BOL5898 BORAL June
Transcription
BOL5898 BORAL June
BORAL news IN THE Y O U R BORAL M A G A Z I N E 5 4 14 | JUNE 2003 Boral-sponsored exhibit opens at Taronga Zoo Re-think leads to success in new scaffolding market Launch of BoralCreate™ Special Boral branding supplement My say We can all take pride in our Company’s strong, recognisable brand. It is easy to feel a sense of pride in our company every time we see the Boral logo. And it is almost impossible not to see the Boral logo everywhere we turn. Whether it is on a concrete agitator driving across the Sydney Harbour Bridge, in the pages of a Western Australian home magazine, on the gatepost of an asphalt depot in country Queensland or on the side of a roof tile factory in California, our company’s logo is strong, recognisable and universal. However, our logo is not the only thing that represents our brand. There are other branding elements that play an important role in creating a strong, recognisable company image. Importantly, everything we do, at all levels of the organisation, also builds and reinforces our brand identity. In this edition of Boral in the News we are launching our newly upgraded Boral branding guidelines – the Boral Brand Book. The Boral Brand Book builds on earlier branding work done some five years ago, when Boral’s ‘Identity Matters’ was first launched. There are no substantial changes to Boral’s branding, however, there have been refinements and improvements made to ensure easier application of the guidelines and encourage a far more consistent look and feel across the organisation. Please take the time to review the lift-out section and keep it on file for future reference. The full Boral Branding Book will be available on-line on Boral’s intranet, and aspects of Boral’s branding will continue to feature in future editions of Boral in the News. Boral is a very large company, made up of thousands of individuals and hundreds of operations. But we are one Boral. And we can all benefit from and influence our company’s image. It is up to every one of us to ensure that we reflect our corporate personality correctly and consistently whenever and wherever the company is seen or experienced. Community Activities Perform & Grow In this edition, we feature the opening of Taronga Zoo’s new Backyard to Bush exhibit, which Boral is proudly sponsoring. In fact, the cover of this edition depicts a group of young school children dressed to represent Australian flora and fauna; they delightfully added to the atmosphere at the opening day. Following the opening of the exhibit, the Zoo welcomed us back for a Boral family day of bush regeneration activities on 18 May to launch our national Towards a Greener Future Week with our conservation partners Landcare and Conservation Volunteers. To continue the fun of working with our community partners, we are also launching Boral’s 2003 Christmas Card competition for children of employees – see page 6 for details. Our value-added growth activities are continuing. We recently announced the acquisition of a limestone deposit at Galong in country NSW and our intention to build a new vertical shaft lime kiln at the site. This growth project, which requires a total investment of $46 million, is featured on page 7. Safety Boral is continuing to perform well on a number of fronts. Safety is improving in many parts of the business and the excellent work being undertaken by Boral Timber to focus on safety both at work and at home is featured on page 12. Finally, we are fast approaching the end of this financial year and I am limited by the rules of the stock exchange in terms of what I can say about the company’s financial performance. I can say, however, that the Australian housing market has held up well as has the US housing market, and the responsiveness of our businesses to meet changes in market pressures is commendable. The page-4 feature on Scaffolding expanding into the residential market is one example of this. We will announce our full year results on 19 August 2003. Please drop me a line if you have any queries or feedback at rod.pearse@boral.com.au. Best Regards, For this current year we have targeted an overall lost time injury frequency rate (LTIFR) of 3.4, which is a 25% improvement on last year. At the start of May we are tracking at 4.2, which is above our target, however, we are performing better than our LTIFR of 5.0 reported this time last year. Whilst we are starting to see improved results from our strong safety focus, it saddens me to say that two people have died this year in road accidents whilst working on Boral-related jobs. Clearly, we must continue to strengthen our safety focus in every area of our operations. Boral In The News is the quarterly magazine of Boral Limited. If you have an item of news that you would like to see published, please send your story and photographs or phone and discuss your story idea with Anna Farr, Manager Corporate Affairs, Boral Limited, GPO Box 910, Sydney NSW 2001. Ph: (02) 9220 6370 Fax: (02) 9223 8439 or via email anna.farr@boral.com.au Front cover: Students from Gymea and Clovelly Public Schools dressed to represent Australian flora and fauna at the official opening of Taronga Zoo’s ‘Backyard to Bush’ exhibit which is sponsored by Boral. If you require additional copies of this publication please phone or email us the details. Produced for Boral Limited by Abrahams. 2 BORAL MAGAZINE PREMIER EVENT Boral’s Greystanes House officially opened by NSW Premier Boral’s new Greystanes House office complex was officially opened on 30 May by NSW Premier, Bob Carr, at a function attended by local dignitaries including the local MP, the Mayors of Holroyd, Fairfield and Blacktown as well as Boral’s Chairman and CEO and many of our 600 employees working at the Prospect site. Boral’s Chairman Ken Moss, the Premier and Phil Jobe tour the new offices. NSW Premier Bob Carr officiates at the opening of Boral’s Greystanes House. This modern 10,000 square metre building houses Boral’s NSW Construction Materials and Blue Circle Southern Cement businesses as well as Boral’s Information Technology, Procurement and Shared Services departments. The opportunity to build this new office has come about through the redevelopment of Boral’s 334 hectare Greystanes Estate for commercial and residential property development. The commercial development, which is now known as the Greystanes BusinessHub covers just over one third of the site, the residential lands another third and the remaining lands will be for public and community use. Together with the residential aspects of the development, the BusinessHub will JUNE 2003 create investment of around $600 million over the next 15 years and create more than 10,000 new jobs. Infrastructure and open space throughout the development has been an important focus throughout the planning phase and Boral will soon be ‘handing over’ the roads and public lands in the Northern Employment Lands to Holroyd Council. Sales of the first half of the BusinessHub are now completed and the second stage will commence over the next few years as the quarry ends its economic life. In addition, the Precinct Plan for the residential lands has now been approved by Holroyd Council and development activity has commenced in partnership with Delfin Some of the Greystanes House employees that attended the opening. Lend Lease. The new residential development will be known as Nelson’s Ridge and the first land sales are expected this