Insert Your Prepaid SIM Card Into Your Vodafone Mobile

Transcription

VODACOM INTERNET STARTER PACK
Insert your Prepaid SIM card into your Vodafone Mobile Connect USB modem; this
will automatically activate your new Starter Pack. If your SIM is not automatically
activated, simply place it in a cellphone and dial 100 to activate your SIM.
You will not be able to activate your Starter Pack until you have registered your
cellphone number as per the RICA Act.
For more information, call Customer Care on 111 free from your Vodacom cellphone
or call 082 111 from any other phone at the applicable call rate.
The insertion by you of a Vodacom SIM card into a cellphone or modem and/or the use
by you of Vodacom cellular communication service, constitutes acceptance by you of
Vodacom’s standard terms and conditions
as amended from time to time.
A copy of such terms and conditions
is available on Vodacom’s website
www.vodacom.co.za, alternatively it
may be requested from Customer Care
by dialling 082 111.
V01NOV10
130055VODC Data Book 100MB.indd 1
100MB
2010/10/22 5:27 PM
1
eve
100MBnth
o
ever y m12
for
s!
month
•3G USB Modem
(3.6Mbps)
•FREE DATA for
12 months
•Prepaid SIM card
•Plug and Play for
easy installation
•Windows & MAC
compatible
Internet
2010/10/22 5:27 PM
2010/10/22 5:27 PM
Contents
1. What can I do on the Internet?
2
2. RICA
4
3. Internet Starter Pack
5
3.1 Getting started
5
3.2 How the monthly FREE Data Bundles work 7
3.3 Buying Additional Data Bundles
8
3.4 Data Bundle Prices
12
3.5 Account and Data Bundle Balances
12
3.6 Keeping your Software updated
13
3.7 Getting Assistance
13
4. Using your Data SIM to make calls
and send SMSs and MMSs
13
4.1 FreeChange
14
4.2 Loyalty offers
14
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1WHAT CAN I DO ON THE INTERNET?
What can I do on the Internet?
The Internet opens up a whole new world to you, giving you everything from breaking news and
valuable information to world-class entertainment. Not having access to the Internet in this day
and age is simply not an option. Go ahead, step in.
Communicate
Email friends, family or business
contacts with attachments like
pictures and videos. You can also
use Voice over Internet Protocol
(VoIP) to talk to your loved ones
anywhere in the world.
FREE Email from Vodacom
With Vodacom’s Free Email
you can get your own personal
email address, free of charge.
The service gives you 3GB
of storage space, five aliases,
20 SMS notifications of
new emails per day, spam and
anti-virus protection. Simply visit
www.vodamail.co.za from a PC
and register for the service or
dial *111# and follow the menu
prompts for email.
Social networks
Interacting with
friends online has
never been easier
and more fun.
Rendezvous in the
real world after
connecting in the
virtual one. Facebook,
Twitter and the grid
allow you to create
your profile, chat to
friends and share
cool applications.
Think of it as your
own personal
webpage – it is all
about you and your
world.
Infotainment
Go to YouTube,
Zoopy or Flickr
to view the latest,
greatest videos and
photos on anything
from sport to your
favourite celebrities.
You can also upload
your own videos
or photos for the
whole world to view.
Online shopping
Looking for a great
deal or need to buy
something online?
Browse online, buy
what you need and
have it delivered
to your doorstep.
Isn’t this a
convenient way
to shop?
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Research and
browsing for fun
The web is a big
place with so much
information; use
search engines like
Google to search
for information on
a specific topic of
interest. Wikipedia
allows you to learn
about almost
anything you would
want to know.
Internet banking
Why stand in long
queues at your bank
to pay your bills
or get your latest
statements? Log onto
your bank’s website
and immediately
make your payments
or view your
statements.
Online gaming
Vodacom Gaming
is currently attracting
hordes of gamers
from far and wide.
