TAD Disability Services Annual Report 2015
Transcription
TAD Disability Services Annual Report 2015
2015 Annual Report “To say this is one of these absolute diamonds of philanthropic community support activities would be an understatement,” the Governor-General said. “This is one of those great expressions of compassion and determination in our country, where there are youngsters and people of all ages whose ability and opportunity are limited in some way, but folks say ‘it doesn’t have to be’,” Sir Peter added. The Governor-General, His Excellency General the Honourable Sir Peter Cosgrove AK MC (Retd) and Her Excellency Lady Cosgrove visited TAD Disability Services during Anti-Poverty Week. The visit ended with the Governor-General, Lady Cosgrove and TAD Chairman, Monica Vardabasso, presenting a Freedom Wheels bike to six-year-old Mason Tassone, who has a very rare genetic condition called Koolen De Vries Syndrome. This condition results in low muscle tone, seizures, balance issues, vision impairment and feeding problems. Now with his special bike he can ride with his siblings and friends. TAD Disability Services A small group of engineers, led by TAD’s Founder, George Winston AM, decided to use their skills to profoundly change the lives of people with disabilities. In 1975, Technical Aid to the Disabled became a registered charity and held its first AGM in George’s flat. Today, TAD Disability Services (TAD) has close to 200 volunteers who design and custom build hundreds of diverse items every year. We also have 13 groups throughout NSW run by local volunteers. Our Purpose We change the lives of people living with a disability by providing personalised equipment, technology and services. Our Mantra Clever ideas – changing lives. Contents Chairman’s Report 2 Our Volunteers 14 Chief Executive Officer’s Report 4 Our Board 18 Our Strategic Plan 6 Our Activities 20 Our Operations 8 Our Supporters 22 Valerie’s Legacy 12 Our Finances 24 TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 Chairman’s Report This time last year we were looking with more than a little trepidation at the potential impact of the National Disability Insurance Scheme (NDIS). Having spent a significant part of this year developing the Strategic Plan I’m feeling very confident about TAD’s future. to some staff and volunteers being farewelled and we thank them for their contribution. The Board is confident that the new organisational structure improves development opportunities for staff, relieves internal bottlenecks and better positions TAD for the future. In shaping the 2016 Strategic Plan it has been important to include the input of our clients, those who refer clients to us and our volunteers. Focus groups conducted across the state to elicit feedback were well attended and complemented staff and Board planning workshops. Additionally, in July the Strategic Plan was sent to all volunteers for comment and we appreciate their input. Underpinning these changes is our reason for being, which remains unchanged – clever ideas changing lives. The CEO and Executive Team have ensured that the new Strategic Plan developed for TAD will steer the organisation into the NDIS-future, ensuring that we continue to put our clients at the centre of everything we do and as we have done for the last 40 years. Monica Vardabasso Chairman TAD Disability Services As a result, the 2016 Strategic Plan clearly identifies our goals for the year ahead, focussing on improving our operating model and efficiencies as well as exploring new technologies and partnerships. Preparation for the implementation of the plan has demanded a great deal of staff time, in addition to the day to day operations. I’d like to thank Danny and the team for their outstanding efforts in the past year. A restructure and the Computer Support Service transitioning to WorkVentures led 2 TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 Governor marks TAD’s 40th Anniversary Celebrations TAD Patrons, His Excellency General The Honourable David Hurley AC DSC (Ret’d), Governor of New South Wales and Mrs Linda Hurley, hosted a reception at Government House to mark TAD’s 40th year. Also in attendance were TAD Founder, George Winston AM and his wife Jean and Melanie Gibbons MP, Member for Holsworthy. The Governor thanked everyone in attendance for being a part of TAD’s history and that he and Mrs Hurley felt quite privileged to host the gathering for this milestone. “TAD is one of those niche organisations that has put good Australian brains in touch with those who have a disability or illness who need assistance,” says the Governor. The Governor revealed a special anniversary logo to mark TAD’s 40th year, designed with thanks to TAD’s Platinum Partner, GIO. “Beyond the engineering and the imagination that goes into the individualised and personalised solutions, is the greater good that you’ve done for this organisation,” the