Election 2008: An Update on Voting Procedures
Transcription
Election 2008: An Update on Voting Procedures
a p u b l i c a t i o n o f t h e g r e a t e r n a p l e s c h a m b e r o f c o m m e r c e Business Currents S E P T E M B E R 2 0 0 8 w w w . n a p l es c h a mber . o r g Election 2008: An Update on Voting Procedures PAGE 16 A Concept for the Ages: How Professional Investors use Stock Options to Make all that Money PAGE 13 PAGE 21 Information on Voting in Collier County Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 Avant Garde Images, Inc. Travel is more than just A to B. Travel should let you mix business with pleasure. Let our team of experienced meeting planners, catering specialists and wedding experts make the Hilton Naples your ideal venue for business meetings, conferences, social events and weddings. We will exceed your expectations with amazing food and superior customer service. Whether having a meeting for 5 people or a wedding for 250, our versatile function rooms will fit your every need. Intimate, private dining rooms are available in Shula’s Steak House, a Wine Spectator Award of Excellence recipient for three consecutive years. And, with 200 beautifully appointed guestrooms, we are your premier location for out of town guests. Plus, the Hilton HHonors Event Planner program lets planners earn points and miles. For your next event, call 239-430-4900, or visit us online for a virtual tour at www.hiltonnaples.com. 5111 Tamiami Trail North, Naples, Florida 34103 239-430-4900 • hiltonnaples.com Travel should take you placesTM SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org Hilton HHonors® membership, earning of Points and Miles®, and redemption of points are subject to HHonors Terms & Conditions. ©2008 Hilton Hospitality, Inc. Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 D E S T I NAT I O N DOWNTOWN The Heart of Naples Shops, style and surprises. Enjoy fabulous 5th Avenue, 3rd Street South and the Bayfront. Escape to the eclectic shopping venues of 41-10, Crayton Cove and Tin City. Stroll a gallery, find that special unique gift, entertain friends. From sidewalk cafes to worldclass dining, enjoy a meal then visit the area’s most pristine beach and pier. All within a short walking distance. We are Destination Downtown. Enjoy! Upcoming Events After Labor Day Sidewalk Sale Fifth Avenue South 10 am to 5 pm September 6-7: Downtown Naples September Arts & Crafts Show Fifth Avenue South 10 am to 5 pm September 11: Evening on Fifth “Labor of Love” Fifth Avenue South 6:30 pm to 9:30 pm www.DowntownNaplesAssociation.com (239) 435-3742 Photos courtesy of the Naples, Marco Island, Everglades CVB.” September 5: SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org CONTENTS 7 BUSINESS CURRENTS MAGAZINE | SEPTEMBER 2008 | VOLUME 3 / NUMBER 9 16 C OV E R S TO RY Election 2008: A n U p d a t e o n Vo t i n g Procedures Things have changed since the last Presidential election. This month, Florida Secretary of State Kurt Browning talks about new voting procedure legislation that has been passed and what to expect as you head to the polls. 21 MARKETING MANAGEMENT This month, columnist Angelo Biasi explores new techniques now available to help your business stay ahead of the marketing curve......................7 New technology makes our lives easier unfortunately, it also brings new challenges. Think about what it means to have camera enabled handheld devices in your workplace and protect yourself from the negative consequences.................................................29 Protecting Your Business: The way we market our businesses is changing. Considerations in a High Tech World Web 2.0 and Social Media Marketing 101 FINANCE A Concept for the Ages: How Professional Investors Use Stock Options to Make All That Money THE CHAMBER SCRAPBOOK Looking for larger returns on your stock options? Writer Kevin Simpson explains the concept of covered calls and how you can use them to your financial advantage................................13 Photos from Recent Chamber Events.............32 COMMUNITY RIBBON CUTTINGS Voting in Collier County: What You Need to Know! NEW MEMBERS Chamber New Member Business Directory.....34 29 New businesses in town..................................38 This election season brings with it a new BUSINESS BRIEFS methodology of voting. Learn about the ways Business Accolades and Achievements our Supervisor of Lections office is making it What’s happening with local businesses.........40 easier than ever to participate in the democractic process.................................................21 TRANSITIONS Who’s who in the local business community....43 Small Business Managing Your Business in a Crisis Last month’s dance with Tropical Storm Fay may have provided a much needed wake up call for our businesses to become more vigilant when it comes to emergency preparedness. Find new ways to help your company weather the storm..........................................................25 EVENTS CALENDAR Guide to upcoming Chamber Programs and Events........................................................44 Business Currents A PUBLICATION OF THE GREATER NAPLES CHAMBER OF COMMERCE Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 Official Publication of The Greater Naples Chamber of Commerce 2390 Tamiami Trail North, Suite 210, Naples, FL 34103 239-262-6376 Tel ׀239-262-8374 Fax www.napleschamber.org PRESIDENT & CEO Michael V. Reagen EDITOR Marci-Nicole Seamples SALES Michele Klinowski Pat Port Kathy Swank DESIGN & PRODUCTION Marci-Nicole Seamples CONTRIBUTORS Angelo Biasi Kurt Browning Roy Duffus Lisa L. Garrett John E. Lyncheski Kevin Simpson Cynthia Young editorial board Phil Beuth Jonathan Fishbane John Fumagalli Michele Harrison Alan Korest Nancy Lascheid Edward Morton Dick Munro Rey Pezeshkam Stephanie Spell Susan Takacs LEGACY LEADERS Barron Collier Companies Collier Enterprises Fifth Third Bank GATES Kraft Construction Company Lutgert Insurance/The Lutgert Company/ Premier Properties NCH Healthcare Systems Orion Bank Physicians Regional Medical Center TIB Bank Titan Custom Homes CHAMBER STAFF Michael V. Reagen, President & CEO Jim Goehler, COO/CFO Stephen Hart, Sr. Vice President, Public Policy Brenda O’Connor, Sr. Vice President, Programs Stefanie Cuthbertson, Vice President, Community Relations Michele Klinowski, Vice President, Hospitality Marci Seamples, Vice President, Communications Alissa Arce, Executive Assistant to the President Danielle Beaver, Information Center Support Specialist Sandra Calad, International Community Manager Didem Guler, Public Services Coordinator Don Neer, New Member Services Tiffani Peacock-Hood, Senior Accountant Pat Port, Account Executive Kathy Swank, Sr. Account Executive SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org MARKETING Web 2.0 and Social Media Marketing 101 SMART Marketers Get in the Game by Angelo Biasi Another Marketing (R)Evolution! It’s happening again! The ways smart marketers communicate with, influence and generate response from customers is evolving in monumental proportion. With the introduction of Web 2.0 and Social Media Marketing, businesses of all sizes now have the unique opportunity to support new customer acquisition/retention, revenue growth, decreased costs, brand awareness, improved market share and a whole host of other business and customer relationship management benefits more efficiently than ever! An apparent shift in mindset is also occurring (again): From • Marketing to individuals • Managed communications • Forced, static promotion • Interruption advertising/marketing • Exclusive and finite reach To • Marketing to individual networks • Radically transparent communications • Collaborative, dynamic and participatory promotions •Invitation advertising/marketing •Inclusive, exponential and viral reach Now don’t get me wrong: the traditional definition, rules and benefits of marketing still apply and work! Marketing is, after all, “getting the right message to the right people via the right media and methods,” or at least that’s my favorite definition. The most successful campaigns have a well-thought-out plan and strategy including tracking of key success metrics. Knowing your customer intimately and targeting them with laserprecision usually contributes to a high Return On Objective. And, developing a key message and communicating that effectively can really help “hook ‘em” well for sales to “reel ‘em in.” However, the media and methods used are evolving. In other words, where our customers live and breathe, how they communicate, how trends are set, how influence transmits among specific and general audiences and, most importantly, how decisions are made, are changing. As a smart marketer, you should at the very least be acutely aware of this. And, to be and/or stay competitive, you should consider getting in the game. If you’re not in the game just yet, don’t panic. It’s not too late. The following is a brief overview to help you better understand Web 2.0 and Social Media Marketing for your business and for developing your own playbook. Web 2.0/Social Media Marketing Defined According to Wikipedia, Web 2.0 is a buzzword which describes the trend in the use of World Wide Web technology and web design that aims to enhance creativity, information sharing, and, most notably, collaboration among users. These concepts have led to the development and evolution of web-based Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 CJ HUESTON, ChairWOMAN Corporate Dimensions, Inc. Katie Sproul, CHAIR-ELECT Barron Collier Companies JEFF FRIDKIN, Immed. Past Chairman Grant, Fridkin, Pearson, Athan & Crown, P.A TODD GATES, Vice-Chair GATES Thomas r. QUINN, jr., vice-chair jeanne seewald, vice-chair Hahn Loeser & Parks, LLP BILL SPINELLI, Vice-Chair Titan Custom Homes Lou Vlasho, Vice-Chair Rimaco Corporation JAMES A. WARNKEN, Vice-Chair Markham, Norton, Mosteller, Wright & Co. P.A. Michael Reagen, President Greater Naples Chamber of Commerce Thomas Abraham Moss and Associates Bruce Anderson, Esq. Roetzel & Andress LPA MICHELLE ARNOLD Collier County Government JOHN BARLOW TOM BUCKLEY Naples Day Surgery R. Scott Cameron Cameron Real Estate Services, Inc. patricia case Case Benefit Consultants debbie chandler Anchor Health Center scot congress Congress Jewelers Ted Corbin Mellon Bob Corina Collier Enterprises CHRIS DOYLE Naples Daily News KENT ELLERT Fifth Third Bank John Fumagalli Northern Trust Dottie gerrity cedar hames Paradise Advertising Michele Ellis Harrison Clark Hill Hilton Naples & Towers JAMES HOPPENSTEADT Pelican Bay Foundation Bud hornbeck Lutgert Insurance David Kakkuri Florida Gulf Coast University Todd Kendall Premier Properties of SWFL, Inc/Lutgert Co. Ron labbe Naples Lumber & Supply Co., Inc. Edward Lett TIB Financial Corp. Peter Manion Ex Officio Liaison with GNL Tony MARINO The Marino Group Geoffrey Moebius Physicians Regional Medical Center Bob Mulhere RWA, Inc. KP Pezeshkan Kraft Construction Rey Pezeshkan Architectural Network, Inc. Mayela Rosales Azteca America Thomas Schneider Ex Officio Liaison with GNL brian settle NCH Healthcare System Craig Sherman Bank of Florida SW Michele Smith Creative Printing & Supply Randy Smith Naples Transportation Tours and Event Planning Tom Storrar Florida Department of Law Enforcement Tom Taylor Hole Montes, Inc. sandy waite Platinum Dry Cleaners michael wynn Sunshine Ace Hardware SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org communities and hosted services, such as social-networking sites, wikis, blogs and folksonomy (social indexing). Social Media Marketing (SMM), according to YourSearchAdvisor.com, is defined as the utilization of social networking and user-generated content platforms to promote a product, service or content. SMM often involves creating and participating in a dialogue with the target audience, rather than forcing an advertisement upon them, and can also include creating and promoting viral content that is meant to be shared by users. The benefits of Web 2.0 and SMM run deep and wide and can contribute to important business objectives among functions such as Customer Service, Marketing, Sales, and Research and Development. Web 2.0 and SMM can apply to several of your key stakeholders including employees, partners, suppliers, investors, competition and, of course, new and prospective customers. So, just how explosively popular are Web 2.0 and SMM? Check out these startling statistics: • Facebook and MySpace, the most popular social networking services, reach 125 million users connected by shared interests and friends. (New York Times) • More than half of all marketers expect to increase Social Media Marketing spending by over 50% (Forrester, B-to-B Marketing 2008) • 60% of consumers make online purchase decisions based on peer advice (Visa/ Yahoo) • In the US, 43 million people belong to a social network; 47 million upload photos; 25 million upload videos; and 60 million read blogs. (Wave 3 study, March, 2008) • Globally, 307 million people visit friend’s social sites; 248 million upload photos; 303 million share video; and 346 million read blogs. (Wave 3 study, March, 2008) However, many marketers and executives are