month. The name ‘Greystanes House’ has historic origins; William Lawson, the well known explorer received a government grant in 1808 for 500 acres which included Prospect Hill. In 1846, Lawson’s son built an extensive house he called ‘Greystanes House’. Lawson was of Scottish origin and would call a stone a ‘stane’ and Prospect dolerite has a tendency to weather to a grey colour – hence the name ‘Greystanes’. ▲ 3 ‘Rethink’ leads to great new scaffolding market Over the years, Boral has developed an outstanding reputation in the commercial scaffolding industry. However, four years ago when the company’s Formwork and Scaffolding Division tried to break into the domestic market – for single dwellings – the builders’ response was initially lukewarm, to say the least. Boral is recognised as being among ‘the best in the business’ when it comes to supplying scaffolding to construction companies building major structures such as the Sydney Olympic Stadium, the Bennelong Apartment complex at Circular Quay and many others. Boral’s deliveries turn up on the right day and soon the labour gangs are at work. However, Boral’s reputation was not enough for the residential builders. “At first, the Boral scaffolding team just didn’t understand the homebuilding market. Our existing business model wasn’t responsive enough for them,” said Divisional General Manager, Warren Davison. “Residential builders are very competitive. They operate on a much lower cost structure and they use small teams that are very mobile. They need scaffolding to arrive at a definite time – not just on a particular day – otherwise their bricklayers are just standing around doing nothing. scaffolding is being used on site and also as a deterrent to theft. “These moves have proved to be very successful,” said Adrian. “However, another important move was to relocate the pilot site from our main depot at Revesby to Glendenning, which is closer to Sydney’s major growth areas. We did this because we recognised that the cultures of the two operations were so different. In fact, everything about the residential market is very different.” To meet the demands of the market, Adrian and his team analysed the major designs of Sydney’s leading homebuilders and they have quoted firm prices for scaffolding to each of them. Additionally, scaffolding is delivered (and also removed from site) to a strict timetable. “Bricklayers don’t need the scaffolding to be erected before a specific time. But, Boral’s very recognisable yellow scaffolding on site at a residential project. when they need it, it must be there. Also, the builders want to get rid of the scaffolding very quickly at the end of the job, because they probably have “So, we had to sit down, analyse how home builders operate the landscapers ready to move in. Compared with commercial and work out a different business model – one that was totally work, it needs a much higher level of responsiveness,” said different,” he said. “In doing this, we were fortunate that one Adrian. of our employees, Scott Bradwell, had previously worked in the roofing industry and had first-hand experience of how homeThe model has turned out to be very successful and Boral building companies operated.” Scaffolding now has service contracts with a number of Sydney’s leading home building companies. According to NSW General Manager Adrian Bubb, the solution was to create highly responsive subcontract teams that were to The Glendenning operation is thought to be unique within be used specifically in residential work and to introduce a new Boral, being the only one dedicated solely to the residential lightweight but very strong scaffolding system designed building industry. However, it is very likely to be the model especially for the housing market. for similar scaffolding units which may soon be established in several other parts of Australia. ▲ This new era scaffolding is very recognisable because it is coloured a bright yellow – letting everyone know that Boral 4 BORAL MAGAZINE SPONSORSHIP Boral-sponsored exhibit opens at Taronga Zoo Boral staff members were among the VIPs at the official opening of Taronga Zoo’s giant Backyard to Bush exhibit by NSW Treasurer Michael Egan recently. Michael Leggo, Boral’s General Manager, Environmental Services; Nicholas Manganas, Field Sales Manager, Boral Timber; Alan Bones, General Manager Marketing, Boral Timber; Anna Farr, Manager Corporate Affairs, and Kylie FitzGerald, General Manager Corporate Affairs & Investor Relations, admiring Boral’s sustainable development messages in Backyard to Bush. Above: The beautifully costumed children from Gymea and Clovelly Public Schools really added to the occasion. Backyard to Bush is the first stage of an entirely new direction for the Zoo, creating massive world-leading displays housing many different animals in their natural environments. “Backyard to Bush is an environmental wonderland of surprises that shows how zoos can provide a realistic conservation and education experience for visitors of all ages,” Michael Egan said. According to Zoo officials, the vast exhibit has been designed as a “distinctly Australian place where visitors can experience the excitement and wonder of a natural world of running streams, farmyard antics and the underground world of wombats and many smaller animals”. Zoo staff brought some wombats out of their burrows to say hello to the guests. The two-hectare mega-display is the first major exhibit completed under the NSW Government’s $225-million, 12-year regeneration of the State’s two great zoos, Taronga and Western Plains Zoos. At the official opening, Boral was formally recognised as sponsoring Backyard to Bush’s rural living exhibit. As part of this sponsorship, the company is providing information and examples of sustainability in practice in the timber industry, which is featured throughout the exhibit. As part of its three-year partnership with Taronga and Western Plains Zoos, Boral employees can obtain ‘Gold’ family passes, which allow free entry into either Zoo. Country singer, Melinda Schneider entertained the crowd. JUNE 2003 If you would like more information about the passes and other Zoo benefits, just email Corporate Affairs at Boral or visit the Intranet. ▲ 5 Your child can design Boral’s Christmas card and win great prizes If your family has a child aged 15 years or less, hand them their crayons, paints (or any other suitable media) and see if they can create a winning design for Boral’s 2003 Christmas card. This is a competition for children who have a close family member working for a Boral Group company. Even your little three-year old sister can enter. The drawing should, naturally, have a Christmas feel and feature an image of Boral, but should be themed around the work Boral does in the community. For example, the design could depict Landcare and Conservation Volunteers; or our sponsorship of the Bangarra Dance Theatre; or our sponsorship of Taronga and Western Plains Zoo or other community activities and partnerships in our overseas operations. ENTRY FORM FOR BORAL CHILDREN’S 2003 CHRISTMAS CARD DESIGN COMPETITION Conditions of entry: Only children aged 15 years or under are eligible to enter. Entries are divided into two categories: • 8 years and under • 9-15 years. Only entries from children who have a family member working for a Boral Company are eligible. Designs are to be submitted on A4-size paper and must be hand-drawn. Competition will be judged by Boral Ltd Management