40 years and going strong!
Transcription
40 years and going strong!
RCR Yachts named after Robert, Charles, Reese, has been servicing both sides of Lake Ontario since 1972 40 years and going strong! It doesn’t seem like 40 years, actually closer to 41, time flies when you are having fun! We can honestly say that most of our history has been truly enjoyable. When we hit the 40 year mark last winter, the achievement really sunk in as we recalled the many companies that have come and gone during our tenure, yet we are still here and doing what we love to do. RCR began operations in the fall of 1971 as a successor to the Youngstown Boat Company, (YBC) owned by Beek & Margaret Fairbank. The Fairbanks were getting close to retirement, so they sold two-thirds of their business to their key employee Bob Reese. Bob ran the boatyard and handled boat sales, and those were the parts of the business that they sold to Bob. The Fairbanks retained the Ship’s Store and the YBC name. I had just begun 36 working for YBC a few months before, after completing University and a tour in the US Army (those were the Viet Nam war years). Bob asked me to join him in his new venture, which sounded like fun! I was crazy about boats and sailing and had no idea what I wanted to do with my life. Little did I know at the time that 41 years later I would still be in the same job today. The first challenge for the new corporation was to come up with a name. It actually took us about five months before RCR officially became a corporate reality, which happened in early 1972. Months went by as we had tried to obtain approval from NY State for the company name, trying several different ones without success. Finally our lawyer told Bob to “just use your initials and we’ll get this done”. So RCR Yachts, Inc. was FALL 2012 By Don Finkle officially born using the initials of Robert Charles Reese. We did not realize it at the time but this has been a blessing, as there are no other boat companies with similar names to RCR in North America, unlike all those that are “Sailing So-and-So”. We started out with three employees, Bob, Jane (his wife at the time), and me, only hiring other part-time helpers for the busy spring launch and fall haul-out seasons. We operated the boatyard on the Lower Niagara River for the Youngstown Yacht Club, where we were also members ourselves. Working side by side, we did everything including selling boats, fixing boats, outfitting boats, commissioning them, painting bottoms, installing gear, rigging, and even picking up new boats at the factory and trucking them home. Although I had grown up with sailing and knew boats and rigging, Say you saw it in GAM Bob had to teach me about selling and the workings of the boatyard. We implanted and removed the moorings for Youngstown Yacht Club each year, hauled and stored the boats for the winter, did the winterizing, and re-launched them in the spring. I fell in love with every aspect of the business and gave up any ideas of grad school and corporate America. In the earliest days we ran the boatyard using what we called “the Flintstone method”, which meant with a lot of manual labor and antique machinery. All of our equipment was a “hand-me-down.” Instead of a Travelift we had an A-frame overhead rail with a couple of chainfalls to lift the boat. We would tie a line to the bow of the boat when it was clear of the water and pull it over the land using an old Jeep. Once the boat was set in the RCR partners Robert Reese and Don Finkle at the helm cradle it was jockeyed into position for storage using rollers and prybars. Bob was 33 years old and I was 24 so we had a lot of youthful energy and strong backs. Over the years we gradually upgraded the equipment until we had a Travelift, which ran on rails and steel pilings that we drove ourselves. We bought a well used fork truck from a lumberyard. The old surplus cable crane was replaced with a hydraulic crane. We eventually improved the safety and efficiency of yard operations. As we got older, our bodies certainly appreciated the reduced wear and tear! They say timing is everything and that was certainly true of our early history. The decade of the 1970s saw explosive growth in the sailing industry. I say “sailing” because at that time we were true to our slogan “Exclusively Sail”, dealing solely with sailboats. We could not have picked a better time to get into Open year round, RCR Yachts Buffalo Marina on City Ship Canal is RCR’s most valuable asset with 120 wet slips and over 300 boats stored on land Say you saw it in GAM FALL 2012 37 a place for you the business as there were very few used boats to compete with. Selling new boats was far easier then than it is now. Fiberglass was relatively new and the idea that you could own a boat that did not require the extensive maintenance of the wooden boats, meant that new people were getting into sailing at a furious pace. We were successful in growing the business for a variety of reasons: we knew boats, we loved what we did, we worked hard, and we took care of all aspects of the boat ownership experience. If you bought your boat from us, we would outfit it, store it, moor it, fix it, and so forth. Plus we were very fortunate to be doing it at the right time; we were far from the only people selling lots of boats. Speaking of selling, another lucky break for us was being located right across the Lower Niagara River from George Hinterhoeller’s plant, which became the main production facility for C&C Yachts. YBC had been a dealer for Hinterhoeller, and