Destinations Issue 3, 2013 - Wyndham Vacation Resorts Asia Pacific

I s s u e 75 S P R I N G 20 1 3
Discover Paradise
Port Douglas
Good
arma
COMES TO FIJI
Tastes of WorldMark
Let The Countdown Begin
The latest on Fiji’s expansion
Take your tastebuds on a
journey to Sydney, Wanaka and
the Gold Coast
contents
welcome
I
t is hard to believe that we are already in the second half of
2013, but what an exciting and busy time it has been for the
WorldMark South Pacific Club by Wyndham. The countdown
has begun for the completion of the highly anticipated Phase
Three development and expansion project at Wyndham Vacation
Resorts Asia Pacific Denarau Island.
As we near completion on the AUD$30 million project and
add the finishing touches to a host of new and upgraded features,
we are also busily preparing for the official celebrations planned
for October. You can read about the latest updates on the final
stages of this major project on page 15.
As part of this expansion project, I’m thrilled to announce
the introduction of Karma Beach Fiji, which opened on the
beachfront of Wyndham Resort Denarau Island in early August.
The internationally renowned beach club brand, Karma, will
bring its signature mix of customised cocktails, delicious food,
entertainment and world-class service to Fiji. Find out the full
details on this restaurant, bar and beach club on page 16.
I trust you have been making the most of your Vacation
Ownership this year and are taking every opportunity to explore
your 24 beautiful South Pacific resorts. Spring is the perfect
DESTINATIONS MAGAZINE ISSUE 75
CEO & Managing Director: Marketing & WorldMark Services: Owner Marketing & Solutions Manager: Editor: Deputy Editor: Writers: Art Director: Designer: Barry Robinson
Mark Potgieter
Erin Kimmince
Angie Christofis
Sarah Meredith
Tara Chilcott, Andy Tope
Karen Moores
Toni Traicos
© 2013 WorldMark South Pacific Club by Wyndham.
All rights reserved. Issue 75 Spring 2013. Destinations Magazine
is published quarterly by Wyndham Vacation Resorts Asia
Pacific Pty Ltd ACN 090 083 613 for WorldMark South Pacific
Club by Wyndham Owners. Whilst every effort is made to
ensure accuracy of information, Wyndham Vacation Resorts
Asia Pacific cannot be held responsible for changes which may
occur after press date or for incorrect information provided.
Reproduction of any part of this publication without written
consent is prohibited. All prices in Destinations Magazine are in
Australian dollars unless otherwise stated.
Contact details
Send your mail, photos & feedback to:
mystory-sp@wyn.com or
PO Box 7493, Gold Coast MC, QLD 9726, Australia
or fax: AU +61 7 5512 8899
WorldMark South Pacific Club
Tel: AU 1300 850 160, NZ 0800 850 160, FJ 008 003 263
International: +61 7 5512 8021
Email: owner.reservations@wyn.com
For contact details of our respective departments, refer to
the back cover of your Resort Guide or online at
worldmarksp.com/contactus
Terms & Conditions
My Story Competition (pageS 4 & 5)
By entering submissions to My Story, participants agree to
unrestricted use of their photographs and testimonials without
any compensation by WorldMark South Pacific Club by
Wyndham and Wyndham Vacation Resorts Asia Pacific Pty Ltd.
For ‘Picture It’ and letter contests, please label each photo with
your name and Owner Number and include a description of
where the photo was taken.
All photos must have been taken by an Owner, on a WorldMark
South Pacific Club holiday, exchange holiday, or Owner Event.
Digitally altered photos will not be eligible for entry. My Story
entry letters may be edited for space and clarity. Only one
winning entry per person per year will be permitted. Photos will
not be returned.
2 welcome
season to rejuvenate the senses on that well-deserved break and
this issue of Destinations will provide you with fantastic holiday
inspiration.
You will find three incredible gourmet getaways on the Gold
Coast, Sydney and Wanaka on page 29, showcasing delicious
dining options within walking distance from the resorts, as well
as an exclusive chat with the chefs. The Port Douglas feature on
page 9, which includes six must-do experiences, will inspire you
to escape to Tropical North Queensland.
This issue is jam-packed with the latest news, great travel
deals and a round-up of our very first Privileges Platinum 100
Club event. Be sure to read all about Wyndham’s global growth
and what it means for the Club on page 23. Happy reading!
Features
09 QUEENSLAND’S
15
THE COUNTDOWN BEGINS
The latest updates on Fiji’s Phase Three development and expansion project
16
GOOD KARMA FOR FIJI
Fiji’s first Karma Beach Club
23 WYNDHAM’S
GROWTH
29
Barry Robinson
CEO and Managing Director
Wyndham Vacation Resorts Asia Pacific
Use of Submissions: By submitting a story and/or photos,
the writer agrees to the use of blog post, pictures, names and/
or statements for future promotional purposes without further
payment or consideration. By submitting a letter, photo or blog
post, unless otherwise advised, each writer also agrees that
WorldMark South Pacific Club may use this information or
disclose it to other organisations that may use it, in any media for
future promotional, marketing and publicity purposes without
any further reference, payment or other compensation to the
writer.
TRAVEL & WORLDMARK PACKAGES
(pages 12, 18, 19, 26 & 27)
Tel: AU 1300 850 160, NZ 0800 850 160, FJ 008 003 263
International: +61 7 5512 8021, travel.club@wyn.com
‘Picture it’ Winner (page 4)
Creative Services will award the best photo of each issue a $50
cheque. A yearly winner, chosen from the four issue finalists,
will receive one week at a WorldMark South Pacific Club resort
of their choice, subject to availability.
Rates: All prices are in Australian dollars, per person twin
share, unless otherwise stated, based on travelling in low
season, inclusive of taxes and exclude visas and insurance. All
flights are based on return economy airfares unless otherwise
stated. Taxes will vary depending on departure and stopover
cities and are subject to change. Packages, flights and tours
are subject to availability at the time of reservation. Travel by
Wyndham reserves the right to adjust their prices in the event
that prices and/or exchange rates fluctuate.
winning LETTER (page 5)
One letter and its accompanying photo will be selected each
issue. The winning entry will receive a voucher for three nights
accommodation at a WorldMark South Pacific Club resort of
their choice, subject to availability.
MY STORY BLOG (page 5)
All entries to the above two contests are eligible to be posted on
the My Story Blog.
Privileges by Wyndham (‘Privileges’) is provided by
Wyndham Vacation Resorts Asia Pacific Pty Ltd, which is the
Developer of the WorldMark South Pacific Club by Wyndham.
The benefits bestowed under the Privileges program are provided
at the complete discretion of the Developer, which may revoke,
modify or add benefits at any time at its discretion without prior
notice. Privileges comprises various membership tiers and the
benefits obtained through Privileges will vary depending on the
tier of membership. Visit worldmarksp.com/privileges for full
Terms and Conditions.
RCI & ICE (PAGES 14 & 34)
Exchanges through RCI and ICE are only available to RCI
members or ICE members and may attract fees and charges.
Privileges members receive complimentary memberships to both
RCI and ICE at no additional cost, subject to them being in good
standing.
Third Party Advertisements
(pages 6, 14, 22 & 34)
WorldMark South Pacific Club by Wyndham and Wyndham
Vacation Resorts Asia Pacific accepts no responsibility or
liability for third party advertisements published in this issue
of Destinations Magazine. All third party advertisers take full
responsibility and liability for their advertisements and any legal
consequences that may occur as a result of their advertisement or
any representations contained therein.
All Packages: Travel Terms and Conditions apply.
Visit worldmarksp.com/conditions. Contact Travel by Wyndham
for prices from other capital cities than what is advertised, single
supplements, high season surcharges, costs for children or for
detailed itineraries. Full details can be obtained by calling or
emailing Travel by Wyndham.
Cancellation: Travel by Wyndham reserves the right to
withdraw an advertised package at any time and all packages are
subject to the Terms and Conditions of the individual airlines and
travel providers. Cancellations and amendments will be billed
for cash.
Club Tours: Minimum numbers must be met on advertised
Travel by Wyndham Club Tours for a Wyndham Vacation Resorts
Asia Pacific escort to attend. If numbers fall below the required
minimum, pricing on advertised package may alter.
Liability: Although WorldMark South Pacific Club makes every
effort to ensure that it only arranges the services of professional
and safe activity operators for its members and guests, WorldMark
South Pacific Club accepts no liability for any loss, injury or damage
that a guest or Owner may sustain from whatever cause including
activity operator’s own negligence. Members and guests participate
in any activity/tour at their own risk and release, discharge and
indemnify Wyndham Vacation Resorts Asia Pacific Pty Ltd and its
subsidiaries and all other associated entities and personnel from
and against all liability in relation to any loss or injury that they
may sustain, whether caused by activity operator’s negligence or
otherwise. Please note that any packages advertised in conjunction
with a stay at WorldMark South Pacific Club resorts (WorldMark
Packages) will be subject to the normal Club Guidelines and
Regulations covering issues such as booking requirement, season,
size of the apartment chosen, days of the week you holiday, and
length of stay.
Travel by Wyndham Pty Ltd ACN 090 106 077.
IATA No: 02356141, QLD TAG1753.
PO Box 7493, GCMC, QLD 9726.
