February, 2016 - Boulder Area Rental Housing Association
Transcription
February, 2016 - Boulder Area Rental Housing Association
February 2016 The Pest Educator!! The Four Legged Kind of Pest!! We are pleased to introduce Adam Witte as our February BARHA Luncheon speaker. Boulder Area Rental Housing Association Dwellings Adam was an “Exotic Forest Pest Educator” at Purdue University and is now a local expert at Taddiken Tree (one of our terrific landscape members). We focus heavily on what goes on inside our buildings, but we also need to be aware of our landscape, a huge and valuable asset to every property. Come and learn the facts about the emerald ash borer that is devastating trees everywhere and other tree pests as well. Learn what to watch for and treatment options available. You are welcome to bring others from your business to this important meeting, please just be sure to rsvp for everyone by Monday, 5:00 prior to the luncheon and be prepared to pay $30/person in cash or check at the door. Attention! New Over-Occupancy Ordinance Passed A serious problem for us is that this ordinance drops the defenses that we were able to use to prove that we were not complicit in or knowledgeable of the over-occupancy that was occurring. Instead the new ordinance says that owners should know about overoccupancy – that they should be aware and responsible for what is happening on their properties. This new ordinance makes it much easier for the city to issue summonses for occupancy violations. Current status – I have had many conversations with City officials and Council members about the notice posting requirement. This part of the ordinance is under discussion and I have been assured that no enforcement of these postings will occur until we can come to a mutual understanding about this issue. Your emails have been very helpful in getting the attention of the City and Council. New rules as passed: Every ad for rental property must include the legal occupancy for that rental unit. NOTE: This is the issue under discussion – agreement to not enforce at this time. The info to be included in every ad is now in effect Every lease must clearly state the legal occupancy and tenants should initial or sign that line of the lease specifically and also sign also where occupancy is listed on the Rental Use Disclosure Form. (Continued on page 3) 2 February 2016 Boulder Area Rental Housing Association Boulder’s Interest on Security Deposits Info Note: The interest rate is determined by the rate in effect at the time the security deposit money is received. It has NOTHING to do with when the deposit is returned. Payment of interest on security deposits is a legal requirement in effect for all properties in the City of Boulder. Jan 1 –Dec 31, 2016 .16% interest is required to be paid Jan 1-Dec 31, 2015 .16% interest is required to be paid Jan 1—Dec 31, 2014 .17% interest is required to be paid Jan 1—Dec 31, 2013 .25% interest is required to be paid Jan 1-Dec 31, 2012: .3% interest is required to be paid Jan 1-Dec 31, 2011: .35% interest is required to be paid Jan 1-Dec 31, 2010: .43% interest is required to be paid Jan 1—Dec 31, 2009: 1.88% interest is required to be paid Jan 1—Dec 31, 2008: 3.69% interest is required to be paid Jan 1—Dec 31, 2007: 3.89% interest is required to be paid Jan 1—Dec 31, 2006: 3.01% interest is required to be paid Jan 1 – Dec 31, 2005: 1.85% interest required to be paid April 1 – Dec 31, 2004: 1.08% interest required to be paid Prior to April 1, 2004: 5.5% interest required to be paid BARHA Facebook Page: www.facebook.com/ barhaonline BARHA Website: Sheila Says . . . Vendor Trade Show: Reminder: Our Vendor Trade Show is coming April 14. NO registrations will be accepted prior to March 1, but wanted to be sure everyone has this date blocked off on your calendar! It will be our April Luncheon meeting but longer than usual – from about 11:30-2:30. (Continued from page 1) BIG change – now every property that has two or more renters must have a rental license. This includes properties that are owned by student’s families and their student and others tenants live there. No longer will a property be allowed to not have a rental license because a member of the family who owns the property lives there. The fines for over-occupancy have changed greatly. For properties on the Hill, Goss Grove and Martin Acres – the fine for the first violation is $500 – the second violation is $750 and the third is $1000. Fines for other parts of the city are: First violation - $150, second $300 and third - $1000. Another big change --- it is now up to the owner/manager of a legally non-conforming property (one whose occupancy is grandfathered at a higher rate than would be allowed today) to prove to the city that this is a legal non-conforming property. The city is not issuing any license for higher occupancy without the owner proving the legal higher occupancy has been proven. For many owners, this is going to be a difficult thing to prove and could ultimately devalue the property. Also, any transfer of such a property or any listing for sale or rent must declare the nonconforming status occupancy limit of the property. I’ll keep you informed as discussions move forward. Thanks again to each of you for sending the emails. Sheila Urge your friends and associates to join BARHA. Our strength is in our numbers! www.BARHAonline.org Boulder Area Rental Housing Association February 2016 3 Recruitment Underway for Advisory Boards and Commissions: Boulder County invites residents to voice opinions, provide guidance Boulder County is seeking volunteers who would like