not comfortable with the lack of control over social media. It’s true that to get in the game means agreeing to an open and honest relationship with customers. Sharing untold product, service and/or company secrets, asking people to rate your product/service, and “surrendering your brand” to viral criticism are all things that makes traditional marketers, used to a world of message control and management, uneasy. Nonetheless, when managed properly, “social networks can be extremely effective channels for building product evangelism, reputation management or corporate branding.” (1) In addition, it could be argued, that if customers are going to talk and share opinions online and elsewhere (and you have to assume they are), it is better to invite them to contribute those opinions in a forum that you have access to. That way, you can monitor feedback and make decisions based on it showing customers you are listening and you care. It’s All About the Content At the core of successful Social Media Marketing must-haves is the ability to develop, leverage and distribute meaningful content. In Joe Pulizzi and Newt Barrett’s book Get Content: Get Customers (highly recommended), they define content marketing as “…the art of understanding exactly what your customers need to know and delivering it to them in a relevant and compelling way… Once you’ve delivered relevant content, you become a trusted resource.” To effectively leverage content via SMM, or any other form of media for that matter, you need to act as a magazine publisher and/or public relations person would - carefully planning, crafting, timing and then delivering your content to your target audience. This, of course, is based on your understanding of how your customers respond and how you want them to respond, to some degree. For example, assume a local restaurant owner, (Stu Bouillion) known for his award winning soups, wants to take advantage of SMM as part of his integrated marketing mix. Stu’s objectives are to acquire new customers and increase sales on Tuesday nights which are usually slow. He might choose to release a secret recipe of one of his most popular soups via video on YouTube and a blog on the restaurant’s website in a non-promotional format (Note: Social networks can see Meet the Officers of the Board Name: CJ Hueston Board Position: Chairwoman Company: Corporate Dimensions, Inc. In your current Board position, what functions are you responsible for? As Chair, my function is to work with the CEO of the Chamber, the Officers and the Board of Directors to provide leadership and direction to accomplish the goals set forth by the Board in the upcoming year. What do you hope to accomplish during your term? We have a committed and impressive Board leading our important committee efforts. This leadership structure will allow us to make remarkable strides as a cohesive team in achieving our goals during my term as Chair. We will continue a laser focus on public policy. This is key due to the many issues facing our county and state that continue to have a significant impact on business. We will also continue to develop our leadership programs to assure quality future leaders for Collier County. An example of this effort is the GAIN leadership program newly introduced to our members. Third, the expansion of our Chamber alliances is essential as the growth and needs of our community change. As our membership continues to experience growth, we must assure we are meeting the needs of all of our members. How do you see the growth of our community impacting the Chamber focus? Growth continues to impact the Chamber’s focus as this non profit organization strives to keep a ‘pulse’ on the ever changing community. Two areas that come to mind are 1) the geographical expansion of our membership and 2) the expansion of diversity in our community. The Chamber must be mindful of these and other dynamic changes that impact achieving our Chamber mission and membership expectations. Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 right through promotions). In addition, Stu will go on to other social networking food sites, posting the content and asking customers to rate his soup recipe (and content), which, by the way, is served on Tuesdays at the restaurant. The potential outcome could most likely include: • existing customers trying the recipe and having to compare it to the “real thing” on Tuesday nights. • those same existing customers sharing this “secret” recipe with friends who are new potential customers now exposed to the restaurant brand. • a more honest and open relationship with all customers (and key stakeholders) develops who have an “appetite” for more recipes. This audience is also willing to share feedback on how to change and/ or improve the soup now coined “Your Tuesday Night Special.” • measurable increased customer acquisition and retention from this newly created dialog – at minimal costs and effort! • an increase in sales on Tuesday nights and throughout the week. from the pack. It’s a viral media so you have to be outstanding. How to get started? David Skul of Relativity Business Technology Solutions (searchable on YouTube with headline “5 Tips to help you Succeed at Web 2.0 Marketing”) recommends the following tips to quickly get started with successful Web 2.0 Marketing: 1 Learn how social marketing works and how it can benefit your website and campaigns. Know the rules, understand the demographics, study how to track response, etc. 5 Create videos. Talk about a subject that you are passionate about and post videos on that topic frequently and often. Make sure your message is correct. 2 Take time to develop a marketing campaign. It’s important that you think of this logically before you engage in this form of marketing. 3 Join in on the conversation. Go to other similar social networking sites. See how they are doing it. Become involved from a customer’s perspective. 4 Be outstanding. Give a quality product that’s good for you and the customer. Take time to be the best and separate yourself Implementing SMM Leveraging Web 2.0 and SMM requires management buy-in and support. Keep in mind that it is a new way of thinking and communicating. Once management consensus is achieved, be sure to promote it among all of your stakeholders. Engage employees, start the conversation, and support dialog for high results. You may even consider creating your own community to drive a deeper level of engagement in your brand. Consider making Web 2.0 and SMM an important part of your integrated marketing mix. Leveraging content across various forms of traditional and contemporary methods and media to new and existing customers could be that marketing sweep your business has been waiting for. Imagine if Stu not only promoted his “secret recipe” on Tuesdays via YouTube and a blog, but included that themed content in his print ad in the local paper and email newsletter going out to existing customers? The world is waiting for your brand and your content. Now, what are you waiting for? Get in the game and be a part of the Marketing (R)Evolution! 1st Annual Naples Corporate Run/ Walk 5K September 11, 2008 6:45pm Designed to promote health and fitness among Collier County companies and their employees. Sign up your company team today! Cost is $20 per participant. (Register as 3 person teams) Presented By Supporting Sponsors Produced By Gulf Coast Runners & Naples On The Run For more information contact George Dondanville at On The Run #239-434-9786. 10 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org Sources: (1) YourSearchAdvisor.com, glossary; (2) Pulizzi, Joe, Barrett, Newt, “Get Content: Get Customers,” Voyager Media, Inc., 2008.; (3)Skul, David C., “Five Tips to Help You Success at Web 2.0 Marketing,” YouTube, Relativity Business Technology Solutions Special thanks to Mike Zeto, Director of Business Development, Neighborhood America, for his subject matter expertise. Angelo Biasi is General Manager of SMART Marketing Solutions, LLC, a leading full-service integrated marketing company in Naples, FL. Angelo has an MBA in Marketing from the University of Connecticut and has taught Marketing at New York University for over five years. For more information or to learn more, visit www.smartmarketingllc.com or call 239.963.9396. ESQO\VSZ^ZSORg]c` PcaW\SaaW\b]bVSTcbc`S ES¸`S[]`SbVO\Xcab \Sea^O^S`a The Naples Daily News has played a vital role in the local business community for more than 80 years. We offer you a broad range of advertising opportunities – from print to online to webcast to mobile and more – we have the tools that can help your business succeed. :SbcaVSZ^ ZSORg]c`PcaW\SaaW\bVS `WUVbRW`SQbW]\ 1OZZ !' $!"%!b]ROg T]`Tc`bVS`W\T]`[ObW]\ Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 11 Thank You! We Salute and The Greater Naples Chamber of Commerce, Leadership Collier, the Collier County Veterans Council and Naples Memorial Funeral Home and Cemetery (your local Dignity provider), have worked with countless volunteers and civic organizations to bring the display to southwest Florida. We wish to express gracious appreciation and deep gratitude to the following: Community Partners Collier County Sheriff’s Office* Professional Building Systems* North Naples Fire Department* Wasmer, Schroeder &Company* Hodges University* Naples Lumber* Paradise Advertising* Merrill Lynch* Naples Fort Myers Greyhound Track* Lee County Sheriff’s Department Collier County Emergency Medical Services Dept Representative Garrett Richter, District 76 Richter Leadership Fund Thomas R. Grady, P.A., Of Counsel Waste Management* Viking Construction AC Electric T&M Portable Restrooms Pataco Trucking Wall Systems, Inc. of Southwest Florida IHOP (Davis Blvd.) Honeybaked Ham Co.*-Naples & Bonita Springs Hemingway’s Island Grill Chik-fil-a (Airport Road) Spirit in the Sky Distinctive Floral’s of Naples Gulfshore Media* Hampton Inn Estero Hampton Inn Naples I-75* Residence Inn By Marriott* McDonald’s* Ana Lucia’s Publix Bad Ass Coffee Company Hoosier WaWa Company* Civic Volunteer Partners Committee Committee Chairman Major General Michael Coyne, USMC (Ret.) Government Liaison Commissioner Fred Coyle Collier County Veterans Council Captain Jim Elson, US Army (Ret.) Public Safety Chair Chief Jim Bloom, Collier County Sheriff’s Office* Life Safety Chair Chief Mike Brown, North Naples Fire Department* Construction Chair Russell A. Budd, Professional Building Systems* Finance Chair Edward A. Morton, Wasmer, Schroeder & Company* Welcoming Co-Chair Dr. Fred Nerone, Hodges University* Peter Miles, Fifth Third Bank* Ceremonies and Hospitality Co-Chairs Sharon Kurgis, Merrill Lynch* CJ Hueston, Corporate Dimensions* Public Relations Chair Cedar Hames, Paradise Advertising* The Chamber Dr. Michael Reagen, CEO Kathy Swank, Senior Account Executive Hodges University Veterans Association American Ex-Prisoners of War, Collier Chapter American Legion, Post 135 Archie Turner AMVETS, Post 23 Disabled American Veterans, Chapter 117 Jewish War Veterans, Post 202 La Societe des Quarante Hommes at Huit Chevaux (Chapters 40 & 8) Lee County Veterans’ Council Marine Corps League, E. T. Brisson Detachment* Military Officers Association of America, SW FL Chapter Reserve Officers Association of the US, Chapter 27 Civil Air Patrol Cadet’s Rolling Thunder Defenders Vietnam Veterans Brotherhood Bonita Springs Elks Club, Number 2753 Naples Civil Air Patrol Veterans of Foreign War, Post 7369 Veterans of Foreign Wars, Post 7721 Vietnam Veterans of America, Chapter 706 Women in Military Service for America Women Marines Association Operation Open Arms Freedom Eagles Lee County Vietnam Veterans Collier County ROTC Cadets Immokalee Foundation and Future Builders of America Patriot Guard Riders Enforcers HOG *Greater Naples Chamber of Commerce Members Located at Naples Memorial Funeral Home and Cemetery, opening ceremonies will commence at 10:30 a.m. on September 26, and the exhibit will be open to the public 24-hours-a-day free of charge, until closing ceremonies at sunset on September 28. Special events featuring local participants are scheduled throughout the three-day period. To make a contribution, please contact Edward A. Morton at em@wasmerschroeder.com or 239-253-5553. Respectfully, Michael Coyne, Major General, USMC (Ret.) | Committee Chair | Dignity Memorial® Vietnam Wall hats and pins are for Isale atUs theOnline Chamber’s Visitor Information Center and Downtown Information Center. 