The Complete Management Solution for your Business
Transcription
The Complete Management Solution for your Business
The Complete Management Solution for your Business We make the difference... More than 50 years of experience Family Entertainment Centers Amusement & Luna Parks Online Parties & Events Redemption Management Midway Attractions Bowling Centers POS CRM module BY OPERATORS FOR OPERATORS! Overview BALANCE ROAMING SERVICE Sacoa PlayCard was first to develop and use read only magnetic stripe cards in the early 1990’s as a much better way to manage and control the business. Sacoa gives operators flexibility to price games and amusements using multi-level pricing, building customer loyalty and significantly increasing revenue using features impossible with traditional means or other card systems. HYPER PASSPORT TIO H NS PASSPO TIMECARD MEMBERSHIP & LOYALTY SYSTEM I M E T • Useful for birthday or corporate parties. • Load cards with a preset amount of time for use on selected or all games on location. • Play on prize-giving games can be denied. A R D • Simulators • Kiddie Rides • Playstations • Redemption RAC A COA • This system was designed with the intent of increasing customer retention and spending via individual marketing actions and a rewards based incentive program. Applicable to Any Type of Attraction • Bowling Lanes • Laser Tag • Mini Golf • Rides Store D ER YP ATT S They say “imitation is the best form of flattery,” but it’s always better to be the innovator than the imitator. Store C Store F Store E • Specifically tailored for Amusement Parks. Valid for a pre-determined number of rides, Hyper-Passports allow cards to hold various entitlements. • Multiple entry packages. Store B C Almost every feature that is now considered standard requirement for any debit card system was originally invented and developed by Sacoa, such as VIP pricing, time cards, multiple price levels, wireless connectivity, etc. • Value added to a card at any location can be used at any other location within the company. • Swipe at the game, POS or Kiosk. Store A Store G RT Sacoa is the leading operator in Argentina since 1957 with over 30 FEC's and more than 1400 debit card systems installed worldwide and recognized as the global leader in Management Systems for the amusement, entertainment and leisure industries. • Pool Tables • LAN Games • Batting Cages • Trampoline Parks Access Control for Rides Ultra Flexible Pricing • Create a variety of pricing tables and chose when to schedule each by day of the week and hour to increase earnings. • Set special discounts or use automatic, demand-based pricing. • Maximize income on select games, offering customers play at reduced rates during off-peak hours and on less popular machines. • LCD display shows multi-pricing (e.g. Normal, VIP, Gold, etc.). 2 Portable Hand-held Controller Manual Access Device Motorized Turnstile • The PHHC allows quick service for customers on attractions & rides. • Manual Access Device is designed for smaller rides. • Stainless steel motorized turnstile which allows only one customer to go through per card swipe for larger rides. NFEEATW URE m-Reader D Color-Shot HDT RF (All-in-One) SA AR Color-Shot HDT (All-in-One) -Reade r tm C Color-Shot Tabl e SACOA PRODUCTS C O A ID SACOA ID CARD $3.60 PRICE $3.24 VIP PRICE PRICE Carol • Enhance any location with ColorShot by providing guests with attractive visual cues indicating specific events, promotions and much more. • Full HD color 3.5" touch screen display unit. • Programmable LED animated effects. • Twin heads for easy card reading. • Games may be grouped by color-code according to age restriction, promotions, tickets, etc. • Full accountability of e-tickets. • Heighten E-ticket winning and counting with programmable flashing lights. • Multilingual with player choice. • Twin heads for easy card reading. • Programmable LED animated effects. • Controller and antenna incorporated in the case. • Excellent media for in-house ads and promotion. • Universal Card Link compatible. DUAL DUAL TAP & SWIPE TAP & SWIPE The most advanced card