BKW Group Sustainability 2013
Transcription
BKW Group Sustainability 2013
BKW Group Sustainability 2013 24 000 kg of vegetables, salad and fruit has been consumed by staff at the company canteen at the BKW head office in Berne. 90 % of this produce is grown organically in Switzerland, 10 % more than in 2012. In addition, the company canteen uses 100 % Swiss meat. Green power Fleet vehicles 90% of newly acquired fleet vehicles are classified in emissions classes A and B. Removal of solid urban waste (SUW) + 44.1% 9.4 t Our customers share the responsibility: In 2013 they bought almost twice as much more green power than in 2012. of waste was fished out of hydro plants’ rakes by employees in 2013, before being disposed of in an environmentally friendly way. “BKW 2030” Family-friendly 9.9% of employees work part time. Energy usage 2013 +1.4 % increase in primary and secondary energy consumption in 2013. BKW has set a target to reduce this by 5 % by 2016. BKW on the move With its “BKW 2030” Group strategy, BKW is seeking to expand its hydro and wind power. The increase in renewable energy plants was 116.6 MW and is based primarily on hydro power (+ 31.0 MW) and wind power (+ 84.4 MW). Regular movement has a positive effect on health and keeps the mind in balance. Since 2010, BKW has supported its workforce with healthy activities. In 2013, 155 employees kept fit by doing power yoga, circuits and running, for example. This is 27 more than in 2012. New people are signing up all the time. Facts & Figures on Sustainability 2013 BKW Group Summary of important indicators. A detailed list can be found on pages 29 to 35 of this report and in the separate GRI report. ECONOMIC AND ENERGY SUPPLY-SPECIFIC INDICATORS Financial indicators CHF millions Total operating revenue Balance sheet total Shareholders’ equity Net profit/loss Personnel expense Payments to investors Taxes, charges and levies to public authorities 2013 2012 restated 2011 2 733.7 7 675.5 2 365.7 –216.7 382.5 97.2 76 2 859.8 7 338.4 2 476.6 130.5 361.1 81.3 119.8 2 632.6 7 082.9 2 654.9 –66.2 349.2 153.6 20.0 2013 2012 2011 4 000.8 642.9 3.2 21.7 678.7 5 833.3 4 029.5 513.8 2.7 20.2 475.8 5 769.4 3 463.5 303.1 2.6 17.8 704.4 5 372.6 11 180.6 10 811.4 9 864.0 2013 2012 2011 Electricity production, including minority shares and subscription rights GWh 35.79 % 5.75 % 0.03 % 0.19 % 6.07 % 52.18 % Hydroelectric Wind Solar Biomass Natural gas Nuclear energy Total ENVIRONMENTAL INDICATORS Energy consumption (excluding consumption for production) ¹ TJ 16.2 % 8.9 % 25.0 % 36.9 % Natural gas Heating oil Fuels Electrical energy without auxiliary power Mühleberg nuclear power plant (KKM) 13.0 % Heat 33.3 18.3 51.5 30.3 18.8 45.3 36.9 14.9 43.5 75.8 26.7 74.8 24.8 68.1 24.3 Total consumption 205.6 194 187.7 ¹Until and including 2011 the assets of Group companies are restricted to Arnold AG and sol-E Suisse AG. BKW electricity: percentage from renewable energy sources in accordance with energy mix disclosure % 2013 2012 2011 Electrical energy 37.0 37.0 33.1 Greenhouse gas emissions by scope ¹ t CO2 2013 ² 2012 restated 2011 Scope 1 – Direct emissions 8 113 7 708 n /a Scope 2 – Indirect emissions 9 045 9 078 n /a Scope 3 – Emissions along the value chain ³ 8 139 3 932 n /a 2013 2012 2011 2 221.2 134.0 2 094.9 61.4 n /a n /a 2 355.2 2 156.3 n /a 2013 2012 2011 3 016 174 2 938 165 2 936 167 ¹excluding minority interests ²The Tamarete combined gas-fired power plant is only taken into account at 60%. ³including KWO business travel Waste and disposal t 94.3 % Conventional waste 5.7 % Hazardous waste Total amount of waste SOCIAL / WELFARE INDICATORS Staff development ¹ Number of individuals Employees (excluding trainees/apprentices) trainees / apprentices ¹ excluding temporary staff Employee turnover Number of individuals 2013 17 % Retirements 58 % Resignations of employees 23 % Layoffs or dismissals 2 % Deaths (not work-related) Total turnover (individuals) 77 260 103 8 448 ANNUAL REPORT SUSTAINABILITY 2013 Contents Sustainability 2013 2 3 Foreword About this report 4 6 8 10 Sustainability management at BKW Group Objectives and measures from 2014 Assessment of objectives and measures Focus topic 2013: Mühleberg Nuclear Power Plant 14 16 18 20 22 24 Our fields of action Nature and environmental protection Dialogue with stakeholders Society and public participation Profitability and efficiency Suppliers and lifecycle Employees and safety 26 About the BKW Group 29 Sustainability indicators 36 Independent auditor report 38 Endorsement by GRI 40Addresses To facilitate readability we have exclusively used the masculine form of address in this report. This of course also always includes the feminine form of address. Title Image: Gauchert water landscape The BKW Eco Fund has given a new dynamism to the channelled River Aare in Gauchert (Radelfingen parish) with the creation of a spacious water landscape. Shallow banks with calm water and fast-flowing sections along steep banks create diverse habitats. 1 2 ANNUAL REPORT SUSTAINABILITY 2013 Foreword To our customers, partners, employees and members of the public Electricity generation and sustainability: a contradiction? The fact is that it is unfortunately impossible to produce and transmit energy without impacting the environment in one way or another. Gas and coal-fired power stations emit CO2. Nuclear power plants generate radioactive waste. Hydroelectric power plants have an impact on the flora and fauna in watercourses. Wind turbines and power lines have a negative effect on the landscape. Photovoltaic panels require rare metals, the mining of which is damaging to the environment – not where we can see it, but in China. But still, we all want a reliable power supply 24/7. BKW cannot resolve these conflicting objectives. However, we do undertake everything we can to keep the environmental impact of electricity production and transmission as low as possible. Sustainability not only has an ecological dimension, but also an economic and social one. During periods of collapsing prices in electricity markets, it is more important than ever that we handle our economic resources efficiently. In 2013 we took some important steps, for example in our supplier management, the streamlining of our organisation and in the optimisation of our internal processes. We are also aware that it is precisely during periods of upheaval that dialogue with our stakeholders is particularly important. Last year we therefore started a Citizens’ Dialogue in order to present and discuss our “BKW 2030” Group strategy. At the same time we also intensified the dialogue with our employees, monitoring groups and with representatives of environmental associations, companies and investors. BKW is evolving from a pure electricity producer into a comprehensive energy service provider. Sustainability is a key element of this process. Many of the innovative products and services that we are developing today and will continue to develop in the future will benefit the environment directly or indirectly. They will result in efficiency gains in the production, distribution and consumption of energy. They also contribute to the intelligent distribution and storage of the increasing volume of decentrally and irregularly produced renewable energy within the grid. Sustainability is also a key success factor for us from an economic perspective. Development of innovative and sustainable products and services helps us to differentiate ourselves from our competitors. With our pioneering spirit, we also fulfil our corporate social responsibility by making an important contribution to implementing the energy transition in Switzerland. Only when we as a company act as a role model and deliver proof of our actions, are we a credible player in the eyes of our stakeholders. Ernst & Young AG performed a limited review of quantitative key performance indicators. We are delighted that we have once again fulfilled the requirements of application level B+. Suzanne Thoma, CEO ANNUAL REPORT SUSTAINABILITY 2013 3 About this report GRI application level Online supplement to the report The Global Reporting Initiative (GRI) develops globally applicable quality criteria for sustainability reporting. To assist with this, it refers to a broad range of stakeholders from industry, employer and employee organisations, academia and other fields, including the general public.GRI’s goal is to make sustainability reporting by companies transparent and comparable worldwide. This sustainability report is based on the GRI G3.0 guidelines. GRI has reviewed this report and certifies that it corresponds to application level B+. See also www.globalreporting.org We have provided annual reports on our progress with sustainability issues since 2008. The printed version of this report is available in German and French. It is available in English as an online version at www.bkw.ch/nachhaltigkeit. We publish the full GRI Report via the same link. This contains tables providing information on indicators of our performance, with reference to the corresponding pages in the documents. It also acts as