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LEARN MORE ABOUT THESE TRIPS Travel Agency Watch these trips come to life on the following pages through lively videos, slideshows and maps. CLICK BELOW 2 |Welcome Letter from Alex Fall is the ideal time to plan your next vacation 3 |Cruise Like a Celebrity EXTRAORDINARY Celebrity Cruises to Alaska or the Mediterranean VACATION Get away to Mexico’s beachfront playground 5 | Independent European Vacations Popular destinations at your own pace VALUES 6 |Delta Vacations to the Caribbean Choose from Punta Cana, Cancun & Jamaica 7 |Custom Cruises Aboard Oceania AAA BEST PRI GUARAN CE TEE Click her e fo r details Sail to Alaska, New England or the Baltic 8 |Unique Boutique River Cruises All-inclusive cruises throughout Europe 9 |Captivating Europe & Magical Morocco From holiday markets to Casablanca’s casbah 10|Come Alive Aboard Royal Caribbean Exclusive sailings designed by AAA experts 11|Beachfront Getaways from Funjet To Puerto Vallarta, Jamaica or Punta Cana Click corner to turn the page ➔ FALL 2013 4 |All-Inclusive Vacations to Cancun Dear AAA Member: Now that summer has passed, it’s time to turn our attention to the approach of winter. Fall is an ideal time to start making plans to shake off the winter blues and get away to someplace fun and exciting. Have you ever thought about Europe in the off-season? It’s the perfect time to go if you prefer fewer crowds, surprisingly mild temperatures and substantially cheaper prices. Or for sun and surf, the Caribbean and Mexico continue to provide excellent value. From Barcelona and Madrid to Jamaica, Punta Cana and Puerto Vallarta, AAA Travel Consultants can help you choose a trip that’s just right for you – and show you how to get even more value with exclusive AAA Benefits, AAA ExploreMore® Rewards and the AAA Best Price Guarantee*. Don’t forget, with iTravel Advisor from AAA®, you can experience, plan and book your vacation online as you video chat with one of our expert consultants. Go to AAA.com/iTravelAdvisor to learn more. If you’re like me, you’re probably eager to get started checking out the trips on the following pages, including a sampling of the many excursions available in our AAA CUSTOM VACATION COLLECTION AAA Custom Vacation Collection. Happy travels! Sincerely, Alexandra Petropoulos Vice President, CTIE AAA Travel Agency *Best Price Guarantee will be honored if within 24 hours of your booking you find a Valid Better Rate for an identical booking through a North American IATA/ARC registered business. Eligible trips must be with AAA’s Preferred Travel Partners. See details at AAA.com/BestPrice. TAKING CRUISING TO THE NEXT LEVEL On a Celebrity Cruise, every moment of your vacation can be measured by just how far it takes you from the ordinary. EXCLUSIVE FOR AAA MEMBERS Enjoy shipboard credit up to $100 per stateroom on select sailings ALASKA CRUISETOUR 13 Nights from $2,879 per person Departs Aug 29 – Sep 11, 2014 This exclusive journey from our Custom Vacation Collection includes distinctive amenities reserved especially for AAA guests. Begin your vacation with a seven-night cruise aboard the Celebrity Millennium, venturing into the rustic ports and scenic glacier fields that dot the Alaskan Peninsula. Upon arrival in Anchorage, you’ll travel inland to explore the wonders of Alaska’s unspoiled wilderness areas. Board the Wilderness Express and travel by rail to Talkeetna, followed by two nights in magnificent Denali and finally, Fairbanks. Enjoy a welcome cocktail reception and private farewell dinner AAA CUSTOM VACATION COLLECTION See a slideshow of this Alaska Cruisetour See a map tracing the route of this cruisetour Sail the Inside Passage en route to Ketchikan, Juneau, Icy Strait Point and Skagway Appreciate the hospitality and service of an on-site AAA Escort and the expertise of a knowledgeable Adventure Specialist In Anchorage, enjoy a private dinner at the Alaska Native Heritage Center Take a Tundra Wilderness Tour, venturing deep into Denali National Park Your visit to Fairbanks includes a city tour and a cruise down the Chena River MEDITERRANEAN CRUISE – ITALY, GREECE & TURKEY 10/11 Nts. from $1,549/ $1,749 per person Departs May – Oct 2014 Immerse yourself