Calendar 2016

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2016
IBABC Education
Calendar 2016
AL = All lines PL = Personal Lines CL = Commercial Lines T = Technical credit
Unless otherwise specified on the IBABC website, morning (AM) seminars are held 9 am to noon;
afternoon (PM) seminars are held 1 to 4 pm; all-day seminars are held 9 am to 4 pm.
Please visit www.ibabc.org for times, prices and venues.
Insurance Solutions for Residential
Condo Unit Owners
Personal Lines
Green Acres: An Introduction to Farm Insurance
Jo Anne Mitchell
In this interactive web broadcast, you’ll
learn about the different kinds of residential strata units found in B.C. and
NEW!
Jo Anne Mitchell
Learn about the unique coverage needs
arising from both the personal and
business aspects of farms. Identify the
exposures the various types of farm present to property and liability losses; learn
the differences between full-time and
hobby farms, and explore the products
required to adequately insure both kinds
of enterprises.
how to properly insure them. Develop the
skills you need to help your condo clients
understand their insurance needs and
make informed insurance decisions.
PL 2T 30 Mar, AM Web Broadcast
26 Oct, AM Web Broadcast
HOT TOPIC
Looking for learning on specific topics? Choose from CE seminars,
online offerings and BC Broker HyperArticles™. Over the next few
pages, the “Hot Topic” boxes list accredited learning options to be
found in the classroom and online. The list of education offerings
under each topic is by no means exhaustive. Check out the full lists
at www.ibabc.org > Continuing Education. In addition, BC Broker
magazine keeps the industry informed on all the leading issues. Go
to www.ibabc.org and click on the magazine cover image to access
the Digital Edition, where you can search by keyword and read
online. Articles can be printed, shared or saved to your computer
for offline reading. Each edition of BC Broker introduces a new
HyperArticle. The entire library of HyperArticles is available online;
CE credits are earned on completion of the article’s online quiz.
PL 6T 19 Apr, All day Kelowna
20 Apr, All day Abbotsford
How to Complete the Personal Lines
Application
Debra Fitzsimmons
This all-day seminar provides the steps
for fully and correctly completing the
CSIO Habitational application as it
relates to homeowners, strata, tenants,
rented dwelling (landlord) and seasonal
dwelling policies, while also covering
company underwriting considerations
and the importance of risk assessment
and selection.
PL 6T 20 Oct, All day Burnaby
NEW!
Jo Anne Mitchell
Identify coverage deficiencies within the
habitational policy, and determine when
a home-based business endorsement
is suitable and when a full commercial
policy is required. Learn about coverage
options, and discuss the use of a survey to
assess the risks associated with homebased businesses.
PL 2T 26 Oct, PM Web Broadcast
18 February 2016 BC BROKER
©Thinkstockphotos.ca/Ryan McVay
The Insurance Needs of Home-based Businesses
www.ibabc.org
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HOT TOPIC
Personal Lines Case Studies
NEW!
Brandi Anfield
When assessing a new risk for a client,
there’s a lot of information to collect and
review. In this highly interactive seminar,
you’ll look at a variety of potential client
scenarios and then review the exposures
and risks presented. You’ll take all the
information at hand to make coverage
recommendations.
Habitational
•Insurance Needs of Home-based
Businesses CE, H, OLC
•Residential Electrical Fire Hazards
– What Brokers Need to Know CE
•The Scoop on Sewer Backup CE
•Solid Fuel Heating Appliances
– An Insurance Perspective CE
•Hot! Hot! Hot!
– Wood-burning appliances H
•Water Damage
– Causes, Effects and Coverages CE
PL 6T 31 Mar, All day Victoria
21 Apr, All day Burnaby
Mining the Gold of Your Personal
Lines Business
Edith Strauss
When you’re working with personal lines
clients, there are always unexpected
exposures. Uncover those hidden risks. In
this webinar, learn proper risk exposure
identification, how to anticipate clients’
future needs, and how to maximize client
service by applying good contact management skills.
•Valuation! Valuation! Valuation! CE
•Electrical Risks in Older Homes
Explained H
•Home Construction from the
Bottom Up H
•House Rules
– Residential Building Codes H
•House Styles
– Stepping Outside the Box H
•Nobody’s Home
– Court Decisions about Vacancy H
CE = Continuing Education Seminar H = HyperArticle OLC = Online Learning Centre
PL 2T 13 Apr, AM Web Broadcast
NEW!
Evan Miles and Kyle Sigouin
Starting with the reporting of a claim,
you’ll examine standard operating
procedures and the roles for all parties
involved. Delve into the reasons why
seemingly simple claims can turn into
nightmares for insureds, and learn why
client expectations have become so great
and how the industry contributed to
them.
PL 3T 16 Mar, AM Web Broadcast
Residential Electrical Fire Hazards
– What Brokers Need to Know NEW!
Brian Cook of PowerCheck
Identify the electrical hazards that cause
residential fires. Topics covered include
knob-and-tube wiring, aluminum wiring, circuit breakers, panelboards and
non-professional repairs that put them
at increased risk of electrical fire. Learn
about the repair solutions available to
clients, so you can advise them on how to
reduce their risks.