the GRI Content Index, providing a table of contents that is compliant with the GRI requirements. This sustainability report and previous sustainability reports are also published in PDF format. Complete information for the reporting year is therefore accessible to interested users via the Internet. The individual indicators are reported at BKW Group level inthe Sustainability and GRI Reports, and broken down by country and Group company. The CO2 balance sheet is prepared in accordance with the guidelines of the Greenhouse Gas Protocol and in some areas includes emissions from throughout the value chain (scope 3) in addition to direct (scope 1) and indirect (scope 2) emissions. Scope of the report and basis for data This report covers the entire BKW Group, i.e. BKW Energie AG and its majority interests (> 50 %). The 50 % interest in the Oberhasli AG power plants (KWO) is explicitly not consolidated. We use data from minority interests if we believe this to be significant from a sustainability perspective or in order to complete the overall picture. One example is CO2 emissions, where minority interests are responsible for about 80 % of emissions. This Sustainability Report covers the 2013 financial year. 4 ANNUAL REPORT SUSTAINABILITY 2013 Sustainability Management at BKW Group From a sustainability perspective, 2013 was a year of challenges, but also of many highlights such as the first Sustainability Dialogue, and adoption of a Sustainable Procurement Code. Since 2012, BKW has been engaged in a “Materiality Analysis”. This reveals which sustainability topics are most relevant to our stakeholders. To further refine our materiality analysis we launched a Stakeholder Dialogue programme in 2013, focusing specifically on sustainability topics. We invited one representative each from an environmental/ nature conservation organisation, a business, a sustainability ratings agency and a trade union, as well as a university professor of ethics. The Sustainability Dialogue was run by an external moderator to ensure impartiality. The first round of talks was understood by all parties as a chance to put their cards on the table. Despite criticism concerning certain electricity generation methods and some mixed feelings about BKW, the participants welcomed the opportunity to talk. They felt that our company was taking them seriously. The sustainability dialogue is continuing in 2014 It is very important to us to take credible and tangible action to strengthen the trust shown in us by the participants in their willingness to discuss these issues. In the next rounds of talks, which will take place at least once every year, we will go into greater depth in our discussions of the topics that the participants chose as relevant, and work together to develop measures for improvement. In the future, we will focus even more on specific current issues and involve our stakeholders more closely. At the request of the participants in the Sustainability Dialogue, our own technical experts will take part in future talks so that the topics can be discussed in detail. External assessment of the Sustainability Report The stakeholders who are engaged in the Sustainability Dialogue and representatives from the University of Applied Sciences and Arts Northwestern Switzerland have also issued an assessment of our Sustainability Report 2012. In particular, the stakeholders were critical of what they felt was too little information on nuclear power and on BKW’s standpoint on the Energy Strategy 2050 in the report. We take this criticism seriously and in this report we have provided detailed information about our decision to take the Mühleberg nuclear power plant offline in 2019, and about our decommissioning plans. Suppliers’ Code for Sustainable Procurement With the adoption by the Group Executive of a new Suppliers’ Code, we have met a key request of our stakeholders – a requirement that has also been high on BKW’s agenda and has been prioritised accordingly. The Code focuses on the major issues of sustainability in relation to responsible procurement, and has been in force since 1 January 2014. Supplier management will continue to enjoy great importance in 2014. Key topics will include the introduction of selfcertification forms for suppliers and the auditing of highrisk groups of goods and countries. Marketing of green electricity products and energy-efficiency services In 2013, we further strengthened active marketing of our certified green energy products and energy efficiency services; this was a further concern of the stakeholders engaged in the Sustainability Dialogue. Through information campaigns, we sought to show our customers and the general public how the funds from the additional cost are used, and demonstrate how external auditing ensures that the money is used correctly. 5 ANNUAL REPORT SUSTAINABILITY 2013 I Sustainability management at BKW Group Materiality analysis 100 % New energy services Stakeholder dialogues Security of supply Apprentice training Renewable energies Biodiversity Occupational safety 50 % BKW Relevance Regional responsibility Attractiveness as an employer Strategy, mission statement and implementation Mühleberg decommissioning and security until 2019 Control by Group senior management Energy prices Equal opportunity Job security Inclusion and diversity CO2 problem Influence of electricity production Energy transition - Strategy Electricity procurement from outside Switzerland Code of Conduct Responsible procurement Corporate Governance Confidence of the population in BKW Standardised external image Sustainability management Green electricity products Employee participation Stakeholder Relevance 0 % 50 % Strategy and Corporate Governance Corporate social responsibility Suppliers Employees and safety Nature and environmental protection Profitability and efficiency 100 % 6 ANNUAL REPORT SUSTAINABILITY 2013 Objectives and measures from 2014 Nature and environmental protection Dialogue with stakeholders Society and public participation We endeavour to minimise our impact on the natural environment and always use appropriate technologies and tools to protect it. Targets Measures 2014 — ISO 14001 (2011) certification of all of BKW Energie AG’s Swiss electricity production sites by 2016 (2011*) — BKW will now only initiate new power plant projects based on renewable technologies (2011*) — Expansion of pollutant monitoring until 2016 (2012*) — Verification of an umbrella ISO 14001 certification for all of BKW Energie AG’s business divisions — Further expansion of hydroelectric power production in Switzerland and abroad, and of wind power in neighbouring countries — Integration of CO2 emissions data into management reporting Against a background of conflicting priorities, we consult with external and internal stakeholders and are committed to open and honest communication. Targets Measures 2014 — Conduct regular stakeholder dialogue sessions at various levels to promote exchange and cooperation (2013*) — Change sustainability reporting from GRI 3.0 to GRI G4 by 2015 (2013*) — Conduct at least one stakeholder dialogue session As a leading Swiss company, we are committed to exercising our corporate social responsibility. Targets Measures 2014 — Integration of sustainability as a topic in business reporting by 2017 (2013*) — 2013 Report to be expanded to include information on sustainability — Publication of Sustainability Report at the time of the General Meeting — Verification of the tool for use in supporting decision-making for customers’ selection of electricity — Review our production technologies against economic, environmental and social criteria by 2014 (2011*) Profitability and efficiency — Verify requirements of GRI G4 and decide on adoption in 2014 or 2015 As a listed company, our actions are based on profitability and efficiency. We optimise costs, resources and energy efficiency, both within our company and for our customers. Targets Measures 2014 — Reduce energy requirements in administrative buildings of BKW Energie AG by 5 % by 2016 (2011*) — Reduce energy consumption by the BKW vehicle fleet by 10 % by 2016 (2011*) — Optimise heating system in main building by using excess heat from the data centre — Creation of a more detailed system of sustainability reporting using the vehicle and fleet management tool ANNUAL REPORT SUSTAINABILITY 2013 I Objectives and measures from 2014 Suppliers and lifecycle Employees and safety 7 We assess and select our suppliers and partners according to sustainability criteria. We know the origin and impact of our operating materials and resources throughout the entire production process, both within and outside our sphere of influence. Targets Measures 2014 — Verify high-risk groups of goods and countries in cooperation with Procurement management by 2016 (2013*) — Expand the sustainable and responsible supplier management process by 2016 (2013*) — Conduct a Lifecycle Sustainability Assessment for a pilot product — More than 50 % of ‘A’ suppliers have completed and signed a self-declaration. Our employees are the backbone of our company. Both their