here - Human Factors and Ergonomics Society

March 16 –19
Sheraton Chicago Hotel and Towers
Chicago, Illinois, USA
PROGRAM
INFORMING
HEALTHCARE
from
WITHIN
»»
Patient Safety
»»
User Research & Usability Testing
»»
FDA/Regulatory Compliance
»»
Industrial & User Interface Design
»»
State-of-the-Art Lab within
a Hospital Setting
»» Access to Thousands of
Clinicians & Patients
We are HF professionals embedded
in the healthcare system, informing
the design of the safest, most efficient
health products.
healthcarehumanfactors.com
@healthcarehf
WELCOME
Welcome to the HFES 2014
International Symposium on
Human Factors and Ergonomics
in Health Care: Leading the
Way. The symposium offers a
concentrated program of human
factors/ergonomics perspectives
on health care and patient
safety, divided among four main
tracks or domains:
•
•
•
•
Health-Care Provider and Patient Safety
Health-Care IT
Medical and Drug Delivery Device Design
Clinical Care Settings
The meeting is designed to enable HF/E
professionals to disseminate their science, principles,
and best practices to the health-care community, and
to enable the health-care community and medical
device/pharma industry to provide HF/E
professionals with the proper context, requirements,
and perspectives to better focus HF/E initiatives.
This year’s symposium theme, “Leading the
Way,” honors the FDA’s relatively recent emphasis
on human factors as a requisite part of the approval
process. The theme also symbolizes our
commitment to advancing health-care provider and
patient safety through promotion of the latest HF/E
science and application principles.
The program starts with our opening plenary
speaker, Lisa Sanders, MD. Dr. Sanders is an
assistant clinical professor at the Yale University
School of Medicine and a clinician educator in Yale’s
Primary Care Internal Medicine Residency program.
She writes the popular “Diagnosis” column, which
appears monthly in The New York Times Magazine.
Her column was the inspiration for the acclaimed
Fox television program House M.D. She also served
as technical adviser for the show. In her keynote
presentation, Dr. Sanders will discuss how doctors
deal with diagnostic dilemmas, examining a collection
of difficult diagnoses from both patient and physician
perspectives.
This year’s symposium is hosted by GfK, one of
the world's largest research companies, with 13,000
experts working to discover new insights into the
ways people live, think, and shop in more than 100
markets. Hosting this symposium is just one example
of GfK’s commitment to enhancing the utility, safety,
and effectiveness of medical devices and consumer
health-care applications.
Finally, I would like to thank all our symposium
sponsors, exhibitors, and advertisers; the program
track chairs and their committee members; the
student volunteers; the presenters and session
chairs; staff from HFES and Prestige
Accommodations International; and all of the other
men and women who supported the effort to
produce this symposium. I truly could not organize
this event without the help of many others who are
equally interested in showcasing human
factors/ergonomics science and application as they
apply to improving health-care products, services,
and environments.
I hope that this year’s symposium, taking place in
my home town of Chicago, allows us to celebrate
the prominent role that HF/E now plays in the
research, development, approval, and end-use of
health-care products and systems all over the world.
Anthony D. Andre, PhD, CPE
Symposium Founder and Chair
Principal, Interface Analysis Associates & Adjunct
Professor, San Jose State University
Past President and Fellow, Human Factors and
Ergonomics Society
PROGRAM COMMITTEE
The Program Committee of the 2014 International Symposium on Human Factors and Ergonomics in Health
Care: Leading the Way consists of experts in a wide variety of domains and organizations.
CHAIR
Anthony D. Andre, Interface Analysis Associates & San Jose State U.
TRACK I: HEALTH-CARE PROVIDER AND PATIENT SAFETY
Emily Patterson, Ohio State U. Medical Center – Cochair
Mark Scerbo, Old Dominion U. – Cochair
Committee Members
Wendy L. Bedwell, U. of South Florida
Yuval Bitan, Cognitive Technologies Lab at the U. of
Chicago
Lalaine Byrd, Veterans Health Administration
Kermit Davis, U. of Cincinnati
Joe Deeter, Rochester General Health System
Jason Fouts, Physio-Control
Arun Garg, U. of Wisconsin-Milwaukee
Paul Gorman, Oregon Health & Science U.
John Guignard, Guignard Biodynamics
Emily Hildebrand, Arizona State U.
Fran Kistner, MCPHS University
Frank Mazza, Seton Healthcare Family
Enid Montague, U. of Wisconsin-Madison
Laura Moody, Mercer U.
Daniel Morrow, U. of Illinois
Marnie Myhre, Fairview Health Services
Paul O'Connor, National U. of Ireland, Galway
Liza Papautsky, Cognitive Solutions Division of Applied
Research Assoc., Inc.
Michael Rosen, Johns Hopkins U. School of Medicine
Martha Sanders, Quinnipiac U.
F. Jacob Seagull, U. of Michigan
Jason Slagle, Vanderbilt U.
Savannah Sleicher, Children's National Medical Center
Michael W. Smith, Veterans Administration
Linsey Steege, U. of Missouri
Monifa Vaughn-Cooke, U. of Maryland
Lisa Vizer, UMBC
Linda Williams, VA National Center for Patient Safety
Scott Wood, Veterans Administration
Melanie Wright, Trinity Health
TRACK II: CLINICAL AND CONSUMER HEALTH-CARE INFORMATION TECHNOLOGY
Teresa Zayas Cabán, Agency for Healthcare Research and Quality – Cochair
Rupa S. Valdez, U. of Virginia – Cochair
Wayne Zachary, CMZ Health Technologies – Cochair
Committee Members
Janey Barnes, User-View
Patrick Brown, Baystate Health
Ellen Bass, Drexel U.
Kelly Caine, Clemson U.
Karen Dunn Lopez, U. of Illinois at Chicago
R. Darin Ellis, Wayne State U.
Ila J. Elson, Abbott Labs
Zach Hettinger, MedStar Inst. for Innovation
Rich Holden, Vanderbilt U.
Dick Horst, UserWorks, Inc.
Heidi Kramer, U. of Utah
Michelle Lenox, SA Technologies / IUPUI Health
Informatics
Jenna Marquard, U. of Massachusetts Amherst
Laura Militello, Applied Decision Science, LLC
Anne Miller, Vanderbilt U.
Michael Quinn, Veterans Administration
Marc L. Resnick, Bentley U.
Michelle Rogers, Drexel U.
Robert Schumacher, GfK User Centric
Lauren Zack, athenahealth
2
TRACK III: MEDICAL AND DRUG-DELIVERY DEVICES
Julian Dixon, Team Consulting – Cochair
Beth Loring, Farm Design, Inc. – Cochair
Committee Members
Anthony D. Andre, Interface Analysis Associates
Pat Baird, Baxter Healthcare
Eric Bergman, Lifescan (a Johnson & Johnson Co.)
Christy Calder
James (Jay) Duhig, Abbott Labs
Evan Edwards, Intelliject, Inc.
Rollin J. (Terry) Fairbanks, MedStar Inst. for Innovation
Valerie Fenster, Amgen
Erika Franzen, Philips Respironics
Daryle Gardner-Bonneau, Bonneau and Assoc.
John Gosbee, Red Forest Consulting, LLC
Reade Harpham, Battelle
Shannon Hoste, Stryker
Ed Israelski, Abbott Labs
Korey Johnson, GfK
Merrick Kossack, Intuitive Surgical, Inc.
Melissa R. Lemke, Human Ability Designs
Vicki Lewis, National Center for Human Factors
Engineering in Healthcare, MedStar Health
Zarla Ludin, Essential, Inc.
Natalia Mazaeva, Medtronic
Christina Mendat, Radius Product Development
Anne Mickelson, Equilogix, LLC
Cindy Miller, GE Healthcare
Bob North, Human Centered Strategies
A. Ant Ozok, U. of Maryland, Baltimore County
(UMBC)
Janine Purcell, Philips Healthcare
Valerie Rice, AMEDD Center and School, U.S. Army
Dawn Rountree, Bayer HealthCare
John Rovnan, TeleTracking Technologies
George Samaras, Samaras & Assoc., Inc.
Adam Shames, Core Human Factors, Inc.
Eric Shaver, Sonosite
Olivier St-Cyr, University Health Network
Molly Follette Story, FDA / CDRH / ODE
William Stubler, Pall Corp.
Melanie Turieo, Cambridge Consultants
Michael Wiklund, Wiklund Research & Design, Inc.
Steve Wilcox, Design Science
TRACK IV: CLINICAL CARE SETTINGS
Ellen S. Deutsch, Children's Hospital of Philadelphia – Cochair
M. Susan Hallbeck, Mayo Clinic – Cochair
Committee Members
Ken Catchpole, Cedars-Sinai Medical Center
Savitri Dhiman, Steris
Cindy Dominguez, Applied Research Assoc.
David Eibling, U. of Pittsburgh / VA Pittsburgh
Thomas Ferris, Texas A&M U.
Ayse Gurses, Johns Hopkins U.
Gyusung Lee, Johns Hopkins U. School of Medicine
Huiyang Li, U. of Michigan
Kang Li, Rutgers U.
Bernadette McCrory, U. of Nebraska-Lincoln
Sarah Parker, National Center for Human Factors
Engineering in Healthcare, MedStar Health
Avi Parush, Carleton U.
Douglas E. Paull, VA National Center for Patient Safety
Scott Shappell, Embry-Riddle Aeronautical U.
Bruce Spiess, VCU Medical Center
Thor Sundt, Harvard Medical School / Massachusetts
General Hospital
Matt Weinger, Vanderbilt U.
Doug Wiegmann, U. of Wisconsin
Linda Williams, VA National Center for Patient Safety
Jason Wise, GE Healthcare Surgery
Shanqing "SQ" Yin, Changi General Hospital, Singapore
3
STUDENT VOLUNTEERS
Michelle A. Jahn, Purdue U.
Sarah Fouquet, Wichita State U.
Denny Yu, U. of Michigan
Denise Benkert, U. of Central Florida
Linda Wu, Midwestern U. − Chicago College of
Osteopathic Medicine
HUMAN FACTORS AND ERGONOMICS SOCIETY OFFICERS
President
Francis T. Durso
Secretary-Treasurer
Barrett S. Caldwell
Immediate Past President
Eduardo Salas
Immediate Past SecretaryTreasurer
Kermit G. Davis
President-Elect
Andrew S. Imada
Secretary-Treasurer-Elect
James P. Bliss
Executive Council
At-Large Members
Cheryl A. Bolstad
Pascale Carayon
Sandra K. Garrett
Paul A. Green
M. Susan Hallbeck
John F. “Jeff” Kelley
HFES DIVISION CHAIRS
Internal Affairs
Kathleen L. Mosier
Professionalism
Carolyn M. Sommerich
Outreach
Arathi Sethumadhavan
Scientific Publications
C. Melody Carswell
Technical Standards
Bruce Bradtmiller
HFES STAFF
Executive Director
Lynn Strother, CAE
Communications Director
Lois Smith
Member Services Director
Carlos de Falla
Administrative Assistant
Susan Marschner
Senior Production Editor
Steve Stafford
Member Services
Coordinator
Stefanie Alexander
Communications Associate
Cara Quinlan
4
SPONSORS
HFES thanks the following organizations for their support:
HOST AND REGISTRATION BAGS
________________________
MEDICAL DEVICES AND DELIVERY DEVICES TRACK
________________________
LANYARDS
The National Center for Human Factors in Healthcare,
MedStar Institute for Innovation
________________________
NOTEBOOKS/PENS
________________________
GENERAL SUPPORT
5
REGISTRATION & FACILITIES
LUNCH
Monday and Tuesday
12:00 noon–1:30 p.m.
