to the bpma Show Exhibitor Manual 2016
Transcription
to the bpma Show Exhibitor Manual 2016
The bpma Show 2016 Exhibitor Manual Welcome to The bpma Show 2016 Exhibitor Manual Thank you for supporting the bpma and exhibiting at our inaugural show. This manual contains all the essential information you require to prepare your stand and maximise your participation in the event. The manual holds important information, rules & regulations, and order forms. Please remember that we are here to assist you on any matters relating to your participation in the event and will be happy to offer any advice you may need. For your convenience this manual is available on-line only with pdf and direct links for all forms. Please read the whole manual with care and return all required documentation by the due date. If you have any questions, or need any help of any kind, please don’t hesitate to contact us. For all operational / organiser enquiries please contact: Serena Ford Tel: 07770909657 Email: serena@bpma.co.uk For all other enquiries please see the full show list on page 3 of this manual. Good luck with your preparations and we very much look forward to seeing you at the show. Gordon Glenister Director General bpma Tel: 02038757942 Email: gordon@bpma.co.uk 2 WELCOME SECTION A - LET’S GET STARTED Contacts Important Information Access Times Exhibitor Checklist SECTION B – NEED TO KNOW! Access Equipment Access Times Accidents Accommodation Advertising, Marketing and Sponsorship Alcohol and Drugs Allergen Advice Animals Audio Visual Services Balloons Banners – hanging Banners pull-up / pop-up / other Breakdown Car Parking Carpet Catering Characters and Costume Staff Children Cleaning and Rubbish Removal Clear Aisle Policy Collections Completion of Stands and Exhibits Complex Structures Compressed Gas Construction Materials Contractors Passes Cookery – including chocolate fountains Cooking COSHH – Controlled Substances Damage and Loss Damage to the fabric of the building Deliveries and Trolleys on Show Floor Deliveries to the Show and Collections Disability Distribution of Publicity Material e-cigarettes Electrical Installation and Testing Enhanced Shell Scheme Stand Options Equality / Disability Exhibitor Badges and Registration EXHIBITOR WARNING Filming Fire Safety First Aid and Medical Cover / Accidents Free Build Stands Freight Forwarding Floor Coverings Food and Drink Floral Hire/ Displays Furniture and Furniture Hire Gas General Site Rules Goody Bags Hazardous Substances Health and Safety Height Hi-Viz Hospital Hospitality Catering Hospitality and Meetings Hotel Booking Ice Sculptures Insurance Internet Lead Recording – Visitor Data Capture Lion Exhibitions Lifting Lifting Equipment Local Area Information – Services, Shops etc. Logo Maintenance and Repair Manning of Stands Manual Handling Materials Moving Exhibits Marketing, Sponsorship and Venue Branding Music Name Board Night Screens Noise Packing Cases PAT Testing Performing Rights Licences (copyright) Personal Protection Equipment – PPE / Hi-Viz Photography and Filming Product Demonstrations and Stand Activities Product Media Magazine Public Address System Power Tools Rigging Risk Assessment Roaming Rights Rubbish Removal Sampling Security Shell Scheme Stands Show Guide Simulators and Rides Smoking Including e-cigarettes Sound Equipment Space Only Stands / Free Build Special Effects Sponsorship Stand Catering Stand Construction Storage Stand Power Tasting Temporary Staff Transport, Logistics and Courier Service Travel Vehicles in the Hall Velcro Visitor List Walkers Wastage Water Features WIFI Access Work Tools including Power Tools Working at Height Working Machinery VAT / Prices Disclaimer The bpma Annual Awards Dinner 2016 Show Lead Recording Octanorm Information Enhanced Shell Scheme and Stands and Options SECTION C - MUST COMPLETE - FORMS Health & Safety Declaration Risk Assessment Extra Lighting & Electrics Shell Scheme Extras Furniture Orders Graphics Orders Form 1 Form 2 Form 3 Form 4 Form 5 Form 6 3 WELCOME SECTION A - LET’S GET STARTED Contacts Important Information Access Times Exhibitor Checklist SECTION B - NEED TO KNOW! Information A – Z bpma Annual Awards Show Lead Recording Octanorm Shell Scheme Information Enhance Your Stand SECTION C - MUST COMPLETE FORMS Health & Safety Declaration Risk Assessment Extra Lighting & Electrics Shell Scheme Extras Furniture Orders Graphics Orders 4 Form 1 Form 2 Form 3 Form 4 Form 5 Form 6 SECTION A – LET’S GET STARTED CONTACTS Organiser The bpma Show is owned by British Promotional Merchandise Association (bpma). The show is open only to distributor members and invited guests who may visit. Supplier, service members and partners must exhibit to attend. The British Promotional Merchandise Association Unit 5 Avenue Business Park Brockley Road Elsworth, Cambridgeshire CB23 4EY Tel: 02038757942 Gordon Glenister, Director General Tel: 02038757942 Email: gordon@bpma.co.uk Exhibition Operations Management and Health & Safety Management The British Promotional Merchandise Association Unit 5 Avenue Business Park Brockley Road Elsworth, Cambridgeshire CB23 4EY Serena Ford Tel: 07770909657 Email: serena@bpma.co.uk Main Show Contacts Contact bpma directly for: • General Enquiries • Show Marketing, Sponsorship and Advertising • Product Media Magazine editorial and advertising • The bpma Annual Awards Dinner 2016 • The bpma Education Day 2016 • Operational and Technical Enquiries • Organiser enquiries • Health and Safety Enquiries / Risk Assessments • Registration and Badging 5 SECTION A – LET’S GET STARTED IMPORTANT INFORMATION Contractors and sub-contractors If you are employing anyone else to work on your stand, they are still your responsibility and must fully comply with all aspects of this manual and supply all necessary documentation. The member of staff who is your stand manager should be on-hand during build-up and breakdown of the exhibition. Please pass this manual to your contractors if required. Carpet and shell Please note that the venue is fully carpeted (mid-grey tiles) and this needs to be taken into account. Basic shell walls are white melamine. Only double sided mesh tape may be used to apply items to the shell wall. This will be available on-site from Lion Exhibitions and bpma Show Management. Exclusive Furniture Contractor Lion Exhibitions / 3rd Element are the approved furnishings contractor for the show. No other company can supply a furniture hire service to the show. Health, Safety and Risks The bpma takes Health & Safety very seriously. All stands regardless of size or nature of ownership must submit a satisfactory risk assessment and health and safety declaration plus supply a copy of their public liability insurance and complete the compliance form. Without exception due to Health & Safety Regulations any person entering the halls, loading or associated areas during build-up before 2.00 pm on September 13th MUST WEAR a Hi-Viz vest. Access will not be permitted without a vest as a top garment. Please advise all personnel & contractors. Vests can be purchased at www.hivis.net 6 SECTION A – LET’S GET STARTED ACCESS TIMES Access Times Exhibitors and contractors can gain access to the exhibition halls as follows: Build-up 13th September 2016 Space Only contractors - by appointment only 8.00am - 2.00pm All contractors and exhibitors including shell scheme 2.00pm - 10.00pm Show Period 14th September 2016 Exhibitor Access 7.00am - 9.00am Show open 9.30am - 5.00pm Breakdown 14th September 2016 5.30pm* - 10.30pm Any changes or updates to these times will be advised accordingly. *Breakdown will commence only once all visitors have left the halls. Strictly no earlier breakdown. Additional: The bpma Education Day 2016 – 9.00am – 5.30pm 13th September at Whittlebury Hall The bpma Annual Awards Dinner 2016 – 7.30pm for 8.00pm 14th September at Whittlebury Hall 7 SECTION A – LET’S GET STARTED EXHIBITOR CHECKLIST Compulsory Deadline Exhibitor Insurance Details 6th July Shell Scheme Name Board Update 3rd August Show Guide Entry 3rd August Health & Safety Declaration 6th July Risk Assessment 6th July Method Statement 6th July Stand Plan 6th July Optional Deadline Shell Scheme Extras 26th August Enhanced Shell Scheme 26th August Furniture 26th August Electrics and Lighting 26th August Lead Recording Devices 26th August Award Dinner Tickets ASAP Hotel Booking ASAP Education Day Tickets ASAP Exhibitors are entitles to 1 free ticket, and any other additional tickets at £49+VAT. Please contact Serena Ford. Email: serena@bpma.co.uk for more details ASAP 8 Completed Completed SECTION B – NEED TO KNOW Access Equipment All access equipment shall be used in accordance with manufacturer’s instructions and recommendations. The SWL of access equipment shall be permanently displayed on the equipment. It is the responsibility of the operator of the equipment to ensure that the carried weight does not exceed the SWL. Equipment covered includes but is exclusively lifting tables, scissor lifts, cherry pickers, scaffold towers, and mobile elevated work platforms (MEWPS). Special attention should be paid to the correct assembly and stability of ladders and other static forms of access equipment, including the use of outriggers where fitted. Operators of mobile elevated work platforms (MEWPS) for use in rigging related operations are required to be in possession of a current valid certificate of Training Achievement and Competency of Operations. Standing directly on forks, attachments or pallets not intended for such applications is strictly