Buy the game and
then go to www.
vodacomgaming.
co.za to play online,
and challenge other
gamers around the
world.
More, more,
more…
Create your own
blogs, listen to music,
watch movies, post
to bulletin boards,
write book reviews…
all of this can be
done online, and it’s
just plain easy!
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2RICA
If you have not registered your new Prepaid SIM card for RICA, please do so to ensure that
your SIM card can be automatically activated when inserted into your Vodafone Mobile
Connect USB modem.
How to RICA:
To RICA at a Vodacom outlet, you must provide the following:
–Your SIM card number
–Full names and surname
–Green bar-coded ID document or temporary ID certificate, or passport
–Proof of residential address, e.g. bank statement, municipal rates, cellphone or retail
account (not older than three (3) months), existing lease, rental or credit card agreement,
insurance policy, current TV or motor vehicle license.
–If you live in an informal settlement you can provide a letter and/or affidavit from a
school, church or retail store where you receive your post (this letter must be on an official
letterhead or have the stamp of the school, church or retail store).
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3INTERNET STARTER PACK
3.1 GETTING STARTED
Ensure that your Prepaid SIM card has been registered for RICA.
System Requirements:
To use this Vodafone Mobile Connect Broadband USB modem and the Vodafone Mobile
Connect application, you need:
– A computer running Microsoft ® Windows Vista™ (SP1 recommended), or Windows® XP
SP2,Windows® 2000 SP4 or an Apple Mac running Mac OS® X 10.3.9 or later.
– At least 100 MB free disk space and 256 MB RAM
– A USB socket
– Administrator rights on your computer
Step 1: Insert your Prepaid SIM card into your Vodafone Mobile Connect USB modem;
this will automatically activate the SIM card. If your SIM is not automatically
activated, simply place it in a cellphone and dial 100 to activate your SIM.
Step 2: Insert the Vodafone Mobile Connect USB modem into a free USB port.
The LED on the USB modem will light up.
Step 3: Select your preferred language.
Step 4: Setup files will now be extracted for installation.
Step 5: The Installation Shield wizard will pop up - select the mobile network operator,
e.g. Vodacom, from the drop down list and click on the ‘Next’ button.
Step 6: The Vodafone End-User License Agreement will now appear. If you agree to
the terms in the license agreement, click on ‘I accept the terms in the License
Agreement’. Click on the ‘Next’ button.
Step 7: Select the ‘Reporting option’ you wish to use and then click on the ‘Next’ button.
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Step 8: Choose your Account type – ‘Prepay’ and then click on the ‘Next’ button.
Step 9:
The installation for the Vodafone Mobile Connect will now take place.
Step 10:
Installation has now completed, click on the ‘Finish’ button.
Step 11:
The Vodafone Mobile Connect software is now installed. Click on ‘Connect’ to
establish a connection to the 3G network. The LED on the USB modem will turn
to blue or green, depending on 3G network coverage.
Step 12:
The status will now change to ‘Connected’.
Step 13:
Click on the’ Internet Explorer’ icon.
Step 14:
You are now able to browse the Internet!
Please note: For the latest version of the Vodafone Mobile Connect (VMC) software,
visit http://help.vodacom.co.za
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On activation you will receive a series of SMSs detailing:
–
Your RICA confirmation
–
The Data Bundle amount to be allocated to you each month, and
–
Your Prepaid SIM’s cellphone number (keep this safe as you will need it to load additional
data bundles).
Need Assistance?
Inside your Internet Starter Pack’s modem box, you’ll find a Quick Start Guide to assist you to set
up your Vodafone Mobile Connect USB modem as well as a Vodacom Technical Support Voucher
(valid for 6 months from the date of purchase) that entitles you to one FREE visit or in-store
support from one of our technicians.
3.2 HOW THE FREE DATA BUNDLES WORK
–
Your Prepaid SIM card will be loaded with the Data Bundle size as indicated on the front of
the Internet Starter Pack, every month for 12 months. Your Data Bundle will be loaded on
the same date as the first activation of your SIM (e.g. if you activate on 15 November you
will receive your Free Data Bundle every month on the 15th).