to voice their opinions and help guide decisions on matters such as fire codes, aging, mosquito control, and more. The county is recruiting residents to serve on advisory boards and commissions. Advisory boards and commissions provide recommendations to the Boulder County Commissioners and give residents the opportunity to have their voices heard within Boulder County government. The county, in turn, benefits from this citizen input. To view descriptions of the various boards and commissions or to fill out an application, visit the Advisory Boards and Commissions page of the Boulder County website. The deadline to submit applications is Friday, Feb. 12. For more information, call the Boulder County Commissioners’ Office at 303-441-3500. Boulder’s Short-Term Rental Ordinance in Effect, Applications Available The city's short-term rental ordinance took effect on January 4, and allows Boulder homeowners to apply for a license to rent their primary residence for less than 30 days at a time. Application packets are available online and must be submitted to the Planning and Development Services Center at least two weeks before a property can be rented or advertised. More information is available on the short-term rentals website. 4 February 2016 Boulder Area Rental Housing Association Boulder Area Rental Housing Association February 2016 5 Welcome to BARHA! New Owner Members: Element Properties LLC Scott Holton 1539 Pearl St. Boulder, CO 80302 303-752-8046 Scott@elementproperties.com New Vendor Members: Drain O Rooter Melissa Blissett P.O. Box 1448 Wheat Ridge CO 80034 Ph. 303-595-3000 Fax 303-432-3445 Melissa@drainorooter.com www.rainorooter.com Drain O Rooter offers comprehensive maintenance, installation, drain cleaning, and repairs for all your sewer needs. Platinum Renovations and Consulting Mark Hohlen 730 Umatilla St Denver, CO 80204 303-424-0818 MHohlen@platinumreno.com www.Platinumreno.com Platinum Renovations and Consulting specializes in multi-family unit renovations. They have completed an average of 1300 units per year across the front range. They are general contractors with a class B license capable of capital improvement projects, commercial, tenant finish and ground up projects. They also have a wholesale cabinet division. Your Advertisement Could be Here!! Contact Sheila at 303.494.9048 for advertising rates. 6 February 2016 Boulder Area Rental Housing Association Tenants File More and More Small Claims Lawsuits: You Need to Know Your Options Thank you to Mark Tschetter of Tschetter Hamrick Sulzer Law Firm for the use of this article. A tenant has sued you in small claims court. What do you do? You have three options. First, you can defend yourself. Second, you can consult with us on how to defend the case, and then handle the case yourself. Third, you can retain us to defend the case for you. Often you’ll need to decide quickly because of time constraints. If you want us to represent you in small claims court, a Notice of Representation has to be filed at least seven days prior to the trial. This rule is absolute and the Courts will not make any exceptions. If you contact us less than seven days prior to trial (the court date), the Court will not let us represent you. In most counties, the Notice of Representation requires your original signature and it must be manually filed, i.e. someone must take the document to the court, along with payment of fees and file with the clerk’s office. For these reasons, it is advised that if you want attorney representation the sooner you let us know the better. Colorado Security Services, Inc. 37 years in the business Services Offered: On site Security Officers Concierge Officers Armed or Unarmed Guards DOD, City and County Accounts Temporary Security (On site & Patrol) 24 hour Alarm & Property Response Verified 24 Hour Vehicle Patrol Service Background Checks Long & Short Term, Last Minute Services Specials Daily Incident Reports Multi-Property Discount Serving In: Boulder, Weld, Larimer Counties, and Parts of Denver Area www.cosecurityservices.com Dirk Pratt, CPO - Sales Manager (303) 725-8542 dpratt@co-security-svcs.com Billy Hodge, PSP, CPP- Vice President (303) 443-6164 bhodge@co-security-svcs.com You should consider several factors in determining whether to involve us in a small claims case. How much money is your tenant or former tenant suing you for? If the tenant is seeking $3,500 or more, you should strongly consider having an attorney represent you because the case can be defended for less than this amount. On the other hand, if the tenant is seeking $500, the cost of defense (attorneys’ fees) will be higher than the amount sought. Basic economics dictate that you shouldn’t pay more in attorney fees than the amount that the tenant is claiming in their small claims case, or any case for that matter. No set dollar amount automatically dictates that you should have attorney representation. However, generally, the more damages a tenant seeks, the more you should lean to involving us. We can’t guarantee the court will award attorneys’ fees or that you will be able to collect them, but we do try to get an award of (Continued on page 9) Boulder Area Rental Housing Association February 2016 7 Michelle Welsh Agency 3002 Bluff St., Ste. 300 Boulder, CO 80301 Office: 303.444.0990 mwelsh@amfam.com Proudly serving the Boulder and Denver Metro area for over 26 years Business * Home * Auto * Life Apartment Complexes * Renter’s Policies * Suppliers Coverage American Family Mutual Insurance Company and its Subsidiaries, American Family Life Insurance Company Home Office – Madison, WI 53783 07497 