reader on the market with RFID, NFC and dual head magnetic swipe technology. • Option of "contactless" w/ RFID cards, wristbands, tokens & key fobs or using standard magnetic card swipe. • Specifically design to allow access for attractions. • Full user friendly mobile version of the Sacoa Access Controller. • Capable of accepting any type of credit from MAG/RFID cards & wristbands. • Full Colorshot HDT "All-in-one" features (full HD color 3.5" touch screen, auto orientation, e-tickets counting, twin heads reader). . Card-owner picture display ensures use by authorized guest only. • Universal Card Link compatible. • Excellent media for in-house ads and promotion with video capability. . On-screen multimedia and SFX enhancements. • Multi-language support. 3 SACOA PRODUCTS Points of Sale Sacoa POS M-POS Mini Kiosk 50x40x29cm / 20x16x11in (WxHxD) • Touch screen interface to sell any product (Food & Beverage, retail merchandise, etc). • Analyze, sell and recharge cards individually and in batch. • Accepts cash, credit card or tender as payment. Cards can also be recharged through the use of RFID or by posting the transaction to a guest's account in facilities using property management applications. • Multiple currencies and taxes are supported. • Multiple printers are supported (bar, kitchen, etc.). • Transaction voiding and refunds possible. • POS stations may be tailored according to the different products to be sold at each location. • Full android user friendly mobile version of the Sacoa POS. • Sell PlayCards, F&B and retail merchandise. 4 • Enhances transaction speed while reducing personnel requirements. • Accepts both cash and credit cards or PlayCard credit as payment. • Bills acceptance. • Multi-language support. • Free standing or wall mounting steel cabinet. • Multiple printers are supported (bar, kitchen, etc). • Low-cost solution. NORMAL CARD CREDITS BONUS COURTESY TICKETS User friendly interface 45x138x63.5cm / 17.7x54.6x25in (WxHxD) Intuitive Interface • Touch-operated card selling, recharging and analyzing point showing balance, date & time info for games played, credits purchased, bonuses won, etc. • Cash and credit card acceptance. • Enhances transaction speed while reducing personnel requirements. • Use for selling passport cards at Amusement Park gates. • Shopping cart capability software. • Flexible promotional packages (combine credits, time and passports). • Integration to CRM module cabinet. • Easy plug-in integration with most bowling operating systems, such as Brunswick's Vector Plus, AMF Qubica, US Bowling and Switch. • Integration with CenterEdge, Ordix, Micros, Aloha POS and more. • Allows customers to see total balance. Kiosk $ 34.25 $ 8.10 $ 2.50 158 3.5in. display interface • Multiple cards purchases in a single transaction. • Multiple language choice by the customer. • Capable of running slides, animations, audio, when inactive. SACOA PRODUCTS System for Smaller Locations Wireless Game Network Sacoa EZ System Sacoa Wireless Sacoa's 'All-In-One' debit card system for game rooms is the Industry's FIRST Self Contained and Self Installed Cashless Payment System since launch in 2006. Our economical solution for unattended or smaller locations includes everything needed to manage a fully wireless and ticketless game room. • Bowling Centers • Movie Theatres • Trampoline Parks All-in-One Solution Full integration available to Benchmark's Ticket-to-Prizes or Baytek's Prize Hub for a complete prize dispensing redemption control. The FIRST fully wireless Debit Card System since 2006 Information transferred between server and games is handled by Sacoa Access Points distributed throughout the venue. Installation is simple and effortless, ideal for traveling fairs and amusement parks. FRONT-END upto 8 Sacoa POS COVERAGE AREA • Access Points (up to 99) coexist with WiFi, Bluetooth, wireless telephones and cell phones. The frequency of operation is configurable by software. Mini Kiosk Kiosk Redemption Multisession Sacoa Card Reader • A single Access Point can handle up to 60 Sacoa PlayCard readers within a 164ft / 