fleetwave - africa fleet management solutions
Transcription
fleetwave - africa fleet management solutions
THE WORLD’S MOST FLEXIBLE & COMPREHENSIVE FLEET MANAGEMENT INFORMATION SYSTEM FLEETWAVE What is FleetWave®? FleetWave® is a browser-based enterprise Fleet Management system. As such, it can deliver functionality that will solve a wide range of both fleet management and core business issues within your organisation. Operations Business-Centric •Cost control •Fuel & Maintenance •Workshop Management •User definability - add fields, alter layouts, add corporate branding with virtually unlimited flexibility •Personnel and productivity oversight •Integration to telematics, route optimisation and vehicle location •Empowers individuals through portals and mobile devices •Service desk management for field workers •Browser based - i.e. access from anywhere •Multi-site, multi-company, multi-country •Digital dashboards to highlight exceptions •Comprehensive asset management from acquisition to disposal •Integration to internal finance, HR and legacy systems •Integration to external lease, maintenance, accident management, fuel and commercial procurement cards •Powerful and easy to use sort, query and reporting FleetWave® SAVE TIME, SAVE MONEY, STAY LEGAL Driver & Risk Management •Expense management and authorisation •Route based mileage verification greatly reduces false mileage claims and mileage 'creep' •Taxable Benefits •Accident management •On-line licence checking •Claim and sub-rogation management •Vehicle assignment and allocations CHEVIN FLEET SOLUTIONS Purchase & Disposal •Budget •Capital Expense Management •Vehicle Selection •Planning •Ordering •Property management •Document management EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Chevin Fleet Solutions A Global Market Leading Company Established in 1990, Chevin Fleet Solutions is the leading global provider of dedicated fleet management software solutions, with offices in the UK, United States, Australia and Africa. Complete Customer Satisfaction All Chevin staff work closely together to achieve one goal: complete customer satisfaction. Customers are our priority and we aim to keep them satisfied. We have a good record of longstanding customers and that is why we have a customer care system in place to ensure that they remain so. Support We have a dedicated team to help you if problems arise or you have any questions – no matter how trivial they may seem. We are able to resolve over 85% of issues during the first call. We use a telephone help desk and the team use „jargon-free‟ language – not incomprehensible technological lingo!! The team is available during standard office hours and also use e-mail, Skype and MSN Messenger®. Training Our dedicated specialist training team are here to meet all your requirements – from inductions on how to use the systems, to refresher courses, to more experienced module training. We work with our clients to build customised packages to suit their needs and courses can be held either on site or at our offices. Updates We provide all support contract holders with free updates as our software is upgraded. Updates are fully automated, incorporating a "What's New" document and ensuring your software is always upto-date. Our dedicated test servers enable you to review the updates before applying them to your live site. Project Management As a FleetWave® customer you will be assigned a Project Manager who will oversee the whole installation process – from the initial order through to handover. They will also provide pre-installation support and guidance. Scoping Experienced Personnel System Build Migration and go-live Our experienced personnel are dedicated to creating a solution to meet all your individual needs. Quality At present we are working towards accreditation for the BS EN ISO 9001: 2002 Quality standards. We are committed to quality and frequently review our procedures to give a service that is second to none. CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Introduction Chevin Fleet Solutions launched FleetWave® in 2001 – the world‟s first browser-based fleet management software. It utilises the very latest technologies to provide comprehensive fleet management for all size fleet operations, using an Internet or Intranet platform. Understanding the Power of the Internet – Web-enabled vs. Web-based The internet offers tremendous advantages, like cross-platform capability and access for remote teams; you may have even experienced these advantages first hand. But be careful. Most products on the market are only web-enabled; they try hard to imitate clientserver functionality via tacked-on “web” components such as ActiveX and Java, or cross-platform environments such as Citrix. They are not the same. So here‟s a quick review of the differences: Web-based • Purpose built to run in a web environment • Offers full functionality within a browser - no client software required • Low cost of ownership - low initial licence fees and central application of updates • Centrally managed - Changes made immediately visible to all users • Very fast - Very 'thin' - Ideal for remote sites • Hugely scalable using latest technologies and distributed architecture, supporting 10s, 100s or 1000s of users Web-enabled • Use add-in components to enable legacy applications to part function within a browser • Typically requires a client installation of software per machine (ActiveX or Citrix) • Higher ownership costs - extra licence fees at implementation, greater maintenance and support costs • Client-server - Changes take place at both server and client • Functionality limited to those parts of the program that have been web enabled • Legacy applications and older technology limit scalability. Often licenced on a per-seat basis Data Management One of the major issues facing the implementation of a database system is consistency of input. One depot‟s Toyota “Landcruiser” is another‟s “Land Cruiser”. To manage this effectively and wherever practical, FleetWave® will use „pull-down list‟ fields to control input. To further simplify data entry, these are often connected in a series of re-populating fields. For example, when defining a vehicle record, as you select TOYOTA, the model list automatically filters to just that manufacturer. CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Main Modules FleetWave® is a bespoke