health and their professional and personal development are important to us. We are committed to high safety standards for our facilities as well as for the protection of our employees and the environment. Targets Measures 2014 — Halve the incidence of work-related accidents at BKW Energie AG by 2020 (2011*) — Maintain high ratings for job satisfaction and commitment in employee surveys until 2015 (2011*) — Introduce a tool to manage absence from work for improved analysis of accidents — Conduct an internal campaign of raising awareness of sustainability issues, focusing on conservation of resources * The years in brackets state in what year the objective was defined. In 2013 we once again assessed our business activities systematically, comprehensively and critically with the support of our stakeholders. This was done in terms of the three dimensions of sustainability: environment, economy and society. We also verified our defined sustainability targets accordingly. With these short and medium-term targets for each field of action, we determine how we want to adapt and improve our business activities. We regard these objectives as binding; they will be reviewed annually but may need to be adapted to some extent to changed conditions. Once again, we have defined measures that we wish to implement in the coming year. On the following double page, we illustrate clearly which objectives are on track, which targets we have not yet met and where action is required. 8 ANNUAL REPORT SUSTAINABILITY 2013 Assessment of objectives and measures Defined target (year in brackets) Archieved target Adjusted target Nature and environmental protection ISO 14001 (2011*) certification of all of BKW Energie AG’s Swiss electricity production sites by 2013 Owing to the reorganisation and integration of sol-E Suisse AG, the target year has been adjusted to 2016. BKW will now only initiate new power plant projects based on renewable technologies (2011*) — Expansion of pollutant monitoring until 2016 (2012*) — Dialogue with stakeholders Uphold BKW’s reputation in the supply area over the next 5 years (2011*) Conduct regular stakeholder dialogue sessions at various levels to promote exchange and cooperation (2013*). Increase the GRI application level for 2012 reporting to B+ (2011*) Change sustainability reporting from GRI 3.0 to GRI G4 by 2015 (2013*). Society and public participation Integration of sustainability as a topic in business reporting by 2017 (2013*) New target Review our production technologies against economic, environmental and social criteria by 2014 (2011*) — Profitability and efficiency Reduce energy requirements in administrative buildings of BKW Energie AG by 5 per cent by 2016 (2011*) — Reduce energy consumption by the BKW vehicle fleet by 10 % by 2016 (2011*) — Suppliers and lifecycle As detailed as possible assessment of the lifecycles of selected raw materials and operating resources by 2013 (2011*) Verify high-risk groups of goods and countries in cooperation with Procurement management by 2016 (2013*). Implement Group-wide procurement guidelines by 2014 (2012*) Expand the sustainable and responsible supplier management process by 2016 (2013*). Employees and safety Halve the incidence of work-related accidents at BKW Energie AG by 2020 (2011*) — Maintain high ratings for job satisfaction and commitment in employee surveys until 2015 (2011*) — * The years in brackets state in what year the objective was defined. ANNUAL REPORT SUSTAINABILITY 2013 I Assessment of objectives and measures Measures for 2013 Implementation Comment Verification of ISO 14001 certification at other Swiss production sites Owing to the reorganisation and integration of sol-E Suisse AG, the target year has been adjusted to 2016. Further expansion of hydroelectric power production in Switzerland and abroad, and of wind power in neighbouring countries The additional facility is based on wind energy (+ 84.4 MW), hydroelectric energy (+ 31.0 MW) and photovoltaic power (+ 1.2 MW). CO2 balance sheet in accordance with the Greenhouse Gas Protocol Detailed collection of data has enabled the major sources to be located. Conduct materiality analyses with individual stakeholders In addition to the first stakeholder dialogue pilot sessions, CEO Suzanne Thoma also held a Citizens’ Dialogue. Conduct external auditing and publication of the checked 2012 Sustainability and GRI Report The external audit was carried out successfully and the application level confirmed in accordance with GRI B+ — — 9 New target, no measures in 2013 Further develop the comparison tool for production technologies and integrate it into the decision-making process The tool has not yet been fully integrated into the decisionmaking process. The option of basing integration on the standard Lifecycle Sustainability Assessments has been investigated. Test LED lighting in offices, and replace conventional lighting with LED technology if test results are satisfactory Replacement LED technologies will be installed in new lighting or when existing lighting fails. Implement a vehicle and fleet management tool Due to the implementation in November 2013, it has not yet been possible to use the tool for sustainability reporting. Continue analyses and testing of life cycle assessment (LCA) according to ISO 14040/44 The investigations were limited to studies of the supply chain of coal for the Wilhelmshaven fossil-fuel power plant. Perform an external audit of the procurement process from a sustainability perspective, and consistently enforce procurement guidelines The external audit was a key input into the implementation of the Suppliers’ Code, which came into force on 1 January 2014. Package of measures: Winter-safe driving campaign, “Hands” campaign, continuation of “Tripping and slipping” campaign Conduct an employee survey No employee survey was held in 2013, but a comprehensive survey is planned for 2014. Objective not achieved / Measure not achieved Objective only partially achieved / Measure partially implemented Objective achieved / Measure implemented Objective achievement uncertain Objective achievement probable 10 ANNUAL REPORT SUSTAINABILITY 2013 A sustainable nuclear power station, even beyond 2019 Nuclear power and sustainability – two terms which for some people are not compatible at first sight. Yet the three sustainability dimensions of ecology, economy and social responsibility are also at the heart of operations at the Mühleberg Nuclear Power Plant (KKM). The decision taken on 30 October 2013 to decommission the Mühleberg Nuclear Power Plant (KKM) by 2019 signifies a huge turning point for BKW. From this point onwards, and for the first time since 1972, we will not be producing any more electricity from nuclear energy. Ever since 1965 when the planning work started, the business operations of BKW have been strongly identified with KKM as has its public perception. Whilst in the 1970s nuclear energy was considered both in politics and public opinion to be the solution to future energy supplies given the backdrop of the first oil crisis, today the potential risks of this technology characterise the focal point of discussions on energy policy. We are aware of these risks and undertake everything possible to minimise them. Ever since the start of operations we have continuously retrofitted KKM and invested more than the actual construction costs of the plant. The supervisory body, the Federal Nuclear Safety Inspectorate (ENSI), has again come to the conclusion that at KKM statutory safety regulations are not only complied with but have an additional safety margin. Since the late 1990s the dual objectives of KKM have been to produce electrical energy for our society but also to do this in a way that is as safe, reliable, environmentally-friendly and profitable as possible. These strategic guidelines have since determined the quality man- agement at KKM and its operations are aligned to the relevant quality standards. These will continue to apply after the decommissioning. within any deadlines set. We are investing about CHF 200 million in operations and maintenance and we are implementing a range of measures to safeguard and further increase safety at the plant. Significant projects are improvements to the supply of cooling water and cooling of the fuel element pool, as well as reinforcing the reactor building. Employees at KKM also make an important contribution to the safe and reliable operation of the power plant. Therefore until power generation is discontinued we will not be announcing any operations-related redundancies. Vocational training programmes are being offered to prepare our employees over the next few years for the post-decommissioning period. Our objective is to offer employees job prospects either in KKM post-decommissioning, or in BKW. The spent fuel elements are stored 8 metres under water. Safe and reliable operations Since its commissioning KKM has on average produced electricity on more than 336 days per year. This high level of availability is attributable to the good operating conditions at KKM. The global average for electricity