NSW Clinical Supervision Support Project Mapping Study
Transcription
NSW Clinical Supervision Support Project Mapping Study
NSW Clinical Supervision Support Project Mapping Study Final Report August 2012 CONTENTS ACKNOWLEDGEMENTS .......................................................................................................................... …5 TERMINOLOGY ............................................................................................................................................ 7 EXECUTIVE SUMMARY ............................................................................................................................... 8 1. INTRODUCTION ................................................................................................................................ 15 1.1 ABOUT THE HEALTH EDUCATION AND TRAINING INSTITUTE (HETI)………....... 15 1.2 ABOUT HEALTH WORKFORCE AUSTRALIA…………………………………………....15 1.3 NSW CLINICAL SUPERVISION SUPPORT PROJECT………………………………....16 1.4 METHODS AND INFORMATION SOURCES………………………………………….....17 1.5 STRUCTURE OF THE REPORT.................................................................................22 1.6 CAVEATS AND CONSIDERATIONS ..........................................................................22 2. BACKGROUND CONTEXT ...................................................................................................................25 2.1 NSW PUBLIC HEALTH WORKFORCE ....................................................................25 2.2 CLINICAL SUPERVISION MODELS ........................................................................26 3. OVERVIEW OF SUPERVISORS OF STUDENTS, TRAINEES AND INTERNS IN NSW ....................27 3.1 OVERVIEW OF SURVEY RESPONSES.....................................................................27 3.2 DEMOGRAPHICS AND LOCATIONS OF CURRENT SUPERVISORS.......................28 3.3 CONTEXT AND CULTURE OF SUPERVISION .......................................................31 4. PROFILE OF SUPERVISORS OF STUDENTS, TRAINEES AND INTERNS IN ALLIED HEALTH ....36 4.1 OVERVIEW OF STUDENT, TRAINEE AND INTERN SUPERVISION IN ALLIED HEALTH ......................................................................................................................37 4.2 PROFILE OF SUPERVISORS OF ALLIED HEALTH STUDENTS, TRAINEES AND INTERNS ....................................................................................................................37 4.3 CAPACITY FOR SUPERVISION OF STUDENTS, TRAINEES AND INTERNS IN ALLIED HEALTH .........................................................................................................48 4.4 CORE SKILLS OF PEOPLE PROVIDING SUPERVISION FOR ALLIED HEALTH STUDENTS, TRAINEES AND INTERNS ....................................................................53 4.5 INCREASING SUPERVISORY CAPACITY ..................................................................55 5. PROFILE OF SUPERVISORS OF STUDENTS, TRAINEES AND INTERNS IN DENTISTRY ............56 5.1 OVERVIEW OF STUDENT AND INTERN SUPERVISION IN DENTISTRY…………...57 5.2 PROFILE OF SUPERVISORS OF DENTAL STUDENTS AND INTERNS ...................57 5.3 CAPACITY FOR SUPERVISION OF DENTAL STUDENTS, TRAINEES AND INTERNS. ...................................................................................................................66 5.4 CORE SKILLS OF PEOPLE PROVIDING SUPERVISION FOR DENTAL STUDENTS, TRAINEES AND INTERNS .........................................................................................70 5.5 INCREASING SUPERVISORY CAPACITY ..................................................................72 NSW CSSP Mapping Study 2 6. PROFILE OF SUPERVISORS OF STUDENTS, TRAINEES AND INTERNS IN MEDICINE ................73 6.1 OVERVIEW OF MEDICAL STUDENT, TRAINEE AND INTERN SUPERVISION ........74 6.2 PROFILE OF SUPERVISORS OF MEDICAL STUDENTS, TRAINEES AND INTERNS.......................................................................................................................74 6.3 CAPACITY FOR SUPERVISION OF STUDENTS, TRAINEES AND INTERNS IN MEDICINE...................................................................................................................84 6.4 CORE SKILLS OF PEOPLE PROVIDING SUPERVISION FOR MEDICAL STUDENTS, TRAINEES AND INTERNS .........................................................................................88 6.5 INCREASING SUPERVISORY CAPACITY ................................................................91 7. PROFILE OF SUPERVISORS OF STUDENTS AND TRAINEES IN MIDWIFERY ............................92 7.1 OVERVIEW OF STUDENT AND TRAINEE SUPERVISION IN MIDWIFERY ..............93 7.2 PROFILE OF SUPERVISORS OF MIDWIFERY STUDENTS AND TRAINEES ..........93 7.3 CAPACITY FOR SUPERVISION OF STUDENTS AND TRAINEES IN Midwifery .....101 7.4 CORE SKILLS OF PEOPLE PROVIDING SUPERVISION FOR MIDWIFERY STUDENTS AND TRAINEES ....................................................................................105 7.5 INCREASING SUPERVISORY CAPACITY .............................................................107 8. PROFILE OF SUPERVISORS OF STUDENTS AND TRAINEES IN NURSING ................................108 8.1 OVERVIEW OF Student AND TRAINEE SUPERVISION IN NURSING ....................109 8.2 PROFILE OF SUPERVISORS OF NURSING STUDENTS AND TRAINEES ............109 8.3 CAPACITY FOR SUPERVISION OF STUDENTS AND TRAINEES IN Nursing ........119 8.4 CORE SKILLS OF PEOPLE PROVIDING SUPERVISION FOR NURSING STUDENTS AND TRAINEES ........................................................................................................124 8.5 INCREASING SUPERVISORY CAPACITY .............................................................126 9. CONSIDERATIONS FOR A TRAINING STRATEGY FOR SUPERVISORS OF STUDENTS, TRAINEES AND INTERNS .......................................................................................................................127 9.1 CORE SKILLS OF SUPERVISORS ..........................................................................128 9.2 EXISTING TRAINING PROGRAMS IN CLINICAL SUPERVISION............................132 9.3 FUTURE TRAINING IN CLINICAL SUPERVISION .................................................135 9.4 IMPORTANCE OF CONTEXT FOR CLINICAL SUPERVISION TRAINING PROGRAMS 138 9.5 OTHER ISSUES INFLUENCING CAPACITY .........................................................140 NSW CSSP Mapping Study 3 10. PROFILE OF THE SUPERVISION OF STUDENTS, TRAINEES AND INTERNS IN THE PRIVATE HEALTH SECTOR ....................................................................................................................................141 10.1 PRIVATE HEALTH SECTOR OVERVIEW ...............................................................142 10.2 PROFILE OF STUDENT, TRAINEE AND INTERN SUPERVISION IN THE PRIVATE HEALTH SECTOR ....................................................................................................146 10.3 OVERVIEW OF SUPERVISION IN THE PRIVATE HEALTH SECTOR ....................149 10.4 PROFILE OF SUPERVISORS OF STUDENTS, TRAINEES AND INTERNS IN THE PRIVATE HEALTH SECTOR ....................................................................................156 10.5 CAPACITY FOR SUPERVISION IN THE PRIVAT E SECTOR ................................166 10.6 FINDINGS FROM THE PROFILE OF SUPERVISORS IN THE PRIVATE HEALTH SECTOR ...................................................................................................................172 11. CONCLUSIONS AND IMPLICATIONS ...............................................................................................175 APPENDIX I: DISCIPLINES INCLUDED IN SCOPE ...............................................................................179 APPENDIX II: NSW CSSP ADVISORY COMMITTEE MEMBERS ..........................................................180 APPENDIX III: ELECTRONIC SURVEY QUESTIONS .............................................................................181 APPENDIX IV: SURVEY INVITATION EMAIL TEXT ................................................................................191 APPENDIX V: GEOGRAPHIC CATEGORISATION OF LHDS ................................................................192 APPENDIX VI: INTERVIEW PARTICIPANTS...........................................................................................193 APPENDIX VII: INTERVIEW SCHEDULE ................................................................................................194 APPENDIX VIII: REVIEW OF EXISTING SUPERVISION TRAINING PROGRAMS................................198 APPENDIX XI: POLICIES AND ACCREDITATION OF SUPERVISORS .................................................209 APPENDIX X: PRIVATE SECTOR PROFILE INTERVIEW SCHEDULE .................................................226 APPENDIX XI: PRIVATE SECTOR PROFILE ELECTRONIC SURVEY ..................................................231 NSW CSSP Mapping Study 4 ACKNOWLEDGEMENTS The project team and Health Education and Training Institute (HETI) would like to acknowledge the input of all individuals and organisations who contributed to the NSW Clinical Supervision Support Project Part A: Mapping study. HETI acknowledges in particular, the contacts who facilitated data collection in each Local Health District and organisation, the electronic survey respondents and the interview participants. PROJECT ADVISORY COMMITTEE Committee Member Position Directorate Lyn Biviano Chair, Allied Health Allied health Trish Bradd Director of Allied Health and Chair of Allied Health Directors Network Allied health Deborah Burke Nurse Educator, Mental Health Nursing/mental health Richard Cheney Area Manager, Allied Health Services Allied health Dr Jane Conway Conjoint Associate Professor Nursing and midwifery/ university Dr Roslyn Crampton Chair, NSW Prevocational Training Council Medical Amanda Culver R/Education Program Manager TAFE NSW/VET sector Dr Jennifer Hardy Senior Lecturer, Clinical Practice Co-ordinator Nursing and midwifery Margaret Martin Nurse Manager, Leadership and Workplace Capabilities Nursing and midwifery Dr Rebecca Nogajski Staff Specialist - Emergency Physician Medical Anthony (Tony) O'Brien Senior Clinical Lead Research - Associate Professor Clinical Nursing Nursing and midwifery/ university Michelle Pitt Acting Director Rural/VET sector Karen Patterson Head, Practice Development Unit Nursing and midwifery Megan Smith Allied health Dr Tony Skapetis Head of Emergency Dentistry Dentistry Dr William (Bill) Thoo Staff Specialist Geriatric Medicine Medical/VET/RACP Jennifer Wannan Manager, Training Support Unit for Aboriginal Mothers Rural/VET/nursing and midwifery Meg Wemyss Allied Health and Nursing Educator Allied health Michael Hannon Associate Director Statewide Education Policy NSW Ministry of Health Christina Harlamb Senior Policy Officer, Statewide Education Policy NSW Ministry of Health NSW CSSP Mapping Study 5 HETI STAFF • Dr Gaynor Heading, General Manager • Christina Harlamb, Senior Policy Officer, Statewide Education Policy, NSW Ministry of Health • Arline Dumazel, Project Manager, NSW Clinical Supervision Support Project • Katie Baird, Program Coordinator, NSW Clinical Supervision Support Project ZEST HEALTH STRATEGIES STAFF • Dr Alison Evans, Director • Katherine Vaughan-Davies, Senior Research Manager • Jen Treacy, Project Manager NSW CSSP Mapping Study 6 TERMINOLOGY A number of terms are used throughout this report that have definitions specific to the parameters of this project. These definitions are outlined below. Direct supervision 1 Direct supervision means that a supervisor is present, observes, works with and directs the student, trainee or intern. Indirect supervision1 Indirect supervision means that the supervisor is easily contactable, but not directly observing, the activities of the student, trainee or intern. Formal training Formal training is defined as any program or course run by a training institution, such as a university or TAFE college, for which an individual receives a recognised qualification. Formal training courses generally require participants to adequately meet assessment criteria in order to successfully complete the course. Examples of formal training courses include: • Master’s degree or doctorate • Graduate diploma or certificate • Certificate IV in Workplace Training and Assessment. Informal training For the purposes of the electronic survey, informal training was defined as any program or course run by, and/or within, an LHD or facility. Informal training courses may be developed by the LHD, a training institution or a third party training firm. Examples of informal training courses include: • seminars • workshops • lunchtime educational sessions. 1 Health Workforce Australia 2011, National Clinical Supervision Support Framework, Health Workforce Australia: Adelaide NSW CSSP Mapping Study 7 EXECUTIVE SUMMARY PURPOSE Health Education and Training Institute (HETI) has been funded by Health Workforce Australia (HWA) to deliver the NSW component of the Clinical Supervision Support Project (CSSP). The aim of the NSW CSSP is to increase patient safety and quality of care through increased clinical supervision support and capacity. The NSW CSSP is a two-part project: • Part A: a mapping study of the current clinical supervision standards in NSW across medicine, allied health, nursing, midwifery, and dental • Part B: implementation of a training strategy based upon the findings in Part A. HETI commissioned ZEST Health Strategies to undertake Part A. This report refers only to Part A of the project. Project aims for Part A of the NSW CSSP were to: • develop a profile of clinical supervision across medicine, nursing, midwifery, dental and allied health in the NSW public health service, by: o developing a profile of the clinical supervision workforce by location, skill level and experience o identifying clinical supervisor roles and levels of experience • identify clinical supervision training programs, and any opportunities or shortfalls in these training programs, by: o identifying clinical supervisor training programs, and mapping these to clinical supervisor roles and skills o identifying accreditation standards, government and employer policies setting requirements for clinical supervision o identifying gaps between required and actual supervisory skill levels • identify training needs and training opportunities for clinical supervisors. Project deliverables for Part A of the NSW CSSP are: • a comprehensive profile study of clinical supervisors by location, skill level and experience • a specific mapping study documenting the clinical supervision training programs available across the education and training continuum and inclusive of the full range of professions – medicine, nursing, midwifery, dental and allied health – mapped to supervisor roles and levels of experience • identification of the various accreditation standards, government and employer policies setting requirements for clinical supervision • identification of gaps between required and actual supervisory skill levels • identification of training needs and training opportunities • a succinct report of all findings including an executive summary. NSW CSSP Mapping Study 8 Project scope was focused on supervision of students, trainees and interns undertaking education and training in a clinical placement within the following disciplines in the NSW public health sector: • allied health • dental/oral health • medicine • midwifery • nursing. A complete listing of disciplines included within these definitions is described in Appendix I. Following completion of the NSW CSSP mapping study in the NSW public health sector, a project extension was commissioned to further extend the study into the NSW private health sector. The purpose of the project extension was to develop a profile of student, trainee and intern supervision within the private sector, identify any potential capacity for uptake of clinical supervision within this sector, and the tools and resources required to harness this capacity. This executive summary reflects findings from the public sector mapping study and the private sector profiling of supervision. CAVEATS AND CONSIDERATIONS • The definition of what constitutes ‘supervision’ varies across and within disciplines. • Understanding of the terms ‘student’, ‘trainee’ and ‘intern’ are likely to vary across disciplines. • Models and approaches to supervision vary between disciplines. • This mapping study is not a complete audit of people providing supervision across the health service in NSW; the numbers represent a ‘snapshot’ only. • The two key methods provide different information: survey data provide a sense of the prevalence of issues (with caveats) amongst the broader health workforce; interview data provide greater depth of information about key issues from the perspective of individuals with an interest and expertise in supervision. • Feedback about time spent, approaches, number of students supervised and capacity reflect self-reported information. • The electronic survey components of the mapping study relied on potential survey respondents having access to a computer via which to respond to the survey. Lack of access to a computer, for example by nurses in ward-based settings, may have limited the response from some disciplines. • Response rates and representation of survey respondents across disciplines and Local Health Districts (LHDs) are variable and do not necessarily reflect the breakdown of disciplines in NSW. • Survey respondents are more likely to be those with an active interest in supervision, and therefore, views obtained do not necessarily reflect those of the broader health workforce. • The concept of ‘supervision’ is a complex one; perspectives and issues for supervisors were sometimes difficult to separate out from those for students. • Statistical comparisons between discipline groups have not been calculated and may not be appropriate given that a random sampling approach was not taken. NSW CSSP Mapping Study 9 • The qualitative information obtained through interviews is context dependent. It is recognised that not all contexts in which supervision for students, trainees and interns is provided were represented and, in most cases, perspectives for each context were provided by one or two individuals. • A variety of factors impact on capacity for supervision. The focus of the current project was training for supervisors, but results should not be viewed in isolation of other relevant factors. • It is not appropriate to compare responses across disciplines given the considerable differences in how supervision is provided. KEY FINDINGS, CONCLUSIONS AND IMPLICATIONS The provision of supervision does not differ between the public and private health sectors • Findings from separate profiles developed of supervisors in the public and private health sector show that the skills, experience and approach to supervision between these groups is comparable. Key implication Strategies developed to enhance the capacity of supervisors in the public health sector would be applicable and well-received by supervisors in the private health sector. Supervisors were identified across all LHDs in NSW • The electronic survey identified 1746 people who indicated they have provided supervision to students, trainees and interns in NSW in the past 12 months. • Of these, the majority of current supervisors identified as working in allied health (47.3%), nursing (26.9%) or medicine (20.8%). • Supervisors of students, trainees and interns were identified in all LHDs and Specialist Health Networks in NSW. • The most common setting for supervision of students, trainees and interns in the public health sector is hospital/ward-based settings (42.6% of respondents). • Just under one-quarter of public health sector supervisors (23.1%) identified as also working within a private setting. • Supervision in the private health sector occurs in hospital/ward-based settings, communitybased settings and private practice. Key implication Strategies developed to increase capacity for supervision of students, trainees and interns should focus on those providing direct supervision in the workplace. Provision of supervision is context specific • Although direct supervision was identified as the most common approach to supervision of students, trainees and interns across all disciplines, the context in which supervision is provided appears to vary. • Requirements for supervisors and students can differ in regional and rural placements, Specialty Health Service settings (such as Justice and Forensic Mental Health). • Community organisations or private practice settings may also require additional consideration of business management and profitability prior to providing supervision. NSW CSSP Mapping Study 10 Key implication Consideration of the context in which supervision will be important when determining strategies to increase capacity for supervision. Contextual differences may also limit comparisons of provision of supervision across different disciplines and service settings in NSW. The expectation that ‘everyone provides supervision’ may undervalue the supervisory role • Three quarters of people identifying as providing supervision in the public health sector indicated this is a recognised part of their role. • Three quarters of people identifying as providing supervision in the private health sector indicated this is a recognised part of their role. • Interviews with key informants from public and private health sectors suggest ‘education’ is part of the role description for the majority of people working in health, but that supervision, and specifically, supervision of students, trainees and interns, is rarely a direct role requirement. • In the public health sector mapping study, there was considerable variation between disciplines in relation to whether supervision roles are funded, the proportion of the role funded to provide supervision, and the level of awareness of whether supervision roles were funded. • This has the potential to undervalue the role of supervisors and results in less focus being given to strategies to up-skill staff in this role. Key implication There is a need to change the culture of supervision such that greater value is placed on the role of supervisors. Other factors are important influencers of capacity for supervision • The main factor impacting on capacity for supervision by both current supervisors and noncurrent supervisors is the difficulty in finding a balance between service delivery and teaching. Key implication Up-skilling supervisors in how to provide supervision in a way that minimises impact on daily practice may be beneficial. There is capacity for more supervision within the NSW health workforce, both public and private sectors • While many health professionals feel that they are at or beyond capacity with respect to student, trainee and intern supervision, there appears to be some capacity within the NSW health workforce for more supervision. • This capacity comes both from some individuals who are currently providing supervision, and individuals who are not currently providing supervision but interested in doing so. • In the public health sector, additional capacity for supervision also may be achieved through recognition of interdisciplinary supervision. • In the private health sector, additional capacity for supervision may also be achieved through assistance in managing the relationship between educational institutions and NSW CSSP Mapping Study 11 private health facilities. In addition, consideration of private sector business down time when scheduling supervision may also be beneficial. Key implication Consideration of strategies to promote the role of supervisor to people not currently acting in this role may be beneficial. Consideration of strategies to address capacity-limiting factors for the uptake of supervision within the private health sector at a facility level may be beneficial. Perception of the required core skills for supervision differs between those providing supervision and those overseeing the provision of supervision • Survey respondents from across the disciplines in the public and private health sectors nominated ‘clinical skills and knowledge’ as the most important core skill for supervisors of students, trainees and interns. • Interview respondents from the public health sector highlighted the importance of skills in adult learning, communication and critical review and reflection. • Interview participants from the public health sector typically highlighted gaps in supervision and adult education skills (rather than clinical skills) for supervisors of students, trainees and interns. • This difference may be explained by the fact that survey respondents were individuals identifying as providing supervision to students, trainees and interns, whereas interview respondents were generally higher-level health service employees involved in the oversight of clinical placements or supervisors. Key implication The greater emphasis placed by survey respondents on clinical skills and knowledge as a core skill for supervisors compared with direct supervisory skills (such as adult learning principles or remediation of underperforming students) suggests that current supervisors may not recognise the need for up-skilling in these areas. There are gaps in required and actual supervisory skill levels • Interview participants identified skill gaps for supervisors in areas of adult teaching and learning, critical review and reflection, and understanding the roles and responsibilities of the student and the supervisor. • Survey respondents from the private health sector identified gaps for supervisors in remediation of underperforming students. Key implication Feedback suggests a need to up-skill the health workforce in generic supervisory skills, such as adult learning principles and methods of providing supervision and feedback, both at the point of patient care, and in a critically reflective setting. NSW CSSP Mapping Study 12 While there is interest in undertaking training in clinical supervision, training was not identified as a major factor affecting capacity to provide supervision • The mapping study identified a level of interest among supervisors to participate in training programs to increase capacity to take on supervision. The preference is for informal, faceto-face supervision programs. Despite this interest, access to training was not identified as a major factor impacting on the capacity to undertake supervision. Key implication While training in supervisory skills may be beneficial across the disciplines, other strategies should be considered to improve capacity for supervision. A ‘one size fits all’ training strategy is unlikely to be effective • Survey feedback suggests there is interest among current supervisors in undertaking training in supervision, with more interest in informal training such as LHD-based seminars than formal training courses. • Survey and interview feedback suggests that training for supervisors of students, trainees and interns should incorporate face-to-face components, such as seminars/workshops. • Survey feedback suggests case study or scenario-based learning is preferred. • A network of support for supervisors may be useful, to enable supervisors to learn from each other’s experiences. Key implication If developed, a training strategy for supervisors of students, trainees and interns should be context-specific and incorporate face-to-face and networking components. Approaches to increase capacity for student, trainee and intern supervision should not be considered in isolation of broader issues of clinical supervision • Feedback highlighted the fact that supervision of students, trainees and interns is one component of a continuum of supervision that continues beyond the PGY1 year. Key implication Strategies to increase capacity for student, trainee and intern supervision may carry more weight if broadened to incorporate clinical supervision at the broader level. Increased governance and evaluation are likely to be important factors in supervision • A document search strategy found: o few policies outlining detailed requirements of the supervisory role of student supervisors o a greater emphasis on supervision of existing staff and postgraduate students, compared with supervision of students, interns and trainees o no specific accreditation requirements for supervisors of students, interns and trainees, with the exception of psychologists. • Interviews suggested there appears to be little governance that formalises the skills required for supervisors of students, trainees and interns. • There appears to be little evaluation or monitoring of people in supervisory roles. NSW CSSP Mapping Study 13 Key implication Increased governance and evaluation of supervisory roles may help to highlight the importance of supervision, provide greater impetus to up-skill supervisors and provide ongoing feedback about areas for future development. NEXT STEPS This mapping study set out to develop a profile of supervision of students, trainees and interns across allied health, dentistry, medicine, midwifery and nursing in the NSW public and private health sectors. The findings from this mapping study will be used to inform approaches to increase capacity for supervision of students, trainees and interns. This will involve consideration of the findings from this study and their implications by relevant experts in clinical supervision within the NSW health sector. NSW CSSP Mapping Study 14 1. INTRODUCTION 1.1 ABOUT THE HEALTH EDUCATION AND TRAINING INSTITUTE (HETI) The Clinical Education and Training Institute (CETI) was established on 1 July 2010 as a Statutory Health Corporation, as recommended by the Garling Inquiry into acute care services in NSW public hospitals. 2 An outcome of the Director-General’s governance review on the future directions for NSW Health completed in October 2011 saw CETI restructured to become the Health Education and Training Institute (HETI). HETI has leadership responsibility for the education and training of clinicians and clinical support staff in the NSW Ministry of Health. In addition, HETI seeks to build health workforce teaching, training, leadership and supervision capacity through a focus on undergraduate and vocational training. HETI works closely with Local Health Districts (LHDs) and other public health organisations and clinical training providers to develop and deliver clinical education and training across the NSW public health system. Many institutions – universities, professional colleges, public and private hospitals, state and federal government bodies – are involved in training doctors, nurses and allied health professionals. HETI aims to coordinate, connect and complete the training of NSW clinicians, to help create effective clinical teams, and to uphold a high standard of patient care throughout the health system in NSW. HETI’s Chief Executive is supported by an Advisory Council, which provides strategic advice on clinical education and training. 1.2 ABOUT HEALTH WORKFORCE AUSTRALIA Health Workforce Australia (HWA) is an initiative of the Council of Australian Governments (COAG). It was established to meet the future challenges of providing a health workforce that responds to the needs of the Australian community. HWA develops policy and delivers programs across four main areas: workforce planning; policy and research; clinical education; innovation and reform of the health workforce; and the recruitment and retention of international health professionals. A key project for HWA is the Clinical Supervision Support Program (CSSP). The CSSP is a $28 million national program funded under the National Partnership Agreement on Hospital and Health Workforce Reform. The aim of this project is to expand clinical supervision capacity and competence across the educational and training continuum, inclusive of the Vocational Education and Training (VET) sector, professional entry to postgraduate students and vocational trainees, for medicine, nursing and midwifery, dental and allied health professions by supporting measures: • to prepare and train clinical supervisors • to deliver and develop a competent clinical supervision workforce, which delivers quality training. 2 Garling, P (SC) Final Report of the Special Commission of Inquiry: Acute Care in NSW Public Hospitals, 2008 – Overview. Available at: http://www.lawlink.nsw.gov.au/Lawlink/Corporate/ll_corporate.nsf/vwFiles/E_Overview.pdf/$file/E_Overview.pdf. Published 27 November 2008 NSW CSSP Mapping Study 15 1.3 NSW CLINICAL SUPERVISION SUPPORT PROJECT 1.3.1 Project overview HETI has been funded by HWA to deliver the NSW component of the CSSP. The aim of the NSW CSSP is to increase patient safety and quality of care through increased clinical supervision support and capacity. The NSW CSSP is a two-part project: • Part A: a mapping study of the current clinical supervision standards in NSW across medicine, allied health, nursing, midwifery, and dental • Part B: implementation of a training strategy based upon the findings in Part A. HETI commissioned ZEST Health Strategies to undertake Part A. This report refers only to Part A of the project. 1.3.2 Aims and deliverables Project aims for Part A of the NSW CSSP were to: • develop a profile of clinical supervision across medicine, nursing, midwifery, dental and allied health in the NSW public health service, by: o developing a profile of the clinical supervision workforce by location, skill level and experience o identifying clinical supervisor roles and levels of experience • identify clinical supervision training programs, and any opportunities or shortfalls in these training programs, by: o identifying clinical supervisor training programs, and mapping these to clinical supervisor roles and skills o identifying accreditation standards, government and employer policies setting requirements for clinical supervision o identifying gaps between required and actual supervisory skill levels • identify training needs and training opportunities for clinical supervisors. Project deliverables for Part A of the NSW CSSP are: • a comprehensive profile study of clinical supervisors by location, skill level and experience • a specific mapping study documenting the clinical supervision training programs available across the education and training continuum and inclusive of the full range of professions – medicine, nursing, midwifery, dental and allied health – mapped to supervisor roles and levels of experience • identification of the various accreditation standards, government and employer policies setting requirements for clinical supervision • identification of gaps between required and actual supervisory skill levels • identification of training needs and training opportunities • a succinct report of all findings including an executive summary. NSW CSSP Mapping Study 16 1.3.3 Project parameters The project focused on supervision of students, trainees and interns undertaking education and training in a clinical placement within the following disciplines in the NSW health sector: • allied health • dental/oral health • medicine • midwifery • nursing. A complete listing of disciplines included within these definitions is described in Appendix I. The project targeted supervisors in the public sector but also captured some private sector experiences. Key definitions used for the purposes of the project are outlined in Table 1.1. Table 1.1: Key definitions used in Part A of the NSW CSSP Key concept/word Project definition Supervision The oversight of professional procedures and/or processes performed in the clinical workplace, provided for the purpose of guiding, providing feedback on, and assessing the personal, professional and educational development of students, trainees and interns. Existing differences in terminology and definitions between disciplines are recognised. Students, trainees and interns Includes: Supervisor 1.4 • students currently undertaking study through a university or VET college AND • students who have graduated, but are required to complete a set amount of work experience (years, hours) in order to attain registration OR • students who have graduated and are provisionally registered (e.g. medical graduates in their PGY1 year, who are provisionally registered). An appropriately qualified and recognised professional, who guides student, trainee or intern education and training during clinical placements. METHODS AND INFORMATION SOURCES 1.4.1 Overview This report contains information obtained from the following sources, using the following methods: • input from the Project Advisory Committee members, established by HETI to provide advice to the project • targeted internet and document-based research • electronic survey of supervisors across NSW of interns, students and trainees, as defined within the project parameters • semi-structured telephone interviews conducted with key informants. An overview of the extent to which the key project deliverables were addressed by each method is provided in Table 1.2. NSW CSSP Mapping Study 17 Table 1.2: Project deliverables mapped to methods Methodology Project aim/deliverable Project Advisory Committee consultation Profile study of clinical supervisors by location, skill level, roles and experience Specific mapping of the clinical supervision training programs available across the education and training continuum Internet/ documentbased research Identification of gaps between required and actual supervisory skill levels Identification of training needs and training opportunities Key informant interviews Additional detail Primarily informed by survey X X XXX XXX Clinical supervision training programs mapped to supervisor roles and levels of experience Identification of the various accreditation standards, government and employer policies setting requirements for clinical supervision Mapping survey X XX X XX X XX X XX Focus on identification of training programs available Focus on links between training programs and clinical supervisor profile Supplement publicly available information with interviews with LHD contacts Participants views on key gaps X X X X X X XX XX Survey participants identify needs at broad level; key informants in detail 1.4.2 Project Advisory Committee A 16-member advisory committee, chaired by Dr Roslyn Crampton, was established to provide advice on this project. The members, listed in Appendix II, are high-level clinical supervision experts from across NSW. The Project Advisory Committee provided advice on the project parameters and methods, particularly the electronic survey, with follow-up advice provided via telephone and email. Nine Project Advisory Committee members provided additional input through involvement in key informant interviews. NSW CSSP Mapping Study 18 1.4.3 NSW-wide electronic survey Survey development and dissemination The survey questions and dissemination approach were developed to meet the project deliverables, in consultation with HETI and the Project Advisory Committee. Project Advisory Committee members provided input during the February meeting and via email, helping to ensure relevance and meaning of survey questions for the target audience. ZEST Health Strategies, HETI and the Project Advisory Committee Chair worked together to incorporate feedback and finalise the survey. The survey was pilot tested, both internally by the project team and externally by HETInominated clinicians. Twenty-four respondents completed the survey during the pilot testing phase. The test group were asked to review all questions for sense and clinical relevance, and to check how long the survey took to complete. Minor adjustments were made to the survey based on feedback from the test group. The final survey had two primary response pathways, determined by whether or not the respondent reported having provided supervision to students, trainees and interns within the past 12 months to students. Those who had provided supervision were guided through Path A to ask details about the supervision experience, while those who had not provided such supervision were taken to a much shorter Path B. The survey was programmed into Survey Monkey, an online survey tool. A copy of the survey is provided in Appendix III. The invitation to complete the survey was disseminated by a cascading strategy organised by HETI. An email with an invitation to complete the survey and survey link was forwarded to HETI staff, who forwarded the link to a pre-determined list of contacts. This pre-determined list of contacts was compiled by HETI (CETI at the time) following written correspondence with LHD Chief Executives, Universities, TAFEs, and other VET sector organisations, professional bodies, Royal Colleges and other peak bodies. HETI wrote to these organisations to introduce the NSW CSSP work and team, and to ask for most appropriate contacts to involve in the mapping study. The invitation to complete the electronic survey was forwarded to these nominated contacts, as well as to Chief Executives, Deans and Heads of Schools when a specific contact was not nominated. In addition, the HETI project team distributed the invitation to complete the survey through the NSW CSSP Advisory Committee, and contacts within HETI networks and on mailing lists for distribution among their own networks. This final stage of dissemination was locally determined. Some LHDs chose to distribute the email to all employees, while others sought to target student supervisors specifically. The total number of recipients of the survey invitation is unknown. A copy of the invitation email is provided in Appendix IV. The online survey was active for completion for a two-week period, 21 March–5 April 2012 (inclusive). One week after the initial invitation, a reminder email was disseminated via the original cascading communication channel. Project Advisory Committee members agreed to promote completion of the survey amongst their networks. Survey responses In total, 2431 responses were received to the survey. Responses missing key data were excluded, leaving a total of 2276 valid responses. The filtering process and number of survey responses by response path is described in Table 1.3. Responses were received from student supervisors in all core discipline areas, including medicine, nursing, midwifery, allied health and dental health. Respondents were spread across all LHDs and Specialist Health Networks. NSW CSSP Mapping Study 19 An overall summary of demographic data for respondents is provided in Section 3 and detail by discipline is provided in Sections 4–8. Table 1.3: Process to filter valid survey responses Response path Total received Filter process Valid responses Path A (currently, recently provide supervision for students, trainees and interns) 1837 Exclude 91 responses missing key data including: 1746 • discipline AND • student discipline AND • demographic data Includes one response that provided student discipline but no additional data Path B (do not currently/recently provide supervision for students, trainees and interns) 594 Paths A and B (combined total) 2431 Exclude 64 responses missing key data including: 530 • discipline AND • demographic data Includes one administrator’s response with very little additional data 2276 Survey data analysis Survey responses were downloaded from Survey Monkey into Excel for filtering, before being analysed using SPSS software. Primary demographics used for analysis were discipline and health service location. Due the small numbers of responses in these disciplines, responses for sonography, paramedic/ambulance and medical laboratory science were included with those for allied health for the purposes of analysis. Responses for Aboriginal health were also analysed with other disciplines, determined by the additional information provided by the respondent. Where no additional information was available about the discipline, Aboriginal health responses were included with allied health analysis. Table 1.4 outlines the disciplines used for most analyses. Health service location was coded as either metropolitan or rural and regional, using the geographic categories of LHDs (see Appendix V). 1.4.4 Key informant interviews Interview schedule and approach Semi-structured telephone interviews were conducted with key stakeholders to provide in-depth information to complement data obtained through the electronic survey. Interview questions focused on: • understanding how student supervision works within the interviewee’s context • accreditation, policies and guidelines for student supervision • identifying any gaps in student supervisor skills • identifying priorities for a student supervisor training program. NSW CSSP Mapping Study 20 The interview schedules were developed in collaboration with HETI and are included in Appendix VI. HETI identified 30 key informants to be invited to take part in interviews. These key contacts were identified following written correspondence with Chief Executive Officers of LHDs and training institutions. In addition, contacts were identified from HETI’s networks of known contacts, the NSW CSSP Advisory Committee members and emails from people expressing interest received at HETI following the electronic survey. Representation of the following was considered in selecting potential interview participants: • LHD/specialty areas (18 LHDs in total) • discipline (medicine, nursing, midwifery, dental and allied health) • training institution (e.g. University, TAFE and private colleges). Of the 30 identified key informants, 15 took part in interviews, four declined and a further 11 did not respond after three reminder invitations. A further nine key informants were identified by HETI and other interview invitees, of whom seven took part. The interviews mostly took approximately 30 minutes and ranged in length from 15 to 45 minutes. Interview participants A total of 22 participants took part in 21 interviews. Each of the core discipline areas, LHDs and training institute types were represented by the mix of interview participants. • A total of 12 interview participants were able to speak with some knowledge on supervision of students, trainees and interns within their LHD. Of these, eight participants represented metropolitan LHDs, three represented rural or regional LHDs and one represented a Specialist Health Network. • A total of 15 interview participants were able to speak with some knowledge on supervision of students, trainees and interns within the context of their discipline. Of these, three participants represented allied health, one participant represented dentistry, four participants represented medicine, one participant represented midwifery and six participants represented nursing. • A total of six interview participants were able to speak with some knowledge on supervision of students, trainees and interns from the perspective of the student and/or the supervisor’s training institution. Of these, two represented the university sector, two represented TAFE or other VET institutions and two represented professional colleges. Other participants interviewed represented paramedicine (n=2) and the administration of supervision within LHDs (n=2). Many interview participants were representative of multiple locations and contexts. Further detail of interview participants’ location and discipline context is provided in Appendix VII. Interview data analysis With the interviewee’s permission, all interviews were recorded and transcribed. Transcripts were coded and analysed using NVIVO9 software. 1.4.5 Document research Document research was undertaken primarily to identify: • clinical supervision training programs available across the education and training continuum • various accreditation standards, government and employer policies setting requirements for clinical supervision. NSW CSSP Mapping Study 21 The Clinical Supervision Support Project Environmental Scan and Research Report, produced by John Ramsey & Associates, details identified national available clinical supervision training programs. HETI had also compiled a list of clinical supervision training programs. These two sources of information were supplemented with web-based searches and the interviews. A list of education courses identified is provided in Appendix VIII. Two main document research strategies were undertaken to identify accreditation standards, government and employer policies in addition to those identified through interviews. These include: • a review of each relevant professional organisation’s website (for organisations representing all disciplines identified as within the survey scope) to identify accreditation requirements for supervisors of students • a search of the NSW Ministry of Health Policy Directives and Guidelines using the term ‘supervision’, which yielded 172 results, the majority of which were not relevant for student supervision. A list of accreditation standards and policies is provided in Appendix IX of this report. 1.5 STRUCTURE OF THE REPORT This report provides a summary of the findings from the electronic survey and interviews, as well as information gained through document research. Information has been divided into the following sections: • Section 2 provides some background context about the health workforce in NSW • Section 3 provides an overview profile of the identified supervisors of students, trainees and interns • Sections 4–8 provide a detailed description of supervisors and potential supervisors of students, trainees and interns by main discipline group (allied health, dentistry, medicine, midwifery and nursing); this includes a profile of supervisors as well as information about capacity and views on core skills for supervisors • Section 9 brings together information about identified gaps in skills for supervisors of students, trainees and interns, preferences for training programs, and barriers to accessing training that may be useful to inform a training strategy to increase capacity for supervision of students, trainees and interns • Section 10 provides a profile of supervisors and supervision practices in the NSW private health sector. • Section 11 draws conclusions from the data presented in the report, highlighting implications of the key findings for consideration by experts in the field of clinical supervision 1.6 CAVEATS AND CONSIDERATIONS Review of the findings from this mapping study should take account of the caveats and considerations listed below. 1.6.1 Terminology considerations • The definition of what constitutes ‘supervision’ varies across and within disciplines. • Understanding of the terms ‘student’, ‘trainee’ and ‘intern’ are likely to vary across disciplines. • Survey responses indicate that some respondents understood ‘student supervision’ to include ‘clinical supervision’ of post-registration staff or students, despite the definitions provided. NSW CSSP Mapping Study 22 • Models and approaches to supervision vary between disciplines. 1.6.2 Methodological considerations • The two key methods provide different types of information from different respondents: o survey data provide a sense of the prevalence of issues (albeit with caveats outlined) amongst the broader health workforce but without an opportunity to check how questions are understood and interpreted o interview data provide greater depth of information about key issues from the perspective of individuals with an interest and expertise in supervision, but without a sense of the prevalence of these issues. • Both survey and interview data about time spent, approaches, number of students supervised and capacity reflect self-reported information. Electronic survey – approach The electronic survey provided collated data from a large number of health care professionals across the public health sector in NSW, providing broad range of perspectives and a sense of the prevalence of some issues. However, consideration should be given to the following caveats: • there was no opportunity to check individual respondents’ understanding/interpretation of the questions • the survey relied on individuals having access to a computer; lack of access to a computer, for example by nurses in ward-based settings, may have limited the response from some disciplines • individuals with an active interest in supervision were more likely to respond to the survey, and therefore views obtained do not necessarily reflect those of the broader health workforce. Key informant interviews – approach The key informant interviews provided contextual information from people with an interest and expertise in supervision across the disciplines, in a range of contexts. These individuals held a range of roles, including managerial roles and positions on professional boards. Thus, most interview participants were able to provide a perspective that was broader than their own direct experience. However, consideration should be given to the following: • information about each discipline or context was provided by one or two respondents only • interview responses do not provide information about the prevalence of issues identified. 1.6.3 Considerations for data interpretation and reporting Interpretation of responses to the electronic survey and key informant interviews should take account of the caveats identified below. • The mapping study is not a complete audit of people providing supervision across the health service in NSW; the numbers provided from the electronic survey represent a ‘snapshot’ only. • Many of the electronic survey questions were not mandatory for respondents and some questions allowed respondents to select more than one answer. Therefore, the number of valid responses varies and is clarified where required throughout this report. • Response rates and representation of electronic survey respondents across disciplines and LHDs are variable and do not necessarily reflect the breakdown of disciplines within the NSW public health workforce. Some disciplines may be over- or under-represented for a number of reasons that could include differences in: access to the survey; number NSW CSSP Mapping Study 23 of supervisors; approaches to supervision; interest, availability and incentives for completing the survey. • Statistical comparisons of electronic survey results between discipline groups have not been calculated and may not be appropriate given that a random sampling approach was not taken. • The qualitative information obtained through interviews is context dependent. It is recognised that not all contexts in which supervision for students, trainees and interns is provided were represented and, in most cases, perspectives for each context were provided by one or two individuals. • The concept of supervision is a complex one; perspectives and issues for supervisors were sometimes difficult to separate out from those for students. • A variety of factors impact on capacity for supervision. The purpose of the current project was to inform a training program for supervisors, but results should not be viewed in isolation of other relevant factors that affect capacity for supervision. • It is not appropriate to compare responses across disciplines given the considerable differences in how supervision is provided. NSW CSSP Mapping Study 24 2. BACKGROUND CONTEXT 2.1 NSW PUBLIC HEALTH WORKFORCE The NSW Ministry of Health employs over 100,000 people across the public health system 3, making it one of Australia’s largest employers. The health workforce consists of clinical and nonclinical staff across a broad range of disciplines and support areas, including: • allied health • dentistry • medicine • midwifery • nursing • diagnostic staff • administrative and clerical staff • domestic and other staff. The public health workforce in NSW is employed in over 220 public hospitals, 500 community, family and children's health centres, 220 ambulance stations, and an extensive range of other services including mental health, dental, allied health, public health, Aboriginal health and multicultural health services. 4 A review of Australian public hospital statistics, conducted by the Australian Institute of Health and Welfare, indicated that in 2010–11, 5 nurses constituted over 48% of the health workforce employed in public hospitals in NSW. A numerical breakdown of full-time public hospital employees in NSW is provided in Table 2.1. Table 2.1: Numerical breakdown of the health workforce employed at public hospitals in NSW, 2010–11 Full-time staff members n % Salaried medical officers 9,418 12.1 Nurses 37,451 48.2 Diagnostic and allied health professionals 11,010 14.2 Administrative and clerical 11,596 14.9 Domestic and other staff 8,250 10.6 Total 77,724 100 The health workforce is spread across 15 Local Health Districts (LHDs) (see Appendix V). Eight LHDs cover the Sydney metropolitan region and seven cover rural and regional NSW. In addition, two Specialist Health Networks exist that focus on Children's and Paediatric Services and Forensic Mental Health. A third Specialist Health Network covers the public health services provided by three Sydney facilities operated by St Vincent's Health (St Vincent's Hospital and the Sacred Heart Hospice at Darlinghurst, and St Joseph’s at Auburn). 3 Health Professionals Workforce Plan Taskforce Discussion Paper, NSW Ministry of Health, October 2011. AIHW 2012. Australian hospital statistics 2010-11. Health services series no. 43. Cat. no. HSE 117. Canberra: AIHW. 5 AIHW 2012. Australian hospital statistics 2010-11. Health services series no. 43. Cat. no. HSE 117. Canberra: AIHW. 4 NSW CSSP Mapping Study 25 A number of institutions throughout NSW offer healthcare education and training courses to undergraduate students, trainees and interns. Universities, TAFE and Vocational Education and Training (VET) colleges offer undergraduate and postgraduate courses across the healthcare continuum. Professional Colleges, such as the Royal Australian College of General Practitioners and the College of Nursing, offer clinical specialty training and professional development to their postgraduate members. 2.2 CLINICAL SUPERVISION MODELS The Clinical Supervision Support Project – Environmental scan and research report conducted by John Ramsey and Associates identified common models of clinical supervision in Australia. 