saudi arabia - The Worldfolio
Transcription
saudi arabia - The Worldfolio
This is an independent publication by Upper Reach SAUDI ARABIA $600bn bourse opens to foreign investors #SaudiArabiaTheWorldfolio #TheWorldfolio MONDAy, june 15, 2015 Opening the stock market to foreign investment forms part of a broader, long-term evolution focused on modernising and diversifying the economy away from hydrocarbons L ong anticipated since it was established in 1994, the Saudi Stock Exchange has finally opened its doors to international investors. Valued at some $600 billion (£394 billion), the Saudi bourse dominates the region; its value exceeding the exchanges of Qatar, UAE, Jordan and Egypt combined. The Saudi Stock Exchange had remained one of the world’s largest to prevent foreign direct investment (FDI) before now. On top of headline value, the Saudi market also offers great opportunities in diversity. Whilst regional markets tend to be dominated by a handful of sectors such as finance or real estate, the Saudi Stock Exchange – known as the Tadawul – is home to more than 165 companies across 15 economic sectors ranging from retail and telecommunications through to petrochemicals and cement. Since 2011, the market has grown by some 50 per cent, outstripping most stock exchanges worldwide and well outperforming the region. Last year the index peaked at over 11,000 points, however it subsequently dropped sharply in line with oil prices and uncertainty surrounding the passing of the kingdom’s previous leader, King Abdullah bin Abdulaziz. Since oil price stabilisation and widespread confidence in King Salman bin Abdulaziz’s leadership as monarch, the Tadawul All Share Index’s (TASI) upward trajectory has resumed. Whilst some investors associate Saudi Arabia solely with oil, energy firms are conspicuous by their absence on the Saudi Stock Exchange – there are no oil companies listed. Despite the oil price having a significant influence on the market’s performance, the top five companies come from banking, petrochemicals, telecommunications and power. Exceptional fundamentals Traditionally Saudi Arabia’s companies have been in the hands of wealthy, entrepreneurial families or sole ownership of the Saudi government. Increasingly however, the trend is for such organisations to go public and open their companies up for outside investment. As well as boasting record-breaking initial public offerings (IPOs) such as the $6 billion listing of National Commercial Bank last year, the kingdom also has the most active IPO market in the Middle East. Whilst the opportunity for international investors to participate in Saudi IPOs remains distant, the prospect of an increasing number of firms listing provides an exciting chance to gain further exposure to the extraordinary fundamentals found within the Saudi economy. Well known for its enormous hydrocarbon reserves, Saudi Arabia’s macro-economic position is enviable. Emboldened by reserves in excess of $700 billion, the Saudi government has embarked upon a hugely ambitious program of infrastructure development – the multiplier effects of which have reverberated throughout much of the economy. Government spending combined with hydrocarbons exports delivered gross domestic product (GDP) growth of 4.6 per cent for 2014 – impressive given Saudi’s starting base of $752 billion. With GDP per capita at $25,400 and a youthful population – some 50 per cent of which are under the age The Saudi Stock Exchange is the largest in the region of 25 – the kingdom benefits from a strong consumer culture. Demand for services often outstrips supply in sectors such as retail, transportation and tourism. Demand for investment, as well as strategic, logistic and operational expertise is often palpable. Synonymous with oil and gas, few are familiar with Saudi Arabia’s wealth of other mineral resources such as potash, gold, iron ore, copper and bauxite. The kingdom is actively engaged in further expanding its portfolio of resources in operation, with numerous tier one assets being developed by the state-owned mining giant – Ma’aden. On top of this, the country’s transport infrastructure and service economy are all benefiting from billions of dollars worth of investment, contributing to the development of robust sectors in themselves, as well as facilitating further growth in a relatively untouched, but high potential international tourism sector. Social media penetration in the kingdom is the highest in the world, yet software developers and international marketers have yet to take a serious look at this highly prospective sub-sector. Whilst Saudi Arabia’s economy stands impressively amongst regional and international counterparts, the key message is that huge potential remains for further investment and growth across a vast range of sectors. It is hoped that opening up the Saudi Stock Exchange will help marry imaginative new ideas and established expertise with the kingdom’s strong economic base, thus sustaining long-term growth for the non-oil economy. At the same time, further integrating the Middle East’s star economy with the global investment community. Why now? The issue of when and why this change would happen has long rattled throughout the international investment community. CEO of the Saudi Stock Exchange Adel Al Ghamdi offers some context on the matter: “Our market has been open to [indirect] foreign investors for a long time,” he says. “Non-Saudi’s currently own 7.74 per cent of stock market capitalisation, as at the end of the first quarter of 2015. Our mutual funds market has been open to non-resident foreign investors since 2007, and the exchange traded funds (ETF) market since its inception in 2010.” Opening up the stock exchange to FDI on June 15 is part of a broader, long-term evolution in Saudi Arabia focused on modernising and diversifying the economy away from hydrocarbons. Qualified Foreign Investors (QFI) Given the legacy of indirect foreign investment in the Saudi Stock Exchange for several years, it is important to offer some insight on exactly what this change entails. The initial approach is one of caution, with access to the market limited to “Qualified Foreign Investors (QFIs)”. As defined by the Capital Markets Authority (CMA) – the lead regulator in this change – QFIs are particular institutions that meet specific criteria in terms of investment experience, capacity and skill who need to convince the Saudi authorities that they will be beneficial for the market. Much speculation surrounded exactly what criteria QFIs would have to meet before the CMA clarified the situation on May 4 when it released its final regulatory framework. Continues on page 2 PROJECT TEAM: Jacqueline Vines, Project Director; Alisdair Jones, Editorial Director; Gemma Gutiérrez and Leandro Cabanillas, Regional Managers UPPER REACH 68 King William Street, London EC4N 7DZ T. +44 (0) 207 959 2424 upper-reach@upper-reach.com 02 This is an independent publication by Upper Reach Continued from page 1 QFIs by definition can only come from a select group of financial organisations such as banks, insurance companies, brokerages and pension funds and must have a minimum of $5 billion under management, but this can be reduced to $3 billion with the permission of the CMA. QFIs must have a demonstrated track record as investors, with a minimum of five years experience being the defined marker for new entrants to the Saudi market, while an overall limit has also been set for each individual QFI in terms of ownership of the market (a maximum of 10 per cent). At the same time, there are clear limits placed upon the levels of ownership permitted for QFIs in each company they invest with. As per the CMA regulatory framework, QFIs are permitted to own no more than 5 per cent of each company they invest in. Equally, a QFI and their clients/affiliates combined are restricted from owning no more than 20 per cent of a single listed company. Foreign ownership of any single listed company, including ETFs and swaps is restricted to 49 per cent. A series of steps have been taken by both the Saudi Stock Exchange and the CMA to ensure that investors are kept informed about their relative holdings. According to Mr Al Ghamdi, “We have taken several steps to ensure that we can provide our foreign stakeholders with the tools they need to safely invest in our stock market. Indeed, our platform has been programmed to systematically enforce several of the relevant foreign ownership limits to help our stakeholders comply with the applicable rules. We will also be bolstering the awareness of our new stakeholders, and the capital market at large, by reporting foreign ownership headroom on our website on a daily basis.” The key evolutionary step forward for the Saudi market that comes with this change is that investors will now be permitted to invest directly in listed Saudi firms. Although this comes with restrictions, international investors will have the opportunity to influence the way in which listed companies operate. In turn, it is hoped that this will have a marked change on how Saudi firms do business – particularly from a governance, compliance and disclosure perspective. Chairman of the CMA Mohammed Al Jadaan summarises this package of tacit profits, saying: “There are “We have taken several steps to ensure that we can provide our foreign stakeholders with the tools they need to safely invest in our stock market” Adel Al Ghamdi, CEO of Tadawul “Saudi Arabia’s investment environment is well regulated and aims to apply international best practices to maintain fairness, efficiency and transparency so as to protect investors” Mohammed Al Jadaan, Chairman of the CMA various benefits that listed companies are likely to gain from the opening of the market. Foreign institutional investors will demand an improved level of transparency, financial information disclosure and governance practices that will positively reflect on listed companies’ practices and on the efficiency of the market in general.” Mr Al Jadaan’s thoughts are echoed by Mr Al Ghamdi: “Further foreign fund inflows are needed, not for the purposes of liquidity, we have plenty of that, but rather for the positive behavioural influences we believe foreign investors will bring to our market in terms of shareholder activism. This helps to promote enhanced reporting, investor relations and corporate governance practices amongst our issuers.” Moving beyond the improvements for Saudi-listed companies, it is widely acknowledged that the stock exchange’s opening will pave the way for broader benefits to the Saudi economy as a whole – in particular the country’s dream of moving away from its reliance on hydrocarbons. Saudi Arabia has long worked hard to diversify the economy away from the petroleum sector with limited success; oil still accounts for 45 per cent of GDP, 90 per cent of export earnings and 80 per cent of budget revenues. The kingdom’s core diversification strategy resides in growth of the private sector, with a particular focus on industries such as retail, telecommunications and petrochemicals. Opening the stock market internationally will reduce market volatility, enhance long-term strategy and planning, raise the level and quality of market research, transfer knowledge between local and international firms and enable local firms to tap into specific skills and technical know-how so as to better equip them to succeed within the overall Saudi paradigm of economic diversification and modernisation. Mr Al Jadaan goes on to explain how the CMA is ensuring the highest standards for the kingdom’s business environment. “Saudi Arabia’s investment environment is well regulated and aims to apply international best practices to maintain fairness, efficiency and transparency so as to protect investors, boost confidence, reinforce transparency and protect the capital market at large.” Although Mr Al Ghamdi shares this perspective, the stock exchange is also keen to use the opening as a means to reduce volatility in trading. “Individual investors make up around 90 per cent of monthly trading activity and 34 per cent of stock market ownership,” he says. “Whilst this dynamic has brought significant benefits to the exchange in terms of liquidity, it has also served to produce moments of perverse market volatility. Ultimately this is at the heart of why the QFI framework was specifically customised to attract sophisticated longer-term value investors, who are more inclined to see through the fog of short-term volatility and react to opportunities as they arise.” A logical progression While some would loosely connect the recent decline in oil prices with a sudden demand for external liquidity from the Saudi market, this story goes back way further than that. The 2005 World Trade Organisation accession is just one of many indicators to the country’s form vis-a-vis international financial integration. Nevertheless, the kingdom remains an enigma for most, and with that always comes uncertainty. As the Saudi market opens up, it appears that a sleeping giant is finally awakening. Saudi Arabia dominates regionally and is one of the world’s most exciting emerging markets. The fundamentals are clear; the world is again being welcomed to join in the kingdom’s success. 03 This is an independent publication by Upper Reach Saudi market opening offers attractive opportunities Following on from last year’s declaration of intent, the Saudi Capital Market Authority (CMA) has now formally announced that the $560 billion Saudi Arabian stock market will open its doors to qualified foreign institutions in June. The stock market (Tadawul) is one of the largest Emerging Markets with strong technicals and valuations that are likely to re-rate higher over several stages, particularly when the market is included in the main benchmark indices, writes John Sfakianakis, Managing Director of Ashmore Group, Saudi Arabia S audi Arabia is a very large, liquid market. It will potentially be the seventh largest Emerging Markets (EM) equity market by market capitalisation, just behind South Africa ($543 billion), and ahead of Russia, Malaysia, Mexico and Indonesia. The Saudi Tadawul Exchange trades on average $2.4 billion per day across more than 165 listed companies and offers a rich selection of opportunities ranging from banks to consumer-driven businesses. The opening of the Saudi market will widen the foreign investor base, which is currently around 1.6 per cent of total holdings. Given the size and depth of the market, we expect Saudi Arabia to be included in the main EM equity benchmark indices by 2017, though this requires the authorities to further lift restrictions on access to the market. Should this happen, more than $20 billion could flow into Saudi Arabia over the next few years. Judging by other precedents in the region, such as Morocco, Egypt, UAE and Qatar, Saudi Arabia’s market is likely to re-rate when it becomes included in EM indices. Indeed, we see analogies to the opening of the Indian market for foreign equity investors and the ongoing opening of the onshore Chinese stock markets. Saudi Arabia’s decision to open its markets now is highly intelligent – global financial conditions are bound to become tighter in the coming years and the winners among EM countries will be those that are able to maintain or increase their share of a shrinking global ‘financial pie’. From a fundamental perspective, the opportunity in Saudi Arabia is exciting. Contrary to popular perceptions, Saudi Arabia’s stock market is not just about oil. In fact, not a single oil company is listed on the Tadawul Exchange. Petrochemical businesses have some correlation with oil, but they are exceptionally profitable given their access to low feedstock costs and offer less volatile earnings streams than other chemical businesses in other markets. Banks are also attractive with the country’s peg to the US dollar making them beneficiaries of rising rates. Large parts of the stock market consist of consumer businesses, whose earnings are determined by domestic conditions. King Salman’s affirmation of the country’s commitment to domestic spending, development and job creation creates favourable tailwinds for consumer-focused sectors, aided by the announcement recently of two extra months of salaries and bonuses. We see opportunities for consumer stocks similar to those found in some African or Asian markets, but at much more attractive multiples, because of Saudi Arabia’s very favourable demographics. Another attractive feature of Saudi Arabia that stands to support consumption in the medium to long term is its population demographic. According to UN data, nearly 50 per cent of Saudis are less than 30 years old, with just over 3 per cent above the age of 65. While Saudi Arabia’s population is ageing, the repercussions will not be felt for several decades. The OECD projects the size of a ‘middle Tadawul All Share Index (TASI) since 2000 16,712.64 9,688.69 (May 31) 11,175.96 8,206.23 8,535.60 7,933.29 6,417.73 6,121.76 4,802.99 4,437.58 8,333.30 6,801.22 6,620.75 2,518.08 2,258.29 2,430.11 *End of Year Values 2000 2001 2002 2003 2004 class’ segment to rise from 20 million today to 40 million by 2020. This should provide strong tailwinds for most forms of consumer spending, as well as justifying the enormous infrastructure roll-out that is under way. One of the key policies announced in Saudi Arabia is the labour reform introduced since the Arab Spring. This policy is designed to encourage employment of local rather than cheaper foreign workers. While in the near term this may mean higher wage costs and resultant slower growth, this policy also creates a catalyst for growth in domestic consumption. The government has also increased minimum wages, opened doors to allow a greater number of women to enter the workforce and introduced unemployment benefits. Together these mean higher discretionary income, which is driving Saudi consumer spending growth to be amongst the highest in EM. One of the key benefits of including Saudi Arabia in an Emerging or Frontier Markets portfolio is diversification. It is difficult to say how index providers will include this new market in their indices once it opens, nevertheless their inclusion alone will finally enable investors to have an ‘on-benchmark’ exposure to a market that has been overlooked for too long. The market is opening at a time of unprecedented 2005 2006 2007 2008 2009 2010 change in Saudi Arabia. King Salman, who acceded to the throne this January, has begun the shift of power to a new generation of Al-Sauds with the appointment of Prince Mohammad bin Nayef as Crown Prince and the appointment of his son Mohammad bin Salman as Deputy Crown Prince. The new King has also reshuffled the cabinet and restructured and streamlined official bodies into two committees, which are directly linked to the cabinet. These are the Council of Political and Security Affairs and the Council of Economic and Development Affairs. Efficiency, better citizen services and corporatisation of government institutions are the motivating Fundamentally, the market offers attractive exposure to petrochemicals and consumer stocks with the latter strongly supported by counter-cyclical policies recently announced by the government 2011 2012 2013 2014 2015 forces. More changes have been implemented within the past few months than Saudi Arabia has seen for decades. Indecision and inertia have been replaced by steadfastness and dynamism. Saudi Arabia’s gross domestic product (in current prices) stood at $752 billion in 2014. It is the largest economy in the MENA region and the only MENA economy to be represented in the Group of Twenty (G20). The central driver for the domestically focussed part of the stock market relates to the budget much more than the oil price. Robust real economic growth averaged 6 per cent during 2004-14; non-oil growth averaged 8 per cent during the same period – which compares favourably with other high growth Emerging Markets in Asia. Saudi Arabia has the ability to withstand counter cyclical fiscal policies as the country’s substantial fiscal reserves – reserves to GDP are at 90 per cent – support the economy. Moreover, Saudi Arabia’s debt to GDP is less than 3 per cent and one of the world’s lowest. A combination of debt and reserve assets can help Saudi Arabia sustain high spending in an environment of lower oil revenues. As global EM growth continues its recovery path, we believe that oil prices are likely to continue their upward path, which should be fiscally supportive for Saudi Arabia. 