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Serving Greater Northwest Indiana and Surrounding Counties Legal Q&A n SIGHTSEE HERE n App for That n NFL Rivalry n Retirement Trends Summer–Fall, 2010 Following a Dream Stories of entrepreneurial success. LeAnn VanSchoyck, owner, L.R. Men’s Clothier & Tuxedos, LaPorte EvEry businEss has a story. tEll us yours.™ “My dad John and his brother Gary ran the business when I was growing up. I’m John Jr. I worked there on weekends. I knew the business would be mine one day, and that day is here. I need a lot of help transitioning the company. And making sure it’s still strong when I pass it along to my son, John III.” At Fifth Third Bank, every business banking relationship begins with a conversation. Where you do most of the talking and we listen. Then, once we understand your business and your needs, we get to work. And as we build your financial solutions, we make sure to keep you involved. Because success in business is rarely achieved alone. Let’s have a conversation. Stop in your local Fifth Third Bank, call us at 877-804-2095, or visit 53.com. Fifth Third Bank, Member FDIC. T:10.875” S:9.875” p20 Northwest Indiana Business Quarterly table of 4Publisher’s Note Riding out the recession as a small business. 6Noteworthy News Bits From around the region. cover story 14Making a Change, Following a Dream Every story of entrepreneurial success is personal. ceo profile 20Pangere Corp. Venturing into the future—with Hope. COMMERCIAL CONSTRUCTION AND REAL ESTATE Steve Pangere, CEO of Pangere Corp., with Hope. 24An Emphasis on the Outside p38 Sure, a good landscape design is pretty, but it can save money, too. FOCUS: BUSINESS LAW 28Legal Q&A Insights on social media, succession, startups, unions and other legal matters. tourism 33Must-See, Close to Home A variety of unusual attractions within a short drive. 37Tribute to the King of Pop Michael Jackson’s legacy to be celebrated at MJFanvention. milestones 38American Savings The family-centered community banking tradition continues, 100 years later. technology 41There’s an App for That 2 NORTHWEST INDIANA president, B U S I N E SMichael S Q U A R TMellon, E R LY American Savings. Making business mobile with software for handheld devices. Summer – FALL 2010 p58 contents RETIREMENT LIVING 46Enjoying the Golden Years Baby Boomers seek security and choice from their retirement communities. Economic Development 52Innovative Freight Systems Intermodal project in Kingsbury will link region to the world. 53The Illiana Expressway Driving into the future with higher productivity, lower costs. 54Asian Carp Update Intermittent shipping interruptions are expected. Dining 56Amore Ristorante Peyton Manning, four-time MVP, Indianapolis Colts. Italian downstairs, martinis and sushi upstairs. sports 58NFL Rivalry p14 Bears and Colts battle for Northwest Indiana loyalties. Advice & Opinion 51Retirement Planning: The Time to Plan is Now 63Interior Design: Image Talk Choosing a designer for your office makeover. 64Viewpoint: Partnering to Pay for Infrastructure With federal funds waning, expect to hear more about the “P3” option. Cover photo and all photos on this page (except Peyton Manning) by Shawn Spence. Ray Shingler and Joe Ubben, NOR THW EST INDIANA Click Bug Studios. B U S I N E S S Q U A R T E R LY 3 Publisher’s NOTE Riding out the recession as a small business A ccording to the U.S. Small Business Administration, major challenges that small businesses are facing in this current economy are access to capital (a topic we’ll address in the fall issue), cost of health insurance, retaining a quality workforce, global competition, concern about taxes, and federal procurement and regulations. In our state alone, we have an estimated 451,437 small businesses and of these, more than 138,000 are minority, Hispanic and women-owned. (Source: Indiana Department of Commerce.) In this issue’s cover story, Kathy McKimmie interviews five small-businesses who are some of the survivors of this recession. One pursued a dream of opening a restaurant after being laid off, another left the banking industry to reopen a business that brings her joy/ personal satisfaction, and one came up with an Internetbased game idea teaching younger people about ethics and character. They are examples of businesses successfully riding out the recession during this slow economic recovery, located here in Northwest Indiana! Also in this issue, we examine the current retirement trends of the emerging Baby Boomers, looking at options and choices. It is apparent that Boomers want to stay closer to home and are choosing retirement facilities located near a college or university. The amenities are very appealing and it is the major retirement living trend today! Michael Puente had a challenging assignment asking some of the area’s most prominent and experienced business law attorneys about the pressing legal issues facing business owners today. See our business law Q&A inside this issue. Our CEO profile is about Steve Pangere, who has built a successful business empire passed down from his grandparents and continues to lead a successful familyowned business despite being legally blind. It’s an inspiring article to read, written by our editor, Rick Richards. Finally, our sports feature showcases both the Chicago Bears and the Indianapolis Colts, two of the most respected NFL teams today. Peyton Manning’s contract expires at the end of 2010. Will the four-time MVP and the highest-paid player in the league’s history renew his contract with the Indianapolis Colts? Okay, I must confess, I’m a Colts fan. And yes, I think he will. Enjoy our summer issue! Glee Renick-May, Publisher LOOKING for something new? team spirit MAGNIFY your corporate image ZOOM IN on ways to build community FIND the possibilities at UNITED WAY! CATCH SIGHT of ways to build Your Trusted Philanthropic Partner • Workplace Giving Campaigns • Corporate Volunteerism • Community Involvement Lake Area United Way (219) 923-2302 www.lauw.org 4 United Way of Porter County (219) 464-3583 www.unitedwaypc.org N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY United Way of LaPorte County (219) 362-6256 www.unitedwaylpc.org SUMMER – FA LL 2010 Summer – Fall 2010 Publisher Advertising & Marketing GLEE RENICK-may Editor Rick Richards Contributing Editor Steve Kaelble Magazine Project Manager Tech Support Jim Pavlik Art Director ANDREW ROBERTS Creative Director Vicky Rockwell Photographer Shawn Spence Contributing Writers Don Babcock Cameron Carter Shari Held Kathy McKimmie Michael Puente Timothy D. Rice Alison Skertic Patti Tritschler Editorial Advisory Committee John Davies Eric Hromadka Keith Kirkpatrick Karen Lauerman Joshua Lybolt Bruce N. MacLean LeAnn McCrum Janis Moran Desila Rosetti Erika Scheeringa Eric Servaas Jim Staton Linda Woloshansky Circulation Jim Pavlik e-mail businessnews@nwibq.com Web www.nwibq.com Member Associations Indiana Chamber of Commerce Northwest Indiana Forum Try a bank that won’t make you feel like the little guy. In today’s climate of shrinking credit lines and rising service fees, it’s tougher than ever to compete against corporate giants. Business owners need a bank that listens with a willingness to explore practical solutions. Horizon Bank has a proud 137 year history of supporting business. We provide solid, sensible advice through thick and thin, and offer products and service extras that help your business compete – and even grow. Call or visit a Horizon advisor today and give us a try... We’re all ears. Northwest Indiana Business Quarterly is owned and published by May Communications Group, LLC, Glee Renick-May, president and CEO. © Copyright 2010. All rights reserved. Reproduction without permission is prohibited. One-year quarterly subscription rate is $11.95. Two-year is $19.95 Single magazine price is $3.50. Requests for additional magazines will be billed shipping charges. Total circulation: 11,000. Send payment with your name, company address and contact information to: Northwest Indiana Business Quarterly 9801 Fall Creek Rd. #247, Indianapolis, IN 46256-4802 SUMMER – FA LL 2010 A NASDAQ Traded Company — Symbol HBNC N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 5 NOTEWORTHY NEWS BITS FROM... Around the Region 6 Courtesy of the Chicago Blackhawks BANKING Peoples Bank in Munster has been recognized as one of the top 200 community banks in the United States for the sixth consecutive year. … Horizon Bank in Michigan City has been named one of the top 200 community banks in the nation by U.S. Banker magazine. Horizon was ranked 93rd. … Horizon Bancorp in Michigan City has announced the acquisition of American Trust & Savings Bank of Whiting. Horizon acquired $107 million assets and assumed all of American Trust’s deposits. Horizon now has 22 branches in northern Indiana and southwestern Michigan and has $1.4 billion in assets. … Mike Ondrovich has been named vice president secondary market manager for Horizon Bank’s South Bend office. … Mary Panas of Munster has joined the Highland office of Centier Bank as vice president of business banking. … Andy Fox has been promoted to officer at 1st Source Bank in South Bend. He is a compliance officer with 1st Source Retirement Plan Services. … Sandra Grzegorek has been promoted to officer at 1st Source’s Osceola Banking Center. … Pamela J. Austin has been named vice president and private banker at 1st Source Bank in South Bend. … Jackie O’Blenis has been named assistant vice Carmen Lynes, 1st Source president and accounting manager for 1st Source Bank in South Bend. … Carmen Lynes has been named manager of the 1st Source branch at the Chesterton North Banking Center. Before joining 1st Source in May, she was manager of National City WINNERS ON ICE Northwest Indiana Business Quarterly congratulates the Chicago Blackhawks for winning the 2010 Stanley Cup. The team poses with the cup at center ice in Philadelphia after defeating the Flyers in Game 6 of the National Hockey League finals. It is the first Stanley Cup for the Blackhawks since 1961. Bank in Schererville and Michigan City. … Sandy Boland, manager of the 1st Source Chesterton North Banking Center, has retired after 23 years with the bank. … The Whiting Refinery Credit Union is marking its 75th anniversary. The credit union has $45 million in assets and 3,200 accounts. … Teachers Credit Union in South Bend has been named one of the 70 best places to work in Indiana by the Indiana Chamber of Commerce. … Shawn Wagoner has been promoted to vice president, retail sales management for Citizens Bank in Munster. … Theresa Mudd has been promoted to assistant vice president, regional sales manager at Citizens Bank in Munster. … Michelle Novak has been promoted to banking center manager of the Munster 45th Banking Center by Citizens Bank of Munster. … Elizabeth Chenore, vice president, retail sales management at Citizens Bank of Munster will assume duties as vice president-consumer lending manager. … Citizens Bank of N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY Munster has announced the addition of three people to its credit analyst team. They are Paul Starkey, Linda Brouwenstyn and Jason Rebar. … As part of its 115th anniversary celebration, Centier Bank in Whiting, along with members of the Schrage family, the City of Whiting and Immaculate Conception Church have begun restoration on the Schrage Family Home as a community center. It is owned by the city and previously used as a rectory for the church. COMMUNITY Smooth Jazz at South Shore will be held at 7:30 p.m. Saturday, Aug. 28, in Washington Park in Michigan City. Proceeds will go to Sand Castle Shelter for Children and Families, Stepping Stone Shelter for Abused Women and the LaPorte Keyboardist Oli Silk SUMMER – FA LL 2010 County Chapter of American Red Cross. Performers will include keyboardist Oli Silk, saxophonist Tom Braxton, keyboardist Jeff Lorber, the Urban Jazz Coalition and guitarist U-NAM of Paris. Tickets are $25 and are on sale at StarTicketsPlus.com, the Michigan City Area Chamber of Commerce, Roxy Music in LaPorte, Shady Lawn Floral in Chesterton, House of Fabian in Valparaiso and Michigan Thyme Café and Shops in New Buffalo, Mich. For more information visit www. SmoothJazzAtSouthShore.com … Six Northwest Indiana communities have received Energy Efficiency and Conservation Block Grants from the U.S. Department of Energy. They are Dyer ($22,845) to retrofit traffic and street lights with LEDs; Lowell ($44,445) and Dyer ($99,984) to retrofit municipal building lighting; Schererville ($245,000) to improve waste water treatment pumps; Valparaiso ($240,160) to retrofit waste water treatment plant pumps; LaPorte ($207,547) to retrofit waste water treatment plant pumps; and Knox ($21,540) to retrofit wastewater treatment plant pumps. … Starke Memorial Hospital employees have volunteered to plant gardens for elderly residents in Knox. The small vegetable gardens will provide residents with a small amount of fresh produce. … James Herman has received the 2010 Evan J. Sears Award and Scholarship from the City of South Bend. The award is named for Evan J. Sears, an intern with the Bureau of Traffic and Lighting who was killed in a traffic accident while working in a city street in 1999. the top 400 general contractors in the United States by Engineering NewsRecord. Tonn & Blank has been involved with construction of the 83,000-square-foot Valparaiso Family YMCA and the 420,000-square-foot St. Elizabeth East Hospital in Lafayette. For the Valparaiso Family YMCA, Tonn and Blank received the 2009/2010 Project of the Year award from the Construction Advancement Foundation. … A topping off ceremony was held on the new school and office for the International Brotherhood of Electrical Workers Local 697 in Merrillville. The local represents members in Lake and Newton counties. The $11 million building is going up at 73rd Avenue and Mississippi Street. bankatfirst.com CONSTRUCTION/ENGINEERING Richard J. Corbett of Michigan City has joined Falk-PLI Engineering and Surveying in Portage as director of engineering. … Jack Champaigne, president of Electronics Inc. of Mishawaka, has received the Outstanding Contribution Award from SAE International … Tonn and Blank Construction Co. of Michigan City has been ranked as one of SUMMER – FA LL 2010 N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 7 NWIBQ_Nyhart.ai 7/1/2010 1:35:24 PM Which Indiana Companies are Worth Watching in 2010? "Indiana Companies to Watch was a great source of employee pride. We look forward to becoming a third stage company." — Thomas L. Totten, Nyhart Managing Principal C M Y CM MY The Indiana Economic Development Corporation, its Small Business Development Centers, and Purdue University, in association with the Edward Lowe Foundation, proudly announce the 2010 Indiana Companies to Watch Awards program, sponsored in part by Premier Capital Corporation. CY CMY K Purchase your tickets now for the 2010 Indiana Companies to Watch Awards Dinner August 26. For more information, company eligibility requirements, or to nominate a company or apply, contact us by: web http://indiana.companiestowatch.org email IndianaCTW@lowe.org phone 888.472.3244 Indiana Companies To Watch 2010 SM An Awards Program Celebrating Second-Stage Companies 2010 SPONSORS NEW PARADIGM SPONSOR: VISIONARIES: MEDIA SPONSORS: NOTEWORTHY NEWS BITS It is expected to open in November. … Patti O’Brien has been named chief financial officer at LarsonDanielson Construction Co. Inc. in LaPorte. She joined the company in 2008 as accounting manager. EDUCATION John Novak of Munster has been named assistant vice chancellor for the Office of Institutional Effectiveness at Indiana University Northwest in Gary. He will plan, coordinate and institute assessment, evaluation and improvement processes at IUN. … Richard Mellinger, managing partner of Northwestern Mutual Financial Network received the E.M. Morris Award from Indiana University South Bend for his contributions to business and the quality of life in Michiana. … Christopher Craft, senior vice president and regional manager of the Commercial Banking Group of Lake City Bank, received the Distinguished Alumnus Award from Indiana University South Bend. GAMING Ameristar Casino in East Chicago has announced a $4.2 million project to upgrade all of the rooms in its hotel. The project includes new carpeting, wall coverings, lighting, luxury bedding and installation 42-inch high-definition televisions. GOVERNMENT Elizabeth Cecconi has been named director of marketing and development for St. Joseph County Airport Authority in South Bend. … Indiana Gov. Mitch Daniels and Illinois Gov. Pat Quinn have signed legislation backing development of the Illiana Expressway, a 55-mile highway connecting Interstate 65 in Indiana with Interstate 55 in Illinois. The project is supported by the Northwest Indiana Forum and is projected to create 2,300 jobs and How can I finance a new building or expand my business? I need to buy equipment. I need working capital. $237 million in income while easing traffic congestion on the Borman Expressway in Indiana. … The Newton County Commissioners and Newton County Economic Development have approved a plan to create the Prairie Hills Economic Improvement District. It will support a proposal by the Prairie Hills Motor Sports Club to create a grand prix-style track, restaurants, lodging and other facilities near Lake Village. The project could cost $100 million. … Angela M. Fegaras has been named chief of staff and communications director for the LaPorte District of the Indiana Department of Transportation. … The LaPorte County Economic Development Alliance recently hosted the Indiana Economic Development Association’s summer meeting at the Stardust Event Center at Blue Chip Casino in Michigan City. More than 120 people from around the state attended. banking solutions built around you Personal, business banking is us driving to you. Listening to your needs and designing a customized solution for your business–whether you’re looking to buy or build a new facility, finance equipment, or manage cash flow. In addition to local decision making, you have the ability to meet with our President, at your office! Our personal way of doing business is just as true today as it was over 75 years ago when we first opened our doors. www.mybankcitizens.com Member FDIC SUMMER – FA LL 2010 For more information about Business Loans, please contact your Relationship Manager. In Indiana, please call 219-227-3064 and in Illinois, please call 630-203-1222. N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 9 NOTEWORTHY NEWS BITS unit in the fall. The 12-bed facility HEALTH CARE Starke Memorial Hospital in Knox could be open by November. … has announced the facility will Joseph Arulandu has been recogbecome 100 percent tobacco free nized by the National Committee on Nov. 18. … Michael Method, an for Quality Assurance, the Amerioncologist with Michiana Hema- can Diabetes Association and tology Oncology in South Bend, the Diabetes Physician Recognihas been invited to join a committee tion Program for providing quality care to the LaPorte for the federal governRegional Physician ment’s strategic PlanNetwork. … Life & ning Committee for Times, a publication the Community Cliniof LaPorte Regional cal Oncology Program. Health System, has … Gail Zacok has received a gold medal joined Indiana Unifor excellence in adverversity Northwest tising/marketing in the College of Health 2010 Aster Awards, and Human Services which had 3,000 entries as a nurse practitiofrom North and South ner on call at the IU America. … NereNorthwest Health Joseph Arulandu ida Henderson has and Wellness Center. … St. Anthony Medical Center been named director of nursing for in Crown Point has announced it the Continuing Care Center at will open a neonatal intensive care LaPorte Regional Health System. 10 N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY She was previously nursing director for Life Care Center in Michigan City. … Linnea Robbins-Winters of New Carlisle has been elected president of the Indiana Optometric Association. She is a partner in Eye Care Associates of Michiana. … George Friend has been named physician executive of Oncology Services at Memorial Hospital and Health System in South Bend. … LaPorte Regional Health System has acquired Lakeshore Surgicare. Lakeshore opened in 2006 and provided outpatient orthopedic surgery in an 11,200-squarefoot facility. All 30 employees will now be affiliated with LRHS. … Jeanne Barker has been named nurse executive at Madison Center in South Bend. … John Offerle has been named Optometrist of the Year by the Indiana Optometric Association. He is affiliated with Eye Care Associates of Michiana. … Chris SUMMER – FA LL 2010 Taelman has been named director of marketing and strategy at LaPorte Regional Health System. …LaPorte Hospital has been named among top 3.75 percent of the nation’s 5,815 hospitals for the quality of its nursing practice. The honor comes from the Magnet Recognition Program, the top nursing evaluation program in the nation. … Benjamin Troy has joined the practice of David F. Sonego and Associates in Mishawaka as a psychiatrist. … XRC Medical Imaging has received a three-year accreditation in PET-CT scanning and stereotactic breast biopsy from the American College of Radiology. … JoEllen England has been named office manager at LaPorte Regional Physician Network. … Cancer Care Partners of Mishawaka has joined with Goshen Center for Cancer Care to open at new cancer treatment center in Mishawaka. … Gary Mitchell, president and chief executive officer of Opportunity Enterprises in Valparaiso, has received the Chairman’s Award from the Indiana Association of Rehabilitation Facilities. … Steven Zaeske has opened ReNew Physicians, a chiropractic clinic in Schererville. … LaPorte Hospital has opened a 20-bed behavioral health clinic on the seventh floor of the hospital. The clinic will focus on inpatient geriatric mental health issues such as Alzheimer’s disease and dementia and inpatient adult-based psychiatric care. … LaPorte Hospital Foundation has been awarded $30,000 to 4-625x7-5_NWIBQ.indd assist in the early detection of breast cancer. The two grants came from the Susan G. Komen for the Cure, with the money to be split between women in LaPorte and Starke counties. … Walt Pullins of LaPorte has been named engineering services manager for LaPorte Regional Health System. … Porter-Starke Services has opened a facility in Portage at 3176 Lancer St. The 8,000-square-foot center provides more space than its old building on SUMMER – FA LL 2010 756-BANK | 1-888-Centier | Centier.com | Member FDIC 1 6/15/10 10:54:35 AM N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 11 NOTEWORTHY NEWS BITS Willowcreek Road.