JEWEL
Discover the magic of Port Douglas
GLOBAL What it means for your Club
TASTES OF WORLDMARK
Gourmet getaways in Sydney,
Wanaka and the Gold Coast
Regulars
02WELCOME
Barry Robinson
CEO & Managing Director
Wyndham Vacation Resorts
Asia Pacific
04 MY
STORY
Share your holiday stories
and photos
07 NEWS
Find out the latest Club news
Club Services
08RESORT
REPORT
13OWNER
EDUCATION
Customer service technology drives
Count On Me! to new levels
Understanding the difference between Owner Education and Owner Updates
Travel the World
18
26
TRAVEL SPECIALS
Your travel plans sorted
CLUB TOURS
See the world on a guided tour
My
MyStory
Share your stories and photos and
you could win amazing prizes!
Read the la
updates on thetePhst
Three expansionase
project on
‘Picture It’ winner
W
‘Picture It’ winner receives a $50 cheque and
goes into the running to win overall best photo
of the year and one week at a WorldMark
South Pacific Club resort of their choice.*
Read more stories at
myworldmarkstory.com
W
The Lathlean Family
The Lathlean family was delighted to be the first swimmers in the pool at
Wyndham Resort Denarau Island. Note: The pool was open to all guests at the
time of the photo.
SEND YOUR PHOTOS!
Or mail to Destinations South Pacific Photo Contest,
PO Box 7493 GCMC QLD 9726 Australia
WINNING LETTER
page 15
e had such a lovely time recently
at Wyndham Vacation Resorts
Asia Pacific Denarau Island – even the
renovations and council works couldn’t
put a dampener on the location or staff. My
family and I spent two weeks in Fiji and,
from the time we arrived until the time we
left, we wanted to come back.
At 9.07am on 2 May 2013, the new pool
(now the adults retreat pool) was opened to
guests and we were the first to “try it out”.
The workmen in the background tell the
story well; we were the very first to swim
in the new pool as they put the finishing
touches on the landscaping and bubbles.
Our hats come off to all who worked so hard
to have it ready while we were on holiday.
Story
Email entries to mystory-sp@wyn.com
e’ve all been there. All those exciting months of planning
and booking, the packing and anticipation of things to
come. Then the big day arrives. All the last-minute hustle and
bustle before you jump in the car and start the infamous road trip
arguments. “How long till we’re there? I’m hungry. My Nintendo
has gone flat.” But then you see it. The first road sign indicating
you are on the final path to your much-awaited destination.
De-stressing is so easy when you take the simplistic style and
spaciousness of your WorldMark apartment with you on every
holiday. The kids slip very swiftly into their traditional swim in the
pool – five seconds after the car is unpacked – whilst the parents
set things up for that home away from home feel. Wine and beer
unpacked into the fridge, kids bags shoved into their rooms – then
it’s our turn to head to the pool for a few hours.
It’s the same every holiday except for one thing – the location
changes. The peace of mind of consistent service and quality no
matter where you go and yet every holiday is different. Different
views, restaurants to visit and people to meet. New friends to be
made and old friends found again…
But as the well-worn expression predicts, all good things must
come to an end. The long awaited holiday has now started nearing
the end. Our family has been here before. But never again. We
decided there are two ways to ensure we don’t suffer from post
holiday depression ever again. A – never take holidays again or
B – perpetual holidaying.
The Hodge family love the feeling of perpetual holidays!
“What?” I hear you say. Perpetual holidaying? You’re just
making that up. Correct, I did. And it’s the best thing we ever did.
It’s simple (well it is if you’re a WorldMark Owner). All you have
to do is ensure you have your next holiday booked before your
current one is over. So now whenever you near the end of your
holiday – you start looking forward to your next one.
Of course we’ve taken it to the extreme. Hunter Valley this
weekend, two weeks in Port Douglas and Cairns in September/
October, followed by a week in Fiji in November. And to top it
off, we’ve taken advantage of borrowing next year’s Credits to
book next year’s holiday – eight nights in the beautiful Wyndham
Vacation Resorts Asia Pacific Coffs Harbour – Treetops.
Neale Hodge
PHOTO ENTRIES
WRITE TO US!
The Winning Letter receives a voucher for three nights accommodation at a
WorldMark South Pacific Club resort of their choice. Terms and Conditions
apply. Refer to page 2.
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WIN $20,000!
news
*
& shop at the fashion capitals
of the world!
Manager of PR and Communications, Angie Christofis
accepted the Gold Coast Tourism and Hospitality award
on behalf of Wyndham Vacation Resorts Asia Pacific.
Wyndham Honoured for
Business Excellence
Main: Ramada Port Douglas’ entrance. Inset: Barry
Robinson, CEO and Managing Director of Wyndham
Vacation Resorts Asia Pacific; Councillor Julia Leu, Cairns
Regional Council; and David Kempton, Member for Cook.
Ramada Port Douglas Celebrates Official
Opening
A host of local and state government officials were on hand for the official unveiling
of the $7.3 million refurbishment project at Wyndham Vacation Resorts Asia Pacific
at Ramada Port Douglas on 20 June. Guests were treated to a resort tour showcasing
the newly refurbished hotel rooms, one and two-bedroom apartments, as well
as landscaped grounds, the heated pool and updated Reception. Environmental
initiatives were also highlighted including in-room recycling and water saving
measures. Member for Cook, David Kempton said, “I am thrilled to see Wyndham
and its international brand Ramada establish its presence in Port Douglas.”
Wyndham Vacation Resorts Asia Pacific has added
another accolade to its impressive line up, after
being named a winner of the Tourism, Hospitality
and Events award category in May at the Gold Coast
Business Excellence Awards. Wyndham’s now in
the running to receive the title of overall Tourism,
Hospitality and Events award winner at the Black
Tie Gala Dinner, to be held on 30 November 2013
at Jupiters Casino on the Gold Coast. “Our Gold
Coast resorts have always been some of our most
popular, so I am very pleased that Wyndham has
been recognised for its contribution to the Gold
Coast tourism industry,” said Wyndham Vacation
Resorts Asia Pacific’s CEO and Managing Director,
Barry Robinson.
Five Resorts Recognised by TripAdvisor
TripAdvisor has awarded certificates of excellence to five WorldMark South Pacific
Club resorts. Wyndham Vacation Resorts Asia Pacific Surfers Paradise, Wyndham
Vacation Resorts Asia Pacific Wanaka, Wyndham Vacation Resorts Asia Pacific
Sydney, WorldMark South Pacific Club by Wyndham Golden Beach and Wyndham
Vacation Resorts Asia Pacific at Ramada Port Douglas have all been recognised as
outstanding hospitality providers. These certificates, which are awarded to businesses
that consistently earn high ratings from TripAdvisor travellers, place all five resorts
in the top 10% of businesses worldwide on TripAdvisor. These achievements are
testament to each resort team’s commitment to delivering outstanding Count On Me!
service and memorable experiences for every Owner and guest.
Window shop no more! With $20,000 in your pocket,
you could fly to the fashion capitals of the world and
treat yourself to some serious retail therapy.
What are you waiting for!
Visit www.readersdigest.com.au/holiday
*COMPETITION DETAILS FOR THE READER’S DIGEST MAGIC MILLION SWEEPSTAKES
Open to residents of Australia and New Zealand aged 18 years or older. Starts 1/1/13 and ends 31/12/13. All other draws will take place at Reader’s Digest,
80 Bay Street, Ultimo, NSW, 2007. All draws will take place at 10:30am. Draw Dates: Premier Prize Draw: 10/01/14. Any Australian winners published in
The Australian on 31/1/14 (Premier Prize Draw). Promoter: Reader’s Digest (Australia) Pty Ltd, (ABN 81000565471), 80 Bay Street, Ultimo, NSW Australia.
NSW LTPS/12/ 7755, VIC 12/1777, ACT TP12/2654, SA T12/1335. See www.readersdigest.com.au/sweepstakes for full Terms and Conditions.
M 13 6230 F3A
Resort Reporters
Announced
The Roberts family.
Meagan and Brett Draper.
Two WorldMark Owners have been named
Wyndham’s new Resort Reporters. Samantha
Roberts and her family spent five days at
Wyndham Vacation Resorts Asia Pacific at Ramada
Port Douglas, while Meagan Draper will head to
Wyndham Vacation Resorts Asia Pacific Denarau
Island to take up the once-in-a-lifetime gig. The
Resort Reporters share their adventures through
blog posts on WorldMark’s social media sites. Visit
myclub.worldmarksp.com to read about their
incredible adventures!
25 Years of Levies
Competition Winner
Congratulations to new WorldMark Owners, Amanda
Strong and Craig Causley, who have won 25 years of
levies! Amanda and Craig said, “We were thrilled
to find out we had won our levies paid for 25 years,
especially since we are new to the Club. Having won the
competition so early in our Ownership means so much
to us.” Thank you Amanda and Craig for referring your
family and friends through Invitation by Wyndham.
Learn more about Invitation by Wyndham on page 28.
Fiji’s Official Opening
Preparations are currently underway for the
unveiling of the much-anticipated multimilliondollar Phase Three development and expansion
project at Wyndham Vacation Resorts Asia Pacific
Denarau Island. Fiji’s Prime Minister, Commodore
J.V. Bainimarama will be in attendance at the official
celebrations planned for October 2013. Turn to page
15 for the latest progress update on this project.
NEWS 7
saf
assess
responsibilitymanagement
improv
Measuring Count On Me! Service
allows you to easily rate and comment on
everything about your experience, from
customer service to room comfort.
The Process
Customer feedback has come a long way since
the days of filling out paper surveys. Today,
companies are using complex software to
better understand, respond to and act upon
guests’ feedback. Wyndham Vacation Resorts
Asia Pacific is leading this trend in the Vacation
Ownership sector by implementing the same
analysis software as some of the world’s most
admired brands including Apple, eBay and Nike.