Governor said. “Everyone in this room knows the value of what you’ve achieved in the last forty years and look forward to what you can achieve in the future. This is about the dignity of people and doing our utmost that whatever disability or illness is holding them back, you can find a way TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 forward. Thank you for your service to the Australian community,” the Governor finished.3 Chief Executive Officer’s Report As TAD enters its 40th year it is important to reflect back on how we have changed so many lives and equally important to look to how the future will reshape what we do to have an even greater impact. I joined the organisation in late 2014 motivated by the desire to change lives and even more simply to see the smile on a child’s face and the broader smile of their parents after we had touched their lives. With a son and nephew impacted by disability, I know firsthand what those simple things can mean. Entering into its 40th year I was keenly aware that TAD’s future held challenges in adapting to a changing world and to new government regulations and funding models. I see my role as steward, meeting those challenges and ushering in a new era for TAD working alongside our dedicated staff and volunteer teams. I’m pleased to say that the first steps have been very positive and our experience with the NDIS through our amazing Hunter volunteers has given us some important insights ahead of the full rollout. Improved efficiencies, expanded marketing and increased pricing have been revealed as the critical areas of focus and form the cornerstone of our new Strategic Plan. We also passed a new government audit of our Quality Management System and showed that we could meet the requirements that were being laid out for us. 4 As part of the need to be a more efficient, flexible and market focussed organisation we’ve refreshed our operating models, saying farewell to some staff and volunteers who I would like to thank for their efforts. We also transitioned our Computer Support Service (CSS) over to another not-for-profit, WorkVentures, who have shown they provide our clients with a comparable service. These changes have already enabled us to become more focussed on core business and our immediate challenges. I’m excited about the year ahead and the opportunities that this new plan will bring and I’m particularly inspired by the ways we hope to harness new technologies to further support people living with disability. Danny Kapustin Chief Executive Officer TAD Disability Services TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 Nathan put in a huge effort and finished the 15km City Ride in the Real Insurance Spring Cycle to help other kids with disabilities to ride a bike for the first time in their lives. Nathan was definitely a TAD Hero when he rode from North Sydney, over the Harbour Bridge to Pyrmont with his mother, Emily and brother, Jason. Nathan is 13 years old and rides a Freedom Wheels bike to support his balance and gross motor skills which are affected due to Nathan having Down syndrome. Emily says, “Nathan was getting tired on the last 4km but we met some Officers from the Police Bike Unit who helped give him a push. It really motivated him to keep trying and he started to pedal harder.” Many other riders called out messages of support to Nathan along the course as they had seen him on the Channel Ten Eyewitness News. “The riders were very supportive of Nathan and said ‘hey I saw you on the news, nice bike’ or ‘keep going Nathan, you can do it!’ which really encouraged him,” says Emily. At the finish line Nathan was greeted by a cheer squad of riders and TAD volunteers. “Every one cheered at the finish line, it was such a great moment for Nathan and really boosted his 5 TAD DISABILITY SERVICE / ANNUAL REPORT / 2013-14 confidence that he was able to complete his challenge,” says Emily. Our Strategic Plan We’ve spent much of this year focussed on developing our new Strategic Plan to meet the challenges TAD faces. Our immediate future relies on successfully implementing the plan to shape the foundation which will be critical to existing in the new disability market. By the end of 2016 TAD will be: • Prepared for and welcoming the NDIS changes. • Developing a culture of data driven decision making. • More efficient, lean and financially sustainable. • Engaging technology to better serve our customers. • Continuously exploring ways to innovate and refining new service ideas. We will be focussed on six core strategic areas: Improve on our efficiencies and systems Thanks to support from the Ian Potter Foundation and the James N Kirby Foundation we will be reimagining our Northmead workshop to create more opportunities for a more diverse volunteer base and explore increasing production onsite. 1. Build and strengthen partnerships. 2. Grow our fundraising and grants. 