12 SEPTEMBERT-shirts, 2008 I Business Currents Visit at www.napleschamber.org A Concept for the Ages: FINANCE How Professional Investors Use Stock Options to Make All That Money by Kevin G. Simpson W ith market volatility and oil prices at all time highs, many people are looking to maximize their investment performance and reduce losses. Writing “covered calls” is the easiest and most cautious way to utilize stock options. “Covered” means you own the stocks or exchange traded funds (ETFs) that back the options, like collateral. This conservative option strategy is suitable for income-oriented, protection-minded investors. A “call” is one of the two basic option contracts, the other being a “put” option. A call gives the holder the right, but not the obligation, to buy the underlying stock or ETF at a preset price (the strike price) by a specific date in the future (the expiration). The seller (or writer) of a call has to sell the stock or ETF to the holder of the option if the holder exercises the Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 13 option on or before that date. Call writers make money by collecting a premium for selling the option. Call buyers can make money if the stock covered by the option trades at a higher price than when the option was purchased. Usually, but not always, a rise in the stock price raises the call price as well. A covered call is an option sold on stocks or ETFs that an individual already owns. It gives the buyer the right to purchase shares at the fixed strike price for a limited amount of time, usually for several weeks. For this right, the buyer pays a premium, providing the call writer with an instant return on a stock or ETF that he or she currently owns and one that may not be moving. The premium can often act as a partial hedge should the investment decline in price. Think “renting the stock with an option to buy.” To better illustrate this concept – let’s consider the following: Suppose you purchase 500 shares of the exchange traded fund XYZ at $48 a share in July for a total cost of $24,000. In August, you decide to write covered 14 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org calls against the ETF. You would sell five contracts (each contract represents 100 shares) that expire in October with a strike price of $50. Let’s further assume that you are able to sell these options for a premium of $1.25. You would collect $625 in total premiums, maybe about $610 after commissions. If the price of XYZ Fund has not exceeded $50 by the third Friday of October, you keep your ETF and the $610 premium. If however, the ETF “strikes” $50 or above, you retain the premium but are obligated to sell the shares at that price, which still leaves you with a gain of $2 per share. That gain, in combination with the collected premium, totals $1,610. Remember, if the ETF rises to $53, or even $63, you are still obligated to sell the shares at $50. The $610 collected in premiums may not seem that impressive, but it does equate to about 2.54% of your initial investment. Because the option lasted only two months, that figure equates to about a 15.24% annual return. As great as it sounds there is one major downside to covered call writing. – If your ETF substantially increases in value, you would not participate in any growth over $50. Also, the fact that you own shares of stock subjects you to market risk and your ETF could decrease by an amount greater than the premium you collected. Because a covered call limits the appreciation you can experience, write covered calls only if you like an investment but do not think it will rise substantially in the short-term. Conversely, if you think the price will drop substantially, sell it outright. The premium will not be much help if the price tanks. Finally, write covered calls only on positions you don’t mind selling. If the price rises above the strike price, the buyer will probably want to exercise and buy the stock or ETF. You can control the risk of having stocks or funds called away by writing a call with a strike price that is far above the shares’ current value. The further “out of the money” the strike price is, however, the lower the premium you will receive. Chances are, you will be unable to effectively write a call at all with a strike price much outside the recent trading range. In addition to time value, a premium’s size depends on its intrinsic or cash value, as well as the perception of investors on how likely the contract is to finish in the money. The expressions used to define cash values of options are “in-the-money”, “at-the-money” and “out-of-the-money”. For a call option, if the underlying investment is selling at a higher price than its strike price, it is in-the-money. That’s because the option could be exercised immediately. You can still get a high premium for an out-of-the-money call by writing it with an expiration that is further off in the future. For instance, that same XYZ call with a strike price of $50 sold for only 50 cents when it carried an expiration date only a month off. If you wrote it with a date of three months off, you would have gotten a premium of $1.90. It is important to understand that the added premium comes at the cost of added risk – in this case, that the ETF could be called away during the time period of the option. That fact is extremely important – you must be comfortable with the strike price that you will be receiving if the stock or ETF appreciates. From a tax standpoint, write covered calls only on investments you don’t mind selling. To achieve consistent performance when writing covered calls, it is recommended that you don’t get too greedy. Work with a qualified firm that sells out-of-the money contracts that expire in the short term (i.e., 30 days). The premiums will not be that substantial, but this conservative approach will increase your portfolio’s performance over time while limiting the chances that the underlying investment will be called away. Kevin G. Simpson is a Managing Director with QFA, LLC – An Investment Advisory Firm, Naples, Florida and can be reached at 239-4350777 or kevinqfa@comcast.net Executive Profile Name: Michele Peppe Company The HarrisPeppe Team Years of Industry Service: 27 How would you best describe what separates your company from your competitors? Absolutely, it’s our website! What would you say are the major contributors to your success? 1. Always put the customer first. 2. Make certain that each party feels like it’s a Win-Win situation. 3. “Detach from the outcome” --If you are doing all the right things, business will follow. 4. Honesty and integrity above all else. 5. Don’t forget to say Thank You. 6. Always give back. If I were a competitor enterring your marketplace, what advice would you give me? “Do what you love, love what you do”! What do you see in the future for your company in Naples? As Chip and I get to that age when we see that the end is closer than the beginning, we hope to enjoy life. We are giving a lot more responsibilities to our two oldest daughters, Meagan and Krista. Eventually we hope to be working for them. With them at the helm, the sky is the limit for The Harris-Peppe Team! What would you change about your experience(s) on the road to success? When I was younger and the major breadwinner in my family it was always a balancing act combining a successful career and motherhood. In retrospect I would work less hours. My kids would tell you that I was always there, but looking back I would definitely do with less to spend more time with my children. Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 15 16 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org COVER STORY Election 2008: An Update on Voting Procedures by Florida Secretary of State Kurt Browning T he Department of State’s mission is to serve and enhance Florida’s communities by preserving and promoting Florida’s rich historical and cultural heritage; by supporting the local library systems; by ensuring fair and accurate elections; and by issuing corporate charters and recording financial information. The Department of State is made up of five unique and diverse divisions: the Division of Corporations; the Division of Library and Information Services; the Division of Cultural Affairs; the Division of Historical Resources; and probably the area you hear the most about…the Division of Elections. As current Secretary of State, I not only serve as the state’s Cultural Officer, but also as Florida’s Chief Elections Officer. The Division of Elections serves as the statewide resource on elections to local supervisors of elections who are charged with administering Florida’s elections. The Division of Elections provides a variety of online elections information such as candidate and committee campaign finance records, election dates and results and voter education and assistance. This year, Florida is entering a historic presidential election. Fifteen counties will be using new voting systems to elect the President of the United States and other state and local officials. But before we talk about this year, let’s revisit all of the changes that have occurred to make Florida the leader in election reform. After the presidential election of 2000, a great deal of attention was focused on elections administration and voting processes in Florida and throughout the United States. Much has happened since then to improve Florida’s voting systems. In 2001, Florida set the model for the rest of the nation when our Legislature passed an historic piece of legislation entitled the Florida Election Reform Act. Highlights included the following: • punch card machines, mechanical lever machines, and central-count voting systems were decertified beginning with the 2002 primary election; • uniform ballot designs were mandated for each certified voting system; • implementation of a provisional ballot process; • clarification of recount procedures, including the elimination of “partial” recounts; • greater facilitation of the federal Uniformed and Overseas Citizens Absentee Voting Act; • elimination of the “for cause” requirements for casting an absentee ballot; • statewide adoption of a uniform polling place manual to guide poll workers; • established statewide minimum standards for voter education. The federal government placed a focus on election reform with the passage of the federal Help America Vote Act (HAVA) in 2002. In 2003, Florida formed the Florida Help America Vote Act Planning Committee. This committee was tasked with creating a plan that would establish how Florida would use the federal funding to replace punch card voting systems, improve voter education, train poll workers and carry out other activities to improve the administration of federal elections. In July of 2003, Florida passed legislation implementing the Federal Help America Vote Act of 2002. Florida was one of only a handful of states to accomplish the monumental task of meeting all federally legislated requirements in preparation for the elections that followed. Florida also took the initiative to create an electronic filing system for campaign finance reports from candidates, committees and parties. Not only did this system make it easier for the public to find this highly Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 17 sought information, it also made it easier for those involved in political activities to submit information to the State. Florida has made great strides in all areas of election reform and we are proud to be a nationwide leader in this process. However, more reform was needed. Before serving the citizens of Florida as Secretary of State, I was the Pasco County Supervisor of Elections with a focus on my local constituents. While my constituents were comfortable and confident voting on touch screens, the climate and political environment changed and there was increasing distrust among voters towards electronic voting machines and an increasing desire to cast a paper ballot. To that end, Florida Governor Charlie Crist presented to the Florida Legislature a proposal that not only moved 99 percent of all ballots cast in Florida to paper but improved our ability to administer federal elections. That proposal was a commitment that every Floridian’s vote in local, state and federal races will be counted and verifiable - moving Florida toward a comprehensive, streamlined election system that uses a paper ballot in every voting precinct beginning at the primary election this fall. First, we replaced all touch screen voting machines, with the exception of one per polling place for voters with disabilities, in polling places with precinct-based optical scan voting systems. Optical scan or paper ballot voting systems have been widely used and provide a paper record that can be used for examination or audit purposes. Second, we made grant funding available for counties to purchase a Ballot on Demand system for use in early voting sites. Ballot on Demand allows for individual optical scan ballots to be printed when the voter arrives for early voting. This system, used in conjunction with optical scanners at early voting sites, is replacing touch screen voting systems that were “partially” financed with HAVA funds. Fifteen counties have transitioned from touch screen to the optical scan or “paper” ballots that Collier County voters will see this election. We are proud to say that since the legislation passed in 2007 to transition these counties, the benchmarks and timelines have all been met or exceeded. In order for Florida to have successful elections this fall, supervisors of elections and the Department of State must work as a team. The Department has been meeting with the supervisors and their staff on a regular basis, and we are looking forward to this year’s elections. As you can see, the Department of State and the dedicated supervisors of elections throughout the state have been working hard to ensure