we stand for what`s possible. - Penn Liberty Bank Customer

W S F S
B A N K
WE STAND
FOR WHAT’S
POSSIBLE.
W E L C O M E
G U I D E
MISSION
We Stand For Service
VISION
We envision a day when all of our constituents say,
“I can’t imagine a world without WSFS.”
STRATEGY
Engaged Associates delivering Stellar Service growing
Customer Advocates and value for our Owners.
SM
VALUES
At WSFS we:
• Do the right thing
• Serve others
• Are open and candid
• Grow and improve
Welcome to WSFS Bank.
We’re excited to have you as part of WSFS Bank!
To help you make your transition to WSFS as smooth
and seamless as possible, we are providing this
booklet as an overview of what to expect during
the coming months. This guide will introduce
you to your new WSFS accounts as well as
provide detailed account descriptions,
disclosures and key dates. Please review
this information carefully.
If we can answer questions, ease
your transition, or help you better
understand the opportunities
available to you, please call us
at 1-844-937-8263.
Our Customer Contact Center is open seven days a week:
7:00 a.m. – 7:00 p.m. Monday – Friday and 9:00 a.m. – 3:00 p.m.
on Saturday and Sunday. The WSFS Bank Team is committed to
providing you stellar service, and is dedicated to helping you achieve
your financial goals. Stop by any of our 43 branches to speak to one
of our Associates and experience firsthand why WSFS really does
“Stand For Service.”
TABLE OF CONTENTS
About WSFS Bank
2
Important Dates — Mark Your Calendar
6
Important Information
8
Commercial & Small Business Solutions
12
Commercial Checking Solutions
12
Small Business Checking Solutions
13
Cash Management Solutions
14
Business Savings Solutions
15
Business Lending Solutions
16
Nonprofit & Community Checking Solutions
17
Nonprofit & Community Savings Solutions
17
WSFS Business Mobile Banking
18
Non-Personal Deposit Services Schedule
19
Wealth Management Solutions
22
Relationship Reference Guide
Inside Back Cover
1
ABOUT WSFS
Serving Our Communities Since 1832
WSFS Bank is the seventh oldest bank in the
United States still in operation today. Founded
in 1832, WSFS Bank was chartered seven days
before the City of Wilmington. In the early 19th
century, the few savings institutions that existed
served affluent landowners and businesses. A
committee of Delaware leaders gathered to plan
a bank that would serve the working class –
those who most needed help in conserving and
building their financial resources. On February
18, 1832, the Wilmington Savings Fund Society
opened in a small rented room next to the
Town Hall.
Today, WSFS continues to be a service-oriented, locally-managed, community
banking institution. The WSFS Bank mission is, “We Stand For Service®.”
Our mission speaks to who we are and what we do. As we serve, we
strengthen; and as we strengthen, we have more opportunities to serve.
It’s a virtuous cycle that enriches our organization and our community.
2
Managing All Your Financial Needs
WSFS Bank is the oldest, locally managed bank and trust company
headquartered in the Delaware Valley. WSFS has 63 offices located in
Delaware, Pennsylvania, Virginia and Nevada, and provides comprehensive
financial services including commercial banking, retail banking and trust
and wealth management.
WSFS has many subsidiaries and divisions to help you manage all your
financial needs. Cash Connect® is a premier provider of ATM vault cash and
related services that operates more than 450 ATMs for WSFS Bank. Christiana
Trust® provides fiduciary and investment services to personal trust clients,
and trustee, agency, custodial and commercial domicile services to corporate
and institutional clients. WSFS Wealth Investments provides insurance and
brokerage products primarily to our retail banking clients. Cypress Capital
Management, LLC is a registered investment advisor with a primary market
segment of high net worth individuals offering a balanced investment style
focused on preservation of
capital and current income.
Array FinancialTM is a leading
Delaware Valley mortgage
banking company, specializing
in a variety of residential
mortgage and refinancing
solutions, and Arrow Land
TransferTM is a related abstract
and title company.
3
63
Branch and Loan Production
Office Locations
OFFICES
•
WSFS BANK CENTER CORPORATE HEADQUARTERS
INDICATES WSFS BRANCH OFFICE OR LOAN PRODUCTION OFFICE
NOT SHOWN ON MAP: ANNANDALE, VA (LPO)
WSFS
FRANCHISE
CORPORATE HEADQUATERS
DELAWARE BRANCHES
WSFS Bank Center
500 Delaware Avenue
Wilmington, DE 19801
Airport Plaza
144 North DuPont Highway
New Castle, DE 19720
PENNSYLVANIA
BRANCHES
Brandywine —Inside Safeway
2522 Foulk Road
Wilmington, DE 19810
Concordville*
The Shoppes at Brinton Lake
979 Baltimore Pike
Glen Mills, PA 19342
Branmar
1712 Foulk Road
Wilmington, DE 19803
Devon
209 W. Lancaster Avenue
Devon, PA 19333
Camden
4566 South DuPont Highway
Camden, DE 19934
Edgmont
5000 West Chester Pike
Newtown Square, PA 19073
Canterbury
105 Irish Hill Road
Felton, DE 19943
Frazer*
Westgate Plaza
309 Lancaster Avenue
Frazer, PA 19355
College Square
115 College Square
Newark, DE 19711
Glen Mills
395 Wilmington-West Chester Pike
Glen Mills, PA 19342
