Registration document and annual financial report
Transcription
Registration document and annual financial report
Registration document and annual financial report 2013 This document is a free translation into English of the Registration Document (Document de Référence) issued in French. Only the French version of the Registration Document has been submitted to the AMF. It is therefore the only version legally binding. The original document was filed with the AMF (French Securities Regulator) on April 28, 2014, in accordance with article 212-13 of its General Regulation. As such, it may be used to support a financial transaction if accompanied by a prospectus duly approved by the AMF. This document was produced by the issuer and is binding upon its signatory. 2 Group Crédit du Nord - Registration document and annual financial report 2013 CONTENTS Corporate Governance as at December 31, 2013 .............................................................................................4 1 Activity_____________________________________________________ 5 2 Consolidated financial statements ______________________________ 12 3 4 Key figures as at December 31, 2013 ................................................................................................................6 2013 highlights ...................................................................................................................................................8 Group structure ................................................................................................................................................11 Management Report.........................................................................................................................................13 Chairman’s report on the preparation and organisation of the Board’s activities and on internal control and risk management ...................................................................................................27 Statutory auditors’ report on the report prepared by the chairman of the board of directors of Crédit du Nord .................................................................................40 Consolidated balance sheet .............................................................................................................................42 Consolidated income statement .......................................................................................................................44 Change in shareholders’ equity ........................................................................................................................46 Statement of cash flows ...................................................................................................................................48 Notes to the consolidated financial statements.................................................................................................49 Statutory Auditors’ report on the consolidated financial statements................................................................133 Basel II Capital Adequacy Ratio Information under Pillar 3 ..............................................................................135 Individual financial statements ________________________________ 137 2013 Management Report .............................................................................................................................138 Five-year financial summary............................................................................................................................140 Individual balance sheet at December 31 .......................................................................................................141 Income statement...........................................................................................................................................143 Notes to the individual financial statements ....................................................................................................144 Information on the Corporate Officers.............................................................................................................180 Statutory auditors’ report on the financial statements .....................................................................................191 Statutory auditors’ report on related party agreements and commitments......................................................193 Draft Resolutions: General Meeting of Shareholders of May 28, 2014 ............................................................195 Additional information _______________________________________ 197 General description of Crédit du Nord ............................................................................................................198 Group activity .................................................................................................................................................201 Corporate Social Responsibility (CSR) Report.................................................................................................203 Independent verifier’s report on consolidated social, environmental and societal information presented in the management report..............................................................................................................218 Responsibility for the Registration Document and audit ..................................................................................220 Cross Reference tables ..................................................................................................................................221 Group Crédit du Nord - Registration document and annual financial report 2013 3 Corporate Governance as at December 31, 2013 Board of Directors Date of first appointment (1) Term of office expires at the Shareholders’ Meeting in May Chairman of the Board of Directors Jean-François SAMMARCELLI January 1, 2010 2017 January 7, 2010 2016 Directors Didier ALIX (2) January 11, 2012 2015 Christophe BONDUELLE May 6, 2011 2015 Séverin CABANNES February 21, 2007 2016 Philippe AYMERICH Patrick DAHER September 15, 2005 2017 Thierry DIGOUTTE (3) July 26, 2013 2015 April 28, 1997 2015 Bruno FLICHY (3) December 4, 2012 2015 Anne MARION-BOUCHACOURT May 16, 2013 2017 Thierry MULLIEZ May 6, 2011 2015 December 4, 2012 2015 May 3, 2001 2015 Marie-Chantal JACQUOT Annie PRIGENT (3) Patrick SUET (1) Term of office: 4 years. (2) Chief Executive Officer. (3) Employee representative. The Board of Directors met four times in 2013 to discuss changes in the Board; examine the budget, yearly and half-yearly financial statements; and analyse and discuss important strategic decisions concerning commercial, organisational and investment policies. The Compensation Committee, consisting of Jean-François SAMMARCELLI and Patrick SUET, met to submit a proposal to the Board of Directors concerning fixed and performance-based compensation, including benefits, for corporate officers. Executive Committee Philippe AYMERICH, Chief Executive Officer, Philippe AMESTOY, Deputy Chief Executive Officer - Head of Marketing, Gilles RENAUDIN, Deputy Chief Executive Officer - Head of the Central Risk Division, François ORAIN, Head of Business Customers, Yves BLAVET, Head of Information Systems, Projects and Banking Operations, Philippe CALMELS, Head of Human Resources, Frédéric FIGER, Chief Financial Officer, Odile THOMAZEAU, Corporate Secretary, Eric l’HOTE, Head of Communications (attends Executive Committee meetings). 4 Group Crédit du Nord - Registration document and annual financial report 2013 Activity 1 Corporate Governance as at December 31, 2013 ______________________________ 4 2013 highlights ____________________________________________________________ 8 Group structure ___________________________________________________________ 11 Group Crédit du Nord - Registration document and annual financial report 2013 5 1 Activity Key figures as at December 31, 2013 Key figures as at December 31, 2013 Group: consolidated figures Balance Sheet % change 2013/2012 IAS/IFRS 31/12/2013 IAS/IFRS (1) 31/12/2012 IAS/IFRS (1) Customer deposits 30,894.4 29,554.7 Customer loans 35,480.2 35,642.4 -0.5 2,786.5 2,671.8 +4.3 (in EUR millions) Shareholders’ equity (2) Doubtful loans (gross) Impairments of individually impaired loans TOTAL BALANCE SHEET ASSETS UNDER MANAGEMENT (off-balance sheet) +4.5 2,479.7 2,190.7 +13.2 -1,241.5 -1,162.6 +6.8 56,739.2 56,774.1 -0.1 25,390.3 24,838.0 +2.2 Income Statement (in EUR millions) % change 2013/2012 IAS/IFRS 31/12/2013 IAS/IFRS (1) 31/12/2012 IAS/IFRS (1) 1,939.4 1,917.0 +1.2 711.7 676.9 +5.1 Net banking income Gross operating income Operating income before corporation tax 566.3 486.4 +16.4 Consolidated net income 368.9 308.3 +19.7 (1) Amounts restated relative to the financial statements published in 2012, following the entry into force of the amendments to IAS19R, with retrospective application. (2) Including income in progress. 6 Group Crédit du Nord - Registration document and annual financial report 2013 1 Activity Key figures as at December 31, 2013 Ratios 31/12/2013 31/12/2012 Cost of risk/Outstanding loans 0.54% 0.52% Shareholders’ equity/Total balance sheet 4.91% 4.75% Tier 1 Equity (1)/Total Basel 2 risk-weighted exposure 8.52% 9.00% 31/12/2013 31/12/2012 A-1 A-1 (1) Including income in progress, net of forecasted dividend payout. Ratings Standard and Poor’s Fitch ST LT A A ST F1 F1 + A A+ bbb+ bbb+ LT * Intrinsic * The intrinsic rating is Crédit du Nord Group’s individual rating as determined by the rating agency, i.e. separate from Societe Generale Group. Group Crédit du Nord - Registration document and annual financial report 2013 7 1 Activity 2013 highlights 2013 highlights 2013 was a major event-filled year SEPA* Over the course of 2013, Crédit du Nord Group implemented a series of initiatives to help its customers make a smooth transition to SEPA. These included regular communications across all customer markets, breakfast briefings with business customers, and meetings with corporate and professional issuers. * Single Euro Payments Area. March Launch of Antarius Prévoyance Madelin August Enhancement of the smartphone application This collective life insurance policy provides nonagricultural non-salaried workers with supplementary personal protection coverage alongside the mandatory schemes. New services are available on the individual and professional customer markets: May Expansion of the Club Norplus offer Club Norplus now provides new benefits and a differentiated offer depending on the package chosen (Norplus Visa or Norplus Premier). June Launch of mobile offer for professional customers Professional customers now have their own smartphone application (for Android and iPhone) that allows them to access all of their professional and private accounts in real time. They can view their accounts and details of their transactions, enter credit transfers, “click to call” to directly contact their advisor, run credit simulations, locate branches and look up contact numbers for cancellations. Launch of Etoile Multi Gestion (EMG) France: a multi-fund manager and multi-style approach This new fund in the EMG range offers investors access to a wide selection of renowned fund managers on the French equities market and thus an opportunity to diversify their securities portfolio, personal equity plan or life insurance policies on this market, with the objective of outperforming the CAC 40. 8 Group Crédit du Nord - Registration document and annual financial report 2013 • the “Going abroad” module offers a wealth of practical advice and tools (currency converter, assistance including document scan, etc.); • the “Business expenses” module makes it easy to enter, monitor and reimburse business expenses. September Launch of Etoile Multi Gestion USA After EMG France, the Etoile Multi Gestion USA fund was added to the Bank’s funds of funds range, opening the door for its customers to capture the momentum of the North American equities markets. October Communication Crédit du Nord Group took to the media again with a communication campaign designed by Fred & Farid. The Bank took this opportunity to reaffirm its fundamental relationship-banking values - linked to its extended regional roots - and commitment to providing the highest quality of service. The Group also adopted a new slogan: “Etre à vos côtés” (Standing by your side). Launch of Santé Madelin policy This insurance policy covers the healthcare expenditures of non-salaried professionals and their families. It supplements the reimbursements of the mandatory health plan under the tax framework of the Madelin Act. 1 Activity 2013 highlights Electronic payment instruments Crédit du Nord joined Transactis, the electronic billing and payment solution created in 2008 by Societe Generale and La Banque Postale for the purpose of pooling the management of their electronic payment system. November Development of Etoile Validation For business customers offering their products or services online, the Etoile Validation service has been expanded to include a “Double Validation” functionality. With this functionality, customers can set up double validation for discounts exceeding a given amount, thus strengthening their payment security system. December Launch of the home insurance range Crédit du Nord Group offers a comprehensive range of home insurance policies, in partnership with Sogessur (a subsidiary of Societe Generale). Customers can sign up directly with their advisor and use a dedicated smartphone application to simplify their formalities and get the help they need either upon subscription or for the management of a claim. Awards and Distinctions February QualiWeb Awards June Le Revenu Awards Crédit du Nord Group was recognised at the QualiWeb customer relationship management awards, in the “Banking & Finance” category. Le Revenu magazine awarded five trophies to the Etoile Multi Gestion range of funds: Organised by Cocedal Conseil, the QualiWeb Awards acknowledge the quality, relevance and expedience of answers submitted by webmaster teams to e-mails sent in by existing and prospective customers on websites. Each year, the QualiWeb survey tests over 300 websites in 17 different business sectors. • Gold Trophy for “best range of sector-based funds over 3 years”, • Gold Trophy for “best range of SICAVs (open-end mutual funds) and international equity funds over 3 years”, • Silver Trophy for “overall performances by the fund range over 3 years”, March Antarius Sélection recognised by Le Revenu • Silver Trophy for “best diversified fund over 3 years” going to Etoile Multi Gestion A, Le Revenu awarded the Silver Trophy to Antarius Sélection for life insurance policies in the diversified multi-vehicle category offering 16 to 50 funds. • Silver Trophy for “best range of diversified funds over 3 years”. May CSA customer satisfaction surveys Crédit du Nord Group ranked No. 2 in terms of overall satisfaction on the individual, professional and business customer markets according to the 2013 competition surveys conducted by polling institute CSA. Competition surveys carried out by polling institute CSA on a representative sample of more than 10,000 individual, professional and business customers of the top ten banks in the French marketplace (participants surveyed from March 3, 2013 to April 6, 2013). September Mieux Vivre Votre Argent Awards Crédit du Nord received the top award for the best performance over 5 years by its range of profiled funds, Etoile Multi Gestion. December EnterNext and Nyse Euronext Two financial deals carried out by Gilbert Dupont were recognised by EnterNext and Nyse Euronext: • IPO of the Year Award for MND on NYSE Euronext; • Deal of the Year Award for Global Bioénergies on NYSE Alternext Paris. Group Crédit du Nord - Registration document and annual financial report 2013 9 1 Activity 2013 highlights Sponsorship Eugène Boudin Exhibition Marseille-Provence 2013 Crédit du Nord sponsored the Eugène Boudin Exhibition in 2013. Société Marseillaise de Crédit (SMC) was the official partner of Marseille-Provence 2013, European Capital of Culture. Through this international-scale partnership, SMC reaffirmed its role as a leading contributor to the promotion of the region’s economic and cultural development. The exhibition took place in Paris at the Jacquemart André Museum from March 22 to July 22, 2013 and featured around 60 different works by Norman painter Eugène Boudin, acknowledged as one of the forerunners of the impressionist movement. 10 Group Crédit du Nord - Registration document and annual financial report 2013 Activity Group structure 1 Group structure The diagram below shows the links between the main Crédit du Nord Group entities. Direct shareholdings are listed as well as the overall percentage of capital directly or indirectly held by the Group. The consolidation scope is presented in its entirety in Note 2. CREDIT DU NORD 94.48% 100% BANQUE COURTOIS 94.03% 5.52% 5.97% 100% SOCIETE MARSEILLAISE DE CREDIT 78.44% 100% 93.29% 99.99% 5.14% 1.56% BANQUE RHONE-ALPES 63.19% 96.82% 3.18% 100% BANQUE LAYDERNIER 1.51% 99.87% 64.70% 100% KOLB INVESTISSEMENT BANQUE KOLB BANQUE NUGER BANQUE TARNEAUD 100% 50 % 35 % 100% NORBAIL IMMOBILIER ANTARIUS BANQUE POUYANNE SDB GILBERT DUPONT 21.43% 99.80% 100% 100% 100% 100% ETOILE ID STAR LEASE NORIMMO NORBAIL SOFERGIE 0.20% 99.96% 100% S.F.A.G. 0.04% 100% 100% 100% CREDINORD CIDIZE PARTIRA FCT BLUE STAR GHL Group Crédit du Nord - Registration document and annual financial report 2013 11 Consolidated financial statements 2 Management Report ___________________________________________________________ 13 Chairman’s report on the preparation and organisation of the Board’s activities and on internal control and risk management ______________________________________ 27 Statutory auditors’ report on the report prepared by the chairman of the board of directors of Crédit du Nord _________________________ 40 Consolidated balance sheet ____________________________________________________ 42 Consolidated income statement _________________________________________________ 44 Change in shareholders’ equity __________________________________________________ 46 Statement of cash flows ________________________________________________________ 48 Notes to the consolidated financial statements ____________________________________ 49 Statutory Auditors’ report on the consolidated financial statements __________________ 133 Basel II Capital Adequacy Ratio Information under Pillar 3 __________________________ 135 12 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Management Report 2 Management Report Fiscal Year 2013 The French economy still mired in depression The global economy in 2013 was driven by the pick-up in private-sector demand in the US and by growth in emerging countries, which were nevertheless subject to turbulence and a slowdown in activity. Japan was expected to make its way back to the growth track thanks to an additional fiscal stimulus plan. This improvement in global macroeconomic conditions was fragile, however, due to the ongoing deleveraging process in the public and private sectors of developed countries. In Europe, the recovery proved slow, with continued discrepancies between countries. For example, the economic recovery was in full swing in Germany but had yet to make an appearance in France. Activity was as sluggish as every in Italy, as opposed to Spain, which returned to growth. The central bank maintained an accommodative monetary policy in a bid to flood the economic and financial system with cash. In response to low inflation, the ECB once again lowered its key rate by 25 bp at year-end to the historically low level of 0.25%. The increase in long rates seen over the course of 2013, sparked by the uncertainty surrounding the status quo on the US monetary policy, which was only temporary. In December 2013, the 10-year OAT stood at 2.3%, i.e. also close to its record low. France was no exception in Europe, posting GDP growth of just +0.2% over the year in line with the stagnation trend of the past two years. Businesses and households alike were subject to strict income constraints, as illustrated by their low margins and decreased purchasing power. Consumption also decline, and the number of bankruptcies hit a 20-year peak. The job market was in an especially poor state, with the unemployment rate sitting at approximately 11%. The prospects for an economic recovery in the coming years were what fuelled the financial markets in 2013. The markets posted considerable gains, with many financial indices even returning to “pre-crisis” levels. Closing at 4,296 points on December 31, 2013, the CAC 40 recorded a gain of 18% for the year. In an economically challenging environment, Crédit du Nord Group delivered a very robust financial and commercial performance. Crédit du Nord’s consolidated NBI amounted to €1,939.4 million at December 31, 2013 (+1.2%). The Group kept its operating expenses under control at €1,227.7 million (-1.0%) and cost of risk picked up +3.1% to €197.8 million during the year. Operating income rose by +5.9% to €513.9 million. Operating income before corporation tax came to €566.3 million, including a capital gain of €52.5 million on the sale of Crédit du Nord Group’s stake in Amundi to Societe Generale. Consolidated net income increased by +19.7% to €368.9 million. ROE was 13.8% and the Tier 1 ratio 8.52% at December 31, 2013. These results incorporated the negative impact of the first application of IFRS13 – Fair Value Measurements - on the valuation of derivatives (i.e. the Credit Value Adjustment (CVA) or Debit Value Adjustment (DVA)), resulting in an expense of €12.2 million under NBI. Restated for this impact, for changes in PEL and CEL provisions and for the fair value measurement of its financial liabilities, the Group’s NBI was up +3.4% and its net consolidated income up +28.0% in 2013. The margin on deposits rose by +7.0%, buoyed by a volume effect on sight deposits and interest-bearing savings deposits. The negative effect caused by low interest rates was offset by the drop in the rate of return on the Livret A savings book during the year. Group Crédit du Nord - Registration document and annual financial report 2013 13 2 Consolidated financial statements Management Report The margin on loans picked up +5.0%, driven by restored margins on loans and the increase in the number of prepaid housing loans generating penalty fees. The development of the customer bases, coupled with continuous efforts to increase the number of products as well as banking and insurance services sold to customers, paid off with a +3.1% improvement in net fee income, driven largely by financial fee income, up +6.6%. Société Marseillaise de Crédit: yet again a major growth driver for the Group 2013 was a year of consolidation, in the wake of the extensive structural changes carried out in 2012 including SMC’s migration to Crédit du Nord’s IT system and the reconfiguration of its sales coverage. Overall, it was a good year, with Société Marseillaise de Crédit posting an improvement in business activity and earnings. It also enjoyed solid momentum when it came to earning new customers, particularly on the individual and business customer markets, whose customer bases grew by +3.5% and +3.0% respectively. The proportion of wealth management and high-end customers is now very close to that of the Group. Developments in terms of products and services sold to customers (revolving loans, packages, regulated savings on the individual customers market, etc.) confirmed SMC’s growth potential. At the same time, Crédit du Nord has been gradually adapting its sales system to better meet its customers’ needs Over one hundred branches have been opened in highpotential areas spread across mainland France since 2004. These branch openings have enabled a number of individual customers in large cities, and in particular the Paris and greater Paris area, to transfer their accounts to branches closer to their place of residence, thereby facilitating their banking relations. By attracting nearly 14% of the Group’s new individual and professional customers in 2013, these branches are making significant contributions to Crédit du Nord Group’s commercial and financial performances. 14 Group Crédit du Nord - Registration document and annual financial report 2013 In order to adapt to customer demand, changes have been made to the sales structure, including reorganised opening times and a gradual reconfiguration of branch coverage. Crédit du Nord has continued its projects aimed at improving sales efficiency and customer satisfaction Crédit du Nord has also continued its efforts to enhance the workstations in its branches by incorporating new working situations and new products and services. In 2013, new functionalities were added to the workstation for the Antarius Prévoyance insurance policy for professionals and for easier entry of revolving term accounts for business and professional customers. Branches were provided with scanners to help manager customers’ supporting documents in electronic format: documents are scanned into the system by advisors from their workstations and customer documents are viewed in real time. On the individual and business customer markets, the bank began rolling out this project in 2013 and will address the professional customers market starting in 2014. On the sales front, the multi-channel offer was further enhanced in 2013, with the mobile offer expanded to professional customers and available on all handsets. Customers can view their accounts and individual credit transfers and directly call their advisor. For individual customers, online subscription to the Internet option will facilitate the use of online functionalities (including payments and investment decisions on life insurance policies). The number of online banking contracts taken out (Internet and mobile) continued to climb steadily across all markets (over 10% year-on-year) to nearly 900,000 customers (close to 700,000 individual customers, including 373,000 regular users (265,000 individual customers). The digital services offer was also expanded to include a new smartphone application (android and iPhone) for professional customers, the ergonomic and graphic overhaul of the mobile app for individual customers (easier access to the most often used functions) and the introduction of new services (helpful tips for customers travelling abroad and management of business expenses). Consolidated financial statements Management Report Over the summer, which is the ideal season for the use of nomadic solutions, mobile connections largely exceeded the symbolic threshold of one million, representing an increase of more than 40% in 6 months. Finally, the Convergence project aimed at creating a joint information system with Societe Generale is in progress. In 2013, the project covered the mass processing of SEPA transactions. The websites of the Group’s regional banks also moved forward, with the overhaul of institutional website ergonomics. Crédit du Nord joined Transactis, the electronic billing and payment solution created in 2008 by Societe Generale and La Banque Postale for the purpose of pooling the management of their electronic payment systems. Group Crédit du Nord - Registration document and annual financial report 2013 2 15 2 Consolidated financial statements Management Report Sales activity The analysis of Crédit du Nord Group’s sales activity covers the entire scope of the Group’s banks, i.e. Crédit du Nord and its subsidiary banks. The indicators shown relate to euro-based businesses, which account for virtually all of the Group’s activities. Outstanding loans and growth in customer bases are based on end-of-period figures (i.e. end- December). Further development of the individual customer base The active Individual customer base added close to 123,000 new customers in 2013, posting growth of +2.9%. At December 31, 2013, the customer base consisted of nearly 2.2 million individual customers. The expanding customer base drew on the Group’s efforts to win new customers, notably through recommendations, the implementation of staff retention strategies and the contribution from new branches. Individual customer base (at December 31) Number of customers (in thousands) - since 2011 and including SMC 1,702 1,959 2,065 2,158 2010 2011 2012 2013 Growth went hand-in-hand with the sharp pick-up in the rate of product sales to customers. The number of customers with six or more products remained at a high level (47.8%) on the back of robust growth in the customer base. The Livret A and Sustainable Development savings books gained further ground, particularly toward the end of the year when they were boosted by the increase in the maximum deposit ceiling. In 2013, 71,000 Livret A savings books were opened by our customers or their children, bringing the total number of Livret A savings books sold by Crédit du Nord to 478,000. At December 31, 2013, savings managed in Livret A and LDD savings books totalled €4.0 billion. Life insurance inflows continued to improve, particularly in the Antarius Selection fund, with 28,000 new policies sold; gross origination held steady and net inflows were positive at nearly €450 million. Personal protection and casualty insurance policies enjoyed continued success, with over 96,000 policies sold over the period and especially vigorous growth in Antarius Protection Famille and Premium policies. Online banking services increased with 116,000 new internet contracts opened in 2013. Development of the Professional customer base remained a key focus for Crédit du Nord, with new customers gained at a strong pace. The active customer base grew 2.2%, an improvement that speaks to the quality of Crédit du Nord Group’s close-knit network, with dedicated account managers to deal with both the private and commercial aspects of banking relations and a tailored offering. The number of products and services sold to professional customers further improved with the success of the Convention Alliance package, owned by close to 60% of the customer base. In addition, over 40% of professional customers maintain a business and private relationship with the bank. The Facilinvest contract gained another 15,000 subscribers in 2013 and outstanding contracts rose by 51% year-on-year. The number of Plans d’Epargne Interentreprises (intercompany savings plans) created for small businesses, individual entrepreneurs and independent professionals posted an increase of +4% year-on-year. Note: Growth rates are determined based on precise figures and not on the rounded figures shown in the charts. This comment applies to all charts contained in this report. 16 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Management Report Visits to Crédit du Nord’s Professional Customers website climbed by +9% compared to 2013, with 15 million logins. Professional customer base (at December 31) Number of customers (in thousands) - since 2011 and including SMC 2 Launch of new products and customer satisfaction survey New products and services were launched in 2013: • on the individual customer market, with the launch of guaranteed capital funds Etoile Garantie Novembre 2021 in May and Etoile Garantie Mai 2022 in September, both eligible for inclusion in life insurance policies; • on the professional customer market, with the renewed focus on the Madelin personal protection, retirement and healthcare policies, which fall within the specific scope of the Madelin Act, and the launch of a 2-month revolving term account; • on the business customer market, with the widespread offer of SEPA direct debits based on the credit transfer or remote transmission offer. 173 205 218 228 2010 2011 2012 2013 The active Business customer base gained 1.2%, with nearly one out of three business relations established with companies generating revenue in excess of €7.5 million. Almost 90% of active business customers hold an active internet contract. The Business Customers website recorded 5 million logins in 2013, up +5% compared to 2012. The competition survey (1) measuring customer satisfaction, which was conducted in spring 2013 on a representative sample of customers across all three markets, once again ranked Crédit du Nord among the leaders on the individual customer market in terms of overall customer satisfaction, customer relations and branches. On the professional and business customer markets, the Group held the leading positions thanks to its sales system. The results of the survey reflected the excellent quality of our customer relations, which are the foundation of our growth model. Business customer base (at December 31) Number of business customers (in thousands) - since 2011 and including SMC (1) Source: CSA survey institute, May 2013, competition survey (by telephone). 36 45.3 46.8 47.3 2010 2011 2012 2013 Group Crédit du Nord - Registration document and annual financial report 2013 17 2 Consolidated financial statements Management Report Significant rise in on-balance sheet savings On-balance sheet savings rose significantly in 2013, by +9.9% year-on-year. On the individual customer market, sight deposits posted substantial growth of +5.9%, as the increase of maximum deposit ceilings brought an end to the trend that saw deposits being transferred to the Livret A savings book. The crisis also encouraged consumers to hold cash in their sight accounts and short-term savings accounts, as a precautionary measure. On the professional and business customer markets, sight deposits were up +6.9%. These markets were boosted by outflows from money market funds, which remained unattractive due to the extremely low level of interest rates and the wealth of the Group’s bank savings products. Household savings deposits increased sharply, driven by Livret A and LDD savings, up by +10.3% and +9.7% respectively to €2.3 billion and €1.7 billion at the end of 2013. Outstanding household savings deposits gained another +2.7% in 2013 thanks to strong sales trends. The savings book for institutional customers and the term deposit account offering progressive rates of return remained highly popular with companies, taking outstandings in institutional customer savings books and term accounts to €5.1 billion versus €4.4 billion in 2012. In life insurance, gross inflows were stable compared to the strong showing in 2012. Net inflows grew by close to €450 million. The share of unit-linked accounts picked up slightly to 16.5%. Life insurance assets under management rose by +7% year-on-year to EUR 16.6 billion. Medium- and long-term mutual fund AuM climbed +0.5% year-on-year to €2 billion. Short-term mutual fund assets under management declined by 36% year on year across all customer bases, as the returns on money market SICAV funds were severely affected by low short-term money market rates. On the whole, on-balance sheet savings and life insurance inflows helped to offset mutual fund redemptions, leading to a 5.8% increase in managed savings deposits (on- and off-balance sheet) year-on-year. On-balance sheet savings deposits Off-balance sheet savings deposits (at December 31) (at December 31) (in EUR billions) - since 2011 and including SMC 22.00 26.9 29.9 32.8 (in EUR billions) - since 2011 and including SMC 24.7 +9.9% 25.9 24.8 25.4 +2.2% 5.1 7.2 +29.0% 9.3 2.6 2.1 4.2 -0.6% 8.3 8.8 4.3 8.8 2.0 2.5 +0.5% -36.2% 2.0 1.6 5.3 6.7 +7.0% 11.1 13.5 13.8 2010 2011 2012 Sight deposits CERS +6.6% 12.1 14.7 15.5 4.7 4.7 4.9 2010 2011 2012 2013 Other deposits Other Custody 18 16.6 14.7 Group Crédit du Nord - Registration document and annual financial report 2013 Life insurance ST mutual funds +7.5% 5.2 2013 MLT mutual funds Consolidated financial statements Management Report New loans to individual customers on the rise, driven by low interest rates New housing loans totalled €3.8 billion at December 31, up 4.3% overall compared to 2012. New lending was significantly buoyed by low interest rates, with substantial debt consolidation and renegotiation activity. At December 31, outstanding housing loans were up +2.4%. Crédit du Nord continued to implement a selective risk policy, setting thresholds for customer contributions and reasonable debt ratios, and by offering only fixed- or adjustable-rate loans limited to terms of under 25 years. New housing loans (at December 31) 2 New personal loans (at December 31) (in EUR millions) - since 2011 and including SMC -9.3% 743 825 743 673 2010 2011 2012 2013 The use of revolving loans began to pick up again, with outstandings up +2.3% year-on-year. This trend can be attributed to increased activation of existing contracts and the arrangement of new contracts following an adjustment period subsequent to the Consumer Finance Directive. (in EUR millions) - since 2011 and including SMC +4.3% Outstanding loans to Individual customers (at December 31) (in EUR billions) - since 2011 and including SMC 4,261 5,051 3,694 3,852 2010 2011 2012 2013 13.9 18.7 19.8 20.1 +1.7% New personal loans declined due to the dip in household consumption. Overall, outstanding loans declined 5.9% year on year. 0.2 0.2 +0.6% 1.7 -4.8% +2.4% 1.8 0.2 1.7 0.3 1.6 12.0 16.8 17.9 2010 2011 2012 Housing loans Consumer loans 18.3 2013 Overdrafts Group Crédit du Nord - Registration document and annual financial report 2013 19 2 Consolidated financial statements Management Report Crédit du Nord continued to help finance the French economy in 2013 Crédit du Nord takes an active part in funding the economy and in the development of SMEs, totalling disbursements of more than €2.8 billion in investment loans or leases. As a result of the crisis, and despite having made up some lost ground since mid-year 2013, outstanding loans dipped by 2.5% due to weak demand from business customers. Outstanding business loans (at December 31) (in EUR billions) - since 2011 and including SMC 9.6 11.8 12.3 11.9 -3.2% 1.5 1.4 1.7 1.7 1.3 -1.9% 1.5 -8.1% 1.6 -2.5% 8.9 1.3 Short-term loans to business customers were also down 5.2%, reflecting the low level of business activity experienced by our customers. Overall, the loan to deposit ratio (ratio of outstanding loans to outstanding deposits) improved considerably to 106%. This balanced performance was generated by robust on-balance sheet savings deposit inflows. New equipment leasing activity 7.1 8.7 9.1 2010 2011 2012 2013 Commercial & cash loans Overdrafts & others Medium & long-term loans (at December 31) (in EUR millions) New equipment loans -13.1% (at December 31) (in EUR millions) -6.7% 20 590 680 687 597 2010 2011 2012 2013 Group Crédit du Nord - Registration document and annual financial report 2013 2,629 2,274 2,121 2011 2012 2013 Consolidated financial statements Management Report 2 Financial developments The figures presented below are taken from the Group’s fully consolidated financial statements. In order to provide an economic assessment of financial performance, the following comments were restated for the effects of the application of IFRS on future (in EUR millions) (including the change in the PEL/CEL provision) Net interest and similar income Net fee income NBI Crédit du Nord Group consolidated book NBI rose +1.2% in 2013. After restatement for the impact of PEL and CEL provisions, the fair value measurement of financial liabilities and the first application of IFRS 13 – Fair Value Measurements – on the valuation of derivatives, NBI was up +3.4%. This improvement was underpinned by the development of sales margins and fee income, despite persistently challenging market conditions and heavy competitive constraints. The sales margin improved by +6.2%, i.e. by €60.8 million. The margin on deposits rose +7.0%, i.e. €42.5 million, thanks to a solid bump in volumes and the drop in the Livret A savings book interest rate. commitments related to home savings products, the measurement of financial liabilities at fair value and the first application of IFRS 13 – Fair Value Measurements – on the valuation of derivatives, i.e. Credit Value Adjustment (CVA) or Debit Value Adjustment (DVA). 31/12/2013 31/12/2012 % change 2013/2012 1,116.5 1,118.7 -0.2 822.9 798.3 +3.1 1,939.4 1,917.0 +1.2 Consolidated financial fee income gained +6.6%, i.e. €17.9 million. Fees on life insurance products were up +11.2% on the back of +39.8% growth in net inflows compared to 2012. Mutual fund management fees dipped -4.1%, however, as returns generated by money market SICAVs were severely impacted by persistently low interest rates and shrinking volumes. Net fee income (at December 31) Consolidated Group scope - 2011, 2012, 2013 including SMC (in EUR millions) 740.9 816.0 +10.1% 798.3 -2.2% 822.9 +3.1% The margin on loans climbed +5.0%, i.e. €18.3 million, driven by higher margins and a sharp rise in prepayment penalty fees on housing loans. Restated for the items presented in the introduction, net interest and similar income were up +3.6%. Consolidated net fee income increased by +3.1%. Consolidated service fee income picked up by +1.3%. Performance in terms of new customer acquisition and the number of products and services sold to customers was offset by the negative impact of the reform on multilateral interchange fees. +2.9% -3.4% 280.3 +6.6% 288.8 270.9 272.5 468.4 +14.4% 2010 Service fee income 535.7 -1.5% 527.4 2011 2012 +1.3% 534.1 2013 Financial fee income Group Crédit du Nord - Registration document and annual financial report 2013 21 2 Consolidated financial statements Management Report Operating expenses (in EUR millions) Personnel expenses Taxes Other operating expenses Depreciation and amortisation TOTAL OPERATING EXPENSES % change 2013/2012 31/12/2012 (1) 31/12/2013 -733.3 -752.3 -2.5 -39.7 -38.1 +4.2 -373.6 -365.4 +2.2 -81.1 -84.3 -3.8 -1,227.7 -1,240.1 -1.0 (1) Amounts restated relative to the financial statements published in 2012, following the entry into force of the amendments to IAS19R, with retrospective application. General operating expenses fell by €12.4 million (-1.0%), with a reduction of €19.0 million in personnel expenses versus 2012, offset in part by a +2.2% rise in other operating expenses (+€8.2 million). Taxes increased by +4.2%. Operating expenses (at December 31) Consolidated Group scope - 2011, 2012, 2013 including SMC (in EUR millions) -1.0% +0.7% +12.9% 1,090.7 1,231.6 1,240.1 1,227.7 2010 2011 2012 2013 Staff in activity decreased by over 300 units, i.e. -3.6% compared to December 2012. Pro-rata staff count in activity - Group 22 Group Crédit du Nord - Registration document and annual financial report 2013 31/12/2013 31/12/2012 % change 2013/2012 8,208 8,515 -3.6 Consolidated financial statements Management Report 2 Gross operating income NBI Operating expenses GOI % change 2013/2012 31/12/2012 (1) 31/12/2013 (in EUR millions) 1,939.4 1,917.0 +1.2 -1,227.7 -1,240.1 -1.0 711.7 676.9 +5.1 (1) Amounts restated relative to the financial statements published in 2012, following the entry into force of the amendments to IAS19R, with retrospective application. Book GOI rose by +5.1% on 2012 to €711.7 million. Restated for the impact of PEL and CEL provisions, the fair value measurement of financial liabilities and the first application of IFRS 13 – Fair Value Measurements – on the valuation of derivatives, GOI was up +11.2%. The book cost-to-income ratio came out at 63.3%, down 1.4 points versus 2012, reflecting the positive scissor effect between income growth and reduced operating expenses. Cost-to-income ratio Gross operating income (GOI) (at December 31) (at December 31) Consolidated Group scope - 2011, 2012, 2013 including SMC (as a %) Consolidated Group scope - 2011, 2012, 2013 including SMC (in EUR millions) -3.9% +24.2% 567.1 2010 704.5 2011 +5.1% 676.9 2012 65.8 63.6 64.7 63.3 2010 2011 2012 2013 711.7 2013 Group Crédit du Nord - Registration document and annual financial report 2013 23 2 Consolidated financial statements Management Report Cost of risk (in EUR millions) Cost of risk Gross outstanding loans Cost of risk/outstanding loans 31/12/2013 31/12/2012 % change 2013/2012 -197.8 -191.8 +3.1 36,846.3 36,886.5 -0.1 0.54% 0.52% 0.02 pt Crédit du Nord Group’s consolidated cost of risk (1) totalled €197.8 million at December 31, 2013 versus €191.8 million at December 31, 2012. Divided by the total loans issued by the Group, cost of risk (0.54%) was up 2 basis points compared to 2012. The rate of gross outstanding non-performing and disputed loans as a percentage of total loans came to 6.7% (up 0.8 points versus December 31, 2012), with outstanding non-performing and disputed loans up +13.2% and total outstanding loans stagnating. The economic and financial environment have been tense since the end of 2012, with no major variation in cost of risk up to now. As part of a project developed in conjunction with Societe Generale, Crédit du Nord Group established statistical provisions for its individual and professional customer bases, calculated on the basis of historic losses. According to these calculations, the coverage ratio of outstanding non-performing and disputed loans, net of guarantees received on outstanding nonperforming and disputed loans, stood at 75.1%. It also furthered its collective provisioning efforts on portfolios of performing loans. Crédit du Nord Group’s loan business predominantly targets French customers. The SME and VSE customer base continued to suffer the impacts of the crisis that has gripped Europe since 2009. The improvement seen in 2010 and 2011 proved to be a temporary respite. The SME customer base was once again more sensitive to changes in economic conditions during this period. Cost of risk linked to individual customers remained low. (in EUR millions) Doubtful and disputed loans (gross) Impairments of individually impaired loans 31/12/2013 31/12/2012 % change 2013/2012 2,479.7 2,190.7 +13.2 -1,241.5 -1,162.6 +6.8 Gross doubtful and disputed loans/gross outstanding loans 6.7% 5.9% 0.79 pt Net doubtful and disputed loans/net outstanding loans 3.5% 2.9% 0.60 pt 75.1% 79.6% -4.48 pt Provisioning rate for doubtful and disputed loans net of guarantees received on doubtful and disputed outstandings (1) Cost of risk represents the net provisioning charge on banking activities (allocations to provisions less write-backs), plus non-provisioned losses on irrecoverable loans, less amounts recovered on amortised loans. 24 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Management Report 2 Operating income Taking cost of risk of €197.8 million, Crédit du Nord Group generated operating income of €513.9 million in 2013, an increase of +5.9% on 2012. Restated for the impact of PEL and CEL provisions, the fair value measurement of financial liabilities and the first application of IFRS 13 – Fair Value Measurements – on the valuation of derivatives, operating income was up +14.3%. Operating income (at December 31) Consolidated Group scope - 2011, 2012, 2013 including SMC (in EUR millions) 391.1 +29.5% 506.5 -4.2% 485.1 +5.9% 513.9 -176.0 +12.5% -198.0 -3.1% -191.8 +3.1% -197.8 2010 2011 Cost of risks 2012 2013 Operating income Operating income before corporation tax (in EUR millions) GOI Cost of risk OPERATING INCOME Net income from companies accounted for by the equity method Gains or losses on fixed assets OPERATING INCOME BEFORE CORPORATION TAX 31/12/2013 31/12/2012 (1) % change 2013/2012 711.7 676.9 +5.1 -197.8 -191.8 +3.1 513.9 485.1 +5.9 0.8 0.6 +33.3 51.6 0.7 nm 566.3 486.4 +16.4 (1) Amounts restated relative to the financial statements published in 2012, following the entry into force of the amendments to IAS19R, with retrospective application. In December 2013, Crédit du Nord and its subsidiaries sold their equity investments in Amundi Group, held via Etoile Gestion Holding, to Societe Generale. This transaction generated a total capital gain of €52.5 million booked to net gains on fixed assets. Net income At December 31, 2013, consolidated net income amounted to €368.9 million, up +19.7% on 2012. (in EUR millions) OPERATING INCOME BEFORE CORPORATION TAX Corporation tax Non-controlling interests CONSOLIDATED NET INCOME AFTER TAXES 31/12/2013 31/12/2012 (1) % change 2013/2012 566.3 486.4 +16.4 -194.4 -173.4 +12.1 3.0 4.7 -36.2 368.9 308.3 +19.7 (1) Amounts restated relative to the financial statements published in 2012, following the entry into force of the amendments to IAS19R, with retrospective application. Group Crédit du Nord - Registration document and annual financial report 2013 25 2 Consolidated financial statements Management Report Outlook In a challenging environment, Crédit du Nord Group remained focused on business development in order to expand its individual, professional and business customer bases. Consolidated net income climbed by +3.4% in 2013, restated for changes to PEL/CEL provisions, the fair value measurement of financial liabilities and the negative adjustment impact stemming from the first application of IFRS 13 on the valuation of derivatives. General operating expenses were kept under control, dipping by -1.0%. Net cost of risk remained limited, increasing by +3.1%. Overall, restated consolidated net income improved by +28.0%. Income was significantly boosted by the sharp rise in the margin on deposits, with the combined effect of solid sight deposit inflows across all markets and the decrease in the Livret A savings book interest rate, which took place on August 1, 2013. The margin on loans showed dynamic growth amid low interest rates; it also benefited from the increase in penalty fees linked to housing loan prepayments. Finally, NBI was driven by another gain in financial fee income, buoyed by the equity market rally. In 2014, Crédit du Nord will continue to develop its growth drivers by broadening its range of personal protection products and expanding its private 26 Group Crédit du Nord - Registration document and annual financial report 2013 banking activity. The multi-channel offer will be further enhanced, with overhauled ergonomics and increased functionalities in the mobile offer for individual and professional customers, and the launch of the tablet PC app. Branches opened in the last decade have continued to develop and are now making a significant contribution to the Group’s sales and financial results. The development of Société Marseillaise de Crédit is part of this strategy. Drawing on strong regional roots and a well-known brand, Société Marseillaise de Crédit has positioned Crédit du Nord as a key player with substantial market share in the south of France, a region that holds great potential in terms of business and demographics. Crédit du Nord will continue tapping into this powerful brand to ramp up its development in this region. Finally, Crédit du Nord will continue to upgrade its information system. The “Convergence” project, aimed at building a joint information system for Societe Generale Group’s retail banks, will see further convergence of SEPA processing and payment systems in 2014. On the whole, this project is expected to further improve the Group’s commercial efficiency and enhance the range of products and services offered to customers. Over the long term, this investment will bring greater operational efficiency. Consolidated financial statements Chairman’s report on the preparation and organisation of the Board’s activities and on internal control and risk management 2 Chairman’s report on the preparation and organisation of the Board’s activities and on internal control and risk management This report pertains to 2013 and has been prepared in accordance with Article L.225-37 of the French Commercial Code. Preparation and organisation of the Board’s activities The Board of Directors meets at least once per quarter. A list of the directors is provided in the registration document. The Board of Directors comprises 13 members, including three independent directors selected for their expertise and commitment to the company. Crédit du Nord will comply with the law of January 27, 2011 governing the principle of balanced representation of women and men on the Board. The agenda of all Board meetings is set by the Chairman of the Board after consultation with the Chief Executive Officer. For the purposes of setting the agenda, the following are reviewed: • items that must be examined by the Board pursuant to the law; • business allowing the Board to ascertain that the company is being efficiently run and that its strategic choices are being implemented (sales strategy, organisation, investments, etc.). The directors are convened no less than 15 days before the meeting. Their notification includes: • the agenda of the meeting; • the draft minutes of the preceding Board meeting; • an information pack pertaining to the key items on the agenda. When the Board meets to approve the annual financial statements, the following information must also be provided: • to each Director: a list of all other company offices held by the Director, it being the responsibility of each Director to verify and amend the list as necessary; • to the Chairman and Statutory Auditors, by virtue of current regulations, a list of all significant agreements entered into between Crédit du Nord and its senior managers and/or those companies with which Crédit du Nord shares senior managers or shareholders. In addition to the Directors, the following individuals also participate in Board meetings: • members of the Executive Committee and other company managers, depending on the matters being discussed; • the Statutory Auditors; • the Secretary of the Board; • the Secretary of the Central Works Council. Board meetings last approximately three hours. The agenda items are presented by the Chairman, the Chief Executive Officer or the person responsible for the items in question (Chief Financial Officer, Head of Risk, etc.). A deliberation process ensues during which views and opinions are expressed. At the end of deliberations, the Board is asked to vote, where necessary. The draft minutes of the meeting are prepared by the Secretary of the Board, who submits the same to the Chairman, the Chief Executive Officer and the various participants (for the items concerning them). The draft minutes are then submitted for the approval of the Board at the start of the following meeting. Crédit du Nord applies some of the recommendations presented in the AFEP/MEDEF corporate governance code, in particular those related to the remuneration of Chief Executive Officers. The company also has a Compensation Committee consisting of two directors. The Chief Executive Officer’s remuneration is set by the Board. This compensation is comprised of a fixed component and a performance-based component based on the criteria proposed by the Compensation Committee. Detailed information is provided in the Group Crédit du Nord - Registration document and annual financial report 2013 27 2 Consolidated financial statements Chairman’s report on the preparation and organisation of the Board’s activities and on internal control and risk management section entitled “Information on Corporate Officers” in the registration document. The Audit Committee consists of three directors and is responsible for examining matters related to risk, compliance and internal control; it met in March and October 2013. It reports to the Board on its work twice a year. A Board regulation specifies the conditions under which directors can participate in meetings through video conferencing or other telecommunication methods. This regulation can be consulted on the bank’s website under “Vie de l’Entreprise”. Due to its chosen business mix, Crédit du Nord Group has limited exposure to risks related to international and real estate activities. Internal Control at Crédit du Nord Group is based on a system that draws a distinction between Permanent Control and Periodic Control (III). General Meetings of Shareholders are convened in accordance with all currently applicable laws and regulations. All shareholders and the Statutory Auditors receive a meeting notice. As regards accounting and financial management, a pooled information system is shared by virtually all the companies in the Group, and in particular the banking subsidiaries. This system provides the means to enforce Crédit du Nord’s rules and procedures while allowing the bank to centralise all the data needed to monitor the results and activities of Group companies in real time (IV). Limits to the powers of the Chief Executive Officer I. A secure framework The duties of Chairman of the Board and Chief Executive Officer were split on January 1, 2010. 1- Regulatory reporting Information on holding several corporate offices and on the independence of directors is provided in the registration document. The term of office of the Chief Executive Officer is determined by the Board of Directors. The Chief Executive Officer is vested with the broadest powers to act under all circumstances on behalf of the company. The Chief Executive Officer exercises his powers within the limits set out in the corporate purpose and excluding those powers expressly attributed by law to the Shareholders’ Meetings and the Board of Directors. The Chief Executive Officer’s powers in the area of credit risk are specified in the rules adopted at the Shareholders’ Meeting of October 25, 2012. Internal control and risk management This report discusses the internal control procedures that apply to all entities within Crédit du Nord Group. The various units involved in internal control played a role in preparing the report. The activities of Crédit du Nord Group take place within a secure framework guaranteed by banking regulations and the control system put in place by its majority shareholder (I). 28 As a network bank with strong regional roots and a customer base essentially comprised of individuals and SMEs, Crédit du Nord and its subsidiaries are exposed to risks, the most significant of which is counterparty risk (II). Group Crédit du Nord - Registration document and annual financial report 2013 The annual report on internal control and on risk measurement and oversight, prepared in accordance with Articles 42 and 43 of CRBF Regulation No. 97-02, as amended, is transmitted to the Audit Committee, which reports to the decision-making body. It is also addressed to the Statutory Auditors and to the majority shareholder, Societe Generale. The ACPR (French Prudential Supervisory and Resolution Authority) receives the individual annual reports from each Crédit du Nord subsidiary and the consolidated annual report for Crédit du Nord Group. Each year, the Group’s RSCIs (Heads of Investment Service Compliance) provides the AMF (French securities regulator) with a general report on compliance with investment service provider requirements and with reports addressing any specific topics it might request. These reports are also submitted to each entity’s decision-making body. Consolidated financial statements Chairman’s report on the preparation and organisation of the Board’s activities and on internal control and risk management 2- Controls performed by the shareholder As a member of Societe Generale Group since 1997, Crédit du Nord also benefits from the control system established by its majority shareholder. This system focuses primarily on risk exposure, the accuracy of financial and management accounting data and the quality of information systems. Systematic controls are performed by the majority shareholder as part of a programme of regular inspections of Group entities aimed at ensuring that procedures are being applied. As the majority shareholder is itself a banking establishment, continuous comparisons between the two networks facilitate the control of risk. II. Main banking risks 1- Counterparty risk The credit policy of Crédit du Nord Group is based on a set of rules and procedures governing lending, the delegation of responsibilities, monitoring, counterparty rating, risk classification and the identification of impaired risk. Identifying counterparty risk impairment is the responsibility of all individuals in charge of managing, monitoring and controlling risks, i.e. the sales function, risk monitoring function, risk management department and periodic control department. Risk Management is organised on two levels: • The Central Risk Division (DCR), which reports directly to Crédit du Nord’s Chief Executive Officer and reports functionally to Societe Generale’s Risk Division, assists with the definition of lending policies, oversees the implementation of these policies and participates in the credit approval process. Responsible for identifying and classifying risks, DCR participates in the risk control system, the determination of the appropriate level of provisioning and collection of doubtful loans. In 2013, a statistical provisioning system for doubtful and disputed loans 2 was set up in order to harmonise practices with Societe Generale concerning counterparties on the individual and professional customer markets. • The Regional and Subsidiary Risk Departments, which report directly to the Regional Manager or the Subsidiary Chairman and functionally to Crédit du Nord’s Central Risk Division, are responsible for implementing the Group’s credit policy and managing risks within their scope. • Specifically, they play a role in the credit approval process, the monitoring and classification of risks and the collection of doubtful and disputed loans. Specialised committees and systems In order to monitor and manage risk, the following have been instituted at the Group and the regional/ subsidiary level: • a Risk Committee, chaired by the Chief Executive Officer, which meets once a month. A member of the majority shareholder’s Risk Division also sits on this committee; • a Regional Risk Strategy Committee that meets once a year in each region and at each subsidiary. This committee is chaired by the Chief Executive Officer of Crédit du Nord; • a review of impaired risks is conducted every six months by DCR’s Control and Provisioning Committee. In the Group’s main customer markets, risk monitoring and control structures have been strengthened using risk modelling systems developed to determine the Basel II capital adequacy ratio. These structures regularly contribute to the definition and implementation of risk policy, the review of significant risks, the monitoring of impaired risks, recognition of provisions for such risks and overall risk analysis. Crédit du Nord also prepares a quarterly report on major regulatory risks for its majority shareholder, which is then consolidated and submitted to the French Prudential Supervisory and Resolution Authority. Every quarter, it also reports the main risk events to the Societe Generale Risk Division using a pre-defined format. Group Crédit du Nord - Registration document and annual financial report 2013 29 2 Consolidated financial statements Chairman’s report on the preparation and organisation of the Board’s activities and on internal control and risk management 2- Interest rate, exchange rate and liquidity risks (excluding market activities) With regard to overall risk management, Crédit du Nord Group draws a distinction between structural balance sheet risks (Asset and Liability Management or ALM) and risks related to trading activities. • the daily short term interest rate position, which is subject to limits; 2-1 Asset and liability management (ALM) • short rate risk exposure tolerance arising out of all balance sheet transactions, also subject to limits. Reporting directly to the Finance Division of Crédit du Nord (DGF), the ALM unit comes under the authority Crédit du Nord’s Chief Financial Officer. The Weekly Cash Flow Committee makes sure these limits are observed. The ALM unit is responsible for monitoring and analysing Crédit du Nord Group’s exposure to mismatched interest rate and liquidity positions. An ALM Committee, chaired by the Chief Executive Officer, meets once a month to make decisions on managing mismatched interest rate and liquidity positions arising out of the Group’s business activities. A member of the majority shareholder’s Finance Division also sits on this committee. Liquidity risk The ALM unit monitors the outstandings and regulatory ratios of Crédit du Nord and its subsidiaries. Short-term liquidity management is delegated to each subsidiary as part of its cash management activities and is subject to certain limits requiring the subsidiary to remain sufficiently liquid. Changes in the structure of the balance sheet and its run-off are managed by the ALM unit and monitored by the ALM Committee, which in turn determines the refinancing requirements of the Group’s entities. A monthly report on liquidity risk is submitted to the majority shareholder. Since the end of 2011, Crédit du Nord Group has been creating dedicated tools for establishing Basel III liquidity ratios. This work will allow the Group to meet future regulatory requirements and is already providing the necessary tools for learning how to navigate the business in this future restrictive environment. Interest rate risk All assets and liabilities of Group banks, excluding those related to trading activities, are subject to an identical set of rules governing interest rate risk management. 30 The ALM Committee delegates the management of short-term interest rate risk to the Weekly Cash Flow Committee. This risk is managed using the following two indicators: Group Crédit du Nord - Registration document and annual financial report 2013 The blanket interest rate risk of Crédit du Nord Group is subject to risk exposure tolerance limits in euros and in foreign currencies. Observation of these limits is verified within the framework of a report submitted to the majority shareholder. Crédit du Nord Group enforces a consistent hedging policy against ALM risks by instituting the appropriate hedges to reduce the exposure of Group entities to interest rate fluctuations. The hedging activities of the ALM unit cover all Crédit du Nord Group entities. Each Group entity is monitored individually and hedged on an ad hoc basis. The Group uses an ALM application known as Almonde. This application is used to generate the Weekly Cash Flow Committee’s reports, the ALM Committee indicators and the quarterly report to the majority shareholder. Hedge effectiveness assessments required under IFRS are carried out using market valuations calculated by Evolan (an application used by the Treasury and Foreign Exchange department) which provides an accurate representation of all positions, given that all asset-liability mismatches are identified and calculated as a monthly average. 2-2 Trading activity Barring exceptions, transactions involving derivatives linked to customer transactions are hedged by Crédit du Nord’s majority shareholder, given that Crédit du Nord maintains only limited proprietary positions in such products. Controls of limits assigned to these trading activities by the General Management are monitored by the Treasury and Foreign Exchange Department in accordance with the standards adopted by the majority shareholder. Consolidated financial statements Chairman’s report on the preparation and organisation of the Board’s activities and on internal control and risk management The results of these activities are checked by the appropriate control teams (see “Market risks” below). The division uses a network of Operational Risk Officers working at the head office as well as the various regional entities and subsidiaries. 3- Market risks linked to customer-driven transactions Monitoring and oversight of Crédit du Nord Group’s operational risks fall within the remit of the Internal Coordination and Control Committee (CCCI cf. infra chap. III). This Committee reviews the operating losses, main flaws, operational risk mapping, and the BCP and crisis Crédit du Nord consistently collateralises customer orders, mainly through its majority shareholder, thus significantly reducing its exposure to market risks. A specialised unit of the Treasury and Foreign Exchange Department monitors market and counterparty risks on market transactions. These risks are calculated on a daily basis and compared with the limits. Any breaches are examined by the heads of the Treasury and Foreign Exchange Department. A breach control report is submitted to the majority shareholder once every day. The Chief Financial Officer receives a weekly status report on results and limits and a monthly report on changes in limits from the Treasury and Foreign Exchange Department. The Chief Executive Officer also receives a quarterly report on changes in limits from the Treasury and Foreign Exchange Department. 4- Operational risks The businesses of the various Group entities are exposed to a series of risks (administrative, accounting, legal, IT, etc.) combined under the heading “Operational risks”. In accordance with the recommendations of the Basel Committee, and in consultation with the majority shareholder, operational risks are classified. Above a threshold of EUR 10,000 set by Crédit du Nord Group, losses are systematically logged. The main projects are monitored at Steering Committee meetings, and in the case of the most important projects, the CEO participates in these meetings. Within the Central Risk Division, the Operational Risk Management Department steers and coordinates the different procedures rolled out group-wide in respect of Operational Risks, Business Continuity Plans, crisis management and management of IT authorisations. 