June 2014

Transcription

June 2014

THE INSTITUTE
INSTITUTE OF
OF
THE
SWIMMING POOL ENGINEERS
ENGINEERS
SWIMMING
June 2014
2010
25 No. 2
Vol. 21
• SPATEX 2015
• UV Technology
• ISPE Spas Seminar
• Newly Qualified Technicians
• New ISPE Technicians
• Pool Liner Membrane Standards
Whenever Paul delivers, he’ll always go
the extra mile for you.
You shop, we don’t drop; we deliver. Whether it is a pool kit to one of your
customers or an order for your business, Paul and our other drivers take the
care to make sure that the goods arrive in good shape, in good time and with
a smile.
It’s called customer service. We know that you are looking for the right product
at the right price but we also know that we need to deliver more than that to
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INDEX
COUNCIL OF MANAGEMENT
Officers of the Council
President
ALLEN WILSON
Company Secretary
CHRIS CARR
Elected Members of the Council
IAN BETTS
JOHN CHEEK
COLIN DAY
HOWARD GOSLING
COLIN JENKINSON
SELWYN MINDEL
JOHN SCOTT
MIKE SHUFF
MALCOLM SHARP
BEN STUDDY
*********
General Secretary
ROSS ALCOCK
The Institute of Swimming Pool
Engineers Limited,
P.O. Box 3083,
Norwich,
Norfolk NR6 7YL
Tel: 01603 499 959
www.ispe.co.uk
email: ross@ispe.co.uk
© ISPE. The Institute of Swimming Pool Engineers accepts
no responsibility whatsoever in respect of any advertisements
appearing herein, or for any opinion or statement expressed
in technical articles, correspondence or other items.
NOTICE TO ALL READERS
Articles and advice in the ISPE Magazine are for
guidance only. Further professional advice should
always be sought before acting upon, or refraining
from acting upon, a course of action. Health & Safety
is of paramount importance and the correct PPE
(personal protective equipment) should always be
utilised before undertaking any job.
If in doubt, ASK!
ISPE MAGAZINE Vol. 25 No. 2
Front Cover and Editorial
2
SPATEX 2015 Steals a March
3
SPATEX Donation to the ISPE
5
ISPE’s 107th Seminar on Spas (Part 1) 7
Dates for Your Diary
13 & 20
Who is…Ian MacMath, MISPE?
14
Newly Qualified ISPE
Certified Technicians
17
Wilson’s Words of Wisdom
18
ISPE’s 107th Seminar (Parts 2 & 3) 21
The Institute’s 1st One-Day Seminar
Picture – with added names
24
Swim in Space
25
Caption Competition
28
New Members and Students, &
John Asher Retires from ISPE Council 29
Tales from the Other End of the Bar 30
Situations
Publications1 18/01/2011
32
Procopi AdVacant
56x86 and
- 01-2011:Layout
Manufacturers and distributors of:
• Climexel Heat Pumps
• Delta Slatted Safety Covers
• SpaFrance Spas
• Star Vac 2 Pool Cleaners
• Walulock Hydraulic Safety Covers
Procopi Uk Ltd, MAP Depot, Goudhurst Road
Marden, Kent TN12 9NW
Phone 01622 832800 • Fax 01622 831880
info@procopiuk.co.uk
www.procopiuk.co.uk
1
Front Cover
Editorial
The pool on the front cover, set in the
Norfolk Countryside, is a standard
block/liner constant slope pool, with
concrete corner steps and matching bag
liner.
Having been employed by the Institute (I
am the only one; all the others do it for
nothing!) now for twenty five years this
October, I have attended and organised a
fair number of ISPE Seminars.
In that time I have met many
speakers and heard some fascinating stuff
about all sorts of things.
Back in March we presented a
Seminar entirely on Spas. As the Institute
of Swimming Pool Engineers, we tend to
concentrate on swimming pools, (funnily
enough) but from time-to-time, we do like
to include spas within our proceedings.
The spa seminar turned out to be
probably our best seminar ever. To begin
with, everybody that had booked arrived
in good time, well before the start time,
which is un-heard of, as traffic or other
things always conspire to delay a few
delegates. Nobody appeared unannounced
or rather un-booked either, and that
unfortunately does happen too sometimes.
Three out of the four speakers,
whilst experienced speakers and/or
engineers in their own right, had never
spoken at an Institute Seminar before, so
that gave the seminar a bit of a fresh feel.
There was nothing contentious (not
that we get too much of that!) and all the
presentations were extremely informative
and interesting.
To top it all, all four presenters
provided a technical handout and Jimmy
Lamb on behalf of Pollet Pool Group
kindly supplied some goody bags for
delegates, all of which was well-received.
We also handed out more ISPE
Attendance Certificates than ever before.
The Institute Seminars offer a great
opportunity to pick up some tips and
advice, meet other members, exchange
experiences and have a pleasant lunch too.
See the Dates for Your Diary on page 13
and make a note to attend the next ones.
Keep busy!
Ross Alcock - June 2014
The filtration plant saves water by
use of the ‘Multicyclone plus’ system that
incorporates a 40 sq ft cartridge, reducing
the need to backwash the pool filter.
The heating system has a
conventional heat exchanger, however the
main source of pool heating is by means
of an air source heat pump.
The control panel is set up to run
for 12 hrs a day with an override if the
water temp. drops below the required
temperature.
For more information contact
Shaun Newson, MISPE at
Shaun@newsonpools.co.uk
www.newsonpools.co.uk
Newson Swimming Pools Ltd
5 Metcalf Close
Sweet Briar Industrial Estate
Norwich, Norfolk NR3 2BP
Tel 01603 417472
2
SPATEX 2015 Steals a March
Overwhelmed by the fantastic response to
the Spring Early Buy Deal, the SPATEX
team have gone into overdrive to make the
19th Exhibition the Biggest, Brightest and
Best ever held. A host of new initiatives,
to be announced in the autumn, are
currently being put in place.
SPATEX 2015 at the Ricoh –
You can’t miss it!
Extended floor plans
Returning for the second year to the stateof-the-art Jaguar Exhibition Hall at
Coventry’s Ricoh Arena, SPATEX 2015
will occupy Halls 1 & 2. Organiser,
Michele Bridle explains: “Last year we
were in the enviable position of having
sold out some two months early and
having to create additional space to
accommodate demand. To ensure all
Companies can book the stand space they
require, we have expanded into Jaguar 2.”
Free Wi-Fi
Michele adds: “Next year’s extravaganza
will feature all the familiar ingredients but
there will also be many new ones thrown
into the mix. In addition we have taken on
board feedback from 2014 and free Wi-Fi
will now be available to all within the
Exhibition halls, a larger Exhibitor
Lounge plus we will be offering some
extremely competitive lifting rates.
New website
SPATEX will shortly be launching a
brand new website (www.spatex.co.uk)
giving its visitors and exhibitors regular
updates of all that will be happening.
New networking initiatives
Recognising that SPATEX is so much
more than just an exhibition, the team is
busy planning new networking social
events plus some very exciting neverseen-before workshop and seminar
opportunities. Watch this space for
details!
ISPE’s added value
ISPE’s educational and highly popular
workshop programme is an integral part of
SPATEX and its winning formula will be
repeated in 2015. Michele says: “Ross
Alcock is fantastic in his ability to attract
so many Industry experts and he is already
busy lining up many of the Show’s
favourites as well some new faces for
2015.”
Attractive hotel deals
SPATEX has once again organised some
great hotel deals for next year’s delegates.
The Ricoh’s convenient location (just off
the M6, accessible to 75 per cent of the
UK population within two hours
commuting time) with free on-site car
parking makes it the best Show venue in
the UK.
Book your prime position now!
Many companies have already rebooked
for 2015. If you’re not one of them, hurry
as space is going fast! Here’s some
comments from last year’s exhibitors to
remind you just how good SPATEX 2014
was.
Dave Foster Designworks Tiles: “We’re
delighted with how SPATEX 2014 went.
3
The venue was first-rate and we like the
purpose built exhibition hall with free car
parking and excellent facilities. We’ll
definitely be back next year.”
The show build up and breakdown were
particularly smooth, and we're already
looking forward to SPATEX 2015.”
Jamie Adams Golden Coast: “Talking to
a range of customers, including a lot of
new ones, the feedback about Coventry
was very positive. We’ve already booked
again for next year and are looking for
even more space.”
Tony Fisher Waterco Europe: “As
usual, Waterco Europe was delighted to be
able to exhibit at SPATEX 2014 and even
more so this year with the show being at
the Ricoh Arena. We saw both existing
and new visitors on the stand and a lead
book full of new and exciting prospects.”
Cath Saunders Certikin International:
“From start to finish SPATEX 2014 was
a huge success. The new venue gave a
fresh new look to the Show and presented
the Industry in a very professional light.
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4
SPATEX 2015 – It’s going to be bigger,
brighter and better than ever.
Paul Webb Fairlocks Pool Products
Ltd: “The new venue was perfect and
made setting up and break down far
easier. SPATEX is always about
networking and Coventry has the casino
and many very good eateries within
walking distance or a taxi ride away.”
Robin Norris Astral: “Superb show for
us. Professionally run and a great
exhibition hall.”
Peter
Evans
MD
Pollet
Group: “SPATEX 2014 was our best to
date and we are delighted to be going back
to the Ricoh Arena. It’s an absolute 'must'
to attend SPATEX”.
Mark Osman Heatstar: “A big thank
you from everyone at Heatstar to the
SPATEX team for putting on such a
successful Show; hopefully the first of
many to come at Coventry. We are
rebooking for SPATEX 2015.”
