embraer authorized service center

Transcription

embraer authorized service center
EMBRAER
AUTHORIZED
SERVICE CENTER
Reference Guide 2016
Table of Contents
2
Guide Map
3
Legend
4
NORTH AMERICA
Embraer Aircraft Maintenance Services Inc. (EAMS)
5
LATIN AMERICA & CARIBBEAN
TAP Maintenance and Engineering Brazil
Austral Lineas Aereas Cielos Del Sur S.A.
6
EUROPE, MIDDLE EAST & AFRICA
Hop Regional
OGMA - Indústria Aeronáutica de Portugal S.A.
Flybe Aviation Services (FAS)
LOTAMS - LOT Aircraft Maintenance Services
LLC Nord-Technik
Kenya Airways LTD
Egyptair M & E
13
CHINA
Tianjin Airlines
STAECO
EMBRAER AUTHORIZED SERVICE CENTER
REFERENCE GUIDE • 2015
1
SERVICE CENTERS NETWORK
COMMERCIAL AVIATION
Nordtec
Russia
Flybe AS
UK
Embraer
Amsterdam
Regional
France
LOT AMS
Poland
Tianjin Airlines
China
Staeco
Embraer China
China
OGMA
Portugal
EAMS
USA
Embraer
USA
Egypt Air
Egypt
Kenya Airways
Kenya
Embraer
Singapore
Embraer Headquarters
Brazil
TAP ME
Brazil
EMBRAER OWNED SERVICE CENTERS (EOSC)
Austral
Argentina
EMBRAER AUTHORIZED SERVICE CENTERS (EASC)
INDEPENDENT THIRD-PARTY MRO’S*
EMBRAER SITES
EMBRAER HEADQUARTERS
(*) Maintenance Organization providing airframe services to third party, according to the information available.
EMBRAER AUTHORIZED SERVICE CENTER
REFERENCE GUIDE • 2015
2
LEGEND
Aircraft
Capability
Interior
Capability Levels
Engine
Capability Levels
APU
Capability Levels
Avionics
Capability Levels
Landing Gear
Capability Levels
Engineering
Services
Line
Servicing, minor repairs,
routine checks /
overnight and
troubleshooting
Minor
Repair or recovering of
interior, including seats,
baggage compartment,
carpet replacement,
cabinet surfaces and
wood parts
Minor
Servicing, inspection,
routine checks, line
component
replacement and
troubleshooting
Minor
Servicing, inspection,
routine checks, line
component
replacement and
troubleshooting
Minor
Inspection, testing,
line component
replacement and
troubleshooting
Minor
Servicing, inspection,
routine checks, line
component
replacement and
troubleshooting
Support
On-site support on
maintenance and
modifications
Base
Airframe checks and
structural repairs
Major
Reconfiguration or
refurbishment
Major
Complete shop visit
checks, including hot
section inspection and
testing
Major
Complete shop visit
checks, including hot
section inspection and
testing
Major
Complete shop visit
checks, including
inspection and testing
Major
Complete shop visit
checks, including
inspection and testing
STC
Supplemental type
certificate capability to
support maintenance
and modifications
Modification
Major modifications
and STC’s
Painting
Paint strip and repaint
the aircraft and/or
major components
APU: Auxiliary Power Unit
STC: Supplemental Type Certificate
EMBRAER AUTHORIZED SERVICE CENTER
REFERENCE GUIDE • 2015
3
BACK TO GUIDE MAP
EMBRAER MODELS
Embraer Aircraft Maintenance Services Inc.
