NEW DAWN - G3
Transcription
NEW DAWN - G3
THE BUSINESS FOR GAMES www.G3imagazine.com GLOBAL GAMES AND GAMING MAGAZINE I MAY 2012 MARKET REPORT FIRST ARMENIA STUDY PIQUING INTEREST REVELLING IN A NEW DAWN ATLANTIC CITY OPENING ISLE OF MAN CAN THE ISLAND SUPPORT A ‘SUPER CASINO’ DEVELOPMENT? EXCLUSIVE HURLING STONES AT THE SKY THE PHILIPPINES REPORT DOWIPAND,LIPHOONAE ORD TO YOUR W IPOD TOUCH TO VIE UE ISS THE LATEST G3 LAUNCHES INDUSTRY’S FIRST GAMING MAGAZINE APP DOWNLOAD: LATEST ISSUES OF G3 AND G3I MAGAZINES DIRECTLY FROM THE APPLE APP STORE By working with Large Animal Games to develop the Lucky Cruise social casino, we are introducing entirely new audiences to the casino gaming experience, thereby demonstrating our ability to adapt our proven slot content to the social gaming space, which we believe will be an important driver in further engaging our land-based customers’ current players and in attracting new players to their facilities. Orrin Edidin, President WMS Gaming - Pg 28 Contents MAY 2012 REVELLING IN A NEW DAWN G3 charts the excitement surrounding the opening of the Revel casino resort and also anxiety for the future of the venue Page 38 THE REAL POKER STARS IN FRANCE - PAGE 42 GALAXY TRIPLES PROFITS PAGCOR FOUR YEAR GOAL The opening of the Galaxy Macau helps parent to extraordinary gains PAGCOR aims for the second position in the South East Asian gaming charts PAGE 9 PAGE 16 IOM - NEW TIDE OF GAMING OPPORTUNITIES - PAGE 50 GOAN BOUYANCY THREAT AUSTRIA’S BELGIAN DEAL Changes to Goa’s licensing regime could bring the industry to its knees Casinos Austria International launches website for domestic Belgian players PAGE 12 PAGE 20 ARMENIA REPORT - PIQUING INTEREST - PAGE 56 ITALIAN GAMING FOCUS Exclusive interviews from the street and VLT sector - Pg 69 PENN STATE IN SECOND SPOT Pennsylvania’s gaming expansion has paid dividends - Pg 34 LATEST SANDS OPENING - P36 THE PHILIPPINES - SE ASIA MARKET REPORT - PAGE 62 May 2012 PAGE 3 Viewpoint MAY 2012 MY ENEMY’S DOTCOM IS MY FRIEND The interconnection of online and traditional land-based gaming is turning into a fascinating live experiment, mixing regulation, taxes, entrepreneurial opportunity and risk. Chairing one of the panels at the ECA conference at ICE in London, the topic addressed this combination of the medias, land-based and online, asking a panel of CASINO D’EVIAN predominately operators if IS ADAMANT THAT they considered there to be a positive outcome. THE STANCE OF Overwhelmingly the answer was yes, but the caveats MANY OPERATORS were big ones. How do you IN FRANCE TO take your brand into an international marketplace, CHALLENGE THE promote to a wider audience BIG ONLINE while competing with established online giants. GAMING COMPANIES IS FOLLY. Starting positively, the debate navigated to a point at which the likelihood of a casino operator, no matter how large, taking its business into competition with bwin.party, PokerStars and 888.com, was thought unpractical at all levels. There had to be investment in a web presence that set itself realistic targets. Legislation also plays a crucial role, determining the scale and type of licensing opportunity. Restricting markets to single monopolies obviously provides advantages, while tying the licence to land-based operations restricts competition and offers traditional gaming operators a route to market. Belgium is interesting right now as this link is working both ways, with individual casinos setting up their own websites; casinos such as Namur linking themselves with existing online providers PokerStars; and recently there has been an online gaming company buying a land-based licence in order to offer its services into the Belgian online gaming market. Speaking this month to Casino Director, Eric Perrin during the PokerStars event at Casino d’Evian, he was adamant that the stance of many operators to challenge the big online gaming companies was folly. His position was clear, the disciplines are totally different. Just as online gaming companies know little to know about running a land-based operation, how can traditional gaming operators hope to compete with online networks. Mr. Perrin believes that the future is in cooperation. Combining the marketing reach and big brand pull of the online giants with the talents of land-based to offer an out-of-home experience to a new but gaming savvy audience. There was, however, a clear recognition that you can’t offer this audience the same experience, it has to be closely linked to their digital gaming environment. To this end the Casino d’Evian presents a series of new technologies that have only recently (during the recession) been installed. It’s been a risky proposition, but is obviously paying dividends for Casino d’Evian. Lewis Pek Editor - Tel: +44 (0) 1942 879 291, Email: lewis@gamingpublishing.co.uk John Slattery Commercial Director - Tel: +44 (0)7917 166471, Email: john@gamingpublishing.co.uk Phil Martin News Editor - Tel: +44 (0)161 236 6669 Email: phil@gamingpublishing.co.uk Karen Southall G3 Spain - Associate Editor, Email: karensouthall@gmail.com John Carroll G3 Germany, Email: carroll@carrollconsulting.de Lisa Nichols Sub Editor, Gareth Irwin Senior Designer, Paul Jolleys Production Manager, John Malin, David Addison, Bepi Mottes, Alexandre Rotenberg Contributors, Jennifer Pek Subscriptions Manager John Pek Commercial Administrator, Cover Image Lightemotion - Revel Casino, Atlantic City, US May 2012 PAGE 4 For sales enquiries contact: John Slattery, Tel: +44 (0)7917 166471 - Email: john@gamingpublishing.co.uk For editorial enquiries contact: Lewis Pek, Tel: +44 (0)1942 879 291 - Email: lewis@gamingpublishing.co.uk Gaming Publishing Limited, Samson House, 457 Manchester Road, Manchester M29 7BR, UK Calendar MAY - OCTOBER 2012 MAY 2012 ELA MEXICO Date: May 16-17, 2012 Location: Centro Banamex, Av. Conscipto 311, Col. Lomas de Sotelo, Del. Miguel Hidalgo, 11200 Mexico D.F. Show times: Wednesday-Thursday 12:00-19:00. Organiser: Expoazar SA Calle Elvira Mendez Edificio Vallarino, 6th Floor, Apartado 0816-05874, Panama City Panama Email: contacto@expoazar.com G2E ASIA 2012 (MACAU) Date: May 22-24, 2012 Location: Venetian Casino and Hotel, Macau Organiser: Reed Exhibition Hong Kong, 39/F Hopewell Centre 183 Queen's Road East Wan Chai, Hong Kong Tel: +852 2965 1686 Email: john.hodgkins@reedexpo.com.hk Web: www.g2eAsia.com IGAMING SUPER SHOW (IRELAND) Date: May 22-25, 2012 Location: The RDS Dublin, Simmonscourt (Halls 8), Ireland Organiser: iGaming Business Tel: +44 (0) 207 954 3417 Email: marit@igamingbusiness.com Web: www.igamingsupershow.com JUNE 2012 MALTA IGAMING SEMINAR Date: June 5-6, 2012 Location: The Hilton Resort, Malta Programme: June 5th - 09:00 - 20:00+ June 6th - 10:00 - 14:30+ Organiser: Swan Events, 2nd floor, Wellington house 15a Leyton Green, Harpenden, Herts AL5 2TG United Kingdom Tel: +44 (0)1582 767 254 Email: karencooke@eagexpo.com Web: ww.maltaigamingseminar.com May 2012 PAGE 6 CIJUEGO PERU 2012 Date: June 6-7, 2012 Location: Hotel Westin Liberatador, Lima, Peru Conference times: 09:00 - 12:00. Organiser: 3A Producciones Carrera 61 # 7 - 64 Oficina 102 B Canavralego II Etapa Cali, Colombia Tel:+57 2 553 7681 Email: info@cijuego.com Web: www.cijuego.com/peru CANADIAN GAMING SUMMIT 2012 Date: June 11-13, 2012 Location: Scotiabank Convention Centre, Niagara Falls, Ontario, Canada Organiser: MediaEDGE Communications 5255 Yonge Street, Suite 1000 Toronto, Ontario M2N 6P4, Canada Tel: +416 512 8186 Fax: 416 512 8344 Email: paulm@mediaedge.ca Web: canadiangamingsummit.com SAGSE GAMING PANAMA 2012 Date: June 27-28, 2012 Location: ATLAPA Convention Center, Panama City – Panama Organiser: Monografie SA, Avenida Alvear 1883 Loc. 21, Buenos Aires, Argentina 1129 Show times: 15:00 - 20:00. Tel: +54 11 4805 4623 Fax: +54 11 4805 4791 Email: info@monografie.com Web: www.sagsepanama.com JULY 2012 WORLD GAMING EXECUTIVE SUMMIT 2012 & GLOBAL LOTTERIES (SPAIN) Date: July 10-12, 2012 Location: W Hotel, Barcelona, Spain Organiser: Terrapinn Ltd, Wren House, 43 Hatton Garden, London, EC1N 8EL Contact: Sarah Pegden Tel: +44 207 827 4171 Fax: +44 207 242 1508 Email: sarah.pegden@terrapin.com Web: terrapinn.com/2012/wges SALEX 2012 (BRAZIL) Date: July 24-26, 2012 Location: Transamerica Expo Center, Sao Paulo, Brazil Organiser: Games News Magazine, Rua Tome de Souza 479, Alto de Lapa, Sao Paulo Brazil CEP 05079-000 Tel: +55 11 3836 3271 Fax: +55 11 3641 2725 Email: info@salex.com.br Web: www.salex.com.br AUGUST 2012 AUSTRALIAN GAMING EXPO 2012 Date: August 21-23, 2012 Location: Sydney Convention & Exhibition Centre Organiser: Gaming Technologies Association Level 34, 50 Bridge Street Sydney, Australia, NSW 2000 Tel: +61 2 8216 0931 Fax: +61 2 8216 0701 Email: info@gamingta.com Web: www.austgamingexpo.com SEPTEMBER 2012 ENTERTAINMENT ARENA EXPO 2012 (ROMANIA) Date: September 12-14, 2012 Location: Polivalent Hall, Bucharest, Romania Organiser: Anton Vlad, Expo 24 Romania 10 Cornelia St, Sector 4 Bucharest, Romania Show times: September 12-13: 10:00 - 17:00. September 14: 10:00 - 15:00 Tel: +40 21 335 6681 Fax: +40 21 335 6680 Email: contact@expo24.ro Web: www.earena.ro EUROPEAN CONFERENCE ON GAMBLING STUDIES & POLICY ISSUES (GREECE) Date: September 18-21, 2012 Location: Club Hotel Casino Loutraki, Loutraki, Organiser: Pieter Remmers, Assissa, Consultancy, PO Box 9150 Amsterdam, Netherlands, 1006 AD Tel: +31 20 689 5989 Email: conference@easg.org Web: www.easg.org CARIBBEAN GAMING SHOW & CONFERENCE (DOMINICAN REPUBLIC) Date: September 19-20, 2012 Location: Sans Souci Ports Convention Center, Santo Domingo, Dominican Republic Organiser: C&GS Group, Calle Mercator 424 San Borja, Lima, Peru Tel: +51 981074807 Email: cservice@caribbeangamingshow.com Web: caribbeangamingshow.com OCTOBER 2012 G2E 2012 (LAS VEGAS, US) Date: October 2-4, 2012 Location: Sands Expo and Convention Center, Las Vegas, Nevada, US Organiser: Reed Exhibitions Show times: Tuesday: 10:00 am - 5:00 pm Wednesday: 10:00 am - 5:00 pm Thursday: 10:00 am - 3:00 pm Tel: +1 203-840-5626 Email: inquiry@globalgamingexpo.com Web: www.globalgamingexpo.com EUROPEAN IGAMING CONGRESS AND EXPO 2012 (SPAIN) Date: October 16-18, 2012 Location: Fira Barcelona, Spain Organiser: Clarion Events Contact: Ewa Bakun Tel: +44 (0) 207 384 8116 Email: ewa.bakun@clarionevents.com Web: www.eigexpo.com ENADA ROME 2011 (ITALY) Date: October 17-19, 2012 Location: New Rome Trade Fair, Via Eiffel snc, 00148 Ponte Galeria, Rome, Italy Show times: From 10:00 am - 6:00 pm Organiser: Rimini Fiera Spa, Via Emilia 155, Rimini 47900 Contact: Carmen Zeolla Tel: +39 0541 744 261 Email: m.zeolla@riminifiera.it Web: www.en.enada.it May 2012 PAGE 7 News INTERNATIONAL UPDATE DIE STEIGENDE ANZAHL CHINESISCHER VIP-Spieler führte dazu, dass Crown, der im Besitz von James Packer befindliche Betreiber mit Sitz in Australien, bei seinen führenden australischen Casinos, Crown in Melbourne und Burswood in Perth, trotz schwacher Verbraucherausgaben und trotz Beeinträchtigungen durch Renovierungsarbeiten ein Wachstum im zweistelligen Bereich verzeichnen konnte. DIE SPEKTAKULÄRE MARKTEINFÜHRUNG von Galaxy Macau hat es der Galaxy Entertainment Group erlaubt ihre Gewinne auf HK$ 3 Mrd. (US $ 387 Mio. in 2011) zu verdreifachen, die vollen Jahreseinnahmen zu verdoppeln, und einen Anstieg des EBITDA um 158 Prozent zu erreichen, was für das Unternehmen ein Rekordjahr bedeutet. Dr. Che-woo Lui, Präsident von GEG bemerkte: „Unsere außerordentlichen Ergebnisse im vierten Quartal haben für den Abschluss eines weiteren Rekordjahres für die Galaxy Entertainment Group gesorgt, was den beispielhaftes Management auf der Grundlage unserer erfolgreichen "World Class, Asian Heart"-Philosophie zu verdanken ist. Das Highlight des Jahres war der erfolgreiche Start von Galaxy Macau.“ DIE KÜSTENSTADT GREAT YARMOUTH wird am 27. April die Entscheidung treffen, welcher Betreiber die Lizenz erhalten wird, um die Vision des Stadtrates von einem großen Casino zu realisieren. Dann nämlich benennt der Lizenzierungsausschuss des Stadtrates entweder Albert Jones oder Patrick Duffy als Lizenznehmer, womit ein fünf Jahre währender Prozess sein Ende finden wird. GENTING WILL £4 MIO. IN DIE umfangreiche Renovierung seines Genting Club in Manchester investieren, um die bestehenden Einrichtungen an diesem Standort auf den neuesten Stand zu bringen und zu erweitern. Der Entertainment- und Spielkomplex, früher als Circus Casino bekannt, bleibt während der Arbeiten geöffnet, die im Oktober abgeschlossen werden sollen. DIE BEIDEN RESSORTS IN SINGAPUR generierten in den Monaten von April 2011 bis Januar 2012 Steuereinnahmen in Höhe von sage und schreibe $ 900 Mio. Während die Anzahl der Besuche einheimischer Personen des Ressorts World Sentosa im Jahre 2011 136.434 betrug, lag sie bei Sands Marina Bay mit 137.259 lokalen Besuchern im gleichen Jahr etwas darüber. KONAMI GAMING UND DRGT HABEN eine Vereinbarung unterzeichnet, in der es um den Vertrieb, den Service und den Verkauf von Konami-Glücksspielautomaten an DRGT in drei europäischen Schlüsselländern, Deutschland, Belgien und Luxemburg geht. ARISTOCRAT TECHNOLOGIES BETRITT zum ersten Mal den US VLT-Markt, nachdem das Unternehmen kürzlich von der South Dakota Lottery die Genehmigungen für sein Produkt Player’s World erhielt. Die Erlangung der Genehmigung ist ein weiterer Meilenstein in der offensiven Geschäftsstrategie von Aristocrat America, die das Unternehmen über die letzten zehn Jahr immer weiter vorangetrieben hat. Galaxy triples its profits The opening of Galaxy Macau has enabled its parent company to post extraordinary profits The spectacular launch of Galaxy Macau, has helped operator Galaxy Entertainment Group triple its profits to HK$3bn (US$387m in 2011), doubling full year revenue and recording a 158 per cent rise in EBITDA, pushing it to a record year. Dr. Che-woo Lui, Chairman of GEG said: “Our exceptional fourth quarter results completed another record year for Galaxy Entertainment Group, reflecting exemplary management, underpinned by “We have every confidence that the Group is uniquely well positioned to take advantage of Macau’s enormous growth potential and play a leading role in helping Macau achieve its goal of becoming one of the leading tourism destinations in Asia, and indeed, the world.” DR. CHE WOO. our successful 'World Class, Asian Heart' philosophy. The highlight of the year was the successful opening of Galaxy Macau. We are extremely pleased that Galaxy Macau generated revenue of $16bn and Adjusted EBITDA of $2.6bn in just seven and a half months. Not only has Asia’s newest and most exciting integrated resort been a game changer for Macau, but it has also elevated GEG to a whole new level of profitability and cash generation. “This bodes well for the Group's prospects this year and beyond as we rollout our development strategy for Cotai’s largest contiguous casino resort permitted landbank,” said Dr. Che-woo Lui. Crown keeps its China for best double-digit growth The 600 gaming table, 1,200 slot venue brought in HK$7.6bn in revenue in the fourth quarter and recently launched The Pavilion, a new gaming area for the premium mass gaming market. An increase in Chinese VIP players has seen Crown, the Australia-based operator owned by James Packer, record double-digit growth at its leading Australian casinos, Crown in Melbourne and Burswood in Perth, in the face of soft consumer spending and disruption caused by renovation. Galaxy’s Chief Executive Officer, Francis Lui Yiu Tung, commented: “The market will only get larger. We welcome other properties in Cotai. We always ramp up the game, so we’re positioned very well into the future.” Net profit reached A$274.4m for the six months to December 31, showing a huge increase of 79 per cent from the corresponding period last year. Revenue for the half year increased 24 per cent to $1.49bn. Crown Chief Executive Rowen Craigie said: “Overall, the results for Crown's wholly owned Australian casinos, Crown Melbourne and Burswood, were reasonable, given the challenging operating Galaxy also said that it is ‘well positioned’ for phase two of its Cotai project, but didn’t reveal any further information. environment and the state of the consumer economy. Across the Crown Melbourne and Burswood properties, main floors generated revenue growth of 5.5 per cent.” He highlighted higher win rates against VIPs at its Australian casinos as being key saying Crown would continue to market to new Chinese high-rollers to offset competition from Singapore. Dr. Che-woo Lui further added: “I am also immensely proud of StarWorld’s continuing success. Our flagship property on the Macau Peninsula achieved another record year building on its already market leading ROI. It completed the year with its 14th consecutive quarter of Adjusted EBITDA growth, registered its highest ever VIP and mass gaming volumes and continues to grow after the opening of Galaxy Macau. StarWorld’s growth was driven by its innovative and outstanding product and service offer, and was reinforced by synergies arising from the opening of Galaxy Macau and shared transport links.” May 2012 PAGE 9 News INTERNATIONAL UPDATE FÜR DIE AM WENIGSTEN PROFITABLEN Yarmouth to name the ‘one’ Great Yarmouth Council is set to announce the winner of its large casino licence tender PAGCOR (PHILIPPINE AMUSEMENT AND Gaming Corporation) der staatliche philippinische Glücksspielanbieter, prophezeit, dass die Bruttoeinnahmen aus Glückspielen, die in seinen integrierten Hotel- und Casinobetrieben in Manila Bay generiert werden, die aus Vegas und Singapur übertreffen werden, was die Einrichtung in nur vier Jahren zum zweitprofitabelsten Casino machen würde. The seaside town of Great Yarmouth will find out which operator will take forward the council’s vision of a large casino licence on April 27 when the borough council’s licensing committee will name either Albert Jones or Patrick Duffy as the chosen licensee, bringing a five year process to its conclusion. Both are local businessmen; Mr. Jones owns and operates the town’s Pleasure Beach, whilst Mr. Duffy already runs the existing Palace Casino venue. As one of only eight localities to win the chance to develop one of the new style ‘large’ licences complete with 150 £4,000 jackpot slots, Great Yarmouth was expected to attract some international interest or at least some interest from established casino groups in the UK. The fact that it has come down to two local names has surprised the council. Yarmouth Labour councillor Mick Castle said: “With neither Norwich nor Cambridge going for a large casino licence, Yarmouth is still well placed to be the casino capital for the east of England.” Charles Reynolds, cabinet member for tourism, added: “The process has taken a long time, but I do understand that there have been a lot of i’s to dot and t’s to cross. We have got two well-established local businessmen competing for this; we are getting to the end and the prospects look very exciting.” Mr. Jones wants to bring a casino facility to the town’s Pleasure beach, which has been open since 1909. His Pleasure & Leisure Corporation wants to include a casino as part of an entertainment complex called ‘The Edge’ which will comprise a cinema, bowling alley and hotel as well as the casino itself. The plan is to build this entertainment complex on land that it already owns, directly adjacent to the south of the current Pleasure Beach site. Mr. Duffy meanwhile wants to extend his existing casino to provide a 3,000sq.ft floor space, an arena and conference centre, a multi-screen cinema, a quality hotel, shops and restaurants. The coastal town has missed out on its original aim of being the first ‘large’ May 2012 PAGE 10 Casinos Ontarios ist das Aus gekommen. Sie werden geschlossen, während die Ontario Lottery and Gaming Corporation eine enorme "Programmerweiterung" ankündigt, die bis 2017 jedes Jahr $ 1,3 Mrd. an Steuerneinnahmen generieren soll und die Entstehung eines neuen Casinos im Großraum Toronto vorsieht. DAS FRANZÖSISCHE INNENMINISTERIUM “The process has taken a long time, but I do understand that there have been a lot of i’s to dot and t’s to cross. We have got two well-established local businessmen competing for this; we are getting to the end and the prospects look very exciting.” CHARLES REYNOLDS, Cabinet Member for Tourism. casino to open. By the time the chosen operator is even unveiled, Newham’s Asper’s casino will have been open for five months. In Hull, Apollo has been named as the licence holder having been the only applicant to join the bidding process whilst Genting has won out in the bid to operate the Solihull licence at the NEC Exhibition Centre near Birmingham. Genting has just been given the final planning approval by Solihull Council planners, which will now see Genting Solihull develop Resort World@The NEC with a 24-hour centre housing a cinema, hotel, restaurants, bars, conference centre and a discount factory outlet as well as a casino. Genting plans revamp of central Manchester Club Genting is to invest £4m into an extensive renovation of its Manchester's Genting Club, which promises to update and expand the venue’s existing facilities. The entertainment and gaming complex - formerly called the Circus Casino - will stay open for the duration of the refurbishment, which is scheduled for completion in October. Work will include the creation of a new VIP Salle Privee for high-stakes gaming and a more open reception area, as well as expanded restaurant and bar areas nearer to the entrance. Elsewhere, a stage will be installed in order to facilitate more entertainment and conferencing events. The gewährte Ende März fünf neue Lizenzen, womit die nationale Gesamtzahl auf 199 stieg. Drei der neuen Lizenzen gingen in die Provinz Var im Südosten Frankreichs und die beiden anderen in die Provinz Somme im Norden des Landes. CASINOS AUSTRIA WIRD IM BEREICH des Online-Pokertisch in Belgien in Zukunft mitmischen, nachdem die Online-Sparte win2day eine A+ Lizenz erhalten hat, die es ihr erlaubt Kunden in Belgien Online-Poker und Online-Glücksspiele anzubieten. Obwohl die Domain www.win2day.be noch nicht live gegangen ist, nimmt sie direkt durch die Website von Viage, Casinos Austrias Casino-Entertainment-Einrichtung in Brüssel den Verkehr auf. DAS BULGARISCHE PARLAMENT HAT jetzt das lang erwartete Glücksspielgesetz verabschiedet, in dem es um die Regulierung von Online-Glücksspielen in Bulgarien und gestiegene Anforderungen in Bezug auf Investitionen und die Kontrolle von Glücksspielanbietern und Herstellern geht. Die Legalisierung von Online-Spielen ist eine bedeutende Veränderung, die Bulgarien in die Reihen derjenigen Länder aufnimmt, die solche Aktivitäten regulieren und die Qualität der Dienstleistungen für den Kunden sicherstellen. INTERNATIONAL GAME TECHNOLOGY wurde als strategischer Partner von PlayCity Casino genannt, ein alternatives Entertainment-Unternehmen mit 20 Standorten mit Glücksspielautomaten in ganz Mexiko. „IGT-Spiele sind die profitabelsten Glücksspielautomaten in Mexiko. Daher wird uns dieses Strategieabkommen in die Lage versetzen, unseren Kunden im ganzen Land Spaß und unterhaltsames Spielerleben anzubieten,“ sagte Emilio Vega Jimenez, Betriebsleiter bei PlayCity Casino. Genting Club will also provide interactive table surfaces in the bar and lounge. Genting Club Manchester general manager Debbie Phillips said: “We already have some of the best gaming facilities in the city, and we wanted to improve these for the benefit of all our customers.” NACH DER ANKÜNDIGUNG, DASS Einheimische die Casinoeinrichtungen nicht betreten dürfen und dass neue, höhere Kosten für Lizenzgebühren sowie ein höheres Steuerniveau beschlossen werden, ist das finanzielle Überleben der Casinobranche in Goa bedroht. Obwohl die Eintrittskosten von Rs 2000 auf Rs500 gesenkt wurden, werden die neuen Initiativen, die als Teil des Etats für 2012/2013 angekündigt wurden, als schädlich für die Branche angesehen. News INTERNATIONAL UPDATE UN INCREMENTO DE LOS JUGADORES Goan buoyancy threatened Changes to Goa’s licensing regime could bring the regional casino industry to its knees The financial viability of Goa’s casino industry is under threat following announcements that locals will not be allowed into casino properties alongside the introduction of new, higher costs for licencing fees and a higher level of taxation. Despite the cost of entry being reduced from Rs 2000 to Rs500, the new initiatives, announced as part of the 2012 to 2013 budget, are seen as being damaging to the industry. The state government is increasing gaming tax by five per cent to 15 per cent. It is also increasing the annual fee on casinos from 15 lakh to 2.5 crore for onshore casinos and from 5 crore to 6.5 crore for offshore casino and increasing the minimum age of entry to 21. Goa has 19 onshore and offshore casinos. Casino Association of Goa executive Shrinivas Nayak said the increase in tax could bring the industry to its knees. “The increase of annual licences fees from 15 lakh to 2.5 crore for onshore BMM growing in Asia-Pacific region Testing company BMM International has seen its Australia Asia-Pacific (APAC) regional businesses, led by BMM Australia, grow significantly in 2011. Martin Storm, President and CEO of BMM International, said: “This is a particularly impressive performance by the Australian, Macau and Singapore teams because our standards and targets are so high, even after many consecutive years of growth. Importantly, we invested in resources and infrastructure to service more regulators, manufacturers and certify more products in 2012.” Kirk White, Executive VP Operations, Australia Asia-Pacific, added: “Over the past 12 months we have grown our client base significantly in addition to strengthening our regulatory relationships within the Australian and Asia-Pacific regulated gaming markets. Our business growth in Australia, and more recently throughout Asia, has been very satisfying and we expect this to continue throughout 2012. For BMM it’s all about meeting our goals in quality, performance, transparency and continuing our commitment to the industry.” May 2012 PAGE 12 VIP chinos ha permitido a Crown, el operador con base en Australia propiedad de James Packer, registrar un crecimiento por encima del 10 por ciento en sus principales casinos australianos, Crown en Melbourne y Burswood en Perth, a pesar del bajo gasto de los consumidores y las perturbaciones provocadas por la renovación. EL ESPECTACULAR LANZAMIENTO DE "The government wants to promote tourism but discourages highspending tourists. Parrikar is shutting down existing tourism for new tourism.” SHRINIVAS NAYAK, Executive, Casino Association of Goa. casinos is unjustified and is like a slap on investor faces,” he said. “The casino industry already pays about 85 to 90 crore per annum to the government, which is the highest compared to any industry.” Mr. Nayak said the move will lead to many people casinos forcing its staff into unemployment. Goa chief minister Manohar Parrikar signed the initiatives in at the start of April, saying that passes would be issued by the district collector to potentially allow rich locals into casinos. Mr. Nayak though slammed the locals ban as pointless and unwanted. “Less than five per cent of the customers who arrive at casinos are from Goa,” he explained. “Some casinos will open backdoors for the locals. What will you do if you get a guest who wants to see what a casino looks like? Will you stand on the shore and tell him to go to the casino and see for himself because you are barred? There is no logic.” Singapore’s licences pay dividends for tax revenue Singapore’s two integrated resorts generated a whopping $900m in tax revenues between the months of April 2011 to January 2012. In terms of visits by unique local customers, Resorts World Sentosa attracted 136,434 in 2011 whilst Sands Marina Bay saw slightly higher attendance with 137,259 unique local visits over the year. Acting Minister for the Ministry of Community Development, Youth and Sports (MCYS) Chan Chun Sing revealed there was an overlap of around 30 per cent of locals who had visited both casino properties, estimating that this meant around 200,000 Singaporeans had visited the two casinos during 2011. The Ministry is examining the introduction of what it terms ‘circuit-breakers’ and increasing third-party exclusion for a small group of problem gamblers. It will study problem gambling techniques in Holland, Austria and Australia to do this. Galaxy Macau ha ayudado al operador Galaxy Entertainment Group a triplicar sus beneficios hasta alcanzar los 3000 millones de HK$3 (387 millones de US$ en 2011), lo que supone doblar los ingresos anuales y registrar un aumento del 158 por ciento en EBITDA, algo que lo catapulta hasta cifras de año récord. El Dr. Che-woo Lui, Presidente de GEG, afirmó: «Nuestros excepcionales resultados del cuarto trimestre pusieron el broche de oro a otro año récord para Galaxy Entertainment Group, lo que refleja una actitud ejemplar por parte de la dirección y enfatizada por nuestra exitosa filosofía "Categoría mundial, corazón asiático". El plato fuerte del año fue la exitosa inauguración de Galaxy Macau». EL 27 DE ABRIL, COINCIDIENDO CON LA reunión del Comité de licencias municipales, en la ciudad costera de Great Yarmouth se conocerá qué operador llevará adelante la idea del consistorio municipal de otorgar una licencia para un gran casino. Uno de los dos, Albert Jones o Patrick Duffy, será el elegido para la licencia, lo que abrirá un proceso de cinco años hasta la conclusión del proyecto. GENTING SE DISPONE A INVERTIR 4 millones de libras esterlinas en una amplia renovación de su Genting Club de Manchester que promete actualizar y ampliar las instalaciones ya existentes. Este complejo de entretenimiento y juego, anteriormente conocido como Circus Casino, se mantendrá abierto durante las obras, cuya conclusión está prevista para octubre. LA VIABILIDAD FINANCIERA DEL SECTOR de los casinos de Goa (India) está bajo amenaza tras los anuncios de que los habitantes locales no tendrán permitida la entrada en recintos de casino, junto con la introducción de unos nuevos costes superiores a modo de tasas de obtención de licencia y un nivel impositivo más elevado. A pesar de que el coste de la entrada se ha reducido de 2000 a 500 rupias, las nuevas iniciativas, anunciadas como parte de los presupuestos 20122013, se consideran como perjudiciales para el sector. LOS DOS COMPLEJOS INTEGRADOS DE Singapur han generado la enorme cantidad de 900 millones de $ en ingresos fiscales entre los meses de abril de 2011 y enero de 2012. En términos de visitas por parte de clientes únicos locales, Resorts World Sentosa atrajo a 136 434 en 2011, mientras que Sands Marina Bay registró una asistencia ligeramente superior, con 137 259 visitantes únicos locales a lo largo del año. News INTERNATIONAL UPDATE HA LLEGADO LA HORA FINAL PARA LOS Falling at the border fences Survival of the fittest in the Canadian slots market sees the axe fall in Greater Ontario Area casinos de peor rendimiento de Ontario, que están cerrando sus puertas a vez que la Corporación de Juego y Loterías de Ontario anuncia una amplia «expansión del programa» que tiene previsto generar 1300 millones de $ cada año en impuestos allá por el año 2017 y supondrá el desarrollo de un nuevo casino en la región de Toronto. PAGCOR (CORPORACIÓN DE JUEGO Y The axe has fallen on Ontario’s poorest performing casinos, which are being closed as the Ontario Lottery and Gaming Corporation announces a huge ‘programming expansion,’ which will generate $1.3bn each year in tax by 2017, and see a new casino developed in the Greater Toronto Area. Entretenimiento de Filipinas), el operador del juego filipino operado por el Estado, prevé que los ingresos brutos del juego generados en sus complejos integrados de hotel y casino en la bahía de Manila superarán los de Las Vegas y Singapur, lo que lo convertirá en el segundo casino más rentable del mundo en el plazo de cuatro años. The lottery company confirmed it is permanently closing its slot machine operations at racetracks in the three border communities of Windsor, Fort Erie and Sarnia. ARISTOCRAT TECHNOLOGIES ESTÁ OLG chairman Rod Phillips said that with profit falling at the border casinos from $800m in 2001 to $100m in 2011, their viability in attracting nearby US players was being called into question. Around 80 per cent of players had travelled across the border from Detroit, but with the US city opening three venues of its own, that figure has dropped. OLG President and CEO Rod Phillips said: “While this was a difficult decision to make, it was necessary. Fewer Americans are crossing the border to play slot machines at border sites. With OLG’s plan to modernise the province’s lottery and gaming sector, we will create some 2,300 net new industry jobs and about 4,000 service sector jobs. Gaming will be more convenient for customers, profitable for Ontario taxpayers and safer with the expansion of our gold standard approach to Responsible Gaming. In order to be more responsive to our customers as we modernise our business, we will expand, relocate and contract OLG gaming sites. These three site closures are difficult, but are an important first step.” OLG chairman Paul Godfrey said of the new casino: “We are looking across all Ontario. There will be gaming zone developments where these kind of facilities will be looked at but always in consultation with the municipal council. If a municipal council says to us they don't want it, they won’t get it.” The plan is for the new venue to generate 40 per cent of the $1.3bn each year in tax. As well as suggesting a new project in the Greater Toronto Area, the ‘modernising’ review suggests another could be opened in Ottawa with the plan being to have 29 casinos by 2018 with expansions and consolidations. May 2012 PAGE 14 “While this was a difficult decision to make, it was necessary. Fewer Americans are crossing the border to play slot machines at border sites.” ROD PHILLIPS, CEO and OLG President. By 2018 there will be 29 casinos throughout the province — that includes expansions and consolidations, said OLG President and CEO Rod Phillips added: “Overall, the plan creates 2,300 net new jobs and a GTA facility would be a significant portion of those.” The operator is currently responsible for 23,000 slot machines, 500 gaming tables, 27 gaming facilities and 10,000 lottery terminals. Junkets to bring another Singapore growth phase The next step in growing gaming revenues in Singapore has just been taken with the Casino Regulatory Authority issuing its first junket-operator licenses to two agents. Genting Singapore, operator of Resorts World Sentosa, has stolen a led on its casino rival Marina Bay Sands, by being giving approval to work with the two junket operators having endorsed Malaysian junket promoters Huang Yu Kiung and Low Chong Aun. The junket promoters referred to as ‘international market agents,’ have been granted a one year licence, but can start organising junkets immediately. A further 12 applicants were rejected, although the Casino Regulatory Authority said it was considering approving more applications. Analysts believe the approval of junkets is key to the next phase of growth for Singapore’s casino sector. A spokesman said Resorts World Singapore was ‘delighted’ by the approval of junket licenses. “The addition of junket business for the overseas VIP market will bring a progressive new source of high net-worth play into our environment,” the operator said. “This will bring economic benefits for both Resorts World Sentosa and Singapore.” OCBC Investment Research analyst Carey Wong, added: “The move is positive in the sense that we now know for sure that junkets are welcome in Singapore, and their experiences will help pave the way for more approvals to come. But without knowing who these junkets are and what parties they represent, it is hard to figure out what sort of impact they could have for now. There are also a lot of kinks that need to be ironed out by the junket and casino operators.” realizando su primera introducción en el mercado estadounidense de los terminales de videolotería tras haber recibido recientemente de Loterías de Dakota del Sur las aprobaciones necesarias para su producto Player’s World. La obtención de la aprobación es otro hito en la agresiva estrategia empresarial de Aristocrat para Estados Unidos, que ha supuesto un importante impulso para la empresa durante la pasada década. EL MINISTERIO DEL INTERIOR DE Francia ha otorgado cinco licencias nuevas a finales de marzo, lo que aumenta el total nacional a 199. Tres de ellas han ido a parar a la provincia de Var, en el sureste de Francia, y dos a Somme, al norte del país. CASINOS AUSTRIA SE DISPONE A sumarse a la mesa de póquer online de Bélgica a resultas de la aprobación de su división online win2day como titular de una licencia A+, lo que le permite ofrecer póquer online y juegos online a sus clientes de Bélgica. Aunque todavía no está activo, el dominio www.win2day.be redirige el tráfico directamente a través del sitio web de Viage, las instalaciones recreativas de casino de Casinos Austria en Bruselas. EL PARLAMENTO BÚLGARO HA aprobado por fin la tan esperada legislación sobre el juego, que supone la regulación del juego online en Bulgaria y el incremento de los requisitos de inversión y control para los operadores y fabricantes del mercado del juego. La legalización del juego remoto es un cambio importante que coloca a Bulgaria entre los países que tienen regulada esta actividad, lo que garantiza la calidad de los servicios prestados a los clientes. I DUE RESORT INTEGRATI DI SINGAPORE hanno generato introiti