User`s instructions - Hearing aids from Widex
Transcription
User`s instructions - Hearing aids from Widex
User’s instructions PA-440 RIC Receiver-in-canal The hearing aid, ear-set and accessories shown in these instructions may not look the same as the ones you have. We furthermore reserve the right to make any changes considered necessary. Hearing aids, accessories and batteries should not be disposed of with normal household waste. Please consult your national Widex distributor for advice on how to dispose of these items. 2 3 Contents Thank you... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Ear-set solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 The hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Function signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 The battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Inserting the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Low battery indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Turning the hearing aid on and off . . . . . . . . . . . . . . . . . . . . . 14 Changing the microphone grid . . . . . . . . . . . . . . . . . . . . . . . . 15 Possible start-up settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Automatic volume adjustment . . . . . . . . . . . . . . . . . . . . . . . . 16 Fine tuning volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Listening programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Switching between the listening programs . . . . . . . . . 22 Using a telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Hearing aid with a closed ear-tip . . . . . . . . . . . . . . . . . . . . . . . 24 Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Placing the hearing aid and closed ear-tip . . . . . . . . . . . . . 26 Removing the hearing aid and closed ear-tip . . . . . . . . . . 27 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 The hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 The ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Changing the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 The ear-tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Earwire and ear-tip size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 The anchor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Hearing aid with an open ear-tip . . . . . . . . . . . . . . . . . . . . . . . 38 Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Placing the hearing aid and open ear-tip . . . . . . . . . . . . . . . 40 Removing the hearing aid and open ear-tip . . . . . . . . . . . . 42 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 The hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 The ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Changing the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 The ear-tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Earwire and ear-tip size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 The anchor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Hearing aid with a custom ear-tip . . . . . . . . . . . . . . . . . . . . . . 52 Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Placing the hearing aid and custom ear-tip . . . . . . . . . . . . 54 Removing the hearing aid and custom ear-tip . . . . . . . . . 55 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 The hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 The ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 If the earwire needs to be replaced . . . . . . . . . . . . . . . . . . . . 59 NanoCare wax guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Changing the NanoCare wax guard . . . . . . . . . . . . . . . . . . . . 61 In case of malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Caring for your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Good advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 4 5 General Thank you... Ear-set solutions ...for choosing a Widex hearing aid. Several ear-set solutions are available for your hearing aid. The ear-set consists of an earwire and an ear-tip. The receiver is placed at the end of the earwire. Below, your hearing care professional can tick the solution chosen for you. Your hearing aid is a sophisticated instrument that can be adjusted to your requirements in consultation with your hearing care professional. All illustrations in this booklet show a right-ear hearing aid. Unless otherwise stated, the same principles apply to the left ear. ❑❑ Closed ear-tip ❑❑ Open ear-tip ❑❑ Custom ear-tip We hope you will be pleased with your new Widex hearing aid. Important Unless otherwise indicated, the information provided in this booklet applies to all three ear-set types. In addition to the general instructions, please be sure to read the sections that apply to your specific earset solution. 