What`s the cost to taxpayers supporting 45000 residents in North
Transcription
What`s the cost to taxpayers supporting 45000 residents in North
MAKE IT YOUR BUSINESS BeSeen. BeHeard. Belong. WHAT’S INSIDE? Municipal Governance............... 1 Municipalities face challenges................. 4 Business Excellence Nominees.................. 6 Upcoming Events.. 11 Change Workplaces Review...................... 12 Golf Tournament... 13 News Tickers........... 14 New Members........ 15 Donald Cooper Workshop................ 16 SEPTEMBER 2016 A Special Publication of The Sun Times 41391553 Municipal Governance: The Power of One (This article illustrates some of the apparent cost savings derived from the amalgamation of four municipal governments in south eastern Ontario into the municipality of Quinte West relative to the four similarly sized, but uncombined municipalities comprising North Grey [Georgian Bluffs, Owen Sound, Chatsworth and Meaford). The article compares four cost centres common to all municipalities: Mayor and Council, senior administration, fire services and policing. Although this is not a new subject, and many acknowledge that ‘something’ needs to be done to control costs – this comparison is an important consideration that needs to be seriously discussed. The long-term sustainability of North Grey depends on it). Within Canadian federalism, there are three orders of government: federal, provincial and municipal. They make up a complex continued..... Bundle your business services and save! Call us today 519.368.2000 is Taking Care of Business AD{TS4782514} 2 www.oschamber.com MAKE IT YOUR BUSINESS continued from page 1 structure within which governmental responsibilities and expenditures are distributed. Most of Canada’s annual public expenditure are made by federal government departments and agencies (50%) and the provinces and territories (42%) with only a small share (8%) expended by our Country’s 3,664 rural and urban municipalities. Let’s look at some local costs in comparison with Quinte West, a relatively new municipality that, among other compelling reasons, was created explicitly to reduce significant cost overlaps – and has done so. Quinte West is a city of about 45,000 people (about 5,000 less than North Grey), located on the western end of the Bay of Quinte on Lake Ontario. It was formerly part of Hastings County, but is now a separate municipality. It was formed through the amalgamation of the City of Trenton, the village of Frankford and the townships of Murray and Sidney on January 1, 1998. In making the following four cost comparisons it is recognized that there are a number of other services provided by these municipalities that tell the same story, particularly at the management level. It is important to also note that the numbers used are not precise. They have been rounded for analytical and presentational ease. But the story they tell is so compelling that this modest adjustment does not in any way change the evident conclusions. Mayor and Council The residents of the four municipalities in North Grey are represented by four mayors, four deputy mayors and 20 councillors – a total of 28 elected leaders. The combined current annual cost to support these Councils is about $800,000 or about $16 per resident. However taxpayers in the four municipalities also pay part of the $620,000 cost associated with the Grey Regional Council. On the pro-rata allocation basis used by the County, this adds about another $264,000 to the tax bill in North Grey or about $5 per resident. So in sum, each resident pays in the range of $21 for the direct costs of their multiple Councils. Quinte West has a mayor and 12 councillors for a total of 13. The current annual cost to support the Quinte West Council is $500,000 or about $11 per resident. Senior Municipal Administration It is difficult to be accurate in making meaningful calculations of municipal administrative expenses on a comparative basis. What is clear is that the numbers are large. The tip of this iceberg is the cost of the offices of the Chief Administrative Officer and Municipal Clerk in each municipality. For the four municipalities in North Grey, a conservative estimate from the numbers available is a total of $1.5 million which translates into about $30 per resident. Again, this calculation does not include related costs at Grey County which are at least $400,000. On the pro-rata allocation basis used by the County, this adds about another $170,000 to the tax bill in North Grey or about $3 per resident. So in sum, each resident pays in the range of $33 for the direct costs of senior municipal administration. In Quinte West, the cost of the CAO and Clerk functions is in the range of $400,000 or almost $9 per resident. Fire Services The current total annual cost of providing fire protection and prevention in the four municipalities located in North Grey is about $6.3 million or $125 per resident. This compares to $4 million in Quinte West, or $90 per resident. Board of directors 2016 Executive Directors Chair: Debbie McKague • The Professional Centren Mary Smith • Women’s House, Serving Bruce & Grey Vice Chair: Syd Austin • Staples Marg Benedict • Benedict Electrical Tyler Beckett • Sun Life Financial Agnes Martin • Agnes’ Bookkeeping Service Past Chair: Steve Coffey • IPC Investment Corporation Chamber Staff: Peter Reesor, CEO Administrative Assistant: Peggy Bielaski Chamber Photographer: John Prettie • Prettie Portraits Media Sponsors: 92.3 The Dock Bayshore Broadcasting Treasurer: Christie Leeder • RBC Dominion Securities Wealth Management MAKE IT YOUR BUSINESS Make It Your Business... is a publication of The Owen Sound & District Chamber of Commerce in conjunction with The Sun Times. Advertising Sales: The Sun Times Publication Layout: The Sun Times, a division of Sun Media. Owen Sound & District Chamber of Commerce 1051 2nd Ave East, Suite 226, Owen Sound 519-376-6261 • Fax: 519-376-5647 info@oschamber.com www.oschamber.com The contents of this newspaper are protected by copyright and may be used only for your personal non-commercial purposes. All other rights are reserved and commercial use is prohibited. To make use of any of this material you must first obtain the permission of the owner of the copyright. For further information, please contact Bert Loopstra, The Owen Sound and District Chamber of Commerce. www.oschamber.com 3 MAKE IT YOUR BUSINESS Policing The current total annual cost of providing policing in the four municipalities located in North Grey is about $11.2 million or $225 per resident. This compares to $8.4 million in Quinte West, or $187 per resident. In Summary So in summary, the approximate cost per person living in NE Grey for the categories examined is $404 compared to $297 for those living in Quinte West. Expressed another way, it’s 36% higher per person in North Grey. In the considered view of the Owen Sound and District Chamber of Commerce, the approximately 50 thousand residents of our North Grey are well served by our democratically elected Mayors and Councils and our two tiers (Region/ Local) of professional municipal public service. It is evident that they consistently strive to maximize opportunities for social and economic development while retaining an attractive, sustainable and secure environment for the enjoyment of residents and visitors. Through responsible and often innovative leadership and in partnerships, they seek to improve the quality of life for all residents living and working in our communities. And they demonstrate a clear commitment to maintaining harmony between rural and urban areas and fostering opportunities for current and future generations. If there is a cloud underlying this sizable silver lining it is in the significant area of cost effectiveness, as illustrated in the comparisons above. A wide variety of services and programs appear to be delivered to each community and sometimes across communities in a cooperative and efficient manner. But what about the large, demonstrable