20130806李長榮英文版 P1-P18.ai
Transcription
20130806李長榮英文版 P1-P18.ai
+ LCY 2011 LCY CHEMICAL CORP. Corporate Social Responsibility Report Editing Principles LCY CHEMICAL CORP. has long devoted itself to developing environmental health and safety systems, and has always applauded actions of Responsible Care being carried out within the chemical industry, and participated in social and cultural development and community actions. In order to communicate with the majority of stakeholders from a broader perspective regarding our long-term commitment to corporate social responsibility (CSR), as well as our practice and performance results, in 2012, LCY CHEMICAL CORP. for the first time, published its CSR Report publicly, in which business activities along with economic, social, and environmental projects were stated and communicated with the general public as well as the stakeholders of LCY CHEMICAL CORP. In the 2011 “LCY CHEMICAL CORP. CSR Report”, our gradual improvements and achievements in sustainable development are presented. It is our hope that readers will find in our CSR Report the actions and events we have participated in and our efforts devoted to green tech innovation, system management, and the social responsibilities of a chemical corporation (including safety and disaster prevention, labor safety and health education, environmental conservation, and chemicals management). In order for more stakeholders to learn about our CSR performance, and taking environmentally friendly actions into consideration, this report is also available in PDF format. You can download our 2011 “LCY CHEMICAL CORP. CSR Report” from the Internet at http://www.lcygroup.com/en/p4-she.asp Reporting Period This Report covers activities of the 2011 fiscal year (from Jan 1st to Dec 31st, 2011). Some projects may be dated earlier from 2009 to 2010 in order to offer readers more complete information. Scope of Information This Report covers all sites under LCY CHEMICAL CORP. in Taiwan (including Taipei Head Office, Kaohsiung Terminal Station, Kaohsiung Site, Siaogang Site, Linyuan Site, and Ta-she Site). References Sustainable development reporting guidelines (version G3.1) application level B+, Global Reporting Initiative (GRI) AA 1000 (2008) Type One, Moderate Level This Report has been certified by SGS-Taiwan as conclusive evidence and meets the above mentioned standards. Publishing Date First issue: August 2012 Next issue (scheduled): August 2014 Contact Information LCY CHEMICAL CORP. Address : (Chang-De Building) 4F, No.83, Sec. 4, Bade Rd., Taipei City 105, Taiwan (R.O.C.) Tel : +886-2-2763-1611 Email address : lcy@lcygroup.com Official Website : http://www.lcygroup.com 1 Message from the Chairman My greetings to all readers of the first publication of “LCY CHEMICAL CORP. Corporate Social Responsibility (CSR) Report”! Having been established for almost half a century, LCY CHEMICAL CORP. has become a multi-national enterprise with consolidated revenue of nearly NTD 45 billion through operational strategies, including expansion of core businesses in energy and petrochemical, development of electronic chemical products and making headway into the solar energy sector. We constantly mull over and keep in mind the issue of how to help stimulate and promote local industries while benefiting the general public through industrial upgrade and development. It is our goal to establish a world-class enterprise in Taiwan that offers green-tech, innovative and differentiated products to distinguish LCY CHEMICAL CORP. as a world renowned sustainable enterprise with “innovation DNA.” Over the years, LCY CHEMICAL CORP. has been paying close attention to global energy issues and discerning industrial trends and risks. We actively promote high-end petrochemical products and focus on seeking innovative ideas amongst ourselves and our chemical products. We employ advanced technologies to produce eco-friendly and high-quality products, and strive towards creating high value-added specialty chemicals. Through the continuous upgrade of our core business in the chemical sector and extending into green energy business, we strive to gain better profits for the corporation while providing our society and our country with a paradigm of forward-looking development and creating more job opportunity for the industry. These are what LCY CHEMICAL CORP. see as our responsibilities to the society. Besides developing relevant materials and ameliorating techniques, we also put our focus on low pollution and high added-value products. Innovation in research and development is highly encouraged to support the development of high-tech materials. I believe that through continuous innovation, an enterprise will never stop growing. With every breakthrough, the whole company, working as a team can surpass its limits. This is how an enterprise maintains its competitive edge while developing towards sustainable operations. In 2011, we announced the establishment of a Corporate R&D Center at the Kaohsiung Site and plan to recruit over 500 R&D personnel in various specialties to join us in new technology R&D in the areas of solar energy, biomass, and other green energy. When the R&D Center starts operation in 2012, our R&D expenditure is expected to increase by NTD 400 to 500 million a year. We believe that our investment in R&D will bring opportunities for sustainable growth and business upgrades. We understand that high-value business is one of the focuses in business development; we also recognize profoundly the importance of fostering R&D talents and believe that people are vital assets of the corporation. Thus, we recruit employees possessing the merits of integrity, innovation, teamwork, and leadership and see honesty as the first principle among them all. This is because we believe that when we work with our clients or suppliers, integrity and honesty are the keys to sustainable relationship development. In order to take better care of our employees, we work assiduously to provide them with a healthy and safe working environment through introducing an international system for environmental safety and health standards. Furthermore, we require the same environmental-friendly, healthy and safe processes during operation. Through inspection and audit mechanisms, we work systematically with our suppliers to bring about environmentally friendly and low carbon products. Through training programs, we encourage our employees to work on all kinds of possibilities and 2 learn from small failures and brainstorms. We understand that the development of an enterprise is like a relay race, thus it requires every single function in the corporation, from management to each individual, to learn efficiently and adapt fast in order to face challenges from sustainable development. In terms of social contribution, we have long devoted ourselves to nurturing young talented people in creativity training through contests held by the Bowei Lee Education Foundation. The Foundation offers scholarships to winners who successfully integrate creativity and chemical expertise in their projects. Through full range of challenges, it is our hope that merits like integrity, innovation, team work, and leadership can be driven into the new generation. Looking towards the future, I am confident that LCY CHEMICAL CORP. will become a world-class multi-national enterprise in the ensuing 20 years. When people speak of chemical corporations in Asia, they will conjure up the name LCY CHEMICAL CORP. This is the challenge we are willing to undertake, and goal LCY CHEMICAL CORP. is bound to achieve. It is my pleasure to lead LCY CHEMICAL CORP. towards realizing such a dream and win the trust of the general public by fulfilling our social responsibilities to all. Chairman of LCY CHEMICAL CORP. 3 CONTENTS Editorial Principles - - - - - - - - - - - - - - - - - - - - - - - -01 Statement from the Chairman - - - - - - - - - - - - - - - - -02 Green Chemical Green Product Development - - - - - - - - - - - - - - - - - 44 Environmental Management - - - - - - - - - - - - - - - - - 45 Corporate Vision and Mission - - - - - - - - - - - - - - - - 06 Products and Services - - - - - - - - - - - - - - - - - - - - - -08 Operational Bases - - - - - - - - - - - - - - - - - - - - - - - - 12 Financial Performance Overview - - - - - - - - - - - - - - 14 Participation of External Organizations - - - - - - - - - - 15 Awards in 2011 - - - - - - - - - - - - - - - - - - - - - - - - - - 18 LCY CSR Concept Integrity of Governance - - - - - - - - - - - - - - - - - - - - -20 Risk Management - - - - - - - - - - - - - - - - - - - - - - - - -22 Financial Risks - - - - - - - - - - - - - - - - - - - - - - - - - - 23 Management Risks- - - - - - - - - - - - - - - - - - - - - - - - 24 Risks at Sites - - - - - - - - - - - - - - - - - - - - - - - - - - - -25 Research and Development - - - - - - - - - - - - - - - - - - 27 CSR Management - - - - - - - - - - - - - - - - - - - - - - - - 28 CSR Key Issues - - - - - - - - - - - - - - - - - - - - - - - - - -29 Communication with Stakeholders - - - - - - - - - - - - - 30 Energy and Climate Change GHG Emission Inventory Check - - - - - - - - - - - - - - -32 Products and Services Carbon Footprints - - - - - - - - -33 Video Conference Encouraged - - - - - - - - - - - - - - - - - - 34 for Less Energy Usage Climate Change Hazard Prevention - - - - - - - - - - - - -35 Energy Saving at Sites - - - - - - - - - - - - - - - - - - - - - 36 Responsible Care 4 Toxic Chemicals Management - - - - - - - - - - - - - - - - 46 Site Disaster Management - - - - - - - - - - - - - - - - - - 50 Environmental Footprint Overview - - - - - - - - - - - - -51 Environmental Protection Expenditures - - - - - - - - - -54 Occupational Safety and Health Occupational Safety and Health Management - - - - - -57 Emergency Response Mechanism - - - - - - - - - - - - - -60 Hazard Types Analysis and Control - - - - - - - - - - - - 61 Supplier Management - - - - - - - - - - - - - - - - - - - - - -62 Friendly Labor Management Relations Well-found Welfare Measures - - - - - - - - - - - - - - - - 68 LCY Welfare Committee - - - - - - - - - - - - - - - - - - - -69 Fair Treatment of Contracted Human Resources - - - -70 Talent Cultivation and Evaluation - - - - - - - - - - - - - -70 Potential Talent Assessment and - - - - - - - - - - - - - - - - -71 Evaluation Mechanism Employee Health Enhancement Plan - - - - - - - - - - - -72 Social Contribution "Heritage and Innovation" Scholarship Program - - - - 76 New Generation Cultivation - - - - - - - - - - - - - - - - - -77 Scholarship Program Award CereZmony - - - - - - - - - - - -78 for Excellent Students Prize Social Contribution Amount - - - - - - - - - - - - - - - - - 79 SGS Assurance Statement - - - - - - - - - - - - - - - - - - -80 GRI G3.1 Index - - - - - - - - - - - - - - - - - - - - - - - - - -82 Our vision is to become a world-class chemical corporation that offers exclusivity within the concept of eco-friendly and sustainable development. It is our mission to seek breakthroughs, adapt flexibly, and provide high-end quality products and services to suit the needs of our end user customers. With the passion we have for growth and development, we are confident in our ability to lead our clients into a win-win situation where our advanced operational model and complete manufacturing techniques will help create new values for all sectors of industry around the world. 5 Established on November 6, 1965, LCY CHEMICAL CORP. produces petrochemical products that can be divided into 4 groups: Polypropylene (PP), Methanol, Solvent, and Thermoplastic Elastomers (TPE). Our products are used extensively in healthcare, industry, and home applications, and have created several benchmarks amongst peers within the chemical industry, including: 1. 2. 3. 4. 5. First solvent manufacturer in Taiwan First polypropylene manufacturer in Taiwan Largest thermoplastic elastomers (TPE) producer in the world, with over 400,000 tonnes of output per year Second largest producer of pentaerythritol (PENTA) and paraformaldehyde (PARA) in the world First polysilicon manufacturer in Taiwan, with its own dock and fleet equipped to assist production and operation In the history of Taiwan’s economic development, chemical industry has been playing the role of driving industrial development by meeting the raw material demands of related industries. The emerging industries that the government has been promoting, including information, communication, consumer electronics, precision machinery, automation, advanced materials, specialty chemicals, pharmaceuticals, aerospace and pollution prevention, and control industries, are all closely related to the chemical industry. Therefore, LCY CHEMICAL CORP. has been playing an important role amongst them. Currently, LCY CHEMICAL CORP. has 14 production sites, 42 production lines, 4 liaison offices, and 1 R&D Center, with over 1,300 employees around the world. LCY CHEMICAL CORP. has become one of the major players in the field of chemistry in Asia. Beside the domestic market, our products have been exported around the world. We have long put effort into the research for innovative technologies and invested vast amounts of resources into research and development over the past 40 years. Other than enhancing the quality and service of the expertise we offer for our traditional products, we also keep in line with the industrial trends to develop products of high-added value. We are proud of our corporate culture, where simplicity and modesty are encouraged. We listen to our clients and strive to meet their demands under the principles of sustainable development. We devote ourselves to maintaining a good corporate image along with careful risk management geared towards an enterprise of sustainability and prosperity. Corporate Vision and Mission Our vision is to become a world-class chemical corporation that offers differentiated products within the concept of eco-friendly and sustainable development. It is our mission to seek breakthroughs, adapt flexibly, and provide high-end quality products and services to suit the needs of our end user customers. With the passion we have for growth and development, we are confidant in our ability to lead our clients into a win-win situation where our advanced operational model and comprehensive manufacturing knowhows will help create new values for all sectors of industry around the world. 6 Important Events of LCY CHEMICAL CORP. Event Year The second TPE site at Kaohsiung Siaogang Site began production 2001 Kaohsiung Linyuan Site obtained ISO 14001 Reinvestment Zhenjiang LCY General Chemical Co., Ltd. began production of Methanol 2002 downstream series and completed the first phase investment plan for chemical storage 2003 Acquired Polimeri Europa S.P.A's TPE Site in Baytown , Texas , U.S.A. 2005 Named the best 200 Enterprises in Asia for turnover under US$1 billion by Forbes Magazine Established Huizhou LCY Rubber Corp. Named to the Top 50 among 1,000 Enterprises in Taiwan in 2005 as one of the best corporation 2006 worth investing by CommonWealth Magazine Acquired 42.33% equity in Taiwan Polypropylene and became its largest shareholder Named the Top 50 among 1,000 Enterprises in Taiwan in 2006 as one of the best corporation worth investing in by CommonWealth Magazine 2007 Merged into REMARKABLE TRADING LIMITED for reorganization and held 36.02% equity in Taiwan Polypropylene. Established Taiwan Polysilicon Corp. and started investing in solar energy Started investing in Huizhou LCY Rubber Corp. TPE site with production over 100,000 tonnes per year began production 2008 Merged with Taiwan Polypropylene, in which LCY CHEMICAL CORP. was the surviving company while Taiwan Polypropylene ceased to exist. Huizhou LCY Rubber Corp. completed expansion on the second production line for TPE with over 2009 2010 2011 100,000 tonnes of production per year TPSi Corp. started producing polysilicon Declared to have signed a cooperation letter of intent with New Zealand's clean energy technology leader LanzaTech, fully committing to the development of biomass energy and chemicals Completed trials of independent research and developed hydrogenated thermoplastic elastomer 2011 (SEBS) products at hydrogenated thermoplastic elastomer (SEBS) at Kaohsiung Siaogang Site with designed annual capacity of 45,000 tonnes. 7 Products and Services Our products can be divided into four groups Polypropylene (PP), Solvent and Thermoplastic Elastomers (TPE), and Methanol. Polypropylene is a thermoplastic resin available in a wide range of formulations and can be used for various purposes by changing the formulations or adding additives. The wide range of physical properties and relative ease of processing make polypropylene an extremely attractive material capable of competing with more expensive resins in a number of demanding applications. PP Products of LCY CHEMICAL CORP. Homo-PP (Homopolymer): It consists solely of propylene sequences in the polymer chain. Heterophasic (impact) copolymers: It is a product of a semi-crystalline matrix (homopolymer) with ethylene propylene (EPDM) dispersed within it, thus ameliorating its impact performances. Random copolymers: It is a product with ethylene molecules added to the polymer chain at random locations. Random copolymers exhibit better optical properties and impact resistance, lower stiffness and melting point than homopolymer. Polypropylene (PP) High heat resistance and high stiffness: With various filler types for different content, it offers a wide range of products, serving applications like A/C housings, dish dryers, fan casings, battery cases...etc. Flame-retardant: This product exhibits flammability of UL94 V2 or V0. With different combinations of stiffness, impact, and flammability, it can be adopted for many applications such as the motor casing of air blowers, appliances, auto chargers...etc. Impact modified product: It offers different levels of impact strength. It is widely used in ATVs, power tools, skates, and many other sports and leisure applications. Glass-fiber reinforced compound: It features high stiffness and appropriate impact strength. It is widely used for motorcycles, baby strollers, and other structural parts. Thermal forming: Disposable thermal bonded nonwovens for diaper and sanitary coverstock, medical and surgical uses, wipes, and filters. Needle punching: Nonwoven floor and wall coverings, tufted carpets 8 Solvent related products (including propylene series and ethylene series) It is our goal to reduce production cost and increase capacity of utilization to gain better competitiveness in the market. We aim to integrate the production line by developing downstream products and application, for example the manufacturing process of using acetone to produce MIBK. We have also established production bases in Zhenjiang with a production capacity of 50,000 tonnes per year to become the largest producer in the Asia. LCY CHEMICAL CORP. also works closely with strategic partners in this field to optimize capacity. We hold the key to sources of raw material and established the Ethanol AA process to reduce the cost of production of ethyl acetate (EAC), gaining LCY CHEMICAL CORP. its place in the competitive market. We are also flexible in modes of transport including barrels, Isotank or bulk. With Taiwan located close to Southeast Asia and Mainland China, the transportation risks can be well managed by shortening the delivery time. The isopropyl alcohol and ethyl acetate produced by LCY CHEMICAL CORP. have gained a reputation for high quality and are favored by Japanese and Indian pharmaceutical companies. Thermoplastic Elastomers (TPE) Thermoplastic elastomers (TPE) is mainly used in shoe soles, asphalt modifiers, roof leakage sealant, industrial supplies, electronic components, toys, medical equipment, and appliances. During the manufacturing process, after styrene/ butadiene/ catalyst/ coupling agent/cyclohexane have gone through the reactor and flash, expansion oil is added and SBS/ SIS is produced after dehydration. SBS/SIS is a special rubber containing the advantages of both plastic and rubber, allowing the manufacturing process to be simplified and downstream manufacturing cost to be reduced by injection molding. It can be used in shoe soles, asphalt modifiers, roof leakage sealants, industrial supplies, electronic components, toys, etc. With its special flowing characteristics, SBS/SIS is also used for adhesion including hot melt adhesive and hot melt pressure sensitive adhesive. The newly-developed SEBS contains plasticity and high elasticity. Furthermore, it can be manufactured without vulcanization. Its scraps can be re-used, allowing SEBS to be applied in producing a top-grade elastomer, such as in automobile parts, plastics modification, adhesives, lubricants tackifiers, filler wire and cable, sheath materials, etc. In 2010, the global market share of TPE produced in Taiwan was 15%, making the Island the NO.3 producer of synthetic rubber and LCY CHEMICAL CORP. the largest manufacturer. Due to the global trend of conservation, the recyclable characteristic of TPE has drawn attention from all over the world. Besides reducing the production cost by improving our manufacturing process, it is also our goal to enhance our level of technology to strengthen our competitiveness as the leading manufacturer, and put effort into developing unique products with higher added-value. Methanol is widely used in the productions of pesticides, dyes, paints, synthetic fibers, etc. It can also be used in solvents, as well as industrial and domestic fuel. Methanol related products In recent years, methanol has developed applications in advanced coatings, resins and other products of high added value. A portion of our Methanol series products are sold directly, while another portion are manufactured before being sold to local or foreign downstream industries. LCY CHEMICAL CORP. is the leading manufacturer of Methanol related products as we are the mid-level supplier within the chain of the petrochemical industry. 