WebSurveyor Analysis: IT Survey 2006-07

Transcription

Survey:
IT Survey 2006-07
Executive Summary
This report contains a detailed statistical analysis of the results to the survey titled IT Survey 2006-07. The results analysis
includes answers from all respondents who took the survey in the 21 day period from Tuesday, November 21, 2006 to
Monday, December 11, 2006. 1946 completed responses were received to the survey during this time.
This frequency report does include "comments-other" to individual questions in addition to force-choice categories (e.g.,
types of download software used), but does not include verbose qualitative comments, which are posted separately and
summarized in the final report.
Author: Dr. Necia Black & UBit Survey Team
Filter:
Responses Received: 1946
1) What type of computer(s) do you use? (Check all that apply.)
Response
Count Percent
Laptop
1348
69.3%
Desktop
1204
61.9%
Tablet
20
1.0%
PDA/Handheld
115
5.9%
Smart phone (email and web) 77
4.0%
2) How often do you use your laptop/PDA in classes on campus?
Response
Count Percent
Always
479
24.8%
About once a week
232
12.0%
About once a month
126
6.5%
Once or twice a semester
200
10.4%
Never
468
24.2%
I do not own a laptop/PDA 427
22.1%
https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (1 of 66)12/11/2006 11:15:28 AM
3) What features are available on your computer(s)? (Check all that apply.)
Response
Count Percent
Wireless connectivity 1426
73.3%
Gigabit connectivity
355
18.2%
USB memory drive
1594
81.9%
CD/DVD drive
1743
89.6%
Video camera
318
16.3%
External hard drive
539
27.7%
Firewire
630
32.4%
Bluetooth
418
21.5%
I have no idea
205
10.5%
4) What operating system(s) do you use on your computer(s)? (Check all that apply.)
Response
Count Percent
Windows XP (Home or Pro)
1732
89.0%
Windows earlier than XP
71
3.6%
Mac OS X
155
8.0%
Mac earlier than OS X
15
0.8%
Linux or other Unix-based OS 70
3.6%
Palm OS
57
2.9%
Other
43
2.2%
Don't know
35
1.8%
5) How often do you update (patch) your computer's operating system and applications (e.g. run Microsoft
Update)?
Response
Count Percent
It's updated automatically 1221
63.5%
Weekly
157
8.2%
Monthly
280
14.6%
Never
208
10.8%
Other
57
3.0%
Other Responses:
V25
my boyfriend does it, it's his computer
Every Day
I don't do it manually, and I'm not sure if it's done for me
whenever the reminder pops up
bi-weekly
I'm not sure
when i am not lazy
When appropriate (just updated from ME to 2000)
Not sure if it is automatic, but I have never updated it.
Whenever it tells me to
I have no idea
I'm not sure.
as it applies
when needed
i dont know
Do not own one
hardly ever . . . i think!
I get notices of new updates and install as they appear.
Update whenever I feel like it: selective
My partner does it
I have no clue
I dont know my brother does all of it for me by remote access.
I don't know
Only the necessary ones
whenever it tells me there are updates available.
Whenever I feel like it, or when microsoft does it when i turn off the computer
when my computer notifies me of important updates
when it tells me to
occasionally
less than monthly, more than never. Try "rarely"
I don't know
Occasionally
not sure
my boyfriend does it
Whichever updates I feel are necessary
once every 6 months
every few months; as prompted by
Daily
by-monthly
If it ain't broke, I don't try to fix it. I only update apps when necessary. A/V sw updates automatically.
I'm not sure.
rarely
whenever my boyfriend tells me i should
the computer updates automaticaly
Windows autoupdate, Linux check every few months unless updating spcific kernals
bi-weekly
when i get a reminder
Every Day
I don't own a computer.
randomly
i do not know what this means
My husband does it
whenever it pops up and tells me i need to update
when prompted by Mac
Randomly
As absolutely necessary--generally for computer security puropses only--so as to not allow Microsoft to throw
whatever it wants to into a patch and have that extra garbage from them on my computer forevermore.
6) Do you use the University-provided Verizon (wired) telephone service in your Residence Hall/Campus
Apartment?
Response
Count Percent
Yes
335
17.4%
No
625
32.5%
I do not live in a Residence Hall/Apt. 965
50.1%
7) If you answered "yes" to the above question, for what do you use the wired (Verizon) phone service?
(Check all that apply.)
Response
Count Percent
Incoming calls
262
13.5%
Local calls
229
11.8%
Long distance calls 40
2.1%
Calling card calls
69
3.5%
On-campus calls
172
8.8%
Other
21
1.1%
Other Responses:
V33
Never Used It. Its just there for telemarketers to call.
cable
n/a
t mobile
screaming at apple and other companies and dialing 0 for operator to get phone numbers
Emergency (like during the blizzard/blackout)
never
n/a
As a resident advisor, I am required to have a phone hooked up to it.
dont live on campus
It is there in case my Cell Phone fails
conference calls
nothing
live off-campus
I work for the unversity...on campus calls
I do not live in a Residence Hall/Apt.
Time Warner( adelphia)
the only ones i can without paying more
i reside in the comfort inn
i dont
i dont need it but sometimes i use it if i think about it to avoid going over my minuts on my cell and i used it the week
i lost my cell phone before i got another
8) Do you use any "softphone" (voice-over IP) software on your computer(s)? (e.g. Vonage™, Gizmo™).
Response Count Percent
Yes
212
11.1%
No
1692
88.9%
9) What cell phone features do you use? (Check all that apply.)
Response
Count Percent
Web browsing
303
15.6%
Calendaring
799
41.1%
Document management (MSWord, Excel)
80
4.1%
Email
226
11.6%
Music
439
22.6%
Pictures
1094
56.2%
Text messaging
1405
72.2%
Video
436
22.4%
I use a standard cell phone - very limited features 479
24.6%
I do not own a cell phone
3.6%
71
10) Which of the following portable media devices do you use? (Check all that apply.)
Response
Count Percent
iPod Nano
316
16.2%
iPod Video
225
11.6%
iPod Shuffle
120
6.2%
Creative Zen
93
4.8%
Samsung YEPP
37
1.9%
IRiver PMC
39
2.0%
Archos
12
0.6%
Dell Digital Jukebox
61
3.1%
Zune
5
0.3%
Other audio and/or video - please specify below 341
17.5%
I do not own a portable media device
37.7%
733
Comment Responses:
V56
RCA Lyra (and I'm not proud of it)
Sony NW-HD3
iPod Mini <3
IRiver H10
Creative Muvo
Toshiba Gigabeat
palm TX
Sony
ipod
old ipod
Sandisk Sansa
cd player
CD player
ipod
a portable CD player
iPod 10G
PSP (Playstation Portable)
mp3 player
ipod mini
ipot=d
a portable CD player
I want to, but am a poor student
irever and sony ericson cell
sony ericcson K750
sony bean ilo
irever and sony ericson cell
Sony MD
Sony PSP
itunes
sandisk mp3
ipod mini
ipod
512mb mp3 player
Toshiba Gigabeat
iriver h320
dell pocket pc
iPod Mini
ipod mini
Verizon cellphone/mp3 player
ipod mini
portable cd player
iPod 20 GB
portable cd player
iPod Mini
mp3 player
2G iPod
Rio
ipod, without video
ipod mini
Ipod Mini
some cheap MP3 player
Kanguru MP3 and Flash Drive Device
ilo brand mp3 player
iRiver
mp3 player
Sandisk mp3 player
mp3 player,radio,voice recorder
Sony peanut
MP3
iPod
MP3
regular iPod
iPod 20 gig
original ipod but its broke
CD Player
3rd Generation Ipod
iPod Mini
Its a Sony MP3 player
MP3
iPod Mini
iPod Photo
Playstation Portable
cd player
sony network walkman
iPod
Samsung
cd player
ipod mini
iPod mini
iPod Mini
Rio
Creative Nomad
IPOD mini
iPOD Mini
sony ericsson walkman
Sandisk mp3 player
phillips
RCA Lyra
Creative MuVo
sandisc
Creative Mp3 player
SanDisk
MPIO MP3 player
cheap mp3 player
ipod mini
RCA Lyra
Toshiba Gigabeat
ipod color
sony mp3 player
Sanyo MP3 player
PSP
rio pearl
sony
scandisc psp
SanDisk
SanDisk 512MB MP3 Player
Sandisk Sansa
Dell Axim
regular ipod
iPod
iPod Mini
Mp3 player
samsung mp3 player
Philips GoGear
ipod mini
an antique of a CD player
other i pod
psp
XM portable radio with mp3 capability
itunes on a cell phone
Too expensive
sandisk
ipod mini
Rio mp3 player
Rio mp3 player
iriver h120
In addition to the Nano mentioned above, I have a 4th generation 20Gb iPod
Original iPod
iPod 20 GB
an old Rio MP3 player
IPod
ipod mini
Music XDrive
iPod Mini
ipod mini
Rio Karma
ipod mini
older iPod
ilo mp3 player
old ipod
centon mp3 player
ipod mini
mp3 player
delphi xm satellite radio
traditional cd player with headphones
mp3
iPod photo
too expensive
ipod mini
samsung yepp
Lyra Jukebox mp3 player
mp3 player
mp3 player - samsung?!
Lexar Media Player
sony mp3 player
iPod
iPod Photo...20GB
CD player; walkman
Still CDP - tight money
iPod Picture. came out a few months before the video
GPX MP3 Player
iPod mini
verizon samsung phone with mp3 player
I don't remember
IPod 3G. I like 'em old school.
ipod mini
sandisk mp3
MP3 player
Don't know how to download music or how to use the program
ipod Mini
sandisk 1gig
sandisk mp3
I would like to have an iPod
i pod mini
SanDisk mp3 Player
iPod 4th Gen
iPod mini
CD player
iPod mini
mp3 player
mini disk
128MB jump drive that doubles as mp3 player
RCA 512MB
iPod mini
i did have a creative zen, however a few weeks ago some asshole stole it from my bedroom when i was at school.
iPod mini
Hoping to win one! ;)
Sandisk
Older model Ipod
Sandisk
Regular 20 gig Ipod
aigo mp3
SanDisk
ipod photo
iPod mini
my phone has a walkman
discman
Pocket PC Smartphone
ipod mini
iPod mini
Phillips Go Gear
Rio Nitrus
iPod Mini
on PDA
iPod - earlier generation, cd player
playstation portable
iPod Mini
sony clie
sandisk sansa
iPod mini
iPod 20GB
i pod mini
original ipod
Sandisk
ipod mini
old fashioned cd player
Minidisc !
mp3player
I'd really like an iPod. I hope you're giving away more than one.
rio player
sandisk mp3
ipod mini
=(
playstation pocket - psp
portable cd player
LG Chocolate
discman
iPod mini
Ipod Mini
scandisk
cd player
iPod Mini
cd player
cd player
Sony
Sansa Sandisk
Sansa for voice recordings of lectures
iPod Mini
mini ipod
Ipod photo
iPod 4th Generation
Ipod [1st Generation]
Sony Walkman mp3 player
Had iPOD but it broke
Sandisk 256MB Mp3
I'm thinking of getting a creative zen over the brk
iPod Mini
XM satellite radio
CD and MP3 player
iPod photo
Sandisx Sansa mp3 player
Ipod mini
disc man..old school!
ipod mini
MP3 player
iPod mini
samsung
RCA mp3 player
old mp3 player that only holds 30 songs
CD player
palm tx
mp3 player
ipod photo
sandisc 1g sansa
Sony NetMD Minidisc player
SanDisk 1 GB MP3 player
iPod mini
ipod mini
ipod
iPod Mini
walkman
iPod Mini
digital camera
iRiver H120, Creative Nomad Jukebok 3
ipod mini
iriver clix
iPod Photo
i use a limited edition u2 ipod
ipod nano is better than shuffle.
i had an ipod but it doesnt work anymore,
treo 650
iPod mini
i would like one
Sony
my cellphone
Pocket PC
i would love to win the free nano!!
A CD Player
itunes
IPod 60 gb, before the video feature
Sanyo 2G MP3/radio
Palm Tungsten T5
cd player
my laptop
MP3
if I had an iPod, I'd use it to listen to my music and not my PSP.
Mp3 CD Player
regular mp3 player
regular mp3 player + memory drive
ipod mini
iPod Mini
olimphus digital recorder & music player
Creative Nano Plus 1 Gb
sansa e260
Creative Zen Sleek Photo
standard cd player
pocket pc
sandisk
15 year-old sony discman
iPod 3G
PSP
iAudio M3
iPod Mini
portable cd player and portable cassette player - i know, i'm archaic
some cheap phillips one
ipod regular
rio sport samsung sgh a707
iPod 20gig
ipod mini
iPod mini
The somehow-already-old-fashioned CD player isn't completely extinct yet.
I lost my iPod :( and my iPod mini broke :(
palm
iaudio
iPod 4th generation
(Gator tech) sd card reader mp3
cellphone MP3
iPod mini
RCA mp3 player
11) How familiar are you with the UB Computer and Network Use Policy?
Response
Count Percent
Very familiar - consult it often
292
15.3%
Familiar - consulted it once or twice
710
37.3%
Know it's there - have not consulted it 684
35.9%
Unfamiliar with this website
11.4%
218
12) How do you connect to UBIT resources? (Check all that apply.)
Response
Count Percent
Resnet
576
29.6%
Dial up modem - UB
158
8.1%
Dial up modem - AOL, Juno, etc.
62
3.2%
Cable modem (e.g. Time Warner)
652
33.5%
DSL - Digital Subscriber Line (e.g. Verizon)
316
16.2%
Satellite dish (e.g. Dish Network)
18
0.9%
Shared wireless access point (e.g. shared apartment wireless). 269
13.8%
Don't know/Not applicable
12.0%
233
13) Do you use "@buffalo.edu" as your primary email address?
Yes
1282
67.2%
No
626
32.8%
14) How long would you like to keep your @buffalo.edu address after graduating?
Response
Count Percent
Don't need it
197
10.3%
Six months
174
9.1%
One year
417
21.8%
Five years
225
11.8%
Permanently/forever 898
47.0%
15) What email client(s) do you use? (Check all that apply.)
Response
Count Percent
Entourage
34
1.7%
Mac Mail
50
2.6%
Mulberry
342
17.6%
Outlook
182
9.4%
Outlook Express
201
10.3%
Pine
41
2.1%
Thunderbird
153
7.9%
UB webmail
1301
66.9%
Other webmail (Hotmail, Gmail, Yahoo, etc) 1093
56.2%
Don't know/Not applicable
45
2.3%
Other
109
5.6%
Other Responses:
V79
aol, msn
Opera
hotmail
gmail, hotmail
yahoo
yahoo
Netscape webmail (now merged with aol)
Hanmail
gmail
Lotus Notes
Yahoo
aol
hotmail
hotmail
Gmail, Yahoo
AOL mail
yahoo
msn
aol
yahoo
aol
AOL
yahoo
hotmail and yahoo mail
compuserve
AT&T
Netzero
optimum online
verizon yahoo
Adelphia
yahoo
Eudora
AOL
tmail
Aol
Gmail
yahoo mail
AOL
AOL
yahoo
yahoo
SENS mail
aol
gmail, yahoo, hotmail
AOL
Excite, american.edu
AOL
YAHOO
hotmail.com
Infoblvd
@yahoo.com
Aol.com
AOL
GMail
Foxmail
Compuserve
incredimail
Yahoo
Gmail, Yahoo, Hotmail
AOL
Yahoo
gmail, yahoo
foxmail
Time Warner
MSN
AOL
yahoo
earthlink
gmail
gmail, yahoo
just verizon
hotmail, yahoo
AOL
aol, yahoo
aol
Localnet
AOL
aol, and my email account with my volunteer fire dept.
Yahoo,excite
Hotmail, Gmail
Lotus Notes
AOL
earthlink
Gmail, Yahoo
gmail
AOL
Gmail
yahoo
yahoo
yahoo
Gmail
Also use my undergraduate email.
aol
AOL
AOL
aol
Adelphia (Time Warner)
Yahoo
cagwin.net
hotmail
mail.com
AOL
aol
AOL/AIM
Eudora
Yahoo
gmail
aol
aol
Netscape and Verizon DSL yahoo
yahoo, hotmail
aol
Groupwise
godaddy
ako
Eudorapro
adelphia
used to use hotmail before buffalo.edu address
Gmail and Hotmail
Yahoo
hotmail
Gmail
yahoo
Yahoo
Hotmail, Gmail, Yahoo
yahoo
yahoo
gmail
aol
AOL
Yahoo
mtu.edu
hotmail
also hotmail
AOL
AOL email
AOL
lotus notes
gmail
Hotmail
verizon mail
Yahoo
aol
aol
adelphia.net
hotmail
aol
aol
aol
opera
yahoo
wnyric.org
road runner
yahoo
because of the instant messasing features
UB webmail only when on computer without mulberry
aol
Wriz17@netscape.net
AOL
AOL
yahoo
dreamwiz, daum
SENS mail
aol.com
AOL
Adelphia
Virginia local - Cox Communications
yahoo
gmail
yahoo
aol
adelphia
MSN
yahoo
hotmail
Gmail, Yahoo
yahoo and gmail
AOL
time warner
aol
hotmail
AOL
AOL account
AOL
Yahoo
work email adress
hotmail, yahoo, msn
16) Please indicate how much storage space you think should be available for UB-related email.
Response
Count Percent
Fine as it is (150 mb) 626
32.8%
250 mb
249
13.0%
500 mb
145
7.6%
1 GB
389
20.4%
2 GB
149
7.8%
Unlimited
351
18.4%
17) Please rank the following methods (cell phone, PDA, client program, web browser) for accessing email.
(1=highest preference 4=least preferred)
Rank Item
Rank Points
Web browser (UB Webmail, Yahoo, Google, etc.) 1
6870
Client program (e.g. Outlook, Thunderbird)
2
4665
Cell phone
3
3441
PDA
4
3141
18) Which of the following Instant Messenger programs do you use? (Check all that
apply.)
Response
Count Percent
AIM Express
767
39.4%
AOL Instant Messenger
1162
59.7%
GAIM
98
5.0%
Google Talk
221
11.4%
Mac (to connect to AOL, iChat, etc.)
71
3.6%
MSN Instant Messenger or Windows Messenger 511
26.3%
Trillian Basic Messenger (AOL, ICQ, Yahoo)
122
6.3%
Yahoo! Messenger
359
18.4%
Other
101
5.2%
Other Responses:
IRC
V93
none
skype
none
www.meebo.com
Adium
None
Skype
Adium
meebo
QQ tencent
don't use IM
aol
Adium
ICQ, QIP, mIRC
ICQ
Skype
none
AIM Triton
adium mac (AOL)
Mini Aim
meebo
Don't use any
i don't im
none
don't use instant messaging
myspace
trillian pro
The client is AIM, but I use Adium for Mac OS X
Skype
I don't use Instant Messenger programs
adium
Adium (Mac)
none
none
Skype
none
skype
none
Lotus Notes
Skype Chat
none
SKYPE
Skype
mIRC
Fire
Adium-for Mac (allows me to use all of my instant messaging services. For whatever reason iChat does not work with
my wireless service.)
gmail chat
Gadu-Gadu
Skype
Adium
qq
ichat
DeadAIM
Skype
none
skype
none
none
none
ICQ
Rediffmail messenger
Aduim(mac gaim)
Skype Chat
don't use
gmail
dont use
SKYPE
none
QQ
Adium
I don't use instant messenger
Skype
Skype
do not use im
none
ICQ
IMVU
AIM Triton
Skype
bsflite (command-line only AIM client)
Whatever is on my Verizon cell phone...i don't know?
don't
kopete on linux
Adium
AIM triton
Skype
none
I've never IM'd in my life.
Miranda IM
none
meebo
Aim Lite
Miranda
Adium
None
skype
none
Trillian Pro
adium
none
Trillian Pro
NONE
adium
skype
don't use
iChat, Skype
19) From the list of the following IM services, which would you prefer to use when seeking help? (e.g. IT
support or "instant librarian.")
Response
Count Percent
AOL Instant Messenger
1215
66.1%
MSN Instant Messenger 275
15.0%
Yahoo
198
10.8%
Google Talk
131
7.1%
ICQ
18
1.0%
20) How did you initially get your UB-related software?
Response
Count Percent
CD at orientation (Tech Tools)
748
39.9%
CD from UBMicro
647
34.5%
Download
410
21.8%
Burned a CD on a public site computer 13
0.7%
A friend
3.1%
59
21) How would you prefer to obtain UB-related software?
CD
827
43.8%
Download
1042
55.2%
Other
20
1.1%
Other Responses:
Ghosted Image
V97
Personal Pickup
both of the above
availability of both equally
Fine as is. Both CD and Download
both!
I like using a cd or downloading.
Depends on situation
mail
None
what ub software??? quest.#20???
Seems like it is reletivly easy to obtain in many convienient ways.
Preloaded on laptops purchased from UB Micro
both cd and download
Both is convienent
PS- Deep down I prefer the CD, but 1. it's probably unnecessarily costly for the school, and 2. the software is often
outdated by the time such CDs get distributed (especially browser and email clients and virus scanners' virus
definitions)
22) If you use antivirus software, how often do you update your computer(s)?
Response
Count Percent
Automatically updated
1205
63.7%
Weekly
220
11.6%
Monthly
167
8.8%
Installed - Not regularly updated
199
10.5%
I do not use antivirus software
81
4.3%
What is anti-virus software? I'm not familiar with it. 19
1.0%
23) How do you use a firewall on your computer?
Response
Count Percent
Firewall is installed AND regularly updated
1071
56.7%
Hardware router with firewall installed AND regularly updated
129
6.8%
Firewall is installed - NOT regularly updated
302
16.0%
Hardware router installed with firewall - NOT regularly
updated
83
4.4%
I do not use a firewall
165
8.7%
What is a firewall? I'm not familiar with it.
139
7.4%
24) Do you use any of the following services to download music, videos, or games? (Check all that apply.)
Response
Count Percent
AOL™
192
9.9%
Blockbuster™
62
3.2%
CinemaNow™
15
0.8%
Direct2Drive™
20
1.0%
eMusic™
32
1.6%
GameTap™
14
0.7%
GameSpot™
22
1.1%
iMusicSearch™
20
1.0%
iTunes™
697
35.8%
LimeWire™
397
20.4%
Movielink™
14
0.7%
MusicMatch™
48
2.5%
Napster™
52
2.7%
Netflix™
54
2.8%
Rhapsody™ (Real) 45
2.3%
Vongo™
11
0.6%
Zango™
13
0.7%
Other
193
9.9%
Other Responses:
Yahoo
V118
DC++
dc++
None
morpheus
dc++
none
DC++
bitcomet
Monkey3 from Korea
DC ++
kazaa
bitcomet
...
limewire
Bit Torrent
bizarro dc++
youtube
dc++
none
Bizarro, DC ++
DC++
Bizarro dc++
dc++
DC++
pogo, yahoo
DC++
Bit Torrent
just search on the internet
dc++
DC++
DC++
DC ++
Bizarro dc++
Bizarro
ares,bit comet,azureus
dc++
DC++
myspace
DC ++
Frostwire
DC++
EMule, Soulseek (legal downloads only)
no
DC++
friends/relatives
morpheus
Kazaa, mIRC
DC++
fdss
don't really download
morpheus
DC++
DC++
dc++
DC++
DC++
torrents
morpheus
DC++
bittorent
Morpheus
DC++
file sharing
walmart music
morpheus
DC++
bearshare
DC++
free illegal sources
DC++
Ares
DC ++ or get them from friends
NONE
Bearshare
DC++
mp3.baidu.com
torrentspy
dc++
allofmp3.com
Ares
don't download
Walmart.com
i forgot
DC++
DC++
Morpheus
DC++
DC++
soulseek
DC++
None
dc++
Bit Torrent
dc++
DC++
Bizarro
DC++
myspace
Download.com, DC++
none
Kazaa
Kazaa
Bizarro DC++
bittorrent client
Torrent Sites, DC++
Ares
bittorent, dc++
purevolume.com
I don't tend to download music or videos because I don't want to pay for them. I only download free stuff.
DC++
Puretones
yahoo
dc++
bearshare, kazaa
BitTorrent
DC++
DC++
Bizarro
some program
Shareza
None
None
DC ++
no
warez
clubbox
none
bearshare
DC++
bizarro
Ares, DC++
No
none
Sougou
Walmart music
DC++
Bizzaro
Soribada
dont download those things on my computer
DC++; BitTorrent
DC++
don't use
soulseek
torrent
Bit Torrent
Kugoo
usenet
DC++
Gnutella
DC++
archive.org
none
oink
eMule
I do not download content from Internet. It is illegal
msn.com, and BearShare
Ares, Morpheus
Bizzaro DC++
no
walmart
dc++
myspace/purevolume.com
dc++
message boards
Shakesphere
FilePlanet
ares
DC++
Bizarro DC ++
DC++
bittorrent
DC++
DC++
Bizzaro
yahoo.music
No
No comment
BitTorrent
none
free music download programs (Kazaa, MyNapster)
do not use
RealPlayer
DC++
bizarro
BT
you tube
none
DC++
Bizarro DC++
dc++
DC++
dc ++
DC++
DC ++
baidu
Bizarro DC++
DC++ (aka Bizarro)
emule
DC ++
none
DC
25) Please rate the importance of activities for which you use the computers in the public sites most often.
(Percentages)
Most important Very important
Somewhat
important
Of little
importance
Not important
Access MyUB (course
registration, grades,
checkstops, etc.)
61.6%
26.9%
7.9%
1.6%
1.9%
Access UBLearns
59.2%
27.4%
8.4%
2.3%
2.8%
Communication (IM,
chat, bulletin boards,
newsgroups)
21.4%
23.2%
27.4%
15.2%
12.8%
Download music,
videos, games, etc.
12.0%
16.4%
20.0%
18.6%
33.0%
Email
66.0%
23.6%
7.6%
1.0%
1.8%
Online library searches
(database searches)
40.9%
31.6%
19.8%
4.4%
3.3%
Play games
6.3%
7.7%
18.6%
22.5%
45.0%
Printing
59.1%
25.0%
11.3%
2.1%
2.5%
Problem sets,
programming,
simulations or other
specialized homework
28.7%
26.7%
23.8%
9.4%
11.4%
Thesis work
25.7%
23.2%
21.4%
10.3%
19.4%
View a class video
22.2%
25.5%
20.3%
13.3%
18.7%
Web browsing for
classwork
38.5%
36.4%
15.8%
4.3%
5.0%
Web browsing for
recreation
21.2%
27.4%
26.5%
13.3%
11.7%
Wireless network
40.6%
24.1%
16.5%
6.6%
12.2%
Writing papers
46.3%
28.2%
15.0%
4.8%
5.7%
25.1) Access MyUB (course registration, grades, checkstops, etc.)(Please rate the importance of activities
for which you use the computers in the public sites most often.)
Response
Count Percent
Most important
1151
61.6%
Very important
503
26.9%
Somewhat important 148
7.9%
Of little importance
30
1.6%
Not important
36
1.9%
25.2) Access UBLearns(Please rate the importance of activities for which you use the computers in the
public sites most often.)
Response
Count Percent
Most important
1102
59.2%
Very important
510
27.4%
8.4%
42
2.3%
Not important
53
2.8%
25.3) Communication (IM, chat, bulletin boards, newsgroups)(Please rate the importance of activities for
which you use the computers in the public sites most often.)
Response
Count Percent
Most important
394
21.4%
Very important
427
23.2%
27.4%
15.2%
281
Not important
236
12.8%
25.4) Download music, videos, games, etc.(Please rate the importance of activities for which you use the
computers in the public sites most often.)
Response
Count Percent
Most important
221
12.0%
Very important
304
16.4%
20.0%
343
18.6%
Not important
611
33.0%
25.5) Email(Please rate the importance of activities for which you use the computers in the public sites
most often.)
Response
Count Percent
Most important
1217
66.0%
Very important
435
23.6%
7.6%
19
1.0%
Not important
33
1.8%
25.6) Online library searches (database searches)(Please rate the importance of activities for which you
use the computers in the public sites most often.)
Response
Count Percent
Most important
757
40.9%
Very important
586
31.6%
19.8%
81
4.4%
Not important
61
3.3%
25.7) Play games(Please rate the importance of activities for which you use the computers in the public
sites most often.)
Response
Count Percent
Most important
116
6.3%
Very important
142
7.7%
18.6%
415
22.5%
Not important
832
45.0%
25.8) Printing(Please rate the importance of activities for which you use the computers in the public sites
most often.)
Response
Count Percent
Most important
1096
59.1%
Very important
463
25.0%
11.3%
39
2.1%
Not important
46
2.5%
25.9) Problem sets, programming, simulations or other specialized homework(Please rate the importance
of activities for which you use the computers in the public sites most often.)
Response
Count Percent
Most important
533
28.7%
Very important
496
26.7%
23.8%
174
9.4%
Not important
212
11.4%
25.10) Thesis work(Please rate the importance of activities for which you use the computers in the public
sites most often.)
Response
Count Percent
Most important
475
25.7%
Very important
430
23.2%
21.4%
190
10.3%
Not important
359
19.4%
25.11) View a class video (Please rate the importance of activities for which you use the computers in the
Response
Count Percent
Most important
411
22.2%
Very important
471
25.5%
20.3%
246
13.3%
Not important
346
18.7%
25.12) Web browsing for classwork(Please rate the importance of activities for which you use the
Response
Count Percent
Most important
714
38.5%
Very important
674
36.4%
15.8%
79
4.3%
Not important
93
5.0%
25.13) Web browsing for recreation(Please rate the importance of activities for which you use the
Response
Count Percent
Most important
393
21.2%
Very important
508
27.4%
26.5%
246
13.3%
Not important
217
11.7%
25.14) Wireless network(Please rate the importance of activities for which you use the computers in the
Response
Count Percent
Most important
754
40.6%
Very important
448
24.1%
16.5%
123
6.6%
Not important
227
12.2%
25.15) Writing papers(Please rate the importance of activities for which you use the computers in the
Response
Most important
Count Percent
860
46.3%
Very important
523
28.2%
15.0%
89
4.8%
Not important
106
5.7%
26) Usually, how long do you have to wait to use a public site computer?
Response
Count Percent
No wait
336
18.1%
Less than 10 minutes
932
50.2%
10-20 minutes
423
22.8%
20-30 minutes
101
5.4%
Between 1/2 hour and an hour 46
2.5%
More than an hour
1.0%
18
27) If you have used iPrint, please indicate your level of agreement with each of the comments below.
(Percentages)
Strongly Agree Agree Neutral Disagree
Strongly
Disagree
Don't know/Not
applicable
iPrint is easy for me to use
39.5%
29.3% 11.4%
3.3%
3.5%
13.0%
iPrint works well
28.9%
28.6% 15.8%
8.5%
5.0%
13.2%
The iPrint allocation is
adequate
20.2%
24.6% 17.4%
10.6%
13.0%
14.1%
27.1) iPrint is easy for me to use(If you have used iPrint, please indicate your level of agreement with each
of the comments below.)
Response
Count Percent
Strongly Agree
703
39.5%
Agree
521
29.3%
Neutral
202
11.4%
Disagree
59
3.3%
Strongly Disagree
62
3.5%
Don't know/Not applicable 231
13.0%
27.2) iPrint works well(If you have used iPrint, please indicate your level of agreement with each
of the comments below.)
Response
Count Percent
Strongly Agree
512
28.9%
Agree
506
28.6%
Neutral
280
15.8%
Disagree
151
8.5%
Strongly Disagree
89
5.0%
13.2%
27.3) The iPrint allocation is adequate(If you have used iPrint, please indicate your level of agreement with
each of the comments below.)
Response
Count Percent
Strongly Agree
358
20.2%
Agree
435
24.6%
Neutral
308
17.4%
Disagree
187
10.6%
Strongly Disagree
230
13.0%
14.1%
28) If you live in UB Residence Halls or Apartments, please indicate your level of agreement with the
following questions regarding NetPass.
(Percentages)
Strongly Agree Agree Neutral Disagree Strongly Disagree Not applilcable
NetPass is important to keep
my computer secure
24.4%
22.9% 13.2%
1.6%
1.9%
36.0%
NetPass has performed quickly
for me
20.7%
22.6% 14.7%
3.8%
1.8%
36.5%
NetPass instructions helped me
fix my computer
12.0%
12.7% 22.6%
3.4%
2.3%
47.1%
NetPass is an unneccesary
annoyance
10.7%
10.4% 22.0%
11.5%
7.5%
37.9%
Comment Responses:
V142
N/A live off campus
N/A
Science Courses require more printing and shoud be allocated
Additional firewall that is not needed for me slows me down whenevr I use net. Most of the ports are closed, including
the ports that I use. It should be banned, or at least, optional.
needs to be more strict
Should be able to be used by multiple computers as I have 2 laptops and use them simultaneously.
NetPass needs to be refined. Its a pain to sign in everytime you get back to your computer.
i dont know netpass
n/a
UB rocks
if enable webaccess on switch, locks. annoying to use multiple nics and wifi cards, locked me out multiple times.
I don't live in a residence hall
what's netpass?
I do not live on campus
I live in the residence halls, but do not know what NetPass is
I do not know what NetPass is
none
I don't know what netpass is
I don't know what NetPass is.
It sucks!
annoyance, but necessary
NetPass probably helps those that don't really know as much about computers as I do.
The NetPass site that occassionally loads usually increases the wait time to get onto the internet.
No interest
What is net pass?
I dont know what it even does?
Linux!!!!
Its a pain to use devices without browsers
Let people secure their own machines. Mine's safe; they can't infect it.
don't live on campus
I have no idea about Netpass
i dont know what that is
dont know what it is
what is net pass
i don't live on campus.
UB firewall sucks, tunneling through with secure vpn to florida server; definatly faster connection with vpn enabled vs
not on
i don't reside on campass
I understand why it is needed b.ut it is annoying
The seed of internet connection is kinda limited during daytime.
do not live
I do not reside in on-campus housing.
if a firewall is intalled or if behind a router net pass will never find any problems even if there are problems so i think it
is useless because i won't turn off my firewall for netpass to check my computer.
i dont know what NetPass is
I have never used the computers at UB. I have a laptop and a home computer.
need to sync passwords and user names
28.1) NetPass is important to keep my computer secure(If you live in UB Residence Halls or Apartments,
please indicate your level of agreement with the following questions regarding NetPass.)
Response
Count Percent
Strongly Agree
313
24.4%
Agree
294
22.9%
Neutral
169
13.2%
Disagree
21
1.6%
Strongly Disagree 25
1.9%
Not applilcable
36.0%
463
28.2) NetPass has performed quickly for me(If you live in UB Residence Halls or Apartments, please
indicate your level of agreement with the following questions regarding NetPass.)
Response
Count Percent
Strongly Agree
264
20.7%
Agree
288
22.6%
Neutral
188
14.7%
Disagree
48
3.8%
1.8%
Not applilcable
36.5%
466
28.3) NetPass instructions helped me fix my computer(If you live in UB Residence Halls or Apartments,
please indicate your level of agreement with the following questions regarding NetPass.)
Response
Count Percent
Strongly Agree
153
12.0%
Agree
162
12.7%
Neutral
289
22.6%
Disagree
44
3.4%
2.3%
Not applilcable
47.1%
603
28.4) NetPass is an unneccesary annoyance(If you live in UB Residence Halls or Apartments, please
indicate your level of agreement with the following questions regarding NetPass.)
Response
Count Percent
Strongly Agree
137
10.7%
Agree
132
10.4%
Neutral
281
22.0%
Disagree
147
11.5%
7.5%
Not applilcable
37.9%
483
30) For each of the computing-related problems listed below, which is your first choice when seeking help?
(Percentages)
Books
CIT
Help
Desk
Cybrary /
library
staff
Friends
Off site
vendor
UBMicro
UB
documentation
Web
Other
Difficulty
connecting to UB
2.5%
34.1%
10.1%
33.2%
0.9%
2.3%
3.5%
7.6%
5.8%
Difficulty printing
1.8%
25.2%
36.3%
21.3%
1.0%
0.9%
1.6%
5.9%
6.0%
Email problems
1.8%
33.6%
10.4%
30.9%
1.3%
1.8%
3.2%
9.4%
7.7%
Installing Tech
Tools software
1.8%
26.8%
6.9%
33.3%
1.2%
8.6%
5.7%
8.8%
7.1%
Installing
software
purchased at
UBMicro
1.5%
20.5%
6.4%
27.9%
1.3%
24.5%
3.4%
7.6%
6.8%
Installing
software obtained
elsewhere
2.5%
15.9%
5.8%
38.5%
5.9%
5.3%
1.2%
14.8% 10.1%
Logging on to UB
service
(UBLearns, MyUB,
etc.)
1.2%
36.9%
11.8%
29.6%
1.0%
2.4%
4.2%
6.4%
6.5%
My computer is
1.9%
not "working right"
21.0%
6.2%
35.5%
6.2%
8.6%
0.9%
9.5%
10.1%
Suspected virus
infection
21.4%
5.3%
30.7%
6.1%
8.3%
0.9%
13.6% 12.1%
1.6%
30.1) Difficulty connecting to UB(For each of the computing-related problems listed below, which is your
first choice when seeking help?)
Response
Count Percent
Books
46
2.5%
CIT Help Desk
617
34.1%
Cybrary / library staff 183
10.1%
Friends
601
33.2%
Off site vendor
16
0.9%
UBMicro
41
2.3%
UB documentation
64
3.5%
Web
138
7.6%
Other
105
5.8%
30.2) Difficulty printing(For each of the computing-related problems listed below, which is your first choice
when seeking help?)
Response
Count Percent
Books
32
1.8%
CIT Help Desk
454
25.2%
36.3%
Friends
385
21.3%
Off site vendor
18
1.0%
UBMicro
17
0.9%
UB documentation
29
1.6%
Web
106
5.9%
Other
108
6.0%
30.3) Email problems(For each of the computing-related problems listed below, which is your first choice
when seeking help?)
Response
Count Percent
Books
32
1.8%
CIT Help Desk
604
33.6%
10.4%
Friends
554
30.9%
Off site vendor
24
1.3%
UBMicro
32
1.8%
UB documentation
57
3.2%
Web
168
9.4%
Other
138
7.7%
30.4) Installing Tech Tools software(For each of the computing-related problems listed below, which is
your first choice when seeking help?)
Response
Count Percent
Books
32
1.8%
CIT Help Desk
480
26.8%
6.9%
Friends
597
33.3%
Off site vendor
21
1.2%
UBMicro
154
8.6%
UB documentation
102
5.7%
Web
157
8.8%
Other
127
7.1%
30.5) Installing software purchased at UBMicro(For each of the computing-related problems listed below,
which is your first choice when seeking help?)
Response
Count Percent
Books
27
1.5%
CIT Help Desk
369
20.5%
6.4%
Friends
502
27.9%
Off site vendor
24
1.3%
UBMicro
440
24.5%
UB documentation
61
3.4%
Web
137
7.6%
Other
123
6.8%
30.6) Installing software obtained elsewhere(For each of the computing-related problems listed below,
which is your first choice when seeking help?)
Response
Count Percent
Books
44
2.5%
CIT Help Desk
285
15.9%
5.8%
Friends
688
38.5%
Off site vendor
106
5.9%
UBMicro
94
5.3%
UB documentation
22
1.2%
Web
264
14.8%
Other
181
10.1%
30.7) Logging on to UB service (UBLearns, MyUB, etc.)(For each of the computing-related problems listed
below, which is your first choice when seeking help?)
Response
Count Percent
Books
22
1.2%
CIT Help Desk
662
36.9%
11.8%
Friends
530
29.6%
Off site vendor
18
1.0%
UBMicro
43
2.4%
UB documentation
76
4.2%
Web
115
6.4%
Other
116
6.5%
30.8) My computer is not "working right"(For each of the computing-related problems listed below, which
is your first choice when seeking help?)
Response
Count Percent
Books
34
1.9%
CIT Help Desk
380
21.0%
6.2%
Friends
642
35.5%
Off site vendor
112
6.2%
UBMicro
156
8.6%
UB documentation
16
0.9%
Web
172
9.5%
Other
183
10.1%
30.9) Suspected virus infection(For each of the computing-related problems listed below, which is your first
choice when seeking help?)
Response
Count Percent
Books
29
1.6%
CIT Help Desk
386
21.4%
5.3%
Friends
553
30.7%
Off site vendor
110
6.1%
UBMicro
150
8.3%
UB documentation
16
0.9%
Web
246
13.6%
Other
218
12.1%
32) To what extent do you agree or disagree with the following statements?
(Percentages)
Strongly Agree Agree Neutral Disagree Strongly Disagree
I am receiving enough training to use my
computer (or public site computers) at UB
26.0%
36.1% 28.2%
7.3%
2.5%
Using a computer helps me achieve my course
work goals
59.5%
31.4% 8.3%
0.5%
0.3%
There is sufficient wireless connectivity on campus. 24.5%
32.3% 25.9%
13.5%
3.9%
The wireless network performs as needed
33.2% 30.5%
10.2%
3.0%
23.1%
MyUB helps me keep track of important academic
information, due dates and campus events
46.9%
37.1% 13.1%
2.4%
0.6%
Online resources from the UB libraries has helped
me with research for my courses
40.6%
36.3% 18.6%
3.2%
1.3%
I use the UB libraries online reserve materials for
my courses
32.0%
31.9% 24.2%
8.0%
3.9%
32.1) I am receiving enough training to use my computer (or public site computers) at UB(To what extent
do you agree or disagree with the following statements?)
Response
Count Percent
Strongly Agree
471
26.0%
Agree
655
36.1%
Neutral
511
28.2%
Disagree
132
7.3%
2.5%
32.2) Using a computer helps me achieve my course work goals(To what extent do you agree or disagree
with the following statements?)
Response
Count Percent
Strongly Agree
1083
59.5%
Agree
571
31.4%
Neutral
152
8.3%
Disagree
10
0.5%
Strongly Disagree 5
0.3%
32.3) There is sufficient wireless connectivity on campus.(To what extent do you agree or disagree with the
following statements?)
Response
Count Percent
Strongly Agree
445
24.5%
Agree
587
32.3%
Neutral
471
25.9%
Disagree
245
13.5%
3.9%
32.4) The wireless network performs as needed(To what extent do you agree or disagree with the following
statements?)
Response
Count Percent
Strongly Agree
418
23.1%
Agree
600
33.2%
Neutral
551
30.5%
Disagree
184
10.2%
3.0%
32.5) MyUB helps me keep track of important academic information, due dates and campus events(To what
extent do you agree or disagree with the following statements?)
Response
Count Percent
Strongly Agree
851
46.9%
Agree
673
37.1%
Neutral
237
13.1%
Disagree
43
2.4%
0.6%
32.6) Online resources from the UB libraries has helped me with research for my courses(To what extent do
you agree or disagree with the following statements?)
Response
Count Percent
Strongly Agree
735
40.6%
Agree
658
36.3%
Neutral
337
18.6%
Disagree
58
3.2%
1.3%
32.7) I use the UB libraries online reserve materials for my courses(To what extent do you agree or
disagree with the following statements?)
Response
Count Percent
Strongly Agree
581
32.0%
Agree
579
31.9%
Neutral
439
24.2%
Disagree
146
8.0%
3.9%
33) Please choose the most appropriate response regarding importance for each item listed below.
(Percentages)
Very
Important
Somewhat
Important
Neutral
Of Little
Importance
Not
Important
Don't know/
not applicable
Enhance MyUB to
provide more
features
32.6%
39.2%
20.6%
4.7%
2.1%
0.9%
Improve printing in
public sites
49.4%
28.8%
15.9%
2.8%
1.1%
2.0%
Increase online
library resources
41.2%
32.3%
20.3%
3.4%
1.3%
1.6%
Provide more access
to labs and
workstations
48.1%
30.1%
15.7%
3.2%
0.9%
2.0%
Provide web space
and development
tools
32.9%
31.9%
24.4%
5.5%
2.6%
2.7%
Comment Responses:
V166
I would like to see more electronic journals that are Occupational Therapy based such as AJOT journals and Journal of
Occupational Science
I would like to see more electronic journals that are Occupational Therapy based such as AJOT journals and Journal of
Occupational Science
i need more ubfs space.. a lot more.
MyUB is too cluttered to weed out important information from the fluff.
Public access in the CFA is needed. All computers require an additional $100 fee to use.
n/a
More workstations around campus would be great.
Greater electronic access to backdated and obscure journals the library does not subscribe to is needed
I really like MyUB and wish I had had something like it at the school I transferred from
no comments
Make the wireless more campus wide...make it work everywhere.
more computers in libraries
the people working the printers never do their job at the HSL, I always see students sorting the pritnouts while the
workers SIT! It's frustrating!
no somment
labs should be open on the weekends and after 5
we need more computers
I purchased a laptop because it was too difficult to get a free computer to use.
The UB wireless network should be available in the dorms and apartments!!!
More scanning sites.
Shouldn't English students have a cozy writing center?
none
I thought we had web space and develpment tools.
Every single university decided it was a great idea to have a "portal". It is NOT 1995. Portals suck, they have always
sucked, they will always suck, so don't waste your time. I use it exclusvely to get to other links I could just as well
type.
I can't comment about anything related direct to services provided at UB because I have yet to use any services
onsite.
Increase library's online subscriptions to more databases and journals
make using online article and journal resources easier to navigate.
