MARkEtiNG RESEARch EMERGiNG TEchNOlOGy ANd SOFtwARE

Marketing
Research
Emerging
Technology and
Software
Directory
www.mra-net.org/alert
The following is an advertising supplement. The 2009
Emerging Technology and Software Directory showcases
some of the companies in the survey and opinion research
industry that are developing innovative techniques and
technology for researchers to use to make research easier,
more accurate and more widespread. If you would like
additional information on any of the listed companies, please
use the contact information included in the listing. To be
included in next year’s Emerging Technology and Software
Directory, contact Alert! Magazine’s editor, Tara Cantore at
MRA’s Alert! Magazine - 07/09 25
tara.cantore@mra-net.org.
Alert! Magazine’s Emerging Technology and Software Directory 2009
CfMC
547 Howard Street
San Francisco, CA 94501
(415) 777-0470
www.cfmc.com
Gene Filipi, PRC
sales@cfmc.com
Elemental Data Collection Inc.
130 Slater Street, Suite 250
Ottawa, Ontario, K1P 6E2
(613) 667-9352
www.elementaldci.com
Colin Kiviaho
ckiviaho@elementaldci.com
GeeYee Inc.
200 S. Wacker Drive, 15th Floor
Chicago, IL 60606
(312) 860-4393
www.geeyee.com
Thomas Malkin, President
tom@geeyee.com
CfMC: Solutions for Research. We
provide the most robust browser-based
interviewing software available, like
webCATI – worldwide interviewing
without splitting sample, data or
quotas. We are also the researcher’s
back room for Web survey programming, hosting and sample procurement
for the largest (and smallest)
researchers.
Elemental Data Collection provides a
full range of field services including:
CATI interviewing, online surveys, elite
B2B, remote monitoring, multilingual
capabilities, mail/data entry, coding and
tabulation services. We are an independently-owned and operated company.
As your research partner, we ensure
high-quality data and fast, responsive
service at affordable prices.
GeeYee offers a cutting-edge Social
Media Listening Technology Platform
that amplifies your focus groups. It is
innovative, not just in the way its
automated solution helps firms discover
and provide greater meaning to social
media on any subject, but also in its full
transparency, accuracy and
affordability.
Confirmit
Esearch.com, Inc.
32 S Middleridge
Rolling Hills, CA 90274
(310) 265-4608
www.esearch.com; http://it.esearch.com
Janet Westergaard
esearch@esearch.com
Confirmit provides the world’s leading
SaaS software that enables organizations to conduct Customer Feedback,
Employee Feedback and Market
Research programs. Our customers are
primarily Global 5000 companies and
Market Research agencies worldwide,
who rely on our wide range of products
for feedback/data collection, panel
management, data processing, analysis
and reporting.
Premiere Online Research Panel
Esearch.com provides one of the best
online research panels available. We
started building the panel in 1995. It
was one of the Internet’s first, and has
grown to be one of the best. Complete
demographic information is collected
on each panel member so researchers
can specify exactly who they are looking for. Esearch.com can field an entire
project for you, or send panel members
to your online survey.
424 W33rd Street, Suite 410
New York, NY 10001
(212) 660-1800
www.confirmit.com
Yaron Brenman
info@confirmit.com
CREOSO Corporation
2810 S 24th Street # 102
Phoenix, AZ 85034-6825
(602) 438-2100
www.digivey.com
Elisabeth Scherer
sales@creoso.com
CREOSO’s Digivey Survey Solutions
for use in face-to-face interviews and
on-site surveys with touch computers
have earned a reputation as an authority in interactive paperless surveys. The
Digivey survey software is easy to use
and designed to yield more and higher
quality data gathered at the point-ofexperience.
26
A special advertising supplement
MRA’s Alert! Magazine - 07/09
E-Tabs
201 Houston, Suite 308
Batavia, IL 60510
(888) 823-8227
www.e-tabs.com
William Worth
info@e-tabs.com
E-Tabs are the world experts in report
automation, endorsed by top market
research agencies and End Users
globally. Our award winning software
range enables you to deliver greater
efficiencies, time and cost savings by
automating the reporting process, preparing charts and presentations directly
from your existing data sources.
Greenfield Online/Ciao Surveys
21 River Road, Suite 2000
Wilton, CT 06897
(866) 296-3049
www.greenfield-ciaosurveys.com
Keith Price
solutions@greenfield.com
Greenfield Online/Ciao Surveys has one
of the largest most robust and demographically diverse panels in the world,
and we continue to innovate as we’ve
developed a number of ways to engage
and communicate with respondents.
Look to us for high-quality data and an
unparalleled client experience. Contact
us www.greenfield-ciaosurveys.com or
#1-866-296-3049.
