Sustav nadzora inteligentnih soba - ADRIA

www.adria-electronic.hr
SMART ROOM SYSTEM by ADRIA electronic
www.adria-electronic.hr
inteligentna-rooms@adria-electronic.hr
ADRIA electronic, Gimnazijske stube 3, 51000 Rijeka, CROATIA
Tel.: +385 51 423 435; +385 51 400 838;
Fax: +385 51 216 320
(contact person: Vladimir Budislavić, +385 98 215 127)
On-line surveillance system overlook
(integration and centralization of hotel control)
Efficient energy saving through better energy-generating product control
Surveillance and control of illumination, climatization, bathroom heating, water-flow, telephone,
window blinds and other feeders along with optimization of their way of work may result in significant
amount of energy saving, relating to size, position and type of object.
Better and more efficient staff and quality-of-service survey
Log lists, controllers for monitoring to-do lists, staff traffic reports, system for quick distribution of
messages, staff locator module: they all provide more efficient staff organization.
Better, simplier and more secure monitoring system for room access
Transponder cards combined with on-line system makes room access more secure and more
efficient. Any room controller can be reached simply from reception desk including programming and
deleting of card codes enabled for the present room. Staff cards can access to all controllers (rooms)
and in case of losing they can easily be replaced in all hotel.
On-line system makes almost momentary annuncing of card registration along with automatic invalid
cards cancellation.
Alarms – SOS, BURGLAR, TEMPERATURE, WATER, SUPPLY... (improved
security and quality of service)
Thanks to on-line system, alarms can be transfered to reception desk almost instantly and also
distributed to liable persons.
Generating reports (printer, e-mail, web - report)
On-line system records all important informations in log files. From this files reports can be
generated such as: movement of explicit person, staff’s undone duties, events in room (room
temperature, alarms, entry/exit), possible un-checked guests, etc.
Smart Room
Each room is equipped with a single
microprocessor-driven room controller
Sensors or actuators for all
devices/measurements/condition monitoring
can be placed to any suitable place to survey
and/or control
A card reader is installed in front of the door,
and a card holder is mounted in the lobby
(smart card holder able to recognize valid card)
A control console and lighting control keyboard
is also installed in the room
The room controller
(autonomous device for controlling resources and devices in the room)
Very simple assembly and disassembly that
makes the replacement easy and quick even
without authorised dealer (connections are
made via connectors)
Construction is made to fit in standard dash
board on DIN rail (9 module width)
Controller is modular by it’s functionalities
according to consumer’s request
Separate power supply enabled over
electrical generating unit, UPS or battery
Power supply.......................230V -15% +10%, 50Hz
Max. consumption............…20VA
Communication ...................RS485 opto-isolated
Sensors and actuators
Following description is made for a standard set of sensors provided with the
room controller.
Modular conception allows use of other types of sensors/actuators according to
consumer’s request.
INPUTS
 OPEN-WINDOW sensor (window closed = closed contact)
 OPEN-DOOR sensor (door closed = closed contact)
 SOS-alarm (bathroom) sensor
 WATER-OVERFLOW (bathroom) sensor
 TEMPERATURE-PROBE inputs (room and bathroom)
 WINDOW BLINDS-CONTROL inputs (rise/lower)
 WELLCOME LIGHT-CONTROL and control of other lighting inputs
 SPARE INPUTS (enabled for smoke detector, PIR-detector, etc.)
Sensors and actuators
OUTPUTS
•
•
•
•
•
•
•
•
•
•
ELECTRIC STRIKE-CONTROL - 12 VDC output,
LIGHTING CONTACTOR-CONTROL – 230 VAC output,
3-SPEED FAN-COIL-CONTROL – 230 VAC output,
VRV/VRF AIR CONDITION UNIT CONTROL – non-voltage contact output,
LIGHTING CIRCUITS CONTROL – 230 VAC output,
2-VALVE-CONTROL (FAN-COIL valves) – 230 VAC or 24 VAC output (with
additional 230/24 VAC transformer),
WELLCOME LIGHT-CONTROL – 230 VAC output,
WINDOW BLINDS-CONTROL (rise/lower, used also for shades) – 230 VAC
output,
VARIOUS ELECTRIC HEATERS CONTROL (floor, wall heating) – 230 VAC or
12 VDC output with “noiseless” contactor,
HOT AND COLD WATER-VALVES COUNTROL– 230 VAC or 24 VAC (with
additional 230/24 VAC transformer)
Transponder Card reader
Mounting: Vimar Idea/Plana/Eikon, Gewiss Playbus/Chorus,
AVE Sistema45, Merlin Gerin Unica, Master MODO, BTicino
Living and Light 3-module installation box,
Power-supply: through room controller over flat telephone cable
8x0,14 mmq,
Reads card code at cca 5 cm distance and sends it to room
controller for identification,
Signalization: guest in the room, do-not-disturb, room-maid
attention, SOS.
Transponder Card holder
Mounting: Vimar Idea/Plana/Eikon, Gewiss Playbus/Chorus, AVE
Sistema45, Merlin Gerin Unica, Master MODO, BTicino Living and
Light 3-module installation box,
Power-supply: through room controller over flat telephone cable
6x0,14 mmq; recognizes card identity,
Reads put-in card code and sends it to room controller for
identification (valid card makes controller enable room power
supply and switch air-condition to COMFORT mode).
Room operator unit
Mounting: Vimar Idea/Plana/Eikon, Gewiss Playbus/Chorus, AVE
Sistema45, Merlin Gerin Unica, Master MODO, BTicino Living and
Light 3-module installation box
(4-module with temperature probe on-box),
Power supply: through room controller over flat telephone cable
8x0,14 mmq,
Enables air-condition control and signaling (do-not-disturb, roommaid attention, messages on display, buzzer).