6 7 General The hearing aid Right/left identification The illustration below shows the hearing aid without the ear-set. 1. Microphone openings 2. Exchangeable microphone grid 3. On/off function, which is integrated into the battery drawer 4. Nail grip 5. Earwire entry 1. If you wear hearing aids on both ears, it is a good idea to ask your hearing care professional to put coloured marks on the hearing aids (red mark = right and blue mark = left). The arrow shows the position of the identification mark. 5. 2. Function signals 3. 4. 8 Your hearing aid may be set to produce a signal to indicate the use of certain functions. The signal can be a spoken message or tones adjusted by the hearing care professional in consultation with you. The signal can also be deactivated. 9 General The battery We recommend Zinc Air batteries. Use a size 10 battery for your hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiry date and the recommendations regarding disposal of used batteries on the battery pack. The battery life will depend on a number of factors, such as the setting of your hearing aid, how many hours you use it daily and the listening environments in which you use it. 10 Inserting the battery Before inserting a new battery in the hearing aid, remember to remove the adhesive tab. Once the tab has been removed, the battery will start functioning after a few seconds. Do not use batteries on which there is a sticky residue from the tab or other unwanted substance. Use the nail grip to gently swing the battery drawer open. Do not press the drawer beyond the open position. 11 General Place the battery in the drawer as illustrated, so that the plus (+) sign on the battery is facing in the direction indicated by the small plus (+) sign on the round battery holder (see the long arrow in drawing 1). You can use the provided battery magnet to steer the battery into place. If the battery drawer does not close easily, the battery is incorrectly inserted. Low battery indication In the standard setting, the hearing aid will produce a spoken message when the battery is nearly exhausted (see page 9). If the setting with tone indication has been chosen, four beep-tones will be produced. Once the battery is totally exhausted, the hearing aid will be completely silent. Exactly how long the hearing aid will function after the low battery indication varies from one case to another. We recommend that you always have a spare battery with you. Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid. When changing battery, it is a good idea to hold the hearing aid over a table. Important Always place the battery in the actual battery drawer as illustrated and not in the open space inside the hearing aid. 12 13 General Turning the hearing aid on and off Changing the microphone grid The battery drawer of your hearing aid also functions as the on/off switch. The microphone grid is available in different variants. For further information about selection and how to change the grid, please contact your hearing care professional. Close the battery drawer to turn on the hearing aid. If you have just turned off the hearing aid, wait at least three seconds before turning it on again. Open the battery drawer to turn off the hearing aid. In the standard setting a spoken message will indicate that the hearing aid has been switched on (see page 9). Please remember to switch the hearing aid off when it is not in use. Remove the battery if the hearing aid will not be used for several days. 14 15 General Possible start-up settings Fine tuning volume The hearing aid can be set to start up in two different ways: Ordinarily, you cannot fine tune the volume in your hearing aid. • In the standard start-up setting, the hearing aid minimises whistling while it is being placed on the ear. • The alternative is a setting where the hearing aid whistles slightly while you place it on the ear. However, if you have a remote control for your hearing aid, the option of fine tuning the volume becomes available. Together with your hearing care professional you can choose the start-up setting that suits your needs best. If your hearing aid has a remote control, please also refer to the user’s instructions for this. Automatic volume adjustment The hearing aid volume is adjusted automatically in accordance with your sound environment. Important If the volume in your hearing aid is generally too loud or too weak, or the reproduced sounds are distorted, or you would like any further information, consult your hearing care professional. 