BEED INSIGHTS
Transcription
BEED INSIGHTS
BEED INSIGHTS Issue 04 December 2015 The year 2015 began with a lot of promises and optimism; investments were coming in, the tourism industry was flourishing, and hydropower deals were being signed. The economic outlook for the country was therefore upbeat. IN THIS ISSUE However shortly after, an earthquake struck the country and the economy took a major hit. Subsequently, protests started in the Madhes region following the Management Consultant promulgation of the constitution, and the country was faced with yet another crisis as border points were shut down; bringing trade to a standstill. Since then, Leveraging Technology for Tourism Nepal and Nepali’s have been facing very challenging times. The ongoing crisis is huge lesson to managers and businesses on learning to 11 Ways To Become A Better Making of the Pavillions Himalayas Management Lessons from 2015 cope with these challenges practically. One glaring lessons is to focus on our long and medium term goals and not only on short term goals. Let 2016 be a year The beed Experience where we put the past behind and we work together in recasting our economic Book Feature: Winning Global Markets and management goals by building on to the resilient strength that we have developed over the year. Wishing all our readers a wonderful holiday season and a very Happy New Year! Book Feature: The Art of Social Media In the world of management consulting, there is a constant need for knowledge building and growth. Each time there is a new business problem in any industry, a solution must be found. This undoubtedly provides numerous opportunities of exposure and challenges which builds up experience and profile. I feel quite fortunate to have been part of several such assignments both at the local and international level, where working across diverse industries has put my capability 11 WAYS TO BECOME A BETTER MANAGEMENT CONSULTANT manpower consultant but a management consultant, the next question comes back to square one: “So what exactly do you do?” WHAT I ACTUALLY DO AS A MANAGEMENT and bandwidth to the test. While there are times when the job gets extremely challenging and you end up working really long hours to ensure that clients are at peace, these are also times which showcase your caliber. CONSULTANT? To me, one of the best things If I were to tell people that I advise about my job in the consulting companies on the standardization business is that it has provided me and planning of finance, I am more with inordinate opportunities to When asked what it is that I do, it likely to be taken as an accountant grow; not just at the beginning of is often with a sense of irony that I or auditor. As there is an entire my career, but also in the years explain a gamut of work that consultants that have followed. The most management consultant, as the undertake, and terms familiar to rewarding part of the job is when term “consultant”; in Nepal is often people only scrape the surface, you see that the knowledge you synonymous with the growing explaining it can become quite put together and shared, the number of consultancies in the difficult. To put it as simply as I relationships education and foreign employment can, engagements, and the inputs you sector. assist managers and businesses to SUDIP BHAJU about my job as management consultants you built during provided come to fruition. achieve their goals and objectives Subsequently, I am often asked by and Having worked as a consultant for questions like “Where do you send business problems, identifying and over six years at beed, here are my people?” On clarifying that I am seizing new opportunities, and pointers on how you could become not an educational consultant or a improving business performance. a successful management consultant. solving management 1. MAINTAINING DISCIPLINE: the clients even when they have many Discipline is an important aspect of not really sought for help. We unanticipated problems arise and the circumstances when business. This merely tend to do it to maintain a because of the varied nature of personal and relationship and rapport with the the professional discipline. Adhering to client from a courtesy perspective. different. You need to make a call: time and being punctual while It is also important to note the what is the right solution and what meeting kinds Sometimes is the right way to achieve that extremely important. Although your clients ask for services which are solution? These times call for you client waiting not mentioned in the contract. If to use your own judgment. You especially in Nepal, where being these services are not paid for and should not be scared to make this late by 15-20 mins is considered to are additional to the scope of work, call but rather feel empowered to be normal, they will start adhering it does require additional time to make a decision if it provides value to it once they are aware of your manage it which adds to the work for both the parties. punctual behavior. already in hand. Hence, you have to consulting includes both project may deadlines keep you is of requests. work, each problem is be conscious and decide what the 6. COLLABORATING: 2. UPDATING CLIENTS AND right time to address the issues is Consulting requires different skill MEETING DEADLINES: and prioritize on issues that need to sets for different tasks. Sometimes