Welk Resort Branson
Transcription
Welk Resort Branson
Welk Resort Branson Combines Rustic Luxury & 5-Star Amenities Nestled in the majestic Ozark Mountains of Missouri, our Welk Resort Branson now offers you luxury accommodations with the recent opening of the Lodges at Timber Ridge. Our new lodges are just one of the many new additions and resort enhancements that have taken place this year. We continue to receive accolades from owners and guests that experience these beautiful lodges. The Lodges at Timber Ridge Welk Resort Branson blend innovative design and rustic luxury with 5-Star amenities. Situated among the trees in the beautiful Ozark Mountains, Timber Ridge’s fully appointed one and two-bedroom lodges offer our guests accommodations that are both cozy and classic. BELOW: The jetted tub next to the three-sided fireplace provides ultimate comfort. With real wood siding, the Lodges blend with the pristine beauty of trees in the Ozarks. Step inside, and you know that you are in the lap of sumptuous comfort. Upon entering the 820 sq. ft. 1-Bedroom Luxury Lodge, you are warmly welcomed by the rustic character of the living and dining areas as well as the fully equipped modern kitchen. Designer Patricia Kane has featured soft, warm fabrics and comfortable furnishings along with state-of-the-art conveniences. The living room features a large travertine stone fireplace, conveniently lit with a push of a button, as well as a wall-mounted 37" flat screen HDTV, DVD player and Bose™ sound system. The lodge also has phone service, cable TV and wireless internet. The kitchen and bath both boast porcelain slate flooring and exquisite golden Italian granite counters. The kitchen is fully equipped with top of the line appliances, including a full-size smooth top range with oven, microwave, full-size refrigerator, dishwasher and washer/dryer set. Real wood cabinets are beautifully finished in a warm, maple stain. Inside, large pull-out shelf trays are fully stocked with cookware, dishes, glasses & eating utensils. The bathroom houses a large frameless glass-enclosed shower with one ceilingmount rainfall and two wall-mount shower heads, a wall-mounted lighted make-up mirror, a solid maple wood wardrobe and a private water closet. Each bedroom was designed with ultimate comfort in mind, from our enormous pillow-top mattresses to the hand-carved leather accented headboards. We ensure you a restful and relaxing sleep. A spacious two- The Lodges at Timber Ridge continued on page 5 welk resorts SAN DIEGO / PALM SPRINGS / BRANSON From The Desk of... David M. Rice, CHA Vice President of Resort Operations I It gives me great pleasure to have this opportunity to share with you some exciting events that have and will occur within the Welk company. In San Diego, the first 16 two-bedroom units in Mountain Villas have opened with rave reviews. Fairway Pines Drive, a new access road, has opened to allow accessibility to the new association. Set high up on the mountain side, our first occupants were delighted by the beautiful décor of the cabin-style villas and spectacular mountain and golf course views. The next phase will open late Fall 2008 and will include 24 two-bedroom villas. The 25,000 sq. ft. Preview and Mountain Villa recreation center are anticipated to open late 2008 and will accommodate a large number of owners and guests. Amenities will include an extensive recreation facility that is approximately 2,000 sq ft inside and outside which includes a Kid’s Club, games, pool table and fitness center, lagoon pool with zero edge, decks with flagstone, rock features with waterfall, children’s water play area, water feature, sunning decks, cabanas, grotto Jacuzzi, fire pit, and barbeque areas. The lagoon pool is 6,000 + sq. ft. and the children’s water amenities include a Super Slide (130ft in length 17.1 ft in height). This resort project, once completed, will include a total of 148 two-bedroom villas. I am pleased to announce that Javier Ochoa was recently appointed Sous Chef at Canyon Grille Restaurant in Welk Resorts San Diego. Javier comes to us with an honor’s degree from Arizona’s Scottsdale Culinary Institute and a wealth of experience in the Food and Beverage industry. Javier has already distinguished himself by making several changes to theatre buffet and is looking at cooking up some new recipes to offer in the restaurant that will surely wet your appetite. Using the strengths of Welk’s Purchasing Department to get the best pricing, we were able to secure new furnishings for Welk Resorts – Desert Oasis to include carpeting, artwork, lighting and bedding for a refurbishment of the 34 units in the Bougainvillea Building. Another 30 units in the Tamarisk Building will follow in January and we will continue with the remaining buildings over the next couple years until all units are complete. With a fresh coat of paint and the new furnishings, the villas will have a refreshingly modern feel for our owners to enjoy. Welk