Welcome to Manna!

Transcription

Welcome to Manna!

Welcome to Health…Welcome to Hope…
Welcome to Manna!
Client Name ________________________________________________________
Diet Plan ___________________________________________________________
Delivery Day ________________________________________________________
Recertification Month ________________________________________________
MANNA is a nourishment program for body mind and spirit!
Created for people whose serious illnesses place them at acute
nutritional risk, MANNA prepares and delivers delicious,
nourishing meals and counsel, helping you to fight your illness
and improve your quality of life and health.
Questions? Concerns? Call Us!
MANNA has registered dietitians and a dietetic technician
on staff to help with your special nutritional concerns.
Best of all, services are free!
To speak to a nutritionist directly or to schedule an
appointment, please call the nutrition department.
Important Numbers & Times
Main Office: (215) 496 - 2662
Client Questions | Press 5
Nutrition Questions | Press 5
Delivery Questions | Press 2
Meal Comments | Dial 130
Office Hours: Monday - Friday, 9am - 5pm
Delivery Hours: Any time between 8am - 5pm
2 | MANNA | Information for New Clients
Table of Contents
This booklet will provide you with the information you need
when starting the MANNA program, so please keep it
handy!
Letter from MANNA................................................................4
Delivery Policies.......................................................................5
Holiday & Weather Emergencies....................................6
Storing your Meals..................................................................7
Sample Menu............................................................................8
Beverages...................................................................................9
Heating Instructions
Dinner Meals....................................................................10
Soups...................................................................................11
Sandwiches......................................................................12
Breakfast Meals.............................................................13
Food Seasoning.......................................................................14
Frequently Asked Questions.............................................15
MANNA’s Program Compared to
National Nutrition Guidelines............................................16-19
MANNA | Information for New Clients | 3
Welcome to MANNA’s Services!
We are happy to be part of your recovery and hope that the
nourishment we provide helps you to heal.
We take great pride in our nourishment program. Our drivers will
greet you each week with nourishing food. Our nutrition staff can
be reached by telephone or email to answer any questions that you
might have. We will send nutrition information weekly to keep you
healthy. We also host nutrition and cooking classes that you can
attend for free.
Our chefs oversee the preparation of your meals, which are made
from fresh ingredients in our kitchen by over 1000 volunteers.
Our nutritionists and chefs work together to develop menus that
provide you with the nutrients needed for optimal health. Our Client
Services Coordinator can help refer you to other food resources
that may help you when you are stronger and no longer need
MANNA’s services.
This manual contains important information about the program and
all the services that you can access free of charge.
If you have any questions, please call Nutrition and Client Services
at the number provided below.
The staff, volunteers, and board members of MANNA value the
trust you have placed in us to help nourish you. We believe that you
have a right to wholesome meals and guidance to help you on your
journey back to health and wellness.
Best wishes for improved health,
Nutrition & Client Services
(215) 496 - 2662 x117
Delivery Policies
MANNA uses a special computer program to route our deliveries in
a time and fuel efficient manner.
• Your deliveries may come at different times each week; we cannot give you a specific delivery time.
• Meals are delivered once a week.
• Deliveries occur between 8:00 am and 5:00 pm.
• We will deliver until all scheduled deliveries are made or
attempted for that day.
• Someone must be home to accept the meals; we cannot
leave food outside of homes or in coolers.
• If no one will be there to accept your meals, please call to
cancel or reschedule your delivery.
• You can reschedule by calling at least 2 days prior to
your delivery day.
• Meals can be delivered to another address if it is set up before your delivery day.
• Rescheduled deliveries do not count as missed
deliveries.
Your meals will stop if you miss:
• Two deliveries during four weeks.
• Six deliveries during six months.
• If you miss a delivery, you can pick up your meals at
MANNA but you must call to make arrangements
before you come.
Questions or Changes? Call MANNA at 215-496-2662 and press extension 2.
Note: Drivers do not carry cash and cannot accept tips. Any money given
to drivers will be treated as a donation to MANNA. We prefer donations be
mailed to the address on the back cover of this booklet.
Holidays and Closings
MANNA closes for major holidays. You will receive notice if we
need to change your delivery day. Notices will be delivered by mail
or with your meal bag before any closure.
MANNA is Closed:
• New Year’s Day (January 1)
• Martin Luther King, Jr. Day
• President’s Day
• Memorial Day
• Independence Day (July 4)
• Labor Day
• Columbus Day
• The Friday after Thanksgiving
• Christmas Eve (December 24)
• Christmas Day (December 25)
Information regarding delivery changes recorded on MANNA’s
main message at 215-496-2662 and featured on our website
at www.mannapa.org.
Weather Emergencies
MANNA has arrangements with the KYW 1060 AM radio to
announce if we are unable to deliver due to any snow or weather
emergencies.
If heavy snow is expected, we will attempt to reschedule your
regular deliveries to an earlier day. On most snow days our trucks
are able to drive, but deliveries usually take longer and your meals
may be brought later than usual so please be patient.
Storing Your Meals
• Keep as much of the food as you can in the freezer to
prevent spoilage.
• Meals can be taken out and refrigerated to thaw the day
before you want to eat them.
• Quarts of soup are intended to be used for two meals.
Thaw the soup in the refrigerator one to two days prior
to heating or thaw in the microwave. Heat only the soup you
are intending to eat for that meal. Do not re-freeze soup once
it has been thawed or cooked; refrigerate left-overs.
• If you have limited freezer space, you can store the soy milk,
mighty shakes, fruit cups and condiments in your refrigerator.
• Hot and cold cereals can be placed in your cabinet.
• Once meals have been heated, any leftovers should be
thrown away. If you need smaller portions, please call Client
Services at extension 117.
• Meals can be heated in a regular or standard oven or in
a microwave. Do not use a toaster oven because this could
start a fire.
• The date on the label is an expiration date. Discard food
when date has passed.
• Please call our Quality Assurance Department if your
delivery has a meal with an expiration date that has already
passed. You can reach our Quality Assurance Manager at
extension 130.

