Epic@UNC Training information

Epic@UNC Training Room
Information at Pardee
Directions, floor maps, parking instructions, and other
information you need to plan for training.
Getting ready for TDR and ODR
Super User Classes: April 18 – April 30
All other Classes: May 2 – June 13
Contacts for help with Epic@UNC registrations, class schedules, rescheduling, etc.
Epic@UNC LMS Support UNCHC
984.215.2600
Mon-Fri, 7 AM to 7 PM
Epic@UNC LMS Support at Pardee
828.698.7319
Mon-Sat, 6:30 AM to 7:30 PM
epictraining@unch.unc.edu
Pardee training room snapshot
LMS Room Name
Astor
Azalea
Bluebonnet
Coneflower
Daffodil
Daisy
Geranium
Hydrangea
Jasmine
Lily
Marigold
Seats
4
6
6
6
6
6
6
6
7
8
6
Location
Support Center
Support Center
Support Center
Support Center
Support Center
Support Center
Support Center
Support Center
Support Center
Support Center
Pardee Hospital
Address
960 Spartanburg Hwy
960 Spartanburg Hwy
960 Spartanburg Hwy
960 Spartanburg Hwy
960 Spartanburg Hwy
960 Spartanburg Hwy
960 Spartanburg Hwy
960 Spartanburg Hwy
960 Spartanburg Hwy
960 Spartanburg Hwy
800 N. Justice Street
Parking
Shuttle only
Shuttle only
Shuttle only
Shuttle only
Shuttle only
Shuttle only
Shuttle only
Shuttle only
Shuttle only
Shuttle only
Limited with shuttle service
800 N. Justice Street
Limited with shuttle service
8 Mission/Pardee
12 Pardee Hospital
2775 Hendersonville Rd
800 N. Justice Street
Available
Limited with shuttle service
12 Pardee Hospital
800 N. Justice Street
Limited with shuttle service
16 Mission/Pardee
20 Pardee Hospital
2775 Hendersonville Rd
800 N. Justice Street
Available
Limited with shuttle service
(Quality Conference Room)
Pansy
8 Pardee Hospital
(ED Conference Room)
Poppy
Rose (IT computer training
room near Jamison)
Sunflower (IT computer
training room near Jamison)
Trillium
Zinnia
(Orientation Classroom)
Identification, time-keeping, electronic
devices, and getting there
We want you to feel comfortable when attending training. Make a note of
the following guidelines when preparing to attend training.
• Wear your ID badge to training for identification purposes.
• Time clocks are not available in the Support Center or at the
Mission/Pardee location. Follow standard processes to document time
spent in training using the Kronos Exception Sheet and give to your
manager to enter into the Kronos Time & Attendance system.
• Turn electronic devices to ‘stun’ or ‘silence’ during class.
• Power outlets may not be available in the classroom to charge electronic
devices.
• Shuttle service details are explained in each location section of this
document.
• Carpooling is encouraged.
• Mileage to and from class is not reimbursed.
Personal comfort, food, beverages,
and electronic devices
We want you to feel comfortable when attending training. Make a note of
the following guidelines when preparing to attend training.
• Dress in layers to accommodate personal preference.
• Follow Pardee dress code or business casual when coming to class.
• Classrooms are a fragrance-free environment due to health conditions
triggered from sensitivity to scents.
• Food is not permitted in the classrooms.
• Covered beverage containers may be permitted in the classroom.
• Break room space is available if you want to bring food for breaks or a meal.
• Meals are not provided during training.
• The Support Center does not have a cafeteria.
Pardee Support Center
960 Spartanburg Hwy
TRAINING ROOMS AT THIS LOCATION
Astor
Azalea
Bluebonnet
Coneflower
Daffodil
Daisy
Geranium
Hydrangea
Lily
Jasmine
Pardee Support Center Shuttle Service
Please remember that parking at the Pardee Support Center is reserved for
team members who work at this location.
