SAP Master Data Governance for Enterprise Asset Management

Transcription

SAP Master Data Governance for Enterprise Asset
Management
Dean Fitt – Solution Manager, Asset Management Solutions, SAP SE
Stavanger, 21 October 2015
What I’ll Cover
§ SAP solutions for Asset Information Management
§ SAP Info Steward to Manage Asset Data Quality
§ SAP Master Data Governance – EAM Extension
§ Summary
§ Questions
© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Customer 2015
2 | 2
Mastering SAP Plant Maintenance
Enterprise Asset Management – master data challenges
Delayed transition from build to run/operate phase
Without accurate asset data, transition from build to operational
phase can be delayed, affecting profitability and customer
satisfaction
Increased health/safety risks and lower productivity
Due to omissions and inaccuracies in asset data, MRO work is
delayed, decreasing uptime, increasing health/safety risks and
reducing productivity
Decreased profitability
Plants in asset-intensive industries must run at optimum capacity
to be profitable. Poor quality of asset data leads to missing parts
or poor maintenance, affecting uptime
Customer
3
Business Drivers for Asset Master Data Governance
Capital Projects
Shutdowns / Turnarounds / Outages
Operational Excellence
Ineffective capital project information
handover can add up to 1% to total
capital project costs.
($1M additional cost on a $100M
construction project).
Maintenance and Construction activities
performed during Shutdown typically result in
1000’s of asset master data changes.
Transformational projects aimed at
improving processes leading to increased
productivity and profitability
Mergers & Acquisitions
Regulatory Compliance
Data Quality
Timely incorporation of newly acquired
capital assets is essential for effective
operations and maintenance, regulatory
compliance and financial reporting.
Fortune 500 firms in asset intensive industries
typically incur 2000+ asset modifications per
month requiring asset master data changes
which can impact EHS performance
Ensuring accurate, complete asset master
data can have a direct impact on reducing
environmental, health & safety risks,
improving operational performance and
maintaining regulatory compliance.
Customer
5
Asset Management with SAP solutions
Covering the complete asset lifecycle
Project and Portfolio
Management
Asset Operations
and Maintenance
Environment,
Health, and Safety
Asset Network
Idea Management
Asset Strategy and Performance
Incident Management
Asset Information Collaboration
Portfolio Management
Asset Information Management
Maintenance Planning and
Scheduling
Environment, Health, and Safety
Compliance and Risk
Management
Asset Information Governance
Project Management
Maintenance Execution
Environmental Emissions
Management
Predictive Maintenance and
Service
Resource Management
Mobile Asset Management
Management
of Change
Plan-driven Procurement
Maintenance Safety
and Permit to Work
Contingent workforce and
services procurement
Project Connectivity
Technology Enablers
Enterprise Information
Management
Machine Connectivity
3D Business Visualization
Mobile Experience
Customer
6
SAP solutions for Enterprise Information Management (EIM)
from Architect to Archive
Before
After
Data
Quality
A
D
B
C
Data
Integration
Master Data
Management
GOVERN
Content
Management
Data
Discovery
Information Lifecycle
Management
Customer
7
SAP solutions for Enterprise Information Management (EIM)
from Architect to Archive
Understand
Integrate
Cleanse & Monitor
Manage
Associate
Archive
A
D
Before
Data discovery
to help profile,
visualize, and
understand data
across an enterprise
and how information
flows across the
organization
Data integration
and replication to
help access, move, and
load all data sources
including both
structured or
unstructured data, Big
Data sources, on
premise or in the cloud
After
Data quality to help
the business discover,
measure, and improve
data quality across all
domains and sources at
the point of entry
SAP Information
Steward
B
C
Master data
management and
governance to
Enterprise
content
management
Information
lifecycle
management to
provide reliable,
consistent, and relevant
information across
multiple domains (e.g.
