Meeting the Needs of Our Growing State
Transcription
Meeting the Needs of Our Growing State
Meeting the Needs of Our Growing State JANET NAPOLITANO Governor Arizona is growing, developing and changing at such a rapid pace it would be hard to imagine if we weren’t experiencing it. Since 1990, our population has grown by 65 percent—and it’s expected to nearly double again in just over 20 years. As the fastest growing state in the nation, our growth affects almost every- Rental Housing A Vital Component of Overall State Strategy For as diverse as the multi-cultural people of Arizona are, we all share one fundamental concern in common: each of us needs an affordable, safe place to live. In this booming, ever-growing state, however, an affordable, safe place to call home is becoming harder and harder to find. Leading with solutions, the Arizona Department of Housing and the Arizona Housing Finance Authority exist to provide housing and community revitalization to benefit the people of Arizona. We do that in a variety of different ways using a number of different tools – and always in close creative collaboration with our partners throughout the multifaceted housing industry. Though not everyone in Arizona CONTINUED ON PA continued on page 4E Professional Publishing, Inc PO Box 698 Portland, OR 97207-0698 Please note any problems below and notify us at the above address: ❑ My name was misspelled ❑ Remove my name from the Apartment News mail list ❑ Change of address: thing around us: water, schools, transportation, public safety, air quality, housing and tourism. As I’ve traveled across Arizona, I have heard from thousands of you expressing the same message—the way we grow has to change. You live, work and educate your children in communities that are growing so rapidly that they often do not have the necessary infrastructure to create the quality of life that you demand and that you expected when you made Arizona your home. It is both our challenge and our responsibility to build the infrastructure to meet the needs of our growing state and plan for the future. Over the next several months, I would like to share with you what we’ve done and where we’re going. Let’s start by talking about transportation, and an issue I refer to as the "time tax." It’s the price we pay every time we sit, stuck in traffic that should be moving, and it cuts into what we value most: our time with our families and our friends—time spent at home and in our communities. Over the past four years, we’ve started chipping away at the time tax. We added more than 500 additional lane miles of freeway throughout Arizona, worked closely with local communities on road improvements, and directed millions of dollars to improve road safety and increase capacity. In the East Valley, we opened the Santan Freeway and the final segments of Loop 202 Red Mountain Freeway and the US 60 widening in Mesa are near completion. We helped create and pass a multimodal transportation plan that expands regional bus transit, constructs light rail and widens highways and regional roadways throughout the Valley over the next 20 years. And last year, we directed an additional $307 million toward accelerating highway construction. With these new monies we’ve been able to, for example, speed up work on new lanes for I-17 north of Phoenix and on I-10 in Pima and Pinal counties. By changing the way we finance the terms of existing bonds—as many states already have done—we can raise money this year for critical transportation proj- ects and do even more. By simply extending the terms from 20 to 30 years, we will free up more than $400 million above our current budget to relieve traffic congestion, so Arizonans can spend more time with their families and less time in traffic. I called on the Legislature earlier this year to support this idea and cut the time tax, and I ask you to contact your legislators with the same message. We’re also looking ahead, being smarter about how we grow. Our State Land Department and the Department of Transportation have mapped out the new freeway corridors necessary in a fully built-out northern Pinal County community. In other words, as northern Pinal County continues to grow, the local and county elected officials, community members and state agencies are already coordinating efforts to fund the infrastructure necessary to sustain this area’s quality of life. As Arizona continues to flourish, we will continue to meet the needs of our growing state by coordinating transportation planning and water management, CONTINUED ON PA continued on page 4E A New Look to Apartment News Welcome Current Subscribers and New Readers! TERRY FEINBERG President Welcome to the new Apartment News! If you’re already an Arizona Multihousing Association (AMA) member, you have undoubtedly noticed the change in format from a magazine to a newspaper. Yes, it might be a bit of a shock, as this tabloid format is not as slick as the magazine was, but the change in format allows us to work under tighter deadlines to present you with the timeliest information possible. It also allows us to expand our circulation to over 10,000 readers per month, expanding our outreach, advocacy and marketing messages far beyond our membership base. It is this expanded reach in particular that led the AMA Board of Directors to make this change. If this is the first time you have seen Apartment News, and you are not yet a member of the AMA, welcome! The AMA, a not-for profit trade association, exists solely to protect your rights and enables you to operate a successful rental housing business in Arizona. We know that’s not always an easy task. Rental housing is a very competi- PRSRT STD US Postage PAID Seattle, WA Permit #741 tive, highly-regulated industry. To maximize your potential, you need information, your employees need training, and the government needs to stay out of your way. And the AMA is here to meet all those needs. Published monthly, Apartment News contains timely articles and information to help you be more successful. You can read about the latest industry practices and trends. You can learn how others are responding to the same issues you are dealing with. You will have access to market statistics and projections. You will receive analysis and recommendations from Arizona’s top landlord-tenant attorneys. And you will get critical information on the government activities that will affect your operations, as are highlighted in this issue. As the association’s primary communication vehicle, Apartment News is CONTINUED ON PA continued on page 5E AMA EVENT INFORMATION & REGISTRATION Events April 3 April 4 April 9-10 April 9 April 10 April 11-13 April 11 April 12 April 13 April 13 April 17 April 18 April 20 April 24 April 25 April 26 CERTIFIED APARTMENT MANAGER (CAM)-PHOENIX .................................................................................................... 8:30 a.m.-5 p.m., Camellero Training Site, Scottsdale IADVANCED HVAC PREVENTATIVE MAINTENANCE-PHOENIX ........................................................................................................................... 9 a.m.-12 p.m., AMA Office CERTIFIED APARTMENT MANAGER (CAM)-TUCSON ............................................................................................................................ 8:30 a.m.-5 p.m., AMA Tucson Office CERTIFIED APARTMENT SUPPLIER (CAS)-TUCSON (ELECTIVE) ............................................................................................................ 8:30 a.m.-5 p.m., AMA Tucson Office CERTIFIED APARTMENT SUPPLIER (CAS) –TUCSON ............................................................................................................................. 8:30 a.m.-5 p.m., AMA Tucson Office FIVE STAR TRAINING-PHOENIX ............................................................................................................................................................................... 9-11:30 a.m., AMA Office IROC MEETING-NORTHERN REGION ........................................................................................................................................ 11:15 a.m.-1 p.m., American Legion, Flagstaff CERTIFIED APARTMENT MANAGER (CAM)-PHOENIX .................................................................................................... 8:30 a.m.-5 p.m., Camellero Training Site, Scottsdale CERTIFIED APARTMENT SUPPLIER (CAS)-PHOENIX .......................................................................................................8:30 a.m.-5 p.m., Camellero Training Site, Scottsdale CERTIFIED APARTMENT SUPPLIER (CAS)-PHOENIX (ELECTIVE).......................................................................................8:30 a.m.-5 p.m., Camellero Training Site, Scottsdale CERTIFIED APARTMENT SUPPLIER (CAS)-PHOENIX (ELECTIVE) .....................................................................................8:30 a.m.-5 p.m., Camellero Training Site, Scottsdale ADVANCED HVAC PREVENTATIVE MAINTENANCE-TUCSON ............................................................................................................... 9 a.m.-12 p.m., Punch Woods Facility SELF-DEFENSE-TUCSON .......................................................................................................................................................................... 9 a.m.-12 p.m., Punch Woods Facility IROC MONTHLY MEETING-CENTRAL REGION ...................................................................................................... 11:15 a.m.-1 p.m., Longview Community Center, Phoenix SELF-DEFENSE-PHOENIX ........................................................................................................................................................ 9 a.m.-12 p.m., CamelSquare Conference Center TUCSON’S 2007 GOLF TOURNAMENT .......................................................................................................................... 9:30 a.m., El Conquistador Country Club, Oro Valley INTERNET MARKETING & TELEPHONE FOLLOW-UP-PHOENIX .................................................................................................. 9 a.m.-12 p.m., Chaparral Suites, Scottsdale INTERNET MARKETING & TELEPHONE FOLLOW-UP-TUCSON ............................................................................................................. 9 a.m.-12 p.m., Punch Woods Facility EPA/HVAC CERTIFICATION-PHOENIX ................................................................................................................................... 9 a.m.-12 p.m., CamelSquare Conference Center EPA/HVAC CERTIFICATION-TUCSON ..................................................................................................................................................... 9 a.m.-12 p.m., Punch Woods Facility Committee Meetings PERSPECTIVES AND PROJECTIONS .................................... 4-5 p.m., AMA Office GOVERNMENT AFFAIRS .................................................... 8-10 a.m., AMA Office AMAPAC ......................................................................10-11:30 a.m., AMA Office April 10 PHOENIX GOLF ........................................................ 3:30-4:30 p.m., AMA Office April 11 TUCSON GOLF ...................................................................... Time/Location TBD April 13 GOVERNMENT AFFAIRS-TUCSON .................... 10-11:30 a.m., MEB Mgmt. Svcs. April 3 April 5 April 17 PHOENIX TRADE SHOW ........................................... 3:30-4:30 p.m., AMA Office April 18 MEMBERSHIP ................................................................ 9:30-11 a.m., AMA Office TRIBUTES .............................................................. 11:30 a.m.-1 p.m., AMA Office April 19 TUCSON GOLF ....................................... 10:30 a.m.-12 p.m., AMA Tucson Office FIVE STAR ............................................................................................ 3-4:30 p.m. April 24 FINANCE/EXECUTIVE ..................................................................... 10 a.m.-1 p.m. The latest information about AMA activities, including on-line registration for events and classes, is available around-the-clock on the AMA Web site, www.azama.org. Or call the AMA office at 602-296-6200 or 800-326-6403. 9 APARTMENT NEWS APRIL 2007 AMA Event & Seminar Locations VALLEY AMA Office 5110 N. 44th St., Ste. L160, Phoenix (north of Camelback Road on 44th Street) CamelSquare Conference Center 4350 E. Camelback Rd., Ste. C140, Phoenix (north of Camelback Road on 44th Street) Chaparral Suites 5001 N. Scottsdale Road, Scottsdale (north of Camelback Road on the northeast corner of Scottsdale and Chaparral roads) Heart Savers 1530 N. Country Club Dr., Ste. 13, Mesa (south of McKellips Road) TUCSON Punch Woods Facility-Tucson Community Food Bank Lew Murphy Memorial Conference Room, 2nd Floor 3003 S. Country Club Rd., Tucson (south of East 36th Street) Tucson Police Department Midtown Substation, 1st Floor Meeting Room 1100 S. Alvernon Way, Tucson (north of East 22nd Street) EDUCATE YOURSELF AND EMPLOYEES WITH AMA TRAINING OPPORTUNITIES *Class numbers are located next to city in each description* Advanced HVAC Preventative Maintenance Designed for knowledgeable technicians who want to become more effective, this seminar will review the heart of the HVAC system. This is an advanced seminar that will not review the basics. Instructing the course is George Meggo of Oxstrong Services. Topics include: ● Detecting a proper charge. ● Eliminating future compressor failures. ● Superheat and sub-cooling methods. ● Sizing and conditioned space corrections in apartments. ● Reading nomenclature on units. ● Motor-appropriate replacement. PHOENIX - G10 AMA Office TUCSON - G11 Punch Woods Facility Wednesday, April 4, 2007 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. Friday, April 13, 2007 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. Cost: $49 members, $69 nonmembers AMA FIVE STAR PROGRAM Learn how you and your apartment community become certified in the AMA’s innovative outreach program. Its goal is to create more appealing and safer neighborhoods where properties, renters, homeowners and businesses interact for mutual benefit. The rental industry wins with a proven marketing/resident-retention tool that helps attract and retain more desirable residents while improving relations with local government, elected officials and activists. Among FIVE STAR requirements are enhanced customer service, joining and being active in a neighborhood group, involved in at least one phase of the Crime Free Multi-housing Program, and FAX NET 1 registration. *Class open to AMA members only* All first-time managers in the program-either initial certification for the property or taking over a property already certified but no prior experience managing a FIVE STAR community-MUST complete the FIVE STAR training class. Topics include: ● Benefits to your property. ● How to join or start a neighborhood organization. ● Qualifying events. ● Success stories by managers already FIVE STAR certified. PHOENIX - E14 AMA Office TUCSON - E15 Tucson Police Department Tuesday, April 10, 2007 Registration: 8:30 a.m. Training: 9-11:30 a.m. Thursday, June 21, 2007 Registration: 8:30 a.m. Training: 9 -11:30 a.m. Sponsors: Cost: $25 members APRIL 2007 APARTMENT NEWS 10 EDUCATE YOURSELF AND EMPLOYEES WITH AMA TRAINING OPPORTUNITIES *Class numbers are located next to city in each description* Self - Defense AMA Legal Q&A Seminar Geared specifically for women, this course will show you how to physically resist or fight back if you are attacked. You also will learn to be alert to your surroundings and potential threats to prevent situations that may lead to confrontation. The instructor will demonstrate the defensive moves before students practice those techniques. Teaching the seminar is Jeff Pizzi of the city of Tolleson Police Department. Special note: Students should wear loose, comfortable clothing. Prior to participating in class, all students will be required to read and sign a waiver acknowledging that the course involves the use of their physical dexterity skills and that injury is a possible but limited risk. (Cost of class includes pepper spray.) Join an AMA member attorney and apartment industry professional for a special question-and-answer session that will address common legal situations landlords face in the operations of their rental properties. Topics include: ● Awareness of surroundings.. ● The effects of stress on the body. ● Gaining proper balance. ● Elbow strikes. ● Kicking techniques. ● How to escape a choke hold. ● How to use a kuba baton and pepper spray. TUCSON - F6 Punch Woods Facility PHOENIX - F7 Camel Square Conf. Ctr Tuesday, April 17, 2007 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. Wednesday, April 18, 2007 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. COST: $49 members, $69 nonmembers Internet Marketing and Telephone Follow-Up Did you know that at least 30 percent of your traffic comes from the Internet? Do you realize that over 40 percent of leases originate from the Internet? After completing this seminar, you will understand the value of Internet leads, understand the Internet customer, learn how to respond quickly to leads, know proper etiquette, and know the necessary steps to turn the leads into leases. Teaching the seminar is Mark Sadosky of Equity Residential. PHOENIX - D9 AMA Office Friday, May 4, 2007 Registration: 11 a.m. Seminar: 11:30 a.m.-1 p.m. Lunch provided. Cost: $10 members, $15 nonmembers CPR, First Aid & Drowning Prevention Don’t let a drowning, heart attack, choking, broken bone, bleeding or other emergency catch you or your staff unprepared. It’s important that the on-site team know how to recognize and handle such emergencies until paramedics arrive. Those successfully completing the four-hour class earn a two-year CPR completion card. The course includes a one-hour overview of basic first aid. Special note: Students should wear loose, comfortable clothing as they will practice life-saving techniques on mannequins. Topics include: ● When and how to move a victim from a dangerous scene.. ● Reducing risk of disease transmission during and after providing care. ● Prioritizing care for life-threatening injuries or sudden illness. ● Performing CPR. ● Rescue breathing. ● Providing basic first aid. PHOENIX - F8 Heart Savers TUCSON - F9 Punch Woods Facility Tuesday, May 8, 2007 Registration: 8:30 a.m. Seminar: 9 a.m.-1 p.m. Wednesday, May 9, 2007 Registration: 8:30 a.m. Seminar: 9 a.m.-1 p.m.. PHOENIX - C5 Chaparral Suites TUCSON - C6 Punch Woods Facility COST: $49 members, $69 nonmembers Tuesday, April 24, 2007 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. Wednesday, April 25, 2007 Registration: 8:30 a.m. Seminar: 9 a.m-12 p.m. Fair Housing and ADA Compliance Sponsor: Cost: $49 members, $69 nonmembers EPA Certification Review and Exam You’ll become certified for refrigerant handling when you pass this three-hour written test offered by the Environmental Protection Agency. Prior to taking this nationally recognized competency exam, you will receive a two-hour review course. Instructing the review and exam is George Meggo of Oxstrong Services. PHOENIX - G12 CamelSquare Conf. Ctr. TUCSON - G13 Punch Woods Facility Thursday, April 26, 2007 Wednesday, April 25, 2007 Registration: 8:30 a.m. Registration: 8:30 a.m. Review and exam: 9 a.m.-12 p.m. Review and exam: 9 a.m.