cost saving opportunities associated with eliminating overlap and duplication? Many of these are apparent but have not yet been realized in North Grey. Waiting for Next Steps It is often said that information is the currency of good governance. Without good information decisions are ill-informed and more likely to be subjective, even wrong in degree or direction – sometimes with adverse consequences. The information presented in this brief article is just scratching the surface of an important discussion about municipal cost effectiveness. It is illustrative rather than precise or comprehensive. But in the view of the Owen Sound & District Chamber of Commerce, it points to some significant opportunities that are worth exploring to streamline municipal government in North Grey in a low risk way which has the potential to enhance the value that our taxpayers receive for their hard-earned money. This value could either come in lower taxes or in more productive services - such as the prosperity associated with successful economic development. Why wouldn’t we explore this further? There is no downside. Wakeford & Company CPA GBBS CHARTERED ACCOUNTANTS & MANAGEMENT CONSULTANTS Open All Year Ask us about Quickbooks Online Service Albert A. Wakeford, Personal & Sm Biz Income Tax - 25yrs Experience B.COMM., CPA, CA gbbusiness@bellnet.ca 273 9th St East, Owen Sound. CALL 519-376-9911 AD{TS4486070} Bus: 519-376-9292 • Fax: 519-371-7198 Email: aaw@bmts.com • Res: 519-376-5073 Box 368 • 1580 20th St. E. Owen Sound ON N4K 5P5 Meetings • Retreats Catering thefallsinn.com 519-794-4388 AD{TS4489769} AD{TS4489886} 4 www.oschamber.com MAKE IT YOUR BUSINESS Municipalities face serious challenges to raise projected revenues for projected operating costs (Featured are three edited excerpts from the report, What’s Next Ontario? Imagining a prosperous future for our communities, presented at a recent meeting of the Association of Municipalities of Ontario (AMO). The full report is available in the news section at www.oschamber.com). Executive Summary Most municipal governments have forward-looking strategic plans. But what is the strategic plan for our community of communities? This document provides the foundation for a municipal government conversation about the future. We are focused on the shared challenges and opportunities that connect our diverse communities, and finding a common path towards long-term municipal fiscal sustainability. All municipalities need a firm financial foundation to meet our responsibilities today and over the long term, without compromising future generations. If current trends continue, we expect municipal operating expenditures to grow significantly over the next ten years. Property taxes are the main source of municipal revenue. Assuming all other revenues remain stable, we project property taxes will need to increase by 4.51% per year for the next ten years just to meet current service levels and standards. In addition, municipalities are facing an estimated $60 billion infrastructure investment gap. If property tax revenues alone were to close this gap, it will require an additional increase of 3.84% each year, for a combined 8.35% increase in property taxes annually to 2025. Total estimated operating needs by 2020 The chart below explores in some of municipalities’ main spending areas, based on types of service in the recent past, the present, and likely by 2020 based on prior trends. How will the growth and the demand for services be financed? If all else remains the same, with the above tally, property tax increases of 4.51% annually will be required for the next ten years to meet existing service levels and standards. When you consider that the vast majority of municipal expenditures are devoted to meeting provincially imposed mandates, what are the future risks and exposure to changing and increasing regulation and new programs? What does this operational cost growth mean for a typical property taxpayer? Let’s assume a household has an annual property tax bill of $3,000 in 2015. To meet existing service levels, this amount will increase to $3,740 by 2020 and will reach $4,663 by 2025. It begs the question, are property taxes the best way for municipal governments to raise the funds required? While user fees can help with some cost recovery of services, the burden will still fall to the property tax base. Reliance on property tax Of every household tax dollar paid by Ontarians, municipalities collect just 9 cents. Most of these dollars are collected through property tax and to a lesser extent, user fees. Property tax is the number one source of revenue for municipalities. Rates are set locally and reflect local needs for services and the community’s fiscal capacity. Historically, property taxes across the province vary considerably by region. In Northern Ontario, residential tax rates are among the lowest in the province while commercial and industrial rates are among the highest. Generally the www.oschamber.com 5 MAKE IT YOUR BUSINESS north has experienced very little assessment growth. These communities, many of which are “oneindustry towns,” are highly vulnerable to economic conditions because of resource-based industries. Previous studies have shown almost one-third of northern municipalities rank at or near the bottom of the relative municipal fiscal health scale, about half of the provincial total. Property taxes in Southwestern and Eastern Ontario are higher than in the north. Higher percentages of farmland and managed forests factor into municipal revenues in these areas because such lands are taxed at a discounted rate. Assessment growth has been higher in the southwest than in the east which has been very modest. Central Ontario property taxes are on par with the provincial average. Assessment growth has been very strong while debt levels are higher than in the above regions. Municipal residents in the Greater Toronto Area (GTA) pay the highest property taxes in the province. Assessment growth has been exceptional, double the growth rate of Central Ontario. Municipal debt levels in the GTA are nearly double the debt levels of the surrounding areas of the province. In the last few years, property taxes have increased at a higher rate in northern and rural municipalities. Analysis by the Ministry of Municipal Affairs and Housing illustrates that point. The impact of this change is exacerbated by the fact that incomes per household in rural and northern areas are lower than in urban areas. This situation is likely the result of several factors in combination. First, the benefit of the social services upload has been greater in urban communities where the tax base is high enough that OMPF is not “earned” based on social program spending. The upload has thus generally been available in urban areas to assist in needed infrastructure investments. In rural and northern municipalities with social program offsets in their OMPF calculation, the net Did you know you can avoid paying probate fees? Call us to discuss the latest changes. www.desmaraisfinancial.com Rachel Desmarais Financial Advisor CFP, EPC, CHS, CLU AD{TS4486614} impact of the upload has often been much less, as the grant is equally reduced. However, these municipalities have had the same or greater proportional investment needs for infrastructure over the same period of time. Secondly, growth in the tax base has been greater in the urban south, particularly in the GTA, while in the north and rural south it has been less than CPI growth. In some cases, particularly in the north, the tax base has shrunk. Committed to Quality Service Carpet cleaning, with the revolutionary 345 - 8th St. East, Suite 201, Owen Sound, LARGEST SELECTION OF NEW & USED OFFICE FURNISHINGS IN GREY & BRUCE Call Ken King 519-375-5321 519-416-1600 www.locking.ca (519) 376-0210 RESIDENTIAL AND COMMERCIAL AD{TS4518395} AD{TS4489876} 6 www.oschamber.com MAKE IT YOUR BUSINESS DANCING FOR JOY! Celebrating Business at our Gala Event 2016 Owen Sound & District Chamber