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PAT I E NT CA R E AT TR A NSFOR M You could be forgiven for thinking that patient care is the same wherever you go. It’s not. Here are six questions you should ask your provider before making a decision on cosmetic surgery. 1 Q What experience Q: and qualifications does my surgeon have? Mr Georgio Netri Cosmetic Surgeon 1/6 PATIENT CARE – SIX QUESTIONS YOU SHOULD ASK WHEN CONSIDERING COSMETIC SURGERY A At Transform, we list all of our surgeons and A: their qualifications on our website. You’ll also receive further information about your surgeon during your initial consultation. Transform surgeons have carried out hundreds, and in some cases, thousands of procedures. As a result they’ve built up an extremely high level of experience and expertise. REASONS TO FEEL REASSURED – Their work is reviewed every three months for complications and infections – Further annual appraisal on their performance – They are granted practising privileges by the Transform Clinical Governance Committee Practising privileges At Transform your surgeon has been granted ‘practising privileges’ by our Clinical Governance Committee to perform specific cosmetic surgery procedures. This means that you can be assured that your surgery will be carried out by a surgeon who has recent and relevant experience for the procedure. transforminglives.co.uk 2 Q Is the hospital where I’ll have my operation dedicated to cosmetic surgery and who runs and owns it? Transform Pines Hospital – Dedicated to cosmetic surgery 2/6 PATIENT CARE – SIX QUESTIONS YOU SHOULD ASK WHEN CONSIDERING COSMETIC SURGERY A At Transform, unlike A: many other providers, we own our hospitals, ensuring our patients are always in our care and every patient is there for a cosmetic surgery procedure.* State-of-the-art theatres provide our dedicated medical teams with the perfect environment in which to carry out cosmetic procedures. REASONS TO FEEL REASSURED – 100% pass rate on CQC inspections *Our patients in other parts of the UK can choose to attend one of our own purposebuilt hospitals in London or Manchester. However, we know that staying close to family and friends is important to you, so we work in partnership with BMI Healthcare, the UK’s largest private hospital group. This means there may be facilities available to you, closer to home. – 0% incidence of E-Coli, MRSA & C-Difficile – Specially designed consulting rooms and state-of-the-art operating theatres – Full pre and post-operative support – Outstanding infection prevention transforminglives.co.uk 3 Q Who are Q: my clinical team and are they specifically trained in cosmetic surgery? 3/6 PATIENT CARE – SIX QUESTIONS YOU SHOULD ASK WHEN CONSIDERING COSMETIC SURGERY A At Transform, your clinical team A: consists of a surgeon, consultant anaesthetist, clinic nurse and ward nurse – all of whom are trained in cosmetic surgery to ensure you receive outstanding care. REASONS TO FEEL REASSURED – Your surgeon will always give best advice and answer all your questions – Your consultant anaesthetist will provide the highest standard of care – Your clinic nurse will be an experienced cosmetic surgery nurse – Your ward nurse will provide you with all the help and support you require transforminglives.co.uk Our clinical teams have true empathy with our patients, all choosing to work in the field of cosmetic surgery. 4 Q What safety regulations Q: and tests have my breast implants undergone? 4/6 PATIENT CARE – SIX QUESTIONS YOU SHOULD ASK WHEN CONSIDERING COSMETIC SURGERY A At Transform, we use Allergan Natrelle implants, A: which are put through rigorous checks to ensure their quality and durability. They are produced by one of the world’s leading providers. We commit a great deal of time and effort to ensure all the products we use are of the very highest standard, something all patients should demand. REASONS TO FEEL REASSURED Allergan Natrelle implants: – 146 separate quality checks – Exceptional safety record – Outer layers made up of 6 protective layers – BIOCELL surface texturisation – CE marked, USFDA* approved and carrying globally recognised quality standards *United States Food & Drug Administration transforminglives.co.uk 5 Q How will I be Q looked after following my operation? 5/6 PATIENT CARE – SIX QUESTIONS YOU SHOULD ASK WHEN CONSIDERING COSMETIC SURGERY Our fully-equipped recovery rooms are designed to provide patients with comfort and privacy. Nurses are always on hand to monitor your post-op recovery. A At Transform, you’ll A: recover in one of our specialist hospitals and be looked after by your ward nurse. How you’re cared for after your surgery is as important as the surgery itself. REASONS TO FEEL REASSURED – Your surgeon and ward nurse will visit you before leaving hospital to ensure all is well – You’ll receive advice on the do’s and dont’s to help with a successful recovery – You’ll attend a follow-up appointment to remove your stitches and to check on your healing – A review with your surgeon will be booked to discuss your result and provide any further recommendations transforminglives.co.uk 6 Q What does my Q: aftercare really cover? 6/6 PATIENT CARE – SIX QUESTIONS YOU SHOULD ASK WHEN CONSIDERING COSMETIC SURGERY A At Transform, you’ll be covered by our A: standard 3-year aftercare programme but we also offer ‘Extended’ aftercare of up to 10 years for those of you who want extra peace of mind. REASONS TO FEEL REASSURED 3-year aftercare – 24 hour patient helpline – so you can contact our clinical team at all times – Free access to your surgeon at any time before or after your procedure. – 3 year re-admission policy Extended aftercare – 10 years re-admission surgery for Allergan Natrelle patients – 6 years re-admission for all other procedures transforminglives.co.uk Whether you go ahead with Transform or not, you owe it to yourself to research the ‘aftercare’ offered. All too often, terms like ‘lifetime’ or ‘unlimited’ aftercare are bandied around and have no real meaning. Wherever you choose to have your operation make sure aftercare isn’t an afterthought.