–
You can add more once-off Data Bundles at any time. Please see page 8 for more
information on how to buy Data Bundles.
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3.3
HOW TO BUY ADDITIONAL DATA BUNDLES
In order to purchase additional Data Bundles, you first need to recharge the airtime on your SIM.
You can then use the airtime to purchase the Data Bundle of your choice.
Recharge and Purchase Data Bundles:
There are 4 ways to recharge airtime:
–
Airtime Transfer
–
Physical Airtime Recharge Vouchers
–
Till Slip Airtime Recharge Vouchers
–
ATM and Online Banking Recharges
1)
Airtime Transfer: All Contract, Top Up and Prepaid Vodacom customers can send airtime
credit from their cellphone to the Prepaid SIM card received with the Internet Starter Pack FREE OF CHARGE.
How to Transfer Airtime (both free of charge):
Option 1: Call
, free from your Vodacom cellphone and follow the voice prompts; OR
Option2: 1.
2.
3.
4.
Dial
from your Vodacom cellphone
A MyPhone menu will appear with ‘Airtime Transfer’.
Select ‘Airtime Transfer’ and choose the amount that you would like
to transfer.
Enter the Prepaid Data SIM cellphone number and select ‘confirm’.
)*@ !@)))
!!!
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Please note the following:
•
Prepaid and Top Up customers can transfer up to 80% of their recharged amount, excluding
the Top Up monthly subscription amount or the airtime value within a starter pack
•
Contract customers will be billed for the airtime value transferred on their cellphone bill
•
Customers can transfer any amount from R29 (twenty nine rand)
•
Calls to are FREE from your Vodacom cellphone
•
For more information dial (free from your Vodacom cellphone)
•
Terms and conditions apply
) * @ !@)))
)*@ !!*&
2)
Physical Airtime Recharge Vouchers: Can be bought at any Vodacom approved outlet.
An airtime recharge voucher has the airtime value and PIN number printed on the voucher.
3)
Till Slip Airtime Recharge Vouchers: Available at retailers displaying the Vodacom sign.
The recharge value you choose as well as the PIN is printed on your till slip.
Recharge with an Airtime Recharge voucher as follows:
– SMS your 12-digit recharge voucher PIN number to 100 (FREE), from the Vodafone Mobile Connect Connection Manager; OR
– Go to the ‘Top Up by Voucher’ option on the ‘My Account’ drop down list from the
Vodafone Mobile Connect Connection Manager. Type your 12-digit recharge voucher
PIN number in the space provided; OR
– Dial
12-digit recharge voucher PIN number #, press the dial button (FREE) (e.g.
)
on your cellphone; OR
– Call 100 (FREE) and follow the prompts
! )) )!
!)) )! !@#$%^!@#$%^
4)
ATM and Online Banking Recharges: Recharge your Prepaid account via an ATM, or via
Internet banking. The airtime value you choose will be credited directly to the cellphone
number of the Prepaid SIM you received with your Internet Starter Pack (enter the Prepaid
SIM’s cellphone number when choosing which number to recharge).
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Converting your Airtime to Data Bundles
Once you have recharged the airtime value needed to buy a Data Bundle, you can purchase
Data Bundles through any of the following four channels:
–
SMS
–
My Vodacom
–
On the VMC Connection Manager
–
Purchase Data Bundles at Banks
1)
SMS: Send an SMS to 100 (FREE), from
your Vodafone Mobile Connect (VMC)
Connection Manager with the Data Bundle
size you want to buy. e.g. If you want
to buy a MyMeg 250 Data Bundle, SMS
‘MyMeg 250’ or for a MyGig 1 SMS
‘MyGig 1’ to 100.