Keeping the client updated about be addressed immediately. Do not these skills may not be present the progress of the project and rush into solving requests without within the team and you may need meeting deadlines are also very planning and do not overdo it. an expert’s advice. Even though important. Every week a short expert guidance comes with a cost, email or a conference call with the 4. PRIORITIZING WORK: one should make sure that no client, will keep the client up to Prioritizing tasks is the key to compromises are made to achieve date about the project status. This success and delivery in this job. the will also allow you to seek help (if Every morning, try and run through Collaboration with an expert on required) from the client before it the tasks you need to complete matters will provide higher value gets too late. If you are not able to during the day and list them down and the client will always respect meet deadlines due to un-avoidable by prioritizing the important ones the value that comes in from this. circumstances, to first. Then accordingly you can Personally, appraise the client on time and commence your work. At the end of collaboration discuss the same with them, as last the day, always make a point to run people in projects very productive. minute red flags can affect client through the to-do list of the day The knowledge that they bring on behavior and have a negative and tick tasks which are completed. board with their experience in the impact on your relationship. If something is left undone then field is priceless and incorporating make is them into your solution becomes 3. DEALING WITH REQUESTS: completed within the week so that valuable to the project. They Finding the right balance and being there is no carry-over work for the become your sounding board and conscious next week. you can always discuss your ideas of you the need time when requests come in is very important. sure that the task required insight/direction. I have with found experienced freely and get great insights which We rush to help or try and provide 5. MAKING JUDGMENT CALLS: you and your team alone would additional services (pro-bono) to During consulting, there will be not have thought of. 7. TEAM WORK: Working as hold a the team back. Also 11. ENFORCING CONTRACTS: management debriefing helps the team know In our part of the world, contracts consultant in a firm is quite about the work being done, are merely considered to be a different from working as an insights and findings in your formal independent or freelance consultant. section could help other team agreements usually tend to be When working in a management members in their work, and also based consulting firm it is the team that the whole team is made aware of relationships between the client leads the assignment and the the project status and progress. and the consultant. People often whole team that is involved in document on while understanding and fail to draw an addendum in case resolving the client’s problems. In 9. MESSAGING PLATFORMS: of changes in the scope of work. the consulting, there may be times Both instant messaging platforms Usually flexibility is indoctrinated where you need to provide solutions and emails are useful collaboration and to clients across spectrums which are tools for office communication. neglected. This, I believe, is one of not completely under your domain. Instant messaging these days are the major reason for emergence of Therefore, taking lead over emails because it conflicts as verbal agreements are important to work as a team, hold facilitates information made and no record/minuting per discussions and brainstorm together to exchange. People often tend to se is done. This provides no further come up with effective solutions. check their emails pretty late. legal recourse and leads to a major While working on a team, it is When you communicate through loss and a bitter experience for important to split the work based an instant messenger, you can get both the parties. on one’s strength and expertise an immediate response which and develop a collaborative way of reduces chances of misunderstandings In conclusion, I must say that the working. You should respect the with quicker back-and-forth of ability contribution of each team member replies. If these interactions result dimensions of consulting is the and in you best skill you can have, because accomplishments of the whole should make sure that the points the more clients you work with, team rather than only yours. of discussion are minuted and sent the more variety you will find in out as an email later for reference. their ideas and expectations. It it be becomes focused very on quick important discussions, 8. DEBRIEFING AND PLANNING: contractual to clauses manage all are these goes without saying that you When you are working in a team 10. CREATING BACKUPS: develop this skill with experience, and the work is distributed, it Backing up your work is crucial in but I hope I have pointed you in becomes very important to discuss consulting, which sometimes takes the right direction. and debrief each other on the a back seat. We forget, we ignore progress of the project. It is the and performance of the team which sometimes we happen to lose the will lead to successful completion information that was gathered of each with a lot of hard work. Therefore, individual needs to