Sample Menus
These are just examples and your actual meals can vary.
Menu changes each week.
Breakfast Combinations
(These food items are in the bag with the sandwiches and soups.)
• Vegetable omelet, home fries, fruit
• Turkey Canadian bacon & egg patty on Kaiser roll and
fruit cup
• Cream of wheat cereal with soy milk or mighty shake and
fruit cup
Lunch Combinations
(These items are in the bag with the breakfast entrées and cereals.)
• Chicken noodle soup, roll, margarine, and a piece of
whole fruit
• Grilled chicken sandwich with an eggplant veggie
side salad
Dinner Entrees
(There are seven different entrees, all packaged in one bag.)
• Chicken and dumplings, baby carrots, peaches
Dessert & Fruit
(You usually get one baked dessert in a tin pan, and one fruit dessert in
a quart container.)
• Apple cobbler (4-6 servings)
• Fruit for the rest of the week (3-4 servings)
Beverages
Manna does not include beverages with your meals. We send
only the soy milk or mighty shakes that accompany your breakfast
cereal.
In order to get more nutrients into your diet and to help improve your
overall health, we recommend one serving of 100% fruit juice and
two servings of a low fat milk or dairy substitute each day. These
increase your antioxidants, Vitamin D, and calcium intake.
Other suggested beverages include:
• Water
• Unsweetened teas
• Crystal Light or drink mixes with sugar substitutes
• Diet soda, flavored seltzer, or sparkling waters
Some beverages which are high in sugar can add unwanted
calories. This can contribute to unhealthy weight gain and tooth
decay.
Try to avoid these drinks:
• Regular soda, Sweetened iced tea
• Fruit punches, Lemonade
• Anything with High Fructose Corn Syrup (look for this in the
list of ingredients)
• Sports drinks (like Gatorade or Powerade)
Contact your dietitian if you have been told to restrict your fluids.
If you have any questions about these recommendations, you can
reach a MANNA dietitian at extension 135 or 155.
Tasty Dinner Meals
For all meals, cooking times may vary. These are suggested cooking
times. The internal temperature of all food should reach 165°F. Do
not use a toaster oven to heat any of our meals.
THAWED
FROZEN
Pre-heating Instructions:
Remove condiments.
Remove condiments.
Lift plastic film off corner of
meal container.
meal container.
In the Microwave:
In the Microwave:
Heat meal tray for three
minutes.
Heat meal tray for four minutes
Stir, then continue heating for
another two minutes.
Stir, then continue heating for
another three minutes.
In a Standard Oven:
In a Standard Oven:
Heat at 350° for 10 minutes
Heat at 350° for 40 - 45
minutes.
Stir, then continue to heat for
another 5 - 10 minutes.
We use quality ingredients
to improve your health.
Our Homemade Soups
Each soup container equals two servings. Do not refreeze soup
once it has been thawed or cooked. Refrigerate any leftovers and
eat within two days.
THAWED
FROZEN
Remove lid from soup
container.
Remove lid from soup
container.
In the Microwave:
In the Microwave:
Heat on high for five to seven
minutes, or until bubbling.
Heat on high for 12 minutes,
stirring every 4 minutes.
On the Stovetop:
On the Stovetop:
Place soup in a pot and
heat on the stove at medium
temperature.
Place soup in a pot and
heat on the stove at medium
temperature.
Stir occasionally and heat until
bubbling.
Stir occasionally and heat until
bubbling.
Healthy Sandwiches
The hummus sandwich and the tuna, egg, chicken, and seafood
salads do not need to be heated and can be thawed in the
refrigerator the day before eating.
THAWED
FROZEN
Remove sandwich from bag
before heating.
Remove sandwich from bag
before heating.
In the Microwave:
In the Microwave:
Wrap in a paper towel to help
keep moist.
Wrap sandwich in a paper
towel to help keep the bread
moist.