forbidden. Any accidents involving access equipment used for rigging purposes shall be reported to the venue immediately. Truss/caving ladders to access flown truss structures must be used in conjunction with inertia- type fall arrestors. If it is necessary for an operative to leave a MEWP at high level, he/she must identify a secure point of anchorage for the safety harness lanyard. The lanyard shall be secured before leaving the platform. When returning to the platform, the operative must ensure the lanyard remains in position until the transfer to the carriage has been completed. Correct PPE equipment must be worn at all times. Head protection and safety harnesses attached to the equipment with a lanyard. All equipment must be marked with the name of the company using it. Operators licences must be provided for inspection prior to commencement of use. 9 SECTION B – NEED TO KNOW Access Times Exhibitors and contractors can gain access to the exhibition halls as follows: Build-up 13th September 2016 Space Only contractors - by appointment only 8.00am - 2.00pm All contractors and exhibitors including shell scheme 2.00pm - 10.00pm Show Period 14th September 2016 Exhibitor Access 7.00am - 9.00am Show open 9.30am - 5.00pm Breakdown 14th September 2016 5.30pm* - 10.30pm Any changes or updates to these times will be advised accordingly. *Breakdown will commence only once all visitors have left the halls. Strictly no earlier breakdown. Additional: The bpma Education Day 2016 – 9.00am – 5.30pm 13th September at Whittlebury Hall The bpma Annual Awards Dinner 2016 – 7.30pm for 8.00pm 14th September at Whittlebury Hall Accidents For dealing with injury, first aid and hospital see First Aid. The requirements of RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995) must be complied with. Any accidents / incidents or work related illness must be reported and should be recorded in the Accident Book, which will be kept by the Organiser. If a notifiable accident or dangerous occurrence is reported, a completed form F2508 shall be sent to the Environmental Health Department (or the Health and Safety Executive, where applicable). These shall also be reported to The Wing event manager at the earliest opportunity. 10 SECTION B – NEED TO KNOW Accommodation Please see Hotels. Advertising, Marketing and Sponsorship See Marketing, Sponsorship and Venue Branding for Exhibitors. Airships, Blimps and Balloons The use of airships, blimps and balloons within the venue is strictly regulated. Applications for permission to use them must be submitted to the organiser in writing, together with a risk assessment, at least 28 days prior to the event. Alcohol and Drugs Strictly no consumption of alcohol on site or elsewhere during build-up and breakdown. Anyone believed to have consumed alcohol, taken illegal drugs or been involved in substance misuse on or off the premises will be asked to leave immediately. Allergen Advice See also Food and Drink. Animals Written requests must be submitted at least two months prior to the show. Audio Visual Services For all your AV hire needs, bpma have appointed Lion Exhibition Services as their recommended Audio Visual Hire partner. For all enquiries please order by email from Lion Exhibitions aeh66@live.co.uk in the first instance. Balloons Balloons filled with compressed air must be securely tethered and can only be filled in the exhibition halls outside of the show period. A risk assessment will be required. Exhibitors may be responsible for the recovery cost of escaped balloons. Please also refer to Compressed Gas for Helium filled balloons. 11 SECTION B – NEED TO KNOW Banners – hanging Hanging banners are a very cost effective way of gaining notice at the exhibition and banners can be ordered through bmpa. Free issue banners can be hung but will incur a rigging charge. Please contact bpma for details or refer to the section about banners in the linked Marketing, Advertising and Sponsorship document. Banners pull-up / pop-up / other Banners displayed must be enclosed totally within an exhibitors stand and must not encroach into aisles or other areas. There are marketing opportunities available if you wish to display banners off-stand, see Marketing, Advertising and Sponsorship. Breakdown All stands will remain open and fully manned until the show is closed and all visitors have left the hall. Strictly no earlier breakdown of stand or any exhibits there-on for Health & Safety reasons and out of respect to the visitors. Car Parking Is free and plentiful and adjacent to the Halls. Please follow instructions from Marshals at all times and observe the on-site speed limits. No passes or tickets are required. Disabled or privilege parking will be made available on request – please contact Gordon Glenister to arrange. Carpet The Exhibition Hall aisles are carpeted in mid-grey tiles and the shell stands are carpeted in light grey tiles. It is not permitted to lay carpet directly on top of carpet. For alternative carpet colours or for alternative flooring please ensure orders are placed through the official furniture contractor Lion Exhibitions. The only approved floor tapes for use in the Exhibition Hall are Sellotape Double Grip 4415 and Stikatak B7 Exhibition Tape. Catering See Food and Drink. 12 SECTION B – NEED TO KNOW Characters and Costume Staff See Distribution of Publicity Material. Children Children under 16 are not allowed in the halls during build-up and breakdown, or indeed to the exhibition. Cleaning and Rubbish Removal Silverstone contractors will be responsible for the cleaning of stands that are not raised or blocked in any way and gangways. Please note that anything left in the gangways will be considered as rubbish and disposed of accordingly. At the end of the show any wooden items such as plinths have to be removed and must be taken away with you. A disposal charge will be passed on should any items be left at the venue. Bins and skips are located just outside the loading ramp doors. Clear Aisle Policy All outer aisles and those leading directly to fire exits are designated fire aisle and must be kept clear at all times. These will be marked by signs or hazard tape. Collections See Deliveries to the show and Collections. Completion of Stands and Exhibits All stands and exhibits must be complete and ready for the exhibition 30 minutes prior to the show period, so 9am on the 14th September. At this time any items in the aisle and any boxes or loose materials on the stand floor as well as any rubbish shall have been removed and the stand will be manned. 13 SECTION B – NEED TO KNOW Complex Structures A complex structure is any form of construction of any height, which may require input from a structural engineer. If a stand is not constructed from ‘shell scheme’, it is the responsibility of the stand designer to determine whether the construction is complex or not. Examples of complex structures: • Any structure, regardless of its height, which requires structural calculations • Multi-storey stands • Any part of a stand or exhibit which exceeds four metres in height • Suspended structures (does not include banners) e.g. lighting rigs • Sound/lighting towers • Temporary tiered seating (refer to Temporary Demountable Structures section) • Platforms and stages over 0.6m in height and all platforms and stages for public use (not including stand floor flats and platforms) The venue reserves the right to deem a structure 'complex' where this has not correctly been determined by the designer. Compressed Gas Details of any proposed use of compressed gas must be submitted to the organiser no later than 6 weeks prior to tenancy and must include the gases or liquids proposed, and sizes of cylinders or vessels with their working pressures. No compressed gas or Liquefied Petroleum Gas (LPG) shall be used within the venue without the prior written consent of the venue. For further information contact Serena Ford, Email: serena@bpma.co.uk Tel: 02038757942 Construction Materials See Materials. Contractors Passes / Contractor Access Contractors are required to wear passes at all times during build-up and breakdown. These will be issued by security upon arrival at The Wing. Contractors passes are not valid for the show open period and no contractors will be allowed access to the Halls until 30 minutes after the show closes and visitors have left or at such time indicated by the show Health & Safety Manager. 14 SECTION B – NEED TO KNOW Cookery – including chocolate fountains If you are thinking about a cookery demonstration or feature for your stand, please contact Serena Ford, Email: serena@bpma.co.uk Tel: 02038757942 to discuss. Cooking No kettles, pots, pans, stoves of any kind may be used during build-up, breakdown or during the show open period in any of the Halls or ancillary areas by exhibitors, contractors or others. COSHH – Controlled Substances See Hazardous Substances. Damage and Loss See Insurance. Damage to the fabric of the building Please remember, you the exhibitor remain responsible for making good any damage caused to the fabric of the building by you, your contractors or your staff. This will include any paint damage/spillages / onto the venue carpet. The venue will pass on any repair costs for any damage caused. In your own interest, you should satisfy yourself as to the condition of your stand area before the building of your stand commences and after its clearance. Please note that no materials may be fixed in any way directly to the building walls. Deliveries and Trolleys on Show Floor For safety reasons and out of respect to the visitors, no heavy deliveries will be allowed into the exhibition during the show period. No trolleys, skips, trucks or sack barrows of any kind will be allowed into the exhibition during the show period. bpma will have trolleys and barrows available for exhibitor use during build-up and breakdown. 