put in their best ensure backups are created for the effort and ensure that there is a data as your work is your wealth proper synergy of work. Individual and you would not want to lose planning becomes as important as the wealth that you have acquired group planning so that you do not over the years. the project, hence, we postpone, and then SUDIP BHAJU LEVERAGING TECHNOLOGY FOR TOURISM SUBRINA SHRESTHA The implications of technology and online information on a country’s tourism industry are immense with countries spending large portions of their marketing budget on creating online content and technology. I came to realize this while working on a project on the Rwanda tourism industry. The task was simple: we had put together a thick volume of information on tourist attractions in the country, and all that was left; was to put it on a website. However contrary to our expectations this turned out to be the most challenging part of the assignment. Choosing information and presenting it on a website and mobile app in the most fitting way would shape how prospective visitors looked at Rwanda; and decide on whether to go there or not. As I sat at my office desk staring at the work-in-progress homepage and wondered how we could make this happen, I realized this was the first of many days that I would spend on that page. USING TECHNOLOGY TO INFORM for domestic or international travel. as new avalanches. Lack of an Today, destination are official information dissemination shaped by user reviews in travel system along the trail therefore forums, and routes are navigated resulted in some people hastily by Siri, Cortana and Google Now. In abandoning trips midway. More this maze of information, countries crucially, proactively put up information on aware of the risk and implications websites and publish free apps to of bad weather and the dangers attract new tourists as well as that might lay ahead. choices others weren’t fully inform them on the destination and other travel components that visitors will need while traveling. Given that mountaineering and trekking is one of the largest sources of income generation for Updating information is particularly Nepal, important in adventure tourism investments be made in ensuring a where visitors need to be aware of safe and informed trip for visitors. various weather For instance, investments can be conditions. While camping overnight made in developing a concrete at Deurali during a trip to the information generation and Annapurna Base Camp just in dissemination mechanism, like March 2015, I remember hearing regular radio contacts with trekkers or loud rumbles which our guide their guides. claimed to be of avalanches nearby. online portals are full of videos on The very next morning a group of Nepal’s mountains, culture and trekkers abandoned the trip and festivals, and this kind of positive factors like it is essential that Social media and headed back. Although we were a publicity ought to be backed by Researching a destination online bit unsure we continued with the good facilities on the ground. before visiting it has become journey. On the way we could see These common practice in this age, be it debris from the earlier night as well necessarily come entirely from the investments need not government. Given a good and animals, and still receives the immense opportunities made business case of selling weather more than 1.5 million visitors a year. possible by placing technology at data, private investment can be the forefront of the visitors’ encouraged and tour agencies and While with experience. We are yet to see our guides to nature resources can leverage museums adopt interactive technology, subscribe to these services. For instance, what they have to boost their our trekking trails equipped with HoneyGuide, an app which provides tourism industry, others can use real time information dissemination offline information on some of the technology to expand this sector. I systems, our mountains guarded famous trails of Nepal provides was left mesmerized with the with well-equipped rescue teams or data on the trails, weather and Wings of Time – the lights and even garbage management systems. other relevant information. Private water show at Sentosa Island - players which can are be mandated stepping in and countries blessed and We have an opportunity to reshape is utilizes lights, water cannons and the industry ahead of us. Given the encouraging to witness. Technology sound effects to tell a simple story recent earthquake, it is now crucial therefore offers such immense projected with the sea as the that the heritage we rebuild adopts opportunities that entire tourism background. On the other side is advanced architectural technology businesses are now being built my memory of Annapurna Base to ensure that they remain intact if around it. Camp, a heavenly experience on another earthquake were to hit the its own, which would have been country. We need to have a futuristic USING TECHNOLOGY TO far better had technology been vision and build an appetite to adopt ATTRACT leveraged new methods of packaging and Technology has a wide spectrum of trekking arrangements. adopting technology, which usage in the tourism industry that adapts technology for these kind of creating tourism products And maybe few years down the line we goes beyond the lone website and TOURISM & TECHNOLOGY can sit around