3. Improve on our efficiencies and systems. 4. Prepare for the National Disability Insurance Scheme. 5. Renew and engage our workforce. 6. Securing our future. Our priority actions include: Build and strengthen partnerships TAD will strengthen existing relationships with government and disability organisations. We will also be trialling a Community Engagement Officer position to build new referral networks with organisations and therapists to ensure TAD’s services are well known when finding solutions for their clients. We’re also working closely with TAD Australia to demonstrate the national reach of TAD and work to deliver consistent products. 6 TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 This will take into account rationalising our Adaptable Solutions product range which will include a more adjustable design and simplified manufacturing process. A review of our administration operating costs has commenced and has found significant savings and we will be reviewing our software systems to improve data collection and integration of data to help drive decisions. Prepare for the National Disability Insurance Scheme The NDIS is a federal scheme which will provide individualised support and funding to people with a permanent and significant disability. It continues to progress in trial areas around Australia (including the Hunter region) this financial year and will be rolled out by July 2016. From that point the NSW Government will start reducing its funding to TAD and our future will mean relying on the NDIS to replace this amount. To be financially sustainable under the new model TAD is currently reviewing and adjusting its pricing structures for NDIS and non-NDIS clients. Securing our future Over the next 12 months we will explore new service ideas to bring strategic renewal and business transformation. This will include investigating new technology opportunities to meet the needs of our clients and grow our readiness for the new market place. At the time of writing this report we are well underway to meeting our strategic priorities and are looking forward to reporting on our performance at the end of the 2016 financial year. TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 7 Our Operations Unique and Adaptable Solutions TAD is committed to using the latest technologies to develop personalised solutions to support adults and children with a disability. solve equipment challenges for people living with disabilities. We are working with our volunteers to raise awareness of 3D We rely on a state-wide network of volunteers enhanced by a strong connection with Men’s Sheds, particularly in the Illawarra and Port Macquarie regions. Collaboratively, their problem solving and technical skills provide solutions to address the specific needs of a range of clients. Unique Solutions include modifications to school chairs, wheelchairs and electronic devices. Adaptable Solutions include access platform and rails to assist clients to transfer to higher benches and toilets and supportive seating to assist children to be more involved and independent in their classroom. The year saw TAD delve into 3D printing with thanks to a generous grant from the Ian Potter Foundation. TAD volunteers are exploring the use of 3D printing for custom solutions, prototyping, parts within other projects such as a one handed guitar and the brake of a modified electronic trike. This technology will continue to be explored to help 8 TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 printing throughout the groups for them to take advantage within their projects. Photo courtesy of Fairfax Media Freedom Wheels Now in its eighth year, TAD’s Freedom Wheels program continues to provide bikes to clients with disabilities across NSW who cannot ride a standard bike. Designed by TAD engineers, a full range of bikes using quality, easily transportable stabilising systems is accessible for young riders with a broad range of disabilities. Procedures for the supply of bikes to clients as part of the NDIS have been put in place following the successful Hunter trial and TAD continues to supply other Australian states with parts for the stabilising assembly which sees the continuation of Freedom Wheels as a national program. A national Freedom Wheels Forum was held in Melbourne and attended by TADs from across Australia. This forum gave an opportunity to share knowledge, increase consistency of product and discuss the future direction of the Freedom Wheels program. Assessments continued across NSW this year to give an opportunity to children to enjoy the thrill of riding a bike for the first time when a standard bike wasn’t an option. Clinics were held in Sydney, Port Macquarie, Coffs Harbour, Tamworth, Hunter, Bathurst, Mudgee, Wollongong and Nowra. We continue to respond to requests to determine the route of these regional tours. Freedom Wheels acknowledges the invaluable support