and some of our Community Partners. There will be a winner and two finalists for each age group. The design is to include the child’s impression of Boral and one or all of our Community Partners with a Christmas theme. Child’s Name: Address: All proceeds from Boral’s Corporate Christmas cards go to The Juvenile Diabetes Foundation. The entries must be hand-drawn and submitted on A4-size paper. There are plenty of opportunities to win and great prizes from Taronga Zoo for the winner and two finalists in each of the two age categories: • 8 years and under, and • 9 to 15 years. However, entries must be submitted before the competition closes on 26 August. ▲ 6 Age: Postcode: Boral Family Member’s Name: Business Unit and Location: Please send this entry form along with your drawing to: Rebecca Copland Children’s Christmas Card Design Competition Boral Ltd GPO Box 910 SYDNEY NSW 2001 Closing Date: 26 August 2003 BORAL MAGAZINE INVESTMENT Manufacturing plans for newly acquired limestone deposit Boral plans to build a quicklime manufacturing facility at a newly acquired limestone deposit in New South Wales. Boral decided to go ahead with the development after the company’s subsidiary, Blue Circle Southern Cement, bought Barnu Pty Ltd, the owner of a limestone reserve and agricultural lime business in Galong in the Harden Shire. Subject to regulatory approvals, Boral will expand the Galong lime operation by installing a 150,000-tonne-per-annum vertical shaft lime kiln at the site. The acquisition and the kiln installation will involve a total investment of around $46 million. The new capacity will provide high quality quicklime to meet growing demand, especially from the steel sector at Port Kembla, and is supported by upgraded long-term contracts. Philip Jobe, Managing Director of Blue Circle Southern Cement, said: “The operation at Galong has more than 30 years of reserves and its acquisition complements our already strong lime position at Marulan on the NSW south coast. “The vertical shaft kiln technology which we will adopt at Galong is the lowest cost production method available and is well proven in many locations around the world. It is energy efficient, will result in good environmental outcomes and has operational simplicity,” he said. The Galong operation will be expanded to include a new state-of-the-art quicklime manufacturing plant. Boral’s Managing Director Rod Pearse said the acquisition of the Galong operation further strengthened the company’s limestone resource and market positions on the East Coast. “The lime kiln upgrade plans will deliver value-added growth around our enhanced reserve and market positions, and is consistent with our core ‘perform and grow’ strategy,” he said. The upgrade is expected to be completed by July next year and the investment will deliver returns above the cost of capital from 2004/05. ▲ Boral Limited has received a gold award for its 2002 Annual Report The awards are made each year by Australasian Reporting Awards, a nonprofit body that has been promoting high standards in annual reporting since 1951. A large proportion of the leading companies listed on the Australian Stock Exchange together with many government and non-government organisations enter their publications each year for judging against a tough set of criteria. Although the report’s design is one important factor in judging, the JUNE 2003 ARA Chairman John Horder presents Boral's Gold Award to Anna Farr, Manager Corporate Affairs. criteria to be recognised with either a bronze, silver or gold award goes far beyond this. To receive a gold award a company’s annual report must: • achieve overall excellence in annual reporting • provide high-quality coverage of most aspects of the Australasian Reporting Awards criteria • provide full disclosure of key aspects of its core business • present outstanding disclosures in most areas • be a model for other peer reports. ▲ 7 Ella Story T/C Everything is fair with a FairCall People who deal unethically within a company will almost certainly affect the prosperity and livelihoods of every other worker in that company. Boral is no different. That is why we have a Code of Corporate Conduct. Indeed, unethical conduct can get us into major strife with government authorities, the police, our shareholders, our suppliers and our clients. Additionally, it can affect our business reputation to such a degree that it may take many years to recover from it. That is why it is so important to report unethical conduct. In Boral, you have the choice of either reporting it directly to senior management or, if you prefer, you can do this completely anonymously. All that you have to do is ring ‘FairCall’. It provides you with an alternative reporting channel. Ring FairCall on its special hotline number; 1800 500 965. Callers remain totally anonymous throughout the process – unless they wish to provide their details. In fact, Boral staff members do not even take the call. You are connected to consultants KPMG, whose specialists will take the information from you. So, use FairCall if you reasonably believe that reporting the matter directly may cause you some personal hardship or discomfort. The staff manning FairCall are trained in dealing with suspected unethical behaviour and will take your report and then pass on the information to Boral’s management. Reporting unethical behaviour is in everybody’s interest. ▲ Employees should feel free to use the FairCall service to report genuine concerns regarding suspected unethical behaviour. Just call the FairCall Hotline: 1800 500 965 Towards A Greener Future Week a great success As part of Boral’s partnership with Landcare Australia and Conservation Volunteers Australia, we held a Towards A Greener Future Week in late May. During this week, we decided to supplement the good work we are doing in the community with a focus on ‘greening’ our own sites and taking a closer look at Boral’s own backyards. As part of this focus, many employees throughout Boral operations nationally undertook tree planting, weeding, regeneration and other environmental projects on Boral sites and, in some cases, on land adjacent to our sites. 8 We kicked this special week off in Sydney with a large group of Boral employees and their families spending an enjoyable morning at Taronga Zoo to learn about the environmental issues that arise from managing a zoological park in a highly urbanised area and the environmental work required to support it. While rain put a halt to our original plan to undertake some ecological restoration in the Zoo grounds, we still had a very informative and enjoyable day. The employees also had a chance to visit the Boral-sponsored Backyard to Bush exhibit. In the next issue of Boral In The News we’ll feature a full report and more photos of Towards A Greener Future Week activities. ▲ BORAL MAGAZINE UNITED STATES MonierLifetile is ‘taking it to the Max’ Hollywood has the Oscars and the Golden Globes, Rock and Roll has the Grammies, and, in the USA, MonierLifetile has now introduced the MAX. MAX stands for MonierLifetile Award of Excellence and our North American colleagues can win one for going to ‘the max’ in one of several categories. Quality Team of the Year These awards recognise excellence and were announced at a ceremony during the US company’s annual conference, held this year in Dallas, Texas. Production Team of the Year The award is a sculpted piece of art that was designed especially for Boral. MAX emerges