in the history and culture of Europe’s most fascinating ports aboard the newly christened Celebrity Reflection. Arrive early so you can enjoy the wonders of Rome. Then cast off for discovery and enrichment, visiting Athens, the Greek Isles and Turkey. See the charming, whitewashed villages on the islands of Santorini and Mykonos Explore the ancient ruins of Ephesus – significant sites in Christian history Take an optional tour of Pompeii or the Amalfi Coast during your stop in Naples See a slideshow of notable landmarks on this cruise See a map tracing the route of this cruise Click here for terms and conditions information. To plan your trip, request an iTravel Advisor appointment or contact a local AAA Travel Consultant. ALL-INCLUSIVE VACATIONS TO CANCUN EXCLUSIVE FOR AAA MEMBERS Receive a $50 certificate per booking toward the purchase of optional activities, tours and excursions Pleasant Holidays creates memorable vacations through personalized service and special values to hundreds of warm-weather destinations – including Cancun. DREAMS CANCUN RESORT & SPA 5 Nights from $770 per person Departures Starting Oct 21, 2013 Discover the pleasures of Unlimited-Luxury® at this extraordinary resort surrounded on three sides by the Caribbean Sea. Indulge in the comforts of your deluxe accommodations filled with elegant furnishings, advanced entertainment systems and a private terrace with spectacular views. Dine in your choice of five on-site restaurants and relax in one of five lounges Enjoy the resort’s daily dolphin show – even swim with them for an extra charge Receive an exclusive $200 resort credit good toward spa services and more View video highlights of the Dreams Cancun Resort (0:51 min.) RIU PALACE PENINSULA 5 Nights from $931 per person Departures Starting Oct 21, 2013 Set at the tip of a peninsula, this newest Riu resort features stunning ocean views and sparkling beaches. The sprawling waterscape offers four spectacular pools and the refreshing shade of tropical palm trees. Optional excursions include day trips to Chichen Itza and Tulum. See a slideshow preview of the Riu Palace Peninsula Resort Your Junior Suite accommodations include a regularly restocked in-room mini-bar Dining choices include Italian, Mexican, Japanese and a poolside steakhouse Pamper yourself with an optional facial or massage at the on-site Renova Spa HARD ROCK HOTEL CANCUN 5 Nights from $1,060 per person Departures Starting Oct 21, 2013 Vacation like a rock star at this non-stop, high-energy resort situated near Cancun’s entertainment area. Enjoy celebrity treatment in five acclaimed international restaurants, five bars and lounges, and a spa with outdoor palapa-style massage areas. Newly renovated guest rooms feature a balcony, wireless internet and a double jacuzzi Release your inner rock star, enjoying live music in the Smash Bar or Amphitheater Receive resort credit up to $1,500 – good toward golf, spa services and more See a slideshow preview of the Hard Rock Hotel Cancun LIVEÊ ITÊ TOÊ BELIEVEÊ ITÊ Click here for terms and conditions information. To plan your trip, request an iTravel Advisor appointment or contact a local AAA Travel Consultant. TRAVEL LIKE YOU MEAN IT Experience a magical independent vacation that unfolds along cobblestone streets and forest paths. Save 30% over high-season pricing! EXCLUSIVE FOR AAA MEMBERS Receive a $40 per person discount on bookings of $2,000 or more BARCELONA & MADRID 4 Nights from $1,010 per person Departures Nov 2013 – Mar 2014 Embrace the sights and delights of Spain, beginning in Barcelona, a city as distinctive as its Catalonian accent and renowned for the architecture of Antoni Gaudi. Then travel by high-speed rail to Madrid, where the Royal Palace and Prado Museum await your discovery. Walk Las Ramblas, a lively pedestrian mall leading to Barcelona’s Plaza Catalunya Ask your local Brendan host to recommend the best places for tapas or seafood Your Hop-On/Hop-Off tour pass is your ticket to Madrid’s Belle Époque district See a slideshow of stunning images from Madrid See a map tracing the route of this trip LONDON & PARIS 4 Nights from $1,132 per person Departures Nov 2013 – Mar 2014 Sample the best of London and Paris, spending time on