Lighting control keypad
Mounting: Vimar Idea/Plana/Eikon, Gewiss Playbus/Chorus,
AVE Sistema45, Merlin Gerin Unica, Master MODO, BTicino
Living and Light 3-module installation box (4-module with
temperature probe on-box),
4 keypads can be attached to room controller,
Control of lighting in the room,
6 key for 6 different light circuits + MASTER ON/OFF key –
by pressing the MASTER ON/OFF key one can turn off all
lights in the room, by pressing it again last switched on lights
are turned on,
Power supply: through room controller over flat telephone
cable 8x0,14 mmq; more keypads are connected in cascade
(series).
Electric strike (on door-post)
(in combination with hotel lock)
Way of work
Keylock bolt is permanentrly involved (doorlock is opened).
When door is shut, door-knob bolt is blocked
if electric strike in position A, or free if electric
strike in position B.
When controller recognizes valid card code,
its output enables electric strike in position B
for few seconds (door is open).
ELECTRIC STRIKE
(with flat plate)
HOTEL LOCK
(with self locking mechanism)
Hotel lock with self locking mechanism is
mounted on door with a pull on the outside
(instead of classic door-handle). In it’s last
turn the lock has to open the door-lock bolt.
Instead of classic lock, electric strike
connected to room controller is mounted on
door-post – used in combination with hotel
lock.
Door knob
bolt
Keylock bolt
ROOM
Electric strike
HALL
Controller connections (layer I)
(room controller – card reader – card holder – electric strike)
1. A valid card is put in
front of card reader
2. Card reader transfers
card code to controller
3. Upon valid card code, controller
activates electric strike: door is
opened and welcome light is lit
4. Guest inserts the
valid card into
card holder
5. Card holder
transfers card code
to controller
6. Upon valid card code, controller enables room power
supply, switches air-condition to COMFORT mode,
enables local window blinds control.
When the card is removed, after 30 sec controller
disables room power, switches air-condition to ECONO
mode, disables local window blinds control (controlled
over PC)
Controller connections (layer II)
(room controller – open door sensor – open window sensor – control
console – air-condition)
1. Window sensor
registers opening of 2. Controller receives
information that
the window.
window has been
Window opens...
opened.
3. Upon opened
window, controller
turns off 3-speed, 2valve air-condition.
! If the window (door) is open,
controller turns off air-condition.
! Upon air-condition failure
(no power supply or other),
controller sets alarm.
! If window is open without the
card in card holder, controller
sets alarm
4. Open door sensor
registers opening of
the door. Door
opens...
5. Controller
receives
information that
the door has
been opened.
! If the door is open without the
card, controller sets alarm
6. Control console is used to set up
controller parameters.
One can regulate room temperature
within allowed limits, mark “room-maid
attention”, mark “do-not-disturb”.
Controller also provides messages such
as “door opened”, “window opened”,
“call reception”, “doorbell”.
Controller connections (layer III)
(room controller – alarms, warnings)
SOS
- a stroke (pull) switch is mounted in bathroom enabling user to pull when in immediate
need;
- controller registers active transition of SOS contact and sets alarm;
- upon set alarm, a blinking lamp appears on card reader along with message “SOS” on
controller console’s display;
- alarm also appears on reception’s PC SW;
- alarm can be confirmed 3 ways: by PIN (PC SW), by official master card put in card
holder, by pressing hidden key on controller console.
Water overflow (bathroom)
- a water presence sensor is mounted above the floor in bathroom;
- when water present, controller sets alarm visible only on reception’s PC SW;
- if a controlled valve is used, controller automatically closes it, thus stopping water
income.
- alarm can be confirmed by PIN (PC SW)
Unauthorised access
- if the door are opened without the card, controller sets alarm visible only on reception’s
PC SW;
- alarm can be confirmed by PIN (PC SW)
Controller connections (layer III)
(room controller – alarms, warnings)
Air-condition power failure
- controller monitors (separate) air-condition power supply ;
- controller registers no air-condition power supply failure (due to broken fuse or faulty
air-condition) and sets alarm visible only on reception’s PC SW;
- alarm can be confirmed by PIN (PC SW).
PIR detector
- mounted inside the room;
- when there’s no card in card holder if movement is detected, PIR detector “goes off”;
- controller registers PIR detector’s active state and sets alarm visible only on
reception’s PC SW;
- alarm can be confirmed by PIN (PC SW).
Room-maid attention / do-not-disturb
- activated using control console in the room;
- when set, a lamp is indicated on control console, along with a lamp on card reader;
- warning also appears on reception’s PC SW;
- warning can be confirmed by PIN (PC SW).
Controller connections (layer III)
(PC SW – alarms, warnings)
High temperature difference
- PC SW monitors difference between set and measured temperature in room;
- when the difference is higher than allowed (user defined, difference due to air-condition
failure) an alarm is automatically set;
- alarm can be confirmed by PIN (PC SW).
Call reception
- set from reception’s PC SW when needed guest’s attention at reception;
- if set, when a guest card is placed into card holder (in the room), a message “Call
reception” appears onto control console along with a beeping sound that indicates the
guest to check at the reception;
- active warning also appears on reception’s PC SW;
- warning can be cancelled by PIN (PC SW).
On-line network – system monitoring
Basic elements inside room
Room controller
Card reader
Card holder
Control console
Electric strike
Open door sensor
Open window sensor
SOS sensor
Standard dashboard
Temperature probe
Fan-Coil
Water overflow sensor
EM water valve
Window blinds
PIR sensor
Backup
module
(option)
PC SW
Room 201
Room 101
Room 202
Room 102
Room 203
Room 103
All room controllers are connected in RS485 bus via a
twisted-pair wire
Cyclic polling of each room controller (cca 50ms/cont.)
Room controllers are autonomous, regardless PC
state/failure (keeping parameters and programmed cards)
Controlling the room temperature
Temperature control is based considering following parameters:
• Temperature set – represents default desired room temperature,
• Room temperature regulation – boundaries around temperature set within one can change
desired room temperature
• Eco. Hysteresis – temperature set’s bias usedwhen guest isn’t in the room
• Additional temperature hysteresis - when the room isn’t checked within next 24 hours
• Temperature calibration - possibility of fine tuning measured temperature
Parameters are set by an authorised person using PC SW.
One can set the room temperature only within allowed boundaries.
