Learn more - Nursing Careers at Cedars
Transcription
Learn more - Nursing Careers at Cedars
nursing OUR PATIENTS ARE OUR PASSION care proven inspiration integrity compassion I t’s no secret that patient care is constantly advancing and growing increasingly complex. At Cedars-Sinai, our nurses are proud to serve as champions of change. As a worldwide leader in healthcare, we are committed to developing and providing the very best evidence-based clinical care for our patients and the communities we serve. At the same time, we recognize that we are nurses first. we are passionate about nursing and our patients. that passion is demonstrated in the way we perform our everyday tasks to help ensure our patients receive exceptional care that results in improved outcomes, satisfaction and safety. I recently had the privilege of serving as vice chair of the Initiative on the Future of nursing, a joint effort of the robert wood Johnson Foundation and the Institute of Medicine. this initiative has taken a groundbreaking look at nursing’s ability to transform how healthcare is delivered in the U.s. and the many challenges faced by the nursing profession. I’m pleased to say that Cedars-sinai has already put into place many of the recommendations outlined in the report issued by the Institute of Medicine. we empower our nurses to practice to the full extent of their skills, training and education. we encourage our nurses to achieve higher levels of education, and we provide the tools and resources they need to stay their personal best. For example, our endowed Geri and richard Brawerman nursing Institute offers financial assistance and free education programs to Cedars-sinai nurses and has helped more than 1,000 nurses advance their careers since it was founded in 2002. we also offer the nation’s first online bachelor’s nursing program in partnership with western Governors University, which allows nurses to complete their coursework online and also complete rn to Bsn and Bsn to Msn on the web. through our highly successful MD-rn Collaborative, we foster a collegial working relationship with our medical staff colleagues and other health professionals. we embrace technology to improve the quality and safety of patient care with electronic medical records, bar coding for medications and robotic delivery of supplies. we are proud to be at the forefront of the nursing profession, and we invite you to join our team as a Cedars-sinai nurse. now more than ever, nursing plays a critical role in the delivery of patient care. our time is here. For more information, I encourage you to visit our website at cedars-sinai.edu/careers or contact our nursing recruitment office at 1-800-795-nUrs. sincerely, linda Burnes Bolton, DrPh, rn, FAAn vice President, nursing and Chief nursing officer Cedars-sinai health system and Burns and Allen research Institute 02 on the Cover: Nicole M. Ballweg, RN and tktktk. (This page) Cedars-Sinai bulding tktktk Cedars-Sinai at a Glance 2,800 Nurses 86% Percentage of nurses who have BSN or master’s degrees 56% Percentage of eligible nurses who have earned specialty certifications 2,200 Physicians 500 Other healthcare professionals 923 Licensed beds 1,155 Research projects $50.6M Research funding from NIH and other federal sources 494 Medical residents and fellows trained $600.6M Community benefit contribution (fiscal year 2011) 03 leadership dedication patient-centered safety Always at the Forefront Cedars-Sinai Medical Center is an internationally renowned teaching hospital and research facility that provides the highest quality patient care that modern medicine offers. Founded in 1902, Cedars-Sinai is the largest non-profit academic medical center in the Western United States and home to one of the busiest Emergency Departments in the nation. Our reputation for excellence in patient care, research, healthcare education and community service is so exemplary that healthcare professionals from around the nation and across the globe visit regularly to learn our best practices. A world-class leader in the study of heart disease, cancer and neuroscience, Cedars-Sinai is conducting more than 1,150 research projects that are helping set new standards for excellent healthcare. Our breakthrough research in the use of cardiac stem cells to heal damaged hearts, the use of therapeutic hypothermia for stroke victims and the testing of new drugs that target the genetic disruption of cancer cells are advancing medical science in ways that will have a significant impact on healthcare in the future. Meeting the health needs of our community has been an integral part of Cedars-Sinai’s