Transformational Leadership

Transformational Leadership Retail with a Purpose
Suzanne Ackerman-Berman
Pick n Pay, South Africa
June 2014
Africa in numbers
52 cities
• Number of African
cities with > 1 million
people
• Same as in Western
Europe
Belgium /
Netherlands
Portugal
Germany
Switzerlan
d
Spain
Italy
France
Eastern
Europe
United
States
India
China
UK
Japan
Core Philosophy: 4 legs of a table
“Make the customer Queen
and she will make you King”
 “ ……what exactly is SOCIAL
JUSTICE?............obligation to
address the inequalities of the past
 ………….it is not only doing the right
thing, but …Knowing what the
right thing is to do!
Be a Good
Corporate citizen
Philanthropic
Responsibilities
Be ethical
Ethical Responsibilities
Obey laws and
regulations
Be profitable
Contribute resources
towards community
development & welfare
Obligation to do what is
right, just and fair and to
avoid harm
Law is society’s
codification of right
and wrong.
Legal Responsibilities
The foundation upon
which all others rest
Economic Responsibilities
Adapted from: Carroll, 1991
The Ackerman Pick n Pay Foundation
MISSION
We partner with communities to create
sustainable enterprises to endeavor to spread
wealth throughout the community
We set out to change lives from the ground
up
Anna Phosa
Dreamland Piggery
• Technical assistance with facility layout
• Conform to standards
Tshivhase Tea Estate
• Working with fresh
produce suppliers to
ensure sustainable
farming practices.
• Access to formal supply
chain through corporate
branding
Nontwenhle Mchunu
Speciality
chocolate supplier to PnP
Small Business
Incubator
To facilitate SMMEs’ and EMEs’ intro to
Pick n Pay through mentorship, guidance
and support
• 3 Tiers of support
•BABY < R5m
•TODDLER between R5m – R8m
•TEEN > R8m
•Giving Access to
Market and mentorship
for small entrepreneurs
• Coming together –
• empowering individuals,
• creating jobs,
• alleviating poverty
•
Sibusiso Tshabalala –
entrepreneur
Advice on and access to Financial assistance
– charcoal supplier to
PnP group
Cwebeni Project
• Mapping supplier risk in
relation to climate change
• Specialised skills
development
• Environmental impact
• Community participation
ENTERPRISE DEVELOPMENT
PROCESS
IDENTIFY
INDUSTRY
MARKET
SOURCE
ACCESS
SUPPLIER
ASSESS
FINANCE
NEEDS
APPLY
MENTOR
SHIP
ED Process
Identify
industry
invest
Monitor
and
measure
Source
supplier
Access to
market
Assess
needs
Funding
Source
mentorship
Mavis Mathabatha
THANK YOU
Suzanne Ackerman – Berman
sackerman@pnp.co.za