15 SECTION B – NEED TO KNOW Deliveries to the Show and Collections If you are expecting deliveries by courier please ensure you label all packages clearly with The bpma Show, your stand name and stand number. If a transport company is delivering them for you, please arrange for a representative to be on your stand to accept your delivery, as Organisers will be unable to accept deliveries on your behalf. Packages delivered prior to the event may need to be collected from the Silverstone registration area which is quite a distance. No large deliveries/ direct to hall deliveries will be accepted outside the build-up period. My Name My stand number here The bpma Show Hall 1 OR 2 (please state which) The Wing Centre Silverstone Circuit Towcester Northamptonshire NN12 8TN If you are expecting a large delivery to the loading bay, please pre-book with the operations staff and make arrangements for fork lift or pallet trucks to ensure availability. bpma cannot accept any responsibility of any kind whatsoever for any deliveries or collections to and from the exhibition venue. Collections by transport companies or courier needs to be during the breakdown period only. No collections will be allowed during the show and any collections arranged after the end of the bpma tenancy at Silverstone will be at own risk. Disability See Equality. 16 SECTION B – NEED TO KNOW Distribution of Publicity Material Including characters and costume actors, roaming rights and walkers. Publicity materials can only be distributed from an exhibitor’s own stand. No leafleting of other stands, catering areas or in the aisles without written permission from the organiser. Characters, actors, walkers and others shall also be confined to the stand. Such activities must also be included in the Risk Assessment. Roaming and Distribution rights are available from the Marketing and Sponsorship document. Please contact Gordon Glenister. e-cigarettes Smoking, including that of electronic cigarettes, is only permitted in designated smoking areas, as defined by the venue at any time. Electrical Installation and Testing bpma has appointed Lion Exhibitions as their exclusive electrical and lighting contractor for mains supply, and shell scheme. A discounted package of spots and socket is available for direct order via the bpma. Price - £130 includes 2 standard spotlights and an electrical socket. To order this discounted package email serena@bpma.co.uk. Any additional electrical items can be ordered via the form at the end of this manual. Any initial enquiries, please contact Tony Holden, Lion Exhibitions Email: aeh66@live.co.uk. If no electrical plan is submitted, we shall site sockets and lights as we feel best. Enhanced Shell Scheme Stand Options and Graphics Optional packages for shell scheme can be ordered at time of booking or added at a later date when choosing from the exhibitor manual. Please see pages 46 - 50 in this manual. Contact Tony Holden, Lion Exhibitions Email: aeh66@live.co.uk 17 SECTION B – NEED TO KNOW Equality / Disability The Wing Centre has been designed to ensure there are good facilities for people with disabilities. The front of the building is level to ground, enabling easy access and there are disabled toilets and lifts to all floors. Vehicles can drop of right outside the front doors and there is plenty of parking immediately adjacent to the exhibition entrance. Exhibitors should be encouraged to design their stands without platforms, where practicable, and they must incorporate a ramp into any platform so that customers can be served on the stand and not from the gangway. Where multi-levels are used without ramped access, customers must be offered the same service at ground level. Exhibitor Badges and Registration Exhibitor badges must be worn at all times during the show period to gain access to the show and during the build-up and breakdown periods as well. Badges ordered prior to the 1st of September will be mailed in a single batch to the primary registrant. Later orders and additional badges can be collected from the show registration desk from 2pm on 13th September. Exhibitor badges are for use by exhibiting companies for their stand staff and for no one else. Badges may not be passed to unauthorised individuals / companies or anyone other than the person identified by the badge. Any abuse of may lead to that person or company being asked to leave the exhibition or build. To register for badges please follow this link: http://www.eventdata.co.uk/Exhibitor/BPMA.aspx 18 SECTION B – NEED TO KNOW EXHIBITOR WARNING All exhibitors participating in The bpma Show 2016 should read the following statement Fairguide.com/Construct Data Verlag and Expo Guide are in no way connected with the bpma, any of its printed material, the bpma and associated websites or any other bpma products or services. bpma does not endorse or support “Fair Guide” or “Expo Guide”. Fairguide.com/Construct Data Verlag is an Austrian-based organisation that regularly publicises services to exhibitors at events, primarily in Europe. This company is targeting the publishing community for entries in a ‘fair catalogue’ using on this occasion The bpma Show. bpma would like to bring to your attention that it is in no way connected to this company or to its products. The company use a form which resembles an organiser’s free catalogue listing service, inviting exhibitors to sign and return the form for an entry in an on-line directory which contracts the purchaser into the three-year, non-retractable agreement. In February 2007, the lawsuit by the Austrian authorities against Construct Data came to a successful conclusion and Construct Data agreed not only to cease the mailing of misleading contracts to the EU, Switzerland and EWR (affiliate states of the EU such as Liechtenstein) but also to cancel their demands for money against all companies who signed in error and dispute the contracts. Another, more recent, example of third parties contacting exhibitors for entries into show guides is “Expo-Guide” based in Mexico. Again, like Construct Data they are using misleading forms containing our company and brand names and demanding monies from those who sign in error. Information and guidance on dealing with Expo-Guide can also be found on the AEO website, who are co-ordinating a campaign against such scams, are recommending that people who have been misled complain to the Mexican authorities. For further information, please follow this link to the Association of Event Organisers’ website, http://www.aeo.org.uk/expoguide EHM (Exhibitors House Management) Accommodation – London, Convention Expo Travel, EHS Housing, Global Housing Management (GHM) and others. We have also been made aware of fraudulent hotel booking companies who are contacting exhibitors and claiming to be either a preferred supplier or, in some cases, working for the bpma itself. bpma’s official hotel agent is The Hotel Service by Brief2Event. We strongly recommend you do not respond to these companies or supply them with any information. 19 SECTION B – NEED TO KNOW Filming Please see Photography and Filming. Fire Safety EMERGENCY ACTION PLAN – Silverstone Wing Centre - The bpma Show ASSEMBLY POINT • These are located to the rear of the Wing car park – see signage ACTION ON DISCOVERY OF FIRE • Sound the alarm using the nearest fire alarm call point • Leave the building by the nearest fire exit and close any doors on the way out • Do not re-enter the building until told that it’s safe to do so • Report to the assembly point • Contact your Event Manager and advise them of the location and details of activation • Only attempt to tackle small fires if confident to do so • Do not put yourself at risk ACTION ON HEARING ALARM • Leave the building by the nearest exit and close any doors on the way out • Do not re-enter the building until told that it’s safe to do so • Report to the assembly point VISITORS • Ensure all your visitors and contractors are taken to the assembly point • Assist any disabled persons with their evacuation as necessary • Inform your Event Manager if anyone is unaccounted for 20 SECTION B – NEED TO KNOW First Aid and Medical Cover / Accidents bpma will have a comprehensive First Aid kit, which will be located within the Organisers Office, and clearly marked as such during the whole tenancy period. A qualified organiser first aider will be also at all times during the tenancy period. Silverstone Circuits has its own First Aid provisions but first call should be to the show organisers. All organisers staff will be made aware of the medical provisions in place, their location and contact telephone numbers in the event of a medical emergency. The closest acute hospital to Silverstone Circuit with an operational A&E Unit is 12 miles away: Northampton General Hospital, Cliftonville, Northampton NN1 5BD Tel: 01604 634700 ACCIDENT/INCIDENT REPORTING Any accidents / incidents or work related illness must be reported and should be recorded in the Accident Book, which will be kept by the Organiser. If a notifiable accident or dangerous occurrence is reported, a completed form F2508 shall be sent to the Environmental Health Department (or the Health and Safety Executive, where applicable). These shall also be reported to The Wing event manager at the earliest opportunity. Free Build Stands See Space Only / Free Build. Freight Forwarding See Transport, Logistics and Courier Service. Floor Coverings See Carpet. 