production at similar plants is 10 percent lower. We will continue to operate KKM safely and reliably in compliance with all statutory requirements for its remaining six years and fulfil all requirements of the ENSI Environmentally-friendly operations and dismantling In the ongoing operations of KKM the main environmental emphasis has been on keeping below the statutory limit values for radiation doses for people and for radiological emissions limit values. We subordinate all other environmental endeavours to this objective. In terms of continuous improvement we do however strive, also in the traditional areas of KKM, to keep any environmental impacts as low as possible. Every year KKM implements a wide range of measures in this regard. ANNUAL REPORT SUSTAINABILITY 2013 I Focus topic 2013 11 View of the measuring devices in the chimney at 125 metres. In the first few years after decommissioning, this work focuses on three main aspects: removal of the fuel elements, decontamination of systems and preparation for dismantling. We decontaminate systems early in order to keep radiation exposure at low levels for employees and the environment during dismantling. The handling of radioactive materials will also be crucially important during the dismantling phase. The Swiss Federal Nuclear Energy Act stipulates that radioactive waste should be minimised as much as possible. To achieve this we will reconfigure the current engine room after 2019 into a materials and logistics centre, so that we can sort, decontaminate and release radioactive In KKM we produce electrical energy for our society that is safe, reliable, environmentallyfriendly and profitable. materials on-site. International collaborations should also ensure the conditioning of radioactive materials outside Switzerland. The remaining radioactive waste, in other words, all materials which cannot be completely decontaminated, are packed appropriately for deep underground storage and transported to the intermediate storage site. Once the dismantling is finished, there will be no measurable radioactivity on the KKM site over and above the natural values. 12 ANNUAL REPORT SUSTAINABILITY 2013 I Focus topic 2013 About 350 people are employed at KKM. ANNUAL REPORT SUSTAINABILITY 2013 I Focus topic 2013 An environmentally-friendly dismantling also means that state-of-the-art filter technology is used in order not to damage the environment unnecessarily with fine dust. Emissions caused by the disassembly works will not be any higher than those generated during the plant operations. Profitability of KKM until 2019 and thereafter The decision to decommission KKM in 2019 was a business decision which took account of all known technical, economic, regulatory and political aspects. The continuation of operations until 2019 enables the closure to be planned in detail. This planning specifically covers dismantling, personnel and contract award strategies as well as disposal and legal aspects. Our objective is not only a safe, reliable, environmentally-friendly and profitable operation until 2019 but also an efficient and cost-optimised post-operation and dismantling phase. “Best Practices” and “Lessons Learned” from abroad are being used as the basis for our planning work. For example, we are working on a concept that should enable us to start the preparatory tasks for dismantling in good time and in compliance with nuclear safety standards. current estimates, the costs for decommissioning and disposal will amount to CHF 2.6 billion and will be covered in full by this fund. We estimate that the dismantling of KKM will take about 15 years to complete. It is the biggest project that we will be undertaking and implementing in the next 20 years. Once the dismantling is finished, there will be no measurable radioactivity on the KKM site over and above the natural values. From the start of the dismantling process we will make use of the Federal Decommissioning and Nuclear Waste Disposal Fund into which all operators have been contributing since the start of production at their plants. Based on Mühleberg Nuclear Power Plant dismantling Mühleberg Nuclear Power Plant will leave the electricity grid Preparatory dismantling measures Fuel elements removed Preparation of dismantling Dismantling completed Nuclear dismantling Conventional dismantling Operation 2014 2019 2024 We estimate that it will take about 15 years until the area around the KKM site can be used for agricultural or industrial purposes. 13 2033 14 ANNUAL REPORT SUSTAINABILITY 2013 Nature and environmental protection Electricity cannot be produced without leaving any traces on the environment, and this applies to all technologies – even hydro power. It goes without saying that BKW is taking measures to ensure that these traces are minimised as far as possible. Examples are the comprehensive ecological enhancement around the new construction at the Hagneck Hydro Power Plant and the BKW Eco Fund, which has invested over CHF 5.3 million in the renaturalisation of water bodies in the Bern-Mittelland since 2000. We use a range of technologies to generate electricity, each of which has advantages and disadvantages when it comes to adverse environmental impacts. In particular, we make a great effort to minimise the environmental impact of hydropower as far as possible. For example, we preserve natural water bodies and reinstate near-natural streams. Hagneck Hydro Power Plant: exemplary renaturalisation The construction and operation of a hydro power plant also affects the associated watercourses. Therefore, as part of the new construction at the Hagneck Hydro Power Plant (a partnership project of BKW and Energie Service Biel), we have implemented a comprehensive system of ecological measures at the mouth of the Aare River in Lake Biel/Bienne. We have renaturalised the downstream channel behind the power plant itself, created frog ponds and pastures with copses around the power plant, renaturalised the new embankments and planted fruit trees, and created a turfon-gravel corridor to link up the pastures on each side and the near-natural river bank. The Canton of Berne is particularly well-endowed with lakes and waterways, and water defines the landscape and scenery of our supply area. However, its vital function can only be safeguarded with near-natural or natural water bodies. The current status of biodiversity in Switzerland is unsatisfactory according to the Federal Office for the Environment. More than one third of the animal and plant species investigated are under threat, since the area of appropriate habitats has decreased sharply in the last century. Fish stocks have also been disappearing to a worrying extent for many years. In the Aare Valley, which stretches between Thun and Berne, the stock of brown trout, a key species in this region, decreased by over 80 percent between 1990 and 2006. This development is due to factors such as urban sprawl, the decline in meadows, pastures and arable land as well as watercourse corrections and canalisation in the past. The Hagneck delta after the renaturalisation in 2020. ANNUAL REPORT SUSTAINABILITY 2013 I Nature and environmental protection As a result, an area has been created around the power plant where nature can largely develop undisturbed. We are also building a sophisticated fish ladder which is used as a bypass watercourse and which also provides an alternative habitat for fish that need flowing water. In this way we are giving nature room to unfold and limiting the negative impact of the construction site to a minimum. We enhance the watercourses in our supply area to create new habitats. Millions for biodiversity and ecological enhancement We not only pursue renaturalisation projects around our hydro power plants. Biodiversity has been a key principle of the BKW Eco Fund for many years. We enhance watercourses in our supply CO2 emissions 750 000 t CO2e 800 000 2013 2012 0 *Estimate of BKW share 2014* 200 000 295000 400 000 190 915 600 000 area to create new habitats. For every kilowatt hour of eco-electricity from certified hydro power that we sell, we give one centime directly back to nature – and since 2000 this amount now totals more than CHF 5.3 million. Our hydro power plants are certified with the naturemade star quality label, awarded by the Swiss Association for Environmentally Sound Energy (VUE). The Aarberg Hydro Power Plant was awarded the naturemade star quality seal in summer 2000 and the BKW Eco Fund was also established at this time. In the meantime the hydro power plants at Niederried-Radelfingen, Kallnach, Bözingen and Brügg have also been certified. The steering committee which manages the BKW Eco Fund is made up of representatives from the environmental associations WWF and Pro Natura, technical specialists from the Can- 15 ton, the fishing inspectorate and the Nature Promotion Department along with experts from BKW. The committee decides independently and unanimously on the ecological enhancement measures to be financed. Projects are frequently developed and implemented in partnership with the Canton of Berne Renaturalisation Fund. Due to these ecological enhancements, the self-cleaning capacity of the streams is increasing along with an improvement in water quality. Near-natural watercourses and banks provide habitats for flora and fauna, and endangered species can settle there once again. Last but not least, living rivers are also valuable areas for local recreation. You can find more about the BKW Eco Fund at www.bkw.ch/oekofonds CO2 emissions from BKW are mainly attributable to our investments in natural gas power stations in Italy. The increase from 2012 to 2013 is due to the long breakdown of the plant in Livorno-Ferraris in 2012 and also due to economic reasons. It only became fully operational again in 2013. Also in 2013 the plant in Tamarete was completed and has been in operation since July 2013. In 2014 we are expecting a further increase in CO2 emissions in these investments. The Wilhelmshaven coal-fired power station has been in test operation phase since January 2014. 