the Dabali in front of accompanying mobile app. Dubai’s IN THE NEPALI CONTEXT the Hanuman Dhoka Palace and Burj Khalifa and Palm Islands, Nepal, already blessed with natural Malaysia’s theme parks and KL heritage, can massively leverage tower are some examples of how technology and countries have become top tourist enhancing visitor destinations of Tourism products that provide the technology. Malaysia is not as well best of nature and technology can endowed with natural resources as be Nepal, but they have managed to tourism sector has been slow in leverage technology to create adopting attractions like water, amusement, leveraging it to its benefit. The wildlife and theme parks; which is same and now considered as one of the most packages have been on offer for famous tourist destinations in the far world. Malaysia’s Sunway Lagoon; encouraging to see new products, one of the oldest theme parks in such as the zip line at Pokhara and the country, is full of exciting rides sky diving at Mt. Everest, at the along with a wide variety of birds same time we are yet to capture on the back created, on experience. however Nepal’s technology tourism too focus long. created through holograms that tells a story of our ancestors and our culture right where it happened centuries ago preserved durbar it with is SUBRINA SHRESTHA the well and temples standing right behind. and product While witness an augmented reality field MAKING OF THE PAVILIONS HIMALAYA RAJU TULADHAR Having survived the death road with 22 other passengers on a TATA Sumo (which has a max capacity of 11 passengers) from Ghale Gaun, we finally arrived at Besisahar, internet. I was quite surprised to employees, guests as well as the Lamjung. The bulldozer -terrorism- see such beautiful properties, and I local community. Pavilions was to built road from Ghale-Gaun to realized this was not just any become Besisahar had shaken all of us, and ordinary boutique hotel we were sustainable practices and eco- we all complained of back aches. talking about. I was now excited to friendly operations. The operations After wrapping up our work in meet the visionary Mr. Douglas. of Pavilions was to be genuinely Besisahar, we then moved towards Pokhara for discussion of a new project. a leading model of and visibly an eco-friendly “Green While my back was hurting like wash” and not “White wash”. The crazy and my head still buzzing idea behind this project was to because of the Mojitos we drank create a hybrid luxury boutique On our arrival at Pokhara, we the previous night, I just had realized that we were in for a treat. enough time to take a shower and Over a pitcher of Mojito and make it for the meeting with Mr. munchies, we had a small briefing Douglas at 8 am. With a folder in session on the development of an one hand and a bike helmet on the eco-friendly luxury boutique resort other, Douglas too arrived exactly expectations of the guests by in Pokhara. While the briefing was at 8 am. After 25 years of living showcasing the natural beauty of going on, one thought was running here, Nepal still hadn’t got the the region and providing the in my head -“Not another so-called better of the Englishman. guests a meaningful and rewarding As any typical conversation in return to nature as well as Nepal would start, our conversation philanthropy fulfillment experiences. began with discussing the political Douglas, being a philanthropist, scenario of Nepal and drafting of emphasized on the resort’s “give Next morning we were scheduled the constitution (which was a hot back” goals to the Himalayas. The to meet Mr. Douglas Maclagan to topic then). I guess the ice breaker goal was to provide 50% of the discuss “The Pavilions Himalaya” for any conversation in Nepal is families in the village direct benefits project. Before dozing off the the discussion of the political and sustainable employment within previous night, I had made an effort scenario. Douglas then explained the resort. Besides that the resort to research the Pavilions Himalaya how Pavilions Himalaya would be was to contribute more than half Phuket and Bali properties over the an example for the hotel industry, of its profit to the community eco resort in Pokhara again, especially when most of the existing hotels are already having a tough time”. hotel and a village farm resort capitalizing on the hotel brand, Pavilions, to attract individuals, couples, groups Pavilions was and set school and health post. to families. exceed Douglas insisted that we go for a Association. This got me thinking approved. The other FDI approvals site visit to get a sense of what he as to why a company cannot from Nepal Rastra Bank happened was talking about. The two of us dictate its own objective especially in the same manner but we learnt rode on his bike through the when it is for a good social cause. here bumpy Pumdi Bhumdi road which The CRO office maintained that continuous follow up is the key for would lead to the resort. The this charity objective was to be success in a bureaucratic environment. Pavilions Himalaya, Pokhara was removed too The biggest lesson is one has to be set to be nestled in a picturesque remained adamant on having this an instant story teller of ironies at village surrounded by farmland, as an objective. As the saying goes these government institutions to forested where there is a will there is a way, get their attention