9 We are committed to maintaining safety in all manufacturing, storage and transportation processes by meeting or exceeding legal standards. With strict scientific methods of management, it is our first priority to secure a safe working environment where our advanced production technology provides a best quality guarantee, enabling our products and services to win the trust of out clients. Quality Policy QUALITY ASSURANCE SAFETY FIRST CUSTOMER CONFIDENCE Proportion of Product Sales Polypropylene related products Solvent related products 2009 TPE products 2010 2011 Methanol related products Trading products and others 5.89% 2.92% 1.30% 7.64% 7.53% 7.49% 12.87% 16.47% 19.56% 51.48% 55.82% 18.77% 15.54% 10 18.27% 58.45% Sales Region and Market Share Main Product Main Domains Market Share Sales Region Taiwan, Southeast Asia, Mainland China Taiwan, Southeast Asia, Mainland China Taiwan, Southeast Asia, India, Pakistan, Europe, USA, Japan, South Korea, Mainland China Taiwan, Southeast Asia, Mainland China Taiwan, Southeast Asia, Mainland China, Japan, USA, Europe Formaldehyde Plywood and urea plastic industry, textile resins, melamine resin industry Paraformaldehyde Amino resins industry, textile and resin industry Iso-propyl alcohol Nitrocellulose, synthetic resin, electronics cleaning, pesticide industry Acetone Acrylic resin raw material industry, acetylene absorbent CCL Industry MIBK Ink, paint industry, antioxidants manufacturing Acetaldehyde Downstream of petrochemical industry Tape, paint and coatings industry, the synthetic leather industry Taiwan Taiwan, Southeast Asia, Mainland China, Japan Pentaerythritol Paint, industrial tetranitrate, absorbent, industrial, fire protection materials, PVC stabilizers All over the world, Taiwan 70.0% Sodium acetate Leather auxiliaries Taiwan, Southeast Asia, Mainland China 70.0% Thermoplastic Elastomers (TPE) Soles, asphalt modifier, leak-proof roof, industrial supplies, electronic components, toys, medical devices, appliances Food containers, pipes, packaging materials, medical equipment, household goods, ribbon, fabric, carpet, appliances, vehicle parts, baby stroller parts All over the world, Taiwan 50.0% Taiwan, Southeast Asia, Mainland China, Middle-East 30.0% Ethyl acetate Polypropylene (PP) Liquefied petroleum gas Gas stations, domestic fuel, industrial fuel 28.0% 51.0% 60.0% 4.5% 97.0% 100.0% 53.0% 6.5% Taiwan Sales Proportion of All Products Main product 2009 2010 2011 Polypropylene related products 51.48% 55.82% 58.45% Solvent related products 15.54% 18.77% 18.27% TPE products 19.56% 16.47% 12.87% Methanol related products 7.53% 7.64% 7.49% Trading products and others 5.89% 1.30% 2.92% 100.00% 100.00% 100.00% Total 11 Operational Bases Qatar Menthol, MTBE Baytown, US TPE Tokyo, Japan Branch Office Shanghai, China Branch Office Siaogang, Koahsiung TPE Taipei Head Office Pingtung Barrel Kaohsiung Terminal Station, Storage & Transfer Station Hong Kong, China Branch Office Pingtung Polysilicon Linyuan, Koahsiung Electronic Chemicals Zhenjiang, China Formaldehyde, Paraformaldehyde, MIBK Ta-she, Koahisung Polypropylene Zhenjiang, China Harbor Storage & Tranfer Station Kaohsiung Menthol and derivatives Huizhou, China TPE Kaohsiung Copper foil Head Office and Branch Offices Linyuan, Koahsiung Solvent Manufaturing Site and Harbor Storage & Tranfer Station Nanzhi, Koahsiung R&D Center R & D Center Operational Bases in Taiwan Kaohsiung Site is located in the Kaohsiung Linhai Industrial Zone and produces formaldehyde, poly formaldehyde, hexamine, all types of synthetic resin, pentaerythritol, and sodium acetate. Ta-she Site is in Kaohsiung Ta-she Industrial Park and produces polypropylene, polypropylene composites, and polypropylene fiber. Linyuan Site was founded in 1979 and is located in Kaohsiung Linyuan petrochemical industrial zone with 9.4 hectares of total site area. Its main functions are to 1. Produce chemicals for industrial use including Isopropyl alcohol, acetone, methyl isobutyl ketone, acetaldehyde, and ethyl acetate. 2. Produce Isopropyl alcohol and acetone for electronic use. 3. LPG repackaging. Siaogang Site is located in Koahsiung Siaogang District, producing thermoplastic elastomers (TPE). 2 Kaohsiung Terminal Station. Established in 1979, is located in Cianjhen District with total area of 28,262M . Its main functions are to 1. Provide a port for the import and export of chemical raw materials and products. 2. Execute rental operations for the warehouses and tanks. Kaohsiung Terminal Station has 57 stainless steel and carbon steel tanks including special tanks offering bonded storage, insulation, nitrogen seal, condensation, and watering features. There are also bulk and bottled equipment available for oil filling truck and drum shipping. The station is located near Pier No. 57 and 58 of Kaohsiung Harbor, where chemical ships over 10,000 tonnes can dock. Special pipelines are implemented in the piers, making it convenient for the import or export of all types of specialized chemical materials or products. 12 Organization Chart Board of Shareholders Supervisors Secretariat Board of Directors Remuneration Committee Chairperson Auditing General Manager General Manager’s Office Management & Planning Dept Energy Dept. Methanol & Solvents Dept. Polypropylene Dept. Rubber Dept. Warehouse Dept. Procurement Dept. R&D Dept. Environmental Risk Management Dept. Human Resource Dept. Treasury Department Duties Secretariat Responsible for organizing meetings of the Board of Directors, as well as administration work related to the meetings. Remuneration Committee Regularly review the annual and long-term performance goals of the directors, supervisors, and managers. Review wage remuneration policies, systems, standards, and structures. Auditing In charge of internal auditing of all business departments in the corporation. Management & Planning Plan and review domestic and international business development and investment Dept. plans Treasury Responsible for accounting, tax, capital allocation, cashier operations, information systems management, and maintenance operations Human Resources Dept. Responsible for building a human resources management system and a system for overall manpower planning and development. In charge of establishing and maintaining staff training and communication systems. Responsible for payroll, employee benefits and welfare, retirement, severance payment, etc. Environmental Risk Management Dept. Establish the risk management policy of the corporation to minimize risks and maximize interests. Ensure safety of the working environment for the best interest of the employer. R&D Dept. Provide long-term technology development strategy and planning; research and development of new products, new processes, and process improvement of existing products. Procurement & Logistics In charge of procurement and logistics. Dept. Methanol, Solvents, Product market analysis survey, business goals implementation, customer relationship Rubber, Polypropylene, maintenance and development of new markets, customer credit investigation, product sales, Energy and Warehousing overdue accounts management, and petrochemical storage tank rental business Dept. 13 Affiliates Taiwan 1704 1704 LCY CHEMICAL CORP. USA TAIWAN 100% 17040010 LCY ELASTOMER MANAGEMENT LLC USA 1% 17040023 LCY LANZA TECH CO., LTD (2008/09) TAIWAN 100% 17040022 HUEILI INVESTMENT CO., LTD (2008/04) TAIWAN 63.78% 17040020 TAIWAN POLYSILICON CORP(2007/09) BVI 100% 17040002 LCY INVESTMEN CORP 99% TAIWAN 62.63% 17040004 LCY WAREHOUSING & STORAGE CORP 17040001 LCY CHEMICAL CORP. China 100% 17040009 LCY ELASTOMERS LP BVI 100% 17040011 LCY ELSATOMERS CORP (2005/09) China 100% 17040012 HUEIZHOU LCY RUBBER CO., LTD (2006/01) BVI 100% 17040013 LCY MIDDLE EAST CORP (2006/02) BVI 100% 17040018 LCY POLYMERS CORP (2007/05) 42.13% BVI 17040003 LEE CHANG YUNG INVESTMENT INCORPORATED Hong Kong 100% 17040021 LEE CHANG YUNG DEPARTMENT China 100% 17040005 ZHENJIANG LCY PETROCHEMICAL CO., LTD 14 BVI 100% 17040006 ZHENJUANG PETROCHEMICAL STORAGE CO., LTD Subsidiary BVI 100% 17040007 LCYT HOLDINGS CORP China 100% 17040008 LCY ELECTRONICS CO., LTD Sub-subsidiary Financial Performance at a Glance The LCY CHEMICAL CORP. management and financial policies aim to increase its long-term investment value for investors. Our revenue in 2011 amounted to NTD 30,281,810,000 as compared to NTD 28,649,137,000 in 2010. Our net income in 2011 was NTD 2,484,799,000, which was less than the NTD 3,147,211,000 of the previous year; our earnings per share in 2011 was NTD 3.37. In recent years, we have devoted our rich experience in chemical technology, engineering capability, and large-scale manufacturing to the new energy industry in the hope of creating long-term investment value for our shareholders in a win-win situation of sustainable development. These investments inevitably caused relative changes in our profit profile as return on equity dropped to 12.38% in 2011. However, it is our hope that return on equity will maintain double-digit performance in the long term to maintain a considerable level of dividend and dividend rate. Dividend Distribution Amount Unit: NTD 2009 Earnings per share Cash dividends Return on equity 2010 4.27 3.00 18.80% 2011 4.52 3.35 18.47% Operating Performance Operating income Operating costs and expenses Operating profit Non-operating income Non-operating expenses and losses Income before tax Income tax expense Net income Payroll Number of employees (persons) Community investment 3.37 2.60 12.38% Unit: NTD 1,000 2009 25,181,640 22,869,628 2,312,012 1,533,792 2010 28,649,137 26,762,867 1,886,270 1,752,957 2011 30,281,810 29,166,541 1,115,269 2,246,757 313,111 77,849 135,047 3,532,693 587,639 2,945,054 969,498 695 17,698 3,561,378 414,167 3,147,211 1,098,942 758 5,612 3,226,979 742,180 2,484,799 1,185,044 814 9,599 15 Participation of External Organizations LCY CHEMICAL CORP. collaborates with influential non-governmental organizations, industrial associations and organizations and maintains good partnerships with them to promote R&D as well as information sharing within the industry. It is our hope to elevate the industry so the competitiveness and sustainable development of the chemical industry as a whole can be secured and enhanced. Name of Organizations Taiwan Responsible Care Association (TRCA) Chemical Awareness and Emergency Response Association, Taiwan (CAER) Taiwan Association of Petrochemical Industry Taiwan Chemical Technology Industry Association Held Positions Founding member Third, Fourth and Six Chair of the Council Second to sixth Chairman of the Executive Committee Founding member First and Second Chair of the Council Executive Director Sustainable Development Panel Convener Chief of Responsibility and Care Committee Member of Council Major Actions or Promoted Policies Led Taiwan chemical industry to promote flagship program of international chemical industry in 1997, joined International Council of Chemical Associations (ICCA) as member of Responsible Care Leadership Group (RCLG) Formed national toxic chemical substance transport defense organization, covering 70% of Taiwan's toxic chemical substances. Held emergency personnel training under the auspice of the organization and provided quota for free training to encourage participation Coordinated the construction of disaster and ignition training ground with authorities. Encouraged members to join the Committee. Promoted the flagship program for international chemical industry Encouraged members to join the Committee. Promoted the flagship program for international chemical industry Other ogranization members includes:Association of Bio-based Material Industry (R&D Dept)、R&D Center for Membrane Technology,CYCU (R&D Dept) 、Taiwan Flat Panel Display Materials & Devices Association (Management & Planning Dept)、Grand-China IMA(Wu Ren-zhi)、Sino-Arabian Cultural & Economic Association (General Manager's Office)、Taipei City Young CEO's Organization (General Manager's Office)、Global Growth Companies (General Manager's Office)、Mont Jade Science & Technology Association of Taiwan (General Manager's Office)、IMPCA (General Manager's Office)、Association of Industry for Environmental Protection R.O.C. (General Manager's Office)、R.O.C.-U.S.A. Business Council (General Manager's Office)、Chinese International Economic Cooperation Association. (General Manager's Office)、The Third Wednesday Club (General Manager's Office)、 Industrial Safety and Health Association (ISHA) of the R.O.C. (Taiwan) (Ta-she Site Construction Safety Dept)、 Kaohsiung County Industrail Association (All Sites) 、Taiwan Synthetic Resins Manufacturers Association (Polypropylene Dept)、Taiwan Resource Recycling Industries Association (Methanol Solvent Dept)、Republic of China Publicly Issued Company Association (General Accounting Dept)、Taiwan Institute of Chemical Engineers (General Manager's Office) 、Chinese Petroleum Society (General Manager's Office) 、The Kaohsiung LinHai Industrail Park Association for Advancement (P/K Sites)、Kaohsiung Commerce & Trade Development Association (W Site) 、Kaohsiung Chamber of Industry (P/K Site ;LCY CHEMICAL CORP.)、Taiwan Accreditation Foundation(LPG Dept) 2011 External Organization Participation Total Investment 16 NTD2,748,920 As a founding member of Taiwan Responsible Care Association (TRCA) and having served as its chairman and member of its Executive Committee, we have led and promoted many important actions and policies for TRCA in the past 15 years as follows: In 1997, led Taiwan chemical industry to promote flagship program of international chemical industry, joined International Council of Chemical Associations (ICCA) as member of Responsible Care Leadership Group (RCLG). In 2004, represented TRCA in signing safety and health partnership with the Council of Labor Affairs to enhance health and safety performance. In 2005, formed Chemical Awareness and Emergency Response Association, Taiwan for emergency measures when accidents occur during inland transportation of toxic chemicals. In 2006, represented the chemical industry in Taiwan in signing the Global Charter of ICCA. In 2010, became an observer of ICCA. In 2011, promoted Global Product Strategy with ICCA Capacity Building Task Force in order to meet the goals of Strategic Approach to International Chemicals Management, (SAICM) under the UN. In 2012, in order to enhance the image of the petrochemical industry, collaborated with TamKang University on “Countryside Project” by bringing chemical lab experiment to children in rural areas to enhance their knowledge. Moreover, we are keen on organizing and promoting a network of prevention for transporting toxic chemicals across the country. This network covers 70% of Taiwan’s toxic chemicals. We help train personnel under the organization and provide a quota for free training to encourage participation. We also coordinate the construction of a disaster and fire safety training site with the authorities. 17 Awards in 2011 Site 18 Project Name 1 All sites Healthy low-carbon LOHAS contest 2 Ta-she Site Kaohsiung enterprise energy performance assessment activities 3 Ta-she Site Zero Accidents Award from Council of Labor Affairs 4 Ta-she Site 5 Ta-she Site 6 Siaogang Site 7 Siaogang Site Ta-she Industrial Park safety and environmental monitoring 2011 healthy workplace self-certification Kaohsiung enterprise energy performance assessment activities 2011 healthy workplace self-certification 8 Siaogang Site Zero Accidents Award from Council of Labor Affairs 9 Siaogang Site 10 Kaohsiung Site Performance recognition of occupational safety and health management system and institutions Kaohsiung enterprise energy performance assessment activities Ministry of Economic Affairs Bureau of Energy, energy-saving merit selection 11 Kaohsiung Site 12 Kaohsiung Site 13 Copper Foil Site 14 Copper Foil Site 15 Linyuan Site Zero Accidents Award from Council of Labor Affairs 16 Linyuan Site 2011 healthy workplace self-certification 17 Linyuan Site 18 Kaohsiung Terminal Station Kaohsiung citizens and enterprise power-saving water-saving contest Kaohsiung enterprise energy performance assessment activities 19 Kaohsiung Terminal Station Carbon reduction actions logo 20 Kaohsiung Terminal Station 2011 healthy workplace self-certification 21 Kaohsiung Terminal Station Merit for fire management 22 Kaohsiung Site 2011 healthy workplace self-certification 2011 Enterprise industrial safety investment merit award 2011 healthy workplace self-certification Ministry of Economic Affairs Industrial Development Bureau, merit of voluntary reduction of greenhouse effect Award LOHAS Award from the Premier Energy Saving Award Record of 400,000 working hours with zero accidents Certificate of Merit Certificate of Merit Energy Saving Award Certificate of Merit Record of 400,000 working hours with zero accidents Certificate of Merit Energy Saving Award Excellence Innovation Award for energy-saving elite Certificate of Merit Certificate of Merit Certificate of Merit Record of 400,000 working hours with zero accidents Awarded with Merit for tobacco and harmful substances control Second place for enterprise water saving Certificate of Merit Certificate of Merit for Enterprise in South region Awarded with Merit for tobacco and harmful substances control Certificate of Merit Corporate Award LCY CSR Concept LCY Chemical is committed to use resources more efficiently, to deliver value for our customers and stakeholders, to provide solutions to customers’ needs and to enhance the life quality of human beings through research and development of green chemical products and investment in renewable energy technologies to inject new energy to sustainable development. 19 LCY CSR Concept Governance Integrity LCY CHEMICAL CORP. understands the importance of operational transparency and corporate governance. Thus, the organization structure of the corporation is set and executed according to the Company Act, Securities and Exchange Act, and other relevant laws and regulations. Under this structure, we continue to enhance our management performance, secure the rights of investors and other stakeholders. Board of Directors The Board of Directors is responsible for the supervision, appointment, and guidance of management; it is also responsible for the overall corporate operation. Furthermore, the Board of Directors ensures a well-rounded supervision and strengthens managerial capacity in an effort to maximize shareholder equity. We have 7 seats on the Board of Directors, each voted on by shareholders. Among the Member of the Board, 6 are representatives of corporate directors from Fuju Corporation, of which, one is female. In addition, there are two supervisors on the board. Mr. Bowei Lee, the chairperson of the Board of Directors, is also the CEO of LCY CHEMICAL CORP. In 2011, there were 12 Board of Director meetings held. Remunerations to board members are paid according to Article 27 of the LCY Charter, where board members and supervisors are awarded 1.5% of the annual pre-tax net income, signifying that remuneration benefits of the Board are in positive correlation with annual surplus. According to Article 30 of the LCY Charter, remuneration to directors and supervisors shall not exceed 0.5% of the surplus, so that most of the earnings can be distributed to shareholders. The Structure of Board of Directors Shareholders’ Meeting Remuneration Committee Board of Directors Management Team Secretariat Internal Auditing LCY CHEMICAL CORP. Board of Directors Title Chairman of the Board Director Director Director Director Director Director Supervisor Supervisor Name Bowei Lee Representative from Fuju: Li Kun-Chih Representative from Fuju: Yang Sai-Fen Representative from Fuju: Li Ming-Kung Representative from Fuju: Wu Hsien-Chin Representative from Fuju: Wei Cheng-Cheng Representative from Fuju: Shih Tsung-Hsien Representative from Lee Cheng Enterprise Co., Ltd: Chuang Hsun-Chia Representative from Lee Cheng Enterprise Co., Ltd: Wang Kun-Tsan Remarks: The LCY Board of Directors’ background information, educational backgrounds, positions in other companies, and attendance of Board meetings are released in our annual report. Please go to http://www.lcygroup.com for the annual report. 20 LCY CSR Concept Remuneration Committee To enhance the governance of LCY CHEMICAL CORP. and to keep in line with international standards, we established the remuneration committee in 2011. The committee regularly reviews annual and long-term performance goals and the remuneration policy, system, standards, and structure of the Directors, Supervisors, and Management Team. The reviews serve as an important basis to attract, encourage, and maintain talented employees, in hopes of maximizing benefits for our shareholders. The main responsibilities of the remuneration committee are: 1. Establish and regularly review Director, Supervisor, and Management Team performance evaluation and remuneration policy, system, standards, and structure. 