both sides of the English Channel. A Hop-On/Hop-Off sightseeing pass is included in each city, leaving you plenty of free time to explore on your own. A Local Host is at your service 24/7 throughout your stay. Enjoy daily breakfast, plus airport transfers upon London arrival and Paris departure See Buckingham Palace, Big Ben and the London Eye with your city tour pass In Paris, your Hop On/Hop Off coach stops at the Eiffel Tower, the Louvre and more View a video profile of Brendan Vacations (1:44 min.) See a map tracing the route of this trip ROME, FLORENCE & VENICE 6 Nights from $1,240 per person Departures Nov 2013 – Mar 2014 Spend two nights in Rome with a Hop On/Hop Off pass to enhance your travels. Continue by high-speed train to Florence for a two-night stay, followed by Venice, where a walking tour shows you the highlights. Explore on your own, or sip a cappuccino tableside by the Grand Canal. Enjoy stops at the Forum, Trevi Fountain and the Vatican on your Rome city tour Giotto’s Bell Tower and Micheangelo’s David are part of your Florence guided tour In Venice, admire the talents of an artisan demonstrating his glassblowing skills See a slideshow of notable landmarks on this trip See a map tracing the route of this trip Click here for terms and conditions information. To plan your trip, request an iTravel Advisor appointment or contact a local AAA Travel Consultant. ALL-INCLUSIVE CARIBBEAN VACATIONS Combine the lowest airfare on Delta Air Lines® with a hotel stay for incredible value. Earn credited flight miles and up to 7,500 bonus miles per person. EXCLUSIVE FOR AAA MEMBERS In addition to the land-only offers below, save $25 per booking when you book your flight & hotel together on packages of $1,000 or more with a 14-day advance purchase through AAA – ask for pricing including airfare via Delta Air Lines PUNTA CANA – IBEROSTAR BAVARO, PREMIUM GOLD 7 Nights from $936 per person Departures Sep 2013 – Mar 2014 This all-inclusive hotel is located on the Dominican Republic’s pristine Bavaro Beach and features spacious junior suites, each with a balcony or terrace. Dine at your choice of five on-site restaurants and enjoy resort privileges at two adjacent Iberostar properties. Cool off in one of two lake-style pools situated just steps from the beach Have fun playing tennis, golfing (complimentary greens fees) or snorkeling Pamper yourself in the Sensations Spa, opting for a soothing facial or massage See a slideshow preview of the Iberostar Bavaro Resort CANCUN – THE ROYAL CANCUN 7 Nights from $1,202 per person Departures Sep 2013 – Mar 2014 Fronting a scenic stretch of powdery white sand, this newly updated resort sits in the heart of Cancun’s famous hotel zone. Enjoy an exclusive upgrade to Exclusive All-Inclusive PLUS, featuring express check-in, enhanced room amenities, unlimited à la carte dining and more. See a slideshow preview of the Royal Cancun Resort Take a dip in the infinity pool with swim-up bar and two hot in-pool whirlpools Enjoy oceanfront dining at Pelicanos, one of eight à la carte restaurant choices Sip a cool beverage while relaxing beachside in a canopied shade bed or lounger JAMAICA – IBEROSTAR GRAND HOTEL ROSE HALL 7 Nights from $1,707 per person Departures Sep 2013 – Mar 2014 Located just 20 minutes east of Montego Bay, this adults-only, all-inclusive property features a wealth of exceptional amenities amid the marvelous Rose Hall Plantation beach area. Rooms feature whirlpool tubs, elegant balconies and personalized butler service. View video highlights of the Iberostar Grand Hotel Rose Hall (1:11 min.) Choose from five eclectic dining venues, and enjoy 24-hour deluxe room service Play up to two rounds of golf at nearby Cinnamon Hill Golf Course, cart included Enjoy resort privileges at two Iberostar properties adjacent to the hotel Click here for terms and conditions information. To plan your trip, request an iTravel Advisor appointment or contact a local AAA Travel Consultant. OCEANIA CRUISES – IT JUST FEELS RIGHT By blending elegance, luxury and the finest cuisine at sea, Oceania’s mid-sized ships provide all the ingredients for guests to flourish. EXCLUSIVE FOR AAA MEMBERS Prepaid gratuities and shipboard credit up to $150 per stateroom