Solution Provider Programme Deployment Kit

Transcription

Solution Provider Programme Deployment Kit
Solution Provider Programme
Deployment Kit
Building partnerships to enable
GS1 Standards Implementations
Building partnerships to enable GS1 Standards Implementations
Solution Provider Programme Deployment Kit
What's inside
Overview
Technical Tools
• Why implement a Solution Provider Programme ?
> Involving Solution Providers in Standards
• Tools included in this Deployment Kit
• Acknowledgements
Steps for Deployment
> Step 1 – Align with the GS1 MO Business Plan
> Step 2 – Understand the Market
> Step 3 – Define the Value Proposition
• GS1 Ireland Value Proposition
•G
S1 South Africa Value Proposition
•G
S1 Healthcare Value Proposition for Solution
Providers
> Step 4 – Develop the Programme Concept
• GS1 US Solution Provider Programme
• GS1 UK Solution Provider Programme
• GS1 South Africa Solution Provider Programme
• GS1 Germany Solution Provider Programme
• GS1 France Solution Provider Programme
• GS1 Australia Solution Provider Programme
• GS1 Ireland Solution Provider Programme
• GS1 Austria Solution Provider Programme
> Step 5 – Test the concept with Solution Providers
> Step 6 – Confirm and Assign Resources
> Step 7 – Develop a marketing launch plan for the
programme
> Step 8 – Define Key Performance Indicators to
measure success
> Step 9 – Execute the Program
> Step 10 – Monitor the Program overtime
Development & Standards Implementaion
> Solution Certification Programmes
• GS1 France solution certifications
• GS1 UK Solution Certification
• GS1 US Certification programmes
• EPCglobal Certification
Training Tools
• GS1 UK Accreditation Programme
• GS1 France Training Centre
• GS1 US AIDC Certification
Implementation Tools
> Knowlege Centres
• GS1 Mexico Experience Rooms
• GS1 Germany Knowledge Centre
• GS1 Norway Smart Centre
• GS1 Spain Competency Centre
• GS1 Sweden Concept Centre
> MOs in Action – Projects with Solution Provider Partners
Reference Documents
• GS1 Community Room information
• GS1 UK Acreditation Materials
Marketing Tools
• Guidelines for the use of the term « GS1 Member » & GS1
Logo
> Promoting Solution Providers
• Example welcome email for new Solution Provider
• GS1 Hungary Kupon Book
• Articles & Case Studies
• Example MO Solution Providers brochures
• eNewsletters & Updates
• Example MO Certification/Accreditation Brochures
• Flyers promoting SP Partners
• Example MO Newsletters for Solution Providers or
• Solution Provider Finders
• Call for Tender Tool
> Tools from the Global Office
Members
containing SP information
• Example MO Service Agreements
• Example MO Codes of Conduct
1 Overview
Overview
Welcome to the Solution Provider Deployment Toolkit. We have collected best
practices from many Member Organisations and some tools from Global Office to
help you reach out and work with Solution Providers (SP). This vast experience can
help you to expand or launch an SP Programme that supports your MO business
goals, or to build a Knowledge Centre or training programme together with SP
Partners. The best practices on product and people certification/accreditation can
help you to develop a programme that ultimately provides Products, Solutions and
consulting advice based on GS1 Standards for your Member community.
Gwen Lurie
GS1 Vice President Strategic Alliances
Solution Provider Programme - 2012
1 Overview
Why implement a Solution Provider
Programme?
To expand the reach of the GS1 message and enable the implementation of GS1 standards.
Feature
Advantage
Benefit
Training & Accreditation of
People
We speak with one voice and Solution Providers
gain solid overall knowledge of the entire GS1
system.
Consistent and accurate information
delivered to end users.
Delivered by MOs
Local control and engagement with System
Integrators, Consultants and Solution Providers.
Strengthen local partnerships, increase
reach to end user community.
MO Knowledge Sharing with
Solution Providers
Creating advocates inside SP companies.
Broader product and solution support
for GS1 system.
Product & Solution
Certification
End Users have an easier time finding solutions
and gain assurance that the GS1 Standards are
properly implemented.
Increased adoption of Standards.
Building GS1 Brand
Awareness
Solution Providers articulate the GS1 benefits in
their solutions sales/marketing efforts.
Growth of GS1 brand awareness.
Joint Marketing
Opportunities
Leverage actual solutions/ROI in marketing
materials
Stronger GS1 Message to end users.
Demonstration Centres
End Users experience the benefits of GS1 System
in hands on settings using actual products and
solutions available in the market.
Increased GS1 Systems Adoption.
Solution Providers Build
Professional Services Teams
Expanding expertise in the industry.
SP revenue opportunity.
Joint Service or Consulting
Offer
MOs can augment SP sales and implementation
efforts when deeper GS1 system info or
certification is needed.
MO revenue opportunity.
Product & Solution
Certification
End Users have an easier time finding solutions
and gain assurance that the GS1 Standards are
properly implemented.
Increased adoption of Standards.
The Old Way
end users. Align the programme with the MO strategic goals
Treating Solution Provider members the same as end user
for maximum impact.
members does not allow you to deliver the unique value
Why Implement Now?
required by the Solution Providers to incorporate the
Solution Providers are already actively promoting solutions
standards into their products and to promote the benefits to
to enable and improve supply chain performance. Too
the end users.
many are not promoting the benefits of GS1 System use
even if their products and solutions support it. GS1 has an
The Better Way
opportunity to be included and featured in these solutions
Develop a programme specifically for Solution Providers to
if we proactively engage with the Solution Provider
address their needs and leverage their ability to influence
community in a way that they realise a benefit.
Solution Provider Programme - 2012
1 Overview
Tools included in this Deployment Kit
• Detailed steps to developing or expanding a Solution
Provider Programme based on the experiences of GS1
• Accreditation Programme materials, which enable a
quick launch or expansion of MO training initiatives.
• Knowledge and Demo Centres ideas and learning from
MOs.
• Examples of the value and Programme structures
various MOs offer to their Solution Provider communities.
• Marketing tools currently in use by MOs, which enable
end users to learn about products and solutions that
the MOs who are running them.
• MO Programme examples you can leverage, such as
codes of conduct and SP Programme overviews, joint
studies, pilots and offers.
And much more…
implement GS1 Standards.
• MO tools from the Global Office you can leverage to
offer global value to your SP Partners.
• Product & Solution Certification best practices that
help assure end users the solutions properly implement
If you have any questions,
Contact us at Contactus@gs1.org
© M.studio - fotolia.com
the GS1 Standards
32 MOs already have some form of Solution Provider
Programme or are in the process of developing one.
Solution Provider Programme - 2012
1 Overview
Acknowledgments
A big thank you to all of the MOs and MO Solution Provider Coordinators. Working
with Solution Providers requires support from all roles within the MO - from Business
Development to Training & Education to Marketing. The contributions to this best practices
toolkit, and everyone’s work everyday with Solution Providers, enables our End Users to find
business solutions based on our standards.
• GS1 Mexico –Carlos Ramos Aguilar/Gabriela Ugarte Esteva
• GS1 Austria – Springs Daniela/Peterlik Alexander
• GS1 Norway – Sigmund Berle Jensen
• GS1 France – Soëlie Caron/Xavier Barras
• GS1 South Africa – Tarryn Daniels
• GS1 Germany – Sven Dienelt
• GS1 Spain – Sergi Cardona/ Pere Rosell
• GS1 Global Office – Gwen Lurie
• GS1 Sweden – Cecilia Gylden
• GS1 Hungary – Zoltan Krazli/Kurucz Péter
• GS1 UK – Tim Brown/Jonathan Brown
• GS1 Ireland – Maria Vejdar
• GS1 US – Grant Hunter
© Yuri Arcurs - fotolia.com
• GS1 Australia – Joseli Munive
Solution Provider Programme - 2012
2 Steps for
Deployment
Steps for Deployment
The true value of standards can only
be as great as the breadth and depth of
their use. Solution Providers play a critical
role in driving usage, but the potential for
them to do more as both implementers
and evangelists for GS1 standards is huge.
Sharing Best Practices is an excellent way to learn from
each other, enabling all of GS1 to improve how we engage
and partner with Solution Providers.
Bob Carpenter
GS1 US CEO
© carlos castilla - fotolia.com
”
Solution Provider Programme - 2012
2 Steps for
Deployment
Getting Started
Executive Summary
• Define the Value Proposition: to show the value of
The most important aspect of developing a Solution Partner
joining a GS1 SP programme based on each of the
Programme is to assure it supports and is integrated with
business drivers identified.
the Member Organisation’s (MO) specific business plan.
The primary question to ask is how can working with
Solution Providers help support one or more of your top five
initiatives.
• Develop the Programme Concept: what the levels, offers,
and prices are that work best for your MO.
• Test the concept with Solution Providers: in each
category/level, to be refined based on the feedback.
• Confirm and Assign Resources: to gain management
What you will find in this section
approval and commitment and to assign resources. To
This deployment kit will provide tools to help you through
develop the materials and infrastructure necessary to
many of the steps of developing and of deploying a
support the programme.
Solution Provider Programme - from defining how Solution
Providers can enable achievement of your Business Plan, to
understanding with which Solution Providers you should
engage, to developing the programme and, finally, to
understanding how to measure success.
• Market: to develop a marketing launch plan for the
programme.
• Measure success: to define your Key Performance
Indicators (KPI), monitor the programme successes and
make adjustments as necessary.
• Execute the Programme: to promote the programme,
To begin, your organisation will need to:
launch and sign up the Solution Providers. Deliver the
• Align with the GS1 MO Business Plan: how Solution
benefits of partnership.
Providers can help in achieving the Business Plan.
• Understand the Market: a good general understanding
execution of the Programme, review the progress to be
sure it is meeting your objectives.
© pressmaster - fotolia.com
of whom the market leaders are in each sector.
• Monitor and Improve the Programme: After the
Solution Provider Programme - 2012
> 1 Align with the GS1 MO Business Plan.
Goal: To improve and/or expand the use of bar codes.
Strategy: Focus on offering a bar code verification
“Clavis is the leading provider of cloud-based data quality
programme, bar code training, and target bar code reader
monitoring and validation solutions for consumer products,
and label printer SPs.
hardlines and food services suppliers, retailers and distributors.
We partner with GS1 organisations around the world to support
Goal: To break into a new industry, for example Healthcare.
them in enabling their member organisations to exchange data
Strategy: Focus on whom the leading SPs are in your
that is accurate and compliant with GS1 data standards. Working
local hospitals. Develop a programme to reach them or
closely with national organisations, through their Solution
team with a market leading SP to do webinars for the
Provider programmes, has helped us to refine our offering
industry and to raise awareness of the need for standards in
while also developing our brand as a trusted partner in the GS1
Healthcare.
community.” Garry Moroney, CEO Clavis Technology
Goal: To create a major initiative in Data Quality.
Strategy: Focus on Master Data Management (MDM)
What are your top five MO initiatives and how can
solution providers or SPs who provide data cleansing/data
Solution Providers help enable those initiatives?
matching tools.
Answering this will help you focus on your priorities and
how to engage with Solution Providers.
Goal: To launch a Global Traceability Auditing programme.
In each case, decide what each Solution Provider can do
Strategy: Align with Solution Providers who can come
to help your MO and, ultimately, your end users reach your
in after an audit and help the end user improve their
goals.
traceability in various areas, for example.
– Is it adapting their product to use the GS1 Standards? If
Avoid using the Solution Provider Programme to meet
so, focus on training.
the MO Revenue Goals:
Solution Providers who actively support GS1 standards
– Is it helping to educate the industry? Then, focus on joint
marketing with the Solution Provider.
bring far more value to GS1 than revenue alone. Each SP
expands the number of people talking with end users about
GS1. More solutions implemented using our standards
– Is it helping the end users to quickly find solutions that are
ultimately drive more end user membership, GTIN and GLN
known to support the GS1 Standards? In that case, pursue
usage, training needs, etc. While SP fees may be necessary
a SP finder or certification/accreditation programme.
to defray costs of training and to support the programme,
they should not be a primary funding source to meet
Good Examples of alignment with MO Business Plan:
MO revenue goals. Many early MO SP programmes with
Goal: To launch an order-to-cash initiative.
a heavy fee-based focus have been re-launched to place
Strategy: Target EDI Solution Providers, as a priority. Explain
higher value on those Solution Providers who invest time
the value of supporting GS1 eCom standards, eCom training
and resources with GS1 in training, demo equipment and
and expert webinars.
marketing.
Solution Provider Programme - 2012
2 Steps for
Deployment
Steps for deployment
2 Steps for
Deployment
> 2 Understand the Market.
There are a number of ways to determine who the Solution
Provider market leaders are. Some resources include:
“IBM is strongly supportive of GS1 standards, so we stay
up to date on the latest direction and status of standards
development and adoption through our membership. This
helps us develop solutions aligned with the standards and to
advise our clients on how to enhance business value through
standards adoption.” Susan J. Wilkinson, Smarter, Global
Consumer Products Centre of Competence, IBM Global
Business Services
Industry Reports, Case Studies and Overviews
There is a wealth of information on Solution Providers in
various categories, from analysts’ published reports and
case studies, to overviews and buyer guides.
Gartner’s Magic
Quadrant
reports
• highlight the market leaders,
challengers, niche players and
visionaries.
Instead of working with a large number of Solution
International
• focus on industries (healthcare, retail,
Data Corporation manufacturing, finance, government
(IDC) Insights
and energy).
Providers, your goal should be to identify the most
VDC Research
• has a practice focused on Auto-ID
including bar code and RFID/EPC.
IDTechEx Ltd.
• has a case study repository where
solution providers are mentioned.
Business
Software
• publishes the Top 100 vendor lists
for Supply Chain Management,
ERP, Retail Management Software,
Warehouse Management, IT Asset
Management, Manufacturing
Software, eCommerce Software and
more, for free.
IBISWorld
• provides in-depth sector overviews
(global and country specific for US,
UK, and Australia).
Market Leaders and Influencers
influential companies and those who have the broadest
deployment. Once these vendors are onboard and
promoting GS1, others will follow.
Understanding Solution Providers Business Drivers
The reasons Solution Providers join GS1 are very different to
End User reasons. Understanding the business drivers is key
to developing your value proposition for Solution Providers.
What are the Business Drivers?
• Expanding into a new geographic location.
• Meeting customer demands for support of GS1 standards.
• Developing new products based on a new technology.
Other Sources of Information
• Establishing themselves as thought leaders on a particular
Buyer’s guides
• RFID Journal, AIM Global, and NRF
can be accessed at no cost.
Conferences
• review industry conferences to
see which Solution Providers are
speaking or sponsoring important
events.
Thought
leaders
• r esearch and identify which Solution
Providers are regularly quoted in
industry journals and are publishing
white papers on relevant supply chain
subjects.
End user
community
• ask whom their trusted solution and
System Integration Partners are.
topic.
• Looking for lead generation opportunities.
Why and how Solution Providers will work with a GS1
Member Organization will vary greatly based on these
specific goals.
Know whom to work with in the Solution Provider
Organization
It is important to identify and work with the right people
within the Solution Provider organisation. You must
understand the different roles within the SP organisations
and what each role considers most important. Below are
some examples of different roles within an organisation and
what they bring to the table.
Solution Provider Programme - 2012
What they do and what they care about
• Are they looking to expand into your geographic location?
Technical
Standards
workgroup
representatives
• Bring knowledge about viability of
standards implementation, customer
needs, and technology trends.
• Provide their company with advance
awareness of new standards that will
impact their solutions.
• Influence GS1 standards development,
so they don’t disadvantage their
company’s solutions.
• Do they have an industry focus locally that aligns with the
• Look for opportunities to interact
with end users to better understand
business requirements.
• Understand the product enhancements
needed and the business benefits for
their customers. Assess needs and add
to their product roadmap.
business opportunity. If not, it will be difficult to get the
Product/
Solution
Managers
Sector
Managers
• Typically is responsible for the Profit
& Loss (P&L) for an industry such
as consumer products, healthcare,
automotive, etc.
• Understand why GS1 standards are
important to and valued by the end
user companies in this industry.
Marketing
Teams
• Promote their products or solutions to
GS1 Members.
Business
Development
Teams
• Know how to increase their revenue
from solution or services sales.
System
Integration/
Services
Delivery
Teams
• Ask what the implementation
implications are and what needs to
be done to get the customer up and
running using the GS1 standards.
• They develop a substantial service
revenue stream. They question how
GS1 standards will help grow an
existing service offering.
MO industry focus activities?
• Does an opportunity exist for them to generate sales leads
through your community engagement and marketing
activities?
If so, your value proposition will be clear and align with their
local attention of these global companies.
Other questions to consider include:
• Are you willing to consider joint projects, where the SP
offers time and resources in lieu of a fee?
• Are there opportunities to work together with an industry
association to promote the benefits of GS1?
• Is there an active local user group with whom you can
work to have the customers raise GS1 issues/opportunities
in your country? (SAP, Oracle, and IBM all have active user
groups).
• If the Global Solution Provider has become GS1 MO
accredited in another country or has certified a product
through another GS1 MO, are you willing to recognise
that expertise and include them when your customers are
looking for solutions?
• Does the Global Office (GO) have a relationship with the
Global SP where materials (whitepapers, case studies,
recorded webinars, etc.) may be available through GO or
another MO that you can leverage locally?
Considerations When Working with Global Solution
Providers
To understand how conclusions are made on the standards
the company will support, you need to know if the
global organisation makes decisions as a whole or if each
individual business unit or product unit decides.
Many of the Solution Providers who work with GS1
provide products and services to customers in more than
one country. These Global Solution Providers will not
join over 100 individual MO SP programmes. Therefore,
understanding the company’s business drivers will help
to identify those companies most interested in engaging
locally in your country.
© kotoyamagami - fotolia.com
Solution Provider Programme - 2012
2 Steps for
Deployment
Role
2 Steps for
Deployment
> 3 Define the Value Proposition
Influence
Participate in the development of global supply chain
“SAP and GS1 have many customers in common. And, we
standards and services.
need to work together to meet their needs. In order for GS1
to successfully promote the adoption of their standards,
Support
it is important to foster a good relationship with the
Benefit from a direct line to independent advice and training
vendors, to whom the customers will turn, to do the actual
via the Helpdesk and Members website.
implementation.” - Steve Winkler, SAP office of the Chief
The GS1 South Africa Value
Technology Officer
Proposition
The benefits of becoming an
At present, many Member Organisations have already
Alliance Partner at GS1 South
developed Solution Provider programmes. Each MO markets
Africa include:
their programme to Solution Providers based on the value it
brings. The Value Proposition tells the Solution Provider how
• Independent confirmation of Solution Provider Company’s
joining the GS1 country SP Programme will meet a need for
commitment to implement GS1 compliant processes and
them. The following are some examples worldwide.
services to all industries.
• Solution Provider Company delineated in a highly
competitive market place.
The GS1 Ireland Value Proposition
As a participant of the Solution
Provider Programme, companies
receive an exceptional package
• Solution Provider Company committed to quality by
providing customers with effective, interoperable solutions.
• Solution Provider Company having evolving education
about the GS1 System.
of benefits that will help them to
develop products and services, enabling them to promote
to a wider business and public service community.
The Business Opportunities Offer
Solution Providers can meet potential customers through
participation in GS1 Ireland’s seminars, exhibitions and other
events. They can also take part in technology pilots and
customer projects to gain critical competitive edge and to
achieve greater market visibility. In addition, they benefit from
editorial and advertising opportunities in the GS1 Magazine.
The Solution Provider Directory
Solution Providers can showcase their company, product
and services in the GS1 Solution Provider Directory, which is
available in hardcopy as well as online.
© drubig-photo - fotolia.com
Solution Provider Programme - 2012
®
The GS1 Healthcare Value Proposition
Solution Providers
Are you a solution provider who specialises
in developing supply chain solutions for the
Healthcare sector?
Your customers are facing increasing complexity
in managing their supply chain and need your
help to address these challenges.
Did you know?
GS1 Healthcare membership enables solution
providers to ‘see and shape the future’;
collaborate and share best practices with their
customers to address the challenges of today
and tomorrow’s supply chain.
Collaboration
Harmonisation
Standards
Solution Provider Programme - 2012
Ensure
supply chain
security and
patient safety
•
Provide solutions
to comply with
regulatory
Serialisation, UDI
requirements
and Traceability
requirements:
FDA, EU, Brazil, Turkey,
China...
• Reduce complexity
• Reduce production /
packaging costs
• Realise economies of
scale in the supply
chain
Increase
supply chain
efficiency
Provide solutions
to comply with
user
requirements • GPOs and leading
hospitals worldwide
support GS1 Standards
sunrise dates
Do you know the main benefits of GS1 Healthcare membership?
• Be the first to know about developing requirements impacting your supply chain
solutions and avoid (costly) last minute solution developments. Global members have
access to an online repository with up-to-date information on existing and developing
requirements in more than 85 countries. Additionally, as news breaks around the world,
this global network provides you “real time” e-mail alerts to help you stay informed
about these new challenges.
• Influence the requirements decision process by providing input to regulators and
other stakeholders through a neutral source promoting global harmonisation.
Since its formation in 2005, the global Healthcare user group has been working with
various regulatory bodies and associations around the world, including; the US FDA,
the European Commission and Chinese MoH. GS1 Healthcare is seen as a valuable and
credible source of input as regulations and directives are developed and implemented.
• Benchmark your supply chain solutions with other companies in Healthcare and
in other industries. As a global member, you will be able to participate in regular
conference calls to discuss the most recent updates from around the world, their impact
on your supply chain and possible solutions.
• Position yourself as a supply chain leader.
Your challenge: Develop and market supply chain solutions
to manage the increasing complexity in the Healthcare
supply chain
Meet customer requirements
• Numerous regulators are currently developing
requirements for traceability and unique identification
in Healthcare
• Leading GPO’s and hospitals support sunrise dates for
standards adoption
Address industry challenges
• Increasing globalisation
• Increasing security threats, including counterfeiting
and theft
• Increasing pressure to save costs in packaging and
supply chain operations
GS1 Healthcare - October 2011
• Fight counterfeiting and
theft
• Reduce medication
errors
2 Steps for
Deployment
The Healthcare supply chain is changing
Pharma serialisation, UDI, traceability, eHealth, globalisation...
Be prepared and, even better, see and shape the future!
GS1’s solution: A neutral, international forum advancing
global standards
Prepare for the future
• Get timely information on developing requirements
through a global network
Advance global industry standards
• Provide input to regulators across the world as a
neutral and trusted source
• Steer the direction of standards development
Empower collaboration
• Align with industry associations and other leading
standards development organisations
• Leverage the network of over 100 GS1 Member
Organisations (MOs) and their 1.2 million members,
across many business sectors, world wide
The GS1 Healthcare Value Proposition - Solution Providers
Page 1 of 1
2 Steps for
Deployment
> 4 Develop the Programme Concept
In order to deliver the value desired by the Solution
Providers and to achieve the GS1 MO business objectives
within the resources available, MOs must develop their offer.
Many MOs have created various tiers to match the different
levels of benefits and the MO resources required to deliver
them. Other MOs offer an “à la carte menu” or a one-size-fitsall membership category. There is no best method as long as
it meets the needs of the MO and of the Solution Providers,
ultimately creating benefits for our End Users. Below are
some programme definition examples.
To see the programme concept from each country listed
below please see the section 7. Reference Documents.
The GS1 US Solution Provider
Programme
Depending on the level of partnership, the
benefits can include:
Education, Training & Certification
• Training and Certification credits
• Complementary GS1 US Fundamentals education for
employees
• Access to GS1 Learn Education Series
• Preferred access to GS1 US Education, Training and
Certification classes
• Eligibility for GS1 US Provider Accreditation Programs
• Eligibility for GS1 US Product Certification Programs
• Eligibility for EPCglobal Product Certifications
Community Engagement
• Eligible for GS1 Global Office Solution Provider Benefits
(Global Directory, Newsletter, Member Organization
Introductions, etc.)
• Invitation to annual Solution Partner reception at GS1
Connect
• Eligible to participate in GS1 US Solution Partner Special
Interest Groups
• Published assets on GS1 Connect Extended site (white
papers, videos, case studies, etc.)
• Eligibility to participate in GS1 Global Standards
Management Process (GSMP)
Marketing & Business Development
• Use of GS1 US Logos and seals (as qualified).
• Use of Marketing Development Funds toward GS1 Connect
LIVE sponsorship and other GS1 US related marketing
opportunities.
• Joint Marketing opportunities.
The GS1 South Africa
Solution Provider
Programme
Through its Alliance Partner
Programme, GS1 South Africa
offers its Solution Providers the following for their businesses:
• Inclusion in GS1 US and GS1 Global Solution Provider
directory.
• Rights to Solution Partner participation in the GS1 Connect
online community.
• Joint press releases.
• Opportunity to develop co-branded case studies.
• Planning & execution of relevant seminars and workshops
with GS1 US.
Marketing Insights
• Monthly Marketing Insights teleconference.
• Access to GS1 experts.
• Quarterly In-depth market briefings.
• Annual Briefing.
• Performance review with GS1 US.
• Access to Partner Connections Solution Centre and
EPCglobal Member websites.
Solution Provider Programme - 2012
• Exhibition space at all workshops (Johannesburg, Durban
and Cape Town).
• Exhibition space at conferences and road shows.
• An annual seminar (morning or afternoon) in
Johannesburg, Durban and Cape Town where speakers
update Partners on developments in barcoding and other
aspects of the Consumer Goods Council.
• The opportunity to have regular editorial space in specific
publications.
• An Alliance Partner Programme Forum where partners,
manufacturers/suppliers and retailers raise and discuss issues.
• Free access to eLearn.
• Listed as preferred suppliers in specific publications, in the
GS1 Starting Up Guidelines and on the GS1 website.
• Once accredited, the opportunity to place a free strip advert
plus quarter page editorial in the CGC Synergy Magazine.
• Recognition and promotion by GS1 South Africa as having
‘GS1 South Africa Accredited Company’ status.
• Collaboration with GS1 South Africa Consulting Service,
where applicable.
The GS1 France Solution Provider
Programme
GS1 Germany’s programme was
At GS1 France, Solution Provider
created to be inclusive of the
Programme Members receive the
maximum number of Solution
following benefits:
Providers. There are no levels offered, providing a level field
for all Solution Providers to participate.
• Direct access to all GS1 France implementation guidelines.
• Direct access to all GS1 Standards details.
Once the programme was well established, GS1 Germany
• Receipt of GS1 France eNewsletters.
began to expand it to meet additional MO business goals.
• Opportunity to participate in GS1 France workshops
GS1 Germany works closely with their Solution Provider
members to build solutions, services and tools to bring
additional value to end-users.
(invitation only).
• Opportunity to participate in GS1 France Solution Provider
workshops.
GS1 Germany has defined their Solution Provider
• Access to all GS1 France events.
Programme by the major steps involved.
• Access to GS1 France technical hotline.
• Access to GS1 France trainings at a discounted rate.
Product Development & Standardisation
• Collaboration in relevant Working Groups.
• Ability to use GS1 France Solution Providers logo (“GS1
Partenaires”)
• Knowledge Building about GS1 Standards.
• Access to GS1 Partenaires (Partner) activities.
• Input from other Working Groups.
• Referencing in GS1 France Solution Finder.
Marketing and Public Relations
• Ability to communicate to GS1 Partenaires membership.
• Joint Events and Exhibitions.
• Opportunity to sponsor GS1 France events.
• Image-Flyer (Who are we?).
• Opportunity to advertise in GS1 France media.