2. Regularly evaluate and formulate salary compensation of Directors, Supervisors, and Management Team, and submit recommendations to the Board of Directors for discussion. The management team under supervision is based on the applicable range of managers according to the Securities and Exchange Act benchmark. 3 members are appointed to the remuneration committee. To ensure the independence of the remuneration committee, member tenures are based on Article 6 of the Salary Remuneration Committees and the Exercise of Powers Regulation for Companies Listed in Stock Market or Office of the Business of Securities Dealers. Financial Information Disclosure and Investor Communication The financial information of LCY CHEMICAL CORP. is published on the company website (http://www.lcygroup.com) to provide complete, up-to-date, and fair disclosure of financial information and corporate governance to the public. Stakeholders can download the shareholder’s annual reports, financial reports, all financial information, company governance charters, and information regarding stock prices and dividends. All information regarding our operation status and financial figures are complete, up-to-date, and transparent. Shareholders can also contact us by telephone or email. In addition to answering questions in detail, we also respond to all suggestions made at the shareholder’s meetings. Besides providing the announcements for Taiwan Stock Exchange on time, LCY CHEMICAL CORP. was accredited Class A in information disclosure by the Securities & Futures Institute in 2010. Other than financial information, in recent years, strategies for corporate sustainable development and corporate management potential risks and opportunities have become the focus of major investing parties around the world. LCY CHEMICAL CORP. has always been cognizant of communicating with our investors; therefore we used the Dow Jones Sustainability Index to evaluate LCY CHEMICAL CORP. While identifying our shortcomings, we poured efforts into improving these shortcomings and sought sustainable development to safeguard the value of our shareholders' long-term investment. We provide convenient channels of communication for our shareholders and stakeholders. We have also established the spokesperson system and created a web forum for investors to provide feedbacks, so that communication and advice could be offered. The mechanisms for shareholders or employees to give advice or strategic planning are (1) shareholders can give their proposals through the shareholder’s meetings or through the company website or spokesperson; and (2) employees can propose their ideas. 21 LCY CSR Concept Corporate Code of Conduct “Integrity” is the core value of LCY and all employee behaviors must meet the standards of this ethical principle. In order to emphasize our strict anti-corruption regulations and requirements, we have developed an “Employee Conflict of Interest Regulation”. This Regulation is to be followed by all employees irrespective of position. Employees who violate the regulation will be penalized accordingly. Serious misconducts may result in dismissal. We believe that the trust and respect of the public is earned through honesty in management and operation. Therefore, we have also developed a “Business Code of Conduct” that requires all employee activities to meet the highest standards. All employees are required to follow the code, view the code as a duty, and perform their job on behalf of the corporation accordingly. Risk Management Responsible actions in strengthening corporate operation are to identify risks and implement risk management policies, in an effort to attain sustainable development by reducing possible risks. Risk Management Organization Board of Directors (including Auditing) High-level management (CEO) All management offices of the Head Office (Environmental Management and Risk Department) Related Affiliates 22 Duties and Responsibilities 1. 2. Establish risk management policy, structure and, culture. Ensure the effectiveness of risk management and allocate resources. 1. Execute risk management strategies set by the Board of Directors. Coordinate inter-departmental risk management efforts and communication. 2. 1. 2. 3. 4. 1. 2. Compile results of risk management activities. Assist and supervise risk management activities of affiliates. Change risk categories depending on changes in the environment and recommend risk taking methods. Conduct performance evaluation and coordination following risk adjustment. Execute risk management activities. Conduct self-evaluation of risk management activities. LCY CSR Concept Our risk management structure is divided into aspects of finance, auditing, legal, information, and investment with the following strategies of execution level: Financial Risks 1. Safe management of funds Funds play an important role in the operation of a company. All operation schemes are related to funds. Ample liquidity or shortages may influence the operation of huge stakes, signifying the importance of efficient management of funds. The management of funds includes the monitoring and review of the following to achieve optimal benefit and safety control. (1) Daily review of current funds and demands for funds for further capital allocation to avoid shortages of working capital which may lead to operational crisis. (2) Monthly prediction of accounts receivable and accounts payable for better capital allocation. (3) Strengthen payment security by using SAP system direct transfer through electronic banking operations where all levels of authorization are needed to access payment. (4) Plan appropriate bank line of credit to increase the depth and width of capital allocation, securing the safety of capital allocation. (5) Establish internal control mechanisms with regular cash inventories and reconciliation of bank deposits. Audit payment authorization level to enhance the security of fund management. 2. Foreign exchange risk management (1) Review foreign funds and demands for foreign funds for foreign exchange management and control. (2) Gather foreign exchange information as risk control basis to lower the risk of foreign exchange. (3) Establish management system to consolidate all fund bodies, accounts receivable and accounts payable related to foreign exchange to avoid risk of foreign exchange. (4) In order to avoid risks due to foreign exchange rate differences, estimate the amount of foreign currency and payment terms to offset foreign currency assets and foreign currency liabilities, achieving close-to-zero for all foreign currency bodies. 3. Property and assets management Asset management specialists and professional insurance brokers should work together to plan insurance of property and assets before choosing a suitable insurance company. (1) Professional insurance brokers are to conduct site visits and produce “survey reports” which evaluate the operational risks of the sites and provide points of improvement for occupational safety. This report also serves as a reference when evaluating a suitable insurance company. (2) Plan for staff to participate in occupational safety and environmental protection workshops and courses held by authorities. (3) Review the expiration date of insured items to avoid gaps in insurance coverage. 23 LCY CSR Concept Management Risks 1. Auditing Perform annual auditing according to self-assessed risk evaluation of the internal control system. Review the effectiveness of internal control system and execution, while assist the Board of Directors and the management level to understand the control operations for corporate risk management. Includes functions below: Avoid conflict of interests Assist the Board of Directors and all departmental heads in understanding the effectiveness of the internal control system, including the design and execution of internal control. 2. Legal counseling In charge of legal risk evaluation and legal advice, which include contract audit procedures to assess the risks of contracts; based on internal system, proposals and execution regulations, provide legal advice and recommendations for litigation, mergers and acquisitions, intellectual property rights applications and management, and other matters. Share legal knowledge and information based on external seminars and news related to legal affairs. Write drafts and amendments to official corporate letters in order to lower the risk of legal affairs. 3. Information safety The information safety team works with the professional risk counseling team to plan and review information risk management covering the possible impact or all possible risks of IT operations, including natural disasters or government policy changes, internal procedure that may impact the product or service quality, IT organization and efficiency of the information center, improper authorization, intellectual property loss, supervision or legal control, etc. Reviewing and monitoring at all times is required to achieve optimal performance and safety. (1) Safety risks: risks of malicious attacks from unauthorized persons to access, manipulate, or use information. (2) Availability risk: risks of limited access to information, application or system process failure due to human error, mechanical breakdown, or natural disasters. (3) Effectiveness risk: risks of reduced business productivity or value due to systems, applications, personnel, or organizational ineffectiveness. (4) Legal compliance risk: risks of information processing not meeting the requirements of regulations, IT or business policies. 4. Investment risk (1) Asset allocation, management, and control according to the evaluation and review of asset distribution and funding needs. (2) Utilize macro- and micro- economic information for investment or asset allocation, to lower the risks of investment. (3) Calculate achieving time, payback, and acceptable risks based on investment goals, and screen for optimal assets. (4) Establish a dynamic analysis adjustment system and regularly review assets in the investment portfolio. Analyze and decide according to future overall economies and financial market trends if adjustment of the portfolio is to be made. 24 LCY CSR Concept Risks at Sites LCY plays an important role in the petrochemical industry. all our production facilities operate under high temperature and pressure, and even minor negligence may lead to accidents involving leakage of combustible; furthermore, many manufacturing process require 24-hour non-stop operation. Therefore, internal risks at sites should not be underestimated. If a fire led to explosions, it will be difficult to extinguish such fire by aiming the fire extinguisher directly at the dangerous petrochemical substances. If such incident occurs, nearby residents might file complaints against the corporation or even organize protests, making such events even more difficult to resolve. Furthermore, deriving problems may arise if harmful chemical substances are leaked. Such hazards may threaten the lives and properties of nearby factories and residents directly. Therefore, LCY has put great effort into the fire control system at each site and established a holistic fire management plan. In the case of fire, the plan can minimize damage, thus reducing any impact on corporate reputation. Furthermore, we established an “Environmental Risk Management Department” registered under the Taipei City Government Labor Inspection Department of Labor Bureau. The Environmental Risk Management Department is in charge of the Occupational Safety Department and Damage Department, each responsible for environmental risk management and relevant technical engineering. They are in charge of overseeing the occupational safety and health offices at each site, which are responsible for the planning, supervision, and promotion of employee safety and health. In addition to enhancing fire control equipments at all sites to surpass the requirements set by government regulations, all sites are required to conduct emergency drills of single or complex scenarios. This is to strengthen the management system for basic safety of all manufacturing processes and facilities, and enhance high risk operation control and management over contract suppliers. The organization chart of the Environmental Risk Management Department is shown below. 25 LCY CSR Concept Environmental Risk Management Department Vice President, Director (Associate) Manager (Associate) Manager Occupational Safety and Health Department Loss Control Department Supervisor Engineer Associate Engineer Supervisor Engineer Associate Engineer Occupational Safety and Health Office of all Sites Supervisor Engineer Associate Engineer Assistant Engineer Technician (Level 3-6) A nding cceptanc a t s e r de Ap n U ommunication p C Hazard identification Risk assessment Engineering improvement Occupational health Environmental protection e m en Security te ag na nce Risk management M an Asset management Industrial safety k contro Ris l Loss control n tio cia re Re sp ec t Environmental Risk Management Structure t sys m m te n ai Insurance Health care Emergency response plan us to Business continuity planning me na r r el ationship ma Pe rfor m 26 en t C g l ance appraisa em LCY CSR Concept Research and Development To secure stable long-term growth, LCY CHEMICAL CORP. has set short- and long- term research and development strategies to achieve technology innovation and product diversity by recruiting talented people with expertise and increasing investment in research and development. Hopefully, the added-value of our products and services can be boosted to create market opportunities while increasing industry and human resource competitiveness. Short-term Research and Development 1. Enhance the reliability of facilities by implementing advanced production technology. Continue manufacturing process modifications to increase performance and production efficiency in hopes of reducing product cost. 2. Incorporate and satisfy the core demands of clients. Implement internal and external customer service to effectively expand the market and win sales opportunities. 3. Provide complete product specifications and technology services to expand further into the global market of thermoplastic rubber. 4. Continue to develop relevant electronic chemical products to increase the proportion of customized services. Long-term Research and Development 1. Planned training for employees; enhance internal management; and simplify operations to increase management efficiency. 2. Develop specialized chemical products to elevate manufacturing level and added-value of products. 3. Promote main products to the world and strive to become one of top three chemical engineering corporations in Asia, and gain unrivaled reputation in the chemical industry. 4. Develop advanced electronic chemical materials to synchronize with the developmental trends of the electronics industry. Create key materials of new technology and high added-value. The research and development tasks we are carrying forward currently include DCPD purification manufacturing process development, SEBS manufacturing process modification and product development, continuous SEBS process development, SEB / PP composites product development, special high-priced chemicals process introduction and development, TPE production technology improvement and product development, PP production technology improvement and product development, SBS, SIS development of new products, PARA production technology improvement and development, Pentaerythritol production technology improvement and development. Our research and development results are as follows, 1. SEBS process and product development: Development of 2 specifications of SEBS9550/9551 Development of high hydrogenation process and catalyst removal process 2. Composite materials (aiming to develop the market for green material for wire and cable coating) Development of formulation and manufacturing process for flame retardants and composites (1) The Technology is owned by LCY CHEMICAL CORP. and can be adjusted according to customer demands. (2) The technology is designed for our own materials, providing advantages in exclusivity. (3) Competitive in cost compared to products of the same-level in the market. (4) Potential for patent application due to technology novelty (5) Potential for massive production (6) Market potential is huge for eco-friendly wire and cable coatings 27 LCY CSR Concept SEBS halogen-free flame retardant composites with two formulations verified by client’s combustion test (UL1581VW-1). Excellent physical properties that pass the heat and aging duration test (136℃,168hr) for cables and wires (The highest level at the temperature of 105 ℃). The formulation and manufacturing process is developed solely by LCY CHEMICAL CORP. with over 50% own material usage, bringing forth competitiveness in the market and potentials for massive production. Investment in Research and Development 119 159 Unit: NTD 1 million 2011 202 25,182 28,649 30,282 0.47 0.55 0.67 2009 Value for investment in R&D Total revenue Ratio (%) 2010 CSR Management We view discussion and management of CSR issues as the key in showing our commitment to corporate social responsibilities, including following corporate ethics, complying with regulations and guidelines, risk management, EHS, hazard prevention, employee health enhancement, and product responsibility. We seek an effective management system that can drive stable growth in CSR issues. To establish and execute a management system that can be applied to all level of employees, LCY CHEMICAL CORP. set up a “CSR Management Committee”. Annual meetings for committee members are held to promote and fulfill our corporate social responsibilities. During the meeting, CSR challenges faced by LCY CHEMICAL CORP. are reviewed and discussed, to determine concepts worth promoting and focus on CSR efforts accordingly. The chairperson of LCY CHEMICAL CORP. CSR Committee is our Chairman; other department heads act as committee members. The Committee is in charge of setting the course, strategy, and action plan of CSR, and passing the plan to each department for execution and feedback. CSR Committee 28 Economy Environment Community Operation risks Financial risks Purchase risks Innovative R&D Corporate Prospects Water resource Waste Toxic substances Air pollutants Environmental footprint Labor Human right Community Product responsibility LCY CSR Concept Key CSR Issues Because our business comes into contact with many different stakeholders, including clients, suppliers, employees, investors and representatives from all fields, the media, and non-governmental organizations, LCY CHEMICAL CORP. believes in actively communicating with these stakeholders, to understand and communicate each party’s needs, demands, and issues. During the publication of our first CSR Report, we identified LCY CHEMICAL CORP. CSR Issues of Concern through the following steps. With experts in related fields and support from all departments, we drafted a list with issues of concern from our stakeholders. Step one: identifying issues Gather and collate relevant issues through interaction with stakeholders and discuss the responses from stakeholders during the operation process. Step two: prioritizing concerns Score each issue by “Effect on corporate management” and “Level of concern to stakeholders”. “Effect on corporate management” refers to the extent of effect on the management of LCY CHEMICAL CORP. and “Level of concern to stakeholders” refers to the effect on corporate image and business scope. Step three: analyzing results The upper right corner of the Matrix for CSR Issues consists of priority issues we should respond to and are designated as major topics in our annual report. Step four: continued modification Obtain better understanding of stakeholder satisfaction through information disclosure, in order to develop, execute, and review various action plans for improvement. LCY CHEMICAL CORP. Matrix for Key CSR Issues High Influence to corporate management Integrity Talent cultivation and social contribution Green chemical industry Energy and climate change Toxic chemicals management Transparent disclosure Supply chain management EHS Community meetings Low Low Level of concern to parties of interest High 29 LCY CSR Concept Communication with Stakeholders It is our hope to understand the needs of LCY’s stakeholders. Therefore, we have established different channels of communication for investors, clients, employees, and the community. The channels are explained as follows. In the future, we will continue to strengthen these channels of communication to meet the demands of our stakeholders. Channels of Communication for Stakeholders Stakeholders Investors Clients Suppliers Frequency of communication Annual shareholder’s meeting Customer service hotline Standards for procurement Random auditing Issues of concern Our efforts Corporate earnings Risk management Regular shareholder meetings are held on a regular basis. A special forum for investors to express their opinions and provide feedback is setup on our official website for better, quicker communication. Customer satisfaction Customer service maintains close contact with clients and provides product information updates and services of high quality. Perform all system management to meet the demands of our customers. Quality control (ISO9001) Environment management (ISO14001) Social responsibilities (SER) Employee’s rights (SA8000) Electronic Industry Code of Conduct (EICC) Green Product RoHS, WEEE, EuP, REACH Department in charge of purchasing, green product proposals, supplier chain management, and EHS maintain close contact with suppliers. Characteristics of materials and quality control are requested to help establish all management systems and suit the future demand of LCY CHEMICAL CORP. Employees Regular meetings Salary and compensations Welfare Working environment Staff members are resources of the company. It has been our goal to provide a comfortable working environment for our employees. We also provide all types of training resources to enhance employee morale. Meetings are conducted to encourage feedback from our staff. Communities Community activities Charitable work Impact to environment Social contribution Environmental monitoring and evaluation are ongoing to minimize the impact to the environment of nearby communities. Engage in community services. Government bureaus Regular checks Fire drills Regular inspections Equipment checkups Safety inspection Regulations with impact to society Impact to environment Participate in inspections and audits according to government regulations. 