What did we learn? - FloridaDisaster.org
Transcription
What did we learn? - FloridaDisaster.org
What did we learn? Debby, Isaac, Sandy and Public-Private Sector Logistics • • • • • • Introductions Setting the Stage State of Florida – Chuck Hagan, FL Logistics Trucking – Mike Fedorczyk, Landstar Retail – Bob Walmsley, Publix Q&A Setting the Stage – Logistics in Florida • Infrastructure • 12,000+ miles of highway • 15 seaports • 19 airports • Economy • ½ million+ jobs (7.4%) • 20% of exporters based in FL • 623 MM tons of freight • 2012 Exports $90B • 2012 Imports $ 72B Source: Enterprise Florida Setting the Stage – 2012 Storms • Debby, Isaac, Sandy • Impacts • Whole Community Response • Infrastructure • Transportation – Damages, Debris • Power • Communications • Economy • RNC Setting the Stage – Fragile Supply Chains • Just in time inventory • Economic downturn • Sourcing strategies • Faulty demand signals • Last mile • What happens when Supply Chains FAIL? Q&A Emergency Transportation Services Projects 1 Corporate Overview Corporate Sales $2.65 billion Landstar Transportation Logistics Landstar Landstar Landstar Express America Operating income $183 million Employees - 1,291 Independent Agents – 1,428 Global Logistics Business Capacity Owners – 7,871 Supply Chain Solutions Contracts with over 28,495 3rd Party Capacity Providers Ligon Landstar Inway Ranger Landstar Gemini Landstar Landstar • Corporate Headquarters Jacksonville, Florida Motor Carriers, Railroads, Ocean Lines & Airlines Warehouse Space - 63 facilities & 21.5 Million Square Feet Nationwide Publicly Traded on NASDAQ market – LSTR Dow Jones Transportation Index 2 Past Performance • Landstar provides transportation and logistics services to NGO, state, and Federal agencies providing support functions under ESF #1, ESF #6 and ESF #7 of the National Response Framework 3 Recognition For Distinguished Service Secretary N. Mineta, DOT, Recognized Landstar Operators as Unsung Hero's of Hurricane Katrina Landstar President & CEO Henry Gerkens Honored in Washington for Distinguished Service During Hurricane Katrina & Rita by Secretary N. Mineta 4 Emergency Operations Center Experienced & Dedicated Professionals Concurrent staff operations and Task Management System updates in Jacksonville, FL and Rockford, IL Fully Staffed by Landstar personnel, 24x7x365 Experienced and trained staff to direct drivers and service providers under state and federal emergency situation Provides overall situational awareness for each state or Federal agency 5 Truckload Motor Freight Service • Exclusive-use – USA & Canada • Dry Van and Refrigerated Service • Specialized and Heavy-Haul Trailers – Landoll, RGN Utilizing Landstar Transportation Logistics operating companies and other carefully qualified, experienced carriers. 6 Truck and/or Tractor Shuttle Service • Lease a truck and professional driver to haul as needed between mobilization center, staging area, and points of distribution. Air Freight or Passenger Charter Service • CONUS-48, AK, HI, PR, US territories & foreign points. • The right size aircraft to meet your schedule • Loading & unloading, Doorto-Door service 7 Trailers, Material Handling Equipment and Services • Lease dry van, refrigerated, specialized trailers, and material handling equipment • Maintenance and fueling of trailer equipment at staging areas 8 Mobile Home and Travel Trailer Transport • Landstar Heavy Haul Qualified Business Capacity Owner Fleet • Brokerage with quality carriers 9 Warehouse and Cross-Dock Operations • Temporarily operate a warehouse in the state • MEMA contract • Track inbound shipments from vendors • Track outbound trucks to Staging Area or case 10 Task Management System Transportation management system designed to track all the shipments and services ordered for emergency response! • Event-wide transportation situational awareness • Every shipment on every task is tracked in 2-4 hour intervals around the clock • Detailed pro-active communications with your EOC, vendor, and the POD 11 Task Management System Main Features • Web-Based Tracking & Reporting – View reports at the Task level and individual truck or shipment details – Summary and detail reports by location or commodity • Track by Event • View all shipments under each Task • View tracking details of each shipment • Summary