fiscali per un totale di $900m, tra i mesi di aprile 2011 e gennaio 2012. Per ciò che riguarda le presenze dei clienti del luogo, Resorts World Sentosa ha registrato 136.434 presenze nel 2011, mentre Sands Marina Bay ha attratto 137.259 clienti del luogo nel corso dell'anno. News INTERNATIONAL UPDATE UN MAGGIORE NUMERO DI CLIENTI VIP PAGCOR sets four year goal PAGCOR to expand its business in a bid to challenge for second spot in gaming’s hierarchy IL PARLAMENTO BULGARO HA finalmente approvato la legge sui giochi d'azzardo, che regola i giochi on-line in Bulgaria, e che ha accentuato i controlli su questo settore per aziende di gaming e case produttrici. La legalizzazione del gaming a distanza rappresenta un cambiamento importante, e fa della Bulgaria uno dei paesi che regolano questa attività ed assicurano la qualità dei servizi ai clienti. PAGCOR (Philippine Amusement and Gaming Corporation) the Philippine’s state run gaming operator is predicting that Gross Gaming Revenues generated at its integrated hotel and casino developments in Manila Bay will surpass those from Vegas and Singapore, making it the world’s second most profitable casino destination within four years. PAGCOR chairman Cristino Naguiat believes that the Entertainment City project will bring in US$10bn by 2016, when all four of its split-license casinos are fully operational. Eventually he believes the project has the potential to attract over 1m annual visitors and claim at least a 10 per cent slice of the US$120bn-a-year global casino industry. With package tours, he predicts that The Philippines will overtake Las Vegas and Singapore, earning up to $12bn a year, twice as much as Singapore and Las Vegas. “This is easily achievable considering that Singapore’s gaming revenues reached $5.5bn in 2011 and is targeted to hit $7bn this year,” he said. “In Singapore, what do you do after shopping? In the Philippines, we have beaches. We have so much to offer.” Resorts World Manila, the Philippines’ largest casino, confirmed at the start of the year that it will develop a second casino to be called Resorts World Bayshore within Entertainment City in partnership with Alliance Global Group at a cost of US$1.1bn. The existing Resorts World property is set to record visitation levels of 5m and should announce record profits this year. The other operators developing in Entertainment City are Belle Corp, Universal Entertainment and Bloomberry Resorts and Hotels. Belle Corp is set to open US$1bn integrated casino and resort facility Belle Grande Manila Bay this year. With investment set at a minimum of $1bn from each of the developments, the overall Entertainment City will boasts a capacity to accommodate 1m visitors. The Manila bay project has also attracted interest from Macau operators with Melco Crown Entertainment strongly linked with a US$1bn investment in the bay. To help its chances of becoming the second most profitable casino market in the world Mr. Naguiat has said that the four cooperators will finance a P6bn toll road May 2012 PAGE 16 cinesi ha portato a un aumento record del fatturato di Crown, l'azienda australiana di proprietà della James Packer, nei due casinò principali, Crown a Melbourne e Burswood a Perth, nonostante una diminuzione della spesa dei clienti e i disturbi causati dai lavori di ristrutturazione. LA CITTÀ BALNEARE DI GREAT “Any development that involves attracting tourists is beneficial to our program to boost the tourism sector. Pagcor’s Entertainment City would be beneficial to Philippine tourism.” RAMON JIMENEZ, Philippines Tourism Secretary. linking the three terminals of the Ninoy Aquino International Airport. PAGCOR’s GGR is being tipped to grow by 25 per cent to P45bn from P36bn in 2011 with the renegotiation of licences expected to give the agency a bigger slice of revenues. The key has been the government’s eagerness to link gaming with tourism. Senate President Juan Ponce Enrile commented: “The gaming industry, which is tied up with tourism, is a very big source of employment and other opportunities so I think we should foster it. Otherwise, we will retard our efforts to give our people a better life. PAGCOR initially enhanced the creation of hotels in Manila, kick-starting the creation of the gaming industry. Today, it has grown so that we are now competing with the gaming centres of the world like Las Vegas, Macau and other areas.” Aristocrat launches its first VLTs into US market Aristocrat Technologies is making its first entry into the US VLT marketplace, having recently received approvals for its Player’s World product from the South Dakota Lottery. Earning the approval is another milestone in Aristocrat Americas’ aggressive business strategy that has propelled the company forward over the past decade. Aristocrat Americas COO Seamus McGill said: “We are confident players will quickly recognise our Player’s World By Demand product as a fun game to play, and that operators will quickly realise the game is a player favourite,” he said. Aristocrat and its distributor, Moss Gaming, will move immediately to place Player’s World By Demand games throughout South Dakota, where the product has generated significant interest from operators. Player’s World By Demand brings six highly successful low-line games in three different player-selectable denominations under one umbrella in Aristocrat's first ever multi-game product package. Utilising Aristocrat’s Easy Play Interface, players can select their game and denomination of choice on screen with the option of changing games and denominations whenever they wish. Yarmouth scoprirà il 27 aprile l'azienda che porterà avanti il progetto del consiglio comunale, che prevede l'apertura di un grande casinò. In quella data, il comitato comunale preposto alle licenze darà l'incarico a Albert Jones oppure a Patrick Duffy, portando a termine un processo durato cinque anni. GENTING PREVEDE DI INVESTIRE 4 milioni di sterline per la ristrutturazione del proprio club a Manchester, rinnovando ed espandendo le proprie risorse attuali. Il complesso dedicato ai divertimenti e ai giochi - un tempo conosciuto col nome di Circus Casino - rimarrà aperto durante i lavori di ristrutturazione, che si prevede termineranno in ottobre. LA SOLVIBILITÀ FINANZIARIA DELL' industria dei casinò a Goa è minacciata dalle recenti rivelazioni riguardanti il fatto che la gente del luogo non potrà avere accesso ai casinò. Inoltre sono stati introdotti dei nuovi costi per ottenere le licenze e la pressione fiscale è aumentata. Nonostante il biglietto d'ingresso sia stato ridotto da Rs 2000 a Rs500, le nuove iniziative, che fanno parte del budget 2012 – 2013, sono considerate deleterie per questo settore. INTERNATIONAL GAME TECHNOLOGY ha sido designada como socio estratégico por PlayCity Casino, una empresa de entretenimiento y juego alternativo que cuenta con 20 instalaciones de tragaperras distribuidas por todo México. «Los juegos de IGT se encuentran entre las tragaperras de mejor rendimiento en México, por lo que este acuerdo estratégico nos permitirá suministrar diversión y experiencias de juego y entretenimiento a nuestros clientes jugadores por todo el país», afirmó Emilio Vega Jiménez, Director de Operaciones de PlayCity Casino. KONAMI GAMING E DRGT HANNO firmato un accordo che prevede la distribuzione, la manutenzione e la vendita di slot machines Konami a DRGT in tre importanti paesi europei – la Germania, il Belgio e Lussemburgo. News INTERNATIONAL UPDATE I CASINÒ CON LE PEGGIORI Easing way for Chinese play Australia could move to relax border controls to allow greater numbers of Chinese players Relaxing the nation’s tourist visa system would allow more Chinese high rollers to visit Australia, meaning they would spend more money in its casinos and boost the economy further by staying longer. Australia’s 13 casinos, along with the Australasian Casino Association, are also pressing the government for a new system whereby tourists willing to pay would be allowed special priority processing by immigration and customs officials in Australian airports. Last year saw record numbers of Chinese visit Australia with 558,600 Chinese visitors representing a 17 per cent increase on the previous year. Chinese visitors spent more than $3.8bn in Australian casinos during 2011, representing an increase of 15 per cent on 2010. Casinos in Sydney, Melbourne, Perth, Adelaide and Darwin are all upgrading their VIP facilities at a combined cost of A$4.6bn as they attempt to attract some of the astounding sums of PAGCOR (PHILIPPINE AMUSEMENT AND Gaming Corporation), l'azienda statale filippina di gaming, prevede che le entrate lorde generate dai casinò/hotel di Manila Bay supereranno quelle di Vegas e Singapore, e faranno di questa area la seconda destinazione al mondo per ciò che riguarda i casinò, entro quattro anni. ARISTOCRAT TECHNOLOGIES È SUL “Wherever possible, the Immigration Department offers streamlined processing to lowrisk clients, including some independent travellers and also group travellers from China through a special scheme arranged with the People’s Republic. CHRIS BOWEN, Immigration Minister. money being spent by Chinese gamblers in Macau. In a submission to the Federal Government's Asian Century review, the casinos are asking for multi-visit visas and longer term visas for Chinese tourists, clear and transparent decisions by Immigration in visa applications for Chinese tourists, an increase in the number of Australian consulates opened in China’s major cities, online visa application accessible for Chinese visitors, a user-pays faster immigration and customs processing service at airports, direct flights from China to Australia, and more Australians learning Asian languages. Five new licences granted Weike build strong library of products for French casino sector Singapore-based gaming company, Weike Gaming Technology, continues to build its strong game library, with the recent release of two new game titles: Warrior Mulan and Samurai King. Andrew Masen, Weike’s VP of Slot Gaming, commented: “We have now established a core of successful games that continues to develop a loyal following with players that has been providing outstanding performance numbers for our operators. We are committed to building on that strong foundation, in developing and regularly releasing new and exciting games.” Gus Noble, Weike’s Senior Sales manager in Macau, added: “We are very excited about the success of Weike Games in Macau, and the constant release of new games to continue to build on our initial success. One of our games, Oriental Temptation, has produced record weekly turnover and net win numbers for a major casino in Macau.” May 2012 PAGE 18 prestazioni dell'Ontario sono destinati alla chiusura, dopo che l'ente che regola le lotterie e i giochi d'azzardo in Ontario ha annunciato un grande ‘programma di espansione’, che genererà 1,3 miliardi di dollari in entrate fiscali annuali, entro il 2017; questo programma prevede la costruzione di un nuovo casinò nei pressi di Toronto. The French Ministry of the Interior issued five new licences at the end of March increasing the national total to 199 with three going to the Var province in south east France and two in Somme in the north of the country. Vikings Casino has been awarded three of the licences with one going to Joa Groupe and one to an independent businessman, Sébastien Guivarch. Mr. Guivarch will open a 50 slot venue complete with a bowling alley by the end of the year in Mer-lesBains. His investment on the Picardy coast facing the English Channel will amount to €5m. Vikings will develop a 50 machine venue further east but still on the Picardy coast at Fort-Mahon-Plage with an opening scheduled for 2013. Vikings will also build two new casinos in Fréjus and Sanary-sur-Mer. Each of these will have 100 slots each. Luc Le Borgne, General Director of Vikings stated that the three new licences will take the group’s total to 10 casinos and its estate of slots up by 50 per cent to 750, making it the fifth biggest operator in France. Politicians in Sanary-sur-Mer sued Joa Groupe in the Administrative Courts for pulling out of its development in 2009 at the height of the economic downturn. Having generated around €42m in Gross Gaming Revenue in 2011, Vikings is prepared to invest more than €23m in its three new properties. Laurent Lassiaz, President of Joa, based in Lyon, confirmed that it will be opening a €23m, 75 slot casino in Seyne-sur-Mer also in Var in a project that will also see the construction of a 700 seat theatre. punto di fare la sua comparsa sul mercato americano delle video lotterie, dopo che la South Dakota Lottery ha approvato il suo Player’s World. Questo successo rappresenta un'altra pietra miliare dell’aggressiva strategia commerciale dell'azienda Aristocrat in America, che ha fatto crescere la società nel corso degli ultimi 10 anni. Il ministero degli interni francese ha emesso 59 licenze alla fine di marzo, portando il totale nazionale a 199; tre sono andate alla provincia di Var, nel sud-est della Francia, e due alla provincia di Somme, nel nord del paese. CASINOS AUSTRIA ENTRERÀ NEL mercato del poker on-line in Belgio, dopo la concessione di una licenza A+ alla sua divisione on-line win2day. Questo permetterà all'azienda di offrire poker e giochi d'azzardo on-line ai clienti del Belgio. Nonostante non sia ancora attivato, il dominio www.win2day.be conduce direttamente al sito web di Viage, il casinò della Casinos Austria a Bruxelles. L’AZIENDA INTERNATIONAL GAME Technology ha instaurato un accordo di collaborazione strategica con PlayCity Casino, un'azienda di gaming alternativo, con 20 locali in tutto il Messico. “I giochi IGT sono le slot machines con le migliori prestazioni in Messico, e questo è il motivo per cui questo accordo strategico ci permetterà di offrire un'esperienza di gaming divertente ai nostri clienti in tutto il paese,” ha affermato Emilio Vega Jimenez, direttore operativo di PlayCity Casino. LO SPETTACOLARE LANCIO DI GALAXY Macau ha aiutato il gruppo Galaxy Entertainment a triplicare i profitti, raggiungendo HK$3 miliardi (US$387m nel 2011), raddoppiando gli introiti annuali e registrando un aumento del 158% nelle entrate al lordo degli interessi, tasse, deprezzamenti e ammortizzazione; si è trattato di un anno record. Dr. Che-woo Lui, presidente di GEG, ha affermato: “I risultati eccezionali dell'ultimo trimestre hanno confermato un altro anno eccezionale per il gruppo Galaxy Entertainment. Ciò è il risultato di una gestione esemplare, sostenuta dalla nostra filosofia 'Classe mondiale, cuore asiatico’. L'apertura di Galaxy Macau ha rappresentato il momento clou dell’anno.” News INTERNATIONAL UPDATE Austrians join Belgium deal OPENBET HAS SIGNED A MULTI-YEAR, Casinos Austria International launches website for Belgian players linked to Viage licence Casinos Austria is to join the online poker table in Belgium following the approval of its online division win2day for an A+ license, allowing it to offer online poker and online gambling games to customers in Belgium. Although not live yet the domain www.win2day.be takes traffic straight through to the website of Viage, Casinos Austria’s casino entertainment facility in Brussels. Win2day.at is the multichannel gaming platform run jointly by Austrian Lotteries and Casinos Austria. Win2day is the fourth operator to receive an A+ license, alongside PartyPoker, Partouche and Casino777. Win2day currently operates the only Austria-only poker room, which was launched in February 2003 to replace the existing WebClub.at, which had already been online since 1998. The Austrian site is built using GTECH G2 software. Another online operator Goldenpalace.be has been granted a B operator licence having been promoted from the provisional whitelist under the domain gpwin.be and is based on the Ongame Pokertek proves robust performer Annual revenue for PokerTek increased 10 per cent to US$6.5m in 2011 as growth in the US, Europe and other international markets was partially offset by a reduction in Mexico. Changes to the environment in Mexico forced the company to remove tables. Fourth quarter revenue decreased 16 per cent to $1.3m in 2011 compared to $1.6m in 2010 due primarily to Mexico. Mark Roberson, CEO and CFO, said: “Operating results for 2011 strengthened significantly as we increased penetration in our target markets, expanded our gross margins and continued to focus on reducing expenses. For the quarter, results from continuing operations improved as contribution from our target markets and reductions in our operating expenses offset the removal of games in Mexico where we await regulatory clarification.” May 2012 PAGE 20 The troubled Viage location in the Belgian capital has gained approval for an A+ licence, allowing its to offer online poker and additional casino games to customers. Network. The B+ license is for bricks and mortar businesses that are already operating gambling halls in Belgium. Goldenpalace.be is one of 10 operators with a B+ license. French-born Partouche, which operates four land-based casino in Belgium, has already launched Partouche.be whilst Casino de Namur has teamed up with PokerStars via its Circus Groupe division to offer Pokerstars.be. Lucien Barriere thwarts a transfer scam in Trouville The Lucien Barrière casino in Trouville-Sur-Mer, Normandy, north west France was the victim of an attempted swindle, which could have cost the venue €400,000. On March 14, an employee of Société Générale in Paris received a phone call from a man impersonating an employee at the casino, attempting to transfer €396,000 of winnings to a company in Georgia called Virgo Holdings Corporate. A document carrying the casino’s branding and forged signatures of the three leading managers/directors of the casino was sent through. An employee of the bank received several phone calls from people claiming to be various members of staff at the casino, wanting to ensure the transfer had been completed. Suspecting a scam, the director of the bank blocked the transfer before contacting the casino directly and reported the matter to the judicial police. A police officer said: “This type of scam has been prevalent for around three years in France. Several large listed companies have already fallen victim to it.” multi-million pound new contract extending its overall long-term relationship with Ladbrokes in a deal that will see OpenBet continue to supply Ladbrokes with its sportsbook software and also sees ‘Ladbrokes commit to OpenBet’s ‘Online Product Roadmap.’ Ladbrokes has also signed up to OpenBet’s Remote Gaming Interface (RGI), giving them access to a portfolio of content. The OpenBet Sportsbook offers Ladbrokes a flexible betting structure that can support any sporting or non-sporting event via the Internet, telephone, mobile, retail and interactive TV, all through one centrallymanaged book. OpenBet’s platform provides operators with a complete endto-end solution that gives operators control over the whole betting process. Ladbrokes has also committed to OpenBet’s Online Product Roadmap which will deliver improved overall online sportsbook performance, reliability and scalability. OpenBet Casino gives Ladbrokes the ability to create a bespoke offering from over 1,200 games, including content from OpenBet’s unique portfolio and games delivered through OpenBet’s RGI which enables third party game suppliers to make their content available seamlessly. Richard Glynn, Ladbrokes CEO said: “We’re pleased to extend our long-standing relationship with OpenBet through a more flexible agreement which offers revenue opportunities to both parties and increases the range of games we offer. This is another step on the road to developing a unique Ladbrokes customer experience.” LOTTOMATICA’S GTECH CORPORATION has signed a five-year contract extension with the Oregon Lottery to continue providing online/instants system technology, self-service lottery products and services, as well as new multimedia messaging display units. The contract extension will run through November 30, 2020, and is expected to generate total revenues for Gtech of approximately US$50m, commencing in the fourth quarter of 2015. The Oregon Lottery has been a valued Gtech customer since the Lottery’s inception in 1985. “We are very proud of our partnership with the Oregon Lottery, which dates back to the startup of the Lottery in 1985,” said Gtech President and CEO Jaymin B. Patel. Under the terms of the contract extension, the firm will provide a wide array of digital advertising display units, increasing the Oregon Lottery’s brand and jackpot awareness across retailers throughout the state. Gtech will continue providing services for the Lottery’s Enterprise Series central system; 3,500 online terminals; as well as for its 400 Lottery To Go machines and 3,500 Ticket-Scan machines. Additionally, it will continue to provide marketing support and field services. News INTERNATIONAL UPDATE MARC ATTAL, MANAGING Rank ends talks with Gala Rank terminates takeover talks with Gala Coral that would have created a new UK leader The Rank Group, which owns the Grosvenor and G Casino brands in Britian as well as the Mecca Bingo brand, has terminated talks with rival gambling company Gala Coral regarding a deal which would have made Rank the biggest gambling operator in the UK. Rank confirmed that it has been in discussions to buy Gala since January for a reported £250m but that it has now pulled out of any deal. Chief Executive Ian Burke revealed that the proposed terms would not have delivered value to shareholders and that the path forward for Rank would see it concentrate on expanding its own business. Mr. Burke said: ‘'Rank remains committed to delivering sustainable growth in shareholder value; the proposed terms of the potential acquisition did not achieve this objective. We will now concentrate on delivering our organic growth plans, including the delivery of 12 more G casinos by 2015.” Rank was being tipped for reinvestment following its eight per cent rise in firsthalf pre-tax profit, having succeeded in attracting a younger customer base to its iGaming Malta announces dates Organisers of The Malta iGaming Seminar (MiGS|12) have announced that this year’s event will take place on June 5th and 6th at the Hilton Malta. Now in its fourth year, MiGS has established itself as a ‘must attend’ event for senior level executives representing every facet of the global iGaming industry. The event’s organisation and structure is designed to facilitate networking, fact finding and securing advice from industry leaders. Content for the panel sessions is driven by attendee requests, so lively and topical debate is guaranteed. MiGS|12 is organised by gaming events specialist Swan Events and supported by a number of leading businesses, including BMIT, Greentube, Megabyte Ltd and RE/MAX Malta. May 2012 PAGE 22 Rank’s failure to agree a price with Gala has seen London Clubs International appoint Goldman Sachs to counsel on a possible deal involving its 13 casinos including several high-end Mayfair properties and the Playboy brand. LCI is currently owned by Caesars Entertainment. Grosvenor Casinos and Mecca Bingo halls with more bars and restaurants. “We have attracted significantly more customers under 35 and more women,” Mr. Burke said. Attendance at Rank’s casinos increased by 61,000 to 762,000 customers whilst visitors to Mecca Bingo increased by 50,000 to 770,000. A takeover of Gala would have seen Rank add 24 casinos to its existing estate of 35 casinos easily surpassing Genting as the biggest UK casino operator. The deal would have allowed debt-burdened Gala Coral to concentrate on its bingo and bookmaking brands. WMS joins growing list of Nevada online potentials WMS Gaming has submitted an application to the State Gaming Control Board (SGCB) for an interactive gaming licence in the State of Nevada. Orrin Edidin, President of WMS, said: “The filing of WMS' interactive gaming application with the SGCB in Nevada represents an important milestone in our efforts to support our customers' needs with a full array of products and managed services in the online and interactive arenas. By leveraging our understanding of players' entertainment needs and preferences with our expertise in creating compelling content and solutions, we have made significant progress in our development of a technology and entertainment content base that will help our customers unlock the emerging opportunities provided through online capabilities. “With the success and experience we have in online and interactive gaming through our award-winning UK-based JackpotParty.com online casino; our popular, player-appealing Lucky Cruise social casino found on Facebook and our classic slot content for mobile and other casual play users - WMS is well positioned to help our customers move forward with confidence,” Edidin added. Director for SPIELO International Casino Systems, has appointed Lai Fatt Chiang as General Manager of Casino Systems for Asia Pacific. Based in Malaysia, Lai Fatt Chiang has 10 years’ experience in all aspects of the gaming industry in Asia. His past experience includes his role as Group General Manager at RGB International, as well as three years with SPIELO International’s games division. “The appointment of Lai Fatt Chiang, who reports to Casino System’s International Sales Director Fivos Polymniou, demonstrates SPIELO’s ongoing commitment to increasing support for its existing casino systems customers in Asia,” stated Mr. Attal. “Our intent is to strengthen the partnerships with our established incountry distributor channels throughout the region. Future appointments will add further expertise to this growing team.” In addition, Marcel Heutmekers, SPIELO International Senior Director and General Manager, Asia and Latin America, has announced the appointment of Maria Garcia as Director of Sales for Asia (Casino Games). Based in Macau, Garcia has been a well-respected distributor for several slot manufacturers in the region since 2006. KONAMI GAMING IS TO ADOPT IGT’S Universal Game Adaptor (UGA) for an IGT systems solution to enable IGT's Service Window functionality on Konami slot machines. This technology allows IGT's system to manage Picture-in-Picture functionality on enabled Konami machines. It caters to the immediate needs of casino customers, as it is a great resource for operators who are not yet ready to move to a full, open standards-based games-tosystems (G2S) floor, or intend to mix legacy slot machines with newer, native G2S machines. These communication features allow operators to deliver floor-wide bonuses, loyalty programs and services to players directly in the primary game window instead of the traditional interactive LCD. Similarly, Konami Casino Management System (KCMS) will be able to manage the Picture-in-Picture capabilities on enabled IGT slot machines using the UGA. “We are very excited to join with IGT in utilising the UGA on Konami slot machines,” said Steve Sutherland, COO/EVP of Konami Gaming. “This technology will deliver new ways for operators to communicate with their players. We are also pleased to join in the push to have a more collaborative relationship with our competitors that we hope will shape the industry moving forward.” Konami and IGT customers will be able to utilise the GSA standards, to interface and preserve the game's touch screen display integrity, promoting supportability. This solution preserves the game provider's ability to continuously innovate while ensuring that their game internals are not compromised. News INTERNATIONAL UPDATE Proof of the future Dallmeier delivers the latest state-of-theart security system to the UK’s newest casino star, Aspers Westfield Stratford Dallmeier has installed a high-tech video surveillance solution at Britain’s largest casino, the Aspers Westfield Stratford City Casino. Opened in December 2011 and located at Westfield Stratford City, in the heart of east London, the Aspers Westfield Stratford City Casino represents a new casino model in a fun and relaxed atmosphere. The casino currently has 50 gaming tables, 150 gaming machines, 100 electronic gaming terminals, a sports book as well as bars and restaurants with views overlooking the 2012 Olympic park. Dallmeier, in partnership with Grace James Security, have installed the largest CCTV system in any UK casino. The state-of-the-art Dallmeier SeMSy system installed at the Aspers’ casino is both innovative and one of the most user-friendlly systems on the market according to David Livermore, Group Security and Surveillance Manager for Aspers Casino Group. He said that the product was specifically chosen for its user-friendly interface, its intuitive operation and the recognised after-sales service provided by “A company that really knows casinos,” commented Mr. Livermore. SeMSy III is a high-performance and future-proof video management system with highest reliability, achieved through an elaborate redundancy concept. It offers a comprehensive range of functions, including the display of live images, various search options within the footage, the control of PTZ cameras and an easy archiving of relevant sequences. Over the years, Dallmeier has repeatedly given fresh impetus to the market with new developments and innovations. The world’s first DVR for example, which introduced digital recording to the entire CCTV industry, came from Dallmeier. The multi-sensor system Panomera will have a similarly groundbreaking effect: This unique camera technology has the potential to revolutionise the market and open up completely new possibilities to the video security industry. This and the extensive experience in the CCTV and IP field have led to a top position in the international market for digital video surveillance systems. The cameras’ pictures are recorded on several DMX 1600 Smatrix. The Smatrix is a hybrid VideoIP appliance with integrated storage system. It is characterised by its space-saving design as well as by its low power consumption and low thermal output. It is ideally suited for applications requiring highspeed recording, expanded storage capacity and low power consumption while ensuring maximum security. May 2012 PAGE 23 News INTERNATIONAL UPDATE Paving the Internet Highway The Bulgarian government approves new measures to allow gambling on the Internet ELECTRONCEK, THE MANUFACTURER The Bulgarian Parliament has now adopted the long expected Law on Gambling, which will see the regulation of online gaming in Bulgaria and increased requirements for investment and control for gaming operators and manufacturers. The new gaming law aims to be a step forward in modernising the regulatory framework, which allows new technologies to be applied to the gaming market in Bulgaria and furthermore will allow operators to offer more advanced and more innovative products to their customers. The legalisation of remote gaming is an important change, which ranks Bulgaria among the countries regulating this activity and ensuring the quality of services to their customers. According to the Bulgarian Gaming Association (BTAMOGI), the new gaming law will have a big impact on both operators and manufacturers. “The high requirements for operators who have to prove their investment and to increase the minimum number of gaming equipment will lead to the closure of a number of gaming halls, which cannot meet these requirements,” it warned. “Meanwhile other operators will purchase new equipment in order to meet requirements and this will make the market more dynamic during the next 18 months.” The new gaming law also foresees increased requirements for manufacturers, who will now have to prove the initial investments and recourses for licensing. The BTAMOGI spokesperson added: “The process of development, implementation and manufacturing of products for the gaming industry is complicated and requires insurability and security of the gaming equipment. This can be achieved only by investing in major developments and testing in independent laboratories. In addition to the above requirements for the manufacturers an increased control of the gaming equipment distribution is foreseen by the law.” The market environment in Bulgaria has stagnated due to the challenges facing operators. This is dictated not only by the fact that less is being spent by consumers, but also that the state and tax policy are proving restrictive to the business. They dramatically increased the tax rates for gambling by 70 per cent two years ago, May 2012 PAGE 24 “The requirements for operators who have to prove their investment and to increase the minimum number of gaming equipment will lead to the closure of a number of gaming halls, which cannot meet these requirements,” BTAMOGI. which led to the value of the sector decreasing by 40 per cent. The Gaming Law sets new requirements for the investments, an increased minimum of the gaming seats, etc., which will lead to further displacement in the industry. The legal operation of online games and betting will also change product supply on the market, where players will have new options to choose from. These factors will change the market, where operators will have to learn how to work in this new environment. Demand forces Konami into Las Vegas expansion Having seen strong growth in sales, Konami Gaming is expanding its Las Vegas headquarters. Steve Sutherland, Chief Operating Officer at Konami Gaming, said: “We have simply outgrown the space we are in, so we are moving our growing Systems group to an adjacent building to provide both groups, Systems and Games, with more room to operate,” said Sutherland. In total, Konami is picking-up approximately 25,000 square feet of needed office space. Konami’s success on the games side of the business has been driven by its Podium, Podium Slant, Advantage 5, and Advantage Revolution cabinets. Popular themes include Electrifying Riches, Fire of the East and Rock Around the Clock. Mr. Sutherland added: “We continue to see strong double digit ship share figures on the games side of our business, and the demand for our industry-leading system, KCMS, continues to grow as customers learn more about its unparalleled reliability and marketing horsepower. In fact, we were recently selected to replace existing systems with KCMS at several casinos in the markets we serve. If we continue to stay focused on putting out solid games and systems products and supporting them with worldclass customer service, hopefully we will be expanding again in the future.” Ross O’Hanley, Vice President, Domestic Game Sales, added that Konami would continue to unveil innovative products with the launch of the all-new Fortune Chaser multi-level progressive game and Dynamic 5 cabinet in 2012. of gaming products by Interblock, has announced the signing of a distributorship agreement with South African company, Atomic Gaming. Through extensive research by the largest independent distributor of gaming equipment in Africa, Atomic Gaming explored various options in search of a manufacturer of premium automated and semi-automated table games. Atomic Gaming believes Interblock’s luxury gaming products distinguish themselves from competitors in all aspects. “We are pleased to form this agreement as it will strengthen us in our on-going efforts to service our customers’ needs for innovative and top performing gaming products,” commented Cliff Lamberton, MD at Atomic Gaming. “This agreement will bring South African and African customers automated and semiautomated table games of the G4 Organic Range by Interblock.” “Signing this distribution agreement with Atomic Gaming is the completion of a new business relationship, new development and focus. This gives us an opportunity to enter a new market, where Interblock is hoping for extensive presence in the South African market,” added Tomaz Zvipelj, CEO of Interblock. DURING THE ELA SHOW IN MEXICO this month, Merkur Gaming is to present its latest games together with its partner Jestronic. The highlight on the Merkur stand will be the innovative themed game ‘Cantinflas’ staring the hugely popular Latin American character. Further Cantinflas games are already in the pipeline. In addition, Merkur will showcase new games in the multigame ‘Games Unlimited’ series. All game packages are available in the ergonomic Vision Slant Top cabinet as well as the casino-style cabinet ‘Premium Casino.’ Merkur’s latest cabinet is the ‘Highflyer’ with its ‘floating’ 26ins. top monitor. This pioneering cabinet was specially designed to enhance player comfort and strengthen customer loyalty. Merkur Gaming’s target is to present the company as one of the leading exponents in the sector and bring the Merkur brand to the people of Latin America. “We are confident that the proven high-class quality of our products will win over the guests of the ELA show,” commented Thomas Niehenke, COO of the Gauselmann Group. News INTERNATIONAL UPDATE DRGT to distribute Konami Konami slots to hit Germany, Belgium and Luxembourg courtesy of DRGT distribution WITH OVER 500 NEW INSTALLATIONS Konami Gaming and DRGT have signed a deal that will see distribution, service and sales of Konami slot machines to DRGT in three key European countries – namely Germany, Belgium and Luxembourg. Now the combination of stepper slots (the Advantage series) and video-based slots (Podium) are available in three more European countries. Added to this is the premium cabinet – the Advantage Revolution Premium which is a change to the status quo as this new slot machine features two high-definition video screens combined with traditional mechanical reels that switch back and forth to keep players engaged and entertained longer. The rotating reel box with three different play areas creates a variety of bonus game options – bringing a unique gaming experience to any gaming location. Jovica Perovic, Director of International Sales at Konami Gaming, said: “Konami Lone Butte adopts Organic Roulette Interblock has recently installed its Organic Roulette at Lone Butte Casino in Chandler, Arizona, where it will be providing players with bets on a live game, but at a much faster pace and with immediate pay outs. Interblock's Organic Roulette is a fully automated version of the roulette game. Danny Ouellette, Sales Manager, for Interblock USA said: “We are very excited to place our first Organic Roulette bank of games at Lone Butte Casino. The Arizona market is very excited to have real roulette in this format that brings the thrill of live table games to the Arizona area. We look forward to future opportunities with all three of Gila River Casinos locations.” “Gila River Casinos consistently strives to offer our guests the most innovative entertainment options available on the market. Interblock’s new electronic table was the perfect opportunity to provide Lone Butte Casino’s guests a fresh and exciting game,” added Carolyn Thompson, General Manager for Lone Butte Casino. May 2012 PAGE 26 “We are very proud to be supporting Konami in Germany, Belgium and Luxembourg. We have already in this short period of time signed our first agreement with a German casino for Konami slots.” JOOST VAN EGERAAT, DRGT. and DRGT share many of the same objectives, both providing slot products that enhances casino patrons experience and simultaneously provide operators with new and unique games that will increase revenue and drive businesses forward. This agreement additionally proves Konami’s continuous commitment to expanding its product presence in Europe by partnering with reputable and well-established distributors to offer the latest products to players throughout the important markets in this territory.” Ameristar announce take over of Mojito Pointe in US Ameristar Casinos is taking over the construction of the Mojito Pointe casino in Lake Charles, Louisiana, having bought out its owners Creative Casinos for US$32.5m. The resort, the last remaining riverboat gaming license available in Louisiana under current law, will have 1,600 slots and 60 table games, a hotel with at least 700 guest rooms, an 18-hole golf course, a swimming pool and spa and other resort amenities. Ameristar’s plans represent a significant expansion of Creative’s design, which contemplated a 400-room hotel. The existing license conditions require Creative to invest at least $400m in the casino project, including the development of a showroom facility that Ameristar is proposing to eliminate. In seeking the approval of the Louisiana Gaming Control Board, Ameristar is proposing an increase in the minimum investment commitment to $500m. Ameristar expects to open the resort in mid-2014. Gordon Kanofsky, Ameristar’s Chief Executive Officer, said: “We believe the development of this project, which will cater to patrons from the large and growing Houston metropolitan area as well as other southeastern Texas and southwestern Louisiana communities, represents an excellent opportunity for Ameristar’s growth and diversification. By bringing our best-in-class approach to casino development and the guest experience to one of the country’s largest but most under-served gaming markets, we believe we can create incremental value for our shareholders as well as economic development and jobs for the Lake Charles community. We look forward to sharing our vision for our Lake Charles resort with the Louisiana Gaming Control Board as we seek its approval to allow us to move forward with this project.” in North America and two majors installations completed in Malaysia and Macau, table progressive specialist DEQ’s revenues from direct leasing grew by 82 per cent over the last year. During the year up to November 30, 2011, DEQ increased its installation base by 573 units and 84 units were either removed during the year or were on free trials yielding 489 net units worldwide. These net units generated an average annual recurring revenue of $3,500 per unit for a total estimated $1.7m additional revenue. Earle Hall, President and CEO of DEQ, said: “With more than 1,500 units installed worldwide, DEQ's products have proven their acceptance and viability. With 573 new units installed in 2011 and two major installations completed in Asia, we are very confident in the potential growth of all of our product lines in 2012. While the loss of royalties from the Severn Project negatively affected our cash position in 2011, our accelerated growth has largely compensated for this and we look to the future with great excitement as we see the growth in the US, Macau and other key markets.” GOLDEN NUGGET, THE OWNER OF THE famous downtown Las Vegas casino of the same name is positioning itself for movement in the Nevada gaming online sector by teaming up with a Chiligaming to launch a free-play website within the next Quarter. French-born Chiligaming will be Golden Nugget’s exclusive online gaming partner in anticipation of the legalisation of online gaming in the US. Its proprietary iGaming platform, which enables it to connect to any poker platform or gaming content provider, is a central feature of its US proposition and is designed to both facilitate swift entry into the market and maximise options for the Golden Nugget. Alexandre Dreyfus, Chiligaming's CEO and Founder, said: “Chiligaming is thrilled to partner with Golden Nugget, which has a very strong brand presence across the US. With its Las Vegas, Laughlin and Atlantic City properties, it is ideally and uniquely positioned for all of the online developments that lie ahead.” Golden Nugget’s Chairman and Owner, Tilman Fertitta, added: “We started an intensive process approximately nine months ago and looked at more than a dozen Internet gaming companies and selected Alex and Chiligaming because they were experienced in online gaming in Europe and demonstrated incredible passion, talent and knowledge which our team found to far exceed their competitors.” News INTERNATIONAL UPDATE GLI EUROPE HAS Hitting online cruise control WMS Gaming has teamed up with Large Animal Games to present its content on Facebook WMS Gaming has joined Facebook with its game content being used in The Lucky Cruise social casino, which is being distributed on the social networking site by 6Waves/LOLApps. Large Animal Games, an independent creator of unique social and mobile games has teamed up with WMS to launch the S.S. Lucky Cruise, an advanced luxury liner fuelled by luck. By playing games and enlisting friends’ help, players collect luck that powers the ship to exotic destinations around the world. Each port of call offers bonus games that earn lucky charms. Charms allow players to strategically influence game outcomes in several ways, such as ‘nudging’ reels to create new wins. In addition, players can unlock new charms and destinations, improve game outcomes and customise their casino. For Orrin Edidin, President of WMS, the move into social networking was a natural progression as WMS looks for new players. “We joined forces with Large Animal Games almost a year ago as part of our initiatives to prove how WMS slot content can be ‘socialised’ to attract new audiences for WMS slot content at our land-based customers’ casinos and to partner with casino operators seeking to enter the social casino space,” he explained. “By working with Large Animal Games, a world-class social games company, to develop the Lucky Cruise social casino, we are introducing entirely new audiences to the casino gaming experience, thereby demonstrating our ability to adapt our proven slot content to the social gaming space, which we believe will be an important driver in further engaging our land-based customers’ current players and in attracting new players to their facilities.” Wade Tinney, CEO of Large Animal Games, sees the combination of Large Animal Games’ social game expertise and WMS’ content as an opportunity to bring the proven gaming innovation and excitement that WMS has on casino floors to the social game arena. “Lucky Cruise offers instant recognition and playerappeal to fans of WMS’ leading game content, but the strength of the design is its appeal to social game audiences who are not necessarily slot players,” said Mr. Tinney. “Our play mechanics go far beyond the one-dimensional nature of May 2012 PAGE 28 “We are gaining important insights into the social game space, and the next generation of players that will lead to further innovation.” ORRIN EDIDIN, President WMS. other Facebook slot content, transforming passive and solitary play into an active, strategic and social experience involving a suite of games. We’re already seeing this broad appeal to online players as Lucky Cruise is one of the most successful games we have launched to date. Lucky Cruise has already garnered tremendous early success, as evidenced by the number of monthly and daily active users.” Jim Ying, Senior VP of Publishing at 6L added: “Lucky Cruise offers not only high quality slot action, but adds a light strategy component that has already proven very popular. In addition, it’s simply a more social experience than other slot games in the market.” IGT and PlayCity partner in the Mexico City market International Game Technology has been named a strategic partner by PlayCity Casino, an alternative gaming entertainment company with 20 slot properties throughout Mexico. “IGT games are among the best performing slot machines in Mexico, which is why this strategic agreement will enable us to deliver fun and entertaining gaming experiences to our players across the country,” said Emilio Vega Jimenez, director of operations at PlayCity Casino. IGT will provide PlayCity Casino with the latest technology in machines, themes and systems, such as the sbX casino management solution and IGT Floor Manager, allowing the casino to have unlimited access to more than 300 themes in IGT’s game library, optimising the games’ performance and improving player experiences. “Dan Mikesell, IGT regional VP of sales for Latin America stated: “This partnership allows IGT to expand its products throughout one of the leading casino entertainment companies in Mexico while providing unique gaming experiences to their players.” PlayCity Casino will have the tools and resources to create a differentiated and compelling gaming experience for their players. IGT has brought sbX to market with an emphasis on interoperability, and it is the industry’s first GSA compliant server-based solution. announced plans for GLI University’s 2012 European Roundtable. The 2012 European Roundtable will be staged May 9-10 at the Marriott Hotel in Budapest, Hungary. The conference is presented free of charge to regulators, and registration is available now at www.gaminglabs.com/euroundtable2012. Room reservations are available at the Budapest Marriott. “There have been many dramatic developments in terrestrial gaming, lotteries, and in iGaming over the past year, and it is extremely important for regulators to be continually educated on developments that may affect their jurisdictions,” said GLI Europe’s Managing Director Martin Britton. “That is the whole purpose behind our Roundtable series – to bring regulators together to listen, learn and share common experiences for the good of the entire industry,” he added. Last year’s European Roundtable drew more than 40 regulators from 21 countries. Many jurisdictions attended the Roundtable for the first time in its seven-year history, including Czech Republic, Greece, Hungary, Montenegro, Poland and Romania. “We strongly recommend that finance ministers, CIOs, CTOs, iGaming regulators, lottery regulators, gambling commissions and gaming committees, security directors and slot operations directors attend the Roundtable. We are bringing in leading experts to discuss today’s most relevant topics, and we are confident these will be two days extremely well spent by all attendees,” Mr. Britton said. Scheduled to present at the event is a mix of the region’s most influential technology experts, iGaming and land-based regulators, leading suppliers and GLI staff. A complete agenda will be released in the near future. FUTURELOGIC HAS named Steve Zbin as Customer Experience Manager. In this capacity, Mr. Zbin will act as a valuable resource and point of contact for customers with inquiries about technical or service-related issues regarding FutureLogic products. This first-ofits-kind position in the gaming market reaffirms FutureLogic’s superior customer service program and assures world-class support for existing customers, as well as those just beginning to adopt the company’s popular TITO printers and promotional couponing solutions. Nick Micalizzi, FutureLogic’s Vice President of Sales and Marketing North America stated: “As FutureLogic’s new Customer Experience Manager, Steve will help solidify our stellar reputation for customer service. His proven record in gaming sales and management and his educational background in technology make him the ideal choice for supporting our customers as they embrace these innovative technologies.” News INTERNATIONAL UPDATE Oxford lands Oasis system Aristocrat extends Oasis 360 system footprint into the New England casino gaming market Aristocrat’s Oasis 360 is expanding with its first entry into New England at the soon-to-open Oxford Casino. Oxford Casino will celebrate its grand opening this summer, and the casino has been working with Las Vegas-based Silverton Casino Hotel since last year to assist with the preparation of the gaming floor, property amenities, and the selection of a casino management solution provider. Craig Cavileer, President of Silverton Casino Hotel, said comprehensive customer management features is one of the reasons they selected Oasis 360 along with the flexibility needed to help retain a competitive advantage. “As Silverton continues to support and develop the Seeben’s bingo calling in Europe Urbain Thewissen of Seeben exhibited the Belgium-based company's latest bingo machine, Daytona, on the stand of Nationale Electronica at the Rimini show in Italy. While the machine is currently in homologation with SiQ, Seeben expects approvals within the next few months, with anticipation already building in the market for a new bingo product in the Comma 6a sector. Seeben has also developed the machine for the Spanish market with two versions applicable for both bar and arcade markets and has confirmed that national homologation for Spain is complete, with individual autonomous testing now underway. Mr. Thewissen also revealed that Seeben has a further three products undergoing testing for its domestic market. The first approval is expected to be iJack, a blackjack mutliplayer from Alfastreet that Seeben is distributing across Belgium. “This is the first high-quality black-jack multiplayer tested in the Belgian casino and arcade market,” stated Mr. Thewissen. “We are very excited about its prospects in the Class I (casino) and Class II (arcade) markets.” Expect future announcements from Seeben soon, including details of the company’s recent success in Asia. May 2012 PAGE 30 THE GOLDEN NUGGET ATLANTIC CITY “We have said over and over again that we don’t sell systems, we develop partnerships, and for one of our longterm partners to expand their trust with us is very gratifying.” KELLY SHAW, Aristocrat VP of System Sales and Marketing. operations of Oxford Casino, Silverton, in partnership with Oxford Casino, evaluated several different slot systems, and found that Aristocrat’s Oasis 360 casino management system was the best fit for the new casino in Oxford, Maine,” Mr. Cavileer said. Oxford Casino General Manager Jack Sours said he is quite happy to be working once again with the Oasis 360 system. “The system’s analytical tools, its SpeedSolutions suite bonusing features, and Aristocrat’s level of customer service make Oasis 360 the right choice for Oxford Casino,” he said. Evolution awarded online Class 4 Malta LGA licence Evolution Gaming has been awarded a Class 4 B2B (Business-to-Business) Licence by the Malta Lotteries & Gaming Authority (LGA). Although awarded as a B2B licence to Evolution as a live gaming platform provider, the licence offers significant business benefits to B2C (Business-to-Consumer) clients looking to stream Live Casino services across Europe. Previously the B2C gaming operator also needed to have a Malta LGA licence, but following a legislative amendment in 2011 this is no longer the case. Currently, Malta is the only full EU Member State that explicitly licenses and regulates B2B providers separately from B2C licensing. Malta also provides significant tax advantages and other business incentives for gaming providers and clients. According to Evolution, there are numerous advantages in choosing a Malta-licensed platform provider. Firstly, risk is reduced – by knowing with certainty that the provider and its games have met the rigorous standards of a reputable authority in an EU jurisdiction, and that adequate business continuity and disaster recovery systems are in place. Secondly, using a B2B provider that is specifically set up to service the reporting and compliance requirements of regulated markets enables the B2C operator to cut costs and operational overheads. Allied to this second point, the B2C operator can benefit from further significant legal and commercial advantages through clearer separation of roles and a transfer of certain responsibilities to the B2B licensee. is about to unveil an extensive US$150m renovation project in order to bring guests a more refined, modern resort experience by transforming the failing Trump Marina into a world-class premier resort destination, restoring the strong Golden Nugget brand, owner Tilman Fertitta is fulfilling his promise to revitalise the Marina District, bringing new energy and economic promise to Atlantic City. Mr. Fertitta’s commitment to Atlantic City's renewal resulted in the transformation of one of Atlantic City's properties into one with a significant competitive advantage and promise. “The transformative renovation of the Golden Nugget will only increase the awareness of the already highly recognised Golden Nugget brand,” explained Mr. Fertitta. With the addition of several new signature restaurant concepts, a six million dollar salon and spa, plus new lounges and clubs, gambling is only part of the multimillion dollar transformation. The newly remodelled, 80,000 sq. ft. casino floor features new carpet, modern columns, light fixtures, rich fabrics and hundreds of new slot games. A brand new Poker Room offers 20 smoke-free tables with a wide variety of games including No Limit, Pot Limit, Texas hold 'em, 7 Stud, Omaha and more. THE GAMING division of Scientific Games has announced that Andrew Ludlow decided to leave the company at the end of April to pursue other opportunities. Steve Frater, Executive Chairman of the Gaming division commented, “Andrew was one of the cofounders of Games Media in 2003 and has been instrumental in managing the business through the many changes that the industry has undergone. More recently he has also played a key role in the Barcrest business following its acquisition. The company is indebted to Andrew for his huge contribution and wishes him all the best in the future.” Chris Sullivan (pictured) has been appointed to the position of MD for Barcrest and Games Media’s pub, bingo and arcade businesses. News INTERNATIONAL UPDATE LOU RUDOLPH HAS Forging ahead in Penn State Latest Pennsylvania casino opening helps push the state into second spot in the US Valley Forge Casino Resort has become Pennsylvania’s 11th casino, unveiling its vibrant, sophisticated US$150m look, including an array of amenities, featuring Pennsylvania’s most exclusive casino floor, contemporary restaurants, bars and nightclub. Valley Forge Casino Resort is the region’s only full-amenity gaming resort, featuring 486 guest rooms and suites. Business travellers and conference-goers will find everything they need, including 100,000 square feet of state-of-the-art exhibit, meeting, conference and banquet facilities. Overnight guests also can enjoy Valley Forge’s signature fitness center and spa. The newly rebranded Casino Tower will feature 600 slots, along with 50 of the best table games, including Blackjack, Craps, Roulette, Pai Gow Poker and Baccarat. “Today is the culmination of so much hard work by our team, local community officials, private enterprise and the Pennsylvania Gaming Control Board,” said Valley Forge Casino Resort President and CEO Saverio “Sal” R. Scheri III. “I’m excited for our guests to experience the Pennsylvania law dictates that anyone who wants to gamble at Valley Forge must spend at least $10 in the other facilities at the Valley Forge Convention Center, including staying in either of its two hotels, eating in the restaurants, shopping in the two retail outlets, or relaxing in the spa. sophisticated atmosphere that makes Valley Forge Casino Resort a one-of-a-kind destination in Southeast Pennsylvania. This partnership has helped to open what we believe is one of the finest gaming resorts on the East Coast. When guests step through our doors, they will be stepping into the region’s most sophisticated and intimate gaming experience. We’re proud to be an active member of our community, and we look forward to doing everything we can to help improve and enhance the quality of living here in Montgomery County,” Scheri said. Casino chairman Ira Lubert added: “We are different, not like the others in the region. This has more of a well-run, membership-club feel to it.” APEX releases additional GSA releases new games for Magic Mobile system standard APEX gaming’s Magic Mobile directly to the player and acts The Gaming Standards Association has released the latest update to its landmark System To System (S2S) standard. The new S2S v1.6 Message Protocol is a giant leap forward and is designed so that software can be downloaded to site controllers and then installed on electronic gaming machines, or EGMs, using GSA’s Game To System (G2S) protocol. S2S v1.6 also includes updates to the player tracking functionality providing better alignment with G2S. This also marks another significant step in GSA's efforts to provide support for Internet gaming. Operators and suppliers will benefit from the new standard as they seek to integrate player activity from multiple gaming channels into a single view of the player. May 2011 PAGE 32 App was introduced to the international market back at the ICE in January, enabling player favourite APEX games to be played free-of-charge on smartphones and tablets. The application now has six games for download with the latest addition - Red Hot Fruits - a very popular games that has proven to be one of the all time favourites amongst players around the world. Operators are increasingly using this App as a marketing tool. The App’s ‘Find Apex’ functionality informs players as to where the latest APEX land-based gaming machines can be found. The platform advertises tailored information joined Suzo-Happ as Regional Sales Manager with responsibility for OEM sales to Italy, Greece and Eastern Europe. At the same time, the European (EMEA) sales management team has been restructured to reflect a renewed focus on new market expansion, with Harald Wagemaker promoted to Sales Director. Mr. Wagemaker has already amassed experienced as sales director with responsibility for personnel, products, distributors and growth strategies for internationally-renown companies such as Epson and will be making strong use of his experience in his new position. Mr. Rudolph previously supported JCM as Sales Manager and interim Sales Director in Europe. Marcel Oelen, Managing Director for the Suzo-Happ Group EMEA, commented: “The Suzo-Happ Group has grown to be the preferred spares and component supplier to the gaming and amusement markets on a global scale. Our future is very bright given the additional opportunities as an OEM supplier and new markets we are reaching out to. The changes we have made to our sales management team correspond perfectly to our strategy.” The Suzo Happ Group is a company strongly positioned to support all the industry’s needs for spares and components. The diversification of gaming markets around the globe, however, places a real challenge on component and spares suppliers. Manufacturers are increasingly turning to suppliers with a global focus to reflect their own company strategies. This strategy - coupled with the long-standing reputation for quality, service and pricing - has both made the SuzoHapp Group the number one international spares and component supplier to the gaming and amusement industries and explains further company growth. as an excellent tool to attract new customers. A further essential point is that the games on Magic Mobile use exactly the same mathematics as the APEX games in landbased operations. The Suzo-Happ Group demonstrates its commitment by supporting both manufacturers and end users. New products are welcomed more quickly to the market and new ideas can be researched and then developed into next generation products that fit operator requirements. Johannes Weissengruber, CEO and founder of APEX gaming, said: “Our strategy reaches out to both players and operators. As we use exactly the same mathematics, this is an excellent introduction to new players. Consequently, both regular and new players can find the nearest land-based APEX games should they wish to play the games on our stateof-the-art gaming machines when using ‘Find APEX’.” An ever-growing R&D department in Europe makes use of the high-tech production site in China. Therefore, the Suzo-Happ Group is in the position to not only supply the industry with the largest and highest quality choice of spares and components - Suzo-Happ can also manufacture components specifically for manufacturers - thus opening the door to production in China and managed completely by Suzo-Happ. Naturally the products and solutions of the Suzo-Happ Group are spreading to new markets too. Insight PENNSYLVANIA GAMING PENN STATE TAKES SECOND SPOT IN US Pennsylvania’s decision to expand its gaming footprint is paying major dividends as revenues surpass New Jersey A new monthly record for Pennsylvania's eleven casinos has seen it cement its place as the United States’ second top earning casino market, surpassing New Jersey and second only to Nevada. The State’s casinos generated more than US$233.1m in gross slot machine revenue during March, its highest monthly total since Pennsylvania's first casino opened in November 2006. Pennsylvania actually surpassed New Jersey in July 2011. Analysts claim its casino sector is capable of generating US$3.66bn compared to a $3.3bn market for New Jersey. increased from nearly $590.8m in the first quarter of 2011 to about $638.9m in the first quarter of 2012. These figures don’t include Valley Forge Casino Resort, which opened on March 31. The most impressive increases came at Sugarhouse, VIRTUALLY EVERY JURISIDICTION WOULD KILL FOR THAT KIND OF GROWTH IN A SLUGGISH ECONOMY. The previous personal best for Pennsylvania was recorded in July when the casinos brought in $218.3 m. Most of the casinos in Pennsylvania brought in more money from slots in the first quarter of 2012, according to numbers from the Pennsylvania Gaming Control Board, when machine revenue increased by about 8.3 per cent compared to the first quarter of 2011. Only Harrah's Chester Downs saw a decrease. which saw a 25 per cent increase over last March and Parx which posted an 8.7 per cent increase. Mohegan Sun at Pocono Downs in Plains Township and Mount Airy Casino Resort in Monroe County both generated increases in GGR of more than five per cent. The market, which boasts 26,306 slots, The best figures were recorded at Parx May 2012 PAGE 34 “It shows that the Pennsylvania market is still expanding. It just shows that the casinos are still drawing more patrons in.” RICHARD MCGARVEY, spokesman for the Pennsylvania Gaming Control Board. Casino, which took in more than $37m in slots revenue. Sands Casino Resort Bethlehem came in second with slot machine revenue increasing by 19 per cent in March compared with the same month a year ago. Sands raked in $28m compared with $23.6m in 2011. Joe Weinert, senior vice president of Spectrum Gaming Group, described Pennsylvania as being the ‘envy of the casino industry.’ “Virtually every jurisdiction in the country would kill for that kind of growth, especially in a sluggish economy. Pennsylvania is still in the growth mode. It had slots opening and then table openings and they reaped the benefits and continue to add products in the casinos. Pennsylvania simply has a lot of attractive markets.” The move into second place has been completed in just six years. Pennsylvania moved to legalise 14 slot-machine casinos in July 2004 with Mohegan Sun, at Pocono Downs in Wilkes-Barre, becoming the first to open in the state in 2006. Valley Forge became the state’s 11th casino when it opened in April. A second casino is still to be finalised in Philadelphia, whilst a resort planned for Pittsburgh remains embroiled in litigation with the remaining license tied to a yetto-be built racetrack. Insight ASPERS GROUP ASPERS AT LARGE IN MILTON KEYNES Aspers snaps up a second ‘large’ casino licence in the UK with the opportunity to develop a new casino within the Xscape complex Having shown what can be achieved with a new style ‘large’ licence at Westfield in London, Aspers has been given the opportunity to now shine in Milton Keynes. The award follows six years of planning, meetings and discussions with Milton Keynes Council, Aspers will get the opportunity to develop a £10m casino at the existing Xscape complex. The council’s licensing sub-committee said the winning bid was judged to provide the best all round package to Milton Keynes. The new 3,391-square metre casino will be located on the ground floor of Xscape Milton Keynes, in the heart of the city’s leisure quarter. The casino will be accessed by a new external entrance created on the southern elevation of the Xscape building. Milton Keynes’ Licensing Committee has recognised that our bid delivers the best operator in the best location within the best development. We now look forward to turning our dream for Aspers MK into reality over the coming months.” ASPERS WILL ANNUALLY DONATE £500K EVERY YEAR THE CASINO IS IN OPERATION FOR THE COUNCIL TO SPEND LOCALLY. Aspers MK will create 250 jobs. Xscape already includes an indoor real snow slope, rock climbing, indoor skydiving, bowling, 16 screen Cineworld cinema, bars, lifestyle shopping, restaurants and cafes. PY Gerbeau, Chief Executive of X-Leisure, owners of Xscape, added: “Since arriving in MK in 2000, our focus has always been to deliver a first class entertainment experience. Working with Aspers, who are a well-respected market leader in the casino industry with an established and proven track record, we’re very much looking forward to welcoming the new casino as part of the Xscape experience.” Damian Aspinall, Chairman of Aspers, said: “We are delighted that, after a detailed and comprehensive assessment, Aspers’ philosophy is that there should be something for everyone, providing live gaming and all-round entertainment in a “We are delighted that, after a detailed and comprehensive assessment, Milton Keynes’ Licensing Committee has recognized that our bid delivers the best operator in the best location within the best development. We now look forward to turning our dream for Aspers MK into reality over the coming months.” DAMIAN ASPINALL, Chairman of Aspers. stylish environment. The widespread appeal of this approach is clearly demonstrated in the successful launch of Aspers Westfield Stratford City. Since opening in December 2011, this casino has already become the most popular, and most visited, in the country. As such the new Aspers MK will provide a relaxed live gaming experience with many exciting and impressive facilities, including gaming tables, electronic gaming, slots, poker, casual dining restaurant and bar, entertainment area and a Sports Bar. Aspers will make an annual donation of at least £500K for every year the casino is in operation, which the council will spend on the local community with new initiatives. This outcome has been the result of two years’ work by a small team of council officers and advisors who enabled all three applicants to carefully construct their final bids. Aspers beat off bids from Apollo and Grosvenor to secure its second of the new licences. Councillors were provided with details of the projects under nine different headings, and had to make the final decision to ensure a quality product would be delivered by the winner. Milton Keynes’s location in the South East Midlands benefits from more than 8m people living within a one hour drive, so the Borough is considered a good location for casino development. Milton Keynes was one of eight places in the UK given the right to build a large licence casino by the Gambling Act 2005. May 2012 PAGE 35 Insight COTAI STRIP MAY THE FOURTH BE WITH YOU The opening of the Sands Cotai Central marks the next chapter in the remarkable story of the world’s largest tourism project Las Vegas Sands has opened its fourth casino in the burgeoning market of Macau with Sands Cotai Central flinging its doors open on April 11 with 1,800 hotel rooms. Located at the centre of the Cotai Strip and directly across from Sands China’s Venetian and Plaza Casino properties, the 13.7m sq. ft. integrated resort is to feature two casinos amounting to 300,000sq.ft of gaming space and a host of entertainment amenities and attractions when completed. Once completed next year it will boast 5,800 hotel rooms under the brands Conrad, Sheraton and Holiday Inn, surpassing the 3,000 rooms of the nearby Venetian by a substantial margin, making it in many analysts’ eyes the biggest gaming resort in the world. The number of rooms at Sands Cotai Central is clearly a key part of its business model. It is already being described as the ‘biggest tourism project in the world’ and a ‘game changer’ by those who see the casino as bringing much more than simply extra VIP Baccarat tables to a part of Macau that Sands China chairman Sheldon Adelson described as nothing more than a ‘swamp’ before its redevelopment. “There were few believers in my vision for the Cotai Strip when the site was May 2012 PAGE 36 basically under water,” Mr. Adelson explained. “The land was reserved for a fireworks factory. No one believed that this was a viable place for an integrated resort. With the completion of Sands Cotai Central, that same spot will be home to thousands of hotel rooms, millions of square feet of retail, meeting and convention space, dozens of restaurants and so many other attractions. The opening of Sands Cotai Central is a game changer for the future of Macau as a leisure, entertainment and business location. We are proudly looking forward to introducing visitors from around the world to the largest integrated resort development ever constructed. We're going to make Macau a city of business, conventions and leisure tourism.” During the first phase of the property’s launch, more than 600 rooms and suites under the Conrad hotel brand and more than 1,200 rooms from Holiday Inn were unveiled. It also officially opened its meeting, convention and retail space, which, the company said, marks another milestone in the company’s efforts to help Macau ‘reach its full potential,’ with more than $8bn invested to date. Cotai Central will eventually host two themed casinos called Himalaya and Pacifica. Himalaya opened in phase one with 600 slots, 216 gaming tables and “We are witnessing a historic moment with the opening of Sands Cotai Central. The Cotai Strip is the largest tourism project on the planet. People said it couldn’t be done; but we have shown that nothing is impossible. We made a promise to Macau to develop integrated resorts with non-gaming attractions to bring in a more diverse demographic of visitors; and that’s exactly what we’ve delivered.” SHELDON ADELSON, Chairman, Sands China. four semi-automated gaming tables connected to 200 player terminals. A further 150 VIP tables can be found at the Paiza, Cotai Central’s dedicated area for VIP premium and junket players. Sands wants to bring a further 200 tables to Pacifica when it opens in the third quarter. Sands China president and CEO Edward Tracy revealed the focus for the new casino resort would be on mass-market hospitality and gaming, adding that Macau was a supply driven market. “It’s a market that has been driven, since its inception, by capacity,” she said. “The addition of hotel rooms, casino capacity and retail and entertainment is going to drive significant growth. It's our mission to create more reasons for visitors to come to Macau and to stay longer once they arrive, firmly establishing Macau as Asia’s must-visit business and leisure destination. The addition of our approximately 6,000 new rooms and suites to the market represents a 26 per cent increase in Macau’s hotel capacity. And those 6,000 rooms represent a new diversity of accommodation offering on the Cotai Strip, opening the way for a much wider demographic of overnight visitor and meeting and convention attendee.” In total, the massive, three-tower resort spans 1,272,771 sq m, with a gaming floor stretching 27,870 sq m. Sands’ previous opening in Macau, the Venetian claims to be the sixth-largest building in the