THE DOW CHEMICAL COMPANY* Bay Area Administrative Manual
Transcription
THE DOW CHEMICAL COMPANY* Bay Area Administrative Manual
THE DOW CHEMICAL COMPANY* Bay Area Administrative Manual For Service, Maintenance And Construction Bay Area sites are composed of the following operations: Texas City Operations (TCO) - Union Carbide Corporation a subsidiary of The Dow Chemical Company Houston Operations (HOU) – The Dow Chemical Company Clear Lake Operations (CLO) – The Dow Chemical Company *As used in this manual, “Dow” refers to The Dow Chemical Company, and its subsidiaries (including Union Carbide Corporation, as applicable). Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 1 of 197 Contract Company Managers, The "Dow Bay Area Administrative Manual for Service, Maintenance and Construction" is provided to you as a minimum standard to support regional and site specific requirements to include rules, standards and policies. The Introduction explains more fully the intent and function of this manual. Please familiarize yourself with the entire manual. Please do not reproduce this manual. If you need additional copies, or have changes in your address or company contacts, etc., please contact your Dow representative. Should you have any questions, please give the Site Contact a call. Bay Area Supplier Management Action Team (SMAT) Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 2 of 197 DOW BAY AREA MANUAL DISCLOSURE NON-DOW USE THE FOLLOWING NOTE OF CAUTION IS DIRECTED TO ALL PERSONS WHO ARE NOT EMPLOYEES OF DOW: Since conditions at non-Dow workplaces, or where Dow is not actively supervising the work, are outside of Dow's control and because legal or regulatory requirements may vary from worksite to worksite, Dow hereby advises you that adherence to this Manual is not a guarantee that your activities or operations are in compliance with all applicable federal, state and local laws or regulations, nor is it a guarantee that it will provide absolute protection against exposures or hazards. Dow has no control over your use of such information or advice, you are cautioned to independently confirm the reliability of such information and advice for your purposes, and to evaluate whether it would be suitable for use by you. Dow makes no warranty, either expressed or implied, as to the accuracy, reliability, or appropriateness for your use, of such information and advice or whether it is complete and without omission and Dow disclaims any liability arising out of your use of such information and advice Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 3 of 197 Houston Operations Map Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 4 of 197 Clear Lake Map Dow Chemical 9502 Bayport Blvd Pasadena, TX 77507 281-474-6200 Route To Clear Lake Operations From I-45 • You will want to go east on Bay Area Blvd. Take the Bay Area Blvd. exit and, if traveling south on I-45 go under the overpass and turn to the right immediately after the overpass. Travel east on Bay Area Blvd. for about 6.6 miles. After driving through the woods of Bay Area Park and Armand Bayou, you will cross Red Bluff Road. Continue east on Bay Area Blvd. for about 0.7 miles after the intersection with Red Bluff Road. Bayport Road will be the first intersection on your left (north). A large metal building (Graver Tank Mfg.) can be seen on the north side of this intersection. • Turn left on Bayport Road and go about 0.7 miles to the end of the road and you will be at the entrance to Celanese/Dow Clear Lake Operations (Administrative office space is shared with these two companies). Visitor parking will be on your left, across from the main Administration Building (look for the flag pole). Dow Clear Lake Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 5 of 197 Texas City Map Getting to Texas City Operations (TCO)* from the Houston Area Hwy 146 DOW To Galveston FM 1765 Holiday Inn-Galveston Recommendation: It is generally agreed that the best hotel in Texas City is the Hampton Inn, located at the Mall of the Mainland.* LaQuinta Inn 409/948-3101 34th Street Emmett F. Lowry Expressway (FM 1764) Ramada Inn-La Marque 409/986-9777 Fairfield Inn * Hampton Inn 409/986-3866 409/986-6686 Hwy 517 (Dickinson) Hwy 518 (League City) TO Texas City Operations: On Interstate 45 past the town of Dickinson, take Exit FM 1764 ( aka Emmett F. Lowry Expressway). Continue on FM 1764 until you come to Hwy 146 (You will pass College of the Mainland and Columbia Hospital on your right). There will be a Denny’s Restaurant and a LaQuinta motel on the right at Hwy 146. Take a right on to Hwy 146. The next major traffic light will be FM 1765. Take a left on to FM 1765. You will be driving alongside of TCO on your right. FM 1765 will fork. Stay to the right of the fork. At the next light turn right into visitor parking area of TCO. NASA Road 1 Interstate 45 Bay Area Blvd *Texas City Operations is owned and operated by Union Carbide Corporation, a wholly owned subsidiary of the Dow Chemical Company. Hobby Airport Airport Blvd Holiday Inn-Hobby Houston N (Map not drawn to scale) Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 6 of 197 • Table of Contents • Introduction………..………………………….……....…………………………… • Safety Performance.......…………………………………………………………… • Safe Behaviors...…………………………………………………………………… • Dow Site Contacts………………………………………………………………… • Document Control History………………………………………………………… 10 11 12 13 14 • Prequalification • Contractor Qualifications for Work on Site .……………………………………… • Form: Waiver of Qualification with Checklist.…………………………………… 16 20 • Substance Abuse Policy…………………………………………………………… 26 • English Comprehension Policy …………………………………………………… 29 • Contractor Safety Responsibilities………………………………………………… 30 • Selection/Pre-Job Activities and Access • Minimum Requirements for Contractor Safety and Health Programs..…………… 36 • Contractor Program Checklist...…………………………………………………… 42 • Form: Waiver of OSHA Threshold/EMR Rate…………………………………… 47 • Form: Safety Action Plan (Double click to open spreadsheet)…………………… 48 • Site Access for Contractors, Delivery, and Visitors..……………………………… 49 • Contractor/Sub Contractor Badging Policy...……………………………………… • DOW Background Screening Policy.……………………………………………… 58 62 64 • Contractor Safety Training Waiver (One day Emergency Waiver)..……………… 66 • Form: Waiver of the Contractor/Vendor Safety Indoctrination...………………… 67 • Contractor Safety Training Requirements for “Short term, Low-Risk” Entry..…… 68 • Form: Contractor Training Requirements for “Short Term, Low-Risk” Entry....… 69 • Flowchart: Training Waiver Process....…………………………………………… 70 • Visitor/Vendor Policy....…………………………………………………………… 71 • Site Leader Safety Expectations – “It’s All About You”..………………………… 76 • Pre-Job Orientation....……………………………………………………………… • Pre-Access Flowchart........………………………………………………………… 78 81 • Pre-Job Conference Checklist....………………..…………………….……....…… 82 • Job Safety Analysis Guidelines (JSA)....………..…………………….……....…… 110 • Form: Contractor Hire Slip...……………………………………………………… Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 7 of 197 Table of Contents, cont. Selection/Pre-Job Activities and Access, cont. • JSA Civil Work..………..…………………………………………….……....…… 111 • JSA Instrumentation & Electrical...……………..………………….……....……… 114 • JSA General Mechanical & Construction..……..…………………….……....…… 117 • Carpenter & Scaffold Builder Policy.....………..…………………….……....…… 120 • Procedure Use Policy (PUP) for Leveraged Dow Maintenance Employees and Maintenance Contractors......………..……………… 121 • Contractor Crafts Skill Assessment Policy..…………..…………………….……... 122 • Contractor Training Card Policy...………………………………………………… • Bay Area sites list of Required Training.....………………………………… 123 • Job and Equipment Specific Training Requirements....…………………………… 124 • Contractor Site Safety Rep Minimum Expectations.....…………………………… 130 • Minimum Certification/Training Requirements for Contractor Safety......………………..…………………….……....…………… • Buddy Policy (At Risk Employee)....……………………………………………… 131 133 • Work in Progress • Job Representative Responsibilities......…………………………………………… 135 • Contractor Safety Alliance/Site Safety Meeting.......……………………………… 141 • Maintenance/Scope Change Policy and Form.......………………………………… 143 • STAC Training Process….………………………………………………………… 144 • DOW Injury/Illness Reporting......………………………………………………… • Incident Involving Contractor Flowchart......……………………………………… 145 147 • Incident/Unsafe Condition Reporting and Investigation Process......……………… 149 • Investigation Checklist........………………………………………………… 154 • Investigation Invitation Checklist...………………………………………… 157 • Set Up for Root Cause Investigation (RCI)....……………………………… 158 • Facilitator Skills......………………………………………………………… 160 • Conducting the Investigation......…………………………………………… 161 • Post Incident Procedure......………………………………………………… 163 • Contractor Owner Incident Reviews (SLT)....……………………………… 164 • Post Incident STAC Review Policy....……………………………………… 166 • Form: Contractor Accident/Incident & Unsafe Condition/Safety Suggestion Report….…………………………………… 167 • DOW Smoking Policy.......………………………………………………………… 169 Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 8 of 197 Table of Contents, cont. • Work in Progress, cont. • Glove Use Policy....…………..……………………………………….……....…… 170 • Personal Injury Prevention: Cutting Tasks....……………………………………… 173 • Man-Hour Collection.……………………………………………………………… 178 • Man-Hour Report Form.…………………………………………………………… 179 • Health Services Guidelines for Non-DOW Services and Visitors………………… 180 • Basic Pollution Prevention………………………………………………………… 182 • Contractor Spill Policy – Oil and Fuel...…………..………………….……....…… 184 • Loading/Unloading Pipe or Steel...……………..…………………….……....…… 187 • Locking Fuel Nozzle Policy...…………………..…………………….……....…… 188 • Evaluation • Contractor Severe Violation Policy...……………………………………………… 189 • Task Force for Safety Success...…………………………………………………… 192 • Contractor Evaluation……………………………………………………………… 194 • Evaluation Form…………………………………………………………………… 196 • Contractor Evaluation Job Aide…………………………………………………… 197 Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 9 of 197 Table of Contents THE DOW CHEMICAL COMPANY – BAY AREA ADMINISTRATIVE MANUAL FOR SERVICE, MAINTENANCE AND CONSTRUCTION INTRODUCTION This Manual contains administrative safety standards, references and procedures for performance of work by any contractor, subcontractor, vendor, and their employees (hereinafter referred to collectively as "Contractors", and individually as "Contractor"), as required by The Dow Chemical Company Bay Area sites, hereinafter referred to as “Owner”. These administrative rules shall be used in conjunction with the Dow Safety Rules Manual. The Owner’s representative will be defined in the contract and is hereinafter referred to as "Owner's Representative". Contractor assumes and has the full responsibility and liability for the safety of its agents, servants and employees and for the compliance of its subcontractors, and nothing contained in this manual relieves the Contractor of such responsibility or liability. Safety rules and procedures are an integral part of each contract and must be carried out fully, as any other specification for the job. Any exception to the rules set forth herein must have prior written authorization from the Owner's Representative. Contractors unable or unwilling to secure personnel performance in keeping with these rules risk a loss of business from Owner. The Contractor's OSHA Recordable Incident rate and Workers Compensation EMR will be two criteria used to judge qualifications for bidding. In addition to the rules set forth in this manual, Contractors working in or near an existing operating facility must be cognizant of and conform to Owner's safety rules for that area and any applicable federal, state or local laws. Should any procedure set forth herein conflict with applicable federal, state or local laws, the more stringent of the foregoing will apply. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 10 of 197 Table of Contents SAFETY PERFORMANCE Our vision is to create an incident/injury free work place, which requires the commitment of every individual. Our current EH&S goals were set in 2006. We have made great progress, but we must continue to improve to make the 2015 Goals a reality. Remember this safety principle: “We will get the level of performance that we model and that we expect.” Therefore, the expectation is: • To work in an incident/injury free work place. • That every Contract Company will direct its employees to actively participate in a Behavior Based Safety Process. This will include, as a minimum, every individual using Pre-Task Analysis), Leadership Observations, and everyone working together to analyze and correct unsafe behaviors. • Cooperative Team Analysis of safety data for continuous improvement of safety initiatives. • That contract companies will require everyone to wear the proper Dow site required PPE (Personal Protective Equipment). • That contract companies will direct employees in their organization to follow the requirements as set forth in the Dow specific Safety Rules, Standards and policies. • That contract companies will train Individuals in the tasks that they are asked to perform, both from the Craft Skills perspective and the OSHA Regulations. • That contract companies will direct the involvement of everyone through participation in targeted initiatives such ergonomic/wellness based programs to prevent long-term illness. • Contract companies support continuous progress toward the 2015 EH&S goal of injury and illness rate of 0.08 per 200,000 hours of work and, reduce the severity rate by 75 percent. **Please review these expectations and incorporate them into your operation’s conduct and goals while working at our site. ** DO IT SAFELY OR DON’T DO IT!! Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 11 of 197 Table of Contents THE DOW CHEMICAL COMPANY – BAY AREA Safe Behaviors Expectations of all contract employees: • Be knowledgeable about and adhere to applicable safety rules, policies, standards, and procedures, which include use of P.P.E. • Individually accept and be held accountable for your own safety behavior/performance. • Have zero incidents within your control. • Intervene when an unsafe act is observed. • Report all incidents/injuries immediately. • Actively participate in the site safety process including: Company and Personal Safety Goals Hazard Identification/Correction Pre-Task Analysis Observation/Intervention Issues Resolutions Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 12 of 197 Table of Contents Dow Site Contacts Site LaPorte Texas City* Clear Lake EH&S Purchasing Tamara Coppens Travis Owsley (281) 966-4842 trowsley@dow.com Donna Coyle Travis Owsley (281) 966-4842 trowsley@dow.com Dean Butler Travis Owsley (281) 966-4842 trowsley@dow.com * Texas City is owned by Union Carbide Corporation, a wholly-owned subsidiary of The Dow Chemical Company. Union Carbide has adopted this manual to apply to Bay Area facilities. With respect to such facilities, references to Dow in this manual should be regarded as references to Union Carbide, as the case may be. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 13 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Document Control and History Owner Bay Area Supplier Management Action Team (SMAT) Location of Controlled Copies If a document is located in a place other than the location listed below, it is considered uncontrolled. Copy Revision and Review History Location 1 TCO - Tctsv01\eh&s\Approved\Responsible Care\Non-Dow Services\Communication of Dow's EH&S Ex\Cont Admin Manual 2 CLO - \\Ussdowf001\CLO_Ops\Approved\Responsible Care\Employee Health & Safety 3 HOU - http://na-ehs.intranet.dow.com/HoustonOpsehs/standards/0606.htm This document will be reviewed every five years or sooner if a process change occurs. Process changes are tracked by MOC. Date Documents Referencing this Document Name Description of Revision with MOC # July 31, 2008 T. Robertson Corrected the Document History page. August 4, 2008 T. Robertson Corrected infomapping & page numbers. 10/20/08 Pam Watkins Added Hair Testing requirements to Substance Abuse Policy and decreased random testing from 100% to 50%. Updated contact list to new Purchasing rep and Houston Operations RCL. Reformatted and updated Pre-Job Checklist with recent Global/Regional Standard updates (electrical, elevated work, scaffold, mobile hoisting) and clarified line items to ensure common understanding. The following table lists the documents which reference this document. When this document is revised, the document on this list must be audited to ensure no changes are required. OD Number ODMS 6.06 Description Non-Dow Services Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 14 of 197 Bay Area Operations Bay Area Contractor Administrative Manual MOC Process Regional Contractor Administrative Manual Proposals for change will be submitted through the MOC tool and reviewed by Bay Area SMAT. The following must approve the MOC for all sites affected: Labor MSM(s) Site DAS(s) RPM(s) EH&S Delivery(s) Legal Counsel Engineering Solutions Site Leadership Maintenance Leadership Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 15 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Qualifications for Work On-Site EH&S Pre-Qualification Process for U.S. Area Independent Contractors Introduction Independent contractor firms seeking to work at DOW must meet specific requirements, which include Environmental, Health, and Safety expectations. These expectations include EH&S performance criteria and specific EH&S requirements. Contractor firms are pre-qualified and selected based on the ability to meet the EH&S expectations. Purpose This document provides the process for EH&S pre-qualification and selection of independent contractor firms who seek to perform work at The Dow Chemical Company, Bay Area Operations. Scope This document applies only to the contractor’s ability to meet Environmental, Health, and Safety criteria. Pre-Qualification Process Procurement Services will initiate the process by requesting that the independent contractor firm complete a standardized Pre-Qualification Form (PQF). The PQF will provide information regarding the contractor’s ability to comply with applicable environmental, health, and safety performance criteria and requirements. The PQF is contained in the ODMS 06.06, Non-Dow Services. After receiving the completed Pre-Qualification Form, Hold Harmless Agreement, and Insurance Certificate, Procurement Services forwards the completed PQF to location EH&S Delivery for review. The EH&S reviewer evaluates the PQF and the contractor’s ability to comply with the health and safety performance criteria and requirements. Location EH&S determines the approval status for the contractor using the following designations: • Approved • Conditionally approved • Approved by exception • Not approved The EH&S evaluation results are communicated to Procurement Services. Should the contractor enter into an agreement involving a Bay Area site, communication will be made as to status and the applicable conditions associated with the approval status. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 16 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Qualifications for Work On-Site, cont. Acceptance Criteria – Approved Contractor The health/safety performance criteria for independent contractor firms working at multiple Dow sites in the U.S. are as follows: • One or less OSHA recordable injury/illness per year or an average OSHA recordable injury/illness rate of 2.0 or less for the last three calendar years. • An average Worker’s Compensation Experience Modification Rate (EMR) of .80 or less for the last three calendar years. • Meet the other Environmental, Health, and Safety requirements as outlined on the PQF. These criteria qualify a contractor firm to work at Dow sites in the U.S. A contractor site-specific environmental, health, and safety plan is required during the pre-job activities associated with work at the site. Failure to show satisfactory improvement in meeting site targets may result in reduction or elimination of work at the site. These situations will be managed on a case-by-case basis. Acceptance Criteria – Conditionally Approved Contractor Some contractor firms may not initially be able to meet the safety/health performance criteria to qualify as an “approved contractor.” These contractor firms may be accepted on a conditional basis for work based on the following performance criteria: • Two or less OSHA recordable injuries/illnesses per year or an average OSHA recordable injury/illness rate of greater than 2.0 but not to exceed 4.0 for the last three calendar years. • An average Worker’s Compensation EMR of 1.0 or less for the last three calendar years. • Meet the other Environmental, Health, and Safety requirements as outlined on the PQF The contractor firm must submit a written plan designed to improve injury/illness performance to the levels specified for an “approved contractor.” The action plan is to include specific actions, responsibilities, completion dates, and measurable improvement goals. Failure to show satisfactory improvement may result in reduction or elimination of work. These situations will be managed on a case-by-case basis. Note: The expectation is that all independent contractor firms will meet the injury/ illness performance criteria for an “approved contractor.” Contractor firms will be given a reasonable amount of time to achieve compliance with these criteria. Firms will not be able to remain “conditionally approved” for an indefinite period of time. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 17 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Qualifications for Work On-Site, cont. Leveraged Approval Leveraging approved contractors from other Gulf Coast Sites The Bay Area SMAT has approved the process of leveraging an approved Gulf Coast contract company status to a Bay Area site access database, provided the following conditions are completed prior to site work by the respective contract company commencing: i. Check Technical Qualification ii. Complete Pre-Job Prior to Job iii. Complete All About You for TCO/CLO – complete site orientation for DHH/HOU iv. Complete Site/Unit Specific Training v. Safety Action Plan for first job Note: This process includes conditional contractors, probationary contractors, insufficient OSHA/EMR from the contractor, a contractor that has changed its name, etc. DOW Variance Process (Waiver for OSHA threshold/EMR rate) Companies that can not meet the criteria above (and no other qualified contractor can be found) may be accepted for work on the site if the following conditions are met: • The WAIVER OF OSHA THRESHOLD/EMR RATE must be completed. • An authorized person must escort contractor/supplier employees at all times and they are responsible for his/her safety. • meet or exceed the expectations outlined on the Pre-Qualification form including: ⇒ a written Safety and Health Program ⇒ a written Substance Abuse Policy ⇒ a written Respiratory Protection Policy, when required ⇒ a written Hazard Communication Policy, when required ⇒ an English Comprehension Policy ⇒ Craft Skill Assessment, when required and have a safety action plan in place to meet minimum expectations. (The company must submit a Safety Action Plan that provides a detailed plan for addressing EH&S requirements for work performed onsite.) The Safety Action Plan is developed in participation with business requesting the work. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 18 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Qualifications for Work On-Site, cont. DOW Contractor Evaluation – Maintaining Approval Status Generally independent contractor firms are pre-qualified on a one-time basis. Contractor firms are assessed periodically (see Contractor Evaluation) to review and update the approval status. Individual company evaluation (One on One’s) – The Job Representative and/or Purchasing initiates the evaluation process by soliciting input on the contractor’s performance. The Bay Area sites have a Contractor Performance Evaluation form (see Contractor Evaluation) that is completed and reviewed by the users, Job Rep, EH&S, purchasing, and contract company during the contract company’s periodic evaluation. Bay Area SMAT evaluates the contractor’s performance based on the collective input from the user sites and determines if the approval status has changed. Changes in approval status will be communicated to user locations. Probation Status If a contractor firm does not meet the performance criteria for the last calendar year, the firm will be put on probation with a specific timeline for improvement and reevaluation. The firm must submit a written improvement plan to include specific actions, responsibilities, completion dates, and measurable improvement goals. Failure to show satisfactory improvement constitutes a breach of contract and may result in termination of the contract. Performance criteria includes: If a contractor firm exceeds the following safety criteria: For the last calendar year – an OSHA rate greater than 2.0 or an EMR of greater than 0.8 Then they must submit a Safety Action Plan to include specific actions, The Safety Improvement Plan is developed in participation with the Bay Area SMAT. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 19 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Waiver of the Contractor Qualification Policy Bay Area Sites (CLO, HOU, TCO) Dow is committed to zero incidents and the 2015 goals. This form is to be used if the contractor does not meet Bay Area Contractor Qualification requirements, and there are no other contractors available who do meet the requirements. Provisions of the Contractor Qualifications for Work on Site Requirements as specified in the Bay Area Contractor Administration Manual are hereby waived for the period of the following specified job: _______________________________________________________________________________________ ______________________________________________________________________________. The site Approved Responsible Person must: 1. Have a situation that constitutes a “true” need (Give details of the nature of the need in the attached Waiver checklist.) 2. Escort the contractor/vendor employee at all times. 3. Take full responsibility for the safety of the contractor/vendor employee. 4. Inform the contractor/vendor employee of the potential hazards of the area (HazCom/PSM Overview requirements are fulfilled). 5. Assure that the contractor/vendor employee are trained before being allowed to work behind the protection of Red Tags, enter into a confined space, or receive a safe work permit. 6. Ensure a Pre-Job Conference is completed or pre-existing pre-job is reviewed per job scope. This authorization is good for this job only. Any subsequent job must be re-evaluated for a waiver. I understand the responsibilities identified in this document and assume these responsibilities for the entry of the contractor/vendor employee noted on this document. 1. 2. Form Instructions: All Items in the table below are required. Authorization should be obtained prior to arrival at badging. Completed form must be submitted to Purchasing prior to initiating P.O. Production Leader Authorizing Signature Production Leader Master Number EH&S Delivery Leader Authorizing Signature EH&S Delivery Leader Master number Approved Escort Signature (Initial) Approved Escort Master number (Initial) Contractor/vendor Employee (Please print) Contractor/vendor Employee Signature Company Name of Contractor/vendor employee Contract Administrator Contract Administration Master Number Date and Time (Completed by Contract Administrator) Technical Authorizing Signature Technical Authorizing Master Number Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 20 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Waiver Checklist Check Why do we need to bring in a contractor that has not been approved and/or trained? Are there approved/trained contractors available to do this job? What is the current, year to date, OSHA rate for the contractor company? The requirements for contractor pre-qualification are as follows: A three year OSHA average rate of 0 to 2.0. Probationary guidelines include an OSHA three year average of 2.0 to 4.0. If you have a company who's OSHA rate puts them into the probationary category or above it is highly recommended that special resources be made available to follow and track their work activity on site. This should include 100% escort by a Dow representative (Dow EH&S Tech or third party Safety Professional or person qualified for work discipline). Who are the contractor superintendent and foreman for the job and what is their work history (both job experience and safety history)? How do they compare to their overall company OSHA rate? What is the block location of the job? What are the specific hazards associated with the area where the job is to be completed? Have these specific hazards been communicated to the contractor or contractor supervision? Who will review the Dow Site Safety Rulebook with the contractors? What specific hazards are associated with the craft involved? Have the foremen, crew leaders, and safety personnel been trained by Dow Contractor EH&S in the use and expectations of the Safety Task Analysis process? This training is required for all contractor crewleaders, foreman, supervisors, superintendents, and safety contacts that work on the Dow Chemical Company Site. Training can be provided by Dow Contractor EH&S or by the Dow block EH&S contact. Will the job to be completed require any contractor employees to work behind the protection of a "Red Danger tag"? If yes, contractor employees must complete the "Dow Chemical Company Red Danger tag" training before starting work. The “Red Tag” training included in the Dow Site Specific computer based training is “non-user” only. Red Danger tag “user” training should be provided by the Contractor Safety Council. If weekends or off hours contact Dow Contractor EH&S. Will the job to be completed require any contractor employees to work inside a Confined Space? If yes, contractor employees must complete the "Dow Chemical Confined Space" training before starting work. Red Danger tag “user” training should be provided by the Contractor Safety Council. If weekends or off hours contact Dow Contractor EH&S. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 21 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Waiver Checklist, cont. Check Have the contractor workers been drug tested prior to coming on site? If the contractors have not been pre-access drug tested or have not been subject to random testing with in the last 30 days their company should make provisions to have this done. They can contact a local safety council to have the testing done. It is HIGHLY RECOMMENDED that substance abuse testing be conducted before approving a waiver. Has the company received a copy of the "Bay Area Contactor's Administrative Safety Manual for Service, Maintenance, and Construction? This document is located on the Safety Council web site. Copies are also available through Dow Contractor EH&S. Has the contractor employee been issued a "training badge" by Dow or by one of the approved Contractor Safety Councils? If yes, check the training badge for required training. Does the company know the procedure for reporting incidents or accidents? (If no, review reporting requirements for Injury/Illness and Incidents. A written preliminary report must be submitted to Dow Contractor EH&S by 10:00 the next working day (electronic to the functional mailbox listed on the bottom of the form or fax to phone number listed . Refer the Bay Area Contractor's Administrative Manual for forms and a reporting flow sheet.) The use of the proper gloves are required for all "hand's on" work. The glove use policy is available in the "Bay Area Contactor's Administrative Safety Manual for Service, Maintenance, and Construction? Will the contractor employees be unloading trucks? (if yes, the "truck unloading policy" is available in the Contractor's Administrative Safety Manual must be reviewed. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 22 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Waiver Checklist, cont. Check Any contractor employee involved in an accident or incident must submit to a "post incident" substance abuse test. There are many testing facilities in the area (appearance on the following list does not imply approval of facility by The Dow Chemical Co. or any subsidiary; it is the employer’s responsibility to choose appropriate facilities for their employees). Some examples are: • Drug Screens Etc 524 9th Ave N, Texas City, TX - (409) 948-2220 • Mainland Testing Center 9300 Emmett F Lowry Expy # 156, Texas City, TX - (409) 978-2440 • Interactive Medical Connection 700 Gemini St # 110, Houston, TX - (281) 486-4434 • Bestcare Laboratory Services 202 N Texas Ave, Webster, TX - (281) 332-0300 • Forward Edge Drug Testing 1209 Genoa Red Bluff Rd, Pasadena, TX - (713) 920-1335 • Drug Screens Etc 1806 Center St, Deer Park, TX - (281) 478-5108 • ExperTox Laboratory Services 1803 Center Street, Deer Park,, TX - (281) 476-4600 • Quality Drug Screens 125 Sylvan St, La Porte, TX - (281) 471-4660 • Friendswood Diagnostics 628 S Friendswood Dr, Friendswood, TX - (281) 648-2200 • Drug Screens Etc 1010 Pasadena Blvd, Pasadena, TX - (713) 473-0495 • Turn A Round Inc 102 W 2nd St, Deer Park, TX - (281) 476-9888 (Failure to comply will be grounds for removal from the site) Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 23 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Waiver Checklist, cont. Check Has the company identified a local medical provider? There are many industrial providers in the area (appearance on the following list does not imply approval of facility by The Dow Chemical Co. or any subsidiary; it is the employer’s responsibility to choose appropriate facilities for their employees). Some examples are: • Mainland Occupational Health Center 6801 Emmett F Lowry Expy Texas City, TX 77591- (409) 938-5112 • Interactive Medical Connections Inc 700 Gemini St # 110, Houston, TX - (281) 486-4434 • Occupational Medicine of La Porte 410 E Fairmont Pkwy # A, La Porte, TX - (281) 842-1200 • San Jacinto Methodist Hospital Occupational Health Service 2610 N Alexander Dr, Baytown, TX - (281) 420-6200 • Medical Plaza Mobile 1309 W Fairmont Pkwy # S, La Porte, TX - (281) 470-8770 • Concentra Medical Centers 125 E 8th St, Deer Park, TX - (281) 930-8555 • Medical Plaza Occupational Surveillance 1309 W Fairmont Pkwy, La Porte, TX - (281) 470-1944 • Alliance Health Resources Inc 2504 Center St, Deer Park, TX - (281) 479-6672 • AMD Occupational Medical Services 1629 Center St, Deer Park, TX - (281) 917-6031 Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 24 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Waiver Checklist, cont. Available resources Dow Contractor EH&S • Donna Coyle – TCO Work # 409-948-5965 Weekends and after hours: Cell # 409-332-2021 • Dean Butler – CLO Work # 713-751-7319 Weekends and after hours: Cell # 409-771-6292 • Janice Cupples - LaPorte Work # 246-0122 Weekends and after hours: Cell # 713-304-3742 • Contractor Safety Council of Texas City – (409) 948-9009 • Houston Area Safety Council - (281) 476-9900 Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 25 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Substance Abuse Policy Purpose To assure maximum safety and well being of all Dow employees, CONTRACTORS' employees, and all other people located in the plant and its vicinity. Scope This applies to all contractor companies working at a Dow Chemical Co., Bay Area Operations worksite. Background The Dow Chemical Co., Bay Area Operations ("Dow") considers the misuse or abuse of alcohol and the use of illegal or unauthorized drugs to present a serious threat to the health and safety of any person working on its premises and the surrounding community and to interfere with the efficiency and productivity of work being performed on its premises. Definitions Hair Testing: Analysis of hair samples to detect the presence of tested drugs and/or their metabolite(s) at reportable levels. Testing will be performed by a laboratory whose screening methods are cleared by the U.S. Food and Drug Administration (FDA) for both head and body hair types. Qualified Third Party Collection: Companies contracted by the contractor firm for the purpose of collection of drug and alcohol testing samples. The contracted company must be certified and those individuals that collect samples must be trained and qualified. As it applies to “hair testing”, the process used must be approved, cleared, or otherwise recognized by the Food and Drug Administration as accurate and reliable for the testing of such specimens. In addition this must include all panels and all hair types and must assure the test excludes contamination. Policy A. The use, bringing onto Dow premises (which includes all property owned, operated, or leased by Dow, or under the control of Dow), possession, concealment, transportation, promotion, or sale of the following substances and items by any contractor, subcontractor, vendor, and their employees (collectively, "CONTRACTORS" and individually, "CONTRACTOR") is strictly prohibited from Dow premises: ILLEGAL DRUGS; UNAUTHORIZED CONTROLLED SUBSTANCES LOOK-ALIKES; DESIGNER AND SYNTHETIC DRUGS (INCLUDING THE PRESENCE OF ANY DETECTABLE AMOUNT IN THE EMPLOYEE WHILE WORKING); ANY OTHER ILLEGAL OR UNAUTHORIZED DRUGS OR ABNORMAL SUBSTANCES WHICH MAY AFFECT AN EMPLOYEE'S SENSES, MOTOR FUNCTIONS, OR ALTER A PERSON'S PERCEPTION WHILE WORKING; ALCOHOLIC BEVERAGE; AND DRUG PARAPHERNALIA. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 26 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Contractor Substance Abuse Policy continued Policy cont’d B. CONTRACTORS who regularly perform labor or services on Dow premises must have and administer a formal substance abuse interdiction policy. Such policy must include provision for tests (such as drug test by hair, urine drug screens or blood, plasma tests, and alcohol test using the “swab test” method for alcohol testing with the use of a breathalyzer test for confirmation of positive alcohol tests) to determine the use of any illegal or unauthorized substances prohibited by this Policy. Non compliance to the testing requirements of this policy will result in the removal of the individual involved from the site for a minimum of 12 months. These tests shall be administered under the following conditions: 1. Pre-employment and pre-access drug and alcohol testing of current employees returning to Dow premises from layoff or outside job assignment shall be accomplished by the use of hair testing for drugs and swab and/or breathalyzer testing for alcohol, with the following exceptions: a. Contractor employees that are currently employed by the contractor firm and have been subject to random testing for that company within the last 90 days are exempt from the pre-access testing requirements. b. Contractor employees new to a contractor firm which is participating and in compliance with the Texas City Operations “Contractor Substance Abuse Policy” and who are designated as “Approved for Work” for the Texas City Operations Texas City Site in the VECTORTM database maintained by Psychemedics are exempt from the pre-access testing requirements. Individual contractors that work under D.O.T. requirements must follow D.O.T. guidelines for drug testing. 2. For cause drug and alcohol testing. When CONTRACTOR's supervisor has a reasonable suspicion or belief that CONTRACTOR's employee shows signs of being under the influence of, or in possession of, any substance or item prohibited by this Policy. For the purposes of this Policy, reasonable suspicion or belief can include occupational on-the-job injury or involvement in a serious or potentially serious accident or incident. For cause drug testing shall be accomplished using urinalysis and for cause alcohol testing will be accomplished using the swab testing method with breathalyzer testing for confirmation of positive tests. During each 12-month period CONTRACTOR will randomly select for drug testing a sufficient number of the employees assigned to Dow operations/facilities so that the number of tests conducted will equal at least 50 percent of the individual employees who are badged for the Dow Texas City Site. Such testing shall be conducted monthly. (In the case of short duration jobs the contractor may be requested to conduct random tests on a weekly basis.) It is our intent that all contractors working at the site be subject to random testing hair. The method of testing required to accomplish these tests will be hair testing for drugs and swab testing for alcohol with a breathalyzer conformation required for any positive alcohol swab test. Individual contractors that work under D.O.T. requirements must follow D.O.T. guidelines for drug testing. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 27 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Contractor Substance Abuse Policy continued Cutoff Level in Nanograms B. Substance Testing Each specimen will be tested for at least the following drugs and will be reported positive when the number of nanograms per milliliter equal or exceed the indicated cutoff level: Drug Class Cannabinoids (marijuana) Cocaine Opiates Amphetamines Phencyclidine (PCP) Initial 50 300 2000 1000 25 Confirmation 15 150 2000 500 25 Alcohol testing: Alcohol tests will be considered positive if the blood alcohol level of an individual is at or above .02. General Requirements: • • • • • • • Pre-employment and random drug testing must be completed using the hair testing method. Individual contractors that work under D.O.T. requirements must follow D.O.T. guidelines for drug testing. Hair testing must be accomplished using third party collection and must be conducted through use of the Psychemedics lab. For cause and post accident testing will be completed using urinalysis Chain of custody of the individual requiring a drug/alcohol test must be accomplished by using a member of the contractor company’s supervision to escort the individual to the test site. All testing and collection of test specimens must be administered by a qualified third party.