The Complete Management Solution for your Business

Transcription

The Complete Management Solution for your Business
The Complete Management Solution for your Business
We make the difference...
More than 50 years of experience
Family Entertainment Centers
Amusement & Luna Parks
Online Parties & Events
Redemption Management
Midway Attractions
Bowling Centers
POS
CRM module
BY OPERATORS FOR OPERATORS!
Overview
BALANCE ROAMING SERVICE
Sacoa PlayCard was first to develop and use read only magnetic stripe
cards in the early 1990’s as a much better way to manage and control
the business. Sacoa gives operators flexibility to price games and
amusements using multi-level pricing, building customer loyalty and
significantly increasing revenue using features impossible with traditional
means or other card systems.
HYPER PASSPORT
TIO
H
NS
PASSPO
TIMECARD
MEMBERSHIP & LOYALTY SYSTEM
I
M E
T
• Useful for birthday or corporate parties.
• Load cards with a preset amount of time
for use on selected or all games on location.
• Play on prize-giving games can be denied.
A R D
• Simulators
• Kiddie Rides
• Playstations
• Redemption
RAC
A
COA
• This system was designed with the intent of increasing
customer retention and spending via individual marketing
actions and a rewards based incentive program.
Applicable to Any Type of Attraction
• Bowling Lanes
• Laser Tag
• Mini Golf
• Rides
Store
D
ER
YP
ATT
S
They say “imitation is the best form of flattery,” but it’s always better to be
the innovator than the imitator.
Store
C
Store
F
Store
E
• Specifically tailored for Amusement Parks.
Valid for a pre-determined number of rides,
Hyper-Passports allow cards to hold various
entitlements.
• Multiple entry packages.
Store
B
C
Almost every feature that is now considered standard requirement for
any debit card system was originally invented and developed by Sacoa,
such as VIP pricing, time cards, multiple price levels, wireless
connectivity, etc.
• Value added to a card at any location can be
used at any other location within the company.
• Swipe at the game, POS or Kiosk.
Store
A
Store
G
RT
Sacoa is the leading operator in Argentina since 1957 with over 30 FEC's
and more than 1400 debit card systems installed worldwide and
recognized as the global leader in Management Systems for the
amusement, entertainment and leisure industries.
• Pool Tables
• LAN Games
• Batting Cages
• Trampoline Parks
Access Control for Rides
Ultra Flexible Pricing
• Create a variety of pricing tables and chose when to
schedule each by day of the week and hour to increase
earnings.
• Set special discounts or use automatic, demand-based
pricing.
• Maximize income on select games, offering customers play at
reduced rates during off-peak hours and on less popular machines.
• LCD display shows multi-pricing (e.g. Normal, VIP, Gold, etc.).
2
Portable Hand-held Controller
Manual Access Device
Motorized Turnstile
• The PHHC allows quick service for customers on attractions & rides.
• Manual Access Device is designed for smaller rides.
• Stainless steel motorized turnstile which allows only one customer
to go through per card swipe for larger rides.
NFEEATW
URE
m-Reader
D
Color-Shot HDT RF (All-in-One)
SA
AR
Color-Shot HDT (All-in-One)
-Reade
r
tm
C
Color-Shot
Tabl
e
SACOA PRODUCTS
C O A ID
SACOA ID CARD
$3.60
PRICE
$3.24
VIP
PRICE
PRICE
Carol
• Enhance any location with ColorShot
by providing guests with attractive
visual cues indicating specific events,
promotions and much more.
• Full HD color 3.5" touch screen
display unit.
• Programmable LED animated effects.
• Twin heads for easy card reading.
• Games may be grouped by
color-code according to age
restriction, promotions, tickets, etc.
• Full accountability of e-tickets.
• Heighten E-ticket winning and
counting with programmable flashing
lights.
• Multilingual with player choice.
• Twin heads for easy card reading.
• Programmable LED animated effects.
• Controller and antenna incorporated
in the case.
• Excellent media for in-house ads
and promotion.
• Universal Card Link compatible.