Chicago Ballroom 10, Ballroom Level
Registration Desk Location and Hours
Registration is open during the following hours in
Chicago Promenade West, Ballroom Level:
Sunday
Monday
Tuesday
Wednesday
7:30 a.m.−6:00 p.m.
7:00 a.m.−5:00 p.m.
7:30 a.m.−5:00 p.m.
8:00−10:30 a.m.
POSTERS/NETWORKING RECEPTION
Monday and Tuesday
4:30–6:00 p.m.
River Hall B, River Exhibition Hall Level
Wi-Fi Access
Free Wi-Fi is available in the lobby and the Link @
Sheraton Café.
Visit Our Exhibitors
The following companies invite you to visit their
tabletop exhibits in River Hall B, River Exhibition
Hall Level starting at 3:00 p.m. on Monday and
during coffee breaks and posters/networking
receptions on Tuesday.
Pre-Symposium Workshops
Workshops will take place on Sunday on the
Meeting Room Level (see page 8).
Ashgate Publishing Company, Tabletop 1
Battelle, Tabletop 2
ORAU, Tabletop 3
Jump Trading Simulation and Education
Center (OSF Healthcare), Tabletop 4
Studiocode Business Group, Tabletop 5
Ximedica, Tabletop 6
Lunch and Refreshments
Lunch and refreshment breaks are included in the
cost of registration and will take place at the
following times and locations.
CONTINENTAL BREAKFAST (coffee, tea, pastries)
8:00–8:30 a.m.
Monday – Chicago Promenade West, Ballroom Level
Tuesday – River Hall B, River Exhibition Hall Level
Wednesday – Lake Promenade, Meeting Room Level
Ashgate will conduct a raffle for some of the books
on display. Drop off your business card at the
Ashgate table and check back on Tuesday at 3:00
p.m. to see if you have won.
COFFEE BREAKS
Monday
10:00–10:30 a.m. – Chicago Promenade West,
Ballroom Level
3:00–3:30 p.m. – River Hall B, River Exhibition Hall
Level
Keynote Presenter Book Signing
Following her presentation on Monday morning
from 10:00 to 10:30, Dr. Lisa Sanders will sign copies
of her book Every Patient Tells a Story, which will be
available for purchase in the Chicago Promenade
West Foyer, Ballroom Level.
Tuesday
River Hall B, River Exhibition Level
10:00–10:30 a.m.
3:00–3:30 p.m.
Posters/Networking Reception
Receptions will be held from 4:30 to 6:00 p.m. on
Monday and Tuesday during each poster session in
River Hall B, River Exhibition Hall Level. All
attendees are invited to network and view the
posters.
Wednesday
Lake Promenade, Meeting Room Level
8:00–8:30 a.m.
10:00–10:30 a.m.
Posters may be set up on Monday between 12:00
noon and 4:30 p.m., and on Tuesday between 8:30
6
POLICIES
a.m. and 4:30 p.m. Posters should be removed by
6:30 p.m. on their respective presentation days.
Attendee Badges
All persons attending any event at the Symposium
must wear their registration badges. Attendees and
guests may register at the Registration Desk
(Chicago Promenade West, Ballroom Level).
GfK Host Event
All attendees are invited to GfK’s event, “Deadly
Serious, Lively Fun: Exploring Use of Health-Care
Products Through Multiple Touch-Points,” to be
held at GfK’s Chicago Usability Studio, 1 East
Wacker Drive, Suite 1800. Buses will depart from
Convention Entrance Porte Cochere, Lobby Level
starting at 6:30 p.m. and departing about every 15
minutes. The last bus will depart GfK at 9:30 p.m.
Audiotaping, Photographing, and Videotaping
Policies
Attendees are not permitted to take photos or
make audiotape or videotape recordings of speakers
or their visual aids, or exhibitors and their displays,
without prior written permission from HFES and the
speakers or exhibitors. Please obtain a form from
HFES staff at the Registration Counter.
RESOURCES
HFES Services
HFES staff will be present at the Registration
Counter (Chicago Promenade West, Ballroom
Level) to provide information on membership,
publications, and services.
HFES reserves the right to use photographs of
attendees for promotional purposes. If you do not
want HFES to use your photo, please send an optout message to Lois Smith at lois@hfes.org.
Job Notices and Other Materials
Organizations that are offering positions may post a
flyer on the corkboard adjacent to the Registration
Counter. Attendees who are seeking a job may also
post a one-page notice on the board.
Nonsmoking Policy
Smoking is not permitted inside the Sheraton
Chicago Hotel and Towers.
A materials table is also provided in this area for
attendees to place information about events,
programs, and other activities of interest to other
attendees.
Audiovisual Preview Room
Parlor B, Lobby Level has been reserved for
presenters who wish to preview their audiovisual
materials. Computers will be available for AV
preview only. Preview hours are as follows:
Monday
Tuesday
Wednesday
8:00 a.m.−5:00 p.m.
7:30 a.m.−5:00 p.m.
7:30−11:00 a.m.
7
SUNDAY, MARCH 16
7:30 a.m. to 6:00 p.m. − Registration Open
Chicago Promenade West, Ballroom Level
WORKSHOPS
(Separate Registration Required)
8:30 a.m. to 4:00 p.m.
Pre-Symposium Workshop #1
Colorado Room, Meeting Room Level
Leon Segal and Scott Underwood, Innovationship LLC,
Human Factors: Innovation’s Secret Weapon
8:30 a.m. to 4:00 p.m.
Pre-Symposium Workshop #2
Arkansas Room, Meeting Room Level
Enid Montague, Northwestern U., and
Rupa Valdez, U. of Virginia, Usability and
User-Centered Design for Consumer
Health Information Technologies
8:30 a.m. to 4:00 p.m.
Pre-Symposium Workshop #3
Missouri Room, Meeting Room Level
Dean Hooper, HE Consulting LLC, and
Cindy Miller, GE Healthcare, Redefining
Human Error to Meet Regulatory
Expectations: A Paradigm Shift in
Medical Device Development
Processes and Activities
5:00 to 6:00 p.m. − Opening Networking Reception
Chicago Ballroom 10, Ballroom Level
8
MONDAY, MARCH 17
Clinical Care Settings Track
CCS1 − TEAMWORK IN THE OPERATING
ROOM
Monday, March 17, 10:30 a.m. to 12:00 noon
Ontario Room, Meeting Room Level
Chair: Linda Williams, VA National Center for
Patient Safety
• Renaldo Blocker and Mary Severson, Mayo
Clinic, Operating Room Traffic: The Impact
on Patient Safety and Teamwork
• E. Asher Balkin and David D. Woods, Ohio State
U., Recognizing Technology-Induced
Changes to Teamwork and Roles in
Surgical Settings
• Noa Segall and Jeffrey Taekman, Duke U. Medical
Center; Melanie Wright, Saint Alphonsus Health
System and Trinity Health, Forgetting to
Remember: Failures of Prospective
Memory in Anesthesia Care
7:00 a.m. to 5:00 p.m. − Registration Open
Chicago Promenade West, Ballroom Level
8:00 to 8:30 a.m. − Continental Breakfast
Chicago Promenade West, Ballroom Level
•
•
•
OPENING PLENARY SESSION
Monday, March 17, 8:30 to 10:00 a.m.
Chicago Ballroom 10, Ballroom Level
Welcome and Acknowledgments, Anthony
D. Andre, Interface Analysis Associates
Welcome from Host, Robert M. Schumacher,
GfK
Keynote Address − Every Patient Tells a
Story: Medical Mysteries and the Art of
Diagnosis, Lisa Sanders, MD. Dr. Sanders will
sign books at the conclusion of the session.
Health-Care Provider and Patient Safety
Track
HPPS1 − INFORMATION TECHNOLOGY
AND PATIENT SAFETY
Monday, March 17, 10:30 a.m. to 12:00 noon
Michigan Room, Meeting Room Level
Chair: Daniel Morrow, U. of Illinois
• Robert M. Schumacher, GfK, Safety-Enhanced
Design in Electronic Health Records:
Evolution and Current Status
• Emily Patterson, Ohio State U.; Svetlana Lowry
and Mala Ramaiah, NIST; M. Chris Gibbons,
Johns Hopkins Urban Health Institute; Ayse
Gurses, Johns Hopkins U.; Ant Ozok, U. of
Maryland Baltimore County; David Brick, New
York U., Electronic Health Records: Patient
Safety, Usability, and Workflow
• Lauren Clack, U. Hospital Zurich; Jan Schmutz
and Tanja Manser, U. of Fribourg; Hugo Sax, U.
Hospital Zurich, Infectious Risk Moments −
A Pilot Study Taking a Human Factors
Informed Approach to Infection Control
10:00 to 10:30 a.m. − Refreshment Break
Chicago Promenade West, Ballroom Level
Clinical and Consumer Health-Care IT Track
CCIT1 − SOCIOTECHNICAL CONTEXT OF
HEALTH IT DESIGN AND
IMPLEMENTATION
Monday, March 17, 10:30 a.m. to 12:00 noon
Erie Room, Meeting Room Level
Chair: Richard Holden, Vanderbilt U.
• Alissa Russ, Department of Veterans Affairs and
Regenstrief Institute, Inc.; Translating Human
Factors Research Into Better Practice:
Five Tips on How to Impact Health
Information Technology
• Leila Sadat Rezai and Catherine Burns, U. of
Waterloo, Using Cognitive Work Analysis
and a Persuasive Design Approach to
Create Effective Blood Pressure
Management Systems
• Michael Rayo, Ohio State U. Wexner Medical
Center, When Alarms Are Not Enough
9
Monday
Clinical Care Settings Track
CCS2 − CONDUCTING STUDIES IN THE
OR – Panel Session
Monday, March 17, 1:30 to 3:00 p.m.
Ontario Room, Meeting Room Level
Chair: Thomas Armstrong, U. of Michigan
Panelists: Juliane Bingener, Mayo Clinic; Caroline Cao,
Wright State U.; Susan Hallbeck, Mayo Clinic; Adrian
Park, Anne Arundel
Medical and Drug-Delivery Devices Track
MDD1 − EVALUATING USABILITY
Monday, March 17, 10:30 a.m. to 12:00 noon
Superior Room, Meeting Room Level
Chair: Julian Dixon, Team
• Cindy Miller and Chelsea Wanta, GE Healthcare,
Best Practice in Formative Usability
Evaluations
• Ed Israelski, AbbVie, Quantitative Versus
Qualitative HFE for Medical Device
Development and Validation
• Pamela Davol, Ximedica, LLC, HF Design and
Usability Validation: Can CDER’s
Expectations for Combination Products
Ever Be Satisfied?