Tony Welsby Spa Crest Europe:
“Visitors had a hall packed to the brim
with quality, relevant exhibitors - no wide
isles padding it out. It was well received
by all - from ease of set up to good visitor
numbers to quality leads. ”
Ian Pratt SCP: “It is what exhibitions are
all about: good impressions as you walk
through the door not only for the
exhibitors but the visitors as well. We
experienced our best ever number of
customer visits to our stand.”
Stephen Crabb Catalina Spas Ltd: “It
was one of the most successful shows we
have done. The venue made the Show and
the Industry appear professional. Any
visitor could not fail to be impressed from
the moment they checked in.”
Ross and Chris look forward to seeing you on
the ISPE stand at SPATEX 2015
Exhibit at the Industry’s number one
pool and spa Show, SPATEX 2015,
Sunday February 1st to Tuesday 3rd
2015, Jaguar Exhibition Hall, Ricoh
Arena, Coventry.
Contact Michele
Bridle (michele@spatex.co.uk) or Helen
Mulingani (Helen@spatex.co.uk). Tel:
+44 (0) 1264 358558 www.spatex.co.uk
to book your stand NOW.
Welcome Donation to ISPE
We were delighted to receive a donation
from the SPATEX 2014 profits of £5,000,
recently.
This is considerably more than we
received in recent years and is most
welcome.
This money is ring-fenced for
specific educational projects and is not
used for day-to-day running costs of the
Institute.
The donations we have
received over the years amount to over
£100,000 and help us to continue our
educational activities.
IMP NEW
ZEOCLERE
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NEWOVED
ROV
R
ED
P
The
small
grain
that
makes
a
big
difference
IM
Zeneca Biocides UK
Z30 absorbed significant amounts of ammonia.
David Lloyd Leisure, UK
Water conditions and quality greatly improved over
sand. We have already changed a number of our
Centres over to Zeoclere with great success.
Dragons Health Club UK
Increased bather load meant my time was spent
trying to control the water quality. Experts said
change to Zeoclere - good advice.
Barracuda Swimming Club, Nassau, Bahamas
We are pleased with the performance of Zeoclere30 in our filtration system and recommend its use
to pool owners and operators.
Royal Bahamian Resort & Spa
This product has made tremendous
improvements in the visibility and
clarity in the water. It decreases
overall maintenance costs.
Upper Main, Berwyn, PA, USA
We had a terrible chloramine problem
before purchasing Zeoclere, now the
smell of chlorine is non-existant. Its
wonderful, its terrific, its magic.
Hockmock YMCA, North
Attleborough, MA, USA
People are commenting
that our pool has never
looked better!
Fareham Leisure Centre
My only regret, the *main pool was not switched
over to Zeoclere at the same time as the teaching
pool - we shall be doing so! Jan 1995.
* Main pool changed Nov 1998.
Tel: +44(0)1825 790524 Fax: +44(0)1825 790908 www.zeoclere.com
5
DON’T MISS OUT ON
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JUNE 2013
APRIL 2013
FEBRUARY 2013
INSIDE THIS ISSUE:
ANNIVERSARY
th
1963-2013
Part One
OFFICIAL MAGAZINE
FOR THE UK INDUSTRY
OFFICIAL MAGAZINE
FOR THE UK INDUSTRY
OFFICIAL MAGAZINE
FOR THE UK INDUSTRY
FINISHING TOUCHES
Adding value and style in and around the pool
ONE-PIECE POOLS
Quality systems that give peace of mind
SPATEX REVIEW
Products That Remove The Guesswork
STAINLESS STEEL POOLS
Review of the Brighton trade show
POOL CLEANERS
ABOVE-GROUND
& WOODEN POOLS
A market going from strength-to-strength
The Search For Perfect Pool Water
HEAT PUMPS
HOT TUBS
Choosing the right one has never
been more crucial
New Models And Technology For The 2013 Season
BRIGHTON
CALLING
AWARD
WINNERS
PLUS:
PLUS:
2013 Show Promises To Be More Than Just An Exhibition
STA Pool Plant – Splash Zones | A Stainless Steel Solution | In My View
Disability Access Products | Piscine, Lyon Post Show Report | 17 Pages Of News
Excellence on show at the SPATA and BISHTA Awards
STA Pool Plant – Hygiene Management | UK Pool & Spa Expo Review | In My View
Opening Time – Getting Ready For The New Season | Swim Spas | 15 Pages Of News
ANNIVERSARY
LIGHTING
Illuminating ideas for pools
PLUS:
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Low & No Chlorine | Shows Roundup | Project Showcase | In My View
OCTOBER 2013
th 1963-2013
Part Two
OFFICIAL MAGAZINE
FOR THE UK INDUSTRY
Perfect for gardens and patio areas
DECEMBER 2013
WATER TREATMENT SYSTEMS
AUGUST 2013
The perfect pool building material
AUTOMATIC POOL COVERS
Pool Cleaning Has Never Been So Easy
OFFICIAL MAGAZINE FOR THE UK INDUSTRY
POOL SAFETY SYSTEMS
With value for money built in
WATER TESTING
OFFICIAL MAGAZINE
FOR THE UK INDUSTRY
OFFICIAL MAGAZINE
FOR THE UK INDUSTRY
TILED SPAS
WATER TESTING
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SAFETY FLOORING
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HOT TUBS
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STRETCH CEILINGS
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SAUNAS & STEAM
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FILTERS & FILTER MEDIA
A sector that continues to grow
Providing a better
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Important components in any water
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Technology and innovation in
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DOSING PUMPS
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10 great money savers and revenue generators
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6
ISPE tony@aqua-publishing.co.uk
MAGAZINE Vol. 25 No. 1
For advertising enquiries contact Tony Weston on 01474 813433 or email
The ISPE’s 107th One-Day Seminar, March 2014 - Spas
A good number of Institute members and
their colleagues travelled to The
Watermill Hotel, near Hemel Hempstead,
Hertfordshire back in March for what
turned out to be one of the best Institute
Seminars ever. The theme of the day was
Spas, and four excellent speakers (Colin
Jenkinson, MISPE, Jimmy Lamb,
TnISPE(Cert.), Philip Barlow, MISPE and
Howard
Gosling,
FISPE)
gave
presentations on different aspects of spa
management. Summaries of Colin’s and
Jimmy’s presentations are within this
issue and we hope to cover Howard’s
presentation, which looked at the
problems of using domestic spas in
commercial situations, in the next issue.
We are grateful to Philip Barlow,
MISPE, who spoke on the day and Kim
Mumford, MISPE, who helped put Phil’s
presentation together and supplied the
following which has been adapted slightly
for inclusion in the ISPE Magazine.
Phil addressing the delegates
Spa Maintenance: What to do when it
all goes wrong - Philip Barlow MISPE
Allen Wilson introduced Philip who said
he had been in the pool industry for 15
years as a pool and spa engineer and run
his own company in Kent, now into its
fifth season, dealing with pools and spas
alike. Philip’s focus for this presentation
was on the acrylic portable garden-type
spa, as these are the most common.
The garden spa has become more
and more popular over recent years, a lot
of it due to the ever decreasing size of
people’s gardens. That and the fact most
people are not that interested in a pool for
exercise and would rather lounge around
in hot bubbling water with a cold drink &
relax… a philosophy Phil can fully get
behind!
Phil said that spas are a high tech
and complicated piece of equipment and
as spas have been around quite a long time
now he was experiencing an increased
amount of ‘call outs’ to repair spas and he
would like to talk about what to do when
it all goes wrong.
Phil aimed his presentation at
similar companies that carry out this kind
of work and he outlined a good procedure
of dealing with a ‘spa call out’ to make the
job go as smoothly as possible. He also
looked at the kind of tools, equipment and
chemicals needed, plus the type of
common and some uncommon problems
that you or your engineers will be fixing.
One of the most important parts of
a ‘call out’ is the initial phone call - If
you get the right information from the
client it will make the job easier and more
profitable – as they say ‘forewarned is
forearmed’
The key part of this info’ is: The
Make and Model of the spa – a fairly
obvious question but more importantly do
they have the correct owner’s manual
for their spa? – This is important because
if they haven’t, you will be able to access
one beforehand either as a download or
direct from the manufacturer. As you
know, if you have your head buried under
a tub and you need info’, you can bet you
won’t have service on your phone! If they
don’t know what the make of tub is they
can always send you a photo for reference
- so having a manual is crucial.
The next point is the location –
find out how the tub is installed. Is it free
7
from obstacles and can you work around
it? Is it pushed against a wall or two where
it may take two engineers to move it if
needed, and worst of all, is it sunk into a
patio or decking? Knowing this
information will help you price and
undertake the job easier.
You will also need to ask is the
tub empty or full - Because if you get a
‘call out’ to look for a leak in a spa and
arrive to an empty tub you are either in for
a long wait while the tub is re-filled or you
will have to re-visit. (Bear in mind though
that some jobs require the tub to be empty,
but more on that later.)
Now we do a lot of ‘call outs’
when the clients are at work. As most tubs
are in the garden and accessible, they may
leave a side gate unlocked for you.
However, you need to know if you are
able to access the electrical supply and not
just the isolator switch because if it is a
problem where the tub is tripping out you
may have to trip it out a few times to
isolate the problem, and if you cannot reset the circuit breaker it may be a short
call out, so you may have to arrange for
the client to be there as well, to access the
electrics.