2)
My Vodacom:
Go to www.vodacom.co.za, click on ‘My Vodacom’ to register/login (using the Prepaid
cellphone number). Go to ‘Buy Bundles’ to select a Data Bundle.
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3)
On the VMC Connection Manager:
a) Log-in to your ‘My Vodacom Account’ via ’Account Login’ on your VMC Connection Manager,
then click on ‘My Vodacom’ to register/login (using the Prepaid cellphone number). Go to ‘Buy
Bundles’ to select a Data Bundle.
b) Go to the ‘Buy Data Add on’ option on the ‘My Account’ drop down list from your VMC
Connection Manager, to select a Data Bundle of your choice.
4)
Purchase Data Bundles at Banks: Selected Banks offer Data Bundles via their ATMs or on Internet
banking.The value of the Data Bundle you choose will be credited directly to the cellphone number of the
Prepaid SIM you received with your Internet Starter Pack (enter the Prepaid SIM’s cellphone number).
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3.4. DATA BUNDLE PRICES
For the latest Data Bundle prices, visit www.vodacom.co.za.
3.5. ACCOUNT AND DATA BUNDLE BALANCES
You can check your balance in two ways:
–
On your computer: Go to the ‘Check
Balance’ option on the ‘My Account’ drop
down list from your VMC Connection
Manager, to check your balance.
–
On My Vodacom: Log-in to your ‘My Vodacom’ Prepaid Data account via the VMC
Connection Manager or go to www.vodacom.co.za, then click on ‘My Vodacom’ to
register/login using your Prepaid SIM cellphone number. Then go to ‘account info’ and
check your balance.
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3.6. KEEPING YOUR SOFTWARE UPDATED
All software and firmware downloads available on www.vodacom.co.za are FREE when you
connect to the website from a Vodacom SIM card, so it is easy to keep the software and firmware
updated in order for your Vodafone Broadband Access Devices to function optimally.
(Browsing www.vodacom.co.za is charged at applicable data rates).
3.7.
GETTING ASSISTANCE
If you need help with setting up and using your Vodafone modem, please contact us:
–
)*@ !%%
–
The Vodacom website help section ( http://help.vodacom.co.za )
–
Enclosed in the modem box is a technical support voucher (valid for 6 months from the
date of purchase) that entitles you to one FREE visit or in-store support from one of our
technicians to assist you with the installation of your software and set-up of your Free
Vodacom email address; OR to assist you with troubleshooting of your existing installation
and the set-up of your Free Vodacom email address.
Data Support line (free from a Vodacom SIM)
4 USING YOUR PREPAID SIM TO MAKE CALLS, SENDING SMSs
AND MMSs
You can also use this Internet Starter Pack SIM to make voice calls, send SMSs and MMSs.
Simply insert your SIM card into a cellphone. The Yebo4Less tariff package will apply when
making voice calls.
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4.1 FREECHANGE
FreeChange allows you to switch between any of Vodacom’s Prepaid tariff offerings, every 30
days – absolutely free, just dial the FreeChange number
free from your Vodacom
cellphone.
!!*!
Yebo4Less (This tariff package will be the default tariff when making voice calls,
sending MMSs or SMSs, when inserting your Prepaid SIM card into your cellphone)
Up to 100% discount on all calls dependent on where you are and the time of day.
If you are in doubt or change your mind – try FreeChange!
Best of all, when changing tariff plans, you will not lose your airtime – it will automatically be
transferred.
4.2 LOYALTY OFFERS – GETTING SOMETHING BACK
Vodacom appreciates your support and that is why we give you something back just for being a loyal
Prepaid customer. Every time you recharge with R10 or more Vodacom Prepaid airtime, you get
Vodacom Talking Points that you can exchange for discounted Vodacom-to-Vodacom calls, SMS, MMS
and Data Bundles or cellphones – the more you recharge, the more Talking Points you earn!