16 ANNUAL REPORT SUSTAINABILITY 2013 Dialogue with stakeholders Energy utility companies have a very prominent public profile due to their power plant facilities and their electricity grids. For BKW this is both an incentive and an obligation, as we seek and conduct an ongoing dialogue with our stakeholders. In 2013 we further expanded this with our new means of communication, the “BKW Dialogue”. We have cultivated a systematic dialogue with our stakeholders for many years and in several ways while implementing our infrastructure projects. Information events for residents and landholders, the involvement of advisory groups as well as exchanges with NGOs, municipal authorities, specialist cantonal units and associations all form an integral part of the planning and development of our projects and construction work. Dialogue with our stakeholders is a key aspect in the implementation of our projects. For example, in 2013 we kept an advisory group made up of community representatives from the Mühleberg region regularly informed about our strategic decisions for the future of the Mühleberg Nuclear Power Plant (KKM) and on our regional grid planning. We informed the population and residents in bilateral discussions through the use of flyers and on our website about the retrofit projects and milestones relating to the KKM. We also held a series of information events in order to address questions raised by the local population relating to the planning and implementation of our hydro power, distributed heating and wind projects. We took their con- cerns seriously and incorporated them into subsequent project planning wherever possible. Following new paths: The “BKW Dialogue” Was the withdrawal from nuclear power decided hastily or is it proceeding too slowly? Are combined gas-fired power plants an acceptable transitional solution until sufficient renewable energy is available? What will be the benefits to consumers of opening up the electricity market? And above all, has BKW set its future course correctly with its Group strategy “BKW 2030”? These and many other questions were at the heart of the “BKW Dialogue” which we initiated in 2013. Its objective is to discuss the implementation of our Group strategy in an open process, to reflect on the results and to forge links between the Group Executive and the public. We have divided the BKW Dialogue into two specific communication channels. In a total of ten “focus-group based” regional conversations, we have been able to gain a broad and systematic impression of how our Group strategy is perceived and accepted. On the other hand, the main aim of the four round-table discussions (moderated by our CEO Suzanne Thoma) was to convey the BKW strategy in a targeted way within the context of a specific yet informal discussion. In both dialogue channels, we invited equal numbers of men and wom- en from the general public along with selected opinion leaders to take part. The “BKW Dialogue” has enabled us to forge links between the Group Executive and the public. The regional and round-table discussions showed us that our strategy “BKW 2030” is understood and supported by most people. Our commitments to expanding hydro power and wind energy, upgrading and expanding the grids and promoting efficiency measures were particularly well supported. The cultivation of our partnerships, in particular with municipal communities, as well as our increasing investments in innovative services and products were also appreciated and recognised. The main points of criticism were our investments in fossil fuel power plants outside Switzerland and the lack of photovoltaics in our production mix. The “BKW Dialogue” reinforces our intention to actively contribute to the energy transition in a profitable, innovative and customer-oriented way whilst closely integrating our stakeholders through dialogue as we progress along this path. ANNUAL REPORT SUSTAINABILITY 2013 I Dialogue with stakeholders 17 As part of the 2013 “BKW Dialogue” we presented our strategy in round-table and regional conversations and discussed them in an open process. 18 ANNUAL REPORT SUSTAINABILITY 2013 Society and public participation As a pioneer in the energy sector BKW is interested in sustainable product development based on prior research. We therefore take our responsibility seriously as a Switzerland-wide energy service provider and a significant employer. The Nidau Technology Centre is our connecting link to research organisations. We founded this Technology Centre as a means of collaborating with research institutions including the Swiss Federal Institute of Technology Zurich [ETH], universities of applied sciences and private institutions. The task of the Swiss Competence Centres for Energy Research (SCCER) is to work with industry to develop specific products from their research activities that will help to implement the energy strategy. We work together with six of the seven centres. The fact that these Competence Centres are required by the Federal Government to carry out research into sustainability is fully aligned with our own aims and objectives, since sustainability was one of the factors that led us to participate in the competence centres. Sustainability was one of the factors that led us to participate in the Competence Centres. Themes of the SCCER Competence Centres We play a role in the Competence Centres either with representatives of our line organisation, or where this is not yet possible, with representatives of the Technology Centre. The main themes that we are involved with as part of our SCCER commitment include: –– Energy storage –– Energy provision –– Network grids and their components –– Energy systems –– Economy, environment, law, conduct –– Biomass –– Efficiency Each Competence Centre has at least one representative from the ETH, a university of applied science and an industrial partner. This ensures an exchange between theory and practice and between research and the market. The Swiss Competence Centres for Energy Research are a key component of the Federal Council’s “Coordinated Energy Research in Switzerland” Action Plan, which is designed to strengthen energy research over the coming years. CHF 72 million have been earmarked to develop the Competence Centres from 2013 to 2016. They will continue to operate in the next Education, Research and Innovation allocation period (2017 to 2020) to promote education, research and innovation, provided the SCCERs meet expectations. Partnerships with research institutions In addition to the work in the Competence Centres of the Federal Government, we have also entered into partnerships with other research institutions. These include Lucerne University of Applied Sciences and Arts, Swiss Federal Institute of Technology Lausanne (EPFL), Bern University of Applied Sciences, University of Applied Sciences and Arts Northwestern Switzerland and Zurich University of Applied Sciences (ZHAW). Together with the Lucerne University of Applied Sciences and Arts, we are investigating issues of self-supply, partial self-sufficiency in microgrids, as well as decentralised generation of electricity and its distribution and storage. This project is intended to run for five to six years. The city of Martigny needs forecasting tools for future urban planning, in order to assess the impact of new photovoltaic systems as well as town expansion in general on its district electricity and heating network. We are working together with the EPFL on this. One common thread of all these projects is that only a combination of technologies will produce a successful outcome. One single technology will not suffice to handle the complexity of these projects. Only a combination of technologies will produce a successful outcome. With our investment in the Competence Centres and our collaboration with these various research institutions, we can exert considerable influence on the profitability of any products created as well as their consequences for sustainability. ANNUAL REPORT SUSTAINABILITY 2013 I Society and public participation 19 BKW has a tradition of research, as shown for example on Mont Soleil. The