11/12 8 February 2016 Boulder Area Rental Housing Association 8 policies. Because our participation is limited in these counties, retaining us to consult is likely to get you the same result for substantially less money. Even if a small claims court will let us fully participate, often an hour of consultation with us will meet your The county in which you’re being needs. If the case isn’t complicated, sued is another factor that you you may just need to be briefed on should consider. Some counties do the law, and some advice about not allow attorneys to fully presenting the case. The represent their clients in a small consultation is billed hourly, and claims case, and thus you lose provides you with face-to-face many of the benefits of having an attorney time for reviewing all of attorney represent you. For your documents and equipping you example, in the past, the Jefferson with the legal expertise to defend County Small Claims Magistrate your case. This option is excellent did not allow us to cross-examine for the smaller dollar amount cases any of the witnesses nor were we because your attorneys’ fees will be allowed to ask basic questions. The nominal. Overall, this option is also Court allowed us to participate only appropriate for clients who want to in an advisory role. The court handle the case themselves, or for insisted that our client present the courts that severely limit the case. We were not allowed to advantages of having an attorney. speak. When a court adopts and enforces these types of Small Frequently, small claims cases Claims Court policies to discourage involve tenant files that have attorney representation on small already been placed with a claims cases, you are better off if collection agency. If you are sued you not represented by an attorney. in small claims court, you should Policies vary by county depending always first determine if the file is on the magistrate or judge currently at a collection agency. If a small assigned to the Small Claims Court. claims case involves a collection When contacted about a small agency file, you should promptly claims case, we will advise you contact the collection agency and about current policies in the county determine if the collection agency where the tenant filed the case. is going to handle the small claims case. Most collection agencies will You will incur significantly less in not handle a small claims trial. If attorneys’ fees if you elect to the file has been placed with a consult with us about a small claims collection agency, and the matter. The consultation involves collection agency isn’t going to reviewing the file, meeting with handle the small claims case, you you to discuss applicable law, should recall the file from the strategy and key legal arguments. collection agency. Regardless of The consultation option makes what the collection agency tells more economic sense when a you, you have this right. If an county has strict small claims (Continued from page 7) attorneys’ fees added to the principal judgment in small claims cases that we handle. The amount of money at stake aside, some clients feel more comfortable if we handle the case. Boulder Area Rental Housing Association agency won’t defend the small claims case and gives you a hard time about recalling the file, you should look for a new collection agency. You should always recall the file in writing, and issue clear instructions to the collection agency to cease any efforts to collect the debt. You should order the collection agency to cease collecting the debt because the debt will now become a counterclaim in the small claims case. You should bring the tenant’s balance as a counterclaim in the small claims case to resolve all legal issues with the former tenant in one case. Asserting a counterclaim in a small claims case also gives you leverage to get the tenant to settle, and may ultimately reduce any judgment awarded in favor of the tenant. Regardless of attorney involvement, you should always determine whether to object to the small claims magistrate. Magistrates preside over small claims courts in most counties, unless an Objection to Magistrate is filed. Pursuant to Colorado statute, you have the right to have any case heard by a judge. Similar to the Notice of Representation, you must file an Objection to the Magistrate at least seven days prior to trial. Whether to object to the magistrate is a key decision. Pro-tenant bias is a clear reason to object. Unfortunately, some small claims magistrates are notoriously known for being protenant. Our clients have regaled us with countless tales of small claims magistrates disregarding the law to somehow find for the tenant. One story clearly comes to mind; the Landlord sent the tenant a security (Continued on page 10) February 2016 9 called, and then have us only expertise and personal knowledge deposit disposition within the sixty- contribute twenty minutes of value. of the facts. The landscape guy day requirement of the lease. should testify about the cost of the Because small claims court is a However, the magistrate found that lawn replacement and provide his gamble with no reliable or since the lease had gone month-toexpert opinion that the lawn needed predictable results, you should month the Landlord was required to to be replaced. Before and after always seriously evaluate send the disposition within thirty pictures carry significant weight, settlement, especially on lower days, even though the lease stated i.e. the beautiful green lawn when dollar cases. You should always that the original lease provisions the tenants moved in versus