• Ability to obtain GS1 France Solution certification and logo
Information Exchange
use for promotion.
• Presentation of Best Practices.
The GS1 UK Solution Provider
• Discussion of current topics.
Programme
Implementation
GS1 UK offers a tiered approach to Solution
• Collaboration with GS1 Consultants.
Provider partnership, which includes:
• Certifications.
• Activities with PROZEUS. (The PROZEUS project is being
• GS1 UK Strategic Partner – companies who can
carried out jointly by GS1 Germany and IW Consult, with
demonstrate ability and desire to participate in GS1
the support of the Federal Ministry of Commerce and
programmes, commit to their objectives and have a
Technology, to provide clear information on eBusiness
significant reputation and level of influence in the market.
standards to help small and medium-sized companies
• GS1 UK Solution Partner - companies that want to forge
acquire eBusiness competence.)
a close relationship with GS1, to develop new business
opportunities with other GS1 members.
Collaboration with Users
• GS1 UK Solution Provider - companies that require access
• Collaboration in Working Groups.
to basic standards information and increased visibility with
• Use of technical expertise of Solution Providers.
GS1 members.
Solution Provider Programme - 2012
2 Steps for
Deployment
The GS1 Germany Solution
Provider Programme
2 Steps for
Deployment
The GS1 Australia Solution
Provider Programme
The GS1 Australia Alliance
Programme includes a number of
different approaches based on the
needs of the Solution Provider. These include:
•G
S1 Australian Subscription
•G
S1 EPCglobal Subscription
•G
S1net Australia Certified Partner Programme
Each programme offers benefits based on the level of
participation by the Solution Provider. Details on each of
these programmes and the specific benefits by level can be
found in the Reference Document Section of this toolkit.
GS1 Credits
Can be used to offset some of the GS1 fees (e.g. advertising,
subscriptions, GS1 Services such as training and professional
services).
GS1 Australian Subscription
Enhanced benefits for subscribers include:
•A
llocation and use of GS1 Company Prefix.
•C
ompany Global Location Number (GLN).
•C
omplementary Bar Code verifications (per chargeable
Company Prefix).
•C
omplementary Classroom Training for Numbering &
Barcode.
• K nowledge Series 101 (GS1 Standards Technical Training).
•N
ew Subscription introductory welcome call.
•C
omplementary LINK magazine subscription (hardcopy &
electronic).
• S tandards Participation including access to Standards
Technical Manuals and Guidelines and to participate in
Local Community Networks, and an Advisory Service on
Standards Development.
•C
heck Digit Calculator.
•R
ight to apply for UPC Company Prefix.
• Right to apply for Variable Measure Numbers, 8-digit number.
GS1 EPCglobal Subscription
Benefits include: (confirmation and IP agreement required
for some benefits).
•R
egistration of subscription (and as Solution Partner, SP).
•R
egistration of GS1 Company Prefix on the Object Naming
Service, ONS.
•M
arket Development & Partnership Recognition include:
– Involvement in Local & Global Workgroups, Secured
Portal for EPCglobal.
– S ubscribers, Global Newsletter, EPCglobal SP Flyer.
•P
articipation in EPCglobal standards development work
groups.
Solution Provider Programme - 2012
GS1net Australia Certified Partner Programme
A Search & Download facility, the GS1net Australia Certified
Product Partner programme is certification for Alliance
Partners that have Master Data Management product.
Product Certification is a GS1 Professional Services project.
Benefits include:
• Market Development events, GS1net User Group meetings,
GS1net CPP.
• Webinars, GS1net CPP Recognition (e.g. GS1net CPP Flyer).
• GS1net Certification Programme.
• GS1net (PS) Workshops.
The different programs offer benefits in the following
areas:
GS1 Partnership Recognition - framed certificates, use of
GS1 Alliance Partnership Seal and training.
GS1 Alliance Partner Access to GS1 Australia
Organisation – various interactions are provided with
the Alliance team, the Industry Engagement organization,
Standards Business Development groups and GS1 executives
through newsletters, webinars, briefings, a Partners Advisory
Group, joint standards development sessions etc. Solution
Partners have access through contracts with the GS1
Australia professional services consultants.
GS1 Alliances Promotion to GS1 Membership – A rich
set of benefits are provided for marketing, PR, and lead
generation including web and brochure presence, joint
media and PR campaigns, promotion in a number of different
newsletters etc. Partners are welcome to participate and/or
co-sponsor in a wide variety of events and campaigns such as
the GS1 Australia Golf Day and CeBIT Sydney, SMART.
Australian Joint Customer References & Case Studies
“GS1 Case Study” opportunity to submit Case Study Brief to
be part of joint case study that is cobranded, published &
promoted.
SCKC: Supply Chain Knowledge Centre at Melbourne &
Sydney
• Use of the SCKC Theatres and Partner Room.
• Use of training rooms (If GS1 Speaker or SCKC tour
INCLUDED).
• Use of training rooms (where NO GS1 Speaker or SCKC tour).
• Alliance Partner company seal framed and hung in the area.
• SCKC Chain Reaction Programme.
GS1 Partnership Review
Executive Review with Management or C-level dependent
on programme level (Annual).
The GS1 Austria Solution Provider
Programme
Programme
GS1 Ireland offers three levels of
In Austria the contract of the “GS1
partnership, Alliance, Gold and
Austria Solution Provider Program”
Platinum. Depending on the level
is linked to the company, not to
of partnership, additional benefits to accredited Solution
single persons. The reason for this decision was that we
Providers include:
could establish a strong cooperation with the company
• Marketplace differentiation.
and not only with specific employees, who might leave the
• Top-ranking profile in the Solution Provider Directory.
company some day.
• GS1 Ireland Accredited Solution Provider Certificate & Logo
for promotional purposes.
• Opportunity to include relevant events in the GS1 Ireland
Magazine, eNewsletter and Online Calendar.
• Listing in the GS1 Solution Provider Directory.
GS1 Austria Project Manager for SPP decides which Solution
Providers are trained and ready for the programme. Twice a
year they have a GS1 round table with a selection of SPs to
discuss different topics, for example GS1 DataBar.
• Discounted advertising/insert rates for the GS1 Ireland
Magazine.
• Discounted exhibiting rates for annual GS1 Ireland
conferences.
• Discounted exhibiting rates for other GS1 Ireland seminars,
GS1 Austria also supports SPs at their customers. They
provide trainings, analyses and project management
together. They also communicate on a regular basis via
individual mails and GS1 Newsletter.
workshops and events.
• Opportunity to sponsor GS1 Ireland annual conferences
and other events.
• Opportunity to provide relevant case studies for the GS1
The Project Manager for SPP does regular visits and
therefore actually knows what is going on in the market and
where help is needed.
Ireland magazine and website.
• Receipt of GS1 Ireland Magazine and eNewsletter.
GS1 Austria Solution Provider Partner Package includes:
• Access to the GS1 Ireland Members website.
• Right to use “Partner of GS1 Austria Solution Provider
• GS1 Ireland Solution Provider Member Certificate.
• Use of GS1 Ireland Solution Provider logo.
• Opportunity to plan relevant seminars and workshops in
association with GS1 Ireland.
• Opportunity to participate in relevant GS1 Ireland pilots,
projects and events globally.
• Company logo included on all relevant publication
produced during the year of participation.
• Entry on the new online Solution Provider finder.
• Logo on the GS1 website home page.
• Inclusion in the GS1 Professional Services marketing
materials.
Solution Provider Programme - 2012
Program” logo on all printed material and your website.
• Special entry of company with logo in GS1 Solution
Provider Listing.
• Short company presentation with logo linked to website in
GS1 Newsletter (sent to 2.500 people).
• Entry in Solution Provider Tool on GS1 Austria Website
(www.gs1.at/solutionprovider) with logo, company
description, contact data and link to website.
• Half-page presentation of company with logo and
contact information in customers’ magazine GS1 Austria
Information (sent to 12.000 people).
• Membership at GS1 Austria.
2 Steps for
Deployment
The GS1 Ireland Solution Provider
2 Steps for
Deployment
> 5 Test the concept with Solution Providers.
efine Key Performance Indicators to
> 8 D
measure success.
Meet with local Solution Providers and present your
programme concept. Modify your proposal until it has broad
When creating your Key Performance Indicators (KPIs)
appeal and ask probing questions to get specific feedback,
consider:
for example:
• The number of joint case studies published with SPs.
• What is their assessment of the value?
• The number of SP Solution brochures/presentations/
• What do they see as the most important aspects for their
company?
• What, if anything, in the programme is not interesting to
them? (Not everything will be important for all companies).
• Who within their company will have to approve joining
your programme? What issues will need to be addressed?
• What could be obstacles to joining your programme as
websites that reference GS1 benefits.
• The number of SP personnel trained.
• The number of new, end user members brought in by SPs.
• The increase in SP participation in MO events.
• The number of SP members per level/tier.
• The revenue from programme membership &
sponsorships.
designed?
> 9 Execute the programme.
> 6 Confirm and Assign Resources.
At every step, be sure to review with your management
how the SP programme will support the MO Business
• Promote the programme, launch and sign up the SP
partners.
• Deliver the benefits promised.
Plan. Before launching the programme, reconfirm that all
necessary resources are budgeted and approved. Consider
> 10 Monitor and Improve the Programme over time.
the following resources:
After the execution of the Programme, review the progress
• Programme Management.
at least quarterly for the first year to be sure the rollout is
• Business Development.
meeting your objectives. Then, check annually once it has
• Training.
been established.
• Marketing.
• Web development (SP news, programme promotion, SP
finder, etc.).
Track against the KPIs you developed. Ask your Solution
Provider Partners for feedback.
• Finance and IT (invoicing and billing).
Adjust the programme, internal delivery processes and/or
> 7 Develop a marketing launch plan for the
programme.
value proposition based on the feedback from the Solution
Providers and MO Business owners with whom you are
Create the marketing materials to describe the programme.
working to be sure the programme is meeting everyone’s
Define a list of target companies, initial contacts at each
needs.
company, and how you will reach them (events, advertising,
telemarketing).
At the annual review, align with the coming year’s MO
Business Objectives and set the topics for your joint work
with the Solution Providers to support the objectives. For
example: Do you need to expand to engage with different
Solution Providers this year? Do you need to focus on a
different training objective?
Solution Provider Programme - 2012
Marketing Tools
Pierre Georget
GS1 France CEO
© Olivier Le Moal - fotolia.com
”
3 Marketing Tools
The adoption of GS1 Standards is possible
only if GS1 members find GS1 compliant solutions
on the market. Our Solution Providers Programme
is a very good way to promote GS1 Standards market
opportunities and to work with Solution Providers
to provide the best solutions to GS1 members.
With 200+ Solution Providers involved, we can guarantee that
SMEs, global companies, retailers and suppliers find a solution
that fulfils their needs.
Solution Provider Programme - 2012
Executive Summary
What you will find in this section
In the Marketing Tools section, MOs can benefit from
The following are but a few of the innovative ideas from
sharing best practices. Many creative ideas have been
MOs and Global Office (GO):
launched to help both Solution Providers and End Users find
• Kupon (Coupon) Book from GS1 Hungary.
solutions to their business issues using GS1 Standards.
• Solution Provider case studies highlighted in GS1 MO
3 Marketing Tools
Marketing Tools
magazines.
• Newsletters and Updates specific to the Solution Provider
Community.
• Brochures Promoting GS1 Partners.
• Online Solution Provider Finder tools.
• Call for Tender Tool.
• Promotion of GS1 related news from Solution Providers.
© XtravaganT - fotolia.com
• MO Tools available from Global Office.
Solution Provider Programme - 2012
Promoting Solution Providers
Articles & Case Studies
GS1 Hungary Kupon Book
GS1 Hungary Magazine
Every member company receives a coupon book with offers
from the GS1 Hungary Solution Providers.
Many MOs publish print magazines in order to highlight
case studies and solutions of interest to their End Users.
These publications provide useful information to the End
User members and are a good source of promotion and
lead generation for the Solution Providers.
GS1 Germany
GS1 Germany’s customer magazine, STANDARDS, combines
news and interesting facts from the world of GS1 Standards.
This quarterly publication also includes interviews,
practical reports, and summaries of interesting and useful
information regarding events and seminars.
In addition, GS1
Germany’s customer
magazine offers a
Market place section
to promote a variety
of hardware and
software vendors
for identification,
communication and
logistics solutions.
Solution Provider Programme - 2012
3 Marketing Tools
Marketing Tools
3 Marketing Tools
eNewsletters & Updates
For example, GS1 Australia sends out Solution Provider
By targeting specific GS1 information to the Solution
Community eUpdates. In addition, the Global Office emails
Provider Community, Solution Providers will not need to sift
the Global Solution Provider Newsletter to which Partners
through all of the information traditionally designed for the
may subscribe or that can be repurposed for local use (see
end user audience.
Tools for MOs from the Global Office).
These newsletters highlight opportunities to sponsor
Flyers promoting SP Partners
upcoming MO events, plus new piloting opportunities and
GS1 Germany and GS1 Australia promote their Solution
alerts about new standards release that their products/
Providers in brochures distributed at GS1 MO events and
solutions will need to support and more.
seminars.
Unser Ziel ist die Umsetzung der
GS1-Standards und ECR-Empfehlungen.
Kontakt:
Sven Dienelt – Senior-Produktmanager – GS1 Germany GmbH
dienelt@gs1-germany.de / 0221 947 14 346
Solution Provider Programme - 2012
Solution Provider Finders
Call for Tender Tool
GS1 France
For GS1 members looking for a solution to implement GS1
members of the GS1 France Solution Provider Programme.
The End User company can then choose to receive offers
directly or anonymously, in which case offers come through
GS1 France. With this tool, a company could look for printers,
GS1 Standards cannot be deployed if end users cannot find
bar code readers, RFID solutions, EDI, GDS software and
solutions on the market!
services, plus much more. All calls are published on the
GS1 France Solution Provider blog, which is accessible to all
GS1 Hungary has a unique and very friendly graphical
Solution Provider members. This free service complements
interface to help the end user find the tool or solution
the Solution Provider directory for GS1 France members.
specifically designed for the aspect of the supply chain
needed.
Tools from the Global Office
There are a number of tools available globally to support the
MO’s activities with Solution Providers.
The GS1 Strategic Alliance “Virtual Team”
Comprised of a group of GS1 professionals who manage
local Solution Provider programmes, the Virtual Team shares
best practices, ideas and information. Its Community Room
stores GS1 MO information for sharing and sending content
via email. You can also find information here on other MO
SP Programmes and Knowledge Centres. If you do not have
a Community Room login, create one here.
http://community.gs1.org/kws/
Then request membership to the GS1 Strategic Alliance
GS1 Australia - Solution Providers Directory
Virtual Team.
In this directory, you can find descriptions and contact
details of companies offering relevant goods and services
The Global Solution Provider
to assist with implementation of the GS1 System. Searches
Newsletter
are possible either by company name or by category. Results
MOs can repurpose this newsletter for
can also be listed by state.
their local SP community and/or add their
local Solution Providers directly to the
GS1 US uses the Global Office SP Finder database (see Tools
distribution list. This newsletter highlights
for MOs from the GO) with a customised user interface to
information of particular interest to the
highlight providers who are members of the GS1 US Solution
SP community. You can send to the GO
Provider programme. This approach allows the Solution
information about planned events in
Providers to have only one site to update and maintain while
your MO to be included in the Global
offering multiple ways for End Users to find them. (Note: This
Newsletter. Past issues of the Newsletter
function is available to any MOs who are interested).
are archived on the SP Zone. http://www.gs1.org/collaborations/spzone
Solution Provider Programme - 2012
3 Marketing Tools
Standards, the Call for Tender Tool broadcasts requests to all
Global SP Finder You can offer, as an additional benefit to your SP members,
an entry in the Global SP Finder at no additional cost. In
3 Marketing Tools
this way, Global End Users can find Solution Providers
who have outlets or manufacturing facilities in multiple
countries. Case Studies highlighting end user solution with
a clear GS1 Standards angle can be uploaded here as well.
If you wish to offer this benefit to your partners, ask the GO
for a brief presentation or introductory email for your use.
For any companies interested, the GO can set up a login
account for them where they can either populate their entry
themselves. Send an email to contactus@gs1.org for more
information or to request logins to be set up.
http://www.gs1.org/spfinder
Join Us Join the Strategic Alliance Virtual Team Community Room
to stay abreast of new tools, learn about new opportunities to work
with solution providers and share best practices with other MOs worldwide.
We welcome you to become an active member of this community by sharing
your ideas, suggesting improvements and asking questions.
Solution Provider Programme - 2012
Technical Tools
Today Member Organizations partner with
solution providers to extend MO services in local
communities. Encouraging SPs to participate in local
standards user groups and in global GSMP workgroups
ensures much needed perspective to GS1 standards
development. When solution providers develop
software, hardware and service offerings based on GS1 standards,
GS1 members benefit by overall adoption of the GS1 System.
4 Technical Tools
”
© Sergej Khackimullin - fotolia.com
Sally Herbert
President, GS1 Standards & System Development, GS1 GDSN Inc.
Solution Provider Programme - 2012
Executive Summary
if they have the skills or solutions that may be needed, or if
Solution Providers are a valuable source of technical
they have customers who have the business needs which
expertise for GS1. It is extremely important for GS1 Member
have been identified. These groups are open, allowing all
Organisations to encourage their Solution Provider Partners
Solution Providers with interest to participate. Minimum
to get involved in the Global Standards Management
levels of participation are required to assure that no one
Process (GSMP), both to assure that the standards developed
company has undue influence. It is therefore essential for
can be implemented, and then that solutions implement the
MOs to help encourage Solution Providers to become
standards correctly.
involved in the standards development process.
What you will find in this section
Solution Certification Programmes
It is critical that GS1 MOs provide information about the
GS1 France
standards to Solution Providers and develop programmes to
Based on the various needs of the
give end users confidence that solutions meet the standards
GS1 France, a solution certification
properly. To assist MOs, this section provides information on:
programme has been developed for 3
• The importance of Solution Provider participation in the
priority areas:
Standards Development Process.
• Examples of GS1 MO Solution Certification Programmes.
• eInvoicing
• Traceability through Web EDI
Involving Solution Providers in Standards
Development & Standards Implementation
• GDSN certification (interoperability with GS1 France Data
GSMP Participation
eInvoicing
As a neutral organisation, any company can access the
The electronic invoicing is seen by members of GS1 France
GS1 standards and participate in the Standards process.
as carrying substantial productivity gains, especially in
However, in order to be a voting member on the standards
distribution. A number of members are concerned about
committees Solution Providers do need to be a member in
controls the Directorate General of Taxes (DGI) may
good standing with an MO.
impose to achieve paperless bills. GS1 France, guided by a
Pool)
committee of users (suppliers and distributors), has engaged
Many work groups need the technical expertise of Solution
in a tool qualification process based on a number of features
Providers. The Global Office identifies the skills needed
considered to be the minimum for tools to qualify for
during the call to action process. In turn, the Solution
certification.
Providers gain invaluable understanding of the standards,
business process and use cases that they support through
To achieve qualification a set of bills was incorporated
their participation. Their experience is then transferred to
in EANCOM. This includes the correct messages being
the creation or update of software interfaces, solutions and
accepted by the tools and the wrong messages being
services that support the implementation of GS1 Standards.
rejected. In this characterisation, GS1 France checks:
• The presence of mandatory data in the file of the partners.
GS1 MOs are asked to keep their SP Community informed
of new groups forming. SP are encouraged to get involved
Solution Provider Programme - 2012
• Acceptance and rejection of bills in transmission and
reception.
4 Technical Tools
Technical Tools
• The presence of required data in checklists.
users tools in French to communicate with other catalogues
• Archiving of invoices issued and received.
certified on the GDSN.
• Gross return of invoices and is legible.
GS1 UK: Solution Certification
If the tool responds positively to all these characteristics, it is
considered consistent with the recommendations and then
Accreditation and
receives a qualification on the part of GS1 France.
Certification are the
fundamentals behind the
Traceability through Web EDI
GS1 UK Partner Programme. They aim to drive adoption
Spurred on by its members, GS1 France has undertaken a
of GS1 standards and solutions in the UK, by increasing
tool qualification process for Web EDI/Traceability solutions
the knowledge of Solution Partners through accreditation
developed by GS1 Partners members.
(covered in Training section) and by ensuring certified
4 Technical Tools
solutions deploy GS1 standards consistently and correctly.
The qualification of tools for Web EDI traceability by GS1
France is limited to controls relating to the use of GS1
A GS1 UK Certified Solution is a solution that is provided
standards. This qualification focuses on the ability of tools to:
by a Solution Partner (a member of the GS1 UK Partner
• Manage a basic minimum of information related to
Programme who has achieved at least one GS1 UK
product GTIN and GLN companies.
• Receive the message language EANCOM ORDERS 97
general profile version 3 February 2003.
• Provide a response to orders received by describing the
accreditation) which has been successfully certified by GS1
UK as capable of correctly and consistently implementing
the elements of the GS1 System that apply to the specific
solution. This includes:
shipping units made ​​(including assigning an SSCC unique
• GS1 System Identification Keys.
to each shipping unit) and the creation of a standard
• GS1 System symbologies.
logistic labels by providing the printer data necessary for
• GS1 eCom messages.
publication.
• GS1 standard validations.
• Send the message DESADV language EANCOM 97 general
• GS1 EPCglobal RFID and associated standards.
profile (version January 3, 2006).
• Provide periodically files (e.g. Excel) containing the SSCC
and the information attached.
GS1 UK Solution Certification is a 5 Step Process (plus an
annual recertification):
1) Demonstration of the solution.
These points are tested in the tools against the minimum
2) Completion of a certification questionnaire.
requirements, but may have other features on a shipment
3) Validation of sample inputs/outputs.
of goods. If the tool responds positively to all these
4) Review of solution documentation and marketing
characteristics, it is then consistent with the recommendations
material.
and receives a qualification from GS1 France.
5) Reference site checks.
GDSN Certification (Interoperability with GS1
France Data Pool)
As of early 2012, Solutions have been certified in the
Qualification QualifGDS addresses, the management tools
• Asset Management.
of information products enables Solution Providers to offer
• Automated Goods Receipt (ASNs/Logistics Labels).
their users access to an industrial GDSN to synchronize their
• Master Data Management.
product information worldwide via the Paragon. In this
• Order to Cash (EDI).
scheme, the Paragon is the gateway to the GDSN and gives
• Patient Safety
Solution Provider Programme - 2012
following areas:
GS1 US: Certification Programmes
GS1 EPCglobal Certification
The GS1 EPCglobal Certification Programme is a standards
developed by the EPCglobal community. It provides a
the opportunity to demonstrate solution capabilities for
neutral and authoritative source for testing EPC/RFID
implementing standards through rigorous certification
technology and information regarding certified hardware
processes in one or more of three areas:
and software products and the vendors who manufacture
• Bar code Product Certification
them.
• Data Quality – Package Measurement Rules Accreditation
• EPCglobal Certification
For Solution Providers, the Certification Programme
verifies that their hardware and software products comply
GS1 US Barcode Product Certification
with EPCglobal standards and links them to EPCglobal
All standards-certified products (software, printers, scanners,
subscribers who are looking for specific products and
and verifiers) for the GS1 System are tested for compliance
services. Solution Partners are a key part of the EPCglobal
in one or more of the GS1 System barcodes. The specific
community and offer end users an array of choices for tags
barcodes are tested for each product and the specific
within the framework of the GS1 EPCglobal Certification.
version for software or hardware is listed on the fact sheet
for each Solution Provider.
EPCglobal Certification distinguishes between conformance
and interoperability testing. To ensure that EPC/RFID
Data Quality – Package Measurement Rules
Accreditation
technology is successfully introduced into operations,
GS1 US offers an accreditation programme for Solution
performance testing and self-testing tools.
EPCglobal Inc. also provides support to companies through
Partners providing package measurement services to their
customers. Accredited providers in the programme undergo
GS1 EPCglobal Conformance Testing verifies that EPC
a rigorous process, through which they must:
hardware and software complies with the GS1 EPCglobal
• Demonstrate knowledge of GS1 Global Data
standards.
Synchronization Network (GDSN) package measurement
standards.
GS1 EPCglobal Interoperability Testing builds on the
• Possess National Institute of Standards and Technology
GS1 EPCglobal Compliance Testing. Devices participating in
(NIST) certified digital equipment for linear and weight
the Interoperability testing must use components that are
measurement.
certified for compliance. The GS1 EPCglobal Interoperability
• Undergo periodic reviews/internal audits to ensure
Testing demonstrates the ability of different compliance
strict adherence to programme requirements and GDSN
certified products to work with other compliance certified
standards.
products.
Solution Provider Programme - 2012
4 Technical Tools
based compliance and interoperability testing programme
GS1 and the GS1 US Solution Partner Programme offer
Performance Testing: Accredited Test Centres (ATCs).
The Self Testing of Data Validation using the EPCIS
In order to best reap the benefits of RFID technology, it is
Validation Portal is an online self-testing service (www.
crucial for companies to employ tags that fulfil a number
epcisvp.com) for end users to verify that their EPCIS
of key performance criteria, such as a high read rate. For
implementations adhere to the EPCIS Specification and
this reason EPCglobal Inc has developed, and continually
Industry Standard Vocabularies (Data Content). This service
enhances, standardized RFID tests which are applicable
is a software tool for companies to validate their EPCIS
worldwide. These tests are executed by the GS1 EPCglobal
deployments that complements EPCIS certified Products.
Accredited Test Centres, which bring a wealth of experience
One of the key features is the powerful and descriptive
and competence in RFID. This allows end users from different
reporting capability of the tool.
industries to find the right solutions for their particular needs
and gives them the confidence in the technology and its
The GS1 EPCglobal Certification Mark on eligible
application in finding new business value.
devices (e.g. Silicon Chips/Tag Integrated Circuits, Readers,
Reader Modules, Printers/encoders with embedded
4 Technical Tools
reader modules) have successfully demonstrated all
applicable mandatory testing for both conformance and
interoperability requirements.
A list of GS1 EPCglobal hardware and software certified
products is available online at www.gs1.org/epcglobal/
implementation
Solution Provider Programme - 2012
Training Tools
For Solution Providers to deploy GS1 standards
effectively they need to have the appropriate
knowledge and training. We prioritise our activities
with Solution Providers who have gone through
our stringent accreditation and certification
programmes. These qualifications are the stamp
of approval that companies should look for when choosing a
Solution Provider, as it means they have the right skills to help
them implement the GS1 standards correctly
”
© mariocigic - fotolia.com
5 Training Tools
Gary Lynch, CEO, GS1 UK
Solution Provider Programme - 2012
Training Tools
Executive Summary
Accreditation. (See the Technical Information section of this
MO programmes vary greatly on how they offer training.
toolkit for more information.)
Some focus on specific areas such as Barcodes only, others
offer a full suite of training. The training offered should
What is the Value of Accreditation?
always align and support the MO strategic business plan. For
Although not an endorsement of the products or services
example, if launching an Order-to-Cash initiative is one of
provided by a Solution Partner, it creates great value,
the top priorities for the year, then training on eCom should
including:
be a main focus.
For GS1 UK Accreditation brings a way of measuring the
What you will find in this section
For GS1 UK Members Accreditation provides a route to
Included in this section are some MO Programmes, which
engage with companies who have a validated knowledge
include extensive training materials and tests that can be
and understanding of GS1 standards.
used to get you started quickly. Many MOs include training
For the Solution Partner it allows for access to UK
facilities and courses in combination with their knowledge
members, which is only available if the accreditation has
centres. See the Implementation Section of this Toolkit for
successfully been completed. The Solution Partner then
more information.
stands apart from non-Accredited companies.