Heat sandwich on high for 30
seconds.
Remove bread, continue to
heat the meat for two and half
minutes.
Heat sandwich on high for one
or two minutes.
In a Standard Oven:
Wrap in foil to help keep moist.
In a Standard Oven:
Wrap in foil to help keep moist
Heat at 325° for 7 - 10 minutes.
If desired, remove bread midway
during heating. Some meats can
not be removed from the bread
easily, such as pulled pork and
cheese steaks.
Heat at 325° for 25 minutes.
Breakfast Meals
Some breakfast sandwiches (like raisin bread with cream cheese),
do not need to be heated and can be thawed in the refrigerator the
day before eating. For any Egg or French Toast sandwich, use the
heating instructions on Page 12.
THAWED
FROZEN
Remove condiments.
Remove condiments.
meal container.
meal container.
In the Microwave:
In the Microwave:
Heat meal tray for one to two
minutes, or until hot.
Heat meal tray for two minutes.
In a Standard Oven:
Stir and heat for two more
minutes, or until hot.
Heat at 350° for 10 - 15
minutes.
If desired, remove fruit half way
during heating.
If desired, remove fruit.
In a Standard Oven:
Heat at 325° for 20 - 25
minutes.
If desired, remove fruit half way
during heating.
Tips for Seasoning your
Food with Herbs and Spices
Basil: Fish, lamb, lean ground meats, stews, salads,
soups
Cinnamon: Fruits (especially apples), breads
Dill: Sauces, soups, tomatoes, cabbage, carrots,
cauliflower, green beans, cucumbers, potatoes, salads,
macaroni, lean beef, lamb, chicken, fish
Garlic cloves or powder (not garlic salt): Lean meats,
fish, soups, salads, vegetables, tomatoes, potatoes
Ginger root or ground ginger: Chicken, fruits, rice
Lemon juice: Lean meats, fish, poultry, salads,
vegetables
Nutmeg: Fruits, potatoes, chicken, fish, lean meat loaf,
toast, veal, low fat pudding
Onion, fresh or powder (not onion salt): Lean meats,
stews, vegetables, salads, soups
Parsley: Lean meats, fish, soups, salads, sauces,
vegetables
Rosemary: Chicken, meat loaf, lean beef, lean pork,
sauces, stuffing, potatoes, peas, lima beans, rice or
pasta
Sage: Lean meats, stews, biscuits, tomatoes, green
beans, fish, lima beans, onions, lean pork, rice or pasta
Savory: Salads, lean pork, lean ground meats, soups,
green beans, squash, tomatoes, lima beans, peas
Thyme: Lean meats, lean pork and chicken, sauces,
soups, peas, onions, tomatoes, salads
Vinegar (cider, red wine, or balsamic): Salads,
vegetables, sauces
Frequently Asked Questions
Can I order just some of the meals or eliminate certain
food items from my deliveries?
Sorry, but we cannot take individual orders. If you have a medical
need, we may have a diet to help you.
Why is there so much chicken in my meals?
To improve your health, we send lean proteins and a limited amount
of red meat.
Why are the services temporary?
Our mission is to help people with nutritional deficiencies that
interfere with their health. Our meals are intended to be temporary
to help during your time of nutritional need.
When will my meals end?
Every few months you will go through a recertification process.
At this time, we will check your nutritional status. If your nutritional
health has improved, then the services will end.
Are you “Meals on Wheals”?
No, “Meals on Wheels” is a different agency with a different
mission.
Can I pause my meal service?
Yes, services can be paused temporarily for any reason.
MANNA’s Total Nourishment
Program in Comparison to
National Nutrition Guidelines
USDA (United States
Department of Agirculiture)
American Institute for
Cancer Research
Reduce the intake of calories
from added sugars and solid
fats.
Avoid sugary drinks to avoid
weight gain.
Limit the intake of foods that
contained refined grains
(especially when they contain
added sugars, solid fats, and
sodium).
Choose a variety of protein
foods like lean meat, poultry,