Certification: FAA, EASA, ANAC (Brazil)
FACILITY - COMPANY INFORMATION
AOG CONTACT INFORMATION
Address
10 Airways Blvd
Neal Reagor
City
Nashville, Tennessee 37217
Phone
Country
USA
nreagor@embraer.com
ERJ 135
EMBRAER 170
ERJ 145
EMBRAER 175
ERJ 140
EMBRAER 190
+1 615 878 1309
www.embraer-eams.com
COMMERCIAL CONTACT INFORMATION
Reinaldo Gasparetto
Function
Director Sales and Business Development
North America
Phone
+1 954 359 3102
Mobile
+1 954 610 9490
Fax
+1 954 359 3816
EMBRAER 195
rgasparetto@embraer.com.br / eamssales@embraer.com
MAINTENANCE CAPABILITY
Aircraft Capability
Line
Base
Mod
Paint
Interior
Capability Levels
Engine
Capability Levels
APU
Capability Levels
Avionics
Capability Levels
Landing Gear
Capability Levels
Minor
Minor
Minor
Minor
Minor
Major
Major
Major
Major
Major
Engineering
Services
Support
STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
EMBRAER AUTHORIZED SERVICE CENTER
REFERENCE GUIDE • 2015
4
BACK TO GUIDE MAP
MAINTENANCE
& ENGINEERING
EMBRAER MODELS
TAP Maintenance and Engineering Brazil
Certification: ANAC (Brazil), FAA, EASA
COMMERCIAL CONTACT INFORMATION
FACILITY - COMPANY INFORMATION
• RIO DE JANEIRO
Anderson D. F. Fenocchio
Address
Estrada das Canárias, 1862, Prédio 2, Bloco
C - Ilha do Governador
Function
Director – Business Development and Sales
City
Rio de Janeiro
Phone
+55 51 3375 7099
Country
Brazil
Mobile
+55 51 995 50331 / Fax: +55 51 3375 7006
EMB 120
EMBRAER 170
ERJ 135
EMBRAER 175
ERJ 145
EMBRAER 190
ERJ 140
EMBRAER 195
anderson.fenocchio@tapme.com.br
• PORTO ALEGRE
Address
Rua Augusto Severo, 851, Portaria 1, Bairro
São João
City
Porto Alegre
Country
Brazil
www.tapme.com.br
AOG CONTACT
Valdir S. dos Santos
Function
Regional Sales Manager
Phone
+55 51 3375 7258
Mobile
+55 51 9955 4562 / Fax: +55 51 3375 7006
valdir.dossantos@tapme.com.br
MAINTENANCE CAPABILITY
Aircraft Capability
Line
Base
Mod
Paint
Interior
Capability Levels
Engine
Capability Levels
APU
Capability Levels
Avionics
Capability Levels
Landing Gear
Capability Levels
Minor
Minor
Minor
Minor
Minor
Major
Major
Major
Major
Major
Engineering
Services
Support
STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
EMBRAER AUTHORIZED SERVICE CENTER
REFERENCE GUIDE • 2015
5
BACK TO GUIDE MAP
EMBRAER MODELS
Austral Lineas Aereas Cielos Del Sur S.A.
Certification: ANAC (Argentina), FAA
AOG CONTACT
FACILITY - COMPANY INFORMATION
Address
Av Sarmiento S/N Aeroparque Jorge
Newbery Hangar Austral
City
Buenos Aires
Country
Argentina
EMBRAER 190
Ricardo Moscoso
Phone
+54 9 11 5060 2620
rmoscoso@aerolineas.com.ar
EMBRAER 195
www.aerolineas.com.ar
COMMERCIAL CONTACT INFORMATION
Ricardo Moscoso
Function
Technical Manager
Phone
+54 11 4130 4505
Mobile
+54 9 11 5060 2620
Fax
+54 11 410 4590
rmoscoso@aerolineas.com.ar
MAINTENANCE CAPABILITY
Aircraft Capability
Line
Base
Mod
Paint
Interior
Capability Levels
Engine
Capability Levels
APU
Capability Levels
Avionics
Capability Levels
Landing Gear
Capability Levels
Minor
Minor
Minor
Minor
Minor
Major
Major
Major
Major
Major
Engineering
Services
Support
STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
EMBRAER AUTHORIZED SERVICE CENTER
REFERENCE GUIDE • 2015
6
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EMBRAER MODELS
Hop Regional Maintenance Services: ZI Aéronautique Sud
Certification: EASA
FACILITY - COMPANY INFORMATION
Address
149, avenue du Brézet - 63100
Clermont-Ferrand
City
Clermont-Ferrand
Country
France
AOG CONTACT
Function
AOG Desk Manager
Phone
+33 4 73 60 12 04
approsAOG@hop.fr
Phone
Mr Pascal Loyer
Phone
+33 4 73 60 13 82
Mobile
+33 6 22 09 23 94
Fax
+ 33 4 73 60 12 85
ERJ 145
EMBRAER 175
ERJ 140
EMBRAER 190
AOG DESK
COMMERCIAL CONTACT INFORMATION
Customer Support Manager
EMBRAER 170
Benoit Navarro
www.hop.fr / www.regionaltechservices.com
Function
ERJ 135
+33 4 73 60 12 04
approsAOG@hop.fr
EMBRAER 195
paloyer@hop.fr / maintenanceservices@hop.fr
MAINTENANCE CAPABILITY
Aircraft Capability
Line
Base
Mod
Paint
Interior
Capability Levels
Engine
Capability Levels
APU
Capability Levels
Avionics
Capability Levels
Landing Gear
Capability Levels
Minor
Minor
Minor
Minor
Minor
Major
Major
Major
Major
Major
Engineering
Services
Support
STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
EMBRAER AUTHORIZED SERVICE CENTER
REFERENCE GUIDE • 2015
7
BACK TO GUIDE MAP
OGMA - Indústria Aeronáutica de Portugal S.A.