The GS1 UK Accreditation Programme
How It Works:
GS1 UK has developed a full Accreditation programme,
• The Partner selects the accreditation technology area:
designed to substantially increase knowledge about GS1
standards within their partner community. Accreditation
barcode, eCom, GDS or EPC/RFID.
• The Partner receives a course workbook for each candidate
forms the cornerstone of GS1 UK interaction with Solution
and GS1 UK deliver the Accreditation material through
Partners. Those companies committed to training their staff
distance learning.
are worth building a more substantial partnership.
• The individuals are then examined against the
Accreditation material. This takes place in a classroom and
Goals of the Programme
is broken into two parts. Part one is an exam on the GS1
The goals of the GS1 UK Accreditation programme include:
System and part two is an exam on the selected standard
Creating greater alignment with Partners - those people
discipline.
who drive GS1 standards through solution deployment.
Driving greater value to our members - by having a
Upon Successful Completion:
Partner community, which clearly display knowledge,
• Each individual receives an individual certificate detailing
understanding and capability in the market place.
successful Accreditation.
• Accreditation of the organisation is based upon the
Offers of the Programme
retention of the minimum required number of individuals.
Accreditation - a measure of the knowledge and
This is audited on an annual basis. When the minimum
understanding of GS1 standards in one of the 4 areas:
number of individual certifications is reached, the
barcode, eCom, GDS and EPC/RFID.
company receives a certificate detailing company
Accreditation. As GS1 UK Accredited companies can
Certification - defined as the validation of a GS1
be searched in the Global Solution Provider Finder, the
standard based solution, and can only be completed after
company also and gains global visibility.
Solution Provider Programme - 2012
5 Training Tools
knowledge and understanding of their Partners.
• Accreditation requires renewal after 3 years.
Applicability for other MOs
GS1 UK plans to move the above process to an “online”
• The Accreditation coursework and exam developed in the
experience to save Partners and GS1 UK unnecessary cost
UK is not UK specific, therefore it can easily be adapted.
• The Accreditation material for Barcode, eCOM, GDSN and
and time.
EPC/RFID is based on Global Standards and can be used in
Associated Costs (based on 2012 fee structure)
• The first accreditation is included in the annual Solution
Partner membership fee.
other geographies.
• Local regulations and guidelines could easily be added.
• See the reference materials section of this toolkit for links
Subsequent accreditations are charged at £500 per
to the GS1 UK materials.
accreditation per year.
• T here is also an examination fee of £100 per person to
The GS1 France Training Centre
cover administration and book costs.
Is Accreditation for a company or an individual?
• The Partner Company is Accredited, when the minimum
number of required individuals within that company are
Accredited. To become accredited, the Partner company
must ensure a minimum number of individuals have
Number of
employees
Minimum number
required to be accredited
in each area
Under 20
2
The GS1 France Training Centre was created to disseminate
20 – 40
3
GS1 Knowledge through training. The Centre provides over
Over 40
4
a dozen training classes offered on a variety of technologies
& sectors, and from the smallest suppliers to large
multinational companies.
Appropriate staff levels are verified annually to ascertain
that all examined personnel are still with the organization.
If a qualified individual has left the company, another one
needs to take the appropriate exam or the company will
lose their Accreditation status.
© lucadp - fotolia.com
5 Training Tools
passed the relevant courses.
Solution Provider Programme - 2012
The Centre includes 3 full time employees and 20 GS1
This course covers the necessary topics to become a GS1 US
Instructors. Instructors are experts of technologies as well as
AIDC Certified Professional. Topics include:
specific sectors.
• Company Prefix.
• Global Trade Item Numbers® (GTINs®).
GS1 France personalizes the training programme for
• Global Location Numbers (GLNs).
companies. They currently have 15 multi-year partnerships
• Other ID Numbers.
agreements for ongoing training with retailers, schools
• Application Identifiers.
and universities. GS1 France also offers an e-Learning
• Barcodes & Their Applications.
Certification of GS1 barcodes.
• Data Carrier Specifications.
• Symbol Quality & Verification.
Solution Providers Partners participate by:
• Building a Barcode Quality Program.
• Providing tools for barcode demonstrations
• System Allocation Guidelines.
• Providing tools for RFID demonstrations.
• Symbol Placement.
• Offering presentations for GS1 France members,
• Co-trainers in workshops,
Certification Test
The AIDC Certification test is administered during class
GS1 US Automatic Identification and Data
Capture (AIDC) Certification
hours at the end of Day 2 and there is no additional
Attendees of the GS1 US AIDC training course who score a
those who pass with 90% or better receive a Certificate of
90% or above on the certification test receive the status of
Completion. GS1 US Solution Partners also receive an AIDC
GS1 US AIDC Certified Professional.
Certified Professional logo that can be used on marketing
charge for the test. Results are sent within two weeks and
© lenets_tan - fotolia.com
Attendance.
Solution Provider Programme - 2012
5 Training Tools
materials. All other attendees receive a Certificate of
Implementation Tools
Giving retailers, manufacturers, hospitals and
other trading partners the opportunity to experience
the supply chain in a demonstration setting enables
them to see the standards in practice. Working with
solution providers to implement and maintain these
state of the art centers is vital to the centers success.
”
© photocreo - fotolia.com
6 Implementation
Tools
Jörg Pretzel
GS1 Germany CEO
Solution Provider Programme - 2012
Implementation Tools
Executive Summary
What you will find in this section
MOs and Solution Providers have worked together very
In the Implementation Tools section, we highlight Member
effectively to demonstrate the value of GS1 Standards to
Organisations who have invested heavily in high tech,
End User companies. Bringing examples to life in demo or
hands-on knowledge centres with their Solution Provider
in knowledge centres has been invaluable in showing end
partners. Each year, thousands of end users visit these
users how the standards address their specific business
centres to see firsthand how they can benefit from solutions.
problems.
MOs, worldwide, partner with Solution Providers to
demonstrate the value of GS1 Standards to their end users.
Included are overviews of a number of knowledge centres,
© Kheng Guan Toh - fotolia.com
6 Implementation
Tools
projects, whitepapers and pilot activities.
Solution Provider Programme - 2012
Knowledge Centres
GS1 Mexico
• SME Experience: understand the way in which GS1 helps
GS1 Mexico launched its Knowledge
SMEs add value to their business processes and their
Centre in March 2011. Since
trading partner relationships.
the inception, six “Experience
Rooms” have highlighted different
technologies and solutions to over
3,000 visitors. Additional Experience Rooms are planned.
• Payment Slip Experience: how Service Providers benefit by
allowing their clients to pay at many collection points (retailers,
banks, e-payments, etc.) through the use of GS1 barcodes
• The Future: traditional commerce – “Corner Store”,
Healthcare, MobileCom…
GS1 Mexico’s main challenge was to show companies the
benefits of GS1 Global Standards implementation. The
Key Learning: How to Create an Experience Room
guiding principle was to demonstrate actual solutions and
It is essential that the topic and theme support the Value
current technology based on real needs. At the same time,
Chain message.
GS1 Mexico wanted to make the demonstration enjoyable
• Planning Phase - establish alignment with all MO business
for the participants. Showing the newest in innovation, GS1
Mexico based the Knowledge Centre on current needs, new
tendencies and segmented requirements.
plans and all stakeholders.
• Form a formal working group - include Solution
Providers and End Users in the team to define the
Experience Room workflow and to review with End Users.
The goal was to create a location where companies could
test technology while gaining knowledge, also to provide
training while promoting solutions and capabilities.
• Fine-tune workflow and plans – base decisions on End
User feedback.
• Implementation Phase – define and execute the plan to
set up the Experience Room.
users understand:
• Data Quality Experience: the impact of good / bad data
quality, throughout the supply chain, by simulating real
business process between two trading partners.
• EPC / RFID Experience: a wide range of applications
working with EPC / RFID technology in different sectors.
• Distribution Centre Experience: ID and eCom standards
• Testing Phase - test each component individually as well
as the full workflow.
• Documentation Phase - document the process of how to
use all of the technology, etc.
• Training Phase - train the Operations Team to run
the sessions and train the Solution Providers who will
participate in demos for their customers.
• Feedback and Improvement Phase - analyse the
focused on logistic processes, from receiving and
feedback from visitors on a periodic basis and plan future
processing orders to dispatching them.
changes/improvements.
• Traceability Experience: the traceability standards for the
Food Industry.
Solution Provider Programme - 2012
6 Implementation
Tools
The Experience Rooms are an innovative way to help end
Traceability Experience
Distribution Centre Experience
6 Implementation
Tools
EPC/RFID Experience
SME Experience
Solution Provider Programme - 2012
The GS1 Germany Knowledge Centre
Solution Providers offered both financial sponsorship
and in-kind sponsorship such as the supply of technical
components and goods.
The GS1 Germany Knowledge Centre has been a great
success, with approximately 9,000 visitors (from students to
CEOs) per year, spanning different positions, functions and
industries. Visitors have come from over 20 nations and have
often returned with additional colleagues for a second and third
visit. There is a clear desire to experience the standards in live
surroundings and to see the products of partners live in action.
GS1 Germany – Value Chain Live!
The multi-media presentation of a tightly integrated supply
The objective of the Centre is to display the entire value
chain is the core of the GS1 Knowledge Centre Germany.
chain live (product and information flow) in 300 square
In approximately 1,000 square meters, GS1 Germany has
meters, in combination with an extensive meeting and
hosted more than 25,000 visitors over the last three years.
training centre at the GS1 Germany location in Cologne.
These visits provide opportunities for cross-enterprise
discussions around product handling and data streams
The GS1 Germany Knowledge Centre was created to
provide an environment allowing end users to experience
and comprehend standards at a glance. The execution
of the Centre took one and a half years from the initial
idea. The 4 floor Centre opened in May 2009 including a
Reception floor, ValueChain Live! and two floors for trainings,
meetings, events and catering.
Suppliers and partners included an architect, a mediatecture
agency, an IT company and 30 Solution Provider partners.
research, partner questionnaires, collaboration on previous
In addition, the Value Chain live! component of the
projects, and on experience with similar projects such as the
Knowledge Centre, installed in an area of 200 square meters,
Metro Future Store Initiative.
has become indispensable in GS1 Germany’s training
offerings. Real store shelves serve as an integral part of the
successful practice category of management training. With
the new expansion of the Value Chain live!, GS1 Germany
helps customers face the challenges of the new digital world
of mobile couponing, payment and barcode scanning.
The GS1 Germany Knowledge Centre embodies the mission,
standards and processes necessary to develop an efficient
supply chain by identifying trends, advanced technologies,
and by helping with client challenges.
Solution Provider Programme - 2012
6 Implementation
Tools
Suppliers and partners were selected based on market
GS1 Solution Provider - implementation and value from
As the Centre eventually became under-utilised and was
one source
based on older infrastructure technology, GS1 Works
replaced it in 2011.
Focus of The Centre:
• Retail Consumption.
• Raw Materials.
• Production.
• Finished Goods.
• Warehousing & Distribution.
• Transportation & Logistics.
GS1 Germany is working closely with nearly 100 partners
Requirements for the new GS1 Works Capability:
from IT, together with logistics and other industries, in order
• Reliable new equipment with built-in redundancy.
to realise a practical development and implementation
• Simple to use & to set up.
of company-independent standards and processes. • Current - content maintenance via portal templates.
Collaboration ranges from involvement in development
• Independent - IT systems maintenance.
activities and with speakers to participation with industry
• Flexible - local SCKC model and web delivery.
bodies, and special event coordination. This effort supports
• Re-useable - content easy to localise, re-use and add to by
training formats, joint marketing and sponsorship activities.
other GS1 MOs.
The Solution Provider Programme is not only an important
Design Principals for GS1 Works:
pillar in the development and implementation of standards,
• Non-Technical – other such courses are available.
but also an important added value offered to customers.
• Business perspective - supply chain challenges, solutions,
The Programme enhances GS1 services and counselling
and business relevance made obvious.
with high practicality, innovation and market orientation.
• Interactive & Enjoyable - discussions, activities, quizzes,
GS1 Australia Supply Chain Knowledge Centre
• Flexible - customisation to all industries, easy to keep
games, videos and special effects.
content current with both physical and web modes.
• Influences Action - participants leave with future steps of
6 Implementation
Tools
action.
Key Learning: When designing a centre, consider how it
will be kept up-to-date over time!
The GS1 Australia Supply Chain Knowledge Centre (SCKC)
was created in 2002 to be integrated with a number of
education and training services. The Knowledge Centre
was available in two locations, as well as one portable, to
accommodate the over 3,000 visitors per year.
Solution Provider Programme - 2012
GS1 Norway – Smart Centre
GS1 Spain – Competency Centre
GS1 Spain created the Competency Centre to push
standards technology in the local market. Since 2005, the
main focus has been on the EPC/RFID-based lab.
The main activities include technology demonstrations,
training, consultancy, engineering and measurement.
The target audience is each GS1 member. Since its opening,
GS1 Norway set out to create the best place in Norway for
the Centre has had more than 2,000 visitors from 1,100
networking in the area of logistics and trade. Open since
companies (as of February 2011) and 32 Solution Providers.
March 2010, Smart Centre includes:
• Value Chain Live - Seeing is believing - a 200 square meter
showroom displays what happens in the value chain when
With the initial interest in logistic applications, GS1 Spain is
now looking at the consumer experience.
different parts are using the global language of business.
• Test Centre -From Theory to Implementation – in a 100
square meter lab.
• Training and Education Centre -Building Competence
& Networking – in a 300 square meter training room and
social area.
Technology Demonstrations include:
• RFID: UHF/EPC, HF, Active RFID.
• Barcodes: EAN/UPC, GS1-128, GS1-Databar, GS1Datamatrix.
• Artificial vision.
The planning process
Next Steps:
GS1 Norway asked themselves the following questions as
Whole vision of the Supply Chain.
they created their strategic planning process.
• GDSN and eCom.
• What is the best way to demonstrate all the great benefits
• EPC/RFID Point-Of-Sale.
of the GS1 system?
• What is the best and most efficient marketing of GS1
Norway and the GS1 System?
• How can we develop GS1 Norway to be a preferred
supplier of knowledge and a leading networking
• MobileCom platform.
• Consumer needs.
• Healthcare sector.
• Patient traceability. • Video Smart Shelf Demonstration.
6 Implementation
Tools
organisation?
• How can we develop GS1 Norway to meet future demands
and, at the same time, increase business?
The benefits of the Smart Centre include:
Visibility – by offering an extended network and increased
media attention.
Increased Business – by serving as a sales, training and
educational tool, while offering professional services and a
GS1 Spain owns & runs the lab
partner programme.
One person works full time. But, everybody in the
Attractive place to work – by helping GS1 Norway retain
organisation is involved, from Barcodes, eCom, Logistics,
and attract employees.
Transport, Demand Side, etc.
Solution Provider Programme - 2012
The goal of the GS1
Sweden Concept
Centre was to
increase awareness
of GS1 Sweden’s
operations, while
creating improved
attitudes and deeper
involvement with
both existing and
Solution Provider partners do not pay to participate. They
potential customers.
collaborate with knowledge and get their return through
They also aimed
activities.
to strengthen
collaboration by
GS1 Sweden Concept Centre
offering a meeting
place for partners
Business
benefit
approach
Business
benefit
approach
The global language
of business
Simplify
Identify,
Capture
Share
and customers.
More about GS1 Sweden Concept Centre.
• Open since mid-February 2012.
Visibility
Benefits
• Measures 140 square meters.
• Created around 8 different stations, all containing
information (movies, power point presentations etc.) and
Safety
interactive possibilities.
• The business benefits of the GS1 System are in focus for
110
consumers and customers through patient and product
safety, visibility, simplification and data quality.
6 Implementation
Tools
In the beginning of 2011, GS1 Sweden moved to their newly
built premises in central Stockholm. They decided to create a
The Concept Centre highlights the business benefits of the
Knowledge Centre in order to focus on the various possibilities
GS1 System:
of the GS1 System and to highlight its business benefits.
• Innovative and forward-looking.
• F lexible.
• Interesting for everyone, irrespective of sector, size, etc.
• Involved with partners/sponsors.
• Informative and Interactive.
More information
More information is available online at
http://www.gs1.se/en/Om-GS1/GS1-Sweden-Concept-Centre.
Solution Provider Programme - 2012
MOs in Action – Projects with Solution
Provider Partners
MOs work together with their Solution Provider Partners in
GS1 Australia
innovative ways to bring value to the end users. Through
joint whitepapers, research studies, pilots, webinars and
joint offers the MOs and their partners help end users see
the value when GS1 standards are used. Here are a few best
practices.
Joint Studies
GS1 MOs & IBM – Data Crunch
GS1 UK and, subsequently, GS1 Australia and GS1 India
partnered with IBM to highlight the Data Quality problems
that exist in specific sectors. Analysing companies’ own
trading partner data allowed the industry to understand
the huge scope of the problem they had and the ROI to be
gained from improving their data. IBM provided the software
and services for the data analysis as well as the business
http://online.gs1.org/data_crunch_au
intelligence expertise.
GS1 India
http://online.gs1.org/data_crunch_uk
http://online.gs1.org/data_crunch_in
6 Implementation
Tools
GS1 UK
Solution Provider Programme - 2012
Solution Providers Promoting GS1 Standards
Joint Offers
GS1 GO and SAP
GS1 UK and Clavis Technology offer Free One-off Data
MO’s should encourage
Supply Chains
Making Your Supply Chain Run Better
Gain Efficiency and Transparency with SAP® Solutions
That Support GS1 Standards
Quality Report
their Partners to
highlight the GS1
standards support
in their product
information. As an
example, SAP has
published the “Making
Your Supply Chain
Run Better” solution
overview highlighting
how their supply chain
solutions together with
GS1 Standards help
their customer’s businesses run better. Go to the GS1 Wiki on
the SAP Developer Network for the link to this and other GS1
related information.
http://wiki.sdn.sap.com/wiki/display/GS1/Main
http://online.gs1.org/sap_gs1
Joint Pilots
GS1 Belgium Digital Coupons Pilot
GS1 UK and Clavis are offering a one-off free Data Quality
Auditon up to 1000 product items (50 to 100 attributes
6 Implementation
Tools
for each) to measure the data against GS1 Data Standards,
Vertical (Food and Beverage) Requirements, Retailer-Specific
Requirements and Suspect Data Quality Rules in the Clavis
portal. The audit will provide you with insights on the
overall quality of your product data, as well as relative quality
compared with benchmarks in your sector.
GS1 Belgium developed a pilot to understand the issues
http://www.gs1uk.org/what-we-do/PublicDocuments/
the industry would have using GS1 Standards on Digital
Clavis-and-GS1-UK-Data-Health-Check-form.pdf
Coupons. The pilot involved many Solution Providers
including SA2 Worldsync and Acardo.
http://www.gs1belu.org/files/
e-couponing_standards_stateofplay%20final.pdf
Solution Provider Programme - 2012
Reference Documents
What you will find in this section
Guidelines for the use of the term “GS1
Member” & GS1 Logo
This section contains information on how to access
reference documents, which will be helpful in defining the
Only GS1 member organisations are entitled to use the
terms of your Solution Provider Programme. The guideline
term ‘GS1 member’ or ‘member of GS1’. To avoid confusion,
for use of the term “GS1 Member”, a few example brochures,
members of GS1 Member Organisations are encouraged
a welcome email template and example of a service
to cite the name of the member organisation and/or
agreement are provided to help you get started.
programme of which they are a member (e.g. ‘member of
GS1 France’ or ‘GS1 US member’ or member of GS1 South
GS1 Community Room
Africa Solution Provider Programme).
A GS1 Community Room has been set up to share
Participation by solution providers in programmes and
information with GS1 GO and MO staff working with
working groups, etc., managed by GS1 Global office
Solution Providers. It is called the Strategic Alliance Virtual
does not confer GS1 membership status or entitle the
Team. Many presentations and best practice materials can
participant to use the term ‘GS1 member’ or ‘member of
be found there. This room enables the GS1 community to
GS1’ as a standalone term without referring to the relevant
share information via email updates, access materials and
programme or working group.
stay abreast of Global news such as the status of activities
with Global Solution Providers such as SAP, Oracle and IBM.
To read more go to
www.gs1.org/docs/collaborations/
To establish a login to the GS1 Community Rooms go to
Guideline_for_Use_of_GS1_Member.pdf
http://community.gs1.org/kws/
Then request access to the GS1 Strategic Alliance Virtual
Team
Under documents you will find:
• Codes of Conduct Documents.
• Solution Partner Programme Agreements.
• Best Practice Presentations from past Global Forum
sessions.
• Brochures from many MOs Solution Provider Programmes.
• GS1 UK Accreditation Materials. Available through the
Solution Provider Programme - 2012
7 Reference
Documents
community room in the Accreditation subgroup section.
Example Welcome mail for new Solution Provider Members
Dear NAME,
Congratulations on becoming a member of the GS1 COUNTRY Solution Provider Programme. As a participant you have
access to a number of global tools.
Here are a few of the many GS1 Global resources available to you:
The GS1 Global Solution Provider Newsletter targets GS1 information relevant to Solution
Providers. It is issued only a few times a year to minimize your inbox overload and alerts
you to upcoming events, sponsorship opportunities, pilots starting, etc. Register for the newsletter (link to http://www.gs1.org/collaborations/spzone)
The Global SP Finder is a way for end users to find your solutions.
If your company does not already have an entry let us know and we can create one. We
can also post whitepapers and case studies here for end users to access if they are related
to a solution built on GS1 standards. (Simply send them to contactus@gs1.org)
Find out more at www.gs1.org/spfinder
7 Reference
Documents
The Global Standards Management Process (GSMP) provides a comprehensive set of
methods and rules allowing the user community and affected industry groups to submit
their needs and lead in the creation of globally agreed standards and guidelines. Enrol
today to get involved in the workgroups important for your products and solutions that
your customers need.
Find out more at www.gs1.org/gsmp/process
Solution Provider Programme - 2012
Example MO Solution Provider
Programme Brochures
• GS1 Australia Alliance Partner Brochure
• GS1 Australia Alliance Partner Flyer
• GS1 Australia Alliance Partner Programme Benefits
• GS1 Austria Solution Provider Program Brochure
• GS1 UK Solution Partner Programme Brochure
• GS1 US Solution Partner Program Brochure
• GS1 Ireland Solution Provider Programme Brochure
Solution Provider Programme - 2012
7 Reference
Documents
• GS1 Poland Solution Providers Programme Brochure
Solution Provider Programme - 2012
7 Reference
Documents
GS1 Alliance &
Partnership Program
GS1 Australia Alliance Partner Program
GS1 Australia Alliance Partner Program:
broaden your circle of influence
2
Everybody wins. GS1 Australia
members confidently deal with
Alliance Partners they know are
accredited, while Alliance Partners
enjoy GS1 Australia endorsement
and a unique connection to our
user membership of more
than 16,000. Alliance Partner
status opens doors.
Membership has its privileges, so
become an Alliance Partner today
and take your place as a leader in
this vibrant and progressive
community. We look forward
to having you on board.
As an expert supplier of the
technologies that make the GS1
System a reality for our members,
your organisation is vital to the
success of Australian supply chains.
When you become a GS1 Australia
Alliance Partner, that expertise is
both recognised and rewarded.
7 Reference
Documents
GS1 Australia values our partners
and will work closely with your
team to build a solid relationship
based on real benefits for your
business and our members.
Distinguished from the crowd of
technology suppliers as an Alliance
Partner, your partnership with
GS1 Australia is reinforced in the
myriad of communications with
subscriber members, providing
your business with an unparalleled
marketing advantage.
Solution Provider Programme - 2012
Build your partnership
with the GS1 Australia
community at one of
three levels: Associate
Alliance Partner,
Business Alliance
Partner or Strategic
Alliance Partner.
GS1 Associate
Alliance Partner
Maria Palazzolo
CEO
This level of Alliance Partnership is
the foundation of our entire program and
attracts seven key benefits also shared by
Strategic and Business Alliance Partners:
GS1 Membership
Your Alliance Partner fee includes
the GS1 registration fee and annual
subscription fee.
GS1 Accredited Status
The credibility of GS1 Accreditation as
a supplier of GS1 System compliance
solutions is a priceless business
differeciator tool for GS1 Associate
Alliance Partners.
The value of GS1 Accreditation of
hardware and software technologies
is providing partners with clear
differentiation to GS1 members when
they select to purchase technology
products.
Alliance Partner Program Levels
A Partnership Program that suits your
commitment level
3
The GS1website is widely used by
the GS1 membership as well as the
100 plus GS1 staff on a daily basis.
The GS1 website receives over
35,000 hits per month!
Promotion by GS1 Australia
Your status as an Alliance Partner
is promoted to members in GS1
Australia marketing collateral
and materials which is widely
circulated to the GS1 membership
community and engagement with
Australian Industries and many
associations.
Access to GS1 Australia
resources
Alliance Partners are regularly
featured in GS1 Australia’s Supply
Chain LINK Newsletter, which has
a circulation of more than 25,000
and an even greater readership.
Access to GS1 Global Industry
User Groups and Global
Standards Management Process
As GS1 Australia members, Alliance
Partners gain access to global user
groups in many industry sectors
including healthcare, transport &
logistics, defence and traceability.
Alliance Partners are also invited to
participate in the Global Standards
Management Process – a structured
review process for suggested
enhancements to GS1 Standards
via user groups or GS1 Member
Organisations on behalf of users.
Pages 4-6 details the Alliance
Program rewards in length.
GS1 Business
Alliance Partner:
Additional Benefits
Alliance Partner Logos
In addition to the benefits received
by Associate Alliance Partners,
Business Alliance Partners are also
offered the opportunity to be
involved in GS1 Australia’s education
campaigns, including Education
& Training road shows, industry
engagement programs, joint case
study development, collaboration
around emerging technologies and
joint marketing to GS1 members.
GS1 Australia Alliance Partner
Logos are available for exclusive
use by members to promote
their status within the program in
compliance with GS1 Australia
brand and usage guidelines.
Your company also enjoys
priority access to the Supply
Chain Knowledge Centre (SCKC)
as well as exhibition kiosks and
GS1 Australia function rooms
in Melbourne and Sydney.
Your business will also have access
to the dedicated resources of
GS1 Australia’s Alliance &
Partnership team.
GS1 Strategic
Alliance Partner:
Even more Rewards
GS1 Australia has tight links with
Strategic Alliance Partners, who are
rewarded for their collaboration with
benefits beyond those received by our
Business and Associate Alliance Partners.
Perhaps the greatest of all the
benefits enjoyed by Strategic Alliance
Partners is the opportunity to be
involved in virtually every facet of GS1
Australia’s go to market campaigns.
In recognition of their leading role
in the GS1 Australia community and
their commitment to to the GS1
System, Strategic Alliance Partners are
invited to join the GS1 Supply Chain
Knowledge Centre (SCKC) Advisory
Group, which influences the direction
of this flagship educational facility.
Responding to developing
technologies is fundamental to the
Supply Chain Knowledge Centre’s
future and its direction is guided by
this Advisory Group that reviews new
modules and the format of technology
demonstrations from Alliance Partners.
A place in the GS1 Australia Supply
Chain Knowledge Centre Advisory
Group alongside GS1 Australia’s
Senior Management team and other
industry leaders builds invaluable
connections for your business.