2 An Operational Risk Review is conducted on IT projects. This meeting is attended by the Heads of Internal Control, the Head of Information Security and Systems and the Head of Operational Risks and is held prior to each delivery of IT applications or a new version of existing applications when major changes are made, in order to verify the associated risks in terms of availability, integrity, confidentiality, evidence and controls. With the transfer of the IT security function to an entity shared by Societe Generale’s French Retail Banking activity, Crédit du Nord’s IT Security function is now overseen by the head of this entity’s IT Security. An IT Security Committee, chaired by the Head of IT System Security (RSSI), deals with all aspects of IT system security. Under the Crisis Plan it is possible to assemble a crisis unit at any time at one or more designated locations. This unit combines a core of essential functions, which are automatically mobilised irrespective of the type of crisis, under the supervision of a crisis manager who oversees progression of the crisis and reports to General Management. This unit can request the presence of any executives, managers and experts directly concerned by the event. The strategic Head Office entities, for which it is crucial to ensure service continuity, have prepared a Business Continuity Plan that supplements the procedures designed to ensure uninterrupted services across the network. Group Crédit du Nord - Registration document and annual financial report 2013 31 2 Consolidated financial statements Chairman’s report on the preparation and organisation of the Board’s activities and on internal control and risk management 5- Non-compliance risk In accordance with the rules applicable to credit institutions, special procedures were developed to address non-compliance risk, defined by the consequences (penalties, financial losses, reputational damage) likely to result from failure to comply with regulations governing banking and financial activities. At Crédit du Nord and in each corporate entity of the Group governed by banking and financial regulations, there is a Head of Compliance whose name is transmitted to the French Prudential Supervisory and Resolution Authority. Crédit du Nord’s Head of Compliance reports to the executive body whenever necessary and serves as liaison to the Compliance Committee of Societe Generale Group, on which he sits. Crédit du Nord’s Head of Compliance is assigned the following duties: • ensuring the effectiveness and consistency of the organisation and procedures relating to compliance; • identifying new risks related to non-compliance and ensuring that the necessary measures are taken to control them; • monitoring the deficiencies identified via the Group’s incident reporting system and assessing the effectiveness of corrective measures. Crédit du Nord Group’s Management Committee, on which the heads of the main subsidiaries sit, periodically reviews compliance issues. Before being launched, all new products and key product transformations are subject to an examination by the Products Committee, in which the Head of Compliance, the Head of Investment Services Compliance and Ethics, the Head of Marketing, the Corporate Secretary and the Central Risk Manager participate. The purpose is to check that all risks are correctly identified and addressed. The Committee’s work gives rise to a written opinion provided by the Head of Compliance, who also examines internal instructions and commercial documents related to new products. 32 Group Crédit du Nord - Registration document and annual financial report 2013 Management and the internal control teams are responsible for controlling compliance. Compliance Officers ensure that all employees receive the necessary directives on complying with regulations. They also see to it that appropriate compliance training programmes are in place. Finally, internal guidelines set forth the rules applicable to outsourced banking and financial services. Qualified essential services are subject to special monitoring, under the joint supervision of the Compliance and Operational Risk departments. III. Organisation of internal control Reporting functionally to Societe Generale’s Periodic Control Department (DCPE), Crédit du Nord’s Head of Periodic Control reports directly to the Chief Executive Officer, who guarantees the independence of this office. As a member of the Executive Committee, the Corporate Secretary supervises the Permanent Control, Compliance, Investment Services Compliance (RCSI), Ethics, Anti-Money Laundering, Corporate Office and Legal Affairs and Disputes divisions. An Internal Control Coordination Committee (CCCI) is chaired by the Chief Executive Officer, and is comprised of the members of the Executive Committee and the Heads of Periodic Control, Permanent Control, Compliance, Operational Risks, Information System Security and Ethics-Investment Services Compliance, which is also in charge of Anti-Money Laundering. This committee met five times in 2013. Finally, the instructions stemming from incident alerts comply with the regulation stating that the Boardof Directors and the French Prudential Supervisory and Resolution Authority must be informed of key incidents. Consolidated financial statements Chairman’s report on the preparation and organisation of the Board’s activities and on internal control and risk management 1- Periodic Control System 2- Permanent Control Crédit du Nord Group’s Periodic Control system covers all Crédit du Nord Group activities. Its role is to assess the compliance of transactions carried out, the level of risk incurred, observation of procedures and the efficiency and suitability of the permanent control system. It also performs any special analyses requested by Crédit du Nord’s General Management. Periodic Control is staffed by recent university graduates and experienced managers with a background in the banking or audit field. An inspector specialising in IT conducts special audits on payment instruments and provides support on assignments involving aspects related to information systems. The head of each entity must perform a Level One control of transactions carried out within his scope. Branch and Business Centre managers must adhere to a predefined plan (detailing frequency and risks tobe controlled) and must record and report on certain controls performed; specialised supervisory staff also assist the branches with the day-to-day monitoring of accounts. This unit is an integral part of Societe Generale’s internal control structure. The majority shareholder’s audit teams or combined teams also regularly conduct periodic controls of Crédit du Nord Group. The annual audit plan is prepared based on the regular and methodical identification of the risk areas to which the Bank and its Subsidiaries are exposed. The plan is approved by Crédit du Nord’s General Management based on the proposal of Crédit du Nord’s Inspector General, in conjunction with the Societe Generale’s Periodic Control department. Periodic Control assignments include an evaluation phase, aimed at identifying the risk areas calling for investigation in the scope of audit, plus an on-site audit and a reporting phase. Crédit du Nord Inspector General submits the resulting report directly to General Management at the end of the assignment. Periodic Control directly monitors the application of the recommendations contained in the report. A review of the work performed and observations made by Periodic Control, and the application of its recommendations, are monitored by Crédit du Nord Group’s Periodic Control Committee and Internal Control Coordination Committee. Furthermore, the Inspector General reports on his work to the Crédit du Nord Board of Directors’ Audit Committee. He also participates in meetings of Crédit du Nord’s Internal Audit Committee, with the support of Societe Generale’s Periodic Control department. 2 A Level Two control is conducted by dedicated personnel, who report directly to the head of local control (Region, Subsidiary or Operating Division), who in turn reports directly to the Regional or subsidiary director and functionally to Crédit du Nord’s Head of Permanent Control. On an exceptional basis, the heads of control covering investment services compliance (DAF, DTC, DPGA, brokerage firm Gilbert Dupont) report hierarchically to RCSI. The scheduling and details of these controls are determined for each of these entities. The Head of Permanent Control reports on his activities to the General Management of Crédit du Nord. 2-1 Regional and subsidiary Level One and Two administrative and accounting controls The Line Management Control Manual sets out both the requirement for vigilance (day-to-day security: reception, opening of mail, filing, etc.) and a limited number of controls to be formalised by the hierarchy (recognition of value at branches, sensitive procedures such as antimoney laundering, compliance with the MIFdirective, etc.). These controls may be delegated on the condition that each delegation of power is subject to supervisory control. Level Two controls are performed by dedicated personnel using control forms prepared together with the Head of Permanent Control and a predefined plan which specifies the frequency of controls based on the degree of risk that the process or transaction represents. Group Crédit du Nord - Registration document and annual financial report 2013 33 2 Consolidated financial statements Chairman’s report on the preparation and organisation of the Board’s activities and on internal control and risk management Whenever an on-site control of a procedure is performed, the procedure is rated for its degree of compliance with applicable rules using a software tool. This allows the Head of Permanent Control to map procedural compliance at both the local and national level. downgrading or reclassifying them if necessary. They oversee the proper application of rules relating to ratings. For each assignment, the Periodic Control department writes up an assessment of the Permanent Control conducted for each area being audited. During on-site controls, Risk Controllers are required to use sampling techniques to assess the quality of risk management by operational staff, with special attention given to standing procedures and compliance with Level One control obligations. 2-2 Level One and Two risk controls of regions and banking subsidiaries Level One control at a regional and subsidiary level is carried out by sales management and by the Risk Department of the region or subsidiary. The Line Management Control Manual assigns responsibility to the Branch or Business Centre Manager for ensuring that delegated tasks are carried out and that the lending decisions taken by subordinate staff (customer advisors, etc.) who report to them are suitable; furthermore they are responsible for any credit limit breaches by the entity they supervise. These controls are performed monthly, are formalised and may not be delegated. As a line manager, the Group Director receives a copy of the on-site auditing reports on Level Two controls. He assists the branches in preparing a response to these reports and supervises the implementation of the Controllers’ recommendations. Regional or subsidiary Risk Divisions are responsible for supervising limit breaches. They also supervise the appropriate classification of risks. They may decide to classify loans as “performing loans under watch” or to downgrade them to “doubtful” when renewal of such loans is sought or amendments requested or when monitoring breaches. Level Two controls are performed by regional or subsidiary Risk Controllers reporting to the regional or subsidiary Head of Control. Regional or Subsidiary Risk Controllers carry out checks to ensure that “performing” loans merit this status. They examine and monitor “performing loans under watch” and “doubtful loans” for the purpose of 34 Group Crédit du Nord - Registration document and annual financial report 2013 The majority of the Risk Controller’s work is carried out with the help of computer tools and the monthly delegated limit reports. These tasks can be performed on site or remotely. 2-3 Special controls conducted at Head office level on the network entities 2-3-1 Central Risk Division The Control and Provisioning Division performs the following risk control and monitoring duties: • On-site audits to monitor the application of Crédit du Nord Group’s procedures by the Regional and Subsidiary Risk Divisions and their correct application of the Group’s credit policy, which is defined in the Credit Manual; • Permanent and remote risk monitoring through centralised control of the most significant breaches at Group level and of shortfalls in SRD (deferred settlement service); • Quarterly analysis of downgraded loans, in particular “performing loans under watch” and “doubtful” loans and interim reviews of “doubtful” loans considered “special affairs”. 2-3-2 Ethics and Investment Service Compliance This division conducts annual on-site audits on the application of standard practices and procedures by discretionary portfolio managers and on private banking activities at the regional entities and subsidiaries. 2-3-3 Housing Loans Division The Housing Loans Division holds a management meeting every quarter at each of the Group’s regional mortgage lending centre to review existing loans and oversee compliance with the Group’s policies in this area. Consolidated financial statements Chairman’s report on the preparation and organisation of the Board’s activities and on internal control and risk management 2-3-4 Legal Affairs and Disputes Division The Legal Affairs and Disputes Division conducts an on-site audit every two years of disputes at regional and subsidiary level. 2-3-5 Human Resources Division The Human Resources Division began on-site audits of the HR departments of the banking subsidiaries in 2013. These audits will be performed once every two years. 2-4 Level One and Two controls of functional divisions and specialised subsidiaries The heads of Level Two permanent control for the Head Office divisions and some specialised subsidiaries report directly either to the Head of Permanent Control (Banking Operations Division, central control in charge of other functional departments) or to the Investment Services Compliance Officer (DPGA, DTC, DAF and Société de Bourse Gilbert Dupont). Due to the smaller size of some specialised subsidiaries, sometimes their senior director carries out these controls (e.g. Norbail Immobilier and Norbail Sofergie). In other cases, Internal Control is partly outsourced: Starlease to Franfinance and Antarius to Aviva. 3 – Ethics and Investment Service Compliance Under the authority of Corporate Secretary, this Division ensures that the rules of good conduct governing relations between the Bank, its employees and its customers are well defined, understood and observed. Banking and finance ethics guidelines, which all staff must observe, are outlined in an appendix to the company’s internal rules, which are distributed to all staff. Added to these principles are a number of specific measures relating to certain activities (e.g. discretionary portfolio managers). In addition to compliance with AMF regulations, and in particular the principles of organisation and rules of good conduct defined in the General Regulations of the AMF, this entity is also in charge of anti-money laundering and anti-terrorism financing efforts. 2 Anti-money laundering and anti-terrorism financing is essentially based on knowledge of the Bank’s customers, vigilance in the processing of transactions (blacklists of countries and individuals), monitoring of certain payment instruments (cheques, electronic payments, international transfers), and the flagging and analysis of customer transactions. Internal directives have been tailored to meet the requirements of the 3rd European Anti-Money Laundering and Terrorism Financing Directive; all relevant staff have been given training on this regulation, which emphasises a risk-based approach (customers and/or operations). Each of the Group’s legal entities has a Tracfin officer in charge of preparing drafts suspicious activity reports for the entity in question, and an Investment Services Compliance Officer, who moreover usually tends to be the Permanent Control Manager. In 2013, draft reports by the Subsidiaries were validated prior to delivery by the Crédit du Nord parent company declaring parties, in the interest of harmonising the Group’s reporting policy. IV. Production and control of financial and accounting data The Chief Financial Officer, who reports to the Chief Executive Officer, is responsible for the production and control of financial and accounting data. As such, he oversees the proper application of applicable accounting rules and guidelines, and monitors recommendations issued by the Statutory Auditors. Applicable accounting standards are French standards for the preparation of parent company financial statements and the standards formulated by Societe Generale Group’s Finance Division for the preparation of the consolidated financial statements, which are based on IFRS accounting standards as adopted by the European Union. Group Crédit du Nord - Registration document and annual financial report 2013 35 2 Consolidated financial statements Chairman’s report on the preparation and organisation of the Board’s activities and on internal control and risk management Pursuant to European Regulation No. 1606/2002 of July 19, 2002, Crédit du Nord Group is required to prepare its consolidated financial statements in compliance with IFRS. In addition, Crédit du Nord Group is also required to publish the regulatory reports (SURFI, COREP, FINREP, etc.) submitted to the national supervisory authorities (ACPR and Banque de France). 1- Production of accounting data 1-1 Role of the Accounting and Summary Information Department (DCIS) This department, under the authority of the CFO, carries out two major tasks: • organisation and accounting procedures: definition of a set of accounting rules for the whole of the Group that comply with current accounting regulations (definition of accounting frameworks and procedures, management of the internal chart of accounts, definition of reporting requirements, etc.); • production and analysis of accounting and financial statements: preparation of the individual and consolidated financial statements of Crédit du Nord Group and of other statements required by the regulatory authorities. • prepare the different regulatory reports (SURFI, COREP, FINREP, etc.); • provide data for risk drivers in the Basel II ratio determination process, thus ensuring “native” accounting consistency. This unified information system is instrumental in ensuring accounting consistency and regularity among the banks of the Group, with DCIS overseeing the definition and validity of accounting rules and procedures, as well as the flow of accounting information from input to output: • the accounting treatment of Group-wide transactions is based on automated procedures. Regardless of whether the accounting frameworks are defined at the accounting user level (over two-thirds of book entries) or defined automatically by operating system software, all accounting procedures have been defined, tested and approved by DCIS; • manual entries, which are on the decline, are subject to Group control procedures; • accounting databases are interfaced to automatically input data into the consolidation packages and reports intended for the French Prudential Supervisory and Resolution Authority (ACPR) and the Banque de France. 1-3 Production of accounting data 1-2 Accounting information system Crédit du Nord’s information system is a multi-bank network, i.e. all Group banks are managed on the same information network. As such, they share the same processing systems for banking transactions and the same summary reporting systems. For accounting purposes, the summary accounting system comprises the reference summary database, “Base de Synthèse de Référence” (BSR), into which the accounting entries of the different operating systems are entered on a daily basis. This database integrates extra-accounting details to form the enriched reference summary database, “Base de Synthèse de Référence Enrichie” (BSRE). At the hub of Crédit du Nord Group’s summary system, the BSRE is notably used to: • provide data for all accounting and tax-related reports; 36 Group Crédit du Nord - Registration document and annual financial report 2013 Preparation of individual financial statements and individual consolidation packages The figures presented in regulatory reports and individual consolidation packages are pre-estimated using parameters managed centrally by DCIS. Each entity, using the same accounting information system, then records all non-automated items at the balance sheet date (representing a very low volume of entries). Finally, each entity controls, analyses and records, where applicable, the adjustment accounting entries for all financial reports. Once approved, the entities transmit the regulatory reports to the supervisory authorities and the individual financial statements are published. Consolidated financial statements Chairman’s report on the preparation and organisation of the Board’s activities and on internal control and risk management In addition, all other entities, having their own accounting information systems, transmit, above and beyond the regulatory reports forwarded to the supervisory authorities, a separate consolidation package generated by their internal accounting application, compliant with Group regulations and procedures. 2-2 At the Head Office division level The consistent application of accounting principles and methods is ensured via meetings organised by DCIS with the accounting managers of the Group’s companies. Level Two controls are performed annually by the head office division Permanent Control departments. Account consolidation process This phase culminates with the production of the consolidated financial statements used in managing the Group, legal and regulatory publications as well as reports to the shareholders. During this phase, individual consolidation packages from Group companies are verified and approved, and consolidation and intercompany entries are booked. The consolidated financial statements are then analysed and validated before being published internally and externally. The majority of these operations are performed on a monthly basis, which increases the reliability of the process. Group tax consolidation and reporting are also carried out during this phase. 2- Internal accounting control 2-1 At the network branch level Day-to-day monitoring of accounts is carried out within the Finance function by accounting staff who report to Crédit du Nord’s Regional Steering Divisions and to the Accounting Division at the subsidiaries. They use a day-to-day account monitoring application developed and maintained by DCIS, which identifies accounts requiring further examination (balance or directional anomaly, failure to comply with regulatory thresholds, manual entries). The documented and reported Level One control to ensure that this monitoring is properly performed is formalised and carried out by the Line Manager of the staff in charge of monitoring the accounts. The Level Two control is conducted quarterly by the regional and subsidiary Permanent Control departments. 2 The monitoring of the accounts of the Functional Divisions is centralised and performed daily by specialised staff, who also use the day-to-day account monitoring application. A documented Level One control is also performed by line management. 2-3 Control of the preparation of individual and consolidated financial statements The process of consolidating accounting data and preparing consolidated financial statements is subject to several types of control: Data controls The software used to generate the consolidated reports includes configurable data consistency tests. As long as the reporting company has not satisfied control requirements, it may not transmit accounting information to DCIS. Once received, the consolidated reporting packages sent in by each consolidated company are analysed, corrected as necessary, and approved, notably via controls of consistency with previous monthly consolidated reporting packages, available budgets and unusual events for the month. Entries specific to consolidation are then recorded. Finally, DCIS performs controls of consolidated data output and analyses variations, particularly those relating to changes in shareholders’ equity. Controls on consolidation tools A Group chart of accounts specific to consolidation is managed by DCIS and aids in breaking down information to improve analysis. The configuration of the Group consolidation system is monitored and the various automated consolidation processes are verified and approved. Lastly, the automation of the monthly consolidated reporting process in itself helps to control changes in data over time by detecting any problems as they arise. All of these controls help guarantee the quality of accounting documents. Group Crédit du Nord - Registration document and annual financial report 2013 37 2 Consolidated financial statements Chairman’s report on the preparation and organisation of the Board’s activities and on internal control and risk management Accounting controls The purpose is to ensure the quality of accounting document preparation by setting up a certification process. In this regard, Societe Generale implemented an accounting control process based on a SarbannesOxley (SOX) approach. The aim of this approach is to provide Societe Generale Group with a consolidated view of accounting controls in order to: The tools used by Crédit du Nord Group include: • a query tool ranging from Event Reports (CREs) to accounting entries, with an audit trail at the accounting user level; • strengthen the accounting control system; • accounting database query tools (accounting flows and balances); • ensure the quality of the financial statement preparation process and of the accounting and financial information published (certification process); • query tools that work within data output applications (regulatory reporting software packages, consolidation software packages, etc.). • meet requests from the Group’s Audit Committee. Furthermore, the accounting documents used to monitor and control accounting operations are retained for the lengths of time specified by laws and agreements. In 2013, Crédit du Nord Group (parent company and banking subsidiaries) participated in the quarterly certification of Societe Generale Group based on key controls, indicators, real accounting control data and the quality of the accounting control system implemented. During the same period, Crédit du Nord Group rolled out this certification system to its leasing subsidiaries. 2-4 Structure established to guarantee the quality and reliability of the audit trail Each Crédit du Nord Group bank has an end-to-end audit trail of the information chain. Given the complexity of the different banking systems and data production channels, this trail is comprised of various tools interconnected by references which are representative of search keys. It is defined by procedures established at each phase of the data production process. The audit trail is organised to be able to optimally respond to different types of queries. 38 In fact, a different tool is used depending on whether the user wishes to locate a specific event or to recreate a regulatory filing comprised of a large number of accounting entries and requiring the tracking of reference tables. Group Crédit du Nord - Registration document and annual financial report 2013 2-5 Isolation and monitoring of assets held for third parties As an investment service provider, Crédit du Nord is required to: • protect the rights of its customers to the financial instruments belonging to them; • prevent the use of said financial instruments for proprietary purposes, except with the customer’s consent. Assets held for third parties are segregated from assets held for proprietary activities and are managed by separate departments and accounts. IT authorisations for the applications used for both activities are restricted and separate, thus facilitating their separate management. The Statutory Auditors issue an annual report on the measures taken by the Group to ensure the protection of customer assets. Consolidated financial statements Chairman’s report on the preparation and organisation of the Board’s activities and on internal control and risk management 3- Preparation and control of financial and management accounting data 3-1 Production of financial and management accounting data Crédit du Nord Group bases its financial management upon financial accounting data. Analytical accounting data needed for the financial management of Crédit du Nord Group are generated by the accounting information system and operating systems, which are able to break down data by item and by entity. This information is stored in a unified management database, which covers the scope of Crédit du Nord and its banking subsidiaries. The Financial Management Division (DGF), under the authority of the CFO, manages the allocation of general accounting data to the various cost accounting line items. On the basis of the rules defined by the Group ALM unit regarding the match-funding of assets and liabilities, the analytical accounting system allows users to switch from an interest paid/received accounting view to an analytical approach in terms of margins on notional match-funding. Information from the management database is available from the branch level up to the Group level and is identical from one level to the next. As a result, the data can be used by all Crédit du Nord Group control teams: subsidiaries, regional divisions, functional divisions and the Financial Management Division, which use this information in particular to prepare the half-yearly management report. 2 3-2 Verification of financial and management information This information is checked during the monthly data entry process by verifying the cost accounting category to which the collected data is assigned, the income statement, the balance sheet and operating procedures, and by systematic analysis of variations in totals and significant changes. A monthly reconciliation is also performed by comparing the financial accounting figures with the management reporting figures for the main intermediate balances. Budgets are monitored twice a year in the presence of the General Management: in the first half of the year at the Regional and Subsidiary Meetings and in the second half at the annual budget meeting. During these meetings, changes in NBI, operating expenses, investments and key risk indicators are systematically reviewed. A Cost Control Committee, which includes the Chief Executive Officer, meets four times a year. It reviews changes in network operating expenses and in general expenses at all of the head office divisions. Chairman of the Board of Directors Jean-François SAMMARCELLI Group Crédit du Nord - Registration document and annual financial report 2013 39 2 Consolidated financial statements Statutory auditors’ report on the report prepared by the chairman of the board of directors of Crédit du Nord Statutory auditors’ report on the report prepared by the chairman of the board of directors of Crédit du Nord Year ended December 31, 2013 Statutory auditors’ report, prepared in accordance with article L. 225-235 of the French Commercial Code (Code de commerce), on the report prepared by the chairman of the board of directors of Crédit du Nord This is a free translation into English of a report issued in French and it is provided solely for the convenience of English-speaking users. This report should be read in conjunction with, and construed in accordance with, French law and professional standards applicable in France. To the Shareholders, In our capacity as statutory auditors of Crédit du Nord and in accordance with article L. 225-235 of the French Commercial Code (Code de commerce), we hereby report on the report prepared by the chairman of your company in accordance with article L. 225-37 of the French Commercial Code (Code de commerce) for the year ended December 31, 2013. It is the chairman’s responsibility to prepare and submit for the board of directors’ approval a report on internal control and risk management procedures implemented by the company and to provide the other information required by article L. 225-37 of the French Commercial Code (Code de commerce) relating to matters such as corporate governance. Our role is to: • report on any matters as to the information contained in the chairman’s report in respect of the internal control and risk management procedures relating to the preparation and processing of the accounting and financial information, and • confirm that the report also includes the other information required by article L. 225-37 of the French Commercial Code (Code de commerce). It should be noted that our role is not to verify the fairness of this other information We conducted our work in accordance with professional standards applicable in France. Information on internal control and risk management procedures relating to the preparation and processing of accounting and financial information The professional standards require that we perform the necessary procedures to assess the fairness of the information provided in the chairman’s report in respect of the internal control and risk management procedures relating to the preparation and processing of the accounting and financial information. These procedures consist mainly in: • obtaining an understanding of the internal control and risk management procedures relating to the preparation and processing of the accounting and financial information on which the information presented in the chairman’s report is based and of the existing documentation; 40 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Statutory auditors’ report on the report prepared by the chairman of the board of directors of Crédit du Nord 2 • obtaining an understanding of the work involved in the preparation of this information and of the existing documentation; • determining if any material weaknesses in the internal control procedures relating to the preparation and processing of the accounting and financial information that we would have noted in the course of our work are properly disclosed in the chairman’s report. On the basis of our work, we have no matters to report on the information relating to the company’s internal control and risk management procedures relating to the preparation and processing of the accounting and financial information contained in the report prepared by the Chairman of the Board of Directors in accordance with article L. 225-37 of the French Commercial Code (Code de commerce). Other information We confirm that the report prepared by the chairman of the board of directors also contains the other information required by article L. 225-37 of the French Commercial Code (Code de commerce). Neuilly-sur-Seine et Paris-La Défense, April 14, 2014 The statutory auditors French original signed by DELOITTE & ASSOCIES Jean-Marc MICKELER ERNST & YOUNG et Autres Bernard HELLER Group Crédit du Nord - Registration document and annual financial report 2013 41 2 Consolidated financial statements Consolidated balance sheet Consolidated balance sheet Assets (in EUR millions) Notes 31/12/2013 31/12/2012 (1) Cash, due from central banks 4 738.0 2,077.1 Financial assets at fair value through profit or loss 5 1,725.8 1,561.9 Hedging derivatives 6 844.8 1,234.2 Available-for-sale financial assets 7 11,363.0 8,128.2 Due from banks 8 4,628.5 5,946.7 9 33,027.7 32,968.2 11 2,126.8 2,174.4 Customer loans Lease financing and similar agreements Revaluation differences on portfolios hedged against interest rate risk 325.7 499.8 Held-to-maturity financial assets 12 2.1 26.0 Tax assets 13 383.0 556.0 Other assets 14 485.0 481.2 Non-current assets held for sale 10 1.6 - 9.7 9.1 569.5 603.3 Investments in subsidiaries and affiliates accounted for by the equity method Tangible and intangible fixed assets 15 Goodwill 16 TOTAL 508.0 508.0 56,739.2 56,774.1 (1) Amounts restated relative to the financial statements published in 2012, following the entry into force of the amendments to IAS 19, with retrospective application. The items impacted were “Tax assets” for €14.2 million and “Other assets” for -€0.7 million. 42 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Consolidated balance sheet 2 Liabilities (in EUR millions) 31/12/2013 - 0.4 5 2,474.8 1,393.5 Due to central banks Financial liabilities at fair value through profit or loss Hedging derivatives 31/12/2012 (1) Notes 6 422.9 565.7 Due to banks 18 1,445.3 7,754.8 Customer deposits 19 30,310.6 28,617.0 Debt securities 20 10,391.8 6,717.6 583.8 937.7 Revaluation differences on portfolios hedged against interest rate risk Tax liabilities 13 768.6 898.2 Other liabilities 14 1,100.8 1,140.0 Underwriting reserves of insurance companies 24 5,628.7 5,188.4 Provisions 17 163.2 216.6 Subordinated debt 23 TOTAL DEBT Common stock Equity instruments and associated reserves Retained earnings Net income Sub-total Gains and losses booked directly to equity Sub-total, equity, Group share Non-controlling interests TOTAL SHAREHOLDERS’ EQUITY TOTAL 662.2 672.4 53,952.7 54,102.3 890.3 890.3 170.8 158.3 1,309.0 1,216.9 368.9 308.3 2,739.0 2,573.8 24.0 70.2 2,763.0 2,644.0 23.5 27.8 2,786.5 2,671.8 56,739.2 56,774.1 (1) Amounts restated relative to the financial statements published in 2012, following the entry into force of the amendments to IAS 19, with retrospective application. The impacted items were “Provisions” for €40.6 million, “Retained earnings” for -€27.0 million and “Net income” for -€0.1 million. Consequently, an adjustment of -€27.1 million was made to total shareholders’ equity. Group Crédit du Nord - Registration document and annual financial report 2013 43 2 Consolidated financial statements Consolidated income statement Consolidated income statement Notes 2013 2012 (1) Interest and similar income 30 1,897.4 1,919.1 (2) Interest and similar expenses 30 -769.3 -819.4 (2) 19.1 12.6 Fee income 31 959.2 955.2 Fee expenses 31 -136.3 -156.9 -41.0 0.4 (in EUR millions) Dividends on equity securities Net income from financial transactions o/w net gains and losses on financial instruments at fair value through profit or loss 32 -44.6 1.0 o/w net gains or losses on available-for-sale financial assets 33 3.6 -0.6 Income from other activities 34 30.9 25.8 Expenses due to other activities 34 -20.6 -19.8 1,939.4 1,917.0 -733.3 -752.3 -39.7 -38.1 -373.6 -365.4 -81.1 -84.3 -1,227.7 -1,240.1 711.7 676.9 -197.8 -191.8 513.9 485.1 Net banking income Personnel expenses 35 Taxes Other expenses Amortisation and depreciation expense on intangible and tangible fixed assets Total operating expenses Gross operating income Cost of risk 37 Operating income Share of net income of companies accounted for by the equity method 0.8 Net gains or losses on other assets 51.6 Goodwill impairment - Earnings before tax 0.6 (3) 0.7 - 566.3 486.4 -194.4 -173.4 371.9 313.0 3.0 4.7 368.9 308.3 Earnings per ordinary share (in euros) 3.31 2.77 Diluted earnings per ordinary share (in euros) 3.31 2.77 111,282,906 111,282,906 Income tax Consolidated net income 38 Non-controlling interests CONSOLIDATED NET INCOME AFTER TAXES Number of shares comprising the share capital (1) Amounts restated relative to the financial statements published in 2012, following the entry into force of the amendments to IAS 19, with retrospective application. The items impacted were “Personnel expenses” for -€0.2 million and “Income tax” for €0.1 million. (2) Net of income from lease financing transactions relative to the financial statements published in 2012. (3) In December 2013, Crédit du Nord Group sold its stake in Amundi Group, held via Etoile Gestion Holding, to Societe Generale for €52.5 million. 44 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Consolidated income statement 2 Statement of net income and gains and losses booked directly to equity 2013 (in EUR millions) Net income 2012 (1) 371.9 313.0 - - -48.1 74.6 Revaluation difference over the period 13.2 63.1 Reclassified in the income statement -61.3 11.5 - - Translation gain (loss) Revaluation difference for the period Available-for-sale financial assets Hedging derivatives Revaluation difference for the period Reclassified in the income statement Share of gains and losses booked directly to equity from companies accounted for by the equity method that will be subsequently reclassified in the income statement Taxes on items that will be subsequently reclassified in the income statement (2) Gains and losses booked directly to equity that will be subsequently reclassified in the income statement Actuarial gains or losses on post-employment benefits Revaluation difference for the period Share of gains and losses booked directly to equity from companies accounted for by the equity method that will not be subsequently reclassified in the income statement - - 0.8 -23.4 -47.3 51.2 10.5 -12.0 10.5 -12.0 - - -3.6 4.1 Revaluation difference for the period Taxes on items that will not be subsequently reclassified in the income statement (2) Gains and losses booked directly to equity that will not be subsequently reclassified in the income statement Total gains and losses booked directly to equity NET INCOME AND GAINS AND LOSSES BOOKED DIRECTLY TO EQUITY of which Group share o/w share attributable to non-controlling interests 6.9 -7.9 -40.4 43.3 331.5 356.3 329.6 351.5 1.9 4.8 (1) Amounts restated relative to the financial statements published in 2012, following the entry into force of the amendments to IAS 19, with retrospective application. (2) See Note 13 “Tax assets and liabilities” Group Crédit du Nord - Registration document and annual financial report 2013 45 2 Consolidated financial statements Change in shareholders’ equity Change in shareholders’ equity Gains and losses booked directly to equity that will be subsequently reclassified in the income statement (net of tax) Capital and associated reserves (in EUR millions) SHAREHOLDERS’ EQUITY AT DECEMBER 31, 2011 Equity instruments and Elimination Common associated of treasury stock stock reserves 1,157.5 314.8 Distribution of earnings 314.8 -314.8 Impact of adoption of IAS 19 (revised) -19.1 RESTATED SHAREHOLDERS’ EQUITY AT JANUARY 1, 2012 890.3 890.3 147.2 - - - 65.5 2,594.4 - - - -19.1 - -19.1 65.5 2,575.3 - - Elimination of treasury stock - - - Issuance of equity instruments - - - 8.8 2012 dividends paid Impact of acquisitions and disposals of noncontrolling interests - 8.8 - 8.8 - 8.8 -222.6 -222.6 -3.8 -226.4 -3.5 -3.5 -38.7 -42.2 (1) -217.3 -42.5 -259.8 51.1 0.1 51.2 - - - -226.1 - Gains and losses booked directly to equity - - 51.1 2.3 Other changes -2.3 Impact of retrospective application of IAS 19 (revised) (2) -7.9 2012 net income -0.1 -8.0 - -8.0 308.4 308.4 4.7 313.1 351.5 4.8 356.3 - 2.3 - -10.2 308.3 51.1 - - - - - - - - - - - - - - 890.3 158.3 - 1,216.9 308.3 70.2 - 2,644.0 27.8 2,671.8 308.3 -308.3 - - - Changes in value of financial instruments having an impact on shareholders’ equity Sub-total SHAREHOLDERS’ EQUITY AT DECEMBER 31, 2012 Distribution of earnings 46 2,528.9 - Sub-total 19.1 - Total 2,509.8 Sub-total of changes linked to relations with shareholders 1,453.2 19.1 NonGroup controlling share interests Capital increase Equity component of share-based payment plans 147.2 - Retained earnings Consolidated shareholders’ equity Change in Change in Conso- fair value of fair value lidated net available-for- of hedging income sale assets derivatives Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Change in shareholders’ equity Gains and losses booked directly to equity that will be subsequently reclassified in the income statement (net of tax) Capital and associated reserves (in EUR millions) SHAREHOLDERS’ EQUITY AT JANUARY 1, 2013 Equity instruments and Elimination Common associated of treasury stock stock reserves 890.3 - 70.2 - Total 2,671.8 Capital increase - - - Elimination of treasury stock - - - Issuance of equity instruments - - - 12.2 - 12.2 -222.6 -222.6 -0.7 -223.3 -0.2 -0.2 -5.5 -5.7 (1) 12.2 2013 dividends paid Impact of acquisitions and disposals of noncontrolling interests - 12.2 - Gains and losses booked directly to equity -222.8 - 6.9 0.3 Other changes - - -210.6 -6.2 -216.8 -46.3 0.1 -39.3 -1.1 -40.4 -0.3 368.9 2013 net income Sub-total - NonGroup controlling share interests 27.8 Sub-total of changes linked to relations with shareholders 1,525.2 Consolidated shareholders’ equity Change in Change in Conso- fair value of fair value lidated net available-for- of hedging income sale assets derivatives 2,644.0 Equity component of share-based payment plans 158.3 Retained earnings SHAREHOLDERS’ EQUITY AT DECEMBER 31, 2013 - - - 368.9 3.0 371.9 329.6 1.9 331.5 - 0.3 - 6.6 368.9 -46.3 0.1 - - - - - - - - - - - - - 890.3 170.8 - 1,309.0 368.9 23.9 0.1 2,763.0 23.5 2,786.5 Changes in value of financial instruments having an impact on shareholders’ equity Sub-total 2 (1) Impacts of acquisitions on non-controlling interests following the buyout of the shares held by the minority shareholders of Banque Tarneaud (Simplified Public Offer launched from November 30 to December 20, 2012, followed by a Public Buyout Offer launched in January 2013). (2) Actuarial gains or losses on post-employment defined-benefit plans, net of tax, are transferred directly to “Retained earnings” at year-end. At December 31, 2013, Crédit du Nord SA’s fully paid-up share capital amounted to €890,263,248 and consisted of 111,282,906 shares each with a par value of €8. Group Crédit du Nord - Registration document and annual financial report 2013 47 2 Consolidated financial statements Statement of cash flows Statement of cash flows 31/12/2013 (in EUR millions) 31/12/2012 (1) CASH FLOWS FROM OPERATING ACTIVITIES Net income after tax (I) Amortisation and depreciation expense on tangible and intangible fixed assets Impairment of goodwill and other fixed assets Net allocation to provisions and write-downs (including underwriting reserves of insurance companies) Net income/loss from companies accounted for by the equity method 371.9 313.0 82.1 85.6 - -0.3 487.6 456.3 -0.8 -0.6 Deferred taxes -39.2 -2.1 Net income from the sale of long-term available-for-sale assets and consolidated subsidiaries -52.4 -1.0 -4.9 0.7 3.4 1.7 Change in deferred income Change in prepaid expenses Change in accrued income Change in accrued expenses Other changes Non-monetary items included in net income and other adjustments (not including income on financial instruments measured at fair value through profit or loss) (II) Net income on financial instruments measured at fair value through profit or loss (2) (III) Interbank transactions -25.8 21.8 -157.4 25.9 472.3 217.3 764.9 805.3 44.6 -1.0 -6,576.1 3,625.2 Transactions with customers 1,541.2 -505.5 Transactions related to other financial assets and liabilities 1,116.0 -3,346.0 Transactions related to other non-financial assets and liabilities -113.4 -80.3 Net increase/decrease in cash related to operating assets and liabilities (IV) -4,032.3 -306.6 NET CASH FLOW FROM OPERATING ACTIVITIES (A)=(I)+(II)+(III)+(IV) -2,850.9 810.7 NET CASH FLOW FROM INVESTING ACTIVITIES Cash flows from the acquisition and disposal of financial assets and long-term investments 111.2 -44.7 Tangible and intangible fixed assets -44.6 -79.1 66.6 -123.8 -223.3 -226.4 NET CASH FLOW FROM INVESTING ACTIVITIES (B) NET CASH FLOW FROM FINANCING ACTIVITIES Cash flow from/to shareholders Other net cash flows from financing activities NET CASH FLOW FROM FINANCING ACTIVITIES (C) IMPACT OF CHANGE IN EXCHANGE RATES ON CASH AND CASH EQUIVALENTS (D) NET FLOW OF CASH AND CASH EQUIVALENTS (A) + (B) + (C) + (D) - - -223.3 -226.4 - - -3,007.6 460.5 CASH AND CASH EQUIVALENTS Cash and cash equivalents at the start of the year Net balance of cash accounts and accounts with central banks (excluding related receivables) 2,075.6 1,988.0 Net balance of accounts, demand deposits and loans with banks 1,807.6 1,434.7 Net balance of cash accounts and accounts with central banks (excluding related receivables) 737.0 2,075.6 Net balance of accounts, demand deposits and loans with banks 138.6 1,807.6 -3,007.6 460.5 Cash and cash equivalents at the close of the year NET FLOWS OF CASH AND CASH EQUIVALENTS (1) Amounts restated relative to the financial statements published in 2012, following the entry into force of the amendments to IAS 19, with retrospective application. (2) The net income on financial instruments measured at fair value through profit or loss includes realised and unrealised income. 48 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Notes to the consolidated financial statements 2 Notes to the consolidated financial statements These consolidated financial statements were approved by the Board of Directors on February 19, 2014. Note 1 Main valuation and presentation rules for the consolidated financial statements 50 Note 21 PEL/CEL home savings accounts 107 Note 2 Scope of consolidation 74 Note 22 Employee benefits 108 Note 3 Risk management 76 Note 23 Subordinated debt 112 Note 4 Cash, due from central banks 87 Note 24 Insurance activities 112 Note 5 Financial liabilities at fair value through profit or loss Note 25 Assets pledged and received as collateral 115 88 Note 26 Transferred financial assets 116 Note 6 Hedging derivatives 91 Note 27 Assets and liabilities by period remaining to expiration 117 Note 7 Available-for-sale financial assets 91 Note 28 Commitments 118 Note 8 Due from banks 93 Note 29 Foreign exchange transactions 120 Note 9 Customer loans 94 Note 30 Interest income and expense 120 Note 10 Non-current assets held for sale and associated liabilities 95 Note 31 Fee income and expense 121 Note 11 Lease financing and similar agreements 96 Note 32 Note 12 Held-to-maturity financial assets 97 Net gains/losses on financial instruments at fair value through profit or loss 122 Note 13 Tax assets and liabilities 98 Note 14 Other assets and liabilities 99 Net gains/losses on available-for-sale financial assets 122 Note 15 Fixed assets 100 Note 34 Income and expenses from other activities 123 Note 16 Goodwill 102 Note 35 Personnel expenses 124 Note 17 Impairments and provisions 103 Note 36 Share-based payment plans 124 Note 18 Due to banks 104 Note 37 Cost of risk 128 Note 19 Customer deposits 105 Note 38 Income tax 129 Note 20 Debt securities 106 Note 39 Transactions with related parties 130 Note 40 Statutory Auditors’ fees 132 Note 33 Group Crédit du Nord - Registration document and annual financial report 2013 49 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 1 Main valuation and presentation rules for the consolidated financial statements Introduction Pursuant to European Regulation No. 1606/2002 of July 19, 2002 on the application of international accounting standards, Crédit du Nord Group (the “Group”) has published its consolidated financial statements for the period ended December 31, 2013 in compliance with IFRS (International Financial Reporting Standards) as adopted by the European Union and applicable at said date. These standards are available on the European Commission website at the following address: http:// ec.europa.eu/internal_market/accounting/ias/ index_fr.htm). The Group is fully subject to these standards as it regularly issues redeemable subordinated notes which are admitted to trading on the primary market. The IFRS framework includes IFRS (International Financial Reporting Standards) 1 to 8 and IFRS 13, IAS (International Accounting Standards) 1 to 41, as well as the interpretations of these standards as adopted by the European Union at December 31, 2013. The Group also continued to use the provisions of IAS 39, as adopted by the European Union, relating to macro fair value hedge accounting (IAS 39: “carve out”). The consolidated financial statements are presented in euros. IFRS and IFRIC interpretations applied by the Group from January 1, 2013. Date published by IASB Standards, amendments and interpretations Amendments to IAS 1 “Presentation of other comprehensive income” June 16, 2011 June 5, 2012 Amendments to IAS 19 “Employee benefits” June 16, 2011 June 5, 2012 IFRS 13 “Fair value measurement” May 12, 2011 December 11, 2012 Amendment to IAS 12 “Deferred tax: recovery of underlying assets” December 20, 2010 December 11, 2012 Amendments to IFRS 7 “Disclosures - Offsetting financial assets and financial liabilities” December 16, 2011 December 13, 2012 May 17, 2012 March 27, 2013 Annual improvements (2009-2011) to IFRS - May 2012 Amendments to IAS 1 “Presentation of other comprehensive income” The amendments to IAS 1 “Presentation of other comprehensive income” modify certain provisions related to the presentation of gains and losses booked directly under shareholders’ equity, in order to distinguish those items that will be subsequently reclassified in the income statement from those that will not. Furthermore, the amount before taxes of actuarial gains or losses on post-employment defined benefit schemes recognised during the period and which cannot be subsequently reclassified in the income statement is transferred directly to “Retained earnings” at the end of the year. 50 Date adopted by the European Union Group Crédit du Nord - Registration document and annual financial report 2013 Amendments to IAS 19 “Employee benefits” The amendments to IAS 19 “Employee benefits” make it mandatory to record actuarial gains or losses on post-employment defined benefit schemes in “Gains and losses recognised directly in equity”, stating that the cannot be subsequently reclassified in the income statement. Furthermore, in the event the defined benefit scheme is modified, these amendments call for the immediate recognition of past service costs in the income statement, whether or not the benefits have been vested. These amendments are applied retrospectively and their impact on previous financial years has been booked to equity. The opening balance sheet and comparative data for fiscal year 2012 have been restated. The amounts of these restatements are indicated in the footnotes to the consolidated financial statements. Consolidated financial statements Notes to the consolidated financial statements IFRS 13 “Fair value measurement” IFRS 13 “Fair value measurement” defines fair value as the price that would be received on the sale of an asset or which would be paid to transfer a liability during a normal market transaction on the valuation date. IFRS 13 does not alter the fair value scope of application but specifies the methods to be used to calculate the fair value of financial and non-financial assets and liabilities when required or permitted by another IFRS standard and expands on the information to be disclosed in the notes to the financial statements. The consequences of this standard relate primarily to the accounting of credit risk in the valuation of derivative financial liabilities (Debt Value Adjustment - DVA). As a result of the clarifications provided by this standard, the Group adjusted the conditions for measuring counterparty risk in the fair value of derivative financial assets (Credit Value Adjustment - CVA). As IFRS 13 is applied prospectively from January 1, 2013, the impacts of this new standard on the Group’s consolidated financial statements were recorded in net income for the period (see Note 32). Amendments to IAS 12 “Deferred tax: recovery of underlying assets” The calculation of deferred tax depends on how the entity wishes to recover the asset, i.e. by using it or by selling it. The amendment assumes that the asset is recovered through a sale, unless the entity has a clear intention of realising it in another manner. This presumption relates solely to property, plant and equipment that have been measured or remeasured at fair value. These amendments had no impact on the Group’s financial statements. Amendments to IFRS 7 “Disclosures Offsetting financial assets and financial liabilities” This amendment requires the disclosure of information on rights regarding the offsetting of financial instruments and similar corresponding agreements. The new information is required for all financial instruments which are offset in the balance sheet in accordance with IAS 32 (gross, offset and net amounts related to the offset financial assets and liabilities to be presented on the balance sheet). Additional information must also be provided on financial instruments that are the subject 2 of a global binding offsetting agreement or similar agreement, even if they are not offset in the balance sheet in accordance with IAS 32. Annual improvements (2009-2011) to IFRS May 2012 As part of the annual process of improving International Financial Reporting Standards, the IASB published six minor amendments to existing standards. These amendments had no material impact on the Group’s financial statements. The principal valuation and presentation rules applied during the preparation of the consolidated financial statements are indicated below. These accounting principles and methods were applied consistently in fiscal years 2012 and 2013. Use of estimates In drawing up the consolidated financial statements, the application of the accounting principles and methods described below led Management to develop assumptions and make estimates which may have an impact on the amounts booked to the income statement, on the valuation of balance sheet assets and liabilities, and on the disclosures presented in the notes to the consolidated financial statements. In order to make these estimates and develop these assumptions, Management uses data available at the date on which the consolidated accounts are prepared and may be called upon to use its own judgement. By nature, the valuations based on these estimates contain risks and uncertainties as to whether they will materialise in the future. Consequently, the final future results of the transactions in question may differ from these estimates and therefore have a significant impact on the financial statements. The use of estimates primarily concerns the following valuations: • the fair value as reported on the balance sheet of financial instruments that are not listed on an active market is recognised under the headings “Financial assets or liabilities at fair value through profit or loss”, “Hedging instruments” and “Available-for-sale financial assets” (see paragraph 2 and Notes 5 to 7), as well as the fair value of instruments for which such information must be presented in the notes; Group Crédit du Nord - Registration document and annual financial report 2013 51 2 Consolidated financial statements Notes to the consolidated financial statements • amounts recognised as impairments of financial assets (Loans and receivables, Available for-sale financial assets, and Held-to-maturity financial assets), finance lease transactions and related transactions, tangible and intangible assets, and goodwill (see paragraph 2 and Notes 3, 16 and 17); • provisions recognised on the liabilities side of the balance sheet, including provisions for employee benefits, underwriting reserves of insurance companies and the share of unrealised gains and losses recorded on the balance sheet (see paragraph 2 and Notes 17, 21, 22 and 24); • the amount of deferred tax assets recognised on the balance sheet (see paragraph 2 and Note 13); • the initial value of goodwill recognised for business combinations (see paragraph 1 and Notes 2 and 16); • the fair value used to revalue the equity interest retained by the Group in an entity when it gives up control of a consolidated subsidiary (see paragraph 1). 1. Principles of consolidation The consolidated financial statements include the accounts of Crédit du Nord and of the main companies in Crédit du Nord Group. Methods of consolidation The consolidated financial statements are established using the individual financial statements of all significant subsidiaries controlled by the Group. Companies that do not qualify as significant under the Group’s accounting standards have been excluded from the consolidation scope. In order to qualify as not significant, Group companies must meet the three following conditions for two consecutive fiscal years: • total assets of less than EUR 10 million; • net income of less than EUR 1 million; • no equity interest in a consolidated company. Where applicable, the financial statements of consolidated companies are restated according to Group accounting principles. 52 Group Crédit du Nord - Registration document and annual financial report 2013 All significant balances, profit and transactions between Group companies are eliminated. The voting rights taken into consideration in order to determine the Group’s degree of control over an entity and the corresponding consolidation method include potential voting rights where these can be freely exercised or converted at the time the assessment is made. Potential voting rights are instruments such as call options on ordinary shares outstanding in the market or rights to convert bonds into new ordinary shares. The following consolidation methods are used: Full consolidation This method applies to wholly-owned companies. Exclusive control of a subsidiary is understood as the power to govern the company’s financial and operating policies so as to obtain benefits from its activities. Control is presumed to exist when there is: • direct or indirect ownership of the majority of the voting rights in the subsidiary; • power to appoint or remove the majority of the members of the subsidiary’s administrative, management or supervisory bodies, or to command the majority of the voting rights at meetings of these bodies; • power to exercise significant influence over a subsidiary by virtue of a contractual arrangement or under a clause in the company’s by-laws. Proportionate consolidation Companies that are jointly owned and controlled by Crédit du Nord Group are consolidated proportionately. Joint control is the sharing of control over a subsidiary that is jointly operated by a limited number of partners or shareholders such that financial and operating decisions require the consent of the parties sharing control. A contractual arrangement must specify that the unanimous consent of all partners or shareholders is required for exercising control over the economic activity of the subsidiary and for all strategic decisions. Consolidated financial statements Notes to the consolidated financial statements Equity method Companies in which the Group holds a significant influence are consolidated using the equity method. Significant influence is defined as the power to participate in the financial and operating policy decisions of a subsidiary without exercising control over those policies. This can result from representation on governing or supervisory bodies, participation in strategic decisions, the existence of major inter-company transactions, interchange of managerial personnel, or the provision of essential technical information. The Group is presumed to exercise significant influence on a subsidiary’s financial and operational policies if it directly or indirectly holds at least 20% of the voting rights. Specific treatment of special purpose entities Separate legal structures created specifically to manage a transaction or set of similar transactions (special purpose entities or SPEs) are consolidated if they are substantially controlled by the Group, even in the absence of capital ties. The following main criteria are used on a non-cumulative basis to assess whether a special purpose entity is controlled by another entity: • the SPE’s activities are being conducted solely on behalf of the Group so that the Group obtains benefits from the SPE’s operation; • the Group has decision-making and management powers over the entity’s ordinary operations or over the assets comprising the entity; such powers may have been delegated through the implementation of an autopilot mechanism; • the Group is entitled to receive the majority of the benefits of the SPE; • the Group retains the majority of the risks related to the SPE. When consolidating SPEs controlled in substance by the Group, the portion of the SPEs that is not held by the Group is recognised as a debt instrument on the balance sheet. 2 A c c o u n t i n g t re a t m e n t o f a c q u i s i t i o n s and goodwill Crédit du Nord Group uses the acquisition method to account for its business combinations. Acquisition cost is measured based on the total of the acquisitiondate fair value of the identifiable assets acquired, the liabilities assumed and the equity instruments issued in the exchange for the acquired entity. Costs directly associated with business combinations are recognised in profit or loss for the period. Earn-out is subsumed into the acquisition cost at fair value at the acquisition date even where said earn-out is of a contingent nature. This item is accounted for as an asset or a liability based on the manner in which such earn-out is settled. If earn-out is qualified as a debt instrument, subsequent adjustments to such earn-out are recognised in profit or loss for financial liabilities covered by IAS 39 and, for liabilities not addressed by IAS 39, in accordance with the standards that apply; if earn-out is qualified as an equity instrument, these adjustments are not recognised. In line with IFRS 3, “Business Combinations”, identifiable assets, liabilities, off-balance sheet items and contingent liabilities of the acquired entity are measured individually at their fair value, at the acquisition date, regardless of their purpose. The analyses and appraisals necessary for the initial measurement of such items, and any corrections to the value based on new information, must be carried out within 12 months of the acquisition date. Any positive difference between the acquisition cost of the acquired entity and the acquired portion of remeasured net assets is recognised on the asset side of the balance sheet as “Goodwill”; any negative difference is directly recognised in profit or loss. Non-controlling interests are then measured at their proportion of the fair value of identifiable assets and liabilities in the acquired entity. However, the Group may also elect, for each business combination, to measure non-controlling interests at fair value, with a fraction of such goodwill then being allocated. Group Crédit du Nord - Registration document and annual financial report 2013 53 2 Consolidated financial statements Notes to the consolidated financial statements Goodwill is carried on the balance sheet at historical cost. At the date control of the acquired entity is obtained, the Group remeasures its pre-combination equity interest in the acquired entity at its acquisition-date fair value and recognises the resulting gain or loss, if any, in profit or loss. For business combinations achieved in stages, goodwill is determined by reference to fair value at the date control of the acquire entity is obtained. If the Group increases its equity interest in an entity that was exclusively controlled before the combination, the difference between the acquisition cost of the additional equity interest and the acquired portion of the acquired entity’s net assets at that date is recorded under “Consolidated reserves, Group share”. Likewise, if the Group reduces its equity interest in an acquired entity that remains exclusively controlled, the difference between the sale price and the book value of the sold portion of the assets is recognised under “Consolidated reserves, Group share”. The related costs are booked directly to shareholders’ equity. When the control of a consolidated subsidiary is lost, any equity interest retained by the Group is remeasured at fair value simultaneously with the recognition of the gain or loss on disposal under “Net gains/losses on other assets” in the consolidated income statement. Goodwill is regularly reviewed by the Group and tested for impairment annually and whenever there is an indication of impairment. At the acquisition date, each item of goodwill is allocated to one or more CashGenerating Units (CGUs) expected to benefit from the synergies of combination. Impairment of goodwill is calculated by comparing the carrying amount of the unit with the recoverable amount of the unit to which the goodwill was allocated. At present, the Group has only defined one CGU: retail banking. When the recoverable amount of the CGU is less than its carrying amount, an irreversible impairment loss is recognised in the consolidated income statement for the period under “Impairment of goodwill”. Goodwill on companies accounted for using the equity method is recognised under “Investments in affiliates accounted for using the equity method” in the consolidated balance sheet and impairments of these investments are recorded under “Net income 54 Group Crédit du Nord - Registration document and annual financial report 2013 from companies accounted for by the equity method” in the consolidated income statement. Capital gains or losses generated during the sale of equity affiliates are recognised under “Net gains/losses on other assets”. Segment reporting Given the non-materiality of the insurance and intermediation businesses compared to banking operations, Crédit du Nord Group reports exclusively on the latter sector of activity. It is on this basis that the Group’s activities are monitored by its key operational decision-makers. Similarly, in considering that Crédit du Nord Group represents a major national banking group, it focuses on a single geographic area. Fiscal year-end The consolidated financial statements were prepared on the basis of the separate financial statements for the period ended December 31, 2013 for all of the consolidated companies. 