material, customer,
supplier, finance, asset)
directly embedded into
business process
applications
integrated with SAP
Business Suite
processes allowing
enterprise wide
collaboration to create,
access and manage
unstructured content
within transactional
applications
define data retention
periods, manage data
storage and access,
and ensure compliance
with legal and
regulatory mandates
SAP Master Data
Governance
Customer
8
SAP solutions for EIM today – mature solutions
Sample scenarios
Understand
Integrate
Cleanse & Monitor
Manage
Associate
Archive
A
D
Information
Governance
SAP PowerDesigner
Data
Migration
SAP PowerDesigner
Trusted
Analytics
Before
SAP PowerDesigner
After
B
C
SAP Master Data
Governance
SAP Data Services / SAP Replication Server / SLT
SAP Information
Steward
SAP xECM by OpenText
SAP ILM
SAP Information Steward
SAP xECM by
OpenText
SAP ILM
SAP Information
Steward
SAP Information
Steward
SAP Master Data
Governance
SAP Information
Steward
SAP Information
Steward
Customer
9
What I’ll Cover
§ SAP Info Steward to Manage Asset Data Quality - GET it CLEAN
§ SAP Master Data Governance – EAM Extension
§ Summary
§ Questions
Customer 2015
10| 10
SAP Information Steward – Measures Data Quality
“Do you know the level of data quality within your systems right now?”
Customer
11
SAP Asset Data Quality Rapid-Deployment Solution (RDS)
Data Quality Scorecard – quick access to a key data domain
Drill into scorecard
details
Scorecard to
measure DQ from a
Data Steward’s
perspective
Key Quality
Dimensions
(KPI for data)
Latest quality
score
Data quality
score metrics
Quality trend
Customer
12
SAP Asset Data Quality
Drill-down to a "list of failed records"
Maintenance Plans > Integrity > Maintenance Plan without scheduling
Next step is to remediate the master data e.g. create change request in MDG.
Customer
13
End to End Data Quality Remediation Process
Seamless notifications from Info Steward, follow-up embedded within MDG Workflows
Information Steward Data Quality
Scorecards fully integrated with
Master Data Governance
Business Processes
• Cleansing Case can be created
directly from failed records
(highlighted)
• Predefined validation rules and
DQ Scorecards
Create Change
Request from
failed records
• Records dynamically filtered
based on drill down in Scorecard
Customer
14
Asset Data Quality – Rapid Deployment Solution (RDS)
The SAP Asset Data Quality rapid-deployment solution allows customers the ability to assess, validate
and continuously monitor the quality of their asset master data. Simplify management of your asset data
quality with SAP's industry-leading EIM tools and predefined content.
Score and monitor
asset data quality
with SAP
Information Steward
SAP Business Suite
SAP ERP 6.0
Information Steward
(Java/FlexRules
UI)
Business
Monitoring
Profiling
(EAM data = functional location, equipment,
BOMs, maintenance plans, task list, orders,
notifications, docs, etc.)
Data Services
Staging DB
Plant Data
Extract and
transform asset
master data from
ECC with SAP Data
Services
Customer
15
Asset Data Quality – Scope of Rapid Deployment Solution (RDS)
The scope of the solution includes processes for creating or changing business and
validation rules, identifying corresponding data quality issues, and on-going analysis
of historical data with continuous insight for SAP ERP.
Key data domains include:
What is included in the service offering:
Functional Location
Profile the 38 Asset Management tables
Equipment
Implement 55 pre-defined rules
BOM
Implement two data service jobs i.e. 1 initial
and 1 delta
Maintenance plan
Task List
Catalog Profile
Configure 1 dashboard and 1 scorecard
based on 6 pre-defined rules
Direct access to SAP Asset Data Quality rapid-deployment solution from SMP: service.sap.com/rds-is-eam
Direct access to the download center: http://service.sap.com/swdc
Customer
16
SAP Asset Data Quality Rapid-Deployment Solution (RDS)
Examples of Asset Data Quality Rules
Maintenance Plans / Items
•
•
Safety Critical Equipment (SCE) with Maintenance Plan Items.
Failed Records will indicate Safety Critical Equipment without assignment to
Maintenance Plan Items.
Bills of Material (BOM)
•
Identify spare parts that are not on a BOM (spare parts not on a BOM are considered
obsolete)
•
Failed records show spare parts with inventory but not on a BOM.
Technical Objects (Functional Locations / Equipment)
•
Check that the Technical Object has been modified in the last 5 years.
•
Failed records are Technical Objects that have not been modified in the last 5 years.