… Mary Drewes has been promoted to manager of cardiovascular diagnostics at LaPorte Regional Health System. She will be responsible for all inpatient and outpatient services and programs for the Cardiovascular Diagnostics and the Peripheral Vascular Lab. … Stevens C. Marshall has joined the practice of the Visiting Physicians Association in Mary Drewes, LaPorte South Bend. … Regional Health System Triumph Our Lady of Peace has elected officers for its medical staff. They are Shayna Mokfi, president; Ismail Al-Ani, vice president; Robert Hunt, secretary; and at-large members, Bilal Ansari, Fred Ferlic, Paul Miller and Robert Tomec. … Five orthopedic physicians have joined the LaPorte Regional Physician Network. They are Douglas Golda, Scott Fielder, James Hartson, Thomas Magill and Anthony McPherron. … Working Well Occupational Healthcare in Michigan City, a division of The Sisters of St. Francis Health Services, has become the first occupational health provider in the world to receive ISO 9001:2008 Certification. The effort was led by Tim Ross, regional director of Working Well, and Chris Vanni, regional manager of performance improvement with SSFHS. … Janice Bopp has joined Michiana Hematology Oncology in Mishawaka as master nutrition therapist. She previously owned Mar-Main Pharmacy. line of Chesterton and Ashley Reppert of Valparaiso have joined the Michigan City accounting firm of Rowley, Bushue & Co. … Two Northwest Indiana college students have received scholarships from the Indiana CPA Society. They are David Erpelding of Lowell, a student at Manchester College, and Caleb Laidig of Mishawaka, a student at Bethel College. … Linda Koon of Cassady Neeser & Brasseur in South Bend has received the Certified Insurance Counselor designation from the Society of Certified Insurance Counselors. … The Ross Group of Portage has received the 2010 Gibson Safety Award for its excellent safety, loss control and accident prevention programs. INSURANCE/ACCOUNTING Ned L. Broadwater has joined Gibson Insurance in South Bend as a client executive in the Employee Benefits practice. … Michael Grego- INVESTING The Edward Jones office in Osceola has announced that three of its employees have received the company’s Client Service Excellence Award. est. 1921... thank you for 89 years of success in Northwest Indiana. McShane’s BUSINESS PRODUCTS & SOLUTIONS A name you trust for the solutions you need. Chosen Top 100 Dealers in the USA • Document Imaging Specialists • Low Cost Office Supply Provider • Next Day Delivery Office Layout & Design • Scanning Solutions • Networking & Consulting • Promotional Products • Apparel Buy Local and Give Local: Our initiative to promote community support. www.mcshanes.com Best Place to Purchase Office Equipment and Supplies Northwest Indiana Business Quarterly • 2004, 2005, 2006, 2007, 2008, 2009, 2010 www.mcshanes.com • (800) 837-1400 • 1844 45th Street, Munster, IN 46321 12 N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY SUMMER – FA LL 2010 They are Matt Stemm, Kimberly Skalski and Melissa Wachs. … Brad Murzyn has been named manager of the Merrillville office of Scottrade. LEGAL Connie L. Bauswell of The Law Office of Connie L. Bauswell of Valparaiso has become a Certified Elder Law Attorney … David S. Gladish, a Highland attorney, has been named by Indiana Super Lawyers magazine as one of the top attorneys in Indiana in 2010. … Kimberly P. Peil has joined the Valparaiso law firm of Hoeppner Wagner & Evans. Peil will work in the firm’s Merrillville office concentrating in labor and employment and commercial litigation. … Bernard H. (Chip) Owens III has joined the Valparaiso law firm of Hoeppner Wagner & Evans. He will work in the Merrillville office specializing in labor and employment and commercial litigation. MANUFACTURING MonoSol in LaPorte has begun construction on a $20 million, 41,000-square-foot addition that will create 11 permanent jobs. The expansion will double the plant size to 80,000 square feet. New production lines will be installed. … Chep Catalyst Chemical Corp. will move its operation from Hammond to Cedar Lake. The Canada-based company refurbishes and stores steel bins used by refiners. … Royal Adhesives and Sealants of South Bend has completed a $4.3 million expansion that includes 36,000 square feet of manufacturing area, a laboratory and a warehouse. … B&B Molders has announced six promotions. Brad Rittenhouse has been named product development engineer; Bill Evans has been named quality assurance manager; Jim Krezel has been promoted to operations manager; Mike Pletcher is now production manager; Vicki Oliva is purchasing manager; and Scott Helm has been named controller. … U.S. Steel in Gary has announced plans to build four carbon alloy synthesis plants to create Cokonyx, a substitute for coke in continued on page 32 SUMMER – FA LL 2010 Your Partner for Growth The capability to deliver large firm services at local firm pricing For over 35 years, we have partnered with small and medium sized businesses to serve their financial and tax needs. We proudly recognize the following staff members on their distinction of INDIANA SUPER CPA: Jill Jones Terry McMahon Debra Waisnora Christine Valenti Daniel Hamstra • Audit • Business Planning • Succession Planning • Individual Tax • Personal Property Tax • Corporate Tax • Estate Planning • Business Valuation 10010 Calumet Avenue | Munster, IN 46321 phone: (219) 924.3450 | fax: (219) 924.1640 www.mcmahonpc.com 2010 Best of Northwest Indiana Business Local Telecommunications Company Voted by the readers of Northwest Indiana Business Quarterly Does your company have a data/server disaster recovery plan? Talk to MTA about it’s disaster recovery co-location program. Cisco IP Telephone Systems Managed Router Services VOIP Services SIP Trunk Services Managed Firewall Services High Speed Internet Compare MTA to your current provider and save $$$$! Call 1-877-PICKMTA www.PICKMTA.com N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 13 cover story Making a Change, Following a Dream Every story of entrepreneurial success is personal. by K athy McKimmie “I can do this” is on the lips and in the mind of every successful man and woman who launches a business. Some take the experience of working for others for years and start up in the same field. Some bravely adopt the phrase after suffering the trauma of job loss. Others simply decide that the time is finally right to follow their dream, not just find a job. Northwest Indiana is full of successful small business people whose faith in themselves and work ethic pay dividends in economic self-sufficiency and personal gratification. We salute some here. 14 Tracy Freeze, principal, HMS-Midwest, Chesterton Five years ago, Tracy Freeze moved her successful medical-practice management company from Michigan to Burns Harbor, then moved it again to Chesterton in 2009. She has been on the move in many ways since she began managing a N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY psychiatrist’s office in Traverse City, Mich., in 1993. When she needed to leave that job in 1995 to move to southwest Michigan due to her husband’s job, she was asked a question that changed her life. Would she keep on working on a consultant basis? Yes! Her desk and file cabinet went with her. She still has that first client—and that desk. But thanks to hard work and the growing trend toward outsourcing she now serves 31 medical professionals in six states, handling their reimbursement, financial and office management needs with four full-time and two part-time employees. Distance is not a problem. She’s had a client in Florida for two years that she’s never met in person. Always striving to make the physicians’ practices more efficient, Freeze developed a program called Pay My Provider, allowing patients to pay their bills online 24/7 to keep the cash flowing. Her husband, Jeffrey, has been involved in the business part-time from the start, while making his own career changes, first as an investment advisor, then in the automotive industry where his job evaporated with 24 hours’ notice in 2009. The time was right for him to come onboard fulltime and he runs the day-to-day business as vice president of operations. “I love working with him,” she says. “We are a perfect match in terms of passion and analytical skills. We’re best of friends and we’re great working partners.” SUMMER – FA LL 2010 shawn spence shawnspence.com Ted Zych, chef/owner, Abstract Cafe, Portage People told him he was crazy when he opened a fine dining restaurant in a strip mall in the heart of Portage, a city known more for its steel mills than pepper mills. But Ted Zych decided to trust his crazy ideas and opened his popular 50-seat eatery in July 2009. It offers a locally grown, seasonal menu that features free-range chickens, bison, line-caught fish, grassfed beef and as much organic food as possible while still keeping the pricing affordable. “Good, healthy food is not a fad,” he says. The strip-mall rent was reasonable and the building had a kitchen from a former tenant, so although Ted and his wife Jennifer (a 50-50 owner) spent everything they had, they didn’t have to go into debt. Like many people, Zych felt his career didn’t match his passion. “It was now or never,” he says, when he was laid off from his construction management job in 2007. “My wife was luckily on my side and said, ‘If you really want to do it, go for it. I’ll stand behind you.’” He found another construction job, but also enrolled at Le Cordon Bleu College of Culinary Arts in Chicago, traveling three hours five nights a week for classes. He graduated at the top of his class and earned the President’s Award. A short unpaid externship was required by the program and Zych arranged his with Nicole Bissonnette, chef and owner of Bistro 157 in Valparaiso. He was then hired on and learned how the restaurant and catering business was run. In business only a year and only 33, Zych is already talking expansion. “My goal is in the next few years to open a second and third restaurant,” he says, with St. John the second location in 2011. He’s also mulling over whether to expand Abstract Cafe into adjoining space. “I had to reinvent myself” Click Bug Studios in Valparaiso began pressing to get its product to market when Ray Shingler (shown here with Joe Ubben, left) was laid off from a Web design job. H o l d i n g o n H a s CONSEQUENCES EspEcially if it’s unclaimEd propErty. Be sure to turn in all unclaimed property to the Indiana Attorney General’s Office by November 1, 2010 to avoid interest and other penalties. Businesses with unclaimed property may participate in a one-time only Holder Amnesty Program to comply with the law and avoid penalties. For more information, visit our website or call 1-866-IN-CLAIM. ST R E NGT H I N N U M B E R S Behind every successful business is a solid financial support team. Swartz Retson is the oldest and largest accounting firm in Northwest Indiana. For more than 80 years, companies have relied on our expertise to help them maximize their opportunities. Our strength lies in our experience and “cross consulting” philosophy, drawing on our team of 25 professionals to identify and attain your financial and operational goals. OUR R ANGE OF SERV ICES INCLUDES: • Audits, Reviews & Compilations • Business Valuations • Tax Planning & Preparation • Business & Personal Financial Planning • Succession Planning • Expert Witness Testimony • Computer & Information Systems Consulting • Financial Forecasts & Projections CERT IF IED P U BL IC ACCO U N TA N T S Creating strength in numbers for more than 80 years. 235 E. 86th Ave. | Merrillville, IN 46410 | 219.769.3616 | 219.736.4876 (fax) www.swartz-retson.com 16 N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY Hector Cornejo, president, Momax Marble & Granite, Merrillville For eight years, Hector Cornejo made the daily commute from Merrillville to his job on the north side of Chicago, working for a granite company. When his “I can do this” moment came in 1996, he decided to set up a one-man operation in his garage and became the first marble and granite business in the area. “You have to work hard at something you love,” he says. “If you work at it, the rewards will come.” In October 2009 he celebrated the grand opening of his new 20,000-square-foot building on U.S. 30. It’s not only a very tangible sign of his success, but its high visibility has attracted even more business. Starting out, Cornejo did everything, from fabricating to cutting to installing. He didn’t have the money to buy all the tools his workers use today, but he made do. A year later he built a 1,000-square-foot pole barn on his property to expand his work area, had two employees, and his wife, Gloria, joined the business to do the accounting and billing. He taught her how to handle the pricing for bids and she remains in charge of these areas today as vice president. Growth meant a move to an existing building on U.S. 30 in a shop five times larger and the decision was made to focus on wholesale business, now 80 percent of sales. While new housing construction is down, remodeling of existing homes is up, says Cornejo, which enables Momax to maintain 24 employees and keep his four crews busy with installations. He estimates sales this year will be $3 million. The company earned the 2009 Best of Merrillville Award from the U.S. Commerce Association, which recognizes outstanding local businesses around the country. SUMMER – FA LL 2010 cover story Click Bug Studios, Valparaiso Sometimes ideas need to percolate for decades before they begin to pick up steam through the right partnerships, technology and timing. The Land of PurFUNple, a 3D online video game for youngsters ages 5 to 9, is the result of 20-plus years of percolation. It’s the first product of newly formed Click Bug Studios in Valparaiso. The company has four principals: Cindi Blandford, president; Ray Shingler, director of product development/operations; John Carpenter, director of media; and Joe Ubben, director of sales and marketing. Blandford and Shingler work fulltime out of their homes; Carpenter and Ubben are part-timers while working other jobs. Carpenter owns 2077 ad B.qxd 6/16/2010 2:35 PM a recording studio in Hammond and writes and performs the music for the site, www.purfunple.com. The full-court press to get the product to market began earlier this year when Shingler, 50, was laid off from his job designing Web sites for Fortune 500 clients at a Chicago firm. “I had to reinvent myself,” he says. He also reinvented a video game he worked on years ago, one that was based on a bedtime story his old friend Blandford wrote to teach her children about tolerance and prejudice. It became a 3D experience. It takes place in a land where the pig prince, Pigston, decrees that all things must be purple, and the heroine, Penelope, resists. “Finally the delivery platform and the Web and broadband access and what kids want to do online created this perPage 1 fect storm,” he says. The immediate focus is raising $250,000 in seed money to get the microsite up by October, let kids hang out for free and let it spread organically while capturing data on its use and growth to lure an additional $700,000 from investors to roll out a commercial site for subscribers. Click Bug Studios is the first Indiana production studio developing a virtual world for kids online, Shingler says. In fact, it’s the only 3D game aimed at the age group. A key player in the kids’ market is Club Penguin (in 2D), which was acquired by Disney in 2007 for $700 million. Looking at that number, it’s easy to see why the company’s goal is a potential movie deal or an acquisition once PurFUNple reaches 250,000 users. At Tech Credit Union, we value your business. Business Loan & Banking Services Contact a branch manager or our Commercial Services department at 800-276-8324, extension 252 today. CROWN POINT, IN 10951 Broadway (219) 663-5120 CALUMET CITY, IL 1011 river Oaks Dr. (708) 891-3380 CREST HILL, IL 2244 Weber rd. (815) 744-7650 EAST CHICAGO, IN MERRILLVILLE, IN GARY, IN LOWELL, IN 2310 e. Columbus Dr. 2155 W. ridge rd. 1800 e. Commercial ave. 7901 Grant St. (219) 398-1613 (219) 791-0629 (219) 884-4045 (219) 690-1370 VALPARAISO, IN 1679 morthland Dr. (219) 477-6805 www.techcu.org SUMMER – FA LL 2010 N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 17 cover story EXPERTS IN CUSTOMER SERVICE “When an employee is sent in for a physical, they are always attended to promptly and provided with quality care. The Occupational Health staff is very knowledgeable and always provides us with test results in a timely manner... and always willing to accommodate us.” - Yvette Gibson , MonoSol Rx VERTICAL • • • • W I T H Care C I T I E S H O R I Z O N TA L Injury DOT Physicals Drug Screening On-site Wellness Screenings: EAST CHICAGO | HOBART | PORTAGE Blood Pressure, Cholesterol, Glucose, Blood Profile, Thyroid Profile, PSA, Body Fat Analysis, Personal Wellness Reports W I T H C IProfile, T I E S H OManagement R I Z O N TA L GO | HOBART | PORTAGE EAST CHICAGO | HOBART | PORTAGE ST. CATHERINE HOSPITAL East Chicago |219-392-7424 ON VERTICAL ST. MARY MEDICAL CENTER O N E LO C AT I O N H O R I Z O N TA L Hobart | 219-947-6495 PORTAGE HEALTH CENTER II Portage | 219-759-4604 P O R TAG E Toll-free 866-835-0312 $ 10 OFF DOT Physical First Time Client Only H E A LT H C E N T E R 3545 ARBORS ST. | PORTAGE, IN 219-759-4604 H E A LT H C18 E N T ENRO R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY RS ST. | PORTAGE, IN 19-759-4604 LeAnn VanSchoyck, owner, L.R. Men’s Clothier & Tuxedos, LaPorte The word “service” is often found in retailers’ ads, but nowadays shoppers tend to find it wanting. L.R. Men’s Clothier & Tuxedos surprises. When was the last time a clothing store kept your size and preferences on a card for reference, delivered to your office, or let you take a few shirts home to see which one matched your wife’s outfit? L.R. aims to stand out in the service department, but also wants to differentiate itself from the mall stores in merchandise. “We’re more unique,” says VanSchoyck. “Anything you see in Macy’s, I’m not going to carry. We’ll be a little more expensive, but we always have sales. And we can special-order in a day.” Born and raised in LaPorte, VanSchoyck remembers when there were four or five men’s stores in town. Now there’s only L.R. Her knack for retailing and pleasing the customer developed while working at Droege’s in LaPorte, a local institution for 75 years. She worked there for 13 years before it announced it would close in December 2006. “I was at a crossroads,” she says. But almost overnight, after hearing that a chain tuxedo store might locate in the area, she decided to seek financing to start her own men’s store with tux shop. She knew LaPorte couldn’t support two. She opened her store in November 2006, a month before Droege’s shut its doors. “I started at the right time,” she says. “Now, it would be tougher getting a loan.” VanSchoyck used to say, “Oh yeah,” when she heard people say, “Find your passion and you’ll be happy.” Now she knows what they’re talking about. n SUMMER – FA LL 2010 THE ENGAGING POWER OF MAGAZINES MAGAZINE AUDIENCES ARE GROWING: The latest research reveals that magazine readership has risen over the past five years……In fact, 93% of adults overall and 96% of adults under age 35 read magazines. Source: MRI, Spring 2010 MAGAZINE AUDIENCES ARE EXPANDING ACROSS PLATFORMS: The number of magazine websites and mobile apps is increasing-readers are projected to grow rapidly- and consumers want to see magazine content on them. Source: MediaFinder 2010 MAGAZINE ADVERTISING GETS CONSUMERS TO ACT: Sources reveal that 56% of all readers act on magazine ads. Advertising recall for recalling specific ads has grown 13% over the last five years. Source: Affinity’s VISTA Print Effectiveness Rating Service, 2005-2009 MAGAZINES BUILD BUZZ: Magazines are most likely create and influence social networkers who build buzz. Source: MRI-fall 2009 MAGAZINES SPUR WEB TRAFFIC AND SEARCH: An analysis by Marketing Evolution shows more than 40% increase in web traffic occurrence after readers/ consumers were exposed to magazine ads. Source: Marketing Evolution, 2007 MAGAZINES AND MAGAZINE ADS GARNER THE MOST ATTENTION: Consumers read magazines, they are most likely fully engaged and not simultaneously going on-line, listening to the radio or watching TV. Source: BIGresearch Simultaneous Media Usage Study, 2009 MAGAZINES SUPPLY CREDIBILITY: Multiple sources show that consumers trust ads in magazines- New data shows that magazines continue to score higher than TV or the Internet in ad receptivity. Source: Experian Simmons Multi-Media Engagement Stud SIMPLY STATED MAGAZINE READERSHIP CONTINUES TO GROW. MAGAZINES APPEAL TO DIVERSE READERS. MAGAZINES PROVIDE A BETTER REACH COMPARED TO TV, AND CONSUMERS TRUST MAGAZINE ADS! *Permission to reprint material cited in the 2010/2011 Magazine Handbook, published by the Magazine Publisher’s of America. ceo profile Pangere Corp. Venturing into the future—with Hope. by Rick A. Richards S 20 In 1972, Pangere came onboard after graduating from Purdue University with a degree in industrial management design. Since 1987, he has been president of the family business. Pangere Corp. has called the 11 acres it occupies in the 4000 block of Fourth Avenue on Gary’s west side home since 1959. The operation also includes Culver Roofing Inc., a Chicago company Pangere himself acquired in 1987 and moved to Gary. That same year, Pangere Corp. became a commercial general contractor and signed on to become an authorized Butler Builder, putting up pre-engineered buildings in the region. Three years later in 1990, the company added commercial painting and decorating as well as remodeling and renovation to its list of services. In 1992, Pangere opened a branch office in Indianapolis and in 2004 it added general laborer services and overhead door installation to its portfolio of services. “The best thing about what I do is the relationships I’ve been able to build, especially with my employees,” says Pangere, 60. “Over the years, it’s the employees who have made the difference.” The importance of a good relationship with employees comes from advice he received from his father. “My father told me, ‘No matter where you go, no one is any different than you.’ I have good employees. We play hard, we work hard, we laugh hard.” That relationship with employees has been bolstered by the company’s emphasis on safety. In 2007, Pangere Corp. was recognized by the Northwest Indiana Business Roundtable N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY for more than 600,000 work hours without a lost-time accident, and in 2009 was recognized for completing 342,000 additional work hours without a lost-time accident. The company’s fingerprints are all over Northwest Indiana’s steel mills. Pangere Corp. has put up steel framing at nearly every mill in the region, and the company has worked across the state, too. It was involved in the Conseco Fieldhouse project in Indianapolis as the painting and decorating contractor. “We painted it, we did not build it,” Pangere is quick to point out. In taking on a project the size of Conseco, the company has shown it has the ability to do jobs of all sizes. The company has also been involved in projects at Gary/Chicago International Airport and Majestic Star Casino, and received the 2006 Industrial Project of the Year award from the Construction Advancement Foundation for work on the basic oxygen furnace command tower at Mittal Steel USA, Indiana Harbor. “Each project, whether it be a $300 project or a $12 million project, is given serious attention to every detail,” says Pangere. He adds that he wants the work done right the first time because 90 percent of the company’s bottom line comes from repeat customers. “We’re down 60 percent of what we normally do,” Pangere says of the current difficult economy. “This is the reason we got into other disciplines. I’m trying to get outside (the steel mills) more so all our eggs aren’t in one basket. We went through the nasty LTV bankruptcy, one of our biggest customers, and it hurt.” As a result of LTV’s bankruptcy filing in 1986, Pangere was SUMMER – FA LL 2010 shawn spence shawnspence.com teve Pangere has Hope with him wherever he goes. He’s perpetually hopeful about the future of his construction company and his community. And each time he leaves his office, Hope leads the way. Hope is a 2-year-old Labrador mix that serves as Pangere’s eyes. Legally blind for more than a decade (Pangere can still see images and uses a magnifier to check e-mail on his computer), Hope and Pangere became partners about two months ago. Pangere, president and sole owner of Pangere Corp. in Gary, hasn’t let a degenerative eye disease keep him from running a successful construction company. With 150 employees, Pangere did $40 million of business last year. “We are in the business of sales and we happen to be really good at all of our construction services: structural steel erection and repair, metal roofing and siding, industrial and commercial painting, rough and finish carpentry, industrial and commercial overhead doors, general construction, roofing,” Pangere says from his dark-paneled conference room, Hope curled up on the floor at his side. Pangere says his company’s success is based on a simple formula. “We have made our primary focus building relationships with customers and one another by treating people right. This is what distinguishes us from our competition.” In 1905, John T. Pangere came to the United States from Greece and started a small construction business in Gary. Pangere’s father, Nicholas, joined the business in 1945. “She’s made it positive for me.” Steve Pangere’s Labrador mix, Hope, is at his side as he runs the family business, Pangere Corp. Pictured with him are his wife Georgiann, and sons Tony (left) and Nick. ceo profile named to the creditors’ committee as a way of protecting his company during the lengthy restructuring process for LTV. But while the economy and the bankruptcy of its biggest customer were blows to the company, that Asked which project was the most satisfying for him and his company, Pangere is reluctant to name any one project. “I can’t single one out because of the different divisions we have. They all do a good job. I’m proud of the whole company. “We have made our primary focus building relationships with customers and one another by treating people right. This is what distinguishes us from our competition.” doesn’t dim Pangere’s view of the future. “I know we’re going to continue in the steel industry,” says Pangere. “And we’ll get into more development projects, things we want to do and build. That’s the direction I’d like to take.” 22 They’ve all done things that are great. They’re all part of my family.” In an article 10 years ago in the trade publication Engineering NewsRecord, Pangere was described as a visionary. It was an ironic description because he was legally blind at the time. N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY But that description is apt, even today. Pangere is in the office every day, when he’s not out meeting with customers. “I used to drive in my early 20s,” he says. “I graduated from Merrillville High School and I played football and wrestled.” But, adds Pangere, he’s known since high school about the rod cone dystrophy he was born with that’s slowly robbing him of his vision. His brother, John, a former partner in the business, also has rod cone dystrophy and is totally blind. “I’m not totally blind. I can see my cup somewhat,” Pangere says, pointing to the coffee mug on the table in front of him. Never, though, has Pangere described his diminished vision as a disability, and he’s never let it affect how he lives his life. He and his wife of 32 years, Georgiann, have traveled the United States and the world with their children. He’s involved SUMMER – FA LL 2010 in the community and his church, Saints Constantine and Helen Greek Orthodox Cathedral in Merrillville. “We’re very involved in the community,” he says. “It’s not that I have to give back, I want to give back. I’m so fortunate and this company has been so fortunate. We want to share, so we do. “When times get tough I have no problem sharing to help people care for their families and pay their bills.” It’s because of his eyesight that Pangere has that perspective. In conversation, he often describes his situation as fortunate because losing his eyesight has given him an ability to judge people beyond mere physical appearance. For a time, Pangere got around with a cane, but now depends on Hope. “Getting her was a stressful, time-consuming process,” he says. Hope was trained in New Jersey by Seeing Eye. “It’s the only school that has the trademark Seeing Eye.” “She gives me a lot more freedom and a lot of independence. She helps me with my mobility. Personally, I think she’s made it positive for me.” One of the things he used to do in his Crown Point neighborhood was take walks, but his eyesight in recent months made that impossible. Now Pangere is entertaining the idea of taking those walks again, thanks to Hope. The biggest hurdle he’s had to overcome with Hope is putting 100 percent trust in her because he’s always depended on himself to get things done. But during a teaching exercise in New York City, Pangere learned he can trust Hope completely. “I took the subway because I take the train when I’m in Chicago and I wanted her to experience that,” says Pangere. “She went in and out of traffic easy. We went to Central Park and when I was back at the station, trains were coming and going on either side of me. The trainer told me to tell Hope to go forward. She did and when we got to about a foot from the edge, she threw a body block on me and dragged me to the stairs.” SUMMER – FA LL 2010 Pangere says that’s when the trainer leaned toward him and whispered in his ear, “Never forget to trust her. She’s trained to do that. That’s what I have to learn.” Although Pangere calls it building a relationship, what he has really done with his customers is instill in them trust that his company will get the job done right. “It’s all about building relationships, whether it’s customers, employees or friends.” It’s the kind of relationship that gives customers hope. Hope has helped Pangere lead his company into its second century. And now he has his own personal Hope helping him lead the way. n THE PANGERE CORPORATION Building Excellence Since 1905 Industrial/Commercial Contractor “We are proud to support and serve the communities in which we work and live.” Gary, Indiana • (219) 949-1368 www.pangere.com N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 23 COMMERCIAL CONSTRUCTION AND REAL ESTATE WHAT’S OUTSIDE IS IMPORTANT Landscaping for the new library at the Associated Mennonite Biblical Seminary in Elkhart was done by The Troyer Group of Mishawaka. An Emphasis on the Outside Sure, a good landscape design is pretty, but it can save money, too. by Rick A. Richards A ny time a business decides to build a new office, the owners are going to make sure their money is spent to create the most efficient operation possible. Steve Ruby, a landscape architect at The Troyer Group in Mishawaka, understands that thinking. “If a company is going to spend its money, it’s looking for the biggest bang for its buck. So they spend their money indoors, not outdoors.” But for The Troyer Group and other Northwest Indiana firms engaged in landscape architecture, the outside of a business is just as important as what’s inside. And 24 done properly, a well designed and implemented exterior design can save a company money. With more clients designing projects with an eye toward meeting national green standards such as Leadership in Energy and Environmental Design (LEED), more attention is being paid to landscaping. “LEED goes back to our origins, which is designing with nature,” says Ruby, a Purdue graduate who is a member of the American Society of Landscape Architects. “It’s not so much reducing watering costs as it is finding plants that take care of themselves.” Ruby says it’s important for land- N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY scape architects to be involved with a project from the beginning, and that it’s important for a landscape architect to know the company’s goals and its philosophy. “We want to know what they want to achieve,” says Ruby, adding that a landscape architect can play an important role in making sure a client knows what the local ordinances and regulations are concerning landscaping. Troyer is a 50-year-old company that Ruby says has always designed projects with an eye toward being environmentally friendly. “Companies are starting to shift some money toward the appearSUMMER – FA LL 2010 ance of their building,” says Ruby. “That’s easier for them to do when we explain that with the proper shade trees, it can cut their air conditioning costs. We can show there is monetary savings in irrigation, energy costs and the benefits of curb appeal—that image sells.” He says all of that is simply a matter of education, but an increasing number of clients are figuring that out on their own. When that happens, Ruby says a landscape architect’s job is easier. Even though no two projects are the same, Ruby says the basics of being environmentally friendly, saving money and enhancing curb appeal are all becoming more important to clients. For Taghi Arshami, the principal of Merrillville’s The Arsh Group Inc., landscape design is just as important to a company’s bottom line as the design of a production line. Founded in 1997, The Arsh Group has been involved in urban planning throughout the region. “There is an awakening of the public about sustainable development and design,” says Arshami. “There is a growing concern over climate change and I think people are paying more attention to that part of a development.” Arshami says he’s always been concerned about the environment. “We’re involved in two areas of design. Residential landscaping, which is a big part of our business, and the commercial side. We get involved in the drainage issues of a project, the soil and water management.” The goal for any landscape architect is to create an environment that is virtually self-sustaining and has minimal impact on neighboring properties. That means trying to make sure rainwater runoff is contained on the property and invasive plants are not used. Even though the final decision is up to the client, Arshami says he offers the best advice possible and tries to balance what his expertise says is best for the project with what the client wants. SUMMER – FA LL 2010 “It’s all a matter of education,” says Arshami. “Clients are starting to see the value of proper outdoor design.” Chuck Lehman, president of Lehman & Lehman Inc. in Mishawaka, says the idea of sustainability has long been a key component of what his 22-year-old company does. “It involves the cost of main- tenance, a safe environment and simply being a good steward,” says Lehman. “What we do is not just landscaping and not just for aesthetics. It’s answering questions about how to retain storm water runoff and understanding that a rain garden (which collects rain water for other uses on the property) isn’t pleasing to look Raise Expectations With nearly nine decades of meeting clients’ needs with award-winning construction projects, Tonn and Blank brings vision, confidence, and experience to raise your expectations. And, with every relationship we build, Tonn and Blank works with you to provide the innovative design/build solutions you need now and the construction expertise you need when you’re ready to build. 2010 tonnandblank.com (800) 871-1555 Voted by the readers of Northwest Indiana Business Quarterly N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 25 COMMERCIAL CONSTRUCTION AND REAL ESTATE at, but is important to the environment. Education is important in the process.” Lehman & Lehman has done work across Indiana, not just in the region. Lehman says the firm recently was involved in projects in Indianapolis and Noblesville, for instance. “Some of our clients are looking at indigenous plants instead of bringing in exotics,” says Lehman. “It’s like food. If you can produce what you want in a location nearby, it has less impact on the cost of transporting and processing it.” It’s the same thing with indigenous plants, explains Lehman. If the plants are grown locally and blend in with other native plants, there isn’t as much cost involved in maintaining them or in acquiring them. In the end, though, Lehman says the final decision on what a landscape project will look like is up to the client. “They all vary from client to client. We have to see how what we suggest matches with the client’s agenda.” At Foegley Landscape Inc. in South Bend, president John Foegley has seen a shift over the years to more environmentally friendly design. Foegley’s company has been around since 1959 and in that time, he says not only have attitudes and education evolved, but so have products. “The biggest change has been the move toward more environmentally friendly design and plantings,” says Foegley. No longer is it sufficient to toss down some grass seed and plant a few bushes. Exterior designs are now becoming a part of an overall project and not merely an afterthought. “Clients are going to a more natural setting,” says Foegley. “For instance, some are cutting back on their maintenance costs by planting prairie grass. They don’t have to mow that, but it is a different approach. Some people are uncomfortable when there isn’t a neatly mowed lawn, but others like a more natural look.” Other clients, he says, are trying to reduce heat, especially in urban areas where the sun beats down on concrete and asphalt all day long. “There is something called Geoturf, which is a reinforced turf that you can use for parking without destroying the grass.” The benefit of something like that, says Foegley, is that it doesn’t get as hot as an asphalt or concrete parking lot. “Some people are also using permeable pavers, which allows water to drain through more easily,” says Foegley. The Troyer Group’s Ruby said attitudes about landscape design are changing among clients. He compared it to baking a great cake. No matter how good the cake tastes, it isn’t perfect without the icing. “That’s what landscape design is. We’re the icing. That’s a good description of what we do.” n Join us as we continue to lead the way out of the worst recession in ages. CB Richard Ellis | Bradley offers the most From brokerage services and real estate consulting comprehensive array of commercial real estate to asset management and maintenance services. services in Northwest Indiana and across the region. CBRE|Bradley– where leadership meets leverage. Brad TooThaker, CPM, President and CEO The right business partner for all your commercial real estate needs. www.cbre.com/michigancity 574.237.6000. Additional Information The Troyer Group, 550 Union St., Mishawaka. 574/259-9976 www.troyergroup.com Notable projects: Kroc Center, South Bend; Steuben County Fairgrounds; LaPorte Depot. The Arsh Group, 8396 Mississippi St., Merrillville. 219/796-9050 www.arshgroup.com Notable projects: Merrillville Parks Master Plan; City of Hammond Parks; Boys and Girls Club of Northwest Indiana. Lehman & Lehman Architects and Planners, 510 Lincolnway East, Mishawaka. 574/257-0255 www.lehmanandlehman.com Notable projects: Brownsburg, Ind., Parks Department; Purdue University Outdoor Sports Courts; Pumpkinvine Nature Trail, Middlebury, Ind. Foegley Landscape Inc., 52215 Lilac Road, South Bend. 574/277-2424 www.foegleylandscape.com Notable projects: Allied Physicians, South Bend; Chris Wilson Pavilion in Potawatomi Park, South Bend; Riley High School Park, South Bend. LarsonDanielson_NWINBQ_AD_Jun2010:L&D_NWINBQ_AWARD_AD 7/2/10 10:39 AM Page 1 Building Business Environments That Work F or more than 100 years, Northwest Indiana companies have turned to Larson-Danielson as their contractor of choice.They know they can trust Larson-Danielson to successfully deliver the most demanding of projects. Our ability to handle design, engineering, and construction enables us to provide enhanced cost effectiveness and faster delivery while achieving the the high quality and safety standards for which Larson-Danielson is known. Design and construction services with innovative solutions that deliver quality with value. Voted “Best Commercial Construction Company” for Four Consecutive Years! 