new BKW Technology Centre is developing new technologies that will help to implement the energy strategy. Apprenticeships and further training 180 150 120 90 60 30 0 2010 2011 Further training in hours per employee Apprentices 2012 2013 We are training over 170 apprentices in seven apprenticeship fields and therefore we are supporting the dual training system in Switzerland and Germany and making a significant contribution to society. On average in 2013 our employees participated in 31.3 training hours. We are hereby safeguarding and expanding the internal know-how of our employees and also for the changing requirements. This knowledge advantage also benefits society as new products and services can be developed here on-site. 20 ANNUAL REPORT SUSTAINABILITY 2013 Profitability and efficiency BKW wants to do more than just achieving its profitability and efficiency objectives. It also helps its customers to operate their businesses sustainably and efficiently. It is becoming increasingly difficult for many suppliers of energy and energy services to maintain a balance between ecology, economy and society – in other words, sustainable business management. The current situation is characterised by low prices in the energy markets, Europe-wide over-capacity and market distortions due to regulatory intervention, such as the promotion of renewable energy sources, primarily in Germany. We are responding to this situation by strengthening our services and developing new business models. As regards production we are concentrating in particular on the expansion of renewable energies. With our decision not to invest in photovoltaic projects ourselves, but to make them attractive for investors by taking over the installation and maintenance business, we have achieved a sustainable increase in profitability as no capital needs to be tied up in these systems. Instead the projects generate a stable and predictable revenue. Increasing Group value sustainably Internally we are also working hard to maintain Group value. With the “Evolution” programme the organisation has already been streamlined and processes have been optimised. The “Fit 2” programme has the objective of achieving sustainable annual cost reductions of CHF 80 million by the end of 2015. This will enable us to maintain and increase Group value for our shareholders and investors. In principle we are pursuing the objective of taking the environment into account whilst still making a reasonable profit. Through this sustainable Group management we will retain our market position and have a good opportunity to become the leading energy services provider. With sustainable Group management we will develop into the leading energy services provider. This is how we fulfil our ecological and social responsibility whilst at the same time – in terms of the long-term balance of the three dimensions of ecology, economy and society – protecting the interests of the shareholders. Society has a fundamental interest in sustainable commitments to the environment, but also to the profitability of companies. This safeguards jobs and company value and gives organisations the scope necessary to meet their ecological and social commitments. How companies can exercise their social responsibility was recently made clear by Apple CEO Tim Cook at an investors’ meeting, in answer to a shareholder’s question relating to higher profits. He was quoted in the media as saying: “When Apple works on making our devices accessible by the blind, I’m not interested in profits”. In this sense we are also investing in socially relevant projects, whether this involves renaturalisation projects as part of a power plant construction, giving areas no longer required due to the modernisation of a sub-station back to the community as an “Economy Park”, or setting up a full-time post to administer projects from the BKW Eco Fund. Sustainability and efficiency for our customers We also help our customers to achieve sustainability and efficiency objectives by offering them suitable products. Apart from our green electricity offering, we provide energy efficiency services such as inspection of energy-related facilities (building cladding, lighting concepts, etc.). Our specialists consider the customer’s building in its entirety rather than just highlighting individual aspects, and based on their report we develop a sustainable efficiency concept with our customers. Credibility in the dialogue with a critical public. Customers (municipal authorities and also private individuals) can achieve a ANNUAL REPORT SUSTAINABILITY 2013 I Profitability and efficiency BKW offers sustainable efficiency concepts ranging from LED lighting solutions for municipalities to energy concepts for event organisers. sustainable efficiency increase through the use of LED lighting. An impressive example at community level is the district of Oberfeld in Ostermundigen. Traffic-activated control of street lighting has reduced electricity costs in the community by around 80 percent. At the Swiss ‘Schwing- und Älpler’ festival in 2013 in Burgdorf, the event organisers installed BKW substations for electricity supply instead of traditional generators. This was an ecological and commercial success as the event organisers reduced CO2 emissions and saved fuel costs. Last but not least, a sustainable approach promotes our credibility in the dialogue with an ever more critical public. The argument that reasonable profits are a pre-condition for investment in ecological and socially relevant projects is well understood by stakeholders. 21 22 ANNUAL REPORT SUSTAINABILITY 2013 Suppliers and lifecycle Over the last two years we have restructured procurement management as part of Group strategy, and we have already seen the first positive results. In 2013 we completed a further important step with the Group Executive’s adoption of a Supplier Code. The Group-wide procurement policy and the Supplier Code provide the procurement framework for our company. The Group Executive approved the Supplier Code at the end of 2013 and it came into force on 1 January 2014. The We expect responsible and transparent procurement from our suppliers, and our customers expect the same from us. Code is based on internationally recognised standards and includes minimum expectations of our suppliers as well as their representatives, their own suppliers and sub-contractors, and their employees. We have presented the Supplier Code to our most important suppliers (our A-Suppliers) for their signature. This affects around 20 percent of our suppliers, who provide around 85% of our purchases. Responsible and transparent procurement is essential for us. It is therefore mandatory for us that our A-Suppliers commit to the Supplier Code. About 95% of our A-Suppliers have already done so. curement, makes his first assessment. “We were able to present an encouraging result in 2013. On an annual procurement volume of CHF 300 million we succeeded in saving a total of CHF 13 million.” Further tools will follow to make life easier for the procurement team and to make purchasing transparent. The objective for 2014 is to introduce blanket purchase orders, where the budget and general conditions such as delivery terms are defined for each supplier. This means that within the contract, terms and conditions do not need to be renegotiated for each individual order. Progress with disposal We also made considerable progress with disposal in 2013. We centralised disposal across the entire grid business division, except for the Mittelland and Jura regions, and we recorded waste and recyclable materials. With 13 locations and a total of 66 disposal sites, this was a complex Procurement management delivers positive results After his first two years with procurement management at Group level, Markus Steiner, Head of Network Pro- Sustainability is also a key element in procurement. exercise. The Mittelland and Jura regions were included in the scheme on 31 March 2014. According to Markus Steiner: “The disposal management programme is now in the black and we can report material flow transparently for each site. Group-wide implementation is now planned for this concept, which was initially implemented in the grid business division”. Sustainable procurement is a customer requirement Responsible procurement as we would like to see it has occasional disadvantages. For example, public procurement tendering procedures often involve substantial time and administrative effort, which means that there may be a considerable delay between publication of the tender and delivery of the goods. Around 40% of our procurement volume is affected by this. The procurement management team is working towards a continuous increase in the standardisation of procurement. This will save time and reduce costs, especially in a procurement tendering procedure. Our customers also expect more responsible procurement from us. We too must be able to confirm that we take our corporate social responsibility for our products and services seriously, that we satisfy the stated minimum expectations and that we ensure transparency. As a result, procurement management also plays its part in customer retention and acquisition. ANNUAL REPORT SUSTAINABILITY 2013 I Suppliers and lifecycle Commitment to the Supplier Code is mandatory for A-Suppliers. 