postgraduate student registration guide
Transcription
postgraduate student registration guide
UNIVERSITI SAINS MALAYSIA postgraduate student registration guide INSTITUTE OF POSTGRADUATE STUDIES Advisor : Abd Hamid Majid Editor in Chief : Aizat Hisham Ahmad editorial board Editors : Hani Soraya Ahmad Hj. Sibly Maros Nur Syazwani Mohd Shariff Mohammed Aliyu Paiko postgraduate student registration guide INSTITUTE OF POSTGRADUATE STUDIES About Institute Of Postgraduate Studies 1 Signing Up 2 at a glance Steps To Registration 5 Candidature Matters 7 Money Matters 10 Going Online 12 Fast Facts 14 About Institute of Postgraduate Studies The Institute of Postgraduate Studies (IPS) was officially established on 16 November 1991 by Universiti Sains Malaysia (USM) as its main vehicle to strategise, manage and monitor all matters pertaining to postgraduate study programmes of the University, with specific focus to: (i) increase the number of postgraduate students, and (ii) ensure the quality of postgraduate education. Specifically, the functions of the Institute are the following: Implement the visions, missions and policies of the University. Adhere to the guidelines advocated by the University Management and the University Senate. Function as a secretariat to the Board of Graduate Studies. Administer all facets of postgraduate activities from the intake of students, their progress and also the evaluation of theses, and examinations. Ensure uniformity in the implementation of various programmes as well as coordinate and organise thrust courses. In this Registration Guide, students will find useful information regarding the pre-registration and registration matters. Most important of all, an insight into the campus life as a postgraduate student in USM. We hope the Guide helps students in their planning to embark on a journey towards their choice of postgraduate studies. 1 Signing Up General Guidelines The following are crucial information which students need to be aware of before registering with the University: - Candidates who are offered admission at the Main Campus are required to register at IPS, Main Campus, Penang. - Candidates who are offered admission at the Engineering Campus are required to register at IPS, Engineering Campus, Nibong Tebal, Penang. - Candidates who are offered admission at the Health Campus are required to register at IPS, Health Campus, Kubang Kerian, Kelantan. - Original documents of degree scrolls and certificates must be presented for verification during registration. - A full-time or part-time registered student of USM is not allowed to register for another degree or programme of study with any other university either locally or abroad. - Foreign students must ensure that their Student Pass has been approved by the Immigration Department of Malaysia before entering Malaysia. Enclose immigration documents to facilitate immigration clearance. Confirm your acceptance of offer of admission using the relevant form (Form A in the Appendix) and submit it to IPS immediately. For issues pertaining to immigration matters, visa, and student pass, contact the Officer-in-Charge at the International Office, USM. Duration of Registration The University has a scheduled time line for registration activities for new postgraduate students. Please take note of the registration schedule according to your mode of studies, as stated in your offer package. For Research Mode Students - Research mode students who are offered admission to a programme of study are given one (1) year effective from the date on the offer letter, to register as a student in this University. The period is inclusive of the requirement to make all the necessary arrangements before coming to Malaysia (for international students). If you do not register within one (1) year, the offer will become automatically void. 2 Signing Up - Registration is based on the semester system and the date will be determined when the student registers. Semester I is from September - February and Semester II is from March - August. Students are strongly advised to register at the beginning of a semester. - The registration date will take effect based on the following calculations: If a student registers on or before 15th of the month, the effective date is the 1st of that month. If a student registers after the 15th of the month, the effective date is the 1st of the following month. For Coursework/Mixed Mode Students - Coursework/Mixed Mode students who are offered admission into a programme of study are required to register on the date stipulated in the offer letter. Late registration will not be entertained unless accompanied by valid justifications. - Postponement of registration is not allowed except for cases related to immigration matters. - Re-application for consideration in the following academic session must be made for cases where study leave or financial assistance is involved. Language Requirements and Pre-Requisite Courses - - - The Bahasa Malaysia I course (LKM 100) is compulsory for all international students and must be taken and passed prior to graduation. The required passing grade is C. Registration for the course could be made at the School of Languages, Literacies and Translation in the University. A TOEFL score of 550/IELTS 6.0/grade in other equivalent examinations may be required for certain programmes. Registration for all pre-requisite courses other than LKM 100 (where applicable), must be completed within the first week of the first semester. Candidates need to complete the Pre-requisite form, obtain approval from the respective School/Centre and submit to IPS together with the evidence (receipt) of payment. The registration form IPS/HEP - 05 for pre-requisite courses is available at IPS. 3 Signing Up The Smart Card Facility A smart card will be issued to all registered USM postgraduate students upon completion of the registration process. The card is non-transferable and can be used for the following purposes: - Access to and use of library facilities - Payment of fees at the Bursary - Course registration - Examinations (language or pre-requisite courses) - Medical treatment at the University's wellness centre /panel clinics /hospitals - Access to and use of sports facilities - Other related matters pertaining to authorities, for example, the Immigration Department and police Loss of the smart card must be reported immediately to USM Security Office and IPS. A charge of RM60.00 is applicable for every card replacement. 4 Steps to Registration Research Mode International Candidate 1. Receive the Admission Offer Letter 2. Medical Checkup (Two (2) sets of medical examination report are required to be completed by the same doctor for USM Wellness Centre and immigration purposes) 3. Submit the following documents via post to IPS: a) Completed confirmation of Acceptance Form (Form A) b) Medical examination report (One (1) set for immigration purposes) c) Photocopy of all pages of passport (3 sets) d) Passport size photograph with blue background (4 copies) 4. Receive the Student Visa/Pass approval 5. Prepare to depart for Malaysia/USM 6. Payment of fees 7. Registration at USM (refer checklist for required documents in Appendix) 8. Get a Smart Card 9. Activate student e-mail account One week after registration 10. Register at Campus Online Portal 11. Registration complete Local Candidate 1. Receive the Admission Offer Letter/Web 2. Medical Checkup (1 set of medical report for USM Wellness Centre) 3. Prepare to depart for USM 4. Payment of fees 5. Registration at USM (refer checklist for required documents in Appendix) 6. Get a Smart Card 7. Activate student e-mail account One week after registration 8. Register at Campus Online Portal 9. Registration complete 5 Steps to Registration Coursework & Mixed Mode International Candidate 1. Receive