system, in that it can be tailored to meet individual needs with virtually 100% of the system being customisable. The following pages summarise the standard FleetWave® modules. Each database screen is laid out in a tabbed format, allowing you to see the information you want quickly and easily. This tabbed layout also means that you can show a summary of the most relevant information from other modules in one place. Example: show all of the drivers a car has had since acquisition; a list of all the repairs and tyre work; the last/all the locations a trailer has been stored and much more, all chosen by you, to ensure 100% business fit. Vehicles This module holds vehicle and equipment details and costs. Every vehicle (car, van, truck, bus, fork lift etc) has its own record in the vehicle file and when reports are generated, vehicles can be included, excluded or grouped according to the data held in the master file. CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Drivers This section holds the driver master files and the key files within this module are: Drivers: the driver's name, address, telephone, licences and other personal details Vehicle Allocation: records who was driving which vehicle and when, including re-allocation to different cost-centres. This file is also used by fuel analysis interrogation, which indicates each time the driver has changed (particularly useful if you are investigating a single driver) Contributions: Used for P11d and P46 reporting (and can record private use and capital contributions paid by each driver) Driver Trips: holds both business and private mileage undertaken for each driver. CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Repairs and Workshop Repairs and maintenance expenditure is a major cost in running any fleet, therefore FleetWave® places great emphasis on recording and analysing the details of repair and maintenance activities. Data is entered in the form of a Job Card. This could be information taken from a workshop job card, a repair invoice or a fitter's time sheet. FleetWave® has an automatic warranty search smart tool, which searches for potential warranty claims. For example, if you fitted a gearbox to a vehicle in February, then again in November, FleetWave® would identify this. This tool recognises new parts fitted with a warranty, parts replaced under warranty (but not receiving their own warranty) and vehicles under warranty. Vehicle History Any job card or repair can be very quickly found, giving information on the date, odometer, and location etc. It can also provide a summary of the parts, work done and expenditure. CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Workshop Module For operations that have their own workshop, FleetWave® offers a complete Workshop Tools section, which includes: Automatic scheduling Defect reporting and monitoring Job card creation Fitter timesheets / efficiency monitoring Workshop loading planner And much more CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Accidents Accidents can be recorded and a number of analysis reports can be generated, for example, reports analysing accidents by driver or by day of the week. The accident module comprises: Accident File: this holds all of the key information about the accident - who was driving, what vehicle, date, time, location, police involvement etc. It also contains a comment section and space for recording damage details as well as garage quotations and photos. You can also relate the accident to a job card to fully detail all repair work. Third Parties: as there may be large numbers of third parties involved in an incident (including witnesses), FleetWave® allows you to record all these as there is unlimited space to do so. CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Stock control FleetWave® comes complete with a comprehensive stock control system to keep track of garage spares, stock issues, purchase orders etc. This module interfaces directly with the job-card screen to allow the automatic issuing of stock items. For example, issues, receipts, purchase orders and adjustments can be recorded and analysed, as well as a selection of useful reports including stock re-order and outstanding orders. Full facilities are included for audit trails and stock checks. Multi-depot stock query: CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Fuel This module is used for recording details of fuel drawn by fleet vehicles and subsequent analysis of this data. As well as the obvious issues and consumption reports, this module includes options for maintaining a list of fuel keys, a fuel price comparison graph and other related items. Before any analysis of fuel usage can be performed, the information on what fuel has been drawn by each vehicle needs to be loaded into FleetWave®. This can be done either manually or electronically. If it is done electronically, FleetWave® takes data supplied by a fuel card company or direct from your own fuel dispenser and merges the information into the FleetWave® file. FleetWave® can also be set to verify this data, remove the tax element and correct suspect odometers etc. CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Report Writer The Query Builder is a built-in report writer that non-technical users can easily use to write their own reports using drop down menus. They are easy to understand and reports are saved so you use the same query without having to put in different parameters every time you use it. Many of our graphs adopt a traffic light colour scheme to represent data: Green for above target Yellow for on-target Red for below target By remaining consistent in this approach, rogue vehicles can be quickly and easily identified. Crystal Reports can also be used that enable you to create a wider selection of report types, including analysis drill-down and comparison. CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Pool Hire This module allows individuals to book pool vehicles in advance and the planner quickly highlights when vehicles are booked and to whom, to avoid diary clashes. (See example below) Diary Planner The diary planner quickly reminds users of important upcoming dates, for example, MOT, insurance and servicing. These reminders can be sent to the vehicle driver via mail, text or email like driver licence inspections. The dashboard also instantly highlights a „job‟ if they are