of Commerce Business Excellence Awards Gala Wednesday, October 19th, 2016 Harry Lumley Bayshore Community Centre 5 – 9:00 pm • Networking Reception • Dinner Buffet • Entertainment (The Beckett Family performs ballroom music for students at Dixon’s Dance and Fitness) • Awards (celebrating local business) Reserve a seat or table at www.oschamber.com or contact Peggy Bielaski 519-376-6261 | peggy@oschamber.com NOMINEES FOR THIS YEAR’S EVENT Business Of The Year 1-25 Employees Sponsored By: Aveda Mane Street Hair Salon Aveda Mane Street Hair Salon has been in business in Owen Sound since 1989. Mane Street is an Aveda concept salon caring the full hair, make-up and skin care line. Part of our mission statement at Mane Street is that we believe if you can make people around you feel good than you will be successful. Benedict Electric Benedict Electrical is a locally owned full service Electrical business. We do Residential, Commercial and Industrial services. No job is too big or too small. We prioritize safety solutions & are dedicated to meet the needs of our customers. Brian E. Woods Funeral Home At the Brian E. Wood Funeral Home our caring staff are honoured for the trust the Owen Sound area has shown us over the past decade. Now in our second decade of service we will continue to grow and serve you with respect. Concept Signs and Marketing Concept Signs is the choice of architects, government and commercial consumers to design, manufacture, distribute, install and maintain high quality, award winning signs and marketing tools, including Gemini, Nexus, and Premier Sign Systems. Desmarais Financial Services At Desmarais Financial Services, our team of financial planning consultants are ready to help you prepare for your future. Based in Owen Sound, we work with clients throughout the area. Our services include, but are not limited to: investment planning, estate and succession planning. Learn about our available insurance products, including our life insurance, health insurance and more. Fisher Peak Contracting Tim Sobie specializes in renovations, repair and maintenance servicing Owen Sound and surrounding areas. His firm tackles all aspects of renovations, including drywall and taping, painting, flooring and tile installation as well as doors and windows. He offers expert finishing carpentry work in all areas of the house including kitchens and bathrooms. Quality workmanship at reasonable rates. Great Lakes Masonary Hutten and Co. Land and Shore Hutten and Co. Land and Stone provide award winning landscape design/build services, with a focus on native, naturalized landscapes. They create timeless spaces that reflect personality and character including their expanding dock and lift services and products to waterfront properties. They also offer shore services to provide environmental restorations. Jesco Builders With 29 years in the business Cliff McCartney and his company Jesco Builders handles a wide range of projects from custom home and renovations to cabinet making and kitchens. All are done to suit the individual needs of each client. Jesco's focus is on serving Grey and Bruce county areas. Great Lakes Masonry is a commercial masonry construction business owned and operated by Tim and Kelly Priebe since 2001. Current projects are the Owen Sound Georgian College MED addition, Owen Sound Waste Water Treatment Plant and the new UPS. Projects outside of Owen Sound in Collingwood, Thornbury, Walkerton, Palmerston, Fergus and Kincardine. Kula Spa and Salon Grey Bruce Business Service Middlebro & Stevens LLP is a multigenerational, general practice law firm with long historical roots in the Grey and Bruce communities. We serve business, government and individual clients with integrity and trust. Grey Bruce Business Services (GBBS) has been operating in Owen Sound for over 25 years. The owner Kathy Hannen experience comes from 15+ years of self-employment in the Marine industry, as well as 15+ years as a Tax Preparer, Certified Bookkeeper, and Quickbooks ProAdvisor. HAVE 1. COM Owner, Gabe Nowak has expanded HAVE1.COM over the past 17 years into a viable business by supporting other companies and community events with their printing, banners, signage, vehicle graphics, web site, graphic design, and promotional product. Full service hair salon and day spa. Specializing in all aspects of hair cutting, coloring, perming, and hair extensions. Our spa features manicures, pedicures, waxing, facials and relaxation massage. We also specialize in Eyelash extensions. Middlebro & Stevens Old World Medicine Brenda Lawrie is certified as a Natural Health Consultant Specialist providing experience and expertise in Nutritional Herbology, Anatomy/Physiology, Homeopathic Paediatrics, Homeopathic Psychology, Homeopathic Essential Psychopathology, Medicinal Juicing, EI/MCS and as a Small Animal Technician www.oschamber.com 7 MAKE IT YOUR BUSINESS Old World Medicine Do you have a residential or commercial project that requires a stone mason? We welcome the opportunity to talk masonry. We serve Grey Bruce and area with quality stone and brick masonry inside or out with a unique and custom look. Working with local suppliers we find the right product for your home or business. SuiteSpots SuiteSpots is Owen Sound's newest, fully-furnished executive suites. Their flexible business space provides everything you need to grow your business. Private offices, fast internet, digital boardroom and a professional concierge/receptionist to greet your guests and assist with business services. Rent by the day, by the month or longer. Sutton Sound Realty Get the power of the ‘Bill Coates and Ernie McFarlane Team’ working for you! Your source for Owen Sound and area real estate. If you own real estate that you’re thinking of selling, they would be happy to provide you with a free Home Evaluation. In today’s competitive real estate market, timing is everything. Beat other homebuyers to the hottest new homes for sale in Owen Sound with our New Listings Notification. Terry's Trailer Service Terry's Trailer Service is a full trailer dealership. Whether you want to buy a new or used travel trailer, tent trailer, fifth wheel for camping or a cargo trailer for work or play, we have all kinds of trailers! We also repair all types of trailers. Our professionally licensed RV Technicians are ready to provide you with the top quality service you deserve. TG Group TG Group Inc. is a private, local, Owen Sound Company with over a 30 year history in Owen Sound. Terry and Janet Graham and a wonderful experienced staff have created an exclusive Commercial Insurance Brokerage catering to businesses in Southwestern Ontario. Specializing in Business , Aviation and Marine Insurance, TG Group concentrates on building relationships, not just a transaction The Women’s Shelter We are an accessible shelter for women and their children fleeing from domestic violence provided 24 hours/7 days a week. We are caring leaders in providing a secure shelter, crisis intervention services, safety planning, individual/group counselling, transitional housing program, family court support and a second stage housing program service. Tree House Children’s Clothing Tree House carries a large selection of brand name, gently used clothes and shoes with a savings of more than 70% off original retail prices. We will buy your gently used clothes too and pay you cash on the spot. Vandolder’s Home Team – Custom Exteriors Vandolder’s Home Team has over 50 years of sales, service and installation of home and commercial exterior products. Featuring the biggest show room in the area for windows, doors, siding, sunrooms, garge doors, awnings, railing, window coverings and more. If it goes on the outside of your house you will find it in the inside of ours. Business Of The Year 25+ Employees We're located right on the shore of Georgian Bay, so stunning views and fresh air are standard here. We're less than 10 minutes away from three beautiful waterfalls with hiking trails, so outdoor lovers and photographers