Certification: FAA, EASA, ANAC (Brazil), CASA (Australia),
DOA, others
FACILITY - COMPANY INFORMATION
AOG CONTACT INFORMATION
Address
Parque Aeronáutico de Alverca
AOG Team
City
Alverca do Ribatejo, 2615-173
aog_aircraft@ogma.pt
Country
Portugal
EMBRAER MODELS
www.ogma.pt
EMB 120
EMBRAER 170
ERJ 135
EMBRAER 175
ERJ 145
EMBRAER 190
ERJ 140
EMBRAER 195
COMMERCIAL CONTACT INFORMATION
Pedro Raposo
Function
Commercial Director
Phone
+351 215 842 212
Mobile
+351 918 510 595
pedro.raposo@ogma.pt
MAINTENANCE CAPABILITY
Aircraft Capability
Line
Base
Mod
Paint
Interior
Capability Levels
Engine
Capability Levels
APU
Capability Levels
Avionics
Capability Levels
Landing Gear
Capability Levels
Minor
Minor
Minor
Minor
Minor
Major
Major
Major
Major
Major
Engineering
Services
Support
STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
EMBRAER AUTHORIZED SERVICE CENTER
REFERENCE GUIDE • 2015
8
BACK TO GUIDE MAP
EMBRAER MODELS
Flybe Aviation Services (FAS)
Certification: EASA, FAA
AOG CONTACT INFORMATION
FACILITY - COMPANY INFORMATION
Address
Flybe Aviation Services, New Walker
Hangar
City
Exeter International Airport, EX5 2BG,
Devon
Country
UK
Craig Radford
www.flybeas.com
Function
Senior Sales Manager
Phone
+44 1392 266 626
Mobile
+44 7711 759 952
ERJ 135
EMBRAER 170
ERJ 145
EMBRAER 175
ERJ 140
EMBRAER 190
craig.radford@flybe.com
COMMERCIAL CONTACT INFORMATION
AOG CONTACT INFORMATION
Richard Robinson
Gareth Jenkins
Function
Commercial Manager
Function
Customer Support Manager
Phone
+44 1392 266 625
Phone
+44 1392 266 620
Mobile
+44 7976 125 310
richard.robinson@flybe.com
EMBRAER 195
gareth.jenkins@flybe.com
MAINTENANCE CAPABILITY
Aircraft Capability
Line
Base
Mod
Paint
Interior
Capability Levels
Engine
Capability Levels
APU
Capability Levels
Avionics
Capability Levels
Landing Gear
Capability Levels
Minor
Minor
Minor
Minor
Minor
Major
Major
Major
Major
Major
Engineering
Services
Support
STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
EMBRAER AUTHORIZED SERVICE CENTER
REFERENCE GUIDE • 2015
9
BACK TO GUIDE MAP
EMBRAER MODELS
LOTAMS - LOT Aircraft Maintenance Service
Certification: EASA
FACILITY - COMPANY INFORMATION
AOG CONTACT INFORMATION
Address
45C, 17 Stycznia st. 02-146 Warsaw
Lukasz Siwinski
City
Warsaw
Function
AOG Contact
Country
Poland
Phone
+48 226 068 929
Mobile
+48 536 360 196
www.lotams.com
ERJ 135
EMBRAER 170
ERJ 145
EMBRAER 175
ERJ 140
EMBRAER 190
mcc@lotams.com
COMMERCIAL CONTACT INFORMATION
Jan Michalak
Bogdan Omiecinski
Function
Manager, Sales and Contracts
Phone
+48 226 067 757
Mobile
+48 536 360 190
Function
AOG Contact #2
Phone
+48 226 068 929
Mobile
+48 536 360 011
mcc@lotams.com
bogdan.omiecinski@lotams.com
EMBRAER 195
MAINTENANCE CAPABILITY
Aircraft Capability