of ClubGrants, Lions, Rotary and Inner Wheels Clubs, Coca Cola, the Cecilia Kilkeary Foundation and in particular, TAD’s Platinum Partner GIO Insurance who is in the third year of subsidising the program to make it accessible to all families. TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 9 Computer Support Service Since 1995 TAD’s Computer Support Service (CSS) has worked actively to provide access to computers and ongoing phone support to give its clients the assistance, encouragement and confidence to develop their skills in technology. From 5 January 2015, as part of a new strategy to position TAD for the future, the decision was made to transition the service to WorkVentures, another charitable organisation, to ensure that TAD clients continue to have access to quality computer packages and ongoing support. WorkVentures are Australia’s largest not-for-profit computer refurbisher and have supplied more than 50,000 computers and laptops since 2002. With an Australian-based call centre, WorkVentures also provides affordable hotline support for people using Microsoft Windows-based computers. The transition of the CSS to WorkVentures will allow TAD to better focus on core business areas, directing its clients to affordable and quality technological solutions whilst remaining flexible and able to respond to future needs. technology divide for thousands of clients since the service started. We also extend our great appreciation to the many generous individuals and organisations that donated computer equipment and funding to support the services to help our clients for 20 years. In particular we would like to thank the RA Gale Foundation and Fairfax Family Foundation for their support in the early years to grow the service. Thank you to the CSS volunteers for their efforts and dedication to help cross the Finalist in NSW Disability Innovation Awards At a ceremony attended by 180 guests from across the disability sector, John Ajaka, Minister for Disability Services, thanked winners and finalists in the NSW Disability Industry Innovation Awards for their outstanding role in providing greater choice and flexibility for disability service users. inclusion category for our Freedom Wheels program creating the same The high quality of nominations for the 2014 Awards reflected the many creative initiatives developed by non-government disability services thinking beyond traditional support models. TAD was a finalist in the Leadership in promoting 10 TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 opportunities for exercise and fun for children with disabilities. “I was beginning to think it would never come to reality. I was starting to lose hope.” Ross, TAD Client. Like most young people his age, Ross likes spending time with his mates, going out and having fun. Ross has cerebral palsy which has left him with a significant degree of rigidity. Among other challenges, this means that it is extremely difficult for him to bend over to put on his socks and shoes. Until recently he has had to rely upon a carer to come in each day just to help him with his footwear. It was the only part of his life in which he wasn’t independent. Having to be reliant on a carer for a simple thing like putting on your socks and shoes was an enormous source of frustration for Ross so he set out on a six year journey to find a solution. Commercial products didn’t work for Ross and despite the efforts of several occupational therapists, no reliable device could be found and that elusive goal of total independence remained out of his reach. Despite the setbacks, Ross kept trying and finally someone suggested that he contact TAD and met TAD Volunteer Alan. It took them several weeks, multiple prototypes and a bit of fine-tuning but they finally came up with a simple, effective applicator that Ross could manage. “I was lucky that TAD had Alan who was just as determined as me to find a solution to my problem.” Ross is now totally independent. “Their simple plastic shoe and sock applicator has made all the difference to my life and it’s a big, big difference. TAD works out a way.” TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 11 TAD DISABILITY SERVICE / ANNUAL REPORT / 2013-14 11 Valerie’s Legacy When Valerie made the decision to downsize to a village after more than forty years in her family home, she decided testimonials it was a good time to get her financial affairs in order. That meant a new Will with an extra item which was very special to Valerie: a bequest to TAD Disability Services. Valerie has been a wonderful supporter of TAD for quite some time, making annual donations to TAD to support our many activities. “My niece had been born with a significant disability and sadly passed away in the 1960s when she was just five years old from other undiagnosed health issues. I was determined to find a way to enhance the lives of children living with a