Recognising this support, Strategic
Alliance Partner corporate logos
are proudly displayed at the GS1
Australia Melbourne and Sydney
Supply Chain Knowledge Centre.
Page 6 details the Supply Chain
Knowledge Centre.
Solution Provider Programme - 2012
7 Reference
Documents
Inclusion in the GS1 Solution
Providers Directory
A comprehensive listing in the
authoritative GS1 Solution Providers
Directory, accessible 24 hours a
day online at www.gs1au.org
7 Reference
Documents
Solution Provider Programme - 2012
Joint case studies
showcasing your
successes
Because success breeds success,
GS1 Australia publicises inspiring
stories of how members leveraged
the incredible power of the supply
chain using the GS1 System with the
assistance of Alliance Partners.
Joint case studies demonstrate
the business case for supply chain
technology and highlight your
company’s capabilities in a real life
application - all expressed in the
words of your clients. The case study
being interwoven with GS1 Standards
elevates it to industry case study
status providing more profile and
media leverage as well.
Alliance Partners are encouraged to
submit case studies for GS1 Australia’s
newsletter, Supply Chain LINK, while
others are produced in partnership
for presentation at industry events or
circulated to the media and via the
GS1 Australia website.
Joint marketing
campaigns
Presenting your
business at events
Your partnership with GS1 Australia
extends to joint marketing
campaigns informing members of
the latest advances in supply chain
management.
GS1 Australia leads, supports and
participates in a full calendar of
industry events each year and, as
an Alliance Partner, your business is
invited to leverage our investment.
The opportunities are without bound:
participate in GS1 Australia seminars
or call on us for support at your own
events, co-develop white papers,
sponsor direct mail or work in concert
with GS1’s Professional Services team.
There are endless possibilities
with joint marketing activities and
collaborative initiatives: deliver an
address, tour with a road show,
share an exhibition stand, network
with guests or demonstrate your
technology at a mini-expo.
The resources of GS1 Australia, from
the simplest of collateral to the full
weight of the groundbreaking reports,
are at your disposal to promote the
value of supply chain projects.
5
One of the highlights of the
GS1 Australia event calandar is its
bi-annual conference and expo,
Impetus, where leaders in the
field gather to discuss the latest
developments in supply chain
standards and emerging technologies.
Select from a range of sponsorship
packages which are exclusive to
Alliance Partners to expose your
business to Australia’s most highly
qualified supply chain management
audience with exhibition and/or
speaking opportunities.
GS1 Australia business case studies,
white papers, research documents
and industry development
campaigns attract members who
are ready to act and searching for
supply chain solutions. Participation
and funding of these projects brings
Alliance Partners new opportunities
for the endorsement of their
business, products and services.
Above: GS1 Alliance Partners on display at CeBIT 2006
Solution Provider Programme - 2012
7 Reference
Documents
Additional sponsorship
opportunities are available
to promote your business directly
to GS1 Australia members with
perfect timing - at the moment
they are investigating supply
chain management.
Participation Brings R ecognition and Rewards
Make the Supply Chain
Knowledge Centre
(SCKC) your off-site
meeting venue
6
As an Alliance Partner, you’ll enjoy
free access to GS1 Australia’s awardwinning training facility, the Supply
Chain Knowledge Centre (SCKC).
The GS1 SCKC is a purpose-built
learning facility that demonstrates
how supply chain management can
make a real difference through
interactive simulation.
The ideal neutral venue for collaboration
and off-site meetings, the SCKC boasts
several conference rooms fully equipped
with audio visual equipment. And due
to its popularity in Melbourne, there
is now a SCKC based in our Sydney
office which was launched in April
2006. Best of all, the Centre’s renowned
supply chain training simulator is at
your disposal for private sessions – just
remember to book early!
Everything you need, even catering
services, is available to make your
next meeting, training session or sales
presentation a resounding success.
Above : The GS1 Supply Chain Knowledge Centre
Above: The GS1 Strategic Alliance Partner wall in the Supply Chain Knowledge Centre
Be easily found in the
Solution Providers
Directory
Take your place in Australia’s leading
directory of supply chain management
service providers, the GS1 Australia
Solution Providers Directory.
Here, GS1 Australia members
searching for the right equipment
and services needed to implement
the GS1 System can quickly and
easily access your contact details.
Because the directory is online, you
are free to update your listing with
your latest offerings and news of
recent case studies and GS1 Australia
provides regular reports on visitor
statistics for your appraisal.
7 Reference
Documents
Continually updated by Alliance
Partners and GS1 Australia, the
directory is a magnet for search
engines, extending your reach
across the Internet.
Solution Provider Programme - 2012
Extend your team and
referral network
Just as GS1 Australia’s team of
experts advises on the best use of
the GS1 System, our people also
refer members to the right solution
provider, particularly our trusted
Alliance Partners.
In fact, your status as a Partner welds a
deep bond with almost every aspect of
the GS1 Australia organisation. You will
find yourself working with GS1 Australia
Professional Services as the team
manages some of the nation’s most high
profile supply chain projects, or standing
beside GS1 Australia Member & Industry
Services team as entire industries
embrace the GS1 System, and leverage
the expertise of the GS1 Australia
Marketing and Communications team
to spread the word.
And always, you can count on the
dedicated support of GS1 Australia
Alliance & Partnerships team to make
the most of your partnership with us.
Testimonials
Testimonials
7
GS1 Strategic
Alliance Partners
Telstra Corporation
Through the GS1 Foundation Partnership
Program, Telstra is working with GS1 to
provide technology and infrastructure
that will assist Australian businesses
in understanding about the many new RFID
and collaborative applications that can
enable new levels of supply chain efficiencies.
As a member of the EPCglobal Solutions
Partnership Program Telstra recognises
the importance of Global Standards
in the development of complex supply
chain solutions and are providing
Telstra’s expertise to improve client’s
business through IP Transformation.
GS1’s support to Telstra such as the
use of the SCKC for training initiatives
and other industry, marketing and
business development efforts, has been
appreciated and valued.
Jonathan Loretto, GM
Telstra Extended Enterprise Solutions
Intermec Corporation
Intermec Technologies Australia values
its Strategic Partnership; and through
this association has benefited in greater
market expansion and has helped to
increase its partner channel involvement
and membership through the GS1
Alliances Community. Over the years,
and working in partnership with GS1,
Intermec has gained additional profile,
branding, and networking opportunities.
While partnership with the GS1
Organisation has far reaching benefits, on
a local level, I am proud to be associated
with the GS1 team, because they are
committed to excellence, very involved,
entrepreneurial, and fun to work with.
Tony Repaci, Field Sales Manager
(Australia & New Zealand) Intermec
GXS
Joining GS1 Australia’s Strategic Alliance
Partner Program has provided GXS with
opportunities to collaborate with GS1
Australia and those GS1 members seeking
to develop community based eCommerce
solutions, and gather valuable feedback on
GXS’s new technologies. GXS has been
continuously impressed by the array
of business and market place options
provided by GS1Australia in marketing
and events, such as CeBIT, Retail Business
Technology Expo and other GS1
campaigns like Impetus and education
road shows.
Furthermore GXS’ status as an EPCglobal
Solution Partner and EANnet Certified
Solution Partner has directly been
augmented by the Strategic Alliance.
These solution specific partnerships
have enabled GXS to increase the
effectiveness and reach of business
development work with GS1 Australia.
GXS are delighted with the return
from their Strategic Alliance with
GS1 Australia.
Ian Lister, CEO
GXS A/NZ
GS1 Business
Alliance Partners
Supply- LINQ
Supply-LINQ became a Business Alliance
Partner at the inception of the program
because it saw the need for collaboration
between all participants in the industry,
in communication and education.
The Business Alliance Partner Program
has provided Supply-LINQ with significant
benefits in terms of company exposure,
and networking opportunities with other
businesses working in the retail industry.
Bryce Ferguson,
Managing Director, Supply-LINQ
Innovit
For Innovit, working with GS1 Australia is an
obvious choice. Our partnership provides
Innovit with fast access to new market
opportunities. GS1 is also an avenue for
tapping into global initiatives including
EANnet/GS1net, GDSN and RFID standards.
Bang Chau, CEO
Innovit
GS1 Associate
Alliance Partners
DENSO
The GS1 Associate Alliance Partner program
has enabled us to promote the quality of
our products, solutions and services via
the various GS1 Alliance partner events:
networking, training, business updates and
exhibitions.
It is important for DENSO to associate
itself with leading industry organisations
to ensure that our customers receive the
latest industry and technology solutions to
maximise their business efficiency.
Solution Provider Programme - 2012
7 Reference
Documents
Mr. Brett Newstead, Product Manager
Applied Electronic Products,
Denso International Australia
The Supply Chain
Knowledge Centre
Advisory Group
IBM Australia
IBM has been a supporter and strategic
partner with GS1 Australia since the partner
program inception; initially as a Foundation
Alliance Partner and now as Strategic
Alliance Partner. IBM is an advocate of open
global standards and a strong supporter
of the global standard for RFID technology,
EPCglobal. To help drive adoption of these
standards, IBM Australia is an EPCglobal
Australia Solution Partner and working
with GS1 Australia in local marketplace
development.
As Australian Information Industry
Association (AIIA) representative on the
GS1 Australia Board and having also
participated in the SCKC Advisory Board,
I can assert that GS1 Australia is truly
passionate about sound business solutions
and market development through the
uptake of global standards and alignment
with the ICT industry.
John LaVacca, Asia Pacific Leader
SMB Sector, IBM Global Business Services
Matthews Australasia
As a GS1 Strategic Alliance Partner
our association with GS1 contributes
significantly to our ability to support
global compliance and to speak with some
authority on current and emerging trends
in supply chain efficiency enhancements.
7 Reference
Documents
As a strong supporter of the program,
Solution Provider Programme - 2012
we’ve seen benefits across networking,
corporate branding and business
development. The excellent resource of the
SCKC enables us to provide our customers
with creditable guidance and to provide
training for all levels of their staff. As an
EPCglobal Solution Partner, Matthews
has had the opportunity to be involved
with several key projects, such as the recent
Patties Foods EPC implementation.
Along with GS1’s diverse marketing and
event offerings for alliance partners, our
level of involvement has also provided
Matthews with tangible value. Networking
events such as CeBIT and Impetus are
good examples.
Mr Lester Nichol, MD
Matthews Intelligent Identification
GS1 Accredited
Company, Print Quality
insignia
Gaining GS1 Accreditation has provided
us with a greater understanding of the
issues surrounding bar code quality.
The use of the verifier allows us to more
accurately print bar codes to industry
standards, delivering a better product to
our customers.
Andy Hecke
Marketing Manager
insignia Pty Ltd
Broaden your circle of
influence.
Extend your partnership
with GS1 Australia
into programs
dedicated to
specific standards
and user communities
that stand apart from
the wider GS1 Australia
membership.
EPCglobal Australia
Solution Partnership
Electronic Product Code (EPC) is emerging
as the global standard for Radio Frequency
Identification (RFID) technology in supply
chain applications. As a globally accepted
standard, developed by industry and for
industry, EPC is set to accelerate the use
of RFID technology for a higher degree
of business management and control.
EPCglobal Australia, a subsidiary of GS1
Australia, is overseeing the development
and use of EPC throughout the nation, and
actively guiding Australian supply chains
through this implementation.
As an EPCglobal Australian Solution Partner,
your business is in a unique position to make
its mark as a knowledge leader and a pioneer
in a global program. EPCglobal Australian
Solution Partners are invited to participate
in pilots, industry initiatives, case studies
and education programs. Naturally, you are
also entitled to participate in the EPCglobal
industry standards and local adoption group,
and EPCglobal accreditation programs,
as well receiving an insignia to display on
your marketing collateral to promote your
partnership status with EPCglobal.
Cedar Creek Company is an
enthusiastic supporter of the message
that GS1 brings to industry and sees its
strategic partnership with GS1 as a key
part of its market positioning.
Since becoming a Strategic Alliance
Partner with GS1, Cedar Creek
Company has seen real, quantifiable
benefits arising from the partnership.
With worldwide interest growing in
use of RFID in the supply chain, Cedar
Creek Company has also become
an EPCglobal Solutions Partner to
further leverage the GS1 relationship
in positioning the company as a
competent RFID solutions provider.
Tony Abbot, CEO
Cedar Creek Company
SAP Australia
EANnet®
Certified
Solution Partnership
Show that your software meets all the
requirements of EANnet by becoming an
EANnet Certified Partner.
The EANnet Certification logo
demonstrates your company is recognised
as a solution provider and that your
software has been fully tested by GS1
Australia and guaranteed to support:
• The complete EANnet data set
• All error and warning messages
• All EANnet business rules
• Upload processes
• All action codes, including new
products, price changes and deletions
SAP has been strategically partnering
with GS1 Australia since their partner
program inception in 2002 initially as
Foundation Partner and now as Strategic
Alliance Partner. It is important as the
leader in Enterprise Applications Solutions
(particularly Supply Chain Applications)
that SAP works closely with GS1 on supply
chain standards here and globally.
• Static item and price only transactions
The global standard for RFID technology,
namely EPCglobal is a solutions
partnership program which SAP has
joined at Head Quarters and in Australia.
SAP as an EPCglobal Solution Partner
is continually exploring local business
development with key clients and
solutions alignment with GS1 products
such as EANnet®. With the advent
of Global Data Synchronisation for
industries such as Consumer Products
and Retail, it is becoming important to
assist clients with the management of
their master data as well as their first
projects with RFID.
Leadtec is proud to be a GS1 Strategic
Partner. Leadtec has been able to and
work closely with GS1 to develop new
industry opportunities and products to
support new standards. As an EANnet
Certified Solution Partner, Leadtec’s
clients can be comfortable that
our solutions will meet the industry
standards.
Len Augustine,
Director Marketing
Resource Centre (APA)
SAP Asia Pacific
Solution Provider Programme - 2012
EANnet Certification is an endorsement
to a subscriber community of over 1,000
users enjoying explosive growth and
ready to invest in technology that they
can trust – your technology.
Leadtec
Scott Needham, MD
Leadtec Systems Australia
Pronto
As a Strategic Alliance Partner, our
involvement with GS1 Australia is
testament to Pronto’s commitment
to stay abreast of relevant industry
initiatives so that we continue to
deliver comprehensive and robust
supply chain solutions to our
customers and the market in general.
9
Bonnie Ryan, Product Manager
Supply Chain Solutions, Pronto
RosettaNet
Partnership
Join RosettaNet Australia, a not for profit
consortium of companies with more
than 500 international members, and
work with the cream of the world’s high
technology companies.
RosettaNet is the custodian of
standards for smart electronic trading
in the high technology, semiconductor
manufacturing, telecommunications and
electronic components sectors.
Locally, RosettaNet is aligned with
peak industry body, the Australian
Electrical and Electronics Manufacturers
Association (AEEMA) and membership is
your chance to expose your business to
this exciting sector.
Take action today
It’s time to take your place as a
leader in the GS1 Australia Alliance
Partner community and participate
in leading the way to an efficient
supply chain system of standards.
Contact GS1 Australia’s Alliances &
Partnerships team on 1300 366 033
or via the GS1 Australia website
www.gs1au.org for more information.
7 Reference
Documents
Cedar Creek Company
Other GS1 Partnership Programs on offer
Other GS1 Partnership Programs on offer
GS1 Australia Alliance Partners
[insert title here]
10
Head Office
Axxess Corporate Park
Unit 100/45 Gilby Rd
Mt Waverley VIC 3149
Locked Bag 2
Mt Waverley VIC 3149
T +61 3 9558 9559
F +61 3 9558 9551
Sydney Office
Lakes Business Park
Building 4B, 2-4 Lord St
Botany NSW 2019
Locked Bag 7002
Botany DC NSW 2019
T +61 2 9700 0933
F +61 2 9700 0820
National Number: 1300 366 033
ABN: 67 005 529 920
7 Reference
Documents
www.gs1au.org
Solution Provider Programme - 2012
Alliance Partners
Supply Chain Solutions You Can Trust
GS1 Australia works with ICT companies that share its business solutions-oriented vision of delivering
real supply chain benefits to Australian businesses of all sizes – from small businesses to enterprise
corporations.
GS1 Alliance Partners can provide a diverse range of supply chain hardware, software, communications
products and service solutions to assist you with the implementation of the GS1 System in your business.
The GS1 Australia Alliances Program offers our members access to supply chain solutions through our online Solution Providers
Directory at www.gs1au.org/membership/spd/
The range of products and solutions include:
• Software & applications
• Training & consulting services
• Warehouse, transport and logistics
• Hardware and mobility products
• eCommerce enablement
• Systems integration
• Telecommunications
• Printers & label suppliers
• Data warehousing & management
• Industry-specific solution services
Benefits for GS1 Australia Members
• World’s best supply chain management solution providers, all with solid reputations for the quality of their services and products
• Priority notification of new technologies and initiatives to improve supply chain efficiency
• Comprehensive best-practice case studies
• Support and assistance in making the GS1 System implementation seamless and easier
• Security that Strategic, Business and Associate Alliance Partners are GS1 Accredited Partners*
* undertaking ongoing GS1 standards for supply chain training which includes those listed in: www.gs1au.org/products/gs1_system/
Solution Provider Programme - 2012
7 Reference
Documents
For an up-to-date listing of GS1 Australia Alliance Partners and their products and services offerings, please visit the
Solution Providers Directory www.gs1au.org/membership/spd/
Supply Chain Solutions You Can Trust
November 2011
Strategic Alliance Partners
Business Alliance Partners
Associate Alliance Partners
• Barcodes4u
• Bas-X Business
Management Services
• B2BE
• B&DCS
• Business Driven Systems
• Cobra Systems
• Datalogic Automation
• Datalogic Mobile
• Datalogic Scanning
• Datamax-O’neil
• DENSO Australia
• Dexion
• Eclipse Computing
• eVision
• Existco
• GAMMA Solutions
• Gamut EDI Pty Ltd
• HCL Technologies
• Honeywell Scanning & Mobility
• HTRAK
• Ingram Micro
• Intermax
• iSOFT Health
• Label Power
• Magellan Technology
• Motorola Enterprise
• MYOB Australia
• NlCHOL Industries
• Peercore IT Pty Ltd
Further information on the:
• PSION
• Stratix Australia (Pty Ltd)
• TechnoSource Australia
• Transacta
• Unique Micro Design
• Uniware
• Zebra Technologies
7 Reference
Documents
• GS1 Australia Alliance Partner Program visit www.gs1au.org or call 1300 BARCODE (1300 227 263)
• GS1 Australia Solution Providers Directory visit www.gs1au.org/membership/spd/
982/1011
Solution Provider Programme - 2012
2
Yes
Yes
Yes
Yes
Yes
1
Yes
Yes
Yes
Yes
Yes
GS1 Alliance Partnership Benefits Summary for FY2011-2012
10 tickets
Yes
Yes
Yes
5 tickets
Yes
Yes
Yes
2 tickets
Yes
Yes
Yes
Page 1 of 5
3
Yes
Yes
Yes
Yes
Yes
Yes
Yes
1
5 reports
15 tickets
$4,000
$20,000+GST
Strategic Alliance Partner
Yes
Yes
1
5 reports
5 tickets
$2,000
$10,000+GST
Business Alliance Partner
Yes
Yes
1
5 reports
2 tickets
Nil
GS1 Credits#
#can be used to offset some GS1 fees e.g. advertising, subscriptions, GS1
Services (e.g. training, Professional Services). Ref: final page.
GS1 Australia Subscription*
The GS1 Subscription Licence Agreement will need to be signed if you require
allocation of/access to use GS1 Identification Keys. Listed below
are enhanced Benefits for the Alliance Partners as subscribers:
- Allocation and use of GS1 Company Prefix
- Allocation & use of GS1 Company Prefix Range
- Company Global Location Number (GLN)
- Complimentary Bar Code verifications (per chargeable Company Prefix)
- Complimentary Classroom Training for Numbering & Barcoding Tickets
(each ticket is valued at $85+GST)
- Knowledge Series 101 (GS1 Standards Technical Training)
- New Subscription introductory welcome call
- Subscription Membership Kit
- Complimentary Partners Service Representative call
- Complimentary LINK magazine Subscription
- Hardcopy
- Electronic
- Access to Standards Technical Manuals/Guidelines
- Check Digit Calculator
- Right to apply for UPC Company Prefix**
- Right to apply for Variable Measure Numbers, 8 digit numbers**
Note:
* GS1 Subscription included is up to $100M revenue turnover band.
** means GS1 numbers annual fees apply.
$3,000+GST
Associate Alliance Partner
12 month Partnership Fee
GS1 Australia Fiscal Year 2011/2012 is 1st July 2011 to 30th June 2012.
GS1 Australia
Alliance Partnership Benefits:
FY2011-2012
The Alliances Community consists of companies that are part of the Information & Communication Technologies (ICT) industry.
These companies are suppliers of products and services to the Australian Supply Chain Markets. For additional details and
supporting collateral on the GS1 Australia Alliance Partner Program, please contact the Alliance Team (details in final page).
7 Reference
Documents
Solution Provider Programme - 2012
Yes
Yes
Yes, when option available
No
Yes
GS1 Alliance Partner Access to GS1 Australia Organisation
- Alliance Team Support
- Quarterly e-newsletter (called Alliances eUpdate)
- Opportunity to provide Briefing/Updates to GS1 staff
- Invitation to the Alliance Partners Advisory Group
- Alliances Webinars invitation: e.g. – Marketing & Events, Standards)
GS1 Alliance Partnership Benefits Summary for FY2011-2012
Yes
Yes
Yes
No
Yes
At member price
Yes, when option available
Nil
Nil
Yes, note ~
At member rates
Yes
Yes
Yes
Associate Alliance Partner
GS1 Partnership Recognition
- Alliance Partner Framed Certificate(s) with Status Recognition
- Use of GS1 Alliance Partnership Seal
- Supply of Partnership Seal Collateral and Branding
- Framed Partner Company seal displayed at GS1 Offices (SCKC area)
- Partnership Accreditation Training (Business Module & Webinars)
- GS1 Training on Standards (as outlined in website e.g. Webinars, 101 etc.)
Benefits include:
- Market Development events, GS1net User Group meetings, GS1net CPP
Webinars, GS1net CPP Recognition (e.g. GS1net CPP Flyer).
- GS1net Certification Program fees
- GS1net (PS) Workshops
GS1net Australasia Certified Product Partner (GS1net CPP)~
Note: ~this is a GS1 Certification Program that is applicable for Alliance
Partners that have Master Data Management product. Product Certification is
a GS1 Professional Services project. Details in Proposal.
GS1net Australasia Service
- GS1net – Access to Search & Download facility
GS1 EPCglobal Subscription^
Note: ^your confirmation will be required to be included in register
- Registration of subscription(and as Solution Partner, SP)
- Registration of GS1 Company Prefix on the Object Naming Service, ONS**
- Market Development & Partnership Recognition include:
Involvement in Local & Global Workgroups, Secured Portal for EPCglobal
Subscribers, Global Newsletter, EPCglobal SP Flyer
- Participation in EPCglobal standards development work groups+
( + subject to IP agreement being signed off )
GS1 Australia Alliance Partnership Benefits: FY2011-2012
7 Reference
Documents
Solution Provider Programme - 2012
Yes
Yes
Yes, Priority 2
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes, through use of GS1 Credits
Strategic Alliance Partner
Yes
Yes
Yes, Priority 1
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes, through use of GS1 Credits
Yes, Priority 1
GS1 Credits Option –max $100 disc/day#
GS1 Credits Option: $50 disc p/person
Yes, note ~
At member rates
Yes
Yes
Yes
Page 2 of 5
Yes, Priority 2
GS1 Credits Option –max $100 disc/day#
GS1 Credits Option: $50 disc p/person
Yes, note ~
At member rates
Yes
Yes
Yes
Business Alliance Partner
Yes, when option available
GS1 Australia PR/Media Opportunities
- Dual editorial submission
- Quarterly submission on a joint solution (subject to approval)
- Opportunity to develop dual Press Releases where GS1 will circulate
- Webinar (GS1 invite): opportunity to submit a topic for discussion to niche
markets within GS1 database (subject to approval)
- Personalized Briefing (Marketing/Media) Manager & Alliance Partner
GS1 Alliance Partnership Benefits Summary for FY2011-2012
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes^
Yes~
Yes
GS1 Alliances Promotion to GS1 Membership 17,000+
- Profiled on GS1 Australia website
- Profiled on GS1 Australia special portals e.g. Barcodes Express
- Inclusion in Solution Provider’s Directory
- Promotion of Alliance Partners in all major GS1 Australia collateral
- Listing & Profile in GS1 Annual Review (Annual Report)
- GS1 Australia Alliance Partners Flyer
- GS1 Australia EPCglobal Solution Partner Flyer^
- GS1 Australia Certified Product Partner Flyer~
- GS1 Australia Corporate collateral
- GS1 Global Website Listing: Vendor Finder
Note: This provides Alliance Partners with International profile and visibility.
Content loaded on Vendor Finder is sourced from Solution Providers Directory.
Yes
Yes, when option available
At member discounted daily rates
Yes
Yes
No
Limited
Limited
Associate Alliance Partner
GS1 Standards Development
- Access to participate: Local Community Networks
- Advisory Service on Standards Development
Partnering with GS1 Australia (Standards) Business Development
- access to contract Professional Services consultants in fulfillment of your
supply chain solution requirements
- develop Joint GS1 Standards Solutions to take to markets
Partnering with GS1 Australia Industry Engagement
- Industry Engagement Quarterly Webinar
- Alliance Partner Specific Briefings with GS1 Executives
- Consideration for Pilots
- Consideration for Industry Business Cases
GS1 Australia Alliance Partnership Benefits: FY2011-2012
7 Reference
Documents
Solution Provider Programme - 2012
Yes, Priority 2
Yes
Yes
Yes
Yes
Yes
Yes
Yes, with Partner Company Seal
Yes^
Yes~
Yes
Yes
Yes, Priority 2
Strategic Alliance Partner
Yes, Priority 1
Yes
Yes, Priority listing & more options
Yes, Priority listing & more options
Yes, Priority listing & more options
Yes
Yes
Yes, with Partner Company Seal
Yes^
Yes~
Yes
Yes
Yes, Priority 1
GS1 Credits Option –max 10% disc/day#
Yes
Yes
Yes
Yes
Yes
Page 3 of 5
GS1 Credits Option –max 5% disc/day#
Yes
Yes
No
Limited
Limited
Business Alliance Partner
Limited
Limited
GS1 Alliance Partnership Benefits Summary for FY2011-2012
Australian Joint Customer References & Case Studies
- “GS1 Case Study” : opportunity to submit Case Study Brief to be part
of joint case study that is cobranded, published & promoted
- Promoting Alliance Partner Case Studies via different avenues with GS1
such as:
| upload onto website | inclusion in LiNK magazine | promotional material for
GS1 Industry Managers | promotional material for events.
Yes
Yes, limited
Yes, limited
Events & Campaigns: Alliance Partner Led
- GS1 Australia support via content, branding & resources (on agreed cases)
- Access to invite GS1 Australia Members (on agreed scenarios)
- Website cross promotion (on agreed scenarios)
Yes, Priority 2
Yes, Priority 2
Yes
Yes, Priority 2
Yes, Priority 2
Yes, Priority 2
Yes, when option available
2
2
2
2
2
Yes,
Yes,
Yes,
Yes,
Yes,
Yes
Yes, when option available
Yes, when option available
Yes, when option available
No
Events & Campaigns: GS1 Australia Led
- Access to be part of GS1 Stand/Area at Industries Exhibitions
(e.g. CeBIT Sydney, SMART… ) via co-sponsorship or promotion
- GS1 LEARN (Classroom for Barcoding) Roadshow
- GS1 Industry Open Days (onsite at GS1 Sydney and Melbourne)
- Site Visits (joint customer or Alliance Partner site)
- GS1 Australia Golf Day
- GS1 Campaigns, where applicable incorporate Alliance Partner solutions,
content, involvement. Therefore access to broad database.
