2014 - The Independent Community Bankers of America
Transcription
2014 - The Independent Community Bankers of America
COMMUNITY BANKS: The Future Engaged 2014 ANNUAL REPORT COMMUNITY BANKS: The Future Engaged Contents: Membership.........................................................2 Advocacy............................................................3 Marketing & Communications..................................6 Education & Meetings............................................8 ICBA Services Network.........................................10 Leadership..........................................................14 2014 ANNUAL REPORT John H. Buhrmaster ICBA Chairman Camden R. Fine ICBA President and CEO Letter from ICBA’s Chairman and ICBA’s President and CEO The nation’s community banks spent 2014 rising to the everyday challenges of serving local communities while leading in a rapidly changing industry. Following years of economic uncertainty and a massive tide of new regulation, community bankers have stuck to their work of localized lending and economic development while embracing their role as advocacy leaders and financial innovators. Bravely facing down threats from Wall Street and Washington, community banks have kept local communities thriving and our industry moving forward. We have leaned into a shifting banking landscape by staying fully engaged and focused on our future. In 2014, the Independent Community Bankers of America® and its members were powerful advocates—and had much to show for it. Together, we advanced several regulatory relief provisions in ICBA’s Plan for Prosperity, mandated a community bank presence on the Federal Reserve Board and helped prevent sharp increases in flood insurance premiums. We also stood up to challenges from credit unions and the Farm Credit System and singlehandedly got the administrator of the Libor index to waive new fees on virtually every community bank in the nation. Community bankers continued to provide for the future of our industry by increasing their engagement with ICBA and the ICBA Services Network and by spreading the word about their industry to consumers and the local and national news media. Meanwhile, ICBA’s national convention, Washington Policy Summit and second annual Leadership Development Conference remained the industry’s premier educational and networking events. ICBA thanks its affiliated state community banking associations and the nation’s community bankers for another great year, and we’re proud of everything we have achieved together. While there will surely be new challenges in 2015, we will continue to have success by working hard, doing right by our customers, and remaining engaged locally and nationally. Thank you, and best wishes for the year ahead. All the best, John Buhrmaster, ICBA Chairman Cam Fine, ICBA President and CEO COMMUNITY BANKS: The Future Engaged 1. Membership ICBA was founded in 1930 and has offices in Washington, D.C., Sauk Centre, Minn., and Newport Beach, Calif., along with 11 regional offices across the nation. ICBA and the nation’s community banking industry continued to engage locally and nationally in 2014. Community banks remained engaged with their industry as ICBA’s membership market share continued to grow, as it has year-over-year since 2009. Nearly 2,700 community banks have been ICBA members for 20 years or more, nearly 1,300 have been members for at least 50 years, and four have been with the association since its founding. ICBA was founded in 1930 in Glenwood, Minn., and is now headquartered in Washington, D.C. The association has offices in Sauk Centre, Minn., and Newport Beach, Calif., along with 11 regional offices across the nation. It also has member community banks in every state of the union, the District of Columbia, the Virgin Islands and American Samoa. ICBA members include commercial banks, savings institutions, mutual banks, agricultural banks, minority community banks and Community Development Financial Institutions. Ranging from de novo banks to $50 billion-asset institutions, ICBA members collectively hold more than $1.2 trillion in assets, $1 trillion in deposits, and $700 billion in loans to consumers, small businesses and the agricultural community. And they have been engaging their local communities for generations. A full 46 percent of the association’s member community banks have been in business and serving their communities for at least 100 years. National Community Bank Service Awards ICBA honored three community banks that have shown outstanding community service leadership with the 2014 ICBA National Community Bank Service Awards. The program brings national recognition to the unparalleled contributions community banks make to help build sustainable communities. The 2014 recipients implemented a variety of community service projects to better their communities and the lives of local residents. The 2014 ICBA National Community Bank Service Award honorees are the First Columbia Bank & Trust Co. in Bloomsburg, Pa. (Grand National Award); 1st United Bank in Fairbault, Minn. (banks over $500 million); and Bank of American Fork in American Fork, Utah (banks under $500 million). 