disability. I’d do anything to stop it happening to another child,” Valerie says. This led Valerie to TAD. At first, Valerie was a bit cautious about establishing a bequest. “Once I saw the magnificent work of TAD I had no doubts. You know where your money is going,” says Valerie. Valerie also appreciates TAD’s personalised touch. ”It is lovely to get letters from the parents of the children. You don’t do it for the thanks but it is nice to know that it has made a difference to the children.” Now Valerie is one of TAD’s most active supporters; she even got to meet the Governor-General and the NSW Governor through her involvement. Valerie likes to keep purposeful, active and productive and is pleased to know that she can leave a legacy that will help TAD keep its good work going for years to come. Valerie’s decisive advice to others who are thinking about making a bequest: “Don’t think about it; just do it!” If you would like to find out more about how to make a bequest to TAD Disabilities Services or ways to support TAD please contact the Development Team on 02 9912 3404. 12 TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 13 Our Volunteers TAD volunteers are involved in all areas of the organisation’s operations and contribute significantly in the delivery of all services, on the administrative team and in organisation leadership. They are instrumental to delivering clever ideas that change the lives of our clients. Volunteers form groups depending on their locality and come together regularly to discuss projects, share ideas and socialise. The Sydney groups are Penrith, Peninsula, Macarthur, Southern Sydney, North West and Northmead. The Regional groups are Albury/Wodonga, Central Coast, Central West, Hunter, Illawarra, Manning Great Lakes and Port Macquarie. We have consolidated our smaller groups into the neighbouring groups above and created a newly formed Northmead group for our nonproject volunteers who are crucial to our administration, photography and communications. We have been engaging with our groups to prepare for the implementation of the NDIS. TAD Hunter has led our experience in the first NSW NDIS trial site and have done an outstanding job of being flexible and responsive with the new processes and a new experience. This year we welcomed three new Honorary Members. Thank you Colin, John and Gail for your many years of service to people living with disabilities. 2014 Honorary Members Colin McIntyre John Simpson Gail Tang-Demetriou “The NDIS seems to be working quite well, especially for the people it’s designed to help. For us it hasn’t impacted on the referrals but a slow down in the approvals process has meant we have a backlog of projects waiting to be started. We’ve accepted the changes to the way we work as necessary processes to follow to continue to do our work for the community. Centralising most of the processing to the team in Sydney has reduced the administration work to the group so we can focus on our core work - the projects for people with a disability.” Geoff Winsley, TAD Hunter Coordinator “There is an enormous amount of satisfaction that you get from building something that makes a difference to a client’s everyday life. It’s a two way street. I get just as much personal benefit from a seeing a job through as the client does when they get to use Les Daniels and Paul Ereaut the finished product. Sometimes at Government House you realise how lucky you are when you are doing a job for a client. Volunteering for TAD keeps me grounded.” Paul Ereaut, TAD Penrith “I never get over how such a small thing on our part can be such a magnificent thing for the people we help. The smile on their face keeps bringing me back.” Les Daniels, TAD Peninsula “I like being useful and the problemsolving of the really unique jobs that challenge you. The thinking and the development of ideas and seeing it through. It’s not just about the mechanical skills. There’s the direct client contact and getting the solution right.” Colin Hunter, TAD North West 14 Geoff Winsley TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 Colin Hunter and Barry Lees “I have always had a great deal of satisfaction from being a TAD volunteer. We’re there for the clients and to make a difference in their lives.” Geoff Key, TAD Central West. Geoff Key “The satisfaction comes from solving the unusual problems and the ones where they call you back later on for other jobs. You think you must be doing something right.” Ken Kirwood, TAD Illawarra Neil McKay, His Excellency General The Honourable David Hurley AC DSC (Ret’d) and Ken Kirwood at Government House. John Brumby, Mike Smith and Paralympian Ryley Batt OAM “We’re privileged to have such wonderful community support and it has allowed us to complete some really unusual jobs that have made quite a difference in the lives of people living with disabilities.” John Brumby, TAD Port Macquarie Deloitte volunteers