302 Tyler Street • LaPorte, Indiana 46350 (219) 362-2127 • FAX (219) 362-2848 ldconstruction.com SUMMER – FA LL 2010 N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 27 FOCUS: BUSINESS LAW Legal Q&A Insights on social media, succession, startups, unions and other legal matters. by Michael Puente D isputes arise in every type of business—big or small, new or established. Disputes can develop between a business owner and employee or with an independent contractor. And litigation is always costly. For instance, a dispute could arise over Internet use at work, about what’s being posted and how that might affect a business’s reputation. How to keep your company from getting embroiled in legal tangles and minimize costs, whatever the issue, is what our experienced attorneys will try to accomplish in this article. “As the saying goes, an ounce of prevention is worth a pound of cure,” says attorney Rabeh Soofi Bruder of Ice Miller LLP’s Indianapolis office. One of Soofi Bruder’s specialties is assisting corporate clients with questions and concerns about the Internet and its application in the workplace. Soofi Bruder and a colleague recently completed a survey polling chief executive officers called “CEO Survey: Internet, Technology and Social Media Rising Concern.” Q: How are most companies dealing with the use of social media, such as Facebook and Twitter, by employees? Since social media has been around for several years, most companies are probably used to dealing with this issue, correct? Soofi Bruder: What we’re seeing nationally is that most companies do not have social media policies in place. As you know, sometimes it 28 Rabeh Soofi Bruder of Ice Miller takes a while for business to catch up to technology. … Everybody is involved. For employers, it’s not possible to stop employees on what they do after hours. They have social lives. They are going to use these sites. They are going to make comments about their jobs and bosses. Most companies do not know how to handle it. Some companies have responded by banning social media sites altogether. That’s not an effective way of handling the problem. Businesses need to see that the Internet could be their biggest opportunity to growing their business. We’re seeing companies using coupons on the Internet and offering special discounts for people only using Facebook. Attorney Eric Seigel, a partner with Tuesley Hall Konopa LLP in South Bend, also deals with social media issues with business clients. Q: Should employers have policies about the use of the Internet while on the job? N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY Seigel: I recommend that businesses do have a policy in place for use on the job. They need to have a policy that addresses the use of social media on work hours and on work equipment. There are benefits and a downside when it comes to social media. Let’s say someone is on their Facebook page on something unrelated to their work and they post some unflattering comments about the company. That can cast the company in a bad light. Can you take action against that employee? Even if you don’t have a policy in place, depending on the conduct, you can still take action, but you’d be in a better position if you have a policy in place before you get to that point. Of course, not all disputes involve social media. Some disputes can arise over the simple task of deciding who will take over a business if the CEO or owner passes away. Thomas Gardiner says most smaller companies do not have a succession plan in place. Gardiner is a partner with the Chicago law firm of Gardiner Koch Weisberg & Wrona. Q: What is the benefit of having a succession plan and do all companies need one? Gardiner: I would be surprised if most companies have a succession plan. Succession planning is something we would recommend because in the event of an emergency, it’s clear what would occur. However, I don’t think in a family business it’s often necessary. The board of directors will convene a meeting and make a decision. In a familyoperated type business, a succession SUMMER – FA LL 2010 it going to take the business to be successful? So many new businesses are so undercapitalized that six months into it, the owner is trying to find out how he’s going to come up with other sources of income. Banks are putting a hold on lending. Banks are in business to lend money but it’s just not happening right now. The client has to be realistic about that. George Carberry of Burke Costanza and Cuppy plan isn’t often stated but in practice a succession plan may mean the son might take over. That might be the assumption without a stated plan. In Fortune 500 companies, sometimes the frontrunner for the top position may not be the person chosen to be the new CEO. Sometimes things are not set in stone. Given today’s economy, one might think it’s not a good time to start a business. But some people are opting to make a go at it. If you do try to become an entrepreneur, it’s vital to do your homework. Attorney George W. Carberry, a partner with Burke, Constanza & Cuppy LLP in Merrillville, assists and guides new business owners. Q: What are some of the legal considerations an entrepreneur should consider before starting a business? Carberry: Some of the things that we first talk about is what is the best model for the business? Will it be a corporation, an LLC, sole proprietorship? We also recommend that whatever the venture is in, know the market. What drives the market of this particular area of business? Who would the competition be? Put together a business plan. We also talk about capitalization. How much money is it going to take? Don’t underestimate how much it will cost to acquire the inventory. How long is SUMMER – FA LL 2010 A new business or company may want to acquire property to build a warehouse or plant, but the property may have some environmental issues. Attorney Nicholas J. Chulos, a partner with Krieg DeVault, says there are many issues to consider. Chulos works out of the firm’s Indianapolis and Schererville offices. Q: What do buyers of property with environmental concerns need to be aware of? Chulos: The very first thing to do is make sure that they hire a strong environmental firm do a site assessment and other analysis on the property. You really need to get a handle on what the scope is. You also want to talk to the land owner and see what the owner has to say. They may say they don’t know or they might not be forthright. The owner still needs to disclose what’s wrong with the land. Many times it’s covered in a fairly detailed real estate agreement. In some cases, the property has Nicholas J. Chulos of Krieg DeVault had issues with the EPA or Indiana Department of Environmental Management. Sometimes there’s ongoing remediation. Sometimes, whether you’re the buyer or seller, you can’t quantify the liability. It’s hard to figure out. In most cases, you can quantify the liability, within a range. It depends on the size of the property and what’s going on or has gone on with the property. In some cases, you buy the property at your own risk. In some businesses, employees may feel the need to organize a labor union. Gerald F. Lutkus is a partner in the South Bend office of Barnes & Thornburg LLP and a member of the firm’s Labor and Employment Law Department. Q: Can a company stop or prevent employees from organizing a labor union? Lutkus: It’s not a matter of allowing or not allowing employees. Employees have a right to organize. If it’s determined there is majority support for a union, they have a right to do that. Employers do have a right to inform their employees why unionizing is not a good thing. They need to make sure that they communicate to their employees the downside of union organizing. The expense of paying union dues, for instance, or going through the union for complaints. And there is no guarantee of higher wages or better benefits. All that is subject to negotiation. Likewise, an employer can’t threaten job loss for unionizing. That’s illegal. But there is a reason why only 8 percent of American employees in the private sector are represented by unions today. They have fallen into disfavor. Some communities have provided tax incentives to lure new business to a blighted or underdeveloped area. This may include the use of TIFs (tax increment financing districts). TIFs continue to receive a bad rap by some in the community. According to the state of Indiana, once a TIF district is created, the property tax revenue attributable to new assessed N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 29 value within the district accrues to the redevelopment district rather than traditional taxing units such as schools, the county or the township. The new revenue is usually used to pay for improvements to the infrastructure within the designated TIF district. Richard Hill, a partner with Baker and Daniels in South Bend, advises local municipalities in establishing a TIF district. He once served as city attorney for the city of South Bend. Q: Why have TIFs received such bad publicity in some places? Is it worth the headache for communities to establish such a district? Hill: In dealing with a blighted BCC BURKE COSTANZA & CUPPY LLP ATTORNEYS AT LAW Advisors you want. Advocates you need. Matthew C. Abad Edward L. Burke John P. Bushemi Jeremy J. Butler George W. Carberry Joseph E. Costanza H. Jonathon Costas John G. Donner Dana Rifai Todd A. Etzler Jon A. Schmaltz Marie M. Flannery Kathryn D. Schmidt Daniel A. Gioia Natalie Shrader Paul A. Leonard, Jr. Jason M. Smith Gregory R. Lyman Kevin E. Steele Chad J. Melchi M argaret A. Williford Robert F. Parker Phillip A. Pluister Ann Marie Woolwine Tory Prasco Call Today 219-769-1313 VOTED 2010 BEST LAW FIRM by readers of Northwest Indiana Business Quarterly THANK YOU! 9191 Broadway | Merrillville, IN 46410 | t. 219.769.1313 | f. 219.769.6806 156 Washington St. | Valparaiso, IN 46383 | t. 219.531.0134 | www.bcclegal.com 30 N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY Richard L. Hill of Baker & Daniels area, TIFs may be suitable to attract new jobs to a community. From the standpoint that it brings business into that community, they may have very few resources at hand. We don’t get the benefit of new taxes if it’s not for the new project going into a blighted area with the help of a TIF. With unemployment in Indiana at 10 percent, which is slightly more than the national average, business owners have the potential to hire very qualified candidates for vacant positions. On the other hand, there are a number of “overqualified” candidates that some firms may decide not to hire. Jim Jorgensen is a partner in the Valparaiso office of Hoeppner Wagner & Evans. He specializes in the areas of labor, employment, banking and business law. Q: Should employers be careful when deciding not to hire someone they have deemed to be “overqualified”? And why are companies reluctant to hire someone who is overqualified for a position? Jorgensen: I think the concern is that the person will immediately be looking for another job. When someone is hired into a position for which they are overqualified, overqualified means I’m also underpaid compared to what I’m used to. The person may spend most of the time and attention in finding another job. IndividuSUMMER – FA LL 2010 FOCUS: BUSINESS LAW before they get ready for trial. Some cases are starting mediation much earlier in the process. … Sometimes cases are referred to mediation by the court. That’s usually the rule rather than the exception. Judges want the parties to make a genuine effort without the courts involved. … I think a competent mediator with every case James L. Jorgensen of Hoeppner Wagner & Evans als who are overqualified are usually over the age of 40. The person could file an age-based claim. There are more of those types of claims emerging. The courts are looking closely to determine if the firm had a legitimate business reason not to hire that person. There always has to be a legitimate, non-discriminatory reason not to hire a person. Even after a dispute ends up in court, there are still ways to resolve the dispute. Civil mediation is one way disputing parties can try to resolve the matter. Daniel W. Glavin, managing partner with Beckman, Kelly and Smith in Hammond, is a certified mediator. He’s helped mediate hundreds of civil cases. Q: Why would a party or parties to a lawsuit want to try to settle a dispute by going through the mediation process? Does it work? Glavin: At their core, all business disputes involve somebody not wanting to pay. Sometimes, one party doesn’t want to pay because they feel they didn’t get the value or that they didn’t receive what they have contracted for. There are also business disputes litigated simply because one party cannot pay. We’re seeing more of that given the economic pressures. A mediator is completely neutral. … The process kind of forces the party to take a cold hard look at their case SUMMER – FA LL 2010 feels that there is some way to get these people to reach an agreement. Sometimes it doesn’t take very long for you to conclude that is not going to happen. Sometimes you feel that this is definitely going to happen. Then, there are other cases where almost every issue is being disputed in the case. It’s disappointing. n Law of the Land. Real Estate & Land Use Named by readers of Northwest Indiana Business Quarterly to a Best Law Firm category for eight consecutive years and “Best Law Firm For Litigation” in 2010. W hen it comes to owning and developing real estate, investors and managers turn to Hoeppner Wagner & Evans. We represent Northwest Indiana developers, property managers, municipalities and consumers, advising on a wide variety of real estate and land use issues: ■ Land Use Planning and Zoning ■ Property Acquisitions and Sales ■ Leasing and Tenant Matters ■ Bank and Private Investor Financing Transactions ■ Taxation Strategies ■ Environmental Impact Matters ■ Municipal Law Issues ■ Dispute Resolution, including Mediation and Arbitration Valparaiso (219) 464-4961 Merrillville (219) 769-6552 www.hwelaw.com Hoeppner Wagner & Evans – We Care About Your Business N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 31 NOTEWORTHY NEWS BITS continued from page 13 steelmaking. The process would reduce the cost of raw material and emissions, will take more than two years to complete and cost $200 million. It will produce 500,000 tons of the product, replacing 20 percent of the mill’s coke needs. … Graycor, a national construction company, has announced plans to locate at AmeriPlex at the Port in Portage. It will build a 44,000-sqare-foot office and metal fabrication shop and employ 37 people with an annual payroll of $3.5 million. SMALL BUSINESS Gurley-Leep Automotive in South Bend will remain a Buick, GMC and Cadillac dealer. General Motors made the announcement after 12 months of deliberations … Tim Anderson of Valparaiso has joined Midwest Transmission and Automotive in Lake Station as service manager. … Robert Weed Plywood of South Bend has received the 2010 Gibson Safety Award for its efforts at prevention of accidents in the workplace. … Splash Down Dunes, a water park in Porter for 16 years, did not open this season. Owner Paul Childress closed the park after a dispute over code violations with town officials. He is looking to sell the park for $4 million … Energy Diagnostics Inc. of Valparaiso has received the EPA Energy Star award. The company was founded 19 years ago by Jerry and Karen Thatcher. … Three Floyds of Munster, a private brewery, has received a gold medal in the Imperial Red Ale category in the World Cup Beer competition. … Crown Point Brewery received a bronze medal in the Brown Porter category in the World Cup Beer competition. … Strongbow Inn, a longtime restaurant in Valparaiso, has opened a coffee shop in the Cumberland Crossing shopping center. … McAlister’s Deli, a Mississippi-based restaurant chain, will open a location in Merrillville this year. … Schilling Lumber of St. John has acquired the former Edward Hines Lumber Co. in Mokena, Ill. … Palmer Funeral Home in South Bend has announced 32 GROWING THE COMMUNITY Ruth Ambers, Azure Geller and CEO Linda Satkoski of Starke Memorial Hospital volunteer their time planting gardens for senior citizens. it is offering pet cemetery and cremation services. … Ground has been broken on Muller Acura of Merrillville. The $5 million building is going up on U.S. 30 and is scheduled to open in the spring of 2011. … Morse & Co. Advertising Communications of Michigan City received a bronze award from Healthcare Advertising Awards for material it created on behalf of Methodist Hospitals for Dr. Jeffrery S. Flagg. … Cheryl Watterson has joined ADT Security as a security sales specialist on the Residential Team. … Portage Real Estate is marking its 50th anniversary this year. The company is co-owned by Leo Hatch Jr., whose father, Leo Sr., started the company in 1960. TECHNOLOGY SlipStream, a start-up company working to create an efficient hybrid vehicle, has moved into Innovation Park at Notre Dame. … RemSense Inc., which is working to create education software to boost student interest in science, technology, engineering and mathematics, has moved into Innovation Park at Notre Dame. … J.P. von Rahl has been named director of project management for Inovateus Solar in South Bend. … Joannes Westerink and Andrew Kennedy, faculty members in the University of Notre Dame’s College of Engineering, are helping with research in the Gulf oil spill. Both are working on N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY efforts to forecast the movement of the Deepwater Horizon oil spill and how it could be affected by a hurricane. Westerink is in charge of the Computational Hydraulics Laboratory and Kennedy is in charge of the Coastal Hydraulics Laboratory. CORRECTION In the spring 2010 issue of Northwest Indiana Business Quarterly, the story “High Tech, High Returns” on page 44 should have reported that in 2006 Community Hospital in Munster was among the first hospitals in Indiana to use the da Vinci Si Surgical System, although St. Margaret Mercy and St. Anthony Hospital are the only hospitals in the region using da Vinci’s latest high definition 3-D visual field. In the spring 2010 issue of Northwest Indiana Business Quarterly, the story “Play Ball!” on page 54 should have reported that the Gary SouthShore RailCats belong to the eightteam Northern League. Other league members are the Fargo-Moorhead RedHawks, Joliet Jackhammers, Kansas City T-Bones, Lake County Fielders, Rockford RiverHawks, Schaumburg Flyers and Winnipeg Goldeneyes. n Submit your news releases, events and announcements to Businessnews@nwibq.com. SUMMER – FA LL 2010 tourism DIVERSE SPECIES Keep in touch with nature at the Indiana Dunes National Lakeshore. courtesy of National Park Service Must-See, Close to Home A variety of unusual attractions within a short drive. by Rick A. Richards W hat’s your pleasure? Camping or canoeing? Hiking or bird watching? Chocolate or steam locomotives? Lighthouses or baseball? You don’t need to travel to far from home. All of that and more is available to see, do and experience in Northwest Indiana. And each of these must-see attractions is less than a tank of gas away. Instead of a two-week vacation, SUMMER – FA LL 2010 why not explore your own backyard over a three- or four-day weekend? You might be surprised at what you’ll find. Each of these attractions provides a glimpse of the historic and natural diversity that is at the core of Northwest Indiana. Certainly there are others, but these offer a chance to explore the outdoors, learn about the region’s manufacturing past and take in some of the entrepreneurial spirit—shining examples of the determination that makes Northwest Indiana what it is today. Indiana Dunes National Lakeshore Indiana Dunes National Lakeshore contains more than 15,000 acres and 15 miles of beach along Lake Michigan, from Gary to Michigan City. Last year the 44-year-old park hosted nearly 2 million visitors, says Lynda Lancaster, spokeswoman for the park. N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 33 courtesy of Studebaker National Museum PRESIDENTIAL LIMOUSINES Studebaker horse-drawn wagons are on display at the Studebaker National Museum in South Bend. South Bend Chocolate Co. Who doesn’t like chocolate? It’s a treat any time of the year, and for 34 chocolate lovers, there’s no better place than South Bend Chocolate Co. Owner Mark Tarner opened South Bend Chocolate in 1991 as a specialty chocolate maker by signing an agreement with the University of Notre Dame. Today, he makes treats for Indiana, Purdue and Michigan Hesston Steam Museum Since 1957, Hesston Steam Museum has been attracting steam locomotive fans to its more than 150 acres in northern LaPorte County. It is a place, says executive director Ted Rita, that recalls another era. Where else can you take the family for a steam train ride through the woods in a full-sized 1929 Shay courtesy of rick richards “We have the seventh most diverse vascular plant species,” says Lancaster, adding, “those are flowering plants.” Species such as jack pine, which are found mostly in Canada, and prickly pear cactus, common in the U.S. southwest, are found side-byside at Indiana Dunes. The park is home to the endangered Karner blue butterfly and five species of swallow, which dig holes in the steep sandy faces of dunes near 125-foot Mount Baldy near Michigan City. Lancaster’s previous assignments took her to the mall in Washington, D.C., Denali National Park in Alaska and Glacier Bay in the Pacific Northwest, but she says Indiana Dunes is just as special as more well-known parks. “It is a place that provides an opportunity for people who want to keep in touch with the natural habitat.” For information, visit www.nps. gov/indu/index.htm or call 219/ 926-7561. as well as the general public. “We’ve grown over the years,” says Tarner. “We’re in a 100-yearold building and we have a 10,000-square-foot store.” Not