from his base triumphantly holding a piece of tile with the winner’s inscription. Production Person of the Year The winners this year were: Phoenix, under the leadership of Plant Manager Cliff Osborn. Pompano Beach, under the leadership of Plant Manager Kevin Ebare. Customer Service Person of the Year Christina Keltner, Rialto. Salesperson of the Year East: George McMahon, North Florida. Central: Stan Chapman, Texas. West: Bill Jones, Northern California. Overall winner: Bill Jones. Jessie Diaz, Stockton. Nominees for the Production Person of the Year Mick Smith from Lake Wales, and Alex Perez from Phoenix were also recognised at the conference. Safety Team of the Year Support Person of the Year Boca Raton, under the leadership of Plant Manager Steve Caballero. Alan Hutchinson, Information Technology. Sales Team of the Year Northern California under the leadership of District Sales Manager Eric Miller. ▲ Making a display of themselves In the USA, MonierLifetile has developed a new display to showcase its products to builders at conferences and exhibitions, and also reflect its goal to ‘change the way people think about roofs’. First shown earlier this year at the International Builders Show in Las Vegas, this multi-faceted, multi-media booth features a large exhibition area where a wide variety of rooflines and products are shown. It also features both a presentation area and a private meeting space on the upper level. JUNE 2003 At the show, MonierLifetile also introduced its Total Roof System – a novel system that is designed to appeal to both builders and roofing contractors. This comprehensive roof system, which is comprised of select proprietary products, will be rolled out across the USA, region by region, throughout the year. ▲ 9 Ella is learning from the experts 21-year-old Ella Burns’s job involves driving a front end loader and concrete truck, learning about chemicals and cements, and dealing with problems such as broken down vehicles. She is working at Pambula on the New South Wales South Coast, having been accepted by Boral Construction Materials for a NSW Department of Education and Training’s New Apprenticeship. However, apart from the physical side, Ella is also learning about the related paperwork and administration, customer service, teamwork, health and safety in the workplace, and communication skills. “The good thing about the New Apprenticeship is that you learn skills you can use in everyday life,” Ella said. NSW Regional Training Facilitator Joanne Furtner said that traineeships such as Ella’s help give Boral’s divisions a competitive edge. “There are now important financial incentives for employers who wish to train new and existing employees in this way,” she said. “As a Registered Training Organisation, Boral Australian Construction Materials can now provide formal training with financial incentives to a wide variety of our business units. “This is a cost effective employment and training option for business units to consider. All training programs are tailored to meet your business unit’s specific needs, ensuring a more productive employee who is familiar with your business and trained for your industry. “Employees can gain recognition of their existing skills and further increase their skill base through a nationally recognised credential,” she said. Further information is available from Joanne on (02) 9033 5286 or 0419 206 633. ▲ SYSTEM INITIATIVES Payroll optimisation program at Boral Shared Services Now that most Boral employees are being paid from the new Boral CHRIS Payroll System, a program of initiatives to more fully utilise system capabilities and realise further benefits for management and staff is now underway. The master database of Boral employees on the system provides the foundation for future payroll and HR process improvements to optimise CHRIS functionality. Currently, BSS Payroll Operations and BSS Projects are rolling out a program of initiatives in conjunction with Boral IT and Payroll and HR representatives from the businesses. BSS Operations Manager, David Oxnam, said that one of the first initiatives was to revise Payroll and HR forms used for employee detail change requests and data entry in CHRIS. David explains, “Required fields are now highlighted and the forms have been reformatted to more closely align with the CHRIS system. These changes are designed to more accurately and completely capture employee details the first time a form is submitted.” There are close to 8000 Boral employees now on the CHRIS system and database maintenance is a key issue. Keeping information current requires continual updates to accurately reflect changes when an employee joins or leaves the company, moves to another job, receives a pay rise, takes leave or changes banks. “With any system, what you put in is what you get out, so it’s important to develop materials and processes that help employees submit complete and accurate information for payroll system entry.” JUNE 2003 The Payroll & HR Forms Revision Group – (Left to right) Kara Coleman, BSS Projects; Chris Swallow, BSS Payroll; Robin Goh, ACM NSW Accounting; Sharlene Kelly, BSS Payroll. Not present for the photo were Mark Moroney, ACM Victoria; Anthony Whalley, ACM Western Australia; Tracy Hearne, ACM Queensland; Karen Eagleson, ACM NSW; Jeff Gleeson, BSS Payroll. During May, customer-focused call centre technology was implemented for the Payroll Enquiry Desk. The technology provides payroll staff with a tool to more effectively prioritise and manage payroll enquiries and resolve issues. When fully established, the service will offer employees faster enquiry response time and ensure calls are not overlooked during the busy working day. BSS management will also be able to use the technology to allocate staff for enquiry follow-up and to measure performance against targets in service level agreements. The current optimisation program is preparing for future initiatives. These include enhancements to payroll reporting and time and attendance recording and the introduction of an online employee self-service portal. A portal would allow employees to update their employee details, apply for leave, make general payroll and HR enquiries, and even register share requests and apply for positions. For further information about ongoing payroll initiatives, contact David Oxnam, BSS Operations Manager, or Margaret Frisk, BSS Projects Manager. For answers to payroll enquiries, phone 1300 666 640, fax (02) 9033 4381 or email Payroll Enquiries. ACM employees should direct payroll enquiries to their Regional Payroll Specialists. ▲ 11 Safety ‘re-energised’ in Boral Timber Over the past 12 months, Boral Timber has been aggressively pursuing safety improvements across all of its operations – particularly its hardwood mills and processing plants – with its Safe Mate program. Among its cornerstones are strong involvement with safety at work ... and a major focus to take safety into the home. Early last year, eight key areas/intents were identified and set down for improvement by Timber’s senior management. Sitebased line management and timber workers ‘workshopped’ and developed about 70 activities with which they could demonstrate measurable improvement. A key component was a defined process to identify and control risk throughout the business. As a result, site-based Risk Assessment Teams (RATs) were formed to methodically photograph hazards at their sites. So far, about 750 hazards have been photographed