Also, most importantly of all, ask
what the actual problem is, and try and
get as much info as possible; if it’s
leaking, for example, how much over how
long? Ask if it’s leaking more when the
tub is running than when it is off? If it’s
tripping out, is it straight away or only
after a certain period of time? All this
information means you should be able to
diagnose on-site a lot quicker and easier.
There are also a few problems they
may describe that you know are easy to
do, that only take a few minutes, and that
the client could easily do themselves.
Problems such as a low filter flow due to
dirty filters (yes, some people don’t
know they need to be cleaned!). Is there
no circulation because the tub has recently
been drained, refilled, and the pumps are
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air locked and the air bleeds need opening
to vent the trapped air? Are some jets not
working because someone has moved the
position of a diverter valve that they do
not know about?
Phil explained that whilst this
course of action may seem like doing
yourself out of a call out, in his
experience, most clients appreciate this,
especially if this sorts out the problem
easily.
The customer will know you could
have charged for a ‘call out’ for a five
minute job and they will be more inclined
to use your company in the future.
After the initial phone call you will
be going to site. There are specialised
tools and equipment more dedicated to
spas and having these tools and equipment
at your disposal will also make for an
easier job.
Things like:
A water bowser - if you do need to
empty the tub, rather than dumping the
water to waste. This is essential if you do
a repair and want to quickly fill the spa
again and check your work. Phil’s tip here
was to use a cheap 8 ft quick-up pool,
which is perfect and not a bulky item to
carry on the van.
Submersible pump with hoses - essential
for draining a tub quickly.
A wet ‘n’ dry vacuum cleaner - for
removing water from those stubborn and
hard-to-reach areas, and for cleaning up
once the job is complete. There is nothing
clients hate more than a tradesman leaving
a mess behind.
A multi tool - for those who aren’t aware
of this tool it is probably one of the tools
Phil said he used the most. It’s a vibrating
cutting edge tool allowing you to plunge
cut straight through pipe work where
access is restricted and it isn’t possible to
use a hacksaw.
A chain spanner or rubber boa - also a
must in the hard-to-reach areas. You may
have to tighten a pump union which is
behind the air blower which in turn is
behind the control panel and a set of grips
just isn’t possible.
Another essential is a good quality
thermometer - just so as you can
accurately confirm that the temperature
sensor probes are working.
A good quality multi-meter is also
essential preferably one that can test
Microfarads - this is useful for checking
how good the capacitors on the pump are.
They are also good for checking if fuses
have blown and you can check resistance
through the heater elements to determine
if they have failed or not (generally on a
2-3kw element, you would expect to get in
the region of 18 - 21 ohms; if it is
considerably higher this would indicate
that the element has failed). In some
cases may need to use an insulation tester
for a more effective answer.
Microfarads are a unit of capacitance
and ohms are a unit of resistance
(microfarad =μF, or less correctly uF).
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9
10 ISPE MAGAZINE Vol. 25 No. 1
Along with all the general tools it is
good practice to put a spa spares box
together. This should contain a variety of
general spares for most common
problems.
Pump capacitors of varying Microfarads
ranging from 5 - 20 Microfarads.
Fuses - especially the larger SC25s and
SC30s.
3kw Elements - a large proportion of spas
use the same size heater.
Pressure switches.
Temperature sensors.
Flow sensors for M7 boards.
Gasket material - if you need to make up
a custom fit gasket, this can be purchased
in meter squared sheets.
Tubes of silicone for sealing fittings or
threads.
A stock of pipe work and fittings of
varying sizes.
A fiberglass repair kit – these can be
purchased from Halfords at little cost –
and can be useful for repairing cracked
shells.
A spa catalogue for reference, pricing and
ordering spares.
A good pair of gloves and hand sanitiser
because the underneath of a spa can be
contaminated with stagnant water and/or
vermin excrement, so a good scrub up
after the job is done is always advisable.
A good spot light - for looking around
underneath the tub.
Two of the most common problem
scenarios
Scenario No. 1: No power to the spa
The first thing to do which may
seem obvious is to check you are getting
power to the spa control panel using your
multi-meter.
If you are not getting power to the
spa you will have to work back and check
any isolator switches, junction boxes and
circuit breakers. It may be as simple as resetting the breaker.
Once power has been restored to
the tub you can now test the control panel
for any fuses as this can be an easy short
cut to finding any problems. If you find
any blown fuses, replace with a new one
with the same amp rating. Once this has
been done, the spa should now work as
normal.
But, for instance, if you check the
terminals to the spa heating element and
you are not getting any power to it, check
that the thermostat is set above the actual
temperature of the spa water temperature.
Once this is done, if the heater is still not
working, check that the filtration pump is
running.
Testing the heating element
If it’s not running but making a
humming noise, this will most likely be
the capacitor or in layman’s terms, it’s a
bit like a car starter motor. You can
remove the capacitor and check the
Microfarads to see if it has dropped in
rating i.e. if it’s a 16 mf (μF) and you only
get a reading of 13, then replace the
capacitor with a new 16 μF one and try the
pump again.
If the pump fires up, check to see if
the bearings on the pump sound noisy or
squealing. If the bearings are on their way
out then you will have to remove the
pump and have it serviced, or sometimes
it’s more cost-effective to replace with a
new one.
Once you are happy that the pump
is running as it should, use your multi
meter to check the voltage across the
element terminals, if you now have 240V
11
on one side of the element that should
have solved the problem and the proof
will be the spa heating up.
If it still isn’t working, the next part
to check is the pressure switch or flow
switch. These are usually a device in the
circulation line which is an either open or
closed circuit.
If, for instance, the
circulation pump is running ok with good
pressure and the switch still has an open
circuit, it has failed or needs adjusting.
They are usually factory set switches and
usually for the price of them it’s safer just
to replace it with a new one.
Once this is done, check the
terminals on the elements for 240V - it
should now be working.
Scenario No. 2: Leaking spa
The leaking Tub
Normally with a leaking tub there
are a few usual suspect areas. Start by
checking in the pump and control panel
bay. Mechanical shaft seals on pumps are
prone to leaking. Phil said he generally
removes the pump and has it serviced with
a new seal/capacitor and bearings, if cost
effective.
Check all unions on the pumps and
heater as it may be as simple as worn or
perished gaskets. Replace any worn items
and check when the spa is running to
make sure the problem is solved.
If there is nothing obvious in the
control bay but there are signs of leaked
water in the base, then it’s best to remove
all the spa panels and check all pipe work
and jet fittings. A good indicator of a leak
is a build up of scale around any leaking
area. Once found you will normally have
to drain the spa and replace any failed
pipe work or remove the jet fitting and
reseal it.
In more extreme cases where the
spa has been placed on an uneven surface
and the weight of the water has cracked
the shell the only way to repair it may be
to put a fiberglass patch on and sand it
down. This would be once the tub has
been placed on a suitable base; there’s no
12 point repairing if it’s only going to crack
again!
Positioning
is crucial!
Positioning
is crucial!
Phil described another scenario or
problem that’s quite unusual. He had a
call out to a spa where the pump wasn’t
circulating very well and after a few
preliminary checks he thought that the
pump impeller might be damaged or more
likely blocked. Phil continued, when he
removed the pump, the impeller was
jammed full of little bits of wood, some
insulation material, leaves and half-eaten
cobnuts from a nearby tree. Talking
further with the client, he told me when he
drains the spa for the winter he removes
the pump into the dry garage! Good
practice but maybe block the pipes up on
the spa so no rodents can use the pipework
as a rota stack.
Also on the subject of vermin
living under spas, which must be the ideal
habitat, being nice, dry and warm, with
plenty of insulation to make bedding out
of and foam to tunnel around in.
Unfortunately though, they do like to
chew through cables and leave droppings
everywhere which is quite unpleasant.
Now, a lot of clients’ first response is to
put poison down which is a bad idea as the
rat/mouse eats the poison and dies under
the spa and starts to decompose, as you
can imagine not the best smell in the
world and guess where the air blower that
gives the nice spa bubbles is sucking that
air from? That’s right, under the spa!!
The best way of dealing with it is
to make the cabinet vermin proof but still
allow ventilation for pumps and blower.
will be dirty filters, a failed circulation
pump or a problem with the pressure
switch. The SN with a number is telling
you there is a sensor fault and the number
will indicate which sensor it is, be it a
flow sensor, temperature sensor, high
temperature stat or a water level sensor all
of which would need replacing.
phil.barlow@hotmail.co.uk
(For parts 2 and 3 of this seminar see pages 21-3)
**************************
ISPE’s 108th One-Day Seminar
Thursday 16th October, 2014
The Watermill Hotel,
Bourne End, Nr. Hemel Hempstead,
Hertfordshire
~
ISPE’s 109th One-Day Seminar
Tuesday 25th November, 2014
The Shrubbery Hotel,
Ilminster, Somerset
More details soon
**************************
Watch out for vermin – a hornet’s nest
under a spa
WATER TESTING

Touch Pads are another source of
problems but are generally easy to
diagnose. If it’s not working and there’s
no display on it, and the old trick of
unplugging and plugging it back in again
on the circuit board doesn’t work, this will
mean replacing the unit as they are
generally sealed units and cannot be
repaired. If they are showing an error
code refer to the user manual to diagnose
the fault; two of the most likely will be the
display flashing FL or FLO and SN with a
number. The FL or FLO is letting you
know there is a circulation low flow which



01245 422800
13
Who
Who is…
is… Ian
Ian MacMath,
MacMath, MISPE?
MISPE?