04 This is an independent publication by Upper Reach Financial sector on firm footing to weather oil-price storm The kingdom’s economy has faced recent turmoil with volatile shifts in the global oil price but the country’s banking sector remains a lucrative and increasingly attractive investment opportunity F ew countries have been as affected by the recent oil price fluctuations as Saudi Arabia yet the country’s banking industry remains a vibrant sector that continues to receive international interest. Demand for Saudi-based investments became clear following the IPO of National Commercial Bank (NCB) in 2014, not just the biggest floatation in the Middle East’s history but the second largest in the world last year. There is little doubt that the country’s banking sector has been hit by the volatile oil market, yet government reforms aimed at engineering wider industrial growth and a cautious, sustainable approach from its banks is paying dividends for investors both locally and around the world. Certainly there are huge opportunities being presented by Saudi’s banking sector and firms such as NCB Capital are providing not just an improved array of products to make the most of this but also extending their research facilities to deal with increased demand. Elsewhere Saudi Arabia British Bank (SABB), established in 1977, is aiming to become the leading international bank for both retail and corporate customers and David Dew, Managing Director at SABB, says international attention has been increasing over recent years. “When I first came here in 2001, investment at that time was a few hundred million dollars, it was very low,” he says. “Fast forward 10 years and it peaked to over $30 billion.” He admits that the figure has dropped since its $30 billion peak but the underlying trend has seen Saudi Arabia engaging with the global economy more every year. “Its capital markets are evolving and developing. This country does not do big bangs; it is a steady, cautious approach,” he says. “ In the hare and the tortoise, the tortoise in the end wins the race. That is the general concept and idea.” As Mr Dew alludes, economic expansion has dropped from double-digit growth to between 7-8 per cent more recently and there is acceptance that such an environment is likely to be the norm going forward. Saudi financial firms are also adjusting their projections, admitting the link between non-performing loans and oil price shocks despite no inherent deterioration in the assets of the country’s banks. “We are still talking about a growth economy,” adds Mr Dew. “The general consensus is the growth over the next couple of years is likely to be a little slower than the last couple of years, but it is still growth. It is still positive. It is still good by almost every developed market standard, and it is good by quite a number of emerging market standards as per current performance, including Latin America, which is struggling a bit for growth right now.” At the centre of steady growth have been longrunning reform programs, which followed the passing of the Foreign Investment Act in 2000. The country subsequently joined the World Trade Organisation in 2005 and clearly regulated its banking sector. “The regulatory environment is very well laid out, especially in the financial sector,” says Dr Yahya A. Alyahya, Chief Executive Officer of Gulf International Bank. “The reserves and the financial strengths in the country – as well as the government – support growth. Opening up the market in a measured way for foreign investment, and especially institutional qualified investors, is going to create opportunities for both the domestic market as well as for international investors.” One way that Saudi Arabia is doing just that is by opening up the stock exchange to foreign investors, which is set to provide opportunities for both internal growth and global investment. “There will be side benefits, such as deepening the markets, creating more balance in the market and by bringing in more institutional investors because the domestic market here is dominated by retail,” adds Dr Alyahya. Until the opening up of the exchange, international investors had only been able to invest in local companies via exchange traded funds (ETFs) and swaps, meaning they could not take seats on boards nor have any influence on the way companies had developed. However greater financial integration, part of Saudi’s 10th national development plan, is allowing not just financial input but foreign expertise as well. Sarah Jammaz Al Suhaimi, Chief Executive Officer of NCB Capital, says the introduction of direct foreign “The capital markets are evolving and developing. This country does not do big bangs; it is a steady, cautious approach. In the hare and the tortoise, the tortoise in the end wins the race” David Dew, Managing Director of SABB investment into the country’s banking sector is a logical step in Saudi Arabia’s continued financial development, and part of a “long-term strategy”. “In regards to the stock market, regulators have been opening the door for foreign investors since the late 1990s through mutual funds, followed by allowing non-citizen residents to own stocks,” she explains. “More recently, the regulator introduced a swap regime to allow international investors to directly access the market. This current step of allowing QFIs (qualified foreign investors) to invest comes as a natural progression to what have started many years ago. Opening the market is something that is necessary to introduce increased competition, which will make people more focused on clients, service and quality as they have to compete with more markets.” The target is not necessarily to create more liquidity in the system but, as Ms Al Suhaimi puts it, become “more competitive as an investment destination.” “This will make the environment much better in terms of transparency, investor relations, governance, the way we are dealing with the market context and the regulator,” she adds. There is also a widespread belief that the introduction of international investors on boards could smooth out some of the volatility of the market, and help develop an environment where longer term investment strategies result in better returns, a so-called “virtuous cycle” as Ms Al Suhaimi explains. “Longer term investing attitudes are rewarded with higher returns, and higher commitments to transparency by market players are rewarded with higher valuations (due to lower discounting). Every positive step in that direction is important and welcome, but we should expect to see the cumulative impact of these steps over decades, not months. “We have had hedge funds and active managers investing, and there will be more once it is through direct investment and not through swaps. However, I do not see that they will take seats on boards overnight, as you need to build towards this, so it will coincide with the normal maturity cycle of the market. Nevertheless, being open to the world and other international investors who can compare us with others can only result in improving transparency, governance and the general market environment.” There are huge opportunities being presented to the private sector by Saudi’s banking industry Saudi Arabia’s government has also embarked on a plan to diversify its economy away from the traditional mainstays of fossil fuels, and the opening up of the stock exchange is being seen as a key attribute to this plan. “There are certain sectors that have not really developed well enough to contribute to the diversification effort such as the mining industry and the transportation sector,” adds Mr Alyahya. “A lot of opportunities will be created for investors and this is going to help contribute to diversification as well.” Such developments will also inevitably create further opportunities for the Saudi banking system to expand and improve its array of services, and increase potential revenue streams. “Anything related to infrastructure creates multiple opportunities, both for investors on the operational side and investors on the financial side,” continues Mr Alyahya. “In the debt capital market, because of the volume of the infrastructure agenda, there will be a requirement for financing. That also provides opportunities for investors who are seeking or interested in fixed income instruments both in local currency as well as in foreign currencies.” Lending to small and medium-sized enterprises is expected by most analysts to become a growing element of Saudi banks’ operations, while the increasing demand for institutions that operate partially or wholly within Islamic banking practices is also providing opportunities for groups such as NCB Capital, which has become a global leader in Islamic Mutual Funds. Saudi’s financial industry has also been investing in its human resources as it seeks to bolster its position as the leading banking player in the Middle East region. Gulf International Bank has created a graduate scheme that takes 40 people on each year while NCB Capital has been part of initiatives designed to increase the number of women employed as part of its workforce. Such activities, and the wider attempts by the Saudi government to embrace the international arena, are providing global investors with an array of opportunities. There is little doubt that increasing growth in both Saudi’s financial sector and its economy as a whole, will depend on the ability of the country’s regulators to continue creating an environment that appeals to foreign investors. “The private sector will continue to play an important role, both because of opportunity and necessity,” says Ms Al Suhaimi. “Many of the opportunities of globalisation are best captured by private companies, and most job creation – which is strategically important for our country – will come from the private sector. The banks in general have an important role to play, by directing capital to growth opportunities.” Achieving that will be the key to developing the country’s financial industries and will, in turn, provide Saudi Arabia’s population with the means to enjoy sustainable prosperity. 05 This is an independent publication by Upper Reach Islamic banking assets in the kingdom to hit $683 billion by 2019 As the global Islamic finance industry continues to experience doubledigit growth in the coming years, Saudi Arabia will lead the way. The kingdom is home to the world’s largest Islamic banking market, which doubled in size between 2009 and 2013 S audi Arabia’s banking sector has enjoyed considerable growth over recent years and the expansion of companies observing Islamic principles looks set to power continued prosperity for its financial sector. The principles behind the practice set out how banks can operate and revolve around the notion that returns from financing are determined by ownership and shared profit and loss. It is a considerable difference compared to many of the financial practices of Western institutions, with the overarching principle meaning that interest cannot be applied to loans. Excessive financial speculation is also avoided as is investing in sectors that are forbidden by Islam, and the principles have provided a framework that has proven remarkably successful during the global banking crises over the past eight years. Although the practice of banking according to Sharia principles is many centuries old, it has risen to prominence over the past decade and Saudi banks have become leaders in the industry. The sector is booming and while only around 1 per cent of global assets are estimated to be represented by companies adhering to such principles, it is the rate of growth in this sector that is catching the attention of both Islamic and secular investors. Between 2009 and 2013, global investment analysts Ernst & Young said the Islamic banking sector had grown by nearly 18 per cent on an annual basis, with that rising to nearly 20 per cent by 2018. Given such predictions and the fact that around $2 trillion worth of assets were estimated to be Sharia compliant in 2014, it’s unsurprising that Saudi-based banks are leaders in the field. The kingdom is home to the world’s largest Islamic banking market, which doubled in size between 2009 and 2013. Ernst & Young predicts that by 2019 total Sharia-compliant assets in Saudi will reach $683 billion, which will account for more than one third of the total Islamic banking assets of the six core markets of Qatar, Indonesia, Saudi, Malaysia, UAE, and Turkey (QISMUT). Companies practicing within the field include the likes of Al Rajhi Bank, Bank Albilad and Bank Aljazira and its investment arm Aljazira Capital, as well as the country’s oldest financial institution the National Commercial Bank (NCB), which recorded the largest listing in the Arab world’s history last year. NCB offers an array of Sharia-compliant financial services and the company’s investment arm, NCB Capital, is also one of Saudi Arabia’s leading Islamic banking specialists and a global leader in Islamic Mutual Funds. “Our mutual funds business was built slowly over many years,” explains Sarah Jammaz Al Suhaimi, Chief Executive Officer at NCB Capital. “We continued to invest in our people and our systems and processes, through bull markets and bear ones.” Such experience is now proving hugely beneficial not just to NCB but also to Saudi Arabia’s wider financial $285bn value of Sharia- compliant assets in SA in 2013 $1.8trn total value of Shariacompliant assets of QISMUT* by 2019 31.7% SA’s share of global Islamic finance market A key aspect of Saudi Arabia’s Islamic banking sector is the lack of highly leveraged products, which delivers not just reduced risk but also a more stable environment for competing firms in the region of global Islamic banking assets (2009-2013) 54% percentage of total assets that are Shariacompliant in SA *Qatar, Indonesia, Saudi Arabia, Malaysia, UAE, Turkey sector. The growth in Islamic banking is expected to drive wider expansion in the industry and the ethical notions that underpin the approach are being seen as an increasingly attractive proposition for both those wishing to bank according to Islamic teachings but also investors seeking more sustainable returns. A key aspect of Saudi Arabia’s Islamic banking sector is the lack of highly leveraged products, which delivers not just reduced risk but also a more stable environment for competing firms in the region. Once profitability has been established, volatility can be lower and it is this that has helped power a widespread surge in demand for products and services from the sector. Such factors have also insulated Saudi Arabia, and the region in general, against the excesses that were apparent in many Western financial institutions over the past decade and enabled 17.6% growth of Source: Ernst & Young it to gain a foothold in the financial world as markets in other regions of the world suffered. Calls for further deregulation of Saudi Arabia’s banking sector is also likely to enable increased growth as new markets open up. Sharia-compliant financial institutions are well placed to offer opportunities to both personal investors and international firms by providing services that would traditionally have been closed off. The interest amongst Saudi Arabia’s public, and the currently idle funds that could be called upon, is expected to add liquidity to the market and provide a wealth of benefits to both customers and the institutions themselves. Mortgage lending is expected to ratchet up and competition in the market is already increasing, with new entrants and banks such as Al Rajhi making the most of their Islamic banking expertise to position themselves in the high growth market. Companies such as NCB Capital have already made progress in increasing the possibilities for customers but Ms Al Suhaimi says the trend reflects the new demands from the country’s public. “Our global leadership is not a tribute to us but a statement about the appetite of Saudi clients to invest in Sharia-compliant products, and the relatively shallow offering available for them,” she explains. “I believe NCB Capital can do even more than we do today, and am committed to continuously improving our product performance and client service levels.” NCB takes stock following $6 billion IPO, the largest ever in the Arab world The record-breaking IPO in November last year serves as a clear testament to the confidence and interest in Saudi Arabia’s banking sector. CEO of NCB Capital Sarah Jammaz Al Suhaimi says she expects NCB to become “a major financier” in future private sector growth S audi Arabia claimed one of the biggest floatations of 2014 as National Commercial Bank (NCB) presented its IPO, marking a new high for investment in the region’s banking sector and a massive vote in confidence for the company itself. The $6 billion IPO came at a time when interest in investment banking was still struggling to return following the global financial crisis that began in earnest in 2008. Yet it was those very events that caught the eye of investors, who were keen for a sustainable approach after the volatility swirling around Western banking institutions. Part of that steady outlook is down to the region’s Islamic banking principles; something that Sarah Jammaz Al Suhaimi, Chief Executive Officer of NCB Capital, admits has cemented the reputation of Saudi banks as dependable investments. “The crisis was in part the result of insufficient regulation and a lack of transparency,” she explains. “The global focus on addressing these shortcomings has been helpful to our region, with enhanced regulation on reporting and disclosures by listed companies, new requirements on the composition and quality of boards, and more independence for control functions and their board counterparts. “There has been a dual impact on the investment banks: we have benefited from these enhancements as corporates, and we also play an important role in educating our clients and implementing regulations on behalf of our regulators. Having said all this, the Saudi investment banking sector did not and will likely never represent the type of systemic risk that we saw in the West. It has never offered the types of products that were at the heart of the financial crisis, there is negligible leverage in the system, and investment banks are subject to high capital requirements relative to their proprietary trading activities.” NCB Capital is one of a number of players within the Saudi banking sector that is watching local developments carefully for opportunities, not least the opening of the Saudi Stock Exchange, which is set to develop financial economic integration. Ms Al Suhaimi says the development is the “continuation of a long-term strategy” and will provide more opportunities for foreign investors who will benefit as firms ensure they are “more focused on clients, service and quality as they have to compete with more markets.” However wholesale changes, such as investors taking places on boards, are not likely on a widespread basis in the near-term but the changes are expected to deliver improved transparency and governance, she adds, and a better general market environment. NCB Capital is also well placed to offer services to investors eyeing up the region, after the company launched its research division in 2007, giving the firm a head start as more multinationals look to enter the market. Part of that local knowledge is gained from NCB’s initiative that focuses on employing talented young Saudis and training them up within the organisation so they gain from the company’s long experience of offering mutual funds and products such as the world’s largest Sharia-compliant fund. “The more we focus on people and providing them with the environment and the tools to excel, the better the quality of products and services for our clients. That is what keeps us going and makes us successful,” she says. Saudi Arabia’s increasingly active private sector is also providing opportunities to banks such as NCB, with job creation and investment helping to develop a more diversified economy that is less reliant on oil revenues. “The banks in general have an important role to play, by directing capital to growth opportunities,” Ms Al Suhaimi says, who expects NCB to become “a major financier” of the future private sector growth. There is also considerable opportunity for the likes of NCB to expand the banking options available to the Saudi population, which Ms Al Suhaimi states is best achieved through increasing education around financial products and services. “We believe that everyone can benefit from better decision making with their assets,” she says. “Saudi families and businesses have a trillion riyals sitting in current accounts earning nothing. While the banks may benefit from this, the opportunity cost for the average Saudi family is high. We want to help them make better decisions, and our internal research suggests that education is the key.” Given NCB’s successful float last year, both local investors and international firms already seem aware of the potential that Saudi Arabia’s financial services industry offers. “The level of demand shows the depth and liquidity of the Saudi capital markets,” she adds. “Our market has strong regulation, deep investor interest, large and established brokers, and increasing research coverage.” Such a combination of factors should ensure a sustainable future for Saudi’s banking sector and increasingly attractive services for global investors and the kingdom’s local population. 