6 These typical models are outlined below, and provide a context for data presented later in this report. Allied health Supervision of students, trainees or interns in allied health traditionally involves one health professional supervising one student, although approaches involving two or three students to one health professional have become more common. Dentistry Teaching at the point of care typically involves one clinician supervising one student. There may be circumstances, however, where one clinician supervises more than one dental student, such as during dental hospital ward rounds. Medicine Traditionally, supervision of students and trainees in medicine is undertaken, in varying degrees, by a range of medical professionals from registrars to consultants. While consultants provide overarching supervision to registrars, junior doctors (PGY1 trainees) and medical students, the day-to-day supervision of PGY1 trainees is undertaken by registrars. In turn, the day-to-day supervision of medical students is undertaken by PGY1 trainees and registrars. Group supervision is common a common approach used during hospital ward rounds. Midwifery and nursing The models of supervision used for midwifery and nursing are common across both disciplines. Day-to-day supervision of nursing and midwifery students and trainees is provided under the preceptor model of supervision. This model involves one registered nurse or midwife trained in preceptorship providing point of care supervision to one student or trainee. In addition to preceptorship supervision, management of student and trainee clinical placements in nursing and midwifery is provided under the facilitator model of supervision. This model involves one registered nurse or midwife trained in facilitation overseeing the management of a number of student clinical placements. The facilitator model generally operates under a 1:6 or 1:8 ratio. 6 Clinical Supervision Support Program: Environmental Scan and research. John Ramsey & Associates 2011, data not yet published. NSW CSSP Mapping Study 26 3. OVERVIEW OF SUPERVISORS OF STUDENTS, TRAINEES AND INTERNS IN NSW Key findings This section provides a brief profile of current supervisors of students, trainees and interns in NSW. Detailed responses by discipline are provided in following sections. • The electronic survey identified 1746 people who indicated they have provided supervision to students, trainees and interns in NSW in the past 12 months. • Of these, the majority of current supervisors identified as working in allied health (47.3%), nursing (26.9%) or medicine (20.8%). • Supervisors of students, trainees and interns were identified in all Local Health Districts (LHDs) and Specialist Health Networks in NSW. • The highest number were from South Eastern Sydney (n=187), Northern Sydney (n=179) and Hunter New England (n=151). The lowest number were from Far West (n=18), Nepean Blue Mountains (n=37) and Northern NSW (n=53). • A total of 140 respondents identified as working within one of the Specialist Health Networks. • A small number of supervisors were identified in University (n=27) or TAFE/other Vocational Education and Training (VET) sectors (n=11). • The most common setting identified for supervision of students, trainees and interns was a hospital/ward-based setting (42.6% of respondents). • Just under one-quarter of supervisors (23.1%) identified as also working within a private setting. • Over three-quarters of people (76.3%) identifying as providing supervision were female. Female supervisors outweighed male supervisors in all disciplines, with the exception of medicine. • The majority of supervisors identified were aged in their 30s (24.7%), 40s (29.2%) and 50s (26.9%). Allied health supervisors tended to be in younger age groups than the other disciplines. • The structure and provision of supervision can differ between disciplines, locations and contexts. • Provision of supervision is influenced by the context in which it is provided. 3.1 OVERVIEW OF SURVEY RESPONSES The electronic survey identified 1746 people who indicated they have provided supervision to students, trainees and interns in NSW in the past 12 months. In total, 2431 survey responses were received. Of these, 2276 were complete responses. Seventy seven per cent (n=1746) of survey respondents indicated they have provided supervision to students, trainees or interns within the past 12 months. These respondents were guided to complete Path A of the survey. The remaining 23% (n=530) had not provided supervision to students, trainees or interns within the past 12 months and were guided to complete Path B. NSW CSSP Mapping Study 27 3.2 DEMOGRAPHICS AND LOCATIONS OF CURRENT SUPERVISORS 3.2.1 Discipline of current supervisors The majority of current supervisors identified as working in allied health, nursing or medicine. Information about primary discipline was available for 1745 people who completed this survey and identified as providing supervision for students, trainees and interns in NSW (Figure 3.1). Of these, the majority identified as working in allied health, nursing and medicine, with a small number identified as working in dentistry and midwifery. Figure 3.1: Primary discipline of people providing supervision for students, trainees and interns (n=1745) 60 Allied health Dentistry % of respondents 50 47.3 Medicine Midwifery 40 Nursing 30 26.9 20.8 20 10 2 2.9 0 3.2.2 Location of current supervisors in NSW Supervisors of students, trainees and interns were identified in all LHDs and Specialist Health Networks in NSW. Information about LHD location was identified for 1403 people who identified in this survey as providing supervision for students, trainees and interns in NSW. Of these: • the highest number of respondents were from South Eastern Sydney, Northern Sydney and Hunter New England (Table 3.1) • the lowest number of respondents were from Far West, Nepean Blue Mountains and Northern NSW In addition: • a total of 140 respondents identified as working within one of the Specialist Health Networks (Table 3.2) • a small number of supervisors were identified in University or TAFE/other VET sectors (Table 3.3). NSW CSSP Mapping Study 28 Table 3.1: Location of people providing supervision for students, trainees and interns in NSW, by LHD (n=1403) Local Health District: metropolitan Number of supervisors Local Health District: rural and regional Number of supervisors Central Coast 76 Far West 18 Illawarra Shoalhaven 80 Hunter New England 151 Nepean Blue Mountains 37 Mid North Coast 75 Northern Sydney 179 Murrumbidgee 57 South Eastern Sydney 187 Northern NSW 53 South Western Sydney 109 Southern NSW 60 Sydney 118 Western NSW 78 Western Sydney 125 Total metropolitan 911 Total rural/regional 492 Table 3.2: Location of people providing supervision for students, trainees and interns in NSW, by Specialist Health Network (n=140) Specialist Health Network Number of supervisors Justice Health and Forensic Mental Health Network 28 Sydney Children's Hospital Network 80 St Vincent's Health Network 32 Table 3.3: Location of people providing supervision for students, trainees and interns in NSW, by non-LHD institution (n=38) Institution type Number of supervisors University 27 TAFE or other VET college 11 3.2.3 Work setting in which supervision is currently provided The most common setting identified for supervision of students, trainees and interns was a hospital/ward-based setting. Information about the setting in which supervision is provided was identified for 1738 people who identified in this survey as providing supervision for students, trainees and interns in NSW (Tables 3.4 and 3.5). Of these: • the most common setting identified for provision of supervision was a hospital/ward-based setting (nominated by 42.6% of respondents) • just under one-quarter of respondents (23.1%) identified as also working within a private setting (Table 3.5) • a total of 116 respondents (6.7%) identified as providing supervision in rural/remote settings • a total of 375 respondents (21.6%) identified as providing supervision in a communitybased setting • around one quarter of respondents (23.1%) identified as practicing in a public and private setting. NSW CSSP Mapping Study 29 Table 3.4: Setting in which supervision is provided (n=1738)* Setting in which supervision is provided Supervisors N % Sub-acute/rehabilitation 274 15.8 Aged care 213 12.3 Mental health 243 14.0 Primary health care 201 11.6 Community-based care 375 21.6 Rural remote care 116 6.7 Emergency 215 12.4 Hospital/ward-based care 741 42.6 369 21.2 Other † *Respondents could nominate more than one setting † The majority of ‘other’ responses referred to the specialty context in which the respondent works, such as surgical theatres, radiology departments, intensive care, paediatrics, disability services and pharmacy dispensing. Other comments referred to a range of outpatient settings. The spectrum of remaining ‘other’ responses included Aboriginal Medical Services, management/administration roles, public health/health promotion, private practice, university and other educational settings and Justice Health. Table 3.5: Sector in which supervisors work (n=1510) Private sector work Supervisors N % Supervisors who work in public and private setting 349 23.1 Supervisors who only work in a public setting 1161 76.9 3.2.4 Demographics of current supervisors The majority of current supervisors identified were female and aged in their 30s, 40s and 50s. Information about demographics was provided for 1510 people who identified in this survey as providing supervision for students, trainees and interns in NSW. Of these: • over three-quarters of respondents were female (76.3%) (Figure 3.4) • female respondents outweighed male respondents in all discipline categories, with the exception of medicine (see individual sections for breakdowns by discipline) • the majority of supervisors were aged in their 30s (24.7%), 40s (29.2%) and 50s (26.9%) (Figure 3.5) • allied health professional respondents tended to be in younger age categories, whereas nursing and midwifery respondents tended to be in older age categories (see Sections 4– 8 for breakdowns by discipline). NSW CSSP Mapping Study 30 Figure 3.2: Gender of people providing supervision for students, trainees and interns in NSW (n=1510) 23.7% Male Female 76.3% Figure 3.3: Age of people providing supervision to students, trainees and interns in NSW (n=1510) 50 20–29 years 30–39 years % of respondents 40 40–49 years 50–59 years 29.2 30 24.7 60+ years 26.9 20 13.4 10 5.8 0 3.3 CONTEXT AND CULTURE OF SUPERVISION 3.3.1 Structure of supervision The structure and provision of supervision can differ between disciplines, locations and contexts. Interview responses and background research indicated that the structure of supervision can differ between disciplines, locations and contexts. Supervision can be provided on many levels, from a one-on-one interaction between the supervisor and student at the point of patient care, to a broader review of multiple students on clinical placement. Students, trainees and interns may experience supervision on one or more of these levels. One-on-one supervision Often referred to as a 1:1 model, one-on-one supervision involves one clinician supervising one student, trainee or intern. This supervision is generally provided at the point of patient care, and may extend to reflection or discussion away from the clinical setting. NSW CSSP Mapping Study 31 One-on-one supervision is typical across all disciplines; however, the terminology used to describe this model can vary. For example, in nursing and midwifery a one-on-one supervisory relationship may be referred to as a ‘preceptorship’ or a ‘mentorship’. Provision of one-on-one supervision in each discipline is described in more detail in the relevant discipline chapters. Group supervision Group supervision involves one clinician supervising a group of students, trainees or interns. Common ratios of group supervision include a 1:6 model and a 1:8 model. Group supervision may also take the form of educational tutorials or seminars provided to a group of students, trainees or interns undertaking a common clinical placement. Group supervision activities are common in war-based medicine and nursing, and hospitalbased dentistry. Multiple students or interns may accompany a single medical or dentistry professionals on a ward round. Provision of group supervision in each discipline is described in more detail in the relevant discipline chapters. Overarching supervision Overarching supervision involves clinician overseeing the supervision of one or multiple students, trainees and interns during a clinical placement. An overarching supervisor may be a senior clinician who manages staff who in turn provide supervision to students, trainees and interns. An example of overarching supervision is the role of a consultant in a medical setting. The consultant will oversee the supervision of a medical student during a clinical placement. However, point-of-care supervision will be provided by a registrar or junior doctor on a day-to-day basis. Alternatively, an overarching supervisor may be a clinician who has been specifically appointed for the task of overseeing supervision within their clinical setting. An example of is the role of a facilitator in nursing and midwifery. A facilitator is responsible for overseeing the supervision of students and trainees during a clinical placement. However, they may or may not be involved in direct, point-of-care supervision of these students. Overarching supervisors often have a direct relationship with the student’s training institution. As such, they are typically involved in the assessment of students, trainees and interns during clinical placements. 3.3.2 Context of supervision Provision of supervision is influenced by the context in which it is provided. Interviews were conducted with individuals involved in the supervision of students, trainees and interns across a variety of different contexts. These interviews highlighted a number of contextspecific considerations for the provision of supervision. This section provides some case examples of contextual differences in the provision of supervision. Regional and rural settings Interviews with individuals involved in the supervision of students, trainees and interns in rural and regional settings indicated a number of context-specific issues impacting on the nature of supervision within this setting. Clinical placements at rural and regional sites are often viewed as an opportunity to introduce and orientate students, trainees and interns with the site, in the hope of retaining those students in full-time employment. Students, trainees and interns are often rotated through a number of NSW CSSP Mapping Study 32 clinical settings within one long-term placement block in order to give them ample exposure to the site. “ … (long term placement) enables the student to have quite a good orientation program initially on to the campus site, then facilitate high quality supervision over the types of units that they require exposure to. That also enables us as a potential employer of that student in the future to get a good feel for them and them for us. And it often does translate to at least, if not successful employment, a job application.” Under these circumstances, however, supervisors may find difficulty in remediating an underperforming student, trainee or intern who may one day become their colleague. “I know a lot of supervisors struggle with it (remediation of students) … they have been bold and they have spoken to the university quite candidly about their concerns. They find that well, the student has had to do a couple more weeks somewhere else and then they are launched in to the workplace and are now a colleague.” The vast amounts of land covered by some regional and rural Local Health Districts (LHDs), as well as the distances between communities, means that health professionals need to adapt their style of supervision. “…the distances are quite large and it does mean that the style of supervision therefore is something that perhaps students aren’t expecting.” While day-to-day supervision of students, trainees and interns occurs at the point of patient care, oversight of their placement by their training institution may happen remotely. “What we do is a mixture of our staff going there, but also having the staff contactable by mobile phone by the students at the facilities …. so it just creates another way of being in touch because …. it’s just a problem with distance.” Case example An example of remote supervision of a psychology intern was provided during the telephone interviews. The intern was due to complete a two-year internship at a regional site which had no practicing psychologist, with a principal supervisor based in a regional city. For the initial six months of the internship, the psychology intern worked in a supernumerary capacity alongside the principal supervisor in the city. Following this, the supervisor and intern then made use of videoconferencing facilities for the remainder of the 18-month internship, which was completed remotely. Speciality Health Service settings Interviews with individuals involved in the supervision of students, trainees and interns in Speciality Health Service settings highlighted a number of context-specific considerations that need to be taken into account when supervising students within these settings. Examples included: • ensuring that any student, trainee or intern working within a paediatric setting has undergone a ‘working with children’ check • ensuring that students working in high-security facilities are well orientated to the setting. NSW CSSP Mapping Study 33 Justice and Forensic Mental Health is an example of a Specialty Health Service setting in which additional considerations are taken into account for the supervision of students, trainees and interns. Case example Justice and Forensic Mental Health comprises various health care settings, including a hospital at Long Bay Correctional Facility, health centres at correctional facilitates state-wide, and community-based care and forensic facilities. Supervision of students, trainees and interns within this high security setting is strictly regulated. “… we are very particular in that component because we cannot be probably as easy-going as some of the other places …” Justice and Forensic Mental Health provides training institutions with a detailed schedule outlining the supervision model and the requirements of the university prior to sending students, trainees and interns on placements. All trainees who undertake a placement within Justice and Forensic Mental Health are required to attend Long Bay hospital for a one-day, face-to-face orientation in which the context of the service is provided, security issues are addressed and learning opportunities and goals are discussed. Supervision tends to be provided on a one-on-one basis, and is only provided by Justice and Forensic Mental Health staff. This means that no supervision can be provided by staff from training institutions. Specific skills are required of supervisors within the Justice and Forensic Mental Health setting. Supervisors are required to understand their context with regard to the range of stakeholders involved, and be confident to facilitate conversations between these stakeholders. “If there’s a stranger in the midst, it starts all sorts of questions” The Justice and Forensic Mental Health workforce also tends to be more mature. As such, an understanding of the learning styles of a younger generation of students, trainees and interns is a core skill required of supervisors in this setting. 3.3.3 Culture of supervision Interview and survey responses provided some additional information about factors influencing how supervision is provided during clinical placements. This section, while reflective of the current culture of supervision across disciplines, provides only a snapshot of the thoughts and opinions of some interview participants. Recognition of supervision Interview responses indicated that the culture of the health workforce is such that provision of supervision to less qualified staff, including students, trainees and interns, is generally expected of all clinicians. As such, the role of supervisors may be undervalued, resulting in little incentive to take on and maintain supervisory skills. Interviews suggested that supervision can be seen as an additional burden, but should instead be valued as a core component of best practice. “… embedded throughout that is about legitimising the impact of supervision on patient outcomes, service delivery, that it’s something that is crucial to health care, to our community and our future workforce.” NSW CSSP Mapping Study 34 “… it’s about how do we reinforce its (supervision’s) significance and importance so the people who are putting up their hand and the people who are supporting that, and the managers etc, can actually legitimise the investment in supervision, the investment of the individuals, and make that link to patient outcomes and health service delivery and our future workforce service delivery models.” Continuum of supervision Interview responses highlighted the need for recognition of the continuum of clinical supervision. Supervision is not limited to students, trainees and interns but continues for qualified health professionals beyond their PGY1 year. “The workforce is generally good at thinking about the trainee. I think it drops off there and I think that’s the part that we don’t yet have a good handle on and that’s the area that we need to develop.” “Our trainee stage is relatively robust and acknowledged and accepted. It’s what happens after that first year that we’re needing to work on… i.e. when a person moves outside of the formal trainee period in their first year and either becomes a qualified paramedic who’s a graduate or they’re moving on with the vocational program into the paramedic intern stage.” In addition, interview responses suggested that supervision should not focus only on the supervisor/trainee relationship but should be reflected throughout the health service, using more junior staff in informal mentoring roles and encouraging all staff to develop, support and motivate students, trainees and interns “Clinical supervision is not just about a trainee, it’s about all the – we use the term loosely ‘senior officers’ – understanding they have a responsibility to develop, support, encourage, motivate and perhaps keep an eye on junior officers and keep the standard raised and keep the bar high and that sort of becomes a generational thing and a cultural thing. That’s the area that we really need to work on.” NSW CSSP Mapping Study 35 4. PROFILE OF SUPERVISORS OF STUDENTS, TRAINEES AND INTERNS IN ALLIED HEALTH Key findings • The approach to supervision of allied health students, trainees and interns in NSW varies by discipline and location. • The electronic survey identified 826 current supervisors and 201 potential supervisors of allied health students, trainees and interns in NSW. • Supervisors of allied health students, trainees and interns were identified in all Local Health Districts (LHDs) and all Specialist Health Networks in NSW. • The most common work settings for supervisors of allied health students, trainees and interns in NSW were hospital and ward-based settings (35%) and community-based settings (30.3%). • The majority of supervisors of allied health students, trainees and interns identified were female (86%) and in younger age groups (60% were in their 20s and 30s). • The majority of supervisors of allied health students, trainees and interns identified indicated that supervision is a formal or expected part of their role (71.7%), but is not specifically funded (74.9%). • The most common approach to supervision of allied health students, trainees and interns nominated by current supervisors was direct supervision, provided through a team or one-to-one approach. • Supervisors of allied health students, trainees and interns had a broad range of years of experience both as a clinician and as a supervisor (average of 13.9 ± 9.6 years and 9.8 ± 8.3 years, respectively). • Training in supervision for supervisors of allied health students, trainees and interns is typically provided by the students’ training institution. • In total, 189 supervisors of allied health students, trainees and interns identified had undertaken formal training and 531 had undertaken some informal training in supervision. • Placements for allied health students, trainees and interns tend to be longer-term (> 1 month). • The majority of supervisors of students, trainees and interns in allied health typically work in full-time roles. The time spent providing supervision varies from less than 5 hours per week to more than 30 hours per week. • Over half (58%) of current supervisors of allied health students, trainees and interns indicated they are at capacity, and could not take on further supervision. • Around one-third (32.6%) of current supervisors of allied health students, trainees and interns indicated some capacity for additional supervision, and around half (50.4%) of those not providing supervision indicated interest and capacity to provide supervision. • For current and non-current supervisors of students, trainees and interns in allied health, the major factor influencing capacity to undertake supervision is the balance between service delivery and teaching. • The most important core skill for supervisors nominated by current supervisors of students, trainees and interns in allied health was ‘clinical skills and knowledge’. The least important skill was ‘remediation of underperforming students’. NSW CSSP Mapping Study 36 4.1 OVERVIEW OF STUDENT, TRAINEE AND INTERN SUPERVISION IN ALLIED HEALTH Approaches to supervision of students, trainees and interns in allied health vary by discipline and location. The approach to supervision of students, trainees and interns in allied health varies by discipline and by location. Professional bodies representing the allied health disciplines may influence the approach taken by way of accreditation processes and requirements. Other allied health disciplines have registering bodies that may influence the requirements of a training placement. Interviews with allied health professionals involved in the oversight of supervision for students, trainees and interns highlighted that supervision typically occurs at the point of patient care with, in many cases, a 1:1 supervisor to student ratio. In some facilities, training institutions co-fund or fund a student supervisor position. The student supervisor is usually managed internally by the head of discipline department. “One of the challenges that we have in allied health is just the … infinitely large number of disciplines that we have, each of which have separate accreditation processes through the universities and the professional associations. So for some of the disciplines, the associations for example may have something to say about students…” 4.2 PROFILE OF SUPERVISORS OF ALLIED HEALTH STUDENTS, TRAINEES AND INTERNS 4.2.1 Number of supervisors of allied health students, trainees and interns The electronic survey identified 826 current supervisors and 201 potential supervisors of allied health students, trainees and interns in NSW. This survey identified: • 826 individuals who indicated they have provided supervision for allied health students, trainees and interns in the past 12 months (Figure 4.1) • 201 allied health professionals who indicated they have not provided supervision for students, trainees and interns in the past 12 months, but have provided supervision previously (Figure 4.1); these people represent a potential additional source of supervisors in NSW. Figure 4.1: Allied health professionals who are currently supervising, have previously supervised or have never supervised students, interns and trainees (n=1139) Number of respondents 900 Within the past 12 months 826 800 In the past (> 12 months ago) 700 Never 600 Unsure 500 400 300 200 100 201 111 1 0 NSW CSSP Mapping Study 37 4.2.2 Number of supervisors of allied health students, trainees and interns, by subdiscipline Supervisors of allied health students, trainees and interns indicated that they provide supervision for a range of allied health sub-disciplines. Information about the discipline of students, trainees and interns for whom supervision is provided was identified by 767 allied health survey respondents. Of these: • the highest number of respondents,159 (20.7%), indicated that they provide supervision to occupational therapy students, trainees and interns (Table 4.1) • a total of 123 respondents (16.0%) indicated that they provide supervision to speech pathology students, trainees and interns • 105 respondents (13.7%) indicated that they provide supervision to social work students, trainees and interns • five respondents indicated that, in addition to providing supervision for allied health students, trainees and interns, they also provide supervision for non-allied health disciplines • one respondent indicated that they provide supervision to students, trainees and interns from more than one allied health discipline • ‘other’ student, trainee and intern disciplines for whom supervision is provided, nominated by 46 respondents included: allied health assistant, audiometrist, divisional therapist, early childhood intervention trainees, Clinical psychologist, dietitian aides, dental/oral health assistants, health service management interns, leisure and health TAFE students, mammographer, mental health and rehabilitation counsellors, pharmacy technicians, pathology collectors and pastoral care and chaplain trainees. Table 4.1: Allied health professionals who are currently supervising, have previously supervised or have never supervised students, interns and trainees (n=767)* Discipline of students, trainees and interns Number of supervisors n % Aboriginal health worker 5 0.7 Art Therapist 5 0.7 Audiologist 0 0.0 Chiropractor 4 0.5 Counsellor 7 0.9 Dietitian 98 12.8 Diversional Therapist 4 0.5 Exercise Physiologist 20 2.6 Genetics Counsellor 13 1.7 Medical radiation scientist – diagnostic radiographer 24 3.1 Medical radiation scientist – nuclear medicine 3 0.4 Medical radiation scientist – radiation therapist 14 1.8 Music Therapist 1 0.1 Occupational Therapist 159 20.7 Orthoptist 26 3.4 Orthotist/prosthetist 2 0.3 NSW CSSP Mapping Study 38 Discipline of students, trainees and interns Number of supervisors n % Pharmacist 23 3.0 Physiotherapist 85 11.1 Podiatrist 12 1.6 Psychologist 59 7.7 Social Worker 105 13.7 Speech Pathologist 123 16.0 Welfare Officer 2 0.3 Other 46 5.9 *Respondents could nominate more than one discipline of students, trainee and interns for whom they provide supervision. 4.2.2 Location of current supervisors of allied health students, trainees and interns Supervisors of allied health students, trainees and interns were identified in all LHDs and Specialist Health Networks in NSW. Of the survey respondents who identified as providing supervision for allied health students, trainees and interns: • the highest number were from Hunter New England, Northern Sydney and South Eastern Sydney (Table 4.2) • the lowest number were from Far West, Nepean Blue Mountains and Mid North Coast • a total of 66 were working in one of the Specialist Health Networks (Table 4.3) • a small number were working in University or TAFE/other Vocational Education and Training (VET) sectors (Table 4.4). Table 4.2: Location of supervisors of allied health students, trainees and interns in NSW, by LHD (n=695) Local Health District: metropolitan Number of supervisors Local Health District: rural and regional Number of supervisors Central Coast 35 Far West Illawarra Shoalhaven 34 Hunter New England 100 Nepean Blue Mountains 22 Mid North Coast 23 Northern Sydney 88 Murrumbidgee 24 South Eastern Sydney 68 Northern NSW 29 South Western Sydney 72 Southern NSW 20 Sydney 58 Western NSW 57 Western Sydney 60 Total metropolitan 437 Total rural/regional 258 NSW CSSP Mapping Study 5 39 Table 4.3: Location of supervisors of allied health students, trainees and interns in NSW, by Specialist Health Network (n=66) Specialist Health Network Number of supervisors Justice Health and Forensic Mental Health Network 5 Sydney Children's Hospital Network 45 St Vincent's Health Network 16 Table 4.4: Location of supervisors of allied health students, trainees and interns in NSW, by nonLHD institution (n=11) Institution type Number of supervisors University 9 TAFE or other VET college 2 4.2.3 Work setting in which supervision is currently provided for allied health students, trainees and interns The most common work setting for supervisors of allied health students, trainees and interns identified in NSW were hospital and ward-based settings and community-based settings. Of the survey respondents who identified as providing supervision for allied health students, trainees and interns: • just over one-third (35%) indicated that supervision is provided in a hospital or ward-based setting (Table 4.5) • a total of 63 (7.6%) allied health supervisors identified as providing supervision in rural/remote settings • a total of 250 (30.3%) allied health respondents identified as providing supervision in a community-based setting • ‘other’ settings, nominated by 170 respondents included: specialty contexts such as radiology, paediatrics, palliative care, imaging, disability services, and drug and alcohol services; a range of outpatient settings; Aboriginal Medical Services; management/administration roles; public health/health promotion; research; private practice; university clinics; schools; and teaching environments. Table 4.5: Setting in which supervision of allied health students, trainees and interns is provided (n=824)* Setting in which supervision is provided Supervisors n % Sub-acute/rehabilitation 186 22.6 Aged care 118 14.3 Mental health 120 14.6 Primary health care 98 11.9 Community-based care 250 30.3 Rural remote care 63 7.6 NSW CSSP Mapping Study 40 Setting in which supervision is provided Supervisors n % Emergency 55 6.7 Hospital/ward-based care 288 35.0 170 20.6 Other † *Respondents could nominate more than one setting † Survey respondents were asked to identify if they also worked in a private setting, in addition to their work in the public health settings listed in Table 4.4. Information was received from 740 allied health supervisors. Of these, 20.4% indicated they also work within a private setting. 4.2.4 Demographics of supervisors of allied health students, interns and trainees The majority of supervisors of allied health students, trainees and interns identified in NSW were female and tended to be in younger age groups. Of the survey respondents who identified as providing supervision for allied health students, trainees and interns: • over three-quarters (84.6%) were female (Figure 4.2) • the majority were aged in their 20s (30.8%), 30s (29.2%) and 40s (26.9%) (Figure 4.3) Figure 4.2: Gender of people providing supervision for allied health students, trainees and interns in NSW (n=740) 15.4% Male Female 84.6% NSW CSSP Mapping Study 41 Figure 4.3: Age of people providing supervision to allied health students, trainees and interns in NSW (n=740) 50 45 % of respondents 40 35 20–29 years 30.8 30 25 30–39 years 23.1 23.2 40–49 years 19.5 20 50–59 years 60+ years 15 10 3.4 5 0 4.2.5 Recognition of the role of student, trainee and intern supervision in allied health The majority of supervisors of allied health students, trainees and interns identified in NSW indicated that supervision is a formal or expected part of their role, but is not specifically funded. Of the survey respondents who identified as providing supervision for allied health students, trainees and interns: • just under three-quarters (71.7%) indicated that supervision of students, trainees and interns is a formally recognised part of their role (Figure 4.4) • a similar proportion (74.9%) indicated they receive no funding for the provision of supervision of students, trainees and interns (Figure 4.5). Findings from the electronic survey were supported by interview responses, which suggested that supervision of students, trainees and interns was generally an expected and recognised part of an allied health professional’s role, although it is not specifically funded. Recognition of supervision within allied health is guided by the NSW Health Professions Award. Most senior staff graded as Level 2 or above will have an expectation of student supervision written into their role. “… once you hit Level 2 it is an expectation that you would be capable of, and you will take, students.” “They will often have a key accountability or criterion in their selection criteria about the broader concepts of supervision. Not only for students, but in taking on junior and other clinicians within the LHD, providing a supervisory relationship.” NSW CSSP Mapping Study 42 Figure 4.4: Role definition for supervisors of allied health students, trainees and interns in NSW (n=820) 100 Formal 90 % of respondents 80 Not formal Unsure 71.7 70 60 50 40 30 20.1 20 8.2 10 0 Figure 4.5: Proportion of role funded for provision of supervision of allied health students, trainees and interns in NSW (n=762) 100 Not funded 90 % of respondents 80 Partially funded Fully funded 74.9 Unsure 70 60 50 40 30 20 11.4 9.8 10 3.8 0 4.2.6 Approach to supervision of students, trainees and interns in allied health The most common approach to supervision of allied health students, trainees and interns nominated by current supervisors was direct supervision, provided through a team or one-to-one approach. Of the survey respondents who identified as providing supervision for allied health students, trainees and interns: • the most common approaches to supervision nominated were a team approach and a oneto-one approach (Table 4.6) • direct supervision was the most common type of supervision identified (Table 4.7) • interdisciplinary supervision was identified as being used by almost one-quarter of allied health respondents (Figure 4.6) NSW CSSP Mapping Study 43 • the most common type of interdisciplinary supervision identified was informal ‘on-the-job’ supervision (Table 4.8). Table 4.6: Approach to supervision of allied health students, trainees and interns in NSW (n=822)* Approach to supervision Respondents n % One-to-one 299 36.4 One to > one 142 17.3 404 49.1 66 8.0 Team approach Other approach † *Respondents could nominate more than one setting † One of the most common ‘other’ responses referred to a combination of all approaches, depending on factors such as staff availability and student numbers and needs. Some responses clarified that their ‘team approach’ was shared between two colleagues only, in some cases due to job share arrangements between part-time staff. Others referred to their roles as student placement coordinators or as managers overseeing or mentoring student supervisors. Table 4.7: Type of supervision provided for allied health students, trainees and interns in NSW (n=806)* Type of supervision provided Respondents n % Direct (present, observing, working with, directing students) 712 88.3 Indirect (easily contactable, not directly supervising) 235 29.2 Providing education support, assessment and feedback 412 51.1 Providing guidance, pastoral care, mentoring support 259 32.1 Other role 19 2.4 *Respondents could nominate more than one setting Figure 4.6: Interdisciplinary supervision of students, interns and trainees by allied health professionals in NSW (n=755) 1.7% Yes 24% No Unsure 74.3% NSW CSSP Mapping Study 44 Table 4.8: Type of interdisciplinary supervision provided for students, trainees and interns by allied health professionals in NSW (n=178)* Respondents Type of supervision n % Formal workplace supervision 53 29.8 Informal ‘on-the-job’ supervision 118 66.3 Both formal and informal supervision 2 1.1 Other 5 2.8 *Respondents could nominate more than one setting 4.2.7 Years of experience of supervisors of allied health students, trainees and interns Supervisors of allied health students, trainees and interns identified in NSW had a broad range of years of experience both as a clinician and as a supervisor. Of the survey respondents who identified as providing supervision for allied health students, trainees and interns in NSW: • the average number of years of experience as an allied health professional was 13.9 ± 9.6 (Figure 4.7) • the average number of years of experience in providing supervision to allied health students, trainees and interns was 9.8 ± 8.3. Average number of years experience Figure 4.7: Average years of experience as an allied health professional clinician (n=793) and supervisor of allied health students, trainees and interns (n=739) Average years of experience as a clinician Average years of experience as a supervisor 25 20 15 13.9 9.8 10 5 0 NSW CSSP Mapping Study 45 4.2.8 Training in supervision of allied health students, trainees and interns Training in supervision for supervisors of allied health students, trainees and interns is typically provided by the students’ training institution. Supervisors may also undertake formal and informal training. Interviews with allied health professionals indicated that training to provide supervision to students, trainees or interns is generally offered by the students’ training institution. These training institutions are incentivised to offer training to allied health professionals as it may ultimately lead to greater capacity for a facility to take on supervision. “… what we’ve found is the universities, they’re usually really keen to build capacity for student placement, so they try and make it as easy as possible for our staff to… take students and they will usually offer the training, or even if there’s enough numbers, come to our facilities to provide that training.” Training for current supervisors Of the survey respondents who identified as providing supervision for allied health students, trainees and interns: • 189 indicated they had undertaken some form of formal training in supervision (Table 4.9) • the most common form of training undertaken was a Certificate IV in Workplace Training and Assessment • 531 indicated they had undertaken some form of informal training in supervision (Table 4.10) • the most common form of informal training undertaken was a University-delivered program. Some respondents reported having completed discipline-specific training in supervision offered or required by professional organisations including: Pharmaceutical Society of Australia, Psychology Board of Australia, and Australian Association of Social Workers. Table 4.9: Formal training in supervision undertaken by supervisors of allied health students, † trainees and interns in NSW (n=189)* Type of formal training Respondents n % Certificate IV in Workplace Training and Assessment 72 38.1 Graduate certificate 48 25.4 Graduate diploma 39 20.6 Master’s 61 32.3 Doctorate 7 3.7 *People could choose more than one training program † Comments fields indicate that many respondents included qualifications that have a component (e.g. one subject about supervision) or some relevance to supervision (e.g. Education degree) rather than qualifications solely focused on supervision NSW CSSP Mapping Study 46 Table 4.10: Informal training in supervision undertaken by supervisors of allied health students, trainees and interns in NSW (n=531)* Type of informal training Respondents n % LHD-run seminar/workshop (1–3 days) 79 14.9 LHD-run course 35 6.6 External seminar/workshop (1–3 days) 196 36.9 University-delivered program (e.g. facilitator training) 366 68.9 *People could choose more than one training program Training for non-supervisors Of allied health survey respondents who indicated they had not provided supervision for students, trainees and interns in the past 12 months: • 102 indicated they had undertaken some form of formal training in supervision (Table 4.11) • the most common form of supervision training undertaken was a Master’s degree • 134 indicated they had undertaken some form of informal training in supervision (Table 4.12) • the most common form of informal training undertaken by allied health professionals was a workshop or seminar run external to the LHD. Sources of training mentioned by respondents included the Psychology Board of Australia and Relationships Australia. Table 4.11: Formal training in supervision undertaken by non-supervising allied health professionals (n=102)* Type of formal training Respondents n % Certificate IV in Workplace Training and Assessment 27 26.5 Graduate certificate 12 11.8 Graduate diploma 20 19.6 Master’s 47 46.1 Doctorate 8 7.8 *People could choose more than one training program NSW CSSP Mapping Study 47 Table 4.12: Informal training in supervision undertaken by non-supervising allied health professionals (n=134)* Type of informal training Respondents n % LHD-run seminar/workshop (1–3 days) 20 14.9 LHD-run course 10 7.5 External seminar/workshop (1–3 days) 64 47.8 University-delivered program (e.g. facilitator training) 86 64.2 *People could choose more than one training program 4.3 CAPACITY FOR SUPERVISION OF STUDENTS, TRAINEES AND INTERNS IN ALLIED HEALTH 4.3.1 Duration of allied health student, trainee and intern placements Placements for allied health students, trainees and interns tend to be longer-term (> 1 month). Survey responses from individuals who identified as providing supervision for students, trainees and interns in allied health illustrated that the duration of placements for students, trainees and interns in allied health is varied. Placements of one to six months were most commonly reported. (Table 4.13) Table 4.13: Typical duration of allied health student, trainee and intern placements in NSW (n=771) Duration of placement Respondents n % Short-term (1–4 days) 170 22.0 Medium-term (1 week – 1 month) 297 38.5 Long-term (1–6 months) 480 62.3 Extended long-term (6–12 months) 64 8.3 Full-time (12 months) 97 12.6 *People could choose more than duration of placement 4.3.2 Time spent supervising allied health students, trainees or interns The majority of supervisors of students, trainees and interns in allied health typically work in full-time roles. The time spent providing supervision varies from less than 5 hours per week to more than 30 hours per week. Of the survey respondents who identified as providing supervision for students, trainees and interns in allied health: • the majority (79.2%) were working in full-time roles (more than 30 hours per week) (Table 4.14) • around one-quarter (24.4%) indicated they provide less than 5 hours of supervision per week (Table 4.15) • over 18% of allied health respondents indicated they provide 30 or more hours of supervision per week. NSW CSSP Mapping Study 48 Table 4.14: Average number of hours worked per week by individuals providing supervision to allied health students, trainees and interns in NSW (n=740) Average hours worked per week Respondents n % <15 10 1.4 15–20 42 5.7 20–25 55 7.4 25–30 47 6.4 30+ 586 79.2 Table 4.15: Average number of hours per week spent supervising allied health students, trainees and interns in NSW (n=804) Average hours providing supervision to students, trainees and interns per week Respondents n % <1–5 196 24.4 5–10 138 17.2 10–15 82 10.2 15–20 91 11.3 20–25 70 8.7 25–30 76 9.5 30+ 151 18.8 4.3.3 Capacity to undertake supervision Over half of current supervisors of allied health students, trainees and interns indicated they are at capacity, and could not take on further supervision. Around one-third of current supervisors of students, trainees and interns in allied health indicated some capacity for additional supervision, and around half of those not providing supervision indicated interest and capacity to provide supervision. Current supervisors Of the survey respondents who identified as providing supervision for students, trainees and interns in allied health: • over half (58%) indicated they were at capacity and could not take on further supervision (Table 4.16) • around one-third (32.6%) indicated they had some capacity for additional supervision. NSW CSSP Mapping Study 49 Table 4.16: Supervision capacity for current supervisors of allied health students, trainees and interns in NSW (n=778) Level of capacity for supervision Respondents n % At capacity 451 58.0 Some capacity 254 32.6 Underutilised 23 3.0 Other* 50 6.4 *Comments provided as ‘other’ responses are reported together with factors impacting on capacity to undertake supervision in Section 4.3.4 People not currently providing supervision Of allied health survey respondents who indicated they had not provided supervision for students, trainees and interns in the past 12 months: • around half (50.4%) indicated they had capacity and interest in undertaking supervision (Table 4.17). Table 4.17: Supervision capacity for allied health professionals not currently providing supervision of students, trainees and interns (n=280) Level of capacity Respondents n % No capacity 98 35.0 Capacity and interested 141 50.4 Not interested 20 7.1 Unsure 21 7.5 4.3.4 Factors impacting on capacity to undertake supervision For current and non-current supervisors of students, trainees and interns in allied health, the major factor influencing capacity to undertake supervision is the balance between service delivery and teaching. Current supervisors Of the survey respondents who identified as providing supervision for allied health students, trainees and interns: • the major factor reported to influence capacity for all disciplines was the balance between service delivery and teaching (Table 4.18) • other high-rating factors included staff to patient ratios (37.3%) and dealing with underperforming students (28.7%) • incentives were identified as a factor by 23.4% of respondents. NSW CSSP Mapping Study 50 Table 4.18: Factors affecting capacity for supervision of allied health students, trainees and interns in NSW for current supervisors (n=774)* Factors affecting capacity Respondents* n % Finding a balance between service delivery and teaching 654 84.5 Dealing with underperforming students 222 28.7 Staff to patient ratios 289 37.3 Student assessment tools 84 10.9 Incentives for supervisors 181 23.4 Ease of dealing with universities, TAFE or other colleges 129 16.7 Access to training 93 12.0 Feeling confident in supervising others 121 15.6 132 17.1 Other † *People could nominate more than one factor affecting capacity. Percentages are based on respondents not responses. † Themes arising in the ‘other’ responses are reported together with factors that affect their capacity to increase the amount of supervision they are undertaking below The following were identified by allied staff who are currently providing supervision as factors that influence their capacity to undertake more supervision: • caseload/workload requirements • lack of access to facilities such as dedicated office space or teaching rooms (mentioned frequently), computers and other technology • low staffing levels • junior staff with clinical supervision requirements • lack of student interest in particular field e.g. rural placements or due to compulsory placement • unpredictable range in student capabilities and learning requirements • impact or overlap of placement timeframes with other service requirements • administrative requirements of supervisors. People not currently providing supervision Information about barriers to supervision was identified for the 203 allied health professionals who did not indicate a lack of interest in providing supervision for students, trainees and interns: • the most common barrier identified was the balance between service delivery and teaching (nominated by 31.0% of respondents) (Table 4.19). NSW CSSP Mapping Study 51 Table 4.19: Factors affecting capacity for supervision of allied health students, trainees and interns in NSW for those not providing supervision (n=203)* Factors affecting capacity Respondents* n % Difficulty finding a balance between service delivery and teaching 70 31.0 Low staff to patient ratios 42 19.7 Low supervisor to student ratios 10 4.9 Lack of support for underperforming students 15 5.9 Lack of consistent assessment tools 1 0.5 Lack of incentives for supervisors 33 14.8 Dealings with universities, TAFE or other colleges 17 7.4 Access to training 29 13.8 Currently involved in supervision of registered staff 33 14.3 Not feeling confident in supervising others 36 16.3 93 43.3 † Other *People could nominate more than one factor affecting capacity. Percentages are based on respondents not responses. † Themes arising in the ‘other’ responses are reported together with factors that would help improve capacity to undertake supervision below The following were identified by allied staff who are not currently providing supervision as factors that would help improve their capacity to undertake supervision: • access to training • supportive management – in undertaking training and supervision • more clinical experience (new to clinical role) • dedicated time for supervision • backfill for positions while undertaking training and/or supervision • lower caseloads/workloads • incentives to undertake training and supervision (financial and role recognition) • improved communication with and support from universities • facilities for supervision (e.g. available rooms) • sufficient staffing levels. NSW CSSP Mapping Study 52 4.4 CORE SKILLS OF PEOPLE PROVIDING SUPERVISION FOR ALLIED HEALTH STUDENTS, TRAINEES AND INTERNS 4.4.1 Rating of perceived core skills for supervisors The most important core skill nominated by supervisors of students, trainees and interns in allied health was clinical skills and knowledge. The least important skill was remediation of underperforming students. Survey respondents were asked to rank seven core skills of a supervisor in order of importance. It should be noted that the list of skills provided was static for all respondents (i.e. the order in which the list appeared was the same for each participant). It is acknowledged that the order in which the skills were presented may have influenced the ranking of core skills. Of the survey respondents who identified as providing supervision for allied health students, trainees and interns: • ‘clinical skills and knowledge’ was identified as the most important core skill by 48% (n=328) of respondents (Figure 4.8), a further 20% of respondents ranked it as the second most important skill. • ‘interpersonal skills’ was identified as the most important core skill by 19% (n=132) of respondents, a further 19% of respondents ranked it as the second most important skill. • ‘ability to give and receive feedback’ was identified as the most important core skill by 14% (n=95) of respondents, a further 20% of respondents ranked it as the second most important skill • ‘remediation of underperforming students’ was identified as the least important of the seven core skills by 34% of respondents (Figure 4.9). Figure 4.8 Core skill ranked as most important (rank=1) for supervisors of allied health students, trainees and interns % of respondents 100 Clinical skills and knowledge 90 Adult teaching and learning skills 80 Ability to give and receive feedback Appraisal and assessment 70 Self-evaluation and reflection 60 50 Remediation of poorly performing students 48 Interpersonal skills 40 30 20 10 19 12 14 7 2 3 0 NSW CSSP Mapping Study 53 Figure 4.9: Core skill ranked as least important (rank=7) by supervisors of allied health students, trainees and interns Clinical skills and knowledge Adult teaching and learning skills Ability to give and receive feedback Appraisal and assessment Self-evaluation and reflection Remediation of poorly performing students Interpersonal skills 100 90 % of respondents 80 70 60 50 40 34 30 19 20 10 14 5 11 10 2 0 People not currently providing supervision A total of 262 survey respondents who indicated that they had not provided supervision for allied health students, trainees and interns in the past 12 months attempted to rank the core skills of a supervisor. Of these: • ‘clinical skills and knowledge’ was identified as the most important core skill (i.e. a rank of 1 or 2) by 67.9% (n=163) of respondents • ‘remediation of poorly performing students’ was identified as the least important core skill (i.e. a rank of 6 or 7) by 62.5% (n=158) of respondents. Table 4.20: Core skill required for supervisors, as ranked by people not currently providing supervision of medical students, trainees and interns* Rank 1–2 Rank 3–5 Rank 6–7 % of respondents % of respondents % of respondents Clinical skills and knowledge (n=240) 67.9 22.1 10.0 Adult teaching and learning skills (n=236) 28.8 45.3 25.8 Ability to give and receive feedback (n=232) 35.3 54.7 9.9 Appraisal and assessment (n=237) 10.5 61.6 27.8 Self-evaluation and reflection (n=234) 19.7 50.0 30.3 Remediation of poorly performing students (n=253) 10.7 26.9 62.5 Interpersonal skills (n=262) 40.5 37.4 22.1 Perceived core skills *Not all respondents ranked all skills NSW CSSP Mapping Study 54 4.5 INCREASING SUPERVISORY CAPACITY Further information regarding supervisory skill gaps, and suggested approaches to address these gaps with a view to increasing capacity, were gathered through the electronic survey and key informant interviews. These findings are reported in full in Chapter 9. NSW CSSP Mapping Study 55 5. PROFILE OF SUPERVISORS OF STUDENTS, TRAINEES AND INTERNS IN DENTISTRY Key findings (note: small numbers of respondents for this section) • Local Health Districts (LHDs) and universities work together in the provision of supervision to dental students, trainees and interns. • The electronic survey identified 35 current supervisors and 6 potential supervisors of dental students, trainees and interns in NSW. • Supervisors of dental students, trainees and interns were identified in both metropolitan and rural LHDs, as well as in training institutions in NSW. • The most common work settings for identified supervisors of dental students, trainees and interns were primary health care (44%) and community-based care (23.5%). • The majority of supervisors of dental students, trainees and interns were female and over 30 years of age (93.6%). • The majority of supervisors of dental students, trainees and interns identified indicated that supervision is a formal or expected part of their role (82.5%). These roles are generally not funded (34.5%) or partially funded (37.5%). • The most common approach to supervision of dental students, trainees and interns nominated by current supervisors was direct supervision (68.6%), provided by a team of supervisors (62.9%), or by a single supervisor with a team of students (28.6%). • Interdisciplinary supervision by dentistry professionals is uncommon. • Supervisors of dental students, trainees and interns had, on average, over 20 years’ experience (23.9 ± 9.9) as a clinician, and a broad range of experience as a supervisor (10.4 ± 8.5). • Training in supervision for supervisors of dental students, trainees and interns is typically provided by the students’ training institution. Supervisors may also undertake formal and informal training. • In total, 19 current supervisors of dental students, trainees and interns indicated they had undertaken formal supervision training. In addition, 19 supervisors indicated they had undertaken some form of informal supervisor training. • Placements for dental students, trainees and interns can vary from short-term to full-time placements. • Over three-quarters of supervisors of dental students, trainees and interns work in full-time roles (77.4%). The time spent providing supervision varies from less than 5 hours per week to more than 30 hours per week. • Half of current supervisors of dental students, trainees and interns indicated they are at capacity, and could not take on further supervision. • Over one-third (37.5%) of current supervisors of dental students, trainees and interns indicated some capacity for additional supervision and over half of those not providing supervision indicated interest and capacity to provide supervision. • For current and non-current supervisors of dental students, trainees and interns, the major factor influencing capacity to undertake supervision is the balance between service delivery and teaching. • ‘Clinical skills and knowledge’ were nominated as the most important core skill for supervisors by 63% of supervisors of dental students, trainees and interns in dentistry. NSW CSSP Mapping Study 56 5.1 OVERVIEW OF STUDENT, TRAINEE AND INTERN SUPERVISION IN DENTISTRY LHDs and universities work together in the provision of supervision to dental students, trainees and interns. Interview responses indicate that, within the public health sector, supervision of dental students, trainees and interns generally occurs in a clinic-based setting. University students participate in regular half-day, clinic-based sessions where they are supervised in groups of 6 to 8 students per supervisor. The supervisor will oversee and support patient care during these sessions. Generally, this supervisor will be a registered dentist, although circumstances do occur where the supervisor may be a provisionally registered dentist. The universities and LHDs have a working relationship for the provision and funding of these supervisors. 