subsequently for C&C when that company emerged. At that time C&C was building a line of boats that were perfect for our clientele and here they were, right across the River from us! It wasn’t long before we were in and out of the plant in Niagara On the Lake (NOL) on a regular basis, taking customers through to see their new boats in production. It was a simpler time, no hard hats, no safety glasses, no need to sign in with the receptionist. We had the run of the place and knew a great many of the employees there. If we had a problem we knew right where to go and who to speak to. The border was a lot less of an issue then too, we could hop in the work boat and motor right across and be at the plant in short order. Yes, we 38 George Hinterhoeller George Hinterhoeller, a co-founder of C&C Yachts, and founder of Hinterhoeller’Yachts, was a talented designer. The most sucessful of his creations was the SHARK 24 of which many thousands were built. Other Hinterhoeller boats of the early 1960s included the Niagara 30, the Hinterhoeller 25 and 28, the latter his own designs. When he decided to commission an outside designer for his next boat, he selected C&C. The design they delivered was named the Invader 35, their first boat in fiberglass. About two dozen were built, followed by the more popular Redwing 30 and 35. (The latter was never sold as the Redwing 35, rather as the C&C 35, because it came along just as C&C Yachts was being formed.) certainly miss those days, it was the best time to be in this business for a lot of reasons. It wasn’t long before George Hinterhoeller was tired of the big corporation that C&C had become and he moved down the road a few miles and started up Hinterhoeller Yachts all over again. We were naturally thrilled to be invited to become one of his first dealers. Immediately we had the run of his plant and his line of cruising boats complemented the C&C line that we still represented in a big way. Together they were a killer combination. George was a brilliant boat builder with many talents, including design and a uniquely inventive streak. He was one of our all-time favorites in this business, along with Bill Shaw from Pearson Yachts. Being relatively young and with next to no business background we made our share of mistakes, we were not the best businessmen by any stretch. They say hard work and enthusiasm make up for a lot, and that was obviously true for us because we survived our missteps. One thing we were guilty of was getting involved in selling too many FALL 2012 different boat brands. Looking back on it now, I doubt (if we had ever had the proper financial systems in place to know) that some brands were just not profitable! However, we had a good excuse, we were avid racers and ended up selling a number of boats because we wanted to race them ourselves! We had also inherited the C&C, Cal, Grampian, O’Day and Cape Dory lines from YBC. Within a year we added Pearson Yachts, followed by Sabre and a number of boats we sold because of our racing activities: San Juan, Solna Scampi, North Star (for the Farr 727), and J/boats. Our relationships with J/boats is a story in itself. When the J/24 came out in 1976 RCR already had more boat brands than we needed, and who had ever heard of a J/24 anyway? But Bob Johnstone was very persistent and wore me down, so we got one of the very first J/24s. I can still recall him phoning me at home at odd hours pestering me to take on the sale of his new design. That was another one of those fortunate breaks for us as we are now one of the two oldest J/boat dealers in the network. RCR has sold several hundred of the various J/ Say you saw it in GAM Say you saw it in GAM Gizmo #177 – 1st Overall LO 300 2-Handed Spinnaker Division boat models over the ensuing years and owned quite a few ourselves. It is appropriate that we mention the impact sailboat racing has had on our history and success. From the very beginning Bob and I were active racers and that helped us considerably, having met many sailors through racing who became long time friends and customers. “Being able to pick up racing boat lines to represent allowed us the opportunity to sail different boats and furthered our general knowledge of sailing and various types of rigging.” We have long sponsored regattas, classes and events. which eventually raised our profile and image within the sailing community. Frankly we enjoyed doing it, and really did not put much thought into the benefits to the company. While Bob has slowed down his involvement, I am still very active in racing and regatta organizing and would be even if I was no longer in the business. We mentioned that we have outlasted many other companies in our industry, and that is certainly true for boat brands that we have represented at one time or another. Most were good outfits that fell prey to either poor management or failed ownership, or most commonly an inability to change with the economic times and the maturing of the boating industry (read too many used boats). RCR has represented the following brands at one time or another during our history, and I am probably forgetting a few: C&C, Cal, Cape Dory, Hinterhoeller, North Star, Olympic Dolphin, Tanzer, Sabre, Pearson, Solna, J/boats, O’Day, Endeavour, Tartan, San Juan, Hunter, Beneteau, Sonar, Alerion, Aloa, Aquarius, Balboa, Corsair, Gemini, Nowak & Williams and Freedom. You will note that many of them are no longer in business. It may seem like we were out to collect as many boat lines as possible, but that was not the case. As