DUAL
DUAL
TAP & SWIPE
TAP & SWIPE
The most advanced card reader on
the market with RFID, NFC and dual
head magnetic swipe technology.
• Option of "contactless" w/ RFID
cards, wristbands, tokens & key
fobs or using standard magnetic
card swipe.
• Specifically design to allow access
for attractions.
• Full user friendly mobile version of
the Sacoa Access Controller.
• Capable of accepting any type of
credit from MAG/RFID cards &
wristbands.
• Full Colorshot HDT "All-in-one"
features (full HD color 3.5" touch
screen, auto orientation, e-tickets
counting, twin heads reader).
. Card-owner picture display ensures
use by authorized guest only.
• Universal Card Link compatible.
• Excellent media for in-house ads
and promotion with video capability.
. On-screen multimedia and SFX
enhancements.
• Multi-language support.
3
SACOA PRODUCTS
Points of Sale
Sacoa POS
M-POS
Mini Kiosk
50x40x29cm / 20x16x11in (WxHxD)
• Touch screen interface to sell any product
(Food & Beverage, retail merchandise, etc).
• Analyze, sell and recharge cards individually
and in batch.
• Accepts cash, credit card or tender as
payment. Cards can also be recharged through
the use of RFID or by posting the transaction to
a guest's account in facilities using property
management applications.
• Multiple currencies and taxes are supported.
• Multiple printers are supported (bar, kitchen, etc.).
• Transaction voiding and refunds possible.
• POS stations may be tailored according to the
different products to be sold at each location.
• Full android user friendly
mobile version of the
Sacoa POS.
• Sell PlayCards, F&B and
retail merchandise.
4
• Enhances transaction
speed while reducing
personnel requirements.
• Accepts both cash and
credit cards or PlayCard
credit as payment.
• Bills acceptance.
• Multi-language support.
• Free standing or wall
mounting steel cabinet.
• Multiple printers are
supported (bar, kitchen, etc).
• Low-cost solution.
NORMAL CARD
CREDITS
BONUS
COURTESY
TICKETS
User friendly interface
45x138x63.5cm / 17.7x54.6x25in (WxHxD)
Intuitive Interface
• Touch-operated card selling, recharging and
analyzing point showing balance, date & time
info for games played, credits purchased,
bonuses won, etc.
• Cash and credit card acceptance.
• Enhances transaction speed while reducing
personnel requirements.
• Use for selling passport cards at Amusement
Park gates.
• Shopping cart capability software.
• Flexible promotional packages (combine
credits, time and passports).
• Integration to CRM
module cabinet.
• Easy plug-in integration with most bowling
operating systems, such as Brunswick's Vector
Plus, AMF Qubica, US Bowling and Switch.
• Integration with CenterEdge, Ordix, Micros,
Aloha POS and more.
• Allows customers to see
total balance.
Kiosk
$ 34.25
$ 8.10
$ 2.50
158
3.5in. display interface
• Multiple cards purchases in a single
transaction.
• Multiple language choice by the customer.
• Capable of running slides, animations, audio,
when inactive.
SACOA PRODUCTS
System for Smaller Locations
Wireless Game Network
Sacoa EZ System
Sacoa Wireless
Sacoa's 'All-In-One' debit card
system for game rooms is the
Industry's FIRST Self Contained
and Self Installed Cashless
Payment System since launch in
2006.
Our economical solution for
unattended or smaller locations
includes everything needed to
manage a fully wireless and
ticketless game room.
• Bowling Centers
• Movie Theatres
• Trampoline Parks
All-in-One Solution
Full integration available to
Benchmark's Ticket-to-Prizes or
Baytek's Prize Hub for a complete
prize dispensing redemption
control.
The FIRST fully wireless Debit Card System since 2006
Information transferred between
server and games is handled by
Sacoa Access Points distributed
throughout the venue.
Installation is simple and effortless,
ideal for traveling fairs and
amusement parks.
FRONT-END
upto 8
Sacoa POS
COVERAGE AREA
• Access Points (up to 99) coexist
with WiFi, Bluetooth, wireless
telephones and cell phones.
