Guide to Glasgow - Glasgow Caledonian University

Transcription

Guide to Glasgow - Glasgow Caledonian University
GLASGOW CALEDONIAN UNIVERSITY
International Students’ Guide to Glasgow
INTERNATIONAL STUDENTS’ GUIDE TO GLASGOW
www.caledonian.ac.uk
CONTENTS:
01
02
02
03
04
05
06
08
10
11
12
13
14
15
16
17
18
19
20
21
22
24
25
26
27
28
29
30
31
Welcome
On Arrival
A Brief Local History
Immigration and
Police Registration
Weather and Clothing
Living and Working in Glasgow
Transport
Your Health and Wellbeing
Banks, Post Offices and
Bureaux de Change
Food Halls and Supermarkets
Shopping in Glasgow
Media
Leisure and Recreation
Leisure and Recreation
Theatres and Concert Halls
Museums
Galleries
Restaurants and Cafés
Pubs
Night Clubs
Maps – Glasgow City Centre
and City Campus
Things You Should Know
Social Customs
The University
Study Skills
Learning Services
Student’s Association
Glasgow Speak Glossary
Sources of Information
and Advice
Welcome to Glasgow Caledonian University
W
e would like to take this opportunity to welcome you to our university and our
city, Glasgow. For many of you, this will be your first time away from home
and as your academic studies will be your main focus while living in Scotland, we
are here to make your time in Glasgow as enjoyable and successful as possible.
With over 1,000 students from over 90 countries choosing Glasgow Caledonian
University as their place of study, the university prides itself in its reputation as
an institution that cares for its students. Our friendly staff are at hand to help you
when you need advice and support and a range of student support services are
also available.
This guide is intended to provide valuable information to help you prepare for
your time in Glasgow and at the university, and to ensure it is a happy and beneficial
experience. As one of the most exciting cities in Europe, Glasgow is full of culture
and vibrancy, which the friendly Glaswegians are proud of. Discovering Scotland
and meeting new people are great ways to experience the city. The university’s
International Students’ Society organises a range of activities for international
students, offering a great opportunity to meet other students living in Glasgow
of other nationalities as well as Scottish.
We hope your stay with us provides you with challenges; fulfils your hopes and
expectations and makes you want to return to Scotland after completing your studies!
INTERNATIONAL STUDENTS’ GUIDE TO GLASGOW
www.caledonian.ac.uk
Welcome from the Students’ Association
Hello, As-salaam-aleykum,
Guten Tag, Hola, Nei Ho, Salut!
Welcome to Glasgow Caledonian University.
F
irst of all let me apologise that I can only say hello to a small proportion of you,
my language skills leave a lot to be desired, but it is still a credit to the many
friends I met at Glasgow Caledonian University that I am able to progress past a
simple hello! You have all come here to study, learn and gain qualifications like any
student. Every student has made a different journey to get here. I found learning and
making new friends quite daunting at first, reading academic Journals was difficult
enough in my native tongue, and I am always in awe of my friends who read through
them as quick as I, whilst scribbling notes furiously in another language, often in the
opposite direction. The difference in language may only be the most obvious tip of
the iceberg, but it is however another obstacle, which makes your unique journey all
the more rewarding. The many different friends I have made here at Caledonian
have helped and benefited my journey.
My name is Jordan Martindale, and I am the President of the Students’ Association,
to which every student at Glasgow Caledonian University is automatically a member.
It is the role of the Association to make sure that every student is included, and can
pursue their rights and choices in a safe, friendly and fun environment. It is the role
of the Students’ Association, to listen to all students and act on your behalf to ensure
your best interests. However we can only be as effective and beneficial as the
students who get involved. This year promises a new and exciting development for
international students, as the Association has promoted the post of International
Student Officer, who once elected, will sit on the Student Executive Committee and
ensure that your views are heard, so that action is not lost in translation!
There are loads of other fun ways to get involved, make new friends, establish
networks, and further your skills during your time here. Such as becoming a class
representative to the Students’ Parliament, and joining the successful Student
Leaders programme, which gives lots of useful training and skills as well as
rewarding you with some fun celebrations and a certificate signed by the Principal.
If none of these takes your fancy then you can still get involved in loads of different
sports and societies that the Students’ Association offer. Drop past Steve and Gordon
on the top floor of the Students’ Association (North Hanover Street Building) for more
information, and if you can think of a sport, club or society that is not already
happening- then we will give you support, money and advice to make it happen!
The Student Leaders Programme also rewards students who make a difference here,
in many different ways, so however you choose to spend some of your non-study time
help yourself and others. Benefit your CV, your University, your fellow students and
your experience here get involved, as without you, were nothing.
We are also here to help. Caroline and Denise run the Welfare Department and can
help you if you are having problems with academic issues, finance, accommodation, or
personal problems. They also run a number of awareness campaigns throughout the
year and are always looking for volunteers to help run the stalls. The Welfare Department
is found just to the right inside the main entrance to the Students’ Association.
If there is anything we can do for you, we are always available, on the web, by phone
or in person. Give us a try, and let me be able to say hello in at least ten languages!
JORDAN MARTINDALE, STUDENT PRESIDENT
E: JORDAN.MARTINDALE@GCAL.AC.UK
T: 0141 273 1601
WWW.CALEDONIANSTUDENT.COM
Welcome from International
Student Adviser
G
reetings and welcome to
Glasgow and to Glasgow
Caledonian University. Studying
abroad can be a challenging
experience. This guide aims to
provide you with some useful
information to help you meet
these challenges during the first
few weeks of your stay in Glasgow.
It cannot cover everything you
might need to know but we hope it
will provide a foundation on which
you can build. Further information
can be obtained from The Base in
the Saltire Centre or by contacting
the International Student Adviser,
International Student Support
Service.
We are here to provide support,
advice, and information to help you
to derive maximum benefit from
your time as a student here; please
use us!
We wish you a happy and
rewarding stay.
MARGARET WARD
INTERNATIONAL STUDENT ADVISER
01
02
ACCOMMODATION OFFICE
(SITUATED IN CALEDONIAN COURT)
T: 0141 331 3980
F: 0141 273 3957
E: accommodation@gcal.ac.uk
INTERNATIONAL STUDENT SUPPORT SERVICE
INTERNATIONAL STUDENT ADVISER - MARGARET WARD
T: 0141 273 1196/1244
ALTERNATIVE LINE (THE BASE) T: 0141 273 1000
E: isss@gcal.ac.uk
On Arrival
A Brief Local History
G
lasgow Caledonian is a
relatively new university as it
was formed in 1993, the result of a
merger between Queens College
and Glasgow Polytechnic. The
university aims to be one of
Europe’s most flexible providers
of higher education for a vast
range of services: educational,
industrial, commercial and social.
Located in the heart of the city the
university has a population of over
15,000 students, and teaching and
support staff of around 1,500.
Glasgow was founded in the
late sixth century and has been
described as the ‘greatest
Victorian city in the world’ (Sir
John Betjeman, Poet Laureate).
The city is the largest in Scotland
and as a major port and centre
of industrialism, presents the city
of opportunity.
As one of the most beautiful and
thrilling destination in Europe, our
international city boasts its own
distinct sense of style and
character with art nouveau and art
deco, which can be found all over
the city. Home to the iconic
architect and designer Charles
Rennie Mackintosh, Glasgow
recognises the many works of
Mackintosh and has celebrated his
style as it is widely recognisable
around the city. In 1999, the city
won the UK City of Architecture and
Design in recognition of Mackintosh
and our innovation and creativity.
With a population of over
600,000, our cosmopolitan city is
central to many beautiful
destinations around Scotland.
Scotland is full of natural beauty
and can offer tranquillity and
space. Loch Lomond has beautiful
scenery with the Munros hills,
Scottish wildlife and calm waters
and is less than an hour away.
Edinburgh, on the east coast is the
country’s capital and is home of
our Scottish Parliament. The city is
picturesque with Edinburgh castle
overlooking the main shopping
street. It is also hosts to numerous
festivals and events throughout the
year. For the more active of you,
Fort William proclaims itself as
the ‘Outdoor Capital of the UK’.
Scotland is a historical and
cultural place, take advantage of
our country and your time with us
to explore and discover your
Scotland.
Welcome Programme
The University hosts a Glasgow International Student Welcome Programme
alongside the University of Strathclyde, the University of Glasgow and the Royal
Scottish Academy of Music and Drama. Voluntary students are on hand to offer
valuable support and advice for international students to help you in your first few
weeks at university.
Voluntary students are based at Glasgow International Airport in the international
and domestic arrival lounges, and at Glasgow Central Railway Station.
The Welcome Staff are happy to offer advice and information as to the fastest and
cheapest means of transport. We can also arrange for someone to meet you on arrival.
Please check www.gcal.ac.uk/student/international/arrival/index.html and
www.educationuk.org/downloads/first_steps_students.pdf for more information
and advice.
Accommodation
For accommodation advice and information, visit or telephone the Accommodation
Office at Caledonian Court adjacent to the Campus (SEE CITY CAMPUS FOR THE MAP).
The staff in the Accommodation Office will do all they can to help you settle into
suitable accommodation.
NOTE: FOR INFORMATION ON THINGS TO DO ON ARRIVAL AND THE FORMALITIES YOU MUST
COMPLETE, PLEASE CONSULT YOUR INTERNATIONAL STUDENT HANDBOOK WHICH WAS SENT TO YOU
BEFORE YOU LEFT HOME. IF YOU HAVE ANY QUESTIONS WHICH THE HANDBOOK DOES NOT ANSWER,
PLEASE CONTACT THE INTERNATIONAL STUDENT ADVISER.
Some Advice
•
•
•
•
•
•
Keep your passport, travel documents and tickets in a safe place
If you lose your passport – contact the police and your embassy immediately
Do not carry large amounts of cash on you. Bring enough to cover immediate
needs and a credit card if you have one. Carry some coins with you in case you
need to use a public telephone. Always keep money in a secure place, such as
zipped pocket
Carry the telephone number of the university with you while travelling in case
you need advice or to change meeting plans
Label all luggage clearly. Write a list of everything in your luggage and keep
in a separate. If luggage is lost, contact airport, seaports, airline or shipping
officials immediately
Always use a licensed taxi
EXTEND YOUR LEAVE TO REMAIN, BY POST AT:
HOME OFFICE IMMIGRATION & NATIONALITY DIRECTORATE (IND)
LUNAR HOUSE, 40 WELLESLEY ROAD, CROYDON CR9 2BY
T: 0879 6067766
STRATHCLYDE POLICE
NATIONALITY DEPARTMENT
173 PITT STREET, GLASGOW G2
T: 0141 532 2421
THE HOME OFFICE
WWW.HOMEOFFICE.GOV.UK
FOR APPLICATIONS AND GUIDANCE NOTES.
Immigration
Police Registration
Some visa nationals have to
register with the police within
seven days of your arrival. This is
due to immigration regulations
within the UK and is nothing to
worry about. The police are
friendly and helpful and are
closely involved with the
university to ensure your safety.
There will be a stamp on your
passport which will tell you
whether you have to register or
not. You will need to take the
following with you when
registering with the police:
• Your passport (If you go to Pitt
Street branch, you will get your
passport back immediately. If
you go to another police station,
they have to send your passport
to the Pitt Street branch).
• Your family members’ passports
if applicable.
• One passport-sized photograph.
• Your unconditional acceptance
letter from the university and
your matriculation card.
• Proof of your home and UK
address.
• Fee of £34 (cash).
W
hen you arrive in this country you will have to pass through Immigration
Control. You have to show them the documents you need to get in. They can
refuse to let you enter the country if they don’t think your documents are correct.
This doesn’t happen often but if it does, don't panic! Ask the immigration authorities
to call the International Student Advisory Service [0141 273 1196]. We can confirm
that you are a student and give any other help needed.
When arriving in the UK, remember to carry the following in your
hand luggage:
•
•
•
•
•
A valid passport.
A visa or entry certificate or Home Office Letter of Consent (if necessary).
A letter of acceptance from Glasgow Caledonian University.
Documentary evidence of sufficient financial support to cover fees and living costs
for the academic year.
A health certificate if necessary.
ENSURE THAT THE AUTHORITIES’ STAMP ON YOUR PASSPORT IS RELEVANT TO THE PURPOSE OF STUDY.
You can register with the police at:
• The Nationality Branch of
Strathclyde Police
173 Pitt Street, Glasgow G2 4JS
T: 0141 532 2421
Opening hours:
Monday, Tuesday and Thursday:
9.00-12.30, 1.30-4.00 pm
Wednesday: Office closed all day
Friday: 9.00-12.30, 1.30-3.30 pm
• Any police station near to where
you are living.