50m nominal coverage radius. Sacoa Access Point Switch Standard ethernet • Supports up to 60 Sacoa PlayCard readers within a 164ft / 50m nominal coverage radius. • Both Cash and Credit Card acceptance. • Card balance and history information provided to guests. • Automated reports with real-time online sales and game activity. Sacoa Access Point Computer Room BACK-END • Built-in backup for secure data storage and redundancy. • Free-standing cabinet with touch screen monitor. • Secondary flat panel included as standard equipment for promotional advertising and instruction. Sample floor plan for 100 game controllers. Server Backup Server Back Office PC Manager PC (optional) 5 SACOA PRODUCTS Redemption and Event Management Redemption Counter Program Sacoa Inventory Control System • Allows up to 8 station attendants service as many as 64 customers simultaneously. • Based on attendants equipped with wireless bar-code scanners, providing high-speed operation for placing tickets on cards and redemption of multiple items per transaction. • Each attendant is free to service any ready customer, easily switching from one to another when they’ve decided on their prize and want to redeem E-Tickets. • Capable of interfacing directly with ticket-eaters and ticket weighing stations or reading vouchers from popular models like Deltronics, Smart & Benchmark. • A 'big-board' video output is available to drive as many monitors or even large-screen TVs as desired, showing customers their ongoing transaction details. Our specialized application delivers a thoroughly complete inventory control and management system designed to interact simply and efficiently with our Sacoa PlayCard's redemption features, including: Triple Ticket Jackpot Paperless Operation Add more excitement to your games. Dramatically reduces costs and manpower. Our programmable Progressive Triple Jackpot features a variety of visual and sound effects in your location. • No more paper ticket restocking or clearing of jams. • Save on labor while giving guests a better experience. • Work in dual-mode system offering choice of paper or e-tickets or entirely paperless. • E-tickets can be disabled during special events or discounted periods. • Easy install on Benchmark Tickets-to-Prizes center or Baytek Prize Hub. Linked to: • POS sales • Game’s Income • General Ticket Payout 6 • On line inventory control program. • Multi-site capability and multiple storerooms. • DPL (Digital Packing list) input and automatic DPO (Digital Purchase order) creation for all articles below set minimum in most popular standard formats. • Inventory items cataloged by category / sub-category with labeling capability. • Flexible pricing structure on redeemable items with full audit, accounting by location and consolidated into one report. • Stock Balance Report showing items purchased, returned, redeemed, etc at storeroom and item between any two selected dates. • Redemption specific reports including item ranking by most valuable, most numerous or most redeemed, etc. DR-490 Showing awarded e-Ticket count. SACOA PRODUCTS Modules Online Party & Event Booking Online Sales ‘Special Room’ Scheduler • Multiple store selection, Availability, Party Packages, Food and Gifts, Online payment, everything you need to manage your party reservations is ready for you to extend your business. • Online Sales allow your customers to purchase credit for their cards directly from your website. • Allows scheduling reservations for Attractions (Laser Tag, Go Karts, Whirly Ball, Mini Golf, etc.) or Party Rooms. • Allows booking, scheduling and managing events by date and time for any number of rooms in the facility. • Customize pricing, special offers, package deals and get online reports with Sacoa’s easy-to-use interface. • Package types may include various entitlements for playing games (Time, Money, Chips, or passports allowing play on certain games). • Online payment through • Status of bookings is viewable by room, date, week or in monthly map format. • MOBILE Card Recharger (check card status and balances from any Tablet or Smartphone). • Easily adapt our application to suit your needs. • Walk-in mode, good for impulse buyers. • Adaptable to any business needs through highly customizable platform. or • Reservation mode for planning ahead. . • WEB (instant credit recharges). • Facebook integration. • Manages bulk activation of cards needed. • Start receiving your reservations online with a few clicks. • Facebook integration. integration! 