Priority
Priority
Priority
Priority
Priority
Yes
Yes
Æ Other GS1 Australia e-newsletters (e.g. SME newsletter)
Note: GS1 credits usage is outlined in the GS1 LiNK Advertising and Editorial
Opportunities document.
Yes
Yes~
Yes
Yes~
Business Alliance Partner
Priority 2
through use of GS1 Credits***
through use of GS1 Credits***
Priority 2
Æ GS1net Australasia Update
- on e-distribution list
- Promotion to GS1net subscribers (only if a GS1net CPP)
Yes,
Yes,
Yes,
Yes,
Yes, when option available
At a fee
At a fee
Yes, when option available
Associate Alliance Partner
GS1 Australia Newsletters
Æ LiNK Magazine, Quarterly
- Editorial Submission
- Advertorial submissions available in each issue
- Advertising (media kit available on request)
- Profile of an Alliance Partner per issue
GS1 Australia Alliance Partnership Benefits: FY2011-2012
7 Reference
Documents
Solution Provider Programme - 2012
Priority
Priority
Priority
Priority
Priority
Page 4 of 5
Yes, Priority 1
Yes, Priority 1
Yes
Yes, Priority 1
Yes, Priority 1
Yes, Priority 1
Yes,
Yes,
Yes,
Yes,
Yes,
Yes
1
1
1
1
1
Priority 1
through use of GS1 Credits***
through use of GS1 Credits***
Priority 1
Yes
Yes~
Yes,
Yes,
Yes,
Yes,
Strategic Alliance Partner
through use of GS1 Credits
GS1Credits Option
GS1 Credits Option – $100/ project
Ms. Joseli Munive
GS1 Alliance Partnership Benefits Summary for FY2011-2012
Manager, Alliances & ICT Industry
E-mail: joseli.munive@gs1au.org
Phone: +61 2 9695 2217 or +61 3 9550 3410
Cellphone: 0418 488 333
Head Office, Melbourne:
Axxess Corporate Park, Unit 100/45 Gilby Rd, Mt Waverley Victoria 3149
Sydney Office:
Lakes Business Park, Bld. 4 B, 2-4 Lord Street, Botany NSW 2019
through use of GS1 Credits
Priority 1
Priority 1
(Mel. x 4/year & Syd. x 4/year)
Strategic Alliance Partner
GS1 Credits Option
GS1 Credits Option – $200/ project
With GS1 Australia C level review
Yes,
Yes,
Yes
Yes
Yes,
Page 5 of 5
Priority 2
Priority 2
(Mel. x 2 /year & Syd. x 2/year)
With GS1 Management level review
Yes,
Yes,
Yes
No
Yes,
Business Alliance Partner
In case of any queries please contact the GS1 Australia Alliances team at GS1 Australia:
Footnotes:
1. GS1 and GS1 Australia are interchangeable within this document given it is focused for the Australian Marketplace.
2. Where there is specific reference to GS1 Global Office, it would be stated as such.
# GS1 Australia Credits are to the maximum specified and are redeemed
through a discount off the daily GS1 PS rate of $1,400 per day (i.e. Alliance
Partner charged at $ 1300 a day up to max usage of credit)
## Please note:
GS1 Australia is developing a Print Industry Engagement Program.
- Training: 101 Series / LEARN online
- GS1 Bar code Accreditation Program – Print Quality (for Print Shops)##
Nil
Nil
With GS1 Management level review
GS1 Partnership Review: Executive Review (Annual)
Use of GS1 Credits for GS1 Australia Services
The GS1 Credits can be used to obtain most GS1 Australia Services, where
fees are applicable. (Please note Alliance Partners get Member rate).
Note: exemption is **GS1 and EPC numbers usage
Yes, when option available
Yes – Subject to availability
Yes (Mel. x 1 /year & Syd. x 1/year)
No
At Member Fee
Associate Alliance Partner
SCKC : Supply Chain Knowledge Center at Melbourne & Sydney
- use of the SCKC Theatres and Partner Room
- use of training rooms (If GS1 Speaker or SCKC tour INCLUDED)
- use of training rooms (where NO GS1 Speaker or SCKC tour)
- Alliance Partner company seal framed and hung in the area
- SCKC Chain Reaction Program (valued @$2,200)
GS1 Australia Alliance Partnership Benefits: FY2011-2012
7 Reference
Documents
Solution Provider Programme - 2012
GS1 Solution Kapitelüberschrift
Provider Program
Internationale Gemeinschaft zeigt Flagge für die
Standards von GS1
Solution-Provider bieten kundenorientierte Lösungen für ein
bestimmtes Marktsegment oder einen Unternehmensbereich an.
Das Ziel des GS1 Solution Provider Program ist es, den österreichischen Unternehmen verstärkt bei der Implementierung der GS1 Standards zu helfen und so mehr Möglichkeiten am internationalen Markt zu bieten. Denn GS1 Standards
bedeuten einen sehr hohen Grad an Investitionssicherheit und
sind die Basis für eine globale Expansion. Durch die Nutzung des
GS1 Systems und der Standards zeigt ein Unternehmen, dass es
im internationalen Kontext gut aufgestellt ist und einer Expansion
offen gegenübersteht. Jene Unternehmen, die schon seit Jahren
die Standards von GS1 mit entwickeln, sind heute führend im
Handel und der Industrie und die Gemeinschaft derer, die die großen Vorteile des GS1 Systems erkannt haben, wächst mit jedem
Tag. War es in den frühen 80er-Jahren der Lebensmittelhandel, der
die Entwicklung und Nutzung des GS1 Systems vorantrieb, sind
es heute der „Do it Yourself“-Bereich, die Bekleidungsindustrie, die
Abfallwirtschaft und das Gesundheitswesen.
All diese Branchen haben die GS1 Standards ausgewählt, da
diese über viele Jahrzehnte erprobt, geprüft und vor allem voll
einsatzfähig sind. Aber es braucht die Solution Provider, die die
Unternehmen in den unterschiedlichen Projekten begleiten.
Auf den folgenden Seiten stellen sich Unternehmen aus dem GS1
Solution Provider Program vor.
You Make it - we Mark it.
GS1 Austria Information 1/2011
Solution Provider Programme - 2012
15
7 Reference
Documents
www.ecm.at
GS1 Solution Provider Program
Vom Buch- zum Druckprofi
KONTAKT:
Kb-endloS KroiSS
& bichler Gmbh
Gutenbergstraße 2
4840 Vöcklabruck
Tel: +43/07672/705-0
kb@kb-endlos.com
www.kb-endlos.com
M
it Vertrieb in Österreich, Deutschland und der Schweiz zählt
kb-endlos zu den Vorreitern der Druckdienstleister im deutschsprachigen Raum. 350 engagierte Mitarbeiter, ein Maschinenpark auf dem neuesten Stand der Technik und standardisierte Prozesse
garantieren eine hohe Service- und Produktqualität. 1960 von den Unternehmern Kroiss und Bichler als Buchdruckerei gegründet, entwickelte sich kb über die Jahre zu einer der modernsten Mailing-Produktionen
Österreichs. Von A4, Blöcken, Kuverts über Endlosformulare, Werbemittel, Transaktionsdruck bis hin zu Outsourcing und web-to-print bietet kb den Kunden eine sehr breit gefächerte Angebotspalette. Ergänzt
wird das Portfolio durch maßgeschneiderte Lösungen für Dialogmarketing-Kampagnen, Transaktionsdrucke oder logistische Anforderungen.
Technologien der
nächsten Generation
KONTAKT:
moTorolA
ÖSTerreich Gmbh
Wienerbergstraße 41
Euro Plaza/Gebäude D
1.Stock, 1120 Wien
Tel: +43/1/79709-0
www.motorola.at
M
otorola ist weltweit bekannt für innovative und zukunftsgerichtete Kommunikationslösungen. Von Breitbandinfrastruktur, Lösungen zur Unternehmensmobilität und öffentlichen Sicherheit bis hin zu High-Definition-Video und Mobiltelefonen: Motorola steht an der Spitze der Entwicklung von
Technologien der nächsten Generation, die Privatanwendern, Geschäftskunden
und Behörden eine bessere Vernetzung und mehr Mobilität ermöglichen.
Motorola Enterprise Mobility Business bietet Komplettlösungen zur Unternehmensmobilität, mit denen Nutzer Informationen in Echtzeit am Ort des geschäftsrelevanten Geschehens erfassen, sicher übermitteln und effizient verwalten
können. Das Portfolio umfasst innovative Scanner und mobile Computer, RFIDTechnologie, drahtlose Netzwerktechnologie für Daten- und Sprachkommunikation, Mobility Software sowie Netzwerk-Design inklusive Sicherheitsanwendungen. Im Geschäftsjahr 2009 erzielte die Motorola Inc. einen Umsatz von
22 Milliarden US-Dollar.
Schlüsselfertige Gesamtlösungen
7 Reference
Documents
16
B
ARCOTEC ist Anbieter von Lösungen zur automatischen Identifikation
(Barcode, RFID, Voice) sowie Datenerfassungssystemen. Vor 22 Jahren gegründet, hat sich das Unternehmen als führender Anbieter mit Vertretungen
weltweiter Marktführer wie DATALOGIC, DENSO, PSION, GOTIVE, DLOG
und CITIZEN erfolgreich am Markt etabliert.
Die schlüsselfertigen Gesamtlösungen bestehen aus mobilen Datenerfassungsgeräten und der hauseigenen Anbindungssoftware „easyMITS“
mit branchenspezifischen Standardlösungen. Das umfangreiche
Produktportfolio wird durch Barcodescanner, Stapler- und Industrieterminals sowie zuverlässige und robuste Etikettendrucker und deren Zubehör komplettiert.
In den von internationalen Herstellern autorisierten ServiceCentern werden Arbeiten mit Originalersatzteilen und minimalen Reparaturdurchlaufzeiten von fachmännischem Personal durchgeführt. Mit individuellen Wartungsverträgen und
Reservegeräte-Pools bietet BARCOTEC professionelle, lokale
Betreuung während der gesamten Nutzungsdauer an.
GS1 Austria Information 1/2011
Solution Provider Programme - 2012
Fotos: KB-Endlos, Barotec, Pago
KONTAKT:
bArcoTec
VerTriebS GeSmbh
Salzweg 17
5081 Salzburg
Tel: +43/6246/74697
office@barcotec.at
www.barcotec.at
Kennzeichnung: Flexibel und zuverlässig
KONTAKT:
PAGo eTiKeTTen
und eTiKeTTierSySTeme Gmbh
Kantnergasse 49/1
1210 Wien
Tel. +43/1/294 32 94
www.pago.com
S
eit mehr als 30 Jahren realisiert Pago kundenspezifische Systemlösungen für
die industrielle Kennzeichnung, Identifikation, Verfolgung und Rückverfolgung von Produkten im Warenfluss. Die Lösungen zeichnen sich durch hohe Flexibilität bei der Integration unterschiedlicher Hardware aus. Je nach Anwendung und Technologie
können aus einer Vielzahl von Strichcode- oder RFID-Lesern,
Inkjet-, Thermo-/Thermotransfer-Druckern oder Laser-Markierungsgeräten Lösungen realisiert werden. Darüber hinaus bietet
Pago eine breite Palette an vernetz-, konfigurier- und parametrierbarer Standardsoftware für die unterschiedlichsten Anwendungen im Bereich Warenkennzeichnung und -identifikation
an. Die neueste Softwarelösung „Pagolinecontrol“ verbindet einzelne – auch bestehende – Hard- und Software-Komponenten
zu einem vernetzten Gesamtsystem zur Kennzeichnung und
Identifikation von Waren und legt damit den Grundstein für
ein zuverlässiges Tracking & Tracing. Mit kompetenter Beratung
und Projektierung, professionellem Engineering, eigener Softwareentwicklung und umfangreichen After-Sales-Services unterstützt Pago Kunden auch über die Projektrealisierung hinaus.
Pago entwickelt und realisiert kundenspezifische Systemlösungen für die industrielle Kennzeichnung und Identifikation von Konsumenten-, Handels- und Transporteinheiten
im Warenfluss.
Erfolg mit Verantwortung
KONTAKT:
mobiT Gmbh
Am Europlatz 2 – Gebäude G
1120 Wien
Tel. +43/1/71 728 201
info@mobit-austria.at
http://twitter.com/mobit_austria
www.facebook.com/mobit.austria
www.mobit-austria.at
GS1 Austria Information 1/2011
Solution Provider Programme - 2012
17
7 Reference
Documents
M
obit wurde 2001 in der Schweiz gegründet und eröffnete Anfang 2010
eine selbstständige Niederlassung in Österreich. Als Systemintegrator
in den Bereichen „mobile computing“ (mobile Datenerfassung und
Kommunikation) sowie „labeling & identification“ (Etikettendrucksysteme,
Strichcodescanner und RFID-Lösungen) nutzt das Unternehmen die Synergien
dieser beiden Themenbereiche, um Kunden ganzheitlich bei effizienzsteigernden
Mobility-Fragen zu beraten.
Als Systemintegrator übernimmt mobit die gesamte Verantwortung von der
Analyse, Installation der Hardware, Software und Softwareentwicklung bis zum
After-Sales-Service und Lieferung der Verbrauchsmaterialien. Die kundenorientierte Geschäftspolitik beruht auf der Überzeugung, dass gegenseitiges Vertrauen
die Basis jeder langfristig erfolgreichen Geschäftsbeziehung ist. Dazu gehört auch,
dass sich die Mitarbeiter und das Unternehmen für den Erfolg der Kunden mitverantwortlich fühlen.
GS1 Solution Provider Program
Auto-ID Lösungen aus einer Hand
KONTAKT:
b&m
AuTomATiSche
dATenerfASSunG
Gmbh
Rautenweg 37
1220 Wien
Tel: +43/1/258 97 77
office@bm-tricon.com
www.bm-tricon.com
B
&M TRICON® ist in der gesamten D-A-CH-Region
tätig und führender Anbieter von Produkten und Lösungen für automatische Identifikation (Auto-ID) in
Industrie, Gewerbe, Handel, Gesundheitswesen, Transport
und Logistik. Das Unternehmen bietet Auto-ID Lösungen
aus einer Hand: beginnend bei der Konzeption und Implementierung von Gesamtlösungen, über die Entwicklung
kundenspezifischer elektronischer Komponenten und Software bis hin zum Verkauf von Auto-ID-Produkten namhafter Hersteller. Die Experten von B&M TRICON® unterstützen Kunden mit einem professionellen Wartungs- und
Reparaturservice auch im laufenden Betrieb.
Die Automatische Identifikations- & Mobile Datenerfassungs-Software DATAKEY® ist das Herz der Auto-ID-Lösungen von B&M TRICON® für die Supply Chain. DATAKEY®
beinhaltet zahlreiche Module vom Wareneingang über Lager,
Versand, Inventur bis zum Fahrverkauf. Die Software bindet
die verschiedensten Geräte zur Identifikation und mobilen Datenerfassung an ERP-Systeme wie SAP®, Microsoft®,
ORACLE® etc. an und macht jedes ERP-System mobil.
Rund um die weit verbreiteten Strichcodes & 2D- Codes
liefert das Unternehmen Handscanner, Imager, stationäre Scanner, Drucker, Etiketten und Verbrauchsmaterial.
Wenn herkömmliche Strichcodetechnologie an ihre Grenzen stößt, kann RFID die Lösung sein. Dazu bietet B&M
TRICON® Handhelds, NFC-Mobiltelefone, stationäre
Reader, Drucker, Staplerlösungen, Industriegates, Etiketten,
Mount-on-Metal-Transponder, Spezial-Transponder. Intelligente Kameras, Imager und Mobiltelefonkameras ermöglichen in Verbindung mit spezieller Software zur Erkennung
und Verarbeitung von Schrift (OCR), Codes und optischen
Merkmalen (Direct Part Marking) neue Lösungen. Zur mobilen Datenerfassung werden passende Geräte und Software
angeboten: robuste mobile Computer, PDAs, Datenfunkterminals, mobile Drucker, Stapler- und Fahrzeugterminals.
Damit die erfassten Informationen an zentrale IT-Systeme
übertragen werden können, planen und implementieren die
Experten eine WLAN-Infrastruktur. Qualitätssicherung,
Rückverfolgung und die Überwachung von hochwertigen
Anlagen oder Warensendungen sind spezielle Herausforderungen, die erfolgreich gemeistert werden.
Der Einsatz der am besten geeigneten Technologien und
Produkte in Verbindung mit der Auto-ID- und MDE-Software DATAKEY® schafft Auto-ID-Lösungen, die Kunden
dabei unterstützen, höchste Effizienz, Flexibilität und Qualität zu erreichen.
Geschäftsprozesse erfolgreich optimieren
KONTAKT:
rf-iT
SoluTionS Gmbh
Hans-Resel-Gasse 17a
8020 Graz
Tel: +43/316/711111
office@rf-it-solutions.com
www.rf-it-solutions.com
R
F-iT Solutions steht für kompetente Beratung, Projektumsetzung und
die Entwicklung modernster RFID-Lösungsmodule. Als Entwickler der
RFID-Plattform detego® You-R OPEN und führender europäischer Anbieter von ganzheitlichen RFID-Lösungen bietet RF-iT Solutions mit detego®
Standardmodule für die Optimierung von Geschäftsprozessen. Gleichzeitig
fokussiert das Grazer Unternehmen seine Forschungs- und Entwicklungskapazitäten ständig auf innovative Technologien im Auto-ID Bereich, um einen
klaren Mehrwert für seine Kunden zu generieren.
Seit der Gründung im Jahr 2005 wurde das Portfolio stetig weiterentwickelt
und zahlreiche neue Partner, Mitarbeiter und Kunden gewonnen. Neben dem
Hauptsitz in Graz, wo das RFID/EPCglobal Test CENTER betrieben wird,
unterhält RF-iT Solutions Niederlassungen in Deutschland, Frankreich und
Großbritannien.
INFO & KONTAKT:
Alexander Peterlik,
Projektleiter GS1 System
Tel: +43/664/85 16 438
peterlik@gs1.at
Informationen unter www.gs1.at/solutionprovider
7 Reference
Documents
18
GS1 Austria Information 1/2011
Solution Provider Programme - 2012
Building partnerships through
global standards
Solution Provider Programme - 2012
Join us today to:
• Promote your company and your solutions to
over 24,000 GS1 UK members
• Show your knowledge and understanding of GS1
standards by becoming accredited
• Differentiate your solutions from others in the
market by achieving GS1 UK Certified Solution
status
• Generate new business opportunities by working
alongside us in specific customer engagements
7 Reference
Documents
Solution Partner
Programme
Introducing the GS1 UK Solution Partner Programme
Strong working relationships are critical to business success. The GS1 UK Solution Partner Programme helps
build these relationships between Solution Partners and GS1 UK members.
By joining this programme you can promote your company and your solutions to over 24,000 GS1 UK
members. You will have the opportunity to work closely with us to generate new business and revenue
opportunities and you can differentiate yourself from your competitors by being accredited in GS1 standards
and gaining certification of your solutions.
You will also have access to the latest GS1 standards information, expert knowledge and support.
Who can join the programme?
Healthcare
Membership is designed for organisations that provide
products, services and solutions that support the use of
GS1 global supply chain standards for:
The health sector has some unique requirements,
such as the importance attached to patient safety.
This is why we have Healthcare Solution Partners –
these companies specialise in the deployment of GS1
standards-based solutions in the NHS, the private
healthcare sector and the healthcare supply chain.
•
•
•
•
Bar Codes
eCom and EDI (Electronic Data Interchange)
EPCglobal and RFID (Radio Frequency
Identification)
GDS (Global Data Synchronisation)
Any company that develops applications, solutions or
services based around the use of GS1 standards can join
the programme. This includes:
7 Reference
Documents
•
•
•
•
•
•
•
Application service providers
Hardware and consumable suppliers
Print and packaging service providers
System integrators
Online service providers
Consultants
Training providers
Solution Provider Programme - 2012
Membership levels and benefits
We have three levels of membership. The most suitable type for you will depend on your needs and your
commitment to working with us.
Solution
Provider
If you are willing to commit significant
resources to stimulating and developing
the market in collaboration with us then
you could become a Strategic Partner.
You must have the ability, desire and
capacity to participate in our programmes,
a commitment to our objectives and a
significant reputation and level of influence
in the market. Each Strategic Partner
provides unique value and applicants are
therefore judged on a case by case basis.
At GS1 UK our aim is to develop a
supportive and proactive working
relationship with all our Solution
Partners. Our programme is designed
to maximise your potential to increase
business. Access to our 24,000
members, networking events, and
engagement with our experienced
sector team will quickly identify business
opportunities.
If you just need access to
information about GS1
standards and visibility to our
members then you should join
as a Solution Provider.
Your GS1 accreditation provides our
members with assurance of your
technical knowledge and ability to
support them.
Our comprehensive certification process
ensures your solutions are tested to
meet the highest technical bar for
working with GS1 standards.
Solution Provider
Support and access to
information about GS1 standards
3
Marketing support and access to GS1 UK members
(through events, emails and case studies)
Available once accreditation has been
completed
Inclusion in the online GS1 UK
Solution Partner Finder
Enhanced presence - available once
accreditation has been completed
Basic listed inclusion
Use of logo
Solution Partner logo
Solution Provider logo
Subsidised access to our meeting suites
3
3
Proactive Account Management
and ongoing support
3
Collaborative partnership and access to GS1
Sector Management team
3
Solution Partner Networking Forum
3
Membership for GS1 Groups
By invitation - available once accreditation
has been completed
Solution Provider Programme - 2012
3
7 Reference
Documents
Solution Partner
Accreditation
Our accreditation is a measure of your knowledge and understanding of GS1 standards. By being accredited
you will have the opportunity to work closely with us to:
•
•
•
Help you secure more business from our members
Reassure our members of your knowledge and understanding of GS1 standards
Differentiate yourself from others on the online GS1 UK Solution Partner Finder
To become a GS1 UK Solution Partner, you must be accredited in at least one of our four standards areas:
To gain our accreditation, a number of your key staff will be required to take an exam – the number depends on the
size of your company. The classroom exam is in two parts:
1)
Common GS1 knowledge and capability
2)
Technology specific knowledge and capability
GS1 UK Certified Solutions
Certified
Solution
As a GS1 UK Solution Partner you can have your solutions certified by us, which clearly identifies your ability to
correctly and consistently deploy the relevant GS1 standards in that solution area.
By certifying your solutions you can:
• Differentiate your solutions from others in the market
•
•
•
Associate your solution more closely with GS1 UK in the marketplace
Access GS1 UK members more easily
Generate new business opportunities by working alongside us in specific customer engagements
The certification process depends on the specific solution but always follows a five step process:
1)
Demonstration of the solution
2)
Completion of a certification questionnaire
3)
Validation of sample inputs/outputs
4)
Review of solution documentation and marketing material
5)
Reference site checks
7 Reference
Documents
One of our specialist consultants will work with you through the process.
Solution Provider Programme - 2012
How much does it cost?
Membership fees
Membership is based on an annual subscription. This amount depends on your company’s published annual
turnover (or expected turnover if you’re a new company) and your membership level.
Turnover
Level
Up to
£0.5m
£0.5m to
£1m
£1m to
£10m
£10m to
£50m
£50m to
£100m
£100m to £250m to
£250m
£500m
£500m to Over
£1bn
£1bn
Solution
Partner
£750
£1,033
£1,867
£3,288
£4,185
£5,315
£6,461
£7,798
£8,843
Solution
Provider
£163
£295
£622
£1,174
£1,550
£2,044
£2,584
£3,249
£3,845
Joining fee for new members only
If you’re a new member you must pay a one-off joining fee in addition to your first year’s annual subscription.
Turnover
Level
Up to
£0.5m
£0.5m to
£1m
£1m to
£10m
£10m to
£50m
£50m to
£100m
£100m to £250m to
£250m
£500m
£500m to Over
£1bn
£1bn
Solution
Partner
£320
£320
£320
£320
£320
£320
£320
£320
£320
Soltuion
Provider
£163
£295
£320
£320
£320
£320
£320
£320
£320
Accreditation fees
To become accredited in any one area you must ensure a minimum number of individuals have passed the
relevant courses. The charges below are per company and an additional £100 per exam fee for each person
being accredited is required on top of this.
Number of employees
in your company
Under 20
20-40
Over 40
Minimum number required
to be accredited in each area
2
3
4
Cost of accreditations
First accreditation - Included in your annual Solution Partner
membership fee
Subsequent accreditations - £500 per accreditation per year
Solution Provider Programme - 2012
7 Reference
Documents
GS1 UK Certified Solution fees
There is £500 annual charge per certification.
The Code of Practice
The GS1 UK Solution Partner Programme Code of
Practice sets out the core values and expected behaviour
for all members of the Programme.
1) Professional conduct
Members in the conduct of their activities shall respect the dignity of GS1 UK. They shall act with
integrity and not engage in any activity that is likely to corrupt or denigrate the aims of GS1 UK.
2) Injury to others
Members shall not knowingly, recklessly or maliciously injure the professional reputation or practice of
another member of this or any other association.
3) Misleading information
Members and their representatives shall, at all times, act honestly and in such a manner that suppliers or
customers are not misled. In the course of their business activities, they shall not knowingly or recklessly
disseminate false or misleading information. It is also a member’s responsibility to ensure that their
employees conform to this code.
4) Responsibility to the association
Members are expected to strive to attain and apply a high level of competence in expediting the
objectives of GS1 UK; namely to promote the adoption of the GS1 open global standards and best
practice and the need for the implementation of open standards rather than proprietary solutions.
5) Responsibility to customers
Members are expected to act at all times in a manner which recognises that they are a representative of
this industry and thus reflects this industry’s adherence, development and promotion of the highest and
best standards. Members must not mislead customers.
6) Disclosure of confidential information
Members shall not disclose (except as may be required by law or statute) or make use of information
given or obtained in confidence from their company, suppliers, customers, GS1 UK or other associations
for personal gain or otherwise, without express prior written consent.
7) Declaration of interest
Members are expected to promote the interests of their own organisation yet where that interest is in
pursuit of a proprietary solution it must be clearly advised to prospective or actual customers that the
solution offered is proprietary. Failure to make such a declaration will be deemed a breach of this code.
7 Reference
Documents
8) Enforcement of the Code of Practice
All members are expected to work within the spirit of this Code of Practice. It is the duty of all members
to assist in the implementation of this code and they will be supported by GS1 UK for so doing. Unfair,
reckless or malicious use of the code by any member or others to damage the reputation and/or
professional practice of a member and/or their company shall be deemed a breach of this code.
Solution Provider Programme - 2012
About GS1 UK
Our mission is to make it faster, cheaper and safer for
our members to serve their customers. This is achieved
by the industry wide adoption of global GS1 standards
and locally delivered services.
Life is simpler when we all have the same information.
GS1 UK licenses unique numbers to identify everything
from products to patients in a standard way. These
numbers are used to automate the flow of goods and
information and are integrated into one or more GS1
UK Solutions to increase supply chain efficiency.
Contact us
If you want to develop new business opportunities
with over 24,000 GS1 UK members then contact us
today.