Health-Care Provider and Patient Safety
Track
HPPS2 − ACCESS AND DISPARITIES
Monday, March 17, 1:30 to 3:00 p.m.
Michigan Room, Meeting Room Level
Chair: Jason Slagle, Vanderbilt U.
• Jason Saleem and Richard Frankel, Veterans
Health Administration; Bradley Doebbeling,
Indiana U. School of Informatics; Emily Patterson,
Ohio State U., Patterns in Patient Safety
With Computerized Consult Management
and Clinical Documentation
• Patricia Abbott, U. of Michigan School of
Nursing, Telehealth in the ’Hood – Study of
Usability in Vulnerable Populations
• M. Chris Gibbons, Johns Hopkins U., Can HFE
Help Address Health Care Disparities?
12:00 noon to 1:30 p.m. − Lunch
(Complimentary)
Chicago Ballroom 10, Ballroom Level
1:30 to 3:00 p.m. − Sessions
Clinical and Consumer Health-Care IT Track
CCIT2 − CHALLENGES AND SUCCESSES
IN IMPLEMENTING MEANINGFUL USE
REQUIREMENTS
Monday, March 17, 1:30 to 3:00 p.m.
Erie Room, Meeting Room Level
Chair: Janey Barnes, User-View
• Abel Kho, Northwestern U., Challenges and
Successes in Implementing Meaningful Use
Requirements
• Karen Lopez, U. of Illinois at Chicago College of
Nursing; Chieh-Li Chin, Michael Vahldick, and
Daniel Morrow, U. of Illinois Urbana-Champaign,
Impact of Change From Hybrid to
Meaningful Use EHR System on Clinical
Workload, Workflow, and Opportunity for
Errors
• Margaret Meadors, Catholic U. of America;
Natalie Benda, A. Zachary Hettinger, and Raj
Ratwani, National Center for Human Factors in
Healthcare, Medstar Health, Going Live:
Implementing an Electronic Health
Record System in the Emergency
Department
Medical and Drug-Delivery Devices Track
MDD2 − EMERGING TOPICS
Monday, March 17, 1:30 to 3:00 p.m.
Superior Room, Meeting Room Level
Chair: Reade Harpham, Battelle
• Kenneth Hoyme, Adventium Labs; Robert
North, Human Centered Strategies, LLC,
Balancing Usability and Security for
Medical Devices
• Dean Hooper, HE Consulting, Are We
Designing for Expert Use or Just for Really
Good Beginners?
• Emily Friedman, Program for Appropriate
Technology in Health (PATH), Pulling Up the
Roots: The War Eradicating Polio
• David Embrey, Human Reliability Associates,
Application of SHERPA (Systematic
Human Error Reduction and Prediction
10
Monday
Approach) to Predict and Prevent Use
Error in Medical Devices
•
3:00 to 3:30 p.m. − Refreshment Break
River Hall B, River Exhibition Hall Level
Medical and Drug-Delivery Devices Track
MDD3 − CLOSING THE LOOP: HUMAN
FACTORS WITHOUT THE HUMAN –
Panel Session
Monday, March 17, 3:30 to 4:30 p.m.
Superior Room, Meeting Room Level
Chair: Keith Karn, Bresslergroup
Panelists: Kathryn Rieger, Kathryn Rieger, PhD; Eric
Bergman, Fresenius Medical Care; Steve Harris,
Rational Healthcare; Andy Gellatly, General Motors;
Bruce Hallbert, U.S. Department of Energy
3:30 to 4:30 p.m. − Sessions
Clinical and Consumer Health-Care IT Track
CCIT3 − REGULATORY AND POLICY
CONSIDERATIONS FOR HEALTH IT
Monday, March 17, 3:30 to 4:30 p.m.
Erie Room, Meeting Room Level
Chair: Robert M. Schumacher, GfK
• Patricia Brennan, U. of Wisconsin-Madison,
Recommendations From the FDASIA
FACA Advisory Committee
• Rollin J. (Terry) Fairbanks, Raj Ratwani, and
Aaron (Zach) Hettinger, National Center for
Human Factors in Healthcare, MedStar Health,
Study of the User-Centered Design
Processes Found in Eleven Health IT EHR
Vendors
Gerard Castro, The Joint Commission, Patient
Safety Initiatives at The Joint Commission
4:30 to 6:00 p.m. −
POSTERS/NETWORKING RECEPTION
River Hall B, River Exhibition Hall Level
Clinical and Consumer Health-Care IT Track
CCIT4 – POSTERS
Monday, March 17, 4:30 to 6:00 p.m.
1. Brian Amster, U. of Massachusetts Amherst;
Patrick Brown, Baystate Health; Jenna
Marquard, Matthew Romoser, and Donald
Fisher, U. of Massachusetts Amherst, How
Do Physicians Visually Navigate
Through Information in Electronic
Progress Notes?
2. Leila Sadat Rezai, U. of Waterloo; Gerard
Torenvliet, Medtronic Inc.; Catherine Burns,
U. of Waterloo, Increasing Patient
Adherence to Remote Health
Monitoring Systems
3. James McCormack and Paul Gorman, Oregon
Health & Science U.; Kenneth Funk, Oregon
State U., Work Systems for Handling
External Clinical Information in
Primary Care: A Cognitive Work
Analysis
4. Kaden Rushford, athenahealth, Get Real:
How Authentic Data Was Used to
Improve the Usability of athenahealth’s
Electronic Health Record
5. Mark Ferencik and Paul Smith,
GlaxoSmithKline; Jennifer Mauney and Janey
Barnes, User-View, Inc., Fully Blended –
Clinical Care Settings Track
CCS3 − SURGICAL RESEARCH
Monday, March 17, 3:30 to 4:30 p.m.
Ontario Room, Meeting Room Level
Chair: Matt Weinger, Vanderbilt U.
• Megan Silas, U. of Chicago; Alexander
Langerman, U. of Chicago Medicine,
Investigating Surgical Ergonomics With
Motion-Sensing Technology
• E. Asher Balkin, Salil Kumar, and Volodymyr
Manko, Ohio State U.; Joey So and Michelle A.
Jahn, Purdue U., Robot-Assisted Surgery and
the Nature of Remote Work: Lessons for
Medicine From Other Fields
Health-Care Provider and Patient Safety
Track
HPPS3 − PATIENT SAFETY INITIATIVES
AT THE JOINT COMMISSION
Monday, March 17, 3:30 to 4:30 p.m.
Michigan Room, Meeting Room Level
Chair: Emily Patterson, Ohio State U.
11
Monday
Now With a Clean, Smooth Aroma,
With No Bitter Aftertaste
6. Joseph Finkelstein, Eunme Cha, and McKenzie
Bedra, Johns Hopkins U. School of Medicine,
Acceptance and Feasibility of TabletBased Interactive Health Education in
Hospitalized Older Patients
7. Ze He and Jenna Marquard, U. of
Massachusetts Amherst, Using Educational
and Learning Theory to Guide Health
Information Technology Training
8. Reshmi Koikkara and David Neyens,
Clemson U.; Christine Turley, Health
Sciences South Carolina; Jihad Obeid, Medical
U. of South Carolina, Understanding User
Requirements for an Electronic
Consent System in Cancer Research
9. Lindsey Clark, Medstar Health; Theresa
Guarrera and Nicolette McGeorge, U. at
Buffalo; A. Zachary Hettinger and Angelica
Hernandez, National Center for Human
Factors in Healthcare, Medstar Health; David
LaVergne, U. at Buffalo; Natalie Benda,
National Center for Human Factors in
Healthcare, Medstar Health; Shawna Perry,
Virginia Commonwealth U.; Robert Wears,
U. of Florida; Rollin J. (Terry) Fairbanks,
National Center for Human Factors in
Healthcare, Medstar Health; Ann Bisantz, U.
at Buffalo, Usability Evaluation and
Assessment of a Novel Emergency
Department IT System Developed
Using a Cognitive Systems Engineering
Approach
10. Lalaine Byrd, Veterans Health Administration,
User-Centered Approach to
Knowledge Management in Health
Care
11. Kristen Davis, Shelley Delucia, and Richard
Horst, UserWorks, Inc., Accommodating
Mobile Users of a Government HealthRelated Web Site
2.
3.
4.
5.
6.
7.
Sanitizer Stations at Hospital
Entrances: The Effect of the Location
on Visitors’ Utilization Rates
M. Susan Hallbeck, Bethany Lowndes, and
Huddleston Paul, Mayo Clinic, Positioning
Prone Patients for Spinal Surgery
Robert Sugarman, SUNY at Buffalo, Health
Care Research in a Virtual World
Mark Nunnally and Yuval Bitan, U. of
Chicago, Ad Hoc Signage in a New
Hospital Is a Useful Social Tool and
Cognitive Artifact
Adam Piper, SDSMT; Grady Holman, U. of
Louisville, Using Symbols to Improve
Patient Comprehension During a
Provider’s Subjective Assessment
Emily Hildebrand and Russell Branaghan,
Arizona State U., The Effects of Time-Out
Compliance on Nonroutine Events in
the Operating Room
Michelle Rogers, Lisl Zach, and Prudence
Dalrymple, Drexel U., Health Information
Technology in Underserved Medical
Settings
Medical and Drug-Delivery Devices Track
MDD4 − POSTERS
Monday, March 17, 4:30 to 6:00 p.m.
1. Anjana Ramkumar and Edit Varga, Delft
University of Technology; Wiro J. Niessen,
Erasmus MC - U. Medical Center; Anne
Laprie and Benjamin Rowland, Institut
Caludius Regaurd; Adinda Freudenthal, Delft
University of Technology, Yu Song, Delft
University of Technology, Comparison of
Heuristic Evaluation and Think-Aloud
Protocol: A Study in Radiotherapy
Contouring Software
2. Pat Baird and Sara Waxberg, Baxter
International, Misplaced Passion:
Overcoming Solutions That Don’t Have
a Problem
3. Patricia Trbovich, Sonia Pinkney, Christopher
Colvin, Mark Fan, and Anthony Easty, U.
Health Network, Uncovering
Technological and Training Needs for
Medical Devices Based on the Analysis
of Use-Related Risks
Clinical Care Settings Track
CCS4 – POSTERS
Monday, March 17, 4:30 to 6:00 p.m.
1. Mary Hobbs, Susan Robinson, and David
Neyens, Clemson U., Alcohol-Based Hand
12
Monday
4. John Rovnan, TeleTracking, Driving Human
Factors Adoption in Your Organization
5. Natalia Mazaeva, Mick Rakauskas, and
Niharika Chinthapalli, Baxter Healthcare
Corporation, Using Human Factors
Requirements to Specify User
Experience in Medical Device Product
Development
6. Miranda Newbery, PA Consulting Group,
How Can Technology Be Used to
Enhance Our Understanding of User
Behavior and Influence the Way We
Conduct Usability Studies?