The survey
You will receive an online Owner satisfaction
survey invitation shortly after you depart one
of your WorldMark resorts. The questionnaire
The results are then instantly processed in the
sophisticated software system, allowing resort
managers to immediately view feedback as
well as broader trends, graphs and analysis.
Any issues are promptly followed up and
tracked via the system, to ensure that they are
suitably resolved. Wyndham is dedicated to
listening to you, our WorldMark Owners, and
providing the very best holiday experience. For
this reason, we only consider scores of 9 or 10 to
be acceptable and anything less indicates room
for improvement.
The Results
This cutting-edge technology gives Owners
another channel to voice their feedback. By
receiving such deeply analysed feedback,
Wyndham is able to set higher goals and
benchmarks, which in turn will take your
WorldMark experiences to even greater heights.
This is backed up by detailed quality audits
at all resorts and mystery shopper programs
to better monitor our product. It’s all about
delivering our service promise to you – to be
responsive, respectful and deliver a great
experience every time.
ie’
nn s
Spring into holidaying
greener with these top tips
Flick the switch: Turn off lights, air conditioning and appliances when
jewel
Queensland’s
Responsive
D
ynamic new technology is helping
change the face of customer service
across WorldMark South Pacific
Club by Wyndham’s holiday
destinations. We take a look at the innovative
program driving Wyndham’s Count On Me!
service promise to new levels of excellence.
Wy
Raising the Bar
Resort REPORT
Words by Sarah Meredith
I was lucky enough to experience the magic of Port Douglas
on my getaway to the jewel of Tropical North Queensland.
This glamorous resort village welcomed me with open arms –
offering incredible natural beauty, delicious gourmet food and
an abundance of activities.
Help save the environment
while on holidays by hanging
out your towels to dry during
the day, then reusing them.
This simple step makes a big
difference in conserving
energy and water.
not in use.
Watch the drop: Take shorter showers, don’t leave the tap running while
you brush your teeth, use the dishwasher on a full load and wash a full load
of clothes in cold water on the eco setting.
Reduce your use: Always recycle where possible to ensure minimal
waste. By conserving energy, saving water and reducing waste on holiday,
you will be helping to decrease costs at Club resorts, which in turn also helps
to keep your levy payments to a minimum.
NEWSFLASH!
Wyndham Worldwide has
been recognised by the
US Department of Energy for
innovative sustainability best
practices by achieving an 8%
energy reduction across
nearly 1,000,000sqm.
Story Continues
The stunning Great Barrier Reef.
If you prefer an active holiday, there is a gym, a tour desk
to help you arrange tours and cruises, plus Four Mile Beach is
just a short stroll away. I took advantage of this by starting my
mornings with a walk along the shore, splashing my feet in the
warm surf.
The recently refurbished accommodation is spacious and
well equipped. Choose from hotel rooms and self-contained one
and two-bedroom apartments featuring a stylish, natural colour
palette and plantation shutters.
Port Douglas is home to some of the finest dining experiences
in Australia, exciting animal attractions and a host of activities.
Whether you’re looking for a gentle change of pace or an
exhilarating adventure, I happily discovered that this magnificent
holiday destination caters for both. You can keep busy with
swimming, diving, snorkelling, fishing, jungle surfing and croc
spotting or simply enjoy lazy days on the sun-drenched beaches
and retail therapy along Macrossan Street.
6
things to
do in
Port
Douglas
1. Great Barrier Reef
The Great Barrier Reef stretches for more than 2,300
kilometres and boasts 400 types of coral and 1,500 species of
fish. Explore this natural museum on an Outer Barrier Reef
tour with Quicksilver Cruises. Quicksilver’s wavepiercing
catamaran travels to Agincourt Reef, where you can
scuba dive, snorkel, or stay dry in the semi-submersible or
underwater observatory.
Fast Fact: The Great Barrier Reef Marine Park covers an
area of 348,000 square kilometres, which is larger than the
total area of the state of Victoria.
2. Daintree Rainforest
Home to more than 3,000 plant species, the Daintree
Rainforest is a pristine environment that is loved for
fishing, crocodile spotting, hiking and four-wheel-driving.
Cape Tribulation, which is located 34 kilometres north of
Daintree Village, is well worth a visit to see the rainforest
meet the reef. Jungle surfing is an exciting way to explore
the rainforest’s tropical beauty on a fun zipline flying fox
through the rainforest canopy.
Fast Fact: The Daintree Rainforest is over 135 million
years old.
Main: Ramada Port Douglas is surrounded by tropical rainforest. Above left to right: Soar over the rainforest on the Skyrail Cableway; the resort’s resident cockatoo;
the large open plan Reception area brings the outdoors in.
I arrived in Cairns to warm, sunny weather and promptly
hired a car to take the easy one-hour drive north to Port Douglas.
The drive along the Captain Cook Highway is spectacular, so I
took my time to stop along the way.
My first pit stop was the Skyrail Rainforest Cableway, which
spans seven-and-a-half kilometres across lush tropical rainforest.
As I journeyed to Kuranda, gliding high above the treetops
and into the heart of the Barron Gorge National Park, I was
mesmerised by panoramic views of the rainforest and the Coral
Sea, accompanied by the song of exotic birds.
Following this beautiful rainforest experience, I was eager
to pull over in Palm Cove to see the hype surrounding this
tiny oceanside haven. Private and peaceful, Palm Cove boasts a
picture-perfect beach lined with palm trees and it is an idyllic
spot to just relax. As I continued driving along the coastal road
to Port Douglas, I had my final stop at Rex Lookout to admire the
stunning vista of Trinity Bay and the Coral Sea.
Driving into Port Douglas along Port Douglas Road, the
prominent Ramada Resort signage made it easy to find Wyndham
Vacation Resorts Asia Pacific at Ramada Port Douglas.
Upon arrival, I was greeted by the resident cockatoo and
friendly Reception team, who kindly offered me a chilled face
cloth and bottled water – a welcome treat considering I was
travelling on the cusp of summer. I found this WorldMark resort
very appealing. I particularly loved the spacious open plan
Reception area, which connects you to the outdoors, and the
resort team’s attentive hospitality.
The unique tropical surroundings are unlike any other
resort in town. Ramada Port Douglas is set amongst a pocket
of Melaleuca rainforest and lush gardens, with the swaying
fronds on tall trees and free flowing waterways filled with large
barramundi creating a tranquil atmosphere.
There is no better place to escape than Ramada Port Douglas.
The relaxing resort facilities include a heated lagoon style pool
with waterfall and swim up bar, day spa and Tree Bar and Grill
Restaurant. I dined at the onsite restaurant three times during my
stay and each meal was simply sensational.
The standout though was the wild North Queensland
barramundi served with crab and lemon potato cake, bok choy
and mango and lychee salsa for dinner – the summery flavours
were so fresh that I found myself savouring each mouthful.
Succumb to relaxation at the resort’s day spa, which boasts
nine treatment rooms, an infrared sauna, steam room and two
vichy rooms. There is a range of skincare, body and beauty
services available including massages, facial therapies, pedicure,
manicure and packages.
3. Sunday Markets
Established almost 20 years ago, the Sunday Markets are
held every Sunday from 8am to 1.30pm in Anzac Park. The
markets provide local goods including fresh tropical fruit,
exotic flowers, arts and crafts, pottery, glassware, jewellery,
and unique Australian souvenirs.
4. Hartley’s Crocodile Adventures
See the fascinating domain of the saltwater crocodile
at Hartley’s Crocodile Adventures. This family-friendly
attraction features crocodile and koala feeding, snake
handling, wetland boat rides and wildlife presentations.
5. sailaway sunset sail
Experience peace and relaxation onboard Sailaway’s Sunset
Sail, which glides along the coastline off Port Douglas as the
sun sets over the Coral Sea.
6. Mossman Gorge
Clockwise from top: Delicious dining at Tree Bar and Grill; the Sunday Markets
boast beautiful jewellery; the recently refurbished accommodation has a sleek look;
pick up fresh produce at the Sunday Markets.
Story Continues
10 QUEENSLAND’S JEWEL
The laid-back town of Mossman is best known for Mossman
Gorge, where the Mossman River tumbles over huge
granite boulders, creating cool freshwater swimming holes.
There are fantastic bush walks to enjoy.
Fast Fact: Mossman Gorge is home to the Kuku Yalanji
people, the traditional owners of the area.
Have breakfast with the birds at Wildlife Habitat.
UNDERSTANDING
Of course, Port Douglas is most famous for the two World
Heritage-listed natural attractions on its doorstep: the Daintree
Rainforest and the Great Barrier Reef. The highlight for me was
snorkelling in the largest coral reef in the world – so vast it can be
seen from space! I was in awe of the Great Barrier Reef’s breathtaking
underwater wonderland of unique coral and vibrant marine life, and
highly recommend it to anyone planning a holiday to Port Douglas.
From the sophisticated, yet relaxed village atmosphere that
instantly makes you feel like you’re on holiday, to the beautiful sights
of the reef and rainforest, I can’t wait to spend more time in lovely
Port Douglas.
the DIFFERENCE
A
Here is your quick guide to help you understand the difference between the two
sessions and what benefits you will get from both.
Four Mile Beach.
Mossman Gorge.
The view of Four Mile Beach
from Flagstaff Hill Lookout.
fter speaking with many WorldMark Owners, we have noticed there is some
confusion between Owner Education and Owner Updates.