The frequency of operation is
configurable by software.
Mini Kiosk
Kiosk
Redemption
Multisession
Sacoa Card
Reader
• A single Access Point can handle
up to 60 Sacoa PlayCard readers
within a 164ft / 50m nominal
coverage radius.
Sacoa
Access
Point
Switch
Standard
ethernet
• Supports up to 60 Sacoa PlayCard readers within
a 164ft / 50m nominal coverage radius.
• Both Cash and Credit Card acceptance.
• Card balance and history information provided to guests.
• Automated reports with real-time online sales and game
activity.
Sacoa Access
Point
Computer
Room
BACK-END
• Built-in backup for secure data storage and redundancy.
• Free-standing cabinet with touch screen monitor.
• Secondary flat panel included as standard equipment for
promotional advertising and instruction.
Sample floor plan for 100 game controllers.
Server
Backup Server
Back Office PC
Manager PC
(optional)
5
SACOA PRODUCTS
Redemption and Event Management
Redemption Counter Program
Sacoa Inventory Control System
• Allows up to 8 station attendants service as many as 64
customers simultaneously.
• Based on attendants equipped with wireless bar-code scanners,
providing high-speed operation for placing tickets on cards and
redemption of multiple items per transaction.
• Each attendant is free to service any ready customer, easily
switching from one to another when they’ve decided on their
prize and want to redeem E-Tickets.
• Capable of interfacing directly with ticket-eaters and ticket
weighing stations or reading vouchers from popular models like
Deltronics, Smart & Benchmark.
• A 'big-board' video output is available to drive as many monitors
or even large-screen TVs as desired, showing customers their
ongoing transaction details.
Our specialized application delivers a thoroughly complete inventory control and management
system designed to interact simply and efficiently with our Sacoa PlayCard's redemption features,
including:
Triple Ticket Jackpot
Paperless Operation
Add more excitement to your games.
Dramatically reduces costs and manpower.
Our programmable Progressive Triple
Jackpot features a variety of visual and
sound effects in your location.
• No more paper ticket restocking or clearing of jams.
• Save on labor while giving guests a better experience.
• Work in dual-mode system offering choice of paper or
e-tickets or entirely paperless.
• E-tickets can be disabled during special events or
discounted periods.
• Easy install on Benchmark Tickets-to-Prizes center or
Baytek Prize Hub.
Linked to:
• POS sales
• Game’s Income
• General Ticket Payout
6
• On line inventory control program.
• Multi-site capability and multiple storerooms.
• DPL (Digital Packing list) input and automatic DPO (Digital Purchase order) creation for all articles
below set minimum in most popular standard formats.
• Inventory items cataloged by category / sub-category with labeling capability.
• Flexible pricing structure on redeemable items with full audit, accounting by location and
consolidated into one report.
• Stock Balance Report showing items purchased, returned, redeemed, etc at storeroom and item
between any two selected dates.
• Redemption specific reports including item ranking by most valuable, most numerous or most
redeemed, etc.
DR-490 Showing awarded e-Ticket count.
SACOA PRODUCTS
Modules
Online Party & Event Booking
Online Sales
‘Special Room’ Scheduler
• Multiple store selection, Availability, Party Packages,
Food and Gifts, Online payment, everything you
need to manage your party reservations is ready for
you to extend your business.
• Online Sales allow your customers to purchase
credit for their cards directly from your website.
• Allows scheduling reservations for Attractions
(Laser Tag, Go Karts, Whirly Ball, Mini Golf, etc.)
or Party Rooms.
• Allows booking, scheduling and managing events
by date and time for any number of rooms in the
facility.
• Customize pricing, special offers, package deals
and get online reports with Sacoa’s easy-to-use
interface.
• Package types may include various entitlements for
playing games (Time, Money, Chips, or passports
allowing play on certain games).
• Online payment through
• Status of bookings is viewable by room, date, week
or in monthly map format.
• MOBILE Card Recharger
(check card status and
balances from any Tablet
or Smartphone).