2. 2014 Annual Report Advocacy Due to the tenacity, influence and reputation of ICBA and the nation’s community banks, the industry made significant progress in Washington this year in the face of seemingly overwhelming regulatory challenges. By remaining at the table in Washington and engaging policymakers, 2014 proved a successful year for community banks. Regulatory Relief Libor Fees ICBA’s multifaceted campaign for community bank regulatory relief made headway on many fronts in 2014. ICBA’s Plan for Prosperity legislative platform saw great success, with the signing of a law that significantly expands community bank access to capital via the Federal Reserve’s Small Bank Holding Company Policy Statement. Also in Congress, privacy-notice modernization reached the cusp of final passage, and the House Financial Services approved several bills to provide relief from new mortgage rules. The CLEAR Relief Act garnered 220 bipartisan sponsors in the House and Senate. Community banks scored a tangible victory when the Intercontinental Exchange announced it would waive Libor fees for more than 99 percent of the nation’s community banks. ICE originally announced that any financial institution using or referencing Libor in any financial products would be subject to a $16,000 annual fee. Following repeated communications from ICBA, all banks under $1.5 billion are now exempt and more than 300 banks under $10 billion in assets will pay nearly 90 percent lower fees. On the regulatory front, the Securities and Exchange Commission advanced another ICBA priority by proposing a rule to allow savings and loan holding companies to take advantage of new SEC registration and deregistration thresholds. The proposal would apply to savings and loan holding companies, addressing an oversight in the JOBS Act that ICBA has long sought to correct. ICBA also delivered to regulators nearly 15,000 signatures seeking call report relief, achieved privacy-notice reform at the CFPB, and continued to garner support for tiered regulation at the banking agencies. Flood Insurance Federal Reserve Following a rash of data breaches at major retailers such as Target and Home Depot, ICBA has successfully raised awareness of the effect of data breaches on community banks and the need for stricter rules on retailers. ICBA has pushed back against inaccurate and misleading retailer claims, worked with financial industry partners in support of better retailer data protection, and developed community bank resources on data security. The ICBA-led push to ensure community bank representation on the Federal Reserve Board paid off big this year. Congress and the president passed an ICBA-advocated law requiring the White House to appoint someone with community banking experience to the Fed board. The measure would require at least one member of the board to have experience as a community banker or community bank supervisor. Additionally, President Obama nominated former community banker Allan Landon for the Federal Reserve Board. ICBA expressed its support for the nomination of Landon, the chief executive of the Bank of Hawaii from 2004 to 2010. ICBA successfully helped advance bipartisan legislation to protect homeowners from significant increases in flood insurance premiums. The Homeowner Flood Insurance Affordability Act prevents sharp flood insurance rate hikes that would have made flood insurance unaffordable for many policyholders who built to code and followed the law every step of the way. Meanwhile, the act helps ensure the actuarial soundness of the National Flood Insurance Program. Data Security Credit Unions and Farm Credit System In ICBA’s push for more sound community bank policies, it has also worked for fairer regulations on our industry’s government-sponsored competitors: credit unions and the Farm Credit System. ICBA continues calling on the COMMUNITY BANKS: The Future Engaged 3. Farm Credit Administration to halt its relentless drive for expanded FCS financial powers. Meanwhile, persistent ICBA advocacy has virtually ground the credit union push for greater lending and supplemental-capital authority to a halt. Farm Bill Congress and the president enacted an ICBA-advocated farm bill that includes provisions to strengthen crop and revenue insurance programs and to remove term limits on USDA guaranteed farm operating loans. ICBA worked closely with Congress in recent years to ensure a strong farm bill safety net and oppose expanded Farm Credit System lending powers. Volcker Rule Regulators early in 2014 modified a provision of the Volcker Rule that would have had a drastic and negative impact on community bank holdings of collateralized debt obligations backed by trust-preferred securities. Following ICBA’s frequent communications and meetings with the banking agencies and help from allies in Congress, regulators released an interim final rule to exempt community bank TruPS CDOs from “covered funds” that must be divested under the Volcker Rule. This change saved hundreds of community banks hundreds of millions of dollars in premature write-downs of the value of their TruPS holdings. Fair Lending Accounting ICBA continues