23 24 ANNUAL REPORT SUSTAINABILITY 2013 Employees and safety On 1 July 2013 BKW reoriented its organisational structure. The new structure now creates the pre-conditions for the successful implementation of the “BKW 2030” strategy. This new structure will enable us to reinforce and further expand our position as an important Swiss energy services provider. Our employees are a crucial factor here. Due to the changed economic and energy policy conditions, our employees are now facing new challenges. We therefore launched the “Evolution” transition programme to accompany the introduction of the new organisational structure in February 2013. The aim of the programme is to adapt the company organisation as closely as possible to the “BKW 2030” strategy by focussing more on functional criteria than on primarily geographic factors. The business divisions “Energy Switzerland” and “International Energy and Trade” have been dissolved and replaced by the business divisions “Production”, “Market” and “Renewables and Efficiency”. This grouping of similar or associated competencies increases our effective- ness in market penetration, development of new technologies and the fulfilment of customer needs. We have now created the pre-conditions for sustainable and successful marketing. Teamwork in the new organisation The teamwork of our employees is the key to successful implementation of this strategy. Our employees were therefore involved in the “Evolution” programme from the very outset with topics specific to them. As far as individual roles and positions were concerned, we concentrated on building on the proven competencies of our existing management teams and employees. Rationalisation of locations and jobs has also improved and sim- plified intra-company collaboration and communication. With our new organisational structure we are preparing ourselves for the future with competent and well-motivated employees. Introduction of a “Change Barometer” In October 2013 we carried out a survey on the change process. We used a ‘change barometer’ to survey the effectiveness of the changes and the general mood of our employees following the introduction of the new organisational structure. Assessment of the 200 questionnaires received showed that good pre-conditions for the new company orientation have been achieved and that the new organisational structure is well understood. On the other hand it also became clear that collaboration between divisions is still assessed negatively. The ‘change barometer’ forms the basis for introducing targeted measures for further development of our company culture and for our positioning as a leading energy service provider in Switzerland. Going forward together As part of a reorganisation it is important to us to keep our employees informed. As part of the event series ‘Going forward together’, business units present- ANNUAL REPORT SUSTAINABILITY 2013 I Employees and safety ed their ideas for reciprocal collaboration and outlined their contribution to the attainment of BKW’s strategic objectives. A total of 250 employees took part in the five events held in Berne, Delémont, Nidau and Wimmis. Feedback from the participants was overwhelmingly positive. Our values You can rely on us Internal communication of company values We set high standards The result is what counts In early 2013 BKW’s values were communicated across the Group. Management teams discussed these with their employees and then developed and implemented the measures outlined in the workshops. Enthusiasm for our customers Absenteeism trend due to accidents and illness The number of occupational accidents reduced in comparison to the previous year. However the corresponding absentee rates increased. There was also an increase in absenteeism due to non-occupational accidents, upon which BKW only has limited influence. Since 2011 we have also seen a continuous increase in absenteeism due to illnesses. The causes for this are currently being investigated. We have set up a Health and Case Management Team with recognised specialists who are supporting our employees after accidents and illnesses. % of total workforce at BKW 180 150 120 90 60 30 0 2008 2009 2010 2011 Absence due to illness Absence due to non-occupational accidents Absence due to occupational accidents 2012 2013 25 26 ANNUAL REPORT SUSTAINABILITY 2013 About the BKW Group Group Management Finance and Services Suzanne Thoma Beat Grossenbacher Hermann Ineichen BKW Energy Ltd. BKW Management Ltd. BKW Netz Schweiz AG sol-E Suisse AG Production Renewables and Efficiency Market Networks Renato Sturani Monica Dell’Anna Christophe Bossel cc energie sa Arnold AG BKW Deutschland GmbH BEBAG Bioenergie Bätterkinden AG – BKW Energie Dörpen Beteiligungs-GmbH – STKW Energie Dörpen GmbH & Co. KG Biogasanlage Piano di Magadino in Bern AG – STKW Energie D örpen Ver waltungs-GmbH – Curea Elektro AG Electra Italia S.p.A. Erdgas Thunersee AG Elektrizitätswerk G rindelwald AG Onyx Energie Dienste AG – BKW Energie W ilhelmshaven Beteiligungs-GmbH Biomassekraftwerk O telfingen AG BKW France SAS BKW Bippen Wind GmbH – Onyx Energie Netze AG BKW Borkum West II Beteiligungs GmbH Société des forces électriques de la Goule SA – BKW Hydro Allevard SAS Onyx Energie Mittelland AG BKW Italia S.p.A. – BKW Hydro Valle d’Aosta S.r.l. – Bradano Energie S.r.l. BKW Dubener Platte Wind GmbH – CHI.NA.CO S.r.l. –Idroelettrica Lombarda S.r.l. – Luminosa S.r.l. EWR Energie AG BKW Eneuerbare Energien GmbH – Tamarete Energia S.r.l. –Termoelettrica Veneta S.r.l. BKW Holleben Wind GmbH BKW Wallis AG BKW ISP AG – EES Jäggi-Bigler AG Elektrizitätswerke Wynau AG – Elektro Feuz AG Energie Utzenstorf AG BKW Landkern Wind GmbH Kraftwerk Lauenen AG BKW Wind Italia S.r.l. Kraftwerk Utzenstorf AG –Green Castellaneta S.p.A. Kraftwerke Kander Alp AG BKW Wind Service GmbH Kraftwerke Milibach AG Holzwärme Grindelwald AG – inelectro sa Onyx Energie Produktion AG Juvent SA Simmentaler Kraftwerke AG Regionaler Wärmeverbund AG Heimberg-Steffisburg (REWAG) TW Energie AG Volturino Wind S.r.l. WEV Spiez AG Wind Farm Buglia S.r.l. Wind Farm S.r.l. Wind International Italy S.r.l. ANNUAL REPORT SUSTAINABILITY 2013 I About the BKW Group The BKW Group is an important energy services company in Switzerland. It employs more than 3,000 people, with its partners it supplies around one million people with electricity, and it covers all stages of energy supply: from production and transport to trading and sales. In addition to pure energy supply, BKW develops, implements and operates comprehensive energy solutions for private and commercial customers as well as for energy utility companies and local authorities. It is also committed to programmes focusing on the research and development of innovative technologies to ensure a sustainable, secure energy supply. Capital structure, ownership structure and legal form BKW AG is a joint-stock company. As the majority shareholder, the Canton of Berne holds 52.54 percent of the shares, the energy supplier E.ON SE holds 6.65 percent and Groupe E SA holds 10 percent. The share capital of BKW amounts to CHF 132 million, divided into 52,800,000 fully paid up registered shares with a par value of CHF 2.50 each. The shares are listed on the SIX Swiss Exchange and the BX Berne eXchange. Participation rights of shareholders and employees Shareholders’ rights may only be exercised by persons listed in the share register as a shareholder with voting rights. There are no limitations on voting rights for BKW shareholders attending the Annual General Meeting. Every shareholder with voting rights can represent his shares himself in the Annual General Meeting or be represented by another shareholder or the independent voting proxy. Since the Swiss ordinance against excessive compensation with respect to listed stock corporations (VegüV) came into force on 1 January 2014, representation by a corporate body is no longer possible. Representation by a third party was not previously permitted in any case. Public corporations, legal entities and trading companies are represented by their corporate bodies, partners or legal representatives, or by representatives with special written power of attorney. Every share listed in the share register with voting rights is entitled to one vote at the BKW Annual General Meeting. Employee participation encourages cooperation between the company and its employees in the mutual interests of both. Participation of individuals is recognised in their area of responsibility. In addition, the Personnel Committee advocates the interests of employees by reviewing their 27 recommendations and wishes and submitting them to the Group Executive. The Personnel Committee briefs employees regularly on its activities. More information can be found in the 2013 Annual Report under “Corporate Governance” and in the 2013 Financial Report. ANNUAL REPORT SUSTAINABILITY 