5.2 PROFILE OF SUPERVISORS OF DENTAL STUDENTS, TRAINEES AND INTERNS 5.2.1 Number of supervisors of dental students, trainees and interns The electronic survey identified 35 current supervisors and 6 potential supervisors of dental students, trainees and interns in NSW. This survey identified: • 35 individuals who indicated they have provided supervision for dental students, trainees and interns in the past 12 months (Figure 5.1). • 6 dentistry professionals who indicated that they have not provided supervision for students, trainees and interns in the past 12 months, but have provided supervision previously (Figure 5.1); these people represent a potential additional source of supervisors in NSW. Figure 5.1: Dentistry professionals who are currently supervising, have previously supervised or have never supervised dental students, interns and trainees (n=44) 40 Within the past 12 months Number of respondents 35 In the past (> 12 months ago) 30 Never 20 10 6 3 0 NSW CSSP Mapping Study 57 5.2.2 Location of current supervisors of dental students, trainees and interns Supervisors of dental students, trainees and interns were identified in both metropolitan and rural LHDs, as well as in training institutions. Information about location of supervisors was provided by 29 of the survey respondents who identified as providing supervision for dental students, trainees and interns. Of these: • the highest number were from Western Sydney, Murrumbidgee and Southern NSW (Table 5.1) • no responses were received from Illawarra Shoalhaven, South Eastern Sydney, Northern Sydney, Far West, Hunter New England and Northern NSW • 1 response was received from a Specialist Health Network (Table 5.2) • a small number were working in University or TAFE/other Vocational Education and Training (VET) sectors (Table 5.3). Table 5.1: Location of supervisors of dental students, trainees and interns in NSW, by LHD (n=25) Local Health District: metropolitan Number of supervisors Local Health District: rural and regional Number of supervisors Central Coast 1 Far West 0 Illawarra Shoalhaven 0 Hunter New England 0 Nepean Blue Mountains 1 Mid North Coast 2 Northern Sydney 0 Murrumbidgee 4 South Eastern Sydney 0 Northern NSW 0 South Western Sydney 1 Southern NSW 4 Sydney 3 Western NSW 2 Western Sydney 7 Total metropolitan 13 Total rural/regional 12 Table 5.2: Location of supervisors of dental students, trainees and interns in NSW, by Specialist Health Network (n=1) Specialist Health Network Number of supervisors Justice Health & Forensic Mental Health Network 0 Sydney Children's Hospital Network 1 St Vincent's Health Network 0 Table 5.3: Location of supervisors of dental students, trainees and interns in NSW, by non-LHD institution (n=3) Institution type Number of supervisors University 1 TAFE or other VET college 2 NSW CSSP Mapping Study 58 5.2.3 Work setting in which supervision is currently provided for dentistry The most common work settings for supervisors of dental students, trainees and interns identified in NSW were primary health care and community-based care. Information about the setting of supervision was provided by 34 of the survey respondents who identified as providing supervision for dental students, trainees and interns. Of these: • just under half (44%) indicated that supervision is provided in a primary health care setting (Table 5.4) • a total of 8 (23.5%) dental respondents identified as providing supervision in a communitybased setting • 2 (7.6%) dental supervisors identified as providing supervision in rural/remote settings • ‘other’ settings, nominated by 9 respondents included: dental hospitals or clinics; TAFE; and laboratory settings. Table 5.4: Setting in which supervision of dental students, trainees and interns is provided (n=34)* Setting in which supervision is provided Supervisors n % Sub-acute/rehabilitation 3 8.8 Aged care 3 8.8 Mental health 1 2.9 Primary health care 15 44.1 Community-based care 8 23.5 Rural remote care 2 5.9 Emergency 2 5.9 Hospital/ward based care 5 14.7 Other 9 26.5 *Respondents could nominate more than one setting Survey respondents were asked to identify if they also worked in a private setting, in addition to their work in the public health settings listed in Table 5.4. Information was received from 31 dental supervisors. Of these, 11 indicated they also work within a private setting. 5.2.4 Demographics of supervisors of dental students, interns and trainees The majority of supervisors of dental students, trainees and interns identified were female and over 30 years of age. No supervisors of dental students, trainees and interns were identified as being younger than 30 years of age. Information about demographics of supervisors was provided by 31 of the survey respondents who identified as providing supervision for dental students, trainees and interns. Of these: • almost two-thirds (64.5%) were female (Figure 5.2) • the majority were aged in their 30s (35.5%), 40s (22.6%) and 50s (35.5%) (Figure 5.3). NSW CSSP Mapping Study 59 Figure 5.2: Gender of people providing supervision for dental students, trainees and interns in NSW (n=31) Male Female 35.5% 64.5% Figure 5.3: Age of people providing supervision to dental students, trainees and interns in NSW (n=31) 40 35.5 20–29 years 35.5 35 30–39 years 40–49 years % of respondents 30 50–59 years 25 22.6 60+ years 20 15 10 6.5 5 0 5.2.5 Recognition of the role of student, trainee and intern supervision in dentistry The majority of supervisors of dental students, trainees and interns identified indicated that supervision is a formal or expected part of their role. These roles are generally not funded or partially funded. Of the survey respondents who identified as providing supervision for dentistry students, trainees and interns: • over three-quarters (82.5%) indicated that supervision of students, trainees and interns is a formally recognised part of their role (Figure 5.4) • around one-third (34.5%) indicated they receive no funding for the provision of supervision of students, trainees and interns; a further 37.5% indicated their role is partially funded (Figure 5.5). NSW CSSP Mapping Study 60 Information regarding role recognition and funding of supervisors in dentistry collected from the electronic survey contrasted with interview feedback. An interview with a dentistry professional involved in the supervision of dentistry students, trainees and interns suggested that this requirement is generally not outlined formally in a dentistry professional’s job description but is instead undertaken in goodwill. “… as part of a statement of duties of a dentist working, at least in the public sector …it’s not in their statement of duties that they have to deliver education. It’s more an honorary type thing that they get asked to do.” “If it is included in a job description it would be a very wiggly-worded, you know somewhere to the extent you … would be willing to assist or participate in teaching.” % of respondents Figure 5.4: Role definition for supervisors of dental students, trainees and interns in NSW (n=35) 100 90 80 70 60 50 40 30 20 10 0 Formal Not formal Unsure 82.5 14.3 5.7 Figure 5.5: Proportion of role funded for provision of supervision of dental students, trainees and interns in NSW (n=32) 100 Not funded % of respondents 90 Partially funded 80 Fully funded 70 Unsure 60 50 40 34.4 37.6 30 20 12.5 15.6 10 0 NSW CSSP Mapping Study 61 5.2.6 Approach to supervision of students, trainees and interns in dentistry The most common approach to supervision of dental students, trainees and interns nominated by current supervisors was direct supervision provided by a team of supervisors, or by a single supervisor with a team of students. Interdisciplinary supervision by dentistry professionals is uncommon. Of the survey respondents who identified as providing supervision for dental students, trainees and interns: • the most common approaches to supervision nominated were a team approach and the supervision of more than one trainee by one supervisor (62.9% and 28.6%, respectively) (Table 5.5) • direct supervision was the most common type of supervision identified (Table 5.6) • provision of interdisciplinary supervision by dentistry professionals was uncommon (Figure 5.6); the breakdown of approaches to interdisciplinary supervision has not been provided because numbers were so small. Table 5.5: Approach to supervision of dental students, trainees and interns in NSW (n=35)* Approach to supervision Respondents n % One-to-one 2 5.7 One to > one 10 28.6 22 62.9 2 5.7 Team approach Other approach † *Respondents could nominate more than one approach † Managers who oversee or mentor student supervisors Table 5.6: Type of supervision provided for dental students, trainees and interns in NSW (n=35)* Type of supervision provided Respondents n % Direct (present, observing, working with, directing students) 24 68.6 Indirect (easily contactable, not directly supervising) 12 34.3 Providing education support, assessment and feedback 18 51.4 Providing guidance, pastoral care, mentoring support 12 34.3 Other role 1 2.9 *Respondents could nominate more than one approach NSW CSSP Mapping Study 62 Figure 5.6: Interdisciplinary supervision of students, interns and trainees by dentistry professionals in NSW (n=31) Yes 19.4% No 80.6% 5.2.7 Years of experience of supervisors of dental students, trainees and interns Supervisors of dental students, trainees and interns identified in NSW had, on average, over 20 years’ experience as a clinician and a broad range of experience as a supervisor. Of the survey respondents who identified as providing supervision for dental students, trainees and interns in NSW: • the average number of years of experience as an dentistry professional was 23.9 ± 9.9 (Figure 5.7) • the average number of years of experience in providing supervision to dental students, trainees and interns was 10.4 ± 8.5. Figure 5.7: Average years of experience as a dentistry professional (n=28) and supervisor of dental students, trainees and interns (n=33) 40 Average years of experience as a clinician Average years of experience as a supervisor Number of years 30 23.9 20 10.4 10 0 NSW CSSP Mapping Study 63 5.2.8 Training in supervision of dental students, trainees and interns Training in supervision for supervisors of dental students, trainees and interns is typically provided by the students’ training institution. Supervisors may also undertake formal and informal training. One interview with a dentistry professional indicated that an orientation program is provided to supervisors of students, trainees and interns by the university. This orientation program takes half a day to complete, and is generally run after hours or on the weekend. The university-run orientation program focuses on current clinical policies, rather than the skills required to supervise and educate students. “The university course is more directed at showing the supervisors what are the … current clinical policies and it’s largely clinical based, rather than mentor, education based. So it’s more in clinical knowledge …” In addition to the university-run orientation program, the interview participant indicated that an LHD-based program does exist to educate supervisors of dental students, trainees and interns. The day-long program focuses on the education and mentoring of adults, as well as how to provide appropriate feedback and assessment. Training for current supervisors Of the survey respondents who identified as providing supervision for dental students, trainees and interns: • 19 respondents indicated they had undertaken some form of formal training in supervision (Table 5.7) • the most common form of training undertaken was a Certificate IV in Workplace Training and Assessment • 19 respondents indicated they had undertaken some form of informal training in supervision (Table 5.8) • the most common form of informal training was a University-delivered program. One respondent indicated that dentistry qualifications include a component of training in supervision, one was in the process of completing a qualification and one reported having completed discipline-specific training in supervision offered by a professional college. Table 5.7: Formal training in supervision undertaken by supervisors of dental students, trainees and interns in NSW (n=19)* Type of formal training Respondents n % Certificate IV in Workplace Training and Assessment 12 63.2 Graduate certificate 4 21.1 Graduate diploma 2 10.5 Master’s 4 21.1 Doctorate 3 15.8 *Respondents could choose more than one qualification NSW CSSP Mapping Study 64 Table 5.8: Informal training in supervision undertaken by supervisors of dental students, trainees † and interns in NSW (n=19)* Type of informal training Respondents n % LHD-run seminar/workshop (1–3 days) 6 31.6 LHD-run course 2 10.5 External seminar/workshop (1–3 days) 5 26.3 External course 2 10.5 University-delivered program (facilitator training) 12 63.2 *Respondents could choose more than one qualification †Comments fields indicate that many respondents included qualifications that have a component (e.g. one subject about supervision) or some relevance to supervision (e.g. Education degree) rather than qualifications solely focused on supervision Training for non-supervisors Of dentistry respondents who indicated they had not provided supervision for students, trainees and interns in the past 12 months: • 5 indicated that they had undertaken some form of formal training in supervision (Table 5.9) • the most common form of supervision training undertaken was a Graduate certificate • 2 indicated that they had undertaken some form of informal training in supervision (Table 5.10) • the most common form of informal training undertaken was a workshop or seminar run by the LHD or external to the LHD. Table 5.9: Formal training in supervision undertaken by non-supervising dentistry professionals (n=5)* Type of formal training Respondents n % Certificate IV in Workplace Training and Assessment 2 40.0 Graduate certificate 3 60.0 Graduate diploma 1 20.0 Master’s 0 0.0 Doctorate 0 0.0 *Respondents could choose more than one qualification NSW CSSP Mapping Study 65 Table 5.10: Informal training in supervision undertaken by non-supervising dentistry professionals (n=2) Type of informal training Respondents n % LHD-run seminar/workshop (1–3 days) 1 50.0 LHD-run course 0 0 External seminar/workshop (1–3 days) 1 50.0 University-delivered program 0 0.0 5.3 CAPACITY FOR SUPERVISION OF DENTAL STUDENTS, TRAINEES AND INTERNS 5.3.1 Duration of dental student, trainee and intern placements Placements for dental students, trainees and interns can vary from short-term to full-time placements. Survey responses from individuals who identified as providing supervision for students, trainees and interns in dentistry illustrated that the duration of placements for students, trainees and interns is varied, with placement duration ranging from short-term to full-time. (Table 5.11) Table 5.11: Typical duration of dental student, trainee and intern placements in NSW (n=32) Duration of placement Respondents n % Short-term (1–4 days) 8 25 Medium-term (1 week – 1 month) 7 21.8 Long-term (1–6 months) 9 28.1 Extended long-term (6–12 months) 10 31.3 Full-time (12 months) 7 21.8 *Respondents could choose more than one placement duration 5.3.2 Time spent supervising dental students, trainees or interns The majority of supervisors of dental students, trainees and interns typically work in fulltime roles. The time spent providing supervision varies from less than 5 hours per week to more than 30 hours per week. Of the survey respondents who identified as providing supervision for students, trainees and interns in dentistry: • over three-quarters (77.4%) were working in full-time roles (more than 30 hours per week) (Table 5.12) • almost one-third indicated they provide less than 5 hours of supervision per week (Table 5.13) • over 17% of dentistry professionals indicated they provide more than 30 hours of supervision per week (Table 5.13) NSW CSSP Mapping Study 66 Table 5.12: Average number of hours worked per week by individuals providing supervision to dental students, trainees and interns in NSW (n=31) Average hours worked per week Respondents n % <15 1 3.2 15–20 2 6.5 20–25 2 6.5 25–30 2 6.5 30+ 24 77.4 Table 5.13: Average number of hours per week spent supervising dental students, trainees and interns in NSW (n=34) Average hours providing supervision to students, trainees and interns per week Respondents n % <1–5 10 29.4 5–10 6 17.6 10–15 5 14.7 15–20 4 11.8 20–25 2 5.9 25–30 1 2.9 30+ 6 17.6 5.3.3 Capacity to undertake supervision Half of current supervisors of dental students, trainees and interns indicated they are at capacity, and could not take on further supervision. Over one-third of current supervisors of dental students, trainees and interns indicated some capacity for additional supervision, and over half of those not providing supervision indicated interest and capacity to provide supervision. Current supervisors Of the survey respondents who identified as providing supervision for students, trainees and interns in dentistry: • half (50%) indicated they were at capacity, and could not take on further supervision (Table 5.14) • over one-third (37.5%) indicated they had some capacity for additional supervision. NSW CSSP Mapping Study 67 Table 5.14: Supervision capacity for current supervisors of dental students, trainees and interns in NSW (n=32) Level of capacity for supervision Respondents n % At capacity 16 50.0 Some capacity 12 37.5 Underutilised 3 9.4 Other* 1 3.1 *Comments provided as ‘other’ responses are reported together with factors impacting on capacity to undertake supervision in Section 5.3.4 People not currently providing supervision Of survey respondents who indicated they had not provided supervision for dental students, trainees and interns in the past 12 months: • over half (55.6%) indicated they had capacity and interest in undertaking supervision (Table 5.15). Table 5.15: Supervision capacity for dentistry professionals not currently providing supervision of students, trainees and interns (n=9) Level of capacity Respondents n % No capacity 3 33.3 Capacity and interested 5 55.6 Not interested 0 0 Unsure 1 11.1 5.3.4 Factors impacting on capacity to undertake supervision For current and non-current supervisors of dental students, trainees and interns, the major factor influencing capacity to undertake supervision is the balance between service delivery and teaching. Current supervisors Of the survey respondents who identified as providing supervision for dental students, trainees and interns: • the major factor reported to influence capacity for all disciplines was the balance between service delivery and teaching (Table 5.16) • other high-rating factors included staff to patient ratios (40.6%) and dealing with underperforming students (28.1%) • feeling confident in supervising others was nominated as a factor for one-quarter of respondents. NSW CSSP Mapping Study 68 Table 5.16: Factors affecting capacity for supervision of dental students, trainees and interns in NSW for current supervisors (n=32)* Factors affecting capacity Respondents* n % Finding a balance between service delivery and teaching 20 62.5 Dealing with underperforming students 9 28.1 Staff to patient ratios 13 40.6 Student assessment tools 7 21.9 Incentives for supervisors 4 12.5 Ease of dealing with universities, TAFE or other colleges 6 18.8 Access to training 6 18.8 Feeling confident in supervising others 8 25.0 8 25.0 Other † *Respondents could nominate more than one factor affecting capacity. Percentages are based on respondents not responses. † Themes arising in the ‘other’ responses are reported together with factors that affect their capacity to increase the amount of supervision they are undertaking below The following were identified by dentistry staff who are currently providing supervision as factors that influence their capacity to undertake more supervision: • lack of dedicated time • access to resources • caseload/workload requirements • lack of financial incentives • improved communications with/from training institutions • level of student skills. People not currently providing supervision Information about barriers to supervision was identified for the 8 dentistry professionals who did not indicate a lack of interest in providing supervision for students, trainees and interns: • the most common barriers identified were the balance between service delivery and teaching, and the access to training (each nominated by 25.0% of respondents) (Table 5.17) • ‘other’ factors were identified by 3 respondents; these related to lack of opportunity or need for supervision in rural and remote settings. NSW CSSP Mapping Study 69 Table 5.17: Factors affecting capacity for supervision of dental students, trainees and interns in NSW for those not providing supervision (n=8)* Factors affecting capacity Respondents n %* Difficulty finding a balance between service delivery and teaching 2 25.0 Low staff to patient ratios 0 0.0 Low supervisor to student ratios 1 12.5 Lack of support for underperforming students 0 0.0 Lack of consistent assessment tools 0 0.0 Lack of incentives for supervisors 0 0.0 Dealings with universities, TAFE or other colleges 1 12.5 Access to training 2 25.0 Currently involved in supervision of registered staff 0 0.0 Not feeling confident in supervising others 1 12.5 3 37.5 Other † *People could nominate more than one factor affecting capacity. Percentages are based on respondents not responses. †‘Other’ reasons included being unable to attend training because it would result in an unattended clinic; and not working in a health service 5.4 CORE SKILLS OF PEOPLE PROVIDING SUPERVISION FOR DENTAL STUDENTS, TRAINEES AND INTERNS 5.4.1 Rating of perceived core skills for supervisors The most important core skill nominated by supervisors of dental students, trainees and interns was ‘clinical skills and knowledge’. The least important skill was ‘remediation of underperforming students’. Survey respondents were asked to rank seven core skills of a supervisor in order of importance. It should be noted that the list of skills provided was static for all respondents (i.e. the order in which the list appeared was the same for each participant). It is acknowledged that the order in which the skills were presented may have influenced the ranking of core skills. Of the survey respondents who identified as providing supervision for dental students, trainees and interns, 28 respondents attempted to rank the seven core skill of a supervisor. For these respondents: • ‘clinical skills and knowledge’ was identified as the most important core skill by 63% (n=17) of respondents (Figure 5.8), a further 15% of respondents ranked it as the second most important skill • ‘adult teaching and learning skills’ was identified as the most important core skill by 24% (n=6) of respondents, a further 16% of respondents ranked it as the second most important skill • ‘interpersonal skills’ was identified as the most important core skill by 14% (n=4) of respondents, a further 18% of respondents ranked it as the second most important skill • ‘remediation of underperforming students’ was identified as the least important of the 7 core skills by 27% (n=7) of respondents (Figure 5.9). NSW CSSP Mapping Study 70 Figure 5.8 Core skills ranked as most important (rank=1) for supervisors of dental students, trainees and interns 100 Clinical skills and knowledge Adult teaching and learning skills Ability to give and receive feedback Appraisal and assessment Self-evaluation and reflection Remediation of poorly performing students Interpersonal skills 90 % of respondents 80 70 63 60 50 40 30 24 20 14 10 8 4 0 0 0 Figure 5.9: Core skills ranked as least important (rank=7) by supervisors of dental students, trainees and interns 100 Clinical skills and knowledge Adult teaching and learning skills Ability to give and receive feedback Appraisal and assessment Self-evaluation and reflection Remediation of poorly performing students Interpersonal skills 90 % of respondents 80 70 60 50 40 27 30 20 20 11 10 13 8 11 4 0 People not currently providing supervision A total of 8 survey respondents who indicated they had not provided supervision for dental students, trainees and interns in the past 12 months attempted to rank the core skills of a supervisor. Of these: • ‘clinical skills and knowledge’ and ‘adult teaching and learning skills’ were identified as the most important core skills (i.e. a rank of 1 or 2) by a total of 4 respondents • ‘self-evaluation and reflection’ and ‘remediation of poorly performing students’ were identified as the least important core skills (i.e. a rank of 6 or 7) by a total of 4 of respondents. NSW CSSP Mapping Study 71 Table 5.19: Core skills required for supervisors, as ranked by people not currently providing supervision of dental students, trainees and interns* Rank 1–2 Rank 3–5 Rank 6–7 No. of respondents No. of respondents No. of respondents Clinical skills and knowledge (n=6) 4 4 0 Adult teaching and learning skills (n=6) 4 4 0 Ability to give and receive feedback (n=6) 1 1 0 Appraisal and assessment (n=6) 0 0 3 Self-evaluation and reflection (n=7) 1 1 4 Remediation of poorly performing students (n=8) 2 2 4 Interpersonal skills (n=8) 3 3 1 Perceived core skills *Not all respondents ranked all skills 5.5 INCREASING SUPERVISORY CAPACITY Further information regarding supervisory skill gaps, and suggested approaches to address these gaps with a view to increasing capacity, were gathered through the electronic survey and key informant interviews. These findings are reported in full in Chapter 9. NSW CSSP Mapping Study 72 6. PROFILE OF SUPERVISORS OF STUDENTS, TRAINEES AND INTERNS IN MEDICINE Key findings • Approaches to supervision of medical students, trainees and interns vary by setting and location. • The electronic survey identified 363 current supervisors and 21 potential supervisors of medical students, trainees and interns in NSW. • Supervisors of medical students, trainees and interns were identified in all Local Health Districts (LHDs) and Specialist Health Networks in NSW. • The most common work settings for supervisors of medical students, trainees and interns identified were hospital/ward-based care (54%) and emergency (23%). • The majority of supervisors of medical students, trainees and interns identified were male (55.7%) and over 40 years of age (63.4%). • The majority of supervisors of medical students, trainees and interns identified indicated that supervision is a formal or expected part of their role (82.5%), but is not specifically funded (63.6%). • The most common approach to supervision of medical students, trainees and interns nominated by current supervisors was direct supervision (83.3%), provided by a team of supervisors (80.1%). • Supervisors of medical students, trainees and interns identified had a broad range of years of experience both as a clinician (19.8 ± 11) and as a supervisor (13.3 ± 9.5). • While supervision training programs do exists, they are not a requirement for the supervision of medical students, trainees and interns. Training programs may be offered by a university, a professional college or an LHD. • In total, 63 current supervisors of medical students, trainees and interns indicated they had undertaken formal supervision training. In addition, 165 supervisors indicated they had undertaken some form of informal supervisor training. • Placements for medical students, trainees and interns tend to be medium to longer-term (1 week 6 months) (64.2%). • The majority of supervisors of medical students, trainees and interns typically work in fulltime roles (84.5%). The time spent providing supervision varies from less than 5 hours per week (35.2%) to more than 30 hours per week (7%). • Almost two-thirds (65.9%) of supervisors of medical students, trainees and interns indicated that they are at capacity, and could not take on further supervision. • Around one-quarter of current supervisors of medical students, trainees and interns indicated some capacity (26.2%) for additional supervision and over half of those not providing supervision (57.7%) indicated interest and capacity to provide supervision. • For current and non-current supervisors of medical students, trainees and interns, the major factor influencing capacity to undertake supervision is the balance between service delivery and teaching (86.5% and 38.9%, respectively). • The most important core skill nominated by supervisors of medical students, trainees and interns was ‘clinical skills and knowledge’ (39%). The least important skill was ‘remediation of underperforming students’ (28%). NSW CSSP Mapping Study 73 6.1 OVERVIEW OF MEDICAL STUDENT, TRAINEE AND INTERN SUPERVISION Approaches to supervision of medical students, trainees and interns vary by setting and location. The approach to supervision of medical students, trainees and interns is dependent on the setting in which supervision is provided and the location of clinical material. The structure of supervision of medical students, trainees and interns is coordinated by a working relationship between universities and hospital sites. Interview responses highlighted that, in general, universities have established infrastructure in place at their associated hospital sites to coordinate the placement of their medical students, trainees and interns. This infrastructure is inclusive of medical educators, placement coordinators and administration staff. The placement and supervision of students, trainees and interns is coordinated by these staff. Staff have working relationships with the clinicians at each site, who ultimately provide the student supervision. Medical students are typically assigned to a consultant, who oversees the student, however, point of care supervision is provided by all medical staff within a department. Generally, a medical student will be buddied with a registrar on a day-to-day basis. A unique aspect of the supervision of medical students, trainees and interns is the need to access relevant clinical material. “If you’re trying to teach a certain particular disease, or a certain particular system … there is a requirement to have people with that problem at the time when the teacher is there and the students are there.” Coordination of this process requires the support of administration staff and flexibility within student placements. “We also obviously encourage some independence of our students in their learning activities so they may be nominally attached in one ward, but in fact will be free to move between places.” 6.2 PROFILE OF SUPERVISORS OF MEDICAL STUDENTS, TRAINEES AND INTERNS 6.2.1 Number of supervisors of medical students, trainees and interns The electronic survey identified 363 current supervisors and 21 potential supervisors of medical students, trainees and interns in NSW. This survey identified: • 363 individuals who indicated they have provided supervision for medical students, trainees and interns in the past 12 months (Figure 6.1). • 21 medical professionals who indicated they have not provided supervision for students, trainees and interns in the past 12 months, but have provided supervision previously (Figure 6.1). These people represent a potential additional source of supervisors in NSW. NSW CSSP Mapping Study 74 Figure 6.1: Medical professionals who are currently supervising, have previously supervised or have never supervised students, interns and trainees (n=397) Number of respondents 400 363 Within the past 12 months 350 In the past (> 12 months ago) 300 Never 250 Unsure 200 150 100 50 21 12 1 0 6.2.2 Location of current supervisors of medical students, trainees and interns Supervisors of medical students, trainees and interns were identified in all LHDs and Specialist Health Networks in NSW. Information about location was provided by 339 survey respondents who identified as providing supervision for medical students, trainees and interns. Of these: • the highest number in metropolitan areas were from South Eastern Sydney, Northern Sydney and Sydney LHDs (Table 6.1) • the highest number in a rural or regional area were from Hunter New England LHD (Table 6.1) • the lowest number were from Western NSW, Far West and Murrumbidgee • a total of 47 were working in one of the Specialist Health Networks (Table 6.2) • a small number were working in the university sector (Table 6.3). Table 6.1: Location of supervisors of medical students, trainees and interns in NSW, by LHD (n=282) Local Health District: metropolitan Number of supervisors Local Health District: rural and regional Number of supervisors Central Coast 6 Far West 3 Illawarra Shoalhaven 23 Hunter New England 34 Nepean Blue Mountains 8 Mid North Coast 7 Northern Sydney 40 Murrumbidgee 4 South Eastern Sydney 48 Northern NSW 13 South Western Sydney 19 Southern NSW 7 Sydney 37 Western NSW 2 Western Sydney 31 Total metropolitan 212 Total rural/regional 70 NSW CSSP Mapping Study 75 Table 6.2: Location of supervisors of medical students, trainees and interns in NSW, by Specialist Health Network (n=47) Specialist Health Network Number of supervisors Justice Health and Forensic Mental Health Network 8 Sydney Children's Hospital Network 25 St Vincent's Health Network 14 Table 6.3: Location of supervisors of medical students, trainees and interns in NSW, by non-LHD institution (n=10) Institution type Number of supervisors University 10 TAFE or other Vocational Education and Training (VET) college 0 6.2.3 Work setting in which supervision is currently provided for medicine The most common work settings for supervisors of medical students, trainees and interns identified in NSW were hospital/ward-based care and emergency. Of the survey respondents who identified as providing supervision for medical students, trainees and interns (Table 6.4): • over half (54%) indicated that supervision is provided in a hospital or ward-based setting • a total of 18 (5%) medical supervisors identified as providing supervision in rural/remote settings • a total of 83 (23%) medical respondents identified as providing supervision in an emergency setting • ‘other’ settings, nominated by 94 (26%) respondents included: specialty contexts such as surgery, intensive care, anaesthesia, addiction medicine, and oncology; a range of outpatient settings; Aboriginal Medical Services; clinical research; and universities. Table 6.4: Setting in which supervision of medical students, trainees and interns is provided (n=361)* Setting in which supervision is provided Supervisors n % Sub-acute/rehabilitation 21 5.8 Aged care 22 6.1 Mental health 31 8.6 Primary health care 40 11.1 Community-based care 29 8.0 Rural remote care 18 5.0 Emergency 83 23.0 Hospital/ward-based care 195 54.0 Other 94 26.0 *Respondents could nominate more than one setting NSW CSSP Mapping Study 76 Survey respondents were asked to identify if they also worked in a private setting, in addition to their work in the public health settings listed in Table 6.4. Information was received from 309 medical supervisors. Of these, 44.3% indicated they also work within a private setting. 6.2.4 Demographics of supervisors of medical students, interns and trainees The majority of supervisors of medical students, trainees and interns identified in NSW were male and over 40 years of age. Of the survey respondents who identified as providing supervision for medical students, trainees and interns: • just over half (55.7%) were male (Figure 6.5) • the majority were aged in their 40s (33%) and 50s (30.4%) (Figure 6.6). Figure 6.5: Gender of people providing supervision for medical students, trainees and interns in NSW (n=309) Male Female 44.3% 55.7% Figure 6.6: Age of people providing supervision to medical students, trainees and interns in NSW (n=309) 50 20–29 years 45 30–39 years % of respondents 40 40–49 years 33 35 50–59 years 30.4 60+ years 30 25 21.7 20 15 10.4 10 5 4.5 0 NSW CSSP Mapping Study 77 6.2.5 Recognition of the role of student, trainee and intern supervision in medicine The majority of supervisors of medical students, trainees and interns identified in NSW indicated that supervision is a formal or expected part of their role, but is not specifically funded. Of the survey respondents who identified as providing supervision for medical students, trainees and interns: • the majority (82.5%) indicated that supervision of students, trainees and interns is a formally recognised part of their role (Figure 6.7) • almost two-thirds (63.6%) indicated they receive no funding for the provision of supervision of students, trainees and interns (Figure 6.8). Findings from the electronic survey were supported by interview responses, which suggested that supervision of students, trainees and interns is a formally recognised part of a medical professional’s role, and as such is included in the person’s job description. The culture of medicine is such that providing supervision to junior staff members is an expected part of a medical professional’s role and as such is undertaken in goodwill. “If you’re appointed to a hospital that is part of a Local Health District in general and there is a requirement for people to teach, it's something that’s in the contract.” “ … we still rely on the goodwill of the people and also the goodwill of the system that will permit a certain amount of time to be taken in training the next generation of practitioners.” Figure 6.7: Role definition for supervisors of medical students, trainees and interns in NSW (n=360) 100 90 Formal Not formal Unsure 82.5 % of respondnets 80 70 60 50 40 30 20 10 13.1 4.4 0 NSW CSSP Mapping Study 78 Figure 6.8: Proportion of role funded for provision of supervision of medical students, trainees and interns in NSW (n=319) % of respondents 100 Not funded 90 Partially funded 80 Fully funded 70 Unsure 63.6 60 50 40 30 22.2 20 11.3 10 2.8 0 6.2.6 Approach to supervision of students, trainees and interns in medicine The most common approach to supervision of medical students, trainees and interns nominated by current supervisors was direct supervision, provided by a team of supervisors. Of the survey respondents who identified as providing supervision for medical students, trainees and interns: • the most common approach to supervision nominated was a team approach (nominated by 80.1% of respondents) (Table 6.5) • direct supervision was the most common type of supervision, identified by 87.4% of respondents (Table 6.6) • interdisciplinary supervision was identified as being used by just over one-quarter (29.7%) of medical respondents (Figure 6.9) • the most common type of interdisciplinary supervision identified was informal ‘on-the-job’ supervision (Table 6.7). Table 6.5: Approach to supervision of medical students, trainees and interns in NSW (n=361)* Approach to supervision Respondents n % One-to-one 29 8.0 One to > one 51 14.1 289 80.1 26 7.2 Team approach Other approach † *Respondents could nominate more than one approach † Some respondents indicated that all of the approaches are used, depending on the context and availability of other staff. Others appeared to provide supervision on an ad hoc basis, as requested. It was noted that different specialties have different requirements. NSW CSSP Mapping Study 79 Table 6.6: Type of supervision provided for medical students, trainees and interns in NSW (n=350)* Type of supervision provided Respondents n % Direct (present, observing, working with, directing students) 306 87.4 Indirect (easily contactable, not directly supervising) 130 37.1 Providing education support, assessment and feedback 206 58.9 Providing guidance, pastoral care, mentoring support 153 43.7 Other role 14 4.0 *Respondents could nominate more than one approach Figure 6.9: Interdisciplinary supervision of students, interns and trainees by medical professionals in NSW (n=317) 2.5% Yes No 29.7% Unsure 67.8% Table 6.7: Type of interdisciplinary supervision provided for students, trainees and interns by medical professionals in NSW (n=87) Type of supervision Respondents n % Formal workplace supervision 19 21.8 Informal ‘on-the-job’ supervision 64 73.6 Both formal and informal supervision 0 0.0 Other 4 4.6 NSW CSSP Mapping Study 80 6.2.7 Years of experience of supervisors of medical students, trainees and interns Supervisors of medical students, trainees and interns identified in NSW had a broad range of years of experience both as a clinician and as a supervisor. Of the survey respondents who identified as providing supervision for medical students, trainees and interns in NSW: • the average number of years of experience as an medical professional was 19.8 ± 11 (Figure 6.10) • the average number of years of experience in providing supervision to medical students, trainees and interns was 13.3 ± 9.5. Figure 6.10: Average years of experience as a clinician (n=305) and supervisor of medical students, trainees and interns (n=343) 35 Average years of experience as a clinician Average years of experience as a supervisor 30 Number of years 25 19.8 20 15 13.3 10 5 0 6.2.8 Training in supervision of medical students, trainees and interns While supervision training programs do exist, they are not a requirement for the supervision of medical students, trainees and interns. Training programs may be offered by a university, a professional college or an LHD. Interview responses indicated that, while some training programs do exist for supervisors of medical students, trainees and interns, completion of such programs is not a requirement. Clinical training and experience is considered sufficient. Existing training courses identified through interviews included university-run orientation programs, accreditation programs run through professional colleges, and the ‘Teaching on the run’ program. University-run programs focus on the student’s curriculum and assessment. “…we do try to have sessions to tell people, particularly when there are changes in curriculum or when we particularly want something being done in one way, or we’re looking at implementation of a newer assessment tool.” NSW CSSP Mapping Study 81 Accreditation programs run through professional colleges are undertaken by those medical professionals who wish to provide supervision as an accredited educator on behalf of the professional college. The programs are typically targeted at the supervisors of individuals at a prevocational or registrar level. “Certainly we have those requirements for people to become supervisors at a prevocational level and a registrar level and that’s through our standards that we have.” Interview feedback suggested that the ‘Teaching on the run’ program is well recognised by medical professionals. Training for current supervisors Of the survey respondents who identified as providing supervision for medical students, trainees and interns: • 63 indicated they had undertaken some form of formal training in supervision (Table 6.8) • the most common form of training undertaken was a Master’s degree • 165 medical professionals indicated they had undertaken some form of informal training in supervision (Table 6.9) • the most common form of informal training undertaken was an external seminar or workshop. Some respondents reported having completed discipline-specific training in supervision offered by professional colleges, including the Royal Australasian College of Surgeons, Royal Australasian College of Physicians, Royal Australian and New Zealand College of Psychiatrists and Australian and New Zealand College of Anaesthetists. Table 6.8: Formal training in supervision undertaken by supervisors of medical students, trainees † and interns in NSW (n=63)* Type of formal training Respondents n % Certificate IV in Workplace Training and Assessment 6 9.5 Graduate certificate 18 28.6 Graduate diploma 11 17.5 Master’s 21 33.3 Doctorate 14 22.2 *Respondent could choose more than one qualification † Comments fields indicate that many respondents included qualifications that have a component (e.g. one subject about supervision) or some relevance to supervision (e.g. Education degree) rather than qualifications solely focused on supervision NSW CSSP Mapping Study 82 Table 6.9: Informal training in supervision undertaken by supervisors of medical students, trainees and interns in NSW (n=165) Type of informal training Respondents n % LHD-run seminar/workshop (1–3 days) 22 13.3 LHD-run course 10 6.1 External seminar/workshop (1–3 days) 95 57.6 External course 35 21.2 University-delivered program (facilitator training) 60 36.4 *Respondent could choose more than one qualification Training for non-supervisors Of the survey respondents who indicated they had not provided supervision for medical students, trainees and interns in the past 12 months: • 11 indicated they had undertaken some form of formal training in supervision (Table 6.10) • the most common form of supervision training undertaken was a Master’s degree • 5 indicated they had undertaken some form of informal training in supervision (Table 6.11) • the most common form of informal training undertaken was an external workshop or seminar. Table 6.10: Formal training in supervision undertaken by non-supervising medical professionals (n=11)* Type of formal training Number of respondents Certificate IV in Workplace Training and Assessment 1 Graduate certificate 3 Graduate diploma 3 Master’s 6 Doctorate 1 *Respondents could choose more than one qualification; % not provided because of low numbers Table 6.11: Informal training in supervision undertaken by non-supervising medical professionals (n=5)* Type of informal training Number of respondents LHD-run seminar/workshop (1–3 days) 1 LHD-run course 0 External seminar/workshop (1–3 days) 3 University-delivered program (facilitator training) 2 *Respondents could choose more than one qualification; % not provided because of low numbers NSW CSSP Mapping Study 83 6.3 CAPACITY FOR SUPERVISION OF STUDENTS, TRAINEES AND INTERNS IN MEDICINE 6.3.1 Duration of medical student, trainee and intern placements Placements for medical students, trainees and interns tend to be medium to longer-term (1 week – 6 months). Survey responses from individuals who identified as providing supervision for medical students, trainees and interns illustrated that the duration of placements for medical students, trainees and interns is varied. Long-term placements of 1–6 months were reported most commonly, closely followed by medium-term placements of 1 week to 1 month (Table 6.12). Table 6.12: Typical duration of medical student, trainee and intern placements in NSW (n=318)* Duration of placement Respondents n % Short-term (1–4 days) 102 32.1 Medium-term (1 week – 1 month) 180 56.6 Long-term (1–6 months) 204 64.2 Extended long-term (6–12 months) 86 27.0 Full-time (12 months) 68 21.4 *Respondent could choose more than one qualification 6.3.2 Time spent supervising medical students, trainees or interns The majority of supervisors of medical students, trainees and interns typically work in full-time roles. The time spent providing supervision varies from less than 5 hours per week to more than 30 hours per week. Of the survey respondents who identified as providing supervision for students, trainees and interns in medicine: • the majority were working in full-time roles (more than 30 hours per week) (Table 6.13) • more than one-third (35.2%) indicated they provide less than 5 hours of supervision per week (Table 6.14) • fewer than 7% of medical professionals indicated they provide 30 or more hours of supervision per week. Table 6.13: Average number of hours worked per week by individuals providing supervision to medical students, trainees and interns in NSW (n=309) Average hours worked per week Respondents n % <15 7 2.3 15–20 9 2.9 20–25 17 5.5 25–30 15 4.9 30+ 261 84.5 NSW CSSP Mapping Study 84 Table 6.14: Average number of hours per week spent supervising medical students, trainees and interns in NSW (n=349) Average hours providing supervision to students, trainees and interns per week Respondents n % <1–5 123 35.2 5–10 114 32.7 10–15 40 11.5 15–20 28 8.0 20–25 13 3.7 25–30 9 2.6 30+ 22 8.8 6.3.3 Capacity to undertake supervision Almost two-thirds of supervisors of medical students, trainees and interns indicated they are at capacity, and could not take on further supervision. Around one-quarter of current supervisors of medical students, trainees and interns indicated some capacity for additional supervision, and over half of those not providing supervision indicated interest and capacity to provide supervision. Current supervisors Of the survey respondents who identified as providing supervision for medical students, trainees and interns: • almost two-thirds (65.9%) indicated they were at capacity and could not take on further supervision (Table 6.15) • just over one-quarter (26.2%) indicated they had some capacity for additional supervision • most ‘other’ comments provided descriptions of supervisors feeling at or overcapacity. “Beyond the capacity to safely supervise all the interns and medical students to the extent I would like each shift.” “At times I am overloaded with my own work, unhelpful as a supervisor.” Table 6.15: Supervision capacity for current supervisors of medical students, trainees and interns in NSW (n=328) Level of capacity for supervision Respondents n % At capacity 216 65.9 Some capacity 86 26.2 Underutilised 11 3.4 Other 15 4.6 NSW CSSP Mapping Study 85 People not currently providing supervision Of survey respondents who indicated they had not provided supervision for medical students, trainees and interns in the past 12 months: • over half (57.7%) indicated they had capacity and interest in undertaking supervision (Table 6.16) Table 6.16: Supervision capacity for medical professionals not currently providing supervision of students, trainees and interns (n=26) Level of capacity for supervision Respondents n % No capacity 8 30.8 Capacity and interested 15 57.7 Not interested 1 3.8 Unsure 2 7.7 6.3.4 Factors impacting on capacity to undertake supervision For current and non-current supervisors of medical students, trainees and interns, the major factor influencing capacity to undertake supervision is the balance between service delivery and teaching. Current supervisors Of the survey respondents who identified as providing supervision for medical students, trainees and interns: • the major factor reported to influence capacity for all disciplines was the balance between service delivery and teaching (Table 6.17) • other high-rating factors included staff to patient ratios (35.8%) and incentives for supervisors (26.9%) • dealing with underperforming students was nominated as a factor by 14.4% of respondents. NSW CSSP Mapping Study 86 Table 6.17: Factors affecting capacity for supervision of medical students, trainees and interns in NSW for current supervisors (n=327)* Factors affecting capacity Respondents* n % Finding a balance between service delivery and teaching 283 86.5 Dealing with underperforming students 73 22.3 Staff to patient ratios 117 35.8 Student assessment tools 40 12.2 Incentives for supervisors 88 26.9 Ease of dealing with universities, TAFE or other colleges 40 12.2 Access to training 51 15.6 Feeling confident in supervising others 41 12.5 47 14.4 Other † *Respondents could nominate more than one factor affecting capacity. Percentages are based on respondents not responses. †Themes arising in the ‘other’ responses are reported together with factors that affect capacity to increase the amount of supervision being undertaken The following were identified by medical staff who are currently providing supervision as factors that influence their capacity to undertake more supervision: • caseload/workload requirements • lack of dedicated time for supervision and training in supervision • insufficient staffing • lack of communication with teaching institutions • lack of access to facilities such as dedicated office space or telemedicine • lack of formal and financial recognition • lack of management support • administrative requirements. People not currently providing supervision Information about barriers to supervision was identified for the 18 medical professionals who did not indicate a lack of interest in providing supervision for students, trainees and interns: • the most common barrier identified was the balance between service delivery and teaching (nominated by 38.9% of respondents) (Table 6.18) • ‘other’ factors were identified by 27.8% of respondents; these included age and the context in which they work. NSW CSSP Mapping Study 87 Table 6.18: Factors affecting capacity for supervision of medical students, trainees and interns in NSW for those not providing supervision (n=18)* Factors affecting capacity Respondents* n % Difficulty finding a balance between service delivery and teaching 7 Low staff to patient ratios 4 22.2 Low supervisor to student ratios 2 11.1 Lack of support for underperforming students 3 16.7 Lack of consistent assessment tools 2 11.1 Lack of incentives for supervisors 2 11.1 Dealings with universities, TAFE or other colleges 3 16.7 Access to training 1 5.6 Currently involved in supervision of registered staff 2 11.1 Not feeling confident in supervising others 0 0 5 27.8 † Other 38.9 *Respondents could nominate more than one factor affecting capacity. Percentages are based on respondents not responses. † Themes arising under ‘other’ responses are reported together with factors that would help improve capacity to undertake supervision The following were identified by medical staff who are not currently providing supervision as factors that would help improve their capacity to provide supervision: • dedicated time • increased staffing levels • backfill for positions while providing supervision • financial incentives • training • guidelines for supervision. 