the Admission Offer Letter 2. Medical Checkup (Two (2) sets of medical examination report are required to be completed by the same doctor for USM Wellness Centre and immigration purposes) 3. Submit these following documents via post to IPS: a) Completed confirmation of Acceptance Form (Form A) b) Medical examination report (One (1) set for immigration purposes) c) Photocopy of all pages of passport (3 sets) d) Passport size photograph with blue background (4 copies) 4. Receive the Student Visa/Pass approval 5. Activate student e-mail account 6. Register at Campus Online Portal 7. Pre-register course(s) at the Campus Online Portal 8. Check and print bill/s from the Campus Online Portal 9. Payment of fees 10. Prepare to depart for Malaysia/USM 11. Registration and orientation at USM 12. Get a Smart Card 13. Registration complete 6 Local Candidate 1. Receive the Admission Offer Letter 2. Medical Checkup (One (1) set of medical examination report for USM Wellness Centre) 3. Activate student e-mail account 4. Register at Campus Online Portal 5. Pre-register course(s) at the Campus Online Portal 6. Check and print bill/(s) from the Campus Online Portal 7. Payment of fees 8. Prepare to depart for USM 9. Registration and orientation at USM 10. Get a Smart Card 11. Registration complete Candidature Matters Renewal of Registration and Course Registration It is the student's responsibility to renew his/her registration every semester and make payment of fees within the period of registration renewal as advised by IPS. The calendar for registration activities will be published in the IPS website: www.ips.usm.my before the beginning of every semester. Research Mode Candidates - Renewal of registration must be done via the Campus Online Portal. Please refer to page 41 for details/guide. - Research Mode candidates are required to submit the Progress Report online via the Campus Online Portal every semester before they are allowed to renew their registration. In addition, their respective supervisors are required to assess their supervisees' performance through the supervisor's version of Progress Report online, via the Campus Online Portal. Both supervisee's and supervisor's Progress Reports must be updated before registration renewal. - All payments have to be cleared by the stipulated period to avoid late registration penalty of RM200. (The late registration penalty of RM200 will be charged to the student's account.) - Candidates who registered online but did not complete payment during the stipulated period will be considered as registering late and as such, will be liable for the late registration penalty. - A copy of payment, bill and scholarship letter for candidates with scholarship MUST be sent to the Bursary and IPS accordingly by campus (Main/ Engineering/ Health) within the renewal period of every semester. - In the event that a student fails to renew his/her registration within the stipulated period (without justifiable reasons), a termination letter will be issued. 7 Candidature Matters Coursework and Mixed Mode Candidates - Registration courses must be done at the Campus Online Portal (http://campusonline.usm.my) before the beginning of every semester. Refer to page 41 for relevant information. - Proof of payment by post or credit card, and copy of bills MUST be sent to the Bursary and IPS at the respective campuses (Main/ Engineering/ Health). All payments MUST be cleared by the stipulated period to avoid the late registration penalty of RM200. (The late registration penalty of RM200 will be charged to the student's account.) - Candidates who have registered online but did not complete their payment within the stipulated period will be considered as registering late and as such, liable for the late registration penalty. - A copy of the bills and scholarship offer letter (for candidates with scholarships) MUST be sent to the Bursary and IPS at the respective campuses (Main/ Engineering/ Health) within the renewal period of every semester. - In the event that a student fails to renew his/her registration, within the stipulated period (without justifiable reasons), a termination letter will be issued. - Full-time students must register a minimum of two (2) courses every semester. Part-time students are required to register a minimum of one (1) course every semester. This requirement does not apply to the Master of Medicine students or students who are repeating courses and/or completing their projects/dissertations. - Registered course must be indicated by one of the following codes (not applicable for the Master of Medicine students): T = Core Course E = Elective Courses Z = Language Courses/Pre-requisite Courses - The number of units to be taken per semester should be confirmed from the respective Schools/Centres. 8 Candidature Matters Residential Requirements - The residential requirement for a full-time postgraduate candidate is the duration of the minimum period of his/her candidature. The minimum period of residential requirement for a part-time Masters or PhD student is 15 days per academic session. The Dress Code A student is advised to observe the rules for the stipulated dress code of the University and be appropriately attired at all times. Smart attire At official functions, lecture halls, tutorial rooms/laboratories, the library, the Wellness centre, the sports centre, at the Chancellory, cafeteria and at appointments/meetings with officers. Short/long-sleeved shirts, uniforms, T-shirts with collars, proper shoes, traditional clothes, e.g., Baju Melayu, would be appropriate for male. Female clothes should be covered below knee length, with sleeves and modestly cut necklines. Casual attire This is not allowed on the campuses. Female students are not allowed to wear sleeveless shirts, miniskirts or extremely short shorts and revealing /skimpy clothes. Japanese slippers should not be worn by all students while attending classes or interviews, visiting university departments, etc. Male students should not have long hair that touches the collar. i. Sports attire (shorts) may be used in areas allocated for sports only. ii. Laboratory coats and other relevant safety clothing are required for work in the laboratories at all times. 9 Money Matters It is the responsibility of a student to ensure that all fees are settled before registration. Receipts of payments must be produced during registration. Types of Fees Registration Fees (payable once only on admission) Tuition Fees (payable every semester) Personal Bond (refundable at the end of programme of study, applicable to international candidates) 10 - Payment of fees must be paid before registration at the University. For Research Mode students, the amount of fees payable is stipulated in the statement of fees enclosed with the offer letter. A receipt reflecting the payment made can be obtained from the Bursary in IPS. - For Coursework and Mixed Mode students, the amount of fees payable is based on the number of units registered. (Students should seek advice from the respective School/Programme coordinators for the total number of units to be registered. Information on the course structures and class schedules is also available in the Campus Online Portal.) - Ensure all details in the receipts obtained for the payment of fees are complete and accurate. Money Matters Methods of Payment - Cash payment can be made at the counter of any branch of CIMB Bank (you are required to complete the Payment Slip to make a payment). Please ensure a copy of Payment Slip is presented to confirm the payment made. Please refer to a sample of the Payment Slip in page 39. - Payments can also be made online using the CIMB website at http://.cimbcliks.com.my (for CIMB account holders) or through the Campus Online Portal under Online Registration Menu at http://campusonline.usm.my (for credit card and FPX fund transfer). Ensure that the Tuition Fees Payment Bill and individual Identity Card numbers are entered correctly in the spaces provided. A copy of the payment transaction slip must be submitted as confirmation of payment made. Payment of fees can be made by cash/cheque or credit card at the students' account section of the Bursary at the respective campuses for first time registration upon admission only. Students must ensure that all payments are made a day before registration and a copy of the receipt confirming payments made is submitted at the Bursary in IPS. - Scholarship/Sponsorship Candidates - Holders of scholarships/sponsorships are required to produce their offer letters from the respective organisations. A copy of the offer letter MUST be submitted to IPS and the Bursary during registration and renewal of registration every semester. International students are required to pay a Personal Bond according to their countries of origin (Please refer to page 40). Payment of remaining fees which are not covered by scholarship/sponsorship (for example, partial scholarship holders) can be made by cash/cheque or credit card at the students account section of the Bursary at the respective campuses. 11 Going Online Healthy Campus Programme The Healthy Campus Programme or Program Kampus Sejahtera, a unique USM innovation, was initiated by the Vice-Chancellor in 2001. However unlike the healthy campus programmes existing elsewhere, Program Kampus Sejahtera reaches beyond health to include ideas for sustainable development. Sejahtera in Malay embraces peace, harmony, tranquility, wellness, and health. There is no equivalent word for it in the English language. As a concept, Kampus Sejahtera is meant to guide the entire USM community - from administrators to lecturers, students and support personnel - to focus their commitment and responsibility to the University. Every individual has a role to play through personal initiatives, positive attributes and proactive and voluntary actions to help in the development of the campus. Team work is essential and must cut across departments and hierarchies to initiate new ideas to contribute to its growth. The idea of in-sourcing is an important mechanism for implementation to tap academic and theoretical knowledge of in-house expertise for practical applications. All aspects of the programme require initiatives to be data driven, informed by analysis, and monitored with complete documentation. Through the programme, USM has implemented a friendly portal where various services and information may be accessed by both the staff and the students. All students are given a unique login ID each to enable them to access their personal and academic profiles via the Healthy Campus Portal throughout their studies at the University. However, since semester II, Academic Session 2010/2011 the Campus Online system (http://campusonline.usm.my) was introduced for the use of the entire community in USM, that is, the staff, undergraduate students, students from the School of Distance Learning and postgraduate students. The Campus Online System incorporates all the applications in the university, including online registration, e-cuti, e-perjawatan, kehadiran online, myCPD and others. Please refer to page 41 for information on how to register in the Campus Online Portal. 12 Going Online USM Windows Live E-mail The student.usm.my Windows Live e-mail service is available for all students. The University has partnered with Microsoft (Microsoft Live@edu program) to offer this customised@student.usm.my student e-mail account hosted by Windows Live Hotmail. Students are able to send and receive e-mails from any web-connected computer and have one unique account which they may keep and use after graduation upon the achievement of their academic goals with the University. The basic features of the Windows Live service include E-mail (5 GB) mailbox Calendar Skydrive (5 GB web-based virtual hard drive to store and share documents, files, videos, photos, etc.) For more information, browse http://student.usm.my Wireless Connectivity To connect to the WiFi within the campus network, please go directly to the Centre for Knowledge, Communication & Technology (Computer Centre), where officers in charge would assist registered students to configure their laptops, etc. upon presentation of their smart cards. 13 Fast Facts We look forward to welcoming you to the USM community. The following are FAST FACTS which would assist you in your preparation as a postgraduate student in USM. University Campuses Universiti Sains Malaysia Main Campus 11800 USM, Pulau Pinang, MALAYSIA Tel : +604 -653 3888 Universiti Sains Malaysia Engineering Campus 14300 Nibong Tebal, Seberang Perai Selatan, Pulau Pinang, MALAYSIA Tel: +604 - 599 5999 Universiti Sains Malaysia Health Campus 16150 Kubang Kerian, Kelantan, MALAYSIA Tel: +609 - 767 3000 Office Hours Campus Operating Days Main Monday - Friday Office Hours 8.10 am - 5.10 pm Lunch Break 1.00 pm - 2.00 pm 12.15 pm 2.45pm(Friday) 8.10 am - 5.10 pm Closed on public holidays 1.00 pm - 2.00 pm 12.15 pm 2.45pm(Friday) Health Sunday - Wednesday 8.10 am - 4.55 pm Thursday 8.10 am - 4.40 pm Closed on public holidays 1.00 pm - 2.00 pm Closed on public holidays Engineering 14 Monday - Friday Fast Facts Useful Contacts Department Institute of Postgraduate Studies Campus All Telephone HOTLINE: 1 300 8888 76 (press 1 for postgraduate students) Security Department Main +604 - 653 3888 Ext.: 4333 / 4334 Engineering +604 - 599 5999 Ext.: 5030 / 5032 / 5033 Health +609 - 766 4999 Student Ambassadors Details available at http://www.ips.usm.my/ambassador Royal Malaysian Police (for emergencies) +603 - 2031 9999 / +603 - 2262 7555 / +603 - 2262 6555 Sungai Nibong Police Station (Pulau Pinang) +604 - 643 0222 It is also useful to have your supervisor's contact details in case of an emergency. Quick Links University Main Website IPS Website University Housing Unit (UPPU) Student Email Site Immigration Department of Malaysia Ministry of Foreign Affairs, Malaysia Road Transport Department http://www.usm.my http://www.ips.usm.my E-mail : uppu@usm.my http://www.student.my http://www.imi.gov.my http://www.kln.gov.my http://portal.jpj.gov.my 15 Fast Facts Student Ambassador The Student Ambassadors comprise a group of volunteers who promote USM and serve as the liaison between the university and prospective students. Postgraduate students from Uzbekistan, Pakistan, Indonesia, Jordan, Iran, India, Bangladesh, China, Maldives, Nigeria, and Malaysia have since been selected to be part of this programme. You may get in touch with any student ambassador before arrival, to seek advice on the Malaysian lifestyle and make other enquiries as well. A student ambassador could also assist to get you in touch with a current student from your country for advice on various related matters. A list of current student ambassadors is available at http://www.ips.usm.my/ambassador/ Pre-Arrival Preparation Immigration and Passport Control for International Students The Division of Academic & International Affairs handles all the immigration and visa matters for international students of USM. Prior to students' entry to Malaysia, please ensure that you have 1. A valid International Passport with at least one year validity. 