The articles available online need to ALL be accessible. I cannot tell you how many times I have found articles that
were not full next nor locatable. Its hard to do research without getting easily frustrated.
10mb is not enough web space.
After logging into MYUB, I wish that I didn't have to re-enter my UBIT name and password to open up UBLearns or
Webmail. It would be nice, after logging into MYUB, if clicking on those links would go automatically to their pages.
After logging into MYUB, I wish that I didn't have to re-enter my UBIT name and password to open up UBLearns or
Webmail. It would be nice, after logging into MYUB, if clicking on those links would go automatically to their pages.
wireless networks in large lecture areas are hard to connect to, unless you sit in the back.
The printing situation on campus has improved.
one log in for all my ub sites, webmail, ublearns, blackboard!!!!!
LAMP SERVER yea DUDEK
It is becoming increasingly important in my department, Library Science to be able to use web development software
such as Dreamweaver.
More web space!
I would KILL for any sort of server-side processing on the UB webspace. Ruby would be nice, but even PHP would
work. I can't use my UB hosting for nontrivial sites, let alone work for Web Programming classes, because there's no
server-side. Please?
Not all library reserve materials for my course are available on-line. It would be helpful as a commuter if they were.
Faster machines/log in time would help!
It's always important to innovate, even if you have the best system.
I wish there was a format for myub that helped you read it better. it can all jumble together and students have
difficulty finding what they need if they haven't looked for it before. also, i have NO luck with the search engine...time
for a tweak?
more computers and printers are needed to go with the increasing number of students that are attending the school
n/a
i like the way things are.
I have yet to use many of these resources yet.
I wish that the UBWebmail was a little more advanced
Our web space should be at least as large as our email space.
Stop taking away online resources from library like oxford core reference
sometimes i have to wait a while for a computer at the libraries
please expand the wireless connection through on campus apartment
I want full-campus wireless coverage
33.1) Enhance MyUB to provide more features(Please choose the most appropriate response regarding
importance for each item listed below.)
Response
Count Percent
Very Important
585
32.6%
Somewhat Important
704
39.2%
Neutral
370
20.6%
Of Little Importance
85
4.7%
Not Important
37
2.1%
Don't know/not applicable 16
0.9%
33.2) Improve printing in public sites(Please choose the most appropriate response regarding importance
for each item listed below.)
Response
Count Percent
Very Important
887
49.4%
Somewhat Important
517
28.8%
Neutral
286
15.9%
51
2.8%
Not Important
19
1.1%
2.0%
33.3) Increase online library resources(Please choose the most appropriate response regarding importance
for each item listed below.)
Response
Count Percent
Very Important
735
41.2%
Somewhat Important
576
32.3%
Neutral
363
20.3%
60
3.4%
Not Important
23
1.3%
1.6%
33.4) Provide more access to labs and workstations(Please choose the most appropriate response
regarding importance for each item listed below.)
Response
Count Percent
Very Important
861
48.1%
Somewhat Important
539
30.1%
Neutral
281
15.7%
58
3.2%
Not Important
16
0.9%
2.0%
33.5) Provide web space and development tools(Please choose the most appropriate response regarding
importance for each item listed below.)
Response
Count Percent
Very Important
591
32.9%
Somewhat Important
572
31.9%
Neutral
438
24.4%
99
5.5%
Not Important
47
2.6%
2.7%
34) Please rate how important extended hours (24x7) access is to you for each of the following services.
(Percentages)
Very
Important
Somewhat
Important
Neutral
Of Little
Importance
Not
Important
Don't know/
not applicable
BIRD
40.0%
27.0%
17.2%
6.1%
4.8%
4.9%
Checkstops
45.1%
26.7%
17.0%
5.0%
3.6%
2.6%
Course schedule
65.8%
22.0%
8.5%
2.0%
1.1%
0.7%
Expected graduation
date for financial aid
41.3%
28.8%
18.2%
6.3%
2.8%
2.5%
Final exam schedule
61.0%
23.6%
10.0%
3.2%
1.2%
1.0%
Grades
67.9%
21.5%
6.8%
2.1%
0.9%
0.7%
My DARS report
61.1%
21.6%
10.6%
2.6%
1.1%
3.0%
Parking permit
31.8%
27.8%
22.9%
7.3%
4.6%
5.7%
Web registration
71.9%
17.5%
7.1%
1.7%
0.7%
1.1%
Comment Responses:
V176
web registration should be 24/7 but it closes at 11
There is no reason whatsoever that all of these should not be 24 hours
A lot of other universties have these services avaiable 24/7, it does not make sense why there is such a long
downtime. Backups and updates should be able to be done in realtime.
Checkstops are stupid!!!! all they do is cause unneeded trouble, they should not interfer with registration for classes.
I am freqently finding myself logging in 'after hours'. It is very frustrating.
it's really inconvenient, as a college student on a weird sleeping schedule, to try to look something up that closed
down at 11pm. the internet is supposed to be available all the time!!!
DARS and web reg. most important
I understand that those services aren't working after 11pm because there's no support personel at night, but put a
disclaimer - that would solve the problem
everything works fine the way it is now.
should add more space for the web registration, there are many difficulties to access.
all convenient
during the registration rush web registration was full to capacity and BIRD didn't allow acess until after dozens of tries,
I now have terrible classes, do something to change this system of first come first serve, Terrible, it makes me sick.
what website closes at night??!!??
sometimes you need to find out where your exam is at 4am and it's frustrating when you can't
Sometimes i dont even have a chanxe to look at my computer to do anything until after work at 1 am.
24/7 access is always great!
I say the same thing every year - WHY DOES A WEBSITE HAVE OPERATING HOURS? This is such a nonsensical
point... I've been here 5 years and have yet to understand it. Every other MyUB modification you made is completely
unimportant comparatively...
Everything should be available 24 hours a day!
Any academic tool should be available 24x7, its often easiest to do work between 11-7
These are mostly web based resources, should be open 24 hours a day!
We're in college. We stay up late.
none
Improve registration
BIRD does not work for me; the password they have me use is not correct, though I have never used it let alone
change it.
i never know what my regestration time exactly is
Havinga cutoff time is not a good thing. I would greatly appreciate access to these features at all times.
I need extended hrs for most of these services because I live off campus. A lot of these things close before I get out of
work. I have been very frustrated with trying to get my parking permit and my UB student ID card. I still don't have
either.
Final exam schedule being available is the most important, when someone thinks they have a final at 8am and can't
view it until 7 it could pose a problem
web registration should be 24 hours
I have gone to UB for 4 years, and I had a checkstop which prohibited me from registering for classes. The checkstop
was for not agreeing to something regarding plagiarism, I think thats silly when i registered for fall classes without a
problem.
That's just silly not to have access after hours. What is technology for anyway??
Checking our account balance (billes due, due dates, etc.) should also be made available 24x7
24/7 access is essential
24–7 isn't really necessary. Why not just until 1 AM?
all the above should be available 24/7..please make it available
i don't understand at all why this isn't happening. many of us hold jobs along with going to school and we have to find
time to do this when we're actually home. e.g. after hours. so it is beyond frustrating that we have to take time off
work/scho
What good is 24x7 access to checkstop data if there's no one in an office to help resolve it 24x7?
The more availabilty a person has to access information the easier it is for a person to take care of any problems.
n/a
DARS report should be 24 hours 7 days a week
While I understand the need for updates/backups/etc, it's unreasonable for critical services to be offline for so many
hours every day.
my myub doesnt let me access things after 11pm but i wish it did.
I don't see why these services are limited to hours of operation. There are times in the middle of the night where I
need to check information and can not; it can be annoying.
during class registration days it took an insanely long time to get onto the web regisration when it opened at 7am...i
wasnt able to get on till 9am so it would be so much more convenient if there were extended hours on those kind of
things
Let's face it, most of what student do on the computer happens after 11, which is when the most important features
are unavailable.
We need more student parking. It sucks choosing between going to class and getting a ticket or just not going and
that's how it is sometimes.
Add paying parking tickets to online
This is the only place i've seen where computers need to go to bed and stop working
34.1) BIRD(Please rate how important extended hours (24x7) access is to you for each of the following
services.)
Response
Count Percent
Very Important
720
40.0%
Somewhat Important
485
27.0%
Neutral
309
17.2%
110
6.1%
Not Important
86
4.8%
4.9%
34.2) Checkstops(Please rate how important extended hours (24x7) access is to you for each of the
following services.)
Response
Count Percent
Very Important
812
45.1%
Somewhat Important
481
26.7%
Neutral
306
17.0%
90
5.0%
Not Important
65
3.6%
2.6%
34.3) Course schedule(Please rate how important extended hours (24x7) access is to you for each of the
Response
Count Percent
Very Important
1181
65.8%
Somewhat Important
396
22.0%
Neutral
152
8.5%
36
2.0%
Not Important
19
1.1%
0.7%
34.4) Expected graduation date for financial aid(Please rate how important extended hours (24x7) access
is to you for each of the following services.)
Response
Count Percent
Very Important
740
41.3%
Somewhat Important
516
28.8%
Neutral
327
18.2%
113
6.3%
Not Important
51
2.8%
2.5%
34.5) Final exam schedule(Please rate how important extended hours (24x7) access is to you for each of
the following services.)
Response
Count Percent
Very Important
1099
61.0%
Somewhat Important
425
23.6%
Neutral
180
10.0%
58
3.2%
Not Important
21
1.2%
1.0%
34.6) Grades(Please rate how important extended hours (24x7) access is to you for each of the following
services.)
Response
Count Percent
Very Important
1225
67.9%
Somewhat Important
387
21.5%
Neutral
123
6.8%
38
2.1%
Not Important
17
0.9%
0.7%
34.7) My DARS report(Please rate how important extended hours (24x7) access is to you for each of the
Response
Count Percent
Very Important
1095
61.1%
Somewhat Important
388
21.6%
Neutral
190
10.6%
46
2.6%
Not Important
20
1.1%
3.0%
34.8) Parking permit(Please rate how important extended hours (24x7) access is to you for each of the
Response
Count Percent
Very Important
573
31.8%
Somewhat Important
501
27.8%
Neutral
412
22.9%
131
7.3%
Not Important
83
4.6%
5.7%
34.9) Web registration(Please rate how important extended hours (24x7) access is to you for each of the
Response
Count Percent
Very Important
1295
71.9%
Somewhat Important
315
17.5%
Neutral
128
7.1%
30
1.7%
Not Important
12
0.7%
1.1%
35) To what extent do you agree or disagree that each of the following enhances your registration
experience?
(Percentages)
Strongly Agree Agree Neutral Disagree
Strongly
Disagree
Don't know / Not
applicable
Ability to access my
checkstops real-time
52.4%
27.9% 13.7%
0.9%
0.4%
4.7%
Ability to access my
personal schedule of classes
real-time
61.9%
26.7% 9.0%
0.9%
0.2%
1.3%
Ability to access the
University course schedule
real-time
63.5%
25.4% 8.6%
1.1%
0.1%
1.3%
Ability to access registration
after 11 PM
60.3%
22.6% 11.9%
2.2%
1.3%
1.6%
Ability to access registration
prior to 7 AM
53.1%
22.7% 16.3%
3.9%
2.3%
1.8%
Increase in number of
Registration Windows
52.9%
21.7% 18.0%
3.4%
1.2%
2.9%
Tighter integration of course
schedule with registration
46.9%
28.2% 17.5%
1.9%
0.7%
4.7%
35.1) Ability to access my checkstops real-time (To what extent do you agree or disagree that each of the
following enhances your registration experience?)
Response
Count Percent
Strongly Agree
941
52.4%
Agree
501
27.9%
Neutral
246
13.7%
Disagree
17
0.9%
Strongly Disagree
8
0.4%
Don't know / Not applicable 84
4.7%
35.2) Ability to access my personal schedule of classes real-time(To what extent do you agree or disagree
that each of the following enhances your registration experience?)
Response
Count Percent
Strongly Agree
1107
61.9%
Agree
477
26.7%
Neutral
160
9.0%
Disagree
16
0.9%
Strongly Disagree
4
0.2%
1.3%
35.3) Ability to access the University course schedule real-time(To what extent do you agree or disagree
that each of the following enhances your registration experience?)
Response
Count Percent
Strongly Agree
1131
63.5%
Agree
453
25.4%
Neutral
153
8.6%
Disagree
20
1.1%
Strongly Disagree
2
0.1%
1.3%
35.4) Ability to access registration after 11 PM(To what extent do you agree or disagree that each of the
Response
Count Percent
Strongly Agree
1075
60.3%
Agree
404
22.6%
Neutral
212
11.9%
Disagree
40
2.2%
Strongly Disagree
24
1.3%
1.6%
35.5) Ability to access registration prior to 7 AM(To what extent do you agree or disagree that each of the
Response
Count Percent
Strongly Agree
951
53.1%
Agree
406
22.7%
Neutral
292
16.3%
Disagree
69
3.9%
Strongly Disagree
41
2.3%
1.8%
35.6) Increase in number of Registration Windows(To what extent do you agree or disagree that each
of the following enhances your registration experience?)
Response
Count Percent
Strongly Agree
944
52.9%
Agree
387
21.7%
Neutral
322
18.0%
Disagree
60
3.4%
Strongly Disagree
21
1.2%
2.9%
35.7) Tighter integration of course schedule with registration(To what extent do you agree or disagree that
each of the following enhances your registration experience?)
Response
Count Percent
Strongly Agree
837
46.9%
Agree
503
28.2%
Neutral
313
17.5%
Disagree
34
1.9%
Strongly Disagree
13
0.7%
4.7%
36) How often do you use MyUB?
Response
Count Percent
Daily
1062
59.6%
3-4 times per week
459
25.8%
4-8 times a month
200
11.2%
3-4 times a semester
47
2.6%
Never
8
0.4%
0.3%
37) How often do you use each of the following features of MyUB?
(Percentages)
Daily
3-4 times
per week
4-8 times
per month
3-4 times per
semester
Never
Don't know/Not
applicable
Access Web registration
12.2% 13.1%
20.7%
51.8%
0.8%
1.4%
Access My Grades
11.7% 18.5%
32.5%
33.4%
1.8%
2.2%
Access My Schedule
14.1% 21.9%
33.7%
26.8%
2.3%
1.2%
Access Webmail
61.6% 15.1%
8.8%
5.2%
8.2%
1.2%
Search UB Directory
12.5% 19.2%
29.3%
23.9%
12.6% 2.6%
Use ePay to pay my bill and/
or view my balance
6.4%
14.1%
39.0%
28.0% 5.7%
Use as starting point to
access UB online information
24.0% 21.5%
21.8%
16.1%
13.0% 3.6%
View "Need-to-Know"
reminders about deadlines &
events
19.7% 22.9%
23.9%
17.1%
13.6% 2.8%
View news and weather
16.1% 18.1%
18.3%
15.3%
29.1% 3.2%
View the UB events
schedules
16.0% 21.6%
25.1%
21.1%
14.1% 2.1%
View information about
campus computing
11.3% 15.6%
22.2%
21.7%
25.8% 3.3%
View My Final Exam Schedule 10.9% 15.2%
24.6%
42.2%
5.0%
6.8%
2.0%
37.1) Access Web registration(How often do you use each of the following features of MyUB?)
Response
Daily
Count Percent
220
12.2%
3-4 times per week
238
13.1%
4-8 times per month
374
20.7%
3-4 times per semester
937
51.8%
Never
15
0.8%
1.4%
37.2) Access My Grades(How often do you use each of the following features of MyUB?)
Response
Count Percent
Daily
211
11.7%
3-4 times per week
335
18.5%
4-8 times per month
588
32.5%
604
33.4%
Never
32
1.8%
2.2%
37.3) Access My Schedule(How often do you use each of the following features of MyUB?)
Response
Count Percent
Daily
254
14.1%
3-4 times per week
394
21.9%
4-8 times per month
607
33.7%
482
26.8%
Never
41
2.3%
1.2%
37.4) Access Webmail(How often do you use each of the following features of MyUB?)
Response
Count Percent
Daily
1110
61.6%
3-4 times per week
272
15.1%
4-8 times per month
158
8.8%
94
5.2%
Never
147
8.2%
1.2%
37.5) Search UB Directory(How often do you use each of the following features of MyUB?)
Response
Count Percent
Daily
224
12.5%
3-4 times per week
344
19.2%
4-8 times per month
524
29.3%
427
23.9%
Never
225
12.6%
2.6%
37.6) Use ePay to pay my bill and/or view my balance(How often do you use each of the following features
of MyUB?)
Response
Count Percent
Daily
116
6.4%
3-4 times per week
122
6.8%
4-8 times per month
254
14.1%
704
39.0%
Never
504
28.0%
5.7%
37.7) Use as starting point to access UB online information(How often do you use each of the following
features of MyUB?)
Response
Count Percent
Daily
431
24.0%
3-4 times per week
387
21.5%
4-8 times per month
392
21.8%
290
16.1%
Never
234
13.0%
3.6%
37.8) View "Need-to-Know" reminders about deadlines & events(How often do you use each of the
following features of MyUB?)
Response
Count Percent
Daily
355
19.7%
3-4 times per week
411
22.9%
4-8 times per month
430
23.9%
307
17.1%
Never
244
13.6%
2.8%
37.9) View news and weather(How often do you use each of the following features of MyUB?)
Response
Count Percent
Daily
290
16.1%
3-4 times per week
326
18.1%
4-8 times per month
330
18.3%
276
15.3%
Never
526
29.1%
3.2%
37.10) View the UB events schedules(How often do you use each of the following features of MyUB?)
Response
Count Percent
Daily
287
16.0%
3-4 times per week
389
21.6%
4-8 times per month
451
25.1%
380
21.1%
Never
254
14.1%
2.1%
37.11) View information about campus computing(How often do you use each of the following features of
MyUB?)
Response
Count Percent
Daily
204
11.3%
3-4 times per week
282
15.6%
4-8 times per month
401
22.2%
392
21.7%
Never
465
25.8%
3.3%
37.12) View My Final Exam Schedule(How often do you use each of the following features of MyUB?)
Response
Count Percent
Daily
197
10.9%
3-4 times per week
274
15.2%
4-8 times per month
444
24.6%
761
42.2%
Never
91
5.0%
2.0%
39) How did you find out about the University closing after the "October Surprise" storm? (Check all that
apply.)