Havertown*
500 East Township Line Road
Havertown, PA 19083
Kennett Square
100 Old Forge Lane
Kennett Square, PA 19348
Lansdowne*
9 East Baltimore Pike
Lansdowne, PA 19050
Lawrence Park*
541 Lawrence Road
Broomall, PA 19008
Media
7 East Baltimore Avenue
Media, PA 19063
Newtown Square*
Newtown Square Shopping Center
3590 West Chester Pike
Newtown Square, PA 19073
Oxford (Limited services)
59 South Third Street
Suite 1
Oxford, PA 19363
Secane*
925 Providence Road
Secane, PA 19018
Springfield*
153 Saxer Avenue
Springfield, PA 19064
West Chester
400 East Market Street
West Chester, PA 19382
4
Concord Square
4401 Concord Pike
Wilmington, DE 19803
Delaware City
145 Clinton Street
Delaware City, DE 19706
Dover Mart
290 South DuPont Highway
Dover, DE 19901
Middletown
400 East Main Street
Middletown, DE 19709
Midway
4601 Kirkwood Highway
Wilmington, DE 19808
Milford
688 North DuPont Boulevard
Milford, DE 19963
LOAN PRODUCTION OFFICES
Annandale
7010 Little River Turnpike
Suite 330
Annandale, VA 22003
Dover
160 Greentree Drive
Suite 105
Dover, DE 19904
Millsboro
26644 Center View Drive
Millsboro, DE 19966
Sussex
19339 Coastal Highway
Suite 200
Rehoboth Beach, DE 19971
Ocean View
69 Atlantic Avenue
Ocean View, DE 19970
Plymouth Meeting
450 Plymouth Road
Suite 306
Plymouth Meeting, PA 19462
Pike Creek
4730 Limestone Road
Wilmington, DE 19808
Prices Corner
3202 Kirkwood Highway
Wilmington, DE 19808
Rehoboth Beach
19335 Coastal Highway
Rehoboth Beach, DE 19971
Seaford
Seaford Commons Shopping Center
22820 Sussex Highway
Unit #19
Seaford, DE 19973
MORTGAGE OFFICES
Array Financial
510 West Lancaster Avenue
Haverford, PA 19041
Retail Services Center
115 College Square
Newark, DE 19711
WEALTH MANAGEMENT OFFICES
WSFS Wealth Center
3801 Kennett Pike
Suite C-200
Wilmington, DE 19807
Fairfax
2005 Concord Pike
Wilmington, DE 19803
Selbyville
Strawberry Center
38394 DuPont Boulevard
Unit #2
Selbyville, DE 19975
Christina Trust
West Coast Wealth Management Office
101 Convention Center Drive
Suite P109
Las Vegas, NV 89109
Fox Run
210 Fox Hunt Drive
Bear, DE 19701
Smyrna
400 Jimmy Drive
Smyrna, DE 19977
Cypress Capital Management, LLC
3801 Kennett Pike
Suite C-304
Greenville, DE 19807
Glasgow —Inside Safeway
2400 Peoples Plaza
Newark, DE 19702
Trolley Square
9A Trolley Square
Wilmington, DE 19806
Greenville
3908 Kennett Pike
Wilmington, DE 19807
Union Street
211 North Union Street
Wilmington, DE 19805
Harrington
7 Commerce Street
Harrington, DE 19952
University Plaza
100 University Plaza
Newark, DE 19702
Hockessin
7450 Lancaster Pike
Hockessin, DE 19707
West Dover
1486 Forrest Avenue
Dover, DE 19904
Lantana
6274 Limestone Road
Hockessin, DE 19707
West Newark
201 Suburban Plaza
Newark, DE 19711
Lewes
34383 Carpenters Way
Lewes, DE 19958
WSFS Bank Center
500 Delaware Avenue
Wilmington, DE 19801
Long Neck
25926 Plaza Drive
Millsboro, DE 19966
OTHER OFFICES
Cash Connect®
500 Creek View Road
Suite 100
Newark, DE 19711
Operations Center
Wilmington, DE
TELEPHONE CUSTOMER SERVICE
(888) WSFSBANK
(888) 973-7226
ONLINE & MOBILE BANKING
wsfsbank.com
m.wsfsbank.com
*Effective October 13, 2015
Wyoming
120 West Camden-Wyoming Avenue
Wyoming, DE 19934
5
IMPORTANT DATES — MARK YOUR CALENDAR
SEPT 8, 2015
OCT 5, 2015
Your deposit and loan account details are included with this
Welcome Package.
• You will receive your new WSFS Visa® Business Debit Card and/or ATM Card
and PIN with activation instructions before this date. Do not destroy your
Alliance Bank MasterCard® Debit and/or ATM Card until October 9, 2015.
• You will receive your new WSFS checks before this date. Please do not use
your new WSFS checks until October 9, 2015.
OCT 7, 2015
Alliance Bank ATMs will be unavailable after 8:00 a.m. You may access any
WSFS Branch ATM with your Alliance Bank MasterCard® Business Debit Card
and/or ATM Card with no convenience fees. Your Alliance Bank MasterCard®
Business Debit Card and/or ATM Card can still be used at other non - Alliance
ATMs for account access until 2:00 p.m. on October 9, 2015.
• Alliance Bank locations will be closing at 2:00 p.m.
• You may continue to use your current Alliance Bank MasterCard® Business
Debit Card until 2:00 p.m. on October 9, 2015. Due to the conversion from
MasterCard® to Visa®, you will only be able to use your Alliance Bank
MasterCard® Business Debit Card to make PIN-based purchases or ATM
withdrawals on October 9 from 5:30 a.m. until 2:00 p.m.
OCT 9, 2015
• You may begin using your WSFS Visa® Business Debit and/or ATM Card at
2:00 p.m. on October 9, 2015. On or before this date, please activate your
WSFS Visa® Business Debit Card so that you may begin using it with no
interruption of service. To activate, simply call 1-877-260-2527 and
follow the prompts.
• Discontinue using and destroy your Alliance checks and start using your
new WSFS checks.
• Access to your Alliance Bank Internet Banking services will be available
until 2:00 p.m. All transfers and bill payments dated on or before October 9,
2015 will be processed. Bill payments and transfers scheduled beyond
October 9, 2015 will not be processed. Please log in to WSFS Business
Online Banking and Bill Pay to reschedule them on October 13, 2015.