only can chocolate lovers buy Tarner’s products, they can see how they’re made. “We have a hair net tour,” says Tarner, adding that visitors can sign up for a regular free tour or a special paid tour where they get to create their own chocolate concoction. The factory, museum and gift shop are at 3300 W. Sample St., South Bend. There are 16 other locations, including three on the Indiana Toll Road, seven other Indiana communities and outlets in Michigan and Ohio. For more information, visit www.sbchocolate.com or call 574/233-2577. POWERING THE NATION Locomotives on display at the Hesston Steam Museum in LaPorte County. N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY SUMMER – FA LL 2010 tourism logging locomotive? Or go for a ride on a quarter-scale steam locomotive that operated at Kiddieland Amusement Park in Chicago? Rita loves steam locomotives and points out that from the mid1800s until 1950, steam powered the nation. The museum, Rita says, isn’t merely a display. “People can ride it, they can touch it, they can experience it. That’s what makes the museum unique.” Hesston Steam Museum is at 1201 E. County Road 1000 North, LaPorte. For more information, visit www. hesston.org or call 219/872-5055 during the week or 219/778-2783 on the weekend. Hoosier Bat Co. Former New York Yankees scout Dave Cook has carved out a unique niche. His company supplies baseball bats to major leaguers, T-ballers and players in between. For baseball fans, the chance to talk with Cook, look around his small showroom and gift shop and tour the factory is a rare look behind the curtain of the major leagues. Retired Chicago White Sox slugger Frank Thomas used a Hoosier Bat. Today, some 75 to 80 minor and major leaguers use Hoosier bats. After opening a restaurant in Plymouth called the Hayloft that was in an old barn, one of his regular customers was Yankees owner George Steinbrenner, who had a home in nearby Culver. “I asked him if he had anything in baseball for me to do,” says Cook. “Two weeks later he called.” The offer was to be a scout in Indiana, Ohio, Michigan and Kentucky, a job Cook quickly accepted. By 1989, Cook stepped away from scouting and started Hoosier Bat, a unique product made with an ash handle, a hickory sweet spot and a maple barrel. He patented the bat and got it approved for use in the major leagues. Hoosier Bat is at 4511 E. Evans Ave., Valparaiso. For more, information visit www.hoosierbat.com or call 800/228-3787. SUMMER – FA LL 2010 Bass Lake Beach and Campground Bass Lake in tiny Starke County is Indiana’s fourth-largest lake and it’s home to Bass Lake Beach and Campground, home to 1,500 feet of pristine sandy beach. With a campground directly across from the beach, it has become a popular summer getaway destination for Chicagoans and Northwest Indiana residents. Brian Callahan of Callahan Co. LLC operates the beach on behalf of Starke County Commissioners. “It’s a popular place for campers and people who just like to enjoy the beach,” says Callahan. He notes that the beach used to be operated by the state, but a few years ago It’s All Here For four decades, our ever-evolving, multidimensional property has been known as the epicenter of hospitality and entertainment in Northwest Indiana. Now, we are pleased to introduce our new, all-inclusive website – yet again, we’re putting it all at your fingertips. Visit www.StarPlaza.com And Register to Win Our Exclusive “It’s All Here” Giveaway THE bEST In HOSPITAlITy, mEETInGS And EnTERTAInmEnT In nORTHWEST IndIAnA. NWI_1-2pgISL_v1.indd 1 N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T6/30/10 E R LY 2:07:37 35 PM was taken over by the county. Bass Lake Beach is on Indiana 10 near Knox. For information, visit www.basslakebeachandcampground.com or call 574/772-3382. 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The Inn at Aberdeen Bed & Breakfast and Conference Center 3158 South State Road 2 • Valparaiso, IN 46385-7765 Toll Free 866-761-3753 • 219/465-3753 • www.innataberdeen.com As seen in Midwest Living, Chicago Magazine and Chicago ABC TV’s 190-North Voted Best Meeting Site for Small Groups by readers of Northwest Indiana Business Quarterly Jasper-Pulaski Wildlife Refuge Things are quiet right now at JasperPulaski Wildlife Refuge, but come fall, it will be a crowded, noisy place with thousands of sandhill cranes stopping by during their annual migration. Jason Gilbert, assistant manager of the Indiana Department of Natural Resources property, says the peak for sandhill crane migration is midto late November. “We have 8,000 acres here and most of it is marsh,” says Gilbert. “There aren’t a lot of hiking trails, which is why we ask everyone who visits to sign in at the headquarters and then go to the public viewing area we have nearby.” Site manager Jim Bergens says as many as 35,000 cranes can be on site at any one time, but the usual number is about 16,000 during the annual migration. “It’s a really exciting time when they are here,” says Bergens. The elegant, gray stork-like birds were down to only a few nesting pairs some 50 years ago, but efforts to protect the species have worked and now they have become a popular Hoosier attraction on their annual migration from Florida and Georgia to Wisconsin, Minnesota and southern Canada. Jasper-Pulaski’s headquarters is on Indiana 143, about a mile and a half west of U.S. 421, near Medaryville. For information, visit www.state. in.us/dnr/fishwild/3091.htm or call 219/842-4841. Deep River Water Park The idea of a county-operated water park was controversial in 1995. Not anymore. Deep River Water Park is 15 years old, and is on target this year to host a record 240,000 visitors. continued on page 44 36 N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY SUMMER – FA LL 2010 tourism Tribute to the King of Pop Michael Jackson’s legacy to be celebrated at MJFanvention. by Michael Puente M ichael Jackson’s sudden death on June 25, 2009, shocked the world. But while the world lost one of the greatest entertainers the planet has ever seen, Northwest Indiana lost one of its favorite sons. On the one-year anniversary of his death, thousands of Jackson fans descended on the King of Pop’s boyhood home in Gary, at 2300 Jackson Street (renamed Jackson Family Boulevard). And the celebration of Jackson’s life isn’t done yet. From August 26 to 29, fans from across the country will attend the first MJFanvention at the Star Plaza in Merrillville, formally named the Radisson Hotel at Star Plaza. “We felt that Northwest Indiana was the perfect place to host an event that will highlight Michael’s life and music. It just makes sense because everything began here,” says Renae Brantley, CEO of Fluid Entertainment Inc. and Fluid Productions LLC. “This is the only event that will be held so close to his Gary, Indiana, boyhood home.” Don Thompson, event director for Fluid Entertainment, says MJ fans from as far away as China and Japan will be attending this one-of-a-kind event. “Michael was from Gary but he is a beloved entertainer throughout the entire universe,” Thompson says. “This is where Michael and his family hail from. There can be many fanventions, but it only makes sense to have it here, close to Michael’s birthplace.” Relatives of the Jackson family, promoters say, are expected to be in attendance at the convention. SUMMER – FA LL 2010 A niece of Jackson, Genevieve Jackson, and “The Triple Dose Band,” led by Keith Jackson, another cousin, will perform. Michael Jackson’s protégé, Omer Bhatti, will also perform. “The MJFanvention will give Michael Jackson fans an opportunity to enjoy his music and talk with performers who worked with him on a variety of projects throughout his illustrious career,” says Karen Williams, COO of Fluid Entertainment Inc. Others expected to participate at the event include artist David Nordahl, who painted several commissioned portraits of Michael Jackson. Guitarist Jennifer Batten, who played with Michael on tour, and MJ author Aphrodite Jones will participate in discussion panels and answer questions from fans. A tradeshow exhibit hall with Jackson memorabilia will also be available during the event. The weekend will include a special tree-planting ceremony at the Jackson family’s Gary home as well as a Michael Jackson Environmental Tour. “Michael had a special love for the planet. He used his music to convey his concerns,” Thompson says. “We want everyone to walk away from this event understanding his passion for his music, humanity and his commitment to preserving the earth’s natural resources.” A VIP gala reception on Aug. 28 will feature an exclusive concert called “The Jacksons – The Next Generation.” The weekend will conclude with a Michael Jackson Birthday Celebration Sunday, Aug. 29. A portion of the proceeds from the MJFanvention will be donated to a charity, in the spirit of Jackson’s commitment to humanity, promoters say. The MJFanvention comes on the heels of the announcement by Gary Mayor Rudy Clay to build a museum to honor Michael Jackson and his family. The $300 million Jackson Museum and performing arts center would be built off a major highway in Gary. Clay says the center will attract millions of fans annually, potentially creating thousands of jobs for the city. At a press conference in early June, Joe Jackson, Michael’s father, says building a museum in Gary would fulfill the wishes of his son and the entire family. “What this means to us? It’s another great idea that we have and Michael had. I’m just carrying out his legacy,” Joe Jackson said. “He wanted to come back here and we’re bringing it back. And we’re coming back with something as well.” n For more information on the MJFanvention, visit www.mjfanvention. com or call 877-653-2658. N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 37 milestones American Savings The family-centered community banking tradition continues, 100 years later. by Rick A. Richards A merican Savings FSB has come a long way from its founding in the basement of St. Casimir School in Hammond a century ago, but it hasn’t strayed far from its roots. “One hundred years is a long time,” says President Michael Mellon, who took over the $185 million institution two years ago. The institution was established March 29, 1910, as The First Polish Building Loan and Savings Association. The bank was organized by Father J. Kasprzykowski, and when it opened, it had 21 members. Today, it has more than 1,100 members. “Our roots are as a community and family bank and that’s what we are today,” says Mellon, who is the third generation of his family to head the institution. Seventy-three years ago, his step-grandfather, Clement B. Knapp Sr., was named bank president. He was followed by Mellon’s stepfather, Clement B. “Skip” Knapp Jr., who retired just two years ago. Mellon has been in charge since. “Growing up, banking was typical dinner table conversation for us,” says Mellon. He looks back with pride at the 100 years of service the bank has provided to Lake County and Northwest Indiana. “What we do is help the community work together in its purest sense,” says Mellon. “When the bank started, people got a building loan or a home loan from money deposited by parishioners and family. People readily paid their debts because it was going to help friends and neighbors.” While things are a bit more sophisticated today, Mellon says the institution’s philosophy hasn’t changed. “It’s neighbor helping neighbor,” he says. “I believe our country and our economy were built on the back of the community banking concept. Here, you can sit down with the president and talk face-to-face about your business idea or why you’re ready to purchase a home. We act as a partner.” Shortly after the bank’s name was changed to American Savings and Loan in 1937, these comments were recorded in the minutes of the bank’s board meeting: “When you look at the growth of this organi- Michael Mellon, president, American Savings 38 N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY SUMMER – FA LL 2010 shawn spence shawnspence.com “I believe our country and our economy were built on the back of the community banking concept. Here, you can sit down with the president and talk face-to-face about your business idea or why you’re ready to purchase a home. We act as a partner.” zation, we are filled with astonishment and pride at the results we have achieved in these 30 years. More than $2 million was lent out to members for building, buying and renovating purposes, among other things. A great majority of our fellow countrymen, through their participation and membership in this institution, have built great wealth through regular saving. Hundreds are grateful to this organization for the ability to own their own homes.” Those are sentiments shared by Mellon. “We’ve never strayed too far from our overall mission,” Mellon says, adding that the institution has managed to sail through the recent economic downtown without major concerns. “We didn’t do sub-prime lending or things like that. We stayed with what we knew. We don’t have to send our underwriting paperwork to Ohio for someone to approve. We do that right here because we’ve sat down and looked that person in the eye and gotten an understanding of their situation.” Mellon describes what American Savings and its 40 employees do as “niche banking,” but it’s a niche that’s vital to homeowners and small business owners across Northwest Indiana. “Our focus is on the area. We can continue to grow by focusing on our core business, which is mortgage lending,” Mellon says, adding that American Savings provides a variety of services, but doesn’t want to lose the personal contact with customers that can happen at what he calls “large megabanks.” “Banking is about relationships,” says Mellon. “Getting a mortgage, especially for a first-time buyer, “Neighbor helping neighbor” Michael Mellon represents the third generation of his family to head American Savings. milestones American Savings Timeline 1910 – First Polish Building Loan and Savings Association is formed in the basement of St. Casimir School in Hammond. 1930 – Clement B. Knapp Sr. joins the bank as a director. 1937 – Name changed to American Savings and Loan Association of Hammond. 1949 – Clement B. Knapp Sr. is named bank president. 1965 – Munster branch opens. 1978 – Clement B. “Skip” Knapp Jr. succeeds his father as president. 1987 – Conversion to a federally chartered institution, American Savings FSB, is completed. 1989 – Dyer branch opens. 2008 – Schererville branch opens. 2008 – M ichael J. Mellon is named president after the retirement of his stepfather, Clement B. “Skip” Knapp Jr. American Savings Locations Munster, 8230 Hohman Ave. Schererville, 7880 Wicker Ave. Hammond, 4521 Hohman Ave. Dyer, 1001 Main St. AMERICAN SAVINGS FACTS Assets as of March 31: $184,561,000 Deposits as of March 31: $151,185,000 Employees: 43 Loans: $141,463,000 of all deposits. Mortgage loans represent $132,655,000 (94 percent); commercial non-mortgage loans represent $7,095,000 (5 percent); and consumer non-mortgage loans represent $1,713,000 (1 percent). For more information: www.ambfinancial.com involves a lot of anxiety and hundreds of papers to sign. It can be stressful. We take the time to explain things, and if need be, I’ll sit in and help.” That kind of involvement for a bank president is unusual, but Mellon sees it as part of what he’s supposed to do. It the kind of thing the bank’s leadership has done since the institution opened its doors, and he sees no reason to change that now. Not only is Mellon involved in 40 the community through the bank, he’s also committed to its future as a second-term Munster Town Councilman, as coach of his 7-year-old son’s Little League team, and through his involvement at his parish, St. Thomas More Catholic Church in Munster. “My reputation and integrity are important so I take the time to talk with people. My wife will send me to the grocery to pick up something and 45 minutes later I’ll come N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY home. She’ll ask me what took so long, but people recognize me and want to talk.” So Mellon takes the time to talk and answer their questions. “There is no better feeling than closing on a mortgage, especially a first-time home buyer. That really makes me feel good.” Mellon, who attended Ball State University and got his undergraduate degree from the National School of Banking in Fairfield, Conn., earned his master’s degree at Purdue University Calumet in Hammond. He and his wife, Lee Ann, and their two sons, Ben, 7, and Samuel, 3, live in Munster. In today’s banking world, Mellon says he knows there are customers who will sample offerings made by large regional and national megabanks. “But I have found that many times when customers test those waters, they end up coming back to us.” He doesn’t pry about why customers return, but he suspects it’s the personal service customers receive at American Savings. These words were written shortly after the bank’s founding: “Gratitude should be paid to the founders and the first members, whose constant work through all the hardships established a strong foundation for the Polish Financial Institution, which now plays a serious role in our lives and is related, in large part, to the well-being of the Polish community in our area. The majority of the founders have left us for the other world, but we are positive that if they were still with us today, they would be happy that their work was not taken for granted.” It’s work that Mellon doesn’t take for granted, either. He is fully aware of the history of American Savings FSB and the legacy for which he is responsible. As the bank marks a century of service, Mellon says, “American Savings FSB is proud to remain a faithfully local, full-service bank serving this area, exclusively, for 100 years.” n SUMMER – FA LL 2010 technology There’s an App for That Making business mobile with software for handheld devices. by Rick A. Richards B usiness owners always want to be in touch with their office, so wouldn’t it be great if they could just pack it up— their Rolodex, their computer and phone—and take it with them? Thanks to a rapidly growing sector of the technology market, they can. All they need is a handheld device (an iPhone, iPad or a Blackberry) and the right mix of software. Crown Point Mayor David Uran’s mobile phone is jam-packed with software called apps (short for applications) that allow him to do nearly everything he does in the office when he is traveling. “The devices have gotten much more user-friendly,” says Uran. “You can immediately call up maps, weather reports and other information and get answers for people right away. It is basically a mobile office.” The demands on Uran’s time are never ending, and he says by having his mobile phone equipped with the right apps, he’s able to communicate directly with his department heads. “If I’m out in the community and I get a message from a resident— and I get them all the time—I can respond immediately,” Uran says, adding that he has used the camera on his phone to hold a face-to-face conversation as a sort of mobile teleconference. “Of course, you’re never away from the office because it’s always with you,” Uran says of the potential downside. To efficiently use the device and its apps, Uran says people have to become expert at multi-tasking. Uran, a former teacher, coach and police officer, has seen technology evolve from the bulky bag phone 15 SUMMER – FA LL 2010 Apps makes multiple functions simpler An app created by Golden Technologies in Valparaiso allows users to easily access the Internet by using this handheld device. N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 41 years ago to a device he can now slip into a shirt pocket. Technology is driving the phenomenon of handheld apps. In general, the mobile Web (mobi for short) is the ability to use Internet status for various devices. It takes information from various websites and combines them into a single site, making it easier for users to track the information. Allison says that within as few as “What makes apps so appealing to businesses is the speed and quickness by which managers and marketers can retrieve and analyze information. And many of the major apps already have developer platforms that allow businesses to modify the app to fit their needs without having to have one designed from scratch.” — Nat Finn, Internet marketing specialist for Golden Technologies in Valparaiso applications common on a laptop or desktop computer on a mobile device. Some of those programs, however, don’t translate well to small handheld devices, but in the past 12 to 18 months vast improvements have been made in modifying computer programs to make them compatible with iPhones and other similar devices. Allyson Kazmucha of Michigan City, a Purdue University North Central graduate, is working with her brother, Matt, and friend Cody Allison, also of Michigan City and a junior at PUNC, at developing a variety of apps for handheld devices. All three have “an avid fascination with technology.” “You can boil an app down to a computer program. It’s like when you log onto a computer, whatever you’re using, Microsoft Excel, Microsoft Word, it’s the same thing, but on a moveable level,” says Kazmucha. “People can take their office with them,” says Kazmucha, who works for a subsidiary of NiSource. An