overdue, due or due soon. CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Driver Portal The Driver Portal holds a series of forms or tools to enable users, mainly drivers, to submit data and use controlled areas of FleetWave®, reducing the data entry burden on the fleet team Expenses, fuel and mileage claim This is an online form for submitting driver‟s expenses, fuel and mileage. This can be setup so that each individual trip can be recorded, which, when combined with our online routing-based mileage verification service, is a proven money saver. For example, one client saved £15,000 in one month through more accurate mileage reporting PDA Functionality Drivers can carry out their Daily Driver Inspection check using a PDA, with real-time visibility for the Fleet Manager showing which vehicles have, or more importantly, have not, been inspected. Where defects are found, these are immediately fed back to the transport manager for rectification and a DO NOT DRIVE message can be given to the driver. The message will then persist until the defect has been reviewed by a responsible person. This combination of real-time data capture and feedback also ensures that an organisation‟s risk profile is greatly reduced. Drivers can use this approach to capture and maintain mileage records, expense claims and other relevant information. CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Document Management System The Document Management System (DMS) facility now ensures the finger-tip availability to the user of all necessary documentation. Any number of attachments can be added to a record, typically scans of documents such as Driver's Licences, Registration Documents, Supplier Invoices and Workshop Job Sheets. The DMS includes an advanced search tool and librarian functions, allowing for an easily identifiable audit trail of documentation. The DMS enables the user to easily locate, view and print documents, as well as to request the master physical copy of the document and to subsequently track its location, helping to eradicate the time-honoured problem of lost paperwork. The DMS function also helps to increase levels of efficiency by ensuring that all necessary documentation is readily available, identifiable and easily traceable. With an increasing focus on an “environmentally-friendly” society, the DMS will further assist the user in the reduction of paper levels by helping to minimise the production of hard copies. CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Vehicle sales If the fleet department wants to sell off its fleet, then this online auction module allows employees to submit bids for the vehicles internally. Vehicle information, history and photographs can be included (see the screen shot below). External access can also be given to outside sources like dealers or traders, so that they can bid as well. Accident claim There is an online accident claim form with the ability to add pictures etc, which can be submitted, fed into FleetWave® and sent electronically to insurance and accident management companies. Vehicle builder The fleet manager can build in parameters for certain vehicles allowed for each job grade. Vehicle information can also be imported from other sources including CAP or Glass’s Guide. This module can also assist when purchasing new vehicles. For example, a driver can „build‟ their new company vehicle (make, model, specification), submit it to their manager for approval and then be forwarded to the fleet department for ordering. The order process can then be tracked to find out at what stage the new vehicle is currently at (e.g. being built or ready for collection). CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Navigation The most common files can be directly accessed using the menu at the top of the page or with the large „picture‟ buttons on the home page. With FleetWave‟s flexible design, you decide which options are to be included on these two menus. All other options are available from a drop-down options menu, or via the right-click menu. Shortcuts to favourite options Video buttons Fleet Status tool – shows instantly, actions that are either: overdue, due or due soon, in a user-friendly traffic light configuration. CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Navigation in ‘Browse’ view Simple „filters‟ can be applied to the file using the selection fields at the top of the page. This is very useful when you wish to view only a small set of data. Data tables can be sorted (ascending or descending) using any column by simply clicking on the column header. If the operator has sufficient password rights, options appear for the screen design and column selection tools. A simple click on an entry in column one will bring up that record for editing. CHEVIN FLEET SOLUTIONS The „video buttons‟ at the top of the page let you move around the file. Any records for deletion are simply ticked before clicking the X button on the toolbar. EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Complete Flexibility FleetWave® is incredibly flexible – screen layouts and reports can be configured to your needs: Screen design tool lets you control what appears on each form security rules applied to hide sensitive data; menus and shortcuts placed where you want them; role specific digital dashboards setup for each user or user group; regional or depot access, so users see only the vehicles they need to, not the whole fleet …and much, much, more. Very Importantly - almost every aspect of the system can be customised without the need for costly reprogramming. User Definable Screens All screens and files are flexible and completely user definable, so that you can design the display screens to your liking. This is an example of our screen design tool; with it you can adapt the overall layout, with complete flexibility. For example, if you are running a fleet of cars you may wish to record only basic details using only a single screen, whilst a commercial fleet may require a more detailed vehicle record. The design tool supports „drag and drop‟, making layout adjustments easy. A wide variety of features can be introduced: creating buttons to link sections, text, fields, selection lists and free text areas creating buttons to launch reports adding picture and images – driver photographs, copies of licences, accident damage etc linking to external documents – manufacturers