7. Christopher Vincent and Ann Blandford, U.
College London, Medical Device Design
Standards: Necessary But Not
Sufficient
8. Cory Costantino, Jonathan Kendler, and Jon
Tilliss, UL-Wiklund, Considerations for
Touchscreen User Interfaces in Medical
Devices
9. Cindy Miller and Chelsea Wanta, GE
Healthcare, Agile and Usability Working
Together
10. Carolynn Johnson and Craig Campbell,
Daedalus, An Interdisciplinary Approach
to Avoid Conflicting Requirements
11. Peter Sneeringer, Stephen Wilcox, Li Yue,
and Chad Uy, Design Science Consulting, Inc.,
Achieving Realism in HF Work − How
to Stay Out of Fantasy Land
12. Emily Friedman, Program for Appropriate
Technology in Health (PATH); Molly
McMahon, Mayo Clinic, To VAD or Not to
VAD, That Is the Question: Improving
the Experience of Receiving a
Ventricular Assist Device (VAD)
13. Christopher Flewwelling, Anthony Easty, Kim
Vicente, and Joseph Cafazzo, U. of Toronto,
The Use of Fault Reporting of Medical
Equipment to Identify Latent UsabilityRelated Design Flaws
14. Merrick Kossack, Intuitive Surgical, Inc.,
Conducting Complex Validation
Studies: Lessons Learned
15. Eric Shaver, Amanda Mander, Kevin Flick, and
Craig Chamberlain, FUJIFILM SonoSite, The
Transforming Role of Human Factors
in Medical Device Companies
Health-Care Provider and Patient Safety
Track
HPPS4 − POSTERS
Monday, March 17, 4:30 to 6:00 p.m.
1. Beth Crandall, Anna Grome, and Liza
Papautsky, Applied Research Associates;
Whittney Brady, Maria Geiser, and James
Greenberg, Cincinnati Children’s Hospital
and Medical Center, Application of
Human Factors to Support Redesign of
a Neonatal Intensive Care Unit
(NICU): A Case Study
2. Sue Hignett, Loughborough U.; Jane Youde
and James Reid, U. Hospitals of Leicester
NHS Trust, Using the DIAL-F Systems
Model as the Conceptual Framework
for an Audit of Inpatient Falls Risk
Management
3. Jan Schmutz and Tanja Manster, U. of
Fribourg, What Needs To Be
Coordinated, When, and By Whom? A
Hierarchical Task Analysis for Clinical
Teams
4. Jessica Mueller and Laura Stanley, Montana
State U., A Naturalistic Approach to
Improving Patient Safety During EMS
Transport
5. Melanie Wright, Trinity Health and Saint
Alphonsus Health System; Sandra Breck,
Trinity Health; Sherry Dunbar, Saint
Alphonsus Regional Medical Center; Jannifer
McLean, Nancy Lorence, and Margaret
Reynolds, Trinity Health; Renae Dougal, Saint
Alphonsus Regional Medical Center; Karen
Ketelhut, Trinity Health; Noa Segall, Duke U.
Medical Center, Identifying and
Disseminating Best Practices in Patient
Monitoring: A Human-Centered
Approach
6. Mark Fan, Sonia Pinkney, Andrea CassanoPiché, Rachel White, Patricia Trbovich, and
Anthony Easty, U. Health Network, A New
Human Factors Era in Health Care:
Designing Impactful Research
Programs
13
Monday
Application of Usability Engineering to
Medical Devices Design: Lessons
Learned From Manufacturers’ Training
to Usability Good Practices
17. Tanja Manser, Jasmina Bogdanovic, and
Lauren Clack, U. of Fribourg, Development
of the CoMeT-S System: An
Observation System for Coordination
Processes in Surgical Teams
18. Ze He, Jenna Marquard, and Elizabeth
Henneman, U. of Massachusetts Amherst,
Redundancy as a Process Design
Strategy to Improve Patient Safety: A
Case Study of the Medication
Reconciliation Process
19. Kristen Miller, Tandi Bagian, and Linda
Williams, Veterans Administration, Human
Factoring Health Care: Making Human
Factors More Accessible
20. Kermit Davis and Susan Kotowski, U. of
Cincinnati, Worldwide Prevalence of
Musculoskeletal Pain in Nurses
21. Alan Card, Evidence-Based Health Solutions,
LLC, Improving the Design of Risk
Control Interventions With the Active
Risk Control (ARC) Toolkit
22. Gary Gartner, Allscripts, Improving the
Safety of HIT With a User-Centered
Design Process
23. Katherine Law, U. of Wisconsin-Madison;
Ken Catchpole, Jennifer Blaha, Alexandra
Gangi, Daniel Shouhed, Eric Ley, and Bruce
Gewertz, Cedars-Sinai Medical Center; Cathy
Karl and Bill Taggart, Surgical Safety Institute;
Douglas Wiegmann, U. of WisconsinMadison, Customized Resident
Teamwork Training Improves Trauma
Workflow
24. Laurie Wolf and Eileen Costantinou, BarnesJewish Hosptial; Sue Hignett, Loughborough
U., Ending the Vicious Cycle of Patient
Falls
25. Lauren Clack and Hugo Sax, U. Hospital
Zurich, Human Factors Engineering and
Hand Hygiene Promotion: A Literature
Review and Progress Report
26. Gianni D'Egidio, Rakesh Patel, Babak Rashidi,
and Marlene Mansour, U. of Ottawa and The
7. Olufunmilola Odukoya, U. of Pittsburgh;
Michelle Chui and Jamie Stone, U. of
Wisconsin-Madison, Expanding on
AHRQ’s E-Prescribing Workflow in
Community Pharmacies: A Qualitative
Study
8. Svetlena Taneva, Anjum Chagpar, and Joseph
Cafazzo, U. Health Network, Choosing the
Right Product – Using Human Factors
in Procurement Decision Support in a
Hospital Setting
9. Enid Montague and Mitesh Rao,
Northwestern U., Making the Emergency
Department Patient-Centered: Lessons
Learned From a Mixed-Methods Field
Study
10. Shuang Liu, Xiaoru Wanyan, and Damin
Zhuang, Beijing U. of Aeronautics and
Astronautics, A Quantitative Situational
Awareness Model of Pilot
11. Ellen Taylor and Sue Hignett, Loughborough
U., The Environment of Safe Care:
Considering Building Design as One
Facet of Safety
12. Joshua Gray, U. of Southern California,
Global Health Systems − An African
Case Study
13. Nicholas Napoli, Annelise Wilhite, Daniel
Ryczek, Jeffrey Young, William Barnhardt,
and Laura Barnes, U. of Virginia, Analysis
and Evaluation of Clinical
Communication in the Surgical
Intensive Care Unit
14. Fuad Abujarad, Yale School of Medicine;
Sarah Swierenga, Michigan State U.; Toni
Dennis, LARA/Bureau of Health Care
Services; Lori Post, Yale School of Medicine,
Real-Time Screening to Improve
Patient Safety in Long-Term Care
15. Austin Mount-Campbell and Michael Rayo,
Ohio State U.; James O'Brien, Riverside
Methodist Hospital; Emily Patterson, Ohio
State U., Patient Handoffs: A
Comparison of Attending and Resident
Physician Processes
16. Sylvia Pelayo, Sabrina Bras Da Costa,
Romaric Marcilly, Séverine Loiseau, and
Marie-Catherine Beuscart-Zephir, CIC-IT,
14
Monday
R. Spina, Michael Weiner, and M. Sue
McManus, Department of Veterans Affairs;
Alan J. Zillich, Department of Veterans
Affairs, Purdue U. College of Pharmacy, &
Regenstrief Institute, Inc., Coordinating
Care Between Prescribers and
Pharmacists: An Evidence-Based
Approach for Overriding Critical
Medication Alerts
32. Matthew Wilkins, Jessica Jones, Jeff Caird,
and Irene Ma, U. of Calgary, The Impact of
Clinical Interruptions on Central
Venous Catheterization (CVC)
Performance: A Pilot Study
33. Ephrem Aboneh and Michelle Chui, U. of
Wisconsin-Madison, Evaluating the
Impact of Interdisciplinary Teamwork
on Medication Safety in an Ethiopian
Emergency Department
34. Jasmina Bogdanovic and Juliana Perry, U. of
Fribourg; Merlin Guggenheim, U. Hospital
Zurich; Tanja Manser, U. of Fribourg,
Adaptive Coordination in Surgical
Teams
35. Jan Schmutz, U. of Fribourg; Florian
Hoffmann, Dr. von Hauner U. Children‘s
Hospital; Ellen Heimberg, U. Children‘s
Hospital; Tanja Manster, U. of Fribourg, The
Interdependency of Team
Coordination, Team Experience, and
Performance in Medical Teams
Ottawa Hospital; Elham Sabri, Ottawa
Hospital Research Institute; Paul Milgram, U.
of Toronto, Salience of Target Alcohol
haNd Dispensers and OUTcome: The
STANDOUT Study
27. Neil Batta, Allan Fong, Zach Hettinger, and
Raj Ratwani, National Center for Human
Factors in Healthcare, Medstar Health,
Bridging the Gap Between Theory and
Practice: A Novel Approach to
Studying Interruptions in the
Emergency Department (ED)
28. Keaton Fletcher, and Wendy Bedwell, U. of
South Florida, Cognitive Aids: Design
Suggestions for the Medical Field
29. Ashley Hughes, Megan Gregory, Lauren
Benishek, Shirley Sonesh, and Dana Joseph,
U. of Central Florida; Heidi King, U.S.
Department of Defense; Eduardo Salas, U. of
Central Florida, Strategies for Effective
Medical Team Training: A MetaAnalysis
30. Helen Fuller and Douglas Paull, Veterans
Health Administration, A Review of
Surgical Stapler Adverse Events in the
Veterans Health Administration: Root
Causes and Lessons Learned
31. Alissa L. Russ, Department of Veterans
Affairs, Regenstrief Institute, Inc., & Purdue
U. College of Pharmacy; Siying Chen,
Department of Veterans Affairs; Brittany L.
Melton, U. of Kansas; Jason J. Saleem, Jeffrey
15
Health-Care Provider and Patient Safety
Track
HPPS5 − LEARNING FROM AND
WORKING WITH OTHER DOMAINS
Tuesday, March 18, 8:30 to 10:00 a.m.
Michigan Room, Meeting Room Level
Chair: Michael Rosen, Johns Hopkins Medical
Institute
• Matthew Weinger, VATVHS and Vanderbilt U.;
Bruce Hallbert, Idaho National Laboratory; Mary
Logan, Assn. for the Advancement of Medical
Instrumentation, Safety and Risk in Health
Care and Nuclear Power: Learning From
Each Other
• Todd Hughes, Next Century Corporation, Web
Application Dashboards: From Intelligence
Analysis to Health Care
• Bob Armstrong and Taryn Cuper, Eastern
Virginia Medical School, LIVES Lab: Analysis
of Medical Sims
• Mark Lee and Rob Sims, Underwriter's
Laboratories, UL EduNeering and the FDA
Cooperative Research and Development
Agreement: An Example of a Successful
Government/Industry Collaboration
TUESDAY, MARCH 18
7:30 a.m. to 5:00 p.m. − Registration Open
Chicago Promenade West, Ballroom Level
8:00 to 8:30 a.m. − Continental Breakfast
River Hall B, River Exhibition Hall Level
8:30 to 10:00 a.m. − Sessions
Clinical and Consumer Health-Care IT Track
CCIT5 − DESIGN METHODS FOR
HEALTH IT
Tuesday, March 18, 8:30 to 10:00 a.m.
