Our extensive cleaning services are even better

Arthur McKay Building Services,
42 Dryden Road, Bilston Industrial Estate,
Loanhead, Midlothian EH20 9LZ
Tel: + 44(0) 131 440 6000
Fax: + 44(0) 131 440 6001
Arthur McKay Building Services,
Units B6 & 7 Poplar Business Park,
10 Prestons Road, London E14 9RL
Tel: + 44 (0)207 531 7250
Fax: + 44 (0)207 531 7251
Arthur McKay Building Services,
Cameron Court, Cameron Street,
Hillington Park, Glasgow G52 4JG
Tel: + 44 (0)141 559 6500
Fax: + 44 (0)141 892 8888
on time, on spec and on budget
Our extensive cleaning services
are even better value
now they’re self-delivered.
A shining example
of excellent value.
Arthur McKay offers a comprehensive range of
cleaning services for the public and private sectors
as part of its Soft FM provision. Now, these services
have all come in-house. Self-delivery means tighter
control on costs and even better value for existing
and potential Clients.
Suitable for the business premises, the courtroom
and the sports centre right through to the vehicle fleet,
the prison and the hospital*, our nationwide cleaning
services are not only self-delivered but also managed
for single-source convenience.
BESPOKE CLEANS: Arthur McKay possesses the diverse
DEEP CLEANS: Arthur McKay provides deep cleans
for hospital wards, kitchens, prison cells and other
challenging environments.
WINDOW CLEANS: allow us to make recommendations
EMERGENCY CLEANS: We will respond swiftly and
on frequency of commercial cleaning and to explain how
we rise to the challenge of a high building.
*Washroom hygiene services not clinical/medical waste
Our personal approach, short lines of clear communication
and flexible professionalism mean we’re an exceptional
solution for cleaning floors, equipment, windows, furniture,
fixtures and fittings. In fact we clean just about everything
except your staff!
Our extensive selection of commercial services is
accompanied by a strong commitment to eco-friendly
cleaning products. Indeed, we will provide an entirely
eco-friendly cleaning solution if specified.
They fall into these broad categories:
resources to offer affordable, quick-drying special cleans to
precise requirements, in order to enhance the professional
image of your premises.
What sets Arthur McKay apart is how we listen closely
to what Customers want, before delivering a traditional
or innovative solution that meets or exceeds your
expectations and results in sparkling environments.
professionally to emergency requests such as fires,
graffiti or floods.
WE PREFER SQUEAKY CLEAN CHARACTERS
Rely on flexibility of cleaning operatives who can be
mobile, permanently on-site or part-time workers.
Only those with good character and an appropriate
command of English who’ve passed our stringent background checks get to be trained rigorously and inducted
by Arthur McKay.
Why not discuss with us how Arthur McKay can meet
your needs through a customised cleaning contract with
real price transparency?
Quality time after time
Poor quality just
won’t wash
Our helpdesk
hoovers up calls
Most cleaning companies start well on commencement
of a contract. But over time, the quality often slips.
Not so with Arthur McKay. Proven quality control
procedures, ongoing staff training and regular meetings
with our Customers ensure you always enjoy top quality
cleaning throughout the life of a contract.
You can be reassured by Arthur McKay’s genuine
commitment to high quality standards. We have:
Synonymous with Customer service excellence
(and setting the pace by using technology like Tablet
PCs), Arthur McKay Facilities Management operates a
24/7/365 Helpdesk to provide outstanding emergency
and reactive maintenance. All communication is linked
to our CAFM software system.
What really sets Arthur McKay apart is how we listen
closely to what Customers want, before delivering a
traditional or innovative solution that meets or exceeds
your expectations and results in sparkling environments.
Our personal approach, short lines of clear communication
and flexible professionalism mean we’re an exceptional
solution for cleaning floors, equipment, windows,
furniture, fixtures and fittings. In fact we clean just
about everything except your staff!
Cleaning is a core service within our FM division. And
Arthur McKay is able to offer you the best of both worlds.
A locally delivered cleaning service supported by one of
the UK’s leading FM companies.
ISO 14001 Environmental Management
UK staff trained to BICS standard and
Disclosure-approved
• COSHH Capability: we keep track of the risk
assessments, control the substances used in cleaning
& keep records ofany improvements needed, so you
comply with substance control regulations; staff training
is provided by our competent, in-house HSQE team
•
•
This FM Helpdesk is staffed by trained, dedicated and
multi-tasking professionals who first listen intently then
respond instantly. It now deals with an average of 60
calls per day and is committed to respond to each call
in a minimum of 30 minutes and a maximum of 2 hours.
Staff here are also expected to answer within three rings
– putting an end to frustrating call operator queues.
Every call received by the Helpdesk is processed via
a state of the art job management system, which is
projected via a live video wall, helping our staff to quickly
assign operatives and monitor jobs through to completion.
A built-in warning alarm alerts Arthur McKay when the
expected time to complete a job is almost over, ensuring
all jobs are completed to time and spec.
Have a TFM supplier
with a clean bill of health!
Arthur McKay:
polished performers
for over 50 years.
Our cleaning excellence is part of a Soft FM service folio
that complements Hard FM services in a Total FM
provision with broad experience that’s in great condition.
Simply cherry-pick from any of the services listed below:
SOFT SERVICES
SMALL WORKS
•
Office & all Washroom Cleaning
Helpdesk
•Reception
• Landscaping - internal and external
(Planned and Reactive Grounds Maintenance)
• Security and Commissionaire Duties
• Catering and Canteen Facilities
• Mail room and Reprographics
• Pest Control
•
•
•
HARD SERVICES
•
•
•
•
•
•
•
•
•
•
•
Computerised Planned Preventative Maintenance
Mechanical and Electrical Maintenance
Heating and Ventilation Maintenance
Refrigeration and Air Conditioning Maintenance
Non-invasive Maintenance programmes
– such as vibration analysis
Intelligent Controls and BMS Maintenance
& Bureau Service
Thermography Inspections
Lifecycle Costing Reports
Dilapidation strategies
Asset Management Strategies
Energy Management
•
•
•
•
•
•
•
•
•
•
•
•
Small Installations
Moves & Changes
Emergency Repairs
Disaster Recovery
Maintenance and Term Contracts
Emergency Lighting plus Fire Alarm Testing
and Maintenance
Portable Appliance Testing
Periodic Inspections & Fixed Wiring Testing
Plant Safety Reports
Air Conditioning and Boiler Maintenance
Water Sampling and Chlorination
24 hour Call-out Facility: with direct
call connection to field engineer
Condition Monitoring & Thermal Imaging
Generator Installations & Maintenance
COMPLIANCE
•
•
•
•
Electrical Portable Appliance Testing (PAT)
Water Contamination Testing
Energy Efficiency Surveys
R22 (air conditioning compliance)
Established over half a century ago, Arthur McKay has
enjoyed sustained and diverse growth through Client
retention and structured expansion. Now, Arthur McKay is
one of the leading providers of Building Support Services in
the UK and enjoys an enviable reputation for quality.
Operating from offices in Edinburgh, Glasgow and London,
Arthur McKay is a fully-integrated Projects & FM business
with strong confidence in its consistent performance.
We also offer Compliant services in: gas safety,
energy management, water hygiene, emergency light
maintenance, fire extinguisher servicing.
For further details, advice or a competitive quote contact:
cleaningservices@arthur-mckay.com
0141 559 6500
CLEANING SERVICES DEPARTMENT