©Thinkstockphotos.ca/Ingram Publishing
Property Claims Exposed
loss customer service.
PL 2T 30 Mar, PM Web Broadcast
Solid Fuel Heating Appliances
– An Insurance Perspective
NEW!
Jo Anne Mitchell
All wood-burning appliances require extra
care and handling. In this webinar, you’ll
discover the many types of solid-fuel
heating appliances including wood, pellet
and biomass units, and learn about the
installation, operation, maintenance and
insurance concerns for each appliance.
PL 2T
3 Feb, PM Web Broadcast
PL 2T 16 Mar, PM Web Broadcast
The Scoop on Sewer Backup
Jo Anne Mitchell
Sewer backup and basement flooding
represent a large portion of the $1.7 billion insurers pay in water-damage claims
each year. Determine which forms of water damage are insurable, which are not,
and the coverages available. Learn risk
mitigation techniques and the broker’s
obligations regarding coverage and postwww.ibabc.org
BC BROKER February 2016 19
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Travel Insurance Coverage Comparison
NEW!
Laura Knight
Help your customers understand the
complexities of travel insurance. Explore in detail eligibility requirements,
pre-existing conditions, exclusions and
coverage clauses using examples from
three popular travel insurers and receive
a comparison table for ongoing reference.
You’ll also look at the additional coverage
options each insurer offers.
PL 3T 18 Feb, AM Burnaby
18 Oct, AM Victoria
3 Nov, AM Kelowna
The Underwriting Broker
– Personal Lines
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Water Damage NEW!
– Causes, Effects and Coverages
Kyle Sigouin, Evan Miles and Diven Yeung
Water-damage exclusions can cause financial difficulties for your clients. Learn
about the most common damage and
claims scenarios and, through eye-opening statistics, gain an understanding of
just how much damage water can do to a
home. You’ll discuss the policy coverages
that respond, the exclusions, and the best
loss prevention methods.
PL 6T 16 Feb, All day Burnaby
6 Apr, PM Web Broadcast, Pt 1
13 Apr, PM Web Broadcast, Pt 2
(3 Credits each for Parts 1 and 2)
NEW!
Brandi Anfield
This seminar examines what it means
to be a front-line underwriter. Through
discussions and demonstrations, learn
how to qualify a variety of personal risks.
You’ll learn how to overcome client objections regarding repairs as well as what
risks are desirable and what factors either
limit or prevent available coverage.
PL 3T 20 Oct, AM Nanaimo
Online Learning Centre
• All About Boats and Pleasure Craft &
Yacht Insurance, 4T
• An Introduction to Farm Insurance, 3T
• Focus on Personal Umbrella NEW!
Liability, 2T
• Homeowners Property Coverages, 3T
• How to Complete the Personal Lines
Application, 6T
• How to Read and Interpret NEW!
Personal Liability Wordings, 3T
HOT TOPIC
Disasters
•Weather-related Insurance Trends:
Is Climate Change To Blame? CE
•Don’t Let a Natural (or other)
Disaster Turn into an Insurance
Disaster CE
•Environmental Risks and Coverages
– What’s In and What’s Out CE
•Earthquake! CE
•Business Interruption Insurance
– The Essentials CE
•Risk Management and Disaster
Recovery for Commercial Lines CE
•Water Damage: the Next Big Thing OLC
•Rising Water H
CE = Continuing Education Seminar OLC = Online Learning Centre H = HyperArticle
• How to Read and Interpret NEW!
Personal Property Wordings, 3T
• Insuring Home-based Businesses, 2T
• Insuring Owners and Occupiers of
Strata and Life Leases. 2T
• Other Personal Lines Property Forms,
Miscellaneous Floaters and Endorsements, 3T
• Personal Automobile Insurance Coverages – The Basics, 3T
• Personal Liability Insurance and the
Law, 3T
• Residential Construction and Insurance
to Value, 4T
• Travel Insurance, 3T
HyperArticles™
• Bon Voyage? – Travel Insurance, 1T
• Electrical Risks in Older Homes
Explained, 2T
• Home Construction from the Bottom
Up, 1T
• Hot! Hot! Hot! – Wood-burning
Appliances, 1T
• House Rules – Residential Building
Codes, 1T
• House Styles – Stepping Outside the
Box, 2T
• Insuring Condominium Units, 1T
• Let’s Talk a Little Business
– Home-based Business Insurance, 1T
• Light Truck, Heavy Trailer, 1T
• Nobody’s Home – Court Decisions about
Vacancy, 1T
• Strata Round-up, 1T
• Take an Umbrella – Personal Liability
Umbrella Insurance, 1T
• The Bare Necessities – A Primer on Bare
Land Stratas, 1T
• Water Damage: the Next Big Thing, 2T
• Yacht Insurance Part 1: Safe Harbours
for Your Boating Clients, 1T
• Yacht Insurance Part 2: Chart the Right
Course, 1T
Commercial
Lines
Anatomy of a Commercial
Package Policy
Jo Anne Mitchell
Sponsored by Wawanesa Insurance
Perform an in-depth analysis of a commercial package policy, and explore the
base coverages (property and liability)
and typical package coverage features,
including tenant’s leasehold improvements, bylaws, equipment breakdown,
business interruption, professional fees
and more. Includes risk management
and selling tips.