6.4 CORE SKILLS OF PEOPLE PROVIDING SUPERVISION FOR MEDICAL STUDENTS, TRAINEES AND INTERNS 6.4.1 Rating of perceived core skills for supervisors The most important core skill nominated by supervisors of students, trainees and interns in medicine was ‘clinical skills and knowledge’. The least important skill was ‘remediation of underperforming students’. Survey respondents were asked to rank seven core skills of a supervisor in order of importance. It should be noted that the list of skills provided was static for all respondents (i.e. the order in which the list appeared was the same for each participant). It is acknowledged that the order in which the skills were presented may have influenced the ranking of core skills. NSW CSSP Mapping Study 88 Of the survey respondents who identified as providing supervision for medical students, trainees and interns: • ‘clinical skills and knowledge’ was identified as the most important core skill by 39% (n=105) of respondents (Figure 6.11), a further 21% (n=56) of respondents ranked it as the second most important skill • ‘interpersonal skills’ was identified as the most important core skill by 24% (n=132) of respondents, a further 18% (n=54) of respondents ranked it as the second most important skill. • ‘adult teaching and learning skills’ was identified as the most important core skill by 21% (n=53) of respondents, a further 23% (n=59) of respondents ranked it as the second most important skill • ‘remediation of underperforming students’ was identified as the least important of the 7 core skills by 28% (n=81) of respondents (Figure 6.12). Figure 6.11 Core skills ranked as most important (rank=1) for supervisors of medical students, trainees and interns Clinical skills and knowledge % of respondents 100 90 Adult teaching and learning skills 80 Ability to give and receive feedback 70 Appraisal and assessment Self-evaluation and reflection 60 Remediation of poorly performing students 50 40 Interpersonal skills 39 30 24 21 20 10 10 2 5 6 0 NSW CSSP Mapping Study 89 Figure 6.12: Core skills ranked as least important (rank=7) by supervisors of medical students, trainees and interns Clinical skills and knowledge 100 Adult teaching and learning skills 90 Ability to give and receive feedback % of respondents 80 Appraisal and assessment 70 Self-evaluation and reflection 60 Remediation of poorly performing students 50 Interpersonal skills 40 28 30 20 10 17 14 9 10 8 3 0 People not currently providing supervision A total of 21 survey respondents who indicated they had not provided supervision for medical students, trainees and interns in the past 12 months attempted to rank the core skills of a supervisor. Of these: • ‘clinical skills and knowledge’ and ‘adult teaching and learning skills’ were identified as the most important core skills (i.e. a rank of 1 or 2) by over half of respondents (Table 6.19) • ‘appraisal and assessment’ was identified as the least important core skill (i.e. a rank of 6 or 7) by 41.2% of respondents. Table 6.19: Core skills required for supervisors, as ranked by people not currently providing supervision of medical students, trainees and interns* Rank 1–2 Rank 3–5 Rank 6–7 % of respondents % of respondents % of respondents Clinical skills and knowledge (n=19) 52.6 31.6 15.8 Adult teaching and learning skills (n=19) 52.6 31.6 15.8 Ability to give and receive feedback (n=18) 27.8 44.4 27.8 Appraisal and assessment (n=17) 17.6 41.2 41.2 Self-evaluation and reflection (n=21) 19.0 66.7 14.3 Remediation of poorly performing students (n=20) 5.0 55.0 40.0 Interpersonal skills (n=21) 38.1 33.3 28.6 Perceived core skills *Not all respondents ranked all skills NSW CSSP Mapping Study 90 6.5 INCREASING SUPERVISORY CAPACITY Further information regarding supervisory skill gaps, and suggested approaches to address these gaps with a view to increasing capacity, were gathered through the electronic survey and key informant interviews. These findings are reported in full in Chapter 9. NSW CSSP Mapping Study 91 7. PROFILE OF SUPERVISORS OF STUDENTS AND TRAINEES IN MIDWIFERY This chapter refers to ‘students and trainees’ as opposed to ‘students, trainees and interns’. Key findings • Approaches to supervision of students and trainees in midwifery vary by setting and location. • The electronic survey identified 51 current supervisors and 6 potential supervisors of midwifery students and trainees in NSW. • Supervisors of midwifery students and trainees were identified in both metropolitan and regional Local Health Districts (LHDs). • The most common work setting for supervisors of midwifery students and trainees identified was hospital/ward-based care (76.5%). • The majority of supervisors of midwifery students and trainees identified were female (95.6%) and over 40 years of age (88.8%). • The majority of supervisors of midwifery students and trainees identified indicated that supervision is an expected part of their role (78.4%), but is not specifically funded (43.5%). • The most common approach to supervision of midwifery students and trainees nominated by current supervisors was direct supervision (83.3%), provided by a team of supervisors (70.6%). • Supervisors of midwifery students and trainees identified had a broad range of years of experience both as a clinician (21.3 ± 9.4 years) and as a supervisor (12.2 ± 8.8 years). • Supervisors of midwifery students and trainees often undertake a preceptor training program, offered locally by site. Midwifery professionals may also undertake other formal or informal training. • A total of 19 supervisors of midwifery students indicated they had undertaken a formal training course in supervision. A further 25 supervisors indicated they had undertaken an informal training course in supervision. • Placements for midwifery students and trainees are varied, ranging from short-term placements of less than one week, to full-time, 12-month placements. • The majority of supervisors of midwifery students and trainees typically work in full-time roles. The time spent providing supervision varies from less than 5 hours per week (16.7%) to more than 30 hours per week (10.4%). • More than half (53.2%) of supervisors of midwifery students and trainees indicated they are at capacity, and could not take on further supervision. • Around one-third (36.2%) of current supervisors of midwifery students and trainees indicated some capacity for additional supervision and a total of 7 midwifery professionals not providing supervision indicated interest and capacity to provide supervision. • For current and non-current supervisors of midwifery students and trainees, the major factor influencing capacity to undertake supervision is the balance between service delivery and teaching. • The most important core skill nominated by supervisors of students and trainees in midwifery was ‘clinical skills and knowledge’ (57%). The least important skill was NSW CSSP Mapping Study 92 ‘remediation of underperforming students’ (41%). 7.1 OVERVIEW OF STUDENT AND TRAINEE SUPERVISION IN MIDWIFERY Approaches to supervision of students and trainees in midwifery vary by setting and location. Midwifery is unique in that a high number of midwifery students and trainees are registered nurses, who work in a nursing capacity within a midwifery setting while they study. In addition, undergraduate midwifery students are generally attached to one facility for the duration of their 3 year degree. Interview responses indicate that the supervision of midwifery students and trainees is provided by registered midwives, at the point of patient care, on a one-to-one supervisor to student ratio. “… Say you had four students placed on a unit and you had four nurses or midwives working that morning shift, usually each one would get a student to work with them for the day.” In addition to point-of-care supervision, a clinical educator may oversee the supervision of midwifery students and trainees, at times demonstrating procedures or identifying clinically relevant material for a group of students. The clinical educator is also a registered midwife. Provision of supervision in midwifery involves both the supervision of active learning that occurs at the point of care, as well as the guidance of a reflective process following clinical activities. “We work on looking at clinical activities that you have been engaged in or interactions and then analysing them to really understand what you did and why you did it and what you were thinking and why you were thinking that and how your thoughts impacted on the provision of care…” Reflection can relate to all aspects of care, from technical procedures to emotional support provided to the patient. Reflective supervision aims to enable students to understand their actions and, if required, change their future practice. 7.2 PROFILE OF SUPERVISORS OF MIDWIFERY STUDENTS AND TRAINEES 7.2.1 Number of supervisors of midwifery students and trainees The electronic survey identified 51 current supervisors and 6 potential supervisors of midwifery students and trainees in NSW. This survey identified: • 51 individuals who indicated they have provided supervision for midwifery students and trainees in the past 12 months (Figure 7.1) • 6 midwifery professionals who indicated they have not provided supervision for students and trainees in the past 12 months, but have provided supervision previously (Figure 7.2); these people represent a potential additional source of supervisors in NSW. NSW CSSP Mapping Study 93 Figure 7.1: Midwifery professionals who are currently supervising, have previously supervised or have never supervised students and trainees (n=63) 60 Within the past 12 months 51 In the past (> 12 months ago) Number of respondents 50 Never Unsure 40 30 20 10 6 6 0 7.2.2 Location of current supervisors of midwifery students and trainees Supervisors of midwifery students and trainees were identified in both metropolitan and regional LHDs. Of the survey respondents who identified as providing supervision for midwifery students and trainees: • the highest number were from South Eastern Sydney, Northern Sydney and Mid North Coast (Table 7.1) • no supervisors were identified in South Western Sydney and Northern NSW • no supervisors were identified in Specialist Health Networks or educational institutions Table 7.1: Location of supervisors of midwifery students and trainees in NSW, by LHD (n=44) Local Health District: metropolitan Number of supervisors Local Health District: rural and regional Number of supervisors Central Coast 7 Far West 2 Illawarra Shoalhaven 1 Hunter New England 1 Nepean Blue Mountains 1 Mid North Coast 5 Northern Sydney 6 Murrumbidgee 1 South Eastern Sydney 10 Northern NSW 0 South Western Sydney 0 Southern NSW 1 Sydney 4 Western NSW 1 Western Sydney 4 Total metropolitan 33 Total rural/regional 11 NSW CSSP Mapping Study 94 7.2.3 Work setting in which supervision is currently provided for midwifery students and trainees The most common work setting for supervisors of midwifery students and trainees identified in NSW was hospital/ward-based care. Of the survey respondents who identified as providing supervision for midwifery students and trainees: • over three-quarters (76.5%) indicated that supervision is provided in a hospital or wardbased setting (Table 7.2) • a total of 7 (13.7%) midwifery supervisors identified as providing supervision in both primary and community- based health care • ‘other’ settings, nominated by 10 (19.6%) respondents, related to specifics regarding the type of midwifery services across antenatal, delivery, neonatal, and special care practices; one respondent was a member of a midwifery group practice. Table 7.2: Setting in which supervision of midwifery students and trainees is provided (n=51)* Setting in which supervision is provided Supervisors n % Sub-acute/rehabilitation 0 0.0 Aged care 0 0.0 Mental health 0 0.0 Primary health care 7 13.7 Community-based care 7 13.7 Rural remote care 1 2.0 Emergency 1 2.0 Hospital/ward-based care 39 76.5 Other 10 19.6 *Respondents could nominate more than one setting Survey respondents were asked to identify if they also worked in a private setting, in addition to their work in the public health settings listed in Table 7.3. Information was received from 45 midwifery supervisors. Of these, 17.8% indicated they also work within a private setting. 7.2.4 Demographics of supervisors of midwifery students and trainees The majority of supervisors of midwifery students and trainees identified in NSW were female and over 40 years of age. Of the survey respondents who identified as providing supervision for midwifery students and trainees: • the vast majority (95.6%) were female (Figure 7.2) • the majority were aged in their 40’s (44.4%) and 50’s (44.4%) (Figure 7.3). NSW CSSP Mapping Study 95 Figure 7.2: Gender of people providing supervision for midwifery students and trainees in NSW (n=45) 4.4% Male Female 95.6% Figure 7.3: Age of people providing supervision to midwifery students and trainees in NSW (n=45) 50 44.4 % of respondents 45 44.4 20–29 years 30–39 years 40 40–49 years 35 50–59 years 60+ years 30 25 20 15 10 5 4.4 6.7 0 7.2.5 Recognition of the role of student and trainee supervision in midwifery The majority of supervisors of midwifery students and trainees identified in NSW indicated that supervision is a formal or expected part of their role, but is not specifically funded. Of the survey respondents who identified as providing supervision for midwifery students and trainees: • over three-quarters (78.4%) indicated that supervision of students and trainees is a formally recognised part of their role (Figure 7.4) • just under half (43.5%) of supervisors indicated they receive no funding for the provision of supervision of students and trainees (Figure 7.5). These survey results are supported by interview responses which suggested that supervision of students and trainees is a formally recognised part of a midwifery professionals role, in that it is NSW CSSP Mapping Study 96 included in the job description of a midwife. The provision of supervision is covered under the Australian Midwifery Council Standards, and is an expected part of any shift. “Education and supervision … usually that’s translated into job descriptions, there’s some reference to it in most job descriptions.” Figure 7.4: Role definition for supervisors of midwifery students and trainees in NSW (n=51) 100 Formal 90 Not formal 78.4 80 Unsure % of respondents 70 60 50 40 30 20 13.7 7.8 10 0 Figure 7.5: Proportion of role funded for provision of supervision of midwifery students and trainees in NSW (n=46) 100 Not funded 90 Partially funded % of respondents 80 Fully funded 70 Unsure 60 50 43.5 40 26.1 30 20 17.4 13 10 0 7.2.6 Approach to supervision of students and trainees in midwifery The most common approach to supervision of midwifery students and trainees nominated by current supervisors was direct supervision, provided by a team of supervisors. Of the survey respondents who identified as providing supervision for midwifery students and trainees: • the most common approaches to supervision nominated was a team approach (Table 7.3) • direct supervision was the most common type of supervision identified (Table 7.4) • interdisciplinary supervision was identified by just under half of all respondents (Figure 7.6) NSW CSSP Mapping Study 97 • interdisciplinary supervision identified was a mix of informal ‘on-the-job’ supervision and formal workplace supervision (Table 7.5). Table 7.3: Approach to supervision of midwifery students and trainees in NSW (n=51)* Approach to supervision Respondents n % One-to-one 10 19.6 One to > one 2 3.9 36 70.6 5 9.8 Team approach Other approach † * Respondents could nominate more than one approach †’Other’ responses referred to roles in overseeing student supervisors and in clinical supervision Table 7.4: Type of supervision provided for midwifery students and trainees in NSW (n=48)* Type of supervision provided Respondents n % Direct (present, observing, working with, directing students) 40 83.3 Indirect (easily contactable, not directly supervising) 16 33.3 Providing education support, assessment and feedback 25 52.1 Providing guidance, pastoral care, mentoring support 19 39.6 Other role 1 2.1 * Respondents could nominate more than one approach Figure 7.6: Interdisciplinary supervision of students, interns and trainees by midwifery professionals in NSW (n=45) Yes No Unsure 51.1% NSW CSSP Mapping Study 48.9% 98 Table 7.5: Type of interdisciplinary supervision provided for students and trainees by midwifery professionals in NSW (n=22) Type of supervision Respondents n % Formal workplace supervision 8 36.4 Informal ‘on-the-job’ supervision 13 59.1 Both formal and informal supervision 0 0.0 Other 1 4.5 7.2.7 Years of experience of supervisors of midwifery students and trainees Supervisors of midwifery students and trainees identified in NSW had a broad range of years of experience both as a clinician and as a supervisor. Of the survey respondents who identified as providing supervision for midwifery students and trainees in NSW: • the average number of years of experience as an midwifery professional was 21.3 ± 9.4 (Figure 7.7) • the average number of years of experience in providing supervision to midwifery students and trainees was 12.2 ± 8.8. Figure 7.7: Average years of experience as a clinician (n=45) and supervisor of midwifery students and trainees (n=48) Average years of experience as a clinician 35 Average years of experience as a supervisor 30 Number of years 25 21.3 20 15 12.2 10 5 0 Snapshot: experience of supervisors of students, trainees and interns in midwifery NSW legislation dictates that a student undertaking a placement in an area of birth must be supervised by a registered midwife. This could mean that the person providing supervision is only three months more experienced than the student. In practice, this is not the case. Care is taken with rostering systems to ensure that students are assigned to more experienced midwives. NSW CSSP Mapping Study 99 7.2.8 Training in supervision of midwifery students and trainees Supervisors of midwifery students and trainees often undertake a preceptor training program, offered locally by site. Midwifery professionals may also undertake other formal or informal training. Interview responses suggest that supervisor training within midwifery falls under the umbrella of preceptor training offered in nursing. The content and mode of delivery of preceptor training can vary by site. Training for current supervisors Of the survey respondents who identified as providing supervision for midwifery students and trainees: • 19 indicated they had undertaken some form of formal training in supervision (Table 7.6) • the most common form of training undertaken was a Certificate IV in Workplace Training and Assessment • 25 midwifery professionals indicated they had undertaken some form of informal training in supervision (Table 7.7) • the most common form of informal training undertaken was an external course • some respondents indicated they were in the process of completing training, and others had undertaken training overseas or discipline-specific training in preceptorship. Table 7.6: Formal training in supervision undertaken by supervisors of midwifery students and trainees in NSW (n=19)* Type of formal training Respondents n % Certificate IV in Workplace Training and Assessment 11 57.9 Graduate certificate 4 21.1 Graduate diploma 3 15.8 Master’s 9 47.4 Doctorate 0 0.0 *People could choose more than one qualification Table 7.7: Informal training in supervision undertaken by supervisors of midwifery students and trainees in NSW (n=25)* Type of informal training Respondents n % LHD-run seminar/workshop (1–3 days) 11 44.0 LHD-run course 3 12.0 External seminar/workshop (1–3 days) 11 44.0 External course 12 48.0 University-delivered program (facilitator training) 5 20.0 *People could choose more than one qualification NSW CSSP Mapping Study 100 Training for non-supervisors Of the survey respondents who indicated they had not provided supervision for midwifery students and trainees in the past 12 months: • 6 indicated they had undertaken some form of formal training in supervision (Table 7.8) • the most common form of supervision training undertaken was a Graduate diploma • 7 indicated they had undertaken some form of informal training in supervision (Table 7.9) • the most common form of informal training undertaken was an LHD-run course. Table 7.8: Formal training in supervision undertaken by non-supervising midwifery professionals † (n=6)* Type of formal training Number of respondents Certificate IV in Workplace Training and Assessment 2 Graduate diploma 4 Master’s 2 *Respondents could choose more than one qualification; % not included because of low numbers †Comments fields indicate that many respondents included qualifications that have a component (e.g. one subject about supervision) or some relevance to supervision (e.g. Education degree) rather than qualifications solely focused on supervision Table 7.9: Informal training in supervision undertaken by non-supervising midwifery professionals (n=7)* Type of informal training Number of respondents LHD-run seminar/workshop (1–3 days) 5 LHD-run course 3 External seminar/workshop (1–3 days) 1 University-delivered program (facilitator training) 1 * Respondents could choose more than one qualification; % not included because of low numbers 7.3 CAPACITY FOR SUPERVISION OF STUDENTS AND TRAINEES IN MIDWIFERY 7.3.1 Duration of midwifery student and trainee placements Placements for midwifery students and trainees are varied, ranging from short-term placements of less than one week, to full-time, 12 month placements. Survey responses from individuals who identified as providing supervision for midwifery students and trainees illustrated that the duration of placements for midwifery students and trainees is varied (Table 7.10). NSW CSSP Mapping Study 101 Table 7.10: Typical duration of midwifery student, trainee and intern placements in NSW (n=47) Duration of placement Number of respondents n % Short-term (1–4 days) 13 27.7 Medium-term (1 week – 1 month) 21 44.7 Long-term (1–6 months) 14 29.8 Extended long-term (6–12 months) 18 38.3 Full-time (12 months) 15 31.9 * Respondents could choose more than one placement duration 7.3.2 Time spent supervising midwifery students and trainees The majority of supervisors of midwifery students and trainees typically work in full-time roles. The time spent providing supervision varies from less than 5 hours per week to more than 30 hours per week. Of the survey respondents who identified as providing supervision for students and trainees in midwifery: • the majority (73.3%) were working in full-time roles (more than 30 hours per week) (Table 7.11) • almost one-quarter (22.9%) indicated they provide between 5 and 10 hours of supervision per week (Table 7.12) • just over 10% provide supervision for more than 30 hours per week. Table 7.11: Average number of hours worked per week by individuals providing supervision to midwifery students and trainees in NSW (n=45) Average hours worked per week Respondents n % <15 3 6.7 15–20 3 6.7 20–25 2 4.4 25–30 4 8.9 30+ 33 73.3 NSW CSSP Mapping Study 102 Table 7.12: Average number of hours per week spent supervising midwifery students and trainees in NSW (n=48) Average hours providing supervision to students and trainees per week Respondents n % <1–5 8 16.7 5–10 11 22.9 10–15 8 16.7 15–20 5 10.4 20–25 8 16.7 25–30 3 6.3 30+ 5 10.4 7.3.3 Capacity to undertake supervision More than half of supervisors of midwifery students and trainees indicated they are at capacity, and could not take on further supervision. Around one-third of current supervisors of midwifery students and trainees indicated some capacity for additional supervision and most of the midwifery professionals not providing supervision indicated interest and capacity to provide supervision. Current supervisors Of the survey respondents who identified as providing supervision for midwifery students and trainees: • over half (53.2%) indicated they were at capacity, and could not take on further supervision (Table 7.13) • over one-third (36.2%) indicated they had some capacity for additional supervision. Table 7.13: Supervision capacity for current supervisors of midwifery students and trainees in NSW (n=47) Level of capacity for supervision Respondents n % At capacity 25 53.2 Some capacity 17 36.2 Underutilised 3 6.4 Other 2 4.3 People not currently providing supervision Of survey respondents who indicated they had not provided supervision for midwifery students and trainees in the past 12 months: • most (87.5%) indicated they had capacity and interest in undertaking supervision (Table 7.14). NSW CSSP Mapping Study 103 Table 7.14: Supervision capacity for midwifery professionals not currently providing supervision of students and trainees (n=8)* Level of capacity for supervision Number of respondents No capacity 0 Capacity and interested 7 Not interested 0 Unsure 1 *Percentages not reported due to low number of responses 7.3.4 Factors impacting on capacity to undertake supervision For current and non-current supervisors of midwifery students and trainees, the major factor influencing capacity to undertake supervision is the balance between service delivery and teaching. Current supervisors Of the survey respondents who identified as providing supervision for midwifery students and trainees: • the major factor reported to influence capacity for all disciplines was the balance between service delivery and teaching (Table 7.15) • other high-rating factors included staff to patient ratios (42.6%) and incentives for supervisors (23.4%) • dealing with underperforming students was nominated as a factor by 19.1% of respondents. Table 7.15: Factors affecting capacity for supervision of midwifery students and trainees in NSW for current supervisors (n=47)* Factors affecting capacity Respondents* n % Difficulty finding a balance between service delivery and teaching 41 87.2 Dealing with underperforming students 9 19.1 Staff to patient ratios 20 42.6 Student assessment tools 5 10.6 Incentives for supervisors 11 23.4 Ease of dealing with universities, TAFE or other colleges 6 12.8 Access to training 7 14.9 Feeling confident in supervising others 5 10.6 9 19.1 Other † *Respondents could nominate more than one factor affecting capacity. Percentages are based on respondents not responses. † Other comments related to factors influencing capacity for supervision NSW CSSP Mapping Study 104 The following were identified by midwifery professionals who are currently providing supervision as factors that influence their capacity to undertake more supervision: • lack of dedicated time • supervision of graduate midwifes • staffing shortages • lack of role recognition • lack of access to facilities for supervision e.g. consulting rooms • training • caseload/workload • insufficient information about the students • reduction in time spent on administrative duties. People not currently providing supervision Information about barriers to supervision was identified for the 18 midwifery professionals who did not indicate a lack of interest in providing supervision for students and trainees: • the most common barrier identified was the balance between service delivery and teaching (nominated by 25% of respondents) (Table 7.16) • ‘other’ factors were identified by 62.5% of respondents; these included: dedicated time and less administrative work. Table 7.16: Factors affecting capacity for supervision of midwifery students and trainees in NSW for those not providing supervision (n=8)* Factors affecting capacity Number of respondents Difficulty finding a balance between service delivery and teaching 2 Currently involved in supervision of registered staff 1 Other 5 *Percentages and totals are based on respondents; zero response options not listed 7.4 CORE SKILLS OF PEOPLE PROVIDING SUPERVISION FOR MIDWIFERY STUDENTS AND TRAINEES 7.4.1 Rating of perceived core skills for supervisors The most important core skill nominated by supervisors of students and trainees in midwifery was ‘clinical skills and knowledge’. The least important skill was ‘remediation of underperforming students’. Survey respondents were asked to rank seven core skills of a supervisor in order of importance. It should be noted that the list of skills provided was static for all respondents (i.e. the order in which the list appeared was the same for each participant). It is acknowledged that the order in which the skills were presented may have influenced the ranking of core skills. NSW CSSP Mapping Study 105 Of the survey respondents who identified as providing supervision for midwifery students and trainees: • ‘clinical skills and knowledge’ was identified as the most important core skill by 57% (n=21) of respondents (Figure 7.8), a further 19% (n=7) of respondents ranked it as the second most important skill • ‘interpersonal skills’ was identified as the most important core skill by 37% (n=16) respondents, a further 21% (n=9) of respondents ranked it as the second most important skill • ‘remediation of underperforming students’ was identified as the least important of the 7 core skills by 41% (n=15) of respondents (Figure 7.9). Figure 7.8 Core skill ranked as most important (rank=1) for supervisors of midwifery students and trainees Clinical skills and knowledge 100 Adult teaching and learning skills % of respondents 90 Ability to give and receive feedback 80 Appraisal and assessment 70 Self-evaluation and reflection Remediation of poorly performing students 57 60 Interpersonal skills 50 37 40 30 20 11 10 3 3 3 0 Figure 7.9: Core skill ranked as least important (rank=7) by supervisors of midwifery students and trainees Clinical skills and knowledge 100 Adult teaching and learning skills 90 Ability to give and receive feedback % of respondents 80 Appraisal and assessment 70 Self-evaluation and reflection 60 Remediation of poorly performing students Interpersonal skills 50 41 40 30 16 20 10 5 6 6 6 7 0 NSW CSSP Mapping Study 106 People not currently providing supervision A total of 8 survey respondents who indicated that they had not provided supervision for midwifery students and trainees in the past 12 months attempted to rank the core skills of a supervisor. Of these: • a total of 4 respondents identified ‘interpersonal skills’ as the most important core skill (i.e. a rank of 1 or 2) (Table 7.18) • a total of 2 respondents identified ‘clinical skills and knowledge’, ‘adult teaching and learning skills’ and ‘ability to give and receive feedback’ as the most important core skill by (i.e. a rank of 1 or 2) • a total of 4 respondents identified ‘remediation of poorly performing students’ as the least important core skill (i.e. a rank of 6–7). Percentages have not been provided because of low respondent numbers. Table 7.18: Core skill required for supervisors, as ranked by people not currently providing supervision of midwifery students and trainees Rank 1–2 Rank 3–5 Rank 6–7 No. of respondents No. of respondents No. of respondents Clinical skills and knowledge (n=6) 2 2 2 Adult teaching and learning skills (n=6) 2 1 3 Ability to give and receive feedback (n=6) 2 4 0 Appraisal and assessment (n=5) 1 2 2 Self-evaluation and reflection (n=5) 1 3 1 Remediation of poorly performing students (n=7) 1 2 4 Interpersonal skills (n=8) 4 4 0 Perceived core skills * Not all respondents ranked all skills 7.5 INCREASING SUPERVISORY CAPACITY Further information regarding supervisory skill gaps, and suggested approaches to address these gaps with a view to increasing capacity, were gathered through the electronic survey and key informant interviews. These findings are reported in full in Chapter 9. NSW CSSP Mapping Study 107 8. PROFILE OF SUPERVISORS OF STUDENTS AND TRAINEES IN NURSING This chapter refers to ‘students and trainees’ as opposed to ‘students, trainees and interns’. Key findings • A variety of roles are involved in supervision of nursing students and trainees on placements. Direct and indirect supervision is provided by registered nurses, preceptors and facilitators. • The electronic survey identified 470 current supervisors and 106 potential supervisors of nursing students and trainees in NSW. • Supervisors of nursing students and trainees were identified in all Local Health Districts (LHDs), Specialist Health Networks and training institutions. • The most common work setting for supervisors of nursing students and trainees identified was hospital/ward-based care (45.7%). • The majority of supervisors of nursing students and trainees identified were female (84.7%) and over 40 years of age (72%). • The majority of supervisors of nursing students and trainees identified indicated that supervision is an expected part of their role (77.7%), but is not specifically funded (52.8%). • The most common approach to supervision of nursing students and trainees nominated by current supervisors was direct supervision (70.5%), provided by a team of supervisors (73%). • Supervisors of nursing students and trainees identified had a broad range of years of experience both as a clinician (22.0 ± 10.3 years) and as a supervisor (12.8 ± 8.6 years). • Supervisors of nursing students and trainees often undertake preceptor training, offered locally. Nursing professionals may also undertake other formal or informal training. • A total of 254 supervisors of nursing students and trainees indicated had undertaken formal supervision training. In addition, 73 supervisors indicated they had undertaken some form of informal supervisor training. • Placements for nursing students and trainees can range from short-term to full-time duration. The most reported duration of student and trainee placement was medium-term placements between 1 week and 1 month (70.8%). • The majority of supervisors of nursing students and trainees typically work in full-time roles (82.6%). The time spent providing supervision varies from less than 5 hours per week (30.8%) to more than 30 hours per week (14.8%). • More than half (55.1%) of supervisors of nursing students and trainees indicated they are at capacity, and could not take on further supervision. • Around one-third (30.7%) of current supervisors of nursing students and trainees indicated some capacity for additional supervision and half (50.9%) of nursing professionals not providing supervision indicated interest and capacity to provide supervision. • For current and non-current supervisors of nursing students and trainees, the major factor influencing capacity to undertake supervision is the balance between service delivery and teaching. • The most important core skill nominated by supervisors of students and trainees in nursing was ‘clinical skills and knowledge’ (55%). The least important skill was ‘remediation of NSW CSSP Mapping Study 108 underperforming students’ (31%). 8.1 OVERVIEW OF STUDENT AND TRAINEE SUPERVISION IN NURSING A variety of roles are involved in the supervision of nursing students and trainees on placements. Direct and indirect supervision is provided by registered nurses, preceptors and facilitators. Interviews conducted with people involved in the supervision of nursing students and trainees indicate there are a variety of roles involved in the supervision of nursing students and trainees on placements. Student and trainee placements are coordinated by a facilitator. The facilitator acts as a link between the training institution and the placement site. A facilitator may be a registered nurse employed by the training institution who travels between placement sites, or they may be a registered nurse, working at the placement site, but funded to act as a facilitator by the training institutions when required. “Facilitators are sort of the link between the education provider and the clinical area.” Generally, facilitators are required to visit a placement site prior to the commencement of a student placement to speak with the nursing unit manager and clinical nurse educator of a site. During student placement, the facilitator will meet with and coordinate the student, but will typically not supervise that student on a day-to-day basis. Facilitators may run educational tutorials for students during their placement. “… students will go to their various placements and it is the role of the facilitator to meet them and then take them to their particular ward, and then the students are then quite often allocated a registered nurse to work with.” “… in some cases what will also happen, well the facilitator may also work with individual students on a particular shift. But they are mainly there to, if you like, coordinate the student’s learning experience.” Students and trainees will be supervised on a daily basis by a registered nurse. The registered nurse providing this supervision is known as a preceptor. Registered nurses are offered preceptor training by their LHDs. “…when they (students) get on the unit or the ward, usually they’ll have a preceptor and that preceptor would be a one-to-one.” Supervision of nursing students and trainees will be provided at the point of patient care. There may also be a reflective component of supervision, where students and their facilitator reflect on practice. 8.2 PROFILE OF SUPERVISORS OF NURSING STUDENTS AND TRAINEES 8.2.1 Number of supervisors of nursing students and trainees The electronic survey identified 470 current supervisors and 106 potential supervisors of nursing students and trainees in NSW. The survey identified: • 470 individuals who indicated they have provided supervision for nursing students and trainees in the past 12 months (Figure 8.1). NSW CSSP Mapping Study 109 • 106 nursing professionals who indicated they have not provided supervision for students and trainees in the past 12 months, but have provided supervision previously (Figure 8.1). These people represent a potential additional source of supervisors in NSW. Figure 8.1: Nursing professionals who are currently supervising, have previously supervised or have never supervised students and trainees (n=614) Number of respondents 500 470 450 Within the past 12 months 400 In the past (> 12 months ago) 350 Never 300 Unsure 250 200 150 106 100 50 34 4 0 8.2.2 Location of current supervisors of nursing students and trainees Supervisors of nursing students and trainees were identified in all LHDs, Specialist Health Networks and training institutions. Information about location was provided by 385 of the survey respondents who identified as providing supervision for nursing students and trainees. Of these: • the highest number were from South Eastern Sydney, Northern Sydney and Mid North Coast (Table 8.1) • the lowest numbers were from Nepean Blue Mountains, Far West and Northern NSW • a total of 26 were identified in Specialist Health Networks (Table 8.2) • a small number were working in the university and TAFE/(Vocational Education and Training (VET) college sectors (Table 8.3). Table 8.1: Location of supervisors of nursing students and trainees in NSW, by LHD Local Health District: metropolitan Number of supervisors Local Health District: rural and regional Number of supervisors Central Coast 27 Far West 8 Illawarra Shoalhaven 22 Hunter New England 16 Nepean Blue Mountains 5 Mid North Coast 38 Northern Sydney 45 Murrumbidgee 24 South Eastern Sydney 61 Northern NSW 11 South Western Sydney 17 Southern NSW 28 Sydney 16 Western NSW 16 Western Sydney 23 Total metropolitan 216 Total rural/regional 141 NSW CSSP Mapping Study 110 NSW CSSP Mapping Study 111 Table 8.2: Location of supervisors of nursing students and trainees in NSW, by Specialist Health Network (n=26) Specialist Health Network Number of supervisors Justice Health and Forensic Mental Health Network 15 Sydney Children's Hospital Network 9 St Vincent's Health Network 2 Table 8.3: Location of supervisors of nursing students and trainees in NSW, by non-LHD institution (n=14) Institution type Number of supervisors University 7 TAFE or other VET college 7 8.2.3 Work setting in which supervision is currently provided for nursing The most common work setting for supervisors of nursing students and trainees identified was hospital/ward-based care. Of the survey respondents who identified as providing supervision for nursing students and trainees: • almost half (45.7%) indicated that supervision is provided in a hospital or ward-based setting (Table 8.4) • a total of 32 (6.8%) nursing supervisors identified as providing supervision in a rural or remote setting • ‘other’ settings, nominated by 86 (18.4%) respondents included: specialty contexts, such as surgery, intensive care, dialysis and renal care, drug and alcohol services, youth and women’s health; a range of outpatient settings; Aboriginal Medical Services; health promotion; online context; education; and Justice Health. Table 8.4: Setting in which supervision of nursing students and trainees is provided (n=468)* Setting in which supervision is provided Supervisors n % Sub-acute/rehabilitation 64 13.7 Aged care 70 15.0 Mental health 91 19.4 Primary health care 41 8.8 Community-based care 81 17.3 Rural remote care 32 6.8 Emergency 74 15.8 Hospital/ward based care 214 45.7 Other 86 18.4 *Respondents could nominate more than one setting NSW CSSP Mapping Study 112 Survey respondents were asked to identify if they also worked in a private setting, in addition to their work in the public health settings listed in Table 8.4. Information was received from 385 nursing supervisors. Of these, 10.9% indicated they also work within a private setting. 8.2.4 Demographics of supervisors of nursing students, interns and trainees The majority of supervisors of nursing students and trainees identified in NSW were female and over 40 years of age. Of the survey respondents who identified as providing supervision for nursing students and trainees: • the vast majority (84.7%) were female (Figure 8.2) • the majority were aged in their 40’s (36.4%) and 50’s (35.6%) (Figure 8.3). Figure 8.2: Gender of people providing supervision for nursing students and trainees in NSW (n=385) Male 15.3% Female 84.7% % of respondents Figure 8.3: Age of people providing supervision to nursing students and trainees in NSW (n=385) 100 20–29 years 90 30–39 years 80 40–49 years 50–59 years 70 60+ years 60 50 36.4 40 35.6 30 16.6 20 10 3.9 7.5 0 NSW CSSP Mapping Study 113 8.2.5 Recognition of the role of student and trainee supervision in nursing The majority of supervisors of nursing students and trainees identified in NSW indicated that supervision is a formal or expected part of their role, but is not specifically funded. Of the survey respondents who identified as providing supervision for nursing students and trainees: • over three-quarters (77.7%) indicated that supervision of students and trainees is a formally recognised part of their role (Figure 8.4) • just over half (52.8%) of supervisors indicated they receive no funding for the provision of supervision of students and trainees (Figure 8.5). Interview responses suggested that the provision of supervision to nursing students and trainees is an expected part an experienced nurse’s role. The expectation of supervision is reflected in the different nursing roles. For example, the role of supervisor forms part of the performance development review of a clinical nurse specialist (CNS). “It’s actually documented in my performance development reviews and also because I’m a clinical nurse specialist … it comes under one of the areas of expertise that you use to justify your ongoing CNS status.” The roles of preceptor and facilitator are unique to supervision in nursing. These roles are generally formalised through training. Supervision of students is both expected and recognised in these roles. Provision of supervision by nurses is undertaken in goodwill and is not specifically funded. “… they don’t get additional funds for it, they don’t get additional time for it. It's just to be incorporated in their normal activities. Now, most take that on with gusto and enjoy it, but some are not, not all of us are born as good teachers and supervisors and some people are not the most pleasant at it.” Figure 8.4: Role definition for supervisors of nursing students and trainees in NSW (n=466) 100 Formal 90 % of respondents 80 Not formal 77.7 Unsure 70 60 50 40 30 20 10 17.6 4.7 0 NSW CSSP Mapping Study 114 Figure 8.5: Proportion of role funded for provision of supervision of nursing students and trainees in NSW (n=396) 100 Not funded % of respondents 90 Partially funded 80 Fully funded 70 Unsure 60 52.8 50 40 30 20.2 19.7 20 7.3 10 0 8.2.6 Approach to supervision of students and trainees in nursing The most common approach to supervision of nursing students and trainees nominated by current supervisors was direct supervision, provided by a team of supervisors. Of the survey respondents who identified as providing supervision for nursing students and trainees: • the most common approach to supervision nominated was a team approach (Table 8.5) • direct supervision was the most common type of supervision identified (Table 8.6) • interdisciplinary supervision was identified by one-third of respondents (Figure 8.6) • interdisciplinary supervision identified was a mix of informal ‘on-the-job’ supervision and formal workplace supervision (Table 8.7). Table 8.5: Approach to supervision of nursing students and trainees in NSW (n=470)* Approach to supervision Respondents n % One-to-one 65 13.8 One to > one 69 14.7 343 73.0 21 4.5 Team approach Other approach † * Respondents could nominate more than one approach † Responses to ‘other approaches to supervision’ included descriptions of roles as university facilitators, managers of university facilitators, managers of student supervisors, placement coordinators and student assessors. NSW CSSP Mapping Study 115 Table 8.6: Type of supervision provided for nursing students and trainees in NSW (n=454)* Type of supervision provided Respondents n % Direct (present, observing, working with, directing students) 320 70.5 Indirect (easily contactable, not directly supervising) 162 35.7 Providing education support, assessment and feedback 242 53.3 Providing guidance, pastoral care, mentoring support 153 33.7 Other role 15 3.3 * Respondents could nominate more than one approach Figure 8.6: Interdisciplinary supervision of students and trainees by nursing professionals in NSW (n=390) Yes 2.3% No 35.4% Unsure 62.3% Table 8.7: Type of interdisciplinary supervision provided for students and trainees by nursing professionals in NSW (n=129) Type of supervision Respondents n % Formal workplace supervision 31 24.0 Informal ‘on-the-job’ supervision 94 72.9 Both formal and informal supervision 3 2.3 Other 1 0.8 NSW CSSP Mapping Study 116 8.2.7 Years of experience of supervisors of nursing students and trainees Supervisors of nursing students and trainees identified in NSW had a broad range of years of experience both as a clinician and as a supervisor. Of the survey respondents who identified as providing supervision for nursing students and trainees in NSW: • the average number of years of experience as an nursing professional was 22.0 ± 10.3 (Figure 8.7) • the average number of years of experience in providing supervision to nursing students and trainees was 12.8 ± 8.6. Figure 8.7: Average years of experience as a clinician (n=385) and supervisor of nursing students and trainees (n=430) 35 Average years of experience as a clinician 30 Average years of experience as a supervisor Number of years 25 22.0 20 15 12.8 10 5 0 8.2.8 Training in supervision of nursing students and trainees Supervisors of nursing students and trainees often undertake preceptor training, offered locally. Nursing professionals may also undertake other formal or informal training. Training for current supervisors Of the survey respondents who identified as providing supervision for nursing students and trainees: • 254 indicated they had undertaken some form of formal training in supervision (Table 8.8) • the most common form of training undertaken was a Certificate IV in Workplace Training and Assessment • 73 nursing professionals indicated they had undertaken some form of informal training in supervision (Table 8.9) • the most common form of informal training undertaken was an LHD-run seminar/workshop. Other reported sources of training in supervision included: preceptorship and other supervision training for nurses; postgraduate mentorship programs; and courses offered overseas. Some respondents reported being in the process of completing a relevant qualification. NSW CSSP Mapping Study 117 Table 8.8: Formal training in supervision undertaken by supervisors of nursing students and † trainees in NSW (n=254)* Type of formal training Respondents n % Certificate IV in Workplace Training and Assessment 154 60.6 Graduate certificate 100 39.4 Graduate diploma 54 21.3 Master’s 77 30.3 Doctorate 4 1.6 *People could choose more than one qualification †Comments fields indicate that many respondents included qualifications that have a component (e.g. one subject about supervision) or some relevance to supervision (e.g. Education degree) rather than qualifications solely focused on supervision Table 8.9: Informal training in supervision undertaken by supervisors of nursing students and trainees in NSW (n=239)* Type of informal training Respondents n % LHD-run seminar/workshop (1–3 days) 110 46.0 LHD-run course 53 22.2 External seminar/workshop (1–3 days) 94 39.3 External course 54 22.6 University-delivered program (facilitator training) 84 35.1 *People could choose more than one qualification Training for non-supervisors Of the survey respondents who indicated they had not provided supervision for nursing students and trainees in the past 12 months: • 73 indicated they had undertaken some form of formal training in supervision (Table 8.10) • the most common form of supervision training undertaken was a Certificate IV in Workplace Training and Assessment • 57 indicated they had undertaken some form of informal training in supervision (Table 8.11) • the most common form of informal training undertaken was an LHD-run seminar/workshop • other reported sources of training for non-supervisors included: nursing degrees with supervision content; education degrees; preceptor training; and training in psychiatric nursing. NSW CSSP Mapping Study 118 Table 8.10: Formal training in supervision undertaken by non-supervising nursing professionals (n=73)* Type of formal training Respondents n % Certificate IV in Workplace Training and Assessment 36 49.3 Graduate certificate 22 30.1 Graduate diploma 17 23.3 Master’s 27 37.0 Doctorate 2 2.7 *Respondents could choose more than one qualification Table 8.11: Informal training in supervision undertaken by non-supervising nursing professionals (n=57)* Type of informal training Respondents n % LHD-run seminar/workshop (1–3 days) 36 63.1 LHD-run course 22 38.6 External seminar/workshop (1–3 days) 17 29.8 University-delivered program (facilitator training) 27 47.3 *Respondents could choose more than one qualification 8.3 CAPACITY FOR SUPERVISION OF STUDENTS AND TRAINEES IN NURSING 8.3.1 Duration of nursing student and trainee placements Placements for nursing students and trainees can range from short-term to full-time duration. The most reported duration of student and trainee placement was medium-term placements between 1 week and 1 month. Survey responses from individuals who identified as providing supervision for nursing students and trainees illustrated that the duration of placements for nursing students and trainees is varied. Medium-term placements of between 1 week and 1 month were most highly reported (Table 8.12). Table 8.12: Typical duration of nursing student and trainee placements in NSW (n=394) Duration of placement Number of respondents n % Short-term (1–4 days) 152 38.6 Medium-term (1 week – 1 month) 279 70.8 Long-term (1–6 months) 114 28.9 Extended long-term (6–12 months) 47 11.9 Full-time (12 months) 83 21.1 *Respondents could choose more than one placement duration NSW CSSP Mapping Study 119 8.3.2 Time spent supervising nursing students and trainees The majority of supervisors of nursing students and trainees typically work in full-time roles. The time spent providing supervision varies from less than 5 hours per week to more than 30 hours per week. Of the survey respondents who identified as providing supervision for students and trainees in nursing: • the majority (82.6%) were working in full-time roles (more than 30 hours per week) (Table 8.13) • almost one-third (30.8%) indicated they provide less than 5 hours of supervision per week (Table 8.14) • almost 15% provide supervision for more than 30 hours per week. Table 8.13: Average number of hours worked per week by individuals providing supervision to nursing students and trainees in NSW (n=385) Average hours worked per week Respondents n % <15 5 1.3 15–20 13 3.4 20–25 26 6.8 25–30 23 6.0 30+ 318 82.6 Table 8.14: Average number of hours per week spent supervising nursing students and trainees in NSW (n=445) Average hours providing supervision to students and trainees per week Respondents n % <1–5 137 30.8 5–10 103 23.1 10–15 51 11.5 15–20 44 9.9 20–25 26 5.8 25–30 18 4.0 30+ 66 14.8 8.3.3 Capacity to undertake supervision More than half of supervisors of nursing students and trainees indicated they are at capacity, and could not take on further supervision. Around one-third of current supervisors of nursing students and trainees indicated some capacity for additional supervision and half of nursing professionals not providing supervision indicated interest and capacity to provide supervision. NSW CSSP Mapping Study 120 Current supervisors Of the survey respondents who identified as providing supervision for nursing students and trainees: • over half (55.1%) indicated they were at capacity, and could not take on further supervision (Table 8.15) • almost one-third (30.7%) indicated they had some capacity for additional supervision. Table 8.15: Supervision capacity for current supervisors of nursing students and trainees in NSW (n=410) Level of capacity for supervision Respondents n % At capacity 226 55.1 Some capacity 126 30.7 Underutilised 31 7.6 Other* 27 6.6 * ‘Other’ reported sources of training for non-supervisors included: nursing degrees with supervision content; education degrees; preceptor training; and training in psychiatric nursing People not currently providing supervision Of survey respondents who indicated they had not provided supervision for nursing students and trainees in the past 12 months: • half (50.9%) indicated they had capacity and interest in undertaking supervision (Table 8.16). Table 8.16: Supervision capacity for nursing professionals not currently providing supervision of students and trainees (n=116) Level of capacity for supervision Respondents n % No capacity 40 34.5 Capacity and interested 59 50.9 Not interested 8 6.9 Unsure 9 7.8 8.3.4 Factors impacting on capacity to undertake supervision For current and non-current supervisors of nursing students and trainees, the major factor influencing capacity to undertake supervision is the balance between service delivery and teaching. NSW CSSP Mapping Study 121 Current supervisors Of the survey respondents who identified as providing supervision for nursing students and trainees: • the major factor reported to influence capacity for all disciplines was the balance between service delivery and teaching (Table 8.17) • other high-rating factors included staff to patient ratios (39.1%) and dealing with underperforming students (28.4%) Table 8.17: Factors affecting capacity for supervision of nursing students and trainees in NSW for current supervisors (n=409)* Factors affecting capacity Respondents* n % Difficulty finding a balance between service delivery and teaching 319 78.0 Dealing with underperforming students 116 28.4 Staff to patient ratios 160 39.1 Student assessment tools 71 17.4 Incentives for supervisors 70 17.1 Ease of dealing with universities, TAFE or other colleges 68 16.6 Access to training 50 12.2 Feeling confident in supervising others 45 11.0 59 14.4 Other † *Respondents could nominate more than one factor affecting capacity. Percentages are based on respondents not responses. †Other responses typically related to factors influencing capacity for supervision The following were identified by nurses who are currently providing supervision as factors that influence their capacity to undertake more supervision: • insufficient staffing levels, particularly senior staff and clinical education staff, and staff to backfill positions • caseload/workload requirements • lack of dedicated time for student supervision • overlap with supervision of postgraduate students and staff • lack of advance notice of student placements • lack of role recognition and financial incentives • insufficient communication with/from training institutions regarding placement requirements, objectives and student skills • insufficient face-to-face time with university facilitator in service context • lack of training • levels of student interest and engagement • levels of support from management • administrative requirements of supervisors. NSW CSSP Mapping Study 122 People not currently providing supervision Information about barriers to supervision was identified for the 81 nursing professionals who did not indicate a lack of interest in providing supervision for students and trainees: • the most common barrier identified was the balance between service delivery and teaching (nominated by 32.1% of respondents) (Table 8.18). Table 8.18: Factors affecting capacity for supervision of nursing students and trainees in NSW for those not providing supervision (n=81)* Factors affecting capacity Respondents n % Difficulty finding a balance between service delivery and teaching 26 32.1 Low staff to patient ratios 10 12.3 Low supervisor to student ratios 9 11.1 Lack of support for underperforming students 9 11.1 Lack of consistent assessment tools 6 7.4 Lack of incentives for supervisors 11 13.6 Dealings with universities, TAFE or other colleges 6 7.4 Access to training 11 13.6 Currently involved in supervision of registered staff 13 16.0 Not feeling confident in supervising others 7 8.6 32 39.5 † Other *Respondents could nominate more than one factor affecting capacity. Percentages are based on respondents not responses. † Themes arising in the ‘other’ responses are reported together with factors that would help improve capacity to undertake supervision The following were identified by non-supervisor nurses as factors that would help improve their capacity to undertake supervision: • dedicated time for supervision • lower caseloads/workloads • cultural change • supportive management • improved contact and organisation with universities • interested students • facilities for supervision access to training. NSW CSSP Mapping Study 123 8.4 CORE SKILLS OF PEOPLE PROVIDING SUPERVISION FOR NURSING STUDENTS AND TRAINEES 8.4.1 Rating of perceived core skills for supervisors The most important core skill nominated by supervisors of students and trainees in nursing was ‘clinical skills and knowledge’. The least important skill was ‘remediation of underperforming students’. Survey respondents were asked to rank seven core skills of a supervisor in order of importance. It should be noted that the list of skills provided was static for all respondents (i.e. the order in which the list appeared was the same for each participant). It is acknowledged that the order in which the skills were presented may have influenced the ranking of core skills. Current supervisors Of the survey respondents who identified as providing supervision for nursing students and trainees: • ‘clinical skills and knowledge’ was identified as the most important core skill by 55% of respondents (Figure 8.19), a further 19% of respondents ranked it as the second most important skill • ‘interpersonal skills’ was identified as the most important core skill by 26% of respondents, a further 22% of respondents ranked it as the second most important skill • ‘remediation of underperforming students’ was identified as the least important of the 7 core skills by 31% of respondents (Figure 8.20). Figure 8.19 Core skill ranked as most important (rank=1) for supervisors of nursing students and trainees % of respondents 100 Clinical skills and knowledge 90 Adult teaching and learning skills 80 Ability to give and receive feedback Appraisal and assessment 70 60 Self-evaluation and reflection 55 Remediation of poorly performing students Interpersonal skills 50 40 26 30 20 10 15 6 3 4 3 0 NSW CSSP Mapping Study 124 Figure 8.20: Core skill ranked as least important (rank=7) by supervisors of nursing students and trainees 100 Clinical skills and knowledge Adult teaching and learning skills 90 Ability to give and receive feedback 80 Appraisal and assessment % of respondents 70 Self-evaluation and reflection 60 Remediation of poorly performing students 50 Interpersonal skills 40 31 26 30 20 10 4 10 8 8 3 0 People not currently providing supervision Of the survey respondents who indicated they had not provided supervision for nursing students and trainees in the past 12 months: • ‘clinical skills and knowledge’ was identified as the most important core skill (i.e. a rank of 1 or 2) by 66.7% of respondents (Table 8.19) • ‘interpersonal skills’ was identified as the most important core skill by (i.e. a rank of 1 or 2) 48.5% of respondents • ‘remediation of underperforming students’ was identified as the least important core skill (i.e. a rank of 6 or 7) by 57.1% of respondents. Table 8.19: Core skill required for supervisors, as ranked by people not currently providing supervision of nursing students and trainees Rank 1–2 Rank 3–5 Rank 6–7 % of respondents % of respondents % of respondents Clinical skills and knowledge (n=93) 66.7 19.4 14.0 Adult teaching and learning skills (n=91) 42.9 33.0 24.2 Ability to give and receive feedback (n=90) 24.4 63.3 12.2 Appraisal and assessment (n=84) 3.6 64.3 32.1 Self-evaluation and reflection (n=95) 25.3 52.6 22.1 Remediation of poorly performing students (n=98) 8.2 34.7 57.1 Interpersonal skills (n=103) 48.5 30.1 21.4 Perceived core skills * Not all respondents ranked all skills NSW CSSP Mapping Study 125 8.5 INCREASING SUPERVISORY CAPACITY Further information regarding supervisory skill gaps, and suggested approaches to address these gaps with a view to increasing capacity, were gathered through the electronic survey and key informant interviews. These findings are reported in full in Chapter 9. NSW CSSP Mapping Study 126 9. CONSIDERATIONS FOR A TRAINING STRATEGY FOR SUPERVISORS OF STUDENTS, TRAINEES AND INTERNS Key perspectives • Survey respondents from across the disciplines nominated ‘clinical skills and knowledge’ as the most important core skill for supervisors of students, trainees and interns. Interview respondents from across the disciplines highlighted the importance of skills in adult learning, communication and critical review and reflection. • Interview participants typically highlighted gaps in supervision and adult education skills (rather than clinical skills) for supervisors of students, trainees and interns. • Current supervisors identified both formal and informal training courses in supervision. • Background research together with survey and interview responses identified the following formal training programs available to supervisors of students, trainees and interns. • Interview responses indicated that informal training courses are most commonly implemented by a training institution prior to sending students on clinical placement, or provided by the LHD at a facility level. • Survey feedback suggests there is interest among current supervisors in undertaking training in supervision, with more interest in informal training such as LHD-based seminars than formal training courses. • Survey and interview feedback suggests that training for supervisors of students, trainees and interns should incorporate face-to-face components, such as seminars/workshops. • A network of support for supervisors may be useful, to enable supervisors to learn from each other’s experiences. • Lack of time was identified as the primary barrier to attending training in supervision by current supervisors of students, trainees and interns. Cost of training was a barrier for more than half of allied health, nursing and midwifery supervisors. • Affiliation with professional colleges and introduction of training as a component of professional awards may be incentives for participation in training for supervisors. • Interviews suggest there appears to be little accreditation or governance that formalises the skills required for supervisors. • Interview feedback suggests a training strategy to increase capacity for supervision of students, trainees and interns should be equitable and flexible, and focus on a supervisor’s skills in supervision as well as their clinical knowledge. • Interview and survey feedback highlighted that a training strategy to increase capacity for supervision of students, trainees and interns should recognise and reflect the contextual differences that influence provision of supervision, including differences based on discipline, location and service setting. • Other issues that may influence approaches to increase capacity include regional resources, differences in remuneration for supervisors between disciplines, evaluation of supervisor roles and interdisciplinary supervision. NSW CSSP Mapping Study 127 9.1 CORE SKILLS OF SUPERVISORS The CSSP Environmental Scan and Research, conducted by John Ramsey and Associates, defined a list of core skills essential in a good supervisor. These core skills were reviewed by the Project Advisory Committee and it was agreed that these skills, with the addition of ‘selfevaluation and reflection’ were appropriate skills required in supervisors of students, trainees and interns, regardless of discipline. The core skills identified for supervisors included: • clinical skills and knowledge • adult teaching and learning skills • ability to give and receive feedback • appraisal and assessment • remediation of poorly performing students • interpersonal skills. 