• Easily adapt our application to suit your needs.
• Walk-in mode, good for impulse buyers.
• Adaptable to any business needs through highly
customizable platform.
or
• Reservation mode for planning ahead.
.
• WEB (instant credit recharges).
• Facebook integration.
• Manages bulk activation of cards needed.
• Start receiving your reservations online with a few
clicks.
• Facebook integration.
integration!
7
SACOA SERVICES
Services
Included
OPERATIONS STAFF TRAINING
With every Sacoa PlayCard System comes a thorough training program on
our features, designed for employees assigned to cashier operation, card
system promo personnel, and administrative, technical and supervisory staff.
MARKETING CONSULTATION
Our experienced team is ready to help fine tune your system to meet your
individual needs through price setting guidelines, market analysis, promo
design, customer loyalty features, etc.
OPERATIONS, TECHNICAL AND MARKETING MANUALS
Sacoa provides detailed manuals to keep onsite for cashier operation,
technical service and support, promo development/generation, marketing
analysis and customer satisfaction assurance. The strategies and ideas
presented are based on more than 50 years of experience in FEC operation.
SUPPORT DESK
Our help desk is always available for you online (24/7) and ready to quickly
solve any issues or answer any questions you might have, not only during the
crucial post-opening days, but ALWAYS!
FREE SOFTWARE UPGRADES
Get the latest software version upgrades to keep your installation up to date.
Add new features and improvements at no extra cost!
8
Optional
SELECTING THE PROPER MIX OF GAMES AND RIDES
Choosing the proper number and types of amusement games is key to any
location’s success and is based on evaluating size, capacity, reliability,
entertainment value, potential revenue and cost of each attraction. Our focus
is always on achieving the optimal mix of popular attractions in order to
match the preferences of the target market. This maximizes revenue by
increasing player satisfaction. We can offer you selected attractions, both
new and refurbished.
SITE LAYOUT AND DESIGN
We assist in helping you define your optimum site layout, where each
amusement is placed to create proper customer flow while considering
operational appeal (including administrative and control facilities).
ASSEMBLY, INSTALLATION AND PROGRAMMING OF GAMES
You may choose to have our team of engineers and technicians, with over
20 years of installation experience, set up your equipment at location.
DESIGN & DEVELOPMENT OF SUCCESSFUL REDEMPTION OPERATION
If needed, Sacoa can help you establish the appropriate payout percentage
settings for each game, as well as the size and style of redemption center,
as well as variety, quantity, and pricing of merchandise.
SACOA PRODUCTS
Reports
Real Time Audit - Online Reporting - Labor Management Dashboard
s Ac
mo - Sale
Sacoa De
0 AM to
4/2013 6:0
from 11/
ms
ogra
tivity Hist
11/5/2010
port
Sacoa Demo - POS Re
6:00 AM
from 11/4/2010 6:00
AM to 11/5/2010 6:00
Total Income: $ 4131.16
Monday 7/6/2009 6:00 AM to Tuesday
7/7/2009 6:00 AM
Showing Group: <ALL>
119.25
$
Sort order: Collectio
n
$ 41.84
DCVR
Average Price
Total Plays
$ 0.72
VIP Plays
13651
%VIP Plays
14
Tickets
0.10%
Bon/Court vs Cred
133702
15.94%
Total Plays
Grand Total
togram
13651
Cred
8292
Bon
1235
Cty
Svc
Coll.
Credits
19
54
$ 9769.88
7859.68
Game Name
1
Redemption
2
Attractions
3
Video
4
Amount
Kiddie
Air Hockey
8
Token Changers
9
Pinball
Bon
Cty
Svc
5518
761
13
51
769
130
$ 5194.15
1
53.16%
4526.75
954
0
$ 1634.25
171
16.73%
2
1400.50
$ 1224.85
12.54%
1048.25
7.60%
599.03
6.73%
0.00
352
4
90
1
Coll.