Erie Room, Meeting Room Level
Chair: Lauren Zack, athenahealth
• Catherine Campbell, Children's Hospital of
Eastern Ontario (CHEO); Chelsea Kramer and
Shelley Kelsey, CAE IES; James W. King,
Children's Hospital of Eastern Ontario,
Identification of EMR Hardware and
Implementation Requirements Using
Human Factors Analyses
• Yeti Li, Catherine Burns, and Dana Kulić, U. of
Waterloo, Ecological Interface Design for
Knee and Hip Automatic Physiotherapy
Assistant and Rehabilitation System
• Jordan Swartz, Columbia U.; James Cimino,
National Institutes of Health; Matthew Fred,
NewYork-Presbyterian Hospital; Robert Green
and David Vawdrey, Columbia U., Designing a
Clinical Dashboard to Fill Information
Gaps in the Emergency Department
Medical and Drug-Delivery Devices Track
MDD5 − CHILDREN, TEAMS, AND
TEMPORARY USERS
Tuesday, March 18, 8:30 to 10:00 a.m.
Superior Room, Meeting Room Level
Chair: Beth Loring, Farm
• Robert Stephens and Maureen Mulcare,
Underwriter's Laboratories, Usability Testing
of Medical Devices Used by Teams
• Noemi Bitterman, Technion and Noa Hilevitz
Yosef, Technion; Yocheved Laufer, U. of Haifa,
Task Analysis and Design Concepts for
Improved Crutches
• Thomas Koester, FORCE Technology; Karsten
O. Pedersen, U. of Copenhagen; Nicolai
Sørensen and Thomas Harrit, Harrit-Sørensen;
Hanne Kierkegaard, Aarhus U.; Birgitte
Villadsen, Sorø Municipality, Playing With
Medical Devices
Clinical Care Settings Track
CCS5 − RESILIENCE ENGINEERING IN
HEALTH CARE – Panel Session
Tuesday, March 18, 8:30 to 10:00 a.m.
Ontario Room, Meeting Room Level
Chair: Shawna Perry, Virginia Commonwealth
U. Medical Center; Cochair: Renaldo Blocker,
Mayo Clinic
Panelists: Shawna Perry, Virginia
Commonwealth U. Medical Center; Robert
Wears, U. of Florida; Terry Fairbanks,
National Center for Human Factors in
Healthcare, MedStar Health; Renaldo
Blocker, Mayo Clinic
10:00 to 10:30 a.m. − Refreshment Break
River Hall B, River Exhibition Hall Level
16
Tuesday
Health-Care Provider and Patient Safety
Track
HPPS6 − LEVERAGING MEDICAL
EDUCATION SIMULATION
TECHNOLOGY FOR HUMAN FACTORS
RESEARCH – Panel Session
Tuesday, March 18, 10:30 a.m. to 12:00 noon
Michigan Room, Meeting Room Level
Chair: Yue Dong, Mayo Clinic
Panelists: Ellen Deutsch, The Children's
Hospital of Philadelphia; Jeffrey Taekman,
Duke U. Medical Center; Michael Rosen, Johns
Hopkins Medical Institute; Lou Halamek,
Stanford U.
10:30 a.m. to 12:00 noon − Sessions
Clinical and Consumer Health-Care IT Track
CCIT6 − BEST PRACTICES IN THE
HEALTH IT DESIGN PROCESS
Tuesday, March 18, 10:30 a.m. to 12:00 noon
Erie Room, Meeting Room Level
Chair: Karen Lopez, U. of Illinois at Chicago
• Lauren Zack, athenahealth, UX at
athenahealth: How Early and Continuous
User Feedback Drives Our Innovative
Design Process
• Amy Cueva and Elizabeth Gross, Mad*Pow,
Designing an Ecosystem of Care
• Alissa L. Russ, Department of Veterans Affairs,
Regenstrief Institute, Inc., & Purdue U. College of
Pharmacy; Daniel C. Malone, U. of Arizona;
Thomas H. Payne, on behalf of the Usability
Workgroup, U. of Washington, Preliminary
Recommendations From an AHRQ
Conference Series: Best Practices to
Improve the Usability of Drug-Drug
Interaction Clinical Decision Support
Medical and Drug-Delivery Devices Track
MDD6 − USABILITY OF DEVICES IN THE
HOSPITAL ENVIRONMENT
Tuesday, March 18, 10:30 a.m. to 12:00 noon
Superior Room, Meeting Room Level
Chair: Merrick Kossak, Intuitive Surgical
• Shannon Halgren, Sage Research & Design, LLC;
Julie Rennecker, The Management Doc, LLC,
Designing for Health Care: Keys to
Minimizing Cognitive Overhead
• Bethany Lowndes and Bernadette McCrory, U.
of Nebraska - Lincoln; Chad LaGrange, U. of
Nebraska Medical Center; David Farley, Mayo
Clinic; M. Susan Hallbeck, Mayo Clinic,
Preliminary Comparison of
Laparoendoscopic Single-Site Surgery
Instrumentation: Usability Testing With
Novice Surgical Trainees
• Ann Blandford, Jonathan Back, Anna Cox,
Dominic Furniss, Jo Iacovides, and Chris Vincent,
U. College London, Closing the Virtuous
Circle: Making the Nuances of Infusion
Pump Use Visible
Clinical Care Settings Track
CCS6 − PROACTIVE PREVENTION
Tuesday, March 18, 10:30 a.m. to 12:00 noon
Ontario Room, Meeting Room Level
Chair: Raj Ratwani, National Center for Human
Factors in Healthcare, Medstar Health
• Michael Alexander, Tandi Bagian, and Linda
Williams, VA National Center for Patient Safety,
Approaching Proactivity Armed With
Evidence From Reactivity
• Kang Li and Deanna Gray-Miceli, Rutgers U.;
Calvin Or, U. of Hong Kong; Zhenyu Li, George
Washington U.; Yiran Chen, U. of Pittsburgh;
Shaoting Zhang, U. of North Carolina at
Charlotte, Human Airbags for Falls and
Injury Prevention
• Mustafa Ozkaynak, U. of Colorado | Anschutz
Medical Campus; Krist Wongsuphasawat, U. of
Maryland, College Park; Sharon Johnson,
Worcester Polytechnic Institute; David
Pieczkiewicz, U. of Minnesota, Visualizing
Workflow in Hospital Emergency
Departments: Unleashing the Potential
12:00 noon to 1:30 p.m. − Lunch
(Complimentary)
Chicago Ballroom 10, Ballroom Level
17
Tuesday
Health-Care Provider and Patient Safety
Track
HPPS7 − THE APPLICATION OF
MODELING AND SIMULATION FOR HF
ASSESSMENT AND EVALUATION – Panel
Session
Tuesday, March 18, 1:30 to 3:00 p.m.
Michigan Room, Meeting Room Level
Chair: John Rice, Independent
Panelists: Stephen Small, U. of Chicago; David
Jaeger, Harley Ellis Devereaux; Simone
Youngblood, Johns Hopkins U.; Ahmet
Erdemir, Cleveland Clinic
1:30 to 3:00 p.m. − Sessions
Clinical and Consumer Health-Care IT Track
CCIT7 − MANAGEMENT OF PATIENT
GENERATED DATA
Tuesday, March 18, 1:30 to 3:00 p.m.
Erie Room, Meeting Room Level
Chair: Richard Horst, UserWorks, Inc.
• Jonathan Wald, RTI, Integrating PatientGenerated Health Data Into Clinical
Workflow: Anticipated Benefits and
Challenges
• Justin St-Maurice and Catherine Burns, U. of
Waterloo, User Perception of Data and
Medical Record Personalities
• Bryan Gibson, Charlene Weir, and Jorie Butler,
U. of Utah, Foraging for Information in the
EHR: The Search for Adherence-Related
Information by VA Mental Health
Providers
Medical and Drug-Delivery Devices Track
MDD7 − THE ROLE OF INSTRUCTIONS
AND TRAINING
Tuesday, March 18, 1:30 to 3:00 p.m.
Superior Room, Meeting Room Level
Chair: Rollin J. (Terry) Fairbanks, National
Center for Human Factors in Healthcare,
Medstar Health
• Daryle Gardner-Bonneau, Bonneau and
Associates, Using Multimedia for Training
and Instructions for Use
• Michael Wiklund and Jonathan Kendler, ULWiklund, The Quick Reference Guide – An
Underrated Risk Mitigation
• Steven Vargas and Risako Morawiec, Medtronic
Diabetes, Incorporating Training in Device
Design
Clinical Care Settings Track
CCS7 − CV SURGERY
Tuesday, March 18, 1:30 to 3:00 p.m.
Ontario Room, Meeting Room Level
Chair: Scott Shappell, Embry-Riddle
Aeronautical U.
• Jennifer Cabrera, Olivia Crowe, Kristen Welsh,
Tara Cohen, Scott Shappell, and Albert Boquet,
Embry-Riddle Aeronautical U., Using Human
Factors to Identify System Failures in the
Cardiovascular Operating Room
• Olivia Crowe, Jennifer Cabrera, Kristen Welsh,
Tara Cohen, Scott Shappell, and Albert Boquet,
Embry-Riddle Aeronautical U., Providing
Another LENS on Cardiovascular Surgery
Using RIPCHORD
• Kristen Welsh, Jennifer Cabrera, Olivia Crowe,
Tara Cohen, Scott Shappell, and Albert Boquet,
Embry-Riddle Aeronautical U.,
Communication in the Cardiovascular
Operating Room: Developing a New
Taxonomy
3:00 to 3:30 p.m. − Refreshment Break
River Hall B, River Exhibition Hall Level
3:30 to 4:30 p.m. − Sessions
Clinical and Consumer Health-Care IT Track
CCIT8 − STUDENT FORUM
Tuesday, March 18, 3:30 to 4:30 p.m.
Erie Room, Meeting Room Level
Chair: Rupa Valdez, U. of Virginia
• Nadine Moacdieh and Nadine Sarter, U. of
Michigan, Clutter in Electronic Health
Records: A Review of Factors, Assessment
Techniques, and Possible Solutions
18
Tuesday
•
•
Medical and Drug-Delivery Devices Track
MDD8 − ASSESSING HOME USE
LABELING: LESSONS LEARNED FROM
EXPERIENCE – Panel Session
Tuesday, March 18, 3:30 to 4:30 p.m.
Superior Room, Meeting Room Level
Chair: Pat Patterson, Agilis Consulting Group
Panelists: Noel Schaeffer, Tandem Diabetes Care;
Mary Mahony, EMD Serono, Inc.; Tsvia Erlich,
ConTIPI Medical Ltd.; Mary Weick-Brady, FDA
Jennifer Prey, Columbia U.; Sofia Fatalevich,
Patrick Jordan, Helen Kotchoubey, Daniel
Sorbello, Victoria Tiase, and Rosemary Ventura,
NewYork-Presbyterian Hospital; Janet Woollen
and David Vawdrey, Columbia U., Engaging
Patients in Their Hospital Care Using
Tablet Computers
Tiffany Tong and Mark Chignell, U. of Toronto;
Jacques Lee and Mary Tierney, Sunnybrook
Health Sciences Center, Designing Serious
Games as Cognitive Assessment Tools for
the Elderly
4:30 to 6:00 p.m. −
POSTERS/NETWORKING RECEPTION
River Hall B, River Exhibition Hall Level
Clinical Care Settings Track
CCS8 − ETHNOGRAPHY AND
MACROERGONOMICS
Tuesday, March 18, 3:30 to 4:30 p.m.
Ontario Room, Meeting Room Level
Chair: Jason Wise, GE Healthcare Surgery
• Kathy Momtahan, The Ottawa Hospital; Craig
Kuziemsky, U. of Ottawa, Using the Analysis
of Ethnographic Observations of a Hospital
Discharge Process as an Indirect Measure
of Situation Awareness
• Yushi Yang and A. Joy Rivera, Clemson U.;
Christopher Fortier and James Abernathy,
Medical U. of South Carolina, A
Macroergonomic Usability Evaluation of
Prefilled Syringes
Clinical and Consumer Health-Care IT Track
CCIT9 − POSTERS
Tuesday, March 18, 4:30 to 6:00 p.m.
1. Jason Goldwater, Clinovations, Human
Factors and Usability in Mobile Health
Design Factors for Sustained Patient
Engagement in Diabetes Care
2. Michelle Rogers and Paulina Sockolow,
Drexel U.; Kathryn Bowles, University of
Pennsylvania School of Nursing, Using
Usability as a Window Into Supporting
Nursing Information Needs
3. Jennifer Teves, Sarah Fouquet, and Barbara
Chaparro, Wichita State U.; Brandan
Kennedy, Y. Raymond Chan, amd Robert
Riss, Children’s Mercy Hospitals and Clinics,
User Performance, Satisfaction, and
Preference of EMR Access via Desktop
and Tablet
4. Kimberly Preusse, Tracy Mitzner, Cara
Fausset, and Wendy Rogers, Georgia
Institute of Technology, Activity
Monitoring Technologies and Older
Adult Users: Heuristic Analysis and
Usability Assessment
5. Chloe Schulze, athenahealth, Paper in a
Paperless World: Billing Slips and the
Impact of ICD-10
6. Leigh Baumgart, Kristen Vogel, and William
Knaus, NorthShore U. HealthSystem, A
Decision Support System for the
Collection and Assessment of Family
Health History
Health-Care Provider and Patient Safety
Track
HPPS8 − TRAINING AND ASSESSMENT
WITH SIMULATION
Tuesday, March 18, 3:30 to 4:30 p.m.
Michigan Room, Meeting Room Level
Chair: Mark Scerbo, Old Dominion U.
• Rachel Yudkowsky, U. of Illinois at Chicago
College of Medicine, Practice on a Library of
Virtual Brains Improves Performance of
Ventriculostomies
• Christine Park and Ljuba Stojiljkovic,
Northwestern U. Feinberg School of Medicine,
Training-Induced Cognitive Bias: The
Unintentional Side Effect of Powerful
Education
19
Tuesday
15. Katherine Sellen, Richard Hunt, and Greg
Van Alstyne, OCADU, From Legibility to
Disambiguation: Typographic Design
Strategies to Prevent Misreading
16. Caleb Furlough, Alisha Belk, Laura Blanchard,
Teri Brooks, Megan Brown, Naomi
Glasscock, Merryl Gross, Ellie Hunt, Jennifer
Mauney, Hasmik Mehranian, and Janey
Barnes, User-View, Inc., Observed Usage
Errors During MU2 Safety-Enhanced
Design Summative Testing
7. Stacey Cunningham, athenahealth,
Harnessing the Power of the Cloud to
Understand Users and Their Contexts
8. Andrea Chinchilla, Thomas Y. Yen, Douglas
A. Wiegmann, Amye J. Tevaarwerk, and Mary
E. Sesto, U. of Wisconsin-Madison, Usage
Data to Evaluate Web-Based Health
Interventions
9. Morgan Thompson and Rupa Valdez, U. of
Virginia, Barriers to Patient, Provider,
and Institutional Adoption of Personal
Health Records: A Systematic Review
10. Lacey Colligan, Cameron Coleman, Sara
James, Lauren Dobry, Kevin McVey, and
Stephen Borowitz, U. of Virginia, A
Multimethod Study of Benefits and
Limitations of Current Electronic
Progress Notes in Three Academic
Neonatal Intensive Care Units
11. Kabir Yadav, George Washington U.; James
Chamberlain, Children’s National Medical
Center; Vicki Lewis and Natalie Abts,
National Center for Human Factors in
Healthcare, Medstar Health; Shawn Chawla,
George Washington U.; Angie Hernandez,
National Center for Human Factors in
Healthcare, Medstar Health; Justin Johnson,
Drexel U.; Genevieve Tuveson and Randall
Burd, Children’s National Medical Center,
Designing Real-Time Decision Support
for Trauma Resuscitations
12. Heeyoung Han, Theresa Waters, and Lauri
Lopp, Southern Illinois U. School of Medicine,
Does Students’ Early and Gradual
Exposure to EHRs Work?
13. Onur Asan, Medical College of Wisconsin;
Enid Montague, Northwestern U.,
Identifying Work System Factors
Contributing to Physicians’ EHR
Screen-Sharing Styles in Primary Care
Encounters
14. Matthew Scanlon and Amanda King, Medical
College of Wisconsin, From Checklist to
Forcing Function: Incorporating Patient
Safety Screening in an Electronic
Health Record in a Pediatric Intensive
Care Unit
Medical and Drug-Delivery Devices Track
MDD9 − POSTERS
Tuesday, March 18, 4:30 to 6:00 p.m.
1. Wayne Ho, U. Health Network; Nely
Amaral, Mount Sinai Hospital; Joseph Cafazzo
and Tara McCurdie, U. Health Network,
The Risk of Look-Alike Arterial Blood
Gas Syringes: A Blinded Experiment
2. Rosalee Meyer, David Wourms, T. Grant
Leffingwell, and Donna Philput, Battelle, The
Value of Clinical Use Simulation to
Human Factors Engineering
3. Anna Diorio-Blum, Battelle, Contextual
Research Methods for Medical Device
Development
4. Ania Rodriguez and Jonathan Knopf, Key
Lime Interactive, Improving Patient
Safety by Identifying (and Addressing)
Potential Human Error Scenarios by
Integrating Eye Tracking Into the
Product Design Process
5. Adam Shames, Jennifer Soosaar, and Rebecca
Margolies, Core Human Factors, Inc.,
WARNING: This Poster Contains
Important Information and Many Users
Will Skip It
6. Reza Osqueizadeh, U.of Social Welfare &
Rehabilitation Sciences; Masoumeh
Roustanezhad, Pro-Spine Rehabilitation
Center; Abolfazl Rahimizadeh, Pars Hospital,
Ergonomic Redesign of a Spinal
Orthosis
7. Natalie Abts and Angelica Hernandez,
National Center for Human Factors in
Healthcare, Medstar Health; Stanley Caplan,
Usability Associates, LLC; Victoria Perry,
20
Tuesday
Limerick, Assessing Instrument Usage
Patterns in Multiple Long-Duration
Colorectal Surgical Procedures
15. Badri Dasu, Katie Templin, Al Landas, Casidy
Domingo, and David Freed, AcelRx
Pharmaceuticals, Inc., Sufentanil
Sublingual Microtablet System: Results
From Human Factors Usability
Validation Studies
16. Hanniebey Wiyor, James Coburn, and Karen
Lohmann Siegel, U.S. Food and Drug
Administration, Identifying and Mitigating
Medical Device Use-Related Hazards
During Emergency Response
MedStar Health Infusion; A. Zachary
Hettinger, National Center for Human
Factors in Healthcare, Medstar Health; Ethan
Larsen, Virginia Polytechnic Institute and
State U.; Vicki R. Lewis, National Center for
Human Factors in Healthcare, Medstar
Health, When Human Factors and
Design Unite: Using Visual Language
and Usability Testing to Improve
Instructions for a Home-Use
Medication Infusion Pump
8. Michael Tanner, William Beaumont Hospital,
Human Factors and Clinical Alarm
Safety
9. Tabitha Solomon, Daniel Hannon, and Anil
Saigal, Tufts U.; Eric Smith and Charles
Cassidy, Tufts Medical Center; Thomas
James, Tufts U., Methodology in the
Application of Human Factors
Engineering to the Redesign of an
Oscillating Bone Saw to Reduce HighRisk Postures of the Wrist and to
Enhance Performance
10. Kevin J. O’Sullivan, U. of Limerick; Eugene
Canavan, Bray, Co. Wicklow, Ireland; Louise
Kiernan and Leonard O’Sullivan, U. of
Limerick, Using Biofidelic Anatomical
Flow Rigs for Early-Stage Usability
Testing of Endovascular Delivery
System Designs
11. John Gosbee, Red Forest Consulting, LLC,
Finding Hidden HFE Hazards = Better
Devices
12. Eoin White, Muireann McMahon, and Michael
Walsh, U. of Limerick; J. Calvin Coffey, U.
Hospital Limerick; Leonard O’Sullivan, U. of
Limerick, Creating Biofidelic Phantom
Anatomies of the Colorectal Region for
Innovations in Colorectal Surgery
13. Marc Egeth, Nicole Fink, Jennifer Soosaar,
Rebecca Margolies, and Adam Shames, Core
Human Factors, Inc., If You Can Read
This, You’re Too Close: Human
Factors in Human Factors Standards
for Font Sizes
14. Eoin White, Muireann McMahon, and Michael
Walsh, U. of Limerick; J. Calvin Coffey, U.
Hospital Limerick; Leonard O’Sullivan, U. of
Health-Care Provider and Patient Safety
Track
HPPS9 − POSTERS
Tuesday, March 18, 4:30 to 6:00 p.m.