Harker Media Group
1616 E. Millbrook Rd., Suite 230
Raleigh, NC 27609
(919) 954-8300
Harkermediagroup.com
Meghan O’Neill
info@harkerresearch.com
Full-service market research firm specializing in Media Research. Spacious
focus group facility with Wireless Real
Time Response System available. Fullservice data collection and recruitment
with 100-station call center. Broad
range of perceptual research services,
including Strategic Market Studies,
Auditorium Music Tests, Call-Out
Music Evaluation, Focus Groups and
Sales Effectiveness Studies.
www.mra-net.org/alert
Alert! Magazine’s Emerging Technology and Software Directory 2009
A special advertising supplement
iModerate Research Technologies
720 S. Colorado Blvd. Suite 500 N.
Denver, CO 80246
(303) 333-7880
www.imoderate.com
Adam Rossow
info@imoderate.com
Inquisite
3001 Bee Caves Rd Ste 300
Austin, TX 78746
(512) 225-6816
www.inquisite.com
Wynn Hartley
wynn@inquisite.com
Marketing Systems Group
565 Virginia Drive
Fort Washington, PA 19034
(800) 336-7674
www.M-S-G.com
Alan Lambert
info@M-S-G.com
iModerate listens, connects and digs
deeper with consumers online to
deliver the research story. We utilize
live, online, one-on-one, professionally
moderated interview sessions to engage
consumers in a personalized discussion.
These sessions can be embedded into
a survey for a hybrid approach or as a
stand-alone qualitative solution.
Inquisite is the Web survey tool of
choice by market researchers worldwide. A ‘Who’s Who’ of commercial
market researchers use Inquisite behind
the scenes as their technical ‘secret
weapon’ to handle even the largest,
most complex, high volume, multicultural surveys. Available as SaaS or
on-premise installation.
Interactive Video Productions LLC
470 Highway 79
Morganville, NJ 07751
(732) 970-9446
www.interactivevideo.com.com
Bob Granito, President
info@interactivevideo.com
Itracks
150 -820 51St Street East
Saskatoon, SK S7K0X8
(888) 525-5026
www.itracks.com
Jim Longo,PRC
info@itracks.com
GENESYS full service sampling
capabilities include in-house/Webbased sampling systems, multi-mode,
Address-Based, 1000-series RDD,
listed household, business, targeted
and online samples; sample screening.
PRO-T-S® and new hostedPRO-T-S are
researchPredictive dialing systems that
improve productivity, accuracy, quality
and flexibility, while reducing costs.
ARCS® is a panel management/recruiting and IVR/Web-based data collection
system.
IVP offers a choice of unique and innovative technology solutions for market
researchers across the USA and UK.
Our range of services includes usability
and eye tracking labs with full-time
technicians and videographers for
ethnographic research and summary
highlight videos. New for 2009:
Biometric emotional monitoring labs.
Itracks is a world-leading provider of
online data collection and online marketing services. We provide online
qualitative and quantitative research
tools, online marketing research
communities, online panels, concepttesting tools and custom development.
Itracks specializes in highly complex
multi-country studies and has software
available in over 20 languages.
InterClipper INC
382 Chestnut Hill Rd
Stone Ridge, NY 12484
(845) 687-2712
www.interclipper.com
Mike Haller
info@interclipper.com
InterClipper™ provides video clipping
for qualitative research. ViC Marker
(www.viccd.com) lets you bookmark
your video as you watch your sessions.
DVD Clipper (www.dvdclipper.com)
lets you mark clips on facility produced
DVDs. Then you can edit and export
the clips for presentations. Free tutorials.
www.mra-net.org/alert
Kinesis Survey Technologies, LLC
8303 MoPac, Suite 228B
Austin, TX 78759
(512) 590-8300
www.kinesissurvey.com/alert
Leslie Townsend
sales@kinesissurvey.com
MarketSight LLC
2 Canal Park
Cambridge, MA 02141
(617) 582-3800
www.marketsight.com
Michael DeNitto
info@marketsight.com
MarketSight® is an intuitive data
analysis application for creating crosstabs, automatically running statistical
tests, creating powerful charts, viewing
response data and sharing results with
clients and colleagues in a secure,
Web-based environment. MarketSight
is compatible with SPSS, SAS,
Triple-S and Excel.
(Continued on page 28)
Kinesis provides survey, panel management, and community solutions for
Web and wireless. Kinesis Survey™
is designed to minimize training/programming time while supporting highly
complex research designs. Kinesis
Panel™ is a query, distribution, and
invitation solution. Kinesis Community
Portal is used for creating panel/community Web sites. All provide robust,
real-time reporting.