the consider settlement in these cases were still in effect. Small Claims brown lawn scattered with weeds even if the tenant is totally wrong. magistrates change frequently. If when the tenants moved out. Some If you waste $500 of your time to you are unfamiliar with the courts won’t award damages based prevent paying a tenant $200, this reputation of a particular magistrate on estimates because you’re not out is a net loss. Your time, and your in a jurisdiction, contact us. -of-pocket yet. Receipts and staff’s time are valuable. The invoices with proof of payment are Ted Nugent would love small golden advantage of settling is always the strongest and safest claims because it’s usually a free- certainty. You’ll have no idea how evidence of actual out-of-pocket for-all. The tenant tells their story. the small claims roulette will turn damages. You tell your story. Almost all out. If you settle, at least you know documents are admitted into what you get. If you can get the Be realistic about your damages. If evidence. The only evidence rule tenant to drop his case in exchange you overreach, even on some enforced in small claims is for you dropping your collection damages, you can substantially hurt relevance, however, there is no action against him, you might be your credibility on all damages. guarantee that a small claims court better off in some cases. You Small claims court is unpredictable. will enforce even this rule, or keep should always consider dollar The small claims magistrate or out irrelevant evidence. Similar to amount and collectability in judge ruling against you is much magistrates, judges hearing small deciding to settle a small claims more predictable if you overreach. claims cases are unpredictable at case. Lower dollar amounts owed If your carpet is 10 years old, you best. The law is clear. Even if a by a tenant or non-collectability won’t get full replacement value judge hears a small claims case, the (regardless of amount owed) are (likely nothing) even if the tenant small claims’ rules of evidence both strong indicators that you caused huge stains. If the tenant’s apply. Again, these rules are should settle the small claims case. dog or cat peed all over the carpet extremely informal. However, If you settle a small claims case on and destroyed it, you should always some judges take the position that your own, don’t hesitate to contact preserve and bring a small carpet when you request a judge, the us if you need help in writing the sample to bolster your photos. county court rules of evidence settlement. Similarly, if your tenant lived in the apply. If the county court rules property for four years, the Court is If you are going to trial on your apply, you need to meet technical not likely to award painting own (Han Solo), you need to legal requirements to get evidence damages even if the tenant’s kids evaluate your evidence and the admitted. Finally, keep in mind that used the wall as their personal strongest way to present your some small claims courts set very canvas. Small claims courts rarely evidence. Even in small claims limited and strict time frames for award damages for your time and court, third party (e.g. vendor) cases. For example, the tenant gets effort (labor). Thus, you’re not witnesses always carry more weight ten minutes, and you get ten going to get damages for the time than you do. For example, the minutes to respond. Another reason your son spent watering the lawn to contractor who replaced the lawn to go with the consultation option. try to save it, especially if you will, generally, have more It makes no sense to pay us two didn’t pay him. In our experience, credibility than you. If a witness is hours of drive time, an hour to sit you will almost never get the full going to testify, you should always around waiting for the case to be take full advantage of the witness’s (Continued on page 11) (Continued from page 9) 10 February 2016 Boulder Area Rental Housing Association (Continued from page 10) amount you are asking for from a former tenant in small claims court. Keep this in mind when evaluating your settlement position. Small claims court is similar to Judge Judy or the People’s court with Judge Marilyn Milian. It’s not the Microsoft Anti-Trust Trial. Each side tells their story. Both sides show the court their documentary or physical evidence. Depending on the Court, the judge or magistrate will allow each party to ask the other party questions. Some Courts will only allow a narrative from each side, with the magistrate or judge asking all of the questions. After hearing each side and looking at each side’s documents, the Court determines the winner. This is the whole shooting match. You can increase your chances of winning in small claims court in a number of ways. First, promptly evaluate your options. Don’t wait until the last minute to decide if you want an attorney involved, or to object to the magistrate. If you delay, you are likely to blow the deadlines for exercising these options. Obviously, don’t miss the court date if you are handling yourself. This happens more often than you would think. If you do miss the court date, contact us immediately. No guarantees, but we can try to get you another chance. Second, be realistic in evaluating whether it’s worth fighting in the first place, and what you are likely to win if you prevail. Your time is valuable. If the case doesn’t involve a lot of money or if the tenant isn’t collectable, the winning move is to settle. Realistically evaluate your damages when deciding to settle. Third, if you are going to fight, make sure that you don’t