world by area and the largest casino in the world spanning 51,000 sq. m. Just to add to the impressive statistics for the Insight COTAI STRIP Takahiro Usui, Senior General Manager at Aruze Gaming, said: “Sands is an excellent partner for us because they have shown a desire to provide opportunities for newer suppliers in the market. Our product performs well on their floors, and as such we have received significant floor share for the new Sands Cotai Central. Sands is looking to differentiate their floor with ‘something new’ and our product performance makes that decision even easier to make. Venues as a whole do not want to rely on a single manufacturer as a more diverse floor provides players with a better atmosphere, more choices and greater engagement. To make big changes, operators must take big risks, and this provides operators who are willing to take such risks the opportunity to become market leaders. Sands Cotai Central has selected products across the wide Aruze Gaming portfolio including Lucky Big Wheel, Lucky Sic Bo, our G-Deluxe games and our Innovator Steppers with Radiant Reels.” “To make big changes, operators must take big risks, and this provides operators who are willing to take such risks the opportunity to become market leaders. Sands Cotai Central has selected products across the wide Aruze Gaming portfolio including Lucky Big Wheel, Lucky Sic Bo, our GDeluxe games and our Innovator Steppers with Radiant Reels.” TAKAHIRO USUI, Senior General Manager, Aruze Gaming. new venue, Sands Cotai employs around 20,000 people and brings convention space for more than 50,000 people. Mr. Adelson was in no doubt. “We are witnessing a historic moment with the opening of Sands Cotai Central,” he said. “The Cotai Strip is the largest tourism project on the planet. People said it couldn’t be done; but we have shown that nothing is impossible. We made a promise to Macau to develop integrated resorts with non-gaming attractions to bring in a more diverse demographic of visitors; and that’s exactly what we’ve delivered.” The often troubled project took ten years from concept to launch and had to clear several financial and regulatory hurdles, not least with the 2008 credit freeze and global recession which reportedly pushed Sands to the brink. With Macau’s GGR surging by 42 per cent to a record US$33.47bn in 2011, the main question remains for how long can it maintain its growth rate? Las Vegas Sands President Michael Leven believes the Macau has the potential to be ‘20 or 30 times bigger’ than what it currently is. Deutsche Bank AG estimates gambling revenue in Macau will rise 25 per cent this year, driven by more tourist arrivals. Due to the new resorts, Sands is likely to secure the biggest gains in market share in Macau in 2012, with Deutsche Bank expecting it to grow nine percentage points to 24 per cent in the fourth quarter from a year earlier. Stanley Ho’s SJM could see market share drop from 31 per cent in the second quarter of 2011 to 25 per cent in the fourth quarter this year. However rather than shun a new, competing project, rival operators in Macau have welcomed it, believing that success for Sands would expand the sector as a whole. Francis Lui, Deputy Chairman of Galaxy Entertainment Group said: “We welcome the competition and we think this will bring more traffic to Macau. It helps grow the market and drive our business. When we launched Galaxy Resorts last year, we grew the market.” That’s probably because the ‘build it and they shall come’ ethos is still alive and well in Macau. Over 84,000 people visited Sands Cotai Central during the first six hours of its opening with an outdoor crowd over more than 5,000 people watching the opening celebration. Whether ‘they’ will come and stay could prove pivotal to the evolution of Macau towards a true destination. Grand Central The casino equipment install at Sands Cotai Central saw a horde of slot manufacturers competing for floor space. Aristocrat led the way with roughly 40 per cent of the install whilst Aruze provided the second biggest slot haul with 17 per cent. The slot floor was completed with games from Bally, IGT, Ainsworth, Weike, Konami and SPIELO. Terminals were provided from local manufacturer LT Games and Alfastreet whilst a quota of Interblock terminals were moved across from the interconnecting Venetian. On the live gaming side, TCSJohnHuxley supplied 13 Saturn roulette wheels and over 600 layouts, along with a Chipper Champ 2 chipper, 24 electronic sicbo tables, 37 e-FX Elite Displays, 200 Omni Baccarat displays and 13 Gaming Floor Live analysis systems. DEQ Systems added to the table excitement by supplying 15 progressive systems taking its total with Las Vegas Sands in Macau to 53 while at the same time connecting the fourth Sands’ property to Real Link. All 53 Progressives in all four properties in Macau and the Cotai Strip are connected to the same jackpot. Earle Hall, President and CEO of DEQ, said: “We’re very proud of the performance of Real Link in Macau at the LVS Group. It goes without saying that Real Link is managing a level of daily transactions that are second to none in the table game sector and the performance of the system is exceptional. The scalability and robustness of Real Link gives a best of breed solution to all of our clients to connect their table games together to create more attractive, larger jackpots.” Gaming Partners International meanwhile provided most of the casino currency. Scott McCarthy, GPI’s Vice President of Asia Sales said: “It’s always an honour to be selected to work on a new casino project and provide them with our products in support of their opening. Being selected to work with the dedicated and talented teams at Las Vegas Sands group is always an honour and helps our products to push the envelope of what’s come before.” May 2012 PAGE 37 Insight ATLANTIC CITY REVELLING IN A NEW DAWN There’s excitement surrounding the opening of the Revel casino resort and also anxiety for the future of the spectacular new venue The dawn of a new era in Atlantic City began at sun rise on April 2 with the opening of the US$2.4bn Revel casino resort, the 12th gaming property in the AC market, and in many peoples’ eyes the biggest if not the last hope to revive the flagging east coast casino sector. representatives of building trades, construction and design partners and media joined Revel Entertainment CEO Kevin DeSanctis in kicking off an eightweek preview of the resort which will lead up to a Memorial Day premiere featuring concerts headlined by Beyoncé. Located at the northern end of the Boardwalk, next to the Showboat Casino Hotel, Revel is the first casino to open in Atlantic City since Borgata in 2003. Rising high above the Atlantic City skyline, the already iconic Revel development boasts a 47-story hotel tower that reaches 710 feet, making it the second tallest structure in New Jersey. “We're treating the opening of Revel as a Broadway play with an eight-week preview,” DeSanctis, said. “It feels good to be open. As far as the guest experience and guest expectation, I think it will really take a year before we find out how this facility operates. If all we do is steal market share from everyone else, I don’t think that is a very good result.” To make the most of the spectacular sunrise over the ocean, Revel opened its doors to its first guests at 7:00 a.m. with a sunrise toast on the resort’s SkyGarden, overlooking the Boardwalk and beach. Interestingly, there is no mention of a casino in the property’s title. It has launched simply as Revel. Lt. Governor of New Jersey Kim Guadagno, state and local dignitaries, May 2012 PAGE 38 Robert Andersen, Revel’s executive vice president of project development, said: “The vision was to be a little bit different than what Atlantic City has been in the “We're treating the opening of Revel as a Broadway play with an eight-week preview. It feels good to be open. As far as the guest experience and guest expectation, I think it will really take a year before we find out how this facility operates. If all we do is steal market share from everyone else, I don’t think that is a very good result.” KEVIN DESANCTIS, CEO, Revel Entertainment. past. The vision was to embrace the ocean and Boardwalk. The building mirrors the undulation of the ocean itself.” As such the mirrored exterior of the beachside property reflects the waves of the ocean with an abundance of whirling curves. Revel certainly brings a very different resort option to the Northeast. The beachfront destination is smoke-free, the first in AC, and will eventually feature over 1,800 rooms with sweeping ocean views when its hotel is fully open. Designed to embrace its natural surroundings, Revel has curated a collection of daylife and nightlife experiences crafted to bring the outside in and the inside out. Indoor and outdoor pools, gardens, lounges, and a 32,000square-foot spa provide the guests with a relaxing resort. Opening with the resort is Bask, Revel’s spa + wellness concept; Ivan Kane’s Royal Jelly Burlesque Nightclub; three of 14 restaurants including Jose Garces’ Distrito Cantina; Robert Wiedmaier’s Mussel Bar; Lugo, an Italian brasserie from LDV Hospitality and both theatres, Insight ATLANTIC CITY Images courtesy of Lightemotion The Social and Ovation Hall. The nightclub experience, a key element in attracting its crowd, will launch in the summer with the 40,000-square-foot HQ Nightclub and HQ Beach Club an unprecedented daylife and nightlife atmosphere spanning 45,000 square feet of beachfront space. Their mission is to elevate each experience to a new level. “Revel has brought a different perspective to the gaming floor, transforming the atmosphere from one that focuses attention on the bright lights and sounds of games and machines, to one that feels like a theatre. The casino is smoke free like the rest of the resort, and a place you can use as a stage to be seen, or simply explore what you see.” MAUREEN SIMAN, Marketing, Revel Entertainment. The main, if somewhat unmarketed, component of Revel’s revenue streams, is of course its gaming floor, despite it accounting for just five per cent of the overall footprint. Not that it’s small; measuring some 130,000sq.ft., it is only surpassed in the local market by gaming floors at Harrah’s Resort and Bally’s Atlantic City. Revel’s casino, is open 24 hours a day and features 2,439 slot machines, 97 table games, 16 electronic tables and a poker room with 37 tables overlooking the gaming floor. The casino’s slot machines have been split between eight gaming suppliers with IGT, Bally, WMS, Aristocrat, Konami, ACSlot, SPIELO and Ainsworth all present. On the live gaming side, TCSJohnHuxley supplied 132 custom made gaming tables to the Revel gaming floor including 10 Craps, 36 Hold Em Poker tables, one Double Big 6 table, eight roulette tables, 55 blackjack tables, nine Midi Baccarat tables and 13 specialty game tables. The comprehensive deal also included Saturn roulette wheels, displays and Chipper Champ 2 chipper machines as well as accessories and layouts. THE VISION WAS TO BE DIFFERENT THAN WHAT ATLANTIC CITY HAS BEEN. TO EMBRACE THE OCEAN AND BOARDWALK. TCSJohnHuxley has also supplied two banks of 12 Sabre terminals from Inspired Gaming, all running off Saturn wheels. Banks and interconnected to allow players in both pits to play both wheels. Roger Hawkins, CEO of the Americas for TCSJohnHuxley said: “We’re delighted to have been chosen to supply the live gaming equipment for this fantastic new project. Working with the team at Revel has been a joy and I am looking forward to making the trip over to the East Coast to witness this new property in all its glory. In addition, I’m excited that Revel chose Inspired Gaming terminals to satisfy their needs for customers looking for an electronic solution for roulette. This is hopefully one of many installs of this new product for the United States markets.” Revel is also using the Epicentral Print System from Eurocoin/TransAct across all of its 2,427 slots having already installed the Epic 950 as the exclusive printer of choice. Eurocoin’s Colin Veitch said: “The selection of our Epicentral Print System by Revel Casino Group in Atlantic City is the latest in a series of clear endorsements for both the TransAct Epicentral Print System, and the Epic 950 printer hardware. European clients are already familiar with the exceptional reliability of the Epic 950 printer. “Significantly, there is now a much greater appreciation of the simplicity, flexibility and cost-effectiveness of our Epicentral Print System architecture, which is totally tailored to drive genuine benefits to our European and African casino clients who operate 100 plus machines. Our clients' marketing departments are seeking to stimulate players and encourage positive changes to their performance and behaviour Epicentral Print System is exactly the tool that they require,” stated Mr. Veitch. Epicentral will allow Revel to internally develop marketing programs and promotional coupons to be distributed to customers on a real-time basis at a slot machine, regardless of the game’s manufacturer, to drive increased revenue and enhance their customers’ experience. Gaming Partners International meanwhile provided all the gaming chips and produced tables for the high limit Ultra Lounge. Viewed from a different angle Maureen Siman, marketing for Revel, said: “Revel has brought a different perspective to the gaming floor, May 2012 PAGE 39 Insight ATLANTIC CITY OFF ALL THE SEGMENTS OF THE US CASINO GAMING INDUSTRY, THE ATLANTIC CITY MARKET IS AT THE MOST RISK. Lt. Governor of New Jersey, Kim Guadagno, and Revel Entertainment CEO, Kevin DeSanctis, welcome in a new dawn for gaming in Atlantic City. “Given the physical characteristics of the facility and the excitement surrounding a new casino, the Division expects Revel’s revenue results to be strong. It will be challenging, however, for Revel to generate the revenue levels projected in the forecasts.” NJCCC. May 2012 PAGE 40 transforming the atmosphere from one that focuses attention on the bright lights and sounds of games and machines, to one that feels like a theatre. The casino is smoke free like the rest of the resort, and a place you can use as a stage to be seen, or simply explore what you see.” Designed by theatre specialists, Scéno Plus, the 130,000 square foot space feels expansive with its high, open theatre style ceiling, but also defines intimate neighbourhoods. “These neighbourhoods are casually defined using clusters of oversized lantern lights, hanging art, curtains of beads, and lowered ceilings that mimic the sand beach,” Siman explained. “The space is programmable to set the tone throughout the day with warm lighting in the morning, and more intense nightclub-like lighting in the evening. If you want this world to be your stage, you will discover a spot here that suits you, but if you prefer being in the audience, explore a little and you will find your niche.” “We are very pleased with the public’s overwhelmingly positive response to our resort,” Siman added declining though to give an estimate of opening day attendance. “We are in preview mode and we expected to experience issues, which we did, and we are working to resolve those issues. Overall, opening day for Revel was a great success and we look forward to the premiere weekend May 25 through 28.” The opening follows major economic problems for the local casino market, which has been savaged by the cruel combination of the recession and new market openings in neighbouring states, resulting in 40 consecutive months of decline since August 2008. Indeed, 2011 saw AC’s fifth year of annual decline with GGR falling by a further seven per cent from 2010 to $3.3bn. The marketing leading Borgata, against which Revel will pitch itself, was the only casino to earn higher GGR in 2011 than 2010 with a total of $651.8 m. Whilst some analysts believe bringing something new to the market will boost Atlantic City’s casino fortunes overall, others believe there is only so much spend to go around, and that some at the lower end of the league of top performers could be in trouble. Deutsche Bank casino analyst Andrew Zarnett, said: “While many believe new capital investment may help revive Atlantic City’s fortunes, we do not believe new capital investment by itself will be a game-changer for this market. In our opinion, added competition from Revel will eat into existing operators’ revenues, as was the experience when the Borgata opened in June 2003. Revel casino will mostly cannibalise existing operators. While Revel as a standalone property will be impressive and drive strong visitation, we are fearful that most of that traffic will come from other Atlantic City casinos.” On a more optimistic note, Israel Posner, a casino analyst at The Richard Stockton College of New Jersey, added: “Atlantic City now joins a very elite group of resort destinations around the world that represent the best resorts in the world. The city that was once a US hub for casino gaming is now the hub for lifestyle and resort entertainment.” According to PriceWaterhouseCoopers, Atlantic City will need more than Revel to Insight ATLANTIC CITY “We’re delighted to have been chosen to supply the live gaming equipment for this fantastic new project. Working with the team at Revel has been a joy and I am looking forward to making the trip over to the East Coast to witness this new property in all its glory. In addition, I’m excited that Revel chose Inspired Gaming terminals to satisfy their needs for customers looking for an electronic solution for roulette. This is hopefully one of many installs of this new product for the United States markets.” ROGER HAWKINS, TCSJohnHuxley. reverse its trends. The analyst believes it will be the only market to record lower GGR in 2015 than 2010. “Of all the segments of the US casino gaming industry, the Atlantic City market is at the greatest risk from the combined impacts of economic uncertainty and intensifying competitive pressures from regional casinos. These worries are being borne out by our projections, with Atlantic City set to be the only segment of the US market whose revenues will be lower in 2015 than 2010,” the analyst stated. “The underlying reason is that Atlantic City attracts most of its patrons from Pennsylvania, New York, Delaware and Maryland and the opening of racetrack casinos and regional casinos in those markets has cut into Atlantic City’s business.” Having stalled for so long, Revel completed a $1.15bn financing package in February of this year which allowed construction to be completed. Its existence so far is emblematic of the recession. Launched in a completely different economic climate it soon fell foul of the credit freeze with its chief financial backer, Morgan Stanley, pulling out of the venture in 2010. Without this support the REVEL WILL EAT INTO EXISTING REVENUES, AS WAS THE EXPERTIENCE WHEN THE BORGATA OPENED IN 2003. project ran out of money and stalled. However, Revel received $1.1bn in new financing in early 2011 to complete its construction with a $850m loan arranged by JPMorgan Chase, $304.4m in notes and $261.3m in state tax reimbursements over the next 20 years. Such was the importance to the city as a whole that Revel be completed, New Jersey’s Governor Christie was keen to help out. However, Revel remains a gamble due to this debt. New York-based credit ratings Standard and Poor’s has assigned a ‘negative outlook’ to the casino’s debt and said it begins life in a ‘vulnerable’ position. “Our negative rating outlook on Revel reflects our belief that Revel will be challenged to generate the substantial level of cash flow necessary to accommodate debt service obligations under its capital structure,” Standard and Poor’s stated. “Our assessment of Revel’s financial risk profile as highly leveraged reflects our belief that it will find it hard to ramp up cash flow generation to a level sufficient to satisfy debt service obligations under the capital structure, and our expectation for relatively weak credit measures.” A report by the New Jersey Casino Control Commission, also warned: “Given the physical characteristics of the facility and the excitement surrounding a new casino, the Division expects Revel’s revenue results to be strong. It will be challenging, however, for Revel to generate the revenue levels projected in the forecasts.” Revel’s chief investment officer, Michael Garrity, countered: “We feel very comfortable with the numbers we have. If we can create a compelling enough product and a compelling enough experience, then our premise is that we can do quite well.” May 2012 PAGE 41 Focus CASINO D’EVIAN THE REAL POKER STARS IN FRANCE Technology is helping to drive the performance of Casino d’Evian, one of France’s highest earning casinos and a location with big plans for the future Casino d'Evian, located on the picturesque lake Geneva, is the number one independent casino in France. Competing for custom with major groups such as Barriere, Partouche, Joa and Tranchant, Casino d'Evian is consistently in the top 20 casinos in the country, which from a collective 197 locations in total, is an indicator of the success of this indie performer. Located in a traditional French spa town, the first sites in France to be allowed casino gaming, today Casino d'Evian boasts 250 slot machines, nine gaming tables (two French roulettes, three American roulettes, three black jack, one stud poker), attracting a split of 40 per cent Swiss and 60 per cent French players. The casino has four restaurants/ bars and a pub and was the first casino in France to install IGT's sbX server-based slots system, and the first to install Gaming Partners International's RFID Poker system. Casino Director Eric Perrin is a self-confessed technology-fan, May 2012 PAGE 42 The latest four day poker tournament at Casino d'Evian took place March 22-25. The French Gaming Board operates a very strict poker cash game policy, insisting upon a four per cent rake without capping. The buy-in for the PokerStars.fr event is a minimum €250, with little and big blinds ranging between €5 and €55. constantly looking to the next development to drive the industry forward. The location of the casino, just 40 minutes from the financial capital of Geneva, is perfect for the hi-roller crowd, hence the two French roulette tables. However, Casino d'Evian pointedly stages a series of high visibility poker tournaments throughout the year in collaboration with PokerStars.fr and the France Poker Series, drawing a variety of players from across the nation, including the biggest names in French poker. The tournaments began in low-key fashion with just two tables with the casino working initially with Eurosports. However, in its second year the casino installed two RFID poker tables to offer cash games live to players using this technology for the first time. This year, Casino d'Evian installed an additional two tables with four large displays, housing the tournament in a huge, beautiful, high THE LOCATION, JUST 40 MINUTES FROM GENEVA, IS PERFECT FOR THE HI-ROLLER CROWD. ceilinged room that easily accommodates staff, players and spectators. The room is, however, separate from the rest of the table games and even slots within the casino, which is one of the few themed French locations having adopted an African style to its main slots floor. The latest four day poker tournament at Casino d'Evian took place March 22-25. The French Gaming Board operates a very strict poker cash game policy, insisting upon a four per cent rake without capping. The buy-in for the PokerStars.fr event is a minimum €250, with little and big blinds ranging between €5 and €55. RFID is a boon for Casino d'Evian as the operator is no longer counting the pot, with the readers beneath the cloth reconciling the rake live as the game is taking place. Gaming Partners International had to receive approval for its RFID poker system from the French police and Ministry of Finance, before being able to offer the Focus CASINO D’EVIAN system to its customers in France. Even then, the local gaming board inspector is always on hand over the course of the tournament to ensure that all protocols are being followed to the letter by the casino. In March, GPI's regional representative, Lionel Cazalis, was also on site to follow the progress of the tournament and the interaction of players, dealers and management of the RFID poker system. “The benefits of the system are multiple,” explained Mr. Cazalis. “We are able to track all the transactions on each of the four tables, with each of the individual dealers given their own pin-codes as they log into and out of the table. This allows the operator to track the dealers at the different tables and view the number of hands played per table in any given period in real-time. The addition of the system also speeds up play itself. Dealers are no longer counting the chips, which results in extra hands played per hour. It's the equivalent to adding a card shuffler to the table in regards to the efficiency gains.” The feedback from players is that they appreciate the added live information delivered to the displays, which helps both those playing and management keep track of the status of the game in play. Players are given statistics about the current pot size, the last winner's gain, house rake amount, average and maximum pot and the pots from the last five games, while spectators are also presented with this information, something that only RFID can deliver. Spectators at the Casino d'Evian tournament gathered around the displays to glean valuable information about the games in play, which otherwise would be difficult to follow. The information mirrors the data players are familiar with on the Internet, in which live pot counts and statistics are part of their everyday gaming experience. All the RFID tables are linked to a main server, with information fed to the live games director's office, who can keep track of progress in real-time from the floor. “Management have instant information as to the rake, play at the tables and importantly, how much should be in the boxes,” said Mr. Cazalis. “If any dealer makes a mistake, the RIFD system will flag this in regards to the final amount in the rake box. Due to the fact that the system is automatically counting the pot there are no human errors to “The benefits of the system are multiple. We are able to track all the transactions on each of the four tables, with each of the individual dealers given their own pin-codes as they log into and out of the table.” LIONEL CAZALIS. May 2012 PAGE 43 Focus CASINO D’EVIAN POKER WAS INITIALLY WELCOMED IN FRANCE, BUT THE FOUR PER CENT RAKE HAD OPERATORS QUESTION ITS VALUE. factor into the equation. The live game director simply prints a report at the end of the day's transactions and this reveals the pot amounts, rake, etc., with the global reconciliation of the rake with the physical rake box. The head cashier simply prints the report and it is stored on file for later inspection." The tables in operation look no different from a regular poker table, aside from the PC tablet fitted within the chip tray and the RFID reading area marked out on the layout by discreet markers for the benefit of the dealers. The readers are connected to a PC, with the RFID tablet PC connected to a CAT 5 network linking it securely to the main servers. Should anything happen to the network, each individual table continues to store information independently until connection is reestablished. Even the displays are computers linked to the network and server, with the information May 2012 PAGE 44 Watching play at the tables during the PokerStars.fr competition, it was obvious that the players are very comfortable with the technology, asking the dealers to count their buyins via the RFID reader to ensure that they received the right number of chips from the cash desk. The RFID system used at Evian is the 125khz technology pioneered by GPI, which can read up to 800 chips on a single reader within three seconds. displayed fed live from the server. To date, GPI has sold the majority of its RFID poker tables into the French market, having seen the most interest as poker was only recently introduced into the market in 2007. Unfortunately for GPI, the RFID system was market ready only one year later, which saw the technology arrive too late to capitalise on the wave of investment operators made in purchasing dedicated tables and chips. Despite this, GPI has placed 39 tables across the country, with further tables installed in Belgium, Hungary and Monaco, with discussions ongoing in Germany and the UK. The key selling points of game speed, simplification and clarity of dealer function mean that it compares very favourably to other options by improving rounds per hour and eliminating dealer counting errors, while the minimal maintenance required by RFID means that there's also minor ongoing costs for using the system. Investing in the RFID Poker system is a tricky prospect for casino directors looking to push the concept through with finance departments as 92 per cent of the revenue in French casinos is currently derived from slots. Casinos are compelled to offer table games to qualify for a pro rata number of slots, otherwise many of the casinos in France would probably convert to slot hall status. When poker was introduced in 2007, the French Gaming Board gave some concessions to table games, dropping the paid entry requirement, while enforcing an ID policy for entry to both slots and table gaming areas. While table gaming benefited incrementally, the small change had a pronounced effect on the larger percentage of slots revenue. Subsequent smoking bans and the economic crisis have had a further deleterious effect. The introduction of poker was initially welcomed in France, but the four per cent rake on the game had many operators questioning the value of this new addition. Today, the country remains split between fierce opponents to the game and equally fierce proponents. Most of the advocates have promoted the game heavily both online and through television channels, with current revenues within some casinos in France showing that poker is now generating 50 per cent of live gaming revenues, which is at no risk to the house. The counter to this is seen as the opposition to poker by hirollers. The removal of poker from locations in France has been driven by a realisation that as operators originally placed poker tables in their existing live gaming areas, traditional players and poker players mix together like foie gras and fizzy cola. Many of the smaller casinos were unable to adequately provide separate areas for play, which in addition to senior management doubts as to the fiscal and promotional benefits of the game, has seen them abandon poker entirely. On the Focus CASINO D’EVIAN other hand, larger locations have seen the benefits of attracting a new audience and additional revenue, often choosing to close French roulette tables to increase the number of poker tables they offer. Poker is becoming a classic game in France, but only in the right conditions does it seem to thrive. The attraction for Casino d'Evian is the draw of new players to the location for the major tournaments and the association with land-based play of their online activities. Evian has seen that slots tournaments do not attract tables players and vice versa. However, poker tournaments increase the volume of play on slots, as the players are predisposed to slots gaming rather than identifying themselves as table players. The benefit from increased restaurant and bar spend, plus the slots uptick, means that the casino is gaining additional revenue while associating land-based play with the same online game to a new, younger generation of players. The trend is interesting when viewed as part of the revenue picture across France. The casinos derive 92 per cent of their revenue from slots play and eight per cent from tables, but in the last two years revenues from slots have fallen 15-18 per cent, while table games have increased 510 per cent on average, with certain locations recording 55 per cent gains. However, the proportional increase remains small, which when combined with the slots fall has curbed further investment in live gaming. Watching play at the tables during the PokerStars.fr competition, it was obvious that the players are very comfortable with the technology, asking the dealers to count their buy-ins via the RFID reader to ensure that they received the right number of chips from the cash desk. The RFID system used at Evian is the 125khz technology pioneered by GPI, which can read up to 800 chips on a single reader within three seconds. It is a technology that has been superseded in many ways by 13.56Mhz in that the new technology is faster and offers dynamically more options for tracking players and counting larger volumes much quicker, but for the purposes of the poker tournament at Casino d'Evian, the 125khz technology is more than sufficient to provide all the functionality required at a lower price point. While the latest 13.56Mhz technology might future-proof a location for forthcoming eventualities, the entrypoint to RFID with 125khz technology is no less attractive for those looking for specific functionality, which this technology delivers with aplomb. Interview Eric Perrin Casino Director Casino d'Evian G3: Poker is not a big money game in French casinos, so why do you stage tournaments at Evian? ERIC PERRIN: You're right, poker isn't of major financial interest, but the tournament provides us with a marketing channel to new players. The tournaments attract a lot of new players to the casino and while individual tournaments breaks even, we win from additional spend at the slots, in our restaurants and bars. The poker tournament is a marketing tool for Casino d'Evian and it has been a very successful one too. G3: What is the player demographic that you attract for the poker events? In a market renowned for hi-rollers, you're inviting a very different clientele to the casino. EP: Yes, we are aware that the customers are very different. When poker arrived in France a lot of casinos located poker in PokerStars.fr is an ideal partner in this respect. They have a great online offer, and we provide a professional realcasino experience. The best solution is to work collaboratively. We don't compete with PokerStars and they don't compete with us. We offer two completely different experiences. I don't know how to do their job, and they don't know mine. Instead, we have expertise in both areas and provide mutual benefits to each other by working together.” ERIC PERRIN, Casino Director, Casino d’Evian. THE BENEFIT FROM INCREASED F&B, PLUS THE SLOTS UPTICK, MEANS THAT THE CASINO IS GAINING ADDITIONAL REVENUE. their table games area, logically thinking that poker is a table game. However, this is not the reality in the minds of the players. The poker player is actually much closer to the slot the player, not a table player. For us, it is better to separate poker from the other offers. We have created three separate areas; tables, slots and poker. When we stage a hi-roller tournament, some of the players additionally play different table games, but it's a very small number and a very small gain. When we stage a poker May 2012 PAGE 45 Focus CASINO D’EVIAN tournament, 80 per cent of those players also play the slot machines. These are players that would not visit the casino solely to play the slots. When they come to play poker they also play the slots, but they don't play the other table games. G3: You're working with PokerStars and the France Poker Series - how important is it to establish a link with Internet players? EP: This is the first time that we have worked with PokerStars and the difference has been dramatic. This is by far our best experience and one that is different from much of the thinking right now. In France, a lot of casinos created their own online websites, thinking they will win a lot of money. After 18 months they now know that they are in fact losing a lot of money from their websites. I believe the best solution is to work together with established online providers. PokerStars.fr is an ideal partner in this respect. They have a great online offer, and we provide a professional realcasino experience. The best solution is to work collaboratively. We don't compete with PokerStars and they don't compete with us. We offer two completely different experiences. I don't know how to do their job, and they don't know mine. Instead, we have expertise in both areas and provide mutual benefits to each other by working together. “Our investment in RFID has already benefited us in regards to our current activities. However, in the future we are looking to offer players a regular 78 table room four to five days per week. We plan to transform our poker offer using the tournaments to market our live poker offer to players who are growing increasingly comfortable with both online and land-based play.” ERIC PERRIN, Casino Director, Casino d’Evian. G3: Poker is a low margin game for the house - what, therefore, was the financial reason to invest in an RFID poker system? EP: We have three main reasons, the first concerning the dealers. When you don't have RFID, the dealer must constantly reconcile the pot, making rake calculations all the time. Using RFID, the system handles the calculations while the dealer can concentrate on the game, animating play at the table, taking better care of the customer, looking to ensure everyone is playing well, not making mistakes etc. It makes the job more interesting for the dealer and