16 17 General Remote control Listening programs - an alternative way of operating the hearing aid. Ordinarily, your hearing aid has one listening program (Master). A remote control is an accessory for the hearing aid. It gives you a number of additional options, such as adjusting the volume or changing the listening program. For help to determine whether you could benefit from a remote control, please consult your hearing care professional. However, if you have a remote control for your hearing aid, you can have several listening programs intended for specific listening situations. Depending on how your hearing care professional has programmed your hearing aid, you can have up to six programs. At the back of this booklet your hearing care professional can list the listening programs that are available in your hearing aid. If your needs change over time, the combination of listening programs can be changed. When selecting a listening program, please remember that there are situations where it is particularly important to be able to hear the surrounding sounds (e.g. traffic, warning signals). 18 19 General You can choose from the following programs: Master: Standard program Acclimatisation*: Has the same features as the Master program, but provides slightly less amplification. Music*: For listening to music. TV*: For listening to the TV. The Zen program may be used with amplification so both the surrounding sounds and the Zen tones are heard together. Or, it may be used alone (without amplification) in quiet when you are not required to hear surrounding sounds. Up to two listening programs with one Zen style each can be programmed for Zen. Furthermore, a special Zen program can be made available. This is called Zen+ and can contain up to three Zen styles. Comfort*: Attenuates background noise. Audibility Extender*: Makes high-frequency sounds audible. Zen*: Makes Zen tones. The tones are adjusted according to your hearing loss. * This program can be made available if you have a remote control for your hearing aid. If your hearing aid has a remote control, please also refer to the user’s instructions for this. 20 Important Use of the different Zen programs may interfere with hearing surrounding sounds including speech. The programs should not be used when hearing such sounds is important. Switch the hearing aid to a non-Zen program in those situations. 21 General Switching between the listening programs If you have access to several programs via a remote control, a spoken message will sound in the standard setting each time you switch to another program (see page 9). If you have chosen the tone indication setting, the different tones tell you which program you have chosen: • • • • • • Program 1: One brief beep Program 2: Two brief beeps Program 3: Three brief beeps Program 4: One long and one brief beep Program 5: One long and two brief beeps Zen+: Tone 22 Using a telephone When using a telephone, we recommend that you hold the telephone against your head at an angle above your ear, and not directly against the ear. If the sound is not optimal, try to move the telephone loudspeaker to a slightly different position. 23 Hearing aid with a closed ear-tip Hearing aid with a closed ear-tip The earwire is available in different lengths for the right and left ear, respectively. The individual size is printed on the ear-set (see arrow). Red print indicates that it is for the right ear and blue print that it is for the left ear. The ear-set consists of the following parts: 1. Earwire 2. Anchor 3. Closed ear-tip 3a. Sound bore 3b. Vent 4. Receiver 5. Connector 6. NanoCare wax guard 5. Right/left identification 1. 3a. 3b. 4. 3. 2. 6. 24 25 Hearing aid with a closed ear-tip Placing the hearing aid and closed ear-tip Place the hearing aid behind the ear, so that the earwire rests comfortably on the ear, close to your head. Insert the ear-tip in the ear canal while holding the lower part of the earwire. The anchor should only be used if necessary to secure the ear-set/hearing aid further. Remember to check at regular intervals that the hearing aid and the ear-set are positioned correctly. 26 Removing the hearing aid and closed ear-tip Remove the hearing aid from its position behind the ear. Carefully pull the ear-tip out of the ear canal, while holding the lower part of the earwire. If it is difficult, you can try to move the ear-tip carefully from side to side while pulling it out. It may also help to pull the outer ear backwards and upwards with the opposite hand. 27 Hearing aid with a closed ear-tip Cleaning The following cleaning accessories are available for the hearing aid and ear-set. 1. Cloth 2. Long wax removing tool 3. Short wax removing tool 4. Brush 1. When the hearing aid is not in use, the battery drawer should be left open, so as to ventilate the hearing aid and allow it to dry. 2. 3. 4. Contact your hearing care professional if you need additional supplies of cleaning accessories. 28 The hearing aid Clean the hearing aid with the provided cloth after use. Never use water or cleaning solutions to clean the hearing aid. The ear-set Make sure that your ear-set is clean and free of earwax, moisture and the like. Never use alcohol or other cleaning solutions to clean the ear-set. The earwire Clean the earwire with the cloth after use. Never use water or cleaning solutions to clean the earwire. 