GS1 UK
Staple Court
11 Staple Inn Buildings
London
WC1V 7QH
T +44 (0)20 7092 3500
F +44 (0)20 7681 2290
E info@gs1uk.org
W www.gs1uk.org
Solution Provider Programme - 2012
7 Reference
Documents
Service Team (Freefone) 0808 178 8799
Staple Court, 11 Staple Inn Buildings
London WC1V 7QH
T +44 (0)20 7092 3500
F +44 (0)20 7681 2290
E info@gs1uk.org
5
012345
000732 >
Service Team (Freefone) 0808 178 8799
7 Reference
Documents
www.gs1uk.org
Solution Provider Programme - 2012
IntroducIng the gS1 uS
solution
Partner
Program
Solution Provider Programme - 2012
7 Reference
Documents
Where users and solutions providers
come together to grow the market
DID You KnoW ThaT:
• more than 200,000 u.S. companies in
25 industries currently use gS1 Standards
and systems?
• the gS1 global data Synchronization network®
(gdSn®) has grown to include more than
5,000 participants and more than 7 million
trade items?
• 30 to 40 percent of smartphone users have
downloaded a barcode scanning application,
and usage is projected to grow 1,600 percent
in 2020? 1
• more than 80 percent of barcode users in
the retail, manufacturing, and transportation
industries are converging their systems on
the ePc platform? 2
7 Reference
Documents
• 68 percent of healthcare providers,
wholesalers/distributors, global purchasing
organizations (gPos), and manufacturers
surveyed at the end of 2010 were moving
toward adoption of a global data standards
system in the next five years? 3 of these,
90 percent are moving toward gS1 Standards.
Solution Provider Programme - 2012
noW There Is a program To help You reach anD
Influence The busInesses anD consumers ThaT are
aDopTIng These sTanDarDs anD TechnologIes ToDaY.
The GS1 US Solution Partner Program
is creating a trusted network of
companies with the products and
services to help businesses implement
barcode, RFID, data synchronization,
EDI, and mobile commerce systems
based on GS1 Standards.
• Special opportunities at GS1 Connect
and other GS1 US live and online events.
We’re growing the market and making
it more valuable for everyone — by
bringing together users that are eager
to adopt the latest solutions and
standards and the proven solution
providers that deliver them.
The GS1 US Solution Partner Program
was designed to make the in-depth
expertise, knowledge of industry trends,
and engaged user community of GS1 US
available to you.
Position yourself as a leader by
participating in the GS1 community,
with access to marketing, insight, and
education programs focused on GS1’s
key markets. The program also provides
solution providers with eligibility to
help create and refine GS1 Standards
as part of GS1’s Global Standards
Management Process (GSMP), and with
a strong foundation for participating
in key industry initiatives. Program
participants gain insight into new
and ongoing GS1 US Initiatives and
Standards, and access to new channels
to communicate and interact with the
GS1 US membership — businesses that
are leading the way in adopting new
technology, processes, and standards.
overview of Resources:
Marketing
• Access to GS1 US marketing programs, including
joint articles, case studies, solutions marketing, video
interviews, and more
• Listing in GS1 US and GS1 Global Solution
Partner Directories
• Use of GS1 US logos and seals for your
marketing materials
Insight
• Monthly updates from GS1 US experts on key industry
initiatives, GS1-enabled Standards, and solutions
• One-on-one access to GS1 US industry and
technical experts
• Access to annual briefings with GS1 US and in-depth
market intelligence and analysis
Education and
Certification
• Complimentary credits and discounts to GS1 US Education
and Training classes (including certification)
tHE pRogRaM
• Access to the GS1 US Online Education Program
As a member of the GS1 US Solution
Partner Program, you gain:
• Eligibility for GS1 US product certification (separate
program fees may apply)
• Eligibility to participate in GS1 US
marketing programs, including joint
articles, case studies, webinars, and
white papers, and to leverage the GS1
brand in your marketing materials.
• Access to market insights from GS1
experts who work with businesses,
industry associations, and government
agencies every day.
• Exclusive education and certification
opportunities for you and your
customers.
Solution Provider Programme - 2012
Community
• Eligibility to participate in the GS1 Global Standards
Management Process (GSMP) and GS1 US Solution
Partner special interest groups
• Access to GS1 US online member centers
• Eligibility to participate and post in the GS1 Connect
Online Community
1 “ScanLife: Mobile Barcodes Trend Report,” Scanbuy, December 2010. 2 Study conducted by VDC Research Group in
November 2010 and presented in the white paper “Barcode & RFID Convergence: Enabling Greater Visibility Through
Standards.” 3 “Group Purchasing Organizations, Global Healthcare Supply Chain Participants Moving Closer to
Adoption of Global Standards to Improve Efficiency, Patient Safety and to Reduce Costs, According to New Survey,”
Health Industry Group Purchasing Association, December 3, 2010.
7 Reference
Documents
tHE oppoRtunIty
• Multiple ways to be involved in various
GS1 US communities, including online
forums, industry-specific special
interest groups, standards groups,
and more.
How to EngagE
The program is available in three tiers so
you can take advantage of the resources
and opportunities that best fit your
marketing needs. You can join and be
part of GS1 US’ market development
efforts, educational and certification
programs, standards development, and
user-community engagement, for an
investment as little as $5,000.
Visit www.gs1us.org/solutionpartners
or contact the GS1 US Solution Partner
Program at spp@gs1us.org, to learn
more about how a small investment
in the GS1 US Solution Partner Program
can help your company enhance
its credibility and visibility in the
GS1 community.
Today more businesses are using GS1
Standards than ever before, and our
growth figures show even more business
processes and supply chain interactions
will be based on GS1 Standards in the
future. You can help make it happen
by joining the GS1 US Solution Partner
Program today.
The global language
of busIness
CORPORATE HEADQUARTERS
Princeton Pike Corporate Center
1009 Lenox Drive, Suite 202, Lawrenceville, NJ 08648 USA
T +1 937.435.3870 E www.GS1US.org
7 Reference
Documents
© 2011 GS1 US™
Solution Provider Programme - 2012
Solution Provider Programme
Leveraging Standards, Building Partnerships
GS1 Ireland is a not-forprofit, neutral and industry
led supply chain standards
organisation.
Partnering with you, the
Solution Providers in the
marketplace, is key to the
successful adoption and
implementation of
standards based
technologies by Irish
organisations, both public
and private.
Solution Provider Programme - 2012
7 Reference
Documents
GS1 Ireland’s vision is for
Irish businesses to attain
world-class excellence in
supply chain processes by
implementing global
standards.
Leveraging Standards, Building Partnerships
Jim Bracken
Chief Executive Officer
GS1 Ireland is the unrivalled authority on
cross sector supply chain standards.
By joining our Solution Provider
Programme your company gains a
number of potential business
opportunities including the chance to
plug into a global community of Members
using the GS1 System; to get involved in
GS1 Ireland projects, pilots and much
more.
By working together to realise common
goals we will help organisations in Ireland
to achieve greater supply chain efficiency,
reduce costs and maximise their
profitability. I would like to invite you to
join us on our mission to bring global
supply chain excellence to Ireland and I
look forward to working with you on
future exciting projects.
Jim Bracken,
Chief Executive Officer
GS1 Ireland Solution Provider Programme
In business, a strong working relationship between the customer and the
supplier is critical to success. The GS1 Ireland Solution Provider
Programme helps to create and build relationships between you, the
solution provider, and over 2,900 GS1 Ireland member companies.
Companies participating in this vibrant programme
will have access to:
•
Up to date information on Standards Developments
•
Expert knowledge and support from GS1
•
Quarterly updates on GS1 projects through our SP eUpdate Newsletter
Did you know?
Many of our weekly helpdesk calls
looking for advice, are re-directed to
you through the Solution Provider
Directory
Did you know?
Each year we gain over
200 new member
companies, who receive
our hardcopy Solution
Provider Directory in their
membership pack.
The GS1 Solution Providers will work in partnership with
us and our members to realise the benefits that the GS1
global supply chain standards can bring to an
organisation in terms of increased efficiency and
profitability.
Benefits of joining the Solution Provider Programme
7 Reference
Documents
As a participant of the Solution Provider Programme you will receive an exceptional package of
benefits that will help you develop products and services, enabling you to promote them to the wider
business and public services communities.
Business Opportunities
Solution Provider Directory
Meet potential customers through participation in
GS1 Ireland, seminars, exhibitions and other events.
Take part in technology pilots and customer projects
to gain that crucial competitive edge and achieve
greater market visibility.
Showcase your company, products and services in the
GS1 Solution Provider Directory which is available in
hardcopy as well as online at www.gs1ie.org
Influence
Promotional Opportunities
Participate in the development of global supply chain
standards and services.
Benefits from editorial and advertising opportunities
in the GS1 Magazine 'The Global Standard' which
has a circulation in excess of 5,000 copies.
Support
Solution Provider Programme - 2012
Benefit from a direct line to independent advice and
training via our Helpdesk and Members website.
Who can join the GS1 Ireland Solution Provider Programme?
The programme is designed for solutions companies that provide products and services which support the use
of the GS1 global supply chain standards for:
•
•
•
•
Barcodes
Electronic business messages (EDI)
Global data synchronization (GDSN)
Radio frequency identification (RFID) through the EPCglobal Network
Did you know?
The GS1 Ireland Solution Provider Programme is open to:
•
•
•
•
•
•
•
Hardware and consumable suppliers
Print and packaging service providers
Application service providers
Systems and software integrators
Software and eCommerce solution providers
Consultants
Training providers
We have over 2,900 member
companies of whom 70%
are SME's
Did you know?
Being associated with GS1
Ireland – is a vital link to new
prospects
Participation Levels
The GS1 Ireland Solution Provider Programme gives you the opportunity to become involved at one of three levels.
Each level is designed to match the degree of participation your organisation would like.
Alliance Solution Provider
This level is for organisations that desire a basic level of participation and entry level entitlements such as access to
information and networking opportunities.
Gold Solution Provider
A participation level for pro-active organisations that wish to participate fully in the Solution Provider Programme to
maximise their business and promotional opportunities.
Platinum Solution Provider
Top level participation for an organisation that clearly identifies with the aims of GS1 and which will commit the
resources to support these. The benefits and opportunities which will be accorded to the Platinum Solution Provider
are outlined in our Solution Provider Benefits table.
GS1 Ireland – Solution Provider Directory
The Directory is promoted to Members,
both new and existing, who contact us
regularly looking for advice on sourcing
products and services relating to
Solution Provider Programme - 2012
Barcoding, eMessaging, Data
Management and RFID.
You can manage your company's entry
in the Directory by logging in to your
profile on the GS1 website.
The Directory is available to our
members in hardcopy and online at
www.gs1ie.org
7 Reference
Documents
The GS1 Solution Provider Directory offers
you a unique opportunity to showcase
your company, products and services to a
national audience of potential customers.
GS1 Ireland Solution Provider Accreditation Programme
GS1 Ireland “Seal of approval”
Solution Provider Accreditation
The Solution Provider Accreditation Programme is for organisations who wish to go one step further in their quest for
competitive advantage.
To become a GS1 Accredited Solution Provider, you will need to undergo additional training and assessment in order
to achieve this elevated status.
Accredited Solution Providers enjoy distinct business benefits, including:
·
GS1 Seal of approval – you will receive a Certificate and Logo which can be used for promotional purposes.
·
Increased credibility - your customers can rest assured that you fully understand the GS1 standards and can
advise them on best practice.
·
With your new status, we will assist you by promoting your company – your company logo will appear on our
website homepage
·
Top Ranking in our Solution Provider Directory – your company will stand out as a trusted and accredited GS1
compliant solution provider. All of our members receive a copy of the directory annually.
·
Training of key personnel is included in the Accreditation Programme.
Being an Accredited Solution Provider gives customers the confidence that your company
possesses the knowledge and processes to consistently implement first rate solutions that are
fully GS1 compliant.
Full details of the Accreditation Programme are available from GS1 upon request or may
be downloaded from our website at www.gs1ie.org
How to Join the Programme
If you are interested in joining the Programme
simply complete the application on our website
www.gs1ie.org
Your company, product and service details for
inclusion in the Solution Provider Directory will
also be collected as part of the application
process.
7 Reference
Documents
Additional Benefits to accredited Solution Providers
ACCREDITED
Solution Provider
Did you know?
The exclusive use of the GS1 Accreditation
Logo will give you competitive advantage
Alliance
Gold
Platinum
Marketplace differentiation
✓
✓
✓
Top ranking profile in the Solution Provider Directory
✓
✓
✓
GS1 Ireland Accredited Solution Provider Certificate & Logo
for promotional purposes
✓
✓
✓
Opportunity to include relevant events in the GS1 Ireland Magazine,
eNewsletter and Online Calendar
✓
✓
✓
Solution Provider Programme - 2012
Solution Provider Benefits
Alliance
Gold
Platinum
✓
✓
Logo Included
✓
Logo Included
Discounted advertising/insert rates for the GS1 Ireland Magazine
✓
20%
✓
Quarter Page
Included
✓
Full Page Included
Discounted exhibiting rates for annual GS1 Ireland conferences
✓
10%
✓
50%
✓
Included
Discounted exhibiting rates for other GS1 Ireland seminars,
workshops and events
✓
10%
✓
20%
✓
50%
Opportunity to sponsor GS1 Ireland annual conferences
and other events
✓
✓
✓
First Opportunity
Opportunity to provide relevant case studies for the GS1 Ireland
Magazine and Website
✓
✓
✓
First Opportunity
Receipt of GS1 Ireland Magazine and eNewsletters
✓
✓
✓
Access to the GS1 Ireland Members Website
✓
✓
✓
GS1 Ireland Solution Provider Membership Certificate
✓
✓
✓
Opportunity to apply for Accredited Solution Provider Status
✓
✓
Required
✓
Required
GS1 Ireland Solution Provider Logo
✓
✓
Opportunity to plan relevant seminars and workshops
in association with GS1 Ireland
✓
✓
Opportunity to participate in relevant GS1 Ireland pilots, projects
and work groups
✓
✓
First Opportunity
Opportunity to participate in relevant GS1 pilots, projects and
events globally
✓
Opportunity to present at relevant GS1 Ireland conferences,
seminars and other events
✓
First Opportunity
Enhanced promotion of partnership status both in
Ireland and globally
✓
Company logo included on all relevant publications produced during
the year of participation
✓
Entry on the new online Solution Provider finder
✓
✓
Logo on the GS1 website home page
✓
✓
Inclusion in the GS1 Professional Services marketing material
✓
✓
Solution Provider Programme - 2012
✓
7 Reference
Documents
Listing in the GS1 Solution Provider Directory
The Nutley Building
Merrion Road
Dublin 4
Ireland
T +353 (0)1 208 0660
F +353 (0)1 208 0670
7 Reference
Documents
E info@gs1ie.org
W www.gs1ie.org
Solution Provider Programme - 2012
GS1 - The Global Language of Business
.
Polska
Poland
Solution Provider Programme
Solution Provider Programme - 2012
7 Reference
Documents
Objectives and benefits of the partnership Programme
Institute of Logistics and Warehousing – GS1 Poland
Objectives
of of
thethe
Programme:
Objectives
Programme:
1. Increase
thethe
level
of adoption
of ICT
solutions
to support
GS1GS1
standards
1. Increase
level
of adoption
of ICT
solutions
to support
standards
(KPI (KPI
– number
of systems
compatible
withwith
GS1 GS1
Ready)
– number
of systems
compatible
Ready)
2. Provide
GS1GS1
users
with
information
about
ICTICT
system
(hardware,
software
2. Provide
users
with
information
about
system
(hardware,
software
andand
services)
services)
(KPI (KPI
– on-line
directory)
– on-line
directory)
3. Creating
community
of companies
working
for for
thethe
implementation
of of
3. Creating
community
of companies
working
implementation
global
standards
global
standards
(KPI (KPI
– number
of participants
in the
– number
of participants
inProgramme)
the Programme)
TheThe
Programme
is addressed
to to
all all
Solution
Providers
thatthat
offer
products
andand
Programme
is addressed
Solution
Providers
offer
products
services
supporting
thethe
usage
of global
GS1GS1
standards.
services
supporting
usage
of global
standards.
Membership
is open
to:to:
Membership
is open
9
9
9
9
9
9
9
Hardware
andand
consumable
suppliers
9 Hardware
consumable
suppliers
Systems
andand
software
integrators
9 Systems
software
integrators
Application
service
providers
9 Application
service
providers
Print
andand
packaging
service
providers
9 Print
packaging
service
providers
Software
andand
eCommerce
solution
providers
9 Software
eCommerce
solution
providers
Training
providers
9 Training
providers
Consultants
9 Consultants
Did
Didyou
youknow?
know?
z aniem,
którego
z aniem,
którego
ki sprzętu
czy usługi
ki sprzętu
czy usługi
Many
of our
callscalls
looking
for for
Many
of weekly
our weekly
looking
Solution
Provider.
Solution
Provider.
Through
the directory
members
of of
Through
the directory
members
GS1GS1
Poland
can can
easily
select
Poland
easily
select
Company!
Company!
appropriate
appropriate
7 Reference
Documents
All contents
copyright
© GS1
2010 2010
All contents
copyright
© Poland
GS1 Poland
Solution Provider Programme - 2012
Did
Didyou
youknow?
know?
GS1GS1
Poland
hashas
18,000
Poland
18,000
member
companies
member
companies
Participation levels
Participant – passive level of participation
This basic level of participation is addressed to wide group of companies, that are solution providers who
support usage of GS1 standards and who provide services in logistics sector.
This Programme gives opportunity to:
9 Entry to on-line Solution Provider Directory
9 Receipt of GS1 Poland eNewsletter
9 Access to information
Did you know?
Each year we gain over
Partner – pro-active level of participation
2000 member
companies!
This level of participation is addressed to companies that wish to participate fully in the Solution Provider
Programme to maximize their business and promotional opportunities.
This level of Participation includes all services mentioned above and additionally gives opportunity to:
9
9
9
9
9
9
9
9
*
*
Obtain and use of „GS1 Ready” seal of approval on the Solution Providers products
Audit of products compliance with GS1 standards
Support from GS1 Poland consultants in achieving GS1 Ready Solution Provider status
Opportunity to provide relevant case studies and organize common promotional campaigns or
seminars
Opportunity to participate in EPC Global
Top ranking profile in the Solution Provider Directory
Opportunity to participate in relevant GS1 Poland pilots, project, and work groups
Opportunity to provide relevant case studies for the GS1 Poland website and „Logistics” magazine
Obtaining the right to use „GS1 Ready” sign requires transition audit
procedure and to adopt products to support GS1 standards.
Strategic Partner – top level participation for an organization that actively co-operate
with ILiM - GS1 Poland
This level of participation is addressed to companies that clearly identifies with the aims of GS1 and which
will commit the resources to support these In accordance with ILiM - GS1 Poland.
This level of Participation includes all services mentioned above and additionally gives opportunity to:
9 Right to use the title of Strategic Partner of ILiM – GS1 Poland
9 Individual co-operation with GS1 consultants on various Project
Solution Provider Programme - 2012
7 Reference
Documents
All contents copyright © GS1 Poland 2010
Solution Provider Benefits
Service
Participant
Partner
Strategic
Partner
Listing in the GS1 Solution Provider
Directory
+
+
+
eNewsletter
+
+
+
Right to use the
„GS1 Ready” sign
-
+
+
-
+
+
-
www + „Logistics”
Magazine
www + „Logistics”
Magazine
-
-
Individually
negotiated
By telephone
or in the
premises of
the ILiM – GS1
Poland
2 days
5 days
2 pax.
Dedicated
training In the
premises of
Solution Provider
Opportunity to participate in EPC
Global
Opportunity to provide relevant
case studies for the GS1 Poland
Magazine and website
Discount for participation in
conferences and seminars,
organized by
ILiM – GS1 Poland
Co-operation with GS1 consultants
on various projects
Participation in trainings organized
by GS1 Poland
Promotional and information
campaigns for selected target
groups
Right to use the title of Strategic
Partner of ILiM – GS1 Poland
-
-
1
2
-
-
+
500 PLN
5.000 PLN
30.000 PLN
Comments
Description of product and services
Positioning in the directory
Latest information on the GS1
system
Obtaining the right to use „GS1
Ready” sign requires transition audit
procedure and to adopt products to
support GS1 standards
Optionally
Case studies must correspond to the
GS1 standards
Discount
Consultation in the premises of
Solution Provider (2 or 5 days)
Negotiatable individually
Multimailing
Participation os ILiM – GS1 Poland
speakers In seminars organized by
Solution Providers
GS1 Strategic Partner Logo is a huge
competitive advantage
Cost of
Participation
Annual fee
How to join the Programme?
STEP 1. Registration in the Programme: www.gs1pl.org/dostawcy-rozwiazan
STEP 2. Please contact the Programme coordinator, who will help you to choose the Level of Participation
STEP 3. Introduction of services and products offered by Solution Providers in the directory
Programme coordinator:
Jakub Lewandowski
tel. +48 (061) 666 4848
e-mail: jakub.lewandowski@gs1pl.org
Office:
tel. +48 (061) 850 4975
e-mail: gs1pl@gs1pl.org
7 Reference
Documents
All contents copyright © GS1 Poland 2010
Solution Provider Programme - 2012
Instytut Logistyki i Magazynowania
GS1 Polska
ul.Estkowskiego 6, 61-755 Poznań
HQ
tel. +48 (061) 850 4890
fax. +48 (061) 8526376
www.gs1pl.org
Example MO Certification/
Accreditation Brochures
• GS US Solution Overview Measurement Services Brochure
Solution Provider Programme - 2012
7 Reference
Documents
• GS1 US AIDC Certification Brochure
Solution
oVerView
It’s Worth MeasurIng
Solution Provider Programme - 2012
7 Reference
Documents
How accurate product dimensions contribute to
operational and supply chain efficiency, increased
profitability and improved data quality
This paper explores these issues in detail.
It will:
• Explain the role of product dimension
data in store operations, shipping and
other supply chain performance
• Highlight common package
measurement and data quality
problems
• Discuss the relationship between
product dimension data, data quality
and data synchronization
• Present examples and research that
document the business value gained by
improving product dimension data
• Provide an overview of the GDSN
Package Measurement Rules and
related resources
• Identify solution providers with a
proven track record of helping
companies implement successful
package measurement and data
quality programs
For consumer goods manuFacturers and retailers, slight
variations in product height, width, depth or weight can
have a cascading eFFect that creates larger problems
Maintaining
correct product dimension data is also essential for
data quality, and thus impacts the effectiveness of data
synchronization and other efforts that rely on accurate
information. unfortunately, dimension data is wrong
for up to 90 percent of consumer products, and
76 percent of products in planograms do not conform
to their listed heights or widths.1 incorrect packaging
From the shelF through the supply chain.
measurements and measurement data have been
identified as leading sources of data quality problems,
non-compliance with planograms and retailer
scorecards, and inefficient merchandising practices
that cost retailers and consumer goods manufacturers
7 Reference
Documents
billions in unrealized revenue each year.
Solution Provider Programme - 2012
Dimensional data is either right or
wrong; there is no in between. If
package measurements are off, or
the product isn’t within its specified
weight tolerance, that means the
fundamental master data about
that item is wrong. Overall data
quality is compromised, and so are all
the business processes, automated
transactions and trading partner
relationships that depend on it. Because
dimension data is a fundamental
component of master data, errors
directly impact data synchronization.
Packaging that doesn’t match
specifications is a widespread
problem. A major study found that
90 percent of consumer goods had
at least one error in height, width or
depth dimensions, and that one in five
was off by at least 25 percent.2
Variations aren’t always apparent to the
naked eye, nor is the direct effect on
the bottom line. However the impact is
there, and can be strong. Sub-optimal
merchandising practices — including
out-of-stocks and non-compliance with
planograms — cost retailers up to 1 percent
of gross sales annually, representing more
than $10 billion annually in the food, drug
and mass merchandise channels alone.3
Planograms are notoriously difficult to
maintain and keep in compliance. Is it any
wonder why, since 90 percent of products
aren’t actually their stated size?
Planogram problems are just one
example of the real costs that result
from data quality problems. A Gartner
study of more than 140 companies
in various industries and geographic
regions revealed that participating
organizations estimated they are losing
an average of US$8.2 million annually
as a result of data quality issues.4
Moreover, in a 2009 GS1 UK report, an
80 percent inconsistency was found
across a group of nearly 18,000 items
as well as astonishing levels of outof-stock items, resulting in an estimated
US$450 million in lost sales over
five years.5
Solution Provider Programme - 2012
what happens when product
dimension data is wrong?
When actual products do not match
their packaging dimensions, the impact
is felt on the shelf, in the truck, in the
warehouse, throughout the supply chain
and on the bottom line. A product not
fitting the allocated shelf space is the
most easy example to imagine, but
is not the most common. Inaccurate
product dimension data may more
commonly result in manual workarounds to modify planograms, the
inability to optimize fleet utilization,
inaccurate master data, non-compliance
with retailer scorecards and impaired
data synchronization. The following
sections highlight these issues.
on the shelF
Millimeters matter. Dimensional data
errors were identified as one of the top
causes of planogram non-compliance.6
Depth errors were the most common,
while height was potentially the most
expensive to correct. Width errors are
particularly problematic. Approximately
three quarters of products did not
match their specified widths, with the
slight variations adding up to an average
of one foot per shelf space for the
average section. Margins are simply
too narrow to allow gaps that large.
The National Association for Retail
Merchandising Services (NARMS)
provides proof — it found that stores
that attain sustainable compliance with
planograms can realize a 7.8 percent
gain in sales lift and an 8.1 percent
increase in profitability.7
in distribution operations
Accurate product dimensions are
essential for optimizing space efficiency.
That is true in the warehouse and in the
delivery truck, just as it is in the shelf.
Maintaining accurate dimension data
enables businesses to plan and utilize
warehouse space more efficiently, pack
pallets and cases more tightly and load
trucks more fully. There are real-world
examples to show the business value of
doing so.
As part of its initiative to double its
fleet efficiency, Walmart examined
numerous aspects of its operations,
including how it loaded trucks. This
led to a careful look at pallet sizes and
how loads were configured. Walmart
saw opportunities for improvement and
made corresponding changes to loading
processes. In its 2010 Sustainability
Report, Walmart noted “although
we continue to look for new loading
patterns and methods, we are reaching
our weight and/or volume capacities on
almost every load.”
Accurate dimension data prevents two
types of problems with truck loading. If
packaging is smaller than the expected
size, there will be space left over in the
loaded truck — representing unused
capacity. If shipments are larger than
expected, all the pallets may not fit,
necessitating an additional run.
For Walmart, monitoring product
dimensions and optimizing loading
has had a strong payoff. The company
achieved some of its 10-year efficiency
improvement goals in just three years,
and credits optimized truck loading
by helping improve fleet efficiency by
60 percent. In 2009, Walmart delivered
77 million more cases while driving
100 million less miles. The experience is
also driving changes in the supply chain.
Walmart now requires dimensional data
from its suppliers, and measures it on
the supplier scorecard.
in the enterprise and the
supply chain
Not all packaging dimension errors
impact distribution or in-store
operations, but they all do result in
inaccurate master data, which ensures
the impact will be felt throughout the
enterprise and the supply chain. Product
weights and measures represent master
data that is linked to the Global Trade
Item Number (GTIN), which is the key
to item identification and deriving value
from the GS1 Standards that form the
global language of business. As noted, if
dimension data is wrong, master data
7 Reference
Documents
sizing the problem
of product packaging — a key to
successful data synchronization. The
rules were developed through an
industry-based work group and can
be used internationally by all trading
partners wishing to exchange data
about product package measurements.