21 SECTION B – NEED TO KNOW Food and Drink All matters referring to catering, sampling, licensing, alcohol etc. are dealt with here. ALLERGEN ADVICE – IMPORTANT INFORMATION FOR ALL EXHIBITORS EU Food Information for Consumers Regulation 1169/2011 came into force on 13 December 2014. This legislation brought in a mandatory requirement for businesses to provide accurate allergy information for unpackaged (loose) food. This information must be readily available and provided in the form of a sign or label directly next to the loose product. It will not be sufficient for exhibitors to simply declare they do not know whether a food contains any of the 14 allergens listed under the regulation. This will include any samples of food, catered products such as cakes, biscuits, mints / sweets / crisps / nuts and other items given out or passed to others from exhibition stands. In dealing with enquiries from customers regarding the content of food that may be related to allergies, as some food allergies e.g. nuts, can be life threatening, it is therefore very important and a legal requirement that accurate information is given. HOSPITALITY CATERING The venue’s hospitality catering partner offers a full hospitality service in private rooms and must be used to supply any alcohol and/or hospitality that is required on exhibition stands, unless specifically agreed by the venue. Exhibitors must additionally satisfy all food safety and health & safety requirements and supply the name of a nominated, authorised person. If exhibitors wish to provide visitors to their stand with hospitality catering of any kind, they are required to obtain the food and drink from the venue’s hospitality catering partner. Exhibitors are not permitted to bring their own food and drink on to their stands. If, in the opinion of the catering partner, an exhibitor contravenes the above and provides a significant level of hospitality catering from its stand, the catering partner reserves the right to charge a corkage or concession fee. Under normal circumstances, the venue will not permit any other caterers to provide corporate hospitality. However, if a bona fide catering company is exhibiting at an event, permission may be granted for them to provide their own hospitality, subject to the payment of a concession fee and the details of the Personal Licence holder’s licence. If this situation arises, it should be discussed with the venue during event licence negotiations. SAMPLING Any proposed sampling activity must be requested in writing via the agreement to the organiser in advance. All samples must be offered free of charge (FOC) to visitors. Where any samples are sold it will be deemed a retail activity and may be subject to a concession fee. Should a sponsor or exhibitor wish to distribute/issue items as samples greater than the regulation size, they should arrange this with the venue, through their organiser. An over-sized sampling fee may be applied in such instances. 22 SECTION B – NEED TO KNOW Food and Drink - continued DRINK SAMPLING The acceptable sampling sizes for drinks are as follows: • Soft and Hot Drinks - 50ml (1.75 fl oz) • Beers/Ciders or similar - 50ml (1.75 fl oz) • Wine/Fortified wines/Champagne/Alcopops and similar - 25ml (0.9 fl oz) • Spirits and similar - 5ml (0.18 fl oz) Any proposed drink-sampling activity must be notified to the venue for approval no later than 28 days prior to the start of the event licence period. Where drinks are offered as samples within the exhibitor’s stand, and this could be construed as or deemed to be hospitality, a contract buy-out fee may be applied by the venue. In compliance with current legislation both the sale and supply of alcohol must be licensed under The Licensing Act (2003) (Scottish Licensing Act, 2005), therefore, sampling is also a licensable activity. The measures of some alcoholic drinks are prescribed under the legislation The Weights & Measures (Specified Quantities) (Unwrapped Bread & Intoxicating Liquor) Order 2011 and compliance with these is therefore mandatory. For the purposes of clarity, Champagne / sparkling wines are considered as still wines for the purposes of interpreting this legislation, unless specified differently under Venue Specific Rules. Any stands who wish to sell or supply alcohol (except that provided by the official caterers), whether for on-site or off-site consumption, must follow the above requirements and supply the name of a Personal Licence holder, together with a copy of their licence to the organiser. Personal Licences (PL) are applicable in the jurisdictions they are granted in; therefore, PL’s granted in England & Wales are only applicable in England & Wales, PL’s granted in Scotland are only applicable in Scotland, and PL’s granted in Northern Ireland are only applicable in Northern Ireland. Personal Licences can only be granted to residents of the separate jurisdictions. Visiting exhibitors from outside of the UK wishing to sell or supply alcohol within the venue are required to be authorised under a UK personal licence and to adhere to UK legislation. 23 SECTION B – NEED TO KNOW Food and Drink - continued FOOD SAMPLING The acceptable sampling sizes for food samples are as follows: • Bite-sized portions • Individually wrapped items (for off-site consumption only) Sampling must be carried out in such a way that customers do not touch food that other people will eat, in order to minimise the risk of cross-contamination. The guidance below should be followed: • Food should be placed to be sampled where the exhibitor can see it and therefore supervise customers • Samples should be clearly segregated from other stock • It is recommended that samples be offered to customers from plates or small bowls • If food items are being used to take samples of food from dishes/bowls e.g. using a breadstick to sample a sauce, only items that will not break off into the sample must be used (to prevent customers putting fingers into the food to retrieve broken pieces) • Large bowls or mounds of food for sampling should be avoided, as this increases the risk of people putting fingers into the food • Customers should not be allowed to ‘double dip’ sampling sticks/spoons/food items • Bowls, dishes or plates should not be topped up unless they have been properly cleaned before being replenished • Customers should be directed as to where to place any discarded items, such as stones, from food or sampling sticks/utensils • Samples must not be offered from the blades of knives • Where hot drinks are to be sampled, their cups must be fitted with close-fitting secure lids, otherwise the samples must be consumed within the exhibitors stand. A risk assessment should be carried out for such practice Floral Hire/ Displays For all your exhibition floral needs bpma recommend Penny Johnson Flowers Tel: 01675 463167 Click here for website to buy online and contact Furniture and Furniture Hire Exclusive Furniture Contractor. Lion Exhibitions / 3rd Element are the approved furnishings contractor for the show. No other company can supply a furniture hire service to the show. Exhibitors are welcome to bring their own furniture to the exhibition. Please see the form in Section C to order. 24 SECTION B – NEED TO KNOW Gas See Compressed Gas, also Hazardous Substances. General Site Rules • All staff, contractors and drivers must follow instructions given by the traffic marshalling & security personnel. • The maximum speed limit is 5 mph on the service road car parking and loading bay areas. • Be aware of pedestrians, fork lift trucks and other moving vehicles at all times. • No parking is allowed on paths, pedestrian walkways, yellow lined or hatched areas or in front of fire exit doors. • Fork lift trucks, cherry pickers and lift vehicles must only be operated by personnel who have received appropriate training and are licenced. Documents must be available for inspection. • Use of hand held mobile phones and ear phones /buds and playing of music whilst driving any vehicle is strictly forbidden. • Aisles, gangways, fire exit routes and doorways must be kept free from obstruction at all times. • Smoking, including e-cigarettes, is only permitted in the designated smoking areas. • CCTV is in operation in this area. • As already mentioned Hi-Viz vests / jacket must be worn during build-up. Goody Bags See Marketing, Sponsorship and Venue Branding for Exhibitors. Hazardous Substances Any exhibit, process or feature that is likely to generate and/or emit gases, vapours, liquids, fumes or dusts into the venue must not be used without written approval from the venue, and must not present any hazard to health. The HSE COSHH Essentials website provides useful guidance at www.coshh-essentials.org.uk For further information contact Serena Ford, Email: serena@bpma.co.uk Tel: 02038757942 25 SECTION B – NEED TO KNOW Health and Safety All exhibitors must comply with the Health and Safety at Work Act 1974, and any regulations made thereunder. Exhibiting companies must complete and return the Health and Safety Declaration by 6th July 2016 Companies that fail to complete and return the Health and Safety Declaration by this deadline, will NOT be allowed access to the venue. The bpma in cooperation with Silverstone Circuits is committed to operating the show in compliance