2. An Offer Letter from USM. 3. Approval Letter from the Malaysian Immigration Department (if any). Regardless of your port of entry, you MUST go through immigration and passport control. At passport control, you are required to present your Offer Letter and Approval Letter from the Malaysian Immigration Department (if any), respectively, to the Immigration officer who will stamp your passport for a tourist visa valid for between 2 weeks to 3 months, depending on your country of origin. Upon arrival in USM, please proceed immediately to the international office for student pass sticker endorsement. a. Getting Student Pass/Visa All international students are required to apply for a Student Pass for the purpose of study at USM. The Division of Academic & International Affairs will assist you in applying for your Student Pass once you have confirmed acceptance. You are required to send the completed Form A together with the following documents: 1. Three (3) certified copies of the International To be submitted via Passport inclusive of the empty pages post to IPS, USM (certified true copy by Court of Justice/Public once completed Notary/Malaysian Embassy/Consulate) 16 Fast Facts 2. 3. 4*. 5* Four (4) recent passport size photographs with blue background (3.5cm x 5.0cm) Completed Medical Report (using the form provided in the appendix) Payment of RM120.00 - RM150.00 to the International Office (depending on your country of origin) Health Insurance from local (Malaysia) insurance company (to be purchased in Malaysia. Contact the Division of Student Affairs and Development for assistance) *Items no. 4 & 5 to be settled once you are in Malaysia. Note : i. If you have applied for or registered with any other institutions in Malaysia previously, please provide USM with a Release Letter or Cancellation Letter from the previous institution. Otherwise, your application for a Student Pass with USM cannot be processed and could thus cause a delay in your registration. ii. If you are currently holding a valid Student Pass to study in another Malaysian institution, please shorten the duration of the pass before submitting your documents to us. The international office may be of assistance in both cases mentioned. Applications for student pass are submitted to the Malaysian Immigration Department in Penang or Putrajaya. The application process usually takes one month and students will receive a copy of the Approval Letter by mail once it is approved (if applicable). Nevertheless, students are allowed to enter Malaysia before the student pass is approved by using tourist visa but they need to inform the Division of Academic & International Affairs upon arrival in Malaysia (applicable for countries which do not require entry visa). A valid student pass allows you multiple entry into Malaysia within the period of validity. In case you plan to travel during your candidature period at USM, please find out about the visa requirements of the countries you wish to enter. Embassies and consulates can assist you further. 17 Fast Facts b. Extending Your Student Pass It is your responsibility to maintain your legal status at all times while you are in Malaysia. The following documents must be submitted ONE month before the Student Pass expires: 1. Three (3) copies of the International Passport (self information and student pass sticker page only) 2. Four (4) recent passport size photographs with blue background (3.5cm x 5.0cm) 3. Payment of RM80.00 - RM 110.00 to the International Office (depending on the country of origin) 4. Medical Report (using the appropriate form) - where applicable 5. Health Insurance (renewed) Students whose Student Pass expires without renewal are considered as 'overstayers'. 'Overstayers' need to go through several processes with the Malaysian Immigration Department and the Royal Malaysian Police Department. Penalty will be imposed on him/her. In such cases the student's ability to enter Malaysia in the future could be affected. c. Visa for Accompanying Family (Spouse and Children) If you would like to bring your immediate family after registration, you are advised to apply for Social Visit Pass from the Malaysian Immigration Department prior to their arrival in Malaysia. Failure to do so will cause each of them to pay an extra fee of RM500.00 (Journey Performed). The Division of Academic & International Affairs will assist you to get the approval letter from the Malaysian Immigration Department and the following supporting documents are required: 1. 2.* 3. 4.* 5.* 6. 7. Two (2) copies of International Passport of student (self information and student pass sticker page) Two (2) copies of International Passport of spouse and children (inclusive of empty pages) Four (4) copies of passport size photographs with blue background of spouse and children Two (2) copies of Marriage Certificate - English translated Two (2) copies of Birth Certificate (for children) - English translated Payment of RM120.00 - RM150.00 (depending on the country of origin) to the International Office Health Insurance (to be purchased once in Malaysia. The Division of Student Affairs and Development will assist you on this) *Items 2, 4 & 5 must be certified as true copies by Court of Justice/ Public Notary/ Malaysian Embassy/ Consulate in Home Country. For extension of the Social Visit Pass, please provide the same documents to the Division of Academic & International Affairs ONE month before the Social Visit Pass expires. 18 Fast Facts Note: For applications for Social Visit Pass from African Countries, the applicants are required to be present at the Malaysian Immigration headquarters at Putrajaya. For further enquiries regarding the Student Pass and Visa, please send emails to international@usm.my or tajras@usm.my Please visit www.usm.my/io for current updates on Immigration matters. Medical Examination Mandatory All students are required to undergo and pass a medical examination to be conducted by a registered Medical Practitioner or a Government doctor before coming to USM. The medical report MUST then be endorsed by the USM Wellness Center (Pusat Sejahtera). The medical report forms in the Appendix are to be completed by the Doctor after the examination. For international students this has to be completed by the same Doctor in two (2) sets. One (1) set for immigration purposes to be submitted together with Form A (refer to checklist) before registration. Bring along this report together with a copy of your chest X-ray for endorsement by Wellness Centre (Pusat Sejahtera) in USM during registration. Conditions to undergo medical examination are as follows: a. It is compulsory to use the Health Examination Report for local and international students attached in the Appendix. b. The University only accepts medical examination carried out within 60 days prior to registration. c. The University reserves the right to ask a student to repeat full medical check-up or any specific laboratory test should there be any doubt in the medical report submitted. d. All costs involved in either the original or renewal of medical examination shall be borne by the candidate. 19 Fast Facts Health Insurance Mandatory To comply with Malaysian law, all full-time international students and accompanying family members are required to acquire health insurance. Note: Candidates are required to provide proof of health insurance coverage upon registration at IPS or else they will not be allowed to register with the University. For convenience, students may acquire health insurance from an insurance company appointed by USM: Syarikat Etiqa Takaful and select an insurance programme which best meets their needs. This insurance plan is more comprehensive and designed especially for students and their family members when obtaining in-patient treatment at public or private hospitals. International students are required to remain enrolled with this Insurance Plan throughout their study periods for the benefit of individual and family members. Syarikat Etiqa Takaful : Schedule of Annual Premium Person to be Insured Self Self & Spouse Self & Children Self & Spouse & Children Foreign Students Annual Premium (Ringgit Malaysia) Group Hospital & Surgical (compulsory for the student and accompanying family members, if any) Group Personal Accident (Death/Permanent Disablement) 275.00 688.00 688.00 1,100.00 15.00 15.00 15.00 15.00 per person per person per person per person Steps to acquire this health insurance: 1. Kindly select the most appropriate scheme. 