20 February 2016 BC BROKER
www.ibabc.org
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Note: Thanks to generous sponsorship
by Wawanesa Insurance, this seminar
includes lunch for all participants!
CL 6T 8 Mar, All day Victoria
9 Mar, All day Burnaby
10 Mar, All day Abbotsford
Business Interruption Insurance
– The Essentials
Renate Mueller
This interactive workshop will explain all
aspects of the Gross Earnings and Profits
forms, and what to look for on an ‘income
statement’ to establish amounts of
insurance. Also covers the basics of loss
settlements and other important features
of the wordings. Please bring a calculator
to this seminar.
CL 6T 23 Feb, All day Burnaby
13 Oct, All day Kelowna
Commercial Lines NEW!
- Coverage Placement and Case Studies
Laura Knight
This seminar focuses on several small to
medium-sized retail risks with varying
property, liability and business interruption exposures. You’ll review and analyze
the risks, discuss their obvious insurance
coverage needs, and explore less-obvious
www.ibabc.org
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HOT TOPIC
coverage solutions that you may not
normally think about.
Legal
CL 3T 18 Feb, PM Burnaby
18 Oct, PM Victoria
3 Nov, PM Kelowna
Construction Liability – Coverages and Cases
NEW!
Krista Prockiw
An update on construction-liability case
law involving: claims-made vs. occurrence in E&O policies; overlapping concurrent and consecutive policies; “known
losses” under the IBC 2100 form; duty to
defend vs. obligation to indemnify; exclusions for “faulty design” or “workmanship”, and bars to subrogation against
project participants.
CL 3T
5 Apr, PM Burnaby
Contractor’s CGL versus Wrap-up Liability Insurance
•Lessons in Liability and the Law CE
•The Amazing History of Tort
Liability (The Snail in the Bottle) CE
•Current Coverage Controversies: Insurance Case Law Update CE
•Defamation, Misrepresentation,
Civil Litigation
– Coverages and Law CE
•Specialty Liability Case Studies CE
•Nobody’s Home
– Court Decisions about Vacancy H
CE = Continuing Education Seminar H = HyperArticle NEW!
Edith Strauss
The liability risks of general and specialty contractors are often substantial
and complex. Learn about the commercial general liability (CGL) coverages
and limitations that affect contractors,
and how wrap-up liability insurance
adds an important layer of protection
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Filling the Gaps in CGL CoverageNEW!
L ynette Cappis of DAS Canada
not offered by the CGL.
CL 2T 16 Nov, AM Web Broadcast
Cyber Risks and Anti-Spam NEW!
Legislation – Overview and Risk
Management Techniques
Karen MacWilliam
This seminar focuses on the nature of
cyber risks, how coverage responds, and
some of the risk management techniques
you need to consider. Gain an overview of
various coverage forms currently offered,
and look at Canada’s anti-spam legislation and interrelated privacy legislation
as they relate to risks and insurance
coverage.
CL 3T 1 Mar, PM Burnaby
3 Mar, PM Kelowna
29 Nov, PM Victoria
While the commercial general liability
policy provides comprehensive coverage,
some gaps exist: legal risks, including employment disputes, certain legal defenses,
legislation adherence, property protection, employee injury, business licensing,
and contract disputes. Learn about coverage available through DAS Canada.
CL 2T
6 Apr, AM Web Broadcast
Financial Statements for the
Commercial Broker
Renate Mueller
A client’s financial statements often
include essential data for assessing risk,
such as calculating accurate business
interruption coverage limits and hidden
HOT TOPIC
Privacy
Privacy Compliance – How to Protect Your Brokerage OLC
Incidents of privacy breach are on the rise, and statutes and minimum guidelines are
constantly evolving. Brokers need to stay abreast of privacy requirements and keep
their clients and brokerages safe. These online modules (total 7T) cover:
•How to keep your brokerage com- •Privacy issues related to cloud
pliant with PIPEDA
computing
•The “10 Privacy Principles” outlined •How to manage marketing emails to
by the Office of the Privacy Comcomply with Canada’s new anti-spam
missioner of Canada
legislation
•How to develop and implement a
•How to keep credit-card-holder
privacy breach management policy
information safe and secure
•Cyber liability and how to prevent
Also:
cyber breaches
•Cyber Risks and Anti-spam Legislation
•Privacy and social media
– Overview and Risk Management
•The privacy implications of employTechniques CE
ees working outside the office and
•Pillars of Strength: Managing Data
personal device usage
Backups H
CE = Continuing Education Seminar OLC = Online Learning Centre H = HyperArticle
property and liability exposures. Learn
how to interpret financial statements
and key formulas such as Earnings Before
Interest, Tax, Depreciation and Amortization (EBITDA).