2. Accounting principles and valuation methods Foreign exchange transactions At the year-end date, monetary assets and liabilities denominated in foreign currencies are converted into euros (Crédit du Nord Group’s operating currency) at the prevailing spot rate. Realised or unrealised foreign exchange losses or gains are recognised in profit or loss. Forward contracts are valued at fair value using the forward exchange rate for the remaining maturity. Spot contracts are valued at the official spot rate of the balance sheet date. Resulting valuation differences are recorded in the income statement. Measuring the fair value of financial instruments Fair value is the amount for which an asset can be exchanged, or a liability settled, between knowledgeable, willing parties in an arm’s length transaction. Consolidated financial statements Notes to the consolidated financial statements The fair value used to measure a financial instrument is, firstly, the listed price where the financial instrument is listed on an active market. In the absence of an active market, fair value is determined using valuation techniques. A financial instrument is regarded as quoted in an active market if quoted prices are readily and regularly available from an exchange, dealer, broker, pricing service or regulatory agency, and those prices represent real actual and regularly occurring transactions on an arm’s length basis. A market is considered to be inactive on the basis of indicators such as a significant decline in trading volumes and the level of activity on the market, high disparity between prices available over time and between the different market operators mentioned above, or how much time has transpired since the most recent transactions took place on the market on an arm’s length basis. Where the financial instrument is traded on different markets and the Group has immediate access to these markets, the financial instrument’s fair value is represented by the most beneficial market price. Where there is no listing for a given financial instrument, but the components of the instrument are listed, fair value is equal to the sum of the listed prices of the various components of the financial instrument and including the buy or sell price of the net position, given the direction of the transaction. If the market for a financial instrument is not active or is no longer thought to be active, fair value is established by using valuation techniques (internal pricing models). Depending on the financial instrument, these include the use of data derived from recent transactions, fair values of substantially similar instruments, discounted cash flow models, option valuation models and valuation parameter models. Where broadly used valuation techniques exist on the market for these instruments, and where it has been demonstrated that these techniques produce reliable estimates of prices obtained in transactions on the real market, the Group may use these techniques. The use of internal assumptions concerning future cash flows and discount rates correctly adjusted 2 for risks that any market participant would take into account is authorised. These adjustments are applied reasonably and appropriately after examination of the available information. Internal assumptions notably take into account the counterparty risk, the risk of nonperformance, the liquidity risk and the model risk, where appropriate. Transactions related to a compulsory sale are not generally taken into account when assessing the market price. Where observable market data are used as the basis for measurement, fair value is deemed to be the market price, and the difference between the transaction price and the value arrived at using the in-house pricing model, representative of sales margin, is directly recognised in profit or loss. However, where the valuation criteria are not observable or the pricing models are not recognised by the market, the financial instrument’s fair value at the time of the transaction is deemed to be the transaction price and the sales margin is generally recognised on the income statement over the expected life of the instrument, except where held to maturity or where sold prior to maturity for some instruments owing to their complexity. For issued instruments subject to a high number of redemptions on a secondary market and instruments for which there are quoted market prices, the sales margin is recognised on the income statement in accordance with the method used to determine the price of the instrument. Where an instrument’s valuation criteria become observable, the part of the sales margin not yet booked is recognised on the income statement. Financial assets and liabilities Regardless of their category (held-to-maturity, availablefor-sale, fair value through profit or loss), sales and purchases of non-derivative securities are recognised in the balance sheet at their settlement-delivery date, while derivative financial instruments are recorded at the trading date. Fair value variations between the trading date and the settlement-delivery date are recorded under profit or loss or under shareholders’ equity depending on the accounting category of the financial assets in question. Loans and receivables are recorded in the balance sheet at the date of disbursement or the date on which the services billed expire. Group Crédit du Nord - Registration document and annual financial report 2013 55 2 Consolidated financial statements Notes to the consolidated financial statements If the fair value is based on observable market data, the difference between this fair value and the transaction price, representative of sales margin, is directly recognised in profit or loss. However, where the valuation criteria used are not observable or the pricing models are not recognised by the market, the financial instrument’s initial fair value is deemed to be the transaction price and the sales margin is generally recognised on the income statement over the expected life of the instrument, except where held to maturity or where sold prior to maturity for some instruments owing to their complexity. For issued instruments subject to a high number of redemptions on a secondary market and instruments for which there are quoted market prices, the sales margin is recognised on the income statement in accordance with the method used to determine the price of the instrument. Where an instrument’s valuation criteria become observable, the part of the sales margin not yet booked is recognised on the income statement. On initial recognition, financial assets and liabilities are measured at fair value including acquisition costs (with the exception of financial instruments recognised at fair value through profit or loss) and are classified in one of the following financial categories. Loans and receivables Loans and receivables include non-derivative fixed- or determinable-income financial assets which are not listed on an active market and which are not held for trading purposes or held for sale from the time of their acquisition or issuance. Loans and receivables are presented on the balance sheet under the line item “Due from banks” or “Customer loans”, depending on the counterparty. They are valued after their initial recognition at their amortised cost, based on the effective interest rate, and may be subject to impairment if appropriate. Financial assets and liabilities at fair value through profit or loss This category covers financial assets and liabilities held for trading purposes. They are measured at fair value at the balance sheet date and recorded on the balance sheet under “Financial assets and liabilities at fair value through profit or loss”. Changes in fair value are recognised on the income statement for the period under “Net gains or losses on financial instruments at fair value through profit or loss”. 56 Group Crédit du Nord - Registration document and annual financial report 2013 In addition to financial assets and liabilities held for trading, this category includes non-derivative financial assets and liabilities that the Group has designated at fair value through profit or loss, in accordance with the option provided by IAS 39. The Group uses this option in the following cases: • on the one hand to eliminate or significantly reduce discrepancies in the accounting treatment of certain financial assets and liabilities. The Group thus recognises at fair value through profit or loss certain structured bond issues. These bonds are exclusively for commercial purposes, the risks of which are covered by market reversals using financial instruments in transaction portfolios. The fair value option guarantees consistency between the accounting treatment of these issues and that of the derivative financial instruments used to hedge the market risks caused by the latter and which must be valued at fair value. The Group also recognises at fair value through profit or loss the financial assets held to guarantee unit-linked policies of its life insurance subsidiaries to ensure their financial treatment matches that of the corresponding insurance liabilities. Under IFRS 4, insurance liabilities have to be recognised according to local accounting principles. Revaluations of underwriting reserves on unitlinked policies, which are directly linked to revaluations of the financial assets underlying their policies, are accordingly recognised in profit or loss. The fair value option thus allows the Group to record changes in the fair value of the financial assets through profit or loss so that they match fluctuations in the value of the insurance liabilities associated with these unit linked policies. • on the other hand to measure certain compound instruments at fair value and thereby avoid the need to separate out embedded derivatives that would otherwise have to be booked separately. These notably concern Group-owned bonds convertible into shares. Consolidated financial statements Notes to the consolidated financial statements Held-to-maturity financial assets This category includes non-derivative fixed- or determinable-income assets with a fixed maturity, which are listed on an active market and which the Group has the intention and ability to hold to maturity. They are valued after their acquisition at their amortised cost and may be subject to impairment if appropriate. Amortised cost includes account premiums, discounts and transaction costs. These financial assets are recorded on the balance sheet under “Held-to-maturity financial assets”. Available-for-sale financial assets This category covers non-derivative financial assets held for an indefinite period and which the Group may sell at any time. By default, these are financial assets which are not classified in one of the three above categories. They are booked in the balance sheet under “Available-forsale financial assets” and are measured at fair value at the balance sheet date. Accrued or earned income on fixed-income securities is recorded in profit or loss under “Interest and similar income - Trading in fixed-income financial instruments” based on the effective interest rate, while changes in fair value excluding income are recorded on a separate line under shareholders’ equity entitled “Gains and losses booked directly to equity”. Changes in fair value are only recognised in profit and loss, under “Net gains or losses on available-for-sale financial assets”, when the asset is sold or sustainably impaired. Write-downs affecting equity securities classified as available-for-sale assets may not be reversed. Income from these securities is booked to profit or loss under “Dividend income”. Temporary acquisition and sale of securities Securities that are borrowed or lent under a repurchased agreement remain booked under their original heading under assets in the Group’s balance sheet. For borrowed securities, the obligation to recover disbursed amounts is recorded under “Liabilities” in the balance sheet, with the exception of transactions conducted as part of trading activities which are recorded under “Financial liabilities at fair value through profit and loss”. 2 Securities that have been purchased as part of a resale agreement are not recorded in the Group’s balance sheet. Nevertheless, in the event that borrowed securities are subsequently sold, an obligation to return these securities to their lender is recorded under “Financial liabilities at fair value through profit and loss” in the Group’s balance sheet. For securities purchased under resale agreements, the amounts delivered by the Group are recorded under “Loans and receivables” on the assets side of the balance sheet, with the exception of transactions conducted as part of trading activities which are recorded under “Financial assets at fair value through profit and loss”. Cash-backed securities lending and borrowing is treated in the same way as repurchase agreements and is recorded and recognised as such in the balance sheet. Reclassification of financial assets After initial recognition on the Group’s balance sheet, financial assets may not be reclassified as “Financial assets at fair value through profit or loss”. A non-derivative financial asset initially reported on the balance sheet under “Financial assets at fair value through profit or loss” may be reclassified to a different category under the following circumstances: • if a fixed- or determinable-income financial asset held for trading purposes can no longer be traded on an active market following its acquisition, and the Group has the intention and the ability to hold the asset for the foreseeable future or to maturity, then this financial asset may be reclassified in “Loans and receivables”, subject to meeting the applicable eligibility criteria; • if rare circumstances lead to a change in holding strategy for non-derivative financial assets or equity investments initially held for trading, these assets may be reclassified either as “Available-for-sale financial assets” or as “Held-to-maturity financial assets”, subject to meeting the applicable eligibility criteria. Under no circumstances may derivative financial instruments or financial assets using the fair value option be reclassified in a category other than “Financial assets and liabilities at fair value through profit or loss”. Group Crédit du Nord - Registration document and annual financial report 2013 57 2 Consolidated financial statements Notes to the consolidated financial statements Financial assets initially recorded as “Available-forsale financial assets” may be transferred to “Heldto-maturity financial assets”, subject to meeting the appropriate eligibility criteria. Furthermore, if a fixed- or determinable-income financial asset initially recorded under “Available-for-sale financial assets” is no longer available for sale following its acquisition, and the Group has the intention and the ability to hold the asset for the foreseeable future or to maturity, then this financial asset may be reclassified in “Loans and receivables”, subject to meeting the applicable eligibility criteria. Reclassified financial assets are transferred to their new category at their fair value at the date of reclassification, after which they are valued in accordance with the provisions applicable to the new category. The amortised cost of financial assets reclassified from “Financial assets at fair value through profit or loss” or “Available-for-sale financial assets” to “Loans and receivables”, as well as the amortised cost of financial assets reclassified from “Financial assets at fair value through profit or loss” to “Available-for-sale financial asset”, are determined on the basis of estimated future cash flows made on the date of reclassification. The estimate of expected future cash flows must be revised at each balance sheet date; in the event of an increase in estimated future inflows following a rise in their recoverability, the effective interest rate is adjusted on a forward-looking basis; however, where there is objective evidence of impairment resulting from an event which took place after the reclassification of the financial assets in question, and this event has a negative impact on initially expected future cash flows, a write-down on the asset in question is booked to “Cost of risk” in the income statement. Liabilities Group borrowings that are not classified as “Financial liabilities measured at fair value through profit or loss” are initially booked at cost, corresponding to the fair value of the sums borrowed net of transaction costs. This debt is valued at amortised cost at the end of the financial period, using the effective interest method and is recorded in the balance sheet under “Due to banks”, “Amounts due to customer deposits” or “Debt securities”. 58 Group Crédit du Nord - Registration document and annual financial report 2013 Amounts due to banks, customer deposits Amounts due to banks and customer deposits are classified according to their initial duration and type into: demand (deposits, current accounts) and term accounts in the case of banks; and special savings accounts and other deposits in the case of customers. This debt includes pension transactions, in the form of securitised debt payables, carried out with these economic operators. Accrued interest on this debt, which is calculated at the effective interest rate, is recorded as related payables through profit or loss. Debt securities Debt securities are classified by type of security: short-term notes, money market and negotiable debt securities, fixed-income and similar securities, excluding subordinated securities classified under “Subordinated debt”. Interest accrued on these securities, calculated at the effective interest rate, is booked as related payables through profit or loss. Bond issue and redemption premiums are amortised using the effective interest rate method over the duration of the bonds in question. The resulting charge is recorded as interest expenses in profit or loss. Subordinated debt This item includes all dated or undated subordinated borrowings, which, in the event of the liquidation of the borrower, may only be redeemed after all other creditors have been paid. Interest accrued and payable in respect of subordinated debt, if any, is shown with the underlying abilities as related payables. Derecognition of financial assets and liabilities The Group derecognises all or part of a financial asset (or group of similar assets) when the contractual rights to the cash flows on the asset expire or when the Group has transferred the contractual rights to receive the cash flows and substantially all of the risks and rewards of ownership of the asset. Consolidated financial statements Notes to the consolidated financial statements Where the Group has transferred the cash flows of a financial asset but has neither transferred nor retained substantially all the risks and rewards of its ownership and has not retained control of the financial asset, the Group derecognises it and recognises separately an asset or liability representing any rights and obligations created or retained as a result of the asset’s transfer. If the Group has retained control of the asset, it continues to recognise it in the balance sheet to the extent of its continuing involvement in that asset. When a financial asset is derecognised in its entirety, a gain or loss on disposal is recorded in the income statement for the difference between the carrying value of the asset and the payment received for it, adjusted where necessary for any unrealised profit or loss previously recognised directly in equity. The Group only derecognises all or part of a financial liability when it is extinguished, i.e. when the obligation specified in the contract is discharged, cancelled or expires. Derivatives and hedging All derivative financial instruments are recognised at their fair value under financial assets or liabilities on the balance sheet. With the exception of financial derivatives classified as cash flow hedges for accounting purposes (see below), changes in the fair value of derivative financial instruments are recorded in the income statement for the period. Derivative instruments are divided into two categories: Trading financial derivatives Financial derivative instruments are considered to be trading financial derivatives by default, unless they are designated as hedging instruments for accounting purposes. They are booked in the balance sheet under “Financial assets or liabilities at fair value through profit or loss”. Changes in fair value are booked on the income statement under the heading “Net gains or losses on financial instruments at fair value through profit or loss.” 2 Changes in fair value of derivative contracts entered into with counterparties which end up defaulting are booked under “Net gains or losses on financial instruments at fair value through profit or loss” until the date the instruments are cancelled and recognised on the balance sheet, for the fair value at this same date of the receivable or debt vis-à-vis the counterparties in question. Any subsequent impairment on these receivables is recorded under “Cost of risk” on the income statement. Derivative hedging instruments As soon as a hedge is established, Crédit du Nord Group produces documentation indicating: the asset, liability or future transaction hedged, the risk to be hedged, the type of financial derivative used and the evaluation method applied to measure the effectiveness of the hedge. The hedge must be highly effective, such that changes in the fair value or cash flows are offset. This effectiveness is measured when the hedge is first set up and throughout its life. Derivative hedging instruments are recognised in the balance sheet under “Hedging derivatives”. Depending on the type of risk hedged, the Group defines the derivative financial instrument as a fair value hedge, a macro fair value hedge, a cash flow hedge or a net investment hedge. Fair value hedges In fair value hedges, the gains or losses on the hedged item attributable to the hedged risk adjust the carrying amount of the hedged item and are recognised in profit or loss under “Net gains or losses on financial instruments at fair value through profit or loss”. Insofar as the hedging relationship is highly effective, variations in the fair value of the hedged item are symmetrical to variations in the fair value of the derivative hedging instrument. For interest rate derivatives, accrued interest income or expenses on the hedging derivative are booked to profit or loss under the same line item, at the same time as the interest income or expense related to the hedged item. Group Crédit du Nord - Registration document and annual financial report 2013 59 2 Consolidated financial statements Notes to the consolidated financial statements The Group discontinues the hedge, on a forwardlooking basis, if the effectiveness criteria for the hedging instrument are no longer met, or the financial derivative is sold or terminated. As a result, the balance sheet value of the hedged item is no longer adjusted to take into account changes in value, and cumulative gains or losses on the previously hedged item are amortised over the remaining life of the item. Hedging is also discontinued if the hedged item is sold before maturity or terminated early. Macro hedging at fair value In this type of hedge, interest rate derivatives are used to hedge the Group’s overall structural interest rate risk. Crédit du Nord Group has elected to use the carve-out provisions of IAS 39 as adopted by the European Union, which facilitates: • the use of fair value hedge accounting for macro hedges used in Asset & Liability Management, including customer demand deposits in the fixed-rate positions being hedged; • the application of the effectiveness test required by IAS 39, adopted in the European Union. The accounting treatment of financial derivatives used for macro fair value hedges is similar to that of derivatives used in fair value hedges. Changes in the fair value of the macro-hedged portfolio are booked in the balance sheet under “Revaluation differences on portfolios hedged against interest rate risk” through profit or loss. Hedges of a net investment Crédit du Nord Group has no financial instruments in its balance sheet classified as hedges of a net investment. 60 Group Crédit du Nord - Registration document and annual financial report 2013 Cash-flow hedge For cash flow hedges (which include hedges of highly probable future transactions), the effective portion of fair value changes in the value of the derivative is recorded on a specific equity line, while the ineffective portion is recognised under “Net gains and losses on financial instruments at fair value through profit or loss” in the income statement. Amounts booked to equity related to cash flow hedges are recorded under “Interest income and expense” in the income statement at the same rate as the hedged cash flows. The corresponding accrued interest income or expenses on the hedging derivative are booked to profit or loss under the same line item, at the same time as the interest income or expense related to the hedged item. The Group discontinues the hedge, on a forwardlooking basis, if the effectiveness criteria for the hedging instrument are no longer met, or the financial derivative is sold or terminated. Amounts previously booked to equity are reclassified under “Interest income and expense” in the income statement during the periods in which the interest margin is impacted by the variability of cash flows arising from the hedged item. If the hedged item is sold or repaid prior to the projected maturity or if the hedged future transaction is no longer highly probable, the unrealised gains and losses booked to equity are immediately reclassified in the income statement. Embedded derivatives An embedded derivative is a component of a hybrid instrument. While hybrid instruments are not measured at fair value through profit or loss, the Group does separate embedded derivatives from their host instrument where, on initiation of the transaction, the economic characteristics and risks associated with the embedded derivatives are not closely linked to the characteristics and risks of the host instrument and where they meet the definition of a derivative financial instrument. Once separated, the derivative financial instrument is booked at fair value on the balance sheet under “Financial assets and liabilities at fair value through profit or loss” under the terms described above. The host contract is classified and measured based on its category. Consolidated financial statements Notes to the consolidated financial statements Impairment of financial assets Financial assets carried at amortised cost The criteria for determining whether the credit risk on an individual loan is identified are similar to those used under French regulations to determine whether a loan is doubtful. At each balance-sheet date, the Group determines whether there is objective evidence that any asset or group of individually assessed financial assets has been impaired as a result of one or more events occurring since they were initially recognised (“a loss generating event”) that has (have) an impact on the estimated future cash flows of the asset or group of financial assets which can be reliably estimated. The Group first determines if there is objective evidence of impairment in any individually significant financial assets, and similarly, whether individually or collectively, in financial assets which are not individually significant. Notwithstanding the existence of a guarantee, the criteria used to determine probable credit risk on individual outstanding loans include the occurrence of one or more payments at least over 90 days due (six months for real estate and property loans and nine months for municipal loans), or, even in the absence of missed payments, the existence of probable credit risk or the presence of procedures to contest the loan. In the event there is no objective evidence of impairment for a financial asset, whether considered individually significant or not, the Group includes this financial asset in a group of financial assets presenting similar credit risk and collectively subjects them to an impairment test. If a loan is considered to carry an identified credit risk which makes it probable that the Group will be unable to recover all or part of the amount owed by the counterparty under the initial terms and conditions of the loan agreement, notwithstanding any loan guarantees, an impairment loss is booked for the loan in question, and deducted directly from the value of the asset. The amount of the impairment loss is equal to the difference between the carrying value of the asset and the present value, discounted at the original effective interest rate, of the total estimated recoverable sum, taking into account the value of any guarantees. The impaired receivable subsequently generates interest 2 income, calculated by applying the effective interest rate to the net carrying value of the receivable. Impairment allowances and reversals, losses on non-recoverable loans and amounts recovered on impaired loans are booked under “Cost of risk”. In a homogeneous portfolio, as soon as a credit risk is incurred on a group of receivables, collective impairment loss is recognised without waiting for the risk to individually affect one or more receivables. This impairment loss is directly deducted from the value of the loans/receivables in the balance sheet. The collective impairment losses cover, on the one hand, the credit risk incurred on a portfolio of counterparties which are sensitive or on the watch-list, and, on the other hand, sector risk exposure. Performing loans under watch (“3S”) Within the “Performing loan” risk category, the Group has created a subcategory called “Performing loans under watch” to cover loans/receivables requiring closer supervision. This category includes loans/receivables where certain evidence of deterioration has appeared since they were granted. The Group conducts historical analyses to determine the rate of classification of these loans/receivables as doubtful and the impairment ratio, and updates these analyses on a regular basis. It then applies these figures to similar groups of receivables in order to determine the amount of impairment. Impairment due to sector credit risk The Group’s Central Risk Division regularly lists the business sectors that it considers represent a high probability of default in the short-term due to recent events that may have caused lasting damage to the sector. A rate of classification as doubtful loans is then applied to the total outstanding in these sectors in order to determine the volume of doubtful loans. Impairments are then booked for the overall amount of these outstanding loans, using impairment ratios which are determined according to the historical average impairment rates of doubtful customers, adjusted to take into account an analysis of each sector by an independent expert on the basis of the economic environment. Group Crédit du Nord - Registration document and annual financial report 2013 61 2 Consolidated financial statements Notes to the consolidated financial statements Available-for-sale financial assets When there is evidence of lasting impairment to an available-for-sale financial asset, then an impairment loss is booked to profit or loss. When a non-permanent unrealised capital loss has been directly booked to shareholders’ equity and subsequently objective evidence of lasting impairment emerges, the Group recognises the total accumulated unrealised loss previously booked to shareholders’ equity in profit or loss: • under “Cost of risk” for debt instruments (fixedincome securities); The impairment criteria for debt instruments are similar to those applied for the impairment of financial assets measured at amortised cost. Lease financing and similar agreements • under “Net gains or losses on available-for-sale financial assets” for equity instruments (equity securities). There are two categories of leases: finance leases, which transfer substantially all the risks and rewards incidental to ownership of an asset. Otherwise they are qualified as operating leases. The sum of the cumulated loss is calculated as the difference between the acquisition cost of the security (net of any repayments of principal and amortisation) and its current fair value, minus, if necessary, any loss of value on the security previously booked through profit or loss. Finance lease receivables are recognised in the balance sheet under “Finance lease receivables” and represent the Group’s net investment in the lease, calculated as the present value of the minimum lease payments to be received from the lessee, plus any unguaranteed residual value, discounted at the interest rate implicit in the lease. For listed equity instruments, a significant or prolonged decline in share price to a value below the acquisition cost constitutes objective evidence of impairment. The Group believes this is particularly the case for listed equities which present, at the balance sheet date, unrealised losses exceeding 50% of their acquisition cost, as well as for listed equities posting unrealised losses for a continuous period of 24 months or more prior to the balance sheet date. Other factors, such as the issuer’s financial position or its development prospects, may lead the Group to conclude that it may not recover its investment even if the above-mentioned criteria were not met. In such cases, an impairment loss is recorded on the income statement for the difference between the share’s listed price at the balance sheet date and its acquisition cost. Interest included in the lease payments is booked under “Interest and similar income” in the income statement such that the lease generates a constant periodic rate of return on the lessor’s net investment. In the event of a decline in unguaranteed residual value, used in calculating the lessor’s gross investment in the lease financing contract, the discounted value of this decline is booked to “Expenses from other activities” in the income statement, offset by a reduction in the lease receivable on the asset side of the balance sheet. For unlisted equity instruments, the impairment criteria used are the same as those described above. Impairment losses recognised through profit or loss on equity instruments considered as available-for-sale are 62 not reversed until the financial instrument is sold. Once an equity instrument has been impaired, any further loss of value is booked as an additional impairment loss. However, losses of value on debt instruments are reversed through profit or loss if the instruments subsequently appreciate in value. Group Crédit du Nord - Registration document and annual financial report 2013 Fixed assets held in relation to operating lease transactions are shown on the balance sheet under “Tangible and intangible assets.” Buildings in particular are classified in “Investment property”. Income from rent is recognised in the income statement on a straight-line basis over the life of the lease under “Income from other activities”. Furthermore, the purpose of the accounting treatment of income invoiced on maintenance services related to operating lease activities is to reflect a constant margin between this income and the expenses incurred over the life of the lease. Consolidated financial statements Notes to the consolidated financial statements Tangible and intangible fixed assets Operating and investment fixed assets are booked on the balance sheet at cost. Borrowing expenses incurred to fund a lengthy construction period for the fixed assets are included in the acquisition cost, along with other directly attributable expenses. Investment subsidies received are deducted from the cost of the relevant assets. Software developed in-house is capitalised at the direct development cost, which includes external hardware and service costs and personnel expenses directly attributable to the production and preparation of the software application in order to use it. As soon as they are fit for use, fixed assets are depreciated over their useful life. Any residual value of the asset is deducted from its depreciable amount. In the event of a subsequent reduction or increase in the initially recorded residual value, adjustments are made to the depreciable amount with a view to making prospective changes to the asset’s depreciation schedule. Depreciation is recorded in the income statement under “Amortisation and depreciation expense on intangible and tangible fixed assets”. Where one or several components of a fixed asset are used for different purposes or to generate economic benefits over a different time period from the asset considered as a whole, these components are depreciated over their own useful life. The Group has applied this approach to its operating and investment property, breaking down its assets into at least the following components, with their corresponding depreciation periods: Infrastructures Major structures 50 years Doors and windows, roofing 20 years Frontages 30 years Elevators Electrical installations Electricity generators Technical installations Air conditioning, smoke extraction Technical cables 10 to 30 years 2 Depreciation periods for other categories of fixed assets depend on their useful life, usually estimated in the following ranges: Safety and advertising equipment 5 years Transport 4 years Furniture 10 years IT and office equipment 3 to 5 years Software, developed or acquired 3 to 5 years Franchises, patents and licenses 5 to 20 years Fixed assets are subject to impairment tests whenever there is an indication that their value may have diminished. Evidence of a loss in value is assessed at each balance sheet date. Impairment tests are carried out on assets grouped by cash-generating units. Where a loss is established, an impairment loss is booked to the income statement under “Provisions, impairment and depreciation of tangible and intangible assets”, which may be reversed if there is an improvement in the conditions that initially led to its recognition. The impairment loss reduces the depreciable amount of the asset and thus also affects its future depreciation schedule. Capital gains and losses on the sale of operating fixed assets are recorded under “Net gains or losses on other assets”, while income on investment property is classified as net banking income and booked under “Income from other activities”. Non-current assets held for sale and discontinued operations A non-current asset (or disposal group) is considered as held for sale if its carrying amount will be recovered principally through a sale transaction rather than through continuing use. For this to be the case, the asset (or disposal group) must be available for immediate sale and its sale within 12 months must be highly probable. The Group must have undertaken a plan to dispose of the asset or group of assets and liabilities and must be actively seeking a buyer; furthermore, the asset or disposal group must be sold at a reasonable price in relation to its present fair value. Security and surveillance installations Plumbing Fire safety equipment Fixtures & fittings Finishings, surroundings 10 years Group Crédit du Nord - Registration document and annual financial report 2013 63 2 Consolidated financial statements Notes to the consolidated financial statements Assets and liabilities falling under this category are reclassified as “Non-current assets held for sale” and “Liabilities directly associated with non-current assets classified as held for sale”, with no netting. Any negative differences between the fair value less costs to sell of non-current assets and groups of assets held for sale and their net carrying value is recognised as an impairment loss in profit or loss. Further, non-current assets held for sale are no longer amortised as from their reclassification. An operation is classified as discontinued when the criteria for classification as held for sale have been satisfied or when the Group has disposed of it. Discontinued operations are disclosed on a single line item of the income statement for the period, including net earnings after tax from the discontinued operations until the disposal date and the gain or loss after taxes recognised on the disposal or on the measurement at fair value, less selling costs, of the assets and liabilities comprising the discontinued operations. Similarly, cash flows attributable to discontinued operations are booked as a separate item in the cash flow statement for the period. Provisions Provisions (see Note 17), excluding those related to employee benefits and credit risks, represent liabilities, the timing or amount of which cannot be precisely determined. Provisions are booked where the Group has a commitment to a third party which makes it probable or certain that it will never incur an outflow of resources to this third party without expecting to receive at least an equivalent value in exchange from said third party. The estimated amount of the expected outflow is then discounted to present value to determine the size of the provision, where this discounting has a significant impact. Allocations to and write-backs of provisions are booked through profit or loss under the items corresponding to the future expense. At Crédit du Nord Group, provisions are made up of provisions for disputes and provisions for general risks. 64 Group Crédit du Nord - Registration document and annual financial report 2013 Commitments under home savings accounts Home savings accounts and plans are savings schemes for individual customers (in accordance with Law No. 65-554 of July 10, 1965), which combine an initial deposit phase in the form of an interest-earning savings account with a lending phase where the deposits are used to provide property loans. By regulation, this latter phase is subject to the previous existence of the savings phase and is therefore inseparable from it. The deposits collected and loans granted are booked at amortised cost. These instruments generate two types of commitments for the Group: the obligation to subsequently lend to the customer at an interest rate established upon the signing of the agreement, and the obligation to pay interest on the customer’s savings in the future at an interest rate set upon the signing of the agreement, for an indefinite period. Commitments with future adverse effects for the Group are subject to provisions booked as balance-sheet liabilities, any changes in which are recorded on the interest margin line under “Net banking income”. These provisions relate exclusively to commitments under home savings accounts and schemes existing at the date of the provision’s calculation. Provisions are calculated for each generation of home savings schemes, on the one hand, with no netting between the different generations of schemes, and for all home savings accounts taken together, which constitutes a single all-encompassing generation, on the other hand. During the savings phase, provisions are calculated according to the difference between average expected outstanding savings and minimum expected outstanding savings, both of which are determined statistically based on historic observations of actual customer behaviour. During the lending phase, provisions are calculated according to loans already issued but not yet due at the balance sheet date, as well as future loans considered as statistically probable on the basis of customer savings deposits on the balance sheet at the date of calculation and on historic observations of actual customer behaviour. Consolidated financial statements Notes to the consolidated financial statements A provision is booked if the discounted value of expected future earnings for a given generation of home savings products is negative. These results are measured on the basis of interest rates available to individual customers for equivalent savings and loan instruments, with similar estimated life and date of inception. Loan commitments Loan commitments which are not considered financial derivative instruments are initially booked at their fair value. Subsequently, provisions are recognised for these commitments in accordance with generally accepted accounting principles on “Provisions”. Financial commitments given The Group initially recognises financial guarantees given as non-derivative financial instruments at their fair value in the balance sheet; the guarantees are subsequently measured at the higher of the best estimate of the obligation and the amount initially recognised less, where appropriate, amortisation of the guarantee commission. Where there is objective evidence of impairment, financial guarantees given are provisioned as balance sheet liabilities. Distinction between debt and equity The financial instruments issued by the Group are fully or partially qualified as debt or equity instruments based on whether or not the issuer has an obligation to deliver cash to securities holders. Non-controlling interests “Non-controlling interests” correspond to equity interests in fully-consolidated subsidiaries that are not owned, directly or indirectly, by the Group. They include equity instruments issued by these subsidiaries but not owned by the Group. 2 Interest income and expenses Interest income and expenses are booked to the income statement for all financial instruments valued at amortised cost using the effective interest rate method. The effective interest rate is taken to be the rate that discounts the future cash inflows and outflows over the expected life of the instrument to the book value of the financial asset or liability. The rate is calculated using the estimated cash flows based on the contractual provisions of the financial instrument without taking account of possible future loan losses. The calculation includes commission paid or received between the parties where these can be assimilated to interest, transaction costs and all types of premiums and discounts. When a financial asset or a group of similar financial assets has been impaired following a loss of value, subsequent interest income is booked in the income statement under “Interest and similar income” using the same interest rate that was used to discount the future cash flows when measuring the loss of value. In addition, provisions that are booked as balance sheet liabilities, except for those related to employee benefits, generate interest expenses for accounting purposes. This expense is calculated using the same interest rate used to discount to present value the expected outflow of resources that gave rise to the provision. Net fee income Crédit du Nord Group books its fee income and expenses in the income statement according to the type of transaction for which the fees are charged. Fees for ongoing services, such as payment services, custody fees, or online subscriptions, are spread out over the duration of the service. Fees for one-off services, such as fund transfer fees, fees on contributions received, arbitrage fees and penalties for payment incidents are fully booked to income when the service is provided. Group Crédit du Nord - Registration document and annual financial report 2013 65 2 Consolidated financial statements Notes to the consolidated financial statements Personnel expenses “Personnel expenses” include all employee-related expenses, notably profit-sharing and bonus incentive amounts booked for the period, charges related to the Group’s various pension plans and charges related to Societe Generale share-based payments. Employee benefits Group companies can pay their employees/ • post-employment benefits, such as pension plans and severance pay; • long-term benefits, such as deferred variable remuneration, long-service awards or flexible working provisions; • employment termination benefits. Post-employment benefits Pension plans can be defined contribution or defined benefit plans. Defined contribution plans limit the Group’s liability to the contributions paid to the plan but do not commit the Group to a specific level of future benefits. Contributions paid are booked as an expense for the year in question. Defined benefit plans commit the Group, on a formal or implied basis, to pay a certain amount or level of future benefits and the Group therefore bears the medium-and long-term risk. Said plans cover several types of benefits, notably any residual complementary benefits afforded by specialist pension funds. Since January 1, 1994, pursuant to an agreement signed by all French banks on September 13, 1993, the banking institutions of the Group, excluding Crédit du Nord, are no longer affiliated with specialist pension funds and are henceforth affiliated with the ARRCO-AGIRC funds of the general system. This agreement gave rise to residual commitments with respect to current retirees and active employees (for periods of employment within the Group prior to December 31, 1993). 66 Group Crédit du Nord - Registration document and annual financial report 2013 For Crédit du Nord, following the Branche agreement of February 25, 2005, which provided for the amendment of the provisions relating to complementary benefits, and in light of the negative balance of its pension fund, an internal agreement was signed in 2006 setting out the following provisions: • for beneficiaries of complementary benefits still employed with Crédit du Nord, the value of the complementary benefits was transferred to a supplementary savings plan outsourced to an insurer; • retirees and beneficiaries of a survivor’s pension were given a choice of opting for a single lump-sum payment of their complementary benefits. Any residual complementary benefits are therefore linked to retirees and beneficiaries of a survivor’s pension who did not opt for a single lump-sum payment of their complementary benefits, on the one hand, and to beneficiaries no longer employed with Crédit du Nord, on the other hand. A provision is recorded on the liabilities side of the balance sheet under “Provisions” to cover all of the above pension commitments It is valued on a regular basis by independent actuaries using the projected credit unit method. This valuation method takes account of assumptions on demographics, early retirement, wage increases, discount rates and inflation. Where these plans are financed using external funds meeting the definition of plan assets, the fair value of these funds is deducted from the amount of the provision recorded to cover the related commitments. Differences arising from changes in the calculation method (early retirement, discount rate, etc.) or between actuarial assumptions and actual figures (return on hedging assets, etc.) constitute actuarial differences (gains or losses). These actuarial gains or losses, as well as the return on plan assets, from which the amount already expensed for net interest on net liabilities (or assets) is deducted, and the change in the asset ceiling are items used to re-estimate (or re-measure) net liabilities (or net assets). They are immediately booked in full to “Gains and losses booked directly to equity”. These items cannot be subsequently reclassified in the income statement. Consolidated financial statements Notes to the consolidated financial statements In the Group’s consolidated financial statements, these items which cannot be subsequently reclassified in the income statement, are shown on a separate line of the “Statement of net income and gains and losses booked directly to equity”, but are transferred to retained earnings in the statement of “Change in shareholders’ equity” so that they are recorded directly under “Retained earnings” on the liabilities side of the balance sheet. Where a new or amended plan comes into force the cost of past services is spread over the remaining period until vesting. The annual expense recognised as personnel expenses for defined benefit plans includes: • additional entitlements vested by each employee (current service cost); • the interest cost corresponding to the increase in the present value of a defined benefit obligation; • the expected return on any plan assets (gross yield); • the amortisation of actuarial gains and losses and past service cost; • the effect of any plan curtailments or settlements. Long-term benefits Long-term benefits are employee benefits that do not fall due wholly within the twelve months after the end of the period in which the employees render the related services. Long-term benefits are measured in the same way as post-employment benefits, except for the treatment of actuarial gains and losses and past service costs which are booked immediately to the income statement. Share-based payments As the Group does not issue listed shares, its employees are entitled to the equity instruments of the shareholder. Share-based payments involve a systematic entry of a personnel expense under “Employee compensation”, as described below. 2 Employee shareholder structure Under the employee shareholder scheme, all the Group’s current and former staff are entitled to participate in the parent company’s annual capital increase reserved for employees. New shares are proposed at a discount on the basis of a five-year lock-up period. The related benefit is recorded as an expense for the period under “Personnel expenses - Profit sharing, contributions and discounting”. The benefit is measured as the difference between the fair value of the shares acquired and the acquisition price paid by the employee, multiplied by the actual number of shares subscribed. The fair value of the acquired securities is calculated by taking into account the cost of the associated legal obligatory holding period, estimated using interest rates available to beneficiaries to estimate the free disposal ability. Other share-based payments Societe Generale Group may offer certain employees of Crédit du Nord Group the option of purchasing or subscribing for Societe Generale shares or free shares. The options are valued at their fair value on the date on which the employee is notified of the award, without waiting for the conditions that trigger the award to be met, or for the beneficiaries to exercise their options. If the Group has adequate statistics on the behaviour of option beneficiaries, Group stock option plans are valued by using a binomial model, failing which the Black-Scholes or Monte-Carlo model is used. This is conducted by an independent actuary. For share-based payments unwound through equity instruments (free shares and options to purchase or subscribe to Societe Generale shares), the fair value of these instruments, as calculated at the notification date, is spread out over the vesting period as a charge to shareholders’ equity, offsetting “Equity instruments and associated reserves”. At each period-end, the number of instruments is revised to take account of conditions of performance and presence, and to adjust the overall cost of the original plan; the cost from the beginning of the plan, booked under “Employee compensation”, is consequently adjusted. Group Crédit du Nord - Registration document and annual financial report 2013 67 2 Consolidated financial statements Notes to the consolidated financial statements For share-based payments unwound through cash settlement (remuneration indexed to Societe Generale’s share price), the fair value of amounts payable is expensed under “Employee compensation” over the vesting period with an offsetting entry on the liabilities side of the balance sheet under “Other liabilities Expenses payable on employee benefits”. This liability is remeasured at its fair value through profit or loss until it is settled. For hedging derivatives, the change in their value is recorded on the same line of the income statement in the amount of the effective portion. regime of parent companies and subsidiaries, dividends received from companies in which the equity investment is at least 5% are tax-exempt (with the exception of a share for fees and expenses equivalent to 5% of the dividends paid). Tax credit arising in respect of revenues from receivables and security portfolios, when they are used for the settlement of corporate tax due for the fiscal year, are booked under the same line item as the revenues to which they relate. The corresponding income tax expense is recognised under “Income Tax” in the income statement. Cost of risk The figure shown under “Cost of Risk” includes net reversals of impairment losses and provisions for credit risk, losses on non-recoverable loans, amounts recovered on impaired loans, and allowances and reversals for other risks. Deferred taxes Income taxes Deferred taxes are calculated based on a tax rate which has been approved or almost approved and should be in effect at the time when the temporary difference will reverse. These deferred taxes are adjusted in the event of a change in the tax rate. Their calculation is not subject to discounting. Deferred tax assets may result from temporary deductible differences or tax loss carryforwards. Deferred tax assets are only recognised if it is likely that the tax entity in question has the prospect of recovering them over a given time period, particularly by deducting these differences and tax loss carry-forwards from future profits. Income tax expense includes: • current income tax for the fiscal year including dividend tax credits and tax credits used for tax settlement purposes. Tax credits are recorded under the same line item as the income to which they are related; • deferred tax. Current income tax In France, standard corporate income tax is 33.33%. In addition, a social security contribution of 3.3% (after deduction from taxable income of EUR 0.76 million) was introduced in 2000 and, as from 2013, an additional 10.7% tax for companies generating revenue in excess of EUR 250 million. Since January 1, 2007, long-term capital gains on equity investments in predominantly real estate-oriented companies have been taxed at 15%, while capital gains on other equity investments are tax-exempt, subject to a share for fees and expenses of 12% on the amount of gross capital gains in the event a net capital gain is generated over the long term. In addition, under the 68 Group Crédit du Nord - Registration document and annual financial report 2013 Deferred taxes are recognised whenever there is a temporary difference between the book values of assets and liabilities on the balance sheet and their respective tax base, where said differences will have an impact on future tax payments. Tax loss carry-forwards are subject to an annual review, taking into account the tax scheme applicable to each relevant entity and a realistic projection of their taxable income based on their business development outlook: deferred tax assets which had previously not been recognised are then recognised on the balance sheet if it becomes probable that the entity’s future taxable profit makes recovery of said assets possible; however, the book value of deferred tax assets already appearing on the balance sheet is reduced where there is a risk of partial or total non-recovery. Consolidated financial statements Notes to the consolidated financial statements Current and deferred tax is recognised as income or an expense and included in consolidated profit or loss for the period under “Income Tax”, with the exception of deferred tax related to gains or losses recognised directly in equity, which is reported as “Unrealised or deferred gains and losses” for which the expense or income is recorded to the same line item in equity. Since January 1, 2010, Crédit du Nord has been included in Societe Generale’s tax consolidation scope. A tax consolidation sub-group was set up between Crédit du Nord and some of the subsidiaries in which it holds a direct or indirect ownership interest of at least 95%. The convention adopted is that of neutrality. General framework Antarius, a mixed (life and non-life) insurance company, is the only consolidated insurance company, and is jointly held with Aviva. Capitalisation reserve The capitalisation reserve of insurance companies consists of capital gains generated on the sale of obligations and is designed to offset subsequent capital losses. The capitalisation reserve is split between technical reserves and shareholders’ equity according to forecasts of future capital losses and therefore of the use of reserves. As the recognition of part of the capitalisation reserve under shareholders’ equity generates a taxable temporary difference, Credit du Nord Group records a deferred tax liability in its consolidated financial statements. Financial assets and liabilities The financial assets and liabilities of the Group’s companies are booked and valued using the methods described above for the valuation of financial instruments. reserves Under IFRS 4, Insurance Contracts, underwriting reserves for life and non-life insurance policies are still measured using the same methods as those required by local regulations. Embedded derivatives which are not valued with reserves are booked separately. Under the “shadow accounting” principles defined in IFRS 4, an allocation to a provision for deferred profit sharing is booked in respect of insurance policies that have a discretionary participation feature. This provision is calculated to reflect the potential rights of policyholders to unrealised capital gains on financial instruments measured at fair value or their potential liability for unrealised losses. IFRS 4 also requires that a liability adequacy test be carried out to assess whether underwriting reserves are sufficient. Insurance activity Underwriting companies 2 of insurance 3. Presentation of the financial statements Use of the banking statement format recommended by the French National Accounting Standards Board In the absence of a model imposed by IFRS, the format used for the financial reports complies with the format for financial reports proposed by the Autorité des Normes Comptables (French accounting standards authority) in Recommendation No. 2013-04 of November 7, 2013. Rule on offsetting financial assets and liabilities A financial asset and a financial liability are offset and a net total is presented on the balance sheet when the Group has a legally enforceable right to offset recognised amounts and intends either to settle on a net basis, or to realise the asset and settle the liability simultaneously. No offsetting was carried out for the 2012 and 2013 fiscal years. Underwriting reserves are insurance company commitments to insured parties and policy beneficiaries. Group Crédit du Nord - Registration document and annual financial report 2013 69 2 Consolidated financial statements Notes to the consolidated financial statements Transfer of gains and losses booked directly to equity that will not be subsequently reclassified in the income statement Gains and losses booked directly to equity over the period that will not be subsequently reclassified in the income statement are shown on a separate line in the statement of net income and gains and losses booked directly to equity. At the end of the period, they are transferred directly to “Retained earnings” on the liabilities side of the consolidated balance sheet in the statement of change in shareholders’ equity. Cash and cash equivalents For the purpose of preparing the cash flow statement, cash and cash equivalents include cash accounts, demand deposits and demand loans and borrowings from central banks and credit institutions. Earnings per share Earnings per share are calculated by dividing net earnings attributable to ordinary equity holders by the weighted average number of ordinary shares outstanding during the period. 4. Account standards and interpretations that the Group will apply in the future The IASB has published standards and interpretations that were not all adopted by the European Union as at December 31, 2013. Application of these standards and interpretation shall only be mandatory as of January 1, 2014 at the earliest, or upon their adoption by the European Union. Consequently, they will not be applied by the Group at December 31, 2013. Accounting standards, amendments and interpretations adopted by the European Union Standards, amendments and interpretations Amendments to IAS 32 “Presentation - Offsetting financial assets and liabilities” Application dates: fiscal years beginning from December 13, 2012 January 1, 2014 IFRS 10 “Consolidated financial statements” December 11, 2012 January 1, 2014 IFRS 11 “Joint arrangements” December 11, 2012 January 1, 2014 IFRS 12 “Disclosure of interests in other entities” December 11, 2012 January 1, 2014 Amendments to IAS 27 “Separate financial statements” December 11, 2012 January 1, 2014 Amendments to IAS 28 “Investments in associates and joint ventures” December 11, 2012 January 1, 2014 April 4, 2013 January 1, 2014 Investment entities (amendments to international financial disclosure standards IFRS 10, IFRS 12 and IAS 27) November 20, 2013 January 1, 2014 Amendments to IAS 36 “Recoverable amount disclosures for non-financial assets” December 19, 2013 January 1, 2014 Amendments to IAS 39 “Novation of derivatives and continuation of hedge accounting” December 19, 2013 January 1, 2014 Amendments to IFRS 10, IFRS 11 and IFRS 12 on transition provisions 70 Date adopted by the European Union Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Notes to the consolidated financial statements Amendments to IAS 32 “Presentation Offsetting financial assets and liabilities” Amendments to IAS 27 “Separate financial statements” These amendments clarify the rules for offsetting financial assets and liabilities: offsetting is compulsory only if the relevant entity has an unconditional and legally binding right in any circumstances to offset the amounts in the accounts and if it intends either to settle the asset and liability on a net basis or to realise the asset and liability on a net basis, or to realise the asset and settle the liability simultaneously. An analysis of the potential impact of these amendments on the Group’s consolidated financial statements is underway. The amendments specify the methods to be used when entering equity interests in the accounts of the individual financial statements. IFRS 10 “Consolidated financial statements” Amendments to IAS 28 “Investments in associates and joint ventures” These amendments take account of the changes introduced by the publication of IFRS 10 and IFRS 11 regarding investments in associates and joint ventures. Amendments to the transitional provisions of IFRS 10, IFRS 11 and IFRS 12 This new standard redefines the notion of control, and places greater emphasis on managements’ use of judgement. The new definition takes the following into account: the power exercised by the consolidating group over the entity, its exposure or rights to the entity’s variable returns, and the capacity to use one’s power to influence the entity’s returns. The consequences of this new standard are currently being analysed. These amendments limit the restated comparative data to the comparative period immediately preceding the application of IFRS 10, 11 and 12, and remove the need to publish restated comparative information for unconsolidated structured entities in the first year of application of IFRS 12. IFRS 11 “Joint arrangements” These amendments exempt investment entities from having to consolidate the entities they control, instead they are accounted for at fair value through profit or loss. This standard makes a distinction between two types of joint control agreements (joint operation or joint venture) depending on the partners’ rights and obligations, and it removes the option to apply the proportionate consolidation method. Joint ventures must now be consolidated using the equity method. 