that Florida’s voting system is one of the best in the country. But our voting systems are not the only area of improvement. In 2006, Florida instituted a statewide voter registration database called the Florida Voter Registration System. Through this new system as well as improving voter file maintenance procedures, Florida voter rolls are more accurate and secure than ever before. In the 2008 Legislative Session, the Department was also able to pass legislation that makes it easier for voters to update their information and correct errors without having to file a new voter registration. The Department’s goal and mission is to register all Floridians who are eligible to vote, to make sure every eligible voter can cast their ballot on Election Day and to ensure their ballot will be counted. The Florida Department of State and local supervisors of elections share the mutual goal of registering all eligible individuals so that they can take part in our most precious right – the right to participate in our democracy. Collier County is fortunate to have one of these dedicated supervisors of elections in Supervisor Jennifer Edwards. Supervisor Edwards has committed herself to registering eligible voters, as well as reaching out to teenagers to get them to pre-register and become a part of our democracy. The Department is also working hard to increase transparency and 18 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org accountability in Florida elections. In 2007, the Legislature also passed legislation that provided for post-certification audits of the vote tabulation systems for the first time ever. These audits will test whether the system performed as advertised and provides real data to improve our systems where needed. For 2009, the Department is recommending several changes we feel will improve Florida elections. I am recommending to the Legislature that Florida return to a full manual audit where a candidate was eliminated or defeated by onequarter of 1 percent or less of the votes cast in that race. With the commitment of our Governor and Legislature to the paper ballot, we feel that there should be access to those ballots to ensure the accuracy of the results of any election. We are also recommending expanding the number of races and precincts within the audit procedures to make them more meaningful. However, we have a presidential election around the corner that we want to focus on. The Department of State is encouraging voters to be proactive in being prepared. We recommend that you review your sample ballot, either the one mailed to you or printed from your supervisor’s website, and pre-mark the sample ballot to take with you to your polling place or early voting site. Make sure that your voter registration information is up-todate by reviewing your voter information card or calling your local supervisor of election. You can also go to the Division of Elections website at elections.myflorida. com for more information. The Department of State is excited to be entering a presidential election with all of the improvements to Florida voting, however, we are also looking forward to working with the library, business, cultural and historic preservation communities to continue to improve Florida’s economy and quality of life through these invaluable programs. agency for business entities, fictitious names, trademarks and notaries. In 2007, over 414,134 new document filings were received. Florida is the largest business formation entity in the United States larger than the State of Delaware. Currently, there are a total of 925,608 active domestic for-profit corporations, 139,500 non-profit corporations, 508,555 active limited liability corporations and 125,400 other business entities registered with the division - 1,699,063 total business entities. The Division of Library and Information Services provides library, records management, and archival services at the state and local levels and coordinates library development grants, as well as Florida Administrative Code and Laws of Florida activities. Florida’s public libraries return $6.54 for every $1.00 invested from all sources and provide a total direct economic benefit of $6 billion per year to Florida communities. Florida’s public libraries serve as an anchor to the community and as of 2003, every library in the state offers free internet access through the Florida Electronic Library Program. Our Division of Cultural Affairs plans and implements programs that have achieved national and international recognition on behalf of Florida artists and arts organizations. Through our grants panels we award grants to Florida artists and cultural organizations. VISIT FLORIDA will tell you tourism is at the heart of Florida’s economic development. Our research has shown that tourists who visit for historical or cultural purposes generally stay a day longer and spend 18 percent more in the local economy than visitors to other attraction based destinations. The Division of Historical Resources identifies, evaluates, preserves and interprets historic structures and properties as well as archaeological sites and artifacts that reflect the diversity of our past. The Division provides grants for historic preservation activities and handles underwater archaeology for the state of Florida. As Secretary, I have been honored Happy Hour Live music Motown with Specials: Thurs., Fri. Melvin 1/2 priced drinks & Sat. nightly & bar menu 5:30 to 8:00 pm starting at 7:30 pm 4:00 pm Open Daily for Dinner Open for Lunch Monday through Saturday 700 Fifth Ave S., Naples, FL 34102 (239) 659-7008 A Quick Look at Other Divisions of the Florida Department of State The Division of Corporations maintains the reputation of being the most innovative in the nation and is a model to other states. We serve as a central filing Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 19 with the opportunity to explore some of these underwater sites that are teaching us about Florida’s diverse history. Over $10 billion in personal income is generated annually by the jobs created in cultural, historical and library related industries in Florida. Kurt S. Browning was named Florida’s Secretary of State by Governor Charlie Crist in December 2006. Before this appointment, Browning spent 26 years serving as the Supervisor of Elections for Pasco County. During his tenure as Supervisor of Elections, Browning was involved in Florida’s elections community as the President of the Florida State Association of Supervisors of Elections; as a member of Governor Jeb Bush’s Task Force on Election Procedures, Standards and Technology; and as a member of the State Planning Committee for the Help America Vote Act. Browning is a native Floridian, and received a bachelor’s degree in Political Science and a master’s degree in Public Administration from the University of South Florida. Legislative Reforms Timeline 2001 - Florida Election Reform Act This mandated major changes in election procedure and standards including: (1) decertification of punch card machines, mechanical lever machines, paper ballots and central-count voting systems; (2) uniform ballot designs for each certified voting system; (3) implementation of a provisional ballot process; (3) clarification of recount procedures; (4) elimination of the “for cause” requirements for casting an absentee ballot; (5) adoption of a uniform polling place manual to guide poll workers; and (6) establishment of minimum standards for voter education. 2002 - Federal Help America Vota Act (HAVA) This mandated that all states and localities upgrade their election procedures. Key aspects included replacing outdated voting systems, creating the Election Assistance Commission; and establishing minimum election administration standards. HAVA also required states to develop a centralized, interactive, computerized and statewide voter registration list. 2004 Electronic Campaign Finance Filing Effective January 1, 2005, all campaign finance reports filed with the state were required to be filed through the Division’s Electronic Filing System. 2006Florida Voter Registration System The Division of Elections, Florida Voter Registration System Development Team designed, created and implemented the Florida Voter Registration System. Florida was one of the few states to launch by the federal law deadline on January 1, 2006. 2007 Elections Legislation The Florida Legislature passed an elections package. including shifting statewide use of voting systems from touchscreen to optical scan with marksense ballot (by 2012 for systems used by persons with disabilities), and making changes to voter registration and voting process such as revising third-party voter registration organization regulation. 20 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org TCEOCMHM NU ON LO I TGYY Voting in Collier County – What You Need to Know! by Cynthia Young I f you are planning to exercise your right to vote in the upcoming November 4, 2008 General Election, you must be registered to vote on or before October 6, 2008. In Florida, the registration books are closed on the 29th day before each General, Municipal, and Primary Election and remain closed until after that election. Voter registration is open to any qualified elector. To apply to register to vote in Florida, an applicant must complete a voter registration application form. The application form MUST include: • A check in the Yes box that you are a citizen of the United States of America • An indication that you have not been convicted of a felony or that, if convicted, you have had your civil rights restored. • An indication that you have not been adjudicated mentally incapacitated with respect to voting or that, if so adjudicated, you have had your right to vote restored. • Your date of birth. • A valid Florida driver’s license number or Florida ID card number. If you do not have either, provide the last four digits of your social security number. • Your name. • Your legal residence address - You cannot register using a business address, a former address, a post office box, or a future address. • Your signature or mark, and the date on the oath line, line 16. In order to register to vote in Florida, a citizen must swear or affirm an oath that the information contained in the registration application is true. Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 21 Voter registration application forms are available at the Supervisor of Elections Office, driver license offices, public libraries, government satellite offices, state agencies that provide public assistance, and online at The Supervisor of Elections Office website at: www. CollierVotes.com. Online applications must be printed, signed and returned to the Supervisor of Elections Office. Once the application is completed, signed, dated and you are qualified as a voter, the Supervisor of Elections Office will mail you a voter information card as official notification of your registration. You should receive your information card within two weeks after the Supervisor of Elections office receives your completed application. If you do not receive it within two weeks, please contact the Supervisor of Elections Office at (239) 252-8450. If you are already registered and need to make a change to your address, you must notify the Supervisor of Elections Office. You may make an address change by telephone, e-mail, and regular mail, or by updating your information on a voter registration application form. You must provide the Supervisor of Elections office with your full name, date of birth and your new address. During early voting, a voter who has moved and has not changed their address with the Supervisor of Elections Office will be required to complete an affirmation with their new address before being permitted to vote. On Election Day, a voter who has moved and has not changed their address with the Supervisor of Elections Office will be directed to their correct precinct to vote. Changes to your name or party affiliation must also be made in writing to the Supervisor of Elections Office and the change must be made 29 days before a primary election. You may use the back of your voter information card, a voter registration application form, or send written notification to the Supervisor of Elections Office to request the change. Over a period of time, the look of a voter’s signature may change. Consequently, registered voters are encouraged to periodically provide the elections office with a signature update. The signature of each voter casting a mail/absentee ballot is compared to the signature of the voter on file. Therefore, it is important the Supervisor of Elections Office has your most current signature on file. A voter may update their signature by completing a voter registration application form. During the August Primary Election, Collier County voters began using a new paper based voting system. On a paper ballot, voters completely fill in the oval next to the name of their candidate choice or issue – a process similar to that used when voting a mail/absentee ballot. Exercising your right to vote is more accessible and convenient than ever before Collier County voters who have chosen to vote by mail have been voting this type ballot since 2002. When completed, the voter inserts their ballot into an optical scan reader that tabulates the ballot before releasing it into the secured ballot box below. The Supervisor of Elections Office is using the slogan ‘Fill It In’ to remind voters to simply fill in the oval to mark their choice on the ballot. The slogan was designed to help voters adapt more rapidly to the new voting system. Today, exercising your right to vote is more accessible and convenient than ever before and there is no excuse why voters do not take advantage of one of the many opportunities provided them to cast a ballot. Registered voters in Collier County may vote in one of three ways: Mail/Absentee Ballot, during Early Voting or at their assigned precinct on Election Day. 22 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org Absentee Voting Any registered voter, or someone designated by the registered voter, may request a mail/absentee ballot from the Supervisor of Elections Office in person, by mail, telephone, or by sending an email request to: supervisorofelections@ colliergov.net. One request will cover all elections within two calendar years. The person requesting the mail/absentee ballot must disclose: • The name of the registered voter requesting the ballot • The voters address • The voters date of birth • The name of the person requesting the ballot • The requestor’s address • The requester’s driver license number, if available • The requester’s relationship to the elector • The requester’s signature (written request only). Ballots may be returned by mail or delivered in person to the Supervisor of Elections Office. Early voting sites and Election Day precincts are not drop off locations for completed mail/absentee ballots. Completed mail/absentee ballots must reach the Supervisor of Elections Office by 7:00 p.m. on Election Day. Those received after the deadline are considered late and will not be counted. If you receive a mail/absentee ballot and decide to vote early or at your precinct on Election Day, you should bring your marked or unmarked mail/absentee ballot with you to surrender at the polls so it may be cancelled. To complete a mail/absentee ballot, voters should mark their ballot, place it into the sleeve, insert the sleeve and ballot into the provided envelope, and seal the envelope. Once completed, voters must sign and date their mail/ absentee ballot envelope on the lines that read: Voters Signature and Date. A family member, power of attorney, or any other person may not sign a mail/absentee ballot for another voter. Only the registered voter is allowed to sign their mail/absentee ballot. Early Voting Any registered voter in Collier County may vote early at any one of the seven early voting sites. Early voting for the November 4 General Election will begin Monday, October 20 and end on Saturday, November 1. Early voting is open at each location from 10:30 a.m. to 6:30 p.m. Monday through Saturday. Election Day Election Day is the last option to exercise your right to vote. On Election Day, the polls are open from 7:00 a.m. to 7:00 p.m. Anyone in line by 7:00 p.m. will be allowed to vote. Those arriving later than 7:00 p.m. will not be eligible to vote. Registered voters must vote in the precinct where they reside. Therefore, it is important the address on file at the Supervisor of Elections Office is correct. Each voter’s precinct location is listed on the voter information card. Voters may also locate their precinct by visiting the Supervisor of Elections Office website at: www.CollierVotes.com or by calling the Supervisor of Elections Office at (239) 252-8450. Remember, voters are required to bring a photo and signature identification to vote during early voting or to their polling place on Election Day. For more voter information, contact the Supervisor of Elections Office at (239) 252-8450 or visit the website: www.CollierVotes.com. Cynthia Young is the Education Coordinator for the Collier County Supervisor of Elections Office. Early Voting Sites in Collier County Supervisor of Elections Office 3301 Tamiami Trail East Naples City Hall 735 8th Street South Library Headquarters 2385 Orange Blossom Drive Golden Gate Library 2432 Lucerne Road Marco Island Library 210 South Heathwood Drive Immokalee Library 417 North First Street Everglades City Hall 102 South Copeland Avenue Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 23 ->ÊÕÃiÃÃÊ/iV }Þ viÊV>ÊÌ>iÊiÊiÃÃÊiÀÀ>`° ÃÊ>ÊÃ>ÊLÕÃiÃÃÊÜiÀ]ÊÀiÊÌiÊëiÌÊÀÕ}ÊiÀÀ>`ÃÊi>ÃÊ iÃÃÊÌiÊÜÀ}°Ê7Ì Ê/Ê>½ÃÊ/iiÀÝ]ÊÞÕÊV>Ê`i«ÃÌÊ V iVÃÊvÀÊÌ iÊVÛiiViÊvÊÞÕÀÊvvVi°ÊÊ"ÕÀÊÀiÌiÊ`i«ÃÌÊ V>«ÌÕÀiÊÃÞÃÌiÊÃV>ÃÊ>`Ê`i«ÃÌÃÊV iVÃÊiiVÌÀV>Þ]ÊiÛiÊvÀÊ ÕÌ«iÊV>ÌÃÊ>`ÊÌÊÕÌ«iÊ>VVÕÌÃ°Ê ÊÀiÊÌÀ>vvVÊÌÊ v} Ì]Ê>ÌiÊ} ÌÊ`i«ÃÌÊ`À«ÃÊÀÊà ÀÌÊÕV Ê ÕÀðÊ*ÕÃ]ÊvÕ`ÃÊ vÀÊ`i«ÃÌÃÊ>`iÊLivÀiÊxÊ«Ê>ÀiÊ>Û>>LiÊÌ iÊÃ>iÊ`>Þ°Ê Ê /iiÀÝÊÃÊÃÊÃ>ÀÌÊ>`Êi>ÃÞÊÌÊÕÃi°Ê >ÊÕÃÊÌ`>ÞÊ>`ÊÃ>ÞÊ ºÃÊ}»ÊÌÊÃÌ>`}ÊÊiÊÌÊ`i«ÃÌÊÞÕÀÊV iVð *-ÊÊÈ{ÎxÊ >«iÃÊÕiÛ>À`ʱÊÓΰx{°ÎxÇ£ÊÊÊ N ÊÊÊxÊÌ Ê-ÌÀiiÌÊ ÀÌ Ê±ÊÓΰÈx°ÎäÓä Î{äÊ*ÀëiVÌÊÛiÕiʱÊÓΰӣΰÎnääÊÊÊ N ÊÊÊ",/Ê9,-ÊÊ£ÓÓäxÊiÌÀÊ*>ÀÜ>ÞʱÊÓΰÇÈn°Ç£ää " /Ê-*, -ÊÊn£ääÊi>Ì Ê iÌiÀÊÕiÛ>À`ʱÊÓΰ{n°Î{x£Ê ÜÜÜ°ÌLL>°V 24 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org -+\Ê/ÊÊqÊÊiLiÀÊ SMALL BUSINESS Managing Your Business in a Crisis by Roy Duffus T he best defense is a good offense. That means crisis planning, especially during hurricane season. What if the “worst” did happen? How would it affect your business, your family, and your employees? Would you survive if the business were shut down for weeks, months, or perhaps the entire revenue season? The possibilities may not be pleasant to think about, but a proactive approach to managing potential disasters may help mitigate the effects on your business, and lessen the time and resources necessary to resume normal operations. Here are some tips from SCORE, Counselors to America’s Small Business, on Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 25 developing a crisis management strategy for your business: Begin by identifying potential hazards. In Naples, we are susceptible to natural disasters such as hurricanes, floods and high winds. Likewise, man-made disasters such as oil or chemical spills, fires, and civil unrest can occur. Despite recent relative calm, there is no guarantee that one or more of these events will occur – and with little or no warning. Start by Making Plans Develop contingency plans to continue operations if your office, plant or store should become unusable. Assess the feasibility of operating out of your home or a nearby storefront, and what may be necessary to quickly transport critical items such as computers, inventory and equipment. It may also be helpful to maintain a secure off-site inventory of any hard-to-replace parts or supplies. Have a backup computer system. Programs, files and duplicate records, including accounts receivable and client information should be kept at a separate, safe location. Take steps to ensure the safety of employees and customers. Every business should have an evacuation plan, even if you lease the space. Make sure that telephone numbers for an emergency are clearly posted and that you have updated emergency contacts and essential medical information for all employees. Training staff members in CPR and first aid is also a worthwhile investment for any business. Keep the lines of communication open. Be prepared to contact your employees to make sure they are safe and well. Update them on the status of your business and the potential impact to their employment and income. Reassure customers that you are working to deal with the situation. Perform a safety inventory of your business location. Ordinary items could cause problems, especially anything that can move, fall, break, or cause a fire. Make sure windows are protected and any loose outdoor items are tied down or stored. Inside, shelves should be securely fastened. And large, heavy objects should be placed near the floor. Store important documents, back-up copies of computer records and software, and other vital information in a safe, fireproof container. Clean and test smoke detectors regularly, and change the batteries at least once a year. Necessary Equipment Have proper emergency equipment ready and accessible. You should have well-stocked first-aid kits, fire extinguishers, and fully charged batteries for things like portable telephones. If you have portable generators for emergency power, make sure that exhausts are properly vented and that the fuel is fresh and safely stored. For locations that are vulnerable, maintain a supply of appropriate materials such as plywood to protect large windows -- to free you from scrambling for these hard-to-find items at the last minute. Review Insurance Coverage Review your business insurance coverage, and contact your insurance carrier to schedule an appraisal. You should have coverage not only for property damage and loss, including inventory, but also for business interruption. At a minimum, your coverage should be sufficient to get your business back in operation, and cover the replacement cost of vital facilities. Also know what your insurance does not cover. For example, most general casualty policies do not cover flood damage, and they may require riders for windstorms, sewer backups or earth movement. Business interruption insurance will assist with ongoing expenses during a forced shutdown, and help you meet payrolls, pay vendors, and purchase inventory until you return to full operation. Don’t overlook the extraordinary costs of a disaster such as leasing temporary equipment, restoring lost data and hiring temporary workers. Available Government Help Residents and business owners in the affected areas can begin the disaster application process by registering with FEMA at www.fema.gov, or by calling 1-800-621-3362 or 1-800-462-7585 (TTY) for the hearing and speech impaired. Small Business Administration (SBA) Disaster Assistance can be reached on www.sba. gov/disaster_recov. Loans to businesses of all sizes and nonprofit organizations are available up to $1.5 million to repair damage to real estate, machinery, equipment and inventory. Economic Injury Disaster Loans (EIDLs) are also available to small 26 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org businesses unable to pay bills or meet operating expenses. SBA Loan Eligibility Restrictions Only uninsured or otherwise uncompensated disaster losses are eligible for SBA loans. Any insurance proceeds that are required to be applied against outstanding mortgages are not available to fund disaster repairs and do not reduce loan eligibility. However, any insurance proceeds voluntarily applied to any outstanding mortgages do reduce loan eligibility. Secondary homes, personal pleasure boats, airplanes, recreational vehicles and similar property are not eligible, unless used for business purposes. Applicants who have not complied with the terms of previous loans are not eligible. To protect each borrower and the SBA, all borrowers are required to obtain and maintain appropriate insurance. Borrowers of all secured loans (physical loans more than $10,000 and economy injury loans more than $5,000) must purchase and maintain full hazard insurance for the life of the loan. Borrowers whose property is located in a special flood hazard area must purchase and maintain flood insurance for the full insurable value of the property for the life of the loan. Disaster-Related Resources by the Internal Revenue Service (IRS) On August 30, 2005, the IRS triggered automatic extensions of time for filing returns, paying taxes and performing numerous other tax-related acts. Under Section 139 of the Internal Revenue Code, qualified disaster relief payments to individuals, including certain hazard mitigation payments, can be excluded from taxable income. Section 1033 of the Code allows taxpayers to avoid recognizing gain when they receive insurance payments or other compensation for damaged or destroyed property if those payments are used to acquire new property. The requirements for avoiding gain under Section 1033 are relaxed in a Presidentialdeclared disaster area. IRS Publication 3833 provides guidance on charitable deductions for disaster relief donations. IRS Publications 547 and 2194 address the tax treatment of disasters and casualty losses. The IRS initiated a series of public out- reach efforts and worked with the American Institute of Certified Public Accountants (AICPA) and other groups to make sure that affected taxpayers are aware of the relief provisions available to them under the tax law. For more information, visit the IRS Web site at www.irs.gov. More Information from SCORE/Naples SCORE “Counselors to America’s Small Business” provides expert mentoring, resources and workshops that can help a business recover from a disaster. Many SCORE counselors have disaster recovery and business continuity experience, and they are available to share their knowledge. For more information on this and other Small Business topics call the Naples Chapter of SCORE, Counselors to America’s Small Business. The local phone number is 239-430-0081. Or visit the web site www.scorenaples.org and click on “Request counseling NOW as a first time client.” The SCORE business office is located at 900 Goodlette Road N. in the Fifth Third branch bank. Office hours are 9:00 AM until Noon, Mondays through Fridays. Counseling is offered free of charge to US citizens and legal immigrants. Ready to get away? Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 27 28 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org MANAGEMENT Protecting Your Business: Considerations in a High-Tech World by John E. Lyncheski and Lisa L. Garrett B eware. While PDAs and cell phones are an indispensable part of today’s business and personal communications, these devices may potentially pose a threat to your company by way of their camera, video and Internet capabilities. If you think that this technology should not be a concern, think again. The simple fact is that today many, if not most, of your employees, customers and others who have access to your business are carrying a personal device capable of taking, and transmitting, photos and videos. Proprietary Information Electronic devices with camera, video and Internet capabilities pose a substantial threat to a business’ privacy, confidentiality and proprietary interests. These devices are the same size as electronic devices without such capabilities, making them virtually indistinguishable. The devices can be used to snap photos or take videos while the user appears to be making a call or checking electronic mail. The candid shots or video can then be e-mailed to others and transmitted almost instantaneously to a website. Furthermore, the alleged saboteur need not smuggle a camera and film outside of the company in order to do so. While this may sound like a scene from a James Bond movie, the business repercussions can potentially be severe. Most businesses spend substantial time and money protecting their proprietary information. Employees, visitors and others are prohibited from photocopying or recording sensitive and confidential information and accessing computer networks. With a camera or video capable device, an employee or visitor could easily, and inconspicuously, breach these security measures by taking pictures of internal memos, customer lists, marketing and sales information, employee files and financial records, or videotaping manufacturing processes, inventory systems and service techniques to name a few. However, visitors are not the only culprits to be feared. Think of the harm that a disgruntled employee could cause with the indiscreet use of such a device. Your proprietary and other confidential information could easily and quickly fall into the hands of a competitor, a regulator, an adverse party in a lawsuit or worse, someone with dishonorable intentions. It is not out of the question that something damaging or sensitive about you or your business could suddenly appear in the world-wide web for all of your customers or competitors to view. Privacy Concerns With cubicle office designs being commonplace, co-workers could easily snap candid photos or video of fellow workers at the office. Moreover, the devices could easily be taken into a locker room or restroom. The candid photos or video then could be sent almost immediately not only through the device, but through your e-mail or be transmitted over the Internet. If the photograph or video happens to be of an employee in a compromising situation, a sexual harassment claim could quickly ensue. Please don’t assume that your employees are above such adolescent behavior. The news media has reported stories of men having been caught snapping pictures up women’s skirts. Others have been apprehended for secretly taking photos down into bathroom stalls. At this point in time, some, but not all camera and video capable devices are designed to set off an electronic ring or click when the shutter or record button is pressed, thereby warning everybody nearby that a photograph or video is being taken. However, depending upon noise levels, such warnings may not be audible. In addition, in some models, the cameras can be turned off via software to prevent the taking of inappropriate photos. Many health clubs, for example, have placed restrictions on the use of camera and video capable devices in response to privacy concerns. Some clubs limit the use of such devices to the lobby while others completely ban the use of such devices on the premises. Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 29 How You Can Protect Yourself To properly protect your business interests, you must be proactive. You are in the best position to determine where you might be at risk. If you haven’t already done so, now is the best time to adopt a policy or to “modernize” an existing policy to address the presence and/or use on your premises of devices with camera or video capabilities or cell phones in general. Consider revising your employee handbook to address the privacy and proprietary concerns of such devices in the workplace. If the policy will also apply to visitors and others having access to your business, which it should, the policy should be clearly posted at all entrances. However, prior to establishing a “take no prisoners” policy which will not be well received by employees or visitors, you should conduct a vulnerability assessment. What are your proprietary concerns? Privacy concerns? Confidentiality issues? Will the policy apply only to employees or should it also cover customers and other visitors? Should there be different policies or policy limitations for each? To which locations inside the facility should the policy apply? How will you publicize the policy? Who will enforce the policy? Are there areas within your facility where use of camera or video capable devices is acceptable? Will the policy apply to all electronic devices or to camera or video capable devices only? Do some employees need to have camera capable devices in order to take photos as part of their job duties? After analyzing your vulnerability and the risks, you should take the necessary steps to enact a policy or policies which meet your needs. The policy could be as restrictive as an outright ban of such devices or it could ban such devices from only sensitive areas, such as product development areas, record rooms, restrooms and locker rooms. If cell phones or PDAs are provided to any of your employees or if you pay an employee’s cell phone or PDA bill, the policy could dictate that camera or video capable ones will not be provided or that the employer will not pay for an employee’s use of devices that have camera or video capabilities. Some handhelds are still being sold without cameras in order to satisfy the demands of business buyers with strict policies. The policy should also be periodically reviewed and updated. New devices with advanced capabilities are reaching the market almost weekly. Many large and small businesses have already enacted such policies. For instance, some companies prohibit employees and visitors from bringing camera phones into any company building, while others permit camera phones at work but forbid them to be used to take pictures. Some employers require employees and visitors to stick tape over the handset’s camera lens. These policies are merely examples of how businesses are trying to cope with this problem. That said, every company should enact and publish a policy that meets its own particular business and confidentiality needs. John E. Lyncheski chairs the Healthcare Practice Group and is senior director in the Labor & Employment Law Group and Lisa L. Garrett is a director in the Labor & Employment Law Group at Cohen & Grigsby, P.C., a full-service national law firm with offices in Naples, FL and Bonita Springs, FL and headquartered in Pittsburgh, PA. For more information, please call 239-3901900, or visit our web site at www.cohenlaw.com or contact jlyncheski@cohenlaw.com or lgarrett@ cohenlaw.com. The gourmet creations of Norman Love Confections make the perfect gift for everyone on your list. Most importantly, you will LOVE how we make corporate gift-giving easy. Simply place an order or provide us with your list and your customized cards, and we’ll take care of the rest with a special delivery of your choice of these beautiful, fresh handcrafted treats: Place your order • Chocolate gift boxes and baskets today by calling • Cakes Christin Collins at • Cookie/pastry/chocolate platters (239) 822-9112 • Chocolates customized with your logo! 11380 Lindbergh Boulevard, Fort Myers, Florida 239.561.7215 Monday through Friday, 7:30 a.m. – 5:30 p.m. Saturday 7:30 a.m. – 5 p.m. www.NormanLoveConfections.com 30 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org 7a0caW\Saa8EEC?D= 7\G]c`;O`YSb B;JKI>;BFOEK=HEM t h e g r e at e r n a p l e s c h a m b e r o f c o m m e r c e b u s i n e s s m a g a z i n e Business Currents 2007 Media Kit W o r k i n g t o B u i l d Y o u r 8ki_d[ii9khh[dji connects you directly to more than 10,000 local business and community leaders in the Naples area with distribution expansion onto the Regional and National horizon in the near future. B u s i n e s s www.napleschamber.org 2007 Online Media Kit J^[=h[Wj[hDWfb[i9^WcX[he\9ecc[hY[ Visitor Information Center (&&- C;:?7A?J DWfb[i9^WcX[h$eh] provides a vehicle to expand product recognition, increase visibility and boost sales. With over 500,000 visitors annually, our Banner Advertisements receive an average of 10,000 clicks per month, and our businesses receive more than 150 links to home web pages per month. L_i_jeh ?d\ehcWj_ed 9[dj[hi provide valuable tourism and relocation information to consumers via multiple state-of-the- art centers located throughout Collier County, and are electronically linked with Business Directory Map locators. We provide consumers with profiles, directions, and even video of your business! Patricia Port, Account Executive 403-2914 | Kathy Swank, Sr. Account Executive 298-7920 | Michele Klinowski, VP/Hospitality '&%' 298-7932 | Don Neer, New Membership 403-2906 >Ob`WQWO>]`b/QQ]c\b3fSQcbWdS"! '"Z3`\Sab];S\RWPZS/QQ]c\b3fSQcbWdS"! ' Z9ObVgAeO\Y/QQ]c\b3fSQcbWdS Z2]\<SS`<Se;S[PS`aVW^"! '$ <ehceh[_d\ehcWj_eded7Zl[hj_i_d]ehC[cX[hi^_f" 9edjWYjKiWj()/(,(#,)-, l_i_jkiedb_d[Wjmmm$DWfb[i9^WcX[h$eh] Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 31 The Chamber Scrapook Collier County Sheriff’s Office Candidate Forum @ The Naples Hilton July 29, 2008 CJ Hueston (Corporate Dimensions) welcomes the audience Chris Doyle (Naples Daily News) serves as moderator Candidates Vinny Angiolillo, Victor Ortino and Kevin Rambosk participate in the forum Panelists Carlos Zapato (D’Latinos), Carrie Wise (Studio 55), Katy Bishop (Naples Daily News) and Amy Tardiff (WGCU) ask the tough questions Accelerated Networking Luncheon @ Imperial Golf & Country Club August 7, 2008 Left: Jessica Macera (Stewart Title) addresses the audience Frank Zhou (Signs Now), Tom Murray (Florida Panther Refuge) and Dennis D’Auvergne (Orion Bank) Tim O’Gorman (Champion Cleaners), Sylvie Tufariello (Dillard’s) and Linda Criswell (Dillard’s) 32 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org Below: Alison Flick (BanyanBrown Solutions), Bill Kuhlman (IRMS), Bret Nesbit (Rehmann Robson) and Russ Markovic (Intech Printing) Commission candidates Russell Kish, Roberto Alonso and James Coletta County Commission (District 5) and Tax Collector Candidate Forum @ East Naples Community Park August 5, 2008 Left: Tax Collector candidates Chris Fanno and Larry Ray Above: Katie Sproul (Barron Collier Companies) serves as Master of Ceremonies Right: Jeanne Seewald (Hahn Loeser & Parks, LLP) serves as moderator Chamber Board Retreat @ The Naples Bay Resort August 15, 2008 School Board Forum @ The Vineyards Country Club August 12, 2008 Pete Corradino of the Everglades Day Safari speaks to the crowd on the topic of ecotourism James Warnken (Markham Norton Mosteller Wright & Co., P.A.), Geoffrey Moebius (Physicians Regional Medical Center) and Chris Doyle (Naples Daily Deanna Desruisseaux, Rachael Blenkhorn, Pat, and Lisa News) Vetter (Hill, Barth & King, LLC) School Board Seat 2 Candidates Kathleen Curatolo and Richard MacClugage Edward A. Morton (Wasmer, Schroeder & Company, Inc.) entertains the board Chad Hart (M&I Bank) introduces the guest speaker School Board Seat 4 candidates Julie Sprague, Gary Smith, Mark Swanson, Adrienne Markopolos, Linda Abbott and Joe Paterno Rey Pezeshkan (Architectural Network), Tom Storrar (Collier County Sheriff’s Office) and Craig Sherman (Bank of Florida) Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 33 New Chamber Members Administrative Concepts Corporation Ms. Stephanie Deese 1100 Commercial Road, Suite 100 Naples, FL 34104 (239) 434-6122 www.accpeo.com APAC-Florida, Inc Mr. Grant L. Childs 14299 Alico Road Ft. Myers, FL 33913 (239) 267-7767 www.apac.com ARGI Ms. Michelle Bennett 9950 Business Circle, Suite 14 Naples, FL 34112 (201) 391-1500 www.argifocus.com Beach and Luxury Realty Mr. Gregg Scileny 852 1st Avenue South, Suite 102 Naples, FL 34102 (239) 595-2964 www.BeachandLuxury.com Berkshire Reserve Ms. Latonya Perez 3536 Winifred Row Lane Naples, FL 34116 (239) 455-8174 www.benchmarkgrp.com/berkshirereserve Fit for Life Health Services Dr. Jennifer Borgert, D.C 5429 Airport