CL 3T 12 Apr, PM Burnaby
To Infinity and Beyond – How to
Enhance Your Technical Expertise
Karen MacWilliam
Learn the technical skills that will take
you from being ordinary to extraordinary,
plus the what and how of acquiring the
new skills that will set you apart from the
pack. Also learn how to properly communicate technical information to clients,
how to simplify the underwriting process,
and how to add value as a claims advocate.
CL 3T 30 Nov, PM Burnaby
Getting Started in Commercial NEW!
Lines – 4-part Series
Jo Anne Mitchell
If you’re new to commercial lines, or
looking for the knowledge to make the
transition to commercial as quickly and
smoothly as possible, this new webinar
series is a must. Apply what you learn
right away!
Attendance in all four webinars is not
mandatory, but highly recommended.
12T total.
Module 1 – Commercial Risk Assessment
Using the CSIO Commercial Application
Explore risk management concepts and
methods to assess a commercial risk using key sections of the CSIO commercial
application. You’ll also investigate commercial liability exposures.
CL 3T
3 Feb, AM Web Broadcast
Module 2 – Commercial Building Construction and Property Protection Systems
Review the basics of commercial building construction and insurance-to-value
concerns.
CL 3T 10 Feb, AM Web Broadcast
Module 3 – Introduction to Commercial
Property Wordings
Gain knowledge of commonly used commercial property wordings.
CL 3T 17 Feb, AM Web Broadcast
Module 4 – Introduction to Commercial
Liability Including the CGL Policy
Provides a grounding in commercial
property and liability coverages.
CL 3T 24 Feb, AM Web Broadcast
How to be a Commercial Lines
“Super Broker”
Nick Batistic
Regardless of the size of commercial accounts you handle, you must constantly
22 February 2016 BC BROKER
www.ibabc.org
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CL 6T 3 Nov, All day Nanaimo
17 Nov, All day Burnaby
Mechanical Breakdown InsuranceNEW!
Len Bosch
In this seminar, you’ll look at the various types of risks that need Mechanical
Breakdown (formerly Boiler and Machinery) coverage. Investigate common
hazards, indirect damage and extensions of coverage available. Discuss
how mechanical breakdown relates to
commercial, course-of-construction and
high-end homeowner risks.
CL 3T 25 Feb, AM Burnaby
Miscellaneous Commercial
Endorsements
2016
Office
CL 3T 5 Apr, PM Cranbrook
14 Apr, PM Victoria
21 Apr, PM Prince George
•Calculating the Cost of Workplace
Conflict H
•Eight Organizational Changes that
Pose the Greatest Risk of Employee
Conflict H
•Manage Differences to Improve
Office Relationships H
•Employee Dishonesty
– A Costly Affair for a Business OLC
Miscellaneous Commercial
NEW!
Lines Coverage
Laura Knight
Explore the ins and outs of the miscellaneous coverage forms available to
insure commercial risks. This will include
policies for bailees and contractors and
coverages related to transportation,
crime and business interruption. You’ll
also delve into some of the floaters and
endorsements available for these policies.
H = HyperArticle OLC = Online Learning Centre
CL 3T 5 Apr, AM Cranbrook
14 Apr, AM Victoria
21 Apr, AM Prince George
NEW!
Laura Knight
Review exclusions and endorsements of
commercial property policies. Take an
in-depth look at the more common endorsements, including earthquake, flood
and glass coverage, plus some of the less
HOT TOPIC
common exclusions, including valuable
papers and records, the consequential
loss-assumption clause and the furriers’
and jewellers’ blocks. Problematic Commercial Cases NEW!
and Coverages
Krista Prockiw
In this seminar, you’ll take an in-depth
look at some interesting commercial
cases that have left a few brokers shaking their heads. You’ll examine a variety
©Thinkstockphotos.ca/shironosov
evolve or you’ll find success harder to
come by. Join this in-depth seminar for
an open dialogue and direct tips from a
senior, highly successful commercial producer. Learn how to be a better and more
effective commercial lines broker.
E DUCATIO N
Aviva
Protection from overland water damage
– brought to you first by Aviva*
Water is beautiful.
Until it isn’t.
Heavy rains
Spring run-off
Overflow from
lakes and rivers
Find out more.
Talk to your Aviva Business Development Team.
Aviva, proud Canadian partner to 1500 independent brokers from coast to coast
avivapartner.ca
Insurance | Home | Auto | Leisure & Lifestyle | Business | Surety
* Aviva and the Aviva logo are trademarks used under license by the licensor.
www.ibabc.org
BC BROKER February 2016 23
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of strange commercial lines cases, including those involving business auto,
tenants, improvements and betterments, the margin clause, ordinance or
law, and more.
CL 3T
4 Feb, PM Kelowna
3 Mar, PM Burnaby
8 Nov, PM Victoria
Professional Liability – Who Needs It
and Who Writes It
Renate Mueller
This seminar will help you evaluate a
client’s need for professional liability
insurance, and will provide you with a
review of the current markets for it. You’ll
also learn how to effectively identify
home-based business clients who are ex-
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posed to professional liability but are not
protected. Includes several case studies
and wording comparisons.
CL 3T 12 Apr, AM Burnaby
Restaurant Risks – Commercial Cooking
NEW!