seafood, eggs, soy products,
beans, peas, and unsalted
seeds and nuts.
Increase fruit and vegetable
intake. Consume a variety of
vegetables and foods rich
in Vitamin C. Try to choose
vegetables, peas, and beans
that are dark-green, orange,
and red colored.
Limit consumption of energydense foods (especially
processed foods high in added
sugar, low in fiber, or high in
fat).
Limit red meat consumption like
beef, lamb, and pork to no more
than 18 oz. per week. Avoid
processed meat to reduce the
risk of colorectal cancer.
Consume a variety of fruits,
vegetables, whole grains,
and legumes (like beans).
Research shows that fruits and
vegetables most likely protect
against a range of cancers.
MANNA’s Total Nourishment Program
in Comparison to National Nutrition
Guidelines
American Heart
Association
MANNA’s Nourishment
Program
Limit sugar-sweetened
beverages and foods that
contain partially hydrogenated
vegetable oils (to reduce trans
fat in your diet).
We recommend one glass of
100% fruit juice and to avoid
sugary drinks.
Choose unrefined whole grain
foods because they contain
fiber, lower blood cholesterol
and help you feel full which may
help manage weight.
Eat fish at least twice a week.
Choose lean meats and poultry
without skin and prepare
without adding saturated and
trans fats.
Eating a variety of fruits and
vegetables will help control
weight and blood pressure.
MANNA does not send highly
processed snack items. Our
starches with meals are often
vegetables.
MANNA limits the amount of
red meat we send each week to
less than 18 oz. Only one main
entrée of red meat is served
each week.
We send a lot of fruits and
make fruit based desserts
because they are loaded with
Vitamins and minerals that help
the body heal and help prevent
strokes, heart attacks, and
some cancers.
National Nutrition Guidelines for Salt
USDA (United States
Department of Agriculture)
American Institute for
Cancer Research
People over the age of 50,
African Americans, and
people who have chronic
kidney disease, diabetes, and
hypertension should consume
1,500mg or less of sodium per
day. Everyone else should aim
to consume 2,300mg or less of
sodium per day.
Limit consumption of salty
foods and foods that are
processed with salt.
American Heart
Association
Program
Choose foods that contain little
or no salt.
MANNA meals are prepared
without any added salt.
Aim to consume less than
1,500mg of sodium per day.
Our standard meal program
has an average of 2300 mg
of sodium each day. However,
other meals prepared for other
diets may contain less.
An expert report found that salt
and salt-preserved foods most
likely increase the chance of
developing stomach cancer.
National Nutrition Guidelines
for Dairy & Cholesterol
American Heart
Association
Program
Select 1% and low-fat dairy
products.
MANNA sends soy milk or
mighty shakes with cereals
as the protein at breakfast.
MANNA recommends that
clients consume 2 servings
of fortified milk or dairy substitute daily (this is not provided
by MANNA) to help you get
enough calcium and Vitamin D
each day.
Aim to consume less than
300mg of cholesterol per day.
MANNA’s menus have been
nutritionally analyzed and our
meal program has an average
cholesterol content of less than
300mg per day.
OUR MISSION
MANNA is a caring community of neighbors nourishing neighbors,
helping individuals who are at acute nutritional risk and battling lifethreatening illnesses such as cancer, renal disease, and HIV/AIDS.
Metropolitan Area Neighborhood Nutrition Alliance
The Steven Korman Nutrition Center
2323 Ranstead Street, Philadelphia, PA 19103
Phone: (215) 496 - 2662 | Fax: (215) 496 - 9102
A publication of the Nutrition and Client Services Department.

Welcome to Manna!

Transcription

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