1
$ 742.63
2185
0
0
456
392
0
$ 657.60
43
0
81
0
71
$ 214.75
8
2.20%
258
0
226
0
32
$ 67.15
0
0.69%
0
$ 26.00
0.27%
12
12:00 PM
1:00 PM
1
2
Paymen
686
Cash
7
DCVR
34
M/C
487
VISA
1060
Totals
171
Yo Yo Baseball
6
/2013 6:00 AM
17
AMEX
5
7
72
2
177
42
10
Highway 66 Bowling
New
Cards
4
95
3
10
144
256
Water Blast Too E
Highway 66 Bowling
11
61
44
13
41
Hoop Fever Basketball D
Hoop Fever Basketball A
14
178
Water Blast Too B
Net Total
Non-monetary
Amt
Tower of Power
TAX
$ 3.30
Game Meter Report_SACOAv403
$ 115.95
$ 0.00
$ 1927.01
$ 39.72
$ 0.00
$ 0.00
$ 237.36
$ 0.00
$ 2976.62
$ 0.00
$ 0.00
$ 5296.66
$ 94.46
$ 2.12
$ 9.72
$ 137.67
$ 247.27
11/5/2010
0
0
361
0
761
Cty
0
13
47
Svc
51
814
$ 8.50
Credits
from 11/4
22.00 /201
0.09%
8.50
3 6:00 0.00
4.00
AM
0.00
#24 -
AirbyHockey
%Coll by %Coll
Credits
Group
Total
Coll.
$ 5194.15
100.00%
53.16%
0.00
Kiosk
639.15
724.85
586.90
91.15
POS
66.70
169.55
22.15
$ 828.00
15.94%
$ 663.60
12.78%
6.79%
0
$ 191.70
3.69%
1.96%
0
$ 172.55
3.32%
1.77%
142.05
30.50
0
62
7
37
27
7
189
134
28
0
0
0
5
$ 111.00
0
$ 107.25
0
$ 102.00
0
761
0
2.14%
2.06%
1.96%
8.48%
1.14%
1.10%
1.04%
89.45
93.50
82.00
0
2
0
28.25
Total Kiosk
12.00
Info POS 6
10.00
0.00
Party POS 3
0.00
2185
$ 0.30
0
$ 0.47
AM
21.55
0.00
13.75
0.00
Spare
0.00
20.00
0
30
$ 97.20
20
1.87%
8
0
0.99%
0
$ 84.00
81.65
47
1.62%
15.55
58
8
0
0.86%
0
130
1.58%
15.50
228
$ 82.00
68.50
6
0
0.84%
0
$ 81.60
70.00
1.57%
12.00
Total
0.84%
0.00
POS
Total
0.00
0.00
$ 0.10
AMEX
$ 0.71
1041
121007
30186
18 Arica Martinez
7
4925
0 Logan30
Peterson 3959
3
5 Total Party
POS1452
0
1
3
2
0
0
Logan3Peterson
22
Total 0Spare
25
0
2408
11
Cash
0.00%
$ 3.00
$ 0.00
$ 3.00
$ 0.00
Coins
$ 24.00
Avg
24.00
$Prc
DCVR
$ 0.00
$ 0.00
$ 0.00
$ 0.00
$ 0.00
2
255
119
16
0
0
$ 81.00
$ 79.80
0.82%
0.00
0
66.85
5
1.50%
12.95
781
21
1.54%
9.25
30.88%
2
71.75
$ 0.36
0
0.83%
2520
23
1.56%
92
110
30
0.80%
0.00
0
65.00
1
13.00
2626
0.00
0
4
$ 0.60
32.91%
0
9
0
$ 2.60
0.12%
5
0
0
$ 78.00
3.55
POS Report_6Pv603
0.00
Page 1 of 5
VISA
Total
$ 70.00
$ 73.00
$ 45.00
$ 69.00
$ 45.00
$ 69.00
$ 73.00
$ 70.00
Tota
l Plays: 24
• Game activity reports show collection, plays, bonus plays, payout
percentage, and a wealth of other information for each individual game.