working to address a Financial Accounting Standards Board proposal that would require community banks to revise how they account for their loan-loss reserves (ALLL), loans and securities. The association led a campaign urging community bankers to send in custom comment letters opposing the proposed accounting standards, which would require complex modeling and compel banks to recognize losses much earlier than necessary in the credit-loss cycle, penalizing community banks for investing in loans and securities. Overdraft ICBA continued to protect community banks from excessive overdraft regulation. ICBA has pushed back on a proposal that would require financial institutions with more than $1 billion in assets to include detailed breakdowns of their revenue from overdraft charges in their call reports. Meanwhile, the association continues to advocate before the CFPB as it plans to pursue overdraft reforms. Operation Choke Point In public statements, congressional testimony and interviews with the press, ICBA repeatedly called on the agencies to suspend Operation Choke Point and supported legislation to rein in the initiative so banks are not criticized for providing banking services to legal businesses. The association’s persistent pressure contributed to the FDIC and Justice Department ICBPAC agreeing to investigate the initiative, which targets firms The Independent Community that process payments for businesses engaged in Bankers Political Action Committee— “higher-risk” activities. ICBA and allies achieved legislative and court victories in opposition to the “disparate impact” theory in fair housing. A federal judge the non-partisan political action committee struck down regulaof the ICBA—had another successful election tors’ use of the theory De Novos in fair housing cases, In response to ICBA’s cycle. ICBPAC contributed $1.7 million to more overruling the govrecommendations than 290 pro-community bank candidates and ernment’s theory that for more clarification data alone can prove about the de novo committees and had a success rate of more than 90 lending discrimination, bank application propercent. ICBPAC is the fourth-largest financial even without evidence cess, the FDIC issued of intent to discriminate. guidance to help appliadvocacy PAC, further strengthening the ICBA filed briefs in this cants develop proposals community banking industry’s voice and other cases on the thefor deposit insurance by ory. Additionally, the House easing requirements and and reputation in Washington. passed appropriations legisproviding transparency to lation with an ICBA-advocated the application process. ICBA amendment prohibiting funding has been deeply concerned about for Justice Department litigation to the lack of de novo bank applications prove illegal discrimination based on the and the FDIC capital and business plan disparate impact theory. requirements for de novo bank applicants. 4. 2014 Annual Report Too-Big-To-Fail Regulators adopted an ICBA-supported supplementary leverage ratio capital requirement for large financial institutions. In addition, ICBA generally supported the FDIC’s proposed “single point of entry” strategy for resolving systemically important financial institutions. In a comment letter to the agency, ICBA wrote that the strategy would help preserve financial stability and promote market discipline, but the association recommended significantly higher capital and unsecured debt requirements for SIFIs. Postal Service Banking ICBA met with members of Congress to strongly oppose a proposal to allow the U.S. Postal Service to offer financial services. The association strongly opposes the Office of the Inspector General plan to establish the struggling agency in the financial services sector and continues working with Congress to ensure the idea does not advance on Capitol Hill. Patent Litigation ICBA met with the White House and congressional officials to advance new protections against abusive patent litigation. The association supports legislation to protect community banks from patent-assertion entities, which assert infringement of business-method patents of dubious quality by legitimate businesses. In addition to pressing for demand letter transparency, ICBA also is urging Congress to amend current law to ensure that vendors that sell products or services to community banks provide the appropriate warranties and indemnification to protect end users from patent-infringement claims. Housing-Finance Reform ICBA continued working with policymakers on ongoing efforts to advance housing-finance reform. The association met at the White House with executive department officials and testified before Congress on the need to preserve community bank access to the secondary mortgage market. COMMUNITY BANKS: The Future Engaged 5. Marketing & Communications ICBA and the nation’s community banks engaged customers and other consumers through industry-leading marketing and communications. Go Local® ICBA’s Go Local initiative (www.icba.org/ golocal) continued encouraging consumers to bank locally in 2014. This year, ICBA expanded its “Go Local for the Holidays” campaign with a Twitter chat on banking