on select sailings AAA Escort and exclusive member event on Custom Vacation Collection sailings 10-NIGHT ALASKAN GLORY Sails Jun 17 – 27, 2014 Call for AAA’s Exclusive Group Pricing Join us aboard the Regatta for this very special Custom Vacation Collection sailing. Watch Alaska’s unique treasures unfold as you cruise the Inside Passage to Icy Strait Point and by Hubbard Glacier. Also enjoy stops in Ketchikan, Juneau, Sitka, Wrangell and Victoria. AAA CUSTOM VACATION COLLECTION View a video highlighting the Oceania cruise experience (3:40 min.) See a map tracing the route of this cruise Travel by horse-drawn trolley through Ketchikan, the Salmon Capital of the World Learn about Tlingit Indian traditions and the symbolism of totem poles in Sitka Explore Juneau and the majestic Mendenhall Glacier that lies on its outskirts 12-NIGHT BALTIC EXPLORER Sails Jul 11 – 23, 2014 Call for AAA’s Exclusive Group Pricing Sail aboard the Marina from Stockholm to London, crisscrossing the Baltic to Tallinn, Helsinki and St. Petersburg, where you’ll enjoy an overnight stay. Sail on to ports in Latvia, Lithuania and Germany, before making full day stops in Denmark and Belgium. AAA CUSTOM VACATION COLLECTION View video showcasing the comforts & amenities of the Marina (1:07 min.) See a map tracing the route of this cruise See firsthand the world-class art collection of the Hermitage in St. Petersburg View the art nouveau influences of Latvia’s Riga, dating to the turn of the century Stroll the boutiques and cafes along Copenhagen’s historic Nyhaven waterfront 12-NIGHT CANADA & NEW ENGLAND FALL FOLIAGE Departs Sep 28, 2014 Call for AAA’s Exclusive Group Pricing Autumn colors should be at their peak as the Regatta sails from Montreal to New York City in the fall of 2014. Visit Quebec City’s beautifully preserved Old Town, charming ports in the Canadian Maritimes, and historic harbors along the lighthouse-dotted coast of New England. AAA CUSTOM VACATION COLLECTION See a slideshow highlighting the comforts & amenities of the Regatta Watch for eagles soaring overhead as you view Newfoundland’s colorful landscapes Stroll the waterfront shops of Bar Harbor or hike the trails of Acadia National Park Take the Cliff Walk that traces the shore behind Newport’s Gilded Age mansions Click here for terms and conditions information. To plan your trip, request an iTravel Advisor appointment or contact a local AAA Travel Consultant. ALL-INCLUSIVE BOUTIQUE RIVER CRUISES Everything is included in your European river cruise, from prepaid gratuities; to all meals onboard with unlimited beverages; fully hosted excursions and more. EXCLUSIVE FOR AAA MEMBERS Receive an additional $125 per person discount on cruises of 3-13 days; a $250 per person discount on cruises of 14 days or more TULIPS & WINDMILLS 9 Nights from $3,179 per person Departures Mar – Apr 2014 Cruise from Amsterdam to Antwerp on this springtime cruise through the waterways of the Netherlands and Belgium. Discover traces of the region’s history seen everywhere: on WWII battlefields, in medieval Ghent, in the tall ships moored at Enkhuizen and more. See a map tracing the route of this river cruise Stroll through acres of blooming tulips and climb the steps of a working windmill View museum works by Rembrandt and walk the cobbled streets of Bruges Save $100 and enjoy $100 shipboard credit per person on select April departures VENICE & THE GEMS OF NORTHERN ITALY 7 Nights from $3,571 per person Departures Apr – Nov 2014 Board the luxurious River Countess for an unforgettable cruise from Venice to the storied cities along the Po River Valley. Explore Venice along with exciting excursions in Padua, Polesella, Bologna, Verona and more. Unpack, relax and indulge in the hospitality of Northern Italy. Stand below the Juliet Balcony, just as Romeo did, on a full-day Verona excursion Join in on a pasta-making workshop in Bologna, the culinary capital of Northern Italy Save $100 and enjoy $100 shipboard credit per person on select 2014 departures See a slideshow of cruise highlights See a map tracing the route of this river cruise A PORTRAIT OF MAJESTIC FRANCE 14 Nights from $6,779 per person Departures Mar – Oct 2014 Spend a week cruising the Seine, followed