30 Energy and Climate Change The chemical industry that LCY CHEMICAL CORP. locates in is right at the central position to change the world. We have competent professionals and technical personnel dedicated to solve global challenges towards sustainable development through innovation. Our industry contribute to product innovation and reducing the energy dependence of material and products. We strive to reduce the CO2 emissions of materials in the entire product life cycle, and play a positive role in creating green future and moving towards green economy. 31 Energy and Climate Change GHG Emission Inventory Check Climate change is currently the biggest challenge for achieving sustainable development around the world. As an export-oriented newly industrialized country and non-State party to the Framework Convention of the United Nations Climate Change, Taiwan is at a turning point in economic development. In order to maintain our competitiveness in the global market, we have to act fast in developing carbon reduction policies and adapting plans to meet the challenges of such impact. It is also important to strengthen international collaboration and encourage exchanges of carbon reduce policies, technologies, and experience. By doing so, the carbon market can be aligned with global market trends, ensuring sustainable development of the environment, economy, and society. LCY CHEMICAL CORP. believes in holding a proactive attitude towards carbon reduction plans. The first step in carbon reduction is to track the carbon footprint of our products. This understanding will allow us to estimate carbon emission in the product life cycle, and achieve energy conservation through assisting the supplier chain. It is our hope that our products can meet the target of carbon neutrality with no greenhouse gas emissions. With this in mind, LCY CHEMICAL CORP. has been promoting the GHG Emission Inventory project since 2004, and logs our greenhouse gas emission annually, as instructed by the Bureau of Industry. In 2009, Ta-she Site first implemented the greenhouse gas inventory management system and obtained ISO14064-1 verification. By 2011, LCY CHEMICAL CORP. has implemented this system to all sites and obtained ISO14064-1verification for greenhouse gas emission. Step by step, LCY CHEMICAL CORP. has built a carbon gas emission list for the group in preparation for eventual carbon trading. LCY CHEMICAL CORP. is moving towards the ultimate goal of carbon neutrality and promotes the concept of green conservation and green industry to all of its sites. Moreover, in order to show our commitment to promoting greenhouse gas reduction, in 2011, LCY CHEMICAL CORP. signed the Industrial Greenhouse Gas Voluntary Reduction Agreement with the Ministry of Economic Affairs, along with delegates from 11 other industries, including iron and steel, petrochemicals, cement, paper, rayon, cotton printing and dyeing, silk printing and dyeing, composite materials, industries of certain sorts (including food, electronics and plastic, etc.), semiconductor, and liquid crystal display (LCD). In 2011, there were 10 award-winning corporations for voluntary greenhouse gas reduction including China Steel, Formosa Chemicals & Fiber Synthetic Phenol Site CAPCO Taichung Site, LCY CHEMICAL CORP. Kaohsiung Site, Asia Cement Hualien Site, Chung Hwa Pulp, Far Eastern Chemical Fiber Site the ASE K11 Site UMC Fab8D Site and AUO Taichung Plant. 32 Energy and Climate Change Carbon Footprints in Our Products and Services After the GHG emission inventory system had been implemented, in 2011, all LCY sites conducted inventories of carbon emissions during the life cycle of products produced in 2010. This included carbon emission generated during raw material acquisition, manufacturing process, and transportation. A product carbon footprint report was completed and verified by British Standards Institution PAS 2050. Beside the inspection of GHG emissions, this report can also be the basis for future planning of carbon reduction. It can also provide our clients with an understanding of greenhouse gas emissions produced by selected products and services. Among the sites of LCY CHEMICAL CROP., Kaohsiung Terminal Station provides customized services for chemical assets storage under the client’s name. Other sites are manufacturers of products where all target products are sold to downstream suppliers for manufacturing or use. Therefore, these sites are considered to provide B2B service and the system boundaries include raw material acquisition, manufacturing process, and various stages of transportation. LCY CHEMICAL CORP. 2011 Inventory of Target Product Carbon Footprint Number Site 1 Ta-she Site 2 Kaohsiung Terminal Station 3 Linyuan Site 4 Kaohsiung Site 5 Siaogang Site Name of Target Product 25 kg polypropylene particles (product number 6331, woven bag) Carbon Footprint 42.1 kgCO2e Per tonne of chemicals, storage and transportation services Standard one gallon electronic isopropyl alcohol S Level (Product number EIPA2-S-001GSL) 1kg in bulk of acetaldehyde (not include the phase of translate to client ) 1kg bulk bags of pentaerythritol 25 kg paper bags of pentaerythritol 24% per kilogram of bulk formaldehyde 37% per kilogram of bulk formaldehyde 37% per kilogram barrels of formaldehyde 44% per kilogram of bulk formaldehyde 44% per kilogram barrels of formaldehyde 5.91 kg CO2e 149.812 kg CO2e 0.48 kg CO2e 0.7kg CO2e 0.99 kg CO2e 0.89 kg CO2e 1.13 kg CO2e 600 kg flexible freight bags (TPE1487) 20 kg paper bag TPE1487 2,335.49 kg CO2e 75.81 kg CO2e 0.037 kgCO2e 6.956 kgCO2e 1.86 kgCO2e 33 Energy and Climate Change Video Conference Encouraged to Lessen Energy Use The Head Office of LCY CHEMICAL CORP. is located in Taipei, whereas all other sites are spread out in southern Taiwan. In order to reduce carbon emission resulting from employee business travels and to put carbon reduction policies into practice, the R&D department in the Head Office conducts video conferences with on-site staff on a weekly basis. This reduces waste of human resources and energy, and transportation use for business trips. Types of greenhouse gas emissions reduced because of reduction in transportation use in 2011 are as follows: Travel Item Greenhouse Gas Reduced Description Taxi / Car to THSR Station 19,846 kg The average distance from THSR to the Head Office is 35 km; 51 weeks*12 persons*2 (round trip)*0. 2 kg (carbon emission per person per km)*35 km THSR 11,274 kg 51weeks*12 persons*2 (round trip)*0.0267 kg (carbon emission per person per km)*345 km Driving to the Head Office 4.01 tonnes CO2e Regular meetings held in Taipei for 2 persons per month/ single trip; gasoline consumption of 70.5 L; round trip 141L; annual consumption 1.692 kiloliter Carbon reduction through video conferences 2010 Number of persons in Taipei/ Kaohsiung 2011 6/2 7 / 12 Weeks of Meeting/ year 51 51 THSR carbon emission (per km per person) 0.0267kg 0.0267kg Round trip distance to Taipei on THSR 345km*2 345km*2 0.2kg 0.2kg Average distance in Taxi to THSR and to Head Office 35km*2 35km*2 Carbon emission 3,307 kg 19,846 kg Taxi carbon emission (per km per person) 34 Energy and Climate Change Hazard Prevention Due to Climate Change In order to reduce damages caused by power failure, water shortage or water supply disruption caused by climate change or extreme climate, LCY CHEMICAL CORP. has developed “Emergency Measures for Operation” and “Water Supply Disruption Operation Plan” to respond to fire and water shortage, respectively. These plans ensure the continued production when such incidents occur. Factor Response Measures Fire system maintenance Kaohsiung Site Siaogang Site Installed two emergency generators (providing 1,250KW electricity) that can ensure the normal operation of the site fire fighting and telephone systems. Installed a fire pump emergency generator (500HP) to maintain normal operation of site fire system. Production operation response Maintain minimum function of facilities via power provided through generator and avoid shutdown Respond in accordance to contingency plans of each site Instrument and Electronics team repairs equipment and troubleshooting Water for fire extinguishing system 1,500 m3 cistern installed, allowing normal operation of the site fire system Fire Disruption of Water Supply Production line water Install generators to provide electricity for lighting 2 production lines and DCS control room. Maintain minimum function of facilities via the power provided by generators and avoid shutdown Respond in accordance to contingency plans of TPE site Instrument and Electronics team repairs equipment and troubleshooting 2,500 m3 cistern installed, allowing normal operation of the site fire system Reduce site capacity and fill factory spare barrel Contact transportation companies to bring water from Fensang Reservoir and the Cheng Ching Lake water supply field When no water could be obtained externally, use site cistern to maintain minimum factory production operation 35 Energy and Climate Change Energy Saving at Sites To reduce energy consumption at our sites to achieve our energy conservation goals, LCY CHEMICAL CORP. has implemented various plans at our sites, including heat recycling, reduction of steam consumption, improve air-conditioners, and etc. With successful execution of these plans, LCY CHEMICAL CORP. reduced 2,354.7 tonnes of CO2 emissions in 2011. Kaohsiung Site Energy Saving Achievements Energy Saving Action 2009 Install air compressor heating the molecular sieve (air dehumidifier) KWh 690,478 0 0 430 Implement MVR water system Tonnes of steam 0 18,374 0 2,912 Replaced aluminum alloy fan in three cooling towers with second generation HUDSON FRP blades to increase cooling effect and reducing power consumption KWh 0 345,933 0 212 Replace second floor office air-conditioning system with frequency variable energy saving air-conditioners, reducing the power consumption of air conditioning systems KWh 0 2,864 0 2 Install additional steam boiler to recycle wasted heat by burning waste Tonnes of steam 0 9,967 0 2,282 Sale of waste KL heavy oil 0 0.30 0 2.654 Replace air compressor cooling water device KWh 0 222,500 0 138.67 Steel low pressure steam piping directed to the T1302 for integration, reducing the use of the DIPE low pressure steam Tonnes of steam 0 0 4,752 1,088.2 36 2010 Energy Saving Benefit t-CO2e Unit 2011 Energy and Climate Change Siaogang Site Energy Saving Achievements Energy Saving Action Replace cooling fan for Cooling Tower PF-1101D Reduce blade size of PC-208C Replace 400W Mercury vapor lamps to 100W discharge lamps 2010 Energy Saving Benefit t-CO2e Unit 2009 2011 KWh 182,280 0 0 112 KWh 137,016 0 0 84 KWh 0 49,275 0 34 KWh 0 201,382 0 145 t-CO2 e 0 0 1,245.68 1,246 Tonnes 0 0 775 176 Replace 3-1 and 2-1 refrigeration compressor with high-efficiency models (RC2) Replace heat exchangers, enhance condensate efficiency, reduce non-condensing VOCs emissions to Flare E-2208, E-205, E-303 Change Steam Trap to reduce extra steam use Linyuan Site Energy Saving Achievements Energy Saving Action Equipment / pipeline insulation and steam trap replacement Variable frequency cooling fan installation Unit Tonnes 2009 2010 2011 Energy Saving Benefit t-CO2e 562.4 453.77 162 325 MWh 0 406.58 37.48 272 MWh 0 0 70.53 43 Installed new filter to press mud off equipment and installed air conditioning pump for IPA filling 37 Energy and Climate Change Ta-she Site Energy Saving Achievements Energy Saving Action 2010 Energy Saving Benefit t-CO2e Unit 2009 2011 Change P-922C to stainless steel impeller, high efficiency and low horsepower motor KWh 224,000 0 0 137,984 Raw water pump P-811A/B renewed with stainless steel impeller, high efficiency, low horsepower motor KWh 256,648 0 0 158,095 New 8” air pipeline added to supply AQU-3571 from the outlet of new dryer (C4582A/B/C 3 dryer usage reduced to 2) KWh 85,904 0 0 52,917 Boiler RO water system and dosing system newly installed Kiloliter 363 0 0 1,129,293 C-2877 air compressor changed to energy saving mode KWh 0 393,520 0 240,834 Fiber Site 2 production line stopped using hot water circulation system of the DR-1 DR-2 & wrinkle machine. Operation and product quality remained the same while saving steam. KWh 0 133,629 0 81,781 Fiber Site 2 production line stopped using the hot water circulation system of the DR-1 DR-2 & wrinkle machine. Operation and product quality remained the same while saving steam. kiloliter 0 31.7 0 98,619 Installed a new variable frequency air compressor C-4582D NT$ 0 0 581,818 356,073 Reduced steam use of TPP3 Steamer kiloliter 0 0 29 90,219 Remarks: Ta-she Site has also started recycling its waste water to a waste water collection pool for reuse after going through TK-901. This helps to reduce 500 tonnes of water per day (this is an estimated value only, as the flowmeter was not installed during 2009 to 2011) 38 Energy and Climate Change Storage and Transfer Station Energy Saving Achievements Energy Saving Action Unit 2009 2010 Energy Saving Benefit t-CO2e 2011 Reduce freezer use from 10 hours to 9 hours according to actual time of use KWh 9,141 0 0 5.69 Change IPM discharge mode from pump to N2 pressure discharge KWh 105 0 0 0.07 Modify lightening system of sites from whole area switch to separate area switch KWh 0 21,096 0 2.06 Change old lightening lamps to energy-efficient lamps KWh 0 0 3,308.4 13.14 Under various energy saving measures, greenhouse gas emission was reduced gradually. LCY CHEMICAL CORP. will continue to put effort into reducing greenhouse gas emission, lower carbon footprints in our products, and develop green products in the hope of reducing overall greenhouse gas emissions of the entire society. GHG Emission Scope Source Unit 2009 Direct Greenhouse gas Emission (Scope 1) Company Vehicle Boiler t-CO2e 87,633 94,721 82,701 Indirect Greenhouse gas Emission (Scope 2) Electricity Steam t-CO2e 308,409 306,758 314,636 Total 396,042 401,479 397,337 Total Revenue (million) 25,182 28,649 30,282 0.06 0.07 0.08 Eco-efficiency Ratio (million) (Revenue created by the unit of greenhouse gases) 2010 2011 Other GHG Emission Type of Greenhouse Gas Unit 2009 2010 2011 CH4 emission t-CO2e/year 48 49 53 N2O emission t-CO2e/year 88 95 96 39 Responsible Care As an important member of the global chemical industry, LCY CHEMICAL CORP. has been long devoted itself to improving the environmental protection, safety, and health of employees. LCY CHEMICAL CORP. became a founding member of the Taiwan Responsibility Care Association (TRCA) in 1998. With demands from chemical supplier chains in mind, we have helped elevated the performance of working environment safety and health, and environmental protection among the chemical industry. 40 Responsible Care Following the 1984 Bhopal incident in India that caused 3,000 casualties, the chemical industry realized the high risk of site shutdown if site safety, health, and environmental friendliness are not improved. Through voluntary efforts and self-discipline, chemical industries developed responsible care systems to prevent incidents like the Three Mile Island nuclear disaster, which devastated the nuclear industry. As an important member of the global chemical industry, LCY CHEMICAL CORP. has long been devoted to improving environmental protection, safety and health of employees. To strengthen risk evaluation and safety management in environment, safety and transportation for the domestic chemical industry, LCY CHEMICAL CORP. became a founding member of the Taiwan Responsible Care Association (TRCA) in 1998. With demands from chemical supplier chains in mind, we put efforts in elevating the performance of workplace safety, health, and environmental protection among the chemical industry. Responsible Care is a concrete commitment of chemical industries around the world, to voluntarily continue performance improvements in environment, health, and safety (EHS). To achieve this, chemical industries must meet or exceed regulatory requirements, collaborate with governments or other stakeholders, and participate in voluntary services. The Responsible Care System has been implemented in 53 countries. LCY CHEMICAL CORP. has participated in and given full support to various TRCA activities. The TRCA mission statement “recognizes that Taiwan chemical industry carries social responsibilities and continuing improvements in environmental, health, and safety performance”, which has become our goal in promoting EHS activities. The promotion of Responsible Care in Taiwan reached second place among Asian countries, only behind Japan. TRCA is one of the few associations that had continued regular updates of our environmental safety reports. Furthermore, LCY also works with external professional organizations to maintain and enhance chemical industry environmental safety performances, through participation in Level II and III Emergency Response Information Center (ERIC) of the Industrial Technology & Research Institute (ITRI) and the Taiwan Chemical Awareness and Emergency Response Association (CAER). Products and services created by LCY CHEMICAL CORP. enhance the quality of life for all mankind, both now and in the future. Therefore, we are committed to strive toward an accident-free, injury-free workplace that causes no harm to the environment. We will keep our achievements in the development of sustainability and environmental safety public. LCY CHEMICAL CORP. will follow the principles of Responsible Care and seek long-term development and prosperity of the chemical industry. 41 Green Chemical LCY CHEMICAL CORP. is based on the concept of “Green Energy Technology Enterprises with DNA-Full-of-Creativity” and implements the environmental protection concepts in the green chemistry to develop green products. We continue to invest resources to reduce the environmental impact of product lifecycle, including reducing chemicals emissions, controlling and reducing the waste environmental impact, and actively contribute to environmental sustainability. 42 Green Chemical From the procurement of raw materials to production, and all the way to waste disposal, LCY CHEMICAL CORP. follows the guideline of related laws and puts effort into ameliorating the utilization of energy and resources including chemicals, water, and waste, from a perspective of environmental friendliness and energy conservation. LCY CHEMICAL CORP. Environmental Protection Policy RESPECT FOR HUMAN LIFE OBSERVE REGULATIONS PREVENTION OF POLLUTION SUSTAINABLE OPERATIONS CONTINUOUS IMPROVEMENT By meeting or surpassing legal standards, maintain safety on all manufacturing, storage, and transportation processes, ensure the safety of employees, factory facilities, and the life and property of the general public, in an effort to achieve a zero accident status. Through sticking to “Excellence in Technology”, “Proactivity in Spirit”, and “Continuous Improvement”, LCY ensures that quality of products and services earn the greatest trust from customers. Environmental protection is the primary objective of EMS (Environmental Management System). Implementing environmental protection measures is the established management objective of the company. Well-executed environmental protection must achieve our highest respect and safety for people, the ecological system, and facilities. Carrying out environmental protection activities, promoting the Responsible Care System, and continuously improving on the spirit of compliance with requirements and standards. Make sure all internal activities are in total compliance with applicable laws and regulations, and do so with vigilance to effect the sustainable operation of every activity. 