Simplifying Trailer Services
Transcription
Simplifying Trailer Services
01 Cover Corp 3/5/13 8:10 AM Page 1 V15 • 1 Proven Design, Uncompromised Durability The Advantage of the Champion SE AdvantEDGE Simplifying Trailer Services The Appeal of Galvanneal Protecting Metal Surfaces 02 Letter_Calendar 3/4/13 2:47 PM Page 2 Great Dane Event Johnson Refrigerated Truck Bodies Event April April 28-30 National Private Truck Council Annual Conference & Exhibition (NPTC) Cincinnati, OH August August 22-24 Great American Trucking Show (GATS) Dallas, TX October October 14-16 International Food Distribution Association (IFDA) Orlando, FL October 19-22 American Trucking Association (ATA) Management Conference & Exhibition Orlando, FL Delivering More Strength and More Innovation Dear Customer, Improving your bottom line by continuing to deliver more innovative products and standard features that are designed to save you money has been Great Dane’s (or Dealer Name's) long-standing tradition, and we are devoted to upholding this enduring legacy. In this issue of Evolving Trailer Technology, we highlight Great Dane's innovative use of technologies that protect the life of your trailer such as CorroGuard and galvannealed components. Learn how Great Dane customers, like the truckload carrier featured in this issue, pride themselves on excellent fuel economy made possible by durable and lightweight trailers. Let us introduce you to the LTL carrier who trusts Great Dane’s reefers, specified with high scuff liners and PunctureGuard, to protect their cargo and deliver it at the right temperature every time. We regard your business as an investment. We provide long-term durability and strength to give you more so you always get a solid return on your Great Dane trailers. We are committed to continuing to raise the bar on craftsmanship and will continue to provide greater value to ensure you always Drive Away with More. Visit our website www.greatdanetrailers.com Or connect with us online facebook.com/greatdanetrailers @_greatdane linkedin.com/company/great-dane-trailers Questions or Comments? Email us: ett@greatdanetrailers.com Or write to: Evolving Trailer Technology Great Dane Trailers P.O. Box 67 Savannah, GA 31402 2 V15 • 1 Regards, Brandie M. Fuller Vice President, Marketing Great Dane Trailers V I5 • 1 03 Contents 3/6/13 4:34 PM Page 3 4 Great Dane Spotlight 5 Truck Body Spotlight 6 Case Study – Al-Amin Brothers Transportation 8 Inside Track 10 Inside Track 11 Vendor View 12 Case Study – Mesilla Valley Transportation 14 The Advantage of the Champion SE Family Tree’s Secret to Market Penetration • Protecting Perishables in Transit • HACCP–Ensure compliance with a Great Dane Reefer The Appeal of Galvanneal CorroGuard–More Protection Against Corrosion • Thermo King Precedent • Xxentria G-Bond Panels • MVT Gains Half a Ton of Cargo Weight for Customers • Weight Savings and Fuel Efficiency Inside Track AdvantEDGE–Simplifying Trailer Services Evolving Trailer Technology is published by Great Dane. Evolving Trailer Technology 3 4 News 3/7/13 11:42 AM Page 4 GREAT DANE SPOTLIGHT Proven Design, Uncompromised Durability Champion SE xtensively tested to exceed even the highest expectations, the all-new Champion SE dry freight van combines innovation with dependability for a solid return on investment. Engineered to last, the Champion SE dry freight van delivers more value, long-term quality, increased productivity and reduced maintenance costs. E Dane Champion SE can be further customized for any operation’s unique needs. A variety of interior options are available including hardwood plywood, the patented SSL panel, and snag-free heavy-duty plastic, each available in a range of interior widths. More Cube, Same Strength The Champion SE offers longevity, has superior design technology and includes a variety of features that give this trailer many years of working life with less downtime. Value is built-in with all LED lamps and Grote’s Long Life Lighting System backed by a ten-year warranty, Stemco Platinum Performance Plus Wheel End System with an exclusive sixyear limited warranty, an outstanding bonded roof with J-molding, and the all-new corrosion-resistant EnduroGuard rear frame. Variety Meets Proven Design With specialized options and packages available, the Great The Champion SE specified with snag-free plastic lining gains an extra 80 cubic feet for a total of 101 inches of interior width. Utilizing Great Dane’s proven sheet-and-post construction, post spacing can be specified in 12-in., 16-in. or 24-in. centers, giving the trailer increased structural integrity for the heavy haul. The post spacing also allows for multiuses with increased number of logistics slots. The plastic lining is also resilient and provides puncture-resistance, while the sheet-and-post construction eliminates the need for specialized repairs and provides a cleaner appearance. For carriers who want the best in cargo protection while utilizing the maximum amount of allowable space, the Champion SE has you covered. Extreme Durability: SSL Panels SSL is a unique interior lining. The patented, highly durable single-sided laminate is constructed from a layer of steel over a rigid core that creates an anti-snag surface and ensures the interior will not suffer forklift damage. The puncture strength of the SSL lining, in fact, is nearly six times greater than .25 domestic hardwood plywood and over four times greater than MDPE plastic. 