eDellRoot Cer ficate Removal Instruc ons
Transcription
eDellRoot Cer ficate Removal Instruc ons
eDellRootCer*ficateRemovalInstruc*ons Version:1.0 November23,2015 Contents I. Overview.............................................................................................................................................. 3 II. Automa>cRemoval............................................................................................................................. 3 III. ManualSteps...................................................................................................................................... 3 Page 2! of 12 ! I. Overview Thisdocumentcontainsinstruc>onsforremovingeDellRootcer>ficatefromDellsystems. Automa>cRemoval II. Pleasedownloadthepatchfromthefollowingloca>on:ClickHere III. ManualSteps 1. OpenTaskManagerbyrightclickingonthetaskbarandselectTask Manager. 2. Selectthe"Services"tabintheTaskManagerwindow. Page 3! of 12 ! 3. Clickon"OpenServices"attheboQomofthe"Services"tab. 4. Lookfor"DellFounda>onServices"andselectit. Page 4! of 12 ! 5. Click"Stoptheservice". 6. The"Services"windowshouldlookliketheimagebelowaVertheservice hasstopped. Page 5! of 12 ! 7. Open"FileExplorer"andnavigateto"c:\ProgramFiles\Dell\Dell Founda>onServices"anddeletethe "Dell.Founda>on.Agent.Plugins.eDell.dll"file. 8. Youmaybepromptedwiththewarningbelow.Click"Con>nue"todelete thefile Page 6! of 12 ! 9. HittheWindowskey( )onthekeyboardandtype"certmgr.msc" followedbythe"Enter"key. a. Windows7 b. Windows8.1 Page 7! of 12 ! c. Windows10 Page 8! of 12 ! 10.Youmaybepromptedtoallowtheprogramtomakechangestothe computer.Click"Yes". 11.Whenthecer>ficatemanagerwindowopens,doubleclickon"TrustedRoot Cer>fica>onAuthori>es"ontheleVpanel.Thendoubleclickthe "Cer>ficates"folder. Page 9! of 12 ! 12.SelecttheeDellRootcer>ficatefromtherightpanel. 13.Deletethecer>ficatebyclickingthe"X”iconinthetoolbar. WARNING!MakesureONLYthe"eDellRoot"cer1ficateisselectedliketheexamplebelow beforeclickingthedeletebu=on.Dele1nganyothercer1ficatemaycauseyoursystemto func1onimproperly. Page 10 ! of 12 ! 14.Youwillbeaskedtoconfirmdele>onofthe"eDellRoot"cer>ficate.Click "Yes" 15.AVerdele>on,the"eDellRoot"cer>ficateshouldberemovedfromthe cer>ficatemanager'swindowasshownintheimagebelow. Page 11 ! of !12 16.Gobacktothe"Services"windowandselect"DellFounda>onServices"and click"Starttheservice". 17.Closeallwindowsthatwereopened. 18.eDellrootCer>ficateisnowremovedfromthecomputer. Page 12 ! of 12 !