The police will send your
registration certificate to the
International Student Support
Service. Send us your email
address [isss@gcal.ac.uk] and we
will notify you when we receive
your certificate. See
www.gcal.ac.uk/student/
international/first_weeks/police.ht
ml for more information.
03
04
INTERNATIONAL STUDENTS’ GUIDE TO GLASGOW
www.caledonian.ac.uk
Weather & Clothing
Clothing Shops
There is a wide variety of clothing
shops within the city centre.
There are several department
stores which hold a range of
shops known as concessions.
You are able to choose clothes
from several different shops and
pay for your purchases at the one
till point. In Glasgow the main
department stores are:
Debenhams [Argyle St.]; Frasers
[Buchanan St.] and John Lewis
[Buchanan Galleries].
There is also a wide variety of
clothing shops, as well as footwear
and accessories in the city centre
and shopping complexes out with
the centre.
Some shops will stock a variety
of sizes on their floor or have extra
in their stockrooms. Some may
offer an ordering service so you
can ask the sales assistants for
help at any shop.
See Shopping in Glasgow for
more information.
Weather
The weather can be changeable in the UK as the rain, sun and temperature can
vary depending on your location. We have fairly cool summers and mild winters with
warmer climates in May to September, although rainfall can occur throughout the
whole year. The coldest months are December to February with an average daily
temperature of 4°C, although this can drop to below freezing.
You may find the unpredictable weather intriguing as you can often experience rain,
snow, thunder and lightning, hail and glorious sunshine and that’s just one day.
Clothing
The best way of keeping warm in the colder days is to dress in layers of clothing.
This way, air is trapped between your clothes and works as an insulator. Umbrellas
can keep you dry in the rain, but in days of high winds they can become difficult to
handle. A waterproof jacket with a hood is a good investment and a good pair of
shoes with thick soles will keep your feet warm in the cold days.
It is not always cold and wet weather so be sure to bring your shorts and t-shirts
for our warm, sunny days.
Clothing Sizes Chart
The following table gives a comparison of British and Continental clothing sizes:
DRESSES, KNITWEAR, LINGERIE
BRITISH
10
12
14
16
18
CONTINENTAL
36
38
40
42
44
20
46
INCHES
32/34
34/36
36/38
38/40
40/42
42/44
CENTIMETRES
81/88
88/91
91/96
96/102
102/107
107/112
[THE NUMBERS IN INCHES AND CENTIMETRES REFER TO BUST AND HIP MEASUREMENTS]
MEN’S SHIRTS
BRITISH (INCHES)
14
14.5
15
15.5
16
16.5
17
17.5
CONTINENTAL
36
37
38
39
40
41
42
43
SHOES
BRITISH
3
4
5
6
7
8
9
CONTINENTAL
36
37
38
39
40
41
42
INTERNATIONAL STUDENTS’ GUIDE TO GLASGOW
www.caledonian.ac.uk
Living and Working in Glasgow
Local Taxes
In the UK we have a local tax
called the Council Tax. The rate of
tax is set by each district council
to help pay for the services it
provides, such as rubbish
collection, the police and fire
brigade. For the purposes of this
tax, international students are
treated in the same manner as
local students; that is, any student
studying on a full-time course
lasting longer than 3 months is
exempt from the tax.
Working During Your Studies
If you are studying a full-time course for over six months, most students are entitled
to work up to a maximum of 20 hours in a week during term-time and full-time during
vacation without a work permit. If your passport is stamped ‘restriction’, this applies to
you. If you have ‘prohibition’ on your passport, you are not permitted to work.
Please note if you have ‘prohibition’ on your passport and you choose to work, this
is a serious offence and could result in a refusal to extend your ‘leave to remain’ or
prosecution under the Immigration Act.
If you are coming to the UK for a period less than six months, it is likely that you
will have a stamp in your passport which does not allow you to work. In this instance,
you can apply for entry clearance before you leave your own country as you may be
able to request for ‘restriction’ on working, thus allowing you to work.
When making your application, the Entry Clearance Officer will disregard your
anticipated income, therefore you must be able to show that you are in a financial
position which covers your fees and living costs.
Your wife/husband will usually be given the same leave to remain as you with no
restriction on taking employment, unless you have been prohibited from working or if
you have less than twelve months leave to remain on arrival in the UK. Your
wife/husband should carry photocopies of your UK immigration stamps to ensure she
receives the same.
If you are from the EEA, you are free to travel to and from the UK at will. You do not
need permission to work but if you do, you should take your passport, a letter from
the employer offering you the position to the Department of Work and Pensions,
Benefits Agency in order to receive a national insurance number. Alternatively,
contact the National Insurance Number Allocation Service on 0845-6000-643. EEA
nationals can be joined by their wives/husbands and there is no restriction on them
taking up employment.
Ask your International Student Adviser if you are unsure, or consult
www.dfes.gov.uk/international-students for the Department for Education and
Employment (Dfes) website. You can also check UKCOSA for more information
www.ukcosa.org.uk/pages/guidenote.htm.
Working After Your Studies
It is possible to continue your stay in the UK under several schemes aimed at
students who wish to stay after they have completed their course. In order to stay,
please ensure you apply before your studies finish.
Fresh Talent
Working In Scotland Launched in 2005, this new international graduate employment
scheme allows students to extend their stay for two years after they have completed
their studies, for the purpose of seeking and taking up employment.
See www.ukcosa.org.uk/images/workafter.pdf or the Home Office www.workingin
theuk.gov.uk for more information or ask your International Student Adviser.
You are exempt from paying local
council taxes if:
• You live in university
accommodation
• You live in another residence
sharing with students
• You live your spouse or family
(who are adult dependent)
See www.ukcosa.org.uk for more
information.
Benefits
Students subject to immigration
control, enter the UK on the
understanding that they will not
have recourse to public funds. As
such, most international students
will not be eligible to claim for the
following benefits:
• Income Support
• Working Tax Credit
• Family Credit
• Council Tax Benefit
• Housing Benefit or housing
under the Housing (Homeless
person) Act 1987
• Child Benefit
• Council Housing (renting of
accommodation from Glasgow
City Council)
• Jobseeker’s Allowance
• Attendance Allowance
• Severe Disablement Allowance
If you claim any of these benefits it
would constitute a breach of the
Immigration Regulations and
might result in a refusal to extend
your leave to remain.
Please consult the International
Student Adviser for more
information and advice.
05
06
THE TRAVEL CENTRE
ST ENOCH SQUARE, GLASGOW G1
OPEN 6 DAYS A WEEK FOR PURCHASING OF TICKETS AND ZONE CARDS.
TIMES: 0830 - 1730 MONDAY TO SATURDAY. (CLOSED SUNDAY)
Transport
Zone Card
If you will be travelling a lot by
bus, train and underground, a
Zone Card will save you money and
time. This unlimited travel pass is
valid from Sunday to Saturday and
can be purchased from First
ScotRail stations, Transcentre of
SPT Travel Centres. When buying
your card, take one passport-sized
photograph and proof of date of
birth with you.
See www.spt.co.uk/tickets/zone
card.html for more information.
Young Person’s Rail Card
You are eligible for a young
person’s rail card if you are aged
between 16 to 25, or a mature
student, in full time education and
have over 15 hours a week for a
minimum of 20 weeks a year. The
card costs £20 and you will receive
a third off all rail travel for a full
year. Ensure you carry your card
with you when travelling as you
will have to show that and your
ticket to the train ticket conductor.
See www.youngpersonsrailcard.co.uk for further
information.
Young Person’s Coach Card
If you are aged between 16 and 25
in full time education, you can get
up 30% off with a National Express
young person’s coach card. The
card costs £10 and is valid for a
full calendar year. Ask at the SPT
ticket centre at Buchanan Bus
Station and bring a passport-sized
photograph and proof of your
student status.
See www.nationalexpress.com
/save/young_persons.cfm for
details.
T
he Glasgow public transport system is extensive, reliable, and reasonably priced.
It comprises of trains, buses, and an underground (metro) service.
Trains
In Glasgow there are two British Rail mainline stations: Glasgow Queen Street and
Glasgow Central. If you are a student aged between 16 and 25 or a mature student,
you can enjoy a discount on rail journeys with a Young Persons Rail Card. Ensure you
check the time of the last train home to avoid being stranded at night.
See www.nationalrail.co.uk for information and times.
Buses
The bus station in Glasgow is called Buchanan Bus Station, which is only 200 yards
walk to the university. On boarding buses, ensure you have the exact change as some
buses cannot give you any change back. The number of the bus and the final
destination is displayed on the front of the bus. If you are unsure if the bus is the right
one, please ask the driver. Timetables are displayed at most bus stops and can also
be obtained from the Strathclyde Transport Information Centre in St. Enoch Square.
There are various types of tickets from singles, returns, and day-tickets and also
reduced-rate tickets such as zone card and season ticket.
Check www.spt.co.uk/bus/index.html for route information.
Underground
The underground system is quite a small service as it circles Glasgow City Centre, and
through the West End with 15 stations. Trains run from approximately 06.30 to 23.00,
Monday to Friday and 10.00 to 18.00 on Sunday. Tickets cost £1 for a single journey, £2
for a return and £1.90 for a discovery as well as multi-journey tickets ranging from £8
to £28. The nearest underground stations to the University are Cowcaddens and
Buchanan Street.
Check www.spt.co.uk/index.asp for times and fares.
CAR HI RE
THE YELLOW PAGES VOLUME OF THE PHONE BOOK HAS A LONG LIST OF CAR HIRE FIRMS. BE SURE
TO CHECK ALL RENTAL DETAILS, INSURANCE COVER AND MILEAGE. READ THE TERMS AND
CONDITIONS CAREFULLY AS THESE VARY CONSIDERABLY FROM ONE FIRM TO ANOTHER.
WWW.YELL.COM
Transport
ISIC Card
The International Student
Identity Card offers you discounts
around the UK and around the
world throughout the whole
academic year and four extra free
months at the end of the year. The
only worldwide-recognised student
discount card, you can save money
on travel and you can also use it in
some shops, restaurants, cinemas
and much more! The card costs £7
and is available online or from the
Student Association. Bring your
matriculation card and a passportsized photograph when purchasing
your card.
See www.isiccard.com for more
details on what you get free and
save money on.
STA Travel
Taxis
There are numerous taxi ranks around Glasgow where ‘Hackney’ cabs can be found
and hailed in the street. These taxis operate on a meter system where the cost is
based on the journey travelled and time taken for the journey.
Mini-cabs are private companies which can only be booked via the telephone.
These cars are cheaper than hackneys as they charge according to the distance
travelled. You should discuss and agree the fare of the journey before you begin.
Always use a licensed taxi.
Driving in the UK
To drive in the UK, you must be over 17 years old and have a valid driving license.
With your own overseas driving licence or International Driving Permit, you are
allowed to drive in the UK for twelve months. If you wish to apply for a British licence,
you must do so within these twelve months.
You are legally required to ensure that:
• You have motor insurance covering you for the vehicle you are driving
• The vehicle is roadworthy and has an MOT certificate
• You carry your valid driving permit
• You obey the laws of the UK and follow the Highway Code
STA Travel offers students the
chance to travel around the world
at low costs with the best deals for
national and international travel.
Check their website www.statravel
.co.uk, call on 0871 2 300 040 or
you can visit one of their stores for
advice and inspiration: 184 Byres
Road, Glasgow and 122 George
Street, Glasgow.
M.O.T.
ANY VEHICLE THAT IS OVER THREE
YEARS OLD MUST BE TESTED EACH YEAR
BY THE DEPARTMENT OF TRANSPORT TO
ENSURE THAT IT IS SAFE TO DRIVE.
MANY GARAGES ARE AUTHORISED TO
CARRY OUT THIS INSPECTION. THEY
ISSUE A CERTIFICATE ( CALLED AN M.O.T.
In the UK, we drive on the left hand side of the road and all front and rear
passengers must wear their seatbelt (crash helmets for motorcyclists). It is a serious
offence to drive while under the influence of alcohol or drugs and to talk on your
mobile phone.
Please read www.ukcosa.org.uk/images/driving.pdf and www.dvla.gov.uk for
more information.
For the Highway Code: www.dft.gov.uk/pgr/roadsafety/drs/highwaycode.
CERTIFICATE) TO SHOW THAT THE
VEHICLE IS ROADWORTHY.
