KI`s 2014 Social Responsibility Report

When it comes to social responsibility,
we’re one step ahead.
2014 |
2014 KI SOCIAL RESPONSIBILITY REPORT
Table of Contents
OVERVIEW
3-4
MESSAGE FROM THE CEO
5-6
ORGANIZATIONAL PROFILE
Manufacturing Overview
Global Overview
Management Overview
Stakeholders
7-9
8
8
9
9
ENVIRONMENTAL STEWARDSHIP
Awards & Recognition
Sustainable Practices
Compliance Standards
Air Emissions
Water Use
Packaging
Transportation
10-15
11
12
12
13-14
14
15
15
PRODUCT DESIGN & SUSTAINABILITY
Sustainable Design
Design for the Environment
Product Certifications
Product Durability
Product Buy-Back Policy
KI and LEED
Environmental Data Sheets
16-19
17
17
17-18
18
18
18
19
SOCIAL RESPONSIBILITY
Employee Safety
2014 Employee Safety Statistics
Health & Well-Being
Labor & Human Rights
Inclusiveness & Diversity
Community Outreach & Involvement
Charitable Giving
Community Impact
20-27
21
21
22
22-23
23-24
25
25-26
26-27
GRI INDEX
28-29
page
2
| Social Responsibility Report
OVERVIEW
page
3
2014 |
| Social Responsibility Report
This is KI’s fourth annual social responsibility report, following the Global Reporting Initiative (GRI) G3.1 Guidelines, which
provides a recommended framework and indicators for organizations to report. As of this writing, we are self-reporting at
a GRI application level C for calendar year 2014. More details on the G3.1 Guidelines and application levels can be found
at www.globalreporting.org or for the ANSI/BIFMA e3 level certification at www.levelcertified.org.
This report wholly discusses KI and its manufacturing facilities, excluding those for subsidiaries Pallas Textiles and Spacesaver
and independent representatives, and is intended to provide useful information to our valuable customers, employees,
corporate partners, community shareholders, and government-based organizations. Complementary information may be
found at www.ki.com.
For questions regarding this report or its contents, please contact:
Norman Nance
VP Marketing, A&D, Environmental Initiatives
920.468.2162
norman.nance@ki.com
page
4
A MESSAGE FROM THE CEO
page
5
2014 |
| Social Responsibility Report
The Green Behind the Red
At KI, the path to environmental sustainability is never ending. That’s because sustainability is not about reaching a final
destination. Rather, it’s about striving for continual improvement every step of the way. To us, sustainability isn’t just about
“going green.” It’s a fundamental way of doing business—one that conserves natural resources and reduces waste,
consumption and operating costs.
While sustainable practices have always been a part of KI’s heritage, we’ve sharpened our environmental focus over the past
25 years and set more aggressive goals for the corporation. Today, we have clear sustainability objectives and metrics in place
to ensure that we “walk the talk.” More specifically, we’ve challenged all our manufacturing facilities to reduce consumption of
energy, water, chemicals and CO2 emissions. Additionally, KI has implemented a Design for the Environment (DfE) program
that sets guidelines for the engineering and manufacturing of more environmentally friendly products.
This commitment extends to recycling as well. We’re pleased to report significant decreases in landfill materials due to KI’s
development of alternative recycling streams for items not typically recyclable, such as waste powder and textile scraps.
Our employees are doing their part as well by participating in KI-sponsored recycling initiatives targeting electronic
equipment, batteries, eye glasses and more.
Underlying these efforts is an ongoing awareness program that seeks to educate and inform employees and the
community on important sustainability practices for the home and office environments. But this is just the beginning. As we
look to the future, we see countless opportunities to continue to do more by impacting the environment less. It’s all part of
our “Green Behind the Red” initiative.
We sincerely thank our employees, partners and local communities for supporting our vision for a healthy planet. We look
forward to continuing down the path to a more sustainable future together.
Sincerely,
Dick Resch
CEO
KI
page
6
ORGANIZATIONAL PROFILE
page
7
2014 |
| Social Responsibility Report
Since 1941, we have positioned KI as the manufacturer who knows the furniture industry and is committed to providing
customers with the right solutions. By targeting specific core markets – healthcare, education, government and business –
we can quickly respond to our customers’ unique needs. Our Go-To-Market strategy provides choices. Customers have
the option to purchase furniture according to what fits their ordering and fulfillment process. That’s why we say we offer
more than furniture. We furnish knowledge.
Our furniture innovations reflect a desire to be our customers’ market resource and to help them make smart furniture
decisions. Our strong market understanding is why KI customers throughout the world continue to rely on our trusted
expertise to create solutions that fit their environments, brilliantly.
Manufacturing Overview
KI operates six manufacturing facilities in the United States and Canada and is the first furniture manufacturer to acquire
ISO 9001 certification. In fact, KI is part of the 0.5% of United States companies that are certified as a total corporation.
KI views the ISO certification as a recognition of its commitment to the highest standard of quality, aesthetics and
craftsmanship. KI’s manufacturing facility in Pembroke, Ontario, is also ISO 14001:2004 Certified for Environmental
Management.
Our Quality Management System for all the manufacturing facilities and corporate functions completed the audit and
certification process developed by the International Organization for Standardization (ISO). ISO standards are a
standardized framework for building, operating and documenting a quality management system. Periodic audits and
inspections from an outside firm are required. These ensure the quality system is maintained properly and allows for
ongoing improvements in every facet of the company.
Global Overview
With corporate headquarters in Green Bay, Wisconsin, KI is fully established throughout the United States and neighboring
countries Canada and Latin America, as well as across Europe, the Middle East and, most recently, Australia. KI’s presence
in these countries is supported by dedicated showrooms featuring furniture solutions uniquely designed for customer needs
and local standards. KI global subsidiaries currently include KI Europe, KI Nova Scotia, KI Canada, KI India and KI Australia
(Sebel). With more than 3,000 employees worldwide, KI continues to build relationships globally, extending its trusted
expertise throughout the global marketplace.
KI’s entries into foreign markets are varied. Entries include exporting, licensing, joint ventures, and foreign direct
investments where appropriate. Services are provided through fulfillment partners in established and emerging markets. KI
has been in Europe since 1990. Licensed manufacturing facilities extend from the UK through Benelux to Italy. In addition,
the UK acts as the E.M.E.A. (Europe, Middle East, Asia) headquarters with a central distribution hub. KI has also been in
Asia since 1988, with representation through China, Japan, Taiwan, Korea, Hong Kong and Southeast Asia.