at TAD on the 2014 Deloitte Impact Day TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 15 The Hon. John Ajaka, the Minister for Disability Services and Ageing and Mark Taylor, Member for Seven Hills, toured TAD’s Northmead office to learn about how our skilled volunteers change the lives of people with a disability. About the Freedom Wheels program, Minister Ajaka says, “To put it in a simple analogy, I’m a father of six daughters and the greatest joy and greatest stress I had was teaching each and every one of them how to ride a bike. It was an extraordinary experience. The fact that children with disabilities are allowed that same opportunity with their parents, to be able to get on a push bike and learn how to ride and enjoy that, says everything to me.” “As we do transition into the NDIS, choice, control, people being able to do what they want to do, when they want, that’s all fantastic if they are actually able to acquire the service, acquire the piece of equipment or buy the bike that they can do it with, because there really is no point in having choice and control if we don’t have providers like TAD doing such a great job in providing that service and providing that equipment. And you do great work,” says Minister Ajaka. A53 District Inner Wheel Family Concert Thank you to everyone who came to support TAD at the A53 Inner Wheel District Family Concert. The turnout was great and the audience enjoyed the wonderful performances by HighJacked Harmony, Meredith Jacobs, Cherrybrook Technology High Jazz Band and St Edmonds High drumming group who entertained the crowd alongside Mr Ron Wilson throughout the evening. A very special thank you to the A53 Inner Wheel District Chair, Lyn Ison and her Committee, who chose TAD as their charity for the 2015 financial year. The efforts of all the clubs in the district were simply amazing, raising $11,000 for TAD. We are honoured to have had the opportunity to work with you all to support our clients. TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 17 Our Board Monica Vardabasso BA (Communications), Dip Law, Master of Business (Management), FPRIA Chairman Monica has worked in communications and corporate affairs for more than 25 years, across a range of industries. She has been on the TAD Board since 2004 and was elected Chairman in 2013. Monica is A/Principal Manager Strategic and Corporate Communications, Transport for NSW and is a Fellow of the Public Relations Institute of Australia NSW (PRIA NSW). Gail Tang-Demetriou B. Soc. Studies, MSW, MAASW Deputy Chairman Rod Weir FCA Treasurer Rod is a Chartered Accountant with over 30 years experience in financial management. Rod has worked for PricewaterhouseCoopers as an auditor in a number of countries and also as CFO of the PricewaterhouseCoopers Consulting business in Australia as well as a number of senior financial management roles with not-for-profit organisations in education, health and disability services. Rod’s current role is CFO of Pooled Energy, an energy company which uses new pool technology to help reduce energy consumption and chemical costs for swimming pool owners. Rod joined the TAD Board in September 2014. Gail received her Bachelor of Social Studies degree in 1978, and a Master of Social Work degree in 1990. She has worked as a Social Worker in a number of Disability Services such as Western Sydney Developmental Disability Service; and as a Policy Officer in Ageing and Disability Services Branch and Funded Services. She has also taught at various TAFE colleges in welfare and disability courses. Gail joined the TAD Board in 1990. Jean Winston, Rod Weir and Paul Ereaut at the Governor’s Reception Andrew Every B.Comm, CA Director Gail Tang-Demetriou and Stan Demetriou at the Volunteer Christmas Party 18 Andrew is a Chartered Accountant and received his Bachelor of Commerce (University of New South Wales) in 2005. He worked for PricewaterhouseCoopers for nearly 10 years advising management and boards in assurance, mergers and acquisitions and strategy before joining Telstra where he is currently employed as a General Manager of Commercial and Content Partnerships. Andrew is a third generation TAD volunteer and joined the TAD Board in 2014. TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 Matthew Kayrooz BSc Director Andrew Every Matthew has worked in the insurance industry for over 30 years, with senior management experience across product and claims management, customer service and dispute resolution. He has worked for several insurance companies, including NRMA, AAMI and currently, Suncorp. Matthew was a Board member of the Society of Consumer Affairs Professionals (SOCAP) Australia between 1991 and 1998, the professional body representing those working in the field of consumer affairs. He joined the TAD Board in 2010 Marianne Hammerton BA (Hons), MA, MPRIA Director Marianne has extensive executive experience