When Ross asked me to do a profile of
When
asked
to do
a profile
of
myself Ross
for the
nextme
ISPE
mag,
I thought
myself
for
the
next
ISPE
mag,
I
thought
that’s simple I’ll just say how likeable a
that’s
likeable
person simple
I am, I’ll
howjust
I’msaya how
certified
petrola
person
I
am,
how
I’m
a
certified
head, had my first car around the age ofpetrol
9 or
head,
my Hill
first car
around
the age having
of 9 or
10, a had
Speed
climb
Champion,
10,
climb Champion,
having
wona Speed
the Hill
Porsche
Hill
climbing
won
the 3Porsche
climbing
championship
times, andHill
collector
of old
championship
times,
of sad
old
motoring junk 3no
one and
else collector
wants (bit
motoring junk no one else wants (bit sad
really).
really).
Ian MacMath, MISPE
Ian MacMath, MISPE
But, and it’s a big BUT, whilst the
it’s
whilst
thisa big
is BUT,
intended
for thea
above
is pool-orientated
true, this is audience
intended soforlet’sa
swimming
swimming
get serious.pool-orientated audience so let’s
get serious.
My name is Ian MacMath, I am the
My name
Ian MacMath,
am the
Sales Director
forisDRIPOOL
Ltd. IBorn
in
Sales
for DRIPOOL
Born in
1950 Director
(struth that
makes me Ltd.
ancient)
in
1950
(struth
that makes
meof ancient)
in
Bradford
on Avon,
the third
5 siblings,
Bradford
Avon,
the third Gynaecologist
of 5 siblings,
our fatheronwas
an eminent
our
father was an
eminent
Gynaecologist
and Obstetrician,
I may
be named
after him
and IObstetrician,
I may to
befollow
namedhis
after
him
but
had no inclination
chosen
but
I
had
no
inclination
to
follow
his
chosen
career.
career. I was educated at Lord Weymouth’s
I was educated
at Lord
Weymouth’s
in Warminster
followed
by Kings
School
in Warminster
followed
by Kings
School
Bruton.
I was
not very
academically
Bruton.
was not very
minded and Iconsequently
just academically
swam along
minded
consequently
swam along
with
theand
mainstream,
andjust
regrettably
not
with theatmainstream,
andapart
regrettably
excelled
anything much
from art. not
excelledAatgood
anything
from art.
friendmuch
and apart
neighbour
at the
A good
and neighbour
time had
joinedfriend
the Merchant
Navyatasthea
time
joined lyrically
the Merchant
asana
grunt had
and waxed
about itNavy
to such
grunt
lyrically about
it toinsuch
an
extentand
thatwaxed
I subsequently
enrolled
officer
extent
that
I
subsequently
enrolled
in
officer
training in London.
trainingItin didn’t
London.take too long before I
It
didn’t
too was
longnotbefore
realised that a lifetake
at sea
for me.I
realised that a life at sea was not for me.
But,
and
Ianabove
MacMath
is true,
14 Once I had been released from my
I had
been released
from
Naval Once
Contract
I drifted
from one
jobmy
to
Naval
Contract
I
drifted
from
one
jobkind
to
another, often getting involved in some
another,
involved
in some
kind
of motoroften
deal,getting
and really
enjoyed
myself,
of
motor
andthe
really
after
all deal,
it was
lateenjoyed
sixtiesmyself,
early
after
all you
it was
theguys
lateoutsixties
early
seventies,
young
there think
seventies,
you
young
guys
out
there
think
you have everything sussed - you should
you
yousoshould
have have
been everything
around thensussed
- life -was
much
have
been
around
then
life
was
so much
easier, the Beatles and the Stones
were
easier, the
thecharts
Beatles
and
the no
Stones
were
hitting
every
week,
computers,
hitting
the charts
everyno
week,
no computers,
no
mobile
phones,
aids,
pc wasn’t
no mobileandphones,
no aids,
invented
girls wore
hot pc
pantswasn’t
and
invented and
woreerahot
pants
andI
miniskirts
- thisgirls
was the
of free
love.
miniskirts
this
was
the
era
of
free
love.
think I can say I availed myself of as muchI
think
I can say possible!
I availed myself of as much
as
is physically
as is physically
possible!
I married my first wife on my 20thth
I married
first and
wifesubsequently
on my 20
birthday,
way toomy
young,
birthday,
way
too
young,
and
subsequently
fathered 3 kids. Since we were really too
fathered
Sincewe
weseparated
were really
immature3 tokids.
survive
in too
the
immature
to
survive
we
separated
in the
early eighties.
early eighties.
I decided to travel around the UK a
decided toended
travel up
around
the UK a
bit andI eventually
in Hampshire,
bit and with
eventually
ended
in Hampshire,
staying
my uncle
andup
helping
him with
staying
with
my uncle and helping him with
his old car
collection.
his old It
carwas
collection.
then that I spied an advert for
It was with
then that
I spied anAssistance,
advert for
a salesman
Lubrication
asuppliers
salesman
with
Lubrication
Assistance,
of Wynn’s lubricants to fleet and
suppliers
to fleet
and
Industry, of
andWynn’s
havinglubricants
always been
a sales
Industry,
and
having
always
been
a
sales
oriented kind of guy, I applied for the
oriented
kind
of guy, I commenced
applied forwork
the
position and
subsequently
position
and
subsequently
commenced
work
for Dave & Rose Jeffery in 1982.
for Dave
& Rose
Jeffery inyear
1982.
After
a wonderful
selling diesel
After
a
wonderful
year
sellingone
diesel
anti-freeze for commercials during
of
anti-freeze
for commercials
one of
the
coldest winters
seen in theduring
UK, Dave
&
the
coldest
winters
in the
&
Rose,
having
just seen
bought
a UK,
slice Dave
of the
Rose, having
a slice
of the
farmer’s
field atjust
the bought
bottom of
their garden,
farmer’s
fieldaatswimming
the bottompool
of their
garden,
decided that
would
be a
decided
that
a
swimming
pool
would
be a
great addition to their family home.
great addition
to their family
home.
Sales meetings
on Friday
afternoons
Sales
meetings
on Friday
afternoons
switched
from
discussing
lubricants
(oo err
switched
lubricants
(oo err
misses) tofrom
talk discussing
of their proposed
swimming
misses)
to
talk
of
their
proposed
swimming
pool and how to safely cover it, they had 3
pool
how to
hadof3
smalland
children
andsafely
were cover
fearfulit,ofthey
a mass
small
children
and
were
fearful
of
a
mass
water directly behind their home, ofI
water
directly
theirabout
home,
personally
think itbehind
was more
DaveI
personally
think
it
was
more
about
Dave
than the kids as he couldn’t swim!!
than theAfter
kids as
he couldn’t
swim!!
visiting
the yearly
pool show
Afteronly
visiting
the yearly
show
and seeing
one safety
cover pool
that would
and seeing
one safety concrete
cover thatpool,
would
only
fit to only
a rectangular,
it
only fit to a rectangular, concrete pool, it
was decided that the pool industry needed a
cover for freeform pools.
DRIPOOL was formed in 1984,
using the initials of the three directors (D R
I - Dave, Rose & Ian) with a view to
designing what Dave and Rose, and the
industry needed, an automatic safety cover
to fit all types and shapes of pool.
The first couple of years were spent
developing this ground-breaking product
before we attended our first show—instant
success, however, we did do more quotes
for the opposition than for anyone else!!
I continued selling the Wynn’s
products as best I could but my attention
was drawn more and more to the pool
covers, eventually Dave & Rose closed
Lubrication Assistance and the three of us
concentrated on DRIPOOL.
DRIPOOL went from strength-tostrength, installing covers all over the UK,
Holland, Norway, France, Ireland and even
as far as the Isle of Wight.
Year 2000 brought our first major
deviation from the normal over-coping
cover that we’d make and install, as we
designed and developed the DRIGLIDE.
This is the under-coping cover that
everyone would love in their portfolio. It’s
neat, reliable and virtually invisible. The
cover lives in a discrete chamber beyond
one end of the pool, and paved over in the
same manner as the complete pool
surround. We designed it with no solid
leading edge; in fact when it is retracted it
disappears from the pool completely. It was
the only cover to accept coping stones and
paving on all 4 sides of the pool.
When asked for an under-coping
cover to fit an infinity edged pool by one of
our regular pool installers we explored the
possibilities. His major concern was that the
cover was not to stop at the infinity edge but
to go right over the end, so there would be
no likelihood of anyone, or even the wind,
getting underneath.
The design team relished the
challenge and within a couple of months the
tracks were delivered to site and the
DRIGLIDE INFINITY was fitted and
commissioned, the cover traversing the
infinity edge and continuing down the slope
for nearly a metre. DRIPOOL had finally
gone round the bend!
DRIOOL, under the watchful eyes of
Dave, Rose and I, had gone from strength to
strength. Eventually other cheaper products
appeared from foreign climbs and
DRIPOOL’s regular customers requested an
alternative product to counteract their rivals
in the pool trade who elected to use these
imports. The AutoSafe was born out of
constant requests for an alternative product,
aimed at the pool owner that couldn’t
stretch to the Rolls Royce system, and to the
blinkered pool installer who didn’t realise
that there was an automatic safety cover
produced in the UK.
I have, for the past 9 years, had a
very able sidekick in the guise of Nick
Potts, who has become my sales manager
and I have, in recent months, delegated
more and more of my regular trade contacts
to him so that I can concentrate on our
flourishing export business with the
AutoSafe. Even so, I am finding it difficult
to relinquish too much to Nick as even
today, every pool cover we commission is
like letting one of my offspring into the
world.