by a second week plying the waterways of Bordeaux. You’ll experience dazzling Paris, charming Les Andelys and Rouen. Then, travel by high-speed rail to the land of wine and châteaux for a cruise through Saint-Émilion, Blaye and more. Visit Normandy, Honfleur and Giverny, home to Monet’s beloved home and garden In Bordeaux, savor gourmet delicacies on three exclusive wine-themed excursions Save $200 and enjoy $100 shipboard credit per person on the 5/25/14 departure See video highlights of dining aboard a Uniworld river vessel (1:07 min.) See a map tracing the route of this river cruise Click here for terms and conditions information. To plan your trip, request an iTravel Advisor appointment or contact a local AAA Travel Consultant. DELIVERING THE EXPERIENCES OF A LIFETIME Insight puts you in the heart of your destination with cultural highlights at your doorstep. Book and pay in full by 10/31/13 – save up to $442 per couple!* EXCLUSIVE FOR AAA MEMBERS AAA Members receive a $40 voucher per person good toward payment of select optional tours. ALPINE CHRISTMAS MARKETS 9 Nights from $2,025 per person Departs Nov 28 – Dec 14, 2013 This great mix of two and three-night stays is the perfect way to celebrate the season. Your itinerary starts in Munich and continues to Salzburg, Innsbruck, Freiburg, Strasbourg and Zurich. Best of all, there’s loads of free time for shopping through the brightly lit stalls. Enjoy a taste of Tyrolean hospitality at highlight dinners in Innsbruck and Zurich Take a Black Forest carriage ride, before crossing the Rhine to Strasbourg, France Attend Europe’s biggest indoor market in Zurich with its Swarovski crystal tree View a video highlighting the Innsbruck Holiday Market (1:05 min.) BEST OF ITALY 10 Nights from $2,650 per person Departs Nov 1, 2013 – Mar 28, 2014 Roman relics, Venetian canals and Capri sunshine are fused with a touch of la dolce vita for this perfect tour of Italy. Enjoy a private tour of St. Peter’s Basilica. Stand in awe of Michelangelo’s David. Even partake in the Italian social ritual La Passeggiata, or evening stroll. See a map tracing the route of this trip Stay in premium hotels, including the four-star Grand Hotel Palatino and Giotto Hotel In Venice, cruise by private launch to St. Mark’s Square and the Bridge of Sighs Savor a memorable end-of-tour Roman feast, with abundant food, wine and music TREASURES OF SPAIN, PORTUGAL & MOROCCO 18 Nights from $3,425 per person Departs Oct 31, 2013 – Mar 27, 2014 This kaleidoscopic adventure takes you from the Iberian Peninsula’s most cosmopolitan cities, to an exotic land of medinas and minarets. Tour the iconic sights of Spain and Portugal, before sailing to Morocco for a five-night stay. Finish in spectacular style, touring the Costa del Sol. View a video capturing the sights and sounds of Morocco (1:10 min.) Visit the Rock of Gibraltar, the Royal Palace in Madrid and Lisbon’s Belem Tower Taste the wines of Valdenpenas, known for their easy-to-drink Tempranillo reds Shop for carpets in Fes, stroll the Casbah in Tangier and toast Bogart in Casablanca Click here for terms and conditions information. To plan your trip, request an iTravel Advisor appointment or contact a local AAA Travel Consultant. ROYAL CARIBBEAN: DESIGNED FOR WOW! EXCLUSIVE FOR AAA MEMBERS Shipboard credit of $50 per stateroom on select sailings Exclusive AAA Custom Vacation Collection benefits on sailings listed below Hospitality and service of an on-site AAA Escort Unleash your adventurous spirit on these exclusive Royal Caribbean departures from AAA’s Custom Vacation Collection – cruises that make you feel alive! NORTHEAST COAST EXPLORER PLUS NEW YORK CITY 11 Nights from $1,364 per person Departs Aug 26, 2014 Get a taste of the Big Apple on a two-night pre-cruise stay in New York City, followed by a nine-night cruise along the New England coast into Canada. The Explorer of the Seas sails to Portland, Bar Harbor, scenic ports in New Brunswick and Nova Scotia, and finally a full day in Boston. AAA CUSTOM VACATION COLLECTION Download a detailed 11-night itinerary (pdf) See a slideshow of cruise highlights Take a guided tour of New York City’s celebrated sites, including a stop at the 9/11 Memorial See Bar Harbor, the