29 Hearing aid with a closed ear-tip The ear-tip First change the NanoCare wax guard (see pages 60-63) and then use the holder to push the receiver out of the ear-tip. Clean the vent with the long wax removing tool (no. 2), as illustrated. Clean the sound bore with the short wax removing tool (no. 3), as illustrated. 30 If necessary, the ear-tip can – when disconnected from the rest of the ear-set – be rinsed thoroughly in lukewarm water. Allow it to dry overnight. Never use cleaning solutions to clean the ear-tip. Important: The receiver must never come into contact with water. If dirt has gathered on the receiver, use the brush to remove it. 31 Hearing aid with a closed ear-tip Changing the ear-set The ear-set should be changed as required. The life of an ear-set is individual and depends on a number of factors, such as how much the hearing aid is used and the type of earwax. Consult your hearing care professional for advice on how often you should change your ear-set. For further supplies of ear-sets or if the ear-tip size no longer fits your ear, contact your hearing care professional. 32 The ear-tip Remove the ear-tip from the earwire by pushing the receiver out of the ear-tip as described on page 30. Place the new ear-tip on the ear-set. It is very important to ensure that the ear-tip is firmly secured. The ear-tip should be attached in such a way that the right/left identification mark on the receiver is still visible. See arrow. 33 Hearing aid with a closed ear-tip Earwire and ear-tip size The ear-set must fit your ear exactly. It is important to choose the correct earwire length and ear-tip size in order to ensure a good and comfortable fit. Furthermore, to secure the position of the ear-tip in your ear canal, it may be necessary to use an anchor. At the back of this booklet your hearing care professional can write down the sizes selected for you. Pull the pointed end of the anchor through the upper hole on the receiver located at the end of the earwire. Continue pulling until the anchor is stopped by the grip at the end. The angled grip should be pointing towards the hearing aid. The anchor The anchor is supplied separately from the rest of the earset and can be used in different ways. First it is shown how the anchor can be used without prior trimming: 34 Your ear-set is now ready for use and is placed so that it rests comfortably in your ear. 35 Hearing aid with a closed ear-tip The anchor can also be trimmed to fit your ear: Pull the pointed end of the anchor through the upper hole on the receiver located at the end of the earwire. Continue pulling until the anchor is stopped by the grip at the end. The angled grip should be pointing towards the hearing aid. The anchor loop has the correct size when it supports the position of the ear-tip in the ear canal, and the earset sits securely in and on the ear. Take great care to cut off all the excess so that the end of the anchor loop is flush with the small hole and there are no sharp edges. Use the tip of your finger to check for sharp edges. If part of the anchor sticks out through the hole, creating an uneven surface, this may cause irritation of the ear. Now guide the pointed end of the anchor through the lower hole to form a loop. When the loop is the correct size, cut any excess off, leaving only the loop. 36 37 Hearing aid with an open ear-tip Hearing aid with an open ear-tip The earwire is available in different lengths for the right and left ear, respectively. The individual size is printed on the ear-set (see arrow). Red print indicates that it is for the right ear and blue print that it is for the left ear. The ear-set consists of the following parts: 1. Earwire 2. Anchor 3. Open ear-tip 4. Receiver 5. Connector 6. NanoCare wax guard 5. Right/left identification 1. 3. 3. 4. 2. 6. 38 39 Hearing aid with an open ear-tip Placing the hearing aid and open ear-tip Place the hearing aid behind the ear, so that the earwire rests comfortably on the ear, close to your head. Make sure that the anchor is positioned correctly, so that the position of the ear-set is secured. Check at regular intervals that the hearing aid and the ear-set are positioned correctly. Insert the ear-tip in the ear canal while holding the lower part of the earwire. Important The anchor should always be used with the hearing aid with an open ear-tip. If the hearing aid is not secured by the anchor, it can fall off your ear and be lost. 40 41 Hearing aid with an open ear-tip Removing the hearing aid and open ear-tip Remove the hearing aid from its position behind the ear. Cleaning The following cleaning accessories are available for the hearing aid and ear-set. 1. Cloth 2. Brush Carefully pull the ear-tip out of the ear canal, while holding the lower part of the earwire. 