I am still a petrol head, always will
be, and have just constructed a huge garage
in which to play with my toys. My new
wife—now that’s another story, 30 years
engaged and married only in October 2012,
(can’t rush these things) insisted that I build
my garage before she gets her new house on
our 2 acre plot.......happy days.
What gets me up in the morning?
Another cover to sell, another customer to
satisfy and another toy to play with.
Many thanks to Ian who may be contacted
at: Dripool 023 8066 3131 or
ian@dripool.co.uk
NEXT ISSUE
The next ISPE Magazine will be out in
early October.
If you would like to be the subject of the
next Who is…? article, or if you have
anything you would like included, please
let us know – ross@ispe.co.uk
15
THE VOICE OF
WATER LEISURE
The biggest and
best readership
GLOBAL
COVERAGE
MAKING A SPLASH
In depth news and reports
MARKET LEADERS
The industryʼs number
one choice
Reaching more than
90 countries
UP TO THE
MINUTE
Also available online at
www.poolandspascene.com
ISPE MAGAZINE
Vol. 25Wellbeing
Water16Leisure•Residential Pools•Commercial Pools•Spas
and Hot Tubs
• No. 1
Newly
Newly Qualified
Qualified ISPE
ISPE Certified
Certified Technicians
Technicians
We offer our warmest congratulations to those newly qualified ISPE Certified
We offer our warmest congratulations to those newly qualified ISPE Certified
Technicians, listed below, (purely in alphabetical order, not in order of merit) who ,
Technicians, listed below, (purely in alphabetical order, not in order of merit) who ,
having passed their Level 1 ISPE exams, may now put the letters TnISPE(Cert.), after
having passed their Level 1 ISPE exams, may now put the letters TnISPE(Cert.), after
their names. Of those listed below, one person will be the winner of the Gartside Cup
their names. Of those listed below, one person will be the winner of the Gartside Cup
for the Student of the Year. This trophy is presented to the person with the highest
for the Student of the Year. This trophy is presented to the person with the highest
overall mark in all four subjects.
overall mark in all four subjects.
The presentation of the Gartside Cup and Technician Certificates will take place
The presentation of the Gartside Cup and Technician Certificates will thtake place
at the Institute’s Awards during the 108th
One-Day Seminar on Thursday 16 October,
at the Institute’s Awards during the 108th One-Day Seminar on Thursday 16th October,
2014, at The Watermill Hotel, Hemel Hempstead, Herts. We hope to see as many of the
2014, at The Watermill Hotel, Hemel Hempstead, Herts. We hope to see as many of the
newly qualified Technicians as possible on that day. Newly qualified Technicians will
newly qualified Technicians as possible on that day. Newly qualified Technicians will
be able to book in at the special rate of just £25 for the full day, including lunch.
be able to book in at the special rate of just £25 for the full day, including lunch.
Programmes will be sent out during August and will be available to download
Programmes will be sent out during August and will be available to download
from the 'Diary Dates' section of the Institute's website (www.ispe.co.uk) nearer the
from the 'Diary Dates' section of the Institute's website (www.ispe.co.uk) nearer the
time.
time.
Bersantie, M
Rockingham Swimming Pools
Bersantie, M
Boxall, D.T.
Alan Bettin Swimming Pools Ltd.
Boxall, D.T.
Alan Bettin Swimming Pools Ltd.
Coombs, R.
Tanby Pools Ltd.
Coombs, R.
Tanby Pools Ltd.
George, C.
Tanby Pools Ltd.
George, C.
Tanby Pools Ltd.
Hills, K.
Mani Pools
Hills, K.
Mani Pools
Holyoake, A.
Fowler Swimming Pools
Holyoake, A.
Fowler Swimming Pools
Ivanov, V.
EPS
Ivanov, V.
EPS
Judd, A.
Aquatrol Ltd.
Judd, A.
Aquatrol Ltd.
Lancaster G.
Certikin International
Lancaster G.
Certikin International
Lilley, S.
Asher Swimpool Centre
Lilley, S.
Asher Swimpool Centre
Mead, E.
EPS
Mead, E.
EPS
Pearce, D.
H20 Fun
Pearce, D.
H20 Fun
Perry, J.
Perry, J.
Pocock J.
Tanby Swimming Pools
Pocock J.
Tanby Swimming Pools
Sedgwick, D.
H20 Fun
Sedgwick, D.
H20 Fun
Trousdale, R.
Virgin Active Health Clubs
Trousdale, R.
Virgin Active Health Clubs
Williams, D.
Guncast Swimming Pools
Williams, D.
Guncast Swimming Pools
****************************************************
****************************************************
Heat Pumps &
Dehumidifiers
From a Spa to an Olympic-sized Swimming Pool
World Leaders in Heat Pump Technology
T 01621 856611
E sales@calorex.com
F 01621 850871
W www.calorex.com
17
Wilson’s Words of Wisdom
HAD POOLTESTER, WILL TRAVEL
So Thursday teatime just as ‘The
Simpsons’ is starting, the phone rings.
“Can you come to Cyprus as soon
as possible and write our procedures, we
have a water slide complex opening
Sunday and our insurers say we must have
them in place by then”.
“I can come next Wednesday” I
offer them, checking my diary. “No good!
We need you to come tomorrow”. “I
definitely can’t come tomorrow, it’s my
silver wedding anniversary on Saturday,”
I lied, “and I’m not leaving my wife, she
would kill me!”. “Bring your wife; we
will pay for her flight as well”.
Result or what! So we negotiate a
fee, just a pittance really, and we are on
our way.
The following day my wife and I
trek up to Gatport Airwick and shoehorn
ourselves onto an Easyjet flight bound for
Cyprus. Have you ever had the feeling
that you are being stalked? Well I have
identified my personal stalker who is only
about three years old with an inane grin
who invariably sits behind me on my
flights (now fifty-one flights since April
last year, but who’s counting)? Here, he
proceeds to use the back of my seat and
his feet to hammer out Ringo Starr drum
impressions, depriving me of any
opportunity to sleep. Fortunately I have
(well in reality, Lily) downloaded the third
series of ‘The Sopranos’ onto my tablet so
at least I had something to watch during
the five hours of the flight. I particularly
like the character that James Gandolfino
portrays. I will eventually get to watch all
of the eight serieses (or whatever the
plural of series is), and I’m sure James
Distributors to the Trade of Swimming Pool Equipment
FOR
PUMPS
Staxil Limited, Unit 8, Borers Yard, Borers Arms Road, Copthorne, West Sussex RH10 3LH
Tel: 01342 859198 Fax: 01342 718279 Website: www.staxil.co.uk E.mail: info@staxil.co.uk
18
Gandolfino will continue to excel in this
role. Now I don’t know what will happen
to James, so if you see me, don’t tell me
as it might spoil the end for me.
A stretched Mercedes greets us
(metaphorically that is) outside of the
airport and conveys us in style to a
superlative hotel where we are allocated a
suite with a commanding view of the
Med.
The next couple of days are spent
writing procedures and I just hate typing
on my laptop as it seems that half way
through a sentence (I can’t look at the
screen and type) the cursor has somehow
managed to leap back to the middle of the
previous sentence, resulting in complete
and utter nonsense. Whenever this
happens I promise myself I will get a
speech recognition programme to type as I
talk. I’m not sure how it will get on with
what someone recently described as my
farmer’s boy accent. It would be
interesting to see what it would make of
‘furtilizur’, combined arvestur or even
kalsium ipurklorite.
So with the Normal Operating
Procedures (NOP) and the Emergency
Action Plans (EAP) Risk & COSHH
assessments all written I then take their
staff through ISPE-endorsed training and
that’s it, I think.
“Oh no it’s not”, their boss tells
me, “what about a drill!” Already I can
see the lifeguards grinning animatedly at
the thought. They’ve guessed it, someone
in the pool, pretending to drown. That’s
gonna be meat and drink to them, an
absolute doddle. However in the back of
my mind a perverse thought starts to
germinate and grow.
Next a plant room inspection and
for a change they have automatic dosing,
albeit a redox system. This is one of the
few pools that I have visited around the
med in the last couple of years that did not
rely on manual dosing. Sadly there was
not
a
flocculation
system,
but
frighteningly there was cal hypo stacked
alongside Trichlor and Dichlor, the
potential for an explosion, high. By now
the boss had bartered with me for my
Lovibond photometer, TDS meter and
infra red thermometer, making more room
in my suitcase for cheap cigarettes for my
mates up the rugby club. The pool plant
attendant is overjoyed as he is now able to
measure combined chlorine and cyanuric
acid, both substances that he had never
heard of until the course, two hours ago.
Allen (extreme left) pondering what he
may be able to swap for his test kit.
So following a water testing
session and later that day, together with
the group engineer and the architect we
climb to the top of the slide ride tower to
execute my perverse scheme. Here I
pretended to have a heart attack, an Oscar
winning performance even though I say so
myself as I lie there recalling the reason
why I had
purchased a stair-free
bungalow. The two lifeguards stared at
me, initially asking, “are you joking?” but
after climbing in excess of forty steps I
obviously looked the part. In fairness to
them they reacted well and within two
minutes the senior lifeguard arrived,
panting healthily, complete with a defib
machine. By then I had got my second
wind and was able to explain to them I
was conducting a drill and turned down,
much to their disgust, the relatively unique
opportunity of being defibrillated. I asked
how long it would take for the emergency
services to get to site and was told,
19
“fifteen to twenty minutes”. I then asked
for their procedures to sustain life for that
period and whether they would leave me
up there or get me down. One of the
lifeguards said he would keep me where I
was, keep me warm (no problems there, it
was 27OC) and await the paramedics to
make the decision on whether or not to
move me.