Customer
17
What I’ll Cover
§ SAP Info Steward to manage Asset Data Quality - GET it CLEAN
§ SAP Master Data Governance – EAM Extension - KEEP it CLEAN
§ Summary
§ Questions
Customer 2015
18| 18
Process Excellence with SAP Master Data Governance
APPROVE CHANGE
BEFORE
EXECUTE CHANGE
E-mail
phone call
Collect information
from various sources
Local application
Manual re-entry
file upload
custom interface
MDG workflow
One repository for
insights about the impact
of the change
Audit trail
check against application
logic
Enterprise services
down-/upload
ale
AFTER
Customer
19
Create/Change an Equipment Master
Basic
Engineering
Financial
Warehouse
§
§
§
§
§
§
§
§
§
§
§
§
§
§
§
§
§
General Data
Location
Organization
Structure
Documents
Sales
Serial Data
Warranty Data
Classification
Characteristics
Measurement Points
Partners
Address
Permits
Linear Data
Multi Lingual Texts
Financial Asset Data
Customer
20
Collect Information from Various Sources
Customer
21
MDG Enables a Logical, Role Based, Workflow enabled process
Basic
Engineering
Warehouse
Review
and Approve
Customer
22
SAP Master Data Governance
High-level architecture overview
Optional
EIM Parts
Central System for Master Data Processes
Client
Systems
Portal / NetWeaver Business Client
ERP
SRM
User Interfaces, Roles, Work Centers
Information Steward
Workflows
Validation
Power Designer
SAP Solutions
for EIM
SAP HANA
Supplier/Customer
Material
Custom
CRM
Staging
Data Services
NetWeaver MDM
Financial
Change Request, Governance Model, Search and DQ Adapters,
UI Framework, Analytics, Replication, Key / Value Mapping
SAP ERP 6.0 EhP6 / 7
AS ABAP 7.x
Integrate services for data cleansing,
matching and consolidation
Tight integration into SAP Business Logic
and leveraging standard AS ABAP
EAM
On Premise
Apps
Cloud
Systems
3rd Party
Client systems are integrated via various
channels (such as SOA, ALE, RFC, File)
Customer
25
Master Data Governance’s Integrated Object Model
Company
Consolidation:
Item, Group &
Hierarchies, Unit,
Break Down Category
Basic & Classification
Data
Logistics
Data
GL Account/
Chart of Accounts
Financial Reporting
Structures:
Balance Sheet,
P&L Statement
Cost Element/
Hierarchies
Cost Center/
Hierarchies
Profit Center/
Hierarchies
Value
Accounting ,Controlling and Consolidation
Financials
Material
Supplier & Customer
General Data &
Descriptions
Business Partner Attributes
Central Data
Roles
Units of Measure
Bank Details
Identification
Quality Data
Tax Numbers
Industry Sectors
EAN, UPC
Addresses with Usage and Versions
Classification
Business Partner Relationships
Sales Data
Supplier Attributes
General Data
Customer Attributes
General Data
Comp. Code Data
Comp. Code Data
Purchasing Data
Sales Area Data
Plant Data
Storage &
Warehouse Data
Valuation &
Costing
Tax Indicators
Customer
26
High-level architecture overview – EAM focus
Central System for Master Data Processes
EIM Solutions
Client
Systems
Portal / NetWeaver Business Client
ERP
SRM
User Interfaces, Roles, Work Centers
Information Steward
Workflows
Data Services
Staging
Validation
Power Designer
NetWeaver MDM
SAP Solutions
for EIM
SAP HANA
CRM
Enterprise Asset
Management Domain
EAM
Change Request, Governance Model, Search and DQ Adapters,
UI Framework, Analytics, Replication, Key / Value Mapping
SAP ERP 6.0 EhP6 / 7
AS ABAP 7.x
Integrate services for data cleansing,
matching and consolidation
Tight integration into SAP Business Logic
and leveraging standard AS ABAP
On Premise
Apps
Cloud
Systems
3rd Party
Client systems are integrated via various
channels (such as SOA, ALE, RFC, File)
Customer
27
SAP MDG, enterprise asset management extension by Utopia – Roadmap in
phases
Planned
Customer can buy MDG-EAM by Utopia from SAP SKU #7014970
Pricing is by number of objects put under governance (similar to other MDG
domains). In blocks of 20,000
Upgrades
Customer will be entitled and receive product updates with additional objects
and product capabilities via the standard SAP maintenance contract.
Installed via applying new Support Pack from SAP
Support
Warranty
Catalog Profile
Functional
Location BOM
Object Links
Work Centers
Production
Resources
Measuring
Points
Task Lists
Maintenance
Plans / Items
Classification
Characteristics
Service Master
Linear Asset
Management
Licensing
Equipment BOM
Priority based on demand
2016
MRO BOMs
Functional
Locations
Equipment
Master
Available
Solution Extension Package Sold by SAP
Includes:
}
Complete Data Models
}
Workflow
}
Change Requests
}
Data Replication Model
}
Business Rules
}
UI Configuration
}
Implementation Plan
}
Documentation
Via SAP OSS like other MDG Domains
Customer
28
Master Data Governance Process
Activate
Requester
Specialist
• Creates Change
Request for
master data
creation/update.