06 This is an independent publication by Upper Reach Downstream industry holds key to economic diversification efforts Huge investments look to maintain the country’s position as a leading petrochemical producer and lessen its dependence on oil and gas “W ith a wealth of experience and skills accumulated over the past 40 years in oil and petrochemicals and an abundance of resources, Saudi Arabia has an edge over its peers regarding product quality and production efficiency. It is very well positioned in the global petrochemicals market,” says Khalid Al Rabiah, CEO of one of the kingdom’s leading petrochemical companies, Chemanol. “Both geographically and strategically, we have easy access to our largest markets – India and China – and are also centrally positioned with respect to Europe and the US. The industrial cities in Jubail and Yanbu, along with the expected railway network, have created an excellent hub for petrochemicals industries.” This hub, Mr Al Rabiah adds, provides ample facilities to produce and transport products to markets in an efficient manner, giving the kingdom a tactical advantage compared to other regions. His comments echo the position of Saudi authorities, which consider the petrochemical sector as key in their bid to diversify the economy. Although the country sits on huge reserves of crude, its dependency on oil is a cause for concern: it accounts for 45 per cent of the GDP and 80 per cent of government revenues. The slump in oil prices since mid-2014 and its impact on the nation’s economy have spurred the acceleration of efforts to develop the industrial sec- tor as a long-lasting solution against the volatility of the oil market and for providing much needed jobs for the growing, young population. And indeed the industry that attracts most interest and investment is petrochemicals, which along with the plastics sectors is already robust. Saudi Arabia is one of the leading petrochemical producers in the world, accounting for around 8 per cent of total output, most notably through the public company Sabic (Saudi Arabian Basic Industries Corporation). Now the kingdom is determined to maintain its leading position and has earmarked $91 billion to be spent over the next 10 years to build new plants, expand existing ones and integrate refineries with new or existing petrochemical units. For example one of the major projects under way is led by Saudi Aramco, the national oil company, which is building a $19.3 billion petrochemical plant in a joint venture with American specialty chemicals giant, Dow Chemical. As for Chemanol, whose main manufacturing site is located in Jubail Industrial City, it announced two years ago a plan to build a new production plant for specialty chemicals in the Western Region, and a new 60,000 tonnes-per-year sulphonated naphtalene formaldehyde plant at Jubail, with a budget of SAR75 million (£13 million). However, given the recent evolution in the market and in oil prices, Chemanol announced in February that it would repeat a feasibility study on the planned Jubail facility. Chemanol currently manufactures 13 premium grade methanol derivatives which have diverse applications including agricultural fertilisers, pharmaceuticals, solvents, intermediates, laminates, wood products, plastics, paper and the production of various types of concrete mixtures. The company is also exploring new investments in specialty chemi- “Geographically and strategically, we have easy access to our largest markets. We have created an excellent hub for petrochemicals industries” Khalid Al Rabiah, CEO of Chemanol cals and petrochemicals, including the acquisition of advanced technologies inside and outside Saudi Arabia, according to documents filed in the stock exchange (Tadawul). Tasnee (Saudi Arabia’s National Industrialisation Co) is a diversified industrial firm with interests in petrochemicals, metals and chemicals. It is one of the world’s largest producers of titanium dioxide through its Cristal subsidiary, in which it increased its stake at the end of last year. In the first quarter of 2015, net profit of the listed Saudi petrochemical firms dropped by 34 per cent to SAR6.43 billion, compared to SAR9.81 billion in Q1 2014, according to a financial report published in the local press late April. Similarly, revenues of the petrochemical sector fell by 20 per cent to SAR57.49 billion in Q1 2015, compared to SAR72 billion in the same period last year on the back of oil price fall. Results of the petrochemical industry are indeed closely tied to oil prices and global economic growth because its products – plastics, fertilisers and metals – are used extensively in construction, agriculture, industry and in the manufacturing of consumer goods. “The most important thing as you go down the chain is profitability, and sometimes it drops,” comments Mutlaq Al Morished, CEO of Tasnee, which was established in 1985 as the first jointstock industrial company fully privately owned in the kingdom. “My priority is not only to diversify the economy, but also to generate dividends for shareholders. That is how the game is played.” Like other petrochemical companies, Tasnee posted losses for the first quarter of 2015: net loss was SAR332.5 million compared with a profit of SAR320.8 million in the same period in 2014, according to documents filed at the stock exchange. In 07 This is an independent publication by Upper Reach a separate statement, Tasnee commented that while sales volumes rose, the value of sales dropped 10.6 per cent year on year to SAR3.94 billion. Petrochemical companies were hit by the sharp drop in oil prices, but they are confident this is only a temporary trend and indeed, prices have begun to rise again. Structurally, Saudi’s efforts to develop the sector make sense. For one, the demand is there. According to an April 2014 report by the international con- The kingdom is determined to maintain its leading position and has earmarked $91 billion to be spent over the next 10 years to build new plants, expand existing ones and integrate refineries with new or existing petrochemical units sultancy firm McKinsey, total worldwide ethylene demand is projected to increase by more than 40 million tonnes per year to around 175 million tonnes by 2020, and to almost 210 million tonnes by 2025, with most of the end-user demand growth coming from China and other emerging economies. New North American capacity and other advantaged feedstock-based producers will cover only around half of new demand, leaving extensive scope for companies in other regions. Another important factor for Saudi Arabia is that it needs to provide jobs for its growing, young population, and the petrochemical sector is very labour intensive. Indeed, around half of the nation’s population of almost 29 million is under 25, and some 1.9 million Saudis will enter the workforce over the next decade. This leads to another key challenge for Saudi authorities, which is to raise the level of education in order to match the skills required by employers. In this respect, Mr Al Morished says that, “Our advantages are first our attractive location and our oil and gas. But the other component is the workforce and it definitely is not as productive or efficient as in Europe or in China. “Our challenge as a country is to change the education system so that it produces the engineers and technicians that the economy needs. This is why we in the private sector are investing heavily to train youngsters.” Saudi authorities consider petrochemicals as a key industry that needs to be further developed through private capital. In fact, it is the only state in the Gulf Cooperation Council (GCC) to allow private investment in the petrochemical sector with several incentives such as affordable energy, low-cost raw materials, and advanced industrial infrastructure, especially in Yanbu. This has led to the rapid expansion of Saudi’s plastics and petrochemicals sector, which has grown from less than $0.5 billion in 1985 to $22 billion in 2011. Furthermore, the sector’s net income increased at a compounded annual growth rate (CAGR) of about 35.2 per cent between 2001 and 2011, benefiting from capacity expansion and low production costs amid high petrochemical prices and demand, according to a 2012 report by Saudi Hollandi Capital. The kingdom also made considerable investments over the past decade to build world-class petrochemical facilities. Capturing the gas flows associated with oil production that were previously flared and instead channelling those flows into very low-priced feedstock for chemical production has made it possible to build an immense and highly profitable industry. With the execution of more than $28 billion worth of projects to manufacture more complex petrochemical products, Saudi Arabia has led the way in the Gulf region, which has contributed 11 per cent to global petrochemical-capacity growth and is now a leading global producer of ethylene, ethylene derivatives and methanol. However, with the fluctuations in oil prices and the relatively slower growth of emerging economies, the kingdom, like other Gulf countries, is faced with a paradigm shift. According to a report last year by McKinsey, the availability of low-price gas feedstocks has led to the spectacular growth of the Middle East’s petrochemical industry over the past 30 years. “But Saudi Arabia accounts for 8 per cent of the world’s total petrochemical output “The most important thing as you go down the chain is profitability, and sometimes it drops. My priority is not only to diversify the economy, but also to generate dividends for shareholders. That is how the game is played” Mutlaq Al Morished, CEO of Tasnee with advantaged new gas supply expected to end in most countries in the region over the next few years, petrochemical producers that want to expand domestically face major challenges. “They can continue to build up their export industry using naphtha feedstock instead, but companies will have to find new ways to offset the handicap of their geographical location far from major growth markets. While obtaining naphtha at advantaged prices would help their position, the region’s petrochemical producers should become leaders in operating and functional efficiency. This will in turn require a broad mobilisation to build the managerial and technical capabilities needed to develop and further grow their businesses.” Private investments in petrochemicals to quadruple Historically dominated by the stateowned giant Sabic, Saudi Arabia is now actively encouraging private investment in the petrochemicals sector, with contribution set to quadruple over the next decade S audi Arabia will open its $570 billion stock market to foreign investors on June 15 in what the Wall Street Journal qualifies as a “keenly awaited move” that will give the international investment community direct access to the Middle East’s biggest economy and the fastest-growing bourse in the region. Among the stocks that will undoubtedly interest investors is Sabic (Saudi Basic Industries Corporation), one of the world’s largest petrochemical companies. But investors will be well advised to look at other petrochemical stocks because there are several interesting opportunities whilst the timing is right. The Saudi Arabia General Investment Authority (SAGIA) stresses that even though the petrochemical sector has been historically dominated by the 70 per cent state-owned giant Sabic, it is gaining momentum from private sector participation. According to SAGIA: “In a paradigm shift, [Saudi Arabia] is now actively encouraging private investment in the sector in order to bolster its status as a global petrochemical leader and to diversify towards value-added specialty chemicals, formulated products, and performance polymers. As a result, private-sector contribution to the sector is expected to quadruple in the next 10 years.” The kingdom’s petrochemicals sector is responsible for about 7-8 per cent of total world supply and is the 11th largest in the world. While Saudi’s current strengths lie in the production of basic The petrochemical sector looks to diversify towards value-added chemicals and formulated products petrochemical building blocks such as ethylene and methanol, there are plans to diversify its petrochemical portfolio into more complex, distinctive products such as specialty chemicals and engineering thermoplastics. “The petrochemicals market enjoys very encouraging regional and global demand trends. With global growth driven by industrial activity in emerging markets, the petrochemicals sector has enjoyed strong utilisation rates and firm pricing trends. Local end markets such as automobile, construction, plastics and appliances are showing strong growth,” states SAGIA. Asked about his views on the opening of Tadawul to foreign investors, Abdulrahman Al Ismail, General Manager of one of the country’s leading petrochemical companies, the National Petrochemical Company (Petrochem), says that, “It is going to be a positive step, but it’s going to take time. A lot of things in this country do take time and people have to get confident, especially foreigners considering investing in it. “Investing in the Saudi Arabian stock exchange could seem intriguing to a foreigner; it is a very safe place for investment. There is a lot of stability. The country is sitting on a huge amount of natural resources and will remain a major economic and political player both regionally and globally.” Mr Al Ismail adds that apart from the strength of Saudi petrochemical companies and their leading position worldwide, “one of the major incentives for investors is the availability of funding for huge projects. There is massive funding by the Saudi Industrial Development Fund, the Public Investment Fund and other government agencies that encourage foreign companies to come and invest in the country. So the government has had, and still has, a key role in the success of the Saudi petrochemical sector.” Another leading petrochemical executive, Abdullah Al-Suwailem, CEO of Petro Rabigh, a joint venture between Saudi Aramco and Sumimoto Chemical that built and operates a $10.1 billion petrochemical complex producing refined petroleum and petrochemical products, explains that his company is looking for long-term partners in order to double the size of the business to a $20 billion operation. “We are expanding and will become the largest refining and petrochemical complex in Saudi Arabia – larger even, from a facility point of view, than Sadara.” (Sadara is a joint-venture between Saudi Arabia’s Aramco and American giant Dow Chemical to build in Jubail a complex of 26 integrated manufacturing plants producing more than three million tonnes of products each year.) “We are looking for private investors, including foreign ones, to facilitate our operations and take part in providing a long chain of petrochemical products that are currently not available in the kingdom or in the Middle East,” explains Mr Al Suwailem. Petrochemical companies’ profits dropped in the first quarter of 2015 mainly due the fall in oil prices. But with oil prices rising again, Riyad Capital, the investment arm of Saudi Arabia’s Riyad Bank, advises investors to “look beyond 2015” towards the interesting opportunities that will arise from stronger worldwide demand for petrochemicals and plastics. 