Allen (on floor) auditioning for
a part in The Sopranos
The head Honcho lifeguard who
had to run to get to me and was still
somewhat out of breath, suggested with
just the slightest hint of malevolent
humour, that he would get me down to
ground level by utilising the slide. This
was in fact an option that should not be
discounted, especially in indoor facilities
that sometimes had spiral staircases.
Allen, looking remarkably well, (2nd from
right) with the Cyprus delegates.
So after five days of balmy weather
it was back to a cold wet miserable United
Kingdom and of course you, my loyal
reader.
PS if you can take any more of this
diatribe,
just
email
me
at
info@studiesinwork.co.uk and I will send
you the electronic version of my Pool and
Spa News letter. It is free of charge.
Please feel free to circulate it but if you
don’t like it, there is a button on the right
hand side of the keyboard that says
‘delete’. I need say no more.
Allen J Wilson, FISPE. (As seen on TV!)
President ISPE
**************************
SPATEX 2015
Sunday 1st to Tuesday 3rd February, 2015
At the Jaguar Exhibition Halls,
The Ricoh Arena, Coventry
The next issue will have full details of the
ISPE Technical Programme.
20 ISPE MAGAZINE Vol. 25 No. 2
th
The
The ISPE’s
ISPE’s 107
107th One-Day
One-Day Seminar,
Seminar,
Spas
(Parts
2
and
3)
Spas (Parts 2 and 3)
Colin Jenkinson, MISPE opened the
Colin Jenkinson, MISPE opened the
proceedings with his presentation ‘How
proceedings with his presentation ‘How
to look after and treat display spas’.
to look after and treat display spas’.
Colin Jenkinson, MISPE
Whilst covering the economic
Whilst covering the economic
benefits of looking after spas and hot tubs
benefits of looking after spas and hot tubs
on retail premises the main focus of the
on retail premises the main focus of the
presentation related to the safety
presentation related to the safety
implications
for
individuals
and
implications
for
individuals
and
businesses that failed to look after their
businesses that failed to look after their
spas effectively.
spas effectively.
Emphasising the importance of
Emphasising the importance of
businesses taking a proportionate riskbusinesses taking a proportionate riskbased approach to the safety issues
based approach to the safety issues
associated with display spas, Colin
associated with display spas, Colin
identified several areas retailers should be
identified several areas retailers should be
addressing in their risk assessments
addressing in their risk assessments
including;
including;
 Legionella
 Legionella
 Drowning
 Drowning
 Chemical safety
 Chemical safety
 Microbiological risks
 Microbiological risks
 Manual handling
 Manual handling
 Safe storage of display
 Safe storage of display
Illustrating with recent court cases
Illustrating with recent court cases
examples where businesses have failed
examples where businesses have failed
effectively manage risks associated with
effectively manage risks associated with
the safe storage of displays.
the safe storage of displays.
Microbiological and particularly
Microbiological and particularly
Legionella risks were discussed in more
Legionella risks were discussed in more
detail,
with
explanations
to
its
detail,
with
explanations
to
its
background, groups in the population that
background, groups in the population that
may be more susceptible and linking this
may be more susceptible and linking this
to how people may contract the disease in
to how people may contract the disease in
a retail environment with reference to
a retail environment with reference to
outbreaks of Legionnaires’ Disease
outbreaks of Legionnaires’ Disease
associated with spa displays in the
associated with spa displays in the
Netherlands and Belgium back in 1999.
Netherlands and Belgium back in 1999.
The updated L8 ACOP and
The updated L8 ACOP and
associated technical guidance along with
associated technical guidance along with
the HSE Management of Spa Pools may
the HSE Management of Spa Pools may
be used to control these risks, Colin
be used to control these risks, Colin
pointing out that all the guidance was
pointing out that all the guidance was
freely available from the HSE.
freely available from the HSE.
With the reported cases in Europe
With the reported cases in Europe
and the guidance having been in place in
and the guidance having been in place in
London
Pool
Company
LtdLtd
LondonSwimming
Swimming
Pool
Company
London Swimming
Pool
Company
Ltd
Engineering
Excell
ence
Engineering Excellence
Engineering Excellence
Specialising
in in
below
ground
andand
moving
floorfloor
pools.
Specialising
below
ground
moving
pools.
Specialising
in below
ground and
and design,
moving custom
floor pools.
Services
consultancy
poolpool
Servicesinclude
include
consultancy
and design,
custom
Services include
consultancy
and
design, custom pool
plant
and
water
treatment.
plant and water treatment.
plant and water treatment.
020
0208874
88740414
0414
020
8874
0414
www.londonswimmingpools.com
138
Replingham Road, Southfields, London SW18 5LL
138Replingham
Replingham
Road,
Southfields,
London
SW18
138
Road,
Southfields,
London
SW18
5LL 5LL
21
the UK for a number of years Colin
indicated that retailers should have few
excuses not to be aware of the risks. This
said, Colin then discussed the case
involving the prosecution of B&Q in 2008
and the more recently reported case in
Staffordshire in 2012, wondering what
lessons have we actually learnt and how
well as an industry have we
communicated these findings.
The presentation concluded with a
warning that businesses linked in the
future to outbreaks of Legionnaires’
Disease that results in a fatality may well
be defending Corporate Manslaughter
charges in addition to the general health
and safety legislation in place.
A copy of the presentation is
available
for
download
from
www.lesiuresafetytraining.com
colinjenkinson@leisuresafetytraining.com
**************************
Water Treatment for Domestic Spas –
What to Tell Your Customer
Bayrol Product Manager for Pollet Pool
Group, Jimmy Lamb, TnISPE(Cert.)
Jimmy Lamb
Jimmy offered tips about what sort of
advice to provide a domestic hot tub
owner right from the point of initial
22 enquiry, through the sales process of the
hot tub, to commissioning and after sales
service.
Jimmy has a wealth of experience
in wholesale and retail. He has sold,
installed and serviced many hot tubs over
the years working for himself and others.
Many questions are asked at the
initial point of enquiry to include the
typical, How much is that one?
How many jets?
How many seats?
What are the running costs?
What about chemicals?
The key is to keep things as simple
as possible and not scare off the potential
customer, explained Jimmy. The prospect
is seeking assurance that you are a
company to do business with. You need to
know your product and be able to support
it professionally after the sale and
installation, it is therefore important to
make that prospect feel at ease by
demonstrating and promoting your after
sales services. Dedicate somewhere in the
showroom to a ‘Credibility Wall’ where
you can post training certificates achieved
by members of staff and/or association
membership certificates.
On the subject of water treatment
we can all too often baffle the customer
with science, talking about pH, Total
Alkalinity and Calcium Hardness but be
honest and keep it simple. The two most
important aspects of hot tub water
treatment is a disinfectant and a good pH
balance. Help the customer master this in
the early stages and encourage them to
visit you regularly as their hot tub
professional to carry out a full water
balance diagnostic using an appropriate
water testing kit.
Creating habits will help your
customers to maintain good clean hygienic
hot tub water. For example, a weekly
regime of testing and adjusting the pH &
disinfectant, rinsing the filter and cleaning
the waterline. Add a simple shock dose
product to oxidise unfilterable wastes.
Once a month change the filter
cartridge for a clean filter. At a maximum
of 3 months, drain, clean and refill with
fresh water.
A simple care guide with a check
sheet that is applicable to the customer’s
hot tub and treatment method will also
help the customer to achieve good habits.
Jimmy said that something that
worked very well for him, was if an
existing customer was in the shop for a
water test or replenishment stock of
chemicals, whilst on a sales pitch, he
would invite the existing customer to
make comments about their experience.
You will then find your customer doing
the selling for you!
Offering a ‘Hot Tub Master Class’
as part of your aftersales package is
probably one of the most powerful
marketing initiative that you can do. An
educational evening geared up to provide
your hot tub customers with enough easyto-understand information will help them
to manage their water treatment regime
more effectively. Once your customers
have a better understanding, the chances
are they will experience fewer problems
and enjoy their tub more to the full. This
is something Jimmy offers to his Bayrol
customers. He presents a two-part
presentation based on the new Spa Time
range by Bayrol at a venue of the dealer’s
choice or at their showroom if space
permits. This initiative offers the dealer a
great opportunity to promote their
business, introduce new products and
helps them to build customer & brand
loyalty.
Jimmy told the story that he once
had a prospective customer at a training
night, who by chance sat with a customer
with an identical hot tub to which the
prospect was interested in. By the end of
the evening, the customer had sold the tub
for him and the prospect was in the
following morning to put down a deposit.
For more information you can contact
Jimmy on 07741 263035
jimmy.lamb@polletpoolgroup.co.uk
23
The Institute’s 1st One-Day Seminar - October 1981, at
Rutherford’s, Battle, East Sussex.
In the previous ISPE Magazine (April 2014) we asked readers to try to identify the delegates
pictured at the first Institute Seminar. I won’t say we have been inundated with responses, but
those we have received are listed below. Names that were offered did vary but some were more
consistent than others, and there are still plenty of gaps. Please let us know if you can fill in any
blanks or if you disagree with any of the names we have included. For a larger picture see the
last ISPE Magazine.