In 2010, KI entered a joint venture with an India-based partner to penetrate the rapidly growing Indian market. This
partnership, referred to as Krueger International Office Furnishings Pvt. KI India, has a committed sales force, consisting of
dealers throughout the country and a localized manufacturing facility in Bangalore to produce products to meet the
associated priorities of the Indian market.
KI continues to differentiate itself and establish enduring relationships throughout the world by personalizing products
and service solutions to the specific needs of each customer through our unique design and “Market of One”
manufacturing philosophy.
As an organization, KI has committed to transformational activities over the next several years, with the belief that
incremental improvement will not align the business to the magnitude needed to drive KI into the future. KI is focusing its
transformational activities on the capabilities needed to support its drive toward “One View of the Customer” and “One
View of the Product,” which will make it easier for customers to do business with KI—a primary focus within KI’s culture.
page
8
2014 |
| Social Responsibility Report
Management Overview
In addition to the core brand, KI owns and operates the following subsidiaries: Pallas Textiles, OEI, Corporate Services,
Spacesaver and Sebel. While we strive to be as transparent as possible, we have chosen not to disclose information as it
relates to the scale of our organization.
Managed through a traditional hierarchy of knowledgeable executives, KI is driven by the company’s management committee,
which is comprised of six executives, including the CEO. The purpose of the management committee is to set and measure
core company strategies and oversee the greater success of the organization.
KI is proud to be employee-owned. KI also has a Board of Directors with seven members, three of which are independent.
The board follows a unitary structure.
Stakeholders
KI’s stakeholders are identified in the chart below. The process for identifying these stakeholder groups involved an analysis of
which groups have the most influence over our operations and those who have the ability to impact or be impacted most by
our operations, either directly or indirectly. This analysis helps identify how the interests of our stakeholders can best be
addressed. The remaining content in this report provides examples of how we have worked toward meeting these interests
in 2014.
Community
Customers
Investors
Government
Krueger International, Inc.
KI
Subsidiaries
Employees
Suppliers
Trade/Professional
Associations
page
9
ENVIRONMENTAL STEWARDSHIP
page
10
2014 |
| Social Responsibility Report
We recognize and embrace our responsibility to safeguard human health, preserve natural resources
and protect the environment. Sustainability is a strong part of who we are, and it starts with “the
green behind the red” icon – a symbol of our ongoing mission to Impact Less. In fact, the more you
look behind the red, the more you’ll find green in everything we do.
KI takes a three-pronged approach to our environmental efforts:
1. Manufacturing Processes—We make sure every process, whether it’s constructing a chair or marketing our products,
reduces or eliminates the impact on the environment.
2. Material Selection—We incorporate renewable and recyclable materials in all of our products as much as possible and
are always evaluating new materials.
3. Product Design—KI manufactures with longevity in mind, by engineering and designing product components that make
our products easy to repair, disassemble and recycle at the end of their life cycle.
By integrating sustainable efforts into our corporate culture, we:
• Limit our impact on the environment
• Reduce environmental risks to our employees and the communities where we operate
• Continually assess all of our environmental programs and performance
• Comply with environmental guidelines, ordinances and laws
We continually discover new ways to make our corporate headquarters and manufacturing facilities more environmentally
friendly. From turning down the heat on weekends to using alternative painting processes to monitoring our lights on
timers and sensors, sustainable practices are part of our ongoing mission to conserve energy and water, reduce waste,
increase use of recycled content, improve indoor air quality and more.
Awards & Recognition
While our goal is not solely to be recognized, our efforts in environmental initiatives have not gone unnoticed. We take
pride when our efforts are acknowledged with various local or national awards in sustainability and environmental
stewardship. In 2014, KI earned the following recognition:
“Green Master” Award from the Wisconsin Sustainable Business Council. KI was one of a select
group of companies in 2014 to earn the designation of “Green Master,” the highest tier in the Green
Masters Program established by the Wisconsin Sustainable Business Council. As a Green Master, KI has
performed actions in each of nine sustainability areas and has scored in the top twenty percent of all
participating companies. Applicants to the Green Masters Program are judged on a comprehensive range of sustainability
issues, from energy to water use to educational outreach and governance.
Level Certification for 177 Products. KI achieved level® certification for 177 products of which many are
level 2 certified under the Business and Institutional Furniture Manufacturers Association’s (BIFMA) level
Sustainability Program. This allows interior designers, architects, facility managers and others across all
industries to easily identify and confidently specify increasingly sustainable furniture manufactured by KI.
Choosing level certified products assures that the product is produced in an environmentally and socially
conscious manner and comes from a responsible manufacturer.
We expect our employees to perform their duties in an environmentally responsible manner at KI, but they’ve gone above
and beyond with their efforts. Our employees are always on the lookout for ways to be good environmental stewards – from
using less paper via encouraging electronic communications to turning off conveyor belts and lights when they leave for the
day. In fact, the KI Conserves Campaign asks employees to commit to being a sustainable citizen both at work and at home.
page
11
2014 |
| Social Responsibility Report
Sustainable Practices
We’ve made a comprehensive effort to incorporate sustainable practices and policies into our manufacturing
responsibilities. We continuously work toward the following goals:
• Eliminate solvent-based materials, replacing them with water-based or powder substitutes in all manufacturing facilities.
This practice also reduces the need to use solvent-based cleaning materials.
• Incorporate the largest percentage of recycled content into our products, also making them easier to be recycled,
disassembled and field repaired. We search for vendors and alternative materials that offer the largest recycled pre- and
post-consumer content.
• Conserve fuel and energy. We select new processes and equipment based on a detailed analysis of environmental
considerations, capital and operating costs. Energy and fuel conservation is an integral part of this process. We also offer
employees added incentives when they car pool with others to work.
Many of our facilities participate in a Wisconsin state program called Focus on Energy, which formalizes energy
conservation goals, measurements and approaches. As part of this program, the facilities use energy-efficient lighting
systems for offices and manufacturing areas. Automatic shut-off systems further conserve energy. Fuel conservation is
addressed in the transportation of both raw materials and finished products as well as facility operations. Focus on Energy
also provided financial assistance to KI to install its large rooftop solar panel system.
To see KI’s sustainable manufacturing efforts in action or to learn more about KI’s environmental initiatives, watch the video
at www.ki.com/green/process.
Compliance Standards
Part of being a good environmental steward is complying with environmental guidelines, ordinances and laws.
• ISO 9001:2008 — KI implemented a Quality Management System for all its manufacturing plants and
related corporate functions. These systems were audited and certified by the International Organization for
Standardization (ISO). KI is among an elite group of United States manufacturers who have acquired ISO
9001:2008 certification. From an environmental standpoint, this certification:
o Ensures KI products are designed and produced with environmental considerations.
o Involves all team members in continuous improvement processes, which leads to resource
conservation, waste reduction and efficiency.
o Encourages continuous environmental improvement.
o Supports relationships with suppliers who are also environmental stewards.