1. 2. Contact your hearing care professional if you need additional supplies of cleaning accessories. 42 43 Hearing aid with an open ear-tip The hearing aid Clean the hearing aid with the provided cloth after use. Never use water or cleaning solutions to clean the hearing aid. When the hearing aid is not in use, the battery drawer should be left open, so as to ventilate the hearing aid and allow it to dry. The ear-set Make sure that your ear-set is clean and free of earwax, moisture or the like, otherwise the ear-tip may come off. Never use alcohol or other cleaning solutions to clean the ear-set. The ear-tip If necessary, the ear-tip can be rinsed. Disconnect the ear-tip from the earwire and rinse the ear-tip thoroughly in lukewarm water. Allow it to dry overnight. Never use cleaning solutions to clean the ear-tip. Important: The receiver must never come into contact with water. If dirt has gathered on the receiver, use the small brush to remove it. The earwire Clean the earwire with the cloth after use. Never use water or cleaning solutions to clean the earwire. 44 45 Hearing aid with an open ear-tip Changing the ear-set The ear-set should be changed as required. The life of the ear-set is individual and depends on a number of factors, such as how much the hearing aid is used and the type of earwax. Consult your hearing care professional for advice on how often you should change your ear-set. The ear-tip Pull the ear-tip off the earwire. Place a new ear-tip on the earwire. It is very important to ensure that the ear-tip is firmly secured. For further supplies of ear-sets or if the open ear-tip no longer fits your ear, contact your hearing care professional. 46 47 Hearing aid with an open ear-tip Earwire and ear-tip size The ear-set must fit your ear exactly. It is important to choose the correct earwire length and ear-tip size in order to ensure a good and comfortable fit. Furthermore, to secure the position of the ear-tip in your ear canal, you should use an anchor. The anchor can be trimmed to fit your ear. Your hearing care professional will choose the correct ear-set size and help you trim the anchor. Also see the instructions on how to trim the anchor. At the back of this booklet your hearing care professional can write down the sizes selected for you. Pull the pointed end of the anchor through the upper hole on the receiver located at the end of the earwire. Continue pulling until the anchor is stopped by the grip at the end. The angled grip should be pointing towards the hearing aid. Your ear-set is now ready for use and is placed so that it rests comfortably in your ear. The anchor The anchor is supplied separately from the rest of the earset and can be used in different ways. First it is shown how the anchor can be used without prior trimming: 48 49 Hearing aid with an open ear-tip The anchor can also be trimmed to fit your ear: Pull the pointed end of the anchor through the upper hole on the receiver located at the end of the earwire. Continue pulling until the anchor is stopped by the grip at the end. The angled grip should be pointing towards the hearing aid. The anchor loop has the correct size when it supports the position of the ear-tip in the ear canal, and the earset sits securely in and on the ear. Take great care to cut off all the excess so that the end of the anchor loop is flush with the small hole and there are no sharp edges. Use the tip of your finger to check for sharp edges. If part of the anchor sticks out through the hole, creating an uneven surface, this may cause irritation of your ear. Now guide the pointed end of the anchor through the lower hole to form a small loop. When the loop is the correct size, any excess should be cut off, leaving only the loop. 50 51 Hearing aid with a custom ear-tip Hearing aid with a custom ear-tip The ear-set consists of the following parts: 1. Earwire 2. Receiver (placed inside the custom ear-tip) 3. Custom ear-tip with extraction cord 4. Connector 5. NanoCare wax guard 6. Vent (optional) Important: Never attempt to disconnect the earwire from the custom ear-tip. Right/left identification The earwire is available in different lengths for the right and left ear, respectively. The individual size is printed on the ear-set. Red print indicates that it is for the right ear and blue print that it is for the left ear. The custom ear-tip has ”Widex” printed on it (see arrow). Red print indicates that it is for the right ear and blue print that it is for the left ear. 1. 4. 2. 3. 5. 6. 