and assessed by the RATs. Risk/hazard controls (fixes) have been applied to 435 of them. The division’s Timber Post newsletter has been used regularly to communicate the safety improvements from the operations (such as the RAT ‘fixes’) to all employees. Involving the families Late last year, a different form of delivery was adopted for the ‘safety change’ message. The Timber Post was mailed out to the homes of all Boral Timber employees as a ‘home safety’ pack. Along with Timber Post, flyers, brochures and leaflets on public safety issued by the Cancer Council (including sample tubes of sunscreen), Surf Life Saving, Royal Life Saving Society, road safety organisations, boating safety organisations and child safety organisations were included. To get children interested in the safety message, a colouring-in poster capturing the theme of ‘Work safe. Come home dad’ was printed. The competition was open to all timber employees and their direct relatives, with prizes of Sony PlayStations being given to the two winning entries. There was great response to the competition, with more than 80 entries being received for the two age group categories. The fortunate (and very artistic) winners were Kye Maurer (11) from Kendall and Shona Redhouse (6) from Grafton. In Boral Timber, it’s safety with a difference. Safety first at work and at home ... and remember to look after your mate. SAFE MATE. ▲ Top: David Proud HSE Manager holds the framed winning posters for display in the Auburn office. Middle: Shona Redhouse receives her Sony PS2 from Greg Ninnes Site Manager Grafton Parquetry. Bottom: Kye Maurer receives his Sony PS2 from Graham Wood Site Manager Herons Creek. EQUIPMENT NEWS New equipment slashes costs Boral is investing in new state-of-the-art office equipment which will bring both significant benefits to the environment and save the company a great deal of money in running its offices across Australia. Over the next three years, the new equipment will virtually replace all of Boral’s existing photocopiers, fax machines, scanners and laser printers. More than 500 analogue copiers and several hundred laser printers will be made redundant as their current leases expire. The new machines – known as multifunction devices – will, by themselves, undertake all of these roles. The new IT Procurement Manager, Brian Jefferys (right) discusses the installation program with Michael Leggo, General Manager, Environmental Services. machines will be networked, centralising the administration of the machines and allowing constant monitoring of their usage and costs. When the installation program is complete, Boral will make substantial savings in its spending on printer cartridges and ink. Additionally, the new equipment will default to double-sided printing, reducing the company’s expenditure on paper each year. Commenting on the need for the new equipment, IT Procurement Manager Brian Jefferys said, “Overall, the company will be able to slash some 30 per cent from its current annual cost of these office services. However, certain operations will save a great deal more than this. For example, the cost of printing a typical page of text will drop dramatically from seven cents to around one cent.” ▲ We can help you save ‘thousands’ on a new car Boral employees and their spouse or partner can benefit from a new program which gives ‘special’ discounts on Ford vehicles. According to a representative of the Ford Partner Recognition Program, people who qualify can save thousands of dollars – up to $6,000, depending on the model – off the recommended price of a new Ford. There are just seven simple steps to obtaining the savings: Under the program, you can buy up to two Ford vehicles a year at these special rates. However, to receive the discounts, the vehicles must be ‘titled’ and registered in either your name or your spouse/partner’s name. 2. Print out an Authority Form. (You will need to enter your personal details first.) Ford takes care of the savings, however you must take care of the finance. 1. Go to www.fordpartner.com.au to learn about the discounts offered, the program rules and to answer any questions you may have. 3. Visit your local Ford Dealer with your completed Authority Form and immediately identify yourself as a Partner Recognition Program participant. 4. Provide proof of employment through your pay slip and driver’s licence, also proof of your relationship with your spouse/partner (if applicable). 5. Select your new vehicle. 6. Confirm the pricing and other arrangements. 7. Take delivery of your new Ford. Visit www.fordpartner.com.au to find out what you are entitled to as a Boral employee. ▲ Captions TC JUNE 2003 13 BoralCreate™ launched at the HIA Expo Boral’s new retail marketing concept, BoralCreate™ was officially launched last month at the annual Housing Industry Association (HIA) conference and exhibition. BoralCreate™ is a home ideas guide that helps our customers match products and colour solutions to their preferred dream homestyle. It was found that the home building process can be an extremely confusing and stressful time for consumers and many found it hard to visualise or articulate what they required. Consequently, Boral has developed an easy three-step system to help our customers through this process. STEP 1: Be Inspired™ (Inspiring our customers) Through market research, Boral has identified eight different homestyles; Beach, Tuscan, Heritage, NewStyle, Georgian, Tropical, Homestead and Contemporary. These are representative of the most popular homestyles currently being built or considered by consumers. Then, eight unique BoralCreate™ homestyle brochures were developed presenting these different home looks and showing creative ways of using materials to achieve the desired look. The first step is the consumer choosing their preferred homestyle. STEP 2: Be Selective™ (Helping the consumer select from the extensive Boral product range) Once they ahve decided on a homestyle, they use the correxponding BoralCreate™ product selector to choose fromm the suggested products to recreate the look. The last few pages of the homestyle brochures provide an architectural interpretation of the style and recommend three colour palette combinations of Boral products that achieve this particular look. STEP 3: Be Informed™ (Helping the consumer finalise the exact product choice) This involves providing additional product information support. This can be achieved by visiting the nearest Boral Selection Centre where customers can view the palette combinations and receive additional advice on product choices. Alternatively, customers can call our Info Line or log onto the www.boral.com.au/create site. We have found that by using this three-step process consumers can make more confident and informed decisions. Also, builders can send their customers to our selection centres and know they will be managed professionally. ▲ Boral stand voted Best Exhibit in Show by delegates and visitors to the HIA Home & Building Expo 2003 Boral’s stand at this year’s HIA Expo was bigger and better than ever due to the efforts of a cross-divisional team. The stand was designed as an integrated display of indoor/outdoor lifestyle solutions. It featured a wide range of Boral products including bricks, clay pavers, roof tiles, concrete pavers, retaining walls, plasterboard systems, decorative cornices, timber flooring, polished concrete, windows, sliding doors and shower screens. A particularly innovative