bring a knife to a gunfight. Make sure that you have the necessary documents and witnesses to present to the Court. Always remember that we are here to assist you in evaluating your small claims problems, but you have to contact us before you lose the right to get us involved. Thank you to Mark Tschetter of Tschetter Hamrick Sulzer Law Firm for the use of this article. Boulder Area Rental Housing Association February 2016 11 The Rookie Landlording Mistake Most New Investors Make So, you just bought a rental house or small multifamily property. Congratulations! Now what? Well, you need to probably fill that vacant unit with a nice family who is going to pay top dollar on time each month, never complain unnecessarily, and treat your property with respect. So you place an ad on the various sites or in the newspaper, or maybe you put up a sign in the yard. Quickly you begin receiving phone calls, and they typically look like this: Landlord: Hello? Prospect: Hi, I’m calling about your property at 123 Main Street. Landlord: Yes, it’s still available. Prospect: Great! Can I schedule a time to see it? Landlord: Sure thing. How does tomorrow at 6 p.m. work for you? Prospect: That would be great. I’ll see you then! Landlord: Sounds good. Bye. Did you notice the rookie mistake in the conversation above? Here’s what it is: They scheduled a time to show the property! Wait, huh? I thought the goal was to rent the property out quickly. when I first got started. Maybe it’s because I don’t like sitting on the phone, or maybe it’s because I trust people too much. But the fact is, I wasted a lot of time that should have been spent finding more real estate deals or enjoying time with my family. You see, for every ten appointments we made: Four would be “no-shows.” They wouldn’t call to cancel, they wouldn’t reschedule. They just would not show up. I would be sitting there, twiddling my thumbs, looking like an idiot for twenty minutes hoping they were just late. Three would show up and clearly could never qualify. No job, terrible credit, seventeen people in the family for a 2-bedroom apartment, etc. I would have to explain to these people our requirements and try to make it clear that it wouldn’t work out. Two will take an application and never return it, probably because they read all the information required and realize they will never qualify. Or perhaps they hated the neighborhood and just wanted to be polite. One will show up, take an application, and return it with the appropriate application fee. It is, but here’s the problem: You’ll waste SO much time when you don’t prequalify the tenant. In other words, for every ten appointments I was setting, only Each showing takes, let’s say, one 10% ever gave me a decent hour of your day, including travel applicant. And even of those who and prep time. And most of them applied, half the time they wouldn’t will never rent your property! work out either. My funnel was And don’t think I’m just picking on broken. everyone else. I made this same Of course, your percentages might rookie mistake for several years be slightly different, but the fact 12 February 2016 remains: Many, if not most, of the people whose calls you receive will never rent your property. So why waste all your time showing units to prospects who won’t work out? The Solution: Prescreening Rather than setting up an appointment with each tenant, I would suggest asking a series of questions of the caller to get a better idea for whether or not they’ll qualify. These questions don’t need to be asked in a formal, serious manner but rather as part of the casual conversation. When prescreening, I like to make sure I let the prospect know of my minimum qualifying standards. These standards include: Income must be three times the monthly rent or greater No prior evictions or felonies Good references from previous landlords 600+ credit score I try to let the tenant know of these standards early in the conversation, as many tenants will simply hang up the phone (often mid-sentence) when the words “no prior evictions” or “good references” are spoken. Good! I just saved myself the trouble of showing a unit to someone who would never qualify! So rather than the conversation that you just read between the landlord and the prospect, here’s how our typical conversations go: Landlord: Hello, thank you for calling Open Door Properties! How can I help you? Prospect: Yes, I’m calling about your property at 123 Main Street. Boulder Area Rental Housing Association (Continued on page 13) (Continued from page 12) Landlord: Yes, it is still available. What can I tell you about the property? Prospect: Uh… I guess, how much is it? Landlord: The rent is normally $800 a month for that unit, but right now we’re having a move-in special, and it’s only $745 for those who sign a 12month lease and meet our minimum qualifying standards. Do you have a moment so I can explain what those are? Prospect: Um… sure. Landlord: Well, we require that the tenant’s income be three times the monthly rent. We also do a background check to make sure there are no evictions or felonies on the tenant’s background and require that the tenant has a credit score of at least 600. Finally, we will call all previous landlords to make sure you have a great rental history. Does all that sound good to you? CLICK. Dun… dun… dun… another one bites the dust! (And an hour of my time is now saved!) Ninety percent of those who would just waste my time will take no more than a three-minute phone call. That’s what I call efficiency! More Things to Discuss on the Phone Of course, not all applicants hang up at this