• Parking is available at the leased parking lot across from the Bryan Easler Toyota
dealership.
• Pardee shuttle service will transport you between the leased parking lot and the
Pardee Support Center. Support Shuttle phone number: 828.974.4003.
• Shuttle hours: 6 AM to 11:30 PM Monday through Saturday beginning April 18.
Driving Directions from Pardee Hospital
to Spartanburg Highway Shuttle Lot
• Drive south on N. Justice St to 6th Ave. W
1460 Old Spartanburg Rd
• Turn left onto 6th Ave. W/US 64
• Take the 3rd right onto N. Church St,
(US-25 Business). Continue 0.8 miles.
• Turn left onto Spartanburg Hwy (US-176).
Continue 0.7 miles.
• Turn left onto the gravel road entrance
across from Toyota dealership at
1409 Spartanburg Highway.
• You may also use the entrance at
1460 Old Spartanburg Rd to avoid delays
from busy traffic on Spartanburg Hwy.
Bryan Easler Toyota
1409 Spartanburg Highway
Support Center location: 960 Spartanburg Hwy
Epic@UNC Training Rooms
Pardee Support Center: 960 Spartanburg Hwy
Women’s
Restroom
2'-6"
Mother’s
Room
Fire
Exit
Break room
Men’s
Restroom
Astor
Azalea
Hallway
Daisy
Coneflower
Geranium
Daffodil
Hallway
Bluebonnet
Secure Office Areas
Quiet Zone
Hydrangea
Secure H.R. Areas
Quiet Zone
Lily
Jasmine
2'-6"
2'-6"
2'-6"
Entrance to
Training
Rooms
Office &
Jasmine
Entrance
H.R.
Entrance
Parking reserved for Support Center Employees
Hallway
Epic@UNC
Training Room
Way finding map is not drawn to scale
Pardee Hospital
800 N. Justice Street
TRAINING ROOMS AT THIS LOCATION
GROUND FLOOR:
Zinnia (Orientation Classroom)
1st FLOOR:
Marigold (Quality Conference Room)
Pansy (ED Conference Room)
Rose
Sunflower
Pardee Hospital Parking & Shuttle Service
Parking Instructions:
• Parking is limited and reserved for employees working at this location.
• Parking and shuttle service is available.
• Overflow parking is available at the old Boyd car lot located at 924 Asheville Hwy
adjacent to the Hendersonville High School football field.
• The Security department provides shuttle services to the Boyd lot at the following
times, running every 10-15 minutes:
•
•
•
•
Day Shift: 6:30 to 9:30 AM
Lunch Departure: 11:00 AM to 1:30 PM
End of Shift: 3:30 to 5:30 PM
Shuttle request by calling 828-273-4868
Epic@UNC Training Rooms
Pardee Hospital: 800 N. Justice Street, Ground Floor
Visitor Parking Deck
HIM Offices
Hallway
Hallway
Admitting &
Registration
Office Areas
Reception and
Waiting Area
Zinnia
Video
Conference
Room
"6-'2
Elevator
E
(Orientation
Classroom)
2'-6"
Hard walled areas
2'-6"
Office Areas
Hallway
Hallway
Gift Shop
5'-0"
Front of Pardee Hospital
Hallway
2'-6"
Hallway
Waiting
Area
2'-6"
2'-6"
2'-6"
Elevator
to 1st
floor
5'-0"
Front Entrance
to Pardee
Hospital and
Parking Deck
2'-6"
Hallway
Epic@UNC
Training Room
Way finding map is not drawn to scale
Epic@UNC Training Rooms
Pardee Hospital: 800 N. Justice Street, 1st Floor
(Quality Conference
Room)
(Computer
Training
Room)
Jamison
Conference
Room
Radiology and
Offices
2'-6"
2'-6"
Sunflower
Rose
Offices
2'-6"
(Computer
Training
Room) 2'-6"
Elevator
A
Hallway
Offices and
Cancer Center Research
ED PTU
Elevator
E
Hallway
Physician
Office
Emergency Department
"6-'2
Pansy
(ED
Conference
Room)
ED
Offices
Hallway
Epic@UNC
Training Room
Way finding map is not drawn to scale
Team
Pardee
Bear
5'-0"
Marigold
Mission/Pardee Campus
2775 Hendersonville Road
Arden, NC
TRAINING ROOMS AT THIS LOCATION
Poppy
Trillium
Mission/Pardee Parking
Parking Instructions
• Parking is available in the parking lot for this location.