Kimberly Douglas of RMS
Take an in-depth look at the restaurant
risk from a commercial property-inspection perspective. Learn how inspectors
look at both the front and back of house.
Investigate the fire and life safety and
special hazards requirements in the
applicable codes, and hear the recommendations that inspectors make most
frequently.
CL 2T
7 Apr, PM Burnaby
HOT TOPIC
Hone your skills
Retail and Realty Risks
NEW!
Kimberly Douglas of RMS
Learn how commercial property inspectors assess retail and realty risks. In the
retail portion, you’ll focus on occupancy,
fire and life safety, premises liability and
target commodities with regard to crime
protection and coverage. In the realty
portion, you’ll look at fire and life safety
and the potential for crime and water
damage.
CL 2T
7 Apr, AM Burnaby
Risk Management and Disaster NEW!
Recovery for Commercial Lines
Edith Strauss
How ready are you to respond to a huge
number of disaster-related claims? And
how ready are your commercial lines
clients? Learn how to create a reliable
contingency plan for your brokerage. To
enhance your services to your commercial
clients, you’ll receive a disaster planning
template.
Personal lines
CL 2T 12 Oct, AM Web Broadcast
•The Magic of the Statutory Conditions CE •How to Complete the Personal Lines
•The Language of Insurance CE
Application CE
•The Underwriting Broker
•Mining the Gold of Your Personal Lines
– Personal Lines CE
Business CE
•Personal Lines Case Studies CE
•You had me at “Application” H
Risk Recognition – Casualty
Commercial lines
•Getting Started in Commercial Lines
– 4-part Series CE
•How to be a Commercial Lines
“Super Broker” CE
•Problematic Commercial Cases and
Coverages CE
•To Infinity and Beyond
– How to Enhance Your Technical
Expertise CE
•Professional Liability
– Who Needs It and Who Writes It CE
•Financial Statements for the Commercial
Broker CE
•Risk Recognition – Casualty CE
•Risk Recognition – Property CE
•Special Hazards
– Exposures for Commercial Risks CE
•At Renewal Time, Opportunity Knocks H
CE = Continuing Education Seminar H = HyperArticle
NEW!
Nick Batistic
You’ll explore ways of combining a
comprehensive casualty risk-exposure
checklist with an enquiring mind. You’ll
also apply the right mix of discipline,
methodology, and knowledge of business operations and coverage wordings to
boost your level of competence and client
service. Come prepared for discussion
and challenge!
CL 3T 18 Feb, PM Victoria
7 Apr, PM Kelowna
14 Apr, PM Burnaby
Risk Recognition – Property
NEW!
Nick Batistic
Clients come to brokers expecting expertise and knowledge. How do brokers develop the ability to recognize commercial
property risk exposures? This seminar
explores ways of assessing property risks
and making recommendations to clients
using your knowledge of business operations and coverage wordings.
©Thinkstockphotos.ca/Ingram Publishing
CL 3T 18 Feb, AM Victoria
7 Apr, AM Kelowna
14 Apr, AM Burnaby
Special Hazards NEW!
– Exposures for Commercial Risks
Kimberly Douglas of RMS
Managing special hazards – grease-laden
cooking, storage of flammable liquids
and compressed gases, welding, dust collection – requires a solid understanding
of current Code requirements and best
24 February 2016 BC BROKER
www.ibabc.org
CO NTINUING
ED UC ATION
HOT TOPIC
Strata
•Insurance Solutions for Residential
Condo Unit Owners CE
•The Condominium Conundrum:
Insurance for Strata Properties CE
•The Intricacies of Strata Insurance
and Strata Claims CE
•Insuring Owners and Occupiers
of Strata and Life Leases OLC
•Strata Round-up H
•The Bare Necessities
– A Primer on Bare Land Stratas H
•Liability Insurance for Strata
Corporations H
CE = Continuing Education Seminar OLC = Online Learning Centre
H = HyperArticle 2016
material bonds, including a case study
of the proper process to follow when a
client requests one of these bonds. Learn
about the common application errors
that could cause a delay in a bond being
issued, and ways to ensure that surety
bonds are issued in a timely manner.
CL 3T 25 Feb, PM Burnaby
Transportation Risks and Insurance
NEW!
Edith Strauss
The limited liability of transporters for
property in their care, custody or control
can create a significant financial risk
for the cargo owners, your commercial
clients. Learn how to determine your
clients’ transportation risks, how bills of
lading are used, and examine the appropriate policies for the types of conveyances used by your clients.
CL 2T 23 Mar, AM Web Broadcast
©Thinkstockphotos.ca/hikesterson
Online Learning Centre
practices. In this seminar, come to grips
with four classes of risk: restaurants, auto
body/repair shops, woodworking and
manufacturing.
CL 2T 22 Mar, AM Burnaby
Specialty Liability Case Studies
Krista Prockiw
In this seminar, you’ll take an in-depth
look at specialty liability cases and
coverage in commercial lines, including
U.S. products exposures, liquor liability,
umbrella, professional liability, hazardous materials, pollution and more.
CL 3T
5 Apr, AM Burnaby
The Surety Process
NEW!