the dominant company in our area we had first choice of brands to sell so at any given point in time we offered the lineup that we felt covered the various segments of the marketplace best. Some of these names represented only one model, and that model filled a market need. You also have to keep in mind that this list covered many years and as builders fell out we would pick up a replacement brand. Currently we sell Beneteau, J/boats and Sabre, leaders in their respective market segments and all of which RCR has represented for long time, the latter two for at least 35 years. In today’s world there are fewer builders, and dealers carry fewer brands. It is much easier for us to manage for sure. Up to this point we Longstanding Canadian Sailmaker TRITON SAILS GREAT SAILS• GREAT SERVICE• FAIR PRICES FALL 2012 FAX: (905) 891 8167 www.tritonsails.com 864 LAkeshore roAd. eAst, MississAugA,oN., L5e 1e1 teL: (905) 891 8166 39 have talked about new boats, because in our early years that is what we predominantly sold. After all, there were no 30 year old fiberglass boats in 1972, in fact there were few used fiberglass boats period. That sure made selling new ones a heck of a lot easier. Over time we have gone from being a new boat sales outfit that sold a few used boats on the side, to a used boat brokerage house that sells new boats whenever we can. A typical year for us might mean 150 boats of all types and size sold, of which now maybe only 20 are new. These numbers rise and fall with the economy as you might expect. One sea change to our industry has been the Internet, which has broadened our market substantially. We now sell all over, with sales in recent years to Australia, New Zealand, Europe, the Middle East, and to all parts of North America and the Caribbean. Our business in Canada has steadily increased to the point that in some months it accounts for half our sales. Being located on the Canada-US border has proven to be another bit of good fortune for us and certainly one of the reasons for our success. RCR has always been a full-service operation from the start. Currently in addition to the two boatyard/ marina operations in Buffalo and Youngstown we also have sales offices in five locations: Erie, PA, Buffalo, Youngstown, Rochester and Sodus Point. All but the Sodus offices are year-round. We stuck our toes in the water in 1980 when we bought the Harborview Marina in Henderson Harbor, NY. We wanted that for our new bareboat charter operation and sailing school. We also tried charter and sailing school operations here in Western NY but it was not too long before we realized that this type of venture did not Say you saw it in GAM work well in our shorter season (see the aforementioned note about our occasional lack of business sense). We then rented out the Henderson Harbor Marina, eventually sold it, had to take it back when the buyer defaulted, and subsequently sold it again. Nobody can ever say that our business is boring. Our history would not be complete without a period of dealing with government agencies, and we had a few. We ran the Buffalo Small Boat Harbor for four years for the Niagara Frontier Transportation Authority. Eventually they realized that they were overstaffed in their other operations and did not know what to do with their excess people so they decided to run the marina themselves…not as well and with many more staff than we had used of course. We also operated the Erie Basin Marina for the City of Buffalo for one year, however, politics being what they are, someone else ended up running it the next season. Those two experiences were enough to convince us that in the future we would stick to ventures where we had more control of our destiny. We are proud of the fact that we are still in business after all these years, when few others have been able to stick around this long…and we are far from finished. We have plenty of ideas for the future and the fire is still in the belly. We are most fortunate to be making a living doing what we love to do. Yes, we have worked hard, however, there are many others are responsible for RCR Yachts being what it is today, which is one of the older, larger and most respected outfits in the industry. We have been blessed with a very loyal and supportive customer base, and many wonderful, talented FALL 2012 employees who deserve a great deal of the credit. We regret not being able to name them all here, as there have been too many key contributors and we would surely leave someone out. It has been a privilege to be associated with some of the best pros in the industry which is small enough to get to know them on a first name basis. Often the role of the supplier network is overlooked, but not in our case. We have been honored to represent some of the classic brands in sailing, and now power too. Good fortune has smiled upon us. If we keep doing things the RCR way, there is no reason why we won’t be celebrating our 50th Anniversary next. RCR Partner Don Finkle is nothing if not a humble man. His name has been synonymous with the boating industry for many years. He has also been an avid racer since his youth. Not only a successful participant most recently on his Beneteau 36.7 “Seaweed”, Don founded the famous Youngstown Level Regatta in 1972 and has been at the helm of this phenomena ever since. How many regattas can you think of that made it to the front cover of Rolling Stone Magazine? Don has served on many marine industry boards as well as an Executive Board Member of the Lake Yacht Racing Association. 41