• This location also houses the YMCA.
2775 Hendersonville Road, Arden, 2nd floor location
Epic@UNC Training Rooms
2775 Hendersonville Road, Arden, 2nd floor
Executive Conference Room
Pardee Cardiopulmonary Rehabilitation and Wellness
Hallway
Hallway
2'-6"
2'-6"
Poppy
Trillium
(Computer
Training Room)
(Computer Training
Room)
Elevator
"6-'2 2'-6"
2'-6" "6-'2
Hallway
SESM
(Southeastern Sports Medicine)
Hallway
Epic@UNC
Training Room
Way finding map is not drawn to scale
What are TDR & ODR?
Technical Dress Rehearsal (TDR)
Operational Dress Rehearsal (ODR)
Network and Equipment Readiness
Over the next few weeks the IT Department will be placing over 2,500 pieces of
equipment in preparation for Epic@UNC.
Please be aware of the preparations listed below for you to complete if IT is replacing
a computer in your work area. The IT Department appreciates you efforts and
assistance to make this a smooth transition.
Machine preparation for replacement:
•
•
•
•
•
Delete unnecessary emails from your mail box
Delete unneeded files from your desktop and My documents folder
Remove any personal files i.e. music, photos, or videos
Departmental files should be moved to your S:\ Drive
Sensitive files should be moved to your Y:\ Drive
Area preparation:
• Please clear any clutter from your machine and the
area surrounding your machine.
What gets backed up?
•
•
•
•
•
Desktop files
My Documents
Favorites
Outlook Default PST files
Outlook Signatures
Preparing for the TDR in your area
ISD (Information Services Division) will conduct a ‘Technical Dress Rehearsal’ between
April 18 – May 20 to ensure PCs, printers, scanners, etc., connect properly with
Epic@UNC at Go-Live.
The Technical Dress Rehearsal (TDR) team needs access to each piece of hardware in
your work area, clinic, or unit. The team has to visit ALL of our locations and test
thousands of pieces of equipment to ensure readiness for using Epic@UNC.
Please note the following:
• With the exception of immediate patient care, please allow the TDR team to access the
equipment in your area to complete their tasks.
• You do not need to do anything during TDR other than provide access to your equipment. The
TDR team needs approximately 15 minutes with each piece of equipment on each unit to
complete its tasks.
• The TDR team will introduce themselves when arriving in your unit/clinic. When possible, the
team will call ahead to provide advanced notification before arriving. However, there will be
times that the team may show up unexpectedly due to schedule changes/adjustments. We
appreciate in advance your patience and support in these instances.
Preparing for the ODR in your area
After completing Epic@UNC training, you and your coworkers will participate in
’Operational Dress Rehearsals’. We encourage everyone to think of ODR as a mock
go-live.
Dedicating the time and resources to participate in ODRs has proven hugely beneficial
during previous Go-Lives.
This is your opportunity to get in the system and become comfortable using before the
actual go-live June 18.
During the ODR you will mimic a real scenario on a test patient using Epic@UNC in a
copy of the Test environment.
Please note the following:
• Log into Playground using the Training ID and information from class to keep learning.
• ODR is and opportunity to practice workflow before the Go-Live.
• Take the knowledge from training and the readiness visits and apply to a real-life patient
scenario.
• The goal is to test your training, confirm readiness, and generate excitement.