so that the and after much haggling and approvals are granted in the convincing people at the CRO, the shortest period of time. hills and a gushing mountain fed river. but Douglas that persistence and The Pavilions assignment began registrar agreed to make an with registration of the company exception and have the charity Pavilions Himalaya has managed to “Pavilions Private clause as a secondary objective. set new standards in terms of Limited” at the Company Registrar The Pavilions Himalaya was then environmental friendliness as it is office (CRO). During the entire finally established as a company. predominantly off the grid. It process The bigger task at hand was generates its own electricity and particular to mention that one of getting Direct uses biogas for the restaurant. the main objectives of Pavilions Investment approval from the Water is harvested, then recycled Himalayas was that 50% of its Department of Industries (DOI) through wetland gardens in each profit charity and Nepal Rastra Bank. Though the villa, used for toilet flushing, and purposes. The aim behind this was government of Nepal introduced a then in turn feeds the biogas plant. to eventually develop a Pavilions One Window system to facilitate The resort also grows its own Foundation set-up as the daughter Foreign Direct Investment, what organic produce which literally philanthropic arm of the resort the government does not tell comes off the land, in the pot, and which would then have a grant investors is that this one window on the guests’ plates. Pavilions has available for disadvantaged and leads to many doors. The irony is set a new benchmark for eco- vulnerable women, under two the number of rooms is directly friendly resorts in the country, themes–Protection and Education. proportional of something that should act as a The file keeps yardstick for others in the same Himalaya Douglas would go was for very the bureaucracy. Foreign to the level This objective of the boutique moving from one department to hotel was not very well received at another within the DOI until many the CRO as the objective of of the documents are torn and contributing more than half of the tattered. One will also learn that company profit did not fit into the that the lowest ranked personnel standard the of the department – the peon - of holds the key to moving one’s file format Memorandum and of Articles Association. Questions were raised industry. at the desired F1 pace. as to why such an odd objective was to be Memorandum included and in Articles the After numerous cups of masala tea of and haggling, the FDI was finally RAJU TULADHAR MANAGEMENT LESSONS FROM 2015 who we have not met or talked to complemented for ages, but have been offering management and leadership skills. support be it by getting in touch Be it putting together a rescue during the earthquake or providing operation for a hospital, or running fuel that they have managed to a program at a time when hiring a procure in the recent crisis. It is vehicle is expensive or practically SUJEEV SHAKYA perhaps a good time to re-strengthen impossible. these ties and introspect on who your people who will use these issues as real friends are. an excuse not to deliver, and then All Nepali’s want to forget the year 2015. The earthquake in April caused unprecedented human and economic loss, and the crisis resulting from the blockade since September has further compounded the damage. While everyone has been caught up in dealing with the after effects, with the New Year fast approaching it is now time to ponder over some of the management lessons we could learn from this year’s events. OSCILLATE YOUR VIEW: Like switching between a 30,000 feet view and street view on Google Maps, we need to form different perspectives on our own lives, goals and objectives. We have remained on street view for the bulk of this year; constantly looking at and dealing with immediate problems and solutions. However it is with There the are right always there are others who will succeed SILENT CRUSADERS: to deliver as if there were no There are those silent crusaders in problems. This is a good time to life, who are never seen or heard look within your team members of, but continue to do things that and determine who have these they skills. What is it that they have and know best. During the earthquake, there were people at the airport tower who continued to others don’t? work ceaselessly and volunteers HUMILITY IS THE WINNER: who things Take a look around at the silent that crusaders, those who are not pleasantly surprised everyone. At comfortable with compliments or the same time, there have also those been people busy clicking #Relfies without taking note of time. (selfies with relief materials) post- Natural disasters always provide earthquake, or people making extra people with an opportunity to look money by financing fuel in the black at their relative insignificance in market. It is the silent crusaders comparison to what nature can do, who go the long haul. If you are one and can also help you realize how of them, be proud of the same. little control you have over many managed together with to an put ability who work relentlessly things in life. The ones with egos COMPLEMENTING KNOWLEDGE will always burst like bubbles, WITH while the humble ones will remain. MANAGEMENT & essential that we not lose our long LEADERSHIP SKILLS: term