• ISO 14001 — KI’s manufacturing facility in Pembroke, Ontario, is ISO 14001 Certified for Environmental Management. ISO
14001 is a set of environmental management standards to help organizations (1) minimize how their operations negatively
affect the environment; (2) comply with applicable environmental laws and regulations; and (3) continually improve
environmental performance.
• CPSIA Compliance — The Consumer Protection Safety Improvement Act (CPSIA), signed into law on August 14, 2008,
provides regulations for the testing and certification of certain products. Among the items regulated by Section 102 of the Act is
school furniture with painted finishes. All applicable KI products are tested by a third-party laboratory and certified to comply.
• Ontario Toxics Reduction Act, 2009 — The Toxics Reduction Act, 2009 and Ontario Regulation 455/09 came into force
on January 1, 2010. The purpose of this Act is to prevent pollution and protect human health and the environment by
reducing the use and creation of toxic substances and to inform Ontarians about toxic substances. KI Pembroke LP,
Ontario Toxic Reduction Act, 2010 Public Report was prepared to comply with the regulation requirements. This report
is made available to the public annually.
• California Technical Bulletin 117-2013 — KI seating products with upholstery are manufactured
to meet TB 117-2013 which was made effective as of January 2013. Upholstered products are
labeled accordingly to indicate if any flame resistant chemicals are used in the fabrics and foams.
page
12
2014 |
| Social Responsibility Report
Air Emissions
Recognizing that climate change is a global environmental challenge, KI is tracking, setting reduction goals, and reporting
publicly about its direct and indirect greenhouse gas (GHG) emissions. Direct emissions are emissions that are controlled
by KI. This includes stationary (natural gas), mobile (diesel), and fugitive (refrigerants) emissions. Indirect emissions are the
result of electricity, heating and cooling, or steam generated off site but purchased by KI.
In 2014, KI reduced its overall GHG emissions by 13.4% and energy use by 18.4% over its 2010 baseline year. KI is on its
way to meet its 2020 goal of reducing its GHG emissions by 25%. To help reach its reduction goal, KI implemented
energy saving technologies and tightened building envelops. In 2014, KI’s solar panel system produced
Abs 260 MWh of
energy over the course of a year. Additionally, KI High Point’s facility purchased 308 MWh of renewable energy credits to
offset 20% of its energy use.
KI has made a commitment to publicly disclose its GHG emissions by voluntarily participating in the Carbon Disclosure
Project. You can access KI’s Carbon Disclosure Project report at www.cdproject.net.
KI North America - CY2014 GHG Emissions,
Per Emission Category [MTCO2e]
KI North America - Absolute GHG Emissions
30,000.0
25,000.0
Mobile
EmissionsAbs
16%
20,000.0
MTCO2e
Fugitive
Emissions
0%
15,000.0
Stationary
Combustion
24%
Target GHG Emissions
Indirect
Emissions
60%
10,000.0
5,000.0
2010
2011
2012
2013
2014
Direct emissions - Stationary, mobile and fugitive emissions
Indirect emisions - Grid purchased electricity
KI North America - CY2014 Energy
Consumption, Per Source [MMBTU]
KI North America - Absolute Energy Consumption
350,000.0
Gasoline
0%
LPG
1%
Other
0%
300,000.0
MMBTU
250,000.0
Diesel
20%
200,000.0
Electricity
(Grid Purchased)
33%
150,000.0
Target Energy Emissions
Natural Gas
46%
100,000.0
50,000.0
2010
2011
2012
2013
Direct emissions - Stationary, mobile and fugitive emissions
Indirect emisions - Grid purchased electricity
2014
page
13
2014 |
| Social Responsibility Report
KI’s solar panel online monitoring system can be viewed at ki-solar.egaug.es/kiosk2.html and ki-solar.egaug.es.
The screen shot above shows a year-long summary from March 2, 2014 to March 2, 2015.
Water Use
Water use is an essential part of producing products. KI manages, monitors, and works on reducing water use each year to
lessen the burden on municipal water supplies. Since 2010, KI has decreased its water use by about 50% by improving
processes, recycling water, and reducing demand by installing water efficient technologies. These actions are taken so that
water will be managed sustainably over the long-term for future generations.
Water Use
50,000,000
45,000,000
40,000,000
35,000,000
30,000,000
25,000,000
20,000,000
15,000,000
10,000,000
5,000,000
0
2010
2011
2012
page
14
2013
2014
2014 |
| Social Responsibility Report
Waste
Recycling is a big component of our manufacturing process. We do our best to reduce the amount of landfill waste
generated to make our products. In 2014, KI diverted 6,619,508 lbs. of materials from the landfill to recycling centers. KI’s
five North American facilities recycled wood, fabric, powder paint, light bulbs, aluminum, plastic, office paper, print
cartridges, iron, nickel, cardboard, oil, steel, sawdust, batteries, and electronics.
Bonduel – 2,443,608 lbs. – Sawdust, wood, fabric, powder paint, batteries, cardboard, paper, steel and fluorescent
lamps
Corporate – 33,441 lbs. – Batteries, Electronics, Aerosol Cans, Light Bulbs, Aluminum, Plastic, Office Paper, and
Printer Cartridges
Green Bay – 1,064,566 lbs. – Carpet, Light Bulbs, Ballasts, Plastic, Steel, Aluminum, Iron, Nickel, Cardboard, Fabric,
Wood, Office Paper, Oil Filters, Oil, and Copper
High Point – 39,766 lbs. – Metal, paper, plastics, cardboard, fabrics, and leather
Manitowoc – 1,775,131 lbs. – Overspray powder paint, steel scrap, aluminum, plastic, fabric/vinyl scrap, waste
absorbents, corrugate cardboard, steel, and electric motors
Pembroke – 1,099,996 lbs. – Wood, steel, aluminum, cardboard, electronics, and plastics
Tupelo – 163,000 lbs. – Cardboard, plastic strapping, clear/bubble plastic, nylon plastic, fabric, and steel
Packaging
Our goal is to achieve 100 percent recyclable packaging (recyclable at the job or installation site) to eliminate tons of
unnecessary materials making way to our landfills.
We’re committed to reducing the use of packaging materials by finding alternative methods to safely ship and receive
products to and from suppliers, end-users and other manufacturing locations. To reduce landfill waste, we’re reusing
materials such as wood pallets wherever possible. We’ve also incorporated the use of plastic totes, shrink-wrapping,
blanket wrapping and racking of products to alleviate the amount of “box” materials used in the shipping process.