07
08
INTERNATIONAL STUDENTS’ GUIDE TO GLASGOW
www.caledonian.ac.uk
Your Health & Wellbeing
In case of an emergency call
999 for police, fire service and
ambulance.
Accident and Emergency
Hospitals
Not all hospitals are equipped to
deal with accident and emergency
cases. The hospitals in Glasgow
with an Accident and Emergency
Unit are:
GLASGOW ROYAL INFIRMARY
84 CASTLE ST, GLASGOW
T: 0141 221 4000
A&E T: 0141 221 5608 / 4484 / 4314
SOUTHERN GENERAL HOSPITAL
1345 GOVAN ROAD, GLASGOW
T: 0141 201 1100
A&E T: 0141 201 1456
VICTORIA INFIRMARY
LANGSIDE ROAD, GLASGOW
T: 0141 201 6000
A&E T: 0141 201 5130
WESTERN INFIRMARY
DUMBARTON ROAD, GLASGOW
T: 0141 211 2000
A&E T: 0141 221 2409 / 2304
CHECK
www.gcal.ac.uk/student/wellbeing
/emergency.html for more
information and contact details.
W
hen visiting a new country, the different climate and unfamiliar food can affect
your health. It is important that you look after your health and wellbeing.
Health screening on entry to the UK
If you entering the UK for more than six months you will need to have a health check
on arrival. If this applies to you, the Greater Glasgow Health Board may contact you to
arrange an appointment, you must attend your appointment as it will be a breach of
the immigration regulations if you do not.
Doctors
You should register with a general medical practitioner (GP) as an NHS patient
when you arrive in the UK. Use www.show.scot.nhs.uk/findnearest/healthservices to
find a doctor near you by entering your postcode. Take proof of your student status,
your passport and proof of your UK address when registering.
The consultations with the doctor are free of charge but most medicine prescribed
from your doctor will cost £6.85. Some may be charged at their full pharmaceutical cost.
If your GP is closed, contact NHS 24 on 08454 24 24 24.
National Health Service
Residents of the UK receive a range of free health services from the state’s health
service, the NHS. Treatment free for everyone includes: some emergency treatment;
family planning services’ treatment of certain communicable diseases and
compulsory psychiatric treatment.
You are entitled to receive free health care if any of the following apply:
• You are from an EU national
• You are from a country with a reciprocal health agreement
• You are a full-time student on a course lasting over six months
Your spouse and children will also be entitled to NHS treatment. Please note that
for any pre-existing conditions, you will not receive free health services. Always check
if you are required to pay before any treatment is given.
The NHS telephone Helpline is available for anyone with queries about the National
Health Service. This service is free, completely confidential and staff are fully trained
to answer all you questions. The number to call is: 08454 242424 from Monday to
Friday or visit the website www.nhs24.com.
For more information see www.ukcosa.org.uk/images/health.pdf.
INTERNATIONAL STUDENT GUIDE
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Your Health and Wellbeing
Chemists / Pharmacies
Dentists
Once you have registered with a doctor, you can register with a dentist as an NHS
patient. There is a charge for dental treatment which varies according to the work
carried out. It is important to register as an NHS patient, otherwise you may be
treated as a private patient which will cost you more. Make sure you check how much
the treatment will cost before it is undertaken.
To find a dentist, you will need to find out which dentists provide NHS treatment in
your area and then who will accept you as an NHS patient.
If you need urgent dental treatment, go to any dentist and ask to be accepted as an
NHS patient for emergency treatment. Or you can go to:
•
Glasgow Dental N.H.S Trust
378, Sauchiehall St, Glasgow, Lanarkshire G2 3JZ
T: 0141 211 9600
Opening Hours: 09.00 – 11.00 and 13.30 to 14.30 Monday to Friday;
10.30 – 12.00 Sunday (back entrance on Renfrew Street)
If your doctor prescribes
medicines, these may be obtained
at a chemist or pharmacy. You will
have to pay a small prescription
charge for the items. The chemist
also sells general medicines that
you can buy over the counter and
do not need a doctor to prescribe.
You can buy first-aid items,
toiletries and contraceptives too
although most supermarkets also
sell these items.
Most chemists are closed on a
Sunday; here are a few that are
open Sundays based in Glasgow.
ALLIANCE PHARMACY
693 GREAT WESTERN ROAD
T: 0141 339 0012
All treatment is free (with the exception of any carried out on Sundays when a small
charge will be made) and carried out by students under supervision. Non-emergency
cases are placed on a waiting list and patients are notified when to attend for
treatment. Emergency cases are treated immediately.
OPENING HOURS: 09.00 – 21.00
SEVEN DAYS A WEEK
ALLIANCE PHARMACY
211 BYRES ROAD
Ophthalmic Clinic
The University has an eye examination clinic available to students. There is also a
Contact Lens Clinic and a dispensing clinic where spectacles are a available at a
reasonable cost. The clinic is located on the ground floor in the Govan Mbeki Health
Building at City Campus. The opening hours are: 09.00 – 17.00 Monday to Friday;
Evening clinics for contact lens patients and those with binocular vision: 18.30 – 20.30
Tuesday and Wednesday. Call on 0141 331 3377 / 3378 to book an appointment.
T: 0141 339 0102
OPENING HOURS: 09.00 – 19.00 MONDAY TO
FRIDAY; 09.00 – 18.00 SATURDAY; 12.00 – 14.00
SUNDAY
BOOTS THE CHEMISTS
200 SAUCHIEHALL STREET
T: 0141 332 1925
Family Planning
The Sandyford Initiative provides, advice, information, counselling as well as sexual
and reproductive health services for women, men and young people in Glasgow.
They also offer range a range of specialist services and all their services are free.
You can call in, make an appointment or use the drop in times. See the website for
times and more information www.sandyford.org/sandyford/pubpages/public.html.
OPENING HOURS: 08.30 – 18.00
MONDAY TO WEDNESDAY; 09.00 – 19.00
THURSDAY; 09.00 – 18.00 FRIDAY TO
SATURDAY; 11.00 – 17.00 SUNDAY
BOOTS THE CHEMISTS
UNIT 3, BUCHANAN GALLERIES
•
The Sandyford Initiative
2-6 Sandyford Place, Sauchiehall Street, Glasgow G3 7NB.
T: 0141 211 8130
Opening Hours: 08.30 – 19.45 Monday to Wednesday; 08.30 – 19.30 Thursday;
08.30 – 16.30 Friday; 09.00 – 11.00 Saturday
Alternative Medicine
There are homeopathic and herbal practitioners (and chemists) in Glasgow as well
as acupuncturists. Addresses and telephone numbers are published in
www.yell.co.uk.
T: 0141 333 9306
OPENING HOURS: 09.00 – 18.00 MONDAY TO
WEDNESDAY; 09.00 – 20.00 THURSDAY; 09.00 –
18.00 FRIDAY TO SATURDAY; 11.00 – 17.30
SUNDAY
MORRISONS PHARMACY
900 CROW ROAD, ANNIESLAND
T: 0141 959 5689
OPENING HOURS: 08.30 – 20.00 MONDAY TO
SATURDAY; 09.00 – 18.00 SUNDAY
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INTERNATIONAL STUDENTS’ GUIDE TO GLASGOW
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Banks, Post Offices and Bureaux de Change
Banks
Banks opening hours vary between
the hours of 08.30 to 18.00 for
every bank, so check with your
bank for their opening times.
The nearest banks to the
University are:
HALIFAX BANK OF SCOTLAND
54-62 SAUCHIEHALL ST.
0141 532 9204
LLOYDS TSB
137 WEST NILE ST.
GLASGOW G1 2RN
0845 3000 000
ROYAL BANK OF SCOTLAND
23 SAUCHIEHALL ST.
0141 331 2131
CLYDESDALE BANK
120 BATH ST.
0141 951 7006
ABBEY NATIONAL
147 SAUCHIEHALL ST.
0845 765 4321
Bank Accounts
It is important to keep your money safe and not to carry large amounts of cash with
you. By opening a bank account you can keep your money safe, access it when you
need it and use the banks other services. A current account allows you to pay in
money, cheques or bank drafts; withdraw cash; write cheques; pay bills and use
direct debits. With your bank card, you can use an ATM to withdraw cash at anytime
of any day. You can also use the ATM for other banking needs. (There is an ATM
outside the Student Association Building.)
When choosing an account, visit the main banks, building societies and post offices
near your home or the university to see who offers the best service. Banks offer
specific accounts for full-time students with special offers and facilities, although
some may only be available to UK students.
Once you have decided what bank account you are going to open, you will need your
passport with student visa (if appropriate) or national photo ID card from an EU
country, you will also need a letter from the university confirming your student status.
You can also open an account online with various banks, but they may request to see
more documents to prove your identity.
See www.bba.org.uk/content/1/c4/59/54/Int_Students_Leaflet_Oct06.pdf for
more information.
ALLIANCE AND LEICESTER
86 BATH ST.
0141 333 0316
BARCLAYS BANK PLC
90 ST. VINCENT ST.
0845 755 5555
HSBC
7 WEST NILE ST.
0845 740 4404
Bureaux de Change
Most banks and post offices and
Marks and Spencers, as well as
travel agents offer foreign
currency services. The nearest
bureaux de change to the
University is:
To transfer international money, you can:
Swift – Give your bank in your home country details of your bank account in Glasgow
and money can be sent automatically from bank to bank
Draft – A banker’s cheque can be brought with you or sent from your bank in your
home country to your address in Glasgow. This can then be deposited with your
Glasgow banks.
Post Offices
The Post Office handles mail; sells stamps, phone-cards and stationary; foreign
currency and various other services. They also offer banking services, National Giro
and National Savings Bank where you can earn interest on your money. They are less
flexible, especially for international transactions. Only use this as an extra account in
addition to your main bank or building society one. You can call on the post office on
0845 7 22 33 44.
Post offices located in Glasgow city centre:
ST VINCENT STREET POST OFFICE
47 ST VINCENT STREET, GLASGOW G2 5QX
OPENING HOURS: 09.00 – 17.45 MONDAY TO FRIDAY; 09.00 – 17.30 SATURDAY
THOMSON BUREAUX DE CHANGE
254-284, SAUCHIEHALL ST, GLASGOW G2 3EQ
CITY POST OFFICE
T: 0141 333 0044
87 – 91 BOTHWELL STREET, GLASGOW G2 7AA
OPENING HOURS: 09.00 – 17.30 MONDAY TO FRIDAY (TUESDAY OPENS AT 09.30)
CURRENCY
The basic unit of British currency, known as Sterling, is the pound (£). A pound is equal to one
hundred pence (p). Coins exist to the value of 1p; 2p; 5p; 10p; 20p; 50p; £1 and £2. Notes are for the
value of £1 (green); £5 (green/blue); £10 (orange); £20 (lilac); £50 (red) and £100 (red/brown).
In Scotland you will find four types of any one note. This is because in addition to the Bank of
England, three Scottish banks are authorised to print bank notes: the Royal Bank of Scotland, the
Bank of Scotland, and the Clydesdale Bank.
INTERNATIONAL STUDENT GUIDE
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Food Halls and Supermarkets
LIMS CHINESE SUPERMARKET
63 CAMBRIDGE STREET, GLASGOW
SELLS AN ARRAY OF ORIENTAL FOOD AND GROCERY
Food
ITEMS. THEY ALSO HAVE A FISH COUNTER.
I
t is usually cheaper to buy certain items in large packets, such as sugar, tea,
coffee, washing powder etc in large supermarkets. Use the baskets and shopping
trolleys provided to collect your shopping. The trolleys have to remain in the store
after the shopping is purchased.
Most supermarkets sell their own brand products which are cheaper than other
branded products. Look out for special offers and remember large packs usually
represent better value for money. If sharing with other students, it may be easier and
cheaper to buy certain basic items together which everyone will use.
City Centre Food Halls and Supermarkets
There are several local express supermarkets within the city centre which are smaller
and stock more of the basic and essential items:
• Sainsbury’s Local – 219 Sauchiehall St and 53 Bothwell St
• Tesco Express – 36 Argyle St
• Marks and Spencers Simply Food – 50 Bothwell St
• Somerfield – 132 Union St.
MATTHEWS FOOD LTD 230-260
GARSCUBE ROAD, GLASGOW
SELLS EVERYTHING YOU NEED TO MAKE AN ORIENTAL
MEAL AT HOME: FROZEN FOODS; FRESH PRODUCE;
ORIENTAL SPICES; VARIETY OF NOODLES; CANNED
FOODS; COOKING AND DRINKING WINE; JAPANESE
FOODS; KOREAN FOODS; SOUTH EAST ASIAN FOODS;
VEGETARIAN FOODS.