mission for more than 100 years, and Nursing plays a significant role in this effort. Each year, our nurses donate thousands of hours of free community service to provide underserved people of all ages with access to quality healthcare. In fiscal year 2011, the medical center contributed more than $600 million to Community Benefit programs and services, including care for the uninsured and those with limited means. As part of our Community Benefit, Cedars-Sinai offers a variety of health and educational programs on-site and in the community, including COACH for Kids and Their Families® mobile medical care. Cedars-Sinai is an intellectually stimulating, exciting and diverse work environment that attracts top nursing talent and offers nurses exceptional opportunities to advance their skills and to earn academic degrees and specialty certifications. Cedars-Sinai’s nurses are compassionate and highly skilled healthcare professionals who bring a strong sense of personal commitment, passion and dedication to the art and science of healing. The 2,800 men and women who comprise our dedicated nursing staff have the experience, commitment and skills to work at any hospital of their choosing. By making Cedars-Sinai their “employer of choice,” they have opted to work at a medical center where they are empowered and inspired to provide superb patient care every day. Cedars-Sinai receives many awards for excellence every year: In 2008, Cedars-Sinai received its third consecutive Magnet designation for nursing excellence, making it the hospital with the longest-running Magnet designation in California. The American Nurses Credentialing Center, which awards this prestigious designation, noted that Cedars-Sinai’s nursing services represent the “highest standards in the nation and internationally.” For more than 20 years, Los Angeles area residents have named Cedars-Sinai the “Most Preferred Hospital for All Health Needs” in National Research Corporation’s annual Healthcare Market Guide survey. It also ranked #1 in several categories including Best Nurses, Best Doctors, Best Overall Quality, Highest Patient Safety and Best Image and Reputation. Cedars-Sinai continues to have outcomes of care that are better than the national rate for three key measures — heart attack, heart failure and pneumonia. It is extremely rare for a hospital to have ratings better than the national average in all three categories. Cedars-Sinai also has been named a NICHE (Nurses Improving Care for Healthsystem Elders) site, the only national designation indicating a hospital’s commitment to elder care excellence and a signal of our resolve to provide patientcentered care for older adults. “ Unless we are making progress in our nursing every year, every month, every week, take my word for it, we are going back. Florence Nightingale ” Nurse Manager Shahin Thomas, MSN, RN, CCRN, reviews results with a participant at the annual Telemundo Health & Wellness Expo in Los Angeles. Nurse Manager Mary ReyesGonzales, MSN, RN 04 PAtIent ^ FAMIly CentereD CAre Cedars-sinai’s employees share a strong dedication to quality patient care, patient satisfaction and patient safety, which is why Cedars-sinai is such an excellent place to bring loved ones for superb care. At Cedars-sinai, our patients and people come first. Cedars-sinai’s nurses are encouraged to grow and excel, to participate in decision-making processes, to collaborate with the medical staff and to provide an exceptionally high level of patient care. « Shared Governance » Cedars-sinai gives nurses a strong voice in how patient care is delivered through shared Governance Unit Practice Councils, a format that allows them to raise issues that affect their work environment and patient care. Unit Practice Councils enable members of our nursing staff and management to work together to identify potential areas for quality and service improvement and to discuss and jointly decide how to meet challenges. they promote a culture of accountability in which every staff member’s participation counts toward improving the unit’s overall performance. « Cedars-Sinai Medicine » Cedars-sinai Medicine is a comprehensive, multi-year initiative designed to improve the efficiency, effectiveness and appropriateness of what we do for our patients. we’re developing best practices for a wide range of diseases and conditions to optimize outcomes and value for our patients. the work is being conducted by numerous multispecialty and multidisciplinary teams that include hundreds of healthcare professionals, including nurses, as well as physicians, pharmacists, therapists, case managers and