Master Data Expert
• Review and
Maintain
Equipment Data
• Reviews change
request and
either activates
or sends for
rework.
System ECC
• Writes changes
to database and
triggers
distribution.
• Adds Equipment
information
Send for Rework
This function allows you to implement an integrated process of master data governance that starts with a request to create or change an
equipment (example), continues with processing and commenting by different expert users and stakeholders, and finishes with approval or
rejection by authorized experts. All processing steps are supported by workflow.
Customer
29
Search for Equipment
Requester
Specialist
Master
Data
Expert
System
ECC
Customer
30
Create new Equipment
Requester
Specialist
Master
Data
Expert
System
ECC
Customer
31
Add Detailed Data
Reference, Manufacturer, etc.
Requester
Specialist
Master
Data
Expert
System
ECC
Customer
32
Pick up Workflow and complete data
Requester
Specialist
Master
Data
Expert
System
ECC
Customer
33
Final check and activation
Requester
Specialist
Master
Data
Expert
System
ECC
Customer
34
Check My Change Requests
Requester
Specialist
Master
Data
Expert
System
ECC
Customer
35
MDG - Enterprise Asset Management extension
Adjust the User
Interface to your needs
n
Defaulting
n
Personalization
n
Configurable via WebDynpro
Efficient processing
n
Rule-based auto-fill
n
Drop-down lists and values
pulled directly from EAM
(ERP-PM)
n
Minimize inaccurate
information & facilitate errorfree loading
Customer
36
Change Request - Create Functional Location
Efficient
processing
Change
Request
Header
Changed
Fields
Highlighted
n
Rule-based
auto-fill
n Drop-down lists
and values
taken directly
from EAM
(ERP-PM)
n Minimize
inaccurate
information &
facilitate errorfree loading
Customer
37
MDG EAM Features
Customer
38
Change Request
Single Object Processing
Tactical change focused. Configurable UI facilitates
ease-of use and simplified processes
Multi-Object Processing
Accommodates multiple input methods. Supports multiple
roles and stakeholders. Staging area enables complex,
longer duration EAM data configuration & validation before
loading
Customer
39
Analyze your Process Metrics – SLA reporting of Change Requests
Customer
44
Full Audit Trail with Change Documents
Customer
45
BRF+ Rule Example
Making Field Mandatory (Simple)
Customer
47
BRF+ Rule Example
Derivation Rule from Equipment Maintenance Plant
Customer
48
BRF+ Rule Example
Check External Equipment Number
Customer
49
What I’ll Cover
§ SAP Info Steward to manage Asset Data Quality - GET it CLEAN
§ SAP Master Data Governance EAM Extension - KEEP it CLEAN
§ Summary
§ Questions
Customer
51
SAP Master Data Governance – Typical Process Flow
External Providers
External Services
Master Data Staging Area
Re-use existing business logic
Integrate external services
Data enrichment, duplicate check
Collaboration
Adaptable workflow
Auditable change process
2
Maintain
Central maintenance of
master data in staging area
Validate
3
Approve
1
Business Processes
Replicate
Replicate
4
3rd party EAM systems
Automatic replication to
non-SAP and SAP
systems
SAP ECC Enterprise
Asset Management
Adaptation /
enrichment in local
systems
5
Adapt
Customer
54
SAP Master Data Governance, EAM extension by Utopia
Centrally govern asset master data on top of SAP Business Suite
A natural extension of the business processes running in SAP EAM,
providing out-of-the-box, enterprise asset management master
data governance to centrally create, change and distribute master data.
Governance
Enables governance, compliance and transparency through
integrated staging, approval and central audit trail
Consistent Data
Delivers consistent definition, authorization and replication of
key SAP EAM master data entities
Integration
Native integration with SAP Business Suite and SAP ERP,
including EAM (ERP-PM)
Re-use
Re-use of SAP data model, UI and existing business logic and
configuration for creation and validation of master data
Data Quality
Can leverage SAP Information Steward and Data Services for
data quality and enrichment
Customer
55
“You pointing at it won’t help! I still have to create a material master, add it to the BOM
and task list, serialize it, release it twice, stage it, transfer and confirm it. Come back a
week on Wednesday”
57
Thank you
Contact information:
Dean Fitt
dean.fitt@sap.com

SAP Master Data Governance for Enterprise Asset Management

Transcription

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