app the three have developed and marketed involves the warranty 42 five years, handheld devices could surpass laptops in terms of Internet use. “Your desktop computer won’t be obsolete, but pretty close to it,” says Allison. “We’re on the cusp of a major technology change right now. A lot more people are seeing the iPhone’s potential.” The only reason more people aren’t using handheld devices instead of laptops, says Kazmucha, is that for now it’s impossible to develop a chip small enough and powerful enough to do the same things as your desktop. Handheld devices have become a way of life for Tim Gropp, executive director of the Greater LaPorte Economic Development Corp. “It has become a necessary tool,” says Gropp. “I use it to e-mail my contacts and I keep it with me at all times. When I’m out of the office meeting with clients, I can use the GPS in the device and pull up maps so I can explain the lay of the land.” He’s organized the websites he uses with an app so he can streamline all of the various newspaper and magazine sites he visits into a single location. “If I had the right tools, I N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY could access my office computer,” says Gropp. “I decided to buy this so I wouldn’t have to haul my laptop around.” Golden Technologies in Valparaiso (www.golden-tech.com) is following what happens in app use and development closely. The Internet marketing and design firm is involved in creating apps of its own, says Nat Finn, Internet marketing specialist for the company. “Presently, we are working on a Web application that will synchronize Family Express’ gas prices into the popular smart phone app, Gas Buddy. The application will connect all 50 plus Family Express stores, get the latest gas price changes, then connect to Gas buddy and update their prices. “Basically, apps makes multiple functions simpler,” says Finn. “When the iPhone first came out, we bought one so we could start preparing for this. “Over the last six months we have seen a steady rise in client demand for mobile apps,” says Finn. “Fortunately, we have a great team who eats, sleeps and breathes technology and have been on top of the latest developments in mobile apps. “Over the next five to 10 years, mobile apps should see an increase in demand from business,” says Finn. “What makes apps so appealing to businesses is the speed and quickness by which managers and marketers can retrieve and analyze information. And many of the major apps already have developer platforms that allow businesses to modify the app to fit their needs without having to have one designed from scratch.” Luke Weinman IV, director of information technology for the South Shore Convention and Visitors Association in Hammond, has been involved in creating a mobi site. “An entire website is condensed to fit on a cell phone,” says Weinman, who adds that it’s faster for those who visit because they don’t have to download information. Weinman says it took three months SUMMER – FA LL 2010 technology to create the mobi site. With it, the South Shore CVA has put its entire 64-page visitors guide online, making it readable on handheld devices. “The reason we did this is for tracking information. We have no idea who is reading the magazine, but with this, we know where they’re logging on. We now know their name, whether they’re married, if they have kids and if they like boating and golf. We can target them with information and we can e-mail them about places and events they might find interesting, along with hotel and visitor information. “This is a living, breathing animal,” says Weinman. “The neat thing is that all of our partners now have access to the site without our input.” That kind of information is why Joshua Lybolt of Prime Real Estate in Schererville likes the use of apps. For the past 3½ months, the commercial real estate specialist has been involved with creation of an app that will list available real estate throughout the Chicago and Northwest Indiana area. With the app, instead of visitors just seeing Lybolt’s properties on the site, they can see the property of any real estate firm that’s a member of the Multiple Listing Service. “It’s not just a cell phone anymore,” says Lybolt. “It’s a handheld computer.” Five years ago, Lybolt says no one had any idea this kind of phenomenon was coming. Five years from now, he says it’s anyone’s guess where the industry will be. “We think it’s going to benefit the public. We can show available locations on a map and when they click on the pin, a picture and description of the property shows up. But with the app, now when they click on a pin from one company, two or three other properties for sale just a few blocks away from another company will pop up. Without this app, the public wouldn’t have known those properties were available.” That kind of access to information, says Lybolt, creates all kinds of interesting possibilities for business. n SUMMER – FA LL 2010 Your website doesn’t need rest. Put it to work 24/7/365! Call (866) 806-7127 today to set up a FREE Consultation. Learn how you and your website can Employ the Web and grow your business » Lead Generation » Social Media » Internet Marketing » and MORE... or leave us a note: info@golden-tech.com CHICAGO | THE REGION www.golden-tech.com Twitter.com/GoldenTech Facebook.com/GoldenTech N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 43 tourism www.in.gov/dnr/parklake/2965.htm or call 574/946-3213. courtesy of IDNR/Outdoor NOISY IN THE FALL Jasper-Pulaski Wildlife Refuge is a favorite stop for migrating sandhill cranes. continued from page 36 “The park department decided to enter into a business development because we knew there had to be a mechanism to sustain itself,” says Sandy Basala, superintendent of visitor services for the Lake County Parks Department. With 12 parks, she says something was needed to generate revenue. “Some people thought it would be too cold for a water park, but at that time, the Dells in Wisconsin were a major attraction,” says Basala. When the park opened in 1995, projected attendance was 140,000, but more than 200,000 people went through the gates. “In 2004, we almost doubled in size and we added ice skating in the winter,” says Basala. The attractions include a 500,000gallon, heated wave pool, an 800foot Bayou River Ride, the Play Zone for children, and Mayor Byrdovich’s Courthouse, a family play area. Deep River Water Park is at 9001 E. U.S. 30, Merrillville. For more information, visit www.deepriverwaterpark.com or call 800/928-7275. 44 Tippecanoe River State Park One of the best places for canoeists in Northwest Indiana is Tippecanoe River State Park in Pulaski County. Property manager Kevin Snyder says canoeists find Tippecanoe River a nice place to enjoy a summer weekend. “People love the trails and the wildlife they find here,” Snyder says, adding that river otters, beavers and eagles are common sights. “Of course, if you do come, make sure to bring some bug spray. The mosquitoes can be bad at times.” With more than 2,800 acres within the park, Snyder says there are 20 miles of hiking trails, 107 campsites with electric hookups and cabins to rent for $35 a night. “All you need to bring is a bedding and food,” he says. Last year, Tippecanoe River State Park attracted 200,000 visitors. “This is a really lovely place. It’s laid out pretty nice and it has a fierce following of folks who show up on a regular basis.” Tippecanoe River State Park is at 4200 N. U.S. 30, north of Winamac. For more information, visit N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY Old Lighthouse Museum Indiana’s only lighthouse museum is in Michigan City’s Washington Park. Its fascinating history includes the story of Harriet Colfax, one of a handful of women light keepers and who maintained Michigan City’s light for more than 40 years. Her logbooks were so detailed they are a part of the collection in the National Archives. Jackie Glidden, chief curator at the 152-year-old museum, calls it “a jewel.” “The thing people need to see is the Fresnel lens,” she says. “This is Indiana’s only federal lighthouse. People who come here are amazed at the quantity and quality of the material we have and how well things are done.” The Old Lighthouse Museum is on Heisman Harbor Road in Washington Park, across the parking lot from the U.S. Coast Guard Station. For more information, visit www. oldlighthousemuseum.org or call 219/872-6133. Studebaker National Museum Studebaker National Museum in South Bend is home to much more than classic cars. “People find it hard to believe that we have the largest presidential carriage collection in the United States,” says Petty Soderberg, assistant director of the museum. They were the presidential limousines of their day. The four on display were used by Abraham Lincoln, Ulysses S. Grant, Benjamin Harrison and William McKinley. They are among 120 horse-drawn wagons and carriages, automobiles and military hardware built by Studebaker from the 1860s to the 1960s on display at the museum. Studebaker, which started as a wagon maker, was the backbone of the South Bend and northern Indiana economy for a century before it closed in 1966. The Studebaker National Museum SUMMER – FA LL 2010 courtesy of IDNR/Outdoor GREAT PLACE TO CANOE Tippecanoe River State Park in Pulaski County. and the adjoining Center for History are at 201 S. Chapin St., South Bend. For information, visit www.studebakermuseum.org or call 574/235-9714. Other Sites to Consider Albanese Candy, 5441 E. Lincoln Highway, Merrillville (www.albaneseconfectionery.com or 219/7382333); Shrine of Christ’s Passion, 10630 Wicker Ave., St. John (www. shrineofchristspassion.org or 219/3656010); University of Notre Dame, 112 N. Notre Dame Ave., South Bend (www.nd.edu or 574/631-8638); 49er Drive-In, 675 N. Calumet Ave., SUMMER – FA LL 2010 Northwest Indiana Tourism Information Lake County: www.southshorecva.com or 219/989-7770 Porter County: www.casualcoast.com or 800/283-8687 LaPorte County: www.michigancitylaporte.com or 219/872-5055 St. Joseph County: www.exploresouthbend.org or 800/519-0577 Newton County: www.newtoncountyin.com or 219/285-0653 Starke County: www.explorestarkecounty.com or 877/733-2736 Pulaski County: www.pulaskionline.org or 574/946-3869 Indiana State Parks: www.state.in.us/dnr/parklake/index.htm Valparaiso (www.49erdrivein.com or 219/462-6122); Hoosier Valley Railroad Museum, 507 Mulberry St., North Judson (hvrm.railfan.net or 574/896-3950); Fair Oaks Dairy, 857 N. County Road 600 East, Fair Oaks (www.fofarms.com or 877/536-1194); Barker Mansion, 631 Washington St., Michigan City (www.emichigancity. com or 219/873-1520). n N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 45 RETIREMENT LIVING Enjoying the Golden Years Baby Boomers seek security and choice from their retirement communities. CONNECTING WITH RESIDENTS Holy Cross Village at Notre Dame Executive Director Steve Kastner often visits with current and prospective residents in the dining room. by Shari Held S ome Baby Boomers won’t have the financial means to relocate, but a growing number of seniors plan to brave Northwest Indiana weather and stay put. And retirement communities all over the region are gearing up to meet the anticipated demand and to provide the amenities Baby Boomers desire. “Savvy retirees are looking to stay close to not only family and friends, but to their trusted medical and financial professionals, places of worship, and favorite and familiar shops and restaurants,” says 46 Elaine Bradach, marketing director for Hartsfield Village in Munster. Hartsfield Village offers independent apartment homes with services, assisted-living apartments, assistedliving memory support and nursing care and rehabilitation. Trends in retirement living “People are looking for several things in retirement, but the number one I see is peace of mind,” says Laurie Mullet, CEO, Pines Village Retirement Communities in Valparaiso. “Security—whether it is due to their financial, environmental, physi- N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY cal, emotional or social situation. They also want to have choice and to be in control, plus the opportunity to do things in retirement living that they maybe didn’t have in their working life.” Mullet, a registered nurse, was hired initially by Pines Village to start a home health agency, and the organization is based on a homecare model. The main campus has 40 assisted-living apartments and 112 independent-living apartments. Nearby sister community Meridian Woods has 62 duplex homes and residents can receive all the services SUMMER – FA LL 2010 provided to Pines Village. All health care is provided through Pines Village home health division, which comes to seniors’ residences. “It isn’t always a change in health status that leads a person to move into a senior-living community,” says Stephen Bardoczi, senior vice president of Ministry Development, Franciscan Sisters of Chicago Service Corp. “Many times it is because seniors are no longer interested in fixing faucets, repairing furnaces, cleaning gutters, shoveling snow, mowing the lawn or raking leaves. A challenge that lies ahead is that the general population doesn’t always equate senior-living communities and active lifestyle.” Holy Cross Village at Notre Dame offers independent living, assisted living, nursing care and a dedicated wing for Alzheimer’s/dementia patients. One of its main attractions is the campus environment. “The college campus idea is one of the biggest trends right now,” says Susan Griffin, marketing director for Holy Cross Village at Notre Dame. “To be located near or even on a college campus, and all the things that come along with that— access to continuing education, the theatre, the arts, the lectures—is very appealing.” Griffin sees Baby Boomers are beginning to research retirement communities at an earlier age than other generations. “A lot of the Baby Boomers have helped take care of their parents and have helped investigate communities for their parents,” she says. “They have realized that the earlier they do it, the better the choices.” But not all Baby Boomers are ready to give up traditional-style living arrangements in favor of retirement communities. “Whether it’s traveling, playing golf or hanging out with family, the ‘lock-it-and-leave-it’ lifestyle is appealing to people of all ages,” says Ted Foster, developer of Stonebridge Villas at Edison Lakes, a community of ranch-style condos in Mishawaka. “Baby Boomers … want their own community with upscale SUMMER – FA LL 2010 amenities, which also has a large cross section of ages living within it.” Multiple levels of care Many retirement communities, such as Franciscan Communities, a division of the Franciscan Sisters of Chicago Service Corp., offer a full spectrum of care. “The best benefit of a continuing care retirement community (CCRC) is that residents can move from one level of care to another based on their needs, but remain in the security of comfortable and known surroundings,” Bardoczi says. In general, seniors in independent living live in homes or apartments near other seniors and often have access to activities, facilities and programs offered by the retirement community. Assisted living is for seniors able to live independently provided they receive help with certain daily activities such as meals, housekeeping, bathing or medication management. The next level is nursing care. Here seniors are provided with 24-hour nursing care, usually in a nursing home environment. Many retirement communities also have units devoted to Alzheimer’s/dementia patients. Targeting the right community Since most people plan to make the move to a retirement community their last, it’s especially important for them to get it right the first time. Retirement communities are skilled at helping seniors determine when to make the move. “I always ask the question, ‘Do you envision the next five to seven years of your life looking significantly the same as the prior five to seven?’” Griffin says. “Nobody has a crystal ball, but we know that the challenges only increase with time. It doesn’t get any easier to close down a large house and right-size a move into a community; it only gets more difficult.” She says seniors want to know if they will receive priority access to different levels of care within the community if and when they need it. They also are interested in life enrichment programs and whether they will be mentally challenged by them. Bardoczi has a list of questions that covers the gamut of the retirement community experience, including: What does the community look like? Do the employees look helpful? Does the community appear active with different programs and activities taking place? Does the community have the types of amenities you are seeking? How is the dining room and dining staff service? Are there a variety of items to choose from? Are pets allowed? Does the community look clean? Does it have a pleasant smell? Does it look new or does it appear old and run-down? He also suggests asking residents what they like and dislike about living in the community. Do they consider staff friendly and helpful? Do they consider their quality of life to be good? Does the community direct its residents’ lifestyles to be as independent as they want to be? “About 77 million Baby Boomers will soon be retiring—many in good health— and looking for a lifestyle that combines intellectual, physical, social and spiritual wellness opportunities,” —Stephen Bardoczi, senior vice president of Ministry Development, Franciscan Sisters of Chicago Service Corp. N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 47 met,” she says. “It is also important to find out about the frequency of turnover with those staff. Our seniors do not all adjust to change well, and to have new people in and out on a daily basis can be very confusing and overwhelming to them. Finally, I would ask at what point the facility can no longer meet the needs of the resident, and what would be their recommendation for the transitional step at that time.” Settlers House cares for people from independence through total dependence provided they are not a danger to themselves or others. © 2009 Aran Kessler – www.kesslerphoto.net LISTENING TO BOOMERS Laurie Mullet is CEO of Pines Village Retirement Communities in Valparaiso, which added dining options, a computer lab and other amenities in response to surveys of potential residents. “Ask the staff about ownership or sponsorship,” Bradach says. “Is it a large corporation with multiple locations? Is it privately owned? Is it sponsored by a church or hospital? Ask about all costs, contracts and billing methods.” 