-12 p.m. Cost: $89 members, $109 nonmembers 11 APARTMENT NEWS Arizona’s demographics continue to change, with more elderly and disabled individuals and persons and families from other countries and cultures who all need housing. For rental property owners and managers, understanding and complying with fair housing laws and the Americans with Disabilities Act (ADA) is more important than ever. This interactive course will provide an overview of fair housing and ADA law and investigative procedures. Attendees will observe and interact with a panel of experts in discussing various vignettes taken from federal and state investigations. Topics include: ● Recent legal decisions involving fair housing and the ADA. ● How to avoid violations. ● Required and recommended recordkeeping. ● Dealing with a fair housing and/or ADA investigation. ● Time for questions and answers. PHOENIX - D7 AMA Office Wednesday, June 13, 2007 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. Cost: $49 members, $69 nonmembers APRIL 2007 EDUCATE YOURSELF AND EMPLOYEES WITH AMA TRAINING OPPORTUNITIES *Class numbers are located next to city in each description* Hazardous Chemicals and Other On-Site Maintenance Safety Concerns Preventive Maintenance and Repair of Washers, Dryers and Microwaves Routine apartment property operation and maintenance involves use of, and exposure to, hazardous chemicals and products such as chlorine, paints, solvents gasoline, pesticides, weed killers and blood and other bodily fluids. Additionally, there is the potential for maintenance-related accidents and injuries affecting on-site staff, residents and guests. Taught by industry experts and public safety responders, this half-day seminar for property maintenance supervisors will show how to identify and prevent problems by creating and implementing a site-specific maintenance safety plan. Preventive maintenance can help properties save time and money by keeping washers, dryers and microwaves in top running order and extending their life. At this hands-on seminar, your service technicians will learn how to perform basic maintenance and repair on brand name appliances. Class size is limited to enhance learning. Teaching the class is George Meggo of Oxstrong Services. Topics include: ● Hazardous chemicals and situations, such as illegal meth labs. ● Proper use, storage and disposal of hazardous items. ● Golf cart and general site safety. ● Notification procedures. ● Government and safety regulations, including OSHA and MSDS. ● Working with first responders and cleanup companies. PHOENIX - F10 CamelSquare Conf. Ctr. TUCSON - F11 Punch Woods Facility Wednesday, May 9, 2007 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. Thursday, May 10, 2007 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. Topics include: ● Safety. ● Troubleshooting. ● Repair. ● Reading wiring schematics. TUCSON - G14 Punch Woods Facility Tuesday, June 19, 2007 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. PHOENIX - G15 AMA Office Wednesday, June 20, 2007 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. Sponsor: Cost: $49 members, $69 nonmembers Cost: $49 members, $69 nonmembers AMA Event Registration Form *Class numbers are located next to city in each description. Please make photocopies of this form. Register online at www.azama.org/events_events.asp. Attendees Name Position/Title Property Name Class Name Class No. Class Price Method of Payment Check: Amt. Enclosed: $ ___________________ or Charge To: ____ VISA ___MasterCard ___AMEX ___Discover ___Diners Club Card Number: ____________________________ Billing ZIP: _________________________ Exp. Date: ________________________ Name as it Appears on Card: ____________________________________ Signature:__________________________________________ Contact Info Name: ______________________________ Position/Title: _____________________ Company Name: _______________________ Address: _____________________________ City/State/ZIP: __________________________________________________________ Phone: _________________________ Fax: __________________________________ E-mail: _________________________________ Please check Special Services if you require special accommodations to fully participate. Attach a written description of your needs Special Services____________ Registration deadline is 10 days prior to class unless otherwise noted. Advanced payment or credit card guarantee must be included with each reservation. Reservation payments are nonrefundable 10 days prior to class. Mail form with your payment to: Arizona Multihousing Association, 5110 N. 44th St., L160, Phoenix, AZ 85018. Fax: 602-296-6178. REGISTER ONLINE AT WWW.AZAMA.ORG/EVENTS_EVENTS.ASP APRIL 2007 APARTMENT NEWS 12 Independent Rental Owners Council The Sky is Falling. . . Oh, My! more renters applying for a wonderful place to live. And this brings up the question, "If your applicant has just lost their home, is his or her a good rental candidate?" In the event the recent news of foreclosures isn’t an issue on your criteria, proceed with caution. Hopefully, the rent is quite a bit lower than the previous payment and employment is easy to verify. All is not grim; you may have a loyal, long-lasting prospect. So there are more foreclosures than a few years ago when the market was heating up to the summer of 2005, when a house was on the market for possibly a few hours. Real estate is a DEBBIE NORTON long-term investment. Location is still a key factor. What may seem like a great deal on paper may turn into your nightmare. I purchased such a house once. . . or twice. One home I was having fixed-up was tagged the first night it had been painted! Every external wall had been hit. My plans of keeping this home long-term changed that morning. In my opinion, it’s a great time to invest in real estate. Our market hasn’t seen the bubble that was promised, nor is the population declining. Of course, the percentage of rent-tocost of investment has changed in the past 10 years; looking forward to the next 10 years with the cost of building materials and land, I’m banking it’ll continue to change. Invest wisely, check out the location and carefully evaluate your potential resident. In the event you have a loan on your investment, don’t overextend to the point you can’t carry the property while looking for a qualified renter. The amount you need to cover your expenses is not a factor when calculating market rent. To learn more about investing in real estate and managing property, join us at the next IROC meeting! A listing of upcoming meetings and locations can be found below. AMA IROC Editor’s note: The suggestions contained herein are meant as guidelines and are based on the experience of Independent owners. Please send your comments and questions to Debbie Norton, Realtor, John Hall & Associates, at 602-995-7400 or dn012@yahoo.com. IROC MONTHLY MEETING SCHEDULE INDEPENDENT RENTAL OWNERS COUNCIL ■ Do you own fewer than 20 rental properties? Do you want to spend 90 minutes each month with fellow real estate investors to get ideas on operating your property more efficiently and at a greater profit? If you answered yes to the above, you will want to attend the monthly IROC networking luncheon. CENTRAL REGION SOUTHERN REGION NORTHERN REGION 11:15 A.M. - 1 P.M. 11:15 A.M. - 1 P.M. 11:15 A.M. - 1 P.M. FRIDAY, MAY 11 FRIDAY, AUG. 10 TUESDAY, APRIL 10 TUESDAY JULY 10 TITLE SECURITY AGENCY 6390 E. Tanque Verde Rd., Tucson AMERICAN LEGION 204 W. Birch Ave., Flagstaff ■ ■ If you have been keeping up with business news, you may have heard the vicious rumor that foreclosures are climbing and lenders are tightening up their requirements. What does this mean to the investor holding 20 units or less? TUESDAY, APRIL 17 TUESDAY, MAY 15 LONGVIEW COMMUNITY CENTER 4040 N. 14th St., Phoenix (Indian School Road and 14th Street) What this means to me is I will be seeing LANDLORD$! 153 Pages 21 Chapters Single family and Section 8 Landlords! Are you tired of losing money due to destructive, latepaying tenants? Then fight back with the Section 8 Bible! The greatest landlording book ever written. • Start up money – not only will we show you how to get it, we will give you the exact banks we used and their phone numbers • Section 8 inspection tips, evictions, shortcuts, LLC’s, street smarts • Water Bills – the greatest tips ever on how to keep’em down • Mistakes – 7 of our most critical mistakes – 7 mistakes you can’t afford to make ■ Reservations Required for Southern Region Contact Anne Spiker at 602-296-6208 or aspiker@azama.org Additional “round-table” meetings (no lunch provided): 11:15 a.m. - 1 p.m. APRIL 13, JUNE 8, JULY 13, SEPT. 14, OCT. 12 AND DEC. 14 (northwest corner of Birch and Humphrey Street) Reservations Required for Northern Region Contact Anne Spiker at 602-296-6208 or aspiker@azama.org FREE SUBSCRIPTION PROPERTY NAME NAME PHONE ADDRESS If you are not receiving Apartment News, please fax or send for your FREE subscription to Professional Publishing, Inc., PO Box 698, Portland, OR 97207-0698 • (503) 221-1260 • fax (503) 221-1545 INTERNET MARKETING AND TELEPHONE FOLLOW-UP FIVE STAR PROGRAM TRAINING - PHOENIX JUST VISIT OUR WEBSITE AND YOU’LL BE SOLD! www.section8bible.com 8 APARTMENT NEWS APRIL 2007 People & Business Update Editor’s note: Apartment News will list people and business announcements of interest to the readership. Send current items to Apartment News. We will attempt to publish submitted information in a timely manner. Arizona Commons II, 2040 N. 1st Ave., Tucson, was purchased by 2040 First, LLC, as qualified intermediary for Beverly 2040, LLC, San Diego. The 88-unit property sold for $7 million. Mike McClain of Marcus & Millichap represented the seller, WGA North First Avenue LP, San Diego. Robert Brauchli of Marcus of Millichap represented the buyer. Oxford Place, 6801 N. 25th Dr., Phoenix, was purchased by Phoenix Queen LLC, Northridge Eight LLC and Luis A. Macaya Trust. The 120-unit property sold for $5.7 million. Ric Holway, Rich Butler and Adam Arkfeld of Marcus & Millichap represented the seller, National Voluntary Health Facilities II, New York City. Alon Shnitzer of Marcus & Millichap represented the buyers. Advantage Point Apartments, 5038 N. 55th Ave., Glendale, was purchased by Advantage Property Management LLC. The 208-unit property sold for $8 million. Adam Arkfeld, Rich Butler and Ric Hol- APRIL 2007 way of Marcus & Millichap represented the seller, National Voluntary Health Facilities II, and the secured the buyer. Crystal Creek Apartments, 10 E. Bell Rd., Phoenix, was purchased Jackson Square, San Francisco. The 273-unit property sold for $20.05 million. The seller was Fairfield Residential, San Diego. Todd Braun and Jim Crews of Cushman & Wakefield’s Southwest Apartment Group negotiated the sale transaction. Villatree Apartments, 1750 S. Price Rd., Tempe, was purchased by PEM Real Estate Group, Scottsdale. The 150-unit property sold for $10.4 million. Tyler Anderson and Sean Cunningham of CB Richard Ellis represented the seller, NHP Villa LP, Frisco, Texas. Trillium Residential LLC announced a partnership with The Plaza Companies and Vestar Development Company to develop a mixed-use project at 43rd Avenue and Thunderbird Road on the Arizona State University West Campus in Phoenix. The development will include approximately one million square-feet of retail, office space, senior living and multi-family residential. On-site.com recently introduced a new screening service tailored to landlords’ needs that analyzes raw data provided by such sources as credit bureaus, fraud databases, landlord/tenant court records, criminal courthouses, sex offender registries and terrorists watch lists. On-site.com will automatically offer SureDeposit’s security deposit alternative services during its online screening and leasing processes at communities that utilize both programs as part of a recentlyannounced strategic alliance. MyNewPlace announced the release of MyNewSite, a cost-effective Web site for multi-housing marketing and technology professionals. Apartments.com announced the launch of Apartment Style, an interactive lifestyles center that features categories of rental specifics topics such as landlords, leases, budgeting and moving as well as articles on gardening, health and fitness, decorating and entertaining. AMA Contact Us Today for a Free Catalog! 1010 East 62nd Street, Los Angeles, CA 90001-1598 Phone: 1-800-624-5269 • Fax: 1-800-624-5299 APARTMENT NEWS 9 NEW MEMBERS Regular Members AAA DEVELOPERS, LLC CHUPAROSAS HOLLAND RESIDENTIAL 19 Georgetown Irvine, CA 92612 Phone: 949-322-1144 Fax: 949-725-0851 Contacts: Greg or Theresa Sharp Units: 18 Mgmt. Co.: Independent Owner 2222 S. Dobson Rd. Chandler, AZ 85248 Phone: 480-292-7190 Fax: 480-292-8475 Units: 258 Mgmt. Co.: The P.B. Bell Companies 2644 Elmira St. Denver, CO 80238 Phone: 303-520-6809 Contact: Tracey Logan GARDNER, SUSAN B. ARCHSTONE ARROWHEAD 7701 W. St. John Rd. Glendale, AZ 85308 Phone: 623-486-9400 Fax: 623-322-4404 Units: 472 Mgmt. Co.: Archstone Communities CHIU, STELLA 2735 E. Main St., # 7 Mesa, AZ 85213 Phone: 480-654-0822 Fax: 480-615-3257 Contact: Stella Chiu Mgmt. Co.: Independent Owner 909 N. Patencio Rd. Palm Springs, CA 92262 Phone: 760-325-0680 Fax: 760-325-0680 Contact: Susan Gardner Units: 19 Mgmt. Co.: Independent Owner GOODING, MARYALYCE AND WILLIAM 12001 N. 55th Pl. Scottsdale, AZ 85254 Phone: 480-948-1975 Contact: Mary Gooding Units: 2 Mgmt. Co.: Independent owners JULIAN-DREW C/O Tiburon Apts. 128 S. 5th Ave. Tucson, AZ 85701 Phone: 520-882-6480 Units: 11 Mgmt. Co.: Scotia Group Management, LLC LADERA DEL NORTE 11222 N. 16th Ave. Phoenix, AZ 85029 Phone: 602-626-5923 Units: 30 Mgmt. Co.: Dunlap & Magee Property Management LAWRENCE, JOE AND DEUTSCH, JILL 12802 N. 71st St. Scottsdale, AZ 85254 Phone: 480-323-6775 Contact: Joe Lawrence Units: 16 Mgmt. Co.: Independent owners MONTANA WOOLF, LLC 2600 Lochleven Way Henderson, NV 89044 Phone: 702-232-4337 Fax: 866-755-3756 Contacts: Kristina and William Woolf Units: 2 Mgmt. Co.: Independent owners MADDEN, ROBERT 29121 Promenade Rd. Menifee, CA 92584 Phone: 951-672-9250 Contact: Robert Madden Units: 1 Mgmt. Co.: Independent Owner MARCHAND, SHEILA 8803 E. Fairway Blvd. Sun Lakes, AZ 85284 Phone: 480-802-6723 Contact: Sheila Marchand Units: 1 Mgmt. Co.: Independent Owner MONTELINA AT THE CANYONS 19920 N. 23rd Ave. Phoenix, AZ 85027 Phone: 623-322-8951 Fax: 623-322-8954 Units: 396 Mgmt. Co.: Gray Clow Residential LLC O'BRIEN FAMILY TRUST P.O. Box 3862 Seal Beach, CA 90740 Phone: 714-209-7460 Fax: 714-242-9300 Contacts: John or Jayne O'Brien Units: 5 Mgmt. Co.: Independent Owner POPP, RANDALL W. 8606 Northiem Rd. Newton, WI 53063 Phone: 920-860-1253 Fax: 920-726-4146 Contact: Randall Popp Units: 1 Mgmt. Co.: Independent Owner RELIABLE PROPERTY RESCUE P.O. Box 26083 Scottsdale, AZ 85255 Phone: 480-277-7800 Fax: 480-585-2584 Contact: Kim Vallandingham Units: 10 Mgmt. Co.: Independent Owner TATUM PLACE 16801 N. 49th St. Scottsdale, AZ 85254 Phone: 602-482-0372 Fax: 602-482-7647 Units: 164 Mgmt. Co.: NNC Management Company TIARE MANAGEMENT GROUP P.O. Box 22043 Phoenix, AZ 85028 Phone: 602-374-7097 Fax: 602-374-7527 Contact: Jim Sidow Associate Members JOHNSON CAPITAL 5080 N. 40th St., Ste. 300 Phoenix, AZ 85018 Phone: 602-522-0071 Fax: 602-957-1113 Contact: Luke Donahue Business Code: Mortgages/Banking SENIOR OUTLOOK MAGAZINE 8222 S. 48th St., #250 Phoenix, AZ 85044 Phone: 602-277-4404 Fax: 602-277-8868 Contact: Cindy Hodges Business Code: Advertising AMA www.azama.org 14 APARTMENT NEWS APRIL 2007 Review List of Provisional AMA Members Editor’s note: All applicants who are applying to be Regular or Associate members of the Arizona Multihousing Association must complete the application and pay applicable dues. The applicant shall agree to abide by the provisions of the Articles of Incorporation, the Bylaws of the association, and by the Code of Conduct prescribed by the association. The applicant will then be classified as a Provisional member. During this period, the Provisional member will have the rights and responsibilities of full membership. Within 60 days of applying for membership, the names of the Provisional members will be published in Apartment News, and existing members will be encouraged to provide comments on the suitability of the application. If no negative comments are received from existing members within 90 days of membership application, the Provisional member will be deemed automatically approved into membership. If any negative comments are received, the Ethics Review Board must review the application within 120 days from the receipt of the negative comment and recommend to the Board of Directors the acceptance or rejection of the application. If the Ethics Review Board does not recommend acceptance of a Provisional member, the Provisional member must be notified and given the opportunity to request a hearing pursuant to the Bylaws. If the directors reject an applicant, the AMA refunds all membership fees paid except for a $35 application-processing charge. The following Provisional members applied for affiliation during February or March 2007. Any AMA member in good standing can e-mail or send a letter commenting on the acceptability of any or all applicants seeking AMA Regular or Associate member status to the AMA Ethics Review Board. The e-mail goes to Wkaplan@azama.org. The mailing address is: Arizona Multihousing Association, Ethics Review Board, 5110 N. 44th St., Ste. L160, Phoenix, AZ 85018. Provisional Regular Members ACACIA GARDENS CEDAR COURT APARTMENTS JAY, DD REMT WESTERN PALMS 1515 W. Missouri Ave. Phoenix, AZ 85015 Phone: 602-264-5756 Fax: 602-297-8901 Units: 44 Mgmt. Co.: Sullens & Euchner, Inspired Management Services 5215 W. Peoria Ave. Glendale, AZ 85302 Phone: 623-435-7253 Fax: 623-934-8084 Units: 114 Mgmt. Co.: Building Management Svcs. 72 E. Calle Del Capullo Green Valley, AZ 85614 Phone: 520-777-4478 Contact: DD Jay Units: 4 Mgmt. Co.: Independent Owner 7904 E. Chaparral Rd., #219 Scottsdale, AZ 85250 Phone: 888-426-6139 Contact: Sandra Sherwood Mgmt. Co.: Independent Owner EMERALD APARTMENTS RIVERVIEW VILLAS MORGAN, MATTHEW R. & ELISA S. 1310 W. Ajo Way 2530 N. 3rd St., #1A Phoenix, AZ 85004 Phone: 602-230-1988 Fax: 602-230-9449 Units: 16 Mgmt. Co.: Property Management Specialists AMA ADOBE HIGHLANDS APARTMENTS 1030 S. Dobson Rd. 1618 Goldrush Rd. Bullhead City, AZ 86442 Phone: 928-758-7558 Fax: 928-758-8034 Units: 125 Mgmt. Co.: Building Management Svcs. Mesa, AZ 85202 Phone: 480-833-4960 Fax: 480-833-6902 Units: 324 Mgmt. Co.: Building Management Svcs. 7908 S. 52nd Ave. Laveen, AZ 85339 Phone: 602-321-1750 Fax: 602-395-5853 Contact: Matthew Morgan Units: 1 Mgmt. Co.: Independent owners FIRESIDE EAST APARTMENTS 8400 E. Prentice Ave., Ste. 900 Greenwood Village, CO 80111 Phone: 303-290-9007 Fax: 720-488-2016 Contact: Drake Powell 7740 E. Glenrosa Ave. Scottsdale, AZ 85251 Phone: 480-994-4701 Fax: 480-425-0113 Units: 76 Mgmt. Co.: Building Managements Svcs. BERLANGA, JOE E. FIRST AVENUE APARTMENTS 1753 E. Cortez Dr. Casa Grande, AZ 85222 Phone: 520-280-9677 Contact: Joe Berlanga Units: 1 Mgmt. Co.: Independent Owner 633 W. 1st Ave. Mesa, AZ 85210 Phone: 480-827-0272 Fax: 480-827-3615 Units: 52 Mgmt. Co.: Calicopa Property Management BARON PROPERTY SERVICES, LLC Tucson, AZ 85713 Phone: 520-294-9010 Fax: 520-294-2513 Units: 80 Mgmt. Co.: Scotia Group Management, LLC SANTA CRUZ VISTA MORNINGSIDE APARTMENTS 7709 E. Glenrosa Ave. Scottsdale, AZ 85251 Phone: 480-994-4701 Fax: 480-425-0113 Units: 22 Mgmt. Co.: Building Management Services 1240 W. Ajo Way Tucson, AZ 85713 Phone: 520-889-3058 Fax: 520-741-7549 Units: 56 Mgmt. Co.: Scotia Group Management, LLC BRENTWOOD APARTMENTS 11821 N. 28th Dr. Phoenix, AZ 85029 Phone: 602-993-2202 Fax: 602-993-2166 Units: 224 Mgmt. Co.: Dick James and Associates CALICOPA PROPERTY MANAGEMENT 707 Wilshire Blvd., Ste. 5270 Los Angeles, CA 90017 Phone: 213-236-9720 Fax: 213-236-9724 Contact: John Peterson CAMELBACK COVE APARTMENTS 4802 N. 12th St. Phoenix, AZ 85014 Phone: 602-279-6606 Fax: 602-230-0978 Units: 270 Mgmt. Co.: Maxx Properties CANYON PINES APARTMENTS 17840 N. Black Canyon Hwy. Phoenix, AZ 85023 Phone: 602-866-0556 Fax: 602-843-4907 Units: 108 Mgmt. Co.: Building Management Svcs. APRIL 2007 GALLERIA APARTMENTS 10654 N. 60th Ave. Glendale, AZ 85304 Phone: 623-486-3165 Fax: 623-979-6307 Units: 194 Mgmt. Co.: Building Management Svcs. GALLERIA NORTH APARTMENTS 10854 N. 60th Ave. Glendale, AZ 85304 Phone: 623-486-3165 Fax: 623-979-6307 Units: 184 Mgmt. Co.: Building Management Svcs. GOODING, JOHN 4757 E. Greenway Rd., #103-49 Phoenix, AZ 85032 Phone: 602-344-9000 Fax: 623-518-6860 Contact: John Gooding Units: 1 Mgmt. Co.: Independent Owner MIRASOL APARTMENTS 8750 E. McDowell Rd. Scottsdale, AZ 85257 Phone: 480-946-3274 Fax: 480-946-7114 Units: 125 Mgmt. Co.: ParaWest Management MISSION CREEK 1451 W. Ajo Way Tucson, AZ 85713 Phone: 520-294-7041 Fax: 520-294-2018 Units: 200 Mgmt. Co.: Scotia Group Management, LLC ADVANCED REPAIR TECHNOLOGIES 947 S. 48th St., Ste. 103 Phoenix, AZ 85281 Phone: 480-829-0788 Fax: 480-829-0768 Contact: Jim Leonard Business codes: Bathroom Renovations & Countertop Repair/Refinish; Deck Resurfacing, Replacement & Repair; General ContractorLicensed/Bonded for Comm./Res. SANTA LUZ NOGA PROPERTY MANAGEMENT 8222 S. 44th St., Ste. 255 Phoenix, AZ 85044 Phone: 602-437-3800 Fax: 602-437-1537 Contact: Boaz Yadin 5650 S. Park Ave. Tucson, AZ 85706 Phone: 520-294-6300 Fax: 520-294-2698 Units: 176 Mgmt. Co.: ParaWest Management BETHANY PARK 5830 N. 67th Ave. Glendale, AZ 85301 Phone: 623-846-3929 Units: 172 Mgmt. Co.: Goldstar Management Group Provisional Associate Members NORTHERN TERRACE APARTMENTS 5220 W. Northern Ave. Glendale, AZ 85301 Phone: 623-931-9301 Fax: 623-931-8044 Units: 260 Mgmt. Co.: Building Management Services SHADOW RIDGE APARTMENTS 6505 E. Osborn Rd. Scottsdale, AZ 85251 Phone: 480-945-3883 Fax: 480-945-3884 Units: 232 Mgmt. Co.: Building Management Services SILVER CLIFFS APARTMENTS ORANGE TREE VILLA APARTMENTS 4181N. Granite Reef Rd. Scottsdale, AZ 85251 Phone: 480-994-9790 Fax: 480-874-9794 Units: 68 Mgmt. Co.: Building Management Services RALSTON, JON AND NICOLE 1423 W. Kandy Ct. Tucson, AZ 85745 Phone: 520-248-8137 Fax: 520-623-6541 Contact: Jon Ralston Units: 1 Mgmt. Co.: Independent owners RANCHO DEL SOL 11039 N. 87th Ave. Peoria, AZ 85345 Phone: 623-486-3088 Fax: 623-486-3980 Units: 152 Mgmt. Co.: Dunlap & Magee Property Management RED ROCK VILLAS 1570 Paseo Grande Bullhead City, AZ 86442 Phone: 928-763-1555 Fax: 928-763-2257 Units: 161 Mgmt. Co.: Building Management Services SMITH, WAYNE AND SANDRA P.O. Box 3088 Cypress, CA 90630 Phone: 602-228-6680 Fax: 714-994-3594 Contact: Wayne Smith Units: 4 Mgmt. Co.: Independent owners TINEO-JAVIDAN, RACHAEL 3560 N. Hacienda Pl. Tucson, AZ 85750 Phone: 520-881-0100 Fax: 520-575-0463 Contact: Rachael Tineo-Javidan Units: 1 Mgmt. Co.: Independent Owner COLDWELL BANKER COMMERCIAL SVCS. 2525 E. Camelback Rd., Ste. 150 Phoenix, AZ 85016 Phone: 602-850-2015 Fax: 602-241-2153 Contact: Sharon Allen Business Code: Real Estate Brokers/Commercial DEANS AND HOMER 340 Pine St. San Francisco, CA 84104 Phone: 800-345-2054 Fax: 800-789-0464 Contact: Dan Coleman Business Code: Renters Insurance ISLAND POOLS 8729 E. Manzanita Dr. Scottsdale, AZ 85258 Phone: 480-483-1796 Fax: 480-483-9378 Contact: Dan Osborn Business codes: Swimming Pool Chlorination/Equipment; Swimming Pool Deck Resurfacing; Swimming Pool Design, Const. & Remodel; Swimming Pool Repair & Remodel; Swimming Pool Resurfacing MAKEMYMOVEPHOENIX.COM LLC 880 S. Santa Anna St. Chandler, AZ 85224 Phone: 480-560-4278 Contact: Manny Rivera Business Code: Advertising PRO CEILINGS 616 W. Zion Ln. Queen Creek, AZ 85243 Phone: 480-767-2676 Fax: 801-729-0010 Contact: David Schaeler Business Code: Drywall Services AMA 5401 E. Van Buren St. Phoenix, AZ 85008 Phone: 602-244-8300 Fax: 602-244-0342 Units: 215 Mgmt. Co.: Greystar Real Estate Partners APARTMENT NEWS 15 SAFETY AMA FIVE STAR Certifies More Communities Six more apartment properties recently earned their AMA FIVE STAR certification for 2007. Joining or renewing their participation in the voluntary marketing/community outreach program are: Equity Residential Morningside Apartments, Scottsdale, Vicki Ybarra Sonoran Apartments, Phoenix, Lorri Keough MC Companies The Retreat at the Raven, Phoenix, Sonya Musich Scotia Group Management Country Club Apartments, Tucson, Joy Baker Deerfield Village Apartments, Tucson, Rebekah Tolbert Shadow Tree, Phoenix, Diane Reifenstahl As of early March, a total of more than 80 statewide communities are certified with approximately 30 working on their renewal or first-time affiliation. FIVE STAR encourages cooperation and neighborhood-based partnerships between apartment managers and their residents and nearby homeowners, businesses and other rental properties. It's to mutually benefit all who live and work in the area. FIVE STAR is another way to attract and retain quality renters. Among advantages of being in the program is a special discount of up to 30 percent on a community's comprehensive property and casualty insurance. Participating properties are saving, on average, $1,600 to more than $4,500 on their annual premiums, according to Associate Member Alliance Insurance Group, who administers the AMAendorsed membership benefit. Information is available by contacting Robert Griffin at rgriffin@allianceinsurance.biz or 602494-6706. To join FIVE STAR, contact program administrator Wayne Kaplan at wkaplan@azama.org. AMA Beware Of Puncture Wounds Editor's note: Information provided by SCF Arizona. Visit www.scfaz.com for additional safety tips. It's important to protect your hands and feet from the possibility of a puncture wound from a sharp object. Sharp objects such as nails and staples can cause serious injury if stepped on. There are two things you should know about puncture wounds: how to prevent them and what to do if you get one. PUNCTURE WOUND PREVENTION Remove nails from wood immediately when dismantling braces, guards, rails, forms and other items. Carefully move scrap lumber that may contain nails to a scrapheap away from pathways in your work area. Watch out for nails on the ground. They often land point up in mud, weeds, debris or on bare ground if they have wide heads. Keep your work area clear of dust and other things that might hide nails, so you can spot them more easily. Be especially careful around areas at the base of ladders or other places where you or others might step backward. Be extra careful using power tools that drive nails, staples or punches. Follow recommended precautions when using them. Wear appropriate footwear with sturdy soles. PUNCTURE WOUND TREATMENT Always treat a puncture wound with special care, even it doesn't seem to hurt very much. The point of a sharp object carries bacteria deep into your flesh where antiseptics can't reach. The surface wound may heal while an infection is developing underneath the skin. Clean the wound with soap and water, report it and keep an eye on it. If the wound doesn't seem to be healing or if there's reddening, welling or increased pain, you may be developing an infection and you must see a doctor. If you work around sharp objects, have a tetanus booster shot every five to 10 years to prevent serious complications from puncture. Crime-Free Multi-Housing Program PHASE ONE SEMINAR SCHEDULE 2007 MESA May 16 July 15 Sept. 19 Nov. 28 Seminars held at: Mesa Police Academy, 3260 N.40th St. (McDowell Rd. at Greenfield Rd.) For more information or to register, contact Debbie Neer at 480-644-2090. TEMPE* June 13 Sept. 26 Seminars held at: Tempe Fire/APS Joint Fire Training Center, 1340 E. University Dr. (northeast corner of Dorsey Lane and University Drive) *CFMHP training for Chandler and Gilbert properties conducted in Tempe. TUCSON April 12 July 12 Oct. 11 Seminars held at: Midtown Police Substation, 1100 S. Alvermon Way (north of East 22nd St.). For more information or to register, contact Becky Noel, 520-7914806, ext. 1019 or rebecca.noel@tucsonaz.gov. 16 APARTMENT NEWS APRIL 2007 LEGAL Recovering Rent After Lease Expiration ANDY M. HULL Attorney When a renter moves out and fulfills the lease, he or she is not normally obligated to pay any additional rent to the landlord. However, a new Arizona Appellate Court ruling may, in some instances, allow management to charge extra rent. The Arizona Residential Landlord and Tenant Act, under 33-1373, does allow a landlord to charge rent until the lease expires or he or she re-rents the unit when the resident breaches the lease. Additionally, if a renter on a monthto-month rental agreement does not give a 30-day notice under 33-1375, management can charge the individual up to an extra month's rent. What happens when an individual pays all the rent due under the lease and moves, but leaves the apartment damaged or so dirty that the landlord cannot rerent it until cleaned? The Arizona Court of Appeals in SDR Associates v. ARG Enterprises, Inc. decided that a resident would be responsible for lost rental income. The court stated that a renter's failure to return the property to its original conditions, as required by the lease, entitled the landlord to recover lost rent during the time necessary to restore the premises. In the aforementioned case, it took the landlord two months to make repairs. During that period, the owner was unable to lease the apartment unit. Keep in mind the law requires a resident to return the premises in the same condition as move-in, normal wear and tear accepted. There is, however, no exact formula used by the courts to determine normal wear and tear. Some factors are the condition at move-in and the length of time the resident occupied the unit. Obviously, a person who lived in a rental for four years would have more wear and tear that a person with a six-month occupancy in a new apartment. on the move-in statement. Since George really can't cook, he orders out for each meal. Not only can't George cook, he can't take the time to clean up after each meal. At the end of six months, George Cantcook gives proper notice and moves. However, Hungry Arms Villa has to replace the food-stained carpet, repaint the walls and fumigate the unit. Hungry Arms' manager, Ray Chill Rayjun, hires Peachy Keehns Cleaning Service, which takes one month to restore the unit to rent-ready condition. Hungry Arms sues and receives an additional one month's rent from Judge Mary Gold-Flower. AMA Andy M. Hull Attorney at Law 602-230-0088 EXAMPLE Consider the following example: George Cantcook rents a unit at the Hungry Arms Villa for six months. The unit is brand new with no damages listed Illegal Aliens: Maintain Strict Rental Qualification Policy SCOTT CLARK Attorney While the issue of renting to illegal aliens has generated a lot of controversy around the country, a landlord has never been found in violation of any law for renting to an illegal alien in Arizona. This does not mean to suggest that management should or should not rent to these individuals. Recently, certain municipalities around the country have adopted ordinances that would, in fact, prohibit a landlord from renting to an illegal alien (and businesses from hiring the same). All of these ordinances are facing court challenges, and it could be years before the legality of such measures is settled. To this author's knowledge, no Arizona municipality has yet adopted such an ordinance. Philosophical issues aside, the AMA and most industry professionals believe landlords do not have the resources or expertise to determine whether or not immigration documents are genuine and should not be burdened with a strict liability for proving they are. However, it is welladvised for landlords to maintain a strict rental qualification policy that imposes on the applicant the burden to establish to them that he or she has the qualifications to rent the apartment. In most instances, management cannot generate a credit report without a Social Security number; therefore, it will be unable to assess the creditworthiness of the applicant. If the applicant cannot provide the Social Security number, the inquiry may stop right there. However, there will be instances when the applicant can establish his or her creditworthiness without providing a Social Security number. The landlord should be receptive to some other manner by which applicants can establish that they are qualified to rent the unit. Assuming the applicant has the qualifications from a credit standpoint, a question as to the “legal” presence of the applicant in the United States may present itself. While it is difficult to imagine that this would be on the list of qualifying factors, the individual may show the landlord a green card or a B1/B2 visa. six months, but the individual can extend it. For applicants with a B1/B2 visa, some landlords create lease expirations that coincide with the visa expiration. If the applicant meets the qualification standards, it is not recommended that the landlord attempt to determine whether or not the applicant can be in the United States legally. This would necessarily entail some inquiry by the landlord, and at the present time there is not a practical resource to make this determination, nor is it legally required. The focus should remain on the applicant meeting the qualification standards and nothing more. This is further advisable given the potential fair housing issues that could arise based upon national origin. AMA Scott M. Clark Attorney at Law 602-957-7877 GREEN CARDS, B1/B2 VISA The green card authorizes a person to work in the United States for a relatively long period of time. A B1/B2 visa authorizes a person to live and work in the United States, but is generally set up for a shorter term-stay. It also is intended to allow for visiting relatives, obtaining medical treatment, attending seminars or for other business purposes. This type of visa is not a permanent residence card. The typical time allowed to stay under such a visa is one to AMA LEGAL ADVICE CENTER Members seeking legal advice on landlord-tenant issues can contact AMA member attorneys through the AMA Web site at www.azama.org. The attorneys will provide advice free of charge. To contact them, log-on to the AMA Web site and sign into the member area. Once inside, click on the member menu and select the Legal Advice link. The page will explain the process for contacting the attorneys. Members without Internet access can contact the AMA office for a list of participating attorneys. The phone number is 602-296-6205 or 800-326-6403. Landlords and residents not in membership can contact the following organizations for information on landlord-tenant issues: VALLEY Community Information and Referral Service, 602-263-8856 Neighborhood Services Housing Hotline, 602-262-7210 (Phoenix residents only) Community Legal Services, 602-258-3434 (ability to pay basis) TUCSON Community Information and Referral, 520-881-1794 Lawyer’s Referral Service of the Pima County Bar Association, 520-623-4625 Southern Arizona Legal Aid, 520-623-9461 APRIL 2007 APARTMENT NEWS 17 Reasonable Accommodations Under The Fair Housing Act: How Far Does It Go? MATT KOGLMEIER Attorney DENNY DOBBINS Attorney April 11 marks the 39th anniversary of the enactment of the federal Fair Housing Act. The Act has gone through some significant changes and has been the subject of important litigation to interpret and enforce the spirit and letter of the law. In 1988, amendments to the Act added handicap and familial status as protected classes. The Act defines “handicap” as: The law requires a landlord to make reason able accommodations in rules, practices and policies when necessary to afford such a person equal opportunity to use and enjoy a dwelling. Failure to do so constitutes discrimination. The question landlords may have is, “What is a reasonable accommodation and how far does it go?” Assume that a renter has a handicap and receives his social security income between the 10th and 14th of each month. Rent is due on the first day of each month under the terms of his written rental agreement. As a result, the resident wants to pay his rent late and contends that he should be not be subject to the late-charge provision of the lease, since this qualifies as a reasonable accommodation. He argues that this is a reasonable accommodation in the rules, practices and policies of the landlord to allow him equal opportunity to use and enjoy the dwelling. 1. Any physical or mental impairment that substantially limits on or more of a person's major life activities. 2. A record of having such an impairment; or 3. Being regarded as having such an impairment. 18 APARTMENT NEWS The landlord does not agree. The issue is then whether the Fair Housing Act mandates acceptance of the late rent without late fees agreed to in the contract. Traditionally, reasonable accommodations have included things such as allowing an assistive animal in a community with a no pet policy; allowing a resident who uses a wheelchair to widen a doorway or make other physical modifications to the apartment; or to provide a parking space closer to the renter's apartment. All of these accommodations allow the individual to enjoy the dwelling. Reasonable accommodations have typically not included financial benefits afforded to the handicapped person that management does not afford to other residents. For example, all renters, whether handicapped or not, must financially qualify for approval of residency. Additionally, the lease requires a handicapped person to maintain the rental property in a reasonable manner to the same extent as a non-handicapped person, and all renters must act in a way that will not create a health or safety hazard to other residents. In addressing the issue of whether a handicapped resident is immune from late charges as a reasonable accommodation because he does not receive his Social Security check in time to pay the rent in a timely manner, the answer is most likely no. Anyone's ability to enjoy the use of the premises is contingent upon the compliance with his or her financial obligations under the terms of the lease. The argument that a handicapped resident should receive a financial benefit because of a disability is simply not the intent of the law. If that was the case, one could then argue that since a disabled person does not receive sufficient income to pay the rent, a landlord should charge him or her less than another resident with a similar apartment so the disabled person can have an equal opportunity to use and enjoy a dwelling. Lastly, the reasonable accommodation must be related to the disability. In the question raised above, failure to pay rent on time is not related to the disability, but to the timing of the receipt of the disabled person's income or the budgeting of the individual. It is not the disability that causes the delivery of the payment on any particular date, but the government agency that chooses when to send it. Issues of reasonable accommodations are complex, and management should carefully consider them with the advice of an attorney. Compliance with the Fair Housing Act is the goal, and regardless of the request, you must examine the situation before allowing or disallowing a requested accommodation. It is wise to consult with your attorney even for issues that appear to be simple. AMA Matt Koglmeier and Denny Dobbins Attorneys at Law 480-962-5353 APRIL 2007 PRODUCTS & SERVICES GUIDE The AMA suggests that members using services listed in the Products & Services Guide request proof of workers’ compensation insurance and contractor’s license prior to contracting work. Reader notice: Under Arizona law, all residential and commercial contractors are required to be licensed by the state unless they fall under the handyman exemption for projects which require no building permit and are less than $750 for the total contract price. For more information or to verify the license status of an Arizona contractor, call 602-542-1525 or 888-271-9286 (toll-free outside Maricopa County) or visit www.rc.state.az.us. 24 HR RESTORATION (FIRE, FLOOD ETC.) Abracadabra Restoration Statewide* . . . . . . . . . . . . . . . . .(877) 378-3737 American Technologies & Restoration Statewide* . . . . . . . . . . . . . . . . .(623) 434-9445 Argus Contracting, LLC Statewide* . . . . . . . . . . . . . . . .(480) 921-4116 Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . .(480) 775-8000 BELFOR Property Restoration International* . . . . . . . . . . . . . . .623) 434-3333 BELFOR Property Restoration (Tucson) International* . . . . . . . . . . . . . . .(520) 408-6900 Desert Dry Restoration Valleywide* . . . . . . . . . . . . . . . .(602) 765-6162 Emergency Restoration Experts Statewide* . . . . . . . . . . . . . . . .(480) 507-9082 Felton Antrim 1-800BOARDUP Valleywide* . . . . . . . . . . . . . . . .(602) 440-3333 Harbro Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 449-3900 Instar Services Group Nationwide* . . . . . . . . . . . . . . .(866) 467-8275 Pinnacle Restoration Statewide* . . . . . . . . . . . . . . . . .(480) 988-5304 A/R - CREDIT CARD / CHECK PROCESSING & COLLECTIONS FARS Marketing / FEDeCHEX Nationwide* . . . . . . . . . . . . . . .(480) 503-1651 ACCESS CONTROL Multicom, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 244-1100 ACH PROCESSING ServiceFirst Solutions, Inc. Nationwide* . . . . . . . . . . . . . . .(866) 982-4400 ADVERTISING Apartment Home Living Statewide* . . . . . . . . . . . . . . . . .972) 331-7370 Apartment Showcase Tucson* . . . . . . . . . . . . . . . . . . .(520) 887-8500 apartments.com / The Arizona Republic Phoenix . . . . . . . . . . . . . . . . . . .(602) 444-8714 For Rent Media Solutions (Phoenix) Metro Phoenix* . . . . . . . . . . . . .(602) 277-8797 For Rent Media Solutions (Tucson) Tucson* & Surrounding Area* . .520) 577-9600 Greater Phoenix Apartment Guide Valleywide . . . . . . . . . . . . . . . .(602) 274-3586 Greater Tucson/Sierra Vista/Green Valley Apartment Guide Tucson . . . . . . . . . . . . . . . . . . . .(520) 615-1605 MAKEMYMOVEPHOENIX.COM LLC Metro Phoenix* . . . . . . . . . . . . .(480) 560-4278 Move, the New RENTNET Nationwide* . . . . . . . . . . . . . . .(800) 978-7368 New Times Inc. Phoenix . . . . . . . . . . . . . . . . . . .(602) 744-6540 ParaRentar.com Metro Phoenix* . . . . . . . . . . . . .(602) 277-8797 Rent.com, an eBay company Nationwide* . . . . . . . . . . . . . . .(206) 850-3147 Senior Outlook Magazine Statewide* . . . . . . . . . . . . . . . . .(602) 277-4404 The Apartment Shopper.com Nationwide . . . . . . . . . . . . . . . .(480) 710-1177 Tucson Newspapers/Apartments.com Tucson* & Surrounding Area* .(520) 573-4581 ADVERTISING ANALYSIS & TRAINING CallSource AZ*, CO* & UT* . . . . . . . . . . . .(888) 559-4744 U of A / CSIL / Off-Campus Housing Metro Tucson* . . . . . . . . . . . . . .(520) 626-1513 ADVERTISING SPECIALTIES & PREMIUMS Distinct Business Images, Inc. Nationwide* . . . . . . . . . . . . . . .(480) 350-9777 Snyder Promotional Products Nationwide* . . . . . . . . . . . . . . .(602) 265-8818 APRIL 2007 AIR CONDITIONING/HEATING SYSTEMS, PARTS & SUPPLIES Cooling Tower Products Phoenix . . . . . . . . . . . . . . . . . . .(602) 268-1584 Home Depot Supply / Hughes MRO Valleywide* . . . . . . . . . . . . . . . .(602) 305-9420 The Home Depot Supply Statewide . . . . . . . . . . . . . . . . . .(800) 431-3000 AIR CONDITIONING/HEATING-CENTRAL SERVICES Home Depot Supply / Hughes MRO (Tucson) Tucson* & Surrounding Area* . .(877) 766-3991 AIR CONDITIONING/HEATING CENTRAL SYSTEMS ACM (Air Conditioning Maintenance Company Inc.) Tucson* & Surrounding Area* .(520) 631-0753 Badger Heating/Cooling Valleywide . . . . . . . . . . . . . . . . .480) 855-1671 Tucson Appliance Company/Tucson Heating & Cooling/Tucson Furniture Tucson* & Surrounding Area* . .(520) 881-1207 AIR CONDITIONING/HEATING GENERAL SERVICES All About Air, LLC East Valley* . . . . . . . . . . . . . . . .(480) 357-8705 Archie's HVAC & Electric Valleywide* . . . . . . . . . . . . . . . .(480) 921-8350 Arid Climate Services Valleywide* . . . . . . . . . . . . . . . .(623) 465-1324 Mangu Air Conditioning & Heating PHX* & Surrounding Area* . . . .602) 943-0310 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . .(602) 944-6004 Schneider HVAC & Mechanical Valleywide* . . . . . . . . . . . . . . .(623) 218-6290 Sunstate Mechanical Services Statewide* . . . . . . . . . . . . . . . . .(480) 998-9620 Tucson Appliance Company/Tucson Heating & Cooling/Tucson Furniture Tucson* & Surrounding Area* . .(520) 881-1207 United Air Conditioning Valleywide* . . . . . . . . . . . . . . .(480) 966-2723 AIR DUCT CLEANING Venturi Clean / Venturi Technologies Valleywide* . . . . . . . . . . . . . . . .(480) 820-5555 ALARM SYSTEMS Accel Communications, Inc. Valleywide* . . . . . . . . . . . . . . . .(623) 582-1420 Inovonics Wireless Corp. Nationwide* . . . . . . . . . . . . . . .(800) 782-2709 Multicom, Inc. Valleywide* . . . . . . . . . . . . . . . .602) 244-1100 ANSWERING SERVICES Level One Nationwide . . . . . . . . . . . . . . . .(866) 236-8200 APARTMENT BROKERAGES Axxiom Partners, LLC AZ*, NV*, NM* & So. Cal* . . . .(480) 425-5539 Sperry Van Ness Nationwide* . . . . . . . . . . . . . . .(480) 425-5500 Sperry Van Ness Nationwide* . . . . . . . . . . . . . . .(480) 682-0324 APPLIANCE SALES JG Appliance AZ*, CA* & TX, Nationwide* . .(888) 484-5459 APPLIANCE SALES, RENTALS, SERVICE & PARTS Appliance Parts Company Statewide* . . . . . . . . . . . . . . . . .480) 755-0005 Appliance Warehouse of America, Inc. Nationwide* . . . . . . . . . . . . . . .(800) 693-4343 AZ PARTSMASTER (Phoenix) Statewide* . . . . . . . . . . . . . . . . .(602) 233-3580 AZ PARTSMASTER (Tucson) Tucson* & Surrounding Area* . .(520) 573-5828 Azuma Leasing Nationwide* . . . . . . . . . . . . . . .(800) 707-1188 Coinmach Laundry Corp. Nationwide* . . . . . . . . . . . . . . .(602) 722-6959 General Electric Company International* . . . . . . . . . . . . . . .(480) 367-2900 Great Western Appliance Valleywide* . . . . . . . . . . . . . . .(602) 276-3783 Home Depot Supply / Hughes MRO Valleywide* . . . . . . . . . . . . . . . .(602) 305-9420 Home Depot Supply / Hughes MRO (Tucson) Tucson* & Surrounding Area* . .(877) 766-3991 The Home Depot Supply Statewide . . . . . . . . . . . . . . . . .(800) 431-3000 R & B Wholesale Statewide* . . . . . . . . . . . . . . . . .602) 272-1200 Sears Contract Sales Statewide . . . . . . . . . . . . . . . . . .623) 322-2526 Tucson Appliance Company/Tucson Heating & Cooling/Tucson Furniture Tucson* & Surrounding Area* . .(520) 881-1207 WEB Intelligent Laundry Systems Nationwide* . . . . . . . . . . . . . . .(602) 279-3399 WEB Intelligent Laundry Systems (Tucson) Nationwide* . . . . . . . . . . . . . . .(520) 623-6115 APT. & LEASING OFFICE REMODEL & DESIGN Eagle Valley Construction, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 730-0594 APT. FIRE/WATER DAMAGE RESTORATION & REPAIR Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 775-8000 BELFOR Property Restoration International* . . . . . . . . . . . . . . .(623) 434-3333 BELFOR Property Restoration (Tucson) International* . . . . . . . . . . . . . . .(520) 408-6900 Eagle Valley Construction, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 730-0594 Instar Services Group Nationwide* . . . . . . . . . . . . . . .(866) 467-8275 ARCHITECTURAL & CONSTRUCTION Clark-Wayland, Inc. Statewide . . . . . . . . . . . . . . . . . .(602) 840-1010 MT Builders Scottsdale . . . . . . . . . . . . . . . . .(480) 443-3376 Todd & Associates, Inc. Nationwide* . . . . . . . . . . . . . . .(602) 952-8280 ASPHALT & PAVING, PARKING LOT & DRIVEWAY SVS/SWEEP Ace Asphalt of Arizona, Inc. PHX* & Statewide* . . . . . . . . . .602) 243-4100 Ace Asphalt of Arizona, Inc. (Tucson) Tucson* & Surrounding Area* . .(520) 747-7700 All City/Tri City Power Sweep Valleywide* . . . . . . . . . . . . . . .(602) 678-0059 American Asphalt Paving and Sealcoating Statewide* . . . . . . . . . . . . . . . . .(602) 256-7376 Arizona Asphalt, Inc. Statewide* . . . . . . . . . . . . . . . . .(602) 266-1810 Bates Paving & Sealing, Inc. Statewide* . . . . . . . . . . . . . . . . .(520) 741-2100 Cactus Asphalt Statewide* . . . . . . . . . . . . . . . . .623) 907-2800 Jeeper's & Associates, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 996-1288 Southwest Slurry Seal, Inc. Statewide* . . . . . . . . . . . . . . . . .(623) 582-1919 Sunland Asphalt Statewide* . . . . . . . . . . . . . . . . .(520) 547-1905 TDT Paving Inc. Statewide* . . . . . . . . . . . . . . . . .(800) 209-7074 ATTORNEYS Abernethy & Green P.L.C. Metro Phoenix* . . . . . . . . . . . .(602) 266-2222 Andrew Hull Attorney at Law Valleywide* . . . . . . . . . . . . . . . .(602) 230-0088 Cullimore & Weich Western U.S.* . . . . . . . . . . . . . .(480) 759-1983 Dwight W. Connely, Attorney at Law Tucson . . . . . . . . . . . . . . . . . . . .(520) 325-5777 Eugene A. Petrovits, P.C. Valleywide* . . . . . . . . . . . . . . . .(602) 996-7971 J. Mark Heldenbrand Attorney at Law Valleywide* & Tucson* . . . . . . .(602) 254-3400 Keith A. Hammond, P.C. Flagstaff . . . . . . . . . . . . . . . . . . .(928) 556-0983 King & Frisch, P.C. Tucson* & Surrounding Area* . .(520) 790-4061 Law Offices of Albert H. Hartwell, Jr. Tucson* . . . . . . . . . . . . . . . . . . .(520) 884-7250 Law Offices of Koglmeier, Dobbins & Smith, P.L.C. Statewide* . . . . . . . . . . . . . . . . .(480) 962-5353 Law Offices of Scott M. Clark Statewide* . . . . . . . . . . . . . . . . .(602) 957-7877 Michael A. Parham Attorney at Law Valleywide . . . . . . . . . . . . . . . .(602) 265-6804 Tacker & Associates Statewide* . . . . . . . . . . . . . . . . .(602) 385-3660 Williams & Associates Scottsdale* . . . . . . . . . . . . . . . . .(480) 994-4732 AUTOMATIC GATES & ACCESS CONTROL Automatic Gate Systems, Inc. Statewide* . . . . . . . . . . . . . . . . .(602) 267-7778 Diamondback Carport Repair, Inc. PHX & Tucson Areas* . . . . . . . .(602) 494-1556 Signal Gates (Phoenix) Valleywide* . . . . . . . . . . . . . . . .(602) 997-6891 Signal Gates (Tucson) Tucson* & Surrounding Area* . .(520) 628-3199 BACKFLOW PREVENTION-CERTIFIED TESTING Marlin Services Statewide* . . . . . . . . . . . . . . . . .(602) 470-1040 Metro Fire Equipment Statewide* . . . . . . . . . . . . . . . . .(480) 464-0509 RainForest Plumbing Valleywide . . . . . . . . . . . . . . . .(602) 253-9376 BALCONY & WALKING DECK REPAIR & RESURFACING Eagle Valley Construction, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 730-0594 BALCONY & WALKWAY DECK WATERPROOFING & RESURFACING Central Valley Specialties Statewide* . . . . . . . . . . . . . . . . .(602) 437-2046 BATH TUBS Apartments Resurfacing Inc. Valleywide* . . . . . . . . . . . . . . .(602) 468-0739 Get A Grip Resurfacing (Tempe) Valleywide* . . . . . . . . . . . . . . . .(480) 784-4747 NuSurface Phoenix Metro, LP Valleywide* . . . . . . . . . . . . . . . .(623) 374-2007 Sun Valley Resurfacing, Inc. Valleywide* . . . . . . . . . . . . . . . .(623) 934-2069 Sunmaster Valleywide* . . . . . . . . . . . . . . . .(602) 268-1427 BATHROOM RENOVATIONS & COUNTERTOP REPAIR/REFINISH Advanced Repair Technologies, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 829-0788 Apartments Resurfacing Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 468-0739 Arizona Perma Glaze Valleywide* . . . . . . . . . . . . . . . .(480) 833-0055 Get A Grip Resurfacing (Tempe) Valleywide* . . . . . . . . . . . . . . . .(480) 784-4747 Sun Valley Resurfacing, Inc. Valleywide* . . . . . . . . . . . . . . . .(623) 934-2069 Tile Renew Statewide* . . . . . . . . . . . . . . . . .(480) 610-6779 Top Coat Refinishing Valleywide* . . . . . . . . . . . . . . . .602) 442-1166 BICYCLE RACKS Exterior Systems Statewide* . . . . . . . . . . . . . . . . .(480) 990-3909 BIO-HAZARDOUS WASTE DECONTAMINATION American Bio-Recovery Association Nationwide* . . . . . . . . . . . . . . .(888) 979-2272 Bio-Clean Valleywide* . . . . . . . . . . . . . . . .(480) 358-0600 Crime Clean Valleywide* . . . . . . . . . . . . . . . .602) 992-1796 Emergency Restoration Experts Statewide* . . . . . . . . . . . . . . . . .(480) 507-9082 BLDG. INTERIOR & EXTERIOR MAINT., REPAIR & TURNKEY GSA Construction, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 981-4076 BLDG. INTERIOR & EXTERIOR RENOVATION & DESIGN Eagle Valley Construction, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 730-0594 GSA Construction, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 981-4076 KDT Construction & Consulting LLC AZ* & NV* . . . . . . . . . . . . . . . .(602) 438-1104 BOILER & PUMP SERVICES Benrich Service Co., Inc. Valleywide* . . . . . . . . . . . . . . . .(714) 241-0284 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 944-6004 RainForest Plumbing Valleywide . . . . . . . . . . . . . . . .(602) 253-9376 Sunstate Mechanical Services Statewide* . . . . . . . . . . . . . . . . .(480) 998-9620 BUILDING MATERIALS The Winroc Corporation Statewide* . . . . . . . . . . . . . . . . .(602) 477-0341 BUSINESS SCREENING & CREDIT REPORTS Merchants Information Solutions Nationwide* . . . . . . . . . . . . . . .(602) 744-3700 BUYING GROUP Buyers Access Nationwide . . . . . . . . . . . . . . . .(858) 793-6001 CABINET REPAIRS, DOORS & DRAWERS Home Depot Supply / Hughes MRO Valleywide* . . . . . . . . . . . . . . . .(602) 305-9420 Home Depot Supply / Hughes MRO (Tucson) Tucson* & Surrounding Area* . .877) 766-3991 NuSurface Phoenix Metro, LP Valleywide* . . . . . . . . . . . . . . . .623) 374-2007 Sunmaster Valleywide* . . . . . . . . . . . . . . . .(602) 268-1427 CABINET SALES & INSTALLATION K and E Cabinets Valleywide . . . . . . . . . . . . . . . .(480) 558-8325 APARTMENT NEWS 19 Republic Industries, Inc. Nationwide* . . . . . . . . . . . . . . .(480) 615-8600 CABLE TV Cox Communications (Phoenix) Valleywide* . . . . . . . . . . . . . . . .(623) 328-3803 Cox Communications (Tucson) Tucson* & Surrounding Area* . .(520) 629-8414 CARPET CLEANING/RESTORATION Arizona Carpet Care Valleywide* . . . . . . . . . . . . . . . .(602) 604-8331 Bravo, Inc. Tempe* . . . . . . . . . . . . . . . . . . .(602) 276-8993 Brock Interiors (Phoenix) Valleywide* . . . . . . . . . . . . . . . .602) 453-9660 Executive Carpet Services, LLC Valleywide* . . . . . . . . . . . . . . . .(602) 882-1804 Fosters Carpet Care & Repair Valleywide* . . . . . . . . . . . . . . . .(480) 497-4617 Legacy Carpet Care Valleywide* . . . . . . . . . . . . . . . .623) 826-8426 Pride Carpet and Upholstery Cleaning Valleywide* . . . . . . . . . . . . . . . .602) 843-3200 Rainbow International Restoration & Cleaning Tucson* & Surrounding Area* . .(520) 293-2737 Regal Carpet Cleaning Tucson* & Surrounding Area* . .(520) 292-2930 Rite-Way Carpet Dying & Cleaning Co., Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 685-0112 Schmitz Carpet Care Tucson* & Surrounding Area* . .(520) 623-3260 TFC Arizona (Tempe) Valleywide* . . . . . . . . . . . . . . . .(480) 831-7020 Venturi Clean / Venturi Technologies Valleywide* . . . . . . . . . . . . . . . .(480) 820-5555 CARPET, FLOOR COVERING & PATIO GRASS Brock Interiors (Phoenix) Valleywide* . . . . . . . . . . . . . . . .(602) 453-9660 Brock Interiors (Tucson) Tucson* & Surrounding Area* . .(520) 790-0740 Brown Sales Flooring Valleywide*, Flag* & Prescott* .(602) 914-4579 Desert Floors, Inc. Tucson . . . . . . . . . . . . . . . . . . . .(520) 918-1022 Distinctive Carpets, Inc. (Phoenix) Statewide* . . . . . . . . . . . . . . . . .(602) 323-0303 Distinctive Carpets, Inc. (Tucson) Statewide* . . . . . . . . . . . . . . . . .(520) 745-2600 J.R. McDade Flooring (Phoenix) Valleywide* . . . . . . . . . . . . . . . .(602) 258-7219 J.R. McDade Flooring (Tucson) Tucson* & Surrounding Area* . .(520) 294-6261 Puckett's Flooring Statewide* . . . . . . . . . . . . . . . . .(480) 990-8191 Redi Carpet Sales of Arizona Metro PHX & Flagstaff* . . . . . . .480) 350-9615 Redi Carpet -Tucson Tucson* & Surrounding Area* . .(520) 884-5556 Select Interiors / Select Installations Statewide* . . . . . . . . . . . . . . . . .(602) 278-1222 TFC Arizona (Tempe) Valleywide* . . . . . . . . . . . . . . . .480) 831-7020 TFC Arizona (Tucson) Tucson* & Surrounding Area* . .(520) 807-4442 Total Look Interiors Tucson* & Surrounding Area* . .(520) 323-9600 Wilkinson Floor Covering, Inc. Statewide* . . . . . . . . . . . . . . . . .(602) 438-2663 CARPORT REPAIR SERVICES Diamondback Carport Repair, Inc. PHX & Tucson Areas* . . . . . . . .(602) 494-1556 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 944-6004 SCI Construction Valleywide* . . . . . . . . . . . . . . . .(602) 243-0332 Sunmaster Valleywide* . . . . . . . . . . . . . . . .602) 268-1427 CC TV Arizona Broadband, LLC Valleywide* . . . . . . . . . . . . . . . .(480) 456-4220 Multicom, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 244-1100 CERAMIC TILE & BATH Sunmaster Valleywide* . . . . . . . . . . . . . . . .(602) 268-1427 CHILLER SERVICES Sunstate Mechanical Services Statewide* . . . . . . . . . . . . . . . . .(480) 998-9620 CLEANING SERVICES - BIOHAZARD Argus Contracting, LLC Statewide* . . . . . . . . . . . . . . . . .(480) 921-4116 Bio-Clean Valleywide* . . . . . . . . . . . . . . . .480) 358-0600 BIOPRO, LLC Statewide* . . . . . . . . . . . . . . . . .(602) 234-6856 CLEANING, JANITORIAL & MAINTENANCE SERVICES A to Z Housekeeping, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 866-8114 Genie Services Valleywide* . . . . . . . . . . . . . . . .(602) 841-5040 KANDO Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 896-4151 Madeline's Meticulous Valleywide* . . . . . . . . . . . . . . . .(480) 659-9141 Neat Cleaning Systems, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 840-4040 Smudge Cleaners Corporate Housekeeping, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 456-6856 Solis's Enterprises LLC Valleywide* . . . . . . . . . . . . . . . .(602) 576-2677 Sparkle Plenty Cleaning Valleywide* . . . . . . . . . . . . . . . .(602) 405-5005 Turn Key Apartment Services, LLC Tucson* & Surrounding Area* . .(520) 745-2068 Wife For Hire Cleaning Services Metro Phoenix* . . . . . . . . . . . .(480) 682-0013 CLEANING, JANITORIAL & MAINTENANCE SUPPLIES AZ PARTSMASTER (Phoenix) Statewide* . . . . . . . . . . . . . . . . .(602) 233-3580 AZ PARTSMASTER (Tucson) Tucson* & Surrounding Area* . .(520) 573-5828 Home Depot Supply / Hughes MRO Valleywide* . . . . . . . . . . . . . . . .(602) 305-9420 Home Depot Supply / Hughes MRO (Tucson) Tucson* & Surrounding Area* . .(877) 766-3991 The Home Depot Supply Statewide . . . . . . . . . . . . . . . . . .(800) 431-3000 Maintenance USA Nationwide* . . . . . . . . . . . . . . . .800) 283-4000 ZEP Manufacturing Statewide* . . . . . . . . . . . . . . . . .(602) 413-4306 COLLECTION AGENCIES Canyon State Professional Service Statewide* . . . . . . . . . . . . . . . . .(602) 995-8991 Debt Recovery Management, Inc. AZ*, UT*, WA*, OR* & CA* . . .(480) 905-3764 Financial Management Services, Inc. AZ* & NM* . . . . . . . . . . . . . . . .(602) 744-3786 National Credit Systems, Inc. Nationwide* . . . . . . . . . . . . . . .(480) 968-7561 Rapid Collection Systems, Inc. Nationwide* . . . . . . . . . . . . . . .(602) 279-3666 Scottsdale Collection Services Nationwide* . . . . . . . . . . . . . . .(480) 575-9840 U.S. Collections West, Inc. Southwest U.S.* . . . . . . . . . . . .(602) 995-3494 COMMERCIAL MORTGAGE BANKER Freestand Financial Nationwide* . . . . . . . . . . . . . . .(602) 324-1107 COMPUTER SERVICE & REPAIR FrontLine Service Partners Valleywide . . . . . . . . . . . . . . . .(623) 915-4377 CONCIERGE SERVICES DLC, Desert Living Concierge, LLC Valleywide* & Some Tucson* . .(480) 443-2791 CONCRETE & MASONRY REPAIR Central Valley Specialties Statewide* . . . . . . . . . . . . . . . . .(602) 437-2046 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 944-6004 SCI Construction Valleywide* . . . . . . . . . . . . . . . .(602) 243-0332 Sunmaster Valleywide* . . . . . . . . . . . . . . . .(602) 268-1427 CONCRETE COATINGS Central Valley Specialties Statewide* . . . . . . . . . . . . . . . . .(602) 437-2046 Sunmaster Valleywide* . . . . . . . . . . . . . . . .(602) 268-1427 CONCRETE SIDEWALK GRINDING AZ Quality Concrete Grinding AZ*, NM* & NV* . . . . . . . . . . .(623) 910-8468 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 944-6004 Sunmaster Valleywide* . . . . . . . . . . . . . . . .(602) 268-1427 CONST. REMODELING & REPAIR; RESTORATION & TURNKEY A-1 Affordable Drywall Repair Valleywide* . . . . . . . . . . . . . . . .(602) 249-2670 AAA Restoration Services, Inc. Valleywide . . . . . . . . . . . . . . . .(800) 867-7555 Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 775-8000 Eagle Valley Construction, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 730-0594 East Valley Disaster Services, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 833-4538 Genie Services Valleywide* . . . . . . . . . . . . . . . .(602) 841-5040 GSA Construction, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 981-4076 Hi-Tech Painting & Drywall Valleywide & Prescott . . . . . . . .(623) 516-8155 Instar Services Group Nationwide* . . . . . . . . . . . . . . .(866) 467-8275 KANDO Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 896-4151 KDT Construction & Consulting LLC AZ* & NV* . . . . . . . . . . . . . . . .(602) 438-1104 Kowalski Construction, Inc. Metro PHX* & Metro Tucson* . .(602) 944-2645 PDK Contracting Inc. Statewide* . . . . . . . . . . . . . . . . .(602) 501-7094 Praxis Construction Group Statewide* . . . . . . . . . . . . . . . . .(800) 709-3347 Smart Construction, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 367-8114 Sunmaster Valleywide* . . . . . . . . . . . . . . . .(602) 268-1427 CONSTRUCTION DEFECTS Manly, McGuire & Stewart Nationwide* . . . . . . . . . . . . . . .(949) 252-9990 COPY, PRINTING & PUBLISHING EQUIPMENT Konica Minolta Nationwide . . . . . . . . . . . . . . . .(602) 244-9944 COPY, PRINTING & PUBLISHING SERVICES Desert Litho, Inc. Statewide* . . . . . . . . . . . . . . . . .(602) 995-0192 Graphics of Tempe Statewide* . . . . . . . . . . . . . . . . .(480) 968-6258 Horizon Graphics, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 968-8563 Print Pro Nationwide* . . . . . . . . . . . . . . . .480) 231-1003 SunState Marketing Nationwide* . . . . . . . . . . . . . . .(480) 970-4148 CORPORATE HOUSING Equity Corporate Housing Statewide . . . . . . . . . . . . . . . . . .(480) 355-6449 Interim Suites Metro Tucson . . . . . . . . . . . . . . .(520) 749-7924 Oakwood Corporate Housing (Tempe) Worldwide* . . . . . . . . . . . . . . . .(480) 894-9575 Oakwood Corporate Housing (Tucson) Worldwide* . . . . . . . . . . . . . . . .(520) 622-1075 Scottsdale Luxury Suites Scottsdale . . . . . . . . . . . . . . . . .(480) 419-6975 COST SEGREGATION (LOWER FEDERAL TAXES) O’Connor & Associates Nationwide . . . . . . . . . . . . . . . .(949) 253-9507 COUNTERTOP REPAIR/REFINISHING Apartments Resurfacing Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 468-0739 Get A Grip Resurfacing (Tempe) Valleywide* . . . . . . . . . . . . . . . .(480) 784-4747 NuSurface Phoenix Metro, LP Valleywide* . . . . . . . . . . . . . . . .(623) 374-2007 Sun Valley Resurfacing, Inc. Valleywide* . . . . . . . . . . . . . . . .623) 934-2069 Top Coat Refinishing Valleywide* . . . . . . . . . . . . . . . .(602) 442-1166 COX COMMUNICATIONS Cox Communications (Phoenix) Valleywide* . . . . . . . . . . . . . . . .(623) 328-3803 Cox Communications (Tucson) Tucson* & Surrounding Area* . .(520) 629-8414 CRIME SCENE CLEANING BIOPRO, LLC Statewide* . . . . . . . . . . . . . . . . .(602) 234-6856 DECK RESURFACING Central Valley Specialties Statewide* . . . . . . . . . . . . . . . . .(602) 437-2046 Sunmaster Valleywide* . . . . . . . . . . . . . . . .(602) 268-1427 DECK RESURFACING, REPLACEMENT & REPAIR Advanced Repair Technologies, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 829-0788 Central Valley Specialties Statewide* . . . . . . . . . . . . . . . . .(602) 437-2046 Eagle Valley Construction, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 730-0594 Hill Brothers Chemical Co. Statewide . . . . . . . . . . . . . . . . . .(623) 879-9210 DEODORIZING / SANITIZING SERVICE Aire-Master of Arizona Statewide* . . . . . . . . . . . . . . . . .(520) 682-9421 Aire-Master of Arizona (Mesa) Statewide* . . . . . . . . . . . . . . . . .(480) 357-2485 DIRECT TV Consolidated Smart Systems Valleywide* . . . . . . . . . . . . . . . .(602) 870-4436 Multicom, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 244-1100 DOORS AZ PARTSMASTER (Phoenix) Statewide* . . . . . . . . . . . . . . . . .(602) 233-3580 AZ PARTSMASTER (Tucson) Tucson* & Surrounding Area* . .(520) 573-5828 Home Depot Supply / Hughes MRO Valleywide* . . . . . . . . . . . . . . . .(602) 305-9420 Home Depot Supply / Hughes MRO (Tucson) Tucson* & Surrounding Area* . .(877) 766-3991 Sunmaster Valleywide* . . . . . . . . . . . . . . . .(602) 268-1427 DRUG LAB REMEDIATION & CLEAN UP Environmental Response, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 967-8300 BIOPRO, LLC Statewide* . . . . . . . . . . . . . . . . .(602) 234-6856 DRYWALL SERVICES A-1 Affordable Drywall Repair Valleywide* . . . . . . . . . . . . . . . .(602) 249-2670 Bricol Corporation Statewide* . . . . . . . . . . . . . . . . .(602) 377-6711 Genie Services Valleywide* . . . . . . . . . . . . . . . .(602) 841-5040 Jachol Drywall Statewide* . . . . . . . . . . . . . . . . .(480) 596-2678 Pro Ceilings Valleywide* . . . . . . . . . . . . . . . .(480) 767-2676 Sunmaster Valleywide* . . . . . . . . . . . . . . . .(602) 268-1427 DRYWELL CLEANING SERVICES Ecology Control Industries Statewide* & CA* . . . . . . . . . . .(602) 437-2940 DRYWELL DRAINAGE SYSTEMS Torrent Resources Statewide* . . . . . . . . . . . . . . . . .(602) 268-0785 EDUCATION/COMPUTER TRAINING Yardi Consulting & Accounting Services Nationwide* . . . . . . . . . . . . . . .(818) 981-0703 ELECTRICAL & LIGHTING CONTRACTORS & SERVICES Archie's HVAC & Electric Valleywide* . . . . . . . . . . . . . . . .(480) 921-8350 Bert's Electric & Plumbing Tucson* & Surrounding Area* . .(520) 791-7800 Home Depot Supply / Hughes MRO (Tucson) Tucson* & Surrounding Area* . .(877) 766-3991 The Home Depot Supply Statewide . . . . . . . . . . . . . . . . . .(800) 431-3000 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 944-6004 Sunmaster Valleywide* . . . . . . . . . . . . . . . .(602) 268-1427 ELECTRICAL & LIGHTING SUPPLIES Home Depot Supply / Hughes MRO Valleywide* . . . . . . . . . . . . . . . .(602) 305-9420 ELECTRICAL, PLUMBING, AC CONTRACTORS Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 944-6004 ELECTRONIC LOCK SYSTEMS Saflok Nationwide . . . . . . . . . . . . . . . .(602) 788-2407 EMBROIDERY & SILKSCREEN Koalaty Embroidery Inc. Nationwide* . . . . . . . . . . . . . . .(480) 704-4031 EMERGENCY SERVICES Valley Protective Services Valleywide* . . . . . . . . . . . . . . . .(480) 777-0003 EMPLOYMENT SCREENING & BACKGROUND CHECKS Merchants Information Solutions, Inc. Nationwide* . . . . . . . . . . . . . . .(602) 744-3700 Proficient Investigations Statewide* . . . . . . . . . . . . . . . . .(602) 867-4644 EMPLOYMENT SERVICES AAA Apartment Staffing Nationwide* . . . . . . . . . . . . . . .(602) 840-0258 AAA Apartment Staffing (Tucson) Metro Tucson* . . . . . . . . . . . . . .(520) 519-3000 Affordable Staffing Services Valleywide* . . . . . . . . . . . . . . . .(602) 200-0135 ALLSTAFF Services, Inc.™ Statewide . . . . . . . . . . . . . . . . .(623) 334-1304 ALLSTAFF Services, Inc.™ (HQ) Statewide . . . . . . . . . . . . . . . . . .(602) 277-3381 ALLSTAFF Services, Inc.™ (Tucson) Statewide . . . . . . . . . . . . . . . . . .(520) 296-1666 Apartment Temporaries, Inc. (TX) Nationwide* . . . . . . . . . . . . . . .(866) 288-3549 APT Personnel Staffing, LLC (AZ) Statewide . . . . . . . . . . . . . . . . . .(480) 344-8278 Career Strategies, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 955-5811 Dorado Apartment Staffing Services Valleywide* & Tucson* . . . . . . .(480) 941-5830 DORADO Personnel Tucson* & Surrounding Area* . .(520) 323-3350 Jobing.com Statewide* . . . . . . . . . . . . . . . . .(602) 200-6823 OnCall Staffing Valleywide* . . . . . . . . . . . . . . . .(602) 258-3344 EXERCISE EQUIPMENT Advanced Exercise Equipment Nationwide* . . . . . . . . . . . . . . .(602) 708-3764 Advantage Fitness Products Statewide* . . . . . . . . . . . . . . . . .(888) 895-0547 Commercial Fitness Superstore Statewide* . . . . . . . . . . . . . . . . .(480) 838-0555 Gym Source Nationwide* . . . . . . . . . . . . . . .(480) 775-1496 Star Trac Nationwide* . . . . . . . . . . . . . . .(800) 228-6635 FENCE REPAIR & INSTALLATION Praxis Construction Group Statewide* . . . . . . . . . . . . . . . . .800) 709-3347 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 944-6004 Sunmaster Valleywide* . . . . . . . . . . . . . . . .(602) 268-1427 FIBERGLASS REPAIR & TUBS Apartments Resurfacing Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 468-0739 Get A Grip Resurfacing (Tempe) Valleywide* . . . . . . . . . . . . . . . .(480) 784-4747 FINANCIAL INSTITUTIONS Imperial Capital Bank Nationwide* . . . . . . . . . . . . . . .(480) 348-8035 Specialty Markets Banc Statewide* . . . . . . . . . . . . . . . . .(602) 553-7474 FINANCIAL SERVICES A TO Z Funding Corp. Nationwide* . . . . . . . . . . . . . . .(623) 465-4944 ABC Self Investor Basics LLC Valleywide* . . . . . . . . . . . . . . . .(602) 867-4934 Aries Capital, LLC Nationwide . . . . . . . . . . . . . . . .(602) 952-9952 Bedford Capital Consulting Nationwide . . . . . . . . . . . . . . . .(602) 324-7107 Canyon State Professional Service Statewide* . . . . . . . . . . . . . . . . .602) 995-8991 Washington Federal Savings Valleywide* & Flagstaff* . . . . . .(602) 952-2254 FIRE & FLOOD RESTORATION Abracadabra Restoration Statewide* . . . . . . . . . . . . . . . . .877) 378-3737 Argus Contracting, LLC Statewide* . . . . . . . . . . . . . . . . .(480) 921-4116 Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 775-8000 BELFOR Property Restoration International* . . . . . . . . . . . . . . .(623) 434-3333 BELFOR Property Restoration (Tucson) International* . . . . . . . . . . . . . . .(520) 408-6900 Instar Services Group Nationwide* . . . . . . . . . . . . . . .(866) 467-8275 Pinnacle Restoration Statewide* . . . . . . . . . . . . . . . . .480) 988-5304 SERVPRO of Phoenix Statewide* . . . . . . . . . . . . . . . . .(480) 503-2090 FIRE ALARMS Metro Fire Equipment Statewide* . . . . . . . . . . . . . . . . .(480) 464-0509 FIRE EXTINGUISHERS Metro Fire Equipment Statewide* . . . . . . . . . . . . . . . . .(480) 464-0509 FIRE HYDRANTS Metro Fire Equipment Statewide* . . . . . . . . . . . . . . . . .(480) 464-0509 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 944-6004 FIRE SPRINKLERS Metro Fire Equipment Statewide* . . . . . . . . . . . . . . . . .(480) 464-0509 FLOOR COVERINGS Heritage Interiors, Inc. Nationwide* . . . . . . . . . . . . . . .(602) 943-8599 Longust Distributing (Mannington Mills) Southwest U.S. . . . . . . . . . . . . .(480) 752-3359 FOUNDATION REPAIR Arizona Ram Jack Statewide* . . . . . . . . . . . . . . . . .(602) 470-1296 FURNITURE & UPHOLSTERY SERVICES Aaron's Corporate Furnishings Statewide* . . . . . . . . . . . . . . . . .(480) 966-9499 Designs For You Nationwide* . . . . . . . . . . . . . . .(480) 517-0080 Tucson Appliance Company/Tucson Heating & Cooling/Tucson Furniture ........... Tucson* & Surrounding Area* . .(520) 881-1207 FURNITURE RENTALS Convenient Houseware & Linen Rental Statewide* . . . . . . . . . . . . . . . . .877) 855-0030 Cort Furniture Rental Valleywide* & Some Tucson* . .(480) 785-2820 GATES - SALES & SERVICE Diamondback Carport Repair, Inc. PHX & Tucson Areas* . . . . . . . .(602) 494-1556 Signal Gates (Phoenix) Valleywide* . . . . . . . . . . . . . . . .(602) 997-6891 GENERAL CONTRACTOR - LICENSED 2004 PILOT CONSTRUCTION, INC. AZ*, CO* & New England* . . .(603) 436-2510 Ameri-Trim Statewide* . . . . . . . . . . . . . . . . .(602) 316-6208 Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 775-8000 BELFOR Property Restoration International* . . . . . . . . . . . . . . .623) 434-3333 BELFOR Property Restoration (Tucson) International* . . . . . . . . . . . . . . .(520) 408-6900 GENERAL CONTRACTOR/CONSTRUCTION MANAGEMENT Arizona Asphalt, Inc. Statewide* . . . . . . . . . . . . . . . . .602) 266-1810 Tofel Construction (Tempe) Statewide* . . . . . . . . . . . . . . . . .(480) 929-0101 Tofel Construction (Tucson) Statewide* . . . . . . . . . . . . . . . . .(520) 571-0101 GENERAL CONTRACTORLICENSED/BONDED FOR COMM/RES. Advanced Repair Technologies, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 829-0788 Eagle Valley Construction, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 730-0594 KDT Construction & Consulting LLC AZ* & NV* . . . . . . . . . . . . . . . .(602) 438-1104 GLASS & SCREEN Arizona Glass Connection Valleywide* . . . . . . . . . . . . . . . .(602) 283-0050 Cheaper Window Glass Valleywide* . . . . . . . . . . . . . . . .(602) 995-2102 Glassbusters, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 964-4664 JC's Glass Valleywide* . . . . . . . . . . . . . . . .(602) 243-0649 NC Glass, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 243-6215 GOLF CARTS/UTILITY VEHICLES A-1 Golf Cart Leasing West of the Mississippi* . . . . . .(480) 855-7800 Apache Golf Cars LLC Valleywide* . . . . . . . . . . . . . . . .(480) 832-3420 Classi Carts Statewide . . . . . . . . . . . . . . . . . .800) 748-2278 Club Car Statewide* . . . . . . . . . . . . . . . . .(602) 415-9378 Southwest Golf Cars Valleywide* . . . . . . . . . . . . . . . .(623) 584-0591 HELIUM & BALLOONS Arizona Air Boutique, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 867-4606 HICO Helium & Balloons Statewide* . . . . . . . . . . . . . . . . .(480) 963-1199 HIGH-SPEED WIRELESS INTERNET SERVICES PROVIDER Wildfire Broadband Wireless Communications, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 473-4845 HOTEL RESERVATIONS Scottsdale Luxury Suites Scottsdale . . . . . . . . . . . . . . . . .(480) 419-6975 HOUSEWARE & LINEN RENTALS Convenient Houseware & Linen Rental Statewide* . . . . . . . . . . . . . . . . .(877) 855-0030 IMPOUND/TOWING SERVICE South State Towing Valleywide* . . . . . . . . . . . . . . . .(602) 455-9491 INDUSTRIAL HYGIENE-MOLD, ASBESTOS, LEAD ETC. Hutzel & Associates Nationwide* . . . . . . . . . . . . . . .(602) 323-0222 INSURANCE Acoma Insurance Professional, LLC Nationwide* . . . . . . . . . . . . . . .(602) 867-2262 Action Wear Statewide* . . . . . . . . . . . . . . . . .(623) 247-1682 Adams Business Dimensions, Inc Southwest U.S.* . . . . . . . . . . . .(602) 885-9500 Alliance Insurance Group Statewide* . . . . . . . . . . . . . . . . .(602) 996-7600 Arizona Preferred Insurance Statewide* . . . . . . . . . . . . . . . . .(602) 266-0020 Beth Dannheim Agency, Inc. (American Family Insurance) Statewide* . . . . . . . . . . . . . . . . .(520) 298-0753 Bowman & Associates Insurance Agency Phoenix . . . . . . . . . . . . . . . . . . .(800) 456-0241 Farmers Insurance Valleywide* . . . . . . . . . . . . . . . .(480) 529-0678 Farmers Insurance Group Statewide* . . . . . . . . . . . . . . . . .(623) 418-7914 Fuller Insurance Agency Western U.S.* . . . . . . . . . . . . . .(800) 640-4238 The Mahoney Group Mesa . . . . . . . . . . . . . . . . . . . . .(480) 730-4920 The Mahoney Group Tucson* & Surrounding Area* . .(520) 784-6673 The Mahoney Group Nationwide* . . . . . . . . . . . . . . .(623) 215-1355 Milne Scali Nationwide* . . . . . . . . . . . . . . .(520) 886-9000 SCF Arizona Phoenix . . . . . . . . . . . . . . . . . . .(602) 631-2041 State Farm Insurance Statewide* . . . . . . . . . . . . . . . . .(480) 391-9390 Western Risk Insurance Southwest U.S.* . . . . . . . . . . . .(602) 266-8670 INSURANCE - COMMERCIAL CIBA Insurance Services Nationwide . . . . . . . . . . . . . . . .(818) 638-8525 Eaton & Associates Nationwide* . . . . . . . . . . . . . . .(480) 941-4895 Western Risk Insurance Southwest U.S.* . . . . . . . . . . . .(602) 266-8670 INSURANCE - PUBLIC ADJUSTER Skipton & Associates, Inc. Statewide* . . . . . . . . . . . . . . . . .(602) 992-7577 INTERIOR DESIGN Designs For You Nationwide* . . . . . . . . . . . . . . .(480) 517-0080 Gia Venturi Interiors Nationwide* . . . . . . . . . . . . . . .(602) 914-9223 Sonia Powell Interior Design Statewide* . . . . . . . . . . . . . . . . .(480) 821-1545 INTERNET SERVICES & ACCESS PROVIDER Cox Communications (Phoenix) Valleywide* . . . . . . . . . . . . . . . .(623) 328-3803 Cox Communications (Tucson) Tucson* & Surrounding Area* . .(520) 629-8414 IRRIGATION SYSTEMS PHI - Progressive Horticultural Innovations Valleywide* . . . . . . . . . . . . . . . .(602) 309-1076 KEY CONTROL HandyTrac Systems Key Control Systems Nationwide* . . . . . . . . . . . . . . .(800) 665-9994 KITCHEN & BATH REFINISHING Apartments Resurfacing Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 468-0739 Get A Grip Resurfacing (Tempe) Valleywide* . . . . . . . . . . . . . . . .(480) 784-4747 GSA Construction, Inc. Statewide* . . . . . . . . . . . . . . . .(480) 981-4076 Sun Valley Resurfacing, Inc. Valleywide* . . . . . . . . . . . . . . . .(623) 934-2069 *Indicates company also provides goods and services to Independent owners (Regular members with fewer than 20 units). 20 APARTMENT NEWS APRIL 2007 LANDSCAPE DESIGN, INSTALL, WATER AUDITING ETC. Celadon Group Valleywide* . . . . . . . . . . . . . . . .(480) 423-2314 LANDSCAPE MAINTENANCE Alternative Earth Care, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 309-5156 Chula Vista Landscaping, Inc. ucson* & Surrounding Area* . . .(520) 622-1597 Empire Landscape & Maintenance, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 550-4154 Epic Landscape Construction, Inc. Metro Phoenix* . . . . . . . . . . . . .(623) 516-9014 Quality Building Maintenance LLC Valleywide* . . . . . . . . . . . . . . . .(602) 568-5944 The Groundskeeper Valleywide* . . . . . . . . . . . . . . . .(602) 269-6922 LANDSCAPE SPRINKLER SERVICES Sexton Pest Control Valleywide* . . . . . . . . . . . . . . . .(602) 942-3653 LANDSCAPE WATER AUDITING PHI - Progressive Horticultural Innovations Valleywide* . . . . . . . . . . . . . . .(602) 309-1076 LANDSCAPING SERVICES Acacia Landscape Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 253-7354 Carescape Valleywide . . . . . . . . . . . . . . . .(623) 583-8700 Catalina Landscape Maintenance Tucson . . . . . . . . . . . . . . . . . . . .(520) 887-1204 Chula Vista Landscaping, Inc. Tucson* & Surrounding Area* . .(520) 622-1597 Clean Cut Lawns, LLC Valleywide . . . . . . . . . . . . . . . .(480) 813-8964 Gold Canyon Landscaping (Phoenix) Valleywide* . . . . . . . . . . . . . . . .(602) 455-9551 IDT Landscaping LLC Valleywide* . . . . . . . . . . . . . . . .(480) 829-8530 Indigenous Landscape Systems Valleywide* . . . . . . . . . . . . . . . .(602) 867-8831 Sexton Pest Control Valleywide* . . . . . . . . . . . . . . . .(602) 942-3653 TMK Environmental Services, Inc. Metro PHX* & Metro Tucson* . .(602) 319-3755 Turner Tree Management, LLC Valleywide* . . . . . . . . . . . . . . . .(602) 273-6009 Wild Briar Landscape Valleywide . . . . . . . . . . . . . . . .(480) 899-5192 Xeriscapes Unlimited, Inc. Phoenix* . . . . . . . . . . . . . . . . . .(602) 252-6434 LEAK LOCATING Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 944-6004 RainForest Plumbing Valleywide . . . . . . . . . . . . . . . .(602) 253-9376 LEGAL SERVICES Manly, McGuire & Stewart Nationwide* . . . . . . . . . . . . . . .(949) 252-9990 LIGHTING FIXTURES-WHOLESALE AZ PARTSMASTER (Phoenix) Statewide* . . . . . . . . . . . . . . . . .(602) 233-3580 AZ PARTSMASTER (Tucson) Tucson* & Surrounding Area* . .(520) 573-5828 LOW INCOME HOUSING PROGRAM ADMINISTRATION HOM, Inc. Statewide* . . . . . . . . . . . . . . . . .(602) 265-4640 LOW VOLTAGE WIRING / NEW CONSTRUCTION Arizona Broadband, LLC Valleywide* . . . . . . . . . . . . . . . .(480) 456-4220 Multicom, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 244-1100 MAIL BOXES AZ PARTSMASTER (Phoenix) Statewide* . . . . . . . . . . . . . . . . .(602) 233-3580 AZ PARTSMASTER (Tucson) Tucson* & Surrounding Area* . .(520) 573-5828 Exterior Systems Statewide* . . . . . . . . . . . . . . . . .(480) 990-3909 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 944-6004 Salsbury Industries International* . . . . . . . . . . . . . . .(800) 624-5269 MAINTENANCE SUPPLIES Apartment Interior Supply Valleywide . . . . . . . . . . . . . . . .(480) 964-7600 AZ PARTSMASTER (Phoenix) Statewide* . . . . . . . . . . . . . . . . .(602) 233-3580 AZ PARTSMASTER (Tucson) Tucson* & Surrounding Area* . .(520) 573-5828 Paul's Ace Hardware Valleywide* . . . . . . . . . . . . . . . .(480) 495-5113 MANAGEMENT CONSULTING & TRAINING SlovinGroup LLC Nationwide . . . . . . . . . . . . . . . .(602) 787-2991 MARKETING, RESEARCH & STATISTICS Pierce-Eislen AZ, CO & Southern CA . . . . . . .480) 663-1149 RealData, Inc. Southwest U.S. . . . . . . . . . . . . .(602) 789-1223 MASONRY FENCE & WALL REPAIR Father & Son Masonry Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 323-9690 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 944-6004 SCI Construction Valleywide* . . . . . . . . . . . . . . . .(602) 243-0332 Sunmaster Valleywide* . . . . . . . . . . . . . . . .(602) 268-1427 METERS - SUB-METERING SUPPLIES Comptrol Technologies Nationwide . . . . . . . . . . . . . . . .(602) 392-2292 MOLD & ASBESTOS REMEDIATION Abracadabra Restoration Statewide* . . . . . . . . . . . . . . . . .(877) 378-3737 Argus Contracting, LLC Statewide* . . . . . . . . . . . . . . . . .(480) 921-4116 Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 775-8000 BELFOR Property Restoration International* . . . . . . . . . . . . . . .(623) 434-3333 BELFOR Property Restoration (Tucson) International* . . . . . . . . . . . . . . .(520) 408-6900 Emergency Restoration Experts Statewide* . . . . . . . . . . . . . . . . .(480) 507-9082 Environmental Response, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 967-8300 Instar Services Group Nationwide* . . . . . . . . . . . . . . .(866) 467-8275 MOLD REMOVAL & CLEAN UP Pinnacle Restoration Statewide* . . . . . . . . . . . . . . . . .(480) 988-5304 SERVPRO of Phoenix Statewide* . . . . . . . . . . . . . . . . .(480) 503-2090 MORTGAGES/BANKING Affinity Bank Nationwide* . . . . . . . . . . . . . . .(800) 747-4806 BMC Capital Nationwide* . . . . . . . . . . . . . . .(602) 685-9900 Johnson Capital Nationwide . . . . . . . . . . . . . . . .(602) 522-0071 Johnson Capital Partners of Arizona Southwest U.S. . . . . . . . . . . . . .(602) 957-1112 Marcus & Millichap Capital Corp. Nationwide* . . . . . . . . . . . . . . .(602) 952-9669 MoneyTime Mortgage Services, Inc. (F.N.) Statewide* . . . . . . . . . . . . . . . . .(520) 885-5363 MOVING & STORAGE Sunshine Moving Co., LLC Statewide . . . . . . . . . . . . . . . . . .(480) 699-7397 Two Men And A Truck Nationwide* . . . . . . . . . . . . . . .(623) 847-6683 NEWSLETTERS & PRINTING Metropolitan Press Nationwide . . . . . . . . . . . . . . . .(214) 826-5111 NewsGraphics, Inc. Nationwide . . . . . . . . . . . . . . . .(949) 951-5200 OFFICE SUPPLIES, FURNITURE & JANITORIAL PRODUCTS Wist Office Products Nationwide . . . . . . . . . . . . . . . .(602) 921-2900 ONLINE APARTMENT LOCATOR MyNewPlace Nationwide . . . . . . . . . . . . . . . .(800) 689-5388 Realty DataTrust Scottsdale . . . . . . . . . . . . . . . . .(602) 692-7715 ONLINE RENT PAYMENTS PayClix.com Nationwide* . . . . . . . . . . . . . . .(503) 347-5987 PropertyBridge, Inc. Nationwide . . . . . . . . . . . . . . . .(510) 550-7211 ON-SITE FITNESS CLASSES Team Fitness Nationwide . . . . . . . . . . . . . . . .(866) 255-1348 PAINTING SERVICES A Real Deal Painting Valleywide* . . . . . . . . . . . . . . . .(623) 362-9561 Abeyta Painting, LLC Statewide . . . . . . . . . . . . . . . . . .(520) 529-2878 Accent Painting & Construction Inc. Statewide . . . . . . . . . . . . . . . . . .(602) 748-1422 Alliance Painting, Inc. Phoenix . . . . . . . . . . . . . . . . . . .(602) 273-1767 B & L Painting, LLC AZ*,CA*,NM*,WA*, NV*, & OR* . . . . . . . . . . . . .(480) 988-9525 Bravo, Inc. Tempe* . . . . . . . . . . . . . . . . . . .(602) 276-8993 CJC Painting Phoenix* . . . . . . . . . . . . . . . . . .(602) 722-1641 Empire Community Painting Statewide* . . . . . . . . . . . . . . . . .(888) 278-8200 Genie Services Valleywide* . . . . . . . . . . . . . . . .(602) 841-5040 Hi-Tech Painting & Drywall Valleywide & Prescott . . . . . . . .(623) 516-8155 Imperial Contracting Valleywide . . . . . . . . . . . . . . . .(480) 892-9157 Investment Painting Services, Inc. Statewide* . . . . . . . . . . . . . . . . .(602) 242-5737 Liberty West Residential & Commercial Painting Statewide* . . . . . . . . . . . . . . . . .(602) 541-3405 Papago Painting, Inc. Statewide* . . . . . . . . . . . . . . . . .(602) 340-0886 Paramount Painting, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 369-5717 Pro Mark Painting Tucson* & Surrounding Area* . .(520) 408-1500 Silverado Painting Contractors, Inc. Statewide* . . . . . . . . . . . . . . . . .(800) 235-1011 Synergy Painting, Inc. AZ*, CO* & UT* . . . . . . . . . . . .602) 469-8449 PAINTING SUPPLIES Dunn Edwards Paint Corporation Statewide* . . . . . . . . . . . . . . . . .(480) 736-7135 Dunn Edwards Paint Corporation Tucson . . . . . . . . . . . . . . . . . . . .(520) 444-7240 Frazee Paint Industries Phoenix* . . . . . . . . . . . . . . . . . .(602) 275-5444 ICI Paints Nationwide* . . . . . . . . . . . . . . .(480) 948-0757 ICI Paints Nationwide* . . . . . . . . . . . . . . .(520) 326-2481 Sherwin Williams Statewide* . . . . . . . . . . . . . . . . .(602) 861-3171 PARKING LOT & DRIVEWAY SERVICES Ace Asphalt of Arizona, Inc. PHX* & Statewide* . . . . . . . . . .(602) 243-4100 Ace Asphalt of Arizona, Inc. (Tucson) Tucson* & Surrounding Area* . .(520) 747-7700 Arizona Asphalt, Inc. Statewide* . . . . . . . . . . . . . . . . .(602) 266-1810 Cactus Asphalt Statewide* . . . . . . . . . . . . . . . . .(623) 907-2800 PARKING LOT & LANDSCAPE CURBING The Alternative Edge, LLC Valleywide* . . . . . . . . . . . . . . . .(623) 435-9656 PAVEMENT MAINTENANCE Ace Asphalt of Arizona, Inc. PHX* & Statewide* . . . . . . . . . .(602) 243-4100 Ace Asphalt of Arizona, Inc. (Tucson) Tucson* & Surrounding Area* . .(520) 747-7700 Arizona Asphalt, Inc. Statewide* . . . . . . . . . . . . . . . . .602) 266-1810 Bates Paving & Sealing, Inc. Statewide* . . . . . . . . . . . . . . . . .(520) 741-2100 DeHart Asphalt Services Metro Phoenix* . . . . . . . . . . . . .(480) 474-8102 SealMaster AZ Statewide* . . . . . . . . . . . . . . . . .(602) 253-4660 Sunland Asphalt Statewide* . . . . . . . . . . . . . . . . .(520) 547-1905 TDT Paving Inc. Statewide* . . . . . . . . . . . . . . . . .(800) 209-7074 PERSONAL PROTECTION Need To Know Surveillance Nationwide* . . . . . . . . . . . . . . .(602) 841-0346 PEST CONTROL SERVICES Allgon Exterminating Inc Valleywide* . . . . . . . . . . . . . . . .(602) 258-1130 Atomic Bee Control Valleywide* . . . . . . . . . . . . . . . .(480) 844-2001 Budget Brothers Termite & Pest Elimination Valleywide* . . . . . . . . . . . . . . . .(623) 582-5505 Burns Pest Elimination (Phoenix) Valleywide* . . . . . . . . . . . . . . . .(602) 971-4782 Burns Pest Elimination (Tucson) Tucson* . . . . . . . . . . . . . . . . . . .(520) 882-4776 Mike's Swat Team Pest and Termite Control Valleywide* . . . . . . . . . . . . . . . .(602) 944-7700 NU-TREAT Pest Services Valleywide* . . . . . . . . . . . . . . . .(480) 926-0043 Sexton Pest Control Valleywide* . . . . . . . . . . . . . . . .(602) 942-3653 Terminix Commercial Nationwide* . . . . . . . . . . . . . . .(602) 431-4980 Tony's Pest Control, Inc. Metro PHX* & Metro Tucson* . .(602) 749-0600 Tony's Pest Control, Inc. (Tucson) Metro PHX* & Metro Tucson* . .(520) 882-9355 PLUMBING CONTRACTORS & SERVICES Arizona Plumbing Services, Inc. Valleywide . . . . . . . . . . . . . . . .(602) 484-0666 Benrich Service Co., Inc. Valleywide* . . . . . . . . . . . . . . . .(714) 241-0284 Delta Mechanical, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 898-0007 Grace Plumbing Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 704-3785 J & H Plumbing Valleywide* . . . . . . . . . . . . . . . .(480) 892-6564 Plumb Plumbing LLC Pima County* . . . . . . . . . . . . . .(520) 629-0504 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 944-6004 RainForest Plumbing Valleywide . . . . . . . . . . . . . . . . .602) 253-9376 Rooter 2000 Plumbing and Drain Valleywide . . . . . . . . . . . . . . . .(480) 967-5943 Roto-Rooter Service & Plumbing Co. Maricopa County* . . . . . . . . . . .(800) 438-7686 SageWater-A Division of Plumbing Express Fresno . . . . . . . . . . . . . . . . . . . .(703) 461-0344 PLUMBING FIXTURES & SUPPLIES AZ PARTSMASTER (Phoenix) Statewide* . . . . . . . . . . . . . . . .(602) 233-3580 AZ PARTSMASTER (Tucson) Tucson* & Surrounding Area* . .(520) 573-5828 Home Depot Supply / Hughes MRO Valleywide* . . . . . . . . . . . . . . . .(602) 305-9420 Home Depot Supply / Hughes MRO (Tucson) Tucson* & Surrounding Area* . .(877) 766-3991 The Home Depot Supply Statewide . . . . . . . . . . . . . . . . .(800) 431-3000 POLITICAL CONSULTING Capitol Consulting, LLC Phoenix . . . . . . . . . . . . . . . . . . .(602) 712-1121 POOL FURNITURE CMS Commercial Furniture Nationwide* . . . . . . . . . . . . . . .(480) 892-3212 Sundrella Casual Furniture Nationwide* . . . . . . . . . . . . . . . .623) 516-2010 Sunny Products Valleywide* & Metro Tucson* . .(602) 513-0203 Texacraft Nationwide* . . . . . . . . . . . . . . .(800) 900-0619 POOL/PATIO FURNITURE-REFURBISHING Nu Look Revinyling Valleywide* . . . . . . . . . . . . . . . .(602) 253-1509 Sundrella Casual Furniture Nationwide* . . . . . . . . . . . . . . .(623) 516-2010 PROCESS SERVICE & EVICTIONS AAA Landlord Services, Inc. Nationwide* . . . . . . . . . . . . . . .(480) 668-5953 Arizona Attorney Services, Inc. Statewide* . . . . . . . . . . . . . . . . .(602) 604-8000 Tag Messenger, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 858-9111 PROPERTY MANAGER/OWNER SERVICE PROVIDER IPA Management, Inc. Phoenix . . . . . . . . . . . . . . . . . . .(616) 850-1056 Mike's Swat Team Pest and Termite Control Valleywide* . . . . . . . . . . . . . . . .(602) 944-7700 PROPERTY TAX CONSULTING Nearhood & Parker Scottsdale . . . . . . . . . . . . . . . . .(480) 998-3525 R.L. Cohen & Associates, Inc. Statewide* . . . . . . . . . . . . . . . .(602) 640-9777 PURCHASING Buyers Access Nationwide . . . . . . . . . . . . . . . .(858) 793-6001 REAL ESTATE & CONSTRUCTION LAW Manly, McGuire & Stewart Nationwide* . . . . . . . . . . . . . . .(949) 252-9990 REAL ESTATE BROKERS/COMMERCIAL Aries Capital, LLC Nationwide . . . . . . . . . . . . . . . .602) 952-9952 Benton Investments, LLC Nationwide . . . . . . . . . . . . . . . .(602) 315-7104 CB Richard Ellis Worldwide . . . . . . . . . . . . . . . .(602) 735-5555 CB Richard Ellis / Bagdad, AZ Bagdad . . . . . . .(928) 633-6001 Coldwell Banker Commercial Services Valleywide . . . . . . . . . . . . . . . .(602) 850-2015 J. Scott & Company Valleywide* . . . . . . . . . . . . . . . .(480) 422-3600 Kasten/Long Apartment Team Valleywide* . . . . . . . . . . . . . . . .602) 445-4113 Marcus & Millichap Valleywide . . . . . . . . . . . . . . . .(602) 952-9669 Marcus & Millichap Metro PHX & Metro Tucson . . .(602) 952-9669 Marcus & Millichap Statewide* . . . . . . . . . . . . . . . .(602) 952-9669 Marcus & Millichap Metro Phoenix* . . . . . . . . . . . . .(602) 952-9669 Marcus & Millichap Nationwide . . . . . . . . . . . . . . . .(602) 288-8081 Marcus & Millichap Phoenix . . . . . . . . . . . . . . . . . . .602) 952-9669 Marcus & Millichap Statewide . . . . . . . . . . . . . . . . . .(602) 952-9669 Marcus & Millichap Valleywide . . . . . . . . . . . . . . . .(602) 952-9669 Marcus & Millichap Valleywide* . . . . . . . . . . . . . . . .(602) 952-9669 Marcus & Millichap Statewide . . . . . . . . . . . . . . . . . .(602) 952-9669 Marcus & Millichap Statewide* . . . . . . . . . . . . . . . . .602) 952-9669 Marcus & Millichap Valleywide . . . . . . . . . . . . . . . .(602) 288-8079 Marcus & Millichap Statewide* . . . . . . . . . . . . . . . . .(602) 952-9669 Omni American, LLC Valleywide . . . . . . . . . . . . . . . .(602) 956-6060 S-J Management LLC AZ & WA . . . . . . . . . . . . . . . . . .(206) 365-7900 Transwestern Commercial Services AZ*, NM* & NV* . . . . . . . . . . .(602) 956-5000 REAL ESTATE BROKERS/MULTI-FAMILY Coldwell Banker Commercial Valleywide* . . . . . . . . . . . . . . . .(602) 850-2008 Promenade Realty Valleywide & Los Angeles, CA .(623) 670-3507 REAL ESTATE SERVICES/CONSULTING Karber Realty Advisors Statewide* . . . . . . . . . . . . . . . . .(520) 977-5456 Sunshine Moving Co., LLC Statewide . . . . . . . . . . . . . . . . . .(480) 699-7397 REFINISHING/RESURFACING Apartments Resurfacing Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 468-0739 Get A Grip Resurfacing Tucson* & Surrounding Area* . .(520) 742-2228 Get A Grip Resurfacing (Tempe) Valleywide* . . . . . . . . . . . . . . . .(480) 784-4747 NuSurface Phoenix Metro, LP Valleywide* . . . . . . . . . . . . . . . .(623) 374-2007 Pro Finish Metro Tucson* . . . . . . . . . . . . . .(520) 237-0408 Sun Valley Resurfacing, Inc. Valleywide* . . . . . . . . . . . . . . . .(623) 934-2069 REFUSE REMOVAL & RECYCLING SERVICES Paradise Waste Services Valleywide* . . . . . . . . . . . . . . . .(602) 757-4743 Saguaro Environmental Services Pima County* . . . . . . . . . . . . . .(520) 745-8820 RELOCATION ADVERTISING Relocation Guide Phoenix & Tucson Valleywide* & Greater Tucson* (480) 515-0620 RENTERS INSURANCE Assurant Specialty Property Nationwide . . . . . . . . . . . . . . . .(770) 763-1504 Deans and Homer Statewide . . . . . . . . . . . . . . . . . .(800) 345-2054 LeasingDesk Insurance Services Nationwide* . . . . . . . . . . . . . . .(208) 286-9336 Renters Legal Liability LLC Nationwide* . . . . . . . . . . . . . . .(801) 521-4441 REPAIR & MAINTENANCE SUPPLIES Home Depot Supply / Hughes MRO Valleywide* . . . . . . . . . . . . . . . .(602) 305-9420 The Home Depot Supply Statewide . . . . . . . . . . . . . . . . . .(800) 431-3000 RESIDENT REFERRAL SERVICES Apartment Hunters Valleywide* . . . . . . . . . . . . . . . .(602) 863-1500 Apartment Locators (Tucson) Tucson* & Surrounding Area* . .(800) 955-7545 RelocationCentral by Cort Nationwide* . . . . . . . . . . . . . . .(480) 603-1596 Relogent Housing Solutions Nationwide . . . . . . . . . . . . . . . .(877) 735-6436 Rentmasters LLC Valleywide* . . . . . . . . . . . . . . . .(480) 545-5001 RESIDENT RETENTION GIFTS & SERVICES Dave's Dogs (Quality Hot Dog Vendor) Valleywide . . . . . . . . . . . . . . . .(623) 363-2540 Frozen Drinks Unlimited Valleywide* . . . . . . . . . . . . . . . .(602) 944-4432 Signature Gift Baskets, Etc. Valleywide* . . . . . . . . . . . . . . . .(480) 899-6824 RETENTION/RESIDENT SERVICES SPECIALISTS Apartment Life Statewide . . . . . . . . . . . . . . . . . .(480) 217-7242 ROOF COATINGS KM Coatings Mfg. Inc. Nationwide* . . . . . . . . . . . . . . .(602) 253-1168 Renco, LLC Statewide* . . . . . . . . . . . . . . . . .(623) 434-9797 ROOFING SERVICES Dalmatian Roofing & Renovation, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 421-3557 Durafoam, Inc. Scottsdale* . . . . . . . . . . . . . . . . .(480) 941-5373 Gorman Roofing Services, Inc. Statewide* . . . . . . . . . . . . . . . . .(602) 262-2423 Inca Roofing, Inc. Statewide* . . . . . . . . . . . . . . . . .(602) 544-0998 KY-KO ROOFING SYSTEMS Valleywide* . . . . . . . . . . . . . . . .(602) 944-4600 Renco, LLC Statewide* . . . . . . . . . . . . . . . . .(623) 434-9797 Scott Roofing Company Valleywide* . . . . . . . . . . . . . . . .(602) 944-6506 Sprayfoam Southwest, Inc. AZ*, NV* & South CA* . . . . . . .(480) 752-8550 Sunmaster Valleywide* . . . . . . . . . . . . . . . .(602) 268-1427 Western Roofing Systems, Inc. AZ*, NV* & South CA* . . . . . . .(480) 967-8073 RUB SYSTEMS Comptrol Technologies Nationwide . . . . . . . . . . . . . . . .(602) 392-2292 Conservice Utility Management & Billing Nationwide* . . . . . . . . . . . . . . .(866) 866-0333 SATELLITE TELEVISION Arizona Broadband, LLC Valleywide* . . . . . . . . . . . . . . . .(480) 456-4220 Convergent Broadband Communications, Inc. Statewide . . . . . . . . . . . . . . . . . .(602) 386-4423 SCREEN DOORS & BUG SCREENS AZ PARTSMASTER (Phoenix) Statewide* . . . . . . . . . . . . . . . . .(602) 233-3580 AZ PARTSMASTER (Tucson) Tucson* & Surrounding Area* . .(520) 573-5828 NC Glass, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 243-6215 SCREENING SERVICES/CREDIT REPORTS AAA Landlord Services, Inc. Nationwide* . . . . . . . . . . . . . . .(480) 668-5953 Contemporary Information Corporation Nationwide* . . . . . . . . . . . . . . .(800) 754-0009 First Advantage SafeRent Nationwide* . . . . . . . . . . . . . . .(623) 670-3273 LandAmerica Resident Screening Nationwide* . . . . . . . . . . . . . . .(800) 789-3431 Merchants Information Solutions, Inc. Nationwide* . . . . . . . . . . . . . . .(602) 744-3700 National Tenant Network - Arizona (NTN-AZ) Nationwide* . . . . . . . . . . . . . . .(480) 607-5288 On-Site.com Nationwide . . . . . . . . . . . . . . . .(602) 616-3279 Proficient Investigations Statewide* . . . . . . . . . . . . . . . . .(602) 867-4644 RealPage, Inc. Worldwide* . . . . . . . . . . . . . . . .(877) 325-7243 Reliable Background Screening Nationwide* . . . . . . . . . . . . . . .(602) 870-7711 RentGrow Inc. Nationwide . . . . . . . . . . . . . . . .(800) 736-8476 Resident Data, A ChoicePoint Service Nationwide* . . . . . . . . . . . . . . .(800) 487-3246 Zip Reports Nationwide* . . . . . . . . . . . . . . .(480) 921-9450 TRAK-1 Technology Nationwide* . . . . . . . . . . . . . . .(480) 704-1243 Transunion Credit Retriever Nationwide* . . . . . . . . . . . . . . .(303) 209-4370 SECURITY DEPOSIT ALTERNATIVES SureDeposit Nationwide . . . . . . . . . . . . . . . .(800) 531-7873 SECURITY SERVICES ADS Statewide Security Valleywide* . . . . . . . . . . . . . . . .(800) 782-3943 Alliance Security Management Statewide* . . . . . . . . . . . . . . . . .(602) 505-4876 Elite Protective Services Valleywide* . . . . . . . . . . . . . . . .(480) 792-1515 Multicom, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 244-1100 Need To Know Surveillance Nationwide* . . . . . . . . . . . . . . .(602) 841-0346 Premier Patrol Valleywide . . . . . . . . . . . . . . . .(602) 957-9944 ProGuard Security Services (Phoenix) Valleywide . . . . . . . . . . . . . . . .(602) 508-9102 ProGuard Security Services (Tucson) Tucson . . . . . . . . . . . . . . . . . . . .(520) 319-1911 Tatalovich & Associates, Inc. Phoenix . . . . . . . . . . . . . . . . . . .(602) 264-0007 Valley Protective Services Valleywide* . . . . . . . . . . . . . . . .(480) 777-0003 SEWER & DRAIN CLEANING American Jetting Services Scottsdale . . . . . . . . . . . . . . . . .(480) 948-4740 Arizona Commercial Hydro-Jet Statewide* . . . . . . . . . . . . . . . . .(602) 789-8858 Ecology Control Industries Statewide* & CA* . . . . . . . . . . .(602) 437-2940 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 944-6004 RainForest Plumbing Valleywide . . . . . . . . . . . . . . . .(602) 253-9376 SEWER LINE CAMERAING Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 944-6004 SHOPPING EVALUATIONS AZ Secret Shops Nationwide* . . . . . . . . . . . . . . .(866) 729-7467 Ellis, Partners in Mystery Shopping Nationwide* . . . . . . . . . . . . . . .(972) 256-3767 Eyes Into The Future AZ*, NM* & TX* . . . . . . . . . . . .(602) 828-0333 SIGNS Arizona Color Promotions Phoenix . . . . . . . . . . . . . . . . . . .(623) 580-7386 Directional Concepts, Inc. Statewide* . . . . . . . . . . . . . . . . .(602) 803-1925 Graph Technologies Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 569-0707 SummitWest Signs Nationwide . . . . . . . . . . . . . . . .(480) 926-3465 Territorial Sign Company, Inc. Statewide* . . . . . . . . . . . . . . . . .(520) 294-3400 SOFTWARE ARCHIVING ICM Nationwide* . . . . . . . . . . . . . . .(602) 678-1978 SOFTWARE FOR APARTMENT/RESIDENTIAL PROPERTY MGMT. Yardi Systems Inc. Statewide . . . . . . . . . . . . . . . . . .(805) 699-2040 SPECIAL EVENTS, CONCESSIONS, DANCERS & PRIZEWHEELS Party Professionals Nationwide* . . . . . . . . . . . . . . .(602) 442-8213 STEPS Diamondback Carport Repair, Inc. PHX & Tucson Areas* . . .(602) 494-1556 Preferred Multi Services, Inc. Valleywide* . . . . . .(602) 944-6004 SCI Construction Valleywide* . . . . . .(602) 243-0332 Sunmaster Valleywide* . . . . . .(602) 268-1427 STREET SWEEPING Epic Sweeping Service Valleywide* . . . . . . . . . . . . . . . .(623) 516-9014 Jeeper's & Associates, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 996-1288 Sunstate Sweeping, Inc. Tucson* & Surrounding Area* . .(520) 293-0400 Sunstate Sweeping, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 415-1506 SUB-FLOORING Genie Services Valleywide* . . . . . . . . . . . . . . . .(602) 841-5040 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 944-6004 Sunmaster Valleywide* . . . . . . . . . . . . . . . .(602) 268-1427 SUB-METERING Comptrol Technologies Nationwide . . . . . . . . . . . . . . . .(602) 392-2292 *Indicates company also provides goods and services to Independent owners (Regular members with fewer than 20 units). APRIL 2007 APARTMENT NEWS 21 69B>C>HIG6I>K:6HH>HI6CIH 6HH>HI6CIB6C6<:GH <GDJC9H@::E:GH =DJH:@::E>C< =K68 A:6H>C< B6>CI:C6C8: B6C6<:GH E6>CI:GH EDGI:GH G:8:EI>DC>HIH :M8::9>C<NDJG HI6;;>C<C::9H# I>B:6;I:GI>B:# L]Zc ndj ]VkZ Vc ZbeadnbZci deZc^c\ i]Vi gZfj^gZh Vc ^bbZY^ViZ hdaji^dc! Xdjci dc 6AAHI6;; HZgk^XZh!>cX#idegdk^YZi]ZbdhifjVa^ÒZY!egd[Zhh^dcVaeZghdccZa#I]ViÉhWZXVjhZ ZkZgnhiV[Òc\hdaji^dcXdbZhl^i]VhZg^Zhd[i^bZiZhiZY!fjVa^inVhhjgVcXZegdXZYjgZhi]ViZchjgZ XjhidbZghVi^h[VXi^dc#L^i]dkZg&('nZVghd[XdbW^cZYZmeZg^ZcXZ^c]jbVcgZhdjgXZh!XjhidbZg hZgk^XZ VcY Xdbbjc^XVi^dch! 6AAHI6;; HZgk^XZh! >cX# Xdch^hiZcian YZa^kZgh gZhedch^kZcZhh! VXXdjciVW^a^inVcYXdhihVk^c\hi]Vil^aaZmXZZYndjgZmeZXiVi^dch# H D A J I > D C H G P S B M M Z P V S : B E A DN B : C I C : : 9 H E=D:C>M+%'"',,"((-&L:HIK6AA:N+'("(()"&(%)IJ8HDC*'%"'.+"&+++ lll#VaahiV[[Vo#Xdb Conservice Utility Management & Billing Nationwide* . . . . . . . . . . . . . . .(866) 866-0333 Energy Billing Systems, Inc. Nationwide . . . . . . . . . . . . . . .(800) 637-4242 Inovonics Wireless Corp. Nationwide* . . . . . . . . . . . . . . .(800) 782-2709 ista North America Nationwide . . . . . . . . . . . . . . .(800) 921-2731 Minol USA Nationwide* . . . . . . . . . . . . . . .(866) 906-4665 National Exemption Service, Inc. Nationwide* . . . . . . . . . . . . . . .(800) 572-7060 NWP Services Corporation Nationwide* . . . . . . . . . . . . . . .(800) 323-3178 SUPPLIES - ELECTRICAL, HARDWARE & PLUMBING AZ PARTSMASTER (Phoenix) Statewide* . . . . . . . . . . . . . . . . .(602) 233-3580 AZ PARTSMASTER (Tucson) Tucson* & Surrounding Area* . .(520) 573-5828 The Home Depot Supply Statewide . . . . . . . . . . . . . . . . . .(800) 431-3000 Wilmar Industries, Inc. Valleywide . . . . . . . . . . . . . . . .(800) 345-3002 Wilmar Industries, Inc. (Tucson) Tucson* & Surrounding Area* . .(800) 345-3002 SURVEILLANCE EQUIPMENT Need To Know Surveillance Nationwide* . . . . . . . . . . . . . . .(602) 841-0346 SWIMMING POOL CHLORINATION/ EQUIPMENT BioLab Saline Pool Chlorination Systems Nationwide . . . . . . . . . . . . . . . .(602) 421-3021 Island Pools Statewide* . . . . . . . . . . . . . . . . .(480) 483-1796 SWIMMING POOL DECK RESURFACING Armor-Deck, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 456-0555 Central Valley Specialties Statewide* . . . . . . . . . . . . . . . . .(602) 437-2046 Coral Pools, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 831-7932 Island Pools Statewide* . . . . . . . . . . . . . . . . .(480) 483-1796 SWIMMING POOL DESIGN, CONST. & REMODEL Armor-Deck, Inc. Statewide* . . . . . . . . . . . . . . . . .(480) 456-0555 Coral Pools, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 831-7932 Island Pools Statewide* . . . . . . . . . . . . . . . . .(480) 483-1796 SWIMMING POOL RENOVATION COMMERCIAL Coral Pools, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 831-7932 SWIMMING POOL REPAIR & REMODEL Coral Pools, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 831-7932 Island Pools Statewide* . . . . . . . . . . . . . . . . .(480) 483-1796 KDT Construction & Consulting LLC AZ* & NV* . . . . . . . . . . . . . . . .(602) 438-1104 SWIMMING POOL RESURFACING Coral Pools, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 831-7932 Island Pools Statewide* . . . . . . . . . . . . . . . . .(480) 483-1796 SWIMMING POOL SALES & REPAIR SERVICES Coral Pools, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 831-7932 SWIMMING POOL SUPPLIES & CHEMICALS AZ PARTSMASTER (Phoenix) Statewide* . . . . . . . . . . . . . . . . .(602) 233-3580 AZ PARTSMASTER (Tucson) Tucson* & Surrounding Area* . .(520) 573-5828 Coral Pools, Inc. Valleywide* . . . . . . . . . . . . . . . .(480) 831-7932 Home Depot Supply / Hughes MRO Valleywide* . . . . . . . . . . . . . . . .(602) 305-9420 Home Depot Supply / Hughes MRO (Tucson) Tucson* & Surrounding Area* . .(877) 766-3991 The Home Depot Supply Statewide . . . . . . . . . . . . . . . . . .(800) 431-3000 Jasper's Clear Pool Supply & Service Metro PHX* & Metro Tucson* . .(480) 507-5331 Leslie's Swimming Pool Supplies Valleywide* . . . . . . . . . . . . . . . .(602) 438-2666 TELEPHONE ANSWERING & MESSAGING SYSTEMS Answer Phoenix Metro PHX* & Metro Tucson* . .(602) 248-8080 TELEPHONE MESSAGE ON HOLD Schweickart & Associates, Inc. Nationwide* . . . . . . . . . . . . . . .(260) 486-5428 TELEPHONE SYSTEMS Arizona Broadband, LLC Valleywide* . . . . . . . . . . . . . . . .(480) 456-4220 Cox Communications (Phoenix) Valleywide* . . . . . . . . . . . . . . . .(623) 328-3803 Cox Communications (Tucson) Tucson* & Surrounding Area* . .(520) 629-8414 Qwest Communications Statewide* . . . . . . . . . . . . . . . . .(602) 705-4304 Tel-Data West Inc. Valleywide* . . . . . . . . . . . . . . . .(623) 516-2035 TENNIS & BASKETBALL SURFACING & STRIPING Southwest Sport Services, Inc. Statewide* . . . . . . . . . . . . . . . . .(520) 256-9637 TOWING SERVICE Absolute Impound & Recovery Valleywide* . . . . . . . . . . . . . . . .(480) 833-3303 Afficient Towing & Recovery Valleywide* . . . . . . . . . . . . . . . .(623) 931-6697 All City Towing Valleywide* . . . . . . . . . . . . . . . .(623) 936-9111 All Valley Impound Valleywide* . . . . . . . . . . . . . . . .(602) 523-3322 Diamondback Recovery LLC Valleywide* . . . . . . . . . . . . . . . .(602) 254-5585 Kwik Tow Valleywide* . . . . . . . . . . . . . . . .(623) 444-1020 TREE SERVICE Arizona Treeworks Valleywide* . . . . . . . . . . . . . . . .(602) 841-2900 Phoenix Tree Service, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 866-2013 Phoenix Trim-A-Tree LLC Valleywide* . . . . . . . . . . . . . . . .(480) 962-0701 Premier Tree Service Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 550-4154 Tree Doctors North, Inc. PHX & Scottsdale* . . . . . . . . . . .(480) 854-2699 Tree Doctors, Inc. East Valley* . . . . . . . . . . . . . . . .(480) 844-4037 Turner Tree Management, LLC Valleywide* . . . . . . . . . . . . . . . .(602) 273-6009 Zonascapes, Inc. Valleywide* . . . . . . . . . . . . . . . .(623) 915-9002 UTILITIES APS Statewide* . . . . . . . . . . . . . . . . .(602) 371-6943 Comptrol Technologies Nationwide . . . . . . . . . . . . . . . .(602) 392-2292 Conservice Utility Management & Billing Nationwide* . . . . . . . . . . . . . . .(866) 866-0333 Edison Micro-Utilities, Inc. Nationwide . . . . . . . . . . . . . . . .(602) 274-1030 Energy Billing Systems, Inc. Nationwide . . . . . . . . . . . . . . . .(800) 637-4242 Southwest Gas Corporation Tucson* & Surrounding Area* . .(520) 794-6449 UTILITY ALLOCATION BILLING American Utility Management Nationwide . . . . . . . . . . . . . . . .(630) 218-1430 Comptrol Technologies Nationwide . . . . . . . . . . . . . . . .(602) 392-2292 VENDING SERVICES Burt's Vending Valleywide . . . . . . . . . . . . . . . .(602) 246-0730 Class A Vending Valleywide . . . . . . . . . . . . . . . .(602) 296-4737 Vilar Vending, Inc. Metro Phoenix . . . . . . . . . . . . . .(480) 502-0905 VIDEO LIBRARY Director's Corner Metro PHX & Metro Tucson . . .(480) 229-2760 Resident Entertainment Services Valleywide* & Tucson* . . . . . . .(623) 399-8859 Video Rental Services Nationwide . . . . . . . . . . . . . . . .(800) 475-5184 VIDEO MYSTERY SHOPPING Business Observations AZ*, CA* & NV* . . . . . . . . . . . .(623) 594-2113 WASHERS & DRYERS - COIN METERED Automatic Laundry Company Valleywide* & Tucson* . . . . . . .(602) 278-1554 Coin & Professional Equip. Company Phoenix* . . . . . . . . . . . . . . . . . .(602) 248-0808 Coin & Professional Equip. Company Tucson* . . . . . . . . . . . . . . . . . . .(520) 790-7377 Coinmach Laundry Corp. Nationwide* . . . . . . . . . . . . . . .(602) 722-6959 PWS The Laundry Company Nationwide* . . . . . . . . . . . . . . .(602) 627-1200 WEB Intelligent Laundry Systems Nationwide* . . . . . . . . . . . . . . .(602) 279-3399 WEB Intelligent Laundry Systems (Tucson) Nationwide* . . . . . . . . . . . . . . .(520) 623-6115 WASTE MANAGEMENT Waste Consolidators Valleywide* . . . . . . . . . . . . . . . .(480) 897-3601 Waste Management Statewide* . . . . . . . . . . . . . . . . .(602) 723-8505 WATER CONDITIONING & PURIFICATION Benrich Service Co., Inc. Valleywide* . . . . . . . . . . . . . . . .(714) 241-0284 Plumb Plumbing LLC Pima County* . . . . . . . . . . . . . .(520) 629-0504 RainMaker Technologies Tucson* . . . . . . . . . . . . . . . . . . .(520) 745-9117 WATER DAMAGE/STRUCTURAL DRYING & MOLD REMEDIATION C&E Services, Inc. Statewide* . . . . . . . . . . . . . . . . .(602) 246-2483 WATER HEATERS Benrich Service Co., Inc. Valleywide* . . . . . . . . . . . . . . . .(714) 241-0284 WELDING Genie Services Valleywide* . . . . . . . . . . . . . . . .(602) 841-5040 Goode R Us, Inc Valleywide* . . . . . . . . . . . . . . . .(602) 206-2311 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . .(602) 944-6004 SCI Construction Valleywide* . . . . . . . . . . . . . . . .(602) 243-0332 Sunmaster Valleywide* . . . . . . . . . . . . . . . .(602) 268-1427 American Drapery & Blind Nationwide* . . . . . . . . . . . . . . .(888) 232-4832 AZ PARTSMASTER (Phoenix) Statewide* . . . . . . . . . . . . . . . . .(602) 233-3580 AZ PARTSMASTER (Tucson) Tucson* & Surrounding Area* . .(520) 573-5828 Blind Co. Inc. BCI Statewide* . . . . . . . . . . . . . . . . .(480) 834-8098 Designs For You Nationwide* . . . . . . . . . . . . . . .(480) 517-0080 Distinctive Carpets, Inc. (Phoenix) Statewide* . . . . . . . . . . . . . . . . .(602) 323-0303 Distinctive Carpets, Inc. (Tucson) Statewide* . . . . . . . . . . . . . . . . .(520) 745-2600 Home Depot Supply / Hughes MRO Valleywide* . . . . . . . . . . . . . . . .(602) 305-9420 Home Depot Supply / Hughes MRO (Tucson) Tucson* & Surrounding Area* . .(877) 766-3991 Marietta Drapery & Window Coverings Co., Inc. Nationwide . . . . . . . . . . . . . . . .(800) 241-7974 The Home Depot Supply Statewide . . . . . . . . . . . . . . . . . .(800) 431-3000 WINDOW COVERING 3 Day Blinds Statewide* . . . . . . . . . . . . . . . . .(623) 780-1003 Advertisers Index A-1 Golf Cart Leasing . . . . . . . . . . . . . . . . . . . . . . . .5 Alliance Insurance Group . . . . . . . . . . . . . . . . . . . .18 ALLSTAFF Services . . . . . . . . . . .Front inside cover American Drapery & Blind (National Sales) . . . . .5 Apartment Home Living . . . . . . . . . . . . . . . . . . . . . .9 Apartments Resurfacing . . . . . . . . . . . . . . . . . . . . .16 AZ PARTSMASTER . . . . . . . . . . . . . . . . . . . . . . .19 Automatic Laundry Company . . . . . . . . . . . . . . . . . .2 Energy Billing Systems . . . . . . . . . . . . . . . . . . . . . . .17 For Rent Media Solutions (AZ) . .Back outside cover Gorman Roofing . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 KY - KO ROOFING . . . . . . . . . . . . . . . . . . . . . . . . .4 National Tenant Network . . . . . . . . . . . . . . . . . . . .16 NWP Services Corporation . . . . . . . . . . . . . . . . . . . .9 On - Site Manager, Inc . . . . . . . . . . . . . . . . . . . . . .14 Pierce - Eislen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Salsbury Industries Mailboxes . . . . . . . . . . . . . . . . . .9 Section 8 Bible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Features ARIZONA MULTIHOUSING ASSOCIATIONSPONSORED PROGRAMS From The Front Page MEETING THE NEEDS OF OUR GROWING STATE From The Front Page RENTAL HOUSING A VITAL COMPONENT OF OVERALL STATE STRATEGY Gov. Janet Napolitano addresses some of the infrastructure challenges and solutions Arizona faces. Viable rental opportunities are a must for individuals not ready to make the move to ownership. 6 2007 PHOENIX EDUCATION CONFERENCE AND TRADE SHOW Find out about the annual event held May 23-24 at the Phoenix Convention Center. Columns From The Front Page PRESIDENT’S COLUMN The new format of Apartment News allows the AMA to spread its message, services and benefits to a larger number of industry professionals in a more-timely manner.. 3 AMA LEGISLATIVE UPDATE 8 INDEPENDENT RENTAL OWNERS COUNCIL COLUMN 17 RECOVERING RENT AFTER LEASE EXPIRATION 17 ILLEGAL ALIENS: MAINTAIN STRICT RENTAL QUALIFICATIONS POLICY 18 REASONABLE ACCOMODATIONS UNDER FAIR HOUSING ACT: HOW FAR DOES IT GO? Find out the status of proposed bills the association is sponsoring and monitoring. It’s a great time to invest in real estate. A new Arizona Appellate Court ruling may allow management to charge extra rent. Landords should focus on applicant qualification standards and nothing more. Reasonable accomodations typically do not include financial benefits afforded to handicapped persons that management does not afford other residents. Departments 10 14 15 EVENT INFORMATION & REGISTRATION NEW REGULAR & ASSOCIATE MEMBERS PROVISIONAL REGULAR & ASSOCIATE MEMBERS 19 PRODUCTS & SERVICES GUIDE Back Cover ADVERTISERS INDEX WEB SITE www.azama.org Officers, Directors & Staff THE ARIZONA MULTIHOUSING ASSOCIATION: ■ ■ CHAPIN BELL Chairman ■ Represents ethical rental housing providers in legislative, legal and regulatory matters. Provides services, products, educational programs and networking opportunities that enhance the general welfare and economic health of all our members. Cultivates opportunities for quality rental housing throughout Arizona. OFFICERS CHAIRMAN: Chapin Bell, The P.B. Bell Companies CHAIRMAN-ELECT: Mike Clow, Gray Clow Residential MIKE CLOW Strategic Planning Committee Chairman Tributes Committee Chairman VICE CHAIRMAN: John Rials, Equity Residential Pheonix Edication Conference and Trade Show Committee Chairman Chairman - Elect TREASURER: Jodi Bart, MEB Management Services Finance Committee Chairwoman Government Affairs Committee Chairwoman SECRETARY: Lesa LaRocca, Trillium Residential Membership Committee Chairwoman IMMEDIATE PAST CHAIRWOMAN: Melanie Morrison, MEB Management Services DIRECTORS JOHN RIALS Vice Chairman JODI BART Treasurer Doug Benson, Burns Pest Elimination Reverse Trade Show Task Force Co-chairman Shannon Boyle, Cox Communications Lesley Brice, MC Management Education Committee Chairwoman Dalia Bureker, Bernard/Allison Management Services Reid Butler, Butler Housing Company Mickey Cummings, Equity Residential Robyn Epps, For Rent Media Solutions Terri Euchner, Sullens & Euchner, Communications Committee Chairwoman Kim Fitch, Nicolosi & Fitch Andrew Hull, Andrew M. Hull, Attorney at Law Jim Kowalski, Kowalski Construction Associate Member Council Chairman Reverse Trade Show Task Force Co-chairman Dori Locke, MC Management Local Lyceum Task Force Chairwoman Pam McCarthy, The YF Group FIVE STAR/Crime Free Committee Chairwoman Omar Mireles, HSL Asset Management AMAPAC Co-chairman Jay “Corky” Northrup, Tiempo Debbie Norton, John Hall & Associates Independent Rental Owners Council Chairwoman Victoria Orlowski, Alliance Residential Matt Perrin, Monarch Capital Holdings Steve Peters, AIMCO Dale Phillips, Mark-Taylor Residential Perspectives & Projections Committee Chairman Erica Reinke, Archstone Communities Tom Shelton, Greystar Real Estate Partners Ethics Committee Chairman Christine Shipley, Dunlap & Magee Property Management Amy Smith, RPI Services Janssen Tanner, Picerne Real Estate Group Pete TeKampe, Marcus & Millichap Debbie Willis, The P.B. Bell Companies S TA F F LESA LAROCCO Secretary MELANIE MORRISON Immediate Past Chairwomen TERRY FEINBERG President APRIL 2007 Terry Feinberg President Terryf@azama.org Direct Line 602-296-6201 Wayne Kaplan Director of Community Relations Wkaplan@azama.org Direct Line: 602-296-6203 Stacia Brocco Director of Education & Events sbrocco@azama.org Direct Line: 602-296-6204 Eric Richard Director of Communications Erichard@azama.org Direct Line: 602-296-6205 Cheri Hull Director of Membership Chull@azama.org Direct Line: 602-296-6207 Ron Baran Accounting Manager rbaran@azama.org Direct Line: 602-296-6202 Kelly Newman Manager of Education & Events Knewman@azama.org Direct Line: 602-296-6206 Michelle McBay Member Marketing Consultant Advertising@azama.org Direct Line: 480-429-4535 Jill Betzold Legislative Analyst & Research Assistant Jillb@azama.org Direct Line: 602-296-6211 Anne Spiker Membership, IROC, & Data Specialist Aspiker@azama.org Direct Line: 602-296-6208 Brent Jordan Accounting Assistant Bjordan@azama.org Direct Line: 602-296-6210 Renee Mason Education & Events Assistant Rmason@azama.org Direct Line: 602-296-6209 Brent Davis Southern Arizona Coordinator Bdavis@azama.org Direct Line: 520-323-0643 Cathy Wagner Southern Arizona Coordinator Cwagner@azama.org Direct Line: 520-323-0643 Leslie Adams Receptionist Ladams@azama.org Direct Line: 602-296-6200 Apartment News (ISSN 0746-0686) is published monthly by Professional Publishing, Inc. for the Arizona Multihousing Consulting Corporation. Advertising rates available upon request. We do not guarantee, nor are we responsible for, the products or services of any advertisers in the publication. The articles herein do not necessarily represent the views of the corporation or the majority of its members, unless so stated. Reproduction in part or whole is forbidden without written permission. Complete control, management and ownership along with the copyright and trade name belong to the Arizona Multihousing Consulting Corporation, 5110 N. 44th St., Suite L160, Phoenix, AZ 85018. Periodical postage paid at Snohomish, Washington. Copyright © 2007 Arizona Multihousing Consulting Corporation. All rights reserved. POSTMASTER: Please send address changes to: Apartment News, PO Box 698, Portland, OR 97207-0698. Phone: 602-296-6200 or toll-free 800-326-6403. FAX: 602-296-6178. Tucson Office: Phone: 520-323-0643. FAX: 520-323-3399 APARTMENT NEWS 1 The View From National NAA Offers 50 Education Sessions Geared Toward Career Tracks DAVE WATKINS NAA Chairman As the largest conference and trade show in the industry, the 2007 National Apartment Association (NAA) Education Conference & Exposition boasts more than 50 education sessions with tracks designed for CEOs, managers, on-site staff, independent rental owners and more. The event offers something for everyone, including the industry’s largest trade show, and provides a great opportunity for members and member companies to invest in themselves and in their careers. The conference is June 28-30 at the Mandalay Bay Resort and Casino in Las Vegas. Keynote speakers include Super Bowl most valuable player Peyton Manning and his father, Archie Manning; one of the world’s foremost authorities in consumer trends marketing, J. Walker Smith; and Wall Street broker Chris Gardner, whose life story recently was portrayed in a Hollywood movie. Manning quarterbacks the reigning world champion Indianapolis Colts. Archie was a two-time NFL MVP as quarterback for the New Orleans Saints during the 1970s. The two will speak about leadership and teamwork at the Opening General Session on Thursday, June 28. Smith is President of Yankelovich, Inc., a marketing consultancy specializing in consumer lifestyle trends and database targeting solutions. Described by Fortune magazine as "one of America’s leading analysts of consumer trends," he is co-author of three critically acclaimed books and a weekly commentator on public radio. His ideas and insights appear regularly in the national media and business press. Gardner, in a session sponsored by the NAA Education Institute, will speak Saturday, June 30, sharing his inspiring rags-toriches story about overcoming a broken home to become a high-powered Wall Street broker. Gardner’s life story recently was depicted in the movie "The Pursuit of Happyness," starring Will Smith. To register for the conference, including details on group discounts, as well as general details on the event and the industry’s largest trade show, visit www.naahq.org/educ. NAAEI CONTINUES TO PROMOTE APARTMENT CAREERS To help further promote the apartment industry as a viable career choice, the NAA Education Institute recently hosted a meetand-greet reception attended by more than 40 workforce investment boards. These boards are responsible for identifying career opportunities for the more than 12 million Americans seeking employment through the public employment system. The reception was held in conjunction with the National Workforce Boards conference in late February in Washington, D.C., attended by more than 2,000 employment professionals. NAAEI’s attendance at the event was the latest of many efforts to carry out the NAA and NAAEI board’s vision of promoting the apartment industry as viable career choice. Workforce boards are created as a one-stop place for people to learn how to develop spe- cific career tracks. Workforce boards are business-led community boards across the country to help ensure that all Americans have access to the information, job-search assistance and training they need to qualify for good jobs and to successfully manage their careers. GOVERNMENT AFFAIRS GIVES HOTSHEET A NEW LOOK In an effort to provide up-to-the minute information and greater ease of use for affiliates and member companies, effective immediately, the HotSheet, a compendium of CHECK US OUT critical legislative issues in state and local governments nationwide, will be delivered, in its entirety, to those who have signed up for it as an e-mail. Members will no longer be required to enter their user ID and password to access this vital industry document. Simply click on the bold headlines to go directly to that section of the HotSheet. If you have information to contribute, please e-mail Rachel Arnold at Rachel@naahq.org. AMA Dave Watkins, CAPS NAA Chairman 703-518-6141 www.azama.org NAAEI DESIGNATIONS TO RECEIVE CURRICULUM ENHANCEMENTS The NAA Education Institute (NAAEI) held NAA member-input discussions in March at the Capitol Conference on how to enhance content for NAAEI’s designation programs Certified Apartment Property Supervisor (CAPS) and the Certified Apartment Maintenance Technician (CAMT). The enhanced curriculum for these designations will be available in 2008. 2 APARTMENT NEWS APRIL 2007 GOVERNMENT AFFAIRS AMA Legislative Update and continue with five provisions we felt were less controversial and several that were necessary. The five remaining provisions include: COURTNEY LEVINUS Government Affairs Consultant We’re a little more than half-way through the 2007 legislative session, which has seen many bills introduced that have a direct impact on our industry. AMA-INTRODUCED LEGISLATION The following is an update of legislation introduced by the AMA for the 2007 legislative session: SB1255 – Landlord-Tenant Act Amendment. As is always the case with bills amending the Arizona Residential Landlord and Tenant Act, this one is controversial, to say the least. When we open landlord-tenant law, there is always the assumption on the part of many legislators that we are attempting to take away renter rights. This year, the bill as introduced had a number of provisions that assisted landlords, all of which you can currently do as long as you include it in the lease agreement, such as: requiring residents to show proof they have purchased rental insurance; allowing for early lease termination fees; and requiring the renter to supply a contact name to handle personal possession should he or she die during the term of the lease. The bill also clarified existing provisions for both landlord and renter. The first Senate Commerce Committee hearing was controversial, with many committee members raising concerns about several provisions, such as the one that would allow management to require rental insurance for its residents. Following the hearing, the AMA decided to remove many of these provisions (1) 33-1314. Section F allows a landlord to request a renter to name a person in his or her lease who is responsible for the renter’s personal possessions should the individual die or become disabled. (2) 33-1321. During the term of the tenancy, the landlord may use the refundable security deposit in accordance with any applicable property management agreement. (3)33-1324. Section A 2 requires the landlord to keep the property in a fit and habitable condition as prescribed by the local building code. This provision continues to be controversial and most likely will face further amendment. (4) 33-1341. It requires a resident to notify a landlord of maintenance issues in need of repair. (5) 33-1343. It states that once a resident notifies a landlord of a maintenance request, it constitutes permission to enter the unit with two-day’s notice. The Morris Institute and Chris Derose, the attorney/lobbyist representing tenant advocate Ken Volk, still opposes the provision that defines fit and habitable. Many neighboring states have landlord-tenant acts that define a "habitable" property, thus not leaving it to interpretation by the renter, the landlord or the courts. The bill cleared the Senate with a vote of 22 yes and five no votes, and scheduled for a House Commerce Committee hearing on March 21. Thank you to the AMA members that sent e-mails to their senators requesting support of the bill. HB2361 – Landlord-Tenant Forcible Detainer Actions. This bill is a joint effort by the AMA and the Manufactured Housing Communities Association to address concerns raised in a 2005 unscientific study conducted by the Morris Institute titled, "Eviction in No Time." This bill has also had its fare share of controversy and has been amended at least 12 times over the last month. The bill is still in the House awaiting a floor vote. The Morris Institute is adamantly opposed. AMA -MONITORED LEGISLATION In addition to sponsored legislation, the association is also monitoring numerous proposed bills: SB1227 – Domestic Violence Early Lease Termination. The AMA began working with the Arizona Coalition to End Domestic Violence in APRIL 2007 in hopes of crafting consensus legislation. After meeting on a regular basis and reaching agreement on virtually all the provisions with the exception of two, the bill sponsor ultimately introduced the bill without the two provisions we felt were necessary. When Senate Pres. Tim Bee, R-Tucson, joined Sen. Jim Waring, R-Phoenix, as the bill sponsor, the AMA voiced its concerns. Bee agreed the concerns were reasonable and we should have the opportunity to address them. The bill then cleared committee with an amendment that removed a number of provisions previously agreed to, thus creating a further divide. Bee, however, again assured us there would be an opportunity to address our concerns. Shortly thereafter, all stakeholders met with him and, after a two-hour-plus meeting with staff, we were able to restore our provisions to the bill to protect landlords. HB2252 – State Plumbing Code; Municipalities. The AMA has opposed the dysfunctional state plumbing code virtually since its inception in 1997. It appears the House will repeal the code and the Arizona Uniform Plumbing Code Commission, thereby permitting municipalities to adopt local plumbing codes. HB2406 – Contractor Retention. This bill, similar to ones proposed in previous years, attempts to eliminate contractor retention by reducing the amount a general contractor can retain from a subcontractor from 10 percent to 5 percent and requiring a general contractor to set-up an interest-bearing account for each subcontractor. Many construction industry groups oppose this bill, and we are working to amend the bill to address all concerns. There does not appear to be much middle ground on the issue. HB2607 – Contractor Indemnity. The bill would change provisions in construction contracts and shift liability for construction defect entirely to the owner and general contractor. Like the aforementioned contractor retention proposal, we’ve seen this bill introduced at least every year for the past 7-8 years. This year’s version, however, did clear the House. The same parties opposed to HB2406 are working to amend or defeat this bill in the Senate. SB1805 – Constable Ethics Standards and Training. We amended this bill in House Commerce Committee to address concerns from AMA members regarding the increase in mileage charges from the constables to deliver writs and special detainers. This is an unintended consequence of the co-location of judicial courts. If passed, the bill would require Maricopa County Justice of the Peace courts to assess mileage fees once the constable enters the precinct, as opposed to the mileage assessed from the actual courthouse. SB1423 – Municipal Impact Fees. We have been working with many stakeholders, including municipalities, homebuilders, the National Association of Industrial and Office Properties and Valley Partnership, to develop consensus legislation to reform the existing ambiguous state statues that allow a municipality to impose development impact fees. SB1047 – Private Investigator Licensing. As drafted, this bill would have required a property management firm conducting background checks on behalf of an owner and all credit back ground companies, to become licensed private investigators. We were able to work with the bill sponsor and the Arizona Department of Public Safety to amend the bill to our satisfaction. For up-to-date bill summaries and status of these bills and others tracked by Capitol Consulting on behalf of the AMA, visit www.azcapitolreports.com/webreport.cfm?webr eport=62&listid=9211. If you have any questions regarding these bills or any others that are moving through the Arizona Legislature, please do not hesitate to contact me or the AMA. AMA Courtney LeVinus AMA Government Affairs Consultant 602-712-1121 Members Meet with Legislators at Annual Day at the Capitol AMA members got a chance to voice their support for the industry during an annual grass-roots event in Phoenix. APRIL 2007 Over 35 AMA Regular and Associate members met with state senators and representatives to discuss association-sponsored legislation and other industry-related issues at the annual Housing Day at the Capitol Jan. 30 on the Arizona Senate Lawn. The association provided members with information and a video of the two AMA-sponsored bills (visit www.azama.org for information on the bills). Members discussed the proposed legislation and other industry issues with officials from their districts. AMA APARTMENT NEWS 3 continued from front page, Rental SHEILA D. HARRIS Arizona Department of Housing grasps the pressing need for housing that’s affordable, we are very fortunate to have a governor who recognizes that an economically diverse housing stock is extremely important to future economic growth and that planning for that growth is key to the preservation of our unique way of life here in Arizona. That’s why, moving forward into the new year, Gov. Janet Napolitano has put in motion the implementation of many of the recommendations put forth by the Arizona Incentives for Affordable Housing Task Force in its June 2006 Final Report. Having been directed by the governor to bring together a group of stakeholders for the purpose of identifying ways of creating housing opportunities that are relatively affordable and that allow for flexibility and adaptation to local market conditions, the Arizona Department of Housing and the Arizona Housing Commission first convened the Arizona Incentives for Affordable Housing Task Force on Jan. 19, 2006. To generate the best and most comprehensive solutions possible, the Task Force was comprised of professionals from the private, public and non-profit sectors, including both housing industry and economic development representatives. Arizona Multihousing Association President Terry Feinberg was, in fact, one of the distinguished members of the Task Force. It was particularly gratifying to have his participation, as the AMA is one of the largest and strongest rental housing associations in the country and a strong and credible voice for multi-housing interests in the state. Task Force members identified the following as major areas of concern vis-à-vis affordable housing production and preservation in Arizona: Barriers and incentives Lack of adequate financing Lack of adequate land In-depth discussions resulted in ideas and strategies that the Task Force vetted at length. Only those ideas that could be agreed to by all of the stakeholders represented were given final consideration. Ultimately, 19 short- and long-term recommendations were presented to the governor, and I’m happy to report to you that we’ve seen substantial movement forward on a number of the most pressing issues. BARRIERS AND INCENTIVES The Task Force recommended to the governor that strategies for greater collaboration among state agencies be identified, particularly around land use and housing development. By signing Executive Order 200705, the governor formally established the Growth Cabinet and gave its members until May 8, 2007 to develop and present to her a smart growth and development process that can be used by cities, towns and tribal communities in their efforts to coordinate a host of complex growth processes. As a member of the Growth Cabinet, I can tell you that we are working hard to meet the governor’s deadline and to present to her a comprehensive, useful process that can be adapted by communities across the state for the purpose of coordinating strategic growth. LACK OF ADEQUATE FINANCING The Task Force recommended to the Governor that she enhance the ability to use both Greater Arizona Development Authority (GADA) and Water Infrastructure Finance Authority (WIFA) financing on a single project. In January 2007, the Governor signed Executive Order 2007-04 directing the Departments of Environmental Quality and Commerce to work together and with GADA and WIFA to develop policies and procedures to provide joint financing for up to 30 years for drinking water and wastewater infrastructure projects where appropriate and as needed by Arizona communities. In addition, there is a bill (House Bill 2754) that would appropriate an additional $5 million to the Greater Arizona Development Authority allowing them to leverage additional bond financing. Further, the Task Force recommended a standardization of the property tax valuation processes for housing developed through the Low Income Housing Tax Credit (LIHTC) program to ensure consistency throughout the state. There is a bill this legislative session (Senate Bill 1038) that would establish a uniform property tax valuation process for housing developed through the LIHTC program. Currently, there are some concerns regarding the use of a market-based CONTINUED ON PA continued on page 5E continued from front page, Meeting DRIVE 2007 For the Arizona rental industry to remain a potent force in Arizona politics, we must re-certify as a SUPER PAC! TO DO SO, WE NEED 500 CONTRIBUTIONS OF $10. *Limited to personal funds. Make an investment in the success of your profession with a personal contribution to the Arizona Multihousing Association Political Action Committee (AMAPAC) today! ❏ YES! I want to help AMAPAC elect candidates who understand and are supportive of rental housing issues, and thereby protect my investments and livelihood. My personal contribution is enclosed. (Note: contributions limited to personal or partnership funds; corporate and LLC funds prohibited.) ❏ $500 ❏ $250 ❏ $100 ❏ $25 ❏ $10 and working with school districts to keep up with the rapid pace of our growth. We will train more doctors, educate more teachers and recruit even more high-paying jobs to Arizona. And we will stretch our dollars to make investments where they will count the most. Over the next few months, I look forward to sharing our progress with you on these critical issues. Together, we will build an Arizona that acknowledges growth, coordinates between government and the private sector, and embodies an exceptional quality of life. AMA Gov. Janet Napolitano 602-542-4331 or 800-253-0883 www.azgovernor.gov ❏ $_________________ METHOD OF CONTRIBUTION ❏ Cash ❏ Check ❏ Credit Card: ❏ Card Number: Visa ❏ MC ❏ AmEx ❏ Discover Card ❏ Diners Club Expiration Date: www.azama.org CHECK US OUT Billing ZIP Code: Name: Employer/Occupation: Home Address: Phone: E-mail: SPOUSAL CONTRIBUTION ATTRIBUTION FORM Married? Your spouse can help too! Please help us reach our goal of 500 contributors. Both contributor and spouse must sign this form EXPERTS IN FOAM ROOFING SYSTEMS • As a 2007 contributor to AMAPAC, I agree to attribute $10 of my total contribution of $20 or more to my spouse. Service Valleywide Contributor’s Name: Association Member Signature: Date: LICENSED • I would like to be recognized as a contributor to AMAPAC by having the above contributor attribute $10 of his/her total 2007 contribution in my name. COMMERCIAL: ROC #145747 Spouse’s Full Name: RESIDENTIAL: ROC #145748 Address: Street City State ZIP Employer: • Commercial • Residential • Industrial Occupation: Signature: Date: Contributions are used to support candidates running for state, county and local offices, as well as ballot initiatives under direction of the AMAPAC steering committee. The mission of AMAPAC is to elect candidates who understand and are supportive of the rental housing industry. 4 APARTMENT NEWS Shingles Shake Tile Foam • • • • Installation Maintenance Repair Recoats FREE ESTIMATES • PROFESSIONAL PROMPT SERVICE MAIL TO: AMAPAC, 5110 N. 44th Street, #L160, Phoenix, AZ 85018. Call Jill Betzold at 602-296-6211 with questions. • • • • (602) 944 -4600 www.kykoroofing.com APRIL 2007 continued from page 4, Rental capitalization rate, which would potentially increase the valuation of a number of tax-credit properties. A variety of parties are looking at alternate methods to solve this problem, but this might be something that needs additional time and attention post-legislative session. In an additional attempt to address the lack of adequate financing for affordable housing developments, the Task Force recommended investigating the use of interest earned on earnest monies from the resale of residential and commercial real estate transactions to dedicate to affordable housing. House Bill 2733 would allow banks to invest money deposited for escrow accounts in a broader range of investment products, which would, conceptually, allow them to receive a greater return on the investment. A portion of the interest earned on those accounts, after bank and title company fees are deducted, would be directed for affordable housing (administered by the Arizona Department of Housing) and legal services (administered by the Arizona Foundation for Legal Services). LACK OF ADEQUATE LAND Both the Governor’s Growth Cabinet and Arizona Town Hall will be looking at land use and land plan- ning to help address concerns about the lack of adequate land for affordable housing developments. As mentioned earlier, the Growth Cabinet will be finalizing its recommendations and sending them to the governor on May 8. Arizona Town Hall will be examining the issue at its Fall 2007 Town Hall at the Grand Canyon Oct. 28 – Nov.1, 2007. For more information, please visit www.aztownhall.org. the move to homeownership, viable rental opportunities are a must. It’s up to us to keep those opportunities affordable as Arizona continues to face explosive growth in the years to come. Housing Website at www.housingaz.com. AMA Dr. Sheila D. Harris Director Arizona Department of Housing 602-771-1007 For a summary of Task Force recommendations or for access to the final report in its entirety, please visit the Arizona Department of continued from front page, A New Look EDUCATION Educating stakeholders and communities remains a major priority. To that end, the Task Force recommended that the Arizona Department of Housing create and maintain a clearinghouse for resource material and model strategies relating to housing affordability. As such, we are currently in the process of creating the Center on Housing Affordability & Livable Communities. Our request for funding of the Center coordinator was recently approved by the Senate side of the Appropriations Subcommittee, but not by the House side. We are currently looking to see what we might to do ensure funding as the budget process continues. In conclusion, let me say that housing remains the single largest expenditure for working families in Arizona. For those not ready to make your definitive source for information on AMA training programs, products and events. Register for a class. Play in a golf tournament. Save money on your workers’ compensation or property and casualty insurance...all right here in the pages of Apartment News! Apartment News is also a valuable resource when searching for companies that provide the products and services you need to run an efficient and costeffective rental housing operation. These AMA associate members and advertisers understand your business, are priced competitively, and make it possible for us to send you Apartment News each month. Let them know you appreciate their support by giving them the opportunity to bid on your business and, when you do, tell them you found out about their company in Apartment News. (If you’re a vendor interested in advertising, contact Will Johnson at 503-221-1260 or 800-398-6751.) Another benefit of the new format is free subscriptions. Unlike the magazine format, which required the AMA to charge for additional subscriptions, you can now receive a free copy of Apartment News. Encourage members of your corporate or on-site team to subscribe so they can receive their own copy of the publication. A registration form is on page 10. The AMA and Apartment News are here as a service for you as a professional in the rental housing industry. The Board of Directors and association staff want to make sure we are meeting your needs, and we welcome your feedback and suggestions for articles. Please contact myself or Eric Richard at 602-2966205 or erichard@azama.org with your kudos, criticisms and suggestions. AMA Terry Feinberg President terryf@azama.org 602-296-6201 or 800-326-6403 Stop Throwing Money Out The Window Experience. Our sales staff will help you make the best decisions for your property and budget. We are the one-call source for ALL your window covering needs! Selection. We carry thousands of blinds, verticals & draperies in-stock for immediate shipping. Also, ask about our custom wood blinds, cellular shades, verticals and much more! Receive 20% off your 1st order !* Call Now 888-232-4832 * off standard commercial price lists. ATTENTION AMA MEMBERS New AMA Office Hours Beginning April 2, the AMA Office will be closed from Noon - 1 p.m. Normal business hours will be 8 am. - 12 p.m. and 1-5 p.m., Monday through Friday. APRIL 2007 APARTMENT NEWS 5 GOVERNMENT AFFAIRS AMA Legislative Update and continue with five provisions we felt were less controversial and several that were necessary. The five remaining provisions include: COURTNEY LEVINUS Government Affairs Consultant We’re a little more than half-way through the 2007 legislative session, which has seen many bills introduced that have a direct impact on our industry. AMA-INTRODUCED LEGISLATION The following is an update of legislation introduced by the AMA for the 2007 legislative session: SB1255 – Landlord-Tenant Act Amendment. As is always the case with bills amending the Arizona Residential Landlord and Tenant Act, this one is controversial, to say the least. When we open landlord-tenant law, there is always the assumption on the part of many legislators that we are attempting to take away renter rights. This year, the bill as introduced had a number of provisions that assisted landlords, all of which you can currently do as long as you include it in the lease agreement, such as: requiring residents to show proof they have purchased rental insurance; allowing for early lease termination fees; and requiring the renter to supply a contact name to handle personal possession should he or she die during the term of the lease. The bill also clarified existing provisions for both landlord and renter. The first Senate Commerce Committee hearing was controversial, with many committee members raising concerns about several provisions, such as the one that would allow management to require rental insurance for its residents. Following the hearing, the AMA decided to remove many of these provisions (1) 33-1314. Section F allows a landlord to request a renter to name a person in his or her lease who is responsible for the renter’s personal possessions should the individual die or become disabled. (2) 33-1321. During the term of the tenancy, the landlord may use the refundable security deposit in accordance with any applicable property management agreement. (3)33-1324. Section A 2 requires the landlord to keep the property in a fit and habitable condition as prescribed by the local building code. This provision continues to be controversial and most likely will face further amendment. (4) 33-1341. It requires a resident to notify a landlord of maintenance issues in need of repair. (5) 33-1343. It states that once a resident notifies a landlord of a maintenance request, it constitutes permission to enter the unit with two-day’s notice. The Morris Institute and Chris Derose, the attorney/lobbyist representing tenant advocate Ken Volk, still opposes the provision that defines fit and habitable. Many neighboring states have landlord-tenant acts that define a "habitable" property, thus not leaving it to interpretation by the renter, the landlord or the courts. The bill cleared the Senate with a vote of 22 yes and five no votes, and scheduled for a House Commerce Committee hearing on March 21. Thank you to the AMA members that sent e-mails to their senators requesting support of the bill. HB2361 – Landlord-Tenant Forcible Detainer Actions. This bill is a joint effort by the AMA and the Manufactured Housing Communities Association to address concerns raised in a 2005 unscientific study conducted by the Morris Institute titled, "Eviction in No Time." This bill has also had its fare share of controversy and has been amended at least 12 times over the last month. The bill is still in the House awaiting a floor vote. The Morris Institute is adamantly opposed. AMA -MONITORED LEGISLATION In addition to sponsored legislation, the association is also monitoring numerous proposed bills: SB1227 – Domestic Violence Early Lease Termination. The AMA began working with the Arizona Coalition to End Domestic Violence in APRIL 2007 in hopes of crafting consensus legislation. After meeting on a regular basis and reaching agreement on virtually all the provisions with the exception of two, the bill sponsor ultimately introduced the bill without the two provisions we felt were necessary. When Senate Pres. Tim Bee, R-Tucson, joined Sen. Jim Waring, R-Phoenix, as the bill sponsor, the AMA voiced its concerns. Bee agreed the concerns were reasonable and we should have the opportunity to address them. The bill then cleared committee with an amendment that removed a number of provisions previously agreed to, thus creating a further divide. Bee, however, again assured us there would be an opportunity to address our concerns. Shortly thereafter, all stakeholders met with him and, after a two-hour-plus meeting with staff, we were able to restore our provisions to the bill to protect landlords. HB2252 – State Plumbing Code; Municipalities. The AMA has opposed the dysfunctional state plumbing code virtually since its inception in 1997. It appears the House will repeal the code and the Arizona Uniform Plumbing Code Commission, thereby permitting municipalities to adopt local plumbing codes. HB2406 – Contractor Retention. This bill, similar to ones proposed in previous years, attempts to eliminate contractor retention by reducing the amount a general contractor can retain from a subcontractor from 10 percent to 5 percent and requiring a general contractor to set-up an interest-bearing account for each subcontractor. Many construction industry groups oppose this bill, and we are working to amend the bill to address all concerns. There does not appear to be much middle ground on the issue. HB2607 – Contractor Indemnity. The bill would change provisions in construction contracts and shift liability for construction defect entirely to the owner and general contractor. Like the aforementioned contractor retention proposal, we’ve seen this bill introduced at least every year for the past 7-8 years. This year’s version, however, did clear the House. The same parties opposed to HB2406 are working to amend or defeat this bill in the Senate. SB1805 – Constable Ethics Standards and Training. We amended this bill in House Commerce Committee to address concerns from AMA members regarding the increase in mileage charges from the constables to deliver writs and special detainers. This is an unintended consequence of the co-location of judicial courts. If passed, the bill would require Maricopa County Justice of the Peace courts to assess mileage fees once the constable enters the precinct, as opposed to the mileage assessed from the actual courthouse. SB1423 – Municipal Impact Fees. We have been working with many stakeholders, including municipalities, homebuilders, the National Association of Industrial and Office Properties and Valley Partnership, to develop consensus legislation to reform the existing ambiguous state statues that allow a municipality to impose development impact fees. SB1047 – Private Investigator Licensing. As drafted, this bill would have required a property management firm conducting background checks on behalf of an owner and all credit back ground companies, to become licensed private investigators. We were able to work with the bill sponsor and the Arizona Department of Public Safety to amend the bill to our satisfaction. For up-to-date bill summaries and status of these bills and others tracked by Capitol Consulting on behalf of the AMA, visit www.azcapitolreports.com/webreport.cfm?webr eport=62&listid=9211. If you have any questions regarding these bills or any others that are moving through the Arizona Legislature, please do not hesitate to contact me or the AMA. AMA Courtney LeVinus AMA Government Affairs Consultant 602-712-1121 Members Meet with Legislators at Annual Day at the Capitol AMA members got a chance to voice their support for the industry during an annual grass-roots event in Phoenix. APRIL 2007 Over 35 AMA Regular and Associate members met with state senators and representatives to discuss association-sponsored legislation and other industry-related issues at the annual Housing Day at the Capitol Jan. 30 on the Arizona Senate Lawn. The association provided members with information and a video of the two AMA-sponsored bills (visit www.azama.org for information on the bills). Members discussed the proposed legislation and other industry issues with officials from their districts. AMA APARTMENT NEWS 3 APRIL 2007 APARTMENT NEWS 7
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