with all the relevant legislation and guidelines covering Health and Safety at Work and it is a requirement of bpma that all exhibitors, contractors and visitors comply with the law and the regulations of the venue at all times. Copies of the legislation can be downloaded from www.hse.gov.uk bpma takes the issue of Health & Safety very seriously and anyone infringing any relevant legislation and/or any venue regulations will be asked to desist forthwith and for serious and continuing breaches may be banned from the premises. Please note that no exhibitor may commence stand building/dressing until the Health & Safety Declaration form has been returned and the Risk Assessment, Insurance documents and any required Method Statement and Plans have been assessed and approved. As an exhibitor or contractor, you hold an obligation to ensure the safety of everyone associated with your event or exhibition stand and those persons who may be affected by your activities. All full, part-time, contractors and temporary staff must: • Be aware of the significant hazards they may face when carrying out tasks and of any control measures that the exhibitor implements to reduce risks to the lowest level reasonably practicable. • Observe safety regulations and signs at all times. • Be aware of the emergency procedures relevant to their place of work. • Wear the appropriate safety equipment and use appropriate safety devices as and when required to do so. • Report all accidents and dangerous occurrences to their supervisor and the Health and Safety Officers for the venue or their appointed representative. • Take reasonable care for the health and safety of themselves and of others who may be affected by their acts or omissions. • Co-operate with any duty or requirement imposed by the venue when acting under the requirements of Health, Safety or Environmental legislation. • Not intentionally or recklessly interfere with or misuse anything provided in the interests of health, safety or welfare. • Immediately report any serious shortcomings that may affect the health, safety and welfare of their job to their supervisor and the Health and Safety Officers for the venue or their appointed representative. 26 SECTION B – NEED TO KNOW Height Exhibitors wishing to build or fit anything above 2.5m or that extends above this height MUST check with the organiser for approval. Hi-Viz See Personal Protection Equipment (PPE). Hospital See First Aid Hospitality Catering See Food and Drink Hospitality and Meetings If you are interested in hiring a meeting space or providing private hospitality during the course of the show, please contact Gordon Glenister, Director General Tel: 02038757942 Email: gordon@bpma.co.uk directly to discuss. Hotel Booking bpma have a specially agreed limited allocation of rooms at the nearby Whittlebury Hall Hotel (10 minutes by car). Whittlebury Hall is also the venue for the Awards Dinner and Education Day. If you would like to book for Monday 12th, Tuesday 13th, Wednesday 14th September please contact Serena Ford Tel: 02038757942 Email: serena@bpma.co.uk Alternative local accommodation can be booked at best rate and with peace of mind via our preferred housing specialist The Hotel Team. Please follow this link: http://thebpmashow.co.uk/accommodation Ice Sculptures If you are thinking about an Ice Sculpture for your stand, please contact Serena Ford, Email: serena@bpma.co.uk Tel: 02038757942. 27 SECTION B – NEED TO KNOW Insurance Each exhibitor is responsible for the security of their own stand, samples, exhibits, and for their own appropriate insurance cover for build-up/breakdown days in addition to the exhibition open days. It is a contractual requirement that each stand has insurance cover in place and you must provide evidence of this prior to the event. Whilst every reasonable precaution is taken, the organisers of the exhibition cannot accept responsibility for damage to stands or loss / damage of any property on any stand or anywhere else in the event, or in any course of its delivery or removal from the building from any cause whatsoever. The organisers are not responsible for any loss sustained by exhibitors from fire, theft, damage or for personal injury or loss to or by any person employed by the exhibitor or third parties. What to do if you have existing insurance cover: Please provide a copy of your existing Employers and Public Liability (minimum £2 million) policies and those of any contractor to: Serena Ford, Email: serena@bpma.co.uk What to do if you do not have cover: bpma recommends Hiscox for exhibition insurance services. https://www.hiscox.co.uk/events/exhibitors For • Public Liability (compulsory £2 million minimum) • Employers Liability (compulsory) • Cancellation and Abandonment • Property Damage It is incumbent upon you to ensure that the cover arranged is adequate for your purposes and if any additional cover is required. 28 SECTION B – NEED TO KNOW Internet Free wireless internet is available throughout the venue. However, the signal strength cannot be assured. If you are planning demonstrations, on-line presentations or considerable usage for company management purposes, we recommend that you order fixed internet access which can also be arranged via a variety of options. Please place your order prior to the event, as this service will not be available to order on site. Wired connections are £98 each plus VAT. Contact Grace Hately, Events Manager Email: grace.hately@silverstone.co.uk Phone: 01327 320339 Lead Recording – Visitor Data Capture At the press of a button, record the details of potential customers visiting your stand. Capture all registration data including email addresses. Show Data Systems provides lead recording services to enable the quick, paper free capture of visitor details. Visitors attending the event have barcodes relating to their contact details. Recording the visitor's barcode, exhibitors are able to build and qualify a list of leads. The key benefits to exhibitors are: • Saves time and effort capturing basic visitor information • Creates more time to talk with visitors • Ability to qualify or categorise leads • Creates professional impression on visitors • Enables quicker follow-up of potential leads • Manage lead generation and follow up in a way that suits • Improves ROI in the event Further information is available elsewhere in this manual on page 45. To order or enquire about scanners: http://www.eventdata.co.uk/Scanners/BPMA.aspx 29 SECTION B – NEED TO KNOW Lion Exhibitions Lion Exhibitions are the appointed main contractor for The bpma Show for • Shell Scheme • Shell Scheme Extras • Enhanced Shell Features • Furniture • Graphics • Electrical Power and Lighting • Floor Coverings and Carpet Any enquires for any of the above should in the first instance be directed to the show organiser who may then refer your enquiry on for prompt and efficient handling. Contact Tony Holden, Lion Exhibitions Email: aeh66@live.co.uk Lifting Fork lift and pallet trucks are available by arrangement with organisers only, please contact Serena Ford, Email: serena@bpma.co.uk Tel: 02038757942 Lifting Equipment Lifting equipment includes fork lift trucks, Genie hoists and winches, chain blocks and chain hoists and all associated tackle, including shackles, wire rope, slings, rings and harnesses and all safety attachments. All persons using such equipment shall be competent to do so and shall have undertaken an assessment to select the appropriate equipment to be used. All equipment will be visibly marked as having been inspected and tested within the previous 6 months. Only official contractors appointed to an event may operate lifting equipment within the venue. Local Area Information – Services, Shops, Restaurants etc. Please find below a link to useful local service that includes shops, restaurants, dry cleaners, printers and copy shops, DIY stores and many more. Please click here Logo Please make sure we have a Hi-Res copy of your company logo for use in the show guide, Product Media Magazine and other marketing media. Vectored EPS preferred. Alternatively a JPG file with a minimum resolution of 300dpi can be supplied. Low resolution or web images cannot be used. 30 SECTION B – NEED TO KNOW Maintenance and Repair No maintenance or repair work should be carried out to the stand, fittings or exhibits during the show open period. Emergency situations should be immediately reported to the organiser for advice. Manning of Stands To comply with Health & Safety regulations and out of respect for the visitors, stands must be staffed at all times during the show period. Manual Handling Please ensure all staff and contractors you employ have been trained in correct manual handling techniques. Manual handling relates to the moving of items either by lifting, lowering, carrying, pushing or pulling. The weight of the item is an important factor, but many other factors can create a risk of injury, for example the number of times you have to pick up or carry an item, the distance you are carrying it, where you are picking it up from or putting it down (picking it up from the floor, putting it on a shelf above shoulder level) and any twisting, bending stretching or other awkward posture you may adopt while doing a task. For further information on manual handling please click here Materials Any materials other than exhibits will constitute part of that stand build and will be subject to the following regulations: Exhibitors must understand fire and emergency procedures. Under no circumstances may exhibits