2. Complete the registration Form attached. 3. Students are requested to contact directly Syarikat Etiqa Takaful regarding inquiries, payment method and issuance of medical cards. The Service Sector (International Relation Unit) and IPS will also assist you if you need to purchase this plan. Please notify the registration counter assistant at any of these two offices that you want 20 Fast Facts to buy the health insurance plan and they will provide you with the application form. Again, payment must be made directly to Syarikat Takaful or their agents and not through USM. Payment method and instruction are printed on the form and it is convenient and customerfriendly. Syarikat Etiqa Takaful Mr. Ahmad Firdaus Abdul Hamid Marketing Executive afirdaus.ah@etiqa.com.my Mobile: +60195556646 or USM Service Sector (International Relation Unit) Student Affairs and Development Division, Universiti Sains Malaysia Tel : +604 653 888 ext 3099 Fax : +604 653 3627 Mr. Thanda Syarikat Etiqa Takaful Agency Manager Thanda65@tm.net.my Mobile :+60164557127 Takaful Office Tel: +604 261 5289/262 9898 21 Fast Facts Come Financially Prepared It is advisable to allocate about USD2500 - USD3000 upon arrival, to ensure sufficient funds are available to cover your study expenditure, settling and living costs. The fund should at least cover the following costs: 1. For Non-sponsored Students (If you are self-funded) Recurring Fees and Non-Recurring Fees (Please refer to the exact amount stated in your offer letter package) 2. For Sponsored Students (If you are under any sponsorship programme) It is important to confirm with your sponsor on the scope of the sponsorship; certain scholarships are fully covered by the sponsors while others are partial. If you are only partially sponsored, you would need to allocate your own funds for the unsponsored fees. For example, non-recurring fees or personal bonds are sometimes not covered under certain sponsorships and need to be borne by the student. Types of sponsorships are stated in your sponsorship offer letter. Please produce your sponsorship letter during registration. 3. Health Insurance When acquiring your health insurance in Malaysia (see Section on Health Insurance above) on registration day, you will need to have sufficient funds for the insurance plan of your choice. 4. If you have arranged for private rental accommodation You will need to allocate some funds to pay for 2 or 3 months deposit for rentals before settling in. 5. If you have been allocated a University Accommodation If you have a university accommodation arranged, you need to prepare 2 or 3 month deposit (based on type of hostels) which needs to be paid upon collecting your room key at the University Housing Unit (UPPU). For further information email UPPU at uppu@usm.my 6. If you're staying at a hotel/guest house Depending on the rate of the hotel/guest house, it is advisable to prepare for deposits accordingly. You will need to allocate more funds if you plan to look for a private accommodation while staying at the hotel/guest house. 22 Fast Facts University Accommodation for Single Students The University Housing Unit (UPPU) administers rooms at hostels in USM which are all of high quality. You may email the unit for reservation, advice, and enquiries. Please note that you are required to attach a copy of your admission offer letter into USM with your hostel application. You are strongly advised to make early hostel application and reservation prior to registration with the University, to guarantee a place in the University Accommodation. Generally students will be allocated a shared room at one of the student hostels, usually on a twin sharing basis with shared bathroom and the cost will be RM4 per person per day. All rooms are equipped with basic furniture. Pillows, linen and additional cleaning equipment are not provided. Public phones and coin operated laundry machines are also available. There are student cafeterias on campus which provide a variety of halal and cheap meals. There are also many eateries in the neighbourhood off-campus. If you have disability of any kind and considering of applying to stay in the University accommodation, it is essential that the UPPU is fully aware of your requirements to ensure your room is accessible or appropriately equipped for your stay. Due to high demand of student housing in USM, we cannot guarantee that all applications will be successful. It is advisable to book as soon as possible after receiving the admission offer package and read this book carefully. The University Housing Unit E-mail : uppu@usm.my University Accommodation for Families and Family Matters There are a limited number of family accommodation and therefore, if you are bringing your family with you to USM, you should apply as soon as possible. You may want to consider living in private rented accommodation. Should you choose this option, we recommend that you come first to Malaysia to find accommodation and arrange for your family to join you once you have found the appropriate permanent accommodation. The University Housing Unit E-mail : uppu@usm.my 23 Fast Facts You may have children who will need to attend school. Various international schools are available in Penang Island from kindergarten up to secondary school level. Well-known and established schools are Fairview International School (the nearest to USM), Uplands International School of Penang and Dalat International School, which offer a comprehensive learning experience for your children in a cross-cultural setting. Boarding is also available as optional for students. Local Malaysian State schools are also available. Children aged between 7 and 12 years will need to attend primary school while children aged 13 to 17 years will need to attend secondary school. For postgraduate students who require child care, the University provides a Day Care Centre for a fee. Private Accommodation There are many private rented accommodations which are located within walking distance to the campus with easy access to amenities in the citycentre. You are encouraged to discuss your individual needs with your supervisor, or with our Student Ambassadors who may be able to put you in touch with other students who are also looking for private rented accommodation. Main Campus Areas within walking distance to the University Campus include Sungai Dua, Batu Uban, Gelugor and Minden Heights and these places are serviced with USM buses. However, areas such as Century Garden and Island Glades are also popular but students would require their own mode of transport, by either a motorcycle or a car. Two to three rooms apartment cost approximately USD260/-(furnished) or USD170/-(unfurnished) monthly. Engineering & Health Campus A room costs approximately USD90/-(furnished) or USD60/-(unfurnished). Private accommodation in Nibong Tebal and Kelantan range from USD150/USD200/- per month. 24 Fast Facts Hotels and Guesthouses You may need to book some temporary accommodation while you are trying to find your private rented accommodation. You will also need to spend some time in the area looking for a suitable property. There are many other hotels and guesthouses available near all campuses and you should be able to find the one which best suits your needs. Suggestions of hotels and guesthouses which are situated near the respective campuses are as follows Main Campus Motel / Hotel / Resort / Homestay USM Guesthouse Address Contact No. Fax No. Universiti Sains Malaysia, 11800 Pulau Pinang. 604 - 653 2050 604-658 9666 Equatorial Hotel 1 Jalan Bukit Jambul, 11900 Bayan Lepas, Pulau Pinang. 