1
8 John
Beresford
Baynes
15
2
Martin
Peters
9
Molly
Alcock
16
3
Norman
Mindel
10
22
Tony Ellis
23
John Asher
24
29
John
Alltimes
30
Graham
Rutherford
31
Jim
Johnson
24 17
4
Gary
Caruthers
11
Selwyn
Mindel
18
Howard
Gosling
25
Andrew
Asher
5
Richard
Adams
12
David
Adams
19
6
Ron
Stempfer
13
Gerry
Hedges
20
7
Eddie
Bjarnsson
14
26
27
Bryan
Williams
28
Peter Lang
21
Swim in Space
© John Dawes
Space Walking is like scuba-diving where
an Aquanaut can move with 3D-like
expression, forwards and backwards,
up and down. In similar environmental
existence, a swimmer in water is
weightless, just like the Astronaut
in space. That’s why the Americans
built mid-1990s a huge NASA Neutral
Buoyancy Laboratory (NBL) – i.e.
swimming pool – at the Johnson Space
Center in Houston, Texas, to train their
Astronauts to move, work and survive on
future space missions.
The Russians had already created
the Yuri A. Gagarin State Scientific
Research-and-Testing Cosmonaut Training Centre (GCTC) in Star City within
reasonable reach of Moscow. That forest
area became Russia’s down-to-earth
International Space Station (ISS) training
facility, originally known as ‘Military
Unit 26266’, the most secret base for
potential Soviet Cosmonauts.
that with an Olympic pool of 50x25m
with minimum 2m depth.
NBL pool walls are nearly 2m
thick and the US tank took a month to
fill with fresh chlorinated water. Water
treatment employs standard filtering,
pumping and chlorinating systems with
water quality continuously monitored
for chlorine, pH and temperature.
Temperature is important, since to avoid
the potential effect of hypothermia in
support divers, pool water must be kept
at between 28/30 degrees Centigrade.
Chemically balanced water is essential
to minimise corrosion effects on training
mock-ups and equipment. The pool water
turnover approaches 20 hours.
An NBL pool – “the next best thing to
Space”
Sand filters for NASA’s NBL space-pool
(Courtesy of NASA)
NASA Neutral Buoyancy Lab (NBL)
Houston. (Courtesy of NASA)
The NBL is essentially a
‘Space Pool’ where Astronauts kitted
out in full space suits ‘prepare for
upcoming missions’ by performing tasks
underwater in an extremely large indoor
tank that holds 23 million litres of water
(an Olympic pool offers 10 times less
litres). The NBL water space measures
62x31m and is over 12m deep: compare
The entire tank is large enough
to take a full size mock-up of the
International Space Station (ISS) module
and to test payloads required by NASA,
or accept visiting vehicles from the
European Space Agency (ESA), Japan
Aerospace Exploration Agency (JAXA),
etc.
Neutral Buoyancy (i.e. weightlessness) is invaluable for training
Astronauts, testing procedures and
developing hardware. The ‘neutral
condition’ describes a balance between
sinking and floating, thereby simulating
25
a feeling of being truly weightless.
When an item of space equipment (or
a suited Astronaut) is lowered into the
pool by overhead crane, it is weighted
in the water by support divers to achieve
minimal buoyant force and minimal
rotary moment about the centre of mass.
While the Astronaut may be neutrally
buoyant, there is still a feeling of weight
inside the suit. Water adds drag and
hinders movement making some tasks
more difficult, and others easier, in the
NBL pool in comparison with zero
gravity, aka microgravity out in Space.
weightless within their suits, they are
forced to lean against whatever surface
is beneath them and this can be most
uncomfortable if they are orientated
‘head-down’ in the pool, making precise
suit sizing hyper-critical.
An ESA Astronaut trains to space-walk
at the NBL pool. (Courtesy of NASA)
Designing an NBL scheme
For those who might fancy designing
an NBL pool to prepare their client for
space missions involving Space Walks,
it is necessary to know off-by-heart
Archimedes Principle and to consider
employing the following systems:
It’s good to get a beer after a hard day
space-walking! (GigaPica)
In water, it is difficult to set an
object in motion and then to maintain it
in motion, though it is easier to keep that
object stationary. The effect is opposite
in Space. However, such ‘drag effect’
in water can be minimised by doing
tasks slowly. But, as Astronauts are not
•all the normal environmental controls;
•multiple cranes and hoists;
•comprehensive underwater lighting;
•closed circuit television;
•communications network;
•diver voice communication provision;
•breathing gas unit (i.e. Nitrox – an
oxygen enriched gas to reduce the
probability of the bends because of the
pressures encountered at depth);
Plastica
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Fax 01424 857858
ispe@plasticapools.net
www.plasticapools.net
The UK’s Leading Independent Swimming Pool Manufacturer and Distributor
26
•hyperbaric treatment chamber (pressure
vessel);
•robotic equipment;
•test control room support;
•utility support;
•sufficient administrative and viewing
space;
•provision for technical support
functions;
•Extra-Vehicular Activity (EVA) Space
suit support functions;
•mock-up support;
•fire, emergency & resuscitation back-up.
The ability to Space Walk
effectively and to work efficiently outside
of a base-station or inter-planetary
transport ship is the cornerstone for
current and future Space travel: an
NBL pool facility at home base is the
foundation for successful preparations.
underwater mock-up, under conditions
of neutral buoyancy to prepare for
the next Soyuz Spacecraft flight from
Baikonur Cosmodrome. Collaboration
between Russia and America developed
the ISS project in a 250 mile high orbit
and has kept both nations on their toes
in the Space race, introducing a shared
investment for 21st Century potential
Space travel.
The underwater International Space
Station (ISS) mock-up
Zvezda module mock-up at the Gagarin
Centre. (Picture supplied with thanks)
The Russians were first to
send a man into Space (Yuri Gagarin,
April 1961) and first to inaugurate a
Cosmonaut Training Centre (Star City,
January 1960). The water in their NBL
pool is distilled.
The Russian facility first opened
its doors to the Americans – grudgingly –
in 1973, when NASA Astronauts – who
suffered culture shock – began training
for their part in the Apollo-Soyuz Test
Project. The Russian Hydro-laboratory
made it possible to practice extravehicular activities for International
Space Station (ISS) training in an
Zvezda module training for cosmonauts.
(Picture supplied with thanks)
The Hubble Space Telescope (HST)
Practising space-work repair for the
Hubble Space telescope.
(Courtesy of NASA)
The Hubble Space telescope
developed by NASA and ESA, to be
27
carried into orbit by a Space Shuttle, was
designed to try to get a deep view into
Space and time, further than any landbased observatory might ever achieve.
When launched in 1990,
Hubble’s main mirror turned out to have
been ground incorrectly, ruining the
telescope’s capabilities. The outer edge
of Hubble’s mirror had been machined
too flat, in fact, out of true by one-fiftieth
the thickness of a human hair. Credibility
of the Space programme was on the line,
so NASA, under threat from Congress,
considered every possible solution, no
matter how weird, to fix such a major
problem. They achieved this remarkably.
One of their oddest ‘repair’
proposals meant ‘fitting suitable
prescription glasses to correct the distorted
Hubble mirror’. Adding new ‘specs
proved to be the most practical solution,
becoming known as Corrective Optics
Space Telescope Axial Replacement
(COSTAR) testing. Telescope optics
were then improved with a servicing
SUPPLIERS TO THE
TRADE
*CHEMICALS
* AUTOMATIC COVERS
* COUNTER CURRENTS
*PUMPS
* PIPES, FITTINGS
& VALVES
mission in 1993. That mission installed
the corrective lenses and a replacement
camera, in total involving 35 hours of
Space work for the Astronauts across 5
days.
NASA’s highly successful
Space Walk repair programme for Hubble
has resulted in phenomenal scientific
discoveries made across billions of light
years, almost to the beginning of Time.
Vast amounts of data and
amazing images from Space have now
been collected over nearly a quarter of
a Century. The Hubble Space Telescope
has changed the way we see the Universe.
And that unique repair work in orbit
was only made possible by preparing,
performing and testing the delicate task
in an NBL pool beforehand.
Hubble has been repaired only
once, but it has been upgraded four
times since. Obviously, an NBL pool
facility is essential to the future of Space
exploration.
John Dawes – June 2014.
*****************************
CAPTION COMPETITION
ISPE Member John Taylor has kindly
supplied the picture below and offered
an appropriate prize for the best caption.
STAXIL Ltd
UNIT 8, BORERS YARD
BORERS ARMS ROAD
COPTHORNE
WEST SUSSEX RH10 3LH
TEL: 01342 859198
FAX: 01342 718279
e-mail: info@staxil.co.uk
28
Send your captions to ross@ispe.co.uk
New Members and Students
We extend a very warm welcome to those that have recently joined (or re-joined) the
Institute of Swimming Pool Engineers.
Carter, S.
Castles, M.
Chadwick, C.
Craik, J.
Darby. C.
Heath, O.
Hill, L.
Hillis, P.
Long, T.
Moore, J.
Newson, M.
North, T.
Osborne, D.
Payne, M.D.
Stephenson, C.
Webb, S.
Yates, K.
-
Notts.
DP Pools and Leisure
Newson Swimming Pools
Jenesis Services
Garsons
Deep End Pools
Deep End Pools
Poolcourt Ltd. (Rep. of Ireland)
Polaris Pools Ltd.
West Sussex
Newson Swimming Pools
Pool Pros Ltd.
Meredith Solutions (New Zealand)
KLM Pool Services Ltd.