locally that spurred nearly 700 tweets from more than 150 tweeters. The association also ran a “Go Local for the Holidays” Facebook photo contest, in which contest winner Town & Country Bank and Trust Co.’s Main Street photo of Bardstown, Ky., earned a $300 donation to a local charity. Also in 2014, ICBA introduced “Go Local Wednesday,” which encourages ICBA staff, community bankers and consumers ICBA this nationwide to share on social media year introduced “Go how they shop, Local Wednesday,” which dine and bank louses the third Wednesday cally on the third Wednesday of of every month to encourage every month. consumers shop, dine and bank locally. Additionally, ICBA upgraded its Community Bank Locator, which remains one of the most popular features on the ICBA website. The locator (www.banklocally.org), which drives consumers and small businesses to member community banks, now automatically lists all community bank branches as part of the customer experience. The Community Bank Locator also is available via an app for Android, BlackBerry and iPhone devices. Post, Politico and American Banker; wire services such as the Associated Press, Bloomberg, Reuters and Dow Jones; and broadcast networks such as CNN Headline News, Fox Business Network, C-SPAN, CNBC, Wall Street Journal TV and Bloomberg TV. Social Media ICBA also continues to expand its engagement via its growing social media presence. More than 6,700 individuals are following @ICBA on Twitter. ICBA hosted numerous Twitter chats over the past year, several of which trended nationally, launching community banking into the spotlight on a major social media network. Additionally, ICBA President and CEO Cam Fine’s Finer Points® blog has nearly 100,000 views in just five years, ICBA’s Facebook page has nearly 4,000 likes, and its YouTube channel has more than 32,000 views. The focus on social media has continued to grow among community banks themselves. ICBA again released its lists of the Top 50 Community Bank Leaders in Social Media and the Top 20 Community Banker Making News The “Go Local” initiative, combined with ICBA’s robust media relations efforts, has paid off with positive press coverage—including more than 1,825 media placements in 2014. ICBA and community banks have appeared in publications such as The Wall Street Journal, The New York Times, The Washington Post, USA Today, Huffington 6. 2014 Annual Report Influencers on Twitter to highlight community bank social media trailblazers. Also in 2014, more community banks signed up for ICBA’s expanded Social Media Monitor, the association’s premier social-media-monitoring tool with more than 1,200 community banks enrolled. Publications Community Banking Month ICBA and many of its members again celebrated ICBA Community Banking Month in April to celebrate the importance of banking locally. As a part of this year’s celebration, ICBA embarked on a month-long Washington, D.C., advertising campaign featuring ads on buses, subway cars and a Capitol Hill Metro station. The association also partnered with a local food truck funded by a local community bank to create the first-ever Community Banking Month cupcake to promote local business. Millennial Study As a generation of nearly 80 million, Millennials are an influential source of potential community bank customers. With this in mind, ICBA and The Center for Generational Kinetics this year issued the 2014 ICBA American Millennials and Banking Study to better understand the relationship between Millennials and community banks. The study found that Millennials prefer community banks to larger financial institutions and are more entrepreneurial than previous generations. BABY BOOMERS GENERATION X Community bankers continued to engage with ICBA through the association’s award-winning publications. The electronic and print publications offer community bankers the latest news and indepth analysis on issues facing the industry. ICBA continues to publish ICBA Independent Banker®, the association’s flagship monthly magazine, in print and online at www.IndependentBanker. org. In addition, ICBA members rely on the news and information in the daily ICBA NewsWatch Today® electronic newsletter. ICBA also features the latest in member benefits and resources via the weekly ICBA Member Access®. The ICBA Services Network’s ICBA Profitability Solutions® is a monthly newsletter focusing on the products and services designed exclusively for community banks, and the Of Mutual Interest® newsletter focuses on mutuals, thrifts and federal savings associations. Community bankers interested in social media receive a quarterly newsletter, Social Media Minute, dedicated to highlighting community bank social media successes, latest news in the industry and tips. Meanwhile, community bankers can continue reading insights from ICBA President and CEO Cam Fine on his blog, Finer Points. GENERATION Y 68 67 66 65 64 63 62 61 60 59 58 57 56 54 53 52 51 50 49 48 47 46 45 44 43 44 42 41 40 39 38 37 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 19 MILLENNIALS COMMUNITY BANKS: The Future Engaged 7. 8. 