Energy saving regulation example
- Temperature set: 21°C
- Room temperature regulation: ±3°C
- Eco. hysteresis: ±3°C
- Additional temperature hysteresis: ±6°C
When guest is in the room (valid card in card holder), allowed regulation is 18÷24°C.
When guest leaves the room (but, the room is still checked), controller automatically sets room
temperature at 18 or 24°C, depending on air-condition heating/cooling state.
When guest returns in the room (valid card returned in card holder), controller enables room
temperature regulation.
If the monitoring system is connected to supported hotel management, a reservation
list based guest announciation module is enabled. Monitoring system increases energy
saving by enabling additional eco. mode for rooms that aren’t going to be checked within
next 24h.
Cards – classic key replacement
Dimension: L85mm, W54mm (ISO standard card)
Type: contactless card (transponder)
Resistant to pressure and scratching, impassive on magnetic fields
Available in various forms: keychain, bracelet...
Printable plastic surface, ready-to-print logos
Undefinite use (until phisically damaged)
Principle
Card contains an integrated circuit and an aerial.
When it is held near an electromagnetic field with corresponding frequency, the field provides
power supply by induction to integrated circuit thus enabling it to generate and send a uniform
40-bit card code that needs to be read using complex integrity check algorithms. With 40-bits
there can be 240, or 1.099.511.627.776 different cards, all this up to providing extreme
exploitation security.
After reading, system sends the code to controller and if it’s the valid one, the door is opened.
Inserting valid card in card holder controller enables “Guest in the room” mode.
When the validity of a certain card expires or it’s manually deleted from the system, controller
receives the information that this certain card is no longer authorized for this controller/room
(the card itself isn’t deleted, it can be used for other rooms or purposes).
Recommandations in use
It is recommended not to fix cards with room numbers and not to print room numbers on
cards. System of protection is best when issued cards are selected randomly.
Access control and hotel service payment
(additional card usage options)
Controllers can be used in any place inside or outside the hotel where there is
necessity for access control (garage, parking ramp, pool entry, sauna, solarium, etc.)
When issuing the card one can choose where it can be used. In this way, for
example, garage access can be granted only for guests that paid this service.
Access controlling controller can be time programmed in several modes:
1. fully accessible within a certain period of time (card not needed)
2. fully accessible to all hotel cards within a certain period of time
3. dual access capability (card and/or key usage)
4. not accessible within a certain period of time
If monitoring system is connected to hotel management system, key-cards can be
used as identification during payment at any place equipped with POS cash-desk.
One card for all!
Guest cards can...
access one room, room vault(option)
access additional facilities with
permission
pay bills on POS cash-desks
Staff cards can...
access all rooms (or certain room
groups)
access additional facilities with
permission
disable alarms with permission
Hotel entry
garage,
parking lot
Wellness, pool, sauna,
wardrobes...
Room, room vault
POS cash-desk at any place inside or
outside hotel (beach bar..)
Other functions and devices 1
Backup module (option) – takes over room monitoring in case of PC failure
in a way that recepcionist can register alarms and change the air-condition
mode. Recommended for larger hotels.
Staff registration module (option) – staff member has to register
himself/herself after the job is done. Device records time and person’s
name (written on display) and can be set to alarm reception if the required
registration isn’t done in time. Basic purpose is to replace toilette cleaning
schedule (any time PC SW can print a report).
Card “programmer” (basic package) – connected to reception’s room
monitoring PC or front-office reception management PC (if the
connecton to room monitoring PC is available). When new card is to be
issued, one has to put the (non-issued) card onto card programmer and
execute “programming”. If the card is used for payment, card
programmer is connected to POS cash-desk.
Other functions and devices 2
Quality and consumption of electrical energy supervision module,
consumption of hot and cold water supervision module (if pulseoutput water-gauges are used) – electrical energy survey. Module
displays current values of voltage, current, power (real, reactive,
apparent), voltage and current harmonics, THDs and consumpted
energy (real, reactive, positive and negative) by tariffs.
Programmable control module (option) – along with standard
input/output and measuring functions (analogue and digital inputs,
aka pool water and ambient temperature, wind strength, etc.) this
module can be equipped with different electrically controlled
devices such as fountains, lighting, shades, watering systems, etc.
According to defined program (defined on PC SW) module
automatically controls attached devices.
The equipment is fully compatible to DALI, 0-10V and other light
control systems.
Software package for central control and
monitor over system
Software package in real-time makes possible...
setting room controllers’ parameters
data visualization representing current hotel state
audible and visual alarm representation (with obligatory confirmation)
key-card registration and deletion
controlling various devices inside and outside hotel
monitoring various resources (water, current cosumption,...)
log-files overview containing all relevant events
generating reports based on log-files
connecting to reception managment system
check-in/check-out authorised personnel
staff sms, e-mail, pager redistribution of messages
recording and reviewing room data
client-server mode of work
Levels of access in software
Three levels of access:
Unsecure level
PIN provided access
PUK provided access
PUK is a number defined by ADRIA-electronic and can be used only by authorised personnel in
aim to change settings or maintenance of PC SW. Each program installation has different PUK.
PIN is a number used for personnel identification. Various actions in program require
identification in order to record a name of person who carried out certain action (i.e. confirming of
alarm). PINs are defined by authorised personnel.
Authorised recepcionist – software makes possible authorised receptionist’s check-in/checkout responsible in specific time period. Durig report generation, events recorded in log-file are
linked to the person who directly carried out recorded action ant to authorised receptionist.
Data protection – all card and log-file data are crypted according to a certain key.
Software’s main screen
Option control menu (pull down menu with toolbar)
Select status
to display
All
rooms
status
display
Main logfile:
notification
s, alarms,
warnings
Legend
describing
displayed
status
System line
Room status display
(current status and values)
Graphic list enabling select of
status to be monitored
Room number. Background color indicates
status: guest in the room, sos (guest in the
room), sos (guest not in the room),
unauthorized access.