Resorts continues to support the “GO GREEN” philosophy. Our resorts have already implemented programs for the use of well-water for grounds, recycling of greens waste, inviting guests to participate by recycling in their villas and providing recycle bins at trash sites throughout the resorts. In San Diego we are working closely with San Diego Gas and Electric on several energy saving programs. We have completed the installation of new HVAC (air conditioning) systems which operate at a 50% better efficiency rate then the original system and are also 100% quieter in 55 villas. We are in the process of reducing the lighting load at Canyon Grille Restaurant from 75 watts to a more efficient 8 watt bulb that will produce the same amount of lighting with less heat and less energy usage. We are evaluating equipment for automatic on/off control with built-in photo cell lighting on the villas exterior patios and assessing resort and owner impact for an Energy Management System which will control the HVAC and lighting in the villas. So as you can see, we are doing our part to help to protect the environment. Help us save the environment and Go Green! As always, you are welcome to drop by and visit with me when you are staying at the resort or please feel free to e-mail your suggestions to me anytime at drice@ welkgroup.com. welk resorts | www.welkresorts.com Learn How To Play Golf! Complimentary Golf Clinics at Welk Resorts San Diego 2 Here at Welk Resorts San Diego, our non-golfing guests have the perfect opportunity to learn the game of golf during their vacation. The popular complimentary golf clinics are held on Tuesdays (full swing), Wednesdays (putting), and Thursdays (chipping) each week from 10 a.m. to 11 a.m. at the Pro Shop. All the equipment is provided, and no sign-ups are necessary. Through this instruction, guests learning the game may want to take advantage of our beginner’s golf package which includes everything you will need for your golf experience: greens fees at the Oaks Par 3 Course, rental golf clubs, and a pull cart along with balls and tees. You’ll really enjoy the Oaks, which offers 18 beautiful holes in a non-intimidating environment for players of all skill levels. The cost of this package is only $24 per person, plus tax. For the more avid golfer, the Fountains Executive Course gently winds it’s way for more than 4,000 yards through the Welk Resorts property. This course boasts the title of the longest executive course in San Diego County and therefore provides a great challenge along with beautiful scenery for the intermediate player. Daily fees at the Fountains range from $24 to $39 including cart during the week. If you catch the golf bug, you’re sure to like our latest special offer. It features a week of unlimited golf for $140. This price includes greens fees and a golf cart for all the golf you would like to play during your week’s vacation at Welk Resorts San Diego. To receive more information on the above offers or to reserve your tee time today, please contact our Pro Shop at 1-760-749-3225 or visit our website at www.welkgolf.com This has been an exciting year thus far as additional Club properties come on line. Presently we have Club intervals at both the Villas on the Greens and Lawrence Welk Resort Villas in Escondido, Lawrence Welk Desert Oasis in Cathedral City and newly opened Lodges at Timber Ridge in Branson Missouri. July 18th was the opening of 16 deluxe two bedroom units at Mountain Villas in Escondido. Another 24 two bedroom units will be coming on line October 2008. In addition, a beautiful new recreation center and pool are scheduled for a late 2008 opening. Please note the following important dates involving Association events for Platinum owners: • October 20: Annual Owners Meeting • November 1: Mailing of 2009 Annual assessments and budget summary The 2nd Annual Platinum Owners meeting is scheduled for October 20th at the Welk Theatre in Escondido. Registration starts at 12:30 p.m. in the Theatre lobby, followed by the owners meeting from 1:30 to 3:00 p.m. Although there is no election of Directors this year, we would love to have you participate in this important event. Owner Services is now holding information classes every Saturday morning at 10 a.m. in the Harmony Hill recreation center for Platinum Points owners. This is a great chance for owners to learn about reserving, banking, borrowing and accruing their points. For reserving and banking your Platinum points, please contact the Owner Services department at 800-240-9342 or via e-mail at Ownerservices@welkgroup.com. They will be happy to assist you in making your 2008 & 2009 vacation plans. 