CHUNG YING LTD
254 DOBBIES LOAN, GLASGOW
STOCKS A WIDE VARIETY OF CHINESE PRODUCTS.
CHANS LTD
37-39 FARNELL STREET, GLASGOW
STOCKS A RANGE OF CHINESE, MALAYSIAN AND
INDIAN INGREDIENTS INCLUDING SPICES, FRESH
Larger supermarkets in the city centre include:
• Sainsbury’s – Buchanan St, Buchanan Galleries
• Marks and Spencers Food Hall – 2-12 Argyle St and 172 Sauchiehall St
• Somerfield – 12-38 Howard St
FRUIT AND VEGETABLES AS WELL AS AN EXTENSIVE
Many supermarkets offer home delivery, ranging from £3.99 to £5.99 with some
providing a free service over a certain shopping total, such as Asda, Tesco and
Sainsbury’s. Iceland and Somerfield offer a free service over £25 when you buy in
store. Check their websites for more information and to book your deliveries.
STOCKS CEREALS; SPICES; FRESH FRUIT AND
RANGE OF COOKING UTENSILS.
KRK CONTINENTAL FOOD STORE
140 WOODLANDS ROAD, GLASGOW
VEGETABLES. ALSO STOCKS HALAL MEAT.
ORIENTAL FOOD
303 GREAT WESTERN ROAD, GLASGOW
BUTCHERS WITH SELLS SIMILAR GOODS AS KRK
CONTINENTAL FOOD STORE LISTED ABOVE.
MEASURES
LIQUID
SOLID
ENGLISH
METRIC
ENGLISH
1/4 PINT
142 ML
1 OZ
METRIC
28.4 G
1 PINT (20 FL OZ)
568 ML
4 OZ (1/4 LB)
113 G
1 3/4 PINTS
1 LITRE (APPROX)
1 LB (16 OZ)
454 G
1 GALLON
4.55 LITRES
1 STONE (14 LB)
6.35 KG
ENGLISH
METRIC
ENGLISH
METRIC
1 IN
2.54 CM
0.394 IN
1 CM
1 FT (12 IN)
30.5 CM
39.4 IN
1M
1 YD (3 FT)
91.4 CM
0.62 MILES
1 KM
1 MILE (1760 YD)
1.6 KM
5 MILES
8 KM
LENGTH
OVEN TEMPERATURE
DESCRIPTION
CENTIGRADE
FAHRENHEIT
GAS MARK
VERY SLOW
107
225
1
SLOW
149
300
2
MODERATE
177
350
4
HOT
218
425
7
VERY HOT
260
500
8
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INTERNATIONAL STUDENTS’ GUIDE TO GLASGOW
www.caledonian.ac.uk
Shopping in Glasgow
Points about shopping
Shopping in the UK may differ
from your home country. Here are
a few points:
• You are expected to pay the
price marked on the item. There
is no bargaining over a price
except at market stalls
• Customers are expected to
queue to buy their items. Ensure
that you are queuing at the
correct area and that you keep
your place in the line and wait
your turn
• Most shops provide plastic
carrier bags for your purchases
although some shops charge a
small cost for the bags. Some
shops also sell long-lasting,
more durable bags which are
intended to be used again
and again.
Tax-free Shopping
Value Added Tax (VAT) is charged
at the rate of 17.5% on most goods
(except food) sold in the UK and is
included in the price shown on the
goods in the shop. A VAT refund
scheme is available to overseas
visitors from shops displaying the
‘Tax Free’ logo. Complete a
voucher for each purchase;
present the voucher to Customs
when leaving the UK and you can
claim the refund in the currency of
your choice. Goods must be
exported within three months of
purchase to qualify for a refund,
and to be eligible you should have
been resident in the UK for less
than one year when you make the
purchase.
Shops
I
n the city centre, there are hundreds of shops for different needs: clothing;
accessories; footwear; homeware and much more. There are three main streets:
Argyle St; Buchanan St and Sauchiehall St, with Buchanan St joining the other two.
The City campus is within close walking distance of Buchanan St and Sauchiehall St,
which are only for pedestrians; no vehicles are allowed on these streets.
The main department stores in the city centre are John Lewis [Buchanan Galleries];
Frasers [Buchanan St] and Debenhams [Argyle St]. There are also several shopping
centres: Buchanan Galleries [top of Buchanan St]; Princes Square [middle of
Buchanan St]; St. Enoch Square [Argyle St] and the Savoy Centre [Sauchiehall St].
The Argyle Arcade [Buchanan St and Argyle St] offer a wide variety of jewellers.
There are two other main shopping complexes which buses and cars can travel to:
Braehead Shopping Centre [Kingsinch Road, Glasgow] and the Glasgow Fort [Provan
Walk, Glasgow].
Glasgow is known for its markets selling clothes and household goods at reduced
prices. They can be entertaining with the Glasgow ‘patter’ [Glasgow speak] of the
market tradesmen and the bustling atmosphere. The Barrowlands Market (known as
The Barras) [4-6 Stevenson St], is Scotland’s largest flea market with 1,000 market
stalls and nine distinct areas selling clothes, jewellery, furniture and also has food
stalls and cafes. It is open Saturday and Sunday 10.00 – 17.00 and is free.
The Merchant Square [71-73 Albion St] is covered courtyard with a cobbled-street
and is surrounded by pubs, cafes and restaurants. The market which used to be called
Candleriggs market hall is opens at 11.00 on Saturday and Sunday and is also free.
There are many different shops to cater for you different needs:
MUSIC AND FILMS
HMV [Sauchiehall St and Argyle St]
Virgin Megastore [Buchanan St and Argyle St]
Music Zone [Sauchiehall St]
Avalanche Records [Dundas St]
BOOKS
Waterstone’s [Sauchiehall St and Argyle St]
Borders [Buchanan St]
Wesley Owen [Bothwell St]
STATIONERY
WH Smith [Argyle St. and Sauchiehall St]
Woolworths [Argyle St]
Stationery Box [Union St]
HEALTH AND BEAUTY
Boots [Buchanan Galleries, Sauchiehall St and St. Enoch Square]
Superdrug [Sauchiehall St, Argyle St and Union St]
THE CITY CENTRE LIBRARY: STIRLING’S
62 MILLER STREET, GLASGOW G1
T: 0141 221 1876
MITCHELL REFERENCE LIBRARY
NORTH STREET, GLASGOW G3 7DN
T: 0141 287 2973
Media
The List
Libraries
T
he university library is based in the Saltire Centre in city campus and its opening
hours are: 08.00 – 23.00 Monday to Friday and 09.00 – 18.00 Saturday and
Sunday during term time. www.gcal.ac.uk/library.
The city council libraries are free to people who live in the boundaries of the city
area. To register as a member of the council libraries, which allows you to use any
library within the area you need to take any two forms of identification with you from
the following list:
Full name and address: driving license; medical card; rent book and lawyers letter=
Other: bank cheque card; building society or bank passbook; cheque book; passport
and transcard.
The main lending library in the city centre is Stirling Library, 62 Miller Street [0141
221 1876]. A list of other libraries in Glasgow can be obtained from this library.
The reference library is Mitchell Library, North Street, [0141 287 2999], close to St.
George’s Cross underground.
Newspapers
Newspapers come in various formats: broadsheets and tabloids. There are a
number of Scottish newspapers such as The Scotsman, The Herald, The Daily Record,
The Evening Times and many more. UK national newspapers include The Times,
The Guardian, The Independent, The Daily Express, The Metro (the free national
newspaper) and many more. Most newspapers also have their own Sunday newspaper.
Television
In Scotland there are five terrestrial television channels: BBC1 and BBC2 (British
Broadcasting Corporation) are state funded; STV (Scottish Television), Channel 4 and
Channel 5 are independent stations funded by advertising. If you own and use a
television set, you will be required to purchase a Television Licence which currently
costs £135.50 a year. In Britain it is illegal to operate a television receiver unless a
licence has been obtained. Licenses may be bought from any Paypoint outlet (look for
the Paypoint sign at newsagents, supermarkets etc) and can also be bought online at
www.tvlicensing.co.uk. It is also possible to subscribe to cable and satellite television.
Radio
There are a number of radio stations in Central Scotland such as Awaz FM; Chill;
Clyde 1 and 2; Jazzfm; Kiss; Revival Radio; 96.3 Rock Radio; Smooth Radio;
XFScotland and more. UK national stations also include BBC’s Radio stations, Classic
Fm; Core; theJazz; Life; Oneword; Virgin Radio and you can also listen to International
radio stations online.
Cinema
There are two cinemas in Glasgow:
CINEWORLD,
145-159 West Nile St, T: 0871 200 2000
The tallest cinema in Europe, it shows newly released films
GLASGOW FILM THEATRE (GFT),
12 Rose St, T: 0141 332 8128
Specialises in the best International releases.
The List magazine is the essential
guide to going out in Glasgow and
Edinburgh. With day by day listings
of events, news and reviews
covering events, films, music,
clubs, theatres, dance, cafes,
restaurants and more. It is
published fortnightly and available
from newsagents.
The University library subscribes
to several newspapers. It is
worthwhile reading through them
to gain an insight into differing
attitudes in the UK. The library
also subscribes to some overseas
newspapers and magazines.
13
14
PARKS & GARDENS:
GREATER GLASGOW & CLYDE VALLEY TOURIST BOARD
11 GEORGE SQUARE, GLASGOW
T: 0141 204 4400
Leisure and Recreation
ADDRESSES:
PARKS AND GARDENS:
BOTANIC GARDENS
730 GREAT WESTERN ROAD
GLASGOW GREEN
GARSCUBE ROAD, GLASGOW
HOGGANFIELD LOCH
CUMBERNAULD ROAD
KELVINGROVE PARK
OTAGO STREET
BURRELL COLLECTION
AND POLLOK COUNTRY PARK
2060 POLLOKSHAWS ROAD
SPORTS HALLS AND SWIMMING POOLS:
SCOTSTOUN LEISURE CENTRE
DANES DRIVE, GLASGOW
T: 0141 959 4000
NORTH WOODSIDE SWIMMING POOL
BRAID SQUARE, GLASGOW,
T: 0141 332 8102
KELVIN HALL INTERNATIONAL
SPORTS ARENA
KELVIN HALL, GLASGOW,
T: 0141 357 2525
MONKLANDS TIME CAPSULE
BUCHANAN STREET, COATBRIDGE
T: 01236 449 572
BURRELL COLLECTION
AND POLLOK COUNTRY PARK
2060 POLLOKSHAWS ROAD
TOURIST INFORMATION BOARD:
WWW.VISITSCOTLAND.COM
WWW.SEEGLASGOW.COM
Walking
W
alking is an extremely popular pastime in Scotland. Individuals, groups, and
families regularly take to the paths and hills for a couple of hours or indeed a
few days at a time.
Glasgow has many trails and cycle paths through areas of historic interest and
scenic beauty. Leaflets are available from the Tourist Information centre. Some of the
more famous routes are:
• Clyde Walkway – From the SECC in the centre of Glasgow via Glasgow Green to
Cambuslang following the course of the River Clyde
• Kelvin Walkway – Through Kelvingrove Park following the River Kelvin north-west,
through Kelvinside to Dawsholm Park
• West Highland Way – This 96 mile long distance footpath starts at Milngavie,
north of Glasgow and makes its way via Loch Lomond, Rannoch Moor, Glencoe to
Fort William.
Parks and Gardens
Glasgow has over 100 parks and gardens with beautiful scenery such as Botanic
Gardens; Glasgow Green; Hogganfield Loch; Kelvingrove Park; Burrell Collection and
Pollok Country Park. For more information, contact the Glasgow City Council Parks
department or the Greater Glasgow and Clyde Valley Tourist Board on 0141 566 0800.
Sports Hall and Swimming Pools
There are many leisure centres spread throughout Glasgow. For a comprehensive list
of centres and activities, visit the Tourist Information centre.
Festivals
Glasgow festivals include Celtic Connections Festival (January–February); Glasgow
Film Festival (February); Glasgow Music Festival (March); International Comedy
Festival (March); TRIPTYCH (April); Glasgow Art Fair (April); Maydaze (May)
International Jazz Festival (June-July); West End Festival (June); Glasgow River
Festival (July); Indian Summer (September) and many more!
Edinburgh also holds the International Festival. This is a large festival, featuring
established and new artists from music, dance, and theatre. The Edinburgh Festival is
the largest of its kind in the world and takes place in August.