Len Bosch
This seminar provides a detailed overview of bid, performance, labour and
www.ibabc.org
• Additional Commercial Property Forms
– Dealing with Policy Exclusions and
Broadening On-premises Coverage, 4T
• Additional Commercial Property Forms
– Insuring Off-premises Exposures, 1T
• Business Interruption Insurance, 6T
• Business Interruption Insurance
– An In-depth Study, 6T
• Commercial Automobile Exposures, 3T
• Commercial Building Construction, 3T
• Commercial General Liability
– Additional Policy Sections, 2T
• Commercial General Liability
– Miscellaneous Policy Forms, 1T
• Commercial General Liability
– The Policy Form, 5T
• Commercial Liability
– A Legal Perspective, 3T
• Commercial Property Insurance – Policy
Forms: Commercial Building, Equipment and Stock Broad Form, 3T
• Commercial Property Insurance – Policy
Forms, Commercial Package Policies, 1T
• Commercial Property Insurance – Policy
Forms: The Declarations Page, 1T
• Commercial Property Insurance – Policy
Forms: The Named Perils Form, 1T
• Crime Insurance, 6T
• Effective Commercial Lines Account
Renewal Plans, 3T
• Excess Liability and Umbrella Coverages,
Wherever you
are...
Whenever you
need them...
HyperArticles
TM
To start your
HyperArticleTM
subscription today go to
www.ibabc.org
and click on
Careers & Education.
2T
• How to Complete Commercial Lines
Applications, 3T
• How to Read and Interpret Commercial
Liability Wordings, 3T
• How to Read and Interpret Commercial
Property Wordings, 3T
• Introduction to Commercial Property
www.ibabc.org
BC BROKER February 2016 25
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Insurance – Commercial Property
Defined, 2T
• Introduction to Commercial Property
Insurance – Commercial Property
Insurance Policies, 4T
• Marine and Aviation Insurance, 3T
• Miscellaneous Commercial Property
Forms – Bailee’s Insurance and Inland
Transport, 2T
• Miscellaneous Commercial Property
Forms – Contractor’s Insurance and
Specialized Dealer’s Policies, 2T
• Risk Management Basics, 3T
• Surety Bonds, 3T
• The New Commercial General Liability
Form – Part 1, 2T
• The New Commercial General Liability
Form – Part 2, 2T
• The New Commercial General Liability
Form – Part 3, 3T
• Underwriting Commercial Property
Insurance, 3T
• Wrap-up Liability Insurance, 1T
HyperArticles™
• An Introduction to Receivables Insurance, 1T
• At Renewal Time, Opportunity Knocks,
1T
• Cyber Risks – An Insurance Perspective,
1T
• Degrees of Loss – Economic Loss, 1T
• Employee Dishonesty – A Costly Affair
for a Business, 1T
• Legal Action – Legal Expense Insurance,
1T
• The Not-So-Obvious Risks of Not-forProfit D&O Liability, 1T
• The Relevance of Extra Expense Insurance, 1T
• Surety Bonds – Who Needs Them?, 1T
• Taking Care of Business Interruption, 1T
• What Does a CGL Policy Cover After
Progressive Homes?, 1T
• Wrap It Up – Wrap-up Insurance, 2T
All Lines
E DUCATIO N
2016
Brokers Errors and Omissions Loss Control Seminar
Dave Anderson, Mike Russell et al.
Available to IBABC members only, this seminar provides proven, practical techniques
to help protect your brokerage from loss resulting from E&O claims. Attendance
qualifies you for a 10% discount on your next renewal under the members’ E&O
Program, which is required every three years.
AL 4T 11 Feb, AM Burnaby
NOTE: If your brokerage is looking to qualify for the 10% premium discount on your IBABC
members’ Errors & Omissions insurance, the Loss Control seminar requires that a combination of the following broker personnel attend (effective January 2016):
BROKERAGE STAFF SIZE
NUMBER
REQUIRED
1 to 4
1
1 each
2
POSITION IN BROKERAGE
Management, or
Outside Sales and CSR, or
In total from Inside Sales or CSR
5 to 10
2
1 each
3
4
Management, or
Management and Outside Sales, or
1 Management or Outside Sales and 2 in total
from Inside Sales or CSR, or
In total from Inside Sales or CSR
11 to 25
3
3
4
6
Management, or
Management and Outside Sales in total, or
1 from Management and 3 in total from Sales or CSR, or
In total from Inside Sales or CSR
26 to 50
4
4
7
10
Management, or
Management and Outside Sales in total, or
2 from Management and 5 in total from
Sales or CSR, or
In total from Inside Sales or CSR
> 50 with single
5
office location
6
10
12
Management, or
Management and Outside Sales, or
2 from Management and 8 in total from Sales or
CSR, or
In total from Inside Sales or CSR
> 50 with multiple
Manager or CSR from each branch office.
office locations
Head Office
to qualify as
above PLUS
The Amazing History of Tort NEW!