08 This is an independent publication by Upper Reach Talent and technology development push petrochemicals up the value chain “The key area we are concerned about is to go further downstream. Not only because it is more profitable but also because it employs more people and allows us to build their skills. Our objective further down the line is also to invest in R&D” Investing in innovation and nurturing local talent is seen as key to boosting industry growth Jamal J. Malaikah, President and COO of Natpet S whom to venture further downstream. “Partnerships are very important because when you go further downstream, you are getting closer to the market whereas when you are a commodity, you are far from the market. Once you go down further to the end user, things are more complicated and you need a partner who has the technical knowhow, knowledge and experience.” Natpet is a subsidiary of Alujain, a holding company that has various interests in the petrochemical sector. “Our strategy is to develop our capacity from a technology perspective and to establish partnerships that allow us to do so,” explains the President of Alujain Corp., Marwan Nusair. “For example Natpet is in a joint venture with Bonar to produce fibres and non-woven geotextiles for the fast growing civil engineering markets in the Middle East and the Indian subcontinent.” Bonar Natpet is a 50:50 equity joint venture of Natpet and Low & Bonar Technical Textiles Holding (a subsidiary of UK-based Low & Bonar) which has a leading position in technical fabrics. “In addition to the investment, Low & Bonar bring the technical knowhow and the training of staff, which is very important,” says Mr Nusair. “From a technical, management and operational point of view it is very important to focus on enhancement and innovation. Potential UK partners can bring this definite added value when they come and invest in Saudi Arabia.” audi Arabia has built its massive petrochemical industry on the back of cheap oil and gas. But with the slump in oil prices between mid2014 and mid-2015 and the shale gas boom in North America, which has fuelled a chemicals revival and a crunch on gas resources in the Arabian Gulf, Saudi and other regional producers are under pressure to increase their profit margins by pushing the petrochemical industry up the value chain. “Access to abundant fossil resources has always been a competitive advantage for Saudi Arabia and the regional industry,” said Mohammed Al Mady, the former CEO of the Saudi Basic Industries Corporation (Sabic), the fourth largest petrochemical producer in the world, during the Gulf Petrochemicals and Chemicals Association conference in Dubai last year. “Shale gas developments in the US have driven down the natural gas prices but do not present a dramatic challenge for the cost competitiveness of Gulf Cooperation Council (GCC) petrochemicals producers and their future expansion plans. However, investment in technology and talent is now even more important to maintain industry growth. And innovation is a must. We need to step up our efforts to develop our local innovation capabilities faster.” Innovation and the downstream sector are two priorities of Saudi producers and authorities alike. With downstream activities offering more potential for profit as well as generating greater employment, significant investments are being made in this sector. $28 billion worth of petrochemical plants are due to come online this year alone, and over the next decade a staggering $91 billion will be invested downstream by the giant national company Saudi Aramco. Sadara Chemical, a $19.3 billion joint venture between Saudi Aramco and Dow Chemical, is to start production in the second half of this year and reach full capacity in 2016. The Sadara project, which will produce three million tonnes of petrochemicals a year, is the first in the Middle East to use refinery liquids, such as naphtha, as feedstock. Production from naphtha allows for a greater variety of products. The plant will also use mixed feedstock of ethane gas and liquids unlike other plants in the region, which rely on ethane to produce petrochemicals. “Investment in technology and talent is important to maintain growth. We need to step up our efforts to develop our capabilities faster” Mohammed Al Mady, former CEO of Sabic Saudi Refining and Petrochemical (PetroRabigh), a joint venture between Saudi Aramco and Japan’s Sumitomo Chemical, will start production in December from the $8.5 billion plant expansion known as PetroRabigh II. It is expected to reach full capacity in the first quarter of 2016. The new products from Sadara include Isocyanates, which are key ingredients used to make polyurethane rigid foams and other speciality applications. The output from Sadara will also be used in the production of automotive parts, medical equipment, healthcare products and building materials. Another example of a successful Saudi petrochemicals firm who are aiming to boost their downstream activities is the National Petrochemical Company (Natpet). As the President and Chief Operations Officer of Natpet Jamal J. Malaikah affirms: “The key area we are concerned about is to go further downstream. Not only because it is more profitable but also because it employs more people and allows us to build their skills. Our objective further down the line is also to invest in research and development.” He adds that Natpet is keen to find partners with This is an independent publication by Upper Reach 09 Strong consumer spending sends retail sales soaring Retail sector growth is being driven by the country’s many wealthy citizens and residents, a young population eager for Western goods and more women with disposable incomes from new employment opportunities T he ancient bazaars of Saudi Arabia are a delightful window into the culture of the Middle East with their bustle of shoppers and merchants, rows of narrow store fronts offering everything from sparkling gold jewellery and traditional clothing to fruit and veg and electronic goods, and with the scent of incense wafting through the air. A charming and timeless scene but as the country quickly catches up with the rest of the world, modern shopping malls easily rivalling those in the UK and the United States are sprouting up around the kingdom as developers hitch their fortunes to the dramatic rise in the petro-dollar-fuelled retail sector. Indeed, Saudi Arabia is ranked as one of the top destinations in the world for retailers, both multinational and regional players, eager to position themselves in a market which shows only signs of growth. Analysts say that despite the fall in the price of oil, consumer spending remains strong in Saudi Arabia driven by a wide range of factors such as the many wealthy citizens and residents, a significant young and sophisticated population eager for Western goods and more women with disposable incomes from new employment opportunities. Over the past five years, per capita retail sales have expanded 9 per cent each year with non-grocery retail totalling around 60 per cent of the entire market. At the same time, the increasing number of malls and shopping centres is giving consumers more choice in where to shop and what to buy. And it is not just domestic demand. Each year, Saudi Arabia hosts millions of Muslim pilgrims from around the world, many of whom take the opportunity to shop for personal items and gifts for friends and family back home. “The retail sector in Saudi Arabia is moving forward in strengthening its position as the biggest and fastest growing in the Middle East region. It is exceptionally promising and possesses many untouched and expansion opportunities,” a local chamber of commerce official told the recent InRetail Summit Saudi Arabia in Jeddah. One Saudi company which is expanding in the country and beyond is Fawaz Alhokair Fashion Retail, part of the Fawaz Alhokair Group, which has the franchising rights to 80 top brands in Saudi Arabia including such names as Marks & Spencer, Zara, Gap, Banana Republic and Miss Selfridge. “Three brothers started this company 25 years ago after buying two menswear stores from their father,” says CEO Simon Marshall. “Over the next 15 years this evolved into a business of some 500 stores and at that point the brothers realised they needed to go into real estate if they wanted growth to continue.” In order to finance that next step, the brothers listed 30 per cent of the company on the Saudi Stock Exchange and now the group has 16 malls, an investment interest in another three and 12 more malls opening over the next 18 months, as well as hotels, a food and entertainment firm, a security company and a construction outfit. Outside the kingdom, Fawaz Alhokair Group now has retail operations in 16 countries with 2,100 stores; profits and revenue grew by 20 per cent last year. “We currently have 1,300 stores and I believe we can double this figure quite comfortably. This is very much a developing market with growing gross domestic product and an increasing middle class” Simon Marshall, CEO of Fawaz Alhokair Fashion Retail “Looking at Saudi Arabia, we currently have 1,300 stores and I believe we can double this figure quite comfortably,” Mr Marshall argues.”This is very much a developing market with growing gross domestic product and an increasing middle class.” Another formerly family-owned Saudi retailer which went public is Jarir Marketing and is now one of the country’s leading listed companies. Chairman Muhammad Al Agil explains why he expects more closely-held enterprises to do the same. “More companies are going public now and I think we’re going through a huge change. About ten years ago we used to have a lot regulatory barriers, however with the founding of the Capital Market Authority, everything is much easier,” he says. According to the executive, companies going public enjoy a number of advantages such as better governance allowing for more professional management and it mitigates possible family disputes about the business. “It is also necessary for these companies to expose and organise their finances and it forces them to come up with a plan. Going public is much better in the long term and I believe the number of companies doing this will increase by 10 per cent or 15 per cent a year.” Jarir Marketing imports and sells a wide range of office and school supplies, educational materials, Arabic and English-language books and periodicals, computer and mobile telephone accessories and other high-tech goods. Betting on what they perceive as a sure thing, foreign multinationals are entering the Saudi retail sector through investing with local partners but Al Agil says he does not see these powerful rivals as a threat. “Office Depot has opened stores here and I think some competition is good for us, it keeps us sharp,” he argues. 10 This is an independent publication by Upper Reach $800 billion of mega-projects to boost infrastructure and spur development The government has initiated a number of large-scale construction works in order to ease pressure on existing infrastructure T he boom of Saudi Arabia’s construction sector – its second largest industry behind hydrocarbons – has seen the rapid expansion of the country’s infrastructure over the past two decades. Today, the industry contributes approximately 8 per cent of Saudi Arabia’s total GDP, and is the largest construction market in the Middle East. Despite the massive increase in building projects, Saudi’s rapidly expanding population continues to put pressure on existing infrastructure. As a result, the government – which accounts for 67 per cent of construction investment – has initiated a number of large-scale projects in the sector for the coming years valued at $800 billion (£523 billion). As part of the country’s economic goals for diversification and job creation, the major emphasis of upcoming projects is to achieve more balanced development. Together, education and healthcare remain a priority for the government, accounting for 37 per cent of construction sector spending, with a total of $85 billion set to fund more than 500 new schools and colleges and 19 new hospitals over the next few years. Meanwhile, $43.8 billion has been allocated for transport, telecommunications, water, agriculture and other related infrastructure, with transport development in particular seen as essential to enhancing construction industry growth. Saudi Arabia has several railway projects in the pipeline, for instance, which aim to support intra-regional trade and increase the country’s export capacity. Alongside this, the country also began work on its long awaited first metro rail network in the capital Riyadh last year, which is set to be the world’s largest public transport system. Other mega projects – designed to promote development across the country – are the construction of six economic cities, including the 168 kilometre, $75 billion King Abdullah Economic City in Rabigh (set for completion in 2029). The Kingdom Tower in Jeddah, meanwhile, will be a true symbol of the strength of the Saudi construction industry when it is unveiled in 2019; becoming the world’s tallest building. However, while such feats of engineering will undoubtedly put a jewel in the kingdom’s construction crown, the industry also has to face some significant challenges, namely, addressing the massive housing shortage. In a bid to meet market shortfalls, the kingdom is accelerating the delivery of new homes, while other initiatives, such as promoting real estate activity on unused land, are also being deliberated. Another challenge posed is ‘Saudisation’ – a government policy meaning a certain percentage of employees must be Saudi Arabian citizens. It is a factor that has hurt the dynamism of the construction sector, with the quota causing an unsustainable dependency. However, with dialogue now having started with the Saudi government over the issue, stakeholders in the industry say that progress is being made on finding a solution. “We are grateful that they eventually accommodated a dialogue, which started two years ago,” says CEO of Abdullah A.M. Al-Khodari Sons Company, Mr Fawwaz Al Khodari. “[It] was extremely helpful as a testing ground for some of the initiatives they were willing to share with our industry.” Although the government and its massive rate of spending in construction over the past twenty years has largely powered the kingdom’s growth, unprecedented investment from the private sector has also played a major role in driving the sector forward. Abdullah A. M. Al-Khodari Sons Com- “The government accommodated a dialogue (on Saudisation). That was helpful as a testing ground for the initiatives they were willing to share with our industry” Fawwaz Al Khodari, CEO of Abdullah A.M. Al-Khodari Sons Company pany is a prime example of a domestic business that has contributed to this dynamic. Established in 1966 by Mr Al Khodari’s father, the company began its focus mainly in developing the country’s road network, taking advantage of the 70s oil boom. During the 80s, it then diversified into city cleaning and maintenance. “While construction is a cyclical business, city cleaning operations never stop and they provide a sustained business as well as revenue opportunity,” explains Mr Al Khodari. “By the late 1980s we were one of the largest city cleaning contractors in the Middle East. At that point in time it even became the back-bone of the company when oil price plummeted and construction dramatically slowed down. We continue to employ this business model as a sustainable cash-flow strategy.” During the past 10 years, the company has been responsible for numerous vertical construction projects, including developments such as universities, training centres, and other public buildings. To further transparency and efficiency, the company went public just under a decade ago, which has fortified Abdullah A. M. Al-Khodari Sons Company and also added to its recent growth. As the diversification of Saudi Arabia’s economy continues to gather pace – with evolution in the country’s different industries leading to the creation of more offices, shopping malls, hotels and other tourist and service-oriented facilities, private sector companies like Abdullah A. M. Al-Khodari Sons Company – which itself is targeting the many new opportunities for the construction sector in renewable energies – will look to continue experiencing healthy profits, and in turn, increase their contribution to the desert nation’s development. Cement production keeps pace with growing demand Cement sector sales in 2015 are expected to witness a visible rise on the back of improved demand, backed by heavy infrastructure development F uelled by its massive oil reserves, Saudi Arabia’s construction boom continues to accelerate. Government spending at all levels of infrastructure is high, keeping on par with a rising population that demands more housing, more schools, more hospitals and more roads. Mega projects are the norm, with huge transport networks under development along with six new economic cities. Indeed crucial to all of these projects is cement. Saudi cement sales are expected to increase substantially in 2015, despite short-term problems such as labour shortages and uncertainty over the availability of subsidised fuel for capacity expansion. Cement is an investor’s market at this point in the game, with healthy returns on the horizon. Cement consumption growth has been steady during the past few years. The residential building sector, which makes up 60 per cent of the market, is expected to grow in the long term at a rate of 10 per cent. A rising population, a new focus on nuclear families and new mortgage laws have all contributed to this. However, fuel allocation has proved a bottleneck in the industry. In the past, expansion plans have been delayed due to disputes over fuel supply with the government, as was the case in 2011 with Yanbu Cement (the leading cement company in the Western region). There are also supply concerns. Over the past few years, clinker inventory levels have declined substantially. However, the government has adopted a number of measures to mitigate this threat. These include government mandated minimum inventory levels, obligatory cement imports when needed, and government support for additional cement companies. Due to the rise in demand, cement prices are regulated if necessary. Export bans have also been instituted. In 2012, the price ceiling was set at SAR240 ($64) per ton. The customary high profits stem much in part from cheaper raw materials and fuel, which account respectively for 32 per cent and 29 per cent of production expenditure. With average net margins of 45.9 per cent, the kingdom’s cement companies enjoy on average better profitability than their regional and global competitors. While supply shortage risks exist, many expect that cement production capacity will be able to cope with construction demands. In 2015, Saudi Arabia has 60 million tons of production capacity, with an estimate of over 70 million tons for 2017. This number nearly doubles the production capacity of Qatar and UAE combined. Yanbu Cement is the largest cement company in the western region, which is the largest cement market in the kingdom, being comprised of four major cities: Jeddah, Mecca, Medina, and Ta’if. The company is the third largest at a national level out of a group of 15 players in terms of production, sales, and revenue, having a current market capitalisation of almost $3 billion. These numbers are the result of a strategy of efficiency, becoming more eco-friendly, and a sustainable commitment to ‘Saudisation’. The former being done in the form of training, both at their own training centre and also in partnership with companies abroad. Recently Yanbu Cement signed an agreement with a leading Chinese company, Sinoma Energy, to install an innovative waste heat recovery (WHR) system. It will be the largest of its kind in the cement industry worldwide, producing 34 megawatts “We can produce 34 megawatts of clean energy. This will be utilised to increase the availability of our cement grinding mills. In addition, our cement plant operation becomes more environmentally friendly” Ahmed Zugail, CEO of Yanbu Cement and helping to significantly mitigate the impact on the environment. CEO of the company Ahmed Zugail further explains: “There is a lot of heat that’s being produced from burning raw meal for clinker production, with a heat up to 1400ºC. This heat is generally disseminated into the air. In the WHR plant, we are capturing this waste heat and hot gases from the kiln, the cooler, and the preheater tower. These produce steam, which drive the turbines to produce electricity. “The amount of hot gases and steam are so large, we can produce 34 megawatts of clean energy. This additional energy will be utilised to increase the availability of our cement grinding mills. In addition, our cement plant operation becomes more environmentally friendly because carbon emissions will drop by more than 100,000 tons.” Some of Yanbu’s most notable projects include the expansion of the Prophet’s Mosque in Medina and they have their eyes set on securing an execution contract for the Jeddah metro as well. The Committee for Cement Companies is currently planning the establishment of a cement academy, which will provide training for the whole industry in the kingdom. The committee will be a joint effort between various cement companies to further the sector’s strength in regards to human resources. Most of the training will focus on the technical side, which has traditionally been troublesome in regards to finding qualified Saudis. Cement is a binder, a substance that holds materials together. This serves as a good metaphor for the Saudi cement industry itself, which