To find out more about what festivals are on, go to the ‘See Glasgow’ website at
www.seeglasgow.com.
INTERNATIONAL STUDENT HANDBOOK
www.caledonian.ac.uk
Leisure and Recreation
ADDRESSES
SKIING:
GLASGOW SKI AND SNOW BOARD
CENTRE CLUB
BELLAHOUSTON PARK, 16 DUMBRECK ROAD
T: 0141 427 4991
GLASGOW’S ONLY FLOODLIT ARTIFICIAL
SLOPE WITH SKI TOW, OPEN YEAR-ROUND. 60
QUALIFIED INSTRUCTORS WHO GIVE SKI AND
SNOW BOARDING LESSONS TO ALL
STANDARDS FROM BEGINNERS TO
ADVANCED, IN PRIVATE OR GROUP CLASSES.
BEARSDEN SKI CLUB
Football
STOCKIEMUIR ROAD, BEARSDEN
Football has a very strong following in Scotland where Glasgow has a number of
teams, including Glasgow Celtic, Glasgow Rangers, Partick Thistle, and Queens Park.
The fans are extremely loyal and vocal in their support. When going to a match for the
first time, it is a good idea to go along with a Scottish friend. They will be able to
explain the different ‘customs’ and unwritten rules of behaviour and make the
experience more enjoyable for you.
If you are interested in playing both 11-a-side and 5-a-side, contact the football
club at the University via the Students’ Association Office.
T: 0141 943 1500
Skiing
OLYMPIA SHOPPING CENTRE, EAST KILBRIDE,
The main ski centres in Scotland are the Cairngorms, Glenshee, Fort William, the
Nevis Range, and Glencoe. For more information contact the Ski Club at the University.
GLASGOW, LANARKSHIRE G74 1PG
Ice-Skating
GOLF - DRIVING RANGE:
AFFORDABLE GOLF SHOP
BEARSDEN GOLF RANGE
Ice rinks are for people of all ages and all abilities. Skates are available for hire at
the rinks. Glasgow also has an outdoor skating rink in George Square over the
Christmas period.
SIMILAR FACILITIES TO THE CENTRE ABOVE.
ICE-SKATING:
BRAEHEAD SHOPPING CENTRE
KINGS INCH ROAD, GOVAN, GLASGOW G51
T: 0141 885 4600 / 0141 848 1442
EAST KILBRIDE ICE RINK
T: 01355 244 065
204 MILNGAVIE RD, BEARSDEN,
GLASGOW, G61 3DH
Golf
Scotland is famous for its golf courses. There are many to choose from. Courses can
be divided into two types: private clubs, which can be expensive to non-members, and
municipal courses that are owned and run by the local councils.
The municipal courses are not always as high a standard as the private courses,
due to the large number of people who use them, but are less expensive. For more
information, a leaflet on golf courses in the area is available from the Tourist
Information Office.
T: 0141 942 2828
GARY MITCHELL GOLF
BLANTYRE FERME RD, GLASGOW, G71 7RN
T: 0141 641 8899
BISHOPBRIGGS GOLF RANGE LTD
CROSSHILL RD, BISHOPBRIGGS, GLASGOW
G64 2PZ
Xscape Leisure Complex
Opened in 2006, Xscape has an indoor real snow ski centre with skiing and snow
boarding. With a range of shops and places to eat and drink, the centre also has rock
climbing, an Odeon cinema with 12 screens, 10-pin Bowling (Bowplex) and Paradise
Island mini-golf. The sky walk is an aerial adventure course where you are suspended
from the ceiling at 15m above the ground.
T: 0141 762 4883
XSCAPE BRAEHEAD
Kings Inch Rd, Renfrew, Renfrewshire PA4 8XQ
T: 0871 200 3222
www.xscape.co.uk
10 ELLIOT ST, GLASGOW
10-PIN BOWLING:
BRAEHEAD BOWPLEX
XSCAPE BRAEHEAD
AMF BOWLING GLASGOW
T: 0870 118 3015
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INTERNATIONAL STUDENT HANDBOOK
www.caledonian.ac.uk
Theatres
Scottish Exhibition &
Conference Centre
T: 0141 248 3000 OR 0870 040 4000
(SECC BOX OFFICE)
WWW.SECC.CO.UK
A major exhibition and conference
centre that hosts anything from
classic car shows to the World
Orchid show and from the biggest
names in rock music to the best of
international opera and ballet.
T
here are many theatres and concert halls in Glasgow city centre showing
excellent performances, thought provoking experiences and a great time out!
The Carling Academy Glasgow
T: 0141 418 3000
Citizens’ Theatre
Glasgow Science Centre, IMAX
Cinema and Glasgow Tower
119 GORBALS STREET, GLASGOW
50 PACIFIC QUAY, GLASGOW
City Halls and The Old Fruitmarket
T: 0871 540 1000
WWW.GLASGOWSCIENCECENTRE.ORG
One venue; three attractions.
The Science Mall’s three floors
overlook the River Clyde with
exhibits, workshops, live science
shows, labs and the Planetarium.
The IMAX Cinema offers a huge
screen showing 2D and 3D movies
with an amazing sound system to
give the ultimate cinema
experience. The Glasgow Tower
takes you on a two and a half
minute ride to the top (100m high)
for a sky view of the city and its
countryside surroundings.
T: 0141 287 5511 (TICKET CENTRE) OR 0141 429 0022 (BOX OFFICE)
CANDLERIGGS, GLASGOW,
T: 0141 287 5024 OR 0141 353 8000
The Glasgow Royal Concert Hall
BUCHANAN STREET, GLASGOW
T: 0141 332 6633
The King’s Theatre
BATH STREET
T: 0141 287 5511 (TICKET CENTRE) OR 0870 060 6648 (BOX OFFICE)
Mitchell Theatre
GRANVILLE STREET, GLASGOW
T: 0141 287 5511 (TICKET CENTRE) OR 0141 227 5033
National Theatre of Scotland
45 HOPE STREET , GLASGOW
T: 0141 221 0970
Pavilion Theatre
121 RENFIELD STREET, GLASGOW
T: 0141 332 1846
Ramshorn Theatre
98 INGRAM STREET, GLASGOW
T: 0141 552 3489
Tramway
25 ALBERT DRIVE, GLASGOW
T: 0141 422 2023
The Theatre Royal
282 HOPE STREET, GLASGOW
T: 0141 332 3321
Tron Theatre
63 TRONGATE, GLASGOW
T: 0141 552 4267
INTERNATIONAL STUDENT HANDBOOK
www.caledonian.ac.uk
Museums
Kelvingrove Art Gallery
and Museum
A
KELVINGROVE, GLASGOW, G3 8AG
dmission to all museums in Glasgow is free to everyone. Some will offer a box or
collection point for donations to help support museums and their maintenance.
The Hunterian Museum
UNIVERSITY OF GLASGOW, HILLHEAD
T: 0141 330 4221
OPENING HOURS: 09.30 – 17.00 MONDAY TO SATURDAY
Museum Of Transport
1 BUNHOUSE ROAD, GLASGOW
T: 0141 287 2720
OPENING HOURS: 10.00 – 17.00 MONDAY TO THURSDAY AND SATURDAY; 11.00 – 17.00 FRIDAY AND SUNDAY
History of transport on land and sea with cars, motorcycles, railway locomotives
(including the Royal Train), carriages, coaches, trams, buses, and ship models.
Peoples Palace Museum
GLASGOW GREEN, GLASGOW
T: 0141 554 0223 OR 0141 271 2962
OPENING HOURS: 10.00 – 17.00 MONDAY TO THURSDAY AND SATURDAY; 11.00 – 17.00 FRIDAY AND SATURDAY
A permanent exhibition on the history of Glasgow with numerous temporary
exhibitions allowing different areas of the collection to be highlighted.
Provand’s Lordship
3 CASTLE STREET, GLASGOW
T: 0141 552 8819
OPENING HOURS: 10.00 – 17.00 MONDAY TO THURSDAY AND SATURDAY; 11.00 – 17.00 FRIDAY AND SUNDAY
This is the oldest house in Glasgow and has been preserved as a museum with
period displays. It was built in 1471 as the Manse for Sir Nicolas Hospital.
Scotland Street School Museum
SHIELDS ROAD, GLASGOW
T: 0141 287 0500
OPENING HOURS: 10.00 – 17.00 MONDAY TO THURSDAY AND SATURDAY; 11.00 – 17.00 FRIDAY AND SUNDAY
The building is an example of the work by the famous Glasgow architect Charles
Rennie Mackintosh.
St. Mungo Heritage Centre
WELLPARK BREWERY, DUKE STREET, GLASGOW
T: 0141 552 6552 EXT. 3020
GUIDED TOURS ARE AVAILABLE: 14.20 – 17.00 TUESDAY TO THURSDAY; 19.00 – 21.30 MONDAY AND THURSDAY.
The St Mungo Heritage Centre is situated in the Tennent Caledonian Brewery which
is the only remaining brewery in Glasgow. It is a celebration of brewing (it uses
traditional methods) and its history.
The St. Mungo Museum of Religious Life and Art
2 CASTLE STREET, GLASGOW
T: 0141 553 2557
OPENING HOURS: 10.00 – 17.00 MONDAY TO THURSDAY AND SATURDAY; 11.00 – 17.00 FRIDAY AND SUNDAY.
Houses an outstanding collection of artefacts from all religions.
T: 0141 287 2699 OR 0141 276 9599
OPENING HOURS: 10.00 – 17.00 MONDAY TO
SATURDAY; 11.00 – 17.00 FRIDAY AND SUNDAY
ADMISSION: FREE
The main museum and gallery in
Glasgow is housed in an imposing
purpose-built red sandstone
building which opened in 1902 and
has recently undergone a major
restoration. With three floors, each
offers its own world of discovery,
history and beauty. The first floor is
where the Object Cinema is located,
with the History Discovering Centre
and the Study Centre. The galleries
show works on various subjects
including Glasgow and the World;
Every Picture Tells a Story and
Scotland’s First People. The ground
floor provides the social space, mini
museums, the Art Discovery Centre
and the Environment Discovery
Centre. The lower ground floor
includes the Campbell Hunter
Foundation Education Wing and
the café, restaurant and shop.
See www.glasgowmuseums.com
for more details.
17
18
RECREATION, HEALTH & FITNESS (THE ARC)
T: +44 (0)141 331 3116
E: arc@gcal.ac.uk
W: www.caledonian.ac.uk/arc
THE INTERNATIONAL STUDENTS CONVENOR
BASED IN THE STUDENTS’ ASSOCIATION RUNS THE INTERNATIONAL
STUDENTS’ SOCIETY. PLEASE CONTACT VIA THE STUDENTS’
ASSOCIATION AT CITY CAMPUS.
T: 0141 331 3886
Galleries
The Burrell Collection
POLLOK PARK, 2060 POLLOKSHAWS ROAD
T: 0141 287 2550
OPENING HOURS: 10.00 – 17.00 MONDAY TO
SATURDAY; 11.00 – 17.00 FRIDAY AND SUNDAY
ADMISSION: FREE. FREE GUIDE TOURS BY
ARRANGEMENT.
The great passion of Sir William
Burrell’s life was collecting. He
presented the fruits of his passion
to the City of Glasgow in 1944 and
in 1983 this specially designed
award-winning building was
opened to house everything. The
collection is extremely varied and
includes art objects from the
ancient civilisations of Iraq, Egypt,
Greece, and Italy, from the Orient,
the Near East, and from medieval
Europe. Paintings and drawings
are from the fifteenth to the
nineteenth centuries and many of
the ancient doorways, window
casements and stained glass
windows are cleverly incorporated
into the structure of the building.
Centre for Contemporary Art
350 SAUCHIEHALL STREET, GLASGOW
T: 0141 332 7521 OR 0141 352 4900
OPENING HOURS: 09.00 – 18.00 MONDAY – SATURDAY
The Scottish Arts Council’s exhibition centre has a continuously changing gallery of
paintings, photographs and sculptures.
Gallery of Modern Art
ROYAL EXCHANGE SQUARE, QUEEN STREET, GLASGOW
T: 0141 229 1996
OPENING HOURS: 10.00 – 17.00 MONDAY TO SATURDAY; 11.00 – 17.00 FRIDAY AND SUNDAY
The GoMA displays the work of local and international artists. It opened in 1996 and
has fine examples of Scottish contemporary art. The gallery is a stylish and neoclassic building within Glasgow, as the building contains old and new architecture.