• Access to your Alliance Bank Telephone Banking service will be available
through 2:00 p.m.
• Branch ATMs will be available by 6:00 p.m.
6
• Branch locations will be open and operating according to their new office
hours. These hours are available at welcometowsfs.com.
OCT 13, 2015
• You will have full access to WSFS Business Online Banking, Bill Pay and
Telephone Banking at 8:00 a.m.
• Your WSFS Visa® Business Debit Card and/or ATM Card can be used for
balance inquiries.
If you have any questions about how your accounts will transition to WSFS Bank or if you do
not receive items based on the time frames outlined above, please contact the WSFS Customer
Contact Center at 1-844-937-8263 from 7:00 a.m. – 7:00 p.m. Monday – Friday and 9:00 a.m. –
3:00 p.m. on Saturday and Sunday.
7
IMPORTANT INFORMATION
Ensuring a Smooth Transition
The WSFS Bank team is committed to providing you Stellar Service and is dedicated to helping
you achieve your financial goals. We have recommended accounts that we hope will best suit
your needs. In addition, we are waiving the minimum balance requirements until
February 1, 2016, to allow time for you to evaluate your new accounts and see if you are
in the right ones for you. If you notice other services you would like to add to your relationship
with WSFS, we can help you with those as well.
Account Numbers
In most instances, checking, savings and money market account numbers will remain the
same. The following exceptions apply: accounts with more than 10 digits and account numbers
that overlap with current WSFS account numbers. All certificate of deposit and loan account
numbers will be changing. Your account numbers and account product names are outlined in
Your Customized Account Overview included with this package. If your account number(s) have
changed, we will work closely with you to ensure a smooth transition to your newly assigned
account number(s).
It is important to note that your bank routing number (the nine-digit code that identifies a
financial institution) will also be changing. WSFS Bank’s routing number is 031100102.
Account Statements
Your final statement from Alliance Bank will be produced on October 9, 2015 for all account activity
through that date and mailed to you shortly thereafter. Your next statement will be issued by
WSFS Bank. WSFS also offers online statements. If you are currently receiving your statements
online and would like to continue to do so, we ask that you sign up through WSFS Business Online
Banking on or after October 13, 2015.
Automatic Payments
If you currently have automatic payments or withdrawals from your account, it is necessary
to update your information with an effective date after October 9, 2015. There is an Automatic
Payment form included with this package to assist you in changing automatic payments to your
new WSFS account. Additional Automatic Payment forms are available on welcometowsfs.com.
Automatic payments received after October 9, 2015 with your old account information (if
applicable) and the old bank routing number will be honored and processed by WSFS Bank for six
months after conversion.
8
Checks
You should stop using and destroy your Alliance Bank checks on October 9, 2015 and begin using
your WSFS Bank checks. Alliance Bank checks dated on or before October 9, 2015 will be honored
and processed by WSFS Bank for six months after the conversion.
WSFS Visa® Business Debit Cards
You will be receiving your personal identification number (PIN) in the mail a few days prior to the
arrival of your WSFS Visa® Business Debit Card and/or ATM Card. If you do not receive your PIN or
card by October 5, 2015, please call the WSFS Customer Contact Center at 1-844-937-8263.
• You may continue to use your current Alliance Bank MasterCard® Business Debit Card until
2:00 p.m. on Friday, October 9, 2015. Due to the conversion from MasterCard® to Visa®, you
will only be able to use your Alliance Bank MasterCard® Business Debit Card to make PIN-based
purchases or ATM withdrawals on October 9 from 5:30 a.m. until 2:00 p.m.
• You may begin using your WSFS Visa® Business Debit and/or ATM Card at 2:00 p.m. on Friday,
October 9, 2015. On or before this date, please activate your WSFS Visa® Business Debit Card so
that you may begin using it with no interruption of service. To activate, simply call
1-877-260-2527 and follow the prompts.
• No action is required to activate your WSFS ATM Card.
• You may change your PIN once your card is activated by calling 1-877-260-2527. You may also
change your PIN at any WSFS Branch ATM.
• If you currently use your Alliance Bank MasterCard® Business Debit Card or ATM Card for
recurring payments deducted from your account, please notify your payees of your new debit
card number.
• Please note that there is a $500 daily limit on withdrawing funds from the ATM.
Receiving Wire Transfers
Beginning October 13, 2015 please provide the following information to the sending party so that
you can continue to receive wire transfers:
• WSFS ABA or Routing Number: 031100102
BROOMALL, PA 19008
• WSFS Bank’s Wire Transfer Name:
Wilmington Savings Fund Society, FSB
• Your name as receiving the wire transfer
(name on wire must be identical to name
on bank account)
• New WSFS Account Number (if applicable)
being credited with wire transfer
Routing Number Account Number
Certificates of Deposit (CDs)
There will be no change to your interest rate or maturity date. In some instances, interest may be
compounded and credited earlier than currently stated. Additionally, monthly interest payments
will now be paid on the anniversary date of when the account was initially opened.
9
Safe Deposit Boxes
Your safe deposit box agreement will transfer to WSFS effective October 9, 2015.
Commercial Loans and Lines of Credit
In most cases, the terms of your commercial loan and/or line of credit will not change. In the
unlikely event your commercial loan and/or line of credit needs to be modified, we will notify you
separately. Your loan account number will change and is outlined in Your Customized Account
Overview included with this package. Any automatic deductions for payments on your loan will
continue without disruption.
You will begin to receive monthly billing statements and you may continue to pay your loan at any
of our branch locations. All loan payments should be made payable to WSFS Bank. Payments can
be sent to WSFS Loan Processing Center, PO Box 71272, Philadelphia, PA 19176-6272.
Business Online Banking
• Access to your Alliance Bank Internet Banking will be available until 2:00 p.m. on October 9, 2015.