Rd. N. Naples, FL 34109 (239) 513-9800 Friends of the Florida Panther Refuge Mr. Tom Murray 3860 Tollgate Blvd. Naples, FL 34114 (239) 289-2847 www.floridapanther.org J. Timothy Hogan Foundation, Inc. Ms. Jeanne Jackson 4949 Tamiami Trail North, Suite 203 Naples, FL 34103 (239) 263-8838 www.jyhogan.org Journeys Academy Ms. Lisa Maglione 10641 Airport Pulling Road #28 Naples, FL 34109 (239) 770-6416 www.Journeysacademy.org The KEG Steakhouse & Bar Mr. Steve Carroll 8990 Fontana del Sol Way Naples, FL 34109 (239) 566-9616 www.kegsteakhouse.com Lazer of SWFL, Inc. Chris Alley 1988 Sagerbrush Circle 34 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org Naples, FL 34120 (239) 289-1994 www.LazerSWFL.com Nanny Poppinz, Inc. Ms. Susan McCloskey 568 9th Street S., Suite 129 Naples, FL 34145 (239) 690-6495 www.nannypoppinz.com Naples Cultural Landscape Dr. Lois Bolin 2400 Tamiami Trail #300 Naples, FL 34103 (239) 594-2978 www.Naplesbackyardhistory.org Naples Custom Designs & Upholstery, Inc Ms. Lori Oetting 5477 Yahl Street #24 Naples, FL 34109 (239) 597-9004 Pollywog Promo Ms. Diana Silva (239) 877-1672 www.pollywogpromo.com Riverside Bank Ms. Toby Buerger 5247 Golden Gate Parkway Naples, FL 34116 (239) 304-7400 www.riversidegc.com Small Business It Systems, Inc. Mr. Michael Shafto 10891 Fieldfair Dr. Naples, FL 34119 (239) 344-9292 www.SmallBizITSystems.com Staples, Inc. Theda Isenberg 12628 Tamiami Trail Naples, FL 34113 (239) 774-1694 W H E N I T ’ S R I G H T T H E W O R L D R E M E M B E RS Taylor Elevator Corporation Mr. Bill Beaury 3573 Plover Avenue Naples, FL 34117 (239) 643-0490 www.TaylorElevator.com Tithe and More Real Estate Company Ms. Anne Lashenka 870 111th Avenue North, Suite 1 Naples, FL 34108 (239) 514-4710 www.titheandmore.com ® Value Card Program Mr. Scott Dean 4001 Santa Barbara Blvd # 304 Naples, FL 34104 (239) 272 4008 www.valuecardprogram.com Wireless Toyz Mr. Richard Ortega 3370 Pine Ridge Road, Suite 3 Naples, FL 34109 (239) 417 8699 www.wirelesstoyz.com MOVING PLANS AHEAD SINCE 1956. w i l s o n m i l l e r. c o m Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 35 You’re in the right place! Ask for your V.I.P. Card worth $3,000 in savings, upgrades and values. Pick up your VIP Card at the following locations: What could make your on stay What could make your stay in paradise better than great offers in paradise better than great offers on so much of what The Visitor Information Center The Downtown Information Center so much of what you’ll see and do? Ask here for your V.I.P. card for you’ll see and do? 2390 Tamiami Trail N. 800 Fifth Avenue S., Suite 300 Naples, FL 34102 (Entrance on 8th Street) your VIP Card for great great deals and a convenient area map. We’re gladGet you’re here! Naples, FL 34102 deals and a convenient area 36 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org map. We’re glad you’re here! Administrative Concepts Corporation 1100 Commercial Blvd, Suite 100 Naples, FL 34104 Administrative Concepts Corporation is a professional employer organization that takes on the role of employer of record for each client company. We handle payroll administration and taxes, risk management and record keeping. American Laser Centers 4655 Tamiami Trail North Naples, FL 34103 American Laser Centers is the number one provider of laser hair removal, skin rejuvenation and cellulite reduction. Call today to schedule a no-obligation consultation. APAC-Florida, Inc. 14299 Alico Road Ft. Myers, FL 33913 We are an industry leading transportation construction and related materials supplier;consistently at the forefront in safety, quality, integrity, environmental stewardship, and operational performance. While providing innovative customer solutions in an environment where our employees are valued and challenged, we stay ahead of the pack in performance and customer satisfaction. ARGI 9950 Business Circle #14 Naples, FL 34112 ARGI Focus is the solution for publishers who want to implement a cost-effective lead generation program for their advertisers. Whether your publication is B to B, B to C, Controlled or Paid circulation, ARGI Focus can help drive valuable leads from interested buyers to your advertising clients. Berkshire Reserve 3536 Winifred Row Lane Naples, FL 34116 Berkshire Reserve is a rental community offering 3 bedroom, two - and - a half bath luxury town homes. Our community features a sparkling swimming pool, playground and car care center with free covered parking available. We are located directly across the street from Golden Gate Community Park and minutes from I-75. Community Coordinated Care for Children, Inc (4C) 201 8th Street South, Suite 200 Naples, FL 34102 Formed in 1969, 4C is a non-profit organization working to improve quality and accessibility of child care throughout Collier County. 4C provides family services including child care subsidies for low-income families through the Early Learning Program, Voluntary PreKindergarten enrollment, Child Care Resource and Referral, and trainings for child care providers. Fit for Life Health Services 5429 Airport Rd.N. Naples, FL 34109 Fit for Life Health Services is a chiropractic office that treats everyone from 10 minutes old and on. We specialize in Pregnancy and Pediatrics while using a low force sacral occipital technique. We are Whole Body oriented and treat our patients to achieve maximum health the community and provide a positive and performance. banking experience. Small Business IT Systems, Inc. Friends of the Florida Panther Refuge 10891 Fieldfair Drive (FFPR) Naples, FL 34119 3860 Tollgate Blvd., Suite 300 IBM enterprise-level server solution Naples, FL34114 for small business! This is a complete The FFPR was established to protect network infrastructure solution which the remaining 90-100 Florida panthers is a highly secure self-managing server, in the wild and to promote the Florida easy-to-use and affordable. IBM Lotus Panther National Wildlife Refuge through Foundations provides customers with educational programs, guided refuge the best-in-class network security, data tours, publications, trail maintenance, storage, backup, disaster recovery and soliciting public support on panther advanced collaboration capabilities, but issues and advocating for panther without the complexities and high price preservation to elected officials. tag. Volunteers are welcome. Taylor Elevator Corporation Journeys Academy 3573 Plover Avenue 10641 Airport Pulling Road # 28 Naples, Fl 34117 Naples, FL 34109 Since 1992, Taylor Elevator has been Journeys Academy is a private school servicing the elevator needs of Collier, for learning challenged, special needs, Lee and Charlotte Counties. Locally and regular education students. At owned and family operated, Taylor Journeys Academy, we design a learning Elevator is proud to offer quality service environment that prepares students and custom built cabs for commercial for life’s challenges and independent and residential clientele. functioning in our ever changing complex society. We build our classrooms one J. Timothy Hogan Foundation student at a time, carefully matching 4949 Tamiami Trail N., Suite 203 the learning profiles of each student. Naples, Fl 34103 The J. Timothy Hogan Foundation is Lazer of SWFL, Inc. dedicated to helping children in mental 1988 Sagebrush Circle crisis and reducing the rate of suicides Naples, FL 34120 in this country. Our objectives: to focus We specialize in remodeling and on the child and the family in need of improvements of commercial and counseling, provide resources to help residential property. We believe in clients find healthier happier lives, providing excellent communication along and change the negative connotation with efficient construction methods of attached to mental illness through planning and execution. We provide public education. a FREE NEWSLETTER to educate and inform the customer on many related Tithe and More Real Estate Company topics at www.newsletter.lazerswfl.com 870 111th Avenue North, Suite 1 Call 239.289-1994 for consultation. Naples, FL 34108 Meet a Dream that has become an Nanny Poppinz, Inc. incredible journey - a business that 568 9th Street South, Suite 129 has at its foundation a principle of Naples, FL 34145 giving back and helping others. At Tithe Since 1992 Nanny Poppinz has recruited, and More, the real estate consultants evaluated and referred qualified contribute 10% of their commissions to individuals to countless families good works (Church and Charity) and nationwide. We start by interviewing the Broker/Owner does “more”, giving and pre-screening potential Nannies, at least 30% of his commissions and so you have only the best candidates earnings to worthy causes. to choose from. We offer full-time and part-time nannies as well as babysitters. Value Card Program We have emergency temp nannies and 4001 Santa Barbara Blvd. #304 are available 24/7. Naples, FL 34104 Value Card program is a company that Naples Cultural Landscape (NCL) helps organizations raise substantial 2400 Tamiami Trail #300 money. Value Card program does this Naples, FL 34103 by linking local organizations with NCL is dedicated to increasing awareness local businesses through discounts and on the economic and social importance incentives. Businesses benefit by an of Naples’ history and heritage. NCL increase amount of patrons associated broadens the understanding of the with the local organizations. Value value of sustaining our identity as a Card is a win-win program for way to promote the magic of this place everyone. we call home and foster a sense of connectedness and belonging for our Wireless Toyz children. 3370 Pine Ridge Road Naples, FL 34109 Riverside Bank What could be better than a wireless 5247 Golden Gate Parkway toyz cellular superstore? We carry Naples, FL 34116 every phone, every carrier. Wireless Welcome Home to Riverside Bank. Your Toyz experts give you the attention locally owned community bank, building you need to ensure you leave confident relationships one at a time. We are and knowledgeable on our products. dedicated to bring back the values of We carry T-Mobile, Sprint, Alltel, Metro hometown banking that we remember PCS, Helio, Dishnetwork, Direct TV, and from so long ago. Our bankers know Sirius Sattelit Radio and have a vast your name, work along side with you in display of unlocked phones. N e w M e m b e r S p o t l i g h t Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 37 ribbon cuttings ! Wireless Solutions for home, office and car Bluetooth, WiFi and RF ~ Hands-Free Car Kits ~ Wireless MP3 Players ~ Internet Cameras ~ Internet Radios ~ Bluetooth Speakers ~ And Much More! Tuscany Villa - 8901 Tamiami Trl E, Naples 34113 239-434-9733 Coastland Center Mall 1950 Tamiami Trail N. Naples, FL 34102 http://wiredforwireless.com MTO Clean - 10823 Tamiami Trail North, Naples 34108 SOME OF LIFE’S TOUGHEST CONVERSATIONS HAPPEN OVER COFFEE. When was the last time you had that conversation about Life Insurance? Talk to me today about your life insurance needs. Brian A Glaeser, Agent 7385 Radio Road Naples, FL 34104-6704 Bus: 239-774-0665 brian.glaeser.bxcx@statefarm.com Naples Harbour Yacht Club - 425 North Rd, Naples 34104 LIKE A GOOD NEIGHBOR, STATE FARM IS THERE.® State Farm Life Insurance Company (Not licensed in NY or WI) • State Farm Life and Accident Assurance Company (Licensed in NY and WI) Home Offices: Bloomington, IL • statefarm.com® P062020 0806 ARGI - 9950 Business Circle, Suite 14, Naples 34112 38 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org Goodwill Industries - 4955 Golden Gate Parkway, Naples 34113 Big Cypress Market Place - US 41 East, 4 miles east of SR 951 Stewart Title - 3936 Tamiami Trl N Ste A, Naples 34103 Michael Davis Medical Center - 1755 Heritage Trail, Suite 604, Naples 34104 Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 39 BusinessBriefs A look at what’s happening in the business community GRANT, FRIDKIN, PEARSON, ATHAN & CROWN, P.A. Attorneys At L Aw 5551 Ridgewood dRive, Suite 501 • NapleS, Fl 34108 tel (239) 514-1000 • FaX (239) 514-0377 Visit us at www.gfpac.com The hiring of a lawyer is an important decision that should not be based solely upon advertisements. Before you decide, ask us to send you free written information about our qualifications and experience. Congratulations to: Temple Shalom 4630 Pine Ridge Road Naples, FL 34119 (239) 455-3030 www.naplestemple.org on being the first to find August’s Chamber Cat! You could be here next month! Simply find the Chamber Cat (this page doesn’t count!) and call or email Marci at 298-7935 or email marci@napleschamber.org with the page number. (contest open to Greater Naples Chamber Members Only) 40 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org Herocare launched a memorial fund for Fort Myers Police Officer Andrew Widman. 