Graphic representation of monitored status
Room floor
Room status display shows every room
Hotel (object) is displayed schematically according to room, floor,
dilatation, (...) arrangement and is adjusted individually for each
installation
Room status display can show each status from controller
This window represents current on-line hotel overview
Chosen status visible in “a glance”
Room status symbols and selection
By left-clicking the mouse on a status on tool bar, one can choose
which status to monitor (for all rooms)
Red background color indicates alarm for that status
Lowest row in graphic list contains buttons for direct control on
some devices (window-blinds, ...)
Status
>> Status symbols shown in room status display <<
Door status
Door open
Door closed
Window status
Window open
Window closed
Clean status
Room cleaned
Room-maid present
“Do-not-disturb”
Do-not-disturb
Wellcome light
Wellcome light on
Air-condition stauts
x – cooling speed
x – heating speed
0 – fan stop
‘-’ – air-condition off
x. – window open
Status
Control console
keypad
>> Status symbols shown in room status display <<
Keypad locked
Service
Managment
Personnel watch
Room-maid
Temperature set
Set room temperature
displayed
Measured temp.
Measured temperature
displayed
High temp. Diff.
Measured temp. too
high
Call Reception
Call reception
Enabled
Room-maid
Attention
Room-maid att.
enabled
Water overflow
Unconfirmed
Confirmed
Receptionist
Status
>> Status symbols shown in room status display <<
Air-condition
power failure
Unconfirmed
Confirmed
Key-card validity
Soon to be expired
No key-cards reg.
for this room
Graphical representation of a room
Double-clicking left mouse key on room number or
status a graphical representation of a room pops up:
Alarms presented graphically:
SOS
Water overflow
Unauthorised access (burglar)
Informations presented graphically:
Door open / closed
Window open / closed
Air-condition on / off + fan-coil speed
Wellcome light on / off
Signal “do-not-disturb” on / off
Presence presented graphically:
Picture is real-time refreshed.
It can be seen presence of guest, window
is open and air-condition is off, SOS is set
and water overflow is present. Lower right
corner shows temperatures.
Guest Room
-maid
Manag. Service Recep. Thief
Room detailed data
Double clicking left mouse key onto graphical representation of a room a detailed data window
pops up
Programming and reading of
temperature parameters
Temperatures readout,
used cards survey and
log-file browsing for
chosen room
Legend
Disabling control console’s
keypad,
Disabling open window sensor,
override card holder (in case out
of order until repaired)
Service info – controller
input/output state
Air-condition settings
Modes: manual, automatic, A/C module
Manual mode enables manual setting of air-condition
mode: heat or cool
Automatic mode: one controller is enabled as referent –
according to it’s parameter state and logic air-condition
mode is set
A/C module is mode where system autonomously
control air-condition (particular cotroller needs to be
installed according to air-condition engineer)
Room groups
To make air-condition parameters set simpler, room groups are implemented. In this way
groups like “rooms-nord”, “rooms-south”, “rooms-1st floor”,(...) can be made and separate
set of parameters can be given.
Groups are formed by authorised person (PUK needed), and setting of parameters is
controlled by PIN.
Groups are formed in the way a group name is
set and a room list is formed.
During programing of parameters software shall
offer all defined groups.
By selecting “Send” option, software
sends new parameters to all rooms in
the group.
All rooms can be preprogrammed by
a single step!
Cards: categories and validity time
Four card categories:
Guest cards
Visitor cards (persons using hotel facilities but not rooms)
One-time cards (deleted after first use)
Personnel cards dividen onto: room-maid, service, management, reception....
Validity time
Validity time has to be set for each card. After validity time expiry system automatically
deletes the card and card is unusable (in this way card abuse is prevented after checkout, or possible fake card loss).
Cards are phisically identical, categorisation is based on software level
All data connected to card (code, category, user) are password protected
There can be 3 guest cards per room and 2 general purpose cards (guest, service...)
Working with cards – basic steps
Registration (issuing) of a card – card code is read and sent to controller; code, owner
and access control sector entry is formed in database
Changing of data – all changes including room change, prolongation of accomodation
don’t need presence of a card. The system works automatically with code from database.
In this way, a guest can be transferred from one room to another in few simple steps, or
his/hers accomodation can be prolonged without necessity of his presence.
Deleting of a card – is accomplished in a single step without a presence of a card.
Software sends to all controllers the information that a certain card is no longer valid.
Deletion can be done manually, automatically (due to validity time expiry) or directed from
reception managment system.
Key-card options
(definition of access control controlers (main entry, garage...)
Whilst card issue receptionist shall be offered a list
named “Key-card options” in which access control
sectors can be enabled/disabled for the current card.
List is created by authorised personnel, and receptionist
can setup default state offered during card issue
process.
In given example a list of access control controlers is
defined. When issuing a new card the software is going
to enable access entry into garage and main entrance
by default.
Method of card reading
When software sends card registration request, card programmer display shows
adequate room number and it’s last digit shows dashes representing position of a issued
card. When issuing personell cards, card programmer display shows only blinking
dashes: - - - -
Receptionist has to lay the card onto card programmer,
wait until programmer beeps and remove the card.
If reading/issuing is successful display will show still dashes: - - - If there is an error while reading, display will show: err
Description of an error is always written in a log-file.
Method for personnel card registration
Access to personnel card list is protected by PUK.
Given table shows all relevant data for issued personnel cards.
Currently selected position (possible to edit) is marked with red arrow in first
column.
With mouse right-click a menu is opened that allowes deletion/ changing of
data for currently selected card or issuing a new card if the field is empty.
Registration of a card in three steps!
1.
2.
3.
Choose position
Enter data
Press “Confirm” button
Selecting the position from card list
and make/change data of a card menu,
a window pops up enabling to edit card
associated data.
Along with registration of a card it is
possible to enter/edit PIN.
Card is registered/deleted by clicking
the “Confirm” button
Method of issue is similar for registration of a visitor’s card (PIN isn’t defined)
Method for guest card registration
Issuing and deleting of cards is simple. It can be done after
only 10 minutes of training!