(no in-house testing will be accepted) Post accident and for cause testing the tests must be completed as soon as possible. Failure to comply with the stated drug program will result in the individual being removed from the facility for 12 months. Training Initial training and annual review Other Documents Not Applicable Review This policy will be reviewed annually by the Bay Area SMAT. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 28 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents English Comprehension Policy Purpose To assist in maintaining a safe and efficient work place by assuring written and spoken comprehension of the English language. Scope This applies to all personnel working at the Bay Area sites. Background All safety signs and verbal warnings are presented in English. Because of this standard process English comprehension is required. Policy Any contractor, subcontractor, vendor, and their employees (collectively, "CONTRACTORS" and individually, "CONTRACTOR") performing labor or service on Bay Area sites’ premises, which includes all property owned, operated, or leased by or under the control of Dow's Texas City, LaPorte, and Clear Lake ("Premises") shall be able to comprehend English. English comprehension is defined as the ability to read and understand, hear and understand, speak and be understood and writes his/her name in English. Exceptions In certain limited instances (e.g., a consultant on a specific project), a CONTRACTOR's employee not meeting the requirements of this Policy may perform labor or service on Dow Premises if they are escorted 100% of the time by a CONTRACTOR-provided interpreter. Such exception must have prior approval by a Dow Job Representative. The interpreter shall devote special emphasis to safe procedures, emergency procedures, scope, understanding, and communication concerning the safe performance of work. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 29 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Safety Responsibilities Purpose To detail the Contractor Companies’ responsibilities as they apply to Environmental, Health, and Safety concerns while working on the Bay Area worksites. Scope This applies to all contractor companies working on the Bay Area worksites. Background In the past there has been some confusion in the contractor community as to the expectations and responsibilities of contractor firms working on a Dow Chemical Company Site. Responsibilities Item Description 1 The Contractor shall actively and adequately promote safe working performance on the part of its employees. The Contractor shall participate in activities to this end, such as contractor safety organizations (e.g., Contractor Safety Alliance, Contractors' Safety Council.), contractor owner programs, etc. It is expected that each Contractor will conduct its own safety programs to best suit its particular needs. 2 Contractors MUST report immediately those employees (by name) DISCHARGED for safety rule infractions in writing to Dow Industrial Security and the Owner's Representative. The reason for the discharge must be given. Such employees will not be allowed to return to any Owner's work without proper authorization from the Owner. 3 Prior to starting any field work on each job, the Job Representative will conduct a pre-job safety conference with an authorized representative of the Contractor, an owner Manufacturing Representative, available subcontractor’s representatives and Owner’s safety representative, when available. At this time, the nature of any chemical hazards or special safety rules for the area will be reviewed with the owner Process Representative and the Contractor will be provided with printed copies of the area rules where applicable. The “Pre-Job Safety Checklist” form (See in Appendix) will be prepared by the Owner’s Representative and a copy furnished to the Contractor. 4 In addition to the basic contractor safety indoctrination, contractor employees shall receive block or unit safety pre-job orientations covering the hazards for that area prior to starting work. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 30 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Safety Responsibilities, cont. Responsibilities (continued) Item 5 6 Description Contractors must be aware of the following policies: • English comprehension requirements – (See English Comprehension Policy) • Contractor’s Substance Abuse Policy – (See Substance Abuse Policy) Contractors shall use a regular system of work site inspection to detect and correct hazardous conditions, safety rule violations and unsafe work practices. These safety inspections shall be reported to the Job Representative. Contractors shall maintain continuous safety planning to cover jobs where circumstances have changed and new hazards require new controls. 7 It is the Contractor’s responsibility to make sure that all injured/ill personnel receive prompt medical attention at an approved medical facility. Written notification must be submitted on every injury or serious incident to the Job Representative and Contractor Safety no later than 10:00 a.m. of the next working day. See “Contractor Investigations” It is the Contractor’s responsibility to investigate all injuries and incidents, including vehicle accidents, and submit a final report to the Job Representative and Contractor EH&S. 8 Prior to ordering vacuum trucks, Contractor shall coordinate with the Job Representative and Environmental Operations. Contractors shall inform the Job Representative of any hazardous material they may bring into the work area. The contractor must have the MSDS's readily accessible. Contractor must receive approval from the Job Representative to bring into job site any materials or suppliers not required or specified by the contract. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 31 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Safety Responsibilities, cont. Minimum Requirements The items listed below are the minimum requirements for Contractor and Supplier Safety Training. Item Description 1 Before working on Dow property EVERY contractor employee must be indoctrinated with the Dow Safety Rules book through an approved safety indoctrination program. Contractors shall inform all their employees that they must comply with the Safety Rules, procedures, and rules of the department in which they are working and site Safety Standards. 2 Contractors who perform work on Dow controlled property must receive basic contractor safety indoctrination prior to starting work. It is required that all Contractors use the orientation program administered by the Contractors' Safety Council. • The contractor is responsible for scheduling this training at the Safety Council, • A record of this training shall be maintained • Any contractor employee who has not worked on Dow controlled property for 12 months must attend refresher training at the Safety Council. Portable Buildings Stage Description 1 Portable buildings and storage areas shall be set up as neatly as possible to present an orderly appearance and maintained in good repair. 2 During the months June 1 through November 30 (Hurricane Season) Contractors shall tie down or remove all their portable buildings and portable toilets from Dow property. 3 Metal buildings served with electricity shall have the service entrance switch and the skin of the building grounded in such a manner that neither is dependent upon the other. Electrical bonding jumper wires at corners and roof are required ONLY if building construction does not provide for complete grounding continuity. 4 Electrical outlets and grounds are to be tested in accordance with OSHA 1926.404. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 32 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Safety Responsibilities, cont. Fire Protection Item 1 Description Fire Extinguishers: a. A fire extinguisher for welding and cutting operations can be obtained through the Job Representative. b. It is also the Contractor's responsibility to arrange, through the Job Representative, for the recharging and resealing of owner furnished extinguishers immediately after each use. 2 It is the Contractor's responsibility to obtain approval through the Job Representative on the proper location of all fuel storage tanks. In all cases the tanks shall be located or the area diked or sloped so that a spill shall not create a hazard to operating plants or contaminate ditches or navigable water. Demolition Item Description 1 Due to the inherent hazards in demolition work, special care must be devoted to safe procedures, scope understanding and communications concerning the safe performance of work. 2 Responsibility for field supervision of demolition work must be delegated only to those whose experience qualifies them to make the necessary judgments and decisions that are required to assure the safest possible completion of the job. 3 The Contractor shall make certain that all lines, services and equipment have been cleaned or purged and properly cleared for safe removal. All lines (including water and steam) are to be considered "hot" until positive safe clearance has been obtained. 4 Special care shall be exercised to locate and mark old underground or otherwise hidden lines, cables and sewers using the best available information and Owner's assistance. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 33 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Safety Responsibilities, cont. Demolition (continued) Item 5 Description The pre-job safety conference with the Contractor shall devote special attention to pre-planning the safety aspects of demolition jobs. • Steps of dismantling and loads to be handled shall be reviewed with the Job Representative prior to starting work. • Temporary provisions shall be made where safety showers, eye-wash baths and fire extinguishers are being moved in the work area. • Special attention shall be given to the marking of hazards and the barricading of hazardous areas for the protection of all personnel, including those not directly involved in the demolition work. Medical and Industrial Hygiene Requirements Item 1 Description Health and hygiene training - The Contractor shall be responsible for providing training which includes, but is not limited to the following: • General training requirements under the Hazard Communication Standard 29 CFR 1910.1200 (e.g. overview of the standard and how to read an MSDS). • Asbestos training required by OSHA 29 CFR 1910.1001 or OSHA 29 CFR 1926.1101. • Respirator training required by OSHA 29 CFR 1910.134 (Respiratory Protection). • Hearing conservation training and audiometric testing required by OSHA 29 CFR 1910.95 (Occupational Noise Exposure). • Hazardous waste operations and emergency response training by OSHA 29 CFR 1910.120 or OSHA 29CFR 1926.65. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 34 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Safety Responsibilities, cont. Medical and Industrial Hygiene Requirements (continued) Item 2 Description Respirator training fit testing and medical approval. ⇒ Routine or emergency response respirators • The Contractor is responsible for the required fit testing, training and medical approval for all employees who use the following types of respirators: air purifying half and full face masks, SCBA and airline systems. ⇒ 3 • Documentation must be retained and Contractor records are subject to audit. • Initial fit testing and training is required. • Retraining is required annually and fit testing is required Medical certification is required initially and every year there after. Contract Companies are responsible for any required Industrial Hygiene monitoring (lead, asbestos, noise, etc.). Records must be made available to Dow Job Rep upon request for auditing purposes. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 35 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Minimum Requirements for Contractor Safety and Health Programs Introduction The required program elements for contractors working on DOW property. Purpose To improve DOW Site contractor safety and health performance. Guidance This program must include elements that are specific to the work performed. For example, a contractor engaged in scaffold building should have a program that addresses fall protection and the specifics that are associated with the protection. (For example, stating that fall protection must be worn when working 6 feet or move above ground elevation is not considered sufficient detail from the DOW perspective). Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 36 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Minimum Requirements for Contractor Safety and Health Programs, cont. Management Systems – Required Required: 1. Have in place a formal, written safety and health program which includes: • • • • • • a policy statement with elements for employee participation, management commitment and supervisory accountability, enforcement procedures, management of change process, and emergency plans written safety goals and objectives. 2. Be accountable for all employees on the DOW site. 3. Allow DOW personnel access to appropriate safety and training records. 4. Establish a focal point responsible for safety matters for the duration of the contractor’s work at DOW. 5. Contractors must have: • a drug/substance abuse program in place, • a employee background screening process in place, and • an English Comprehension program, which is consistent with DOW requirements. 6. Ensure a medical surveillance program is in place as appropriate and in compliance with all applicable standards and these programs appropriately consider fit for duty considerations. 7. Ensure a process is in place for dealing with emergency medical treatment and first aid cases which includes identification of local medical provider. Have a case management process and trained personnel to implement. 8. Ensure availability of Material Safety Data Sheets (MSDS) for all materials brought onto the DOW site and that all materials are approved by the site. 9. Sub-Contractors must: • Have a method to approve sub-contractors. • Obtain and evaluate information concerning any subcontractor’s safety performance and programs prior to award of contract. (Sub-contractors are also required to be pre-qualified by DOW for work on DOW sites – contact our purchasing group to initiate the prequalification process.) • Accept responsibility for the safety performance and ensure subcontractors fit for duty requirements are adequate. 10. Provide appropriately trained and competent personnel and ensure a process for selecting qualified employees. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 37 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Minimum Requirements for Contractor Safety and Health Programs, cont. Management Systems – Optional Optional for Continuous Improvement: 1. Have a dedicated site or project safety person. 2. Have a safety and health recognition program. Opportunity Identification – Required Required: 1. Implement a program for the reporting of unsafe conditions/situations/ practices. 2. Follow up on unsafe conditions/situations/practices identified. 3. Perform pre-job task evaluation for safety/hazard analysis, utilizing the STAC card or equal. The pre-job task analysis hazards must be applicable to the work that is performed by the contractor. Opportunity Identification – Optional Optional for Continuous Improvement: 1. Make recommendations to appropriate DOW personnel for changes to DOW safety policies and procedures that affect contractors. 2. Seek customer feedback for work performed, i.e. quality timeliness, budget considerations. Personal Involvement – Required Required: 1. Require employee intervention on unsafe conditions/situations/practices and make employees accountable for their safe work performance. 2. Ensure participation in department and/or site emergency drills. 3. Ensure individual compliance with contractor safety and health programs through performance reviews, disciplinary systems, recognition programs, audits, etc. 4. Hold supervision accountable for the safety performance of their employees. 5. Establish a behavior observation program. 6. Use a safety suggestion system. Personal Involvement – Optional Optional for Continuous Improvement: Involve all levels of personnel in audit activities. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 38 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Minimum Requirements for Contractor Safety and Health Programs, cont. Training – Required Required: 1. Implement employee orientation and EH&S training programs that include all legally required elements; for example hazard identification and control, reporting of accidents and incidents, safe work practices, Personal Protective Equipment and Hazard Communication (HAZCOM). 2. Ensure appropriate EH&S and craft training is conducted and verification of understanding is completed as appropriate (classroom, field, etc.). 3. Ensure all training is documented. 4. Ensure documentation of craft and technical training for work that requires certification (ex. Asbestos removal), work with or near government regulated chemicals or materials, or work when acting as an agent of The Dow Chemical Company. 5. Include safety management training for all 1st line supervisors. Communication – Required Required: 1. Conduct regularly scheduled/formal safety meetings. At a minimum, weekly safety meetings should be held. 2. Report all occupational injuries and illnesses, as well as incidents and near misses, to the DOW Contract Administrator or Job Representative as soon as possible after their occurrence. 3. Immediately communicate to DOW personnel any hazards found while on the work site as well as any hazards that the contractor’s work may introduce into the work site. 4. Participate in pre-job safety conferences. Communicate details of these to employees. 5. Ensure all employees are able to appropriately understand and communicate safety and health information including, but not limited to, the applicable portions of the emergency plan, fire, explosion and toxic release hazards. 6. Provide DOW personnel with requested information on its periodic evaluations. Communication – Optional Optional for Continuous Improvement: 1. Share learning experiences with DOW personnel and other contractors. 2. Conduct toolbox or tailgate safety meetings. 3. Keeps written safety meeting minutes. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 39 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Minimum Requirements for Contractor Safety and Health Programs, cont. Standards and Operating Discipline – Required Required: 1. Ensure project pre-planning includes analysis of safety and health hazards. 2. Comply with all governmental, DOW standards, policies, and any other contractual agreements. 3. Be licensed for work in the area in which the site resides. 4. Ensure housekeeping is maintained to avoid creation of hazards. 5. Ensure employees appropriately use Personal Protective Equipment as required by the job and consistent with the site policy. 6. Have written safe work procedures in place. 7. Have written company specific safety rules and standards. Audits – Required Required: 1. Conduct safety audits and housekeeping inspections of the worksite or area that is used by the contractor. 2. Conduct periodic audits to ensure compliance with the elements of the safety and health program. 3. Ensure all audits are appropriately documented. 4. Ensure follow-up for all deficiencies identified by the audits. 5. Ensure supervision conducts frequent workplace inspections (walkthroughs). 6. Conduct safety performance review of subcontractors during the course of their work on the site. Audits – Optional Optional for Continuous Improvement: Participate in team audits of other contractors on various DOW work sites. Root Cause Investigation – Required Required: 1. Investigate all reportable accidents/incidents as defined by DOW site standards to determine the root cause. 2. Document all investigations consistent with site requirements. 3. Communicate all accidents/incidents and near misses to company employees and DOW personnel. 4. Ensure a corrective action follow-up system is in place to implement recommendations associated with the incident. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 40 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Minimum Requirements for Contractor Safety and Health Programs, cont. Performance Measurement – Required Required: Performance Measurement – Optional Optional for Continuous Improvement: Public Interaction – Optional Optional for Continuous Improvement: Have a measurement system in place to track performance toward defined safety goals and objectives. Develop and use proactive safety measures. 1. Participate in contractor associations. 2. Participate in trade organizations. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 41 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Program Checklist Contractor: Contractor Address Contractor Service Point of Contact Phone Initial Performed by: Review Date Next Performed by: Review Due This program must include elements that are specific to the work performed. For example, a contractor engaged in scaffold building should have a program that addresses fall protection and the specifics that are associated with the protection. (For example, stating that fall protection must be worn when working 6 feet or move above ground elevation is not considered sufficient detail from the DOW perspective). Management Required: 1. Have a formal, written safety and health program in place including a policy statement with Systems elements for employee participation, management commitment and supervisory accountability as well as enforcement procedures and emergency plans. Guidance Elements EMR RIF (Recordable Injury Frequency) Substance Abuse PSM (Process Safety Management) Ground Fault Hearing Conservation Respiratory Protection HAZ COM (MSDS sheets available) Pre-Task Analysis Craft/Skill Training Personnel Accounting Sub-Contractors Medical Surveillance Case Management Fit for Duty Review? Y Safety Program MOC Medical Provider N English Comprehension Safety Goals & Objectives? Y N Background Screening Safety Focal Point Y N Name:________________ Remarks Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 42 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Program Checklist, cont. Optional for Continuous Improvement Opportunity Identification Optional for Continuous Improvement 1 Have a dedicated site or project safety person. Y N 2. Have a safety and health recognition program Y N 1. Implement a program for the reporting of unsafe conditions/situations/ practices. Y N 2. Follow-up on unsafe conditions/situations/practices identified. Y N 3. Perform pre-job task evaluation for safety/hazard analysis, utilizing the STAC card or equal. The pre-job task analysis hazards must be applicable to the work that is performed by the contractor. Y N 1. Make recommendations to appropriate DOW personnel for changes to DOW safety policies and procedures that affect contractors. Y N Y N 1. Require employee intervention on unsafe conditions/situations/practices and make employees accountable for their safe work performance. Y N 2. Ensure participation in department and/or site emergency drills. Y N 3. Ensure individual compliance with contractor safety and health programs through performance reviews, disciplinary systems, recognition programs, audits, etc. Y N 4. Hold supervision accountable for the safety performance of their employees. Y N 5. Use a safety suggestion system. Y N 6. Establish a behavior observation program. Y N Y N Required: 2. Seek customer feedback for work performed, i.e. quality timeliness, budget considerations. Personal Involvement Required: Remarks Optional for Continuous Improvement 1. Involve all levels of personnel in audit activities. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 43 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Program Checklist, cont. Training Required: 1. Implement employee orientation and safety/health training programs Y N 2. Ensure appropriate safety and craft training is conducted and verification of understanding is done as appropriate (classroom, field, etc.). Y N 3. Ensure all training is documented Y N 4. Ensure documentation of craft and technical training for work that requires certification (ex. Asbestos removal), work with or near government regulated chemicals or materials, or work when acting as an agent of The Dow Chemical Company. Y N 5. Include safety management training for all 1st line supervisors. Y N 1. Conduct regularly scheduled/formal safety meetings. At a minimum, weekly safety meetings should be held. Y N 2. Report all occupational injuries and illnesses, as well as incidents and near misses, to the DOW Contract Administrator or Job Representative as soon as possible after their occurrence. Y N 3. Immediately communicate to DOW personnel any hazards found while on the work site as well as any hazards, which the contractor’s work may introduce into the work site. Y N 4. Participate in pre-job safety conferences. Communicate details of Y these to employees. N 5. Ensure all employees are able to appropriately understand and communicate safety and health information including, but not limited to, the applicable portions of the emergency plan, fire, explosion and toxic release hazards. Y N 6. Provide DOW personnel with requested information on its periodic evaluations. Y N that include all legally required elements; for example hazard identification and control, reporting of accidents and incidents, safe work practices, Personal Protective Equipment and Hazard Communication (HAZCOM, WHMIS, etc.). Remarks Communication Required: Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 44 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Program Checklist, cont. Remarks Optional for Continuous Improvement: Standards and Operating Discipline 1. Share learning experiences with DOW and other contractors. Y N 2. Conduct toolbox or tailgate safety meetings. Y N 3. Keeps written safety meeting minutes. Y N 1. Ensure project pre-planning includes analysis of safety and health hazards. Y N 2. Comply with all governmental and DOW standards and policies as well as any other contractual agreements. Y N Required: 3. Be licensed for work in the area in which the site resides. Y N 4. Ensure housekeeping is maintained to avoid creation of hazards. Y N 5. Ensure employees appropriately use Personal Protective Equipment as required by the job and consistent with the site policy. Y N 6. Have written safe work procedures in place. Y N 7. Y N Y N Have written company specific safety rules and standards. Remarks Audits Required: 1. Conduct safety audits and housekeeping inspections of the worksite or area that is used by the contractor. 6. Conduct periodic audits to ensure compliance with the elements of the safety and health program. Y N 3. Ensure all audits are appropriately documented. Y N 4. Ensure follow-up of all deficiencies identified by the audits. Y N 5. Ensure supervision conducts frequent workplace inspections (walkthroughs). Y N Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 45 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Program Checklist, cont. 6. Conduct safety performance review of subcontractors during the course of their work on the site. Y N Optional for Continuous Improvement: 1. Participate in team audits of other contractors on various DOW worksites. Y N Root Cause Investigation Required: 1. Investigate all reportable accidents/incidents as defined by the DOW site standards to determine the root cause. Y N 2. Document all investigations consistent with site requirements. Y N 3. Communicate all accidents/incidents and near misses to DOW personnel. Y N Y N Y N Y N 1. Participate in contractor associations Y N 2. Participate in trade organizations Y N Remarks 4. Ensure a corrective action follow-up system is in place to implement recommendations associated with the incident. Remarks Performance Measurement Required: 1. Have a measurement system in place to track performance toward defined safety goals and objectives. Remarks Optional for Continuous Improvement: Optional for Continuous Improvement: Public Interaction Optional for Continuous Improvement: 1. Develop and use proactive safety measures. Remarks Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 46 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents BAY AREA WAIVER OF OSHA THRESHOLD/EMR RATE Dow is committed to zero incidents and the 2005 goals. This form is to be used if the contractor does not meet the DOW OSHA threshold rate of 2.0 or EMR rate of .8 or less, and there are no other contractors available who meet the requirements. The Production/Functional Leader authorizes the contractor to perform work, with the following conditions: • The WAIVER OF OSHA THRESHOLD/EMR RATE must be completed. • An authorized person must escort contractor/supplier employees at all times and they are responsible for his/her safety. • The contractor/supplier must meet or exceed the expectations outlined on the Dow Pre-Qualification form including: ⇒ a written Safety and Health Program ⇒ a written Substance Abuse Policy ⇒ a written Respiratory Protection Policy, when required ⇒ a written Hazard Communication Policy, when required ⇒ an English Comprehension Policy ⇒ Craft Skill Assessment, when required • A safety action plan is in place in order to safety execute work that meets the site’s safety goals. (The contract company must submit a Safety Action Plan that provides a detailed plan for addressing EH&S requirements for work performed onsite.) The Safety Action Plan is developed in participation with the business requesting the work. This authorization is good for this job only. Any subsequent job must be re-evaluated for a waiver, if the contractor’s OSHA/EMR rate remains above the threshold. 1. 2. Form Instructions: All Items in the table below are required. Concurrence should be obtained prior to arrival at badging. Completed form must be submitted to Purchasing prior to initiating P.O. Contractor/vendor Employee (Please print) Contractor/vendor Employee Signature Company Name of Contractor/vendor employee Production/Functional Leader Approval Signature Production/Functional Leader Master Number EH&S Delivery Leader concurrence EH&S Delivery Leader Master number Site Approved Escort Signature (Initial) Site Approved Escort Master number (Initial) Contract Administrator Contract Administration Master Number Date and Time (Completed by Contract Administrator) PO Number (Completed by Contract Administrator) Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 47 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents SAFETY ACTION PLAN Safety Action Plan Job/Project Information Job/Project Name Job/Project Location Start Date Completion Date Double Click on embedded object to open. Or Right Click on object, select Worksheet Object then open, and this spreadsheet will open in Excel (save as “Your Company Name, etc.” to copy and edit). Note: The contract company and the business requesting the work will complete their respective sections. The completed document must be signed by each contract employee, prior to beginning work, signifying understanding and agreement of all contents. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 48 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Site Access for Contractors, Delivery, and Visitors Purpose This guideline is only for gate entry requirements. It does not change any requirements for individual unit/plant orientations required nor does it change the requirement to follow the process to add a Contractor Company and Labor Services Acceptable Manufacturer and Supplier List (AMSL) Management of Change (MOC) process. Ownership Ownership of these guidelines is coordinated with Contract Administration, Security, Purchasing, and the EH&S Delivery Organization. Minimum Requirements Minimum requirements by classification (Definitions is on the following page). • Details for Bay area site entry requirements based on scope of work are included in the Bay area Site Access Matrix; found on US Area Site Access under Site Specific Requirements: • Foreign Nationals requesting plant entry must meet Guidelines required by the Export Import Regulatory Affairs. For more information see Foreign National Visitor Web Site. • Former Dow/ employees must also be assessed (see US Area Site Access requirements). Classification Contingent Staff Description An individual provided to DOW by a resource supply company (contingent staffing firm) to supplement the DOW work force. Broad categories include office professionals, technical/professional, distribution technicians, and engineering/design. DOW assigned daily tasks, inclusion in the DOW Facility / Work Group EH&S training and programs, and flexibility in needed work hours, characterize this service. All contingent staff shall be assigned to a DOW Employee in terms of reporting purposes. Contingent staff will receive initial orientation and then be included in EH&S Training and programs while working at the DOW Site. Contingent Staff personnel are issued Non-Dow Services ID Access Badge for the duration of work at the facility. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 49 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Site Access for Contractors, Delivery, and Visitors, cont. Minimum Requirements (continued) Classification Delivery Description A company or individual that has a contract or purchase order with Dow, delivering supplies/materials or distribution service, moving on and off Dow sites as a routine part of daily activities. Broad categories include vendor stocking, vending machine replenishment, mail service, equipment delivery/service, fuel or raw material delivery, product pick up and removal from the site, and distribution of DOW product off the site. Non-DOW supervision, independent organization, and movement restricted to road ways, storage, construction and office areas characterize this service. Pre-qualification is not required for Delivery Services. Pre-job activities will include a pre-job meeting that establish and reinforce EH&S performance expectations will be conducted. Delivery Service personnel may be required to obtain Safety Council training or be given the Visitor/Vendor Orientation Card (describing the facility, critical behaviors to follow, and EH&S expectations while on the site) as required by the Site Access Matrix. The host, where applicable in conjunction with the contract administrator, is responsible for determining if the EH&S requirements are being met on a daily basis. Independent Contractors In addition to prequalification, their company must have a signed Dow Hold Harmless on file. (Sub-contractors are covered by the general contractor’s Hold Harmless Agreement.) The contract company employee(s) must have a Contractor Safety Card and signed contractor hire sheet. The contractor completes the prejob activities including a pre-job meeting with the contract administrator and EH&S contact that establish and reinforce EH&S performance expectations. Lab/Office Equipment Service The contract company employee(s) must have a Contractor Safety Card and their company must have a signed Dow Hold Harmless on file. Review the DOW Site Access Matrix for other requirements. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 50 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Site Access for Contractors, Delivery, and Visitors, cont. Minimum Requirements (continued) Classification Visitors Description Visitors must sign in through Security and be escorted at all times by an authorized person. DOW Visitor/Vendor Policy requires a pass to be completed by an authorized person prior to admittance. The host will review the Visitor/Vendor Orientation Card (describing the facility, critical behaviors to follow, and EH&S expectations while on the site) with the Visitor. Issues with special cases should be coordinated through ES&S. Visitors to Buildings with Public Access Company Approval for Working on Site Variance Process To receive a temporary pass sign in with the building receptionist and be escorted at all times by an authorized person. Entrance would be for that building only. Entrance into the plant would require following the Visitor process listed above. • Pre-Qualification form completed and approved by EH&S delivery • Substance Abuse Program completed and approved by EH&S delivery • Contractor program review completed and approved by EH&S delivery • Technical requirements reviewed and approved by Discipline Specialist (Maintenance Technical Services or Dow Design and Construction). • Hold Harmless agreement signed and approved by Purchasing • Insurance requirements have been met and approved • MOC completed for addition to Gate Access Database • Valid P.O. • Pre-Job activities completed. The Process Leader, or their “Designated Back-up”, responsible for the area where the activity is taking place, must approve variances from the requirements of OSHA/EMR rate, for a Contractor Safety Card and/or Hold Harmless as it applies to gate entry. The Delivery Leader must concur with the variance, and sign off on the form. OSHA/EMR Threshold Waiver, Contractor Safety Card Waiver, Hold Harmless Waiver Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 51 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Site Access for Contractors, Delivery, and Visitors, cont. Pre-Job Requirements The purpose of this process is to ensure contractors working at DOW are appropriately indoctrinated into site requirements. Pre-Job Meeting - The purpose is to ensure that all EH&S requirements and expectations are communicated to and understood by each contractor company prior to work start up and review specific details relative to contractor safety after the contractor has been selected and is within a week or two of beginning work. DOW Expectations for Contract Companies - “It’s All About You” All Contract Employees are required to attend the “It’s all about You” presentation prior to being allowed to perform work. The “It’s all about You” process establishes basic expectations for all personnel working at Dow. Once the orientation is complete contractors will be required to sign a document indicating they have completed and understood the material. Minimum Requirements for Issuing an Entry Badge Badging Requirements include all of the following • Basic + or Basic + Refresher • Gulf Coast Dow Specific Training • Hire Slip with Background Screening and Proof of Substance Abuse Testing complete • Possession of a Contractor Training Card indicating those dates that specific training topics have been completed. Details of the Badging process are listed in the Contractor/Sub-Contractor Badging Signing-In & Signing-Out All Independent contractors, Delivery Service, and Visitors are required to sign-in to the facility at the appropriate location and sign-out upon departure. Requirements for Driving Access All requirements for the Entry Badge must be met plus the individual must possess a Valid Driver’s License for the type of vehicle driven and the Driver Module CBT (computer based training) training from the Safety Council. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 52 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Site Access for Contractors, Delivery, and Visitors, cont. Definitions Term Visitors Definition An individual at DOW other than the DOW personnel and NonDow Services Providers who normally work at DOW. Characteristics of a visitor include: 1. The individual is escorted full time by an authorized person (DOW or a Non-Dow Service Provider). 2. Does not perform physical work, and is treated as a “one time” guest, characterizes this activity. 