48 Susan L. Roberts, residence director, Settlers House in LaPorte, which recently received a deficiency-free survey, suggests asking for state survey results. “I would ask how many caregivers are present to ensure the needs of the residents are being N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY Preparing for the Baby Boom generation “About 77 million Baby Boomers will soon be retiring—many in good health—and looking for a lifestyle that combines intellectual, physical, social and spiritual wellness opportunities,” Bardoczi says. “That is why our communities offer continuing education classes, fitness centers, cultural and recreational trips, mealtime choices and Mass and other church services.” Pines Village completed a $10 million renovation last October. In response to studies on what Boomers want, it removed the boundaries separating people in different levels of care, added more laundry rooms and public space, four additional dining options and a computer lab with Skype capability. Griffin says Baby Boomers will also want more options in entry fees and monthly fee structures. “I think communities in general need to look at containing costs to be able to continue to offer options that the Boomers will be able to afford,” she says. “The generation that is in communities now were very good savers. I don’t know that Boomers were as good at saving.” Bradach sees a big demand in upgrades in all aspects of retirement. “The generations that are now being served, The Greatest Generation and The Silent Generation, while appreciating fine accommodations and SUMMER – FA LL 2010 RETIREMENT LIVING services, on the whole see these as luxuries,” she says. “The Baby Boom Generation is expected to view these not as luxuries, but as necessities.” Growth in retirement communities anticipated “Is this expected to be a growth industry?” Mullet asks. “Yes. Statistics show the Baby Boomer population is the largest population. However, I think that there will be many different levels of retirement services, and home care will be one of them.” Bradach says Hartsfield Village, which is situated on 38 acres, was designed for expansion to meet the anticipated needs of the Baby Boomers. While everyone seems to anticipate that this is a growth industry, no one knows how it will play out. Demand could rise rapidly as Boomers decide to enter CCRCs early or it could be a delayed reaction. “I believe that the Baby Boomers, for the most part, are living healthier lifestyles, and will be much older when they come into senior housing,” Roberts says. “Most of them are where they are today based on good and sound decisions. They will not look for their children to make the decisions for them; they will make the decisions that affect their future. With our current economic situation, most people moving to communities are not doing this because they want to, but because there is a need.” Spillover into other industries Residential housing is one area that is expected to benefit from this phenomenon. “No question,” Foster says. “We believe that we are perfectly positioned to benefit from the large inflow of Baby Boomers.” The increase for the home health care industry is expected to be substantial. “I believe that home health care will see a surge in activity as the aging population exhausts every avenue of remaining in their home and independent as long as possible,” Roberts says. “Home health care also benefits from the growth in the assisted-living population as the addition of their services that are reimbursed by Medicare can help to reduce their out-of-pocket expenses.” One economic sector that may also see an increase is, surprisingly, technology. “Technological advances make reaching out to Boomers easier,” Bardoczi says. “Boomers are purchasing electronics at record pace as well as being the driving force behind the increasing popularity of social networking sites.” n A 20% Savings in your health insurance cost can boost your net profits by 4%. It pays to review your benefits package every year – but who has the time? We do the work for you, so you can spend your time doing what you do best – manage your company. With 30+ years of experience, we offer the insight and relationships needed to secure the best possible, cost effective benefit solutions. DID YOU KNOW • Other employers may be obligated to pay part of your health insurance costs? • Consumer Driven Health products may REDUCE your costs? • Changing your Prescription Drug benefit to save money may cost you more? • On-site health screenings may SAVE you MONEY and SAVE an employee’s LIFE? • You can base employee contributions on tenure with your firm thereby reducing your costs while rewarding long-term loyal employee’s? Let us manage your benefits, SO You can manage your company Matthew H. Glaros Willis H. Glaros, RHU Owner, Registered Health Underwriter 219.322.1556 Visit us at www.EBSinsure.com SUMMER – FA LL 2010 N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 49 Advice retirement planning The Time to Plan is Now expenditures is a critical first step in planning for retirement. Investment returns, health insurance costs, tax and inflation rates are all important elements of evaluating your retirement income strategy. Timothy D. Rice A s traditional pensions have slowly disappeared from our workplace, the importance of retirement planning is now greater than ever. The volatility in the financial markets over the last decade has caused many people to adjust their retirement goals and for some, they have become frustrated and chosen not to plan at all. In April 2010, the Employee Benefit Research Institute survey found that only 16 percent of workers were “very confident” they would have enough money for a comfortable retirement. What are some of the things you should be thinking of right now? First, calculate your retirement “income replacement ratio.” Many articles state that retirees should target 70 percent of their final working years’ income as their income replacement ratio. In our experience, we have found that many retirees need 100 percent of their final pay in retirement. Obviously, having a detailed accounting of your monthly SUMMER – FA LL 2010 Social Security For many of you, Social Security will provide for a portion of your retirement income. We still see investors focus on retiring at age 60 or 62, when in reality the age that many should be considering retirement is when they begin receiving nonreduced Social Security benefits. For example, if you were born in 1960 or later, the earliest you can begin receiving full Social Security benefits is 67 years of age. Careful consideration should be given to working to a later age in order to increase the monthly income from social security. Workplace Retirement Plan Your workplace retirement plan still remains one of the easiest ways to save for your retirement. Are you fully maximizing the amount of your employer’s match? Are your investments appropriately diversified in regards to your time horizon and risk profile? If the Roth 401(k) deferral option is available in your plan, have you evaluated whether it makes sense for you to utilize this option? These are just a few of the challenges that currently exist in workplace retirement plans and they can all be solved through more thoughtful planning by plan participants. For example, we are seeing adoption rates over 50 percent for the Roth 401(k) deferral option in plans when participants are properly educated on the benefits, yet many plans still do not offer this option. Roth Conversion Opportunity Many are familiar with the benefits of establishing a Roth IRA, however, they may have been excluded from participation due to the income limits. In 2010, investors have a unique opportunity to convert traditional Individual Retirement Accounts (IRA) into Roth IRA accounts regardless of income. Additionally, those converting can choose to pay the income tax due on the conversion over the 2011 and 2012 tax years. An important consideration is whether you have the liquid funds available to pay the taxes due on the conversion. This opportunity may make sense for many investors, but we encourage you to carefully evaluate this decision with your tax and financial professionals. Develop and execute your financial plan and strive to remove the emotion from the planning process. Although the volatility in the financial markets can cause unease, a comprehensive plan of action to help you obtain your retirement objectives will help you to focus on the end result and not short-term fluctuations in the market. Remember, the best time to plant a tree was 30 years ago, but the second-best time is now. n Timothy D. Rice, AIF, is president of Lakeside Wealth Management Group LLC. He is a founding lecturer of The Retirement Advisor University at UCLA Anderson School of Executive Management and was named one of the 300 Most Influential Advisors in Defined Contribution by 401kwire. com and the DCP Institute in 2009. N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 51 Economic Development Innovative Freight Systems Intermodal project in Kingsbury will link region to the world. by Don Babcock F or Northwest Indiana residents, it may be hard to imagine that a new, highly competitive avenue for delivery of products to our Southern coasts, Eastern coasts and world could be right in our own backyard. And it’s the truth. The ICS Logistics project in LaPorte County will be a gamechanger. Michael Breen, director of the international department of the Jacksonville Regional Chamber of Commerce, describes LaPorte County’s intermodal project as a way “to connect the heartland to the southland.” Breen has high praise for LaPorte County as a major transportation hub that could lead to the creation of some 130 permanent jobs and 500 construction jobs by mid-2011. Debbie McDowell, director of ICS Logistics; Erin Laguio, market manager for CSX Transportation; Alberto Cabrera, director of the Jacksonville Port Authority; and Breen announced details of an agreement that will create the ICS Inland Logistics Port at Kingsbury. Critical components include a $50 million warehouse/ distribution center and a rail connection to the CSX Transportation rail line on the southern border of the industrial park. ICS Logistics, a third-party logistics company, is an asset-based supplychain solutions company, provid- 52 GAME-CHANGER Rail services by CSX and the Chicago South Shore & South Bend Rail lines would support rail freight from the Chicago region. ing transportation, warehousing and maritime related services to national and international customers in a variety of industries, including food manufacturing, retail grocery, foodservice, forestry, steel and metals. The company has targeted Kingsbury as the potential location for a 458,000-square-foot warehouse. It will include 29,677 square feet for pallet operations, along with 15 rail spurs and 30 truck doors. Once ground is broken, McDowell says, the warehouse should be open within 12 months. “This is important to both our regions,” McDowell says. “We provide connectivity between ships, trains and trucks.” ICS employs nearly 700 and provides transportation and warehouse services in Jacksonville, Florida; Mobile, Alabama; and New Orleans. The plan initially calls for one weekly highspeed dedicated unit train to be operated by N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY CSX Railroad from the ICS Inland Logistics Port at Kingsbury direct to the facility in Jacksonville. The train will be able to handle a variety of products in any size and quantity. ICS currently handles product for small businesses supplying retail giant Walmart. ICS targets its service to small companies, many valued at $1 million or less, because they don’t have the transportation network to serve major companies such as Walmart. Additionally, the facility in Kingsbury will allow companies to use rail without the hassle of going through the crowded Chicago rail market. Part of the service at Kingsbury will be a transload facility that transfers palletized freight from truck to rail, rail to truck, and to warehouses. In the second phase of the planned service, ICS will provide weekly dedicated service to Port Elizabeth, New Jersey, and Port Manatee in Tampa Bay, Florida. The ICS warehouses will store and stage goods for export to these ports for distribution throughout the eastern United SUMMER – FA LL 2010 States, a market that includes more than 71 million people. Rail service by CSX and Chicago South Shore & South Bend Rail lines will support rail freight from the Chicago region as well. The LaPorte County Economic Development Alliance, a joint effort of LaPorte and Michigan City economic development corporations, is leading the charge in bringing this project to fruition. Tim Gropp (executive director of the Greater LaPorte Economic Development Corp.) and John Regetz (executive director of the Michigan City Economic Development Corp.) work cooperatively to promote this opportunity. And they have been spreading the word. More than 80 end users, elected officials and interested business people from Indiana, Illinois and Michigan heard the positive message about Northwest Indiana at a recent seminar on the distribution triangle and market accessibility to be created with the addition of the Kingsbury Industrial Park. The benefit for the Midwest, says McDowell, is that the transload and unit train services will speed delivery of imports to and exports from northern Indiana, southwest Michigan and the Chicago area. The process will cut several days off the supply chain and open up world markets through the port access. It will also lower freight costs and delivery/production times for industry and commerce in the region. “Landing this project in Northwest Indiana, specifically in LaPorte County, is based on our assets of location, workforce, infrastructure, affordability and access to markets,” says Gropp. Regetz concurs: “Bringing business to our region, regardless of the community it decides to call home, benefits everyone with jobs, income and opportunity.” n Don Babcock is chair of the Northwest Indiana Forum’s Managing Board of Directors and the LaPorte County Economic Development Alliance. Babcock is also the director of economic development for NIPSCO. SUMMER – FA LL 2010 The Illiana Expressway Driving into the future with higher productivity, lower costs. I ndiana Gov. Mitch Daniels and Illinois Gov. Pat Quinn met at the Lansing Municipal Airport in early June to sign a memorandum of understanding keeping the Illiana Expressway project moving forward. “We are pleased that governors Daniels and Quinn have each taken action to get this long overdue project moving forward,” says Mark Maassel, Northwest Indiana Forum president and CEO. “We greatly anticipate this new asset as we work to attract capital investment and job creation in Northwest Indiana while also striving to improve the environment by avoiding the impact of idling trucks on congested roads. Indiana and Illinois legislators should be applauded for their support of this extremely important addition of infrastructure in our region.” Both the Indiana and Illinois legislation identify public-private partnerships (the ability for the state to own the land and a private investor to build the roadway) as a way to expedite the Illiana’s development (see Viewpoint article on page 64 for more about public-private partnerships). With a bi-state effort, the impact of the Illiana will be significant: 2,300 jobs, income of $237 million, gross regional product of $201 million and output of $475 million. In addition, the highway is expected to ease traffic on the Borman Expressway and create $6 billion in projected economic development. Efficient transportation systems in Northwest Indiana are essential for lowering transportation and production costs while enhancing productivity and profits. Efficient transportation systems are also essential to maintaining and enhancing our environment. Both are real benefits for attracting new industries and retaining existing companies. As the regional economic development organization and the voice of business leadership, the Northwest Indiana Forum realized the importance of this roadway infrastructure and worked with other regional partners and elected officials to facilitate a positive outcome for Northwest Indiana, without cost to Indiana taxpayers. People and partnerships foster progress, and the passage of the Illiana legislation is just one more example of working together for the future of the region. n N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 53 It looks like it’s clearing up ahead. JOB CREATION Asian Carp Update CONSUMER CONFIDENCE Intermittent shipping interruptions are expected. 2011 ECONOMY Duane King © 2010 A Insuring NW Indiana for over 70 Years • Apartments • Auto Dealers • Auto Repair • Churches • Condominiums • Contractors • Manufacturing • Non Profits • Public Entities Michigan City 219.879.4581 • Restaurants • Retail • Schools • Trucking t Voted baegsency insuranbcuesiness for in a row six years usiness LaPorte 219.362.2113 www.genins.com 54 N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY t Indiana B Northwes rl y Readers Poll Quart e 006, 2007, 2005, 2 09, 2010 2008, 20 Valparaiso 219.464.3511 s reported in the media, Asian carp have been found in multiple inland waters such as those near Garfield Park, Lincoln Park and McKinley Park in Chicago as well as Lake Calumet within the Chicago Area Waterways System (CAWS). The inland waters have not seen a reduction of fish species as is feared when Asian carp are present. Work continues to investigate the CAWS for the presence of the Asian carp in conjunction with capture and transport management activities. Though it is not anticipated that the CAWS will be closed for a repeated application of the toxicant, Rotenone, intermittent shipping interruptions are expected to occur. Affected businesses and recreational boaters continue to participate with the regulatory agencies in these efforts. The Indiana Department of Natural Resources is actively studying Indiana rivers where Asian carp have been found and taking action to install temporary measures to minimize migration. n Representing Hastings Mutual and many other ne companies. SUMMER – FA LL 2010 World’s First ISO Certified... Working Well is the first occupational health care provider in the world to receive accreditation from ISO 9001:2008. This certification demonstrates our commitment to providing your business and employees with the highest quality of care. Our primary goal is to keep your employees and your business Working Well . We have five convenient locations and five after hours facilities to serve northwest Indiana and southwest Illinois. “ WorkingWell is top of the line! Overall, a nice system, very classy and sophisticated. The BEST I HAVE EVER SEEN. “ —Dale Kramer, ISO 9001 Auditor Call today to learn how your business can benefit because of ISO 9001:2008. 866-552-WELL(9355) RATED among the BEST in the nation ® RATED THE among theCERTIFIED BEST in the nation ONLY OCCUPATIONAL HEALTH PROGRAM IN INDIANA Crown Point • Hammond • Michigan City • Munster • Valparaiso Dining Amore Ristorante Italian downstairs, martinis and sushi upstairs. by Alison Skertic T N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY SUMMER – FA LL 2010 shawn spence shawnspence.com 56 of the fish. There was no problem here, though. The fish was the perfect consistency. And how do you make a great fish even better? Don’t skimp on the portions. A dozen perch filled the plate. Served with steamed green beans and the house Vesuvio potato (a roasted potato with a bit of a garlic taste), this was a satisfying meal. I was in the mood for steak, and chose the 12-ounce prime rib (there’s a 16-ounce version for the heartier appetite). An excellent cut of meat, not too fatty and cooked exactly as I’d requested. I chose the grilled asparagus and risotto to complement this nice cut of meat. We ended with some great dessert selections. Our daughter chose the chocolate cheesecake, a portion that was big enough for two. Slightly smaller, but just as wonderful, we chose two cupcakes—a red velvet and vanilla bean. When we saw cupcakes on the menu, we wondered why more restaurants don’t offer this sort of dessert for those who want something to go with their coffee but can’t take on a whole piece of cake. The cupcakes were light, tasty and just the right size to top off a great meal. Executive chef Carl Lindskog was formerly head chef at Paparazzi’s in Valparaiso, a popular restaurant that has some of the same ownership at Amore. Lindskog was also the chef and co-owner of Café 444, a terrific restaurant in Gary’s Miller neighborhood that never generated the level of business it deserved. He has worked in the kitchens of some of Chicago’s best restaurants, including Spago and Nick & Tony’s Chophouse. In developing the menus for shawn spence shawnspence.com he Crown Point square is well known for its small-town feel, with a bevy small antique shops, unusual stores and eateries surrounding the historic Courthouse Square. Now you can add a chic Italian restaurant and upscale martini and sushi bar to the mix of places to visit on the square. Amore Ristorante opened recently in the space formerly occupied by Chicago’s. The newcomer is really two restaurants in one: Amore is downstairs, while upstairs is the 109 WAS CHICAGO’S, NOW AMORE AND 109 LOUNGE Lounge, a 21-and-over martini Server Charlotte Penzuto with vegetable tempura and spicy lobster maki roll. bar and sushi restaurant. We had our teenage daughter There’s no smoking in the restauwith us on a recent visit, so heading rant. Although there was no enterupstairs to the 109 Lounge wasn’t an tainment the night we visited, there option. But our waitress let us know is a center stage near the back of the we could still order off the sushi restaurant that is visible from both menu if we were interested. One look Amore and the 109 Lounge. at the interesting selection of choices At our waitress’ suggestion, we on the Amore menu, though, and began with a prosciutto-wrapped we decided to save the 109 Lounge’s shrimp appetizer. A generous servofferings for another day. ing of six plump shrimp, this tasty Our waitress was knowledgeable, treat is served with a balsamic glaze detailing the day’s specials, explain- that really tied together the ham and ing how they were prepared and shrimp flavors. For dinner, our daughter chose their price. Moments after she left with our drink orders, a basket of the lobster- and crab-stuffed ravioli, warm, crusty bread was placed on served with a tasty saffron lobster our table along with a dish of olive cream sauce. The ravioli were exquioil topped with freshly grated par- site, with a melt-in-your-mouth consistency and just the right combination mesan cheese. Although the restaurant was busy of lobster and shrimp. These were on the Friday night we visited, the really tasty and worth a return trip. atmosphere at Amore is relaxing We learned later that this is among and we never felt rushed. Smooth Amore’s most popular entrees. My husband chose the lake perch, jazz was piped in, but it was never so loud we couldn’t talk. The feeling prepared with a light breading and inside is very family-friendly. The tin cooked in butter. In the hands of a ceiling and original brick along one less skilled chef, the butter or breadof wall give it a very cozy feeling. ing can easily overpower the taste Chic Italian, martinis and sushi Executive chef Carl Lindskog at Amore Ristorante in Crown Point. Amore, his goal was to offer a fine dining Italian experience, he says. “We’ve really focused on the higherend meats—the bone-in rib eye, the strip steak, more variety in the tenderloins,” he explains. We spoke with Lindskog and coowner Barbereen Sexton a few days after our visit. The goal was to give visitors the same feeling they have when visiting some of the steakhouses in Chicago, she says. When she and other