$ 0.00
$ 0.00
$ 0.00
142.00
$ 0.00 $ 115.00 $
$ 0.00
$ 27.00
$ 0.00
$ 60.30 $ 120.55
$ 0.00
0 $ 0.65
$ 0.00
$ 60.25
$ 0.00
$ 60.30 $ 120.55
$ 0.00
0
$ 1.65
$ 0.00
$ 60.25 36.46%
$ 0.00
$ 381.10
$ 52.73 $ 160.54
0
$ 1.69
$ 0.00
40.83%
$ 66.11 $ 101.72
$ 972.73 $ 2340.91
0
$ 1.25
25.69%
$ 41.84 $ 123.05
$ 27.89 $ 1175.40
1133.27 $ 2722.01
0
$ 0.74
22.94%
$ 41.84 $ 175.78 $
$ 94.00 $ 1277.12
1146.60
0
$ 1.41
13.08%
$ 71.30 $ 751.72 $
$ 0.00
$ 25.25 $ 298.33
1146.60
0
$ 1.47
0.00%
$ 71.30 $ 751.72 $
$ 0.00
$ 25.25 $ 298.33
0
$ 2.76
1945.29 $ 3989.16
0.22%
$ 41.84 $ 247.08 $
$ 1635.70
$ 119.25
0
$ 0.51
24.77%
2060.29 $ 4131.16
$ 41.84 $ 247.08 $
$ 1662.70
$ 119.25
0
$ 2.80
0.13%
140
78.05
M/C
$ 0.00
PO%
134
0
0
0
$ 119.25
$ 2021.47
$ 41.84
0.00%
$ 0.00
89 Tyler Kay
0
2
Our PlayCard System’s features and reports also can prevent or even
eliminate theft and fraud:
4.38%
0
Tickets
6
60 Total Info
0 POS 27096
1
$ 381.10
PO%
17.88%
0
Sacoa Kiosk 01
603
Total
$ 0.00
Avg
tio0n$ 0.83
0.00%
Repo
rt
SAR
Sacoa Kiosk 01
Non-monetary
Amt
$ 3487.51
$ 0.00
Prc
$ 142.00
$ 0.00
06 $ 0.65
23.30%
$ 120.55
$ 0.00
05 $ 1.72
0.00%
$ 4131.16
$ 0.00
217
0 $ 1.04
0.00%
0 $ 1.24
0.00%
Total Sacoa Kiosk 02
4526.75
0
22
0
188
Bonus Courtesy PasspTotalTime
Sacoa Kiosk 02 ortSAR
6
39
18
Coins
636
12100715
036
0
0
0
to 11/5
/201
3 6:00
DETAILS
0.72
Tickets
74
0.00
5
15
2185
0
0
11755
Sacoa
194.05
20.70
0.00
De
940
mo0.00
- Ga101me111 Evolu
60.60
6.55
0
0.00
$ 191.50
Coins Avg Prc
Ops New Cards
Time
Logan
28.25 Peterson
603
1041
SAR
1.00
25
23
Tyler
173.40
3.20 Kay 18
28
140.60 Totals
3.00
157
0
0
59
133702
639.15
38
164
Tickets
1106
232.75
16
79
Time
own
BonusBreakd
Courtesy Passp
Arica Martinez
ort
289
233
$ 5543.93
Gross Total
Bon
35.45
112
1:30:42 PM
73
Water Blast Too A
181
73
5518
503
Hoop Fever Basketball B
9
Cred
392
153
Executed:
10
12
7936
Big Bass Wheel 2
Deal Or No Deal
Spin n Win
8
Ops
Total
Plays
Big Bass Wheel
172
59
ent Type
- Sales by Paym
6:00 AM to 11/5
t Breakdown
186
167
3
4
Page 1 of
0v502
Histograms_0
Sacoa Demo
Game Name
Redemption
$ 0.00
$ 0.00
$ 27.89
$ 321.08
$ 194.48
$ 389.20
10:00 AM
11:00 AM
from 11/4/2013
Rnk ID
%Coll by
Total
$ 2060.29
Tax Breakdown: $ 191.50
CourtesyTaxPassport
Cashier
Cred
948
600
Token
6
7
$ 0.00
$ 0.00
04, 2010
8:00 AM
9:00 AM
Sales Activity
Bonus
1217.15
7936
DETAILS:
Thurs
6:00 AM
7:00 AM
VISA
Total
Plays
1175
Crane & Merchandiser
5
es
M/C
TOTAL BY GROUPS:
Rnk ID
mber
day, Nove
$ 247.08
Collection
$ 9769.88
TOTALS:
Sales His
Controllers can simulate and control standard ticket-dispensing
mechanisms, keeping track of tickets awarded by games and optionally
crediting them to the player's card (according to company's policy or
individual player's choice).