There is a café with free Internet and a gift shop.
Hunterian Art Gallery
UNIVERSITY OF GLASGOW, HILLHEAD
T: 0141 330 5431
OPENING HOURS: 09.30 – 17.00 MONDAY – SATURDAY
Houses a reconstruction of Charles Rennie Mackintosh’s house.
The Lighthouse
11 MITCHELL LANE, GLASGOW, G1
T: 0141 221 6362
WWW.LIGHTHOUSE.CO.UK
Scotland’s centre for Architecture, Design and the City. An interesting exhibition
space with six floors, a shop full of design items and gifts and a café. Houses a
permanent exhibition of the works of Charles Rennie Mackintosh in the Mackintosh
Centre and also has the Mackintosh Tower which offers a view of the city.
See the List or www.glasgowmuseums.com for the full range of museums and
galleries and details of current exhibitions.
INTERNATIONAL STUDENT GUIDE
www.caledonian.ac.uk
Restaurants
Seating and Eating customs
G
lasgow has a wide variety of restaurants with almost every ethnic type of food.
They also span the range of costs. Check the Eating Out Guide within the Yellow
Pages telephone book for a vast range of restaurants or log in to the Glasgow food
guide at www.list.co.uk/eating-and-drinking.
Ashoka Ashton Lane
19 ASHTON LANE, G12
T: 0800 195 3195
A popular and renowned Indian restaurant, offering a student meal. It is one of a large
number of bars, cafés, and restaurants located in Ashton Lane in the West End.
Antipasti
337 BYRES ROAD, G12 (ALSO ON 305 SAUCHIEHALL STREET)
T: 0141 337 2737
Italian food at reasonable prices.
China Buffet King
349 SAUCHIEHALL STREET, GLASGOW, G2 3HR
T: 0141 333 1788
'All you can eat' buffets that are replenished frequently.
Koh-I-Noor
235 NORTH STREET, CHARING CROSS, GLASGOW, G3
T: 0141 204 1444
Excellent, high quality, value for money Indian restaurant. The Koh-I-Noor has a welldeserved reputation. Well worth a visit.
The Noodle Bar
482 SAUCHIEHALL STREET, GLASGOW, G2
T: 0141 333 1883
Excellent Chinese food. Stays open late.
If you are eating a meal at
someone’s house, you should wait
until you are called to sit down
when the meal has been served.
The meal will either be served
on a plate, or dishes will be passed
round from which you help yourself.
If there are several knives, forks,
and spoons at your place at table,
always start from the outside and
work in. Often, the fork and spoon
for dessert will be placed at the top
of your plate.
During the meal try not to eat
faster than your hosts.
Always wait to be offered more
food, do not just take it. Only if you
know your hosts very well should
you help yourself. However, if food
has been served from a bowl, and
you see your neighbour’s plate
empty, it is polite to ask your
neighbour if you can pass anything
to them.
Do not serve your neighbour,
just pass them the dish.
If you are offered more food,
and you would like to take it,
always accept the first time that
you are offered. If you refuse the
first time that you are offered
more, your host will think that you
have eaten enough and you may
not be asked again.
19
20
INTERNATIONAL STUDENT HANDBOOK
www.caledonian.ac.uk
Pubs
National Drink
e are known for our Whisky
W
as our national drink of
which we have many kinds. Our
national soft drink is Barrs Irn
Bru which is worth a try. Here is
a glossary of beers you can find
in Scotland.
A
ll pubs sell non-alcoholic or low-alcohol beers and lagers. Many pubs will also
serve a range of food, and those that sell food, allow children into the food
serving areas.
Barbloc
117 BATH STREET, GLASGOW G2
T: 0141 574 6066
Bar 10
Heavy: The most common beer in
Scotland. A brown beer of average
strength. Slightly bitter tasting.
Export: This was originally a
stronger beer brewed especially
for sending overseas to the armed
forces. A stronger taste and
alcohol content than Heavy.
Special: This is another form of
Heavy with a sweeter taste.
Light: A very dark beer which is
called ‘light’ due to the fact that it
is slightly lighter in alcohol than
Heavy.
Lager: This is the nearest thing
that the Scots have to continental
beer. Usually highly carbonated
and a clear golden colour.
Brown Ale: A sweet bottled beer.
Pale Ale: A light bottled beer.
Stout: A dark beer with a high
proportion of black (roasted)
malts. A dark sweet beer.
Guiness: This is an Irish beer which,
along with Murphys, is extremely
popular in Scotland. It is a very dark
drink with a thick creamy head and
pleasantly bitter flavour.
Real Ale: A drink which has not
been carbonated or pasteurised
(most of the beers listed above
have been). It is matured in
wooden casks. A popular style of
drink and typically British. There
are hundreds of types each with
it’s own distinctive flavour.
A wide range of beers is
available in the bars in the
Students’ Association building.
10 MITCHELL LANE, GLASGOW G1
T: 0141 572 1448
Budda
142 ST. VINCENT STREET, GLASGOW G2
T: 0141 248 7881
Bunker
193-199 BATH STREET, GLASGOW G2
T: 0141 229 1427
The Horseshoe Bar
17 DRURY STREET, GLASGOW, G2
T: 0141 229 5711
Famed for having the longest bar in Europe.
The Lab
26 SPRINGFIELD COURT, GLASGOW G2
T: 0141 222 2116
The Local
427 SAUCHIEHALL STREET, GLASGOW G5
T: 0141 332 2528
Molly Malone’s
224 HOPE STREET, GLASGOW G1
T: 0141 332 2757
Live Irish music seven nights a week.
O’Neill’s Irish Bar
155 QUEEN STREET, GLASGOW G1
T: 0141 229 5871
Scotia Bar
112 STOCKWELL STREET, GLASGOW, G1
T: 0141 552 8681
Folk music. Groups on regularly. Impromptu sessions most nights. Real Ale.
Sloans
62 ARGYLE ARCADE, GLASGOW G2
T: 0141 221 8886
One of the oldest bars in Glasgow with an old style lounge bar.
INTERNATIONAL STUDENT GUIDE
www.caledonian.ac.uk
Night Clubs
Pubs and Night Clubs
T
here are clubs throughout the city, with DJs offering all kinds of music. Most
clubs will want to see your ID to prove that you are over 18. Check The List for
up-to-date information.
ABC
300 SAUCHIEHALL STREET, GLASGOW
T: 0141 332 2232
Great big dance floor and a common venue for gigs.
Archaos
25-31 QUEEN STREET, GLASGOW
T: 0141 204 3189
Boasts 3 rooms and the ‘Sky Bar’.
Bamboo
WEST REGENT STREET, GLASGOW
T: 0141 332 1067
Mixed music, student orientated.
The Buff Club
142 BATH LANE, GLASGOW
T: 0141 248 1777
A small club with a unique décor for lovers of vintage disco, funk and soul.
Cathouse
15 UNION STREET, GLASGOW
T: 0141 248 6606
An alternative rock club that plays rock, metal, nu-metal, punk, and R&B, which has
two dance floors and a relaxed atmosphere.
The Garage
490 SAUCHIEHALL STREET, GLASGOW
T: 0141 332 1120
The student club in Glasgow; cheap drinks, student identity usually required.
Sub Club
22 JAMAICA STREET, GLASGOW
T: 0141 248 4600
A Small intimate basement night club with fascinating décor.
Pubs are frequented by both sexes
over the age of 18, which is the
legal drinking age. However, there
are some pubs and clubs that
restrict entrance to those over the
age of 21. You are expected to pay
for your drink when you order at
the bar. It is rare to have
waiter/waitress service in pubs.
You need not feel obliged to drink
more than you want to, or indeed,
to drink alcoholic drinks. All pubs
serve a good selection of soft
drinks, fruit juices, mineral waters,
and non-alcoholic beers and
lagers. Many pubs also serve
reasonably priced meals.
21
INTERNATIONAL STUDENT HANDBOOK
www.caledonian.ac.uk
Glasgow City Centre
M8J16
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GLASGOW CITY CENTRE
UNIVERSITY & COLLEGES
A:
GLASGOW CALEDONIAN UNIVERSITY
UNIVERSITY CAMPUS
B&C: GLASGOW METROPOLITAN COLLEGE
NATIONAL & REGIONAL TRAVEL
TRAIN STATIONS
D:
CENTRAL STATION
E:
QUEEN STREET STATION
BUS STATION
F:
BUCHANAN BUS STATION
LOCAL & REGIONAL TRAVEL: TRAIN STATIONS
G:
CHARING CROSS
H:
ANDERSTON
I:
ARGYLE STREET
LOCAL TRAVEL: SUBWAY STATIONS
J:
COWCADDENS
K:
BUCHANAN STREET
L:
ST ENOCH
Glasgow is an easy city to get around, with many
places within walking distance of each other.
Those that aren’t, are easily accessible by the
efficient public transport system, including the
subway, known as the “Clockwork Orange”.
A
L
S
T
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INTERNATIONAL STUDENT HANDBOOK
www.caledonian.ac.uk
City Campus
The campus at Caledonian is so compact,
it makes moving from class to class so easy.
It’s really amazing how you can get from the
library, to the gym, to lectures in a matter
of minutes.
An Ideal Location
G
lasgow itself has excellent rail
links with the rest of the UK,
with Queen Street and Central
stations located in the city centre.
Glasgow International Airport is a
15 minute drive by motorway from
the city centre and there is a
regular shuttle bus service
between the city and the airport.
14
University Campus
13
10
12
11
9
The main entrance to the University
campus is on Cowcaddens Road
across from Buchanan Bus Station.
Nearby underground stations are
Cowcaddens or Buchanan Street.
The University campus is a short
walk away from the city centre or
Queen Street and Central Railway
Stations.
UNIVERSITY BUILDINGS:
1:
BRITANNIA BUILDING
2:
JOHN SMITH’S BOOKSHOP
& REAL LEARNING CAFE
3:
ARC HEALTH & FITNESS FACILITY
4:
NORTH HANOVER STREET BUILDING
5:
GOVAN MBEKI BUILDING
6: Mbeki
GEORGE
MOORE BUILDING
1. Britannia Building 2. Real Learning Cafe & John Smith’s Bookshop 3. Arc Health & Fitness Facility 4. North Hanover Street Building 5. Govan
Building
6. George Moore Building 7. Hamish Wood Building 8. Students’ Association & SRC Offices 9. Occupational Health Unit 10. The Saltire
7: Centre
HAMISH WOOD BUILDING
11. Charles Oakley Laboratories 12. Nursery 13. Teaching Block 14. Milton Street Building 15. Caledonian Court
8:
STUDENTS’ ASSOCIATION & SRC OFFICES
9:
OCCUPATIONAL HEALTH UNIT
10: THE SALTIRE CENTRE
11: CHARLES OAKLEY LABORATORIES
12: NURSERY
13: TEACHING BLOCK
14: MILTON STREET BUILDING
15: CALEDONIAN COURT
23
24
INTERNATIONAL STUDENT HANDBOOK
www.caledonian.ac.uk
Things You Should Know
Telephones
Public Telephone kiosks/booths/
boxes require either coins or a
phonecard. A coin-operated phone
takes 10p, 20p, 50p, and £1 coins.
Some coins must be fed into the
machine before dialling; more
coins can be inserted during the
conversation. There is a display
that tells you how many units you
have left. Phonecards can be
purchased from post offices.
They are available in £5, £10, and
£20 denominations. Phonecards
are useful for making long
distance and international calls.
No card is necessary for 999
emergency calls.
Mobile Telephones
There are five main mobile
networks within the UK:
Vodaphone, Orange, O2, T-Mobile,
and Three. You can buy phones
and top-up pre-pay phones either
online or at most high street shops
via an E-top up card.
Insurance
N
o matter where you are staying, it is important that you insure your personal
possessions against loss or damage. This can be done through insurance
companies through most of the Scottish banks, which have their own insurance
schemes specifically for students.
Electrical Equipment
The British electricity supply is 240 volts 50 hertz. This will destroy any 110 V AC
equipment, so make sure that all your electrical equipment can be used on a 240 V
supply. The standard electrical socket is the 13A ‘flat-pin’.
The Police
Cheaper International Calls
Many international students rely
on frequent telephone calls to
their home countries. There are
companies which offer savings on
calls made via BT or Virgin Media.
Most of them require an advanced
payment of between £20 - £50
towards the cost of calls and the
signature of a simple contract, after
which a freephone number and PIN
(Personal Identity Number) give
access to the service.