be allowed to encroach into the gangways. Exhibits must be kept on the stand at all times. Excess stock/literature/packaging must not be stored on, around or behind the stands. All materials used in the construction of stands, features and displays, including signs and fascia’s, shall be: • Of a suitable nature and quality for the purposes and conditions of their intended use • Adequately prepared and fixed in order adequately to perform the functions for which they are designed • Non-combustible, inherently non-flammable or durably flameproof in accordance with BS476-Part 7 • Water-based, where applicable, e.g. adhesives, paint and fillers 31 SECTION B – NEED TO KNOW Materials - continued British Standards are the minimum acceptable standards for construction materials. Suitable samples of materials may be submitted to the venue for approval. Materials may be tested on-site to ensure that they comply. DECORATIVE MATERIALS Decorative materials used for stand dressing must be flame proofed or purchased already treated by use of the appropriate chemical. Untreated wallpaper and similar thin surface finishes, not exceeding 1mm in thickness, may be accepted, provided they are firmly fixed. Artificial plants and flowers are combustible and give off toxic fumes. Therefore, they must not be used for stand dressing. Silk-type flowers are acceptable, providing they are fireproof or have been treated and marked as such. FABRICS, DRAPES, CURTAINS AND HANGINGS Drapes, curtains, hangings etc. must be inherently or durably flame-proofed. Otherwise they may be treated with a proprietary flame retardant. Test certificates must be available for inspection for any materials intended to be used. Fabrics used for interior stand decoration must be fixed taut and/or in tight pleats (not loosely draped) to a solid backing, secured above floor level and not touching light fittings. Curtains on exit routes should hang 75mm clear of the floor, be parted in the centre and not conceal any exit signs. FLOOR COVERING All floor coverings must be secured and maintained so that they do not cause a hazard. Where the hall floor is uncarpeted, fixing of floor coverings may only be carried out using venue approved tape. The venue will only approve exhibition tape which has a low tack bottom, high tack grab top and does not leave any residue or cause any damage to the floor when removed. Other forms of fixing to the hall floor, such as cable clips, nails and bolts are generally prohibited, but may be allowed at certain venues. Please contact the relevant venue for information. In carpeted halls, floor flats or a platform must first be laid on top, before alternative floor covering is laid. NIGHT SHEETS Night sheets must be made of inherently non-flammable material or of material satisfactorily treated to render it non-flammable. They shall be stored rolled-up and firmly secured and not cause any obstruction while not in use. 32 SECTION B – NEED TO KNOW Moving Exhibits The organisers require advance notification of all exhibits with moving parts. Contact Serena Ford, Email: serena@bpma.co.uk Tel: 02038757942 to discuss. Marketing, Sponsorship and Venue Branding for Exhibitors The bpma Show will supply exhibitors with a wide range of marketing opportunities through our own comprehensive visitor marketing campaign aimed at attracting members to the show in large numbers. To make sure exhibiting at the show is as successful as possible, take advantage of the opportunities listed. Please click here for full details. PRODUCT MEDIA MAGAZINE Book a pre-show advert in Product Media Magazine and enjoy a 5% discount when you incorporate the show logo and your stand number in the advert. Please contact Gordon Glenister. EXHIBITOR VENUE BRANDING The bpma Show offers exhibitors a large number of brand projection opportunities both inside and outside The Wing. Please select your options below and contact us to proceed. Please click here for full details. KEY OPPORTUNITIES Goody Bag Insert Product or Sample / Package 10 only £400 ea Leaflet / Catalogue total of both £450 ea We are also open to suggestions! So if there is something you want to do at the show or you would like to look at creating your own opportunity, please give us a call. Gordon Glenister, Director General Tel: 01223 598488 Email: gordon@bpma.co.uk Music See Performing Rights and Noise. 33 SECTION B – NEED TO KNOW Name Board Each shell scheme exhibitor will automatically be supplied with one name board. The wording will be taken from the stand name you supplied on your exhibitor contract. Any changes to this need to be advised in writing to Serena Ford, Email: serena@bpma.co.uk by 3rd August. Night Screens For added stand security night screens can be ordered at a cost of £23.75 per linear metre. Please order by email from Lion Exhibitions aeh66@live.co.uk Noise Exhibitors using music systems, microphones, demonstrations, characters, etc., must ensure the volume is kept to a level that does not cause disturbance to other exhibitors. In case of any dispute the organisers' decision is final. Packing Cases Packing cases and boxes must not be left visible on stands, nor can they or any other article be placed or stored in gangways at any time during the build-up period, or during exhibition open hours or overnight. There are no storage facilities available on-site. PAT Testing Portable appliance testing (PAT) is the term used to describe the examination of electrical appliances and equipment to ensure they are safe to use. Any portable electrical item such as a lap top computer, charger or other lead, mains power tool etc may only be connected on stand or directly to the venue sockets if it has been PAT tested and has the appropriate test sticker or other proof of testing. This applies during the whole of tenancy. Performing Rights Licences (copyright) Any exhibitor who wishes to have any type of pre-recorded, video or live music on their stand must contact PPL/VPL/PRS to apply for the appropriate licences: PPL/VPL enquiries t: 020 7534 1000 e: info@ppluk.com w: www.ppluk.com 34 PRS enquiries t: 020 7580 5544 e: customerservice@prsformusic.com w: www.prsformusic.com SECTION B – NEED TO KNOW Personal Protection Equipment – PPE and Hi-Viz Without exception due to Health & Safety Regulations any person entering the halls, loading or associated areas during build-up before 2.00 pm on September 13th MUST WEAR a Hi-Viz vest or jacket. Access will not be permitted without a vest as a top garment. Please advise all personnel & contractors. Vests can be purchased at www.hivis.net Appropriate PPE must be worn at all times where required and inspected at least every 6 months. PPE for rigging activities must be suitable for both work positioning and fall arrest. Photography and Filming bpma has appointed an official photographer to take photos at the show and these will be made available afterwards on our web site. While exhibitors may take photographs of their own stands and the show in general, no photographers, or film makers will be allowed access to the show without special written permission from bpma. Product Demonstrations and Stand Activities See also Food and Drink. Product Media Magazine See Marketing. Public Address System The PA system at Silverstone is reserved for organiser and emergency announcements only. Power Tools See Work Tools. Rigging For all rigging enquiries please contact Serena Ford, Email: serena@bpma.co.uk Tel: 02038757942 to discuss. 35 SECTION B – NEED TO KNOW Risk Assessment All exhibitors without exception must undertake a Risk Assessment prior to the event, identifying the hazards present on site and ways in which you will then minimise and control those hazards. As an exhibitor it is your responsibility to ensure that a suitable assessment has been completed. A Risk Assessment needs to be completed, signed and returned by 6th July 2016. The simple Risk Assessment for basic shell scheme stands only is enclosed in the forms document. All stands must complete the Health and Safety Declaration Form as well. Space only exhibitors also need to complete a method statement and supply a detailed scaled stand plan. Any contractors employed by you will also need to complete documentation separately. Roaming Rights See Distribution of Publicity Material. Rubbish Removal See Cleaning. Sampling See Food and Drink and Allergen Advice. Security There is security at Silverstone Circuits 24 hours a day including CCTV. Whilst every reasonable precaution will be taken to ensure the safety and security of stands, THE ORGANISER CANNOT ACCEPT RESPONSIBILTY FOR ANY LOSS OR DAMAGE WHICH MAY OCCUR. PLEASE DO NOT LEAVE VALUABLE EQUIPMENT ON YOUR STAND WHILST IT IS UNATTENDED. Silverstone Circuits Ltd reserves the right to affect bag searches prior to entry and exit of the building. For extra security a night screen is recommended which can be fitted to most stands – please complete the shell scheme extras form in your manual. 