the customer too, which is the second benefit. Players want to know the level of the pot and with RFID they don't need to ask, they can see this on the screen. They can see the value of the previous pots, the average stack and from this information make informed decisions that affect their play. I'm also alone in my region in offering RFID tables to players and this is an important point of differentiation. Customers are comfortable with this technology, they remark upon the benefits we provide in comparison to other locations. And finally, from a financial perspective RFID delivers more hands per hour. The opening of the table is instantaneous, there is no counting of the May 2012 PAGE 46 "Management have instant information as to the rake, play at the tables and importantly, how much should be in the boxes. If any dealer makes a mistake, the RIFD system will flag this in regards to the final amount in the rake box. Due to the fact that the system is automatically counting the pot there are no human errors to factor into the equation.” LIONEL CAZELIS, Gaming Partners International (pictured). chips and therefore we turnover more hands as a result, which means more revenue to the casino. G3: You only stage three poker competitions per year - is the RFID poker system a luxury? EP: Our investment in RFID has already benefited us in regards to our current activities. However, in the future we are looking to offer players a regular 7-8 table room four to five days per week. We plan to transform our poker offer using the tournaments to market our live poker offer to players who are growing increasingly comfortable with both online and land-based play. G3: What attracted you to RFID poker in the first place and has it performed as you expected? EP: In the table gaming side of our business we have worked exclusively with GPI for many years. When I explained to Mr. Cazalis that I needed a number of poker tables he suggested that I look at this new technology. He explained it to me and then, when I saw it in action, it took me a second to realise that I needed this technology. GPI installed its first RFID poker systems with the Joa Groupe in France. I had a thorough demonstration of the system within one of their locations and was convinced having seen it in operation. We installed the system in 2009 and since then it has performed perfectly. Our aim was to attract online players to our casino and now when they arrive they say: 'oh, this is similar to the game on my computer, but with better service, real people and a wonderful atmosphere. I prefer to go in the casino than play in my flat!' G3: Would you recommend the system to other operators? EP: I would definitely recommend this system to other operators. It is the right direction to choose RFID. However, when poker arrived in French casinos, this RFID system was not ready, which meant that many bought traditional poker tables and chips. The system arrived one year too late, with operators having already bought traditional tables. Adding readers to existing tables is not expensive, but Focus CASINO D’EVIAN replacing the chip stock too is costly when you've only just made that investment. It is a great shame as I am convinced that had RFID arrived 12 months earlier, every casino in France would have adopted this technology. G3: You are something of a technophile, having adopted RFID and installed IGT's sbX on your floor - what are your feelings in regards to technology on the gaming floor - and especially in the area of table gaming, which in France is such a small part of the revenue these days? EP: Two things interest me about technology - for the players, new technology can offer a better experience. In the case of RFID and server-based gaming, our customers can play new games, changing them at will and they can play in the same way as they do on the Internet in an environment unmatched by the home environment. We know that providing a better experience equates to more play. The second benefit is for the casino itself. New technology gives us access to details about our clients; how they play, when WHEN BUSINESS IS HARD YOU MUST DRIVE EVEN HARDER. YOU MUST BE A GOOD PILOT AND TECHNOLOGY HELPS YOU STEER THE RIGHT COURSE. they play, which game they prefer. This level of information means that I can drive my business better. Everyone speaks about the economic crisis, but when the business is hard you must drive your business even harder, you must be a good pilot and new technology helps you steer the right course. G3: How has the economic crisis affected your investment decisions? EP: During the crisis a lot of operators cut everything and only speak about the costs. I think it is better if you speak about the ways you can win. If you speak only about the cost it is a very restrictive view and the end of this way of thinking comes very fast. You can't cut everything and offer the best experience for your customers. Of course, you can't afford everything and it's more important than ever that you make the right decisions in May 2012 PAGE 48 the crisis and be careful with costs. However, it is still better to ask what can I change to make the experience better for clients, to win additional business and increase revenue by investing. It's a philosophy that has proved to be successful for Casino d'Evian. The decision to install IGT's sbX server-based system was a major one for this casino last year. It was a big investment, but when we made our business forecasts we predicted that it would payback the investment in 15 months. I admit that we created a really powerful marketing proposition, which generated a lot of additional commercial activity, but the overall outcome has been that the ROI on sbX has actually been eight and a half months, almost half our original forecast. Having sought to convince the financial department of the proposal, now they ask when am I ordering more of those serverbased machines? G3: Investing in new technology is surely more of a gamble than following tried and trusted models? EP: This all comes from thinking differently. We think about how we can win. When I speak with my management team about the results, they can describe the reasons why revenue is down or business did not meet expectations - blah, blah, blah. I'm not interested in this analysis. I want to know the solution. I want to know how we can win. What “sbX is designed to blend the changing demands of players with the real business needs of casinos, enabling the gaming floor to stay relevant and differentiated in a highly competitive market. Casino d'Evian is perfect proof that you can exceed players' expectations and deliver effective business growth with the right strategic investments. We are thrilled with the performance of sbX at Casino d'Evian and look forward to helping them continue to offer a unique experience for their customers.” SABBY GILL, Regional VP EMEA, IGT. decisions do we need to take to change the business for the better. I don't think about the reasons why we haven't won only what we can win. G3: So what's the next project you're working upon? EP: For us, we are working hard on a very big project, as we start planning a large scale refurbishment of the casino. This renovation will be undertaken during 2012, a period in which we will remain open for business, changing one area before moving on to the next. Our vision for the makeover is an evolution that follows the changing expectations of our customers. The casino will be split into two levels, with the lower level catering for traditional players with table games, a beautiful restaurant with terrace, lobby and slots area. The atmosphere will be aimed at hi-rollers with VIP decor and ambiance. The second level targets a younger audience. We will offer poker, a bar and lounge area, with a dedicated space for tournaments and gala performances and slots on the second floor. We will offer new technology, light shows and video walls and music. Each level will be served from the same entrance with clients led through the slots area before channeling off into their space of choice. We have changed the gaming offer to meet the expectations of our customers and now we are adapting the environment too. Analysis ISLE OF MAN NEW TIDE OF GAMING OPPORTUNITIES A hotbed of activity in the online sector, the announcement that the Isle of Man government is seeking to licence a second ‘international’ casino is making headlines swapping between the two the island finally came under the rule of the British Crown in 1765. The Isle of Man is a low tax economy and relies upon a small number of taxes mainly income tax, national insurance, property tax and VAT. There is no capital gains tax, wealth tax, stamp duty or inheritance tax. The closest land is southern Scotland whilst the island is just 52 km long and 22 km wide and has 160 km of coastline. There are some nearby smaller islands such as the seasonally inhabited Calf of Man, Chicken Rock, St Patrick’s Isle and St Michael’s Isle. The latter two are connected to the mainland by roads and causeways. The Isle of Man is an intriguing land steeped in myths, legends and fairies and yet by contrast it is also a land with a modern financial and business outlook. It was formed when Ireland’s legendary giant Fionn mac Cumhaill ripped off a portion of land from Ireland and threw it at his Scottish enemy. He missed and the chunk of earth landed in the Irish Sea. That, or due to rising water levels around 8000BC, the island was formed after being cut off from the surrounding lands. Today the Isle of Man is a self-governing Crown Dependency of the United Kingdom stuck in between Great Britain and Ireland. Its name is derived from the Manx Gaelic language and the name Ellan Vannin. May 2012 PAGE 50 Although the island is not part of the UK, its foreign relations and defence is the responsibility of the UK Government and although the UK rarely interferes with the island, ultimately it is the responsibility of the Crown. History of the island dates back to before 6500BC when it was believed the earliest inhabitants arrived. The island has been heavily influenced by Gaelic culture, which also brought the Manx language. Viking settlement of Mann began at the end of the 8th century and they established Tynwald and many land divisions still exist today. The isle was part of the Norwegian Kingdom of the Hebrides until 1266 when it then became a part of Scotland and after a period of The extreme north of the island is very flat and there is just one mountain higher than 600m called Snaefell. According to an old saying, from the summit of this mountain you can apparently see the six kingdoms - the Isle of Man, Scotland, England, Ireland, Wales and Heaven. For a tiny island it also packs in plenty of Analysis ISLE OF MAN Centres to sustain population and economic growth. In 2011, the Isle of Man reached a higher GDP per capita than the UK. Years of reduced taxation, low unemployment and high cash reserves have all paid off and it has been moving forward as a successful economy. The Isle of Man is now an established international finance centre with a secure base built on political stability and a firmly established fiscal and regulatory environment, which is independent of the United Kingdom. attractions from working Victorian railways to world class road racing events and ancient fortresses to the world’s largest water wheel. In 2010 there were a total of 655,566 tourists who visited the island of which 340,000 came by air and 315,000 arrived by sea, whilst the tourists spend on average £85 per head per day. There are some 56 hotels on the island not to mention 88 B&Bs, 20 guest houses, plus a myriad of accommodation from camping to country inns. The Manx economy has been steadily expanding since the 1970s due to the government’s promotion of the island as an International Offshore Financial Centre. With a low population density and plenty of development land the island is in a better position than other smaller International Offshore Financial Offshore banking, manufacturing and tourism are key sectors of the economy, whilst the government offers low taxes and other incentives to high technology companies and financial institutions to locate on the island. The result is low unemployment and high income companies. The Isle of Man economy has seen an average increase of over six per cent growth in real terms over the last 27 years. The average weekly pay for full time employees is £601 – a rise of 1.8 per cent from the previous year, whilst the biggest employment sector is the finance industry, banking and fund management, which accounts for 45 per cent of the GDP. There are 1,043 unemployed, a rate of 2.3 per cent (February 2012). The Isle of Man is a low tax economy and relies upon a small number of taxes, mainly income tax, national insurance, property tax and VAT. There is no capital gains tax, wealth tax, stamp duty or inheritance tax. There is just one casino currently open on the Isle of Man. This operates from the four star Best Western Palace Hotel on the Central Promenade in Douglas which is just a few minutes from the beach and walking distance to the town’s retail and business centre. The Isle of Man economy has seen an average increase of over six per cent growth in real terms over the last 27 years. The average weekly pay for full time employees is £601 – a rise of 1.8 per cent from the previous year whilst the biggest employment sector is the finance industry, banking and fund management which accounts for 45 per cent of the GDP. There are 1,043 unemployed, a rate of 2.3 per cent (February 2012). Income tax is levied at a rate of 10 per cent on the first £10,500 of individual taxable income (or £21,000 for jointly assessed married couples) and maximum 20 per cent on the balance. Individuals receive a £9,300 personal allowance (or £18,600 for jointly assessed). VAT is charged at 20 per cent In 2005 a zero rate of income tax was introduced for six sectors of the island’s economy – manufacturing, film, e-gaming, tourist accommodation, agriculture and fishing. Financial institutions and land or property income pay 10 per cent. TRADITIONAL GAMING The Isle of Man is a unique gambling jurisdiction and is governed by the Gaming Supervision Commission which is responsible for licensing and controlling all areas of the island’s gaming industry. It is headed by Chairperson Claire Milne. The commission was established in 1962 and in addition to licensing and regulation of land based operations including the casino, amusements, slots, betting offices and lottery sector, it also regulates online gambling activities. It has very strict and finite regulations that have long made it a favourite gambling jurisdiction for the online gaming industry. There is just one casino currently open on the Isle of Man. This operates from the four star Best Western Palace Hotel on the Central Promenade in Douglas, which is just a few minutes from the beach and walking distance to the town’s retail and business centre. The Palace Hotel was first built on the May 2012 PAGE 51 Analysis ISLE OF MAN THE PALACE IS ONE OF THREE HOTELS OWNED BY THE MANX COMPANY, THE SEFTON GROUP, ON THE ISLE OF MAN. site back in 1887 with the opening of what was then the largest ballroom in Europe. The roof was damaged by fire in 1902 and then repaired and in 1913 the ballroom was connected by a footbridge to a 3,500 seat theatre. Both were destroyed by fire in 1920 and rebuilt one year later and it then became known as the White Palace and then the Hilton Isle of Man. The theatre was demolished in 1965 and made way for the existing Palace Hotel and Casino. The ballroom was later demolished in 1994. The first British public casino licence was issued in 1963 in Douglas and was opened in the Castle Mona Hotel and was initially government run. On May 6 1966 the casino was moved overnight from the Castle to the Palace Hotel and was officially opened by Sean Connery. May 2012 PAGE 52 Then in 2007 the Sefton Group acquired the Gala Hilton Hotel and entered into a franchise agreement with Hilton UK Hotels Limited, which came to an end in November 2010. At this time the group changed the hotel back to its original name and began to operate it as an independent hotel within the Sefton Group. The Sefton Group is a Manx company that operates in the hospitality, leisure and property sectors. The Palace is one of three hotels it owns on the Isle of Man. Today, the Palace is heralded as the island’s leading entertainment and leisure complex as the only licensed casino and also boasts a large night club and bingo hall and is adjacent to the main cinema complex which has seating for a total of 438. The hotel has 136 bedrooms plus a health club, gym and indoor swimming pool and the Paragon Restaurant. In November last year the Palace Hotel adopted the Best Western brand despite remaining under the operational control and ownership of the Sefton Group. As such it is now the only branded hotel on the Isle of Man. The casino is open 24 hours a day (previously from 6pm to 5am) and has 150 jackpot slots and 10 gaming tables. The Kursaal houses the bingo hall and has facilities for 320 players and can be played from Wednesday through till The Sefton Group is a Manx company which operates in the hospitality, leisure and property sectors. The Palace is one of three hotels it owns on the Isle of Man. Today, the Palace is heralded as the island’s leading entertainment and leisure complex as the only licensed casino and also boasts a large night club and bingo hall and is adjacent to the main cinema complex which has seating for a total of 438. The hotel has 136 bedrooms plus a health club, gym and indoor swimming pool and the Paragon Restaurant. Sunday with special Monday and Tuesday night events. Casino games permitted are roulette, blackjack, pontoon, punto banco, bingo, casino brag, poker, dice, baccarat and chemin-de-fer, backgammon, keno, slots and wheel of fortune. The casino is controlled under the 1986 Casino Act and the last regulations introduced were back in 1997. Since this time of course land-based gaming has come under substantial competition from the growth of the booming online gaming sector and the smoking ban. Regulations governing the online sector are not seen to be as strict as casino regulations. In 2010, in a bid to help the land-based sector become more competitive, the GSC issued a proposal to rewrite the regulations to ensure administrative fairness across the board and the new regulations are now expected to modernise the current regulations which will then replace the 1997 regulations. A consultation process was set up and ran until May 2011 and the new Casino Regulations 2011 were approved by Tynwald in July 2011 and came into operation the following month. The main effect of these new regulations was to remove some of the bureaucracy from the old regulations. The opening Analysis ISLE OF MAN hours were also extended to allow the casino to become a 24 hour operation, which has also now allowed the casino the opportunity to host a live dealing studio for use by online operators. Additional games such as the Wheel of Fortune were added, whilst the Commission also now has more flexibility to give them the authority to approve games. The island still continues to be part of the UK government’s white list, which enables operators to advertise their business and products to markets in the UK and to have UK based players without obtaining a UK licence. Outside of the casino there are currently around 250 to 300 slots operated on the island, which are located in the three or four seasonal gaming halls or within clubs and bars. LBOs can also operate a limited number of Fixed Odds Betting Terminals on their premises. The LBO sector offers across the counter betting operations and fixed odds machines offer roulette and number games. There are currently three permit holders – Bet a Bet Ltd, Joe Jennings Ltd and Willstan Ltd - with 11 LBOs on the island. In addition the Isle of Man government lottery operated from 1986 to 1997. Since 1999 they have participated in the UK Outside of the casino there are currently around 250 to 300 slots operated which are located in the three or four seasonal gaming halls or within clubs and bars. LBOs can also operate a limited number of Fixed Odds Betting Terminals on their premises. The LBO sector offers across the counter betting operations and fixed odds machines offer roulette and number games. There are currently three permit holders – Bet a Bet Ltd, Joe Jennings Ltd and Willstan Ltd - with 11 LBOs on the island. THE MANX LEGISLATION ALWAYS PROVIDED FOR A SECOND CASINO LICENCE ONCE THE FIRST CASINO WAS COMPLETED. National Lottery. In fact the island is the only jurisdiction outside of the UK where it is possible to play the National Lottery in the UK. Society lotteries are permitted and are considered low risk and high volume. In 2011 the sector saw a modernisation of the advertising regulations for this sector and this now permits them to advertise their draws more widely in the media by using Internet, radio and newspapers. A SECOND CASINO Manx Gaming legislation has always provided for a second casino licence once the first one was completed and initially this was proposed as a basis around which the Crescent Cinema could be redeveloped. This never received approval and so then the Palace Ballroom changed its name to the Palace Lido and opened its doors for gaming. However, dwindling tourists meant two casinos were too big for the number of customers and the Lido closed in 1992 and the building was demolished two years later. Then two years ago the decision was made that the timing was right to go forward with the second casino licence and a proposal was put into place to ask for an “expression of interest”. The idea was sent to both national and international hotel and casino companies and at the end of January this year the period of enquiry closed and the result was seven interested parties. It is thought that by allowing a new casino/hotel complex onto the isle this could also provide the island with a much needed venue to host online poker tournaments for example. Although the law permits this already, the Palace casino is considered too small to host such an event with around 800 delegates at such tournaments. The second casino initiative is headed by the Isle of Man’s Department of Economic Development, which believes there is an opportunity to build on and complement existing gaming facilities on the island, whilst also creating jobs, diversifying the economy and providing tourists and residents with extra leisure facilities such as a spa and conference service. May 2012 PAGE 53 Analysis ISLE OF MAN Isle of Man: Vital Statistics Capital: Douglas Population: 85,421 Land Area: 572 sq.km Median age: 42.6 years Languages: English, Manx Gaelic Ethnic Groups: Manx (Norse-Celtic descent), Britons Currency: Manx Pounds (IMP) Government: Parliamentary Democracy Chief of State: Lord of Mann Queen Elizabeth II (represented by Lt Governor Adam Wood) Head of Government: Chief Minister Allan Bell (since 2011) Elections: Monarchy is hereditary. Lt Governor is appointed by the Monarch. Chief Minister elected by the Tynwald for a five year term. Casinos: 1 (licence for a second) Casino slots: 150 Gaming tables: 10 Gaming halls: 2-3 Slots: 250-300 LBOs: 11 Tim Craine, Director of the Isle of Man Government’s Business Development Agency said: “The idea is this is not to be in competition to the first casino, but offer a level of business that the island does not currently benefit from.” One aim is to appeal to more tourists and tournament gamblers rather than cannibalise domestic gamblers from the Palace Hotel whilst targeting new players. There are currently seven companies interested in the new £45.6m five star apart-hotel and casino complex. Lack of gaming duty on terrestrial casinos and no limit on the number of slots is expected to appeal to interested parties. However at this stage the department is reluctant to reveal any information about the interested parties or whether this development will be a brand new project or a development of an existing hotel site. It is thought Mount Murray Hotel and Country Club on the island, which submitted an application for a casino and three storey apart-hotel back in 2009, is one such interested party. The department is now talking to the various parties about their proposals and May 2012 PAGE 54 It is thought Mount Murray Hotel and Country Club on the island, which submitted an application for a casino and three storey apart-hotel back in 2009, is an interested party. after this stage a decision will be taken to invite formal tenders. If all goes through it could be another two years before the casino is anywhere near open. The government, however, is keen to insist that it is vital to try and avoid any adverse impact on the existing casino licence holder and the government says it will only consider awarding a second licence if the proposed new development is significantly different to the existing one. Sefton, however, has already warned that there is no realistic prospect of two casinos operating profitably. The concern is the second casino could become a Super Casino, therefore providing tough competition against the Palace casino. The question is, how financially viable is such a casino on the Isle of Man? Sefton Group’s Chief Executive Brett Analysis ISLE OF MAN proximity without a local area population of at least 250,000. Sefton is already struggling. It reported overall losses in 2010 of £8.6m, which have been blamed on the Icelandic Ash cloud and severe weather conditions. It announced last year that it was ready to move the Palace Casino/Hotel to a new location, but the second casino proposal left them in limbo wary of further investment at the time. The idea was to replace the hotel with a new hotel, casino and family leisure complex with the favoured location of the group’s Middlemarch site in Douglas town centre. THE CONCERN IS THAT THE SECOND LICENCE COULD ALLOW A ‘SUPER CASINO’ PROVIDING TOUGH COMPETION FOR THE PALACE. “Trading conditions within the Isle of Man hospitality sector as a whole are challenging. Lower visitor numbers and reductions in the disposable income of island residents mean that we now have to work harder to win a bigger proportion of a smaller overall market.” said Chairman Miles Walker at the beginning of last year. Although the company’s Sefton Hotel has performed well the Palace Hotel and Casino has suffered as it moved from a Hilton brand to an independent operation with independent marketing and reservation functions. Bookings suffered and the group was left re-promoting its hotel. It has of course since taken on the Best Western brand. “We will be asking the government to reconsider this approach and undertake the financial due diligence before proceeding further.” BRETT MARTIN, Chief Executive, Sefton Group. Martin said: “The process is being pushed forward without a proper assessment and understanding of the local market. We will be asking the government to reconsider this approach and undertake the financial due diligence before proceeding further.” Sefton says the UK gaming sector works on a population of approximately 400,000 per casino and there are no instances where two casinos operate in close Gaming activities at the Palace Casino saw a turnover in 2010 of £3.6m compared to £3.9m in 2009. Hotel operations (for all three Sefton hotels on the island) amounted to a turnover of £9.9m compared to £10.1 the year before. One boost meanwhile is the recent news that the casino has begun working with online gaming provider VueTec, to provide a live feed from its casino. Roulette and Punto Banco tables will be streamed live from the casino’s ‘Live Play’ zone from 4pm daily via a selection of websites. The exclusive partnership with VueTec ltd is via its local subsidiary company regulated in the Isle of Man. VueTec already operates several online sites including Dublinbet.com, LuckyLiveCasino.com, GlobalLiveCasino.com and Atlaslivecasino.com. Adrian Brockhouse, Director of Hotels and Leisure at the Sefton Group said: “We believe this is a truly exciting development for the Palace Casino. Online gaming is already hugely popular and is certain to keep growing as the technologies which support it continue to advance and develop. “Live Play area adds another dimension to the casino where the emphasis is placed on fun and excitement. Investing in these facilities shows we are committed to building on our excellent reputation while looking towards and embracing modern technologies.” The software used in the Distance Gaming and Live Play zone will eventually increase to add more games such as Blackjack and Poker and the latest electronic gaming facilities. Meanwhile, the Department of Economic Development has issued a proposal for live gaming tournament legislation which will issue a Temporary Premises Certificate. Presented at the end of last year this could solve the question of how to bring live tournaments onto the Island in the interim period, whilst waiting for a larger scale hotel/casino to be built. Although the Palace Casino can host a tournament it does not have the facilities to host large scale events and as such would have to turn such an opportunity down. As a huge revenue earner the GSC has agreed to offer other locations the chance to stage the event. The change will be added to the Casino Act to allow other premises to be temporary venues for gaming tournaments, which will last for the duration of the tournament. Villa Marina in Douglas is one such large venue in mind. A consultation period was opened last year and closed in February and this received a small response and no negative responses. The proposal has now gone through into a draft bill and has gone before parliament’s approval stages. If all goes to plan this should be in place before summer recess. PART II – ISLE OF MAN - ONLINE GAMING FOLLOWS NEXT MONTH. May 2012 PAGE 55 Analysis ARMENIA PIQUING INTEREST Armenia looks set to follow the controversial gambling zone route, allowing gaming only in specific resort town locations from 2013 Armenia is one of the world’s oldest civilisations and lies in the highlands surrounding the biblical mountains of Ararat where, according to the bible, Noah ended up parking his ark after the great flood. As such Armenia was also the first country in the world to officially embrace Christianity as its religion back in the 4th century whilst the world’s earliest shoe, skirt and wine producing facility was found here pointing to an advanced early civilisation back in the Bronze Age. Back in the 6th century the Armenian empire reached its height and became one May 2012 PAGE 56 of the most powerful in Asia with its empire stretching from the Caspian to the Mediterranean seas. However throughout its history the country has been invaded by a succession of empires from the Greeks, Romans, Persians, Byzantines, Mongols, Arabs, Ottoman Turks and the Russians. Between the 16th century and the First World War Armenia was controlled by the Ottoman Turks and thousands of Armenians were massacred between 1894 and 1896 by the Turks. The most horrific was during World War I when the Turks ordered the deportation of the Armenian population to the deserts of Syria and In 2011 the main increase in tourists came from CIS countries, Europe, South Asia and Japan with a total of 758,000 foreign tourists in 2011 up from 684,000 in 2010. The increase was attributed to advertising, participation in tourism events, surveys of tourists and seminars for foreign journalists covering this sector. Mesopotamia. Between 600,000 and 1.5 million Armenians were murdered or died of starvation during the Armenian Genocide. Armenia has been campaigning for official recognition of these events for over 30 years and they are commemorated each year on April 24 and called Armenian Martyr Day or Day of the Armenian Genocide. The Russian army latterly succeeded in gaining most of Ottoman Armenia, but then later lost it during the Bolshevik Revolution. Eastern Armenia became independent in 1918 but this only lasted two years and was fraught with war and territorial disputes. In 1922, Armenia was incorporated into the Soviet Union as part of the Analysis ARMENIA and Azerbaijan. The Karabakh War ended after a cease fire in 1994. Armenia is a landlocked mountainous country in the Caucasus region of Eurasia. It is located at the crossroads of Western Asia and Eastern Europe and is bordered by Turkey to west, Georgia to the north the Nagorno-Karabakh Republic and Azerbaijan to the east and Iran and the Azerbaijan exclave of Nakhchivan to the south. It is located between the Black Sea and Caspian Sea and is made up of 11 provinces – Marzer, Aragatsotn, Ararat, Armavir, Geghark’unik, Kotayk, Lorri, Shirak, Syunik, Tavush, Vayots’ Dzor, Yerevan. The terrain is mostly mountainous with rivers and forests. Mount Ararat is the highest mountain in the region and is now located in Turkey, but is clearly visible from Armenia. Armenia is said to have the second worst economy in the world and is also the second most densely populated of the former Soviet republics. The economy shrank by 15 per cent in 2009 as an expat financed construction boom fizzled out, as did the world economy. As the country is virtually dependent on Russia and Iran for most of its energy supplies it is struggling to keep up with the rest of the world. However, improved relations with Europe, Middle East and the Commonwealth of Independent States have also allowed Armenia to trade. Transcaucasia SFSR and this existed until 1936 when it was divided into three entities – Armenian SSR, Azerbaijan SSR and Georgian SSR. The Armenians enjoyed a period of stability under Soviet rule and during World War II was also spared from major devastation. During the Gorbachev era of the 1980s the Armenians began to demand better environmental care for their country and tensions developed between Soviet Azerbaijan and its autonomous district of Nagorno-Karabakh. The Armenians were disillusioned with Gorbachev’s inability to alleviate any of the country’s problems and this fed a need for independence and in May 1990 the new Armenian Army was established. TOURISM IS A KEY SECTOR AND HAS BEEN GROWING ANNUALLY AT A RATE OF 20-25 PER CENT. In 1990 the country declared independence and became the first non Baltic republic to secede from the Soviet Union and in 1991, when the Soviet Union dissolved, independence was officially recognised. The post Soviet days were initially marred by economic difficulties as well as fighting between the Karabakh Armenians The country relies heavily on investment and support from Armenians abroad. Agriculture also plays a huge part and is around 30 per cent of GDP and 40 per cent of total employment. Current unemployment however stands at around 15 per cent. Per capita GDP is less than a third of neighbouring Turkey and inflation is running at seven per cent. On top of that Russia cut back on its diamond supply hurting Armenia’s once thriving diamond processing industry. The country relies heavily on investment and support from Armenians abroad. Agriculture also plays a huge part and is around 30 per cent of GDP and 40 per cent of total employment. Current unemployment however stands at around 15 per cent. Meanwhile tourism has been a key sector since the 1990s and has been growing annually at a rate of 20-25 per cent since 2000. More than half a million people visit each year, mostly ethnic Armenians from the diaspora, from Russia, Georgia, the EU and Iran. Armenia was ranked 90th out of 139 countries in tourism figures. Deputy Economy Minister Ara Petrosian reckons the number of foreign tourists to visit Armenia this year is expected to rise to 800,000, whilst global tourist visits will hit the one million mark. He claims a string of events designed to mark the December May 2012 2011 PAGE PAGE 5757 Analysis ARMENIA 500th anniversary of Armenian printing will bring more people to the country coinciding with an active advertisement campaign. In 2011, the main increase in tourists came from CIS countries, Europe, South Asia and Japan with a total of 758,000 foreign tourists in 2011 up from 684,000 in 2010. The increase was attributed to advertising, participation in tourism events, surveys of tourists and seminars for foreign journalists covering this sector. However, the cost of air travel and accommodation remains high by international standards and although there is a shortage of resources Armenia has been investing in new hotels, whilst outdoor activities and scenery are primary attractions. Lake Sevan is the world’s largest mountain lake and a popular summer tourist spot whilst skiing in the winter is a key attraction. Tourists are attracted not only be the biblical monuments, but by the hot springs of Arzni and Jermuk and the dense forests and caves, whilst the opera and theatre in the cities offer cultural breaks. May 2012 PAGE 58 THE GAMBLING LAWS The gambling sector is an important one in Armenia and boosts the country’s economy providing much needed revenue for infrastructure and improvements. Although a small country it has neighbours like Iran and Turkey and is poised to benefit from these nations. The Armenian population is small with barely one million living in the capital. The gaming sector is primarily made up of casinos, slot halls, sports betting and more recently the lottery. Prior to independence the country operated under a cover of black market operations and it thrived underground. With the fall of the Soviet Union many businesses began to legalise themselves. The country has seen various laws introduced throughout the years. At the moment the country is governed by the 2003 law ‘On Games with money prizes and gambling establishments.’ Back in 2000 the law called for casinos to be located no less than 50km from the Yerevan administrative border or 10km from the borders of regional cities. Then in 2003 the current gaming law was In 2007 there were reports of foreign companies entering the Armenian market especially as there were changes in Russia around the same time. In 2007 the government received around US$2.5m in terms of tax income from gambling businesses and one of the biggest investments came from Storm International which launched ShangriLa at a cost of US$300m which was built on the highway out of the city. introduced and came into effect in 2004. This didn’t close casinos but merely shifted them to new locations. The 2003 law was written with the intention of moving all Armenian casinos and slots hall outside of Yerevan. At the time it was reported that 49 gambling activities were moved outside of the city. The idea was to develop areas outside of the city in terms of investment and visitors. In 2007 there were reports of foreign companies entering the Armenian market especially as there were changes in Russia around the same time. In 2007 the government received around US$2.5m in terms of tax income from gambling businesses and one of the biggest investments came from Storm International, which launched Shangri-La at a cost of US$300m which was built on the highway out of the city. The theory was wealthy players can afford to drive or take a taxi to the casinos on the outskirts of the city keeping the lure of the casinos and slot halls away from youngsters and the less wealthy. However in the long term this Analysis ARMENIA Armenia: Vital Statistics Capital: Yerevan Population: 2,967,975 Land Area: 29,743 sq.km Median age: 32.2 years Languages: Armenian (official), Yezidi, Russian, other Ethnic Groups: Armenian (official), Yezidi (Kurd), Russian, other Religions: Armenian Apostolic 94.7%, other Christian 4% and Yezidi 1.3% Currency: Drams (AMD) Government: Republic Chief of State: President Serzh Sargsian Head of Government: Prime Minister Tigran Sargsian Elections: President elected by popular vote for five year term. Next election to be held February 2013. Prime Minister appointed by president based on majority or plurality support in parliament. plan did not bring in the levels of investment to the cities outside of the capital that the government had originally hoped for. In June 2009, as Russia’s casinos prepared to close, neighbouring Armenia decided to amend their law of 2003. Titled ‘On prize games and gambling houses’ the law would ensure all casinos and slots were banned from the capital Yerevan. THE GOAL IS TO STIMULATE TOURISM IN RESORT SITES WHILE ELIMINATING GAMING FROM URBAN AREAS. This new law will come into effect from January 1st 2013 and will basically only allow casinos and gambling halls to be operated in certain resort towns. The idea is to remove all the casinos and slot halls from Armenia’s centre and locate them in the territories adjacent to Yerevan. The goal behind the policy is to bring more tourists to these regions whilst removing gambling from urban areas. The Armenian executives approved revisions to the law stating that all slot halls and casinos should be located in the administrative territories of Tsakhkadzor city (Kotayk region), Jermuk community (Vayots Dzor region) and Sevan (Gegharkunik region). They will also be permitted at Zvartnots Airport and ‘Yerevan’ free trade zone. This law was passed in April 2010. The new law is part of an overall project to increase tax in the country to generate around AMD101bn in additional revenue for the government. The casino and slot halls are targeted alongside tax increases for various other sectors such as alcohol, petrol and car tax. The new proposal aims to tether gambling activities to the tourist areas whilst also requiring a significant investment for the development of the casinos to introduce larger style casinos. The idea stems from the Russian Federation’s 2007 gaming law which saw Casinos: 11 Casino GGR: AMD275m (€500,000) Gaming Halls: 79 Gaming Hall GGR: AMD410m (€800,000) Total GGR: AMD1bn (€2m) It has also been stated in the Armenian law that casinos and gaming activities should only be organised in hotels with more than 125 guest rooms. This, the government hopes, will help consolidate businesses. However if a casino wants to invest at least AMD37bn ($100m) in building a 5 star hotel and casino complex in Yerevan, basically this would be considered. four separate gambling zones isolated from the capital. Of course that didn’t entirely go to plan. Some however believe the new law is contradictory. By placing casinos in the major resort towns, which currently promote spas, health and sport they will now lose their role as resort towns and are concerned that gambling and health resorts cannot live hand-in-hand. Meanwhile, others believe the initiative can only promote the development of tourism in Armenia. Casino operators are currently reluctant to comment on the changes and many will be forced to close and then re-invest in development elsewhere. A costly venture. It was also stated in the Armenian law that casinos and gaming activities should only be organised in hotels with more than 125 guest rooms. This, the government hopes, will help consolidate businesses. However if a casino wants to invest at least AMD37bn ($100m) in building a 5 star hotel and casino complex in Yerevan, basically this would be considered. May 2012 PAGE 59 Analysis ARMENIA ARMENIA - GAMING INDUSTRY STATISTICS NUMBER OF: 2008 2009 2010 2011 2012 CASINOS 15 12 10 10 11 SLOT HALLS 118 97 90 92 79 LOTTERIES 4 4 3 3 5 GGR CASINOS (AMD) 400m 300m 250m 275m GGR SLOT HALLS (AMD) 585m 485m 455m 410m GGR LOTTERIES (AMD) 400m 400m 300m 400m TOTAL GGR (AMD) 1.3bn 1.2bn 1bn 1bn Prime Minister Tigran Sargsyan said: “If investors introduce a business proposal exceeding $100m the RA National Assembly will allow the RA government to approve them.” Existing casinos have been given until 2013 to close down. The new criteria would apply to companies wishing to obtain a licence to run such a business from 2013. Casinos will now be in premises with a total area of not less that 250sq.m and slots halls should be at least 100sq.m in size. The buildings must also be 500 metres away from educational, historical, cultural, governmental or health institutions. Under the new bill the basic duty for setting up slot halls will increase from the current AMD5m to AMD50m whilst for casinos it will increase from AMD25m to AMD400m per year. The changes eliminate fixed payments for tables and slot machines. Currently the amount is AMD5m for slot halls and AMD25m for casinos and the monthly fixed payment fee for equipment is AMD4m per gaming able and AMD125,000 per slot machine. Parliament also suggests that a maximum casino tax should be set at AMD1bn. CASINO GAMING The numbers of casinos and slot halls have fluctuated significantly over the years. Many have had their licences revoked whilst others have simply closed. Back in 2006 there were 18 casinos in Armenia plus 51 gaming halls. At the end of 2008 there were 15 casinos, 118 slot halls and four lotteries with a total of AMD1.3bn collected in revenues. At the end of 2009 there were 12 casinos plus 97 slot halls and four lotteries. The state collected a total throughout the year of AMD1.2bn At the end of 2010 there were a total of 10 casinos, 90 slot halls and three lottery May 2012 PAGE 60 licences. The total for the year amounted to AMD1bn. At the beginning of 2011 there were a total of 10 casinos, 92 slot halls and three lottery licences and at the beginning of 2012 (February) there were 11 casinos, 79 slots halls and four lotteries. The majority of casinos are located on the outskirts of Yerevan and mainly on the highway to Yerevan from the airport or other directions. Shangri-La Casino in Yerevan is one of the most luxurious casinos belonging to Storm International Group. It was formerly known as the Cleopatra Casino and was owned by the Multi Group. Storm purchased it and then invested US$3m in the reconstruction of this casinos and renamed it Shangri-La. It was officially opened in 2008 and is the company’s flagship and styled in art deco with fine Armenian mosaics and Tiffany stained glass. There is Italian Cuisine restaurant called Michelangelo Lounge, three bars, live music concerts and show programmes. The total area is 2,400 sq.m and the casino has 24 tables and over 100 slots whilst VIP players have the XO Club. The casino charges a $100 entrance fee which is exchanged for chips to play with. There are also club cards for additional services such as free entrance, free bar and restaurant. The casino is located on the 10th km of the Yerevan Sevan highway and just 40 minutes from Zvartnots Airport. Storm International also runs entertainment facilities in Germany, Mexico, Romania, Belarus and Russia. Meanwhile, Storm also owns and manages Hollywood Entertainment with over 900 slots in two large facilities in Mexico. There are also nine slot halls in Germany with four more planned to open this year. “At this point in time we are now planning to change our business model due to the changes in the gaming law in Armenia.” MARK BRADSHAW, General Manager, Storm International. Storm’s General Manager, Mark Bradshaw said: “At this point in time we are now planning to change our business model due to the changes in the gaming law in Armenia.” Alsart Group is a Russian company which deals with Russia, Ukraine and CIS countries primarily selling used slot machines and internett terminals and also managing a chain of sport poker clubs where they are permitted. They opened an office in 2008 in Yerevan and began to offer a range of gambling equipment and casino accessories from slots to roulettes and chips. The company also used to operate the Senator Casino in Yerevan, which at the time housed 100 slots and 18 tables. Alsart sold this venture a year ago due to “cultural and Analysis ARMENIA expected in 2012 and AMD7bn in 2013. The companies will provide lottery programmes through both traditional sales channels and SMS whilst the government announced that Amaya will also set up a centralised control system which will collect all data in a central server from all gaming devices. This they claim will help prevent fraud and money laundering, whilst protecting the gambler. In the first stage of this set up Amaya provided US$4m worth of equipment. Amaya will install the Amaya Central Reporting Module (CRM) on all electronic gaming devices operating in Armenia for the next 10 years. This will provide the government with real-time reporting tools to capture and monitor gaming transactions, improve tax efficiency and promote gaming integrity. David Baazov, President and CEO of Amaya said: “We are very pleased to begin a mutually beneficial long-term relationship with the government of Armenia. Our lottery and integrity solutions are providing us with a platform to expand our technology footprint and grow our relationships with customers in new jurisdictions.” Sports-betting in Armenia accounts for 0.3 per cent of the online sports betting market. Armenian company Vivaro Betting LLC was issued a licence by the Armenian Ministry of Finance in November 2008 and is today one of the leading bookmaking companies in the region operating under the Vbet banner. Bets can be made on all types of sports from football, tennis, basketball, ice hockey, baseball, boxing and cycling. political difficulties faced in Armenia.” LOTTERY AND BETTING Until 2009 the lottery didn’t exist in Armenia. In 2009 the government launched a monthly national lottery based on an eight digit number which was printed on the back of sales receipts. The idea ultimately was to encourage customers to get their cash register receipts from the retail outlets and therefore help stop the retail industry from avoiding taxes. Cash prizes of up to US$16,000 could be won for winning numbers. The first live lottery draw took place live on Armenian Public TV H1 on February 6, 2009. Then in November last year, the Ministry of Finance and Canadian Amaya Gaming Group signed an exclusive 10 year agreement for the implementation of a national lottery system and to also provide central reporting and integrity services in Armenia. In 2011, the government introduced a national lottery which would operate like the Sportloto lottery run during Soviet times. The government and Canadian gaming group Amaya set up a joint company in October 2011 called Amaya Armenia with a capital of AMD200m. Amaya Canada invested US$28m in the form of technical equipment and the income from the lottery will be distributed evenly between the shareholders. The Ministry of Finance expects the partnership will secure several billion drams annually in additional revenue with around AMD2bn in revenue “We are very pleased to begin a mutually beneficial long-term relationship with the government of Armenia. Our lottery and integrity solutions are providing us with a platform to expand our technology footprint and grow our relationships with customers in new jurisdictions.” DAVID BAAZOV, President and CEO, Amaya. Vbet was established back in 2003 as Vivarobet and set up land based sports betting outlets which later followed with online facilities. Today, the company has licences for online betting, casino and poker (vivaropoker.am) in Armenia. Vbet’s Zaruhi Surmenyan said: “We have customers not only from Armenia. We have a website called vbet.com which is popular abroad in the countries near to our region. We are also getting a licence in Malta and soon vbet.com will operate under that licence. Vbet.am will continue to operate under the Armenian licence.” The website is available in 19 different languages. Meanwhile, Vbet currently has 120 bookmaker shops in Armenia which are both franchised and privately operated. They operate up to 6,000 live matches per month for all types of sports and up to 20,000 live videos per year. The second largest sports betting operator in Armenia is Totobet followed by Eurobet. May 2012 PAGE 61 Update THE PHILIPPINES HURLING STONES AT THE SKY Can the gaming industry in the Philippines shake its image of corruption and scandal to become the second largest regional gambling hub in Asia? The Philippines, the ‘sick man of Asia’, is suddenly looking much healthier these days as investors clamber into the country to give the country a much needed shot in the arm. The country has been something of a yoyo over the years. In 2007 things looked bright as the economy approached its best performance, but this was soon crushed with reports of corruption. Today, the $200bn economy is on a stronger footing. Its stock market was the best performer in Asia last year and up nearly 13 per cent this year. Overseas buying of Philippine stock hit a record $938m in the fourth quarter of last year and economic growth is projected to be about four per cent. Corporate balance sheets are also in good shape, remittances from overseas Filipinos is a steady 10 per cent of GDP and consumer debt is the lowest in Asia at just seven per cent. However, until recently foreign investment into the Philippines has always remained fairly low. Over the last 10 years until 2010 the country’s annual net Foreign Direct Investment never May 2012 PAGE 62 PAGCOR is trying to shake off the image of corruption which has tainted the company in the past whilst also looking at future projects. Several changes have been introduced into the company such as a reduction in operating expenses with excessive expenditures curbed. The new management has imposed stringent regulations on the use of service vehicles and a reduction in PR and advertising. exceeded $2bn. Then almost two years ago something happened in the Philippines that gave the country a huge cash influx, whilst also giving the region’s casino industry a chance to expand in a big, big way. In June 2010, President Benigno ‘NoyNoy’ Aquino III (P-Noy) was sworn in as the Philippine’s 15th president. He promised to free the region from poverty and corruption, whilst also tackling the sluggish growth and economic problems. Outgoing president Gloria Macapagal Arroyo had a stormy nine year rule, which saw four failed power grabs and opposition impeachment bids against her over allegations of vote rigging, corruption and rights abuse. President Aquino has pledged a new era of good governance, reforms and a democracy sensitive to the common people. His parents are revered for their opposition to the late dictator Ferdinand Marcos who was ousted from power back in 1986. His father Senator Benigno Aquino was assassinated in 1983 as the opposition leader of Marcos. After Marcos was forced into exile PNoy’s mother Corazon Aquino took over the reins of the government and changed the country to a democracy. She died in 2009 and just a few weeks later calls for her son to run as president began. He accepted the challenge and has been thrust into his current position by the clear call of the people and he won the elections by a margin of 5.5 million votes. As the new President took over there were similar changes at the state owned Philippine Amusement and Gaming Corporation (PAGCOR) as the old regime was ousted and a new one installed. In July 2010 a new management team took over the PAGCOR helm and Cristino Naguiat was named as Chairman. For nine years PAGCOR had promoted itself as a company that was a “global corporation,” now under new management PAGCOR is aiming to take its role back to its roots and concentrate on its own turf. Firstly, PAGCOR is trying to shake off the image of corruption which has tainted the company in the past, whilst also looking at future projects. Several changes have been introduced into the company such as a reduction in operating expenses with excessive expenditures curbed. The new Update THE PHILIPPINES the tourism figures which are trailing limply behind its other Asian neighbours. The Philippines sees around four million tourists per year, which although has been increasing steadily, is still much lower than the number of tourists visiting Malaysia, Singapore and Thailand. In fact over 70 per cent of the 62 million annual tourists to the region visit these other three countries. In response to these issues, Resorts World Manila was born. In June 2008, the Travellers International Hotel Group, received the first provisional licence from PAGCOR to develop its new gaming project. Travellers International are permitted to operate two casinos sites from 2005 and 2033. The first project was Resort World Manila which is the Philippine’s first integrated tourism estate and opened back in August 2009. Resorts World Manila is a US$700m luxury casino resort which has generated US$355m in revenue during its first year of operation. It is located in Newport City, the first tourism economic zone in the Philippines, and just across from Terminal 3 of the Ninoy Aquino Airport. Resorts World Manila is currently home to three hotels – the five star Marriot Hotel Manila with 323 guest rooms and 19 suites; the six star casino hotel Maxims Tower with 168 suites, three villas and one Presidential suite and the newly opened budget Remington Hotel with 623 standard rooms and 89 serviced apartments. There is also the Newport Mall including games arcade GameZoo, 3D cinemas, restaurants and a 1,500 seat theatre boasting the largest LED wall ever built in the Philippines. management has imposed stringent regulations on the use of service vehicles and a reduction in PR and advertising. Operating expenses have dropped by P846m over a six month period. yielded a P505m or 25 per cent growth compared to the same month last year. We also surpassed the January 2012 gaming income target of P2.38bn operations by over three per cent.” Meanwhile there has also been an improvement of budget performance and a review of contracts. The company has renewed its casino offerings whilst introducing award schemes for its workers. PAGCOR earnings are distributed as follows: In 2011, PAGCOR saw total revenues of P36.65bn, a 16.5 per cent growth compared to the total income the year previously of P31.4bn (of which P21.7bn came from gaming operations) Meanwhile, income is increasing monthly and in March 2012 reported highs of P3.67bn, an increase from February’s P3.46bn, and its 10th consecutive month of high gross earnings. The income has been put down to the sustained improvement of marketing programmes for Casino Filipino’s national and foreign markets, upgrading of slot machines and the rationalisation of expenses in gaming operations. CEO Cristino Naguiat said: “Our casinos, arcades and in-house bingo operations • five per cent to the Inland Revenue as franchise tax, • 50 per cent of the balance goes tot he National Treasury as the government’s mandated income share, • five per cent of the balance goes to the Philippine Sports Commission, • one per cent to the Board of Claims, • Cities hosting PAGCOR casinos are also given a fixed amount for their respective community development projects, • PAGCOR also provides funds for other development and sports programmes, whilst the remaining balance goes to the Social Fund. THE GROWTH OF GAMING One of the aims behind the development of gaming in the Philippines is to boost Resorts World Manila is currently home to three hotels – the five star Marriot Hotel Manila with 323 guest rooms and 19 suites; the six star casino hotel Maxims Tower with 168 suites, three villas and one Presidential suite and the newly opened budget Remington Hotel with 623 standard rooms and 89 serviced apartments. There is also the Newport Mall including games arcade GameZoo, 3D cinemas, restaurants and a 1,500 seat theatre boasting the largest LED wall ever built in the Philippines. The hotels currently offer 1,226 rooms across the three brands and the plan is to bring the total number of hotels to seven over the next five years. Maxims Tower was the first hotel in the country to offer all-suite accommodation. The resort also inaugurated the Newport City Transport Terminal, which provides round the clock access to and from the airport terminals as well as to various parts of metro Manila and neighbouring provinces. The casino has 300 tables, 100 electronic table games and 1,700 slots over three floors and includes a VIP room and junket rooms. The casino recently added 200 new slots and 100 new electronic table games as the popularity of this style of gaming is beginning to grow in the Philippines. Meanwhile there are linked slots, stand alone machines and these are all available via the main gaming area at May 2012 PAGE 63 Update THE PHILIPPINES Resorts World, Maxims VIP gaming area, Maxims non smoking gaming area and Genting Club. The company behind the project is Travellers International Hotel Group – a joint venture between Alliance Global and Genting Hong Kong and the resort draws around 11 million visitors per year. Alliance is expecting average daily foot traffic to the resort to more than double by next year as the companies develop more projects and claim it could reach 3540,000 visitors by the end of 2012 higher than the initial projection of 30,000. At the moment Resort World attracts around 18-20,000 per day of which 16,000 are concentrated on its casino operations. Another four hotels will be added including two five star hotels and two four star hotels with a total room count of 2,700. Meanwhile, the six star Maxims Tower is undergoing expansion with another 50-60 super sized suites being added whilst the five star Marriot Hotel will add up to another 100 rooms. Total investment in Resorts World was around $650m but Alliance say this may ‘bounce’ up to $1bn over the next five years. THE FILIPINO FUTURE It is predicted that the Philippines will take over Singapore in terms of landbased gaming over the next few years. The country is fast becoming a power hub for both online and offline gambling growth. The Philippines has a healthy population of almost 100 million plus a stable economy. In addition it has a strong domestic demand as the Filipinos like to play the high risk-high reward games such as slots. The country is only a few hours flight from China, Japan and South Korea from where most high rolling Asian players hail. The government wants to boost the tourism sector and has a target of reaching at least 6.5 million foreign arrivals, generating around US$7bn in earnings by 2016. Of course, one of the biggest challenges is the plan to develop Bagong Nayong Philippino-Manila Bay Integrated City, otherwise known as Entertainment City Manila or indeed PAGCOR City, which is Asia’s first LA Vegas style gaming and entertainment complex. The integrated resort, which will include recreation and entertainment facilities, aims to bring the city of Manila in line with the likes of Macau and Singapore. The new 25 year licence given to PAGCOR included the option to subfranchise its franchise to private investors. The idea was initially developed under the old administration under former Chairman Efraim Genuino. The project has been on the back burner since 2001, but once PAGCOR received its extended licence in February 2007, the agreement between PAGCOR and the city government of Parañaque was sealed in October 2008 with development beginning some months later. The new 25 year licence given to PAGCOR included the option to sub-franchise its franchise to private investors. The idea was initially developed under the old administration under former Chairman Efraim Genuino. At that time four licences were awarded in 2008 and 2009 to operate casinos in a new gambling and Update THE PHILIPPINES Philippines developments DEVELOPMENT DEVELOPER/INVESTOR TYPE STATUS Belle Grande Manila Bay Belle Corp (SM) Hotel/Casino Under Construction. Due by 2013 Resorts World Bayshore Travellers International Hotel/Casino Proposed 1,000 rooms across 6 hotels 19,626 sq.m casino 2,800 rooms (construction to begin 2012) Solaire Manila Manila Bay Resorts Bloombury Investments Hotel/Casino Tiger Resorts Hotel/ Casino (Universal Entertainment) Under Construction 500 rooms Construction began Feb 2012. 2,000 rooms across 3 hotels Due to open 2014. 28,000 sq.m casino Aseana City Private Corporations Business Centre Under Construction Mandara Waterfront Landmark Communities Residential Near Completion Residences Manila Observatory Dome None Observatory On Hold Manila Eye None Observatory Looking for investors Mall of Asia Arena SM Investments Sports Complex Opening May 2012 entertainment complex in Manila. The government predicted that the site could capture at least a 10 per cent share of the total global gaming market, estimated to be $115bn annually. Entertainment City is an ambitious project to be located on a piece of reclaimed land between Roxas Boulevard and the panoramic Manila Bay, which will be turned into an integrated leisure and entertainment Mecca covering around 120 hectares in total. There will be four integrated resorts which will join the fifth resort (Resorts World Manila), which is already operating across from the NAIA Terminal 3. Total investment will come from private companies and is estimated to reach up to $15bn. The plan is to develop an integrated resort, leisure and entertainment complex that will provide investment opportunities and world class tourist attractions. This will include luxury hotels, convention centres, theatres, sports stadium, shopping complex, museums, amusement parks and observation tower. There will be four integrated resorts, which will join the fifth resort (Resorts World Manila), which is already operating across from the NAIA Terminal 3. Total investment will come from private companies and is estimated to reach up to $15bn. All proponents of the resorts are committed to invest a minimum of HERITAGE HOTEL AND PARAÑAQUE CASINO ARE EXPECTED TO CLOSE AS THEY CANNOT COMPETE WITH THE NEW RESORT AREA. US$1bn each and build a minimum of 250,000 sq.m of resort with 800 hotel rooms minimum with an average of 40 sq.m per room. It is expected once completed the four resorts will have the revenue generating capacity of Singapore’s two resorts – Marina Bay Sands and Resorts World Sentosa which tops around US$4bn. The project will be housed at the bay area of Parañaque City and on some land at the Aseana Business Park and Mall of Asia Complex. PAGCOR has insisted that the hotel facilities must be built prior to opening the casinos. PAGCOR says its Heritage Hotel and its Parañaque Casino near the Ninoy Airport are now expected to close down after their respective gaming licences expire. They cannot compete with the new resort area. It is thought these licences will transfer to another area. Heritage’s licence expires in 2013, whilst Parañaque expires in 2014. The rules initially stated that Licence application fees cost US$50,000 to PAGCOR (non-refundable) and applicants must be expert in the hotel and gaming business and submit proposals for a total entertainment complex with a minimum project cost of US$1bn. Of this a minimum of 40 per cent of the total project must be invested within a period of two years. Selected applicants will lease the land from PAGCOR for a period of 25 years, which is then renewable and applicants will also need to have a bank guarantee for US$100m set aside for 120 days with an Escrow Account then maintaining a balance of US$50m. The following taxes will be set in place: Update THE PHILIPPINES Non-junket table and slot operations will pay: • 15 per cent of gross gaming revenue (GGR) from high roller tables, • 25 per cent of GGR from non-high roller tables, • 25 per cent of GGR from slots, • Two per cent of total GGR from high and non-high roller tables (towards restoration of cultural heritage). From Junket operations: • 15 per cent of GGR from high and nonhigh roller tables. Currently gaming tax in the Philippines is 25 per cent, whilst VIP tax is just 15 per cent. Four companies have been selected to undertake the project. These are Bloombury Hotels and Resorts (project Solaire Manila); Tiger Resort Leisure and Entertainment (project Manila Bay Resorts); SM Consortium (project Belle Grande) and Travellers International Hotel Group (project: Resorts World Manila Bayshore). There will be 3,200 hotel rooms available and the resort can accommodate a million tourists annually and could generate gaming revenues of around US$11.5bn whilst driving the annual tourist market in the Philippines up to 10 million by 2016, whilst the optimistic figure for 2012 is four million tourists. The first phase is expected to be completed by 2013 as Bloombury and SM Consortium are already constructing their resorts. The other two are expected to break ground this year whilst the whole resort is expected to be completed by 2016. Construction alone will create around 80,000 direct jobs and 40,000 indirect jobs and US$2.6bn will be spent initially on the area. The casino only accounts for around 7.5 per cent of the total development. According to statistics the country employs around 907,000 workers in the hotel and restaurant sector alone and that is expected to rise to over one million once the project is completed whilst local workers could earn US dollars and locators are being urged to pay salaries competitive with those in other countries. The development companies involved at present in the Philippines includes the following: May 2012 PAGE 66 According to statistics the country employs around 907,000 workers in the hotel and restaurant sector alone and that is expected to rise to over one million once the project is completed whilst local workers could earn US dollars and locators are being urged to pay salaries competitive with those in other countries. THE RESORT CAN ACCOMMODATE A MILLION TOURISTS ANNUALLY AND COULD GENERATE REVENUES OF US$11.BN. SM INVESTMENTS CORP (SMIC) is the holding company of the SM group and is one of the Philippines biggest conglomerates in the shopping mall, retail merchandising, banking, finance and property sector (including hotels). The company has 169 retail stores in the Philippines and of these 41 are SM Department Stores, 33 are SM Supermarkets, 65 are Save More branches and 30 are SM Hypermarkets. The company, through its subsidiary SM Prime Holdings, also has 42 shopping malls in the Philippines.There is also a property and banking and finance sector and hotels and convention corporation and latest project was the 400 room Radisson Blu Hotel in Cebu City. In the PAGCOR Entertainment City SM Investment Corp will be in charge of developing non-gaming developments such as hotels, sports arena, museum and an Oceanarium. THE BELLE CORPORATION recently celebrated the beginning of construction of its $750m complex, which will offer 828 hotel rooms and will comprise of six hotel towers. Work is expected to be completed by early next year and work on the BGX Entertainment Complex has also begun. The casino will include over 19,000 sq.m of gaming space with 6,000 sq.m for VIPs. Belle Corp and Leisure Resorts World Corp will manage the gaming component and it will be run by Asia Pacific Gaming, which runs five casinos in Macau. It is expected to house 350 tables and 1,900 slots. Belle is controlled by billionaire Henry Sy and revenues are being generated by the sale of residential projects mainly in Tagaytay City and in Batangas. BLOOMBURY INVESTMENTS is owned by port king Enrique Razon. The Bloombury plan is for a hotel complex called Solaire Manila and is expected to be completed Update THE PHILIPPINES company also has affiliates in Australia and South Africa. Aruze also operates casino hotel resorts, engages in real estate leasing and amusement facilities management businesses. The Aruze Group is investing some US$3bn in the development of 40 hectares of land for the Entertainment City project and is developing the Okada Resort Manila Bay featuring 2,000 rooms and 300 VIP suites, the world’s largest oceanarium, theatres, sports arena, museum and giant Ferris Wheel. However, the recent tussle between Universal boss, Kazuo Okada, and Wynn Resorts Chairman, Steve Wynn, is creating a cloud of uncertainty over the development. THE $2.3BN OKADA RESORT MANILA BAY WILL INCLUDE 28,000SQ.M. OF GAMING AND 2,000 ROOMS ACROSS THREE HOTELS. by the end of 2012. The project will include two luxury hotel towers of over 1,000 rooms. At the end of March this year Bloombury Resorts and Hotels became the first investor to complete the structural foundation for the first construction phase of their plans and held the ceremonial topping-off of its Solaire Manila resort at the Entertainment City complex. Solaire Manila will include two hotel towers, which will be connected by a multi level podium, an indoor garden, indoor water facility, retail shops, gaming area, theatre and convention hall with 5,500 seating. Initial investment for these facilities is said to be $650m, whilst long term the cost will reach $1.2bn. ARUZE CORPORATION (known as Universal Entertainment Corp) is a Japanese manufacturer of pachinko, slot machines and other gaming products particularly for the home and commercial markets. The company has licences to manufacture and distribute in Nevada, Mississippi and New Jersey, whilst Aruze Gaming America is a 100 per cent owned subsidiary in Las Vegas and it in turn owns 21 per cent of Wynn Resorts. The Solaire Manila will include two hotel towers which will be connected by a multi level podium, an indoor garden, indoor water facility, retail shops, gaming area, theatre and convention hall with 5,500 seating. Initial investment for these facilities is said to be $650m, whilst long term the cost will reach $1.2bn. Okada has been accused by Wynn of bribing PAGCOR Chairman Naguiat and his predecessor Genuino with gifts and luxury accommodation. Okada has since been ousted from the Wynn Resorts board and his shares bought back. The $2.3bn Okada Resort Manila Bay will be managed by Universal’s subsidiary Tiger Resorts Leisure and Entertainment and will include 28,000 sq.m of gaming and some 2,000 rooms across three hotels. It is due to open 2014. TRAVELLERS INTERNATIONAL HOTEL GROUP is a joint venture between Genting Hong Kong (of the Malaysian Genting Berhad group) and Alliance Global Inc (AGI) and has enabled AGI to enter the world of tourism and gaming in the Philippines. The joint venture was agreed back in 2008 to build the Philippine’s first integrated tourism estate in Newport City called Resorts World Manila. The company will now also develop the larger integrated tourism estate Resorts World Bayshore City at the Entertainment City project, which will include 2,500 hotel rooms, leisure, retail and entertainment facilities and is planning to invest some US$3bn in the project. Genting owns the Genting Highlands Resort in Malaysia and holds the exclusive development rights of film giant Universal Studios in Asia. Genting has partnered its subsidiary Star Cruises to Travellers International (AGI). Alliance Global Inc saw revenues last year of P44.4bn in 2010 by 14.6% whilst net profit soared to P9.5bn an increase of 39 per cent from the previous year. Melco Crown Entertainment (co-owned by Lawrence Ho and James Packer) is now interested in the PAGCOR Entertainment City project and Macau operator Galaxy Entertainment Group is also interested in the project and is possibly talking to Belle corp. However, the government has called for an update on the project after it was hatched initially some four years ago under the former President, and claims the government is in the dark as to the status