Please be sure to download any online banking history and eStatements for your records before
this date as this information will not be available in WSFS Business Online Banking.
• Your Business’s System Administrator will receive a letter containing sign-on information
including your Company ID. In addition, the System Administrator will need to re-establish any
additional users. For assistance, call our eBanking Services support team at 302-792-6044 from
8:00 a.m. to 5:00 p.m. Monday – Friday.
• Your password will change. You will be set up with a temporary password using the lowercase
letters “wsfs” plus the last 4 digits of your tax identification number.
(For example: wsfs1234). You may reset this password immediately.
• You will have full access to WSFS Business Online Banking at 8:00 a.m. on October 13, 2015.
Cash Management Services
A WSFS Cash Management Representative will contact you regarding your Business Online Banking
login information and will train you on all of your Cash Management Services. For example; ACH
origination files, online wire transfer capabilities, overnight Investment Sweep, Lockbox, Remote
Deposit (WSFS Xpress Deposit) and Fraud Protection Services.
Merchant Services
Please provide the following information to your Merchant Services provider at least 10 business
days prior to October 9, 2015 so you can receive your business credit card receipts for your new
WSFS checking account:
• WSFS ABA or Routing Number: 031100102
• New WSFS Account Number (if applicable)
10
FDIC Insurance
If you have accounts at both Alliance Bank and WSFS, your accounts will be separately insured
through the FDIC for six months after the transaction closes, and possibly longer for certificates of
deposit (CDs). For CDs, FDIC insurance will continue until the maturity date, even if the maturity
date comes after the six-month grace period.
For CDs that mature during the six-month grace period, if you rollover your CD for the same
term and in the same dollar amount, it will be separately insured until the new maturity date.
Otherwise, your separate FDIC coverage will only apply through the end of the six-month grace
period. If you have combined deposits of $250,000 at Alliance Bank and WSFS after your six-month
grace period, a WSFS Associate can meet with you and discuss how to maximize your coverage.
WSFS Bank offers additional opportunities for unlimited FDIC protection through our CDARS
program. Your Relationship Manager or Cash Management Representative will be happy to discuss
this option with you.
IRS Reporting
• WSFS will provide the applicable tax forms for the interest received and paid from
January 1, 2015 to December 31, 2015.
• Tax statements for 2015 will be mailed by January 30, 2016.
Alliance Bank Gift Cards
Alliance Bank Gift Card account numbers will remain the same and will be honored after
October 9, 2015. If you have any questions, please call the WSFS Customer Contact Center at
1-844-937-8263 from 7:00 a.m. – 7:00 p.m. Monday – Friday and 9:00 a.m. – 3:00 p.m. on Saturday
and Sunday.
Please review the WSFS Relationship Reference Guide located in the back of this
Welcome Package.
• The Deposit Account Agreement: This governs your deposit account as of October 9, 2015, and
includes account agreements, applicable charges, interest terms and more. Please note that
converted deposit accounts may differ in some ways from standard deposit accounts opened
at Alliance Bank.
• Funds Availability: After October 9, 2015, funds from cash and checks that you deposit may be
available to you on a different schedule than you had with Alliance Bank. See the Funds
Availability Policy within the Deposit Account Agreement for more information.
• Posting Order: Items processed will be different from the order in which items were processed
previously by Alliance Bank. See Deposit Account Agreement Withdrawal Rules for
more information.
• Privacy Policy: All financial companies need to share customers’ personal information to run their
everyday business. In the WSFS Privacy Policy, we list the reasons why we share information and
whether you can limit this sharing.
11
COMMERCIAL & SMALL BUSINESS SOLUTIONS
WSFS Bank offers you experienced relationship and lending managers who live and work where
you do. They understand your local economy and business environment and have the authority
to make lending decisions locally. Our Customers are manufacturers, wholesalers, retailers,
distributors and service companies.
We also have expertise in and services tailored for specific industries, including technology,
healthcare, government and environmental services.
A Focus on Relationships
At WSFS, we view our Customer relationships as long-term, and can provide support and guidance
through various market cycles and phases of your business. Our local Relationship Managers
are dedicated to understanding your business nearly as well as you do. They will work with you
on core financing and cash management structures and coordinate a team of specialists and
resources to help you tackle your challenges and make the most of new opportunities.
Products and Services to Meet All Your Needs
With our full suite of services, including asset-based lending, traditional secured loans, and capital
markets services, we can offer access to working capital to help you maintain your day-to-day
operations and get the funding you need to pursue your plans for growth. As your business grows,
we can connect you to additional WSFS resources so that all your financial bases are covered.
COMMERCIAL CHECKING SOLUTIONS
WSFS Commercial Checking
WSFS Commercial Checking* is ideal for businesses with high checking activity or cash
management needs. You’ll enjoy an earnings credit allowance based on account balances
that can help reduce or eliminate monthly service charges.
WSFS Basic Commercial Checking
WSFS Basic Commercial Checking* is designed for all types of businesses and organizations,
providing the convenience of a traditional checking account with a generous
transaction allowance.
*A WSFS Relationship Manager or a Cash Management Representative can provide complete account details and pricing summary.
12
SMALL BUSINESS CHECKING SOLUTIONS
WSFS Small Business Premier Checking
For small businesses that have more robust activity and maintain a higher monthly average
balance, WSFS Small Business Premier Checking is the right choice. The first 500 items1 per month
are included. We waive the $15 monthly maintenance charge when you maintain a $10,000
minimum average monthly balance.
WSFS Small Business Premier Checking Account Features
• The first 500 items1 per month are included with no charge.
• Convenient access to your funds with a WSFS Visa® Business Debit Card.