4 V15 • 1 5 JRTB News 3/7/13 4:21 PM Page 5 TRUCK BODY SPOTLIGHT ” d Protection in r a z z i “ Bl Southern California Family Tree Produce, located in Anaheim, Calif., prides itself on delivery of the finest quality fresh fruit and vegetables—from farm to fork F amily Tree is a member of ProAct, a cooperative of producers and distributors whose main goal is to provide fresh produce to foodservice operations such as restaurants and hotels, among others. The BlizzardLT coupled with Johnson’s all-electric refrigeration allows Family Tree to deliver fresh produce to its customers in Southern California in an efficient, clean and green manner. The BlizzardLT truck body features composite fiberglass construction that by design is more thermal efficient than other materials used in the industry. This solution also provides Family Tree with superior durability and smooth interior and exterior surfaces that remain corrosion-free, and require minimal maintenance. Blizzard/ElectriMax Benefits Food distribution in Southern California, especially produce, is a very demanding temperature-controlled application requiring close monitoring of temperatures and cold chain management practices. For Family Tree Produce, the BlizzardLT with Johnson’s EMX Series all-electric refrigeration technology means eliminating refrigeration units that consume expensive diesel fuel and no more turning off units to comply with noise abatement rulings in certain loading and unloading areas. With the Blizzard unit the company is assured constant, quiet temperature control for its product delivery needs and route conditions. • Clean and Green Refrigeration Technology: Reduce CO2 emissions by 22 lbs. for every gallon of diesel saved; eliminates noise pollution; eliminates diesel fuel to operate refrigeration The BlizzardLT composite truck body with EMX Series all-electric refrigeration provides maximum flexibility for food distributors who are looking to stay compliant with strict idling rules while reducing its operating costs. In California, the Johnson all-electric refrigeration system is exempt from the Transport Refrigeration Unit (TRU) regulations imposed by the California Air Resources Board (CARB) because it uses electricity instead of diesel fuel to operate. • Product Flexibility: Available in a wide range of single- and multi-temp applications; ideal for food service, direct store delivery, leasing and many more temperature-controlled transportation applications. • Lower Operational Costs: Allelectric vs. diesel lowers operating costs more than 80 percent; low maintenance; few moving parts; low susceptibility to breakdowns "We have been able to gain and strengthen business such as resorts, hotels, schools, universities and theme parks, because of the noise-free and emission-free technology. In addition, other benefits for the Blizzard are the unit's modern appearance, ease of cleaning and maintenance, as well as its exceptional image and improved temperature control. The Blizzard's smooth exterior also makes applying large graphics easier, too." --R. David Figueroa, Vice President, Operations & Procurement for Family Tree For more information about Family Tree and Johnson Refrigerated Truck Bodies please contact Eduardo Navarro, Director of Business Development enavarro@johnsontruckbodies.com or 310-418-8905. Evolving Trailer Technology 5 6-7 Al-Amin Brothers Case Study 3/5/13 8:13 AM Page 6 CASE STUDY Perishables Al-Amin Brothers Transportation relies on Great Dane multi-temp solutions Founded on a commitment to excellence, since 1997 Al-Amin Brothers Transportation has delivered on strength, performance, According to Adrian Al-Amin, CEO, “We’ve been buying Great service, innovation and integrity—and it relies on quality Dane trailers since 2001. Our first purchases were the Classic equipment like Great Dane trailers to do so. Since its inception, the model, but lately we’ve been buying the Everest SS specified with company has continued to steadily grow and to provide excellent multi-temperature compartments. The reason we continue to buy service to its customers. them is because they hold up to the rigors and demands of our LTL operation. We are a less-than-truckload refrigerated carrier The refrigerated transport fleet connects its Everest CL and Everest SS Great Dane trailers (with Thermo King and Carrier reefer units) servicing the food industry. Our other services include unloading and separation of orders to meet customers’ needs.” to Kenworth tractors to pick up more than three million pounds of perishables weekly in a radius that reaches within 200 miles of Al-Amin explains that the fleet delivers a variety of food with Chicago, with distribution across the U.S. The fleet’s routes cover various temperature requirements. From deep frozen to produce, the entire East Coast, Mid Atlantic, South East, South