2014 Annual Report Education & Meetings Community bankers remained committed to their professional growth and development by engaging in ICBA’s educational and networking programs and meetings. Professional Development More than 37,000 community bankers took advantage of ICBA’s educational offerings in 2014 to build and expand their ability to lead and serve their customers and communities. ICBA offered 95 conferences, certification programs, audio conferences, webinars and classroom seminars across the country as well as more than 300 online courses. ICBA’s educational courses offered opportunities for community bankers to receive certifications in a variety of areas, including internal auditing, compliance, information technology and more. ICBA Leadership Development Conference ICBA hosted its second annual Leadership Development Conference in Memphis, Tenn. As the only nationally recognized leadership event for community bankers, this conference provides mid- and upper-level executives outside-the-box concepts and strategies to strengthen their leadership skills and influence. Nearly 250 community bankers and industry leaders from across the nation attended the conference in September. The conference featured inspiring and motivating keynote speakers who challenged attendees to think beyond practical skills and showcased innovative ways to develop leadership proficiencies. Education sessions covered topics such as effective situational leadership, innova- Nearly 250 community bankers and industry leaders gathered for this year’s ICBA Leadership Development Conference. tive ways to evaluate leadership, and what makes a true leader successful. In addition, networking opportunities on a national level allowed attendees to expand their engagement and interaction. ICBA Education served more than 37,000 community bankers in 2014. ICBA Washington Policy Summit In April, nearly 1,000 members of the community banking industry gathered in Washington for the annual ICBA Washington Policy Summit. Community bankers from around the nation met with their members of Congress and federal financial regulators to discuss key issues, including regulatory relief, housing-finance reform, and the credit union and Farm Credit System tax subsidies. Attendees also heard from Senate Banking Committee members Bob Corker (R-Tenn.) and Heidi Heitkamp (D-N.D.). COMMUNITY BANKS: The Future Engaged 9. ICBA Community Banking LIVE® National Convention In March, ICBA Community Banking LIVE 2014® in Honolulu drew more than 2,500 community bankers and industry leaders to the largest gathering of community bankers in the world. Attendance for the 2014 event was an all-time high for a conference held in Hawaii. Engagement at the Expo was strong, demonstrating that vendors are eager to do business with established and emerging community bank leaders from across the country. The event featured nearly 60 educational workshops and numerous networking opportunities as well as remarks from leading policymakers and newsmakers, including FDIC Chairman Martin Gruenberg, Consumer Financial Protection Bureau Director Richard Cordray and Comptroller of the Currency Thomas Curry. Other featured speakers included “60 Minutes” broadcast journalist Lesley Stahl, former White House Deputy Chief of Staff Karl Rove, Gen Y expert Jason Dorsey and NFL Hall of Fame wide receiver Jerry Rice. The Expo again offered access to the latest products and services from more than 150 vendors to keep community banks on the cutting edge. Attendees received to up-to-the-minute information on the convention with the ICBA 2014 Mobile App and by following the #ICBALive14 hashtag on Twitter. The hashtag received more than 2,000 tweets, the most of any ICBA convention. 10. 2014 Annual Report ICBA Services Network ® ICBA membership provides community bankers exclusive access to financial products and services to help them engage and serve their communities. In 2014, more than 80 percent of ICBA members used a product or service from one or more of the ICBA Services Network financial services companies or more than 30 ICBA Preferred Service Providers. Further, community banks earned more than $300 million in additional revenues from the services of the network. ICBA Strategic Technology Solutions™ ICBA Strategic Technology Solutions (STS) provides community banks with industry-best outsourced IT management services, helping ICBA member banks be more competitive, efficient and secure. A strategic alliance between ICBA and D+H®, ICBA STS leverages D+H’s Compushare C3 platform to assist community banks in better managing technology and compliance. ICBA STS takes a customized approach to help community banks find the right solution to meet their unique IT strategy. The suite of products provides a bank with additional IT support and enables it to move some or its entire IT infrastructure to a fully hosted, secure and redundant cloud environment, which eliminates the headache and costs of maintaining a local infrastructure. Electronic Payment Products and Services ICBA Bancard also extended support to ICBA members electing to participate in Visa Checkout’s co-branded option and hosted several educational webinars on digital wallets, tokenization and EMV