2 Investment entities (amendments to IFRS 10, IFRS 12 and IAS 27) They also clarify the information to be disclosed by investment companies in the notes to the financial statements. IFRS 12 “Disclosure of interests in other entities” This standard defines all of the information that must be presented in the notes on all subsidiaries, partnerships, associates and structured entities (whether consolidated or not). It means the Group will have to develop the notes to the consolidated financial statements for any fiscal years pending as of January 1, 2014. Group Crédit du Nord - Registration document and annual financial report 2013 71 2 Consolidated financial statements Notes to the consolidated financial statements Amendments to IAS 36 “Recoverable amount disclosures for non-financial assets” Under these amendments, disclosure obligations on the recoverable value and conditions for fair value measurement (less disposal costs) of a cash-generating unit including goodwill or intangible assets with an indefinite useful life are limited exclusively to impaired assets. Amendments to IAS 39 “Novation of derivatives and continuation of hedge accounting” These amendments make it possible to maintain hedging relationships in the event the counterparties of the hedging instrument are required by regulation (such as EMIR in the European Union) or law to novate the hedging instrument to a clearing house without the terms of the instrument being otherwise amended. Accounting standards, amendments and interpretations not yet adopted by the European Union at December 31, 2013 Date published by the IASB Standards, amendments and interpretations November 12, 2009, October 28, 2010, December 16, 2011 and November 19, 2013 Undetermined May 20, 2013 January 1, 2014 IFRS 9 “Financial Instruments – Phase 3: Hedge Accounting” and amendments to IFRS 9, IFRS 7 and IAS 39 November 19, 2013 Undetermined Amendments to IAS 19 “Defined Benefit Plans: Employee Contributions” November 21, 2013 July 1, 2014 Annual improvements (2010-2012 and 2011-2013) to IFRS - December 2013 December 12, 2013 July 1, 2014 IFRS 9, “Financial Instruments: Phase I -Classification and Measurement” IFRIC 21 “Levies” IFRS 9, “Financial Instruments: Phase I Classification and Measurement” The purpose of IFRS 9 is to overhaul IAS 39. IFRS 9 - Phase 1 defines the new rules for classifying and measuring financial assets and liabilities. There will also be two additional phases on the impairment methodology for credit risk associated with financial assets (IFRS 9 - Phase 2 currently being drafted by the IASB) and on the accounting treatment of hedging transactions (IFRS 9 - Phase 3, see below). Financial assets will be classified in three categories (amortised cost, fair value through profit and loss, and fair value through other comprehensive income) depending on the details of their contractual flows and the way the entity manages its financial instruments (business model). Debt instruments (loans, receivables or debt securities) shall be recorded at their amortised cost, provided that they are held for the purpose of receiving contractual cash flows and they present standard characteristics 72 Application dates: fiscal years beginning from Group Crédit du Nord - Registration document and annual financial report 2013 (the cash flows must be solely payments of principle and interest on the principal outstanding). All other debt instruments are measured at fair value through profit or loss. Equity instruments will be recognised at fair value through profit or loss unless there is an irrevocable option to measure them at fair value through equity (only if these instruments are not held for trading and classified as such under financial assets measured at fair value through profit or loss) without subsequent removal from equity followed by reclassification in the income statement. Embedded derivatives shall no longer be booked separately from the financial host instruments, where they are financial assets within the scope of IFRS 9. Instead the hybrid assets in their entirety are measured at fair value through profit or loss. The rules for classifying and measuring financial liabilities addressed by IAS 39 are retained without modification in IFRS 9, with the exception of financial assets which the Consolidated financial statements Notes to the consolidated financial statements entity has elected to measure at fair value through profit or loss (fair value option) for which revaluation differences associated with changes in the entity’s own credit risk will be recognised as gains and losses taken directly to equity without subsequent removal from equity followed by recognition under profit or loss. The provisions of IAS 39 regarding derecognition of financial assets and liabilities will be retained without modification in IFRS 9. It should be noted that the provisions of IFRS 9 - Phase 1 are the subject of proposed amendments concerning the classification and measurement of financial assets, for which the IASB published an exposure draft on November 28, 2012 entitled “Classification and measurement: limited amendments to IFRS 9”. The final provisions are currently being drafted by the IASB and may differ from the items presented above. IFRIC 21 “Levies” This interpretation of IAS 37 “Provisions, contingent liabilities and contingent assets” lays down the conditions for recognising a liability related to taxes levied by a public authority. An entity is only required to recognised this liability if the triggering event, as provided for by law, takes place. If the obligation to pay the tax arises from the gradual realisation of the activity, it must be recorded gradually over the same period. Finally, if the obligation to pay is generated by reaching a given threshold, the liability associated with this tax is only recorded once the threshold is reached. 2 To this end, the standard expands the scope of nonderivative financial instruments able to be qualified as hedging instruments. Similarly, the scope of items able to be qualified as hedging items is expanded to include components of non-financial instruments. The standard also amends the conditions for assessing the effectiveness of hedges. Furthermore, additional disclosures are required in the notes to describe the risk management and hedging strategy as well as the impacts of hedge accounting on the financial statements. IFRS 9 does not address the accounting treatment of macro-hedging transactions, for which a separate draft standard is currently being prepared by the IASB. Amendments to IAS 19 “Defined Benefit Plans: Employee Contributions” These amendments concern employee contributions to defined-benefit plans. Their aim is to simplify the recognition of employee contributions that are independent of the number of years worked. Annual improvements (2010-2012 and 20112013) to IFRS - December 2013 As part of the annual process of improving International Financial Reporting Standards, the IASB published a series of amendments to existing standards. IFRS 9, “Financial Instruments: Phase 3 Hedge Accounting” and amendments to IFRS 9, IFRS 7 and IAS 39 The purpose of this new standard is to better align hedge accounting with the entity’s management of its financial and non-financial risks. Group Crédit du Nord - Registration document and annual financial report 2013 73 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 2 Scope of consolidation 31/12/2013 Consolidation method Crédit du Nord 28, place Rihour 59800 Lille Full Banque Rhône-Alpes 20-22, boulevard Edouard Rey 38000 Grenoble 31/12/2012 Ownership interest Controlling interest Consolidation method Consolidating company Full Ownership interest Controlling interest Consolidating company Full 99.99 99.99 Full 99.99 99.99 Full 100.00 100.00 Full 97.57 97.57 Banque Courtois 33, rue de Rémusat 31000 Toulouse Full 100.00 100.00 Full 100.00 100.00 Banque Kolb 1-3, place du Général-de-Gaulle 88500 Mirecourt Full 99.87 99.87 Full 99.87 99.87 Banque Laydernier 10, avenue du Rhône 74000 Annecy Full 100.00 100.00 Full 100.00 100.00 Banque Nuger 5, place Michel-de-L’Hospital 63000 Clermont-Ferrand Full 64.70 64.70 Full 64.70 64.70 Société Marseillaise de Crédit 75, rue Paradis 13006 Marseille Full 100.00 100.00 Full 100.00 100.00 Norbail Immobilier 50, rue d’Anjou 75008 Paris Full 100.00 100.00 Full 100.00 100.00 Star Lease 59, boulevard Haussmann 75008 Paris Full 100.00 100.00 Full 100.00 100.00 Etoile ID 59, boulevard Haussmann 75008 Paris Full 100.00 100.00 Full 100.00 100.00 Société de Bourse Gilbert Dupont 50, rue d’Anjou 75008 Paris Full 100.00 100.00 Full 100.00 100.00 Norimmo 59, boulevard Haussmann 75008 Paris Full 100.00 100.00 Full 100.00 100.00 - - - Full 98.99 100.00 Banque Tarneaud 2-6, rue Turgot 87000 Limoges (1) (2) Etoile Gestion Holding 59, boulevard Haussmann 75008 Paris (1) As a result of the buyout offer launched in January 2013, Crédit du Nord holds 100% of the shares in Banque Tarneaud. (2) Entity sold to Societe Generale in December 2013. 74 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Notes to the consolidated financial statements 31/12/2013 31/12/2012 Consolidation method Ownership interest Controlling interest Consolidation method Ownership interest Controlling interest Anna Purna 59, boulevard Haussmann 75008 Paris Full 100.00 100.00 Full 100.00 100.00 Nice Broc 59, boulevard Haussmann 75008 Paris Full 100.00 100.00 Full 100.00 100.00 Nice Carros 59, boulevard Haussmann 75008 Paris Full 100.00 100.00 Full 100.00 100.00 Kolb Investissement 59, boulevard Haussmann 75008 Paris Full 100.00 100.00 Full 100.00 100.00 - - - Full 100.00 100.00 Norbail Sofergie 59, boulevard Haussmann 75008 Paris Full 100.00 100.00 Full 100.00 100.00 Sfag 59, boulevard Haussmann 75008 Paris Full 100.00 100.00 Full 100.00 100.00 Partira 59, boulevard Haussmann 75008 Paris Full 100.00 100.00 Full 100.00 100.00 Crédinord Cidize 59, boulevard Haussmann 75008 Paris Full 100.00 100.00 Full 100.00 100.00 Equity 35.00 35.00 Equity 35.00 35.00 Proportionate 50.00 50.00 Proportionate 50.00 50.00 Full 100.00 100.00 Full 100.00 100.00 - - - Full 100.00 100.00 - - - Full 100.00 100.00 Nord Assurances Courtage (3) 28, place Rihour 59800 Lille Banque Pouyanne 12, place d’armes 64300 Orthez 2 (4) Antarius 59, boulevard Haussmann 75008 Paris Fct Blue Star Guaranteed Home Loans 17, cours Valmy 92972 Paris La Défense Fct BS CDN PPI (5) 17, cours Valmy 92972 Paris La Défense (5) Fct BS CDN ENT 17, cours Valmy 92972 Paris La Défense (3) Removed from the consolidated scope in October 2013 after the whole of its assets were transferred to Crédit du Nord parent company. (4) Including sub-consolidated insurance mutual funds. (5) Securitisation funds BS CDN PPI and BS CDN ENT were consolidated by Crédit du Nord Group in December 2013. The following companies, in which the Group owns stakes of between 40% and 100%, were not included in the consolidation scope: Starvingt, Starvingt trois, Starvingt six, Starvingt huit, Snc Obbola, Snc Wav II, Immovalor service, Scem Expansion, Snc Hedin, Snc Legazpi, Snc Nordenskiöld and Snc Verthema. Group Crédit du Nord - Registration document and annual financial report 2013 75 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 3 Risk management This note describes the main risks incurred on the Group’s banking activities, i.e.: • It defines or validates methods and procedures for analysing, approving and monitoring risk. • credit risk: the risk of losses stemming from the inability of a counterparty to meet its financial commitments; • It contributes to the independent assessment of credit risk during the loan approval process by giving an opinion on the transactions put forward by the sales function. • structural interest rate and exchange rate risk: the risk of loss or residual impairment of balance sheet items arising from changes in interest rates or exchange rates; • liquidity risk: the risk that the Group may not be able to meet its financial commitments when they mature; • market risk: the risk of loss resulting from changes in market rates and prices, in correlations between these market rates and prices, and in their volatility. Credit risk The provision of loans makes a significant contribution to Crédit du Nord Group’s development and results. However, it also exposes the Group to credit and counterparty risk, that is to the risk of partial or complete default on the part of the borrower. For this reason, all lending activities are monitored and controlled by a dedicated organisational structure, the Risk Division, which is independent from the sales function and coordinated by the Central Risk Division (DCR), and are subject to a body of rules and procedures governing the granting of loans, approval of loans, monitoring of risks, rating and classification of risks, identification of downgrade risk and loan impairment. Organisation The Central Risk Division, which reports directly to the Chief Executive Officer of Crédit du Nord, contributes to the development and profitability of the Group by ensuring that the risk management framework in place is both sound and effective. To this end, it ensures that a consistent approach to risk assessment and monitoring is applied at the Group level. • It helps define the Group’s credit policy and oversees its implementation. 76 Group Crédit du Nord - Registration document and annual financial report 2013 • It takes part in risk monitoring and provisioning, and is responsible for the collection of undisputed doubtful loans. • It identifies all Group risks. • It monitors the consistency and adequacy of the risk management information system. The Central Risk Division reports on its activities and general changes in the Group’s risk exposure to the General Management at the monthly Risk Committee meeting. The Risk Committee takes decisions on the main strategic issues: risk-taking policies, measurement methods, analyses of portfolios and cost of risk, detection of credit concentrations, etc. Each region of Crédit du Nord parent company and each Crédit du Nord banking subsidiary has a Risk Department which reports to the Regional Manager or Subsidiary Chairman and is responsible for implementing the Group’s credit policy and managing risk exposure within the region or subsidiary in question. The Risk Departments report functionally to the Central Risk Division. Procedures and methods Loan approval The Group enforces a strict procedure for the provision of loans to counterparties: • a preliminary examination is conducted of all applications for loans to ensure full information has been obtained before any risk is incurred; • support for the decision-making process is provided via the establishment of counterparty and loan ratings, as well as approval scores based on these ratings for small, straightforward loans; Consolidated financial statements Notes to the consolidated financial statements • analysis and decision-making within the sales units and risk units at the most appropriate level of authority in respect of the risk involved; • decisions to grant loans must be formally set out in a dated and signed written or electronic document that specifies the limits of the commitment and the period of validity of the approval; • the concept of the Group incorporated in risk assessment and an internal lead manager is designated for each Group identified, who is responsible for presenting a consolidated credit application. The lending procedure also complies with a number of the core principles of the Group’s credit policy which are designed to limit counterparty risk: • loans are mainly provided for the financing of operations and customers in mainland France. However, loans may be provided to certain neighbouring countries or OECD member countries, under specific conditions; • division and distribution of risk; • counter-guarantees must be sought from specialised companies such as Crédit Logement for residential property loans and BPI for loans to professionals and businesses; • wherever possible, loans provided to finance a business’s operating cycle should be secured with customer receivables; • investments in equipment and property by professional and business customers should preferably be funded through lease finance agreements; • guarantees and collateral are systematically sought. The Finance unit within the Risk Division of the Treasury and Foreign Exchange Department is responsible for counterparty risk linked to market transactions. Counterparty limits for market transactions are attributed as follows: • where the counterparty is a customer, the manager in charge of the account requests limits from the Regional and Subsidiary Risk Divisions. These limits allocated for the products are then fed into the monitoring systems; 2 • where the counterparty is a bank or financial institution, the Treasury and Foreign Exchange Department works with the Accounting Flows and External Operations Department to open an application for each counterparty, recording the details of credit line applications, by product and duration. The application is then submitted to the relevant Risk Division teams at Societe Generale. The allocated limits are entered into the daily monitoring and reporting systems. • for the sovereign loan book, an application is put together by the Treasury and Foreign Exchange Department and is submitted to the relevant Risk Division teams at Societe Generale for approval and validation. The limits attributed for the products are communicated and are subject to a monitoring report submitted to Societe Generale’s Risk Division. Internal risk measurement systems For several years, the Group has used internal quantitative models for measuring credit risk as a tool in the loan approval process. These models have gradually been expanded to include the main customer markets in which the Group operates. Beginning in 2005, these internal rating models (some of which were based on Societe Generale Group models) were amended to take account of new regulatory requirements. There are three pillars to the Group’s internal rating system for the business customer market: • internal rating models drawing on: – the counterparty rating (debtor’s probability of default at one year); – the loan rating (loss given default); • a body of procedures which covers banking principles and the rules for using the models (scope, frequency of rating revision, approval procedure, etc.); • the human appraisal of those involved in the ratings process who apply the models in compliance with the relevant banking principles and whose expertise is invaluable in drawing up the final ratings. The Rating Systems Governance unit, created in 2007, oversees the adequacy of ratings models and their rules of use, and monitors compliance with rating procedures. Group Crédit du Nord - Registration document and annual financial report 2013 77 2 Consolidated financial statements Notes to the consolidated financial statements Across all of its operating markets, the Group has gradually adapted its credit risk management, control and supervision policy and now includes ratings in its day-to-day operations. Risk management and control All employees of the sales and risk functions are responsible for risk management within the Group. It is incumbent upon all employees to observe the limits and terms of loan decisions, show vigilance and respond quickly in detecting the deterioration of a counterparty’s financial situation, and take the necessary measures to reduce the risk incurred by the Bank. Loan decisions are addressed in a monthly report. The purpose of risk control is to continuously verify the quality of counterparty risks to which Crédit du Nord Group is exposed through its lending operations, and to make sure that its commitments are classified in the appropriate risk categories. This is an integral part of the processes defined by the Group’s three-level control system (supervisory, permanent and periodic controls). The Central Risk Division and the Corporate Secretariat have developed risk analysis tools with a view to optimising risk controls: these tools are updated on a regular basis, notably to adjust to regulatory changes. Management of undisputed doubtful loans is usually assigned to dedicated teams (out-of-court collection of individual customer loans, special affairs, etc.). Where doubtful (non-performing) loans become disputed, however, they are handed over to teams specialising in the collection of disputed loans. 78 Group Crédit du Nord - Registration document and annual financial report 2013 Provisions for impairment A counterparty is deemed to be in default where any of the following takes place: • significant deterioration in the counterparty’s financial situation creates a strong probability that it will not be able to meet all of its commitments and thus represents a risk of loss for the bank; • one or more instalments have gone unpaid for at least 90 days and/or a collections procedure has been initiated (180 days for housing loans); • a proceeding such as bankruptcy, compulsory liquidation or legal protection is in progress. Once reclassified, doubtful loans are usually reviewed to determine the possibilities of recovering the Bank’s funds. This analysis takes into account the financial position of the counterparty, its economic prospects and the guarantees called up or which may be called up. The collection flows thus determined are discounted to calculate the appropriate level of provisioning. These provisions are subject to a quarterly review by the Central Risk Division to assess their appropriateness. Crédit du Nord Group also books collective impairment losses for identified credit risks on similar groups of loans in its portfolio, without waiting for the impairment to individually affect identified counterparties. Consolidated financial statements Notes to the consolidated financial statements 2 Exposure to credit risk The chart below shows the exposure to credit risk of the Group’s financial assets before the impact of unrecognised netting agreements and collateral (in particular cash, financial and non-financial assets received as guarantees and guarantees from legal entities). 31/12/2013 (in EUR millions) 31/12/2012 Assets at fair value through profit or loss (excluding equity securities) 240.3 170.8 Hedging derivatives 844.8 1,234.2 Available-for-sale financial assets (excluding equity securities) 11,033.0 7,644.2 Due from banks 4,628.5 5,946.7 Customer loans 33,027.7 32.968.2 Revaluation differences on portfolios hedged against interest rate risk Lease financing and similar agreements Held-to-maturity financial assets Exposure of balance sheet commitments, net of impairment 325.7 499.8 2,126.8 2,174.4 2.1 26.0 52,228.9 50,664.3 Loan commitments given 3,590.0 3,547.4 Guarantee commitments given 8,324.5 17,604.6 -17.9 -51.4 Provisions for off-balance sheet commitments Exposure of off-balance sheet commitments, net of impairment TOTAL Additional analysis of the loan portfolio (IFRS 7) This analysis covers concentration risk as well as unpaid or impaired loans. Disclosures relating to risk concentration Crédit du Nord Group’s core business is Retail Banking in France, which naturally ensures diversification of risks. Concentration risks are monitored with respect to counterparties and economic sectors. • Counterparty concentration risk is reviewed during the loan approval phase, during which the Group’s commitments are systematically summarised: it is also subject to a special half-yearly review (along with sector concentration risk). At September 30, 2013, commitments linked to the top 10 counterparties 11,896.6 21,100.6 64,125.5 71,764.9 accounted for 11.2% of outstandings for Crédit du Nord Group’s business and professional customers (excluding lease finance and disputed loans). Of these counterparties, the top three were major construction companies with commitments primarily in the form of guarantees on very diversified markets (with low historical risk levels). • Sector concentration risk is reviewed on a halfyearly basis (at March 31 and September 30). At September 30, 2013, two sectors accounted for over 10% of outstandings for the Group’s business and professional customers: construction, with a relatively favourable positioning in terms of type of risk (see above). The second sector was wholesale trade (9%), comprised of highly differentiated outstandings. Group Crédit du Nord - Registration document and annual financial report 2013 79 2 Consolidated financial statements Notes to the consolidated financial statements Breakdown of loan outstandings 2013/2012 change Gross outstandings (in EUR millions) 31/12/2013 31/12/2012 in value as a % 34,192.5 34,541.5 -349.0 -1.0% 92.8% 93.7% 174.1 154.3 19.8 -12.8% 289.0 13.2% -40.2 -0.1% Performing loans, neither unpaid nor impaired As a % of total gross outstandings Unpaid but not impaired As a % of total gross outstandings Impaired 0.5% 0.4% 2,479.7 2,190.7 As a % of total gross outstandings TOTAL GROSS OUTSTANDINGS 6.7% 5.9% 36,846.3 36,886.5 Given the continuous deterioration in the general economic environment, the relative weight of impaired outstandings increased in 2013. At December 31, 2013, impaired outstandings accounted for 6.7% of total loans, compared with 5.9% at end-2012. Non-impaired outstandings with past due amounts > 1 year TOTAL 0.7 0.0 0.2 19.7 0.1 0.1 0.1 34.4 8.5 5.4 0.0 0.1 86.5 1.9 1.8 0.1 0.0 33.5 15.4 8.0 0.2 0.4 174.1 30-59 days Businesses and other non-retail customer loans 16.1 0.8 1.9 Very small company & property company loans 22.4 8.6 3.1 Mortgage lending 51.8 20.7 Other individual consumer loans 25.5 4.2 115.8 34.3 TOTAL The amounts presented in the table above refer to the total amounts of loans (remaining principal, interest and unpaid portions) with past due amounts. These loans primarily relate to delinquencies of less than 90 days. When payments are more than 90 days overdue (180 days for property loans), the loans are reclassified as “doubtful loans”. A small number of customers may, on an exceptional basis, be kept in the performing loans category where they agree to rectify their payment status. Non-impaired outstandings with past due amounts st o o d a t € 1 74. 1 mi l l i on a t th e e n d of 2 0 1 3 , representing an increase of 12.8% in relation to 2012). The deterioration affected all our customer segments. The total amount nevertheless remained low (0.5% of outstanding loans). Impaired loans reclassified as performing loans after renegotiation “Renegotiated” loans cover all customer groups. Renegotiated loans are loans that have been restructured (in terms of principal and/or interest 80 180 days - 1 year 0-29 days (in EUR millions) Group Crédit du Nord - Registration document and annual financial report 2013 60-89 days 90-179 days rates and/or maturities) due to the probability that the counterparty will be unable to meet its commitments in the absence of such a restructuring. This does not include commercial renegotiations freely entered into by the Bank in order to maintain the quality of its relations with a customer. These loans are identified from automated data. They correspond to loans restructured between October 1, 2012 and December 31, 2013, when they were in default, and for which their post-restructuring status qualified them for reclassification as performing loans during the period. On these bases, the amount of loans restructured since October 1, 2011 was insignificant (€5.3 million) at the end of 2013. The majority of the loans restructured over the period were still identified as being in default at December 31, 2013. Crédit du Nord Group’s banking practices require renegotiated loans to be maintained in the “impaired loans” category as long as the bank remains uncertain of the customers’ ability to meet their future commitments (definition of default under Basel II). Consolidated financial statements Notes to the consolidated financial statements Guarantees on impaired loans or loans with missed payments Since 2008, Crédit du Nord’s risk management systems have drawn data from an IT application used to manage guarantees received by the Bank. Data for Société Marseillaise de Crédit are now included in these reports. The following method was used to calculate the rate of loans covered by guarantees: the amount of guarantees was capped at the amount of the loan guaranteed, on a loan by loan basis. As a result, certain guarantees were not included, such as guarantees on loans already backed by an intrinsic guarantee (e.g. those linked to the mobilisation of customer receivables). • Individual customers (natural persons and related property investment companies): housing loans (secured by mortgage or against a home loan guarantee) were considered as fully secured; for other medium and long-term loans to property investment 2 partnerships, guarantees were noted at their carrying amount in the database. By default, all other loans were considered to be unsecured. • Other customers: short-term loans were considered as unsecured, with the exception of receivablebacked loans, which were considered as fully secured. Mortgages and finance lease outstandings were deemed to be fully secured; equipment leasing outstandings were considered unsecured. For medium-term loans, guarantees were maintained at their recorded value in the database. Some guarantees were not counted because their real value, should the guarantees be called up, is difficult to estimate (particularly for pledges of unlisted securities, personal sureties, etc.). Guarantees on impaired outstandings at December 31, 2013 (in EUR millions) Undisputed non-performing loans Coverage rate Disputed loans Coverage rate Businesses and other non-retail customer loans 287.4 30.7% 545.7 13.4% Very small company & property company loans 267.0 55.2% 600.4 22.8% Mortgage lending 249.0 100.0% 164.0 100.0% Other individual consumer loans 127.7 - 240.1 - 931.1 52.0% 1,550.2 24.1% TOTAL Hedging rates did not change significantly from 2012 to 2013. The rate was lower for disputed loans (guaranteed outstandings often repaid more quickly, mainly by activating the associated guarantee). The provisioning rate (67%) covered the bulk of the portion not covered by the guarantee. Guarantees on non-impaired outstandings at December 31, 2013 (in EUR millions) Businesses and other non-retail customer loans Due amounts on loans Coverage rate 19.7 24.6% Very small company & property company loans 34.4 67.6% Mortgage lending 88.2 100.0% Other individual consumer loans 31.9 - 174.1 66.8% TOTAL For business customers, the Risk Function validates procedures governing the periodic revaluation of guarantees, which is notably performed during annual loan reviews and systematically when a loan is reclassified as doubtful. Group Crédit du Nord - Registration document and annual financial report 2013 81 2 Consolidated financial statements Notes to the consolidated financial statements Structural interest rate and exchange rate risks With regard to the Group’s structural risk management, Crédit du Nord Group distinguishes between the management of structural balance sheet risks (Asset and Liability Management or ALM) and the management of risks related to trading activities. • Structural interest rate and exchange rate risks are incurred on customer-driven and proprietary activities (transactions involving shareholders’ equity and investments): All decisions concerning the management of any interest rate and/or liquidity mismatch positions generated by the Group’s customer-driven activities are made by the ALM Committee, which meets on a monthly basis under the chairmanship of the Chief Executive Officer. A member of the Finance Division at the shareholder also sits on this committee. – wherever possible, customer-driven transactions are hedged against interest rate and exchange rate risks. This is provided through macro hedging (blanket hedging of portfolios of similar sales transactions) or through micro-hedging (individual hedging of each sales transaction); It should be noted that the ALM Committee delegates the management of short-term interest rate risk to the Treasury and Foreign Exchange Department. This department is responsible for approving hedging transactions with an initial maturity of less than one year, needed to limit short-term interest rate exposure. – interest rate risks on proprietary trading must also be hedged as far as possible. There is no exchange rate risk on these transactions at Crédit du Nord. The Weekly Cash Flow Committee monitors this exposure by examining the following indicators each week: The general aim is to reduce positions exposed to interest rate and exchange rate risk as much as possible by regularly implementing appropriate hedges. Consequently, structural interest rate and exchange rate risks are only incurred on residual positions. • Management of interest rate and exchange rate risks associated with market activities is addressed in the section entitled “Market risks linked to trading activities”. Organisation of the management of structural interest rate and exchange rate risks The principles and standards for managing these risks are defined and overseen by the shareholder. However, each entity is primarily responsible for managing these risks. Crédit du Nord Group therefore develops its own models, measures its risks and sets up hedges on an ad hoc basis, within the framework defined by these risk management standards. The shareholder’s ALM Department carries out a Level Two control on the risk management performed by the entities. 82 At Crédit du Nord, the ALM division, which reports directly to the Finance Division and comes under the authority of the Financial Management Division, is responsible for monitoring and analysing global, interest rate, liquidity and maturity mismatch risk. Group Crédit du Nord - Registration document and annual financial report 2013 • the short-term fixed interest rate position. In absolute value terms, this position must remain under €1,500 million; • exposure to short rates incurred by all transactions, which is limited to €3 million. Structural interest rate risk Structural interest rate risk arises from residual positions (surplus or deficit) in fixed-rate positions with future maturities. All assets and liabilities of Group banks, excluding those related to trading activities, are subject to an identical set of rules governing interest rate risk management. The Group’s principal aim is to reduce each entity’s exposure to interest rate risk as much as possible, once the transformation policy has been defined. Consequently, Crédit du Nord Group follows a policy of systematically hedging structural interest rate risk and, where applicable, implements the hedges needed to reduce the exposure of Group entities to interest rate movements. To this end, the overall interest rate risk of Crédit du Nord Group is subject to exposure limits set by the shareholder’s Finance Committee. Sensitivity is defined as the variation in the net present value of future Consolidated financial statements Notes to the consolidated financial statements (maturities of up to 20 years) residual fixed-rate positions (surplus or deficits on assets and liabilities) for a 1% parallel shift in the yield curve. Observation of these limits is verified within the framework of a regular report submitted to the shareholder. Crédit du Nord Group’s overall limit is €63.3 million (representing around 3.3% of prudential shareholders’ equity). Measurement and monitoring of structural interest rate risks In order to quantify its exposure to structural interest rate risks, the Group analyses all fixed-rate assets and liabilities with future maturities to identify gaps. These positions come from operations remunerated or charged at fixed rates and from their maturities. A s s e t s a n d l i a b i l i t i e s a re g e n e r a l l y a n a l y s e d independently without any a priori matching. Maturities on outstandings are determined on the basis of the contractual terms governing transactions or based on adopted conventions. These conventions are the result of models of customer behaviour patterns based on historical observations (special savings accounts, prepayment rates, etc.) as well as conventional assumptions relating to certain aggregates (principally shareholders’ equity and demand deposits). Stress tests consisting of an immediate parallel shift of +1% and -1% in the yield curve are also carried out. The analysis of structural interest rate risks at Crédit du Nord revealed that: • All on- and off-balance sheet transactions are matchfunded according to their specific characteristics (maturity, interest rate, explicit or implicit options). A model developed by the ALM unit (“notional balance sheet” model) is used to monitor interest rate risk management indicators, in particular a fixed-rate limit, as well as the risks associated with options appearing on the balance sheets of Group entities; • options risk is also subject to regular monitoring and the implementation of appropriate hedges (purchases of caps or swaps); • demand deposits and regulated savings products are subject to specific modelling to lock in medium- 2 and long-term yields. The conservative nature of the models has enabled the Group’s banks to maintain their interest margin. Structural exchange rate risks The overall foreign exchange position is kept within conservative limits and remains small relative to the bank’s net shareholders’ equity. Hedging of interest rate and exchange rate risks In order to manage its exposure to certain market risks, Crédit du Nord Group uses hedges designated as fair value hedges for accounting purposes. It also manages the exposure of its fixed-rate financial assets and liabilities (mainly loans/borrowings, security issues and fixed-rate securities) to risks of fluctuations in long-term interest rates, by setting up hedges qualified as fair value hedges for accounting purposes, principally using interest rate swaps and caps. In order for these transactions to qualify as hedges, the Group documents the hedging relationship in detail from inception, specifying the risk hedged, the risk management strategy and the way in which the effectiveness of the relationship will be documented. The purpose is to avoid the reclassification of hedging derivative portfolios in the accounts to cover the bank against unfavourable variations in the fair value of an item which, as long as the hedging relationship is efficient, has no impact on profit or loss, but could affect it if the item were eliminated from the balance sheet. Tests are regularly carried out to ascertain the hedging relationship and measure its effectiveness. These tests are both forward-looking and retrospective. The future effectiveness of the hedge is calculated using a sensitivity analysis that integrates probable scenarios for changes in market parameters. Retrospective effectiveness is assessed by comparing the variations in fair value of the hedging instrument with the variations in fair value of the hedged item. The hedge is deemed effective if changes in the fair value of the Group Crédit du Nord - Registration document and annual financial report 2013 83 2 Consolidated financial statements Notes to the consolidated financial statements hedged item are almost fully offset by the changes in fair value of the hedging instrument, i.e. the ratio between the two changes is in the 80%-125% range (sliding quarter-on-quarter changes). Effectiveness is measured prospectively each quarter (expected effectiveness over future periods) and retrospectively (actual effectiveness). Liquidity risk Organisation of liquidity risk management The guidelines and standards for the management of liquidity risk are defined by the shareholder. As Crédit du Nord is nevertheless responsible for managing its liquidity and complying with regulatory restrictions, it develops its own models, measures its liquidity positions and finances its activities or reinvests surplus cash in accordance with the standards defined at the Group level. Measurement and monitoring of liquidity risk Crédit du Nord acts as the central refinancing unit of the Group’s banks and financial subsidiaries. The monitoring of outstandings by subsidiary and regulatory ratios is carried out by the ALM unit. Short-term liquidity management is delegated to each subsidiary as part of its cash management activities and is subject to certain limits. Until May 31, 2010, Crédit du Nord applied CRBF Regulation 88-01 as the basis for monitoring liquidity. Since the June 30, 2010 mid-year balance sheet date, Crédit du Nord has opted for the standard liquidity risk management method defined in CB Instruction 2009-05. Crédit du Nord’s short-term liquidity ratio was 242% on average for 2013, a ratio higher than that required. Since 2011, Crédit du Nord has participated in its shareholder’s liquidity programme, the aim of which is to produce specific indicators, notably LCR (short-term ratio < 1 month) and NSFR (average/long term ratio). 84 Group Crédit du Nord - Registration document and annual financial report 2013 Mismatch risk Changes in the structure of the balance sheet are monitored and managed by the ALM unit in order to determine and adjust the refinancing requirements of the Group’s various entities. Measurement of the Group’s long-term financing requirements is based on budget estimates and results of past transactions, making it possible to plan appropriate financing solutions. Crédit du Nord Group has had no trouble securing its financing, mainly thanks to its substantial, diversified deposits, which account for a large portion of its short-, medium- and long-term resources. A special quarterly report on maturity mismatch risk is submitted to the shareholder. Market risk All capital market activities carried out by Crédit du Nord Group are customer-driven. In terms of both products and regions, Crédit du Nord Group only conducts transactions on its own behalf in business segments where it has significant customer interests. The primary purpose of its activities in this area is to maintain a regular presence on the financial markets in order to be able to offer its customers competitive prices. As part of this fundamental strategy: • Crédit du Nord holds very few positions on derivatives markets and regularly matches customer orders through its shareholder, thereby significantly reducing its exposure to market and counterparty risks; • with regard to other instruments, the trading limits imposed on the cash position in terms of geographic regions, authorised volumes and the duration of open positions are determined jointly with the Bank’s shareholder and are kept at low levels given Crédit du Nord’s consolidated equity. Although primary responsibility for risk management naturally rests with the front office managers, responsibility for supervision lies with a special unit which is part of the Treasury and Foreign Exchange Consolidated financial statements Notes to the consolidated financial statements Department. Specifically, this unit carries out the following functions: The method used is the “historical simulation” method. It is based on the following principles: • permanent monitoring of positions and results, in collaboration with the front office; • the creation of a database containing historical information on the main risk factors which are representative of Societe Generale Group’s positions (interest rates, share prices, exchange rates, commodity prices, volatility, credit spreads, etc.). VaR is therefore calculated using a database of several thousand risk factors; • verification of the market criteria used to calculate risks and results; • daily calculation of market risk, using a formal and secure procedure; • daily limit monitoring for each activity. Methods used to measure market risks • the definition of 260 scenarios, corresponding to one-day variations in these market parameters over a sliding one-year period; Market risk is assessed using three main indicators which are used to define exposure limits: • the application of these 260 scenarios to the daily market parameters; • the 99% Value-at-Risk method, in accordance with the regulatory internal model, a composite indicator for day-to-day monitoring of market risks incurred by the bank, in particular in its trading activities; • the revaluation of daily positions, on the basis of the adjusted daily market conditions, and on the basis of a revaluation taking into account the non-linearity of positions. • stress test measurements, based on the 10-year shock-type indicator, are established by Societe Generale and transmitted to Crédit du Nord so that it can incorporate them into its limit monitoring methods; The 99% Value at Risk is the largest loss that would be incurred after eliminating the top 1% of the most unfavourable occurrences: over one year, or 260 scenarios, it corresponds to the average of the second and third largest losses observed. • complementary limits (sensitivity, nominal, holding periods, etc.) which ensure consistency between the total risk limits and the operational limits used by the front office. These limits also enable risks only partially detected by VaR or stress-test measurements to be controlled (as is the case for options). Since June 30, 1998, Crédit du Nord has used an application developed by Societe Generale known as TRAAB (gross annual actuarial rate of return), used by the Treasury and Foreign Exchange Department, which incorporates the data required to calculate risk profiles on a daily basis. This information is also used by Societe Generale for its own consolidated risk monitoring. The model is based on a historical data series of daily movements in interest rate or exchange rate instruments, which are applied to daily positions in order to measure risk with a 99% confidence interval and sensitivity to 10 basis points. Value at Risk (VaR) method This method was introduced at the end of 1996. It is constantly being improved with the addition of new risk factors and the extension of the scope covered. The new risk parameters and changes in the scope of the portfolios are incorporated by Societe Generale into the TRAAB application, and Crédit du Nord then receives the new, updated versions. Societe Generale then uses files sent back by Crédit du Nord in TRAAB format to calculate the VaR. 2 The chart below shows the change in the Group’s 99% Value at Risk (VaR) over the course of 2013; the values indicated present the following characteristics: • change in the portfolio over a 1-day holding period; • a confidence interval of 99%; • historical data considered for the last 260 business days. Group Crédit du Nord - Registration document and annual financial report 2013 85 2 Consolidated financial statements Notes to the consolidated financial statements Trading Value-at-Risk: breakdown by risk factor 1 Day - 99%/FY 2013 (in EUR thousands) 02/01/2013 Forex Treasury currency Securities and off-balance sheet interest rate Netting effect -31 -17 -484 56 Overall -476 (1) -422 -1,004 Minimum -12 -11 -412 NS Maximum -227 -44 -979 NS (1) Average -34 -28 -543 51 31/12/2013 -52 -14 -848 48 LIMITS -1,000 -554 -866 -1,000 (1) Immaterial netting effect: potential min/max losses do not occur simultaneously. A confidence interval of 99% means that over a one day period there is a 99% probability that a potential loss will not exceed the defined value. Netting is defined as the difference between the total VaR and the sum of VaR per risk factor. Its size reflects the more or less high degree of offsetting between the different type of risks (interest rate, treasury exchange rate, securities and off-balance sheet rates) among one another. Value at Risk (1 day - 99%) (in EUR thousands) -1,200 -1,000 -800 -600 -400 -200 0 02/01/13 02/03/13 02/05/13 Limits of the VaR calculation The VaR assessment is based on a conventional model and assumptions. The main methodological limitations therein are as follows: • the use of “1-day” shocks assumes that all positions can be unwound or hedged within one day, which is not the case for some products and in some crisis situations; • the use of the 99% confidence interval does not take into account any losses arising beyond this interval; the VaR is therefore an indicator of losses under 86 Group Crédit du Nord - Registration document and annual financial report 2013 02/07/13 02/09/13 02/11/13 normal market conditions and does not take into account exceptionally large fluctuations; • VaR is calculated using closing prices, so intra-day fluctuations are not taken into account; • there are a number of approximations in the VaR calculation. For example, benchmark indices are used instead of certain risk factors and, in the case of some activities, not all of the relevant risk factors are taken into account, which may be due to difficulties in obtaining daily data, and options held in the trading portfolio are not taken into account. Consolidated financial statements Notes to the consolidated financial statements Crédit du Nord controls the limitations of the VaR model by: • systematically assessing the appropriateness of the model by back-testing to verify that the number of days for which the negative result exceeds the VaR complies with the 99% confidence interval; • supplementing the VaR system with stress test measurements. Note that, given today’s dislocated markets, the historical 99% 1-day VaR seems less appropriate than other risk indicators, such as stress tests. Allocation of market risk limits and organisation of limit monitoring 2 Once a final opinion has been received, the limits are sent by Societe Generale to the CEO’s office and are then compiled and integrated into the daily monitoring and reporting system. The last notification occurred in June 2012. A monitoring report is submitted daily to Societe Generale, in which any breaches are reported. The Finance Department is notified each week by the Treasury and Foreign Exchange Department via a results and limits monitoring report, and monthly via a report covering changes in risks and results. The CEO and CFO also receive a quarterly report on changes in risk from the Treasury and Foreign Exchange Department. Capital market exposure limits are allocated annually as follows: a proposal is drawn up internally and presented to the Executive Committee. If approved, it is transmitted to the Risk Control Division of Societe Generale (the market risk monitoring team) for its opinion. NOTE 4 Cash, due from central banks (in EUR millions) 31/12/2013 31/12/2012 Cash 183.6 174.6 Due to central banks 553.4 1,901.4 Related receivables TOTAL 1.0 1.1 738.0 2,077.1 Group Crédit du Nord - Registration document and annual financial report 2013 87 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 5 Financial liabilities at fair value through profit or loss Financial assets at fair value through profit or loss 31/12/2013 (in EUR millions) Valuation Valuation determined determined using prices using observable quoted data other than on active quoted market markets prices (L1) (L2) 31/12/2012 Valuation determined mainly using nonobservable market data (L3) Valuation Valuation determined determined using prices using observable quoted data other than on active quoted market markets prices Total (L1) (L2) Valuation determined mainly using nonobservable market data (L3) Total ASSETS TRADING PORTFOLIO Bonds and other fixed-income securities 0.6 - - 0.6 2.2 - - 2.2 13.8 - - 13.8 17.8 - - 17.8 - - - - - - - - 14.4 - - 14.4 20.0 - - 20.0 114.9 123.0 1.8 239.7 60.8 105.8 2.0 168.6 0.4 1,385.9 - 1,386.3 0.1 1,236.6 - - - - - 115.3 1,508.9 1.8 1,626.0 60.9 1,342.4 - - - - - - - - Interest rate instruments - 48.3 - 48.3 - 97.7 - 97.7 Firm transactions - 43.2 - 43.2 - 85.4 - 85.4 Swaps - 43.2 - 43.2 - 85.4 - 85.4 FRAs - - - - - - - - Options - 5.1 - 5.1 - 12.3 - 12.3 Shares and other equity securities Other financial assets SUB-TOTAL ASSETS HELD FOR TRADING FINANCIAL ASSETS MEASURED UNDER THE FAIR VALUE OPTION RECOGNISED IN PROFIT OR LOSS Bonds and other fixed-income securities Shares and other equity securities (1) Other financial assets SUB-TOTAL FINANCIAL ASSETS MEASURED UNDER THE FAIR VALUE OPTION RECOGNISED IN PROFIT AND LOSS SUB-TOTAL SEPARATE ASSETS RELATING TO EMPLOYEE BENEFITS - - 1,236.7 - - 2.0 1,405.3 TRADING DERIVATIVES Options on organised markets - - - - - - - - OTC options - - - - - - - - Caps, floors, collars 12.3 - 5.1 - 5.1 - 12.3 - Foreign exchange instruments - 37.1 - 37.1 - 38.9 - 38.9 Firm transactions - 29.3 - 29.3 - 31.2 - 31.2 Options - 7.8 - 7.8 - 7.7 - 7.7 Equity and index instruments - - - - - - - - Other forward financial instruments - - - - - - - - Instruments on organised markets - - - - - - - - OTC instruments SUB-TOTAL TRADING DERIVATIVES - - - - - - - - - 85.4 - 85.4 - 136.6 - 136.6 129.7 1,594.3 1.8 1,725.8 80.9 1,479.0 TOTAL FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS (1) (1) Including UCITS. 88 Group Crédit du Nord - Registration document and annual financial report 2013 2.0 1,561.9 2 Consolidated financial statements Notes to the consolidated financial statements Changes in financial assets at fair value through profit or loss determined using non-observable parameters (third level) Financial assets using fair value option through profit or loss Trading portfolio (in EUR millions) Bonds and Bonds and other fixed- Shares and Other other fixed- Shares and income secu- other equity financial income other equity rities securities assets securities securities Balance at January 1, 2013 - - 2.0 - Trading financial derivatives Other Interest Foreign Equity and financial rate deri- exchange index deriassets vatives derivatives vatives - - - - Other Total finanforward cial assets Credit financial at fair value Commodity derivainstruthrough derivatives tives ments profit or loss - - - 2.0 Acquisitions Disposals/ redemptions - Transfer to Level 2 - Transfer to Level 1 Transfer from Level 2 Transfer from Level 1 Gains and losses for the period Foreign exchange differences Changes in scope and other changes BALANCE AT DECEMBER 31, 2013 - - -0.2 -0.2 - - - 1.8 - - - - - - - - Group Crédit du Nord - Registration document and annual financial report 2013 1.8 89 2 Consolidated financial statements Notes to the consolidated financial statements Financial liabilities at fair value through profit or loss 31/12/2013 (in EUR millions) Valuation Valuation determined determined using prices using observable quoted data other than on active quoted market markets prices (L1) (L2) 31/12/2012 Valuation determined mainly using nonobservable market data (L3) Valuation Valuation determined determined using prices using observable quoted data other than on active quoted market markets prices Total (L1) (L2) Valuation determined mainly using nonobservable market data (L3) Total LIABILITIES TRADING PORTFOLIO Debt securities Amounts payable on borrowed securities Bonds and other fixed-income securities sold short Shares and other equity securities sold short - - - - - - - - - - - - - - - - - - - - - - - - 0.1 - - 0.1 0.2 - - 0.2 - - - - - - - - 0.1 - - 0.1 0.2 - - 0.2 Interest rate instruments - 55.5 - 55.5 - 98.3 - 98.3 Firm transactions Other financial liabilities SUB-TOTAL TRADING PORTFOLIO TRADING DERIVATIVES - 52.1 - 52.1 - 94.2 - 94.2 Swaps - 52.1 - 52.1 - 94.2 - 94.2 FRAs - - - - - - - - Options - 3.4 - 3.4 - 4.1 - 4.1 Options on organised markets - - - - - - - - OTC options - - - - - - - - Caps, floors, collars - 3.4 - 3.4 - 4.1 - 4.1 Foreign exchange instruments - 37.1 - 37.1 - 38.4 - 38.4 Firm transactions - 28.5 - 28.5 - 29.7 - 29.7 Options - 8.6 - 8.6 - 8.7 - 8.7 Equity and index instruments - - - - - - - - Other forward financial instruments - - - - - - - - Instruments on organised markets - - - - - - - - OTC instruments SUB-TOTAL TRADING DERIVATIVES SUB-TOTAL FINANCIAL LIABILITIES AT FAIR VALUE THROUGH PROFIT OR LOSS (2) - - - - - - - - - 92.6 - 92.6 - 136.7 - 136.7 - 2,382.1 - 2,382.1 - 1,256.6 - 1,256.6 0.1 2,474.7 - 2,474.8 0.2 1,393.3 - 1,393.5 TOTAL FINANCIAL LIABILITIES AT FAIR VALUE THROUGH PROFIT OR LOSS 31/12/2013 (in EUR millions) TOTAL FINANCIAL LIABILITIES AT FAIR VALUE THROUGH PROFIT OR LOSS (2) Amount repayable Fair value at maturity 2,382.1 31/12/2012 Difference between fair value and amount repayable at maturity 2,364.6 17.5 Amount repayable Fair value at maturity 1,256.6 1,270.0 Difference between fair value and amount repayable at maturity -13.4 (2) The change in fair value attributable to own credit risk generated an expense of -€43.5 million at December 31, 2013. Revaluation differences linked to the Group’s issuer credit risk are measured using models incorporating the Group’s most recent actual refinancing terms and conditions on the markets and the residual maturity of the relevant liabilities. 90 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Notes to the consolidated financial statements 2 NOTE 6 Hedging derivatives 31/12/2013 31/12/2012 (in EUR millions) Assets Liabilities Assets Liabilities Fair value hedge (1) 844.6 422.9 1,234.2 565.7 842.9 422.9 1,233.1 565.7 842.9 422.9 1,233.1 565.7 1.7 - 1.1 - 1.7 - 1.1 - Interest rate instruments Firm transactions Swaps Options Caps, floors, collars Cash flow hedge TOTAL 0.2 - - - 844.8 422.9 1,234.2 565.7 (1) Including Macro Fair Value Hedge derivatives NOTE 7 Available-for-sale financial assets 31/12/2013 (in EUR millions) Valuation Valuation determined determined using using prices observable quoted data other than on active quoted market markets prices (L1) (L2) 31/12/2012 Valuation determined mainly using nonobservable market data (L3) Total - 3,042.7 Valuation Valuation determined determined using using prices observable quoted data other than on active quoted market markets prices (L1) (L2) Valuation determined mainly using nonobservable market data (L3) Total - 689.3 CURRENT ASSETS Treasury notes and similar securities 3,042.7 - o/w related receivables o/w impairments Bonds and other fixed-income securities 2,640.8 5,349.5 - o/w related receivables o/w impairments Shares and other equity securities(1) - 92.4 5.3 o/w related receivables o/w impairments SUB-TOTAL Long-term investment securities 5,683.5 5,441.9 - 14.9 217.4 o/w loaned securities 5.6 - - 7,990.3 2,634.3 4,320.6 - 6,954.9 67.5 63.4 -21.0 -14.3 97.7 0.9 8.1 5.2 - -3.4 232.3 3,324.5 4,328.7 - - 5.2 7,658.4 469.8 14.9 5,683.5 5,456.8 - - 217.4 -3.8 232.3 222.7 11,363.0 - 469.8 0.1 -2.9 - 14.2 -3.3 - o/w impairments TOTAL AVAILABLE-FOR-SALE FINANCIAL ASSETS - 12.7 5.3 11,130.7 o/w related receivables SUB-TOTAL 689.3 - - - 3,324.5 4,328.7 - - 469.8 469.8 475.0 8,128.2 - - (1) Including UCITS. Group Crédit du Nord - Registration document and annual financial report 2013 91 2 Consolidated financial statements Notes to the consolidated financial statements Activity in available-for-sale financial assets 2013 2012 8,128.2 6,668.3 (in EUR millions) Balance at January 1, 2013 Acquisitions Disposals/redemptions/mergers 6,728.0 3,480.3 -3,233.9 -2,313.2 Reclassifications and changes in scope Gains and losses on changes in fair value booked to equity -206.9 (2) -41.0 (3) 334.9 -57.5 Change in impairment of fixed-income securities booked to profit or loss -6.8 Change in impairment of equity instruments booked to profit or loss Change in related receivables Foreign exchange differences BALANCE AT DECEMBER 31, 2013 - 1.0 0.9 11.2 -1.9 -0.3 -0.1 11,363.0 8,128.2 (2) The amounts reported as “reclassifications and changes in scope” can be attributed to the conversion of Antarius shares into available-for-sale securities and the conversion of convertible bonds into shares, previously measured at fair value through profit or loss. (3) The difference in relation to “Revaluation of available-for-sale assets” under shareholders’ equity relates mainly to €69.7 million for “Insurance - net allowances for deferred profit sharing” and -€50.5 million for “Unrealised gains or losses on available-or-sale securities”. Change in inventory of available-for-sale assets whose valuation is not based on market parameters (in EUR millions) Balance at January 1, 2013 Treasury notes and similar securities Bonds and other fixed- Shares and other income securities equity securities - - 5.2 Acquisitions Disposals/redemptions -0.1 Transfers to Level 2 Long-term investment securities Total 469.8 475.0 0.1 0.1 -242.9 -243.0 -8.8 -8.8 Transfers from Level 1 - Gains and losses for the period booked to equity 0.2 -0.6 Change in impairment of fixed-income securities booked to profit or loss o/w: -0.4 - increase - write-back - Impairment of equity instruments booked to profit or loss -0.2 -0.2 Change in related receivables - Foreign exchange differences - Changes in scope and other changes BALANCE AT DECEMBER 31, 2013 92 - Group Crédit du Nord - Registration document and annual financial report 2013 - 5.3 217.4 222.7 Consolidated financial statements Notes to the consolidated financial statements 2 NOTE 8 Due from banks (in EUR millions) Current accounts Overnight deposits and loans and others Loans secured by overnight notes Related receivables 31/12/2013 31/12/2012 502.9 2,180.5 1,801.7 7.0 - - 0.4 0.2 TOTAL - DEMAND AND OVERNIGHTS 2,305.0 2,187.7 Term deposits and loans 2,192.6 3,658.2 Loans secured by notes and securities - - Securities received under term repurchase agreements - - 101.6 95.5 29.8 5.8 Subordinated loans and participating securities Related receivables Total - term receivables TOTAL GROSS Provisions for impairment TOTAL NET Fair value of amounts due from banks (1) 2,324.0 3,759.5 4,629.0 5,947.2 -0.5 -0.5 4,628.5 5,946.7 4,628.5 5,946.7 It should also be noted that, of the total amount due from banks at December 31, 2013, €2,549.4 million represented transactions with Societe Generale Group (€3,766.8 million at December 31, 2012). (1) Breakdown of the fair value of amounts due from banks by level: 31/12/2013 (in EUR millions) Level 1 Valuation determined using prices quoted on active markets Level 2 Valuation determined using observable data other than quoted market prices Level 3 Valuation determined mainly using non-observable market data TOTAL GROSS 4,628.5 4,628.5 Group Crédit du Nord - Registration document and annual financial report 2013 93 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 9 Customer loans (in EUR millions) Trade notes 31/12/2013 31/12/2012 541.5 620.8 0.5 0.6 542.0 621.4 2,018.8 2,148.2 Related receivables TOTAL TRADE NOTES Other customer loans Short-term loans Export loans Equipment loans Housing loans Other loans 56.6 67.1 6,394.7 6,552.1 18,666.5 18,150.1 4,476.2 4,324.0 Related receivables TOTAL - OTHER CUSTOMER LOANS Overdrafts 52.1 56.2 31,664.9 31,297.7 2,081.4 2,197.3 23.8 23.8 2,105.2 2,221.1 34,312.1 34,140.2 -1,162.4 -1,094.0 Related receivables TOTAL - OVERDRAFTS TOTAL GROSS (1) Impairments of individually impaired loans Impairments of groups of homogeneous assets -122.0 -78.0 IMPAIRMENTS -1,284.4 -1,172.0 NET AMOUNT 33,027.7 32,968.2 Securities purchased under resale agreements (including related receivables) - - TOTAL - CUSTOMER LOANS 33,027.7 32,968.2 Fair value of customer loans (2) 33,580.7 33,403.2 (1) At December 31, 2013, individual loans with a probable risk of loss amounted to €2,267.4 million versus €2,021.1 million at December 31, 2012. The provisioning ratio for doubtful and disputed loans net of guarantees received is 75.2%. The guarantees taken into account do not include guarantees on finance lease outstandings. (2) Breakdown of the fair value of customer loans by level: (in EUR millions) Level 1 Valuation determined using prices quoted on active markets - Level 2 Valuation determined using observable data other than quoted market prices - Level 3 Valuation determined mainly using non-observable market data TOTAL GROSS 94 31/12/2013 Group Crédit du Nord - Registration document and annual financial report 2013 33,580.7 33,580.7 Consolidated financial statements Notes to the consolidated financial statements 2 Breakdown of other customer loans (in EUR millions) 31/12/2013 31/12/2012 Non-financial customers 31,611.9 31,239.8 Business customers 13,175.0 13,231.5 Individual customers 17,185.9 16,656.5 Local authorities Professional customers Governments and central administrations Others Financial customers TOTAL - BREAKDOWN OF OTHER CUSTOMER LOANS Related receivables TOTAL - OTHER CUSTOMER LOANS 12.6 19.4 1,108.2 1,131.6 2.3 52.8 127.9 148.0 0.9 1.7 31,612.8 31,241.5 52.1 56.2 31,664.9 31,297.7 NOTE 10 Non-current assets held for sale and associated liabilities (in EUR millions) 31/12/2013 31/12/2012 ASSETS Fixed assets and goodwill 1.6 - Financial assets - - Loans - - Due from banks - - Customer loans - - Other loans - - - - 1.6 - Provisions - - Liabilities - - Due to banks - - Customer deposits - - Other debts - - Other assets TOTAL ASSETS LIABILITIES Other liabilities TOTAL LIABILITIES - - - - Group Crédit du Nord - Registration document and annual financial report 2013 95 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 11 Lease financing and similar agreements 31/12/2013 31/12/2012 1,616.0 1,665.3 587.6 581.7 5.8 0.2 2,209.4 2,247.2 -79.0 -68.7 Impairments of lease financing assets -0.9 -0.6 Impairments of groups of homogeneous assets -2.7 -3.5 SUB-TOTAL -82.6 -72.8 TOTAL NET 2,126.8 2,174.4 2,183.0 2,175.5 (in EUR millions) Non-real estate lease financing agreements Real estate lease financing agreements Related receivables SUB-TOTAL Impairments of individually impaired loans Fair value of receivables on lease financing and similar assets (1) The activities of Star Lease, the equipment leasing subsidiary, break down as follows: 56% industrial equipment, 38% transport equipment, 4% IT hardware and 2% office equipment. (1) Breakdown of the fair value of lease financing and similar transactions by level: 31/12/2013 (in EUR millions) Level 1 Valuation determined using prices quoted on active markets - Level 2 Valuation determined using observable data other than quoted market prices - Level 3 Valuation determined mainly using non-observable market data 2,183.0 TOTAL GROSS 2,183.0 Breakdown of lease financing outstandings (excluding doubtful outstandings) (in EUR millions) Gross investment Less than one year 1-5 years More than five years Present value of minimum payments receivable Less than one year 1-5 years More than five years Unearned financial income Non-guaranteed residual values receivable by the lessor 96 Group Crédit du Nord - Registration document and annual financial report 2013 31/12/2013 31/12/2012 2,424.4 2,363.6 755.3 718.9 1,292.0 1,277.2 377.1 367.5 2,124.5 2,176.7 714.5 694.3 1,104.2 1,138.9 305.8 343.5 216.0 117.0 83.9 69.8 Consolidated financial statements Notes to the consolidated financial statements 2 NOTE 12 Held-to-maturity financial assets 31/12/2013 31/12/2012 - - Listed - - Unlisted - - Related receivables - - (in EUR millions) Treasury notes and similar securities Bonds and other fixed-income securities Listed Unlisted Related receivables Impairments TOTAL HELD-TO-MATURITY FINANCIAL ASSETS Fair value of held-to-maturity financial assets (1) 2.1 26.0 - 24.5 3.1 4.6 - - -1.0 -3.1 2.1 26.0 2.1 26.1 (1) Breakdown of the fair value of held-to-maturity financial assets by level: 31/12/2013 (in EUR millions) Level 1 Valuation determined using prices quoted on active markets - Level 2 Valuation determined using observable data other than quoted market prices - Level 3 Valuation determined mainly using non-observable market data TOTAL GROSS 2.1 2.1 Group Crédit du Nord - Registration document and annual financial report 2013 97 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 13 Tax assets and liabilities (in EUR millions) 31/12/2013 31/12/2012 (1) Current tax assets 90.8 221.0 Deferred tax assets 292.2 335.0 TOTAL TAX ASSETS 383.0 556.0 Current tax liabilities 231.2 280.8 Deferred tax liabilities 537.4 617.4 768.6 898.2 TOTAL TAX LIABILITIES (1) Amounts restated relative to the financial statements published in 2012, following the entry into force of the amendments to IAS 19, with retrospective application. Deferred taxes on items debited or credited directly to equity can be broken down as follows: 31/12/2013 31/12/2012 On items subsequently reclassified in the income statement -0.6 -1.4 Available-for-sale financial assets -0.6 -1.4 - - (in EUR millions) Hedging derivatives Share of gains or losses booked directly to equity on companies accounted for by the equity method and that will be subsequently reclassified in the income statement - - On items not subsequently reclassified in the income statement 10.6 - Actuarial gains or losses on post-employment benefits 10.6 - - - 10.0 -1.4 Share of gains or losses booked directly to equity on companies accounted for by the equity method and that will not be subsequently reclassified in the income statement TOTAL (2) (2) o/w €10.6 million at December 31, 2013 included in deferred tax assets and €0.6 million in deferred tax liabilities versus €1.4 million included in deferred tax assets at December 31, 2012. 