Plus, all of the packages that leave KI are marked with the universal sign for recycling, encouraging recipients to also be
environmentally responsible.
In essence, KI’s sustainable approach to packaging is summarized by the following initiatives:
1. Reduce packaging materials.
2. Increase recycled content in packaging materials and reduce the use of virgin materials.
3. Ensure that all materials can be easily recycled post shipment.
Transportation
We have our own private trucking fleet consisting of fuel-efficient vehicles and the smallest
diesel engines available. In fact, KI recently acquired a new fleet of SmartWay Certified trucks.
The fleet averages eight miles per gallon, resulting in less fuel usage, decreased exhaust
output, and economic savings. Currently, more than 50 percent of KI shipments are routed with SmartWay carriers.
Other transportation-related initiatives include the following:
• Fuel Bonus — KI drivers receive a fuel bonus for driving the vehicle in a manner that conserves fuel by increasing
mileage, maximizing resources and minimizing waste and pollution.
• Scheduling — By consolidating destinations for the fleet, KI dispatchers use the maximum amount of truck space
available, reducing the number of trucks on the road. This saves on fuel usage and equipment wear and tear, all while
reducing emissions.
• Packaging — Various methods are used to increase space capacity, including palletizing, shrink wrapping and blanket
wrapping products, eliminating space-consuming packaging.
• Ship Direct — Because our main method of shipping is direct to the customer, we eliminate multiple stops and go
directly to the final destination, reducing the number of trucks on the road, fuel usage, and equipment wear and tear.
page
15
PRODUCT DESIGN & SUSTAINABILITY
page
16
2014 |
| Social Responsibility Report
It’s important to us to produce sustainably-friendly furniture. Therefore, we design each product with longevity in mind,
manufacturing with components that are easily field replaceable, should wear and tear occur or an aesthetic update be required.
Components are also recyclable whenever possible. When a product’s lifecycle does end, it’s then disassembled and recycled
instead of dumped in a landfill. KI supports this initiative by making product disassembly instructions available to customers on its
website, www.ki.com/green.
Sustainable Design
An important part of responsible product design lies in material selection. Whenever possible, we use materials made with a high
percentage of recycled content, as well as such renewable materials as wheat board, soy board, sunflower board, linoleum, cork,
rubberwood, soy-blend foams and more. To further support sustainability initiatives, KI offers a PVC-free edge option for all
applicable products.
In addition, by introducing more materials into recycling programs, KI has effectively reduced its waste stream. By focusing on
emerging sustainable processes, we’ve been able to include significant amounts of foam, fabrics, plastic purgings, and excess powder
waste from the paint finishing process in recycling programs. Following a "reduce, reuse and recycle" design philosophy helps us
lessen the impact on other natural resources as well — less water is used, there are fewer wastewater discharges, air emissions are
controlled, and solid/hazardous waste is reduced.
Design for the Environment
Design for the Environment (DFE) is an analysis that is conducted when KI is considering a new product or refining an existing
product. A cross-sectional DFE team from design, procurement, manufacturing, and environmental programs work together to find
alternatives or materials that improve a product’s recyclability/biodegradability, minimizes its energy and water use, and reduces its
environmental impact at its end of life.
The DFE team reviews manufacturing facilities and identifies processes that could be more environmentally friendly, including
painting, adhesives, metal cleaning, finishes, and packaging. This is intended to not only improve the indoor air quality for the end
user, but to also stress waste minimization, recycling, and the use of alternative non-hazardous materials.
While many decisions may be motivated by a desire to protect the environment, KI also takes into account the effects of raw
materials on land use and substitution, and the broad range of environmental impacts inherent to the life cycle of its products.
Product Certifications
KI designs and manufactures low-emission products to help improve indoor air quality for both our customers and employees, as
well as for interiors catering to sensitive environments such as schools and healthcare facilities. We do not use chemicals that exceed
any known federal, state or municipal government indoor air quality measurement, and we use materials that meet and exceed the
requirements for indoor air quality standards.
SCS Global Services is a trusted leader in third-party environmental, sustainability certification, auditing, testing, and standards
development. We rely on this program to ensure our products meet the most stringent standards for indoor air quality – thus
providing a better quality of life for the people using our products, because they are breathing cleaner indoor air.
All KI products are tested to meet Indoor Advantage Gold certification through SCS Global Services. This
certification is imperative for those looking to achieve LEED Certification – especially in educational institutions and
healthcare facilities where improved air quality is becoming a requirement rather than an option. View KI’s list of
Indoor Advantage Gold certified products at www.scsglobalservices.com.
KI also ensures that it complies with stringent standards for formaldehyde and other toxic emissions in order to
keep air quality pure. In fact, KI follows California Air Resources Board’s (CARB) standards for formaldehyde
emissions from wood products, including HWPW, PB, and MDF. Specifically, KI is CARB Phase 2 compliant for all
wood composite products, which includes panels made from pieces, chips, particles, or wood fibers bonded
together with a resin.
page
17
2014 |
| Social Responsibility Report
The Healthier Hospitals Initiative encourages manufacturers to provide information on furniture that
meets the Healthy Interiors goals of the Safer Chemicals Challenge. In 2014, KI offered nearly 50
furniture solutions that met the criteria outlined in the Healthier Hospitals Initiative (HHI) Healthy
Interiors challenge, according to KI. A few specific areas of focus include: reduction of energy consumption; reduction of
chemical use in the hospital environment; and increase in environmentally preferable purchasing.
The Forest Stewardship Council® (FSC) is widely regarded as one of the most important initiatives of the last
decade to promote responsible forest management worldwide – and we agree. We partner with many
vendors who can provide wood components sourced from FSC-managed forests, which may contribute
toward the use of certified wood. All of our wood products can be produced using FSC-certified wood
materials. Plus, all of our factories are FSC-certified and carry their own Chain of Custody (CoC) number.
In 2014, KI achieved level® certification for 177 products of which many are level 2 certified under the
Business and Institutional Furniture Manufacturers Association’s (BIFMA) level Sustainability Program. As a
result, interior designers, architects, facility managers and others across all industries can easily identify and
confidently specify increasingly sustainable furniture manufactured by KI.
Developed in accordance with the American National Standards Institute (ANSI) procedures, level is the label awarded to
office furniture products that meet multiple criteria of the stringent, multi-attribute ANSI/BIFMA e3 Furniture Sustainability
Standard. Earning the level mark requires validation by an approved third-party certification body.
Level establishes measurable performance criteria to address environmental and social aspects of product manufacturing
throughout the supply chain, including the areas of Materials, Energy and Atmosphere, Human and Ecosystem Health, and
Social Responsibility. Choosing level certified products assures that the product is produced in an environmentally and
socially conscious manner and comes from a responsible manufacturer.
