Guide to Glasgow - Glasgow Caledonian University
Transcription
Guide to Glasgow - Glasgow Caledonian University
GLASGOW CALEDONIAN UNIVERSITY International Students’ Guide to Glasgow INTERNATIONAL STUDENTS’ GUIDE TO GLASGOW www.caledonian.ac.uk CONTENTS: 01 02 02 03 04 05 06 08 10 11 12 13 14 15 16 17 18 19 20 21 22 24 25 26 27 28 29 30 31 Welcome On Arrival A Brief Local History Immigration and Police Registration Weather and Clothing Living and Working in Glasgow Transport Your Health and Wellbeing Banks, Post Offices and Bureaux de Change Food Halls and Supermarkets Shopping in Glasgow Media Leisure and Recreation Leisure and Recreation Theatres and Concert Halls Museums Galleries Restaurants and Cafés Pubs Night Clubs Maps – Glasgow City Centre and City Campus Things You Should Know Social Customs The University Study Skills Learning Services Student’s Association Glasgow Speak Glossary Sources of Information and Advice Welcome to Glasgow Caledonian University W e would like to take this opportunity to welcome you to our university and our city, Glasgow. For many of you, this will be your first time away from home and as your academic studies will be your main focus while living in Scotland, we are here to make your time in Glasgow as enjoyable and successful as possible. With over 1,000 students from over 90 countries choosing Glasgow Caledonian University as their place of study, the university prides itself in its reputation as an institution that cares for its students. Our friendly staff are at hand to help you when you need advice and support and a range of student support services are also available. This guide is intended to provide valuable information to help you prepare for your time in Glasgow and at the university, and to ensure it is a happy and beneficial experience. As one of the most exciting cities in Europe, Glasgow is full of culture and vibrancy, which the friendly Glaswegians are proud of. Discovering Scotland and meeting new people are great ways to experience the city. The university’s International Students’ Society organises a range of activities for international students, offering a great opportunity to meet other students living in Glasgow of other nationalities as well as Scottish. We hope your stay with us provides you with challenges; fulfils your hopes and expectations and makes you want to return to Scotland after completing your studies! INTERNATIONAL STUDENTS’ GUIDE TO GLASGOW www.caledonian.ac.uk Welcome from the Students’ Association Hello, As-salaam-aleykum, Guten Tag, Hola, Nei Ho, Salut! Welcome to Glasgow Caledonian University. F irst of all let me apologise that I can only say hello to a small proportion of you, my language skills leave a lot to be desired, but it is still a credit to the many friends I met at Glasgow Caledonian University that I am able to progress past a simple hello! You have all come here to study, learn and gain qualifications like any student. Every student has made a different journey to get here. I found learning and making new friends quite daunting at first, reading academic Journals was difficult enough in my native tongue, and I am always in awe of my friends who read through them as quick as I, whilst scribbling notes furiously in another language, often in the opposite direction. The difference in language may only be the most obvious tip of the iceberg, but it is however another obstacle, which makes your unique journey all the more rewarding. The many different friends I have made here at Caledonian have helped and benefited my journey. My name is Jordan Martindale, and I am the President of the Students’ Association, to which every student at Glasgow Caledonian University is automatically a member. It is the role of the Association to make sure that every student is included, and can pursue their rights and choices in a safe, friendly and fun environment. It is the role of the Students’ Association, to listen to all students and act on your behalf to ensure your best interests. However we can only be as effective and beneficial as the students who get involved. This year promises a new and exciting development for international students, as the Association has promoted the post of International Student Officer, who once elected, will sit on the Student Executive Committee and ensure that your views are heard, so that action is not lost in translation! There are loads of other fun ways to get involved, make new friends, establish networks, and further your skills during your time here. Such as becoming a class representative to the Students’ Parliament, and joining the successful Student Leaders programme, which gives lots of useful training and skills as well as rewarding you with some fun celebrations and a certificate signed by the Principal. If none of these takes your fancy then you can still get involved in loads of different sports and societies that the Students’ Association offer. Drop past Steve and Gordon on the top floor of the Students’ Association (North Hanover Street Building) for more information, and if you can think of a sport, club or society that is not already happening- then we will give you support, money and advice to make it happen! The Student Leaders Programme also rewards students who make a difference here, in many different ways, so however you choose to spend some of your non-study time help yourself and others. Benefit your CV, your University, your fellow students and your experience here get involved, as without you, were nothing. We are also here to help. Caroline and Denise run the Welfare Department and can help you if you are having problems with academic issues, finance, accommodation, or personal problems. They also run a number of awareness campaigns throughout the year and are always looking for volunteers to help run the stalls. The Welfare Department is found just to the right inside the main entrance to the Students’ Association. If there is anything we can do for you, we are always available, on the web, by phone or in person. Give us a try, and let me be able to say hello in at least ten languages! JORDAN MARTINDALE, STUDENT PRESIDENT E: JORDAN.MARTINDALE@GCAL.AC.UK T: 0141 273 1601 WWW.CALEDONIANSTUDENT.COM Welcome from International Student Adviser G reetings and welcome to Glasgow and to Glasgow Caledonian University. Studying abroad can be a challenging experience. This guide aims to provide you with some useful information to help you meet these challenges during the first few weeks of your stay in Glasgow. It cannot cover everything you might need to know but we hope it will provide a foundation on which you can build. Further information can be obtained from The Base in the Saltire Centre or by contacting the International Student Adviser, International Student Support Service. We are here to provide support, advice, and information to help you to derive maximum benefit from your time as a student here; please use us! We wish you a happy and rewarding stay. MARGARET WARD INTERNATIONAL STUDENT ADVISER 01 02 ACCOMMODATION OFFICE (SITUATED IN CALEDONIAN COURT) T: 0141 331 3980 F: 0141 273 3957 E: accommodation@gcal.ac.uk INTERNATIONAL STUDENT SUPPORT SERVICE INTERNATIONAL STUDENT ADVISER - MARGARET WARD T: 0141 273 1196/1244 ALTERNATIVE LINE (THE BASE) T: 0141 273 1000 E: isss@gcal.ac.uk On Arrival A Brief Local History G lasgow Caledonian is a relatively new university as it was formed in 1993, the result of a merger between Queens College and Glasgow Polytechnic. The university aims to be one of Europe’s most flexible providers of higher education for a vast range of services: educational, industrial, commercial and social. Located in the heart of the city the university has a population of over 15,000 students, and teaching and support staff of around 1,500. Glasgow was founded in the late sixth century and has been described as the ‘greatest Victorian city in the world’ (Sir John Betjeman, Poet Laureate). The city is the largest in Scotland and as a major port and centre of industrialism, presents the city of opportunity. As one of the most beautiful and thrilling destination in Europe, our international city boasts its own distinct sense of style and character with art nouveau and art deco, which can be found all over the city. Home to the iconic architect and designer Charles Rennie Mackintosh, Glasgow recognises the many works of Mackintosh and has celebrated his style as it is widely recognisable around the city. In 1999, the city won the UK City of Architecture and Design in recognition of Mackintosh and our innovation and creativity. With a population of over 600,000, our cosmopolitan city is central to many beautiful destinations around Scotland. Scotland is full of natural beauty and can offer tranquillity and space. Loch Lomond has beautiful scenery with the Munros hills, Scottish wildlife and calm waters and is less than an hour away. Edinburgh, on the east coast is the country’s capital and is home of our Scottish Parliament. The city is picturesque with Edinburgh castle overlooking the main shopping street. It is also hosts to numerous festivals and events throughout the year. For the more active of you, Fort William proclaims itself as the ‘Outdoor Capital of the UK’. Scotland is a historical and cultural place, take advantage of our country and your time with us to explore and discover your Scotland. Welcome Programme The University hosts a Glasgow International Student Welcome Programme alongside the University of Strathclyde, the University of Glasgow and the Royal Scottish Academy of Music and Drama. Voluntary students are on hand to offer valuable support and advice for international students to help you in your first few weeks at university. Voluntary students are based at Glasgow International Airport in the international and domestic arrival lounges, and at Glasgow Central Railway Station. The Welcome Staff are happy to offer advice and information as to the fastest and cheapest means of transport. We can also arrange for someone to meet you on arrival. Please check www.gcal.ac.uk/student/international/arrival/index.html and www.educationuk.org/downloads/first_steps_students.pdf for more information and advice. Accommodation For accommodation advice and information, visit or telephone the Accommodation Office at Caledonian Court adjacent to the Campus (SEE CITY CAMPUS FOR THE MAP). The staff in the Accommodation Office will do all they can to help you settle into suitable accommodation. NOTE: FOR INFORMATION ON THINGS TO DO ON ARRIVAL AND THE FORMALITIES YOU MUST COMPLETE, PLEASE CONSULT YOUR INTERNATIONAL STUDENT HANDBOOK WHICH WAS SENT TO YOU BEFORE YOU LEFT HOME. IF YOU HAVE ANY QUESTIONS WHICH THE HANDBOOK DOES NOT ANSWER, PLEASE CONTACT THE INTERNATIONAL STUDENT ADVISER. Some Advice • • • • • • Keep your passport, travel documents and tickets in a safe place If you lose your passport – contact the police and your embassy immediately Do not carry large amounts of cash on you. Bring enough to cover immediate needs and a credit card if you have one. Carry some coins with you in case you need to use a public telephone. Always keep money in a secure place, such as zipped pocket Carry the telephone number of the university with you while travelling in case you need advice or to change meeting plans Label all luggage clearly. Write a list of everything in your luggage and keep in a separate. If luggage is lost, contact airport, seaports, airline or shipping officials immediately Always use a licensed taxi EXTEND YOUR LEAVE TO REMAIN, BY POST AT: HOME OFFICE IMMIGRATION & NATIONALITY DIRECTORATE (IND) LUNAR HOUSE, 40 WELLESLEY ROAD, CROYDON CR9 2BY T: 0879 6067766 STRATHCLYDE POLICE NATIONALITY DEPARTMENT 173 PITT STREET, GLASGOW G2 T: 0141 532 2421 THE HOME OFFICE WWW.HOMEOFFICE.GOV.UK FOR APPLICATIONS AND GUIDANCE NOTES. Immigration Police Registration Some visa nationals have to register with the police within seven days of your arrival. This is