Layne’s Pick
FOR
SPRING
PORT DOUGLAS
P
Tropical North Queensland
Getaway Package
6 210*
From
,
Credits per person twin share
Includes:
•4 nights in a hotel room at Ramada Port
Douglas (Sat-Tue nights in White Season)
•4 days car hire of compact vehicle, pick up and drop off at Cairns Airport
•Full day Cape Tribulation and GET UP
Daintree Eco Experience tour, TO
including pick up and drop off from the resort, Daintree river OFF
cruise, entry to the Wildlife dining a
Grill! Pri t Tree Bar and
Habitat, morning and afternoon nt
at world your voucher
tea, and lunch
marksp
.c
15%
deals
om/
*Package may be booked during a different season, utilising a different apartment
type or for a different length of stay, however Credit values may vary. Bookings must
be made according to the WorldMark South Pacific Club Guidelines and Regulations.
Refer to page 2.
12 QUEENSLAND’S JEWEL
ort Douglas in Tropical North Queensland tops
my bucket-list of must-visit Aussie destinations.
While I love to relax while on holidays, I’m also a big
fan of unique activities, so I’ll definitely be stopping at
the Wildlife Habitat to enjoy their famous ‘Breakfast
with the Birds’. Here you can experience a tropical
breakfast buffet while up close and personal with tawny
frogmouth owls, black cockatoos and brightly coloured
lorikeets. As the birds would tell you, there’s no better
way to take in Port Douglas’ incredible surrounds than
from the air, so I plan to book a sunrise hot air balloon
tour to take in views of the reef and the majestic
Atherton Tablelands. Of course a trip to this special
part of the world would not be complete without a visit
to the Great Barrier Reef, and for something different,
I plan to sail out to the Agincourt Ribbon Reefs to
swim with dwarf minke whales (they are common
between March and October with peak season from
July to September). Hartley’s Crocodile Adventures,
white water rafting, Cape Tribulation, the Daintree
Rainforest and Mossman Gorge are also on my list of
Port Douglas adventures... so I think I will need a week.
Spring is an ideal time to go and Ramada Port Douglas
is the perfect launch pad for your adventure
of a lifetime... what are we waiting for?
Meet you there!
Layne Beachley
Wyndham Vacation Resorts Asia
Pacific Ambassador and seventime World Surfing Champion
Owner Education
Owner Updates
Owner Education sessions are held in groups with other
Owners, usually at venues other than WorldMark resorts.
They are interactive sessions geared to educating you on
the best ways to maximise the use of your Ownership.
These sessions are a fantastic opportunity to have your
questions answered and will help you get away on your
next holiday.
Owner Updates are one-on-one sessions with a Sales
Representative, which usually take place when you are
visiting a WorldMark resort. These sessions are tailored
to your individual Ownership needs, providing you with
the latest information on new developments in the Club
and a review of your Ownership to ensure you have the
right amount of Vacation Credits for your holiday needs.
In summary:
In summary:
•Educationandinformationservice
•GroupsessionsheldwithotherOwners
•Face-to-Facesessionsheldinlocalvenuesaround
Australia and New Zealand
•ConferenceCallsOnlinesessionsconductedinthe
comfort of your home
• We are unable to sell you Credits at these sessions –
they are purely designed to help you use what you
already own
•Theyareusuallyheldonsiteataresort
•One-on-onepersonalisedsessionstailoredspecifically
to your Ownership needs
•Up-to-dateinformationandnewsonyourClub
•Representativescanofferyouinformationon
purchasing more Credits
I
I
f you want to be educated on how the Club works and
howtomaximisethebenefitsofyourOwnership,join
one of our Owner Education sessions. We are unable to
organise more Credits for you, however you will gain a
wealth of knowledge from our specialist presenters and
from other Owners attending.
Owner Education
Just Ownership Support
f you want a personalised one-on-one update
on your Ownership, ask to meet the local Sales
Representative while on your next holiday at a
WorldMark resort. You will be amazed at what they
can tell you about the Club and what you can do with
the Credits you own. And, if you require additional
Credits, they can organise this for you!
Call (AUS) 1300 850 160
(NZ) 0800 850 160
or visit worldmarksp.com/education
The Countdown Begins for Fiji’s
BIG REVEAL
Stay somewhere familiar or choose
to holiday at any of our 4000
affiliated resorts in approximately
100 countries!
Excitement is building as the finishing
touches are added to the highlyanticipated Phase Three development and
expansion project at WorldMark South
Pacific Club’s flagship resort, Wyndham
Resort Denarau Island.
• The AUD$30 million project, which includes luxurious
new accommodation, an adults retreat pool and a host of
other upgrades is now in its final stages, with an exciting
official ceremony planned for October 2013. To mark
this momentous occasion, celebrations will include
a spectacular fireworks display and Fijian cultural
performances. Owners staying at the resort during this
time will be invited to attend the festivities.
• The 63 new luxury apartments are nearing completion
and include 51 one, two and three-bedroom Deluxe
Apartments, eight spacious three-bedroom Grand Suites
and four indulgent three and four-bedroom Presidential
Suites, which boast private plunge pools and entertainment
decks.
• A major highlight of the expansion is the introduction of
Wyndham’s first Karma Beach Club, which will operate
on absolute beachfront at Wyndham Resort Denarau
Island. Turn the page to read all about this stylish new
dining and entertainment hotspot.
• The recently opened Mamacita Mexican Bar and
Restaurant is quickly gaining a reputation for being
the best dining spot on the island, with its mouthwatering Mexican fare, steaks, seafood and indulgent
desserts. The restaurant’s special margarita has reached
legendary status too!
• The resort’s second lagoon pool has now been officially
converted into the adults retreat pool, offering a
tranquil escape complete with alcove spa areas for total
relaxation. A swim-up pool bar and upper-deck bar
carrying the Karma Beach Club brand completes this
stylish new area.
• Many environmentally sustainable features have been
implemented including the use of local timbers, natural
light and cross flow ventilation, energy saving lighting,
water saving devices, plus energy efficient cooling
systems.
• To date over 1,144,756 man-hours have gone into the
project over approximately 22 months.
Stay tuned for more updates and booking information by
visiting wyndhamAP.com/worldmarksp/denarau
From top left to right: The adults retreat pool; new Reception building;
accommodation features contemporary décor; the central walkway;
rich mahogany timber accents blend with the Fijian surrounds;
the exterior of Mamacita Restaurant.
THE COUNTDOWN BEGINS 15
Wyndham Resort Denarau Island takes modern beachfront dining and
entertainment to a stylish new level, with the introduction of Fiji’s first
Karma Beach Club.
DID YOU KNOW?
atching the sun dip behind the horizon while feasting on decadent fresh
seafood and tropical cocktails is the stuff holiday dreams are made of. Now
internationally-renowned beach club brand Karma is bringing this experience
to Fiji, opening the new Karma Beach Fiji bar, restaurant and beach club on the
sandy shores of Wyndham Vacation Resorts Asia Pacific Denarau Island. After a
day of island-hopping, sit back on bean bags and day beds, or choose a private
pavilion to relax and listen to chilled-out tunes as gentle waves lap the sand.
Karma Beach Fiji boasts a world-class menu inspired by the tropics yet
influenced by the foods and casual Greek dining style of Mykonos. Indulge in
a seafood feast of fresh lobster, shucked oysters and prawns, a platter of fine
French cheeses, or Mediterranean tapas to share with friends. The luxe Karma
experience can be enjoyed all day long, with scrumptious breakfasts, brunches
and lunches on offer too.
Karma’s in-house mixologist expertly designs Karma Beach Fiji’s signature
cocktails, using only the finest spirits. Kick back with a Tau Martini, a Kaula
Daiquiri or simply request your favourite mix. There’s also a range of delicious
non-alcoholic cocktails and an expansive international wine list.
Wyndham Resort Denarau Island’s main pool bar, now known as Karma
Dua Tale Bar and Café will also feature Karma’s signature food, beverage and
entertainment, as well as the newly constructed adults’ retreat pool bar, Karma
Maravu Bar. Wherever you decide to quench your thirst, you can be assured of
Karma’s world-renowned service and quality.
Officially opened on Saturday 3 August, Karma Beach Fiji is undoubtedly
one of the highlights of the soon-to-be-completed Phase Three expansion
project at Wyndham Resort Denarau Island. Long, lazy days under the
Fijian sun have never been so relaxing, with the addition of this blissful
new beachfront sanctuary and its tantalising combination of haute cuisine,
cocktails and tasteful music. Visit wyndhamAP.com/worldmarksp/denarau
to start planning your next idyllic getaway to this island paradise.
Karma Dua Tale means ‘one more’
in Fijian, while Karma Maravu
translates as ‘calm’ or ‘tranquil’.
Photo courtesy of Karma Beach Fiji.
GOOD KARMA FOR FIJI
Photo courtesy of Karma Beach Fiji.
17
Latest Travel Specials
FROM YOUR EXCLUSIVE OWNERS-ONLY TRAVEL AGENTS...
Bustling Bangkok
Fire & Ice Hawaii &
Alaska Cruise Combo
Experience the
Canadian Rockies
Mexico & Miami
Fly/Cruise
Experience two different cruises
and two different worlds!
Book by 31 Oct 2013 to receive an
EARLY BOOKING BONUS of $125* pp.
Experience the Oceania
difference!
FROM au
d
4,755 *
$
PP T WIN
SHARE
T WIN
1,565*
$
PP T WIN
SHARE
SHAR
E PP
FROM
European Jewel Fly,
Cruise & Stay
Enjoy a leisurely paced, intimate
group tour with excellent inclusions.
Sail the Mediterranean in style!
Must book and pay deposit by 22 Dec 2013
Includes:
• Return economy airfares including taxes
ex Sydney, Melbourne, Brisbane or Perth
to Milan and returning from Rome
• 17 nights twin share accommodation
including 3, 4 and 5-night stays
• Experienced tour manager and local
guides
• First class air-conditioned touring coach
with maximum 30 passengers
• End of tour tips and porterage (1 bag per
person)
• Buffet breakfast daily
• 13 dinners including welcome, farewell
and local restaurant dinners
• All sightseeing, scenic drives and
excursions as per the itinerary
• Private boat tours on Lake Maggiore and
Lake Como
• Personal audio system whilst on tour
FROM au
d
4,729 *
$
2,079 *
+ 3,00 *
0
AUD
PP T WIN
FROM au
d
6,095 *
$
Book by 30 Sept 2013
18 TRAVEL SPECIALS
OM aud
Includes:
• 4 nights hotel accommodation twin
share
• 2-day Rocky Mountaineer rail in
RedLeaf Service from Vancouver
to Banff (Silver/GoldLeaf upgrades
available)
• Breakfast and lunch whilst on rail
service
• Entry to Vancouver Lookout and
Calgary Tower
• Banff to Calgary tour including Banff
Gondola
• Summit Helicopter flightseeing
• Rail station transfers in Vancouver,
Kamloops and Banff
• Luggage handling and National Park
pass
• Economy airfare including taxes
from Calgary to Vancouver
$
Includes:
• Return economy airfares including
taxes ex Sydney, Melbourne, Brisbane
or Perth to Honolulu and return from
Vancouver
• 2 nights at the Pacific Beach Hotel in
Honolulu in a partial ocean view room
including breakfast daily
• 13-night cruise from Honolulu to
Vancouver in an inside stateroom
including all meals onboard
• 2 nights pre-cruise and 1 night postcruise at the Marriott Pinnacle in
Vancouver in a standard room
• 7-night Alaskan cruise in an inside
stateroom including all meals
onboard
• Port charges, taxes, fees and gratuities
Visit the famous Bridge on the
River Kwai.
FR
Ultimate Italian
Holiday
PP T WIN
SHARE
Includes:
• Return economy airfares including
taxes ex Sydney, Melbourne or
Brisbane
• 3 nights at the InterContinental
Century City, Beverly Hills in a double
room
• 3 nights at the Hyatt Regency, Miami
in a double room
• 10-night cruise on the mid-size
luxury ship Oceania Riviera in an
inside stateroom including all meals
onboard and entertainment
• Port taxes and charges
• 3 nights at the Palazzo Resort Hotel
Casino, Las Vegas in a suite
• BONUS USD$100 shipboard credit
*Terms and Conditions apply. Refer to page 2. Offers subject to availability. All advertised prices are twin share. For single travellers, a single supplement may apply.
Flights
from
departure
points
other
listed
in thetooffers
may incur
additional prices
charges.
Ice Hawaii
& Alaska
Cruise
Combo
based on may
tour departure
on 1
*Terms
and
Conditions
apply.
Refer
to than
page those
2. Offers
subject
availability.
All advertised
are Fire
twin&share.
For single
travellers,
a single
supplement
apply. Flights
Maydeparture
2014, surcharges
may
apply
forlisted
speciality
on board
cruise charges.
and taxes,
charges,
surcharges
gratuities
change.on
Experience
the
from
points other
than
those
in therestaurants
offers may incur
additional
Fireport
& Ice
Hawaiifuel
& Alaska
Cruiseand
Combo
based subject
on tour to
departure
1 May 2014.
Canadianmay
Rockies
on rail restaurants
departure from
Vancouver
on and
26 May
the earlyfuel
booking
bonusand
cangratuities
only be subject
used towards
additional
services
offered by
Rocky
Surcharges
applybased
for speciality
onboard
the cruise
taxes,2014,
port charges,
surcharges
to change.
Experience
the Canadian
Rockies
Mountaineer
not against
price,
book
31 Oct
Mexico &
Miami
Fly/Cruise
based
on cruise
departure
on 18
Mar 2014,
andMountaineer
taxes, port charges
and fuel
based
on rail departure
frompackage
Vancouver
on 26
Mayby2014.
The2013.
early booking
bonus
can
only be used
towards
additional
services
offered
by Rocky
and not against
surcharges
subject
change.
Bustling
Bangkok
is valid for
travelonbetween
27 Jan – on
31 Mar
2014.
Ultimate
Italian
Holiday
is and
based
departures
Apr – 8
2014,
package
price,are
book
by 31 to
Oct
2013. Mexico
& Miami
Fly/Cruise
based
cruise departure
18 Mar
2014,
and taxes,
port
charges
fuelonsurcharges
are24subject
toOct
change.
seasonal
charges
may
apply,
and
must
book
and
pay
deposit
by
22
Dec
2013.
European
Jewel
Fly,
Cruise
&
Stay
based
on
cruise
departure
on
8
May
2014,
and
taxes
Bustling Bangkok is valid for travel between 27 Jan – 31 Mar 2014. Ultimate Italian Holiday is based on departures 24 Apr – 8 Oct 2014, seasonal charges may apply, and must
andand
fuelpay
surcharges
are
subject
to change.
book
deposit by
XXX.
European
Jewel Fly, Cruise & Stay based on cruise departure on 8 May 2014, and taxes and fuel surcharges are subject to change.
Includes:
• Return economy airfares including
taxes to Bangkok ex Sydney,
Melbourne, Brisbane or Perth
• 4 nights at the Hotel Novotel Bangkok
on Siam Square in a superior room,
twin share
• BONUS stay 4 nights, pay only 3 nights
• Breakfast daily
• Full day Bridge on the River Kwai tour
including lunch
• Morning Grand Palace tour
• Return private car airport transfers
T WIN
SHAR
E PP
7,949 *
+ 3,00 *
0
$
FROM
AUD
S
HARE
Includes:
• Return economy airfares including
taxes ex Sydney, Melbourne, Brisbane
or Perth to Barcelona and return from
Rome
• 2 nights accommodation in Barcelona
including breakfast daily
• 7-night cruise onboard Oceania
Insignia in an ocean view stateroom
including all meals
• Free speciality restaurants including
24-hour room service menu on cruise
• Free unlimited soft drinks, bottled
water, cappuccino, tea and juice on
cruise
• Free shuttles from port to city centre
in many ports of call with Oceania
Cruises
• 2 nights accommodation in Rome
including breakfast daily
• All airport to hotel and port transfers
• Port taxes and fuel surcharges
CALL 1300 850 160 or
email travel.club@wyn.com
100 Club Members
T
Experience
THE
Two Privileges Platinum members who attended the 100 Club
event shared the delightful story of how they met and how Wyndham
played a part in their unique love story. Glenn and Siggy Covill from
Brisbane, met through a friend on a day trip to Stradbroke Island in
Queensland. Shortly afterwards, Siggy had to fly back to her home in
England, but she and Glenn kept in touch.
Not having the funds to fly to England, Club Owner Glenn turned
to Wyndham for help. “I called the Travel Club to see what they could
do for me. After a little planning I used all my existing Credits and
borrowed Credits to purchase return flights to England for
three-and- a-half weeks,” said Glenn.
“Eight months later in April 2009, we exchanged our vows and
have been happily married ever since, enjoying many breaks
using our Credits,” he continued.
Many happy wishes to Glenn and Siggy from the
team at Wyndham.
highlife
S
elected Privileges by Wyndham Platinum members
experienced a weekend of unforgettable luxury
during the inaugural Privileges Platinum 100 Club
event, which took place on 31 May to 3 June 2013 on
the beautiful Gold Coast.
The exclusive event was attended by 15 Privileges
Platinum members who have acquired a minimum of
100,000 Annual Privileges Qualified Credits. Enjoying
the style and comfort of Wyndham Vacation Resorts Asia
Pacific Surfers Paradise, the 100 Club members were treated
to four days of exciting activities and luxurious experiences.
A private tour of Wyndham’s Corporate Centre,
including the Owner Services Centre, was followed by an
intimate welcome cocktail party hosted by members of
Wyndham Vacation Resorts Asia Pacific’s Executive Team.
The night’s festivities included a spectacular performance
by Aerial Angels Entertainment.
The 100 Club attendees also discovered the Gold Coast’s
relaxing side with a blissful massage at the Golden Door
Health Spa and incredible dining showcasing the finest
local fare. 100 Club members had their tastebuds satisfied
with an a la carte lunch of lobster and eye-fillet steak at
the penthouse suite at Jupiters Casino and a three-course
dinner at Q1’s Skydeck.
A highlight was the magnificent gala dinner at Sea
World. Members sipped on a signature cocktail on arrival
and enjoyed one-of-a-kind dining in Sea World’s Shark
Bay, while a soloist provided entertainment and a Sea
World representative educated members on the resident
underwater creatures.
100 Club Love
“A big thank you for your work
in organising the whole weekend
in such a way that it was beyond
everyone’s expectations.
All events ran seamlessly and to
all the attendees, your attention to
detail was unbelievable.”
Jenny Wicks
“Thank you so much for
organising an amazing four
days for us. Your attention to
detail made us feel very
special, thank you.”
Vivienne Hallman
“It was the most
fantastic weekend!”
Julie and Felix Thompson
Not yet experiencing the
benefits of Privileges by
Wyndham?
See your Resort Host during your next
stay or contact Owner Enhancements
to find out how.
T :1300 703 721
E: o wnerenhancements@wyn.com
(INCLUDE your Owner number)
W:worldmarksp.com/privileges
20 privileges 100 club
Take off
with even more Interval benefits!
Why not upgrade to Interval Platinum,
our most prestigious level of membership,
and experience more exceptional perks
and privileges than ever before.
Have you planned your next holiday yet? With Interval Platinum
membership you will receive discounts off any Getaways you book
so why not call us today to find out more!