43 Green Chemical Green Product Development Innovation is deeply rooted in LCY CHEMICAL CORP. We devote great effort to innovative research and development of our products and technologies to meet challenges in the local and global market, as well as the industrial trend of low-carbon energy saving and environmental protection. We strive to be part of the green industry and hope to present ourselves as the best practitioner in this field. In 2011, under the government’s high-value chemical industry policy, we established our Corporate R&D Center in Nanzi Park II, to enhance technology and consolidate the current R&D resources at each site. In this R&D Center, the main focus is on the development of solar energy, wind power, LED, eco-friendly tires, and new technologies of biomass energy. Thermoplastic Elastomers (TPE) is a special rubber has the advantages of both plastic and rubber, allowing the manufacturing process to be simplified and downstream manufacturing cost to be reduced through injection molding. It can be used for shoe soles, as an asphalt modifier, roof leak proofing, hot-melt adhesives, pressure sensitive adhesives, industrial supplies, electronic components, toys, etc. At the current stage, TPE manufacturers are working towards reducing production cost, while developing specialized products with higher added-value. LCY CHEMICAL CORP. is the world’s largest manufacturer of TPE. Because of the global trend of conservation, the recyclable characteristic of TPE has drawn attention from all over the world. Besides reducing production cost by improving our manufacturing process, it is also our goal to enhance our level of technology to strengthen our competitiveness as the leading manufacturer in the global market. We continue to put effort into research and development of composite materials and strive to expand the market of eco-friendly coating materials for wires and cables. LCY CHEMICAL CORP. has also developed its own flame retardant composite formulations and process technologies. Currently, we have successfully developed “SEBS halogen-free flame retardant composites” where two formulations have passed client’s combustion tests (UL1581VW-1). The composite contains excellent chemical properties which meet the highest standard of cable and wire heat aging resistance at 105°C (136°C, 168hr). International Collaborations Committed to the development of biomass energy and chemicals, LCY CHEMICAL CORP. signed a Letter of Intent for Collaboration with LanzaTech, New Zealand's top clean energy technology enterprise, to develop biomass energy and chemicals. First, the two partnership aims to develop renewable low-carbon raw materials that can eventually replace our dependence on crude oil during the manufacturing of current products. Then, the partnership is expected to extend our expertise to the development of green products, including biomass plastics and energy. The special gas fermentation technology developed by LanzaTech has been successfully implemented in the manufacturing process of collecting steelmaking exhaust to produce ethanol and is expected to be applied to other types of industrial gas emissions. At the same time, transformational product researchers have currently explored the possibilities of butanediol and other widely used carbon-hydrogen and oxygen compounds. It is expected that various forms of biomass energy or high added-value chemicals for special use can be produced. Developing a strategic advanced technology platform has long been set as our direction. At the 2009 National Energy Conference held by the Ministry of Economic Affairs’ Bureau of Energy, biomass energy became the center of attraction. Our international collaboration project of biomass and chemical development will not only help improve sales but also serve as a token of our contribution to green technology development. The project represents our commitment to the sustainability of our Earth and a critical step towards a future beyond boundaries. 44 Green Chemical LanzaTech CEO Jennifer Holmgren has pointed out that although the market share of biomass chemicals is only 1% currently, but it is predicted to have an annual growth of 9% for the next 10 years. Furthermore, the global market of biomass chemicals and plastics is predicted to reach US$ 15 billion in 2020. Therefore, we deeply believe that this collaboration will be beneficial to both chemical raw material supplier chains and users. LanzaTech will continue to speedily provide integrated industrial commercialization process. Environmental Management As a founding member of the Taiwan Responsible Care Association (TRCA), LCY has always emphasized the importance of community integration. LCY CHEMICAL CORP. is keen on maintaining good relationships with businesses and positive interactions with communities. We shoulder our social responsibilities and proactively organized an environmental management team to avoid the occurrence environmental risks. Through the establishment of a collaborative network and the nurturing and training of colleagues, LCY CHEMICAL CORP. cultivated a proactive management style for environmental care, providing high quality petrochemical raw materials and products. Through the hard work of each factory, LCY CHEMICAL CORP. has implemented and developed an efficient environmental management system. By the end of 2011, all sites have implemented ISO 14001 for Environmental Management System (EMS). All sites met ISO 14001 standards for daily environmental management operations to ensure that all sites meet the minimum environmental requirements. 45 Green Chemical Toxic Chemicals Management LCY CHEMICAL CORP. is committed to strict chemical substance management. It is our responsibility to continuously increase the safety of our products from R&D, production, transportation, marketing, to sales. Through standardization and strict control and management mechanisms, all manufacturing processes follow guidelines set by the Toxic Chemical Substance Management Act to ensure safe storage, utilization, and recycling or disposal of these substances. Current toxic chemical substance management at LCY CHEMICAL CORP. sites are as follows. Ta-she Site No toxic chemical substances, except minor operations in the laboratory. Kaohsiung Site Regulated toxic chemical is formaldehyde. There are 11 substances used for quality control analysis, including methylene chloride and pyridine. 1. License application and personnel designation: Permit applied for formaldehyde or for the laboratory to use small amounts of chemicals in accordance with regulations. Designate specific personnel in charge of toxic chemicals. 2. Product packaging/sales: Formaldehyde products are labeled “toxic” in accordance with regulations. Client’s permit is confirmed before sales. Permit is applied for product transportation, and use vehicles equipped with GPS trackers as required by law. 3. Record and Report: The amount of all toxic chemical substances used is recorded daily. The log is submitted monthly and annually as required. 4. Contingency measures: In site Transport hazard prevention and response plans are open to the general public for review, while hazard exercises are carried out regularly. Siaogang Site Regulated toxic chemical includes 1,3 butadiene and cyclohexane, as well as small amounts of chemicals used for quality control and laboratory analysis including 8 chemicals: benzene, benzyl chloride, potassium dichromate, potassium chromate, acetonitrile, methyl-tert-butyl ether, dichloromethane, and dicyclopentadiene. All are managed and controlled under 457-EMS-06 Toxic Chemical Substances Management Guideline. 46 Green Chemical Toxic chemical substance protocol is established to control toxic chemical substances. Furthermore, Kaohsiung Terminal Station is also a member in Team 4 of the Kaohsiung City Toxic Disaster Joint Prevention Group. In the event of a serious incident, off-site assistance can be requested to minimize damage. The toxic substance control measures are as follows: 1. Toxic substance operation: All toxic substance storage is inspected by environmental audits and has to apply for storage permits before such action is put into practice. 2. Document management: All toxic chemical substances uses are recorded daily and the records kept for audits. 3. Record report: Records of all toxic chemical substance used and released are reported on a regular basis. 4. Monitoring system: A monitoring system is established on site for monitoring and Kaohsiung Terminal Station warning. All toxic chemical substances are monitored and alarm will sound when incidents occur. 5. Warning signs: All toxic substances and their operations facilities are labeled with GHS warning signs so that staff may be aware of the toxic storage zones and their risks. 6. Contingency measures: In the event of a toxic substance leakage, contingency plans are carried out according to the types of chemical substances to minimize harm caused by toxic chemical substances. Toxic chemical substances operation Monitoring system Linyuan Site Document management Warning signs Record report Contingency measures Regulated toxic chemicals manufactured on this site are acetaldehyde and MIBK, with small amounts of toxic chemicals used for quality control and laboratory analysis, including potassium dichromate, potassium chromate, potassium cyanide, dimethyl formamide, dicyclopentadiene, hydrazine, cyclohexan, and etc. All substances are recorded daily and reported online monthly in accordance with regulations. All substances are managed and controlled by the 757EMS0104 Toxic Chemical Substances Management Guideline. 47 Green Chemical Strategic Planning and Measures We have 10 strategic plans for the management of toxic chemical substances. 1. Establish hazardous item and toxic chemical substance database for consolidating incident response resources. All sites are required to build a database on their own hazardous items and toxic chemical substances. Individual site incident response plans are developed according to site characteristics and manufacturing process features, in an effort to ensure that the most accurate information will be provided to disaster response units. 2. Strengthen the facilities and storage containing hazardous items and toxic chemical substances so as to prevent seismic or flood damage. Review the facilities and storage of hazardous items and toxic chemical substances according to each site’s construction plan, piping components, and machinery settings to prevent accidents and the secondary disasters following earthquakes or floods. 3. Supervise the safety inspection of each site and enhance self-management and response to accidents. Form sites’ own firefighting teams and establish evaluation mechanisms for firefighting, reporting, and escape plans. Strengthen self-management and inspection of fire equipments on site and review incident response procedure. 4. Raise awareness of incident prevention and strengthen the joint prevention network with related authorities. Regular site safety meetings are conducted to further enhance the participation of joint prevention network so that all rescue resources are consolidated to reduce incident reporting time at each site. 5. Implement manufacturing process safety management and occupational safety supervision plan. Conduct safety inspections for managing, producing, and using hazardous or toxic chemical substances. Consolidate the inspections of toxic chemical substance sites and enhance the management quality of contracted safety inspection partners. 6. Regularly update site safety profile database and geographical environment potential analysis. A. Verify basic information of sites (e.g. site manager, firefighting manager, security supervisor, emergency contact person’s address and telephone number, location and type of stored toxic chemical substances) and follow up regularly for updates of site layout and availability of basic rescue equipments. B. Potential analysis is conducted according to the geographical environment of the site, e.g. sewage distribution, waste water flow, wind, burning tower exhaust gas dispersion, potential risk areas, and population distribution. 7. Establish safety and hygiene management guidelines to enhance the efficiency of safety and hygiene management. Inspect the potential risk factors of the chemical industry, analyze accident cases, manage risks, improve the prevention of incidents, establish emergency operational procedures, while enhancing performance evaluations and auditing management as well as management plans from our contract partners. 8. Establish incident analysis and review system on-site, encourage staff to participate in petrochemical hazard prevention workshops held by authorities. Discuss and analyze each incident and review its cause, effect, and improvement plan. 9. Enhance manufacturing process safety guidance for operational staff. Establish risk evaluation mechanism to understand the risk factors and management system of petrochemical sites to qualify current facilities and manufacturing criteria. 10. Implement operational plan on a continuous basis to reinforce safe practices of staff. Create a safe working environment and enhance incident response capacity. 48 Green Chemical LCY CHEMICAL CORP. Mid to Long Term Targets for Toxic Chemical Substances Management Short term target Mid-term target Long term target 1. Plan for hazard prevention software and its settings to achieve hazard prevention. 2. Ensure hazard prevention hardware installation and maintenance. 3. Enhance firefighting management and develop fire control inspection form and quantify the inspection results. 4. Identify high risk areas to strengthen the control and prevention of hazards. 5. Enhance hazard prevention, exercises, and training to raise hazard prevention awareness of the management team and staff. 6. Increase emergency response capabilities to achieve the goal of self-rescue and selfprotection. 7. Enhance fire alarm firefighting capacity. 1. 24-hour monitoring system installed to inspect firefighting and safety condition on site. Set video motion detection features for early warning and alarm. 2. Locate suitable places for the installation of auto-fire extinguishers. 3. Set fixed shot water cannons to strengthen fire safety protection on site. Install tools to support the fire control of neighboring factories. 4. Evaluation of fire control pipeline settings to enhance seismic tolerance. 1. Continued promotion of fire control plans and create self inspection form for fire control. 2. Safety evaluation and promotion of fire fighting improvement plans. 3. Evaluation and improvement of fire-proof items. 4. Evaluation and improvement of fire control facilities. 5. Enhance fire control divisions and fire escape facilities. 6. Evaluate fire control management promotion, emergency response plan, self-protection fire fighting team training and execution. 7. Evaluation and improvement of building safety. 8. Strengthen fire control management with continued joint auditing for improvement and prevent errors. 9. Develop fire control statistics for the evaluation of fire control management and goal setting. 10. Promote fire control area, distinguish and upgrade fire fillings. 11. Introduce new engineering methods for fire control construction, e.g. sprinkler water piping mechanical joint construction method, electrical room, early fire alarm equipment installation on high value facilities such as the clean room. 12. Implement safety inspection and risk evaluation of construction and environment. 49 Green Chemical Site Disaster Management It has always been the goal of LCY CHEMICAL CORP. to build a safe working environment. In the past, disaster management meant emergency response and rescue in the event of a fire; the goal was to minimize damages. These days, disaster management means the prevention of fires. In a chemical site fire can be very dangerous because of the explosive nature of chemicals (so-called hazardous materials). Fires caused by these chemicals are difficult to extinguish and the duration of fires are usually longer. Categorized by the chemical properties of each substance, these chemicals can be further divided into flammable gas, ignition liquid, flammable substances, spontaneous combustion substances, dangerous when wet substances, oxidizing substances, and etc. Careful attention should be paid in manufacturing, storing, and handling of these substances. Results of fire prevention can only be achieved with deep rooted work over long period of time. Past experiences have shown that the reason for the spread of fires include improper handling of the fire source, late discovery of fire, delayed reporting of fire, failure in early fire extinguishing, and misguidance of escape routes. All these were caused by human errors. Therefore, from the fire prevention management’s perspective, human factor is far more critical than upgrading of preventative facilities. Observing the concept of “taking care of one’s own properties,” world-renowned fire prevention countries such as the US and Japan have developed an autonomous “fire management system”. Each department is to secure the properties of its own department. In the event of fire, this system can help minimize damage. LCY CHEMICAL CORP. is keen on achieving this target. Fire Safety Equipment on Site At the initial stage of a fire, with speedy response, fires can be extinguished irrespective of its temperature or coverage area. Without proper response, fires can expand, quickly increasing the evaporation rate, exposing the site to high temperature radiation effects, leading to serious consequences including serial explosions. Therefore, the main goal of fire prevention on site is to extinguish fires at preliminary stages, thus minimizing damage. Moreover, because of the importance of extinguishing fires at initial stages, fire extinguishing capacity will depend on fire equipments. Fire Management Achievements In 2011, Loss Control Department conducted fire inspections on all the sites with the Joint Auditing Project and listed points of improvement in all aspects from management to human errors. We also participated in off-site occupational safety workshops. During inspections, because sites have different locations and features, GPS was used to learn more about the sites and their surroundings. The stored volume of chemical substances in operation was calculated before escape exercises were conducted. On-site inspection helped us to better understand the risks, thus a risk evaluation report was prepared as the basis for future fire or hazard damage control. Fire equipments and fire prevention mechanism are two sides of the same coin; both are needed. Fire equipments at all sites are inspected regularly in accordance to relevant guidelines. As for the fire management of buildings, we have fire management system review meetings to look for improvement and correct errors. We discuss methods of improvement to reduce the risks of fires and ensure the safety of our employees and properties. 50 Green Chemical Overview of Environmental Footprint The environmental footprint covers all sites of LCY CHEMICAL CORP. in Taiwan (including Taipei Head Office, Kaohsiung Terminal Station, Kaohsiung Site, Siaogang Site, Linyuan Site and Ta-she Site). INPUT Liquefied Petroleum Gas (kg) Power Usage (MWh) 40,000 34,164 280,000 271,314 30,000 23,768 22,312 270,000 260,000 20,000 254,094 251,366 10,000 250,000 112.75 100.18 1,357.20 1,059.48 111.61 838.58 240,000 2009 2010 2011 2009 2010 2011 8,610 Gasoline Usage (Liter) 9 8 120 6,780 7 100 74,310 4,720 6 3,517.05 4 411 60 385.54 3,014.11 40 2 6,069.73 238.04 20 1 0 73,680 80 5 3 Diesel Usage (Liter) 105,790 2009 2010 2011 2009 Heavy Oil Usage (Liter) 15,000 2010 789,705 Steam Usage (Tonnes) 790,000 14,541,000 2011 14,008,000 14,000 13,041,000 2.16 13,000 1.93 780,000 1.97 31.89 12,000 777,830 777,868 36.83 38.93 770,000 2009 2010 2011 2009 2010 2011 51 Green Chemical Tap Water Usage (kl) 2,000,000 1,759,177 Total Amount of Recycled and Reused Water (kl) 1,660,298 1,419,082 166,650 166,650 166,650 151.10 171.91 181.71 2009 2010 2011 200,000 160,000 120,000 17.26 14.31 21.34 80,000 40,000 0 2009 2010 2011 OUTPUT 410,000 Total Waste (kg) Green House Emissions (t-CO2e) 17,136,569 18,000,000 401,479 16,332,523 15,000,000 12,000,000 400,000 397,337 396,042 9,000,000 6,000,000 2,315,624 3,000,000 390,000 2009 2010 2009 2011 2010 2011 Waste Treatment 52 Quantitative indicators Unit 2009 2010 2011 Waste incinerated kg 729,075 15,288,790 14,896,040 Waste sent to landfill kg 426,150 503,550 323,810 Waste recycled kg 116,279 115,975 208,357 Waste treated for reuse kg 255,305 326,605 497,655 Green Chemical Air Pollutant Emission 80,000 Sulfur Oxides (SOx) Emissions Nitrogen Oxides (NOx) Emissions 53,936 54,000 53,500 62,276 52,916 53,000 52,500 60,000 52,000 55,105 52,171 51,181 51,500 51,000 50,500 50,000 40,000 49,500 2009 2010 2009 2011 2010 2011 Volatile Organic Compounds (VOCs) 80,000 Suspended Particles 60,000 20,000 40,000 16,000 12,000 8,000 20,000 4,000 0 2009 2010 2011 2009 2010 2011 Water Resource Management Tap water is the main source of water usage at LCY sites and the wastewater of each site after treatment facilities treat wastewater to meet the Linhai Industrial Park Sewage Treatment Standards, together with the wastewater from Siaogang Site, are drained into the discharge pool at Kaohsiung Site. The wastewater is then drained to Linhai Industrial Park Wastewater Treatment Site for treatment in order to meet EPA effluent standards before being discharged to the sea. It is our hope that by doing so, we can help reduce the burden put on water resources. Under such strict control processes, no severe leakage occurred in 2011. Water Usage Indicator Unit Tap water usage 1,000 Liter (1 degree) Total water recycled 1,000 Liter 2009 2010 2011 1,759,177 1,660,298 1,419,082 166,650 166,650 166,650 53 Green Chemical Year Item 2009 Wastewater (m3) 2010 2011 320,191 235,283 320,067 COD average concentration (ppm) 55 169 211 SS average concentration (ppm) 16 87 83 Remarks: average concentrations of COD and SS are that of Kaohsiung and Siaogang Sites mixed. LCY Site Effluent Discharge Year Site 2009 2010 2011 Kaohsiung, Siaogang Site 320,191 235,283 320,067 Ta-she Site 344,186 396,454 306,870 Linyuan Site 417,409 366,131 367,111 1,081,786 997,868 994,048 Total Environmental Protection Expenditures Unit: NTD 10,000/year Item Description Ta-she Site: VOCs leakage over 10,000 ppm in 2009 2009 2010 2011 20 10 0 Waste disposal charge 421 510 834 Gas emissions treatment fee 41 50 118 356 378 304 818 938 1,256 Environmental penalty Environmental management expenditures Marine discharge maintenance fees and wastewater treatment costs Total (penalty excluded) 54 Occupational Safety and Health To substantiate the concept of occupational health and safety, we have formulated the health and safety policy, hoping to ensure the health and safety of every employees of LCY CHEMICAL CORP. and the residents in the local communities through the full participation, education, monitoring, and systematic management mechanisms. 55 Occupational Safety and Health What We Care About Self-awareness upon safety and health conscience Safety and health training upon prevention Spontaneity upon safety and health behaviors Harmlessness upon safety and health environment Zero-hazard upon safety and health LCY CHEMCIAL CORP. Health and Safety Policy Train employees to conduct self-protection through safety and health awareness education: By raising employee awareness to workplace hazards and through safety and health education, help employees develop safety and health consciousness for self-protection and elevate their capacity to manage their own safety and health, thereby improving the safety and health performance overall. Strengthen safety and emergency response training: Train employees to be observant of hazards, proactively conduct inspections, practice standard operating procedures, which all together enhances employee emergency response capacity. Make sure all employees understand their responsibilities regarding safety and health, enhance the protection of employee safety and health, and promote workplace harmony. Train employees to practice safety and health behaviors: Employees should proactively assess the level of risk in mechanical equipment, operations, and the workplace. Create a safe, healthy and comfortable working environment: Respect the opinions of business owners and stakeholders. Establish sound communication channels internally and externally so that all stakeholders and all people working under the company understand the safety and health management policies of the company, related requirements, and objectives. Collaborate in the improvement of safety issues, to create a safe, healthy, and comfortable working environment, and to prevent the occurrence of injuries or illnesses. Continue to pursuit zero-accident and zero-hazard status: Observe safety and health laws and regulations and other commitments. Establish hazard assessment and risk management. Implement health examination and management to strengthen contract management and communication. Practice strict safety and health operations. Continue to elevate the management and performance of safety and health towards zero-disaster, zero-accident, and zero-disease. 56 Occupational Safety and Health Management of Occupational Health and Safety The commitment we have made to safety, environmental care, and health is one of the fundamental requirements of occupational safety and health management. Furthermore, we also pay close attention to the daily management of safety and health issues at all sites. Through frequent communication for mutual understanding, we promote projects that are aligned with government policy, international trends, and the spirit of environmental safety and health. Through these activities, plans have been implemented at all sites to reap maximum benefits. In order to efficiently implement occupational safety and health management plans, we have established an “Occupational Safety and Health Committee ” at all sites where staff from different teams can help review and discuss relevant policies of EHS (Environmental Health and Safety), as well as introducing the OHSAS 18001 occupational safety and health management system. Kaohsiung Terminal Station Occupational EHS Management System and Inspection Description Year 2008 Officially joined CDI-T (Chemical Distribution Institute–Terminals) 2008 Received TOSHMS Certification 2009 Received BSI ISO 14064-1:2006 Greenhouse Gas Emission Verification 2010 Certified Zero Hazard through 506,395 hours by the Bureau of Labor Affairs Kaohsiung Site Occupational EHS Management System and Inspection Description Year 2000 Received Self-Protection System Certification 2004 Received ISO14001:1996 Certification 2007 Received OHSAS18001:2007 Certification 2008 Received TOSHMS:2008 Certification 2009 Passed Business Unit Occupational Safety and Health System Performance Verification 2011 Received Healthy Workforce Certification Label Ta-she Site Occupational EHS Management System and Inspection Description Year 2004 Received OHSAS 18001 Certification 2008 Received TOSHMS Certification 2012 Certified Zero Hazard through 993,163 hours by the Bureau of Labor Affairs 57 Occupational Safety and Health Linyuan Site Occupational EHS Management System and Inspection Description Year 2006 Received OHSAS18001 Certification 2009 Received TOSHMS Certification 2011 Certified Zero Hazard through 418,339 hours by the Bureau of Labor Affairs 2011 Received Tobacco Control Healthy Workforce Certification Label Siaogang Site Occupational EHS Management System and Inspection Description Year 1996 Received ISO 9001 Certification 1999 Passed Self Protection Evaluation 2000 Awarded Third Place among Self Protection Units 2002 Received ISO 14001 certification 2005 Received ISO 9001:2000 certification 2005 Received ISO 14001:2004 certification 2007 Received OHSAS 18001:2007 Certification 2008 Received TOSHMS Certification 2010 Received BSI (ISO 14604-1) Certification 2011 Received BSI (PAS 2050) Certification 2011 Health and Safety Committee of All Sites Ta-she Site Kaohsiung Site 56.25% 50% Employee Representatives Employer Representatives Siaogang Site Linyuan Site 38.89% 37.5% Remarks: Kaohsiung Terminal Station, with insufficient number of employees, is exempt from Health and Safety Committee. 58 Occupational Safety and Health Furthermore, in order to enhance understanding of occupational safety and health, LCY CHEMICAL CORP. continues to promote training of our employees. Employees are trained to raise the awareness of workplace safety, respond and adapt to changes at work, prevent accidents, and ensure employee safety and health. All these can help cultivate a culture of safety at LCY CHEMICAL CORP. Therefore, we have worked hard to create a 3-year e-learning system project. The system was integrated into our staff training programs to enhance staff’s awareness of related issues. We plan to introduce more online courses on occupational safety and health to allow more flexible class schedules. Response Mechanism for Emergencies 1 Receive relevant operation qualification certificate as statutorily required 1. According to the Labor Safety and Health Training Guidelines, operational staff must receive operational qualification certificates from training units authorized by the Council of Labor Affairs 2. Recertification needed for all certified staff accordance to Section 17 of the Labor Safety and Health Training Guidelines. 3. Training at each site are as follows. Assign to different departments Supervisor assigns different training according to the features of the job description Receive operational qualification certificate Register in LCY certification system Receive training Notify for recertification 2 Continuing education for staff Arrange regular environmental safety and health professional training and promotions for employees according to occupational risks. 3 Emergency response training 1. Develop procedures and plans in accordance to Fire Services Act Section 13, Toxic Chemical Substances Management Act Section 10, and Labor Safety and Health Act Section 10, and conduct fire and toxic chemical substance response exercises. 2. Exercises were carried out to train the emergency response team of each shift. Self training was conducted during each half of the year in 2011 to implement and strengthen the response capability of our staff. 3. Prepare different rescue and protective equipments according to product characteristics at each site, and produce training materials to train the emergency response team members. 59 Occupational Safety and Health LCY CHEMCIAL CORP. Occupational Safety and Health Training Materials for New Employees Course name Basic fire safety, fire equipment operation, and emergency response Confined space Labor Health Management Hot permit Chemical hazard prevention and emergency response Forklift and crane operation safety Work technique improvement Guidelines for Safety and Health Introduction to EHS management system EHS professional training on confined space Personal protective equipment use and maintenance First aid training Self examination before, during, and after operation Safety and health management and execution Safety regulations for working from heights General knowledge of hazards For future EHS activities, besides continuing current daily management and follow-up, more manpower and resources will be allocated to the maintenance of facilities, occupational management, and environmental conservation. It is our hope that, step by step, EHS performance of LCY CHEMICAL CORP. sites will be published for the public and stakeholders, to reinforce our commitment to social responsibility. Kaohsiung Site Emergency Response Plan To rapidly respond to accidents, employees must be able to quickly organize into teams and take appropriate actions to effectively control the accident and minimize loss. An emergency response plan was established for the Kaohsiung Site. The plan not only serves as a guideline for response during critical moments, it also presents accident scenarios. With this, staff can practice and equip themselves with general knowledge and better judgment when accidents occur. To have expected results, employees were given complete training and relevant staff gained knowledge and techniques necessary for survival. Through regular training sessions, our staff became familiar with all operation procedures and the processes of each task, and reviewed errors for improvements. The response plan includes, 1. Stage 1 (Hazard Classification: 1) substance leakage on site that does not cause fire or the fire does not affect other substances or areas. Toxic chemical substance leakage but does not affect nearby area or eco-systems. 2. Stage 2 (Hazard Classification: 2) fire on site and affects other substances or areas. Toxic chemical substance leakage that might affect but has not yet affected the nearby eco-system. 3. Stage 3 (Hazard Classification: 3) fire on site and affects other substances or areas. Toxic gas leakage is severe and may affect the whole site as well as nearby factories and houses. 60 Occupational Safety and Health Hazard Types Analysis and Control In order to understand different hazards at different sites for effective protection and occupational safety, we completed the survey of potential hazards for all sites in 2010. This survey collected information on toxic chemicals in all operation areas, the concentration of these chemical substances, and the duration of exposure, providing LCY CHEMICAL CORP. the basis for selecting appropriate personal protection plans. Moreover, we have proactively promoted protection plan training for both managerial and operational staff. Employees are trained to select appropriate personal protective equipment, evaluate the suitability of their chosen equipment, understand the possible changes in their gears, and troubleshoot. In 2011, we consolidated emergency equipments available from all sites, with the hope that this horizontal integrating will prevent accidents. Site Ta-she Site Hazard Type Specific chemical substances, noise, high temperature, organic solvents,, dust,, radiation Siaogang Site Organic solvents, specific chemicals, noise, high temperature, dust Kaohsiung Site Organic solvents, specific chemicals, noise, high temperature, dust Linyuan Site Kaohsiung Terminal Station Organic solvents, specific chemicals Organic solvents, specific chemicals, noise, LCY 61 Occupational Safety and Health Ta-she Site Kaohsiung Site Siaogang Site Linyuan Site Storage & Transfer Station 2009 2010 2011 2009 2010 2011 2009 2010 2011 2009 2010 2011 2009 2010 2011 Injury rate of site staff 1.18 0 0 0.01 0.01 3.23 1.8 0 0.68 0.87 0 0 0 3.59 0 Injury rate of male employees 1.25 0 0 0.01 0.01 3.42 1.98 0 0.74 0.87 0 0 0 4.16 0 Factory employee workday lost rate 29.76 0 0 5.55 44.27 57.91 47.96 0 158.86 0 0 0 0 57.34 0 workday lost rate for male employees 31.62 0 0 5.95 46.83 61.25 52.71 0 174.57 0 0 0 0 66.9 0 Lost time ratio of site staff 1.17 0 0 0.93 0.78 3.09 0.94 0 0.71 0.08 0 0.23 0 3.82 0 Lost time ratio of male employees 1.24 0 0 0.99 0.82 3.27 0.94 0 0.71 0.08 0 0.23 0 4.46 0 Workplace injuries of factory employees 2 0 0 1 1 4 1 0 1 1 0 0 0 1 0 Independent contractor workplace injuries 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Occupational Hazard Statistics (%) 62 Occupational Safety and Health Supplier Management As a founding member of the Taiwan Responsible Care Association (TRCA), LCY CHEMICAL CORP. continues to emphasize the importance of community integration. We put effort into maintaining interactions between corporations, clients, and the community. With social responsibility in mind, we have established a network for assistance and collaboration with others with a proactive attitude. We provide employment opportunities that cultivate and train talented people to work with us. In this good workplace, employees help build the corporate system of LCY CHEMICAL CORP. where a proactive, enthusiastic, and innovative atmosphere is cultivated to provide excellent petrochemical products. Our contributions to domestic and foreign industries have brought satisfied clients and excellent prospects. We have adopted purchase reduction and green procurement policies. The policies are shown results. Our stack boards are recycled and reused through the assistance of storage management staff. When purchasing, products labeled eco-friendly are prioritized for purchase to meet the requirements of green procurement. Purchase of Materials Item Description Raw materials: propylene, ethylene Materials: catalysts, single additives and pre-blends Mostly bought from CPC under long-term contract (1) Catalyst: Mostly purchased from abroad (2) Single Additives: 66% foreign 34% domestic (including antioxidants, transparent agents, light stabilizers, lubricants, flame retardants, etc.) (3) Pre-blend: Mostly from domestic manufacturers 2009-2011 Important Materials Usage Raw material Unit: MT 2009 usage 2010 usage Propylene MT 327,092 333,584 341,531 Ethylene MT 12,779 14,279 13,624 Material Unit: MT ZN111-4 MT 10 11 10 DSTDP MT 237 244 215 TEAL MT 70 70 70 D-Donor MT 6 6 6 2009 usage 2011 usage 2010 usage 2011 usage LCY CHEMICAL CORP. has established short, middle, and long-term purchasing strategies to enhance responsible procurement. When evaluating a new material or new supplier, environmental issues are introduced to our partners. Environmental concerns are included into the quality requirement. In the future, we hope to include more issues regarding eco-friendly management (e.g., local purchase, labor conditions) into our criteria of evaluation in annual supplier reviews. 63 Occupational Safety and Health Future short, middle and long-term purchases and plans will be divided into three aspects, including “quality report of supplier management,” “principle of local purchase,” and “labor conditions.” 1. Quality report of supplier management Ta-she Site requires suppliers to provide a COA documents, data sheet, and MSDS of raw materials. All material should meet the REACH specifications set by the EU. Important materials are expected to meet the Sony GP standards. 2. Principle of local purchase Local suppliers are preferentially considered compared to foreign suppliers in order to eliminate carbon emissions of transportation. 3. Labor condition During the process of negotiation or material procurement, labor conditions of all potential partners are to be reviewed via telephone. It is planned that from 2012, all new suppliers must provide a process capability index. Working conditions and quality documentation will be required as evaluation criteria. 64 Friendly Labor-Management Relations LCY CHEMICAL CORP. believes that good organization and corporate culture will contribute to the basic construction of mutual trust between employees and enterprises, and thus triggering employees’ potential to innovate and perform their duties in the workplace; this is the key to achieve corporate vision of sustainable development. We are long-committed to creating a friendly working environment, establishing adaptive employee development and training programs, constructing a work atmosphere with fairness and freedom, and enabling employees to achieve work-life balance. 65 Friendly Labor Management Relations To help optimize our employees’ potential at the most suitable position, we consider their workload based on the capabilities of each individual. The employment principle of LCY CHEMICAL CORP. strictly prohibits child labor. In addition, gender, religion, nationality, and ethnic differences do not affect placement of employees, payroll, performance appraisal, promotion, education and training, or their personal welfare. Because of the global economic depression in recent years, many companies used unpaid leave as a solution to the market recession. However, considering that the income of our employees would be affected by accepting unpaid leave, LCY CHEMICAL CORP. avoided instituting unpaid leaves by rescheduling employee shifts. Employment Status Year 2009 2010 2011 Total number of employees 596 758 418 Domestic employees Foreign employees Direct staff Indirect staff Free-term contract staff Fixed-term contract staff Male 589 85% 643 85% 695 86% Female 105 15% 114 15% 117 14% Male 1 0% 1 0% 1 0% Female 0 0% 0 0% 1 0% Male 335 48% 379 50% 403 50% Female 11 2% 4 1% 9 1% Male 252 36% 260 34% 289 36% Female 88 13% 98 13% 103 13% Male 587 84% 639 84% 692 85% Female 99 14% 102 13% 112 14% Male 3 0% 5 1% 4 0% Female 6 1% 12 2% 6 1% Remarks: terms are defined as follows, 1. Direct staff: first line operators 2. Indirect staff: administrators, logistics, aid staff 3. Fixed-term contract staff: temporary, short-term, seasonal, and specified workers 4. Free-term contract staff: workers who continued working without any specified terms Because LCY CHEMICAL CORP. is in the chemical raw material manufacturing industry, intense labor workload and physical fitness are required for our 24-hour non-stop operation. Therefore, we currently have more male employees than female; however, LCY CHEMICAL CORP. recognizes potentials and contributions offered by our female staff. We promote the outstanding female staff based on the same principles. 