7 SACOA SERVICES Services Included OPERATIONS STAFF TRAINING With every Sacoa PlayCard System comes a thorough training program on our features, designed for employees assigned to cashier operation, card system promo personnel, and administrative, technical and supervisory staff. MARKETING CONSULTATION Our experienced team is ready to help fine tune your system to meet your individual needs through price setting guidelines, market analysis, promo design, customer loyalty features, etc. OPERATIONS, TECHNICAL AND MARKETING MANUALS Sacoa provides detailed manuals to keep onsite for cashier operation, technical service and support, promo development/generation, marketing analysis and customer satisfaction assurance. The strategies and ideas presented are based on more than 50 years of experience in FEC operation. SUPPORT DESK Our help desk is always available for you online (24/7) and ready to quickly solve any issues or answer any questions you might have, not only during the crucial post-opening days, but ALWAYS! FREE SOFTWARE UPGRADES Get the latest software version upgrades to keep your installation up to date. Add new features and improvements at no extra cost! 8 Optional SELECTING THE PROPER MIX OF GAMES AND RIDES Choosing the proper number and types of amusement games is key to any location’s success and is based on evaluating size, capacity, reliability, entertainment value, potential revenue and cost of each attraction. Our focus is always on achieving the optimal mix of popular attractions in order to match the preferences of the target market. This maximizes revenue by increasing player satisfaction. We can offer you selected attractions, both new and refurbished. SITE LAYOUT AND DESIGN We assist in helping you define your optimum site layout, where each amusement is placed to create proper customer flow while considering operational appeal (including administrative and control facilities). ASSEMBLY, INSTALLATION AND PROGRAMMING OF GAMES You may choose to have our team of engineers and technicians, with over 20 years of installation experience, set up your equipment at location. DESIGN & DEVELOPMENT OF SUCCESSFUL REDEMPTION OPERATION If needed, Sacoa can help you establish the appropriate payout percentage settings for each game, as well as the size and style of redemption center, as well as variety, quantity, and pricing of merchandise. SACOA PRODUCTS Reports Real Time Audit - Online Reporting - Labor Management Dashboard s Ac mo - Sale Sacoa De 0 AM to 4/2013 6:0 from 11/ ms ogra tivity Hist 11/5/2010 port Sacoa Demo - POS Re 6:00 AM from 11/4/2010 6:00 AM to 11/5/2010 6:00 Total Income: $ 4131.16 Monday 7/6/2009 6:00 AM to Tuesday 7/7/2009 6:00 AM Showing Group: <ALL> 119.25 $ Sort order: Collectio n $ 41.84 DCVR Average Price Total Plays $ 0.72 VIP Plays 13651 %VIP Plays 14 Tickets 0.10% Bon/Court vs Cred 133702 15.94% Total Plays Grand Total togram 13651 Cred 8292 Bon 1235 Cty Svc Coll. Credits 19 54 $ 9769.88 7859.68 Game Name 1 Redemption 2 Attractions 3 Video 4 Amount Kiddie Air Hockey 8 Token Changers 9 Pinball Bon Cty Svc 5518 761 13 51 769 130 $ 5194.15 1 53.16% 4526.75 954 0 $ 1634.25 171 16.73% 2 1400.50 $ 1224.85 12.54% 1048.25 7.60% 599.03 6.73% 0.00 352 4 90 1 Coll. 1 $ 742.63 2185 0 0 456 392 0 $ 657.60 43 0 81 0 71 $ 214.75 8 2.20% 258 0 226 0 32 $ 67.15 0 0.69% 0 $ 26.00 0.27% 12 12:00 PM 1:00 PM 1 2 Paymen 686 Cash 7 DCVR 34 M/C 487 VISA 1060 Totals 171 Yo Yo Baseball 6 /2013 6:00 AM 17 AMEX 5 7 72 2 177 42 10 Highway 66 Bowling New Cards 4 95 3 10 144 256 Water Blast Too E Highway 66 Bowling 11 61 44 13 41 Hoop Fever Basketball D Hoop Fever Basketball A 14 178 Water Blast Too B Net Total