MRA’s Alert! Magazine - 07/09
27
Alert! Magazine’s Emerging Technology and Software Directory 2009
(Continued from page 27)
MDSS, Inc.
5833 North Post Road Ste D
Indianapolis, IN 46216
(317) 541 9740 or (800) 870-6377
www.mdssworld.com
Kathy Pellman, VP
kathy@mdssworld.com
Research Tracker® II by MDSS, Inc. is
the industry leader in database management systems for qualitative research.
It features easy point-and-click
querying by demographics, past
participation or any of 100 user-defined
fields. Research Tracker® II increases
productivity by creating recruiting lists,
e-mails, profile sheets, sign-in sheets,
confirmation letters, and invoices. A
variety of add-on modules are also
available.
Microtab, Incorporated
10945 State Bridge Road, Ste 401-260
Alpharetta, Georgia 30022
(770) 664-9244
www.microtab.com
microtab@aol.com
The Standard of Excellence in Cross
Tabulation Software, Microtab,
Incorporated celebrates the release
of Microtab Version 7. This software
operates on multiple platforms - from
Windows 95 thru the Vista operating
systems. Microtab offers complete data
processing services – from coding and
data entry through statistical testing and
presentation quality tables.
Modern Day Scribe, LLC
302 Ventura St.
Ludlow, MA 01056
(413) 547-8400
www.ModernDayScribe.com
Nancy Domenichelli, President/CEO
info@ModernDayScribe.com
Modern Day Scribe, LLC is a certified
Women’s Business Enterprise offering digital transcription and data entry
services to marketing and marketing
research professionals.
28
MRA’s Alert! Magazine - 07/09
Nebu USA LLC
Suite C, 823 Delta Avenue
Cincinnati, OH 45208
(513) 321-2150
www.nebu.com
Andrew Jeavons
nebuus@nebu.com
Nebu provides survey software for any
size of market research company or
enterprise. Dub Knowledge is a highly
scalable panel management system for
any size of panel from thousands to
millions of panelists. Dub InterViewer
is a highly stable multi-modal CATI,
CAPI, WAPI, Web based interviewing
system.
Olson Research Group, Inc.
48 Swan Way, Suite 102
Warminster, PA 18974
(267) 487-5500
(215) 672-8988
www.olsonresearchgroup.com
Lynn Welsh
lwelsh@olsonresearchpa.com
Olson Research Group provides both
qualitative and quantitative marketing
research services to the Pharmaceutical and Healthcare industries. We
specialize in providing data collection,
recruitment and analytic services. Our
proprietary online research solution
incorporates the latest technological
advances with custom panels drawn
from our database of more than 650,000
healthcare professionals.
Productive Access, Inc.
22343 La Palma Ave, Ste A110
Yorba Linda, CA 92887
(800) 693-3111 U.S. & Canada
+1-714-693-3110 International
http://www.paiwhq.com
Brad Hontz
bhontz@paiwhq.com
(714) 693-3100, Ext. 225
Productive Access, Incorporated (PAI)
is a leading provider of survey data acquisition, analysis and reporting services. For over 20 years, PAI’s mTAB™
software & services have been the first
choice of Fortune 500 firms for survey
cross tabulation. mTAB™ removes the
cost and complexity of programming,
processing and querying large data sets.
A special advertising supplement
P-STAT, Inc
230 Lambertville-Hopewell Road
Hopewell, NJ 08525-2809
(609) 466-9200
www.pstat.com
sales@pstat.com
P-STAT offers TURF Analysis, sample
balancing, stub-and-banner displays,
statistical analysis, data and file
management and report writing.
P-STAT supports block and instream
macros, import/export formats for Excel, SPSS and SAS, and runs in
interactive (menu or command) or batch
mode. P-STAT runs under Windows,
Linux and Solaris.
QPSMR
1165 8th St S
Naples, Fl 34102
(239) 435-3281
www.frameworkUSA.com/qpsmr
Liza Wong
qpsmr@frameworkUSA.com
QPSMR is a leading research and
analysis software, with facilities from
questionnaire design, through data entry
(Paper, CAPI/CATI or e-mail) onto
analysis and beyond. QPSMR aims to
provide powerful, yet easy to use, fully
integrated products which are
competitively priced.
Red Centre Software
PO Box 7407
Upper Ferntree Gully, Vi 3156
AUSTRALIA
+61 419 309 158
www.redcentresoftware.com
John Gwyther
sales@redcentresoftware.com
Ruby: easy-to-use graphical
cross-tabulator for all tasks, DP to
Presentation. Fast, unlimited dataset
size and complexity of analysis. Robust
continuous-tracking and data integrity
features. Automated reporting in
MSOffice/MSGraph including auto-updates. True hierarchic data, comprehensive construction facilities, data import/
export (eg SPSS, Surveycraft, SSS),
powerful scripting (JavaScript/VB) to
automate everything.
www.mra-net.org/alert
Alert! Magazine’s Emerging Technology and Software Directory 2009
Revelation
2505 SE 11th Avenue, Suite 202
Portland, OR 97202
(503) 808-1492
www.revelationglobal.com
Steve August
info@revelationglobal.com
Revelation Project® is the next generation online research system that
combines the richness of ethnography
with the speed of the Internet. Create
diaries, assign photo exercises, present
stimuli, probe for more information
- no programming required. Revelation gives you tools to capture exactly
what’s happening in your customers’
world.
Schlesinger Associates
Executive Plaza, 10 Parsonage Road
Edison, NJ 08837
(732) 906-1122
www.SchlesingerAssocaites.com
Aj@SchlesingerAssociates.com
info@SchlesingerAssociates.com
Schlesinger Associates is at the cutting
edge of research technology solutions,
providing the following services to
enhance your qualitative studies at our
16 focus group facilities across the U.S.
and in the UK. OnDemand downloading and streaming of focus groups and
IDIs, live Web streaming, usability labs,
eye tracking labs and biometrics labs.
TechSmith
2405 Woodlake Drive
Okemos, MI 48864-5910
(517) 381-2300
http://www.techsmith.com
Shane Lovellette
TechSmith Corporation provides practical business software tools and services.
TechSmith’s solutions enable users to
capture, record and enhance digital
content from their computer screens so
they can share information in various
formats. TechSmith qualitative research
solutions empower users to learn about
their customers’ needs and experiences.
www.mra-net.org/alert
A special advertising supplement
Techneos Systems
209-788 Beatty Street
Vancouver, BC V6G 2Z2
(888) 282- 0641
www.techneos.com
sales@techneos.com
United Sample
16530 Ventura Blvd., Suite 105
Encino, CA 91436
(818) 524-1218
UnitedSample.com
Sales@UnitedSample.com
Techneos is the world leader in mobile
survey systems. Since 1995, clients
in over 50 countries use our survey
software to conduct sophisticated wireless surveys on a wide range of mobile
phones, Smartphones, PDAs, Netbooks,
Tablet PCs and laptops, dramatically
reducing costs while improving
efficiency and data accuracy.
United Sample is one of the world’s
most innovative online sample companies. Offering: • Quality sample panel
• A unique combination of experience
and innovation • Expertise in targeting difficult audiences • Cutting-edge
technology solutions [PanelShieldTM]
• Global reach • A commitment to customer service.
The Logit Group, Inc.
5353 Dundas Street West, Suite 101
Toronto, ON M9B 6H8
http://logitgroup.com
John Wulff, Vice President,
Sales & Marketing
wulff@logitgroup.com
Voxco
1134 Ste.Catherine St. West, Suite 600
Montreal QC Canada, QC H3B 1H4
1-888-VOXCO-US
www.voxco.com
Vincent Auger
info@voxco.com
The Logit Group - The “GO TO
People” for cost-effective, high quality,
online and telephone data collection.
Logit is a North American leader in
developing online survey modules that
engage respondents and yield better
results. From simple sliders to
interactive shelf demos, Logit is at
the forefront of Web 2.0 technology http://logitgroup.com/demo. When you
partner with Logit, you’ll experience
data collection solutions at a whole new
level.
Voxco supports market and social
researchers with Web-enabled applications for data collection, statistical
processing and distribution of results.
Voxco’s comprehensive suite of products and services enables its clients to
significantly improve the productivity
of their call centers, and to enhance
the quality of their on-line, mobile and
person-to-person interviews.
Transcend Products, LLC
761 West 1200 North
Springville, UT 84663
(888) 261-7444
www.productivedialing.com
Karen Heap
sales@transcendproducts.com
Transcend Products, LLC has
developed a predictive dialing platform
that eliminates the delays and downtime
traditionally associated with
predictive dialing. This is achieved
using our patent pending predictive
clustering technology. We guarantee
that you will see a 10% increase in
productivity or we will buy it back.
Western Wats
701 East Timpanogos Parkway
Building M
Orem, UT 84097
(801) 373-7735
Jeff Welch, President
contact@westernwats.com
Headquartered in Orem, Utah, Western Wats is the largest survey research
data collection company in the United
States. Services include Opinion
Outpost - Online Panel, Wats Live
Interviewing (CATI), Wats Online Web
Surveys, Wats IVR Surveys (automated voice messaging) and Wats Data
Express™ Online Data Analysis and
Custom Real-time Reporting.
MRA’s Alert! Magazine - 07/09
29