66 Friendly Labor Management Relations Male and female ratio for supervisory positions Assistant Manager/ Manager Associate Manager Vice President and up 2009 2010 2011 Male 31 94% 30 94% 31 91% Female 2 6% 2 6% 3 9% Male 1 50% 2 67% 4 100% Female 1 50% 1 33% 0 0% Male 2 100% 2 100% 2 67% Female 0 0% 0 0% 1 33% 37 Total Employee turnover rate 2009 37 2010 41 2011 Male employee turnover rate 1.294% 3.034% 4.176% Female employee turnover rate 0.863% 0.659% 0.859% New employee turnover rate 0.863% 1.187% 2.579% LCY CHEMICAL CORP. employs people with disabilities in accordance with government regulations. In 2011, LCY CHEMICAL CORP. hired 9 employees with disabilities (total number of employees in 2011 was 814 persons, 1% should be persons with disabilities in accordance with government regulation). In addition, whenever there are job vacancies suitable for people with disabilities, LCY CHEMICAL CORP. will contact the disadvantaged groups and interview the candidates they provide. We are committed to caring for the disadvantaged. To show our appreciation of the hard work of our staff provide and to help provide job opportunities to the disadvantaged, LCY collaborates with social welfare associations to arrange for blind masseuses to provide their services on site. This not only helps our staff to relax and enjoy massage after a hard day’s work, but also provide job opportunities for the blind. This service received great support from our staff. Employment of Employees with Disabilities Year Total 2009 2010 11 2011 10 9 67 Friendly Labor Management Relations Complete Employee Benefits No enterprise can prosper without hiring the right employees with the right skills. Therefore, LCY CHEMICAL CORP. has long been devoted to providing complete and high quality employee benefits so that all staff can achieve their potential in their position. Besides providing benefits guaranteed by the Labor Law, LCY CHEMICAL CORP. establishes our benefits system from the employee’s perspective. We provide group insurance to all employees (including fixed-term life insurance, accident insurance, transportation accidental death insurance, accident medical insurance, and hospital insurance). The insurance premium is covered 100% by LCY CHEMICAL CORP. Additionally, we cover the hospital insurance for employee spouses and children, allowing our employees to perceive our care and concern for employees and their families. Besides full-time employees, we also care for dispatched workers. We request labor agencies to provide the same insurance that we provide to our full-time employees, so that all staff at LCY CHEMICAL CORP. can have the same benefits. Our Head Office and the Manufacturing units are located in Taipei and Kaohsiung, respectively. When a staff is required to relocate for work, we will explain to the staff and his/her supervisor in person so that the employee understands the purpose of the transfer, and possible career pathways. We will also ask his/her supervisor to see if there are any suggestions for the transfer. After reaching the consensus with the staff member and his/her supervisor, the process will then be conducted to ensure all assistance needed be provided. We also provide dormitory around the Head Office and at Sites for non-resident employees so that they don’t need to worry about accommodations when working away from home. 2011 Application rate of parental leave and reinstatement rate Male % Female % Total Number of employees eligible to apply for parental leave without pay 47 80% 12 20% 59 Number of employees who applied for parental leave without pay 0 0% 4 100% 4 Number of reinstated 0 0% 3 75% 3 0 0% 0 Number of staff who continued to work one year after reinstatement Reinstatement rate 75% Remarks: denominator for number of employee eligible for parental leave without pay is calculated from staff who took maternity or paternity leave within the last 3 years. 68 Friendly Labor Management Relations Employee Welfare Committee In most companies, the function played by Employee Welfare Committee is pretty much the same. However, the leaders at LCY CHEMICAL CORP. emphasize that the committee should be human oriented, and provide deep meaning to employee care. In addition to providing bonuses, retirement fund, various insurances, staff education grants, and employee children’s educational grants for full-time employees, LCY’s Employee Welfare Committee is also the best and warmest organization within the group. All activities and projects stem from “love” and all our projects surround this core value, from employee benefits to the support we give to Taiwan and the disadvantaged. We not only give out bonuses and organize staff trips, we also convey the corporation’s thanks to employees, so that every staff member may know their worth and that their value has been seen. Employees are recognized, cared for, cherished, and taken care of. From this, employees recognize themselves and their value, and may seek further improvement. This, in turn, benefits the corporation. Employee Welfare Committee Affairs and Duties Item Applicants/ Criteria Benefit amount (NT) Hospitalization Daily (maximum 15 days) 1,000 Disabled Employees (levels 1 to 10) 90,000 Births Each time 3,000 Birthdays Each person 2,000 Weddings Each person 3,000 Employee 110,000 Parents, spouse, children 10,000 Parents in-law 5,000 Employee 5,000 Employee’s children for graduate school 4,000 Employee’s children for college or university 3,000 Employee’s children for high school 2,000 Employee’s children for junior high school 1,500 Employee’s children for elementary school or kindergarten 1,000 Chinese New Year/ person 15,000 Dragon Boat Festival/ person 6,000 Mid-Autumn Festival/ person 6,000 Group trip grants Per Person 23,000 Club and association grants Per person 1,000 Language class grants Per person 6,000 Funerals Education grants Festival bonus 69 Friendly Labor Management Relations Fair Treatment of Contracted Human Resources LCY CHEMICAL CORP. gives fair treatment to all employees including contract staff. When selecting human resource agency partners, we require them to meet all government regulations. Usually human resource agencies only provide insurance according to the regulations, but as requested by LCY CHEMICAL CORP., all our contract staffs share the same insurance.... Although doing so increases cost, this is still put into practice to guarantee benefits for every individual that works for LCY CHEMICAL CORP., and to emphasize the fact that LCY CHEMICAL CORP. cares for both full-time and contract employees. Talent Cultivation and Evaluation LCY CHEMICAL CORP. believes that assisting our staff in self-improvement and staying passionate to confront the challenges at work is the key to human resource cultivation, through which corporate value and creativity is derived. To meet this goal, and also to meet the challenges of the upcoming demand of recent expansions in operation, LCY CHEMICAL CORP. continues the planning of training projects for our employees. We have established a diversified training system to assist our staff to construct their mid- and long- term occupational and life plans. It is our hope that every employee in LCY CHEMICAL CORP. can find positions to realize their potential. We respect self-improvement, and especially focus on personality cultivation and development. We strive to improve the overall quality of our staff and strengthen management skills of our managers. We also arrange trainings of younger generations so that we can build human resource base with lecturers and skilled professional. We stimulate the potential of each employee and bring passion to our teams. We not only encourage our staff to develop professional expertise in their current position, but also to learn other skills. We applaud those who proactively attend classes after work to increase their value (e.g: staff are encouraged to take classes at government certified language schools or any other schools. Subsidies for tuition are granted when staff files his/her application.) The training we offer at LCY CHEMICAL CORP. includes: Professional Training Courses Management Skill Training Training courses for professional Through the arrangement by the Gradual training program to build skills are provided by internal human resources department and a high quality management team. departments or external relevant department supervisors, Through complete and gradual organizations to encourage new staff can understand skill training for different learning, self-improvement, and corporate organization and management levels, develop enhance interaction with other culture, working environment various management capabilities. professionals. and respective responsibilities; Build mutual management Position rotation is also conducted enhance new employee’s language and team spirit that help to provide staff with different understanding and rapid enhance the organization experiences and challenges at integration into the company. performance. work, enhancing the width and depth of knowledge. 70 New Staff Training Friendly Labor Management Relations Average Number of Hours of Staff Training (By Gender) Gender Female Male Year 2009 2010 2011 Total training hours 136 1,520 1,205 Number of staff 113 354 184 Average training hours 1.20 4.29 6.54 Total training hours 1,117 11,077 9,718 Number of staff 2,407 4,962 1,724 Average training hours 0.46 2.23 5.63 0.49 2.36 5.72 Total Average. hours 2011 Staff Training Funding and Number of Hours 2009 2010 2011 Total number of staff 695 758 814 Total funding (NT$) 1,583,301 2,450,237 2,097,020 Training funding per capita (NT$) 2,278 3,233 2,576 Total training hours (hours) 1,253 12,597 10,923 Training hours per capita (hours) 0.49 2.36 5.72 Talent Assessment and Evaluation Mechanism A performance evaluation is conducted every 6 months in LCY CHEMICAL CORP. Through interviews and discussions, staff will have a better understanding about the expectations for his/her work performance; the supervisor will know if there is anything he/she can improve on. Based on this mutual communication, employees can adjust his or her goal or career planning accordingly. LCY CHEMICAL CORP. carries out special training projects for potential employees to further enhance talented expertise for the corporation. Through this project, it is our hope that employees can benefit from training and gain capabilities to face issues independently. Furthermore, LCY CHEMICAL CORP. selects our employees through various evaluation mechanisms. For example, engineers of different ages are put together to solve problems including chemical engineering tasks, practical applications, business issues, and various themes for discussion. From this we hope to find talented employees suitable for further cultivation. If there is a need for position switching or adjustment, thorough communication is guaranteed and agreement obtained before making adjustment. 71 Friendly Labor Management Relations Employee Health Enhancement Plan LCY CHEMICAL CORP. believes that a healthy workplace is the result of integrating healthy, occupational safety, sustainable development, and human resource management. Therefore, we built a management system in line with our sustainable development concept to promote and establish a healthy workplace. We believe that employees are able to perform their best in such an environment. When the employee is healthy and active, they will keep their spirits up and generate more creativity, increasing corporate competitiveness. To encourage employees to be more aware of their health and to elevate their physical fitness, we introduced Health Promotion Project in 2011 and assist employees to enhance their own health status through self-health management, group activity participation, diet control, and health check-ups. Other health promotion activities were also promoted. We have adhered proactively to the “Healthy low-carbon LOHAS activity” promoted by the Business Council for Sustainable Development. By changing our lifestyles and purchasing habits, we strive towards a healthy low-carbon world. The Activities Conducted by LCY CHEMICAL CORP. are as Follows: Promote the concept of “National Health Day” on the first day of each month, and encourage staff to eat more fruits and vegetables and less red meat. The cafeteria provides more fruit and vegetables, and does not provide red meat on the 1st of each month. The cafeteria does not provide disposable chopsticks or plate. Staffs are encouraged to bring their own cups. No paper or plastic cups are provided. Water fountains are provided to discourage packaged water. Encourage electricity conservation. Encourage employees to use public transportation and bikes. “Two floors up and three floors down” activity promoted in encouraging employees use the stairs and avoid using the elevator. Qigong groups are invited to sites to encourage employees to exercise more. Voluntarily take care of the environment around sites. Plants were planted along the pedestrian walking for a green and eco-friendly environment. 72 Friendly Labor Management Relations In 2011, our health enhancement plan was entitled “Prevent Metabolic Syndromes; Reduce rate and figures of the three highs (high blood pressure, high cholesterol, and high blood sugar)”. Regular exercise can help people lose weight and body fat. It can also help metabolize accumulated cholesterol, LDL cholesterol, maintain normal blood glucose level, and avert the treat of metabolic syndrome. To increase staff participation in such activities, the EHS department of each site was assigned to carry out its own projects for employees. Activities at Ta-she Site Health Enhancement Plan Prevention of Metabolic Syndromes Activity Duration Qigong Time/ period Description 0.5h/D 2010/07/05~present Monday to Friday Newsletter sent via email Internal webpage promotion 2011/01/01~present Once/month for promotion through images or text. Weight loss 100 2011/06/01~2011/11/30 Workshop on cardiovascular disease prevention Workshop on the harm of smoking 0.5h/2 weeks 2011/05/18 2h/D 2011/05/18 1h/D Weight measured every two weeks. Activities at Storage and Transfer Station Health Enhancement Plan Activity Weight Loss and Management Duration Time/ period Weight loss class at Kaohsiung 2011/03/22~ Once/ week hospital 2011/04/19 4 weeks in total Description Exercise starting 10 minute before end Exercise plan 2011/05/11 0.5h/D 9 weeks in total of work that continues for half an hour; employees are requested to exercise and can continue voluntarily. Self-recording of exercise 2011/05/30~present ongoing Weekly records of physical fitness 2011/01/24~present ongoing Using weekly exercise log to remind employees of the benefits of exercise. The record can help remind employees to control weight, blood pressure, etc. Staff outdoor activities are held to Outdoor activities 2011/01/01~present ongoing encourage exercise and participation in sports. E-newsletter promotion Prevention of metabolic syndromes / weight loss result presentation 2011/01/01~present 2011/12/12 ongoing Newsletter sent via email for promotion through images or text. 1 day 73 Friendly Labor Management Relations Activities at Siaogang Site Health Enhancement Plan Weight Loss and Management Activity Duration Morning Qigong 2011/01/01~present Weight loss and control class Weight loss performance Presentation Activity Duration Monday to Friday 0.5h/D 2011/05/04~ 1h/ week, 2011/07/13 12 weeks in total 2011/07/20 1day Number of participants: 42 Total weight loss: 80.4 kg Activities at Linyuan Site Health Enhancement Plan Activity Qigong Weight loss 100 Weight Loss and Management Duration 2011/09/01~ present 2011/07/11 ~ 2011/10/07 Activity Duration Monday to Friday 0.5h/D Measured every season Number of participants: 98. Total number of staff: 134. Total weight loss: 68.6 kg 1. Annual employee health checkups are conducted to follow-up and screen high Environmental Medical promotion 2011/10~ present risk staff. ongoing 2. Investigation and evaluation on exposure. 3. Establish occupational sickness prevention. Activities at Kaohsiung Site Health Enhancement Plan Activity Morning Qigong Weight loss class Healthy diet Plan Stress release exercise before middle shift Outdoor activities for staff E-newsletter promotion 74 Healthy diet Duration 2011/01/01~ Activity Monday to Friday present 0.5h/D 2011/04/01~ 2h/ time 2011/07/12 4 times 2010/07/01~ 1D/month present 2011/01/01~ present 2011/01/01~ present 2011/01/01~ present Duration ongoing Began in September 2010; no red meat for lunch on the 1st of every month; only vegetables or white meat served. ongoing ongoing ongoing Staff outdoor activities are held to encourage exercise and participation in sports. Newsletter sent via email for promotion through images or text. Social Contribution Since the founding of the corporation, LCY CHEMICAL CORP. has always kept our commitment of improving quality of life as our goal. We aim to establish a working environment where innovation is encouraged to integrate with traditional industry. Internally, it is our hope to build a young and proactive corporate culture that leaps toward the cultivation and nurturing of employees with qualities of integrity, innovation, teamwork, and leadership. Externally, it is our responsibility to contribute to society. We hope to stimulate our growth by attracting young experts to join the chemical industry. These elites are the fundamentals of upgrade and transformation in the future chemical world. 75 Social Contribution As the ninth largest chemical producing country in the world, Taiwan, an Island with no natural resources, has built its chemical kingdom which was once one of the three-trillion-miracles. However, due to depletion of global petroleum resources and heightened awareness of environmental protection, the chemical industry has been stereotyped as a “polluting and sunset industry”. Since the founding of the corporation in 1965, LCY CHEMICAL CORP. has always aimed to improve the quality of life. By innovating within a traditional industry, we sculpted a young and forward-looking corporate culture. Internally, we cultivate and nurture employees with integrity, innovation, teamwork, and leadership qualities. Externally, it is our responsibility to contribute back to the community. We hope to attract young professionals into the chemical industry, who can advance and transform in the future of the industry. "Heritage and Innovation" Scholarship Program for Distinguished Professors and Outstanding Students To change the stereotype of the chemical industry being a polluting and sunset industry, to increase industry value, to encourage innovation, and to inspire young talents, LCY CHEMICAL CORP. and the Bowei Lee Education Foundation together hold an annual competition, providing scholarships for distinguished professors and outstanding students in chemistry or chemical engineering department in universities. LCY CHEMICAL CORP. believes that students in Taiwan have creativity, pragmatic spirit, and international perspective, making them the source of competitiveness for Taiwanese industries. Therefore, the scholarship offered to outstanding professors and students is an important part of LCY CHEMICAL CORP.’s social responsibility; it encourages creativity and develops talent. To motivate collaboration between academia and industry, we award professors devoted to the teaching, research, development, and application of traditional chemical technologies in colleges and universities. Hopefully, through the award, chemical technology level can be further enhanced, bringing prosperity to our community and Taiwan’s traditional industries. Through the scholarship program, we encourage outstanding students and the young professionals to join this field. This helps to enhance petrochemical expertise and bring forth the energy of innovation. This positive trend of creativity and team spirit will hopefully prosper LCY CHEMICAL CORP. stimulate corporate internationalization, and establish a successful model for the industry. In the future, we hope to expand the scholarship program in related fields so that more young people can benefit from our contribution to society. 76 Social Contribution Cultivation of a New Generation In 2010, we established the first scholarship program to encourage outstanding undergraduate and graduate school students in hopes to increase students’ knowledge and skills, so that Taiwan’s chemical industry can abandon traditional mindsets, and instead embrace and integrate new elements, maintain the competitive edge across the globe, and eventually benefit our community. Furthermore, program activities incorporate LCY core values of “creation of value, innovation and improvement, leadership, team excellence.” It is our hope that through participation in the scholarship program, students will not only have a better understanding of LCY CHEMICAL CORP., but also have gained the right values upon entering the workforce. Scholarship Program for Distinguished Professors and Outstanding Students Distinguished Professor Award Applicants have to be professors (including professors, associate professors, and assistant professors) at a public or private college or university in Taiwan, teaching in the chemical engineering or other related departments (including biotechnology and material science), with outstanding research in development or promotion of traditional chemical engineering technology, including publication of significant manuscripts or applications. Applicants are to be recommended by the school of posting. To maximize opportunities for all, applications are not open to persons who have previously been awarded. Outstanding Student Award Undergraduate student: junior and senior students studying chemical engineering or other related departments (including biotechnology and material science) of a public or private college or university in Taiwan. Graduate student: graduate students studying at chemical engineering or other related graduate schools (including biotechnology and material science) of a public or private college or university in Taiwan. 