British police do not usually carry firearms and are in no way connected to the military
forces. Part of their function is to help you. The police have the right to stop anyone
and ask them questions, and although this is unlikely to happen to you, it may help
you to know the correct procedure to follow.
It is advisable to answer directly and politely though you have the right to tell the
police that you decline to reply until you have consulted a solicitor (lawyer). The police
also have the right to stop and search anybody if they suspect that he or she is
carrying drugs or stolen property and they can also arrest anybody on either proof or
suspicion that he or she has broken the law. In the unlikely event of this happening to
you, follow this procedure:
• As the police officer if and why he/she is making the arrest, remember what he/she
says and make a note of his/her number (which is on the shoulder of his/her
uniform).
• Do not argue but accompany him/her quietly to the Police Station.
• At the Police Station give your name and address and say firmly but politely that you
do not wish to discuss the matter until you have had legal advice.
• At this point you should either contact Learning Services at the University, your
Head of Department, or, if you prefer, a friend whom you can trust, so that a
solicitor can be obtained.
Lost property is often handed in to the local Police Station. If you lose anything or
anything is stolen, report if to your local police station. If you witness an accident,
contact the police. You should also report any crimes at your local Police Station.
INTERNATIONAL STUDENT GUIDE
www.caledonian.ac.uk
Social Customs
Seating & Eating customs
•
•
•
•
Greetings
A Scottish person will often greet you with “Hello, how are you?” This is simply a way
of saying “Hello” or “Welcome” and they will be expecting a reply similar to “I’m good,
thank you”.
In a more formal situation (such as meeting your tutor or landlord for the first time)
it is usual to shake the right hand of the person you are meeting. It does not matter if
you make the first move with your right hand. Kissing and embraces are not as
common as it is in other countries. In Scotland it is usually between friends and
family, people you are familiar with.
•
•
Hand and eye contact
In the UK, there is no special significance to the left and right hands. Both can be used
for giving and receiving presents, although the right hand is always used for shaking
hands.
You may be used to avoiding eye contact as a sign of respect for an older person or
authority figure. This is not the case in the UK, where avoiding eye contact is seen as a
sign of insincerity and shyness. Try to look as people when speaking to them, although
it is usual to avoid eye contact with strangers. Most British people will smile when
they meet you, irrespective of how they are feeling.
•
Time
To arrive late, even by a few minutes, is considered impolite. Your lecturer or supervisor
may disapprove if you arrive late at a seminar or lecture, whatever the reason. Try to
inform the person you are meeting that you are running late where possible.
Gender equality
•
It is important to be aware that in the UK, female and male members of staff are
equally respected and accepted.
How to address people
Many members of staff expect to be called by their first names. If you address them as
Mr, Miss, Mrs, Dr or Professor, you may be thought of as being very formal. Listen
carefully to how they introduce themselves and how other students address them.
Saying no
Do not be worried about saying no. In the UK, a “no” is not considered impolite.
Honestly is much preferred, so that people know what you really mean. If you do not
wish to do something do not worry about saying so.
Smoking
Smoking is not allowed in any public building in Scotland, which includes cinemas,
restaurants, cafes, pubs, bars, and public transport. Glasgow Caledonian University
has a no smoking policy, which means that smoking is not allowed in any University
building. If you wish to smoke, you will have to go outside.
•
If you are eating a meal at
someone’s house, you should
wait until you are called to sit
down when the meal has been
served. The meal will either be
served on a plate, or dishes will
be passed round from which you
help yourself
If there are several knives, forks,
and spoons at your place at
table, always start from the
outside and work in. Often, the
fork and spoon for dessert will
be placed at the top of your
plate
During the meal try not to eat
faster than your hosts
Always wait to be offered more
food, do not just take it. Only if
you know your hosts very well
should you help yourself.
However, if food has been
served from a bowl, and you see
your neighbour’s plate empty, it
is polite to ask your neighbour if
you can pass anything to them
Do not serve your neighbour,
just pass them the dish
If you are offered more food, and
you would like to take it, always
accept the first time that you are
offered. If you refuse the first
time that you are offered more,
your host will think that you
have eaten enough and you may
not be asked again
Some people may not know
what you like to eat, so try to
help them as much as possible
by explaining the things that you
do and do not eat. Tell your host
the things you do not eat the
week before they prepare a meal
for you, if it is possible
It is polite to offer the host help
to clear away and wash the
dishes after the meal, although
you should not be surprised if
your offer is refused
In most cases (especially when
you do not know your host very
well) it is usual to take a small
gift, such as a box of chocolates
or flowers. Your host will
normally ask to take your coat
and hang it until you leave.
25
26
INTERNATIONAL STUDENT HANDBOOK
www.caledonian.ac.uk
The University
Tutorials
You are expected to read widely in
preparation for your tutorials and
will be asked to write essays and
make presentations regularly. You
will also be expected to participate
actively in the class discussions,
contributing your own ideas and
criticising those of other students
and of the tutor.
Most of your work is done
independently and you must take
personal responsibility for
organising your own time so that
you can meet your obligations in
terms of attendance, discussion,
and course work.
Your tutors and module leaders
are always willing to help if you
have any queries about the course.
If you do encounter any problems
it is important that you seek your
tutor’s help as soon as possible so
that the problem can be resolved
at an early stage. Do not wait until
the last minute and then panic.
T
here will be a programme of orientation and induction for new students during
the week prior to the beginning of classes. Ask your Academic department or
the ‘Base’ Saltire Centre for details. In addition, the Students’ Association organises
a wide range of activities during the first week of classes. Make a point of visiting
the clubs and societies fair. This is an ideal opportunity to find out about the many
organisations run by students for students. Full programme details are available
from the Students’ Association.
More detailed information on the University and its facilities is contained in your
Student Diary/Academic year organiser. If you do not have one, ask at Learning
Services Reception.
The Teaching System
Attitudes towards work may be different from those with which you are familiar.
Some international students are accustomed to greater and more specific direction
in what to read and write. In Britain, lecturers tend to treat the subject broadly and
expect you, the student, to conduct deeper research and study on your own, using the
course reading lists and the library catalogue.
Lectures
Lectures are generally given to large audiences and their aim is to give common
information to students which provide a basis for smaller group discussions later
in tutorials and seminars. A lecture may be a basic explanation of required subject
matter that gives you the background of the subject and its bibliography. The lecture
can also be used to give a clearer explanation of the subject than is available
elsewhere. The lecture is efficient in terms of staff and student time and unlike
a book, it addresses the specific needs of a particular group. It will also be topical
and right up-to-date, something that a book cannot be.
INTERNATIONAL STUDENT GUIDE
www.caledonian.ac.uk
Study Skills
Essays
Essay writing plays a large part in
the assessment process. A lecturer
will give the class a topic on which
to write an essay. He/she will also
inform you of the expected length of
the essay and the date on which it
must be handed in. You may also be
given a list of recommended
reading on the topic. It is essential
that these essays are all your own
work as plagiarism/cheating is not
tolerated in any higher education
institution. Do not be tempted to
copy extracts from textbooks. An
essay gives you an opportunity to
express your own views on a subject
and to show your knowledge.
Examinations
T
he University library has a variety of study support material that will guide you
into good study patterns.
If you should find particular difficulties with your course, always seek help early,
never wait until the course exam comes up to find out that you did not understand the
subject to a satisfactory level.
University Library
The University library is in the Saltire Centre offering the full range of academic
library services. It is equipped with online public access catalogue terminals which
allow you to request whatever material you want from any location. You will find the
library staff to be friendly and helpful and they will assist you to find whatever you
need. A library guide booklet is available from the library. It provides detailed
information on all library facilities, rules, and regulations.
• Writing for academic purposes
• English language support
• Exam preparation
• Dyslexia
• Oral presentations
• Maths and stats
• General study skill.
For appointments, contact 0141 273 1372, at ELS reception, or email at
ELS@gcal.ac.uk.
These take place at the end of
each semester. The format for
each exam will be explained by the
individual departments. You will
receive notification when the
exams timetable is released.
Ensure you check this on a regular
basis in case of any changes.
27
28
INTERNATIONAL STUDENT SUPPORT SERVICE
INTERNATIONAL STUDENT ADVISER - MARGARET WARD
T: 0141 273 1196/1244
ALTERNATIVE LINE (THE BASE) T: 0141 273 1000
E: isss@gcal.ac.uk
Learning Services
Multi-faith Centre and
Chaplains
In Scotland, there are people of
many different religions and
beliefs and, in Glasgow, there are
places of worship dedicated to
various world religions. GCU has a
number of Student Associations
for various faith groups which you
can join.
The University has an
International Students’ Chaplain,
who is available throughout the
year to international students of
all faiths and none and is
responsible for organising the
International Students' Welcome
Programme which takes place in
September.
In addition, the University is
planning a new multi-faith centre
on campus, providing students
and staff with worship facilities
and space to meet with people
of all faiths.
Accommodation
The Accommodation team are
located at Caledonian Court, the
University’s Hall of Residence on
Dobbies Loan, just behind the
Campus [0141 331 3980].
Careers Service
The Careers Service is part of
Learning Services. The Careers
Information Room on the first
floor of the Library provides
details of career opportunities
overseas and can be of help to
International Students.
L
earner Support within Learning Services offers services to all GCU students. It
provides advice, support and information to students with practical or personal
difficulties.
Whilst many students may find that their progress through the University will be
smooth, others may encounter difficulties of one sort or another. This may be
particularly so in the case of international students whose problems may result from
regulations concerning immigration and employment, or from more acute worries
about finance, accommodation, or difference of language or culture.
No matter what type of problem you come up against – financial, academic, or
more personal – International Student Support Service is always approachable and
tries to be constructive and helpful. Sometimes the difficulty may be overcome
relatively easily or perhaps several sessions of counselling will be needed.
Whatever is bothering you, your problem will be considered and not dismissed as
unimportant. Of course, all conversations are completely confidential and details will
not be divulged to third persons without your express consent. So if you feel in need
of help please call in or phone for an appointment.
You can also book appointments from the Base in the Saltire Centre.
Check out the Learner Support website at www.learningservices.gcal.ac.uk/
divisions/learnersupport.html.
As an International Student, your first point of contact is likely to be the
International Student Adviser Margaret Ward.
RECREATION, HEALTH & FITNESS (THE ARC)
T: +44 (0)141 331 3116
E: arc@gcal.ac.uk
W: www.caledonian.ac.uk/arc
THE INTERNATIONAL STUDENTS CONVENOR
BASED IN THE STUDENTS’ ASSOCIATION RUNS THE
INTERNATIONAL STUDENTS’ SOCIETY. PLEASE CONTACT VIA
THE STUDENTS’
ASSOCIATION AT CITY CAMPUS.
T: 0141 331 3886
Student’s Association
Recreation, Health, and Fitness
Facilities (The Arc)
Staff are available to give you
advice and information on diet,
nutrition, health, and fitness, and
to provide instruction and training
in a variety of sports. Go along and
take a look at what is on offer or
phone for more information on
membership prices, activities and
services, including a hair-dressing
facility. The Arc’s website is:
www.gcal.ac.uk/arc.
W
hile at the University you are a member of the Glasgow Caledonian University
Students’ Association which is self-governing and is the body through which
students are directly represented on most of the University’s committees. In this
way, students have the opportunity to take part in the running of the University. It is
simple to get involved and merely requires interest and some time. For more
information, go to the Students’ Association website:
www.caledonianstudent.com/display/caledonian/Home. You will also have access to
most Student Unions in Britain. Entry is gained on production of your matriculation
card. Regular weekend discos are held here as well as Freshers Week events and
the end-of-term ‘All-Nighters’.
The Students’ Association is here to provide services and facilities to the students it
represents. To find out more about the work of the Association and the clubs and
societies it runs just call in to the office.
There is an International Students’ Convener in the Students’ Association who runs
the International Students’ Society. The society organises social events and outings
during the academic year. To join ‘International Students’, call at the Students’
Association office, taking your matriculation card and £1 (the subscription fee) with
you. Check the notice board in the Students’ Association or the International Student
Adviser’s notice board in the main corridor outside Learning Services for information
on forthcoming events and consider becoming involved in the international students
committee to help plan and run events. They are always looking for new members.
Tickets for trips and events organised by the International Students’ Society are
usually sold in the Union shop on campus. We look forward to you joining our events.
Eating on Campus
The refectory is located in the Hamish Wood building. Consult your student handbook
for details of opening times. There is also a coffee bar in the Learning Café and in the
Saltire Centre.