Central, dairy products and meat, all have to be transported at the correct temperature. “Our corporate Southwest and Rocky Mountain regions—and it prides itself on accuracy with a 98 percent on-time delivery rate. 6 V15 • 1 6-7 Al-Amin Brothers Case Study 3/5/13 8:13 AM Page 7 HACCP Management Al-Amin Brothers Transportation uses its Great Dane Everest trailers to ensure HACCP compliance. The Everest SS specified with multi-temperature compartments allows safe and reliable delivery of a variety of food with various temperature requirements. headquarters is in Lansing, Ill., and we have pick-up routes throughout a five-state Great Lakes route with deliveries all over the United States,” Al-Amin adds. “We handle shipments to restaurant chains like the Cheesecake Factory, Houston's Restaurant, and Capitol Grille, as well as grocery chains.” With high-profile customers, the fleet feels an obligation to make sure all loads are delivered on time, at the right temperature. Just as multi-temp compartments are important for all these different shipments, so are safe floors and cargo protection. The fleet also specifies safety grip floors with high scuff liners and 24- to 36-in. wear bands. “In addition, we have specified PunctureGuard—with LED interior dome lights. When you run an LTL fleet with frequent deliveries, you need to protect your cargo and trailer from the wear and tear,” Al-Amin states. “We also have curbside doors for curbside delivery, which is a key component of being able to deliver to restaurants in urban areas.” The fleet prides itself on providing the quality its customers expect. The equipment it specifies is the key component for keeping them satisfied. “Our customers know from experience that we provide reliable, fast and courteous service, delivered with pride and attention to the details that matter most,” says Al-Amin. Hazard Analysis & Critical Control Points (HACCP) is a management system in which food safety is addressed through the analysis and control of biological, chemical and physical hazards from raw material production, procurement and handling to manufacturing, distribution and consumption of the finished product. Safety First HACCP governs the movement of food transported by conveyances and containers, requiring that goods be protected against contamination. Transportation and storage of food products preferably take place in conveyances and containers dedicated to food use only. When used for food and non-food loads, procedures should be in place to restrict the type of non-food loads to those that do not pose a risk to foods in the same shipment or to subsequent food loads after an acceptable clean-up. The integrity of the product must be maintained during the transportation process. 8-9 Inside Track Galvanneal 3/6/13 10:51 AM Page 8 INSIDE TRACK The Appeal of Galvanneal It’s all about PROTECTING METAL SURFACES Y very well suited for metal construction that is exposed to harsh qualities on a daily basis. In addition to its use on Great Dane ice control chemicals. The combination of galvanneal and an trailers, it is also used in the automotive, signage, electric appropriate multi-coat paint system provides an attractive equipment, and other industries requiring a metal with a long, appearance and a double layer of defense against the elements. reliable service life. This is critical since road salts threaten the structural integrity of ou may not be familiar with the term “galvanneal,” but it’s highly likely that you benefit from its corrosion fighting environments—including trailers exposed to road salts and other tractor-trailers. As almost all state transportation departments have Galvanneal is a carbon steel product with a tough protective decided to include more aggressive corrosion-inducing chemicals coating of zinc that forms a zinc-iron alloy layer on the steel. It’s in their fight against ice control, the problem continues to grow essentially an improved form of galvanized steel. Galvanneal is more costly every year. Relying on proven technologies such as commonly used to fabricate a wide variety of items from galvanneal steel construction is enabling manufacturers like Great automobiles to outdoor vending machines, highway signs, air Dane to provide practical solutions that help reduce maintenance conditioning units, and more. And perhaps, most importantly, it’s time and costs while delivering long-term quality products. 