is bringing this increasingly economically diversified nation together, one project at a time. 11 This is an independent publication by Upper Reach ‘Saudi Arabia is in the best position to redefine tourism’ Investment in infrastructure to cater for some 19 million visitors per year is top priority. At the same time authorities aim to leverage “unique and diverse heritage of natural and archaeological sites” to attract discerning global travellers in search of something out of the ordinary S ome day there will be nothing odd about hearing Saudi Arabia talked about as a tourist destination. The transformation, when it comes, need not be a lengthy one. After all, agrarian Spain required less than a decade to reconfigure itself as the world’s third-ranked destination for foreign visitors. But it did so by attracting the sun, sand and sangria crowd, a path you can be sure the Saudi authorities are not interested in exploring. “Endowed with a unique and diverse heritage of natural and archaeological sites, Saudi Arabia could potentially attract the most sophisticated global travellers,” says Dr Costas Verginis, Senior Director of Development for the Marriott hospitality chain. “Not mass numbers, but a few hundred thousand of discerning travellers from across the world for whom travel is closer to a scientific and academic endeavour than a leisurely tour. Saudi Arabia is in the best position to redefine tourism.” Virgin beaches along the rim of the Red Sea are a natural draw for divers and surfers, while exclusive resort facilities could be developed at Dammam, on the opposite side of the peninsula. Not to be missed by even the most casual visitor are the spectacular ruins at Mada’in Saleh, most of which were left there by the Nabaeteans, the ancient people responsible for the breathtaking “rose red” city at Petra in Jordan. The Arabian peninsula was culturally shaped and enriched by the caravans linking the Mediterranean world and the Far East, passing through trade hubs such as Najran, near the Yemeni border, famous to this day for its traditional souk (market) as well as its architecture incorporating details from merchants’ places of origin. Nearly 3,000 archaeological sites from different civilisations and eras, including a surprisingly active prehistoric period, are being examined, catalogued and placed under government protection, with stone tools from the Shuwayhitiya site dated at over a million years old. But why single out for priority development a sector that at present represents just a 4.3 per cent total (1.6 per cent direct) contribution to GDP? Because it can best be addressed in conjunction with two closely related problems appearing high up on the nation’s to-do list. In recent years, what used to be a relatively manageable influx of religious pilgrims has become a gushing torrent the Saudi authorities admit they were not prepared for. Now the country is hosting some 19 million visitors per year, including pilgrims, business travellers and family members of foreigners working in the kingdom under contract, etc. They are not quite tourists, properly speaking, but in many respects their needs are similar. It has come to the point where only passengers with confirmed bookings are allowed in the terminal at King Abdulaziz International Airport in Jeddah, the point of entry closest to Mecca and Medina that handles 6 million passengers per year. A Spanish consortium Majid al-Haram mosque attracts millions of religious pilgrims each year is reportedly having trouble finishing the $30 billion rail link between the three cities. New metro lines and premium hotels are under construction in Riyadh and Jeddah, but a plan to issue tourist visas was scrapped a few months after it was introduced last year. “Given the constraints of existing infrastructure, the government has had to limit the allocation of visas for pilgrims. I think the aim is to issue 20 million visas by 2020,” says Abdullah bin Nasser Al Dawood, CEO of the Al Tayyar Travel Group, which specialises in religious travel. “That is almost five times as many visas granted now to Muslims worldwide, excluding domestic pilgrims and citizens of Gulf Cooperation Council countries who are not required to have them. So the government is spending hundreds of billions of dollars on infrastructure,” adds Mr Al Dawood, whose firm just acquired its first British travel agency. The other determining factors are tourism’s impact on economic diversification and the employment it creates for the coming generation of Saudi citizens “The government is spending hundreds of billions of dollars on infrastructure” Abdullah bin Nasser Al Dawood, CEO of Al Tayyar Travel Group who are arriving now in numbers far greater than the job opportunities that may be available to them when they finish their studies. So tourism in Saudi Arabia is a long-term proposition, but the groundwork that will someday sustain it is being laid right now by the Supreme Commission for Tourism and antiquities, whose chairman, Prince Sultan Bin Salman Bin Abdulaziz, has committed to creating an “environment for investment” through drafting a regulatory framework, offering incentives for general and targeted investment, and devising long-term strategies for recruiting and training personnel in the hotel and hospitality sector. 12 This is an independent publication by Upper Reach Telecoms to grow 3 per cent annually to $18.7 billion by 2019 The Saudi Arabian telecoms market was worth $16.2 billion as of 2014 and not only is it the largest in the MENA region, but the kingdom also has the highest social media penetration in the world and experienced 43 per cent growth in e-commerce between 2013 and 2014 I n addition to banking and petrochemicals, telecommunications is considered among the most interesting sectors for international investment in Saudi Arabia. As of the end of 2013, there were 51 million mobile telecommunications subscribers; a number which is largely due to the rapidly expanding local economy and growing disposable income for young people in the kingdom who are increasingly spending on goods and services related to mobile communications. Between 2013 and 2014, e-commerce grew by 43 per cent, and over the next five years, the annual growth of the Saudi telecoms market will average 3 per cent per year, reaching $18.7 billion (£12.2 billion) by 2019, according to numbers from Pyramid Research. Valued at $16.2 billion as of 2014, the Saudi Arabian telecoms market is currently the largest in the Middle East and North Africa (MENA) region, due largely to the fact that social mores make it difficult for people to interact in a conventional way. Oddly enough, this has had the curious side effect of turning Saudi Arabia into a place with the highest penetration of social media in the world. Dominated by three players, the telecoms industry offers a unique competitive landscape with abundant opportunities, especially with regards to data, which has quickly become the key strategic focus of the main players. “Saudi Arabia is among the top three countries in the world for data connectivity per person,” explains Hassan Kabbani, CEO of Zain, one of the country’s bigthree telecoms companies. “We are in a country where people have huge appetite for data and the internet is a main Saudi window to the rest of the world – users access information, entertainment, movies, games, trading, you name it,” he says. Though Zain entered the market later than its competitors, this actually provided it with a competitive edge, according to Mr Kabbani, in the sense that it was able to enter with the latest telecommunications technology. This technology did not come easily – the company paid $6.1 billion for an operating licence which has held it back from offering real value to investors, though Mr Kabbani is confident that the company’s costly licence will pay back generous dividends. “There are companies which claim they are technology leaders, others claim they are price leaders,” he explains. “Other companies care about their customers and consider that the customer is the source and the reason for their existence. We belong in this third category, and we are investing heavily in order to make the Zain customers satisfied, to know more about what they want.” It would seem that such attention to consumers is paying off for Zain, as the latecomer company already has 10 million customers, who were drawn to its solid network and attractive service. Though it is sandwiched between two large dominant players, according to Mr Kabbani it has devised a growth strategy that plays nicely to its strengths. In a market of big, industrial players, he compares Zain to a boutique hotel – a hôtel de charme, where the customer is treated differently than at other hotels. “We want the customer to talk about us, and this is what’s happening,” he states. Essential to the future growth of the company is a three-pillar plan, which Mr Kabbani defines as operational, regulatory and related to capital structure. From an operational perspective, he explains that Zain needs to improve the customer experience at all levels, by investing in shops and in customer service. In terms of regulation, as a latecomer to the market it also needs to negotiate favourable terms for the very expensive licence it purchased; and as far as capital structure goes, it should focus on more streamlined communication with shareholders. Despite recent hiccups, Mr Kabbani has faith that there is a type of investor who does not require solid performance and an institutional approach, but instead looks for opportunities. It is the type of investor who will see risk but also the opportunity behind it – and who will be willing to invest in a company that has potential. That, according to Mr Kabbani, is the ideal investor for Zain. As far as more industrial players go, the Saudi Telecom Company (STC) is the kingdom’s market leader and oldest provider. Its growth strategies differ widely from those of Zain and are more focused on growth in Telecoms are expanding and Saudi Arabia is already among the top three countries in the world for data connectivity per person “STC presents an attractive opportunity for international investors, given its proven historical performance, improved margins and EBITA, and its generous dividends yields of 6 per cent” Dr Khaled H. Biyari, CEO of STC the domestic market and on providing advanced services to the enterprise sector. For instance, according to the company’s CEO Dr Khaled H. Biyari, in addition to traditional telecom services, STC offer a number of managed services, cloud and data centre services, and machine-to-traditional telco services, as well as ICT solutions to various verticals. In parallel, the company is also putting a greater focus on fibre-optic services and tapping into the different international submarine cables that it co-owns, in order to offer other operators and internet players a suite of advanced products. Both globally and domestically, STC has a reputation for being a pioneer in terms of adopting advanced technologies in the fixed and wireless arenas. It introduced 4G/LTE technology as early as 2011, and now covers more than 85 per cent of the population with 4G, and 95 per cent of the population with 3G. In order to keep pioneering, it has been working hard to heavily deploy its fibre network across the kingdom, so that in the future, it will be able to expertly accommodate the exponential growth in data usage. From an investment perspective, the company presents promising opportunity backed by a record of solid historical performance. It had the highest telecom brand value in the Middle East in 2014, which has increased by 14 per cent, to reach $5.7 billion. It is also the only Saudi brand that is classified among the top 500 brands in the world by Brand Finance. The company welcomes foreign investment and has had an investment relations team in place since 2008, which is largely responsible for creating communications channels with the financial community, including both regional and international analysts and fund managers. According to Mr Biyari, “STC presents an attractive opportunity for international investors, given its proven historical performance, improved margins and EBITA, and its generous dividends yields of 6 per cent.” Adding to STC’s potential as a solid investment is the opening of the Saudi Stock Exchange to international investors. It is already predicted that the telecoms sector will be among the most popular for foreign investors, and Dr Biyari sees this occasion as an excellent opportunity to improve corporate governance, enhance transparency and provide increased exposure to the financial community within the regulatory framework of the country. As a more established company, STC is also more actively involved in CSR and philanthropic projects, including initiatives that contribute to the development of local human capital. With a firm desire to become the ICT leader, Dr Biyari is setting his company on a solid path to future growth with a select set of goals. “We will continue opening new horizons, serving our community and earning customer trust by providing innovative solutions. We are willing to go the extra mile for our customers.” However, in the realm of ICT, it faces competition from Saudi Arabia’s third major telecoms player, Mobily. Having just recovered from a major corporate scandal that rocked its profits and brand image, Mobily is slowly recovering and looking for opportunities in the burgeoning ICT market, backed by government spending on projects that are increasing demand for high quality ICT services. Despite these new opportunities, estimates from Al Rajhi Capital indicate that top-line growth will continue to remain moderate, as the contribution from ICT is still modest. Furthermore, ICT is a relatively lower margin business and requires a high capex, though by 2017, Mobily expects that the business segment will contribute to roughly 20 per cent of its top-line, with an annual 7 per cent growth. In other words, the total market size would be more than 1.5 times the current annual revenue for Mobily. Until ICT picks up, fixed data usage will be the main driver of growth, though the changing environment of the telecom industry has made it more challenging for the sector as a whole to sustain growth. According to market intelligence from Aljazira Capital, STC’s main challenges come in the form of needing more innovative ideas and getting a better handle on capex plans. Mobily, on the other hand, would be well served by considering a new segment of clients, revising its dividend policy – which is currently too high to be sustainable – and reviewing its operations. Finally, Zain could benefit from a new niche business model that would allow it to better balance its high debt and licensing fees, small customer base, and depleting capital base. Across the board, network infrastructure is a matter of extreme importance, which Zain is constructively approaching by developing strategic partnerships with companies such as Huawei, Nokia, and Cisco, so as to better provide the types of platforms that will best serve the burgeoning needs of its customers. “It is not a case where the big fish is eating the smaller fish – we are more about living together in a world where value can be created, we can join efforts, and have a win-win situation,” affirms Zain’s CEO, Mr Kabbani. This is an independent publication by Upper Reach 13 Competition heats up in undersaturated insurance market Double-digit growth coupled with low penetration rates means big opportunities in this nascent industry. But the main challenge for insurers is changing the Saudi mindset on insurance S audi Arabia is best known for its oil riches but the kingdom has been diversifying and looking to grow other sectors including its insurance market that in spite of its risks remains a field with vast untapped potential. “We are still very young in terms of the industry, I think the achievements made in the last three years are unbelievable, many countries that have started before us have not really achieved the level in which we are now,” says Raeed Tamimi, CEO of Tawuniya, the largest insurer in the country. One of three dominant players with a 22 per cent share of the Saudi insurance market, the company wrote the equivalent of $1.6 billion (£1.05 billion) in gross written premiums and reaped an all-time high of $160 million in profit last year. While Mr Tamimi is optimistic about the future of the industry he expresses some caution. Like any other young business, it has its growing pains. The market has had its share of newcomers that have vanished just as quickly as they entered, due to the high operating costs required to stay competitive. “I remember when we reached the level in one or two years, where we had 120 insurance companies working in Saudi Arabia, and none of them lasted,” he says. “Usually every year a good number of those companies disappeared, so we were competing with something we did not even see.” Regulatory changes imposed by the Saudi Arabian Monetary Agency (SAMA) in 2006, including minimum pricing and compelling cooperative insurance models that require a percentage of profits returned to their customers, have helped to mitigate some of the sector’s volatility. A new regulatory climate has levelled the playing field for operators and pushed double-digit growth in recent years – 18 per cent annually during the period between 2008 and 2012. Mr Tamimi was consulted in the development of the new regulatory policy, and the company welcomes the changes. Beginning as a state-owned company, Tawuniya was created by the government in 1986 to serve as an insurance model for the rest of the country. Young population and strong economy reinforces rise of reinsurance market Reinsurance company Saudi Re is the lone domestic company in an increasingly competitive and profitable market A “A gradual and profitable growth based on steady ccording to Fahad Al-Hesni, Managing Diand sound steps is far better than trying to make a big rector and Chief Executive Officer at Saudi impact and then end up with big liabilities which will Re, most of the local reinsurers in the Arab eventually impact the company’s status.” world enjoy compulsory cession from their markets. Saudi Re’s influence is not just limited to the “Saudi Re, by contrast, is forced to compete with big insurance industry; it also has made a significant brands without such an advantage,” he says. “The contribution to the government’s overall effort to law in Saudi Arabia requires insuring 30 per cent of diversify its interests outside of the oil industry. operations within the kingdom but does not name us “Expanding the financial sectors exclusively. We are not against this, to increase their contribution to the Saudi Re welcomes competition and GDP is part of the government’s stratfeels it is healthier for its well-being egy,” says Mr Al-Hesni. “Insurance and the sector in the long term to is an integral part of the developoperate in a completely competitive ment plan.” environment.” Saudi Arabia’s insurance market Competition certainly has not hurt has doubled since 2010 and exceeded growth, which under Mr Al-Hesni’s $8 billion in premiums last year. leadership was up 32 per cent in 2014 The country’s massive energy rewhile the expense ratio was held to sources has served as the backbone 8 per cent, compared to 30 per cent of its economy but the government four years ago. The company’s assets has been intent on diversifying its exceeded $500 million, earning it a economy to support job creation and sound rating of BBB+ and a stable development. The country’s youthful outlook from the Standard & Poor’s population is another factor fueling rating services. growth in the insurance industry. While