98 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Notes to the consolidated financial statements 2 NOTE 14 Other assets and liabilities (in EUR millions) 31/12/2013 31/12/2012 (1) OTHER ASSETS Securities transactions 1.0 1.2 Guarantee deposits paid (2) 38.5 33.3 Other sundry receivables 76.8 68.6 Prepaid expenses and deferred income 95.5 108.7 Impairments -1.0 -0.6 Other insurance assets 274.2 270.0 TOTAL OTHER ASSETS 485.0 481.2 154.9 168.3 OTHER LIABILITIES Accounts payable after collection Securities transactions 17.1 66.5 Guarantee deposits received (3) 34.8 52.3 Expenses payable on employee benefits 157.1 148.8 Other sundry payables 448.2 378.3 Accrued expenses and deferred income 278.9 315.5 Other insurance liabilities TOTAL OTHER LIABILITIES 9.8 10.3 1,100.8 1,140.0 (1) Amounts restated relative to the financial statements published in 2012, following the entry into force of the amendments to IAS 19, with retrospective application. (2) Primarily security deposits paid on financial instruments. (3) Primarily security deposits received on financial instruments. Group Crédit du Nord - Registration document and annual financial report 2013 99 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 15 Fixed assets (in EUR millions) Gross value at 31/12/2012 Inflows Outflows Change in scope and reclassifications 263.7 25.1 -34.3 - Intangible assets Software created Software purchased 88.9 0.4 - -0.4 122.5 1.3 -0.5 -0.4 475.1 26.8 -34.8 -0.8 Land and buildings 324.5 6.2 -1.4 -8.4 IT hardware 137.7 1.8 -0.9 -5.1 Other tangible assets 486.2 33.7 -0.2 -36.8 Real estate leasing 1.7 - - - Equipment leasing - - - - 950.1 41.7 -2.5 -50.3 21.1 0.9 -25.1 10.1 Other intangible assets SUB-TOTAL INTANGIBLE ASSETS Operating tangible assets SUB-TOTAL OPERATING TANGIBLE ASSETS Investment property Land and buildings Fixed-assets in progress SUB-TOTAL INVESTMENT PROPERTY TOTAL - TANGIBLE AND INTANGIBLE FIXED ASSETS 100 Group Crédit du Nord - Registration document and annual financial report 2013 - - - - 21.1 0.9 -25.1 10.1 1,446.3 69.4 -62.4 -41.0 Consolidated financial statements Notes to the consolidated financial statements Gross value at 31/12/2013 Cumulated amortisation and depreciation at 31/12/2012 Allocations 254.5 -175.8 -22.8 - 2 Amortisation and depreciation for the year Change in scope and reclassifications Net value at 31/12/2013 Net value at 31/12/2012 33.3 - 89.2 87.9 Impairments Write-backs 88.9 -86.1 -1.9 - - 0.4 1.3 2.8 122.9 -11.6 -3.6 - - - 107.7 110.9 466.3 -273.5 -28.3 - 33.3 0.4 198.2 201.6 320.9 -84.9 -12.6 - 0.5 3.9 227.8 239.6 133.5 -125.3 -5.5 - 0.9 4.5 8.1 12.4 482.9 -347.2 -34.5 -0.5 -0.4 31.2 131.5 139.0 1.7 -1.6 - - - - 0.1 0.1 - - - - - - - - 939.0 -559.0 -52.6 -0.5 1.0 39.6 367.5 391.1 7.0 -10.5 -0.7 - 7.1 0.9 3.8 10.6 - - - - - - - - 7.0 -10.5 -0.7 - 7.1 0.9 3.8 10.6 1,412.3 -843.0 -81.6 -0.5 41.4 40.9 569.5 603.3 Group Crédit du Nord - Registration document and annual financial report 2013 101 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 16 Goodwill (in EUR millions) Gross value at 31/12/2012 508.0 Acquisitions and other increases - Disposals and other decreases - GROSS VALUE AT 31/12/2013 508.0 Impairment of goodwill at 31/12/2012 - Impairment losses - IMPAIRMENT OF GOODWILL AT 31/12/2013 Net value at 31/12/2012 NET VALUE AT 31/12/2013 508.0 508.0 Main sources of net goodwill at December 31, 2013 (in EUR millions) 10.2 Banque Laydernier 12.8 Banque Kolb 22.3 Banque Tarneaud Société Marseillaise de Crédit Fortis branches NET VALUE AT 31/12/2013 102 Banque Courtois Group Crédit du Nord - Registration document and annual financial report 2013 3.3 454.2 5.2 508.0 Consolidated financial statements Notes to the consolidated financial statements 2 NOTE 17 Impairments and provisions Impairments Note (in EUR millions) Asset impairments at 31/12/2012 Allocations Write-backs available Write-backs used Others Asset impairments at 31/12/2013 Banks 8 0.5 - - - - 0.5 Loans to customers 9 1,094.0 424.2 -252.7 -103.1 - 1,162.4 Lease financing and similar agreements 11 68.7 49.5 -34.5 -4.7 - 79.0 Provisions for homogeneous assets 9 81.5 44.2 -1.0 - - 124.7 Available-for-sale assets 7 21.5 0.5 -0.1 - 5.3 (1) 27.2 Held-to-maturity assets 12 3.0 - -2.0 - - 1.0 Fixed assets 15 0.8 0.5 - - - 1.3 Others TOTAL IMPAIRMENTS 0.6 0.6 - -0.3 - 0.9 1,270.6 519.5 -290.3 -108.1 5.3 1,397.0 (1) Permanent impairment recognised by Antarius, for which the risk of loss is borne by policyholders. Provisions Provisions at 31/12/2012 (2) Allocations (in EUR millions) Provisions for employee benefits Provisions for property risks (3) Provisions for disputes Provisions for off-balance sheet commitments with credit institutions Provisions for off-balance sheet commitments with customers Tax provisions Other provisions (4) TOTAL PROVISIONS 128.9 15.2 Write-backs available Write-backs used Effect of discounting Others Provisions at 31/12/2013 -1.7 -15.1 -10.5 0.2 117.0 0.3 - - - - - 0.3 14.7 3.1 -3.8 -3.1 - - 10.9 - - - - - - - 51.4 8.6 -42.1 - - - 17.9 3.1 - -0.3 -2.8 - - 18.2 1.0 -0.4 -1.8 - 0.1 216.6 27.9 -48.3 -22.8 -10.5 0.3 17.1 (5) 163.2 (2) Amounts restated relative to the financial statements published in 2012, following the entry into force of the amendments to IAS 19, with retrospective application. (3) Provisions for property risks cover termination losses relative to investments in property programmes. (4) The other provisions have no effect on the cost of risk. (5) Home savings provisions totalled €15.3 million at December 31, 2013, in line with December 31, 2012 (see Note 21). Group Crédit du Nord - Registration document and annual financial report 2013 103 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 18 Due to banks (in EUR millions) Current accounts Overnight deposits and borrowings 31/12/2013 31/12/2012 227.4 250.9 93.4 163.8 Borrowings secured by overnight notes - - Securities loaned under overnight repurchase agreements - - Related payables TOTAL DEMAND DEPOSITS Term deposits and borrowings Borrowings secured by notes and securities Securities sold under term repurchase agreements Related payables TOTAL TERM DEPOSITS Revaluation of hedged items TOTAL Fair value of amounts due to banks (1) 0.1 0.1 320.9 414.8 1,001.6 7,215.9 53.3 - - - 6.1 32.4 1,061.0 7,248.3 63.4 91.7 1,445.3 7,754.8 1,445.3 7,754.8 It should also be noted that, at December 31, 2013, €771 million of the total amount due to banks represented transactions with Societe Generale Group (€3,701.5 million at December 31, 2012). (1) Breakdown of the fair value of amounts due to banks by level: (in EUR millions) Level 1 Valuation determined using prices quoted on active markets Level 2 Valuation determined using observable data other than quoted market prices Level 3 Valuation determined mainly using non-observable market data TOTAL GROSS 104 Group Crédit du Nord - Registration document and annual financial report 2013 31/12/2013 1,445.3 - 1,445.3 Consolidated financial statements Notes to the consolidated financial statements 2 NOTE 19 Customer deposits 31/12/2013 31/12/2012 Demand regulated savings accounts 9,289.5 8,904.0 Term regulated savings accounts 2,013.0 1,952.3 Demand and overnight accounts 15,751.3 14,792.9 (in EUR millions) Companies and individual entrepreneurs 9,445.7 8,834.2 Individual customers 5,563.8 5,189.9 Financial customers 10.6 5.2 731.2 (1) Others Term accounts 763.6 3,060.9 2,720.4 2,768.5 2,346.1 Individual customers 135.5 194.4 Financial customers - Companies and individual entrepreneurs Others 156.9 Borrowings secured by notes and securities Securities sold under overnight repurchase agreements (2) 179.9 - - 42.5 - Securities sold under term repurchase agreements 93.5 73.9 Related payables 58.3 172.1 Guarantee deposits TOTAL Fair value of customer deposits (3) 1.6 1.4 30,310.6 28,617.0 30,310.6 28,616.9 (1) Of which €170.5 million associated with governments and central administrations. (2) Of which €7.2 million associated with governments and central administrations. (3) Breakdown of the fair value of customer deposits by level: 31/12/2013 (in EUR millions) Level 1 Valuation determined using prices quoted on active markets Level 2 Valuation determined using observable data other than quoted market prices Level 3 Valuation determined mainly using non-observable market data TOTAL GROSS 30,310.6 - 30,310.6 Group Crédit du Nord - Registration document and annual financial report 2013 105 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 20 Debt securities 31/12/2013 31/12/2012 8.0 9.3 Money market and negotiable debt securities 8,333.4 5,982.8 Bonds 2,018.6 699.6 31.8 25.9 10,391.8 6,717.6 - - 10,391.8 6,717.6 9,644.3 5,058.3 10,443.3 6,784.7 (in EUR millions) Savings certificates Related payables SUB-TOTAL Revaluation of hedged items TOTAL o/w amount of variable-rate debt Fair value of debt securities (1) (1) Breakdown of the fair value of debt securities by level: (in EUR millions) Level 1 Valuation determined using prices quoted on active markets Level 2 Valuation determined using observable data other than quoted market prices Level 3 Valuation determined mainly using non-observable market data TOTAL GROSS 106 Group Crédit du Nord - Registration document and annual financial report 2013 31/12/2013 10,443.3 - 10,443.3 Consolidated financial statements Notes to the consolidated financial statements 2 NOTE 21 PEL/CEL home savings accounts A. Outstanding deposits in PEL/CEL accounts 31/12/2013 31/12/2012 Less than 4 years old 730.2 601.3 Between 4 and 10 years old 341.1 375.0 More than 10 years old 668.7 679.8 1,740.0 1,656.1 280.5 305.2 2,020.5 1,961.3 31/12/2013 31/12/2012 Less than 4 years old 13.6 23.1 Between 4 and 10 years old 14.3 13.3 1.9 2.0 29.8 38.4 31/12/2013 31/12/2012 Less than 4 years old - 5.9 Between 4 and 10 years old - 0.8 More than 10 years old 13.1 3.3 SUB-TOTAL 13.1 10.0 1.4 4.3 (in EUR millions) PEL accounts SUB-TOTAL CEL accounts TOTAL B. Outstanding housing loans granted in respect of PEL/CEL accounts (in EUR millions) More than 10 years old TOTAL C. Provisions for commitments linked to PEL/CEL accounts (1) (in EUR millions) PEL accounts CEL accounts Drawn-down loans TOTAL 0.8 1.0 15.3 15.3 (1) These provisions are booked as “Provisions for general risk and commitments” (see Note 17). D. Methods used to establish the parameters for valuing provisions The parameters used to estimate future customer behaviour are derived from historical observations of customer behaviour patterns over long periods (over ten years). The value of these parameters can be adjusted if any changes are subsequently made to regulations with the potential to undermine the reliability of past data as an indicator of future customer behaviour. The values of the different market parameters used, notably interest rates and margins, are calculated on the basis of observable data and constitute a best estimate, at the date of valuation, of the future value of these elements for the period concerned, in line with the retail banking division’s policy of interest rate risk management. The discount rates used are derived from zero coupon swaps vs. the Euribor yield curve at the date of valuation, averaged over a 12-month period Group Crédit du Nord - Registration document and annual financial report 2013 107 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 22 Employee benefits 1. Post-employment defined contribution plans Defined contribution plans limit the Group’s liability to the contributions paid to the plan but do not commit the Group to a specific level of future benefits. 2. The main defined contribution plans provided to employees of the Group are based in France. They include State pension plans and national retirement plans such as ARRCO and AGIRC, pension schemes for which the only commitment is to pay annual contributions (PERCO) and multi-employer plans. Post-employment defined benefit plans 2.1 Reconciliation of assets and liabilities recorded in the balance sheet 31/12/2013 31/12/2012 Present value of defined benefit obligations (A) 119.2 134.0 Fair value of plan assets (B) -90.3 -93.4 Actuarial deficit (C) = (A) + (B) 28.9 40.6 Present value of unfunded obligations (D) 37.2 37.7 Effect of asset ceiling (E) - - Separate assets (F) - - 66.1 78.3 (in EUR millions) NET BALANCE RECORDED ON THE BALANCE SHEET (C + D - E - F) Notes: 1. Post-employment retirement plans include plans offering pre- and post-retirement benefits in the form of annuities and termination benefits. Pension benefit annuities are paid additionally to State pension plans. 2. The present value of defined benefit obligations have been valued by independent qualified actuaries. 108 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Notes to the consolidated financial statements 2.2 2 Components of the cost of defined benefits 31/12/2013 31/12/2012 6.7 5.4 Employee contributions - - Past service cost/reductions - - Impact of settlements - -5.0 2.2 3.2 - - (in EUR millions) Current service cost for the year, including social security contributions Net interest Transfers of unrecognised assets Changes in consolidation scope and other adjustments for the period - -0.5 8.9 3.1 -5.5 -8.1 -0.1 -0.2 Actuarial gains and losses due to changes in economic and financial assumptions -3.1 24.8 Experience gains and losses -1.8 -4.5 - - Components recognised in the income statement Actuarial gains and losses related to assets (1) Actuarial gains and losses due to changes in demographic assumptions Impact of asset ceiling Components recognised in gains and losses booked directly to equity TOTAL COMPONENTS OF COST OF DEFINED BENEFITS -10.5 12.0 -1.6 15.1 (1) Return on plan assets, from which the amount of interest already expensed is deducted. 2.3 Changes in net liabilities of post-employment plans recognised in the balance sheet 2.3.1 Changes in the present value of defined benefit obligations 2013 (in EUR millions) VALUE AT JANUARY 1 Current service cost for the year, including social security contributions 2012 171.8 159.7 6.7 5.4 Employee contributions - - Past service cost/reductions - - Impact of settlements - - 4.5 6.4 Net interest Actuarial gains and losses due to changes in demographic assumptions -0.1 -0.2 Actuarial gains and losses due to changes in economic and financial assumptions -3.2 24.7 Experience gains and losses -1.8 -4.5 - - -21.5 -14.3 - - Foreign currency exchange adjustment Benefit payments Acquisition of subsidiaries Transfers and others VALUE AT DECEMBER 31 - -5.5 156.4 171.7 Group Crédit du Nord - Registration document and annual financial report 2013 109 2 Consolidated financial statements Notes to the consolidated financial statements 2.3.2 Changes in fair value of plan assets and separate assets (in EUR millions) 2013 2012 VALUE AT JANUARY 1 93.4 77.2 2.3 3.2 - - 5.5 8.1 - - Interest expenses related to plan assets Interest expenses related to separate assets Actuarial gains and losses related to assets Foreign currency exchange adjustment Employee contributions - - Employer contributions 8.4 16.2 Benefit payments -19.3 -11.3 Acquisition of subsidiaries - - Transfers, settlements and others - - 90.3 93.4 VALUE AT DECEMBER 31 2.4 Information on funding of pension plans and plan funding conditions 2.4.1 General information on funding assets (composition, all plans combined and future contributions) The fair value of plan assets is comprised of 24.3% bonds, 57.9% equities and 17.8% other assets. Surplus plan assets totalled €0.2 million. The employer contributions for the defined benefit postemployment plans in 2014 will be determined after the year-end evaluations. Overall, 58% of plans are hedged, but depending on the entity and the plan, hedging rates range from 0% to 107%. 2.4.2 Actual returns on funding assets Actual returns on plan assets and separate assets were: (in EUR millions) Plan assets 2013 2012 7.8 11.3 - - Separate assets 2.5 Main assumptions for post-employment plans (in EUR millions) Future salary increase (including inflation) 2013 3.5% 2012 (1) 3.5% (1) Except for Société Marsellaise de Crédit. The discount rate used depends on the term of each plan (1.1% at 3 years/1.5% at 5 years/2.7% at 10 years/3.4% at 15 years and 3.6% at 20 years). It depends on the yield curves for AA-rated corporate bonds (source Merrill Lynch). 110 Group Crédit du Nord - Registration document and annual financial report 2013 The average remaining lifetime is established individually by benefit for each Group entity and is calculated taking into account turnover assumptions. The same inflation rate is used for all plans (1.9%). Consolidated financial statements Notes to the consolidated financial statements 2.6 2 Sensitivity analysis of post-employment defined benefit plan obligations to changes in the main actuarial assumptions (as % of the item measured) 2013 2012 -9.2% -8.9% 10.8% 10.5% 8.5% 8.4% Variation of +1% in discount rate Impact on present value of defined benefit obligations at December 31, N Variation of +1% in long-term inflation rate Impact on present value of defined benefit obligations at December 31, N Variation of +1% in future salary increases net of inflation Impact on present value of defined benefit obligations at December 31, N 3. Other long-term benefits Other long-term benefits granted to Group employees include deferred bonuses, such as flexible working provisions and long-service awards. Other benefits besides post-employment benefits and end-of-career benefits are not due in full in the 12 months following the end of the year in which the members of staff provided the corresponding services. The total amount of expenses on other long-term benefits was €3.3 million. The net balance of other long-term benefits was €43.8 million. Group Crédit du Nord - Registration document and annual financial report 2013 111 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 23 Subordinated debt (in EUR millions) 31/12/2013 31/12/2012 - - 631.0 631.0 - - Equity investments Redeemable subordinated notes Undated subordinated notes Related payables Revaluation of hedged items TOTAL Fair value of subordinated debt (1) 4.9 5.0 26.3 36.4 662.2 672.4 640.1 636.0 (1) Breakdown of the fair value of subordinated debt: 31/12/2013 (in EUR millions) Level 1 Valuation determined using prices quoted on active markets - Level 2 Valuation determined using observable data other than quoted market prices Level 3 Valuation determined mainly using non-observable market data 640.1 - TOTAL GROSS 640.1 Schedule of redeemable subordinated notes 2014 2015 2016 2017 2018 Others Outstanding at 31/12/2013 Outstanding at 31/12/2012 - 100.0 115.0 - 66.0 350.0 631.0 631.0 Subordinated debt NOTE 24 Insurance activities Underwriting reserves of insurance companies 31/12/2013 31/12/2012 Underwriting reserves for unit-linked life insurance policies 1,082.0 962.0 Life insurance underwriting reserves 4,251.9 3,898.5 4.5 3.6 290.3 324.3 5,628.7 5,188.4 - - -244.5 -245.6 5,384.2 4,942.8 (in EUR millions) Non-life insurance underwriting reserves Deferred profit sharing - liabilities TOTAL Deferred profit sharing - assets Underwriters’ share Underwriting reserves of insurance companies (including deferred profit sharing) net of underwriters’ share 112 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Notes to the consolidated financial statements 2 Statement of changes in underwriting reserves of insurance companies (in EUR millions) Underwriting reserves for unit-linked policies Life insurance underwriting reserves Non-life insurance underwriting reserves 962.0 3,898.5 3.6 24.4 333.4 0.9 106.9 - - Reserves at January 1, 2013 (excluding deferred profit-sharing) Allocation to insurance reserves Revaluation of unit-linked life policies Charges deducted from unit-linked policies Transfers and arbitrage 9.9 - - -21.2 20.4 - New customers - - - Profit-sharing - -0.4 - Others - - - 1,082.0 4,251.9 4.5 RESERVES AT DECEMBER 31, 2013 (excluding deferred profit sharing) In line with IFRS and Group principles, the Liability Adequacy Test (LAT) was carried out at December 31, 2013. The purpose of this test is to determine whether recognised insurance liabilities are adequate, using current estimates of future cash flows generated by insurance policies. It is carried out based on consistent stochastic models using a Market Consistent Embedded Value approach. Net investments by insurance companies (1) (in EUR millions) Financial assets at fair value through profit or loss Debt instruments Shares and other equity securities Due from banks Available-for-sale financial assets Debt instruments Shares and other equity securities 31/12/2013 31/12/2012 1,623.8 1,402.8 237.5 166.1 1,386.3 1,236.7 - - 4,336.6 4,013.1 4,249.5 4,003.7 (2) 87.1 9.4 (2) Held-to-maturity financial assets - - Investment property - - 5,960.4 5,415.9 TOTAL (1) This table shows net insurance company investments before elimination of intra-group transactions. (2) Amount adjusted in regard to financial statements published on December 31, 2012. Group Crédit du Nord - Registration document and annual financial report 2013 113 2 Consolidated financial statements Notes to the consolidated financial statements Underwriting income from insurance companies (in EUR millions) Earned premiums Cost of benefits (including changes in reserves) Net income from investments Other net underwriting income/expense CONTRIBUTION TO OPERATING INCOME BEFORE ELIMINATION OF INTRA-GROUP TRANSACTIONS Elimination of intra-group transactions CONTRIBUTION TO OPERATING INCOME AFTER ELIMINATION OF INTRA-GROUP TRANSACTIONS 2013 2012 788.8 746.5 -913.1 -840.6 (3) 149.2 119.0 11.3 7.3 (3) 36.2 32.2 -1.5 -1.5 34.7 30.7 (3) Amount adjusted in regard to financial statements published on December 31, 2012. Net fee income (4) 2013 2012 Acquisition fees 14.4 13.9 Management fees 47.7 42.6 0.1 0.1 Acquisition fees -13.2 -13.0 Management fees -14.6 -13.4 -2.4 -2.3 32.0 27.9 (in EUR millions) Fees received Others Fees paid Others TOTAL FEES (4) This table shows income from fees before the elimination of intra-group transactions. 114 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Notes to the consolidated financial statements 2 NOTE 25 Assets pledged and received as collateral 1. Assets pledged as collateral (in EUR millions) Net book value of assets pledged as collateral for liabilities (1) Net book value of assets pledged as collateral for securities transactions (2) Net book value of assets pledged as collateral for off-balance sheet commitments TOTAL 31/12/2013 31/12/2012 4,400.1 10,474.1 38.5 33.3 - - 4,438.6 10,507.4 31/12/2013 31/12/2012 - - (1) The assets pledged as warranties mainly correspond to counter guarantees (notably with central banks). (2) The assets pledged as security for financial transactions mainly correspond to deposits. 2. Assets received as collateral and available to the entity (in EUR millions) FAIR VALUE OF SECURITIES PURCHASED UNDER RESALE AGREEMENTS Group Crédit du Nord - Registration document and annual financial report 2013 115 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 26 Transferred financial assets 1. Financial assets transferred but not derecognised Financial assets which have been transferred but remain fully recognised on the balance sheet include temporary sales of securities (securities lending and securities with repurchase or resale options) and certain debt waivers to consolidated securitisation vehicles. The accounting treatment of temporary security sales is set out in Note 1 “Main rules for evaluating and presenting the consolidated financial statements”. In the case of temporary security sales, the Group is exposed to the risk of default by the issuer of the security (credit risk) and to increases or decreased in the value of the securities (market risk). Securities purchased or sold under resale/repurchase agreements cannot simultaneously be used as collateral for another transaction. The temporary sale transactions (securities lending and securities sold under repurchase agreements) shown in the tables below relate only to securities recognised individually under assets in the balance sheet in the categories mentioned. 1.1 Securities sold under repurchase agreements 31/12/2013 Carrying amount of assets (in EUR millions) Securities available for sale TOTAL 31/12/2012 Carrying amount of related debt Carrying amount of assets Carrying amount of related debt 189.5 189.3 74.0 73.9 189.5 189.3 74.0 73.9 1.2 Securities lending 31/12/2013 (in EUR millions) 31/12/2012 Carrying amount of assets Carrying amount of related debt Carrying amount of assets Carrying amount of related debt - - - - TOTAL 1.3 Securitisation assets for which the recourse of related debt holders is limited solely to the assets transferred Data at December 31, 2013 (in EUR millions) Carrying amount of assets Carrying amount of related debt Fair value of transferred assets Fair value of related debt Net position - - - - - Carrying amount of assets Carrying amount of related debt Fair value of transferred assets Fair value of related debt Net position - - - - - TOTAL Data at December 31, 2012 (in EUR millions) TOTAL 2. Financial assets that have been partially transferred or fully derecognised The Group has no significant amount of transferred financial assets that are partly or fully derecognised. 116 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Notes to the consolidated financial statements 2 NOTE 27 Assets and liabilities by period remaining to expiration Contractual maturities of financial liabilities (1) Less than 3 months 3 months - 1 year 1-5 years More than 5 years Undated Total - - - - - - Financial liabilities measured at fair value through profit or loss excluding derivatives 160.6 153.0 2,019.1 142.1 - 2,474.8 Due to banks 658.3 275.6 194.4 317.0 - 1,445.3 4,200.9 2,625.2 9,695.1 13,786.2 3.2 30,310.6 835.7 4,303.2 5,080.2 172.7 - 10,391.8 At December 31, 2013 (in EUR millions) Due to central banks Customer deposits Debt securities Subordinated debt TOTAL LIABILITIES Loan commitments given 31.2 - 281.0 350.0 - 662.2 5,886.7 7,357.0 17,269.8 14,768.0 3.2 45,284.7 398.1 757.3 1,483.3 619.0 332.3 3,590.0 Guarantee commitments given 5,377.2 406.8 489.0 1,257.8 793.7 8,324.5 TOTAL COMMITMENTS GIVEN 5,775.3 1,164.1 1,972.3 1,876.8 1,126.0 11,914.5 (1) The amounts indicated are the contractual amounts excluding estimated interest. Underwriting reserves of insurance companies (2) At December 31, 2013 (in EUR millions) Underwriting reserves of insurance companies Less than 3 months 3 months - 1 year 1-5 years More than 5 years Undated Total 290.3 - - 5,338.4 - 5,628.7 (2) Maturities of book amounts. Notional maturities of commitments in financial derivatives (3) 0-1 year At December 31, 2013 1-5 years More than 5 years Total Assets Liabilities Assets Liabilities Assets Liabilities Assets Liabilities 9,049.4 9,048.9 13,399.9 13,399.5 11,110.3 11,111.2 33,559.6 33,559.6 - - - - - - - - 391.9 152.0 1,850.7 542.9 25.9 16.4 2,268.5 711.3 968.8 928.8 447.8 429.3 - - 1,416.6 1,358.1 - - - - - - - - (in EUR millions) Interest rate instruments Firm transactions Swaps FRAs Options Caps, floors, collars Foreign exchange instruments Foreign exchange options Other forward financial instruments Other forward instruments (3) These items are presented based on the maturities of the financial instruments. Group Crédit du Nord - Registration document and annual financial report 2013 117 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 28 Commitments A. Loan commitments given and received (in EUR millions) 31/12/2013 31/12/2012 173.4 201.2 3,416.6 3,346.2 227.9 247.9 2,853.0 3,116.0 247.0 213.2 4,996.6 14,027.5 2,555.5 3,316.7 13,070.5 16,191.0 236.2 241.3 50.5 44.6 COMMITMENTS GIVEN Loan commitments To banks To customers Guarantee commitments On behalf of banks On behalf of customers On behalf of insurance activities Others COMMITMENTS RECEIVED Loan commitments From banks Guarantee commitments From banks From insurance activities Others (1) (1) o/w €50.5 million in guarantee commitments received from government administrations and local authorities at December 31, 2013 (vs. €44.6 million at December 31, 2012). Loan commitments and guarantees given to Societe Generale Group amounted to €576.2 million at December 31, 2013 versus €4,132.0 million at December 31, 2012. Loan commitments and guarantees received from Societe Generale Group amounted to €200.4 million at December 31, 2013 versus €3,893.2 million at December 31, 2012. B. Securities transactions and foreign exchange transactions 31/12/2013 31/12/2012 Securities to be received 1.4 2.7 Securities to be delivered 9.1 15.3 Currency to be received 3,735.3 3,657.7 Currency to be delivered 3,734.7 3,655.7 (in EUR millions) Securities transactions Foreign exchange transactions At December 31, 2013, securities and foreign currency to be received from Societe Generale Group totalled €375.5 million while securities and foreign currency to be delivered to Societe Generale Group amounted to €389.1 million. 118 Group Crédit du Nord - Registration document and annual financial report 2013 At December 31, 2012, securities and foreign currency to be received from Societe Generale Group stood at €357.7 million while securities and foreign currency to be delivered to Societe Generale Group amounted to €370.9 million. Consolidated financial statements Notes to the consolidated financial statements 2 C. Financial derivatives 31/12/2013 (in EUR millions) 31/12/2012 Assets Liabilities Assets Liabilities 9,486.1 9,486.1 12,818.4 12,818.4 - - - - - - - - 638.5 711.3 1,260.3 956.4 1,416.6 1,358.1 856.6 980.3 - - - - 11,541.2 11,555.5 14,935.3 14,755.1 24,073.5 24,073.5 21,436.3 21,436.3 TRADING INSTRUMENTS Interest rate instruments Firm transactions Swaps FRAs Options OTC options Caps, floors, collars Foreign exchange instruments Foreign exchange options Other forward financial instruments Instruments on organised markets Sub-total trading instruments FAIR VALUE HEDGING INSTRUMENTS (2) Interest rate instruments Firm transactions Swaps Options Caps, floors, collars SUB-TOTAL HEDGING INSTRUMENTS TOTAL 1,630.0 - 1,885.0 - 25,703.5 24,073.5 23,321.3 21,436.3 37,244.7 35,629.0 38,256.6 36,191.4 (2) Including macro hedging derivatives at fair value through profit or loss. At December 31, 2013, commitments of this nature with Societe Generale Group stood at €32,966.7 million compared with €33,861.6 million at December 31, 2012. Under current regulations, transactions processed on behalf of and on the order of customers are classified in the Trading category, while any hedging of these transactions is classified in “fair value hedging through profit or loss”. Group Crédit du Nord - Registration document and annual financial report 2013 119 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 29 Foreign exchange transactions 31/12/2013 31/12/2012 Assets Liabilities Currencies to be received Currencies to be delivered Assets Liabilities EUR 55,693.2 55,859.1 11.2 8.9 56,070.6 56,002.6 42.0 17.0 CHF 466.7 335.2 199.7 1.7 344.4 196.7 167.9 1.9 GBP 50.9 57.8 0.7 0.4 21.9 33.2 1.7 1.6 USD 449.6 456.0 48.0 318.8 245.1 476.0 100.9 241.3 JPY 4.6 3.8 - 0.7 5.0 2.4 0.7 0.1 74.2 27.3 112.4 41.3 73.6 49.7 72.8 123.9 56,739.2 56,739.2 372.0 371.8 56,760.6 56,760.6 386.0 385.8 (in EUR millions) Other currencies TOTAL Currencies to Currencies to be received be delivered NOTE 30 Interest income and expense (in EUR millions) 2013 2012 Transactions with banks 69.0 110.6 1,275.6 1,308.5 466.3 406.6 205.4 188.6 0.1 0.5 Transactions with customers Transactions in financial instruments Available-for-sale financial assets Held-to-maturity financial assets Securities lending Hedging derivatives 217.5 86.5 93.4 (1) Real estate lease financing agreements 21.0 22.7 (1) Non-real estate lease financing agreements 65.5 70.7 (1) Finance leases Other interest and similar income TOTAL INTEREST INCOME Transactions with banks Transactions with customers Transactions in financial instruments Debt securities Subordinated and convertible debt Securities borrowing Hedging derivatives Other interest and similar expenses TOTAL INTEREST EXPENSES TOTAL INTEREST AND SIMILAR INCOME o/w interest income related to impaired financial assets (1) Net of income from lease financing transactions relative to the financial statements published in 2012. 120 260.8 Group Crédit du Nord - Registration document and annual financial report 2013 - - 1,897.4 1,919.1 -79.3 -134.2 -374.0 -378.0 -316.0 -307.2 -113.5 -126.0 -18.0 -21.1 - - -184.5 -160.1 - - -769.3 -819.4 1,128.1 1,099.7 27.1 23.5 Consolidated financial statements Notes to the consolidated financial statements 2013 2012 Transactions with banks -10.3 -23.6 Transactions with customers 901.6 930.5 121.5 128.1 (in EUR millions) 2 NET INCOME (EXPENSE) FROM Short-term loans Export loans Equipment loans Housing loans Others Transactions in financial instruments Finance leases Others TOTAL INTEREST AND SIMILAR INCOME 1.1 1.5 170.7 187.1 722.1 736.5 -113.8 -122.7 150.3 99.4 86.5 93.4 - - 1,128.1 1,099.7 2013 2012 6.3 - 297.0 282.6 7.9 6.8 NOTE 31 Fee income and expense (in EUR millions) FEE INCOME Transactions with banks Transactions with customers Securities transactions Foreign exchange and financial derivatives transactions Loan and guarantee commitments Services Others 2.1 2.2 33.4 32.5 612.5 631.1 - - 959.2 955.2 Transactions with banks -0.5 -0.4 Securities transactions -5.4 -5.4 Foreign exchange and financial derivatives transactions -0.3 -0.1 SUB-TOTAL FEE EXPENSE Loan and guarantee commitments -2.0 -1.9 Others -128.1 -149.1 SUB-TOTAL -136.3 -156.9 822.9 798.3 - Fee income, excluding EIR (1) linked to financial instruments not measured at fair value through profit or loss 330.5 315.1 - Fee income relating to trusts or similar activities 132.3 128.3 -2.0 -1.9 -18.6 -18.1 TOTAL NET FEES AND COMMISSIONS This fee income and expense includes: (1) - Fee expense excluding EIR linked to financial instruments not measured at fair value through profit or loss - Fee expenses relating to trusts or similar activities (1) Effective Interest Rate. Group Crédit du Nord - Registration document and annual financial report 2013 121 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 32 Net gains/losses on financial instruments at fair value through profit or loss 31/12/2013 31/12/2012 Net gain/loss on non-derivative financial assets held for trading 4.4 4.7 Net gain/loss on financial assets measured using fair value option 1.2 1.3 Net gain/loss on non-derivative financial liabilities held for trading - - -66.0 -34.5 (in EUR millions) Net gain/loss on financial liabilities measured using fair value option (1) 8.9 (2) Gain/loss on derivative financial instruments held for trading Net gain/loss on hedging instruments/Fair value hedging -238.7 Revaluation of hedged items attributable to hedged risks 227.1 Ineffective portion of cash flow hedge Net gain/loss on foreign exchange transactions TOTAL (2) 15.6 264.3 -267.3 - - 18.5 16.9 -44.6 1.0 (1) Including an expense of -€43.5 million related to the Group’s credit spread on the revaluation of the Group’s financial liabilities at December 31, 2013 (versus an expense of -€12.4 billion at December 31, 2012). (2) IFRS 13 “Fair value measurement” entered into force on January 1, 2013. The consequences of this standard relate primarily to the accounting of credit risk in the valuation of derivative financial liabilities (Debt Value Adjustment - DVA). As a result of the clarifications provided by this standard, the Group adjusted the conditions for measuring counterparty risk in the fair value of derivative financial assets (Credit Value Adjustment - CVA). As IFRS 13 was applied prospectively from January 1, 2013, the effects of this new standard on the Group’s consolidated financial statements were recorded in the income statement under “Net gains and losses on financial instruments at fair value through profit or loss” for an amount of -€12.2 million at December 31, 2013, which breaks down into income of €9.4 million in respect of DVA and an expense of -€21.6 million in respect of CVA. DVA for Societe Generale Group came out at €9.4 million and CVA at -€20.2 million. Net income on financial assets and liabilities at fair value through profit or loss is determined using valuation techniques based on observable inputs, where available, or using valuation techniques not based on market data. At December 31, 2013, this margin was subject to a negative impact of -€0.2 million due to the change in fair value of instruments initially measured using valuation inputs not based on market data (versus €0 at December 31, 2012). NOTE 33 Net gains/losses on available-for-sale financial assets 2013 2012 Gains on sale (1) 5.2 10.6 Losses on sale (2) -7.9 -8.0 (in EUR millions) CURRENT ACTIVITIES Impairment of equity instruments - - Profit sharing, deferred or otherwise, on available-for-sale assets of the insurance subsidiaries 6.8 -6.0 SUB-TOTAL 4.1 -3.4 Gains on sale 0.1 2.8 Losses on sale -0.1 - Impairment of equity instruments -0.5 - SUB-TOTAL -0.5 2.8 3.6 -0.6 LONG-TERM EQUITY INVESTMENTS TOTAL (1) Of which €1.1 million due to insurance activities at December 31, 2013 versus €9.7 million at December 31, 2012. (2) Of which -€7.9 million due to insurance activities at December 31, 2013 versus -€3.7 million at December 31, 2012. 122 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Notes to the consolidated financial statements 2 NOTE 34 Income and expenses from other activities (in EUR millions) 2013 2012 - - 10.8 4.4 INCOME FROM OTHER ACTIVITIES Real estate development Real estate leasing (1) Equipment leasing 1.4 1.2 (2) 20.2 (3) Other activities 18.7 SUB-TOTAL 30.9 25.8 Real estate development -0.1 -0.1 Real estate leasing -2.4 -3.3 Equipment leasing -0.1 -0.1 Other activities -18.0 -16.3 SUB-TOTAL -20.6 -19.8 TOTAL NET 10.3 6.0 EXPENSES DUE TO OTHER ACTIVITIES (1) o/w rent on investment property: €2.6 million at December 31, 2013 and €2.8 million at December 31, 2012. (2) o/w net income on insurance business: €5.4 million at December 31, 2013, which breaks down into income of €940.0 million and expenses of €934.6 million. (3) o/w net income on insurance business: €6.5 million at December 31, 2012, which breaks down into income of €871.7 million and expenses of €865.2 million. Group Crédit du Nord - Registration document and annual financial report 2013 123 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 35 Personnel expenses A. Personnel expenses 2013 (in EUR millions) 2012 (1) Employee compensation -426.0 -446.5 Social security charges and payroll taxes -164.7 -172.1 (2) Net retirement expenses - defined contribution plans -70.5 -67.3 Net retirement expenses - defined benefit plans -2.5 -1.4 Other social security charges and taxes -4.3 -4.0 (2) Employee profit-sharing and incentives -66.5 -61.9 1.2 0.9 -733.3 -752.3 Transfer of charges TOTAL (1) Amounts restated relative to the financial statements published in 2012, following the entry into force of the amendments to IAS 19, with retrospective application. (2) Amount adjusted in regard to financial statements published in 2012. Performance-based compensation paid in 2013 in respect of 2012 totalled €22.5 million. B. Headcount (3) 2013 2012 Registered workforce (4) 9,323 9,689 Average staff count in activity 9,057 9,377 8,430 8,733 627 644 Average staff count in activity directly compensated by Crédit du Nord Group Maternity leave, qualification/apprenticeship contracts (3) Excluding staff at Banque Pouyanne. (4) Excluding staff seconded to Societe Generale Group. NOTE 36 Share-based payment plans Expenses recorded in the income statement 2013 (in EUR millions) Portion settled in cash Portion settled in shares Total plans Portion settled in cash Portion settled in shares Total plans - -4.6 -4.6 - - - -0.3 -6.8 -7.1 - -8.8 -8.8 -0.3 -11.4 -11.7 - -8.8 -8.8 Net expenses from stock option purchase plans (1) Net expenses from stock option and free share allocation plans TOTAL 2012 (1) See paragraph on the allocation of Societe Generale shares with a discount. The expense indicated above relates to equity-settled stock-option plans and to cash-settled plans. 124 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Notes to the consolidated financial statements 2 Main characteristics of stock option and free share allocation plans Equity-settled stock option plans for Crédit du Nord Group employees for the year ended December 31, 2013 are briefly described below. Stock options There is less information for the 2006 to 2008 plans due to their current situation. Issuer: Societe Generale Type of plan 2010 2009 Subscription options Subscription options Shareholders’ agreement 27/05/2008 27/05/2008 Board of Directors’ decision 09/03/2010 09/03/2009 Number of stock options granted (2) Term of validity of options Settlement Vesting period 44,422 58,068 7 years 7 years SG shares SG shares 09/03/2010 31/03/2014 09/03/2009 31/03/2012 Performance-based (3) yes yes Conditions linked to departure from Group lost lost Conditions linked to dismissal Conditions linked to retirement In event of death Share price at grant date (in euros) (2) (4) Discount Exercise price (in euros) (2) lost lost maintained maintained maintained 6 months maintained 6 months 43.64 23.18 Not applicable 0% 41.20 23.18 Options authorised but not awarded - - Options exercised at December 31, 2013 - 5,047 Options lost at December 31, 2013 22,602 32,284 Options outstanding at December 31, 2013 21,820 20,737 Number of shares reserved at December 31, 2013 - - Share price of shares reserved (in euros) - - Total value of shares reserved (in EUR millions) - - 31/03/2014 31/03/2013 - 1 year First authorised date for selling the shares Lock-in period Fair value (% of the share price at grant date) Valuation method used 26% (5) Monte-Carlo 2008 2007 2006 21/03/2008 19/01/2007 18/01/2006 7 years 7 years 7 years 63.60 115.60 93.03 28,589 44,583 0 27% Monte-Carlo (2) In accordance with IAS 33, as a result of the detachment of Societe Generale share preferential subscription rights, the historical share data have been adjusted for the coefficient given by Euronext, which reflects the portion attributable to the share after detachment following the capital increase which took place in the fourth quarter of 2009. (3) The performance conditions are described in the section on Corporate Governance in Societe Generale Group’s registration document. The performance conditions (arithmetic mean of 2009-2011 EPS) on which the 2009 stock option awards were based were not met. (4) Average of the 20 last market prices for the 2009 plan and the closing price for the award under the 2010 plan. (5) As the ROE condition was not met, the fair value of the options subject to performance conditions incorporates the TSR condition, i.e. 7%. Group Crédit du Nord - Registration document and annual financial report 2013 125 2 Consolidated financial statements Notes to the consolidated financial statements Free shares Issuer: Societe Generale 2013 2012 2011 2010 2009 Free shares Free shares Free shares Free shares Free shares Shareholders’ agreement 22/05/2012 25/05/2010 25/05/2010 27/05/2008 27/05/2008 Board of Directors’ decision 14/03/2013 02/03/2012 07/03/2011 09/03/2010 20/01/2009 Type of plan Number of stock options granted (6) Settlement Vesting period 145,916 184,788 89,011 87,709 123,732 SG shares SG shares SG shares SG shares SG shares 14/03/2013 31/03/2015 02/03/2012 31/03/2014 07/03/2011 31/03/2013 sub-plan No. 1 09/03/2010 31/03/2013 20/01/2009 31/03/2012 yes lost Performance-based (7) yes yes yes Performance conditions for a list of awardees Conditions linked to departure from Group lost lost lost lost Conditions linked to dismissal lost lost lost lost lost Conditions linked to retirement maintained maintained maintained maintained maintained In event of death maintained 6 months maintained 6 months maintained 6 months maintained 6 months maintained 6 months 30.50 25.39 46.55 43.64 23.36 Share price at grant date (in euros) (6) Shares delivered at December 31, 2013 - 759 86,673 84,131 118,450 400 1,243 2,338 3,578 5,282 Shares outstanding at December 31, 2013 145,516 182,786 - - - Number of shares reserved at December 31, 2013 145,516 182,786 - - - 18.94 29.75 45.67 47.71 59.70 2.8 5.4 - - - 01/04/2017 01/04/2016 31/03/2015 31/03/2015 31/03/2014 2 years 2 years 2 years 2 years 2 years 86% 86% 86%(8) 82%(9) 78% Arbitrage Arbitrage Arbitrage Shares lost at December 31, 2013 Share price of shares reserved (in euros) Total value of shares reserved (in EUR millions) First authorised date for selling the shares Lock-in period Fair value (% of the share price at grant date) Valuation method used Arbitrage Arbitrage (6) In accordance with IAS 33, as a result of the detachment of Societe Generale share preferential subscription rights, the historical share data have been adjusted for the coefficient given by Euronext, which reflects the portion attributable to the share after detachment following the capital increase which took place in the fourth quarter of 2009. (7) The performance conditions are described in the section on Corporate Governance in Societe Generale Group’s registration document. The performance conditions (arithmetic mean of 2009-2011 EPS) on which the 2009 shares were based were not met. (8) As the ROE and EPS conditions were not met, the fair value of the shares subject to performance conditions incorporates the TSR condition, i.e. 31% and 68%, respectively. (9) As the ROE condition was not met, the fair value of the shares subject to performance conditions incorporates the TSR condition, i.e. 16%. 126 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Notes to the consolidated financial statements 2 Statistics concerning stock-option plans The stock option plans offered to Crédit du Nord Group employees for the year ended December 31, 2013 are described below: Options outstanding at January 1, 2013 Options granted during the period Options lost during the period Options exercised during the period Options Options expired outstanding during at December 31, the period 2013 Exercisable options at December 31, 2013 Number of stock options granted (2009) 25,784 - - 5,047 - 20,737 20,737 Number of stock options granted (2010) 43,632 - 21,812 - - 21,820 - Weighted average remaining contractual life - - - - - 16 months - Weighted average fair value at grant date (in euros) - - - - - 14.93 - Weighted average share price at exercise date (euros) - - - Exercise price range (in euros) - - - 33.40 31.12 - 37.48 - - - - - - Main assumptions used to value Societe Generale stock-option plans 2010 2009 Risk-free interest rate 2.9% 3.0% Future share volatility 29.0% 55.0% 0% 0% Forfeited rights rate Dividends (% of exercise price) Expected life 1.3% 3.5% 5 years 5 years Future volatility was estimated using the implied volatility of the Group, which, over 5-year share options traded OTC (TOTEM database), was around 29% in 2010. This implied volatility more accurately reflects future volatility. Overview of the free share allocation programme benefiting all Societe Generale Group employees In order to give all employees of Societe Generale Group a stake in the success of the Ambition SG2015 programme, its Board of Directors allocated 40 free shares to each staff member at its meeting of November 2, 2010. These shares are wholly contingent on presence and performance conditions. The vesting period extends from November 2, 2010 to March 29, 2013 for the first tranche, i.e. 16 shares, and from November 2, 2010 to March 31, 2014 for the second tranche, i.e. 24 shares. The shares will then be subject to a two-year lock-in period. The performance conditions are described in the “Human Resources” section of the Registration Document filed by Societe Generale Group Because it is a bonus issue, there were no reserved shares at December 31, 2013. The issue price, in euros, is €42.10. The method used to determine fair value is the bid-ask spread approach. Fair value (as a % of the equity instrument granted) is set at 85% for the first tranche, and 82% for the second tranche. Group Crédit du Nord - Registration document and annual financial report 2013 127 2 Consolidated financial statements Notes to the consolidated financial statements An annual staff turnover assumption was made to determine the cost of the plan; it stands at an average of 3.5% per year for the employees eligible for the plan. Allocation of SG shares with a discount Under the Group’s employee shareholding policy, on April 16, 2013, Societe Generale offered its employees the opportunity to subscribe for a reserved capital increase at a share price of €21.33, with a discount of 20% to the average price of the Societe Generale share for the 20 last quoted market prices prior to the offering date. 658,415 shares were subscribed, representing an expense of €4.6 million for Crédit du Nord Group in 2013, after taking into account the legal lock-up period of 5 years. The valuation model used, which complies with the recommendations of the French National Accounting Board on the accounting treatment of company savings plans, compares the gain that employees would have obtained if they had been able to sell the shares immediately with the notional cost that the 5-year holding period represents to the employee. This notional 5-year lock-up period cost is valued as the net cost of the Societe Generale shares cash purchase financed by a non-affected and non-revolving five-year credit facility and by a forward sale of these same shares with a 5-year maturity. The main market inputs used to value this notional 5-year lock-up cost at the grant date, are: • average Societe Generale share price: €31.328; • interest rate of an unassigned 5-year credit facility applicable to market players receiving nontransferable shares: 6.93% The notional 5-year lock-up period is valued at 9.2% of Societe Generale’s share price at the grant date. NOTE 37 Cost of risk (in EUR millions) 2013 2012 -194.9 -186.5 -8.7 -10.1 6.7 7.0 -196.9 -189.6 COUNTERPARTY RISK Net allocation for impairment Losses not covered by provisions Amounts recovered on amortised receivables SUB-TOTAL OTHER RISKS Net allowance for other provisions for contingent liability items Losses not covered by provisions SUB-TOTAL TOTAL 128 Group Crédit du Nord - Registration document and annual financial report 2013 0.8 -0.9 -1.7 -1.3 -0.9 -2.2 -197.8 -191.8 Consolidated financial statements Notes to the consolidated financial statements 2 NOTE 38 Income tax (in EUR millions) 2013 Current taxes -233.6 -175.5 39.2 2.1 -194.4 -173.4 Deferred taxes TOTAL 2012 (1) Reconciliation of the difference between the Group’s normative tax rate and its effective tax rate is presented below: 2013 (in EUR millions) Earnings before tax and net income from companies accounted for by the equity method 2012 (1) 565.5 485.8 Normal tax rate applicable to French companies (including the 3.3% contribution) 34.43% 34.43% Permanent differences -2.03% 1.12% 0.01% -0.07% Differential on items taxed at reduced rate Tax differential on profits taxed outside France 0.29% -0.82% -0.03% -0.33% Adjustments and dividend tax credits 0.01% -0.20% Change in tax rate and exceptional contribution 2.85% 1.29% Gain due to tax consolidation Other items -1.15% 0.27% Group effective tax rate 34.38% 35.69% (1) Amounts restated relative to the financial statements published in 2012, following the entry into force of the amendments to IAS 19, with retrospective application. In France, standard corporate income tax is 33.33%. In addition, companies pay a Social Security Contribution of 3.3% (after a deduction from taxable income of €0.76 million), introduced in 2000, in addition to an Exceptional Contribution of 5% instituted for fiscal years 2011 and 2012, and 10.7% for 2013, on all profitable companies generating revenue of more than €250 million. In addition, under the regime of parent companies and subsidiaries, dividends received from companies in which the equity investment is at least 5% are taxexempt, subject to taxation at the standard rate of 5% for a share of fees and expenses. The standard tax rate applicable to French companies to determine their deferred tax is 34.43% and the reduced rate is 4.13% given the type of transactions involved. Long-term capital gains on equity investments are tax-exempt, subject to taxation of a share for fees and expenses. As from December 31, 2012, in accordance with the 2013 Finance Act, this share of fees and expenses stands at 12% of the gross capital gain versus 10% of the net capital gain previously. Group Crédit du Nord - Registration document and annual financial report 2013 129 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 39 Transactions with related parties In accordance with IAS 24, Crédit du Nord’s related parties include members of the Board of Directors, corporate officers (the Chief Executive Officer) and their respective spouses and any children residing in their family home, on the one hand, and affiliated companies, on the other. A. Senior managers A.1 Remuneration of the Group’s senior managers (1) This includes amounts effectively paid by Crédit du Nord Group to its directors and corporate officers as remuneration (including employer charges), and other benefits under IAS 24, paragraph 16, as indicated below. (in EUR millions) Short-term benefits 2013 2012 1.0 0.8 Post-employment benefits - - Long-term benefits - - Termination benefits - - Share-based payments - - 1.0 0.8 TOTAL (1) Concerns the Chief Executive Officer, who was the only corporate officer in 2013 and 2012. A detailed description of the remuneration and benefits of Crédit du Nord’s corporate officers is contained in the information on the corporate officers. 130 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Notes to the consolidated financial statements 2 A.2. Transactions with related parties (individuals) Transactions with members of the Board of Directors, corporate officers and members of their families discussed in this note consist solely of loans and guarantees outstanding at December 31, 2013 and securities transactions. These transactions are insignificant. B. Principal subsidiaries and affiliates Crédit du Nord Group has reported the following companies as affiliated entities: Antarius, consolidated using the proportionate method, and Societe Generale Group entities with which it carries out transactions (in EUR millions) 31/12/2013 31/12/2012 13.4 42.5 OUTSTANDING ASSETS WITH RELATED PARTIES Financial assets at fair value through profit or loss Other assets 4,611.5 6,744.2 4,624.9 6,786.7 31/12/2013 31/12/2012 Financial liabilities at fair value through profit or loss 38.5 72.8 Customer deposits 18.9 0.7 1,608.6 4,727.3 1,666.0 4,800.8 31/12/2013 31/12/2012 Interest and similar income 68.0 35.9 Fee income 44.7 34.4 -205.6 255.6 - 1.7 -92.9 327.6 31/12/2013 31/12/2012 Foreign exchange transactions and securities to be received 375.5 357.7 Foreign exchange transactions and securities to be delivered 389.1 370.9 Guarantee commitments received 200.4 3,893.2 TOTAL OUTSTANDING ASSETS (in EUR millions) OUTSTANDING LIABILITIES WITH RELATED PARTIES Other liabilities TOTAL OUTSTANDING LIABILITIES (in EUR millions) NET BANKING INCOME FROM RELATED PARTIES Net income from financial transactions Net income from other activities NBI (in EUR millions) COMMITMENTS TO RELATED PARTIES Loan commitments given Guarantee commitments given Forward financial instrument commitments - - 576.2 4,132.0 32,966.7 33,861.6 Group Crédit du Nord - Registration document and annual financial report 2013 131 2 Consolidated financial statements Notes to the consolidated financial statements NOTE 40 Statutory Auditors’ fees DELOITTE (in EUR thousands) Statutory Auditors, certification and examination of individual and consolidated financial statements Fees relating to other due diligence procedures and services directly linked to the statutory auditor’s duties TOTAL ERNST & YOUNG OTHER AUDITORS 2013 2012 2013 2012 2013 2012 592.0 581.0 301.0 358.0 195.0 181.0 -2.0 590.0 104.0 (1) 685.0 - 301.0 56.0 (1) 414.0 - 8.0 195.0 189.0 (1) O/w fees of €118,000 for the required certifications of parent company financial statements at June 30, 2013 in respect of the partial asset contributions (Banque Courtois, Banque Rhône-Alpes, Société Marseillaise de Crédit, Crédit du Nord). 132 Group Crédit du Nord - Registration document and annual financial report 2013 Consolidated financial statements Statutory Auditors’ report on the consolidated financial statements 2 Statutory Auditors’ report on the consolidated financial statements Year ended 31 December 2013 This is a free translation into English of the statutory auditors’ report on the consolidated financial statements issued in French and it is provided solely for the convenience of English-speaking users.The statutory auditors’ report includes information specifically required by French law in such reports, whether modified or not. This information is presented below the audit opinion on the consolidated financial statements and includes an explanatory paragraph discussing the auditors’ assessments of certain significant accounting and auditing matters. These assessments were considered for the purpose of issuing an audit opinion on the consolidated financial statements taken as a whole and not to provide separate assurance on individual account balances, transactions or disclosures. This report also includes information relating to the specific verification of information given in the group’s management report. This report should be read in conjunction with and construed in accordance with French law and professional auditing standards applicable in France. To the Shareholders, In accordance with the assignment entrusted to us by your annual general meeting, we hereby report to you for the year ended December 31, 2013 on: • the audit of the accompanying consolidated financial statements of Crédit du Nord; • the justification of our assessments; • the specific verification required by law. The consolidated financial statements have been approved by the board of directors. Our role is to express an opinion on these consolidated financial statements, based on our audit. I. Opinion on the consolidated financial statements We conducted our audit in accordance with professional standards applicable in France; those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement. An audit involves performing procedures, using sampling techniques or other methods of selection, to obtain audit evidence about the amounts and disclosures in the consolidated financial statements. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made, as well as the overall presentation of the consolidated financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. In our opinion, the consolidated financial statements give a true and fair view of the assets and liabilities and o f t h e f i n a n c i a l p o s i t i o n o f t h e g ro u p a s a t December 31, 2013 and of the results of its operations for the year then ended in accordance with International Financial Reporting Standards as adopted by the European Union. Without qualifying our opinion, we draw your attention to note 1 “Significant accounting principles - Introduction” which sets out the consequences of the initial application of the amendments to IAS 19 “Employee benefits” and of IFRS 13 “Fair value measurement”. Group Crédit du Nord - Registration document and annual financial report 2013 133 2 Consolidated financial statements Notes to the consolidated financial statements II. Justification of our assessments In accordance with the requirements of article L.823-9 of the French Commercial Code (“Code de commerce”) relating to the justification of our assessments, we bring to your attention the following matters: • For the purpose of preparing the consolidated financial statements, your company records depreciation to cover the credit risks inherent to its activities and performs significant accounting estimates, as described in note 1 to the consolidated financial statements, related in particular to the valuation of goodwill and the assessment of provisions for employee benefits. We have reviewed and tested the processes implemented by management, the underlying assumptions and the valuation parameters, and we have assessed whether these accounting estimates are based on documented procedures consistent with the accounting policies disclosed in note 1 to the consolidated financial statements. • As detailed in note 1 to the consolidated financial statements, your company uses internal models to measure financial instruments that are not listed on active markets. Our procedures consisted in reviewing the control procedures for the models used, assessing the underlying data and assumptions as well as their observability, and verifying that the risks generally expected from the markets were taken into account in the valuations • As detailed in note 5 to the consolidated financial statements, your company assessed the impact of changes in its own credit risk with respect to the valuation of certain financial liabilities measured at fair value through profit or loss. We have verified the appropriateness of the data used for this purpose. These assessments were performed as part of our audit of the consolidated financial statements taken as a whole, and therefore contributed to the opinion we formed which is expressed in the first part of this report. III. Specific verification As required by law, we have also verified in accordance with professional standards applicable in France the information presented in the group’s management report. We have no matters to report as to its fair presentation and its consistency with the consolidated financial statements. Neuilly-sur-Seine et Paris-La Défense, April 14, 2014 The statutory auditors French original signed by DELOITTE & ASSOCIES Jean-Marc MICKELER 134 Group Crédit du Nord - Registration document and annual financial report 2013 ERNST & YOUNG et Autres Bernard HELLER Consolidated financial statements Basel II Capital Adequacy Ratio Information under Pillar 3 2 Basel II Capital Adequacy Ratio Information under Pillar 3 The Basel Accord of June 2004 established the rules for calculating minimum capital requirements, while extending the scope of risks (with the introduction of a capital charge for operational risk) for the purpose of gaining a better understanding of the risks to which banks are exposed. This mechanism (known as Basel II) was transposed into European law via the Capital Requirements Directive (CRD I) and subsequently into French law in 2006. It came into force on January 1, 2008. The capital adequacy ratio is determined on a consolidated “prudential” basis and eliminates the contribution of insurance companies (Antarius). The calculation of credit risk-weighted assets was finetuned to better take account of the risk to which banking operations are exposed. Under Basel II standards, there are two possible approaches for determining riskweighted assets: the standard method (based on fixed weightings) and the internal ratings based method (IRB). IRB relies on internal counterparty risk rating models (IRB foundation approach), or on internal counterparty and operational risk rating models (Advanced IRB approach). In January 2008, the French Banking Commission authorised Crédit du Nord Group to use advanced methods on credit risk (IRBA) and on operational risk (AMA). In compliance with current laws, these models are subject to regular monitoring and back-testing. The scope of application of the advanced methods will continue to be extended at the Crédit du Nord Group level, and in particular with Societe Marseillaise de Crédit, which currently uses the standard method. multiplied by 12.5 for market risks (interest rate risk, foreign exchange risk, equity risk and commodities risk) and operational risks. In respect of prudential capital, Basel II introduced new deductions, half of which are applicable to core capital and half to supplementary capital (shareholdings in companies engaged in financial operations, inadequacy of provisions). The Basel II capital adequacy ratio was 11.0% at December 31, 2013 (with a Basel II Tier 1 ratio of 8.5%). Prudential capital, comprised of core capital and supplementary capital, is determined in accordance with CRBF Regulation No. 90-02, currently in effect. Tier 2 capital is taken into account only within the limit of 100% of Tier 1 capital. Furthermore, Tier 2 capital can only be recognised within the limit of 50% of Tier 1 capital. Regulation No. 95-02 on prudential market risk management permits recognition of Tier 3 capital and, accordingly, issuance of subordinated instruments having an initial maturity two years or more. Crédit du Nord Group does not use this option. As a result, equity, Group share stood at €2,763.0 million at December 31, 2013 (versus €2,644.0 million at December 31, 2012, restated in comparison with the financial statements published in 2012 following the entry into force of the amendments to IAS 19, applied retrospectively). After taking account of non-controlling interests and prudential deductions, prudential Basel II Tier 1 capital came out at €1,500.3 million and Basel II risk-weighted assets stood at €17,615.5 million. In respect of the Basel II capital adequacy ratio, minimum capital requirements are set at 8% of the sum of weighted credit risks plus the capital requirement Group Crédit du Nord - Registration document and annual financial report 2013 135 2 Consolidated financial statements Basel II Capital Adequacy Ratio Information under Pillar 3 Risk-weighted assets can be broken down as follows by type of risk: • market risk exposure of €1.1 million was insignificant at December 31, 2013; • credit risk exposure of €16,433.1 million, accounting for 93.3% of risk-weighted assets at December 31, 2013; • operational risk exposure of €1,181.3 million, accounting for 6.7% of risk-weighted assets at December 31, 2013. Basel II capital adequacy ratio (in EUR millions) Consolidated equity, Group share (IFRS) 31/12/2013 31/12/2012 Published 2,763.0 2,671.1 Non-controlling interests, after estimated dividend payout 31/12/2012 Pro forma 2,644.0 (3) 21.5 23.6 23.6 Intangible assets -142.4 -144.4 -144.4 Goodwill -508.0 -508.0 -508.0 Dividends proposed at the Shareholders’ Meeting -411.7 -222.6 -222.6 Other regulatory adjustments -108.6 -144.4 -144.4 SUB-TOTAL TIER 1 CAPITAL 1,613.8 1,675.3 1,648.2 -113.5 -102.4 -102.4 1,500.3 1,572.9 1,545.8 542.4 616.7 616.7 -113.5 -102.4 -102.4 - -157.4 -157.4 428.9 356.9 356.9 Basel II deductions (1) TOTAL TIER 1 CAPITAL Tier 2 capital Basel II deductions (1) Equity interests in insurance companies (2) TOTAL TIER 2 CAPITAL TOTAL REGULATORY CAPITAL (TIER 1 + TIER 2) Credit risk-weighted assets 1,929.2 1,929.8 1,902.7 16,433.1 16,537.4 16,537.4 Market risk-weighted assets Operational risk-weighted assets TOTAL GROSS OUTSTANDINGS 1.1 2.1 2.1 1,181.3 932.1 932.1 17,615.5 17,471.6 17,471.6 CAPITAL ADEQUACY RATIOS Tier 1 ratio Total capital adequacy ratio 8.5% 9.0% 8.8% 11.0% 11.1% 11.0% (1) 50% of Basel II deductions are applied to Tier 1 capital and 50% to Tier 2 capital. (2) As of January 1, 2013, it is no longer possible to fully deduct equity interests in insurance companies from Tier 2 capital. (3) Amount restated relative to the financial statements published in 2012, following the entry into force of the amendments to IAS 19, with retrospective application. 136 Group Crédit du Nord - Registration document and annual financial report 2013 Individual financial statements 3 2013 Management Report _____________________________________________________ 138 Five-year financial summary ____________________________________________________ 140 Individual balance sheet at December 31 ________________________________________ 141 Income statement ____________________________________________________________ 143 Notes to the individual financial statements _______________________________________ 144 Information on the Corporate Officers ___________________________________________ 180 Statutory auditors’ report on the financial statements ______________________________ 191 Statutory auditors’ report on related party agreements and commitments _____________ 193 Draft Resolutions: General Meeting of Shareholders of May 28, 2014 ________________ 195 Group Crédit du Nord - Registration document and annual financial report 2013 137 3 Individual financial statements 2013 Management Report 2013 Management Report Although the financial markets were driven in 2013 by the outlook for an economic recovery in France in the coming years, the inversion of the main indicators proved slow, and companies and households alike were subject to major income restrictions, as reflected in low margin levels and weaker purchasing power. The number of business failures hit an all-time high, consumption flagged and job market conditions remained very poor. In this economically challenging environment, Crédit du Nord Group delivered a very robust financial and commercial performance. Fiscal year activity All outstanding customer loans were down slightly in 2013 (-1.1%). Origination of housing loans was buoyed by low interest rates, with substantial debt consolidation and renegotiation activity. However, origination of personal loans declined and the slight drop in equipment loans pointed to weak demand from business customers. Regulated savings accounts and sight deposits made considerable progress (+5.2%) year-on-year. The crisis led households to keep cash in their current accounts and short-term savings accounts as a precaution. Meanwhile, sight deposits by business and professional customers were further boosted by outflows from money market funds, which remained unattractive due to exceptionally low interest rates, and by the wide range of savings products offered by Crédit du Nord. 2013 net income Crédit du Nord’s net banking income amounted to €324.6 million in 2013, up +22.3% on 2012, on the back of increased income from variable-income securities 138 Group Crédit du Nord - Registration document and annual financial report 2013 (dividends paid by subsidiaries: €432.3 million in 2012 versus €187.4 million in 2013) Restated for these items and for changes in impairment (recorded under “Net gains on investment portfolio transactions”) recognised on investment securities purchased in 2008 from the Etoile Gestion funds (+€9.7 million in 2013 versus +€39.6 million in 2012), net banking income was up +3.0%. This increase can be attributed to resilient sales margins and commissioning in a persistently challenging and highly competitive environment. Net fee income rose 2.3% to €390.7 million, buoyed by continuous efforts to increase the number of banking and insurance products and services sold to customers. Operating expenses were well-managed, decreasing by 1.6% to €554.1 million. The reduction in personnel expenses was offset by an increase in other operating expenses. In light of all these factors, gross operating income amounted to €770.5 million. Cost of risk came to €87.1 million versus €86.0 million at December 31, 2012. The economic and financial environment have been tense since the end of 2012, with no major variation in cost of risk up to now. As part of a project developed in conjunction with Societe Generale, Crédit du Nord established statistical provisions in 2013 for its individual and professional customer bases, calculated on the basis of historic losses. These calculations showed a decline in the coverage rate of doubtful and disputed loans net of collateral received. Crédit du Nord also furthered its collective provisioning efforts on portfolios of performing loans. Operating income before corporation tax came out at €733.1 million. After income tax, net income for the period stood at €619.8 million. Individual financial statements 2013 Management Report 3 products and expanding its multi-channel offer. It will continue to be driven by the various investments made in recent years, both in terms of new branch openings as well as technical and organisational projects. Outlook Even in the worsening conditions prevalent in 2013, Crédit du Nord posted resilient earnings and confirmed the solidity of its business model. In 2014, Crédit du Nord will continue to develop its growth drivers by broadening its range of personal protection Schedule of trade payables Payables not yet due 31-60 days Amount at 31/12/2013 0.9 0.1 - - 0.1 1.1 Amount at 31/12/2012 1.0 - - - 0.2 1.2 The maturity dates correspond to the payment dates listed on the invoices or to supplier terms and conditions, independent of their date of receipt. The Purchasing Department records the invoices and carries out the payments requested by all of the functional departments. The network branches have special teams to process and pay their own invoices. > 60 days Payables due Other scheduled payments 1-30 days (in EUR millions) Total by the departments which ordered the services. Once approval is obtained, they are entered into a joint application, with payments made according to the terms set by the suppliers. The “Other scheduled payments” column refers to retention payments for work which will be paid approximately 6 months after the work is received. In accordance with Crédit du Nord’s internal control procedures, invoices are only paid after they are approved Group Crédit du Nord - Registration document and annual financial report 2013 139 3 Individual financial statements Five-year financial summary Five-year financial summary 2013 2012 2011 2010 2009 Capital stock (in EUR) 890,263,248 890,263,248 890,263,248 890,263,248 740,263,248 Shares outstanding 111,282,906 111,282,906 111,282,906 111,282,906 92,532,906 Revenue without tax (1) 1,769,113 1,677,752 1,843,867 1,579,145 1,698,558 Net banking income 1,324,633 1,083,516 1,079,181 1,070,379 1,054,647 870,599 542,248 530,465 463,278 520,679 -113,235 -91,369 -58,458 -46,124 -37,134 619,823 344,903 226,891 256,758 331,356 411,747 222,566 222,566 - 323,865 Earnings after tax, but before depreciation, amortisation and provisions (3) 6.73 3.97 4.02 3.50 4.98 Income after tax, depreciation, amortisation and provisions 5.57 3.10 2.04 2.31 3.58 3.70 2.00 2.00 - 3.50 4,620 5,199 5,377 5,300 5,415 240,076 250,814 269,314 265,934 263,915 107,294 111,911 114,816 118,476 113,801 FINANCIAL POSITION AT YEAR-END RESULTS OF OPERATIONS FOR THE YEAR (in EUR thousands) Income before tax, depreciation, amortisation, provisions and profit-sharing Income tax Income after tax, depreciation, amortisation and provisions Total dividends (2) EARNINGS PER SHARE (in euros) Dividend per share (2) EMPLOYEE DATA Average headcount (4) Total payroll (in EUR thousands) Total benefits (Social Security, corporate benefits, etc.) (in EUR thousands) (1) Defined as the sum of bank operating income and other income deducted for interest paid on financial instruments. (2) In respect of the fiscal year. (3) Based on the number of outstanding shares at year-end. (4) Average headcount (amounts for previous years have been corrected with respect to published financial statements). 