Issuing •
•
•
Right mouse click on desired room
Enter data and choose access control sectors
Press “Confirm” button
Deleting •
•
Right mouse click on desired room
Press “Cancel(Delete)” button
If monitoring system is connected to reception management system (PMS) card issuing is done
automaticaly (commands are sent by PMS over LAN)
Identification of a card
Due to safety cards shouldn’t have any special markings that could associate with a
person or a room.
Nevertheless, if we still wish to enable overview of data (in case of card found) a card
identification module is implemented.
Card is layed on the card programmer
(reader) and a “Read card” button is
pressed.
As a result, all card data is shown.
If the card isn’t found in database,
software automatically informs all
controllers that present card is no longer
valid.
Alarms, warnings, informations
System is designed so that each and every type of alarm it must know who is authorised to accept,
confirm and react on alarm activation.
Appereance of alarm
Log-file record entry
upon which reports are
based
Log-file record entry
YES
Confirm on
time
NO
Message redistribution over sms, pager or email to superior person
Visual notification on main screen
(graphically and textually)
NO
Alarm 1.
categ. ?
YES
Audible information (over
loudspeaker in reception PC or
other according to client’s
choice)
Types of alarms and warnings
Alarm / Warning
Description
Sound
Symbol
SOS, guest in the
Guest pulled SOS chord in the bathroom
room
YES
SOS, guest isn’t
in the room
SOS has been pulled but there’s noone in the
room.
YES
Water overflow
Water in bathroom has reached the water
sensor level.
YES
No
communication
Room doesn’t communicate. Comunnication
break.
YES
Unauthorized
access
The door is opened without card
YES
Alarm / Warning
Description
Sound
Symbol
Guest in the
room
When guest’s card is in the card holder...
NO
Room-maid
attention
Guest can enable this warning on control
console. Over reception PC warning can be
redistributed directly to authorised person by
sms, pager or other.
YES
“Call reception”
Sent notification to guest’s room.
NO
High
temperature
difference
Measured temperature too high
NO
Air-condition
power failure
Air-condition power supply isn’t present or aircondition failure
NO
Expiry of cards
Surveillance over expiry of cards can be
enabled. Expiry is alarmed.
NO
Acknowledge of alarm
Each alarm must be acknowledged by PIN.
Right mouse click on the room allarm was assigned to.
Instead of registration card window, a alarm confirmation window is opened.
In given list all actual alarms are shown.
Confirmation applies to all allarms on the list.
Alarm can be confirmed in 2 ways:
enter PIN and press OK
place a PIN registered card onto card
programmer and press OK
Message redistribution
Messages and reports can be automatically redistribuited as:
• sms messages
• pager
• e-mail
• web reports
Redistribution levels:
• System sends message directly to choosen person
For example, “call roommaker” can be directly sent to roommaker who
responsible for room from where the signal is sent.
• Conditional message
For example, if some alarm is not acknowledget for some time, it can be
redistribuited to some superior person.
• Program can work in client mode, so it is possible to make passive monitoring
from any LAN point.
@
Connection to PMS system
PMS
Back office
PMS
Front office 1
Smart room’s
monitoring system
LAN
Communication is based on standard
LAN network
PMS
Front office 2
POS
Keycard readers are directly connected
to PMS devices (front office, POS)
We have succesfull cooperation with next PMS systems:
MISH (Istra Informatički Inženjering Pula) / www.iii.hr
Opera-Fidelio (Micros Zagreb) / www.micros-fidelio.hr
iSustav (Milenij Čakovec) / www.milenij.hr
HREC*KOR (KOR Zagreb) / www.kor.hr
Sihot (Gubse) / www.gubse.com
•Protel (Protel hotelswoftware) / www.hotinf.hr
Hotelski informacijski sustav (ITI computers Dubrovnik) / www.iticomputers.hr
GP Dati / www.gpdati.com
WE ARE READY TO BUILD CONNECTION TO ANY OTHER PMS SYSTEM!
Connection of smart room system to PMS makes possible:
• Faster and easier guest check-in. Receptionist enter data in front office, and monitoring system
receives commands for check in, chieck out and data change directly from front office.
• Energy management. PMS sends information about rooms reservation scheme, so monitoring
system can handle additional level of energy savings.
• Phones control. Monitoring system sends to PMS information when guest is in the room, so PMS
can switch on phone line, and if guest is not in the room phone line can be used only for internal
connections (inside hotel, hotel’s staff can not make phone calls from rooms).
• Prepare keycards in advance. It is possible to prepare keycards in advance (if large group of
guests is expected).
• Makes possible to identify guest by keycard. POS points are equiped with special readers and
guest can handle payment just with his keycard.
Main LOG file
Main LOG file (always presented on screen), contains:
Alarms (appearance, disappearance, acknowledge)
Details about link to PMS system
Communication information
Climatisation settings
Receptionists check-in,check-out
System data (start and end of program, comm system data...)
Information about control programs of external devices
LOG file is protected
Main LOG file is used to inform receptionists all important information about system!
Log ID
LOG time
LOG description
Room’s LOG files
Room’s LOG file contains information about:
• Keycard creation i canceling
• Room’s door (enter, exit)
• Automatical canceling of keycards
• LOG is circular (300 items)
• LOG file is protected
Fast info window
Info window can be used for fast
reminder (for example some short
notes about system).
Direct resources monitoring
It is possible to include in program special
module for monitoring of energy resources
and processes (for example monitoring of el.
power system, water consumption etc.)
At every moment is possible to know
consumption of any monitored resource in
hotel!
All signal’s data are recorded and
can be analysed later. Special
program makes possible to create
graphical presentation of data.
Controlling of elect. devices
Any equipment can be connected to
control station by proper interface
For each connected equpment is
possible to setup on-off times
Program recognize workday,weekend,
hollidays, day and night
Each connected equipment can be
controlled and manually from PC
Lights for hotel’s
public places
grass watering
Internal and external
decorative lights
Fountains,
Waterworks
Lights for grass,
stairs, passages,
parkings
Support for clients
Back up – daily automatic backup of the most important files (codes of keys, program
settings etc.). In case of hard disc accident, program can be restaurated on other
computer in few minutes and recepcionist can cotinue from break point!