The facilities include a 5-a-side
football hall, a brand new multipurpose sports hall, a spacious
exercise studio, and three different
gyms for cardiovascular and
resistance training.
Nursery
The University has a Nursery on
Campus for babies and children
aged between 6 weeks and 5 years
of age. This facility is for staff and
students for the duration of their
time here in the University. Please
note that demand for the nursery
places is high and a place is not
guaranteed.
29
30
INTERNATIONAL STUDENT HANDBOOK
www.caledonian.ac.uk
Glasgow Speak Glossary
T
he accent of the people in
Glasgow is unique, even in
Scotland. Glaswegians use long
vowel sounds, dropped
consonants and the glottal stop.
Scots as a whole use words not
found in an English dictionary so
the following is a partial glossary
of Scottish words to give you a
brief insight.
Another peculiarity is the
addition of “but”, “like” and “and
that” to the end of sentences for
no apparent reason, e.g. “I liked it
but.” (I liked it.) and “I went to the
shops like.” (I went to the shops.).
Here is a list of a few phrases
and words you are likely to here:
SCOTTISH:
ENGLISH:
AYE
YES
BURN
BROOK
BACK OF 1 O’CLOCK
AFTER 1 O’CLOCK
CARRY OUT
FOOD OR DRINK TO TAKE AWAY
CEILIDH
EVENING OF SONG AND DANCE
CLOSE
A PASSAGE IN A TENEMENT BUILDING
DRIECH
GREY, MISERABLE
DUNT
BUMP
FANKLE
TANGLE
FITBA
FOOTBALL
GIE US
GIVE ME
GLAIKIT
CLUELESS, STUPID
GLASGOW FAIR
GLASGOW HOLIDAY PERIOD IN JULY
GLEN
NARROW VALLEY
GREET
WEEP, CRY
GUTTIES
PLIMSOLES
HEID
HEAD
HEN
FAMILIAR TERM FOR A GIRL OR WOMAN
HOGMANAY
NEW YEAR’S EVE
JAG
INJECTION
KEN
KNOW
KIRK
CHURCH
LOCH
LAKE, NARROW BODY OF WATER OPEN TO THE SEA
LOSE THE PLACE
LOSE YOUR TEMPER
LUM
CHIMNEY
MESSAGES
SHOPPING, ERRANDS
MIDDEN
RUBBISH TIP
MIND
REMEMBER
NAW
NO
NE’ERDAY
NEW YEAR’S DAY
NO’
NOT
PIECE
SANDWICH
POKE
PAPER BAG
SORT
FIX OR MEND
SASSONACH
PERSON FROM ENGLAND
STAY
LIVE (AS IN “WHERE DO YOU STAY?”)
STRAMASH
UPROAR
TATTIES
POTATOES
TENEMENT
BLOCK OF FLATS WITH COMMON STAIRWAY TO STREET
TEUCHTER
HIGHLANDER (NB: HIGHLANDERS DO NOT LIKE TO BE CALLED THIS!)
THOLE
ENDURE
UPLIFT
COLLECT
WABBIT
EXHAUSTED
WELLIES
WELLINGTON (RUBBER) BOOTS
WEAN
CHILD
WEE
LITTLE
YIN
ONE (AS IN “BIG YIN”)
INTERNATIONAL STUDENT HANDBOOK
www.caledonian.ac.uk
Useful addresses
CONSULATES AND HIGH COMMISSIONS:
MISCELLANEOUS CONTD:
AN UP-TO-DATE LIST OF COUNTRIES WITH
WEST OF SCOTLAND RACIAL
CONSULAR REPRESENTATION IN SCOTLAND IS
EQUALITY COUNCIL
AVAILABLE FROM STRATHCLYDE POLICE
NAPIERSHALL CENTRE
NATIONALITY DEPARTMENT, PITT STREET,
39 NAPIERSHALL STREET, GLASGOW, G20 6EZ
GLASGOW (TELEPHONE: 0141-532-2421; FAX:
T: 0141 337 6626
0141-532-2681).
SCOTTISH REFUGEE COUNCIL
EMBASSY AND HIGH COMMISSION ADDRESSES
5 CADOGAN SQUARE
AND TELEPHONE NUMBERS ARE AVAILABLE
GLASGOW, G2 7PH
FROM THE INTERNATIONAL STUDENTS’
T: 0141 248 9799
ADVISER IN LEARNING SERVICES:
T: 0141 331 8609
FAMILY PLANNING ASSOCIATION
FPA SCOTLAND,
MISCELLANEOUS:
UNIT 10, FIRHILL, BARSNEF CENTRE, 76
HOME OFFICE IMMIGRATION & NATIONALITY
FIRHILL ROAD, GLASGOW, G20 7BA
DIRECTORATE (IND)
T: 0141 576 5088
LUNAR HOUSE, 40 WELLESLEY ROAD,
CROYDON, CR9 2BY
TELEPHONE HELPLINE (NIGHTLINE)
T: 0870 606 7766
8PM TO 8AM DURING TERM TIME
T: 0141 552 2555
UKCOSA
9-17 ST ALBANS PLACE
INTERNATIONAL STUDENTS’ CHAPLAIN
ISLINGTON, LONDON, N1 0NX
T: 0141 331 8576
T: 0207 354 5210
UNIVERSITY OF STRATHCLYDE
NATIONAL UNION OF STUDENTS SCOTLAND
CHAPLAINCY CENTRE
29 FORTH STREET
ST PAUL’S BUILDING,
EDINBURGH, EH1
JOHN STREET, GLASGOW
T: 0131 556 6598
T: 0141 553 4144
OSPREY: INTERNATIONAL STUDENTS
INTERNATIONAL STUDENT HOUSE
ADVISORY COUNCIL
229 GREAT PORTLAND STREET,
(BASED AT BRITISH COUNCIL, 3 BRUNTSFIELD
LONDON, W1W 5PN
CRESCENT, EDINBURGH, EH10 4HD)
T: 0207 631 8300
T: 0131 452 8424
THE BRITISH COUNCIL
THE TUN
4 JACKSON’S ENTRY, HOLYROOD ROAD,
EDINBURGH, EH8
T: 0131 524 5700
CITIZENS ADVICE BUREAU
THIRD FLOOR,
48 ALBION STREET, GLASGOW, G1
T: 0141 552 5556
IMMIGRATION ADVISORY SERVICE
115 BATH STREET
GLASGOW, G2
T: 0141 248 2956
F: 0141 221 5388
GREATER GLASGOW CLYDE VALLEY
TOURIST BOARD
11 GEORGE SQUARE, G2 1DY
T: 0141 204 4400
31
32
INTERNATIONAL STUDENT HANDBOOK
www.caledonian.ac.uk
Some Useful Addresses/Websites
USEFUL WEBSITES:
PLACES OF WORSHIP:
PLACES OF WORSHIP CONTD:
WWW.CALEDONIAN.AC.UK
BAPTIST: ADELAIDE PLACE BAPTIST CHURCH
MUSLIM: MUSLIM HOUSE
GLASGOW CALEDONIAN UNIVERSITY,
BATH STREET
16 QUEEN’S CRESCENT
INFORMATION ON ALL ASPECTS OF STUDENT
GLASGOW
GLASGOW
LIFE AT GCU.
BAPTIST: HILLHEAD BAPTIST CHURCH
UK ISLAMIC MISSION
WWW.CALEDONIAN.AC.UK/STUDENT
CRESSWELL STREET
CARRINGTON STREET
GLASGOW CALEDONIAN UNIVERSITY’S
GLASGOW
GLASGOW
STUDENT HOMEPAGE.
BUDDHIST: ORDER OF WESTERN BUDDHISTS
QUAKER
WWW.CALEDONIAN.AC.UK/STUDENT/FAITH
329 SAUCHIEHALL STREET
QUAKER MEETING HOUSE
GLASGOW CALEDONIAN’S CHAPLAINS
GLASGOW G4
38 ELMBANK CRESCENT
GLASGOW
SERVICE HOMEPAGE.
CHINESE CHRISTIAN CHURCH
WWW.GCUSA.COM
2 MELROSE STREET
ROMAN CATHOLIC: ST. ALOYSIUS
GLASGOW CALEDONIAN UNIVERSITY
GLASGOW
25 ROSE STREET
GLASGOW G3
STUDENTS’ ASSOCIATION, INFORMATION ON
WELFARE, CLUBS AND SOCIETIES,
CHURCH OF SCOTLAND: PRESBYTERIAN
ENTERTAINMENT AND MUCH MORE
KELVINSIDE HILLHEAD PARISH CHURCH
ROMAN CATHOLIC: ST. ANDREW’S CATHEDRAL
OBSERVATORY ROAD
186 CLYDE STREET
GLASGOW
GLASGOW
EDUCATION FOR ADVICE ON ALL ASPECTS OF
CHURCH OF SCOTLAND: PRESBYTERIAN
ROMAN CATHOLIC: ST. MUNGO’S
INTERNATIONAL STUDENTS’ LIFE INCLUDING
WELLINGTON CHURCH
PARSON STREET
INFORMATION ON FINANCE, IMMIGRATION
UNIVERSITY AVENUE
GLASGOW G4
AND WORKING IN THE UK.
GLASGOW G12
WWW.BRITISHCOUNCIL.ORG/WHERE/
EPISCOPAL: ANGLICAN
OTAGO STREET
INDEX.HTM
ST. MARY’S CATHEDRAL
GLASGOW
INFORMATION ON FUNDING AND
GREAT WESTERN ROAD
SCHOLARSHIPS, EXAMS AND
GLASGOW
WWW.UKCOSA.ORG.UK
THE COUNCIL FOR INTERNATIONAL
SIKH GURDWARA
USEFUL ADDRESSES WITHIN THE UNIVERSITY:
QUALIFICATIONS, LEARNING ENGLISH ETC.
GREEK ORTHADOX
ACCOMMODATION OFFICE
WWW.STUDENT-SUPPORT-SAAS.GOV.UK
ST. LUKE’S
CALEDONIAN COURT
FIND OUT IF YOU ARE ELIGIBLE FOR
27 DUNDONALD ROAD
DOBBIES LOAN
ASSISTANCE FROM THIS BODY WHICH ALSO
GLASGOW G12
PROVIDES OTHER USEFUL INFORMATION FOR
NEW AND CONTINUING STUDENTS.
HINDU TEMPLE
1 LA BELLE PLACE
WWW.GLASGOW.GOV.UK
GLASGOW
INFORMATION ON SCHOOLS, A TO Z OF
COUNCIL SERVICES, PLACES OF INTEREST,
JEWISH
MAPS ETC
GARNETHILL SYNAGOGUE
127 HILL STREET
WWW.SPT.CO.UK
GLASGOW G3
STRATHCLYDE PASSENGER TRANSPORT
INFORMATION. TRAVEL INFORMATION, TICKET
METHODIST
PRICES
WOODLANDS METHODIST CHURCH
WOODLANDS ROAD
WWW.NHSDIRECT.NHS.UK
GLASGOW
NATIONAL HEALTH SERVICE, HEALTH
INFORMATION ON THE INTERNET.
MUSLIM: CENTRAL MOSQUE
GORBALS
WWW.SEEGLASGOW.COM
GLASGOW
THE OFFICIAL SITE FOR ALL THAT’S BEST IN
GLASGOW.
MUSLIM: DAWAT AL ISLAM
31 OAKFIELD AVENUE
GLASGOW
T: 0141 331 3980
ACADEMIC ADMINISTRATION
M126, GEORGE MOORE BUILDING
T: 0141 331 3338
UNIVERSITY CHAPLAINCY
T: 0141 331 3576
INTERNATIONAL STUDENTS’ GUIDE TO GLASGOW
www.caledonian.ac.uk
“Once you have experienced
this vibrant city, you’ll never
want to leave again.”
DESIGNED BY: PRINT DESIGN SERVICES, GLASGOW CALEDONIAN UNIVERSITY
PRINTED BY: TWENTYONECOLOUR, GLASGOW
PHOTOGRAPHY BY: MATTHEW SOWERBY, VISIT SCOTLAND, WWW.MORGUEFILE.COM, MARK GALLOWAY,
GREATER GLASGOW & CLYDE VALLEY TOURIST BOARD, DARREN JEWELL
© GLASGOW CALEDONIAN UNIVERSITY 2007
Glasgow Caledonian University
International Student Support Service
Cowcaddens Road, Glasgow G4 0BA, Scotland, United Kingdom
T: +44 (0)141 273 1244/1196
T: +44 (0)141 273 1317
E: isss@gcal.ac.uk
www.caledonian.ac.uk