former playground of the Rockefellers, Astors and Vanderbilts Witness the amazing Reversing Falls Rapids, occurring twice daily in St. John DELUXE ALASKA LAND & SEA VACATION 12 Nights from $2,524 per person Departs May 30, 2014 Enjoy a seven-night cruise through Alaska’s Inside Passage aboard the Radiance of the Seas. Witness enormous glaciers spilling into the sea and spectacular views of steep-sided fjords. Then, come ashore for a five-night inland tour full of wondrous experiences and adventures. AAA CUSTOM VACATION COLLECTION Download a detailed 12-night itinerary (pdf) View video highlights of an Alaska Land & Sea Vacation (1:38 min.) Enjoy breakfast during a private viewing event of Hubbard Glacier Enjoy two nights in Denali, with an upgraded Tundra Wilderness Tour Relish three exclusive dinners, including an outdoor salmon-bake in Talkeetna ITALY, GREECE, TURKEY LAND & SEA VACATION 11 Nights from $2,779 per person Departs Oct 7, 2014 This 11-night trip starts with an amazing tour through the Italian Lakes to Venice. Spend two nights in Stresa on scenic Lake Maggiore followed by two nights in Venice. Next, cruise the Greek Isles to Turkey aboard the Splendour of the Seas, including a stop in Dubrovnik. AAA CUSTOM VACATION COLLECTION See a map tracing the route of this Land & Sea Vacation Savor Northern Italian cuisine and enjoy a private boat ride on Lake Como Admire the wonders of Venice, the Dalmatian coast, Santorini and Katakolon Explore ancient Ephesus, where gladiators once battled in its 25,000-seat theater Ask about other departure dates with the same itineraries. Click here for terms and conditions information. To plan your trip, request an iTravel Advisor appointment or contact a local AAA Travel Consultant. CHOOSE YOUR BEACHFRONT GETAWAY Great trips stay with you long after your tan has faded. So, wherever your trip may take you, Funjet Vacations and AAA Travel Agency will help you make the most of it. EXCLUSIVE FOR AAA MEMBERS Receive a $50 credit good toward optional tours, activities or other added features PUERTO VALLARTA – GOLDEN CROWN PARADISE RESORT 3 Nights from $226 per person Departures Sep 18 – Dec 21, 2013 This adults-only all-inclusive resort puts the focus on pampering, tranquility and rejuvenation. Come here to reconnect. Sleep late. Indulge in a spa treatment. Play golf or tennis. Read a book on the beach. Take up a new water sport. Or simply sit back and do nothing at all. View a video preview of Puerto Vallarta (1:02 min.) Admire Banderas Bay from your balcony, because every room has an ocean view Enjoy up to $600 in resort inclusions – good for enhanced amenities and upgrades Take in the sights and nightlife of Puerto Vallarta – just a short cab ride away JAMAICA – COUPLES TOWER ISLE RESORT 3 Nights from $469 per person Departures Nov 1 – Dec 20, 2013 Emerging majestically from the cliffs of Jamaica’s emerald mountains, this alluring adults-only, all-inclusive resort near Ocho Rios provides an ideal setting for couples and honeymooners. Enjoy the finest island cuisine. Dive into a paradise of activities. Or indulge in total relaxation. Get away from it all, basking in the solitude of the resort’s own private island Sample award-winning cuisine at a wide selection of unique restaurants Enjoy free scuba diving, catamaran cruise and golf greens fees View a video highlighting the Couples Tower Isle Resort (2:00 min.) PUNTA CANA – HARD ROCK HOTEL & CASINO RESORT 3 Nights from $683 per person Departures Sep 1 – Dec 15, 2013 Enjoy exhilarating nightlife, tantalizing culinary options and five-star accommodations – all lovingly cradled by the most pristine beaches in the Caribbean. Lose yourself in lush, manicured grounds at this all-inclusive hideaway, featuring on-site tennis and golf adjacent to the resort. View a video highlighting the Hard Rock Hotel & Casino (1:32 min.) Luxuriate in one of 12 pools (two for children), and enjoy five swim-up bars Turn up the excitement at the Hard Rock’s expansive Las Vegas-style casino Receive a resort credit of up to $1,500 – good for golf, spa services and more Click here for terms and conditions information. To plan your trip, request an iTravel Advisor appointment or contact a local AAA Travel Consultant.