due to immigration regulations within the UK and is nothing to worry about. The police are friendly and helpful and are closely involved with the university to ensure your safety. There will be a stamp on your passport which will tell you whether you have to register or not. You will need to take the following with you when registering with the police: • Your passport (If you go to Pitt Street branch, you will get your passport back immediately. If you go to another police station, they have to send your passport to the Pitt Street branch). • Your family members’ passports if applicable. • One passport-sized photograph. • Your unconditional acceptance letter from the university and your matriculation card. • Proof of your home and UK address. • Fee of £34 (cash). W hen you arrive in this country you will have to pass through Immigration Control. You have to show them the documents you need to get in. They can refuse to let you enter the country if they don’t think your documents are correct. This doesn’t happen often but if it does, don't panic! Ask the immigration authorities to call the International Student Advisory Service [0141 273 1196]. We can confirm that you are a student and give any other help needed. When arriving in the UK, remember to carry the following in your hand luggage: • • • • • A valid passport. A visa or entry certificate or Home Office Letter of Consent (if necessary). A letter of acceptance from Glasgow Caledonian University. Documentary evidence of sufficient financial support to cover fees and living costs for the academic year. A health certificate if necessary. ENSURE THAT THE AUTHORITIES’ STAMP ON YOUR PASSPORT IS RELEVANT TO THE PURPOSE OF STUDY. You can register with the police at: • The Nationality Branch of Strathclyde Police 173 Pitt Street, Glasgow G2 4JS T: 0141 532 2421 Opening hours: Monday, Tuesday and Thursday: 9.00-12.30, 1.30-4.00 pm Wednesday: Office closed all day Friday: 9.00-12.30, 1.30-3.30 pm • Any police station near to where you are living. The police will send your registration certificate to the International Student Support Service. Send us your email address [isss@gcal.ac.uk] and we will notify you when we receive your certificate. See www.gcal.ac.uk/student/ international/first_weeks/police.ht ml for more information. 03 04 INTERNATIONAL STUDENTS’ GUIDE TO GLASGOW www.caledonian.ac.uk Weather & Clothing Clothing Shops There is a wide variety of clothing shops within the city centre. There are several department stores which hold a range of shops known as concessions. You are able to choose clothes from several different shops and pay for your purchases at the one till point. In Glasgow the main department stores are: Debenhams [Argyle St.]; Frasers [Buchanan St.] and John Lewis [Buchanan Galleries]. There is also a wide variety of clothing shops, as well as footwear and accessories in the city centre and shopping complexes out with the centre. Some shops will stock a variety of sizes on their floor or have extra in their stockrooms. Some may offer an ordering service so you can ask the sales assistants for help at any shop. See Shopping in Glasgow for more information. Weather The weather can be changeable in the UK as the rain, sun and temperature can vary depending on your location. We have fairly cool summers and mild winters with warmer climates in May to September, although rainfall can occur throughout the whole year. The coldest months are December to February with an average daily temperature of 4°C, although this can drop to below freezing. You may find the unpredictable weather intriguing as you can often experience rain, snow, thunder and lightning, hail and glorious sunshine and that’s just one day. Clothing The best way of keeping warm in the colder days is to dress in layers of clothing. This way, air is trapped between your clothes and works as an insulator. Umbrellas can keep you dry in the rain, but in days of high winds they can become difficult to handle. A waterproof jacket with a hood is a good investment and a good pair of shoes with thick soles will keep your feet warm in the cold days. It is not always cold and wet weather so be sure to bring your shorts and t-shirts for our warm, sunny days. Clothing Sizes Chart The following table gives a comparison of British and Continental clothing sizes: DRESSES, KNITWEAR, LINGERIE BRITISH 10 12 14 16 18 CONTINENTAL 36 38 40 42 44 20 46 INCHES 32/34 34/36 36/38 38/40 40/42 42/44 CENTIMETRES 81/88 88/91 91/96 96/102 102/107 107/112 [THE NUMBERS IN INCHES AND CENTIMETRES REFER TO BUST AND HIP MEASUREMENTS] MEN’S SHIRTS BRITISH (INCHES) 14 14.5 15 15.5 16 16.5 17 17.5 CONTINENTAL 36 37 38 39 40 41 42 43 SHOES BRITISH 3 4 5 6 7 8 9 CONTINENTAL 36 37 38 39 40 41 42 INTERNATIONAL STUDENTS’ GUIDE TO GLASGOW www.caledonian.ac.uk Living and Working in Glasgow Local Taxes In the UK we have a local tax called the Council Tax. The rate of tax is set by each district council to help pay for the services it provides, such as rubbish collection, the police and fire brigade. For the purposes of this tax, international students are treated in the same manner as local students; that is, any student studying on a full-time course lasting longer than 3 months is exempt from the tax. Working During Your Studies If you are studying a full-time course for over six months, most students are entitled to work up to a maximum of 20 hours in a week during term-time and full-time during vacation without a work permit. If your passport is stamped ‘restriction’, this applies to you. If you have ‘prohibition’ on your passport, you are not permitted to work. Please note if you have ‘prohibition’ on your passport and you choose to work, this is a serious offence and could result in a refusal to extend your ‘leave to remain’ or prosecution under the Immigration Act. If you are coming to the UK for a period less than six months, it is likely that you will have a stamp in your passport which does not allow you to work. In this instance, you can apply for entry clearance before you leave your own country as you may be able to request for ‘restriction’ on working, thus allowing you to work. When making your application, the Entry Clearance Officer will disregard your anticipated income, therefore you must be able to show that you are in a financial position which covers your fees and living costs. Your wife/husband will usually be given the same leave to remain as you with no restriction on taking employment, unless you have been prohibited from working or if you have less than twelve months leave to remain on arrival in the UK. Your wife/husband should carry photocopies of your UK immigration stamps to ensure she receives the same. If you are from the EEA, you are free to travel to and from the UK at will. You do not need permission to work but if you do, you should take your passport, a letter from the employer offering you the position to the Department of Work and Pensions, Benefits Agency in order to receive a national insurance number. Alternatively, contact the National Insurance Number Allocation Service on 0845-6000-643. EEA nationals can be joined by their wives/husbands and there is no restriction on them taking up employment. Ask your International Student Adviser if you are unsure, or consult www.dfes.gov.uk/international-students for the Department for Education and Employment (Dfes) website. You can also check UKCOSA for more information www.ukcosa.org.uk/pages/guidenote.htm. Working After Your Studies It is possible to continue your stay in the UK under several schemes aimed at students who wish to stay after they have completed their course. In order to stay, please ensure you apply before your studies finish. Fresh Talent Working In Scotland Launched in 2005, this new international graduate employment scheme allows students to extend their stay for two years after they have completed their studies, for the purpose of seeking and taking up employment. See www.ukcosa.org.uk/images/workafter.pdf or the Home Office www.workingin theuk.gov.uk for more information or ask your International Student Adviser. You are exempt from paying local council taxes if: • You live in university accommodation • You live in another residence sharing with students • You live your spouse or family (who are adult dependent) See www.ukcosa.org.uk for more information. Benefits Students subject to immigration control, enter the UK on the understanding that they will not have recourse to public funds. As such, most international students will not be eligible to claim for the following benefits: • Income Support • Working Tax Credit • Family Credit • Council Tax Benefit • Housing Benefit or housing under the Housing (Homeless person) Act 1987 • Child Benefit • Council Housing (renting of accommodation from Glasgow City Council) • Jobseeker’s Allowance • Attendance Allowance • Severe Disablement Allowance If you claim any of these benefits it would constitute a breach of the Immigration Regulations and might result in a refusal to extend your leave to remain. Please consult the International Student Adviser for more information and advice. 05 06 THE TRAVEL CENTRE ST ENOCH SQUARE, GLASGOW G1 OPEN 6 DAYS A WEEK FOR PURCHASING OF TICKETS AND ZONE CARDS. TIMES: 0830 - 1730 MONDAY TO SATURDAY. (CLOSED SUNDAY) Transport Zone Card If you will be travelling a lot by bus, train and underground, a Zone Card will save you money and time. This unlimited travel pass is valid from Sunday to Saturday and can be purchased from First ScotRail stations, Transcentre of SPT Travel Centres. When buying your card, take one passport-sized photograph and proof of date of birth with you. See www.spt.co.uk/tickets/zone card.html for more information. Young Person’s Rail Card You are eligible for a young person’s rail card if you are aged between 16 to 25, or a mature student, in full time education and have over 15 hours a week for a minimum of 20 weeks a year. The card costs £20 and you will receive a third off all rail travel for a full year. Ensure you carry your card with you when travelling as you will have to show that and your ticket to the train ticket conductor. See www.youngpersonsrailcard.co.uk for further information. Young Person’s Coach Card If you are aged between 16 and 25 in full time education, you can get up 30% off with a National Express young person’s coach card. The card costs £10 and is valid for a full calendar year. Ask at the SPT ticket centre at Buchanan Bus Station and bring a passport-sized photograph and proof of your student status. See www.nationalexpress.com /save/young_persons.cfm for details. T he Glasgow public transport system is extensive, reliable, and reasonably priced. It comprises of trains, buses, and an underground (metro) service. Trains In Glasgow there are two British Rail mainline stations: Glasgow Queen Street and Glasgow Central. If you are a student aged between 16 and 25 or a mature student, you can enjoy a discount on rail journeys with a Young Persons Rail Card. Ensure you check the time of the last train home to avoid being stranded at night. See www.nationalrail.co.uk for information and times. Buses The bus station in Glasgow is called Buchanan Bus Station, which is only 200 yards walk to the university. On boarding buses, ensure you have the exact change as some buses cannot give you any change back. The number of the bus and the final destination is displayed on the front of the bus. If you are unsure if the bus is the right one, please ask the driver. Timetables are displayed at most bus stops and can also be obtained from the Strathclyde Transport Information Centre in St. Enoch Square. There are various types of tickets from singles, returns, and day-tickets and also reduced-rate tickets such as zone card and season ticket. Check www.spt.co.uk/bus/index.html for route information. Underground The underground system is quite a small service as it circles Glasgow City Centre, and through the West End with 15 stations. Trains run from approximately 06.30 to 23.00, Monday to Friday and 10.00 to 18.00 on Sunday. Tickets cost £1 for a single journey, £2 for a return and £1.90 for a discovery as well as multi-journey tickets ranging from £8 to £28. The nearest underground stations to the University are Cowcaddens and Buchanan Street. Check www.spt.co.uk/index.asp for times and fares. CAR HI RE THE YELLOW PAGES VOLUME OF THE PHONE BOOK HAS A LONG LIST OF CAR HIRE FIRMS. BE SURE TO CHECK ALL RENTAL DETAILS, INSURANCE COVER AND MILEAGE. READ THE TERMS AND CONDITIONS CAREFULLY AS THESE VARY CONSIDERABLY FROM ONE FIRM TO ANOTHER. WWW.YELL.COM Transport ISIC Card The International Student Identity Card offers you discounts around the UK and around the world throughout the whole academic year and four extra free months at the end of the year. The only worldwide-recognised student discount card, you can save money on travel and you can also use it in some shops, restaurants, cinemas and much more! The card costs £7 and is available online or from the Student Association. Bring your matriculation card and a passportsized photograph when purchasing your card. See www.isiccard.com for more details on what you get free and save money on. STA Travel Taxis There are numerous taxi ranks around Glasgow where ‘Hackney’ cabs can be found and hailed in the street. These taxis operate on a meter system where the cost is based on the journey travelled and time taken for the journey. Mini-cabs are private companies which can only be booked via the telephone. These cars are cheaper than hackneys as they charge according to the distance travelled. You should discuss and agree the fare of the journey before you begin. Always use a licensed taxi. Driving in the UK To drive in the UK, you must be over 17 years old and have a valid driving license. With your own overseas driving licence or International Driving Permit, you are allowed to drive in the UK for twelve months. If you wish to apply for a British licence, you must do so within these twelve months. You are legally required to ensure that: • You have motor insurance covering you for the vehicle you are driving • The vehicle is roadworthy and has an MOT certificate • You carry your valid driving permit • You obey the laws of the UK and follow the Highway Code STA Travel offers students the chance to travel around the world at low costs with the best deals for national and international travel. Check their website www.statravel .co.uk, call on 0871 2 300 040 or you can visit one of their stores for advice and inspiration: 184 Byres Road, Glasgow and 122 George Street, Glasgow. M.O.T. ANY VEHICLE THAT IS OVER THREE YEARS OLD MUST BE TESTED EACH YEAR BY THE DEPARTMENT OF TRANSPORT TO ENSURE THAT IT IS SAFE TO DRIVE. MANY GARAGES ARE AUTHORISED TO CARRY OUT THIS INSPECTION. THEY ISSUE A CERTIFICATE ( CALLED AN M.O.T. In the UK, we drive on the left hand side of the road and all front and rear passengers must wear their seatbelt (crash helmets for motorcyclists). It is a serious offence to drive while under the influence of alcohol or drugs and to talk on your mobile phone. Please read www.ukcosa.org.uk/images/driving.pdf and www.dvla.gov.uk for more information. For the Highway Code: www.dft.gov.uk/pgr/roadsafety/drs/highwaycode. CERTIFICATE) TO SHOW THAT THE VEHICLE IS ROADWORTHY. 07 08 INTERNATIONAL STUDENTS’ GUIDE TO GLASGOW www.caledonian.ac.uk Your Health & Wellbeing In case of an emergency call 999 for police, fire service and ambulance. Accident and Emergency Hospitals Not all hospitals are equipped to deal with accident and emergency cases. The hospitals in Glasgow with an Accident and Emergency Unit are: GLASGOW ROYAL INFIRMARY 84 CASTLE ST, GLASGOW T: 0141 221 4000 A&E T: 0141 221 5608 / 4484 / 4314 SOUTHERN GENERAL HOSPITAL 1345 GOVAN ROAD, GLASGOW T: 0141 201 1100 A&E T: 0141 201 1456 VICTORIA INFIRMARY LANGSIDE ROAD, GLASGOW T: 0141 201 6000 A&E T: 0141 201 5130 WESTERN INFIRMARY DUMBARTON ROAD, GLASGOW T: 0141 211 2000 A&E T: 0141 221 2409 / 2304 CHECK www.gcal.ac.uk/student/wellbeing /emergency.html for more information and contact details. W hen visiting a new country, the different climate and unfamiliar food can affect your health. It is important that you look after your health and wellbeing. Health screening on entry to the UK If you entering the UK for more than six months you will need to have a health check on arrival. If this applies to you, the Greater Glasgow Health Board may contact you to arrange an appointment, you must attend your appointment as it will be a breach of the immigration regulations if you do not. Doctors You should register with a general medical practitioner (GP) as an NHS patient when you arrive in the UK. Use www.show.scot.nhs.uk/findnearest/healthservices to find a doctor near you by entering your postcode. Take proof of your student status, your passport and proof of your UK address when registering. The consultations with the doctor are free of charge but most medicine prescribed from your doctor will cost £6.85. Some may be charged at their full pharmaceutical cost. If your GP is closed, contact NHS 24 on 08454 24 24 24. National Health Service Residents of the UK receive a range of free health services from the state’s health service, the NHS. Treatment free for everyone includes: some emergency treatment; family planning services’ treatment of certain communicable diseases and compulsory psychiatric treatment. You are entitled to receive free health care if any of the following apply: • You are from an EU national • You are from a country with a reciprocal health agreement • You are a full-time student on a course lasting over six months Your spouse and children will also be entitled to NHS treatment. Please note that for any pre-existing conditions, you will not receive free health services. Always check if you are required to pay before any treatment is given. The NHS telephone Helpline is available for anyone with queries about the National Health Service. This service is free, completely confidential and staff are fully trained to answer all you questions. The number to call is: 08454 242424 from Monday to Friday or visit the website www.nhs24.com. For more information see www.ukcosa.org.uk/images/health.pdf. INTERNATIONAL STUDENT GUIDE www.caledonian.ac.uk Your Health and Wellbeing Chemists / Pharmacies Dentists Once you have registered with a doctor, you can register with a dentist as an NHS patient. There is a charge for dental treatment which varies according to the work carried out. It is important to register as an NHS patient, otherwise you may be treated as a private patient which will cost you more. Make sure you check how much the treatment will cost before it is undertaken. To find a dentist, you will need to find out which dentists provide NHS treatment in your area and then who will accept you as an NHS patient. If you need urgent dental treatment, go to any dentist and ask to be accepted as an NHS patient for emergency treatment. Or you can go to: • Glasgow Dental N.H.S Trust 378, Sauchiehall St, Glasgow, Lanarkshire G2 3JZ T: 0141 211 9600 Opening Hours: 09.00 – 11.00 and 13.30 to 14.30 Monday to Friday; 10.30 – 12.00 Sunday (back entrance on Renfrew Street) If your doctor prescribes medicines, these may be obtained at a chemist or pharmacy. You will have to pay a small prescription charge for the items. The chemist also sells general medicines that you can buy over the counter and do not need a doctor to prescribe. You can buy first-aid items, toiletries and contraceptives too although most supermarkets also sell these items. Most chemists are closed on a Sunday; here are a few that are open Sundays based in Glasgow. ALLIANCE PHARMACY 693 GREAT WESTERN ROAD T: 0141 339 0012 All treatment is free (with the exception of any carried out on Sundays when a small charge will be made) and carried out by students under supervision. Non-emergency cases are placed on a waiting list and patients are notified when to attend for treatment. Emergency cases are treated immediately. OPENING HOURS: 09.00 – 21.00 SEVEN DAYS A WEEK ALLIANCE PHARMACY 211 BYRES ROAD Ophthalmic Clinic The University has an eye examination clinic available to students. There is also a Contact Lens Clinic and a dispensing clinic where spectacles are a available at a reasonable cost. The clinic is located on the ground floor in the Govan Mbeki Health Building at City Campus. The opening hours are: 09.00 – 17.00 Monday to Friday; Evening clinics for contact lens patients and those with binocular vision: 18.30 – 20.30 Tuesday and Wednesday. Call on 0141 331 3377 / 3378 to book an appointment. T: 0141 339 0102 OPENING HOURS: 09.00 – 19.00 MONDAY TO FRIDAY; 09.00 – 18.00 SATURDAY; 12.00 – 14.00 SUNDAY BOOTS THE CHEMISTS 200 SAUCHIEHALL STREET T: 0141 332 1925 Family Planning The Sandyford Initiative provides, advice, information, counselling as well as sexual and reproductive health services for women, men and young people in Glasgow. They also offer range a range of specialist services and all their services are free. You can call in, make an appointment or use the drop in times. See the website for times and more information www.sandyford.org/sandyford/pubpages/public.html. OPENING HOURS: 08.30 – 18.00 MONDAY TO WEDNESDAY; 09.00 – 19.00 THURSDAY; 09.00 – 18.00 FRIDAY TO SATURDAY; 11.00 – 17.00 SUNDAY BOOTS THE CHEMISTS UNIT 3, BUCHANAN GALLERIES • The Sandyford Initiative 2-6 Sandyford Place, Sauchiehall Street, Glasgow G3 7NB. T: 0141 211 8130 Opening Hours: 08.30 – 19.45 Monday to Wednesday; 08.30 – 19.30 Thursday; 08.30 – 16.30 Friday; 09.00 – 11.00 Saturday Alternative Medicine There are homeopathic and herbal practitioners (and chemists) in Glasgow as well as acupuncturists. Addresses and telephone numbers are published in www.yell.co.uk. T: 0141 333 9306 OPENING HOURS: 09.00 – 18.00 MONDAY TO WEDNESDAY; 09.00 – 20.00 THURSDAY; 09.00 – 18.00 FRIDAY TO SATURDAY; 11.00 – 17.30 SUNDAY MORRISONS PHARMACY 900 CROW ROAD, ANNIESLAND T: 0141 959 5689 OPENING HOURS: 08.30 – 20.00 MONDAY TO SATURDAY; 09.00 – 18.00 SUNDAY 09 10 INTERNATIONAL STUDENTS’ GUIDE TO GLASGOW www.caledonian.ac.uk Banks, Post Offices and Bureaux de Change Banks Banks opening hours vary between the hours of 08.30 to 18.00 for every bank, so check with your bank for their opening times. The nearest banks to the University are: HALIFAX BANK OF SCOTLAND 54-62 SAUCHIEHALL ST. 0141 532 9204 LLOYDS TSB 137 WEST NILE ST. GLASGOW G1 2RN 0845 3000 000 ROYAL BANK OF SCOTLAND 23 SAUCHIEHALL ST. 0141 331 2131 CLYDESDALE BANK 120 BATH ST. 0141 951 7006 ABBEY NATIONAL 147 SAUCHIEHALL ST. 0845 765 4321 Bank Accounts It is important to keep your money safe and not to carry large amounts of cash with you. By opening a bank account you can keep your money safe, access it when you need it and use the banks other services. A current account allows you to pay in money, cheques or bank drafts; withdraw cash; write cheques; pay bills and use direct debits. With your bank card, you can use an ATM to withdraw cash at anytime of any day. You can also use the ATM for other banking needs. (There is an ATM outside the Student Association Building.) When choosing an account, visit the main banks, building societies and post offices near your home or the university to see who offers the best service. Banks offer specific accounts for full-time students with special offers and facilities, although some may only be available to UK students. Once you have decided what bank account you are going to open, you will need your passport with student visa (if appropriate) or national photo ID card from an EU country, you will also need a letter from the university confirming your student status. You can also open an account online with various banks, but they may request to see more documents to prove your identity. See www.bba.org.uk/content/1/c4/59/54/Int_Students_Leaflet_Oct06.pdf for more information. ALLIANCE AND LEICESTER 86 BATH ST. 0141 333 0316 BARCLAYS BANK PLC 90 ST. VINCENT ST. 0845 755 5555 HSBC 7 WEST NILE ST. 0845 740 4404 Bureaux de Change Most banks and post offices and Marks and Spencers, as well as travel agents offer foreign currency services. The nearest bureaux de change to the University is: To transfer international money, you can: Swift – Give your bank in your home country details of your bank account in Glasgow and money can be sent automatically from bank to bank Draft – A banker’s cheque can be brought with you or sent from your bank in your home country to your address in Glasgow. This can then be deposited with your Glasgow banks. Post Offices The Post Office handles mail; sells stamps, phone-cards and stationary; foreign currency and various other services. They also offer banking services, National Giro and National Savings Bank where you can earn interest on your money. They are less flexible, especially for international transactions. Only use this as an extra account in addition to your main bank or building society one. You can call on the post office on 0845 7 22 33 44. Post offices located in Glasgow city centre: ST VINCENT STREET POST OFFICE 47 ST VINCENT STREET, GLASGOW G2 5QX OPENING HOURS: 09.00 – 17.45 MONDAY TO FRIDAY; 09.00 – 17.30 SATURDAY THOMSON BUREAUX DE CHANGE 254-284, SAUCHIEHALL ST, GLASGOW G2 3EQ CITY POST OFFICE T: 0141 333 0044 87 – 91 BOTHWELL STREET, GLASGOW G2 7AA OPENING HOURS: 09.00 – 17.30 MONDAY TO FRIDAY (TUESDAY OPENS AT 09.30) CURRENCY The basic unit of British currency, known as Sterling, is the pound (£). A pound is equal to one hundred pence (p). Coins exist to the value of 1p; 2p; 5p; 10p; 20p; 50p; £1 and £2. Notes are for the value of £1 (green); £5 (green/blue); £10 (orange); £20 (lilac); £50 (red) and £100 (red/brown). In Scotland you will find four types of any one note. This is because in addition to the Bank of England, three Scottish banks are authorised to print bank notes: the Royal Bank of Scotland, the Bank of Scotland, and the Clydesdale Bank. INTERNATIONAL STUDENT GUIDE www.caledonian.ac.uk Food Halls and Supermarkets LIMS CHINESE SUPERMARKET 63 CAMBRIDGE STREET, GLASGOW SELLS AN ARRAY OF ORIENTAL FOOD AND GROCERY Food ITEMS. THEY ALSO HAVE A FISH COUNTER. I t is usually cheaper to buy certain items in large packets, such as sugar, tea, coffee, washing powder etc in large supermarkets. Use the baskets and shopping trolleys provided to collect your shopping. The trolleys have to remain in the store after the shopping is purchased. Most supermarkets sell their own brand products which are cheaper than other branded products. Look out for special offers and remember large packs usually represent better value for money. If sharing with other students, it may be easier and cheaper to buy certain basic items together which everyone will use. City Centre Food Halls and Supermarkets There are several local express supermarkets within the city centre which are smaller and stock more of the basic and essential items: • Sainsbury’s Local – 219 Sauchiehall St and 53 Bothwell St • Tesco Express – 36 Argyle St • Marks and Spencers Simply Food – 50 Bothwell St • Somerfield – 132 Union St. MATTHEWS FOOD LTD 230-260 GARSCUBE ROAD, GLASGOW SELLS EVERYTHING YOU NEED TO MAKE AN ORIENTAL MEAL AT HOME: FROZEN FOODS; FRESH PRODUCE; ORIENTAL SPICES; VARIETY OF NOODLES; CANNED FOODS; COOKING AND DRINKING WINE; JAPANESE FOODS; KOREAN FOODS; SOUTH EAST ASIAN FOODS; VEGETARIAN FOODS. CHUNG YING LTD 254 DOBBIES LOAN, GLASGOW STOCKS A WIDE VARIETY OF CHINESE PRODUCTS. CHANS LTD 37-39 FARNELL STREET, GLASGOW STOCKS A RANGE OF CHINESE, MALAYSIAN AND INDIAN INGREDIENTS INCLUDING SPICES, FRESH Larger supermarkets in the city centre include: • Sainsbury’s – Buchanan St, Buchanan Galleries • Marks and Spencers Food Hall – 2-12 Argyle St and 172 Sauchiehall St • Somerfield – 12-38 Howard St FRUIT AND VEGETABLES AS WELL AS AN EXTENSIVE Many supermarkets offer home delivery, ranging from £3.99 to £5.99 with some providing a free service over a certain shopping total, such as Asda, Tesco and Sainsbury’s. Iceland and Somerfield offer a free service over £25 when you buy in store. Check their websites for more information and to book your deliveries. STOCKS CEREALS; SPICES; FRESH FRUIT AND RANGE OF COOKING UTENSILS. KRK CONTINENTAL FOOD STORE 140 WOODLANDS ROAD, GLASGOW VEGETABLES. ALSO STOCKS HALAL MEAT. ORIENTAL FOOD 303 GREAT WESTERN ROAD, GLASGOW BUTCHERS WITH SELLS SIMILAR GOODS AS KRK CONTINENTAL FOOD STORE LISTED ABOVE. MEASURES LIQUID SOLID ENGLISH METRIC ENGLISH 1/4 PINT 142 ML 1 OZ METRIC 28.4 G 1 PINT (20 FL OZ) 568 ML 4 OZ (1/4 LB) 113 G 1 3/4 PINTS 1 LITRE (APPROX) 1 LB (16 OZ) 454 G 1 GALLON 4.55 LITRES 1 STONE (14 LB) 6.35 KG ENGLISH METRIC ENGLISH METRIC 1 IN 2.54 CM 0.394 IN 1 CM 1 FT (12 IN) 30.5 CM 39.4 IN 1M 1 YD (3 FT) 91.4 CM 0.62 MILES 1 KM 1 MILE (1760 YD) 1.6 KM 5 MILES 8 KM LENGTH OVEN TEMPERATURE DESCRIPTION CENTIGRADE FAHRENHEIT GAS MARK VERY SLOW 107 225 1 SLOW 149 300 2 MODERATE 177 350 4 HOT 218 425 7 VERY HOT 260 500 8 11 12 INTERNATIONAL STUDENTS’ GUIDE TO GLASGOW www.caledonian.ac.uk Shopping in Glasgow Points about shopping Shopping in the UK may differ from your home country. Here are a few points: • You are expected to pay the price marked on the item. There is no bargaining over a price except at market stalls • Customers are expected to queue to buy their items. Ensure that you are queuing at the correct area and that you keep your place in the line and wait your turn • Most shops provide plastic carrier bags for your purchases although some shops charge a small cost for the bags. Some shops also sell long-lasting, more durable bags which are intended to be used again and again. Tax-free Shopping Value Added Tax (VAT) is charged at the rate of 17.5% on most goods (except food) sold in the UK and is included in the price shown on the goods in the shop. A VAT refund scheme is available to overseas visitors from shops displaying the ‘Tax Free’ logo. Complete a voucher for each purchase; present the voucher to Customs when leaving the UK and you can claim the refund in the currency of your choice. Goods must be exported within three months of purchase to qualify for a refund, and to be eligible you should have been resident in the UK for less than one year when you make the purchase. Shops I n the city centre, there are hundreds of shops for different needs: clothing; accessories; footwear; homeware and much more. There are three main streets: Argyle St; Buchanan St and Sauchiehall St, with Buchanan St joining the other two. The City campus is within close walking distance of Buchanan St and Sauchiehall St, which are only for pedestrians; no vehicles are allowed on these streets. The main department stores in the city centre are John Lewis [Buchanan Galleries]; Frasers [Buchanan St] and Debenhams [Argyle St]. There are also several shopping centres: Buchanan Galleries [top of Buchanan St]; Princes Square [middle of Buchanan St]; St. Enoch Square [Argyle St] and the Savoy Centre [Sauchiehall St]. The Argyle Arcade [Buchanan St and Argyle St] offer a wide variety of jewellers. There are two other main shopping complexes which buses and cars can travel to: Braehead Shopping Centre [Kingsinch Road, Glasgow] and the Glasgow Fort [Provan Walk, Glasgow]. Glasgow is known for its markets selling clothes and household goods at reduced prices. They can be entertaining with the Glasgow ‘patter’ [Glasgow speak] of the market tradesmen and the bustling atmosphere. The Barrowlands Market (known as The Barras) [4-6 Stevenson St], is Scotland’s largest flea market with 1,000 market stalls and nine distinct areas selling clothes, jewellery, furniture and also has food stalls and cafes. It is open Saturday and Sunday 10.00 – 17.00 and is free. The Merchant Square [71-73 Albion St] is covered courtyard with a cobbled-street and is surrounded by pubs, cafes and restaurants. The market which used to be called Candleriggs market hall is opens at 11.00 on Saturday and Sunday and is also free. There are many different shops to cater for you different needs: MUSIC AND FILMS HMV [Sauchiehall St and Argyle St] Virgin Megastore [Buchanan St and Argyle St] Music Zone [Sauchiehall St] Avalanche Records [Dundas St] BOOKS Waterstone’s [Sauchiehall St and Argyle St] Borders [Buchanan St] Wesley Owen [Bothwell St] STATIONERY WH Smith [Argyle St. and Sauchiehall St] Woolworths [Argyle St] Stationery Box [Union St] HEALTH AND BEAUTY Boots [Buchanan Galleries, Sauchiehall St and St. Enoch Square] Superdrug [Sauchiehall St, Argyle St and Union St] THE CITY CENTRE LIBRARY: STIRLING’S 62 MILLER STREET, GLASGOW G1 T: 0141 221 1876 MITCHELL REFERENCE LIBRARY NORTH STREET, GLASGOW G3 7DN T: 0141 287 2973 Media The List Libraries T he university library is based in the Saltire Centre in city campus and its opening hours are: 08.00 – 23.00 Monday to Friday and 09.00 – 18.00 Saturday and Sunday during term time. www.gcal.ac.uk/library. The city council libraries are free to people who live in the boundaries of the city area. To register as a member of the council libraries, which allows you to use any library within the area you need to take any two forms of identification with you from the following list: Full name and address: driving license; medical card; rent book and lawyers letter= Other: bank cheque card; building society or bank passbook; cheque book; passport and transcard. The main lending library in the city centre is Stirling Library, 62 Miller Street [0141 221 1876]. A list of other libraries in Glasgow can be obtained from this library. The reference library is Mitchell Library, North Street, [0141 287 2999], close to St. George’s Cross underground. Newspapers Newspapers come in various formats: broadsheets and tabloids. There are a number of Scottish newspapers such as The Scotsman, The Herald, The Daily Record, The Evening Times and many more. UK national newspapers include The Times, The Guardian, The Independent, The Daily Express, The Metro (the free national newspaper) and many more. Most newspapers also have their own Sunday newspaper. Television In Scotland there are five terrestrial television channels: BBC1 and BBC2 (British Broadcasting Corporation) are state funded; STV (Scottish Television), Channel 4 and Channel 5 are independent stations funded by advertising. If you own and use a television set, you will be required to purchase a Television Licence which currently costs £135.50 a year. In Britain it is illegal to operate a television receiver unless a licence has been obtained. Licenses may be bought from any Paypoint outlet (look for the Paypoint sign at newsagents, supermarkets etc) and can also be bought online at www.tvlicensing.co.uk. It is also possible to subscribe to cable and satellite television. Radio There are a number of radio stations in Central Scotland such as Awaz FM; Chill; Clyde 1 and 2; Jazzfm; Kiss; Revival Radio; 96.3 Rock Radio; Smooth Radio; XFScotland and more. UK national stations also include BBC’s Radio stations, Classic Fm; Core; theJazz; Life; Oneword; Virgin Radio and you can also listen to International radio stations online. Cinema There are two cinemas in Glasgow: CINEWORLD, 145-159 West Nile St, T: 0871 200 2000 The tallest cinema in Europe, it shows newly released films GLASGOW FILM THEATRE (GFT), 12 Rose St, T: 0141 332 8128 Specialises in the best International releases. The List magazine is the essential guide to going out in Glasgow and Edinburgh. With day by day listings of events, news and reviews covering events, films, music, clubs, theatres, dance, cafes, restaurants and more. It is published fortnightly and available from newsagents. The University library subscribes to several newspapers. It is worthwhile reading through them to gain an insight into differing attitudes in the UK. The library also subscribes to some overseas newspapers and magazines. 13 14 PARKS & GARDENS: GREATER GLASGOW & CLYDE VALLEY TOURIST BOARD 11 GEORGE SQUARE, GLASGOW T: 0141 204 4400 Leisure and Recreation ADDRESSES: PARKS AND GARDENS: BOTANIC GARDENS 730 GREAT WESTERN ROAD GLASGOW GREEN GARSCUBE ROAD, GLASGOW HOGGANFIELD LOCH CUMBERNAULD ROAD KELVINGROVE PARK OTAGO STREET BURRELL COLLECTION AND POLLOK COUNTRY PARK 2060 POLLOKSHAWS ROAD SPORTS HALLS AND SWIMMING POOLS: SCOTSTOUN LEISURE CENTRE DANES DRIVE, GLASGOW T: 0141 959 4000 NORTH WOODSIDE SWIMMING POOL BRAID SQUARE, GLASGOW, T: 0141 332 8102 KELVIN HALL INTERNATIONAL SPORTS ARENA KELVIN HALL, GLASGOW, T: 0141 357 2525 MONKLANDS TIME CAPSULE BUCHANAN STREET, COATBRIDGE T: 01236 449 572 BURRELL COLLECTION AND POLLOK COUNTRY PARK 2060 POLLOKSHAWS ROAD TOURIST INFORMATION BOARD: WWW.VISITSCOTLAND.COM WWW.SEEGLASGOW.COM Walking W alking is an extremely popular pastime in Scotland. Individuals, groups, and families regularly take to the paths and hills for a couple of hours or indeed a few days at a time. Glasgow has many trails and cycle paths through areas of historic interest and scenic beauty. Leaflets are available from the Tourist Information centre. Some of the more famous routes are: • Clyde Walkway – From the SECC in the centre of Glasgow via Glasgow Green to Cambuslang following the course of the River Clyde • Kelvin Walkway – Through Kelvingrove Park following the River Kelvin north-west, through Kelvinside to Dawsholm Park • West Highland Way – This 96 mile long distance footpath starts at Milngavie, north of Glasgow and makes its way via Loch Lomond, Rannoch Moor, Glencoe to Fort William. Parks and Gardens Glasgow has over 100 parks and gardens with beautiful scenery such as Botanic Gardens; Glasgow Green; Hogganfield Loch; Kelvingrove Park; Burrell Collection and Pollok Country Park. For more information, contact the Glasgow City Council Parks department or the Greater Glasgow and Clyde Valley Tourist Board on 0141 566 0800. Sports Hall and Swimming Pools There are many leisure centres spread throughout Glasgow. For a comprehensive list of centres and activities, visit the Tourist Information centre. Festivals Glasgow festivals include Celtic Connections Festival (January–February); Glasgow Film Festival (February); Glasgow Music Festival (March); International Comedy Festival (March); TRIPTYCH (April); Glasgow Art Fair (April); Maydaze (May) International Jazz Festival (June-July); West End Festival (June); Glasgow River Festival (July); Indian Summer (September) and many more! Edinburgh also holds the International Festival. This is a large festival, featuring established and new artists from music, dance, and theatre. The Edinburgh Festival is the largest of its kind in the world and takes place in August. To find out more about what festivals are on, go to the ‘See Glasgow’ website at www.seeglasgow.com. INTERNATIONAL STUDENT HANDBOOK www.caledonian.ac.uk Leisure and Recreation ADDRESSES SKIING: GLASGOW SKI AND SNOW BOARD CENTRE CLUB BELLAHOUSTON PARK, 16 DUMBRECK ROAD T: 0141 427 4991 GLASGOW’S ONLY FLOODLIT ARTIFICIAL SLOPE WITH SKI TOW, OPEN YEAR-ROUND. 60 QUALIFIED INSTRUCTORS WHO GIVE SKI AND SNOW BOARDING LESSONS TO ALL STANDARDS FROM BEGINNERS TO ADVANCED, IN PRIVATE OR GROUP CLASSES. BEARSDEN SKI CLUB Football STOCKIEMUIR ROAD, BEARSDEN Football has a very strong following in Scotland where Glasgow has a number of teams, including Glasgow Celtic, Glasgow Rangers, Partick Thistle, and Queens Park. The fans are extremely loyal and vocal in their support. When going to a match for the first time, it is a good idea to go along with a Scottish friend. They will be able to explain the different ‘customs’ and unwritten rules of behaviour and make the experience more enjoyable for you. If you are interested in playing both 11-a-side and 5-a-side, contact the football club at the University via the Students’ Association Office. T: 0141 943 1500 Skiing OLYMPIA SHOPPING CENTRE, EAST KILBRIDE, The main ski centres in Scotland are the Cairngorms, Glenshee, Fort William, the Nevis Range, and Glencoe. For more information contact the Ski Club at the University. GLASGOW, LANARKSHIRE G74 1PG Ice-Skating GOLF - DRIVING RANGE: AFFORDABLE GOLF SHOP BEARSDEN GOLF RANGE Ice rinks are for people of all ages and all abilities. Skates are available for hire at the rinks. Glasgow also has an outdoor skating rink in George Square over the Christmas period. SIMILAR FACILITIES TO THE CENTRE ABOVE. ICE-SKATING: BRAEHEAD SHOPPING CENTRE KINGS INCH ROAD, GOVAN, GLASGOW G51 T: 0141 885 4600 / 0141 848 1442 EAST KILBRIDE ICE RINK T: 01355 244 065 204 MILNGAVIE RD, BEARSDEN, GLASGOW, G61 3DH Golf Scotland is famous for its golf courses. There are many to choose from. Courses can be divided into two types: private clubs, which can be expensive to non-members, and municipal courses that are owned and run by the local councils. The municipal courses are not always as high a standard as the private courses, due to the large number of people who use them, but are less expensive. For more information, a leaflet on golf courses in the area is available from the Tourist Information Office. T: 0141 942 2828 GARY MITCHELL GOLF BLANTYRE FERME RD, GLASGOW, G71 7RN T: 0141 641 8899 BISHOPBRIGGS GOLF RANGE LTD CROSSHILL RD, BISHOPBRIGGS, GLASGOW G64 2PZ Xscape Leisure Complex Opened in 2006, Xscape has an indoor real snow ski centre with skiing and snow boarding. With a range of shops and places to eat and drink, the centre also has rock climbing, an Odeon cinema with 12 screens, 10-pin Bowling (Bowplex) and Paradise Island mini-golf. The sky walk is an aerial adventure course where you are suspended from the ceiling at 15m above the ground. T: 0141 762 4883 XSCAPE BRAEHEAD Kings Inch Rd, Renfrew, Renfrewshire PA4 8XQ T: 0871 200 3222 www.xscape.co.uk 10 ELLIOT ST, GLASGOW 10-PIN BOWLING: BRAEHEAD BOWPLEX XSCAPE BRAEHEAD AMF BOWLING GLASGOW T: 0870 118 3015 15 16 INTERNATIONAL STUDENT HANDBOOK www.caledonian.ac.uk Theatres Scottish Exhibition & Conference Centre T: 0141 248 3000 OR 0870 040 4000 (SECC BOX OFFICE) WWW.SECC.CO.UK A major exhibition and conference centre that hosts anything from classic car shows to the World Orchid show and from the biggest names in rock music to the best of international opera and ballet. T here are many theatres and concert halls in Glasgow city centre showing excellent performances, thought provoking experiences and a great time out! The Carling Academy Glasgow T: 0141 418 3000 Citizens’ Theatre Glasgow Science Centre, IMAX Cinema and Glasgow Tower 119 GORBALS STREET, GLASGOW 50 PACIFIC QUAY, GLASGOW City Halls and The Old Fruitmarket T: 0871 540 1000 WWW.GLASGOWSCIENCECENTRE.ORG One venue; three attractions. The Science Mall’s three floors overlook the River Clyde with exhibits, workshops, live science shows, labs and the Planetarium. The IMAX Cinema offers a huge screen showing 2D and 3D movies with an amazing sound system to give the ultimate cinema experience. The Glasgow Tower takes you on a two and a half minute ride to the top (100m high) for a sky view of the city and its countryside surroundings. T: 0141 287 5511 (TICKET CENTRE) OR 0141 429 0022 (BOX OFFICE) CANDLERIGGS, GLASGOW, T: 0141 287 5024 OR 0141 353 8000 The Glasgow Royal Concert Hall BUCHANAN STREET, GLASGOW T: 0141 332 6633 The King’s Theatre BATH STREET T: 0141 287 5511 (TICKET CENTRE) OR 0870 060 6648 (BOX OFFICE) Mitchell Theatre GRANVILLE STREET, GLASGOW T: 0141 287 5511 (TICKET CENTRE) OR 0141 227 5033 National Theatre of Scotland 45 HOPE STREET , GLASGOW T: 0141 221 0970 Pavilion Theatre 121 RENFIELD STREET, GLASGOW T: 0141 332 1846 Ramshorn Theatre 98 INGRAM STREET, GLASGOW T: 0141 552 3489 Tramway 25 ALBERT DRIVE, GLASGOW T: 0141 422 2023 The Theatre Royal 282 HOPE STREET, GLASGOW T: 0141 332 3321 Tron Theatre 63 TRONGATE, GLASGOW T: 0141 552 4267 INTERNATIONAL STUDENT HANDBOOK www.caledonian.ac.uk Museums Kelvingrove Art Gallery and Museum A KELVINGROVE, GLASGOW, G3 8AG dmission to all museums in Glasgow is free to everyone. Some will offer a box or collection point for donations to help support museums and their maintenance. The Hunterian Museum UNIVERSITY OF GLASGOW, HILLHEAD T: 0141 330 4221 OPENING HOURS: 09.30 – 17.00 MONDAY TO SATURDAY Museum Of Transport 1 BUNHOUSE ROAD, GLASGOW T: 0141 287 2720 OPENING HOURS: 10.00 – 17.00 MONDAY TO THURSDAY AND SATURDAY; 11.00 – 17.00 FRIDAY AND SUNDAY History of transport on land and sea with cars, motorcycles, railway locomotives (including the Royal Train), carriages, coaches, trams, buses, and ship models. Peoples Palace Museum GLASGOW GREEN, GLASGOW T: 0141 554 0223 OR 0141 271 2962 OPENING HOURS: 10.00 – 17.00 MONDAY TO THURSDAY AND SATURDAY; 11.00 – 17.00 FRIDAY AND SATURDAY A permanent exhibition on the history of Glasgow with numerous temporary exhibitions allowing different areas of the collection to be highlighted. Provand’s Lordship 3 CASTLE STREET, GLASGOW T: 0141 552 8819 OPENING HOURS: 10.00 – 17.00 MONDAY TO THURSDAY AND SATURDAY; 11.00 – 17.00 FRIDAY AND SUNDAY This is the oldest house in Glasgow and has been preserved as a museum with period displays. It was built in 1471 as the Manse for Sir Nicolas Hospital. Scotland Street School Museum SHIELDS ROAD, GLASGOW T: 0141 287 0500 OPENING HOURS: 10.00 – 17.00 MONDAY TO THURSDAY AND SATURDAY; 11.00 – 17.00 FRIDAY AND SUNDAY The building is an example of the work by the famous Glasgow architect Charles Rennie Mackintosh. St. Mungo Heritage Centre WELLPARK BREWERY, DUKE STREET, GLASGOW T: 0141 552 6552 EXT. 3020 GUIDED TOURS ARE AVAILABLE: 14.20 – 17.00 TUESDAY TO THURSDAY; 19.00 – 21.30 MONDAY AND THURSDAY. The St Mungo Heritage Centre is situated in the Tennent Caledonian Brewery which is the only remaining brewery in Glasgow. It is a celebration of brewing (it uses traditional methods) and its history. The St. Mungo Museum of Religious Life and Art 2 CASTLE STREET, GLASGOW T: 0141 553 2557 OPENING HOURS: 10.00 – 17.00 MONDAY TO THURSDAY AND SATURDAY; 11.00 – 17.00 FRIDAY AND SUNDAY. Houses an outstanding collection of artefacts from all religions. T: 0141 287 2699 OR 0141 276 9599 OPENING HOURS: 10.00 – 17.00 MONDAY TO SATURDAY; 11.00 – 17.00 FRIDAY AND SUNDAY ADMISSION: FREE The main museum and gallery in Glasgow is housed in an imposing purpose-built red sandstone building which opened in 1902 and has recently undergone a major restoration. With three floors, each offers its own world of discovery, history and beauty. The first floor is where the Object Cinema is located, with the History Discovering Centre and the Study Centre. The galleries show works on various subjects including Glasgow and the World; Every Picture Tells a Story and Scotland’s First People. The ground floor provides the social space, mini museums, the Art Discovery Centre and the Environment Discovery Centre. The lower ground floor includes the Campbell Hunter Foundation Education Wing and the café, restaurant and shop. See www.glasgowmuseums.com for more details. 