GS1 supports users of the GDSN
Package Measurement Rules with
services, tools and education, and the
Data Quality — Measurement Services
Accredited Provider Program.
is wrong, and the processes that rely on
it are hampered. Data synchronization
particularly suffers, because it relies
on master data to provide “one source
of the truth” to uniquely identify items
and provide a common source of
reference for suppliers, manufacturers,
logistics providers, retailers and other
organizations in the supply chain.
the total package:
standards, services and
solution partners
Product package dimensions are
worth measuring, and worth managing.
GS1 is the gateway to the resources
companies need to maintain accurate
product dimension data and to
optimize the processes that it impacts.
GS1 has the rules and resources to
keep package measurement data
accurate and synchronized throughout
the supply chain.
GDSN Package Measurement Rules
were created to enable a globally
consistent, repeatable process to
determine accurate measurements
Fpo
• GS1 US created the Data Quality —
Measurement Services Accredited
Provider Program to help companies
identify solution providers who
have gone the extra mile to earn
accreditation for their services.
Companies that have earned their
Accreditation have demonstrated the
expertise to help clients implement
GDSN Package Measurement
Rules, and have the processes and
measurement equipment to provide
compliance testing. The accreditation
process includes:
• Equipment validation to ensure the test
equipment being used has current NIST
certifications and that the provider’s
staff knows how to use the equipment
• Strategic Solutions Inc. (SSI)
www.ssiscs.com
• Gladson www.gladson.com
1 Gladson press release “Gladson Study Reveals Importance of Item-Level Product Data Accuracy; Out-Of-Stocks,
Data Synchronization and Online Shopping Impacted” September, 2007. 2 Ibid. 3 In-Store Implementation: Current
Status and Future Solutions, ISI Sharegroup Working Paper. Ver. 1.3 — April 14, 2008. 4 Gartner, Findings From Primary
Research Study: Organizations Perceive Significant Cost Impact From Data Quality Issues, Ted Friedman, August 14,
2009. 5 GS1 UK, Data Crunch Report: The Impact of Bad Data on Profits and Consumer Service in the UK Grocery
Industry, October 2009. 6 Gladson press release “Gladson Study Reveals Importance of Item-Level Product Data
Accuracy; Out-Of-Stocks, Data Synchronization and Online Shopping Impacted” September, 2007. 7 Documenting
the Value of Merchandising, National Association for Retail Merchandising Services and Willard Bishop Consulting,
March 2000.
THE GLOBAL LANGUAGE
OF BUSINESS
T +1 937.435.3870 E www.GS1US.org
7 Reference
Documents
For more information on Package
Measurement standards and improving
your package measurement data quality,
visit GS1 US at www.GS1US.org or contact
one of the Data Quality — Measurement
Services Accredited Providers:
• ES3 www.es3.com
Princeton Pike Corporate Center
1009 Lenox Drive, Suite 202
Lawrenceville, NJ 08648 USA
Solution Provider Programme - 2012
The GS1 Global Data Synchronization
(GDSN) Package Measurement Rules,
along with other GS1 standards and
related commercial services, provide
the means to establish and maintain
accurate product dimension data,
integrate it into data quality and data
synchronization programs, and apply
the information to improve business
performance. By pursuing these
programs, standards and services,
companies can improve their data
quality, increase truck and warehouse
utilization, optimize shelf space and
improve compliance with planograms
and scorecards.
• Employee certification against the GS1
Package Measurement Standards
CORPORATE HEADQUARTERS
© 2011 GS1 US™
• Requirements for process definition
and documentation controls by the
provider, including requirements for
self-auditing and periodic GS1 audits
AIDC CERTIFICATION
AUTOmATIC IDENTIFICATION AND DATA CApTURE
Learn how to identify your products, improve your
business processes and reduce costs.
tHe Course
Barcodes and the GS1® Identification System are trusted friends providing
enormous benefits to our world. They continue to provide a revolutionary leap
forward for our world every time the barcode goes “Beep.”
This is an intensive two days of classroom instruction and interaction around
the material in the GS1 General Specifications. This course will enable you to get
the latest training on GS1 barcode standards and find out how to improve your
company’s supply chain. Participants of this course are trained to provide overall
education and services for implementing standards-compliant solutions.
Upcoming AIDC
Certification Course
Opportunities:
MARCH 21-22
The Westin O’Hare
6100 North River Road
Rosemont, IL 60018
Click here to register
Course Benefits
• Acquire a working knowledge
of the GS1 General Specifications
• Obtain expertise of the
GS1 US™ Guidelines
• Understand how the GS1 System
can improve efficiency in your
supply chain
JUNE 4
GS1 CONNECT 2012
ARIA Resort & Casino
3730 Las Vegas Blvd.
Las Vegas, NV 89158
www.gs1connect.org
• Apply knowledge learned for the
benefit of your company/customers
• Learn how to effectively identify
your products by choosing the
right barcodes
• Check the quality of your barcodes
to prevent expensive mistakes
Course Details
The Barcodes and GS1 Identification
System have provided benefits to
consumers around the world for
30+ years.
This course introduces the basic
principles and techniques needed to
apply GS1 General Specifications and
GS1 US Guidelines in your business.
Our team of experts will be available
to answer your specific questions on
using the GS1 Standards and/or provide
advice on how to improve supply chain
efficiencies to ultimately cut cost and
improve relationships with your
Solution Provider Programme - 2012
7 Reference
Documents
trading partners.
Course topiCs
DailY sCHeDule
This course covers the necessary topics to become a GS1 US AIDC Certified
08:00 – 08:30 Am Registration and
Professional. Topics include:
Continental Breakfast
08:30 – 12:00 pm Training
• Company Prefix
• Global Trade Item Numbers® (GTINs®)
• Global Location Numbers (GLNs)
12:00 – 01:00 pm Lunch
• Other ID Numbers
01:00 – 05:00 pm Training
• Barcodes & Their Applications
• Application Identifiers
• Data Carrier Specifications
• Symbol Quality & Verification
• Building a Barcode Quality Program
• System Allocation Guidelines
• Symbol Placement
prerequisite
None. However, a working knowledge of the GS1 System (formerly known as the
EAN.UCC System) is helpful.
WHo sHoulD attenD?
This program is intended for the following attendees:
• Anyone new to GS1 US
• Solution Partners
• Staff responsible for applying barcodes
• Warehouse and supply chain managers
CORPORATE HEADQUARTERS
• Staff responsible for barcode quality assurance practice
Princeton Pike Corporate Center
1009 Lenox Drive, Suite 202,
CertifiCation test
Lawrenceville, New Jersey 08648 USA
The AIDC Certification test is administered during class hours at the end of Day 2.
T +1 937.435.3870 E info@gs1us.org
There is no additional charge for the test. Results are sent within two weeks and
www.gs1us.org
those who pass with 90% or better receive a Certificate of Completion. As a
GS1 US Solution Partner, you will also receive an AIDC Certified Professional
logo that can be used on marketing materials. All other attendees will receive a
7 Reference
Documents
© 2012 GS1 US™
Solution Provider Programme - 2012
Certificate of Attendance.
Example MO Newsletters for Solution
Providers or containing SP information
Solution Provider Programme - 2012
7 Reference
Documents
• GS1 Australia eUpdate Newsletter
7 Reference
Documents
Solution Provider Programme - 2012
Example MO Service Agreements
Solution Provider Programme - 2012
7 Reference
Documents
• GS1 US Solution Partner Service Agreement
. $#. $* $"# %# $#
"$ $$ " $ $ $($ $
"$ ' & $ #$ "$ -
.##.##"$$#$"
$ % "$"# #$"$ '$
$!%"$##$"$$$$+$
. # "$ $ %$ "$" ""
$ & "$ $ #$ ) "$"+
$ "$#"$$-
. %$ $ $ $"# $# $#
"$+ : ") "$# $ "$"+ "$"") $#-
3:4 $ %#+ 2(%#&+ 2#%#+
2$"#"+ # %" $ "- 34 "
Solution Provider Programme - 2012
$ %# $ : " "$") "$+ %$
) $ $ ($$ $$ "$" "!%"# ## $
%# $ : " "$") "$ "
$#(%#& %" #-34 "$ $
$%$
"$"
"""'$$
$"#$#"$, 34 #% "$ $ : "# # : $# $# $
$:#$"#$%#$:
" "$") "$, 34 "#
'"##+ $ $$$:
#$"# : %# %$#
$"% "+ ##$$ ### $ $ : %$)3$&)34$"%34$0
14. # $ : " "$")
"$ # ) %# #%# $ $
$ # " "$") "$ #
$ #) $ $ "$# "$ $ : $"% $ # "$#. $$
# ) $ #%# ' " "$
) "$"+ ) $$ $ #%# ' & : + $ $# $+ )
$) $"$ $# #. "$" '
%+ ' %" "%#$# "&+
: /#+ " # ) " "$+ : /#
$#/+ )"$+ $""+ #"& " "
$" " "$")$#) $" "$
#$:
" "$")"$$
#"$#$$# "$
" '". $'$#$ $ "$ $
$$#$
"$"+#$':
"$"+ $ : " "$") "$ ' $
$# " $ # " "$) : .
$ $# "$ ' $ $"#" ) )"$#+ $""#+ #"& "# " $"
$$% " "$)"$#$:
" "$")
"$ " : $ "$" 3$ ' ) "$" $$ : ' "$ "$#$:
" "$")"$4( $
" $ $ ## # ) #$ "$ $#
"" ..
3;4 2(%#&+ ")$)2"+ $+ 2
$"#" "& # $ %# 34 $
%$
"$"
""$"%#$"##$'$
$ & "$ $ $ %$ "$"
"" #$ ) "$" $ $ $$#
3$0
1434"'$$
"$%" ""3#4 #$ ) "$"+ $
$"%#$" ##$ '$ ) #$ "" 7 Reference
Documents
#
$" $ $ $ : /#
%$"#$%" $ $ $$ $# "$+
30 14 ) $' + '" 2 "$ " "$ 30
14+ '$ %### $ :99@ ( "&+ %$+ ;9;+
'"&+9?><?+'$
"##$$+"##:+5"##;6+5$)6+
5$$6+5 63014.
: # "*$ ( $ "
" $($ %"#%$ $ $
=9:343>4 $ $" &% :@?>+ #
+ '$ %$ ## $ & +
$"$ $ %#$") #$"# "
"%$ $$ "$ $"
%$#.""$"""$#% "$
$ # $ %" $ $ $
$:)#$+##$$'$:/#
$&$$%%#)$$#$
"& ) $ %#"# $ : )#$+ : #"# $ #%" #"&# "$" "$" #
' $ %"$ '$ : %"#%$ $ $ $"# $# $ $#"$.
#"$$"
$%$%&$#"$##$"$
$#"$+$ "$#$$)
%")"#'#-
%4%1, %'*(%
% 8 #, % 1
25 $&% % %
( % $ 4% 1 25. 485 &$$ % #&$%
#$ * #%#
( $ * % % % !&#! $$ %$
#% # &$ % % %%$- 495
#%# #$ % % !%, &$ # !!* #
#$%#% % #&$%
#$ 4 # * #$
&$*$#% %5*(#%( #-
4:5&$$ %#&$%
#$(&#$ *% %% 8 #%$%,$!!/
/ #%# #* #%$ % 8 ( #(,
3)&$',# *%*3#,%, 3%#$#
#' $% &$%#%#, ,
#%% $,%#$,$#'#$ #
%##$ 4% 1 25 $&% % %
( % $ 4% 1 25. 45 &$$ % #%#0$ # ( % % % !&#! $$ %$ #%- 45 8
#$ %% !%,&$ #!!* ##$%#% % #%#0$ # 4 # * #$ &$*
$# % %5 *(# % ( #- 45
$&% % 8 #%$ %$ ( %##$,
$#' #$ %# $, &$$ %
#%#0$
#(&#% %% #%#/
/ &% #%## # %%$/ ##
% &# $&!! #% % (#$$, !% !%% %8 &% #%#
# #, % !#%$ # %% %# #$!%'
%%$ # $!* $% #% %
%%%$% %$#%/
/##%# #% /
7 Reference
Documents
/ %(%$% * !# '$ %$ #%
% % %##*, 8 0$ % $ % !# '
#%# (% 485 #% ## #$ % 8 &%* ( &%+ * !#% %
8 *$% # 495 $$ % * #% !# '*8#$% 8 #80$
%$4125,($&%% % * * %#%& # %# %% $
! $ 8 # %$ %$ !&#$&% % $!#% #%$ %( 8 # 8 0$
%$% $8
#$/&# 8 % !# ' #%# (% $$ % %
# #% ( % $%%&%# %$#%*8,( %#$&%*
%* # %# % 8 #%$%$
% #%# #&# % !# '$ %%
#% ( &$, # & &$, $
%#*8%$$ $#% ,#
*8 * % $ %#%&%% $/
% '% 8 % !# ' #%# (% %
# #% ,#%#( %#
#&#, % % )%% % &# % !# ' %%
#% !#$, #$%#%$ # %$ #%#0$
%*% %%$ % $/
/ #%# )!#$$* ($ #$ %%
%$#% $ %#%#%#*#%$% !#%!% % 8 *$%, # $ %$
#% # &! #%# * #%$ #%
% *8
#$/
/#-#% /
/%# %$#%( %
%'% %$#%( %&
% # !# 485 *# 41 25/
$ #% ( &% %* #( (
% % # # % 485 *# %#
4, 1 25, &$$ %# !#%* '$
% %#(#%% % %$%% % %#%
%$ #% % $% $)%* 4;75 *$ !# # % %
%#%%# #*(#/
% # ( # #
%'* ### % %$ #% $ %
1
2/
/ %(%$% % %#$ ##! 45
', %$ #% * %#% $
($.485*%#!#%*%*% #*
#$ &! %*4<75*$'(#%% %
#495%*,45*% 3#!#%*
% %#$ % $ % %% $ #
8 ## $ # #%# ##
$4$!!5##,45*% 3
#,%'%% %#!#%* $
"&% # $$ &% # $ % $&% #&!%* #$ '*!# , #45*8
,% %)%%*$#%%#%$/
/ % )!#% #% / ! %
)!#% #%#% %$#%.
/ %% $, & % $&$ % % $ # !#%#* #% , %
8 ## $ % #%#
##$(&% %*%#%-
/ #%# ( %* $ &$, #%&#
#,#%% $ *8,$%# *,%8
# !#%#* #% ,$&$%#&$%
#$,
$%# * #%, !# % %#
%#$ ## % &% #%# # #
% #%#0$ ! $$$$ %# , $%# * %#$ 4&, (% &% %% ,
%%#,!# % %#$%5
Solution Provider Programme - 2012
+*'&**** &%&)&%+)&#. &%+ %&)&+). *
*'#0 + ),*+)"*3 )+%) . ## ')&- )+ + /,+ 0 &)'&)+ & ) ++*+ %
+&+)+,)%&)*+),+ &%&##:)&') +)0
%&)$+ &%,'&%:4*.) ++%)(,*+3:
. ## * ,* % )+%)4* )" % . ## )$&-
)+%) )&$ %0 )+&)0 & $$)* & +
&#,+ &% )+%) )&)$ % %0 ,+,) + &%* &
++ )+&)02
3)+%). ##)$ %&# ++&'0+&:%0
$&,%+* )(, )1 , % &. % ,%) + *
)$%+1 %#, %1 . +&,+ # $ ++ &%1 ##
''# # * *' % + ++$%+* +& + *
)$%+3 ,+ + * )$%+ * +)$ %+ 0
: ',)*,%+ +& ))' <787:8 &-1
)+%) . ## %+ +# +& ')& )+ ')%+
)+,)%&+*' 0)+%)+&:&)+
%# '&)+ &% & + )$ +& + /+%+ +&*
* ) %&+ *,!+ +& %0 &*+ &% &,%+ &
&+)$&,%+*,+&:)&$)+%)2
3%0:$)++*% %+)&,+&
+ : 0*+$ +)&, + &)+* & )+%)
. ##)$ %:$)',)*,%++&++)$*
% &% + &%* +% % / *+% % %0 )$%+
+.% : % ++ : $) +)&,
+%&++)$**) %++)$%+1
% : . ## # +& )%. ++ )$%+
. +++:$). +&,+,+0&)# # +0+&
)+%)%
3 &##&. % +)$ %+ &% & + * )$%+ &) %0
)*&%1 )+%) )* +& &&')+ % + $#0
$%%) . + : % ')&- % + &$$) ##0
)*&%# ** *+% : )(,*+* +& ** *+ %
+ &))#0 +)%* + &% & $)* & + : &$$,% +0 .& - )(,*+ ++ ** *+%1 +&
%&+)&#,+ &%)+%)3
3')*%++ &%*%))%+ *3
3 & : % )+%) )')*%+* %
.))%+* ++ 7 8 + * ,## '&.) % ,+&) +0 +&
%+) %+& + * )$%+ % +& ')&)$ +*
)*'+ -&# + &%*) %1%7 8+ *)$%+
)')*%+* -# % ###0 % % &# + &% &
++ ')+0 % * %&)# %*+ ++ ')+0 %
&)%. + +*+)$*3
3
1 1 1 3
3)&') +)0 +*3
3 /'+ * &+). * *+ &)+ % + * )$%+1
7:8+:)&') +)0
%&)$+ &%%##&' *
+)&1 % %0 $& + &%*1 $')&-$%+* &)
&+) %* +)+&1 ) ')&') +)0 +& : % + +# +)+& + ## + $* )$ %* . + : % 7;8 ## ''# # ) +* +& '+%+*1 &'0) +*1
+)$)"* % +) *)+* % % +& + : )&') +)0 %&)$+ &% ) % . ## )$ % +
')&')+0 & : 3 )+%) "%&.#* %
)* ++ + # + %* )&') +)0
%&)$+ &% *')&') +)0+&)*'+ -:
# +1 % + ) +* )%+ +& : +& +
# + %*)&') +)0
%&)$+ &%-%
)%+ *&##0 +)&, + %* )$%+*3
)+%) "%&.#* % )* ++ : *
+% +& +&*# %**)&$ # +*%*
+ # +0 +& %&) +&* # +*9 ) +* +& +
# + %* )&') +)0 %&)$+ &% * %*+
)+%) &) + ) ')+ *3 )+%) )* %&+ +&
/+%1 $')&-1$& 0&)&+). *% +)
+ : )&') +)0 %&)$+ &% &) # +
%* )&') +)0 %&)$+ &%3 /'+ *
')&- % + * )$%+1 )+%) . ## %&+ *##1
+)%*)1',# *1 *#&*1 *'#0&)&+). *$"
- ## + : )&') +)0 %&)$+ &% &)
&' * +)& +& + ) ')+ *3 )+%) . ## %&+
*,# %* %0 & +* ) +* ,%) + * )$%+3
)+%) )*1 % )+%) )* +& ,* +*
)*&%# &)+* +& ,* +* & )*1 )+&)*1
$'#&0* % %+*1 +& /,+ % # -) %0
&,$%+ &) %*+),$%+ )(,*+ )&$ + $ +&
+ $ 0 : +& &% )$ : 4* &.%)* ' &
+ : )&') +)0 %&)$+ &% &) %0
$')&-$%+*1$& + &%*&)&+)#+)+ &%*&)
%*+)+&3
3 &+. +*+% % + &% 31 )+%) $0
-#&' *0*+$* *&+.) &) &+) %+##+,#
')&')+0 ++ %#* : &$$,% +0 $$)* +&
#-) + : *+%)* ')&- ++ %0
% ## %+##+,# ')&')+0 ) +* % *,
-#&'$%+*##%&+# $ +1 %)1#+)1$& 0&)
-)*#0 + %0 %+##+,# ')&')+0 ) +*
7.+) '+%# &) ,%'+%#1 &)
&'0) +#&)%&+&'0) +#8&: %%0
: )&') +)0 %&)$+ &%3 75)+%)
-#&'$%+68 )+%) *## ')&$'+#0 *#&* +&
: % . ## ,)% * +& : ## )#-%+
%&)$+ &%
')+ % %
+&
*,
)+%)
-#&'$%+3
&
Solution Provider Programme - 2012
7 Reference
Documents
3&% %+ #
%&)$+ &%3
4)+%))*++ +. ##%&+ *#&*1')&- 1&)
$"- ##%09)&') +)0
%&)$+ &%1
%#, %1 . +&,+ # $ ++ &%1 %0 # + %*
)&') +)0 %&)$+ &%1 % %0 &)$ +& %0 ')*&%
. +&,+ 9 5* ') &) .) ++% &%*%+1 /'+ +&
&% $'#&0*1& )*&) )+&)*&)+%)
.&* ** * %**)0 +& %# )+%) +&
/) * +*) +*),%)4) &)+&+ *#&*,)
& %0 9 )&') +)0 %&)$+ &% +& + )
')+0 7. *#&*,) . ## $ &%#0 . + +
&%*%+ & 9 8 ++ + ) ')+0 . ## % .) + %
) +& &,% 0 + *$ &# + &%* &
&% %+ # +0 +& . )+%) * *,!+
),%)1 % )+%) . ## )$ % )*'&%* # &)
% . ## %$% 0 % &# 9 1 % ''# #1 +* # +*1)$#**)&$% %*+
) 0 ++ + ) ')+0 & ++ &# + &% &
&% %+ # +04 ,)+)1 )+%) . ## %&+ )-)*
% %)1 &$' #1 ***$# &) &'+ %0
')&**1 +% (,1 &) ')&,) &) $" %0
++$'+ +& *)+ % &) ) - + *&,) & +&
+9)&') +)0
%&)$+ &%49. ##
%+ +#+&(, +#)# 1 %#, % %!,%+ -)# % *' ')&)$%1 % + &% +& ## &+)
)$ * - ## +& +1 % + -%+ & %0 )
&+ *))'
4
4 &+. +*+% % + &)& %1 %&+ % % + *
)$%+. ##')-%+)+%))&$ *#&* %9
)&') +)0 %&)$+ &% ,'&% )+%)5*
*+# * % ++ + 9 )&') +)0
%&)$+ &%3 798 * % ',# * &) * &$
')+ & + ',# &$ % &+) +% 0 +* &)
&$ ** &%* & )+%)1 +* $'#&0*1 %+* &)
&%+)+&)*2 7:8 .* #.,##0 % + '&**** &% &
)+%) + + + $ & *#&*,) +& + % .* %&+
(, ) 0 )+%) )+#0 &) % )+#0 )&$ 9
27;8.*) -+) *#&*,)+&)+%)0
+ ) ')+0 .& #.,# ) + +& *#&* ++
%&)$+ &% +& )+%)2 &) 7<8 .* %'%%+#0
-#&' 0 )+%) . +&,+ "%&.# &) ,* &
+9)&') +)0
%&)$+ &%4
4
%$% + &%4
7 Reference
Documents
49. ## %$% 0)+%) %*+##$*
.) % &*+* +,##0 %,)) 0 )+%)
',)*,%+ +& %0 ## ')& % 7 %#, %
*++#$%+&*+*%)*&%#++&)%0*5*%
&*+*)*&%#0 %,)) %+%*&%0*,
')& %8)&,+ %*+)+%)0+ )')+ *
) * % &%#0 &,+ & + ) ')+ * ##+ &%* ++ %0
9 )" ,* % &$'# % . + + *
)$%+# %*+&)+%),%)+ *)$%+
%) %* &) $ *'')&') +* 78 %0 % + ++*
'+%+1 78 % + ++* &'0) + &) 78 +)
*)+*2 798 )+%) ')&$'+#0 %&+ * 9 %
.) + % & %0 *, # $ &) %0 +)+% # $
% 7:8 9 * ')$ ++ +& ,##0 &%+)&# +
%* % *++#$%+ +)& *& #&% * *,
*++#$%+&*%&+ $'&* %% #&# + &%&%
)+%)4 9 $01 % +* *&# *)+ &%1 *++#
%0 *, # $ &% * * )(, ) % 9 +&
*,*+ +,+ #+)%+ - *,*+%+ ##0 (, -#%+ %&%6
%) % %*&+.)1''# + &%*&)* $ #)')&)$*4
4 ')+ * "%&.# % ) ++ 9 . ## %&+ # # +& )+%) &) %0 # $*
.+*&-) )#+ % % %0 $%%) +& + # +
%*)&') +)0
%&)$+ &%4
49% +* # +*#&%. ##)*'&%* #
&) +" % +&* + &%* . +0 +)$ % )
)*&%#0 %**)0 &) * )# % + ) *&#
*)+ &% % &%%+ &% . + %0 %) %$%+ &)
## %) %$%+ 0 + ) ')+0 & + 9 )&') +)0 %&)$+ &%1 % )+%) )* +&
&&')+ . + 9 0 +" % .+-) + &%
9% +* # +*+)$ %+&)*&%#0
%**)0&)* )#1*,!++&) $,)*$%+0
9&)*&%###*%&+)/'%**
%,)) %&%%+ &%. +++&&')+ &%4
4)+%). ## %$% 09 %*+##$*
.) % &*+* %,)) 0 9 ',)*,%+ +&
%0##')& %7 %#, %*++#$%+&*+*%
)*&%# ++&)%0*5 * % &*+* )*&%#0
%,)) % + %* & %0 *, ')& %8
) * %&,+&)+%)5*)&+ *)$%+1&)
)&,+ %*+90+ )')+ *## %++
)+%)5* )" %) %* &) $ *'')&') +* %0
&'0) +1 &'0) + ''# + &%1 +)$)"1
+)$)"''# + &%1*)- $)"&)*)- $)"
''# + &%2 798 9 ')&$'+#0 %&+ * )+%)
%.) + %&%0*,# $&)%0+)+%# $
% 7:8 )+%) * ')$ ++ +& ,##0 &%+)&# +
%* % *++#$%+ +)& *& #&% * ++
*++#$%+&*%&+ $'&* %% #&# + &%&%
9 4 )+%) $01 % +* *&# *)+ &%1 *++#
%0 *, # $ &% * * )(, ) % )+%) +&
*,*+ +,+%#+)%+ -$)"&)* %+ &%4
4 $ ++ &%& # +04
1 1 1 6 &
Solution Provider Programme - 2012
6 > 4 > 7
4 4
4 4
4
9
:4 6
4
9 > 6 : 4
4 4 4 9<>==4===: 6
6),.(,-"#*),)#(.(./,6
.#-/(,-.))
( !, .". > ( ,.(, , -*,.
&!&(.#.#-4(.",&.#)(-"#*-.&#-"#(."#-
!,'(. #- .". ) ( #(*((. )(.,.),6
)."#(!)(.#(#(."#-!,'(.1#&&'
), )(-.,/ 3 ." *,.#-4 (), 3 (3 ."#, *,.34
- ,.#(! (3 *,.(,-"#* ), $)#(. 0(./,
,&.#)(-"#* .1( ." *,.#-6 )."#(! #( ."#-
!,'(. 1#&& )(-.#./. ), *,'#. #.", *,.3 .)
2/.)("& ) .").",(3)(.,.),).",
)/'(.4),.)#(),).",1#-)&#!..").",
*,.36
6 #-*/. -)&/.#)(5 (/6 2*. - *,)0#
#( ,!,*" )04 #( ." 0(. ) (3 #-*/.4
&#'),)(.,)0,-3,#-#(!)/.) ),,&.#(!.)."#-
!,'(. ), (3 ," .",) 4 ." *,.#- 1#&&
#,-. /- ."#, #&#!(. ( !)) #." ),.- .)