1954 High School Reunion Welk Resorts owners Elaine and David LeFort brought a group of their friends to Welk Resorts San Diego. They all graduated from Waltham High School in Waltham, Massachusetts, back in 1954. The group stays in touch thanks to the Internet and get together yearly for reunions. (Left to Right): Ginnie & Frank Cusack, David and Elaine LeFort, Mary Toohey, Leonard Johnson, Joan Varady, Tom and Angie Emberley. welk resorts SAN DIEGO / PALM SPRINGS / BRANSON Welk Resorts Platinum Owners Association The Cusacks live in Norfolk, Massachusetts; Elaine and Davd LeFort live in Menifee, CA and are owners at Lawrence Welk Resort Villas; Mary Toohey hails from Hudson, MA; Leonard Johnson is from Cicero, New York; Joan Varady lives in Garden Valley, Idaho, outside of Boise; and Tom & Angie Emberley live in Waltham, MA. We’ve got News from the Lawrence Welk Resort Villas Vacation Owners Association By now, you should all have received your proxies. Please take a moment and cast your vote by proxy for your Board of Directors as they represent the entire owner base and make decisions on your behalf. If you have any difficulty filling it out after reading the instructions located on the back of the candidates biographies, please do not hesitate to call our office during regular business hours. Our annual owners meeting will be held in Escondido at the Welk Resorts Theatre on October 6th, 2008 beginning at 1:30 p.m. We look forward to seeing all of you there. All owners should be aware that property taxes are not included in the billing for annual maintenance fees. The bill for these taxes comes directly from the San Diego County Tax Assessors office. The first installment of this payment is due December 10th and the second is due April 10th. Please note that not in the too distant future that our area code will change from 760 to 442. This change is expected to take place in November 2008 with final conversions by May 2009. For any questions, please contact the LWRV-VOA office at 760-749-9208 or lwrvcoa@welkgroup.com. You can also contact Owner Services at 800-240-9342 or ownerservices@welkgroup.com. If you have changed your address or email address, please contact either of the above departments as it is very important you receive the association’s mailings in a timely fashion. welk resorts | www.welkresorts.com The association would like to remind owners that they must remit their maintenance fees in full before occupying or banking a week for use. For policies and procedures regarding the payment of maintenance fees, please refer to the document entitled “Maintenance Fee Review”, which is always included with the annual billing statement. 3 welk resorts SAN DIEGO / PALM SPRINGS / BRANSON San Diego Owner Services Frequently Asked Questions: Day Use information What’s New: Q: C an I pay my annual owner assessment fees over the phone by credit card? To assure there is availability at the Recreation Facility of your choice, during peak vacation periods owners must make an advanced reservation to use the facilities on Fridays, Saturdays, Sundays during June, July and August and holiday weekends (including Spring Break). Call Owner Services at 800-240-9342 to make your reservation request from 2 to 30 days in advance. Area code change. The area code for the resort will be changing from 760 to 442 starting this November. Please note that you will still be able to dial 760 up to May 2009 at which point you will have to dial 442 on all calls. This is the only change that pertains to contact numbers, as the actual phone numbers will remain the same. A: Yes, by contacting Owner Services at 800-240-9342 and selecting either “Option 2” to take you to your Vacation Owner’s Association or “Option 1” to take you to your Owner Services team. Q: D o I have to pay the Maintenance Fees all at once, or can I make payments? A: Maintenance fees are an annual assessment and must be paid in full by due date. Q: W ho do I call to get mortgage/ loan information or a pay-off amount? A: Please contact our Mortgage Customer Service Department at 760-481-7791. Your comments help us, but negatively affect your resort quality rating scores and ownership value when you rate Welk Resorts low on RCI and Interval International Exchange comment cards. During your stay, let us know immediately and we will handle your concerns personally. This will assist to keep your ownership and exchange value high. Interval International. Stop by and meet our new Interval International representative Marilyn Fraser. She is available Monday through Friday from 8:00 a.m. to 4:30 p.m. Dial 760-651-3244 for an appointment. For RCI owner assistance, please call the RCI Welk hotline at 800-724-2288 or Owner Services for further assistance. Owner Services Department. They’re available every day from 8 a.m. until 8 p.m. Pacific time at 800-240-9342 (listen to our menu of services). You may also e-mail the department at ownerservices@welkgroup.com. Owners… We Need Your Help! welk resorts | www.welkresorts.com On a regular basis we send out e-mail messages to our owners and have been finding that some of you have either changed your e-mail contact address or we have incorrectly recorded your e-mail contact information in our database. We are happy to report that after our posting this same message in our last two issues that we received over 800 updated/new addresses. Thanks to all of you that sent those our way. 4 Our First Owners at Mountain Villas Mr. & Mrs. William Giacone Jr. from Murrieta, CA were the first owners to stay at the new Mountain Villas development in San Diego. They orginally were LWRV owners who upgraded to VOG and then subsequently to Mountain Villas. They really enjoy Welk Resorts and stayed in two units with their son and adorable 4-yearold granddaughter. They look forward to the Mountain Villas recreation area being completed later this fall. If you are either a new owner or have as of yet changed your e-mail contact information with us, we would greatly appreciate your taking a few minutes and letting us know what e-mail address we can use to send you future resort communications. Simply e-mail us at owneremail@welkgroup.com with your correct contact information so we can revise your account records. As a special thank you, we will be doing a drawing for a $25 Welk Gift Certificate in October, November and December for e-mail addresses received. Congratulations to our previous winners! April: Pamela J. Vasquez May: Richard and Barbara Blum June: Doug and Margie Woodford person jetted-tub is situated next to the three sided travertine stone gas fireplace, while a 27" flat-screen TV and DVD player sit atop the over-sized mahogany chest-of-drawers. The Lodges at Timber Ridge Preview/Recreation Center Sliding glass doors from the living area and bedroom lead out to a private veranda with Adirondack furnishings, offering breathtaking views of the Welk water feature, manicured landscaping and beautiful wooded surroundings. The 615 sq. ft. 1-Bedroom Lodge Suites offer the soft warm fabrics and comfortable furnishings that produce a pleasant, inviting atmosphere. The living and dining areas, incorporated with the fully-equipped modern minikitchen, create an open coziness with understated elegance. The kitchen area and bath both boast porcelain slate flooring and exquisite golden Italian granite counters. The bathroom houses a two person jetted tub enclosed in a porcelain tile shower, an enormous custom mirror as well as a wall-mounted lighted make-up mirror and a private water closet. In the bedroom, an enormous pillowtop bed guarantees a night of peaceful Luxury and comfort were the priority in all aspects of The Lodges at Timber Ridge project. The Lodges at Timber Ridge Preview/ Recreation Center at Welk Resort Branson provides 9,600 sq. ft. of space. When you first walk through the double doors you’ll see the floor-to-ceiling walled waterfall and receive a warm greeting from the front desk. As you walk into the Owners Lounge, what first catches your eye is the grand rock fireplace with a state-of-the-art plasma screen HDTV above it. As you relax watching TV on the two leather sofas just in front of the crackling fire you might consider a game of cards, chess or checkers at our custom game tables. There is even a complimentary computer for checking your emails and keeping in touch during your stay with us. AND COMING SOON - Timber Ridge Aquatic Center! Scheduled to open in late 2008, the Timber Ridge Lodge Natatorium/Aquatic Center’s key feature will be the 3500 sq. ft. indoor/ outdoor heated pool. Also included are a Jacuzzi, a huge 117 ft. water slide, children’s water play area, fire pit and BBQ areas. All of this in a climate controlled atmosphere allowing for use in all seasons and weather conditions. This will offer year-round amenities for our owners and guests. Just off of the lounge area you will walk through a set of doors which leads right into the game room that has it all; foosball, air hockey, and a custom built pool table with matching pool ques. It also features LCD TV screens in every corner so you can watch your favorites and not miss a thing from the custom leather couch that runs the length of the room. • Welk Resort Theatre with 2250 seats and featuring The Rankin Brothers Classic Music Review. Addtional Amenities at the Welk Resort Branson: • 159-room Hotel • Stage Door Restaurant serving breakfast, lunch and dinner daily. welk resorts | www.welkresorts.com The living and dining areas house a comfortable sleeper sofa, custom dining table with seating for four, a wall-mounted 37" flat screen HDTV and DVD player. dreams. A 27" flat-screen TV and DVD player sit atop the over-sized maple chest-of-drawers. welk resorts SAN DIEGO / PALM SPRINGS / BRANSON Branson story continued 5 welk resorts SAN DIEGO / PALM SPRINGS / BRANSON welk resorts | www.welkresorts.com 6 From The Desk of... Bill Palmer - Desert Oasis General Mgr. Welk Resorts W Welk Resort Desert Oasis recently marked it’s 18th anniversary this past April and continues to be one of the premier destinations in the greater Palm Springs area. Over the past 18 years there have been a variety of changes implemented to enhance our Owners’ experiences and satisfaction. We