Response
Count Percent
University (Residence Hall) staff 358
18.4%
Email
314
16.1%
Campus Cable
179
9.2%
Friends
973
50.0%
MyUB
415
21.3%
Police
84
4.3%
Radio
339
17.4%
TV
415
21.3%
UB Web Site
227
11.7%
645-NEWS
321
16.5%
645-2345 - University Updates
200
10.3%
Other
140
7.2%
Other Responses:
Surmised it - V210
Phone call from parent that monday
My family called me because they knew (in albany). an email to on campus students would have been nice, we didnt
know how bad it was off campus.
645-NEWS, though it was wrong for a the first few days.
My friend called me
I didnt!!!
DIdn't know until after I drove an hour from Rochester and found the school closed
You phone number for closings stated that the University was still open even at 8am on Friday.
family
URH&A staff
Walked to campus
645-NEWS Shit the bed that day and radio didnt know squat. i had to drive to campus to find out.
was stranded in friend's room in governers..found out from friends
had to call radio station, info wasn't posted on tv or radio until late
I was at Capen library at the time they annouced classes were cancelled.
Facebook
I drove and got pulled over.
UB Police
Arrived to school and find out that it is totally deserted
645-NEWS was not updated properly
called the university
I live in new york city, I could care less, I telecommute
I had to call and ask!
Student on South Campus
Friend
Channel 4 news
parents called me
came on campus
the campus phone number didn't have thecorrect information - it also was NOT listed on wkbw news or web site
campus road conditions
professor called students
Was informed by librarian to call a phone number, specified above
Someone else told me
It was REALLY messed up...I called the chem department specifically and they were sending the most mixed
messages ever. Plus I asked my friend and he said there were signs saying class resumed at 5pm which made it even
worse...I assumed ub was closed
In the library(when I stayed that night in the library)
Absolutely disgraceful on the part of the University. Pathetic communication.
Not through UB you guys did a crappy job announcing it, try and campus wide email next time
my professor sent out an email
I just assumed
Called a friend that lived on campus and saw the posting on campus cable.
figured fuck it
TV
6452000
Did not know, no power.
I am an Assistant Hall Director on South Campus, so I learned from my boss
ra
i called and the phone said we still had school so i ask my RA
football coaches
a random person
had to call my mother who called channel 7 news who were very rude to her - had a hard time finding out school was
closed and when it was open again (had no cable and since have cable internet service, no internet)
Unooficial email from people at work.
Volunteer work organized thru SA
parents
never showed up didn't find out until sunday
no power so i just figured not to go
I did not find out any way. Everything said that Ub was open so I went and got in trouble for going. UB needs to
advertise better when campus is closed!
RA
i didnt know
Having so many sources is an excellent thing. Don't let anyone tell you it's redudancy is a bad thing, because it makes
sure as many people as possible find out.
family
NO power, only form of commun ication is cell phone!!!!!
Therer should be a better system of notifying students when the University is closed
UB dropped the ball with the snow storm, both phone lines and myub were not updated in enough time for students to
know what was going on.
checked the local news stations websites (campus cable was down)
i had a feeling that school will be closed
645-2000
nieghbor who works in a library
TV station online since we didn't have actual TV
called my mom
Sign on the Bathroom
roommate
students
friend
645-News needs to be updated!!!
Just a horrendous job notifying students and staff. I trudged through the snow to try to teach a class that the
university cancelled without telling ME! And I'm teaching it!
645-2000
RA
internet
the unversity updates number was not updated and it said that we still had class.
I didn't
lost electricity so the e mail was useless
I was stuck at the libraray
My mother who lives in Erie called me to let me know of what was going on
I CAME TO SCHOOL!!!!!
645-2222
I actually walked to university.
Was at capen library. Announced by staff there.
random sign on the bathroom door in a random building that a friend was lucky enough to see and tell me about. The
phone line, myub, and my email said nothing of a cancellation until LONG LONG after school was cancelled. we dont
even own a tv to knw
walked to south lake community bldg, saw a sign explaining the closure
mother contacted me on cell phone
I didn't know until I went to campus friday morning.
Posted on bathroom doors.
no one
I happended to check the away message of a friend on AIM. The school didn't provide me with any info.
it was very difficult to find out because we didn't have power, friends called me to let me know
I work for Res Life so I found out from my superiors.
my UB had no info posted about the closing when I checked it
I was not informed in any way, and the updates phone number said the campus was open.
Posted fliers on community building of on-campus apartment, and I called 645-2000 for double check
It was hard to find out about the cancelling of classes since the information was only posted on TV at the time that it
was announced. I normally don't watch TV in the morning so that notice was missed.
I called my cello teacher. The internet was down and I had no other access tot he information.
I went to the campus to know that. With my experience of Kobe's earth quake, medias do not work in such situations.
645-news sure wasn't helpful
I called information
from stranger who is also ub student
didn't have class.. the main webpage didn't list the closing.
power was out, radio was the only option
had no power...never knew
NEWS said there was school, and in calling the operator, i found out that school was closed.
called the school
Emails from pofessors/TAs
On campus employer.
Cleaning Staff
family
'645-NEWS' at around 7AM still said the camopus was open and classes were scheduled, a friend told me otherwise
friends
Sign on bathroom door
called my parents
It was kind of stupid to post it online, seeing as most people didn't have power so obviously didn't have internet
access!!!
Local News
I went outside and realized there were no cars in the parking lot. The telephone line was wrong.
without electrical power, how do you think email would help?
UB Information Desk
Students comming back to dorms from finding out classes cancelled on signs.
obvious that it would close!
suitemate came in and told me
online news site
I didn't know campus was closed.
Terrible, I checked myub and it said nothing, and I started walking to my classes. It was embarrasing that myub did
not immediately post that school was cancelled on Friday.
didn't have class, but called office where I have an assistanship
didn't find out, expected email or myub or 645news
I didn't find out classes were canceled until Sunday when I used someone elses computer (I had no power) to find out
about 645-news
Family
local news
crayon written sign on stairway door
Called the general number because I did not know the other numbers off hand and did not have access to the internet
or radio.
friends, I had no power
YIM via my father
I assumed it was closed.
Through the away message of a friend on AIM.
I just didn't come to school 'cause the train wasn't working. An there was that whole "Oh, look, there's a HUGE tree in
my front lawn" thing.
I checked MyUB Friday morning and didn't see a notice of cancellation
No one in my Department answered the phone after 9AM.
I didn't!! I went to class
RA's
Couldn't get accurate info from UBs site in time manner -- I leave the house at 6:30 am! Eventually just decided not
to go -- didn't get confirmation from UB until I got through to UBs operator. UB News was still saying classes schedule
on Saturday!
The DJ on NPR said the station had emergency lights on so I ignored the phone message that calimed classes were
open.
showed up to class and no one was there
tv channel websites
only had contact through cell phones
Called into work
I just stayed home and found out later.
645-NEWS was never updated.
My roommate came screaming into the room at 5 in the morning screeching about how there were no classes. Who
has radios in their dorms anymore? You can get it over the internet if you want it. And, of course, our power was out,
so we couldn't do that
my supervisor at the cfa
I had an 8:00 AM class. UB had not yet closed at that time, and I tried to make it. Got stuck, and was informed by the
police not to bother to come. The system completely broke down on 10/14.
my RA
when i got to campus, 645-NEWS said it was open
landlord
40) How would you like to receive urgent campus notifications? (Check all that apply.)
Response
Count Percent
Cell phone
517
26.6%
Email
1373
70.6%
MyUB
1075
55.2%
Police
157
8.1%
Radio
570
29.3%
Text messaging
434
22.3%
TV
708
36.4%
UB Web Site
609
31.3%
645-NEWS
455
23.4%
645-2345 - university updates 351
18.0%
Campus Cable
14.8%
288
42) What is your class standing?
Response
Count Percent
Freshman
334
18.3%
Sophomore
317
17.3%
Junior
361
19.7%
Senior
380
20.8%
Graduate student
405
22.2%
Non-matriculated
14
0.8%
0.9%
43) What is your residency status?
Response
Count Percent
New York State
1471
80.7%
Out-of-State
78
4.3%
International student
269
14.8%
0.2%
44) Where do you reside?
Response
Count Percent
Residence Hall
495
27.1%
On-campus apartment
178
9.7%
Off campus - home
520
28.5%
Off campus - UB housing (Flickinger Court)
17
0.9%
Off campus - privately rented apartment
515
28.2%
Off campus - apartment complex (e.g., University Village at Sweet Home) 102
45) In which School or College within the University are you enrolled?
Response
Count Percent
5.6%
Architecture and Planning
42
2.3%
Arts & Sciences
537
29.5%
Dental Medicine
15
0.8%
Education
72
3.9%
Engineering & Applied Sciences
242
13.3%
Informatics
61
3.3%
Law
33
1.8%
Management
257
14.1%
Medicine & Biomeidcal Sciences
99
5.4%
Nursing
73
4.0%
Pharmacy & Pharmaceutical Sciences 107
5.9%
Public Health & Health Professions
102
5.6%
Social Work
31
1.7%
Undecided
152
8.3%
Generated: 12/11/2006 11:14:07 AM

WebSurveyor Analysis: IT Survey 2006-07

Transcription

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