social workers. « Transforming Care at the Bedside » Cedars-sinai was one of 13 hospitals nationwide — and the only hospital in southern California — that participated in the national pilot program known as transforming Care at the Bedside (tCAB), which asks nurses to use evidence-based “tests of change” to try out new practices. « Shift-to-Shift Rounding » some of the “tests of change” innovated at Cedars-sinai include bedside walking rounds to help ease the transition of nurses beginning and ending their shifts. the process allows both the off-going nurse and the oncoming nurse to conduct rounds together, giving them an opportunity to ask questions, clarify information and assess patients’ immediate needs. « Discharge Care » Cedars-sinai recognizes that care doesn’t stop when patients are discharged from the hospital. A number of programs developed by Cedarssinai’s nurses aim to better prepare patients for their first day home. For instance, nurses make about 4,000 phone calls a month to recently discharged patients to answer any questions they may have about their prescriptions, discharge instructions, recovery process and follow-up medical services. 06 care Macy Amarillento, RN, CN III (left), and Fely Mercado, RN, CN III, in the NICU Family-Centered Care in the NICU Screenwriter Jason Graham has no plans to write a screenplay about the four months he spent in Cedars-Sinai’s Neonatal Intensive Care Unit (NICU) while his premature twin sons learned to breathe on their own. But if he does ever write about the experience, the heroines will be the nurses who watched over him, his wife, Jessica, and their infants, Charlie and Beckett, who each weighed less than two pounds at birth. “The nurses have a job that involves dealing with the parents, who are often under tremendous stress, and these tiny humans, who need so much care,” says Jason, 37. “They, more than anyone else, made us feel that we and our sons would be okay.” Jessica, 36, a media executive, suspected something was wrong when she began experiencing severe contractions just two days after getting a perfect bill of health during her six-month check-up. By the time the Grahams arrived at Cedars-Sinai, Jessica had already begun to dilate and one of the babies was starting to crown. Born at less than 26 weeks of development, both babies spent the �irst several weeks of their lives on respirators in the NICU. Beckett, the bigger twin who weighed 870 grams at birth, was able to breathe without a respirator more quickly than his brother and went home after 80 days in the NICU. Charlie, who weighed 850 grams at birth, stayed in the NICU for 116 days. Jason and Jessica both expressed appreciation for the 24-hour access they had to their babies and the family-centered care the nurses and physicians provided them during their four-month ordeal. “The philosophy is that the parents are the most important member of the team,” Jason says. They developed especially warm feelings for Macy Amarillento, RN, CN III, and Fely Mercado, RN, CN III, the lead nurses who were in charge of the boys’ care and are now the Grahams’ Facebook friends. “If the nurses weren’t so good, we would have had a very different experience,” Jason says. “It was the nurses who made all the difference.” “ ” It was the nurses who made all the difference. Jason Graham, NICU patients’ father 07 excellence proven quality leadership passion Promoting Quality ^ Safety through Innovation Safety is an important component of providing quality patient care and a comfortable work environment. At Cedars-Sinai, we regularly track our success according to standards set nationally through The Joint Commission. Some quality and safety initiatives where Cedars-Sinai has had particular success include: Hand Hygiene In our patient rooms, on our hand hygiene kiosks and even in our elevators, there are constant reminders that “clean hands save lives” and that everyone must clean their hands each time they enter and exit a patient room. Our hand hygiene program has received national news coverage for our successful efforts to improve hand washing compliance among our employees, including medical staff. Some of our departments now regularly achieve a monthly compliance rate of 100 percent — a staggering achievement. Hospital Acquired Infections Eliminating hospital-acquired infections is a top priority for the medical center. We adopted the mantra that “At Cedars-Sinai, zero is the greatest number.” It isn’t enough for us to merely reduce the number of infections. Our goal is to eliminate and prevent them completely, which requires a commitment from every member of our healthcare