owners purchased the building at 109 Joliet St. in Crown Point, Sexton says, she “remembered back 20 years ago when they had both floors busy and they were both popping.” When deciding what type of resSUMMER – FA LL 2010 taurant to open, she says she felt “there was really a need for a nice sushi place and a nice Italian restaurant. Two places together, but with very different feels.” Drawing in her experience as an interior designer, she wanted to give both restaurants and upscale look while keeping them comfortable and inviting. Both Amore and its upstairs counterpart make use of long wooden bars. Café 109’s is from the 1920s, while Amore’s is from the 1930s. “They’re absolutely beautiful,” Sexton says. She co-owns the restaurant with Kent Blankenship, Joe Repay and Larry Kolodziej. Sexton says she wants visitors to come away with the same feeling they have when visiting some of Chicago’s restaurants. “Why drive downtown and pay the high prices, the high prices for parking, when you can come to downtown Crown Point? We have the same quality of food, the same atmosphere and same quality of entertainment.” Amore, 109 W. Joliet St. on the southern end of the Crown Point Square, is open from 11 a.m. to 10 p.m. Monday through Thursday. It remains open until 11 p.m. on Friday and Saturday, and it closes at 9 p.m. on Sunday. For reservations, call 219/663-7377. n N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 57 sports DEFENDING THE REGION Chicago Bears’ Lance Briggs (55), Mark Anderson (97), Nick Roach (53) and Brian Urlacher (54) swarm a Pittsburgh Steeler running back last year at Soldier Field. Bill Smith, courtesy of the Chicago Bears NFL Rivalry Bears and Colts battle for Northwest Indiana loyalties. by Rick A. Richards S uper Bowl XLI on Feb. 4, 2007, tore at the region’s football loyalties. Its fans have long been loyal to the Chicago Bears, but it’s also home to a growing number of Indianapolis Colts loyalists. That game had the attention of the entire region, and when the Colts 58 defeated the Bears 29-17, it gave Colts fans temporary bragging rights in the region. Still, fans of the stylized “C” of the Bears dominate the landscape—on flags, hats, sweatshirts and bumper stickers. But the fact that the blue horseshoe of the Colts is becoming a more N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY common sight shows the importance of Northwest Indiana to both teams. It no longer matters that Northwest Indiana has historically been thought of as Bears territory. The Indianapolis Colts have increased their presence in the region, bringing team officials, players and cheerleaders to high school games and other events. SUMMER – FA LL 2010 Both teams have a storied history in the NFL, with the Bears entering their 91st season as one of the league’s original franchises. And even though the Colts are still viewed by some as new to Indiana, the franchise has been a Hoosier fixture for 26 years after its move from Baltimore on March 29, 1984. In the modern era (since the NFL and AFL merged), each team has won the Lombardi trophy given to the Super Bowl winner—Chicago in 1985 and the Colts in 1971 and 2007. Both team also won NFL championships before the merger—Chicago eight times and the Colts twice. Through the years the Bears have produced such hall of fame players as Dick Butkus, Gale Sayers, Walter Payton, Bill George and Mike Singletary. The Colts have an illustrious past, too, with such names as John Unitas, John Mackey, Raymond Berry and Alan Ameche. There are plenty of football fans in Northwest Indiana who would like nothing more than to see a rematch of the two teams in the next Super Bowl. That dream has some describing the upcoming season as “unfinished business” for both teams. Chicago finished last season with a 7-9 record, well below expectations. In fact, the Bears haven’t made the playoffs since their Super Bowl loss against the Colts. The Colts, meanwhile, wrapped up their 57th season in the NFL with a 14-2 record. It was successful in every way but one—they lost the Super Bowl to the New Orleans Saints, 31-17. Both teams are looking to improve. For the Bears, nothing short of a winning season and advancing into the playoffs will do. For the Colts, anything less than a Super Bowl trophy will be considered a failure. With expectations high for both teams, it’s understandable that both are looking closely at Northwest Indiana as a place to build their fan base. “It’s a good market for us,” says Chuck O’Hara, director of marketing SUMMER – FA LL 2010 for the Colts. “It’s had a lot to do with the success of our team.” The Bears, however, are not taking the region for granted or conceding anything to the Colts. “We look at Northwest Indiana as important to us as Naperville, Ill., or Lake Forest, Ill.,” says Scott Hagel, senior director of corporate communications for the Bears. “Absolutely we see it as a part of the Chicagoland area.” The region has long been an important area to the Bears. There’s even a reference to the Chicago Bears in the classic holiday movie “A Christmas Story,” which is set in Northwest Indiana. The dueling marketing efforts of Strong. Stable. Local. Personal. At 1st Source Bank, we specialize in helping businesses with all their financial needs. Our dedicated, knowledgeable bankers get to know you and your business for the long-run. We offer guidance and advice — keeping your best interests in mind. Let us help your business grow. Call Erik Back, 219 476-2635. 1stsource.com 14 Indiana Avenue, Valparaiso 476-2971 N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 59 RUSHING INTO TRADITIONAL BEARS TERRITORY Increased presence for the Indianapolis Colts, including Kelvin Hayden, Gary Brackett, Fili Moala and Antoine Bethea, battling the New York Jets last year. the Bears and Colts underscore the drive by teams for fans, particularly in places where loyalties overlap. To the north of Chicago, with Wisconsin not quite 90 miles away, the Bears compete with the Green Bay Packers, and southeast of Indianapolis, the Colts go head-to-head for fans with the Cincinnati Bengals. That’s why having a presence throughout a region—even in an area that might be considered the fringe of a team’s fan base—is important, says O’Hara. “In Northwest Indiana, we bring in a couple of players or cheerleaders for Colts in Motion,” O’Hara says of the team caravan that travels around Indiana trying to fire up fans. The most 60 recent trip for Colts in Motion was to Elkhart, but in the past it has visited South Bend, LaPorte and sites in Porter and Lake counties. At one time the NFL created a “halo” around what was to be a franchise’s fan base and no other team was allowed to promote within it. Teams still can’t do that, but in areas such as Northwest Indiana where there is an overlap of loyalties, those rules don’t apply. “People are so eager to touch the franchise,” says O’Hara, adding that he’s seen “a whole lot of flags, jerseys and stickers” with the Colts horseshoe across the region. The irony for O’Hara is that he grew up a Bears fan. “I didn’t become N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY Courtesy of the Indianapolis Colts a Colts fan until (Mike) Singletary left the Bears.” Singletary, whose last season with the Bears was 1992, is now in the NFL Hall of Fame and is coach of the San Francisco 49ers. In the short term, O’Hara says Colts in Motion events bring attention to the team, but in the longterm, it’s about creating fans. “We’re dealing with generational issues,” says O’Hara. “To generate a fan base you can’t forget about Northwest Indiana. We’ve got kids who’ve only known the Colts as a 12-win-a-year team. It’s grow or die. We want them to remain with the team when it’s 6-10, too.” Hagel sees the Chicago Bears as an entity that unites Chicago and its SUMMER – FA LL 2010 sports Chicago Bears For ticket and team information, visit chicagobears.com. (All seats in 61,500-seat Soldier Field are sold out for the 2010 season, but additions to the waiting list are accepted with a $100 nonrefundable deposit.) ours and we are very active in that area.” Hagel points out that area includes Northwest Indiana. Of the 61,500 seats in Soldier Field, Hagel says all are sold and that between 4 percent and 5 percent of those season tickets are in the hands of Northwest Indiana fans. “We are very proud of our fan base,” says Hagel. “We have season ticket holders in all 50 states. Most of them are from Illinois, but second is Indiana.” The Colts do not have information on how many Northwest Indiana fans have season tickets, but O’Hara describes it as “a sizeable number.” n Training camp opens July 30 at 3 p.m. at Olivet Nazarene University in Bourbonnais, Ill., and ends Aug. 19. Admission is free. Indianapolis Colts For ticket and team information, visit colts.com. (All seats in 63,000-seat Lucas Oil Stadium are sold out for the 2010 season, but additions to the waiting list are accepted with a $150 non-refundable deposit.) Training camp opens August 1 at 1 p.m. at Anderson University in Anderson, Ind., and ends Aug. 18. Admission is free, but Anderson University charges $10 for parking. outlying suburbs, including Northwest Indiana. The team’s branding campaign this year is “One City. One Team.” It’s a spin on Major League Baseball in Chicago, where the city’s loyalties are split between the Cubs and White Sox. But, Hagel points out, once football season starts, everybody is a Bears fan. The team has invested heavily in billboard advertising with that slogan, particularly south of Interstate 290, an effort that targets south suburbs and Northwest Indiana commuters. Unlike the Colts, Hagel says the Bears don’t do caravans. Instead, he says, the Bears will work with its corporate partners who are involved in various promotions and events throughout the city and suburbs. “Through our corporate partners players and team officials are always attending events and meeting with fans,” says Hagel. “We see the area 75 miles north of Soldier Field and 75 miles south of soldier Field as SUMMER – FA LL 2010 N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 61 GIBSON WOODS, LAKE COUNTY © CHRISTOPHER JORDAN www.nature.org/indiana Working in communities, with businesses, organizations, agencies and individuals, The Nature Conservancy protects irreplaceable lands and waters worldwide. We’d like to thank the members of our Corporate Council for the Environment. The Corporate Council is a group of environmentally concerned corporate citizens who share The Nature Conservancy’s vision to save our natural heritage, here in Indiana and all over the world. To learn more about our Corporate Council, contact Chuck Adams at (812) 325-7103 or cadams@tnc.org. CORPORATE GUARDIANS ($10,000 and above annually) CORPORATE CONSERVATORS ($2,500 - $4,999 annually) BizVoice Magazine Dow AgroSciences Indianapolis Business Journal MediaSauce Northern Indiana LAKES Magazine Northwest Indiana Business Quarterly AEP Indiana Michigan Power AIT Laboratories, Inc. Cummins Inc. Enbridge Inc. Endangered Species Chocolate Company Evansville Business Journal Evansville Business Magazine Evansville Courier & Press Indianapolis Power & Light Company ITT Educational Services Johnson Ventures, Inc. Marion Chronicle-Tribune The New Albany Tribune & The Evening News Old National Bank OneAmerica Financial Partners ProLiance Energy, LLC Rolls-Royce Corporation Samtec Taft Stettinius & Hollister LLP Wild Birds Unlimited F.A. Wilhelm Construction Company List current as of 7/9/10 CORPORATE PROTECTORS ($5,000 - $9,999 annually) AM General Barnes & Thornburg Business People Magazine Duke Energy Eli Lilly & Company Foundation Goelzer Investment Management NIPSCO Petroleum Traders South Bend Tribune Subaru of Indiana, Inc. Toyota Motor Mfg. Indiana Vectren Corporation CORPORATE ASSOCIATES ($1,000 - $2,499 annually) Alcoa, Warrick Operations American Water Company Baker & Daniels BioStorage Technologies Coca-Cola Bottling Company DeFur Voran LLP Eco Logic FESCO – Fire Equipment Service Co. First Merchants Corporation Flanner and Buchanan Don R. Fruchey, Inc. The Herald-Press Heritage Financial Group Hoosier Energy Rural Electric Cooperative Ice Miller LLP Lake City Bank Mead Johnson Nutrition Muncie Power Products NiSource Peine Engineering Company PIP Printing of Columbus & Bloomington Raytheon Company Roche Diagnostics Snell Real Estate Evaluation Company Advice INTERIOR DESIGN Image Talk Choosing a designer for your office makeover. Y ou’re tired of looking at the same old carpet. The oncehip furniture set is still comfortable, but the word “frumpy” comes to mind. And new paint colors sure would perk up the place. If you’re like many business professionals, you hear the phrase “interior designer” and you’re poised to hit the panic button: What’s it going to cost? Will the designer listen to what we want, or will he or she dream up some futuristic or fuddy-duddy Patti Tritschler design that doesn’t fit our image? Is the process going to take forever, with endless rounds of revisions and nickel-and-diming? The truth is, your office space is analogous to your business attire. It creates a first and lasting impression for your image—and people today are particularly attuned to the environments in which they work, shop, dine and purchase services. Whether or not you want to be judged by your brand, your potential clients and employees are absorbing information about you based on logo design, color palette and a whole range of subtle factors. An interior design firm specializes in how to make the most of what you have, and can often be a more reasonable investment than you expect. (You’ll also rest assured that the furniture, finishes and equipment selected will not only fit your needs, but comply with local and national code requirements.) When you start your search for potential interior design vendors, the first item to SUMMER – FA LL 2010 look for is National Certified Interior Design Qualifications (NCIDQ). This certification assures that the designer you are working with has a depth of education and experience, and has passed the NCIDQ exam. Today, to determine how many revisions to the design are included, and what the additional fees are for revisions outside of the proposal. Once you have the space designed, you’re ready for the action Your office space is analogous to your business attire. It creates a first and lasting impression for your image. sustainable design is an increasingly important selling point; here, the qualification you’re looking for is LEED AP, which means your designer has passed the Green Building Certification Institutes exam. Most consultations start with an objective first-impression evaluation of your existing space. Perhaps your point of entry hasn’t been updated in the past five or 10 years, and could use a reformatting of the traffic flow. Maybe a new paint palette, re-upholstery of your seating, new art or new carpet are in order. An experienced interior designer will also see things that you no longer notice—but your clients might. The next step is determining a budget and enlisting the selected design firm to propose a few options within your budget. Interior design firms today have access to numerous design programs that enable you to see your space in virtual 3D renderings. What you see is what you get, before you invest! While seeing the images on screen is exciting, don’t get too caught up without knowing the scope of what’s included in the fee schedule. A formal proposal outlining the work to be performed, timelines and fees should be provided to you before the project begins. Be sure steps of selecting your furnishings, ordering product, ensuring delivery, overseeing installation and negotiating any quality issues. You could handle some or all of those steps yourself, but you might consider asking your design firm for a turnkey package. There are other advantages to this route: By engaging the design firm with a furniture budget, for example, you ensure that product quality aligns with design quality. With a costplus agreement, you’ll get the added value with the confidence that they’re not just selling a particular manufacturer’s products. The final success factor is a comfort level with the design firm you choose. Interior design isn’t a one-way road—it should be a partnership that allows for creativity, constructive criticism and open communication. Ideally, the makeover process should make you feel confident as well as help you look your best, from the time you sign the contract to the moment the last coat of paint has dried. n Patti Tritschler is president of Interior Image Group, a commercial interior design studio located in Dyer. Her business is certified by the Women’s Business Enterprise National Council. N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY 63 Viewpoint Partnering to Pay for Infrastructure With federal funds waning, expect to hear more about the “P3” option. G ridlock persists in Washington over reauthorizing the nation’s comprehensive transportation law that expired last year and that states depend upon heavily to pay for transportation projects. Indiana, for example, still gets about 40 cents of every dollar it spends on transportation infrastructure from the federal government. The bill is getting caught up in a couple of entangling webs, and Congress seems content (for now) to keep punting on the Cameron Carter issue with stopgap appropriations. For one thing, there’s a move away from roads and highways including the interstate system, even though we have to maintain and even expand them to a certain extent (think Interstate 69 here in Indiana). The federal focus is migrating toward such things as mass transit, even high-speed rail, and is motivated in part by the “livable communities” paradigm where the goal is not having to drive a car to get where you’re going. Washington is trying to engage in behavioral economics to nudge people into behaving a certain way—giving up their cars for bikes or rail or mass transit. How Americans take to this remains to be seen. So, it’s anyone’s guess when the transportation reauthorization will come through, where dollars are designated and how much. Add to that the perpetually 64 under-resourced federal Highway Trust Fund. It is funded with gasoline taxes, which have not been raised since 1993. Moreover, gas tax revenues are falling because of the recession and we’re seeing more hybrid and high-efficient vehicles, the Indiana Toll Road—a deal other states studied and tried to emulate. By any measure, the “Major Moves” program it fostered is a success, but new resources will still need to be identified. Fast forward to the 2010 legislative session, and another P3 It’s also no secret that every state is either running deficits that they can’t sustain or— like Indiana—they have engaged in costcutting and are balancing their budgets. to be joined soon by electric cars. Such technological progress will only cause the funding shortfall in the trust fund to become worse over time. It’s also no secret that every state is either running deficits that they can’t sustain or—like Indiana—they have engaged in cost-cutting and are balancing their budgets. This, too, means that state transportation coffers will continue to be pressured. With states at a funding crossroads, what can they do? An increasingly necessary and attractive option is a public-private partnership (sometimes called a “P3”) to fund massive public construction projects. In basic terms, a P3 can be described as a venture which is funded and operated through a partnership of government and one or more private companies. In the contract between the two parties, the private party assumes substantial financial, technical and operational risk in the project. Several years ago, Indiana came out on top with the P3 it struck for N O R T H W E S T I N D I A N A B U S I N E S S Q U A R T E R LY bill was passed to authorize partnerships for the Illiana Expressway as well as for building the KentuckyOhio River bridges. The next stage hopefully will involve the Legislature soon debating and passing a blanket P3 statute for the state, so the process doesn’t start over each time a new need is identified where it might be appropriate for private sector financing. That makes a lot of sense; the problem will be in the politics of the thing because we presently have a divided General Assembly—a Republican Senate and a Democratic House. However, because Indiana legislators have shown a pattern in recent years by approving two massive transportation projects via P3s, there is reason for optimism. Not to mention there is the reality that the requisite funding for major infrastructure needs will likely not be there otherwise. n Cameron Carter is vice president, economic development and federal relations for the Indiana Chamber of Commerce. SUMMER – FA LL 2010 NWIBQ.com Connect With Us Online Too! We are continually working to find new ways to keep you informed of the business world in one of the most dynamic and entrepreneurial areas of the country. We invite you to visit our Web site to: ■ Read magazine articles. ■ Visit our blog. ■ Find out about exciting events in Northwest Indiana business as they happen. We strive to meet your 21st Century needs. For ad rates and subscriptions, call 1-888-915-0339 or visit www.nwibq.com Northwest Indiana Business Quarterly