,-)&0 -/" #-*/. 3 2"(!#(! ,&0(.
#( ),'.#)( ( (!).#.#(! #( !)) #."6 .")-
#-*/.,-)&/.#)( ),.-,/(-/-- /&1#."#(?=
3- ) ." #,-. 2"(! ) #( ),'.#)(4 .".
#-*/. 1#&& -..& 3 #(#(! ,#.,.#)(
'#(#-., 3 ." ',#( ,#.,.#)(
--)#.#)( #( ),( 1#." #.- )'',#&
,#.,.#)( /&- ."( #( .4 - .")- ,/&- ,
')# # 3 ."#- ,!,*"4 ( $/!'(. )( ."
1,,(,3.",#.,.),-'3(.,#(
(3 )/,. "0#(! $/,#-#.#)( .",) 6 ".
,#.,.#)( 1#&& .% *& #( ,#(.)(4 1 ,-36
". ,#.,.#)( 1#&& #(#.#. 3 (3 *,.3 3
().# 3#(!.").",*,.3#(1,#.#(!(,+/-.#(!
*(& ) .", ,#.,.),- ,)' ." ',#(
,#.,.#)( --)#.#)(6 #."#( >@ 3- ., ."
)''('(. ) ." ,#.,.#)(4 " *,.3 1#&&
-&. )( *,-)( .) . - ,#.,.), ( ." .1)
-&. 1#&& -&. ."#, ,#.,.), 1#."#( >= 3-
) ."#, **)#(.'(.6 ." ,#.,.),- -&. 3
." *,.#- , /(& ), #& .) !, /*)( ."#,
,#.,.),4."."#,,#.,.),1#&&-&.3."
',#( ,#.,.#)( --)#.#)(6 -)(&
#-)0,34 #(&/#(! *)-#.#)(-4 1#&& *,'#..4
(."-"/&#(!) .",#.,.#)(1#&&)/(. ),
-/"#-)0,36",&/&-) #0#&,)/,
,&.#(! .) #-)0,3 1#&& **&3 .) .". ,#.,.#)(4
( && #-)0,3 #--/- ), #-*/.- 1#&& #
3.",#.,.),-6",&/&-) 0#(1#&&
**&3.).".,#.,.#)(6",#.,.),-1#&&,(,
1,#..( #-#)( 1#."#( ?= 3- ., ."
)(&/-#)( ) ." ",#(!9-:4 1"#" 1,#..( #-#)(
1#&& #(&/ #(#(!- ) . ( )(&/-#)(- ) &16
"*,.31#&&,#.-)1()-.-42*(--( -
1#.",-*..).".,#.,.#)(4()(8"& ) ."
-) ."',#(,#.,.#)(--)#.#)((."
,#.,.),-6 2*. - '3 ,+/#, 3 &14
(#.", *,.3 (), ( ,#.,.), '3 #-&)- ."
2#-.(4 )(.(. ), ,-/&.- ) (3 ,#.,.#)(
",/(,1#.")/.."*,#),1,#..()(-(.) )."
*,.#-6 /,#(! (3 #-*/. /(, ."#- !,'(.4
." *,.#- 1#&& )(.#(/ .) /& #&& ."#, ,-*.#0
)&#!.#)(-/(,."#-!,'(.4/(&--."-/$.
'..,) ."#-*/.#-) -/"(./,.".."#-#-
3()'(-*)--#&/(.#&."#-*/."-( /&&3
-..&6
6#-&&()/-6
6 #.", ." #&/, (), (3 &3 )( ." *,. ) #.",*,.3.)2,#-(3,#!".4,'34*)1,),
*,#0#&! /(, ."#- !,'(. 1#&& )*,. - 1#0,.",) 4(),1#&&(3-#(!&),*,.#&2,#-
) (3 ,#!".4 ,'34 *)1, ), *,#0#&! *,&/
(3 ).", ), /,.", 2,#- ) ." -' ), ) (3
).",,#!".4,'34*)1,),*,#0#&!4(),1#&&(3
1#0,) (3,#!".4,'34*)1,),*,#0#&!1#."
,-*..)(3)/,,()(-.,/-1#0,
) -/" ,#!".4 ,'34 *)1, ), *,#0#&! 1#."
,-*. .) (3 ).", )/,,(6 ) 1#0, 1#&& .#0 /(&-- #. #- #( 1,#.#(! ( -#!( 3 ."
*,.3 --,. .) "0 !,(. .". 1#0,6 "#-
!,'(.'3().'(),')# #2*.
31,#.#(!2/.3&&."*,.#-6
"#- !,'(. -.- ),." ." (.#,
/(,-.(#(!')(!."*,.#-1#.",-*..)."
-/$. '.., ",) 4 ( /(,-.(#(!-4
#(/'(.- ), )(#.#)(-4 2*,-- ), #'*&#4 ),&
!) Solution Provider Programme - 2012
7 Reference
Documents
7 6
%&'%- #"&' #%#- %'(%! %#'
%$(&'- %&& '" #%',1& %&& &
&# "! ' &!'(% ! '" '& % !'0
!, #%',
, '% ' %&& '" *
"
(!'"!& "% "#& % '" &!' , )!
!"' " '' ! " %&& ! "!"% ', *'
' #%")&"!& " '& %%# "% ' )! "
!"'0
"%*%''!-+#'&%!"!'!0+#%&&
'% & %" "!'%" ! &(#%& !, "(%& "
#%"% !!2"%(&"''%!"!&&'!'
*'!,"''% &%"0
0&% !'*!(%'"'!'"-!
!! (#"! ! !"% ,- ' #%'& !
'% %&#') &(&&"%& ! #% '' &&!&0
%'!% * !"'- , "#%'"! " * "% "'%*&-
&&! '& % !'- !"% '& %'& "% "'"!&
(!%'&% !'4!(!-*'"(' ''"!-
' "!'!' !& "% ' 6 % %
!&5!*""%!#%'*'"(''#%"%*%''!
"!&!'"6-*"!&!'*!61&
&"&%'"!0
0 & % !' , +(' ! !, !( %
""(!'%#%'&4*'%& "%"%!5-
"** '"!"%!-!"
* * '"'% "!&''(' "! ! ' & !&'%( !'0
0#%")&"!&"'&% !'%!#!!'
"!&)%%" "'%-!!"#%")&"!*
'"%%!%!)"%(!!"%,
)%'( " ' ' '' "% !, %&"! !, "'% "%
"'%& " ' , !) "% (!!"% !
*""%!#%'0
0 6 ! %'!% !"* ! % ''
' #%")&"!& " %'& - - - - - ! * &(%)) ' +#%'"! "% '% !'"! " '&
% !'0
0&% !'!'%'&!"'"!&"
' #%'& * "!&'%(- !'%#%' !
'% !!"%!*''*&"'''
" * %&, *'"(' %%! '" ' "3"3
* #%!#& " '& "% !, "'% (%&'"! !
*'"(' ' " !, %(- (&'" "% !"!
%$(%! "!&'%('"! "% !'%#%''"! " '&
% !'!&''%'& !0
0 !"'&- %$(&'&- !& ! "'%
"
(!'"!& %$(% "% #% '' (!% '&
% !'*!*%'!!* '"
)!(,)!- !%)/465*!
)%- ,!)%,.475'!+',-
""*!#"&'*'%#('")%!'"(%%
&%) &( & + "% . 485 *! &!'- '%!& '',& *'"!% '"!"%#'
0 (%&(!' '" %%# 0 ")- 6 !
%'!% !"* ! % '' %'!% &- !
& !'! '" - '% #%', !%, '" !&% !''*!6!"'&
%&#')'&*'*" 6&!'%
!'"!&% !'0
%
) ' 00 . "% 495 "! ' '% 48 5 ,
""*! #"&' ! ' 00 - %' "%
'#%'&)+('!)%'&"('"!%'!%%)&% !'
&"'')'0
{{_es_signer2_signatureblock}}
7 Reference
Documents
"
Solution Provider Programme - 2012
{{_es_signer1_signatureblock}}
.
/#)$$)$"+$")+"%"$"'$$"3""$"+#
" "$, " %" ## $# "$+ .$"/ 1%+ '$ ""$& #+ $ $"#
.$")/.%"$"'$/2'$ ####+"$)""$)+$ '"$
"$"%#$"$$$" #)$$)+'$"$"%$'"# &$
#%"$#+ ) $"$ " $"'#, " %" ## $# "$+ 3 -# $# ' ( "##) %
(%3
+,
.
/ #+ $&)+ $$ $$% " "$) " "$")
"$ $ ' 3 -# $# & "$ 3 ## $ %# #%# $$ $$%
" "$) " "$")"$"'$$$"#$#$#"$#,
./#$#%$"$""&#"$+$$$$$#%$"&""&#
"$)$$$"""&#%')$"$"#"( "##)" "$)
""$$#"$,
./#$"$# %"#%$$'3#"$$"$$%##%#
$$#" "$")"$'#%$$$))$"$%"$"$$#
#3"$#$# %"#%$$# "$"$#$'3"$#$#$$3
"#,
. / # $ %#"# " $$ %#"# ) $#+ $!%# " #)#$#
'"")%$$ %" ##"'3"3'##$#+%""$)(#$"$"
$%$%",
. / # ) "(# ##% ) 3 $ 3 "# " %# % ,,, " '$ ) $#+ $!%# " #)#$# ' "") %$ $ %" ## " ' 3 3 '##$#+%""$)(#$"$"$%$%",
. / # 12 $ 3 )#$+ 3 ) "(# $ "%#$"# 1#
"" 412142+ 12 ) #$'" 1%+ %$ $ $ $+ #%" + $ " )
$"$""$2$$#'"& )"3")$#$#+"#!%"
"& )"3")$#$#'$"# $$$3)#$) $
" "$ #$"+12$#" "$")"$+1&2)"$ "$$
"$3%$)$$# "&$"$")3"$)"$""$$3
%$) "+ 1&2 $#+ $!%#+ # '0' ( "## )
%$" ""# " %# % $ 3 )#$ " $ # " "$") "$+
% $" #$"%$%"+ #!% "*$+ 1&2 $"0 "$) " "$") $ # #$'" ' #
# $"% 3 $ "$" %"#%$ $ $ $"# $# "$+ $" $ $ #
" "$") "$+ 1&2 ) %$$ ) % $$ # $"$ # " "$")+
$0 %$3+"'#"." "$")$+/$$#&")
"3$"$" %"#%$$$#"$+%+%$$$$+3-#")$#
$#- %#+ $" $"#+ "" #$#+ $ #+ ' "$#+ "#+ %$
# $#+#$"%$#+ $" "$ #$",
./#+$&)+$#+$!%#"#)#$#& "$& )3
+ $# $#+ " $" "$# $$ "") %$ $ %" ## " ' 3 '# #$#+ % $
"$& $3#$"#3%$#,
Solution Provider Programme - 2012
7 Reference
Documents
"!!# !
!!!
% & $ ; &- #&' !!&'$ (# (' # )(#" &("& &#&! #& "/ -
#""($&#&!/&("&&'(#1
9 #!$ (($$&#$&(&("&$$ (#"0
9 '('- ( #+&#&!%)&!"('(##!"!"("&("&3''(()'';# )(#"
&("&0"
9 $- ( "") !!&'$ $&#&! " & *"( &((#" ('(" ' #&" (# ( (&!' "
#"(#"'"((!"(2
%
&$;# )(#"&("&&#&!'(&(&'#!!&'$1("(&-7
* '# )(#"&("&/(&!&# )(#"&("&"(,)(*# )(#"&("&2!&'$"(
&#&! ' * (# %) # )(#" &#*&' "(&'( " $&("&" +( ; (# ')$$#&( (
#$(#"/" !"("!$ !"((#"#;("&'";'# )(#"'2 (-(#!#*!#"(&'
''#"(&("&3'#!!(!"((#;/('$&($(#""&%)'()(#""')'') #!$ (#"
#&((#"'/(')'(#!&&&"'"#(&#&('"')$$#&(#(')'') #$(#"#;("&'
" ; # )(#"'2 "(' & !#" ( (&' " #&&'$#"" * ' #& + &("& %) ' 8'
(#""("('( #+9"&( (!'')((#) #!$ "+( $$ &#&!
%)&!"('/" )"#!""&!""&("&"##(""2&#&!%)&!"('!"'(
$$ &%)&!"('#&(&'(#&("(#"#('((!"(2
% $ ; &%)&' " &("& &' (# '('- ( # #+" &#&!
%)&!"(')&"(&!#(&!"(1
2 24&("&"##(""5!"'&("&+#''(' )(#" /
&((#"&%)&!"('"#!!(!"('"')$$#&(#(&!"(2&("&'+# (#!"("
&("& " ## ("" '(()' !-/ ( ; 3' '# '&(#"/ ')( (# ')'$"'#" "6#&
(&!"(#"#(&#&!"('2
2 &("&"(' ('+ "#(#")("-(*('+"*# *(' #&&' #;#!$"-
&,' #& ; "((#" -'/ " )" )( "#( !( (#1 # #(#" )!&' 890 # & "((#" )!&' 890 "#&! &#)( # 82229 #'0 #& 222 ")!&'/ )" ''
,$&'' -&(#"+&("-;2
2 2 &("& + ''" $&#&! &$&'"((* " & +# + +#&
##$&(* - +( ; $&'#"" 2 ( "*) + * #*& &'$#"' (- #& )"&'(""
($&#''"$&#)&'(#(&"/&(-/"##&"((,)(#"#&#&!2
2 2("<:-'&#!,)(#"#('&!"(8"($&()&
( # (& #" - )(6&( &'#)&9/ &("& + * &'#)& ')'') - #!$ ( (
;)"!"( '#" ")(#"/#&(;)"!"( '&"""&((#"8" )"
')'') #!$ (#"#(&%)'(,!'92&%)'()(#""(&""'"#(#!$ (+("
<: -'/ ( &("& + "#( &* "- &#&! "(' " + * "# '("" " ( ; #!!)"(-2&("&"#+ '(((;"& $(#"!(& -"'/&("&+ '(&%)'()(#"/(&"""&((#"''(&!"-;/"(''# '&(#"2
2 2" !&(""#!!)"(#"'"((*'& ((#(&!"(/&("&+ 1
2
)';')$$ (!$ ('/+&$$ 0
2
#!$ -+(;)') "'0
2
#("+&(("$$&#* &#!)(#&.;$&'#"" +("#!!& -&'#" (!&!0
*2
')'#!(& ')$#"&%)'(-;+("#!!& -&'#" (!&!0"
*2
()&(& *"(;# )(#"&("& ##'6' '#"&(# )(#"&("&3'+'(
+( "(#(;+'(2&("&'+# -&'$#"' #&('"/#""
!$ !"((#"#(' "2
% & % &!& " ,)(* &#&!' &%)& &("
7 Reference
Documents
)#((
Solution Provider Programme - 2012
!
$('"!&!"
' !'&'' "!&'%''%&(##"%'":!':,&' .!(!('!"'
''"/
% % ! +(') %'!% * "&, ! *' : "% "3'"3
%' ')'&0 %'!% (&' !!, &' '" #"&&&& 7" #!, ',7 '" # !&(%
'' &(&& %' " )%! "! "##"%'(!'&0 : * (& ' !! '%&& &&
'!
!(
"!
8
!!
" #%!&)
#"%'
5''#&/22***0!0" 2#%"('2" & #0' 96'"#%'!'%&"!!&'%&&"%'!%1&
"%!-'"!")%'!+':; "!'&&''"""%'% !!" #!,',0
0 & "('"! %'!%& % , : #%'!%& ! ' "#'"! !
# !''"!"':'!%&!:"('"!!"(% %2(&'" %"
(!',0:
*%$(%''% %!+(')%'!%#%")'&'"!')%%!%" : (&'" % '' "!&'%'& ) " (&'" % &'&'"!0 "% #(%#"&& " '&
%"% $('"!.') !&%%!''"(%&*'!!%'&'"&%)&#%"% !' "&'%!':; "!'&0
0 %:!&*'"('"!%'!%'%&&(3"!'%'"%"%
& ! ! !' #%'!% "% : ! !'. (&'" % &'&'"! &(%),& * "!('*''(&'" %'"!&(%3)"(&'" %&%),:#%'!%&0
0 #%'!%&*%$(%'")'&'"!#%"&&"!" #'
' "!! : (! !'& %!! 5: ('60 %''"!& % "% ' '
%"&&"!. %"(' ! %")% 5" #!,6 ) ! ('# %''"!& , # "('"!
%'!%''!'%$(% !'&"%% %!+(')%"% &0
:6 %"&&"! %''"! %"&&"! %''"! * "% "% !)(& '%"(
&(:%!!!%''"!&&&"%#%)'&&&"%!-'%"(:
0(%%!'&(&'(%%(( &)'***0&:(&0"%2&##(%%(( ;6 %")% %''"! %")% %''"! * "% ' ' " #!, ) '"
"('"!%'!%&*")"
'''"&(##"%':!&#"%!&2&%)&500.
&(% !'%)&6'%"('%''"!!('!"'%#"#.#%"&&&!
#%"('& *' : 0 , %! '*! %"&&"! %''"! ! %")%
%''"! & '' ' %"&&"! %''"! & "(& "! ! !)(1& !"*.
* ' %")% %''"! & "(& "! " #!,1& #'&. #"# !
#%"&&&0
<6 %"('%''"!%"('%''"!*"%''#%"(')"%&(##"%'"
:&'!%&!:&"('"!&!':"('"!%'!%#%"% *%"!-
%"('%''"!&%" :"#%"% &5"%''"!&6!:
5%"&60(%%!'%"('%''"!&%"!-,:%/
• "%*%5&2
.%2%"(.%.%!'%&.
4
"!"% !"!,.%2%"(4"!"% !"!,6
• ""'*%5##'"!))!'&.%%"'"".%! !'.
%(%.
• :%"5%%.%!'%.!!%."'*%6
0 "('"! %'!%& ! %! #"!'& '"*%& % )& ! ' #%"% '%"(
&#"#'"!(##"%'')'&.&(&/
:6 0 & &(##"%' !(& %'! %'!. )!' ! #%" "'"!
')'&&(&*'##%&.)%'& !'&.&&'(&. %'!"'%!)!'&
&(##"%'! : ! ' : ,&' 0 : * &" "% ' !( % "
"##"%'(!'&"%"('"!%'!%&'""3&#"!&"%'&',#&"')'&*':0
;6 :!%',
''%(' '& %)!( '" '& *"% *' ' "('"! %'!%0 + #& "( !(
)&"%, %)& "##"%'(!'& "('"! %'!% !& : "% )%,. : Solution Provider Programme - 2012
7 Reference
Documents
"
85
!!&'$'"((((&#!!"(#"#(# )(#"&("&/#&6# )(#"'
&&&-(# )(#"&("&1
$&("&+ &#".#&#$(#")'#&$&#&!'4!&("/
' '/#"') ("#&#(&+'5(-""(( $" "&*")'(&'/"6
!!&#!$"'/"()'#(6-'(!"2#&6#!$"-&,'1
&(""
)'"''* #$!"(
&("'('
)(#"/&""
"&((#"
#!!)"(-
"!"(
"('#(# )(#"&("&
(&0
'#6##'" ''$&
#&#"465
#"('
$&#*) "'
()-'$&(#(6'
6')$$#&(#&$&("&$&''& '
()-&#&!-&1
4+($$&#* # ")5
* 7 '(""(66
''(#6%)#(''$$ "
# )(#"&("&&(#&-
+($$&#* * 7$&($(#""
* 8'(""(6# )(#"
#""(" "
&("&&(#&-
&!&# )(#"&("& * # )(#"&("&'#)"('#&((""2
$&($(#""&(
'$#"'#&"2,("(6*"('
* #$!"()"'&#&!
* 8$&($(#""#""(
" "
$$#&()"(-(#$&($("6'
()-&#&!
#"(!&("#$$#&()"('1
) & -') &("'(' '
"('#(# )(#"&("&
''(#6,$&('(&#)6
(&$ )'0
" &#&!
)&(& -"3$(&(
&" 1
"*((#"(#((""") 6
&"4627-5(61
6" ")(#"&#&!
"465#!$ !"(&-&#''#" &((#"-&
'#)"(#"6#&)(#""
&""1
(-(#$&($("(6'
!!&"##'(""#6
(-(#$&($("'$ "(&'(&#)$'
''(#6#" "!!&"(&'
4" )""2&("&
#""(#"'53#&"(&" )'#" -/"#(#&
)'#&#!!& $)&$#''/"')(
(# "'&!"(1
# )(#"&("&#&)!$&($(#""
#""(" "1
7 Reference
Documents
#
Solution Provider Programme - 2012
"('#(&!&# )(#"
&("&(&0
#"(&'' '#"
& (#"'$+(6
* 6 '(""(66
# )(#"&("&&(#&-
* 6$&($(#""
#""(" "
,)(*# )(#"&("& * $&($(#""
&#&!
"('#(&!&# )(#"
&("&(&$ )'0
"") 6&"46-5
+(#$3(#3#$!("1
#"()'"'' "
'/8%,"%& %&#'"'&"('"!%'!%%"% "%!-,"!!
'#%"% -%'!%%&'"/4" #''##%"#%'%'!%##'"!.4&'&,'%"% $(% !'&&'!'' !''"" ! !'!%'!%1&&''(&&8"('"!%'!%.!4
#,'!!( %&#%"% !%)!'%''"!&'!&"%!'"''% &!"!'"!&
!'#%"% 0&##%"#%'"+"*"% %&#)!%$(&'%''"!&0
)2"!/
!!(%"% & 8"('"!%'!%3!'%,)"'
"%'
!'% -#,(#"!'
8"('"!%'!%%"% &)'"
')'0
"('"!%")%&*"&(##"%''"#'"!
"8&'!%&!8&"('"!&!*"
"%!*% '%'%-
*!''"#%'!%*'80%"% #,(#"!!!)%&%,"'
69-777#%%
!'&!$(% !'&!'' !'"%
')'(!&&!(!'
"%'&0
'% !'!"%!*''
% !'0
("$#
{{_es_signer2_signatureblock}}
#%!&
{{_es_signer1_signatureblock}}
Solution Provider Programme - 2012
7 Reference
Documents
(("((
Example MO Codes of Conduct
Solution Provider Programme - 2012
7 Reference
Documents
• GS1 UK Partner Programme Code of Practice
The GS1 UK Partner Programme
Code of Practice
What is the Code of Practice?
Why have a Code of Practice?
The GS1 UK Partner Programme Code of Practice sets out
Partners play an important role in delivering the core
the core values and expected behaviour for all members of
business values of GS1 UK and contribute to its aim of
the Partner Programme that provide goods and/or services
providing high quality, efficient, responsive and member
to support the user community in adopting GS1 open
focussed services. By establishing a Code of Practice for its
global standards in the supply chain and best practice in
solution partner members based upon promoting a better
e-business.
understanding of GS1 global standards and e-business best
practice, GS1 UK seeks to ensure:
The code aims to encourage open co-operation in
developing business relationships and represents a real
• The creation of true and effective partnering relationships
commitment that Partner Programme members are serious
• Enhanced delivery and service
about wanting to give excellent value and service to their
• A reduction in supply chain and e-business costs
customers.
• Better value for money
Although the code is not intended to have legal effect, it
The code is promoted to GS1 UK member companies
is, however, an integral part of the operation of the Partner
thereby supporting the principles under which partners can
Programme and, as such, it is a pre-requisite of membership
be expected to operate.
that all partners sign it on an ongoing annual basis.
the business philosophy of GS1 UK:
What happens if a partner does not follow the
Code of Practice?
• Fairness
GS1 UK expects all its partners to see the mutual benefits of
• Honesty and openness
following the practices set out, and will attempt to resolve
• Efficiency and effectiveness
any compliance issues locally. Where this is not possible, and
• Professionalism
where one party believes a partner is in breach of the code,
The code is based upon four key values that are central to
Solution Provider Programme - 2012
7 Reference
Documents
they are advised to bring this to the attention of GS1 UK.
The term ‘members’, unless otherwise stated, refers to
7. Disclosure of confidential information Members shall
current members of the GS1 UK Partner Programme.
not disclose (except as may be required by law or statute)
or make use of information given or obtained in confidence
1. Professional conduct Members in the conduct of their
from their company, suppliers, customers, GS1 UK or other
activities shall respect the dignity of GS1 UK. They shall act
associations for personal gain or otherwise, without express
with integrity and not engage in any activity that is likely to
prior written consent.
corrupt or denigrate the aims of GS1 UK.
8. Declaration of interest Members are expected to
2. Injury to others Members shall not knowingly, recklessly
promote the interests of their own organisation yet where
or maliciously injure the professional reputation or practice
that interest is in pursuit of a proprietary solution it must
of another member of this or any other association.
be clearly advised to prospective or actual customers that
the solution offered is proprietary. Failure to make such a
3. Misleading information Members and their
declaration will be deemed a breach of this code.
representatives shall, at all times, act honestly and in such
a manner that suppliers or customers are not misled. In the
9. Enforcement of the Code of Practice All members
course of their business activities, they shall not knowingly
of the GS1 UK Partner Programme are expected to work
or recklessly disseminate false or misleading information.
within the spirit of this Code of Practice. It is the duty of
It is also a member’s responsibility to ensure that their
all members to assist in the implementation of this code
employees conform to this code.
and they will be supported by GS1 UK for so doing. Unfair,
reckless or malicious use of the code by any member
4. Responsibility to the association Members are
or others to damage the reputation and/or professional
expected to strive to attain and apply a high level of
practice of a member and/or their company shall be
competence in expediting the objectives of GS1 UK; namely
deemed a breach of this code.
to promote the adoption of the GS1 open global standards
and best practice in e-business.
GS1 UK reserves the right to nominate two people to
decide if there is a case of breach of this code. If, after due
5. Responsibility to the electronic business solution
investigation, any member is found to be in breach of this
industry Members shall do all they can to promote the
code then that member shall be expelled from membership
benefits of electronic business, yet to do so being cognisant
of GS1 UK forthwith. By expulsion, they will no longer be
of the need for the implementation of open standards rather
entitled to refer to this code and they will be expected to
than proprietary solutions.
cease immediately to promote, market or otherwise suggest
7 Reference
Documents
that they are party to this code. GS1 UK reserves its option
6. Responsibility to customers Members are expected to
in identifying companies that have been expelled from
act at all times in a manner which recognises that they are a
membership of GS1 UK. The right of any appeal is restricted
representative of this industry and thus reflects this industry’s
to a representation being made to the Chief Executive of
adherence, development and promotion of the highest and
GS1 UK, whose decision will be final in the matter.
best standards. Members must not mislead customers.
March 2005
Solution Provider Programme - 2012
Adoption of the GS1 UK Solution
Partner Programme Code of Practice
Your company contact details
Company name:
Membership number (if known):
Declaration (to be signed and dated)
I declare that the company named above is a fully paid up member of GS1 UK and has agreed to adopt the GS1 UK Partner
Programme Code of Practice. The company accepts that failure to abide by the Code of Practice could result in termination of
membership of GS1 UK.
I am authorised to sign this Adoption of the GS1 UK Partner Programme Code of Practice on behalf of the company.
Name (please print):
Your position (please delete as appropriate): Owner / Partner / Director
Your direct telephone number:
Your e-mail address:
Date:
Please return to: GS1 UK, Staple Court, 11 Staple Inn Buildings, London WC1V 7QH or
fax to GS1 UK Service Team on +44 (0)20 7681 2290
Solution Provider Programme - 2012
7 Reference
Documents
Signature: