the 2016 Be-A-Star Program

Welcome to the 2016 Be-A-Star Program: L​
eading the Field
As the global leader in foodservice management and support services, Compass Group is in a
unique position to shape our industry. Our star associates are the key to our success. The job
you and your team do every day allows us to set a higher standard of excellence and makes us
an altogether great place to work. Remaining the industry leader calls for us to continually
grow as individuals and as a company, so this year, our Be-A-Star Program is called ​
Leading the
Field: Greatness Grows Here​
.
The Be-A-Star Program gives you goals that will help you be successful, while offering you the
opportunity to be recognized for being the best. Star Achievements are tasks aligned with your
sector’s MAP objectives and other goals. The program consists of 3 Star periods, aligned with
the first three quarters of the fiscal calendar. In the fourth quarter, results are tallied, and
national winners are determined. Challenge yourself and your team to exceed expectations,
and you may be among the winners!
You can access your program instructions, find support, upload submissions and claim Stars
right here on the Be-A-Star website – b
​eastar.compass-usa.com​
. We’ve done our best to make
it simple and to give you links to everything you’ll need.
Challenge yourselves to stay focused and inspired as you and your team accomplish each Star.
Be a STAR! Where greatness is always in reach! Take the lead in everything you do!
How to get started:
● Read the Introduction and Stars 1, 2 and 3. Prepare a plan for completing all the
requirements on time.
● Introduce the Program to your team:
1. Read your CEO’s Message aloud.
2. Play the Program Kick-Off Video.
3. Share the support document “Mapping Our Way Forward” with your team - an
overview of Compass Group’s Management & Performance Framework.
4. Order Be-A-Star merchandise to build enthusiasm, or to keep on hand for
individual recognition at a team meeting or event. Visit the MyCompassCatalog
website at ​
www.mycompasscatalog.com​
.
5. Print and hang each Star Poster to track the progress of each Star period.
Resource Links
● CEO’s Message
● Program Kick-Off Video
● Mapping Our Way Forward
● Program Support
Dear Eurest Associates,
Welcome to the 2016 Be-A-Star Program – “Leading the Field: Greatness Grows Here.”
People who foster a growth mindset consistently thrive on challenges and seek out new
opportunities. They believe their abilities and intellectual capacity will flourish over time by
embracing aggressive goals and working hard to achieve them. A growth mindset is not being
locked into thinking you are defined by the hand you are dealt, but is one you can cultivate and
change at any point in life. This is what the 2016 Be-A-Star program is all about.
This year’s Be-A-Star program, “Leading the Field: Greatness Grows Here,” will be mastered by
associates who nurture their growth mindsets; associates who take the lead in everything they
do to set the standard for hard work, proactive thinking and pure dedication. We will identify
this year’s winners by the pride they exhibit and their determination to always reach for
greatness.
Aligned with our MAP objectives and Eurest-specific strategic goals, the Stars in this program
primarily focus on personal development of our great associates, business growth through
customer participation, and standardization of production processes through Webtrition. Here
is a quick glance at each Star:
Star 1:
•Successfully launch of the Be-A-Star program with your team
•Leading the Field in Safety
•Your Path to a Great Career
Star 2:
•Compass in the Community
•Webtrition
•Associate Development
Star 3:
•Diversity & Inclusion
•Participation Builders
Star 4:
•Budget compliance (PBO) through P9
Remaining the industry leader calls for us to continually grow as individuals and as a company,
and Eurest cultivates a landscape where growth is everywhere. But it’s up to you to seize the
opportunity. Will greatness grow with you? This is your time!
Best Regards,
Tony McDonald
Due Date: January 15, 2016
This year's Be-A-Star program, Leading the Field: Greatness Grows Here, is the perfect platform
to achieve our business goals and recognize our Star Associates. In keeping with the times,
what better way to share all of the GREAT things we are doing is to use social marketing.
Remember to follow us on Instagram @compassBAS, and share using the hashtag,
#compassbas.
You have three achievements for Star 1 and one Optional Achievement.
You must complete Achievement 1, 2 & 3 to receive credit for Star 1.
Achievement 1 – Program Rollout
Achievement 2 – Leading the Field in Safety
Achievement 3 - Your Path to a Great Career
Optional Achievement 4 – Recognizing a HERO
Click on each achievement to see a full description and instructions.
Star Achievement Links:
Star 1 Achievement 1 – Program Rollout
Star 1 Achievement 2 – Leading the Field in Safety
Star 1 Achievement 3 – Your Path to a Great Career
Star 1 Achievement 4 – Optional Recognizing a HERO
MAP 1, People MAP
Program Rollout
Everything you need to roll the program out is here. We've made things simple so you can
navigate the program with ease and create excitement so all associates become involved.
How to get started:
* Read the Introduction and Stars 1, 2 and 3 to familarize yourself with the 2016 Be-A-Star
program, Leading the Field - Greatness Grows Here
* Introduce the program to your team:
1. Print and read Tony McDonald's CEO Message to your team.
2. Play the Team Rollout Video.
3. Order Be-A-Star merchandise to build enthusiasm, or to keep on hand for individual
recognition at a team meeting or event.