9.1.1 Overall rating of core skills for supervisors Survey respondents from across the disciplines nominated ‘clinical skills and knowledge’ as the most important core skill for supervisors of students, trainees and interns. Interview respondents from across the disciplines highlighted the importance of skills in adult learning, communication and critical review and reflection. Sections 4 to 8 outline the core skills for supervisors of students, trainees and interns nominated by different discipline groups. Table 9.1 list the top three core skills as ranked in the number 1 position for each discipline. While some variation between disciplines was apparent, all disciplines ranked ‘clinical skills and knowledge’ as the most important core skill for supervisors of students, trainees and interns. ‘Interpersonal skills’ also ranked highly among the individual disciplines as an important skill for supervisors. Feedback in the comments field within the survey indicated that many respondents found this question difficult to complete. Respondents indicated that it was hard to rank skills that they believed were all equally important. Interview participants were also asked about the core skills needed by supervisors of students, trainees and interns. While the need to consider specific supervision requirements of different contexts was raised by some, several core skills were common across disciplines (Table 9.2). A notable difference between the interview responses and electronic survey responses was the emphasis placed by interviewees on the need for an understanding of adult learning principles, communication skills and critical review and reflection. “So the (general) principles (of supervision) don’t (change) with profession, you know those general principles of getting people to reflect on action, reflect in action to be supportive, to be developing their critical thinking capacity, those things are common to all of us.” NSW CSSP Mapping Study 128 Table 9.1: Top three most important core skills by discipline Ranking Allied health (n=710)* Dentistry (n=28)* Medicine (n=299)* Midwifery (n=43)* Nursing (n=350)* 1 (received highest number of number 1 rankings) Clinical skills and knowledge (n=328) nd A further 142 ranked as 2 most important skill Clinical skills and knowledge (n=17) nd A further 4 ranked as 2 most important skill Clinical skills and knowledge (n=105) nd A further 56 ranked as 2 most important skill Clinical skills and knowledge (n=21) nd A further 7 ranked as 2 most important skill Clinical skills and knowledge (n=184) nd A further 63 ranked as 2 most important skill 2 (received second highest number of number 1 rankings) Interpersonal skills (n=132) nd A further 137 ranked as 2 most important skill Adult teaching and learning skills (n=6) nd A further 4 ranked as 2 most important skill Interpersonal skills (n=71) nd A further 54 ranked as 2 most important skill Interpersonal skills (n=16) nd A further 9 ranked as 2 most important skill Interpersonal skills (n=91) nd A further 77 ranked as 2 most important skill 3 (received third highest number of number 1 rankings) Ability to give and receive feedback (n=95) nd A further 130 ranked as 2 most important skill Interpersonal skills (n=4) nd A further 5 ranked as 2 most important skill Adult teaching and learning skills (n=53) nd A further 59 ranked as 2 most important skill Remediation of poorly performing students (n=4) nd A further 1 ranked as 2 most important skill Adult teaching and learning skills (n=48) nd A further 79 ranked as 2 most important skill *Number of respondents who attempted to rank skills in this question. Not all respondents ranked all skills. HETI NSW Clinical Supervision Support Project report FINAL draft Page 129 of 235 Table 9.2: Core skills required by supervisors of students, trainees and interns identified by interview respondents Core skill Clinical knowledge and experience Adult teaching and learning principles Communication skills Critical review and reflection Mutual understanding of expectations and purpose of the clinical placement Enthusiasm Detail • Relevant, discipline-specific clinical skills and knowledge are important. • A supervisor’s clinical experience is often taken into account when assigned to students, interns or trainees, but some interviewees suggested this is not always the case. • Adult learning skills and an understanding of how different individuals learn are core skills of a supervisor. “To be effective as a teacher … you have to understand how people learn. For that to happen you have to have an understanding of what people call adult learning theories, but really it is about being respectful of the learner’s needs.” “It’s not really what they need to learn, it’s how they need to learn it and the depth that they need to learn it that the (supervisor) needs to understand.” • Linked with adult learning skills is a recognition that the purpose of a clinical placement is as an experiential learning experience. “Because learning from experience, and that’s what clinical placement is, that’s what clinical supervision’s about is actually helping the learning to make the connection between their knowledge and their practice and their craft.” • Supervisors need to be supportive of students in practice. “The good (supervisors) are the ones that can say, ‘look there are about five different ways of doing this, I was taught like this, I’ve learnt to develop it like that over time, trends are happening…we’re having to do things these ways’. They’re the ones that can say, ‘I tend to do it this way…but bottom line is it’s safe, it minimises risk to the patient’.” • It is important to be able to ‘think out loud’ in order to communicate internal decision-making processes to students. • Supervisors need communication skills to be able to have difficult conversations with students and deal with conflict or personality clashes. • Being able to provide negative feedback and have difficult conversations is a key skill required. “Unless you’re very senior you rarely get to deal with a difficult trainee or the struggling doctor, or how to actually supervise a student properly: you just don’t get taught that.” • It is important for facilitators to be able to think critically, to review and reflect on their own performance and to assist students to do the same. “The key to good (supervision) is that (the supervisor) becomes your eyes and ears and they virtually train you how to reflect in action.” • Supervisors require good observation skills to be able to assist learners to identify and critically reflect on key components of an experience and learn from them. • Supervisors benefit from an understanding of the current skills, experience and expectations of each student, and the current generation of students as a whole. “I think that (clinicians) probably would be more interested and possibly enthusiastic (about student supervision) if they understood more about where the students are coming from, what they are up to and the students’ learning experience”. • Supervisors also require an understanding of the formal requirements for student supervision including accreditation and core competencies. • “The single most important thing that a (supervisor) can offer students is enthusiasm.” HETI NSW Clinical Supervision Support Project – Report DRAFT 1_BS reviewed Page 130 of 235 9.1.2 Skills gaps for supervisors of students, trainees and interns Interview participants typically highlighted gaps in supervision and adult education skills (rather than clinical skills) for supervisors of students, trainees and interns. Interview participants were asked to identify perceived gaps in skills within the current supervision workforce. The gaps in skills identified by participants were closely linked with the identified core skills for supervisors and are summarised in Table 9.3. While some issues were noted in clinical skills of supervisors, more common feedback related to skills in the process of providing supervision such as understanding of adult learning principles and understanding the role of the supervisor. When discussing skills gaps, some respondents noted that lack of staff meant they were not able to be selective in choosing supervisors to provide supervision to students, trainees and interns in the workplace. “We’re always struggling to find people so we’re not selective anyway.” Survey participants were not asked to identify skill gaps. However, the emphasis in the survey on clinical skills rather than specific supervision skills (such as remediation of underperforming students) suggests that supervisors may not recognise the need for training in these areas. While not explicitly asked in the survey, the identification by current supervisors of lack of time as a factor influencing capacity to provide supervision suggests that up-skilling supervisors in how to provide supervision in a way that minimises impact on daily practice may be beneficial. Table 9.3: Overview of skill gaps for supervisors of students, interns and trainees identified through interviews Skill gap Detail Clinical knowledge and experience • Some gaps in clinical knowledge and experience were identified. “You would expect that they should have some clinical experience in the area in which they’re facilitating but we find in mental health we often get nurses coming to facilitate … who have never worked in mental health.” Adult teaching and learning principles • Optimal adult teaching and learning skills were identified as a skill gap. “It’s not really what they need to learn, it’s how they need to learn it and the depth that they need to learn it that the (supervisor) needs to understand.” “The tailoring of that (supervision) approach to different student types based on the kinds of courses that they’re doing.” “(We have) quite large problems where the student supervisors, our clinicians, do not amend or change their supervisory style, nor their expectations of the students (according to their level).” Critical review and reflection • Providing critical feedback is a challenge for some supervisors. “It is about having difficult conversations where they need to have difficult conversations.” “Supervisors find it hard to say look, this student has not met competency in a particular clinical area and therefore would fail this placement.” NSW CSSP Mapping Study 131 Skill gap Detail Understanding roles and responsibilities of supervisor and student • Some supervisors find it challenging to understand the skill level of their students. “When you have students who have quite a compressed student placement number of days or hours in a Master’s program, I think the supervisors flounder a little bit on how fast … to push. And where their role is.” • Some supervisors need to develop their understanding about the responsibilities of students in patient care. “Because they are the supervising nurse, they have the clinical responsibility for patient care and I think the understanding around that generally in the workplace is a little bit lacking.” Understanding of generational learning styles 9.2 • Understanding generational change in how students, trainees and interns learn was noted as a skill gap among supervisors. • One interview participant made the observation that many clinicians have been providing supervision for many years, without changing their supervision style. Understanding, and adapting to, the expectations of the current generation of students progressing through the system is important to ensure key teachings are delivered in an appropriate manner. EXISTING TRAINING PROGRAMS IN CLINICAL SUPERVISION 9.2.1 Existing training programs identified through the mapping study Current supervisors identified both formal and informal training courses in supervision. A total of 544 current supervisors identified through the electronic survey indicated they had completed some type of formal training course in supervision. Formal training courses that respondents could select included Doctorate, Master’s degree, Graduate diploma or Graduate certificate, or the Certificate IV in Workplace Training and Assessment. Comments fields within the survey indicate that many of these courses included a component relevant to supervision, rather than focussing solely on supervision. In addition, a total of 979 current supervisors identified through the electronic survey indicated they had completed some type of informal training course in supervision. Informal training courses that respondents could select included LHD-run workshops and seminars, workshops and seminars run externally to the LHDs or university-delivered programs. A listing of existing clinical supervision training programs has been compiled from a variety of sources, including: • Clinical Supervision Support Program Environmental Scan and Research Report,67 produced by John Ramsay and Associates, which identified formal training courses in supervision, delivered nationally • internet searches of NSW and national university, TAFE and VET college programs • internet searches of professional college programs • programs identified in ‘Other’ fields of the electronic survey responses • programs identified during telephone interviews. A comprehensive list of these courses and the discipline at which they are directed is available in Appendix VIII. An overview of some common formal and informal training programs identified through this mapping study is provided in the following sections. 6 Clinical Supervision Support Program: Environmental Scan and research. John Ramsey & Associates 2011, data not yet published. NSW CSSP Mapping Study 132 9.2.2 Existing formal training programs Background research together with survey and interview responses identified the following formal training programs available to supervisors of students, trainees and interns. Certificate IV in Workplace Training and Assessment Interview responses indicated that completion of this course is the basic level of supervision training required of nursing facilitators by some educational institutions. The Certificate IV in Workplace Training and Assessment is undertaken by those wishing to develop skills in the training and assessment of competence in a workplace context. Core skills covered by this course include: • planning assessment activities and processes • assessing competence • assessment validation • organisation and delivery of group-based learning • organisation and facilitation of learning in the workplace • designing and developing learning programs. In NSW, this course is run by both TAFE NSW and private RTOs state-wide. Studies in the education of health professionals Background research identified a number of university-run formal training programs focused on up skilling health professionals with educational responsibilities in the workplace. Formal training courses available in health professional education identified include: • Master of Education (Health professional education) • Graduate diploma in education studies (Health professional education) • Graduate certificate in education studies (Health professional education). These courses are undertaken by those wishing to gain an understanding of internationally recognised education pedagogies and practices for teaching and learning in a health context. Core units of study covered by these courses include: • clinical teaching and supervision • teaching clinical reasoning • assessment • simulation-based learning in health. In NSW, these courses are delivered through the University of Sydney. Similar Graduate certificate courses are also run through Charles Sturt University and University of New England. NSW CSSP Mapping Study 133 9.2.3 Existing informal training programs Interview responses indicated that informal training courses are most commonly implemented by a training institution prior to sending students on clinical placement, or provided by the LHD at a facility level. University-run informal training programs Universities generally provide training to facilities prior to sending students on clinical placements. It was noted in interviews, however, that this training is directed at updating supervisors on the current clinical policies and procedures as opposed to focusing on mentoring and supervisory skills. “The University course is more directed at showing the supervisors what are the current clinical policies and it’s largely clinically based, rather than mentor [or] education-based.” In nursing, it is common for universities to provide clinical placements with a facilitator who oversees the supervision of students of clinical placements. This facilitator is generally employed and trained by the university. On occasions where the facilitator is an internal member of staff at the clinical placement, the university will invite the facilitator to take part in a training program. In addition to facilitator training, universities may also provide training to Nursing Unit Managers and Clinical Nurse Educators. LHD-run informal training programs Survey respondents and interview participants identified a number of seminars/workshops on supervisory skills, run locally at a hospital level. Seminars/workshops were identified in the following LHDs: • Western Sydney • Northern Sydney • South East Sydney • Nepean Blue Mountains • Hunter New England • Illawarra Shoalhaven • Justice Health and Forensic Mental Health. It should be noted, however, that respondents were not specifically asked to identify whether their LHD delivers training programs in supervision – this information was volunteered rather than sought. As such, this listing may not be reflective of all LHD-run training programs in NSW. In addition, information regarding LHD-run training programs is not publicly listed. Therefore, the accuracy of course names provided, as well as information regarding specifics of the courses and currency of the courses cannot be verified. Interview responses indicated the need for adoption at a hospital level of programs such as ’Train the trainer’ and ‘Teaching on the run’. Teaching on the run Teaching on the run is a program developed in Western Australia to help doctors increase their confidence and skills for supervision and teaching in the clinical setting. The program has been adopted in NSW across a number of disciplines. It takes the form of 6 modules, designed to be delivered over a series of 2–3 hour workshops NSW CSSP Mapping Study 134 Train the trainer Train the trainer is a nationally evaluated program targeted at up-skilling staff members who do not have formal education qualifications, but who may be involved in the training and professional development of other staff members; interviews suggested that the Train the trainer program is well adopted in NSW across a number of health disciplines. 9.3 FUTURE TRAINING IN CLINICAL SUPERVISION 9.3.1 Interest in undertaking clinical supervision training for supervisors Survey feedback suggests there is interest among current supervisors in undertaking training in supervision, with more interest in informal training such as LHD-based seminars than formal training courses. Current supervisors were canvassed to explore the level of interest in undertaking training to support skills in supervision of students, trainees and interns. Information about interest in undertaking training in supervision was provided by 1493 people who are currently supervising students, trainees and interns. Of these: • 731 indicated interest in undertaking formal training in supervision (Table 9.4); interest in different types of formal training differed by discipline • 1141 people indicated they were interested in undertaking informal training in supervision (Table 9.5); interest was highest in undertaking seminar/workshop-based training, both internally provided by the LHD or externally provided. Table 9.4: Interest in undertaking formal training in supervision, by discipline* Formal training course % of respondents Allied health (n=352) Dentistry (n=16) Medicine (n=121) Midwifery (n=20) Nursing (n=222) Total (n=731) Certificate IV in Workplace Training and Assessment 61.1 37.5 34.7 65.0 53.2 53.9 Graduate certificate 37.2 43.8 32.2 25.0 27.5 33.2 Graduate diploma 25.3 37.5 26.4 20.0 24.3 25.3 Master’s 19.0 31.3 38.8 30.0 32.0 26.8 Doctorate 8.0 12.5 8.3 0 8.1 7.9 *Percentages and totals are based on respondents. Some respondents indicated interest in more than one formal training course NSW CSSP Mapping Study 135 Table 9.5: Interest in undertaking informal training in supervision, by discipline* Type of informal training course % of respondents Allied health (n=587) Dentistry (n=18) Medicine (n=221) Midwifery (n=34) Nursing (n=281) Total (n=1141) LHD-run seminar/workshop 56.4 61.1 40.3 70.6 60.1 54.6 LHD-run course 39.2 38.9 19.9 38.2 42.7 36.3 External seminar/workshop 58.6 44.4 53.8 67.6 48.8 55.3 External course 37.5 44.4 34.8 29.4 37.7 36.9 University-delivered program 53.0 50.0 50.7 26.5 44.5 49.6 *Percentages and totals are based on respondents 9.3.2 Preference for the delivery for a clinical supervision training program Survey and interview feedback suggests that training for supervisors of students, trainees and interns should incorporate face-to-face components, such as seminars/workshops. A network of support for supervisors may be useful, to enable supervisors to learn from each other’s experiences. Information about preferred mode of training was available from 1472 people who currently provide supervision for students, trainees and interns in NSW Figure 9.1). While there were some differences between disciplines, the preferred approaches for all disciplines were: • seminars/workshops • a mix of face-to-face and online learning. Figure 9.1: Preferred mode of training in supervision (n=1472) 100 Formal training course Seminar/workshop Distance education Online Face to face and online On the job training 90 % of respondents 80 70 60 53.7 50 40 43.8 33.6 30 20.2 20 14.5 18.3 10 0 NSW CSSP Mapping Study 136 The majority of interview participants also expressed a preference for face-to-face delivery of a training program. While there was an acknowledgement that content could be delivered through an online training module, the consensus was that face-to-face workshops or role playing is the best way to learn the skills required of a supervisor, including reflection on practice. “… they bring their prior knowledge and experiences and things like that and share it with the rest of the group. Because we know the best way to learn those type of things is hearing other people’s stories.” It was suggested that a component of the training strategy could be to build a network of support for supervisors, to enable supervisors to learn from each other’s experiences. “There possibly needs to be a network of teaching support, so that person has someone to go to talk to about the clinical teaching issues that they are facing and why their students are or aren’t performing as well as they would like them to.” 9.3.3 Barriers to accessing clinical supervision training for supervisors Lack of time was identified as the primary barrier to attending training in supervision by current supervisors of students, trainees and interns. Cost of training was a barrier for more than half of allied health, nursing and midwifery supervisors. Information about barriers to attending training in supervision was identified for 1496 people who currently provide supervision to students, trainees and interns. Of these: • lack of time was the major barrier identified (nominated by 83.4% of current supervisors) • cost of training was nominated as a barrier by more than half of allied health, nursing and midwifery respondents. Other responses received through the electronic survey indicate the lack of an appropriately targeted training course also prevents people from participating in further training. Table 9.6: Barriers to accessing training for supervisors, by discipline* Type of training % of respondents Allied health (n=730) Dentistry (n=28) Medicine (n=309) Midwifery (n=45) Nursing (n=384) Total (n=1496) Time 82.1 67.9 93.9 80.0 79.2 83.4 Cost 59.6 28.6 32.0 53.3 58.3 52.8 Location 49.9 35.7 35.9 31.1 42.2 44.2 Limited awareness 34.5 32.1 28.2 33.3 28.1 31.5 Support/approval to attend 30.7 42.9 24.9 37.8 35.4 31.1 *Percentages and totals are based on respondents The challenge of finding time to attend training and to deliver training was also a recurring theme throughout the interviews NSW CSSP Mapping Study 137 Case example A high proportion of university-based teachers, mentors and supervisors in dentistry are often also private practitioners. Finding a suitable time for these people to attend training is quite difficult. Training is often after hours, and this can be inconvenient or undesirable for people to attend. In addition, a high proportion of people who provide training to supervisors are also private practitioners. “A large majority of the university teachers or mentors or supervisors are often external practitioners that come in a part-time capacity to teach under the university umbrella. So it suits them better probably on a weekend because they don’t have to leave their practices.” . 9.3.4 Encouraging uptake of clinical supervision training for supervisors Affiliation with professional colleges and introduction of training as a component of professional awards may be incentives for participation in training for supervisors. Interviews suggest there appears to be little accreditation or governance that formalises the skills required for supervisors. A number of interview respondents offered suggestions on ways to incentivise participation in a training program, including: • affiliation with professional colleges and the incentive of continuing professional development points may encourage participation in a training program • introduce the completion of training into the professional awards. “I think just raising the profile and the recognition for staff who take on those roles is probably important, and I’m not talking about monetary-wise necessarily; we do have in the health professions award, we do have specific positions who are graded for students, and I think they’re good because it does allow someone as a career step to take on student supervision full-time.” Interview participants reflected on the lack of governance around supervision for students, trainees and interns, suggesting that a greater level of scrutiny around those providing supervision may be a driver for education and training in this area. 9.4 IMPORTANCE OF CONTEXT FOR CLINICAL SUPERVISION TRAINING PROGRAMS 9.4.1 Guiding principles of a training approach for supervision of students, trainees and interns Interview feedback suggests a training strategy to increase capacity for supervision of students, trainees and interns should be equitable and flexible, and focus on a supervisor’s skills in supervision as well as their clinical knowledge. Interview feedback provided some views on principles that should underpin a training strategy to increase capacity for supervision of students, trainees and interns. These included: • the need for an equitable and flexible approach to training, to meet individual needs and to bring people to a minimal level of competency • the importance of avoiding encouraging a prescriptive approach to teaching and supervision • recognition that a ‘one-size-fits-all’ approach will not work NSW CSSP Mapping Study 138 • the need to identify those areas of supervision that can be influenced through a training program and those that will make the greatest difference to supervision capacity • the importance of focusing on ‘supervision’ skills as well as clinical skills, such as reflective learning “There would be a large personal reflective component to understand how it is that you teach because of the way you have learned to teach… and to really understand the learning needs of people in the system.” • the potential benefits of encouraging supervision training to be conducted in an interdisciplinary setting. 9.4.2 Contextual differences Interview and survey feedback highlighted that a training strategy to increase capacity for supervision of students, trainees and interns should recognise and reflect the contextual differences that influence provision of supervision, including differences based on discipline, location and service setting. Interview responses highlighted the importance of considering contextual differences when planning and implementing a training strategy to increase capacity for supervision of students, trainees and interns. One case example of context-specific considerations to be taken into account for general practice is provided below. General practice Placements of students, trainees and interns within general practice not only involves patient interaction, but also involves exposure to unique aspects of general practice including managing the Medicare system and working with the general practice team. “It’s pretty much up to each individual supervisor what they do with the student … they’re certainly being encouraged to get students specifically involved in interviewing the patients and examining the patients so they’re not just sitting in the corner of the room … they’re also of course learning about all aspects of general practice such as the fact that we deal with Medicare, privately, we do chronic disease management, we do procedures, we do counselling and they meet the general practice team.” Interview feedback suggested that a context-specific training strategy may help to increase the capacity and willingness of general practice to undertake supervision. “I think that teaching the GPs some actual supervision skills, that it doesn’t have to be all about the student being passive but getting the student to be actively involved, would be really useful.” As such, content of a supervision training program directed at supervisors in general practice should include practical advice related to providing supervision in private business. “We need to recognise that general practice is a different context to hospitals. So general practice is the run of private businesses in general and… when people are teaching students they’re generally taking time out from their own clinical consultation time.” NSW CSSP Mapping Study 139 Suggestions included how to build supervision time into everyday practice so that supervision does not impact adversely on clinical/business time such as involving students in: • auditing clinical problems • writing up records • taking a history or examinations • spending time with other team members. 9.5 OTHER ISSUES INFLUENCING CAPACITY Other issues that may influence approaches to increase capacity include regional resources, differences in remuneration for supervisors between disciplines, evaluation of supervisor roles and interdisciplinary supervision. Other relevant issues relating to capacity for supervision and integration of supervision approaches included: • recognising that the number and skills of supervisors represent only one factor affecting capacity for student placements; for example, in regional areas, accommodation availability can influence the number of placements offered • differences between disciplines in how people providing supervision are remunerated • the need to build in approaches to evaluate supervisor roles. 9.5.1 Interdisciplinary supervision Some feedback about interdisciplinary supervision was also identified through this project. Feedback highlighted the importance of: • recognising the value of interdisciplinary supervision, so that supervisor roles are not limited to individuals within the same role as the person being trained • finding ways to ‘sell’ or ‘market’ the benefits of supervision not only as a formal requirement of student, trainee and intern training but as a way of ensuring patient safety and quality of care • recognising that student, trainee and intern placements are more than short-term educational opportunities, but in many cases contribute to the experience that influences staff recruitment and retention, particularly in rural or regional areas. NSW CSSP Mapping Study 140 10. PROFILE OF THE SUPERVISION OF STUDENTS, TRAINEES AND INTERNS IN THE PRIVATE HEALTH SECTOR Key findings • Overall, the profile of supervisors of students, trainees and interns in the private sector is not dissimilar to the profile of supervisors of students, trainee and interns in the public sector. • Supervision is not provided to all students, trainees or interns from all disciplines in the private health sector. o Dental students do not undertake clinical placements in private health facilities o Medical interns (PGY1) do not undertake prevocational training in private health facilities, with the exception of general practice, on occasion. • The organisation and scheduling of supervision within the private health sector can differ from the public sector. However, the day-to-day management of supervision is comparable in both sectors. • The maintenance of a strong relationship between educational institutions and private health facilities is vital to engaging the capacity of supervisors of students, trainees and interns in this setting. • Supervisors of students and trainees in private health facilities are generally employees of the private health facility (i.e. not externally provided by the educational institutions). • Recognition for the role of a supervisor is varied in the private health sector. Supervision of junior staff, students and trainees is typically expected of senior health professionals. • Supervisors of students and trainees in the private sector do undertake training to support their role as supervisors. This training, which may be initiated by the educational institution or the private health facility, is comparable in the training undertaken by supervisors in the public sector. • Certificate IV in Workplace Training and Assessment was identified as the most commonly completed supervisor training. • The experience and skills of supervisors in the private health sector do not differ greatly from those in the public health sector. • Clinical skills and knowledge was identified a core skill required by supervisors of students and trainees. • Remediation of underperforming students was identified as one area in which supervisors would like additional training. • Critical thinking skills and balancing supervision requirements with business needs are two skills identified as important within workplace contexts common to the private health sector. • There is no common approach to funding private health supervisors or facilities to provide supervision of students and trainees. • The capacity of the private health sector to provide supervision is dependent on the capacity and receptiveness of the private health facility to take on the commitment of supervision, as well as the capacity and receptiveness of the supervisors within the facility. • All of the private health facilities interviewed during this profile indicated that they were receptive to taking on supervision of students and trainees. NSW CSSP Mapping Study 141 • Supervisors are generally receptive to providing supervision to students and trainees. • Capacity of private health facilities to take on supervision could be enhanced by staggering the scheduling of clinical placements from different educational institutions, and providing additional funding to train clinical supervisors. • More than half of survey respondents who identified as providing supervision to students or trainees in the past 12 months indicated that they do not have capacity to provide more supervision. • Low supervisor-to-student ratios and difficulty finding a balance between service delivery and teaching were identified as capacity-limiting factors. • Current supervisors in the private health sector indicated a preference for face-to-face supervisor training, with an emphasis on case study or scenario-based learning. • Commonalities between supervisors in the private and public health sectors suggest that any training strategy developed to enhance the capacity of supervisors in the public health sector would be applicable and well-received by supervisors in the private health sector. Following completion of the NSW CSSP mapping study in the NSW public health sector, HETI commissioned ZEST Health Strategies to further extend the study into the NSW private health sector. The purpose of the study extension was to develop a profile of student, trainee and intern supervision within the private sector, identify any potential capacity for uptake of clinical supervision within this sector, and the tools and resources required to harness this capacity. This profile of supervisors of students, trainees and interns in the private health sector is inclusive of allied health, dentistry, medicine, midwifery and nursing. However, it should be noted that the private health sector may not provide supervision to all levels of students, trainees and interns for all disciplines outlined above. The extent of supervision in the private health sector is defined in Section 10.3.1. 10.1 PRIVATE HEALTH SECTOR OVERVIEW Services The private health sector plays a significant role in the delivery of health care services in Australia. Data published by the Organisation for Economic Co-operation and Development (OECD) indicated that, in 2006, 32.3 per cent of Australian health system expenditure was attributable to the private health sector. 8 Private health facilities are privately owned and managed services. As such, they differ greatly in size and function. The private health sector in Australia encompasses a broad range of services, including:8 • private hospitals and residential aged care facilities; including for-profit and not-for-profit institutions • general practice • specialist medical services • pathology and diagnostic imaging services 8 The impact and cost of health sector regulation. Australian Centre for Health Research. Available from http://www.achr.com.au/pdfs/The%20Impact%20and%20Cost%20of%20Health%20Sector%20Regulation%20-%20FINAL.pdf [Accessed June 2012]. NSW CSSP Mapping Study 142 • allied health services, including dental, optometry and optical dispensing, chiropractic, osteopathic and physiotherapy services • other health services, including ambulance and transport services • community services. Private hospital facilities are classified by the Australian Institute of Health and Welfare (AIHW) as either acute or psychiatric hospitals, or free-standing day hospitals. This classification has been applied to this overview. Acute private hospitals provide some medical, surgical or obstetric care, together with associated allied professional services and round-the-clock nursing care. Free-standing day hospitals focus on a small number of procedures, such as investigation and screening services, and general day surgery. 9 Private hospital workforce Data regarding number of facilities and staff are available for private hospital facilities in NSW. In 2010–11, there were 177 private hospital facilities in NSW. Of these, 86 facilities were acute or psychiatric hospitals and 91 facilities were free-standing day hospitals. 10 In 2009–10, for-profit companies, such as Ramsay Health Care and Healthscope, operated 67 acute or psychiatric private hospital facilities in NSW. The remaining 19 acute or psychiatric private hospital facilities were operated by not-for-profit organisations, such as Catholic Health Australia. 11 In 2009–10, private acute and psychiatric hospitals employed over 13,000 full-time equivalent staff. An additional 944 full-time equivalent staff were employed in free-standing day hospitals. A numerical breakdown of full-time private hospital employees in NSW is provided in Tables 10.1 and 10.2. Table 10.1: Numerical breakdown of the health workforce employed at acute or psychiatric private hospitals in NSW, 2009–10 Full-time staff members N % Registered nursing staff 6,264 46.8 Other nursing staff 1,270 9.5 Salaried medical officers and other diagnostic health professionals 1,024 7.6 Administrative and clerical 1,968 14.7 Domestic and other staff 2,863 21.4 Total 13,388 100 9 Productivity Commission 2009, Public and Private Hospitals, Research Report, Canberra. Australian Institute of Health and Welfare 2012. Australian hospital statistics 2010–11. Health Services Series no.43. Cat. no. HSE 117. Canberra: AIHW. 11 Australian Bureau of Statistics 2011. Private Hospitals 2009–10 (4390.0) Canberra 10 NSW CSSP Mapping Study 143 Table 10.2: Numerical breakdown of the health workforce employed at free-standing day hospitals in NSW, 2009–10 Full-time staff members N % Nursing staff 522 55.3 Administration and clerical 294 31.1 Other* 128 13.6 Total 944 100 * Includes salaried medical officers and other diagnostic health professionals, domestic and other staff Increasing teaching role Traditionally, clinical placements and supervision of students, trainees and interns has been provided by the public health sector. However, a review of the relative performance and services in Australian public and private hospitals conducted by the Productivity Commission in 2006–07 identified: • 47 private hospitals throughout Australia providing some form of teaching to medical staff and undergraduate students9 • 171 private hospitals throughout Australia providing some form of teaching to nursing staff and undergraduate students.9 Further details regarding these teaching roles within private hospitals are provided in Table 10.3. Please note that this data is representative of teaching roles Australia wide. No statebased breakdown was provided. Table 10.3: Acute and psychiatric private hospitals in Australia providing teaching services, 2006–07* Private hospital teaching status n Medical staff/undergraduates 47 Nursing staff/undergraduates 171 Allied health professionals 61 Affiliated with training institution 64 Total 343 * No state-based breakdown available Dental workforce The dental workforce in NSW comprises dentists, dental specialists and allied practitioners, including dental hygienists, dental therapists, oral health therapists (dual-qualified hygienists and therapists) and dental prosthetists. A Dental Labour Force Collection undertaken by the Australian Research Centre for Population Oral Health in 2006 on behalf of the Australian Institute of Health and Welfare (AHIW) indicated that, at that time, there were 3,561 practicing dentists in NSW. 12 Of these, almost 85 per cent indicated that they work in the private health sector. A listing of the private dental workforce is provided in Table 10.4. 12 Balasubramanian M & Teusner DN 2011. Dentists, specialists and allied practitioners in Australia: Dental Labour Force Collection, 2006. Dental statistics and research series no. 53. Cat. no. DEN 202. Canberra: AIHW. NSW CSSP Mapping Study 144 Table 10.4: Numerical breakdown of the dental health workforce employed in the NSW private sector, 2006* Dental discipline n Practicing dentists 2,998 Dental hygienists 136 Dental therapists 15 Oral health therapists 35 Dental prosthetists 311 Total † 3,375 * Figures are estimates only based on data collection by AIHW via a questionnaire to all dental practitioners. Not all registered practitioners responded to the questionnaire. † Does not include dental specialists. General Practice workforce A review of health care services in the private sector by the Australian Bureau of Statistics identified approximately 61,653 registered health professionals working in a general practice medical business during the 2009–10 financial year. Registered health professionals employed by general practice medical businesses included general practitioners, nurse practitioners, registered nurses, enrolled nurses, and other health practitioners such as dental practitioners, physiotherapists and psychologists. A listing of the general practice workforce in Australia is provided in Table 10.5. Table 10.5: Numerical breakdown of the general practice workforce in Australia, in 2009– 10* General practice discipline General practitioner Nursing staff † n 36,392 10,981 Other health practitioners 14,280 Total 61,653 * No state-based breakdowns available † Nursing staff includes nurse practitioners, registered nurse and enrolled nurse. No breakdown available Allied health workforce A 2009–10 review of health care services in the private sector by the Australian Bureau of Statistics identified allied health professionals employed in private business in optometry and optical dispensing; physiotherapy services; chiropractic and osteopathic services; and other allied health services. A listing of the general practice workforce in Australia is provided in Table 10.6. NSW CSSP Mapping Study 145 Table 10.6: Numerical breakdown of the permanent allied health workforce in Australia, in 2009–10* Allied health discipline n Optometry and optical dispensing 7,789 Physiotherapy services 9,743 Chiropractic and osteopathic services 4,462 Other allied health services* 20,190 Total 42,184 * No state-based breakdowns available † ‘Other allied health services’ not defined 10.2 PROFILE OF STUDENT, TRAINEE AND INTERN SUPERVISION IN THE PRIVATE HEALTH SECTOR Profile overview and objectives The primary objectives of the private health sector profile were to: • develop an overview of student, trainee and intern supervision within the private sector, addressing: o how clinical placements are organised in the private sector o the relationship between private facilities and training institutions o the capacity of the private sector to undertake student, trainee and intern supervision o barriers or factors influencing the private sector uptake of student, trainee and intern supervision • develop a profile of student, trainee and intern supervisor skill level and experience; including training programs completed o identify supervision training programs specific to the private sector o identify accreditation standards and employer policies specific to the supervision of student, trainee and intern supervision within the private sector. The private health sector profile focused on the supervision of students, trainees and interns undertaking clinical placement within the following disciplines in a private health facility in NSW: • allied health • dental/oral health • medicine • midwifery • nursing. It was acknowledged that the private health sector in NSW encompasses a broad range of services, as outlined in Section 10.1. For the purposes of this private health profile, focus was limited to the following private health facilities: • private acute hospitals, including for-profit and not-for-profit institutions • community-based health service providers, such as residential aged care or community mental health organisations • private practice, including general practitioners, dental and allied health practices. NSW CSSP Mapping Study 146 Methods and information sources This profile contains information obtained using the following methods: • targeted internet-based background research • consultation with key informants from private health facilities and organisations, and educational institutions via; o scoping discussion o semi-structured interviews o electronic survey. Background research Background research was undertaken to gain an understanding of how and where student, trainee and intern supervision occurs within the private health sector. Internet-based background research was conducted to identify: • services provided in the private health sector • different types of private health care providers • private health sector workforce statistics. In addition, publicly available information was sourced from educational institutions regarding the organisation of, and procedures for, student clinical placements. Scoping discussions Initial scoping discussions were conducted with key informants to determine: • the relationship between training institutions and private sector facilities • expectations of private sector interview participants (e.g. whether honoraria payment would be expected) • additional contacts for interviews • any possible pathways for survey dissemination. Scoping discussions were conducted with 2 key informants from training institutions, and 1 key informant from a private health association. Contact reports recording key points from these initial scoping discussions were developed. Information contained in these contact reports has been drawn on in the development of this profile. Semi-structured interviews Semi-structured telephone interviews were conducted with key informants to provide an overview of the organisation of student, trainee and intern supervision within the private health sector. Key informants were identified through a variety of means as outlined below. • ZEST Health Strategies identified contacts involved in the clinical training of students at a number of educational institutions, known from previous work. • HETI provided a comprehensive listing of contacts within non-government organisations. This listing was compiled through input from the Project Advisory Committee. A review of this listing was conducted to select contacts employed in positions most likely to inform this profile. • Key informants involved in scoping discussions identified colleagues who they felt would be well-placed to inform this profile. NSW CSSP Mapping Study 147 • Internet-based background research identified contacts involved in the organisation of clinical placements for students from both educational institutions and private hospitals. In total, 23 identified key informants were approached to take part in an interview. Three key informants took part in scoping discussions outlined above. Of the remaining 20, 12 took part in interviews, 2 indicated that they were unavailable for an interview but were happy to complete a questionnaire, 2 declined and a further 7 did not respond after three reminder invitations. Key informants were a mix of representatives from educational institutions and professionals involved in workforce development at key private facilities. An interview schedule was developed based on the interview schedule used during the public health sector mapping study. Interview questions focused on: • understanding how student, trainee and intern supervision is organised between training institutions and private health facilities • understanding how supervision is conducted at private health facilities • identifying skills required by supervisors of students, trainees and interns • identifying skills or requirements for supervisors which are specific to the private health context • assessing the capacity and interest of private health facilities to take on clinical placements. Participants were provided with questions prior to their interview. The interview schedule is included in Appendix X. Two key informants who were approached to participate in a semi-structured telephone interview were unable to do so. As an alternative, these key informants were provided with the interview schedule as a questionnaire, to complete and return in their own time. Additional sources of information Interview data collected during the public health sector mapping study was reviewed for its relevance to the private sector profile. Two interviews were identified as containing information relevant to the private sector. Relevant key findings have been included in this profile. Electronic survey Following completion of the semi-structured telephone interviews, it was decided that further input was required from the health professionals actually providing the supervision to students, trainees and interns in the private health sector. As such, a short electronic survey was developed based on the original electronic survey used during the public health sector mapping study. A copy of the survey is provided in Appendix XI. The survey was disseminated among some of the key informants involved in the semi-structured interviews, for distribution among their staff networks. In total, four private health organisations agreed to disseminate the survey among staff, across multiple private facilities. In addition, the Australian Private Hospitals Association agreed to promote the survey through its state-based newsletter. The survey remained open for a period of 15 days. In total, 28 health professionals responded to the electronic survey. Of those: • 4 indicated that they were allied health professionals • 3 indicated that they were medical professionals • 21 indicated that they were nursing professionals. NSW CSSP Mapping Study 148 No responses were received from dental or midwifery professionals. This discipline breakdown of respondents should be considered when reviewing survey responses. The responses from the survey have been incorporated throughout this chapter. Due to the small number of respondents from each discipline, data are reported as total responses and are not broken down by discipline. Data analysis Data collected through scoping discussions, semi-structured interviews and questionnaires were analysed to inform this profile. Contact reports, interview transcripts and questionnaires were coded using NVIVO9 software to identify key themes and findings. 10.3 OVERVIEW OF SUPERVISION IN THE PRIVATE HEALTH SECTOR 10.3.1 Provision of supervision in the private health sector, by discipline. Supervision is not provided to all students, trainees or interns from all disciplines in the private health sector. Dental students do not undertake clinical placements in private health facilities. Medical interns do not undertake prevocational training in private health, with the exception of general practice, on occasion. Interviews with key informants indicate that supervision is not necessarily provided to all students, trainees or interns from all disciplines in the private health sector. An overview of the supervision provided in each discipline is outlined below. Allied health Allied health professionals working in a private health setting do provide supervision to allied health students and trainees undertaking clinical placements. Examples of private settings in which supervision is provided include private physiotherapy, speech pathology or occupational therapy practices in the community. Allied health professionals working in a private health setting may also supervise allied health trainees in their first year after graduation, as the trainee completes standard requirements for registration. Dentistry Dentistry professionals working in private practice typically do not supervise dental students. During their degree, dental students undertake clinical placements in a public health setting. Dentistry professionals working in private practice may provide supervision to dental interns in their first year following graduation (PGY1). Graduates from Australian Dental Council accredited dental programmes are required to complete a PGY1 program in order to meet the Dental Board of Australia’s requirements for registration. The PGY1 program involves rotation through general dental practice and hospital clinics as well as other elective rotations. This can be undertaken in a private setting; however priority is given to placing PGY1 interns in the public sector due to the great need for public dental care in Australia. Medicine Medical professionals working in a private setting typically do not provide supervision to medical students, as most clinical placements are undertaken in a public health setting. There are two circumstances in which medical professionals may provide supervision to medical students in a private health setting. NSW CSSP Mapping Study 149 1. General practitioners supervising medical students undertaking clinical placement in a private general practice. 