Non-monetary Amt Tower of Power TAX $ 3.30 Game Meter Report_SACOAv403 $ 115.95 $ 0.00 $ 1927.01 $ 39.72 $ 0.00 $ 0.00 $ 237.36 $ 0.00 $ 2976.62 $ 0.00 $ 0.00 $ 5296.66 $ 94.46 $ 2.12 $ 9.72 $ 137.67 $ 247.27 11/5/2010 0 0 361 0 761 Cty 0 13 47 Svc 51 814 $ 8.50 Credits from 11/4 22.00 /201 0.09% 8.50 3 6:00 0.00 4.00 AM 0.00 #24 - AirbyHockey %Coll by %Coll Credits Group Total Coll. $ 5194.15 100.00% 53.16% 0.00 Kiosk 639.15 724.85 586.90 91.15 POS 66.70 169.55 22.15 $ 828.00 15.94% $ 663.60 12.78% 6.79% 0 $ 191.70 3.69% 1.96% 0 $ 172.55 3.32% 1.77% 142.05 30.50 0 62 7 37 27 7 189 134 28 0 0 0 5 $ 111.00 0 $ 107.25 0 $ 102.00 0 761 0 2.14% 2.06% 1.96% 8.48% 1.14% 1.10% 1.04% 89.45 93.50 82.00 0 2 0 28.25 Total Kiosk 12.00 Info POS 6 10.00 0.00 Party POS 3 0.00 2185 $ 0.30 0 $ 0.47 AM 21.55 0.00 13.75 0.00 Spare 0.00 20.00 0 30 $ 97.20 20 1.87% 8 0 0.99% 0 $ 84.00 81.65 47 1.62% 15.55 58 8 0 0.86% 0 130 1.58% 15.50 228 $ 82.00 68.50 6 0 0.84% 0 $ 81.60 70.00 1.57% 12.00 Total 0.84% 0.00 POS Total 0.00 0.00 $ 0.10 AMEX $ 0.71 1041 121007 30186 18 Arica Martinez 7 4925 0 Logan30 Peterson 3959 3 5 Total Party POS1452 0 1 3 2 0 0 Logan3Peterson 22 Total 0Spare 25 0 2408 11 Cash 0.00% $ 3.00 $ 0.00 $ 3.00 $ 0.00 Coins $ 24.00 Avg 24.00 $Prc DCVR $ 0.00 $ 0.00 $ 0.00 $ 0.00 $ 0.00 2 255 119 16 0 0 $ 81.00 $ 79.80 0.82% 0.00 0 66.85 5 1.50% 12.95 781 21 1.54% 9.25 30.88% 2 71.75 $ 0.36 0 0.83% 2520 23 1.56% 92 110 30 0.80% 0.00 0 65.00 1 13.00 2626 0.00 0 4 $ 0.60 32.91% 0 9 0 $ 2.60 0.12% 5 0 0 $ 78.00 3.55 POS Report_6Pv603 0.00 Page 1 of 5 VISA Total $ 70.00 $ 73.00 $ 45.00 $ 69.00 $ 45.00 $ 69.00 $ 73.00 $ 70.00 Tota l Plays: 24 • Game activity reports show collection, plays, bonus plays, payout percentage, and a wealth of other information for each individual game. $ 0.00 $ 0.00 $ 0.00 142.00 $ 0.00 $ 115.00 $ $ 0.00 $ 27.00 $ 0.00 $ 60.30 $ 120.55 $ 0.00 0 $ 0.65 $ 0.00 $ 60.25 $ 0.00 $ 60.30 $ 120.55 $ 0.00 0 $ 1.65 $ 0.00 $ 60.25 36.46% $ 0.00 $ 381.10 $ 52.73 $ 160.54 0 $ 1.69 $ 0.00 40.83% $ 66.11 $ 101.72 $ 972.73 $ 2340.91 0 $ 1.25 25.69% $ 41.84 $ 123.05 $ 27.89 $ 1175.40 1133.27 $ 2722.01 0 $ 0.74 22.94% $ 41.84 $ 175.78 $ $ 94.00 $ 1277.12 1146.60 0 $ 1.41 13.08% $ 71.30 $ 751.72 $ $ 0.00 $ 25.25 $ 298.33 1146.60 0 $ 1.47 0.00% $ 71.30 $ 751.72 $ $ 0.00 $ 25.25 $ 298.33 0 $ 2.76 1945.29 $ 3989.16 0.22% $ 41.84 $ 247.08 $ $ 1635.70 $ 119.25 0 $ 0.51 24.77% 2060.29 $ 4131.16 $ 41.84 $ 247.08 $ $ 1662.70 $ 119.25 0 $ 2.80 0.13% 140 78.05 M/C $ 0.00 PO% 134 0 0 0 $ 119.25 $ 2021.47 $ 41.84 0.00% $ 0.00 89 Tyler Kay 0 2 Our PlayCard System’s features and reports also can prevent or even eliminate theft and fraud: 4.38% 0 Tickets 6 60 Total Info 0 POS 27096 1 $ 381.10 PO% 17.88% 0 Sacoa Kiosk 01 603 Total $ 0.00 Avg tio0n$ 0.83 0.00% Repo rt SAR Sacoa Kiosk 01 Non-monetary Amt $ 3487.51 $ 0.00 Prc $ 142.00 $ 0.00 06 $ 0.65 23.30% $ 120.55 $ 0.00 05 $ 1.72 0.00% $ 4131.16 $ 0.00 217 0 $ 1.04 0.00% 0 $ 1.24 0.00% Total Sacoa Kiosk 02 4526.75 0 22 0 188 Bonus Courtesy PasspTotalTime Sacoa Kiosk 02 ortSAR 6 39 18 Coins 636 12100715 036 0 0 0 to 11/5 /201 3 6:00 DETAILS 0.72 Tickets 74 0.00 5 15 2185 0 0 11755 Sacoa 194.05 20.70 0.00 De 940 mo0.00 - Ga101me111 Evolu 60.60 6.55 0 0.00 $ 191.50 Coins Avg Prc Ops New Cards Time Logan 28.25 Peterson 603 1041 SAR 1.00 25 23 Tyler 173.40 3.20 Kay 18 28 140.60 Totals 3.00 157 0 0 59 133702 639.15 38 164 Tickets 1106 232.75 16 79 Time own BonusBreakd Courtesy Passp Arica Martinez ort 289 233 $ 5543.93 Gross Total Bon 35.45 112 1:30:42 PM 73 Water Blast Too A 181 73 5518 503 Hoop Fever Basketball B 9 Cred 392 153 Executed: 10 12 7936 Big Bass Wheel 2 Deal Or No Deal Spin n Win 8 Ops Total Plays Big Bass Wheel 172 59 ent Type - Sales by Paym 6:00 AM to 11/5 t Breakdown 186 167 3 4 Page 1 of 0v502 Histograms_0 Sacoa Demo Game Name Redemption $ 0.00 $ 0.00 $ 27.89 $ 321.08 $ 194.48 $ 389.20 10:00 AM 11:00 AM from 11/4/2013 Rnk ID %Coll by Total $ 2060.29 Tax Breakdown: $ 191.50 CourtesyTaxPassport Cashier Cred 948 600 Token 6 7 $ 0.00 $ 0.00 04, 2010 8:00 AM 9:00 AM Sales Activity Bonus 1217.15 7936 