8 V15 • 1 8-9 Inside Track Galvanneal 3/6/13 10:51 AM Page 9 Galvanneal to the Rescue… A galvanized coating can be quite soft, and easily scratched. A galvannealed coating, on the other hand, is very hard, and is not easily scratched. The hard zinc alloyed surface combined with the excellent adhesion achieved between the coating and that surface allows a galvannealed sheet to be formed into many intricate shapes without any loss in zinc. Subsequent application of the paint system provides an attractive surface and adds to the already outstanding protection of the steel. Superior because… Painted galvanneal does not allow chemical-ladened moisture to contact the steel, and without that moisture (electrolyte), there is no corrosion. Even if the paint gets damaged, the corrosion resistance of the tough iron-zinc alloyed surface under the paint protects the steel in the Upper Coupler Protection Upper coupler strength and durability is the key to the connection between it and the kingpin. Protecting the upper coupler from corrosion helps to ensure the best connections for tractor and trailer. That’s why specifying a Great Dane trailer, now standard with the extra protection of galvanneal compo- same manner as galvanizing. nents, can make all the difference. The primary benefits of using galvanneal rather than galvanized steel are: The galvanneal process provides the • Corrosion resistance • No scaling, flaking or turning black or brown due to the further step of alloying the exposure to the elements • Excellent surface appearance • Paintability—Integrated zinc surface readily accepts Great benefits of hot-dipped galvanizing with zinc coating with the steel, resulting in a very corrosion–resistant surface that also readily accepts paints and Dane’s high-performance epoxy-urethane paint system other rust preventative coatings. Since The advantage goes to… coatings after assembly, the resulting Fleets that specify Great Dane trailers with galvanneal corrosion protection of the coated components, like EnduroGuard--a reinforced, corrosionresistant rear frame on dry vans–have a definite advantage when it comes to avoiding corrosion. In addition to protec- Great Dane applies rust preventative galvanneal steel has outstanding performance characteristics. tion from road salts, the overall appearance of galvanneal frames benefit as they remain intact for a long period of time without rust deposits. Galvanneal contributes to ensuring trailers look great and perform well for many years. Evolving Trailer Technology 9 10 Inside Track CorroGuard 3/6/13 12:01 PM Page 10 INSIDE TRACK Guarding Against Corrosion CorroGuard has you covered F or Great Dane customers, added corrosion resistance is available by specifying CorroGuard—a spray-in-place thermoplastic coating engineered for superior, long-term protection from road abrasion and corrosive road de-icing compounds that cause corrosion on trailers. It uses chemical technology similar to the spray-in truck bed liners that many drivers rely on to protect their personal vehicles. Where can CorroGuard be used? CorroGuard is an option available on the Champion Dry Van Series as well as the Everest Reefer Series. It can be applied to the trailer suspension and axles as well as the support gear. CorroGuard is offered on sliding tandem axle (49-in. axle centers) trailers, and certain applications of fixed suspension trailers. Why is it better than galvanizing? CorroGuard is the best solution for protecting trailers—superior to galvanizing because the thermoplastic coating provides higher performance and is a lower weight solution. The textured coating and black color provide a much better appearance when compared to galvanizing or undercoating. CorroGuard is also more cost effective and adds life to the trailer. Why is it the best solution? CorroGuard, compared to all other coatings, provides superior protection as it is more durable and resistant to road abrasion. CorroGuard is typically applied to other components under the trailer that are hard or impossible to galvanize, such as brake chambers, air tanks and support gear legs; thus offering the most comprehensive corrosion protection system available. CorroGuard is a premium feature currently offered on the following models: • Everest SS • Everest TL • Everest CL • Champion CL • Champion SE • Champion CP In addition to the CorroGuard coating, Great Dane has other corrosion-fighting weapons in its arsenal including: • Accuride aluminum wheels with Accu-Shield—a patented treatment that penetrates the aluminum and becomes an integral part of the wheel to resist corrosion. • Grote Long Life Light Systems with LED lights—which are completely sealed to prevent the intrusion of moisture. • A full-width stainless steel front bottom rail provides corrosion protection to the lower front wall of the trailer. • The upper coupler is constructed with galvanneal components and additional rust-preventative coatings for a long-lasting, strong and durable connection. • The EnduroGuard rear frame 10 V15 • 1 combines galvanneal steel with stainless steel to create an effective barrier against corrosion that delivers enhanced durability and enduring appearance throughout the life of the trailer. 