A complete list of certified KI products can be found at levelcertified.org.
Product Durability
KI’s products are designed to be durable, flexible (both in terms of physical rearrangement and also in terms of versatility
and changeability) and repairable (in the event wearing occurs or a component needs to be replaced). In the event that an
item is no longer needed, most products can be disassembled and recycled or reused. We often partner with vendors
who assist in the refurbishing and resale of products and components on a per-project basis to extend product lifecycles.
Offering products that are durable, flexible and repairable encourage our customers to break their own cycle of
unnecessary waste generation.
Product Buy-Back Policy
At KI, we understand the way environments change and how the needs of our customers evolve. To support this continual
evolution, we offer assistance in the removal, repurposing, resale or recycling of used or unneeded products. KI gladly
coordinates this buy-back program and brokers products that would otherwise be discarded. KI can also assist with
brokering furniture from other manufacturers.
Details of this service are given on a product-by-product basis and are tailored as needed. By producing products that are
reconfigurable, such as movable walls and panel systems, KI acts as a responsible steward of the environment, promoting
the reuse of products rather than the proliferation of landfills.
Disassembly Diagrams
KI offers disassembly instructions for all products to allow quick and simple identification of materials for recycling at the end
of the product life cycle. KI strives to construct its furniture with recyclable materials whenever possible so that the furniture
components may be recycled instead of dumped in a landfill.
page
18
2014 |
| Social Responsibility Report
KI and LEED®
KI explores product solutions that aid in the achievement of principles upheld by the Leadership in Energy and
Environmental Design (LEED) Green Building Rating System, a priority program of the U.S. Green Building Council.
Representing the furniture manufacturing industry, KI LEED Accredited Professionals, both corporate and field-based, work
in cooperation with environmental professionals to examine how the company's product offerings embrace such critical
areas as energy efficiency; human and environmental health; durability, performance and maintenance; embodied energy
and pollution; resource limitation; and waste management.
KI continually provides guidance and training programs to customers on how the company's products contribute to LEED
criteria. Counsel is provided on key criteria areas, such as:
• materials and resources
• indoor environmental quality
• ergonomics
• sustainability
• design innovation
• low-emitting materials
• systems furniture
• level Pilot Credit 80
Environmental Data Sheets
Environmental Data Sheets (EDS) are available for the majority of KI products and are posted on each respective product
page at www.ki.com. These data sheets provide the information needed in selecting the most environmentally friendly
products by communicating the material makeup and various certifications available for each product.
Transparency is important to KI. All environmental information can be reviewed at www.ki.com/green.
page
19
SOCIAL RESPONSIBILITY
page
20
2014 |
| Social Responsibility Report
KI was founded on the belief that human-centered design can impact the lives of people and ultimately the world, including
the lives of future generations. Today, KI is committed to incorporating a human-centered, socially responsible approach to
everything it does—from hiring to manufacturing; from designing to purchasing; from workforce engagement to
community outreach. It is an ongoing process that requires the active, vigilant and creative participation of all involved.
Employee Safety
Because KI considers employees to be our most valuable asset, we maintain a high quality safety program for the
protection of each employee. In keeping with this, KI is committed to maintaining compliance with all applicable local and
national regulations that govern our performance in the area of employee health and safety.
The primary goal of KI’s safety program is to prevent and eliminate serious injuries and consequences of all accidents.
Efforts of the company alone will not prevent accidents. All KI employees receive general and specific training on various
safety procedures, thus rendering safety the responsibility of every employee.
A health and safety committee with joint representation can facilitate a positive health and safety culture. The use of
committees is one way to involve workers in driving the improvement of occupational health and safety in the workplace.
The following chart indicates the extent to which the workforce is actively involved in health and safety.
Safety Committee Member Participation
(as a percentage of Plant workforce)
25%
20%
15%
10%
5%
0%
Green Bay
Plant
Bonduel
Plant
Manitowoc
Plant
High Point
Plant
Pembroke
Plant
Tupelo
Plant
2014 Employee Safety Statistics
• 54.9% of North American KI workers are represented in a formal joint management-worker health and safety
committees
• 100% of KI North American manufacturing facilities are represented in a formal joint management-worker health and
safety committees.
2014 Regional Breakdown and Total Injury, Occupational Diseases, Lost Days, and Absentee Rates
Manufacturing:
Green Bay, Wisconsin
Bonduel, Wisconsin
Manitowoc, Wisconsin
Northern Mississippi
High Point, North Carolina
Pembroke Ontario Canada
Pallas Plant, Green Bay, WI
Injury Rate
Male
Female
0.5
0.9
4.0
4.6
0.0
3.1
0.0
0.0
3.5
0.0
2.4
0.0
0.0
0.0
Male
0.0
0.0
0.0
0.0
0.0
0.0
0.0
Female
0.0
0.0
0.0
0.0
0.0
0.0
0.0
Corporate:
Green Bay, Wisconsin
Eastern Region, USA
Central Region, USA
Western Region, USA
1.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.3
2.6
0.0
0.0
page
21
ODR
2014 |
| Social Responsibility Report
Health & Well-Being
KI’s culture promotes a healthy lifestyle. In fact, KI has made a commitment to allow employees to enjoy a better quality of
life both at work and at home. KI offers a company-wide wellness program and fitness center that is available to corporate
employees and their families. KI encourages a healthy lifestyle and offers a flexible lunch schedule to encourage employees to
maintain a healthy lifestyle through exercise. Furthermore, KI’s health insurance coverage was formed in such a fashion to
offer incentives to those individuals who adopt healthier lifestyles. This allows for a more productive workforce and reduces
the cost of health care coverage, allowing us to pass on those savings to employees through reduced contribution rates.
Following are various programs and incentives that KI implements to promote health and wellness among employees:
• KI offers race sponsorships and payment of registration fees to local fitness races for employees.
• KI offers a $200 per family annual Stay Healthy benefit to use towards joining fitness centers, the Y, or other wellness
type programs.
• KI uses an innovative approach based on employee empowerment that has kept healthcare costs well below national averages.
• KI provides its employees with a Health Savings Account that they use toward one of three health insurance plans. As part
of the process, all employees and spouses annually take a Health Risk Assessment biometric evaluation that looks at a
number of criteria such as body mass index, cholesterol levels, blood pressure and more. The higher an employee’s
score, the lower their premium.
• KI regularly implements measures to help employees achieve the best health scores. In addition to providing ongoing
information to raise awareness about healthy living, KI removed sugared sodas and high sugar fruit drinks from vending
machines. The corporate cafeteria offers whole foods with low-calorie and low-fat menu items (i.e. skim is the only type
of milk). In addition, smoking is prohibited anywhere on the grounds.