Garsons
Lighthouse Pools
800 Group Ltd.
***************************************************
John Asher Retires from ISPE Council
We were very sorry to receive a letter from John Asher back in March (just too
late for inclusion in the previous issue of the ISPE Magazine) announcing his
retirement from the Institute Council.
John joined the Institute almost on its formation and was elected to
Council on 24th September 1981. Until March, he, along with Selwyn Mindel,
was the longest serving Institute Council member. He was present at the first
ISPE seminar in 1981 and has been present at many others since.
John has been an enormous asset to the Institute and has worked
tirelessly for many years. He has presented seminars, workshops, SPATEX
presentations, contributed countless articles for the ISPE Magazine, helped
with study course updates and given advice, help and support to hundreds of
Institute members and students (and non-members too) over the years.
On a personal note John was a great friend of Molly’s, and both
Molly previously, and I have, always enjoyed his friendship, kindness, great
humour and support. We had many laughs over the years!
John is keeping busy with his Trade Aid project and remains an
Honorary Fellow of the Institute. He has offered to continue to help anyone he
can with pool problems or questions for which we are most grateful.
A huge thank-you to John seems completely inadequate. We wish
John all the very best in his retirement from Council.
Ross Alcock – June 2014
29
Tales from the Other End of the Bar
With a nod towards the ‘village pump’
Whilst Molly, Old Charlie, the Vicar, his
‘friend’ and others were at one end of the
bar, some of us youngsters used to have
our own corner at the other end, away
from Old Charlie, who always waved his
stick if any of us biked too close to him,
and the Vicar’s ‘friend’ who had been
known to pick his smelly dog up, if we
passed too close to him.
Often the youngsters populated the
bar later in the evening, long after the
‘olduns’ had tottered off home. On a busy
evening, if it wasn’t immediately obvious,
you could always tell if Molly had left for
the evening by the fact that she often left a
large whisky behind the bar with cling
film over it, ready for the next day. Molly
would say yes to another drink and then
remember she had left the oven on or not
fed the cat, or something, and had to dash
off home.
The Jolly Landlord fancied himself
as a bit of a chef and used to revolt those
of us with simple tastes by introducing his
new ideas to us sometimes. This might
take the form of a plate of something
slimy with orange bits in it, or perhaps an
amorphus lump of something in batter,
which on first glance could be an onion
ring, but was far more likely to be
something from the sea, such as a octopus
tentacle or something equally as
disgusting.
One evening, the Jolly Landlord
said he had made the decision to
completely re-vamp the pub menu and
bring a continental flavour and feel to the
proceedings, ideal on the Suffolk-Essex
border, eh?
Firstly, the house ‘specials’ would
be going. This included the homemade
steak and kidney pie, chilli, and beerbattered cod and chips.
I didn’t get into the pub much at
lunchtimes, but living in the village and
being in there on many evenings, I knew
that the ‘specials’ were extremely popular,
30 not just with the locals but with visitors
from further afield too.
Of course it was not up to us to
question the Jolly Landlord but eyebrows
were certainly raised at our end of the bar
when he announced further plans to his
imaginative new food arrangements.
The back bar area would be
removed and in its place would be a brand
new glass fronted display refrigeration
unit. This would house a selection of
(mainly continental) cheeses and some
rather obscure items of salad, in addition
to
the
more
usually
accepted
accompaniments of lettuce, tomatoes and
cucumber, together with various cold
meats and coleslaw. There would also be a
selection of dips and dressings.
In the far corner of the bar where
the youngsters normally gathered, a brand
new Jacket Potato oven would be
installed. For health and safety reasons
the area three feet to its proximity would
become a ‘No Service Area’, to prevent
anyone leaning against the oven or, as was
more likely, pushing it off the bar onto the
floor.
This general arrangement did not
go down well with the locals, young or
old, or the casual visitors.
Normally everything worked fine
in that the youngsters were at one end of
the bar, the olduns at the other and the
‘no-go’ bit in the middle, a sort of noman’s land, of about six feet in length,
was the natural area for “strangers” to get
to the bar.
Of course with the new spud
machine (as it became known) in place,
we all had to move three feet towards the
olduns’ end of the bar. They didn’t want
us in their laps, and if you knew Old
Charlie, you wouldn’t want to be in his lap
or anywhere near it either. The visitors
also had less space in which to be served
and whilst everyone in the pub was
reasonably accommodating to visitors and
generally friendly, there was plenty of
shuffling around and moving of chairs and
bar stools when the place got busy and
particularly at changeover time, the half
hour or so when the olduns started to drift
off for the night and the youngsters started
to arrive.
Despite much complaining, mainly
from Old Charlie, who didn’t like any
change, anywhere, the alterations went
ahead and soon there was a grand launch
of the new menu.
The Jolly Landlord had tried to get
a local celebrity to come and do a great
unveiling of the new display fridge but in
the end as this had not been possible to
arrange, the Vicar got the local Bishop, or
someone, to come and bless the spud
machine and he and his retinue all had a
glass of sherry on the first lunchtime of
the new regime.
On the first day (Monday) the Jolly
Landlord put 12 spuds in the spud
machine at about 11am so they would be
ready by 12ish (ready for the rush!). He
sold just two. That night he handed us the
cold spuds and we all ate them like apples.
Apparently the Vicar’s ‘friend’ had been
offered one earlier but had turned it down
as he didn’t like all the nasty black bits on
the skin.
The next day, being cognisant of
the potential wastage, the Jolly Landlord
put five spuds in the machine. He sold
them all by 12.15 and finished up
microwaving five more as the oven took
far too long for instant service.
Wednesday was usually a busy day
with the local auction going on, and it
being the day the bus stopped outside the
pub at 12.30pm, he was, again, ready for
the rush. He filled the spud machine to its
capacity of 25 good sized spuds, all hand
picked from his large sack in the corner of
the kitchen, which had become largely
redundant
under
the
new
menu
arrangements. He sold just one. That
night we had a spud party and all happily
munched on cold spuds.
The Jolly
Landlord, never one to miss an
opportunity, whilst giving the spuds to us
for nothing, then tried to get us to part
with some money for some coleslaw or
one of the dips from the display fridge
which, by the third day, were looking
slightly past their best.
On the Thursday, ten spuds were
prepared and they sold out by 12.30. The
next day, twenty, and none were sold, with
the few customers who took lunch
preferring sandwiches and salad, as they
hadn’t got their spud-teeth in presumably.
This farce continued for about a
month. Spuds were cooked, cooled down
all afternoon and given away free in the
evening (an excellent addition to a good
pint of ale!). Cold meat turned up at the
edges and was consigned to the bin, along
with salads from far flung countries that
nobody could pronounce.
One Monday lunchtime, a bank
holiday, I wandered in, and there was a
blackboard above the bar announcing
‘Today’s Special - Chilli’.
Looking
around, most tables were occupied by
people busily tucking in.
The ‘specials’ were increased over
the next few days, with pies and cod and
chips being offered once again and the
new display fridge stood empty, as did the
spud machine.
On the Friday evening, Molly had
asked me to call into her’s on my way to
the pub to collect some bottles for the
bottle bank, which was situated behind the
pub. I nipped round the back to deposit
the bottles and sitting next to the bottle
bank was the spud machine. Its chimney
was slightly to one side and there was a
large dent in it.
Inside the pub the ‘No Service’
sign had vanished and our end of the bar
was restored to its former glory.
Everyone was happy again and a few
telephone calls brought some of the olduns
back in to share the good news.
There was a huddle at the olduns’
end of the bar as they all “assisted” the
Jolly Landlord to compose a for sale
advert for both the glass-fronted fridge
and the spud machine. Happy days!
Ross Alcock – June 2014
31
Situations Vacant
Swimming Pool Construction Engineer
Tanby Construction Ltd. (Tanby Swimming Pools)
This is an exciting role for a “hands on” individual, who enjoys working out on-site using
their own initiative, working predominantly in Kent, Surrey & Sussex.
 Salary is negotiable, depending on experience and skills,
 Full UK Driving licence required.
 ISPE Qualified would be advantage but not essential.
 Company Vehicle provided.
 Must have common sense and confidence to work unsupervised.
 Must have some construction experience and working with tools.
 Engineering experience is advantageous.
 Previous knowledge of swimming pools would be advantageous but is not essential.
 Must have willingness to learn.
 Must be professional, friendly and confident in nature with the ability to
communicate well with both clients and colleagues.
 Must have ability to follow verbal or written instructions.
 Must have attention to detail and the ability to get things done!
 Must have ability to find solutions.
 Must be physically fit and able to work within a busy “hands on” environment.
Hours: 8.00am - 6.00pm (Summer) / 8.00am to 4.00pm (Winter) - Monday to Friday
Applications to Chris@tanbypools.co.uk
*************************************
Experienced Swimming Pool Construction Worker
Falcon Pools Limited are currently looking for a swimming pool construction worker.
Applicants must be experienced in groundwork, brick and block laying,
rendering and paving.
Applicants must have a clean driving licence and a holder of a CSCS card would be
an advantage but not essential.
Send your CV to: Falcon Pools Limited, Bourne Valley Garden Centre, Woodham Park
Road, Woodham, Addlestone, Surrey, KT15 3TH or email diane@falconpools.co.uk
*************************************
ISPE Publications
For an up-to-date list of currently available ISPE Technical Papers, including the newly
updated ‘Water treatment for Pool Operators’ title, please see the ISPE website under
‘Publications’. Also don’t forget that any breaking news stories in between ISPE Magazine
publication dates will be added to the ISPE website under ‘News’. See www.ispe.co.uk
32

June 2014

Transcription

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