the company has enjoyed Fahad Al-Hesni, The growth potential of the Saudi robust growth thanks to a strong Managing Director and insurance market has captured keen economy and untapped potential, it CEO of Saudi Re interest from abroad, a fact that is values stability, the raison d’être for not lost on the Saudi Re. The company has already its founding. It was created in 2008 to help address developed a broad network of international clients volatility and bring balance to the industry. In recent from 35 countries in the Middle East, Asia and Afyears the overall profitability rate in the sector has rica. It also boasts a portfolio of assets evenly split improved from 100.3 per cent (indicating a slight between local and non-Saudi companies. And its underwriting loss) in 2010 to 92.2 per cent in 2012. strong balance sheet which reflects $276 million in Regulatory changes in the cost structure ratio have capital provides the impetus to expand. Although it contributed to improved bottom lines, but so has does not have any current plans to operate beyond leadership, a responsibility that Saudi Re embraces. its borders, it is a vision that is part of its future. “Part of our role is to educate the market players “We are relatively young, but regardless of size and help them adopt best practices as a basic means we have great ambition,” says Mr Al-Hesni. “Reinof alleviating market volatility and dealing with unsurance is international by nature. It is essential for certainty,” says Mr Al-Hesni. “The changing nature doing business, especially for expanding exposure. of the market is something Saudi Re has paid close Doing business not only revolves around making attention to in the past few years and we have set up profits and meeting stakeholders’ interests, but it also dedicated risk management procedures using top of involves the exchange of experiences, cultures and the line models and IT systems.” knowledge. We welcome relationships and openness. A prudent strategy with a focus on customer service The world is a big place, but relationships make it is helping Saudi Re maintain its course to sustainable easier to know.” growth, according to the CEO. Over the years the government has scaled back its support but not its standards. Tawuniya continues to maintain the highest level of industry standards particularly when it comes to developing and attracting personnel. “We have lots of training programmes and that differentiates us from the rest of the market,” says Mr Tamimi. “Everybody has a very clear job description, with very challenging targets, which have to be fulfilled otherwise you cannot continue in such a position.” Tawuniya personnel undergo rigorous training and certification requirements accompanied by varying levels of internships with senior representatives of the company. While it remains the industry leader, competition is fierce and in recent years the company has lost market share to some of its rivals. Still, improved regulation, changes in the law mandating motor and health insurance, a youthful population, a robust economy, and low market penetration are all factors that provide for plenty of opportunity. A market penetration rate that hovers around 1 per cent, considerably lower than the global rate of 6.5 per cent, may represent an attractive business opportunity but it also represents one of the industry’s biggest challenges. “Awareness is very low, people are not buying insurance. The mentality is different. Products like property insurance that have high penetration in the US and the UK, just do not have the same penetration rates here,” explains Mr Tamimi. “Nobody in Saudi Arabia insures their houses. People still think insurance is an expense not a benefit.” Tal Hisham Nazer, CEO of Bupa Arabia That thinking may start to evolve as the Saudi Arabian government introduced mandatory health insurance for expatriates beginning in 2008. The government mandate has served as a key driver for growth and lends a huge boost for the leading health insurer in the country, Bupa Arabia. Formed in the late 1990s, the company was born out of a partnership between Bupa, the UK’s oldest insurer, and the entrepreneurial Nazer family. Bupa was looking to extend its international reach while the Nazer family sought to diversify its business. The partnership has resulted in steady growth and profit for 18 years. “Taking advantage of Bupa’s healthcare expertise worldwide is a huge advantage, combined with the Nazer family’s great network and local know-how; this compliments well with Bupa,” says Tal Hisham Nazer, CEO of Bupa Arabia. The successful arrangement has made Bupa the leading provider in the country with a 37 per Continues on page 14 14 This is an independent publication by Upper Reach Continued from page 13 cent share of the health insurance market. “Our focus has always been health insurance; we are the only insurance company in the market that focuses exclusively on this line.” The number of Bupa Arabia customers has skyrocketed since the government mandated health insurance for expatriates, who make up more than one third of the country’s population. Over the past seven years the company’s client base has grown from 100,000 to 2.8 million, remarkable growth given the roster of the more than 30 health insurers Saudis and expats can now choose from. Mr Nazer acknowledges that prior to the regulatory changes there was considerable cultural resistance to health insurance. “A key aspect of the SAMA regulations that all insurance companies have to be co-operative, removed a lot of lingering doubt from customers with regards to the Sharia aspect,” says Mr Nazer. “In addition to that, health insurance is probably the least controversial. It is straightforward and easy for customers to understand.” Imposing the cooperative model on insurance companies made them Sharia compliant and more aligned to Islamic values, which encourages Muslims to donate a portion of their savings to those less fortunate. The law mandates health coverage in the private sector, of which 10 per cent of its workers are expatriates, which is a key target with great potential for growth. But Bupa Arabia says it is also focused on developing products for Saudi families and improving its services. “We moved from a healthcare insurer that pays your claim to more of a healthcare partner,” says Mr Nazer. “We have been investing heavily in a service proposition that satisfies our customers and helps them lead healthier happier lives.” Bupa Arabia points to proactive programs designed to engage its customers. One of its healthcare initiatives launched in 2014 has put the company in touch with 700,000 of its customers on a regular basis through diabetic, maternity and diet coaching, as well as smoking cessation programmes. The company prides itself in providing innovative programmes, an approach that extends to Health insurance is obligatory for expats, who make up more than one third of the kingdom’s population. Above, King Khaled Hospital in Riyadh its staffing philosophy. Bupa deliberately avoids recruiting from the insurance industry; instead it has opted to hire top-quality people from service industries like banking. “Service industries are all about people. A lot of trust comes from our brand, and that trust comes from having quality people,” explains Mr Nazer. Inspiring trust and offering quality services has been a successful formula for Bupa Arabia. Its track record includes 18 years of continuous growth and profitability. Revenue has grown from $500 million in 2010 to just over $1 billion in 2014, while its share price climbed from $8 to $48 since 2013. The company avoided provisional write offs in 2013 when under pricing forced many others to do so. “We did not get into that game; our focus was on service proposition and value. We did not get into the price war. As a result we have grown year after year,” says Mr Nazer. Dominant players like Bupa Arabia have done little to discourage newcomers like Amana Cooperative Insurance from getting into the field. Drawn by the potential profits in medical insurance sales, Amana set up shop in 2010. The company got off to an impressive start racking up the equivalent of $69 million in sales in 2011. But ambition soon set the company on a rollercoaster ride as it expanded to include different product lines. The following year the company saw its sales revenue plummet to $14 million followed by a year that saw the bottom line turn red with $22 million in losses. The company had to regroup and headed into 2015 with a different strategy. “We needed to look at all aspects of the company from efficiency first, cutting down costs came second,” says Majed Sorour, General Manager of Amana Cooperative Insurance. “The focus in 2015 is to sell only the profitable lines that we have and diminish the other lines.” Industry-wide losses was one of the impetuses for SAMA to introduce new regulations that called for readjusting reserves and actuarial pricing, to induce stability and ensure that companies like Amana are true to their name – which in Arabic means “keep your promise”. “We increased our reserve and we feel good about it. I think it is better to have over reserve to protect policy holders,” says Mr Sorour. “Basically what we are saying is God forbid in case of the biggest disaster, we can pay every single policy holder.” Against fierce competition, Amana is getting creative with its sales pitch by offering unique services. One of the assets that Amana is highlighting is a membership card that allows its members to access medical services in the Gulf region as well as overseas; the wider the coverage area the more expensive the premium. Mr Sorour says Amana Cooperative Insurance is also setting itself apart from its competition by settling its claims promptly. “That sets you aside from the market because what we are selling here really is we are selling a promise and if you are going to sell a promise to anybody, you can lose face value immediately if you do not deliver on your promise. So you have to deliver on your promise immediately once it happens,” he says. Another feature that distinguishes Amana from its competition: a technique that Mr Sorour refers to as “cross selling,” or tying different products in one package, such as offering clients combinations of medical, motor and home insurance. Mr Sorour is resisting any proposals to merge to improve growth and efficiency; he is instead looking towards acquisitions. “If you look at the market, as big as it is, we are not covering much of that market. We are expecting huge growth in home insurance, livestock, and travel – all things we are not covering” Majed Sorour, General Manager of Amana Cooperative Insurance “Acquisition is what Amana is looking at,” he confirms. “We are evaluating companies as we speak.” Fuelling acquisition plans is interest expressed by German and Swiss investors with insurance expertise looking to exploit growth in a market that has undeniable potential. “If you look at the market in Saudi Arabia, as big as it is, we are not covering much of that market,” says Mr Sorour. “We are expecting huge growth in home insurance, livestock, and travel – all things we are not covering.” While insurance providers agree that the potential to expand the industry is sizeable, those who have weathered the storms say a prudent approach is necessary. “We have to watch the bottom line and the top line at the same time, and we have to be careful. I think we have to be conservative for three years before we go into any massive growth strategy,” says Mr Tamimi, reflecting on the success of his company’s performance in 2014. “I think it is a positive message for everyone, you can make money,” he adds. “But there is a lot of work to be done in order to grow with the same target profitability. It is our biggest challenge.” 15 This is an independent publication by Upper Reach Seven-fold increase in manufacturing adds value Private-sector manufacturing companies are playing a key role in the kingdom’s socioeconomic development and diversification “For there to be really widespread employment opportunities, manufacturing has to play a key part” A s Saudi Arabia looks to add diversity to its oil-based economy, the government has prioritised the development of manufacturing. According to the Saudi Industrial Development Fund, the number of industrial units in the kingdom has increased from 198 in 1974 to 6,471 today. Capital investment in manufacturing has risen more than seven-fold during the same period to SAR883 billion ($222 billion) in 2013, up from SAR12 billion in 1974. Manufacturing currently contributes about 10 per cent to Saudi Arabia’s GDP, but it has the potential to make up a much larger share of the kingdom’s wealth. Saudi officials have long recognised that fact. Around 25 years ago, they launched a Made in Saudi Arabia branding campaign, aimed at “developing a strong manufacturing base in the country,” says Abdullatif Al Abdullatif, CEO of the family-owned Al Abdullatif Industrial Investment Company. The government-backed initiative offered Saudi businesses incentives, including financial ones, to transform companies that merely bought and resold products into manufacturers that produce finished goods. With the leg-up from the government, Al Abdullatif Industrial Investment Company moved from importing and selling finished products, mainly carpets, to manufacturing products itself and then exporting them – often to the same firms from which Mr Al-Abdullatif’s father used to buy finished products. M. Al Zamil. “We don’t need nuclear physicists or biochemists,” he explains. “Most of the workers that we need are in semi-skilled roles. We need to start working on ethics and discipline as a priority over skills sets. If you create a foundation in work ethic and discipline, teaching skills on the job is a relatively straightforward process.” Saudi Arabia already has a foothold in midstream manufacturing: it produces plastics and petrochemicals, as well as aluminium. But just as the country is trying to diversify away from all things petroleum-related, it is also trying to develop new areas of manufacturing and move even further downstream in the manufacturing life-cycle. In other words, the Saudis are looking at turning the plastics they produce into containers and the aluminium into automobiles and aeroplanes. Abdullatif Al Abdullatif, CEO of the Al Abdullatif Industrial Investment Co Today, the Saudi government continues to support manufacturing by investing in infrastructure, building manufacturing hubs labelled industrial cities, and setting up the Saudi Industrial Development Fund (SIDF), which provides loans and advisory services to promote the industrialisation of the kingdom. In its Comprehensive Growth Strategy, released at the G-20 meetings in Australia last year, the government also acknowledges the “need to adopt a set of serious steps, including the development of educational and training curricula guided by international standards” to try to improve the quality of the workforce. Indeed, lack of expertise among Saudi workers is a problem, says Mr Al Abdullatif. To rectify this, his company has set up centres “to provide training to locals who can then take that expertise to develop their own responsibilities over the longer term.” Another company, Zamil Industrial – a regional, if not global leader in the manufacturing of air conditioning systems and pre-fabricated steel structures – offers training opportunities that focus on instilling a strong discipline and work ethic, says CEO Abdulla Mr Al Abdullatif says that sort of diversification of the manufacturing sector is an essential step toward tackling another problem: high youth unemployment. Approximately half the population of around 28.8 million is under the age of 25, and almost one in three of those youngsters do not have a job. “The oil sector can create employment to a certain extent, but for there to be really widespread employment opportunities created by the private sector, manufacturing has to play a key part,” Mr Al Abdullatif explains. “As far as we can see, it won’t only be huge companies developing the manufacturing sector; it will also be small and medium-sized enterprises.” Both Al Abdullatif Industrial Investment Company and Zamil Industrial have a strong global presence. Mr Al Abdullatif’s company exports to some 60 countries throughout Asia, Europe and the Americas, and is looking to open new markets in Ghana, Nigeria, Ethiopia and Sudan. Continues on page 16 16 This is an independent publication by Upper Reach Continued from page 15 “Last year we saved 12 million barrels of oil equivalent just by increasing the efficiency of our supply” Zamil Industrial employs more than 14,000 people in 55 countries and operates manufacturing facilities in Saudi Arabia, the United Arab Emirates, Egypt, India, Vietnam and Italy. The company derives around 30 per cent of its revenues from outside Saudi Arabia – selling its products in more than 90 countries around the globe. Empowering women Zamil Industrial is also something of a pioneer in Saudi Arabia, not only when it comes to developing the manufacturing sector but also when it comes to employing women. However, it has not always been easy being a trend-setter. When the company first began taking on women workers, Zamil Industrial had to invite relatives of the women to its factories to give the working environment the once-over, the CEO told the Global Competitiveness Forum when it was held in Riyadh in January. Once the families gave the go-ahead for a woman to work at Zamil, she would undergo nine months of training to improve her technical and communication skills and then start work on the factory floor. Today, more than 100 women work in the company’s Saudi Arabian plants. Mr Al Zamil says his family-run company was one of the first to encourage the employment of Saudi women in the industrial sector, particularly in the eastern region of Saudi Arabia where it is headquartered. “Initially we encountered a great deal of resistance,” Mr Zamil recalls. “We wanted to enter the semi-skilled market, from a needs perspective, as we often found this category of female employee needed the job far more than more highly skilled counterparts. They may need the salary to support their families, or to become a breadwinner and an integrated part of their families.” Hiring low-skilled women “created an incredible culture of discipline, with attrition rates at almost zero,” says Mr Zamil, who adds that many of the women who work on the factory floor also found new confidence that pushed them to seek education opportunities that they might never have imagined were attainable for a woman. He recalls the story of a young woman named Samar Al Zahrani, who could neither read nor write when she came to the company. “Given her level of Ziad bin Mohammed Al Shiha, CEO of the Saudi Electricity Company Government incentives are encouraging greater numbers of private sector training schemes “We have created a platform at Zamil Industrial where women can reach their full potential, and we are extremely proud of this” Ms Al Zahrani has gone on to her middle school studies and has set her sights on becoming an engineer. She is the head of the shop floor and recently won an award for Mr Zamil’s most committed Saudi female employee. “We have created a platform at Zamil Industrial where women can reach their full potential, and we are extremely proud of this,” says Mr Zamil. The company’s jobs-for-the-girls initiative is also offering women jobs in accounting, engineering design, human resources and information technology, and the CEO tells his male colleagues “that the key threat to them is not international workers or expats, but from their female compatriot employees” who are