in the Australian, SA and NSW public sectors. This includes roles with customer service (human services and transport) as well as central policy and regulatory agencies. Her disability services experience in NSW involved chief executive roles with the Home Care Service and Ageing and Disability Department. Marianne is a Telstra Businesswoman of the Year Award recipient and has diverse not-for-profit board director experience including with the Royal Rehabilitation Centre and more recently with the Rock Eisteddfod Challenge Foundation and Trainworks Ltd. Marianne is a Member of the Public Relations Institute of Australia NSW (PRIA NSW) and joined the TAD Board in 2012. Marianne Hammerton and Bill Phippen watch the Governor-General present at TAD’s Northmead workshop Mark Taylor MP, Member for Seven Hills, Monica Vardabasso, The Hon. John Ajaka MLC, Minister for Disability Services, Danny Kapustin and Matthew Kayrooz William Phippen OAM BSc, B.E (civil) (hons), FIEAust Director Bill has been a member and technical volunteer at TAD since 1975. He joined the Board in 1976 and became Chairman in 1997 until 2013. He is qualified as a civil engineer and worked as a builder until 2010 when he became manager of the Railway Resource Centre within the Australian Railway Historical Society. In 2010 he was named as New South Wales Senior Volunteer of the Year and as one of the 100 most influential people in Sydney by the Sydney Morning Herald. He was made an Honorary Member of TAD in 2010, awarded the Medal of the Order of Australia on Australia Day 2012, and named by Engineers Australia in June 2013 as one of the 100 most influential engineers in Australia and invited to become a Fellow of that Institution on the basis of his long involvement with TAD. TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 19 Our Activities 155 Freedom Wheels Bikes 173 Freedom Wheels Assessments 282 Unique Solutions 165 Adaptable Solutions 20 TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 2013-14 6 focus groups held across NSW with clients, families, referrers, volunteers and TAD staff. Client Age Profile 3% 9% 8% 0-18 19-35 36-65 65+ 80% Program Types 26% Adaptable Solutions 47% Freedom Wheels Unique Solutions 27% Sources of Income 18% 32% Private grants and donations Government grants 26% Client fees for services TAD Foundation 24% TAD TADDISABILITY DISABILITYSERVICES SERVICES/ /ANNUAL ANNUALREPORT REPORT/ /2014-15 2013-14 21 Our Supporters Thank you to our wonderful supporters whether they give a gift, make a regular donation, hold an event at their school to raise funds, enter the Spring Cycle or give pro bono support or gifts in kind. For every volunteer working at a bench in the workshop, there’s a person giving a gift to makes sure the lights are on, the tools are maintained and everything else needed to provide the personalised solutions to change the lives of people living with a disability. We are so grateful for our loyal and generous supporters who so passionately support our cause. Freedom Wheels Platinum Partner TAD Community Partner Individual donors Regular & Workplace Givers N. Alekna J. Allen H. & R. Aram F. Archer C. Austin M. Bamford D. Barnes J. Barrett E. & B. Bektas J. Bloch B. Bulbrook W. Chapman V. Chick R. Cliff M. Coles B. Day C. & I. De Silva J. Dods M. & V. Dunbier 22 J. Dunkerley D. Eagar D. Farley J. Farley J. & A. Fernon T. Furby A. Hanley R. Hespe P. Hugh-Jones A. Hymas T. Ingold J. Jacobs A. Jeffrey P. Jenkins A. Kilcullen D. Kirkham K. & J. Lawler G. Lillico M. McDonald G. McIntosh A. McKenzie P. McLean S. & M. Millward TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 A. Moore R. Mostyn C. Moynham I. Muir L. & J. Nelson M. Nolen S. & S. Olsen V. Packer J. Perheentupa K. Phippen D. & J. Pritchett M. Ralston L. & S. Robberds R. Rodwell T. Roscioli J. Rothwell K. & P. Saunders C. Scott L. Seaman R. Seton D. & V. Sherlock A. Shires M. & J. Shuttleworth Allens Linklaters Blackbaud Pacific Chorus Call Australia Deutsche Bank Di Lorenzo Ceramics GIO Insurance Goldman Sachs Australia Grill’d Westfield Parramatta Herbert Smith Freehills Jenkins Engineering Defence Systems Pty Ltd Key Solutions Group Lara Jean Association Inc M R Toal Investment Services Pty Ltd Milford Astor Foilmakers Nepean Engineering Pty Ltd Penrith City Automotive Pty Ltd PwC Australia Reg Smith Motors (NSW) P/L Suncorp Group Club Liverpool Commercial Club (Albury) Ltd Country Women’s Association Port Macquarie Dooleys Lidcombe Catholic Club Earlwood Bardwell Park RSL Club Ltd Eastwood Uniting Church Musical Society Inc Frank Vickery Village Girraween High School Hornsby RSL Club Ltd Kingswood Sports Club Lions Club of Bondi Lions Club of Castle Hill Lions Club of Lugarno Inc Liverpool Hospital Mackellar Girls Campus North Richmond Panthers North Ryde RSL Community Club Ltd North Sydney Leagues Club Ltd Panthers Bathurst Panthers Group Park Beach Bowling