4. Print and hang each Star poster to track the progress of each Star period.
5. Complete the Program Rollout Achievement Form; don't forget to include group pictures,
and a description of how you introduced "Leading the Field - Greatness Grows Here" to your
associates.
6. Share your experience on Instagram #compassBAS
How to get credit:
Upload the Program Rollout Submission Form and any photos to the Star Claims page of the
Be-A-Star website.
Star Resource Links:
Star 1 Achievement 1 Form - Program Rollout Submission
Link to Welcome Message
Link to Team Rollout Video
Mapping Our Way Forward
The Compass Catalog http://co-store.com/mycompasscatalog
Instagram User Guide
https://mycompassdocuments.compass-usa.com/Documents/_instagram_user%20guide.pdf#s
earch=Instagram
MAP 1, MAP 4, MAP 5, People MAP
Leading the Field in Safety
We take a safety first attitude, and your role and active participation is vital to creating a safe
environment for our team and our customers. To build a culture of safety you must set and
enforce safe behaviors and activites.
How to get started:
1. Standardize the safety orientation for all new associates using the training materials on
MyCompass and CHAT. Be sure to document the training.
2. In MyLMS Port of Call 9: Workplace Safety Training, conduct at least one of the unit
trainings.
3. Create or update a safety bulletin board for reference with all associates; Be sure to include
all required postings, and take a photo of your board.
4. Implement the "Why I Stay Safe" poster in your unit; get your associates involved.
5. Complete the Leading the Field in Safety Achievement Form; don't forget to include pictures.
6. Share your experience on Instagram #compassBAS
How to get credit:
Upload the Achievement 2 Submission Form and any photos to the Star Claims page of the
Be-A-Star website.
Award: One $50 gift card per region will be awarded to one associate with the "best" Safety
Bulletin Board.
Judging criteria: All required documents; organized; professional
Number of awards: One per region
Award date: January 25, 2016
Star Resource Links:
Star 1 Achievement 2 Form - Leading the Field in Safety
Compass Safety Page
https://mycompass.compass-usa.com/safety/Pages/Compass-Safety.aspx
101 Safety Moments
https://mycompass.compass-usa.com/learning/PublishingImages/Forms/Thumbnails.aspx?Roo
tFolder=%2flearning%2fPublishingImages%2f101%20Safety%20Moments&FolderCTID=0x01200
03D6FD51EF76A0E4ABD474E0124470974
Document Center - Safety Bulletin Board
https://mycompassdocuments.compass-usa.com/Documents/Creating%20and%20Maintaining
%20A%20Safety%20Bulletin%20Board.pdf#search=safety%20bulletin%20board
People MAP - ATTRACT, RETAIN, DEVELOP, ENGAGE, PERFORM
Your Path to a Great Career
To be successful in achieving performance goals, or personal development, we all need to focus
on development throughout the year. To help guide managers and associates through the
process and achieve the best results possible, the Annual Development Cycle has been
developed by Talent Management.
Specific action steps, training tools, and deadlines are outlined for each quarterly focus from
both a manager and associate perspective. This allows associates and manager to complete
their individual development activities while maintaining an aligned focus throughout the year.
How to get started:
1. Complete all associate and direct report appraisals
2. Create a Personal Development Plan (PDP) for yourself and encourage your associates to do
the same.
3. Schedule a mid-year check in with your associates to see if their development needs are on
track.
4. Complete the Great Careers Achievement Form; don't forget to include pictures.
5. Share your experience on Instagram #compassBAS
How to get credit:
Upload the Achievement 3 Submission Form to the Star Claims page of the Be-A-Star website.
Star Resource Links:
Star 1 Achievement 3 Form - Your Path ot a Great Career
Talent Management Page https://mycompass.compass-usa.com/talent
Career Week Page https://mycompass.compass-usa.com/talent/Pages/Career-Week.aspx
Achievement 4 – Optional Recognizing a HERO
Our PEOPLE MAP
This optional achievement is a wonderful way to recognize your associates who are the key to a
successful business.
Although Compass Group’s HERO, Aim Higher program is intended as an everyday form of
recognition for all Compass associates, Eurest has developed a higher caliber, company-level
recognition program, “Recognizing a HERO”. By submitting an associate nomination using the
Eurest Recognizing a HERO Form, you are giving the associate the chance to receive a
Eurest-branded HERO lapel pin and certificate of recognition in a hard-cover binder, being
published in an internal communication, and even a chance to be one of 8 winners per Division
to receive a $50 gift card! Please note that this program is geared toward recognizing
individuals and not entire teams.
In addition to empowering the associate, this program is also designed to motivate others by
showcasing the associate’s accomplishments through “telling the story” during service trainings
and internal publications.
How to Get Credit:
1. Write a detailed paragraph about why the associate should be recognized. Be sure to include
performance feedback; call out specific behaviors that showcase the associate’s attributes.
2. Collect photos, stories, comment cards, or letters from customers and peers that
demonstrate how the associate went ‘above and beyond the call of duty.’
3. Complete the ‘Recognizing a HERO’ form and EMAIL the form and any supporting items
directly to Alison Lambert at Alison.Lambert@compass-usa.com.
HERO Awards:
1. Each submission meeting the criteria will receive a HERO pin and hard-cover binder
containing a certificate of recognition for display. HEROes are encouraged to wear their Eurest
HERO pin as a status symbol and reminder of their commitment to service excellence. There is
no limit to the amount of pins an associate can receive. Additionally, HEROes may be
recognized within Eurest's internal publications.
2. At the end of the Be-A-star program, 8 winners per division will be selected and awarded a
$50 gift card each, in addition to their pin and certificate previously received. These winners
will be selected at the end of the Be-A-star Program from all of the HERO submissions received
throughout the year.
Judging Criteria:
Submissions will be judged on the action of the associate, as well as the submission. Be sure to
include all details explaining why the associate deserves to be recognized. The more detail the
better!
Star Resource Links:
Star 1 Achievement 4 Form – Optional Recognizing a HERO
Due Date: April 8, 2016
The primary focus for Star 2 is on personal development of our great associates, reaching out in
our communities and the standardization of the productions process through Webtrition.
You have three achievements for Star 2 and one Optional Achievement.
You must complete Achievement 1, 2 & 3 to receive credit for Star 2.
Achievement 1 – Compass In the Community
Achievement 2 – Webtrition
Achievement 3 – Associate Development
Optional Achievement 4 – Recognizing a HERO
Click on each achievement to see a full description and instructions.
Star Achievement Links:
Star 2 Achievement 1 – Compass in the Community
Star 2 Achievement 2 - Webtrition
Star 2 Achievement 3 - Associate Development
Star 2 Achievement 4 – Optional Recognizing a HERO
Compass in the Community
Compass Group recognizes its responsibility to make a
positive contribution and impact in our communities
through outreach initiatives. This can easily be achieved
by leading, participating, or supporting a community outreach project that also contributes to
meeting MAP 1, 2 or 3 goals and objectives:
● Partner with your client(s) and customers to lead an outreach project.
● Assist with programs your client and customers are already hosting via in-kind, financial,
or volunteer support.
● Collaborate with area Compass Group accounts in facilitating a community action event.
● Individually lead activities to meet a societal need.
● Recognize and aid with associate-initiated community outreach.
*If you need help getting started, refer to the Compass in the Community “Ideas and
Suggestions” resource document.
How to get credit:
● Complete and save the Compass in the Community Form and upload it to the
Star Claims page of the Be-A-Star website at ​
beastar.compass-usa.com ​
by the
Star 2 due date.
The Purpose of Completing a Compass in the Community Star Achievement is…
It demonstrates Compass Group’s value of Responsibility in making positive contributions to
the health and well-being of associates, customers, and the communities in which we work and
live. These activities can potentially strengthen associate, client, and customer relationships
which in turn will result in higher retention levels with all groups. Other positive outcomes
include unit organic business growth, opportunities for additional sales with other Compass
Group companies, and access to greater supply savings.
Note:​
Consider participating in the optional ​
Compass in the Community North America
Awards​
.
Refer to the “Awards” section and click on the optional ‘Compass in the Community Awards’
link to review the additional guidelines.
CITC Resource Links:
● CITC Star Achievement Form
● CITC Ideas and Suggestions PDF
MAP 1, MAP 2, MAP 3
Webtrition
Webtrition is Compass' menu management tool that maintains standards and controls food
costs by using a best in class recipe database developed by our culinary leaders. We are also
able to highlight better-for-you menu items, utilize production records, create great menus and
signage all from the Webtrition website.
How to get started:
1. At least one manager per unit must be trained to use the Webtrition website; all managers
are encouraged to have the training.
2. Utilize the recipes and production records available in Webtrition
3. Create your weekly menus using Webtrition
4. Choosing your favorite Webtrition recipe from the database and describe how you marketed
that recipe in your café; include sales information and photos.
5. Complete the Webtrition Achievement Form; don't forget to include photos.
6. Share your experience on Instagram #compassBAS.
How to get credit:
Upload the Webtrition Submission Form and any photos to the Star Claims page of the
Be-A-Star website.
Award: One $50 gift card per region will be awarded to the associate showcasing the
Webtrition recipe.
Judging criteria: creativity; display; increase in sales and participation
Number of awards: One per region
Award date: April 25, 2016
Star Resource Links:
Star 2 Achievement 2 Form - Webtrition
Webtrition page on MyCompass
https://mycompass.compass-usa.com/be/business-excellence/resources/300/3001
People MAP - RETAIN, DEVELOP & ENGAGE
Associate Development
Personal development and achieving performance goals in the workplace involves a great
amount of teamwork between asscociates and managers. The Annual Development Cycle
keeps associates and managers on track to achieve goals and development plans by identifying
a common "quarterly focus".
How to get started:
1. Each manager at your unit should create a Talent Profile
2. Participate in Career Week
3. Talk with your team member’s about their aspirations and if applicable tell an associate’s
story about how Compass has helped them achieve their development goals.
4. Encourage your associates to participate in the trainings offered by Compass
5. As a manager, have you completed all mandatory on-line trainings? (Preventing Workplace
Harassment, Wage & Hour, Appreciating Differences, Leave of Absence)
6. Complete the Associate Development Form; don't forget to include photos.
7. Share your experience on Instagram #compassBAS.
How to get credit:
Upload the Associate Development Achievement form and any photos to the Star Claims page
of the Be-A-Star website.
Award: One $50 gift card per region will be awarded to the team member with the best story.
Judging criteria: Associate engagement, training attendance, performance
Number of awards: One per region
Award date: April 25, 2016
Star Resource Links:
Star 2 Achievement 3 Form - Associate Development
Talent Management Page https://mycompass.compass-usa.com/talent
Achievement 4 – Optional Recognizing a HERO
Our PEOPLE MAP
This optional achievement is a wonderful way to recognize your associates who are the key to a
successful business.
Although Compass Group’s HERO, Aim Higher program is intended as an everyday form of
recognition for all Compass associates, Eurest has developed a higher caliber, company-level
recognition program, “Recognizing a HERO”. By submitting an associate nomination using the
Eurest Recognizing a HERO Form, you are giving the associate the chance to receive a
Eurest-branded HERO lapel pin and certificate of recognition in a hard-cover binder, being
published in an internal communication, and even a chance to be one of 8 winners per Division
to receive a $50 gift card! Please note that this program is geared toward recognizing
individuals and not entire teams.
In addition to empowering the associate, this program is also designed to motivate others by
showcasing the associate’s accomplishments through “telling the story” during service trainings
and internal publications.
How to Get Credit:
1. Write a detailed paragraph about why the associate should be recognized. Be sure to include
performance feedback; call out specific behaviors that showcase the associate’s attributes.
2. Collect photos, stories, comment cards, or letters from customers and peers that
demonstrate how the associate went ‘above and beyond the call of duty.’
3. Complete the ‘Recognizing a HERO’ form and EMAIL the form and any supporting items
directly to Alison Lambert at Alison.Lambert@compass-usa.com.
HERO Awards:
1. Each submission meeting the criteria will receive a HERO pin and hard-cover binder
containing a certificate of recognition for display. HEROes are encouraged to wear their Eurest
HERO pin as a status symbol and reminder of their commitment to service excellence. There is
no limit to the amount of pins an associate can receive. Additionally, HEROes may be
recognized within Eurest's internal publications.
2. At the end of the Be-A-star program, 8 winners per division will be selected and awarded a
$50 gift card each, in addition to their pin and certificate previously received. These winners
will be selected at the end of the Be-A-star Program from all of the HERO submissions received
throughout the year.
Judging Criteria:
Submissions will be judged on the action of the associate, as well as the submission. Be sure to
include all details explaining why the associate deserves to be recognized. The more detail the
better!
Star Resource Links:
Star 2 Achievement 4 Form – Optional Recognizing a HERO
Due Date: June 17, 2016
You have two achievements for Star 3 and one Optional Achievement –
You must complete Achievement 1 & 2 to receive credit for Star 3.
Achievement 1 – Diversity & Inclusion.
Achievement 2 – Participation Builders
Optional Achievement:
Optional Achievement 3 – Recognizing a HERO: Eurest's "Recognizing a HERO" program
acknowledges and awards associates who go above and beyond their commitment to
excellence.
Achievement 4 - Associate and Unit Awards and Nominations:
Leading the Field - Awarding Greatness: Now it’s time to spotlight our GREAT associates. Go to
the Be-A-Star Program Awards page to find the forms to nominate your star associates for
eligible awards.
Click on each achievement to see a full description and instructions.
Star Achievement Links:
Star 3 Achievement 1 – Diversity and Inclusion
Star 3 Achievement 2 - Participation Builders
Star 3 Achievement 3 – Optional Recognizing a HERO
Star 3 Achievement 4 - Associate and Unit Awards and Nominations
Diversity & Inclusion
Diversity & Inclusion is important to us because of you, our great
people. All together we w
​in.​
The unique backgrounds, talents, skills
and abilities our associates bring to our clients and customers make us
the leader in foodservice and support services management. That’s
why we want to hear from you, our valued associates, about how you embody diversity &
inclusion within your unit or team.
How to Get Credit:
Simply complete the Diversity & Inclusion form and upload it to the Star Claims page on the
Be-A-Star website by the Star 3 due date.
Activity:
Diversity & Inclusion Training Programs
Complete the checklist on the form listing the types of diversity & inclusion training programs
your associates have attended, and complete the short description.
Star Resource Links:
● Star 3 Form – Diversity & Inclusion
● Diversity page on AltogetherGreat.com
● Diversity page on My Compass
● Diversity & Inclusion Training page on My Compass
MAP 2, MAP 4
Participation Builders
Participation Builders are designed to encourage participation from non-users and increase
check average. Some of our participation builder promotions have been created by teams in
the field that have brought countless success stories with them. Whether you are exploring a
different day part or getting your associates engaged, there are many ways to create
excitement, increase your participation and drive sales.
How to get started:
1. Explore the Participation Builders page on MyCompass.
2. Choose one or more of the ideas; Chef's Table, Pop-up Station, Afternoon Break, Ice Cream
Social
3. Get your associates involved, take photos of your station and watch your sales grow
4. Complete the Participation Builders Achievement Form, don't forget to include photos.
5. Share your experience on Instagram #compassBAS
How to get credit: Complete the Participation Builders Submission form and upload to the
Be-A-Star website.
Award: One $100 gift card per region will be awarded to one manager with the "best"
participation increase strategy.
Judging criteria: Description of activity chosen; participation and sales stats, customer
comments, etc.
Number of awards: One per region
Award date: June 30, 2016
Star Resource Links:
Star 3 Achievement 2 Form - Participation Builders
Participation Builders Page
https://mycompass.compass-usa.com/eurest/Pages/Participation-Builders.aspx
Achievement 3 – Optional Recognizing a HERO
Our PEOPLE MAP
This optional achievement is a wonderful way to recognize your associates who are the key to a
successful business.
Although Compass Group’s HERO, Aim Higher program is intended as an everyday form of
recognition for all Compass associates, Eurest has developed a higher caliber, company-level
recognition program, “Recognizing a HERO”. By submitting an associate nomination using the
Eurest Recognizing a HERO Form, you are giving the associate the chance to receive a
Eurest-branded HERO lapel pin and certificate of recognition in a hard-cover binder, being
published in an internal communication, and even a chance to be one of 8 winners per Division
to receive a $50 gift card! Please note that this program is geared toward recognizing
individuals and not entire teams.
In addition to empowering the associate, this program is also designed to motivate others by
showcasing the associate’s accomplishments through “telling the story” during service trainings
and internal publications.
How to Get Credit:
1. Write a detailed paragraph about why the associate should be recognized. Be sure to include
performance feedback; call out specific behaviors that showcase the associate’s attributes.
2. Collect photos, stories, comment cards, or letters from customers and peers that
demonstrate how the associate went ‘above and beyond the call of duty.’
3. Complete the ‘Recognizing a HERO’ form and EMAIL the form and any supporting items
directly to
Alison Lambert at Alison.Lambert@compass-usa.com.
HERO Awards:
1. Each submission meeting the criteria will receive a HERO pin and hard-cover binder
containing a certificate of recognition for display. HEROes are encouraged to wear their Eurest
HERO pin as a status symbol and reminder of their commitment to service excellence. There is
no limit to the amount of pins an associate can receive. Additionally, HEROes may be
recognized within Eurest's internal publications.
2. At the end of the Be-A-star program, 8 winners per division will be selected and awarded a
$50 gift card each, in addition to their pin and certificate previously received. These winners
will be selected at the end of the Be-A-star Program from all of the HERO submissions received
throughout the year.
Judging Criteria:
Submissions will be judged on the action of the associate, as well as the submission. Be sure to
include all details explaining why the associate deserves to be recognized. The more detail the
better!
Star Resource Links:
Star 3 Achievement 3 Form – Recognizing a HERO
Achievement 4 – Leading the Field - Awarding Greatness
Congratulations – you’ve completed the program. Now the focus will be on you. Go to the
Be-A-Star Program Awards page to see what we’re looking for. Use the provided entry forms to
nominate your operation and star associates for eligible awards.
How to get credit:
1.
Go to the Be-A-Star Program Awards page.
2.
Read the award descriptions.
3.
Complete nomination forms for any awards that your team or individual associates may
be eligible for.
4.
Read the instructions on the forms to make sure they are submitted correctly.
Award date: Regional and National award winners will be announced by no later than August
31, 2016
You may also choose to participate in two optional Compass Group North America Awards:
Compass in the Community North America Awards, and/or the Five Jewel Award for Best
Practices in Diversity & Inclusion.
Star Resource Links:
•
Be-A-Star Awards page
•
Compass in the Community National Awards page
•
Five-Jewel Award page
This is your opportunity to be recognized for your growth and success this year.
Operations that earn all three Stars are G
​old Accounts​
!
Gold Accounts that also achieve budget through the 3rd Quarter are P
​latinum Accounts​
!
Gold Accounts will be rewarded with a certificate of achievement and publication in an internal
newsletter. Platinum accounts will be rewarded with a plaque of achievement and publication
in an internal newsletter.
Click on B
​e-A-Star Program Awards​
and follow the instructions to submit your operation and
star associates for Regional and National Awards.
You may also choose to participate in two optional Compass Group North America Awards: the
Compass in the Community North America Awards​
, and/or the F​
ive Jewel Award for Best
Practices in Diversity & Inclusion​
. Click on the links in your online Be-A-Star Program to learn
more.
Awards Resource Links:
● Be-A-Star Program Awards page
● Optional Compass in the Community National Awards page
● Optional Five Jewel Award page
ABC (Above & Beyond the Call of duty) Hourly and Salaried Awards
Judging Criteria:
•
Must be from a 2 or 3 Star Account
•
Stars completed in a timely manner
•
Include information on why the associate should be recognized for an ABC award
•
Submit your nomination directly to your Regional Be-A-Star Champion
Number of Awards:
2 per region - 1 hourly and 1 salaried
Regional Account of the Year ( 1 per region)
Judging Criteria:
•
Must be a Platinum (4 Star) account
•
All paperwork (achievement forms for each star) submitted in a timely manner
•
Include letters from clients, DM, RVP, RD, co-workers stating why your account should be
considered, photos of great things your team has done, copies of special promotions,
introduction of new programs, improving stations, financial gains etc. Tell your unit’s story of
the past year.
•
Include the Regional Account of the Year Form with your submission.
•
Be creative with your submission! Include video, auto run PowerPoint, scrapbooks, etc.
Please submit in presentation format. Individual emailed files will not be accepted.
•
Submit your presentation directly to your Regional Be-A-Star Champion
Top Performer of the Year (DM/RD)
Judging Criteria based on:
•
Be-A-Star Average is above a 3.0
•
Account Retention – No lost accounts YOY
•
Meeting budgeted PBO
•
Achieving key business goals
•
DSO – achieved Compass DSO goal through P9
•
Model Market – 98.7% or above through P9
•
Zero Out of Work days for a workplace accident
Number of Awards:
1 per division with the TOP performer in the sector invited to Compass Night of Stars.
National Account of the Year (1 per sector)
Judging Criteria:
•
Top performing Regional Account of the Year
•
Selected by the Eurest CEO & team.
Penta Award (RVP) (1 per sector)
Judging Criteria:
•
Highest Account Participation; Highest Star Average; Highest number of Platinum Units;
Region making budgeted PBO through P9
Be-A-Star Awards Resource Links:
•
Link to ABC Hourly Associate of the Year Form
•
Link to ABC Salaried Associate of the Year Form
•
Link to Regional Account of the Year Form
Compass in the Community North America Awards
(Optional Participation)
Due Date: July 15, 2016
Description of Activity:
Giving back to the communities we serve is the right thing to do. Compass Group is proud of
the time, energy and financial resources our businesses and associates contribute to help build
stronger, healthier communities. The Compass in the Community North America Awards
program recognizes those associates and accounts who best demonstrate this guiding principle.
How to get credit:
1. Complete the Star Achievement’s Compass in the Community form, a​
dding a ​
brief​
essay
(maximum 500 words)​
description of the project should include:
● Community initiative(s) and their goals and objectives
● Level of support from operation/team associates
● Outcome of the project's efforts with information about its effect on outreach
recipients, as well as account associates, client(s), customers, and vendors
(where applicable)
● Any public acknowledgement received
2. The submission should be exhibited in presentation format. This can be a scrapbook,
electronic presentation (such as PowerPoint), or a video* (on CD/DVD or provide link
address if posted on web). *​
Note: Videos can be no longer than 5 minutes in total
length and not professionally produced.
● Include documentation of planning, execution and results (pictures, meeting
notes, volunteer sign-ups, diagrams and graphs, press releases, newspaper
articles, pictures, flyers, thank you notes, etc.).
How to Submit: S​
end your form and submission to your Be-A-star Contact​
b
​y Friday, June 24,
2016 (suggested date to all for top selections)​
.
Due Date for Division Entries: E​
ach program (Canteen, Eurest, Chartwells Schools, Morrison,
Corporate, etc.) may send up to three (3) submissions for CITC North America Awards
consideration.
Chosen submissions for Awards consideration must be received by Summer Baruth, Inclusion
Generalist, by Friday, July 15, 2016​
.
Number of Awards: Five
One Gold award: $8,000 for charities and ​
attendance at the Compass Night of Stars
Celebration!
One Silver award: $6,000 for chosen charities
Three Bronze awards: $2,000 each for their respective charities
Judging Criteria: W
​inning submissions have the following criteria in common:
● Outreach appeared to be a "way of doing business"
● Activities promoted sustainability for the recipient(s) and/or cause
● Activities made a significant and assessable impact
● Activities promoted team building and there was significant associate involvement
● Collaboration with other Compass and/or non-Compass groups
● Goals of the community activity were clearly defined and focused
● Activities were well-planned, executed and outcome(s) measured and presented
The North America Awards judging committee consists of executive officers, managers and at
least one representative from a non-profit partner organization. ​
(​
It is suggested that divisional
judging groups have a similar make-up, though each program can decide how to choose their
Awards submissions.​
)
Award Date: ​
Site Contacts and Managers of winning submissions will be contacted by the
mid-August 2016​
.