36 SECTION B – NEED TO KNOW Shell Scheme Stands The bpma have appointed Lion Exhibitions to supply shell scheme and stand extras. Basic shell scheme stands include shell walls in white melamine on two or three sides depending on location and sale agreement and name board. The Risk Assessment form in the manual needs to be completed for simple shell scheme stands. More complex structures and any assembly by contractors will require a more detailed Risk Assessment and possibly a scaled plan and method statement. More complex shell scheme stands and those built by a contractor may require a more detailed Risk Assessment and further assessment. All complex shell and contractor built stands must be signed off by the Event Health & Safety Manager on the Stand Sign-Off form that shall be issued on site prior to the exhibitor being allowed to occupy the stand. Please see the documents in this manual to order any extras and to enhance your stand. - Shell Scheme – application of graphics and other items. IMPORTANT INFORMATION Only NB2016T brand double sided mesh tape may be used to apply items to the white Melamine shell scheme walls. This tape is available FOC (within certain limits) from the Organisers and from the Lion Exhibitions help desk. Use of any other tapes may result in a cleaning charge being applied post-show. - Shell Scheme Dimensions. Before ordering equipment and or graphics especially if outsourced please carefully check your measurements with the Octanorm Information Document on page 44. - Shell Scheme – hanging items Exhibitors plan to hang anything heavy (over 5kg) on shell scheme it is advisable to check with the Operations Manager (see contacts page for details). We ask that Exhibitors do not attach direct to the shell scheme using any type of cavity fixings such as toggle bolts. If you would like to use Velcro, please nail/staple the Velcro directly to the wall, DO NOT apply adhesive Velcro directly onto the wall panels. For safety reasons, you will not be allowed to exceed the height limits: Please find overleaf a diagram of the batten system behind each panel. In the first instance questions and enquires should be directed to Serena Ford, Email: serena@bpma.co.uk Tel: 02038757942. 37 SECTION B – NEED TO KNOW Show Plan bpma will be producing a show plan for visitors to the exhibition. If you would like to enhance your location on the plan or advertise on the show plan or indeed sponsor the whole thing, please contact Gordon Glenister, Director General Tel: 02038757942 Email: gordon@bpma.co.uk Simulators and Rides If you are thinking about having a simulator, ride or enclosed stand game (such as a ‘Grab A Grand’ Machine) on your stand, please contact Serena Ford, Email: serena@bpma.co.uk Tel: 02038757942 to discuss. Smoking Including e-cigarettes Smoking, including that of electronic cigarettes, is only permitted in designated smoking areas, as defined by the venue at any time. Sound Equipment See Noise and also Performing Rights. Space Only Stands / Free Build A Space Only stand is just that. It is a marked out empty area of flooring. As all halls are carpeted it may well be necessary to lay floor flats to protect the hall carpet. Electricity connections and main supply can be ordered through our appointed contractor Lion Exhibitions. Please note the restrictions on furniture hire elsewhere in this manual. If you are building a space only stand, in addition to the Health & Safety Declaration, company insurance documents and Risk Assessment, you will need to supply, a Method Statement and Scaled and detailed Stand Plan. Additionally, we will need to be supplied with copies of the insurance documents from your contractor. Please do not purchase parts or commence a stand build until you have received permission to build from the organisers in case of any issues or non-approval of plans. All Space Only and contractor built stands must be signed off by the Event Health & Safety Manager on the Stand Sign-Off form that shall be issued on site prior to the exhibitor being allowed to occupy the stand. If you have any questions or concerns please contact Serena Ford, Email: serena@bpma.co.uk Tel: 02038757942 to discuss. 38 SECTION B – NEED TO KNOW Special Effects All special effects require advance approval by bpma, Silverstone Circuits and possibly the local authority. In the first instance please contact Serena Ford, Email: serena@bpma.co.uk Tel: 02038757942 to discuss. Special effects include: • Firearms (as an effect) • High Power Scenic Projectors • Laser Displays • Pyrotechnics • Real Flame • Smoke Machines • Strobe Lighting • Ultraviolet Lights Sponsorship See Marketing, Sponsorship and Venue Branding for Exhibitors. Stand Catering Silverstone are currently reviewing the catering arrangements for this and we will update this guide and advise exhibitors accordingly. For further information or to express an interest in receiving information please contact Samantha Kaare, Corporate Events Team Leader Email: grace.hately@silverstone.co.uk Phone: 01327 320339 to discuss. Stand Construction Incombustible material only shall be used in the construction of display units and all materials must be flame proofed in accordance with local authority regulations. For shell stands, no structure or display provided by an exhibitor may exceed 2.4 metres to accord with the height of the shell stand. For space-only stands, no structure or display provided by an exhibitor may exceed 4 metres to accord with the height of the space-only stand. No fascia, partition, structure, board or sign may be erected which the Organisers consider will dominate, screen or obscure the view of other stands or which will exceed the allocated boundaries of a stand. Storage There is no arrangement for on-site storage. Please ensure all packaging is removed before leaving the site. Please contact the organiser if you have any questions regarding storage. Transworld. Nic Price, Head of Logistic Services Web: www.transworld.eu.com Tel: +44 (0) 20 8751 7525 Mob: +44 (0) 7920 798373 Email: nic.price@transworld.eu.com 39 SECTION B – NEED TO KNOW Stand Power Stand Power will be turned off 30 minutes after the show closes. Tasting See Food and Drink and Allergen Advice. Temporary Staff If you require staff for your stand bpma recommend Pitlane Promotion Tel: 0844 800 0071 Email: hello@pitlanepromotion.co.uk Transport, Logistics and Courier Service For preferred partner rates and quality service, bpma recommend our service partner Transworld for all your show delivery and collection needs for The bpma Show. Nic Price, Head of Logistic Services Web: www.transworld.eu.com Tel: +44 (0) 20 8751 7525 Mob: +44 (0) 7920 798373 Email: nic.price@transworld.eu.com Travel - Getting To Silverstone Travelling to Silverstone and finding The Wing Centre – maps and routes. Please follow the links below. http://www.silverstone.co.uk/visiting/ The Wing Centre is clearly signed from the main entrance and marshals shall be on hand to direct you. You can follow the blue route on the circuit plan available from the above link, or click here Nearest Rail Station to Silverstone The nearest train station to Silverstone is Wolverton Rail Station. Wolverton Station is 10.3 miles away from Silverstone and offers direct train services to London Euston, Birmingham New Street and Northampton Rail Stations. If it is more convenient, visitors could also get a train to Banbury, Milton Keynes or Northampton instead of Wolverton. All of these train stations are less than 13 miles away from the race track. 40 SECTION B – NEED TO KNOW Travel - GettingTo Silverstone - continued Taxis are readily available at all rail stations. For train times please click here For all other transport enquires please contact Gordon Glenister, Director General Tel: 02038757942 Email: gordon@bpma.co.uk VIP Visitors No buyer/VIP information and details will be provided. VAT / Prices All prices mentioned in the manual are nett of VAT. Vehicles in the Hall Exhibitors must advise bpma at least two months in advance if intending to display a vehicle on their stand in order to gain consent and complete documentation. Velcro - See Shell Scheme Application. Visitor List Each exhibiting company will be emailed the names and addresses of delegates post-show once data protection opt outs have been removed. To comply with Data Protection Law this list will not include email addresses as no direct permission has been gained for third party use. Walkers - See Distribution of Publicity Material. Wastage It is not permitted for any exhibitor or contractor to leave any unwanted displays or material of any kind when leaving site at the end of build-up or breakdown. Any costs incurred by bpma in the removal and disposal of items left on site will be recharged to the exhibitor. Water Features Please contact the Organiser if you are planning any kind of water feature on your stand. WIFI Access - See Internet. 