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What you can get with your Talking Points
100 Points
100 Free SMSs OR 5% Call Discount OR 100 Free MMSs
150 Points
OR MyMeg 110 Data Bundle
250 Points
500 Points
1000 Points
Selected phones from each category
1500 Points
2000 Points
Please note: Call discounts do not apply if you are on the Yebo4Less tariff plan.
Points can be exchanged when your Talking Points balance reaches the ABOVE thresholds.
To find out how many points you have accumulated in total, use any of the following methods:
–
Simply call
(free from your Vodacom cellphone); or
–
Dial
and select the Talking Points option on the MyPhone menu; or
–
Visit participating Vodacom outlets; or
–
Go to www.vodacom.co.za
)*@ @$! !)*@
!!!
Yebo Millionaires
Vodacom Yebo Millionaires is a game show exclusive to all Vodacom customers (Contract, Top Up and
Prepaid customers). All Vodacom customers receive 2 FREE SMSs every week to enter Yebo Millionaires.
Once you have used your 2 FREE SMSs, additional SMSs will be charged at just R1 (VAT included).
You will also receive an additional FREE game show SMS for every recharge during the week.
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You can enter the competition in one of three ways:
1.
Weekly SMS (choose your own nine lucky letters).
• SMS any nine alphabet letters (from A-Z) to 32082 in any order.
2.
UPICK (Vodacom randomly picks nine letters for you, for the next 4 consecutive draws)
In case you struggle to come up with nine letters every week then:
• SMS the word UPICK to 32082 and Vodacom will randomly generate nine letters on your
behalf. Your UPICK entry will automatically be entered for the next four consecutive draws.
3.
SAME (send the same nine lucky letters for the next four consecutive draws)
In case you are attached to a specific nine letter word then:
• SMS SAME followed by a space and nine lucky letters to 32082 to enter your same lucky
nine letter word for the next four consecutive draws.
All SMS entries receive an SMS confirmation with a reference number and draw date. Retain this SMS
as proof of entry.
Once-off qualifying question for first time players:
#@)*@
Customers sending their nine letters to
for the first time will receive a simple
multi-choice question that must be answered correctly to qualify to play the game. The customer only
needs to answer the question correctly once, in order to play as many times as they like thereafter.
There are amazing prizes to be won including:
– 9-letter match – win R1 million
– 8-letter match – win R200 000
– 7-letter match – R29 Airtime
– 6-letter match – R12 Airtime
Even if you don’t get the winning letters correct you could still win a prize with the Yebo
Millionaires weekly and monthly lucky draws:
Ten LG cellphones are given away during the weekly lucky draw and a Toyota Yaris is given away
in a monthly lucky draw on the last Tuesday of every month. Watch the Yebo Millionaires game show
every Tuesday on SABC 1 just before 18h30 to see if you are the next millionaire.
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PLEASE READ CAREFULLY
Your new Vodacom SIM card has been preset with the PIN request disabled. This means that
when you insert your SIM into your cellphone or modem, you will not be prompted to type in
a PIN number. You will be connected to the Vodacom network.
A PIN (Personal Identification Number) is a security code that stops your cellphone or device from
being used without your permission. You can set your cellphone to prompt you for a PIN when you
switch your cellphone on by referring to your cellphone manual, under your cellphone’s settings and
security features. Your cellphone will request a PIN number, use 0000 (these will appear as stars on
your screen). You will then be prompted to set your own PIN number. Ensure that you choose a PIN
number that is easy to remember. Your cellphone should confirm that your PIN has been changed.
If you setup a PIN number on your cellphone and you enter a PIN incorrectly three times, the SIM
card will be blocked and you will be required to enter your PUK number. The PUK number can be
found on your Vodacom Certificate or obtained by calling 082 111. Remember to keep your PUK
number in a safe place.
For more information, call Customer Care on 111 free from your Vodacom cellphone or call 082 111
from any other phone at the applicable call rate.
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Insert Your Prepaid SIM Card Into Your Vodafone Mobile

Transcription

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