have struck gold. This is one Bruce Peninsula hotel that never disappoints. D. J. Peat Roofing & Sheet Metal Ltd. DJ Peat is honoured to be nominated for the Skilled Trade Excellence Award. We offer 24/7 emergency repair services, sheet metal fabrication, and flat roof system specialists. We perform quality workmanship in a timely professional manner. KC Distributing KC Distributing is a family owned business in Owen Sound. From automotive to janitorial, sanitation, food service, packaging supplies and consumer products we’ve got something that every business needs. We’ve been delivering products to businesses in Grey, Bruce and Huron Counties since 1978. We are proud to be nominated. Scotia Bank – Owen Sound Branch Scotiabank is Canada's most international bank and a leading financial services provider. We have been front and centre in Owen Sound since 1889 and provide lending, investment and wealth management services to individuals and business owners through our 43 local employees and partners. www.BillandErnie.com www.BillandErnie.com www.BillandErnie.com Locally Owned and Independently Operated 519-370-2100 Ernie Coates Broker of Record 519-375-1901 Sponsored By: Community Service The Dock features the greatest hits from the 60"s, 70's and 80's and is a active community supporter. The Dock is proud of recently achieving its Radio for Radiology $250,000 campaign goal in support of the Owen Sound Regional Hospital Foundation. Cliff Bilyea Consultant A senior leader and a business and not-for-profit consultant with acclaimed expertise in a variety of organizational settings. Cliff is experienced in team-building, organizational change, small business management, and a leader/facilitator helping organizations envision their future, clarify their missions and values, identify strategic issues, and then develop consensus and commitment to realistic and attainable action plans. DC Taylor Jewelers D.C. Taylor Jewellers continues to offer free cleaning and inspecting on all types of jewellery. While your jewellery is getting checked, head to the front to check out our new line of rings from New York's Gabriel & Co. Grey Bruce Business Service See Business of the Year 1 – 25 Employees Aveda Mane Street Hair Salon See Business of the Year 1 – 25 Employees TG GROUP See Business of the Year 1 – 25 Employees DINSMORE & ENGLAND LTD. www.BillandErnie.com www.BillandErnie.com www.BillandErnie.com www.BillandErnie.com Sutton - Sound Realty Inc., Brokerage No matter the business or task, we’re here to help our customers. Whether industry, commercial, private or public sector at home and on the go, we provide everything from office supplies to technology to power tools. Our mission is to “MAKE MORE HAPPEN” for our customers and our associates. 92.3 The Dock Best Western Inn on the Bay www.BillandErnie.com www.BillandErnie.com www.BillandErnie.com www.BillandErnie.com Bill McFarlane Broker 519-377-7627 Sponsored By: Staples J. Brent England Ontario & Canada Land Surveyor GREG HARGEST P.O. BOX 245 N4K 5P3 1475 2ND AVE. EAST, OWEN SOUND ONTARIO N4K 2J6 TEL: 519-376-4120 • FAX: 519-376-7203 TOLL FREE: 1-800-265-3194 GREG@GREYBRUCEELECTRIC.COM WWW.GREYBRUCEELECTRIC.COM www.BillandErnie.com www.BillandErnie.com www.BillandErnie.com www.BillandErnie.com AD{TS4784241} AD{TS4784260} AD{TS4518372} 8 www.oschamber.com Community Service Not-ForProfit MAKE IT YOUR BUSINESS Sponsored By: Kelly Haefling Investment Advisor was instrumental in naming and bringing recognition to the term "Wiarton Stone". This recognized term has become the benchmark for high quality genuine stone. The business t is still owned and operated as a family business, with the same dedication and quality it was founded upon. The Professional Centre The Bayshore Broadcasting family of Radio stations are committed to serving and staying connected to our communities. We are all about personality - engaging and connecting with listeners and the communities we serve. Bibles for Missions The Owen Sound BFM Thrift Store is part of a nation-wide not for profit organization. We divert goods from landfill, assist local service groups and are in joint ministry with Bible League Canada providing Christian education & training worldwide. Canadian Cancer Society Grey Bruce Branch The Canadian Cancer Society is a national, community-based organization of volunteers whose mission is the eradication of cancer and the enhancement of the quality of life of people living with cancer. Our vision is to create a world where no Canadian fears cancer. Owen Sound Little Theatre/The Roxy The Roxy Theatre, owned and operated by the Owen Sound Little Theatre, is the premier regional destination for live theatre and music performances. Built circa 1913, this historic soft-seat opera house accommodates 400 people, and is located in Owen Sound’s downtown core. Owen Sound Regional Hospital Foundation The Roxy Theatre, owned and operated by the Owen Sound Little Theatre, is the premier regional destination for live theatre and music performances. Built circa 1913, this historic soft-seat opera house accommodates 400 people, and is located in Owen Sound’s downtown core. The Women’s House Serving Bruce Grey Women's House provides services to women and their children who have or are experiencing abuse, sexual violence and homelessness. Women and children have access to safe housing for both short and long term, as well as counselling services. The Women’s Shelter See Business of the Year 1 – 25 Employees Sponsored By: Environmental Stewardship Ebel Quarries Inc. Since 1950, Ebel Quarries Inc. has been quarrying and installing attractive, quality limestone for residential and commercial uses for clients across Canada and the United States. Ebel Quarries See Hospitality Cathy's Creative Nail Designs Kula Spa and Salon Pioneer Masonry See Business of the Year 1 – 25 Employees Bayshore Broadcasting Casero Kitchen Table Commercial office space and residential condominiums in the heart of downtown Owen Sound. Whether big or small, your office needs can be quickly accommodated with currently available office space. Add your finishing touches and you are ready for business! Now the home to Centre Suites on 3rd Ave with the 3rd and 4th Floors of The Professional Centre being converted to residential suites. See Business of the Year 1 – 25 Employees Northern Bee Company Nurse Next Door Georgian Bay We help seniors stay at home as long as they want by helping them with things like cleaning and cooking, personal care like bathing, medical care when they need it socialization and companionship. We do anything to keep a senior in their own home and out of a facility. Princess Auto Sponsored By: Hospitality Princess Auto Ltd. is a Canadian with 42 stores and over 2400 Team Members serving you coast to coast at our Home Office, Retail Stores, Distribution Centres, Mail Order and Electronic Fulfillment Centre. We exist because of you, our customer. So we aim to provide you with quality products, solutions and outstanding service, plus our Princess Auto Guarantee. It states, No sale is final until you’re satisfied.” Real Life Yoga Best Western Inn on the Bay See Business of the Year 25+ Employees Casero Kitchen Table Located in the heart of downtown; Casero Kitchen Table was opened this past June by a dynamic team of local residents. The menu features traditional tacos, nachos, burritos and margaritas. We are proud to serve quality, freshness and affordability. Gracias! New Business of the Year Sponsored By: Rock Hard Stone & Fill We provide landscaping services including hardscaping (patios, stone stairs, etc.) and softscaping (garden planting, weeding, mulching, etc.). We also sell stone and fill throughout southern Ontario. Products include: skids of flagstone, sawn square cut stone, stone steps, soil, mulch, gravel, river rock and more. Roosters Diner/Schwant Catering Now open under new management, join Chef Trevor Schwandt and GM Miranda Miller for a delicious breakfast. lunch or dinner at Roosters Diner