team — from physicians and nurses, to administrators and environmental services — and also from our patients and visitors. Since implementing a number of task force recommendations, including installing patient privacy curtains with an anti-microbial finish, CedarsSinai has been able to virtually wipe out infections from patient rooms and medical equipment. With this commitment firmly in place, we have also made it a priority to eliminate central lineassociated bloodstream infections (CLABSIs). A number of measures have been implemented to “ reduce CLABSIs, including a key practice to “scrub the hub” for 15 seconds every time the line is used, then allow it to dry for an additional 30 seconds. Results have been very positive and in 2011, seven nursing units in the hospital — including the NICU — went more than a year without a CLABSI. Ventilator-Associated Pneumonia Cedars-Sinai has some of the lowest rates of ventilator-associated pneumonia (VAP) in the nation, largely because we are so proactive in our surveillance. Members of our epidemiology team make nearly daily rounds of every patient on a ventilator to ensure that nurses and doctors are following all recommended precautions. The epidemiology team, which consists of 12 nurses, two doctors, a manager and two data analysts, is one of the largest in the United States. Surgical Site Infections Cedars-Sinai is working with The Joint Commission’s Center for Transforming Healthcare to reduce surgical site infections after colorectal surgical procedures. A yearlong study at CedarsSinai gathered data on surgical site infections for all inpatient colorectal surgeries and is now the basis for The Joint Commission’s recommendations to prevent infections. Code Sepsis Studies show that the most effective treatment for sepsis is the administration of antibiotics within one hour of recognizing the condition. Calling a Code Sepsis triggers a rapid response to sepsis infections. When sepsis is suspected, cultures are drawn and the RN immediately pages the unit pharmacist to expedite an order of antibiotics. This project is just one example of the many initiatives being implemented as part of Cedars-Sinai Medicine. Falls Prevention A nurse-initiated safety program for patients at risk of falling called “Just-in-Time Reinforcement” has dramatically reduced patient falls since its implementation in 2011. When a falls risk patient presses the call button to go to the bathroom, he or she is asked to stay in bed until someone can quickly come in to assist them. Peachy Hain, MSN, RN, director of Medical, Surgical and Rehabilitation Nursing Services At Cedars-Sinai, our nurses are proud to serve as champions of change. Wendy Fenelon, BSN, RN, CN III (right) scrubs in with Daniel Saculles, RN, CN III, in the OR. ” Linda Burnes Bolton, DrPH, RN, FAAN 09 drive Matters of the Heart Bernice Coleman, PhD, RN, ACNP-BC, lead nurse practitioner in Cedars-Sinai’s heart transplant and ventricular device assistance program When acute care nurse practitioner Bernice Coleman, PhD, RN, ACNP-BC, discovered that her African-American heart transplant patients had lower survival rates than her Caucasian ones, she decided to launch a couple of research projects. The �irst nurse accepted into Cedars-Sinai’s Clinical Scholars Program, Coleman currently has a grant from the National Institutes of Health to study whether in�lammatory genes may be responsible for the difference in heart transplant survival rates between African-American and Caucasian patients. In her previous post-doctoral pilot project at Cedars-Sinai’s Histocompatibility Laboratory, Coleman discovered that differences in cytokine genes polymorphism among AfricanAmericans and Caucasians were linked to the well-documented discrepancy in survival rates between the two ethnic groups. “People used to say that African-Americans have worse survival rates because they are uneducated, don’t show up to clinic, don’t have access to care or don’t see the doctor,” Coleman says. “This research shows there are genetic differences in these two groups and may well begin to answer the survival question.” Coleman, who was instrumental in establishing Cedars-Sinai’s ventricular assistance device program for people who are not heart transplant candidates, manages to balance her deep interest in science with a passion for patient care. “In the practice of what I do as an Advanced Practice Nurse, I’m constantly confronted with questions such as ‘why did that happen to this person and not another?’” Coleman says. “Nursing provides an opportunity to apply science to the caring of patients.” Coleman, who started