technical documents, web-based sites etc Prior to installation we send you a sample of the standard layouts; these can be modified by yourselves and used to create your own installation disks. In this way FleetWave® can be delivered ‘ready to run’. Remember you can still re-design the screen further, either during the installation or at any subsequent point. CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Interfaces FleetWave® interfaces with a wide variety of third-party data sources, including: Financial and ERP systems such as SAP, JD Edwards, etc Telematics systems, GPS tracking, Black-box solutions Fuel management systems Fuel card providers Toll road and congestion scheme operators Maintenance service providers (including Tyres, Windscreens, etc) Licence verification Vehicle Licence Bureau Statutory databases (motor insurance database, etc) Data migration from existing system Generate substitute documents for P11d, P46, etc Working Time Directive EU Motor Insurance Database 4th Directive „O‟ licence management FleetWave® can be used with wireless and LAN technology to provide mobile, field-based solutions. Password control can be utilised to limit access to different users and therefore ensure full compliance with the Data Protection Act. CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Multi-Site/National Operations FleetWave® has been developed specifically to meet the needs of large fleet operators. It is ideally suited to multi-depot, multi-workshop and multi-national operations. User Control Each user that accesses FleetWave® is given a unique user name and password. With this, the system administrator can centrally control which modules and what data is visible to that individual. The individual is also able to maintain certain aspects of their profile, including default language. Multi-lingual FleetWave® is a multi-lingual product and each user can select their native language. This is of particular benefit to global operators where a single language policy would simply not be practical. The translation tool within FleetWave® can also be used to customise terminology. For example, if your organisation refers to vehicles by an “Asset Number” or “Fleet ID”, then that is the term that you would see on screen in place of the default “Vehicle” label. Multi-Currency FleetWave® supports input in any currency, and holds all transactions in both a local currency and a system currency (determined by the system administrator). In this way corporate reports can be generated centrally in a single currency, whilst local reporting continues unchanged. A date-specific exchange table ensures that costs are converted at the appropriate rate. Networking FleetWave®‟s minimal communications overhead also makes it suitable for organisations that do not currently have individual sites networked together. We can provide a full package of software, hardware and network connectivity at a very reasonable cost. We also offer our Internet Hosting option, where a cheap, unmetered Internet connection at each site is all that is required - no expensive leased lines, network hardware or infrastructure. CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE Corporate Branding One of the significant benefits of being a true web-based application is that we have the ability to apply corporate branding to the system. This has two important benefits. Firstly, if the system is accessed via the clients Intranet, it ensures a consistent „look and feel‟. This has been found to make operators feel more comfortable with using the system. Secondly, if your fleet operation is in any way “customer facing”, then they will view the software as having been developed specifically for you – building value into what you are offering your own clients. CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM FLEETWAVE How FleetWave® Helped A small sample of companies that have benefitted from FleetWave‟s powerful capabilities includes: PaperCo saved 75% of Fleet Manager‟s time from „number crunching‟ Coca Cola Korea Bottling Company’s system acceptance and replaced Excel to increase visibility and accountability Exel provided customers statistical visibility for their West Midlands Ambulance Service provided up-to-date information and improved efficiency Saint Gobain made system accessible to drivers so they directly inputted data themselves Antalis’ changing needs grow and change with the software and have additional bespoke extras carried out to improve their functionality Fiege Merlin to process invoices from external suppliers (lease companies, fuel cards, repairers, tyres etc), verify the amounts and export the data through to SAP for payment, reducing the amount of duplication throughout the company First Engineering to control the vehicle procurement and approval processes using a combination of the replacement forecast and driver/grade selectors Fujitsu (Telecom) view the system in both French and English and have a single global view of its fleet costs with timely and accurate management information Kone to achieve further cost savings and have a consolidated view of their worldwide fleet operation of 12,000 vehicles Several NGOs pull together controlling factors such as costs, timings and performance levels – and then set and monitored target levels OSCE Mission in Kosovo to accurately monitor vehicles – their whereabouts, routine maintenance, breakdown, repairs and location along with their extensive toolkits including spares, safety and cold weather protection Unipart imported data for 3,000 vehicles from a spreadsheet at the click of a button GM provided media fleet management and suppliers the tools needed to remotely reserve, assign and track GM‟s nationally distributed media fleet. UAP improved asset utilisation, vehicle performance and lifecycle cost visibility Amtrak improved efficiency by scheduling and managing internal and external fleet repairs and preventive maintenance nationwide Client Requirements The only software that is required is Internet Explorer 5.5 and above. Hosting solutions are available where all the hardware, IT technical support, updates, software licences and daily backups are taken care of by Chevin, saving customers time and money. CHEVIN FLEET SOLUTIONS EAST MILL, BELPER, DERBYSHIRE, DE56 2UA, UK TEL: +44 (0) 1773 821992 FAX: +44 (0) 1773 829910 ENQUIRY@CHEVINFLEET.COM WWW.CHEVINFLEET.COM