140 Group Crédit du Nord - Registration document and annual financial report 2013 Individual financial statements Individual balance sheet at December 31 3 Individual balance sheet at December 31 Assets (in EUR millions) Notes 31/12/2013 31/12/2012 Cash, due from central banks and postal accounts 2 494.4 1,883.4 Treasury notes and similar securities 5 2,579.1 334.5 Due from banks 3 9,360.4 6,843.7 Transactions with customers 4 16,486.8 16,663.1 Bonds and other fixed-income securities 5 5,574.3 9,927.0 Shares and other equity securities 5 17.1 0.5 Equity investments and other long-term investment securities 6 89.0 92.3 Investments in subsidiaries and affiliates 6 1,702.5 1,836.1 0.7 1.7 Lease financing and similar transactions Intangible assets 7 110.2 109.8 Tangible assets 7 183.4 192.4 Other assets 8 236.3 317.9 Accrued expenses 8 294.6 312.7 37,128.8 38,515.1 Notes 31/12/2013 31/12/2012 Loan commitments given 17 2,950.2 2,791.6 Guarantee commitments given 17 2,893.3 3,062.4 TOTAL Off-balance sheet items (in EUR millions) Security commitments given Foreign exchange transactions Forward financial instrument commitments 18 1.6 1.9 3,466.7 3,373.5 48,802.8 42,519.4 Group Crédit du Nord - Registration document and annual financial report 2013 141 3 Individual financial statements Individual balance sheet at December 31 Liabilities Notes 31/12/2013 - 0.4 9 2,632.1 8,620.7 10 15,800.5 16,578.3 Debt securities 11 14,264.4 9,104.8 Other liabilities 12 246.4 384.4 Accruals 12 818.1 839.2 Provisions 13 154.6 171.8 Subordinated debt 15 671.3 671.3 Shareholders’ equity 16 2,541.4 2,144.2 890.3 890.3 10.4 10.4 (in EUR millions) Due to central banks, postal accounts Due to banks Transactions with customers Subscribed capital Additional paid-in capital Reserves 31/12/2012 1,019.3 897.4 Regulated provisions 0.8 0.8 Retained earnings 0.8 0.4 Net income 619.8 344.9 37,128.8 38,515.1 Notes 31/12/2013 31/12/2012 Loan commitments received from banks 17 2,555.5 3,316.7 Guarantee commitments received from banks 17 7,455.0 7,373.7 1.0 1.8 3,466.7 3,374.7 TOTAL Off-balance sheet items (in EUR millions) Security commitments received Foreign exchange transactions 142 Group Crédit du Nord - Registration document and annual financial report 2013 Individual financial statements Income statement 3 Income statement Notes (in EUR millions) Interest and similar income Interest and similar expenses 2013 2012 838.9 998.5 -359.9 -517.4 Net interest and similar income (expenses) 19 479.0 481.1 Income from equity securities 20 432.3 187.4 450.1 442.0 Fee income Fee expenses -59.4 -60.0 Net fee income (expenses) 21 390.7 382.0 Net gains or losses on trading portfolio transactions 22 11.2 -7.7 Net gains or losses on investment portfolio and similar transactions 22 9.7 39.6 11.8 9.1 -10.1 -8.0 Other banking income Other banking expenses Net other banking income (expenses) NET BANKING INCOME 1.7 1.1 1,324.6 1,083.5 Personnel expenses 23 -367.0 -386.8 Other operating expenses 25 -136.2 -121.9 -50.9 -54.2 -554.1 -562.9 770.5 520.6 -87.1 -86.0 683.4 434.6 49.7 1.7 733.1 436.3 - - -113.3 -91.4 - - 619.8 344.9 Depreciation and amortisation expense Operating expenses, depreciation and amortisation expense GROSS OPERATING INCOME Cost of risk 26 OPERATING INCOME Gains or losses on fixed assets 27 PRE-TAX PROFIT Exceptional income Income tax Net allocation to regulated provisions NET INCOME 28 Group Crédit du Nord - Registration document and annual financial report 2013 143 3 Individual financial statements Notes to the individual financial statements Notes to the individual financial statements NOTE 1 Accounting principles and valuation methods Main valuation and presentation rules for the individual financial statements Crédit du Nord’s individual financial statements were drawn up in accordance with the provisions of CRB (Banking Regulation Committee) Regulation No. 91-01 applicable to credit institutions, and the generally accepted accounting principles used in the French banking profession. The presentation of the financial statements complies with the provisions of CRC (Accounting Regulation Committee) Regulation No. 2000-03 relating to the individual financial statements of companies under the authority of the CRBF (French Banking and Financial Regulation Committee), amended by CRC Regulation No. 2005-04 of November 3, 2005. Comparability of financial statements No change in accounting method was observed in 2013. Regulatory options exercised Trading transactions are usually marked to market, with the exception of loans, borrowings and short-term investment securities, which are recorded at nominal value. When instruments are traded on illiquid markets, the market value used is reduced for reasons of prudence. Moreover, a reserve is booked to cover valuations established on the basis of in-house models (Reserve Policy), which is determined according to the complexity of the model used and the life of the financial instrument. Due from banks and customers • impairment in respect of probable credit risk: the increase in book value due to the passage of time is recorded in the interest margin and not in cost of risk (CNC option). Amounts due from banks and customers are classified according to their initial duration or type into: demand (current accounts and overnight transactions) and term accounts in the case of banks; customer receivables, current accounts and other loans in the case of customers. Amounts due from banks and customers include outstanding loans and repurchase agreements, secured by notes and securities, entered into with these counterparties. Accounting principles and valuation methods Accrued interest on these amounts is recorded as related receivables through profit or loss. Crédit du Nord applies the following regulatory options: • securities acquisition costs: the option not to activate acquisition costs is applied in accordance with CMC opinion No. 2008-05; In accordance with the accounting principles applicable to French credit institutions, for most transactions the valuation methods take into account the original intention of said transactions. 144 Transactions carried out for banking intermediation purposes are held at their historic cost and impaired in the event of counterparty risk. The results of such transactions are recorded on a pro rata basis, in accordance with the principle of separate accounting years. This category includes transactions in forward financial instruments aimed at hedging and managing the overall interest rate risk of banking intermediation activities. Group Crédit du Nord - Registration document and annual financial report 2013 Interest on doubtful loans is calculated using the discounted net book value of the loan. Fees received and incremental transaction costs related to the granting of a loan are comparable to interest and spread over the effective life of the loan. Individual financial statements Notes to the individual financial statements Impairment of individual outstanding loans due to probable credit risk and amounts recovered on impaired loans are booked under “Cost of risk”. In accordance with CRC Regulation No. 2002-03, if a loan is considered to bear a probable risk that all or part of the sums owed by the counterparty under the initial terms and conditions of the loan agreement will not be recovered, and notwithstanding the existence of loan guarantees, the loan in question is classified as doubtful. In any event, outstanding loans are reclassified as doubtful where one or more payments is at least three months overdue (six months for real estate and property loans, nine months for municipal loans), or where, any missed payments notwithstanding, there is a probable risk of loss or where a loan is disputed. For restructured loans, any abandonment of principal or interest due or accrued is recorded as a loss when the loan is restructured. Unauthorised overdrafts are classified as doubtful loans after a period of no more than three uninterrupted months during which the account limits are exceeded (limits of which individual customers are notified; limits resulting from legal or de facto agreements with other categories of customers). Where a given borrower’s loan is classified as a “doubtful loan”, any other loans and commitments of the same borrower are also automatically classed as doubtful, regardless of any guarantees. Doubtful loans and non-performing loans give rise to impairment for the probable portion of doubtful and non-performing loans that will not be recovered, and are recorded as an asset write-down. The amount of the impairment loss for doubtful and non-performing loans is equal to the difference between the gross book value of the asset and the present value discounted for estimated recoverable future cash flows, taking into account the value of any guarantees, discounted at the original effective interest rate of the loans. Recoverable amounts are determined on the basis of expert analysis for the non-retail portfolio and according to a statistical method for the retail portfolio (individual and professional customers). The distribution of recoverable amounts over time follows recovery curves statistically established for each homogenous group of receivables. Furthermore, this depreciation may not be less than the full amount of the accrued interest on the doubtful loan. Impairment allocations and reversals, losses on irrecoverable loans 3 Doubtful loans can be reclassified as performing loans once there is no longer any probable credit risk and once payments have resumed on a regular basis according to the initial contractual schedule. Moreover, doubtful loans which have been restructured may be reclassified as performing. In the event the creditworthiness of the borrower is such that after a reasonable period of classification in doubtful loans, a reclassification to performing loan status is no longer plausible, the loan is specifically classified as a nonperforming loan. This status is conferred at close-out or upon cancellation of the loan agreement and, in any event, one year following classification in doubtful loans, with the exception of doubtful loans for which the contractual clauses are respected and/or doubtful loans with valid enforceable guarantees. Restructured loans for which the borrower has not respected payment schedules are also classified as non-performing loans. Segmentation of outstanding loans For the purpose of segmenting outstanding loans (performing, performing under watch, doubtful, nonperforming, irrecoverable), the following system of external and/or internal ratings is used: • external ratings: for a given counterparty, a Banque de France (BDF) rating of 8 or 9 automatically calls for declassification to doubtful loans, and a P rating calls for declassification to non-performing loans; • internal ratings: for the retail portfolio, there is a specific rating for default. For the corporate portfolio, each category of loans in default has a specific rating (8 for doubtful, 9 for undisputed non-performing and 10 for disputed non-performing). Performing loans with a rating of 7 in the corporate portfolio are declassified to 3S (similarly, since 2013, the decision to declassify a loan to 3S results in a rating of 7). Group Crédit du Nord - Registration document and annual financial report 2013 145 3 Individual financial statements Notes to the individual financial statements BDF ratings are also used in risk monitoring procedures to select performing loans that need to be subject to a risk review as a top priority. Performing loans under watch (“3S”) Within the “Performing loan” risk category, Crédit du Nord has created a subcategory called “Performing loans under watch”, to cover loans/receivables requiring closer supervision. This category includes loans/receivables where certain evidence of deterioration has appeared since they were granted. The Group conducts historical analyses to determine the rate of classification of these loans/receivables as doubtful and the impairment ratio, and updates these analyses on a regular basis. It then applies these figures to similar groups of receivables in order to determine the amount of impairment. Impairment due to sector credit risk This type of impairment is not made on an individual loan basis, but covers several classes of risk, including regional sector risk (global risk in sectors of the regional economy impaired by specific unfavourable business conditions). Crédit du Nord’s Central Risk Division regularly lists the business sectors that it considers to represent a high probability of default in the short term due to recent events that may have caused lasting damage to the sector. A rate of classification as doubtful loans is then applied to the total outstanding in these sectors in order to determine the volume of doubtful loans. Impairments are then booked for the overall amount of these outstanding loans, using impairment ratios which are determined according to the historical average rates of doubtful customers, adjusted to take into account an analysis of each sector by an independent expert on the basis of the economic environment. Risk mitigation Existing guarantees and guarantees to be provided are listed in a collateral data base. The information contained in this data base is used to make credit decisions and to calculate provisions on doubtful loans. 146 Group Crédit du Nord - Registration document and annual financial report 2013 Securities portfolio Securities are classified according to: • their type: public notes (Treasury notes and similar securities), bonds and other fixed-income securities (negotiable debt instruments, interbank securities), shares and other equity securities; • and the purpose for which they were required: trading, short-term and long-term investment, portfolio activities, equity investments, investments in subsidiaries and affiliates, and other long-term equity investments. Sales and purchases of securities are recognised in the balance sheet at the date of settlement-delivery. In accordance with the provisions of amended CRB Regulation No. 90-01 relating to the accounting treatment of securities transactions, as amended by CRC Regulation No. 2008-17, the rules for classifying and evaluating each portfolio category are as follows: Trading securities Trading securities are securities initially bought or sold principally for the purpose of reselling or repurchasing them in the near-term, or held for the purpose of market-making activities. These securities are traded in active markets, and the available market price reflects frequent buying and selling under normal conditions of competition. Trading securities also include securities subject to a promise of sale as part of an arbitrage transaction carried out on an organised or similar market in financial instruments, and securities bought or sold for specialised trading portfolio strategy including forward financial instruments, securities or other financial instruments managed together and showing indications of a recent short-term profit-taking profile. Trading securities are recorded on the balance sheet at cost, net of expenses. For fixed-income securities, the cost includes accrued interest. They are marked to market at the end of the financial period. Individual financial statements Notes to the individual financial statements Net unrealised gains or losses, together with net gains or losses on disposals, are recognised in the income statement under “Net income from financial transactions”. Coupon payments received on fixed-income securities in the trading portfolio are recorded in the income statement under “Net interest income from bonds and other fixedincome securities”. Trading securities no longer held for sale in the short term, no longer held for market-making purposes, or for which the specialised portfolio management strategy for which they are held no longer offers a recent profit-taking profile in the short term, may be transferred to the “Shortterm Investment Securities” or “Investment Securities” category if: • an exceptional market situation requires a change in holding strategy; • Or if the fixed-income securities can no longer be traded on an active market following their acquisition, and if Crédit du Nord intends and is able to hold them for the foreseeable future or until their maturity. Transferred securities are recorded in their new category at their market value at the date of transfer. Short-term investment securities This category includes securities which are not included with trading securities, investment securities, other long-term investment securities, equity investments and subsidiaries, other long-term investment securities or investments in subsidiaries and affiliates. Shares and other equity securities Equity securities are carried on the balance sheet at cost excluding acquisition expenses, or at contribution value. At year-end, cost is compared to realisable value. For listed securities, realisable value is defined as the most recent market price. Unrealised capital gains are not recognised in the accounts but a depreciation of portfolio securities is booked to cover unrealised capital losses, without the said depreciation being offset against any unrealised capital gains. Income from these securities is recorded in “Income from equity securities”. 3 Bonds and other fixed-income securities These securities are carried at cost excluding acquisition expenses and, in the case of bonds, excluding interest accrued and not yet due at the date of purchase. The positive or negative difference between cost and redemption value is amortised to income over the life of the relevant securities and using the actuarial method. Accrued interest on bonds and other short-term investment securities is recorded as Related receivables and under “Net interest income from bonds and other fixed-income securities” in the income statement. At year-end, cost is compared to realisable value or, in the case of listed securities, to their most recent market price. Unrealised capital gains are not recognised in the accounts but a depreciation of portfolio securities is booked to cover unrealised capital losses, after consideration of any gains made on any related hedging transactions. Allocations to and reversals of depreciations for losses on short-term investment securities together with gains and losses on sales of these securities are recorded under “Net income from financial transactions” in the income statement. Short-term investment securities can be reclassified as “Investment Securities” if: • an exceptional market situation requires a change in holding strategy; • or if the fixed-income securities can no longer be traded on an active market following their acquisition, and if Crédit du Nord intends and is able to hold them for the foreseeable future or until their maturity. Long-term investment securities Long-term investment securities are acquired debt securities or reclassified short-term investment securities which Crédit du Nord intends to hold until maturity, where it has the financial capacity to do so and is not subject to any legal or other form of constraint that might undermine its ability to do so. Group Crédit du Nord - Registration document and annual financial report 2013 147 3 Individual financial statements Notes to the individual financial statements Accounting recognition of investment securities is identical to that of short-term investment securities. Long-term investments are booked according to the same principles as short-term investment securities, except that no depreciation is made for unrealised losses, unless there is a strong probability that the securities will be sold in the short term, or unless there is a risk that the issuer will be unable to redeem them. Allocations to and reversals of depreciations for losses on long-term investment securities, together with gains and losses on sales of these securities, are recorded in the income statement under “Net income from long-term investments”. Equity investments, investments in subsidiaries and affiliates, and other longterm investments This category of securities covers “Equity investments and investments in subsidiaries and affiliates”, when it is deemed useful to Crédit du Nord’s business to hold the said shares in the long term. This notably covers investments that meet the following criteria: • shares in companies that share directors or senior managers with Crédit du Nord and where influence can be exercised over the company in which the shares are held; At year-end, investments in consolidated subsidiaries and affiliates are valued at their value in use, namely the price the company would accept to pay to obtain the said securities if it had to acquire them in view of its investment objective. This value is estimated on the basis of various criteria, such as shareholders’ equity, profitability, and the average share price over the last three months. Unrealised capital gains are not recognised in the accounts but a depreciation on portfolio securities is booked to cover unrealised capital losses. Allocations to and reversals of depreciations as well as any capital gains or losses realised on the disposal of these securities, including any profit or loss generated when tendering these securities to public share exchange offers, are booked under “Net income from long-term investments”. Fixed assets Operating and investment fixed assets are booked on the balance sheet at cost. Borrowing expenses incurred to fund a lengthy construction period for fixed assets are included in the acquisition cost, along with other directly attributable expenses. Investment subsidies received are deducted from the cost of the relevant assets. • shares in companies that belong to the same group controlled by individuals or legal entities, where the said persons or entities exercise control over the group and ensure that decisions are taken in unison; Software developed in-house is capitalised at the direct development cost, which includes external hardware and service costs and personnel expenses directly attributable to the production and preparation of the software application in order to use it. • shares representing more than 10% of the voting rights in the capital issued by a bank or a company whose business is directly linked to that of Crédit du Nord. As soon as they are fit for use, fixed assets are depreciated over their useful life. Any residual value of the asset is deducted from its depreciable amount. This category also includes “Other long-term investment securities”. These are equity investments made by Crédit du Nord with the aim of developing special professional relations with a company over the long term but without exercising any influence on its management due to the low proportion of attached voting rights. Depreciation is calculated mainly using the straight line method over the specified useful life of the asset. Investments in consolidated subsidiaries and affiliates, and other long-term equity investments are recorded at their purchase price net of acquisition costs. Dividend 148 income earned on these securities is booked in the income statement under “Income from equity securities”. Group Crédit du Nord - Registration document and annual financial report 2013 Where one or several components of a fixed asset are used for different purposes or to generate economic benefits over a different time period from the asset considered as a whole, these components are depreciated over their own useful life. Allocations to depreciation and amortisation are recorded on the income statement under “Amortisation expense”. Individual financial statements Notes to the individual financial statements Crédit du Nord has applied this approach Depreciation periods for other categories of fixed assets depend on their useful life, usually estimated in the following ranges: Infrastructures Major structures 50 years Doors and windows, roofing 20 years Frontages 30 years Elevators Electrical installations Electricity generators Technical installations Air conditioning, smoke extraction Heating 10-30 years Security and surveillance installations Plumbing Fire safety equipment Fixtures & fittings Finishings, surroundings 10 years Depreciation periods for other categories of fixed assets depend on their useful life, usually estimated in the following ranges: Plant and equipment Transport equipment Furniture 5 years 4 years 10 years IT and office equipment 3 to 5 years Software, developed or acquired 3 to 5 years Francises, patents and licenses 5 to 20 years 3 Debt securities These liabilities are broken down into medium-term notes, interbank securities and negotiable debt instruments, bonds and other fixed-income securities (with the exception of subordinated notes, which are classified under subordinated debt). Interest accrued and payable in respect of these securities is booked as related payables through profit or loss. Bond issuance and redemption premiums are amortised using the straight-line or actuarial method over the life of the related borrowings. The resulting expense is recorded in the income statement under “Net income from bonds and other fixed-income securities”. Bond issuance costs accrued over the period are booked as expenses for the period, under “Net income from bonds and other fixed-income securities” in the income statement. Subordinated debt This item includes all dated or undated subordinated borrowings, which, in the event of the liquidation of the borrower, may only be redeemed after all other creditors have been paid. Interest accrued and payable in respect of subordinated debt, if any, is shown with the underlying abilities as related payables. Provisions Amounts due to banks and customer deposits Amounts due to banks and customer deposits are classified according to their initial duration and type into: demand (deposits, current accounts) and term accounts in the case of banks; and special savings accounts and other deposits in the case of customers. This debt includes pension transactions, in the form of securitised debt payables, carried out with these economic operators. Accrued interest on these amounts is recorded as related payables through profit or loss. Provisions include: • provisions for commitments; • provisions for contingencies and disputes. Provisions for commitments and contingencies are determined on the basis of expert analysis. Provisions for disputes are discounted according to the amount and projected payment date, as determined on the basis of expert analysis. The discount rate is the rate of a risk-free investment over the same period. Group Crédit du Nord - Registration document and annual financial report 2013 149 3 Individual financial statements Notes to the individual financial statements Provisions for contingencies are defined as liabilities with no precisely defined amount or due date. They are only booked if the company has an obligation to a third party that will probably or necessarily lead to a transfer of funds to the third party, without compensation for at least an equivalent amount being expected from this third party. Provisions are presented in Note 13. Information pertaining to the category and amount of risks involved is not provided if Crédit du Nord is of the opinion that it could result in major losses in a legal dispute against third parties concerning the object of the provision. Equalisation provisions are classified by type in the relevant income statement. Commitments under home savings accounts Home savings accounts and plans are savings schemes for individual customers (in accordance with Law No. 65554 of July 10, 1965), which combine an initial deposit phase in the form of an interest-earning savings account with a lending phase where the deposits are used to provide property loans. The latter phase is subject to the previous existence of the savings phase and is therefore inseparable from it. The deposits collected and loans granted are booked at amortised cost. These instruments generate two types of commitments for Crédit du Nord: the obligation to subsequently lend to the customer at an interest rate established upon the signing of the agreement, and the obligation to pay interest on the customer’s savings in the future at an interest rate set upon the signing of the agreement, for an indefinite period. Commitments with future adverse effects for Crédit du Nord are subject to provisions booked as balance-sheet liabilities, any changes in which are recorded on the interest margin line under “Net banking income”. These provisions relate exclusively to commitments under home savings accounts and schemes existing at the date of the provision’s calculation. Provisions are calculated for each generation of home savings schemes, on the one hand, with no netting between the different generations of schemes, and for all home savings accounts taken together, which constitutes a single all-encompassing generation, on the other hand. 150 Group Crédit du Nord - Registration document and annual financial report 2013 During the savings phase, provisions are calculated according to the difference between average expected outstanding savings and minimum expected outstanding savings, both of which are determined statistically based on historic observations of actual customer behaviour. During the lending phase, provisions are calculated according to loans already issued but not yet due at the balance sheet date, as well as future loans considered as statistically probable on the basis of customer savings deposits on the balance sheet at the date of calculation and on historic observations of actual customer behaviour. A provision is booked if the discounted value of expected future earnings for a given generation of home savings products is negative. These results are measured on the basis of interest rates available to individual customers for equivalent savings and loan instruments, with similar estimated life and date of inception. Foreign exchange transactions Gains and losses arising from ordinary activities in foreign currencies are booked to the income statement. In accordance with CRB regulation 89-01, forward foreign exchange transactions are valued on the basis of the forward foreign exchange rate of the relevant currency for the remaining maturity. Spot and other forward foreign exchange positions are revalued on a monthly basis using official month-end spot rates. Resulting valuation differences are regularly recorded in the income statement. Forward financial instrument transactions Transactions in forward interest rate, foreign exchange or equity instruments are accounted for in accordance with amended CRB Regulations 88-02 and 90-15 and Directive 94-04 of the French Banking Commission. Nominal commitments on forward financial instruments are recorded as a separate off-balance sheet item. This amount represents the volume of outstanding transactions and does not represent the potential gain or loss associated with the market or counterparty risk on these transactions. Individual financial statements Notes to the individual financial statements The accounting treatment of income or expenses on these forward financial instruments depends on the purpose for which the transaction was concluded, as follows: Hedging transactions Income and expenses on forward financial instruments used as a hedge and assigned from the beginning to an identifiable item or group of similar items, are recognised in the income statement in the same manner as revenues and expenses on the hedged item. Income and expenses on interest rate instruments are booked as net interest income in the same interest income or expense account as the items hedged. Income and expenses on other instruments are booked as “Net income from financial transactions”, under “Income from forward financial instruments”. Income and expenses on forward financial instruments used for hedging and management of overall interest rate risk are recorded in the income statement on a pro rata basis. They are recognised as “Net income from financial transactions” under “Income from forward financial instruments”. Transactions in open positions All relative income and expenses are booked to the income statement on a prorata basis. They are recognised as “Net income from financial transactions” under “Income from forward financial instruments”. Unrealised losses, determined by a book-to-market value comparison, are provisioned. Unrealised gains are not recorded. 3 Net fee income Crédit du Nord recognises service fee income and expenses in different ways depending on the type of service. Fees for continuous services, such as certain fees on payment instruments, custody fees or web-service subscriptions are booked as income over the life of the service provided. Fees for one-off services, such fund activity fees, finder’s fees received, penalties following payment incidents are booked to income when the service is provided under “Fee income – Services and others”. Personnel expenses The “Personnel expenses” account includes all expenses related to personnel, notably the cost of the legal employee profit-sharing and incentive plans for the year. Staff benefits Crédit du Nord grants the following benefits to its employees: • post-employment benefits, such as pension plans and severance pay; • long-term benefits, such as deferred variable remuneration, long-service awards or flexible working provisions; • employment termination benefits. Post-employment benefits Guarantees given and received Guarantees given at the request of customers or banks are recorded as off-balance sheet items in the amount of the commitment. For guarantees received, only those from lending institutions, States, government administrations and local authorities are recorded. Pension plans may be defined contribution or defined benefit. Defined contribution plans limit Crédit du Nord’s liability to the contributions paid to the plan but do not commit Crédit du Nord to a specific level of future benefits. Contributions paid are booked as an expense for the year in question. Off-balance sheet guarantees and endorsements correspond to irrevocable cash loan commitments and guarantee commitments which did not give rise to any fund movements. Defined benefit plans commit Crédit du Nord, either formally or implicitly, to pay a certain amount or level of future benefits and therefore bear the associated medium or long-term risk. Where necessary, these financing guarantees and commitments are subject to provisions. A provision is recorded on the liability side of the balance sheet under “Provisions” to cover all of the above retirement Group Crédit du Nord - Registration document and annual financial report 2013 151 3 Individual financial statements Notes to the individual financial statements commitments. This is assessed regularly by independent actuaries using the projected unit credit method. This valuation method takes account of assumptions on demographics, early retirement, wage increases, discount rates and inflation. Where these plans are financed using external funds meeting the definition of plan assets, the fair value of these funds is deducted from the amount of the provision recorded to cover the related commitments. Differences arising from changes in the calculation method (early retirement, discount rate, etc.) or between actuarial assumptions and actual figures (return on hedging assets, etc.) constitute actuarial differences (gains or losses). These are amortised in the income statement over the anticipated residual average active life of the employees participating in the plan concerned if they exceed the higher of the following two values (corridor method): • 10% of the discounted value of the defined benefit commitment; • 10% of the fair value of the assets at the end of the previous period. Where a new plan (or amendment) is being established, the service expense is spread out over the residual duration of the employee’s working life. The annual expense recognised as personnel expenses for defined benefit plans includes: • additional entitlements vested by each employee (current service cost); • the interest cost corresponding to the increase in the present value of a defined benefit obligation; • the expected return on any plan assets (gross yield); • the amortisation of actuarial gains and losses and past service cost; • the effect of any plan curtailments or settlements. Long-term benefits Long-term benefits are employee benefits that do not fall due wholly within the twelve months after the end of the period in which the employees render the related services. Long-term benefits are measured in the same way as post-employment benefits, except for the treatment of actuarial gains and losses and past service costs which are booked immediately to the income statement. Cost of risk The figure shown under “Cost of Risk” includes net reversals of impairment losses and provisions for credit risk, losses on non-recoverable loans, amounts recovered on impaired loans, and allowances and reversals for other risks. Gains or losses on fixed assets This item covers capital gains or losses realised on disposals, as well as the net allocation to depreciations for investments in consolidated subsidiaries and affiliates, long-term investment securities and offices and other premises. Income from real-estate holdings excluding offices is booked under “Net banking income”. Income tax All taxes (excluding income tax) whose assessment refers to items for the fiscal year in question are recognised as expenses for said year, whether or not the tax was actually paid during the course of the fiscal year. Current income tax Since January 1, 2010, Crédit du Nord has been included in Societe Generale’s tax consolidation scope. A tax consolidation sub-group was set up between Crédit du Nord and some of the subsidiaries in which it holds a direct or indirect ownership interest of at least 95%. The convention adopted is that of neutrality. In France, standard corporate income tax is 33.33%. In addition, a social security contribution of 3.3% (after deduction from taxable income of EUR 0.76 million) was introduced in 2000 and, as from 2013, an additional 10.7% tax for companies generating revenue in excess of EUR 250 million. 152 Group Crédit du Nord - Registration document and annual financial report 2013 Individual financial statements Notes to the individual financial statements Since January 1, 2007, long-term capital gains on equity investments in predominantly real estate-oriented companies have been taxed at 15%, while capital gains on other equity investments are tax-exempt, subject to corporation tax on a share for fees and expenses of 12% on the amount of gross capital gains in the event a net capital gain is generated over the long term. In addition, under the regime of parent companies and subsidiaries, dividends received from companies in which the equity investment is at least 5% are tax-exempt (with the exception of a share for fees and expenses equivalent to 5% of the dividends paid). Tax credit arising in respect of revenues from receivables and security portfolios, when they are effectively used for the settlement of corporate tax due for the fiscal year, are booked under the same line item as the revenues to which they relate. The corresponding income tax expense is kept in the income statement under “Income Tax”. Deferred tax Crédit du Nord records deferred taxes in its parent company financial statements. 3 are calculated using the liability method. Accordingly, they are adjusted whenever there is a change in the tax rate. The corresponding impact is added to/subtracted from the deferred tax expense. Net deferred tax assets are recognised where there is a possibility of recovering over a given time period. For 2013 and subsequent fiscal years, the normal tax rate used to determine deferred tax is 34.43% for earnings taxed at the normal rate, and the reduced rate is 4.13% taking into account the nature of the taxed transactions. Deferred taxes are determined separately for each taxable entity and are not discounted to present value when the corresponding effect is not significant or when a precise timetable has not been drawn up. Exceptional income This heading includes income earned and expenses incurred by Crédit du Nord that are considered to be exceptional in view of either the amount or the manner in which they were generated. In most cases, said income or expenses are the result of events that fall outside the scope of Crédit du Nord’s activity. Deferred taxes are recognised in the event a temporary difference is detected between the restated book values and the tax values of balance sheet items. Deferred taxes Group Crédit du Nord - Registration document and annual financial report 2013 153 3 Individual financial statements Notes to the individual financial statements NOTE 2 Cash, due from central banks and postal accounts (in EUR millions) Cash Due from central banks Due from post office accounts TOTAL 31/12/2013 31/12/2012 95.4 89.7 399.0 1,793.7 - - 494.4 1,883.4 31/12/2013 31/12/2012 NOTE 3 Due from banks (in EUR millions) Demand deposits and loans Current accounts Overnight deposits and loans 285.3 1,388.3 2,241.7 362.0 6,706.4 4,983.8 95.7 94.5 Term deposits and loans Term deposits and loans Subordinated and participating loans Loans secured by notes and securities Related receivables TOTAL GROSS (1) (2) (3) Impairments TOTAL NET (1) O/w doubtful loans (2) O/w irrecoverable non-performing loans (3) O/w transactions with subsidiaries and affiliates 154 Group Crédit du Nord - Registration document and annual financial report 2013 0.7 0.2 31.1 15.4 9,360.9 6,844.2 -0.5 -0.5 9,360.4 6,843.7 - - 0.5 0.5 8,253.5 5,644.3 Individual financial statements Notes to the individual financial statements 3 NOTE 4 Transactions with customers 31/12/2013 31/12/2012 199.2 242.0 15,869.0 15,773.6 989.9 1,081.2 33.2 37.9 Capital expenditure loans 3,199.1 3,267.5 Housing loans 9,605.5 9,383.8 Other loans 2,041.3 2,003.2 870.8 1,064.4 (in EUR millions) Commercial loans Other customer loans Short-term loans Export loans Overdrafts Related receivables 32.2 34.7 16,971.2 17,114.7 -484.4 -451.6 16,486.8 16,663.1 15,958.2 16,216.8 - Companies and individual entrepreneurs 6,984.9 7,287.1 - Individual customers 8,875.1 8,723.9 - Financial customers 0.8 84.6 97.4 121.2 TOTAL GROSS (1) (2) (3) (4) (5) (6) Impairments TOTAL NET (1) O/w performing loans (excluding related receivables) - Others (2) O/w doubtful loans (excluding related receivables) 392.8 331.8 - Companies and individual entrepreneurs 245.0 202.4 - Individual customers 146.1 129.1 - Financial customers - - 1.7 0.3 - Others (3) O/w non-performing loans 588.0 531.4 - Companies and individual entrepreneurs 402.9 366.5 - Individual customers 183.6 163.4 - Financial customers - - 1.5 1.5 2,104.1 8,109.6 745.0 1,394.5 16.7 205.2 - Others (4) O/w receivables pledged as collateral for liabilities (5) O/w receivables eligible as collateral for Banque de France financing (6) O/w transactions with subsidiaries and affiliates The identification of outstanding restructured loans is in progress and is not complete at present. Concentration risk is analysed on a half-yearly basis at the consolidated level. Its methods and major trends are provided in Note 3 to the consolidated financial statements. Group Crédit du Nord - Registration document and annual financial report 2013 155 3 Individual financial statements Notes to the individual financial statements NOTE 5 Treasury notes, bonds and other fixed-income securities, shares and other equity securities 31/12/2013 (in EUR millions) Trading portfolio 31/12/2012 Treasury notes and similar securities Shares and other equity securities Bonds and other fixedincome securities - - - - - - 2,576.0 20.2 5,588.6 8,184.8 332.8 3.6 Treasury notes and similar Total securities Shares and Bonds and other other equity fixed-income securities securities - Total - Short-term investment portfolio (1) Gross amount Impairments 9,916.5 10,252.9 -4.8 -3.1 -33.6 -41.5 - -3.0 2,571.2 17.1 5,555.0 8,143.3 332.8 0.5 Gross amount - - 10.5 10.5 - - 42.3 42.3 Impairments - - -1.8 -1.8 - - -3.0 -3.0 Net amount -44.1 -47.1 9,872.4 10,205.7 Investment portfolio Net amount Related receivables TOTAL (2) - - 8.7 8.7 - - 39.3 39.3 7.9 - 10.6 18.5 1.7 - 15.3 17.0 2,579.1 17.1 5,574.3 8,170.5 334.5 0.5 9,927.0 10,262.0 (1) O/w securities eligible as collateral for Banque de France financing 6,316.8 6,525.0 (2) O/w bonds and other fixed-income securities issued by public organisations (net of provisions and excluding related receivables) 1,199.4 1,034.2 Additional information on securities Short-term investment portfolio (in EUR millions) 31/12/2013 31/12/2012 Estimated value of short-term investment securities Unrealised capital gains 12.1 6.1 Unrealised capital gains on shares and other equity securities 4.0 4.6 Unrealised capital gains on bonds and other fixed-income securities 8.1 1.5 -61.1 -5.3 16.9 - 2,576.0 332.8 16.8 0.1 1,279.8 362.3 9.1 9.3 Premiums and discounts related to short-term investment securities (excluding doubtful securities) Shares of UCITS held Listed securities in treasury notes and similar securities (net of provisions and excluding related receivables) Listed securities in shares and other equity securities (net of provisions and excluding related receivables) Listed securities in bonds and other fixed-income securities (net of provisions and excluding related receivables) Subordinated securities (net of provisions and excluding related receivables) 156 Group Crédit du Nord - Registration document and annual financial report 2013 Individual financial statements Notes to the individual financial statements 3 Investment portfolio 31/12/2013 31/12/2012 Unrealised capital gains - - Premiums and discounts related to long-term investment securities (excluding doubtful securities) - 0.2 Listed securities in bonds and other fixed-income securities (net of provisions and excluding related receivables) - 24.5 (in EUR millions) Estimated value of long-term investment securities The investment portfolio is wholly comprised of OBSAARs (bonds with redeemable and/or acquisition warrants): three partial redemptions were recorded in 2013 for €7.4 million (excluding related receivables) and one OBSAAR was exited from the portfolio for €24.6 million. Securities transferred No securities were transferred from one portfolio to another in 2012 or 2013. NOTE 6 Equity investments, other long-term investment securities and investments in subsidiaries and affiliates Equity investments and other long-term investment securities (in EUR millions) Banks Listed Unlisted Others Listed 31/12/2013 31/12/2012 72.6 73.0 - - 72.6 73.0 16.6 19.4 - - 16.6 19.4 TOTAL GROSS 89.2 92.4 Impairments -0.2 -0.1 TOTAL NET 89.0 92.3 31/12/2013 31/12/2012 1,420.8 1,415.1 Unlisted Investments in subsidiaries and affiliates (in EUR millions) Banks Listed Unlisted (1) Others Listed Unlisted (2) TOTAL GROSS Impairments TOTAL NET - - 1,420.8 1,415.1 281.7 421.1 - - 281.7 421.1 1,702.5 1,836.2 - -0.1 1,702.5 1,836.1 The main changes for 2013 concern: (1) The acquisition of Tarneaud shares following the squeeze-out (takeover bid filed by Crédit du Nord on November 13, 2012): +€5.7 million. (2) The sale of Etoile Gestion Holding shares: -€108.3 million. (2) The capital reductions carried out by SNC Hedin, Verthema and Nordenskiöld: -€30.6 million. Group Crédit du Nord - Registration document and annual financial report 2013 157 3 Individual financial statements Notes to the individual financial statements NOTE 7 Fixed assets (in EUR millions) Gross value at 31/12/2012 Acquisitions Disposals Accumulated Gross depreciation and Other value at amortisation at Net value at changes 31/12/2013 31/12/2013 (1) 31/12/2013 Operating fixed assets Intangible assets Start-up costs Software created - - - - - - - 263.8 25.0 -34.3 - 254.5 -165.3 89.2 Software purchased 82.2 0.2 - - 82.4 -81.5 0.9 Others 19.7 0.7 - -0.2 20.2 -0.1 20.1 365.7 25.9 -34.3 -0.2 357.1 -246.9 110.2 Land and buildings 172.6 1.9 -0.2 3.5 177.8 -54.1 123.7 Others 357.8 15.9 -0.9 -24.8 348.0 -292.6 55.4 SUB-TOTAL 530.4 17.8 -1.1 -21.3 525.8 -346.7 179.1 7.0 0.2 -0.3 4.5 11.4 -7.5 3.9 SUB-TOTAL Tangible assets Fixed assets (excluding operating fixed assets) Tangible assets Land and buildings Others SUB-TOTAL TOTAL 4.1 - - 0.1 4.2 -3.8 0.4 11.1 0.2 -0.3 4.6 15.6 -11.3 4.3 907.2 43.9 -35.7 -16.9 898.5 -604.9 293.6 (1) Breakdown of depreciation, amortisation and impairment: Intangible assets Operating tangible assets Software created Software purchased Others Land and buildings Others Amount at 31 December 2012 175.9 79.9 0.1 50.9 290.4 7.8 605.0 Depreciation and amortisation 22.7 1.7 - 7.1 19.4 0.3 51.2 (in EUR millions) Depreciation and amortisation relating to asset disposals Total -33.3 - - -0.1 -0.9 -0.3 -34.6 Impairment of fixed assets - - - - - - - Reversals - - - - - - - Other changes AMOUNT AT DECEMBER 31, 2013 - -0.1 - -3.8 -16.3 3.5 -16.7 165.3 81.5 0.1 54.1 292.6 11.3 604.9 (*) Allocations to depreciation and amortisation of fixed assets (excluding operating fixed assets) are included in “Net banking income”. 158 Non-operating tangible assets (*) Group Crédit du Nord - Registration document and annual financial report 2013 Individual financial statements Notes to the individual financial statements 3 NOTE 8 Accruals and other accounts receivable (in EUR millions) 31/12/2013 31/12/2012 204.5 273.3 30.8 44.4 0.6 - Other assets Sundry debtors Premiums on options purchased Settlement accounts on securities transactions Others SUB-TOTAL 0.4 0.2 236.3 317.9 5.3 7.8 Accrued expenses Prepaid expenses Deferred taxes Accrued income Others SUB-TOTAL TOTAL (1) 67.6 56.7 166.7 176.2 55.0 72.0 294.6 312.7 530.9 630.6 31/12/2013 31/12/2012 747.6 588.2 0.1 0.1 747.7 588.3 1,876.5 7,999.2 7.9 33.2 1,884.4 8,032.4 2,632.1 8,620.7 2,168.5 4,693.5 (1) At 31/12/2013, none of the components of these items had been pledged. NOTE 9 Due to banks (in EUR millions) Demand accounts Demand deposits and current accounts Related payables SUB-TOTAL Term accounts Term deposits and borrowings Related payables SUB-TOTAL TOTAL (1) (1) O/w transactions with subsidiaries and affiliates Group Crédit du Nord - Registration document and annual financial report 2013 159 3 Individual financial statements Notes to the individual financial statements NOTE 10 Transactions with customers 31/12/2013 31/12/2012 Demand 4,960.3 4,643.7 Term 1,031.5 1,000.5 SUB-TOTAL 5,991.8 5,644.2 (in EUR millions) Special savings accounts Other demand deposits Companies and individual entrepreneurs 4,757.9 4,697.8 Individual customers 2,992.6 2,666.5 Financial customers 13.8 4.3 Others SUB-TOTAL 455.8 492.0 8,220.1 7,860.6 1,293.3 1,026.1 Other term deposits Companies and individual entrepreneurs Individual customers (2) Financial customers (1) Others SUB-TOTAL Related payables TOTAL Securities sold to customers under repurchase agreements TOTAL (3) 53.4 75.2 - 1,712.6 81.5 98.1 1,428.2 2,912.0 24.4 87.6 15,664.5 16,504.4 136.0 73.9 15,800.5 16,578.3 (1) Transactions in 2012 with the securitisation funds Blue Star Crédit du Nord Entreprises and Blue Star Crédit du Nord Prêts Personnels Immobiliers. (2) O/w guarantees (3) O/w transactions with subsidiaries and affiliates 0.6 0.5 68.7 1,757.5 31/12/2013 31/12/2012 6.4 6.8 2,429.2 1,151.2 4.2 3.3 2,439,8 1,161.3 11,793.4 7,919.2 NOTE 11 Debt securities (in EUR millions) Short-term notes Bonds Related payables SUB-TOTAL Money market and negotiable debt securities Related payables SUB-TOTAL TOTAL Unamortised debit balance of issue premiums on these debt securities 160 Group Crédit du Nord - Registration document and annual financial report 2013 31.2 24.3 11,824.6 7,943,5 14,264.4 9,104.8 18.9 15.8 Individual financial statements Notes to the individual financial statements 3 NOTE 12 Accruals and other accounts payable (in EUR millions) 31/12/2013 31/12/2012 223.3 306.1 21.4 27.1 1.4 2.4 Other liabilities Sundry creditors Premiums on derivatives sold Settlement accounts on securities transactions (1) 0.3 48.8 246.4 384.4 Expenses payable 365.9 371.3 Deferred taxes 216.2 207.4 Other securities transactions SUB-TOTAL Accruals Deferred income Others SUB-TOTAL TOTAL (2) 50.6 54.2 185.4 206.3 818.1 839.2 1,064.5 1,223.6 (1) Main capital increases not fully paid up as of December 31, 2013: Hedin (€7.8 million) - Verthema (€10.5 million) - Nordenskiöld (€25.0 million) - Legazpi (€5.2 million). (2) None of these amounts relates to items received as pledges or to debts representing borrowed securities. NOTE 13 Provisions and impairments (in EUR millions) 31/12/2013 31/12/2012 0.5 0.5 Asset impairments Banks Loans to customers 484.4 451.6 SUB-TOTAL (2) 484.9 452.1 Provisions for off-balance sheet commitments 21.2 51.7 Sector-based provisions and others 60.1 40.2 Provisions Provisions for general risks and commitments 73.3 79.9 SUB-TOTAL (3) 154.6 171.8 TOTAL PROVISIONS AND IMPAIRMENTS (EXCLUDING SECURITIES) (1) 639.5 623.9 43.5 50.3 683.0 674.2 Impairment of securities TOTAL Group Crédit du Nord - Registration document and annual financial report 2013 161 3 Individual financial statements Notes to the individual financial statements (1) The change in total provisions and impairments breaks down as follows: Allocations by cost of risk 207.1 - -174.3 - - - 484.9 28.8 7.7 -43.0 -10.7 - - 154.6 235.9 7.7 -217.3 -10.7 - - 639.5 changes changes in exchange in scope rate Impairments at 31/12/2013 by cost of risk Impairments (2) 452.1 Provisions (3) 171.8 623.9 TOTAL Other changes by other income statement balances Provisions and impairments at 31/12/2012 (in EUR millions) Reversals/Uses by other income statement balances changes changes in exchange in scope rate Provisions and impairments at 31/12/2013 (2) Analysis of impairments: Allocations by cost of risk by other income statement balances - - 67.0 93.5 Impairments at 31/12/2012 (in EUR millions) Reversals/Uses Other changes by cost of risk by other income statement balances - - - - - - - -85.6 - - - 74.9 Impairments of doubtful loans Banks Loans to customers Impairments of non-performing loans Banks Loans to customers TOTAL 0.5 - - - - - - 0.5 384.6 113.6 - -88.7 - - - 409.5 452.1 207.1 - -174.3 - - - 484.9 changes changes in exchange in scope rate Provisions at 31/12/2013 (3) Analysis of provisions: Allocations (in EUR millions) Provisions for off-balance sheet commitments Sector-based provisions and others (*) Reversals/Uses Other changes Provisions at 31/12/2012 by cost of risk by other income statement balances by cost of risk by other income statement balances 51.7 7.6 - -38.1 - - - 21.2 40.2 19.9 - - - - - 60.1 Provisions for employee benefits 54.0 - 6.7 - -7.5 - - 53.2 Provisions for disputes with customers 10.2 1.2 0.4 -4.9 -0.1 - - 6.8 5.2 - - - -3.1 - - 2.1 10.5 0.1 0.6 - - - - 11.2 171.8 28.8 7.7 -43.0 -10.7 - - 154.6 Provisions for forward financial instruments Other provisions for general risks and commitments (**) TOTAL (*) This item mainly comprises impairments of performing loans under watch and sector-based impairments for credit risk. (**) This item mainly comprises PEL/CEL provisions (See Note 14). 162 Group Crédit du Nord - Registration document and annual financial report 2013 Individual financial statements Notes to the individual financial statements 3 NOTE 14 Home savings accounts and plans A. Outstanding deposits in PEL/CEL accounts 31/12/2013 31/12/2012 Less than 4 years old 364.1 299.0 Between 4 and 10 years old 168.1 194.6 More than 10 years old 364.0 367.4 SUB-TOTAL 896.2 861.0 CEL accounts 143.8 153.3 1,040.0 1,014.3 (in EUR millions) PEL accounts TOTAL B. Outstanding housing loans granted with respect to PEL/CEL accounts 31/12/2013 31/12/2012 Less than 4 years old 5.6 10.7 Between 4 and 10 years old 8.0 7.0 More than 10 years old 0.9 1.1 14.5 18.8 31/12/2013 31/12/2012 Less than 4 years old - 3.1 Between 4 and 10 years old - 0.4 More than 10 years old 7.6 2.0 SUB-TOTAL 7.6 5.5 CEL accounts 0.7 2.1 Drawn down loans 0.4 0.5 8.7 8.1 (in EUR millions) TOTAL C. Provisions for commitments linked to PEL/CEL accounts (1) (in EUR millions) PEL accounts TOTAL (1) These provisions are booked as “Provisions for general risk and commitments” (see Note 13 under “Other provisions for general risk and commitments”). D. Methods used to establish the parameters for valuing provisions The parameters used for estimating the future behaviour of customers are derived from historical observations of customer behaviour patterns over periods of between 10 and 15 years. The value of these parameters can be adjusted if any changes are subsequently made to regulations with the potential to undermine the reliability of past data as an indicator of future customer behaviour. basis of observable data and constitute a best estimate, at the date of valuation, of the future value of these elements for the period concerned, in line with the retail banking division’s policy of interest rate risk management. The discount rates used are derived from zero coupon swaps vs. the Euribor yield curve at the date of valuation, averaged over a 12-month period The values of the different market parameters used, notably interest rates and margins, are calculated on the Group Crédit du Nord - Registration document and annual financial report 2013 163 3 Individual financial statements Notes to the individual financial statements NOTE 15 Subordinated debt 31/12/2013 (in EUR millions) 31/12/2012 Redeemable subordinated notes 316.0 316.0 Subordinated borrowings 350.0 350.0 Interest payable TOTAL 5.3 5.3 671.3 671.3 Details of redeemable subordinated notes June 2004 issue of a total of EUR 50 million with the following characteristics: Issuance in October 2006 of a total €100 million with the following characteristics: Size: Principal: Number of notes: Issue price: Maturity: Interest: Redeemable at par on: Size: Principal: Number of notes: Issue price: Maturity: Interest: Redeemable at par on: €50 million €300 166,667 99.87% of principal 12 years 4.70% of principal June 14, 2016 July 2005 issue of a total of €100 million with the following characteristics: November 2006 issue of a total of €66 million with the following characteristics: Size: Principal: Number of notes: Issue price: Maturity: Interest: Size: Principal: Number of notes: Issue price: Maturity: Interest: Redeemable at par on: Redeemable at par on: €100 million EUR 10,000 10,000 100% of principal 10 years and 25 days Principal x ((1+CNO-TEC 10 - 0.48% )^1/4 - 1) July 25, 2015 For all redeemable subordinated notes, Crédit du Nord has placed a self-imposed ban on the early amortisation of subordinated notes via redemption, but reserves the right to carry out early amortisation via stock market purchases and the public offer of exchange or purchase of redeemable subordinated notes. Crédit du Nor will then require the prior approval of the Secretariat General of the ACPR to carry out purchases on the stock market once the cumulative amount of purchased securities exceeds 10% of the initial amount of the borrowing, and to carry out public purchase or exchange offers or OTC purchases. In the event the issuer is wound up, the subordinated securities of all these issues will be redeemed at par 164 €100 million EUR 10,000 10,000 100% of principal 10 years 4.38% of principal October 18, 2016 Group Crédit du Nord - Registration document and annual financial report 2013 €66 million €300 220,000 100.01% of principal 12 years 4.15% of principal November 6, 2018 and their redemption will only take place after all other preferred and non-preferred creditors have been paid, but before the repayment of participating loans granted to the issuer and the participating securities it has issued. These subordinated notes will be redeemed in the same order as all other subordinated loans already issued or contracted, or which may be issued or contracted, subsequently by the issuer in France or abroad, in proportion to their amount, where applicable. At December 31, 2013, the unamortised debit balance of the issue premiums of these borrowings stood at €10,400. Individual financial statements Notes to the individual financial statements 3 Details of subordinated borrowings Subordinated loan totalling €350 million, taken out on March 22, 2011, with the following characteristics: Loan amount: Maturity: Interest: Due date: €350 million 10 years 6M Euribor + 2% March 22, 2021 This loan can only be repaid early at the borrower’s initiative with the prior approval of the Secretary General of the ACPR. The loan will be repaid in the same order as all other subordinated loans already contracted, or which may be contracted subsequently by the borrower in France or abroad, in proportion to their amount, where applicable. In the event of the court-ordered or conventional liquidation of the borrower, the loan can only be repaid after all other preferred or non-preferred creditors have been paid, but, where applicable, before the repayment of participating loans granted to the borrower and the participating securities it has issued. There is no clause for the conversion of subordinated debt into capital or any other form of liability. Interest paid on all these subordinated debts amounted to €19.5 million at December 31, 2013 versus €22.6 million at December 31, 2012. NOTE 16 Change in shareholders’ equity (in EUR millions) Amount at 31 December 2011 Capital increase Common Additional stock (1) paid-in-capital Reserves legal statutory others Retained earnings Net Regulated Shareholders’ provisions equity 890.3 10.4 86.8 806.0 0.4 0.3 226.9 0.8 2,021.9 - - - - - - - - - - - 2.2 2.0 - 0.1 -226.9 - -222.6 rd 3 Resolution of the Joint Shareholders’ Meeting of May 11, 2012 2012 net income - - - - - - 344.9 - 344.9 Other changes - - - - - - - - - 890.3 10.4 89.0 808.0 0.4 0.4 344.9 0.8 2,144.2 Capital increase - - - - - - - - - 3rd resolution of the Ordinary Shareholders’ Meeting of May 16, 2013 (2) - - - 122.0 -0.1 0.4 -344.9 - -222.6 2013 net income - - - - - - 619.8 - 619.8 Other changes - - - - - - - - - 890.3 10.4 89.0 930.0 0.3 0.8 619.8 0.8 2,541.4 Amount at 31 December 2012 AMOUNT AT DECEMBER 31, 2013 (1) At December 31, 2013, Crédit du Nord SA’s fully paid-up share capital amounted to €890,263,248 and consisted of 111,282,906 shares each with a par value of €8. (2) Distribution of a dividend of €222.6 million to shareholders. Societe Generale owned 100% of Crédit du Nord’s capital at December 31, 2013. As a result, Crédit du Nord’s accounts are fully consolidated in Crédit du Nord’s consolidated financial statements. Group Crédit du Nord - Registration document and annual financial report 2013 165 3 Individual financial statements Notes to the individual financial statements Proposed distribution of earnings • allocation of €208,000,000.00 to the ordinary reserve; Acting in accordance with the quorum and majority requirements established for Ordinary General Shareholders’ Meetings, the Shareholders’ Meeting resolved to allocate net income for the period amounting to €619,822,876.06. • allocation of €860,217.70 to retained earnings. The ordinary reserve was therefore decreased from €930,000,000.00 to €138,000,000.00. Profits plus earnings carried forward from the previous period, i.e. €784,093.84, resulted in total income available for distribution of €620,606,969.90 which the Shareholders’ Meeting resolves to allocate as follows: • allocation of a dividend of €411,746,752.20 to shareholders, i.e. a dividend per share of €3.70; NOTE 17 Commitments 31/12/2013 (in EUR millions) 31/12/2012 Commitments given Loan commitments To banks To customers SUB-TOTAL (1) 676.2 599.8 2,274.0 2,191.8 2,950.2 2,791.6 247.5 273.6 Guarantee commitments To banks To customers SUB-TOTAL (2) TOTAL 2,645.8 2,788.8 2,893.3 3,062.4 5,843.5 5,854.0 2,555.5 3,316.7 Commitments received Loan commitments from banks (3) (4) 7,455.0 7,373.7 10,010.5 10,690.4 (1) O/w transactions with subsidiaries and affiliates 502.9 398.6 (2) O/w transactions with subsidiaries and affiliates 707.8 630.5 (3) O/w transactions with subsidiaries and affiliates - - (4) O/w transactions with subsidiaries and affiliates 200.6 315.0 Guarantee commitments from banks TOTAL At December 31, 2013, assets pledged as collateral for own commitments (3G pool, SFEF, CRH, BEI, Crédit Logement) amounted to €4,970.7 million and broke down as follows: €3,586.7 million in Crédit du Nord assets and €384.0 million in assets pledged as collateral from its subsidiaries. On the liabilities side, related cash borrowings came to €1,232.1 million and, on the off-balance sheet, the undrawn portion totalled €2,555.5 million. At December 31, 2013, assets pledged as collateral from its subsidiaries stood at €1,384.0 million. 166 Group Crédit du Nord - Registration document and annual financial report 2013 Securitisation transactions set up in 2011 (FCT Blue Star Guaranteed Home Loans) and 2012 (FCT Blue Star Crédit du Nord Entreprises and FCT Blue Star Crédit du Nord Prêts Personnels Immobiliers) were wound up in December 2013. FCT Blue Star Crédit du Nord Entreprises and FCT Blue Star Crédit du Nord Prêts Personnels Immobiliers were liquidated in December 2013. FCT Blue Star Guaranteed Home Loans will be liquidated in January 2014. Individual financial statements Notes to the individual financial statements 3 NOTE 18 Forward financial instruments commitments Total 31/12/2013 Total 31/12/2012 - - - - - - - - - - 2,625.1 34,361.2 5,649.7 42,636.0 36,050.3 - - - - - - - - - - - - - - 2,567.7 2,567.7 1,630.4 - 1,316.8 2,249.0 33.3 3,599.1 4,838.7 - 3,941.9 36,610.2 8,250.7 48,802.8 42,519.4 Trading Speculation Macro-hedging Micro-hedging D A C B Interest rate futures - - - Foreign exchange futures - - - Other forward instruments - - Interest rate swaps - Others - Interest rate options Foreign exchange options (in EUR millions) Contract category under CRB Regulation 90/15 Firm transactions Transactions on organised markets OTC agreements Options Other options TOTAL Fair-value of hedging transactions (in EUR millions) 31/12/2013 Firm transactions Transactions on organised markets Interest rate futures - Foreign exchange futures - Other forward instruments - OTC agreements Interest rate swaps Others 201.0 - Options Interest rate options Foreign exchange options Other options TOTAL - -0.3 3.0 203.7 Group Crédit du Nord - Registration document and annual financial report 2013 167 3 Individual financial statements Notes to the individual financial statements NOTE 19 Interest income and expense (in EUR millions) 2013 2012 90.0 167.9 INTEREST AND SIMILAR INCOME Transactions with banks Transactions with central banks, post office accounts and banks Securities due under repurchase agreements SUB-TOTAL 1.5 1.9 91.5 169.8 4.8 6.0 62.2 67.0 0.4 0.6 Interest income from transactions with customers Commercial loans Other customer loans Short-term loans Export loans Capital expenditure loans Housing loans Other loans Overdrafts Securities due under repurchase agreements 80.2 85.7 375.6 383.9 53.8 55.8 38.0 36.7 - 0.1 SUB-TOTAL 615.0 635.8 Bonds and other fixed-income securities 120.0 186.9 Other interest and similar income 12.4 6.0 838.9 998.5 -88.3 -191.3 - - -88.3 -191.3 Special savings accounts -87.6 -96.4 Other amounts due to customers -54.7 -75.2 - -0.8 SUB-TOTAL -142.3 -172.4 Bonds and other fixed-income securities -129.2 -153.6 SUB-TOTAL INTEREST AND SIMILAR EXPENSES Transactions with banks Transactions with central banks, post office accounts and banks Securities due under repurchase agreements SUB-TOTAL Transactions with customers Securities due under repurchase agreements Other interest and similar expenses 168 -0.1 -0.1 SUB-TOTAL -359.9 -517.4 TOTAL NET 479.0 481.1 Group Crédit du Nord - Registration document and annual financial report 2013 Individual financial statements Notes to the individual financial statements 3 NOTE 20 Income from equity securities (in EUR millions) Dividends from shares and other equity securities Dividends from equity investments and other long-term investment securities TOTAL (1) O/w income from shares in subsidiaries and affiliates (1) 2013 2012 0.1 0.1 432.2 187.3 432.3 187.4 429.8 183.9 2013 2012 2.9 - 140.5 133.1 3.2 3.0 NOTE 21 Net fee income (in EUR millions) Fee income from Transactions with banks Transactions with customers Securities transactions Foreign exchange transactions 1.1 1.1 26.0 22.8 Services and other 276.4 282.0 SUB-TOTAL 450.1 442.0 -0.5 -0.4 - - Loan and guarantee commitments Fee expense from Transactions with banks Transactions with customers Securities transactions -0.2 - Foreign exchange transactions -0.4 -0.1 Loan and guarantee commitments -1.8 -1.8 Services and other -56.5 -57.7 SUB-TOTAL -59.4 -60.0 TOTAL NET 390.7 382.0 2013 2012 0.1 -0.4 Net income from forward financial instruments -5.4 -20.0 Net income from foreign exchange transactions 16.5 12.7 SUB-TOTAL 11.2 -7.7 NOTE 22 Net income from financial transactions (in EUR millions) Net income from the trading portfolio Net income from transactions in trading securities Net income from short-term investment securities Gains on sale 4.0 0.8 - -4.3 Impairments -6.4 -0.1 Reversals Losses on sale 12.1 43.2 SUB-TOTAL 9.7 39.6 TOTAL NET 20.9 31.9 Group Crédit du Nord - Registration document and annual financial report 2013 169 3 Individual financial statements Notes to the individual financial statements NOTE 23 Personnel expenses (in EUR millions) Employee compensation 2013 2012 -211.1 -223.0 Social security charges and payroll taxes -45.9 -49.5(*) Net retirement expenses - defined contribution plans -41.4 -42.7(*) Net retirement expenses - defined benefit plans Other social security charges and taxes Employee profit-sharing and incentives o/w incentives o/w profit-sharing Transfer of charges TOTAL -4.3 -4.2 -33.5 -34.0 -32.0 -34.3 -18.5 -19.3 -8.4 -9.1 1.2 0.9 -367.0 -386.8 (*) Amount adjusted relative to the financial statements published at December 31, 2012. Compensation of the administrative and decision-making bodies totalled €2.4 million in 2013. 