vision, or the ability to foresee Each year thousands of people opportunities and problems from a graduate the same courses and 30,000 feet view, as it is only then with similar grades, be it doctors, that progress will be made. engineers, accountants, lawyers or people with degrees in political STRENGTHENING TIES: science or social science. Why is it The earthquake provided opportunities that some of them stand out? It is to get back in touch with friends because their knowledge is SUJEEV SHAKYA THE BEED EXPERIENCE ANUP SUBEDI It was during my penultimate semester of undergraduate studies that I first got to know about beed. I was exploring opportunities to pursue after my graduation, and after a brief research on beed, I ANUP SUBEDI was determined to be one of the beeds. A few days after joining, I realized beed was a lot more than what I had signed up for. As days passed there were many new things that unfolded. It must be its DNA dream, achieve, and celebrate - and its work culture that sets it apart from any other organization in Nepal. Something that caught my attention when I first toured the beed office was the beed professionals are readily available beed also frequently organizes for discussions or feedback when events, guest lecture sessions, and required. I think it is very rare to knowledge series, which facilitate experience such a work setting in knowledge and experience sharing, the and discussion on different economic world of consulting and issues. As a result, one often gets business. to listen to industry experts, The other thing that caught my entrepreneurs, writers, and individuals attention at beed was the relative with lack of competition among co- backgrounds, giving you key insights on workers. When I chat with my various industries and experiences. experience from various friends who are working for the big four firms in the United States, At a glance, my three years at beed they often talk about how excessive does not sound like a long one but competition among co-workers creates it feels like a real achievement if I an unhealthy work environment were to closely review these years. that leads to workers resenting one Over the ensuring period, I have another. However beeds believe in been fortunate to have gained the success of the team rather extensive experience by being than and involved in various projects and Few days after joining competition is harnessed to facilitate assignments across a variety of growth rather than resentment. The sectors. At the end beed is more beed, I realized beed seating arrangement and the fact than just projects and assignments was a lot more than that beeds are always ready to where you get to experience more help each other excel and grow than what you bargained for, what I had signed up has led to a very friendly and lively rather it has been a key milestone for. work environment. in my personal and professional lab (an open workspace). This seating arrangement takes working in a team to a whole another level. However, I soon got the concept behind the beed lab, as working became much easier as experienced personal success, journey. WINNING GLOBAL MARKETS: BOOKS TO WATCH HOW BUSINESSESS INVEST AND PROSPER IN WORLD’S HIGH-GROWTH CITIES” KABITA CHAUDHARY Every once in a while, we read or hear about “national budgets” or “national plans” being formed, but have you ever wondered what would happen if the word “national” was replaced by the From these cities, we can see that For me, the best part of the book cities and MNCs have had a positive is that it challenges some old impact on each other as they have beliefs. The book is supported by helped each other grow. strong reasoning and facts, and I realized how vast the opportunities But then the question arises, why are for cities and MNCs if they are these cities chosen by MNCs? work together. MNCs provides This cities opportunities like employment, target investment, infrastructure, cheap population which gives opportunity and easily assessable products and for MNCs to constantly grow! And good life style to cities, and cities what does the city get in return? It provide MNCs opportunities like gets the best deals or the cheapest large products (they can afford). financial is because represent the these largest government or “city plan” was made and may think, “What ultimately pull the country onto the comes to planning, as growth of path of development, especially for cities is remarkably higher when a developing country like Nepal, city specific plans are developed are now the big market players and they are found in all the growing cities of the world. Cities in India like Delhi, Bangalore, Chennai, and Mumbai have grown like never before and one of the major reasons for this is the presence of MNC’s like Wipro, Genpact, Accenture, HCL and Microsoft. and growth of cities and MNCs to important than nations when it Multi-National Companies (MNC) incentives strong case for the symbiotic books shows why cities are more implemented. infrastructural To sum it up, the book makes a difference does it really make?” This than when national plans are and best commercial support services. implemented instead of a national You population, resources, best working force, word “city”? What if a “city budget” one? target and helps us understand how we This book therefore highlights the can use our strengths, and lessen our