Liability (The Snail in the Bottle)
The Condominium Conundrum:
Insurance for Strata Properties
Current Coverage Controversies: Insurance Case Law Update
AL 2T 18 May, AM Web Broadcast
AL 3T
AL 2T 25 May, PM Web Broadcast
Edith Strauss
This webinar starts with a short online
video of the landmark case Donaghue
v. Stevenson, the “Snail in the Bottle”
case. Learn about the sweeping changes
this case brought to the legal liability of
private individuals and businesses and
how it continues to influence bodily
injury and property-damage exposures
and settlements.
26 February 2016 BC BROKER
Krista Prockiw
You’ll review the Strata Property Act and
recent court decisions to examine the
legal obligations of the developer, strata
corporation, unit owner and strata council. Discuss the act’s specific provisions
regarding overlapping coverages, waivers
of subrogation, responsibilities for payment of deductibles, and more.
4 Feb, AM Kelowna
3 Mar, AM Burnaby
8 Nov, AM Victoria
Krista Prockiw
Anticipated topics, dependent on court
decisions, will include: ownership, use or
operation of motor vehicles; coverage and
exclusions for pollution claims; intentional or criminal acts and injuries; duty
to defend vs. obligation to indemnify;
misrepresentation and non-disclosure
in policy applications; brokers’ E&O
exposures.
www.ibabc.org
Glass
Insurance
Accidental Glass Breakage Insurance
for Commercial and Residential Dwellings.
Premiums starting as low as $40 annually.*
Why use
Reliance Glass Coverage?
GLASS COVERAGE
• Reliance Glass is Canada’s largest stand-alone glass insurance provider.
Reliance Glass has its own glass distribution, manufacturing and installation
companies, which enables it to provide extremely competitive glass insurance
premiums with prompt claim service.
• Glass claims can be reported 24/7 directly to Reliance Glass.
• Glass premiums will not increase in the event of a glass claim.
• Glass claims are not reported to any insurance claim tracking system which
enables policyholders to maintain their Residential or Commercial Insurance
claim-free discount in the event of a glass claim.
• Policies can be quoted, bound and issued online by licensed insurance brokers
within minutes.
Underwritten by:
For more information, please visit www.relianceglass.ca 1-888-633-8580
5744 - 198th Street Langley, BC V3A 7J2
*Restrictions apply. Please read glass policy terms and conditions.
C ONTINUIN G
Defamation, Misrepresentation, NEW!
Civil Litigation – Coverages and Law
Krista Prockiw
In this seminar, you’ll take an in-depth
look at defamation (libel and slander),
misrepresentation and liability defense
issues in personal and commercial lines
insurance, including legal cases that
illustrate problems that can occur, how
they impact clients’ insurance coverage
needs, and how coverage does and does
not apply.
AL 2T 23 Nov, AM Web Broadcast
Don’t Let a Natural (or other) Disaster Turn into an Insurance Disaster
Karen MacWilliam
Explore the coverage and exclusions
relevant to such disasters as: flood, earthquake, hail damage, forest fire, data/
privacy breach, pollution event, class action litigation, and more. Discuss policy
features and exclusions and the role of
governments in providing aid. Review the
role of the broker as advocate, and how to
avoid E&O mistakes.
AL 3T
2 Mar, PM Nanaimo
Environmental Risks and Coverages
– What’s In and What’s Out
Karen MacWilliam
Learn about the exposures to environmental loss that individuals and organizations are likely to face. Discuss the
common insurance exclusions and look
at the available insurance and risk control
solutions for these exposures. Review
sample policy clauses and ensure that you
have offered appropriate coverage limits
to your clients.
AL 3T
2 Mar, AM Nanaimo
Earthquake!
UPDATED!
Nick Batistic Have you done everything you can do to
help your clients understand their earthquake risks and options? This seminar
not only looks at traditional aspects of
earthquake insurance, but also looks
at post-disaster reconstruction costs.
Also included is a discussion of recently
updated Vancouver bylaws regarding
seismic building construction.
AL 2T 24 Feb, PM Web Broadcast
The Intricacies of Strata Insurance
and Strata Claims
Evan Miles and Alex Eged
You’ll get a thorough insight into property and liability claims of strata properties: the types of claims most often seen
and how they’re handled or mishandled.
Includes an update of brokers’ E&O
28 February 2016 BC BROKER
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2016
cases, the Strata Property Act, the strata
council’s D&O coverage needs, and the
practical considerations relating to strata
claims-handling.
AL 3T 23 Mar, PM Web Broadcast
Lessons in Liability and the Law NEW!
Krista Prockiw
Gain a deeper understanding of the
Canadian legal system and how it relates
to liability insurance. Define negligence,
duty of care and reasonable conduct;
identify types of liability and available
defenses; determine available coverages
for various liability exposures and discuss their basic underwriting considerations.
AL 2T 25 May, AM Web Broadcast
The Magic of the Statutory Conditions
NEW!
Karen MacWilliam
Revisit the statutory conditions and
explore them as they relate to the day-today placing of insurance. The discussion
with include a review of the statutory
conditions themselves, their place in the
Insurance Act, and their implications and
role in claims denials, case law, the duties
of insurance professionals, and E&O
claims.
AL 3T 1 Mar, AM Burnaby
3 Mar, AM Kelowna
29 Nov, AM Victoria
The Language of Insurance
NEW!