continued the trend this summer when the 34 units in the Bougainvillea building underwent refurbishment. This project included new furnishings, carpeting, artwork, lighting, bedding and paint. In January we will be doing 30 more units in the Tamarisk building and will continue this project over the next couple of years until all units have been completed. This ensures that the property continues to remain fresh and inviting. Did you know that Desert Oasis on average employs about 65 people? Of these 65 people 4 have been at Desert Oasis since day one with a total 17% having been here 15 years or more. Another 22% of the employees have been here between 7 and 15 years, and 23% have been here between 3 and 6 years. It is this kind of longevity that has helped Desert Oasis maintain the consistency in providing top notch customer service over the past 18 years. Please join us in congratulating all of these hardworking, dedicated, loyal employees. We know from past experience that they will continue to do all of the little things to enhance your vacation experiences here with us. When you come to visit, make sure you attend one of our Champagne Welcomes on either Friday or Saturday evening. On Sundays take part in our Morning Talk and Doughnut Social and find out all of the great things to do in and around the resort as well as some of the offsite activities. To help you plan your stay, be sure to look at your Activities Guide when you arrive. The Concierge Department is always willing to help out with information and advise on the various local attractions. Golfers and tennis players alike are in for a treat. The adjacent Cathedral Canyon Golf and Tennis Club offers 27 holes of championship golf and 10 tennis courts. Owners and their guests are afforded great discounts when staying at the resort. We strongly suggest that you contact them directly at 760-328-6571 Whether it is players already familiar with the game looking to improve or those that are brand new to the game, the course boasts one of the very best golf schools in the entire greater Palm Springs area. Instructor Steve Creps has proven himself to be a steady, patient teacher that has helped all attendees with their golf game. Cathedral Canyon Golf and Tennis Club also features a fully stocked Pro Shop to accommodate all of your equipment and apparel needs. In addition to the golf and tennis, Cathedral Canyon also has a wonderful restaurant and lounge. Just a short walk away from your villa you can enjoy Breakfast or Lunch 6 days a week with Brunch on Sundays. They also offer Friday night Dinners as well as Wednesday Night Bingo. (Hours vary by season, please call to verify) Perhaps one of the best kept secrets is the Club’s ability to host a variety of special functions. They handle meetings, birthdays, anniversaries, weddings, and quinceañeras to name a few. If you have a special event coming up that you need to host and are looking for a venue that is warm, friendly and inviting with spectacular views, make sure you give them a call. Mention that you are an Owner at Desert Oasis and they will waive the normal room rental fee. For additional information and hours of operation at the restaurant please call 760-328-6571 and follow the prompts for the appropriate area. As always we look forward to your next visit! Experience Welk Resorts Cathedral Canyon Golf & Tennis Club Owners can take advantage of discounted pricing throughout the year at Cathedral Canyon Golf & Tennis Club. During the month of October when many courses close for overseeding, we have the luxury of keeping 18 of the 27 holes open for play at all times. WRDO owners receive a fantastic $30 rate during October and a $40 rate for the remainder of 2008 when the weather is great. Carts are included in the rate. The golf shop is open daily from 6:00 a.m. – 5:00 p.m. For tee time and other golf related questions please call 760-328-6571 ext 222. We are pleased to report that many improvements were completed during the first half of 2008 in order to continue to enhance your vacation experience. A partial renovation of the first 44 villa buildings including Riviera, Augusta, St. Andrews, Pinehurst, Greenbrier and Pelican Hill was completed in May. That project included replacement of master bedroom nightstands and lighting, touch up and repair of master and lockoff furniture, new electronics, wallpaper and shutter repairs. In addition, in the month of May, half of the pool furniture at Boulder Springs was replaced with new high quality pieces. In September, a twin to king bed conversion will take place in 13 lock-off villas. The management and operations teams continually reassess the condition of the villa interiors and common area grounds to ensure we maintain the high standards you have come to expect. Congratulations to Mr. Joseph Fromm, our newly elected Board of Director and Villas on The Green owner, and to incumbents, Jon Fredricks and Frances Yoakem, all of whom were elected to serve