• Enjoy the convenience of managing your cash flow anywhere, anytime with Small Business
Premier Online Banking. Small Business Premier Online Banking allows you view-only access for
up to five personal and business accounts, establish multiple users with separate passwords,
assign user access privileges, download into QuickBooks® and much more.
• Access your accounts and make deposits from your smartphone with WSFS Business
Mobile Banking.
Items include checks paid and deposited, ACH transactions, transfers, debit card transactions, withdrawals and automatic loan payments. A $0.40
per item charge applies for items over 500. Please refer to our Non-Personal Deposit Service Schedule for a complete list of charges. Minimum opening
deposit is $100.
1
WSFS Small Business Checking
For our business Customers who prefer to maintain a lower monthly average balance, WSFS Small
Business Checking is a good fit. We waive the $8 monthly maintenance charge when you maintain
a $2,000 minimum average monthly balance.
WSFS Small Business Checking Account Features
• The first 200 items2 per month are included with no charge.
• Convenient access to your funds with a WSFS Visa® Business Debit Card.
• Enjoy the convenience of managing your cash flow anywhere, anytime with Small Business
Online Banking. With single sign-on access to online banking from WSFS, you can review account
balances and activity, transfer funds between business accounts, make bill payments, view
online statements and much more.
Items include checks paid and deposited, ACH transactions, transfers, debit card transactions, withdrawals and automatic loan payments. A $0.40 per
item charge applies for items over 200. Refer to our Non-Personal Deposit Services Schedule for a complete list of charges. Minimum opening deposit
is $100.
2
WSFS Escrow Account
If you are an attorney, real estate, property or title agency or any other organization who acts
as an escrow agent for a third party, a WSFS Escrow Account is the ideal solution. This account
provides you with the convenience of a single master checking account while maintaining the
total segregation of each client’s or tenant’s funds in sub-accounts. This eliminates much of the
paperwork related to administering or investing client funds.
13
CASH MANAGEMENT SOLUTIONS
The success of your business depends in part upon how well you manage cash flow. A WSFS
Relationship Manager and a Cash Management Representative will help you develop an overall
plan with an effective combination of products and services to minimize inefficiencies and
increase income.
WSFS Business Online Banking
WSFS Business Online Banking provides online Cash Management tools. Secure control of your
cash flow with precise information and direct access to your WSFS accounts — anywhere, anytime.
Through Business Online Banking, multiple users can be assigned view-only access or be entitled
to transfer funds for specific accounts under your company’s profile. In addition, you can view all
of your business accounts under one company profile — even if you have different tax ID numbers
— as long as there is a common corporate owner.
WSFS Business Online Banking Features
• Up-to-the-minute balances on all your
WSFS accounts.
• Real-time reporting on individual
transactions.
• Download to QuickBooks®.
• Ability to transfer funds between your
WSFS business accounts.
• Collect fees, pay employees and vendors
via ACH payments.
• Online origination of wire transfers and
stop payments.
• View loan balances and history.
• View and print check images.
• Make Federal Tax payments.
• Electronic Data Interchange (EDI) Reports.
QuickBooks is a registered trademark of Intuit Inc.
Premium Services ACH
WSFS ACH services enable Customers to make or collect payments electronically from individuals
or companies. Electronic credits and debits are distributed and settled through a nationwide
Automated Clearing House.
Wire Transfers
WSFS wire transfers are a quick, safe and reliable way to transfer money. WSFS wire transfers allow
you to send money to banks in the U.S. and worldwide. Enjoy the convenience of automated email
notifications for inbound and outbound wire transfers. Your Cash Management Representative can
help you get set up.
Fraud Protection Tools
WSFS offers your business a proactive approach to easily and quickly prevent fraud. Check Positive
Pay and ACH Positive Pay are tools that provide you with security and tighter control over your
bank accounts.
Merchant Services
WSFS Bank partners with TransFirst to make it easy for your organization to accept credit,
debit and gift cards from your customers, members or supporters. By choosing our merchant
14
card processing tools, you are positioning your organization for future growth. TransFirst offers
innovative solutions for debit and credit card acceptance, wireless handheld solutions, check
verification and more. They are able to offer equipment and software that lets you process
payments in a variety of settings: point-of-sale terminals, internet, wireless, mobile and integrated
solutions. TransFirst’s solutions are competitively priced, and will help you improve efficiencies
and boost your bottom line.
Additional Cash Management Services
• Zero Balance Accounts. • Lockbox Services. • Remote Deposit.
• Commercial Cash Processing.
• Credit Sweep.
• Investment Sweep.
BUSINESS SAVINGS SOLUTIONS
The right savings tool is an essential part of your business plan. When excess cash is not needed
for the day-to-day operations, put it to work! Earn interest on your balances while maintaining full
access to your funds with a WSFS Bank business savings account. In addition to a low maintenance
charge and healthy interest rates, all business savings accounts come with standard benefits,
including ATM access.
WSFS Business Money Market
When you need to maintain easy access to funds while earning higher tiered interest rates, the
WSFS Business Money Market* may be the right choice for you. Plus, you get the convenience that
comes with accessing your funds at ATMs or through online banking. We waive the $12 monthly
maintenance charge when you maintain a $5,000 minimum daily balance.
• Earn a variable interest rate^ based on the balances in your account.
TIER 1:
TIER 2:
TIER 3:
TIER 4:
TIER 5:
$0.01 - $4,999.99 $5,000 - $9,999.99 $10,000 - $24,999.99 $25,000 - $49,999.99 $50,000 - $99,999.99
TIER 6:
TIER 7:
TIER 8:
TIER 9:
$100,000 - $249,999.99
$250,000 - $499,999.99
$500,000 - $999,999.99
$1,000,000+
Check printing costs vary by the style of check ordered. Please refer to our Non-Personal Deposit Services Schedule for a complete list of charges. We
may change these charges or establish charges at any time subject to regulatory notification requirements. Minimum opening deposit is $100. *You may
make no more than six preauthorized withdrawals, automatic or telephonic transfers, checks, drafts, and debit card or other similar transactions from
your account per month or statement cycle. Federal regulations require compliance with these restrictions. We may be required to close your account,
take away any ability to transfer and write checks or convert the account to a checking or other transaction account if these restrictions are violated.