• KI hosts annual health and wellness fairs on-site to offer insight and information to encourage employees to live healthier
lifestyles and enhance their wellbeing.
In 2014, KI received a Gold Fit-Friendly Worksite Award from the American Heart Association. The award
honors KI for making the health and wellness of its employees a priority and serves as a catalyst for positive
change in the workplace across America.
KI’s employee empowered healthcare plan has been in place for more than 20 years. It is based on KI’s position that private
employers are better suited to manage healthcare costs than state or federal governments. KI has actively opposed all
proposals to implement state subsidized healthcare based on the success of its program. Since implementing consumer
driven high-deductible health care plans in 2006, KI’s annual healthcare costs have increased by 2.5% annually.
2014 Health & Wellness Statistics (National)
• KI employees pay $1,862,000 less annually in premiums than the national average for employees working for companies
with similar health insurance plans.
• KI contributes to employee HSA accounts $80,000 more annually than the national average of employers who
contribute to HSA accounts.
• The combined impact of lower premiums and higher HSA contributions is $1,942,000 annually into the national economy.
Labor & Human Rights
KI fosters a creative and stimulating work environment and empowers all employees to provide the highest possible level
of service to the customer. Like the markets we serve, KI encourages an innovative and entrepreneurial spirit. It is our
commitment to provide our employees with a competitive compensation and benefit package, career advancement
opportunities, training programs, wellness activities, and a fun and exciting environment in which to work.
KI strives to reward employees for their hard-working contributions in many ways. Some of the innovative approaches KI
has used in its recruitment and retention efforts are listed below:
• KI encourages employees to continue their education by attending seminars and taking courses through an accredited
institution of higher learning. KI pays for business related classes and seminars and reimburses for class expenses.
• KI actively recruits candidates from area colleges and provides an internship program, allowing students to learn the
business from the ground up.
• KI actively participates in many area job fairs to select candidates for open positions.
• In its manufacturing facilities, KI uses a skill-based pay system (paid for applied knowledge) to recognize the efforts of
employees. KI continues to develop its employees so they can add more value and better their earning potential.
page
22
2014 |
| Social Responsibility Report
• KI offers in-house hand weld certification classes and forklift training to enable employees to grow within the company.
• KI offers a state-sponsored apprenticeship program to allow selected employees to gain knowledge in highly skilled
positions (tool electricians and die journeyman).
Programs for skills management allow KI to plan acquisitions that will equip employees to meet strategic targets in a changing
work environment. A more skilled and aware workforce enhances our organization's human capital and contributes to
employee satisfaction, which correlates with strong, improved performance. The goal of lifelong learning is to promote the
development of knowledge and competencies that will enable each KI employee to adapt to a rapidly-changing labor market
and to participate actively in all spheres of economic life.
KI offers the following internal educational programs for its employees:
• New hire orientation
• Manager training
• Manufacturing training
• Safety training
KI also provides funding support for external training and education:
• Off-site training
• Educational reimbursement
• Apprenticeship programs
KI provides wages that are comparable with other employers in our industry. On average, our entry level wage is 7-8%
higher than the standard minimum wage.
2014 Employment Statistics (Local)
• 2,065 employees (Wisconsin)
• 17th largest employer in Green Bay area
• $107,510,000 paid salaries and fringes
• $34,498 average salary
• $527,938 KI employee sales taxes paid (assumes $85.22 in sales and other taxes paid per employee with 3 residents per
household. 2,065 employees x 3 residents per household x $85.22)
KI is dedicated to ensuring that the human rights of our employees are protected and respected on a local and global scale,
which includes the prohibition of forced, involuntary or child labor. In line with these guiding principles, we expect the same
level of responsibility to human rights protections from our global supply network.
Inclusiveness & Diversity
KI is committed to maintaining a work environment that is characterized by mutual respect, professionalism, and absence of
harassment and bullying. In keeping with this commitment, all managers, employees, vendors and customers are expected
to adhere to a standard of conduct which exemplifies and supports a professional work environment free from all forms of
discrimination.
KI’s policy is to provide equal employment opportunity for all qualified individuals without regard to race, color, religion, sex,
age, national origin, disability, veteran status, marital status, sexual orientation, military status, genetic information or any
other protected class.
To this end, KI supports and cooperates with all applicable laws, regulations and executive orders in all of our employment
policies, practices and decisions. KI will take affirmative action to assure equal opportunity for employment is provided with
regard to all personnel actions, including but not limited to:
• Recruiting, testing, selection, hiring, promotion and other employment decisions.
• Compensation, benefits, transfers, training, social and recreational programs, job assignments, layoffs, recalls, education
and other terms and conditions of employment.
page
23
2014 |
| Social Responsibility Report
To ensure we are walking our talk, KI sends job posting information for summer employment to various diversity
organizations throughout the community, including the Multicultural Center, Hispanic Services, and the Hmong Association
for employment within our corporate manufacturing facility.
KI has established and maintains contact with various organizations to support its outreach efforts to engage
underrepresented groups, veterans and the disabled. Annually, a letter is sent to these organizations to remind them of KI’s
commitment to Equal Employment Opportunity and Affirmative Action.
KI largely recruits through an employee referral process, which helps guarantee that our manufacturing operations will
continue to be a diverse environment. Because many different cultures are represented in our workplace, we are
committed to accommodating different concerns, religious or otherwise, equally.
US Employees by Category - Gender, Race, Age
2014
1
0.9
0.8
0.7
Male (%)
0.6
Female (%)
0.5
Minority (%)
0.4
Non-Minority (%)
0.3
<30 (%)
0.2
30-50 (%)
0.1
>50 (%)
0
Exuecutives /
Sr. Officials and
Managers
First/Mid
Officials and
Managers
Professionals
Technicians
Sales Workers
Administrative Craft Workers
Support
Operatives
Service
Workers
Canada Employees by Category - Gender, Race, Age
2014
1
0.9
0.8
0.7
Male (%)
0.6
Female (%)
0.5
Minority (%)
0.4
Non-Minority (%)
0.3
<30 (%)
0.2
30-50 (%)
0.1
>50 (%)
0
Adminstrative
and Clerical
Apprentices
Managers and
Executives
Production
or Serices
Workers
Professionals
page
24
Sales and
Marketing
Technical
Trades
2014 |
| Social Responsibility Report
KI is committed to providing equal opportunities for personal and professional growth and development for the men and
women that make up our organization. In 2014, all KI employees received performance reviews, regardless of gender.
Community Outreach & Involvement
KI is committed to being a good corporate citizen and will continue to give back to the communities in which we operate.