Remote service – program service or support for recepcionists can be performed by
PC remote control over phone line or internet connection.
Service in short time period – in case of serious defect, our servicer will handle it in
agreed time period.
Spare equipment – every hotel is equipped with spare equipment (main room station
and other peripherials), so hotel’s repairman can easily and fast change broken parts.
Phone and e-mail support – our support staff will be in disposition by phone or e-mail
for any recepcionist’s question and help them to handle any problematic situation.
Whole this system is completely developed and produced in our company and that
is assurance that any question and help concerning usage and maintence will be
answered in shortest possible time!
ADRIA-electronic company – short preview
Founded 1974.
15 employees
Basic activities are industrial electronics and automatics, developing and production
of microprocessor based devices for controling, monitoring and measurement, and
development of software (for example controlling and monitoring of petrochemical
plant Polikem in Zadar, monitoring of electro-energetic system of petrochemical
plant Dina in Omišalj, many controlling and monitoring systems in Croatian national
oil company INA and Croatian public elect. supply company HEP, monitoring of
intelligent rooms and offices, developing and production of measurement
instruments and analysis software for few EU companies).
We are using SMT tehnology and all our products are built on our SMT production
line.
Reference
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Hotel Dubrovnik, Zagreb, 260 rooms, elevator
Hotel Kolovare, Zadar, 250 rooms
Hotel Excelsior (LRH), Lovran, 187 rooms
Hotel Kristal (LRH), Opatija, 131 rooms
TN Amarin (Maistra), Rovinj, 271 app.
TN Petalon (Maistra), Vrsar, 224 app.
TN Blesička (Maistra), Vrsar, 119 app
TN Belvedere (Maistra), Vrsar, 330 app
Hotel Istra (Maistra), Rovinj, Crveni otok, 326 rooms, 14 app
Hotel Istra Garden (Istraturist), Umag, 281 rooms, 12 app, 16 entrance controls
Hotel Bellevue (ALH), Dubrovnik, 93 sobe sa upravljanjem tendama, 1 elevator
Hotel Ivka, Dubrovnik, 72 sobe, 2 entrance controls
Hotel Marko Polo, Korčula, 103 rooms, 2 app
Casino Mulino, Plovanija, 62 rooms, 16 entrance controls, 2 elevators
TN Zaton, Zaton, 136 app
Hotel Delfin, Omišalj, 48 rooms
Hotel Marina, Selce, 64 rooms, 10 entrance controls
Hotel Terme Jezerčica, Donja Stubica, 51 rooms
Hotel Park, Lovran, 50 rooms
Vila Astra, Lovran, 8 rooms
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Vila Eugenija, Lovran, 16 rooms, 5 entrance controls
Hotel Plaža, Pag, 35 rooms, 7 entrance controls
Hotel Korana Srakovčić, Karlovac, 21 rooms, 1 entrance controls
Hotel Vali, Dramalj, 22 rooms, 3 entrance controls
Robni terminal Kukuljanovo, 50 offices, 7 entrance controls
Hotel Savoy, Opatija, 35 rooms, 1 entrance control
Hotel Tamaris, Novi Vinodolski, 15 rooms, 1 entrance controls
Villa Annette, Rabac, 12 app., 4 entrance controls
Hotel Manora, Nerezine, 23 rooms, 3 entrance controls
Hotel Miramare, Njivice, 26 rooms
Vile Irena i Hilda, Dramalj, 24 rooms
Hotel Indian, Orebić, 22 rooms
Hotel Studenac, Omiš, 15 rooms
Hotel Savus, Sl. Brod, 15 rooms
Hotel Meridian, Pag, 51 rooms
Hotel Picok, Đurđevac, 80 rooms
Hotel Arbiana, Rab, 28 rooms
Hotel Laguna, Privlaka, 23 rooms
Vila Kaštel, Povljana, 13 rooms
Hotel Radon Plaza, Sarajevo (BIH), 116 rooms
Hotel Maestral (Laguna Novigrad), Novigrad, 320 rooms
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Hotel Luna, Jakišnica (o.Pag), 96 rooms
Hotel Laguna, Zagreb, 150 rooms
Hotel Adoral, Rabac, 15 rooms, 1 entrance control
Hotel Atrium (Splendia luxury&character hotels), Split, 102 rooms
Hotel Excelsior (ALH), Dubrovnik
– Vila Odak, 65 rooms, 65 safes, 1 entrance control
– glavni toranj, 95 rooms, 95 safes, 47 HVAC controls
– Villa Agava, 8 rooms, 2 safes, 3 entrance controls
Hotel Admiral, Slano, 218 rooms, 27 app, 1 entrance control
Grand hotel Orebić ex Rathaneum, Orebić, 204 rooms, 1 app
TN Stella Maris (Istraturist), Umag, 180 app
Aquareumal Apartmani, 76 rooms, Fojnica (BIH)
Hotel Holiday Inn, Beograd (Srbija), 140 rooms
Hotel Lucić, Sl. Brod, 17 rooms
Odmaralište INE, Malinska, 26 rooms
Villa Ambasador (LRH), Opatija, 40 rooms, 12 app
Viletta Phasiana, Fažana, 18 rooms, 1 entrance control