DETAILS: Thurs 6:00 AM 7:00 AM VISA Total Plays 1175 Crane & Merchandiser 5 es M/C TOTAL BY GROUPS: Rnk ID mber day, Nove $ 247.08 Collection $ 9769.88 TOTALS: Sales His Controllers can simulate and control standard ticket-dispensing mechanisms, keeping track of tickets awarded by games and optionally crediting them to the player's card (according to company's policy or individual player's choice). $ 1662.70 Cash AMEX Hourly Sal AM Sacoa Demo - Game Meter Report ram ns Histog Transactio The system offers on-line reporting and rich auditing features that allow you to know any game's performance in real time, from anywhere in the world. $ 1.41 3.11% 1 of $ 0.58Page 9.64% Executed: 11/5/2010 1:16:09 4 Executed: 7/7/2009 7:46:55 AM $ 247.08 PM • Daily collection report shows all pertinent sales data for a single day or period. $ 3114.29 $ 5543.93 Game Evolution • Real-time online sales information, accessible from anywhere in the world, at your fingertips (such as from Smart Phones). Report_IPv402 Page 1 of 1 Page 1 of 1 Sales by Payment Executed: 11/5/2010 1:48:45 PM Type_00v200 • Custom task reports. Why Sacoa Debit Card System? • More profitable operation and faster ROI. • Flexibility of installation and implementation. • Constant evolution and improvement of features. • Driven by industry and marketing needs. • Unparalleled 24/7/365 year-round worldwide support. • Developed by operators for operators. 9 OUR INSTALLATIONS Dave Corriveau, Chairman and CEO of D&B, USA. “With the SacoaCard, D&B's revenue has increased, our customer service has been enhanced. Reliability and support far exceeded our expectations. We're extremely happy with the Sacoa people”. Jason Kenney - Area Manager Golfland Centers, USA “We feel the benefits and increased earnings will pay for the system in a short period of time. The Sacoa staff made custom adjustments at install. We have been very pleased with the system.”. David Goldfarb, Owner of PTA, USA. “We are making a minimum of 30% increase in overall revenues. If you are looking for consistent accounting and increasing your profits The Sacoa System is highly recommended!”. Andy Marques, GM of GameRoom, USA. “Sacoa has surpassed all of our expectations. The support is exceptional, we can call on them at anytime and they are ready to help”. George Smith, President of FEG LLC, USA. “Sacoa has been more than justified with its flexibility affordability, and lack of problems with the system. We increased sales over 30% since installation. Support has been consistent unstinting and unfailing”. Scott Boardman, IT Vice President of AIPC, USA. “Very professional installation team. They made sure everything was as it should be in regards to operations and reporting. Everything that we have asked they have accomplished without hesitation”. Mark Slesser, Manager Attraction Operations New York - New York Hotel & Casino (MGM), USA. Donovan Fremin, EA of Delta Music, USA. “Since the install, we have seen a 99% drop in service calls. We were also able to get creative with our pricing to be able to make more revenue per play”. Darren Des Roches, Director of GameWorks, USA “The system's flexibility and reports have been a key factor in successfully restructuring of our game rooms. Sacoa's customer service has been instrumental in keeping our system 100% operational 24/7”. Michael Auger, Managing Partner of TMG INC, USA. “Sacoa acts fast with professional response ready to assist us on each implementation of the system. We are extremely satisfied with the Sacoa system. It is powerful, user friendly and the support is top-notch”. Dan Fonseca, Manager, Santikos Theatree, USA. “The card swipers look great and the kiosk interfaces are easy to use. I like the several report options available and immediate support when needed”. Patrick Smalley, Amusement Operations Manager of Foxwoods Resort Casino, USA. “We noticed an increase in revenue immediately upon starting to use SACOA System. The after-sales service and support places Sacoa in a class of its own”. -P LA YER S PA S S Jeffrey Apfel, President of Pizza Putt, USA. “Revenue has increased and created new promotional opportunities. Their installation team and support in Argentina are top-notch, and if you didn’t know where their offices are, you would think they were located just down the road. People makes you feel like you are their most important customer!”