52 53 Hearing aid with a custom ear-tip Placing the hearing aid and custom ear-tip Insert the custom ear-tip in the ear canal while holding the lower part of the earwire. It may also help to pull the outer ear backwards and upwards with the opposite hand. Place the hearing aid behind the ear, so that the hearing aid and earwire rest comfortably on the ear, close to your head. Removing the hearing aid and custom ear-tip Remove the hearing aid from its position behind the ear. Take hold of the extraction cord and carefully pull the custom ear-tip out of the ear canal. Important Do not pull the earwire to remove your hearing aid. Use the extraction cord. 54 55 Hearing aid with a custom ear-tip Cleaning The following cleaning accessories are available for the hearing aid and ear-set. 1. Cloth 2. Brush 3. Wax removing tool The hearing aid Clean the hearing aid with the provided cloth after use. Never use water or cleaning solutions to clean the hearing aid. When the hearing aid is not in use, the battery drawer should be left open, so as to ventilate the hearing aid and allow it to dry. 1. 2. 3. Contact your hearing care professional if you need additional supplies of cleaning accessories. 56 The ear-set Make sure that your ear-set is clean and free of earwax, moisture or the like. Never use alcohol or other cleaning solutions to clean the ear-set. The earwire Clean the earwire with the cloth after use. Never use water or cleaning solutions to clean the earwire. 57 Hearing aid with a custom ear-tip The custom ear-tip Important: The custom ear-tip, in which the receiver is placed, must never come into contact with water. If dirt has gathered on the custom ear-tip, use the small brush to remove it. You can also clean the outside of the ear-tip with the cloth. If the earwire needs to be replaced Changing the earwire for the custom ear-tip requires special tools and experience. We recommend that you consult your hearing care professional when the earwire needs replacement. Do not attempt to do it yourself. If the custom ear-tip no longer fits your ear, contact your hearing care professional. If your ear-tip is provided with a vent, use the wax removing tool to clean the vent. 58 59 General NanoCare wax guard Changing the NanoCare wax guard The NanoCare wax guard helps protect the hearing aid against earwax. Always use NanoCare wax guards with your hearing aid. Otherwise the warranty for your hearing aid will be void. The NanoCare wax guard system consists of the following parts: 1. Holder 2. Removal hook 3. Wax guard Hearing aid with a closed ear-tip The wax guard can be changed with or without the eartip attached to the earwire. Hearing aid with an open ear-tip Remove the ear-tip from the earwire. Hearing aid with a custom ear-tip Do NOT remove the ear-tip from the earwire. 1. Insert the removal hook into the used wax guard placed in the sound outlet. 2. Pull the wax guard straight out. 1. Closed ear-tip and custom ear-tip 3. 2. NanoCare wax guards come in a carrying case. The wax guard is mounted on one end of the holder. 60 1. 2. 1. 2. Open ear-tip 61 General 3. N ow turn the holder around so that the used wax guard is away from the receiver and the new one is in position to be inserted. After inserting the new wax guard, discard the holder with the used wax guard attached to the removal hook. Never reuse a wax guard. 4. Insert the holder into the opening of the sound outlet and gently press the wax guard onto the receiver. 5. Pull the holder straight out. The new wax guard will automatically dismount from the holder and remain in place. The frequency with which the NanoCare wax guard should be changed varies from one individual to another depending on, for example, the type and amount of earwax produced. 3. If you have any questions regarding your NanoCare wax guard, please contact your hearing care professional. Closed ear-tip and custom ear-tip 4. 5. Open ear-tip 4. 5. 62 Important If the wax guard fits loosely, discard it and insert another. If the wax guard becomes dislodged while the ear-tip is placed in the ear canal, please contact your physician. Do not try to remove the wax guard from your ear canal yourself. 63 General In case of malfunction Problem Potential cause Solution Problem The hearing aid is dead The hearing aid is not turned on Make sure the battery drawer is closed The earwire is broken Contact your hearing care professional The hearing The battery is aid volume is nearly exhausted not powerful The sound outlet enough of the ear-tip is blocked The battery is dead Insert a new battery in or does not work the hearing aid The sound outlet of the ear-tip is blocked Closed ear-tip: Clean the blocked sound bore (see page 30) Open ear-tip: Replace or clean the ear-tip Custom ear-tip: Clean the ear-tip (see page 58) The NanoCare wax Change the wax guard guard is blocked 64 Potential cause Solution Insert a new battery in the hearing aid Closed ear-tip: Clean the blocked sound bore (see page 30) Open ear-tip: Replace or clean the ear-tip Custom ear-tip: Clean the ear-tip (see page 58) The NanoCare wax Change the wax guard guard is blocked Your ear is blocked Contact