point. For those who understand and agree that those qualifying standards will work, I will then go into more detail about the property itself. Of course, all the information is in the advertisement, but I will still explain the following points in detail: The location, in detail The total move-in amount needed The number of bedrooms and bathrooms The location of the property The timeframe we are looking at to get it rented Any quirky aspects about the property (no garage, very small rooms, etc.) It’s important to cover these issues, as many tenants will decide that the property is not right based on this information, saving you both a lot of time. For example, a few weeks ago we rented out a unit to some college-aged guys. Although we explained everything in detail to them about the property, when (Continued on page 16) Boulder Area Rental Housing Association Background Screening Online Rental Applications and Lease Agreements Now Available! Available Services Credit Reports National Criminal Searches Reference Verifications Eviction Records Employment Verifications Sex Offender Reports Civil Record Searches Employment Screening Business Reports Custom Reports Visit our website for access to free rental and employment forms! 303-420-1212 www.erentalservicesinc.com Got Critters? Call Raccoons - Rodents - Birds - Bats Integrated Pest Management Ants & Other General Pests HUMANE REMOVAL – PREVENTION - REPAIRS LICENSED & INSURED Protecting People, Property & Wildlife CALL 1-800-CRITTER 303-274-8837 www.crittercontrol.com February 2016 13 23rd 14 February 2016 Boulder Area Rental Housing Association Boulder Area Rental Housing Association February 2016 15 (Continued from page 13) it came time to move in, the gentlemen showed up to the lease signing with no money. “We have to pay the rent AND the deposit? We thought that the deposit was optional?!” They left angry and never did move into the unit, and we lost hours of time with these jokers. Maybe we were not clear enough on this, or maybe they were just idiots. I don’t know. But this kind of thing happens a lot, and wasted time for my team is lost dollars from my bank account. If They Still Want to See the Property After all this is said and done and the tenant still wants to see the property, we are happy to show it to them! BUT… not yet. Typically, we ask the tenant to drive by the property first and check it out if they have not yet, knowing that people are particular about neighborhoods. If they want to get a personal tour, they can call back and set up an appointment. After the tenant has driven by and STILL wants to see inside the house, then and only then will we schedule a showing. But after all this, we still encounter no-shows fairly often so we have begun doing group showings. Yes, that means we schedule multiple appointments at the same time (or within ten minutes of each other) to save time and increase both efficiency and competition among the applicants. When my wife and I first became landlords, we spent hours and hours filling a vacant unit. Today, it can usually be done with just one single appointment and less than an hour of work. Contact Megan Percy or Nicole Mansour at 303.666.0500 16 February 2016 Of course, at the end of the day, you’ll still encounter tenants who will waste your time. However, by following the tips in this post, you’ll save yourself hours of work with every vacancy you encounter, which means more money in your pocket and less stress in your life. Boulder Area Rental Housing Association Local Real Estate Transactions The buyer of Boulder's Canterwood Apartments is a mystery no more: Resource America (NASDAQ: REXI), an asset management company based in Philadelphia, paid $65M for the 216-unit complex, the third highest price per unit deal this year. Filings with Boulder County on Tuesday listed RRE Canterwood Holdings LLC as the buyer, and Resource Residential, the property management arm of Resource Real Estate, announced Friday on its website that it had taken over management of the Canterwood property. The deal is one of several local, record-setting transactions in Colorado this year. In September, Longmont's Ironhorse Apartments sold for $50 million, seven months after completion, setting the per-unit record for a suburban, garden-style complex at $227,272 per apartment. (Garden-style refers to complexes in which each unit has an exterior entrance. Canterwood is also a garden-style, one of the fastest-growing categories in multi-family.) Superior's Horizon at Rock Creek sold in April for $255 million — the largest apartment complex transaction in state history. Both the Longmont and Superior properties sold to multi-billion dollar real estate investment companies with dozens of complexes across the country. Resource's real estate arm owns two other properties in Colorado — SkyView Apartment Homes in Westminster and Verona Apartment Homes in Littleton — and 60 other complexes throughout the U.S., according to their website. "It feels like we have a lot of big money coming into Colorado over what we did, say, 20 years ago," said Stan Urban, Boulder branch manager for Land Title Guarantee, although he cautioned that he doesn't have the data to support that perception. One thing is clear, though, both to Urban and everybody else who is paying attention: Prices for, and interest in, apartment complexes are going up. The Colorado Real Estate Journal reported in October that year-to-date sales volume is approaching the $4 billion mark, which would exceed 2014's record $3.6 billion in sales — despite a dearth in new construction. Boulder Area Rental Housing