2. Consultants or specialists supervising medical students undertaking part of a placement block in a private hospital due to the availability of clinical material or medical procedures. Case example One interview conducted with a key informant involved in the clinical placement of medical students indicated that undergraduate medical students may undertake part of a placement block in a private hospital, due to the availability of clinical material. Typically, this occurs when the consultant or specialist by whom the student is supervised works across both a public and private facility. The medical student will be allocated such a placement in order to gain exposure to particular procedures that fall under a unit of study, but may not occur, or may occur less frequently, in the public setting. A thyroidectomy was one such procedure mentioned. Medical professionals working in a private hospital setting do not provide supervision to medical interns in their first year following graduation (PGY1). PGY1 medical interns undertake a prevocational internship within the NSW public health system. Internships are allocated across 15 prevocational training networks. Private health facilities are not included in these training networks. During their prevocational training years, medical trainees may choose to enter a private general practice setting. This occurs as part of the Prevocational General Practice Placements Program (PGPPP). The PGPPP generally targets PGY2 and PGY3 medical trainees. However, there is flexibility for PGY1 interns to take part, subject to review by the Postgraduate Medical Education Council in NSW. In this circumstance, accredited general practitioners working in a private setting are required to provide supervisions to medical interns. These interns undertake a 10–11 week rotation with an accredited GP training practice. Nursing and midwifery Nursing and midwifery professionals are required to provide supervision to students and trainees undertaking clinical placements in private health facilities. Examples of private health settings may include private acute and maternity hospitals, or community-based aged care facilities. PLEASE NOTE: Due to the limited nature of the provision of supervision to dental and medical interns in the private sector, this profile will refer purely to ‘trainees and interns’ for all disciplines, unless otherwise stated. 10.3.2 Circumstances in which private health facilities become involved in student and trainee supervision Supervision may be provided in a private health facility due to a need for additional capacity, exposure to unique clinical material or conveniently located placement sites for students, trainees and interns. The private health facility may also take on student or trainee supervision due to the potential for future recruitment. Interviews identified a variety of circumstances in which private health facilities may be involved in the supervision of students and trainees undertaking a clinical placement. These circumstances are outlined in Table 10.6 below. NSW CSSP Mapping Study 150 Table 10.6: Skills required by supervisors of students, trainees and interns identified by interview respondents Reason Detail A source of additional capacity • Certain disciplines and educational institutions require a set ratio of supervisors to students on clinical placement. • Private health facilities may be used as an additional source of capacity to ensure student to supervisor ratios are maintained. • For example, as reported in Chapter 8, supervision of nursing students and trainees is conducted on a 1 facilitator to 8 student ratio, and a 1 preceptor to 1 student ratio. • Interviews with key informants involved in the organisation of clinical placements for nursing students and trainees indicated that private health facilities are used ‘not instead of, but as part of the capacity’. Availability of unique clinical material • Private health facilities can be a source of unique or relevant clinical material as these facilities may provide services, or conduct procedures, not undertaken in a public setting. • Clinical placements are matched to part of a course curriculum. Access to clinical material relevant to a course curriculum may require students, trainees or interns to undertake a placement in a private health facility. • Mental health was one specialty area for which private health facilities may be targeted for their unique clinical focus. “… the main area has been looking at increasing our capacity for mental health. And not only the capacity but also the actual experience for mental health … our curriculum has asked us really to look at those areas [private health facilities]’ • Nursing, social work or psychology students are often sent to community-based mental health care services are run by private for-profit or not-for-profit organisations for clinical placements. “In public health, you’ve got acute and sub-acute, then you have really a combination of not-for-profit facilities that provide support for mental health patients or people that have mental illness.” Location and convenience for students, trainees and interns • Private health facilities may be approached to undertake clinical placements of students, trainees and interns due to the convenience of their location. Factors influencing this decision may include: o large distances between neighbouring towns o student preference not to travel o high costs associated with travel and accommodation. “We would look more geographically and say, this is a good place for our students to go, what are options are there for students in this area?” Interest in future recruitment by private health facilities • Private health facilities are receptive to taking on students and trainees in clinical placements as they feel that providing supervision to students and trainees from the local area may assist in recruitment and staff retention. “We try and partner with the TAFE that’s in the vicinity of the hospitals because then it makes sense for future recruitment that generally those students live in that area, are obviously going to be seeking employment in that area.” NSW CSSP Mapping Study 151 10.3.3 Identifying supervision potential in a private health setting Private health facilities may be approached by an educational institution, or an individual student themselves, to provide student or trainee supervision. Alternatively, the private health facility or health professional may approach the educational institution to express interest in providing supervision. Interviews indicated that there are a number of ways in which a private health facility and health professionals working in a private setting may become involved in supervision of students and trainees. These approaches are outlined in Table 10.7 below. Table 10.7: Ways in which private health facilities and professionals may become involved in supervision Approach Detail Educational institution approaches private health facility • The most commonly identified means of engagement of private health facilities in supervision of students and trainees was by direct approach from the educational institution. • Available private facilities may be identified through research, word of mouth or cold-calling. “You have to go through the process of contacting those facilities. Now you can do it cold … in some cases (we may) have a staff member … involved in research or something. So you may go through some form of introduction or you might just do it cold.” Private health facility approaches educational institution • Some private health facilities indicated that they seek out affiliation with local educational institutions as a means of future recruitment. Individual supervisor/clinician approaches educational institution • Educational institution may engage potential supervisors of students, trainees and interns via their website. “Supervisors apply online and send in additional information. This collects supervisors’ demographic details and information about the placement requirements, types of patients seen, nature of the work, placement setting, required preparation, level of training required for the placement etc.” • Supervisors are encouraged to apply online, and indicate their experience with student and trainee supervision. This method of application is usually completed by smaller, community-based or private practice facilities. Individual student approaches a private health facility • Interviews conducted with both a private hospital and a community-based private health organisation indicated that students from allied health and nursing disciplines have been known to contact the facility directly to express interest in undertaking a clinical placement. “It’s usually the student that approaches us. We ensure that the objectives that the students have are able to be fulfilled within our organisation in some way.” NSW CSSP Mapping Study 152 10.3.4 Organisation of the supervision of students and trainees in a private health setting The organisation and scheduling of supervision within the private health sector can differ from the public sector. However, the day-to-day management of supervision is comparable in both sectors. Liaison and administration Once a private health facility has been identified as a potential site to provide supervision to students and trainees, it is important that the educational institution investigates and inspects the facility to ensure it is appropriate. The requirement for the educational institution to review the facility was a common theme in multiple interviews conducted with key informants from a variety of disciplines. “… there’s some making appointments, going out and seeing the places, sussing the placements and the type of placement we’re looking for … discussing this with the unit of care coordinators or the lecturer in charge of a relevant unit to see how that matches up.” Point of comparison with the public health sector The need for a site visit to determine the appropriateness of a public health site for clinical placements was not raised during the public sector mapping study. Background research indicates that public hospitals involved in the prevocational internship program for medical interns need to be accredited. In addition, some professional registration boards, such as the Nursing and Midwifery Board of Australia, have begun to implement clinical site visits prior to approving a program of study run by an educational institution. Little information is available about the assessment of other public health sites by educational institutions. It could be assumed that the relationships between educational institutions and public health facilities are well established, and therefore no site assessment is required. The review ensures that the facility has: • the capacity to undertake student or trainee supervision • clinical material relevant to units of study • sufficient patient flow and clinical material to fill the student and trainee placement. Once a facility has been assessed for appropriateness, the educational institution typically develops a memorandum of understanding (MOU) or service agreement with the private facility. “Once you start going outside of the health department or the Ministry of Health, and you’re looking at private NGOs etc, then you have to look at individual memoranda of understanding or student placement agreements. So it’s therefore done on an individual basis.” MOUs outline the requirements and expectations of both the educational institutions and the private health facility with regard to the clinical placement. They cover insurance details of the student, trainee or interns on the clinical placement. They may also outline any funding of training agreements between the two parties. Interviews indicate that MOUs are common in nursing and midwifery, while they are not a requirement for allied health placements. Private allied health practices do, however, receive information packs from the educational institution outlining the requirements and objectives for a student’s placement. NSW CSSP Mapping Study 153 Point of comparison with the public health sector While the public sector mapping study did identify the need for individual student agreements, there was little mention of MOUs or written agreements between educational institutions and public health facilities. Background research indicates that agreements are required in the public health sector by both the educational institutions and by the NSW Ministry of Health. Scheduling of clinical placements Prior to the launch of Clinconnect in July 2012, the scheduling of clinical placements was conducted in the same way for public and private health facilities. That is, educational institutions would email their scheduled clinical placement dates for the following year to health facilities. The health facilities would then indicate their availability to take on placements and an arrangement would be made. The introduction of Clinconnect means that from 2013, educational institutions will need separate facilities to organise and manage the scheduling of clinical placements in public and private facilities. Point of comparison with the public health sector: Clinconnect The advent of Clinconnect has brought the public health facilities into a centralised web-based management system. The system was designed to enhance efficiency and provide greater transparency in the organisation of clinical placements. As a result, educational institutions are now required to use separate systems to organise clinical placements in the public and private sector. “We have no choice but to run two completely separate, interrelated but separate, systems because … we get our offer forms in from the private sites and enter them into our database and at the moment we will still have to get our offers from Clinconnect, put them into our database, then later on once the student is allocated, put that information back into Clinconnect.” Interviews with educational institutions indicated that the management of two systems for organising clinical placements can be an extra burden on time and resources. “… all that time involved there is really just dead time, when you could instead be using it to support students more and support sites more … improve relationships and work more on the quality of what’s being offered, but instead … there’s this potential to really get quite caught up in juggling with systems” Educational facilities also expressed concerns over the impact Cliniconnect may have on the established relationships with private health facilities. “ … you don’t (want to) over request New South Wales Health sites because if you do you will obviously use them at the detriment of private sites and you don’t want to lose those (private site) offers because you know we don’t really have overall the capacity to do that.” Interviews with private health facilities also indicated that some facilities are concerned about the impact that Clinconnect may have on their intake of students and trainees. Under Clinconnect, educational institutions allocate placements and shift preferences for their students. Private health facilities will not be able to offer this same service. “We’re not included in that (Clinconnect) which makes it difficult for … the students … because we just allocate them shifts. They know the days they come but we allocate them shifts.” “It’ll be interesting to see whether we have a decline in students wanting to come here because they don’t get that flexibility to organise their own rosters.” NSW CSSP Mapping Study 154 Day-to-day management of clinical placements Interviews indicate that the day-to-day liaison with private health facilities involved in the supervision of students and trainees does not differ from the public setting. The clinical placement liaison personnel employed by educational facilities to manage placements work with both public and private facilities. Comments from staff involved with student or trainee clinical placements in private facilities reflected the importance of having a key contact at the educational institution. “We know whoever organises the clinical placements certainly at the three universities, that if we’ve got any problems we can certainly contact them and they get back very quickly to us.” “We have key contacts, yes, that’s we’re in touch with all the time. If we have an issue with a student or anything it’s very easy to get in contact with whoever the key person is.” 10.3.5 Maintaining the relationship between educational institutions and private health facilities The maintenance of a strong relationship between educational institutions and private health facilities is vital to engaging the capacity of supervisors of students and trainees in this setting. The maintenance of a strong relationship between educational institutions and private health facilities is vital to engaging the capacity of supervisors of students and trainees in this setting. “… (you have) got to be there, got to be seen, you’ve got to be contactable and they like to see your face. They need you to visit, that’s what they like.” Maintaining open communication, and clear understanding of student requirements, assists in the scheduling and planning of student and trainee clinical placements. It also helps ensure the supervisor is well-informed and prepared to take on the supervision, resulting in a better experience for the student or trainee. “We work in conjunction with the student, the Uni, to make sure that those objectives are met and usually we meet quite regularly with the representatives from the Uni.” Maintaining a good relationship enables the supervisor to communicate freely with the educational institution if there are any problems or concerns regarding the student or trainee. “I think we have a good relationship with them. We know whoever organises the clinical placements certainly at the three universities, that if we’ve got any problems we can certainly contact them and they get back very quickly to us” For the private health facilities, working collaboratively with educational institutions can benefit their staff, with opportunities and partnerships for continued education. “I go to many meetings with the TAFE when they’re actually putting together their training packages, because they’re actually getting some industry input into it. Which I found has been really beneficial and not only that it’s opened up other avenues for us. We have good partnerships with postgrad studies for our staff with certain universities and the college of nursing.” NSW CSSP Mapping Study 155 10.4 PROFILE OF SUPERVISORS OF STUDENTS, TRAINEES AND INTERNS IN THE PRIVATE HEALTH SECTOR Information regarding supervisors of students, trainees and interns in the private health sector was compiled from interviews with key informants, and responses to a survey targeted at supervisors themselves. Findings from these profiling methods indicate that the characteristics, experience and skills of supervisors in the private health sector do not differ greatly from those in the public health sector. This section outlines these commonalities, and highlights some specific differences, with the aim of informing a strategy for enhancing the capacity of supervisors in the private health sector. 10.4.1 Supervisors of students and trainees in the private health sector Supervisors of students and trainees in private health facilities are generally employees of the private health facility (i.e. not externally provided by the educational institution). Interviews indicate that supervisors of students and trainees in private health facilities are generally employees of the private health facility. This arrangement is dependent on the discipline, and on the agreement between the educational institution and the private health facility. The majority of interviews indicated that supervisors of students, trainee or interns are typically staff employed by the private health facility. This is comparable in the provision of supervision in the public setting. A key implication of this arrangement is the need for the facility and/or the educational institution to ensure supervisors are adequately trained to provide supervision to students and trainees. Training of supervisors in the private health setting is explored in further detail in 10.4.3. Case example – Nursing Interviews conducted with 3 separate private health facilities indicated that it is the preference of the private health facilities to have internal facilitators for the supervision of students and trainees. “We try and use all our own staff for facilitating but sometimes when it’s too busy and so forth they don’t get released and the universities have to provide an external facilitator.” One reason given for this preference was that internal facilitators are more familiar with the site, and this benefits the student during the placement. “The students learn so much more with the facilitator that’s here because they’re up to date on policies and procedures …. We certainly notice the gaps between having our own facilitator who’s part of the hospital as opposed to an external facilitator coming in.” In some cases, the educational institution will send a representative to the private health facility to help assess a student or trainees progress. This is, once again, comparable in the procedure in the public setting. “For external placements a university staff member attends the unit where the student is placed to conduct interviews regarding the placement experience and student’s progress.” “Sometimes the Uni will send somebody to … do the assessment of how things are progressing … the student usually has some objectives that they need to achieve in the placement and so we kind of work in conjunction with the student, the Uni, to make sure that those objectives are met and usually we meet quite regularly with the representatives from the Uni.” NSW CSSP Mapping Study 156 Case example – Medicine An example of when the provision of supervision may be tailored through an agreement between the educational institution and the private health facility occurs in medicine. One interview conducted with a key informant involved in the organisation of medical placements indicated that undergraduate medical students often undertake placements in specialist’s rooms. These are generally observational, and conducted with the permission of the patient. There may be an opportunity for students to interact with or assess the patient during these appointments. Specialists who provide this type of supervision generally have a relationship with the university clinical school and may undertake clinical supervision for that university within a public hospital setting. 10.4.2 Recognition of the role of supervisors in the private health sector Recognition for the role of a supervisor is varied in the private health sector. Interviews and survey responses indicate that recognition for the role of a supervisor is varied in the private health sector. The majority of survey respondents who identified as providing supervision to students, trainees or interns within the last 12 months indicated that the provision of supervision is a formally recognised part of their role (Figure 10.1). Figure 10.1: Recognition of the role of a supervisor in the private health sector (n=24) 1 4 Yes No Unsure 19 In contrast, interview responses indicate that provision of supervision may or may not be included in a private health professional’s job description. Despite this, the provision of supervision to students and trainees may be expected. This expectation to provide supervision is also common to the public health sector. “Usually the people that we would be recommending as supervisors for students would be a level within the organisation where it would be part of their job description.” “… Its’ additional… they don’t get paid for it … any Registered Nurse knows it’s part of your scope that you need to participate in the training of others, and mentoring and preceptoring.” NSW CSSP Mapping Study 157 One interview with a key informant involved in the supervision of students and trainees in nursing indicated that while supervisors do not get compensated to provide supervision, gaining experience as a supervisor can be opportunistic for those nursing professionals wishing to move into different nursing role, such as a nurse educator or a clinical nurse specialist. “…it’s also very good pathway if they wanted to become a nurse educator or clinical nurse specialist … we find we’re getting a lot of interest.” Case example – Recognition of nursing supervisors One private health facility described how they had put in place a number of measures to ensure their supervisors felt valued for their contribution. “We have monthly awards, we highly publicise it in our newsletters, students and graduates get to nominate their preceptor, their mentor, every month for an award” Supervisors win awards and recognition from higher management. The facility stated that acknowledging the contribution of its supervisors in this way is important for the continued success of their supervision programs. 10.4.3 Training for supervisors of students and trainees in the private health sector Supervisors of students and trainees in the private sector do undertake training to support their role as supervisors. This training is comparable in the training undertaken by supervisors in the public sector. Certificate IV in Workplace Training and Assessment was the most commonly completed training undertaken by current supervisors in the private health sector. Provision of training to supervisors in private health facilities varies by discipline, facility and educational institution. Interviews conducted with both educational institutions and private health facilities indicated that, typically, the onus is on the educational institution to provide supervisor training. “We run annual workshops of supervision skills with <another university> for supervisors taking our students on placement externally.” One interview conducted with a key informant from physiotherapy indicated that the educational institution provides annual supervisor training, and in the interim takes steps to ensure any new supervisor or site is well instructed. “Any new site … or new supervisor is encouraged to come to our annual New Educator Workshop. But … if that’s not going to take place before they take the student, an academic normally goes out and visits them … if there are other supervisors there at that site already they might do things over the phone and then arrange a mentoring situation.” Two interviews with separate private health facilities indicated that the facility itself provides additional supervision training to its staff. The type of training mentioned in these cases were provided by third-party private training organisations, and funded by the private health facility. These are explored in further detail in the case examples below. NSW CSSP Mapping Study 158 Case example – Action learning One community-based health facility indicated that its senior supervisors were trained in facilitation by a third-party registered training organisation. These facilitators convene learning groups, made up of a mix of workers from across their organisation, to implement an action learning scheme. Action learning involves the groups discussing real-life situations and challenge faced at work, and reflecting on their actions. “… it’s just a means where staff teams can actually get together and be quite objective about some of the challenges they face in the work, and … discuss those issues with the reflective process. It also helps with understanding some of your own values and how that might impact on the work that you do with students” Often these learning groups are used as a time to reflect on a supervisors approach with a student or trainee. The reflection component of the action learning scheme may also be used with a student to help them reflect on their actions and choices. Case example – Certificate IV in Workplace training and assessment One private hospital organisation indicated that it requires all nursing and midwifery staff involved in the assessment of students and trainees to have completed a Certificate IV in workplace training and assessment. “We train our staff to have the minimum assessor skillset from the TAE* … That’s what we want to have our assessors to be qualified in.” The private hospital organisation pays for its staff to undertake this training, however not all private health facilities have these same requirements. “We’ve invested a lot of money actually to train staff … that for us is our minimum requirement. That’s what we want to have our assessors to be qualified in. However I know in some places they don’t need that and they’re saying they don’t have to do it, so long as there’s somebody in the hospital that has that qualification.” * TAE is a training and assessment program run through TAFE and other VET colleges that includes the competition of the Certificate IV in Workplace Training and Assessment. The majority of survey respondents who identified as providing supervision to students, trainees or interns within the last 12 months indicated that they had received some form of training specific to their role as supervisor. Certificate IV in Workplace Training and Assessment was the most commonly identified training undertaken, followed by a university degree or diploma specific to supervision (Table 10.8). It should be noted that, although this course was nominated by the highest number of current supervisors, it is not considered a gold standard qualification for supervision in a clinical workplace. NSW CSSP Mapping Study 159 Table 10.8: Training undertaken by supervisors of students, trainees and interns in the private health sector (n=19)* Training program n Certificate IV in workplace training and assessment 12 Other TAFE or VET college course 1 University degree or diploma in supervision 6 Training program or seminar run by a university 1 Training program or seminar run by a health facility 7 Other † 2 *respondents could nominate more than one training course † Other training programs nominated were Masters in Adult Education and Graduate Certificate in Nursing Education. Point of comparison with the public health sector: supervisor training in nursing Interviews conducted with 3 separate private health facilities indicated that the training requirements for facilitators and preceptors in nursing are common to both the public and private setting. As is the case for the public sector, outlined in Chapter 8, facilitators of nursing students and trainees in the private sector are required to undertake facilitator training. This facilitator training is typically provided by the educational institution. “for the facilitators they go to their education days that they [the university] run prior to any clinical placement that they’re going to be doing. They get given a work book and so forth.” Preceptor training is undertaken in-house in both the public and private setting. ‘we run a preceptor workshop which they obviously can go to if they want’ 10.4.4 Overview of experience and skills for supervisors of students and trainees in the private health sector The experience and skills required for supervisors of students and trainees in the private health sector are comparable in those of supervisors in the public health sector. Clinical skills and knowledge is a core skill required of supervisors. Remediation of underperforming students is one area in which supervisors would like additional training. Interviews with key informants from private health facilities and educational institutions indicated that the experience and skills required for supervisors of students and trainees in the private health sector are comparable in those of supervisors in the public health sector outlined in Chapter 9. Required experience of supervisors in the private health sector During interviews, key informants were asked to outline the experience required by supervisors of students and trainees in the private health sector. The level of experience reported to be required in a supervisor varied by discipline, educational institution and private health facility. NSW CSSP Mapping Study 160 As mentioned in Section 10.3, some private health facilities indicated that educational institutions use site visits and correspondence prior to the clinical placements to ensure the facility has appropriately experienced staff to provide supervision. “They usually just kind of want to be assured that we have someone of, the same profession who might be available to the student to provide supervision … for instance if we’ve got a social work student, then you know we need to ensure that we do have a social worker available to do the supervision.” The assessment of what is deemed appropriate experience appeared to vary between disciplines and between institutions. Some educational institutions may require a supervisor to simply be registered in the same discipline as the student. Other educational institutions may require supervisors to have a certain number of years’ experience working in their field. “They obviously have to be qualified Physiotherapists and not in their first two years.” “Supervisors are required to hold a post-graduate degree in clinical psychology from a university and to have had two years of supervised practice themselves. They submit a CV and need to have been endorsed by the Psychology Board of Australia.” Some private health facilities indicated that they assess the experience of their supervisors internally, and assign students, trainees or interns to those deemed most suitable. “We try not to give any of our new graduate nurses students because obviously it’s too hard for the new graduate nurse to have that extra. I mean we obviously try and start with our senior staff that are available that day and then work it down if that makes sense. It just depends on what staff are available.” “Usually the people that we would be recommending as supervisors for students would be a level within the organisation where it would be part of their job description to be kind of mentoring some of the staff members.” Of the survey respondents who identified as providing supervision to students, trainees or interns within the past 12 months: • all respondents indicated they had over 5 years’ of experience working as a clinician • the majority of respondents had between 5 and 10 years or 10 and 20 years’ of experience providing supervision to students, trainees and interns (Figure 10.2). NSW CSSP Mapping Study 161 Figure 10.2: Years of experience as a clinician and as a supervisor in the private health sector (n=24) 12 Experience as a clinician Number of respondents 10 Experience as a supervisor 8 6 4 2 0 <1y 1–5 y 5–10 y 10–20 y > 20 years Required skills of supervisors in the private health sector During interviews, key informants were asked to describe the skill required by supervisors of students, trainees and interns undertaking clinical placements. Details of the identified skills are described in Table 10.9 Table 10.9: Skills required by supervisors of students, trainees and interns identified by interview respondents Required skill Detail • Clinical skills and knowledge acquired through years of experience are important • A supervisor’s clinical experience is often taken into account by the private health facility when assigned to a student, intern or trainee “We want somebody who … has some clinical experience, has some experience teaching, has a specialty in that area so obviously if you’ve got somebody going to mental health you want someone with mental health experience.” Enthusiasm • Being open and enthusiastic to providing supervision is an important characteristic of supervisors “It’s the willingness to want to teach … it’s flexibility” “We also need to look at, that they’re competent, but that they are wanting to teach because they like taking students” “We do look for senior staff if we can, who have got an interest in teaching.” Remediation of underperforming students • Know how to best deal with underperforming students was a key skill identified for supervisors “… just learning how to have conversations that are very strength focused, even though you might be addressing some challenging issues, it’s a definite skill.” Clinical knowledge and experience NSW CSSP Mapping Study 162 Required skill Detail Evaluation and assessment skills • Knowledge of assessment and training skills are vital for supervisors • Some private health facilities require their supervisors to have completed a Certificate IV in Workplace Training and Assessment, however this is not always the case • The memorandum of understanding between an educational institution and a private health facility will specify who is responsible for the assessment of a student, trainee or intern during a clinical placement Survey respondents were provided with a list of the core skills for a supervisor, as identified in chapter 9, and were asked to nominate the three skills that they felt were the most important in a supervisor. The responses to this question are displayed in Figure 10.3 below. Clinical skills and knowledge was identified by the highest number of current supervisors as being one of the most important core skills for supervisors. Ability to give and receive feedback and interpersonal skills were also rated highly. These results are comparable in the findings from the public health sector mapping study outlined in Chapter 9. Figure 10.3: Core skills of a supervisor as nominated by supervisors in the private health sector (n=24)* 18 17 Clinical skills and knowledge 16 Number of respondents 14 12 12 10 8 12 9 Ability to give and receive feedback Appraisal and assessment 7 6 Adult teaching and learning skills 6 6 Self-evaluation and reflection 4 Remediation of poorly performing students 2 Interpersonal skills 0 *respondents could nominate up to three core skills Gaps in skills of supervisors in the private health sector Key informants indicated that dealing with underperforming students can be difficult for health professionals, especially those in private practice away from the additional support services offered in a hospital setting. Interviews indicated that educational institutions often provide guidance to supervisors to help them remediate underperforming students. “… sometimes there can be situations where one of our academics will go out and potentially take part in an assessment, watch what’s happening for a few hours to be able to help if there’s a particular situation arises where a student or a supervisor is having problems.” These findings were supported by survey responses. Respondents were asked to nominate the core skills in which they would benefit from additional training. The responses to this question are outlined in table 10.10 below. NSW CSSP Mapping Study 163 Remediation of poorly performing students was nominated by 16 of 22 respondents as one area in which supervisors would like additional training. This result is comparable in the findings from the public health sector mapping study outlined in Chapter 9. Table 10.10: Areas in which supervisors of students, trainees and interns would like additional training (n=22)* Core skill n Clinical skills and knowledge 3 Adult teaching and learning skills 9 Ability to give and receive feedback 8 Appraisal and assessment 4 Self-evaluation and reflection 9 Remediation of poorly performing students Interpersonal skills 16 2 *respondents could nominate up to three core skills 10.4.5 Specific skills for a supervisor in the private health sector Critical thinking skills and balancing supervision requirements with business needs are two skills identified as important within workplace contexts common to the private health sector. In addition to describing the broader skills required by supervisors, key informants were asked to identify any skills they felt were specific to supervision in a private health setting. Key informants found it difficult to specify skills that would be unique to the private sector, as they felt supervisory skills were generic to all settings. Some specific skills were identified for nursing in a private hospital and medicine or allied health in private practice. It should be noted that these skills are in no way specific to the private health sector. They have simply been identified through this profile as skills that are important within specific workplace context. These workplace contexts are common in the private health sector. Critical thinking and actions One interview with a key informant involved in the management of clinical nurse placements in a private hospital indicated that the structure of private hospital wards influence the skills required in supervisors and nursing staff in general. The nature of services provided in a private hospital means that interns, registrars and medical officers are not typically employed in that setting. As such, senior nursing staff on the ward need to develop high-level critical thinking skills to be able to identify when medical intervention may be required for a patient, and react to seek that intervention. “I find the critical thinking skills are very important because we don’t have an intern, an SHO on the registrar to sort out an issue if a patient gets ill. So our RN’s and EN’s really do have to be very good at critical thinking and making those risk assessments and management at making decisions and what to do next.” Maintaining a high level of critical thinking, while offering guidance to students or trainees, is a skill that has been identified as important in nursing supervisors. We acknowledge that this skill is common to the public sector as well. NSW CSSP Mapping Study 164 Balancing supervision requirements and business needs As highlighted in interviews conducted with general practitioners during the public sector mapping study, the supervision of students in private practice requires a specific skill set. General practitioners and practice nurses need to be able to balance a student’s learning needs against the requirements of the business to run effectively. “You can decrease the burden of having a student in your practice by getting other team members involved, having them doing other tasks apart from just sitting in the with GP … I think there’s certainly a role for further developing what a GP placement might look like for a medical student and then giving both tools to the GP so that they can actually start to implement it.” This same specific skill is required by allied health supervisors in private practice. “the additional skill is being able to balance a student’s needs against the needs of your workplace. To be able to say how can I achieve both of these objectives … the thing you have to work out is how you manage and balance service delivery against educational needs. That’s a real skill to be able to put those two together.” “I think in a private sector that is equally about how you manage your business interests and maintaining that while at the same time as bringing students in your organisation and working out how you’re going to help them learn so that one doesn’t become a victim of the other one.” 10.4.6 Funding for supervisors in private health facility There is no common approach to funding private health facilities to provide supervision to students, trainees or interns. Interviews and background research have shown that funding is a key factor in the provision of student and trainee supervision in the private health sector. Funding arrangements differ by discipline, and between private health facilities and educational institutions. The details of some funding arrangements are provided below. The impact of funding is explored in Section 10.5. It should be noted that funding is not required to be provided to private health facilities and supervisors. Typically a funding arrangement is developed through negotiations between the private health facility and the educational institution. Money may come from student fees or grants provided to the educational institution by Health Workforce Australia (HWA). For nursing, midwifery and allied health, interviews did not reflect a consensus in the approach to funding supervision in private health facilities. Some educational institutions fund the supervisor position within the private health facility for the duration of the clinical placement. This is comparable in the procedures for funding in the public health sector. Some educational institutions provide an allowance to private health facilities to cover the administration costs of taking on students, trainees and interns in clinical placements. Case example – Physiotherapy One interview with a key informant involved in the management of clinical placements for physiotherapy undergraduates indicated that the educational institution has an agreement with its private health facilities to fund the administration costs associated with clinical placements. The educational institution pays the private health facility $21 per student per week of placement. “It was set up with the intention of covering some of the administrative costs rather than the actual wage of the person, for supervising.” NSW CSSP Mapping Study 165 In some cases, the supervision of students, trainees and interns in a private health facility is supported by a government grant. Supervision of undergraduate and graduate medical students in general practice is one example of when this occurs. The Practice Incentive Programs (PIP) Teaching Incentive encourages general practices to take on the clinical placements of medical students and PGY1 interns under the PGPPP. The program aims to ensure medical students and interns are appropriately trained and have actual experience in general practice. GPs are expected to engage in normal consultations when the student is present. Incentive payments are made to compensate the practice for the reduced number of consultations conducted due to the presence of the student. Payments are dependent on practice size, patient numbers and patient variety. 10.5 CAPACITY FOR SUPERVISION IN THE PRIVAT E SECTOR The capacity of the private health sector to provide supervision is dependent on: • the receptiveness of the private health facilities and the health professionals within that facility • the capacity of both the private health facilities and the health professionals within that facility. This section explores the receptiveness of the private health sector to providing supervision, and the factors that influence the capacity of both the facility and the supervisors. 10.5.1 Receptiveness of private health facilities to provide supervision to students, trainees and interns All of the private health facilities interviewed during this profile indicated that they were receptive to taking on supervision of students, trainees and interns. All of the private health facilities interviewed during this profile indicated that they were receptive to taking on supervision of students, trainees and interns. Private health facilities indicated that being affiliated with a university benefits the reputation of the facility in the wider community. This is of particular importance in the rural setting where community networks and supporting local students is deemed vitally important. “Well the benefits are that … you’re therefore affiliated with the university, you are supporting the students’ learning.” In addition, private health facilities are receptive to undertaking supervision as they view clinical placements as an opportunity for future recruitment. As such, an effort is made to include students and trainees as part of the team during placements. “The private hospitals seem a little bit more welcoming because they see it as a little bit more of recruitment … If they’ve got an issue they like to deal with that issue. They like to help … It’s part of their strategy and also looking at their Mission Statement … they like to help people.” NSW CSSP Mapping Study 166 10.5.2 Receptiveness of supervisors in the private health sector to provide supervision to students, trainees and interns Among those supervisors who indicated they have capacity, there is interest to take on more supervision of students and trainees. Of the survey respondents who identified as providing supervision to students, trainees or interns in the past 12 months, almost one-third (32%) indicated that they do have capacity to provide more supervision, and would be interested in doing so. The majority of interviews indicated that staff within private health facilities are receptive to providing supervision. “You certainly find some staff who really love having students. Other staff who are happy with it. On the whole there’s not too many people who don’t like it.” “Realistically they could say I don’t want to have a student if they wanted to but we don’t come across that too often.” 10.5.3 Factors influencing the capacity of private health facilities to provide supervision to students, trainees and interns Capacity of private health facilities to take on supervision of students and trainees could be enhanced by staggering the scheduling of clinical placements from different educational institutions, and providing additional funding to train clinical supervisors. Interviews with key informants from private health facilities and educational institutions identified a number of factors that can affect the capacity of a private health facility to take on student, trainee or intern supervision. These factors include: • timing of clinical placements • funding to support supervision • business ‘down time’ • student preference/interest in certain placements. These factors are explored in detail below. Timing of clinical placements The most critical factor influencing the capacity of private health facilities to provide supervision to students, trainees and interns is the timing of clinical placements. This factor was highlighted by multiple private health facilities, who indicated that they would have capacity to take on additional clinical placements if educational institutions spaced out their placement blocks. “They all want middle of the year and they all want end of the year.” “In October/November we were at maximum capacity which is 30 students because it’s really then we’ve got one staff member per student … I think the dates (are) what restricts us from taking more students.” “We’re busy in January because we have <university> students who are finishing towards the end of the year but then we’re fairly quiet right up to about the beginning of May. So we have … three months where the students don’t come out because obviously they’ve just changed their years so … they haven’t learnt enough to come out in placement and so forth but that’s the only time that we would be able to take more on.” “There would be capacity if the dates could be changed” NSW CSSP Mapping Study 167 Educational institutions time clinical placements to ensure the students, trainees and interns they send out on clinical placements are adequately prepared. “… first years in particular, you need to give them some input before you send them out and therefore nearly all of us wanting to students out in June/July or the end of the semester. Whereas earlier on in the semester we can send other students out but we still again end up vying for the same sort of level of clinical experience.” As a result, institutions are often competing for clinical placements at the same time during a semester, and this needs to be managed by the private health facilities. “The timing is (a barrier) I must admit … they try and share them (clinical placements) among a number of universities … and give everybody a bit of a go.” Educational institutions interviewed were aware that timing of clinical placements can be a factor that affects a facility’s capacity for clinical placements. One institution indicated that they had tried to collaborate with other institutions to manage the situation. “I’m just not sure what you can do about that, other than what we’re already doing and trying to collaborate with at least a couple of the other different universities.” Case example – physiotherapy NSW universities that run physiotherapy degrees come together to collaborate and synchronise their clinical placement calendars to ensure there is no overlap between the universities. “… (one) hospital might take … a student for the month of June but someone else needed it for the last week of June and the rest of July, and as a result they couldn’t take a placement because that will overlap.” The universities send out a combined letter and calendar to all sites for clinical placement. This helps the clinical placement sites to manage their intake of students, and ensures optimal capacity for physiotherapy students. Funding for clinical placements The cost associated with taking on clinical placements in private facilities was identified as a capacity-limiting factor for supervision in the private sector. “I think one of the big things will always be cost.” Costs associated with a clinical placement include administrative costs, payments for facilitators (nursing and midwifery) and the potential loss of business hours that may results from having a student on clinical placement. Private health facilities indicated that additional funding could also be used to up-skill their current workforce to take on clinical supervision. “… that would also mean that we could actually target some of our workers to become clinical supervisors.” Business ‘down time’ As private hospitals are privately managed businesses, they often have a period of reduced service or ‘down time’ over the Christmas or Easter period. This is because the surgeons who work in these facilities often take leave over these periods. As a result, the facilities generally have a smaller patient load and have less capacity to take on students, trainees and interns for clinical placements during this time. NSW CSSP Mapping Study 168 “Generally around that December/January period is when private facilities tend to actually have a little bit of a slower time. Surgeons aren’t there so they won’t take as many students at that time.” “They wouldn’t take as many when the hospitals have got down time which is generally over the Easter and the Christmas period … the publics have that down time at times as well when you look at when they can do it. But your private very much so because the surgeons really, if there’s no surgery happening they don’t get any patients and they close the wards.” Student preference As reported in Section 10.3, students may approach private health facilities to undertake a clinical placement. One interview conducted with a community-based private health organisation indicated that some of its facilities are more popular than others for students. Interest from multiple students at the same time limits the capacity of these services to take on placements. “I think it depends where the student wants to go on the placement … if they are all interested in one area, for instance the women and children’s program, then of course we would have to consider very carefully how many students that service could take.” 10.5.4 Factors influencing the capacity of supervisors in the private health sector More than half of survey respondents who identified as providing supervision to students, trainees or interns in the past 12 months indicated that they do not have capacity to provide more supervision. Low supervisor to student ratios was identified as a capacity limiting factor by both current supervisors, and health professionals not currently providing supervision. Current supervisors of students and trainees Of the survey respondents who identified as providing supervision to students, trainees or interns in the past 12 months: • more than half indicated that they do not have capacity to provide more supervision • over one quarter indicate that they do have capacity and are interested in providing supervision (Figure 10.4). Figure 10.4: Capacity of current supervisors in the private health sector (n=22) 3 No capacity Capacity, interested 12 7 NSW CSSP Mapping Study Capacity, not interested 169 Of the survey respondents who identified as providing supervision for students, trainees and interns in the past 12 months: • the major factor reported to influence capacity for all disciplines was low supervisor to student ratios (Table 10.11) • another high-rating factor was the difficulty finding a balance between service delivery and teaching • only 1 respondent identified access to training as a capacity-limiting factor. Table 10.11: Factors affecting capacity for current supervisors of students, trainees and interns the private health sector (n=21)* Factors affecting capacity n Difficulty finding a balance between service delivery and teaching 7 Low staff to patient ratios 6 Low supervisor to student ratios 9 Lack of support for underperforming students 4 Lack of incentives for supervisors 6 Ease of dealing with universities, TAFE or other colleges 5 Access to training 1 Currently involved in clinical supervision of registered staff 7 Feeling confident in supervising others 0 Other 2 *People could nominate more than one factor affecting capacity. Non-supervisors of students, trainees and interns Of the five survey respondents who indicated that they did not provide supervision to students, trainees and interns, four indicated that they had capacity and were interested in undertaking supervision. For those interested in undertaking supervision to students, trainee or interns, low staff to patient ratios were identified as a capacity-limiting factor to providing this supervision. Two respondents indicated that having sufficient time to allocate to supervision would help to increase their capacity. 