17 18 RECREATION, HEALTH & FITNESS (THE ARC) T: +44 (0)141 331 3116 E: arc@gcal.ac.uk W: www.caledonian.ac.uk/arc THE INTERNATIONAL STUDENTS CONVENOR BASED IN THE STUDENTS’ ASSOCIATION RUNS THE INTERNATIONAL STUDENTS’ SOCIETY. PLEASE CONTACT VIA THE STUDENTS’ ASSOCIATION AT CITY CAMPUS. T: 0141 331 3886 Galleries The Burrell Collection POLLOK PARK, 2060 POLLOKSHAWS ROAD T: 0141 287 2550 OPENING HOURS: 10.00 – 17.00 MONDAY TO SATURDAY; 11.00 – 17.00 FRIDAY AND SUNDAY ADMISSION: FREE. FREE GUIDE TOURS BY ARRANGEMENT. The great passion of Sir William Burrell’s life was collecting. He presented the fruits of his passion to the City of Glasgow in 1944 and in 1983 this specially designed award-winning building was opened to house everything. The collection is extremely varied and includes art objects from the ancient civilisations of Iraq, Egypt, Greece, and Italy, from the Orient, the Near East, and from medieval Europe. Paintings and drawings are from the fifteenth to the nineteenth centuries and many of the ancient doorways, window casements and stained glass windows are cleverly incorporated into the structure of the building. Centre for Contemporary Art 350 SAUCHIEHALL STREET, GLASGOW T: 0141 332 7521 OR 0141 352 4900 OPENING HOURS: 09.00 – 18.00 MONDAY – SATURDAY The Scottish Arts Council’s exhibition centre has a continuously changing gallery of paintings, photographs and sculptures. Gallery of Modern Art ROYAL EXCHANGE SQUARE, QUEEN STREET, GLASGOW T: 0141 229 1996 OPENING HOURS: 10.00 – 17.00 MONDAY TO SATURDAY; 11.00 – 17.00 FRIDAY AND SUNDAY The GoMA displays the work of local and international artists. It opened in 1996 and has fine examples of Scottish contemporary art. The gallery is a stylish and neoclassic building within Glasgow, as the building contains old and new architecture. There is a café with free Internet and a gift shop. Hunterian Art Gallery UNIVERSITY OF GLASGOW, HILLHEAD T: 0141 330 5431 OPENING HOURS: 09.30 – 17.00 MONDAY – SATURDAY Houses a reconstruction of Charles Rennie Mackintosh’s house. The Lighthouse 11 MITCHELL LANE, GLASGOW, G1 T: 0141 221 6362 WWW.LIGHTHOUSE.CO.UK Scotland’s centre for Architecture, Design and the City. An interesting exhibition space with six floors, a shop full of design items and gifts and a café. Houses a permanent exhibition of the works of Charles Rennie Mackintosh in the Mackintosh Centre and also has the Mackintosh Tower which offers a view of the city. See the List or www.glasgowmuseums.com for the full range of museums and galleries and details of current exhibitions. INTERNATIONAL STUDENT GUIDE www.caledonian.ac.uk Restaurants Seating and Eating customs G lasgow has a wide variety of restaurants with almost every ethnic type of food. They also span the range of costs. Check the Eating Out Guide within the Yellow Pages telephone book for a vast range of restaurants or log in to the Glasgow food guide at www.list.co.uk/eating-and-drinking. Ashoka Ashton Lane 19 ASHTON LANE, G12 T: 0800 195 3195 A popular and renowned Indian restaurant, offering a student meal. It is one of a large number of bars, cafés, and restaurants located in Ashton Lane in the West End. Antipasti 337 BYRES ROAD, G12 (ALSO ON 305 SAUCHIEHALL STREET) T: 0141 337 2737 Italian food at reasonable prices. China Buffet King 349 SAUCHIEHALL STREET, GLASGOW, G2 3HR T: 0141 333 1788 'All you can eat' buffets that are replenished frequently. Koh-I-Noor 235 NORTH STREET, CHARING CROSS, GLASGOW, G3 T: 0141 204 1444 Excellent, high quality, value for money Indian restaurant. The Koh-I-Noor has a welldeserved reputation. Well worth a visit. The Noodle Bar 482 SAUCHIEHALL STREET, GLASGOW, G2 T: 0141 333 1883 Excellent Chinese food. Stays open late. If you are eating a meal at someone’s house, you should wait until you are called to sit down when the meal has been served. The meal will either be served on a plate, or dishes will be passed round from which you help yourself. If there are several knives, forks, and spoons at your place at table, always start from the outside and work in. Often, the fork and spoon for dessert will be placed at the top of your plate. During the meal try not to eat faster than your hosts. Always wait to be offered more food, do not just take it. Only if you know your hosts very well should you help yourself. However, if food has been served from a bowl, and you see your neighbour’s plate empty, it is polite to ask your neighbour if you can pass anything to them. Do not serve your neighbour, just pass them the dish. If you are offered more food, and you would like to take it, always accept the first time that you are offered. If you refuse the first time that you are offered more, your host will think that you have eaten enough and you may not be asked again. 19 20 INTERNATIONAL STUDENT HANDBOOK www.caledonian.ac.uk Pubs National Drink e are known for our Whisky W as our national drink of which we have many kinds. Our national soft drink is Barrs Irn Bru which is worth a try. Here is a glossary of beers you can find in Scotland. A ll pubs sell non-alcoholic or low-alcohol beers and lagers. Many pubs will also serve a range of food, and those that sell food, allow children into the food serving areas. Barbloc 117 BATH STREET, GLASGOW G2 T: 0141 574 6066 Bar 10 Heavy: The most common beer in Scotland. A brown beer of average strength. Slightly bitter tasting. Export: This was originally a stronger beer brewed especially for sending overseas to the armed forces. A stronger taste and alcohol content than Heavy. Special: This is another form of Heavy with a sweeter taste. Light: A very dark beer which is called ‘light’ due to the fact that it is slightly lighter in alcohol than Heavy. Lager: This is the nearest thing that the Scots have to continental beer. Usually highly carbonated and a clear golden colour. Brown Ale: A sweet bottled beer. Pale Ale: A light bottled beer. Stout: A dark beer with a high proportion of black (roasted) malts. A dark sweet beer. Guiness: This is an Irish beer which, along with Murphys, is extremely popular in Scotland. It is a very dark drink with a thick creamy head and pleasantly bitter flavour. Real Ale: A drink which has not been carbonated or pasteurised (most of the beers listed above have been). It is matured in wooden casks. A popular style of drink and typically British. There are hundreds of types each with it’s own distinctive flavour. A wide range of beers is available in the bars in the Students’ Association building. 10 MITCHELL LANE, GLASGOW G1 T: 0141 572 1448 Budda 142 ST. VINCENT STREET, GLASGOW G2 T: 0141 248 7881 Bunker 193-199 BATH STREET, GLASGOW G2 T: 0141 229 1427 The Horseshoe Bar 17 DRURY STREET, GLASGOW, G2 T: 0141 229 5711 Famed for having the longest bar in Europe. The Lab 26 SPRINGFIELD COURT, GLASGOW G2 T: 0141 222 2116 The Local 427 SAUCHIEHALL STREET, GLASGOW G5 T: 0141 332 2528 Molly Malone’s 224 HOPE STREET, GLASGOW G1 T: 0141 332 2757 Live Irish music seven nights a week. O’Neill’s Irish Bar 155 QUEEN STREET, GLASGOW G1 T: 0141 229 5871 Scotia Bar 112 STOCKWELL STREET, GLASGOW, G1 T: 0141 552 8681 Folk music. Groups on regularly. Impromptu sessions most nights. Real Ale. Sloans 62 ARGYLE ARCADE, GLASGOW G2 T: 0141 221 8886 One of the oldest bars in Glasgow with an old style lounge bar. INTERNATIONAL STUDENT GUIDE www.caledonian.ac.uk Night Clubs Pubs and Night Clubs T here are clubs throughout the city, with DJs offering all kinds of music. Most clubs will want to see your ID to prove that you are over 18. Check The List for up-to-date information. ABC 300 SAUCHIEHALL STREET, GLASGOW T: 0141 332 2232 Great big dance floor and a common venue for gigs. Archaos 25-31 QUEEN STREET, GLASGOW T: 0141 204 3189 Boasts 3 rooms and the ‘Sky Bar’. Bamboo WEST REGENT STREET, GLASGOW T: 0141 332 1067 Mixed music, student orientated. The Buff Club 142 BATH LANE, GLASGOW T: 0141 248 1777 A small club with a unique décor for lovers of vintage disco, funk and soul. Cathouse 15 UNION STREET, GLASGOW T: 0141 248 6606 An alternative rock club that plays rock, metal, nu-metal, punk, and R&B, which has two dance floors and a relaxed atmosphere. The Garage 490 SAUCHIEHALL STREET, GLASGOW T: 0141 332 1120 The student club in Glasgow; cheap drinks, student identity usually required. Sub Club 22 JAMAICA STREET, GLASGOW T: 0141 248 4600 A Small intimate basement night club with fascinating décor. Pubs are frequented by both sexes over the age of 18, which is the legal drinking age. However, there are some pubs and clubs that restrict entrance to those over the age of 21. You are expected to pay for your drink when you order at the bar. It is rare to have waiter/waitress service in pubs. You need not feel obliged to drink more than you want to, or indeed, to drink alcoholic drinks. All pubs serve a good selection of soft drinks, fruit juices, mineral waters, and non-alcoholic beers and lagers. Many pubs also serve reasonably priced meals. 21 INTERNATIONAL STUDENT HANDBOOK www.caledonian.ac.uk Glasgow City Centre M8J16 M8J17 D O B B L S T Q U E E N S T S T R E E T H A N O V E R N O R T H S T R E E T S T R E E T S T R E E T A R G Y L E S T G E O R S Q U A G E R E W E S T N I L E E K M I L L E R D F B U C H A N A N S T R E E T U N I O N A R G Y L E R O A D K I L L E R M O N T R E N F I E L D S T R E E T S T H M8J19 N S T R E E T A V I N C E N T O S T C O W C A D D E N S L S T R E E T S R E N F R E W G A S T R E E T M I L T O N S T S A R E U C E T H I E H A L L S T R E B A E T T H E M8J18 I J H O P E 22 C B C A T H E D R G E O R G E I N G R A M S T R E E T W I L S O N S T S T R E E T I GLASGOW CITY CENTRE UNIVERSITY & COLLEGES A: GLASGOW CALEDONIAN UNIVERSITY UNIVERSITY CAMPUS B&C: GLASGOW METROPOLITAN COLLEGE NATIONAL & REGIONAL TRAVEL TRAIN STATIONS D: CENTRAL STATION E: QUEEN STREET STATION BUS STATION F: BUCHANAN BUS STATION LOCAL & REGIONAL TRAVEL: TRAIN STATIONS G: CHARING CROSS H: ANDERSTON I: ARGYLE STREET LOCAL TRAVEL: SUBWAY STATIONS J: COWCADDENS K: BUCHANAN STREET L: ST ENOCH Glasgow is an easy city to get around, with many places within walking distance of each other. Those that aren’t, are easily accessible by the efficient public transport system, including the subway, known as the “Clockwork Orange”. A L S T R E E S T R E E T T INTERNATIONAL STUDENT HANDBOOK www.caledonian.ac.uk City Campus The campus at Caledonian is so compact, it makes moving from class to class so easy. It’s really amazing how you can get from the library, to the gym, to lectures in a matter of minutes. An Ideal Location G lasgow itself has excellent rail links with the rest of the UK, with Queen Street and Central stations located in the city centre. Glasgow International Airport is a 15 minute drive by motorway from the city centre and there is a regular shuttle bus service between the city and the airport. 14 University Campus 13 10 12 11 9 The main entrance to the University campus is on Cowcaddens Road across from Buchanan Bus Station. Nearby underground stations are Cowcaddens or Buchanan Street. The University campus is a short walk away from the city centre or Queen Street and Central Railway Stations. UNIVERSITY BUILDINGS: 1: BRITANNIA BUILDING 2: JOHN SMITH’S BOOKSHOP & REAL LEARNING CAFE 3: ARC HEALTH & FITNESS FACILITY 4: NORTH HANOVER STREET BUILDING 5: GOVAN MBEKI BUILDING 6: Mbeki GEORGE MOORE BUILDING 1. Britannia Building 2. Real Learning Cafe & John Smith’s Bookshop 3. Arc Health & Fitness Facility 4. North Hanover Street Building 5. Govan Building 6. George Moore Building 7. Hamish Wood Building 8. Students’ Association & SRC Offices 9. Occupational Health Unit 10. The Saltire 7: Centre HAMISH WOOD BUILDING 11. Charles Oakley Laboratories 12. Nursery 13. Teaching Block 14. Milton Street Building 15. Caledonian Court 8: STUDENTS’ ASSOCIATION & SRC OFFICES 9: OCCUPATIONAL HEALTH UNIT 10: THE SALTIRE CENTRE 11: CHARLES OAKLEY LABORATORIES 12: NURSERY 13: TEACHING BLOCK 14: MILTON STREET BUILDING 15: CALEDONIAN COURT 23 24 INTERNATIONAL STUDENT HANDBOOK www.caledonian.ac.uk Things You Should Know Telephones Public Telephone kiosks/booths/ boxes require either coins or a phonecard. A coin-operated phone takes 10p, 20p, 50p, and £1 coins. Some coins must be fed into the machine before dialling; more coins can be inserted during the conversation. There is a display that tells you how many units you have left. Phonecards can be purchased from post offices. They are available in £5, £10, and £20 denominations. Phonecards are useful for making long distance and international calls. No card is necessary for 999 emergency calls. Mobile Telephones There are five main mobile networks within the UK: Vodaphone, Orange, O2, T-Mobile, and Three. You can buy phones and top-up pre-pay phones either online or at most high street shops via an E-top up card. Insurance N o matter where you are staying, it is important that you insure your personal possessions against loss or damage. This can be done through insurance companies through most of the Scottish banks, which have their own insurance schemes specifically for students. Electrical Equipment The British electricity supply is 240 volts 50 hertz. This will destroy any 110 V AC equipment, so make sure that all your electrical equipment can be used on a 240 V supply. The standard electrical socket is the 13A ‘flat-pin’. The Police Cheaper International Calls Many international students rely on frequent telephone calls to their home countries. There are companies which offer savings on calls made via BT or Virgin Media. Most of them require an advanced payment of between £20 - £50 towards the cost of calls and the signature of a simple contract, after which a freephone number and PIN (Personal Identity Number) give access to the service. British police do not usually carry firearms and are in no way connected to the military forces. Part of their function is to help you. The police have the right to stop anyone and ask them questions, and although this is unlikely to happen to you, it may help you to know the correct procedure to follow. It is advisable to answer directly and politely though you have the right to tell the police that you decline to reply until you have consulted a solicitor (lawyer). The police also have the right to stop and search anybody if they suspect that he or she is carrying drugs or stolen property and they can also arrest anybody on either proof or suspicion that he or she has broken the law. In the unlikely event of this happening to you, follow this procedure: • As the police officer if and why he/she is making the arrest, remember what he/she says and make a note of his/her number (which is on the shoulder of his/her uniform). • Do not argue but accompany him/her quietly to the Police Station. • At the Police Station give your name and address and say firmly but politely that you do not wish to discuss the matter until you have had legal advice. • At this point you should either contact Learning Services at the University, your Head of Department, or, if you prefer, a friend whom you can trust, so that a solicitor can be obtained. Lost property is often handed in to the local Police Station. If you lose anything or anything is stolen, report if to your local police station. If you witness an accident, contact the police. You should also report any crimes at your local Police Station. INTERNATIONAL STUDENT GUIDE www.caledonian.ac.uk Social Customs Seating & Eating customs • • • • Greetings A Scottish person will often greet you with “Hello, how are you?” This is simply a way of saying “Hello” or “Welcome” and they will be expecting a reply similar to “I’m good, thank you”. In a more formal situation (such as meeting your tutor or landlord for the first time) it is usual to shake the right hand of the person you are meeting. It does not matter if you make the first move with your right hand. Kissing and embraces are not as common as it is in other countries. In Scotland it is usually between friends and family, people you are familiar with. • • Hand and eye contact In the UK, there is no special significance to the left and right hands. Both can be used for giving and receiving presents, although the right hand is always used for shaking hands. You may be used to avoiding eye contact as a sign of respect for an older person or authority figure. This is not the case in the UK, where avoiding eye contact is seen as a sign of insincerity and shyness. Try to look as people when speaking to them, although it is usual to avoid eye contact with strangers. Most British people will smile when they meet you, irrespective of how they are feeling. • Time To arrive late, even by a few minutes, is considered impolite. Your lecturer or supervisor may disapprove if you arrive late at a seminar or lecture, whatever the reason. Try to inform the person you are meeting that you are running late where possible. Gender equality • It is important to be aware that in the UK, female and male members of staff are equally respected and accepted. How to address people Many members of staff expect to be called by their first names. If you address them as Mr, Miss, Mrs, Dr or Professor, you may be thought of as being very formal. Listen carefully to how they introduce themselves and how other students address them. Saying no Do not be worried about saying no. In the UK, a “no” is not considered impolite. Honestly is much preferred, so that people know what you really mean. If you do not wish to do something do not worry about saying so. Smoking Smoking is not allowed in any public building in Scotland, which includes cinemas, restaurants, cafes, pubs, bars, and public transport. Glasgow Caledonian University has a no smoking policy, which means that smoking is not allowed in any University building. If you wish to smoke, you will have to go outside. • If you are eating a meal at someone’s house, you should wait until you are called to sit down when the meal has been served. The meal will either be served on a plate, or dishes will be passed round from which you help yourself If there are several knives, forks, and spoons at your place at table, always start from the outside and work in. Often, the fork and spoon for dessert will be placed at the top of your plate During the meal try not to eat faster than your hosts Always wait to be offered more food, do not just take it. Only if you know your hosts very well should you help yourself. However, if food has been served from a bowl, and you see your neighbour’s plate empty, it is polite to ask your neighbour if you can pass anything to them Do not serve your neighbour, just pass them the dish If you are offered more food, and you would like to take it, always accept the first time that you are offered. If you refuse the first time that you are offered more, your host will think that you have eaten enough and you may not be asked again Some people may not know what you like to eat, so try to help them as much as possible by explaining the things that you do and do not eat. Tell your host the things you do not eat the week before they prepare a meal for you, if it is possible It is polite to offer the host help to clear away and wash the dishes after the meal, although you should not be surprised if your offer is refused In most cases (especially when you do not know your host very well) it is usual to take a small gift, such as a box of chocolates or flowers. Your host will normally ask to take your coat and hang it until you leave. 25 26 INTERNATIONAL STUDENT HANDBOOK www.caledonian.ac.uk The University Tutorials You are expected to read widely in preparation for your tutorials and will be asked to write essays and make presentations regularly. You will also be expected to participate actively in the class discussions, contributing your own ideas and criticising those of other students and of the tutor. Most of your work is done independently and you must take personal responsibility for organising your own time so that you can meet your obligations in terms of attendance, discussion, and course work. Your tutors and module leaders are always willing to help if you have any queries about the course. If you do encounter any problems it is important that you seek your tutor’s help as soon as possible so that the problem can be resolved at an early stage. Do not wait until the last minute and then panic. T here will be a programme of orientation and induction for new students during the week prior to the beginning of classes. Ask your Academic department or the ‘Base’ Saltire Centre for details. In addition, the Students’ Association organises a wide range of activities during the first week of classes. Make a point of visiting the clubs and societies fair. This is an ideal opportunity to find out about the many organisations run by students for students. Full programme details are available from the Students’ Association. More detailed information on the University and its facilities is contained in your Student Diary/Academic year organiser. If you do not have one, ask at Learning Services Reception. The Teaching System Attitudes towards work may be different from those with which you are familiar. Some international students are accustomed to greater and more specific direction in what to read and write. In Britain, lecturers tend to treat the subject broadly and expect you, the student, to conduct deeper research and study on your own, using the course reading lists and the library catalogue. Lectures Lectures are generally given to large audiences and their aim is to give common information to students which provide a basis for smaller group discussions later in tutorials and seminars. A lecture may be a basic explanation of required subject matter that gives you the background of the subject and its bibliography. The lecture can also be used to give a clearer explanation of the subject than is available elsewhere. The lecture is efficient in terms of staff and student time and unlike a book, it addresses the specific needs of a particular group. It will also be topical and right up-to-date, something that a book cannot be. INTERNATIONAL STUDENT GUIDE www.caledonian.ac.uk Study Skills Essays Essay writing plays a large part in the assessment process. A lecturer will give the class a topic on which to write an essay. He/she will also inform you of the expected length of the essay and the date on which it must be handed in. You may also be given a list of recommended reading on the topic. It is essential that these essays are all your own work as plagiarism/cheating is not tolerated in any higher education institution. Do not be tempted to copy extracts from textbooks. An essay gives you an opportunity to express your own views on a subject and to show your knowledge. Examinations T he University library has a variety of study support material that will guide you into good study patterns. If you should find particular difficulties with your course, always seek help early, never wait until the course exam comes up to find out that you did not understand the subject to a satisfactory level. University Library The University library is in the Saltire Centre offering the full range of academic library services. It is equipped with online public access catalogue terminals which allow you to request whatever material you want from any location. You will find the library staff to be friendly and helpful and they will assist you to find whatever you need. A library guide booklet is available from the library. It provides detailed information on all library facilities, rules, and regulations. • Writing for academic purposes • English language support • Exam preparation • Dyslexia • Oral presentations • Maths and stats • General study skill. For appointments, contact 0141 273 1372, at ELS reception, or email at ELS@gcal.ac.uk. These take place at the end of each semester. The format for each exam will be explained by the individual departments. You will receive notification when the exams timetable is released. Ensure you check this on a regular basis in case of any changes. 