604 - 643 8111 604 - 644 8000 Eastin Hotel Penang 1 Solok Bayan Indah, Queensbay , 11900 Bayan Lepas, Pulau Pinang. 604 - 612 1111 604 - 612 1199 B-Suite B Tower, Bayan Point 19, Medan Kampung Relau, 11900 Pulau Pinang. 604 - 646 7777 604 - 644 5000 Vistana Hotel 213 Jalan Bukit Gambir, 11950 Bukit Jambul, Pulau Pinang. 604 - 646 8000 604 - 646 140 Seri Malaysia Hotel (Bayan Baru) No.7, Jalan Mayang Pasir 2, Bandar Bayan Baru, 11950 Pulau Pinang. 604 - 642 9452 604 - 642 9461 Anggerik Lodging 351 Hilir Pemancar, 11700 Gelugor, Pulau Pinang. 604 - 658 3760 604 - 659 9052 ` 25 Fast Facts Engineering Campus Motel / Hotel / Resort / Homestay Bukit Merah Address Contact No. Fax No. Jalan Bukit Merah Laketown Resort 34400 Semanggol, Perak 605 - 890 8888 605 - 890 8000 Bukit Jawi Golf Resort Lot 414 Mukim 6 Jalan Paya Kemian 14200 Sg Jawi, Seberang Prai Selatan, Pulau Pinang 604 - 582 0759 604 - 582 2613 Parit Buntar Inn No 1, Jalan Pejabat, Parit Buntar, 34200 Perak 605 - 716 7290 605 - 716 7308 Hotel Damai Lot 6298, Jalan Taiping 34200 Parit Buntar, Perak 605 - 716 8222 Seri Malaysia Hotel (Taiping) No. 4, Jalan Sultan Mansor, 34000 Taiping, Perak 605 - 806 9502 605 - 806 9495 Sunway Hotel 11, Lebuh Tenggiri Dua 604 - 370 7788 Seberang Jaya Pusat Bandar Seberang Jaya Prai, 13700 Penang 604 - 370 0555 Pearl View Hotel Jalan Baru Seberang Prai 13700 Butterworth, Penang 604 - 399 9810 26 604 - 398 9888 Fast Facts Health Campus Motel / Hotel / Resort / Homestay Bukit Merah Address Contact No. Fax No. Jalan Bukit Merah Laketown Resort 34400 Semanggol, Perak 605 - 890 8888 605 - 890 8000 Rumah Tetamu & Desa Rakyat Kampus Kesihatan USM, 16150 Kubang Kerian, Kelantan 609 - 767 3000 609 - 765 2678 Sutera Inn Prima Jalan Dusun Muda 15200 Kota Bharu, Kelantan 609 - 744 1000 609 - 744 2000 Grand Riverview Hotel Jalan Post Office Lama 15000 Kota Bharu, Kelantan 609 - 743 9988 609 - 743 8888 Reinassance Kota Bharu Hotel Kota Sri Mutiara, Jalan Sultan Yahya Petra 15150 Kota Bharu, Kelantan 609 - 746 2233 609 - 746 1122 Raudah Guest house Lot PT 1704, Persiaran Husna 2, Baung Bayam 16150 Kubang Kerian, Kelantan 013 - 922 7395 017 - 942 7396 Boutique Apartment Kelantan Trade Centre, KPC Jalan Bayam (Besides Sultan Muhamad IV Stadium) 15200 Kota Bharu, Kelantan 019 - 982 8181 27 Fast Facts Getting to USM Main Campus By Air Penang is easily accessible by air with daily flights from major capitals in the region. It has direct links with Singapore, Bangkok, Haadyai, Phuket, Medan, Xiamen (China), and Madras, and flights are operated by Malaysian Airlines. However, many international flights to Penang will usually transit in Kuala Lumpur where passengers will be transferred to a domestic flight to Penang. The Bayan Lepas International Airport is situated about 10 km and 20 km from Universiti Sains Malaysia main campus in Minden and the City Centre, respectively. Taxis plying the route operate a coupon system by which fares between the airport and various destinations in Penang are fixed. Passengers pay the fare at the taxi booth in exchange for a coupon which they then produce to the taxi driver. Air conditioned taxis and limousines charge slightly higher fares. By Road You can get to the island using the ferry service from the Pengkalan Sultan Abdul Halim, Butterworth, or by the Penang Bridge. By Penang Bridge A charge of USD2 is levied on all classes of cars at the toll plaza in Perai in the mainland. If you travel by coach or bus, the charge is absorbed by the bus operator. No payment is required for travelling from the island to the mainland. If you are driving from Johor Bahru or Kedah, it is extremely convenient to use the North-South Expressway (NSE) to reach the Penang Bridge. If you travel by bus, you will pass the Main Campus and alight at the Sungai Nibong Express Bus Terminal. Sungai Nibong is the name of the town, where the bus terminal is situated. It's close to the Main Campus, and the Penang Bridge. From here the buses leave to all directions of the country. Although it is near to the university, you may want to hire a taxi which is readily available to take you into the campus area which is vast and hilly. 28 Fast Facts By Ferry Butterworth-Penang Ferry Services Those taking the ferry from Butterworth would have first arrived there by train or bus. From there, you can take the ferry at Pengkalan Sultan Abdul Halim across the channel to George Town. This takes you to Weld Quay in George Town, from where you can get connections to USM and other parts of the island. The Rapid Penang Bus Terminal is right outside the ferry terminal. Taxi services are more practical if you're carrying many luggages but the fare is more expensive than the bus. You can check the Rapid Penang Bus Routes at http://www.rapidpg.com.my/journey-planner/ The ferry service to Butterworth uses Pengkalan Raja Tun Uda at Weld Quay, also known as the Jetty. In addition, there are also ferry services between Penang, Langkawi, and Medan. These services use the pier at Port Swettenham. Look for the signboard pointing to the ferry services to Medan. Medan, Indonesia - Penang Ferry There is also a ferry service between Medan and Penang operated by Langkawi Ferry Services. Passengers should check in one hour before departure. The journey takes approximately 6 hours. Getting to USM Engineering Campus The Engineering Campus is located on the mainland of Penang about 50 km from the Bayan Lepas International Airport. You are required to travel from the island to the mainland by taxi. Taxis plying the route operate a coupon system by which fares between the airport and various destinations in Penang are fixed. Passengers pay the fare at the taxi booth in exchange for a coupon which they then produce to the taxi driver. Air conditioned taxis and limousines charge slightly higher fares. 29 Fast Facts Getting to USM Health Campus By Air Malaysia Airlines operates daily flights to Kota Bharu, Kelantan from Kuala Lumpur and Penang. Firefly Airlines also flies daily to Kota Bharu, Kelantan from Kuala Lumpur. By Rail Express trains from Kuala Lumpur to Kelantan terminate at Wakaf Bharu and Tumpat. From these two points, you can get to Kota Bharu either by taxi or bus. Stop over points enroute include Gua Musang, Kuala Krai, Tanah Merah and Pasir Mas. By Road There is an excellent network of roads linking the major towns in Peninsular Malaysia to Kelantan. From Kuala Lumpur, the overland route eastwards along the Karak Highway takes you to Kuantan in Pahang; a journey of about 3 hours. The rest of the journey from Kuantan to Kota Bharu takes about 4.5 hours. The route heads northward along the coast passing through picturesque villages and providing scenic views of the palm-fringed beaches overlooking the South China Sea. The inland route to Kota Bharu turns off the Karak Highway at Bentong and proceeds northwards to Raub and then to Gua Musang, before reaching Kota Bharu. An alternative route exits the Karak Highway at Temerloh and passes through Jerantut, Bentong and Gua Musang enroute to Kota Bharu. From Penang, travel along the East-West Highway to Jeli in Kelantan before continuing the journey to Kota Bharu. The whole journey would take about 7 hours. 