10.5.5 Interest in a training strategy for supervisors in the private health sector Current supervisors in the private health sector indicated a preference for face-to-face supervisor training, with an emphasis on case study or scenario-based learning. A total of 13 survey respondents who identified as providing supervision to students, trainees or interns in the past 12 months indicated that they would be interested in undertaking a training course specific to their role as supervisors. NSW CSSP Mapping Study 170 Respondents described components of an ‘ideal’ training course. These ideas are listed in Table 10.12. Where an approach was suggested by more than one respondent, this is noted in parentheses. 10.12 Survey respondents’ suggestions for a training strategy to increase capacity for supervisors Theme Suggestions Mode of delivery • Face-to-face (6) • Combination of online and face-to-face • Online and webinars (3) Content • Case studies or role play scenarios (3) • Specific skills for helping underperforming students (3) • Principles of adult learning • Overview from training institutes regarding curriculum and expectations (2) NSW CSSP Mapping Study 171 10.6 FINDINGS FROM THE PROFILE OF SUPERVISORS IN THE PRIVATE HEALTH SECTOR 10.6.1 Areas of commonality between supervisors in the private and public health sectors This profile of supervisors of students and trainees in the private health sector identified many commonalities with supervisors in the public health sector. These commonalities are described below. Supervisors of students and trainees in the private health sector approach supervision in the same manner as supervisors in the public health sector. The approach to supervision of students, trainee and interns does not differ between the public and private health sectors. Interviews indicate that supervisors and health facilities in general, are guided by the expectations of the educational institution, the objectives of the student or trainee’s curriculum, and the requirements of professional registration boards. These guiding elements are common for both the public and private health sector. As identified in the public sector mapping study, supervision is typically provided in a direct manner to students and trainee at the point of patient care by staff employed by the private health facility. Supervisors of students and trainees in the private health sector have similar level of clinical and supervisor experience as supervisors in the public health sector. Interview and survey responses indicate that the required level of skill and experience for supervisors in the private sector does not differ from the requirements of the public health sector. Supervision of students or trainees in the private health sector is typically provided by more experienced/longer serving health professionals in a facility. Interview respondents agreed that recently graduated or registered clinicians are not called on to provide supervision. Provision of supervision to students and trainees is an expected part of a health professional’s role. As identified in the public sector mapping study, the requirement to provide supervision in the private health sector may or may not be included in a health professional’s job description. Despite this, the provision of supervision to students or trainees is typically expected of experienced health professionals. Supervisors of students and trainees in the private and public health sectors identify common skills as core to the provision of supervision. When asked about the core skills required of supervisors, key informants in both the public and private health sectors identified a number of common skills. Generic supervisory skills, including clinical skills and knowledge and interpersonal skills, are core to supervision in both health sectors. There are some additional skills that may be required by supervisors in different contexts. These contexts may include community-based settings or private business settings. During this private sector profile, some additional skills identified as important to a private setting included critical thinking skills, and balancing supervisor and business requirements. It should be acknowledged that these skills are not specific to the private health context. NSW CSSP Mapping Study 172 Supervisors of students and trainees in the private and public health sectors identify common skills, such as remediation of underperforming students, as areas in which they require additional training. When asked about areas in which supervisors may require additional training, key informants and survey respondents in both the public and private health sector identified a number of common skills. Remediation of underperforming students was one area identified by supervisors in both the public and private sectors as requiring additional training. Balancing the requirements of supervision with business/workload is a key area in which supervisors require additional support, in both the private and public setting. Survey respondents in both the public and private health sectors identified that finding a balance between supervision and workload is a main factor influencing their capacity to undertake supervision of students, trainees and interns. This factor may be a particular barrier to supervision in private practices. Key point for consideration These commonalities suggest that any training strategy developed to enhance the capacity of supervisors in the public health sector would be applicable and well-received by supervisors in the private health sector. While contextual differences do influence some of the skills required for supervision, these differences are not as a result of the private/public Implications from this mapping study of both the public and private health sectors are outlined in Chapter 11. 10.6.2 Areas of difference for supervision in the private health sector There are, however, some additional considerations to bear in mind when accessing additional capacity for supervision in the private health sector. Building and maintaining a relationship with a private health facility can be time consuming Private health facilities fall outside the remit of the NSW Ministry of Health, and are therefore not included in public health procedures and programs such as Clinconnect. It can be time consuming for educational institutions to establish and maintain a relationship with facilities “The processes are more time consuming and labour intensive and in most cases, but not in all, but in most cases you’re looking at doing this for a smaller number of students. So quite time consuming.” Educational institutions rely on private health facilities to provide specific clinical placements. As such, taking the time to maintain the relationship is very important. However, private health facilities can generally only offer a smaller number of placements compared with their public counterparts. This results in a greater amount of time being taken by the educational facility to maintain a relationship with the private health facility, for less return on investment. “… in a lot of the private organisations there’s often not that capacity, or there’s a lot more riding on whether or not they have capacity, so then you’ve got more relationship to maintain, but for less, well for the same number of places.” Some private health facilities have affiliations with specific educational institutions It appears common for private health facilities and educational institutions to form affiliations regarding the clinical placement of students, trainees and interns. These affiliations can be longstanding, and are outlined in a memorandum of understanding between the parties. NSW CSSP Mapping Study 173 “We have agreements with <three universities> and then dependent on availability and dates we also take students from <three additional universities>.” “We obviously put our <three universities> students in first. That is the agreement that we’ve got and then we see where we can put other students, fit them in around their dates and so forth.” Affiliations are typically formed at a discipline level between the educational institution and the private health facility. As a result of these affiliations, priority is given to provide clinical placements to students from the affiliated institution. There can be competition for clinical placement spots within private health facilities Whether a private health facility has affiliations or not, there can be competition between educational institutions for placements within a facility. “This is a competitive world. And we’re actually trying to work with <university>. We’ve met and looked at their placements and tried to see if we can work with them and see when they’re sending their students and for different things. But it does come down to being quite competitive.” One interview suggested that educational institutions may use additional funding or payments to a facility to gain additional placements for students, trainees or interns. Key point for consideration These considerations do not impact on the supervisors directly, and as such should not impact on any training strategy developed for supervisors. However, there may be opportunity to review these considerations and develop a strategy to address capacity-limiting factors for the uptake of supervision within the private health sector at a facility level. This additional strategy may address: • ways to effectively manage the relationship between training institutions and private health facilities • methods to streamline the scheduling of supervision opportunities within private health facilities • appropriate expectation of funding for supervision in private health facilities. NSW CSSP Mapping Study 174 11. CONCLUSIONS AND IMPLICATIONS This mapping study set out to develop a profile of supervision of students, trainees and interns across allied health, dentistry, medicine, midwifery and nursing in the NSW public and private health sectors. The findings from this mapping study will be used to inform approaches to increase capacity for supervision of students, trainees and interns across both health sectors. This will involve consideration of the findings from this study and their implications by relevant experts in clinical supervision within the NSW public and private health sectors. The provision of supervision does not differ between the public and private health sectors Findings from separate profiles developed of supervisors in the public and private health sector show that the skills, experience and approach to supervision between these groups is comparable. Key implication Strategies developed to enhance the capacity of supervisors in the public health sector would be applicable and well-received by supervisors in the private health sector. Supervisors were identified across all LHDs in NSW This mapping study identified supervisors of students, trainees and interns in allied health, dentistry, medicine, midwifery and nursing across all LHDs in NSW. The majority of supervisors identified in both the public and private sector were aged in their 30s, 40s and 50s and had multiple years’ experience in their field. The age group of people identified as providing supervision suggests that the student supervision workforce is, in general, unlikely to be at immediate risk from a loss of current supervisors nearing retirement. Supervision of students, trainees and interns, identified through the public sector mapping study, appears to be undertaken most commonly in a hospital or ward based setting. Supervision of students, trainees and interns in the private health sector may be undertaken in a hospital or ward based setting, community or private practice setting. In both sectors, direct supervision is the most common approach taken, suggesting that supervisors work with their students, trainees or interns at the point of patient care, and are available to direct and intervene when required. Key implication Strategies developed to increase capacity for supervision of students, trainees and interns should focus on those providing direct supervision in the workplace. Provision of supervision is context specific Although direct supervision was identified as the most common approach to supervision of students, trainees and interns across all disciplines, the context in which supervision is provided appears to vary. Requirements for supervisors and students can differ in regional and rural placements and in Specialty Health Service settings (such as Justice and Forensic Mental Health). Community or private practice settings may also require additional consideration of business management and profitability prior to providing supervision. NSW CSSP Mapping Study 175 Key implication Consideration of the context in which supervision will be important when determining strategies to increase capacity for supervision. Contextual differences may also limit comparisons of provision of supervision across different disciplines and service settings in NSW. The expectation that ‘everyone provides supervision’ may undervalue the supervisory role The culture of the NSW health workforce, both public and private, is such that provision of supervision to students, trainees and interns is an expected part of a health professional’s role. As such, provision of supervision for junior staff is generally written into a health professional’s job description or an accepted part of the role. In addition, the expectation of supervision is such that specific funding for a supervisory role is generally not provided. This has the potential to undervalue the role of supervisors and results in less focus being given to strategies to up-skill staff in this role. Key implication There is a need to change the culture of supervision such that greater value is placed on the role of supervisors. Other factors are important influencers of capacity for supervision The main factor impacting on capacity for supervision by both current supervisors and noncurrent supervisors in the public and private setting is the difficulty in finding a balance between service delivery and teaching. Key implication Up-skilling supervisors in how to provide supervision in a way that minimises impact on daily practice may be beneficial. There is capacity for more supervision within the public and private health workforce in NSW While many health professionals feel that they are at or beyond capacity with respect to student, trainee and intern supervision, there appears to be some capacity within the public and private health workforce for more supervision. This capacity comes both from some individuals who are currently providing supervision, and individuals who are not currently providing supervision but interested in doing so. In the public health sector, additional capacity for supervision also may be achieved through recognition of interdisciplinary supervision. In the private health sector, additional capacity for supervision may also be achieved through assistance in managing the relationship between educational institutions and private health facilities. In addition, consideration of private sector business down time when scheduling supervision may also be beneficial. Key implication Consideration of strategies to promote the role of supervisor to people not currently acting in this role may be beneficial. Consideration of strategies to address capacity-limiting factors for the uptake of supervision within the private health sector at a facility level may be beneficial. NSW CSSP Mapping Study 176 Perception of the required core skills for supervision differs between those providing supervision and those overseeing the provision of supervision Interview and survey respondents were asked about the core skills required in a supervisor. While both public and private sector survey respondents across all disciplines identified clinical skills and knowledge as the most important core skill in a supervisor, interview respondents from the public sector identified adult learning and teaching principles, communication skills and critical review and reflection skills as the most important core skills. This difference may be explained by the fact that survey respondents were individuals identifying as providing supervision to students, trainees and interns, whereas interview respondents were generally higher-level health service employees involved in the oversight of clinical placements or supervisors. Key implication The greater emphasis placed by survey respondents on clinical skills and knowledge as a core skill for supervisors compared with direct supervisory skills (such as adult learning principles or remediation of underperforming students) suggests that current supervisors may not recognise the need for up-skilling in these areas. There are gaps in required and actual supervisory skill levels Interview participants from the public health sector identified skill gaps for supervisors in areas of adult teaching and learning, critical review and reflection, and understanding the roles and responsibilities of the student and the supervisor. Survey respondents from the private health sector identified gaps for supervisors in remediation of underperforming students. Key implication Feedback suggests a need to up-skill the health workforce in generic supervisory skills, such as adult learning principles and methods of providing supervision and feedback, both at the point of patient care, and in a critically reflective setting. While there is interest in undertaking training in clinical supervision, training was not identified as a major factor affecting capacity to provide supervision The study identified a level of interest among supervisors to participate in training programs to increase capacity to take on supervision, in both the public and private sectors. Survey respondents in the public sector nominated a preference for informal, face-to-face supervision programs. Survey respondents in the private health sector nominated face-to-face and role play scenarios as important in a supervision training program. Despite this interest, access to training was not identified as a major factor impacting on the capacity to undertake supervision. Key implication While training in supervisory skills may be beneficial across the disciplines, other strategies should be considered to improve capacity for supervision. NSW CSSP Mapping Study 177 Approaches to increase capacity for student, trainee and intern supervision should not be considered in isolation of broader issues of clinical supervision Feedback highlighted the fact that supervision of students, trainees and interns is one component of a continuum of supervision that continues beyond the PGY1 year. Key implication Strategies to increase capacity for student, trainee and intern supervision may carry more weight if broadened to incorporate clinical supervision at the broader level. A ‘one size fits all’ training strategy is unlikely to be effective Survey feedback suggests there is interest among current supervisors in undertaking training in supervision, with more interest in informal training such as LHD-based seminars than formal training courses. Survey and interview feedback suggests that training for supervisors of students, trainees and interns should incorporate face-to-face components, such as seminars/workshops. A network of support for supervisors may be useful, to enable supervisors to learn from each other’s experiences. Key implication If developed, a training strategy for supervisors of students, trainees and interns should be context-specific and incorporate face-to-face and networking components. Increased governance and evaluation are likely to be important factors in supervision Interview feedback suggested there appears to be little governance that formalises the skills required for supervisors of students, trainees and interns. There also appears to be little evaluation or monitoring of people in supervisory roles. Key implication Increased governance and evaluation of supervisory roles may help to highlight the importance of supervision, provide greater impetus to up-skill supervisors and provide ongoing feedback about areas for future development. NSW CSSP Mapping Study 178 APPENDIX I: DISCIPLINES INCLUDED IN SCOPE Discipline category Student, trainee or intern Allied health Audiologist Art therapist Counsellor Dietitian Diversional therapist Exercise physiologist Genetic counsellor Music therapist Occupational therapist Orthoptist Orthotist/prosthetist Physiotherapist Play therapist Podiatrist Speech pathologist Social worker Sexual assault worker Welfare officer Chiropractor Optometrist Osteopath Pharmacist Psychologist Medical radiation scientist – diagnostic radiographer Medical radiation scientist – nuclear medicine Medical radiation scientist – radiation therapist Allied health assistants/technicians Dental/oral health Hygienist (oral health) Oral health therapist (oral health) Therapist (oral health) Technician (dental) Dental assistant (dental) Dental student (dental) Medicine Pre-registration (i.e. medical student) Post-graduate year 1 (PGY1) Midwifery Bachelor of Midwifery Grad. Dip. Midwifery Nursing Registered nurse Enrolled nurse Assistant in nursing Other nurse Other (mostly reported with allied health) Aboriginal health Medical laboratory science Paramedicine Sonography HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 179 of 235 APPENDIX II: NSW CSSP ADVISORY COMMITTEE MEMBERS Committee Member Position Directorate Lyn Biviano Chair, Allied Health Allied health Trish Bradd Director of Allied Health and Chair of Allied Health Directors Network Allied health Deborah Burke Nurse Educator, Mental Health Nursing/mental health Richard Cheney Area Manager, Allied Health Services Allied health Dr Jane Conway Conjoint Associate Professor Nursing and midwifery/ university Dr Roslyn Crampton Chair, NSW Prevocational Training Council Medical Amanda Culver R/Education Program Manager TAFE NSW/VET sector Dr Jennifer Hardy Senior Lecturer, Clinical Practice Co-ordinator Nursing and midwifery Margaret Martin Nurse Manager, Leadership and Workplace Capabilities Nursing and midwifery Dr Rebecca Nogajski Staff Specialist - Emergency Physician Medical Anthony (Tony) O'Brien Senior Clinical Lead Research - Associate Professor Clinical Nursing Nursing and midwifery/ university Michelle Pitt Acting Director Rural/VET sector Karen Patterson Head, Practice Development Unit Nursing and midwifery Dr Tony Skapetis Head of Emergency Dentistry Dentistry Megan Smith Allied health Dr William (Bill) Thoo Staff Specialist Geriatric Medicine Medical/VET/RACP Jennifer Wannan Manager, Training Support Unit for Aboriginal Mothers Rural/VET/nursing and midwifery Meg Wemyss Allied Health and Nursing Educator Allied health Michael Hannon Associate Director Statewide Education Policy NSW Ministry of Health Christina Harlamb Senior Policy Officer, Statewide Education Policy NSW Ministry of Health HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 180 of 235 APPENDIX III: ELECTRONIC SURVEY QUESTIONS PREAMBLE The NSW Clinical Supervision Mapping Study: Survey of student, trainee and intern supervision is being conducted as part of the NSW Clinical Supervision Support Project (CSSP) funded by Health Workforce Australia (HWA). The CSSP is a $28 million program funded under the National Partnership Agreement on Hospital and Health Workforce Reform. This survey seeks to inform the development of a profile of student, trainee and intern supervisors across allied health, dental, medicine, midwifery and nursing in the NSW public health service. The information captured through this survey will be used to develop a strategy for training in the clinical workplace that will aim to increase patient safety and quality of care through increased supervision support and capacity. This survey is being disseminated across the education and training continuum, inclusive of the full range of professions – allied health, dental, medicine, midwifery and nursing. It is acknowledged that, across this continuum, the definition of supervisor and supervision in a clinical context vary. For example, in nursing and midwifery, the term supervisor may refer to the role of facilitator and/or preceptor. For the purposes of this survey: • Students, trainees and interns refer to those individuals undertaking education and training in a clinical placement within the health sector. The term is inclusive of: students currently undertaking study through a university or VET college; AND students who have graduated, but are required to complete a set amount of work experience (years, hours) in order to attain registration; OR students who have graduated and are provisionally registered (e.g. medical graduates in their PGY1 year, who are provisionally registered). • Supervision of students, trainees and interns refers to the oversight of professional procedures and/or processes performed in the clinical workplace. Supervision is provided for the purpose of guiding, providing feedback on, and assessing the personal, professional and educational development of students, trainees and interns. • A supervisor of students, trainees or interns is an appropriately qualified and recognised professional, who guides student, trainee or intern education and training during clinical placements. HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 181 of 235 INTRODUCTORY QUESTION Survey question Response option/type Notes 1. In the past 12 months, have you provided supervision for any of the following groups as part of your role? University, VET or private college students Trainees Interns YES/NO If yes, respondents continue on path A. If no, respondents continue on path B. PATH A: STUDENT, TRAINEE AND INTERN SUPERVISORS The following questions relate to the supervision you provide to the group(s) you identified in Question 1 Survey question Response options/-type Setting scope 2. Is this provision of student, trainee or intern supervision a formally recognised part of your role? YES/NO/UNSURE 3. Which of the following best describes how you provide student, trainee or intern supervision? Select from options: Only person supervising one student/trainee/intern Only person supervising more than one student/trainee/intern Part of a team sharing supervision of student/trainee/intern 4. Which of the following best describes your discipline? Select from drop down list of top line disciplines as defined in scope 5. Which of the following best describes the settings/services in which you provide student, trainee or intern supervision? Select from drop down list of settings: (option to choose more than one) Aged care Mental health Primary health care Community-based care Rural and remote care Emergency Hospital ward-based care Other, please specify 6. When providing student, trainee or intern supervision, what discipline do you primarily supervise? Select from drop down list of top line disciplines as defined in scope HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 182 of 235 Survey question Response options/-type 7. Which of the following best describes the students, trainees or interns to whom you provide supervision? Select from drop down list of student types within nominated discipline 8. Which of the following best describes your role as a student, trainee or intern supervisor? (tick all that apply) Tick options (can select more than one) based on types of supervision identified in HWA framework. e.g. Direct supervision, present, observing students, working with and directing students, trainees or interns Indirect supervision, easily contactable by students, trainees or interns but not directly observing Providing education support, assessment and feedback Providing guidance, pastoral care or mentoring support 9. Approximately how many years (full-time equivalent) experience do you have in providing supervision for students, trainees or interns? Enter number 10. Over the past 12 months, for the weeks in which you provided supervision to students, trainees or interns, on average how many hours per week did you spend doing so? Select from a list of ranges: <1 – 5 hours 5 – 10 hours 10 – 15 hours 15 – 20 hours 20 – 25 hours 25 – 30 hours 30 or more hours 11. Please list the approximate number of students, trainees or interns under your supervision in the past 12 months and the typical duration of these placements. Matrix containing the following clinical placement durations: • Short-term (1–4 days) • Medium-term (1 week – 1 month) • Long-term (1 month – 6 months) • Extended long-term (6 months – 12 months) • Full-time staff member (12 months) Respondents will be able to enter a number indicating the number of students in supervision for each duration. HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 183 of 235 Survey question Response options/type 12. Which of the following best describes your capacity to undertake student, trainee or intern supervision? Select from the following: • I am currently at capacity and cannot take on any further supervision • I have the capacity to take on some more supervision • My supervision skills are underutilised, I am able to take on much more supervision • Other, please specify 13. Which of the following factors influence your capacity to take on additional student, trainee or intern supervision? Select from a list (option to choose more than one) 14. What would help improve your capacity to take on additional student, trainee or intern supervision? Free text 15. What proportion of your role is funded specifically to provide student, trainee or intern supervision? Select from a list of ranges (e.g. None, 1–25%, 25–50%, 50–75%, 75–99%, fully funded, unsure) 16. Rank the importance of the following core skills for student, trainee or intern supervisors from 1–7, with 1 representing what you feel is the most important skill and 7 representing the least important skill in supervision. List of core skills for supervisors. Respondents enter 1–7 beside these options. e.g. Clinical skills and knowledge Adult teaching and learning skills Ability to give and receive feedback Appraisal and assessment Self-evaluation and reflection Remediation of poorly performing students Interpersonal skills Other (please specify) • • • • • • • • • • Finding a balance between service delivery and teaching Dealing with underperforming students Staff to patient ratios Supervisor to student ratios Student assessment tools Incentives for supervisors Ease of dealings with universities, TAFE or other colleges Access to training Feeling confident in supervising others Other, please specify HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 184 of 235 Survey question Response options/type 17. Have you completed any formal training courses specific to your role as a student, trainee or intern supervisor (tick all that apply)? 17a. If so, how was this course delivered? Select from drop down list: No formal training completed Certificate IV in Workplace Training and Assessment Graduate certificate Graduate diploma Master’s degree Doctorate For the course selected, select from drop down list: Face-to-face Distance education Online modules Other, please specify 18. Have you completed any other training specific to your role as a student, trainee or intern supervisor (tick all that apply)? 18a. If so, how was this training provided? Select from list (option to choose more than one): No training completed LHD-run seminar/workshop (1–3 days) LHD-run course External seminar/workshop (1–3 days) University-delivered program Other – please specify For the course selected, select from drop down list: Face-to-face Distance education Online modules Other, please specify HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 185 of 235 Survey question Response options/type 19. Would you be interested in completing any of the following formal training courses specific to your role as a student, trainee or intern supervisor (tick all that apply)? Select from drop down list: No current interest in training Certificate IV in Workplace Training and Assessment Graduate certificate Graduate diploma Master’s degree Doctorate 20. Would you be interested in attending any other training specific to your role as a student, trainee or intern supervisor (tick all that apply)? Select from list (option to choose more than one): LHD-run seminar/workshop LHD-run course External seminar/workshop University-delivered program Other – please specify 21. What is your preference for the mode of training to support your role as student, trainee or intern supervisor? Select from drop down list: Attending formal training course Seminar/workshop Paper-based distance education Online module On-the-job training Other, please specify 22. Which of the following best describe barriers you face in accessing additional training? Select from a list (option to choose more than one) Time Cost Location of training programs Limited awareness of training programs Other (please specify) 23. Do you provide supervision for students, trainees or interns from disciplines other than the primary discipline you have indicated here? YES/NO/UNSURE 23a. If yes, please list the other discipline/s for which you provide supervision. Free text HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 186 of 235 Survey question Response options/type 23b. Which of the following best describes this supervision of other disciplines? Select from drop down list: Formal workplace supervision Informal ‘on-the-job’ supervision Other, please specify PATH B: NOT CURRENTLY A STUDENT, TRAINEE OR INTERN SUPERVISOR Survey question Response options/type Setting scope 2. In the past, have you ever been involved in the supervision of students, trainees or interns? YES/NO/UNSURE 3. Which of the following best describes your discipline? List of top line disciplines as defined in scope 1. Which of the following best describes your workplace setting/service? Select from drop down list of settings: Aged care Mental health Primary health care Community-based care Rural and remote care Hospital ward-based care Emergency Other, please specify 5. Which of the following best describes your capacity to provide student, trainee or intern supervision? Select from the following: I do not have capacity to provide supervision I have capacity to provide supervision and I am interested in doing so I have capacity to provide supervision, but I am not interested in doing so Unsure 6. If you are interested in providing student, trainee or intern supervision but do not currently do so, what are the reasons for this? Select from a list (option to choose more than one) List HWA factors • • • • • • Difficulty finding a balance between service delivery and teaching Low staff to patient ratios Low supervisor to student ratios Lack support for underperforming students Lack of consistent assessment tools Lack of incentives for supervisors HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 187 of 235 Survey question Response options/type • • • • • 7. What would help improve your capacity to take on supervision? Dealings with universities, TAFE or other colleges Access to training Currently involved in clinical supervision of registered staff Not feeling confident in supervising others Other (please specify) Open ended Training for clinical supervisors 8. Rank the importance of the following core skills for student, trainee or intern supervisors from 1–7, with 1 representing what you feel is the most important skill and 7 representing the least important skill in clinical supervision. List of core skills for clinical supervisors. Respondents enter 1–7 beside these options. e.g. Clinical skills and knowledge Adult teaching and learning skills Ability to give and receive feedback Appraisal and assessment Self-evaluation and reflection Remediation of poorly performing students Interpersonal skills Other (please specify) 9. Have you completed any formal training that would allow you to provide student, trainee or intern supervision? (tick all that apply) 9a. If so, how was this course delivered? No formal training completed Certificate IV in Workplace Training and Assessment Graduate certificate Graduate diploma Master’s degree Doctorate For the course selected, select from drop down list: Face-to-face Distance education Online modules Other, please specify HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 188 of 235 Survey question Response options/type 10. Have you completed any other training that would allow you to provide student, trainee or intern supervision? (tick all that apply) 10a. If so, how was this training provided? Select from list (option to choose more than one): LHD-run seminar/workshop (1–3 days) LHD-run course External seminar/workshop (1–3 days) University-delivered program Other – please specify For the course selected, select from drop down list: Face-to-face Distance education Online modules Other, please specify BOTH PATH A AND B Profile demographic data What is your age? Select from age ranges: Less than 20 years 20–29 years 30–39 years 40–49 years 50–59 years 60 years or older What is your gender? Male or Female Which of the following Local Health Districts do you work in? Drop down list of 15 options plus ‘University’ and ‘TAFE or VET College’ Which, if any, of the following Specialist Health Networks do you work in? Drop down list of the 3 options plus ‘none’ How many years (full-time equivalent) experience do you have working as a clinician? Enter number Experience How many hours per week do you work? Select from a list of ranges: Capacity HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 189 of 235 Profile demographic data Position Open-ended Do you work in a private health setting/service? YES/NO HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 190 of 235 APPENDIX IV: SURVEY INVITATION EMAIL TEXT Clinical Supervision Support Program: Survey of student, trainee and intern supervision Dear XXXXX, Health Education and Training Institute (HETI) is undertaking a survey of student, trainee and intern supervision across the NSW public health system. The survey is part of the NSW Clinical Supervision Support Project (CSSP) funded by Health Workforce Australia (HWA). The survey will be used to develop a profile of student, trainee and intern supervisors across allied health, dental, medicine, midwifery and nursing in the NSW public health service across the education and training continuum. Information captured through this survey will be used to develop a strategy for training in the clinical workplace that will aim to increase patient safety and quality of care through increased supervision support and capacity. You have been identified as a key contact within your Local Health District to assist in disseminating the survey. HETI would appreciate your help to: complete the survey via the following link https://www.surveymonkey.com/s/NSWCSSPsurvey forward the survey to all colleagues within your network (regardless of whether they provide supervision in the workplace to students, trainees and interns). If you have any questions about this request, please do not hesitate to contact Katie Baird, Program Coordinator – NSW Clinical Supervision Support Project, on kbaird@ceti.nsw.gov.au. We thank you for your help with this important project. Yours sincerely, <Salutation> HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 191 of 235 APPENDIX V: GEOGRAPHIC CATEGORISATION OF LHDS Metropolitan NSW • Central Coast • Illawarra Shoalhaven • Nepean Blue Mountains • Northern Sydney • South Eastern Sydney • South Western Sydney • Sydney • Western Sydney Rural and Regional NSW • Far West • Hunter New England • Mid North Coast • Murrumbidgee • Northern NSW • Southern NSW • Western NSW Source: http://www.health.nsw.gov.au/services/lhn/index.asp accessed 20/04/12 HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 192 of 235 APPENDIX VI: INTERVIEW PARTICIPANTS A total of 22 participants took part in 21 interviews. Each of the core discipline areas, LHDs and training institute types were represented by the mix of interview participants. Many interview participants were representative of more than one locations or contexts. The spread of interview participants is outlined in the tables below. Interview participants by discipline and context Discipline Context Primary care Mental health Aboriginal health Allied health 1 2 1 Dentistry 1 Medicine 1 Midwifery 1 Nursing 2 Administration 1 Emergency medicine Total Paramedicine Other 4 1 1 1 2 5 1 3 3 8 1 Other Total General practice 2 7 5 1 1 2 2 1 5 22 Interview participants by institution type and discipline Discipline Location Metropolitan LHD Rural/ regional LHD Allied health 1 2 Dentistry 1 Medicine 2 Midwifery 1 Nursing 3 Administration Total University TAFE 4 1 1 1 1 1 2 1 1 1 6 8 1 1 8 5 1 Other Total Other 2 HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed 2 2 2 4 22 Page 193 of 235 APPENDIX VII: INTERVIEW SCHEDULE Introduction Health Education and Training Institute (HETI) has been funded by Health Workforce Australia (HWA) to undertake a mapping study of the current clinical supervision standards in NSW across medicine, allied health, nursing, midwifery, and dental. The findings of this study will be used to develop and implement a NSW-wide training strategy for clinical supervision. The mapping study is being undertaken on behalf of HETI by ZEST Health Strategies, a healthcare communications consultancy. The team is led by Dr Alison Evans (alison.evans@zest.com.au or mobile 0422 281 671). Mapping study content The mapping study has three components: • electronic survey of supervisors of students, trainees and interns in the clinical workplace throughout NSW • telephone interviews with key stakeholders • review of relevant documentation. Your involvement You have been identified as a key stakeholder with respect to supervision of students, trainees and interns in a clinical workplace in NSW. Key interview questions are outlined overleaf. We acknowledge that it may not be possible for you to answer all of these questions. A member of the project team will contact you to make a time to conduct the telephone interview. We anticipate this will require around 30 minutes and may require some follow-up correspondence via email. With your permission, interviews will be recorded and transcribed for analysis. Interview findings will be reported collectively and your name will not be attached to the transcription or reporting of any findings. HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 194 of 235 Local Health District-specific interviews 1. Introduction I understand that you are a <insert profession> working at <insert hospital/clinic> within the <insert LHD>. For the purposes of this survey, I ask that you answer the following questions as an employee of your Local Health District. If you would like to answer any questions from the perspective of a <insert discipline>, you are welcome to do so. However, I would appreciate if you could let me know when this is the case. 1a. Within the <insert LHD> Local Health District, for what disciplines are you able to provide information on student, trainee or intern supervision? 1b.Within this discipline/these disciplines, do you work in any specialty areas? For example, mental health or Aboriginal health. 2. Please can you provide an overview of how the supervision of students, trainees and interns works in your LHD? 2a. How many students are generally supervised by one supervisor? 2b. Does the supervisor work alone with the student/s, or do the supervisors work as part of a team? 2c. What is the general duration of a student’s clinical placement? (e.g. weeks, months, full-time) 2d. Is the supervision a recognised part of the supervisors role? (i.e. in job description) • 3. Does your LHD keep records or a database of student, trainee and intern supervisors? 3a. If yes, what sort of information and how easily is it accessed? (number, positions, experience and training?) 4. Are you aware of policies or guidelines within your LHD that apply to student, trainee or intern supervision? If yes, please provide details. 4a. Is the supervision of students, trainees or interns evaluated and/or monitored in any way? If yes, please provide details. 5. What level of experience and skill do supervisors generally require in order to supervise students, trainees or interns in the workplace? 5a. Is supervision included in your employment contract or code of professional conduct/code of practice? 5b. Are supervisors required to meet any accreditation standards? How are these assessed? 5c. Are supervisors required to complete any training programs related to their role as student, trainee or intern supervisors? 5d. If so, does your LHD provide funding for this training? 6. In your opinion, what are the skills that student, trainee or intern supervisors require but are generally lacking? 6a. What are the barriers faced by your LHD in accessing or providing training to up-skill supervisors? 6b. What are the barriers faced by the supervisors in accessing this training? 7. How common is interdisciplinary supervision in your LHD? Prompts: • Can you provide an example of how this happens? • Is this supervision recognised by the students’ professional body? 8. What training does your LHD offer to clinical supervisors? 9. What would you most like to see delivered by the training program for student, trainee and intern supervisors? HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 195 of 235 10. Do you have any other comments about how supervision for students/trainees/interns is planned or organised and how this fits with broader aspects of clinical supervision that we have not discussed? 11. Is there any information, resources or website that you can provide me or direct me towards that you feel would assist in this mapping study? Prompt: • Please can you email me a copy of the type of information contained in the database/list we discussed earlier? Discipline-specific interviews 1. I understand that you are a <insert profession> working at <insert hospital/clinic>. For the purposes of this survey, I ask that you answer the following questions from the perspective of a <insert profession>. If you would like to answer any questions from the perspective of your institution of local health district, you are welcome to do so. However, I would appreciate if you could let me know when this is the case. 1a. As a <insert profession>, do you work in any specialty areas? For example, mental health or Aboriginal health. 2. Please can you provide an overview of how the supervision of students/trainees/interns works in your discipline? 2a. How many students are generally supervised by one supervisor? 2b. Does the supervisor work alone with the student/s, or is the supervisor part of a team? 2c. What is the general duration of a student’s clinical placement? (e.g. weeks, months, full-time) 2d. Is student, trainee or intern supervision a recognised part of the supervisors role? 3. Does your discipline keep records/database of student, trainee or intern supervisors in your workplace? 3a. If yes, what sort of information and how easily is it accessed? (number, positions, experience and training?) 3b. Is the supervision of students, trainees or interns usually evaluated and/or monitored? 4. Are you aware of policies that your professional accreditation body applies to student, trainee or intern supervision? If yes, please provide details. 4a. What are the accreditation requirements for supervisors? How are these assessed? 4b. Is supervision included in your employment contract or code of professional conduct/code of practice? 5. What level of experience and skills do supervisors generally require in order to supervise students, trainees or interns from your discipline in the workplace? 5a. Are supervisors required to complete any training programs related to their role as student, trainee or intern supervisors? 6. In your opinion, what are the skills that student, trainee or intern supervisors require but are generally lacking? • 6a. What are the barriers faced by the supervisors in accessing training to up-skill? 7. How common is interdisciplinary supervision in your discipline? Prompt: • Can you provide an example of how this happens? 8. What would you most like to see delivered by the training program for student, trainee and intern supervisors? 9. Do you have any other comments about how supervision for students/trainees/interns is planned or organised and how this fits with broader aspects of clinical supervision that we have not discussed? HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 196 of 235 10. Is there any information, resources or website that you can provide me or direct me towards that you feel would assist in this mapping study? Prompt • Please can you email me a copy of the type of information contained in the database/list we discussed earlier? Training institution-specific interviews 1. I understand that you are a <insert profession> working at <institution> training <insert student discipline/s>. For the purposes of this survey, I ask that you answer the following questions as a representative of your educational institution. If you would like to answer any questions from the perspective of a <insert discipline>, you are welcome to do so. However, I would appreciate if you could let us know when this is the case. 1a. In your role at <insert educational institution>, for what disciplines are you able to provide information on student, trainee or intern supervision? 1b. Within this discipline/these disciplines, do you work in any specialty areas? For example, mental health or Aboriginal health. 2. Please can you provide an overview of how the supervision of your students, trainees or interns works during a clinical placement? 2a. How many students are generally supervised by one supervisor? 2b. Does the supervisor work alone with the student/s, or is the supervisor part of a team? 2c. What is the general duration of a student’s clinical placement? (e.g. weeks, months, full-time) 3. Does your institution keep records/database of student, trainee or intern supervisors at clinical placement locations? 3a. If yes, what sort of information and how easily is it accessed? 4. Does your institution provide/fund supervisors at sites of clinical placements? If yes, please provide details. 5. What level of experience and skills does you institution generally require in the supervisors of your students/trainees/interns on clinical placement? 5a. What are the accreditation requirements for supervisors? How does you institution assess these? 5b. What are the areas of skill that a generally lacking in supervisors of your students/trainees/inters? 5c. Are supervisors required to complete any training programs related to their role as student, trainee or intern supervisors? If so, are these training programs provided by your institution? 5d. Is the level of supervision/skill of the supervisor evaluated and/or monitored by your institution? 6. Does your institution recognise supervision provided by supervisors from disciplines other than that for which the student, trainee or intern is studying? (This is called interdisciplinary supervision). Prompts: • Can you provide an example when this may happen? 7. What would you most like to see delivered by the training program for student, trainee and intern supervisors? 8. Do you have any other comments about how supervision for students/trainees/interns is planned or organised and how this fits with broader aspects of clinical supervision that we have not discussed? 9. Is there any information, resources or website that you can provide me or direct me towards that you feel would assist in this mapping study? HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 197 of 235 APPENDIX VIII: REVIEW OF EXISTING SUPERVISION TRAINING PROGRAMS Table 1: NSW-based clinical supervision courses and training programs identified through background research Name of program Discipline(s) Training institution and duration Notes Further information Aims to equip those who have educational responsibilities in the health professions, with knowledge, skills and attitudes relevant to undergraduate, postgraduate and continuing education. http://sydney.edu.au/education_socia l_work/future_students/postgraduate/ med/health_professional_education.s html Designed to develop and support the careers of trained teachers who are teaching professionals, educational administrators, researchers and policymakers. http://sydney.edu.au/courses/Gra duate-Diploma-in-EducationalStudies-Health-ProfessionalEducation Only available part-time over 1 or 2 years. http://sydney.edu.au/courses/Gradua te-Certificate-in-Educational-StudiesHealth-Professional-Education University programs Master of Education (Health Professional Education) All University of Sydney, 1 year FTE Graduate Diploma in educational studies (Health Professional Education) All University of Sydney, 1 year FTE Graduate Certificate in educational studies (Health Professional Education) All University of Sydney, 0.5 FTE Graduate Certificate in Clinical Education All Charles Sturt University, 1 year (distance education) All University of New England, 1 trimester FTE Graduate Certificate in Clinical Education and Teaching HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed http://www.csu.edu.au/courses/postg raduate/clinical_education/ This course provides students with the opportunity to develop and enhance their clinical education skills and knowledge at a postgraduate level. http://www.une.edu.au/courses/2012/ courses/GCCET Page 198 of 235 Postgraduate Certificate in Nursing Education Nursing Charles Sturt University, 1 year (distance education) http://www.csu.edu.au/courses/postg raduate/nursing_education/ Area Orientation to Mental Health Services Mental Health Nursing University of Technology Sydney 1 day training course Training Education and Development Activities for Mental Health Nurses http://www.nmh.uts.edu.au/resear ch/units/mentalhealth/training.html Clinical Supervision Mental Health Nursing University of Technology Sydney 2 day training course Training Education and Development Activities for Mental Health Nurses http://www.nmh.uts.edu.au/resear ch/units/mentalhealth/training.html Preceptorship Mental Health Nursing University of Technology Sydney 1 day training workshop Training Education and Development Activities for Mental Health Nurses http://www.nmh.uts.edu.au/resear ch/units/mentalhealth/training.html TAFE NSW This course is for people who wish to develop the skills to be able to train and assess in the Australian vocational education and training (VET) sector. TAFE and other VET college programs Certificate IV in Training and Assessment All Part of the TAE10 Training and Education Training Package HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed https://www.tafensw.edu.au/howe x/servlet/Course?pInternetFlag=Y &Command=GetCourse&Course No=18827 Page 199 of 235 Diploma of Vocational Education and Training All TAFE NSW This qualification specifies competencies required to practice as experienced practitioners delivering training and assessment services usually within Registered Training Organisations (RTOs) within the vocational education and training (VET) sector. https://www.tafensw.edu.au/howe x/servlet/Course?Command=Get Course&CourseNo=10445 Part of the TAE10 Training and Education Training Package Vocational Graduate Diploma in Management (Learning) All TAFE NSW This course is for people who work in the field of organisational learning and capability development and who are responsible for initiating, designing and executing major learning and development functions within their organisation. https://www.tafensw.edu.au/howe x/servlet/Course?pInternetFlag=Y &Command=GetCourse&Course No=18833 Part of the TAE10 Training and Education Training Package Vocational Graduate Certificate in Management (Learning) All TAFE NSW This course is for people who work as managers and leaders in organisations where learning is used to build workforce capability. Part of the TAE10 Training and Education Training Package Clinical Educator Training Program Nursing https://www.tafensw.edu.au/howe x/servlet/Course?pInternetFlag=Y &Command=GetCourse&Course No=18830 Box Hill Institute of TAFE, 6 hours HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 200 of 235 Graduate certificate in clinical supervision Psychology Australian Institute for Relationship Studies (AIRS), 1 year FTE The Australian Clinical Educator Preparation Program All Developed by MacphersonScienctific This is a specialist course designed for professional practitioners who wish to further develop their skills and knowledge in clinical leadership, mentoring and supervision. 