27 28 INTERNATIONAL STUDENT SUPPORT SERVICE INTERNATIONAL STUDENT ADVISER - MARGARET WARD T: 0141 273 1196/1244 ALTERNATIVE LINE (THE BASE) T: 0141 273 1000 E: isss@gcal.ac.uk Learning Services Multi-faith Centre and Chaplains In Scotland, there are people of many different religions and beliefs and, in Glasgow, there are places of worship dedicated to various world religions. GCU has a number of Student Associations for various faith groups which you can join. The University has an International Students’ Chaplain, who is available throughout the year to international students of all faiths and none and is responsible for organising the International Students' Welcome Programme which takes place in September. In addition, the University is planning a new multi-faith centre on campus, providing students and staff with worship facilities and space to meet with people of all faiths. Accommodation The Accommodation team are located at Caledonian Court, the University’s Hall of Residence on Dobbies Loan, just behind the Campus [0141 331 3980]. Careers Service The Careers Service is part of Learning Services. The Careers Information Room on the first floor of the Library provides details of career opportunities overseas and can be of help to International Students. L earner Support within Learning Services offers services to all GCU students. It provides advice, support and information to students with practical or personal difficulties. Whilst many students may find that their progress through the University will be smooth, others may encounter difficulties of one sort or another. This may be particularly so in the case of international students whose problems may result from regulations concerning immigration and employment, or from more acute worries about finance, accommodation, or difference of language or culture. No matter what type of problem you come up against – financial, academic, or more personal – International Student Support Service is always approachable and tries to be constructive and helpful. Sometimes the difficulty may be overcome relatively easily or perhaps several sessions of counselling will be needed. Whatever is bothering you, your problem will be considered and not dismissed as unimportant. Of course, all conversations are completely confidential and details will not be divulged to third persons without your express consent. So if you feel in need of help please call in or phone for an appointment. You can also book appointments from the Base in the Saltire Centre. Check out the Learner Support website at www.learningservices.gcal.ac.uk/ divisions/learnersupport.html. As an International Student, your first point of contact is likely to be the International Student Adviser Margaret Ward. RECREATION, HEALTH & FITNESS (THE ARC) T: +44 (0)141 331 3116 E: arc@gcal.ac.uk W: www.caledonian.ac.uk/arc THE INTERNATIONAL STUDENTS CONVENOR BASED IN THE STUDENTS’ ASSOCIATION RUNS THE INTERNATIONAL STUDENTS’ SOCIETY. PLEASE CONTACT VIA THE STUDENTS’ ASSOCIATION AT CITY CAMPUS. T: 0141 331 3886 Student’s Association Recreation, Health, and Fitness Facilities (The Arc) Staff are available to give you advice and information on diet, nutrition, health, and fitness, and to provide instruction and training in a variety of sports. Go along and take a look at what is on offer or phone for more information on membership prices, activities and services, including a hair-dressing facility. The Arc’s website is: www.gcal.ac.uk/arc. W hile at the University you are a member of the Glasgow Caledonian University Students’ Association which is self-governing and is the body through which students are directly represented on most of the University’s committees. In this way, students have the opportunity to take part in the running of the University. It is simple to get involved and merely requires interest and some time. For more information, go to the Students’ Association website: www.caledonianstudent.com/display/caledonian/Home. You will also have access to most Student Unions in Britain. Entry is gained on production of your matriculation card. Regular weekend discos are held here as well as Freshers Week events and the end-of-term ‘All-Nighters’. The Students’ Association is here to provide services and facilities to the students it represents. To find out more about the work of the Association and the clubs and societies it runs just call in to the office. There is an International Students’ Convener in the Students’ Association who runs the International Students’ Society. The society organises social events and outings during the academic year. To join ‘International Students’, call at the Students’ Association office, taking your matriculation card and £1 (the subscription fee) with you. Check the notice board in the Students’ Association or the International Student Adviser’s notice board in the main corridor outside Learning Services for information on forthcoming events and consider becoming involved in the international students committee to help plan and run events. They are always looking for new members. Tickets for trips and events organised by the International Students’ Society are usually sold in the Union shop on campus. We look forward to you joining our events. Eating on Campus The refectory is located in the Hamish Wood building. Consult your student handbook for details of opening times. There is also a coffee bar in the Learning Café and in the Saltire Centre. The facilities include a 5-a-side football hall, a brand new multipurpose sports hall, a spacious exercise studio, and three different gyms for cardiovascular and resistance training. Nursery The University has a Nursery on Campus for babies and children aged between 6 weeks and 5 years of age. This facility is for staff and students for the duration of their time here in the University. Please note that demand for the nursery places is high and a place is not guaranteed. 29 30 INTERNATIONAL STUDENT HANDBOOK www.caledonian.ac.uk Glasgow Speak Glossary T he accent of the people in Glasgow is unique, even in Scotland. Glaswegians use long vowel sounds, dropped consonants and the glottal stop. Scots as a whole use words not found in an English dictionary so the following is a partial glossary of Scottish words to give you a brief insight. Another peculiarity is the addition of “but”, “like” and “and that” to the end of sentences for no apparent reason, e.g. “I liked it but.” (I liked it.) and “I went to the shops like.” (I went to the shops.). Here is a list of a few phrases and words you are likely to here: SCOTTISH: ENGLISH: AYE YES BURN BROOK BACK OF 1 O’CLOCK AFTER 1 O’CLOCK CARRY OUT FOOD OR DRINK TO TAKE AWAY CEILIDH EVENING OF SONG AND DANCE CLOSE A PASSAGE IN A TENEMENT BUILDING DRIECH GREY, MISERABLE DUNT BUMP FANKLE TANGLE FITBA FOOTBALL GIE US GIVE ME GLAIKIT CLUELESS, STUPID GLASGOW FAIR GLASGOW HOLIDAY PERIOD IN JULY GLEN NARROW VALLEY GREET WEEP, CRY GUTTIES PLIMSOLES HEID HEAD HEN FAMILIAR TERM FOR A GIRL OR WOMAN HOGMANAY NEW YEAR’S EVE JAG INJECTION KEN KNOW KIRK CHURCH LOCH LAKE, NARROW BODY OF WATER OPEN TO THE SEA LOSE THE PLACE LOSE YOUR TEMPER LUM CHIMNEY MESSAGES SHOPPING, ERRANDS MIDDEN RUBBISH TIP MIND REMEMBER NAW NO NE’ERDAY NEW YEAR’S DAY NO’ NOT PIECE SANDWICH POKE PAPER BAG SORT FIX OR MEND SASSONACH PERSON FROM ENGLAND STAY LIVE (AS IN “WHERE DO YOU STAY?”) STRAMASH UPROAR TATTIES POTATOES TENEMENT BLOCK OF FLATS WITH COMMON STAIRWAY TO STREET TEUCHTER HIGHLANDER (NB: HIGHLANDERS DO NOT LIKE TO BE CALLED THIS!) THOLE ENDURE UPLIFT COLLECT WABBIT EXHAUSTED WELLIES WELLINGTON (RUBBER) BOOTS WEAN CHILD WEE LITTLE YIN ONE (AS IN “BIG YIN”) INTERNATIONAL STUDENT HANDBOOK www.caledonian.ac.uk Useful addresses CONSULATES AND HIGH COMMISSIONS: MISCELLANEOUS CONTD: AN UP-TO-DATE LIST OF COUNTRIES WITH WEST OF SCOTLAND RACIAL CONSULAR REPRESENTATION IN SCOTLAND IS EQUALITY COUNCIL AVAILABLE FROM STRATHCLYDE POLICE NAPIERSHALL CENTRE NATIONALITY DEPARTMENT, PITT STREET, 39 NAPIERSHALL STREET, GLASGOW, G20 6EZ GLASGOW (TELEPHONE: 0141-532-2421; FAX: T: 0141 337 6626 0141-532-2681). SCOTTISH REFUGEE COUNCIL EMBASSY AND HIGH COMMISSION ADDRESSES 5 CADOGAN SQUARE AND TELEPHONE NUMBERS ARE AVAILABLE GLASGOW, G2 7PH FROM THE INTERNATIONAL STUDENTS’ T: 0141 248 9799 ADVISER IN LEARNING SERVICES: T: 0141 331 8609 FAMILY PLANNING ASSOCIATION FPA SCOTLAND, MISCELLANEOUS: UNIT 10, FIRHILL, BARSNEF CENTRE, 76 HOME OFFICE IMMIGRATION & NATIONALITY FIRHILL ROAD, GLASGOW, G20 7BA DIRECTORATE (IND) T: 0141 576 5088 LUNAR HOUSE, 40 WELLESLEY ROAD, CROYDON, CR9 2BY TELEPHONE HELPLINE (NIGHTLINE) T: 0870 606 7766 8PM TO 8AM DURING TERM TIME T: 0141 552 2555 UKCOSA 9-17 ST ALBANS PLACE INTERNATIONAL STUDENTS’ CHAPLAIN ISLINGTON, LONDON, N1 0NX T: 0141 331 8576 T: 0207 354 5210 UNIVERSITY OF STRATHCLYDE NATIONAL UNION OF STUDENTS SCOTLAND CHAPLAINCY CENTRE 29 FORTH STREET ST PAUL’S BUILDING, EDINBURGH, EH1 JOHN STREET, GLASGOW T: 0131 556 6598 T: 0141 553 4144 OSPREY: INTERNATIONAL STUDENTS INTERNATIONAL STUDENT HOUSE ADVISORY COUNCIL 229 GREAT PORTLAND STREET, (BASED AT BRITISH COUNCIL, 3 BRUNTSFIELD LONDON, W1W 5PN CRESCENT, EDINBURGH, EH10 4HD) T: 0207 631 8300 T: 0131 452 8424 THE BRITISH COUNCIL THE TUN 4 JACKSON’S ENTRY, HOLYROOD ROAD, EDINBURGH, EH8 T: 0131 524 5700 CITIZENS ADVICE BUREAU THIRD FLOOR, 48 ALBION STREET, GLASGOW, G1 T: 0141 552 5556 IMMIGRATION ADVISORY SERVICE 115 BATH STREET GLASGOW, G2 T: 0141 248 2956 F: 0141 221 5388 GREATER GLASGOW CLYDE VALLEY TOURIST BOARD 11 GEORGE SQUARE, G2 1DY T: 0141 204 4400 31 32 INTERNATIONAL STUDENT HANDBOOK www.caledonian.ac.uk Some Useful Addresses/Websites USEFUL WEBSITES: PLACES OF WORSHIP: PLACES OF WORSHIP CONTD: WWW.CALEDONIAN.AC.UK BAPTIST: ADELAIDE PLACE BAPTIST CHURCH MUSLIM: MUSLIM HOUSE GLASGOW CALEDONIAN UNIVERSITY, BATH STREET 16 QUEEN’S CRESCENT INFORMATION ON ALL ASPECTS OF STUDENT GLASGOW GLASGOW LIFE AT GCU. BAPTIST: HILLHEAD BAPTIST CHURCH UK ISLAMIC MISSION WWW.CALEDONIAN.AC.UK/STUDENT CRESSWELL STREET CARRINGTON STREET GLASGOW CALEDONIAN UNIVERSITY’S GLASGOW GLASGOW STUDENT HOMEPAGE. BUDDHIST: ORDER OF WESTERN BUDDHISTS QUAKER WWW.CALEDONIAN.AC.UK/STUDENT/FAITH 329 SAUCHIEHALL STREET QUAKER MEETING HOUSE GLASGOW CALEDONIAN’S CHAPLAINS GLASGOW G4 38 ELMBANK CRESCENT GLASGOW SERVICE HOMEPAGE. CHINESE CHRISTIAN CHURCH WWW.GCUSA.COM 2 MELROSE STREET ROMAN CATHOLIC: ST. ALOYSIUS GLASGOW CALEDONIAN UNIVERSITY GLASGOW 25 ROSE STREET GLASGOW G3 STUDENTS’ ASSOCIATION, INFORMATION ON WELFARE, CLUBS AND SOCIETIES, CHURCH OF SCOTLAND: PRESBYTERIAN ENTERTAINMENT AND MUCH MORE KELVINSIDE HILLHEAD PARISH CHURCH ROMAN CATHOLIC: ST. ANDREW’S CATHEDRAL OBSERVATORY ROAD 186 CLYDE STREET GLASGOW GLASGOW EDUCATION FOR ADVICE ON ALL ASPECTS OF CHURCH OF SCOTLAND: PRESBYTERIAN ROMAN CATHOLIC: ST. MUNGO’S INTERNATIONAL STUDENTS’ LIFE INCLUDING WELLINGTON CHURCH PARSON STREET INFORMATION ON FINANCE, IMMIGRATION UNIVERSITY AVENUE GLASGOW G4 AND WORKING IN THE UK. GLASGOW G12 WWW.BRITISHCOUNCIL.ORG/WHERE/ EPISCOPAL: ANGLICAN OTAGO STREET INDEX.HTM ST. MARY’S CATHEDRAL GLASGOW INFORMATION ON FUNDING AND GREAT WESTERN ROAD SCHOLARSHIPS, EXAMS AND GLASGOW WWW.UKCOSA.ORG.UK THE COUNCIL FOR INTERNATIONAL SIKH GURDWARA USEFUL ADDRESSES WITHIN THE UNIVERSITY: QUALIFICATIONS, LEARNING ENGLISH ETC. GREEK ORTHADOX ACCOMMODATION OFFICE WWW.STUDENT-SUPPORT-SAAS.GOV.UK ST. LUKE’S CALEDONIAN COURT FIND OUT IF YOU ARE ELIGIBLE FOR 27 DUNDONALD ROAD DOBBIES LOAN ASSISTANCE FROM THIS BODY WHICH ALSO GLASGOW G12 PROVIDES OTHER USEFUL INFORMATION FOR NEW AND CONTINUING STUDENTS. HINDU TEMPLE 1 LA BELLE PLACE WWW.GLASGOW.GOV.UK GLASGOW INFORMATION ON SCHOOLS, A TO Z OF COUNCIL SERVICES, PLACES OF INTEREST, JEWISH MAPS ETC GARNETHILL SYNAGOGUE 127 HILL STREET WWW.SPT.CO.UK GLASGOW G3 STRATHCLYDE PASSENGER TRANSPORT INFORMATION. TRAVEL INFORMATION, TICKET METHODIST PRICES WOODLANDS METHODIST CHURCH WOODLANDS ROAD WWW.NHSDIRECT.NHS.UK GLASGOW NATIONAL HEALTH SERVICE, HEALTH INFORMATION ON THE INTERNET. MUSLIM: CENTRAL MOSQUE GORBALS WWW.SEEGLASGOW.COM GLASGOW THE OFFICIAL SITE FOR ALL THAT’S BEST IN GLASGOW. MUSLIM: DAWAT AL ISLAM 31 OAKFIELD AVENUE GLASGOW T: 0141 331 3980 ACADEMIC ADMINISTRATION M126, GEORGE MOORE BUILDING T: 0141 331 3338 UNIVERSITY CHAPLAINCY T: 0141 331 3576 INTERNATIONAL STUDENTS’ GUIDE TO GLASGOW www.caledonian.ac.uk “Once you have experienced this vibrant city, you’ll never want to leave again.” DESIGNED BY: PRINT DESIGN SERVICES, GLASGOW CALEDONIAN UNIVERSITY PRINTED BY: TWENTYONECOLOUR, GLASGOW PHOTOGRAPHY BY: MATTHEW SOWERBY, VISIT SCOTLAND, WWW.MORGUEFILE.COM, MARK GALLOWAY, GREATER GLASGOW & CLYDE VALLEY TOURIST BOARD, DARREN JEWELL © GLASGOW CALEDONIAN UNIVERSITY 2007 Glasgow Caledonian University International Student Support Service Cowcaddens Road, Glasgow G4 0BA, Scotland, United Kingdom T: +44 (0)141 273 1244/1196 T: +44 (0)141 273 1317 E: isss@gcal.ac.uk www.caledonian.ac.uk