Association February 2016 17 Property Managers’ Money Saving Strategies for 2016 As one year ends and another begins, property managers throughout the nation are becoming more aware of strategies to cut costs and increase profits. Here are some timely tips and ideas. Revisit your most time-consuming operations to discover how technology can improve efficiencies. Speak to both your inside and outside technology field reps for helpful ideas. Re-examine your business plan. When you entered the world of property management you had goals to reach and aspirations to fulfill. Now’s the time to assess how you’re doing. Find motivated mentors (see point #9). If you want to be more professionally successful and financially efficient, find an experienced mentor in a related field and ask for their advice. Make sure your operating and cash accounts are accruing some interest. Even in today’s no-interest banking environment you can find interest-bearing accounts. An example is Discover Bank’s online saving account which currently pays nearly 1% with no holding periods. Eliminate unneeded services. Do you really want cable TV in your office? Are your current cell and telecommunications providers offering you the best rates? Have you priced alternatives like Consumer Cellular versus one of the “Big 4” carriers? If you are leasing your offices, now is an auspicious time to renegotiate the terms of the lease. It may be worthwhile to consider buying your office space. You might save money by being your own landlord. Whether this makes fiduciary sense or not brings me to the next point. Schedule an “away-from-their-office-and-yours” breakfast or lunch with your CPA or tax advisor. Mention your financial goals for the year ahead and ask for suggestions and tax-saving ideas. If it’s time to refurbish your office avoid the temptation to buy retail. As businesses come and go there are many motivated sellers of “almost new” furniture and equipment at a fraction of the original retail cost. Look for clearances and watch classified ads like Craigslist. Speaking of business mentors, connect with SCORE. It is the nation’s largest network of free, expert business mentors. Go to score.org where you can receive customized advice on how to make your business more profitable and cost-effective. It’s a remarkable free network of help. Don’t forget that you’re in one of today’s best businesses. Property management and the rental income property market are growing like never before. Look for signs like the following: The Blackrock Group, a publicly-owned investment manager (symbol BX) recently announced the purchase of 32 multi-family properties from Greystar Real Estate Partners for $2 billion. Why? The answers include the locations of this acquisition comprising 10,399 rental units in states like California, Florida, New York, and Washington. Also, the lucrative rental housing market is thriving. Following the deal, Blackstone will own a total of over 57,000 apartment units. The wellknown investment firm has been on an apartment-buying spree as it looks to profit from rising rents. You’re in the right business at the right time. Manage it carefully, implement ways to save money, lower operating costs and make your money work hard for you. The results will be very rewarding. 18 February 2016 Boulder Area Rental Housing Association "I've been doing this business for 25 years, and I've never seen supply this tight in my lifetime," Urban said, predicting that the low supply would continue to result in record prices being paid for apartment complexes. "If there's no supply out there, the prices have got to go up." Capri Capital, based in Chicago, sold Canterwood for an unnamed client. The owner of the property is listed with Boulder County as TRM-Meredith Park Corp., also in Chicago. The Colorado Secretary of State's office lists Terry McKay, formerly of Capri Capital, as the head of that company. Source: Boulder Daily Camera – December. 23, 2015 by Shay Castle 6 Listing Photos Renters Need to See Instead of curb appeal, today's renters are looking for a home with "pixel appeal." Pull potential renters in to your listings by giving them these 6 listing photos those potential renters need to see. 1. Know Your Primary (Or Best) Shot: According to Michael Seiler, founder and director of the Institute for Behavioral and Experimental Real Estate at Old Dominion University at Norfolk, VA, home shoppers spent 20 seconds on the first photo in a listing. Since people form attachments to homes based on that first impression, a strong external or internal photo offers the opportunity to invite someone to their new home. 2. Keep The Porch Light On: Welcome them home to get that powerful exterior shot that renters instantly connect by leaving the porch light on. Photograph the home 30 minutes to 1 hour before sunset with the interior lights on. It gives the home a welcoming, familiar feel. 3. Room Relationships: When taking your interior photographs, keep in (Continued on page 21) Boulder Area Rental Housing Association February 2016 19 We offer the following services to help you accomplish your real estate investment goals: Providing complete property management solutions for all of Boulder, Longmont and the surrounding areas! We service all types of properties including single family homes, single condos or apartments, multi-family units and apartment complexes. Tailored management services for those owners who prefer to be hands on or for those who prefer to let go of the wheel. Meeting with you to assess your goals in owning and renting out your real estate investment Review your property’s current state and determine a priority list for repairs and cosmetic updating in order to procure the highest monthly rental amount and highest quality tenant Financial Management—providing monthly financial reports, detailing income & expenses, as well as end of year accounting In-house Maintenance to provide rapid response to any necessary repairs and keep maintenance cost down Project management of major projects/repairs from our network of local contractors. Our fee is 10% of the collected rent for the 1st property, 9% for two properties and 8% for 3 properties. We do offer incentives for more than 3 rental units and everything is negotiable! New Client Special! First 2 months of management fees waived for signing a 12 month management agreement! 