Line
Base
Mod
Paint
Interior
Capability Levels
Engine
Capability Levels
APU
Capability Levels
Avionics
Capability Levels
Landing Gear
Capability Levels
Minor
Minor
Minor
Minor
Minor
Major
Major
Major
Major
Major
Engineering
Services
Support
STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
EMBRAER AUTHORIZED SERVICE CENTER
REFERENCE GUIDE • 2015
10
BACK TO GUIDE MAP
EMBRAER MODELS
LLC NORD-TECHNIK
Certification: BDCA (Bermuda)
FACILITY - COMPANY INFORMATION
Supply chain AOG Desk/ manager on-duty
Address
Airport - Arkhangelsk 4/1
Function
Supply Chain Control
City
Arkhangelsk
Phone
+749 5787 7667, ext 4193
Country
Russia
Mobile
+791 6690 8185
ERJ 135
AOGDESK@nord-technik.ru
COMMERCIAL CONTACT INFORMATION
Andrey Vayner
MCC ARH/ manager on-duty
ERJ 145
Function
Senior VP Maintenance
Phone
+749 5787 7667 ext. 4196
Function
Maintenance control and planning
(Line stations ARH, SVO, MMK)
Mobile
+791 6690 8231 / Fax: +749 5783 9249
Phone
+791 1598 9298
Mobile
+791 1598 9298
avayner@nord-technik.ru
ERJ 140
mcpd-arh@nord-technik.ru
AOG CONTACT INFORMATION
MCC KJA/ manager on-duty
Function
Maintenance control and planning
(Line stations ARH, SVO, MMK)
Phone
+798 3143 9695
mcpd-kja@nord-technik.ru
MAINTENANCE CAPABILITY
Aircraft Capability
Line
Base
Mod
Paint
Interior
Capability Levels
Engine
Capability Levels
APU
Capability Levels
Avionics
Capability Levels
Landing Gear
Capability Levels
Minor
Minor
Minor
Minor
Minor
Major
Major
Major
Major
Major
Engineering
Services
Support
STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
EMBRAER AUTHORIZED SERVICE CENTER
REFERENCE GUIDE • 2015
11
BACK TO GUIDE MAP
EMBRAER MODELS
Kenya Airways LTD
Certification: EASA
FACILITY - COMPANY INFORMATION
AOG CONTACT INFORMATION
Address
Airport North Road, Embakasi
Nyasimi Zaile
City
Nairobi
Phone
Country
Kenya
aog.desk@kenya-airways.com
EMBRAER 170
+254 20642 3758
www.kqmro.com
EMBRAER 175
COMMERCIAL CONTACT INFORMATION
Cornelius Mayende
Function
Manager Technical Sales and Marketing
Phone
+254 20642 2097
Mobile
+254 73800 6458
EMBRAER 190
mayende@kenya-airways.com
EMBRAER 195
MAINTENANCE CAPABILITY
Aircraft Capability
Line
Base
Mod
Paint
Interior
Capability Levels
Engine
Capability Levels
APU
Capability Levels
Avionics
Capability Levels
Landing Gear
Capability Levels
Minor
Minor
Minor
Minor
Minor
Major
Major
Major
Major
Major
Engineering
Services
Support
STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
EMBRAER AUTHORIZED SERVICE CENTER
REFERENCE GUIDE • 2015
12
BACK TO GUIDE MAP
EMBRAER MODELS
Egyptair Maintenance & Engineering
Certification: FAA, EASA, ECAA (Ethiopia)
COMMERCIAL CONTACT INFORMATION
FACILITY - COMPANY INFORMATION
Address
Cairo International Airport, Heliopolis.