and detail reports by View shipments inbound by location: POD, LSA, FOSA • Track trucks, trailers, and other equipment • Track commodities by location 12 Web-Based Tracking & Reporting 13 GPS Trailer Tracking & Reporting 14 GPS “Breadcrumb” Trailer Position Reports 15 Trailer Geo-fencing for Staging Areas or Event Site 16 WHAT HAVE WE LEARNED FROM PRIOR DISASTER EVENTS? The Florida approach towards unified logistics planning . . . One Team . . . One Mission Chuck Hagan, State Logistics Chief charles.hagan@em.myflorida.com Mission – First 72-Hours Secure Search Stabilize Get in early and GO BIG! 2 Federal State Emergency Response Team Who has the most resources? Local Government First Responders Non Government Organizations (Red Cross, Salvation Arm y, VOADs) Families / Local Businesses 3 Logistics Feasibility Study • Since November 2001, the Florida Division of Emergency Management have met with wholesale, industrial and retailers representing various sectors of the industry including grocers, pharmacies, home improvement and general merchandisers as well as the private transportation industry. • Those associations and retailers included the following: – Publix – Albertsons – Winn Dixie – Kash ‘n Karry – Harvey’s Groceries – Sweetbay – Wal-Mart / Sam’s Club – Target – K-Mart – Costco – Home Depot – Lowes – Ace Hardware – DHL – CVS Pharmacy FedEx UPS Walgreens Cheney Brothers US Foods Sysco Foods Sears Bealls Florida Retail Federation Florida Restaurant and Lodging Association Florida Banker Association Florida Petroleum Marketers and Convenience Store Association’s – Florida Reality Board – American Logistics Aid Network 4 – – – – – – – – – – – – Logistics Feasibility Study • The following set of operational standards were provided for adoption by retail establishments – Participate and coordinate with the Business and Industry Emergency Support Function (ESF) 18 liaison at the county and/or the state emergency operations center. – Through Business and Industry ESF-18, request that local emergency management offices designate a business liaison that will work in exempting retail establishments at those levels of government. – Retailers working through the local emergency operations center would have local governments identify key retailers and provide access cards or procedures that allow their staff and suppliers access back into the impacted areas. – Retailers should issue photo ID for their employees to assist in reentry post event. State will assist with generic reentry placard, subject to acceptance by county sheriff / government. 5 Current Vehicle and Contract Trucking Passes HURRICANE IRENE B ILL SMITH WAL MART TAMPA HILLSBOROUGH 07/11 10/11 MANAGER FL: 123ABC PASS MANAGED BY THE FLORIDA RETAIL FEDERATION BOTTLED WATER PASS AND CREDENTIALS MANAGED BY FDEM FOR CONTRACT TRUCKING 6 State Logistics Response Center Orlando, FL State Logistics Response Center • • • • • 200, 000 Sq. Feet – Climate Controlled Warehouse 18,000 Sq. Feet – Logistics Management Center 27 Loading Docks (Crossdock) Heliport 1,296 trailer loads of resources on hand • 500 trailers bottled water • 1,078,000 shelf stable meals • 45,047 tarps • 7,080 cots and bedding kits • 350,000 hygiene kits • 14 FNSS Medical Support caches • Tactical Support Packages • FEMORS Package EVENT OCCURS Total Asset Visibility Processes 9 9 Critical Takeaway Actions • Collaboration at Local Level between retailers and county emergency management office – Joint preplanning furthers relationships and defines responsibilities – Addressing critical supply needs – • Ability to restock stores from DC’s • Excess resources available for emergency response – Store Status updates – Assist county in determining where best to establish distribution and other relief sites – Reentry Procedures (Typically a 3-phase program) • Collaboration at State Level on store status • RED = CLOSED • YELLOW = OPEN WITH CONDITIONS • GREEN = FULLY OPERATIONAL – Corporate web site linked to FDEM web site for public to find who is open closest to them – Avoids duplication of benefits • Fuel – Local identification of participating fuel retailers and truck stops participating in the Florida Disaster Motor Fuel Supplier Program 10 Collaboration Is Critical Everyone Must Be Part Of The Team One Team . . . One Mission www.FloridaDisaster.org