her career as a nurse’s aide in Connecticut, received her master’s degree from Yale Nursing School before she came to Cedars-Sinai in 1987 to work as a clinical nurse specialist in cardiac surgery. She earned a doctorate from UCLA’s School of Nursing in 1999 and is now the lead nurse practitioner in CedarsSinai’s heart transplant and ventricular device assistance programs. safety proven leadership quality compassion UsInG reseArCh ^ teChnoloGy to ensUre the Best CAre Cedars-sinai is committed to advancing medicine through innovative research and new technology and is dedicated to bringing these innovations to the bedside. As our scientists break new ground in medical research and scientific study, our nurses are on the front lines putting these discoveries into practice. they are also engaged in their own research, making discoveries of their own that also advance medical care at Cedars-sinai and beyond. eleCtronIC PAtIent reCorDs our nurses were first to adopt Cs-link™, an electronic medical record system that improves access to patient information across the continuum of care, with the goal of “one patient, one record.” All of our inpatient nursing units, the medical staff, the Medical Group, the emergency Department, Intensive Care Units, Pharmacy and Finance are now using the system, which also has a related program, called My Cs-link™, to help patients manage their own care. BAr CoDe MeDICAtIon A new system launched in 2011 adds another level of protection for Cedars-sinai patients by providing further verification that they are receiving the correct medication and dosage. Upon admission, every Cedars-sinai patient receives an ID wristband imprinted with a barcode. All medication orders carry the patient’s barcode and are checked against the patient’s wristband before dispensing. worKForCe sCheDUlInG systeM Introduced in 2011, the workforce scheduling system not only gives staff members more control over their schedule but also facilitates the equitable distribution of extra shifts. the technology allows staff to access their schedule from home, to request time off and exchange days off and to bid for extra shifts in a way that rotates the allocation in a fair and equitable process. MoBIle-BAseD teChnoloGy Cedars-sinai nursing is dedicated to using innovation to improve the patient experience, including the use of mobile-based technology at the point of care. nurses use iPhones instead of pagers to speed up response times to patients and bedside alarms. the phones allow nurses to receive immediate updates on a patient’s vital signs and provide them with on-the-spot communication with doctors, pharmacists and others involved in patient care. the iPhones are integrated with Cs-link, Cedarssinai’s state-of-the-art electronic healthcare record technology, which includes bar-coding features that ensure all medications and dosages are linked to the correct patients and that vital sign recordings are automatically sent into a patient’s medical chart. Cedars-sinai provides nurses with extensive training and hands-on experience on the system, which not only prevents medical errors, but also frees up nurses for more direct patient care. Millicent de Jesus, MSN, RN-BC (left), Education Program Coordinator, demonstrates the bar code medication system with Mary Nhieu, BSN, RN-BC, CN IV CentrAl CArDIAC MonItorInG Center Cedars-sinai opened its new Central Cardiac Monitoring Center in July 2011. the center allows nursing personnel to monitor all telemetry and stepdown patients across the organization in one area, including the cardiac, medical and surgical units. “ Nursing provides an opportunity to apply science to the caring of patients. ” Bernice Coleman, PhD, RN, ACNP-BC 11 care dedication inspiration integrity passion oUr MIssIon ^ vIsIon the mission of Cedars-sinai nursing is to develop and provide excellent evidence-based clinical care for patients and the communities it serves. Cedars-sinai is committed to diversity in its nursing staff and respects the values and beliefs of its nurses, staff members, patients and larger community. Cedarssinai sustains its nursing workforce by conducting, disseminating and translating research to improve care and services to patients and by attracting and providing financial support for nursing development, research and service. (l-r) Daniel Saculles, RN, CN III, OR/ Anesthesia, and Wendy Fenelon, BSN, RN, CN III, OR/ Anesthesia MD-rn CollABorAtIve the MD-rn Collaborative empowers nurses to exercise their voice in healthcare matters by fostering communication between nurses and physicians in order to improve patient care and staff