Owen Sound. Check out the new store, try fresh baking samples, enjoy a meal from our all-new menu and swipe your Roosters Rewards card to enter a draw for cool prizes! Rosie Couling Nails RV & Marine Parts Depot Advent Solutions Inc. Advent Solutions Inc. is a collaborative consortium of highly qualified and experienced process improvement and communications professionals. With many decades of senior level experience in the healthcare, public education and social service sectors, our team of data analysts, programmers and process design architects work collaboratively to ensure that our clients' needs are addressed in a coherent, succinct and highly effective manner. Retail Sale of RV and wide range of marine parts and accessories available in-stock or 48 hour pick-up on most items from our catalogues. Knowledgeable advice from friendly Recreational Specialists! SKMM (Steve Kenny Music Management) “A Fresh Start To Your Day...Blue Sky Café." We provide fresh, homemade food to help you start your day right! Steve Kenny is the management multi-tool artists need to keep the entertainment in entertaining. Steve has seen the music industry from every perspective during his career as a working musician. With experience on stages, at soundboards, and behind management desks, he brings in-depth industry knowledge and a comprehensive set of skills to cover every aspect of artist and tour management, booking, and publicity for professional musical acts. Bus Stop Café The Garden Fairy Blue Sky Cafe All day breakfast and daily specials. Fantastic food, great friends, family run restaurant. Good value for your money. Open daily 7:00 am -2:00 pm daily. Comfy, cozy, come on in! Tree House Children’s Clothing See Business of the Year 1 – 25 Employees www.oschamber.com 9 MAKE IT YOUR BUSINESS Service Excellence Awards Sponsored By: inspires and fulfills the users’ needs while reducing the potential for deleterious effects to the environment. Grey Bruce Business Service See Business of the Year 1 – 25 Employees RBC Dominion Securities Wealth Management Hutten and Co. Land and Shore Professional Wealth Management Since 1901. Build and protect your wealth with personalized advice backed by the strength and experience of Canada’s leading wealth management firm. See Business of the Year 1 – 25 Employees D & M Small Engine Repair D&M Small Engine Repair is your local authorized CRAFTSMAN service depot specializing in repairing all STIHL products. We repair all makes and models of lawn mowers (push, riding and zero turn), chain saws, line trimmers, rototillers, generators, outboard motors , quads and snowblowers. Gem Webb Internet Marketing & Web Design We provide advantages that will dramatically increase your business website exposure. We creae websites that include keyword focused Search Engine Optimization “SEO”, graphics and on-page copy optimization, Inbound link analysis, local search, competitor analysis, maps, content forms, and more. Grant Diemert Architect Architectural design for all types of buildings and interiors. Community design concepts, development studies, site assessments. Donor recognition , signage and identity designs. Architecture that Kia of Owen Sound is conveniently located on the east side of Owen Sound, We pride ourselves in offering a first rate customer experience in all areas of our dealership and we guarantee that we will work hard to earn your business.. Kula Spa and Salon Scenic Clean & Dry Carpet Scenic Clean & Dry Carpets is your reference in Owen Sound for professional carpet and rug cleaning. Because we care about the environment, we use Host carpet cleaning products, which saves money and water. Impeccable carpets and friendly service. Terry's Trailer Service See Business of the Year 1 – 25 Employees The Professional Centre Commercial office space and residential condominiums in the heart of downtown Owen Sound. Whether big or small, your office needs Now while they last one of our most popular mid priced models over 60% OFF Greystone Office Centre, 345 8th St. East, Suite 101 www.soundspeechnhearing.com AD{TS4489745} Sale applies to hearing aid only; regular fitting fees apply Benedict Electric See Business of the Year 1 – 25 Employees Bloodworth Masonry Inc. Since 1994 John Bloodworth has been an inter-provincial licensed mason. His experience provides the ability to undertake, and successfully complete, demanding restoration projects, masonry work on new build construction, renovations, fireplaces, andscaping, patios and outdoor kitchens. The team of licensed masons, takes great pride in providing exceptional craftsmanship in all aspects of masonry and their commitment to quality and service is second to none. KIA of Owen Sound • kiaowensound.ca • KIA of Owen Sound • kiaowensound.ca • KIA of Owen Sound Owen Sound FAVORITE NEW CAR DEALER FOR SECOND YEAR FAVORITE USED CAR DEALER THANK YOU FOR HONOURING US 2017 2016 “Highest Ranked Compact Multi-Purpose Vehicle in Initial Quality in the U.S.” For the 2016 Soul 0% for 84 months + $750 Top Quality Bonus KIA of Owen Sound LIKE US ON TO LEARN MORE. “Highest Ranked Small SUV in Initial Quality in the U.S.” For the 2016 Sportage 0.9% Finance Available + $750 Top Quality Bonus 519-371-4447 1-800-930-5616 5 • POWERTRAIN • COMPREHENSIVE 100,000 KM • ROADSIDE ASSISTANCE WARRANTY • 100% TRANSFERABLE Military *See Dealer For Details t Mobility Assistance Grad Rebate www.kiaowensound.ca KIA of Owen Sound • kiaowensound.ca • KIA of Owen Sound • kiaowensound.ca • KIA of Owen Sound Brian Morassutti Carrie Watson Joyce Bryans (Home Visits) 519.376.4174 Skilled Trade Excellence Sponsored By: See Business of the Year 1 – 25 Employees YEAR See Business of the Year 1 – 25 Employees KIA of Owen Sound KIA of Owen Sound • kiaowensound.ca • KIA of Owen Sound • kiaowensound.ca • KIA of Owen Sound Aveda Mane Street Hair Salon can be quickly accommodated with currently available office space. Add your finishing touches and you are ready for business! Now the home to Centre Suites on 3rd Ave with the 3rd and 4th Floors of The Professional Centre being converted to residential suites. 10 www.oschamber.com MAKE IT YOUR BUSINESS Brian E. Woods Funeral Home Tom McKay Locks Brian McKibbon Contracting Truly Nolen Pest Control See Business of the Year 1 – 25 Employees McKibbon Contracting offers quality residential renovations in the Owen Sound Area. Brian McKibbon takes into consideration your budget, time considerations and delivers on all aspects of the project. A top notch professional local contractor just a call away. Crose Mechanical Heating/Cooling Air-Conditioning / Heating / Ventilation Heating, Cooling & Home Maintenance 24/7. Free Estimates Sales, Service, Repair and Maintenance Residential and Commercial Heating, Air Conditioning and Refrigeration Equipment Service and Repair Discount maintenance packages available. David Wrigley@Vandolder's HomeTeam Decor Design Décor Design specializes in Custom Window Fashions, Hunter Douglas Blinds and Bedding. Our expertise, studio and in-home consultation service offers clients a comfort level when making their final decisions. Professional, quality service is guaranteed at Decor Design. Elyse of Mane Street Hair Salon Fisher Peak Contracting See Business of the Year 1 – 25 Employees Tom McKay Locks Offering residential and commercial locksmithing services - serving Grey & Bruce Counties since 1964. Mobile locksmith service, installation of security hardware, home security evaluation and consulting, installation of security hardware, armoured rings, cutting safety deposit box keys. Bonded, reliable and professional - Customer service is key! McCartney Roofing and Property Management Over the past 40 years McCartney Roofing has gained a solid reputation throughout Grey Bruce and surrounding area as a leader in roofing and crane services, and storage containers. The full-service property maintenance business includes: irrigation, landscaping and lighting, snow removal and more. See Skilled Trade Excellence Truly Nolen's Research