Evan Miles
In this fascinating and revealing seminar,
you’ll examine P&C insurance language,
explore some commonly used terms to
get to their true meaning, uncover some
useful terms you may have never heard
before, and learn techniques to improve
your communications and relationships
with clients and other non-industry
contacts.
AL 2T 18 May, PM Web Broadcast
Understanding FUS Fire Protection
Grades
Michael Currie of RMS
Learn about the FUS grading system that
is used to establish residential and commercial grades across Canada. Review
the definitions of each fire protection
grade and understand why a municipality achieves a protected, semi-protected
or unprotected grade. Learn how your
brokerage can access the FUS application
for free.
AL 2T 22 Mar, PM Burnaby
Valuation! Valuation! Valuation!
Karen MacWilliam
Delve into the differences in settlement
clauses – replacement cost, actual cash
value and guaranteed replacement cost.
Look at risks and exposures related to
co-insurance, margin clauses, bylaws
exclusions, sub-limits and the challenges
associated with establishing replacement
values. Explore primary versus excess
insurance.
AL 3T 30 Nov, AM Burnaby
Weather-related Insurance Trends:
Is Climate Change To Blame?
Brandi Anfield
In this seminar you’ll review natural
disaster statistics, changes in the leading causes of losses, coverage and claims
examples, and studies documenting both
sides of the climate-change argument.
You’ll also look into disaster preparation and how you as a broker should be
prepared to react in the event of a catastrophic emergency.
AL 3T 20 Oct, PM Nanaimo
Online Learning Centre
• Claims Reporting and Advocacy
Techniques, 3T
• Customer Relationship Management
and Brokerage Management Systems, 1T
• Errors and Omissions Prevention for
New Brokers, 3T
• Ethics for Insurance Brokers, 6T
• History and Legal Aspects of Fire Insurance, 1T
• Insurance Fraud Indicators at the Point
of Sale, 3T
• Privacy Compliance – How to Protect
Your Brokerage Part 1, 3T NEW!
• Privacy Compliance – How to Protect
Your Brokerage Part 2, 4T NEW!
• Safety Essentials for Insurance Brokers,
No CE credits
• Understanding FUS Fire Protection
Grades, 5T
HyperArticles™
• A New Act Takes the Stage – The B.C.
Insurance Act, 2T
• Do the Right Thing – Code of Conduct &
Conflict of Interest Issues, 1T
• Earthquake!, 1T
• Inspections, not Exclusions, Best
Weapon with Grow-ops, 1T
• Liability Insurance for Strata Corporations, 1T
• Rising Water, 1T
• The Rules, 3T
• Sticks & Stones – Defamation in a Wired
World, 1T
• You Had Me at “Application”, 1T
www.ibabc.org
C ONTINUIN G
E DUCATIO N
HOT TOPIC
Online Learning Centre
Commercial Construction
• Attracting an Insurance Company
Appointment, 1T
• Broker – Insurance Company Relations, 1T
• Building Long-term Relationships, 2T
• Client Segmentation, 2T
• Financial Analysis, 1T
• Financial Management Tasks, 1T
• How Progressive Brokers Use Marketing,
•Commercial Lines - Coverage Placement and Case Studies CE
•Construction Liability
– Coverages and Cases CE
©Thinkstockphotos.ca/Viktor Diachuk
2T
• Monitoring, 1T
• Organizational Structure, 1T
• Planning, 2T
• Selecting Insurance Markets, 2T
• Selling vs. Buying, 1T
• Technology, 3T
• The Value of a Brokerage, 2T
• The Broker and the Brokerage, 1T
•Contractor’s CGL versus Wrap-up
Liability Insurance CE
•Filling the Gaps in CGL Coverage CE
•Mechanical Breakdown Insurance CE
CE = Continuing Education Seminar
2T
• Human Resources, 3T
• Income and Expense Management, 2T
• Income Tax Considerations, 1T
• Insurance Brokerage Agreements, 2T
• Introduction to Marketing, 1T
• Leading, 2T
• Legal and Operational Forms, 2T
• Marketing Management, 1T
• Mentoring – A Key Component in
Personal and Professional Development,
2016
HyperArticles™
• Calculating the Cost of Workplace
Conflict, 1T
• Eight Organizational Changes that Pose
the Greatest Risk of Employee Conflict,
1T
• Manage Differences to Improve Office
Relationships, 1T
• Pillars of Strength: Managing Data Backups, 1T
• The E&O Considerations of Using Social
Media, 1T
Open minds.
Understand Risk.
“I believe that when evaluating a risk it’s important to collaborate
with the broker to gain an understanding of the client’s needs and
expectations. It is imperative to remain flexible and challenge the
status quo in order to come up with innovative solutions. At Sovereign
we encourage our underwriters to think outside the box and tailor
programs to provide comprehensive risk solutions for our brokers and
insureds.”
Terry Samson
Commercial Underwriting Manager - Pacific Region
Direct 604-602-8325
terry.samson@sovgen.com
sovereigngeneral.com
www.ibabc.org
BC BROKER February 2016 29