80 percent of the merchant booths and all of the restaurant space have been leased at at Big Cypress Market Place. The Lutgert Companies announced the addition of Blue Martinito at The Mercato. Youth Haven will begin providing short-term, residential respite care for behaviorally challenged children. The Children’s Museum of Naples’ ongoing corporate fundraising campaign has reached the $1.5 million mark. Naples-Expo.com is now SWFLExpo.com. Professional Building Systems has started the demolition phase of the renovation of a 2,750 square foot residential building in Immokalee. HB’s on the Gulf, winner of the “Best Seafood” prize at the Taste of Collier, is participating in Naples Originals’ Restaurant Week. Intech Printing & Direct Mail, Inc., received four awards from the Printing Association of Florida for outstanding achievement in a variety of categories. Pushing the Envelope won three awards at the Florida Public Relations Association’s recent Image Awards. Executive Title announced the change of their name to Stewart Title. 2008 Southwest Florida Blue Chip Community Business Award, sponsored by Oswald Trippe and Company, Inc., are currently being accepted until Sept. 15. CHS Healthcare’s Golden Gate Pediatrics office moved to 5262 Golden Gate Parkway. DeAngelis Diamond Construction, Inc. has begun construction on Naples Motor Sports. Construction at Tavira by The Lutgert Companies at Bonita Bay has reached the 17th floor. Lazer of SW FL Inc. is now open for business. Sales of Phase I at Sandoval have passed the 90 percent mark. Home sales in TwinEagles continue to outpace 2007. The Shelter for Abused Women & Children announced that Fortune Senior Editor-at-Large Geoff Colvin will be the keynote speaker the second annual ‘Gentle’men Against Domestic Violence Luncheon, Sky Angel announced a partnership with Exploration Films. Junior Achievement of Southwest Florida has announced Barron Collier Companies as the title sponsor for the 2008 Business Hall of Fame, Collier County. Crifasi broke ground on Dolphin Plaza in East Naples. Lazer of SW FL Inc. is now a Participating Contractor in the Department of Financial Services’ My Safe Florida Home Program. The Lutgert Companies announced the addition of the law firm Porter Wright Morris & Arthur, LLP to The Mercato. Sky Angel Productions, LLC is pleased to announce the release of the latest video in their Halo Baby children’s series, Babies Love Water! The Naples Art Association at The von Liebig Art Center announced its schedule of 1- to 4-day workshops for the 2008-09 season. Junior Achievement of Southwest Florida will hold the 2008 Southwest Florida Invitational golf tournament Friday, Oct. 17 at the Estuary at Grey Oaks. Colonial Bank donated office furniture valued at $44,775 to The Foundation for Lee County Public Schools. Samantha Scott of Pushing the Envelope was named one of Gulf Coast Business Review’s “40 Under 40”. Belinda Zivich from Gulfshore Insurance Inc has received a scholarship from the National Alliance for Insurance Education & Research. Swamp Buggy, Inc., in partnership with ISOOSI Communications, launched its new and imporved website at www. swampbuggy.com. Partners Financial Corporation announced total assets were more than $64 million, loans were $50 million and deposits were approximately $50 million. CHS Healthcare’s Early Health Pride program has received a grant from The CVS Caremark Charitable Trust Enhancing productivity and profitability for our clients through computer networking and software. 239.325.5100 | www.itnnaples.com Celebrating 20 years of serving the Naples Area September 1988 - September 2008 Mention this ad and receive 20% off* Tim Philbrick, Owner www.printcopycenter.com Ph: (239) 643 5581 • Fx: (239) 643-3329 • Em: info@printcopycenter.com *Available on retail pricing only NBH17676 Currents Spa Ad 2/11/08 4:29 PM Page 1 Let Our Tropical-Inspired Indulgences Rejuvenate You. Choose from an array of massages, facials and body treatments. Renew in our sauna, whirlpool and steam room. Embrace utmost relaxation. 659-4304 Make us your tradition. Owned and Operated by the Watkins Family for Over 60 Years. Start your tradition at NaplesBeachHotel.com Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 41 YOUR FIRST STOP! i Center The Greater Naples Chamber of Commerce VISITOR INFORMATION 2390 Tamiami Trail North 239.262.6141 napleschamber.org Hours: Monday through Friday 9:00 am to 5:00 pm Saturday 10:00 am to 2:00 pm Closed Sunday Located on the East side of US 41 North, 2 blocks north of Coastland Center Mall 42 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org Transitions Who’s Who in the Business Community Michael Anderson joined Integrity NETworx as Assistant Network Engineer. Cynthia J. McCanna was promoted to Accounts Payable Supervisor, Officer at Bank of Florida Corporation RWA announced the addition of Dan Novakovich as Senior Landscape Architect. Chuck Schreiber has joined The Vineyards as a new home specialist. Lynn Mitchell has been appointed as Vice President of The Royal Palm Bank of Florida. Michelle Douglas from Gulfshore Insurance Inc. has qualified to receive the Eagles Award. Intech Printing & Direct Marketing announced the appointment of John C. Hagan as Vice President/General Manager. Vickijo Letchworth was elected to the Board of Directors for the Area Agency on Aging for Southwest Florida, Inc. Dr. Bill Dykes has joined Sky Angel U.S., LLC as Chief Marketing Officer. The Vineyards has named Lance Gregory top sales associate for June. Andrew L. Buschle has joined Bank of Florida as Senior Vice President, Market Manager for Collier County. Andrew Belisle has been appointed commercial lines associate at Oswald Trippe and Company Inc. Chris Sorce, CFP, and Greg Sorce, managing principals of HBK Sorce Financial have been named to Securities America’s Circle of Stars. Big Cypress Market Place announced the appointments of Brian Basik as chief operating officer, Jim Finnigan as director of operations, Nick Malliarys as general manager and Maria Cruz as a bilingual administrative assistant. The Naples Art Association hired Joel Kessler as Executive Director of the von Liebig Art Center. Marci Seamples was named Vice President of Communications at The Greater Naples Chamber of Commerce. Client Care Representative. CRS announced Julie McFadden has been named Client Care Representative. David Webb joined Naples Botanical Garden as Education Manager.. Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 43 ............................................................... Thursday, September 4th 11:30 am to 1:00 pm Accelerated Networking Luncheon ............................................................................................................................................. Chamber Calendar of Events Location: Bear’s Paw Country Club, 2500 Golden Gate Parkway $15 Members Only in advance NO Walk-ins Permitted Register online: www.napleschamber.org ............................................................ Thursday, September 4th 5:30 pm to 7:00 pm Leadership Collier Class of 2009 Kick Off Reception Location: The Naples Beach Hotel 851 Gulf Shore Blvd. N. Complimentary for Class of 2009 members; $15 for Alumni with dues paid by August 20; $25 general Register online: www.napleschamber.org ............................................................ Tuesday, September 9th 10:45 am to 7:00 pm 60 Minute Success Seminar Topic: A PR Writing Course Speakers: Teresa Morgenstern, Word Play Location: The Chamber Building 2390 Tamiami Trail N., 2nd Floor Complimentary Register on-line: www.napleschamber.org ............................................................ Tuesday, September 16th 11:30 am to 1:30 pm Executive Session Luncheon Co-Sponsored by State Farm Insurance, Brian Glaeser Topic: Symposium on Florida’s Insurance Crisis Location: The Chamber Building 44 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org September2008 2390 Tamiami Trail N., 2nd Floor $20 Register online: www.napleschamber.org ............................................................ Wednesday, September 17th 7:30 am Wake Up Naples The Naples Hilton Speaker: Clarence Tears Director, Southwest Florida Water Management District Topic: Our Water Resources Today and Tomorrow $20 in advance, $25 at the door & Non Members Register online: www.napleschamber.org ............................................................ Thursday, September 18th 5:30 pm to 7:30 pm Business After 5 Sponsored by: Village Center at Ole in Lely Resort (Stock Development) Location: 9075 Celeste Dr, $5 members in advance (preregistration ends at noon on the 18th); $10 at the door and member guests; $20 future member (Future Members can attend two events before deciding to join) Register online: www.napleschamber.org ............................................................ Tuesday, September 23rd 11:00 am to 1:00 pm Business Challenges Workshop Co-Sponsored by: Naples Daily News Location: Kensington Country Club $10 Register online: www.napleschamber.org ...................................................................... Chamber Calendar of Events Wednesday, October 1 12:00 pm to 130 pm 2009 Distinguished Public Service Awards Location: The Naples Hilton 5111 Tamiami Trail N. $40 Register online: www.napleschamber.org .................................................................................. October 2008 .................................................... Wednesday, October 15th 7:30 am Wake Up Naples The Naples Hilton Speaker: Edmundo Munz Tigris Pharmacy $20 in advance, $25 at the door & Non Members Register online: www.napleschamber.org Thursday, October 23rd 5:30 pm to 7:30 pm Business After 5 Location: TBD $5 members in advance (preregistration ends at noon on the 18th); $10 at the door and member guests; $20 future member (Future Members can attend two events before deciding to join) Register online: www.napleschamber.org .................................................... Tuesday, October 28th 11:00 am to 1:00 pm Business Challenges Workshop Co-Sponsored by: Naples Daily News Location: Kensington Country Club $10 Register online: www.napleschamber.org www.napleschamber.org Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 45 J Vgdqdb`mHfdsc`s`mdsvnqjhmf sg`sjddortovhsglxatrhmdrrfqnvsg> PDA=JOSANEOAI>=NM* DLA@QPtmcdqrs`mcrsg`shsÓrbqtbh`kenqxntqc`s`mdsvnqjsndeehbhdmskxl`sbgsgdbtqqdmsmddcr+`mcetstqdfqnvsg+ nexntqatrhmdrr-DLA@QPoqnuhcdrbnrs,deedbshudc`s`mdsvnqjhmf`mcHmsdqmdsrnktshnmrsg`s`qdqhfgsenqxnt+`knmf vhsgrtookxhmfsgda`mcvhcsgmdbdrr`qxsnjddoxntqatrhmdrrlnuhmfdeedbshudkx-@kkvhsgsgdrdbtqhsx`mcqdkh`ahkhsx xntqatrhmdrrqdpthqdr-@mcodqg`orlnrshlonqs`mskx+DLA@QPvhkkrs`xenbtrdcnmxntqmdsvnqj+rnxntb`mjddo enbtrdcnmxntqatrhmdrr-<gofdgY\gmj^j]]o`al]hYh]jE^o^kZ`bg`G^qm@^g^kZmbhg=ZmZG^mphkdbg`M^\agheh`b^l mh@ZbgZ<hfi^mbmbo^:]oZgmZ`^Yl]eZYji&[ge'o`al]hYh]j& A_jjrmb_wdmprfgqqncag_jmddcpugrf_rcpk_epcckclr,( <YlYK]jna[]k^jge=E:9JI 6..+472+2.2/ Mhlglogegfl`k>J== >J==afklYddYlagf dla`qp-bnl.atrhmdrr * One month free including free installation up to $5,000 with data-only purchase and 3-year term agreement provided as a credit of the monthly service fee on the first or second invoice. Add Managed Services and get two months free on both services up to $10,000 per month with a 3-year term agreement provided as a credit of the monthly service fees on the first or second invoice and the last invoice. Offer excludes taxes fees and surcharges. Customer must sign contract within 60 days of receiving sales proposal. Services not available everywhere. Business customers only. EMBARQ may change or cancel services or substitute similar services at its sole discretion without notice. Requires credit approval. Additional restrictions apply. Services governed by terms at Website: www.embarq.com/ratesandconditions © 2008 Embarq Holdings Company LLC. All rights reserved. The name EMBARQ and the jet logo are registered trademarks of Embarq Holdings Company LLC. 46 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org Visit Us Online at www.napleschamber.org I Business Currents I SEPTEMBER 2008 47 EVERYDAY A NEW SHOPPING ADVENTURE. CONVENIENCE IS THE ULTIMATE LUXURY. When you purchase a residence at The Strada you receive more than just the finest interior features offered anywhere in Naples. You’ll also have the opportunity to walk downstairs and experience the many new and exciting restaurants and retail stores Mercato will have to offer, like Naples’ only Whole Foods Market® and The Capital® Grille. This is a once in a lifetime chance to live in a development where everything you Artist’s Rendering need is right downstairs. UPTOWN RESIDENCES FROM THE $500s 239.594.9400 | 877.797.9400 MercatoNaples.com ASK ABOUT OUR ATTRACTIVE DEVELOPER MODEL LEASEBACK PROGRAM ON-SITE SALES & DESIGN CENTER NOW OPEN: Located just North of Vanderbilt Beach Rd. on the east side of US 41. ORAL REPRESENTATIONS CANNOT BE RELIED UPON AS CORRECTLY STATING REPRESENTATIONS OF THE DEVELOPER.FOR CORRECT REPRESENTATIONS,REFERENCE SHOULD BE MADE TO THE DOCUMENTS REQUIRED BY SECTION 718.503,FLORIDA STATUTES,TO BE FURNISHED TO THE BUYER OR LESSEE. OBTAIN THE PROPERTY REPORT REQUIRED BY FEDERAL LAW AND READ IT BEFORE SIGNING ANYTHING.NO FEDERAL AGENCY HAS JUDGED THE MERIT OR VALUE,IF ANY,OF THIS PROPERTY. ALL RENDERINGS ARE ARTIST’S CONCEPTION. ALL DIMENSIONS ARE APPROXIMATE,AND ALL FLOOR PLANS AND DEVELOPMENT PLANS ARE SUBJECT TO CHANGE BY THE DEVELOPER. 48 SEPTEMBER 2008 I Business Currents I Visit Us Online at www.napleschamber.org EXCLUSIVE REPRESENTATIVE