Granite University

Transcription

Granite University
EHS REFERENCE GUIDE
• Login Information. The employee will receive
an email from ehshelp@gsinc.com. The email
will be sent to his/her primary email address,
the link username and password will be in the
email: https://classroom.gsinc.com/login.php
• Login. Employees can log in using the Username
and Password from email.
For courses that appear on “My Start Page” upon login to Granite University
From My Start Page:
•
•
•
•
•
•
•
•
Click a course to enter
Review the announcements
Select a language under content navigation on the right
Select “click here to start”
The content video will open in a new window
Review the course content
Close the content window
Access the test using the Tests & Surveys tab in Granite
University
ACHIEVE
EHS REFERENCE GUIDE
• My Start Page
• The boxes that say “Alumni” are the courses that have been
successfully completed
• The boxes that say “Student” are the courses that need to be
completed (allow 45-60 minutes for status to change from
“Student” to “Alumni”)
• Click the picture to open the course
• Review the Announcements section
• Click Chapter 1 in the Content navigation section
• Click to launch course content
• Course will open in a new window
• Once the course content is complete, close the course
window
• To access the test:
• Use the home tab and click “Tests & Surveys”
• Or click the Test & Surveys tab and select English, or the
language in which you prefer to take the test
Frequently Asked Questions /
Troubleshooting Tips
To Change Password:
1) Log in with username and password
2) Click Profile Tab
3) Change password & click Submit
EHS REFERENCE GUIDE
If you are experiencing problems navigating the course content:
Always use Internet Explorer to access course content. EHS Learning content performs optimally through IE8.
The course content does not play in Firefox, Safari, Google Chrome.
If you are using Internet Explorer and the content will not play, be sure you have adobe flash player 9.0
or a newer version.
►Here is the link to the free download: http://get.adobe.com/flashplayer/?promoid=DXLUJ
Once you have downloaded the flash player, follow these steps to ensure the content is not blocked
from your computer:
•
•
•
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04a.html
make sure "always allow" is checked
restart all internet explorer browsers
►If no arrow appears to advance from content shown on the welcome page, press the F11 key on your keyboard. This will display the
content window in full screen mode and may fix the problem.
EHS REFERENCE GUIDE
Are your Pop Up Blockers on?
If Yes - Go to Tools > Internet Options > Privacy > Set to Low – make sure your Pop Up Blockers
are not switched on – click on “Apply” & “OK.”
Is the browser zoom setting set to 100%?
Zoom setting can be found at the bottom right hand corner of the screen in IE or, if not
showing there, go to the Gear icon (see below).
Do you have any of the following Add Ons or Toolbars?
•
•
•
•
Comet Cursor
Ad Zapper
Weather Bug
Search Bars that aren’t built into the browser (such as Google Search,
Yahoo Search).
Yes – Either uninstall them, or determine how to disable them temporarily
EHS REFERENCE GUIDE
Delete your cookies & temp files :
Go to Tools Dropdown Menu > Select Internet Options > In the General Tab in the Browsing
History Section ‘Delete browsing history on exit’ should be checked.
To clear the cache, click on the Delete button
here, then ensure that all the boxes are checked,
then click on the Delete button.
Confirm Delete
EHS REFERENCE GUIDE
If the problem persists:
ONLY USE AS A LAST RESORT
If the problem persists, manually change the page number in the internet web address;
for example: page 04 to page 05
►If you continue to experience problems with completing courses in Granite University,
Please email ehshelp@gsinc.com
EHS REFERENCE GUIDE