Interval Platinum includes all of our amazing Interval Gold
benefits, such as ShortStay Exchange, VIP concierge services,
Travellers’ Assistance, Interval Options, Cruise Exchange
and hotel, dining and leisure discounts. In addition, with
Interval Platinum, members receive AU$/NZ$50 off all Getaway
bookings, free Guest Certificates (an AU$/NZ$49 value), access
to Platinum Escapes (deeply discounted Getaways), Priority
Getaway Viewing, Priority Pass Airport Lounge membership
(worth AU$/NZ$99) and much more. Enjoy 10 per cent discount
on Standard year-round fares with Etihad Airways, plus more!
Additions to this benefit will be updated at IntervalWorld.com,
so be sure to check back often (terms and conditions apply).
WYNDHAM’S
GLOBAL GROWTH
hat an exciting time of growth
it has been for the WorldMark
South Pacific Club by Wyndham. In
the past two years we have seen
three new resorts added to the
resort collection and next year
that number will grow as we welcome Wyndham
on William in the Melbourne CBD to our resort
portfolio. We have also completed 10 resort
refurbishments since 2011 and are preparing to
officially unveil the much-anticipated expansion of
Wyndham Vacation Resorts Asia Pacific Denarau
Island in October.
Wyndham Vacation Resorts Asia Pacific and
the WorldMark South Pacific Club are of course
part of a much bigger picture – the Wyndham
Worldwide family of companies. All of Wyndham’s
global operations have been experiencing a period
of remarkable growth.
For more information on upgrading your membership or to book
your Getaway, please call an Interval International® Vacation
Counsellor toll-free from
Australia on 0011-800-4683-7825 or
New Zealand on 00-800-4683-7825.
Visit our website at IntervalWorld.com to enrol, renew or for more
information. Introducing the New and Improved Interval International
App. In addition to the Resort Directory, the Interval International App
now includes the ability to book Getaways, watch intervalHD videos
and bookmark your favourite resorts. If you’re an iPad or iPhone user,
simply search the Apple App Store; Android users can reference
Google Play.
Story Continues
wyndham’s global growth
23
Destinations Magazine chatted to Barry
Robinson, CEO and Managing Director of
Wyndham Vacation Resorts Asia Pacific
and Managing Director of Wyndham
Hotel Group in the South Pacific, about
Wyndham’s global growth and what it
means for the WorldMark South Pacific Club.
LODGING
VACATION EXCHANGE AND RENTAL
VACATION OWNERSHIP
Destinations: How has Wyndham’s global expansion
helped to grow the resort destinations in the
WorldMark South Pacific Club?
Barry Robinson: When Wyndham Hotel Group expanded its
operations into the South Pacific in 2009, it presented Wyndham
Vacation Resorts Asia Pacific with a great opportunity. We were
able to strategically partner with our sister company to provide
even more opportunities for the WorldMark South Pacific Club.
In 2010, we began to acquire mixed-use properties in partnership
with Wyndham Hotel Group. Our first acquisition of this kind
was Wyndham Vacation Resorts Asia Pacific Surfers Paradise.
These types of mixed-use resorts offer dedicated
accommodation to both Vacation Owners and hotel guests. It is
a successful expansion model, which has enabled us to grow the
Club’s resort portfolio rapidly into iconic and desirable locations
including Surfers Paradise and Port Douglas in Queensland
and Phillip Island in Victoria. It has also recently provided us
with the opportunity to commence development of a brand new
property in the Melbourne CBD.
Destinations: What kind of expansion has Wyndham
Hotel Group been experiencing globally?
Barry Robinson: Wyndham Hotel Group’s global operations
have been expanding rapidly. In fact, Wyndham added more
gross rooms to its development slate last year than during any
year in the company’s history. As of 31 December 2012, the group
had approximately 930 hotels and 110,700 rooms in the pipeline,
of which 59% were new construction and 56% were outside the
United States. As of 30 June 2013, Wyndham had approximately
7,410 hotels and over 635,100 rooms in its portfolio.
Wyndham Hotel Group has iconic brands and hotel choices
spanning every category, from upscale to economy. The company
prides itself on providing hotel guests with exceptional customer
service and great value.
Wyndham Hotel Group brands include Wyndham® Hotels and
Resorts, Ramada®, Days Inn®, Super 8®, Wingate by Wyndham®,
Baymont Inn & Suites®, Microtel Inn & Suites by Wyndham®,
Hawthorn Suites® by Wyndham, TRYP by WyndhamTM, Howard
Johnson®, Travelodge® in the USA and Knights Inn®. The company
also has a license agreement to franchise the Planet Hollywood®
Hotels and Night® brands and provide management
services globally.
Select brands have been identified for growth in
the South Pacific including Days Inn, Night, TRYP by
Wyndham, Planet Hollywood Hotels and Ramada.
The company’s loyalty program, Wyndham Rewards®,
is the largest in the hospitality industry based on the
number of participating hotels, and has nearly seven
million active members.
Destinations: What kind of growth has
Wyndham Vacation Ownership seen globally?
Destinations: What’s next?
Barry Robinson: Wyndham Worldwide continues to be
recognised as one of the most diverse, greenest and best performing
hospitality companies in the industry. In 2012, the company
was named FORTUNE Magazine’s Most Admired Company in
the hospitality industry for a second consecutive year and was
also ranked among the top 100 greenest companies in the US by
Newsweek Magazine.
Between 2009 and 2012, Wyndham Worldwide’s
share price experienced 12 times the growth compared
to Apple, who experienced six times the growth in the
same period.
Wyndham Worldwide has really paved its
strong future by being the only hospitality company
in the world to offer Vacation Ownership, hotel
accommodation, holiday rentals and exchange
networks under its three key business arms: Wyndham
Vacation Ownership, Wyndham Hotel Group, and
Wyndham Exchange & Rentals.
In the Asia Pacific, we will continue to grow and
look for opportunities to add more destinations to our
resort portfolio and continually enhance the Vacation Ownership
experience for our Owners. It is certainly an exciting time to be a
WorldMark Owner.
It is certainly
an exciting
time to be a
WorldMark
Owner.
Barry Robinson: Wyndham Vacation Ownership has also seen
incredible growth in the past year with the acquisition of Shell
Vacations Club increasing its Owner base to close to a million
Owners. Wyndham Vacation Ownership now has over 185 resorts
throughout the United States, Canada, Mexico, the Caribbean and
the South Pacific that represent approximately 23,000 individual
Vacation Ownership units, making it the world’s largest Vacation
Ownership company.
MORE THAN 900,000 OWNER FAMILIES
MORE THAN 185 VACATION OWNERSHIP RESORTS
APPROXIMATELY 23,000 VACATION OWNERSHIP UNITS
APPROXIMATELY 15,000 EMPLOYEES WORLDWIDE
24 wyndham’s global growth
wyndham’s global growth
25
Club Tours
EXCLUSIVE, ESCORTED GROUP DEPARTURES
FOR WORLDMARK SOUTH PACIFIC CLUB OWNERS
Egypt &
The Nile
W
hether you are fascinated
by history or mythology,
you’ll find plenty to capture your
imagination on this wonderful
Club Tour to Egypt. Cruise down
the mystical Nile River, visit the
Temple of Luxor, take a guided
tour of the famous Museum
of Egyptian Antiquities and be
entranced by the spectacular
Sound and Light Show at the
Great Pyramids of Giza.
15-day tour
departs 10 Feb
2014
FROM au
d
5,299*
$
PP T WIN
SHARE
Japan
16-day tour departs
28 Mar 2014
FROM au
d
7,599*
$
PP T WIN
15-day tour departs
7 May 2014
FROM au
d
4,559*
$
26 CLUB TOURS
18-day tour departs
9 Aug 2014
ee the best of Japan at its
• 11 nights standard class
most beautiful time – when
accommodation twin share
the cherry blossoms are in full
including stays in Tokyo, Kyoto,
bloom. This tour includes a stop
Takayama, Hiroshima, Osaka and
at Takayama for its festival, a
Kanazawa
touching stay in Hiroshima, staying • 2 nights accommodation twin
in a traditional Ryokan in Hakone
share in a traditional Japanese
and a traditional tea ceremony and
Ryokan in Hakone
Geisha dance in Kyoto.
• Touring by air-conditioned coach
and Shinkansen (Bullet Train)
Cost includes:
• Return economy airfares ex
• Sightseeing and meals as per
Sydney, Melbourne, Brisbane,
itinerary including welcome and
Adelaide or Perth
farewell dinners
• Professional English speaking
guide
Cost includes:
• Return economy airfares ex
Sydney, Melbourne, Brisbane,
Adelaide or Perth
FROM au
d
6,499*
$
PP T WIN
27-day tour
departs 27 Sep
2014
FROM au
d
7,399*
$
PP T WIN
• 14 nights first class
accommodation twin share
including stays in London,
Plymouth, Cardiff, Liverpool, Lake
District, Ballachulish, Isle of Skye,
Scottish Highlands, Edinburgh
and York
• Entry into the world famous
Edinburgh Tattoo
• Touring by luxury air-conditioned
coach
• Sightseeing and meals as per
itinerary including local highlight
dinners and farewell dinners
• Professional English speaking
guide and local expert guides
SHARE
Spain,
Portugal &
Morocco
S
oin us for one of the world’s
most spectacular events – the
Edinburgh Tattoo. Experience
the massed pipes and drums,
military bands, display teams,
dancers and the haunting lament
of the Lone Piper all set against
the magnificent backdrop of
Edinburgh Castle. You will also
explore the best of Britain and
enjoy the Scottish highlands.