Club Parramatta City Council Penrith Panthers Pittwater RSL Club Ltd Revesby Workers’ Club Ltd Riverwood Legion & Community Club Ltd Rotary Club of Crows Nest Inc Rotary Club of Galston Inc Rotary Club of Padstow Rotary Club of Springwood Inc Sawtell RSL Shoalhaven Ex-Servicemens Club The Rotary Club of Narellan Inc Wests Ashfield Leagues Woolgoolga Returned Services Club Community Groups, Councils & Schools Trusts and Foundations A53 Inner Wheel District Ashfield RSL Club Avalon Beach RSL Club Limited Brentwood Computer Club Brighton-Le-Sands RSL Club Ltd Campbelltown Catholic Club Chatswood RSL Club Ltd Club Central Hurstville Club Coffs Australian Communities Foundation Cecilia Kilkeary Foundation Ltd Coca Cola Australia Foundation Coles Danziger Foundation Gregory Patrick & Marie Dolores Farrell Foundation Newcastle Coal Infrastructure Group Perpetual Philanthropic Services C. Smith K. & M. Stein M. Toal S. Tomasi N. Tsyganov R. & S. Ullett M. Vardabasso A. Vernon J. Walsh R. & L. Weir M. Westbrook D. & R. White J. & R. Willis W. & G. Windeyer T. K. Wong P. Wyatt Corporate Supporters Port of Newcastle Slater and Gordon Lawyers St George Foundation The Baxter Charitable Foundation The Fairbridge Foundation The George Lewin Foundation The Ian Potter Foundation The James N Kirby Foundation Ltd The Lucy Giumelli Saini Trust The RA Gale Foundation The Raymond E Purves Foundation Limited Todd Family Foundation In Kind Bicycle NSW 3DConnexion A. L. Stone Awards & More B. G. Jenkins B. Gibbons Camden Hire Cockatoo Creek Timbers C. Liebmann D. Harakos Digital 3D E. Lynch Ferring Pharmaceuticals GIO Insurance Hansen Yuncken Pty Ltd Hollard Financial Services Holroyd City Council - Library Services J. Lowes L. Langton L. Ison Mediaways Pty Ltd Monte Sant’ Angelo Mercy College N. Alekna Northern Beaches Upholstery Office of Communities NSW Olympus Imaging Australia Pty Ltd Pacific West Corporation Pty Ltd ParTech Inc Redlands R. Cliff SAS Institute Australia Scottish Pacific Debtor Finance ThyssenKrupp Mannex Pty Ltd TOT Transport Vintec Australia TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 23 Our Finances Overall we finished the year in deficit and lower than the previous year, however, there were some anomalies that need to be taken into account that effected our final position which suggest a better operational result. Most notable was the adjustment of revenue recognition policies in relation to grants which resulted in a reversal of grant income at year-end of $203,000 and the subsequent increase of grants in advance liabilities on the balance sheet by the same amount. This change in treatment created the overall deficit position for the year but was not an actual cash loss. Key variances to note: • In 2015 the State Government withdrew $95,000 worth of funding which resulted in less overall government grant income. • The reduction in client fees was a result of the transition out of the CSS service and not core operations (this service had been running at a loss). • $203,000 of grant income was reversed out to reflect a change in grant treatments and was an accounting change rather than operational. • Increased staff costs were due to redundancies that occurred and will result in decreased costs for the next financial year. • Other operating costs increased due to legal and consultancy costs incurred as a result of needing interim CEO support and strategic support for the Board. These costs will not be repeated. We are anticipating that the results for the next financial year will show income improvement as well as expense reduction to further strengthen financial sustainability. Income Statement for the year ended 30 June 2015 2015 $’000 2014 $’000 Client fees for services 260 301 Government grants 331 418 Private grants and donations 827 1,016 6 6 1,424 1,742 1,012 924 131 169 27 21 464 404 TOTAL EXPENDITURE 1,634 1,518 Surplus/(Deficit) (210) 224 Revenue Interest GROSS REVENUE Expenditure Staff costs Materials for projects Depreciation Other operating expenses 24 TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 Balance Sheet as at 30 June 2015 2015 $’000 2014 $’000 Cash and cash equivalents 431 503 Trade and other receivables 102 30 81 69 614 603 Property, plant and equipment 57 62 Total non–current assets 57 62 672 665 42 36 Grants received in advance 203 - Provisions – employee entitlements 109 89 Total current liabilities 354 124 Provisions – employee entitlements 4 16 Total non–current liabilities 4 16 TOTAL LIABILITIES 358 141 NET ASSETS 314 525 Current assets Inventory Total current assets Non–current assets TOTAL ASSETS Current liabilities Trade and other payables Non–current liabilities TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15 25 Unit 10, 185 Briens Road Northmead NSW 2152 Telephone: 02 9912 3400 1300 663 243 Facsimile: 02 9890 1912 Email: tad@tadnsw.org.au Website:www.tadnsw.org.au ABN 82 002 042 462