2013 2012 Staff count recorded at December 31 4,939 5,153 Average staff count in activity 4,620 5,199 Executives 2,684 2,989 Non-executives 1,936 2,210 NOTE 24 Employee benefits 1. Post-employment defined contribution plans Defined contribution plans limit Crédit du Nord’s liability to the contributions paid to the plan but do not commit the Group to a specific level of future benefits. The main defined contribution plans provided to Crédit du Nord employees notably include State pension plans 170 Group Crédit du Nord - Registration document and annual financial report 2013 and other national retirement plans such as ARRCO and AGIRC, pension schemes for which the only commitment is to pay annual contributions (PERCO) and multi-employer plans. Individual financial statements Notes to the individual financial statements 2. 3 Post-employment defined benefit plans 2.1 Reconciliation of assets and liabilities recognised in the balance sheet 31/12/2013 31/12/2012 Breakdown of provisions recorded in the balance sheet 29.4 29.6 Breakdown of assets recorded in the balance sheet -0.8 -0.7 Net balance on the balance sheet 28.6 28.9 (in EUR millions) BREAKDOWN OF SURPLUS/DEFICIT 67.6 79.7 -50.6 -56.1 A - Actuarial deficit (net balance) 17.0 23.6 B - Present value of unfunded obligations 33.0 33.5 0.6 0.7 20.8 27.5 Separate assets - - Plan assets impacted by change in asset ceiling - - 21.4 28.2 28.6 28.9 Present value of defined benefit obligations Fair value of plan assets Unrecognised items Unrecognised past service cost Unrecognised net actuarial gain/loss C - Total unrecognised items A + B - C = NET BALANCE Notes: 1. For pension plans or other post-employment plans, actuarial gains and losses exceeding 10% of the maximum between the obligation and the assets are amortised over the estimated remaining lifetime of the participants, in accordance with the corridor option. 2. Pension plans include accidental death plans, plans offering pension benefits as annuities and end of career payments. Pension benefit annuities are paid additionally to State pension plans. 3. The present value of defined benefit obligations have been valued by independent qualified actuaries. 2.2 Actuarial costs of plans (in EUR millions) Current service cost for the year, including social security contributions Employee contributions Past service cost Impact of settlements/reductions Interest cost Expected return on plan assets Expected return on separate assets Actuarial gains/losses 31/12/2013 31/12/2012 4.1 3.2 - - 0.1 0.1 - - 3.1 4.1 -3.7 -3.2 - - 1.4 0.7 Impact of change in asset ceiling - - Changes in scope and other adjustments for the period - -0.5 5.0 4.4 TOTAL PLAN EXPENSES Group Crédit du Nord - Registration document and annual financial report 2013 171 3 Individual financial statements Notes to the individual financial statements 2.3 Changes in net liabilities of post-employment plans booked to the balance sheet 2.3.1 Changes in the present value of defined benefit obligations 2013 2012 113.2 106.9 4.1 3.2 Employee contributions - - Past service cost - - 3.1 4.1 -4.1 15.2 - - -15.7 -10.2 - - (in EUR millions) VALUE AT JANUARY 1 Service cost for the year, including social security contributions Interest cost Actuarial gains and losses generated over the period Foreign currency exchange adjustment Benefit payments Acquisition of subsidiaries Transfers and others VALUE AT DECEMBER 31 - -6.0 100.6 113.2 2.3.2 Changes in fair value of plan assets and separate assets (in EUR millions) 2013 2012 VALUE AT JANUARY 1 56.1 53.4 3.7 3.3 - - 1.2 5.0 Expected return on plan assets Expected return on separate assets Actuarial gains and losses generated over the fiscal year Foreign currency exchange adjustment - - Employee contributions - - Employer contributions Benefit payments 3.2 5.8 -13.6 -7.5 Acquisition of subsidiaries - - Transfers, settlements and others - -3.9 50.6 56.1 VALUE AT DECEMBER 31 2.4 Information on funding of pension plans and plan funding conditions 2.4.1 General information on funding assets (composition, all plans combined and future contributions) The fair value of plan assets is comprised of 24.3% bonds, 57.9% equities and 17.8% other assets. Surplus plan assets totalled €0.8 million. The employer contributions for the defined benefit post-employment plans in 2014 will be determined after the year-end evaluations. 172 Group Crédit du Nord - Registration document and annual financial report 2013 Individual financial statements Notes to the individual financial statements 3 2.4.2 Actual returns on funding assets Actual returns on plan assets and separate assets were: (in EUR millions) Plan assets Separate assets 2.5 2013 2012 4.9 8.3 - - Sensitivity analysis of post-employment defined benefit plan obligations to changes in the main actuarial assumptions (as % of the item measured) 2013 2012 -9.7% -9.2% 11.5% 11.0% 8.3% 8.1% Variation of +1% in discount rate Impact on present value of defined benefit obligations at December 31, N Variation of +1% in long-term inflation rate Impact on present value of defined benefit obligations at December 31, N Variation of +1% in future salary increases net of inflation Impact on present value of defined benefit obligations at December 31, N 3. Other long-term benefits Other long-term benefits granted to Group employees include deferred bonuses, such as long-term variable compensation, flexible working provisions and longservice awards. Other benefits besides post-employment benefits and end-of-career benefits are not due in full in the 12 months following the end of the year in which the members of staff provided the corresponding services. The net balance of other long-term benefits came to €22.7 million in 2013 (o/w €8.5 million related to flexible working provisions). The total amount of expenses related to other long-term benefits amounted to €1,3 million in 2013 (o/w €-.5 million related to flexible working provisions). NOTE 25 Other operating expenses (in EUR millions) Taxes 2013 2012 -18.8 -20.2 Other expenses Rent, rental charges and other charges on buildings Sub-contracting expenses Charges reinvoiced to third parties Transfer of charges SUB-TOTAL TOTAL -38.3 -44.5 -254.6 -238.0 151.6 152.7 23.9 28.1 -117.4 -101.7 -136.2 -121.9 Group Crédit du Nord - Registration document and annual financial report 2013 173 3 Individual financial statements Notes to the individual financial statements Statutory Auditors’ fees DELOITTE (in EUR thousands) Statutory Auditors, certification, Audit of the individual and consolidated financial statements Additional assignments ERNST & YOUNG OTHER FIRMS (1) 2013 2012 2013 2012 2013 2012 -194.8 -191.0 -194.8 -191.0 -5.2 -5.2 8.1 -71.1 -6.0 -41.1 - -84.0 (1) Statutory Auditors for the Monaco branch and asset transfer auditors. NOTE 26 Cost of risk (in EUR millions) 2013 2012 -202.8 -150.7 Counterparty risk Net allocation for impairment Losses not covered by provisions -4.9 -5.6 Losses covered by provisions -66.1 -24.6 Reversals (including uses of provisions) 181.9 92.9 4.1 4.0 -87.8 -84.0 Net allocation to provisions for disputes -1.2 -2.5 Losses not covered by provisions for disputes -0.6 -0.4 Losses covered by provisions for disputes -2.3 -3.0 4.8 3.9 - - 0.7 -2.0 -87.1 -86.0 Amounts recovered on amortised receivables SUB-TOTAL Other risks Reversals of provisions for disputes (including uses of provisions) Amounts recovered on amortised receivables SUB-TOTAL TOTAL 174 Group Crédit du Nord - Registration document and annual financial report 2013 Individual financial statements Notes to the individual financial statements 3 NOTE 27 Gains or losses on fixed assets (in EUR millions) Long-term investment securities 2013 2012 - - Equity investments, investments in subsidiaries and affiliates, and other long-term investments Gains on sale (1) 49.5 0.9 Losses on sale -0.1 -0.5 Impairments -0.1 - - 0.6 49.3 1.0 0.1 0.2 - - 0.1 0.2 Gains on sale 0.5 1.4 Losses on sale -0.2 -0.9 0.3 0.5 49.7 1.7 Reversals SUB-TOTAL Operating tangible fixed assets Gains on sale Losses on sale SUB-TOTAL Operating intangible fixed assets SUB-TOTAL TOTAL (1) O/w gain on sale of Etoile Gestion Holding shares of €49.5 million in 2013. In December 2013, Crédit du Nord sold its stake in Amundi Group, held via Etoile Gestion Holding, to Societe Generale. NOTE 28 Income tax 2013 (in EUR millions) Current taxes (1) Deferred taxes TOTAL 2012 -115.5 -79.6 2.2 -11.8 -113.3 -91.4 2013 2012 733.1 436.3 38.00% 36.10% (1) 2013 income tax includes a tax gain of €6.8 million versus a loss of €3.4 million in respect of fiscal year 2012. Reconciliation of the normative tax rate and the effective tax rate: Net income before tax (in EUR millions) Normal tax rate applicable to French companies (including the social security contribution of 3% and exceptional contribution of 10.7%) Permanent differences -20.02% -14.24% Differential on items taxed at reduced rate -2.63% -0.23% Tax differential on profits taxed outside France -0.05% -0.68% 0.76% -0.36% Gain due to tax consolidation Miscellaneous -0.61% 0.35% Effective tax rate 15.45% 20.94% Group Crédit du Nord - Registration document and annual financial report 2013 175 3 Individual financial statements Notes to the individual financial statements NOTE 29 Assets, liabilities and forward financial instruments - Breakdown by residual maturity Residual maturity at December 31, 2013 (in EUR millions) < 3 months 3 months to 1 year 1 to 5 years > 5 years Total ASSETS (USES OF FUNDS) Due from banks 4,817.9 519.9 2,418.9 1,603.7 9,360.4 Transactions with customers 1,893.5 1,631.2 6,009.4 6,952.7 16,486.8 Bonds and other fixed-income securities Trading securities Short-term investment securities - - - - - 800.7 800.2 2,846.5 1,118.1 5,565.5 Long-term investment securities TOTAL 2.6 6.1 0.1 - 8.8 7,514.7 2,957.4 11,274.9 9,674.5 31,421.5 LIABILITIES (RESOURCES) Due to banks Transactions with customers Debt securities TOTAL 1,479.3 273.6 177.5 701.7 2,632.1 14,664.0 235.1 894.1 7.3 15,800.5 600.1 4,454.5 7,500.1 1,709,7 14,264.4 16,743.4 4,963.2 8,571.7 2,418.7 32,697.0 583.7 1,396.9 6,128.0 142.1 8,250.7 5,262.0 3,681.8 10,582.6 17,083.8 36,610.2 FORWARD FINANCIAL INSTRUMENTS Micro-hedging transactions Macro-hedging transactions Position management transactions TOTAL 176 334.7 458.7 2,737.6 410.9 3,941.9 6,180.4 5,537.4 19,448.2 17,636.8 48,802.8 Group Crédit du Nord - Registration document and annual financial report 2013 Individual financial statements Notes to the individual financial statements 3 NOTE 30 Information concerning subsidiaries and equity investments At December 31, 2013 (in EUR thousands) Legal form Reserves and retained Capital earnings Share of capital owned (as a %) Net asset value of shares owned Gross Net Unpaid loans and advances Guarantees and commitments given Net banking income 2013 net income Dividends received in 2013 Obser -vations A. Information on subsidiaries and equity investments owned by Crédit du Nord, whose net asset value exceeds 1% of the bank’s capital Subsidiaries (at least 50% of capital owned) Banque Courtois 33, rue Rémusat 31000 Toulouse SA (limited company) 18,400 105,429 Banque Tarneaud 2-6, rue Turgot 87000 Limoges SA (limited company) 26,703 122,332 Banque Rhône-Alpes 20-22, boulevard Edouard Rey SA (limited 38000 Grenoble company) 12,563 104,865 93.29 93,886 Banque Nuger 5, place Michel-deL’Hospital 63000 ClermontFerrand SA (limited company) 11,445 46,129 63.19 Banque Laydernier 10, avenue du Rhône SA (limited 74000 Annecy company) 24,789 40,339 Etoile ID 59, boulevard Haussmann 75008 Paris SA (limited company) 15,400 Banque Kolb 1-3, place du Généralde-Gaulle SA (limited 88500 Mirecourt company) 94.48 54,056 54,056 418,072 29,464 173,434 47,475 61,278 100.00 122,833 122,833 737,635 21,140 136,091 31,305 85,115 93,886 734,522 51,470 151,317 28,480 40,433 13,921 13,921 100,107 1,425 39,817 8,686 1,212 96.82 44,435 44,435 516,805 52,422 74,995 16,975 13,200 7,891 100.00 22,977 22,977 - - 317 189 1,416 14,099 54,984 78.44 46,606 46,606 435,277 9,931 71,946 8,171 6,137 Kolb Investissement 59, boulevard Haussmann 75008 Paris Simplified joint stock company 77 17,426 100.00 38,964 38,964 - - 1,721 1,665 - Star Lease 59, boulevard Haussmann 75008 Paris SA (limited company) 55,000 34,537 100.00 55,000 55,000 1,509,993 622,268 30,563 15,340 - Société Marseillaise de Crédit 75, rue Paradis 13006 Marseille SA (limited company) 24,472 216,406 94.03 975,386 975,386 863,940 210,411 370,019 77,188 212,266 Hedin 59, boulevard Haussmann 75008 Paris Partnership 27,716 -80,341 94.99 26,330 26,330 - - -4,891 -6,497 - (3) Nordenskiöld 59, boulevard Haussmann 75008 Paris Partnership 10,903 -31,484 94.99 10,358 10,358 - - -4,634 -29,186 - (3) Verthema 59, boulevard Haussmann 75008 Paris Partnership 18,397 -53,371 94.99 17,477 17,477 - - -4,111 -9,197 - (3) Group Crédit du Nord - Registration document and annual financial report 2013 177 3 Individual financial statements Notes to the individual financial statements At December 31, 2013 (in EUR thousands) Legazpi 17, cours Valmy 92800 Puteaux Legal form Partnership Reserves and retained Capital earnings 18,305 Share of capital owned (as a %) Net asset value of shares owned Guarantees and commitments given Net banking income 2013 net income Dividends received in 2013 Gross Net Unpaid loans and advances 50.00 9,152 9,152 - - -7,801 -8,935 - (3) 70,945 3.00 38,852 38,852 90,532 175,305 255,007 104,278 1,565 (1) 6.10 14,889 14,889 - - 12,648 12,349 771 (2) (3) 50.00 157,407 157,407 - - 1,577,565 41,807 - (3) -53,068 Obser -vations Equity investments (less than 50% of capital owned) Crédit Logement 50, boulevard Sébastopol 75003 Paris SA (limited company) 1,259,850 Sicovam Holding 18, rue La Fayette 75009 Paris SA (limited company) 10,265 519,844 Antarius 59, boulevard Haussmann 75008 Paris SA (limited company) 314,060 47,512 B. General information concerning other subsidiaries and equity investments Subsidiaries not covered in section A a) French subsidiaries (combined) - - - 22,879 22,858 657,294 206,560 - - 115 b) Foreign subsidiaries (combined) - - - - - - - - - - Equity investments (4) not covered in Section A a) French equity investments (combined, including property development companies) - - - 26,155 25,973 2,587 4,440 - - 201 b) Foreign equity investments (combined) - - - 128 128 - - - - - (1) Data in italics pertain to December 31, 2012 (2013 data unavailable). (2) Data in italics taken at July 31, 2013. (3) For non-banking companies, revenue is indicated rather than “Net banking income”. (4) Including equity investments of less than 10% recorded in equity investment accounts, in accordance with the provisions of the internal charts of accounts. Note: Net income and Net banking income for 2013 are indicated for some companies, subject to the approval of the financial statements by the Ordinary General Shareholders’ Meeting scheduled to meet in 2014. Crédit du Nord does not hold any direct or indirect investments in non-cooperative countries or territories. 178 Group Crédit du Nord - Registration document and annual financial report 2013 Individual financial statements Notes to the individual financial statements 3 NOTE 31 Main changes in the securities portfolio in 2013 Crédit du Nord carried out the following transactions on its securities portfolio during fiscal year 2013: None. In accordance with the provisions of Article L.233.6 of the French Commercial Code, the table below summarises the significant changes in Crédit du Nord’s investment portfolio recorded in 2013 (note that legal thresholds exist at 5%, 10%, 20%, 33% and 50%). Acquisition: Upward threshold breaches: Creation: Etoile Top 3 - Etoile Top 2006 - Etoile Top 2007 - Etoile 4 Stars - Etoile Existence - Etoile Garantie 2007/2013 Antarius Garantie Avril 2013 - Antarius 4 Etoiles - Antarius 4 Etoiles 2 Increased equity investment: Percent of capital Threshold Company 10% FRG Nord-Pas-de-Calais Complete disposal: 9.83% Percent of capital Threshold Company FRG Nord-Pas-de-Calais previous 10.01% Downward threshold breaches: Tarneaud Participation in capital increases: 31/12/2013 50% 31/12/2013 previous FCT Blue Star Crédit du Nord Entreprises 0.00% 50.00% FCT Blue Star Crédit du Nord Prêts Personnels Immobiliers 0.00% 50.00% Etoile Gestion Holding 0.00% 69.88% Amérasia 3 0.00% 95.00% Amérasia 4 0.00% 95.00% Nord Assurances Courtage 0.00% 99.80% Silk 1 0.00% 99.96% Starquinze 0.00% 100.00% Reduced equity investment (1): Starseize 0.00% 100.00% Société Financière de la Tour Boieldieu - Vliance Fiduciaire - FCPI Gen-I - FCPI Innovation Technologies SNC Legazpi - SNC Hedin - SNC Verthema SNC Nordenskiöld - Caisse de Refinancement de l’Habitat - Silk 1 - Amérasia 3 - Amérasia 4 - Starquinze Starseize - Stardix-sept - Stardix-huit - Starvingtsept - Starvingt-neuf - Startrente - Startrente-quatre - Startrente-cinq - Startrente-six - Startrente-sept Startrente-huit - Startrente-neuf - Starquarante Nord Assurances Courtage Stardix-sept 0.00% 100.00% Stardix-huit 0.00% 100.00% Starvingt-sept 0.00% 100.00% Starvingt-neuf 0.00% 100.00% Startrente 0.00% 100.00% Startrente-quatre 0.00% 100.00% Startrente-cinq 0.00% 100.00% Startrente-six 0.00% 100.00% Etoile Existence - Etoile Garantie 2007/2013 - Antarius Garantie Avril 2013 - Antarius 4 Etoiles - Antarius 4 Etoiles 2 - Prado Carenage - Etoile Gestion Holding FCT Blue Star Crédit du Nord Entreprises - FCT Blue Star Crédit du Nord Prêts Personnels Immobiliers (1) Includes capital reductions, transfers of all assets and liquidations. Startrente-sept 0.00% 100.00% Startrente-huit 0.00% 100.00% Startrente-neuf 0.00% 100.00% Starquarante 0.00% 100.00% Group Crédit du Nord - Registration document and annual financial report 2013 179 3 Individual financial statements Information on the Corporate Officers Information on the Corporate Officers In 2013, the composition of the Board of Directors changed: • resignation of Philippe HEIM as Director in March; • appointment of Anne MARION-BOUCHACOURT as Director at the Shareholders’ Meeting of May 16; • Thierry DIGOUTTE replaced Pascal Coulon, who resigned in July, as employee representative Director. Furthermore, the directorships of Jean-François SAMMARCELLI and Patrick DAHER, which had reached expiry, were renewed for a term of four years. Positions held and duties performed over the last five years Jean-François SAMMARCELLI (19/11/1950) Philippe AYMERICH (12/08/1965) • Deputy Chief Executive Officer of Societe Generale (since 01/2010); • Chief Executive Officer: Crédit du Nord (since 01/2012); • Chairman of the Board of Directors: Crédit du Nord (since 01/2010); CGA (from 01/2005 to 10/2011); • Director: Crédit du Nord (since 11/2009); SOGECAP*; SOGEPROM (since 02/2009); Boursorama (since 05/2009); Amundi Group (since 12/2009); Sopra Geneval (since 04/2010); CGA (from 01/2005 to 10/2011); SOGESSUR (until 06/2011); SG Equipement Finances (until 04/2010); Banque Tarneaud (from 04/2010 to 05/2011); • Vice-Chairman of the Supervisory Board: Banque Kolb (from 03/2012 to 05/2013); Banque Rhône Alpes (from 04/2012 to 05/2013); • Member of the Supervisory Board: Societe Generale Marocaine de Banques (since 12/2007); Fonds de garantie des dépôts (since 06/2009); Banque Tarneaud (since 05/2011); SKB Banka (until 05/2009); • Member of the Supervisory Board: Banque Courtois (since 02/2012); Société Marseillaise de Crédit (since 02/2012); Banque Tarneaud (since 03/2012); Banque Rhône Alpes (since 04/2012); Banque Kolb (from 03/2012 to 05/2013). • Permanent Representative of SG FSH on the Board of Directors of Franfinance (until 04/2011); • Permanent Representative of Crédit du Nord on the Boards of Directors of Banque Rhône-Alpes (from 03/2010 to 05/2010) and Société Marseillaise de Crédit (from 09/2010 to 12/2010); • Permanent Representative of Crédit du Nord on the Supervisory Boards of Banque Rhône-Alpes (since 05/2010) and Société Marseillaise de Crédit (since 12/2010); • Non-Voting Director of Ortec Expansion (since 04/2009). * Positions held for at least the past five years. 180 • Chairman of the Supervisory Board: Société Marseillaise de Crédit (since 02/2012); Banque Courtois (since 02/2012); Banque Rhône Alpes (since 05/2013); Group Crédit du Nord - Registration document and annual financial report 2013 • Director: Crédit du Nord (since 01/2012); Sogecap (since 03/2012); Amundi Group (since 02/2012); Généras SGBT (from 06/2010 to 06/2012); Societe Generale Ré SA SGBT (from 08/2010 to 06/2012); Didier ALIX (16/08/1946) • Chairman of the Board of Directors: Sogébail*; Société de Gestion St Jean de Passy*; • Chairman of the Supervisory Board: Komercni Banka (from 10/2001 to 07/2013); • Vice-Chairman of the Board of Directors: Fondation d’Entreprise SG pour la Solidarité*; • Deputy Chief Executive Officer: Societe Generale (from 09/2006 to 12/2009); Individual financial statements Information on the Corporate Officers • Director: Crédit du Nord (from 07/2007 to 11/2009 then since 01/2010); Laboratoire bio végétale Yves Rocher*; CIPM International (since 06/2012); Société de Gestion St Jean de Passy*; BRD Groupe Societe Generale BHFM*; FAYAT SAS (since 02/2011); SG Private Banking suisse SA SGBT (since 12/2009); Societe Generale au Liban (until 06/2007); Fondation Notre Dame (since 10/2012); UMHS (since 06/2013); SGBT Luxembourg (from 12/2009 to 03/2012); Franfinance (from 01/1991 to 04/2010); National Societe Generale Bank SAE (NSGB) (from 02/2001 to 04/2010); Rémy COINTREAU (from 07/2010 to 07/2013); • Member of the Supervisory Board: Groupe Steria SCA (since 02/2007); Komercni Banka (from 10/2001 to 09/2010). • Member of the Supervisory Board: Societe Generale Marocaine de Banques*; Société FAIVELY Transport (since 09/2010); Rocher Participations (since 07/2012); Komercni Banka (from 10/2001 to 07/2013). • Director: Crédit du Nord*; DAHER International Développement* (company under Luxembourg law); LISI (since 04/2008). 3 Patrick DAHER (05/08/1949) • Chairman and Chief Executive Officer: Compagnie DAHER*; • Chairman of the Supervisory Board: Grand Port Maritime de Marseille (since 01/2009); • Chairman: DAHER MTS SAS (since 06/2002); • Director and Chief Executive Officer: Sogemarco DAHER*; Bruno FLICHY (25/08/1938) Christophe BONDUELLE (14/12/1959) • Chairman and Chief Executive Officer: Bonduelle SA* ; • Chairman: Pierre & Benoit Bonduelle (SAS)*; Bonduelle (SAS)*; Bonduelle Canada*; Bonduelle Ontario*; Terricole (Cie du Quebec)*; Bonduelle US Holding (Inc.; since 2012); Bonduelle USA (since 2012); Bukh Limited (since 2012); • Director: Crédit du Nord*; Eiffage*; Aviva Participations*; Aviva France (since 11/2008); Dexia Banque Belgique (from 02/2004 to 05/2010); • Member of the Supervisory Board: Aviva France (from 2004 to 11/2008). Philippe HEIM (03/04/1968) • Chief Executive Officer: Bonduelle Limited*; Bonduelle Netherland BV (SRL)*; • Chief Executive Officer: Inter Europe Conseil (IEC) since 03/2013; • Chairman of the Supervisory Board: Bonduelle Polska*; Bonduelle Central Europe*; • Director: Inter Europe Conseil (IEC) since 03/2013; Crédit du Nord (from 05/2010 to 03/2013); Groupama Banque (from 10/2009 to 11/2012); Newedge Group (from 05/2011 to 06/2013); • Chairman of the Board of Directors: Bonduelle SA de CV*; Bonduelle Portugal *; Bonduelle Northern Europe (SA under Belgian law)*; Bonduelle Iberica (SAU)*; Bonduelle Italia (SRL)*; • Director: Crédit du Nord (since 05/2011); Bonduelle Nordic*; Bonduelle Northern Europe (SA under Belgian law)*; Gelagri Bretagne (since 2009); Bonduelle Kuban (since 03/2013). Séverin CABANNES (21/07/1958) • Deputy Chief Executive Officer: Societe Generale (since 05/2008); • Director: Crédit du Nord (since 02/2007); Amundi Group (since 31/12/2009); TCW Group (from 08/2009 to 02/2013); Fiditalia (from 01/2007 to 04/2008); Genefimmo Cafi 1 (from 04/2007 to 04/2009); Rosbank BHFM (from 05/2008 to 06/2009); • Permanent Representative of Societe Generale, Director at SG SCF GLFI 5 (since 03/2013). Anne MARION-BOUCHACOURT (10/12/1958) • Chairman: Societe Generale China Ltd CAOA (since 09/2008); • Director: Societe Generale China Ltd (since 09/2008); SGBT Luxembourg (since 11/2011); Crédit du Nord (since 05/2013). Thierry MULLIEZ (26/08/1954) • Chairman: HTM (since 10/2008); • Director: Crédit du Nord (since 05/2011); HTM (since 10/2008); Boulanger*; SECOM (since 04/2008); Crématorium de France (since 06/2010); DECATHLON (since 12/2009, representative of SAS Holympiades); SECOM (since 04/2008); ADEO (since 05/2012). Group Crédit du Nord - Registration document and annual financial report 2013 181 3 Individual financial statements Information on the Corporate Officers Patrick SUET (13/01/1954) Employee directors: • Chairman of the Board of Directors: SGBT Luxembourg (since 06/2009); Sofrantem (since 10/2011); Societe Generale Ré SA SGBT (from 09/2010 to 06/2012) Généras SA (until 06/2012); Pascal COULON (25/02/1967) • Director: Crédit du Nord*; Généras SA (from 09/2000 to 06/2012); SGBT Luxembourg (since 11/2006); Sofrantem (since 10/2011); Societe Generale Ré SA SGBT (from 08/2010 to 06/2012); Clickoptions (from 10/2000 to 08/2010); Sogé participations (from 04/2001 to 05/2008); • Member of the Supervisory Board: Lyxor Asset Management Mark (from 05/2005 to 06/2012); Lyxor International Asset Management Mark (from 05/2005 to 06/2012). • Employee Director: Crédit du Nord (from 07/2009 to 07/2013). Thierry DIGOUTTE (15/05/1957) • Employee Director: Crédit du Nord (since 07/2013). Marie-Chantal JACQUOT (01/07/1961) • Employee Director: Crédit du Nord (since 12/2012). Annie PRIGENT (15/07/1957) • Employee Director: Crédit du Nord (since 12/2012). Additional information on Directors G Absence of conflicts of interest To the best of Crédit du Nord’s knowledge, there are no conflicts of interest between Crédit du Nord and the members of the Board of Directors, with respect to either their personal or professional interests. Furthermore, there is no family link between the different Crédit du Nord Directors. G Absence of criminal conviction To the best of the Board of Directors’ knowledge, none of the Crédit du Nord Directors has been convicted of fraud in the past five years. In addition, none of the Directors has been associated with a bankruptcy, receivership or liquidation in the past five years, nor have they been incriminated or penalised by a statutory or regulatory authority. Finally, none of the Crédit du Nord Directors has been prevented by a court from acting as a member of an administrative, supervisory or management body, or from participating in the management and conduct of a company’s business in the past five years. * Positions held for at least the past five years. 182 Group Crédit du Nord - Registration document and annual financial report 2013 G Independent Directors Crédit du Nord has three independent Directors: Christophe BONDUELLE, Patrick DAHER and Thierry MULLIEZ. They were chosen according to the criteria set forth in the AFEP/MEDEF Code by the General Management and the main shareholder, and they hold the personal and professional qualities sought after for the exercise of their office. G Shares held by directors In accordance with Article 11 of the by-laws, the Directors hold at least 10 shares. G Ethics All Directors refrain from carrying out transactions in the shares of the companies on which (and to the extent that) they hold, by virtue of their offices, information which has not yet been made public. Individual financial statements Information on the Corporate Officers 3 Senior management remuneration policy The remuneration of senior corporate officers is determined based on the guidelines recommended by the Remuneration Committee and approved by the bank’s Board of Directors. It complies with the European Capital Requirements Directive (CRD3) of November 24, 2010 and applies the recommendations of the AFEP/MEDEF Corporate Governance Code, revised in June 2013 (Point 23 “Remuneration of Chief Executive Officers”), thus meeting its principles of completeness, balance, consistency, clarity of rules, measures, etc.). Remuneration of Chief Executive Officers includes: • fixed annual compensation; • performance-based compensation in the form of a bonus paid at the end of each fiscal year after the financial statements are approved. Since January 1, 2010, the amount of this bonus has been determined via an assessment utilising multiple criteria, notably including: – maintaining and, as the case may be, raising customer satisfaction, – the level of Crédit du Nord Group’s commercial performance (particularly development of customer bases, outstanding loans and deposits) and financial performance (in particular the change in GOI after cost of risk, the C/I ratio and return on equity), – the focus placed on HR management (strengthening of employee expertise, quality of recruitment, work environment, multi-annual oversight of Group headcount, etc.), – the contribution to Societe Generale Group’s analysis of the developments affecting Retail Banking in France and the search for synergies between Societe Generale and Crédit du Nord, in accordance with Crédit du Nord’s specific inter-relational and operational characteristics. In accordance with regulations, one portion of the variable compensation of corporate officers is paid in cash and Societe Generale share equivalents, and the remaining portion is deferred over one to three years and is based on the achievement of economic targets. Philippe AYMERICH Appointed Chief Executive Officer of Crédit du Nord on January 11, 2012 following the resignation of Vincent TAUPIN, Philippe AYMERICH has an employment contract with Societe Generale. He is posted to Crédit du Nord for the term of his office as Chief Executive Officer. The CEO’s fixed and performance-based compensation are shown in the AFEP-MEDEF tables below. Since 2012, directors’ fees and other compensation paid to Boards of Directors or Supervisory Boards on which Mr. AYMERICH sits as a representative of Crédit du Nord or as a representative of Societe Generale Group remain with the company where the office is held Long-term profit-sharing Each year, the Board of Directors can recommend to Societe Generale that it grant Societe Generale shares and/or Societe Generale options to Mr. AYMERICH in accordance with the terms and conditions established under the relevant plans, provided this is permitted by national legislation and regulations in force. The allocation between stock options and performance shares will be determined on a case-by-case basis in compliance with the rules governing Societe Generale plans. For the purposes of definitive allocation, stock options or bonus shares will be subject to performance conditions established by the rules of the relevant plans, subject to national legislation and regulations in force. Furthermore, as a salaried employee of Societe Generale, Mr. AYMERICH is eligible for Société Generale’s profitsharing and incentive programmes and is therefore ineligible for programmes offered by Crédit du Nord. Group Crédit du Nord - Registration document and annual financial report 2013 183 3 Individual financial statements Information on the Corporate Officers Obligation to hold and to keep Societe Generale shares As a member of Societe Generale Group Management Committee, Mr. AYMERICH must hold 10,000 Societe Generale shares within 5 years of the date of his appointment as Chief Executive Officer of Crédit du Nord, i.e. January 11, 2012. The shares may be held either directly or indirectly through the company’s savings plan. For as long as this minimum shareholding requirement is not satisfied, Mr. AYMERICH is required keep any shares resulting from the exercise of options acquired under Societe Generale’s bonus share allocation programmes. The shares may be held either directly or indirectly through the company’s savings plan. Provisions related to post-employment benefits • Termination benefit: Mr. AYMERICH will not receive a termination benefit when his term of office expires. • Retirement: Mr. AYMERICH is eligible for Societe Generale’s supplementary pension allocation plan for “Outside Classification” executive level employees. This complementary scheme, set up in 1991, grants beneficiaries, on the date of settlement of their Social Security pension, a total pension equal to the product of the following two terms: – The average, over the last ten years of the beneficiary’s career, of the proportion of basic salaries exceeding “Tranche B” of the AGIRC pension increased by a variable part limited to 5% of the basic fixed salary; – The rate equal to the ratio between a number of annuities corresponding to the years of professionnal services within Societe Generale and 60. AGIRC’s “Tranche C” pension vested in respect of his professional services within Societe Generale is deducted from this total pension. The complementary allocation to be paid by Societe Generale is increased for beneficiaries who have brought up at least three children, as well as for those retiring after 60. It cannot be less than one-third of the full-rate value of service of AGIRC “Tranche B” points acquired by the beneficiary since his or her entry in Societe Generale’s “Unclassified” category. Compensation and annuities paid in consideration for the period of employment with Societe Generale include services rendered as a corporate officer at Crédit du Nord. Eligibility for this plan is subject being in the employ of the company at the time the entitlements are paid. Attendance fees paid to directors The amount of directors’ fees was set at €81,000 by the General Shareholders’ Meeting of May 11, 2012. The rules for distributing directors’ fees among Board members resolved by the Board of Directors on March 12, 1998, are as follows: • half of the attendance fees are distributed in equal amounts among the directors; 184 Group Crédit du Nord - Registration document and annual financial report 2013 • the balance is divided up among directors in proportion to the number of Board meetings attended by each director during the fiscal year. The share belonging to absentees is not redistributed to other directors but is retained by Crédit du Nord. Individual financial statements Information on the Corporate Officers 3 AFEP/MEDEF and AMF recommendations The Board of Directors of Crédit du Nord examined and decided to apply the AFEP/MEDEF recommendations on compensation of Chief Executive Officers. The standardised presentation of their compensation, prepared in accordance with AFEP/MEDEF recommendations, is presented below. Standardised tables compliant with AFEP/MEDEF and AMF recommendations Table 1 SUMMARY OF REMUNERATION AND STOCK OPTIONS AND SHARES VALLOCATED TO EACH CHIEF EXECUTIVE OFFICER (1) Fiscal Year 2012 Fiscal Year 2013 1,243,532 1,361,000 Value of options awarded during the fiscal year (see Table 4) 0 0 Value of performance-based shares awarded during the fiscal year (2) (see Table 6) 0 642,500 571,876 0 1,815,408 2,003,500 706,205 743,787 Value of options awarded during the fiscal year (see Table 4) 0 0 Value of performance-based shares awarded under a long-term incentive programme during the fiscal year (2) (see Table 6) 0 0 Valuation of share equivalents awarded of performance-based shares awarded under a long-term incentive programme during the fiscal year (2) 0 0 706,205 743,787 Jean-François SAMMARCELLI, Chairman Remuneration due for the fiscal year (detailed in Table 2) Valuation of share equivalents awarded under a long-term incentive programme during the fiscal year (2) TOTAL Philippe AYMERICH, Chief Executive Officer Remuneration due for the fiscal year (detailed in Table 2) TOTAL Amounts in euros (1) Remuneration due in respect of corporate offices held during the fiscal year. (2) This programme is detailed in the section of Societe Generale’s Registration Document pertaining to remuneration of corporate officers. Group Crédit du Nord - Registration document and annual financial report 2013 185 3 Individual financial statements Information on the Corporate Officers Table 2 STATEMENT OF COMPENSATION PAID TO EACH SENIOR MANAGEMENT CORPORATE OFFICER (1) Fiscal Year 2012 Amount paid Fiscal Year 2013 Amount due in respect of the fiscal year Amount paid Amount due in respect of the fiscal year Jean-François SAMMARCELLI, Chairman (this compensation is not billed to Crédit du Nord, with the exception of directors’ fees paid in respect of the office held at CDN) - fixed compensation 650,000 650,000 650,000 650,000 0 117,499 48,460 (4) 140,993 119,994 (5) 469,997 395,862 (6) 563,971 0 0 0 0 58,615 0 69,039 0 6,036 6,036 6,036 6,036 834,645 1,243,532 1,169,397 1,361,000 201,674 (7) 201,674 (7) 220,008 220,008 - non-deferred variable compensation (2) 0 260,000 286,374 264,000 - deferred variable compensation (2) 0 240,000 0 256,000 - multi-annual variable compensation 0 0 0 0 - directors’ fees 0 0 0 0 - benefits in kind (3) 4,531 (7) 4,531 (7) 3,779 3,779 TOTAL 206,205 706,205 510,161 743,787 - non-deferred variable compensation (2) - deferred variable compensation (2) - multi-annual variable compensation - directors’ fees - benefits in kind (3) TOTAL Philippe AYMERICH, Chief Executive Officer - fixed compensation (1) Compensation figures are in euros, gross, before tax. (2) The criteria used to determine these figures are detailed in the Chapter covering the remuneration of corporate officers. (3) Provision of a company car. (4) Payment of the annual variable compensation due in respect of fiscal year 2011, indexed to the Societe Generale share price. (5) Payment of the annual variable compensation due in respect of fiscal year 2010, indexed to the Societe Generale share price. (6) Payment of the first instalment of the deferred variable compensation due in respect of fiscal year 2011, indexed to the Societe Generale share price. (7) Amounts are determined on a pro rata basis according to the individual’s time with the Company. 186 Group Crédit du Nord - Registration document and annual financial report 2013 Individual financial statements Information on the Corporate Officers 3 Table 3 STATEMENT OF DIRECTORS’ FEES Members of the Board that receive directors’ fees (€6,000 gross per year per Director + €1,000 for members of the Audit Committee) Attendance fees awarded in respect of 2012 Attendance fees awarded in respect of 2013 and paid in 2014 (1) 6,000 (2) 3,810 Didier ALIX (3) 6,500 3,969 Christophe BONDUELLE 4,000 2,381 Jean-François SAMMARCELLI Séverin CABANNES 5,500 3,334 Pascal COULON (4) 6,000 3,000 (5) Patrick DAHER (3) 7,000 3,969 - 3,000 (5) Bruno FLICHY 6,000 3,810 Angélina HOLVOET (6) 500 (5) - Thierry DIGOUTTE Marie-Chantal JACQUOT (7) Alain JAFFRAIN (8) Thierry MULLIEZ Annie PRIGENT (7) TOTAL - 6,000 (5) 4, 500 (5) - 4,000 2,381 - 6,000 (9) 50,000 41,654 (1) Net amounts paid to individuals after deducting the mandatory withholding tax of 21% and social security contributions (application of the tax scheme under the 2013 Finance Act). (2) Amount due in respect of 2012 but paid in 2013. (3) Also a member of the Audit Committee meeting for the first time in 2012. (4) Resigned in July 2013 and replaced by his alternate, Thierry DIGOUTTE. (5) Gross amount paid to the Crédit du Nord union (CFDT). (6) After taking his retirement on January 31, 2012, replaced by Alain JAFFRAIN, his alternate. (7) Elected as an employee representative director in the December 2012 elections. (8) Not re-elected in November 2012. (9) Gross amount paid to the Crédit du Nord union (SNB). The Board of Directors met four times in 2013, with the average meeting lasting three hours. The attendance rate was once again high, topping 80%, demonstrating their dedication to their role as directors. Table 4 STOCK OPTIONS AWARDED DURING THE FISCAL YEAR CORPORATE OFFICER BY THE ISSUER AND BY ANY COMPANY BELONGING TO THE GROUP Name of senior corporate officer Date of plan Type of option (subscription or purchase) Value of options based on the method used for the consolidated financial statements * Number of options awarded during the fiscal year Jean-François SAMMARCELLI No options awarded in 2013 Philippe AYMERICH No options awarded in 2013 Strike price Exercise period * This value corresponds to the value of the options at the time they were awarded, in accordance with IFRS 2, after primarily taking into account a potential discount linked to performance criteria and the probability of the individuals continued employ with the company at the end of the vesting period, but before the averaging effect under IFRS 2 of the expense over the vesting period. Group Crédit du Nord - Registration document and annual financial report 2013 187 3 Individual financial statements Information on the Corporate Officers Table 5 SOCIETE GENERALE STOCK OPTIONS EXERCISED DURING THE FISCAL YEAR Name of senior corporate officer Date of plan Number of options exercised during the fiscal year Jean-François SAMMARCELLI No options exercised in 2013 Philippe AYMERICH No options exercised in 2013 TOTAL Strike price - Table 6 PERFORMANCE-BASED SOCIETE GENERALE SHARES AWARDED TO EACH CORPORATE OFFICER Number Value of shares of options based on the awarded method used for during the the consolidated Date of plan Reason for award fiscal year financial statements (1) Performance-based shares awarded to each corporate officer by Societe Generale during the fiscal year Jean-François SAMMARCELLI 14/03/2013 (1) 06/05/2013 (2) Philippe AYMERICH Terms of payment of annual variable compensation due in respect of 2012 Long-term profit-sharing Date of observation of performance condition Delivery date Performancebased 3,934 113,352 N/A 01/04/2014 no 3,934 114,790 31/03/2014 01/10/2014 yes (3) 3,934 109,742 31/03/2015 01/10/2015 yes (3) 3,934 108,764 31/03/2016 01/10/2016 yes (3) 25,000 317,000 31/03/2016 01/04/2017 yes (3) 25,000 325,500 31/03/2014 01/04/2018 yes (3) N/A (1) These shares are awarded as payment of part of the deferred variable compensation, in accordance with European Directive CRD3. (2) These shares, which represent the maximum award in the event the performance conditions are exceeded, are awarded as part of the long-term profit-sharing plan for Chief Executive Officers of Societe Generale Group. (3) Performance conditions are detailed in the section of Societe Generale’s Registration Document pertaining to remuneration of corporate officers on page 84. Table 7 SOCIETE GENERALE PERFORMANCE SHARES (1) PERMANENTLY VESTED BY EACH CORPORATE OFFICER Date of plan Jean-François SAMMARCELLI Philippe AYMERICH TOTAL Number of shares permanently vested during the fiscal year N/A 0 02/11/2010 16 (2) 09/03/2010 1,165 (2) - 1,181 (1) Performance-based shares are free shares awarded to corporate officers, in accordance with Articles L.225-197-1 et seq. of the French Commercial Code, and which are subject to additional requirements provided for by the AFEP/MEDEF recommendations of October 2008. (2) Vested shares were awarded in respect of his salaried activity, before he became a corporate officer. 188 Group Crédit du Nord - Registration document and annual financial report 2013 Individual financial statements Information on the Corporate Officers 3 Table 8 HISTORY OF SOCIETE GENERALE STOCK OPTIONS AWARDED DISCLOSURES OF SUBSCRIPTIONS OR PURCHASES Date of the Board of Directors’ meeting Total number of shares (1) available for subscription or purchase 09/03/2010 09/03/2009 21/03/2008 18/09/2007 19/01/2007 25/04/2006 18/01/2006 1,000,000 1,344,552 (5) 2,328,128 135,729 1,418,916 154,613 1,738,543 o/w number of shares available for subscription or purchase by corporate officers Corporate Officer 1: Jean-François SAMMARCELLI (2) Corporate Officer 2: Philippe AYMERICH (3) 0 28,456 26,830 0 16,747 0 18,074 14,215 11,382 10,434 0 0 0 0 Beginning of exercise period 09/03/2014 31/03/2012 21/03/2011 18/09/2010 19/01/2010 25/04/2009 18/01/2009 Expiry date 08/03/2017 08/03/2016 20/03/2015 17/09/2014 18/01/2014 24/04/2013 17/01/2013 Subscription or purchase price (4) 41.20 23.18 63.60 104.17 115.60 107.82 93.03 0 77,290 0 0 0 0 2,174 Total number of cancelled or expired options 649,762 910,675 1,325,589 32,011 331,178 154,613 1,736,369 Number of stock options remaining at period end 350,238 356,587 1,002,539 103,718 1,087,738 0 0 Terms of exercise (where the plan includes more than one tranche) Number of shares subscribed for at 31/12/2013 (1) Exercising an option entitles the holder to one Societe Generale share. This table reflects the adjustments made following capital increases. This line does not include options exercised since the date of allocation. (2) Appointed as a corporate officer on January 1, 2010. (3) Appointed as a corporate officer on January 11, 2012. (4) The subscription or purchase price is equal to the average of the 20 share prices prior to Societe Generale’s Board of Directors’ meeting. (5) O/w 320,000 stock options initially awarded to the corporate officers of Societe Generale Group, who decided to waive them. Table 9 STOCK OPTIONS AWARDED TO THE TOP TEN HIGHEST PAID EMPLOYEES NOT SERVING AS SENIOR CORPORATE OFFICERS AND OPTIONS EXERCISED BY THESE EMPLOYEES Total number of options awarded/share subscriptions or purchases Average weighted price (in euros) Options awarded during the fiscal year by the issuer to the top ten highest paid employees of Crédit du Nord Group (the number indicated is the highest number of options awarded)* 0 0 Options held by the issuer and exercised during the fiscal year by the top ten highest paid employees of Crédit du Nord Group (the number indicated is the highest number of options exercised) 5,047 33.4 * No stock option plan was established by Societe Generale during financial year 2013. Group Crédit du Nord - Registration document and annual financial report 2013 189 3 Individual financial statements Information on the Corporate Officers Table 10 HISTORY OF PERFORMANCE SHARES AWARDED INFORMATION ON PERFORMANCE SHARES Date of Shareholders’ meeting 22/05/2012 25/05/2010 25/05/2010 25/05/2010 27/05/2008 Date of the Board of Directors’ meeting 14/03/2013 02/03/2012 07/03/2011 02/11/2010 09/03/2010 1,846,313 2,975,763 2,351,605 5,283,520 4,200,000 Corporate Officer 1: Jean-François SAMMARCELLI - - 19,460 (1) - - Corporate Officer 2: Philippe AYMERICH - - 3,162 (1) 40 2,330 29/03/2013 (R) 31/03/2015 (NR) (1st tranche) Total number of shares awarded o/w the number awarded to corporate officers Under plan No. 1: 31/03/2013 (R) 31/03/2015 (R) 31/03/2014 (R) 31/03/2013 (R) 31/03/2017 (NR) 31/03/2016 (NR) 31/03/2015 (NR) 31/03/2017 31/03/2016 31/03/2015 29/03/2015 31/03/2016 yes yes yes yes - 3,923 1,533,893 889,128 2,796,586 Cumulative number of cancelled or expired shares 9,686 81,545 527,841 580,072 1,192,480 Performance shares outstanding at year-end 1,836,627 2,890,295 289,871 3,814,320 210,934 Vesting date End date of holding period (2) Performance-based Number of shares vested at 31/12/2013 31/03/2014 (R) 31/03/2014 (NR) 31/03/2016 (NR) (2nd tranche) 31/03/2015 31/03/2014 Under plan No. 2: 31/03/2012 (1st tranche) 31/03/2013 (2nd tranche) 31/03/2014 31/03/2015 according to lists of beneficiaries (1) As the performance condition applicable to this award was not achieved, the rights were entirely lost. (2) Applicable to beneficiaries who are French tax residents only. R = French tax residents. NR = Non-French tax residents. For a description of the “Bonus shares for all” of November 2010, see page 361, note 41 to the consolidated financial statements in Societe Generale’s Registration Document. Table 11 SITUATION OF THE SENIOR CORPORATE OFFICERS Dates of offices Employment contract with Crédit du Nord (1) yes no Compensation or benefits due as a result of Supplementary termination or change of pension plan (2) position yes no yes no Compensation related to a non-compete clause start end yes no Jean-François SAMMARCELLI Chairman 2010 2013 X X (3) X X Philippe AYMERICH Chief Executive Officer 2012 2015 X X (3) X X (1) As regards the combination of a corporate mandate with an employment contract, the only positions addressed by the AFEP/MEDEF recommendations are Chairman of the Board of Directors, the Chairman and Chief Executive Officer, and the Chief Executive Officer of companies with a Board of Directors. (2) Detailed information on the supplementary pension plans is provided in the section entitled “Information on Corporate Officers”. (3) Paid to Société Générale. 190 Group Crédit du Nord - Registration document and annual financial report 2013 Individual financial statements Statutory auditors’ report on the financial statements 3 Statutory auditors’ report on the financial statements Year ended December 31, 2013 This is a free translation into English of the statutory auditors’ report on the financial statements issued in French and it is provided solely for the convenience of English-speaking users.The statutory auditors’ report includes information specifically required by French law in such reports, whether modified or not. This information is presented below the audit opinion on the financial statements and includes explanatory paragraphs discussing the auditors’ assessments of certain significant accounting and auditing matters. These assessments were considered for the purpose of issuing an audit opinion on the financial statements taken as a whole and not to provide separate assurance on individual account balances, transactions or disclosures. This report should be read in conjunction with and construed in accordance with French law and professional auditing standards applicable in France. To the Shareholders, In accordance with the assignment entrusted to us by your annual general meeting, we hereby report to you for the year ended December 31, 2013 on: • the audit of the accompanying financial statements of Crédit du Nord; In our opinion, the financial statements give a true and fair view of the assets and liabilities and of the financial position of the Company as at December 31, 2013 and of the results of its operations for the year then ended in accordance with French accounting principles. • the justification of our assessments; • the specific verifications and disclosures required by law. The financial statements have been approved by the board of directors. Our role is to express an opinion on these financial statements based on our audit. I. Opinion on the financial statements We conducted our audit in accordance with professional standards applicable in France; those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatements. An audit includes performing procedures, using sampling techniques or other methods of selection, to obtain audit evidence about the amounts and disclosures in the financial statements. An audit also includes assessing the appropriateness of accounting policies used and the reasonableness of accounting estimates made, as well as the overall presentation of the financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a reasonable basis for our audit opinion. II. Justification of our assessments In accordance with the requirements of Article L.823-9 of the French Commercial Code (“Code de commerce”) relating to the justification of our assessments, we bring to your attention the following matters: • For the purpose of preparing the financial statements, your company records depreciation and provisions to cover the credit risks inherent to its activities and performs significant accounting estimates, as described in note 1 to the financial statements, related in particular to the valuation of investments in subsidiaries and of its securities portfolio as well as the assessment of provisions for employee benefits. We have reviewed and tested the processes implemented by management, the underlying assumptions and the valuation parameters, and we have assessed whether these accounting estimates are based on documented procedures consistent with the accounting policies disclosed in note 1 to the financial statements • As detailed in note 1 to the financial statements, your Company uses internal models to measure financial instruments that are not listed on active Group Crédit du Nord - Registration document and annual financial report 2013 191 3 Individual financial statements Statutory auditors’ report on the financial statements markets. Our procedures consisted in reviewing the control procedures for the models used, assessing the underlying data and assumptions as well as their observability, and verifying that the risks generally expected from the markets were taken into account in the valuations. These assessments were made as part of our audit of the financial statements taken as a whole, and therefore contributed to the opinion we formed which is expressed in the first part of this report. III. Specific verifications and disclosures We have also performed, in accordance with professional standards applicable in France, the specific verifications required by French law. We have no matters to report as to the fair presentation and the consistency with the financial statements of the information given in the management report of the board of directors and in the documents addressed to the shareholders with respect to the financial position and the financial statements. Concerning the information given in accordance with the requirements of article L. 225-102-1 of the French Commercial Code (Code de commerce) relating to remunerations and benefits received by the directors and any other commitments made in their favour, we have verified its consistency with the financial statements, or with the underlying information used to prepare these financial statements and, where applicable, with the information obtained by your Company from companies controlling your Company or controlled by it. Based on our procedures, we have the following comment on the accuracy and fairness of this information: this information does not include all the compensation and benefits paid by the company controlling your Company to the executive officers concerned regarding the mandates, duties or assignments other than those carried out within or on behalf of the Crédit du Nord, and this information includes the compensation and indemnities paid by your Company to executive officers solely with respect to their mandates carried out within Crédit du Nord. In accordance with French law, we have verified that the required information concerning the controlling interests has been properly disclosed in the management report. Neuilly-sur-Seine et Paris-La Défense, April 14, 2014 The statutory auditors French original signed by DELOITTE & ASSOCIES Jean-Marc MICKELER 192 Group Crédit du Nord - Registration document and annual financial report 2013 ERNST & YOUNG et Autres Bernard HELLER Individual financial statements Statutory auditors’ report on related party agreements and commitments 3 Statutory auditors’ report on related party agreements and commitments General Meeting of Shareholders to approve the financial statements for the year ended December 31, 2013 This is a free translation into English of a report issued in French and it is provided solely for the convenience of English speaking users.This report should be read in conjunction with, and construed in accordance with, French law and professional standards applicable in France. To the Shareholders, In our capacity as statutory auditors of your company, we hereby report on certain related party agreements and commitments. We are required to inform you, on the basis of the information provided to us, of the terms and conditions of those agreements and commitments indicated to us, or that we may have identified in the performance of our engagement. We are not required to comment as to whether they are beneficial or appropriate or to ascertain the existence of any such agreements and commitments. It is your responsibility, in accordance with Article R. 225-31 of the French Commercial Code (Code de commerce), to evaluate the benefits resulting from these agreements and commitments prior to their approval. In addition, we are required, where applicable, to inform you in accordance with Article R. 225-31 of the French Commercial Code (Code de commerce) concerning the implementation, during the year, of the agreements and commitments already approved by the General Meeting of Shareholders. We performed those procedures which we considered necessary to comply with professional guidance issued by the national auditing body (Compagnie Nationale des Commissaires aux Comptes) relating to this type of engagement. These procedures consisted in verifying that the information provided to us is consistent with the documentation from which it has been extracted. Agreements and commitments submitted for approval by the General Meeting of Shareholders We hereby inform you that we have not been advised of any agreements or commitments authorized in the course of the year to be submitted to the General Meeting of Shareholders for approval in accordance with Article L. 225-38 of the French Commercial Code (Code de commerce). Agreements and commitments already approved by the General Meeting of Shareholders In accordance with Article R. 225-30 of the French Commercial Code (Code de commerce), we have been advised that the implementation of the following agreements and commitments which were approved by the General Meeting of Shareholders in prior years continued during the year. With Société Générale, your shareholder a) Nature and purpose Pooling of IT infrastructures. Conditions In the interest of generating Group-wide synergies, a subcontracting agreement with a Société Générale department (GTS) was drawn up in the first half of 2009 and implemented on August 1, 2009. Group Crédit du Nord - Registration document and annual financial report 2013 193 3 Individual financial statements Statutory auditors’ report on related party agreements and commitments This subcontracting agreement pertained to the deployment, production and maintenance of IT technical infrastructure services, and the expenses incurred by GTS have been invoiced to your company at actual cost since 2009. Your Board of Directors, which met on July 23, 2009, authorized the signing of the necessary agreements for the implementation of this agreement. A total of EUR 43,201 thousand excluding tax was invoiced for services rendered in 2013. b) Nature and purpose Creating a common Information System for Société Générale Group’s Retail Banking France. Conditions Under the Convergence program, and to meet the goal of improving the service related to the IT needs of the various businesses of Société Générale Group’s retail banks, the establishment of a common information system is a major lever for operational efficiency, through the synergies developed and the sharing of skills. The Group decided to build this Information System with assets from each of Société Générale Group’s retail banking networks in France and created a common organization, the Information Systems, Organization and Processes Division (SIOP), housed within Société Générale Group. SIOP aims at securing the operation of the Information System and optimizing the expected synergies in order to decrease the portion of NBI devoted to IT. Your Board of Directors met on May 6, 2011 and authorized the signature of the documents necessary for the implementation of this project, namely: • The contract (letter of intent and operating agreement) that specifies the legal, administrative and financial terms and conditions in which SIOP provides services to its customers and the implementation of the contract, its scope and its governance. The letter of intent was followed by the signing of a framework agreement and an application agreement on March 9, 2012; • The transfer agreement that specifies, as part of the implementation of the aforesaid agreement, the terms of transfer and assignment of rights, duties and obligations of your company to SIOP, including the disposal of certain assets (intangible assets, in particular) at fair value. An agreement for the transfer of intellectual property rights was signed on November 10, 2011. Based on the simulation carried out in June 2011 in connection with the drafting of the transfer agreement, and subject to the implementation of the Convergence project deployment schedule, defined on the same date, it is stated that: • the net book value of the assets to be sold is EUR 33,767 thousand as of December 31, 2011; • 8 lots were sold in 2013 for EUR 1,268 thousand. These disposals resulted in a gain of EUR 230 thousand. This approach takes into account the full cost of the projects, less a discount for obsolescence, and a discount related to IT asset adjustment costs. The amount of EUR 73,802 thousand excluding tax was invoiced for the services provided in 2013 under the agreement between SIOP and your company. Société Générale paid your company a cash balance of EUR 3,300 thousand in 2013 in accordance with the clause capping IT expenses and presented in article 14 of the financial terms and conditions of the framework agreement. Neuilly-sur-Seine et Paris-La Défense, April 14, 2014 The statutory auditors French original signed by DELOITTE & ASSOCIES Jean-Marc MICKELER 194 Group Crédit du Nord - Registration document and annual financial report 2013 ERNST & YOUNG et Autres Bernard HELLER Individual financial statements Assemblée Générale Ordinaire : projet de résolutions 3 Draft Resolutions: General Meeting of Shareholders of May 28, 2014 First resolution Approval of the consolidated financial statements The General Meeting of Shareholders, under the conditions required by Ordinary General Meetings as to quorum and majority, having been informed of the Statutory Auditors’ report on the consolidated financial statements, approves the transactions cited therein, the balance sheet closed December 31, 2013, and the income statement for fiscal year 2013. The General Meeting approves the net income after taxes (Group share) of €368,879,000.00. Second resolution Approval of individual financial statements and discharge of Directors “The General Meeting of Shareholders, under the conditions required by Ordinary General Meetings as to quorum and majority, having been informed of the Statutory Auditors’ general report on the individual financial statements, approves the transactions cited therein, the balance sheet closed December 31, 2013, and the income statement for fiscal year 2013. The General Meeting approves the net income after taxes of €619,822,876.06. Consequently, the General Meeting fully and without reservation releases the Directors from their mandates for said fiscal year.” Third resolution Distribution of earnings “Acting in accordance with the quorum and majority requirements established for Ordinary General Shareholders’ Meetings, the Shareholders’ Meeting resolved to allocate net income for the period amounting to €619,822,876.06. Profits plus earnings carried forward from the previous period, i.e. €784,093.84, resulted in total income available for distribution of €620,606,969.90 which the Shareholders’ Meeting resolves to allocate as follows: – allocation of a dividend of €411,746,752.20 to shareholders, i.e. a dividend per share of €3.70; – allocation of €208,000,000.00 to the ordinary reserve; – allocation of €860,217.70 to retained earnings. The ordinary reserve was therefore increased from €930,000,000.00 to €1,138,000,000.00. For individuals residing in France, dividends are subject to income tax on a progressive scale. At the time of their payment, they are subject to social security contributions. They are also subject to a compulsory deduction at the rate of 21% calculated on the gross amount. This deduction is offset against the income tax payable for the subsequent year, with any surplus being refunded by the tax authorities. Subject to compliance with the conditions set out in Article 117 quater of the French General Tax Code, taxpayers may be exempted from this levy, however Dividends are eligible for the 40% tax deduction referred to in Article 158-3-2 of the French General Tax Code. Group Crédit du Nord - Registration document and annual financial report 2013 195 3 Individual financial statements Assemblée Générale Ordinaire : projet de résolutions In accordance with the law, shareholders are hereby reminded that the following dividends were distributed over the past three years: Fourth resolution Agreements addressed by Article L. 225-38 et seq. of the French Commercial Code Fifth resolution Consultative opinion on the compensation paid in 2013 to the persons referred to in Article L 511-71 of the French Monetary and Financial Code Sixth resolution Authorisation of a maximum ratio of 200% between the variable and fixed components of compensation paid to the persons referred to in Article L.511-71 of the French Monetary and Financial Code Seventh resolution Appointment of a Director Eighth resolution Powers 196 – Fiscal Year 2012: €2.00 per share – Fiscal Year 2011: €2.00 per share – Fiscal Year 2010: no dividend paid.” “The General Meeting, under the conditions required by Ordinary General Meetings as to quorum and majority, has been informed of the Statutory Auditors’ Special Report on agreements addressed by Articles L 225-38 et seq. of the French Commercial Code, approves this report and notes that there are not agreements to submit for approval.” “The General Meeting, under the conditions required by Ordinary General Meetings as to quorum and majority, having read the report of the Board, consulted in accordance with Article L.511-73 of the French Monetary and Financial Code, issues a favourable opinion of the overall budget of €1,070,000 for all types of remuneration paid during fiscal year 2013 to the persons referred to in said article.” “The General Meeting, under the conditions required by Ordinary General Meetings as to quorum and majority and by Article L.511-78 of the French Monetary and Financial Code, having read the report of the Board, authorises the Company, for variable remuneration granted in respect of fiscal year 2014 to the persons referred to in Article L.511-71 of the French Monetary and Financial Code, to set a maximum ratio of 200% between the variable and fixed components of the total remuneration of each person in question. This rate may be updated under the conditions of Article L.511-79 of the French Monetary and Financial Code, within the limit of 25% of total variable remuneration, provided that the payment is made in the form of instruments deferred over 5 years. It gives all powers to the Board, with the option to delegate said powers, to implement this authorisation.” The General Meeting, under the conditions required by Ordinary General Meetings as to quorum and majority, hereby appoints Ségolène BENHAMOU as a Director for a term of four years. His/her mandate shall expire at the end of the General Meeting held to approve the financial statements for the fiscal year ending 31 December 2017.” All powers are granted to bearers of a copy or extract of the minutes of this General Meeting of Shareholders to carry out all formalities and publications relating to the preceding resolutions.” Group Crédit du Nord - Registration document and annual financial report 2013 Additional information 4 General description of Crédit du Nord __________________________________________ 198 Group activity _______________________________________________________________ 201 Corporate Social Responsibility (CSR) Report ____________________________________ 203 Independent verifier’s report on consolidated social, environmental and societal information presented in the management report _________________________________ 218 Responsibility for the Registration Document and audit ____________________________ 220 Cross Reference tables _______________________________________________________ 221 Group Crédit du Nord - Registration document and annual financial report 2013 197 4 Additional information General description of Crédit du Nord General description of Crédit du Nord Company name Corporate purpose (article 3 of the bylaws) Crédit du Nord The purpose of the company, under the conditions set forth by the laws and regulations applicable to credit institutions, is to perform with individuals or corporate entities, in France or abroad: Address of the head office and telephone number Address: 28, place Rihour - 59000 Lille, France Telephone: +33 (0)1 40 22 40 22 Legal form A limited liability company (Société Anonyme) registered in France and governed by Articles L. 210-1 et seq. of the French Commercial Code. The company has the status of a bank governed by Articles L. 311-1 et seq. of the French Monetary and Financial Code. Registration number SIREN 456 504 851 RCS Lille APE activity code – any and all banking transactions; – any and all transactions related to banking transactions, including, in particular, all investment or related services as governed by Articles L. 321-1 and 321-2 of the French Monetary and Financial Code; – any and all acquisitions of ownership interests in other companies. In accordance with the conditions set forth by the French Banking and Financial Regulation Committee, the company may also regularly engage in any and all transactions other than those mentioned above, including in particular insurance brokerage. Generally, the company may, on its own behalf, on behalf of third parties or jointly, engage in any and all financial, commercial, industrial, agricultural or real estate transactions that are directly or indirectly related to the abovementioned activities or likely to facilitate the execution thereof. 