3. Broad categories include Dow personnel from other sites, family members, tour participants, sales persons, agency inspectors, and consultants. They are not allowed in process areas without following the appropriate Badging process. Independent Contractors A company or individual that is under contract, sub-contract, or purchase order to provide services on Dow sites. Broad categories include maintenance, operations and construction. Non- DOW supervision, with an independent organizational relationship. Sub Contractors They are employed and paid by the Direct Contractor, and could perform work in a process area. Lab/Office/Equipme nt Service Service on equipment in office areas, laboratories, or in process areas. Authorized Person DOW employee or a Contractor who has delegated authority to act in this capacity on behalf of DOW. In either case the Authorized Person should be knowledgeable enough to oversee the safety of the visitor they are escorting. Responsibilities include at a minimum: • Knowledge of emergency response requirements • Job scope knowledge • Knowledge of all applicable site rules Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 53 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Site Access for Contractors, Delivery, and Visitors, cont. Definitions (continued) Term Definition Prequalification Technical, commercial, and E&HS review of a company. This requires the company to submit to DOW the Standard Prequalification package and be reviewed by the Discipline Specialist, Labor Services Purchasing, and Contractor Safety. This package is sent out by Procurement when there is a legitimate need to add a new contractor company. Once the prequalification package is received back from the company this review process could take up to two weeks. Hold Harmless A signed legal document. It is intended to insure proper insurance coverage of the contract company and to protect Dow regarding claims arising in the course of a contractor working on Dow premises. If there is a problem in obtaining a signed Hold Harmless the involvement legal departments of both Dow and the Contract Company may be required. Safety Action Plan A plan established in agreement with the contractor firm's safety representative, the contractor project manager, the DOW Manufacturing Rep and DOW EH&S delivery that identifies specific contractor EH&S contacts for the job/project and outlines specific EH&S job/project requirements. Contractor Safety Card / Training Card A laminated card to be attached to an individual contractor's badge that identifies the date that individual was trained on various topics (Red Tag, confined space entry, SWP, etc.). Contractor Safety/Training Card is issued by Contractor Safety Council after completing required safety training. Dow Background Check A background check will be conducted on all persons requesting a permanent type entry badge to Dow sites in order to determine if any reason exists to refuse or limit access to the Dow sites. This background check will be conducted only when an individual is requesting entry to Dow sites, and covers only the individual’s ability to enter the Dow sites. Labor Services AMSL Categorical listing (based on scope of work) of contractors prequalified to come on site. Our strategy is to focus work through these AMSL suppliers. More information can be found on the Dow Intranet at this web site: http://gpurchasing.intranet.dow.com/amsl2/default.asp Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 54 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Site Access for Contractors, Delivery, and Visitors, cont. Definitions (continued) Term AMSL MOC Definition Management of Change process associated with variances or changes to the AMSL. Additional information can be found on the AMSL web site. If you wish to buy a listed product or service from a manufacturer or supplier other than those listed on the DOW AMSL, you will need to 1) submit a MOC to add that manufacturer/supplier to the AMSL or 2) submit a one-time variance request. If there are no manufacturers/suppliers listed for the product/service you wish to buy, then no AMSL MOC or variance request is required. Site Sourcing Guide (SSG) The AM/SL is supplemented by Site Sourcing Guides that specify site specific list of acceptable suppliers for products not covered by the AMSL. The Purchasing Management of Change process will not be used for SSG changes. Contact site Purchasing rep for changes to DOW SSG; global example of the SSG change request form is: http://gpurchasing.intranet.dow.com/virtual/document s/amsl/SSG_Change_Request_form.dot Contractor Gate Entry Status Database Multi-site database used to verify supplier status (approve/denied) before entering labor requisition. Contact the appropriate Contract Administrator to determine which company may be requested based on scope of work (AMSL must be used first to determine which company’s are approved for specific disciplines, e.g. Hydroblasting, etc.) Contractor's Safety Alliance Teams Two teams of contractor safety and management representatives consisting of companies that work on the DOW Site (one team for general maintenance and construction and another for administrative/non-process area work) working together to improve safety, health, and environmental performance. STAC (Safety Task Analysis Card) Training Task analysis is a process by which a job is broken down by into tasks, each task is evaluated to determine those hazards that apply to the task and identify measures that will control or eliminate those hazards. STAC training is required for crew leaders, foremen, and supervision. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 55 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Site Access for Contractors, Delivery, and Visitors, cont. Definitions (continued) Term Definition ARSC ARSC stands for Association of Reciprocal Safety Councils. These safety council's have an agreement to recognize Basic + and Basic + refresher training delivered by any council in the association. Contractor's Safety Council of Texas City A third party, non- profit organization dedicated to furnishing safety and health training to the contractor community Houston Area Safety Council A third party, non- profit organization dedicated to furnishing safety and health training to the contractor community Training Courses Training Courses Available through the Contractor Safety Available through Council: the Contractor Safety Council Course Description Basic + A training course designed for the individual that has never worked in the petro-chemical industry before and is administered by an instructor that is available to answer questions and furnish individual instruction. Basic + training is available through the Contractor's Safety Council or any council that is a member of ARSC. Basic + Refresher A training course designed for individuals that have worked in the petro-chemical industry in the past and is delivered by CBT (computer based train) with no instructor available for questions/answers. Basic + refresher training is available through the Contractor's Safety council or any council that is a member of ARSC. DOW Red Tag Training A training course or CBT (computer based training) process that addresses the need of individuals that will be working on equipment which requires lockout/tag out. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 56 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Site Access for Contractors, Delivery, and Visitors, cont. Definitions (continued) Term Training Courses Available through the Contractor Safety Council (continued) Contractor hire slip Definition Course Description DOW Confined Space Entry Training A training course or CBT process which describes the process that addresses those individuals that will be performing confined space entries or will act as “safety attendant” for a confined space entry DOW Safe Work Permit Training A training course or CBT process that addresses the need of individuals accepting a Safe Work Permit and/or that will be performing work which requires a Safe Work Permit. Gulf Coast DOW Training A training course or CBT process that addresses the needs of individuals that will be performing work at a DOW Gulf Coast. DOW Driver Training A training course or CBT process that addresses the needs of individuals that will be driving on DOW property or on DOW business. DOW Scaffold User Training A training course or CBT process that addresses the needs of individuals that will be accessing scaffolds at the Bay Area sites. A document that identifies the name, social security number, and other information specific to the contractor individual that is to receive a badge. The sheet provided to security confirming that the General contractor requests this person to be badged and confirms other requirements have been completed. A Job Representative/Contract Administrator/DDC Owners Representative must sign this sheet. P.O. # Bay Area Contractor Administrative Manual.doc Purchase Order Number, assigned by purchasing, at the time of contracting for services. DOW RESTRICTED For internal use only Page 57 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor/Sub Contractor Badging Policy Scope To clarify requirements for obtaining a gate entry badge for contractor employees, any sub-contractor employees. Process Badging: Step 1 Actions Contractor: Complete the Hire-in Slip, this is a requirement. Requires signatures of the contract employee, Contractor Company Rep, and Dow Rep. • Must provide complete Name (Last Name, First and Middle Names); no abbreviations or nicknames. • Social Security Numbers are required for US citizens • Foreign nationals will be required to produce passports or other means of identity validation and follow the foreign national’s procedure. Company Rep responsibilities: The Contractor Hire-Slip requires the signature of a company rep to validate the following requirements are met: 2 3 • All required safety training has been completed • Contract company employee is compliant with the pre-access substance abuse requirements • Criminal background check has been completed and employee meets required acceptance criteria Proof of Identity: • Current Driver’s License or • State Issued Identification Badge Current Safety Indoctrination Badge from Safety Council Minimum Safety Council training requirements include Basic Plus safety course, Dow Site Specific, and Safe Driver (to operate a vehicle). Additional training based on work scope includes Red Tag, Safe Work Permit, Scaffold User, and Confined Space. Site specific indoctrination includes completion of the site’s It’s All About You management expectations (may not be available at every site at this time but a site specific indoctrination will be required). Unit indoctrination is conducted at the production areas after the employee has received his/her proximity badge. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 58 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor/Sub Contractor Badging Policy, cont. Badging Office Hours/Rules of Operation: • Applicants (Contractors, Sub-contractors, Vendors, and Visitors) going to work in Dow Bay area sites must bring their completed badge form to Security Office. • Badge forms will be available After Hour Operation/Processing: EMERGENCIES ONLY. CONTRACT SERVICES AND ES&S MUST APPROVE AND CONTROL. • Applicant is required to go to work in plant as soon as possible. • Applicant will be delayed until an officer can respond to process the applicant. Badges Temporary Badges Badges: • Badge must be worn and visible at all times unless safety requirements warrant otherwise; and then should be in the person’s possession. • Upon termination of employment with any contractor company, applicant must surrender any Dow badge previously issued to him/her. • ES&S must be notified immediately of any terminated employees. • Do not leave badge in vehicle. • Do not “loan” badge to someone else. • Violation of these rules can be grounds for dismissal from Dow property. • Employee must be re-badged if he/she changes contractor companies. Temporary Badges: • Employment verification by an authorized company representative is required prior to issuing a temporary badge. • Temporary badges will be issued to personnel with expected onsite duration of less than 5 days. Temporary badges and Safety Council badges with pictures ID must be visible at all times. • Upon completion of the job, Contract Services or the accountable Project Leader must be notified by the contractor in order for the badges to be deactivated. The proximity cards must be returned to site security. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 59 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor/Sub Contractor Badging Policy, cont. Visitors Visitors: • Visitors should not perform any type of work at any time while on Dow property. • Visitors must provide a Dow representative’s name, phone number and area location. • Visitors should be escorted to and from their destination and at all times while on Dow property by an approved Representative. • Resident Contractor’s can be designated by the Visitor Pass Approver to escort visitors. Visitor Pass Approvers are accountable to assure the escort can fulfill all responsibilities. The responsibilities include at a minimum: Knowledge of emergency response requirements Job scope knowledge Knowledge of all applicable site rules Contractor Identification Badge Guidelines • Visitors must sign a visitor’s log. • Visitors should be badged and visibly display badge at all times while on Dow property. • Visitors should surrender visitor’s badge prior to exit from Dow property. There are no global contractor badge design specifications. Listed below are guidelines, recommendations and restrictions. RESTRICTION: The Dow Diamond SHOULD NOT appear on any contractor badge. • Contractor badges should be designed on an as needed basis at each site. • Contractor badges can be produced either in Portrait or Landscape. • Color and graphics are left up to the site preference for ease of identification. • Every effort should be made to communicate with other surrounding Dow and Non-Dow sites so that badge similarities can be avoided (“Dow” refers to The Dow Chemical Company and consolidated subsidiaries, including Union Carbide.) • All Contractor badges should include a recent photograph. • The same information fields that appear on a Dow badge should appear on a contractor badge. i.e. First name, last name, badge number and the Dow site name and/or location. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 60 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor/Sub Contractor Badging Policy, cont. Contractor Hire Slip Instructions • Employee requesting badge & their supervisor to complete this form • If employee requesting badge is a Foreign National or a former Dow or subsidiary employee. See Contractor Admin Manual for instructions and forms. Bay Area Admin Manual is available at the Safety Council. Contract Services must receive verification from the appropriate Dow contact if approval is granted. • Employee must bring original form with them when they arrive at security. Security will not accept a photo copy. Form must be the original. • Employee must bring Safety Counsel Badge & a legal form of identification with them in order to receive a badge. • Employee must have a clear understanding of their job role and know who their contact is. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 61 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents CONTRACTOR HIRE SLIP PLEASE PRINT CLEAR & LEGIBLY DATE: ___________________ Requesting Badge For Demotion New Construction Contract Maintenance Vendor Service Provider Pipeline Pipeline badges require appropriate pipeline approval & forms. Last First Middle State Zip Code Street Address City Safety Council Badge Number Supt. OR Forman: Company: Company New Hire Yes No Is your company UNION Yes No Birthplace: EYE COLOR: AGE: DATE OF BIRTH: HEIGH T: WEIG HT: HAIR COLOR: SEX: RACE: CITIZENSHIP : DRIVERS LICENSE #: STATE: EXP. DATE: Foreign National or Former Employees Will Require Additional Verification Consult Contractor Admin Manual For Instructions & Forms. Foreign National or Yes No Former Dow subsidiary Employee Completion of a Will require approval from Dow Midland subsidiary of the Dow International Trade Group before badge Yes No Chemical Company – will be processed. Verification must be Foreign National sent to site ES&S 5 working days prior to Policy obtaining badge. Completion of a Will require approval from Dow Midland subsidiary of the Dow Human Resource Group before badge will Yes No Chemical Company be processed. Verification to be sent to Former Employee site HR 5 working days prior to obtaining Policy badge. TYPE: Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 62 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents To Be Completed By Employee’s Supervision This statement serves as written confirmation that, ____________________________________: Is in compliance with pre-access drug screening requirements - Contractor Substance Abuse Policy Has demonstrated oral and comprehensive abilities of the English language Has completed the criminal background screen has been completed and the employee has met the acceptance criteria. I further verify the Social Security Number of the individual in question has been checked for accuracy. Yes No I further verify that a check of citizenship (resident alien card and work visa for non-U.S. citizens) has been conducted and the citizenship of this individual has been verified. Yes No The person listed has successfully completed All required Safety Council training needed to perform their job/task at _______________. Yes No The person listed above is also scheduled to be working inside _________________ Operations Site within the next five (5) days. The person listed has completed Safety Council Safe Driver Training Requested Vehicle Use Personal Vehicle The person listed is requesting a Requested Gate Access Company Vehicle PERMANENT (Walk In Only) Yes No Non Driver TEMPORARY (< 90 days) badge. Vehicle Access For additional information about this employee, please contact __________________@ ____________. Authorized Company Representative Signature ___________________________________________ Printed Name & Phone Number _____________________________________________________ Have you worked in Dow Operations within the last 12 months? Yes No If yes, what company did you work for? ___________________________ Have you ever been convicted for any law violations other than minor traffic in the last 10 years? Yes No If yes, list below in the spaces provided. DATE CITY & STATE CHARGE FINAL DISPOSITION I agree that if it is found that I have falsified or omitted information from this questionnaire it shall be construed as fraud against The Dow Chemical Company, and shall be sufficient grounds for my removal from Dow Operations' property and ALL my entry passes revoked. Employee Receiving Badge Signature: ______________________________ Date: ____________ This person has completed It’s All About You Training at sites where this is required. Contract Services Will Authorize Maintenance or Managed Service Companies for Badge Contract Services Authorization: _____________________________ Date Signed: ____________ Project Job Rep Will Authorize Demolition or Capital Project Contractors for Badge Project Job Rep Authorization: _______________________________ Date Signed: ____________ Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 63 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Dow Bay Area Background Screening Policy Purpose To ensure all non-Dow individuals who request a badge to allow entry to Dow Operations work site have a background screening performed. Scope This applies to contract company employees, delivery and service personnel, carriers, and employees of other companies requesting a badge to enter any Dow site in the U.S. Background Since September 11, 2001 several measures have been implemented throughout industry in the United States in an effort to improve site and community security. The Dow Chemical Company has undertaken extensive security vulnerability assessments and audits at its sites around the world, and has implemented several new or upgraded security processes as a result of these assessments. Policy All non-Dow individuals requesting a permanent entry pass to any Dow site in the U.S. will be required to demonstrate that he or she has successfully passed a background screening process. This screening process will be coordinated and implemented by the contractor company through the local contractor safety council. Exceptions The only non-Dow individuals who are exempted from this policy are identified government officials Screening Process The screening process itself will include, at a minimum, verification of identification, citizenship and Social Security Number; Patriot Act check, and a check into the person’s criminal history report that details any convictions (felonies and misdemeanors) in the previous seven (7) years for any crimes involving theft, violence, destruction of property, or drugs. • The minimum set of unacceptable criminal convictions does not necessarily prevent assignment for work in a Dow facility, but offers a first review to expedite those who do not require a more in-depth management review. • Exceptions may be made on a case-by case basis by the facility Responsible Care leader. • Only under approved situations should any individual with questionable reports in any of these areas be allowed to enter the Dow site. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 64 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents DOW Background Screening Policy, cont. Non-Dow Company Documentation Requirements Other Documents Each non-Dow company requesting an entry badge to the Dow site for one of its employees should have its employee provide in person the following documentation at the time of the request: • written request for a Dow site entry badge (Hire Slip) • written verification of successful completion of a recent drug test (Hire Slip) • written verification of a background screen including “Background Verification Form” • verification of citizenship (Social Security Number) or an appropriate work VISA and resident alien card if not a U.S. citizen • Patriot Act check • completion of a background screen for criminal history • English comprehension verification • Personal photo identification using a government issued photo (driver’s license, passport, or resident alien card for non-U.S. citizens.) • Safety Council Training completed • Hire Slip • Background Screen Verification Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 65 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Safety Training Waiver (One day Emergency Waiver) Purpose To provide site access to individual contractors who have not completed the required Contractor Safety Training and as a result of an emergency situation are required to work on site. Scope The contractor safety waiver is to be used only in the case of an emergency when individual contractor employees are needed to control or abate an emergency situation and those contractors have not been through Dow requirements for Contractor Safety Training. This waiver is only to be used one time per contractor employee and only until the next regularly scheduled training class is available. Requirements To bring a contractor employee(s) into the facility that have not been safety trained the following conditions must be met: • An emergency situation must exist that requires the services of this/these contractor(s). Examples of an emergency situation include unplanned shut down of a plant or process, control of a spill or release, etc. • Training for these individuals is not currently available through the “Safety Councils” (after hours, weekends, etc.). • The Production Leader for the Business in need of the contractor must approve of the situation. The EH&S Delivery Leader for the Business in need of the contractor must be informed of the situation. • A Dow escort must be identified and sign the waiver form (The Dow escort must accompany the contractor employee at all times). If the job requires working behind a Red Danger Tag, entry into a Confined Space, SWP, etc., training on these processes must be completed and documented before work can begin. Management of the contractor firm must have knowledge of the training to be delivered to their employee and concur with the training to be delivered (this training may be delivered by a qualified Dow employee). Procedure The business that requires a contractor to come on site and do work that has not been through Contractor Safety Training must : • Notify and get approval from their Production Leader. Notify and get concurrence from their EH&S Delivery Leader. • Identify a full time “Dow” escort that will be responsible for the contractor’s safety. • Assure that Dow SWP, red danger tag, confined space, and any other applicable training has been completed, if required by job scope, and documented. • Ensure site “It’s All About You” training is complete and documented. • A representative of the business must conduct plant/block specific training to include HazCom issues and hazards specific to the block, and document that training. • The responsible Dow escort and the Contractor employee must sign the “Waiver of Contractor/Vendor Safety Indoctrination” form. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 66 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Waiver of the Contractor/Vendor Safety Indoctrination Bay Area Sites (CLO, DHH, HOU, TCO) Provisions of the Contractor Safety Indoctrination Requirements as specified in the Bay Area Contractor Administration Manual are hereby waived for a period of 24 hours or until the next scheduled Contractor’s Safety Indoctrination. (Note: Must be a Bay Area approved contractor, e.g. prequalification complete.) The site Approved Responsible Person must: 7. Have a situation that constitutes a “true” emergency (Give details of the nature of the emergency) 8. Escort the contractor/vendor employee at all times. 9. Take full responsibility for the safety of the contractor/vendor employee. 10. Inform the contractor/vendor employee of the potential hazards of the area (HazCom/PSM Overview requirements are fulfilled). 11. Assure that the contractor/vendor employee are trained before being allowed to work behind the protection of Red Tags, enter into a confined space, or receive a safe work permit. I understand the responsibilities identified in this document and assume these responsibilities for the entry of the contractor/vendor employee noted on this document. 3. 4. Form Instructions: All Items in the table below are required. Concurrence should be obtained prior to arrival at badging. Completed form must be submitted to Purchasing prior to initiating P.O. Production Leader Authorizing Signature Production Leader Master Number EH&S Delivery Leader concurrence EH&S Delivery Leader Master number Approved Escort Signature (Initial) Approved Escort Master number (Initial) Contractor/vendor Employee (Please print) Contractor/vendor Employee Signature Company Name of Contractor/vendor employee Contract Administrator Contract Administration Master Number Date and Time (Completed by Contract Administrator) Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 67 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Safety Training Requirements for “Short term, Low-Risk” Entry (Less than 5 days) Purpose To provide site access to individual contractors whose work on site is low risk, does not involve hands-on work on a chemical process, on a construction site, and it is not practical to complete all the requirements of “contractor safety training”. Scope The 1 to 5 day amended safety requirement is for contractor employees who, by the nature of their work, are low risk and are not working on or adjacent to process equipment (as defined by Process Safety Management, O.S.H.A. 1910.119). Note: The prequalification process must be completed prior to site access. Requirements To bring a contractor employee(s) into the facility that have not been through Basic + safety training the following conditions must be met: • The job to be completed must be short in duration (1 to 5 days). • Determine that the job scope to be completed does not include any of the following: ⇒ Work on or adjacent to process equipment ⇒ Work on or adjacent to auxiliary or support systems that could impact process equipment or control systems ⇒ Construction, Maintenance, Demolition or Turnaround work Procedure • The contractor employee must have completed “Dow Site Specific” training. • The job must be “low risk” in nature (Red Tag, Confined Space, Safe Work Permit, etc. is not required to complete the job). • The EH&S Delivery Leader for the Business in need of the contractor must be informed of and approve of the situation. The business that requires a contractor to come on site and do work that has not been through Basic + Contractor Safety Training must: • Notify and get concurrence from their EH&S Delivery Leader, • A representative of the business must conduct plant/unit specific training to include HazCom issues and hazards specific to the unit, and document that training. • The Contractor employee must sign the required form. • Before work is to be preformed a Dow representative of the business must fill out a pre-task analysis card (STAC) with the contractor employee to identify potential hazards and identify control and/or elimination measures for those hazards. • A Dow representative of the business must check the training card of the contractor to assure the contractor has completed Site Specific” training. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 68 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Safety Training Requirements for "Short Term, Low-Risk" Entry Bay Area Sites (DHH, CLO, HOU, TCO) Provisions of the Contractor Safety Indoctrination Requirements as specified in the Bay Area Contractor Administration Manual are hereby amended to require only "Gulf Coast Site Specific" training, for a period of not more that 5 days under the following conditions. Work scopes targeted for the amended requirements are: 1. Individuals in the process area but not doing hands-on work (i.e. Consultants) OR 2. Individuals NOT in the process area but doing hands-on work (i.e. Original Equipment Manufacturing.) The site Responsible Person must: • Determine that the job scope to be completed does not include any of the following: • Work on or adjacent to process equipment • Work on or adjacent to auxiliary or support systems that could impact process equipment or control systems • Construction, Maintenance, Demolition or Turnaround work • Assure that the individual has completed "Gulf Coast Site Specific" training. • Take full responsibility for the safety of the contractor/vendor employee. • Inform the contractor/vendor employee of the potential hazards of the area. • Assure that the contractor/vendor employee does not need to work behind Red Tags, enter into a confined space, or do work that requires a safe work permit. I understand the responsibilities identified in this document and assume these responsibilities for the entry of the contractor/vendor employee noted on this document. Form Instructions: 1. All Items in the table below are required. Concurrence should be obtained prior to arrival at badging. 2. Completed form must be submitted to Purchasing prior to initiating P.O. Production Leader Approval Signature Production Leader Master Number EH&S Delivery Leader concurrence EH&S Delivery Leader Master number Requestor Signature Requestor Master number Contractor/vendor Employee (Please print) Contractor/vendor Employee Signature Company Name of Contractor/vendor employee Contract Administrator Contract Administration Master Number Date and Time (Completed by Contract Administrator) Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 69 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Bay Area Contractor Safety Training Requirements Start Are they working? Utilize Visitor process Are they being paid? NO YES NO YES Working onsite one day? Working in process area? NO Working 5 days or less? NO YES (acceptable, but should utilize the "Short Term, Low Risk" training requirements form) YES Is person doing hands-on work? NO YES Utilize "Short-Term, LowRisk" training requirements form NO One Day Waiver Link YES "Short Term" form Link Utilize one day Safety Council Training waiver Is work >1 day? NO Hold Harmless Link (multiple one day waivers is not acceptable. Intended for Emergencies only) YES Person must attend all applicable safety council training (per job scope) Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 70 of 197 Recommend individual attend Safety Council class, but multiple "Short-Term" entry forms acceptable Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Visitor/Vendor Policy Scope This policy applies to all areas within the fence line of the site to which Non Dow employees, visitor or vendors may be admitted. Statement of Policy All Non DOW employees, contacts/escorts and visitors or vendors must comply with the following policy for obtaining access to Bay Area Operations. The person or department being visited is responsible for the safety of the visitor. Contractors requesting visitors must comply with the following policy for obtaining access. Exceptions Security will notify ES&S personnel when military or law enforcement agencies on official business enter the site. Contractors follow the Site Access Contractor/Sub-contractor Badging Policy in the Contractor Administration Manual; please contact Contract Administration Continued on next page As used in this policy, “Dow” refers to The Dow Chemical Company, and its subsidiaries (including Union Carbide Corporation, as applicable). Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 71 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Visitor/ Vendor Policy, cont. Responsibilities Person Responsible Visitor Pass Approver/Escort (Dow employee contact/escort or Contractor contact/escort): Description a) Ensure Security has received entry authorization for NonDow employees b) Issue safety equipment to visitor and instruct on proper use c) Ensure visitor reviews, understands and signs Visitor Orientation card d) Ensure process is in place for accounting for visitor during an emergency e) Ensure process is in place so that unauthorized persons do not enter restricted areas f) Visitors should be escorted to and from their destination and at all times while on Dow property by an approved Representative. g) Ensure that visitors do not engage in any activity other than visual observation and/or meeting in a designated area. Note: Any additional activity may require additional access approval, training, and requirements. h) Visitor Pass Approvers are accountable to ensure the escort can fulfill all responsibilities. The responsibilities include at a minimum: • Knowledge of emergency response requirements • Job scope knowledge • Knowledge of all applicable site rules i) Resident Contractor’s can be designated by the Visitor Pass Approver to escort visitors. j) Obtain signed confidentiality documents, where appropriate. k) Gather and respond to visitor’s concerns or unique requirements l) Foreign Nationals Visiting U.S. Sites • Entry Procedure – http://ischain.intranet.dow.com/ssb/operations/ehs/cus toms/na/foreign_nationals.htm • Entry Forms and Flowchart – http://gpurchasedb.intranet.dow.com/SiteAccess/fram es.htm Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 72 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Visitor/ Vendor Policy, cont. Responsibilities (continued) Person Responsible Description a) Ensure a completed Visitor log has been completed (which identifies and authorizes all visitors) prior to issuing badge. Security: b) Ensure every visitor or vendor has a valid Visitor orientation card on his or her person before site entry. c) Ensure each Vendor reviews, understands and signs a Visitor Orientation card or has a valid orientation card on person. d) Ensure process is in place for accounting for vendors during an emergency (visitor log). e) Ensure all visitors or vendors are issued an appropriate badge prior to site entry. Consider denying the visitor continued access to Dow sites if an individual demonstrates unacceptable behavior. Note: confer with ES&S to remove access privileges. Business/Function Leaders: Definitions Term Visitors Definition A Non-Dow individual at Bay Area sites other than company personnel and Non-Company Service Providers Characteristics of a visitor include: • The individual is escorted by a host (Company or a NonCompany Service Provider), • does not perform physical work, and • is treated as a “one time” guest. Broad categories include family members, tour participants, sales persons, agency inspectors, and consultants. Note: It is important for the host to assess the visitor and to manage the safety of the visitor and ensure that Dow EH&S performance and property are not compromised. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 73 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Visitor/ Vendor Policy, cont. Definitions (continued) Term Vendors /Delivery Definition Person who come on site to perform a service such as delivery and receives payment. Broad categories include vendor stocking, vending machine replenishment, mail service, equipment delivery/service, fuel or raw material delivery, product pick up and removal from the site, and distribution of Dow product off the site. Examples: HotShot, Common carriers, etc. Non-Dow supervision, independent organization, and movement restricted to road ways, storage, construction and office areas characterize this service. They are not allowed in process areas without an escort and location/department safety and health information. Contractors External companies and their employees doing labor contract work at Dow sites, as well as individuals or other companies (subcontractors) that are hired by that business entity to do the work. Definition of Work: Work shall be defined as any physical presence or activity such as using tools, climbing ladders or over obstacles, setting up equipment, or any work for which pay is received. Where to Report These persons shall report to the Security Stations. Plant Security will man these areas during normal working hours and will direct the visitor. They will be required to log in on the visitor register/log. Contacting Person to be Visited Security will provide visitors with the phone number of the person or area being visited Phones are provided for the visitor to contact the party being visited. Meeting with Non- Visitors should not be taken into the site unless absolutely necessary. A room is available in the reception area for plant personnel to meet with visitors. DOW Visitors The visitor must be signed in with security (via Non-Dow Visitor log) when necessary to issue a visitor badge. Visitor Orientation card is valid for one year from signature date. When taken inside the site the contact/escort must accompany the visitor and inform visitor of any potential safety or health hazards. No one under the age of 18 will be allowed on site without being pre-authorized by Public Affairs and with prior ESS notification. (Minimum age for site entry is 12 years.) All other non-business visitors must be referred to the area site leader for authorization. Sign Out The visitor or vendor must return badge to Security when leaving the site. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 74 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Visitor/ Vendor Policy, cont. Safety Requirements Procedure If the visitor is taken into the site, then: • The contact/escort will ensure the site indoctrination for the visitor is completed, that verification of indoctrination is documented via signature on Visitor Orientation card, and card is given to visitor to keep on person while on site. Site Indoctrination is valid for one year from date documented on card. The card is signed by the visitor to document they have received and understood indoctrination. • It is the responsibility of the visitor or vendor to supply documentation of indoctrination, e.g. Dow visitor orientation card. If a valid card is not available upon entry into the site, re-indoctrination and reissue of card will be required. • The contact/escort must supply the visitor with the appropriate personal protective equipment for the area being visited and ensure they are instructed in its proper use. Vendors: • Properly completed entry log. • Vendor must have valid Visitor Orientation card and Vendor badge on their person while on site. • Security will review the general instruction part of the Visitor Orientation Card with the vendor and the vendor must understand and sign the card. • Vendor may not enter process areas unless signed into the plant and escorted by plant personnel. • Before leaving site, vendor must turn in badge to security. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 75 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Leader Safety Expectations – “It’s All About You” Work Process Description for Contractors Introduction All Contract Employees are required to attend the “It’s All About You” presentation prior to being allowed to perform work at Dow. The presentation will be delivered in person by selected Dow. Overview The “It’s All About You” process establishes basic expectations for all personnel working at Dow. Once the orientation is complete contractors will be required to sign a document indicating they have completed and understood the material. No work will be allowed by any contract employee until this requirement is met within 3 working days. Training Schedule Reservations are mandatory and training sessions will be conducted based on the reservations received. Daily sessions are not conducted unless we have scheduled attendees. It will be necessary for the person making the reservation to know the job start date so we can optimize when we conduct the orientations. • For TCO: Call Anna Johnson at 409-948-5506 or email amjohnson2@dow.com to make reservations: Monday – Thursday—8:00a.m • For CLO: Training sessions are held daily in the Mtce Bldg at 7:30AM Mon – Thu • For La Porte: (info to be entered) Special sessions will be scheduled for large parties of 15 or more. Late arrivals will not be accepted Document Retention Completed document indicating completion and acknowledgment of the expectations will be the responsibility of the Contract Company to maintain on file. All About You Training is not transferable from one site. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 76 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Leader Safety Expectations – “It’s All About You” Work Process Description for Contractors, cont. Q&A Does the training have an expiration date? This is a one time orientation. Do I have to go through it again if I change companies? No, but your new employer is required to have documentation on file that you have attended. Can I get this training from the Safety Council? No, the training must be delivered at the site you are working. What happens if I need to get trained on the weekend? The training is only available based on the schedule above. Exceptions to this requirement for emergency work will be at the discretion of the Production Leader or Maintenance Process Leader. Can contractor management complete a train the trainer sessions and train their own employees? No Does an owner, company superintendent, vendors or delivery company that is not performing work required to have this training? The orientation is required for all contractors who report work hours and injury recordability that impacts Dow. This would exclude visitors and delivery companies. Will I be able to get this training in one of the process units? Training sessions for contractors will not be available in the process units. How will large groups be handled such as turnaround hiring or when a large capital project starts? Special sessions will be conducted to accommodate large increases of personnel. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 77 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Pre-Job Orientation Purpose: The purpose of this process is to ensure contractors working at Dow are appropriately indoctrinated in order to create an “Incident / Injury Free” workplace at Dow through communications of known hazards or potential hazards, Dow rules, and procedures, as well as Dow’s safety expectations relating to the contract. People must understand hazards, risks, and consequences of risks associated within their work environment and from their actions. They need to understand and recognize hazards/risks, they need to know how to mitigate or eliminate the hazards/risks and they need to know how to interact with others to provide an “Incident/Injury Free” atmosphere. The Pre-Job Safety Meeting is one tool that is used to help provide an “Incident/Injury Free” workplace The Owner being involved with the project from project inception normally has the most knowledge of project, site, and conditions relating to the project. It is the Owner’s responsibility to communicate any known hazards or potential hazards to people that work on Dow projects. At Dow this is accomplished through a communications meeting conducted just prior to the contractor starting any work in the field called “Pre-Job Safety meeting. Expectation: The expectation is that ALL companies will be indoctrinated Responsibilities: Item Description 1 The Job Representative is responsible for scheduling and conducting of the Pre-Job meeting. 2 The Job Representative, before the meeting, should review the contract documents and site procedures to become fully familiar with: a) The contract b) The work (review scope with technical expertise such as Maintenance Technical Services to ensure the appropriate sections of the Pre-Job checklist are completed) c) The hazards and potential hazards or the work d) The Federal rules and regulations associated with the work e) The State rules and regulations associated with the work f) The City or local rules and regulations associated with the work g) The Dow rules and procedures associated with the work h) Any special plant or operations rules or procedures i) Any special situations that may be present or arise during the contract Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 78 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Pre-Job Orientation, cont. Responsibilities: (continued) Item Description 3 The Job Representative should fill in as much as is possible of the Pre-Job Meeting checklist so that the meeting may be as productive as possible. 4 The Job Representative must then schedule: a) A meeting place b) A time c) And contact attendees to schedule attendance for the meeting 5 The Contractor is responsible to: a) Schedule the attendance of: i. Contractor’s Site Supervisor and management representatives ii. Contractor’s Site Safety Representative b) To Listen, ask questions, and understand rules and regulations discussed. c) To review the completed checklist and additional action items from this meeting with every person working directly for them on the site. {Normally does not need to include material suppliers} d) To insure compliance with all rules and procedures discussed in the meeting. 6 The Job Representative will conduct the meeting through a review of all items on the Pre-Job Safety Conference Checklist and will seek understanding and input from the attendees through discussions, questions, and documented answers. 7 The Job Representative will finalize the Pre-Job Conference checklist, make copies, and distribute the copies to the Attendees the same day or no later than the following work day. 8 The contractor company will take their copy of the Pre-job and make whatever copies they need and then will review with each person going to work on the site prior to their start of work. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 79 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Pre-Job Orientation, cont. New Contract Company Orientation Pre-Job Orientation Meeting Prior to a new contract company’s forces or facilities entering the site, a pre-job orientation meeting shall be held between the Dow Representative (job rep), Contractor EH&S, and the Contractor’s Site Supervision Representatives. This meeting will be held each time the contract company comes on site if the site supervisor changes (regardless of the number of times the contractor or sub-contractor may have previously been on site). The Pre-Job Safety meeting meets the requirements of the orientation for new contract companies. The general format of the meeting will follow the form and checklist entitled, “Contractor Pre-Job Conference Checklist”. Pre-Job Meeting Pre-job Safety Meeting Prior to starting any field work, a pre-job safety meeting will be held between the Dow Job Representative and the Contractor’s Representatives at a minimum. Contractor EH&S or an EH&S Representative from the plant must be invited. The customer(s) requesting the work, and if needed a purchasing representative may need to be invited depending on the Job Scope (Turnaround, Shutdown, Project, etc.). Any party involved in the work can request a Pre-Job Conference if they feel it would benefit the execution of the work to follow. The pre-job meeting is to review specific details relative to contractor safety for jobs by existing contractors: • For major jobs (projects, turnarounds, shutdowns, etc.) – completed within a week or two of beginning work to review EH&S issues pertinent to the job scope regardless of the number of times the contractor may have previously worked at any Dow site. • For emergency work – completed at the time of site access to orient a new company to site requirements (Work Activity Coordinator –WACwould be the Job Rep for emergency work) by completing the highlighted sections of the checklist and items related to the emergency task. A meeting will be scheduled to complete the Pre-Job checklist by the site Job Rep if the company is approved for future use. • For Infrequent, Non-Resident Contract Company access (site access of two or less times in a 12 month period) – The contract company reviews this checklist with employees prior to site access and gives signed PreJob checklist to Job Rep prior to performing work. The job rep with EH&S determines frequency of holding Pre-Job meeting (ref. Job Rep Responsibilities) for existing contract companies; determined by scope, frequency of contractor site access, risk involved, etc. The general format of the meeting will follow the forms and checklist entitled “Contractor Pre-job Conference Checklist”. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 80 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Pre-Access Flowchart Pre-Job Process Flowchart Include TCO Contractor Admin Manual with the bid package and Job Rep ensure Pre-job Safety Conference requirements are understood by contract company. Successful Bidder fills out the Pre-Job form with answers to all questions that can be answered. Contractor gathers supporting documentation needed to substantiate responses (JSA's, etc.) Understanding adequate? Contractor reviews the completed checklist with the job/owner rep prior to the pre-job safety meeting. YES Contractor brings completed forms to the pre-job Safety Meeting. NO Make necessary changes. Updates are made to the checklist with any action items documented Bay Area Contractor Administrative Manual.doc At Pre-job conference, final resolution is obtained for all applicable items in checklist. (All safety requirements and issues are addressed, issues resolved/action plan in place.) Contractor reviews the checklist with all employees on the project. DOW RESTRICTED For internal use only Page 81 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents CONTRACTOR PRE-JOB CONFERENCE CHECKLIST The pre-job conference checklist includes the sign off for each contract employee working on the project/job. The checklist is returned to the Job Rep when the project/job is complete. Documented action plans must be developed prior to project/job start or appropriate justification made for any items marked "No". Use Attachment 1. Use Attachment 2 to list comments associated with any particular line item. “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 82 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents CONTRACTOR PRE-JOB CONFERENCE CHECKLIST General Information – This section must be completed. Plant/Location: Project Description: Contract / PO / Work Order / EJN No.: Issued for Construction: ____Sets of Drawings and ___Sets of Spec. No._______ Issued for Expense: ____Sets of Drawings and ___Sets of Spec. No._______ Contract Type: AGREEMENT: LUMP SUM T&M UNIT AGREEMENT FOR SERVICES: Type of Non-Dow Service (NDS) Firm: □ Independent Contractor □ Contingent Staff □ Delivery Service LIST ALL NDS FIRM NAMES (INCLUDING SUB CONTRACTORS) – must be currently listed as approved on the site Gate Access Database: COMPANY NAME CONTACT NAME PHONE # Contract Firm’s Local Business Address: *Site Supervisor / Superintendent: Name: _____________________________ Phone: (_____)________________ Email: _______________________ Telephone No. ______________________ E-mail: ____________________________ General Foreman’s Name: ________________ _______________________________________ Phone: ( _____)________________ (Name entered ensures Pre-Job conference compliance.) Contractor Safety Representative: Name:________________________ Phone: ( _____)________________ Full Time □ Part Time □ As Needed □ Contract/Project Start Date: DOW Project Manager (name): Expected Duration (project/turnaround): Block/unit Man Rep (name and phone): Company Management Representative Name:________________________________ Engineering Solutions Construction Manager: Name: ___________________________________ Phone: ___________________________________ Block/Unit EH&S Contact (name and phone): DOW Contract Administrator/Job Representative: Name : __________________________________ Phone: __________________________________ Constr/Demo Safety Rep (name and phone): DOW Pre-job Safety Review Facilitator: Date of this Review: *Notify job rep/construction manager/contract administrator if the Site Superintendent changes; a new Pre-Job Conference with the new superintendent must be performed in order to adequately orient the new superintendent to site requirements. “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 83 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents CONTRACTOR PRE-JOB CONFERENCE CHECKLIST Attendees Information Name Title Company “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 84 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Management Systems Sections A. – I.: These sections must be completed. Note: For Emergency or Infrequent, Non-resident contract company work – only grayed lines must be addressed. A. Leadership 1 2 Review project organization Project Leader, Maintenance and Construction personnel, contract administrator, etc. Review safety expectations for each level involved in project as well as overall project Yes No Yes No Contractor (including leadership participation in job audits) Project Leader, Plant Personnel, etc. Project Safety Goals and Project / Turnaround Incentives (if applicable) 3 4 5 6 7 Review process for approval of scope changes once project is in progress. How will safety be ensured as job scope changes or jobs added? Restricted areas within plant identified for the workers involved, properly barricaded? Process areas and Hot Work areas located, plot plans reviewed? Have the contractor review their progressive discipline policy for safety violations and recognition/incentive program. Review existing Dow site safety performance and expectations for positive contribution. Contactor OSHA 300 log maintained? Who: ___________________ Where: ________________ Yes No Yes No NA Yes No Yes No Yes No NA B. Facility Planning 1 Ensure everyone familiar with selected work schedule ex. 5-8 hr days, 4-10’s, 12 hr shifts, etc. Agreed working hours: ___A.M. to ___P.M. After hours Approved by:________________ Yes No 2 Gate Assignment: Entry through Gate #___________ Yes No 3 Parking Facilities: _____________________________ Yes No 4 Ensure familiarity with Transportation of Workers to Worksite (ref. Safety Rule Book) Yes No 5 If temporary hand wash or other sanitary stations required, they are drained to a sanitary sewer (not NPDES or storm water outfall) Plans in place for potential adverse weather conditions? heat stress, freeze precautions, etc. Yes No NA 7 Additional lighting for night work available? Yes No NA 8 If contractor to supply any portable (permanent or temporary) buildings, contractor understands responsibility for: Yes No NA Seatbelts, Speed Limits, Pedestrian Travel, Bicycles, Licensing requirements (ex. Bus drivers) 6 Yes No NA • LPP 12.8 Portable Building requirements including identification of building & MOC process (requestor initiates & site specific approval process – PSTL, PL, MPL, ES&S) • DOW related procedures, approvals, and forms (including Utility Change Request) • inspection checklist (if on site 1 month or more) and if occupied: o exit signs, evacuation cards, fire extinguisher, EARS, stairways and landing platforms Requestors should work with PL's/MPL's, etc. to determine necessity of trailers versus use of existing buildings and facilities. ("Trailers/temporary buildings" include tool trailers, C-cans, etc, not just "habitable" trailers. Trailers/temporary buildings are last resort.) “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 85 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents D. Teams, cont. 9 Facility needs determined and plans in place to provide: • • • • • • Yes No Office space Location:_____________________________ Restroom/wash room/change room ocation:_____________________________ Lunch room (no food/beverage in area exposed to toxic materials) Location:__________________ Drinking water source: ___________________________ Power supply by:__________________________ Voltage:__________________ Contractor Material Pass signed by: Name/Role_______________________________________ Telephones/Radios Radio No.__________________ Contractor computer setup - DOW Intranet and email Service shops notified and ready for additional work load general repair shop, machine shop, sandblast booth, etc.)? Fabrication area? Traffic and Marshalling Plan to eliminate or limit vehicle access in/near process areas completed? Plans in place for removal of non-essential personnel during all periods of enhanced risks (potential startups, shutdowns, introducing chemicals to plant after maintenance); these enhanced risks can also come from adjacent plants. • Plan must ensure a communication system is in place to contact the contractors to evacuate, • • • • • • where they should go, when they should return, and who their contact is. C. Objectives & Targets 1 Review Contractor Safety Plan (conditional approval)/ Safety Activity Plan (project) Yes No NA 2 Method for periodic evaluation discussed and schedule set Yes No NA 3 Expectation established to use Safety Activity Plan in project evaluation at closure Yes No NA Expectation to participate in site teams to include: Yes No NA D. Teams 1 2 • • • • Firm owners improvement Safety specialist communication Work group specific Functional leveraged Special emphasis • List of specific teams (ex. Contractor Safety Alliance Teams): 1. _______________________ 3. __________________________ 2. _____________________ Yes No NA E. Measurements 1 Expected pro-active measures reviewed to include: • • • • • • 2 3 Yes No Compliance to corrective actions Observed behavior/interventions (Near Miss program, etc.) Hazard recognition scores (STAC by foremen) QSPPs Schedule Other: ______________________ (specified) Expected injury performance – “zero” - reviewed Yes No Criteria for continued selection Yes No • • • Observed behavior Injury/Illness, EMR Participation “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. 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Work Process 1 2 Incident Investigation (reference Bay Area Contractor Admin Manual) Expected incident notification (Contractor Incident Form and initial notification; review flowchart in Bay Area Contractor Admin Manual – Investigation Policy) Who is delegated to report incidents: Name/Role: _______________________________ Expected type of incidents to be investigated to include: • • • Yes No Yes No Observed unacceptable behavior 1st aid/minor injuries Potential serious event (examples listed in the Investigation Policy) OSHA recordable cases 3 • Review method of investigation (cause & effect, ABC) and required documentation 4 Review expected participation by DOW and contract firm Yes No 5 Any contractor employee involved in an accident or incident must submit to a post accident/incident substance abuse test (contractor responsible for ensuring confidentiality issues). Steps leading to the test must include supervision escort to the testing location to assure “chain of custody” prior to testing. (Failure to comply will be grounds for Yes No Yes No (final incident report for non-trigger or initial report then final incident report and Cause & Effect diagram for RCI trigger incidents) removal from the site.) Corrective Action/Preventive Action 6 Method to track corrective actions to completion Yes No 7 Reporting and validation Yes No Shared Learning 8 Expectation to share learning across site and functional specialty Yes No NA 9 DOW sponsor to distribute learning Yes No NA Pre-task Hazard identification (JSA and STAC) 10 Review requirements for evaluating and documenting job hazards? (JSA, STAC) Yes No 11 Training process to include leadership and individuals Contractor Supervisor STAC training: Date(s) scheduled: ____________________ Yes No 12 Scoring process to evaluate the quality of hazard recognition Yes No 13 Reporting/measurements as to effectiveness of hazard recognition Yes No NA 14 Review current site safety trend(s) for hazard awareness Yes No Safety suggestion and feedback (reference Bay Area Contractor Admin Manual – Investigation policy) Method to make a suggestion (Contractor Incident/Safety Suggestion/Unsafe Yes No 15 Condition form and process) Yes No Resolution process 16 17 Feedback method Yes No 18 Behavior Observation/Intervention Are behavior observations scheduled during the project? Yes No NA • • Review process for providing feedback to persons involved. Contractor plan to track and communicate to DOW. “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 87 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents F. Work Process, cont Behavior Observation/Intervention (cont.) 19 Selected observers both DOW and contract Yes No NA 20 Data collection and feedback method to share results Yes No NA 21 Method to address what has been observed proactively Yes No NA 22 23 “At Risk” employees (reference Bay Area Contractor Admin Manual – “Buddy” policy) If a large number of employees are new to craft or the site, does contractor have Yes No NA plans in place to pair new employees with experienced ones? Yes No “Buddy Policy” understood and implemented? 24 Method to identify those less than 6 months with company (orange tape) Yes No G. Training/indoctrinations 1 2 Review turnover management plan. How many additional people are expected for this project? Number: ________ How many are new to the plant? Number: _______________ How many are new to the site? Number: _______________ Review site access process: Hire slip (Background screening, foreign national approval, former Dow employee approval, English Yes Yes Yes Yes No NA No NA No NA No comprehension, from another Dow location) 3 Are plans in place to bring these employees in early for the site and plant indoctrination training 4 Review indoctrination schedule Date(s) scheduled: __________________________ Review contract company method to ensure 1st line supervisors (crew leaders, foremen, etc.) are prepared/qualified to manage safety for day to day work (ex. training)? 5 Review substance abuse testing status for each person to ensure pre-access testing, for cause testing, post incident and annual random testing. (ref. Bay Area Contractor Yes No NA Yes No NA Yes No Admin Manual) 6 Method to validate Safety Council training/certification by individual to include: • • • 7 8 Review skill assessment/qualification for each person, where practical e.g. individual status for known employees to be brought on site • • Certifications (Contingent Staff engineer – PE, Radiographer, etc.) Craft Skill Assessment Qualification/Training • • • Job and Equipment Specific training for Contractors (ref. Bay Area Contractor Admin Manual) DOW Safe Work Permit Procedure (job aide for Permit Acceptor) DOW Red Tag Procedure (job aide for Job Representative verifying isolation and job aide for workers) DOW Confined Space Entry Procedure (job aide for Person Accepting CSE permit) Trenching & Excavation Policy Hydroblasting & Power Washing Standard (job aides for 1) Hydroblasting crew 2) Pressure Washing crew) DOW Elevated Work Mobile Hoisting & Rigging Standard Steel Erection Standard • Additional training/knowledge to be verified as applicable to the work being performed: • • • • • • Yes No Basic Plus/Refresher Dow Gulf Coast Site Specific Task specific requirements (Fire Watch, Scaffold User, Safe Driver, Red Tag, Dow Confined Space, and though not required -SWP acceptor at contract company’s discretion) Yes No Yes No NA “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 88 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents G. Training/indoctrinations, cont 9 The following orientation information shall be reviewed with contractor crews prior to start of work to include: • • • • • • • • • • • • • • • • Yes No Pre-Job Safety Conference Checklist & Bay Area Contractor Administrative Manual policies Site/Maintenance/Responsible Care Standards, Procedures (ref. CD of Site Rules, safety council, TOCAS link, etc.) Site Safety Rule Book (each contract employee has a copy) Contractor Balance of Consequences (BOC) Program – violations result in QSPP* Incident (including Spills) / Injury or Illness Reporting Policy* Pre-Task Analysis - STAC (contract company ensures crews are trained, given coaching) Near Miss Program – Safety Opportunity Sighting Program (SOS) Emergency Response Procedures (Site Safety Rule Book) Threats of Violence Policy (Site Safety Rule Book) Chemicals on Site – MSDS Waste identification, collection, and disposal – Cardboard & Scrap* Non-Smoking Policy* Knife Policy* Trailers – safety chains (Site Safety Rule Book) Security Awareness (acquired at Safety Council) Other (site specific) (*Included in Bay Area Contractor Admin Manual) The site supervisor will be held responsible for ensuring that his/her crew is familiar with the above mentioned policies, procedures, and guidelines associated with the work that is being performed. 10 The following unit specific information shall also be provided prior to the start of work: • • • • Yes No NA Guest in the House Program \ Building Sign-in Procedures Emergency Response Unit Specific - Local fire/evacuation alarms, pull stations, evacuation plan Location and use of safety showers and eye wash stations Hazard Communication Note: Compliance is achieved by a safe work permit 11 10 hr. □ 30 hr. □ OSHA General Industry 10 hr. □ 30 hr. □ CSST Certified □ CHST Certified □ OHST Certified □ CSHO □ Competent Person: Excavation □ Scaffold □ Fall Arrest □ Steel Erection □ Other:__________ Other qualifications/training (degree): _______________________________________ Does the safety representative have all applicable safety council training for the work being performed? Safety Personnel qualifications/training: OSHA Construction Yes No If no when will this training occur? Date: _______________ Review Safety Personnel responsibilities (ref. Bay Area Contractor Admin Manual) Ratio of safety personnel to crew: # of Safety Personnel ____ # of Employees ____ How will personnel temporarily given safety reporting/supervision/injury case management responsibilities be qualified/approved in order to fulfill role responsibilities prior to assuming the role? Specify: ____________________________________________________________________________ H. Communication 1 Contractor has identified all subs to be used and plans in place to ensure communication of safety requirements to subs? (List of Subcontractors identified on first page.) Yes No NA 2 Project paperwork/report needs defined and communicated? Yes No NA 3 Process to review this pre-job with new and/or all workers before starting work in the field? Assurance that all workers understood the pre-job? Pre-job posted? Location:_______________ Yes No “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 89 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents H. Communication Has a kickoff safety meeting been scheduled? When ___________ Location ___________ 4 Yes No NA Review agenda, presenters, required attendance, etc. 5 Have frequencies and attendance been established for group/site safety meetings (to include ALL individuals involved in project)? Daily □ Weekly □ Other (Specify) ____________ Who determines safety meeting topics?: Name/Role: __________________________ Yes No NA 6 Review process for shutting down unsafe jobs. Communication when this occurs. Yes No NA 7 Each employee will complete pre-task daily and re-assess as the job scope changes throughout the day. Reviewed cell phone, pager, radio, camera (none allowed including cell phone), etc. use policy Yes No NA 8 Review process to verify workers comprehension of tailgate / safety meeting content. 9 Yes No NA Yes No NA I. Procedures Emergency Response/Accountability 1 Review emergency phone number(s) Yes No 2 Are existing emergency procedures adequate for project conditions and additional personnel load? Consider possibly: Yes No • 3 4 Additional assembly points needed, etc. • Spills, Fires, Freeze, etc. Are available safety showers and eye wash facilities sufficient? Location? Alarmed? Alternate system in place is not available? Review Firewater use: not allowed for welding/cutting/etc. Firewater is for the emergency personnel only. If there is a need for their service, please do appropriate planning prior to the job with an Emergency Director/ES&S personnel. Yes No Yes No 5 Contractor process in place for accounting for personnel in emergency? Yes No 6 Review expectations for participation during drill. Yes No 7 Alarm/alert system reviewed? Yes No Alert: ___________________________________ All Clear: ________________________________ Evacuation: ____________________________ Siren/Alarm test (day and time): __________________ Injury/Illness 8 Review Injury/Illness Reporting requirements Yes No 9 Review mandatory ambulance call requirements? (Foreign material in the eye, chest pain, Yes No 10 Procedure for requesting ambulance? Determination of medical facility for treating occupational injury/illness Exposure to toxic or corrosive material, Any loss of consciousness, person in obvious/serious distress.) Yes No 11 Location:__________________________________________________________ Fit for Duty responsibility (return to work review after occupational injury/illness, how many hours/days employees can work without time off, etc.) Name/Role:____________________________________________ 12 Review use of DOW Medical facility (if on-site). Yes No NA 13 Review contractor process for treating minor injuries Yes No NA Yes No “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 90 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents I. Procedures, cont. 14 Injury/Illness (cont.) If first aid to be administered on-site by contract personnel 15 • Who is responsible for case management in the event of an injury? 16 Work hour collection 17 Project Inspection/Housekeeping Initial site inspection completed? Plan to ensure site safe conditions in place before any work gets • Yes No NA Persons trained in first aid and applicable regulations Review disposal of medical waste Yes No Name/Role: ____________________________________ Phone #: ______________________ Yes No NA started and continue throughout the project – level walking surfaces, take care of holes, uneven walking surfaces. 18 Expectations for housekeeping Yes No NA 19 Is a detailed housekeeping plan required? If so, has it been submitted for approval? Yes No NA 20 Job-site inspected by contractor persons responsible for safe job completion? Yes No NA 21 Additional trash containers brought in and properly labeled? Yes No NA 22 Disposal plans in place for other wastes? Yes No NA 23 Minimum housekeeping requirements established and communicated? Plan will be submitted by:__________________________________ • • • • • Plant has adequate waste containers available? Containers must be properly closed, sealed, labeled, and moved to waste storage area Contact for waste issues Yes No NA Hoses rolled if not in use, Cords etc. out of traffic lanes? Barricade tape maintained while job in progress but removed as job completed? Nails etc. bent or removed from boards? 24 Time allowed for housekeeping? Yes No NA 25 Areas of possible congestion identified and plan to minimize? Yes No NA 26 Plans to minimize tripping hazards across walkways/aisles/ladders? Yes No NA 27 Are there any extra ordinary housekeeping requirements? Yes No NA 28 MOC “Management of Change” documentation completed for all jobs which will result in changes? Yes No NA 29 Method to communicate to all effected individuals Yes No NA 30 Method to document changes that have been implemented Yes No NA 31 Medical Surveillance Are there chemicals involved that will require individuals to be in a medical surveillance program? Yes No NA Note: Poor housekeeping will result in work being shutdown at contractor’s expense. List:____________________________________________________________________ 32 Who will coordinate the physicals and monitoring Yes No NA 33 Where will documentation be kept? Yes No NA Location: __________________________________________________ “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 91 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents J. Standards/Rules All sections that are applicable per job scope must be reviewed (PPE section applies for all jobs) Note: This includes Emergency or Infrequent, Non-resident contract company work. 1 2 3 General Prime contractor provided with copy of the Bay Area Contractor Administrative Safety Manual? Contract Company Safety Standards available for workers in field Yes No Yes No Location of Field Copy: ________________________ Have variances been approved for all jobs which will not strictly adhere to applicable safety standards? Specify Safety Standard Variance and specific task: Yes No NA 1) __________________________________________________________________ 2) __________________________________________________________________ Other: ___________________________________________________________________ 4 Has contractor completed JSA (jobsite Safety Analysis) and has it been submitted to DOW representative(s) for review? Yes No 5 Jewelry policy reviewed? Rings? Watches? Yes No NA 6 Personal Protective Equipment (PPE) Review Dow minimum PPE, related requirements, exceptions? Yes No • • • Hard Hat, Safety Glasses with rigid side shields, Chemical goggles required on person in process areas – site specific, Hearing Protection (single vs. Double) Glove Policy Clothing (long pants, short sleeves, etc.) Footwear (no canvas, safety shoes, impact soles, etc.) 7 • Additional PPE identified for jobs not already covered? 8 Reviewed DOW PPE Grid(s) (Maintenance, facility, etc.) which specifies minimum PPE for tasks/tool use and protection from chemical exposure? Appropriate types and amounts of PPE readily available? Who will provide? 9 Procedures in place for proper use and disposal of above? Yes No Any exceptions to Dow designated PPE areas within plant during project? Yes No NA 10 Yes No NA Respirators, flame resistant clothing, flash suit, faceshield, metatarsal guards, slicker suit, rubber boots and gloves, etc. Yes No NA Yes No NA Hearing protection competent person: ___________________________________ (Goggle areas, hearing protection) Exception(s): _____________________________________________________________ 11 How will this be communicated and/or marked? ____________________________ Additional areas should be designated during the project. • • • Yes No NA Portable noise sources (crane, generator, etc.): _________________________________, Asbestos removal areas: ___________________________________________________, Other: __________________________________________________________________ 12 Persons required to wear respirators medically approved & fit-tested? Yes No NA 13 All personnel properly trained in PPE required for job? Yes No 14 Safe Work Permit Daily job lists to be made available? Due by: ____ p.m Yes No NA 15 Permit issuers identified (project / turnaround): Given to: Name/Role: ____________________________________________ Yes No NA Names / Roles: 1) ________________________________________________________________________ 2) ________________________________________________________________________ Are additional ones needed? “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 92 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents J. Standards/Rules, cont. 16 17 Safe Work Permit, cont. Will any jobs not require permits or on-site inspections? Identify: Yes No NA 1) ____________________________________ 2) __________________________________ Other: ______________________________________________________________________ Additional permit needs identified (Hydroblasting, Confined Space Entry, etc.)? Yes No NA List any permit needs here that are not identified in specific sections: 1)_____________________________ 2) ________________________________ 3) ____________________________ 4) ________________________________ Others: ______________________________________________________________________ 18 Schedule established to minimize problems during permitting? 19 Plans/discipline in place to ensure work stays within defined scope? 20 Permit receivers understand cancellation/expiration, or reauthorization process? Closeout? Yes No NA Staggered times, extra permit writers brought in, etc. Yes No NA Includes only that area or tasks covered during on-site inspection Yes No NA Permit Receivers identified: Names / Roles: 1) ________________________________________ 2) _________________________________________ 21 22 Process in place to assure that all personnel on permit have received appropriate indoctrinations? Lockout or Tagout – Isolation of Energy Persons available for Red Tag isolation verification (Job Representative - job aide available)? Yes No NA Yes No NA Names / Roles: 1) ______________________________________________________________ 2) ______________________________________________________________ 23 Which system to achieve 100% control and accountability of all personnel and isolating devices will be used: 24 Will individual tags or Exclusive Control be used? Master Red Tag System? □ Yes No NA Individual Red Tag System? □ Yes No NA If so, review requirements • Are Energy Control Operating Procedure’s written and approved? • Are workers authorized procedure users (AOPU) for specific facility with documentation on facility authorization list, trained on their specific Red Tag requirements, trained on facility Procedure Use Policy requirements, and trained on specific procedure? Yes No NA 25 Tag location listings developed for individual Red Tag? 26 Return to Operations / Re-commissioning plans completed and approved by facility? Yes No NA 27 Line & Equipment Opening Means of positive identification for openings established (tag, paint, photo, diagram, etc.)? Yes No NA 28 PPE requirements established and PPE available? Yes No NA 29 Emergency plans in place? Yes No NA 30 Decontamination and isolation plans in place? Spill containment plans? Yes No NA 31 Are any LEO Escalations needed – site specific? Hazard Analysis completed? Approvals obtained? Yes No NA (job aide available for Persons Working under Isolation) Specify: _____________________________________________________________________ Equipment: 1) ___________________________ 2) _____________________________ Other: __________________________________________________________________ 32 Is approval needed for openings (flammable/combustible)? Hazard analysis completed? Grounding requirements understood and equipment available? Yes No NA “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 93 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents J. Standards/Rules, cont. Line & Equipment Opening (cont.) 33 Environmental Contact has accounted for emissions from opening? Yes No NA Confined Space Entry 34 Permit requirements reviewed? (SWP, CSE Checklist, CSE Operating Procedure, Rescue Plan) Yes No NA 35 Cleaning/clearing plans complete? Reviewed? Yes No NA 36 Isolation plans complete? Yes No NA 37 Security/Rescue Team notified 38 Approval if double block and bleed used for isolation Yes No NA • Rescue Plans complete • Equipment available (respirators, harnesses, etc.) Trained Attendants available (CSE Attendant Safety Council training, Safety Attendant Job Aide reviewed with Attendants, CSEOP with Rescue Plan reviewed)? Yes No NA 39 Trained air monitoring personnel available? Yes No NA 40 List of required equipment established & available for each entry? Yes No NA 41 Proper lighting available? (specifications are listed in Global CSE standard) Yes No NA 42 Communication plans developed? (radio, etc.) Yes No NA 43 Plans for addressing heat stress while in confined space? Yes No NA 44 Planes for providing adequate ventilation? Grounding requirements reviewed? Yes No NA 45 Plans reviewed & approved by EH&S & IH for: Yes No NA 46 • Plans in place to reduce hazards if welding inside confined space? 47 Is grinding etc. to be done on fiberglass reinforced plastic vessels? 48 Contractor procedures needed? Completed? Respirators, O2/Combustible analyzers, air movers, etc. • entries not cleaned below OEL could introduce contaminants into space (welding, painting, etc.) Yes No NA Dust fires, accumulation of fumes, etc. Yes No NA IH approval with monitoring required unless supplied air full face or SCBA used Yes No NA Motor Vehicle 49 Will company or personal vehicles be driven on DOW property? Yes No NA 50 Contractor Supervision/Safety personnel reviewed the site Motor Vehicle requirements. Yes No NA 51 Employees have reviewed the vehicle related sections of site Safety Rule Book. Yes No NA 52 Excavation Applicable Excavation Permit requirements reviewed? Review any special requirements identified by the following groups: Yes No NA • • • • • • Environmental Coordinator (handling of excavated materials) Industrial Hygiene (PPE) Engineering (underground drawings) Electrical Maintenance Technical Services (if near cathodic protection) Utility Distribution “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 94 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents J. Standards/Rules, cont. 53 Excavation (cont.) Competent persons available for inspections 54 Review procedures if Yes No NA Supplied by: ______________________ Name/Role: _________________________________________________ • • • • Yes No NA excavating near buried lines (including cycle water) hand tools within 3 (1m) feet after positively located & probed then owner may approve mechanical means hydro-excavation 55 Barricading plans determined (traffic lanes, etc.) Yes No NA 56 Adjacent structures protected from undermining? Roads, sidewalks? Yes No NA 57 Precautions planned if personnel to enter excavation Written excavation safety plan for each excavation (contractor) Sloping? Shoring? Shielding? Yes No NA • • • • • 58 removal of water Use of GFCI safe means of exit (no more than 25 ft from work area) excavated material at least 3 ft back from edge sloping/shoring plans (if > 4 ft deep) approved by Prof Engineer (or purchased system) • Is excavation considered a confined space? Yes No NA could hold or contain hazardous atmosphere If so, see Confined Space section. Tools 59 Yes No NA Tool inspections scheduled? Who will perform the inspections?: ____________________________________ Specify Periodic Inspection Frequency: _________ Employee Pre-Use Inspection Required? Contract Company □ Employee □ Yes No NA 60 Tools supplied by: 61 Employees trained on specified tools? Yes No NA 62 All special tool needs identified? Yes No NA 63 Special training/certifications needs identified (Powder Actuated Tools, etc.)