. PIZ Z A P U 10 TT Cassidy Cook, President of Renaissance Fun Park, USA. “From the initial research stage Sacoa stood out from the other systems. They bring a robust system coupled with unparalleled support and knowledge. Everyone at Sacoa wants to see you succeed. I would highly recommend you give them the opportunity to take your business to the next level!”. ...for extended testimonies, please visit our website. Glenn Rowen, Director of Funland, Australia. “With 40 years experience in the industry and having recently changed from another Australian card system. The Sacoa System is the best available and works flawlessly. I wish I had found them 40 years ago!”. Harry Kourbeis, Owner of Tunza Fun, Australia. “Our association with Sacoa has been a very positive move. They always presented a very personal service and their products have exceeded our expectations hence improving operations of our business”. Ernesto Margolis Owner and CEO GameStation, Brazil. “The level of operational control coupled with the added flexibility for our marketing strategies promoted our expansion, increased our customer satisfaction and saved us money”. Tarjeta Recargable 4 www.juegosdiana.cl Enrique Zuñiga, General Manager of Juegos Diana, Santiago, Chile. “The system is a success. Collections went up from minute one with absolute control. Very positive to have online help assistance. We are very satisfied”. Toni Fornés, COO of Eleval Group, Spain. “The implementation of the PlayCard System resulted in a 10% increase in forecasted revenue. A further 30% of the total cost was offset by the elimination of the cash float”. D.R. Reddy Manager of Sha'ab Park, Kuwait. “Sales went up 29%. The system is fool proof and very secure. Customer friendly and helps to save operational costs”. Raul Vasquez, Manager of City Park, Colombia. “Sales are up 20%. Previously the question was Is it worth the investment to install Sacoa at all our stores?, now it changed to: How do we go about upgrading all operations in the shortest possible timeframe?”. Moises Cohav, Owner of Rebounderz Trampoline Arena, Panama. “Sacoa has been an essential tool for the operation. It eases our collection and redemption process. Highly recommend it to all token or cash operators”. Miguel Angel Notario. Owner of Sould Park, Spain. “The implementation of the Sacoa system is the best move I made for my parks and my business. I have improved my earnings 32% and the control 100%. I highly recommend this system and the support staff is incredible. Thank you for your kind attention”. Glenn Figueroa, COO of Adventureland, UAE. “The Sacoa system is the most cost effective investment we've made for the Adventureland project. The system also helps streamline our operation in terms of management information”. Wilfredo V. Soares, President of Virtual Park, Acarigua, Edo. Portuguesa, Venezuela. “My sales have increased, I've updated my accounting system. The coin system means the past, whereas Sacoa PlayCard represents the future”. Stan Caminsky, President of Caminsky Group of Companies, South Africa. “Our experiences with Sacoa have only been at the highest levels for our 7 FEC's, and looking for more. The first on our tick list is Sacoa”. Juan Carlos Rizzu, President of Tursol S.A, Uruguay. “The best part of using this system is the free time I now have to enjoy my family. The system manages my business and I just count the profits!”. Costa Christodoulou, Director of IT of MR Funtubbles Funfair, South Africa. “We have been extremely pleased with stability, reports and the professional manner in which Sacoa has helped us in our everyday running of our business”. 11 SACOA INSTALLATIONS +1-214-256-3965 playcard@sacoacard.com www.sacoacard.com +1400 Worldwide 5300 Powerline Road (suite-210) Ft. Lauderdale, FL 33309 USA