30 Fast Facts Arriving in Malaysia and USM Arrival Day Please note that the University does not provide pick-ups from the airport and students are advised to arrange their own ground arrangements to the University or place of accommodation. It is best to contact your supervisor (if any) or any student ambassador prior arriving for advice or assistance. You are strongly advised to plan your arrival on weekdays and during office hours so that the University might be able to help you in any case of emergencies. Avoid arriving after office hours, at night or during weekends to register with the University especially if you have not made prior accommodation arrangements. If you are already guaranteed a place with the University Accommodation, it is best if you contact the University Housing Unit (UPPU) to inform them of your arrival date and time for the key collection. Again, avoid arriving after office-hours or during weekends. You are advised to register at the Institute of Postgraduate Studies (IPS) and IPS Branch in the respective campuses according to the schedule given in your offer letter package. For students undertaking coursework and mixed mode programmes, arriving later than the registration period might cause you to miss important programmes such as the Orientation and Familiarisation Programmes (for international students). Money and Banking The Malaysian currency is the Malaysian Ringgit (RM) and cents, though people often refer to it as Ringgit and cents. A hundred cents make up one Ringgit. Coin denominations are 5, 10, 20 and 50 cents while notes are in RM1, RM2, RM5, RM10, RM50, and RM100. Usually, the shops in the vicinity of the campuses do not accept credit card. You can change currency and travelers cheque at any bank and money changer. The commissions and exchange rates vary so do compare and use only the authorised money changers. USM has banking and ATM facilities provided by the CIMB Bank, Muamalat Bank, and Bank Islam throughout the campus. Money changers can be found in Georgetown and in major shopping centers. Western Union money transfers are available through various Malaysian banks and the post office. 31 Fast Facts Orientation The University runs two categories of orientation programmes for newly registered students in September (for coursework and mixed mode students); administrative and at the School/Centre levels. A one-day orientation at the administrative level includes briefings from the Institute of Postgraduate Studies, Wellness Centres, the Library, the Security Department, and other important departments of the University. At the School/Centre level, you will be briefed on academic matters and be introduced to the academicians and management of your respective school/centre. Both levels of orientation are vital for new students to attend as it provides a window to the University and its functions. Schedules for these orientation programmes will be announced in the IPS website www.ips.usm.my and on the notice board around the campus. Familiarisation Programme for International Students You are strongly advised to attend this programme which is tailor-made for international students. In addition, mini-familiarisation programmes are organised throughout the year for new international students. The dedicated week includes exposure to the diversified cultures in the University and campus trips to help you settle into life at USM. It also takes you through many of the necessary introductory tasks, including helping you to familiarise yourself with the campus and the city centre. You will also receive briefings in understanding and adjusting to Malaysian life, customs and practices. Most important, you will also have the chance to meet other new students from all over the world. Throughout the year, familiarisation activities are organised. Schedules for these mini-familiarisation programmes will be announced in the IPS and the Student Ambassador's websites: www.ips.usm.my/ambassador/ 32 Fast Facts Welcoming and Oath Taking Ceremony for Postgraduate Students As a newly registered postgraduate student, you will also receive an invitation letter to attend the Welcoming and Oath Taking Ceremony which has been a tradition for years. Attendance is compulsory. The Ceremony is carried out in October annually to welcome new postgraduate students of USM. In the ceremony, students are being introduced to the Deans and Directors of each School/Centre and the higher executive management by the Vice-Chancellor. Students will also perform the oath taking ceremony. You will also have the chance to network with other new students from all over the world and register with the Postgraduate Student Association. Schedules for these orientation programmes will be announced in the IPS website www.ips.usm.my and on the notice board around the campus. The country and its people - Malaysia comprises Peninsular Malaysia and the states of Sabah and Sarawak on the island of Borneo. Malaysia's neighbours are Brunei, Thailand, Singapore, Indonesia and the Philippines. The population of Malaysia is about 26 million consisting of Malays, Chinese, Indians and Indigenous people. Two million people inhabit the capital, Kuala Lumpur. The official language is Bahasa Melayu though English is widely spoken. Chinese dialects, Indian dialects and indigenous languages are also used. - Though the official religion is Islam, other religions are widely practiced. Hinduism, Christianity, Buddhism, Taoism, and Animism are examples of the other religions in the country. The climate Malaysia is located 7 degrees north of the Equator, in the tropical climate zone. Temperature is around 30°C throughout the year with high humidity. Areas around highlands and mountains are cooler. Heavy rains come normally between November and October, though there are showers during other months too. 33 Fast Facts Clothes - As the weather in Malaysia is warm and humid, light cotton clothes are comfortable to wear. Certain dress codes do apply. Generally speaking a shirts that cover shoulders, and skirt/pants that come down to the knees are considered appropriate for females. Men are usually dressed up in long pants and a shirt. - Sandals and shoes are acceptable footwear, and so are high-heeled slippers. Flip-flops (rubber slippers) can be worn at the beach and shopping centers but not acceptable enough for formal or semi-formal occasions. - As air-conditioning is widely used, a sweater or a jacket might be occasionally needed. Long distance air-conditioned buses, trains, and ferries can be surprisingly cold; so be prepared for a chilling experience. Food - Malaysia has huge variety of cuisine and food is available basically everywhere. However, for those who prefer their diet without animal products it might be challenging finding suitable nourishment. This is because usually fish oil or shrimp paste is used for cooking the vegetables. There are however a fairly large selection of Chinese and Indian vegetarian restaurants in Penang. - 34 You are likely to find chili with other hot spices in your meal unless you request for non-spicy serving. Though tap water in Penang is usually of good quality, either filtered or bottled water is recommended for drinking. When buying food for home, use tightly covered containers to protect your food from ants. Fruits and bread last longer when placed in the refrigerator. Try the extensive variety of food available to find your own favourite: there is definitely a lot to choose from! Fast Facts Health Tips Heat The most common threat to health in Malaysia is the sun. The weather is hot and humid all year around and the impact of the sun is very strong. Around the equator sensitive skin can get painful sunburns in less than 15 minutes. To avoid sunburns, sunstroke, and dehydration, please protect yourself properly and drink plenty of water during the day. Diarrhea Sometimes changes in the diet can cause diarrhea even though the food taken is of good quality. It is very important to drink plenty of liquids to avoid dehydration. Keep drinking small amounts often. If needed, you can get rehydration salts and other medicines from USM Wellness Centre (Pusat Sejahtera). While recovering, avoid spicy food. Go slow with spicy food. Get yourself introduced little by little before really indulging yourself. We would advise students to go for fresh cooked meals. Avoid readymade food served on trays at restaurants. Dengue Fever Other, less