chip technology. Helping bankers navigate new payment waters is ICBA Bancard Executive Vice President of Operations Liang Han, who joined the company in 2014. Meanwhile, TCM Bank, ICBA Bancard’s subsidiary, launched an online application for its agent bank credit card program. This new application allows the agent bank’s logo to appear on the application pages, reinforcing the community bank’s brand. TCM also organized and sponsored a summer credit card promotion for its agent bank clients. In all, 63 banks representing 460 branches participated, with TCM bank providing $1,500 worth of food or funds to food banks in the five winning banks’ communities. In 2014, TCM Bank continued adding volume to its 640 community bank agents and its $164 million portfolio, managed by card industry professionals in Tampa, Fla. ICBA Bancard and TCM Bank offer consumer and business credit card programs (direct issue or managed risk); consumer and business debit cards; card reward programs, turnkey marketing support and card education; credit card portfolio consultations; purchase and valuation services; exclusive fraud-loss protection and risk-management solutions; and merchant processing and ATM driving. Entering its 30th year of operation, ICBA Bancard® continues to help community banks support their bottom line while meeting the diverse payment needs of their customers. In 2014, the company reported sales volume of more than $19 billion for participating community banks and announced an The ICBA Services expanded partner agreement with Network includes ICBA Visa to include Visa DPS for debit processing. Bancard, ICBA Compliance Investment Portfolio Services ICBA Securities®, ICBA’s institutional broker-dealer, completed a successful year with sales volume in the top third in its 25-year history. It has endorsement relationships with 35 state affiliates. and Risk Management, ICBA In 2014, participating community banks earned more than $153 Mortgage, ICBA Reinsurance million in gross revenue on their and ICBA Securities, as well $4.6 billion in credit card sales volume and an estimated $193 as 30 ICBA Preferred million on more than $14 billion Service Providers. ICBA Securities hosted a record in debit card sales. Further, ICBA crowd at the ICBA Bond Academy in Bancard clients had total credit card Memphis to equip community bank outstandings of $967 million. ICBA Bancard portfolio managers to deal with current is in aggregate ranked the 30th largest credit issues and meet the needs of management, card portfolio in terms of outstandings in the directors and regulators. It also expanded its United States, according to Nilson Reports. COMMUNITY BANKS: The Future Engaged 11. series of webinars on the economic outlook, investment strategies and monetary policy. For the year, ICBA Securities averaged participating in more than one educational event per week. ICBA Securities was founded to provide community bankers with high-quality investment products, services and education at competitive prices. More than 2,000 community banks used ICBA Securities and its exclusive broker, Vining Sparks, for their investment needs in 2014. Mortgage Products and Services ICBA Mortgage® continued providing community banks direct and indirect access to the secondary mortgage lending market and other mortgage-related products and services. Strategic secondary market partnerships, powerful technology, superior training courses and a wide range of mortgage programs enable community banks to expand their market share, generate fee income and compete with the large mortgage players in today’s market. 12. 2014 Annual Report ICBA Mortgage’s ongoing agreement with D+H Mortgagebot ensures that community banks continue to enjoy affordable access to leading mortgage-origination technology. Mortgagebot helps community banks originate mortgage loans in a cost-effective and compliant manner. Additionally, ICBA Mortgage Solutions® offers a competitive correspondent lending platform through LenderLive Network, a community bank–friendly secondary market investor outlet. LenderLive offers ICBA members access to all agency loan programs, including high-balance and jumbo loan programs, as well as FHA loans. Since its launch in 2010, LenderLive has helped ICBA-member community banks reduce overhead costs by increasing efficiency and remaining compliant while increasing market share. Reinsurance Sales and Services ICBA Reinsurance®, ICBA’s credit insurance services corporation, in 2014 worked with hundreds of community banks in 24 states to provide them with Profitability all the benefits of owning a captive reinsurance company without the Resources and Tools for Every Community Bank capitalization costs or administrative expenses. Program participants benefited from the community bank–owned company’s strategic alliances with life insurance companies Transamerica and the | Mortgage Solutions Compliance Solutions Plateau Group. Community bankers were able to increase their knowledge and maximize efficiencies with recurring product knowledge and sales skills training opportunities, marketing support and state-of-the-art tools and reporting. FALL 2014 + p.8 