^See Interest Rate and APY Disclosure on page 16.
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WSFS Business Core Savings
A WSFS Business Core Savings account* allows you convenient access to your funds whenever
you need them. Lay the groundwork for savings with competitive interest rates that increase with
your balance. We waive the $5 monthly maintenance charge when you maintain a $500 minimum
daily balance.
• Earn a variable interest rate^ based on the balances in your account.
TIER 1:
TIER 2:
TIER 3:
$0.01 - $9,999.99
$10,000 - $24,999.99
$25,000+
Please refer to our Non-Personal Deposit Services Schedule for a complete list of charges. We may change these charges or establish charges at any
time subject to regulatory notification requirements. Minimum opening deposit is $100. *You may make no more than six preauthorized withdrawals,
automatic or telephonic transfers, checks, drafts, and debit card or other similar transactions from your account per month or statement cycle. Federal
regulations require compliance with these restrictions. We may be required to close your account, take away any ability to transfer and write checks or
convert the account to a checking or other transaction account if these restrictions are violated. Fees assessed may reduce earnings.
^Interest Rate and APY Disclosure
The interest rate and Annual Percentage Yield (APY) is determined at WSFS’s discretion and may change at any time. Interest will be compounded
daily and will be credited to your account monthly. You must maintain a minimum balance of $0.01 in the account each day to obtain the disclosed
Annual Percentage Yield. Collected daily balance is used to calculate the interest. There are no maximum or minimum interest rate limits for this
account. Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items. Please visit your local branch or
call 1-844-937-8263.
BUSINESS LENDING SOLUTIONS
Commercial Mortgages
Many businesses find that owning property is more beneficial than leasing. WSFS Commercial
Mortgages provide competitive fixed- or variable-rate, long-term financing for all types of owneroccupied real estate, as well as income producing or rental real estate projects. Your Relationship
Manager will help you determine the best possible solution to meet your objective.
Term Loans
Term loans support long-term expansion needs, such as the purchase of equipment, vehicles or
other fixed assets.
Lines of Credit
Lines of credit provide flexible, easily accessible funds for times when you need extra cash flow,
seasonal inventory or have unexpected business opportunities.
SBA Loans
SBA loans provide an alternative to traditional financing. By partnering with the Small Business
Administration, we can offer longer terms, a lower down payment and flexible underwriting­—a
great option for new and growing businesses.
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NONPROFIT & COMMUNITY CHECKING SOLUTIONS
To help our Customers succeed with their community-based endeavors, WSFS offers banking
solutions, from deposit accounts to merchant services, tailored to the needs of nonprofit
organizations, large and small.
WSFS Nonprofit Interest Checking
A WSFS Nonprofit Interest Checking account is the right choice for an organization that maintains
higher monthly average balances and makes online access a priority. This account comes with
Small Business Premier Online Banking and a WSFS Visa® Business Debit Card. The first 500
items1 per month are included in the $15 monthly maintenance charge, which is waived when the
account maintains an average monthly balance of $10,000 per statement period.
WSFS Community Interest Checking
For nonprofit or community activities, such as periodic, seasonal or fundraising use, WSFS offers
Community Interest Checking. Earn interest on your balances with convenient online access to
the account and a WSFS Visa® Business Debit Card. The first 200 items1 per month are included in
the low $6 monthly maintenance charge, which is waived when the account maintains an average
monthly balance of $500 per statement cycle.
WSFS Nonprofit Checking
To help manage the day-to-day finances of small 501(c)(3) nonprofit organizations, WSFS offers
a non-interest bearing account with no monthly maintenance charge and no monthly minimum
balance requirement. The first 100 items1 per month are included.
Items include checks paid and deposited, ACH transactions, transfers, debit card transactions, withdrawals and automatic loan payments. A $0.40
charge applies for items over the limit. Refer to our Non-Personal Services Schedule for a complete list of charges. Minimum opening deposit is $100.
1
NONPROFIT & COMMUNITY SAVINGS SOLUTIONS
WSFS Community Money Market
Earn interest and help your nonprofit organization’s cash cushion grow with a WSFS Community
Money Market account2. Your savings remain liquid and easily accessible – withdraw or deposit
funds anytime in any amount. Your interest rate varies with the balance you keep. The higher your
balance, the more money you earn. The $12 monthly maintenance charge is waived when you
maintain a daily balance of $5,000.
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• Earn a variable interest rate^ based on the balances in your account.
Tier 1:
Tier 2:
Tier 3:
Tier 4:
Tier 5:
$0.01 - $4,999.99
$5,000 - $9,999.99
$10,000 - $24,999.99
$25,000 - $49,999.99
$50,000 - $99,999.99
Tier 6:
Tier 7:
Tier 8:
Tier 9:
$100,000 - $249,999.99
$250,000 - $499,999.99
$500,000 - $999,999.99
$1,000,000+
Check printing costs vary by the style of check ordered. Please refer to our Non-Personal Deposit Services Schedule for a complete list of charges. We
may change these charges or establish charges at any time subject to regulatory notification requirements. Minimum opening deposit is $100. 2You may
make no more than six preauthorized withdrawals, automatic or telephonic transfers, checks, drafts, and debit card or other similar transactions from
your account per month or statement cycle. Federal regulations require compliance with these restrictions. We may be required to close your account,
take away any ability to transfer and write checks or convert the account to a checking or other transaction account if these restrictions are violated.
Fees assessed may reduce earnings.
WSFS Community Core Savings
For nonprofit or community organizations in search of a flexible savings solution, we offer WSFS
Community Core Savings3. The account features a variable interest rate to help grow your savings.