satisfaction. MD-rn Collaborative groups meet monthly to discuss issues of common interest to doctors and nurses and to develop action plans to address them. MD-rn Collaborative initiatives that are now woven into everyday nursing practices at Cedars-sinai include: » sBAr (situation, Background, Assessment, recommendation), a successful model of communication that ensures safe and complete exchanges of information during patient “handoffs” from one department to another. » talk to Me, a program that empowers night shift nurses to make decisions, to avoid nighttime phone calls to physicians to clarify orders. Brawerman nursing Institute to help expand the supply of skilled nurses working in the los Angeles area. thanks to generous operational and endowed grant funds, the Institute is able to offer financial assistance and free education programs to Cedars-sinai’s employees. the Institute offers advanced training in several specialized areas for nurses who want to become advanced practice nurses including nurse practitioners, clinical nurse specialists and certified nurse midwives. training is offered in the following specialty areas: acute care, critical care, emergency care, neonatal care, nurse midwifery, oncology, operating room subspecialties and care for specific populations such as seniors, children and adults. sPeCIAlty CertIFICAtIons with the support of the Brawerman Institute’s robust educational program for experienced nurses, Cedarssinai’s nursing staff is among the most highly trained in the nation. More than half (56%) of Cedars-sinai’s direct care nurses have a specialty certification while 86% have earned a Bsn or master’s degree. ADvAnCeD PrACtICe nUrses the number of nurse Practitioners, Clinical nurse specialists and Certified nurse Midwives— collectively known as Advanced Practice nurses—has consistently increased at Cedars-sinai over the last several years. As of 2011, Cedars-sinai employed more than 175 Advanced Practice nurses, who each hold a master’s or a doctoral degree and passed a certification examination for their specialty. Cedars-Sinai Nursing Excellence MISSION, VISION, VALUES GerI ^ rIChArD BrAwerMAn nUrsInG InstItUte Part of being a healthcare leader is serving the community by looking out for its future. In 2002, Cedars-sinai founded the Geri and richard 12 & N T IO EN T A PM UC LO ED VE DE Q RE SE E B A RC P H PATIENT FAMILY UA PR LIT TY O AC YNI UT T SA U C IC FE M O E M M & TY ES CO MAGNET MODEL COMPONENTS SUSTAINABILITY while a passion for nursing comes from the heart, mental stimulation allows a nurse to truly excel and lead the profession. Cedars-sinai is committed to lifelong learning and provides nurses with exceptional resources to advance their skills and to earn academic degrees and specialty certifications. Cedars-sinai’s culture of continual learning is often cited as one of the best benefits of working here. that philosophy is supported by a wide range of educational offerings to support nurses at every stage of their development. RELIABILITY eDUCAtIon ^ trAInInG Margo B. Minissian, MSN, RN, ACNP-BC Cardiology Nurse Practitioner patient-driven quality integrity compassion Supporting Career Development Being a nurse at Cedars-sinai means continually growing and learning. In addition to the specialty training that the Brawerman Institute offers, Cedars-sinai has a number of additional programs to inspire nurses to pursue and fulfill their educational and professional goals. Among them: « Collaborative Nursing Education » the nursing Institute is affiliated with 12 schools and healthcare facilities through its Collaborative nursing education Program. As part of the program, the nursing Institute partners with UClA’s graduate program to provide clinical faculty and western Governors University for its pre-licensure Bachelors of science in nursing Program. Gregory Eichelzer, MSN, RN, CN IV, a Rising Star participant « Professional Nursing Advancement » Cedars-sinai provides numerous ongoing clinical advancement opportunities to nurses based on demonstrated knowledge and leadership skills, as well as the ability to communicate effectively and efficiently while being accountable for managing patient care outcomes. About 2,000 nurses have used these programs to advance up the clinical ladder from one level to the next — to manager, director and clinical coordinator positions. « Rising Stars » this newly launched yearlong program provides leadership training to Cn IIIs who want to advance up the clinical ladder. nurses accepted into the interactive program spend about eight hours a month attending presentations, participating in