Igralnica in hotel Safir, Sežana (Slovenija), 51 rooms
Hotel Zenica, Zenica (BIH), 100 rooms
A Hotel, Ljubljana (Slovenija), 26 rooms
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Hotel Aurora (Jadranka hoteli), Mali Lošinj, 400 rooms
Hotel Lapad, Dubrovnik, 166 rooms
Hotel Kimen (Cresanka), Cres, 134 rooms
Hotel Prelog, Prelog, 12 rooms
Hotel Marina (LRH), Mošćenička draga, 183 sobe
Pansion Begić, Makarska, 18 rooms
Istarske toplice, Livade, 26 rooms
Hotel Monte Mulini (Maistra), Rovinj, 140 rooms
Hotel Marina, Krk, 10 rooms
Hotel Koralj (Istraturist), Umag, 250 rooms
Hotel Casa Grande, Međugorje, BIH, 16 rooms
Hotel Sarajevo, Sarajevo, BIH, 39 rooms
Langedijk, Nizozemska, 15 rooms + 6 access controls
Hotel Dubrovnik, Zenica (BIH), 36 rooms, 6 halls
Hotel Vitez, Vitez (BIH), 30 rooms
Hotel Pakrac, Pakrac, 10 rooms
Hotel Lika, Gospić, 30 rooms, 15 access controls, under construction
Terminal Metis, Kukuljanovo, 35 offices, 9 PLCs for light control
Hostel Feri, Igman (BIH), 39 rooms
Hotel Turist, Varaždin, 46 rooms, 1 entrance control
Hotel Townhouse 27, Beograd, 20 rooms
Hotel Aristos, Zagreb, 74 rooms
Hotel Vespera (Jadranka), Mali Lošinj, 422 rooms, 21 light controls
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Hotel Valamar Lacroma Resort (Valamar), Dubrovnik, 401 rooms
Hotel Palazzo, Poreč, 74 rooms
Hotel Villa Lenije, Vinkovci, 22 rooms
Hotel Osejava, Makarska, 49 rooms, lights, entrance controls
Hotel Imperijal, Vodice (Šibenik), 45 rooms
Hotel Villa Dubrovnik i Villa Kolin, 56 rooms
Hotel Tuzla, Tuzla (BIH), 55 rooms, 4 app
Motel Petrol Desinec, Desinec, 25 rooms
Hotel Crystal, Beograd (Srbija), 44 rooms
T-HT, Rijeka, 95 offices
Vila Magdalena, Krapinske Toplice, 9 rooms
Hotel Kaštel, Kastav, 15 rooms
Hotel Joso, Sukošan, 15 rooms
Hotel Bastion, Zadar, 28 rooms
Apartmani Tikvić, Crikvenica, 10 aps
Apartmani Štrljić, Selce, 3 app
Villa Jurjevska, Zagreb, 30 rooms
Hotel Split, Split, 156 rooms, 25 app
Hotel Marjan (u izvedbi), Split, 204 rooms, 3 app
Hotel Grace, Međugorje, 39 rooms
Hotel Lux-e, Split, 27 rooms, 3 app
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Hotel Mediteran, Poreč, 332 sobe, light contorl,
Zaton apartmani, 3 sobe, 7 app
Hotel Mauro, Poreč, 21 rooms
Villa Astoria, Kotor (MNE), 10 rooms
Hotel Bali, Beograd (SRB),16 rooms
HZZO-HZMO, Rijeka, 125 offices
Hotel In, Međugorje (BIH), 16 rooms, 4 app, light control, access controls
Upravna zgrada Rivijera, Poreč, 89 offices
Hotel Diamant, Poreč, 210 rooms, 34 app
Hotel Adria, Dubrovnik, 73 rooms
Hotel Idila, Zlatibor (SRB), 18 rooms,
Hotel Sirius, Priština (RKS), 52 rooms, 4 app
Hotel Golte, Mozirje (SLO), 54 rooms, 13 access controls
Hotel Life Design, Beograd (SRB), 56 rooms, 3 access control
Hotel Monika, Trogir, 16 rooms
Hotel Jana, Međugorje (BIH), 42 rooms
Hotel Marconi, Međugorje (BIH), 27 rooms
Hotel In, Međugorje (BIH), 20 rooms
Hotel Degenija, Plitvice, 20 rooms, 2 entrance controls
Hotel Residence, Zagreb, 17 rooms, 15 entrance controls
Hotel Bristol, Sarajevo (BIH), 186 rooms, 16 entrance controls (Shaza Kempinski)
124.RTB Bor, Bor (SRB), 12 rooms
125.TN Zelena Punta, Kukljica Ugljan, 132 app
126.Vila Sv. Jakov (Hotel Milenij), Opatija, 26 rooms
127.Vila Lovorka (Thalassotherapia), Crikvenica, 9 app/rooms
128.Hotel Lone, Rovinj, 265 rooms
129.Hotel Čuljak, Slavoniski Brod, 8 rooms
130.Hotel Centar, Sarajevo (BIH)
131.Hotel Central, Vitez (BIH), 23 rooms
132.Hotel Swiss Diamond, Priština (Kosovo ), 160 rooms
133.Odmaralište Laško, Ičići, 7 app
134.Pansion Dina, Međugorje (BIH ), 40 rooms
135.Vela Nera, Šišan, 13 rooms
136.Vila Carmen, Opatija, 15 app
137.Hotel Monaco, Međugorje (BIH), 40 rooms
138.Hotel Life, Zečevo (Rogoznica), 20 rooms
139.Hotel Čilipi, Čilipi, 15 rooms, under construction
140.Hotel DG Sport, Prelog, 18 rooms, 20 entrance controls
141.Hotel Sport, Ivanić Grad, 23 rooms, 5 entrance controls
142.Hotel Alfanet, Novi Sad (SRB), 30 rooms, under construction
143.Tuheljske toplice, Tuhelj, 225 rooms, 4 entrance controls, under construction
144.Hotel Trakošćan, Trakošćan, 125 rooms
145.Hotel Atrij Superior, Zreče (SLO), 50 rooms (Unior SPA Resort)
146.Hotel Srebrenica, Srebrenica (BIH), under construction
147.Hotel Pašina Česma, Leskovac (SRB), 60 rooms
148.Hotel Park, Ruma (SRB), 73 rooms
149.Hotel Pleter, Mimice, 35 rooms
150.Hotel Calypso, Lučko, 25 rooms