2013 Contents Sustainability indicators 2013 30 Direct energy consumption – EN 3 30 Indirect energy consumption – EN4 30 Greenhouse gas emissions – EN16/17 30 Waste – EN22 31 Number of employees – LA1 31 Employee turnover – LA2 31 Deaths, work-related accidents, non-occupational accidents and illnesses – LA7 32 Training – LA10 32 Diversity and equal opportunity – LA13 32 Total number of incidents of discrimination – HR4 32Significant fines (monetary value) and number of non-monetary sanctions for non-compliance with laws and regulations – SO8 33 Installed capacity – EU1 34 Net energy output – EU2 34 Number of residential, industrial, institutional and commercial clients – EU3 35 Length of transmission and distribution lines – EU4 35Provisions for dismantling of nuclear power plants – EU9 35 Power outage frequency – EU28 35 Average power outage duration – EU29 36 Independent auditor report 38 Endorsement by GRI 29 30 ANNUAL REPORT SUSTAINABILITY 2013 I Sustainability indicators Direct energy consumption – EN 3 ¹ TJ Natural gas Heating oil Fuels Total consumption 2013 Group Minority interests Group Group 2012 2011 2010 33.3 30.3 36.9 42.9 4 812 18.3 51.5 4 915.1 3 106 18.8 45.3 3 200.4 4 734 14.9 43.5 4 829.3 2 647 9.7 38.7 2 738.3 2013 2012 2011 2010 131 672.5 21 052.2 7 410.6 139 083.1 133 194.0 20 765.0 6 898.0 140 092.0 n /a 5 426.2 6 745.2 12 171.4 n /a 6 593.7 7 079.2 13 672.9 2013 2012 ² 2011 2010 8 113 7 708 n /a n /a 270 217 9 045 8 139 295 514 174 417 9 078 3 932 195 135 260 729 n /a n /a n /a 151 406 n /a n /a n /a 2013 2012 2011 2010 2 221.2 134.0 2 355.2 2 094.9 61.4 2 156.3 n /a n /a n /a n /a n /a n /a Indirect energy consumption – EN4 MWh Electrical energy Electrical energy without Mühleberg nuclear power plant (KKM) Heat Total consumption Greenhouse gas emissions – EN16 / 17 ¹ t CO2e Scope 1 Scope 2 Scope 3 ³ Total Greenhouse gas emissions Direct emissions Relevant minority interests Indirect emissions Emissions along the value chain ²adjusted values ³ including KWO business travel Waste – EN22 t Conventional waste Hazardous waste Total waste ¹In 2013 the Wilhelmshaven coal-fired power station tested operations at 50% load for two days. As these were test operations, these values are not considered in the indicator. ANNUAL REPORT SUSTAINABILITY 2013 I Sustainability indicators 31 Number of employees – LA1 Employees 2013 2012 2011 2010 2 859 3 016 2 541 475 174 161 455 567 2 449 2 790 2 938 2 506 432 168 152 n /a 518 2 420 n /a 2 936 n /a n /a 165 n /a n /a n /a n /a n /a 2 914 n /a n /a 167 n /a n /a n /a n /a Employees 2013 2012 2011 2010 Turnover (individuals) Turnover (%) 448 14.9 396 13.5 319 11.5 382 13.9 2013 2012 2011 2010 0 2 129 3 587 18 614 115 287 0 1 943 2 899 14 964 174 383 0 1 853 2 522 13 796 n /a n /a 0 1 936 3 440 15 286 n /a n /a in full-time equivalents (excluding trainees and temps) ¹ Number of people (excluding trainees) Full-time equivalent Part-time posts Trainees Individuals with temporary contracts Contractors / subcontractors Management Employees Employee turnover – LA2 Deaths, work-related accidents, non-occupational accidents and illnesses – LA7 Deaths (number) Work-related accidents (absence in days) ¹ Non-occupational accidents (absence in days) ¹ Illnesses (absence in days) ¹ Work-related accidents (number) Non-occupational accidents (number) ¹based on permanent positions 32 ANNUAL REPORT SUSTAINABILITY 2013 I Sustainability indicators Training – LA10 Hours / employee Total hours Hrs / total Hrs / employee Hrs / management 2013 2012* 2011 2010 94 367 31.3 33.6 30.8 60 080 20.5 19.5 24.9 60 496 22.3 n /a n /a 66 848 24.9 n /a n /a 2013 2012 2011 2010 2 541 475 559 2 457 18.5 2 506 432 530 2 408 18 n /a n /a n /a n /a n /a n /a n /a n /a n /a n /a 2013 2012 2011 2010 0 0 0 0 2013 2012 2011 2010 0 0 0 0 0 0 0 0 Diversity and equal opportunity – LA13 Distribution of full and part-time positions Gender distribution Proportion of women (%) Full-time Part-time Women Men Total workforce Total number of incidents of discrimination – HR4 Number of incidents Significant fines (monetary value) and number of non-monetary sanctions for non-compliance with laws and regulations – SO8 Number of cases Amount of fines in CHF ANNUAL REPORT SUSTAINABILITY 2013 I Sustainability indicators 33 Installed capacity – EU1 ¹ MW BKW and Group companies 2013 2012 2011 2010 Hydroelectric Wind Solar Biomass Natural gas Nuclear energy 281.5 357.0 2.7 3.1 62.3 ³ 373.0 1 079.6 271.2 ² 293.0 1.9 3.1 0.5 373.0 942.7 n /a n /a n /a n /a n /a n /a 2 794.8 n /a n /a n /a n /a n /a n /a 2 532.3 Hydroelectric Wind Solar Biomass Natural gas Nuclear energy 1 310.4 35.1 0.7 4.2 200.0 416.0 1 966.4 1 289.7 ² 14.7 0.6 4.5 250.0 416.0 1 975.5 n /a n /a n /a n /a n /a n /a 2 794.8 n /a n /a n /a n /a n /a n /a 2 532.3 Hydroelectric Wind Solar Biomass Natural gas Nuclear energy 1 591.9 392.1 3.4 7.3 262.3 789.0 3 046.0 1 560.9 307.7 2.5 7.6 250.5 789.0 2 918.2 n /a n /a n /a n /a n /a n /a 2 794.8 n /a n /a n /a n /a n /a n /a 2 532.3 Total Subscription rights and minority interests Total Overall Total ¹In 2013 the Wilhelmshaven coal-fired power station tested operations at 50 % load for two days. As these were test operations, these values are not considered in the indicator. ²Corrected values from 2012 ³The Tamarete combined gas-fired power plant is only taken into account at 60 %. 34 ANNUAL REPORT SUSTAINABILITY 2013 I Sustainability indicators Net energy output – EU2¹ MWh BKW and Group companies 2013 2012 2011 2010 Hydroelectric Wind Solar Biomass Natural gas Nuclear energy 1 291.4 614.7 2.5 20.1 43.8 ² 2 938.0 4 910.5 1 256.5 486.5 2.0 11.7 0.8 2 988.2 4 745.7 1 003.9 273.0 1.8 0.4 1.4 2 494.0 3 774.5 n /a n /a n /a n /a n /a n /a 10 552.0 Hydroelectric Wind Solar Biomass Natural gas Nuclear energy 2 709.4 28.2 0.7 1.6 634.9 2 895.3 6 270.1 2 773.0 27.3 0.7 8.5 475.0 2 781.2 6 065.7 2 459.6 30.1 0.8 17.4 703.0 2 878.6 6 089.5 n /a n /a n /a n /a n /a n /a 10 552.0 Hydroelectric Wind Solar Biomass Natural gas Nuclear energy 4 000.8 642.9 3.2 21.7 678.7 5 833.3 11 180.6 4 029.5 513.8 2.7 20.2 475.8 5 769.4 10 811.4 3 463.5 303.1 2.6 17.8 704.4 5 372.6 9 864.0 n /a n /a n /a n /a n /a n /a 10 552.0 2013 2012 2011 2010 357 118 351 612 324 273 317 961 Total Subscription rights and minority interests Total Overall Total ¹In 2013 the Wilhelmshaven coal-fired power station tested operations at 50 % load for two days. As these were test operations, these values are not considered in the indicator. ²The Tamarete combined gas-fired power plant is only taken into account at 60 %. Number of residential, industrial, institutional and commercial clients – EU3 Number Private customers Business clients 2 558 2 642 23 320 22 067 Distributors 133 128 130 116 Directly supplied municipalities 353 363 360 360 ANNUAL REPORT SUSTAINABILITY 2013 I Sustainability indicators 35 Length of transmission and distribution lines – EU4 km 2013 2012 2011 2010 1 124 20 929 1 118 20 625 1 102 20 348 1 187 20 229 2013 2012 2011 2010 Decommissioning of the nuclear power plant: – Post-operation phase – Demolition of the power plant – Restoration of local environment 765.0 688.9 656.1 529.6 Disposal of spent fuel elements and radioactive waste outside the plant compound 733.8 696.7 675.5 540.5 88.3 82.2 79.1 75.4 Number of outages per end-user per year 2013 2012 2011 2010 SAIFI ¹ 0.32 0.44 0.44 0.28 Transregional distribution grid Regional distribution grid Provisions for dismantling of nuclear power plants – EU9 Mio. CHF Plant-specific costs (disposal costs within the power plant) Power outage frequency – EU28 ¹ Retrospective in accordance with the new calculation method of the Association of Swiss Electricity Companies (VSE) Average power outage duration – EU29 in minutes per end-user per year SAIDI ¹ 2013 2012 2011 2010 26 43 47 31 ¹ Retrospective in accordance with the new calculation method of the Association of Swiss Electricity Companies (VSE) 36 ANNUAL REPORT SUSTAINABILITY 2013 Independent auditor report ANNUAL REPORT SUSTAINABILITY 2013 I Independent auditor report 37 38 ANNUAL REPORT SUSTAINABILITY 2013 Endorsement by GRI ADDRESSES Sustainability Office Investor Relations Media Communications BKW AG Sustainability Office Viktoriaplatz 2 CH-3000 Berne 25 Telephone +41 58 477 50 70 Fax +41 58 477 56 35 nachhaltigkeit@bkw.ch BKW AG Investor Relations Viktoriaplatz 2 CH-3000 Berne 25 Telephone +41 58 477 53 56 Fax +41 58 477 58 04 investor.relations@bkw.ch BKW AG Media Communications Viktoriaplatz 2 CH-3000 Berne 25 Telephone +41 58 477 51 07 Fax +41 58 477 57 90 info@bkw.ch IMPRINT Publisher / Editorial Office Concept / Design Corporate Communications BKW, Bern hilda design matters, Zurich Photography / Illustration Stephan Bögli, Nods Rolf Siegenthaler, Berne Ruben Wyttenbach, Berne Benjamin Hofer, Zurich Michael Lio, Winterthur c2 Beat Cattaruzza GmbH, Nidau This sustainability report is published in print form in German and French; an online version is available on the Internet in German, French and English. ISSN 2296-5912 KS14EO2006 BKW AG Viktoriaplatz 2 CH-3000 Berne 25 Telephone +41 58 477 51 11 www.bkw.ch