classroom activities and completing a leadership project. « Nursing Residency » this full-time employment opportunity gives graduate nurses hands-on, clinical 14 honor Sharing the Journey onlIne eDUCAtIon Cedars-sinai has partnered with western Governors University to allow nurses to take courses online, which are supplemented with clinical simulations and intensives supervised by onsite clinical coaches and instructors. the university offers a pre-licensure program for the Bachelor of science in nursing and is the first online, competency-based bachelor’s degree program for nursing in the nation. Joy Pakkianathan, RN, MSN, AOCN Clinical Nurse Specialist, Cancer Center experience and training in patient care at Cedarssinai. the program provides nursing residents with monthly continuing education sessions and 14 weeks of preceptored training in a medical/surgical unit before they are placed in permanent assignments. nurses accepted into the residency program make a two-year work commitment to Cedars-sinai. « End-of-Life Champions » this 25-year-old program, the longest running of its kind in los Angeles, educates nurses about caring for patients and families facing end-of-life challenges. Coordinated by Palliative Care, the program gives nurses focused training to help them provide the specialized support that families and patients need when faced with the dying process. Cedars-sinai also has a 20-hour continuing education course to assist nurses in providing excellent customized care for elderly patients. « Mentorships/Preceptorships » serving as both educators and role models, mentors and preceptors help solidify close ties among nurses and ensure that patients receive the highest quality care. About 2,000 nurses participate in preceptor and mentoring programs for nursing students, recent nursing graduates in residency programs, new or experienced nurses transferring into a specialty program and interns or new employees coming to work at Cedars-sinai. « Nursing Practice Forums/Grand Rounds » these quarterly nursing practice forums with the Chief nursing officer and other senior Cedars-sinai leaders give nurses an opportunity to hear from the hospital’s leadership, physicians and other medical professionals about a wide range of relevant healthcare issues. « Taking Charge Workshop » this quarterly education program helps nurses acquire the organizational and human resources skills required of clinical charge nurses. It is designed to enhance management, leadership and decisionmaking abilities, as well as critical thinking, problem-solving and communication skills. « Nursing Internships » Cedars-sinai provides new nursing school graduates with three to six month internships in critical care, emergency nursing, neonatal intensive care, labor and delivery, peri-operative and post procedure care among others. the internships include classes and a 12-week preceptorship with an experienced medical surgical nurse. When Joy Pakkianathan, MSN, RN, CNS, AOCN, graduated from nursing school in 1992, jobs for inexperienced nurses were so scarce that she agreed to take a day shift nursing position on the oncology �loor despite worries that she wouldn’t be comfortable taking care of dying patients. And then Joy met Dolores, a grandmother with newly diagnosed, advanced stage ovarian cancer on her �irst admittance to the hospital. Over the next 10 months, Joy administered Dolores’ �irst chemotherapy treatment, cared for her when she had complications, comforted her after her hysterectomy and �inally helped ful�ill her wish to die at home with her family after holding her new grandbaby. “After she died, her family thanked me for the care I gave her, but I kept thinking I should be thanking them for what I got out of the relationship,” Joy says. “Caring for a patient with end-stage cancer is a very intimate experience because they allow you into their lives at their most vulnerable time and are open to your being with them on their journey.” Now an Oncology Clinical Nurse Specialist at the Samuel Oschin Cancer Center, Joy shares what she has learned over the years about the special rigors of cancer nursing in training sessions with the center’s nurses, about 80% of whom are certi�ied in oncology nursing. care proven inspiration integrity compassion » CeDArs-sInAI MeDICAl Center DePArtMent oF nUrsInG 8700 Beverly Boulevard los Angeles, California 90048 » GerI & rIChArD BrAwerMAn nUrsInG InstItUte 8700 Beverly Boulevard north tower room 2021 310.423.5177 » nUrsInG reCrUItMent cedars-sinai.edu/careers 800.795.nurs nurses@cshs.org Marc Maraon, RN-BC Service Line Manager, Nursing Services