$ 1662.70
Cash
AMEX
Hourly Sal
AM
Sacoa Demo - Game Meter Report
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Transactio
The system offers on-line reporting and rich auditing features that allow
you to know any game's performance in real time, from anywhere in the
world.
$ 1.41
3.11%
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$ 0.58Page
9.64%
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$ 247.08
PM
• Daily collection report shows all pertinent
sales data for a single day or period.
$ 3114.29
$ 5543.93
Game Evolution
• Real-time online sales information,
accessible from anywhere in the world, at
your fingertips (such as from Smart Phones).
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Sales by Payment
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1:48:45 PM
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• Custom task reports.
Why Sacoa Debit Card System?
• More profitable operation and faster ROI.
• Flexibility of installation and implementation.
• Constant evolution and improvement of features.
• Driven by industry and marketing needs.
• Unparalleled 24/7/365 year-round worldwide support.
• Developed by operators for operators.
9
OUR INSTALLATIONS
Dave Corriveau, Chairman and CEO of D&B, USA.
“With the SacoaCard, D&B's revenue has increased,
our customer service has been enhanced. Reliability
and support far exceeded our expectations. We're
extremely happy with the Sacoa people”.
Jason Kenney - Area Manager Golfland Centers, USA
“We feel the benefits and increased earnings will pay
for the system in a short period of time. The Sacoa staff
made custom adjustments at install. We have been very
pleased with the system.”.
David Goldfarb, Owner of PTA, USA.
“We are making a minimum of 30% increase in overall
revenues. If you are looking for consistent accounting
and increasing your profits The Sacoa System is highly
recommended!”.
Andy Marques, GM of GameRoom, USA.
“Sacoa has surpassed all of our expectations. The
support is exceptional, we can call on them at anytime
and they are ready to help”.
George Smith, President of FEG LLC, USA.
“Sacoa has been more than justified with its flexibility
affordability, and lack of problems with the system. We
increased sales over 30% since installation. Support
has been consistent unstinting and unfailing”.
Scott Boardman, IT Vice President of AIPC, USA.
“Very professional installation team. They made sure
everything was as it should be in regards to operations
and reporting. Everything that we have asked they
have accomplished without hesitation”.
Mark Slesser, Manager Attraction Operations
New York - New York Hotel & Casino (MGM), USA.
Donovan Fremin, EA of Delta Music, USA.
“Since the install, we have seen a 99% drop in service
calls. We were also able to get creative with our
pricing to be able to make more revenue per play”.
Darren Des Roches, Director of GameWorks, USA
“The system's flexibility and reports have been a key
factor in successfully restructuring of our game rooms.
Sacoa's customer service has been instrumental in
keeping our system 100% operational 24/7”.
Michael Auger, Managing Partner of TMG INC, USA.
“Sacoa acts fast with professional response ready to
assist us on each implementation of the system. We are
extremely satisfied with the Sacoa system. It is
powerful, user friendly and the support is top-notch”.
Dan Fonseca, Manager, Santikos Theatree, USA.
“The card swipers look great and the kiosk interfaces
are easy to use. I like the several report options
available and immediate support when needed”.
Patrick Smalley, Amusement Operations Manager
of Foxwoods Resort Casino, USA.