6 online modules to prepare professionals to undertake clinical education http://www.nsw.relationships.com.au/ en/courses/airs/he/gccs.aspx http://www.clinicaleducation.info/ LHD/Facility based programs Clinical Supervision All Mental Health Disciplines Diversity Health Comorbidity Service Transcultural Mental Health Centre Teaching on the Run All – practice started in medicine TellCentre Teach Educate Learn Lead (Perth based) HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed The program offers free clinical supervision by senior clinicians with a range of expertise and experience in transcultural mental health assessment and treatment. The program provides an opportunity for practitioners to reflect on skills and knowledge application and professional identity, whilst promoting models of best practice that reflect the current issues and needs of our culturally diverse communities. Supervision sessions are held monthly in closed groups. Designed to enable participants to build up confidence in applying the principles of teaching adults in the everyday work situation. http://www.dhi.health.nsw.gov.au/Tra nscultural-Mental-HealthCentre/Information-for-HealthProfessionals/WorkforceDevelopment/ClinicalSupervision/ClinicalSupervision/default.aspx http://www.tellcentre.org/compone nt/content/article/902/78-teachingon-the-run.html Page 201 of 235 Table 2: National clinical supervision courses and training programs identified through background research Name of program Discipline(s) Training institution and duration Notes Further information University programs Master of Health Professional Education All University of Western Australia, 1.5 year FTE Masters of Clinical Education All Flinders University, 1.5 years FTE Masters in Health Education – Professional Education All Monash University, 1.5 years FTE Master of Health Professional Education All Curtin Queensland University, 2 years FTE Graduate Certificate in Health Professional Education All Monash University, 1 year p/t Graduate Certificate in Health Professional Education All Griffith University, 0.5 year FTE HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Designed to suit a range of health professionals who seek to develop their knowledge and skills in health professional education Designed to provide health professionals with the advanced knowledge and skills required to deliver clinical education in health service settings. http://courses.handbooks.uwa.edu.au/course s/c9/90570 http://www.flinders.edu.au/courses/postgrad/ ce/ http://www.med.monash.edu.au/cmhse/cours es/master/index.html Provides a multidisciplinary program of study for health care professionals involved in teaching. The principal aim of the program is to respond to the growing demands for clinical educators and meet the ongoing professional development needs of clinicians. http://www.cqu.edu.au/study/what-can-istudy/health-and-medicalsciences/postgraduate-programs/master-ofhealth-professional-education http://www.med.monash.edu.au/cmhse/cours es/grad/ The program provides clinicians and educators with the essential skills required to facilitate effective learning in clinical, field or professional practice settings in the health disciplines http://www148.griffith.edu.au/programscours es/Program/OverviewAndFees?programCod e=3221&StudentTypeFilterOption=All Page 202 of 235 Name of program Graduate Certificate in Health Professional Education Advancing Clinical Education, Level 1 Discipline(s) All All Training institution and duration University of Western Australia, 0.5 year FTE Notes The course explores teaching and learning, assessment, research methods in health professional education La Trobe University,Deakin University, Monash University, 3 days Further information http://www.meddent.uwa.edu.au/courses/pos tgraduate/coursework/gradcert-health-profed http://www.advancingclinicaleducation.com.a u/ Advancing Clinical Education, Level 2 All La Trobe University, Deakin University, Monash University, 3 days Clinical Supervision, Level 1 All Swineburne University, 1.5/wk for 1 semester http://courses.swinburne.edu.au/subjects/Cli nical-Supervision-1HAW422/local#assessment All Victoria University, 1 year FTE http://tls.vu.edu.au/portal/site/qualifications/di p_ve.aspx All Swineburne University, 12–18 months part time All La Trobe University, 1 year f/t Diploma of Vocational Education and Training Practice Diploma of Vocational Education and Training Practice Graduate Diploma in Vocational Education and Training Graduate Diploma/Certificate in Clinical Education All Flinders University, 6 months to 1 year FTE HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed http://www.advancingclinicaleducation.com.a u/ http://courses.swinburne.edu.au/courses/Dipl oma-of-Vocational-Education-TrainingPractice-Y21697VIC/local http://www.latrobe.edu.au/coursefinder/local/ 2009/Gra duate-Diploma-in-VocationalEducation-and- Training.4454.html Designed to provide health professionals with the advanced knowledge and skills required to deliver clinical education in health service settings. http://www.flinders.edu.au/courses/postgrad/ ce/ Page 203 of 235 Name of program Discipline(s) Training institution and duration Graduate Certificate in Health Sciences (Clinical Education) All University of Queensland, 0.5 years FTE Graduate Certificate of Clinical Education All Bond University, 1 year part time Facilitation of Learning, Learning Module All The Australian Clinical Educator Preparation Program School of Human Communication Sciences Clinical Education Workshop Series All All Notes Further information http://www.uq.edu.au/education/index.html?p age=25701&pid=7720 This program is currently under review. http://www.bond.edu.au/degrees-andcourses/postgraduate-degrees/list/graduatecertificate-of-clinical-education/index.htm Deakin University, 12 weeks http://www.deakin.edu.au/hmnbs/pdu/module s/brochu res/facilitation-of-learning.pdf Charles Sturt, La Trobe and Monash Universities with the Universities of Tasmania and Sydney, 20 hours over 12 weeks http://www.clinicaleducation.info/index.aspx Monash University, 17 workshops x 3 hours each Master/Doctor of Clinical Physiotherapy, 2 elective subjects Physiotherapy University of Melbourne, 1 semester for each subject Fieldwork Supervision Workshop Occupational Therapy Monash University, 1 day Precentorship Training Nursing Monash University, 1 day Clinical Education Physiotherapy, but applicable University of HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed http://www.med.monash.edu.au/cmhse/cours es/educat or-workshops/index.html Rob LoPresti, Clinical Education Coordinator, University of Melbourne. robertgl@unimelb.edu.au Rob LoPresti, Clinical Education Coordinator, University of Melbourne Page 204 of 235 Name of program Discipline(s) Training institution and duration Workshops to other disciplines on request Skills for Fieldwork Supervision Occupational Therapy Multidisciplinary Supervision Workshop Allied Health Clinical Teacher Orientation Workshop Nursing La Trobe University, 1 day Field educator seminars Social Work Deakin University, 1 day Melbourne,1–3 hours Notes Further information robertgl@unimelb.edu.au La Trobe University, 1 day La Trobe University, half a day TAFE and other VET college programs Diploma of Vocational Education and Training Practice All TAFE Victoria, 1 year FTE http://ballarat.edu.au/coursefinder/display.ph p?ID=640 Diploma of Vocational Education and Training Practice All Government Training Victoria http://training.gov.au/Training/Details/21697V IC The Delta Centre, 1 day http://www.thedeltacentre.com.au/html/s02_a rticle/article_view.asp?id=156&nav_cat_id=2 02&nav_top_id=88 The Delta Centre, 1 day http://www.thedeltacentre.com.au/html/s02_a rticle/article_view.asp?art_id=132&nav_cat_i d=185&nav_top_id=88 Advanced Supervision Skills Workshop Professional Supervision Workshop All All HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 205 of 235 Name of program Clinical Supervision Training Discipline(s) Psychology Training institution and duration The Bouverie Centre, La Trobe University. 6 day course. Notes This is a six-day training course, comprising a mixture of theory and practice in supervision. It covers a number of topics, including the history of supervision, supervision models, contracting, feedback, legal issues and ethics, diversity, and action methods, amongst others. Further information http://www.bouverie.org.au/content/clinicalsupervision-training LHD/Facility based programs Teaching on the Run TellCentre Teach Educate Learn Lead (Perth based) HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Designed to enable participants to build up confidence in applying the principles of teaching adults in the everyday work situation. http://www.tellcentre.org/component/cont ent/article/902/78-teaching-on-therun.html Page 206 of 235 Table 3: Clinical supervision courses and training programs identified by survey and interview respondents* Allied health • • • • University-run programs • • • • • • • • • TAFE or other VET run programs Professional college programs LHD/Facility based programs Bachelor of Education Macquarie University workshop Masters in Pastoral Supervision University consortium of speech pathology programmes in NSW - clinical education workshops University of Newcastle – Occupational therapy University of Newcastle – Student Practice Evaluation Form University of Newcastle short course University of Newcastle – Department of Rural Health training University of QLD – Professional Leadership and Supervision in Social Work course University of QLD – Supervision workshop University of NSW Supervisors Seminar Masters in Health Management University of Sydney, Faculty of Health Sciences – Education and Workshops for External Supervisors • Australian Association of Social Workers (AASW) training for supervisors • • Dietitians Association of Australia short course Occupational Therapy Australia 'Foundations of Professional Supervision' course Pharmaceutical Society of Australia - Preceptor training Psychology Board of Australia accredited supervision workshops (requirement to become supervisor) • • • • • • Illawarra Shoalhaven 'Essential Skills for Managers' course Nepean Blue Mountains LHD - internal courses 'Assessment and appraisal of Learners' NSCCAHS 'Learning and Development' course Nursing Research Unit Prince of Wales Hospital 'leadership and transformational facilitation' workshops • Statewide Supervisor training in Qld for mental health supervisors (2 day) Professional college programs • • • • • • • ANZCA teacher training session Australasian Chapter of Addiction Medicine training Australasian College for Emergency Medicine College of Intensive Care Medicine training of supervisors RACP 'supervisor learning' workshops & activities RACS Surgical Teachers Education Program RANZCP supervisor training LHD/Facility based programs • • Illawarra Shoalhaven supervisors program Teaching on the Run Other Medicine HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 207 of 235 • Emergency Management for Severe Trauma Instructors course University-run programs • Bachelor of Training and Development (University of New England) Professional college programs • RACP seminars • • • Clinical leadership program Northern Sydney Area workshops in 'assessment, leadership and education' Western Sydney hospital based training • UK Teaching and Assessing in Clinical Practice • • • Masters Advanced Clinical Studies Masters of Education Southern Cross University course • • Advance Diploma Counselling Certificate IV Frontline Management • College of Nursing program • • • Hunter New England program Justice Health training program SSWAHS course • • • Family Planning NSW clinical supervisor training NSW Ministry of Health - clinical supervision short course Clinical Excellence Commission leadership program Other Midwifery LHD/Facility based programs Other Nursing University-run programs TAFE or other VET run programs Professional college programs LHD/Facility based programs Other *No specific training courses were mentioned for dentistry HETI NSW Clinical Supervision Support Project – Report DRAFT 2_BS reviewed Page 208 of 235 APPENDIX XI: POLICIES AND ACCREDITATION OF SUPERVISORS The document search strategy identified very few accreditation standards and policies that outline detailed qualifications and requirements a supervisor must meet in order to be a student supervisor or details of the supervisory role. Existing policies have a greater emphasis on student requirements (e.g. a student must receive x hours supervision) and/or clinical supervision of existing staff and post-graduate/registration students. Table 1 outlines all identified documents and websites that include some reference to student supervision, requirements to become a student supervisor and/or requirements of the supervisory role. Table 1: Identified resources including some reference to requirements for and of supervisors of students Discipline Title Organisation State or National Link Date Category Description Supervision recipients Requirements to be a student supervisor All staff Recruitment and Selection of Staff of the NSW Health Service PD2011_032 NSW Health NSW http://www.health. nsw.gov.au/policie s/pd/2011/pdf/PD 2011_032.pdf 2011 Policy directive Staff recruitment process to ensure organisation can provide necessary supervision required of registration status staff/ students no specific requirements All staff Employment Screening Policy PD2008_029 NSW Health NSW http://www.health. nsw.gov.au/policie s/pd/2008/pdf/PD 2008_029.pdf 2008 Policy directive Students doing work experience for secondary qualification must be supervised at all times Students no specific requirements Aboriginal family health workers/ mental health Aboriginal Mental Health and Well Being Policy 20062010 PD2007_059 NSW Health NSW http://www.health. nsw.gov.au/policie s/pd/2007/pdf/PD 2007_059.pdf 2007 Policy directive The Far West Aboriginal Mental Health Workforce Development Program coordinates work and study, with a system of peer support, supervision and mentoring. students no specific requirements Allied health - art therapy Australian and New Zealand Art Therapy Association website ANZATA National http://www.anzata. org/ 2012 website Minimum requirements for membership include 750 supervised clinical hours placement in the mental health arena. students no specific requirements HETI NSW Clinical Supervision Support Project Report Final draft Page 209 of 235 Discipline Title Organisation State or National Link Date Category Description Supervision recipients Requirements to be a student supervisor Allied health - audiology 2012 ASA Clinical Internship: information for interns, supervisors and employers Audiological Society of Australia National http://www.audiolo gy.asn.au/ 2012 web info ASA requirements for clinical supervision of clinical interns. clinical interns (graduated but precertification) Includes criteria for supervisors, roles of supervisors, characteristics of great supervisors Allied health occupational therapy Occupational therapy Australia website Occupational therapy Australia National http://www.otaus.c om.au/work-orstudy/what-isclinical-fieldwork web info Information about student clinical placements - but not about standards and/or standards for supervisors. There are state-based collaboratives regarding student supervision/ clinical placements in VIC and QLD but not in NSW students no specific requirements Allied health - sexual assault officer & welfare officer Australian Community Workers Association website National http://www.acwa.o rg.au website includes basic requirements of student field work placements; quality field placement supervision by suitably qualified and experienced community sector staff students no specific requirements Allied health - psychology Australian Psychological Society Ethical Guidelines :Guidelines on Supervision, July 2003 Australian Psychological Society National Guidelines available to members only staff and students details not available to non-members; interviews identified that guidelines and accreditation apply to student supervisors Allied health - speech pathology Speech Pathology Australia Code of Ethics Speech Pathology Australia National Code of ethics Code 3.3.6 Development of our Profession states “We contribute to the knowledge and expertise of our profession by: ... • participating in the clinical education and supervision of university and work experience students Staff and students no specific requirements; note policies and procedures only accessibly by members HETI NSW Clinical Supervision Support Project Report Final draft 2003 http://www.speech pathologyaustralia .org.au Page 210 of 235 Discipline Title Organisation State or National Link Date Category Description Supervision recipients Requirements to be a student supervisor Dental Oral Health Specialist Referral Protocols PD2011_071 NSW Health NSW http://www.health. nsw.gov.au/policie s/pd/2011/pdf/PD 2011_071.pdf 2011 Policy directive Post-graduate trainees, students, registrars, or general dentists/ therapists/ hygienists may provide some or all of the treatment as appropriate under supervision of a specialist. students no specific requirements Medicine Pre-Internships In Medical School AMA NSW http://ama.com.au /node/2713 2007 position statement AMA statement regarding recommendations for pre-internship medical placements. Reference to supervision but no specifications re skills of supervisor students no specific requirements Medicine GP vocational trainees Visiting Medical Officer Appointments for General Practitioner Vocational Trainees PD2011_074 NSW Health NSW http://www.health. nsw.gov.au/policie s/pd/2011/pdf/PD 2011_074.pdf 2011 Policy directive Local Health Districts are required to comply with the provisions of this Policy Directive with respect to the appointment, supervision and payment of GP vocational trainees. students and staff no specific requirements Medicine PGY1 & 2 Clinical Training Grants for Postgraduate Year One and Two Medical Officers PD2005_259 NSW Health NSW http://www.health. nsw.gov.au/policie s/PD/2005/pdf/PD 2005_259.pdf 2005 Policy directive Directive regarding funding of education, training and supervision of PG Y 1&2. students no specific requirements Medicine PGY1 and PGY2 Postgraduate Medical Council of NSW Role and Responsibility PD2005_143 NSW Health NSW http://www.health. nsw.gov.au/policie s/PD/2005/pdf/PD 2005_143.pdf 2005 Policy directive Role of Postgraduate Medical Council of NSW includes responsibility for supervision of PGY1 and PGY2 medical trainees/students students accreditation standards of supervising services rather than individual supervisors HETI NSW Clinical Supervision Support Project Report Final draft Page 211 of 235 Discipline Title Organisation State or National Link Date Category Description Supervision recipients Requirements to be a student supervisor Medicine PGY1 & PGY2 Standards for the Supervision of Prevocational Doctors in General Practice RACGP National http://www.racgp. org.au/Content/Na vigationMenu/edu cationandtraining/ Prevocational/Sup ervisionStandards /200801supervisio n_of_prevocationa l_doctors.pdf 2007 Guidelines Standards for supervisors, education of doctors, support & workload of prevoc doctors, the gp facility students no specific requirements Medicine students (pre intern) Guidelines for the Supervision of Medical Students in General Practice RACGP National http://www.racgp. org.au/Content/Na vigationMenu/edu cationandtraining/ Prevocational/Sup ervisionStandards /200801supervisio n_of_medical_stu dents.pdf 2007 Guidelines Overview of supervisory role and attributes & minimum qualifications required by supervisors. Includes guidelines/requirements for the general practice facility supporting students students attributes & requirements outlined Medical, nursing, paramedic Medication Handling in NSW Public Hospitals PD2007_077 NSW Health NSW http://www.health. nsw.gov.au/policie s/pd/2007/pdf/PD 2007_077.pdf 2007 Policy directive administration of IV drugs allowed by following students under following supervision: medical students (only under direct supervision of medical officer); nursing students (only under direct supervision of RN); ambulance officers in training, only under the direct supervision of a qualified ambulance officer, a prescriber or a registered nurse students no specific requirements HETI NSW Clinical Supervision Support Project Report Final draft Page 212 of 235 Discipline Title Organisation Medicine 2011 Australasia Junior Medical Officer Forum (AJMOF) Resolutions (From AJMOC Committee) Confederation of Postgraduate Medical Education Councils Medical, nursing, allied health Student Training and Rights of Patients PD2005_548 NSW Health Medicine High-Risk Medicines Management, PD2012_003 NSW Ministry of Health Nursing Insurance of Nurses Undertaking Courses Funded by or Conducted on behalf of NSW Health Department PD2005_090 NSW Health Play Therapy Play Therapy Australasia (links with Play Therapy International State or National NSW NSW HETI NSW Clinical Supervision Support Project Report Final draft Link Date Category Description Supervision recipients Requirements to be a student supervisor http://www.pmct.o rg.au/images/stori es/JMO_Forum_U ploads/Australasia n_JMO_Forum_2 011_Resolutions. pdf 2011 Report This report outlines the resolutions at the 2011 AJMOF Forum. The meeting was attended by more than 70 Junior Doctors students Seven resolutions regarding requirements for Clinical Supervision http://www.health. nsw.gov.au/policie s/pd/2005/pdf/PD 2005_548.pdf 2005 Policy directive local policies must encompass principles that include: Adequate supervision of students must be provided to ensure an adequate standard of patient care. students no specific requirements 2012 Policy directive Clinical supervision is provided through the significant leadership and legally defined role of the Attending Medical Officer (AMO) leading a team staff & students no specific requirements 2005 Policy directive Public Liability (including professional indemnity) coverage of Public Sector Employees provides coverage which includes the actions of students under supervision students no specific requirements website approaches to supervision depend on the model of play therapy approach. students Specifies some Play Therapy International standards regarding supervision while training - re number of hours required, no mention of requirement of supervisors http://www.health. nsw.gov.au/policie s/PD/2005/pdf/PD 2005_090.pdf http://www.playthe rapy.org.au Page 213 of 235 Discipline Title Organisation State or National Link Date Category Description Supervision recipients Requirements to be a student supervisor Nursing & midwifery ATSI Congress of Aboriginal and Torres Strait Islander Nurses website CATSIN national http://www.indigin et.com.au/catsin/i mages/Mentoring _Program.pdf acces sed 30/03 /2012 web info CATSIN runs a mentor program to support student nurses from Aboriginal & Torres Strait Islander backgrounds students no specific requirements Nursing National Competency Standards for the Registered Nurse Nursing and Midwifery Board of Australia National http://www.nursing midwiferyboard.go v.au/CodesGuidelinesStatements/Codes Guidelines.aspx#c ompetencystandar ds 2006 Competency standards Competency 4.3 outlines practices for Contributing to the professional development of others. • demonstrates an increasing responsibility to share knowledge with colleagues •facilitates mutual sharing of knowledge and experience with colleagues relating to individual/ group/unit problems •acts as a role model to other members of the health care team •participates where possible in preceptorship, coaching and mentoring to assist and develop colleagues •contributes to formal and informal professional development Staff & students 4.3 includes (specific to students): •supports health care students to meet their learning objectives in cooperation with other members of the health care team •contributes to orientation and ongoing education programs •participates where appropriate in teaching others including students of nursing and other health disciplines, and inexperienced nurses HETI NSW Clinical Supervision Support Project Report Final draft Page 214 of 235 Discipline Title Organisation State or National Link Date Category Description Supervision recipients Requirements to be a student supervisor Midwifery National Competency Standards for the Midwife Australian College of Midwives National http://www.midwiv es.org.au/scripts/c giip.exe/WService =MIDW/ccms.r?p ageid=10038 2006 Competency standards Element 2.4 Delegates, when necessary, activities matching abilities and scope of practice and provides appropriate supervision: ● Underpins delegation and supervision with knowledge of legal requirements and organisational policies. ● Is accountable for actions in relation to the decision to educate, delegate and supervise other health care workers. ● Uses a range of supportive strategies when supervising aspects of care delegated to others. ● Ensures delegation does not compromise safety. Students and staff Element 13.2 Contributes to, and evaluates, the learning experiences and professional development of others: ● Supports students to meet their learning needs and objectives. ● Contributes to orientation and ongoing education programs. ● Contributes to mentoring, peer support and/or clinical supervision. HETI NSW Clinical Supervision Support Project Report Final draft Page 215 of 235 Discipline Title Organisation State or National Link Sonography Clinical training for sonographers Australian Sonographers Association National http://www.a-sa.com.au/cms/?c= 97&clinicaltraining HETI NSW Clinical Supervision Support Project Report Final draft Date Category Description Supervisi on recipients Requirements to be a student supervisor website Most students require up to 2,200 hours training in clinical settings. ASA has submitted funding proposal to DoHA to: •identify essential elements of clinical training requirements •develop guidelines, methods and example resources for use in all clinical training settings •develop clinical training supervisor face-to-face and online training. Students no specific requirements Page 216 of 235 Table 2 outlines all identified documents and websites that include some reference to clinical supervision, requirements to become a clinical supervisor and/or requirements of the supervisory role for supervisors of post-registration staff or post-graduate students. Note that policies referring to supervision of students and staff appear in both Table 11.1 and 11.2. Table 2. Identified resources including some reference to requirements for and of supervisors of post-registration/ post-graduate staff and students Discipline Title Organisation State or National Link Date Category Description Supervision recipients Requirements of supervisors Aboriginal family health workers Aboriginal Family Health Workers Operational Guidelines GL2009_001 NSW Health NSW http://www.hea lth.nsw.gov.au/ policies/gl/200 9/pdf/GL2009_ 001.pdf 2009 Policy directive Regular, mandatory supervision requirements of Aboriginal Family Health Workers (not students) staff no specific requirements All staff Recruitment and Selection of Staff of the NSW Health Service PD2011_032 NSW Health NSW http://www.hea lth.nsw.gov.au/ policies/pd/201 1/pdf/PD2011_ 032.pdf 2011 Policy directive Staff recruitment process to ensure organisation can provide necessary supervision required of registration status staff/ students no specific requirements All staff Sexual Assault Services Policy and Procedure Manual (Adult) PD2005_607 NSW Health NSW http://www.hea lth.nsw.gov.au/ policies/pd/200 5/pdf/PD2005_ 607.pdf 2005 Policy directive Includes requirements of clinical supervision of all staff working in counselling services re sexual assault (not students) Staff no specific requirements All staff Violence Prevention & Management Training Framework for the NSW Public Health System PD2012_008 NSW Health NSW http://www.hea lth.nsw.gov.au/ policies/pd/201 2/pdf/PD2012_ 008.pdf 2012 Policy directive Legal obligation of all organisations to ensure all staff receive sufficient training, instruction and supervision to enable them to work safely. Staff no specific requirements Allied health (post registration ) Providing training for allied health clinical supervisors discussion paper Office of the Allied Health Advisor ACT Health ACT http://www.hea lth.act.gov.au/ c/health?a=se ndfile&ft=p&fid =436178619&si d= 2008 Discussion paper Outlines the project of providing training for allied health clinical supervisors. Staff no specific requirements HETI NSW Clinical Supervision Support Project Report Final draft Page 217 of 235 Discipline Title Organisation State or National Link Date Category Description Supervision recipients Requirements of supervisors Allied health (in rural areas) A Report: Clinical Supervision for Allied Health Professionals in Rural NSW NSW Institute of Rural Clinical Services and Teaching National http://www.rur alceti.health.ns w.gov.au/__da ta/assets/pdf_f ile/0004/67936 /Rural_NSW_ Allied_Health_ Clinical_Super vision_Paper_ Final.pdf 2008 Report Development of a model of formal Clinical Supervision to support Allied Health Professionals in rural and remote practice in NSW. 2008 Audit found: No NSW AHS policy detailed Clinical Supervision training requirements for supervisors, and no identifiable training programs. staff no specific requirements Allied health physiothera py Physiotherapy Board of Australia website National http://www.phy siotherapyboar d.gov.au/ Guidelines Guidelines for supervisors including flowchart. staff Guidelines for supervisor roles & responsibilities but not accreditation/ requirements to become supervisor Allied health physiothera py Australian Physiotherapy Association website National http://physioth erapy.asn.au/p olicy-andcommunicatio ns/submission s website Includes a submission to physiotherapy board draft supervision guidelines staff No specific requirements Allied health psychology Australian Psychological Society Ethical Guidelines :Guidelines on Supervision, July 2003 Guidelines available to members only staff and students Details not available to non-members; interviews identified that guidelines and accreditation apply to student supervisors Australian Psychological Society National HETI NSW Clinical Supervision Support Project Report Final draft 2003 Page 218 of 235 Discipline Title Organisation State or National Link Date Category Description Supervision recipients Requirements of supervisors Allied health speech pathology Speech Pathology Australia Code of Ethics Speech Pathology Australia National http://www.spe echpathologya ustralia.org.au 2010 Code of ethics Code 3.3.6 Development of our Profession states “We contribute to the knowledge and expertise of our profession by: ... • providing opportunities for and supporting colleagues to develop their professional identity, integrity and ethical practice. There is a mentoring program for registered practitioners Staff and students no specific requirements; note policies and procedures only accessibly by members Clinical staff in Drug and Alcohol services Drug and Alcohol Clinical Supervision Guidelines NSW Department of Health NSW http://www.hea lth.nsw.gov.au/ policies/gl/200 6/pdf/GL2006_ 009.pdf 2006 Guidelines Includes list of codes of conduct for clinical supervisors in mental health area. Note review due Dec 2011 staff States clinical supervisors need to be aware of ethical guidelines/ codes of conduct relevant for the staff they're supervising & lists institutions providing the resources Dental Practice Oversight of Dental Therapists, Dental Hygienists & Oral Health Therapists in NSW PD2008_048 NSW Health NSW http://www.hea lth.nsw.gov.au/ policies/pd/200 8/pdf/PD2008_ 048.pdf 2008 Policy directive Practice Oversight Guidelines for Dental Therapists, Dental Hygienists and Oral Health Therapists- a condition of practice and employment staff No specific requirements Medicine Emergency Surgery Guidelines GL2009_009 NSW Health NSW http://www.hea lth.nsw.gov.au/ policies/gl/200 9/pdf/GL2009_ 009.pdf 2009 Guidelines Guidelines provide the principles to be applied to emergency surgery reform. Includes reference to increased trainee supervision in emergency surgery staff no specific requirements HETI NSW Clinical Supervision Support Project Report Final draft Page 219 of 235 Discipline Title Organisation State or National Link Date Category Description Supervision recipients Requirements of supervisors Allied health social work Practice standards for social workers: supervision Australian Association of Social Workers (AASW) National http://www.aas w.asn.au/docu ment/item/18 2000 standards Sets out standards for organisations and supervisors, with accompanying rationale and operationalisation for each. staff Sets minimum standards of supervisions for different levels of experience of supervisee and requirements for supervisors Medicine GP vocational trainees Visiting Medical Officer Appointments for General Practitioner Vocational Trainees PD2011_074 NSW Health NSW http://www.hea lth.nsw.gov.au/ policies/pd/201 1/pdf/PD2011_ 074.pdf 2011 Policy directive Local Health Districts are required to comply with the provisions of this Policy Directive with respect to the appointment, supervision and payment of GP vocational trainees. students and staff No specific requirements Medicine (overseas) International Medical Graduates - Overseas Funded PD2009_011 NSW Health NSW 2009 Policy directive The host must ensure appropriate supervision when IMG on duty. Includes regular performance reviews and active management of any identified issues. Supervisors are required to report significant conduct, performance or competence issues in line with NSW Medical Board requirements and manage in accordance with relevant NSW Health policies staff No specific requirements Medicine (VMO) Visiting Medical Officer (VMO) Performance Review Arrangements PD2011_010 NSW Health NSW 2011 Policy directive VMO performance review: Where applicable and possible, the reviewers should obtain aggregated data on feedback from medical students and junior medical staff concerning the teaching and staff No specific requirements HETI NSW Clinical Supervision Support Project Report Final draft http://www.hea lth.nsw.gov.au/ policies/pd/201 1/pdf/PD2011_ 010.pdf Page 220 of 235 Discipline Title Organisation State or National Link Date Category Description Supervision recipients Requirements of supervisors supervision provided by the VMO, to inform them about the issues to be covered under Section 3 “Teaching” in the Level 2 performance review form. Medicine physician trainees (post PGY1) RACP Supervisor Support website RACP National http://www.rac p.edu.au/page/ educationalandprofessionaldevelopment/s upervisorsupport acces sed 30/03 /2012 web resources Skills support & requirements for supervisors of basic physician and advance trainees staff Requirements for supervisors of advanced trainees Medicine & nursing Central Venous Access Device Insertion and Post Insertion Care PD2011_060 NSW Health NSW http://www.hea lth.nsw.gov.au/ policies/pd/201 1/pdf/PD2011_ 060.pdf 2011 Policy directive CVAD insertion should only happen by trained clinicans or untrained clinicians under supervision by trained/ experienced clinician staff No specific requirements Medical laboratory science Australian Institute of Medical Science National http://www.aim s.org.au website No information about clinical placements and/or supervision for prevocational/registration students . staff limited information about supervision/ mentorship for postgrad students Medicine High-Risk Medicines Management, PD2012_003 NSW Ministry of Health NSW 2012 Policy directive Clinical supervision is provided through the significant leadership and legally defined role of the Attending Medical Officer (AMO) leading a team staff & students no specific requirements Mental health staff Improving mental health outcomes for parents and infants SAFE START guidelines NSW Health NSW 2010 Guidelines Includes rationale and some requirements for clinical supervision of STAFF working with families staff no specific requirements HETI NSW Clinical Supervision Support Project Report Final draft http://www.hea lth.nsw.gov.au/ policies/gl/201 0/pdf/GL2010_ 004.pdf Page 221 of 235 Discipline Title Organisation State or National Link Date Category Description Supervision recipients Requirements of supervisors Nursing National Competency Standards for the Registered Nurse Nursing and Midwifery Board of Australia National http://www.nur singmidwiferyb oard.gov.au/C odesGuidelinesStatements/Co desGuidelines.asp x#competency standards 2006 Competency standards Staff & students 4.3 includes (specific to students): •supports health care students to meet their learning objectives in cooperation with other members of the health care team •contributes to orientation and ongoing education programs •participates where appropriate in teaching others including students of nursing and other health disciplines, and inexperienced nurses Nursing & midwifery National Competency Standards for the Nurse Practitioner Nursing and Midwifery Board of Australia national http://www.nur singmidwiferyb oard.gov.au/C odesGuidelinesStatements/Co desGuidelines.asp x#competency standards Competency 4.3 outlines practices for Contributing to the professional development of others. • demonstrates an increasing responsibility to share knowledge with colleagues •facilitates mutual sharing of knowledge and experience with colleagues relating to individual/ group/unit problems •acts as a role model to other members of the health care team •participates where possible in preceptorship, coaching and mentoring to assist and develop colleagues •contributes to formal and informal professional •development Standards build on Competency Standards for the Registered Nurse Staff Competency 3.1 Engages in and leads clinical collaboration that optimise outcomes for patients/ clients/ communities; includes performance indicator of ● Monitors their own practice as well as participating in intraand inter-disciplinary peer supervision and review HETI NSW Clinical Supervision Support Project Report Final draft Competency standards Page 222 of 235 Discipline Title Organisation State or National Link Date Category Description Supervision recipients Requirements to be a student supervisor Nursing & midwifery Australian Nursing Federation website ANF National http://www.anf. org.au/html/pu blications_poli cies.html acces sed 30/03 /2012 web position statements Range of position statements, policies and guidelines that touch on supervision requirements. staff no specific requirements Nursing & midwifery mental health Australian College of Mental Health Nurses Clinical Supervision position statement ACMHN national http://www.ac mhn.org/caree rresources/clini calsupervision.ht ml acces sed 30/03 /2012 position statement position statement re supervisors staff Includes: •Supervisors access appropriate bona fide educational preparation for this role and, whether Clinical Supervision is delivered in dyads or within groups. Midwifery National Competency Standards for the Midwife Australian College of Midwives National http://www.mid wives.org.au/s cripts/cgiip.exe /WService=MI DW/ccms.r?pa geid=10038 2006 Competency standards Element 2.4 Delegates, when necessary, activities matching abilities and scope of practice and provides appropriate supervision: ● Underpins delegation and supervision with knowledge of legal requirements and organisational policies. ● Is accountable for actions in relation to the decision to educate, delegate and supervise other health care workers. ● Uses a range of supportive strategies when supervising aspects of care delegated to others. ● Ensures delegation does not compromise safety. Students and staff Element 13.2 Contributes to, and evaluates, the learning experiences and professional development of others: ● Supports students to meet their learning needs and objectives. ● Contributes to orientation and ongoing education programs. ● Contributes to mentoring, peer support and/or clinical supervision. HETI NSW Clinical Supervision Support Project Report Final draft Page 223 of 235 Discipline Title Organisation State or National Link Date Category Description Supervision recipients Requirements to be a student supervisor Pharmacy National Competency Standards Framework for Pharmacists in Australia Pharmaceutica l Society of Australia National http://www.psa .org.au/downlo ad/standards/c ompetencystandardscomplete.pdf 2010 core competencie s Core competency standards touch on supervision of staff and students. For staff: Standard 3.1 Provide leadership and organisational planning; Element 1 Provide leadership includes: 2 Serves as an effective role model and mentor for colleagues. 4 Contributes to the learning and professional development of colleagues: Staff and students For students: Standard 3.2 Manage and develop personnel; Element 3 Develop professional capabilities includes: 6 Seeks opportunities to contribute to the ongoing development of the profession: • Ability to provide effective preceptor support to interns. The Competency Psychology Fact sheet for supervisors Psychology Board of Australia National Hardcopy Jan 2012 Fact sheet Overview of those roles approved to provide supervision in psychology staff Guidelines for the registration requirements of supervisors Psychology Exposure draft: Guidelines for supervisors and supervisor training providers Psychology Board of Australia National Hardcopy Nov 2011 Guidelines Guidelines to identify psychologists who are qualified and skilled to provide supervision staff Speech pathology COMPASS: Competency assessment of speech pathology Speech Pathology Australia National Hardcopy May 2012 Competenci es Overview of speech pathologist competencies staff HETI NSW Clinical Supervision Support Project Report Final draft Page 224 of 235 Table 3 lists professional association websites that were reviewed and found to not contain relevant information about supervision, such as accreditation standards or policies outlining requirements for supervisors or details of the supervisory role. Table 3. Professional associations with no student supervision information on their public website Discipline Organisation Website Comments Allied health - counselling Australian Counselling Association http://www.theaca.net.au/ has a 'coming soon' section about supervision Allied health - dietitians Dietitians Association of Australian http://daa.asn.au/ Allied health - diversional therapy Diversional Therapy Australia http://www.diversionaltherapy.org.au/ Allied health - exercise physiologist Exercise and Sports Science Australia http://www.essa.org.au Allied health - genetic counselors National Society of Genetic Counsellors http://www.nsgc.org/ Allied health - music therapists Australian Music Therapy Association http://www.austmta.org.au/ Allied health - optometry Optometrists Association Australia Allied health - orthoptics Orthoptics Australia website http://www.orthoptics.org.au/OAA07/ Allied health - Orthotist/ Prosthetist The Australian Orthotic Prosthetic Association Inc. http://www.aopa.org.au/ Allied health - podiatry Australasian Podiatry Council website http://www.apodc.com.au/ Allied health -chiropractic Chiropractors Association of Australia http://chiropractors.asn.au Nursing - sexual health Australian Sexual Health Nurses Association http://www.ashhna.org.au/ Paramedicine Ambulance Service of NSW http://www.ambulance.nsw.gov.au/ HETI NSW Clinical Supervision Support Project Report Final draft Page 225 of 235 APPENDIX X: PRIVATE SECTOR PROFILE INTERVIEW SCHEDULE Introduction The Health Education & Training Institute (HETI) has been funded by Health Workforce Australia (HWA) to undertake a mapping study of the current clinical supervision standards in NSW across medicine, allied health, nursing & midwifery, and dental. The findings of this study will be used to develop and implement a NSW-wide strategy to increase capacity for clinical supervision. The mapping study is being undertaken on behalf of HETI by ZEST Health Strategies, a healthcare communications consultancy. The team is led by Dr Alison Evans (alison.evans@zest.com.au or mobile 0422 281671). Your involvement You have been identified as a key stakeholder with respect to supervision of students, trainees and interns in a clinical workplace in NSW. Key interview questions are outlined overleaf. We acknowledge that it may not be possible for you to answer all of these questions. A member of the project team will contact you to make a time to conduct the telephone interview. We anticipate this will require around 30 minutes and may require some follow-up correspondence via email. With your permission, interviews will be recorded and transcribed for analysis. Interview findings will be reported collectively and your name will not be attached to the transcription or reporting of any findings. HETI NSW CSSP – Private sector interviews Page 226 of 235 Site-specific interviews Introduction 1. I understand that you are a <insert profession> working at <insert private hospital/clinic>. The aim of this mapping study is to determine how supervision is organised within the private health sector. As such, I ask that you answer these questions from the perspective of your private facility. If you would like to answer any questions from the perspective of a <insert discipline>, you are welcome to do so. However, I would appreciate if you could let me know when this is the case. 1a. Within the <private hospital/clinic>, for what disciplines are you able to provide information on student, trainee or intern supervision? 1b. Within this discipline/these disciplines, do you work in any specialty areas? For example, mental health or Aboriginal health. Relationship with training institution 2. Can you provide an overview of how the clinical placement of students, trainees and interns is arranged by the educational institute and your facility? 2a. Does the training institute provide or fund a supervisor/facilitator position within your facility? 2b. Does the training institute provide guidance or training on how to supervise their students, trainees or interns? Supervision in the clinical workplace 3. Can you provide an overview of how the supervision of students, trainees and interns is conducted within your facility? 3a. How many students are generally supervised by one supervisor? 3b. Does the supervisor work alone with the student/s, or do the supervisors work as part of a team? 3c. What is the general duration of a student’s clinical placement? (e.g. weeks, months, full time) 3d. Is the supervision a recognised part of the supervisors role? (i.e. in job description) Capacity/barriers for supervision 4. How would you describe the capacity of your facility/discipline with respect to student, trainee or intern supervision? Prompts: 4a. What are some of the factors affecting the capacity of your facility/discipline to provide supervision? 4b. What would help your discipline/facility increase the number of students/ trainees /interns being supervised Supervisor skill and experience 5. What level of experience and skill do supervisors generally require in order to supervise students, trainees or interns in the workplace? 5a. Are there any skills and experience that are particularly important for supervisors within the private health context? 5b. Is supervision included in your employment contract or code of professional conduct/code of practice? 5c. Are supervisors required to meet any accreditation standards? How are these assessed? 5d. Are supervisors required to complete any training programs related to their role as student, trainee or intern supervisors? 5e. If so, does your facility provide funding for this training? HETI NSW Clinical Supervision Support Project Report Final draft Page 227 of 235 6. In your opinion, are there any skills that supervisors require but are generally lacking? 6a. Are any of these skills particularly important in the private sector? Records, policies and guidelines 7. Does you facility keep records or a database of student, trainee and intern supervisors? 7a. If yes, what sort of information and how easily is it accessed? (number, positions, experience and training?) 8. Are you aware of policies or guidelines within your facility that apply to student, trainee or intern supervision? If yes, please provide details. 8a. Is the supervision of students, trainees or interns evaluated and/or monitored in any way? If yes, please provide details. Final comments 9. Do you have any other comments about how supervision for students/trainees/interns is planned or organised and how this fits with broader aspects of clinical supervision that we have not discussed? 10. Is there any information, resources or website that you can provide me or direct me towards that you feel would assist in this mapping study? Prompt • Please can you email me a copy of the type of information contained in the database/list we discussed earlier? HETI NSW CSSP – Private sector interviews Page 228 of 235 Training institution-specific interviews Introduction 1. I understand that you are a <insert profession> working at <institution> training <insert student discipline/s>. The aim of this mapping study is to determine how supervision is organised within the private health sector. As such, I ask that you answer these questions from the perspective of your institution. 1a. Within your <institution>, for what disciplines are you able to provide information on student, trainee or intern supervision? 1b. Within this discipline/these disciplines, do you work in any specialty areas? For example, mental health or Aboriginal health. Relationships with private health facilities 2. Can you provide an overview of how the clinical placement of students, trainees and interns is arranged between your educational institution and private health facilities? 2a. Does your educational institution provide or fund a supervisor/facilitator position within the facility? 2b. Does your educational institution provide guidance or training on how to supervise their students, trainees or interns? Supervision in the clinical workplace 3. Can you provide an overview of how the supervision of students, trainees and interns is conducted within private health facilities? 3a. How many students are generally supervised by one supervisor? 3b. Does the supervisor work alone with the student/s, or do the supervisors work as part of a team? 3c. What is the general duration of a student’s clinical placement? (e.g. weeks, months, full time) 3d. Does the provision of supervision to your students differ between public and private health facilities? Supervisor skill and experience 4. What level of experience and skill do you generally require of supervisors in order to supervise students, trainees or interns in the workplace? 4a. Are supervisors required to meet any accreditation standards? How are these assessed? 4b. Are supervisors required to complete any training programs related to their role as student, trainee or intern supervisors? 4c. If so, does your institution provide this training, or funding for this training? Records, policies and guidelines 5. Does you institution keep records or a database of student, trainee and intern supervisors? 5a. If yes, what sort of information and how easily is it accessed? (number, positions, experience and training?) 6. Are you aware of policies or guidelines produced by your institution that apply to student, trainee or intern supervision? If yes, please provide details. 6a. Is the supervision of students, trainees or interns evaluated and/or monitored in any way? If yes, please provide details. Final comments 7. Do you have any other comments about how supervision for students/trainees/interns is planned or organised and how this fits with broader aspects of clinical supervision that we have not discussed? HETI NSW CSSP – Private sector interviews Page 229 of 235 8. Is there any information, resources or website that you can provide me or direct me towards that you feel would assist in this mapping study? Prompt • Please can you email me a copy of the type of information contained in the database/list we discussed earlier? HETI NSW CSSP – Private sector interviews Page 230 of 235 APPENDIX XI: PRIVATE SECTOR PROFILE ELECTRONIC SURVEY PREAMBLE The NSW CSSP Clinical Supervision Mapping Study is being undertaken by the Health Education and Training Institute (HETI)* A key component of the NSW Clinical Supervision Mapping Study is the conduct of a survey of student, trainee and intern supervision which seeks to inform the development of a profile of student, trainee and intern supervisors across allied health, dental, medicine, midwifery and nursing in the NSW health sector (public and private). The information captured through this survey will be used to develop a strategy for training in the clinical workplace that will aim to increase patient safety and quality of care through increased supervision support and capacity. It is acknowledged that across allied health, dental, medicine, midwifery and nursing, the definition of supervisor and supervision in a clinical context vary (for example, in nursing and midwifery, the term supervisor may refer to the role of facilitator and/or preceptor). PLEASE NOTE: This survey has previously been circulated in the public health sector, and is now being circulated in the private health sector. If you have already completed this survey, you do not need to complete it a second time. *As an outcome of the DirectorGeneral’s Governance Review on the future directions for NSW Health completed in October 2011, the Clinical Education and Training Institute (CETI) has been restructured to become the Health Education and Training Institute (HETI). For the purposes of this survey: • Students, trainees and interns refer to those individuals undertaking education and training in a clinical placement within the health sector. The term is inclusive of: students currently undertaking study through a university or VET college; AND students who have graduated, but are required to complete a set amount of work experience (years, hours) in order to attain registration; OR students who have graduated and are provisionally registered (e.g. medical graduates in their PGY1 year, who are provisionally registered). • Supervision of students, trainees and interns refers to the oversight of professional procedures and/or processes performed in the clinical workplace. Supervision is provided for the purpose of guiding, providing feedback on, and assessing the personal, professional and educational development of students, trainees and interns. • A supervisor of students, trainees or interns is an appropriately qualified and recognised professional, who guides student, trainee or intern education and training during clinical placements. HETI NSW Clinical Supervision Support Project Report Final draft Page 231 of 235 INTRODUCTORY QUESTION Survey question Response option/type Notes 1. In the past 12 months, have you provided supervision for any of the following groups as part of your role? University, VET or private college students Trainees Interns YES/NO If yes, respondents continue on path A. If no, respondents continue on path B. PATH A: STUDENT, TRAINEE AND INTERN SUPERVISORS The following questions relate to the supervision you provide to the group(s) you identified in Question 1 Survey question Response options/-type Setting scope 2. Which of the following best describes your discipline? Select from drop down list of: Allied health Dentistry Medicine Midwifery Nursing Other, please specify _________________ 3. Approximately how many years (full time equivalent) experience do you have working as a clinician? Multiple choice: Less than 5 years Between 5 and 10 years Between 10 and 20 years More than 20 years 4. Approximately how many years (full time equivalent) experience do you have in providing supervision for students, trainees or interns? Multiple choice: Less than 1 year Between 1 and 5 years Between 5 and 10 years Between 10 and 20 years More than 20 years 5. Is this provision of student, trainee or intern supervision a formally recognised part of your role? YES/NO/UNSURE HETI NSW CSSP – Private sector interviews Page 232 of 235 Survey question Response options/-type 6. Have you completed any training specific to your role as a student, trainee or intern supervisor? YES NO 7. If yes, which of the following best describes the type of training you have received? Select from: Certificate IV in Workplace Training and Assessment Other TAFE or VET college course University degree or diploma in supervision Training program or seminar run by a university Training program or seminar run by a health facility Other (please specify) ______________ 8. The following list identifies some of the core skills required by supervisors of students, trainees and interns. Please select up to THREE skills that you feel are the MOST IMPORTANT to supervision. Clinical skills and knowledge Adult teaching and learning skills Ability to give and receive feedback Appraisal and assessment Self evaluation and reflection Remediation of poorly performing students Interpersonal skills Other (please specify) _______________ 9. Please identify any areas in which you would benefit from additional training. Please select up to THREE areas only. Clinical skills and knowledge Adult teaching and learning skills Ability to give and receive feedback Appraisal and assessment Self evaluation and reflection Remediation of poorly performing students Interpersonal skills Other (please specify) _______________ 10. Which of the following best describes your capacity to provide student, trainee or intern supervision? I do not have capacity to provide any more supervision I have capacity to provide more supervision and I am interested in doing so I have capacity to provide more supervision, but I am not interested in doing so Unsure 11. Which of the following factors influence your capacity to provide supervision to students, trainees or interns? Difficulty finding a balance between service delivery and teaching Low staff to patient ratios Low supervisor to student ratios HETI NSW CSSP – Private sector interviews Page 233 of 235 Survey question Response options/-type Lack support for underperforming students Lack of consistent assessment tools Lack of incentives for supervisors Dealings with universities, TAFE or other colleges Access to training Currently involved in clinical supervision of registered staff Not feeling confident in supervising others Other (please specify) ________________ 12. Would you be interested in completing a training course specific to your role as a supervisor of students, trainees or interns? YES NO 13. If yes, please describe what your 'ideal' training course would look like. You may like to consider HOW the course is delivered (e.g. online, face to face) and WHAT the course would cover (e.g. ways to balance supervision and your workload) Free text response PATH B: NOT CURRENTLY A STUDENT, TRAINEE AND INTERN SUPERVISOR Survey question Response options/-type Setting scope 2. In the past, have you ever been involved in the supervision of students, trainee or interns? YES/NO/UNSURE 3. Which of the following best describes your discipline? Select from drop down list of: Allied health Dentistry Medicine Midwifery Nursing Other, please specify _________________ 4. Which of the following best describes your capacity to provide student, trainee or intern supervision? I do not have capacity to provide any more supervision I have capacity to provide more supervision and I am interested in doing so I have capacity to provide more supervision, but I am not interested in doing so Unsure HETI NSW CSSP – Private sector interviews Page 234 of 235 Survey question Response options/-type 5. If you are interested in providing supervision, which of the following factors currently prevent you from doing so? Difficulty finding a balance between service delivery and teaching Low staff to patient ratios Low supervisor to student ratios Lack support for underperforming students Lack of consistent assessment tools Lack of incentives for supervisors Dealings with universities, TAFE or other colleges Access to training Currently involved in clinical supervision of registered staff Not feeling confident in supervising others Other (please specify) ________________ 6. What would help to increase your capacity to provide supervision to students, trainees and interns? Free text response BOTH PATH A AND B Profile demographic data What is your age? Select from age ranges: Less than 20 years 20–29 years 30–39 years 40–49 years 50–59 years 60 years or older What is your gender? Male or Female Do you also work in a public health service/setting? YES/NO HETI NSW CSSP – Private sector interviews Page 235 of 235