Terminal Building (1), beside Hall (3), P.O.
Box 11776
City
Cairo
Country
Egypt
www.egyptair-me.com
EMBRAER 170
Tarek Ghoneim
Function
Marketing & Maintenance Contracts
Director
Phone
+202 2265 7468 / +202 2265 6872
/ +202 2265 6874 / +202 2268 1740
Mobile
+201 00142 4806 / Fax: +202 2265 6864
EMBRAER 175
marketingdirector.me@egyptair.com
EMBRAER 190
AOG CONTACT INFORMATION
Egyptair AOG Help Desk 24 Hours / 7 Days
AOG Support
Phone
+202 2265 6726 / +202 2265 6752 /
Fax: +202 2268 1597
EMBRAER 195
material_loan@egyptair.com / AOGDesk@egyptair.co
MAINTENANCE CAPABILITY
Aircraft Capability
Line
Base
Mod
Paint
Interior
Capability Levels
Engine
Capability Levels
APU
Capability Levels
Avionics
Capability Levels
Landing Gear
Capability Levels
Minor
Minor
Minor
Minor
Minor
Major
Major
Major
Major
Major
Engineering
Services
Support
STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
EMBRAER AUTHORIZED SERVICE CENTER
REFERENCE GUIDE • 2015
13
BACK TO GUIDE MAP
EMBRAER MODELS
Tianjin Airlines
Certification: CAAC (China)
FACILITY - COMPANY INFORMATION
AOG CONTACT INFORMATION
Address
Tianjin Binhai International Airport
Mr.Lang Xiao Cheng
City
Tianjin
Function
Business manager
Country
China
Phone
+86 225 820 8581
www.tianjin-air.com
Mobile
+86 139 2045 8905
COMMERCIAL CONTACT INFORMATION
Fax
+86 222 490 3761
ERJ 135
EMBRAER 190
ERJ 145
EMBRAER 195
xch-lang@hnair.com
Mr.Lang Xiao Cheng
ERJ 140
Function
Business manager
Phone
+86 225 820 8581
Mobile
+86 139 2045 8905
Fax
+86 222 490 3761
xch-lang@hnair.com
MAINTENANCE CAPABILITY
Aircraft Capability
Line
Base
Mod
Paint
Interior
Capability Levels
Engine
Capability Levels
APU
Capability Levels
Avionics
Capability Levels
Landing Gear
Capability Levels
Minor
Minor
Minor
Minor
Minor
Major
Major
Major
Major
Major
Engineering
Services
Support
STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
EMBRAER AUTHORIZED SERVICE CENTER
REFERENCE GUIDE • 2015
14
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EMBRAER MODELS
STAECO - Taikoo (Shandong) Aircraft Engineering Co.,LTD
Certification: CAAC (China), EASA, JCAB (Japan)
FACILITY - COMPANY INFORMATION
AOG CONTACT INFORMATION
Address
Yao Qiang International Airport
Jiang Shi Wei
City
Jinan
Function
Senior Customer Support Manager
Country
China PR
Phone
00 86 531 5880 2938
www.staeco.com
Mobile
00 86 135 7375 6244
COMMERCIAL CONTACT INFORMATION
Fax
00 86 531 5880 2932
EMBRAER 170
EMBRAER 175
jsw@staeco.com
Jiang Shi Wei
EMBRAER 190
Function
Senior Customer Support Manager
Phone
00 86 531 5880 2938
Mobile
00 86 135 7375 6244
Fax
00 86 531 5880 2932
EMBRAER 195
jsw@staeco.com
MAINTENANCE CAPABILITY
Aircraft Capability
Line
Base
Mod
Paint
Interior
Capability Levels
Engine
Capability Levels
APU
Capability Levels
Avionics
Capability Levels
Landing Gear
Capability Levels
Minor
Minor
Minor
Minor
Minor
Major
Major
Major
Major
Major
Engineering
Services
Support
STC
EMB 120
ERJ 135/145
E 170/175
E 190/195
EMBRAER AUTHORIZED SERVICE CENTER
REFERENCE GUIDE • 2015
15
Feel free to contact us: easc.network@embraer.com.br