KI’s primary giving includes health and wellness related organizations as well as organizations that benefit youth and
education. KI supports what it feels are worthwhile activities through time, talent, products and money as appropriate.
An annual budget is developed each year for charitable contributions. Each of the following areas have budgeted amounts:
KI product requests, KI store merchandise requests, and monetary requests.
Key charities are selected during the budgeting process, and funds or products are identified as potential commitments for
the upcoming year. KI has made a long-term commitment to support key charities for civic, social and public goodwill and
reviews this list annually as community priorities change.
In 2014, KI was a national sponsor of the Save-a-Sample! program, which offers a ‘second life’ for
unused brochures, fabrics, and finish cards. Materials are donated by some of the country’s busiest
design firms and are then delivered to local design schools by furniture providers such as KI. As a
result, talented students have a much richer set of resources to choose from during the year and
thousands of pounds of materials are saved from landfills.
In addition, KI’s corporate-based “Green Team” led an initiative to Go Green in 2014. Part of this
initiative included a promotion for the Nike Grind donation program, which collects old, worn-out
shoes bound for the landfill and repurposes them. KI gathered nearly 400 shoes and sent them to
the Nike Grind recycling center where these old shoes are sorted and processed to harvest the raw
materials (rubber, foam, fabric fibers) they contain. These useful raw materials are then repurposed
into sport courts, playground surfaces, and other products that value such recycled or post-manufactured materials.
KI is also a corporate sponsor of the Rebuilding Together program, which provides extensive
home rehabilitation and modification services to homeowners in-need. Each year, KI employees
volunteer their time and efforts to help re-build homes for qualified individuals.
Charitable Giving
In 2014, KI’s total charitable giving, including product donations, totaled $94,000.00. A few key organizations and causes KI
supported in 2014 include the following:
• Bellin Run ($12K). The Bellin Run is a 10-kilometer race held annually in Green Bay and KI is a proud repeat sponsor.
This run is one of the region’s premier sporting events and has grown to be one of the largest 10-kilometer races in the
nation. In its 37 years, the Bellin Run has grown to inspire a growing number of individuals to engage in healthy habits. In
2014, the event drew 18,200 walkers, runners and wheelchair participants. In addition to the participants, the other big
winner of the Bellin Run is the Green Bay-based Bellin College, a renowned higher education institution for nursing and
other healthcare majors.
• KI Jean Day Fundraising ($4K). KI donated approximately $4,700 to various local and national organizations through
the monthly collection of “jean day” contributions at KI in 2013. One Friday per month, employees are allowed to wear
jeans to work if they make a donation to the designated monthly fundraising cause. The organizations that KI donated to
in 2014 include the following: Rebuilding Together, Freedom House, Wounded Warrier Project, Hemophillia Outreach
of Wisconsin, My Team Triumph, Bay Area Humane Society, Happily Ever After Animal Shelter, YMCA Stong Kids
Campaign, Ovarian Cancer Community, Salvation Army and Paul’s Pantry.
• United Way of Brown County and Manitowoc County ($22K). Brown County United Way brings together
thousands of donors and hundreds of partners in our community to research, raise, and distribute funds and measure
results. No other organization touches the lives of so many people right where we live – our friends, neighbors and
coworkers. The Brown County United Way campaign assists in efforts to support local children and families; healthcare
initiatives; self-sufficiency initiatives; crisis response efforts; local program partnerships; valuable research; and the 2-1-1
page
25
2014 |
| Social Responsibility Report
area hotline, which is a free and confidential 24-hour phone number for health and human services in Brown County. KI
employees contribute each year during this campaign as they are able and, together with KI’s corporate contribution, made
a sizable donation to the local program in 2014.
• Community Heath Charities ($6.5K). The mission of the Community Health Charities of Wisconsin is to unite caring
donors in the workplace with our nation's most trusted health charities. The nonprofit organization’s vision is to improve the
lives of people affected by disability or chronic disease. Community Health Charities of America is one of the most costeffective nonprofit organizations in the country, with Administrative and Fund Raising (AFR) expenses at just 2.2%. CHC's
membership is made up of more than 60 of America's most recognized health charities. We work together to raise
charitable contributions in the workplace. Employee donations are used to support CHC member charities that provide
research, patient services, and outreach programming in the local community.
• American Cancer Society Making Strides for Breast Cancer ($10K). The Making Strides Against Breast Cancer event is a
powerful and inspiring opportunity to unite the community to honor breast cancer survivors, raise awareness, and raise
money to help the American Cancer Society fight the disease with breast cancer research, information and services, and
access to mammograms for women who need them. Since Making Strides began 20 years ago, breast cancer death rates
have declined more than 32 percent. KI has committed up to $10K of its Pallas® Textiles Entwined Collection sales to benefit
this event annually for the life of the collection.
As a company, we’ve extended our environmental stewardship beyond our four walls. Following are ways we’ve funded,
initiated or participated in similar conservation efforts in our lives and communities:
• Earth Day Employee Awareness — KI hosted an entire week of Earth Day activities to support environmental awareness
in the workplace and encourage environmental responsibility at home. In addition to these activities, KI hosted an Earth Day
Fair which featured local representatives from various energy and water conservation efforts and much more.
• Car Pooling Program — Many employees participate in this program to reduce local fuel consumption – and get a
preferred parking spot!
• Landfill Reduction — To reduce toxic waste in landfills, KI offers on-site recycling centers for items such as batteries, cell
phones, computer equipment and eyeglasses. We continually look for ways to further reduce landfill waste with alternative
recycling streams in both our corporate business practices and our manufacturing.
• Bay Beach Wildlife Sanctuary — KI funded the Resch Conservation Wing and Resch Falls at this local wildlife sanctuary.
• Invasive Species — KI works with local agencies on eradication of invasive wetland plant species (purple loosestrife) found
in wetlands around KI’s Green Bay, Wisconsin, facility.
• Resch Family East River Trail — With the generous financial support of CEO Dick Resch, this nature and fitness trail
borders the East River in Allouez, Wisconsin, just behind the KI corporate headquarters. You can often find employees
walking, running or biking the 6.28-mile trail during their lunch hour.
Community Impact
KI’s total economic impact on the state of Wisconsin in 2014 equaled $191,936,468. This includes the figures and facts as
listed below.