E
njoy spectacular scenery and
rich history as you experience
the must-see sights of Spain,
Portugal and Morocco. Explore
Spanish cities adorned with
intricate architecture, take in
Portugal’s dramatic coastlines
and historic cities, plus discover
the exotic sights, sounds and
aromas of Morocco’s colourful
souks.
Cost includes:
• Return economy airfares ex
Sydney, Melbourne, Brisbane,
Adelaide or Perth
• 23 nights first class
accommodation twin share
including stays in Madrid,
Barcelona, Lisbon, Gibraltar,
Casablanca, Marrakesh, Fez,
Marbella, Granada, Alicante
and Valencia
• Touring by luxury 40-seat airconditioned coach
• Sightseeing and meals as
per itinerary including local
highlight dinners and farewell
dinners
• Professional English speaking
guide and local expert guides
SHARE
SHARE
China
PP T WIN
Cost includes:
• Return economy airfares ex Sydney,
Melbourne, Brisbane, Adelaide or
Perth
• 8 nights first class accommodation
twin share including stays in Cairo,
Aswan and Alexandria
• Touring by luxury air-conditioned
coach
• 4 nights onboard a five-star Nile
River cruise including all meals whilst
onboard
• Sightseeing and meals as per itinerary
including welcome and farewell
dinners
• Professional English speaking guide
and local expert guides
J
UK & The
Edinburgh
Tattoo
SHARE
A
journey through China is an
experience to be treasured.
Experience the majestic Yangtze
River onboard the Victoria Cruise
and visit the cosmopolitan city
of Shanghai, the bustling city of
Beijing, the Terracotta Warriors
in Xi’an, and the panda reserve at
Chengdu.
Cost includes:
• Return economy airfares ex
Sydney, Melbourne, Brisbane,
Adelaide or Perth
• Domestic economy airfares and
taxes
• 9 nights standard class
accommodation twin share
including stays in Beijing, Xi’an,
Chengdu and Shanghai
• Touring by air-conditioned coach
• 3-night Victoria Cruise on
the Yangtze River twin share
including all meals whilst
onboard
• Sightseeing and meals as per
itinerary
• Professional English speaking
guide and local expert guides
• Single entry Chinese visa for
Australian passport holders
• Local tipping^ for cruise and tour
*Terms and Conditions apply. Refer to page 2. Offers subject to availability. All advertised prices are twin share.
For single travellers, a single supplement may apply. Flights from departure points other than those listed in the
offers may incur additional charges. ^China Club Tour price is inclusive of local tipping charge of USD$90, which
is payable in China and subject to change due to currency fluctuations.
Expressions
of Interest
2015
L
ooking to travel in 2015? Email club.tours@wyn.com or call
1300 850 160 to register your expressions of interest for the 2015
Club Tours. Proposed destinations include:
• Oman and the Arabian Sea
• Mexico – Maya and Yucatan
Peninsula
• Canada and Alaska
• South America
• European Christmas Markets
• Southern USA with Mississippi
River Cruise
• Castles and Lakes of the Black
Forest, Bavaria and the Tyrol
• Scandinavia and the Northern
Lights
• Luxury Collection – Africa
CALL 1300 850 160 or
email club.tours@wyn.com
Tastes of WorldMark
Introducing
Invitation by
Wyndham
ourmet
Sharing the WorldMark secret of smarter
holidaying is now even more rewarding, with
the launch of the new Invitation by Wyndham
referral program.
Senior Vice President of Marketing and
WorldMark Services, Mark Potgieter explains
the program’s fantastic new benefits and
how you can make an important difference to
the growth of the Club.
GETAWAYS
Words by Tara Chilcott
Destinations Magazine: What is Invitation by Wyndham?
Mark Potgieter:
I am really excited about this fantastic new initiative because not only does it offer great rewards
for telling your family and friends about the WorldMark lifestyle, it also helps to grow the Club and
put more dots on the map. You have already discovered a smarter way to holiday. Now you can
connect your family, friends and loved ones to the fantastic lifestyle you already enjoy and receive
great rewards along the way.
Destinations Magazine: So how do referrals actually help grow the WorldMark South Pacific Club?
Mark Potgieter: Every time you tell your family and friends about the amazing benefits of Vacation Ownership,
you are not only helping them holiday smarter, but you are also helping to grow your Club. More
Owners equate to more holiday destinations on the WorldMark map. That means more fantastic
experiences and more unforgettable holiday memories. So Invitation by Wyndham creates great
opportunities for everyone. There are currently more than 46,000 Owner families in the Club, so the
opportunities for expansion are endless!
Destinations Magazine: How will Owners benefit when they refer?
Mark Potgieter: After listening to your feedback, Invitation by Wyndham was developed to offer more tangible
rewards for Owners. Now you can enjoy amazing holidays more often. If you can spare some time
to attend a presentation with your family or friends and they become Owners, you will receive
AUD$400 off your levies. By successfully referring just a few friends each year, you can dramatically
reduce or even remove your levy costs altogether! Invitation by Wyndham also rewards Owners with
gift cards, which can be spent at a range of great stores.
Destinations Magazine: Talk to us about the team and inspiration behind this great new initiative.
Mark Potgieter: The Invitation by Wyndham Team is primarily dedicated to providing Count On Me! service to all
Owners to help make sure you are enjoying your Ownership and getting the maximum benefits.
They are also dedicated to helping you grow the Club so you have more great destinations to
discover with your loved ones.
Find out more or start referring now and
enjoy great rewards!
Visit: worldmarksp.com/invitation
Phone: 1800
FRIENDS (1800 374 3637)
Story Continues
(NZ) 0800 440 418
TASTES OF WORLDMARK
29
Tastes of WorldMark
Grab a quick bite at
Shortgrain Canteen & Shop.
J
ust a short walk from Wyndham Vacation Resorts
Asia Pacific Sydney, you’ll find Lovebite Café, a
delightful slice of coffee heaven set amongst the
buzzing skyscrapers of the CBD. The food is fresh
and fast, and perfect for the health conscious. Get there
early to secure a table then sit back and soak up the
excitement of the city. 66 Goulburn St.
For lunch with a difference, make your way to Din Tai
Fung, the global chain famous for Taiwanese dumplings.
While you’re there, take a peek inside the kitchen and
watch the fascinating production process unfold. Try
the refreshing lychee mint juice and xiao long bao pork
dumplings. Arrive early or prepare to battle the queue!
Level 1, 644 George St.
Longrain has become a Sydney institution for
fine dining, and is an easy three-minute walk from
Wyndham Sydney. Situated inside a 110-year-old
converted warehouse, Longrain takes diners on an
unforgettable journey into exquisite Thai and Southern
Chinese cuisine, designed to be shared in the traditional
banquet style. Sip on Longrain’s signature cocktail, The
Caipiroska, at the Bunker Bar, or pick up some Asian
produce from the Shortgrain Canteen and Shop. Arrive
between 6pm and 6.30pm to secure a table, as Longrain
only takes dinner reservations for groups of six or more.
85 Commonwealth St.
The Meat & Wine Co. overlooks Sydney’s Darling Harbour.
QUICK BITES
SYDNEY
FAMILY-FRIENDLY: Just
a 10-minute walk from the
resort you’ll find Mammas
Pizza Pasta Bar. Soak up
the energetic surrounds and
great atmosphere.
RELAXED DINING:
Enjoy a cold beverage and
great views over Sydney
Harbour at Opera Bar.
As the name implies, this
popular eating spot is
located under the iconic
sails of the Sydney Opera
House.
SOMETHING SPECIAL:
For beautiful views over
Darling Harbour, head to
The Meat & Wine Co. for
prime cuts of steak with
African flair.
Longrain Sydney.
Left: Sam Christie.
5
minutes
with Sam
Christie
LONGRAIN
Owner
Above left: Mouthwatering cuisine at
RockSalt Modern
Dining. Left: RockSalt
chef Matt Jefferson.
Above right: Tea
smoked duck breast
at Black Coffee Lyrics.
Below: The popular
Black Coffee Lyrics in
Surfers Paradise.
STYLE: Longrain Sydney has many guises;
beautiful Thai dinner venue, late-night drinking
den, a place to get a quick takeaway lunch or
even somewhere to eat takeaway in beautiful
surrounds.
PERFECT MEAL: Sitting up at the bar enjoying
a fragrant Thai curry and a glass of chilled rosé.
WHY LONGRAIN? After 14 years, we have
refined the experience for both locals and
travellers alike.
5
minutes
with
MATT JEFFERSON
ROCKSALT
Co-owner/chef
STYLE: RockSalt is fine dining with the top button
undone! We pride ourselves on being relaxed
and casual with exceptional food and exceptional
service.
PERFECT MEAL: The king prawn risotto with
white truffle and salmon caviar is a RockSalt
signature dish. Finish it off with our eclectic take on
strawberries and cream.
THE SCENE: There is a vibrant quality to the
Broadbeach dining scene with so many options in
such a small area.
30 tastes of worldmark
QUICK BITES
GOLD COAST
FAMILY-FRIENDLY: Take
the family to Pancakes in
Paradise and enjoy all-youcan-eat pancakes while
sitting at hot air balloonstyle tables. The kids will
thank you!
RELAXED DINING: You
can’t beat a great surf club
on the Gold Coast. The
Northcliffe Surf Life Saving
Club is just a seven-minute
walk from Wyndham
Surfers Paradise.
SOMETHING SPECIAL:
Venture a little further
south to Nobby Beach and
experience Hellenika for
Greek cuisine. Expect to be
impressed.