20 February 2016 Boulder Area Rental Housing Association (Continued from page 19) mind that the primary objective is to convey the feel of the home. Show potential tenants how the rooms relate to each other by including more than one room in an image. The master bedroom and bathroom, the kitchen dining room, and the entryway into the living room are all rooms that can be photographed together (based on floor plan, of course). 4. Hit The Highlights: On AHRN.com, you are able to upload 10 photos make them count! In addition to a great exterior shot, highlight the major living areas, the backyard and any special details like a pool, deck, or a great view. S. Showcase the Details: In each shot, make an interesting feature the focal point. For example, gorgeous bay windows could be the hero of a living room photo. High quality cabinetry or stone counters offer an interesting detail in the kitchen. 6. Straight Lines: While basic, this is an essential detail in real estate photography- straight lines should be straight! Any tilt in the camera creates an "off' appearance and can result in distorted proportions. And be sure to boost your curb appeal before you take those photos! Source: Thanks to Mr. Landlord for the use of this article. Check Out BARHA Website: www.BARHAonline.org Find: The calendar of events A list of our vendor members The Codes of Conduct Current topics of interest And much more! Boulder Area Rental Housing Association February 2016 21 The Roof & Gutter Guys We specialize in leak repairs that extend the life of your existing roofing and gutter system. Leak repairs, full roof replacement, wind damage, corrective repairs, and preventative maintenance. Gutter replacement, repair, and cleaning. Detailed roof inspections with quick quotes so you can start repairs immediately. 303-227-9100 / theroofguys@aol.com ESTABLISHED IN 1995 22 February 2016 Boulder Area Rental Housing Association Boulder Area Rental Housing Association Board of Directors 2015-2016 President Barbara Guthrie, Sunnyside Property Mgmt. 303.442.7773 Treasurer Reminder . . .Mark Your Calendar February, 2016 Thursday, February 4 – Board of Director’s meeting at The Egg & I Restaurant in Basemar Shopping Center, Boulder from 8:30-10:15. Past President Thursday, February 11– Luncheon Meeting at the Avalon, 6185 Arapahoe, Boulder, CO 80303. Program Landscape Care and Protection Angela VanderMeyden – Housing Helpers 303-545-6000 March, 2016 Betty Konecne, Hometowne Management 303.499.6537 Cindy Angell, Buffalo Security 303.494.0707 Thursday, March 3 – Board of Director’s Meeting at the The Egg & I Restaurant in Basemar Shopping Center, Boulder, from 8:3010:15. Rick Burger, Burger Property Management 303.665.6075 Thursday, March 10 –Luncheon Meeting at the Avalon, 6185 Arapahoe, Boulder, CO 80303. Program to be announced. Loretta Dorman, LRD Real Estate 303.449.6716 April, 2016 Board Members Todd Greenberg. Fashion Carpet & Tile 303.473.0107 Greg Mollenkopf, Mollenkopf Property Mgmt 720.810.4626 Thursday, April 7 – Board of Director’s Meeting at the The Egg & I Restaurant in Basemar Shopping Center, Boulder, from 8:3010:15. Amber Naea-Wirt, Abbotts Fire and Flood 303.975.5000 Thursday, April 14 –Vendor Trade Show – 11:00-3:30 at the Avalon, 6185 Arapahoe, Boulder, CO 80303. Registration for this sold out event will begin in March. Rita Nowak, Coronado Apartments 303.499.3851 May, 2016 Kary Ohan 303.589.4389 Jessica Ramer, CapRateCapital.com 303.494.2777 Ryan Schneider, Fowler Property Mgmt 303.443.6064 Thursday, May 5 – Board of Director’s Meeting at the The Egg & I Restaurant in Basemar Shopping Center, Boulder, from 8:3010:15. Thursday, May 12 –Luncheon Meeting at the Avalon, 6185 Arapahoe, Boulder, CO 80303. Program to be announced. This is the last luncheon of this fiscal year. Alisha Sill, Colorado Realty and Property Management 303.665.7368 Heather Smart, Techem Water Services 720.420.4841 Grove Stafford, Rocky Mountain Inspections 720.563.9190 Vic Sulzer , Tschetter Hamrick Sulzer 303.699.3484 Tom Tadewald, Western Disposal 303.444.2037 Go to the BARHA “Yellow-Pages”!!!! When you need a product or service, use the Vendor “Yellow Pages” in this newsletter. Our Vendors want and value your business and all have signed the BARHA Code of Conduct. Be sure to tell them you too are a BARHA member when you call them!!! Acting Secretary Shanae Pugh, 303.579.6430 BARHA Executive Director; Sheila Horton P. 303.494.9048 F. 303.449.7028; E-mail: Sheila@BARHAonline.org Boulder Area Rental Housing Association February 2016 23 An Organization for Rental Housing Owners, Managers & Suppliers www.BARHAonline.org P.O. Box 17606, Boulder, CO 80308 303.494.9048 Boulder Area Rental Housing Association Inside This Issue . . . Over-Occupancy Ordinance Page 1 Navigating Small Claims Court Page 7 Rookie Landlording Mistakes Page 12