2014 Economic Impact Statistics (State of Wisconsin)
• KI impact on Wisconsin’s economy:
2,065 employees x $34,498 average salary (fringe benefits not included) = $107,510,000
$71,238,370 x 1.4385 industry multiplier =
$102,476,395 amount of employee earnings spent in Wisconsin
• Property tax impact:
$443,425 KI Wisconsin property taxes paid in 2014
2,065 employees x 1.7 average workers per household x $634.48 average Brown County property tax =
$2,227,342 employee property tax impact
• KI payment to Wisconsin vendors:
$53,839,520 KI/OEI/Spacesaver x 1.612 Wisconsin multiplier =
$86,789,306 amount of spend going back into the state
$191,936,468 TOTAL ECONOMIC IMPACT
page
26
2014 |
| Social Responsibility Report
2014 Community Statistics (State of Wisconsin)
$3,732,590 capital expenditures to Wisconsin facilities
$94,000 charitable donations (includes cash & product donations)
$1,802,131 International Sales Meeting
o $1,495,451 ($906,334 KI spend x 1.65 WI convention multiplier)
o $306,680 KI attendee spend (based on multiplier)
The influence an organization can have on a local economy goes beyond direct jobs and payment of wages and taxes.
By supporting local businesses in the supply chain, KI has the ability to indirectly attract additional investments to the local
economy. Local sourcing is a strategy to help ensure, supply and support a stable local economy and can prove to be more
efficient for remote settings. The proportion of local spending is also an important factor in contributing to the local economy
and maintaining community relations.
Percentage of the procurement budget spent on local suppliers in 2014:
KI Location
Green Bay, WI
Bonduel, WI
Manitowoc, WI
High Point, NC
Pembroke, Ontario
TOTAL
% Spent Locally
59%
61%
75%
33%
81%
64%
page
27
2014 |
| Social Responsibility Report
GRI Index
GRI Standard Disclosures
Section of KI Report
Page
Message from our CEO
Message from our CEO
6
6
Organizational Profile
Organizational Profile
Organizational Profile
Organizational Profile
Organizational Profile
Organizational Profile
Organizational Profile
Organizational Profile
8
8
9
8
8
9
8
9
Organizational Profile
11
Welcome
Welcome
Welcome
Welcome
Welcome
4
4
4
4
4
Welcome
None
None
4
Strategy & Analysis
1.1
1.2
Statement from the most senior decision-maker of the organization
Description of key impacts, risks and opportunities
Organizational Profile
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.10
Name of organization
Primary brands, products and/or services.
Operational structure of the organization
Location of organization’s headquarters
Number of countries where the organization operates
Nature of ownership and legal form
Markets served
Scale of the reporting organization
Significant changes during the reporting period regarding size,
structure or ownership
Awards received in the reporting period.
Report Parameters
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
3.10
3.11
3.12
3.13
Reporting period (e.g., fiscal/calendar year) for information provided.
Date of most recent previous report (if any)
Reporting cycle (annual, biennial, etc.)
Contact point for questions regarding the report or its contents.
Process for defining report content
Boundary of the report (e.g., countries, divisions, subsidiaries,
leased facilities, joint ventures, suppliers).
Limitations on the report
Basis for reporting on joint ventures, subsidiaries, leased facilities,
outsourced operations, and other entities that can significantly affect
comparability from period to period and/or between organizations
Data measurement techniques and the bases of calculations, including
assumptions and techniques underlying estimations applied to the
compilation of the Indicators and other information in the report.
Explain any decisions not to apply, or to substantially diverge from,
the GRI Indicator Protocols.
Explanation of the effect of any re-statements of information provided
in earlier reports, and the reasons for such re-statement
(e.g. mergers/acquisitions, change of base years/periods, nature of
business, measurement methods).
Significant changes from previous reporting periods
Table identifying the location of the Standard Disclosures in the report.
Policy and current practice with regard to seeking external
assurance for the report
Not Reported
None
None
GRI Index
None
28
Organizational Profile
9
Organizational Profile
9
Organizational Profile
9
Governance, Commitments and Engagement
4.1
4.2
4.3
4.4
Governance structure of the organization
Indicate whether the Chair of the highest governance body is also
an executive officer
For organization that have a unitary board structure, state the
number and gender of members of the highest governance body
Mechanisms for shareholders and employees to provide
recommendations or direction
page
28
Not Reported
2014 |
4.13
4.14
4.15
Membership in associations (such as industry associations) and/or
Not Reported
national/international advocacy organizations in which the organization:
- Has positions in governance bodies;
- Participates in projects or committees;
- Provides substantive funding beyond routine membership dues; or
- Views membership as strategic
This refers primarily to memberships maintained at the
organizational level.
List of stakeholder groups engaged by the organization.
Stakeholders
Basis for identification and selection of stakeholders with
Stakeholders
whom to engage
| Social Responsibility Report
9
9
Environment
EN3 Direct energy consumption by primary energy source
EN4 Indirect energy consumption by primary source
EN16 Total direct and indirect greenhouse gas emissions by weight
Air Emissions
Air Emissions
Air Emissions
13
13
13
Economic
EC 5
EC 6
Range of ratios of standard entry level wage by gender compared to
local minimum wage at significant locations of operation
Policy, practices, and proportion of spending on locally-based
suppliers at significant locations of operation.
Labor and Human Rights
22-23
Community Impact
26-27
Inclusiveness & Diversity
23-24
Health & Well-Being,
Labor & Human Rights
22
Employee Safety
21
Employee Safety
21
Social: Labor Practices and Decent Work
LA 1
Total workforce by employment type, employment contract,
and region.
LA 3 Benefits provided to full-time employees that are not provided to
temporary or part-time employees, by significant locations
of operation
LA 6 Percentage of total workforce represented in formal joint
management-worker health and safety committees that help
monitor and advise on occupational health and safety programs.
LA 7 Rates of injury, occupational diseases, lost days, and absenteeism,
and number of work-related fatalities by region and by gender.
LA 11 Programs for skills management and lifelong learning that support
the continued employability of employees and assist them in
managing career endings.
LA 12 Percentage of employees receiving regular performance and career
development reviews
LA 13 Composition of governance bodies and breakdown of employees
per category according to gender, age group, minority group
membership, and other indicators of diversity.
Labor and Human Rights
22-23
Inclusiveness & Diversity
23-24
Inclusiveness & Diversity
23-24
Social: Human Rights
HR 4
Total number of incidents of discrimination and actions taken.
Inclusiveness & Diversity KI
will take prompt action to
ensure all allegations of
harassment are fairly and
thoroughly investigated.
Social: Society
SO 6
Total value of financial and in-kind contributions to political parties,
politicians, and related institutions by country.
page
29
Community Outreach
25-26
KI
1330 Bellevue Street
P.O. Box 8100
Green Bay, Wisconsin 54308-8100
1-800-424-2432
www.ki.com
KI and Furnishing Knowledge
are registered trademarks
of Krueger International, Inc.
© 2015 Krueger International, Inc.
All Rights Reserved
Code KI-99686/HC/PDF/0415