rising. Abdulla M. Al Zamil, CEO of Zamil Industrial Powering diversification Saudi Arabia’s burgeoning manufacturing sector education, she was initially declined employment with Zamil Industrial,” he says. Nevertheless, the young woman insisted that she be given a chance, telling the CEO: “I know you don’t look for education as much as attitude, character and enthusiasm.” He agreed to take her on. “She has proven to be amazing employee,” he adds. and well-entrenched oil industry need power to run. That power comes from the Saudi Electricity Company (SEC), which Chief Executive Officer Ziad bin Mohammed Al Shiha calls “the battery and the energy that powers the kingdom, for the kingdom to power the entire world.” “We not only realise our importance to the kingdom in terms of bringing electricity and power to the operation of the kingdom itself, but we are talking about bringing power to the commercial centres, to the petrochemicals industry, to oil and gas exports out of the kingdom, to hospitals, schools, and everything that you can see,” he explains. Most power in Saudi Arabia comes from hydrocarbons, but Mr Al Shiha says the kingdom is making an effort to move into different power sources, including tapping into its abundant solar power potential, and to improve efficiency in power generation. “Last year, for example, we saved 12 million barrels of oil equivalent just by increasing the efficiency of our supply,” he notes. “That translates into saving hydrocarbon resources, saving the environment and reducing carbon dioxide emissions.” Like many Saudi companies, the SEC runs vocational training schools to “train our people, groom them and prepare them for this kind of occupation,” he adds. “We train them to become skilled technicians, to operate our generation facilities, and to understand the transmission and distribution infrastructure,” and to provide security at SEC facilities, Mr Al Shiha says. Around 7,000 graduates of the vocational programmes were hired by SEC in the past year alone. Old media firms adapt to new media world Upper Reach talks to Sulaiman Al Hudaithi, CEO of one of Saudi’s top media firms, SRMG Saudi Research and Marketing Group (SRMG) is very much the cornerstone of the Saudi media market with many leading newspapers and media products. Can you give an overview of the group? Since its establishment in 1987, Saudi Research and Marketing Group (SRMG) has been playing a pivotal role in the markets of publishing and journalism in the Arab world, through its flagship political, economic and lifestyle dailies, weeklies and monthlies like Alsharq Alawsat, Arab News and Aleqtisadiyah newspapers and widely circulated magazines like Sayidaty and Alrajol. Our businesses have been expanded locally in Saudi Arabia, regionally and internationally. Exploring new horizons of growth, SRMG paved the way for a new specialised commercial and licensing platform in 2006 with the new Saudi Specialised Publishing Company, SSPC, established to publish international licensed titles in Arabic and English editions for our region. Saudi Arabia has got the highest penetration of social media in the world. How does that affect traditional media companies? That is where the pressure is today on all the newspapers and magazines around the world. And, more importantly, that is where opportunities are looming at the same time. With such pressure and challenges exacerbating day after day, our advertising share of the market has not dropped. What has dropped is the value of the market itself. And how are your competitors faring with regards to the change in media habits and transforming their businesses? Everybody is trying their best, racing towards that digital ‘wonderland’. Like slate.com and huffingtonpost.com, the online market in Arabia has been surfing such Arabic websites imitating this international model, or that where some traditional editorsin-chief, managing editors or writers jump from the print wagon to the digital one. We hear a lot about the modernisation story of Saudi Arabia and diversification of the economy. What are the key driving forces behind these trends of modernisation in your view as a leader in the media? Is it something that young people are driving? Well one may say that a mixture of the wisdom of the elders together with the enthusiasm of the young generation is driving the society towards our flavour of modernisation. Many people have been mistakenly confused by the notion that to modernise is to necessarily ‘Westernise’. Surprisingly enough, the government is today the leading force behind such great initiatives to develop our societies to pave the way for the best international levels of development – economically, financially, culturally, educationally and socially. Also, the private sector, with the support of the government, has been developing a strong base of industrialisation outside the oil sector. One of the big steps is the opening of the Saudi Stock Exchange and inviting international investment. How much excitement have you detected here about the opening of the stock market amongst the business community? Opening the Saudi Stock Exchange for international investment is probably a positive step. More money will be coming into the country. There will be more people interested in coming and participating. As a result, Saudi Arabia is moving confidently to have one of the major stock markets in the world. 17 This is an independent publication by Upper Reach Innovative industry tests could reduce irrigation water usage by 90 per cent Food security and keeping water usage as low as possible are key concerns in the food industry and Saudi companies have innovated and invested in groundbreaking means of overcoming challenges in one of the world’s driest countries, developing a low-impact base for the cultivation of food B eing covered almost entirely in desert has been a mixed blessing for Saudi Arabia: the Gulf country’s economy and well-being are largely dependent on oil and scientists say deserts and arctic regions hold some of the largest hydrocarbon reserves on Earth. But oil alone cannot fuel a nation and being one of the driest countries on the planet has its drawbacks – particularly when it comes to developing a stable and sustainable food industry. Because of the constraints facing farmers and livestock breeders, Saudi Arabia imports 80 per cent of its food needs, with the main food imports being barley, sheep, rice, chicken and wheat. Agricultural and food imports cost the country around $12 billion (£7.8 billion) each year and limited agricultural production is expected to result in imports either remaining at the same level or increasing in future. Food companies have not let the challenges of growing or rearing in Saudi Arabia dissuade them from setting up shop in the kingdom. Enterprises such as Almarai, which prides itself on the quality dairy, poultry and bakery products it produces in Saudi Arabia and the broader Gulf region, have been successfully doing business in the Gulf region for generations. “When you are in a country or a region like Saudi Arabia, water is a key issue,” Almarai CEO Georges P. Schorderet says. “Obviously we work in a sector which needs some water, but we have been committed to sustainability from the early days.” Renowned Professor of Water Management Arjen Hoekstra states in his 2012 research paper for the University of Twente that “by far the largest contribution to the total water footprint of humanity is related to the production of animal products.” Rearing the meat people eat and producing the dairy products we use accounts for 27 per cent of our water footprint, compared to only 4 per cent which relates to home water use. This is not widely known however, as growing feed crops is “far removed from the consumer, which explains why consumers generally have little notion about the fact that animal products require a lot of land and water,” explains Prof. Hoekstra. Almarai, on the other hand, is more than aware of what its animals need in terms of space and nourishment. As a company that prides itself on the sustainability of its goods, it has been importing feed for its cows that produce Almarai’s high-quality dairy products since it was established in Riyadh in 1977. “In principle, there is absolutely no problem in finding this feed on the worldwide market,” says Mr Schorderet. “You can find corn, soy and cottonseed everywhere in the world in the quantity and the quality required.” Only alfalfa hay is difficult to source, which is why Almarai has entered into cooperative ventures in Argentina, Poland, Ukraine and the United States. The company is considering investing in even more alfalfa-growing projects in Eastern Europe, Turkey and Africa, the CEO reveals. “By doing that we reduce the reliance on Saudi Arabia’s water resources and that is our commitment to this country,” he says. The Almarai CEO adds that the company has also taken steps to cut down on waste at its production facilities. “We are trying to do the same with less, to reduce the consumption of water, electricity and diesel. We want to have a saving of 8 per cent in the current year, and when we have achieved that we want to move further. This is how we get more efficient and that is our commitment to the water issue.” Hydroponics growing An alternative way of saving water – which is currently being tested in Saudi Arabia – is hydroponics. Hydroponics is a process whereby plants are grown in mineral nutrient solutions without soil. Crops grown in hydroponic greenhouses use about 10 times less water than crops grown the traditional way, says Dr Patricia Rorabaugh of the University of Arizona’s Controlled Environment Agriculture Animal agriculture accounts for 27 per cent of the world’s water consumption, compared to only 4 per cent which relates to home water use “Obviously we work in a sector which needs some water, but we have been committed to sustainability from the early days” Georges P. Schorderet, CEO of Almarai Centre. Hoping to benefit from this, Saudi’s National Agricultural Marketing Company, which is also known as Thimar, recently struck a deal with a U.K. company to build hydroponic greenhouses. Thimar’s Managing Director Sari Almaayouf claims developing hydroponics will finally allow the country to grow crops organically. “There is no organic crop growth in Saudi, regardless of the labels that we see or what the Agriculture Ministry is proposing or saying,” says Mr Almaayouf. “Organics depends on several important things, which are air, water, soil and also use of chemicals, and there is nothing in Saudi that is ready to be organic,” he adds. “The water is not 100 per cent pure water. It is all salty, and this is one of the main reasons that you cannot have an organic product.” The Thimar managing director says the hydroponic greenhouses the company is building will use “100 per cent organic water” and “much less than what we should use in the normal scenario. For tomatoes, for example, we will use only 1 per cent of what the tomatoes would consume if you water the plant. So this is one of the reasons that we should get organic products very soon.” Mr Almaayouf also notes a strong foreign element in the Saudi farming and food sector, while the government has invested heavily in farming infrastructure outside of the country, where water access is not a problem. “A large-scale project is already started in Sudan but this will take a while. This will take three to four years minimum to receive the product,” he notes. Multi-level sustainability As in other sectors of the Saudi economy, one of the main problems facing the food and agriculture sector is finding capable and trained workers. Almarai treats this as another level of sustainability. “It is not just about the environment,” expresses Mr Schorderet. “It is also about developing local talent. We still employ quite a lot of expat workers. When I joined this company in 2004, it had about 4,000 people and now there are 35,000. So even if we have the same percentage of local staff, 20 per cent in 2004 was 800, while now it would be 7,000 people.” But the company has in fact increased the percentage of locals it takes on and it offers them vocational training. “It is not only offering a job, it is offering sustainable employment for the people,” continues the Almarai CEO. “We use what we call GPT – Gradual Professional Training. We take people from the universities, about 200 or 250 every year, and they go into an apprenticeship in the company. Over time they get responsibilities and we prepare them to take a leadership role.” The company also has a partnership with the Technical and Vocational Training Corporation in Al-Kharj to train dairy workers and food technicians. “We believe it is our duty as a leader in this region. I think it is much more important to focus on the quality of what you give to the young locals – quality employment, not just employment – because otherwise you have a lot of turnover, people come and go,” says Mr. Schorderet. According to the investment and advisory firm Aljazira Capital, the outlook for the kingdom’s food sector is expected to remain ‘positive’ in spite of the hurdles facing the Saudi food and agriculture sector. The Saudi government’s vision “is to secure the supply along with managing several challenges,” Aljazira states, while “diversification and product innovation are expected to continue to drive growth in the food sector.” 18 This is an independent publication by Upper Reach Pharma sales make up more than half of the GCC market and are growing Healthcare services, medical equipment and pharmaceuticals are increasingly in demand as population growth and lifestyle changes put pressure on supplies R ising demand for essential healthcare services, medical equipment and pharmaceuticals, as the kingdom’s population growth, lifestyle changes and demographic shifts put increasing pressure on its current infrastructure, mean opportunities for private sector participation are in a healthy state. Saudi Arabia’s population, currently an estimated 28.4 million people and the largest in the GCC, is experiencing annual growth of 2.7 per cent and shows no signs of slowing down. By 2025, forecasts suggest they will number 35.4 million and – to cite just one complication – not all will be living in the big cities or on the edge of the Red Sea or Persian Gulf, but scattered over nearly a million square miles of desert. This imposes additional strain on an overstretched public health system already being called on to absorb a demographic bulge created by a large generation of young people who are going to be marrying and starting up a family in the near future, and Saudi families have a tendency of being large in number. Then there is the impact of what public health officials refer to as lifestyle issues. Expressed in numbers, it means that at least 30 per cent of Saudis are classified as overweight, around 22 per cent are habitual smokers, and some 17 per cent suffer from diabetes. Cardiovascular and kidney disease are becoming increasingly common as the number of Saudi residents aged 45 and over grows steadily steeper on the charts and is expected to double by 2030. Treatments for such behaviour-based ailments, among others, are therefore in high demand. In 2014 the pharmaceuticals market in Saudi Arabia was estimated to be worth $7.3 billion (£4.75 billion), representing more than half of the whole GCC market. Pharmaceutical sales in the GCC were $5.6 billion in 2010 and are forecast to grow in the range of 6-8 per cent (compound annual growth rate, CAGR) over the following decade to be in the range of $9.9 billion to $11.6 billion by 2020. “In Saudi Arabia, the private sector contributed approximately $3.5 billion and comprises around 300 companies, with only about 12 to 15 having local industrial operations, covering just 25 per cent of market demand,” says Fahad bin Ibrahim Al Khalaf, CEO of Spimaco. “So there are still a lot of opportunities for the pharmaceutical industry in the Saudi market.” Spimaco was the country’s first and is its largest pharmaceutical and medical appliance manufacturing firm, having been in the business since 1986, when its innovative Al Qassim manufacturing plant began production of six highdemand items. These days its sales force has nearly 200 “The fundamental drivers for pharmaceuticals are strong in MENA (Middle East and North Africa) and the region holds significant opportunities for Spimaco in generics and licensing patented drugs” Fahad bin Ibrahim Al Khalaf, CEO of Spimaco products in their portfolio, a reputation for superior relations with regulatory bodies, and a customer base spanning the Middle East, North Africa and the Maghreb through strategic local partnerships. “The fundamental drivers for pharmaceuticals are strong in MENA (Middle East and North Africa) and the region holds significant opportunities for Spimaco in generics and licensing patented drugs,” comments Mr Al Khalaf. “The average forecasted growth is higher than in developed markets – this is due to growing populations, low yet fast growing expenditure on pharmaceuticals, and the sizeable occurrence of specific chronic diseases, e.g. obesity being three times higher than the global average and the kingdom’s place among top 10 countries worldwide in diabetes prevalence rates.” Other factors have already begun to affect pre-existing paradigms and made it clear that the ways in which healthcare is paid for, managed and delivered to clients are going to undergo some major changes and spur higher demand for pharmaceuticals. One will result from the gradual implementation of laws requiring mandatory health coverage for everyone living, working or visiting Saudi Arabia for any length of time, with no more than a few exceptions, such as for diplomatic staff and religious pilgrims. Mandatory private health insurance has been on the table since 2005, when it was first made applicable to the relative handful of people entering the country on tourist or business visas. Later, authorities gave some thought to making it applicable to all government employees, which proved technically unfeasible. At the present time, there is talk of taking it one sector at a time, starting with education in 2017. Obviously, insurers will have to provide this massive new pool of clients with a full range of facilities and treatment options. Another development affecting Saudi Arabia’s healthcare sector include the June 2015 opening up of the Saudi Stock Exchange to foreign investment, and billions of dollars in capital flows from abroad seeking to home in on the more than 165 companies on the Tadawul All Share Index. Spimaco is the only one in its sector with a Tadawul listing and Mr Al Khalaf says the new investment flow entering the market will be seen as a welcome development in his company’s boardroom. “Apart from the liquidity, foreign capital flows will help improve corporate governance, on matters such as disclosures. New liquidity would help us to aggressively expand into new markets. As a listed company with a long-established track record that counts for a good deal,” notes Mr Al Khalaf. Spimaco’s capitalisation of SAR1.2 billion (£208 million) makes it one of the largest of the 14 industrial investment firms listed on the exchange, second in fact only to the SaudiArabian Mining Company (Ma’aden), which stands at SAR11.68 billion, and ahead of the Abdullatif Industrial Investment Company at SAR812.5 million. “Financially, Spimaco is in a very strong position and the outlook for the industry is very positive,” states Mr Al Khalaf, adding that specialist European companies could partner in a lucrative, expanding pharmaceuticals market in the kingdom and expand technical know-how and expertise in the sector. Record budget boosts healthcare