? Yes No NA 64 A skills assessment program in place & documented? Yes No NA 65 Modified or home-made tools reviewed and approved? If yes, a written procedure for use must be available at the job site. Yes No NA Trained persons available Supplied by:___________________________ If yes, list: ________________________________________________________ 66 All pipe stands have anti slip devices & capacity labels? Yes No NA 67 Holders used or tools secured for hammer struck tools? Yes No NA 68 (do not allow one person to hold while other strikes tool) Appropriate use of nail guns reviewed? (depress end then squeeze trigger) Yes No NA 69 Review of PPE grid requirements for specific tools? Yes No NA “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 95 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents J. Standards/Rules, cont. 70 Heavy Equipment Required equipment identified and available? Supplied by: _______________________ Yes No NA Type: _____________________________________________________________________ 71 All equipment inspected and in good condition? Operating manual and instructions available to operator? Yes No NA 72 All operators properly trained and certified? Yes No NA 73 Proper planning of routes and precautions for overweight or over height transportation? Escorts? Plans in place for refueling needs? (discourage bulk storage) If used, grounded storage tanks, labeling, fire protection? Secondary Containment? Elevated work Elevated Work hazards identified. (review Dow Elevated Work definition) Fall Prevention/Protection Plans for Critical Elevated Work developed? Approved? Yes No NA 74 75 • • • • 76 • Identified hazards included in JSA? Will work involve Steel Erection? Competent person: _______________________ Plans in place for elimination/reduction of hazards? • • • 77 78 79 Critical Scaffold erection and dismantling: Non-routine use of aerial lift devices Use of crane-suspended work platforms. Work on elevated surfaces (e.g., cable trays) that are not protected by permanently installed fall prevention/protection systems. Work that creates a life-critical fall hazard (e.g., by removing grating, removing manhole covers, etc.) • Yes No NA Yes No NA Yes No NA Yes No NA Use hierarchy (eliminate / prevent / protect) Options for safeguards must be selected from the Dow Global Elevated Work standard "Acceptable Options" document. Include protection for work off of ladders (fall protection required when working from ladder and >6ft from grade) Work surface can support the load required? Roof Access required? SWP requirements for roof access – site specific. Ladder use reviewed? Ladders allowed (step, wood, extension, fiberglass, metal, scaffold, tank builders, “A” frame) reviewed? Tank builder ladder inspection program reviewed? Minimum fall protection equipment requirements reviewed? • • • • • Yes No NA Yes No NA Yes No NA Yes No NA Harness (not belts), deceleration device, Double lanyards, Locking snap hooks Protection must be continuous No knots in load bearing lines Acceptable / Unacceptable anchorage points Exclusive use of equipment (equipment used for rigging must not be used for fall protection) Prior to use inspection 80 Equipment to be provided by: __________________ Yes No NA 81 All fall protection equipment inspections current? If equipment supplied by contractor, discuss how inspections are documented. Competent person to inspect:_________________________________________ Yes No NA 82 All users trained in specific equipment to be used? How is this tracked? Yes No NA 83 Review requirements for work in pipe racks & cable trays such as Yes No NA No walking in cable trays, Lined/Insulated pipes, etc. Is cable tray access needed? Review permit requirements (Cable Tray Access Checklist). “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 96 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents J. Standards/Rules, cont Elevated work, cont. Will positioning systems be used? Equipment designed for positioning? Will fall protection be used in combination? Are suspension systems to be used? Separate fall protection required (including anchorage)? Yes No NA 86 Are safety nets to be used? Approvals needed? Yes No NA 87 Are there any special rescue requirements? Buddy system, crane basket readily available, etc.? Will aerial lifts be used? Tie off requirements reviewed? Inspection requirements (including checklists) reviewed? Rigging limitations/requirements reviewed? Site minimum anchorage requirements reviewed? Is a fall prevention plan required (fall protection not feasible, ref. DOW Global Elevated Work)? Yes No NA 84 85 88 89 Yes No NA Yes No NA Yes No NA Date submitted for approval:________________________ Competent person:_______________________________ Site Leader approval obtained? Business Manufacturing Leader or equivalent approval obtained? Hot Work, Welding & Cutting 90 Alternatives to field hot work considered? Yes No NA 91 Hot Work Procedure needs considered? Yes No NA 92 Type of equipment needed identified and available? Yes No NA 93 Appropriately trained persons available/scheduled? 94 Plans in place for inspection of welding rigs when brought on site? Yes No NA 95 Placement and securement of Oxy/fuel cylinders reviewed? Yes No NA 96 Minimum requirements for oxy-fuel welding/cutting reviewed? Yes No NA 97 Minimum requirements for arc welding/cutting reviewed & understood? 98 Special PPE needs for hot work identified and available? Type: _________________________________ Supplied by: ____________________________ • • • • • • • • • • • 99 Yes No NA Competent person (determine flammability of coatings): _______________________________ Continuous eye protection Dedicated oxygen regulators Regulator to limit acetylene to 12 psig (0.8 bar) Combination reverse flow check valve and flame arrestor on torch handle Reverse flow check valves at regulators Adequate ventilation Yes No NA Grounding of AC units Attach return lead as close as possible to work Remove electrode when moving Protect terminal leads (hinged cover, insulating sleeve, etc.) Use of GFCI if AC unit to supply power Yes No NA (Review PPE Grid for minimum requirements) • Spark containment plans in place? (Tig welding - Need to use welding screens where people/traffic may be Yes No NA affected, Use of enclosures/tarps on scaffold – need to assess for critical elevated work, etc.) • • • • Protection from flammable sources included (leaking flanges, trenches, hoses, etc.)? Can enclosures hold/contain welding fumes, inert gases, etc.? Temporary Enclosure Checklist hazard assessment required (site specific /completed prior to erection)? Will CSE apply? If so see CSE section. Yes No NA Yes No NA Yes No NA “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 97 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents J. Standards/Rules, cont. 100 Hot Work, Welding & Cutting (cont.) Fire fighting equipment needs identified and available? Firewater use is not allowed unless Emergency Director/ES&S approval obtained. Yes No NA 101 Fire watch needs identified? (Review plant fire watch policy) Yes No NA 102 Trained/Certified fire watch available? (Reviewed Hot Work Safety Attendant Job Aide?) Yes No NA 103 Hot tapping required? Permit requirements reviewed? Hot Tap Request (Engineering Evaluation) approved? Hot Tap Inspection list reviewed? Hot Work on equipment not isolated and cleared Written hazard analysis / procedure available and addresses: 104 105 Supplied by: _________ Fire Watch names:_____________________________________ • • • design stress calculations flow rates and temperature equipment testing & nozzle reinforcement • pressure testing before/after reinforcement Appropriate approvals obtained: 1) Hot Tap Request/Final Approvals (DOW Hot Tapping standard) if applicable 2) Production Leader + Site Responsible Care Leader as appropriate Yes No NA Yes No NA Yes No NA 106 PPE identified and available Yes No NA 107 Product containment and disposal plans in place Yes No NA 108 NDT thickness test complete and acceptable Yes No NA Emergency procedures in place Yes No NA 109 • • isolation devices Identified (consider need for knowledgeable DOW person at isolating devices) means of communication established fire protection equipment available • 110 Scaffolds Fall Prevention/Protection Plan completed and approved for Critical Scaffold erection and dismantling (Dow Critical Elevated Work): • • • • • 111 112 113 Yes No NA Cantilevered Scaffold Suspended platforms Scaffold tents Balconies exceeding 3 feet (1 meter) Scaffold that uses an existing building or structure for support/anchorage and the distance between the edge of the scaffold and the existing building or structure is >1 foot (30 cm) Scaffold bridges longer than 25 feet (7.5 meters) • Safety or Emergency equipment not blocked by scaffolding? Yes No NA fire extinguishers, safety showers, critical valves, etc. Minimum Requirements reviewed and understood: • • • • • • • Yes No NA minimum 18” (46 cm) platform width? ladders 3 rungs above top rail, min. 42” (107 cm) above platform? max. 12” (30 cm) step across distance from ladder to platform? sufficient clearance for climbers behind ladder? ladder safety device if > 30 ft (9 m), landing platforms at 35 ft (10 m)? cleats or boards nailed to toeboard for stability? Stairs, incline ladder, or straight ladder with retractable lanyard? continuous fall protection during scaffold construction? • Scaffold crews trained by competent person? Yes No NA Competent Person:_______________________ “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 98 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents J. Standards/Rules, cont. 114 Scaffolds (cont.) Competent person available to inspect finished scaffold prior to use and each shift of use? Yes No NA Competent Person: _____________________________________________________________ 115 Employees working off of scaffold properly trained? Yes No NA 116 Timing determined (how far in advance are crews required?) Yes No NA 117 Incomplete Scaffold/Pencil Board Checklist required? Plans in place for covering of floor holes or guarding of open guard rail generated? Yes No NA Covers either secured or labeled, attended until corrections made? Incomplete Scaffold/Pencil Board Checklist with plan approved? 118 All scaffolds >75 ft / >125 ft submitted to Engineering for review? Yes No NA 119 Suspended scaffolds required? Yes No NA 120 • Are scaffold erectors/dismantlers able to maintain safe access and fall protection requirements per DOW requirements? If not, has a fall prevention plan been approved? (Site Leader and Business Manufacturing • suspensions mechanism rating 6 X load? fall protection separate from suspension mechanism? Yes No NA Leader/Equivalent approved?) 121 Critical Lift DOW Mobile Hoisting Standard reviewed: • • • • • • Yes No NA Definition of critical lift (>75% of rated capacity, >50% of rated capacity and lifting over process equipment or power lines, 2 or more booms- including tailing a load, poles or derrick, traveling with >50% rated capacity, personnel lift, site specific - adjustable devices used under the hook e.g. chainfall or used to transfer from hook) Crane PTA card requirements for all lifts/critical lifts, Site specific - Crane Mobilization Checklist, SWP, Critical Elevated Work – Fall Prevention/Protection Plan & Personnel basket checklist, Electrical Standard requirements - Lifting near power lines Yes No NA 122 Lifting plan in place and equipment needs identified? 123 Will there be any specialized heavy equipment and/or transportation needs? If yes, advise contact prior to needing “in plant” routing. Yes No NA 124 Equipment inspected prior to site access? Prior to use? Yes No NA 125 All crane operators properly trained and certified/licensed - NCCCO? Yes No NA 126 127 All riggers properly trained and qualified? May also require NCCER certification for critical lifts (see site policy). Knowledgeable persons to review lift permit identified? Yes No NA 128 2 sources for load weight verification available – site specific? Yes No NA 129 Plans to minimize potential hazards for lifts over process equipment? Yes No NA 130 Plans to minimize potential hazards for lifts near Overhead power lines? Yes No NA Size / type of rigs: ___________________________________________________________ Supplied by: _______________________________________________ Crane competent person(s): ____________________________________________________ Name: ____________________________ “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 99 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents J. Standards/Rules, cont. 131 132 Personnel Lifts Equipment needed identified, available, with current inspection? Yes No NA Type: Supplied by: All materials to be lifted along with personnel fit within horizontal confines of basket and no more than 100 lbs (45 kg) extends above handrail. Yes No NA total capacity not to be exceeded 133 Review precautions if welding to be done from the lift Yes No NA 134 PPE identified and available (fall protection, respirators, etc.) Yes No NA 135 Equipment operators qualified Yes No NA 136 Special precautions for personnel crane baskets reviewed & understood (Fall Prevention Plan, Crane Basket Checklist (site specified), and SWP required): Supplied by: • • • • • • • • • • 137 load < 50% of crane capacity? power up/power down and two block prevention device (verify prior to lift)? winch brake system inspected in last year? locking load hooks and tagged safety cable? boom angle indicator if variable angle? boom length indicator if telescoping boom (or second qualified operator to verify lift angle)? no other lifts, no traveling with crane while persons lifted? lift plan documented? communication means identified (radios preferred)? proof testing and trial lift procedure in place? Approval required for use of Bosun Chairs; requirements reviewed and understood (permit & fall protection plan required): • Yes No NA Yes No NA approved & inspected prior to use by paint contractor, structural integrity of anchor checked Electrical 138 139 GFCI’s available at breaker or receptacle(s) in work area? Yes No NA If not, sufficient portable GFCI’s available? Yes No NA • • • where portable equipment, tools, & extension cords used outdoors, in shops, and in wet locations placed at the source testing procedure understood 140 Will GFCI’s be used in hazardous areas? Yes No NA 141 Yes No NA 142 If yes, continuous explosion proof equipment available? if not, fire watch required? Which option used for electrical protection on construction site? 143 Will temporary power be needed? For contractor or plant owned equipment? 144 All extension cords free of cuts/breaks/burns and provided with ground plugs? Yes No NA 145 Will work require persons or equipment to be within 10 feet (3m) of overhead power lines? Yes No NA Yes No NA GFCI’s or Assured grounding (if allowed) Competent Person for Assured Grounding program: _________________________________ Yes No NA Approval for plant owned equipment by:_________________________________________ Contractor Owned provided by:_________________________________________________ Voltage needed: _________________ Amperage needed: ________________ Portable generators tested and tagged (plant owned or contractor owned)? Where?:__________________________________________________________ If yes, has electrical distribution reviewed & approved work “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 100 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents J. Standards/Rules, cont. 146 Electrical (cont.) Does job involve work on electrical equipment? If yes, are workers properly qualified for the work? • Yes No NA Electrical Instructed Person (Perform Class B, C and D energized electrical work): • • • 147 148 Perform specific electrical tasks (> 50 Volts and < 600 Volts), and/or May be required to work inside the ESHD and/or EAFHD. Electrical Skilled Person (perform Class A-1, A-2, B, C, and D energized electrical work): • energized electrical work or • potentially hazardous electrical switching or • work within the ESHD or the EAFHD of exposed energized electrical parts If yes, review requirements for penetration of clearance zones? • • • Yes No NA voltage testing prior to work verifying test equipment prior to and after use possible PPE requirements procedure if testing requires penetration of clearance zone • Does project involve work on energized electrical circuits? (ref. DOW EWP 30 – Yes No NA Energized Work section) Will Class A-1 electrical work requiring an Energized Electrical Work permits be performed? Will Class A-2 or Class B electrical work requiring an Energized Electrical Work permit or Procedure be performed? Class C electrical work □ Yes No NA Yes No NA Class D □ Expected voltage:____________ Expected amperage:_____________ 149 150 If yes, are properly approved electrical work procedures available? Electrical representative available for electrical permit? Yes No NA Yes No NA Supplied by: Work On/Near Radiation Devices Safe Work Permit is required. Site requirements reviewed, is work covered under site permit? Yes No NA Site Radiography permit required? Yes □ No □ Radiographers using their own checklist? Yes □ No □ 151 Radiation Safety Officer contacted if devices to be received/installed/changed? Yes No NA 152 Licensed Radiographers available? Yes □ Yes No NA No □ Competent person: _____________________________________ 153 Limits of "controlled area" identified? Adjacent plant/unit notified of work to be performed? Yes No NA 154 Plans in place for marking of area? Yes No NA 155 Plans in place to control entry into area? Barricades? Is attendant required? Yes No NA 156 Material Handling & Storage Plans in place for handling of chemicals brought onto site for project? Yes No NA 157 DOT Requirements for Fuel Trucks are in place (placarding, etc.). Yes No NA 158 Training plans in place for communicating chemical hazards? Yes No NA 159 Specific information on hazardous materials brought on site by the provider is made available to Dow? All materials brought on site are reviewed? Yes No NA Includes grounding of tanks, etc. “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 101 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents J. Standards/Rules, cont. 160 161 Material Handling & Storage (cont.) MSDS's available on site including chemicals brought in for project? Yes No NA Location:_____________________________________________ Material Storage / Staging areas identified? Marshalling Plan complete? • • Yes No NA Drop off point for DOW supplied materials also Safety requirements reviewed 162 Material Management personnel prepared to handle material needs? Yes No NA 163 Review vendor delivery and PPE requirements? Yes No NA 164 Flammable Storage areas identified? Yes No NA 165 System for ordering materials for add-ons reviewed Yes No NA All rigging components have capacity marked or tagged? Yes No NA 166 167 168 Rigging / Slings competent person(s): __________________________________________ Determine process for use of small lifting equipment such as hoists, small cranes and appropriate rigging. Is equipment and rigging competent person supervising the job? Hydroblasting and High Pressure Washing Trigger points for Hydroblasting and High Pressure Washing reviewed? Yes No NA Yes No NA Hydroblasting Trigger: • 3600 psig provided that the flow is less than 3.5 gpm, or • 1000 psig if the flow is greater than 3.5 gpm or • pump capacity exceeds 13 HP at a pressure of greater than 350 psig. Pressure Washing: > 150 psig, but less than the Hydroblasting Trigger 169 Checklist completed by crew and identified deficiencies corrected? Yes No NA 170 Review process to identify plugged tubes. Yes No NA 171 Equipment needs identified and available? Yes No NA 172 All hoses inspected prior to use? Yes No NA 173 Hoses connected with safety device (whip hose)? Yes No NA 174 Appropriately trained persons available/scheduled? Yes No NA 175 Plans in place to inspect rigs when brought on site? Yes No NA 176 Stand-by operator available to observe? Yes No NA 177 Barricaded areas identified? Yes No NA 178 PPE needs identified and available? Yes No NA 179 Plans in place to collect & properly dispose of water? Yes No NA Coatings and Insulation 180 Will there be any abrasive blasting? Yes No NA 181 Number of Compressors identified and available? Yes No NA 182 Equipment inspected? Supplied by: __________________________ Grade D Breathing Air is required if blasting in Confined Space. Yes No NA “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 102 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents J. Standards/Rules, cont. Coatings and Insulation (cont.) 183 Trained personnel available? Yes No NA 184 Ventilation requirements identified? Yes No NA 185 Respiratory and other PPE needs identified and available? Has respirator medical exam and fit testing been completed Yes No NA 186 Plans in place to control accumulation of dust/sand? Control plume? Yes No NA 187 Has lead abatement study been done? Yes No NA 188 Trained persons available for handling lead based paint? Yes No NA 189 Has asbestos survey been done? Yes No NA 190 Are gloves available for metal work (see glove policy) Yes No NA 191 Are dust masks required for insulation work? If yes, is medical testing required / completed? Is equipment in hazardous (flammable/toxic) service? If so, refer to the Hot Work section – not cleared. Demolition Demolition Inspection competent person: _________________________________ Decontamination plans in place for equipment being demolished? Yes No NA 192 193 Asbestos competent person: _______________________________________ Yes No NA Yes No NA 194 Review procedure for positive ID of equipment / lines? Yes No NA 195 Barricading plans in place for area surrounding demolition? Yes No NA Asbestos identified? Asbestos competent person: ___________________________ Yes No NA 196 • • • trained persons available? adequate PPE? containment plans in place? Facility notified and permits obtained (10 day notice) 197 • Lead containing materials identified and trained persons available? 198 Additional PPE identified and available? 199 Plans in place for removal of demolished materials / equipment? 200 Decontamination plans in place for equipment being demolished? Yes No NA 201 Compliance with electrical demolition procedures? Yes No NA 202 Precautions to reduce hazards from dust accumulation? Yes No NA 203 Does demolition involve removal of a load supporting member? Yes No NA 204 Will concrete grinding machines be used? Yes No NA Lead competent person: ______________________________________ Yes No NA special boots, cutting goggles, face shields, etc. Yes No NA load luggers / dumpsters, etc. (Isolation and disconnection, grounding, asbestos present, PCB’s present etc.) Facility notified and permits obtained (10 days notice) Has air permit been obtained? Yes No NA “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 103 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents J. Standards/Rules, cont. 205 206 Pile Driving Reviewed process to be used on this project: • • • • • • • • Reviewed process for notification of municipal authorities, pipeline owners, power distribution owners, and others affected by the work. • • • Yes No NA Technique to be utilized Type of pile Hammer type, make, model, size, and proper handling Hammer settings Leads to be used Dangers attendant to hammer and type of pile Type of soil to be encountered and at what levels to expect resistance Has each piling location been probed? Yes No NA Particular attention should be given to businesses or authorities that require a specified number of hours notice prior to proceeding with the work. Know when permission is required to proceed and make sure all crewmembers also know this information. Always insure that the foreman on the job has the “one call” phone number for pipeline notifications on him and that he understands the use of it. Reviewed safety concerns and PPE for each person to be working within twenty (20) feet of the pile driving operation. Are all employees within 40’-0” radius wearing hearing protection? Is this protection sufficient? Are existing emergency procedures adequate for pile blowouts? Safe working radius established for all workers, etc. Pile secured to a choker during first 30% of drive depth? Yes No NA 210 Process in place for recording blow count safely? Yes No NA 211 If using a structural template to set pile over water, are safety lines in place for the workers to safely tie off? Yes No NA 212 Contractor provided with correct pile refusal datum? Yes No NA 213 Are safe area’s located for off-loading pile? Have all crewmembers and delivery drivers been notified? Location of off-loading area: ____________________ Have precautions been taken to properly place signage on public roadways and contractor has provided for traffic control? Are there any issues, areas of confusion or items needing more discussion? If yes, explain: Miscellaneous Yes No NA 207 208 209 214 215 216 217 Yes No NA Yes No NA Yes No NA Yes No NA Railroad notified of work within the minimum clearance envelope? Yes No NA Street/road blockage approved by: __________________________ Yes No NA (ES&S approval required) 218 Protection plans in place for jobs involving working over water? Yes No NA 219 Yes No NA 220 Will work involve asbestos gaskets? Persons trained for asbestos gasket handling per regulations? Is there any other work involve working with lead? 221 Will work involve working with cadmium? Yes No NA Competent person: ___________________________ Yes No NA Competent person: ___________________________ “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 104 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents J. Standards/Rules, cont. 222 Miscellaneous (cont.) Will work involve Concrete and Masonry Construction? Yes No NA Competent person: _______________________________________ 223 Will work involve NORM containing equipment? Persons trained - NORM HazCom? Hydroblasters licensed by Texas Dept. of Health? Yes No NA 224 Radio Inspection (Electrically rated radios required?) Yes No NA 225 Compressed Gas Cylinders (other than for welding)? Yes No NA 226 Will project result in changes to potable water system? If so, complete cross connection requirements Yes No NA 227 Is a plumbing permit required? Yes No NA 228 Will divers be used? Yes No NA 229 Review contractor work that may cause release of chemicals to the environment? Yes No NA 230 All equipment should be placed either in contained area or temporary containment provided to prevent spread of an oil spill, particularly if near water Review plans for disposal of hydro test water 231 232 233 Task(s): 1)______________________________ 2)_______________________________ Other: _____________________________________________________________________ Yes No NA Yes No NA permitted outfall or alternate plan Will project effect one acre or more of ground? Has an NPDES permit been obtained? Are there any other equipment needs? List powered equipment that will be used on site: Yes No NA Yes No NA # and type of Compressors: ______________________________________________________ # and type of Generators: ________________________________________________________ Other: ________________________________________________________________________ 234 Are there any internal combustion engines excluding vehicles that will remain on site for a year? Included in air permit? Contractor maintains a log of all equipment? Yes No NA “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 105 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents GENERAL COMMENTS: “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 106 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents ALL CONTRACTORS TO SIGN THIS SHEET AFTER REVIEWING PRE-JOB FORM NOTE : for Capital Projects, return signed copies of all workers who reviewed this document, at end of project to owners representative PRINT NAME COMPANY NAME SIGNATURE “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 107 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Attachment 1 Action Plans for Items marked "No" Item No: Responsible: Action: Item No: Responsible: Action: Item No: Responsible: Action: Item No: Responsible: Action: Item No: Responsible: Action: Item No: Responsible: Action: Item No: Responsible: Action: Item No: Responsible: Action: Item No: Responsible: Action: Item No: Responsible: Action: Item No: Responsible: Action: Item No: Responsible: Action: Expected by: Actual Date: Expected by: Actual Date: Expected by: Actual Date: Expected by: Actual Date: Expected by: Actual Date: Expected by: Actual Date: Expected by: Actual Date: Expected by: Actual Date: Expected by: Actual Date: Expected by: Actual Date: Expected by: Actual Date: Expected by: Actual Date: “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 108 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Attachment 2 Additional Comments/Details of Requirements Item No: Comment: Item No: Comment: Item No: Comment: Item No: Comment: Item No: Comment: Item No: Comment: Item No: Comment: Item No: Comment: Item No: Comment: Item No: Comment: Item No: Comment: Item No: Comment: Item No: Comment: “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 109 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job Safety Analysis (JSA) Guidelines Purpose To provide a tool that will allow the supervisor to analyze hazards specific to their tasks. This tool needed to be discipline specific to allow foremen to plan and assign work while addressing common hazards. Scope The JSA applies to all foremen on turnarounds and projects. Guidelines 1. The foreman should complete the JSA during the planning phase of each job. A new JSA must be completed when there is a change in job location or scope. 2. The JSA should be reviewed with the Superintendent and communicated to the crew before work begins. 3. As the job progresses, the JSA should be amended to include any changes or additions to the original job survey. JSA Forms See attachments “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 110 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Safety Analysis (J.S.A.) Civil/Yard Foreman: ____________________ Job Location: _____________________ Date: ___________________ Plan Work √ Job Task: ______________________________________________ Job Survey Overhead obstructions √ Suggested Solutions • • Elevated work Moving material in Material lifting Tools to keep hands out of harms way Special tools needed and inspected Special PPE needed and ordered Work requiring special permits (Excavation, Conf. Space, LOTO, etc.) Excavation • • • • • • • • • • • • • • Specifics-How will this be done? Adequate clearances of pipe racks, power lines, etc. Determine how many spotters will be needed. Work platforms needed? Make sure of safe tie-off point. Equipment for unloading available? Are laydown/staging areas away from congested areas Is material too heavy/awkward to lift by personnel? Order lifting device to lift material. Determine tool to keep hands out of harms way. Train employees on the “Knife Policy”. Determine tools needed for the job. Order tools for the job. Determine PPE needed. Order PPE needed for the job. All procedures written and submitted. All personnel trained? • Personnel trained in Dow’s M-74 Excavation Proc. • Probing and excavation procedure established. • Excavation checklist completed as per M-74. For use at sites of The Dow Chemical Company and participating subsidiaries “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 111 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Safety Analysis (J.S.A.) Civil/Yard Foreman: ____________________ Job Location: _____________________ Date: ___________________ Plan Work √ Job Task: ______________________________________________ Job Survey Tight work area Personnel training/ certification Subcontractors Inclement weather (wind and rain) √ Suggested Solutions • • • • • • • • • Spoil material New employees (<6 months) • • • • • • Specifics-How will this be done? Does area need additional ventilation or shields? Install barriers between work areas. Identify all craft certification needs. Identify personnel training deficiencies. Subcontractors pre-qualified? All personnel trained and indoctrinated. Order supplies for covering/securing equipment and material. Alternate work planned for inclement weather days. Additional PPE on site (goggles, slicker suit, etc.) Equipment washout area designated. Where is the appropriate dumpster location? Is soil analysis required? Find out experience level of employee. Discuss rules, expectations, and consequences with employee. Assign “Buddy” and discuss expectations. “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 112 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Safety Analysis (J.S.A.) Civil/Yard Foreman: ____________________ Job Location: _____________________ Date: ___________________ Plan Work √ Job Task: ______________________________________________ Job Survey Inexperienced employees √ Suggested Solutions • • Help filling out STACs • • Tools and procedures new to employee • • Repeaters • • Illness among employees Employee distressed by personal issues Physical ability • • • • • • • Adequate number of employees • • High – risk jobs (i.e., excavations) • • • Personnel training / certification • • Specifics-How will this be done? Determine experience level of employee. Assign “Buddy” and explain expectations. Have workers on same job complete STAC as a group Audit cards to ensure proper hazard identification. Provide specific/documented training. Assign with co-worker experienced with tools/procedures. Are employees repeaters & can they do the job safely? Discuss requirements and hazards of job to ensure. Clear understanding. Should the employee be at work? Assign the person to a low-risk job. Reassign to low-risk work / send home. Assign the employee to a “Buddy”. Does employee have physical ability to do the work? Match employee’s physical abilities to perform job. Assign adequate number of workers to perform task. Assign adequate number of workers to carry materials, ladders, etc. Assign experienced employees. Have employees work in pairs. Give employees radio for quick communications. Verify all craft certifications. Verify personnel training badges. “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 113 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job Safety Analysis (J.S.A.) Instrumentation & Electrical Foreman: _____________________ Job Location: ______________________ Date: _________________ Plan Work √ Job Task: _____________________________________________________ Job Survey √ Suggested Solutions Personnel training / certification • • Identify all craft certification needs. Identify personnel training deficiencies. Overhead work • • • • • Schedule other workers out of areas. Barricade the area. Work platforms needed? Make sure of safe place to tie off. Extra ladders needed in event of emergencies? Obtain adequate number of aerial lifts, scaffolds, etc. Equipment for unloading available? Obtain cribbing for conduit and wire reels. Are laydown/staging areas away from congested areas? Crane/Drott needed? Trained and qualified flagmen and riggers on crew? Order lifting device to lift material. Assign adequate personnel to lift material safely. Plan work to spread workers out. Put up barriers between work areas. Determine PPE needed (i.e., special gloves for job). Order PPE needed for job. Determine special tools needed for job. Order tools for the job. Order supplies for covering/securing equipment and material. Alternate work plans for inclement weather days. Additional PPE on site (goggles, slicker suits, etc.) Elevated work Adequate access / egress • Moving material in • • • Lifting material to elevated work areas • • Material too heavy / awkward to lift by personnel Tight work area • • PPE needed and ordered Special tools needed and inspected Inclement weather (wind and rain) • • • • • • • • • Specifics-How will this be done? “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 114 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job Safety Analysis (J.S.A.) Instrumentation & Electrical Foreman: _____________________ Job Location: ______________________ Date: _________________ Plan Work √ Job Task: _____________________________________________________ Job Survey Subcontractors Excavation (installing ground rods, utility poles, trenching, etc.) Work requiring special permits (LOTO, ESWP, Elec. Hot Work procedure, etc.) Tools to keep hands out of harms way New employees (<6 months) √ Suggested Solutions • • • • • • • • • • • Inexperienced employees • • Help filling out STAC’s • • Tools and procedures new to employee • • Repeaters • • Illness among employees • • • Specifics-How will this be done? Subcontractor pre-qualified? All personnel trained and indoctrinated. Permit obtained. All personnel trained. Probing and excavation procedure established. All procedures written and submitted. All personnel trained in permits and procedures. Determine tools to keep hands out of harms way. Order tools for the job. Find out experience level of employee. Discuss rules, expectations, consequences w/employee Assign “Buddy” and discuss expectations. Determine experience level of employee. Assign “Buddy” and explain expectations. Have workers on same job complete STAC as a group. Audit cards to ensure proper hazard identification. Provide specific training. Assign with co-worker experienced with tools/procedure. Are employees repeaters & can they do this job safely. Discuss requirements and hazards of job to ensure. Clear understanding. Should the employee be at work? Assign person to low-risk job. “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 115 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job Safety Analysis (J.S.A.) Instrumentation & Electrical Foreman: _____________________ Job Location: ______________________ Date: _________________ Plan Work √ Job Task: _____________________________________________________ Job Survey √ Suggested Solutions Employee distressed by personal issues • • Reassign to low-risk job/send home. Assign the employee to a “Buddy”. Physical ability • Does employee have physical ability to do the work? Match employee’s physical abilities to perform job. Assign adequate number of workers to perform task. Assign adequate number of workers to carry materials, ladders, etc. Assign experienced employee. Have employees work in pairs. Give employees radio for quick communications. Verify all craft certification. Verify personnel training badges. • Adequate number of employees • • High-risk jobs (i.e., Hot work) • • • Personnel training/ certification • • Specifics-How will this be done? “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 116 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job Safety Analysis (J.S.A.) General Mechanical/Construction Foreman: _____________________ Job Location: ______________________ Date: _________________ Plan Work √ Job Task: _____________________________________________________ Job Survey √ Suggested Solutions Personnel training / certification • • Overhead work • • Identify all craft certification needs. Identify personnel training requirements. Schedule other workers out of areas. Barricade the area. Elevated work • • Work platforms needed? Make sure of safe place to tie off. Adequate access / egress • Extra ladders needed in event of emergencies? Obtain adequate number of aerial lifts, scaffolds, etc. Equipment for unloading available? Obtain cribbing for equipment, pipe, steel, etc. Are lay down/staging areas away form congested areas Crane/Drott needed? Trained and qualified flagmen and riggers on crew? Are any lifts critical? Order lifting device to lift material. Assign adequate personnel to lift material safely. Plan work to spread workers out. Put up barriers between work areas. • Moving material in • • • Lifting material to elevated work areas Material too heavy/ awkward to lift by personnel Tight work area PPE needed and ordered Special tools needed and inspected Tools to keep hands out of harms way • • • • • • • • • • • • • Specifics-How will this be done? Determine PPE needed (i.e., special gloves for job). Order PPE needed for job. Determine special tools needed for job. Order tools for the job. Determine tools to keep hands out of harms way. Order tools for the job. “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 117 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job Safety Analysis (J.S.A.) General Mechanical/Construction Foreman: _____________________ Job Location: ______________________ Date: _________________ Plan Work √ Job Task: _____________________________________________________ Job Survey √ Suggested Solutions Work requiring special permits (LOTO, Critical Lift, Confined Space, Hot Work, etc.) Excavation (Trenching, Shoring, etc.) • • All procedures written and submitted. All personnel trained in permits and procedures. • • Permit obtained. All personnel trained. Probing and excavation procedure established. Inclement weather (wind and rain) • Order supplies for covering/securing equipment and material. Alternate work plans for inclement weather days. Additional PPE on site (goggles, slicker suits, etc.). Subcontractor prequalified? All personnel trained and indoctrinated. Man-count requirements understood? Knowledge of chemicals involved. Identify PPE Requirements. Other special requirements (Medical/Training) Find out experience level of employee. Discuss rules, expectations, consequences w/employee Assign “Buddy” and discuss expectations. Determine experience level of employee. Assign “Buddy” and explain expectations. Have workers on same job complete STAC as a group Audit cards to ensure proper hazard identification. Provide specific training. Assign with co-worker experienced with tools/procedure. • • Subcontractors Line Breaking New employees (<6 months) • • • • • • • • • Inexperienced employees • • Help filling out STAC’s • • Tools and procedures new to employee • • Specifics-How will this be done? “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 118 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job Safety Analysis (J.S.A.) General Mechanical/Construction Foreman: _____________________ Job Location: ______________________ Date: _________________ Plan Work √ Job Task: _____________________________________________________ Job Survey Repeaters √ Suggested Solutions • • Employee distressed by personal issues • • • • Physical ability • Illness among employees • Adequate number of employees • • High-risk jobs • • • Personnel training/ certification • • Specifics-How will this be done? Are employees repeaters & can they do this job safely Discuss requirements and hazards of job to ensure clear understanding. Should the employee be at work? Assign person to low-risk job. Reassign to low-risk job/send home. Assign the employee to a “Buddy”. Does employee have physical ability to do the work? Match employee’s physical abilities to perform job. Assign adequate number of workers to perform task. Assign adequate number of workers to carry materials, ladders, etc. Assign experienced employee. Have employees work in pairs. Give employees radio for quick communications. Verify all craft certification. Verify personnel training badges. “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 119 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Carpenter & Scaffold Builder Policy Statement of Policy This policy requires all contractor personnel to wear monogoggles when handling scaffold materials, lumber or doing tasks that may generate sawdust, airborne material, or dust. Scope Carpenters and scaffold builders, whether full time in craft or performing these duties and it is outside their normal craft, will wear monogoggles during these operations: Examples of handling scaffold materials include, but are not limited to: • passing up or down scaffold material • passing up or down tarps • turning over scaffold boards • shaking out tarps • cleaning off scaffolds prior to tear down Examples of tasks that generate sawdust include, but are not limited to: • sawing • sanding • drilling • sweeping, cleaning, blowing sawdust off of surfaces • handing material up or down Purpose To eliminate eye injuries for carpenter and scaffold builders during certain activities. Responsibilities Carpenters and scaffold builders had the majority of the eye incidents in 1999. The eye protection currently being worn by these crafts is side shield safety glasses. It is these craftsmen’s responsibilities to upgrade eye protection to eliminate these injuries. “Yes” - Contract Company meets requirement at time of Pre-Job. “N/A” - requirement does not apply for scope of work. “No” – does not meet requirement or a gap exists and Corrective action is documented in Attachment A. Bring supporting documentation to substantiate responses / where additional information needs to be provided. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 120 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Procedure Use Policy (PUP) for Leveraged Dow Maintenance Employees and Maintenance Contractors Policy All leveraged Dow Maintenance employees and Maintenance contractors shall comply with these minimum expectations for procedure use. Purpose The purpose of this Policy is to provide minimum expectations for leveraged Dow Maintenance employees and Maintenance contractors for the application of procedure use across DOW Maintenance. Minimum Expectations • A contractor or leveraged Dow employee assigned to a task will ask if a procedure exists. • If a procedure exists, follow it. If you are not sure you know the procedure in detail, keep it with you on the job site. • Get assistance if you believe the procedure is incorrect or incomplete. • A procedure that has been identified as a “Critical Procedure” must be with you as you perform the task. • If a procedure does not exist, but you think you need one, ask for assistance in developing one. • The use of generic procedures for routine tasks (scaffold building, insulation work, etc.) is appropriate. When a business has an equipment specific procedure, it should be used versus the generic procedure. It is a business responsibility to provide the procedure, and training as required, on the use of the equipment specific procedure. • These Minimum Expectations will be communicated to all Maintenance personnel and Operators. The Contract Administration / Labor Services Group is responsible for rolling this procedure out to Contractor Management providing on-site services (on Dow property, not in vendor shops) so they can train their employees. • Business / Department specific PUP requirements which exceed these minimum expectations must also be followed. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 121 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Craft Skills Assessment Policy Purpose To clarify craft skills assessment of contractors working on Bay Area sites. Scope This policy applies to all workers within assessable crafts in maintenance and small projects only. Background This policy is intended to assure consistency with Dow stated goals. It is not the intent to have only “journeyman” in our plants however, we do intend to have a fully “qualified workforce” with documented skills and knowledge. Policy All contractor employees, working within the crafts listed below will be assessed under one of the recognized processes. Such processes include the new national assessment, the National Center for Construction Education and Research (NCCER); the Industrial Skills Assessment Committee (ISAC); or the Department of Labor (DOL) certifications. These assessments consider both the skills and knowledge to perform all assigned tasks. Individuals employed with a contractor less than 6 months are considered “in the process of being assessed”. A performance and/or written assessment must be conducted and submitted to the NCCER database by the time an individual enters the seventh month of employment with a contractor. Locally it may be submitted to ABC, Texas Gulf Coast for entry into this database. Assessable Crafts Assessment Due Date This is a list of assessable crafts: Electrician Instrument Fitter Millwright Industrial Painter Welder Insulator Pipefitter Scaffold Builder Boilermaker Heavy Equipment Operator Ironworker Form Carpenter Instrument Tech Finish Carpenter Contractor Personnel Skills Assessment update is due quarterly. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 122 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Training Card Policy Purpose To allow individuals in the field (i.e. Permit writers) to be able to verify training of specific contractor workers. Scope This policy applies to all contractor workers who have been trained in any of the categories listed on the "training card" (see example). Policy Each contractor employee who has been trained in any of the topics listed on the training card (see example) must have in their possession a copy of the training card indicating the company that the individual works for and the most current date of each training category that applies. Each Contractor firm working on the Bay Area sites must furnish to Dow Contractor EH&S the latest training dates of each of their employees on the specific topics identified on the "training card". Training Badge Codes Texas City Safety Council DOW Gulf Coast Contractor Orientation DOW Chemicals Confined Space DOW Chemicals Red Tag System DOW Chemicals Scaffold User DOW Safe Driver 07 DOWSS 07 DWGCS 07 DOWRT 07 DWTSU 07 DWSD Houston Area Safety Council DOW SITE SPECIFIC DOW CHEMICAL GLOBAL CONF SPACE DOW RED TAG DOW TEXAS CITY SCAFFOLD USER-CSCTC DOW DRIVERS SAFETY 19DOWSS 07DWGCS 19DOWRT 07DWTSU 19DOWDR DOW CLEAR LAKE OPERATIONS DOW ELEC WORK PRACTICES 19DOWCLO 19DOWEWP DOW GULF COAST PIPELINE DOW HOUSTON-HAZCOM 19DGCP 19DHOHAZ Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 123 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job & Equip Specific Training for Contractors Introduction This document exists to define the work process to ensure Contractors receive job and equipment specific training unique to Dow. Objective To qualify Contractors to perform specialty work at Dow. This training will be site specific and job specific for this location. This is not intended to replace Contractor EH&S training given at the Contractor Safety Councils. Work Process • Subject Matter Experts will identify and maintain the training courses and updates in the Job & Equipment Specific Training Table. (covered in pre-job review). Site Call Out Procedure should address the issue of specific training required for work on a particular piece of equipment. • Each craft will have courses outlined. • Contractor Management will train or coordinate to ensure qualified personnel train all craft personnel working for them at this location. • The Contractor will manage and maintain training records. • The Contract company is accountable for refresher training • Training compliance will be validated through audits of training records, field interventions, and field audits. Work Process Boundaries Corporate Co-employment requirements Roles and Responsibilities The following are the roles and responsibilities for the Job and Equipment Specific Training for Contractors. Role Responsibilities Contractor • Management • Receive training material from Dow SME Ensure personnel are trained on material given. • Retrain personnel as required. • Manage and maintain training records. Dow SME’s • • Identify training needs and maintain course outlines. Assist and train where needed. Notify all affected roles (Planners, Contract Services, Contractor Management) of any changes, additions, or deletions to Job & Equipment Specific Training Table. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 124 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job & Equip Specific Training for Contractors, cont. Roles and Responsibilities (continued) Role Responsibilities Contract Services • Inform contract company of required job specific training: *New hire orientation Planner Training Process and *Pre-job meeting. • Ensure required training is completed and documented. • Perform periodic audits to ensure resident contractors are in compliance with required training. • Notify contractor company of additions or deletions to the Job & Equipment Specific Training Table. • Include job specific training information in the planning package. • Include job specific training requirements in the Contract Service portion of the work order. The following table shows the training process for specific training for Contractors at Dow. Step Action 1 Contractor completes all required EH&S training. 2 Contractor reports to site for badging. 3 IF …this is a THEN … Resident Contractor Contractor Management reviews equipment specific table for applicable training. Go to Step 4. Non-resident Contractor Contract Services reviews equipment specific table for applicable training. Go to Step 4. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 125 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job & Equip Specific Training for Contractors, cont. Training Process (continued) Step Action 4 IF …training is THEN … Required immediately SME is contacted to deliver the required training. Go to Step 5. Not Required immediately SME is contacted to schedule required training prior to that task being performed. Go to Step 5. 5 Contractor employee records are updated to reflect completion of training. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 126 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job & Equip Specific Training for Contractors, cont. DOW Maintenance Craft Specific Training Job & Equipment Specific Training Table needs to list each site’s specific training requirements. Need SME’s to review list to see is the training is the same for each site Site Craft Training Description Procedure Title and No. Duration of Training Delivery Method Tasks or Crafts Affected Freq TCO Air Cond 2nd Set of Eyes (as needed) 810467 Course & procedure 2 Hrs Classrm & 1 month OJT Classroom & Hands-on Air Conditio n/Electri cal 2Y TCO Analyzer PSM Instrument Procedure Trng Course 810408 2 Hrs Classroom Instr & Analyzer Initial J. Johnson TCO Iso-Instrument Procedure QManual Trng Course 810190 1 Hr Classroom Instr & Analyzer Initial J. Johnson TCO Instrument Craft Procedures ICP-01 thru ICP-20 As Needed WEB-EDMS Instr & Analyzer Bolted Joint Assembly MP-8.01 1 Hr Video Pipefitter & B-M Rigger Initial D. McClellen Hydraulic Torque Wrench Ghris Code 350506 1 -1/2 Hrs Classroom (Gulf South Sweeney) Pipefitter & BMRigger Initial D. McClellen TCO Auto Mech TCO Boiler maker TCO SME G. Kirkland Initial L. Geters plus refresher as needed Carpenter Crane Operator Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 127 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job & Equip Specific Training for Contractors, cont. DOW Maintenance Craft Specific Training (continued) Site TCO Craft Procedure Title and No. Duration of Training Delivery Method Tasks or Crafts Affected Freq SH-2.7 2 Hrs Classroom 3 yrs Pat Holman Rowan Starters (job specific) PE5.01.04 & PE5.01.09 2 Hrs Classroom Electrica l Electrica l Initial Hollis Cagan 2nd Set of Eyes (as needed) 810467 Course & procedure Tng Course 710009 2 Hrs Classrm & 1 month OJT 1 Hr Classroom & Hands-on Electrica l & A/C 3 yrs Pat Holman Classroom Electrica l Initial Pat Holman Low Med Circuit Breaker Op Trng Course 350501 4 Hrs Classroom Electrica l Initial Pat Holman Motor Rotation Meter Trng Course 810474 1 Hr Classroom Electrica l Initial Pat Holman Tic Tracer PE5.01.16 15 minutes Classroom Initial Pat Holman EEIP Form Contact Gary Kirkland 2 Hrs Initial Gary Kirkland Trng Course 810408 Ghris Code 350508 ICP-01 thru ICP-20 Trng Course 810190 2 Hrs Read before doing Task or Classroom (large group) Classroom Electrica l Electrica l Initial J. Johnson 0.5 Hr Classroom Initial G. Cowart As Needed WEB-EDMS Initial L. Geters 1 Hr Classroom Initial J. Johnson 1 Hr Video Initial D. McClellen Training Description Electrical Electrical Safety PCB Training (job specific) TCO TCO TCO TCO TCO PSM Instrument Procedure Blowback Overview Instrument Craft Procedures Iso-Instrument Procedure QManual Bolted Joint Pipefitter Assembly Instr – Control Systems MP-8.01 & Ghris N295 Instr & Analyzer Instrume nt Instr & Analyzer Instr & Analyzer Pipefitter & IWRigger SME Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 128 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job & Equip Specific Training for Contractors, cont. DOW Maintenance Craft Specific Training (continued) Site TCO Craft Hydraulic Pipefitter, Torque Wrench cont. Lokring Installation Rupture Disk Installation Valve Maint Repair TCO TCO TCO TCO TCO TCO Training Description RiggerIW DOW field sketch requirements Flange Tagging Procedure Hydraulic Torque Wrench Procedure Title and No. Duration of Training Delivery Method Tasks or Crafts Affected Freq Ghris Code 350506 1 Hr Classroom by Gulf South Sweeney Initial Don McClellen Trng Course 810333 Trng Course 800035 Ghris Code M428 & Trng Course 810340 1 Hr 3 Years Pipefitter 3 Years 2 Hrs Classroom by Rawson Classroom by BS&B (rep. AWC) Video Pipefitter & BMRigger Pipefitter Pipefitter 3 Years Don McClellen Don McClellen Don McClellen .5 HR Power point Pipefitter Initial Don McClellen 1 HR Power point Pipefitter Initial 1 Hr Classroom (Gulf South Sweeney) Pipefitter & Rigger Initial Don McClellen Don McClellen Ghris Code 350506 Bay Area Contractor Administrative Manual.doc 2 Hrs DOW RESTRICTED For internal use only Page 129 of 197 SME Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Site Safety Representative Minimum Expectations Purpose To ensure that contracting companies follow the minimum expectations for Contractor Site Safety Representatives. The Contractor Site Safety Representative’s primary purpose is to assist the contractors (prime and sub-contractors) in achieving DOW’s EH&S goals. A contractor Safety Representative (full or part time) will be identified for all contractors working at the facility prior to the start of work. A contract company with 25 or more employees will supply a full time Safety Representative. Scope Applies to all contractor companies. Policy • Check that the prime contractor has reviewed the pre-job safety conference minutes, when used, with all employees on site. • Make sure contractor employees are properly using the Pre-Task Analysis card (STAC) process daily. • Audit the workforce weekly and ensure feedback is communicated in a timely manner. (A full-time safety representative will perform audits daily) • Participate in all incident investigations and make certain the prime contractor submits incident reports in a timely manner. • Monitor the contractors’ daily housekeeping practices. • Ensure that the contractor companies’ weekly safety meeting topics are pertinent. • Intervene on all safety infractions and report these infractions to both the Contract Administrator and the prime contractor. • Monitor the site to ensure all contractor employees are participating in the safety effort. • Participate in the site behavior based program and complete the minimum documented observations/interventions. • Be involved in the safety culture for the site. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 130 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Minimum Certification/Training Requirements for Contractor Safety Contacts Purpose To set minimum requirements for individuals working as Contractor Safety Contacts on the Bay Area sites and to raise the level of safety and health knowledge of contractor safety contacts. Scope This applies to all Contractor Safety Contacts on Bay Area sites (TCO, CLO, DHH, HOU). Policy Each Contractor Safety Contact working on The Dow Chemical Company Site must secure as a minimum Construction Site Safety Technician Certification or equivalent and complete all "site specific" training that apply to work on a Dow Chemical site. CBT modules are available through one of the local Contractor Safety Councils (ARCS member councils) to address most of the site specific needs Definitions Certified CSST Requirements include a 100 hour instructional course and tests, current CPR and First Aid certification, a math module, and at least three years industry experience. CSST equivalent The equivalent to the CSST certification includes but is not limited to: • Test out for CSST is available for individuals that can document specific levels of experience and training. • A Safety and Health Certificate (15 credit hours minimum) from an accredited college • A two or four year degree in safety and/or health from an accredited college • A safety and/or health certification through the American Board of Industrial Hygiene and/or the Board of Certified Safety Professionals of the Americas, Inc. CBT CBT stands for "computer based training". CBT is an interactive computer delivered training method currently used by most contractor safety councils. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 131 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Minimum Certification/Training Requirements for Contractor Safety Contacts, cont. Dow Specific Training Requirements Contractor Safety Contacts must successfully complete the following "Dow Specific" courses: • STAC and Enhanced STAC training • Accident /incident investigation process training • Basic + or Basic + refresher • Red danger tag training (CBT) (Isolation of Energy Sources) • Confined Space training (CBT) • Safe work permit training (CBT) • Vehicle Safety (CBT) • Scaffold user training (CBT) • Fork Lift training (CBT) • Aerial Lift training (CBT) Requirement implementation The requirements listed in this document must be completed by 10/30/07. Within the first 30 days of access to the site “new" safety contacts must: • complete the Dow Site Specific CBT modules • must be enrolled in the next available set of Safety and Health related educational course offered • or scheduled to take one of the certification tests within the next 30 day time period. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 132 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Buddy Policy Statement of Policy Contractors will assign a buddy to all new employees for their first six weeks. A new employee is anyone that has been employed less than 6 months. The experienced buddy will use the Buddy Checklist to assure all elements are covered in training the new employee. This checklist will remain on the new employee for the first six months. Any new employee involved in an incident will be required to bring a copy of the Buddy Checklist to the investigation. Scope This covers all new employees working for the company for their first six months. Purpose To reduce injuries to new contract employees by formalizing and documenting the training and assignment of experienced buddies to new employees. Responsibilities • The foreman will conduct buddy training and will qualify experienced personnel as buddies. The foreman will assign a buddy to all new employees. The buddy will use the Buddy Checklist to communicate job knowledge to the new employee. • The new employee will identify the assigned buddy on their Pre-Task Analysis. • The new employee will have access to the Buddy Checklist and is responsible for reviewing the Buddy Checklist with the assigned buddy every morning for the first week. After the first week the review will occur each Monday morning for a month. In the event of an incident the Buddy Checklist will be turned in with the Pre-Task Analysis. The buddy checklist may be kept with the foreman to assure it is not lost during training. • The foreman will identify the at risk employee by placing orange tape around his hard hat. • The contractor company is responsible for retention of the checklist for the remainder of the first six months. Criteria for Selecting a Buddy The buddy will be a responsible person assigned by the foreman to work with the new employee. The buddy will have a history of safe work. The buddy must be able to communicate the expectations of the buddy checklist to the new employee. The buddy will communicate the progress of the new employee to the foreman. Consequences Foremen that have incidents involving new employees that have not been assigned a buddy, according to this policy, will receive consequences to be determined by the contract company. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 133 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Buddy Checklist Initial Completion Supervisor will set clear expectations and consequences for safe behaviors. Point out the following: • Safe work is the most impressive work – do not take unnecessary risks • Asking for help is not a sign of weakness – ask for help when needed • Do not “manhandle” work when mechanical assistance is needed • Raise new hire awareness of possible hazards • Intervene with unsafe behaviors Recall current LER’s with employee that pertain to the job Set a good example for new hire by: • Work in a craftsman like manner • Comply with safety rules and standards that apply Verify the new hire can use tools safely – communicate, demonstrate and observe Review Precautions for Line/Equipment Openings Review Precautions for Hot Work Identify the following at work site: • Verify minimum training requirements (LO/TO, SWP, Confined Space, Vehicle Operator’s license, etc.) • Nearest Safety Shower (Test the shower and Eye wash) • Sharp objects in the immediate work area • Hot/Cold piping or equipment • Communicate the hazards of the chemicals in the area • Review Emergency Procedures and communicate Assembly Point • Location of nearest Fire Extinguisher • Location of nearest Intercom • Point out what they can and cannot do • Precautions for elevated work • Precautions for motorized equipment • Precautions for weather conditions Require Compliance to: • Safety Rules and Standards specific to the work being done • House Keeping Policy and Expectations • PPE Requirements and Expectations specific to the job • STAC card – make sure they have identified the hazards of the job and have set measures in place to prevent an incident • Address job scope changes on STAC Buddy New Employee Today’s Date New Hire Date Review Dates: ____________, ___________, ___________, ____________, ____________, ____________, ____________, ____________, ___________: ____________: ____________; This document is to be kept by the new employee after buddy covers with the new employee. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 134 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job Representative Roles and Responsibilities for the Administration of “On-Site” Labor Service Contracts This role as written is designed for EXPENSE Contracts. The Engineering Solutions work process incorporates these responsibilities in different roles (project manager, owner’s rep, etc.) – Engineering Solutions work process ensures responsibilities of “Job Rep” are completed. Purpose: To ensure there is a Dow person identified to be responsible for all Contract Suppliers coming on Site. Definitions Term Definition One Time P.O. Job Representative This person, for the duration of the work, acts as the focal point for job specific contractor requirements in the area of health, safety, and environment for the Purchase Order they are requesting. This is necessary when the Maintenance Contract Administrator or the Discipline Activity Specialist does not administer the Supplier. Contract Administrator This person acts as the focal point for job specific contractor requirements in the area of health, safety, and environment. They monitor day to day performance of Suppliers with regard to contractual agreements. Gate Entry Status database A list of Suppliers (approved and denied) that have gone through the “Prequalification Process” but may not have been selected for a work discipline. Job Requestor Initiator of the purchase order that procures contract labor or services. Labor Discipline Activity The DAS is the focal point for specific work types. They Specialist (DAS) work with procurement, EH&S, maintenance and users to insure Dow’s policies are followed in selection and effective deployment of acceptable contract companies. They assure a process is in place to restrict unauthorized craftsmen from entering the plant. Background: This information is used to assure consistency of contractor administration and increase our ability to leverage the contractor company’s capabilities across the site. Policy: All contractors providing services, even those under a “ONE TIME PURCHASE ORDER” for Dow shall be assigned a Job Representative. The Job Representative Role will be assigned to the Job Requestor unless someone else has been assigned. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 135 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job Representative Roles and Responsibilities for the Administration of “On-Site” Labor Service Contracts, cont. Role of the Job Representative 1. Serves as the Contract Administrator for the Purchase Order/Service Contract. See the duties under Contract Administrator Role 2. All contract Companies who’s services are required and who have not demonstrated EH&S performance acceptance as defined by Contract Safety, must meet with Job Rep and Contractor EH&S (SMAT input may be required as well) and work to develop an EH&S Improvement Plan explaining how the Contract Company will accomplish the work according to EH&S objectives. 3. There are to be no unwritten agreements affecting the terms and conditions of the contract. 4. Elements of the Conflict of Interest Policy are known and understood by both parties. 5. A service agreement, a specific contract, or a Purchase Order shall cover all contractors. Role of the Contract Administrator: 1. The Contract Administrator acts as the Dow Representative for a specific contract. 2. Acts as the Dow Primary contact for execution of the contract and the Owner’s representative in all contract issues. 3. Is accountable for the contractor’s performance. 4. Shall work with Procurement on the Contractual Terms and Conditions. Responsibilities Responsibilities Specific to the Contract Administrator: Item 1 2 Description Verifies: • the Supplier has been approved in the “Gate Entry Database”. And that Supplier personnel provided are qualified to perform the work safely. • that the Contract Company has received the Bay Area Contractor Administration Manual, Site Safety Rule Book and related topics include the Co-Employment Policy, Conflict of Interest Policy, Safety requirements including Site Standards/Policies and any other documentation required by the Pre-Job This information is reviewed with the contract company by the contract administrator. • that the on site Contractor Management is knowledgeable of the EH&S hazards of the plant and identifies the EH&S Focal Point. Has sufficient knowledge of the terms and conditions of the contract to allow for the proper execution of the work. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 136 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job Representative Roles and Responsibilities for the Administration of “On-Site” Labor Service Contracts, cont. Responsibilities (continued) Item Description 3 Provides job scope, details and specific safety requirements, (i.e. Confined space, Lockout/Tagout etc.), to Procurement for contract negotiations between Purchasing and the contractor. 4 Determines, with Contractor EH&S, the need for a Pre-job meeting to be held between the Unit, Contractor Safety and the Contract Company and participate as necessary. (Follow Pre-Access and Pre-Job Meeting policy) 5 Ensures: • all contractor employees have received the proper Site and Department indoctrination. • that while performing work on site, the contract company complies with all the EH&S requirements of the Dow Global Standard for Non-Dow Services and Visitors. • that Contractor EH&S is informed of all EH&S incidents involving the Contract Company on our site. • appropriate company participation in all Contractor EH&S investigations. • the Contract Company complies with all reporting requirements as needed. • efforts between contractors are coordinated to ensure minimal interference between jobs. • QSPP’s are entered for all contractor incidents. • the Contract Company provides adequate EH&S resources to the Contract employees and that an EH&S focal point is identified by the contractor. • lines of communication stay established with the designated contact, qualified personnel, who will be able to perform the work safely. Qualifications may include craft training, Lockout / Tagout training, Confined Space Training, and other appropriate training required to perform the work safely. 6 Pre-approves with Procurement any modifications to the scope of work that will increase the cost of the contract, prior to authorization to the contractor. 7 The Supplier and Contract Administrator will review the Recordable or Reportable incident with the Responsible Care Leader and Site Leader if the Supplier incurs such an incident during the timing of the Contract. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 137 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job Representative Roles and Responsibilities for the Administration of “On-Site” Labor Service Contracts, cont. Responsibilities (continued) Item 8 9 Description The Contract Administrator: • is knowledgeable of the EH&S DOW 06.06 Non-DOW Services and Visitor Standard and the Bay Area Contractor Administrative Manual. • are familiar with the site and unit indoctrination process and ensures the contractor is following the process. • will have a designated contact with the Contractor, usually a foreman or someone designated by Contractor management. • is knowledgeable of all the regulatory requirements for the discipline and that area. • conducts behavioral field audits to ensure that the safety rules are being followed. • tracks contractor headcount and prime costs. • Is accountable for the spending of the contractor on this P.O. • is aware of the billing procedures applicable to their contractors. • will work with Procurement and Contractor Operations and Contractor Safety in providing periodic performance evaluations of the contractor. The Contract Administrator will have a designated back up in the event of a prolonged absence from the site and this shall be communicated to the contractor Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 138 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job Representative Roles and Responsibilities for the Administration of “On-Site” Labor Service Contracts, cont. Responsibilities Responsibilities Specific to the DAS Item Description 1 Staying abreast of the changing technologies available. 2 Participation in the Supplier Management Action Team. 3 Participates in qualifying new contractors for that discipline. 4 Using site tools (Databases) to track names, types of work, location of work and Company, etc. 5 Reports changes in headcount to site leadership as defined for that site. 6 Acts as a Focal Point for requesting and approving additional contractors. 7 The DAS participates in the DAS Network to assure the contractors are hearing the same message and there is consistency across the site. 8 Assures use of craftsmen who have had the appropriate skills assessment. 9 Ensure that all QSPPs have been appropriately investigated. Business Rules Item Description 1 A Service Agreement, a Specific Contract, or a Purchase Order must cover all Contractors working on site. 2 All needs of the plants / departments for a contracted for service will be directed to the appropriate DAS. 3 All Contractors: • in the plant with a One Time P.O. shall have a Contract Administrator/Job Representative. • receive a site and unit indoctrination covering the unit rules, applicable policies, details of specific hazards, and emergency procedures including spill containment plans. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 139 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Job Representative Roles and Responsibilities for the Administration of “On-Site” Labor Service Contracts, cont. Business Rules (continued) Item 4 Description All Contract Companies: • must comply with Gate Entry requirements as specified by procurement. • shall be managed consistently across the site from a set of Policies and Procedures; the “Contractor Administrative Manual”. • shall inform the DOW units of any hazards they bring to the site which may affect the DOW Unit or personnel. 5 Procurement, Contractor Safety, the Business EH&S Leaders and the Contract Administrator shall work as a team in establishing action plans for specific contract companies. 6 AMSL: • The AMSL Contract Companies shall be used for services described in the Service commodity description. • Contract Administrators shall ensure that the AMSL list of contractors is used or a MOC is executed. 7 The costs for managing Managed Service Contractors shall flow according to Maintenance Business Rules. 8 The cost of supplying DOW infrastructure to the contractor shall be applied in a consistent manner with prior approval by appropriate Site Leadership. 9 Where there is value, contractors may be integrated into the common use of I.S. tools, such as GEMTS, Open Plan, etc., consistent with Information Systems Security & Use Policies and with agreement of the Contract Company Management. 10 The DAS: • may allocate work volume to the preferred contractors with involvement and approval of Purchasing and Site Leadership. • is kept current on the unit price for the services. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 140 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Safety Alliance/Site Safety Meeting Purpose The purpose of this process is to ensure that contract companies working on site receive pertinent EH&S information Expectation Contractor Safety Alliance meetings will be held on a monthly basis at a central location, which is accessible to all contractors. It is also expected that all contractors will be represented at these meetings. Meeting Format There are two site Contractor safety teams: a mechanical/process area work team and an Admin/Non-process area work team. The division allowed delivery of information pertinent to the different work groups. The following format will be followed for each meeting: • Review agenda • Safety moment • Review EH&S Performance • Global Standards & Work Process changes & updates • EH&S Improvement Opportunities • Reward & Recognition • Q&A Information Source The information communicated at the meeting is collected/calculated by Contractor Operations. Communication The meeting schedules/agendas will be communicated by e-mail. Site Contractor Safety Meeting There is a site wide contractor safety meeting that must be attended/represented by all companies who have a presence on site at the time of the meeting, this safety meeting held weekly on Thursday morning, 7:35 am, Bldg. 60. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 141 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Maintenance Scope/Cost Change Form Policy for Contractors Scope Purchase Order Terms and Conditions and Work Process requirements Policy All Purchasing Dept. purchase orders for the Bay Area sites will include a cost based on the intended scope. Contract companies will only be paid the agreed price unless a scope change or price change is approved by the Work Activity Coordinator (WAC). No other authorization will be accepted. It is Purchasing's expectation that Contract Companies will track their ongoing cost and take a proactive approach to contact the WAC before agreed upon pricing will be exceeded. Unless new pricing is agreed to Purchasing will only pay the original PO price. Job Scope Change Anything outside the original scope of work will require the contractor to contact the WAC and fill out a Scope/Cost Change Form. This must be completed and signed by the WAC before any additional work can begin. It will be determined at that time if a new PO will be generated to cover the scope and/or price change. Form Requirements Signed Scope/Cost Change Forms will be required to accompany supporting documentation when invoicing. Summary billing along with supporting documentation is required to be sent to the Site 10 days prior to invoicing. Job Progress Reports The site Global Maintenance Work Process requires contractors to sign in & out at the WAC's office and provide job progress prior to 12:00pm each day. In addition, once the job is complete an equipment repair form must be turn in to the area WAC. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 142 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Maintenance Scope/Cost Change Form Scope This document is used by Maintenance to provide instructions for Maintenance Scope/Cost Change. Work order # Purchase Order # Contractor name Reason/description for scope/cost change The following is a brief reason/description for the scope/cost change: New cost estimate $ _________________________________________________________________ Building location WAC approval Contractor signature This change was approved by: ____________________________________ (Name) ____________________ (Date) This change was signed off by: ____________________________________ (Name) ____________________ (Date) NOTE: Contractors are responsible for filling out scope/cost change form before any work can begin on a job site due to scope/cost growth. Without WAC approval, DOW is not responsible for payment. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 143 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents STAC Training Process Purpose The purpose of this process is to ensure that all contractor supervisors, foreman and crew leaders that work for Dow understand the STAC process and know the expectations. Expectation The expectation is that all contractor supervisors, foreman and crew leaders will attend the training sessions and train their crews on the proper use of STAC. Crew leader/foreman must review and initial each new STAC written by individuals in their crew, (which indicates approval of the card). The contract company will ensure a management system is in place to address improvement in hazard recognition using the STAC process (various components of a management system are reviewed in the STAC training for supervisors). Scheduling Sessions STAC training will be conducted at least monthly by EH&S Delivery; Second Wednesday of the month from 9am-11am at TCO. Schedule through the Job Rep/Contract Administrator or call 409-948-5581. • HOU • CLO • DHH Special training sessions are conducted upon request. Contractor foreman, crew leaders and anyone the company deems necessary are invited to attend these sessions. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 144 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Injury/ Illness Reporting Scope To supplement ODMS 6.04 and 6.05 requirements on Emergency Preparedness and Response. This procedure applies to all site personnel and contractors. This document does not contain treatment information. Refer to individual departmental Emergency Plans. Refer to Departmental or business incident reporting procedures for additional incident reporting requirements. Definitions (defined words are italicized) Term Emergency Response Definition Alarm boxes: Available at specific sites. Are used to activate the alarm system Each box is individually identified and are often located near roadways, along the perimeters of production units. Health Services: staffed medical facility. Site Radio System: A system of Hand Held Radio Units and Base Stations throughout the Site. Emergency Response for Contract Employees. Step Action 1 Ambulance Must be called for the following medical emergencies by either: • Pushing the Fire alarm box if available at specific site • Or Immediately calling site emergency number a. Foreign material in the eye b. A person suffering from chest pain c. Exposure to toxic or corrosive chemicals d. Any loss of consciousness e. A person in obvious/serious distress 2 Direct Emergency Response to location of injured/ ill person. 3 Notify plant IRL (Immediate Response Leader) and area contact (WAC for maintenance or Owner’s Rep for construction) as applicable. IRL to provide an MSDS to the ES&S DELIVERY SPECIALIST Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 145 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Injury/ Illness Reporting, cont. Non- Emergency Response Step 1 Action For non emergency injuries, such as: • Sprain/strain • Bruises • minor burns • cuts or scrapes • first aid • Spill of bodily fluid (vomit, sanitary sewer overflows…) • bleeding with limited blood loss. IF … THEN … A contractor 1. Notify Contractor supervisor to arrange for medical treatment. 