and Development team created a proactive program addressing the changes in the pest behavior from season to season. Instead of using the same material over and over again, the Truly Nolen Pest Control program uses a series of high quality and environmentally conscious materials, which minimizes insect resistance over time. Bedbugs, fleas, cockroaches, cluster flies, mice, spiders, ants, earwigs, wasps are only a few of the many pests we can help you control. SOHO (Small Office/Home Office) Sponsored By: Advent Solutions Inc, Advent Solutions Inc. is a collaborative consortium of highly qualified and experienced process improvement and communications professionals in the healthcare, public education and social service sectors. Our team of data analysts, programmers and process design architects ensure that our clients' needs are addressed in a coherent, succinct and highly effective manner. Bloodworth Masonry Inc. See Skilled Trade Excellence Bluewater Aerosapce Technologies Inc Bluewater Aerospace Technologies Inc. preforms specialized aircraft maintenance including repair, overhaul, and modification to both privately and commercially operated aircraft. Capabilities include both sheet metal and composite structural work and refinishing. Cliff Bilyea Consultant Pioneer Masonry Enrich Your Soul Record's Paint & Drywall Our name says it all. At Record’s Paint & Drywall our services include: interior/exterior painting and staining, airless spraying, boarding and taping, insulation, hardwood/laminate flooring and trim. Rock Hard Stone & Fill See New Business of the Year The Garden Fairy Fritz Jane Inspirational Interiors Nurse Next Door Georgian Bay See New Business of the Year Pioneer Planning Solutions Pioneer Planning Solutions provides professional land use planning services and assistance to the Grey-Bruce Region. Our services range from obtaining development approvals to project and resource management in a cost effective and timely manner. We seek to educate our clients in the planning process and in doing so, convey the concept of creating value through land use change. Shelly Camm, CPA Shelly Cam provides small to medium size businesses with parttime controller services on par with larger businesses that employee full-time resources. She combines her passion for helping others to achieve their goals, with the education and experience garnered over her successful career as top financial resource for large organizations. The Garden Fairy Truly Nolen Pest Control See Skilled Trade Excellence Sponsored By: Young Entrepreneurs Donut Diner Muzzell Plumbing services new homes, renovations, alterations, as well as repairs to plumbing problems. We provide new service installations and complete water services, electric pipe thawing, drain and sewge cleaning. Free consultation for renovations, alterations, bathroom remodeling and more. See Business of the Year 1 – 25 Employees Hands On Sport Therapy is dedicated to providing the active individual with client-oriented rehabilitation services. Owner Andy Playter is a licensed, board certified therapist, with over 15 years of experience in all levels of athletic therapy, he caters to all age groups, levels of activity and types of injury or dysfunction. Services include strength and conditioning, customized coaching, training, and consulting work. . See Community Service A mobile, seasonal mini donut company serving hot, fresh, minidonuts. Watch the Donut Robot crank out 50 dozen donuts per hour right before your eyes. Dusted with cinnamon sugar or powdered sugar and sold in a Baker's Dozen bag from the funky and vintage-looking Donut Diner. Find the Donut Diner at outdoor markets and events throughout Grey, Bruce, Huron and Simcoe Counties. Muzzells Plumbing Hands on Sport Therapy Owner Tammy Algera is a Freedom Designer and a Registered Nurse, Ceritified Holistic Health Coach and Certified Colon Therapist. She provides solutions for weight loss, energy and performance, healthy aging and wealth creation. Also offers nutritional counselling and coaching support. Colon hydrotherapy and detoxification services. Gem Webb Internet Marketing & Web Design See Service Excellence Awaards Grey Bruce Business Service See Business of the Year 1 – 25 Employees ‘Buff Bistro’ – John Bartley ‘Buff Bistro’ offer users of the Julie McArthur Regional Recreation Centre in Owen Sound healthy alternatives to typically greasy arena food. ‘Buff Bistro’ offers wraps, sandwiches, smoothies and other snacks. John gained his experience in the culinary program at Georgian College. Living Lighting – Brandon and Nathan Vanderschot Affiliated with Canada's largest lighting chain, Living Lighting Owen Sound represents the best brands and latest designs on the market. Living Lighting brings unique expertise and a renewed focus on customer service. Its emphasis is on well-designed lighting and accessories to fit every style and budget. McMillen Electric and Complete Home Inspections – Jordan McMillen Serving Owen Sound and the surrounding area, McMillen Electric offers quality work, at affordable prices! Whether you need electrical services for new construction projects, renovations, or repairs, we are here to meet your residential and commercial needs. www.oschamber.com 11 MAKE IT YOUR BUSINESS Upcoming Events Rock Hard Stone & Fill See New Business of the Year Rosie Couling Nails SS Garden & Property -- Scott Stevenson SS Garden and Property is a garden and property maintenance service operating within Owen Sound, ON and the surrounding areas. The services offered to my customers include: Garden Maintenance, Snow Removal, Lawn Maintenance, and Odd Jobs People’s Choice Award Sponsored By: Voting starts Monday September 19th and ends Monday October 7th through the Chamber website www.oschamber.com September 8 Alive @ 5 – Member networking at Forcier Grant Lawyers October 21 Awake @ 8 – Member networking at Joe Tomato’s Restaurant September 15 Annual Golf Tournament - Legacy Ridge Golf Club November 3 Alive @ 5 – Member networking at the Royal Canadian Legion September 16 Awake @ 8 - Member networking at Elsie’s Diner November 18 Awake @ 8 – Holiday dinner meeting at Best Western Inn on the Bay October 6 Alive @ 5 – Member networking at Belfor Property Restoration December 1 Alive @ 5 – Holiday reception at Tom Tomson Art Gallery October 19 Business Excellence Awards - Harry Lumley Bayshore Community Centre VisitHome Parker’s forCare Parker Health all your home care needs We are here to exceed your expectations FOOTWEAR We appreciate that above all else, the success of our relationship with you hinges on the quality of your experiences with your CIBC Wood Gundy Investment Advisor. It goes without saying that you expect the highest degree of expertise and integrity. You deserve to work with an Investment Advisor who takes a genuine interest in helping you achieve your financial goals, who sees you as an individual, and is committed to putting your needs first. MOBILITY Freedom Mobility David J Black Independence Vice-President, Investment Advisor 200 – 920 1st Ave W., Owen Sound, ON N4K 4K5 Tel: 519 371-4458 • Cell: 519 374-0562 david.black@cibc.ca www.cibcwg.com/web/david-black/home 1545 16th Street East, Owen Sound, On N4K 5N3 INDEPENDENCE 519-376-8252 1-800-265-3746 parkerhomehealthcare.com 1545 16th Street E., Owen Sound, ON. N4Kspecials 5N3 check out our Facebook page for upcoming 519-376-8252 | 1-800-265-3746 parkerhomehealthcare.ca Live the Way You Want to Live ... Live the Way You Want to Live… With WithConfidence! Confidence! AD{TS4490336} CIBC Wood Gundy is a division of CIBC World Markets Inc., a subsidiary of CIBC and a Member of the Canadian Investor Protection Fund and Investment Industry Regulatory Organization of Canada. AD{TS4784187} 12 www.oschamber.com MAKE IT YOUR BUSINESS Changing Workplaces Review Interim report contains options that could hurt employers, employees and contain rising costs for consumers Leading employer groups are calling on the Government of Ontario to reject several