spending The 2015 budget increased the allocation for healthcare by 48 per cent, adding to the sector’s momentum T he regional leader in healthcare and biggest spender on the sector, Saudi Arabia aims to build on the momentum of recent major investments and significantly increase quality, capacity and private sector activity in the sector over the coming years, prompting analysts to project a compound annual growth rate (CAGR) of around 9 per cent between 2015 and 2020 in the kingdom’s healthcare sector. The government’s budget in 2014 earmarked SAR108 billion (£18.7 billion) for healthcare and social affairs, representing 12.6 per cent of the total, and a rise of 8 per cent on 2013. In the kingdom’s record 2015 SAR860 billion budget, healthcare and social affairs received the secondbiggest allocation, after education, and the largest boost to spending – health received SAR160 billion, representing 18.6 per cent of the total and an increase of 48 per cent. This came as further confirmation of the government’s dedication to healthcare. Over the past five years the Ministry of Health has opened 77 hospitals and medical centres with a capacity of 11,161 beds, and raised the total number of hospitals in the kingdom to 295. Plus, at least 34 medical centres specialising in the treatment of cardiac, kidney and tumour diseases were opened over the same period. In February, the ministry announced that work is under way to complete the construction of 88 centres holding 70 beds and focusing on a wide range of specialist treatments. The government’s plans also include the construction of 132 hospitals, five new medical cities providing a total of 6,200 beds in hospitals and clinics, and expanding the existing medical cities in Makkah and Riyadh. Currently, the Ministry of Health directly provides around 60 per cent of healthcare services in Saudi Arabia, with a further 20 per cent coming from entities that cater for state employees, such as soldiers or oil workers, and about 20 per cent by the private sector. Three decades of experience in the field has led Dr Abdul Aziz Al Hammadi of the Al Hammadi Development and Investment Co to affirm that the private sector is poised to play a key role in providing health-related services to the Saudi people offering them the best and most inclusive care, the most qualified personnel, stateof-the-art technology and efficient management. “There is huge potential,” he comments. In 1985, Al Hammadi opened its first facility, a 340-bed hospital in the Olaya district of Riyadh, and has put the final touches on new facilities at Al Suwaidi and Al Nozha on the outskirts of the capital. Dr Al Hammadi notes that at one point he and his associates on the Board of Directors were faced with a more localised demographic dilemma: “My father, who founded the business, had 10 kids, and my uncle, who was his partner, had eight, so altogether we are now 18 families. That is just not a viable way of running a company.” Accordingly, last year the family took the company public with an IPO in which total share capital was increased by 30 per cent, with 22.5 million new shares placed with institutional and retail investors. Since then the listing has performed consistently well on the Saudi Stock Exchange, or Tadawul. As for challenges ahead, Dr Al Hammadi cites the persistent difficulty in recruiting staff who possess the high-level skill set he has pledged to make available to his clients. “The cost of physicians and medical staff is very high. There is a shortage of nurses everywhere in the world,” he says. “A lot of companies, including Al Hammadi, are opening a healthcare private training centre.” Investing in human capital is thus an essential component of the strategy that Dr Al Hammadi is confident will pay off for healthcare providers who are prepared to meet the challenges and adds: “We believe in quality healthcare and we believe demand for it is going to grow massively over the next 10 to 20 years.” 02 This This isis an an independent independent publication publication by by Upper Upper Reach Reach 19 Three clear objectives for Halwani The fortunes of one of Saudi Arabia’s leading food companies have been turned around since Saleh Ahmed Hefni took over as CEO in 2007. In the past seven years, Halwani Brothers’ profits have grown from 20 million Riyals ($5.3 million) to nearly 100 million Riyals, while sales have increased to 1 billion Riyals ($267 million). Mr. Hefni aims to double revenues to 2 billion Riyals, one of three clear objectives he set when entering the company eight years ago. In this interview, he talks about these objectives, why he will not sacrifice quality to lower prices, re-branding the company, and the possibility of entering the growing health foods market. When you say establishing Halwani as an institution, what do you mean by that? Most family businesses have a decision making structure that is based upon what the owner wants. The board structure is a little more democratic and transparent. When you have a public company, you require particular decision-making structures and committees that approve investment decisions, senior appointments and such like. At the same time, it is very important to separate management from ownership in structuring public companies. All of this has been done in our organisation, and we are very proud to demonstrate this to all of our stakeholders and can confidently move forwards as a result. “Currently Saudi Arabia accounts for around 80% of local production and 20% for international export. The same balance goes for Egypt. We believe that the sky is the limit for how we can grow this international proportion of the Saudi production.” Eng. Saleh Ahmed Hefni, CEO of Halwani Brothers Since your arrival in 2007, you have restructured the company and transformed performance. Please tell us more about the company when you arrived and Halwani Brothers today? When I first arrived at the company we had three strategic objectives. First was to start building state-of-the-art industrial facilities and move out of the existing facility that had been in operation for 40 years. Our second objective was to take the company to an IPO (Initial Public Offering). The third objective was to take the company up to revenues of 2 billion Riyals ($533 million). This involved both organic growth as well as the acquisition of companies locally and regionally. Thus far we have completed two of the strategic objectives, the company was listed in 2008 following the IPO. Secondly, the industrial complex begun construction in 2009 – we are now in the process of moving locations and will start commissioning in the middle of this year. Thirdly, we have achieved our organic growth as projected, but have yet to acquire new companies. We have looked at a number of opportunities In Egypt, Turkey and Saudi, but as of yet nothing has materialized. The restructuring phase was very important for the company, the vehicle that we wanted to use to achieve our future goals and strategic objectives required a new setup on the board and a different setup in the management. What was the rationale behind taking Halwani Brothers to the stock market, and how has this influenced the company’s development subsequently? Our expansion mechanism was behind the decision to go public. Secondly, the major shareholders wanted to build an institution out of Halwani; it is no longer a family business. We are now fully fledged in corporate governance in terms of internal audit, transactions and board structure. This was really a second reason for us to ensure that the company was perceived in the local market as a company that can grow upon a solid and transparent foundation, as well as to attract capital for our expansion plans. You are in quite a unique position in that you have worked with the company before it was listed for an IPO, as well as after. How has this changed the company from your perspective? It has been very important, particularly as the Capital Market Authority has evolved towards requiring strict regulations and transparent structures. Board members now have real responsibility on the things that are said and done – it is no longer about coming along for a cup of coffee and a casual meeting. The whole team is far more focused. The position of the Board is far more prestigious, this presents a challenge in itself because finding directors willing to take on the responsibility that comes with being a board member can sometimes be difficult. Coming back to point one on the strategic plan: infrastructure. Could you elaborate further on how having world-class facilities has served to move the company in forward? In Egypt for example we doubled our meat production last year. In 9 months we used most of our extra capacity. Also in Halawa production, we have increased our production capacity by 50%. Also, in Egypt we are in the process of building a factory that produces chicken fillet and nuggets; this will become operational later this year. Considering your production balance, is most done in Egypt or in Saudi Arabia? Looking at revenue, in 2014 the balance was about 50/50 with 80% of profit coming in Egypt and 20% coming from Saudi Arabia. In Saudi, we are building nine factories right now. Basically, the equipment available on site will service our future requirements until 2020, but the facility will serve us for the next 30 years. Saudi Arabia is not considered a beacon of world-class standards in food production such as in the United States or Europe. How do you keep up with the highest international standards from your position in Jeddah? We have been able to penetrate the international market with certain niche products such as Maamoul (pastries with dates) that are allowed in these markets. We have been able to develop export markets by using the highest quality materials and implementing the best possible international standards such as those of the International Organization of Standardization and the Hazard Analysis and Critical Control Points. Halwani has developed a wide portfolio of international export markets as well as the business in the Kingdom. How important is Saudi Arabia for the overall business? Currently Saudi Arabia accounts for around 80% of local production and 20% for international export. The same balance goes for Egypt. We believe that the sky is the limit for growing this international proportion of the Saudi production. How do you perceive the Halwani Brothers brand and what direction do you want to take that in? We have been thinking about the brand carefully and working on re-branding the company for the past couple of months. Halwani has numerous sub-brands; we are going through a process of re-focusing our brands. Our main brand, that is, the green logo gives a seal of quality symbolic of Halwani. We have been positioned for the past 30 years as a trusted product; our prices are higher than our competitors but we use the highest quality materials and processes. Those customers that want quality are welcome, but we shall not be cutting on our prices or quality as a competitive strategy. Sales have increased by approximately 80 million Riyals ($21 million) year on year for the past five years. What’s driving this growth in terms of product lines and strategy? We have doubled sales over the course of the past 5 years. Seven years ago the company was making 20 million Riyals profit, now the company is making above 90 million Riyals profit. There was a lot of focus and work done in order to deliver that growth – the key thing was to focus on products with strong growth. On top of this, we have re-visited all of our input processes, our pricing structures, sales and distribution. All of this has accumulated to reach sales in excess of 1 billion Riyals for 2014. A key risk for the region concerns health. Rates of diabetes, obesity and such lifestyle related illnesses are a key issue. To what extent does helping counter this issue factor into your strategic plans? This issue is a core part of our strategic planning. Many of our products depend upon sweetness. Nevertheless, we are seriously discussing how we can diversify into healthy products that will be more attractive over the long-term. We are capable of producing such foods and it is a great intention of ours to do so. What are your thoughts on the opportunities presented by the opening of the Saudi Stock Exchange and the ability of Saudi companies to work at a strategic level with international investment partners? It is extremely important, especially for those companies that have not yet adopted strong corporate governance measures. This change will influence such companies to become more compliance focused in their operations. The Saudi Stock Market is huge, by welcoming foreign investors into the market it shall open up doors for family businesses to start operating in a more sustainable way. On top of this, the Saudi market is quite volatile, having international institutions will take some of this volatility away and replace the sentiment driven investment culture with a more fundamentals-based approach. How is Halwani Brothers gearing up to work with international investment partners? Any international investors will be looking for clear strategic goals in the companies they are considering partnering with. Any investor that comes into the market will look at several key points such as board structure, governance, cash flow and such key performance indicators. Management is also a very important point, as well as, obviously the product offering. This detailed investment approach will add great value for the market as a whole; I think everyone involved will do well from this. If I was an international investor I would certainly look into developing a relationship with Halwani. 20 This is an independent publication by Upper Reach Real estate is on the rise with urban rentals up 15 per cent Foreign capital and expertise in the property sector team up well with local real estate firms as a critical shortfall in the residential market and soaring demand keep prices and returns high I t is no secret that Saudi Arabia’s principal source of wealth lies under the ground. But comparatively few people outside the country realise the importance of the ground itself and what gets constructed on top of it in the dynamics of a vigorous economy. With oil prices in a slump, however, and a good deal of surplus liquidity looking for a home, investment flows are being channelled into Saudi real estate, as it is powered by something more reliable than oil, namely demand. Demand was what led essentially all the major players at the international real estate table to set up or double down on existing operations in the kingdom, including JLL Colliers, Sotheby’s, Century 21 and other well-known brokerage houses. The property developers with whom they work closely are local firms of impeccable standing and experience, but they would be the first to acknowledge that more foreign expertise as well as foreign capital would be welcome. Foreigners were not allowed to own property in Saudi Arabia until 15 years ago, when authorities became aware that an open market was more likely to come up with solutions to a situation that even that long ago was looming on the horizon. Now, as a foreigner, you will not be allowed to own real estate in Makkah or Medina, and you must have official legal status in the kingdom, either as a bona fide resident or registered corporate entity. But those are the only limitations of any consequence. As from June 2015, foreigners will be allowed to trade shares in the companies listed on the Riyadh stock exchange or Tadawul, where listed companies in the sector include Dar Al Arkan, Saudi Arabia’s largest property developer by market value, which has massive housing projects under way in the greater Riyadh area, as well as zones around Medina and Jeddah. Other closely tracked listings in this area are Emaar Economic City and Jabal Omar. All have focused their efforts on easing what is still a critical supply shortfall in the residential property market, though you would never know it from the accumulation of cranes and bulldozers visible on the outskirts of the big cities, or in mega-projects like the King Abdullah Economic City, a complex of developments and industrial zones covering 168 square kilometres of prime Red Sea coastline. The KAEC, as it is known, will offer both upscale and budget housing for 2 million residents as well as schools, clinics, sports and recreation facilities. The promoters like to boast that, when completed (set for 2020), the KAEC will be larger than Washington DC. The late King Abdullah is credited with realising that a major effort would be needed to provide affordable housing to a population that is both young (over half the Saudi people under age 30) and growing (by 2.7 per cent in 2013), and so allocated $67 billion through the Ministry of Housing for the construction of 600,000 residential units, including an extra 200,000 per year near to make up the shortfall caused by new house-hunters entering the market when they marry. The King himself, they say, examined and approved the plans. It was stipulated that when appropriate, many of the dwellings would be offered at the entry-level end of the price range so as to be available to young people when they are ready to start a family – the tradition is for Saudi men to have acquired their future home before their wedding day. In this respect, demographics is decisive, as these same young people do not seem to mind living in rented quarters, preferring to avoid long-term obligations for the sake of a home they will likely outgrow. Nor does “acquired” necessarily imply ownership. Only 4 per cent of Saudi families are burdened with a mortgage. New laws introduced late in 2014 freed up bank liquidity and made it easier on paper to get a mortgage, but capped the amount of the loan at 70 per cent of the sale price, creating a dampening effect that persists to this day. This year a special tax on undeveloped land was introduced to discourage speculators and free up land for development. The extremely high cost of land is another drag on new home construction and one of the most difficult of all to remedy. As a result, in a recent survey of the Riyadh property market, the return to investors on residential rentals outperformed sales in the first quarter of 2015, which were up by 5-7 per cent in the benchmark city of Riyadh (and as much as 10 per cent in the north of the country, where freehold property is even scarcer). And the income from desirable urban rentals shot up 15 per cent. Notably, a number of identifiable factors have been impacting in different ways on different segments of the real estate market. For example, retail property is on a roll, with so much loose liquidity ending up as discretionary income for a country of dedicated consumers. New shopping malls are going up everywhere, although not all of them are as enormous and family friendly as the Mall of Arabia, near Jeddah, that covers 260,000 square metres of service outlets, restaurant dining and shops offering most international signature brands in fashion, electronics and accessories. Rentals of prime location office space are steady but sluggish, in part on account of delivery delays affecting a number of showpiece skyscrapers, however this is seen merely as a temporary setback. A blitz of new hotel construction has added thousands of new units to the lodgings pool, the majority of which offer four and five-star accommodation. The country’s current ruler, King Salman bin Abdul Aziz, has ordered that more modest three-star and under facilities be built to accommodate pilgrims – many of which travel all the way from Asia – who would appreciate having budget accommodation available to them.