2. The Contractor supervisor must call ES&S DELIVERY SPECIALIST AND inform the Permit Issuer or area contact if no Permit was issued IRL Responsibilities (for injuries only) 2 In all cases, direct Emergency Response or Contractor supervision to location of injured/ ill person 3 The Permit Issuer or area contact will then notify the IRL as applicable After Post Emergency Activities (CR Step 5.5), the IRL must make required notifications per Department Procedures. In addition, e-mail the crisis stamp to the IRL/ES&S network. The site expectation is for each IRL, receiving the injury notification, to share the information with their work group. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 146 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Incident Flowchart Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 147 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Incident Flowchart, cont. A Contractor completes preliminary Contractor Accident/Incident/Unsafe Condition Report Plant/Area Contact, Contract Administrator/Job Rep, EH&S and contractor representative review final investigation report Contractor conducts preliminary investigation which includes statements from all involved contract employees (use Investigation checklist) Contractor forwards a copy of preliminary Contractor Accident/Incident/Unsafe Condition Report and STAC to Contractor EH&S by 10:00AM the next working day. Plant Reviewers and contractor representative discuss and resolve Do reviewers detect any unresolved issues? Y N Contractor schedules formal RCI if recordable injury/illness or serious incident trigger is met - root cause investigation- and invites contractor employees (and plant participants). Contractor conducts the investigation by the 3rd working day. (Complete Cause & Effect diagram with Corrective Actions and include an ABC analysis if behavior is a Root Cause) Contractor determines the OSHA classification for Recordable injury/illness Contractor forwards final report by 7th working day with updated Incident/Accident Report to review team and communicates as appropriate Contract Administrator / Job Rep schedules SLT Review of RCI and Corrective Action with Contract Company Y N Contractor forwards copy of Root Cause Investigation Report to and schedules a review with Contractor EH&S, Plant/Area Contact, Contract Administrator/Job Rep & Plant EH&S Delivery Bay Area Contractor Administrative Manual.doc Was the incident a Rec Inj/Ill? Job Rep/Contract Administrator ensures QSPP is entered for incident / EAT entries completed as appropriate DOW RESTRICTED For internal use only Page 148 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process Statement of Policy All incidents and unsafe conditions that occur on site will be reported and investigated as applicable. Scope Reporting includes occupational injury or illness, spill or leak, Near Misses, equipment damage, unsafe condition, or other serious accident or incident and safety suggestions that involved the contractor company. Purpose To ensure the standardization and criteria for reporting of incidents/unsafe conditions and investigations. Responsibilities Contract employees are to report all incidents and unsafe conditions. Written notification must be submitted for every occupational injury or illness, spill or leak, Near Misses, equipment damage, unsafe condition, or other serious accident or incident. The Contractor Accident/Incident & Unsafe Condition/Safety Suggestion Report form shall be used. Contractor management is responsible for communication to the appropriate DOW representatives per the site Injury/Illness Reporting procedure and to ensure that the Dow Job Rep is kept informed. Contractor companies are responsible for developing procedures/policies to assure the reporting of all EH&S incidents and unsafe conditions that occur within their company while on DOW property. The contractor company must assure that all their employees understand and follow their policies/procedures while on DOW property. Contractor companies must provide copies of and retain documentation for all EH&S incidents and unsafe condition reports. This includes OSHA Injury & Illness Logs, Accident Investigations, Root Cause Investigations, Follow-up for Corrective and Preventative Actions, and other documentation as appropriate. Incident Investigation Each contractor company is responsible for conducting investigations to determine root cause of incident. Corrective actions will be developed and implemented by contractor company to prevent reoccurrence. Item Description 1 Formal Root Cause investigations (RCI’s) will be conducted by the NonDow Service Provider for DOW Contractor RCI Trigger Criteria incidents (Injuries & Illnesses, Spills or Leaks, Equipment Damage, and Potential Serious Events see description in RCI trigger table). These investigations will require use of Root Cause methodology i.e. Cause & Effect. The plant contact, job/owner’s representative, and EH&S shall be present at the RCI review. 2 Documentation of the Root Cause Investigations results and corrective actions associated with the RCI shall be provided to the Job Representative and Contractor EH&S. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 149 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process, cont. Incident Investigation (continued) Item 3 Description Incidents that require Site Leadership Team (SLT) review include: • Day Away from Work Case • Restricted Work Case • Recordable Medical Treatment Case • Potentially Serious Events • Motor Vehicle Incidents. Note: Some close call/near miss events meet the RCI Trigger Criteria for Potential Serious Events which may also trigger Contractor Owner SLT review criteria – check with your Job Representative. 4 For incidents which do not meet the RCI Trigger criteria: the final Incident report documents root cause and corrective actions. 5 All MVA’s are reported to ES&S at specific site and Job Rep immediately. For motor vehicle incidents (MVA) the contractor shall conduct an investigation and report findings to the EH&S representative. Reporting Preliminary Incident Report - The contractor shall complete the Preliminary Incident Report for all incidents and submit it to the EH&S representative by 10am the next business day and follow up with the final report when the RCI is complete. • TCO – Fax # and email • CLO – Fax # and email • DHH – Fax # and email • HOU – Fax # and email Preliminary RCI is submitted by the 3rd working day. Final RCI report with the Final Incident Report is submitted by the 7th working day. Communication The contractor shall communicate to their complete on-site workforce the following information, at a minimum, from all incident investigations • Incident Description • Causes • Corrective Actions Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 150 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process, cont. Separate DOW and Contractor Investigations Keep the plant portion and the Contractor portion of the investigation separate. (i.e. a gas inhalation from a gas release), plant would investigate why the gas release occurred and the Contractor would investigate why the contract employee had the inhalation. Each is a separate event and should be investigated separately though appropriate attendance at each investigation to validate evidence and time line may be required. Unsafe Condition Reporting and Tracking All unsafe conditions observed by contractors are reported and corrected in an appropriate and timely manner. Those unsafe conditions that must be reported to plant employees for follow-up corrective action (those conditions that are outside the control of the contract company to correct) will be documented using the Contractor Accident /Incident/ Unsafe Condition/ Safety Suggestion form. Step Action 1 The person who observes the unsafe condition completes the top portion of the Contractor Accident/Incident/Unsafe Condition Form, down to, but not including, Preventive/Corrective Actions. (Be sure that you provide enough detail about the condition and its location that it can be found by others.) 2 Forward the form, via e-mail or hard copy, to Contractor EH&S as instructed on the bottom of the form. 3 Contractor EH&S inputs unsafe condition description into EAT and forwards copy to plant/facility Delivery Technician. 4 Delivery Technician determines the name of the person responsible for submitting corrective actions and forwards to Contractor EH&S. 5 Contractor EH&S updates Event and Action Tool (EAT) with a single action item for responsible facility person to enter corrective actions, person(s) responsible and target or actual completion dates into EAT event; (input from responsible person for target completion dates.) 6 Once the corrective action, etc. are added in EAT then Contractor EH&S sends a copy of the report, with responses filled in, to the originator or, if the report does not identify the originator, to the company representative. Monitors EAT prompts for overdue actions, etc. and escalates as required. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 151 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process, cont. Contractor Investigations The contract company is responsible for assuring that contractor incidents that meet the site RCI trigger criteria are of appropriate quality to determine root cause and solutions that will prevent recurrence of the problem. Contractor RCI Trigger Criteria Personnel Health and Safety Trigger Point Injury/Illness – Days Away from Work, Restricted Work, Medical Treatment Personal Exposure to Chemicals, Noise, Radiation Environmental Root Cause Investigation Review Team Recommended: RCI Tm Leader: Contractor Representative Team: EHS Delivery Tech or Delivery leader, Contract Service representative Recommended: Loss of Primary containment (spill or release of contractor materials including oil, RCI Tm Leader: Contractor diesel, solvents, etc.) Representative Complaint (odor, noise, etc. ) received by Team: EP Coordinator external source (public or industrial or Delivery leader, neighbor) that is confirmed by plant Contract Service representative, Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 152 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process, cont. Contractor Investigations (continued) Contractor RCI Trigger Criteria Potentially Serious Events Trigger Point Near miss potentially Recordable Injury/illness: An event that had significant potential for serious personal injury/illness had any of the circumstances been different. Examples: • Potential fall of 6 feet or greater • Fall of 6 feet or greater • Electrical: shock from 50 volts or higher arc flash greater than 18 inches where potential for personnel exposure exists • Crane in contact with exposed energized power line or process line • Employee exposure to oxygendeficient or flammable (within flammable limits) atmosphere • Heavy equipment (forklift, crane, boom truck, etc.) tip-over • Dropped heavy equipment (e.g., forklift, crane, boom truck, etc.) boom, head ache ball, or load • Falling object (above head level) where potential for personnel exposure exists • Flying projectiles where potential for personnel exposure exists • Excavation shoring collapse • Scaffold collapse Life Critical Procedures violation that could have resulted in a serious injury or illness, such as: • Confined space entry or Safe Work Permit (SWP) job without proper precautions specified or taken • Unauthorized entry into a confined space • Locked-out/tagged-out equipment found to be energized • Hazardous energy source not lockedout/tagged-out once repair/alteration work has started Root Cause Investigation Review Team Recommended: RCI Tm Leader: Contractor Representative Team: EHS Delivery Tech or Delivery leader, Contract Service representative Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 153 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process, cont. Investigation Checklist Introduction Each of the following items must be addressed prior to holding the investigation. This will aid in the collection of information that will be used in the Root Cause Investigation. • All evidence should be identified and collected within 24 hours. This should start with the completion of the crisis stamp. • Information that should be considered includes, but is not limited to operating discipline in use at the time of the incident such as procedures, Pre-Task analysis (STAC) cards, permits, pictures of the area, timelines, work orders, physical evidence (This should be left as is – if this is in a safe position, until the RCI Team Leader/Pre-Investigation Team can gather adequate information.) • Interviews with personnel involved in the incident should be preformed as soon as practical. • Time lines should be developed before the RCI meeting. WHO Enter the name of the contractor that was injured or the individual most closely involved in the incident. WHAT Give a brief written description of the incident including a diagnosis, any medical treatment, the amount of material released or spilled, etc. This information is to be gathered, not to be copied and handed out prior to the investigation. Some of the materials may be confidential. WHERE Identify the department/building/location of the incident. WHEN Identify the date and time of the incident. Include where the individual was in their shift. (Example: first of shift, end of shift, etc.). PHOTOS Photos of the incident scene would be helpful with the investigation. To obtain photo’s contact Safety Coordinator, Area Delivery Technician, Unit Immediate Response Leader or Contractor EH&S DIAGRAM (A diagram is required) A diagram of the area or equipment involved in the incident would be helpful with investigation. Obtain/create a diagram of the area including equipment locations. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 154 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process, cont. Investigation Checklist, cont. STAC (A STAC is required) Was a STAC filled out for the job that was being performed? If yes, have you secured the STAC or a copy? If no, secure a copy of the STAC. If yes, has a copy of the STAC been included with the preliminary report. Make copies of the STAC for the investigation. Buddy Checklist, Hand Insert, JSA should be included. Does this apply? YES or NO SAFE WORK PERMIT Was a safe work permit issued for the job? If yes, obtain a copy of the permit from the permit issuer. Does this apply? YES or NO MSDS Did the incident involve chemical(s)? What chemical(s) were involved? If yes, obtain a copy of the MSDS for the chemical(s) involved. Does this apply? YES or NO WITNESS STATEMENTS Were there witnesses to the incident or were other individuals involved? If yes. Obtain written statements from all witnesses or individuals involved ASAP. Does this apply? YES or NO (Do not take this to the investigation) INJURY INCIDENTS Did the incident involve an injury? If yes, obtain copies of medical reports of the initial treatment including the diagnosis and treatment given. Does this apply? YES or NO TOOLS & EQUIPMENT Were tools or equipment involved in the incident? If yes, obtain samples and/or the actual tool/equipment involved. This may include photo's or equipment/tool drawings. Obtain copies of owner's/user's manuals and maintenance records. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 155 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process, cont. Investigation Checklist, cont. Does this apply? YES or NO PPE Was specific personal protective equipment requirements outlined for the job? If yes, what were the requirements and were requirements being met? How were these requirements communicated to the employee? Provide documentation. Was PPE involved in the incident? (i.e. gloves, face shield, etc.). If yes, obtain actual PPE and make it available for the investigation. Does this apply? YES or NO WRITTEN PROCEDURES Were there written procedures for the job being performed? If yes, obtain a copy of the written procedure. Were individuals trained in the procedure? If yes, obtain training records. Does this apply? YES or NO Motor Vehicle Accident Did the incident involve a motor Vehicle? Is the person involved driver’s license current? Is this person authorized to drive for your company? Has this person taken the required drivers training? Have you set up a time for this person to go through drivers training? Facilitator Who will facilitate the investigation? Has the facilitator been trained? Training Provide verification of training that is relative to the incident. If so, when? Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 156 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process, cont. Investigation Invitation List Introduction Each of the following items must be addressed prior to holding the investigation. A formal investigation must be held with in 3 working days of the incident Item 1 2 Action The following individuals, if applies, may be invited to a Contractor Root Cause Investigation: • DOW Owner Representative (this may be the DDC rep, a DOW Maintenance rep, or contract administrator) • DOW Representative from the business (this may be a representative from the business or the DOW Production Leader) • DOW Contractor EH&S and/or business aligned EH&S Delivery • Contractor Management In the event of a Recordable Injury invite all individuals identified above plus the following: • Contractor EH&S Delivery Leader • Contract Administrator/Job Representative Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 157 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process, cont. Set Up for Root Cause Investigation (RCI) Introduction The following should be considered when setting up to do the RCI. Item 1 Action Pre-Work: • The investigation meeting should be scheduled by the team lead after the pre-work has been done to minimize the amount of investigation done in the meeting. • The meeting should generally last 1 hour. This can be done if the appropriate pre-work has been accomplished. It should be noted that the investigation meeting for some incidents may be more extensive and time consuming. • The team lead will keep the number of meeting attendees to a minimum, as appropriate to the incident. A team make-up of 5-7 people is optimum. • Each team member should support the team lead in determining corrective actions that (1) are within your control, (2) prevent recurrence, (3) do not create a more significant problem, and (4) are consistent with business objectives. 2 RCI Team Leader Roles and Responsibilities: • Responsible for coordinating the investigation of incidents and the formal RCI meeting with the goal of producing a timely report. • Ensures that the appropriate pre-work, such as gathering of evidence/ interviews, timeline created, and preliminary cause and effect diagram takes place before the formal Root Cause investigation meeting. • Schedules and communicates the pre-work data collection sessions and the Root Cause Investigation meeting. • Responsible for team make up and appropriate attendance at the investigation. Invites only key stakeholders. • Takes the role of the RCI facilitator in most investigations. Assigns an RCI facilitator when independent facilitation is necessary. • Communicates and documents root cause investigation summary and corrective actions. (Final Incident Report with RCI documentation) • Communicates with action items owners that they have action items Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 158 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process, cont. Set Up for Root Cause Investigation (RCI), cont. Introduction (continued) Item 3 4 Action RCI Set Up: • Schedule a conference for the size of your audience. • Check the room for flip charts, white board and markers, if needed. • Ensure electronic tools are available if needed. Suggestions to improve Cause and Effect (C & E) Flow: • Come prepared to Formal RCI with a preliminary Cause and Effect Chart: • Use electronic tool such as Excel, PowerPoint or other C&E chart template (contact contractor EH&S if one is not available) or • Use Flip Chart: Start at the top of the board. • Write large enough so everyone can see. • Draw the box after writing the information. • Using yellow post is good because information can be moved around; make sure the post it is big enough for everyone to see what is written on them. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 159 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process, cont. Facilitator Skills Introduction The following are skills to consider when conducting the RCI. Item 1 2 3 4 Description Introduction of all investigation team members - Explain each person's contribution Opening remarks - The facilitator explains the agenda that will be followed and states that the purpose of the meeting is to identify action items that will prevent recurrence and NOT PLACE BLAME. Selection of a person to take minutes - If not the facilitator, someone must be appointed to record investigation findings Description of the incident/accident - this typically includes the following: • Present timeline: Chronology of events leading up to and following the incident. • Presentation of the information collected in the preliminary investigation. • Graphic description of the physical layout of the plant area of interest. • Presentation of applicable reports by outside sources. It is important that all members of the team fully understand what happened before moving on. 5 6 7 Present preliminary Cause and Effect Chart – team will review and finalize Determination of the root cause - Determine all Root Causes after utilizing cause and effect process. Defining and delegating Corrective Actions - Determination of recommendations to prevent recurrence by controlling or eliminating the immediate causes and root causes. Corrective Action: ⇒ Must be within your control, ⇒ Meet your goals and objectives, ⇒ Prevent reoccurrence Corrective actions should be assigned to someone who is directly affected by them. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 160 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process, cont. Conducting the Investigation Introduction These steps should be followed during the Root Cause Investigation. These steps will allow for a thorough Root Cause Analysis. Step Action 1 Preview Agenda 2 Sign in sheet with FAX/ E-mail/phone/etc. 3 Identify Contractor EH&S Delivery for completion of report form (fax # found at bottom of Contractor Incident Form) 4 Introduce everyone 5 Introduce "Ground Rules": • No side conversations. • Focus on the "contractor" issues (this is the contractor investigation). • Work toward root cause; do not jump to the solutions. • “Classification of Incident” will be discussed separately. • All documents will be collected at the end of this session. 6 Review the incident: • Review the “Investigation Checklist” for your information - do not distribute. • Allow employee or employees involved to tell what happened to validate the timeline • Give everyone time to ask questions for clear understanding of incident. 7 Root Cause Process: • Use the Preliminary "Cause and Effect" diagram - start with incident. • Keep asking "why" until all causes are identified. Take each branch to termination. • Identify and reach agreement on root cause. Ask if root cause removed would it have prevented this incident. Is the root cause identified something the contractor firm has control over? Vote on root cause if more than one is identified. • List corrective actions for contractors only. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 161 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process, cont. Conducting the Investigation, cont. Introduction (continued) Step 8 Action Identifying corrective actions • Must be within the control of the contractor firm. • Identify immediate short-term actions to be taken. • Assign person responsible for corrective action. • Assign target dates for completion. 9 Wrap Up 10 Pick up documents Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 162 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process, cont. Post Incident Procedure Introduction The following steps should be followed after the Root Cause Investigation. Step 1 Action After the Root Cause investigation: • A final written report must be turned in to your DOW Job Representative and to DOW Contractor EH&S with in seven (7) working days of the incident. This report will address root cause and corrective actions. • Verify all fields are completed. • Include: a copy of the "Cause and Effect" diagram Buddy Checklist (if applicable) Investigation Checklist STAC JSA (if applicable) Final Incident Report 2 If the incident involved an OSHA Reportable Injury Set up meeting with DOW Contractor Safety for Post STAC Review. 3 Arrange for company representative to review and discuss OSHA reportable injury/illness at next Site Leadership Team meeting and monthly Contractor meeting Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 163 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process, cont. Contractor Owner Incident Reviews (SLT) Introduction This policy covers the requirement of all Contractor Owners to review OSHA Recordable injuries as well as those Near Misses and LOPC’s as identified, with the Site Leadership Team (SLT). Scope This Policy covers all contractors working on Site. Policy The SLT is responsible for maintaining a safe and efficient work Site. One element of this process is to have the Contractors review OSHA Recordable Injuries as well as those Near Misses and LOPC’s as identified, when they occur on the Site. This policy identifies the trigger for these reviews, the process for the review and what will be reviewed. All Contractors, as part of their responsibility to work on the Site will abide by this Policy Triggers Any time an injury occurs that results in an individual receiving Medical Treatment, Work Restrictions or Time Off Work (OSHA Recordables) the OSHA Review Process will be triggered. When a Near Miss or LOPC occurs that has significant Contractor involvement. This will be decided by a review of the event by the SLT. *Exception: An OSHA Recordable that occurs where the Contractor had no involvement other than being in the area, i.e. a release resulting in exposure. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 164 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process, cont. Contractor Owner Incident Reviews (SLT), cont. Process When a trigger has been met the following will occur: Step Action 1 The contractor Job Representative will contact the Contractor Owner informing them that a review will be scheduled. 2 The review will normally last between 15 min. to ½ hour. The Owner will prepare the following information for the review: • Root Cause Investigation summary (Cause & Effect chart, etc. depending on the RCI tool used). • System failures associated with this incident both Contractor and DOW. Acceptance of arm chair permit, not checking into control room, not wearing safety equipment, etc. Company safety Program and their performance on site and company wide Management System, including safety staffing Their defined Balance of Consequences process BBP Pre-Task Analysis • Any concerns that they may have, etc. 3 The contractor job representative will work with appropriate resources to schedule the meeting with the SLT. 4 The Contractor Owner will be asked to record any action items from the meeting and communicate the result of those items to the Contractor job representative on a monthly basis until complete. 5 Appropriate documentation will be retained for use during the contractor performance review. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 165 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Incident/Unsafe Condition Reporting and Investigation Process, cont. Post Incident STAC Review Policy Purpose To identify how contractor supervision and management could have personally kept the incident from happening and to enhance the ability of Contractor supervision to train their employees in the identification of hazards and methods of controlling or eliminating hazards identified. Scope This applies to all contractor foremen and superintendents that have an O.S.H.A. Recordable injury or is responsible for an Environmental incident resulting in a Reportable Quantity on their job. Policy Any time a Contract employee suffers an O.S.H.A. Recordable injury or is responsible for an Environmental incident resulting in a Reportable Quantity, the Contractor foreman and superintendent of the job where the incident occurred will review a completed STAC with Contractor Safety. Steps Follow the steps identified below. Step 1 Action Schedule a time with Contractor Safety to review the completed STAC within two (2) weeks of the date of the incident. 2 Fill out a STAC prior to the meeting and identify the Tasks, Hazards, and Methods to Eliminate or Control the Hazards that could have prevented the incident. 3 Both the Contractor foreman and the superintendent will attend the meeting and review the completed STAC with Contractor Safety. 4 Carry back to the work crew the information discussed at the meeting. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 166 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Accident/Incident & Unsafe Condition/Safety Suggestion Report Contract Employee Name: Report Date: Contractor Company: Unsafe Condition Supervisor/Foreman: Accident/Incident [Check if MVA ] Spill Injury/Illness Describe Unsafe Condition, Accident, Incident, Injury or Illness in detail. (Include property damage estimate if appropriate) (Include specific location if unsafe condition). DAWC FA (Enter # days) RWC PREC RMTC LER Medical Treatment Yes PREVENTIVE/CORRECTIVE MEASURES Person(s) Responsible No Completion Date ACCIDENT, INCIDENT, INJURY OR ILLNESS Employee Address: Preliminary Report Date Employee Attended Contractor Safety Orientation: Incident Time: Date of Birth: Time Reported to Work: Incident Date: Age: Incident Location: Company Address: Job Title/Craft: General Contractor: Sub: Final Report Yrs. Craft: Yrs. Srvc: Contractor Superintendent: Medical Facility: Physician: Type Restrictions: Witness(s): Was a pre-job hazard analysis performed and is it documented? (Retain for Investigation) Yes No INJURY/ILLNESS ONLY (See Code Numbers Next Page) Contractor Sub Type: Root Cause(s) (Why): Nature of Inj/Ill: Affected Body Parts: Contractor Rep: Signature Type of Contact: Safety Factor(s) Involved: Bldg./Phone: Job Rep assigned to Contract Company: Bldg./Phone: Investigation Attendance: Please forward copy of form to DOW Contractor EH&S at TCO - Fax # 409-948-5339 Email: ftfcinj@dow.com CLO – Fax # HOU – Fax # Email: Do not forward person information to other parties. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Email: Page 167 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Accident/Incident & Unsafe Condition/Safety Suggestion Report, cont. Some guidance for completing the Contractor Accident/Incident/Unsafe Condition Report: • Unsafe condition is a physical condition that did not result in an accident or incident but could if not corrected. • MVA box: Check only if this is for a Motor Vehicle Accident (MVA) that did not involve an injury or illness. • DAWC – Day Away from Work Case; RWC – Restricted Work Case; RMTC – Reportable Medical Treatment Case; FA - First Aid; LER – Learning Experience Report (used to leverage to others) • PREC - Precautionary box: Check only when visit to a medical facility is initiated to ensure that no injury or illness has resulted from a work related event or exposure, with no physical impact detected. Any bruising, swelling, discoloration or physical signs from the event or exposure would result in at least a first aid classification. • Preventive or Corrective Actions: List measures taken/ to be taken that will prevent recurrence of the incident. Identify person(s) responsible and specify target completion dates. Enter actual completion dates when complete. • Incident Location: Enter plant/department name where event occurred. • Final Report box: Check this box only after completing Injury/Illness classification boxes as appropriate. • Root Cause(s) The basic behavior/condition which ultimately resulted in the incident. • Code numbers: Use the code numbers provided below to classify injury/illness appropriately on the report form. INJURY/ILLNESS CODES 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 Contractor Subtype Construction/Demolition Information Systems Logistics Maintenance Operations Remediation Research Service/Administration Other Nature of Injury Acoustic/Ear Trauma Amputation Bruise/Contusion Chemical Burn 1st Degree Chemical Burn 2nd Degree Chemical Burn 3rd Degree Chemical Exposure Chipped, Broken, Lost Tooth Concussion Contaminated Needle Stick Crushed Body Part Cut/Abrasion/Puncture Death Dislocation of Joint Electrical Burn Electric Shock Foreign Body Fracture Hernia Herniated Disc Infection Insect/Animal Bite Internal Injury Loss of Consciousness Musculoskeletal Pain Poisoning (one exposure) Precautionary Visit Skin Rash Sprain/Strain Thermal Burn 1st Degree Thermal Burn 2nd Degree Thermal Burn 3rd Degree Torn Ligaments/Muscle Nature of Illness Hearing Loss / Noise Musculoskeletal Disorders (MSD illnesses) Occupational Skin Diseases or Disorders Poisoning (Systemic Effects of Toxic Materials) Respiratory Condition Due to Toxic Agents All Other Occupational Illnesses Type of Contact Allergen Asbestos Awkward Posture Bite/Sting/Scratch Caught In/On/Between 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 Chemical Contact - Body / Eye/ Ingestion/ splash/ injection Chemical Contact - Inhalation Contact w/Biological/Viral Agent Contact w/Body Fluid Contact w/Sharp Surface Electricity - Arc Flash Electricity - Current Explosion Fall – Elevated Work Fall – Not Elevated Work Forceful Exertion/Overexertion Hot Material/Surface Mechanical Irritation Motor Vehicle Accident Noise Particle or Sliver Radiation Repetitive Motion Slip/Trip/Misstep/Stumble Stress/Psychological Struck Against Struck By Sunburn Temperature, Extreme (Hot or Cold) Welding Light Affected Body Part(s) Abdomen Ankle - Left Ankle - Right Arm - Left Arm - Right Back Chest/Ribs Ear - Left Ear - Right Elbow – Left Elbow - Right Eye - Left Eye - Right Face Finger - Left; Digit 1 Finger - Left; Digit 2 Finger - Left; Digit 3 Finger - Left; Digit 4 Finger - Left; Digit 5 Finger - Right; Digit 1 Finger - Right; Digit 2 Finger - Right; Digit 3 Finger - Right; Digit 4 Finger - Right; Digit 5 Foot - Left Foot - Right Forearm – Left Forearm - Right Hand - Left Hand - Right Head Hip - Left Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 Hip - Right Internal Organ - Heart Internal Organ - Kidney Internal Organ - Liver Internal Organ - Lungs Internal Organ - Other Knee - Left Knee - Right Leg - Left Leg - Right Mouth Multiple Neck Nose Scalp Shoulder - Left Shoulder - Right Teeth Thigh - Left Thigh - Right Toe - Left; Digit 1 Toe - Left; Digit 2 Toe - Left; Digit 3 Toe - Left; Digit 4 Toe - Left; Digit 5 Toe - Right; Digit 1 Toe - Right; Digit 2 Toe - Right; Digit 3 Toe - Right; Digit 4 Toe - Right; Digit 5 Wrist - Left Wrist - Right Safety Factors Involved Condition of Equipment/Walking Surface Failure to Use Available PPE Housekeeping Illumination Improper Tool or Equipment Improper Use of Tool or Equipment Improper Use of Protective Equip. Inadequate Equipment Design Inadequate Communications Inadequate hazard identification Inadequate hazard controls Inadequate Instruction, Logic Inadequate Job Planning Inattention Inattention to Footing or Surroundings Improperly Guarded Permit violation Poor Work Practice Procedure Not Followed Safety Rule/Standard Violation Taking Unsafe Position or Posture Teamwork Breakdown Ventilation Weather/Ice Other None Page 168 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Dow Smoking Policy Policy The Bay Area sites have adopted the Dow Corporate Smoking Policy. This policy bans all smoking on Dow property, to include all parking areas and gates. Hazard and Precaution This new policy has created other issues such as people congregating outside the perimeter fencing to smoke. The guidance that is being given to Dow employees is that they are not allowed to congregate in an area that creates an unsafe situation or creates a nuisance. It is our belief that having your employees standing or parking on the shoulders of the road to smoke creates an unsafe situation for them and causes passing traffic to be distracted. It also impedes other vehicles from having a clear line of site when exiting the gates if vehicles are parked on the shoulder. Smoking on breaks The terms and conditions of our contracts with your company typically do not explicitly provide for rest break as a part of the contract. Site management allows for any worker to take rest breaks as needed as long as that break is taken at the work area and is limited to 10 to 15 minutes max. Leaving the work-site and driving outside the plant does not meet the above guidelines and thus would not be reimbursable time. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 169 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Glove Use Policy Statement of Policy Gloves must be worn while performing hands on work unless the wearing of the glove would hinder the performance of the job task or would create a hazard. Scope This policy is intended to reduce hand injuries and aid in the selection and use of gloves by Maintenance, Engineering and Contractors working on Dow sites. Purpose Communicate the high incidents of hand related injuries and mitigate the hazard by identifying those jobs that would normally require the use of gloves and identify the required glove to be used for those specific hazards. Responsibilities Contractor management is responsible for providing the appropriate gloves for use of their employees. Exclusions Where jobs are identified that pose a higher risk from using gloves and are not listed on the common exemptions list, these tasks must be identified on the Pre-Task Analysis specifically and submitted for addition to the list. Examples of activities during which glove use is not normally advised due to the possible increase in hazard are: Determining Type of Glove to Use • Working with high torque rotating equipment while in operation (does not include hand held power tools that may also rotate, such as side grinders). • Equipment operation (cranes, fork trucks, etc.). • Working with small parts requiring high dexterity. • NDT testing where chemical hazards are not present. • Driving nails. • Using a sledge hammer (certain applications). • Scaffold material handling from level to level in wet conditions. • Driving motor vehicles. • Administrative jobs. • Using measuring instruments. • Using a skill saw. • Climbing ladder. • Thermal plastic welding. • Troweling brick mortar. Specific gloves appropriate to the job hazard may be required for certain high-risk jobs. If the type of glove is not specified in the job procedure, leather gloves are preferred. Cotton gloves however may be worn for low hazard jobs or jobs where they may be covered with oil, grease, or paint and be discarded immediately after use. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 170 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Glove Use Policy, cont. Job/Hazards/Glove Table • Hazard Cuts/Bumps/Pinches • • • Pinches/Sharp Edges Extremely Sharp Edges • • • Burns/Sharp Edges/Heat Flames High Vibration • • Welding/Oxy Acetylene Cutting Jack Hammer/Impact Type Equipment Boiler/Pipe Shop • • • • • • • Carpenters FRP Scaffold Builder Insulators Knives Chemicals • • • • • • Burns/Sharp Edges/Heat Flames Pinches/Cuts/Bumps Cuts/Bumps/Solvent Wood Slivers/Pinches Dust/Dirt Sharp Edges Chemical Hazards • Masonry • Cement Exposure • • • • • • Job Type General Purpose/Everyday Use Rigging Sheet Metal • • • • • • • • • Glove Type Leather or Vinyl Impregnated Leather Kevlar Gloves and Kevlar Sleeves Welder Gloves Padded or Shock Absorbing Hot Mill Gloves or Welder Gloves Leather Kevlar/Leather/Rubber Cotton or Leather Cotton or Leather See Dow Knife Policy Chemical Resistant Specified in Department PPE Program Rubber lined Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 171 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Glove Use Policy, cont. Performance Grid for Standard Work Gloves Cotton 8 oz. Canvas Cotton 10 oz Plastic Dot Cotton 10 oz. Cotton Flannel General Duty, Highly Abrasive , Rough (Carrying Objects, Chips Masonry) Sparks E F Extremely Sharp Edges, Glass, Sheet Metal, Knife Blades P Chemical Hazard (See High Vibration Low Hazard Chemical (To Keep (Jack Hammer, Heat and Flame (Welding, Cutting) Impact Wrench) Hands Clean) Resistance List) P P E P E F P P P E P E F P P P E P E F P P P E P E F P F P E P Reversible String Knit Medium Weight Reversible String Knit Heavy Weight Reversible String Knit Hot Mill 24 oz. E E P F P E P E E P E F E P Kevlar String Knit E E E F F E P Anti Vibration Glove F F F P E P P Denim Back Leather Palm Work Glove Starched Safety Cuff Leather Palm Work Glove Rubberized Safety Cuff Leather Palm Work Glove Double Palm Work Glove Plywood Puller’s Glove Drivers Glove E E F F F E P E E F F F E P E E F F F E P E E F F F E P E E F F F E P E E F P F E P Welding glove F F F E P E P Vinyl Impregnated Work Glove E E P P P E P P = POOR F =FAIR E = EXCELLENT All Gloves are rated for abrasion or Heat performance. Dexterity must be determined prior to selection of the Correct Glove. These Ratings are simply a guideline and by no means are the final deciding factor in the selection of the right glove for the right job. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 172 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Personal Injury Prevention: Cutting Tasks Objective/Policy The use of open blade knives (personal property or Dow-provided) is prohibited on site at DOW Bay Area sites. The policy will be implemented through the following guidelines: 1. Proactively eliminate the need for cutting tasks where possible (examples: receiving raw materials in zippered bags, buying pre-cut gaskets, etc.) 2. Provide inherently-safer knife alternatives such as the cutter and EMT scissors pictured below in the “Alternative Cutting Tools” section 3. Develop local procedures that define the correct tool for cutting tasks as well as any PPE required 4. Authorize variances for knife use only if a safer alternative tool cannot be found. If a knife variance is authorized, the task procedure must require the use of cut-resistant (Kevlar) gloves. 5. This policy does not pertain to the use of knives as eating utensils in designated kitchen/break rooms. Scope For DOW, this policy covers the prevention of personal injury while performing cutting tasks. This policy supplements the Policy and Requirements in section 6.05 Employee Health and Safety of Dow’s Operating Discipline Management System, ODMS. Purpose and Expectations The purpose of this policy is to reduce the safety risk involved in performing cutting tasks. This policy applies to all personnel in DOW and well as Contractor employees working within this facility. Mandatory Requirements Elimination of open blade knives use as described above unless specifically authorized by a local variance. Suggested process for development of a local variance: 1. Demonstration that alternative (inherently safe) cutting tools are not practical 2. Development of a procedure defining the variance, including: a) the scope of the task b) hazards and precautions, specifically the PPE required c) tools to be used d) review frequency for variance 3. Authorization of Production Leader 4. Site-wide communication of variance and reason for it Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 173 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Personal Injury Prevention: Cutting Tasks, cont. Recommended Practices Proactive elimination of the need for cutting tasks to eliminate the root cause of the hazard. Examples include: 1. Use of zippered bags for raw materials which can be opened without a cutting tool 2. Purchase of pre-cut gaskets A variance allowing knife use will only be authorized using the site Variance Procedure and must : 1. Demonstrate that alternative (inherently safe) cutting tools are not practical 2. Develop a procedure defining the specific tool and its intended use. Alternative Cutting Tools The following is a list of inherently safe cutting alternatives to knives: Tool Function “EMT scissors” that will cut through a wide range of materials, featuring an inherently safe design without sharp points or razor edges Available from: EHS Gear PHONE: (408) 956-9765 E-MAIL: info@ehsgear.com Approximate Cost = $5.00 Utility Cutter that shears with mechanical advantage rather than razor-sharp blade design Available from: Sears (Craftsman) Model: 37300 PHONE: (800) 549-4505 EMAIL: sears.com Cable Preparation Tool that is compact and lightweight, capable of stripping insulation on cable 19-40 mm diameter. Available from: Ripley Company Model No. RCS-158 EMAIL: www.ripley-tools.com Approximate Cost = $36.00 Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 174 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Personal Injury Prevention: Cutting Tasks, cont. Alternative Cutting Tools (continued) Tool Function “RS Knife” with guarded blade/Martor “Opticut” No. 436 Available from: Radio Spares (distributor) RS Number: 736-529 Approximate Cost: $42.00 SPARE BLADES: RS Number: 736 – 535 (minimum order is 10 blades) Approximate Cost: $1.20 ea. “Fish Knife” with guarded blade Available from: King’s Lynn Nuts & Bolts Ltd. MSMS warehouse group 3001 DVS Contract 41394 Approximate Cost: $4.95 Cut Resistant Glove The following is an example of the “Kevlar” Cut Resistant glove required when a variance has been issued: Tool Function Cut Resistant “Hand Guard II” Glove constructed knitted from Kevlar” fiber. Available from: Wells Lamont PHONE: (800) 247-3295 E-MAIL: www.wellslamontindustry.com Approximate Cost: $10.00 per pair Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 175 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Personal Injury Prevention: Cutting Tasks, cont. Roles and Responsibilities The following is a list of the roles and responsibilities associated with this policy: Role Definitions Title and/or Responsibility Production Leader or Maintenance Process Leader Implement cut prevention policy in all plants and maintenance facilities, evaluate and approve variances if necessary EH&S Delivery Techs and Maintenance Safety Coordinator Support implementation by informing any affected parties outside the manufacturing organization of the policy requirements, provide input on policy content All DOW Employees Provide input on new ways to avoid knife use and improve defined knife alternatives EH&S Responsible Care Leader Update the policy as new alternatives are found The following is a list of definitions: Term Open blade knife Definition The general category of open blade knives includes, but is not limited to the following list of typical cutting tools. Pocket knives (folding blade) Utility knives (retracting blade) Sharpened screwdrivers Sharpened putty knives Exempt Procedures The following list includes jobs exempt from the open blade policy due to unavailability of a guarded blade alternative. Locking Blade Knife Usage Exception– For Electrical Tasks at DOW These procedures are task-specific, must require use of cut resistant gloves and are to be used only for the job for which it is specifically written. Exposed blade length is limited to 4” or less. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 176 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Personal Injury Prevention: Cutting Tasks, cont. Definitions (continued) Term Exempt Cutting Tools Definition The general category of specialty tools that may have unguarded blades by design, but are considered to be the best tool for the job. Exempted open blade tools are: Gasket Cutter These tools are task-specific, require a written procedure, must require use of cut resistant gloves and are to be used only for the job for which it is specifically designed. Other acceptable cutting tools* The following list includes acceptable alternatives to open blade knives. EMT Cutters (with design features as shown above) Utility Cutters (with design features as shown above) Cable Preparation Tool (as shown above) Wire cutting pliers Blunt End Scissors Task-specific safety cutters with shielded blade (example: “safety carton opener” designed for opening cardboard boxes with minimal exposure to blade) References • Gasket Cutting Procedure Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 177 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Man-Hours Collection Purpose: The purpose of this process is to outline the collection of on-site Man-hours each month for contractor companies that are working at the TEXAS CITY PLANT. Expectation: The expectation is that ALL companies will have their monthly man-hours turned into: For Maintenance Contractors – Contract Services either by email or faxed by the third (3rd) working day of the month. For DDC Contractors – Owner Representative by the third (3rd) working day of the month. Collection: For Maintenance Contractors TCO/CLO: Man-hours can be emailed to Anna Johnson @ amjohnson2@dow.com or sent via fax to 409-948-5748 on the form provided. See attachment. DHH – Email: Fax # HOU – Email: Fax # For DDC Contractors – Owner Representative will direct each project on collection of manhours. Consequences: Non-compliance by the third (3rd) working day of the following month will result in a violation letter being sent to the company. The company receiving the violation letter will have five (5) working days to respond with their plan to resolve the late reporting of Man-hours. After two violations letters a QSPP will be filled out on the company. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 178 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents MONTHLY MAN-HOURS COMPANY NAME: DATE: MONTH/YEAR MAN-HOURS STAC Average January February March April May June July August September October November December Y-T-D TOTAL Man-hours Due: Third (3rd) working day of each month. TCO/CLO: Submit Form To: Anna Johnson at email amjohnson2@dow.comor by fax (409-948-5748). DHH – Email: Fax # HOU – Email: Fax # *Phone in Man-hours will not be accepted *ALL Man-hours must be submitted on this form only *Violation letters will be issued for all Man-hours submitted AFTER third (3rd) working day of the month. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 179 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents DOW Health Services Guideline for Non Dow Service Providers Introduction The following is guidance provided to site Leadership to assist in the implementation of the EH&S Standard “06.06.00 Non Dow services on Dow Property Standard. Contractors Included This is intended for contractors employed for construction, maintenance, service or administration. As decisions are made about what services are provided based on these guidelines, particular consideration should be given to the following contractors: • Contractors who must be provided our services based on regulatory or contractual requirements • Contractors working for extended periods (e.g. > 1 year) full time at Dow sites • Contractors with job responsibilities that are very similar or overlap company employees on the site • Contractors with greater potential for exposure to chemical or physical hazards • Dow Joint Venture employees (by contractual agreement) DOW Requirements The responsibility for contractor employee health belongs to the Contractor Employer. DOW requirements must be followed as presented in the Dow EH&S Standard “06.06.00 Non Dow services on Dow Property Standard. Services that will be offered by DOW Health Services to Non Dow Services Providers and Visitors 1. Clinical Care Services: • Emergency First Aid • Treatment for work related chemical exposures during business hours • Assessment and referral for all other work related injuries/illnesses as requested by Non Dow Services employees/management • Limited non-occupational personal care (e.g. blood pressure monitoring, over-the-counter medication, limited health issue consultation) 2. Health Promotion Services: • Contingent Staff will be included in Health Promotion Programming when possible and may include Incentive Programs, Education and Workshops, One on one and Group consulting 3. Business Support (consultation on health related issues) – by request 4. Epidemiology services - by request Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 180 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents DOW Health Services Guideline for Non Dow Service Providers, cont. How Our Service Will Be Provided to Non Dow Service Providers, if DOW Health Services is to be the Provider For Any Health Service Provided: • The same standard and quality of services will be provided as for DOW employees. While the same range of services may not be provided to contractor employees as for DOW employees, when a service is provided we will have only one level of quality and one standard of practice. • Standards for confidentiality will be applied. • Medical Records will be managed by Health Services Dept. • There must be a contractor employer contact identified for the Health Services Department to work with. • Health Services will provide service only with regard to the contractor employee’s work that is related to the applicable contract. For example, if work related injury/illness care is provided to contractor employees, we would not provide such services for injuries or illness that arise from work done for another company. For Clinical Care Services • Adequate exposure assessment information must be available to the contractor employees. • Health Services will not bill for Clinical Care Services. For Health Promotion Services • Appropriate baseline/pre-participation screening or releases will be required. • A fee will be charged participants for most programs. For Business Consultation or Epidemiology Services • A contract will be required which will include a billing/invoice mechanism. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 181 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Basic Pollution Prevention Basic Pollution Prevention Rules Rule 1 Description Transportation of materials: • All materials shipped out of the location meets all governmental, and site environmental regulations and policies. • Movement/transportation of all materials for off-site disposal, recycle and/or fuel blending are approved by plant personnel. 2 Each water material is appropriately classified and managed as prescribed in the site Environmental Protection Policy requirements. 3 Handling & Prevention of Spills & Releases: • Before beginning any work, individuals give consideration to how a spill or release may occur, how it can be avoided, and how to respond to a spill or release should it occur. • Spills and releases to the environment are reported immediately to supervisor and host. • Spilled material is contained. Spilled materials and contaminated soils are cleaned up. Note: Deliberate or intentional unauthorized discharges and releases to the environment are prohibited (ex. cleaning tools in site ditches). 4 Consideration and Reporting of Contaminations: • Planning of excavations includes considerations of whether waste or contaminations may be encountered and plans for disposal. • Any discovered evidence of soil, ground or surface water contamination is immediately reported to the responsible plant personnel. 5 All emission control devices are to be operated within the limitations imposed by plant management. 6 Hazardous and non-hazardous wastes should be segregated. Exceptions may require that the mixture be treated as a hazardous waste. 7 Adverse impact upon the environment is a dominant factor in the decision to continue to operate or shut down and repair equipment. 8 All individuals are to have a practical knowledge of the potential environmental impact of their work. 9 All work should avoid and/or minimize the generation of wastes. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 182 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Basic Pollution Prevention, cont. Pollution Prevention Activities Pollution Prevention Activities during Maintenance and Construction: Item 1 2 3 4 Description Inspection of equipment: • Perform pre-use inspections of cranes, forklifts, and JLG’s for leaks. • Inspect equipment based on preventative maintenance inspection schedule and replace hoses as needed. • Repair leaks on equipment before use. • Report any spills or leaks Use of Drip Pans: • Ensure compressors, generators, etc. have drip pans under them. • Make sure there are pans under all Oil and Waste drums. Handling and Disposal of Oil: • Do not leave buckets of oil lying around. Dispose of properly and have vacuum truck empty full drums. • Let No Oil Touch the Ground Be aware of labels on drums and roll-off boxes before depositing material. Check labels before dumping • Material mix-ups can cause wasted time and money for disposal, or possibly fines or chemical reactions from incompatible material. • Put no food trash in Roll Off Boxes. 5 While doing Housekeeping, look for old or obsolete chemicals and materials to be disposed of. 6 If you are unsure how to dispose of any material, call your Environmental Coordinator for assistance. Each plant has an Environmental Contact, check with your site contact. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 183 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Spill Policy - Oil and Fuel Statement of Policy It is the responsibility of each contractor company to manage, correct and pay for cleanup and disposal of spilled Oil/Fuel materials originating from their equipment. This includes stopping and containing the spill, notifying the correct personnel and proper cleanup/disposal of all waste materials related to that spill. Scope The policy will address Contractor companies that have fuel/oil containing equipment. Purpose To minimize the number of contractor oil/fuel spills. Responsibilities The table below list contractor responsibilities pertaining to stopping, containing, notification, and cleanup/disposal of spills. Item Definition Preliminary Requirements • Review the Plant and Departments Environmental Emergency Response plans with all personnel. • Have a Company Environmental Emergency Response plan, which will give direction to company employees: a) Who to contact in the event of a spill. b) What to do for cleanup/follow-up of a spill. • Train all employees on the company Environmental Emergency Response Plan and document training. • Dow approved spill kits are required; location and availability will be approved by your Dow Project/Maintenance contact. Note: Consideration should be given when spotting equipment to minimize the chance of oil/fuels spill contaminating any water. Stopping the Spill Containing the Spill • Shut down all equipment. • Stop all fluids from leaving equipment. • Stop all migration (movement) of spilled materials using supplied spill kits. • Eliminate any movement toward water. This will help to minimize environmental impact and as well as cleanup costs. If the spilled materials do go to water, diapers, booms, and other equipment will be immediately necessary to minimize the potential contamination. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 184 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Spill Policy - Oil and Fuel, cont. Responsibilities (continued) Item Notification of Spill Cleanup/Disposal Definition • Notify the block you are working in, of the spill location, what was spilled, amount that was spilled, and any actions your company is taking. • In conjunction with block personnel, make sure Industrial Security/Emergency Services is contacted giving them the same information listed above. • Contact all applicable Dow and contractor company contacts, following the guidelines for notification in Dow’s Environmental Emergency Response plans, and the contractor company Environmental Emergency response plan. • Supply proper materials and manpower for cleanup: (including tools, booms, diapers, buckets/containers and other cleanup items). • Cleanup the spill site and if needed contaminated soil, asphalt/concrete or equipment. Dow contact will determine extent of cleanup (dirt, asphalt, water, concrete, rock, etc.). • Spilled materials and soil will remain and be disposed of on site. • Arrange for waste characterization and storage/disposal, through the Dow project/Maintenance contact. Refer to plant environmental operations packaging requirements. • Contractor assumes costs for the disposal of spilled materials, contaminated soil, equipment, pads, and disposal containers. This also includes costs associated with transportation to disposal site (including pallets). Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 185 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Spill Policy - Oil and Fuel, cont. Definitions The definitions listed below are for clarification. Item Definition Spilled Materials Oils/fuels that are spilled from equipment that is owned/leased by the contractor and result in a loss of primary containment. Equipment Equipment that is owned/leased by the contractor company. This includes, but is not limited to fork trucks, vehicles, cranes, pumps, motors, etc. Waste Characterization Process for determining the characteristics of the waste, where the waste will be disposed of and how. Locations or processes to dispose of materials. Kiln Burn/Landfill Bury/Waste Water Treatment Spill Kit Booms, diapers, absorbents, and collecting containers. Dow Project/ Maintenance Contact Individual who orders the work at the site. Migration The movement of spilled materials (oil, diesel, and gasoline) from one media (dirt, asphalt, water, concrete, rock, etc.) toward another. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 186 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Loading and Unloading Pipe or Steel Policy Statement of Policy Personnel must not stand on the trailer or truck when material/equipment is being loaded/unloaded. Scope This policy is in effect during the loading or unloading of material/equipment operation. Purpose To have a safe workplace by preventing repetitious safety incidents. In this case, the purpose of this procedure is that no one will be on the truck while pipe or steel is being lifted. Responsibility Contractor management is responsible to see that this policy is to be communicated to all persons required to perform this type work. Steps Action 1 If the truck to be loaded does not come equipped with ladders permanently attached to the side at the front and rear of the truck, then stepladders will have to be obtained and tied off to the sides of the trailer of flatbed. The stepladders will be opened fully and set for easy access to the truck. 2 For unloading purposes the man (or men) will access the bed of the trailer and rig up the piece of pipe of steel. An additional person will be the flagman on the ground and his duty will be to set the boom point to the center of gravity of the load. As soon as the pipe or steel is rigged up, the person (s) on the bed of the truck will descend the ladders and remain on the ground until the load is lifted and set on the ground. 3 Repeat Step 2 until the truck is emptied. 4 For loading purposes, the pipe or steel will be rigged on the ground and lifted to the truck, and then the worker(s) will climb onto the truck and remove the chokers or slings. The boom point must still be set to the center of gravity of the load before lifting. 5 For loading repeat Step 4 until the truck is loaded. 6 Tag lines of acceptable length shall be used for loading and unloading operations. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 187 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Locking Fuel Nozzle Policy Statement of Policy Locking fuel nozzles will be removed or permanently disabled from all fueling devices/equipment before entering any Dow facilities. Scope The policy will address Locking Fuel nozzle devices used for fueling equipment and vehicles. Purpose To minimize the number of fuel spills. Responsibilities Contractor management is responsible for implementation of this policy on all fuel loading equipment that they own or lease. Definitions The definitions listed below are for clarification. Item Definition Locking fuel nozzle Any fueling device used for fueling any equipment, or vehicles that may be locked in the on position, and would not require 100% hands on operation of the nozzle while fueling. All equipment that is used to fuel equipment/vehicles. This Fueling Devices/Equipment includes but is not limited to: • all Fuel Truck and trailers, • all truck/vehicle mounted small fuel tanks, • all portable fuel tanks (skid mounted), and • permanent fueling facilities owned by Dow, or Contractor/Vender Companies working in Dow facilities. All fuel dispensing will be done with 100% hand control on the filling devise. No trigger props or other methods to hold a fuel dispensing handle open shall be used". Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 188 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Severe Violation Policy Purpose This policy was developed to address restrictions for contract company employees (“contractors”) that commit violations of life critical safety or work rules and/or programs while working on a “Dow Site”. “Dow Site” refers to a Site owned by The Dow Chemical Company or its affiliates or its subsidiaries. Scope This policy applies to all contractors that work on Dow Sites. Background This policy is designed to be leveraged and managed by the Site Contractor Safety organizations at each Dow Site. (Freeport, Houston, Seadrift, Clear Lake, Texas City) Unsafe behaviors or violations associated with Environmental, Health, Safety or Security rules, standards or programs can result in temporary or permanent restriction of contractors from all Dow Sites. Policy Step Training Action 1 An investigation is required with the person being accused present at the investigation. 2 Dow Site Contractor Safety representative attends the Contractor RCI. 3 Dow Site Contractor Safety will evaluate each individual case (including any prior performance issues) and determine the length of time the contractor will be restricted from the Dow Site. 4 Dow Site Contractor Safety will utilize this document to determine if restrictions apply for life critical safety & work rule violations. 5 Each contractor company should have a disciplinary program that holds its employees, supervision, and subcontractors accountable for their actions. 6 A second violation of the Severe Incident Policy can result in permanent restriction from all Dow Sites. All Contractor companies must train their employees on this policy. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 189 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Severe Violation Policy, Continued Examples of Severe Violations Topics Confined Space Examples of Severe Violations • Instructing others to perform unauthorized entry of a designated confined space • Knowingly entering a confined space without authorization • Failure to follow required procedures (depending on the potential consequences of the failure) Controlled Substance / Alcohol / Etc. • Working under the influence of drugs or alcohol (Positive test as a result of a random screen / post incident test) • Individual failure to meet required substance abuse or / alcohol prevention policy. • Smoking in chemical manufacturing, processing or distribution areas. • Management failure to meet required substance abuse prevention policy Creating an Unprotected Fall Potential: • Creating an unprotected opening or removing protection from an opening where personnel could suffer a life critical fall such as, but not limited to, removing grating, handrails, piping/equipment, life critical barricades or creating an excavation that is unprotected, etc... Elevated Work • Not being tied off 100% of the time when required • Instructing others to not follow required procedures Fighting / Terroristic Act • Any action or threat to intentionally harm an individual, group or equipment Incident Reporting • Failure to report or encouraging others not to report an EH&S incident. • Falsifying information associated with an incident. Lockout/Tagout • Removing a Red Tag without appropriate authority. • Operating equipment isolated by Red Tags. • Not following Isolation of Energy standard when working on equip. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 190 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Severe Violation Policy, cont. Examples of Severe Violations (continued) Topics Personal Protective Equipment Examples of Severe Violations • Willfully not wearing life critical PPE when required while performing task (i.e. breathing air, chemical protective clothing, etc…) • Failure to wear PPE for specific tasks specified by procedure or Safe Work Permit resulting in a recordable injury. Safe Work Permit • Willful violation of a Safe Work Permit that endangers persons or property • Failure to obtain the appropriate Permit for the following tasks: Hot Work in a hazardous area; Line & Equipment Opening with a potential exposure to hazardous chemicals; Confined Space Entry. Theft • Any intentional act of theft Behaviors • Unsafe behaviors (depending on the potential consequence) Incident Reporting • Failure to report an EH&S incident • Refusal to report or encouraging others not to report an EH&S incident. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 191 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Task Force for Safety Success Purpose Task Force for Safety Success (“Task Force”) is a team effort that has proven to be a successful, proactive tool used to assist contractor firms to improve their EH&S performance on Dow sites. Scope Task Force was developed for contractor companies that have experienced unfavorable EH&S performance. By definition, 3 to 4 contractor companies will be on Task Force at any given time. Background Until the development of Task Force, there was no formal program in place to assist contractor firms in improving there EH&S performance, prior to being suspended from working at Dow. Policy Contractor companies that meet the trigger criteria listed below will be evaluated by SMAT to determine if they should to be placed on Task Force. Dow Contractor Safety will send a letter to the company notifying them that they are on Task Force and schedule the first meeting. The Task Force team will be established and meet monthly for a minimum of 6 months, at which time the team will determine the frequency and duration of future meetings. The team will work together to ensure that the requirements listed in the policy are met. Topic Trigger Criteria Team Members Description • OSHA Rate on Dow site is greater than 2 times the site contractor OSHA recordable goal for the current year and the company has had more than 1 OSHA for the year • Significant safety performance issues • Contractor company upper management, field supervision and safety staff • Dow Texas Sites Purchasing • Dow Contractor EH&S • Dow Design & Construction (Owner’s Representative) • Dow Maintenance Process Leader • Dow Contract Administration Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 192 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Task Force for Safety Success, cont. Policy (continued) Topic Requirements Consequences Training Description • Participation on Task Force Team • A written Safety Action Plan with measurable performance goals. • Participation in the Behavior Process (SOS or BBP) • Participation in the Site Contractor Management Team (Safety Alliance, Roundtable, CRCT) • Participation in Dow Contractor Foreman/Superintendent Training • Review of any incidents and action items generated from investigations • Review of any QSPP’s Each of the elements listed above must be reviewed on a monthly basis with a Team that will be identified when the Company is put on Task Force. Noncompliance will result in action up to and including suspension from any and all Dow work. Review policy at the first Task Force Meeting. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 193 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Evaluation Purpose To evaluate the performance of Non-Dow Service Providers to determine continued and future activities with a particular service provider. Visitors will not be evaluated, but may be denied continued access to Dow sites if unacceptable behaviors are demonstrated. Independent NonDow Service Providers Item Description 1 A Periodic Assessment should be conducted by the Job Rep of the Independent Non-Dow Service Provider to ensure compliance with elements of the safety and health program. The Periodic Assessment form may be used for this activity. 2 An Evaluation Team will review the list of independent service providers at least annually and request Periodic Assessments from the corresponding Job Representative where assessment is needed. 3 The Evaluation Team will consist of the Contractor Administrator, SMAT representative and the EH&S Contact as a minimum. 4 The Evaluation Team should conduct a Performance Evaluation based on relative experience with the provider, the risk level of their work, performance assessment, and performance record. The frequency of Performance Evaluations should not exceed 3 years for continuing Independent Service Providers. 5 The Performance Evaluation should analyze data, identify areas of improvement or recognition and determine appropriate follow up. Conclusions should be documented on the bottom portion of the Periodic Assessment form. 6 For continuous improvement, the Evaluation Team and/or job reps may also include any combination of the following: • Independent Non-Dow Service provider may perform their own assessments, communicate their actions and follow up for discussion with the Dow representatives. • Non-Dow Service provider meets minimum EH&S requirement, contractor safety plan, and has an improvement plan. • Independent Non-Dow Service Provider may develop and use proactive measures of EH&S performance. • Utilize the Dow contractor performance improvement tool. • Provide recognition for superior EH&S performance. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 194 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Evaluation, cont. Independent NonDow Service Providers (continued) Item Description 7 An individual of an independent service provider should be removed from the site if their behavior is determined to be unacceptable with moderate to severe impact potential. Repeated low impact negative behavior should also be a basis for removal. Apply the balance of consequences principles. 8 An Independent Service Provider should be removed upon severe impact unacceptable behavior or repeated low to moderate unacceptable behavior. Consideration should be given to the responsiveness of the provider to any such incident. 9 Consideration for Non-Dow Service Providers for re-entry onto the site may be given if adequate evidence of corrective action has been demonstrated to the Contract Administrator/Job Representative and the EH&S Contact. Contingent Staff Non-Dow Service Providers Item Description 1 Contingent staff providers should be periodically evaluated against elements of the safety and health program. 2 The Evaluation Team will review the list of contingent staff providers at least annually and request Periodic Assessments from the corresponding Job Representative where assessment is needed. 3 The Performance Evaluation should analyze data, identify areas of improvement or recognition and determine appropriate follow up. Conclusions should be documented on the bottom portion of the Periodic Assessment form. Continued on next page Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 195 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents PERIODIC ASSESSMENT OF NON-DOW* SERVICE PROVIDER Instructions: The Job Rep is responsible to periodically assess each Non-Dow Service Provider by completing the top assessment portion of this form. The Job Rep will keep the original and copy SMAT rep if requested. If applicable, the bottom evaluation is completed by EH&S Contact and Contractor Administrator. NAME OF NON-DOW SERVICE PROVIDER: _____________________________________________ JOB REP NAME: ____________________________________ DATE: _________________________ WORK PERFORMED: ________________________________________________________________ PERIOD ASSESSED FROM _________________ TO _________________ ASSESSMENT RATING BY JOB REPRESENTATIVE 1-Unacceptable 2-Improvement Needed 3-Meets Requirements 4-Exceeds Expectations 5-Outstanding Non Dow Service Provider… 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 1 2 3 4 5 Leadership visible in the site (job audits, meets with employees). 1st line supervisor training for managing safety What actions are being taken from analysis of Pre-task cards, Behavior Based Observations/Interventions, Near Miss reports, RCI’s, Audits, Safety Incident/Accident reports, Safety Suggestions, and Unsafe Condition reports? Compliance with all Pre-Access/Pre-Job/Safety Plan requirements EHS/Craft/Skill training status of work group (DOW and company status) Substance abuse testing metrics (include status on pre-access testing, annual random test for every employee, reasonable cause testing, and post incident testing) for. Demonstrate adequate understanding of work scope/job procedures and associated hazards including use of applicable EH&S standards (regulatory and Dow). Demonstrate use of personal protective equipment appropriately. Use of contract company’s BOC policy and status of corrective action Maintained work area housekeeping as expected. Assured safety awareness via safety talks and training (pertinent to job). Adequate understanding & execution of Contractor Admin Manual (Bay Area) and Safety Rule Book. Productivity metrics, Quality metrics, QSPPs, and corrective actions taken DOW Contractor BOC status All action items completed from previous contractor evaluation. Corporate and DOW OSHA TRIR status / EMR status PERFORMANCE EVALUATION BY EH&S/ADMINISTRATOR New or Established NDS Provider Exposure Hours New or Established Number & Rate of Recordable Injuries/Illnesses (DOW site & company status) Number of Lost Work Day Cases Number of Incidents (Minor/Significant?) Number of Loss of Primary Containment incidents COMMENTS: _____________________________________________________________________________________________ CONCLUSIONS Y/N Comments Follow up Needed? Any NDS supervisor or employee not recommended for future assignment on site? Recommend for Future Work? Contractor Administrator: _______________________EH&S Contact: _____________________________ *”Dow” refers to The Dow Chemical Company and consolidated subsidiaries, including Union Carbide Corporation.. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 196 of 197 Bay Area Operations Bay Area Contractor Administrative Manual Regional Contractor Administrative Manual Table of Contents Contractor Evaluation Job Aide Use the following guidance when requesting and reviewing contractor metrics: 1. Leadership visible in the site (job audits, meets with employees). (status since last update - # of times, contract company leadership at DOW meeting with their employees and reason i.e. audit, recognition, etc.) 2. 1st line supervisor training for managing safety (status - on-going reinforcement for 1st line supervisors - # of training/meetings and topics) 3. What actions are being taken from analysis of Pre-task cards, Behavior Based Observations/Interventions, Near Miss reports, RCI’s, Audits, Safety Incident/Accident reports, Safety Suggestions, and Unsafe Condition reports? (Status of data from contract company’s analysis of their employee's STAC/JSA's, Behavior Based Observations/Interventions, Near Miss reports, RCI’s, Audits, Safety Incident/Accident reports, Safety Suggestions, and Unsafe Condition reports at DOW since last update. Trend analysis - what actions have the contract company done to address findings communicate status) 4. Compliance with all Pre-Job requirements. 5. EHS/Craft/Skill training status of work group (DOW and company status) – Status of Contract Company’s skill training/qualification for employees working at DOW; have they completed any/all training and evaluation reqs and if not what is left; can be simply displayed and don't have to use names. Turnover rate (new to site), foremen to worker ratio, At risk employee ratio, other stats to verify informed, consistent workforce. 6. Substance abuse testing metrics (include status on pre-access testing, annual random test for every employee, reasonable cause testing, and post incident testing) for DOW. 7. Demonstrate adequate understanding of work scope/job procedures and associated hazards including use of applicable EH&S standards (regulatory and UCC/Dow). Metrics may also be included in #3 The contractor should review their Procedure Use Policy and share how their generic procedures have been adapted to Dow as needed. Would like to see how their procedures incorporate safety precautions and considerations and for them to demonstrate how their procedures are made available to their employees working at DOW. For example, it is 2AM Saturday morning, how do their workers get the appropriate procedure for work at a UCC/Dow facility (their procedure that is specifically written for the facility they are working in). Verify how we know that they have reviewed their procedures to see if they address issues specific to UCC/Dow facilities? 8. Demonstrate use of personal protective equipment appropriately. Metrics may be be included in #3 9. Use of contract company’s BOC policy and status of corrective action Status since last update – metrics to verify contract company use of consequences policy with employees and status of any actions taken Status of Pre-Job - Any updates needed? 10. Maintained work area housekeeping as expected. Metrics may be be included in #3; verify included in site safety plan. 11. Assured safety awareness via safety talks and training (pertinent to job). What topics covered since last update (for evaluator - are they pertinent to the hazard of the tasks for this contract company) 12. Adequate understanding & execution of Contractor Admin Manual (Bay Area)) and Safety Rule Book. (completing incident reports, RCI, reviewing Safety Rule Book with employees, incidents?) 13. Productivity metrics, Quality metrics, QSPPs, and corrective actions taken (review business/productivity related metrics - quality/cost/delay, etc., QSPP status) 14. DOW Contractor BOC status 15. All action items completed from previous contractor evaluation. 16. Corporate and DOW OSHA TRIR status / EMR status (OSHA recordable rate – may include DAWC rate for verification of serious injuries - and verification of worker’s comp claims – EMR; if self insured ask for claim data) The evaluation process verifies the contractor is performing minimum required self assessments to maintain continuous safety and productivity improvement and gain value for UCC/Dow dollars. Also gains understanding of contract firm capability for UCC/Dow contractor management with potential to limit or expand work based on status. Bay Area Contractor Administrative Manual.doc DOW RESTRICTED For internal use only Page 197 of 197