1. Anping Xie, Johns Hopkins U. School of
Medicine; Michelle Kelly and Elizabeth Cox,
U. of Wisconsin School of Medicine and
Public Health; Randi Cartmill, Yaqiong Li,
Tosha Wetterneck, and Pascale Carayon, U.
of Wisconsin-Madison, A Participatory
Ergonomics Approach to FamilyCentered Round Process Redesign
2. Annalena Welp and Tanja Manser, U. of
Fribourg, Teamwork, Clinician WellBeing, and Patient Safety: A Call for an
Integrative Approach
3. Daniel McFarlane, Lockheed Martin
Advanced Technology Labs, Leveraging
Military Alarm Safety Solutions to
Improve Alarm Safety for Health Care
4. Helen Fuller and Tandi Bagian, Veterans
Health Administration, Task Excursion
Analysis: Matching the Tool to the Task
and the User
5. Esa Rantanen, Nicholas Iuliucci, Cecelia
Ovesdotter Alm, Tracy Worrell, and Nancy
Valentage, Rochester Institute of Technology,
Linguistic Analysis of Clinical
Communications: A Novel Method for
Study of Diagnostic Errors
6. Theodore Dushane, VA National Center for
Patient Safety; Douglas Paull, VA, Retained
21
Tuesday
Guidewires: A Persistent Problem
With Central Line Placement
7. Deanna Gray-Miceli, Rutgers U.; Sarah
Ratcliffe, U. of Pennsylvania School of
Medicine; Arwin Thomasson, Philadelphia VA
Medical Center, Patient-Level Clinical
Risk Factors for Orthostatic
Hypotension in Elderly Fallers
8. Tosha Wetterneck, John Beasley, Paul Smith,
Roger Brown, and Ben-Tzion Karsh, U. of
Wisconsin, Impact of a Human Factors
Previsit Planning Intervention on
Primary Care Physician Situation
Awareness for Elderly Patient Visits
9. Laura Militello, Applied Decision Science,
LLC, Improving Patient Safety With
Health Information Technology:
Colorectal Cancer Screening
10. Nadine Levick, EMS Safety Foundation,
Emergency Medical Services: A HighRisk Industry in Need of an
Interdisciplinary Systems Approach to
Safety
11. Simon Walne, Janet Anderson, Jill Maben, and
Anne Marie Rafferty, King’s College London,
How Nurses Manage Competing
Demands: A Qualitative Case Study
12. Daniel Nystrom, U.S. Department of
Veterans Affairs, Work Domain Analysis
as a Means to Analyze Medical
Diagnosis
13. Shobha Phansalkar and Alexandra Robertson,
Brigham and Women’s Hospital, An
International Evaluation of Clinical
Decision Support Alerts in EHRs for
Compliance With Human Factors
Principles
14. Laura Barg-Walkow, Sara McBride, Michael
Morgan, and Tracy Mitzner, Georgia Institute
of Technology; Ellen Clarke, David Bauer,
and Camilla Knott, Aptima, Inc.; Wendy
Rogers, Georgia Institute of Technology,
Efficacy of a System for Tracking and
Managing Osteoarthritis Pain for Both
Health Care Providers and Older
Adults
15. Vickie Nguyen and Amy Franklin, U. of
Texas Health Science Center, Managing
Team Interruptions:
Initial Findings for Designing Team
Systems
16. Aimee Pearson, Greg M. Hallihan, Jeff K.
Caird, Wrechelle Ocampo, and Katherine
Johnston, U. of Calgary, Practical
Considerations for Eye Movement
Systems in Health Care
17. Kiyomi Sadamoto, Yokohama College of
Pharmacy; Kiyoshi Kubota, Daiichi Sankyo
Co., Ltd.; Takaharu Sadamoto, Sadamoto
Clinic; Hiroko Takamori, Dai Nippon Printing
Co., Ltd., Impact of PTP With Electric
Devices for Accurate Drug Taking
18. Richard J. Holden, Christiane C Schubert,
Alan B. Storrow, Eugene C. Eiland, and Sean
P. Collins, Vanderbilt U., Design and
Implementation of a Tool to Assess
Barriers to Heart Failure Self-Care in
the Emergency Department
19. Wenjun Sun, Katherine Kuehn, Douglas
Wiegmann, Amye Tevaarwerk, and Mary
Sesto, U. of Wisconsin Madison, Care
Coordination Models Applied to
Cancer Survivorship
20. Bryan Campbell and Aanand Naik, U.S.
Department of Veterans Affairs, Designing
an After-Hospital Care Plan for the
Coloretal Surgery Patient
21. Masaru Mizoguchi, Ryosuke Imai, and Kiyomi
Sadamoto, Yokohama College of Pharmacy,
Eye Drop Color Similarity
22. Ryosuke Imai, Kiyomi Sadamoto, and Masaru
Mizoguchi, Yokohama Colleage of Pharmacy,
Examination About the Usefulness of
the PTP Tablet Takeoff Device
23. Dustin Smith, Evan Palmer, and Joseph
Keebler, Wichita State U.; Elizabeth Lazzara,
U. of Kansas Medical Center; Sarah Fouquet
and Brady Patzer, Wichita State U.; Matt
Kafka, Children’s Mercy Hospital; Raymond
Chan and Robert Riss, Children’s Mercy
Hospitals & Clinics, A Critical Review of
Existing Handoff Protocols
24. Farzan Sasangohar, Jaquelyn Monis Rodriguez,
and Birsen Donmez, U. of Toronto; Patricia
Trbovich and Anthony Easty, U. Health
Network, Analysis of Overlapping
Interruptions in Intensive Care Units
22
Tuesday
32. Carrie Hamby, Taraneh Shirazian, and Ram
Roth, Icahn School of Medicine at Mount
Sinai, Pre-Anesthesia Evaluation in a
Low-Resource Setting: A Proposed
Standard of Care
33. Corey Lester and Michelle Chui, U. of
Wisconsin-Madison; Jennifer Helmke and
Tana Kaefer, Bremo Pharmacy; Leticia
Moczygemba and Jean-Venable Goode,
Virginia Commonwealth U., Implementing
Work System Redesign to Improve
Patient-Provider Communication in
Community Retail Pharmacies
34. Elizabeth Lazzara, U. of Kansas School of
Medicine Wichita; Brady Patzer, Wichita
State U.; Megan Gregory, Lauren Benishek,
Ashley Hughes, and Kyle Heyne, U. of
Central Florida; Fernanda Kuchkarian,
Jackson Memorial Hospital & U. of Miami
School of Medicine; Eduardo Salas, U. of
Central Florida; Carl Schulman, Jackson
Memorial Hospital & U. of Miami School of
Medicine, Investigating the Impact of
Telemedicine on Teamwork
35. Wan-Lin Hu and Tahira Reid, Purdue U.,
Prevention Is Better Than Cure:
Sensing Muscle Exertion During
Physical Activities Using EDA
36. Robert Leedham, Michelle Chui, and David
Mott, U. of Wisconsin-Madison, Will
Pharmacists Expand Medication Use
Quality Services When Provided
Reimbursement?
37. Tiffany Poole-Wilson, Kermit Davis, Nancy
Daraiseh, and Susan Kotowski, U. of
Cincinnati, Documenting the Amount of
Manual Handling Performed by Nurses
in a Hospital Setting
25. M. Ryan Kealey, Mark Chignell, and Sharon
Straus, U. of Toronto, Usability Evaluation
of a Printed Education Material for
Screening With Mammography for
Breast Cancer
26. Mahnaz Saremi and Tara Rezapour, SBMU,
Developing a Questionnaire for
Evaluating Nonpowered Hand Tools
27. Scott Wood, Veterans Health
Administration; Roger Chapman,
Collaborative Work Systems; Lesley Taylor,
Pamela Wright, and Jeanie Scott, Veterans
Health Administration, Identifying Latent
Design Issues in Mobile Products to
Prevent Patient Harm
28. Mahnaz Saremi and Fatemeh Khayati, SBMU;
MohammadReza Fallah, Shahed U., Patient
Handling and the Risk of Low Back Pain
Among Hospital Nurses
29. Leonore Bourgeon and Anthony Vacher,
French Armed Forces Biomedical Research
Institute; Mourad Bensalah and Bruno
Debien, Ecole du Val de Grâce, How
Negative Affects Influence Emergency
Care Performance of General Medicine
Residents?
30. Cheryl Nicholas, Yusuke Yamani, and Donald
Fisher, U. of Massachusetts, Reducing
Alarm Fatigue: The Effect of Alarm Set
Size on Caregivers’ Ability to Detect
Infrequent Signals
31. Sarah Fouquet, Evan Palmer, Joseph Keebler,
Elizabeth Lazzara, Dustin Smith, and Brady
Patzer, Wichita State U.; Ray Chan, Matt
Kafka, and Robert Riss, Children’s Mercy
Hospital, Handoff Communication
Considerations Beyond Mere
Mnemonics
23
Hopkins Hospital, Evolution of an Integrated
System for Alarm and Call Management
WEDNESDAY, MARCH 19
8:00 to 10:30 a.m. − Registration Open
Chicago Promenade West, Ballroom Level
Health-Care Provider and Patient Safety
Track
HPPS10 − PATIENT HANDOVERS AND
CONTINUITY OF CARE
Wednesday, March 19, 8:30 to 10:00 a.m.
Michigan Room, Meeting Room Level
Chair: Emily Patterson, Ohio State U. Medical
Center
• Robert Wears, U. of Florida / Imperial College
London, Handover Update − Wish We
Didn’t Know Now What We Didn’t Know
Then
• Julie Apker, Western Michigan U.; Christopher
Beach, and Kevin O’Leary, Northwestern
Memorial Hospital, Northwestern U.; Robert
Wears, U. of Florida; Dickson Cheung, Sky Ridge
Medical Center, Carepoint PC, Handoff
Communication and Electronic Health
Records: Exploring Transitions in Care
Between Emergency Physicians and
Hospitalists
• Shawna Perry, Virginia Commonwealth U.,
Handovers: Start by Looking at What Is
Going Well
• Joanna Abraham, U. of Illinois, Chicago; Thomas
Kannampallil and Vimla Patel, New York
Academy of Medicine, Toward an Ontology
for Interdisciplinary Handoff
Communication in Intensive Care:
Implications for Tool Resiliency and
Patient Safety
8:00 to 8:30 a.m. − Continental Breakfast
Lake Promenade, Meeting Room Level
8:30 to 10:00 a.m. − Sessions
Clinical and Consumer Health-Care IT Track
CCIT10 − CHALLENGES AND SUCCESSES
IN PATIENT ENGAGEMENT THROUGH
HEALTH IT
Wednesday, March 19, 8:30 to 10:00 a.m.
Erie Room, Meeting Room Level
Chair: Ila Elson, Abbott Laboratories
• Kristen Davis, Sarah Deighan, and Richard Horst,
UserWorks, Inc., Multiple Factors Account
for Low Usage of an Online Patient Portal
• Joseph Cafazzo, Shivani Goyal, and Emily Seto, U.
of Toronto, The Design of mHealth Apps
for Facilitating Health Behavior Change in
Patients With Chronic Illness: Results of
Clinical Trials
• Da Tao and Calvin Or, U. of Hong Kong; Kang
Li, State U. of New Jersey, The Influence of
Computer Experience and Screen Size on
Use Performance and Perceptions of a
Tablet Chronic Illness Self-Management
System for Older Adults
Clinical Care Settings Track
CCS9 − ICU
Wednesday, March 19, 8:30 to 10:00 a.m.
Ontario Room, Meeting Room Level
Chair: Thomas Ferris, Texas A&M U.
• Christopher Nemeth, Applied Research
Associates; Jeremy Pamplin, U.S. Army; Shilo
Anders, Jeffrey Brown, Beth Crandall, and Anna
Grome, Applied Research Associates; Kevin
Chung, U.S. Army, Aiding Burn ICU
Cognition and Communication
• D. Kirk Hamilton, Texas A&M U., Pilot Study
Lessons: ICU Field Observations
• Peter Doyle, Andrew Currie, Robert Frank,
Adam Sapirstein, and Maria Cvach, The Johns
Medical and Drug-Delivery Devices Track
MDD10 − MINING HUMAN FACTORS
GOLD IN POSTMARKET DATABASES –
Panel Session
Wednesday, March 19, 8:30 to 10:00 a.m.