p.12 Summer 2014 | 1 In the fourth quarter of 2014, ICBA Reinsurance paid participating community bank shareholders its 12th consecutive dividend. The $157,000 dividend was paid to banks that qualified for a dividend based on 2013 results. Nearly 50 percent of ICBA Reinsurance shareholders received a dividend, representing 5.4 percent of their earned surplus. To date, ICBA Reinsurance has paid more than $21 million in commission income and $13.3 million in claims on behalf of community banks to their customers. Since its inception, ICBA Reinsurance shareholders have received more than $1.4 million in dividends. ICBA Compliance and Risk Management In 2014, ICBA and strategic alliance partner Chartwell Compliance continued to offer ICBA Compliance and Risk Management® services to community banks, including affordable, hands-on services and expertise to help them succeed amid the challenges associated with staying compliant. Chartwell Compliance provides regulatory compliance consulting for community banks that focuses on the rules and regulations affecting bank and non-bank financial institutions. The company’s regulatory expertise includes solutions for issues such as the Bank Secrecy Act, deposit and loan compliance, the Home Mortgage Disclosure Act, the Community Reinvestment Act, payments products and more. ICBA and Chartwell Compliance also offer the ICBA Compliance HelpDesk®, which offers community banks an added layer of on-demand manpower and expertise to answer complicated compliance-related questions. ICBA Preferred Service Providers ICBA’s team of more than 30 Preferred Service Providers keep bankers and their customers engaged through unique services that bring value to community banks. In 2014, ICBA added two new Preferred Service Provider programs. Continuity Control offers a compliance management system that translates new and updated regulations into simple tasks. Insperity brings value to community banks and their small-business customers through a full range of human resources solutions that allow any entrepreneur to refocus energies on their core business. Meanwhile, ProfitStars now offers ICBA members access to the MarginMaximizer tool, which supports consistent pricing across the bank’s loan portfolio by balancing a range of factors, including the customer’s depository relationship with the bank and loan risk. Bank Intelligence Solutions by Fiserv and Investment Centers of America have also extended their Preferred Service Provider relationships with ICBA to continue to offer member banks discounts and added value on their services. Also in 2014, ICBA announced that more than 1,200 member community banks will share a $2.9 million policyholder dividend as part of their participation in the Travelers SelectOne ICBA insurance program. It is the 13th consecutive dividend that participating banks have gained through the program. Since the program’s inception in 1983, it has paid more than $45 million in policyholder dividends. COMMUNITY BANKS: The Future Engaged 13. ICBA Leadership ICBA’s 2014-15 Officers. From left: Secretary Timothy Zimmerman, Chairman John Buhrmaster, Vice Chairman Rebeca Romero Rainey, Immediate Past Chairman Bill Loving, President and CEO Cam Fine, Chairman-Elect Jack Hartings and Treasurer Preston Kennedy. 14. 2014 Annual Report 2014 ICBA Board of Directors ICBA Chairman* John H. Buhrmaster 1st National Bank of Scotia Scotia, N.Y. Past Chairman* Jeffrey L. Gerhart Bank of Newman Grove Newman Grove, Neb. Bank Education Chairman Mike Ellenburg First Southern State Bank Stevenson, Ala. Chairman-Elect* Jack A. Hartings The People’s Bank Co. Coldwater, Ohio Past Chairman* Salvatore Marranca Cattaraugus County Bank Little Valley, N.Y. Vice Chairman* Rebeca Romero Rainey Centinel Bank Taos, N.M. Consolidated Holdings Chairman* Cynthia Blankenship Bank of the West Grapevine, Texas Bank Operations and Payments Chairman Samuel A. Vallandingham The First State Bank of West Virginia Barboursville, W.Va. President & CEO* Camden R. Fine ICBA Washington, D.C. At-Large Director R. Scott Heitkamp ValueBank Texas Corpus Christi, Texas Secretary* Timothy Zimmerman Standard Bank, PaSB Monroeville, Pa. At -Large Director Noah W. Wilcox Grand Rapids State Bank Grand Rapids, Minn. Treasurer* Preston L. Kennedy Bank of Zachary Zachary, La. At -Large Director Chuck Johnston North Valley Bank Thornton, Colo. Immediate Past Chairman* William A. Loving Jr. Pendleton Community Bank Franklin, W.Va. At -Large Director Greg Ohlendorf First Community Bank & Trust Beecher, Ill. Bank Services Chairman Scott F. McBride First Northern Bank of Wyoming Buffalo, Wyo. ICBPAC Chairman Jack E. Hopkins CorTrust Bank, N.A. Sioux Falls, S.D. Policy Development Chairman Gregory S. Deckard State Bank Northwest Spokane, Wash. Corporate Secretary * Mark A. Raitor ICBA Washington, D.C. * Executive Committee 2014-15 ICBA Federal Delegate Board Verlin J. Barker Community Bank of Oelwein Oelwein, Iowa Thomas A. Borner Putnam Bank Putnam, Conn. Robert A. Catanzaro Independence Bank East Greenwich, R.I. Dick D. Behl The Farmers and Merchants State Bank Scotland, S.D. John H. Buhrmaster 1st National Bank of Scotia