proposals under consideration in the recently released Interim Report of the Changing Workplaces Review. Following the, key Ontario employers are concerned that many of the policy options under consideration by the Special Advisors could have a profound impact on the relationship between employees and employers in every workplace in Ontario. While welcoming the release of the report, the employer groups have released a statement to draw attention to particular areas of concern where our advocacy will focus: “At a time when costs for consumers and costs of doing business in Ontario are rising, government must consider the impact these changes will have on Ontario’s competitiveness and workers. Changes to the Ontario Labour Relations Act and the Employment Standards Act will have implications for Ontario’s economy, and that’s why it’s time to identify barriers to growth and recommend policies that will give businesses and their workers room to grow.” “We know that this is an interim report, being a compilation of the submissions made to the panel. While many of these policy options are still under consideration by the Special Advisors, if the Government fails to take an open, inclusive, and evidence-based approach to studying these proposals, it will compromise the ability of Ontario’s labour force to take part in flexible workplaces that accommodate workers’ individual needs and the demands of the global economy.” “We deserve evidence-based policy. Following the final recommendations of the Special Advisors, the Government of Ontario should conduct a cost-benefit analysis to assess the impact on jobs and the economy for any changes to labour and employment legislation that they accept from the Changing Workplaces Review. The Special Advisors should also conduct a demonstrated need test. This process should not be rushed. Ontarians need an economy that is competitive and responsive to an ever-changing global marketplace.” In particular, Keep Ontario Working will focus on several policy options in the interim report that the government is considering, including: • Education and Enforcement: A critical first step in improving workplaces for Ontarians is increased education and enforcement of Ontario’s existing labour laws. • Scheduling Provisions: Options that would create rigid and universal requirements and a one-sizefits-all approach to scheduling fail to recognize the diverse needs of Ontario’s workforce. • Labour Certification Rules: The requirement for a secret ballot vote must be maintained. Certification simply by signing a union card diminishes employees’ rights and transparency. • Sector Exemptions: The interim report includes options that would provide for changes to sectoral exemptions. Doing so would ignore the unique needs of important industries like agriculture and information technology when it comes to flexible scheduling and compensation. • Joint/Common Employers: Changing the current legal standard for determination of common employers represents a fundamental disruption to the current relationship between employees and employers. • Sectoral Bargaining: Options that would impose standards and contractual provisions throughout identified regional/ occupational/ industrial labour markets would expand collective bargaining among disjointed groups of employers and employees. • Minimum Standards: Employers who provide a greater set of workplace benefits than those currently set out in legislation are relieved from providing the prescribed benefit level. The interim report includesan option to move away from this approach, potentially leaving both employers and employees uncertain of benefit entitlements and unfairly treating those greater benefits as being additive rather than replacing the minimum standards. In the coming months, Ontario’s leading industry and sector associations will work together through the Keep Ontario Working initiative to motivate employers and employees alike to take a more active interest in the Changing Workplaces Review and ensure that we are improving legislation to support workers’ rights and a prosperous economy. The Keep Ontario Working initiative is comprised of the province’s leading employer bodies, including: Association of Canadian Search, Employment and Staffing Services Canadian Franchise Association Food & Beverage Ontario National Association of Canadian Consulting Businesses Ontario Chamber of Commerce Ontario Forest Industries Association Ontario Restaurant, Hotel & Motel Association Restaurants Canada Retail Council of Canada Tourism Industry Association of Ontario Other employers and employer groups With the Interim Report of the Changing Workplaces Review, Special Advisors will begin a period of taking public comment before preparing a final report for Ontario’s Minister of Labour, the Hon. Kevin Flynn. MAKE IT YOUR BUSINESS Miller Insurance Brokers Luncheon Sponsor www.oschamber.com 13 2016 Chamber Golf Tournament Thursday, September 15, 2016 | 11:30am - 8:00pm Location: Legacy Ridge Golf Course Sponsored by Peninsula Ford Lincoln Lunch. Golf. Cart. Dinner. Prizes. Register online at: www.oschamber.com or contact Peggy 519-376-6261 peggy@oschamber.com ARE YOU UP FOR THE TASK? Behind every changed life is someone who made it happen. Investment Planning Counsel Presents: Beyond the Numbers Education Series ESTATE PLANNING including recent changes Tuesday, November 22, 2016 @ 7:00pm Best Western Inn on the Bay RSVP by November 11, 2016. Contact Jenn Greason 519-376-0095 or via email jenn.greason@ipcsecurities.com 101-1156 2nd AD{TS4784066} AD{TS4784207} 14 www.oschamber.com MAKE IT YOUR BUSINESS BUSINESS NEWS TICKER Nurse Next Door Nurse Next Door is a new business that proudly serves the areas of Owen Sound, Collingwood, Wasaga Beach, Bruce Peninsula, Wiarton, Port Elgin, Southampton, Meaford, Thornbury and Tobermory. The firm, owned and operated by Denae Moores, has a unique approach to senior home care. Each client is assigned their own carefully screened caregiver based on their needs and interests. In Deana’s words “Our talent is caring”. Contact Denae at: 519-512-2058 or admin@ nursenextdoorgeorgianbay.com. BNI Ontario Central North BNI Ontario Central North executive director Deborah Foster-Stahle says, “I‘m very proud to share that our local chapter, BNI Sound Networking, has generated over $340,000 in business by referral in the last 12 months, resulting in a 40x ROI per member and $1,725 per referral on average. Since its launch, this chapter has surpassed $1.2 million in business by referral. Great work, team!” Contact Deborah at: 705-7306648 for more information about BNI. Four County Labour Planning Board Does your company have hard to fill jobs? Do you have difficulty recruiting employees? Do you want to know if other employers experience similar challenges? We want to hear from you! The newest survey, the Employer One survey will be open from Jan 1-31, 2017. Have your say! For more information and past survey results, please visit www.planningboard.ca or call us at 888-774-1468. The Agency THE AGENCY is growing! THE AGENCY is excited to announce that Leesha Nagel will be joining our staff on September 6th. THE AGENCY has been proudly serving Grey-Bruce and beyond since 1991, and is your ‘go-to’ company for full staffing and payroll services. We allow you to concentrate on what you do best … being successful! Contact THE AGENCY today at: 519 376 HELP (4357). Have1.com We are pleased to announce that, “Lee-Anne Rourke has joined HAVE1. COM. Lee-Anne brings 15+ years of graphic design and print management expertise. Whether you’re starting up a new business or wanting to freshen up your business image, HAVE1.COM is here to help you make that happen. Lee-Anne’s extensive knowledge of design, imprinting, sublimation, heat transfers and amazing customer service skills is here to serve you and your business. Contact Lee-Anne at: 519-376-6000 or at leeanne@ have1.com. Living Lighting Owen Sound Living Lighting Owen Sound is now pleased to offer