11 Vendor View ThermoKing 3/7/13 4:22 PM Page 11 VENDOR VIEW Setting a ‘Precedent’ Thermo King offers environmentally sensitive trailer reefer T hermo King is introducing its most environmentally sensitive diesel trailer temperature control system for multi-temperature operations. This unit meets changing industry regulations and aids food distribution customers in achieving sustainability objectives and in reducing high fuel costs. The new S-600M features a completely new diesel direct electric (DDE) architecture that drives optimum efficiencies and helps lower the overall cost of ownership for food distributors. Thermo King collaborated with PSA Peugeot Citroen to develop a diesel engine for the S-600M that meets the most stringent requirements of the Environmental Protection Agency’s (EPA) Tier IV Final regulations. The engine features emission technologies that avoid the use of a diesel particulate filter and are designed to meet both EPA and California Air Resources Board requirements in the greater-than-25 HP category. The Precedent platform with DDE architecture offers multitemperature customers flexibility in unit configuration. Customers can now order all Precedent multi-temperature models with Thermo King Smart Power, which allows the units to be operated off electrical power in stationary applications. Smart Power will be available in both standard and high output versions. Thermo King also offers a Smart Power Prep Kit to meet the needs of customers who are considering shore power operation at their distribution centers but have not yet invested in the infrastructure to support shore power operation. The kit enables customers to upgrade a Precedent unit to shore power operation in the field post-purchase. The Precedent S-600M will be available beginning in the third quarter of 2013. The existing multi-temperature Spectrum series of solutions also will be available for customers who wish to slowly transition into the new platform. X Xxentria side panels add robust cargo protection X xentria, a manufacturer of specialized metal composite panels, has been providing quality manufacturing for over 20 years. Currently, Xxentria is the largest producer of metal composite panels for North America. In the commercial truck transport industry, Xxentria makes G-Bond panels, which are used in the construction of Great Dane trailers. The maker stands behind its quality standards, which are much more stringent than competitive trailer panel manufacturers because Xxentria must also meet the demands and varied uses of the architectural, electronics, medical and automotive industries it serves. Great Dane with Xxentria panels Xxentria panels are used as wall panels in Champion CP trailers and door panels for dry freight trailers with swing doors—and they are better by specification because Great Dane uses .019 steel skins while most other competitive trailers use .016. Great Dane trailers use 8 mm overall thickness panels, which means they are thicker and stiffer compared to 6 - 7.5mm panels that other trailer makers use. Xxentria's wall and door panels are flatter and more consistent than competitive trailers so their appearance is superior and they are easier to rivet, leading to more consistent riveting of the trailer panels. Customers who purchase Great Dane trailers are not only getting all the other best-in-class features that Great Dane offers, but also with Xxentria panels, customers know they have Great Dane quality and support behind them. The steel that Xxentria uses is generally higher strength than competitive trailer makers use for their panels and the G90 coating inside and out provides extra corrosion resistance. In a head-to-head cyclic corrosion test, Xxentria's paint system outperformed other industry options as well. So why specify a trailer with Xxentria panels? Because Great Dane engineers believe the Xxentria panel is a better quality panel than other options for trailers—and they have done extensive monitoring and testing to prove it. Evolving Trailer Technology 11 12-13 Mesilla Valley Case Study BIGText 3/7/13 9:41 AM Page 12 CASE STUDY Fuel Economy& Weight Savings Mesilla Valley Transportation prides itself on fuel economy and its Great Dane Champion CP specification that provides 1,000 lbs. more cargo weight for its customers as Cruces, New Mexico-based truckload carrier Mesilla L Valley Transportation prides itself in its fuel-efficient fleet of International ProStar tractors and Great Dane Champion CP trailers, complete with full aerodynamic packages. Each vehicle is also equipped with wide-base single drive tires and is retrofitted with an auxiliary power unit. The right spec’ According to fleet co-owner Royal Jones, “We switched trailer brands a couple of years ago because getting the trailers we needed from our previous supplier was 12 V15 • 1 becoming a challenge. In addition to being able to specify the new Great Dane trailers to meet our needs, we were delighted when we found the trailers not only provided the durability we require as a truckload carrier, but were also 1,000 lbs. lighter than the competitive models we had been buying. The weight savings has allowed us to offer greater freight capacity to our customers.” The fleet also expects longevity from its equipment, as some of its trailers in operation are more than 12 years old. The fleet operates 1,300 trucks and owns 4,600 trailers, which travel routes throughout the U.S. and into Mexico. 