Scotia, N.Y. C. R. Cloutier MidSouth Bank, N.A. Lafayette, La. George J. Behr Jr. Arundel Federal Savings Bank Glen Burnie, Md. Richard G. Busch Royal Bank Gays Mills, Wis. Wes Condron America’s Community Bank Blue Springs, Mo. Paul T. Bennett Alma Exchange Bank & Trust Alma, Ga. Thomas G. Caldwell The Middlefield Banking Co. Middlefield, Ohio John C. Corbett CenterState Bank of Florida, N.A. Winter Haven, Fla. Cynthia Blankenship Bank of the West Grapevine, Texas Kent Carruthers The Citizens Bank of Clovis Clovis, N.M. Dan K. Coup The First National Bank of Hope Hope, Kan. COMMUNITY BANKS: The Future Engaged 15. Russell David Crader The Bank of Missouri Cape Girardeau, Mo. Peter J. Haddeland First National Bank in Mahnomen Mahnomen, Minn. Preston L. Kennedy Bank of Zachary Zachary, La. Larry K. Deason Farmers and Merchants Bank Anniston, Ala. Jack A. Hartings The People’s Bank Co. Coldwater, Ohio Patrick A. Kerschen The Freeport State Bank Harper, Kan. Gregory S. Deckard State Bank Northwest Spokane, Wash. David E. Hayes Security Bank Dyersburg, Tenn. Andrew J. King Three Rivers Bank of Montana Kalispell, Mont. Christopher C. Doyle Texas First Bank Texas City, Texas R. Scott Heitkamp ValueBank Texas Corpus Christi, Texas Melany H. Kniffen Southern Commercial Bank St. Louis, Mo. Mike Ellenburg First Southern State Bank Stevenson, Ala. Kurt R. Henstorf First Heritage Bank Shenandoah, Iowa Peter Kubacki The Dart Bank Mason, Mich. Camden R. Fine ICBA Washington, D.C. Mark Hesser Pinnacle Bank Elkhorn, Neb. Dale L. Leighty The First National Bank of Las Animas Las Animas, Colo. Robert Fisher Tioga State Bank Spencer, N.Y. Mark A. Holmes Cornerstone Bank Wilson, N.C. William A. Loving Jr. Pendleton Community Bank Franklin, W.Va. Carolyn E. Flynn Community Financial Services Bank Benton, Ky. Thomas A. Holt First Northern Bank of Wyoming Buffalo, Wyo. Daryll Lund Community Bankers of Wisconsin Madison, Wis. Alice P. Frazier Cardinal Bank McLean, Va. Jack E. Hopkins CorTrust Bank, N.A. Sioux Falls, S.D. Terry W. Frydenlund 1st Bank Yuma Yuma, Ariz. David Hunsicker New Tripoli Bank New Tripoli, Pa. Marshall A. MacKay Independent Community Bankers of Minnesota Eagan, Minn. Henry M. Funderburk III Dedicated Community Bank Darlington, S.C. Lonnie Iholts Siuslaw Bank Florence, Ore. David M. Geis Jackson County Bank Seymour, Ind. Gerald C. Johnson Grand Ridge National Bank Grand Ridge, Ill. Jeffrey L. Gerhart Bank of Newman Grove Newman Grove, Neb. Chuck Johnston North Valley Bank Thornton, Colo. Paul C. Goodpaster The Citizens Bank Morehead, Ky. Mark L. Johnston Kennebec Savings Bank Augusta, Maine James E. Graham Woodsville Guaranty Savings Bank Woodsville, N.H. Christopher K. Jordan Farmers State Bank Stigler, Okla. 16. 2014 Annual Report Paul Mackin Think Mutual Bank Rochester, Minn. James D. MacPhee Kalamazoo County State Bank Schoolcraft, Mich. Mark A. Mangano Northern Hancock Bank & Trust Co. Newell, W.Va. Salvatore Marranca Cattaraugus County Bank Little Valley, N.Y. Scott F. McBride First Northern Bank of Wyoming Buffalo, Wyo. Samuel L. Neese Highlands Union Bank Abingdon, Va. Chris Nunn Security Bancorp of Tennessee Halls, Tenn. William J. Riddle Community Bank Delaware Lewes, Del. Jill Sung Abacus Federal Savings Bank New York, N.Y. Greg Ohlendorf First Community Bank & Trust Beecher, Ill. Howard F. Schaan First State Bank of Harvey Harvey, N.D. William R. Trezza Bank of Agriculture and Commerce Stockton, Calif. Steven S. Olson MinnStar Bank, N.A. Lake Crystal, Minn. John Slatky Bank of Luxemburg Luxemburg, Wis. Kathryn Underwood Ledyard National Bank Norwich, Vt. Rogers Pope Jr. Texas Bank and Trust Co. Longview, Texas Darrel A. Small Town & Country Bank Las Vegas, Nev. Sam Vallandingham The First State Bank Barboursville, W.Va. Donald P. Queenin Northern Bank & Trust Co. Woburn, Mass. Milton Smith First National Bank of Lawrence County Walnut Ridge, Ark. Will Walker Traders & Farmers Bank Haleyville, Ala. Rebeca Romero Rainey Centinel Bank of Taos Taos, N.M. Mark A. Raitor ICBA Washington, D.C. Preston G. Smith The First National Bank Mattoon, Ill. A. Pierce Stone Virginia Community Bank Louisa, Va. Derek B. Williams Columbus Community Bank Fortson, Ga. Christopher Williston Independent Bankers Association of Texas Austin, Texas 2014 ICBA Services Network Board of Directors Chairman Cynthia Blankenship Bank of the West Grapevine, Texas Board Members John H. Buhrmaster 1st National Bank of Scotia Scotia, N.Y. Vice Chairman Camden R. Fine ICBA Washington, D.C. Gregory S. Deckard State Bank Northwest Spokane, Wash. Jeffrey L. Gerhart Bank of Newman Grove Newman Grove, Neb. Jim S. Gowen Sr. Merchant & Planters’ Bank Newport, Ark. Jack A. Hartings The People’s Bank Co. Coldwater, Ohio William A. Loving Jr. Pendleton Community Bank Inc. Franklin, W.Va. Mark A. Schroeder German American Bancorp Jasper, Ind. Judith Sullivan Community Bankers of Michigan East Lansing, Mich. William E. Wood Clearfield Bank & Trust Co. Clearfield, Pa. President and CEO Gary Teagno ICBA Services Network Washington, D.C. Chief Operations Officer and CFO Patricia Hopkins ICBA Washington, D.C. COMMUNITY BANKS: The Future Engaged 17.