41 SECTION B – NEED TO KNOW Work Tools including Power Tools All tools being used in the construction of stands shall be fit for purpose. Where electrically operated they shall be visibly marked as inspected and tested within the previous 12 months. Woodworking machinery shall be used with due consideration for the affect on others nearby (noise and dust). Gangways are not to be turned into makeshift ‘work-shops’. The use of routers is not appropriate due to the release of harmful dust in the process. Working at Height Where work at height is necessary, a risk assessment must be carried out to identify the appropriate means of access, e.g. step ladders, zarges, mobile tower scaffold or powered access equipment. The contractor, stand holder is responsible for ensuring that suitable equipment is used. See also Access Equipment. Working Machinery Machinery, engines and similar equipment exhibited on stands are subject to the Provision and Use of Work Equipment Regulations 1998 (PUWER). • A risk assessment must be carried out in order to ensure that any equipment being demonstrated (e.g. operated as part of an exhibit) on a stand is inherently safe and does not present a hazard to the operator of the equipment, other staff or visitors at any time. • Details of all demonstration areas must be submitted to the organiser who will liaise with the venue. • Demonstration areas must be indicated on stand plans and, where necessary, must be sound proofed. • Machinery shall be electrically and mechanically disconnected, except if required for a demonstration. • Working machinery should only be demonstrated to interested parties where necessary and not used as an attraction to the stand. • Moving parts of machinery and other working equipment must be efficiently guarded to protect both the public and the operator. • All running machinery and other working equipment must be set back from the stand edge, so as not to cause a hazard to staff and to accommodate visitors. • All staff must have sufficient instruction and training to ensure that they are competent when undertaking any demonstrations. Suitable PPE should be issued. • All machines must be suitably guarded, as they would be in normal use. Where guards are removed for display purposes, the following will apply: • A strong and suitable see-through guard must be in place for the duration of the show. • Distance barriers and screens may be required to protect visitors from harm. The risk assessment will identify the type needed. 42 SECTION B – NEED TO KNOW Working Machinery - continued • Barriers may be required. • All exhibits must, where they are not sufficiently stable as free-standing models, be properly secured to the floor of the stand or other structure. • Floors on stands must be kept clear of articles or substances likely to cause persons to slip or trip. • All electrical conductors must be properly installed and adequately protected. • Exhibits must be positioned so that at no time do they protrude into gangways. • Precautions must be taken to ensure that dust particles, fumes etc. from working machinery do not discharge into areas outside the stand. • All stand personnel should acquaint themselves with how to use the appropriate firefighting equipment as identified in the risk assessment and supplied on the stand, and with the position of the nearest fire alarm location in the building. • A charge may be made by the venue for provision of additional firefighting equipment. Disclaimer The information provided in this manual has been prepared by the Organisers to assist Exhibitors in the presentation of their stand. Whilst every care has been taken to ensure that the details are correct at the time of going to print, the Organisers shall not be liable or responsible to any Exhibitor or any other person in respect of any inaccuracies or omission in the information contained herein, nor shall they be responsible or in any way concerned with any contract or agreement made by the Exhibitor with any person, firm or company who is described as the ‘recommended’ Contractor of services or those services are recommended in this Manual. E&OE. 43 SHELL SCHEME - Octanor System Information 44 The bpma Annual Awards Dinner 2016 Following The bpma Show, The bpma Annual Awards Dinner 2016 will take place on the night of the 14th September in the Brooklands Suite at Whittlebury Hall, Whittlebury, Towcester, adjacent to Silverstone. Once again the awards dinner will be the most glamorous and prestigious event of the promotional calendar. Seating priority will be on a first come first served basis. Your evening will feature a drinks reception, sumptuous three course dinner with wine included, presentation of the bpma Annual Awards before you dance the night away to our top class entertainment. Further details and booking information will be announced shortly. For ticket enquires or sponsorship details please contact: Gordon Glenister, Director General Tel: 01223 598488 Email: gordon@bpma.co.uk 45 SHOW LEAD RECORDING - VISITOR DATA CAPTURE Ensure you contact new customers speedily At the press of a button, record the details of potential customers visiting your stand Pocket sized barcode scanner for hire Simple, Slim & Cordless, Battery Powered, Mobile Barcode Reader Credit-card sized Lightweight Easy to use Accurate reading Why? To record visitors On an Exhibitor Stand or in Seminars or for Competition entries Negates the collection of business cards or scrappy bits of paper! You are exhibiting to bring your products to the notice of new and returning customers. How? Point and click Press the button and listen for the beep. Add-on features Additional Barcode sheet Code up to 40 additional barcodes to personalise your data and categorise your visitors ie: ‘send brochure’, ‘needs follow up visit’,’ interested in product A’, etc. How many? As many as you require Provide 1 for each of the team on your stand to create a competitive atmosphere! Data Format Data is taken from the visitor registration form or as supplied to us. Data is provided as an Excel Spreadsheet. When Data is emailed after the show – usually within 1 working day. Data can also be provided at the end of each day, on a USB stick or as a print-out. Use Can be used for email broadcasting or Mailmerge. Ensures speedy contact with your potential customers. Show Data Systems Ltd The Thames Wing, Howbery Park, Wallingford, OX10 8FD, UK Tel: 44 (0) 1865 893560 Fax: 44 (0) 845 108 5398 Web: www.showdata.com 46 Stands and Options at The BPMA Show 2016 Optional packages for shell scheme can be ordered at time of booking or added at a later date when choosing from the exhibitor manual. See floor plan for stand location details. All sizes shown are in metres. Shell Stand (yellow on plan) and Premium Shell Scheme Stands (orange on plan). 47 Stand Shell Scheme Includes: The same shell scheme package is provided for both Standard & Premium Stands. Premium stands are located in preferred/ key areas within the show. Standard and Premium stands are therefore based on location. Both Standard and Premium Stands include: shell walls, header board and stand carpet. May be open on one or two sides. Optional extras: No furnishings or power are included. Discounted electrical and furniture packages available. Upgrade with an Enhanced Shell Package. For all other options, see exhibitor manual, available February 2016 or contact us for details. Sizes: 3 x 1, 3 x 2, 3 x 3, 3 x 4 Investment. Standard Shell: £250 per square metre. Premium Shell: £299 per square metre. *Premium stands are located in preferred/ key areas within the show. 48 Enhance Your Shell Stand Upgrade your Standard or Premium Stand to an Enhanced Shell Scheme. Includes: Graphic panel and enhanced fascia included. Optional extras: Optional extras: No furnishings or power included. Discounted electrical and furniture packages available. For all other options, see exhibitor manual which will be available February 2016 or contact us for details. Investment. Premium Shell: add £49 per square metre. 49 Turnkey Complete Booths Ready to move straight in! 50 PRODUCT BOOTH MEETING BOOTH Includes: 1 x electrical package, graphic panel, 4 x shelves, large glass cabinet, 2 x stools and 1 x poseur table. Includes: 1 x electrical package, graphic panel, 1 x set comfy seating, table, small glass cabinet, literature rack. Optional extras: See exhibitor manual which will be available February 2016 or contact us for details. Optional extras: See exhibitor manual which will be available February 2016 or contact us for details. Sizes: 3 x 1, 3 x 2, 3 x 3, 3 x 4 Sizes: 3 x 1, 3 x 2, 3 x 3, 3 x 4 Investment: Upgrade for just £550. Investment: Upgrade for just £550. Media Pod Includes: Graphic panel, carpet, comfy seating, choose from display cabinet / side table or cupboard and power. Optional extras: See exhibitor manual which will be available February 2016 or contact us for details. Sizes: 3 x 2 Investment: POA. Please note that the halls are carpeted (grey) but if required the carpet colour can be changed by laying floor flats, edging and carpeting on top. (POA). Electrics are run from above. For health and safety reasons, cables and loose wiring cannot be run across stands, if required, cabling can be pre-channelled within floor flats. (POA). All prices are net of VAT. All stands and types are subject to availability. Exact layout, positioning, composition and inclusion of items shown may vary, contact us for details. For all enquires please contact Gordon Glenister, Director General Tel: 01223 598488 Email: gordon@bpma.co.uk Or Steve Lindsey, Lincoln West Email: steve@lincolnwest.co.uk Tel: 01732 525950 to discuss. 51 Graphics SYSTEM INFILL PANELS Full colour, single sided foamex graphic infill panels mounted directly within Octanorm Shell Scheme System metalwork (as per adjacent visuals). System Infill Panel Dimensions 2354mm (H) X 970mm (W) Panel - Seen Size (Between the Metalwork) 2340mm (H) X 950mm (W) Full Colour Single Sided Graphic Panel as per above specification. £125.00 per Foamex Panel (Full Height) – Plus VAT. All artwork to be pre-prepared and supplied by exhibitor. SYSTEM SEAMLESS PANELS Full colour, single sided foamex graphic seamless panels mounted directly to Octanorm Shell Scheme System metalwork via pvc extruded clip system secured to System upright poles. System Seamless Panel Dimensions 2420mm (H) X 1000mm (W) – Approx. Full Colour Single Sided Graphic Panel as per above specification. £175.00 per Foamex Panel (Full Height) – Plus VAT. All artwork to be pre-prepared and supplied by exhibitor. See forms in this manual or contact: Lion Exhibition Services Ltd | Milo House, 34 Greenfields Rd, Walsall, WS4 1RS | W: www.lionexhibitions.com | E: info@lionexhibitions.com 52