Start your day the right way
with a signature coffee and
breakfast at Black Coffee Lyrics
in Surfers Paradise. What
started as a humble coffee
shop two years ago has fast
become one of the trendiest
scenes on the coast. Relax in
the rustic, old-world surrounds
and order the field mushroom
stack with eggs smothered in basil cream. Come back
at night and experience the degustation menus and try
their specialty prohibition cocktails! 41/3131 Surfers
Paradise Blvd.
There are plenty of top-class dining options within
walking distance of Wyndham Vacation Resorts Asia
Pacific Surfers Paradise. Make like a local and head to
Alfresco on Elston Ristorante and Pizzeria for authentic
Italian cuisine. This family-friendly restaurant offers
gluten-free pizza bases and penne pasta. Cnr Hamilton
Ave and Surfers Paradise Blvd.
For something extra special, you can’t go past the
stylish dining scene in Broadbeach, just a five-minute
drive from the resort. Reserve a table at the highlyacclaimed RockSalt Modern Dining, named South East
Queensland’s ‘Best Contemporary Restaurant’ in 2012.
15 Albert Ave, Broadbeach.
Mark
Dear World
5
minutes
with CHEF
SHANE AVANT
THE LANDING
QUICK BITES
WANAKA
FAMILY-FRIENDLY: Head
to Alivate Restaurant for a
family meal to remember.
The lake views are stunning
with great food to match.
STYLE: A focus on Central Otago’s freshest
RELAXED DINING:
seasonal produce and local wines. Good service,
sublime food.
Make the short trip out of
town and experience a slice
of New Zealand history at
Cardrona Hotel. It looks
like something out of a
black and white movie.
PERFECT MEAL: Confit Mt Cook salmon,
crème fraiche, preserved lemon and watercress,
followed by crispy skin duck breast with pancetta
and a star anise jus, finished off with a 70% dark
chocolate marquise with berries and a sesame
orange wafer.
THE SCENE: Wanaka’s food scene is coming
of age and starting to produce some great little
restaurants and cafés, providing a diverse range
of dining options.
Above left: The Landing chef Shane Avant. Above centre:
Cardrona Hotel’s outdoor fire. Below left to right: Succulent
cuisine at The Landing; the rustic Cardrona Hotel.
SOMETHING SPECIAL:
For a taste of France, pay
a visit to Bistro Gentil, a
delightful restaurant with
breathtaking views and an
impressive art collection.
T
he land of the long white cloud is also the land of
incredible seasonal produce. The Central Otago
region is no exception, bursting with world-class
eateries and innovative chefs. Before a big day of
exploring, fuel up at Soulfood Organic Store and Café.
Indulge in organic soups, pizzas and pastas, washed down
with tasty juices and smoothies. Stock up on fresh bread
and snacks at the organic store. 74 Ardmore St.
Food is taken seriously in Wanaka, and nowhere more
so than at The White House Café and Bar, just a five-minute
drive from Wyndham Vacation Resorts Asia Pacific Wanaka.
Settle down for a long, leisurely lunch in this beautiful art
deco-style restaurant, which serves up mouth-watering
food and breathtaking views of the Southern Alps. The
menu has a Mediterranean flavour with lots of vegetarian
options, complimented perfectly by an impressive New
Zealand wine list. 33 Dunmore St.
After a day spent exploring the natural wonders of
Wanaka, there’s nothing better than a scrumptious meal in
front of a crackling fire, and the perfect place to do it is at
The Landing Restaurant and Bar. Indulge in contemporary
New Zealand cuisine crafted from the finest local produce.
Be sure to leave room for dessert and share the steamed
date cinnamon pudding with someone special. The
Landing offers an impressive selection of local wines too.
The restaurant is just a five-minute drive from your resort.
80 Ardmore St.
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DISCOVER NEW ZEALAND
PRINCESS CRUISES,
Dawn Princess
13 Night Australia/ New
Zealand cruise round trip
Melbourne
NEW YEARS CRUISE
HAWAII ISLANDS
P&O CRUISES
Pacific Jewel
12 Night South Pacific cruise
round trip Sydney
NORWEGIAN CLUB CRUISES,
Pride of America
7 Night Hawaii Islands cruise
round trip Honolulu
Selected departure in February 2014
Balcony Stateroom (Cat BE)
Selected departure in
December 2014
Inside Stateroom (Cat IF)
Selected departures from
August 2013 to June 2015
Inside Stateroom (Cat IX)
NOW FROM
NOW FROM
NOW FROM
AU PER PERSON
TWIN SHARE
plus 6000^ Privileges Qualified Credits
AU PER PERSON
TWIN SHARE
plus 6000^ Privileges Qualified Credits
AU PER PERSON
TWIN SHARE
plus 10000^ Privileges Qualified Credits
$2186*
$1912*
(Additional pre-paid gratuities of $84pp)
$1599*
Meet your procurement team...
From left: Anne Harper - Purchasing Coordinator, Malcolm Parker Director of Procurement and Jill Munro - Premiums Purchasing Administration.
Above: Stylish apartments at Wyndham Vacation Resorts Asia Pacific Seven Mile Beach.
Top right: Wyndham Vacation Resorts Asia Pacific Coffs Harbour - Treetops.
Feel at Home on Holidays
Wyndham’s procurement team is dedicated to sourcing the brands and appliances
you know and love for a more comfor table getaway.
BEAT THE WINTER BLUES
CARNIVAL CRUISES,
Carnival Spirit
12 Night South Pacific
cruise round trip Sydney
Selected departure in June 2015
Balcony Stateroom (Cat 8F)
NOW FROM
$1563
PER PERSON
*AU
TWIN SHARE
plus 6000^ Privileges Qualified Credits
SOUTH AMERICA
MIDDLE EAST EXPERIENCE
PRINCESS CRUISES,
Golden Princess
17 Night South America
cruise between Los Angeles
and Santiago
AZAMARA CLUB CRUISES,
Azamara Journey
17 Night Middle East
Experience between
Mumbai and Athens
Selected departure in December 2014
Balcony Stateroom (Cat BF)
Selected departure in April 2014
Inside Stateroom (Cat 12)
NOW FROM
NOW FROM
$1674
PER PERSON
* AU
TWIN SHARE
plus 6000^ Privileges Qualified Credits
$2574*
AU PER PERSON
TWIN SHARE
plus 8000^ Privileges Qualified Credits
It’s as easy as 1, 2, 3... SELECT, SEARCH and BOOK!
For more information, call one our experienced ICE Cruises consultants on
AU 1300 723 199 or NZ 0800 699 012
www.icecruises.com.au
^Privileges by Wyndham is provided by Wyndham Vacation Resorts Asia Pacific ACN 090 083 613 as the developer of the WorldMark South Pacific Club. Please see http://www.worldmarksp.com/privileges for further details. All deals are based on the Privileges
Platinum member level and redemption of up to 20000 Privileges Qualified Credits. * Terms and conditions apply and are located at www.icecruises.com.au/terms.php. Prices are correct at the time of printing. Subject to availability. All travel is facilitated
through ‘Our Vacation Centre Pty Ltd’ ABN No: 54 105 542 176 Travel License No: 3008099 TCF:4/8461.
W
hether you’re relaxing in a spacious self-contained
beds and bedding from respected brands such as Sealy and
apartment or a stylish hotel room, your holidays
Sleepmaster. Premium brands have better warrantees, meaning
with WorldMark South Pacific Club by Wyndham
there’s less chance your accommodation will be missing any
will feel like a home away from home. WorldMark’s
goods undergoing repairs.
quality accommodation features the same top-quality brands and
For refurbishment projects and new resorts, the procurement
appliances that you may use in your own home, providing you
team partner with the property development team to implement
with a sense of consistency and reliability.
Wyndham Green initiatives such as natural flooring and ecoFrom bedding and wall paint, to fixtures and appliances,
friendly paint.
Wyndham Vacation Resorts Asia Pacific has a dedicated
Purchasing 100% wool carpets for all refurbishments not only
procurement team working hard behind the scenes to ensure
guarantees modern and stylish accommodation, but sustainable
your Club accommodation is consistently of the highest standard.
living. Wool carpets are durable, resilient, a renewable resource
Thanks to your prompt levy
and naturally flame retardant.
payments, the team is able to In apartments with kitchen facilities, you’ll find top- Both teams are also committed
work with reliable suppliers
of-the-range Fisher & Paykel appliances including to utilising low volatile organic
to purchase furniture, fittings,
compound (VOC) paints from
dishwashers, fridges, ovens and cook tops.
appliances and equipment for all
Dulux in an effort to reduce
24 WorldMark resorts across the
odour, toxins and to help the
South Pacific.
environment.
In apartments with kitchen
Wyndham is proud of its
facilities, you’ll find top-of-the-range Fisher & Paykel appliances
excellent business relationships with some of the region’s leading
including dishwashers, fridges, ovens and cook tops, while
suppliers, which allow us to acquire goods and services at the
televisions are sourced from Philips, one of the world’s leaders in
best possible cost, ensuring your Club operates efficiently and
electronics. You can be sure of a restful night’s sleep with quality
leaves sufficient resources for future works and refurbishments.
FEEL AT HOME
35
Valuable Club Information on Demand
anywhere • anytime
Check out the floor plans
in the Resorts section.
Also find us at worldmarksp.com
in the menu bar under Support.
You asked
and we
listened!
Introducing NEW RESORTS SECTION
It’s more than FAQs!
Find out more details on your
Club resorts including:
• Resort features
• Location and resort maps
• Apartment descriptions and
floor plans
• Plus more!
LET YOUR MOUSE DO THE SEARCHING AT
wyndhamAP.com/worldmarksp/online-support