your ENT by earwax doctor/physician Your hearing may have changed 65 Contact your hearing care professional General Caring for your hearing aid Problem Potential cause The hearing Your ear is blocked aid whistles by earwax continuously The earwire is yellow and stiff The ear-tip is not correctly placed in your ear canal Solution Contact your ENT doctor/physician Contact your hearing care professional Take the ear-tip out and reinsert it The ear-tip fit is too Contact your hearing loose care professional The receiver is not adequately secured in the ear-tip Closed and open ear-tip: Replace the ear-tip. If the problem persists, contact your hearing care professional Custom ear-tip: Contact your hearing care professional The receiver is inserted in the wrong hole Closed ear-tip: Remove the ear-tip and insert the receiver as illustrated on page 33. 66 With proper care, your hearing aid will give you consistent reliable service. Here are some things you can do to prolong the life of your hearing aid: • Switch your hearing aid off when it is not in use. Should you not use it for several days, take out the battery. • Treat the hearing aid as the valuable object it is: with care. When the hearing aid is not in use, keep it in its case in a cool, dry location where it cannot be reached by children or pets. • When not in use, do not expose the hearing aid to extreme heat or high humidity. • In environments with high humidity, a Widex drying kit may be used daily to reduce the amount of moisture inside the hearing aid. See the instructions enclosed with the Widex drying kit. 67 General • Do not wear your hearing aid in the shower or swimming or when using a hair dryer, perfume or other sprays. • Never try to open or repair the hearing aid yourself. • Do not wear your hearing aid during x-ray, MR scans, CT scans, short-wave diathermy, or similar radiation treatments and never place your hearing aid in a microwave oven. These are some of the types of radiation that can damage your hearing aid. Radiation from, for example, room surveillance equipment, burglar alarms and cellular telephones is weaker and will not damage the hearing aid. • Widex hearing aids are not certified for use in mines or other areas with explosive gases. • To maintain the proper shape of the ear-set, be careful not to twist or squeeze it out of shape when your hearing aid is placed in the case. 68 Good advice • The use of hearing aids increases the risk of accumulation of earwax. Contact your physician/ENT doctor if you suspect that a plug of earwax has accumulated in your ear. Earwax may not only reduce your own hearing but also the effect of the hearing aid considerably. It is a good idea to ask your physician to clean your ears a couple of times a year. • Please be sure to keep the hearing aid and its parts and accessories out of the reach of children, who might place them in their mouths. Also keep batteries out of children’s reach and discard used batteries carefully. Do not change batteries in front of children and do not let them see where you keep your supply. • Batteries are very small and can easily be mistaken for pills or the like. Never put a battery or hearing aid in your mouth for any reason as you may risk swallowing it. In case of ingestion, contact your physician immediately. 69 General • The hearing aid will not restore normal hearing but can help you make best possible use of your remaining hearing ability. However, you should be aware that it takes time to get used to a new hearing aid and new sounds. • The hearing aid is made of modern non-allergenic materials. Still, in rare cases skin irritation can occur. If you notice skin irritation in or around your ear or ear canal, contact your hearing care professional. • Please be aware that the use of any type of hearing aid may involve a slightly increased risk of infection in the ear canal. An infection can arise as a result of inadequate ventilation of the ear. Therefore, we recommend that you remove the hearing aid and earset from your ear at night to allow the ear canal to be ventilated. Make sure that you clean and inspect your hearing aid and ear-set as required. If an infection occurs, you should seek medical attention and contact your hearing care professional for advice on how to disinfect the various hearing aid parts. Do not under any circumstances use alcohol, chlorine or similar substances. Your hearing aid (To be filled out by the hearing care professional) Date: ________________________ Battery size: __________________ Ear-set: ❑❑ Closed ear-tip ❑❑ Open ear-tip ❑❑ Custom ear-tip Ear-tip size: Left_________ Right_ ________ Earwire size: Left_________ Right_ ________ Listening programs Chosen program position Master Acclimatisation Music TV Comfort Audibility Extender Zen 70 71 ¡9 514 0126 001r¤ ¡#01v¤ Printed by HTO / 2009-05 9 514 0126 001 #01