CITC Awards Resource Links:
● CITC Star Achievement Form
● CITC Ideas and Suggestions PDF
● CITC Judging Form
● CITC Participation Certificate
2016 Five Jewel Award
For Best Practices in Diversity & Inclusion
(Optional Participation)
Submission Due Date: July 29, 2016
Forward to: Mary Beth Toewe c/o Eurest
220 Commerce Drive Suite 330
Fort Washington, PA 19034
Diversity & Inclusion Defined
Compass Group believes a diverse and inclusive environment supports innovation and
collaboration, and benefits our associates, clients and customers.
Diversity​
is the presence of differences that make each person unique that can be used to
differentiate groups and people from one another. There are a number of different dimensions
of diversity*, however diversity is simply what makes you…you.
Inclusion​
is the full engagement and development of all associates. Inclusion is what makes our
*
diversity
matter. Inclusion fuels creativity, allows us to attract and retain a highly skilled
workforce, and helps us to deliver positive business results.
Visit A
​ltogetherGreat.com​
to learn more about Diversity & Inclusion at Compass Group.
See D
​imensions of Diversity​
diagram
Submission Criteria: ​
Diversity & Inclusion at Work
Is there diversity among your team members? Do you leverage that diversity to create a
stronger team? Have you created an inclusive workplace environment? If so, we want to hear
from you! In your Five Jewel Award submission, highlight aspects of diversity among your
associates and describe how you use the power of diversity & inclusion to build a stronger
team, deliver great service and drive business results.
Create an essay, video or scrapbook that answers the following questions:
Participation:
1. How many associates are in your unit(s), department(s) or team?
2. How many associates participated and/or were involved in this diversity & inclusion
initiative(s)?
Partnering:
3. Did your unit/department/team partner with your client, community agency,
non-company group, etc? If so, how?
Criteria
4. Tell us about your team’s diversity (as defined above). How do you leverage this
diversity? How do you create an inclusive workplace? Tell us about a
project/solution/activity which demonstrates how you use inclusion to build a stronger
team, deliver great service and drive business results.
Result
5. What was the result of your project/solution/innovation? Is it transferable? Is it
sustainable?
Wow Factor
6. Your submission should include a “WOW” factor. A wow factor isn’t limited to the look
and feel of your submission’s presentation, but could include a creative
project/solution/activity/innovation.
NOTE:​
Submissions must be individual unit or department submissions. Region and division
submissions will not be accepted.
To qualify for the 2015 Five Jewel Award, you must:
● Step 1:​
C
​omplete​
the ​
Star 3 Diversity & Inclusion​
achievement.
○ Be sure to complete the Star 3 form.
● Step 2:​
C
​omplete​
the ​
Five Jewel Award​
activity outlined above.
○ Ensure that all questions are answered and the completion criteria is met.
● Step 3:​
S​
ubmit an essay, scrapbook or video​
following the guidelines below.
To submit ​
for award consideration:
Along with a copy of your Star 3 Diversity & Inclusion Achievement Form, provide above
information in​
ONE​
of the below acceptable formats:
of ​
no more than 1000 words
● An e​
ssay​
● A​
scrapbook​
, digital (i.e. PowerPoint or electronic file) or hard copy, displaying
photos, associate testimonials, a summary, etc. (​
No longer than 15 pages)
● A​
video​
with photos, associate testimonials, a summary, etc. ​
(Not to exceed 5
minutes)
○ THE VIDEO ​
CANNOT​
BE CREATED AND/OR PRODUCED BY A
PROFESSIONAL COMPANY OR ORGANIZATION. YOUR TEAM/UNIT MUST
CREATE AND/OR PRODUCE THE VIDEO.
IMPORTANT:​
Your team may only submit one item listed above. Sending more than one will
deem the entry ineligible.
Five Jewel Resource Links:
● Diversity & Inclusion Star Achievement form
● Mapping Our Way Forward PDF
● Diversity page on AltogetherGreat.com
● Diversity page on MyCompass.com
● Five Jewel Award page on My Compass​
(​
featuring past winners)
● Five Jewel Award Process and Judging Criteria PDF
Dimensions of Diversity
Diversity is the presence of differences that make each person unique that can be used to
differentiate groups and people from one another. Many think of gender, race, ethnicity and
age when they think of diversity, but there are various dimensions of diversity beyond those
that we can see. The following diagram visually depicts this concept quite well:
➢
➢
➢
➢
Primary​
- makes up our personality
Secondary​
- reflects our lifestyle choices
Organizational​
- represents the roles we chose
Cultural​
- reveals how we’re influenced by our cultural experiences
Remember, no one dimension is more important than the other. All aspects of diversity are
important and worth consideration.
If you have questions regarding any of the achievements or support materials in your sectors’
Be-A-Star Program, contact your Regional Be-A-Star Champion below.