151.Hotel Hilton, Zagreb, 152 rooms
152.Apartmani Novak, Novalja, 10 rooms
153.Hotel Klemo3, Međugorje (BIH), 10 apartments
154.Hostel Forum, Zadar, 37 rooms
155.Hotel Importane Royal Princes, Dubrovnik, 55 rooms
156.Hotel Loop, Ljubljana (SLO), 23 rooms,
157.Hotel Grace2, Međugorje (BIH), 41 rooms
158.Hotel Split Podstrana, Split, 40 rooms
159.Hotel Međugorje, Međugorje (BIH), 96 rooms, 3 apartments
160.Hotel Plaža, Omiš, 154 rooms
161.Hotel Nikić, Podgorica (MNE), 71 rooms, under construction
162.Hotel Oasi, Pula, 9 rooms
163.Hotel Leonardo, Međugorje (BIH), 31 rooms, under construction
164.Hotel Istra Brijuni, Brijuni, 9 rooms
165.Hotel Parentium, Poreč, 266 rooms
166.Hospicij i svećenički dom, Rijeka, 15 rooms
167.Hotel Park (ex Bosna), Doboj (BIH), 113 rooms
168.Hotel Amabilis, Selce, 33 rooms, 5 access controls
169.Hotel Ziya, Podgorica (MNE), 29 rooms
170.Hotel Lopar, TN San Marino (Lopar), 88 rooms
171.Hotel Pervan, Međugorje (BIH), 40 rooms
172.Stanovi Podgorica, Podgorica (MNE)
173.Telemont upravna zgrada, Podgorica (MNE)
174.Hotel Punta, Veli Lošinj, 238 rooms
175.Apartmani Antea, Dubrovnik, 16 apartments
176.Hotel Amazona, Prishtina (Kosovo), 30 rooms
177.Hotel Materada, Poreč, 425 rooms
178. Hotel San Fior, apart. Casa, 151 rooms
179.Hotel Argosy, Dubrovnik, 308 rooms
180.Hotel Devet, Zagreb, 21 rooms
181.Klinički bolnički centar Podgorica, 70 rooms
182.Hotel Biokovo, Makarska, 53 rooms
183.Rehabilitacijski centar Biokovka, Makarska, 51 rooms
184.Vila Dalmacija (Thalassotherapia Crikvenica), Crikvenica, 51 rooms
185.Hotel Sol Umag, depadansa Park, Umag, 86 rooms
186.Hotel Aurel, Podgorica, Crna Gora, 55 rooms
187.Hotel Sunčani Trg, Paraćin, Srbija, 24 rooms
188.Hostel Tresor, Ljubljana, Slovenija, 104 beds
189.Apartmani Fab Live (Budva, Monte Negro), 271 Ap
190.Rezidencijalna villa (Reževići, Monte Negro), 30 rooms
191.Hotel Stari Grad, Dubrovnik, 9 rooms
192.Hotel Pansionat Juznij, Sochi (Russia), 220 rooms, under construction
193.Hotel Astarea, Mlini, 39 Ap
194.Hostel Like, Zagreb, 16 rooms
195.Hotel Jump In, Beograd (Serbia), 49 rooms, under construction
196.Villa Deneš, Lovran, 12 rooms, under construction
197.Atlanska stanovi, Dubrovnik, 33 ap, under construction
198.Hotel Garden, Zagreb, 33 rooms
199.Hotel Camp San Marino, Lopar, 19 Soba
200.Hotel Bellavista, Međugorje (BIH), 69 rooms, under construction
201.Hotel Kalelarga, Zadar, 10 rooms
202.Hotel Quercus, Međugorje (BIH), 43 rooms
203.Hotel Luna, Međugorje (BIH), 96 rooms
204.Hotel Cesarica, Međugorje (BIH), 25 rooms
205.Hotel Franca, Bijelo Polje (Monte Negro), 30 rooms, under construction
206.Hotel Delfin, Bijela (Monte Negro), 120 rooms
References by star rating
5 *****
●Hotel
President Dubrovnik (293 rooms) ● Hotel Lone Rovinj (265 rooms) ● Hotel Coral Umag (250 rooms)
●Hotel Admiral Slano (245 rooms) ● Hotel Ambasador Opatija (228 rooms) ● Hotel Excelsior Dubrovnik (170 rooms)
● Hotel Swiss Diamond Prishtina (160 rooms) ● Hotel Monte Mulini Rovinj (140 rooms)
● Hotel Atrium Split (127 rooms) ● Hotel Radon Plaza Sarajevo (116 rooms) Hotel Bellevue Dubrovnik (93 rooms)
● Ville Dubrovnik i Kolin Dubrovnik (56 rooms) ● Hotel Importane Royal Princes ( 50 Appartmans)
● Hotel Amabilis Selce (33 rooms) ● Hotel Milenij Opatija (50 rooms) ● Hotel Ziya Podgorica (29 rooms)
● Villa Excelsior Dubrovnik (10 rooms) ● Villa Astra Lovran (8 rooms)
4 **** (only hotels over 200 rooms)
Amarin Rovinj (460 App) ●Materada Poreč (425R) ● Vespera Mali Lošinj (422R) ● Aurora Mali Lošinj (400R)
●Valamar Lacroma Resort Dubrovnik (401R) ●Valamar Club Dubrovnik (338R) ●ArgosyDubrovnik (308R)
●Mediteran Poreč (332R) ●TN Belvedere Vrsar (330 App) ●Istra Rovinj Crveni Otok (326R) ●Eden Rovinj (330R)
●Maestral Novigrad (320R) ● Valamar Club Tamaris Poreč (316R) ● Istra Garden Umag (293R)
● TN Zaton Zadar (271App ) ● Dubrovnik Zagreb (260R) ● Kolovare Zadar (250R) ● Punta Veli Lošinj (238R)
● Zagreb Poreč (230R) Well Tuhelj (225R) ● Hotel Pansionat Južnij Sochi-Adler (220R)
● TN Petalon Vrsar (224App ) ● Hotel Diamant Poreč (244R) ●Grand Hotel Orebić Orebić (205R)
●TN
Hotel chains
Hotel Bristol Kampinski Shaza Sarajevo (186R) ● Hotel Radisson Blue Split (181R)
● Hilton Zagreb (152R) ● Holiday Inn Beograd (140R) ● Atrium Split (128R) Splendia luxury&character hotels
●
ADRIA Smart Room is installed in over 220 hotels (over 20.000 rooms) in 9 countries!