77 Social Contribution Program Features Unique evaluation mechanism The vetting process for this program differs from other scholarship programs. During the second stage, all staffs are required to participate in the program by setting up creative and interesting tasks which students must integrate innovation and chemical engineering knowledge to get through including exercises of engineering methods, chemical engineering expertise Q&A, games, and inventive cooking contests. All these activities challenged the integrity, innovation, teamwork and leadership qualities of students. Encourage participation and teamwork Although the chemical industry is a traditional industry, it still needs diversified and talented people from all fields. We select our talents based on integrity, innovation, teamwork, and leadership qualities, which are also our corporate core values . We stimulate the potential and team spirit of students, allowing the community to see a livelier and innovative chemical industry. By doing this, we hope students who participated in these activities will use their experience in the learning of chemical technologies and application. Prompt LCY employees to interact with students Staff in all departments used after work hours to help in the preparation of the competition and the award ceremony. Employees held many inter-departmental brainstorming sessions, thinking outside the box, working together as a team to come up with great ideas for the program. From the activities to the award ceremony, employees from different departments were mobilized. Our chairman, Mr. Lee, and the R&D Director, Dr. Shih, both took parts in the activities and award ceremony. Their participation throughout the whole program is a demonstration of our corporate culture and image. Award Ceremony for the Outstanding Student Scholarship In 2011, using the theme of “Developing New Legends in Chemical Engineering, Cultivating New Citizens for the Future,” LCY CHEMICAL CORP. held the Award Ceremony for the Outstanding Student Scholarship at Kaohsiung Grand-Hilai Arena . During the ceremony, students once again experienced teamwork interactions and the chemical engineering industry through putting together puzzles of famous chemists in history, and presenting a new citizen declaration. Moreover, all award winners underwent two days of competition, where they had to put innovation and chemical engineering knowledge into contest activities, including exercises of engineering methods, chemical engineering expertise Q&A, games, and inventive cooking contests. All these activities challenged the integrity, innovation, teamwork and leadership qualities of students. Students who received the awards were invited to state innovative declarations of the expectations to themselves, to the industry, and to the future, demonstrating the new generation’s idealistic dreams to change the community and the world. 78 Social Contribution Funding and Resources for the 2011 Scholarship Program Item Financial investment Number of participants Beneficiaries Content Approximately NT$ 3.1 million 30 employees 28 students, 5 professors, a total of 33 persons. Benefits Stimulate young professionals and deliver corporate values By promoting innovative thinking and encouraging interaction between industry and academia, students who participated in the program experienced teamwork and learned to put knowledge into practice. They are challenged with tasks that help them seek breakthroughs in their professions and look at the chemical industry with a new perspective. The culture and corporate values of LCY CHEMICAL CORP. is also well highlighted. Build foundation for collaboration between academia and industry Establish corporate culture With the spirit of bringing innovation to traditional industry, the scholarship program not only helps to cultivate a young and forward-looking corporate culture in LCY CHEMICAL CORP., but also helps to seek and nurture employees with integrity, innovation, teamwork, and leadership qualities. The scholarship program not only refreshes the corporate image, but also helps to build the foundation for collaboration between industry and academia. Feedbacks from Participants Ku Shan-Chieh from National Taiwan University of Science and Technology, Department of Chemical Engineering said, “it is a very unique and creative scholarship program. I am honored to have participated in it.” Wu You-Lin, the winner of the first Scholarship Program who is now an employee of LCY CHEMICAL CORP. said, “when I chose my major, it was when the so-called “Two-Trillion Industries” of semi-conductors and monitors were the most popular choices. I doubted the prospect of chemical industry. However, the scholarship program I participated in last year blew the stereotype of traditional industries out of my mind. Looking at these passionate students receiving their awards this year, I hope more and more people can also join the chemical industry to be part of a great workforce with high added-value and prosperity.” Social Contribution Besides the "Heritage and Innovation" Scholarship Program for Distinguished Professors and Outstanding Students, in 2011, we made donations to National Taiwan University Hospital and its affiliate foundations to help enhance healthcare quality and the well being of the disadvantaged. We also donated to the Lung Yingtai Cultural Foundation for the cultivation of “New Youth” with qualities of being world citizens. 2009~2011 Total Donation Unit: NT$ 1,000 2009 2010 2011 Li Mou-Wei Foundation 3,000 3,000 4,390 Other Cash Donations 14,698 2,612 5,209 Total 17,698 5,612 9,599 79 ASSURANCE STATEMENT SGS TAIWAN’S REPORT ON SUSTAINABILITY ACTIVITIES IN THE LCY CHEMICAL CORP.’S CORPORATE SOCIAL RESPONSIBILITY REPORT FOR 2011 NATURE AND SCOPE OF THE ASSURANCE/VERIFICATION SGS Taiwan was commissioned by LCY CHEMICAL CORP. (hereinafter referred to as LCY CHEMICAL) to conduct an independent assurance of the Corporate Social Responsibility Report of 2011. The scope of the assurance, based on the SGS Sustainability Report Assurance methodology, included the text, and data in accompanying tables, contained in LCY CHEMICAL’s operational sites in Taiwan of this report. The information in the LCY CHEMICAL’s Corporate Social Responsibility Report of 2011 and its presentation are the responsibility of the superintendents, CSR committee and the management of LCY CHEMICAL. SGS Taiwan has not been involved in the preparation of any of the material included in the LCY CHEMICAL’s Corporate Social Responsibility Report of 2011. Our responsibility is to express an opinion on the text, data, graphs and statements within the scope of verification set out below with the intention to inform all LCY CHEMICAL’s stakeholders. The SGS Group has developed a set of protocols for the Assurance of Sustainability Reports based on current best practice guidance provided in the Global Reporting Initiative Sustainability Reporting Guidelines and the AA1000 Assurance Standard (2008). These protocols follow differing options for Assurance depending the reporting history and capabilities of the Reporting Organisation. This report has been assured at a moderate level of scrutiny using our protocols for: evaluation of content veracity; evaluation of the report content and supporting management systems against the AA1000 Accountability Principles (2008); evaluation of the report against the Global Reporting Initiative Sustainability Reporting Guidelines. The assurance comprised a combination of pre-assurance research; interviews with relevant employees at headquarter of LCY CHEMICAL in Taiwan; documentation and record review and validation with external bodies and/or stakeholders where relevant. Financial data drawn directly from independently audited financial accounts has not been checked back to source as part of this assurance process. STATEMENT OF INDEPENDENCE AND COMPETENCE The SGS Group of companies is the world leader in inspection, testing and verification, operating in more than 140 countries and providing services including management systems and service certification; quality, environmental, social and ethical auditing and training; environmental, social and sustainability report assurance. SGS Taiwan affirms our independence from LCY CHEMICAL, being free from bias and conflicts of interest with the organisation, its subsidiaries and stakeholders. The assurance team was assembled based on their knowledge, experience and qualifications for this assignment, and comprised auditors registered with QMS, EMS, SMS, EnMS, GPMS, SA 8000, GHG Verification Lead Auditors and experience on the SRA Assurance service provisions. GP5008 Issue 4 DRAFT 80 VERIFICATION/ ASSURANCE OPINION On the basis of the methodology described and the verification work performed, we are satisfied that the information and data contained within LCY CHEMICAL’s Corporate Social Responsibility Report of 2011 verified is accurate, reliable and provides a fair and balanced representation of LCY CHEMICAL sustainability activities in 01/01/2011 to 12/31/2011. Some statements and data within the scope were not assured due to lack of accessible records during the timescale allowed for assurance, and these are clearly marked throughout the text. The assurance team is of the opinion that the report can be used by the Reporting Organisation’s Stakeholders. We believe that the organisation has chosen an appropriate level of assurance for this stage in their reporting. The report is the first to be assured by an independent assurance team and LCY CHEMICAL has taken a bold step by offering the report to evaluation against both Global Reporting Initiative’s G3.1 guidelines and the AA1000 Assurance standard. This shows a deserved confidence in their reporting process. In our opinion, the contents of the report meet the requirements of Global Reporting Initiative G3.1 Application Level B+ and AA1000 Assurance Standard (2008) type 1, moderate level. AA1000 ACCOUNTABILITY PRINCIPLES (2008) CONCULSIONS, FINDINGS AND RECOMMENDATIONS Inclusivity LCY CHEMICAL has demonstrated a strong commitment to stakeholder inclusivity and stakeholder engagement. A variety of engagement efforts such as survey and communication to employees, consumers, investors, local communities, suppliers, media, NGOs and other stakeholders are implemented to underpin the organization's understanding of stakeholder concerns. It is recommended to have direct involvement of stakeholders during future engagement. Materiality LCY CHEMICAL has implemented appropriate process for determining issues that are material to the organization. We believe the report has addressed the great majority of LCY CHEMICAL’s material issues at an appropriate level to reflect their importance and priority to the stakeholders. It is recommended that the process and criteria applied to assess materiality to be formalized and documented to ensure better consistent result in future reporting. Responsiveness LCY CHEMICAL is committed to being responsive to stakeholders and their concerns. Future reporting may refocus on how the contribution is making to sustainable development outcomes. The amount of information on social aspect may be increased in next report. GLOBAL REPORTING INITIATIVE REPORTING GUIDELINES (2006) CONCULSIONS, FINDINGS AND RECOMMENDATIONS Principles, Standard Disclosures and Indicators The report, LCY CHEMICAL’s Corporate Sustainability Report 2011, is adequately in line with the Global + Reporting Initiative G3.1 application level B . Contents of Disclosure on Management Approach may have more clearly defined policies and goals for each aspect. It is also recommended to have more disclosure on the performance of supplier chain management, sustainability strategy and material impacts. Signed: For and on behalf of SGS Taiwan Dennis Yang, Chief Operating Officer Taipei, Taiwan 26 June, 2012 WWW.SGS.COM GP5008 Issue 4 81 GRI G3.1 Index Strategy and Analysis 2.10 3.1 Disclosure Items Statement from the most senior decision maker of the organization about the relevance of sustainability to the organization and its strategy. Description of key impacts, risks, and opportunities. Name of the organization. Primary brands, products, and/or services. Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. Location of organization’s headquarters. Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. Nature of ownership and legal form. Markets served. Scale of the reporting organization. Significant changes during the reporting period regarding size, structure, or ownership. Awards received in the reporting period. Reporting period for information provided. 3.2 Date of most recent previous report 3.3 Reporting cycle. 3.4 Contact point for questions regarding the report or its contents. 3.5 Process for defining report content. 28 3.6 Boundary of the report. 1 3.7 State any specific limitations on the scope or boundary of the report. Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement. Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. Table identifying the location of the Standard Disclosures in the report. Policy and current practice with regard to seeking external assurance for the report. Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. Indicate whether the Chair of the highest governance body is also an executive officer. 1 1.1 1.2 2.1 2.2 2.3 2.4 Organizational Profile 2.5 2.6 2.7 2.8 2.9 Report Parameters 3.8 3.9 3.10 3.11 3.12 3.13 Governance, Commitments, and Engagement 82 4.1 4.2 Page 2 2 1 6-8 13 1 12 14 11 15 No significant changes 18 1 First publication Every two years 1 No relevant issues Refer to each chapter First publication First publication 82 1 20 20 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 Economic EC1 ECONOMIC PERFORMAN CE EC2 EC3 EC4 MARKET PRESENCE EC5 For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members. Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. Linkage between compensation for members of the highest governance body, senior managers, and executives, and the organization’s performance. Processes in place for the highest governance body to ensure conflicts of interest are avoided. Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization’s strategy on economic, environmental, and social topics. Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation. Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles. Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance. Explanation of whether and how the precautionary approach or principle is addressed by the organization. Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses. Memberships in associations and/or national/international advocacy organizations. List of stakeholder groups engaged by the organization. Basis for identification and selection of stakeholders with whom to engage. Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Disclosure on Management Approach Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments. Financial implications and other risks and opportunities for the organization’s activities due to climate change. Coverage of the organization’s defined benefit plan obligations. Significant financial assistance received from government. Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation. 20 30 20 24 28 6,22 28 28 22 16,41 16 30 29 30 30 15 15 25 69 - 83 EC6 EC7 INDIRECT ECONOMIC IMPACTS EC8 EC9 Environmental EN1 MATERIALS EN2 EN3 EN4 EN5 ENERGY EN6 EN7 WATER EN8 EN9 EN10 EN11 EN12 BIODIVERSIT Y EN13 Habitats protected or restored. EN14 Strategies, current actions, and future plans for managing impacts on biodiversity. EN15 EN16 EN17 EN18 EMISSIONS, EFFLUENTS, AND WASTE EN19 EN20 EN21 EN22 EN23 EN24 84 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation. Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement. Understanding and describing significant indirect economic impacts, including the extent of impacts. Disclosure on Management Approach Materials used by weight or volume. Percentage of materials used that are recycled input materials. Direct energy consumption by primary energy source. Indirect energy consumption by primary source. Energy saved due to conservation and efficiency improvements. Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. Initiatives to reduce indirect energy consumption and reductions achieved. Total water withdrawal by source. Water sources significantly affected by withdrawal of water. Percentage and total volume of water recycled and reused. Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. Total direct and indirect greenhouse gas emissions by weight. Other relevant indirect greenhouse gas emissions by weight. Initiatives to reduce greenhouse gas emissions and reductions achieved. Emissions of ozone-depleting substances by weight. NO, SO, and other significant air emissions by type and weight. Total water discharge by quality and destination. Total weight of waste by type and disposal method. Total number and volume of significant spills. Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. 63 68 76-79 63 45 63 51 51 36-39 36-39 34 53 53 51,53 LCY is located in the industrial area LCY is located in the industrial area LCY is located in the industrial area LCY is located in the industrial area LCY is located in the industrial area 39 39 36-39 No emissions 52 53 52 53 Not applicable EN25 Products and Services EN26 EN27 COMPLIANCE EN28 TRANSPORT EN29 OVERALL EN30 Labor Practices and Decent Work LA1 EMPLOYMEN T LA2 LA3 LABOR/MAN AGEMENT RELATIONS LA4 LA5 LA6 OCCUPATION AL HEALTH AND SAFETY LA7 LA8 LA9 LA10 TRAINING AND EDUCATION LA11 LA12 DIVERSITY AND EQUAL OPPORTUNIT Y LA13 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff. Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. Percentage of products sold and their packaging materials that are reclaimed by category. Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations. Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce. Total environmental protection expenditures and investments by type. Disclosure on Management Approach Total workforce by employment type, employment contract, and region. Total number and rate of employee turnover by age group, gender, and region. Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. Percentage of employees covered by collective bargaining agreements. Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements. Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs. Rates of injury, occupational diseases, lost days, and absenteeism, and number of work related fatalities by region. Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. Health and safety topics covered in formal agreements with trade unions. Average hours of training per year per employee by employee category. Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. Percentage of employees receiving regular performance and career development reviews. Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. None 44 54 34 54 65 66 67 69 No labor union 68 58 62 72 No labor union 71 70,71 - 67 LA14 Ratio of basic salary of men to women by employee category. 66 LA15 Return to work and retention rates after parental leave, by gender. 68 85 Human Rights INVESTMENT AND PROCUREME NT PRACTICES NON -DISCRIMINA TION FREEDOM OF ASSOCIATION AND COLLECTIVE BARGAINING HR1 HR2 HR3 HR4 HR5 CHILD LABOR HR6 FORCED AND COMPULSOR Y LABOR HR7 SECURITY PRACTICES HR8 INDIGENOUS RIGHTS HR9 Assessment HR10 Remediation HR11 Society Local communities SO1 SO2 CORRUPTION SO3 SO4 PUBLIC POLICY ANTI-COMPE TITIVE BEHAVIOR COMPLIANCE 86 SO5 SO6 Disclosure on Management Approach Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening. Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. Total number of incidents of discrimination and actions taken. Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights. Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor. Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor. Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations. Total number of incidents of violations involving rights of indigenous people and actions taken. Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments. Number of grievances related to human rights filed, addressed, and resolved through formal grievance mechanisms. Disclosure on Management Approach Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting. Percentage and total number of business units analyzed for risks related to corruption. Percentage of employees trained in organization’s anti-corruption policies and procedures. Actions taken in response to incidents of corruption. Public policy positions and participation in public policy development and lobbying. Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. SO7 Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes. SO8 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations. 65 No relevant issues - 66 63 No relevant issues No relevant issues 75 LCY is located in the industrial area No relevant issues 17,18 None None No relevant issues SO9 Operations with significant potential or actual negative impacts on local communities. SO10 Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities. Local Communities Product Responsibility CUSTOMER HEALTH AND SAFETY PR1 PR2 PR3 PRODUCT AND SERVICE LABELING PR4 PR5 MARKETING COMMUNICA TIONS PR6 PR7 CUSTOMER PRIVACY COMPLIANCE PR8 PR9 Disclosure on Management Approach Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes. Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes. Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes. Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. Monetary value of significant fines for noncompliance with laws and regulations concerning the provision and use of products and services. LCY is located in the industrial area LCY is located in the industrial area, no relevant mitigation measures 44 45 No relevant issues 33 No relevant issues No relevant issues No relevant issues None 87 + LCY2011 2011 LCY CHEMICAL CORP. Corporate Social Responsibility Report