Superior Room, Meeting Room Level
Panel Chair: Keith Karn, Bresslergroup
Panelists: Robert North, Human Centered
Strategies, LLC; John DeFoggi, Business
Process & Technology Management, LLC;
Steven Harris, Rational Healthcare, LLC;
Sarah Alme, Medtronic; Christopher
Flewwelling, U. of Toronto
24
Wednesday
10:00 to 10:30 a.m. − Refreshment Break
Lake Promenade, Meeting Room Level
•
10:30 a.m. to 12:00 noon − Sessions
Clinical and Consumer Health-Care IT Track
CCIT11 − EMOTION TRACKING AND
INTERVENTIONS FOR MEMORY, HEALTH,
AND AWARENESS
Wednesday, March 19, 10:30 a.m. to 12:00 noon
Erie Room, Meeting Room Level
Chair: Wayne Zachary, Starship Health
Technologies
• Mary Czerwinski, Microsoft, Emotion
Tracking and Interventions for Memory,
Health, and Awareness
•
•
Clinical Care Settings Track
CCS10 − DEBUNKING 5 MYTHS ABOUT
CLINICAL ALARMS TO ACHIEVE
SUSTAINED PATIENT SAFETY – Panel
Session
Wednesday, March 19, 10:30 a.m. to 12:00 noon
Ontario Room, Meeting Room Level
Chair: David Eibling, U. of Pittsburgh
Panelists: Thomas Ferris, Texas A&M U.; Jacob
Seagull, U. of Michigan Medical School; James
Bliss, Old Dominion U.; Linda Williams, VA
National Center for Patient Safety
•
Greg Hallihan, Jeff K. Caird, Matthew Wilkins,
Katelyn Wiley, and Nancy Clayden, U. of
Calgary; Mike Plato, Alberta Health Services; Ian
Blanchard, U. of Calgary, Human Factors
Evaluation of a New Ambulance Patient
Compartment
Steven Lavender, Carolyn Sommerich, Elizabeth
Sanders, Emily Patterson, Kevin Evans, Sanghyun
Park, Radin Zaid Radin Umar, and Jing Li, Ohio
State U.; Richard Davis, Ohio State U. Medical
Center, Designing Hospital Patient Rooms
to Meet the Ergonomic Needs of
Occupational Stakeholders
John Beasley, Tosha Wetterneck, and Pascale
Carayon, U. of Wisconsin, I-PrACTISE – A
National Collaborative to Improve
Primary Care Through Industrial and
Systems Engineering
Yoel Donchin, Hebrew U., Jerusalem; Yuval
Bitan, U. of Chicago, Teaching Safety to
Medical Students and Clinicians
Medical and Drug-Delivery Devices Track
MDD11 − FUTURE TRENDS
Wednesday, March 19, 10:30 a.m. to 12:00 noon
Superior Room, Meeting Room Level
Chair: Anthony D. Andre, Interface Analysis
Associates
• Future Trends in Medical and Drug
Delivery Device Design: Panelists: Michael Lau,
Insight Product Development; Amy Schwartz,
IDEO; Olivier Currat, Radius Product
Development
• Steve Wilcox, Design Science, Learning From
The Past to Predict the Future of Medical
Device Design and the Human Factors
Efforts That Will Support It
Health-Care Provider and Patient Safety
Track
HPPS11 − DESIGN AND TRAINING TO
IMPROVE PROVIDER AND PATIENT
SAFETY
Wednesday, March 19, 10:30 a.m. to 12:00 noon
Michigan Room, Meeting Room Level
Chair: Kermit Davis, U. of Cincinnati
25
Exhibition Hall Level
Legend
Rooms Used by Symposium
Restrooms
26
Meeting Room Level
Legend
Pre-Symposium Workshops
Rooms Used by Symposium
Restrooms
General Interest
27
Lobby Level
Legend
Rooms Used by Symposium
Restrooms
General Interest
28
Ballroom Level
Legend
Rooms Used by Symposium
Restrooms
29
HFES 2015 International Symposium on
Human Factors and Ergonomics in Health Care: Improving the Outcomes
April
26-29
2015
save
the
date!
Baltimore Marriott Waterfront Hotel
Baltimore, Maryland
For more information on the Call for
Proposals, workshops, exhibitor
opportunities, career center, and more,
bookmark www.hfes.org
HUMAN FACTORS AND ERGONOMICS SOCIETY
SAVE THE DATE
for cutting-edge presentations
in health-care delivery and how
human factors/ergonomics science
is meeting those challenges.
Advance your knowledge in:
• The latest science
• Practical and actionable
methods
• Key guidelines and
regulations
• Best practices
The symposium presents
attendees with an unparalleled
opportunity to cross-network and
discuss real-world examples and
experiences with a broad range
of fellow professionals, including:
• Health-care providers
• Pharma/bio-tech and
device manufacturers
• HF/E professionals
• Policy makers
• Industrial designers
• Medical device consultants
• HF researchers/academics
• Regulatory professionals
• Medical device consultants
Order your copy of
Reviews of Human Factors
and Ergonomics: Health-Care
Human Factors/Ergonomics
Volume 8 of the popular Reviews series focuses on HF/E
issues related to health care and patient safety. The publication
highlights progress in this area of research and focuses on
processes related to quality of care and clinician and patient
outcomes.
The volume, edited by Daniel G. Morrow, covers a range of
theoretical approaches and explores areas that have received
longstanding attention from researchers - for example, critical
care environments; clinical judgment and reasoning - as well
as topics that have received less attention, such as risk
communication and older adult self-care at home.
Chapters explore noteworthy research in:
Macroergonomics in Health Care Quality and
Patient Safety
n Teamwork and Collaboration
n Human Factors in Critical Care Medical Environments
n Diagnostic Reasoning and Decision Making in the
Context of Health Information Technology
n Simulation Training in Health Care
n Communicating Numerical Risk: Human Factors That
Aid Understanding in Health Care
n Self-Management of Wellness and Illness in an Aging
Population
n
“This volume assembles
top human factors experts
who examine critical issues
related to managing and
improving health care.
For those seeking a sound
overview of this developing
field, this volume is a
timely resource.”
– Neil Charness,
William G. Chase Professor
of Psychology, Florida State
University
Available at the Registration Counter for a special Symposium price of $35.00.
To order a print copy of
Reviews, Volume 8, visit
http://bit.ly/1jAl1u6.
If you prefer an online version,
please contact SAGE Publications
at journals@sagepub.com or
1-800-818-SAGE (7243).
Additional volumes are available!
Go to http://bit.ly/1eed1Kk.
16th Annual
NPSF Patient Safety Congress
KEYNOTE SESSIONS
Four stimulating and insightful presentations that
will send you home with new resources and new
inspiration.
EDUCATIONAL TRACKS
30 informative sessions in six themed tracks.
PRE-CONGRESS DAY
An optional day of in-depth sessions dedicated to
major issues in patient safety:
MAY 14-16, 2014
Orlando
1 FOCUS. The NPSF Patient Safety Congress
is the only global conference where patient
safety is the center of attention for every
session, presenter, and networking opportunity.
NEW THIS YEAR - Certified Professional in
Patient Safety (CPPS) Review Course
THERE’S MORE . . .
The NPSF Learning & Simulation Center presents
posters, live and interactive medical simulations,
posters, solutions providers, networking receptions,
and more.
CE credits are available for nurses, risk managers,
quality managers, health care executives, and
pharmacists. CME credits available for physicians.
Visit npsfcongress.org for more details and to register.
For information about sponsor visibility options, contact David Coletta,
Senior Vice President, Strategic Alliances, at dcoletta@npsf.org or 617.391.9908.
Notes:
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
BATTELLE HUMAN CENTRIC DESIGN
HUMAN FACTORS AND
USABILITY TESTING
DONE RIGHT
Battelle isn’t just a design firm. We’re a cross-disciplinary R&D powerhouse
with vast resources and storied expertise in human factors. Our diverse
team moves beyond market research to provide robust usability testing
to save our clients time and money over the development timeline.
• 50+ years of human factors experience
• Special focus on healthcare human factors
• Clinical usability studies to address actual use vs. simulated use
• Conducted under an ISO 13485 compliant quality system
800.201.2011 ú solutions@battelle.org ú www.battelle.org
The National Center for Human Factors in Healthcare at MedStar Health is a multidisciplinary
team of human factors engineers, psychologists, safety scientists, and clinicians, all located within
a comprehensive healthcare delivery and research environment.
The Human Factors team:
• Identifies, tests and implements methods for preventing harm
• Conducts applied safety science and human factors research in health care
• Performs usability studies on medical devices and information technology
• Consults with hospitals, manufacturers and suppliers
• Carries out serious safety event consultations
• Advances health toward the goal of an ultra-safe patient care environment at MedStar Health
and beyond
The National Center for Human Factors in Healthcare is situated within a rich environment
of quality, safety, innovation, and research at MedStar Health:
• MedStar Institute for Quality and Safety
• MedStar Institute for Innovation – MI2.org
• MedStar Health Research Institute – MedStarResearch.org
MedStar Health
MedStar Health is the largest healthcare system in Maryland and the Washington, D.C.,
region with 10 hospitals, 30,000 associates, more than 150,000 inpatient admissions,
and 3.8 million outpatient visits each year, as well as a comprehensive scope
of health-related organizations.
3007 Tilden St. NW, Suite 7M
Washington, DC 20008
202-244-9810
MedicalHumanFactors.net
DREXEL UNIVERSITY
COLLEGE OF COMPUTING & INFORMATICS
The College of Computing & Informatics is the focal point for Drexel’s computing and information research and education.
Addressing the national demand for graduates in computing and data science, the College educates students in the vastly
growing fields of computing and informatics through multi-disciplinary subjects.
GRADUATE DEGREES
• Information Systems
• Health Informatics
• Library and Information Science • Software Engineering
• Cybersecurity
• Computer Science
PROFESSIONAL DEVELOPMENT/CERTIFICATES
• Certificate in Healthcare Informatics
• Certificate in Cybersecurity, Law & Policy
• Post-Masters Specialist Program
• And many more
For a complete list of CCI academic offerings and admissions information, visit drexel.edu/cci
drexel.edu/cci | (215) 895-2474 | cciinfo@drexel.edu | Philadelphia, Pa
GFK
KNOWS
HUMAN FACTORS TESTING
Validate the usability and safety of medical interfaces in any stage of the product life cycle.
h
Summative
Testing
actors Res
F
ea
an
rc
Hu
m
Formative
Testing
510K
Submission
Research
Protocol
Sim
ulated Us
e
FMEA
C URABITUR
PUMPS
DEVICES
EQUIPMENT
SOFTWARE / EHR
JUSTO risus lac
diet
inia at imper
interdum.
PACKAGING
IFU
Trust GFK to handle formative and summative research. As the largest user research (UX) firm in the
US, with dedicated facilities designed for simulated use, we can scale and accommodate large
summative human factors studies.
Our experienced teams apply consistent and rigorous research and the knowledge to navigate and
interpret regulatory guidance.
Visit gfk.com/ux or call +1.630.320.3900 to learn more.