12-13 Mesilla Valley Case Study BIGText 3/7/13 9:41 AM Page 13 Weight Savings & Fuel Efficiency Offering the latest in fuel-efficient design and rubber compounds, both in tread and sidewalls, the Greatec R135 Ecopia features Bridgestone's innovative Waved Belt™ casing design. Also, along with stone rejector platforms to fight stone drilling, the manufacturer's exclusive Turn-in-Ply™ bead design contributes to enhanced casing durability and retreadability. The Greatec R135 Ecopia wide base trailer radial has both Defense Groove™ and Equalizer Rib™ technologies to resist irregular wear, along with a Bridgestoneexclusive shoulder construction that promotes even shoulder wear for long original tread life. With fuel savings in mind, Mesilla Valley made the decision to outfit all of its dry van trailers with ATDynamics TrailerTails and ATDTranstex side skirts. It also works with drivers on achieving the best fuel economy and prides itself on training drivers to attain better than 7.25 MPG. The right investment Jones says that his company invests in equipment that helps contribute to a profitable business rather than become a drain on the bottom line; buying good quality, lighter trailers is part of that investment. However, he notes, “With Great Dane trailers we don’t over-spend–yet another factor that adds to our profitability.” EPA SmartWay® verified and fully compliant with CARB requirements, Bridgestone's Ecopia trailer radials help preserve the environment by conserving fuel and reducing greenhouse gas emissions, and by reducing waste by enhancing treadwear and retreadability. These trailer tires from Bridgestone will also help cut costs for Great Dane customers by promoting optimum fuel economy, both when the tires are new and when retreaded with Bandag FuelTech® products that complete the Ecopia solution. Bridgestone Turn-in-Ply design, found in the Greatec M835 Ecopia and Greatec R135 Ecopia, moves the ply end around the bead bundle, away from the high stress area in the sidewall. Evolving Trailer Technology 13 14-15 AdvantEDGE 3/7/13 9:07 AM Page 14 INSIDE TRACK AdvantEDGE Great Dane’s national accounts parts and service program simplifies trailer servicing ecognizing a need to provide additional aftermarket services R to its fleet customers, Great Dane launched the AdvantEDGE program in September of 2010. Today more than 80 fleets enrolled in AdvantEDGE nationwide are reporting success, much like NFI. About NFI NFI is a fully integrated supply chain Gone are the days of chasing invoices NFI, a leading international provider of logistics, warehousing, distribution and logistics services, has more than 7,000 trailers in its fleet and uses the AdvantEDGE program. According to Gary Marshall, NFI vendor service manager, “NFI utilizes 23 solutions provider headquartered in Cherry Hill, NJ. Privately held by the Brown family since its inception in 1932, NFI generates $1 billion in Great Dane parts and service locations on a regular basis. annual revenue and employs nearly While NFI is a privately held company headquartered in New 6,500 associates. NFI owns facilities Jersey, we have a strong presence across the U.S. and Canada. globally and operates more than 20 Using the AdvantEDGE network is a vital tool that ensures million square feet of warehouse and our business can scale its operations using a single point of distribution space, and 2,000 tractors contact, centralized ordering, uniformed pricing and and 7,000 trailers. Its business lines consolidated statements.” include logistics, distribution, ware- Simplifies logistics housing, intermodal, real estate and Marshall notes, “A larger network simplifies logistics and solar services. For more information creates familiarity among dealers of NFI. In addition, payment about NFI visit is much easier because Great Dane is a recognized vendor at www.NFIindustries.com, our organization. or call 1-877-NFI-3777. 14 V15 • 1 14-15 AdvantEDGE 3/7/13 9:07 AM Page 15 ENROLL FREE TODAY Experience the endless benefits of membership in Great Dane's AdvantEDGE National Accounts Parts and Service Program. • Single point-of-contact • Centralized or decentralized ordering • Nationwide service and parts availability • Not-to-exceed parts pricing • Customizable purchasing controls • Online program capability • More than 100 locations in the U.S. and Canada • Consolidated invoices and statements available in a variety of formats Also includes 24-hour emergency road service. ERS is available at more than 20,000 certified mobile providers for Class 7 and 8 tractors and trailers. • Up-front estimates • Competitive labor rates • Signature parts price protection Easy Access to Services Phone: 1-877-600-3433 Email: customersupport@multiservice.com Web Site: AdvantEDGE.GreatDane.net Program hosted by Interstar, NA. Evolving Trailer Technology 15 16 Cover 4 Ad 2/15/13 2:16 PM Page 16 drive away with more When everything depends on delivering on time and on the money, you can’t afford to drive away with anything less than the best built, most reliable, highest standard trailer on the road. Powered by industry's best innovation, Great Danes are made to maximize your payload so you can get more return on your investment. Take immediate delivery from a wide selection of trailers at our Great Dane branches and authorized dealers. Or let us custom build a trailer tailored to your exact needs. e v e r e s t r e TL e f SS e r s CL | c h a m p i o n d r SE y v CL a n CP s | f r e e d o m f l a t b e d s SE LT XP www.greatdanetrailers.com