and exciting feature of the stand was a fully functioning home cinema room displaying the CinemaZone® system. This year, Boral increased its presence at the show with the overall display taking up an impressive 320 square metres. The Expo was open to both Victor Avrutis, Gerard Moran and Rob Sandilands with Boral's HIA Award. trade and the general public and hosted 2,200 delegates and more than 60,000 consumers over four days. The efforts of the Boral Plasterboard coordinating team and everyone else involved in the design and construction of the stand were wellrewarded when it attracted record numbers of visitors and was voted the Best Exhibit in the Show by the delegates and general public. ▲ SEEN ON SCREEN Project Horizon a great success The Deployment phase of Boral’s Project Horizon is well underway. The Deployment phase of Boral’s Project Horizon is well underway. After a very successful pilot at the Masonry Prospect site in January, the deployment of Boral’s new Standard Operating Environment (SOE v3.0) across the company began in March. • Boral IT • BCSC Packaging at Seven Hills • DeMartin & Gasparini at Homebush • Roofing at Emu Plains • Plasterboard at Camellia • Asphalt at Seven Hills • Corporate at the AMP Centre • Timber at Auburn. The following sites have already been successfully upgraded to the new SOE: All of these sites were deployed over a weekend and employees were ‘up and running’ and enjoying the benefits of the new platform first thing on Monday morning. The Deployment Phase is currently scheduled to run for two years and will cover all Boral sites. If you have any questions regarding Project Horizon please contact Project.Horizon@boral.com.au New screensaver rolled out A new screensaver and background design will be appearing on PCs all over Boral soon as part of our new SOE deployment, Project Horizon. Reflecting Boral’s new identity guidelines, the screensaver features our corporate typefaces and colour palette. Among its exciting features are text messages about Boral’s values and also interesting company facts and news. So, next time the screensaver pops up, enjoy the soothing colours and images and take a minute to read some of the messages. ▲ JUNE 2003 15 New board member appointed Dr Ken Moss, Chairman of Boral, has announced that Tony D’Aloisio has been appointed a non-executive Director of Boral Limited. Aged 53 years, Tony D’Aloisio is currently Chief Executive of the leading law firm Mallesons Stephen Jaques and has held this position for the past 11 years. Boral’s new non-executive Director, Mr Tony D’Aloisio. Prior to this, he practised law in the areas of mergers and acquisitions, trade practices and taxation. Dr Moss said that Tony D’Aloisio would help to broaden the Board’s skills and industry experience base. “He brings to the Board strategic and business skills grounded in his CEO role and his experience as a corporate lawyer. We look forward to welcoming Mr D’Aloisio to the Boral Board”, Dr Moss said. ▲ Asphalt veterans celebrate 40 years Boral Asphalt employees have a history of being ‘long-termers’ and, this year, two of them in Victoria – Crew Leader Barry Thompson and Crew Specialist Kevin Canny – are celebrating 40 years service with the company. Barry started in February 1963 as a young, fresh-faced, 19 year old. He worked for many years on a veteran Bedford Sprayer MT588 that, eventually, went to ‘truck heaven’. However, Barry did not enjoy working with the modern sprayer then allocated to him and decided to hang up the spray controls and undertake other crew responsibilities. In his many years with Boral Asphalt, Barry has been a model employee, although can be prompted to tell many tales of his experiences and escapades during his time with the company. Kevin Canny was 25 years old when he started with Boral, working in the early days as a boiler attendant on the night shift. At that time, this shift was generally followed immediately by a few hours on day shift. According to one of his workmates, “Kevin is most probably one of the most genuine fella’s you’ll ever meet. As a matter of fact, he and his wife Val have never had a blue”. Congratulations to Barry and Kevin on their outstanding service records. ▲ Kevin Canny (left) and Barry Thompson. Supplement to Boral In The News, June 2003 from the Boral Brand Book 1. Changing to Meet the Challenges 2. There is Only One Boral 3. Brand Heirarchy Matrix 4. The Logo Basics 5. Standard Logo Size and Position 6. The Logo: What to Avoid 7. The Colour Palette 8. The Typefaces The full Boral Brand Book can be found on Boral's Intranet and is also available from Boral Corporate Affairs, email CorpAffairs@boral.com.au 1 Changing to Meet the Challenges THE NEXT PHASE BEGINS Our last major brand review in 1998-1999 resulted in the publications “Identity Matters” and “Image Guidelines”. Boral is continually growing and changing. For instance, Boral has become a focused building and construction materials company, following the demerger from our energy business in February 2000. So we need to look again at how to remain focused as we move forward. We’ve reviewed our visual identity, including what was and what wasn’t working, and have made changes accordingly. It’s time for the next phase. CONSISTENTLY BETTER The challenge is for Boral to look and behave like one consistent entity, from our quarry operations through to our sophisticated consumer products. We want our visual style to be as consistent and high quality as our products and services. If you examine the world’s most successful brands, you’ll see that they all have a level of consistency in their communications that we have yet to reach. These guidelines will help to achieve that consistency and, in doing so, help to build on our success. Boral would become hard to recognise, just as the game of football would if the players were allowed to do anything at all during the game. If one player was to run with the ball, another was to swing a golf club, and another started digging a hole, it wouldn’t be football anymore. WHY YOU SHOULD USE THE BORAL BRAND BOOK THE RULES OF THE GAME Following the guidelines will contribute to the further success of our brand. Although it contains some rules, the Boral Brand Book shouldn’t restrain you. There is still plenty of scope for reaching our diverse markets. Sports players are creative within rules, and you can be too. But, without rules, We need your help to make the Boral brand a success. In using the guidelines you may need to change the way you approach your communications slightly, and incorporate the big picture: the Boral brand. Boral products and brochures from different divisions are being seen together by our customers more frequently, so we need them to look consistent. You’ll find that these guidelines will solve many problems for you, saving time and money. It will create a consistent Boral look, which means you can focus efforts on your message. Remember, a lot of thought and work has gone into these guidelines. They provide you with a framework – not a cage. WHAT IS THE BORAL BRAND? I U S L VA In reality, our brand is made up of all the things that combine to create what we call Boral (see left). It includes: the behaviour and the decisionmaking of our employees; the type of products and services we offer and how we sell them, as well as what our communications look like – ads, brochures, signage vehicles and so on. G CO S You probably hear the word “brand” quite often nowadays, but