DELAWARE VALLEY REGION
Eurest Be-A-Star
ATTN: Len Gliwa
220 Commerce Drive Suite 330
Fort Washington, PA 19034
PH: (484) 567-6941
Len.gliwa@compass-usa.com
JOHNSON & JOHNSON Eurest/Thompson
Hospitality Be-A-Star 1302 Wrights Lane East
West Chester, PA 19380 ATTN: Mike
Pelonero PH: (610).719.5947 CELL:
(610).710.1978
Michael.pelonero@compass-usa.com
MID-ATLANTIC REGION
Eurest Be-A-Star
ATTN. Barbara Scott
820 Follin Lane
Vienna, VA 22180
PH: (703) 255-8337
Barbara.scott2@compass-usa.com
MID-EAST REGION
Eurest Be-A-Star
ATTN: Karin Eremias
445 Hoes Lane
Piscataway, NJ 08854
PH: (732) 562-5398
Karin.eremias@compass-usa.com
NORTHEAST REGION
Eurest Be-A-Star
ATTN: Keri Vitale
17 Cobblers Lane
Beverly, MA 01915
PH: (978) 969-3322
Keri.vitale@compass-usa.com
SOUTHEAST REGION
Eurest @ Electrolux
3231 Paul R. Lowry Road Memphis, TN
38109
ATTN: Elyane Wright
PH: (901) 789-8339
CELL (901) 600-9931
Elyane.wright@compass-usa.com
GREAT LAKES REGION
Cuna Mutual @ Eurest Be-A-Star 2000
Heritage Way
Waverly, IA 50677
ATTN: Jessica Huntley
PH: (319)-483-2295
Jessica.huntley@compass-usa.com
HEARTLAND REGION
Eurest Be-A-Star
211 Landmark Drive, Suite B-5 Normal, IL
61761
ATTN: Nicki Newby
PH: (309) 808-2452 x200
FAX: (309) 585-0319
Nicki.newby@compass-usa.com
SOUTHWEST REGION
Eurest Be-A-Star
8585 E. Hartford Drive Suite 110
Scottsdale, AZ 85255
ATTN: Lisa Warchot
GULF STATES REGION
Eurest @ Transamerica
ATTN: Glenn Tannenbaum
570 Carillon Parkway
St. Petersburg, FL 33716
PH: (480) 538-2746
Lisa.warchot@compass-usa.com
PH: (727) 639-7092
Glenn.tannenbaum@compass-usa.com
AMGEN/HP
Eurest Be-A-Star
ATTN: Debbie Jenkins
1040 NE Circle Blvd.
Corvallis, OR 97330
PH: (541) 715-1090
Deborah.jenkins@compass-usa.com
APOLLO/MET LIFE/PROCTOR & GAMBLE
Eurest Be-A-Star
ATTN: Matt Farrer
2 P&G Plaza
Cincinnati OH 45202
PH: (513) 983-1576
farrer.mj.1@pg.com
BANK OF AMERICA
Eurest Be-A-Star
ATTN: Rick Brown
15550 Merrill Lynch Drive
Pennington, NJ 08534
PH: (609) 240-2492
Richard.brown@compass-usa.com
BOEING
Eurest Be-A-Star
ATTN: Tolga Yilmaz
1301 SW. 15th Street
25-01 MS 20-18
Renton, WA 98055
PH: (206) 662-3501
tolga.yilmaz@compass-usa.com
IBM/VERIZON/WELLS FARGO
Eurest Cafe Be-A-Star
3201 N. 4th Ave
Sioux Falls, SD 57104
ATTN: Tamara Thomas
PH: (605) 760-5898
Tamara.Thomas@compass-usa.com
MICROSOFT
Eurest Be-A-Star
1 Microsoft Way v-shaneu
Redmond, WA 98052
ATTN: Shane Eubank
PH: (425) 538-5608
eurestHR@microsoft.com
PFIZER/UTC/RAYTHEON
Eurest/Thompson Hospitality @ Raytheon
Be-A-Star
235 Presidential Way
Woburn, MA 01801
ATTN: Kim Gallo
PH: (339) 645-8158
Kim.gallo@compass-usa.com
PRUDENTIAL
Prudential @ Eurest Be-A-Star
ATTN: Judy Reddington
100 Mulberry Street Gateway 3
Newark, NJ 07102
PH: (973) 802-6545
Judy.reddington@prudential.com
CALIFORNIA REGION
EXXON REGION
PACIFIC NW/BP/CHEVRON REGION TEXAS
REGION
EUREST SECTOR PARTNER
Mary Beth Toewe
220 Commerce Drive Suite 330
Fort Washington, PA 19034
CELL: (215) 694-5575
marybeth.toewe@compass-usa.com
Eurest c/o SDG&E ATTN: Karen Gibson
8326 Century Park Ct
San Diego, CA 92123
CELL: (619) 726-6219
Office: (858) 654-8745
Karen.gibson@compass-usa.com
Your Be-A-Star Program is all in one place on the Be-A-Star website at
beastar.compass-usa.com​
.
The Be-A-Star website contains your sector’s 2016 Be-A-Star program materials. On the
website, you can upload any necessary submissions and, if required, claim Stars for your
operation.
To log into the Be-A-Star website, you must know your Operation Number and Password.
If you need assistance with the Be-A-Star website, send an email to your Regional Be-A-Star
Committee or Be-A-Star Champion. See the Program Support section for a list of contacts.