6419 Z Share capital Creation and expiration date Crédit du Nord was founded in 1848 under the name Comptoir national d’escompte de l’arrondissement de Lille. 198 Crédit du Nord’s share capital is set at EUR 890,263,248, divided into 111,282,906 fully paid-up shares with a face value of €8. It adopted the status of a limited liability company (Société Anonyme) in 1870 and took the name “Crédit du Nord” in 1871. The shares comprising the company’s capital are not subject to any pledge agreements. The date of expiration of the company is set at 21 May 2068, barring dissolution before this date or an extension thereof as provided by law. Form of shares Group Crédit du Nord - Registration document and annual financial report 2013 All shares must be registered. Additional information General description of Crédit du Nord Share transfer approval offer each shareholder the choice between payment of the final or interim dividends in cash or in shares, under the conditions set forth by the currently applicable legislation. Shareholders must exercise this option for the entire amount of final or interim dividends to be received for the fiscal year. The General Meeting of April 28,1997 ruled that the assignment, sale or transfer of shares to a third party who is not a shareholder, for any reason whatsoever, except in the event of the transfer of an estate, liquidation, communal property between spouses or transfer to a spouse or next-of-kin, is subject to the company’s prior approval. Except in the case of a reduction in share capital, no distribution to shareholders may take place where shareholders’ equity is or would as a result of said distribution be lower than the sum of the company’s share capital plus any legal reserves which, in accordance with the law or under the company’s bylaws, are not available for distribution. Parent company documents Shareholders’ Meetings Disclosure requirements No restrictions have been made to legal provisions concerning ownership thresholds. The documents relating to Crédit du Nord, including its bylaws, financial statements, and the reports presented at its Shareholders’ Meetings by the Board of Directors or Statutory Auditors, can be consulted at the Bank’s Corporate Secretariat/Corporate Office at 59, boulevard Haussmann, 75008 Paris, France. Fiscal year From January 1 to December 31 Allocation and distribution of income (article 22 of the bylaws) Net income for the year is determined in accordance with all currently applicable laws and regulations. At least 5% of net income for the year, less any previous accumulated losses, must, by law, be set aside to form a legal reserve until this reserve reaches one-tenth of share capital. Net income available after said allocation to legal reserves, as well as any retained earnings, constitutes «income available for distribution» from which dividends may be paid out and/or funds allocated to ordinary, extraordinary or special capital reserves as approved by the Shareholders’ Meeting on the basis of the recommendations made by the Board of Directors. The General Meeting called to approve the financial statements of the fiscal year may, in respect of all or part of final or interim dividends proposed for distribution, 4 (article 19 of the bylaws) The General Meeting, which meets on a regular basis, represents all shareholders and exercises all powers devolved to it by law. It is convened to rule on those issues listed on the agenda in accordance with the currently applicable legal and regulatory provisions. The right to take part in the Meeting is subject to registration of shares in the name of the shareholder at least five days before the date of the meeting. Profit-sharing A profit-sharing agreement was signed on 14 June 2013 which applies to fiscal years 2013 through 2015. AII payments therein are calculated on the basis of 8.75% of Crédit du Nord’s gross operating income adjusted for certain parameters. 50% of profit-sharing is paid out in equal amounts (capped at EUR 5 million), with the remainder paid in proportion to gross taxable wages excluding performance bonuses. For 2013, total profit-sharing is capped at 8.5% of gross fiscal remuneration paid to all company employees in the year in question. Crédit du Nord makes an additional “employer’s contribution” where employees pay any profit-sharing into the Company Savings Plan or into the Company Pension Savings Plan (PERCO), in accordance with predefined scales and limits. Group Crédit du Nord - Registration document and annual financial report 2013 199 4 Additional information General description of Crédit du Nord Change in capital 2013 Shares outstanding 111,282,906* Par value per share (in EUR) Capital stock (in EUR) 2012 2011 2010 2009 111,282,906* 111,282,906* 111,282,906* 92,532,906 8 890,263,248* Maximum number of shares to be created ** 8 8 8 8 890,263,248* 890,263,248* 890,263,248* 740,263,248 - - - - Total number of potential shares 111,282,906* - 111,282,906* 111,282,906* 111,282,906* 92,532,906 Potential share capital (in EUR) 890,263,248* 890,263,248* 890,263,248* 890,263,248* 740,263,248 * Capital increase of €150,000,000 approved by the Extraordinary Shareholders’ Meeting of September 15, 2010, fully subscribed by Societe Generale with a view to financing the acquisition of Société Marseillaise de Crédit. ** Created by convertible debt and/or the exercise of stock options. Ownership and voting rights at December 31, 2013 Societe Generale 100% Members of Management bodies - Employees (via specialised fund managers) - Double voting rights None. Changes in ownership in the last three years No changes have taken place since December 11, 2009, the date on which the shares held by Dexia Crédit Local (10%) and Dexia Banque Belgique (10%) to Societe Generale. Dividend payments – A dividend per share of €3.50 was paid out in respect of fiscal year 2009. – No dividend was paid in respect of fiscal year 2010. – A dividend per share of €2.00 was paid out in respect of fiscal year 2011. – A dividend per share of €2.00 was paid out in respect of fiscal year 2012. – On May 28, 2014, a proposal will be put forward to the Shareholders’ Meeting to distribute a dividend of €3.70 for 2013. Securities markets Not applicable: Crédit du Nord shares are not listed on any markets. 200 Group Crédit du Nord - Registration document and annual financial report 2013 Additional information Group activity 4 Group activity Use of patents and licences Not applicable. Legal risks Crédit du Nord is a credit institution approved in its capacity as a bank. As such, it may engage in any and all banking transactions. It is also authorized to provide any and all investment or related services as referred to in articles L. 321-1 and L. 321-2 of the Monetary and Financial Code. As an investment service provider, Crédit du Nord is subject to the applicable regulatory framework, in particular prudential rules and the controls of the ACPR and AMF. All managers and employees are bound by professional secrecy, the breach of which is subject to criminal penalties. Crédit du Nord is also an insurance broker. Litigation and extraordinary circumstances To date there are no extraordinary circumstances and/or ongoing litigation that may have, or may have had in the recent past, a significant effect on the business, income, financial position or assets and liabilities of Crédit du Nord or its subsidiaries. Other special risks To the best of Crédit du Nord’s knowledge, no such risk currently applies. Insurance General policy Crédit du Nord’s insurance policy aims to obtain the best coverage with respect to the risks to which it is exposed. A certain number of major risks are covered by policies taken out as part of Societe Generale’s Global Insurance Policy, while others are covered by policies taken out by Crédit du Nord. Risks covered by the Societe Generale Global Insurance Policy 1. Theft/fraud These risks are included in a «global banking» policy that insures the banking activities of Crédit du Nord and its subsidiaries. 2. Professional liability insurance The consequences of any lawsuits are insured under the global policy. The level of coverage is the best available on the market. 3. Operating losses The consequences of an accidental interruption in activity are insured under the global policy. This policy complements the business continuity plans. 4. Third-party liability insurance of the corporate officers The purpose of this policy is to cover the company’s managers and directors in the event of claims filed against them and invoking their liability. Group Crédit du Nord - Registration document and annual financial report 2013 201 4 Additional information Group activity Risks covered by Crédit du Nord policies 1. Buildings and their contents Buildings and their contents are insured by a multi-risk policy with a ceiling of €80,000,000. . 3. Liability insurance linked to operations This insurance covers any pecuniary damages to third parties incurred by all persons or equipment deemed necessary for the company’s operations. Other risks linked to activities 2. IT risks This insurance covers any loss or damages to equipment (hardware, media) used to process information. 202 Group Crédit du Nord - Registration document and annual financial report 2013 Within the framework of all Group contracts, Crédit du Nord offers customers death and invalidity insurance on their loans (property, consumer loans, etc.). Additional information Corporate Social Responsibility (CSR) Report 4 Corporate Social Responsibility (CSR) Report The legal obligation for all companies listed on a regulated market to report in their yearly management report on the social and environmental consequences of their activities was reinforced by the passing of the “Grenelle 2” Law of July 12, 2010 on France’s national commitment to the environment, including Article 225 therein (“Article 225”) and its implementing decree of April 24, 2012 on corporate transparency requirements for social and environmental issues. These new provisions amend Article L.225-102-1 of the French Commercial Code based on Article 116 of the Law on New Economic Regulations (NER) of 2001. The information presented in this report is structured according to the 42 indicators given in the implementing decree of April 24, 2012. It is prepared on the basis of contributions from the Group’s internal network of CSR officers, in line with CSR reporting protocol and the “Planethic Reporting” (*) application used for the standardised collection of CSR indicators The entire reporting protocol is coordinated by the Corporate Secretariat. The CSR indicator and data collection process is reviewed and optimised each year. (*) Quantitative data from Planethic Reporting are calculated from over a sliding 12-month period or over the calendar year. SOCIAL INFORMATION Employment Total headcount and breakdown of staff by gender, age bracket and region Crédit du Nord Group headcount at December 31, 2013: 9,280 employees (bank staff on permanent contracts, active fixed-term contracts or on long-term leave). The average age for Group employees is 41.60 (43.20 for men and 40.39 for women), broken down as follows: < 25 years old Men 135 264 Between 25 and 29 years old 531 959 Between 30 and 34 years old 532 887 Between 35 and 39 years old 495 655 Between 40 and 44 years old 429 591 Between 45 and 49 years old 355 448 Between 50 and 54 years old 519 507 > 55 years old 990 983 1,000 800 600 400 200 0 Women 200 400 600 800 1,000 Total Men: 3,986 | Total Women: 5,294 Group Crédit du Nord - Registration document and annual financial report 2013 203 4 Additional information Corporate Social Responsibility (CSR) Report Overall average seniority for Group employees is 15.41 years (16.37 years for men and 14.69 for women), broken down as follows: < 1 year Men 124 194 1 year 179 260 Between 2 and 4 years 671 993 Between 5 and 9 years 831 1,320 Between 10 and 14 years 458 639 Between 15 and 19 years 223 271 Between 20 and 24 years 342 297 Between 25 and 34 years 523 511 > 35 years 635 809 1,500 1,200 900 600 300 0 For the breakdown of staff by region, see the section entitled “Jobs and regional development”. New hires and dismissals Recruitment 2013 Total number of new hires 1,289 Permanent contracts 512 Women 291 Men 221 Fixed-term contracts 777 Women 498 Men 279 Departures 2013 Total number of departures 1685 Retirement and early retirement of members of permanent staff 491 Retirement and early retirement of staff on fixed-term contracts Resignations of members of permanent staff 0 (*) 299 Resignations of staff on fixed-term contracts 38 Dismissals of members of permanent staff 89 Dismissals of staff on fixed-term contracts 10 Deaths among members of permanent staff 4 Deaths among staff on fixed-term contracts 0 Departures of members of permanent staff for other reasons 11 Departures of staff on fixed-term contracts (end of contract) 743 (*) Tripartite agreements are included in resignations. (Departure agreement in Societe Generale Group or Nord). 204 Women Group Crédit du Nord - Registration document and annual financial report 2013 300 600 900 1,200 1,500 Crédit du Nord parent company has signed a workforce and competency planning (GPEC) agreement aimed at: – providing a set of information to employees and their representatives about careers and the company’s businesses and prospects; – supporting employees at every stage of their careers, particularly when they first join the company; – managing careers and skills, ensuring equal opportunities for men and women; – ensuring support for older workers within the company. Termination of employment, of any kind, is subject to contractual procedures. A number of steps involving consultation with staff representatives must take place prior to any redundancies. When redundancies are being made, a number of support measures are available including the possibility of alternative employment in or outside the company as well as financial assistance. A similar agreement is in place at Banque Kolb, while the Group’s other banks are planning to roll out the same type of agreement. Additional information Corporate Social Responsibility (CSR) Report Remuneration and changes in pay The remuneration of all Crédit du Nord Group employees, regardless of position, contains both a fixed and a variable portion. Remuneration is assessed each year by the remuneration panel with reference to the results of the annual appraisal of professional performance. Since 2008, a specific budget has been allocated each year to reducing pay gaps between men and women at each of the Group’s banks. The Group is currently experiencing a high turnover of staff and an increasing proportion of women in its workforce. The annual appraisal reflects Crédit du Nord Group’s eagerness to support each member of staff in developing his or her career and expertise. The annual appraisal also affirms the Group’s determination to pursue a policy of managing competencies and developing talent within the Company in order to meet the challenges of the future. All Group employees attend an individual performance and development assessment interview each year. This interview provides an opportunity for the manager to sit down with the member of staff and go over his or her activities and performance over the past year, discuss ways of improving his or her job performance and establishing business targets for the following year. Organisation of work Working hours Since 2000, Crédit du Nord has had its own agreement on the reduction and organisation of working hours, which provides for basic annualised working time of 39 hours per week. 4 Absenteeism (Crédit du Nord Group data) Absenteeism (in numbers of working days) Number of days of paid leave Number of days of paid sick leave 2013 260,686 170,518 Number of days of paid maternity leave 78,217 Number of days of paid leave for other reasons 11951 Total number of days paid Paid absenteeism rate 3,478,450 7.49% Employee relations Social dialogue: information, consultation and negotiation Social dialogue is a collaborative process between employer and employee (or their representatives) on common-interest issues relating to a company’s economic and social policy. Applied at a Group-wide or individual entity level, it can take various forms, from the simple exchange of information to consultation and negotiations with a view to signing an agreement. Of the Group’s eight banks, five have staff-elected representatives on their Board of Directors. The Employee Representative Bodies include: – unions, delegates and representatives. The national and central union delegates have exclusive control when it comes to collective bargaining; – the Regional Works Councils and the Central Works Council of Crédit du Nord, or the Works Council of the regional banks, which act as advisory bodies for all matters concerning the general running of establishments and the Group. They also manage social and cultural activities for staff; There are also a number of specific work cycles, including a 37.5 hour work week (branches open from Tuesday to midday Saturday). Group Crédit du Nord - Registration document and annual financial report 2013 205 4 Additional information Corporate Social Responsibility (CSR) Report – employee delegates, whose responsibility is to represent individual or Group employee claims pertaining to regulations and collective bargaining agreements; – the Health and Safety Committee (CHSCT), whose main purpose is to protect the health and safety of employees, improve working conditions, and ensure compliance with legal and regulatory requirements. Collective bargaining agreements The Crédit du Nord banks have signed a large number of collective bargaining agreements, including: Crédit du Nord Banque Courtois Banque Kolb Banque Laydernier Banque Nuger Banque Rhône Alpes Banque Tarneaud Société Marseillaise de Crédit Agreement on gender equality Renewal in 2012 Renewal in 2012 Renewal in 2014 Renewal in 2012 Renewal in 2012 Renewal in 2012 Renewal in 2012 Renewal in 2012 Workforce and competency planning agreement Renewal in 2010 - Agreement in 2010 - - - - - Agreement to promote the employment and integration of persons with disabilities - - Renewal in 2013 Renewal in 2013 - - - - - - - - - Agreement in 2001 Renewal in 2013 - Agreement on preventing and treating stress in the workplace and psychological risk Agreement in 2012 - Agreement on handling abusive and aggressive behaviour Agreement in 2010 Agreement in 2013 - Agreement in 2010 Agreement on profit-sharing Agreement Agreement Agreement overhauled in 1997 + in 1970 + in 2011 amendments amendments Agreement overhauled in 2012 Agreement in 2000 Agreement in 1998 Agreement overhauled in 2009 Renewal in 2012 Renewal in 2012 Renewal in 2013 Renewal in 2012 Agreement in 2008 Agreement in 2012 Renewal in 2013 Renewal in 2014 Renewal in 2012 Agreement on health insurance Agreement Agreement in 2005 + in 2005 + amendments amendments Agreement in 2004 Agreement in 2012 Agreement Agreement in 2007 + in 2008 amendments Agreement on employment and union law Agreement in 2004 + amendments - - Agreement in 1999 Agreement on employee benefits Agreement Agreement in 2000 + in 2001 + amendments amendments - - Agreement Agreement in 2008 + in 2001 + - amendments amendments First agreement in 2013 First agreement in 2013 First agreement in 2013 Agreement on incentives Generation agreement Company savings plan Collective pension plan 206 Renewal in 2012 First agreement in 2013 Renewal in 2013 Agreement in 2008 + amendment - First agreement in 2013 First agreement in 2013 Agreement Agreement Agreement Agreement Agreement in 1969 + in 1998 + in 2002 + in 1998 + in 2000 + amendments amendments amendments amendments amendments Amendment overhauled in 2009 Action plan Agreement Agreement in 2006 + in 2007 + amendment amendments Agreement in 2012 Group Crédit du Nord - Registration document and annual financial report 2013 Agreement in 2007 Agreement in 2008 Agreement Agreement in 2001 + in 2000 amendments First agreement in 2013 Agreement in 2012 First agreement in 2013 Amendment Agreement overhauled in 2011 + in 2011 amendments Agreement Agreement Agreement in 2012 + in 2007 + in 2012 + amendment amendments amendments Additional information Corporate Social Responsibility (CSR) Report Health and safety Occupational health and safety conditions, overview of agreements signed with trade unions or staff representatives governing occupational health and safety Crédit du Nord has established a system of support and assistance including a leaflet entitled “After an attack”, which outlines the medical, psychological and legal support available. While initially intended for victims of armed robberies, this information is also provided to victims of serious abusive or aggressive incidents. Crédit du Nord Group has chosen Preventis – an occupational health intervention agency – to assist it in its activities. As required by current legislation, in early 2013 Crédit du Nord also designated a suitably qualified member of staff to be in charge of security matters and one person to be involved in occupational risk prevention (IPRP). Accidents in the workplace, including frequency and severity, and work-related illnesses, are recorded. In 2013, 108 accidents were reported for Crédit du Nord Group. Crédit Nord has also signed agreements in favour of health, safety and well-being in the workplace. The areas covered by the agreements include: It is reviewed annually, particularly in light of changes in applications and processes, and adjusted in order to better meet the needs of employees and the requirements of all the Group’s banks. A training plan is defined each year to meet market and business line needs. Training is the main driver of the Bank’s strategy. The 2014 training plan will be structured around the following key areas: – induction and training of new employees in a business line and support for employees who are taking on a new role; – upskilling; – “Individual Training Entitlement (DIF)” provision. This plan has an accompanying training map: – induction and training of employees – overview; – induction programmes; – security programmes; – validation of AMF knowledge (Autorité des Marchés Financiers); – business programmes; – business cycles; – internships; – stress; – “Individual Training Entitlement (DIF)” provision. – abusive and aggressive behaviour in business relationships; Total number of training hours – attacks/branch security. The agreements are accompanied by leaflets from the French Banking Association (AFB) such as “Acting together against abusive and aggressive behaviour” and “Preventing harassment and violence in the workplace”. Training 4 Training (basis of calculation: 1 day = 8 hours) Total number of training days 2013 28,798 Women 15,983 Men 12,815 Number of employees who took at least one course during the year 7,648 Women 4,272 Men 3,376 Percentage of employees who took at least one course during the year 84.58% Training policies implemented A distinctive and individually tailored training support system has been in place for many years at Crédit du Nord, both to facilitate the induction process and support employees who are taking on new roles. This system is adapted to each employee’s experience. Group Crédit du Nord - Registration document and annual financial report 2013 207 4 Additional information Corporate Social Responsibility (CSR) Report Diversity and equal opportunity Measures taken to promote gender equality A gender equality and diversity agreement has been in place within the company since 2004. This agreement focuses on three areas for action: recruitment, career development and job classification, each of which is linked to quantitative progress targets which are monitored for the duration of the agreement. A dedicated budget for reducing wage gaps has been in use since 2008. Measures taken to promote the employment and integration of disabled workers Crédit du Nord has signed a new company agreement promoting the employment and integration of persons with disabilities. This agreement provides for: – a dedicated contact person – the disability officer – who is in charge of activities that contribute to the recruitment and integration of persons with disabilities; – a report on initiatives undertaken, monitoring of dedicated resources and their achievements, Four of the Group’s other banks have also signed an agreement in favour of the employment of persons with disabilities. Fighting discrimination In 2013, all the Group’s banks launched negotiations on the generation contract, leading to the signing of an agreement setting obligations in three specific areas: – employment of employees over the age of 45; 208 Group Crédit du Nord - Registration document and annual financial report 2013 – integration of young adults under the age of 26 in job market; – transmission of knowledge and skills. Each Bank has notably established, over the period of the action plan or agreement, the goal of recruiting “senior” employees and young adult as well as the continued employment of “older” workers. Promotion and observation of the fundamental conventions of the International Labour Organisation Non-discrimination Occupation) (Employment and Crédit du Nord Group does not practise any form of discrimination whatsoever, whether towards its staff and prospective employees or its customers, business partners or suppliers. Freedom of bargaining association and collective Forced or compulsory labour Child labour Crédit du Nord operates exclusively in France and complies with all applicable labour laws, which cover all three of the above areas. Additional information Corporate Social Responsibility (CSR) Report 4 INFORMATION ON CSR COMMITMENTS Regional, economic and social impacts of the company’s activities Jobs and regional development Crédit du Nord Group was established through the grouping of some 80 regional banks that have been pooling their respective strengths and talents for over 160 years now. Today, the Group comprises, among others, eight regional banks – Courtois, Kolb, Laydernier, Nuger, Rhône-Alpes, Société Marseillaise de Crédit, Tarneaud and Crédit du Nord. Crédit du Nord Group’s entities enjoy a large degree of autonomy in the management of their activities, ensuring rapid decision-making and the capacity to respond quickly to their customers’ needs. The strategy of the Group’s banks is based around three core aims: – to be a reference bank in terms of the quality of its customer relationships; – to develop a high degree of individual and collective professionalism, – to offer their customers state-of-the-art services and technologies. With its strong regional presence, Crédit du Nord serves the needs of its customers through its banking and financing activities and seeks to contribute to the social and economic progress of the départements and regions in which it operates. Customer satisfaction and financing the economy remain at the heart of the Group’s regional banking model. The 2012 buyback of non-controlling shares in Banque Tarneaud, which operates in the Centre-Ouest Atlantique region, illustrates the Group’s desire to strengthen its regional presence. The Group’s strong regional ties enable it to play a leading role in the development of the regions, either through the presence of a regional office or through a regional bank. It provides jobs to local economies, supports the creation and development of businesses and provides backing for their projects. Spread across the majority of France, its points of sale enable the Group to forge strong local relationships between its specialist advisors and customers that ensure the Group is able to meet their personal and professional banking and finance needs. The quality and stability of Crédit du Nord Group’s results are widely recognised by the markets, as confirmed by its long-term A rating from Standard & Poor’s and Fitch. Group Crédit du Nord - Registration document and annual financial report 2013 209 4 Additional information Corporate Social Responsibility (CSR) Report Crédit du Nord Group Lille Nord Métropole Arras Rouen Les Provinces du Nord Nancy Paris Banque Kolb Banque Nuger Nord Ouest Banque Rhône-Alpes Limoges Ile-de-France Lyon Clermond-Ferrand Annecy Banque Laydernier Banque Tarneaud Marseille Monaco Toulouse Société Marseillaise de Crédit Banque Courtois Geographic presence of branches and breakdown of workforce by region and regional bank at December 31, 2013: Crédit du Nord regions and branch Corporate division Number of branches Headcount* Nord-Ouest Ile de France Loiret Corporate customer division Corporate divisions Monaco branch Arras Rouen Paris Paris Paris and Lille Monaco 83 107 120 12 0 1 782 910 1,100 315 1,201 35 Nord Métropole Provinces du Nord Lille 65 638 * Headcount = Staff on permanent contracts, fixed-term contracts and in work-study programmes at Crédit du Nord, including seconded Societe Generale employees. Crédit du Nord regional banks Corporate division Number of branches Headcount* Banque Kolb Banque Tarneaud Banque Nuger Banque Rhône-Alpes Banque Laydernier Banque Courtois Société Marseillaise de Crédit Nancy Limoges Clermont-Ferrand Lyon Annecy Toulouse Marseille 44 74 23 82 46 84 174 343 614 168 660 358 696 1,710 * Headcount = Staff on permanent contracts, fixed-term contracts and in work-study programmes at a regional bank, including seconded Societe Generale and Crédit du Nord employees. Surrounding and local communities As part of a regional approach, Crédit du Nord and its regional banks are developing a local relationship banking strategy on all retail banking markets in France: the employees of Crédit du Nord Group and its network of 915 branches serve over 2.1 million 210 Group Crédit du Nord - Registration document and annual financial report 2013 individual customers, 217,700 professional customers and 46,800 business customers. In general, Crédit du Nord and its specialist advisors support local people in their day-to-day needs and their plans for the future with products and services to suit their individual needs. Additional information Corporate Social Responsibility (CSR) Report For customers in financial difficulty, as part of the commitment undertaken by the banking profession in 2005 to “make banking easier for everyone”, Crédit du Nord Group offers customers a range of alternatives to cheque payments (including a bank card that requires systematic authorisation for payments and withdrawals in France and Europe, account balance alerts, capped charges in the event of a payment incident, etc.). Customers: For customers with a serious health risk, the Group offers products and services under the terms of the AERAS agreement (s’Assurer et Emprunter avec un Risque Aggravé de Santé). For over 20 years, the Crédit du Nord Group banks have conducted a yearly customer satisfaction survey of nearly 60,000 individual, professional and business customers (1). In addition, the banks listed closely to each new customer’s views by having them complete a customer satisfaction questionnaire once they have been with the bank for six months. Relations with persons or organisations concerned by the company’s activities Conditions for dialogue with these persons or organisations At Crédit du Nord, corporate social responsibility means understanding and integrating the needs and expectations of the Group’s different stakeholders, including customers, employees and suppliers. Accessibility for persons with disabilities In France, in accordance with the “Law of February 11, 2005 on equal rights and opportunities, participation and citizenship of persons with disabilities,” several initiatives have been undertaken across the network in order to improve the accessibility of the Group’s services: – for the blind or visually-impaired: 95% of Automated Teller Machines (ATMs) are accessible to them; – for the mobility-impaired: a project was initiated in 2010 to bring the branches into compliance, after observing that only 39 out of the 787 branches reviewed met the required standards. At December 31, 2013, 63.25% of the Crédit du Nord Group branches were deemed compliant. The target for December 31, 2014 is for 90.38% of the Group’s branches to be compliant. 4 “Customer satisfaction has been our biggest commitment for more than a century.” Building quality relationships with customers, adapting to new requirements and making every effort to meet their expectations have made up Crédit du Nord Group’s DNA for more than a century. The Crédit du Nord Group banks ask these customers for an honest assessment of how well they are received by the bank, either on the telephone or at the branch, the availability and responsiveness of their advisor, the quality of advice offered and level of commitment, and the quality and performance or the productions and services they are offered, etc. Improving the customer satisfaction score is the top annual performance goal of the Group’s branches. Finally, in order to ensure a consistently high level of quality meeting that meets the expected standards, each year Crédit du Nord Group conducts two “mystery call” campaigns during which 20,000 telephone calls are made to its own branches, accompanied by “mystery shopper” visits. In 2013, the Group was acknowledged with awards for the commitment of its employees to providing a high level of customer satisfaction. The competition surveys (2) conducted over the past 9 years by the Conseil Supérieur de l’Audiovisuel (CSA) on the customers of major French banking groups have systematically ranked the Crédit du Nord banks among the leaders on the individual, professional and business customer markets. The results of these surveys provide Crédit du Nord Group with an overview of its customers’ assessment and are used to identify areas for improvement in order to better meet their expectations. (1) Branch/business centre surveys conducted by CSA: from April 22, to July 13, 2013 on a sample of 44,011 individual customers, 7,956 professional customers and 4,320 business customers (averaging 70 customers per branch or business centre). (2) Competition surveys performed by CSA: from February 25 to March 30, 203 on sample of 4,531 individual customers of the market’s top 11 banks; from February 25 to March 30, 2013 on a sample of 3,444 professional customers of the market’s top 10 banks; from February 22 to April 9, 2013 on a sample of 2,701 business customers of the market’s top 10 banks. Group Crédit du Nord - Registration document and annual financial report 2013 211 4 Additional information Corporate Social Responsibility (CSR) Report For more than 15 years, at the Crédit du Nord Group branches: employees via the Group website: “www.roulonsensemble.com”. – 100% of advisors can be reached on their direct line and by e-mail; In early 2013, the “Etoile Plurielle” association was created with the objective of providing a forum for dialogue, sharing, transmission of experience and learning for women executives at Crédit du Nord Group with the aim of furthering their professional development. The association had 104 members at the end of 2013. – 100% of individual and professional customers have a dedicated CRM; – 100% of wealth management customers have a dedicated wealth management advisor and CRM assigned to them; – 100% of business customers have a dedicated corporate customer advisor and sales assistant assigned to them. Furthermore, the decision was made not to forward customer calls to centralise telephone platforms and never to impose the Group’s online banking services on customers (Internet, telephone). Please refer to the “Subcontractors and suppliers” section below. Rating agencies Crédit du Nord Group answers questionnaires from extra-financial rating agencies on a consolidated basis through its parent company. Claims and mediator Partnerships and corporate sponsorship The Group is committed to finding a solution to complaints or problems in a timely manner. In the event of a continuing disagreement, customers may file a complaint with their bank’s Customer Relations Centre and, if the dispute is still not resolved, request the intervention of the mediator. At Crédit du Nord, solidarity, art and music and sports sponsorships are a day-to-day commitment. Getting involved in the cultural life and local associations of their regions and reinforcing links with partners are key priorities of the Crédit du Nord Group banks. In 2013, Crédit du Nord donated more than €1.9 million to over 200 sports clubs, associations, exhibitions and cultural events. The free mediator services established by the Crédit du Nord Group, which are intended to achieve an outof-court solution to disputes, are widely publicised by the bank including through information provided on the back of all account statements. Crédit du Nord has undertaken to comply in full with all decisions taken by the independent mediator (Christiane Scrivener). Employees Crédit du Nord Group places great importance on promoting lasting relationships with its employees as part of a commitment to mutual development in an environment favouring both individual and collective well-being. In the interest of improving working conditions, and in line with its commitment to preserving the environment, Crédit du Nord organises a carpool service for its 212 Suppliers Group Crédit du Nord - Registration document and annual financial report 2013 The types of projects that Crédit du Nord supports can be local initiatives, such as a charity sports day, or, equally, national projects such as “Marseilles-Provence 2013 – European Capital of Culture” of which Société Marseillaise de Crédit was an Official Partner. In 2013, for the second year in a row, Crédit du Nord partnered with the “Imagine for Margo” association, which raises funds to support European research on specific treatments for paediatric cancers. Crédit du Nord also took part in the second annual “Children without Cancer” race organised by this association. The funds raised by this event were used to fund two clinical trials, one of which enabled 120 European children to receive a new treatment in 7 countries. Additional information Corporate Social Responsibility (CSR) Report By participating in this race, Crédit du Nord Group’s aim was to get truly involved in a community initiative alongside individual members of staff, who also raised €44,000. Subcontractors and suppliers Incorporation of CSR criteria in the company’s purchasing policy For its main purchases, Crédit du Nord Group uses Societe Generale Group Purchasing Department, which implements a series of multi-annual action plans that seek the proactive involvement of all stakeholders in the value chain (prescribers, purchasers and suppliers). These action plans, known as the Ethical Sourcing Program (ESP 2006-2010) and the Sustainable Sourcing Program (SSP 2011-2015), demonstrate the Group’s determination to make CSR a fundamental part of its purchasing processes. This commitment is reflected in different key initiatives: – the signing of compliance rules governing purchasing by 100% of purchasers; – the inclusion of a sustainable development clause in all contracts that commits all suppliers to upholding any labour laws (and where no such laws apply, to at least comply with the provisions of the ILO) and environmental legislation in force in the countries where they operate); – environmental and social risk mapping on products and services purchased; – the evaluation of suppliers prior to each purchase which has a minimum weighting of 3% in the selection criteria; – the incorporation of CSR objectives by all purchasers in a CSR initiative specific to their purchasing category (for example contracts with protected sector companies, inclusion of environmental criteria in specifications); 4 Societe Generale’s socially responsible purchasing policy is based on three core pillars: – Economic pillar: commitment to SMEs that makes it less difficult for them to win Societe Generale procurement contracts and to establishing a framework of mutual trust with suppliers; – Social pillar: promotion and use of subcontractors within the protected sector; – Environmental pillar: participation in the Carbon Reduction Plan through the inclusion of environmental criteria in the selection process for products and services. For purchases that are handled directly, Crédit du Nord Group very much follows Societe Generale Group’s policy while favouring local suppliers. Importance of outsourcing and incorporation of CSR criteria in relations with suppliers and subcontractors In 2006, Societe Generale Group Purchasing Department formalised a CSR supplier selection process aimed at covering the largest possible cost base. When a call for tenders is sent out, all suppliers are assessed and given a CSR rating. Once the evaluation is complete, the CSR rating is factored into the selection criteria. Since 2011, Societe Generale Group Purchasing Department has worked with independent firm Ecovadis, recognised for its expertise in sustainable development. Suppliers invited to bid are surveyed by Ecovadis using a questionnaire that is tailored to their business sector and the size of their company as well as their geographic coverage. The methodology and criteria used in the Ecovadis questionnaire are consistent with international CSR standards (Global Reporting Initiative, United Nations Global Compact, ISO 26000, ILO Conventions). – a CSR-specific “Purchasing and Sustainable Development” in-house training module. Group Crédit du Nord - Registration document and annual financial report 2013 213 4 Additional information Corporate Social Responsibility (CSR) Report Fair practices Anti-corruption initiatives Since 1993 (Law No. 93-122 of January 29), corruption and transparency of the economic environment and public procedures have fallen within the scope of the anti-money laundering and terrorist financing system in place at the Group’s various banking institutions. This system consists in expanding our KYC and the consistency between transactions carried out and the economic purpose of the bank’s relations. Any inconsistency that might appear inexplicable or unexplained is subject to a declaration of suspicion to the competent authorities. As a preventive measure, the Purchasing Department has updated its contract awarding procedures and purchase agreements to include an anti-corruption clause that covers suppliers. A system of continuous monitoring of employee practices is in place. Measures in favour of consumer health and safety Crédit du Nord Group sets itself very high standards in the way it operates it business, particularly in terms of customer satisfaction, the pace of business, fair pricing, 214 Group Crédit du Nord - Registration document and annual financial report 2013 synergies between markets and the expansion of the range of products and services (including multi-channel offerings). It aims to provide a courteous and respectful service to borrowers at all stages of the credit cycle, from approval to final repayment. This applies to consumer credit and home loans for individual customers. The Group’s staff do not receive any fee-for-service remuneration (commission), which ensures that the advice they give customers is completely impartial. Human rights Human rights initiatives Crédit du Nord Group pursues its development with the utmost respect for fundamental human and workers’ rights and for the environment – all around the world. Additional information Corporate Social Responsibility (CSR) Report 4 ENVIRONMENTAL INFORMATION General environmental policy Company policy addressing environmental issues and, where applicable, steps taken to evaluate environmental performance or obtain environmental certification. In keeping with the three pillars of the Group’s banking model (regional presence, relationship-building and customer satisfaction) which are now more relevant than ever and help to set us apart, Crédit du Nord aims to reduce the environmental footprint of its internal operations. The Group’s environmental policy strives to meet three major objectives: Implementation of a carbon neutrality and then reduction programme with a cross-business impact: – Real estate: defining principles for building refurbishments and renovations (better use of space and of new technologies with a reduced environmental impact). – Consumables: stricter policy on the use of consumables, particularly paper, by being more demanding when it comes to suppliers and reducing the use of paper. – Transport: improved monitoring and control of business travel with greater use of alternative tools such as audio and videoconferencing systems. – to reduce and minimise the direct and indirect impact of its activities on the environment; Employee training and environmental protection – to reduce natural resource and energy consumption through careful and efficient utilisation; The Group intends to add a section to its intranet site on sustainable development and CSR with a link to Societe Generale’s CSR website. This will enable staff to find out about sustainable development issues and to be aware of what actions are being taken. – to ensure constant attention is paid to employee comfort and customer service. With the incorporation of Societe Generale Group’s 2008-2012 carbon neutrality programme, Crédit du Nord has undertaken to foster a culture of environmental awareness. The 2013-2015 carbon reduction programme took over from the previous programme and strengthened its ambitions with the following two objectives: – to reduce greenhouse gas (GHG) emissions; – to reduce energy consumption. Environmental information is managed by means of a dedicated CSR reporting tool, which is used to monitor environmental indicators as well their scope of application. All entities (buildings exceeding 5000 m², regions and regional banks) actively collect and transmit this data, which contributes to the quality of reporting. awareness on It will inform consultations, best practices and decisions related to sustainable development and CSR. Pollution and environmental risk prevention Not relevant given the nature of the company’s operations Amount of provisions and guarantees for environmental risks, provided that such information is not liable to harm the company’s interests in any ongoing legal disputes There are no plans for a specific provision for environmental risks, given the nature of the company’s operations. Group Crédit du Nord - Registration document and annual financial report 2013 215 4 Additional information Corporate Social Responsibility (CSR) Report Pollution and waste management Consumption of raw materials and steps taken to improve efficient use of consumables Measures for preventing, reducing or offsetting emissions into the air, water and soil with a severe impact on the environment. Because of nature of Crédit du Nord’s operations, the main raw materials used by the Group are paper and energy. Not relevant given the nature of the company’s operations and geographical location. Paper consumption: Waste prevention, recycling and disposal measures Waste at the central buildings is divided into different categories and treated appropriately. Service providers are contracted to collect, sort and recycle the majority of this waste. In 2013, a call for tenders was launched to set up sorting and collection of paper waste across the Group’s entire network of branches while maintaining confidentiality. The results of this call for tenders are being rolled out gradually based on each bank’s needs and capabilities. A number of awareness campaigns are regularly carried out to encourage employees to take a more “ecoresponsible” approach through better recycling. Sound pollution and any other form of businessspecific pollution Not relevant given the nature of the company’s operations and geographical location. Sustainable use of resources Water consumption and water supply based on local constraints While water consumption may not be relevant given the nature of the company’s operations and geographical location, water is nevertheless an important resources for all that needs to be preserved. This is why the Group’s water use is measured and special efforts are made to reduce consumption. 216 Group Crédit du Nord - Registration document and annual financial report 2013 Paper is constantly reviewed from both a qualitative (raw materials, transport, etc.) and quantitative point of view. Since 2012, the Group has selected paper meeting strict environmental requirements and product life cycle analysis criteria. The main objective was to select with paper with the lowest possible environmental impact associated with its manufacture. Researching and implementing paperless systems (electronic account statements, digital files, electronic signatures, etc.) in order to reduce the amount of paper used is an ongoing goal of the company. For example: – the number of individual customers signing up for online statements rose significantly in 2013 (+48% compared to 2012). To continue in this vein, in 2013, the Group decided to expand the option for individual customers to minors in the household and to offer the option to professional customers as well; – an initiative was also undertaken to reduce the listings addressed to the Group’s operating branches. In addition to this environmental goal, this initiative also helped refocus the staff’s work exclusively on listings calling for action on their part. The result was a 75% decline in the volume of listings sent to the Group’s operating branches, i.e. a reduction of 40 tons of listings per year. The Group regularly runs awareness campaigns to encourage staff to use paper more efficiently. Additional information Corporate Social Responsibility (CSR) Report Energy consumption, steps taken to improve energy efficiency and use of renewable energy sources Energy consumption: As for all other resources, each year since 2011 Crédit du Nord Group has measured its energy consumption (electricity, heating oil, gas). All data are consolidated at the parent company level (Societe Generale). – in 2013, Crédit du Nord organised a carpooling service for its employees. Land use Not relevant given the nature of the company’s operations Climate change Measures taken to improve energy efficiency Greenhouse gas (GHG) emissions Energy efficiency has become a key focus of environmental policy. In addition to measurements and comparative monitoring, which help better identify areas for improvement, all Group initiatives related to transport, paper consumption and direct or indirect emissions from energy consumption are aimed at reducing GHG emissions. Me a su re m e n t syste ms a n d i n di c a tors enab le consumption to be managed more efficiently. A number of energy efficiency initiatives can be identified in this way: insulation work, installation of motion detectors, LED lighting for signage and point-of-sale advertising and the replacement of heating and air conditioning systems with more energy-efficient ones. More large-scale initiatives are also occasionally carried out. For example: – following a thermal audit that confirmed significant losses of energy due to one of the central building’s inefficient window panes and steel joinery, work was implemented to replace 76 window frames and windows in order to save 5% on primary energy consumption (heating + cooling); – to reduce its indirect impact, the Group decided to streamline branch deliveries by cash transportation companies while continuing to meet the branches’ needs. Actual savings came to 1,300 monthly deliveries out of 6,800, i.e. a 19% reduction. 4 Five Crédit du Nord Group banks published GHG reviews on 2011 emissions. Adapting to the impact of climate change Not relevant given the nature of the company’s operations and geographical location. Preserving biodiversity Measures taken to preserve or develop biodiversity Not relevant given the nature of the company’s operations and geographical location. Group Crédit du Nord - Registration document and annual financial report 2013 217 4 Additional information Independent verifier’s report on consolidated social, environmental and societal information presented in the management report Independent verifier’s report on consolidated social, environmental and societal information presented in the management report This is a free translation into English of the original report issued in the French language and it is provided solely for the convenience of English speaking users. This report should be read in conjunction with, and construed in accordance with, French law and professional standards applicable in France. To the shareholders, In our quality as an independent verifier of which the admissibility of the application for accreditation has been accepted by the COFRAC, under the number n° 3-1050, and as a member of the network of one of the statutory auditors of the company Crédit du Nord Group, we present our report on the consolidated social, environmental and societal information established for the year ended on the 31 December 2013, presented in chapter 4 of the management report, hereafter referred to as the “CSR Information,” pursuant to the provisions of the article L.225-102-1 of the French Commercial Code (Code de commerce). Responsibility of the independent verifier It is our role, based on our work, to attest whether the required CSR Information is present in the management report or, in the case of its omission, that an appropriate explanation has been provided, in accordance with the third paragraph of R. 225-105 of the French Commercial Code (Code de commerce). It is not for us to express a limited assurance conclusion that the CSR Information, overall, is fairly presented, in all material aspects, in according with the Criteria. Our verification work was undertaken by a team of 3 people between December 2013 and March 2014 for an estimated duration of 2 weeks. Responsibility of the company It is the responsibility of the Board of Directors to establish a management report including CSR Information referred to in the article R. 225-105-1 of the French Commercial Code (Code de commerce), in accordance with the protocols used by the company, made up of Société Générale Group’s procedures (hereafter referred to as the “Criteria”), and of which a summary is included in introduction of the CSR report. Independence and quality control Our independence is defined by regulatory requirements, the Code of Ethics of our profession as well as the provisions in the article L. 822-11 of the French Commercial Code (Code de commerce). In addition, we have implemented a quality control system, including documented policies and procedures to ensure compliance with ethical standards, professional standards and applicable laws and regulations. 218 Group Crédit du Nord - Registration document and annual financial report 2013 Nature and scope of the work We undertook the following work, in accordance with professional standards applicable in France and with the decree of 13 May 2013 determining the modalities by which the independent verifier leads its mission: • we obtained an understanding of the company’s CSR issues, based on interviews with the management of relevant departments, a presentation of the company’s strategy on sustainable development based on the social and environmental consequences linked to the activities of the company and its societal commitments, as well as, where appropriate, resulting actions or programmes; • we have compared the information presented in the management report with the list as provided for in the Article R. 225-105-1 of the French Commercial Code (Code de commerce); Additional information Independent verifier’s report on consolidated social, environmental and societal information presented in the management report • in the absence of certain consolidated information, we have verified that the explanations were provided in accordance with the provisions in Article R. 225-105-1, paragraph 3, of the French Commercial Code (Code de commerce); • we verified that the information covers the consolidated perimeter, namely the entity and its 4 subsidiaries, as aligned with the meaning of the Article L.233-1 and the entities which it controls, as aligned with the meaning of the Article L.233-3 of the French Commercial Code (Code de commerce). Based on this work, we confirm the presence in the management report of the required CSR information. Paris-La Défense, le 31 mars 2014 French original signed by: Independent Verifier ERNST & YOUNG et Associés Eric DUVAUD Partner, Sustainable Development Hassan BAAJ Partner Group Crédit du Nord - Registration document and annual financial report 2013 219 4 Additional information Responsibility for the Registration Document and audit Responsibility for the Registration Document and audit Person responsible for the Registration Document Philippe AYMERICH, Chief Executive Officer Certification by the person responsible for the Registration Document and the Annual Financial Report I hereby certify, having taken all reasonable measures to this end, that to the best of my knowledge, the information contained in this Registration Document is true and that there are no omissions that could impair its meaning. I certify that, to the best of my knowledge, the financial statements were drawn up in accordance with applicable accounting standards and present fairly, in all material respects, the financial position and results of the parent company and of the entire Group as constituted by the consolidated companies, and that the Management Report (including the cross-reference table for the annual report, in Chapter 4, page 224, which indicates the content) accurately reflects the development of business, results and the financial situation of the parent company and of the entire Group as constituted by the consolidated companies, as well as a description of the main risks and uncertainties to which they are exposed. I received a letter of completion from the Statutory Auditors in which they state that they verified the information in respect of the financial position and accounts presented in the Registration Document, which they have read in its entirety. The historic financial information presented in the Registration Document was addressed in Statutory Auditors’ reports, appearing on pages 132 and 133, 191 and 192 of this document, in addition to financial information for fiscal years 2011 and 2012, respectively on pages 134 and 135, 196 and 197 of the 2011 Registration Document and pages 132 and 133, 188 and 189 of the 2012 Registration Document. The Statutory Auditors’ reports referring to the 2011 and 2012 annual parent company financial statements contain observations. The Statutory Auditors’ report referring to the 2013 consolidated financial statements contain an observation. Paris, April 28, 2014 Chief Executive Officer, Philippe Aymerich Statutory auditors 220 ERNST & YOUNG et Autres DELOITTE & ASSOCIES Represented by Bernard HELLER Represented by Jean-Marc MICKELER Adress: 1/2, place des Saisons 92 400 Courbevoie - Paris-La Défense 1 Adress : 185, avenue Charles de Gaulle 92 200 Neuilly-sur-Seine Date appointed: May 4, 2000 Date of last reappointment: May 11, 2012 for six fiscal years Date appointed: May 4, 2000 Date of last reappointment: May 11, 2012 for six fiscal years Expiry of this mandate: At the end of the Ordinary General Shareholders’ Meeting convened to approve the financial statements for the fiscal year ending December 31, 2017. Expiry of this mandate: At the end of the Ordinary General Shareholders’ Meeting convened to approve the financial statements for the fiscal year ending December 31, 2017. Alternate Statutory Auditors: Société PICARLE et Associés, represented by Marc CHARLES Alternate Statutory Auditors: Société BEAS, represented by Mireille BERTHELOT Group Crédit du Nord - Registration document and annual financial report 2013 Additional information Cross Reference tables 4 Cross Reference tables 1. Cross Reference table for the Registration Document In accordance with Article 28 of EC Regulation No. 809/2004 of April 29, 2004, the following information is included for reference purposes in the Registration Document: • individual and consolidated financial statements for the fiscal year ended December 31, 2012, the related Statutory Auditors’ reports and the Group Management Report appearing on pages 42-176, pages 132 and 133, pages 188 and 189, and pages 13-25 of the Registration Document filed with the AMF on April 26, 2013 under No. D.13-0451; • individual and consolidated financial statements for the fiscal year ended December 31, 2011, the related Statutory Auditors’ reports and the Group Management Report appearing on pages 44-183, pages 134 and 135, pages 196 and 197, and pages 13-28 of the Registration Document filed with the AMF on April 27, 2012 under No. D.12-0462; The chapters of Registration Document Nos. D.13-0451 and D.12-0462 not listed above are either not applicable for investors or are covered in another section of this Registration Document. To assist with the reading of the Registration Document, the following cross-reference table refers to the main chapters required by Annex 1 of European Regulation No. 809/2004. Page no. of the Registration Document Chapters 1. Responsibility for the registration document 220 2. Statutory auditors 220 3. Select financial information 3.1. Select historic financial information for the issuer, for each financial year 3.2. Select financial information for interim periods 6-7 - 4. Risk factors 35; 76-87; 201-202 5. Information concerning the issuer 5.1. History and development of the company 198 5.2. Investments 26; 100-101 6. Overview of activities 6.1. Main activities 16-20 6.2. Main markets 95 6.3. Exceptional events - 6.4. Issuer’s degree of dependence on patents, licences, industrial, commercial, and financial contracts, and on new manufacturing processes 6.5. Basis of issuer statements concerning its competitive position 201 - 7. Organisation chart 7.1. Overall description of the Group 7.2. List of major subsidiaries 11 11; 74-75; 177-178 Group Crédit du Nord - Registration document and annual financial report 2013 221 4 Additional information Cross Reference tables Page no. of the Registration Document Chapters 8. Buildings, plant and equipment 8.1. Major existing or planned tangible fixed assets 100-101 8.2. Environmental issues with the potential to influence the use of tangible assets 203-217 9. Overview of financial situation and results 9.1. Financial situation 21-25 9.2. Operating income 21-25 10. Cash flow and capital 10.1. Information on the issuer’s capital 42 to 47 10.2. Source and amount of the issuer’s cash flow 48 10.3. Information on the issuer’s borrowing conditions and financing structure 93; 104; 106; 112 10.4. Information concerning any restrictions on the use of capital having influenced or capable of influencing the issuer’s transactions - 10.5. Information concerning the expected sources of financing needed to honour the commitments listed in chapters 5.2 and 8.1 - 11. Research and development, patents and licences - 12. Information on trends 26 13. Profit forecasts or estimates - 14. Administrative, Management and Supervisory bodies and General Management 14.1. Board of Directors and General Management 4 14.2. Conflicts of interest involving the administrative, management and supervisory bodies and General Management 180 to 182 15. Compensation and benefits 15.1. Amount of compensation paid and benefits in kind 183-190 15.2. Total amount provisioned or recorded by the issuer for the payment of pensions and other benefits 130 16. Corporate Governance 16.1. Expiry of current mandates 4; 180-182 16.2. Service agreements binding members of the administrative bodies - 16.3. Information on the issuer’s Audit Committee and Compensation Committee 4; 27-28; 183-184 16.4. Declaration indicating whether or not the issuer complies with corporate governance policy - 17. Employees 17.1. Number of employees 22; 124; 170; 203 17.2. Ownership interests and stock options of Directors 17.3. Agreement allowing for employees to invest in the issuer’s capital 222 Group Crédit du Nord - Registration document and annual financial report 2013 185; 187-189 200 Additional information Cross Reference tables 4 Page no. of the Registration Document Chapters 18. Key shareholders 18.1. Shareholders owning more than 5% of the share capital or voting rights 200 18.2. Other voting rights 200 18.3. Ownership of the issuer 200 18.4. Agreement of which the issuer is aware, the implementation of which could lead to a change in ownership at a future date 19. Transactions with affiliates 130-131; 157; 193-194 20. Information concerning the issuer’s financial situation and results 20.1. Historical financial information 42-132; 138-179 20.2. Pro forma financial information - 20.3. Financial statements 42-132; 138-179 20.4. Verification of annual historic financial information 20.5. Date of latest financial information 133-134; 191-192 42; 140 20.6. Interim financial information - 20.7. Dividend policy 200 20.8. Legal and arbitration procedures 201 20.9. Significant change in the financial or commercial situation - 21. Additional information 21.1. Share capital 198; 200 21.2. Articles of incorporation and bylaws 198-199 22. Major contracts - 23. Information from third parties, expert certifications and interest declaration - 24. Documents available to the public 25. Information on ownership interests 199 11; 74-75; 177-178 Group Crédit du Nord - Registration document and annual financial report 2013 223 4 Additional information Cross Reference tables 2. Cross Reference table for the Annual Financial Report In accordance with Article 222-3 of the General Regulations of the Autorité des Marchés Financiers (French Securities Regulator), the annual financial report mentioned in Section I of Article L.451-1-2 of the French Monetary and Financial Code includes the items described in the following pages of the Registration Document: Annual financial report Chapters Certification of the person responsible for the registration document Page no. of the Registration Document 220 Management Report - Analysis of the results, financial situation, and risks of the parent company and the consolidated group and list of powers delegated for the purposes of capital increases (Article L.225-100 and L.225-100-2 of the French Commercial Code) - - Information required by Article L.225-100-3 of the French Commercial Code relating to items liable to have an impact on the public offer - - Information relating to share buybacks (Article L.225-211 paragraph 2 of the French Commercial Code) - Financial statements - Annual financial statements 141-179 - Statutory Auditors’ report on the annual financial statements 191-192 - Consolidated financial statements - Statutory Auditors’ report on the consolidated financial statements 224 Group Crédit du Nord - Registration document and annual financial report 2013 42-132 133-134 The original document was filed with the AMF (French Securities Regulator) on April 28, 2014, in accordance with Article 212-13 of its General Regulation. As such, it may be used to support a financial transaction if accompanied by a prospectus duly approved by the AMF. This document was produced by the issuer and is binding upon its signatory. This Registration Document is available online at www.groupe-credit-du-nord.com. Person responsible for the information contained in this report: Frédéric Figer – Tel.: 33 (0)1 40 22 45 45 – E-mail: frederic.figer@cdn.fr
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