installations and full electrical contracting to our list of services. For further information, please ask to talk to our in-house electrician Nathan Vanderschot. Visit us in store or online at LLGreybruce. ca. YMCA of Owen Sound Grey Bruce You care about the community you live and work in. Are you looking for a way to ‘walk the talk’? The YMCA of Owen Sound Grey Bruce launched “Inspired Sponsorship” this year, allowing you to book a banner in the Health, Fitness & Aquatics facility – home to more than 5,000 members – with all proceeds supporting assisted memberships at our Y. This means you get visibility and help those who need it most. Leadership Charisma Group Working with a Canadian Call Center, Leadership Charisma Group profiled successful top performing agents. The resulting performance model provides information that identifies specific retention action plans to increase their recruiting effectiveness. The company expects improved financial results with a ROR of 500%. Discover how you can improve your bottom line by calling today and learning the surprising details of how our analytics will increase your staff’s engagement and recruiting effectiveness. Contact Charlie Regan at: 416-805-8120 or charlie.regan@ leadershipcg.ca. Festival of Northern Lights The Owen Sound Festival of Northern Lights is excited to celebrate it’s 29th year. The board of directors/volunteers have been focusing on some new and exciting additions this year, including a new sponsorship program. We always welcome new volunteers to help make our festival a big success and being a part of our community event. To find out how you can get involved: 519-376-4440 ext 1225 or info@festivallights.ca. Taste2Table Table2Table is now an authorized reseller of Touch Bistro, the very popular I-Pad based point of sale system for restaurants. Our service includes installation, setup, training and after sale support. It is just one aspect of our consulting service for restaurants and food service organizations. For more information: 519-470-2977 or info@taste2table. com. Softext Publishing Softext Publishing Inc. has released an updated version of the Apex e-commerce storefront for use in retail and wholesale operations. Our latest version for wholesalers offers automated importing of digital supplier catalogues and features on-the-fly price adjustments and automated updating. A tremendous timesaver for businesses carrying thousands of SKUs. For more information: 519-371-7464 or admin@softextpublishing.com. City of Owen Sound On the evening of Friday, September 16, the City of Owen Sound will be hosting the BRACK Classic Hillclimb Competitors’ Parade in the Downtown. Competing cars will be on display in the 800 and 900 block of 2nd Avenue East between the hours of approximately 6:30 and 8 p.m. Many downtown merchants will extend their business hours later than normal. The BRACK Classic Hillclimb will be held the following day – Saturday, September 17 – at the Grey Sauble Conservation Authority and Inglis Falls Road. Contact the DIA at: 519-376-9225 or at dblackshaw@owensound.ca. Missions Thrift Store Bibles for Missions Thrift Store is simplifying its name to Missions Thrift Store as of September 1st. Cathie Mustard has joined Bibles for missions as Assistant manager and can be reached at: 519-416-7780 or at cathiemustard@yahoo.ca. www.oschamber.com 15 MAKE IT YOUR BUSINESS Casero Kitchen Table NEW MEMBERS 946 Building A, 3rd Ave E, Owen Sound, ON, N4K 2K9 Contact: Beth Milne and Emily Leonard Category: Food & Beverage, Restaurant Phone: 519-416-8226 bethmilne@gmail.com If you haven’t tried our restaurant, you are missing out! We are delighted to provide a different dining experience in Owen Sound and Sauble Beach. Its a whole new take on Mexican cuisine. We feature local ingredients and you’ll never taste burritos and tacos this good. Casero means “Homemade”! We serve homemade Mexican cuisine from two locations in Grey Bruce counties. Visit Casero Taco Bus in Sauble Beach and watch as your fresh tacos are served from a double-decker bus, or grab a snack at Casero Kitchen Table in Owen Sound and kick back and relax on our licensed patio. The Beck 720 3rd Ave E, Owen Sound, ON, N4K 2K3 Contact: Mike Seiler Category: Phone: 519-375-6585 The Beck is Owen Sound’s premier guide to upcoming community events, helpful advice and tips, and a presentation of the interesting products, services, and announcements from local companies. The Beck is delivered monthly to every household and business in Owen Sound – that’s over 13,000 Becks delivered each month. Luckydog Motors Inc. 1855 17th St E, Owen Sound, ON, N4K 5R4 Contact: Dan Bruce Category: Automobiles – Cars & Trucks Phone: 519-371-4000 Located across from Walmart in the FedEx building in Owen Sound, Luckydog Motors features the largest indoor car lot in Grey Bruce. It’s an independent, indoor used vehicle dealership featuring a 10,000-squarefoot showroom for dozens of vehicles including cars and SUVs to motorcycles. Luckydog Motors understands that sometimes bad things happen to good people. Whether you have bad credit, no credit, or maybe a divorce or bankruptcy, LuckyDog has options for you! Nikaanaganaa Counselling & Learning Centre 897 3rd Ave E, Owen Sound, ON, N4K 2S6 Contact: Trish Meekins Category: Health & Wellness Phone: 519-376-8628 nikaanaganaa@gmail.com Counselling Hypnotherapy Cultural Awareness & Sensitivity Professional Development Workshops Group Counselling Therapeutic Touch Practitioner Holistic Healing Royal Canadian Legion Memorial Branch #6 Owen Sound BANQUET & MEETING FACILITIES AVAILABLE BUSINESS MEETINGS WEDDINGS SPORTS BANQUETS BIRTHDAY PARTIES REUNIONS TRADE SHOWS CONCERTS SPECIAL EVENTS MULTIPLE ROOMS AVAILABLE SMALL & LARGE EVENTS UP TO 450 GUESTS ROOMS EQUIPPED WITH WIRELESS MICROPHONES, CONCERT STYLE SPOTLIGHTING, VIDEO PROJECTOR & SCREENS ON SITE CATERING AVAILABLE ALL ROOMS HANDICAP ACCESSIBLE www.owensoundlegion.com AD{TS4489794} 519-376-7784 ADEQUATE PARKING 1450 2nd Avenue West 16 www.oschamber.com MAKE IT YOUR BUSINESS Presents Donald Cooper Business Icon back in town!! You raved about his full-day small business “Boot Camp” Now Donald Cooper is offering two half-day workshops on customer service and keeping good employees, two most pressing issues facing small business: Donald is an international business speaker and coach. He is respected by business owners and managers throughout the world as a thought leader and passionate visionary in the areas of marketing and business innovation. Donald delivers the ‘straight goods’ on how to sell more, manage smarter, grow your bottom line, and have a life! Morning Workshop Owning Customers for Life: 4 powerful steps to increasing loyalty, sales and profitability! Whether you sell to consumers or to other businesses, your customers/clients are more demanding, more confused, more time‐compressed and more cynical than ever before. They want your best service and your best price . . . and they want it now. Donald Cooper will show you that creating loyal and profitable customers for life is not that complicated. In fact, you’ll be amazed at how simple and do‐able it actually is. Afternoon Workshop Winning the Talent War: 8 Essential Steps to Attracting, Leading and Keeping a Top Performing Team Whether your business is large or small, not having the right people in every position carries a huge bottom-line cost in lost business, inefficiency, missed opportunity and frustration! The talent crunch is real, and will last for decades. We’ll see many businesses fail because they’re unable to find the talent they need. The truth is that the best people have to work for somebody…it’s just that we have to deserve them. This workshop deliver a clear, specific and effective process that will help make you an excellent recruiter, a better employer and improve your bottom line. Donald Cooper Half-Day Business Workshops Thursday, November 3rd, 2016 | Royal Canadian Legion – Owen Sound Register online at www.oschamber.com or call 519-376-6261