The low $5 monthly maintenance charge is waived when you maintain a daily balance of $500.
• Earn a variable interest rate^ based on the balances in your account.
Tier 1: $0.01 - $9,999.99
Tier 2: $10,000 - $24,999.99
Tier 3: $25,000+
Please refer to our Non-Personal Deposit Services Schedule for a complete list of charges. We may change these charges or establish charges at any
time subject to regulatory notification requirements. Minimum opening deposit is $100. 3You may make no more than six preauthorized withdrawals,
automatic or telephonic transfers, checks, drafts, and debit card or other similar transactions from your account per month or statement cycle. Federal
regulations require compliance with these restrictions. We may be required to close your account, take away any ability to transfer and write checks or
convert the account to a checking or other transaction account if these restrictions are violated. Fees assessed may reduce earnings.
^Interest Rate and APY Disclosure
The interest rate and Annual Percentage Yield (APY) is determined at WSFS’s discretion and may change at any time. Interest will be compounded
daily and will be credited to your account monthly. You must maintain a minimum balance of $0.01 in the account each day to obtain the disclosed
Annual Percentage Yield. Collected daily balance is used to calculate the interest. There are no maximum or minimum interest rate limits for this
account. Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items. Please visit your local branch or
call 1-844-937-8263 for information on current rates.
WSFS BUSINESS MOBILE BANKING
Manage your cash flow from anywhere with WSFS Business Mobile Banking.
• Make a check deposit using WSFS Mobile Deposit*.
• Approve transfers, wires and ACH payments.
• Verify your account balances and
view your transaction history.
• Transfer funds between business accounts.
• Pay pre-established bills.
• Locate WSFS branches and ATMs.
Download the WSFS Bank Business Mobile app from your mobile device’s app store today. Before
you get started, add your mobile phone number within Business Online Banking by clicking on
Manage Contact Preference from the Administration menu.
*There is a cost of $1.00 for each check deposited. Deposits are subject to verification and not available for immediate withdrawal. Deposit limits are
$5,000 or 15 checks per day and $20,000 or 25 checks during 20 business days. WSFS Mobile Deposit requires accounts to be over 30 days old, please
contact cmsupport@wsfsbank.com or 1-302-792-6044 to enroll.
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NON-PERSONAL DEPOSIT SERVICES
Effective as of October 2015 and are subject to change.
Inactive and Dormant Monthly Costs
Inactive Charge – For Checking Account Types (if there has been no Customer-generated activity for 3 months and the
minimum daily balance1 is less than $1,000)
Inactive Charge – For Other Account Types (if there has been no Customer-generated activity for 1 year and the minimum daily
balance1 is less than $100)
Dormant Charge – For All Accounts (if there has been no Customer-
generated activity for 2 years and the address on the account
is incorrect)
$8.00 per month
$3.00 per month
$5.00 per month
The minimum daily balance is the balance remaining in the account at the end of each business day.
1
Transaction Services
ATM Withdrawal at Non-WSFS ATMs (per withdrawal)
$3.00
International Foreign ATM Withdrawal (per withdrawal)
$4.00
International Purchase Transaction (% of purchase amount)
1.00%
ATM Deposit at Non-WSFS ATMs (per deposit)
$1.00
ATM Transfer at Non-WSFS ATMs$1.00
(per transfer, charge deducted from account that funds are drawn)
ATM Inquiry charge at Non-WSFS ATMs (per inquiry)
$0.25
Wire Transfers (per wire):
Incoming$15.00
Outgoing Domestic$30.00
Outgoing International$48.00
WSFS Business Mobile Deposit (per deposit) $1.00
Cash Management Services
Business Online Banking
Wholesale Lockbox
Account Reconciliation Investment Sweep
Positive Pay
WSFS Xpress Deposit
Account Reconciliation
Zero Balance Accounts
Cash
Management
Fee Schedule
available upon
request.
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Business Deposit Processing-Money Room
Monthly Account Maintenance$110.00
Currency/Coin Order (per order)$9.00
Rolled Coin Order (per roll)
$0.10
Strapped Currency Order (per $1,000) $0.60
Currency Deposit Verification (per $1,000)
$1.00
Money Room Deposit $4.75
Loose Coin Order/Deposit (per bag)$2.25
Late Order Charge$27.50
Deposit Discrepancy$4.00
Business Deposit Processing-Branch*
Purchased/Deposited Rolled Coin (per roll)
$0.10
Purchased/Deposited Currency Strap (per strap)
$0.60
Deposited Coin - Loose (per bag)
$2.25
Zipper Deposit Bag
$5.00
Night Drop Charge (per bag)$3.00
Night Drop Deposit Bag (per bag)
$25.00
Key for Night Drop Bag or Depository–Replacement
$5.00
*Branch cash orders not to exceed $15,000 per week.