there’s a lot of confusion about what it means. “Brand” doesn’t mean “logo”, although the logo is often the most recognisable part of a brand. U N IC AT I EN ON -M M AK M IN AS ET ES PR OD S CT U ES IC HISTOR Y/H ER IT ST SE RV G TE RA VIS UA L E AG R OU VI HA NTENT BE IC I D EM PL OY EE Y TIT EN VIRO N M E NTS S D I EC SI O N 2 There is Only One Boral Boral consists of many divisions, but they don’t divide us. All of our divisions are working towards Boral’s success. All divisions that are part of the Boral brand should clearly look like they are part of one coherent organisation. YOUR MESSAGES REFLECT ON US ALL Everything we do, at all levels of the organisation, builds and reinforces our brand identity. Our stakeholders see Boral as one entity. The way each part of Boral is presented, whether it is at the corporate level, the divisional level or the way our products are presented, reflects on the rest of the organisation. We own quarries and build roads, yet we also innovate high-tech lifestyle products such as CinemaZone® plasterboard and create designer building products like Stylestone®. So we’re trying to create perceptions of Boral that include the innovation and sophistication that we are capable of. BRAND HIERARCHY It is not impossible to have a brand that serves all of our business and product needs well. We simply have to work hard at consistently using our branding elements and reinforcing the right messages at all levels of the Boral group. • Boral products and services. There are four clear levels of brand hierarchy within the Boral group: • Boral corporate • Boral divisions, business units and departments • Boral distribution channels, and The branding guidelines apply to all levels of branding within the organisation. However, the rules are slightly different at each level of the hierarchy to satisfy the requirements at the different levels and allow flexibility where appropriate. These rules are detailed throughout these guidelines but are summarised on the following page. Our brand has become a powerful asset over time, and is seen as a strong, reliable, highly recognisable, Aussie “icon”. And because of who we are, because of our actions, the Boral brand is about leadership, respect, focus, performance and persistence. It is about being value-driven and market focused. Our Strategic Intent and our Values are also part of our brand, and help to create our identity. Put simply, when customers are loyal to the Boral brand it’s because they like the way we do things in comparison to our competitors. 3 ELEMENTS Logo Boral Typefaces Colour Palette Boral Solid Pattern Boral Keyline Pattern Univers Corporate A The word Boral in Corporate A Light with accompanying logo. Refer to section 2.6 Primary Name Secondary Line Univers and Corporate A for all Refer to section 2.2 hard copy and electronic communications – headings, body, text. Refer to section 2.3 BORAL CORPORATE Refer to section 2.1 Refer to section 2.4 Predominantly solid green and For secondary use only solid grey pattern for corporate and internal use only. All other colours are for secondary use Naming system – in accordance with guidelines for signage and stationery in section 2.7. For other applications requiring divisional names refer to section 3.15 EXAMPLES Boral Building on our strong resource and market positions Boral Limited Annual Review 2002 BORAL DIVISIONS, BUSINESS UNITS AND DEPARTMENTS Trade and Commodities Refer to section 2.4 Boral Building Services Predominantly solid green and solid grey pattern for corporate and internal use only. All other colours are for secondary use only Scaffolding, Formwork and Plant Hire Boral Bricks Sample & Sales Area Decorative Concrete Finishes Univers and Corporate A for all In certain applications see signage and channel branding section 2.2.1 Available for brochureware, signage and packaging (green solid) Retail and Consumer Flat Profile Roof Tiles BORAL PRODUCTS AND SERVICES BORAL DISTRIBUTION CHANNELS Naming System Univers and Corporate A for all signage and channel branding Available for brochureware, signage and packaging (Primary signage green; all palette colours – solid and keyline) Available for brochureware, signage and packaging (Primary signage green; all palette colours – solid and keyline) A room is made with wood. Univers and Corporate A for all product sub-brands – if this is not possible a business case must be presented* Colour palette for brochureware and sub-brands – if this is not possible a business case must be presented* (Primary signage green; all palette colours – solid and keyline available for brochureware). Not all brochures are required to use the Boral pattern but it will enhance the Boral brand All palette colours – solid and keyline available for brochureware. Not all brochures are required to use the Boral pattern but it will enhance the Boral brand v w Boral word set Colour bar x y Colour bar z Black rectangle MONO LOGO COLOUR LOGO y LOGO TERMINOLOGY 9mm MINIMUM SIZE MINIMUM CLEAR SPACE 4 The Logo Basics LOGO There is only one Boral logo. If you see a Boral logo that doesn’t look like those shown above, it’s wrong, unless it appears on the “Other Permitted Logo Uses” page 2.1.3. The logo consists of a black rectangle, two colour bars, and the Boral word set. PROTECTING OUR LOGO • Don’t distort the shape of the logo in any way. • Don’t try to recreate the logo: use the correct digital artwork files. These are readily available on the intranet or from Corporate Affairs. NOTE: The key measurements shown above are used throughout these guidelines y • Signwriters may recreate the logo in exceptional cases, and a grid can be provided for this purpose. Please contact Corporate Affairs. Don’t print the logo on coloured paper stock, this will change its colour. • The correct colours should always be used. Refer to page 2.2.1 for further information. Think of the minimum clear space as a “protection zone” for one of our brand’s greatest assets. The space makes sure that the logo is always readable and clear of other objects that may distract from it. • Only place the logo on palette colours, the Boral pattern, or photographic images. Make sure that the logo doesn’t appear on a dark or “busy” part of a photo (see “The Logo: What to Avoid” page 2.1.4). Placing the logo on white creates maximum visibility. Never place the logo on a black background, unless you use the solution described on page 2.1.3. MINIMUM CLEAR SPACE MINIMUM SIZE The minimum size makes sure that the logo is always readable. For ease of use, we have researched one size that covers all materials and media. Certain merchandise applications may use a smaller size. y 1.5y 1.5y 1.5y (7mm) 1.5y (8.6mm) 15mm 18mm 18mm 15mm 1.5y (8.6mm) 1.5y (7mm) 1.5y A4 TOP RIGHT A4 BOTTOM RIGHT 1.5y DL, A5 AND A6 TOP RIGHT 5 Standard Logo Size and Position A standard size and position for the logo helps to create consistency across the company’s communications. Our logo should be positioned at top right or at bottom right of the page. These are proven to be the most prominent positions due to the way our eyes scan a page while reading. STANDARD LOGO SIZE We have created standards for A4, A5, A6 and DL, as illustrated above. For other sizes and formats, use common sense when enlarging or decreasing the size of the logo, and use the standard positioning. STANDARD POSITIONING Positioning of the logo should always use the same principles i.e. 1.5y from the corner. EXCEPTIONS Websites: Web pages are resizable, so a top right or bottom right position means the logo could disappear from view. The simplest way to guarantee that our logo is always visible is to position it at top left. Wide and tall applications: Some shapes and sizes make it impractical to feature the logo in the standard positions – on a banner, for example. Please see page 3.12 for examples. Merchandise: Exceptions will be quite common in the case of merchandise; it is impossible to place the logo on the top right hand corner of a watch dial, for example. The logo should always be readable and correctly reproduced. Brochure stands: In most circumstances only the top of a brochure is visible when placed in a brochure stand. For this reason the logo should always be positioned top right. DL, A5 AND A6 BOTTOM RIGHT Services and Engineering Tyres Only use the correct logo. Do not use the colour bars on their own. Do not reproduce the logo in the corporate colours. Use only the correct logo colours. Only use the correct one colour logo. Do not reproduce the logo in two colours only. Use the full colour, mono, or one colour logo only. Do not extend the logo border to accommodate product names or company details. Do not add product names or company details near the logo, except in the permitted format. Refer to page 2.7.1. Do not use the logo on a very dark background. The logo edges need to be well defined (and use of another outline is not acceptable). Do not typeset copy close to the logo. Observe the minimum clear space noted on page 2.7.1. Do not use the one colour logo when colour is available. Never tint the logo or use transparency. Do not infringe on the clear space or place the logo on a “busy” photo. Do not tint the logo or create a pattern. Use the Boral pattern. BORAL www.boral.com Do not use the website address too close to the logo (respect the clear space requirements). Do not stretch or distort Never rotate the logo the logo. with the exception of the letterhead. Do not crop the logo, with the exception of the letterhead. 6 The Logo: What to Avoid Shown above are some examples of what not to do with the logo. This is not a definitive list, but gives you a good idea of unacceptable uses. Do not change or recreate the logo: use the correct artwork. NOTE BORAL GOLD PMS 1235 C0% M27% Y76% K0% R255 G179 B0 BORAL GREEN PMS 356 C100% M0% Y91% K27% R0 G114 B41 PMS 413 Ghost Gum C0% M0% Y6% K18% R200 G201 B195 PMS 697 Waratah C0% M83% Y60% K51% R129 G51 B61 PMS 2728 Kingfisher C100% M69% Y0% K0% R38 G81 B164 PMS 424 Slate C0% M0% Y0% K65% R119 G123 B126 PMS 167 Pilbara C0% M60% Y100% K18% R194 G81 B15 PMS 3145 Opal C100% M0% Y18% K18% R0 G122 B151 PMS 5575 Eucalypt C18% M0% Y15% K18% R169 G189 B182 PMS 451 Spinifex C34% M27% Y51% K0% R159 G155 B116 PMS 543 Blue Gum C56% M15% Y0% K6% R147 G185 B220 Refer to a Pantone® Colour Specifier for accurate colour matching. Your computer screen or colour laser/inkjet prints are not accurate enough for this purpose. CORPORATE COLOURS PMS 109 C0% M10% Y100% K0% R255 G209 B0 White C0% M0% Y0% K0% R255 G255 B255 PMS 355 C180% M0% Y100% K0% R0 G149 B48 Black C0% M0% Y0% K100% R0 G0 B0 LOGO COLOURS SECONDARY COLOURS 7 The Colour Palette ABOUT THE COLOUR PALETTE USING THE PALETTE CORPORATE RETAIL AND CONSUMER The new colours in the palette were developed very carefully to work with the Boral logo and the existing corporate colours, Boral Green and Boral Gold. The logo colours, however, are now only used in the logo itself. Photographic images can contain any colours. The palette applies to everything else – even illustrations or charts, if you are using them. Corporate mainly uses Boral Green and Boral Gold. PMS 413 works well with the corporate colours and white, with additional colours in the palette being used as needed. The overall impression from a document should be Boral Green and Boral Gold. Retail applications should make use of the entire palette across product ranges, taking advantage of the sophisticated colour combinations available; again, only one or two at a time should suffice. The colour palette is contemporary and versatile, enabling us to communicate with all our audiences. It is distinctive, and so will help us to stand out from our competitors. The Boral logo can be placed on any of these colours (except black), making the palette easy to use. The colours reflect both the needs of our organisation and our Australian character. Don’t use all the colours in one document though, except when needed in graphs and charts – one or two colours plus the corporate green and gold should suffice. Note that black is included to allow for body copy (and the black in the logo), and white is included to allow for clear space and white paper, as well as the white “Boral” in the logo. TRADE AND COMMODITIES Trade and commodities concentrate on use of the Boral Green and Boral Gold, with occasional use of other colours for colour coding of products, and to add visual interest. Remember that our key brand colours are still Boral Green and Boral Gold, so use them where you can to trigger existing recognition of Boral – and to build on it. Research shows that these colours are intimately linked to our brand and are a great strength. Corporate A Univers Light Regular Medium 45 Light 55 Regular 65 Bold Univers Condensed Univers Bold Condensed 8 The Typefaces Our typefaces are like Boral’s handwriting – it helps people to recognise us, so it should always be consistent. • internal manuals and formal communications such as newsletters be used unless space is at a premium, such as in Yellow Pages ads. • Boral stationery and forms and Retail and consumer The typefaces (fonts) that we use are Corporate A and Univers. In most forms of communications these are the only typefaces that should be used. All non-desktop printed items must use the correct typefaces; Boral’s typefaces should be used in the following applications: • key headings on web pages. • external reports and communication documents • marketing materials including technical and product brochures • signage and banners TYPEFACE USAGE Usage varies slightly by audience. Corporate Corporate A Light, Medium and Regular are used for all major headings and long body copy. Univers Light, Regular and Bold are used for secondary information, body copy (where a more contemporary look is required – Univers Regular only), captions, occasional headings and pull-quotes. Univers Condensed should not Corporate A Light, Medium and Regular may be used for all major headings and long body copy. Univers Light, Regular and Bold are used for secondary information, body copy (where a more contemporary look is required – Univers Regular only), captions, occasional headings and pull-quotes. Upmarket retail products require a more sophisticated and contemporary approach to appeal to a style-conscious market. In these cases, light weights of Univers may be used for headings and headlines. Corporate A should be used somewhere to retain another link with the Boral brand. Univers Condensed is used only where space is at a premium or for short copy – not headings. Trade and commodities Corporate A Medium and Regular are used for all major headings and long body copy. Univers Regular and Bold are used for secondary information, short body copy, specifications, and occasional headings. Univers Condensed and Bold Condensed are used where space is at a premium. Univers Regular, Bold, Condensed and Bold Condensed are used for product names.