of the its implementation and wants a full blown investigation. Aquino wants to know if the project could and would deliver on what it initially promised. In addition, a P12bn expressway project is on the go to link the Entertainment City to the Ninoy Aquino International Airport, meaning commuters will be able to access the city in just 16 minutes from the NAIA terminals. The Entertainment City investors are apparently paying P5bn to P6bn of the project costs which the government was originally going to cover. It is expected to be finished in two to three years. PAGCOR – BEHIND THE SCENES The Philippine Amusement and Gaming Corporation is a wholly government owned and controlled gaming corporation, which was created in 1977 to curb the influx of illegal gambling. It was given a franchise for 25 years which was then extended for another 25 years in July 2008 and is headed by Cristino Naguiat (Chairman and CEO) and Jorge Sarmiento (President and CEO). It is the third biggest source of governmental funds (besides the Inland Revenue and Bureau of Customs) with an annual revenue of around US$650m from its casinos and clubs from which 48 per cent is derived from its slots and electronic gaming machines alone. It was set up with a three-pronged mandate – to regulate games of chance (casinos in particular), to raise funds for the government and to help boost the Philippines’ tourism industry. In 2007 as its licence was extended it also permitted PAGCOR to enter into agreements such as joint ventures. May 2012 PAGE 67 Update THE PHILIPPINES Today, PAGCOR operates 13 casinos under the Casino Filipino banner across the three major islands and 27 exclusive clubs in major cities across the country offering table games and slots. PAGCOR also operates 180 Casino Filipino e-games which is an internet café dedicated to casino games from slots, table games and video poker. The PAGCOR casinos include: ANGELES – A themed casino based on Kamampangan folklore located in Pampanga province. It is set on three storeys offering table games, slots and bingo. It has been based at Cauayan Isabela after the eruption of Mount Pinatubo led to its relocation in 1992. IT was housed in a new building in 2003. There are 489 slots in total. BACOLOD – This is located in a Spanish era inspired hotel in the heart of Goldenfields Commercial complex. It PAGCOR OPERATES 13 ACROSS THE THREE MAJOR ISLANDS AND 27 EXCLUSVIE CLUBS IN MAJOR CITIES. began operation 26 years ago. There are 264 slots in total, table games and bingo CEBU - Located in the castle-like Waterfront Cebu City Hotel it was one of the first themed casinos in the Philippines and is based on the 19th century era. There is 41,000 sq.m of gaming divided into three area and a total of 737 slots. DAVAO – the biggest city in Mindanao it is home to Mount Apo (highest mountain) and also the casino located in the Grand Regal Hotel in Lanang. There are 20 table games and slots. HYATT MANILA – Located in the tourist district this hotel/casino boasts three floors of gaming. It was opened in 1994. HERITAGE – Located in the Heritage Hotel Manila in Pasay City and has a total 401 slots and 57 gaming tables plus bingo in the Heritage plus in the satellite clubs – Club Majestic, Atrium VIP, Midas Hote, Networld-Jipang, Softiel and Madison slot arcade. Operated with Jimei Group. LAOAG – Located in the Fort Ilocandia Resort Hotel in Laoag City, a resort know May 2012 PAGE 68 PAGCOR was given a franchise for 25 years which was then extended for another 25 years in July 2008 and is headed by Cristino Naguiat (Chairman and CEO) and Jorge Sarmiento (President and CEO). It is the third biggest source of governmental funds (besides the Inland Revenue and Bureau of Customs) with an annual revenue of around US$650m for its sandy beaches and is a favourite with players from Hong Kong and Taiwan. There are 8 VIP rooms with different themes and 136 slots in total MACTAN – Very close to the international airport this casino is located in Mactan Island in Cebu and has 408 slots and table games. It has a Spanish theme MIMOSA – Found at the Mimosa Leisure Estate in Clarkfield Special Economic Zone, Pampanga this is based on the glitz of Hollywood glamour and houses a golf course, hotel, villas, bars and restaurants. There are 170 slots. OLONGAPO – Located in Olongapo City with its array of bars, duty free, golf course and restaurants the casino is found in the heart of the entertainment district. PARAÑAQUE – Situated just across from the Ninoy Aquino Airport this offers all types of entertainment from slots, table games and shows. PAVILION – Found in the Manila Pavilion Hotel in the heart of the city’s tourist and historical district the hotel has a VIP room in addition to its gaming lounges. It is considered the premiere casino in the PAGCOR stable and in housed in the Waterfront 5 star hotel. TAGAYTAY – Distinguished by its giant gold crown this is found in the city famous for the Taal Volcano in Cavite. It was opened in 1991 and has a gaming area of 4,450 sq.m and 1,051 slots and 45 table games. Focus ITALY TAKING INSPIRATION There’s clear air and daylight between the leading suppliers in the Italian VLT market, with Inspired Gaming leading from the front The rise of Inspired Gaming in the Italian market has not only been dramatic, it has been sustained throughout the lengthy introduction of VLT gaming across the country. The UK-based company has exceeded the expectations of the market, delivering consistent performance and flexibility with its Open platform and content from a range of third-party and in-house developers. Technical modifications and taxation changes have recently complicated the marketplace, but throughout Inspired has continued to deploy machines and grow incomes despite painful tax increases. The rises are part of the collective tax burden that Italy faces right now, which has served to focus attention upon machine performance and competitive difference, something that Inspired has made a USP in the Italian VLT gaming sector. “The flexibility that the Open platform offers concessionaires is without equal in this marketplace,” states Luke Alvarez, CEO Inspired Gaming Group. “The range of games from 3rd party developers, the different cabinets, the menu flexibility, the ability to change attract modes, buttons, multi-games, roulette clusters etc., all of which have been tested and approved, offer the greatest flexibility for operators.” Creating venues with non-uniform machines, games and menus is a vital element in differentiating locations from the growing competition in Italy, where in the capital Rome there are now currently 28,000 VLTs. “We see a great spectrum of performance levels from venue to venue,” described Mr. Alvarez. “We have conducted a series of venue optimisation programmes and recognise that there are plenty of high quality venues that have yet to site VLTs as some of the deals between suppliers and concessionaires haven't exactly gone to plan,” states Mr. Alvarez delicately. “We predict there will be three sources of market growth in the next 12 months, the first of which will see the government increasing the existing volume for current concessionaires. At the same time, locations that aren't live or aren't performing will have to look to the best performing suppliers for products that compete in a stricter tax structure. Finally, we will see the introduction of three new concessionaires into the marketplace, which will further increase the marketshare for VLTs.” The Italian market has proven the viability of VLT gaming in Europe, but some of the secondary supplier income levels remain worryingly low. There has been a distinct separation of the top three into an Italian gaming peloton (Novomatic, SPIELO and Inspired) where viability is beyond doubt. Inspired has supplied north of 10,000 terminals contracted and deployed, which is a combination of scale together with income performance per unit that makes for a very attractive business model. Taxation changes have decreased the return, but this is still a strong margin product for the best-performing platforms. "For secondary suppliers or those still in test, with contracts for several thousand machines, this has become a non-viable "The flexibility that the Open platform offers concessionaires is without equal in this marketplace. The range of games from 3rd party developers, the different cabinets, the menu flexibility, the ability to change attract modes, buttons, multi-games, roulette clusters etc., all of which have been tested and approved, offer the greatest flexibility for operators." LUKE ALVAREZ, CEO Inspired Gaming Group. business for those suppliers right now,” states Mr. Alvarez. “The industry has polarised between the two positions.” Italy is the most technically demanding jurisdiction in the world, so to be at the forefront of this development is an indicator of the performance level of Inspired's offering. “Once you have established yourself in a market such a Italy, you have huge opportunities to enter global markets at the highest level,” says Mr. Alvarez. “There is recognition in Greece, for example, of the strides that Italy has made in developing its gaming industry, not just in regards to tax generation (which is undoubtedly a prime motivator), but in regards to compliance and credibility. Greece is looking to establish a similar level of technical standards, of which we have already shown that we can meet the bar.” The Greek market wants to be live very quickly with VLTs, especially OPAP, which has paid for its licences and wants to generate income as soon as possible. Inspired is ready to go having proven itself repeatedly in the UK and Italian markets. “Greece is a moving picture right now,” states Mr. Alvarez. “There are elections and re-financing plans still to come and gaming fits somewhere within this political mix. The 10 year licence for VLT gaming remains an attractive proposition even if the country devalues its currency and reverts to the drachma. Whatever happens, it’s still a massive opportunity.” Strategically balancing market growth beyond its solid UK base, Inspired is targeting high growth emerging markets. May 2012 PAGE 69 Focus ITALY The global recession has not yet released its grip, but Inspired sees opportunities everywhere right now. “People still gamble when times are tough,” explains Mr. Alvarez of Inspired’s market view. “It’s a fact that women buy more lipstick in a recession - it’s an affordable luxury. Gaming falls into a similar category. The average net spend on an FOBT in the UK is £10-15 per hour. That's good value in regards to hourly entertainment for the player. At the same time gaming presents governments with opportunities to raise in-direct taxation. Regulated VLT networks are a great way to tap into middle-class tax income for the exchequer. The problem with gaming is that it presents too much opportunity.” Inspired is due to announce its first installs into the licensed US market and into Macau as part of the recently announced GLI approval of its Sabre product, of which there’s 1,000 installed in the UK and a further thousand deployed internationally. “Our business was 97 per cent UK orientated just two years ago,” explains Mr. Alvarez. “Today, we export a third of our products to international markets, with the plan to increase this to half of our business in the next 12 months.” The US market offers Inspired a tactical opportunity with Sabre. The forthcoming high profile Sabre launch will underline this potential. However, Inspired is realistic in terms of its expectations too. “We are not looking to sell VLTs or slots into the US,” states Mr. Alvarez. “However, for Sabre and our Virtual Sports product we have great opportunities in the US with announcements to be made in the very near future. In Italy, Latin America and Greece, we have a VLT product that is market-ready, and for Asia too. Our strategy is to pick market by market the opportunities for our products, applying regional scale and customisation overheads per country. Adapting our Virtual Sports product, for example, is much more efficient than adapting our VLT platform, so we have to consider this into the equation. We are expecting a number of extra provinces in China to go live this year with Virtual Sports. In the next 12 months Inspired will also bring different sports online in addition to the current crop. I'm happy for China to be a long-slow burn as the potential is so vast,” concludes Mr. Alvarez. “We are working progressively with local regulators to ensure that they are happy with the mix. We are offering really exciting products across global markets with double digit growth accelerating where the market demands. And we have the financial firepower to achieve our goals.” May 2012 PAGE 70 PRACTICAL MEASURES ICT provides the perfect recycling solution for Italy A dilemma facing Italian operators is looming. The introduction of Comma 6c regulations in Italy will change the street market yet again, introducing a machine with double the stakes and prizes as compared to today's Comma 6a slots. The biggest change, however, will be the introduction of bill acceptors to machines that have previously been allowed to offer only coins. It's a fantastic opportunity for operators to grow their businesses as the uptick related to bill validator introduction is universal across the gaming industry. Machines with bill validators earn more money. It's a very simple equation. However, in a market with 330,000 Comma 6a machines, the switch to bill validators represents significant investment at a time of squeezed capital expenditure. Step forward ICT. The NE-77 BR bill recycler is a unit that ticks all the right boxes for the Italian market. The unit is compact, extends the operating time of the slot, offers single denomination recycling and fits the price point Italian operators are willing to pay for such a solution. “We have a product “Our focus is the second tier of operators in Italy, not the larger estates, but the operators looking for efficiencies without major capital investment.” JACK SUNG, ICT. that’s ready for the market today,” stated ICT’s Jack Sung at the Rimini ENADA show. "Our focus is the second tier of operators in Italy, not the larger estates, but the operators looking for efficiencies without major capital expenditure. In addition to the recycler, we have both note and colin validators that are again cost sensitive and compact, which are perfectly adapted for the Italian slot sector. The practicality of our units is such, that we can fit two ICT products within a slot for a lower price point and footprint than our competition.” Focus ITALY A GALAXY OF OPTIONS Merkur Interactive is set to become a concessioniare in the Italian gaming sector The confirmation that Merkur Interactive (with other partners – ATI) has applied to become one of the three additional concessionaires to be allowed in the Italian gaming market was major news at the Rimini ENADA show. The Gauselmann Group subsidiary will take the operational experience of the German giant into the Comma 6a and VLT sector in Italy, adding to the fine performance of its games to date. The move is perfectly timed as location homologation has begun to progress much faster, with many of the technical difficulties in this market now solved. Connection to locations and supplier experience is contributing to a rapid turnover of locations going live with VLTs at present. “The kinks have been ironed out of the system,” explained Merkur Gaming Italy’s General Manager, Roberto Ronchi at the ENADA show. “Over the course of the last 10 months the collaudo location process has seen many locations opening in a short period of time.” Merkur Win has around 70 locations within Italy in the sports-betting sector, but in the last six months the Gauselmann subsidiary has launched new Merkur Gaming slots locations, installing 2,000 slots with a target to have 4-5,000 by the end of the year. The success of this roll-out is due to the game strength powering the roll-out with Mystery 1 and Magic Games proving highly attractive to Italian players. In "We have great partners in this market and we know our product completely. The performance of VLTs in Italy is still very, very high. The market is growing, but operators have lost some of their revenue due to the hike in taxes. Statistics show that during the period of VLT expansion, Comma 6a machines have held their ground in regards to revenue. VLTs have added extra revenue because the bar players continue to play in bars, whereas the VLT players have emerged to fill the upmarket VLT locations.” ROBERTO RONCHI, General Manager, Merkur Gaming Italy. THREE NEW CONCESSIONAIRES WILL ENTER THE MARKET, OF WHICH MERKUR INTERACTIVE WILL BE ONE. June, Merkur Gaming will launch a new series of games including the latest Galaxy line, which was unveiled at the Rimini exhibition. “We are very confident that we can grow this market as we roll-out new games,” stated Mr. Ronchi. Merkur Galaxy is a multi-game including a series of games packages. In Rimini, Merkur Gaming launched Galaxy 1 and Galaxy 2, consisting of three games each. Offering new graphics, new themes and the opportunity to change games during play, without payout, Merkur Galaxy is an innovative games release, offering a wide game library to meet players’ expectations. Merkur Gaming further launched two new single games: Lucullus and Amazonia. “Alongside multi-games Magic and Mystery, now widely strengthened on the Comma 6a market, we decided to show not just a single new product, but a series of new titles, to give our customers a wide selection of new and well-performing products,” said Mr. Ronchi. The coordination of the German team with SOGEI has enabled Merkur Gaming to pass its machines through homologation in two-four months, much to the envy of rival suppliers. “Few understand the Italian law in the way that we do,” stated Mr. Ronchi. “We have great partners in this market and we know our product completely. The performance of VLTs in Italy is still very, very high. The market is growing, but operators have lost some of their revenue due to the hike in taxes. Statistics show that during the period of VLT expansion, Comma 6a machines have held their ground in regards to revenue. VLTs have added extra revenue because the bar players continue to play in bars, whereas the VLT players have emerged to fill the upmarket VLT locations. Italy has established a mini-casino market that has not cannibalised the existing player base.” It's not all good news, however. Operators have lost around half of their revenue due to the taxation increase on coin-in. “If you're an operator and a concessionaire in this market it is difficult right now to survive with these taxes,” agreed Mr. Ronchi. “In the next six months we will see three new concessionaires enter the Italian market, of which Merkur Interactive (together with other partners) will be one. In this market, the concessionaire adds 1-2 percentage points to your margin. In a sector where the figures are enormous with the same level of cost, this margin is significant. We will have six months to install a base of Comma 6a machines that will allow us a 14 per cent proportionate share of VLTs. Acquiring the largest number of VLTs in the market is critical to success. We are going to be very busy.” May 2012 PAGE 71 Focus ITALY Made in Germany quality, plus an appreciative audience for Patir’s design flair The dramatic introduction of the Patir Sound-Chair at the ICE show in January generated a wave of interest in the unique concept. The chair connects directly to the slot machine, allowing players to enjoy surround-sound direct from the game and play using buttons built into the arms of the chair itself. Since its first unveiling in prototype form, Patir Design has continued to hone the different elements with a view to unveiling the final product mid-summer. “The Sound Chair is a future vision of the gaming chair,” explained Patir’s Export Manager, Suleyman Yilmaz at the Rimini ENADA Spring show. “The major customers interested in this product have been working with us to establish the right connections to the games. We're very excited about this new design.” The Germany-based gaming chair manufacturer displayed its wide range of quality products at the Italy show having established a strong customer base as locations have shifted upmarket with the introduction of VLT gaming. Despite a strong manufacturing heritage in Italy, Patir has competed with Italian suppliers in both style and quality. “Three years ago in Italy we had no footprint in this market,” explained Mr. Yilmaz. “Today, we are supplying products to some of the largest operators in the market, from Adria to Zest and BetPlus. Our chairs are IMMACULATE CONCEPTS finding homes in VLT locations as the market has embraced our ‘Made In Germany’ quality and the designs of Mr. Patir, who creates all our chairs himself.” The Patir Design team recorded a successful show at the Rimini ENADA. new VIP room creations and refurbishing entire floors. “We are working with some of the major casino groups in the world,” stated Mr. Yilmaz. “Our experience and know-how is attracting increased business as we continue to produce chairs personalised to the needs of the player.” Quixant’s GARY MULLINS pictured at the Rimini ENADA exhibition. “The QXi-200 is compliant for the future developments of the market,” stated Mr. Mullins. “We are ready for the next stage of growth in the Italian street gaming sector.” Patir Design is currently working upon projects in Cyprus and Tanzania, creating EMBEDDING CHANGE Future-proof solutions for whatever direction the Comma 6a market chooses next A level of frustration is evident across the manufacturing sector in Italy as developers wait for their machines to pass through the bottlenecked homologation process. A series of products remain parked in approvals, which has a trickle down effect upon the component suppliers. PC board specialists Quixant has won a series of machine orders and has been designed into gaming machines for the market, but must wait for machines to pass through homologation before those green lit contracts can come to fruition. “We are waiting like everyone for machines to passes through the process, and for the forthcoming Comma 6c upsurge, which will replace the current 6a market,” explained Quixant’s Gary May 2012 PAGE 72 Mullins in Rimini. “We are serving the current Comma 6a market with our QXi106 all-in-one platform, specifically designed to meet the requirements of the Italian Comma 6a slot machine market, including AAMS protocol and game storage integrated onto the motherboard and packaged in a convenient slim case that needs no external security enclosure. However, we also have to be ready for the anticipated change to Comma 6c, with bill validator acceptance and additional functionality.” To meet the future needs of the Italian sector, Quixant unveiled in Rimini its QXi200, the first all-in-one gaming PC available on the market to utilise AMD Fusion technology in the form of the Gseries embedded APUs. AMD Fusion technology delivers a number of distinct benefits to the QXi-200; namely increased CPU and Graphics performance, extremely low power consumption and a very competitive price. MULTI-TASKING ACROSS ITALY Mallorca’s Dosniha, now part of the Gauselmann Group, is evangelising upon the benefits of multi-player gaming to Italian operators The acquisition of Mallaga-based Dosniha by the Gauselmann Group was announced at the Rimini ENADA show in Italy. The Spanish firm is renowned for its local multi-player expertise having dominated Spain's expansion of the product throughout the arcade sector. Dosniha has expanded beyond Spain in recent years having targeted the Italian market with local Milan-based Dosniha Italia representative, Paolo Ronzio taking the multi-player message to arcade owners across the country. On the Merkur Gaming stand Dosniha showed the latest G4 Organic Roulette with six player stations homologated for the Comma 6a market from Electroncek. Speaking to Mr. Ronzio at the show, he explained that while there was to date only a small number of multi-players in the Italian market, due predominately to the small size of traditional Italian arcades, the development of multi-players in Spain followed a similar path. “We are seeing customers that have taken this product return and purchase an additional unit,” stated Mr. Ronzio. “Those with the space to accommodate this type of product have seen real growth in incomes. Multi-players attract a different level of player who visit the location singularly to play this machine. They are not AWP players or VLT players, they enjoy playing electronic roulette because they are a casino player, not a machine player. The change to more luxurious locations, mini-casino type halls, has meant that locations are growing in size and seeking to establish a casino atmosphere. Interblock's range of multi-players is the ideal solution.” “We are extremely happy that Organic Roulette (Comma 6A) is recognised as the best multiplayer roulette product on the Italian market, which was confirmed by many operators, who have this product already installed in their venues in Italy,” added Bojan Dreven, Regional Sales Manager at Interblock. “We are extremely happy that Organic Roulette (Comma 6A) is recognised as the best multiplayer roulette product on the Italian market, which was confirmed by many operators, who have this product already installed in their venues in Italy.” BOJAN DREVEN, Regional Sales Manager at Interblock. The acquisition of Mallaga-based Dosniha by the Gauselmann Group was announced at the Rimini ENADA show in Italy. The Spanish firm is renowned for its local multiplayer expertise having dominated Spain's expansion of the product throughout the arcade sector. Focus ITALY Gmatica and Admiral have launched a new online gaming project in Italy, CasinòYES “We are very satisfied with our new online casino product, stated Matthew Marini, President of Gmatica, commenting on the first data obtained regarding the launch of CasinòYES in partnership with Admiral. “Initial results have proven to be very positive. In 10 days, we recorded visitor numbers to the site exceeding 140,000 users, a proportion of which have registered and opened a casino account. We believe the preparatory work in terms of marketing and communication has been successful, but now we await the arrival of online slots that will complete the offer,” commented Mr. Marini. The Gmatica stand at Rimini was a showcase for both Novomatic and Gmatica to present CasinòYES by Admiral to the general public and operators in the industry. CasinoYES launched with a blackjack offering, one of the most popular online casino games. Gmatica also proposed to operators and managers affiliate marketing opportunities to exploit the physical network and achieve crossselling online. The stand in Rimini was divided into two areas, one of which was entirely dedicated to CasinòYES by Admiral. In the area dedicated to online gaming touch screens allowed visitors to experience dedicated casino games in an innovative, safe and legal environment. AFFIRMATIVE ACTION All visitors, including professionals and players could sample the new site with confidence and choose from a large range of casino games, table games, including Caribbean Stud Jackpot and Baccarat. “The new online project allows bets from a few cents with a high return in winning - and with a philosophy that has the basic direct approach to the game and a motto (which is precisely 'yes') in which the positive response becomes a key to worldwide communications,” added Alessandra Selmi, Adria Gaming. For those registering for the first time on the site www.casinoyes.it by Admiral will During the ENADA Rimini exhibition, Novomatic displayed its new Novostar X6 with a range of different cabinets (classic, superpub, lounge and the new slant-top, with play from the chair itself) and the Ultimate 5a with new game variants. ENGAGING THE LOCALS Eurocoin Italia adds to its market dominance in tickets with local touchscreen support Eurocoin Italia has successfully established itself as a genuinely local supply and support partner for VLT operators in Italy, with a reach that extends to individual gaming locations across the country. The Epic 950 printer, supplied in Europe by Eurocoin, dominates the VLT sector, being the exclusive choice of Inspired Gaming, SPIELO and Bally, plus the preferred choice of Novomatic, giving Eurocoin more than 80 per cent of the installed field base of machines Eurocoin Italia posted a strong sales performance in Q1 following the ENADA May 2012 PAGE 74 Rimini trade fair. The Commercial Manager of the Bologna-based business, Maria Rosaria Parisi, confirmed that the company's increasingly broad product line was appealing to a wide cross-section of the Italian market. MARIA ROSARIA PARISI, Commercial Manager, Eurocoin Italia. “We are directly engaged on a daily basis with the VLT salon operators, who are delighted to have a local outlet for their authorised slot tickets, spare parts and accessories.” receive a bonus of 30 euros regardless of whether or not a cash deposit is made. The first deposit with CasinòYES by Admiral gives a bonus of up to a maximum of 200 euros. The casino will soon expand to include dedicated online poker, bingo and betting, but for now the flagship product, besides the traditional roulette, is the inclusion of ‘blackjack for novices’ with physical lessons to be aired on television in Italy. 'Something About the Black Jack' began in Febraury of this year on the PokerItalia24 channel, enabling players to familiarise themselves completely with online table games. information to support the launch of 3M’s ground-breaking multi-touch product line - Projective Capacitive Technology. We are now engaging with Italian 'early-adopter' companies who want to develop exciting new collaborative or competitivemultitouch games - 3M PCT supports 20+ simultaneous touches,” said Maria. “The continuous roll-out of the VLT product across Italy has been a very positive stimulus to Eurocoin business here. We are directly engaged on a daily basis with the VLT salon operators, who are delighted to have a local outlet for their authorised slot tickets, spare parts and accessories,” commented Maria. Sales Director Colin Veitch - until recently a Bologna resident for the founding 12 months of Eurocoin Italia - expressed delight with the progress the company had made in Italy. “With the continuous support of our clients across Italy, we are absolutely proving the value of providing local sales, support and service for our range of world-class product brands,” stated Mr. Veitch. In the manufacturing and Comma 6A AWP sector, the company's business continues to expand. “The Eurocoin team has recently completed two days of training at the 3M Headquarters in Milan, absorbing all the key technical “We are very encouraged by the strong demand from the Italian market for our note recycling product range, and see the increased supply of TFT displays and 3M touchscreen technology as a natural progression for us in 2012.” Focus RIMINI ENADA NO CHANGE AT THE TOP IN ITALIAN MARKET VNE underlined its number one status at ENADA, Rimini, where new innovations in the realms of money changing dazzled the Italian visitors The Italian market for money changing machines remains strong and competitive. VNE further underlined its leadership in this market at the ENADA in Rimini in March. It was the perfect place to not only display the extensive product range but also announce major innovations. The first piece of news is that all money changing machines of VNE can be connected online. This important feature has now spread to every single change machine that VNE offers. This brings key benefits. Operators receive immediate, real time information and control of the VNE change machines. Changes can be made instantly to react to alterations in requirements on the change machines at varying locations. The online system from VNE is also very secure. A further benefit is that customers can receive instantaneous support from VNE. Service and support are available at all times. The days of waiting for a technician to arrive have gone for good. We understand our home market and thus pre-empt future requirements. Our Cheque machine underlines our status of being the No. 1 innovator in our field. New services on our machines will open new opportunities. The fact that we can connect all our machines makes a powerful statement in our drive to further enhance our international sales. These are very exciting times for us.” LORENZO VERONA, Commercial Director, VNE. VNE machines are designed to be available for use longer with service and maintenance requirements that are supported quicker. The VLT market in Italy continues to go from strength-to-strength. The options that operators can offer to their players in money changing continue to match pace thanks to VNE. VLT wins between 1000 and 5000 euros are paid out by the cashier. These higher wins can pose a security risk. Operators have to make larger amounts of cash available for payouts. The solution to this problem was presented by VNE at the exhibition: a brand new machine called Cheque. The process is simplified and becomes more secure. In such a case, the player takes the winning ticket to the cashier to be validated. The cashier confirms this win and approves the ticket. The player can then enter the approved ticket into the Cheque and the winnings are paid out in the form of a bank cheque that can be cashed into the player’s bank account or exchanged for the cash amount at a bank. New change machines on display included the Mini Full Change with further choice of banknote recycling. Secure money handling is the focus of VNE money processing machines and customers can choose from a wide variety of secure components. The term ‘money processing machines’ best describes the VNE product range. The experience and success of VNE change machines are migrating into new markets. VNE proudly introduced new change machines that can do much more – namely offer extra services. An agreement struck with Cogetech has allowed VNE to innovate further. This new machine brings on board services such as topping up mobile phones and paying utility bills. Lorenzo Verona, Commercial Director at VNE, summed up: “There was talk that this year’s ENADA was much quieter than previous years. We did not notice that! On the contrary, we had a very busy exhibition. As we are the number one change machine manufacturer in Italy, we expected a busy show. Our new innovations made a real stir. We understand our home market and thus pre-empt future requirements. Our Cheque machine underlines our status of being the number 1 innovator in our field. New services on our machines will open new opportunities. The fact that we can connect all our machines makes a powerful statement in our drive to further enhance our international sales. These are very exciting times for us.” May 2012 PAGE 75 Products NEWS AND UPDATES Land-based Land-based CASINO SLOTS & SYSTEMS CASINO EQUIPMENT SPIELO International Abbiati Casino Equipment G2E ASIA G2E ASIA www.spielo.com www.abbiati.com SPIELO International will be showing its latest product line-up and enhanced sales presence at its longtime distributor RGB’s booth #527 at G2E Asia 2012. The show takes place at the Venetian Macau from May 22 to 24. Abbiati Casino Equipment is looking forward to exhibiting its range at G2E Asia. “G2E Asia is one of the most important exhibitions in the casino industry and the most important in the Asian region,” confirmed Giorgio Abbiati, CEO of Abbiati Casino Equipment. “Everyone will agree that Asian market, and especially Macau, is the area of the biggest expansion and definitely it will continue to be a such in the coming years,” added Terry Clarke, Commercial Director of the Company. “Abbiati has a lot of opportunities to grow in Asia. The markets there are looking for alternatives, especially speaking about the Security of products, such as chips and plaques and, if you can provide good alternative options to the already existing on the market, then you have good opportunities to do business.” At the show, customers are invited to meet SPIELO International’s new Macau-based Sales Director, Maria Garcia, who joined the company in April, as well as its newly-appointed General Manager of Casino Systems for Asia Pacific, Lai Fatt Chiang. The team will be demonstrating dozens of compelling new games for the Asian market, including three Egyptian Gold titles, Cleora, Nefturi, and Ramosis. Egyptian Gold is SPIELO International’s first progressive link using Episodic Gaming. As players progress through the game during one session, they can save and re-activate their achieved status during the next play session. The player unlocks more features and additional bet options for more action become available. When he or she reaches the highest status, an additional award is randomly revealed by Tutenchamun. Egyptian Gold offers an exciting 5-Level Progressive Playoff, where the player is able to win multiple progressives. KITTY CASH is the latest addition to SPIELO International’s ATRONIC multi-level progressive links, and features the cuddly cats from the internationally recognized brand, the Artlist Collection’s “THE CAT,” on the stylish OXYGEN cabinet. On top of the three supporting game titles – KC Royals, KC Playgrounds and KC Music - this exciting multi-level progressive features two bonus rounds: the Mystery Cat Bonus and the KiTTY CASH Bonus. Visitors to the show can also explore two new