shift weaknesses to attract MNCs to of economies from the developed to developing countries. As the authors believe begin operations here. that developing countries will be the heroes of tomorrow, they suggest that MNCs start investing in them before it is too late. On the other hand, the book also advises developing countries to start work towards tapping into the potential of their cities. KABITA CHAUDHARY THE ART OF up an asymmetrical profile picture your content. It is very important (because one for an organization to have an idea SOCIAL MEDIA “makes a picture less interesting”), of the reach of their posts. Reach is to building your foundation, to a good indicator of how well you optimizing your profile, and finally are getting your products or effectively integrating social media business name out in the public and blogging. In between all this, and into people’s newsfeeds. One the book also talks about the small might have shared the right article components - such as “how to or post, but all the effort would go respond to comments”,” how to to waste if it does not reach the avoid looking clueless” and most right audience. KASHU DHAKHWA From the moment I saw the cover of this book, I told myself that I had to read it. Kawasaki definitely knows how to market himself. A picture of him grinning in the first chapter makes you familiar with the man and it is easy to picture a symmetrical importantly “how to get more followers” - where individuals or This chapter gives you 19 easy organizations mostly go wrong. ways to perfect your posts. It talks about being valuable which comes him guiding you till the end. The in book says it is for power users, but because it makes posts “irresistible”. already tested themselves on social For instance a reader will be more media. The book consequently helps interested and eager to read posts you organize your social media that have titles such as “How to activities by creating a system of sharing, Completely Change…”, “Five Essentials re- of…” or “Ways and Tactics to…”. sharing (is caring) and calendaring posts. informative, Being sly is also given a priority is more for the ones who have finding, forms: analytical, helpful and entertaining. after reading the book I feel that it planning, four The best part about this book is that it contains only primary information. The book is filled with nuggets of Kawasaki and Fitzpatrick are not information, and readers would be interested in theories that prove well-advised to have a notebook one tactic is better than the other. ready to jot down the “tricks” they Nor do they overwhelm you with think is important for them. It is examples of how some organizations’ also very important to understand tactics made them famous in the that applying all the 123 tips (yes!) world of social media. In fact, the that Kawasaki and Fitzpatrick have authors follow their own suggestions mentioned is not the way forward. and recommend tools that they Readers would rather focus on have worked with or are linked implementing a few things before with marketing strategy. Kawasaki and Fitzpatrick rightly suggest that there is a sense of suspense for the readers in all these titles and it has a higher chance of getting “clicks”. Similarly, using #hastags, multilingual also feature high on the list. Chapter 4 on “perfecting your posts” was one of my favorite chapters step by step guide - from putting because it talks about polishing active (sharing and re-sharing), being moving to the next. The book has a flow in that gives a being KASHU DHAKHWA Contact Us Coming to the end of the book and the last chapter of “how to put everything together”, the authors provide a great framework on what needs to be done and what it takes to have a good social media presence. Of beed management course, for them it is easier to do what they do, because both are gurus of P.O Box 7025 the social media space. But you cannot really argue or criticize with what Krishna Galli they have suggested. The book is a stepping stone in your quest to being a Lalitpur - 3 full-fledged social media expert, and as such has spelled out the ultimate Nepal secret recipe(s) in such simple words. (+977) 1 - 5548400 The Art of Social Media is a book which is full of tactics and strategies that Kawasaki refers to as “Great Stuff, No Fluff”. It points you in the right Email direction to be better in the social media arena. For beginners who are beedinsights@beed.com.np overwhelmed by too many choices, as well as those who want to improve their social media game, this book is a constant source of reference. Visit us on the web at www.beed.com.np in the business of positive transformation beed management is an international management consulting and financial advisory services firm working in Nepal, Bhutan and Rwanda. Since its establishment in September 2008, we have served over hundred clients in over 20 industries. Nepal Economic Forum (NEF) is not for profit organization initiated by beed aiming to be Nepal’s premier private sector led economic policy and research institution. beed leadership center (BLC) works on the positive transformation of individuals, and explores the domain of leadership development through selfdiscovery. NEF strives to re-define the economic development discourse in Nepal, and works towards strengthening the Nepali economy. 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