Other Services
Account Activity Printout$2.00
Account Reconciliation (per hour, $10 minimum)
$20.00
ACH Returned Item$10.00
Cashier’s Check$10.00
Check Cashing (non-customers, per check)
$7.00
Check Orders Cost depends
on style
Collection Item: Incoming, Outgoing Domestic and Outgoing Foreign
$60.00
Counter Checks$1.00
Deposit Bag$5.00
Deposit Verification$20.00
Account Escheatment $50.00
Replacement ATM/Debit Card
$5.00
Rush Order ATM/Debit Card Replacement $55.00
Missing Tax Identification Number (interest bearing accounts only) $10.00 per month
Money Market and Savings Excessive Activity (checks, debit card, $10.00
telephone, internet, pre-authorized, and automatic debits after 6 per
statement cycle)
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Other Services (continued)
Notary (non-customers)$5.00
Overdrafts (non-sufficient or unavailable funds) created by check,
in-person withdrawal, ATM withdrawal or other electronic means:
Paid Item or Returned Item
$35.00
Overdrawn Account Daily Cost (beginning fifth day) $5.00
Automatic Transfer Service (each day a transfer is made)
$15.00
Photocopies (cost per copy):
ATM Receipts
$2.00
Deposits and Withdrawal Tickets
$2.00
Visa® Debit Card Sales Receipts
$5.00
Checks $5.00
Statements
$5.00
Premature Account Closing (if account is closed within 90 days of opening)
$20.00
Research Charge ($10 minimum)
Per Hour
$25.00
Per 15-minute increment over 1 hour
$6.00
Returned Statement (per month until address is corrected)
$5.00
Returned Deposited Item$12.00
Stop Payment$35.00
Safe Box Lock & Key Replacement
$200.00
Safe Box Monthly Delinquency Charge$10.00
Tax/Levy/Garnishment/Citations/Court Orders$125.00
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WEALTH MANAGEMENT SOLUTIONS
WSFS Wealth provides personalized financial solutions to individuals, families, business owners,
and foundations and endowments. No matter where you are in your life or how much wealth you
have accumulated, we can help you develop a long-term strategy to meet your unique financial
goals. We can help with: Investment Management Services, Trust and Estate Services, Planning
Services, Insurance Services and Deposit and Lending Services.
WSFS Private Banking
WSFS Private Banking services are designed for individuals and
businesses that value access to Relationship Managers who assist
them with a wide variety of deposit and credit solutions. Whether
your needs are for personal or business purposes, simplifying your life and helping you manage
your complex finances with ease is our goal. WSFS offers customized solutions designed to help
you manage your entire financial portfolio.
WSFS Private Banking Products and Services
• Checking, saving and money market accounts. • Residential and investment mortgages.
• Home equity loans and lines.
• Marketable securities lines and loans.
• Luxury asset financing.
• Loans to individuals, trusts, estates
or business entities.
• Services for professionals and
their practices.
Private Banking clients have $150,000 annual household income and $250,000 investable assets OR $500,000 investable assets.
WSFS Private Client*
WSFS Private Client provides wealth management strategies
to families and businesses across the Delaware Valley. With more
than two decades of experience, WSFS Private Client brings a unique
perspective to the financial planning process. WSFS Private Client establishes lifelong
relationships with clients and provides them with financial services through every phase of life.
Whether you are trying to plan your retirement or considering the legacy you leave, our experts
custom tailor solutions to your wealth planning needs.
WSFS Wealth Private Client is a division of WSFS Bank. Securities and advisory services offered through Commonwealth Financial Network®, member
FINRA/SIPC, a Registered Investment Advisor. Fixed insurance products and services offered by WSFS Wealth Investments or CES Insurance Agency.
Investments are not FDIC insured, are not guaranteed by the bank, and are subject to risks, including possible loss of the principal invested.
WSFS Wealth Investments*
A diversified portfolio — one that combines investments in stocks,
mutual funds, bonds and cash — will help you to achieve your
financial objectives over time. Selecting the right investment mix
based on your specific goals and risk preference is an important step in the planning process. Our
team will work with you to develop and implement a plan that is right for you.
WSFS Wealth Investments is a division of WSFS Bank. Securities and advisory services offered through Commonwealth Financial Network®, member
FINRA/SIPC, a Registered Investment Advisor. Fixed insurance products and services offered by WSFS Wealth Investments or CES Insurance Agency.
Investments are not FDIC insured, are not guaranteed by the bank, and are subject to risks, including possible loss of the principal invested.
22
Christiana Trust®*
Christiana Trust’s founders started with a simple premise:
combine superior, informed asset management services
delivered by experienced professionals with the built in advantages provided by multiple
jurisdictions. Christiana Trust, a division of WSFS Bank, offers personal and professional trust, tax
and investment services.
Christiana Trust specializes in focusing on individuals and families with substantial assets who
want workable, effective ways to help minimize the impact of income and estate taxes, manage
financial assets, and ensure they and their beneficiaries will be secure and protected irrespective
of what the future may bring.
Christiana Trust also has expertise in helping corporations and institutions who desire high-quality
value added services and products that can protect their assets, increase their income and further
their strategic interests.
Christiana Trust Services
• Investment holding company.
• Personal trust services.
• Asset management services.
• Corporate trust services.
• Bankruptcy services.
• Life settlement services.
• Life kind exchange.
Cypress Capital Management*
Cypress Capital Management, a subsidiary of WSFS since 2004,
has been managing investment portfolios for individuals, trusts,
pension plans, foundations and endowments for over 25 years. Preservation of capital is the
foundation of Cypress Capital’s investment philosophy. Cypress supervises assets with emphasis
on above average income, more limited volatility, and risk with prospects for reasonable capital
growth.
All accounts are individually managed in accordance with client’s investment objectives.
Cypress emphasizes investment disciplines designed to provide absolute total returns. For more
information visit cypress-capital.com.
*Products offered are:
Non FDIC-Insured
May Lose Value
No Bank Guarantee
Not a Deposit
Not Guaranteed by
any Federal Agency
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RELATIONSHIP REFERENCE GUIDE
Enclosed in the pocket on the next page, you will
find a Relationship Reference Guide outlining the
terms of your relationship with WSFS Bank.
If we can answer questions about your new
accounts, or help you better understand any of
these terms, please call us at 1-844-937-8263.
Our Customer Contact Center is open from
7:00 a.m. – 7:00 p.m. Monday through
Friday and 9:00 a.m. – 3:00 p.m. on
Saturday and Sunday.
q
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Remember to use the the checklist on the back of your welcome letter to ensure that
everything is in place for a smooth transition to WSFS Bank.
©2015, Wilmington Savings Fund Society, FSB
Member FDIC | NMLS #417673
WSFSBAN K .COM / 1.844.937.8263