“We noticed an increase in revenue immediately upon
starting to use SACOA System. The after-sales service
and support places Sacoa in a class of its own”.
-P
LA
YER
S PA S S
Jeffrey Apfel, President of Pizza Putt, USA.
“Revenue has increased and created new promotional
opportunities. Their installation team and support in
Argentina are top-notch, and if you didn’t know where
their offices are, you would think they were located
just down the road. People makes you feel like you are their most important customer!”.
PIZ Z A P U
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Cassidy Cook, President of Renaissance Fun Park, USA.
“From the initial research stage Sacoa stood out from
the other systems. They bring a robust system coupled
with unparalleled support and knowledge. Everyone
at Sacoa wants to see you succeed. I would highly
recommend you give them the opportunity to take your business to the next level!”.
...for extended testimonies, please visit our website.
Glenn Rowen, Director of Funland, Australia.
“With 40 years experience in the industry and having
recently changed from another Australian card system.
The Sacoa System is the best available and works
flawlessly. I wish I had found them 40 years ago!”.
Harry Kourbeis, Owner of Tunza Fun, Australia.
“Our association with Sacoa has been a very positive
move. They always presented a very personal service
and their products have exceeded our expectations
hence improving operations of our business”.
Ernesto Margolis Owner and CEO GameStation, Brazil.
“The level of operational control coupled with the
added flexibility for our marketing strategies
promoted our expansion, increased our customer
satisfaction and saved us money”.
Tarjeta Recargable
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www.juegosdiana.cl
Enrique Zuñiga, General Manager of Juegos Diana,
Santiago, Chile.
“The system is a success. Collections went up from
minute one with absolute control. Very positive to
have online help assistance. We are very satisfied”.
Toni Fornés, COO of Eleval Group, Spain.
“The implementation of the PlayCard System resulted
in a 10% increase in forecasted revenue. A further
30% of the total cost was offset by the elimination of
the cash float”.
D.R. Reddy Manager of Sha'ab Park, Kuwait.
“Sales went up 29%. The system is fool proof and
very secure. Customer friendly and helps to save
operational costs”.
Raul Vasquez, Manager of City Park, Colombia.
“Sales are up 20%. Previously the question was Is it
worth the investment to install Sacoa at all our stores?,
now it changed to: How do we go about upgrading all
operations in the shortest possible timeframe?”.
Moises Cohav, Owner of Rebounderz Trampoline
Arena, Panama.
“Sacoa has been an essential tool for the operation.
It eases our collection and redemption process. Highly
recommend it to all token or cash operators”.
Miguel Angel Notario. Owner of Sould Park, Spain.
“The implementation of the Sacoa system is the best
move I made for my parks and my business. I have
improved my earnings 32% and the control 100%. I
highly recommend this system and the support staff is
incredible. Thank you for your kind attention”.
Glenn Figueroa, COO of Adventureland, UAE.
“The Sacoa system is the most cost effective
investment we've made for the Adventureland project.
The system also helps streamline our operation in
terms of management information”.
Wilfredo V. Soares, President of Virtual Park,
Acarigua, Edo. Portuguesa, Venezuela.
“My sales have increased, I've updated my
accounting system. The coin system means the past,
whereas Sacoa PlayCard represents the future”.
Stan Caminsky, President of Caminsky Group of
Companies, South Africa.
“Our experiences with Sacoa have only been at the
highest levels for our 7 FEC's, and looking for more.
The first on our tick list is Sacoa”.
Juan Carlos Rizzu, President of Tursol S.A, Uruguay.
“The best part of using this system is the free time I
now have to enjoy my family. The system manages my
business and I just count the profits!”.
Costa Christodoulou, Director of IT of MR Funtubbles
Funfair, South Africa.
“We have been extremely pleased with stability, reports
and the professional manner in which Sacoa has
helped us in our everyday running of our business”.
11
SACOA INSTALLATIONS
+1-214-256-3965
playcard@sacoacard.com
www.sacoacard.com
+1400 Worldwide
5300 Powerline Road (suite-210)
Ft. Lauderdale, FL 33309
USA