common hazards are dengue fever and malaria. Dengue is a serious disease caused by a virus that is transmitted to humans by the bite of an infected mosquito. Mosquitoes that have bitten a person with dengue virus can transmit the virus after about a week when biting a healthy individual. Dengue cannot be spread directly from person to person. The main symptoms are high fever, severe headache, backache, joint pains, nausea and vomiting, eye pain and rash. If you think you might be infected, please proceed to the doctor as soon as possible. A blood test will be done to confirm infection. Usually dengue patients are advised to stay in a hospital for a few nights. We warmly welcome prospective students who would like to visit the campus, before or during the registration. You may contact the IPS staff or any of our student ambassadors to arrange for a visit or for further information. Learn more about the university at www.usm.my 35 8 5 9 3 4 2 1 7 6 Main Campus 36 Engineering Campus AD CC DF DK SF LI MA MO ST HC - Administration Buidling Centre for Knowledge, Communication and Technology Development Department Lecture Theatre Complex Sport Complex Library Main Hall Islamic Centre Staff and Student Centre/EITD Health Centre SCE - School of Chemical Engineering SR - School of Materials and Mineral Resources Engineering SC - School of Civil Engineering SA - School of Aerospace Engineering SM - School of Mechanical Engineering SE - School of Electrical & Electronics Engineering / CEDAC AS - School of Languages, Literacies and Translation / REDAC SH1, SH2, SH3, SH4 - Desasiswa Lembaran SH5, SH6 Desasiswa Jaya SDA - Division of Student Affairs & Development / Cafetaria SDP - Occupational Safety and Health Unit / Cafetaria 37 Health Campus 4 8 5 3 7 2 1 6 9 Main Entrance 1. USM Hospital 2. Administrative Office 3. School of Medical Sciences 4. School of Health Sciences 5. Library 38 6. School Of Dental Sciences 7. Sport Complex 8. Desasiswa Murni (Hostel) 9. Desasiswa Nurani (Hostel) Appendices Sample of Payment Slip Charges for the Student Pass/Dependant Pass/Special Pass Visa Charges The Guide to the Campus Online Portal The USM Windows Live E-mail List of Forms 1. Checklist for Registration 2. Confirmation Acceptance Form (Form A) 3. The Medical Examination Report Form Set 1 (for USM Wellness Centre) Set 2 (for Immigration purposes) 4. Confirmation of Registration Form 5. Change of Address Form 6. The Smart Card Application Form Sample Of Payment Slip Method of payment Cash payment can be made at the counter of any branch of CIMB Bank (you are required to complete the Payment Slip to make the payment). Please ensure a copy of Payment Slip is presented to confirm payment made. Sample of the Payment Slip is as below: 39 Appendices Payment or Charges for the Student Pass/ Dependant Pass/Special Pass Passes Student Pass Dependant Pass Special Pass 'Permission to Study' Payment / Charges RM 60.00 RM 90.00 RM 100.00 (per month for a maximum of two months only) Free VISA CHARGES Countries Charges (RM) Countries Charges (RM) Argentina Bangladesh Bhutan Bolivia Brazil Bulgaria Chile China Costa Rica Denmark Dominica Ecuador Finland France Haiti Hungary India Indonesia Italy Japan 20.15 20.00 20.00 11.00 17.00 21.90 24.50 30.00 9.00 6.00 12.90 7.00 7.00 12.90 16.00 21.45 50.00 15.00 9.50 Gratis South Korea Liberia Mexico Myanmar Nepal Panama Pakistan Peru Philippines Portugal Saudi Arabia Spain Sri Lanka Sudan Thailand USA Venezuela Vietnam Other Countries : 30.00 13.00 17.50 19.50 20.00 14.50 20.00 20.00 36.00 6.50 17.20 11.60 15.00 12.90 Gratis 6.00 18.00 13.00 RM 20.00 As at April 2011 You can check the visa charges at http://www.imi.gov.my 40 Appendices Guide For Campus Online Portal The Campus Online Portal can be accessed from http://campusonline.usm.my. This is the main page of the portal. Users are encouraged to register with the portal to access to all the services provided. Users can login to the portal by using the IC number/passport number as an ID and the password will be given through e-mail. 41 Appendices Registration Enter Name, IC number/passport number, Mother's name, personal email and type (staff/student). Click on button System will process the application and send an e-mail with the password. To reset the form, click button. Registration Fail System will detect your official USM email address. If you do not have one, you will have to click >>DOWNLOAD EMAIL REGISTRATION FORM<< Alternatively you can also contact 04-6534400 for further assistance. 42 Appendices Forgot Password Click " Forgot Password" to retrieve your new password. Please enter your IC number/passport number that you have registered. Please enter Mother's name provided during registration. Your new password will be sent to your USM's official email and your personal email. Click submit 43 Appendices Password Recovery Your new password will be sent to your registered USM email and alternate email (if provided). THE USM WINDOWS LIVE E-MAIL Log in into USM Windows Live for the first timer: 1. Go to http://mail.live.com. Sign in with your @student.usm.my e-mail address and your IC as your initial password. Click the sign in button. The first time you login to USM Windows Live, a "Provide account information" will appear. We strongly recommend you follow the instructions we provide here to ensure you are able to easily reset your password and access your student.usm.my in the future. You need to reenter your IC number in the password box. In the change password section, enter the password you want to use to access to student.usm.my account. The new password needs to be at least six characters. You will need to type it in both boxes. 2. The "Select a question and secret answer" is very important if you ever need to reset your password. Select one of the questions and provide a secret answer that is easy for you to remember, but hard for others to guess. You will need to retype it exactly the same in the future, so make sure it is an answer that you feel you can retype the same way many months from now. 3. If you already have another email address you regularly use, you may enter it in "Add an alternate e-mail address." This is another way you can test your password- by having the rest sent to this alternate e-mail address. You need to type address in both boxes. 44 Appendices 4. The "Your information" is important because it is required to reset your password using the security question you entered. Please enter "Malaysia" in Country field, Postal Code 11800, City/Region-Pulau Pinang. Enter your birth year. 5. Review and accept the Microsoft Windows Live service agreement and Privacy Statement by clicking I accept. A screen will appear indicating you just updated your personal information and password. Click the Sign in to Windows Live button. 6. Login with your @student.usm.my e-mail address and the new password you entered. A screen will appear that requires you to type the characters you see in a picture. This prevent spammers from using automated tools to create multiple mailboxes. Type the character you see in the picture. 7. By default, the mailbox will open on the "Today" screen. Most users prefer it to open directly to their inbox. You can make this changes by finding the "Want to start with your inbox? To skip the Today page when you sign in, change your settings." text at the bottom of the middle column. Click "Change your settings" at the end of that sentence, and select the "Skip the Today page? option on the "Today page settings" screen. Click "Save" at the right to make the change. You are now ready to use your @student.usm.my email For more information, please browse http://liveated.usm.my/index.html 45 Institute of Postgraduate Studies Universiti Sains Malaysia 11800 USM Penang, MALAYSIA. email: dean_ips@usm.my www.ips.usm.my