diversity game suites, Absolute Azure and Gambling Green. Each diversity game suite features a variety of up to 10 games grouped into categories that can be selected by players via touch screen, with Roulette now available as a selection. Presented on the OXYGEN cabinet, diversity allows players to select their preferred game types with different volatility levels, and is the only multigame on the market featuring proven, top-performing standalone progressive games, all in multi-line and multi-denomination format. In addition, SPIELO International’s new core games include MOVING MOMENTS, GOLDIFY 2, GOLDEN CITY, 1421 Voyages of Zheng He, Mayan Magic, Dolphins Moon, Magic Pharaoh, SPHINX Wild, and Master Roulette. May 2012 PAGE 76 SYSTEM2go is SPIELO International’s new packaged, affordable slot floor management solution for smallscale, multi-site slot halls, including AWP and VLT environments. It’s a simple, one-stop solution to help slot venues install an on-line system with minimal effort. SYSTEM2go networks the entire floor to provide automated readings, reports, and additional casino features, depending on the package selected. SYSTEM2go is available in four packages: Advantage, Gold, Platinum TK (for use with tickets), and Platinum CC (for use with magnetic stripe card). The packages offer accounting and jackpots with additional levels of features for ticketing or card cashless payment systems, as well as player tracking functionality. “During the show visitors will have the opportunity to view a range of our tables including Baccarat and American Roulette, alongside a selection of different Winning Number Displays, a range of layout samples and a brand new line of chips and plaques with new security features,” said Giorgio Abbiati. “As per continuous requests for RFID solutions, we will exhibit RFID technology with a complete line of dedicated American chips and Plaques with incorporated 13.56 MHz PJM RFID.” Land-based CASINO EQUIPMENT Gaming Partners International The complete range of GALAXIS casino systems solutions will be presented at G2E Asia with a special focus on Star TABLES, Star JACKPOTS and Star BONUS modules for the Asian gaming market. Star JACKPOTS manages mystery and progressive local and wide area jackpots and our deep experience in this field has translated into topperforming, turnkey Wide Area Progressive (WAP) systems installed at casinos in 16 countries throughout the world. TimeBomb FEVER, a new addition to the wide range of Star BONUS products, will be demonstrated live at the show with guaranteed bonuses designed to attract players and boost gaming during specified time periods. The GALAXIS modules are connected across the gaming floor with CRYSTAL.net next generation floor network. It includes a touchscreen player interface on the slot machines for player communications and advertising and provides a unique platform for many of our Player Services. B&G PREMIUM CHIPS www.gpigaming.com B&G Premium Chips combine innovations in chip design and manufacturing to give the ability to create a completely unique chip that can incorporate logos, iconic designs or other visual elements into the chip mold. The Premium Chip is a new Americanstyle chip design that gives operators more freedom in customising their currency to better match the casino brand. The Premium Chip is also more counterfeit-resistant due to the intricacy of the design and because it can be more easily identified by casino staff. What makes this product so unique is that it provides operators more freedom in creating a chip that truly incorporates the casino brand, rather than limiting to a ‘menu’ of standard chip designs. Key features and benefits: • Fully-customised casino exclusive design • Unique design assists dealers and staff with quicker authentication • Can incorporate up to six individual colour shots • Can include most of GPI’s available security features • A tangible manifestation of the casino brand Products NEWS AND UPDATES Land-based MULTI-PLAYERS Interblock G2E ASIA www.interblock.eu Interblock will present its most advance multiplayer platform available on the market - the Organic product range in modern black-red design at the G2E Asia show in Macau: Land-based ORGANIC VIRTUAL: Organic Virtual is the most attractive video table product on the market. The version of Organic Virtual that will be displayed at G2E Macao is with Baccarat game with new community display and possibility of “revealing” both Player’s and Banker’s cards. CASINO SLOTS & SYSTEMS Bally Technologies G2E ASIA www.ballytech.com Bally Technologies will exhibit an array of innovative gaming and systems solutions, including the worldclass licensed brands Michael Jackson King of Pop, Grease, and Betty Boop’s Fortune Teller at the G2E Asia trade show in Macau, booth No. 1003. WORLD-CLASS ENTERTAINMENT Taking center stage in Macau will be Michael Jackson King of Pop, which features one of the most widely beloved and influential artists of all time in an exciting, music-filled game on Bally’s new Pro Series V22/32 cabinet with the custom, Pro surroundsound chair. Offering everything from mystery wilds bonuses and free games bonus events and featuring hit songs Bad, Beat It, Billie Jean, Dirty Diana, and Smooth Criminal, this game is highlighted by a U-Spin Platinum Record Bonus and video clips showcasing the performer. Michael Jackson is represented exclusively for licensing by the Bravado International Group. Grease, inspired by Paramount Pictures’ 1978 American musical film about two love-struck teens in a 1950s high school, is Bally’s first double-play game, featuring two, 25-line games – enabling the player to play two games at once. And Betty Boop’s Fortune Teller, the new companion game to the hit Betty Boop’s Love Meter, offers an unprecedented 15 bonuses at any bet. Fortune Teller also features the U-Spin fortune wheel, and an innovative U-Choose bonus that gives control to the players, letting them pick their preferred bonus. Both of these globally recognized new brands are available on Bally’s trailblazing ALPHA 2 Pro Hammerhead cabinet. MARKET-ORIENTED GAME CONTENT As part of Bally’s commitment to developing products designed specifically for the local market, the Company will exhibit a large number of Asianthemed titles including Blazing Dragon, Moon Dynasty, Rainbow Dragon, Tiger Treasures, and Lucky Dragon on the sleek Pro V22/22 cabinet. Additionally, the games Sakura Festival and Dragon will be showcased on Bally’s imposing Pro V32 cabinet. And lastly, for the award-winning Pro Curve cabinet, featuring the industry’s only curved LCD to emulate spinning reels on a video slot; G2E Asia visitors will experience the titles Beijing Treasures and Great Wall of China among others. Bally Technologies will also showcase the Golden Empire and Jeepney Joyride mystery progressive links. Golden Empire and Jeepney Joyride were developed locally for the Macau and Philippines gaming markets respectively. These mystery links feature themes targeted for the region and enable players to win one of the three or four randomly triggered progressive jackpots, depending on the operator’s configurations. Golden Empire and Jeepney Joyride link over standalone video slot machines allowing jackpots to be triggered randomly during game play; no max bet is required to win one of the progressive amounts. ARCADE-LIKE PLAY MECHANICS Another highlight of Bally’s exhibit will be the awardwinning game Fish’n for Loot and Total Blast. These exciting new games introduce Bally’s U-Shoot virtualshooting gallery bonus-game play mechanic in which the player touches the iDeck to create weapons for “shooting” at targets on the main game screens. Likewise, Bally brings the arcade favorite SKEE-BALL to casinos in Macau on the Pro V32 cabinet. The game includes a bonus feature in which players touch and slide to throw the SKEE-BALL, winning “tickets” that enable them to “Pick a Prize” on the game that reveals credit awards. All That Jazz, also featured on Bally’s Pro V32 cabinet, has a revolutionary iDeck feature called UPlay, in which players touch and play virtual piano keys. Players attempt to follow a melody by playing the piano keys. Every note is converted into numbers which populate four bonus reels. At the end of the song, the reels are spun to reveal the base-game prize. POWERFUL FLOOR-WIDE PLAYER EXPERIENCE Asia-Pacific casino operators will experience the innovation with live demonstrations of iVIEW Display Manager (DM), an interactive communication tool used by players and controlled by the gaming operator. This picture-in-picture style player-userinterface is backward compatible on any gaming device with a touch-screen display, and provides a way for casino operators to present self-service player-account access, marketing messages, and secondary bonus games on the main game screen – without interrupting play. ORGANIC DICE: One of Interblock’s internationally recognised products from a wide range of solutions from the Dice family that gives casino operators the option to optimise the floor layout and maximise their turnover. ORGANIC TWINS: belongs to a wide range of products from Multicenter family, which can be designed in different shapes with 12, 14 and 16 play stations in a football shape design with individual Player Information Displays (PIDs). This multi-game, multi-denomination, multi-player platform can offer the casino a selection between any combination of available games: Roulette (Single Zero or Double Zero), Dice (Craps or Sic Bo), and Video games. Land-based CASINO SLOTS & SYSTEMS Euro Games Technology G2E ASIA - ELA MEXICO www.egt-bg.com At the forthcoming exhibitions ELA Mexico and G2E Asia, Euro Games Technology will showcase its latest products and will demonstrate once more the company’s perceptible presence at the international gaming market. EGT will present the Cat 4 Cash Multi-Level Progressive Jackpot System- one of its latest products, which has already proven itself a success for the company. The system features four levels of progressive jackpot. An eye-catching jackpot panel attracts the players’ attention with a clear presentation of the jackpot levels and an entertaining animation shown on a high quality 40ins. LCD - TFT display. The stylish cabinets are exclusively designed for the player’s comfort with their 22ins. and 32ins. wide-screen LCD-TFT monitors. The players have a good reason to stay on the machine for longer, captured by the attractive multi-games run by the technologically advanced Exciter II platform. EGT’s booth will draw visitors’ attention with another branded product – the Vega Vision+. Cabinets featuring multi-games from the exciting new P-Series driven by the innovative Exciter II platform. The high-quality graphics combined with widescreen LCD-TFT monitors makes a perfect combination for an ultimate entertainment and pleasure of the game. May 2012 PAGE 77 Products NEWS AND UPDATES Land-based MULTI-PLAYERS Alfastreet G2E ASIA www.alfastreet.com Slovenian company, Alfastreet, will participate in G2E Asia 2012 with their state-of-the-art products for operators and guests of the region alike and plan the further increase of Alfastreet’s presence in this crucial market. The event will be held at the traditional location of the Venetian Macao. Booth number 1201 at the G2E Asia 2012 will be reserved for the latest Alfastreet products for international and specifically Asian gaming markets. Visitors will be served by the company’s representative in Asia, Albert Radman. Craps, Derby and Sic Bo to their newly design cabinets. Alfastreet's latest product is a MultiGame option, which allows players to play two games simultaneously, at a single screen. MultiGame has already become an invaluable part of many casinos’ offer and one of most distinguished features in Alfastreet’s portfolio. The principle attraction of MultiGame platform is that players spend more time playing MultiGame machines, due to the fact that there are more games available. As a consequence, this increases revenues for operators. This new addition is already making an impact on the Asian market, making its way to the majority of the casinos in the region. Alfastreet will present the latest collection of its M3 generation cabinets with MultiPlayer, MultiGame and MultiWheel options. In addition to well known Roulette and Bingo, Alfastreet added Baccarat, Visitors will further be introduced to the 30 SL – single terminals connected to Alfastreet’s MultiGame and MultiWheel network. Finally, the latest Hi-Jack terminal will be shown to BlackJack and Baccaart players with an automatic mode option or a live game mode. Online Land-based SLOTS & SYSTEMS SLOT GAMES “All new visitors of stand 1201 will leave us with positive impressions about established improvements, quality and progress we have made since the last show in Macau,” said Mr. Radman. WMS Gaming WAGE-NET www.wms.com Net Entertainment CRIME SCENE www.netnet.com Net Entertainment has released its latest video slot, Crime Scene. Crime Scene is a 5-reel, 15 bet-line video slot featuring the unique Sticky Countdown Wild and Evidence collection bonus game. When a Sticky Wild is found it will remain in place for up to five spins, and if that is not enough to keep win anticipation at a heightened state, Sticky Wild wins have a multiplier of x3. As the game continues, players who find three or more bonus symbols are forwarded to the evidence collection bonus game to increase their winnings. By simply clicking on evidence folders players can find coin wins, a second chance symbol that prevents the bonus game from ending or Evidence symbols with random coin values. Before being returned to the main game players can choose from four separate envelopes. Envelopes contain extra coin wins, a x2 multiplier for the total bonus game winnings or the player is returned back to the bonus game. Special attention has been paid to the sound effects and big win presentation to create an unforgettable gaming experience. The Quick Spin functionality shortens the length of game rounds and the playerscan even choose to spin the reels with the keyboard spacebar. May 2012 PAGE 78 WMS Gaming has announced the successful launch of the Company’s WAGE-NET Networked Gaming solution in Italy at Italy’s Casino San Remo. The WAGE-NET solution, with cloud-based Remote Configuration and Download functionality, delivers unprecedented gaming experiences while leveraging industrystandard protocols to give operators heightened flexibility on their casino floors. The 30-game installation, which includes 24 Piggy Bankin’ machines, the second theme from the Ultra Hit Progressive portal family, reinforces the WMS commitment to Engaging Players. Delivering results. Sebastian Salat, President WMS International, said: “WAGE-NET reinforces our commitment to push the evolution of the casino floor to new heights while remaining dedicated to a focus on standardization, usability, simplicity and flexibility. Recent launches in international and domestic markets provide an opportunity for our casino customers to increase revenue while delivering an unmatched gaming experience for the casino guest.” WMS WAGE-NET solutions are designed from the ground-up, and leverage computer industry and GSA standards-based architecture to enable crossvendor interoperability. These solutions provide customers with the freedom of choice and flexibility to utilise systems and applications best suited to their own needs and designed to increase revenuegenerating capabilities while providing differentiated player experiences for installed base games. The Remote Configuration and Download functionality enables operators to deploy and manage any Networked Gaming application throughout a casino slot floor and quickly perform slot management tasks from a remote location. The Ultra Hit Progressive series, a multi-level progressive that adds a secondary bonus opportunity to a player’s favorite slots, is designed to enhance base game performance by creating a second game dynamic, and runs on a Central Game Controller server. The WMS installation at Casino San Remo includes the Piggy Bankin’ theme, from the Ultra Hit Progressive series, which features coins that pile into a piggy bank, making it grow bigger and shake until it cracks. Both audio and visuals amplify as the game nears a progressive trigger, ultimately reaching critical mass as the bank explodes and awards the lucky player one of four progressive awards. Marco Calvi, San Remo Casino Slot Manager, said, “We are very excited about the WMS WAGE-NET solution, which will allow us to increase game performance with fresh, on-demand content and minimal changes to our existing IT infrastructure.” Products NEWS AND UPDATES Land-based/Online SLOTS & SYSTEMS Bally Technologies BEACH BOYS www.ballytech.com Debuting for the first time ever, Bally Technologies unveiled its new Beach Boys-themed video slots at the NIGA exhibition in San Diego. These five-reel, 1,024-way games, featured on Bally’s ALPHA 2 Pro Series V22/22 Upright Wheel cabinet, capture “America’s Band” to its fullest, immersing players in the Southern California culture of surfing, sun, cars, and romance with The Beach Boys songs and related video clips. The games feature five progressive jackpots, Bally’s U-Spin play mechanic, and five of The Beach Boys most beloved songs including California Girls, Fun Fun, Fun, and I Get Around, enhanced by the custom Pro Series surround-sound chair. The colourful Beach Boys Bonus Wheel atop the game awards credits and one of the six U-Spin bonus wheels for a chance to win one of the progressive jackpots. “Tribal gaming operators are tremendous partners and supporters of Bally Technologies, as we help them drive revenue and get greater operating efficiencies in their casino operations,” said Derik Mooberry, Senior Vice President of Products and Operations for Bally Technologies. “Indian Gaming 2012 is the perfect environment to showcase our new games, systems, and interactive solutions – all designed to deliver a better player experience.” BALLY INTERACTIVE PROVIDES ONE VIEW OF PLAYER Another show highlight from Bally was its Interactive display, featuring the company’s suite of online and mobile games – interactive versions of popular Bally land-based games that offer enhanced bonusing, proven play mechanics, and progressives. Bally Interactive, through its cloud-based Land-based EGMS Inspired Gaming Group G2E ASIA www.ingg.com Inspired Gaming Group (Inspired), the supplier of 2011’s best-selling electronic roulette product and the world’s most advanced virtual sports, is demonstrating its focus on the Asia-Pacific region by exhibiting once again at G2E Asia. The company will also launch its multi-game Bingo Blaze product for high growth Asian markets, such as the Philippines. Complete with GLI approval, new betting features and more languages, Sabre Multi-Win Roulette will again be a focus of Inspired’s booth. Since launching in Asia at the show last year, over 1,000 Sabres have been installed in the UK, Europe, North America, Latin America and Asia. Inspired’s electronic roulette product is proven to have a faster game cycle than competing products, which - in addition to Easy Bet features for fast play – guarantees Sabre players have more betting time and operators benefit from increased incomes. Inspired’s Virtual Sports became China’s first government approved rapid-draw lottery game in August 2011 and is currently live in the National Sports Lottery venues. The product is established as a market leader with some of the largest gaming operators around the world such as William Hill, Caliente and Bet365, and was launched in China through a joint venture with AGTech and Ladbrokes. iGaming platform, mobile solution, and Remote Gaming Server, offers a complete business-to-business iGaming solution to enable casino operators to augment their land-based casino gaming with both mobile and online play-for-free and wager-based games, as well as custom mobile apps and websites. The company’s multi-channel solutions have integration with Bally’s slotmanagement and casinomanagement systems to give casinos a single view of their patrons and powerful, enterprise-wide analytics. The Bally Mobile team will also be on hand to give live demonstrations of the company’s cloud-based custom mobile apps and mobile websites for casino patrons and internal-facing apps for casino employees. Land-based COMPONENTS A wide range of sports are available to all customers, and will be shown at G2E Asia, including horses, greyhound racing, soccer, motor racing and tennis, and the product is available for online, mobile, retail, broadcast and gaming terminals. Never before shown in Asia, Inspired’s Bingo Blaze will be making its G2E Asia debut after a successful Latin American launch in 2011. Bingo Blaze is a dual screen, HD slant top cabinet with multiple Latin Bingo games, but can also be adapted to new markets by adding traditional bingo, slots and SWP games. Harmen Brenninkmeijer, Senior VP of Strategic Market Development at Inspired, commented: “Inspired is known as a leader in Server Based Gaming (SBG), but less known as the undisputed leader in delivering virtual sports gaming products around the world. Continual innovation has retained Inspired’s market leadership and resulted in exciting collaborations, such as a unique virtual sports lottery product being rolled out in Mainland China. For Inspired, Asia offers greatpotential beyond the standard applications that can be found across the world.” “During G2E Asia we are proud to present our latest innovation, Bingo Blaze, which is now available for markets around the world, especially high growth markets like the Philippines”, Brenninkmeijer added. Advantech-Innocore FADJA SHOW www.advantech-innocore.com Advantech-Innocore recently displayed its latest range of gaming industry specific products at the FADJA industry show in Columbia, South America. Edward Price, Managing Director of Advantech-Innocore commented: “We are very excited by developments in Central and South America and have developed a clear strategy to sell and support our industry leading products in this growth region. “We have put in the necessary investment; opening an office in Mexico City, managed by David Kok, as well as two key accounts managers plus back end office support. We have also signed a new contract with Hanco Technologies, one of the leading distribution and service companies, to offer local language, sales and service support,” commented Mr. Price. David Kok, Advantech’s manger of the Mexico office, Mark Ma Key Account Manager and Koen Stomph, Advantech-Innocore’s Sales Sector Manager were on hand at the exhibition, sharing booth space with Hanco to display Advantech-Innocore’s latest products for all gaming machines in this area of the world. May 2012 PAGE 79 Products NEWS AND UPDATES Land-based VIDEO LOTTERY TERMINALS SPIELO International SYSTEM2GO www.spielo. com Malta’s operators are choosing SPIELO International to provide systems, machines, and cloud hosting services for the island’s new slot halls program. SPIELO International has so far installed a total of 200 diversity multigames on OXYGEN cabinets for two of the major Maltese slot hall operators, Gaming Operations Ltd. and Media Games. diversity continues as SPIELO International’s bestselling multigame product, where operators can select game suites that appeal to their players’ desires. SPIELO International developers have ensured that the games are as exciting and appealing as possible to Maltese players while complying with the new slot hall regulations. Each diversity game suite features a variety of up to 10 games grouped into categories that can be selected by players via touch screen, with Roulette now available as a selection. Presented on the stylish OXYGEN cabinet, diversity allows players to select their preferred game types with different volatility levels, and is the only multigame on the market featuring proven, top-performing standalone progressive games, all in multi-line and multidenomination format. Land-based In addition, SPIELO International’s new SYSTEM2go turnkey solution for multi-site slot halls has been installed simultaneously across the major slot hall groups in Malta. System2go deployment is so quick and easy that operators can install and deploy the systems on their own. A total of 290 connection kit units for around 30 slot venues were recently shipped to Media Games, Gaming Operations Ltd., and the Tomino Group. Another 300 units are expected to be shipped and installed in those 30 venues in the coming months, with additional installations anticipated. To ensure system viability in such small locations, the SYSTEM2go solution was built to be managed centrally from each operator group’s head office. As part of Malta’s new slot hall regulations, operators must provide players with a detailed report of their individual activities at the player’s request, which SYSTEM2Go provides accurately on demand. SPIELO International has also obtained a Class 4 license from Malta’s Lotteries and Gaming Authority for SYSTEM2go to provide a cloud hosting service for Media Games and Gaming Operations Ltd. The cloud services allow operators to concentrate on providing superior services to the player, while SPIELO International manages their IT operation and provides value-added data and report visualisation through the cloud. SYSTEM2go includes the CRYSTAL WEB floor network and an integrated jackpots system. Additional add-on packages provide ticketing or card cashless with player tracking. This packaged, all-in-one system is based on our proven market tested technology and functionality, and can be quickly configured to meet regulator and operator requirements. For instance, the Platinum ticketing and player tracking option for Malta was customized for connection to a national ‘barred player’ list in accordance with regulations. SPIELO International has been providing highperformance solutions in Malta since February 2006, beginning with the installation of the CRYSTAL WEB floor network and GALAXIS casino management systems for the Tomino Group (now Tumas Gaming). CASINO SLOTS & SYSTEMS Novomatic Group of Companies G2E ASIA www.novomatic.com This year’s G2E Asia will take place from May 22-24 at the traditional venue of the Venetian Macao. Familiar blue highlights and sparkling innovations will welcome visitors at the Novomatic booth number 537. From the relatively humble beginnings of its predecessor, the G2E Asia in Macao has now firmly established its position as Asia’s major casino and gaming industry show and as the key trade event for the international OEMs and suppliers in the region. Novomatic will once again participate, on booth number 537, with a special array of highly market specific as well as international products and a team ready to welcome visitors to the thrilling Novomatic world of gaming. The brand new Super-V+ Gaminator III cabinet will be presented in Macao as part of a RISE OF THE DRAGON jackpot installation with a selection of the latest single games: Garden of Fortune, Golden Scarabs II, Gorilla and Wild Alaska. Extra wide screens for an in-depth gaming experience, elegant style and top quality design make this cabinet an attractive highlight on every casino floor. A casino promotion special will be the Novomatic Reel Tournament that offers a competitive gaming May 2012 PAGE 80 edge and an exciting marketing tool for any slot floor. It provides the extra thrill of tournaments in real time. The Novomatic Reel Tournament display in Macao will be connected to a bank of Super-V+ Gaminator III machines with the special tournament multigame mix T1. On a bank of NOVOSTAR SL2 slant tops Novomatic will show a variety of game specials: the market-specific Asian Super-V+ Gaminator mix A2, a selection of the latest single games as well as the new Premium-V+ Gaminator multi-game mix comprising a total of 41 games that are presented to the guest in five colour-coded logical categories for best game recognition and guest orientation. Another area of the booth will be dedicated to the extensive range of Novomatic electronic live games. On a bank of NOVOSTAR SL1 slant top terminals visitors will be able to see and try for themselves the great choice of fully animated virtual versions of Black Jack, Baccarat, Bingo, Poker3, Caribbean Poker, Poker 3, Texas Hold’em Poker and Sic Bo as well as Novo Multi-Roulette and a selection of slot games, all available on each of the connected player terminals. Also on display at G2E Asia in Macau will be Novomatic subsidiary, Octavian’s modular and highly ‘tuneable’ casino management system ACP (Accounting Control Progressives System). The system’s ‘add-on’ functionality includes profit calculation, TITO, Cashless and Player Loyalty and has proved an extremely attractive ‘package solution’. Focus NEWS AND UPDATES Land-based CASINO SLOTS & SYSTEMS Euro Games Technology SAP SYSTEM www.egt-bg.com Euro Games Technology (EGT) has always prided itself on a reputation of being amongst the fastest growing companies in the global gaming industry. The company's activities relate to the development, production and distribution of a diverse range of gaming products. EGT is constantly striving to optimize its technological environment in order to provide quality service to its clients, the latter being the company’s top priority. In the beginning of 2012 EGT in cooperation with Sqilline successfully completed the implementation of SAP ERP – an integrated system for business management. The flexibility, accuracy and high competence of both EGT and Sqilline teams of young professionals contributed greatly to the flawless implementation of the system. EGT has started new strategic investment projects which require the implementation of the integrated system for financial management. The SAP ERP system will improve all processes in the company and will lead to higher efficiency and productivity. The information system will secure EGT for improved management operation based on the new, more comprehensive data access. In addition, the system will bring to further optimization of the company’s structure as well as effective management and control of processes like logistics, sales, production and stock management. Maintenance and Work Flow functionality which will bring to the automation of the work flow in the company. “EGT is operating in an ever changing business environment. It is a major factor for success and development that we remain flexible and achieve Land-based During the first stage of the project Sqilline developed a concept which aims at the optimization of the processes in all business units. This stage has been successfully finished thus putting into action the basic SAP ERP functionalities. Some of the Financial applications implemented include “Accounting”, “Assets Management“ and “Controlling” and some of the Logistic modules are “Sales and Distribution”, “Manufacturing” and “Procurement and Inventory Management”. An additional functionality of the module “Cash Flow Management” was developed by Sqilline, which is individually adapted to EGT’s requirements. It upgrades the standard SAP functionality by providing a detailed record from the cash flow management of the sale trade unit in the company. Euro Games Technology has successfully adapted the company’s processing to the SAP ERP solutions and is already operating with the SAP system. The implementation of the SAP ERP software made it possible for EGT to optimize its manufacturing processes and to obtain faster and more complete access to the financial records thus achieving an advanced control and management. EGT proceeds with the corporate system optimization by starting the second phase of the project in the beginning of March. This phase will include the Implementation of SAP Plant constant enhancement of the company’s resources, both human and financial. As a result of the successful completion of the SAP ERP project, the company will optimize its capital expenditure and the efficiency of its assets.” commented Mr. Vladimir Dokov, Managing Director in Euro Games Technology. SECURITY Dallmeier G2E ASIA www.dallmeier.com At this year's G2E Asia, which takes place from May 22nd to 24th in Macau, Dallmeier will showcase its complete HD end-to-end video security solutions for casinos: amongst high-resolution HD cameras and HD recording devices the high-performance management system SeMSy III will be a special highlight. Furthermore, latest developments in the field of third party integration will be shown. SeMSy is a high-performance and future-proof video management system with optimum user friendliness. Even complex video systems, such as those used in casinos, can be efficiently managed and controlled with SeMSy. SeMSy offers a comprehensive range of functions, including the display of live images, various search options within the footage, the control of PTZ cameras and an easy archiving of relevant sequences. The video management software is characterised with highest ease of use. The system can be operated intuitively via drag-and-drop. Operating procedures and complex controls in the system can be deposited, so that the control for the staff is extremely comfortable. It is also possible to customise the graphic layout of the user interface and adjust it to the requirements of specific projects or operators. Through the open architecture of the system, SeMSy III can be scaled infinitely and always remains flexible and expandable. Adaptations and additions are possible at any time and offer the highest possible investment security. Features include: l The ability to switch any camera/encoder onto any monitor/decoder, live display and playback. l The PTZ cameras can be controlled via the operator station (PTZ control, fixed positions, camera configuration). l Processing of alarm messages l Group switching (salvos) l Search functions (time, date, index) l Integration of site plans for camera selection l Redundant server security concept l Control via external devices, e.g. keyboard (VMC1), jog-shuttle. May 2012 PAGE 81 Index SUBSCRIPTIONS Alfastreet 17 WWW.ALFASTREET.SI G3 SPANISH ONLINE GAMING REVIEW Gaming Publishing’s indispensable guide to the changes taking place in the newly regulated Spanish online gaming market. Detailing the opinions of experts from all sectors, the G3i Spanish Review includes comments from OpenBet CEO, David Loveday and GTECH G2 Vice President William Scott. GLI Interactive MD, Phillip Barow, gives an exclusive account of the sector from the operator and testing perspective, while Casino Gran Madrid charts the progress of Spain’s first online casino. The Review maps the size of the potential market, reveals the opportunities and pitfalls facing both land-based and online gaming entrepreneurs. Amatic Industries 8 WWW.AMATIC.COM APEX Gaming Technology 5 WWW.APEX-GAMING.COM Austrian Gaming Industries 11 WWW.AUSTRIAN-GAMING.COM Bally Technologies IFC WWW.BALLY-TECH.COM Cammegh 15 WWW.CAMMEGH.COM Dallmeier 47 WWW.DALLMEIER.COM DRGT DOWNLOONAED 23 WWW.DRGT.COM TO IPAD, IPH OR IPOD TOUCH Euro Games Technology 47 WWW.EGT-BG.COM Evolution Gaming 29 WWW.EVOLUTIONGAMING.COM G2E Asia G3I APP - IPAD, IPHONE AND IPOD Gaming Publishing launched its G3i App in August 2011. The first to launch a magazine App, the response has been overwhelming, as the App now provides readers with instant access to their favourite gaming magazine wherever and whenever they want. The App is available as a free download from the Apple App Store, with users able to view the latest issues of the magazine at their convenience on their device of choice. Download your copies today. IBC WWW.G2EASIA.COM Gaming Partners International Inspired Gaming Group JCM Global 21 WWW.JCMGLOBAL.COM WWW.G3IMAGAZINE.COM The G3imagazine.com website launched in 2008 and is an invaluable resource for gaming industry executives hungry for news, market reports, product and exhibition information and the latest digital copies of G3, G3i, the Annual Market Report, iGaming Review and more. MEI Global 6 WWW.MEIGROUP.COM Patir Design 13 WWW.PATIR.DE Seeben 33 WWW.SEEBEN.COM 31 WWW.SHUFFLEMASTER.COM G3 MARKET REVIEW - EUROPEAN GAMING STATISTICS Gaming Publishing produces its G3 Market Review in January each year. A combination of our market reports from the year with the latest, up-to-date statistics regarding casinos, slot halls, bingo, arcades and betting sites across Europe. Including 20 different countries and further in-depth market analysis, the G3 Market Review has become an essential guide to the European gaming market, while in recent years we have expanded our reach to include continental gaming reports covering South America, South East Asia and Africa. To view the latest reports visit www.G3imagazine.com. SPIELO International 19 & 49 WWW.SPIELO.COM Suzo Happ 7 WWW.SUZO.COM VNE 73 WWW.VNE.IT SUBSCRIPTIONS EDITORIAL ADVERTISING James Slattery T: +44(0)7917 166471 E: james@gamingpublishing.co.uk Jennifer Pek T: +44(0)161 7248716 E: jennifer@gamingpublishing.co.uk Lewis Pek T: +44(0)1942 879291 E: lewis@gamingpublishing.co.uk Karen Southall T: +44(0)1942 879291 E: karensouthall @gmail.com Disclaimer: All contents© Gaming Publishing Limited 2012. No part of this publication may be reproduced in any form without the express permission of the publisher. While we make every effort to ensure that everything we print in Global, Games and Gaming (G3) is factually correct, we cannot be held responsible if factual errors occur. Advertisements are accepted by us in good faith as correct at the time of going to press. 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