Session 2101 - Sindesp

2014-09-07
ASIS International Seminar
and Exhibits
September 29-October 2, 2014
Atlanta, Georgia
Session 2101
Lessons Learned from Implementing the
ASIS Workplace Violence Prevention &
Intervention & Physical
Asset Protection Standards
September 29, 11:00AM-12:00PM
Glenn Faber, CPP
Dan Arenovski, CPP
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2014-09-07
Objectives
• Review Purdue Pharma’s implementation
of the Physical Asset Protection (PAP) and
Workplace Violence Prevention &
Intervention (WVPI) Standards
• Learn What Worked and What Did Not
Work
• Create an easier path for you to implement
these standards.
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Our Previous Presentations
• 2012: Adopting the ANSI/ASIS
Workplace Violence Prevention and
Intervention Standard
• 2013: Adopting the ANSI/ASIS Physical
Asset Protections Standard
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Our Process for
Standards Implementation
Best
Practices,
Goals &
Objectives
Information
Discussion
Select
Stakeholders
Task
Assignmen
t
Develop Review
Intervals
Needs
Assessment
GAP
Analysis
Maintaining
Program
Critical Steps
• Senior Management Support & Participation
• Team Development (identifying stakeholders)






Human Resources
Security
General Counsel
Occupational Safety & Health Personnel (EHS)
Public Relations/Corporate Communications
Information Technology
• Understanding each stakeholders’ responsibilities
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Critical Steps
• Sharing & Understanding the Goals and
Objectives
• Assigning Responsibilities & Deliverables
• Beginning Meetings with Prior Deliverables
• Execution = Momentum
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Key Takeaways
• Must Obtain Top-Level Support & Involvement
• Stakeholders Must Have Familiarity with the
Entire Standard
• Developing Clearly Defined Tasks
• Holding Stakeholders Accountable
• Creating Momentum
• Managing the Size of the Threat Management
Team vs. the Implementation Team
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Needs Assessment
• Is there a program and/or policy in place?
• Does it meet the minimum of the Standard?
• How will the adoption of the Standard be
announced?
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Developing the Gap Analysis
• An Essential Step for Implementation
• Creating a Simple Template
• Loading the Template to a SharePoint Site
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Key Takeaways
• Evaluating Your Needs
• Don’t Create Tools that Over-Complicate
Your Mission
• Simple GAP Analysis
• Sharing Data and Maintaining One Clean
Copy
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19 Column Headings
1.
2.
3.
Line Number
Section Number
Page, Paragraph
Excerpt
4. Dept. completing the
form (COLOR CODED)
5. Stakeholder
6. Is there a process in
place
7. Standard
Recommendation
8. SOP/SBP
9. Is there a gap
10. Description of the gap
11. What’s needed to meet
the Standard
12. Status
13. Will there be a training
requirement
14. Describe the Training
Process
15. Who will be trained
16. Notes
17. Target Date
18. Last Reviewed
19. Level of Difficulty to
close gap
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Line
Number
Line Number/Section
Number/Reference
Description
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Department or Business Unit
Completing Form/Stakeholder
Is there a procedure currently in
place/
ANSI Current Process Practice/
SBP/SOP
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Is there a Gap /
Explanation of the Gap
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What needs to be accomplished to
meet the Standard?/Status
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Will there be a training requirement?/
What will be the procedure to conduct
the training?/Who should be trained?
What would the
Procedure be to
conduct the
training?
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Notes & Comments/Target
Date/Last Reviewed/ Easy,
Moderate, Difficult
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Gap Analysis Results (WVPI)
•
•
•
•
Policies or Programs may not meet the Standard
Threats made by any individual are unacceptable
Policy should include all work related activities
Reporting should also include behaviors that generate
a concern
• Prohibited conduct includes but not limited to, intent to
cause physical harm, stalking or harassing.
• Confidentiality should be maintained throughout the
investigative process
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Gap Analysis Results (PAP)
• Missing an Overarching Corporate PAP
Management Policy
• Misaligned Convergence Methodologies
• Security Survey Intervals – Not Clearly Defined
• Ensure Tenant Compliance with PAP Procedures
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GAP Analysis Results (WVPI)
• Lack of Awareness Training – ID Behavioral
Changes
• Missing Conflict Resolution Training
• Behavioral Profiler Access
• Liaison with PD/FD
• Develop the Threat Management Team
 Corporate Security
 General Counsel
 Human Resources
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Post GAP Milestones (WVPI)
• Disseminated the Updated WVPI Policy
• Added Training
 Employee Awareness - “Run, Hide, Fight” Video
• Rolled-Out the Program to the Remaining Sites
• Created Satellite Threat Management Teams
• Redeveloped Relationships with Law
Enforcement.
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Post GAP Milestones (PAP)
• Developed an Overarching PAP Policy
• Developed Standard Intervals for Surveys
• Expanded the Gap Analysis to the Remaining
Sites
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Maintaining the Program
•
•
•
•
•
Yearly Reviews of the Gap Analysis
Testing and Exercises
TMT Meetings
Annual Training for the Appropriate Colleagues
Continuous Review of our Procedures, Practices,
and Policies [Plan]
• Identifying New Gaps [Do]
• Assess and Audit [Check]
• Developing a Lifecycle / ROI Database [Act]
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Lessons Learned
Worked Well
• Senior Management
Support
• Identifying the Key
Stakeholders
• Introduction to the
Standards
• Collaboration
• Assigning Responsibilities &
Deliverables
• Creating a Simple GAP
Analysis
• Having a “Champion”:
Be Prepared
• Reschedule Meetings
when Necessary for
Senior Management
• To Adjust the
Stakeholders for the TMT
• Participants that may Not
be Fully Versed
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Keys to Security’s Success
Raise the Bar with the
Implementation of the
ASIS Standards
Continuous
Improvement
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Questions?
Contact
Informatio
n:
Glenn Faber, CPP
Senior Director, Corporate Security
203-588-8530
Glenn.faber@pharma.com
Dan Arenovski, CPP
Associate Director, Security
203-588-7057
Dan.arenovski@pharma.com
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