on the Board at the Annual Owners meeting held August 4, 2008. Many thanks go to all the candidates for their participation in this important event. Minutes from the annual meeting will be sent with the 2009 annual billing in December. Please note the following important dates involving Association events for Villas on the Greens owners: • November 1: Mailing to all owners of 2009 summary budget • December 1: Annual billing of 2009 assessments Note that you may not bank or reserve your vacation time unless all fees are paid in full. Please take a moment to check with us and bring your fees current to avoid any further late or collection fees. Please feel free to send us your suggestions on how we can ensure that you will have a quality vacation experience at Villas on the Greens. You may e-mail your suggestions to our office at vwr-voa@welkgroup.com. 2008 WELK BRANSON ENTERTAINMENT SCHEDULE welk resorts SAN DIEGO / PALM SPRINGS / BRANSON The Latest from the Villas at The Welk Resort Vacation Owners Association RANKIN BROTHERS Mar. 17 - Dec. 31, 2008 Sept. 3 - Oct. 25, 2008 Nov. 1- Dec. 6, 2008 Come along with brothers Mark and Matt Rankin and their outstanding cast of musicians and performers as they thrill audiences with their authentic rendering of some of the most beloved songs of all time! All this t-t-t-talent in one legendary family! Enjoy the multi-award winning music and hilarious comedy of the Tillis Family, starring Mel, Pam, Sonny and Carrie April. This is one family reunion you will look forward to! Join America’s Sweethearts of Song and Tony “Tie-A-Yellow-Ribbon” Orlando for Branson’s newest Ozark Mountain Christmas “must-enjoy” holiday spectacular! Sept. 18 – Nov. 9 Nov. 13 – Dec. 28 Get set for zany comedy and incredible magic during the Wednesday night show. It’s fun and affordable for the entire family! Every Wed. Night at 7pm Blackout Dates: 9/17, 11/12, 12/24, 12/31 PRESENTS At the HOP! Welk Resorts Theatre 2009 Show Schedule: Music & Memories with Wayland Pickard as Liberace January 2 - February 8, 2009 Scarlet Pimpernel A tribute to the greatest hits of the 50’s and 60’s featuring the musical talent and comedic timing of THE ALLEY CATS. Every Fri. Night at 8 pm Blackout Dates: 9/19, 10/31, 11/14, 11/28 Box Office Open Daily Tickets On Sale Now! 1.760.749.3448 Reservations for groups of 15 or more please call 1.760.749.8501 • www.WelkTheatreSanDiego.com February 12 - April 26, 2009 SUDS April 30 - June 21, 2009 JOSEPH and the Amazing Technicolor Dreamcoat June 25 - August 30, 2009 The Andrew Brothers September 3 - November 8, 2009 A Christmas Carol welk resorts | www.welkresorts.com A brand new show that offers the best of Forever Plaid tied-up in a nifty package with a big Christmas bow on top! Truly heaven-sent! A Celebration of the music and lyrics of Irving Berlin featuring over 60 of his most beloved songs. November 12 - January 3, 2010 7 welk resorts SAN DIEGO / PALM SPRINGS / BRANSON Welk Resorts San Diego congratulates Oscar Hernandez on 25 years of service! L to R: Holly Knight; Landscape Supervisor, Oscar Hernandez; Head Mechanic; and welk resorts | www.welkresorts.com Angel Soto, Assistant Golf Superintendent 8 Owners Have Options… 2009 is fast approaching! Remember if you plan to give up any of your time at the Welk Resorts, the program works on a first-in first-out process to be fair to owners, meaning those who place their time in rental first, will be offered in that order. If you have one or more nights of your 2008-2009 vacation ownership time which you are not going to use, you have the option of listing them for rental to the general public through Welk Resorts Villa Rentals Department. This program has been extremely successful, and many owners have continued to use this service year after year. When the vacation nights are successfully rented, the rental fees will be remitted directly to you less a commission. To list your nights for rental or to receive more information, please contact the Welk Resorts Villa Rentals Department at 1-760-749-7485 or villarentals@welkgroup.com Monday through Friday from 9 a.m. until 5 p.m. Concierge is at Your Service At Welk Resorts San Diego, the representatives of Concierge Services are waiting to make your next vacation the best one ever! We start the moment you arrive by providing you with a check-in packet that includes a calendar of activities happening at the resort along with maps of the Welk Resorts San Diego property and San Diego County. Concierge Services has discounted tickets for sale to top attractions such as the San Diego Zoo, Wild Animal Park, Sea World, and Legoland. We also arrange day trips to Mexico. Please note if you plan on joining the Mexico trip, you must bring your passport with you. You will not be allowed to cross the border without it. Our Concierge Services desk is located in the lobby and is open between 8:30 a.m. and 9 p.m., seven days a week.
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